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Title: Web Development Director

Location: Remote, USA

Job Description:

time type

Full time

job requisition id

R-14585

If a date is not listed above, review the Applicant Instructions below for more details.

Available Title(s):

1155-NN_ADMINPRO - Director

Business Title:

Web Development Director

Employee Type:

Admin. Professional

Position Details:

The Opportunity:

As the Web Development Director for University Marketing and Communications, you will provide enterprise-level leadership for Washington State University’s web ecosystem. You will be responsible for setting strategic direction, establishing institutional standards, and ensuring the university’s digital presence supports and advances accessibility, brand integrity, enrollment, and system-wide priorities.

In this role, your responsibilities will include exercising significant independent judgment, leading cross-functional governance, managing teams directly and through counsel and guidance, and serving as the university’s authority on web strategy, architecture, and accessibility for centrally hosted web platforms. You will also translate complex technical concepts for non-technical stakeholders, enabling informed decision-making at all levels. As the Web Development Director, you should have a thorough understanding of the entire web development process, including design and Search Engine Optimization (SEO).

Additionally, you will manage Washington State University’s web structure and hierarchy, define and clearly articulate web standards to WSU’s web community, and oversee web accessibility strategy for all centrally hosted websites. This includes developing and implementing the web operations budget, and supervising the web team and manage the team’s priorities.

This position has university-wide impact and is accountable for the integrity, accessibility, and strategic direction of WSU’s centrally governed web platforms. Decisions made by this role impact regulation compliance, brand, risk exposure, and the digital experience across multiple campuses and constituencies.

Additional Information:

This is a full time (100% FTE), permanent position. This position is overtime exempt.

This position is eligible for remote work within the United States of America. Washington State University's hours of operation are Monday through Friday from 8:00am to 5:00pm (Pacific Standard Time). This position offers flexibility in the assigned work schedule; however, the successful candidate must be available and engaged during the majority of WSU standard operating hours to ensure effective collaboration and support team and client needs.

Travel to the WSU Pullman Campus (Pullman, WA) is required based on business needs. Candidates should expect occasional travel during the first six months of employment for onboarding and training purposes.

Monthly Salary: $8,000 - $10,000 | Commensurate with experience and qualifications

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Inidual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position.

Benefits: WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the detailed Summary of Benefits offered by WSU for AP staff and Total Compensation.

Required Qualifications:

• Bachelor’s degree in a relevant field and six (6) years of progressively responsible relevant experience, which has included at least three (3) years of managerial experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year‐for‐year basis. A Master’s degree in a related field may be substituted for up to one (1) year of the required experience.

• At least 5 years of professional web development experience.

• Experience on the WordPress platform.

• Experience with modern development workflows and software including, for example, Git and Vagrant. Excellent verbal and written communication skills.

• Experience with usability, accessibility and demonstrated knowledge of applicable laws, policies, standards, and best practices, including WCAG 2.2. and Section 508.

• Proficient coding with CSS, PHP, and/or JavaScript.

Preferred Qualifications:

• Experience working as part of a WordPress development team. Experience contributing to and participating in the WordPress community. Experience contributing to WordPress core.

• Proven ability to write and review development documentation.

• Demonstrated ability to train clients to use their WordPress websites.

• Experience working with NGINX web servers.

Position Sponsorship Eligibility: Not eligible for work visa sponsorship

About University Marketing and Communications - Our creative work captures the voices of inspiring students, innovative faculty, hard-working staff, proud alumni, and the dedicated Cougs who make a positive impact in our world. ​To learn more, please visit our website.

Department Name: Web Strategy, Development, and Infrastructure

Application Instructions: Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.

1. Resume
2. Cover Letter

External candidates, upload all documents in the “Application Document” section of your application.

Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF, if possible.

Reference contact information will be requested later in the recruitment process through Workday.

Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Time Type:

Full time

Position Term:

12 Month

Washington State University encourages all qualified candidates to apply, including members of the military and veterans, and persons with disabilities.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for iniduals with disabilities.

Notice of Non-Discrimination

In matters of admission, employment, housing or services, or in the educational programs or activities it operates, WSU does not discriminate or permit discrimination by any member of its community against any inidual on the basis of sex, race, color, national or ethnic origin, physical disability, mental disability, sensory disability, use of a trained service animal, age, religion, creed, genetic information, marital status, sexual orientation, gender identity, protected veteran status, honorably discharged veteran, member of the military, or immigration or citizenship status except as authorized by federal or state law, regulation, or government contract.

