Information Technology Support Center Specialist

Location: United States

Job Description:

Posting Numberreq25280

DepartmentSupport Services

Department Website Link

LocationTo Be Determined

AddressAZ USA

Position HighlightsThe University of Arizona's Information Technology Services (UITS) invites you to apply for the role of Information Technology Support Center Specialist (IT Support Helpdesk Analyst I). The Support Center operates twenty-four hours a day, seven days a week and provides technical support, training, and guidance to the campus community regarding the use, maintenance, and repair of computer technology. Support is delivered by answering inbound phone calls, responding to online chats, and resolving customer portal tickets.

Remote work available only from within the state of Arizona. Applicants residing outside of Arizona will not be considered.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to UA recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs.

Duties & Responsibilities

• Answer inbound phone calls and take great care of our customers by identifying and providing solutions to their technical challenges.
• Answer inbound online chats and take great care of our customers by identifying and providing solutions to their technical challenges.
• Monitor and respond to support requests submitted through the customer portal ticketing system and follow-up on any personal tickets that could not be solved on the day they came in.
• Participate in required training sessions, weekly meetings, one-on-one meetings, and professional development activities as directed by supervisor.

Knowledge, Skills, & Abilities

• Ability to provide excellent customer service.
• Knowledge of computers, networks, and remote troubleshooting techniques.
• Skill in providing information technology related customer service and training to users with varying levels of technical expertise.
• Skill in analyzing computer hardware and software problems.
• Ability to work effectively as part of a team. 
• Skill in time management and in dealing with multiple priorities.
• Ability to communicate effectively verbally and in writing.

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

Minimum Qualifications

• Bachelor's degree or equivalent advanced learning attained through experience required.
• One (1) year of relevant work experience required.

Preferred Qualifications

FLSANon-Exempt

Full Time/Part TimeFull Time

Number of Hours Worked per Week40

Job FTE1.0

Work CalendarFiscal

Job CategoryInformation Technology

Benefits EligibleYes - Full Benefits

Rate of Pay$22.77 - $28.46

Compensation Typehourly rate

Grade6

Compensation GuidanceThe Rate of Pay Field represents the University of Arizona’s good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, key skills, and internal equity.

The Grade Range represent a full range of career compensation growth over time. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.

Career Stream and LevelPC1

Job FamilyIT Support

Job FunctionInformation Technology

**Type of criminal background check required:**Fingerprint criminal background check (security sensitive due to title or department)

Number of Vacancies1

Title: Clinical Specialist, CRM - Buffalo/Rochester, NY

Location: Buffalo, New York, United States of America

Rochester, New York, United States of America

Job Description:

We anticipate the application window for this opening will close on - 6 Mar 2026

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.

Bring your talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career that changes lives.

CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION:

Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management (CRM) sales and customer service objectives. CRM seeks collaborative candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes, and systems by being accountable, having a voice and taking action.

Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS's are required to work a number of weekends and holidays during the quarter, as determined by local management. Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.

To find all Cardiac Rhythm Management Clinical Specialist roles available please use #crmcs in the key word search at jobs.medtronic.com

A DAY IN THE LIFE: POSITION RESPONSIBILITIES:

Technical Support

• Successfully completes CRM Field Technical Training - including online and field-based training

• Performs checks/interrogations of all CRM medical device systems post sign-off

• Supports implants of all CRM products post sign-off

• Provides on-call support as needed on evenings and weekends post sign-off

• Provide troubleshooting support as requested

Operational Support

• Assures completion of patient registration and any other required hospital documentation

• Helps manage consignment inventory and trunk inventory once obtained

• Provides additional inventory support to meet customer needs

• Maintains software on programmers throughout the district as directed

• Assists with managing daily coverage logistics as needed

Educational Support

• Educates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completed

• Assists with educating and training new Clinical Specialists and Sales Representatives post sign-off

Sales Support

• Partners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRM products and solutions offer value to the customer

• Assists with obtaining customer POs throughout the quarter

• Has a basic understanding of the competitive landscape

• Independently identifies customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectives

Ongoing Technical Development

• Stays up to date on new products, solutions and patient management offerings

• Completes all assigned training in a timely manner

• Performs other related duties as assigned

MUST HAVE - BASIC QUALIFICATIONS:

IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME

• High School Diploma PLUS a minimum 6 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR-

• Associate's Degree PLUS a minimum 4 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR-

• Bachelor's Degree PLUS a minimum 2 years of work experience in healthcare, field sales, or work experience utilizing complex mathematics, mechanical concepts, science or computing

NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:

• Thorough working knowledge of medical terminology and the medical device industry

• Proven ability to build/maintain positive relationships with peers and colleagues across organization levels

• Strong work ethic in accomplishing objectives of the position

• Expertise with Microsoft tools & other applications (i.e., SalesForce.com)

• Ability to meet vendor credentialing requirements

• Excellent customer service skills

• Excellent interpersonal, written/verbal communication skills

• Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines

PHYSICAL JOB REQUIREMENTS:

• The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions

• Frequent required travel to customer clinics, hospitals, and offsite meetings. While performing the duties of this job, the employee is regularly required to be independently mobile

• Continuous verbal and written communication

• Frequent 2- handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level

• Sitting, standing and/or walking for up to eight plus hours per day

• Environmental exposures include eye protection, infectious disease and radiation

• Ability to wear 7-9 lbs of lead for extended periods of time while in the O.R.

• Frequently required to use hands to finger, handle or feel objects, tools or controls

• Ability to effectively use a mobile phone, PC, keyboard and mouse

• Frequent bending/stooping, squatting and balance

• Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer

• Must be able to drive approximately 80% of the time within assigned territory.

• Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS's are required to work a number of weekends and holidays during the quarter, as determined by local management. Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.

• Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application.

Travel Requirements:

• Minimum travel of 10%

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here.

In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6 here.

The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.

ABOUT MEDTRONIC

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We can accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status about public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Medtronic will provide reasonable accommodation for qualified iniduals with disabilities.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):$72,000 - $90,000

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here.

https://www3.benefitsolver.com/benefits/BenefitSolverView?DO\_NUM=182665432&error\_page=errorpage&page\_name=public/download\_document¤t\_page=admin/refcenter/index&session\_co\_num=30601&CSRF=aa8b608e81c0aa2acc1346278c504be7963ad2607c15b238282af8d3b5ef0007.

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.

We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, erse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to ersity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified iniduals with disabilities.

If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Title: Client Support Representative - Contract (Remote)

Location:

Minnesota-Home Office

Kentucky-Home Office

Ohio-Home Office

Nevada-Home Office

Full time

Job Description:

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is growing! We are actively seeking a remote, contract Client Services Representative to join our dynamic team. In this role, you will be responsible for maintaining efficient and effective communication with our subscribers, by conducting training calls on the digital tools we provide. In addition to customer education, the Client Support team members are responsible for the promotion of Broadridge services and products, such as: websites, domain names, sponsored ads, digital advertising, and social media support.

Are you looking to join a dynamic and growing team with one of the leaders in the financial technology industry? Do you understand the value of providing stellar customer service? If so, and you thrive in a fast-paced work environment, we'd love to hear from you!

This position is a temporary, contract role expected to go permanent. The work hours will be 10 AM - 7 PM (CT). This is a remote role where you will work off-site. Office visits or travel is limited and generally used for team learning and collaboration meetings.

Responsibilities:

Call Handling

• Inbound calls - High call volume (50-100 calls per day)

• Outbound calls - Product support and customer education

• Log call notes in Salesforce

• Create JIRA tickets

Customer Relationship Management

• Maintain client relationships focused on customer satisfaction and retention

• Educate clients on product and program enhancements

• Maintain and track communication with clients

• Facilitate information flow to all relevant parties

• Flexibility in work schedule is a necessity

• Complete additional projects as assigned

Customer Education

• Ongoing product support

• Editor/tool knowledge base and support

• Guide customers through Corporate Client Intranets, policies and procedures

Troubleshooting/Case Management

• Researching previous and current account activity to resolve issues or answer questions

• Entering issues for Development to further investigate

• Close case and follow up with customer on resolution

Qualifications:

• Strong customer service experience

• Bachelor's Degree or equivalent education is preferred

• Literacy in using application software such as Microsoft Office, including Outlook, Excel, and Word

• Strong communication, analytical, and organizational skills; thorough and attentive to details; able to prioritize and multitask, and recognize the importance of deadlines

• Adept at working in a team environment with various personality types to get the work done; ability to relate well, build consensus and show respect and consideration for others

• Digital Marketing experience is a plus

Salary range $19.00 - $20.00 per hour.

Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.

#LI-KS1

#LI-Remote

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates everyone's unique perspective.

Use of AI in Hiring

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

Title: Customer Account Specialist - Full-Time Role Starting in July 2026

Location: Memphis United States

Job Description:

This full-time role starts in the Late Spring/Summer of 2026. Other roles with an immediate start can be found on our Careers site.

Do your friends describe you as a "people person?" Do you have customer relations experience? Are you looking for a role that will give you an opportunity to learn account management, sales, and operations, and jump start your career with an eye to the next opportunity? Then you are ready to grow your best self here as a Customer Account Specialist.

Here's what your day-to-day will look like. You'll build relationships with customers and collaborate with internal teams to solve challenging customer problems. You'll lean into our proven processes and innovative technology platform to manage shipments while growing your skills in operations, sales, and account management. As for the future, this role has multiple career paths, and we love to promote from within.

So what can we do for you?

Our commitment to you begins on day one with our dynamic and comprehensive onboarding program. This interactive training jumpstarts your knowledge of our company and industry, helps you excel here and ensures your proficiency in our systems and processes. The training is a mix of activities, self-guided learning, as well as in-office coaching and mentoring. You will come out of this experience ready to be a part of our success and a high performing member of the team.

Here, you have the flexibility to create a career that works with your life. Not to mention a collaborative, welcoming culture, inclusive employee resource groups, virtual happy hours, networking events... We could go on and on!

Flexibility for your wellbeing

At C.H. Robinson we're firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role you will engage with peers in-office four days a week, igniting creativity and driving impactful results. With the flexibility for remote work one day a week, this role strikes the perfect balance between teamwork and autonomy.

On your next adventure, you'll:

• Build and develop relationships with customers to ensure continued partnership

• Communicate shipment updates proactively and accurately ensuring a customer centric approach

• Analyze customer inquiries and provide quality and timely insights and updates to your customers

• Proactively identify opportunities to improve operational efficiency

• Respond to customers with a sense of urgency to provide an excellent customer experience

• Leverage C.H. Robinson's global technology platform, Navisphere, to generate reports, analyze load data and exceed customer expectations

• Network internally with Account Management, Operations, and Capacity teams

You're a great fit if you have:

• High School Diploma or GED equivalent

• Previous Customer Engagement Experience

• Ability to travel up to 5% (domestically)

Even better if you:

• Value a erse and inclusive work environment

• Have basic proficiency in Microsoft Office Suite of Programs

• Display attention to detail, accuracy, and problem solving

• Exhibit demonstrated negotiation, collaboration, and influencing skills

• Hold a Bachelor's Degree from an accredited college or university

(business, sales, marketing, supply chain, communications, or related major is a plus)

We value an environment where you can grow by challenging yourself, and are supported with the potential for internal promotion - within Sales, Global Forwarding, Operations, Account Management or other areas - so you can discover new interests, develop your strengths, and reach your life goals. So what are you waiting for? Click that apply button.

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

$19.95 - $31.55

The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your inidual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that some iniduals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and erse backgrounds of our people within our company, our business relationships, and our communities. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

EOE\Disabled\Veteran

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Three medical plans which include

Prescription drug coverage

• Enhanced Fertility benefits

• Flexible Spending Accounts

• Health Savings Account (including employer contribution)

• Dental and Vision

• Basic and Supplemental Life Insurance

• Short-Term and Long-Term Disability

• Paid observed holidays

• 2 paid floating holidays for U.S. hourly employees

• Flexible Time Off (FTO) offered to U.S. salaried employees - no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada

• Paid parental leave

• Paid time off to volunteer in your community

• Charitable Giving Match Program

• 401(k) with 6% company matching

• Employee Stock Purchase Plan

• Plus a broad range of career development, networking, and team-building opportunities

Learn more about our benefit offerings on our BENEFITS & WELLBEING page

Title: SMG Pharmacy Navigator

Location: Chesapeake United States

Job Description:

City/State

Chesapeake, VA

Work Shift

Multiple shifts available

Overview:

Sentara is hiring a Pharmacy Navigator to support our Medical Groups and Specialty Pharmacy

Location: Hybrid*

Status: Full Time (40 hrs/wk)

Hours: 7:30am-4pm / 8am-4:30pm

• Training will be on site in Chesapeake, VA. Position will require regular travel to Local Sentara Medical Groups in Hampton Roads, VA.

The Pharmacy Navigator guides specialty pharmacy patients through every step of their medication journey. They coordinate refills and deliveries, monitor adherence, and help resolve insurance or financial challenges. Working closely with pharmacists, prescribers, and clinic staff, they address patient concerns quickly and efficiently. By coordinating across the care team, they ensure patients receive seamless, personalized support throughout their treatment.

• Deliver exceptional, personalized care to specialty pharmacy patients, providing a full suite of medication management services.

• Collaborate seamlessly with clinic and ambulatory care teams, supporting patients both in-person and over the phone.

• Educate prospective and current patients on the benefits of the preferred specialty pharmacy and its impact on care outcomes.

• Support outpatient retail and specialty prescription needs, including managing refills and ensuring medication adherence.

• Monitor patients' medication regimens through outbound check-ins and coordinate timely refills.

• Identify medications requiring special handling or storage, such as hazardous or refrigerated drugs.

• Respond to, resolve, and triage inbound patient and provider inquiries.

• Address insurance-related issues, including prior authorizations (PAs), and assist patients with financial assistance programs.

• Maintain accurate and up-to-date documentation in all required systems and tracking mechanisms.

• Manage and organize patient and operational data using relevant database applications.

• Apply insights from patient interactions and operational observations to improve workflow, productivity, and quality of service.

Education

• High School Diploma or Equivalent (Required)

Certification/Licensure

• Virginia Pharmacy Tech License (Required)

• CPhT License (Received through the NHA or PTCB) (Required)

Experience

• 2 Years of Pharmacy Experience (Required)

Keywords: Pharmacy Tech, PTCB, NHA, Medication, Pharmacy, Specialty, Pharmacy, Pharmacy Technician

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the ersity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Title: Electric Distribution Design Associate 

Location: SUFFOLK, VA, US, 

Work Type: Hybrid

Job Description:

Dominion Energy is committed to providing reliable, affordable, and increasingly clean energy that powers our customers every day. If you want to work for a purpose-driven company that values safety and collaboration, we're looking for you. You won't just find a job here; you'll find your career. Review the position below and apply today.

We offer a hybrid 3-2 work schedule (three days in the office, two days of teleworking) to accommodate the need for flexibility.

Military service members and veterans with ranks from E3-E5, W1-W2, or O1-O3, plus appropriate equivalent combination of education and years of experience as outlined below will be considered for this opportunity.

At this time, Dominion Energy cannot transfer or sponsor a work visa or employment authorization for this position.

This position does not offer relocation assistance.

Job Summary

This role reviews incoming work and assigns according to provided guidelines. Handles large volume of accelerated projects and associated customer interactions. Coordinates the installation of new underground service and service upgrades. May utilize CAD software to retrieve information from files and create desired displays and prepare layouts, and drawings according to engineering specifications. Utilize Microsoft Windows products to prepare right-of-way permits and easement agreements. May prepare joint use notification, (CATV permits), underground agreements, billing authorities, etc . Communicate electric service requirements to builders, developers and electrical contractors. Communicate schedule to ensure timely electric service installation. May assist with field inspections and staking as needed. Assists in service restoration during outages.

