Location: New York United States

Job Description:

About this role

Job Description - Client Success Manager

Aladdin is BlackRock's central technology platform that connects the key functions of investment management into one integrated system. From portfolio management and trading to compliance, operations, and risk oversight, Aladdin brings together people, processes, and data to create a seamless investment process. By providing a common platform and consistent information, Aladdin helps organisations make informed decisions, manage risk effectively, and trade efficiently - ultimately driving better outcomes for investors and institutions worldwide.

We bring a breadth of experience across regions, strategies, and asset classes.

• 30 Years of experience delivering solutions

  
  



• 1,100 Aladdin clients

  
  



• 5,500 skilled engineers, financial modelers, and data experts supporting Aladdin

  
  

The Aladdin Client Experience team is the global client services organisation supporting Aladdin users around the world. With a collaborative team of over 400 members, we…

• Provide outstanding client service to users, every time

  
  



• Solve complex problems by delivering innovative solutions

  
  



• Collaborate with others, knowing we achieve more together

  
  



• Learn every day, question assumptions, and embrace change

  
  



• Foster a fun, innovative, and inclusive team atmosphere

  
  

About this role

Our Aladdin Client Experience team strives to offer outstanding service. Client Success Managers are responsible for the comprehensive oversight and delivery of service for clients and assisting with inquiries and issues, using product knowledge and problem-solving skills. You will play a key role in helping clients get the most out of Aladdin, providing exceptional support by owning relationships and solving critical and high priority complex issues.

We are united through a common zeal for overcoming hurdles, consistently growing our understanding, and guaranteeing our clients feel supported and empowered at every stage.

Key Responsibilities:

• Customer success management: Responsible for coordinating and leading all aspects of the service; linking various partner teams to ensure a unified client experience.

  
  



• Escalation ownership: Responsible for client service oversight and critical inquiry management through ServiceNow.

  
  



• Cross functional collaboration: Partner with internal teams to troubleshoot issues, advocate for client needs and improve service delivery

  
  



• Client health monitoring: Track client satisfaction, identify risks or opportunities, and proactively recommend solutions

  
  



• Be present with our clients: Visit clients on-site to build stronger relationships, understand their unique needs in context, and ensure we deliver solutions that truly support their goals.

  
  



• KPI & Service reviews: Lead client KPI tracking and quarterly service reviews in partnership with the Client Engagement team and clients

  
  



• Be a student every day: We foster a culture of ongoing learning. Expand your insight into our clients, their organizations, and our product to consistently elevate our service quality.

  
  



• Team leadership & Development: Provide guidance, mentorship and support to Client Success Specialists, fostering professional growth and ensuring high-quality client interactions.

  
  

Required Experience:

• A working understanding of the financial services, and experience advising clients and/or adapting technology solutions within the investment life cycle.

  
  



• Familiarity with buy-side investment management workflows, proficient in market trends

  
  



• Previous experience in a client- or customer-facing environment, with a focus on delivering excellent service

  
  



• A consultative approach to understanding client needs and a passion for solving problems

  
  



• Excellent written and verbal communication skills, with the ability to navigate complex or sensitive situations, listen actively, and respond with empathy and professionalism.

  
  



• Eagerness to explore new technologies and adeptness in promptly implementing newfound knowledge

  
  



• Proficient in managing various tasks simultaneously, showcasing excellent organization and problem-solving capabilities, adept at working independently and in a team setting

  
  



• Analyzing situations with attention to detail

  
  



• Enthusiasm for learning in a fast-paced, evolving environment

  
  

For New York, NY Only the salary range for this position is USD$110,000.00 - USD$145,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC's Know Your Rights poster and its supplement and the pay transparency statement.

BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com. All requests are treated in line with our privacy policy.

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.

Discover. Achieve. Succeed. #BeHere

Location: US:WI:MENOMONEE FALLS at our WOODLAND PRIME 400 facility.

Remote

Job Description:

This job is REMOTE.

FTE: 1.000000

Standard Hours: 40.00

Shift: Shift 1

Shift Details: 9:30am - 6:00pm CST Holidays: 8am - 4:30pm CST Rotation Weekends: Saturday 8am-12pm CST Rotation

Job Summary:

This position is responsible for supporting end-users who are having any problem with Froedtert Health's Epic System. The Epic Service Desk has the responsibility to take calls timely & professionally, troubleshoot across 50+ Epic modules, create detailed tickets, strive for first contact resolution, triage tickets when appropriate to correct IT teams, actively engage & use resources across IT teams, and manage ticket queues assigned/unassigned. The Epic Service Desk also assists the IT Service Desk in overflow calls for basic troubleshooting, warm transfers, and ticket creation. Work with Epic Service Desk leadership for role specific responsibilities & accountabilities. Participates in on-call rotations & support.

EXPERIENCE DESCRIPTION:

A minimum of 3 years of relevant Epic Service Desk customer service experience is required.

This experience should include multiple Epic modules troubleshooting and support.

Highly efficient across Epic modules, preferred.

Experience with healthcare business processes and associated applications/software is preferred.

EDUCATION DESCRIPTION:

Knowledge of computer/network principles at a level normally acquired through completion of an Associate degree in a relevant technology field or acquired through a combination of education and experience is required.

Epic knowledge/experience is preferred.

SPECIAL SKILLS DESCRIPTION:

Time management, professionalism, big picture, communication, work collaboratively in a team environment.

Compensation, Benefits & Perks at Froedtert Health

Pay is expected to be between: (expressed as hourly) $24.05 - $38.48. Final compensation is based on experience and will be discussed with you by the recruiter during the interview process.

Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:

• Paid time off


• Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities


• Academic Partnership with the Medical College of Wisconsin


• Referral bonuses


• Retirement plan - 403b


• Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics


• Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available

The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.

We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.

Location: San Antonio United States

Job Description:

The Partnership Activation Coordinator supports the execution and fulfillment of assigned Global Partnerships agreements across Spurs Sports & Entertainment properties. This role is responsible for the day-to-day management, implementation, tracking, and reporting of sponsorship assets to ensure contractual compliance and exceptional partner service.

The Coordinator works cross-functionally with internal departments to execute multi-platform partnership elements, support account management efforts, and deliver accurate reporting and recap materials. This position requires strong organizational skills, attention to detail, and the ability to manage multiple accounts in a fast-paced sports and entertainment environment.

This role supports the organization's mission, vision, and values by demonstrating excellence, collaboration, accountability, and innovation.

What You'll Do:

Manage day-to-day fulfillment and activation of assigned partnership accounts, ensuring all contractual elements are executed accurately and on time.

Maintain ongoing communication within the Global Partnerships team to ensure alignment and compliance with sponsor contractual obligations.

Support the development of sponsorship materials including proposals, renewal presentations, mid-season and year-end recaps, meeting agendas, and supplemental reporting documents.

Accurately track, input, and maintain account information within CRM systems, including contract details, inventory usage, billing status, contact records, and fulfillment reporting.

Coordinate internally with Marketing, Creative, Operations, Ticketing, Finance, and other departments to facilitate partner approvals, asset execution, and program alignment.

Assist with onboarding new partners and executing integrated, multi-platform sponsorship programs, including in-arena and on-site activations as needed.

Monitor timelines, deadlines, and deliverables to ensure seamless activation and reporting cycles

Provide general account support to Account Managers and Partnership leadership as assigned.

Perform other duties as assigned.

Who You Are:

Bachelor's degree or commensurate experience in high-volume customer service, sponsorship activation, marketing, or related role.

Strong organizational skills with the ability to manage multiple accounts, deadlines, and priorities simultaneously.

Excellent written and verbal communication skills.

Demonstrated ability to work independently while contributing effectively within a team environment.

Strong customer service orientation with a commitment to delivering high-quality partner experiences.

Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Word.

Experience working within CRM systems preferred.

Working knowledge of Adobe Photoshop or similar design software preferred.

Ability to work a hybrid schedule, with approximately 80% of responsibilities performed onsite and 20% remote.

Physical Requirements:

The employee must be able to:

Lift and carry materials and activation equipment weighing up to 30 pounds as needed.

Move throughout arena, office, and event environments during games, partner activations, and special events.