Inquiries about the application of federal and state laws and regulations (including inquiries regarding the application of Title IX, ADA/Section 504, and implementing regulations), as well as reports and complaints of discrimination and harassment, can be made verbally or in writing to WSU’s Compliance and Civil Rights, the Department of Education’s Office of Civil Rights, or both.

Title: Adobe Target Specialist

Employee Type:

Pay Range:

Job#: 3020434

Job Description:

Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted.  

Position: Adobe Target Specialist

Location: Charlotte, NC | Des Moines, IA | Chandler, AZ | Minneapolis, MN

On-Site: 3 days per week on-site | 2 days per week remote

Duration: 12+ Month Contract

Type: W2 contract, paid hourly

Pay Rate Range: W2 $60-68/hr

Job Summary:

• Build, QA, and launch Adobe Target experiments and targeted offers to support A/B testing and personalized digital experiences across our website, secure sessions, and the mobile app.
• Partner closely with campaign managers and marketing teams to intake requests, interpret requirements, and execute experiments through a workflow management system.
• Support a hands-on operations model focused on rapid execution, quality control of builds, and publishing experiments directly into production environments.

Top three requirements:

• 3+ years of hands-on experience working in Adobe Target, including building experiments and targeted offers independently.
• Ability to read and interpret HTML and CSS, with strong understanding of web accessibility standards (not writing code, but comfortable working around it).
• Experience with digital content management systems and a strong attention to detail in QA, requirements validation, and execution workflows.

Apex Benefits Overview

Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a retirement plan (401k or local country equivalent) program. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.

Associate Director, Creative Technology

Partially Remote

CIO KPop-Dallas (US152527)

Full time

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Are you an associate director-level of creative technology who wants to drive strategic initiatives and create impactful experiences for the world’s critical systems? Then you’ll love working at Kyndryl Vital.

At Kyndryl Vital, we are looking for creative, curious, empathic systems thinkers who want to tackle wicked problems with some of the best technical colleagues in the world. Kyndryl Vital is a global network of designers, engineers, writers, researchers, and strategists. We are bound together by a desire to help our customers make sense of complexity and co-create intelligent and adaptive experience ecosystems that resonate with their users and transform their businesses. We believe the next evolution of experience will emerge from the artful blending of behavioral insight and business intelligence into elegantly simple, deeply human moments. We are fortunate to work with the world’s best IT experts to ensure that we can not only imagine a great experience, but that we can build it, deliver it, optimize it, and sustain it.

The Role

A Creative Technologist is a cross-disciplinary person that bridge between a design vision and engineering execution, using experimentation to solve problems in new and novel ways. You will combine technical expertise with human-centered design to prototype and implement innovative solutions. Creative technologists blend expertise in code, hardware, and emerging technologies to bring ideas to life.

As a Creative Technologist at Kyndryl Vital USA,  you will lead the overall design vision for complex client projects, collaborating with stakeholders to deliver high-impact design solutions. You will define experience strategies that integrate cutting-edge technologies—such as AI, connected systems, or immersive platforms—into broader digital transformation roadmaps. You will guide clients in adopting human-centered and iterative design practices, helping them embed these capabilities into their own organizations. As we scale, you will act as a senior leader and advisor, managing multidisciplinary teams and mentoring designers, technologists, and researchers to elevate performance and foster a culture of experimentation.

You will build and maintain trusted relationships with senior client stakeholders, often at the executive level, articulating how creative technology drives strategic outcomes. Internally, you’ll drive best practices, contribute to the evolution of Kyndryl Vital’s methodologies, and ensure the technical and creative quality of all design outputs—from concept through to delivery.

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies.  Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

Required Technical and Professional Expertise 

• Human-Centered Design: You can guide large teams in user-centered practices and ensure that complex, multi-touchpoint solutions still address fundamental user needs. You likely have experience creating or approving user experience guidelines and frameworks that others follow. 

• Cross-disciplinary Collaboration: You have an exceptional ability to lead cross-disciplinary teams. You don’t just collaborate with engineering and other departments – you orchestrate them. Under your leadership, design, engineering, business, and operations folks co-create effectively. You can resolve conflicts or misalignments between disciplines by refocusing everyone on common goals. 

• Innovation: You are a thought leader in applying emerging technology to solve design and business problems. You have a forward-looking perspective, anticipating what technologies or trends (like agentic AI, edge computing, blockchain, etc.) might be relevant, and you incorporate that into strategic planning. You encourage a culture of continuous innovation in your team, perhaps by establishing innovation sprints or research initiatives within projects. 