Required Knowledge, Skills, Abilities & Experience

0-2 years of experience Knowledge: Basic computer skills including MicroSoft Office. Working knowledge of Auto CAD Skills: Good written, verbal and interpersonal communication, time management and organization Abilities: Effectively interact with customers, teaming, detail oriented, physical attributes required to perform essential functions of the job - walking, climbing, stooping, bending and prolonged standing

Education Requirements

Education Level: Degree or an equivalent combination of education and demonstrated related experience may be accepted in lieu of preferred level of education: Associate , Disciplines: Preferred: Business,Drafting and Design Technol,Engineering Technology

Licenses, Certifications, or Quals Description

Working Conditions

Cold Up to 25%

Office Work Environment 76 -100%

Outdoors Up to 25%

Travel Up to 25%

Other Working Conditions

Test Description

No Testing Required

Export Control

Certain positions at Dominion Energy may involve access to information and technology subject to export controls under U.S. law. Compliance with these export controls may result in Dominion Energy limiting its consideration of certain applicants.

Other Information

We offer excellent plans and programs for employees. Employees are rewarded with a competitive salary and comprehensive benefits package which may include: health benefits with coverage for families and domestic partners, vacation, retirement plans, paid holidays, tuition reimbursement, and much more.

Dominion Energy is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin and/or status as a protected veteran or inidual with a disability.

You can experience the excitement of our company - it's the difference between taking a job and starting a career.

Title: Project Manager: Worldwide Support

Location: Durham United States

Job Description:

Hungry, Humble, Honest, with Heart.

The Opportunity

Are you an experienced and detail-oriented project manager with a passion for driving operational efficiency and enhancing customer satisfaction? If so, you'll find a rewarding opportunity on our Worldwide Support team, where you can utilize your strong problem-solving skills and collaborative mindset to lead cross-functional initiatives that make a meaningful impact on our global support organization.

About the Team

The Project Manager: Worldwide Support role is part of a dynamic and dedicated Global Support Organization at Nutanix. The team is characterized by its collaborative culture that emphasizes operational excellence and innovative problem-solving. Committed to enhancing the customer support experience, the team strives to optimize processes, tools, and metrics to ensure a seamless service delivery. The mission of this team is to drive efficiency and elevate customer satisfaction in every interaction, reflecting Nutanix's dedication to delivering exceptional support for its enterprise software products.

You will report to the leader of the PMO Organization in Worldwide Support which fosters collaboration and empowers team members to take initiative, ensuring that all team efforts are aligned and effectively contribute to overarching goals. The work setup for this role is hybrid, requiring team members to be in the Durham, NC office for a few days of each week, balancing in-person collaboration with the flexibility of remote work.

Your Role

• Oversee and optimize projects and operational aspects of the Global Support Organization to enhance service delivery and efficiency.
• Design, implement, and manage programs aligned with strategic organizational goals, focusing on new product introductions and operational improvements.
• Lead cross-functional initiatives to improve processes and define key performance indicators (KPIs) for success measurement.
• Act as the primary liaison between support operations and other departments, ensuring seamless execution of programs and collaboration.
• Monitor progress of key projects, addressing bottlenecks, and ensuring milestones are met on time and within budget.
• Collaborate to identify training needs and delivery plans for support teams on new products and operational tools.
• Establish regular reporting and communication with stakeholders, providing insights on operational trends and areas for improvement.
• Achieve a full knowledge transfer of responsibilities from the outgoing team member within the first quarter and continued transition of new responsibilities and needed.

What You Will Bring

• 5+ years of experience in project or operations management in a support or enterprise software organization.
• Strong problem-solving, critical-thinking, and organizational skills.
• Proficiency in project management methodologies and tools (e.g., MS Office, Google Workspace, Salesforce, Jira, ServiceNow, Slack, Confluence).
• Knowledge of enterprise support processes and best practices, including ITIL principles.
• Experience in process improvement methodologies (e.g., Lean, Six Sigma).
• PMP, PRINCE2, or similar project management certifications preferred.
• Excellent communication, collaboration, and stakeholder management skills.
• Detail-oriented with a proactive and results-driven mindset.

Work Arrangement

Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. In locations where our workplace policy applies (i.e. San Jose, Durham, Mexico City, Bangalore, Pune, Hoofddorp, Belgrade, Barcelona, Singapore, Sydney and Tokyo), employees are expected to work onsite a minimum of 3 days per week to foster collaboration, team alignment, and access to in-office resources. Workplace type may vary based on location and team requirements. Please speak with your recruiter for details. Additional team-specific guidance and norms will be provided by your manager.

The pay range for this position at commencement of employment is expected to be between USD $ 106,400 and USD $ 212,400 per year.

However, base pay offered may vary depending on multiple inidualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to inidual performance, Company or inidual department/team performance, and market factors. Our application deadline is 40 days from the date of posting. In good faith, the posting may be removed prior to this date if the position is filled or extended in good faith.

• -

Nutanix is an equal opportunity employer.

Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote iniduals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting [email protected].

Title: Senior Account Executive, Enterprise

Location: Georgia United States

Full time

Job Description:

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Sr. Account Executive, Enterprise

The Senior Account Executive is the catalyst behind Genesys' success as an organization. As a consultative sales professional, the Account Executive is responsible for driving revenue growth and bringing in net new business from prospects and current customers. Account Executives help solve the business needs of prospects and customers by aligning those needs and objectives with Genesys solution(s). Account Executives own all opportunities and customers and are responsible for coordinating resources and managing the sales campaign across the entire opportunity pipeline.

What experience do you need to have?

• 8+ years' experience of direct, outside sales, quota-carrying role selling enterprise software solutions (multi-million dollar transactions, 6-24 month sales cycles) within the enterprise space (F500)

• Experience selling Cloud, SaaS and AI-based solutions in the following areas: Customer Experience (CX), Cloud Contact Center (CCaaS), Workforce Engagement Management (WEM), Customer Journey Analytics, Conversational AI (Bots and Virtual Agents) and AI Copilots, Customer Relationship Management (CRM), etc.

• Proven track record developing strategic relationships within the enterprise account space, building executive relationships (C-level), driving innovation, growing new pipeline (organic and through the channel), and developing strategic long-term account plans.

• Ability to effectively communicate our company's strategic vision and unique capabilities to customers, connecting them to the customers' business, and sharing a compelling plan on how we can help solve the customer's business challenges.

• Experience developing marketing and prospecting plans for territory growth, with a track record of new logo account development. Ability to be an advocate for existing customers while driving upsell and cross sell opportunities.

• Be a "High Energy", results-oriented achiever and a team player willing to work in a demanding and dynamic environment. Experience with team selling and leading a erse set of talented iniduals towards a common goal within an account.

• Proven experience understanding customer needs and being able to articulate complex technology solutions

• Confirmed ability to lead complex sales cycle, with a track record of successful revenue attainment.

• Familiarity with the MEDDPIC selling methodology.

• BS or BA degree or equivalent work-related work experience

• Ability to travel up to 50%

Key Responsibilities:

• Deep Understanding of the customer business environment.

• Presents product information to prospects, customers, and partners.

• Pipeline development through a combination of phone calls, email campaigns, and market sector knowledge/intelligence.

• Generates short-term results independently.

• Collaboratively strategizes for solving deal-level challenges.

• Creates and maintains a sales pipeline to hit and surpass goals within designated market sectors

• Accurately forecasts quarterly revenue and delivers on that revenue

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$111,700.00 - $196,300.00

Benefits:

• Medical, Dental, and Vision Insurance.

• Telehealth coverage

• Flexible work schedules and work from home opportunities

• Development and career growth opportunities

• Open Time Off in addition to 10 paid holidays

• 401(k) matching program

• Adoption Assistance

• Fertility treatments

About Genesys:

Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Title: Business Coordinator II

Job No: 500232

Job Description:

LCRA is looking for a business coordinator to support Transmission Learning and Development's daily operations. In this role, you will own the department’s training calendar and inbox, serve as the team’s main point of contact for general inquiries and meeting coordination, and support classroom setup and teardown. You will coordinate office operations for the group, which include records, supplies, travel, document preparation, and ad hoc projects, including group activities and events. If you are an organized, problem-solver who enjoys taking initiative and coordinating operations for a dynamic department, apply today!

You will be trusted to:

- Serves as a resource to department and other internal staff on various aspects of department operations.