Work in moderate to loud environments consistent with live sports and entertainment settings.

Job Description:

Job Ref:

175235

Location:

Chanhassen, MN 55317

Location Flexibility:

Onsite

Category:

Retail

Job Type:

Part-time

Job Status:

Non-exempt

Pay Basis

Hourly

Pay Range

$13.75 - $21.65 Hourly

Brand

Cub Foods

Job Overview: 

Cub Chanhassen is looking for a dedicated individual to fill a part time Clean Team position! Clean Team members at Cub ensures safe and clean store conditions. This position requires on-going customer interaction, providing prompt, courteous and accurate service!  

Job Responsibilities:  

• General maintenance and cleanliness of the store 

  
  



• Ensures that carts are available for customers 

  
  



• Maintains proper floor conditions 

  
  



• Removes and disposes of trash 

  
  



• Follows all store and department policies and procedures 

  
  



• Assist with customer questions or requests

  
  

Job Requirements:  

• Equipment operation (scanner, register, check approval machine, coupon machine, intercom, calculator, etc.). 

  
  



• Able to stand for long periods of time. 

  
  



• Memorization, reading, writing and math. 

  
  



• The position requires on-going customer interaction, providing prompt, courteous and accurate service. 

  
  



• Good judgment is required for this position as there may be times when direct supervision may not be immediately available. 

  
  



• Ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing. 

  
  



• Must be able to work shifts varying in length and time, including nights, weekends and holidays. 

  
  



• Must be 16 years of age and older.

  
  

Physical Requirements:  

• Lifting/carrying up to 50 lbs. 

  
  



• Walking on uneven ground  

  
  



• Reaching, bending, turning, repetitive motions

  
  

Schedule:  

• Varied weekly shifts

  
  



• Weekends required

  
  

Benefits:  

• Flexible schedule for work life balance. 

  
  



• Employee discount. 

  
  



• Weekly pay on a progressive union scale. 

  
  



• Union benefits for eligible associates including Paid Time Off.

  
  

My Cub. My Way.  

We provide our customers the best grocery experience period by personalizing our customers’ evolving needs with innovation, convenience and by supporting the communities we serve through delivering quality, variety, and fresh groceries. As the needs of our customers evolve, we’re dedicated to adapting alongside them, providing quality products, and a welcoming shopping experience.  

At Cub we believe that diversity and inclusion are essential to our success as an organization, and we strive to create a work environment that fosters respect, fairness, and equal opportunities for all employees. Each team member brings unique perspectives that help us better serve our community. 

UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. All qualified applicants will receive equal consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or other protected ground. Accommodation is available upon request for candidates taking part in all aspects of the job selection process. - M/F/Veteran/Disability. VEVRAA Federal Contractor.

Company:

SUPERVALU Inc

Compensation:

UNFI anticipates paying the above-referenced pay rate (or within the above-referenced pay range) for this position. Actual Pay, where applicable, will depend on a number of factors, including, but not limited to, education, experience, training, and any requirements under applicable collective bargaining agreements. UNFI is committed to transparency in pay in compliance with applicable state/provincial and local laws.

Benefits:

For Washington positions (or positions that may be performed remotely from Washington), Click HERE for Washington-specific paid time off details.

Candidates hired into this position will also be eligible to participate in the following benefits programs: Paid Time Off; Sick Time; paid holidays and parental leave; 401K Program (or retirement savings plan if in Canada); medical, dental, vision, life, and accidental death/dismemberment insurance; short-term and long-term disability insurance program, Flexible Spending Account and/or Health Savings Account (U.S. only), subject to meeting the eligibility requirements and the terms and conditions of these programs, and subject to any requirements under applicable collective bargaining agreements.

Sales Positions Only: For sales positions that are commission-based, the above range is an estimate of total potential commission-based compensation during an associate’s first year, but UNFI offers an introductory period minimum of $680 per week. After the introductory period, as a 100% commission-based role, there is no set salary. UNFI’s commission plans are uncapped and average earnings vary depending on territory and sales achieved, among other factors.

UNFI’s compensation, benefits, and paid time off policies are subject to change in the Company’s sole discretion, consistent with applicable law. This job posting should not be construed as an offer of employment with certain terms, nor should it be construed as a guaranteed minimum.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act or for Canadian applicants in accordance with provincial human rights legislation.

Location: Raleigh United States

Job Description:

Relay, a high growth Raleigh, NC- based tech startup, is looking to change the way we communicate. We're on a mission that matters, and we're hiring for a Customer Success Manager who will thrive in a dynamic, high-growth start-up environment. Frontline workers are the lifeblood of our economy, and we're building the cloud platform that makes them better, faster and safer than ever before. Our cloud solution offers a data driven approach to frontline work through real time communications, real time location information and powerful real time data and insights. Here at Relay, we've designed, built and launched an entirely new product category and we're disrupting the handheld radio industry.

What is Relay? A platform that includes a simple, rugged, internet-enabled smart-device, and all the software that runs with it, for B2B clients and frontline workers across multiple industries and verticals. We've achieved proven product-market fit with a user experience that solves real-world customer pain and unlocks new capabilities. We are expanding our Customer Success team to support this growth!

This is a hybrid role where you will be in the Relay HQ/office three days a week; Mondays, Wednesdays, and Fridays. These purposeful in-person days allow for maximum collaboration across our teams as we continue to rapidly grow!

Role Overview:

The Customer Success Specialist II - Specialty Markets is a vital revenue-owner and value-driver within our diverse Specialty Markets sector-encompassing segments such as Education, Golf, Facility Management, Healthcare, and others. The role is a tactical strategist responsible for managing a dedicated Mid-Market book of business, focusing on site-level health, value realization, and retention. Our CSS's ensure that even in markets with varying levels of scale, our customers are leveraging Relay's core value proposition and latest roadmap applications to drive operational excellence.

In this role, you will master the customer life-cycle for a wide array of use cases. Our specialists independently interprets health metrics, conducts deep discovery to uncover unique business problems Relay can solve, and builds multi-threaded relationships within accounts. The focus is on mid-market site stability, identifying expansion opportunities that fuel our growth while maintaining a "lockdown" defense on retention targets.

As a CSS in Specialty Markets, you are the practitioner ensuring this vision translates into reality across a variety of unique environments-from the golf course to the hospital wing. This role offers the opportunity to develop the customer journey for a diverse portfolio where no two days are the same. You aren't just following a playbook; you are using pattern recognition across different industries to refine how we position value, making you a key contributor in shaping our customer and whole-product experience.

What You'll Do:

• Revenue Ownership (Retention & Site Expansion): Own the net-revenue growth for your mid-market portfolio. You are responsible for safeguarding retention and identifying site-level expansion opportunities, such as user growth, feature upsells, and proactive hardware refreshes.


• Value Realization & Book Management: Proactively manage accounts across the lifecycle, using data to assess performance and prioritize efforts. You will move beyond status reporting to explain why metrics change, connecting trends to customer behavior and specific industry context (e.g., seasonal shifts in Golf or academic calendars in Education) to ensure maximum ROI.


• Multi-Threaded Relationship Building: Cultivate intentional stakeholder relationships across departments and functions. You will track professional milestones and organizational news to strengthen rapport, ensuring Relay is woven into the fabric of the customer's daily operations.


• Outcome-Driven Discovery & Product Credibility: Independently conduct discovery to uncover business problems Relay can solve beyond current usage. Apply in-depth product knowledge to solve site-level challenges. You will frame opportunities in terms of customer outcomes and operational impact, qualifying value with clear context and rationale.


• Cross-Functional Advocacy: Serve as the "Voice of the Specialty Market Customer" internally. Partner with Product, Marketing, and Sales to ensure that general roadmap applications are effectively positioned for these unique segments. Partner with Support and Billing to ensure any escalations have timely resolution.


• Operational Excellence: Optimize the use of internal tools and systems to improve account management efficiency. You will identify and resolve process or technical breakdowns that affect customer outcomes, ensuring a seamless journey from initial launch through long-term partnership.

What You'll Have:

• Experience: 3+ years in Customer Success or Account Management, specifically managing a high-volume book of mid-market accounts. A proven track record of retention, expansion, and lead generation is essential.