• Rapid Prototyping: You have a deep knowledge of prototyping at scale. While you may not build every prototype yourself, you know what high-fidelity prototyping entails and can set expectations and processes for your teams to prototype efficiently. You ensure that rapid experimentation remains a core part of the project approach, even at large scales or later stages of development, to validate assumptions. 

• Human-in-the-Loop Patterns: You can design interaction patterns for approvals, escalation, rollbacks, and exception handling so agents act safely and users stay in control. 

• Feasibility Analysis: You can assess not only if a design is technically feasible, but also operationally and financially feasible for a client. This comprehensive feasibility perspective means you guide teams toward solutions that are innovative yet realistic given the client’s context (budget, tech infrastructure, talent available, etc.). 

• Storytelling: You can craft vision narratives, white papers, or executive presentations that frame an innovative concept in terms of business value and strategic necessity. Your storytelling convinces organizations to take bold steps. 

• AI and Data Ethics: You might be establishing guidelines or principles for ethical AI and data usage within the design practice. You ensure that any solution we propose has been vetted for ethical implications, and you can speak to how we mitigate risks related to bias, privacy, and security in front of executive stakeholders or in governance reviews. This includes responsible agentic AI patterns (tool permissioning, human-in-the-loop controls, auditability). 

• Tool Ecosystem Strategy: You define cross-team standards for agent tool ecosystems (API patterns, permission models/RBAC inputs, audit evidence needs, lifecycle/versioning) enabling AI engineers to build and reuse tools safely at scale. 

• Front-End Platform Enablement: You influence reusable UI patterns and reference implementations for agentic experiences (design system alignment, interaction standards, observability touchpoints) so delivery teams build consistently. 

• Practice Standards: You establish evaluation standards and reusable QA patterns for agentic engagements (what “good” looks like, how it’s measured, how teams report it). 

• Experience Observability Standards: You define what teams must log/measure for agentic experiences so quality can be managed across programs.

Preferred Professional and Technical Expertise 

• 10+ years of experience in experience design, creative technology, or innovation roles, with at least several years in a leadership capacity. You have led interdisciplinary teams and managed senior-level client relationships. 

• Experience in multiple industries or a deep focus in one, enabling you to bring a wealth of knowledge to strategy discussions. You might be known for expertise in a field (e.g., smart cities, healthcare innovation, financial tech) which adds credibility when advising clients in that space. 

• Proven track record of delivering large-scale design and technology programs in enterprise environments. You understand enterprise requirements (compliance, scalability, global deployment, etc.) and have led projects that navigated these successfully while still innovating. 

• Experience in consulting or agency leadership, including responsibilities for account growth or business development. You know how to identify client needs and propose creative solutions, often leading to follow-on work or expanded engagements (this business acumen supports strategic initiative driving). 

• Strong familiarity with IT governance, security standards, and system integration at a high level – ensuring that any cutting-edge solution proposed can pass enterprise scrutiny and be integrated into the client’s ecosystem. 

• Experience building or scaling a team or practice. Perhaps you have hired talent, defined team roles, or instituted training programs. This experience means you can help grow Kyndryl Vital’s Creative Technology practice itself, not just deliver on projects. 

• Hands-on background in technology (software development, data science, etc.) earlier in your career is a plus. While now you operate at a strategic level, having that hands-on foundation helps you guide technical conversations credibly and mentor technical staff effectively. 

• Collaboration with Open-Source Agent Stacks: You can partner with AI engineers working in open-source agent runtimes and translate experience requirements into tool contracts, UI behaviors, and evaluation criteria without blocking engineering velocity.

As an Creative Technologist, your specialization might be more about thought leadership than technical skills alone. For instance, Digital Transformation Strategy with Emerging Tech, AI-driven Experience Innovation, or Omnichannel Service Design could be areas you’re known for. You leverage these specializations to influence both client strategy and our internal offerings. 

Required Education 

• Bachelor’s Degree in a relevant field (or equivalent demonstrable portfolio of work).

Preferred Education 

• Advanced degree or certification in design, HCI, computer science, or related (e.g., MDM, MDes, MFA, d.MBA or equivalent) is a plus.

The compensation range for the position in the U.S. is $138,480to$263,160based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience.  For part time roles, the compensation will be adjusted appropriately.

The pay or salary range will not be below any applicable state, city or local minimum wage requirement.