You qualify with:

- Four or more years of administrative, business, operations, or other relevant experience.

You are a great fit with:

- Skill in verbal and written communication

You gain:

- Competitive salary & medical, dental, vision and legal insurance

- Paid time off, including time for vacation, sick and family care leave

- 401(k) match up to 8% that includes a student loan 401(k) contribution program option

- Life and disability insurance

- Wellness program including wellness incentive

- Extensive learning & development programs

And more - all to create a compelling and rewarding work environment.

Equal Opportunity Employer

LCRA provides equal employment opportunities and a work environment free of discrimination and harassment.  All employment decisions at LCRA are based on business need, job requirement and inidual qualifications, without regard to race, color, religion, gender identity, national origin, age, disability, sexual orientation, genetic information, or veteran status in accordance with applicable federal and state legal requirements governing nondiscrimination in employment.

Title: Work Order and Accounting Specialist

Location: Redwood City, California, United States

ScheduleFull-time

Job Code4442

Employee StatusRegular

GradeH

Requisition ID108309

Work ArrangementHybrid Eligible

Job Description:

Stanford University, Department of Land, Buildings & Real Estate (LBRE) is committed to the preservation and enhancement of Stanford’s campus and adjoining lands and constructs and maintains the facilities in which advancements across the academic spectrum are made possible.  LBRE takes pride in the care and stewardship of the 8,100+ acres that make Stanford the special place that it is.

Job Overview:

The Finance department within LBRE seeks a detail-oriented accountant to ensure accurate work order billing, and consistent clearing account reconciliation. 

The ideal candidate will have education and experience in billing, accounting, purchasing, and business administration, in a facilities maintenance organization, including proven experience in project and program management.  The candidate must be a highly self-motivated and effective inidual, with the ability to manage multiple programs in a complex and dynamic work environment.  Finance team encourages and supports collaborative teamwork, as well as inidual initiative and leadership, in order to fulfill its mission to support LBRE departments with creative, innovative processes, reporting tools, and exceptional customer service.

Core Job Duties:

• Subject matter expert for work order billing and reconciliation.
   
• Interpret, implement, and ensure compliance with policies and regulations. Resolve complex issues that often span organizational boundaries.
   
• Run, maintain, reconcile, review, combine, analyze and validate financial data sets, utilizing financial reports, financial databases, and key financial information often from multiple systems. 
   
• Assist in the development and management of outreach strategies that include relationship development, communications, and compliance.
   
• Collaborate with the Financial Planning & Analysis (FP&A) team to ensure the accuracy and timeliness of the billing process.
   
• Systematically document and update business processes to ensure operational consistency and support audit requirements.

Specific Job Duties and Responsibilities:

• Work Order Billing
   
  • Reconcile and bill back work orders following established procedures, using Oracle eAM WebADI.
     
  • Ensure timely, accurate monthly and year-end reconciliation of the following clearing accounts for Work Order resource transactions
     
    • Fleet Garage Service
       
    • Architectural Trades, Mechanical, Electrical, Plumbing, Grounds, and Machine Service
       
    • DMV Registration
       
    • Specialty Services
       
    • Custodial
       
      • Monitor the building tracker for price adjustments
         
      • Calculate quarterly performance fee
         
      • Support Adhoc billing questions
    • Garbage
       
    • Roofing
       
    • Pest Control
       
    • Elevator
  • Address process gaps that affect the work order billing process.
     
  • Serve as the Work Order Subject Matter Expert for Facilities Operations maintenance activity.
     
  • Collaborate with departments and suppliers as needed to resolve open issues related to billing, payment or purchasing for work order related requisitions.
• Manage work order related PCARD transactions
   
• Enhance and improve the current work order billing process.  Identify opportunities, develop plans, and lead change management efforts for process improvement.
   
• Develop and sustain a knowledge base of process documentation to support training and continuous improvement initiatives.

Education and Experience:

• Bachelor’s degree and 4 years of relevant experience, or combination of education and relevant experience.

Preferred Requirements:

• Demonstrated success in implementing programs and projects to improve business process at a large commercial, industrial, or educational facility.
   
• Demonstrated problem solving and decision-making skills to effectively solve and respond to complicated requests.
   
• Knowledge of project management principles and practices, especially as related to development of computerized business processes.
   
• Demonstrated skill in the use of the Microsoft Office suite, particularly Excel, along with database, project management and process flow programs.
   
• Strong organizational, time management and project management skills, with the ability to support multiple projects of various types at different stages with an emphasis on accuracy and meeting milestones and deadlines.
   
• Excellent customer service skills.

Knowledge, skills, and abilities:

• Demonstrated planning, organizational and analytical skills.
   
• Demonstrated ability to make sound business decisions using good judgement and innovative and creative problem solving.
   
• Excellent interpersonal and communication skills, with the ability to cultivate professional and business partnerships.

Certifications and Licenses:

Physical Requirements:

• Constantly perform desk-based computer tasks.
   
• Frequently stand/walk, sitting, grasp lightly/fine manipulation.
   
• Use of telephone, computer, and other office related equipment.
   
• Rarely lift/carry/push/pull objects that weigh 11-20 pounds.

*Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

Work Standards:

• Interpersonal Skills:  Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
   
• Promote Culture of Safety:  Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.

The expected pay range for this position is $110,307–$117,000 per annum.

Stanford University provides pay ranges representing its good faith estimate of the salary or hourly wage the university reasonably expects to pay for a position upon hire. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs. At Stanford University, base pay represents only one aspect of the comprehensive rewards package. 

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Title: Administrative Associate 3 - Regional Division

Location: Stanford United States

Job Description:

The Department of Anesthesiology, Perioperative, and Pain Medicine, at Stanford University's School of Medicine, is a world-leading department that offers comprehensive training and perioperative patient care, pain management, and critical care medicine as well as cutting-edge research, encompassing a wide spectrum of programs in basic, translational, clinical, health services and medical education.

The Department of Anesthesiology, Perioperative, and Pain Medicine, at Stanford University's School of Medicine is seeking a Administrative Associate 3 to provide administrative and operational support working under general supervision. The Administrative Associate will be supporting the Regional Division and working closely with the Regional Division Chief. The ideal candidate will have administrative associate experience in organizing highly detailed tasks, and the ability to work independently and in a team environment. The position will function as a part of a Clinical Operations team reporting to the Senior Clinical Operations Manager who is passionate about working as a team and further enhancing professional development within the team.

At Stanford University School of Medicine, the work we do touches the lives of those today and tomorrow. Through education, research, and health care, the School of Medicine improves health through leadership, ersity, collaborative discoveries, and innovation in health care. Whether working in departments with faculty, or in units that support the school, our staff are a part of teams that propel us on our journey toward the future of medicine and Precision Health.

Stanford is rooted in a culture of excellence and values innovation, collaboration, and life-long learning. To foster the talents and aspirations of our staff, Stanford offers career development programs, competitive pay that reflects market trends, and benefits that increase financial stability and promote healthy, fulfilling lives. An award-winning employer, Stanford offers an exceptional setting for professionals looking to advance their careers.

The School of Medicine and the Department of Anesthesia are committed to ersity, equity, and inclusion for its faculty, staff, residents, postdocs, and fellows. We aim to recruit, support, retain, and promote ersity in our department.

For more information on our department, please see our website: https://med.stanford.edu/anesthesia.html

Duties include:

• Act on behalf of the supervisor in regards to establishing priorities and identifying and resolving problems that are administrative in nature.

• Oversee and/or perform duties associated with scheduling, organizing, and operating complex conferences, seminars, and events, including arranging with vendors for services, overseeing the production and distribution of materials, administering logistics, and managing event within budget.

• Compose and draft documents and correspondence for presentations, course handouts, grants, conferences, seminars, and reports; perform substantial editing and fact checking. Create, maintain, modify, and/or ensure accuracy of content in various unit documents, displays, reports, brochures, social media, and/or websites.

• Plan and schedule calendar(s) with limited consultation, resolve calendaring conflicts, and arrange travel in compliance with unit, university, and sponsor policies.

• Create complex reports and spreadsheets which may utilize specialized software and systems.