• Analytical Mindset: Ability to independently interpret health and usage metrics to assess account performance. You don't just see data; you see the story behind it and can recommend the next best action to drive adoption.


• Commercial Acumen: Proven experience owning a revenue expansion and retention number. You are comfortable navigating contract renewals and connecting product features to a customer's bottom line.


• Strategic Communication: Ability to communicate with structure and intent. You can synthesize complex customer data into clear narratives and navigate difficult conversations with composure and empathy.


• Sector Curiosity: A self-starter who stays engaged with industry trends. You apply self-taught knowledge of the various segments you manage to strengthen your account strategies and build credibility in customer partnerships.


• Technical Aptitude: Capability to master a sophisticated hardware + software platform. You can articulate Relay's technical advantages and help customers navigate the transition from legacy tools to modern AI-enabled technology.


• The "CSS" Mentality: You model strong ownership and adaptability. You are a problem-solver who can restructure your execution strategy based on feedback and pattern recognition to improve site-level outcomes.

About us: Relay culture, benefits & perks:

First and foremost our culture hinges on you being LIT up in an environment that fosters learning, impact, and teamwork (LIT) where Relayers can do the best work in their lives. We call this BWIML (pronounced bee wimmel = Best Work In My Life)!

It's truly amazing what happy, engaged team members can achieve. Our ever evolving list of benefits and perks mean you'll be able to integrate work into your whole life, focus on health, perform impactful work, grow in your role, look after yourself/your family, and invest in your future.

At Relay, we offer...

• 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability and Life Insurance benefits for you and those who depend on you


• Generous Paid Time Off


• 401(K) Savings Plan + Company Match


• Baby Cash Reward + Paid Parental Leave


• Wellness Perks, including a world-class onsite fitness center with instructor led classes + locker room as well as endless outdoor amenities whether tennis, basketball, cycling, or pickleball is your jam


• Free Snacks and Fun Times


• Latest tech, standing desks, and all the accessories and software you need to succeed in your role

The Relay Hybrid Work Model

At Relay, relationships are at the core of everything we do - and this translates to how we approach our customers and our work internally. Relay strives to be long-term relational partners versus transactional vendors to our customers. You will be encouraged to get in front of our customers and/or attend a trade show as a Relayer, regardless of your role.

Internally, Relayers endeavor to build authentic, caring, and trusted relationships with each other.

With these principles in mind, and because we believe relationships are formed more quickly and deeply in-person, we greatly value the power of collaborating together with our customers on-site at their properties, and with each other in our spectacular and amenity-rich office.

Our relational approach is also at the heart of why we ask all Relayers in our hybrid model to work from the office a minimum of 3 days per week.

At this time Relay is unable to provide sponsorship for employment. In order to be considered for employment, applicants must be currently legally authorized to work in the US and not require future sponsorship in order to continue working for Relay.

Location: Crest Hill United States

Job Description:

Position Title: Office Assistant

Job Requisition ID: 54016

Agency: Department of Corrections

Class Title: OFFICE ASSISTANT - 30010

Skill Option: Keyboarding

Bilingual Option: None

Salary: Anticipated Starting Salary $3,942/month; CBA Applies; Full Range: $3,942-$5,183/month

Job Type: Salaried

Category: Full Time

County: Will

Number of Vacancies: 1

Bargaining Unit Code: RC014 Clerical Employees, AFSCME

Merit Comp Code:

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, title that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Corrections must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger-something that touches the lives of every person who calls Illinois home.

No matter what state career you're looking for, we offer jobs that fit your life and your schedule-flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Illinois Department of Corrections is seeking an Office Assistant to work at Stateville Correctional Center. This position is responsible for filing, keyboarding a variety of material, answering calls, coordinating/gathering paperwork, entering medical information into Offender 360 and assisting medical staff with basic clerical support functions. We encourage all qualified applicants to apply.

Essential Functions

• Gathers specific information from the medical record as designated by the Medical Records Director.


• Coordinates and gathers all paperwork from various departments including, but not limited to, Radiology, Pharmacy, and Dental to develop a master clinic schedule.


• Maintains current tickler files for individuals in custody.


• Performs clerical duties such as keyboarding difficult and varied documents including memos, letters, orders for delivery, policies, and procedures.


• Enters medical information into Offender 360 (O360), as directed by the Medical Records Director.


• Establishes new medical records for employees and individuals in custody upon arrival at the facility.


• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of high school and one (1) year of related office experience.


• Requires ability to keyboard accurately at 35 words per minute.

Conditions of Employment

• Requires ability to pass the IDOC/IDJJ background check.


• Requires ability to pass a drug screen. The use of unauthorized drugs by an employee, regardless of position held, is prohibited.


• Required to utilize digital technology, tools, platforms, and processes in managing and supporting various digital enhancements for greater efficiency, productivity, and digital transformation efforts within the department.


• Applicants are required to abide by all vaccine and/or other medical standards as set out by the employer.


• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Work Hours: Monday -Friday 8:00am - 4:00pm; Saturday/Sunday off

Headquarter Location: 16830 S. Broadway Crest Hill, IL 60403

Work County: Will

Agency Contact: Elizabeth Mullins

Email: Elizabeth.Mullins@Illinois.gov

Posting Group: Office & Administrative Support; Public Safety

This position DOES NOT contain "Specialized Skills" (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the "Apply" button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com - click "Application Procedures" in the footer of every page of the website.

The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com


• systems@SIL-P1.ns2cloud.com

About the Agency: The Illinois Department of Corrections is a multicultural agency deeply committed to ensuring diversity, equity, and inclusion. This commitment is at the forefront of our operations, hiring, policies and procedures, and training. We recognize the benefit of workplace empowerment, the importance of diversity and fully support an environment where ALL employees are treated fairly, respectfully, and have equal access to opportunities and resources necessary to thrive and contribute to the agency's success. IDOC genuinely values the differences of individuals in our custody and is committed to ensuring a healthy living environment where they feel valued, respected, and included. Through our commitment to Diversity, Equity, and Inclusion (DEI), we shall establish and uphold agency policies and practices conducive to eliminating all forms of exclusion including, but not limited to, racism, ageism, ableism, sexism, discrimination based on sexual orientation and gender, and religious oppression. The IDOC team works to serve justice in Illinois and increase public safety by promoting positive change in behavior of individuals in custody, operating successful reentry programs, and reducing victimization. Employees enjoy excellent benefits, including health, vision, and dental insurance; retirement plan and deferred compensation; state holidays and other benefit time off; and pre-tax benefit programs. The department also offers extensive training and career advancement opportunities. The Illinois Department of Corrections is proud to be an Equal Opportunity Employer.

As an IDOC employee, you are entitled to a robust benefits package that includes:

Flexible work schedule in some program areas (Flex time and Hybrid options)

Health, Life, Vision and Dental Insurance

12 weeks paid maternity/paternity leave

Pension Plan - Vesting at 10 years for Tier II

Full 20-year retirement awards free health insurance during retirement

Deferred compensation and other pre-tax benefits programs

Paid state holidays: 13 - 14 day annually

3 paid Personal Business days annually

12 paid Sick days annually (Sick days carry over year to year)

10 - 25 Paid Vacation days annually (10 days beginning at year 1 employment)

Personal, Sick and Vacation rates modified for 12-hour work schedules (As applicable)

Employee Assistance Program and/or Mental Health resources

For more information about our benefits, please follow this link: Benefits Information

Nearest Major Market: Chicago

Location: West Des Moines, IA

Work Type: Hybrid, Full Time

Job Description:

Are you interested in doing work that matters everyday with an organization intentional about building and living out a values-driven team culture? North Risk Partners is a fast-growing firm dedicated to serving the insurance and risk management needs of businesses and individuals. We provide expertise in Commercial Lines, Employee & Individual Benefits, Personal Lines, Surety, Claims, and Risk Management. Our team consists of over 450 employees working in over 30 locations across five states, including Minnesota, Iowa, North Dakota, South Dakota, and Nebraska.

At North Risk Partners, our #oneTEAM lives out #oneMISSION: to provide extraordinary #service to our clients, to each other, and to our communities while living out our core values each day. Our team environments are designed to provide #oneTEAM members opportunity to focus on collaborative relationships (clients and team), variety from day-to-day, constant learning, and the tools and resources to learn and grow at work and in life.