There is a different applicable compensation range for the following work locations:

California (San Francisco Bay Area): $166,200 to $315,720 

California (All Other): $152,400 to $289,440 

Colorado: $138,480 to $263,160 

Massachusetts: $138,480 to $289,440 

New York City: $166,200 to $315,720 

Washington: $152,400 to $289,440 

Washington DC:$152,400 to $289,440 

This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off.  Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.

Applications will be accepted on a rolling basis

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, inidually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the ersity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

Title: Azure DevOps Engineer

Job Description:

locations

Remote - US

time type

Full time

job requisition id

JR102160

About the Role

TruBridge Encoder is seeking an experienced Azure DevOps Engineer to design, operate, and continuously improve the infrastructure, deployment pipelines, and operational foundations that support our platform. This role is focused on building reliable, secure, and repeatable delivery systems in Azure, with an emphasis on Infrastructure as Code, automation, and production stability.

This is a hands-on role for someone who understands that DevOps is about system reliability, delivery discipline, and reducing operational drag across engineering teams.

What You Will Do

• Design, build, and maintain robust CI CD pipelines using Azure DevOps, including Pipelines, Repos, and Boards, to automate build, test, and deployment workflows.
• Implement and manage Infrastructure as Code using Bicep as the preferred approach, with ARM templates where required, to provision and govern Azure resources consistently.
• Manage and optimize Azure services including App Services, Azure SQL Database, Virtual Networks, Azure Front Door, API Management, and Application Gateways.
• Automate infrastructure provisioning, configuration, security hardening, and monitoring across Windows and Linux environments.
• Partner closely with development, operations, and security teams to implement best practices around reliability, observability, cost management, and disaster recovery.
• Troubleshoot complex production issues, perform root cause analysis, and implement preventative improvements to reduce repeat incidents.
• Contribute to DevOps standards, tooling decisions, and process improvements that increase delivery speed without sacrificing stability.
• Mentor junior engineers and provide calm, practical guidance during incidents and operational reviews.

Required Qualifications

• 6 or more years of hands-on experience in a DevOps or Azure DevOps Engineering role.
• Strong expertise with Azure DevOps tools and services.
• Advanced experience with Infrastructure as Code using Bicep, with ARM template experience as a strong secondary skill.
• Solid understanding of Azure networking and security concepts, including VNets, Application Gateways, Front Door, and API Management.
• Experience operating Azure App Services, and Azure SQL Database in production environments.
• Strong PowerShell scripting skills for automation; familiarity with Bash or Linux based scripting is a plus.
• Experience supporting production systems in regulated environments, including an understanding of healthcare compliance requirements such as HIPAA.
• Demonstrated ability to troubleshoot complex systems, prioritize under pressure, and drive issues to resolution.

What Success Looks Like

First 30 Days

• Gain a deep understanding of the existing Azure environment, CI/CD pipelines, and Infrastructure as Code patterns.
• Learn the deployment flow, monitoring setup, and incident response processes.
• Build context around compliance requirements, security controls, and operational constraints.
• Begin making low risk improvements to pipelines, scripts, or documentation.

60 Days:

• Take ownership of key pipelines, environments, or infrastructure components.
• Identify reliability, security, or automation gaps and implement pragmatic improvements.
• Strengthen monitoring, alerting, and operational visibility where needed.
• Act as a primary contributor during production issues and post incident reviews.

90 Days

• Drive meaningful improvements in delivery reliability, deployment speed, and infrastructure consistency.
• Influence DevOps standards and patterns used across teams.
• Proactively reduce operational risk through better automation, documentation, and guardrails.
• Be a trusted technical partner to engineering, security, and leadership.

Why Join TruBridge Encoder

• Work on an enterprise-class SaaS platform used by sophisticated healthcare organizations.
• Build systems that must meet real-world reliability and regulatory expectations.
• Join a team that values thoughtful engineering, ownership, and operational excellence.
• Contribute to a product that continues to grow in scale and complexity.

Professional

Title: Claims QA Auditor Lead

Location: Remote

Location

Remote

Employment Type

Full time

Location Type

Remote

Department

Operations

Compensation

• $65K – $70K • Offers Equity • Offers Bonus

Pay Transparency

We encourage candidates to apply for positions that are of interest and share their desired salary. We consider that as an additional data point, along with candidate skills and qualifications as part of our process. Candidates who apply that are over our budget will not be considered unless they have experience that far exceeds the requirements for our positions where that additional experience has a benefit to the business which we will assess during our recruiting process..  