• Oversee and/or process a variety of complex financial transactions; produce, monitor, and reconcile budget statements; research, identify, and resolve discrepancies. May assist with capital or special equipment requests and/or vendor selection.

• Coordinate and monitor routine maintenance services completion. Plan and coordinate office moves and/or minor renovation projects.

• May lead staff or supervise day-to-day work of student and/or temporary workers, including scheduling, assigning, and prioritizing workloads, setting appropriate deadlines, reviewing work for quality and timeliness, and providing performance review input.
• • Other duties may also be assigned

EDUCATION & EXPERIENCE (REQUIRED):

High school diploma and four years of administrative experience, or combination of education and relevant experience.

KNOWLEDGE, SKILLS AND ABILITIES (REQUIRED):

• Advanced computer skills and demonstrated experience with office software and email applications.
• Demonstrated success in following through and completing projects.
• Excellent organizational skills and attention to detail.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Ability to prioritize, multi-task, and assign work to others.
• Ability to take initiative and ownership of projects.
• Ability to routinely and independently exercise sound judgment in making decisions

PHYSICAL REQUIREMENTS*:

• Constantly perform desk-based computer tasks.

• Frequently sitting.

• Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 10 pounds.

• Rarely twist/bend/stoop/squat, kneel/crawl.
• • Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

WORK STANDARDS

• Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.

• Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.

The expected pay range for this position is $39.20 to $45.56 per hour.

Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.

Additional Information

• Schedule: Full-time
• Job Code: 4098
• Employee Status: Regular
• Grade: F
• Requisition ID: 107691
• Work Arrangement : Hybrid Eligible

Title: Product Support Specialist II

Location: Broomfield United States

time type: Full time

job requisition id: R18352

Job Description:

Acute Care TechnologyAs a Product Support Specialist II, you will handle more complex functional customer inquiries and provide advanced support for specific ZOLL SaaS products. You will manage issues with greater independence, using advanced problem-solving skills and collaborating across CSO teams or other departments when resolving multi-product or user workflow issues. This role includes contributing to the knowledge base and proactively analyzing functional trends to drive improvements in customer satisfaction.

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

The Acute Care Technology ision of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.

Job Type

Remote

Job Summary

As a Product Support Specialist II, you will handle more complex customer inquiries and provide functional support for specific cloud-based ZOLL products assigned to your team. You will work with greater independence, using advanced troubleshooting skills and collaborating across teams when resolving multi-product issues. This role includes contributing to the knowledge base and proactively analyzing product trends to drive improvements in customer satisfaction.

Essential Functions

• Provide advanced troubleshooting for assigned ZOLL products, using analytical skills to identify the root causes of customer issues.

• Handle complex issues independently, escalating only critical or unresolved problems to senior team members as necessary.

• Collaborate with other teams to address issues that span across multiple products, ensuring cross-product support is seamless.

• Contribute to the knowledge base, creating and updating articles with solutions to complex problems, and sharing insights with the team.

• Identify product trends through customer case analysis, proposing preventative support initiatives to reduce recurring issues.

• Take a proactive approach by recognizing potential customer challenges and addressing them before they escalate.

• Cross-train on additional products within the suite, gaining a broader understanding of the ZOLL product ecosystem.

Required/Preferred Education and Experience

• Bachelor's degree in a related field or equivalent experience in product support or technical support roles.

• Typically 2-4 years of technical support or product support experience.

• Demonstrated ability to troubleshoot complex product issues and collaborate across teams.

Knowledge, Skills and Abilities

• Skills: Strong analytical thinking, problem-solving abilities, and effective communication skills.

• Enhanced Product Knowledge: In-depth understanding of the assigned SaaS product's advanced features and integrations.

• Advanced Customer Service: Tailors support solutions to more complex customer needs, ensuring satisfaction and quality service.

• Analytical Problem-Solving: Uses advanced problem-solving skills to identify root causes and propose long-term solutions.

• Proactive Engagement: Identifies potential product issues through case analysis and suggests preventative actions to reduce future problems.

• Cross-Product Collaboration: Effectively collaborates across products and teams, contributing to shared goals and solving multi-product issues.

• Knowledge-Centered Service (KCS): Contributes to the knowledge base by documenting solutions and ensuring they are accessible to other team members.

• Product Trend Analysis: Recognizes product usage patterns and proposes process improvements or enhancements based on recurring issues.

The pay range for this position is $18-$26 / hourly. Final compensation will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and location.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Standing - Occasionally

• Walking - Occasionally

• Sitting - Constantly

• Talking - Occasionally

• Hearing - Occasionally

• Repetitive Motions - Frequently

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients's lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

#LI-REMOTE

#LI-HM1

The hourly pay rate for this position is:

$23.00 to $26.00

Factors which may affect this rate include shift, geography, skills, education, experience, and other qualifications of the successful candidate. 

Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee's primary work location.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

Title: Upmarket Customer Success Manager, Discover

Location: Toronto United States

Job Description:

Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth.

We’re looking for our first Customer Success Manager dedicated to Yotpo Discover—a strategic, hands-on operator who’s excited to help define what great looks like. This is a unique opportunity to join a new product at an early stage and build the Customer Success motion from the ground up. You’ll partner closely with Product and Sales while acting as a trusted advisor to eCommerce brands, helping them understand and improve how they appear across modern, AI-driven discovery experiences.

You’ll own customer relationships end-to-end—from post-onboarding through renewal—while shaping playbooks, success frameworks, and feedback loops that will scale alongside Discover.

About Yotpo Discover

Yotpo Discover helps e-commerce brands understand and improve how they appear across AI-driven discovery experiences, including search, AI answers, and shopping assistants. As discovery expands beyond traditional search, Discover gives SEO/AEO and e-commerce teams clear visibility into performance, gaps, and opportunities.

What You Will Do

• Help design and scale the Discover Customer Success motion, including optimization frameworks, success plans, QBR templates, expansion signals, and early customer playbooks
• Lead SEO + AEO audits using Yotpo Discover, translating AI discovery insights into concrete recommendations and measurable outcomes for customers
• Own post-onboarding customer relationships through renewal, driving retention and expansion in close partnership with Account Managers and Customer Success teams across product lines.
• Partner deeply with Product to shape roadmap direction through structured customer feedback, use cases, and validation sessions
• Lead strategic QBRs and executive-level conversations that align customer goals with Yotpo’s roadmap
• Build strong, multi-threaded relationships across customer organizations—from day-to-day operators to C-suite stakeholders
• Proactively track adoption and performance, identifying risk early and leading resolution strategies when challenges arise

About You:

• 3–5+ years of experience in Customer Success, Account Management, SEO, Growth, or Digital Strategy
• Hands-on SEO background (agency or in-house strongly preferred)
• Comfortable explaining AI search, LLM-driven answers, and modern discovery concepts to non-technical stakeholders
• Builder mentality—thrives in early-stage environments and excited to create structure where none exists
• Strategic advisor with experience managing complex customer relationships and engaging executive audiences
• Analytical and data-driven, using insights to measure performance and demonstrate business impact.
• Exceptional communicator and storyteller with strong presentation skills

If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.

About Yotpo – Canada:

• Company sponsored RRSP matching.
• 100% coverage of additional benefits programme.
• Equity in options.
• Inidualized career development, rewards and recognition.
• Wellness and philanthropic programming and events.
• We are now working in a hybrid capacity.

Yotpo’s employee-centric culture has consistently earned us coveted spots on Built In’s Best Places to Work lists in both NYC and Austin over the years. Directly inspired by employee feedback, we create opportunities to bring our teams together. Yotpo programming includes team events, educational fireside chats, end of year celebrations, affinity groups and partnerships.

Yotpo is for everyone, and we’re committed to anti-racist work. We welcome and employ people regardless of race, color, gender identity, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We are proud to be an equal opportunity employer, a place where your voice is heard and your perspective is encouraged. Come join us and help us build a global company where we’re all proud to belong.

#LI-Hybrid

Title: J.P. Morgan Wealth Management - Investment Professional - Westerville, OH

Location:

• Columbus, OH, United States
• Westerville, OH, United States

Job Schedule: Full-time

Hybrid

Job Description:

Category: Client Operations

JobShift:

At J.P. Morgan Wealth Management, we have an enthusiasm for helping our clients, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to ersity and inclusion.