JOB SUMMARY

We are looking for a proactive and customer-focused Employee Benefits Account Manager to serve as the primary point of contact for our clients. This position is responsible for supporting the sales team with the evaluation and management of employee benefits accounts and providing quality service to our clients.

ESSENTIAL RESPONSIBILITES

• Maintain strong relationships with clients through advising and responding to all correspondence in a quick and accurate manner

  
  



• Includes answering questions regarding all lines of coverage, and assisting with plan and/or carrier changes, claims, and billing

  
  



• Collaborate with risk advisors to determine and meet client goals

  
  



• Support Risk Advisors by exercising judgment and discretion to:

  
  



• Analyze markets for competitive pricing and develop insurance solutions for current clients

  
  



• Analyze quotes from carriers for accuracy

  
  



• Review policy contracts to be certain information and coverages are accurate

  
  



• Evaluate and prepare renewal comparisons and policy proposals

  
  



• Resolve inquiries on service problems to ensure client satisfaction

  
  



• Coordinate external (e.g. carriers) and internal (e.g. agency software systems) implementations of new groups as necessary

  
  



• Market new or renewal business with guidance from the risk advisor when necessary

  
  



• Participate in client meetings as necessary

  
  



• Refer business across all departments (i.e., property & casualty and personal lines)

  
  



• Attend and actively participate in agency service training meetings

  
  



• Enter activity and other relevant information into agency management systems and other software tools according to company procedures

  
  



• Follow all federal and state regulations and best practices for avoiding errors and omissions

  
  



• Continue professional development; pursue and maintain professional designations if applicable

  
  

Requirements

QUALIFICATIONS (Knowledge, Skills, & Abilities)

• A combination of education and experience generally attained through a high school degree, bachelor's degree, and a minimum of 3 years in employee benefits or related field


• Active life & health insurance license


• Excellent oral and written communication skills


• Strong attention to detail with excellent organizational skills, demonstrating ability to prioritize tasks effectively


• Self-starter who takes initiative to identify problems and lead by example


• Ability to work in a fast-paced environment


• Knowledge of AMS360 and ImageRight are a plus, but not required


• Proficiency in CRM software and Microsoft Office suite

BEHAVIOR EXPECTATIONS

• A role model for North Risk Partners' core values, mission, and desired culture


• Demonstrate enthusiasm and a positive attitude


• Professionally and positively represent North Risk Partners to all coworkers, clients, and external stakeholders


• A team player who collaborates and works well with his/her coworkers


• A professional who demonstrates the ability to carry on a conversation with clients, Risk Advisors, and other coworkers within North Risk Partners

PHYSICAL REQUIREMENTS

• Perform under normal office conditions; may include lifting/carrying objects weighing up to 25 pounds


• Twist, bend, stoop, kneel, squat, stand, walk, and reach frequently


• Hear, speak, and effectively verbally communicate in the English language, including following oral and written instructions to communicate with people inside and outside of the organization


• Sit and a desk for extended periods of time and perform long hours of work sitting at a computer


• Move around office/building/facilities repeatedly throughout the day


• Apply manual dexterity, visual acuity and ability, for computer keyboarding, office equipment uses, review of detailed reports, information, fine print, and warning labels


• Must possess valid driver's license and be able to travel to different North Risk Partners locations for meetings, as well as various locations throughout the state and potentially the region for client meetings


• Able to work a flexible work schedule, including overtime and potential evenings/weekends for events and meetings as needed

TOOLS AND EQUIPMENT USED

Incumbents must be able to use telephones, calculators, copy machines, computers, printers, and other office equipment.

WORK ENVIRONMENT

The work environment is primarily indoors. Exposure to a variety of weather conditions during work related travel and events held outside of the workplace will occur and I acknowledge that I have read, understood, and agree with the contents of this position description. I agree to use my best efforts to fulfill all expectations of the position. I also acknowledge that I am an at-will employee.

This job description does not necessarily list all the job functions or accountabilities of the job. Employees may be asked by management to perform additional duties and tasks. Management reserves the right to revise and update job descriptions at any time.

COMPENSATION AND BENEFITS

The estimated base salary range for this full-time position is $55,000 - $72,000 annually, plus benefits. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The hiring range represents the company's good faith and reasonable estimate of the range of possible compensation at the time of posting.

We offer a comprehensive benefits package, including health, dental, vision, short-term and long-term disability, life, long-term care, 401(k) plan, and more. North Risk Partners is growing which means your career can too. #oneTEAM members receive continuing professional education and development, volunteer time off, paid time off, paid holidays, and hybrid work opportunities.

Location: Allen, Texas; Louisville, Kentucky; Monett, Missouri; Springfield, Missouri

Workplace Type: Hybrid

Full-time

No Travel

Job Description:

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you.

Jack Henry's Fraud Center is part of the Consolidated Contact Center, an inbound contact center that works 24/7/365. In this position, you will provide high-quality customer service in a fast-paced environment assisting callers with fraud issues on their debit, credit, and ATM cards. This can include lost or stolen cards, and cardholder assistance. The pay range for this position is $34,320-$37,500 per year. Shift differentials are offered for qualifying shifts.

This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in: Allen, TX; Louisville, KY; Springfield, MO; or Monett, MO. However, you will be required to be onsite for your first day of onboarding.

All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.

What you'll be responsible for:

• Responding to incoming phone calls and gathering information regarding fraudulent or questionable debit, credit, or ATM activities.


• Assisting cardholders in accordance with standard operating procedures, and directing them to their respective financial institutions when appropriate.


• Actively participating in various group meetings including but not limited to team meetings, one-on-one discussions, and quality review sessions.


• May perform other duties as assigned.

What you'll need to have:

• A minimum of 1 year of customer service experience, either customer-facing or phone/chat support.


• The ability to communicate clearly and effectively.


• The commitment to work an assigned schedule in a contact center that is open around the clock, seven days a week. This may entail working nights, weekends, and holidays. (Training occurs during the first five weeks, Monday and Friday. The training schedule likely will not be your assigned schedule.)


• Reliable, high-speed internet service that is at least 20 Mbps download and 10 Mbps upload. If there is more than one person using the internet, the download speed should be 25 Mbps.


• A quiet and confidential workspace. You will also need a comparable backup location if your primary site experiences a power outage or an internet failure.

What would be nice for you to have:

• A data entry background.


• The ability to work well as part of a team, receiving feedback from leaders to improve metrics.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this positing, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, 'Do the right thing, do whatever it takes, and have fun.' We recognize the value of our associates and believe much of our company's strength and success depends on their well-being.

We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time.

Job Description:

Responsibilities for this Position

Location: USA NY Albany

Full Part/Time: Full time

Job Req: RQ216285

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

None

Job Family:

Contact Center

Job Qualifications:

Skills:

Call Support, Customer Inquiries, Customer Relationships, Oral Communications, Phone Calls (Inactive)

Certifications:

None

Experience:

2 + years of related experience

US Citizenship Required:

No

Job Description:

CUSTOMER SERVICE SPECIALIST II

Seize your opportunity to make a personal impact as a Customer Service Specialist II supporting the New York State Department of Health Medicaid Management Information System (MMIS) program. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.

At GDIT, people are our differentiator. As a Customer Service Specialist II you will help ensure today is safe and tomorrow is smarter. Our work depends on Customer Service Specialist II joining our team to provide support via the telephone and/or Internet to resolve routine issues and respond to customer inquiries.

You will be answering inbound phone calls from Medicaid Providers for billing or enrollment. These calls are not scripted; there is knowledge to be learned to understand and help the providers with their Medicaid claims.