Department: Operations

Job Description:

We exist for workers and their employers -- who are the backbone of our economy.  That is where Centivo comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills.

The Claims Auditor Lead is primarily responsible for overseeing the daily operation of the Claims Quality Team, including handling all aspects of the Claims’ Quality Review program, implementing and adhering to processing standards, responding to quality issues, partnering with other operational areas to implement performance improvement plans, and ensuring reports are complete and distributed timely. This includes being responsible for providing reports to department leaders on inventory, production, turn-around lag and quality results at an examiner, team, and client level, as required.

This inidual will be accountable for positively influencing the morale of the department, including setting achievable goals, fostering teamwork by involving team members in the design/implementation of solutions to problems.

Responsibilities Include:

• Oversight and management of the Claims Quality Assurance Team, including mentoring the team, implementing and coaching through performance improvement plans, and training auditors on job performance expectations.

• Reviewing audits of claims, ensuring processing accuracy by verifying all aspects of the audit have been handled correctly and according to both standard processes and the Client’s summary plan description.

• Managing the inventory of audits against standard service level agreements (SLA’s) and reporting requirements.

• Compiling reporting of audits completed, with decision methodology for procedural and monetary errors which are used for quality reporting and trending analysis utilizing quality tools.

• Identifying trends based on the quality reviews, identifies quality improvement opportunities and partners with training team to develop programs.

• Partnering with Claims Department Leadership and Training Lead on any problematic issues warranting immediate corrective action.

Qualifications:

Required Skills and Abilities:

• Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying complex or technical information in a manner that others can understand, as well as ability to understand and interpret complex information from others.

• Must possess proven organizational, rational reasoning, ability to examine information, and problem-solving skills, with attention to detail necessary to act within complex environment.

• Ability to comprehend and produce grammatically accurate, error-free business correspondence required.

• Ability to appropriately identify urgent situations and follow the appropriate protocol.

• Requires the ability to plan, manage multiple priorities, and deliver complete, accurate, and timely results in a fast-paced office environment.

• Ability to work under limited supervision and provide guidance and coaching to others.

• Excellent coaching skills and ability to mentor others towards quality improvement

• Proficiency in MS Office applications required.

Education and Experience:

• High School diploma or GED required, Associate or Bachelor’s degree preferred.

• Minimum of three (3) years of experience in a claim examiner or quality assurance role with a health care company, meeting production and quality goals/ standards.

• Detailed knowledge of relevant systems and proven understanding of processing principles, techniques, and guidelines.

• Ability to acquire and perform progressively more complex skills and tasks in a production environment.

• Proficient experience in MS Word, Excel, Outlook, and PowerPoint.

• Experience with a highly automated and integrated claim adjudication system.

Work Location:

Candidates located within commuting distance of our Buffalo office will be considered for both in-person and hybrid roles. All other applicants will be considered for remote positions.

Leadership Skills & Behaviors:

• Strategic Thinking – Knack for sorting through clutter to find the best route, often by pulling up from the current complexity to identify patterns that guide future direction and allow one to narrow the options and articulate the options from which others can work backward.

• Business Acumen – A keenness and quickness in understanding and dealing with a business situation (risks and opportunities) in a manner that is likely to lead to a good outcome.  Critical to this is an ability to think beyond their own function.

• Systems/Analytical Thinking – Demonstrates the ability to think fluidly and integrate information.  Able to anticipate non-linear and non-obvious relationships. Often includes an ability to think holistically/conceptually – very powerful when accompanied by ability to communicate & clarify tactically.

• Flexibility/Working through Ambiguity – Tendency to be energized by new experiences/perspectives that test assumptions and thinking.  Considers different points of view, sometimes with fragmented information, to arrive at practical, effective, actionable next steps.

• Communicate – Managers discuss the company’s vision and strategies, the department’s direction and goals, and in times of crisis, what we know and don’t know to make sure team members know what they need to know.

• Clarify – As managers, it’s up to us to clarify what good looks like. What do we expect? What do our clients, customers or colleagues need? If our teams are not performing as expected, managers must clarify expectations and ensure understanding.

• Coach – Managers provide recognition and feedback; help team members find solutions to challenges; amplify good and filter weaker aspects of organizational culture and the work as they coach employees in their day-to-day performance and their growth and career development.

• Connect – Managers help our teams see their collective purpose and how their work connects to the greater whole. We connect people within our company and network.

• Customize – As managers, we need to understand what makes each team member unique, and then customize, tailor and adapt how we support them.

