No-Code AI Beings are Shaping the Future of Work
Excerpt from readwrite.com
With technological advances, modern organizations face two increasing but related challenges: optimizing business processes through automation and building a competent and resilient workforce that will embrace and advance automation.
On the one hand, organizations wish to adopt advanced technologies, such as Artificial Intelligence (AI), to automate their business processes and make their businesses more efficient and profitable. On the other hand, automation often requires technology expertise (e.g., AI and programming expertise) that organizations may not have or could not afford.
A Workforce Without Limits
The same technological advances also pose challenges for today’s workforce. Employees fear being replaced by machines, especially frontline employees like customer service representatives and manufacturing floor workers, many of whom often work for low wages and feel trapped in their positions. However, technologies can bring better job opportunities, which present employees with career advancement opportunities and social mobility.
The key question is how technology advancements can enable business processes to become more efficient while helping organizations build a competent and resilient workforce.
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