HOW A CUSTOMER SERVICE SPECIALIST II WILL MAKE AN IMPACT

• Takes and processes transactions by telephone, internet and correspondence from customers and representatives


• Enters and maintains database records of customer profiles and prepares and maintains status reports


• Acts as liaison for customers


• Maintains knowledge of company products and customer service processes

WHAT YOU'LL NEED TO SUCCEED:

• Required Experience: 2+ years of customer service experience

  
  



• Required Technical Skills:

  
  



• Strong Microsoft Office skills (Word, Excel, PowerPoint)

  
  



• Required Skills and Abilities:

  
  



• Strong telephone and verbal communication skills

  
  



• Customer focus and adaptability to different personality types

  
  



• Ability to multi-task and manage time effectively

  
  



• Location: Hybrid and on-site at 22 Corporate Woods, Albany NY

  
  

The likely hourly rate for this position is between $16.57 - $22.43. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

None

Telecommuting Options:

Hybrid

Work Location:

USA NY Albany

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Location: USA, MI, Troy

Full Part/Time: Full-time

Type of Requisition: Regular

Clearance Level Must Currently Possess: None

Clearance Level Must Be Able to Obtain: None

Public Trust/Other Required: None

Job Family: Program Instruction Support

Job Qualifications:

Skills:

Call Center Training, Class Facilitation, Classroom Training, Teaching Methods, Virtual Classrooms

Certifications:

None

Experience:

10 + years of related experience

US Citizenship Required:

No

Job Description:

General Dynamics Information Technology has an immediate opportunity for a Training Facilitator to support our Customer's program-specific training programs focusing on a multi-channel care center and help desk. The training facilitator will deliver course content using instructor-led (on-premises/classroom), web-based, eLearning and virtual facilitation formats. Instructional content will be specific to the client's established procedures, tools, security, and mission. Course topics will include, but not limited to orientation and initial system access checks, product-specific releases, product enhancements, advanced call type training, customer service skills, quality, and refresher training. This position include the following duties and responsibilities included (but not limited to):

• Prepares for training delivery by reviewing required materials and participates in Train-the-Trainer sessions


• Delivers training in needed time zone / shift / format


• Evaluates learners progress in real-time on job-related customer service behaviors


• Manages training activities to ensure course objectives are met


• Supports learners through the training and nesting period, including assisting customer care personnel with escalated calls


• Stays abreast of content design and instructional design principles: learning theory, motivation theory, and new materials, methods, and techniques - and uses this knowledge to develop innovative care center learning solutions


• Work with subject matter experts and Call Center Leadership team to develop and implement training for call center agents, according to defined methodology, policy and procedures


• Serves as a subject matter expert in the development and maintenance of training courses and materials in coordination with Instructional Systems Designers

This program only accepts US citizens and/or Green Card Holders. The security clearance for this program requires the selected candidate to have resided in the US for the past five years. The selected candidate cannot have left the country for longer than 90 consecutive days and no more than 180 cumulative days.

Education:

• Possession of a 4-year degree preferred or equivalent experience

Qualifications:

• Minimum of thirteen (13) years' professional experience; 3-5 years of professional classroom facilitation experience in training capacity required


• Contact/Call Center training experience is preferred


• Experience with providing effective coaching and feedback


• Experience with delivery of classroom training or other formal presentations, experience with online (virtual classroom) delivery desired


• Experience with facilitation in a contact center/help desk environment


• Experience with Captivate, Camtasia and / or Creative Cloud


• Experience with Salesforce.com/CRM platform


• Professional demeanor and attitude


• Must be available to travel if required


• Training Certification is plus

Additional Job Description

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

The likely salary range for this position is $85,093 - $103,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Hybrid

Work Location:

USA MI Troy

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

- Nashville & Huntsville

Location: Huntsville United States

Job Description:

Job Description Summary

ATM

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us.

Davol Inc./C.R. Bard has joined BD. BD Interventional's Surgery business unit, located in Rhode Island, is a leading developer, manufacturer, and marketer of innovative, life-enhancing medical technologies. For the past 40 years, we have stood out as the market leader in providing solutions in soft tissue reconstruction including products for hernia repair, specialized surgical procedures, fixation and biologic implants. In addition to this suite of products, our BioSurgery business is delivering a growing line of sealants and hemostatic products to complement surgical techniques across, thoracic, cardiovascular and other surgical specialties. Our company has a strong tradition of developing our employees to learn, grow and excel. We are continually building our team with qualified, team oriented individuals to enhance the success of our company.

Job Duties:

• Coordinates with field sales, the logistics, timing, duration, strategy and execution of field level customer training and technical support of clinical cases.

  
  



• Works with sales management in prioritizing targeted customers, cases and training events.

  
  



• Supports the development of regional physician proctors to help with training activities.

  
  



• Conducts training and in-servicing for hospital surgery staff and support personnel.

  
  



• Supports the development of regional centers of excellence and works with Marketing on the execution of territory physician training seminars.

  
  



• Provides support for marketing events, conventions and symposia.

  
  



• Performs special projects and other duties as assigned.

  
  

Qualifications:

• Bachelor's degree required.

  
  



• 0-2 years general sales experience.

  
  



• Experience working in a team environment, particularly with sales people.

  
  



• Strong interpersonal, oral, communication, organizational and planning skills.

  
  



• Good judgment and maturity.

  
  



• Willing to relocate to fill an open Full Line Territory Manager position.

  
  



• Ability to travel 80%, including overnight travel.

  
  



• Must possess and maintain a valid drivers' license and a driving record satisfactory to the Company. Driving records may be monitored on an annual basis or as needed.

  
  



• Must possess and maintain a criminal background satisfactory to Bard. Criminal backgrounds may be supervised on an annual basis or as needed.

  
  



• Must be able to meet and maintain customer/medical facility access requirements, including regular or periodic drug screenings with a satisfactory result in accordance with the requirements of the customer/medical facility serviced.

  
  



• Understands of the needs/analysis approach to sales.

  
  



• Understands the product buyer concept.

  
  



• Understands contract administration.

  
  



• Understands principles of group purchasing to include research, formulating and recommend proposal.

  
  



• Basic anatomy

  
  



• Ability to discuss the various products in relation to the human body

  
  



• Familiarity with medical and surgical terminology.

  
  



• Must possess and maintain a valid state-issued driver's license and meet BD's auto safety standards.

  
  

Local candidates only, no relocation available for this position

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.

To learn more about BD visit https://bd.com/careers

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

#LI-PRO

Required Skills

Optional Skills

.

Primary Work Location

USA RI - Warwick

Additional Locations

USA AL - Birmingham - Vestavia

Work Shift

Location: West Chester United States

Job Description:

Eaton's ES AMER NAS division is currently seeking a Senior Outside Sales Engineer. This is a hybrid position where candidates for this role must reside within 50 miles of our West Chester, OH to be considered for the position.

What you'll do:

Join Our Team: Making a Difference at Eaton

Are you passionate about working for a company that not only delivers cutting-edge solutions but also prioritizes ethical practices and environmental impact? At Eaton, we're on a mission to power the world around us while leaving a positive footprint.

Who we are: Eaton's Electrical Sector is a global leader in providing innovative electrical solutions. We power the world around us, including our homes, schools, hospitals, retail stores, factories, data centers, and more.

Our commitment: We're not just about business; we're about making a difference. Our team is dedicated to improving lives and safeguarding the environment through our products and services.

Qualifications:

What will you do?

• Build relationships with key customers and channel partners to enhance long-term business prospects


• Execute sales plans to meet performance expectations and requirements


• Review and interpret customer needs on plans and specifications


• Prepare and present bids and quotations to customers using company price and delivery guidelines while using sound business judgment


• Collaborate cross functionally with product lines, operations, and other internal stakeholders to provide customer centric solutions


• Be aware of and responsive to market conditions and competitive activities while communicating such information to product divisions


• Assist teammates on training channel on Eaton products and electronic tools


• Collect, analyze, and utilize market intelligence regarding competitive products, customer needs, preferences and buying habits to drive data-based decisions


• Provide accurate and timely planning and specification interpretation, quotation and technical support


• Plan promotional events and presentations with distributor personnel to promote Eaton's position, while developing a proven record of achieving assigned sales goals

Skills:

What will make you successful?