Centivo Values:

• Resilient – This is wicked hard. There is no easy button for healthcare affordability. Luckily, the mission makes it worth it and sustains us when things are tough. Being resilient ensures we don’t give up.

• Uncommon - The status quo stinks so we had to go out and build something better. We know the healthcare system. It isn't working for members, employers, and providers. So we're building it from scratch, from the ground up. Our focus is on making things better for them while also improving clinical results - which is bold and uncommon.

• Positive – We care about each other. It takes energy to do hard stuff, build something better and to be resilient and unconventional while doing it. Because of that, we make sure we give kudos freely and feedback with care. When our tank gets low, a team member is there to be a source of new energy. We celebrate together. We are supportive, generous, humble, and positive.

Who we are:

Centivo is an innovative health plan for self-funded employers on a mission to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Anchored around a primary care based ACO model, Centivo saves employers 15 to 30 percent compared to traditional insurance carriers. Employees also realize significant savings through our free primary care (including virtual), predictable copay and no-deductible benefit plan design. Centivo works with employers ranging in size from 51 employees to Fortune 500 companies. For more information, visit centivo.com.

Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co.

Title: Sr Software Engineering Manager

Location: US

time type: Full time

job requisition id: JR103930

Remote

Job Description:

Founded in 2008, Locumsmart provides web-based software-as-a-service solutions to the healthcare recruitment industry. The Locumsmart web-portal provides workflow automation, vendor management (VMS), and managed services provider (MSP) software for lowering costs, and increasing the efficiency of recruitment. Our clients include some of the largest hospital systems and staffing firms in the country. 

Locumsmart is looking for a Software Engineering Manager to join our development team.  The development team is responsible for improvements and maintenance of our software as a service platform, supporting hospitals and staffing agencies to fill their contingent staffing needs. Our team is expanding into the mobile space and looking to improve the efficiency of our clients by making our functionality more accessible from different locations.  As a Software Engineering Manager on our development team, you will lead software development engineers and quality assurance engineers to efficiently and effectively design, build, test, and deploy enterprise projects. Along with other software engineering managers, you will develop strategies to improve software development processes and product quality.  This role will report to the Director of Software Development.

Responsibilities

• Strong people development including onboarding, training, mentoring, feedback, and development plans with the ability to coach and develop people for success
• Collaborate effectively with the other leaders to support and execute short and long term strategic plans for the technology ision in a way that inspires excellence in performance and gains team alignment to isional and team strategies, goals, and objectives
• Lead software development engineers and quality assurance engineers to efficiently and effectively design, build, test, and deploy enterprise projects
• Lead, coach, and mentor engineers and quality assurance engineers to be more capable engineers
• Establish a collaborative, engineering driven team environment
• Influence stakeholders at both business and technical levels

Qualifications

• Experience mentoring software engineers to improve their skills and make them more effective

• Experience leading out on quality processes and metrics

• Excellent verbal and written communication

• Confidence to make decisions and influence all levels of management

• Ability to lead through collaboration

• Proven ability to clearly execute a vision and direction

Education & Experience

• Bachelor’s degree in computer science, engineering, or a related discipline required (or equivalent work experience)

• At least 6 years of experience building/testing successful web-based software systems and/or developing/testing large scale software applications

• 3-4 years of experience managing software engineers, including coaching, measuring job performance, and developing the talents of team members

Preferred

• Strong working knowledge of integration technologies and tools (web services, REST services)
• Proficiency in one or more languages such as C# or JavaScript
• Experience with mobile focused technologies or capabilities, such as Capacitor or React Native

We believe in fair compensation for all of our people, which is why our pay structure takes into account the cost of labor across U.S. geographic markets. For this position, we offer a pay range of $146,200 -- $282,600 annually, with pay varying depending on work location and job-related factors such as knowledge, position level and experience. During the hiring process, your recruiter can provide more information about the specific salary range for the job location.

CHG Healthcare offers starting salaries for sales positions in the form of total target compensation (TTC = base + commission + bonus), which includes base pay, commission, and bonuses. Sales positions receive short-term incentives through commission plans and bonuses. On the other hand, non-sales positions have starting salaries that consist of a base salary and short-term incentives through various bonus plans, which are paid out monthly, quarterly, or annually.

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In return we offer:

• 401(k) retirement plan with company match

• Traditional healthcare benefits such as medical and dental coverage, and some unique benefits like onsite health centers, corporate wellness programs, and free behavioral health appointments.