As a Licensed Investment Professional in J.P. Morgan Wealth Management, you will have the opportunity to demonstrate customer-obsessed behaviors when assisting our internal and external clients with their brokerage accounts, to help them reach their financial goals and dreams. Additionally, you will see first-hand how our capital markets are impacted by local and global events in this fast-moving, dynamic industry.

Job Responsibilities

• Assist clients and prospects with brokerage accounts and uncover investment needs with a focus on delivering an exceptional client experience over the telephone
• Discuss Inidual Retirement Accounts, such as Traditional and Roth IRAs
• Create business efficiency by focusing on answering calls quickly, identifying client needs, initiating trades in the capital markets, and completing service-oriented transactions
• Document all client interactions and meeting all regulatory requirements around these activities

Required qualifications, capabilities, and skills

• Strong compliance record in prior position(s) and ability to hold a registration in all 50 states
• Ability to create and foster strong partnerships with business partners, working independently as well as in a team environment
• Capacity to manage multiple priorities in a fast-paced environment and be adaptive to change
• Ability to diagnose and resolve client inquiries and requests as well as identify opportunities to deepen client relationships

Preferred qualifications, capabilities, and skills

• Bachelor's degree preferred or equivalent experience
• 2 years of relevant financial services or brokerage experience
• Flexibility, self-motivation, coachability, and passionate for helping people
• Excellent communication and customer service skills, ability to display a high level of professionalism, and ability to adapt conversations to meet the needs of a erse client base

Additional information

• Must be able to work onsite Monday through Friday from 8:30am - 5:00pm during training and/or licensing. Following training, transition to a hybrid environment, where team members work in the office three days a week and work remote two days.
• Department is open the following hours: Monday-Friday 7 AM - 8 PM EST, Saturday 8 AM - 5 PM EST. The working hours for this role will be assigned and may fall into any of the department operating hours. Candidate may be required to work non-standard schedule (example: four 10 hour days vs. five 8 hour days)

Title: IT Support Analyst

Location:

Phoenix, AZ

Hybrid

Full time

Job Description:

The Asahi Kasei Group operates with a commitment of creating for tomorrow.  Our business sectors, Material, Homes, and Health Care, contribute to the development of society by anticipating the changing needs of those around the world. We look for candidates that offer a fresh perspective and a variety of skills to help us achieve our commitment.

We are currently seeking applications to fill the following job opening:

Asahi Kasei America, Inc.

We are seeking an IT Support Analyst to manage the installation, modification, and repair of hardware and software systems. This role also involves providing technical assistance and training to ensure efficient computer operation, enabling end users to perform their business tasks effectively. This position covers Level 1 and Level 2 support and requires strong customer service skills as you will interact with users at all levels of the organization. You will be responsible for receiving, prioritizing, documenting, and actively resolving incidents and requests reported by users, internal IT colleagues, or system alerts, in addition to local project work.

Our International IT team, part of Asahi Kasei America, supports over 100 companies owned by Asahi Kasei. If you enjoy face-to-face interaction with internal users and thrive in an environment dedicated to providing global IT solutions, we encourage you to apply!

Primary Location: Brewer Companies, Phoenix, AZ

Additional Locations: You may also support other locations with a small number of users without dedicated IT support. Details will be discussed with your manager, and assignments may vary based on business needs.

Work Schedule: Hybrid work is available after 3 months of on-site training, with a requirement to be on-site at least 2 days per week. You may be required to visit additional days based on the needs of the business.

Benefits

• Competitive compensation with bonuses
• Great health benefits
• Paid time off
• Paid company holidays
• Strong company match to 401(k) contributions
• Tuition reimbursement program
• Paid parental leave

RESPONSIBILITIES AND DUTIES

ServiceDesk

• Prioritize and manage incoming incidents, requests, problems, and tasks, providing realistic timelines to requestors
• Analyze, monitor, and resolve incidents, requests, problems, and tasks
• Escalate issues to appropriate global groups or external vendors/customers as needed
• Document all steps and resolutions in the ServiceNow ticketing system
• Follow up with requestors to confirm resolution
• Adhere to all standard operating procedures and policies
• Create and update documentation for IT procedures, incidents, and requests
• Maintain ongoing communication and follow-up with end users and IT team members on managed tickets
• Perform root cause analysis to prevent future issues
• Install system images on laptops and desktops
• Ensure thorough documentation of assets and tickets
• Coordinate and manage IT projects as assigned by your manager

Global work

• Collaborate globally to establish standards and complete projects

Business liaison

• Identify and implement improvements in IT-related areas to enhance business efficiency
• Prepare site notices, user guides, and training materials following communication standards

Budget

• Work with IT and company finance to maintain budgets and purchasing processes

Remote Support

• Provide support to remote locations as assigned

Travel

• Occasional overnight travel up to 5-10%
• Travel for project work on a volunteer basis
• Participate in in-person IT support meetings with the North American team (up to 2 times per year for 2-4 days)

QUALIFICATIONS / REQUIREMENTS

Technical competencies

• Working knowledge of supporting Microsoft office (Outlook, Excel, Word, Skype Teams and SharePoint), Intune or mobile device management systems
• Service Now or other ticketing system experience required
• Basic problem-solving, analytical and logical approaching skills

Non-technical competencies

• Ability to work under stress & urgency
• Self-organized mindset
• Good communication & empathy towards users
• Team spirit and good multicultural interpersonal skills
• Self-reliance, adaptability, and availability

Education /Experience:

• Associate's degree or 2+ years of relevant work experience, or an equivalent combination of education and experience
• On-site/off-site IT support
• Active Directory experience
• Office 365 administration
• PC imaging
• Experience with ServiceNow or other ticketing systems

Location Information:

• You will primarily support your main location (80%+ of the time) and occasionally visit other companies in the Phoenix area that may lack dedicated IT support. You will also cover additional locations during the IT support person's PTO. Flexibility to assist where needed as part of a global IT team is essential.

Here are the local companies you will likely visit on an as-needed basis:

• Austin Companies
• Brewer Companies - Primary location, Phoenix, AZ
• DSI
• Erickson Companies
• Focus Companies

#Hybrid

As an equal opportunity employer, Asahi Kasei believes a erse workforce will provide us with the ability to continuously support the changes in the economy, society, and environment.

Engagement Ambassador

Location: United States

Job Description:

Job Description

Residency Requirements: TEXAS

This remote Engagement Ambassador position is Title 1 funded position is responsible for supporting student engagement through regular student conferences/meetings, parent contact, and coaching to address both academic and social-emotional needs. The position will have an assigned caseload of students with the purpose of removing barriers to academic success.

K12, a Stride Company, believes in Education for ANY ONE. We provide families an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace.

This position offers a base salary of $48,000.

Passionate Educators are needed at the Stride K12 partner school, Texas Virtual Academy of Hallsville (TVAH). We want you to be a part of our talented team!

The mission of Texas Virtual Academy of Hallsville (TVAH) is to provide an exemplary inidualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community. Join us!

This is a full-time REMOTE position. Ability to work independently, typically 40+ hours per week is required. Ability to maintain a professional home office without distraction during workday, typically 9-5 (or 8-4) or as defined by the school.

ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential duties.

• Oversee a caseload of students assigned as their main point of contact with the school;
• Serve as a liaison between students, Learning Coaches and teachers and/or administration;
• Contact late starting or missing students by phone and work to quickly ensure a Strong Start at the school;
• Monitor academic progress and activity of students on their caseload;
• Initiate meaningful, recurring contact by phone with students and their Learning Coach;
• Initiate larger student support interventions when a student begins showing signs of academic decline as determined by course grades, log-ins, course activity and missing assignments;
• Arrange support conferences as needed to address performance concerns;
• Assist students in creating plans to get back on track;
• Provide outreach, training, and support to families who respond to Students First Check In surveys;
• Increase professional knowledge and skills by attending required staff meetings; participating in school and K12 sponsored Professional Development, and seeking other professional learning opportunities.
• Participate in State testing as required

Supervisory Responsibilities: This position has no formal supervisory responsibilities.