• General knowledge of Eaton electrical product and service capabilities


• Ability to build trust and relationships with various types of people


• Ability to anticipate and be proactive on customer needs


• Ability to leverage internal stakeholders to meet customer and organizational needs


• Ability to learn and utilize digital tools and proprietary software


• Technical problem-solving, communication, customer service, time management, presentation, planning, interpersonal and teamwork skills


• Understanding of sales processes


• Bachelor's degree with three (3) years in a technical or commercial field, Associate's degree with five (5) years in a technical or commercial field or a high school diploma with seven (7) years in the technical or commercial field will be considered


• Possess a valid driver's license

The compensation range for this full-time position includes base pay and target sales performance incentive. This position has a target total compensation range of $107,250 - $157,300.

Base salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

, Remote Temporary

Location: United States

Job Description:

NTT DATA is seeking to hire a Remote Claims Processing Associate to work for our end client and their team.

In this Role the candidate will be responsible for:

• Processing of Professional claim forms files by provider


• Reviewing the policies and benefits


• Comply with company regulations regarding HIPAA, confidentiality, and PHI


• Abide with the timelines to complete compliance training of NTT Data/Client


• Work independently to research, review and act on the claims


• Prioritize work and adjudicate claims as per turnaround time/SLAs


• Ensure claims are adjudicated as per clients defined workflows, guidelines


• Sustaining and meeting the client productivity/quality targets to avoid penalties


• Maintaining and sustaining quality scores above 98.5% PA and 99.75% FA.


• Timely response and resolution of claims received via emails as priority work


• Correctly calculate claims payable amount using applicable methodology/ fee schedule

Requirements:

• 3 year(s) hands-on experience in Healthcare Claims Processing


• 2+ year(s) using a computer with Windows applications using a keyboard, navigating multiple screens and computer systems, and learning new software tools


• High school diploma or GED.


• Previously performing - in P&Q work environment; work from queue; remotely


• Key board skills and computer familiarity -

o Toggling back and forth between screens/can you navigate multiple systems.

o Working knowledge of MS office products - Outlook, MS Word and MS-Excel.

Preferred Skills & Experiences:

• Amisys


• Ability to communicate (oral/written) effectively in a professional office setting


• Effective troubleshooting where you can leverage your research, analysis and problem-solving abilities


• Time management with the ability to cope in a complex, changing environment

- Syracuse, New York

Location: Syracuse United States

Job Description:

Job Description Summary

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us.

BD Interventional's Surgery worldwide business unit, located in Rhode Island, is a leading developer, manufacturer, and marketer of innovative, life-enhancing medical technologies. For the past 40 years, we have stood out as the market leader in providing solutions in soft tissue reconstruction including products for hernia repair, specialized surgical procedures, fixation and biologic implants. In addition to this extensive suite of products, our BioSurgery business is delivering a growing line of enhanced sealants and hemostatic products to complement surgical techniques across, thoracic, cardiovascular and other surgical specialties. Our company has a strong tradition of developing our employees to learn, grow and excel. We are continually building our team with qualified, team oriented individuals to improve the success of our company.

Job Overview

BD is seeking a highly motivated and skilled Territory Manager to join our Biotechnology and Medical Devices team. In this role, you will be responsible for driving sales growth, developing new business opportunities, and providing exceptional customer support within your designated territory. As a Territory Manager, you will position yourself as a product specialist, educating healthcare professionals on the effective utilization of our innovative solutions.

Responsibilities

• Achieve established sales goals and drive revenue growth within your assigned territory.

  
  



• Develop and maintain strong relationships with existing customers while actively pursuing new business opportunities.

  
  



• Provide on-site technical support and training to healthcare professionals, ensuring accurate and effective use of BD's products.

  
  



• Stay up-to-date with the latest product information and industry trends to deliver valuable insights to customers.

  
  



• Collaborate with cross-functional teams to identify and address customer needs, ensuring prompt and satisfactory resolution of any concerns.

  
  



• Represent BD at industry events, tradeshows, and customer meetings, delivering compelling presentations and fostering positive brand recognition.

  
  

Requirements

• Bachelor's degree in a relevant field required.

  
  



• Minimum of 3 years of sales experience, preferably in the medical or healthcare industry preferred.

  
  



• Excellent interpersonal, communication, and presentation skills.

  
  



• Strong understanding of sales strategies, contract administration, and group purchasing principles.

  
  



• Ability to travel extensively, including overnight stays, within your assigned territory.

  
  



• Must possess and maintain a valid state-issued driver's license and meet BD's auto safety standards.

  
  



• Willingness to undergo regular drug screenings as per customer/medical facility requirements.

  
  

Salary ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates' progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary offered to a successful candidate is based on experience, education, skills, and actual work location. Salary ranges may vary for Field-based and Remote roles.

$125,992 - $207,888 - Base + Incentive

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.

To learn more about BD visit https://bd.com/careers

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

Required Skills

Optional Skills

Primary Work Location

USA RI - Warwick

Additional Locations

Work Shift

Location: Fort Wayne, Indiana, United States

Hybrid

Job Description:

Job Description We are seeking an experienced Customer Service Manager (CSM) to join our Aftermarket Service Center team in Fort Wayne, Indiana. As a CSM, you will serve as the primary interface for customer support and services, managing assigned customer accounts and providing big-picture solutions to ensure customer satisfaction. This role is a hybrid work format (onsite and remote) which requires a unique blend of technical, business, and interpersonal skills to drive customer relationships, sales growth, and continuous improvement.

Key Responsibilities:

• Manage and maintain positive relationships with customers, providing support and services for engine systems, flight controls, cabin management systems, and air transport repairs.


• Act as a spokesperson for delivery status of repairs and/or spare parts, ensuring timely and transparent communication.


• Analyze customer problems and provide recommended solutions, leveraging resources and expertise across internal teams (Operations, Quality, Engineering, and Supply Chain).


• Develop and propose work scopes and provisioning levels to meet customer needs.


• Collaborate with internal teams to facilitate spare parts sales, exchanges, trade-ins, and loans.


• Drive sales and business growth through the development of Sales and Business Growth Plans.


• Facilitate financial collections, including quote inquiries, invoice discrepancies, and prompt resolutions.


• Provide emergency support for off-schedule requirements, such as AOG (Aircraft on Ground) support.


• Manage multiple tasks and prioritize activities to drive continuous improvement projects.

Required Education, Experience, & Skills

• Excellent communication and interpersonal skills, with ability to develop and maintain positive relationships with customers.


• Strong analytical and problem-solving skills, with ability to manage resources and resolve customer problems.


• Experience in developing Sales and Business Growth Plans.


• Facilitation skills for financial collections, including quote inquiries and invoice discrepancies.


• Ability to work effectively with customers worldwide, with high cultural intelligence and adaptability.


• Strong time management skills, with ability to coordinate multiple tasks and drive continuous improvement projects.

Preferred Education, Experience, & Skills

• Previous experience with government contracting agencies or Airline/MRO procurement.


• Technical understanding of electronic components and BAE Systems product applications.


• Experience with military contracts or commercial airline procurement.


• Engineering or Technical Degree preferred.


• Previous experience in Aftermarket Repair Stations, with knowledge of component manufacturing manuals and Military and Aerospace/FAA standards.

Pay Information

Full-Time Salary Range: $64935 - $110390

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.

About BAE Systems Electronic Systems BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference. Electronic Systems (ES) is the global innovator behind BAE Systems' game-changing defense and commercial electronics. Exploiting every electron, we push the limits of what is possible, giving our customers the edge and our employees opportunities to change the world. Our products and capabilities can be found everywhere - from the depths of the ocean to the far reaches of space. At our core are more than 14,000 highly talented Electronic Systems employees with the brightest minds in the industry, we make an impact - for our customers and the communities we serve.

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today's hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Join us and be part of this journey towards greater opportunities and brighter futures.

Transform Enterprise Customer Service with AI-Powered Automation

Concentrix is looking for a technically-minded Product Manager with deep enterprise software experience to lead our conversational AI platform. If you have an engineering background and have built AI products that actually solve real business problems, we'd love to talk.

About the Role

You'll be the product leader for a sophisticated conversational AI platform that helps enterprises automate customer interactions across voice, chat, and messaging channels. This isn't just another chatbot - we're building intelligent, context-aware systems that handle complex, multi-turn conversations at enterprise scale.

Our platform combines advanced natural language understanding with seamless integrations into existing enterprise infrastructure. You'll work directly with Fortune 500 customers who depend on our technology to handle millions of customer interactions while maintaining the quality and compliance standards their businesses require.