MINIMUM REQUIRED QUALIFICATIONS:

• Three (3) years of experience in education
• Understanding of Title 1 programming
• Strong written and verbal communication skills
• Excellent problem-solving skills
• Organizations skills, multi-tasking abilities
• Customer service focus
• Adaptable and comfortable in a fast-paced work environment
• Experience coordinating academically oriented clubs and extra-curricular activities
• Familiarity with the online learning experience
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); Web proficiency
• Ability to travel 20% of the time
• Ability to clear required background check

DESIRED QUALIFICATIONS:

• Some college
• Experience supporting adults and children in learning and the use of technology
• An ability to learn new technology tools quickly (e.g. database and web-based tools)

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.

• This position is virtual.

Job Type

Regular

The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting [email protected].

Equal Opportunity Employer/Protected Veterans/Iniduals with Disabilities

Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Title: Principal People Business Partner GTM - Remote, East Coast Only

Location: United States - East Coast

Job Description:

About Us

Qualio is a unified quality and compliance management platform that helps regulated organizations get products to market faster with reduced risk. Trusted by biopharma, medtech, and diagnostics companies worldwide, Qualio eliminates fragmented systems that create audit delays and compliance blind spots. Our platform enables audit readiness in weeks through multi-standard automated gap analysis and evidence reuse across ISO and FDA requirements. Qualio is ISO 27001, ISO 9001, and ISO 27701 certified, reflecting our commitment to security, quality, and privacy.

The Qualio team is all-remote, and currently distributed across North America, Europe and Australia.

What’s the opportunity?

We're seeking an exceptional Principal People Business Partner to drive strategic people initiatives across our global GTM (Sales, Customer Success, Marketing) organization. As a senior IC leader, you'll combine thoughtful program management, international HR expertise, and AI-forward thinking to create meaningful impact across the company.

As part of a collaborative five-person team, you'll partner directly with our VP of People Operations in this high-visibility role. Primarily supporting our global GTM (Sales, Customer Success, Marketing) organization, this position offers the unique opportunity to apply your specialized knowledge of US and international labor law across our global operations.

What will I be doing?

Core Responsibilities:

1. GTM Org Design & Workforce Planning -  Act as a strategic consultant to Sales and Customer Success leadership on organizational structure, span of control, role architecture, and headcount planning. Translate business goals into scalable org designs that support pipeline growth, retention targets, and geographic expansion. You will design the plans and propose to the leadership team
2. Compensation Strategy & Plan Design -  Lead the design and evolution of sales compensation plans, CS incentive structures, and variable pay programs. Partner with Finance and Revenue leadership to build plans that motivate the right behaviors, align to company economics, and remain competitive in the market. 
3. Strategic Program & Project Management - Guide [design and execute on] end-to-end delivery of people initiatives across the GTM employee lifecycle, from onboarding and ramp programs to performance calibration and leadership development. Manage budgets, timelines, and cross-functional stakeholders while documenting learnings and fostering continuous improvement.
4. Global GTM Partnership - Serve as a trusted advisor to Sales and Customer Success leaders across multiple regions, thoughtfully navigating cultural nuances and country-specific employment laws to support organizational health, performance, and retention.
5. Employee Relations & Culture - Support employee relations matters across our international GTM team with cultural sensitivity and sound judgment. Bring knowledge of global ER practices, including the nuances of managing performance in quota-carrying roles.
6. AI-Enhanced People Operations - Champion the use of AI tools to elevate HR effectiveness, from predictive attrition modeling and sales talent analytics to automated insights and program optimization.

What skills do I need?

• 10+ years of progressive HR/People experience, with the majority spent deeply embedded in GTM organizations (Sales, Customer Success, Marketing) at high-growth B2B SaaS companies.
• Demonstrated expertise in Sales and Customer Success compensation design - including quota-setting methodologies, OTE benchmarking, accelerator structures, and CS success-based incentives. You've owned or co-owned comp plan design, not just administered plans others built.
• Proven ability to evolve org structures for GTM teams: You understand how AE, SDR, CSM, and RevOps teams are built, how they interact, and how structure drives outcomes.
• Strong program/project management capabilities: Budget ownership, stakeholder management beyond your organization, consistent delivery, and structured learning documentation.
• International HR expertise and cultural agility: Experience navigating employment practices and cultural differences across multiple countries (US and International required; Ireland a plus)
• AI-forward mindset: Active user of AI tools for workforce analytics, predictive modeling, process automation, and program enhancement - with clear examples of how you've applied these in practice.
• Experience with HR analytics and compensation platforms (e.g., Salesforce, Mercer, Xactly, or similar).
• SHRM-CP, GPHR, or equivalent certification preferred.
• Life sciences or regulated industry experience is a plus but not required.

What should my approach be?

• Blend data-driven insights with human judgment and empathy
• Take ownership of outcomes while building collaborative partnerships across all levels
• Embrace ambiguity and adapt quickly in a dynamic startup environment
• Stay intellectually curious about emerging HR practices, technology, and cultural contexts
• Communicate with clarity and cultural sensitivity across global teams

Benefits 

• 100% remote
• Competitive salary
• Matching 401k
• Medical, Dental, and Vision Benefits
• Dependent & Health FSA, Short/Long Term Disability, Basic & Voluntary Life Insurance
• Unlimited PTO policy
• Company allowance for home office supplies
• 12 weeks paid parental leave
• Opportunity to make a difference through helping life-saving products get to market

A note to candidates:

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. We are committed to building a erse and inclusive company and we are most interested in finding the BEST candidate for the job. That candidate may be one who comes from a less traditional background, and that’s okay. We would strongly encourage you to apply, even if you don't believe you meet every one of the qualifications described.

Title: Junior IT Support Engineer (London based)

Location: London, United Kingdom

Hybrid

Job Description:

Realize your potential by joining the leading performance-driven advertising company! 

We are seeking a highly motivated and customer-focused Junior IT support engineer to join our growing IT Support team. This is an entry-level position ideal for someone starting their career, providing 1st line technical support and ensuring our employees have the best possible experience using our technology. The ideal candidate must be adept at troubleshooting issues across both Windows and macOS environments.

To thrive in this role, you’ll need:

• Experience: 0-2 years of experience in a technical or customer service environment (internships or personal project experience considered).
• Operating Systems (Critical): Demonstrable ability to troubleshoot, install, and support issues specific to Microsoft Windows (10/11) and Apple macOS.
• Technical Aptitude: Foundational knowledge of computer hardware, software, mobile devices, and basic networking concepts (TCP/IP, DNS, DHCP).
• Customer Service: Exceptional verbal and written communication skills with a patient, professional, and friendly approach to dealing with users of varying technical abilities.
• Problem-Solving: A logical and analytical approach to diagnosing problems and finding effective solutions quickly.

Bonus points if you have:

• Familiarity with a ticketing system (e.g., Jira).
• Experience with remote support tools (e.g., TeamViewer).
• Basic experience managing user accounts in Active Directory.
• Understanding of IT security principles, including phishing awareness and password hygiene.

How you’ll make an impact:

• Incident Management: Respond to, log, prioritize, and resolve support requests (tickets, emails, Chat) promptly and courteously, ensuring resolution times meet agreed-upon Service Level Agreements (SLAs).
• Multi-Platform Support (Mandatory): Provide technical support for employee devices, including setup, configuration, and troubleshooting of both Windows 10/11 laptops/desktops and
• Apple macOS hardware (MacBooks Pro/Air).
• User & Account Administration: Perform routine administration tasks, including password resets, onboarding, termination, and access management within Active Directory, and other key business systems.
• Software Troubleshooting: Install, configure, and troubleshoot standard business applications, including the Microsoft 365 suite (Outlook, Word) Google Workspace (Sheets, Slides, Docs, Meet) and other proprietary or cloud-based software.
• Hardware Diagnostics: Diagnose and resolve basic hardware issues related to laptops, monitors, printers, and peripheral devices (e.g., docking stations, webcams).
• Documentation & Knowledge Base: Accurately document all incidents, troubleshooting steps, and resolutions in the ticketing system to maintain a comprehensive knowledge base for the team and future self-service options.
• Escalation: Timely and clearly escalate complex or unresolved issues to the team or to 2nd Line Support or relevant specialized teams, ensuring detailed notes are provided.