What You'll Do

Strategic Product Leadership

• Product Strategy: Define the technical roadmap for our AI platform, balancing cutting-edge capabilities with enterprise reliability requirements


• Market Analysis: Research competitive AI solutions and emerging technologies (including agentic AI approaches) to inform product direction


• Technical Decision Making: Partner with engineering leadership to make architectural decisions that impact scalability, performance, and customer outcomes


• Stakeholder Alignment: Translate complex AI capabilities into clear business value propositions for executive stakeholders

Cross-Team Technical Coordination

You'll orchestrate product development across four specialized engineering teams:

• Orchestration Team: Conversation flow engine, intent routing, and session state management


• Integration Team: Enterprise connectors (Salesforce, ServiceNow, CCaaS platforms), API design, and webhook infrastructure


• Reporting Team: Real-time analytics, observability tools, and customer-facing dashboards


• Channel Gateway Team: Voice processing, webchat widgets, SMS/messaging, and new channel development

This role requires deep technical understanding to manage complex dependencies, coordinate releases, and ensure system-wide performance and reliability.

Enterprise Customer Engagement

• Technical Discovery: Lead customer technical evaluations, understanding integration requirements and enterprise constraints


• Requirements Engineering: Transform customer use cases into detailed technical specifications and user stories


• Solution Architecture: Collaborate with customers' technical teams on implementation approaches and system design


• Post-Launch Optimization: Analyze performance data and customer feedback to drive continuous product improvements

What We're Looking For

Required Background

• Engineering Foundation: Computer Science, Software Engineering, or equivalent technical degree preferred


• Enterprise Software Experience: 3-5 years in product management for complex B2B software with multi-stakeholder sales cycles ($100K+ ACV)


• AI/ML Product Experience: Hands-on experience building and launching AI-powered products, with understanding of model training, deployment, and monitoring


• Technical Product Management: Experience writing technical specifications, managing API roadmaps, and working closely with engineering teams on architecture decisions


• Platform Experience: Understanding of microservices, cloud infrastructure, and enterprise integration patterns

Strongly Preferred

• Agentic AI Experience: Experience with AI systems that can take actions, maintain context, and handle complex multi-step workflows


• Conversational AI Background: Previous work on chatbots, voice assistants, or dialogue systems


• Enterprise Integration Expertise: Deep knowledge of CRM/ERP integrations, telephony systems, or contact center technologies


• Technical Leadership: Experience leading technical product decisions in complex, multi-team environments

Technical Skills

• API and Integration Design: Understanding of RESTful APIs, webhooks, and enterprise integration patterns


• AI/ML Fundamentals: Knowledge of NLP, machine learning model deployment, and AI system reliability


• Cloud Platforms: Familiarity with AWS/Azure/GCP services and enterprise deployment models


• Data and Analytics: Experience with product analytics, A/B testing, and performance monitoring


• Telephony Knowledge (Bonus): Understanding of SIP protocols, IVR systems, or contact center infrastructure

Leadership Qualities

• Technical Communication: Ability to discuss complex AI concepts with both technical and business stakeholders


• Cross-Functional Influence: Experience driving alignment across engineering, sales, and customer success teams


• Problem-Solving Mindset: Approach challenges with first-principles thinking and technical depth


• Customer-Centric: Direct experience working with enterprise customers on technical implementations

Why This Role Stands Out

• Real AI Impact: Work on production AI systems handling millions of customer interactions for major enterprises


• Technical Depth: Solve complex technical challenges while building products that customers love


• Emerging Technology: Get hands-on with the latest advances in conversational AI and agentic systems


• Enterprise Scale: See your product decisions impact how Fortune 500 companies serve their customers


• Growth Opportunity: Join during a pivotal moment in AI adoption with significant room for career advancement

Ideal Candidate Profile

We're specifically looking for someone who has:

• Built AI products from concept to production deployment


• Worked directly with enterprise engineering teams on complex integrations


• Experience with either conversational AI, agentic AI systems, or similar AI-powered automation tools


• A technical background that allows for deep collaboration with our engineering teams


• Track record of successful product launches in enterprise software environments

Ready to build the future of enterprise AI? If you're excited about combining deep technical knowledge with customer-focused product strategy, we'd love to hear from you.

The base salary for this position is $106,087-$190,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.

The deadline to apply for this position is: 3/23/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.

#linkedin

#Remote

Location:

USA, TX, Work-at-Home

Language Requirements:

Time Type:

Full time

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

• English


• Spanish

To request a reasonable accommodation please click here.

If you wish to review the Affirmative Action Plan, please click here.

-Temporary

Job Description:

Position: Customer Service Representative

Location: Work at Home (Green States)

Terms: Full-time-Temporary

THIS IS A BYOD POSITION (BRING YOUR OWN DEVICE-WE WILL NEED TO TEST YOUR COMPUTER TO SEE IF IT MEETS THE REQUIREMENTS) YOU WILL ALSO NEED HARD WIRED INTERNET.

Join Team Alorica

At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within!

But that's not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work.

Job Summary

As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues.

Responsibilities

• Assist customers with issues and concerns they are experiencing during the use of the product and/or service


• Document call-related information for auditing and reporting purposes


• Maintain and update customer information as necessary


• Upsell current customers on new or enhanced services

Qualifications

• High school diploma or GED


• Customer service experience is a plus


• Strong computer navigational skills


• Familiarity with Microsoft Office applications (Word, Excel)


• Excellent oral and written communication skills


• Exceptional listening/comprehension skills


• Professional and courteous


• Customer oriented

Work Environment

• Ongoing usage of phone and computer systems


• Your Work At Home environment must be in a private residence, located at the address listed on your personnel file.


• You will need to provide an Internet/Broadband Internet Connection - DSL or Cable only. No Satellite, Dial-up or Wireless Internet connections.


• Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps.

Equipment Requirements

• Desktop/laptop computer should not be older than 3 years (no Chromebooks or MacBooks)


• Must be equivalent to an I3 or I5 with minimum of 8GB ram


• USB wired headset required (No phone Line)


• Hardwire Required: Ethernet Cord (No Wi-Fi)


• Windows 10 or 11


• Windows firewall enabled


• Microsoft Security Essentials and/or Windows Defender must be the ONLY Antivirus


• Software enabled or installed

Physical Demands

• Constant sedentary work

Benefits

• Health, dental, and vision coverage/HSA


• PTO


• Paid holidays and sick time


• Optional daily pay or weekly pay


• 401K retirement plan


• Leadership programs


• Paid training and tuition reimbursement


• Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies


• Employee assistance program


• Additional voluntary benefits

Next Steps

• Place an application


• Complete your online assessment


• Our team will review your application


• If selected to move forward, our team will follow up directly

DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification.

We are only considering candidates and hiring for this position in the following states: Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Maryland, Mississippi, Missouri, Nebraska, New Jersey, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia and West Virginia.

Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Location: United States

Job Description:

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Remote - Customer Service Representative

• Paid Training


• Equipment Provided


• Full-time with Full Benefits


• Pay is $16/hour which may be below your state's minimum wage. Please take this into consideration when applying.


• Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking?


• Training Monday-Friday 8:00 am-5:00 pm 5-6 weeks


• Shifts: Availability between the hours of 8:00 AM - 8:00 PM on Monday and Thursday and 8:00 AM - 5:00 PM on Tuesday, Wednesday, and Friday.


• Join the Conduent Customer Service Team


• Come join us and grow with a team of people who will challenge and inspire you to be the best!

Working for you

Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients.

$16.00 per hour pay rate (bi-weekly pay)

Paid Training with Equipment provided.

Full-time schedule (40 hrs. a week)

Career Growth Opportunities

PerkSpot- Employee discount program

Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally.

About the Role

• Act as initial point of contact for inquiries from potential and existing NJ Family Care beneficiaries and community-based organizations related to the NJ Family Care Program


• Provide one-to-one telephone contact with applicants, beneficiaries, and enrollees in customer service roles.


• Accurately document enrollment requests, status changes, complaints, and grievances


• Enter application and enrollment information into a web-based computer system for customers wishing to apply for the program over the telephone.


• Maintain technical and program policy proficiency in the NJ Family Care rules/guidelines and other related program policies.


• Provide clear, complete, accurate, and objective information based on a full understanding of program requirements.

Requirements

• Basic understanding of a call center environment in a customer service role and quality monitoring processes.


• Ability to establish and maintain effective working relationships with applicants, beneficiaries, and co-workers.


• Ability to problem solve through analysis and ongoing feedback.


• Achieve results through knowledge, empathy, and commitment.


• Ability to work with people of diverse backgrounds.


• High School diploma or GED


• Background and drug screening required.

Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time

We are currently NOT hiring in the following geographies, including but not limited to:

States: AK, CA, HI, MA, IL, MT & NY

Metro Areas: MN - Minneapolis, IL - Chicago, NY - New York City, OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC

Remote44#

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.00/h

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

Location: United States

Job Description:

Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a global, integrated healthcare services and products company connecting patients, providers, payers, pharmacists and manufacturers for integrated care coordination and better patient management. Backed by nearly 100 years of experience, with more than 40,000 employees in nearly 60 countries, Cardinal Health ranks among the top 20 on the Fortune 500.

We currently have a career opening for a Reimbursement Solutions Analyst.

What Clinical Operations contributes to Cardinal Health

Clinical Operations is responsible for supporting the timely and quality sale, installation and monitoring of Cardinal Health products and services may also provide product and service education to facilitate technology adoption and workflow change management.

The primary purpose of this position is to oversee the evaluation and clearance procedures and treatment orders in the contracted outpatient hospital setting. The goal is to provide a detailed outline of clearance criteria as well as prior authorization and advocacy identification for procedures and medications scheduled to be given in the outpatient hospital setting. Reports to Reimbursement Solutions Supervisor, Individualized Care

Location/Time Zone Support:

Remote. This role will generally support customers within a candidate's time zone.

Responsibilities:

• Evaluate data input schedules from facilities to load work items

  
  



• Collaborate with facility EHR's to gather data to support diagnosis and medical clearances

  
  



• Identify advocacy opportunities as it pertains to patient specific situations and insurance status

  
  



• Apply proper clearance criteria for medication regimens as insurance indicates

  
  



• Discuss medication options with pharmacy/physician and patient based on accessibility and availability (outpatient environment)

  
  



• Initiate and process applications for advocacy opportunities for qualifying patients

  
  



• Extensive contact with insurance companies to include speaking to representatives for benefit investigation as well as clinical clearance for prior authorization and medical necessity

  
  



• Extensive patient education/counseling to determine eligibility for Advocacy.

  
  



• Identify and resolve rejected applications, including accessing comparable drug regimen

  
  



• Refer patients that do not qualify for programs to other outside assistance. I.e. local charities

  
  



• Manage the drug recovery application process

  
  



• Assign appropriate billing level to each item processed in accordance with Reimbursement Solution guidelines

  
  



• Communicate with team lead to meet the needs of the assigned facility

  
  



• Maintain daily accounting activities and prior authorization documentation per the Reimbursement Solution procedures.

  
  



• Maintain security and confidentiality of patient information at all times.

  
  



• Demonstrates extensive knowledge and understanding of relevant clinical operations, products and services

  
  



• Influences customer decision to purchase new products and services

  
  



• Leads the post-sales assessment, design, implementation and monitoring of new products and services in multi-site and/or complex environments

  
  



• Develops, plans and manages customer training programs in multi-site and/or complex environments

  
  



• Serves as lead consultant and resource to internal and external customers in multi-site and/or complex environments

  
  



• Mentors internal staff regarding best demonstrated practices

  
  



• Significantly influences customer acceptance and utilization of new products and services in multi-site and/or complex environments

  
  



• Initiates discussion to obtain in-depth customer feedback for product and service improvement opportunities

  
  

Qualifications

• 0 - 2 years of experience in related field preferred (open to fresh graduates!)

  
  



• High level of attention to detail and a willingness to learn

  
  



• Strong analytical skills preferred

  
  



• Must be self-motivated and have the ability to understand and follow instructions

  
  



• Strong Microsoft Office skills (Excel, Word, Outlook)

  
  



• Strong written and verbal communication

  
  



• Able to work independently and solve problems on behalf of Cardinal and the customer

  
  



• Must be able to prioritize work to maximize job effectiveness

  
  



• Excellent interpersonal skills

  
  



• Strong ability to work under pressure and meet deadlines

  
  



• Strong telephone presence/etiquette

  
  

What is expected of you and others at this level

• Applies basic concepts, principles, and technical capabilities to perform routine tasks

  
  



• Works on projects of limited scope and complexity

  
  



• Follows established procedures to resolve readily identifiable technical problems

  
  



• Works under direct supervision and receives detailed instructions

  
  



• Develops competence by performing structured work assignments

  
  

Pay rate: $27/hour

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage

  
  



• Paid time off plan

  
  



• Health savings account (HSA)

  
  



• 401k savings plan

  
  



• Access to wages before pay day with myFlexPay

  
  



• Flexible spending accounts (FSAs)

  
  



• Short- and long-term disability coverage

  
  



• Work-Life resources

  
  



• Paid parental leave

  
  



• Healthy lifestyle programs

  
  

Application window anticipated to close: 5/9/2026*if interested in opportunity, please submit application as soon as possible.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

, SMB

Location: Bellevue United States

Job Description:

For over 20 years, Smartsheet has helped people and teams achieve-well, anything. From seamless work management to smart, scalable solutions, we've always worked with flow. We're building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we're creating space- space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that's magic at work, and it's what we show up for everyday.

Smartsheet is seeking change agents to join our Commercial Sales Team as an Account Executive. You will be responsible for increasing software sales and driving expansion across a territory of accounts. You will be motivated, passionate, and opportunistic. You will be a proactive and curious member of the commercial sales team, identifying growth opportunities for clients before they identify a need or gap for themselves.

This remote role is part of the Commercial Sales team based in the US and reports a Manager, Commercial Sales.

You Will:

• Build and manage a sales pipeline to meet or exceed software and services sales quotas within your book of business


• Execute a solution-based sales process including multiple internal and external stakeholders within growth or equivalent accounts (50 to 200 employee size)


• Develop and prospect new opportunities with existing customers in your territory by analyzing and identifying high-value needs across multiple departments and lines of business


• Leverage existing relationships to expand Smartsheet's footprint and drive revenue or growth during renewals


• Expand Smartsheet brand awareness at the c-suite, operational and team level


• Facilitate and manage partnerships with Sales Engineers, Solutions Consultants and Customer Success teams to support full sales cycle and close business


• Create and maintain Joint Engagement Plans for strategic solution deals


• Maintain accurate and up-to-date records in Salesforce leveraging MEDDICC qualification guidelines to accurately forecast


• Use sales enablement tools to personalize approach and form an industry perspective as to where the Smartsheet footprint can add value to the client's business


• Other duties as assigned

You Have:

• 3+ years of SaaS full cycle sales experience exceeding quota working in commercial accounts


• Experience managing customer relationships and maintaining relationships in a B2B environment


• A thorough understanding of a SaaS evaluation process and have the ability to execute on each stage in the sales cycle


• Experience working with multiple functional departments and roles to manage customer life cycle from initial engagement through implementation to renewal


• Experience using CRM and power BI software (Salesforce and Tableau) to track daily activities, key metrics and gain territory insights


• Passion for working with new technologies and technical concepts


• Bachelor's degree or the equivalent combination of other post-secondary education

Current US Perks & Benefits:

• Medical/vision and dental coverage options for full-time employees


• 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)


• Monthly stipend to support your work and productivity


• 15 days PTO, plus Sick Time Off


• Up to 24 weeks of Parental Leave


• Personal paid Volunteer Day to support our community


• Opportunities for professional growth and development including access to Udemy online courses


• Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account


• Teleworking options from any registered location in the U.S. (role specific)


• US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans


• US employees receive 12 paid holidays per year

Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.

US Base Salary Pay Range

$65,000-$85,000 USD

Get to Know Us:

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You'll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths-because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you're doing work that stretches you, excites you, and connects you to something bigger, that's magic at work. Let's build what's next, together.

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

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