Why Taboola?

If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:

• Adam Singolda, Taboola Founder and CEO says; “You can copy anything from another business but you can’t copy a company’s culture.
• Well-being: With an office culture that’s international, social and supportive, Taboola offers very generous benefits including 25 days holiday, excellent health insurance, some flexible working, free breakfast and lunch every day, stock options and Perkbox to name just a few.
• Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
• Work with some of the biggest names: Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda.

Ready to realize your potential?

Taboola is an equal opportunity employer and we value ersity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.

About Taboola:

Title: Network Carrier Coordinator I

Location: New Albany United States

Job Description:

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

Job Description :

We are immediately hiring a Network Carrier Coordinator in New Albany, OH for our Supply Chain Solutions ision. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.

• Pay Type: Exempt / Salary paid Twice Per Month

• Hourly Pay: $18.00 based on experience.

• Schedule: Remote- Monday-Friday 8:00 a.m. - 4:30 p.m.

When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation's biggest brands. We make sure you are also getting the erse experience, advancement opportunities, all from an industry-leading Fortune 500 company.

Here are a few of the many benefits when working with us:

• Medical, Dental, Vision Benefits start at 30 Days

• 401 (K) Savings Plan with a company match

• Discounted employee stock purchase options

• Quality employee discounts that actually save you money on tools, cars, appliances, travel and more

• All major holidays paid and Paid time off within your first year

• Up to 12 weeks paid maternity leave

Summary

The Network Carrier Coordinator will manage 4th party relationships with Network Carriers to ensure SOP compliance, delivery performance, properly timed billing, and overall customer satisfaction.

Essential Functions

• Print delivery tickets for inbound trucks and fax them to Network Carriers

• Research and update orders on Restoration Hardware's "Ready to be Scheduled" (RTBS) report; work with Network Carriers to get orders scheduled

• Process Return Authorizations (RAs), RA Clarifications, Pending RAs, Not in iDirect RAs, etc. for all locations

• Manage the Open RA report (monthly)

• Research orders on the "Over 50" report (orders that have a delivery date 50 days old) either by obtaining a POD from the Network Carrier or conducting a follow up survey with the customer to confirm delivery; update system so we can invoice the client

• Respond to pending invoice questions from the Network Carrier Invoicing Team

• Validate and update complete dates in iDirect for orders that have a scheduled date

• Assist Operations Supervisor with building return trucks

• Serve as backup for Operations Supervisor's phone and email

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Operations background (Logistics and/or Transportation)

• Meets corporate competency model requirements

• Organization skills

• Ability to understand and follow work procedures

• Communication skills (verbal and written)

• Ability to build professional relationships

• Practical Learning skills

Qualifications

• Bachelor's degree preferred

• One (1) year or more years related experience required

Apply Here With Ryder Today

We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day!

https://RyderCareers.video/Ryder-Warehouse

Click here to see all Opportunities at Ryder: https://ryder.com/careers

EEO/AA/Female/Minority/Disabled/Veteran

#LI-AG #FB #INDexempt

Job Category: Supply Chain

Compensation Information :

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type :

Hourly

Minimum Pay Range:

18.00

Maximum Pay Range:

18.00

Benefits Information:

For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified inidual with disability.

Important Note :

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [email protected] or 800-793-3754.

Current Employees :

If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

#wd

Title: Strategic Sales Manager - Sustainability Solutions

Location:

• Dallas, Texas
• Chicago, Illinois
• Nashville, Tennessee
• Denver, Colorado
• Atlanta, Georgia
• Seattle, Washington
• Philadelphia, Pennsylvania
• San Diego, California

Full time

Work Flexibility: Remote

Job Description:

We are looking for 3 Strategic Sales Managers for Sustainability Solutions

Department: Customer Solutions - we're allies for growth working through coordination, driving innovation and creating lasting value.

Brief Description of role:

The Strategic Sales Manager leads GPO and IDN contract strategy, setting pricing to drive sales, boost profits and protect market share. As a key link between Customer Solutions and the business, they align cross-functional teams - sales, marketing, finance - to deliver on strategic goals and ensure a unified customer experience.

What we want in a candidate:

• Enterprise thinker that shapes and leads holistic business growth strategies.
• Intentional collaborator that quickly builds trusted relationships with key partners.
• Trusted advisor that uses data to align customer needs with program value.
• Relationship builder that positively contributes to a best-in-class strategic sales team culture.
• Lead with insights, simplify the buying journey, protect pricing, and unlock growth.

Reasons why someone would want this role:

• High-impact team focused on strategic negotiations, data insights, and solving complex challenges.
• Build skills and broaden your network by collaborating across teams like Sales, Marketing, Legal, and Finance.
• Lead strategic initiatives that shape pricing and contract strategies to drive long-term business growth.
• Work directly with enterprise customers to tailor solutions and stay ahead of evolving healthcare trends.
• Develop expertise in pricing, finance, and negotiation to position yourself as a leader and drive value.

Education

• Bachelor's degree required.
• MBA or advanced degree preferred.

Qualifications & Experience

• 8+ years related sales and/or marketing experience required.
• Medical marketing and/or related field sales/GPO and IDN sales management preferred.
• Proven ability to develop strategies that complement and contribute to overall business objectives.
• Demonstrated ability to develop both internal and external long-term customer relationships.
• Excellent communication skills.
• Excellent interpersonal skills inclusive of the ability to work with erse groups.
• Demonstrated excellence in presentation creation and delivery skills.
• Proven ability to analyze sales data from a variety of sources.

Compensation

• $167,100 - $306,350 salary plus bonus eligible + benefits. Inidual pay is based on skills, experience, and other relevant factors.

The ision - Stryker Sustainability Solutions:

Reprocessing and remanufacturing are some of the most impactful sustainability initiatives in use at hospitals. Our mission is to be the leading provider of sustainability solutions in the global healthcare market. Join us as we strive to 'green' healthcare!

Travel Percentage: 50%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to iniduals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Title: Chronic Care Specialty Sales Representative - Fresno, CA

Location:

• USA - California - Fresno
• USA - California - Visalia

Hybrid

Full time

Job Description:

Job Description

As a Chronic Care Specialty Sales Representative, you will drive meaningful patient impact by leveraging our scientific expertise and serving as the primary contact for customers within your assigned territory. As a key member of the local Customer Team, you will collaborate closely with Account Executives, Integrated Delivery Systems leaders, and other field colleagues to deliver seamless, patient-focused solutions.

Territory Assignment:

• This is a field-based sales role responsible for covering the Fresno, CA territory, which includes but may not be limited to

Fresno, Visalia, and Clovis, CA.

• Travel (%) depends on the needs of the territory and where the selected candidate resides, and overnight travel may be required about 25% of the time to support client meetings and ensure comprehensive territory coverage.

Position Overview:

In this role, you will develop and manage relationships with a erse range of specialty health care customers including cardiologists and other approved specialty physicians, physician assistants, nurse practitioners, nurses, pharmacists, and office managers. You will regularly engage with various health care settings such as physicians' offices, integrated delivery systems, pharmacies, and hospital clinics to effectively execute your responsibilities.

Key Responsibilities:

• Develop and execute a territory-level business plan in alignment with company policies, standards, and ethics.

• Maintain current product knowledge and certifications for the company's portfolio.

• Conduct balanced and compliant product sales discussions with health care providers and business professionals to align customer needs with company products according to product labeling.

• Provide management with regular updates on customer needs, marketplace dynamics, and progress toward quality goals.

• Be knowledgeable on headquarter approved information regarding approved company products, disease, and marketplace

• Monitor business performance against objectives using company tools to support effective planning and sales impact.

Qualifications:

This position's band level will be evaluated based on candidate's qualifications.

Minimum Requirements:

• S1 Level: Bachelor's degree (BA/BS), or High school diploma or equivalent with 0-3 years of relevant work experience, which may include professional sales, marketing, military service, or roles within healthcare or scientific fields such as pharmaceuticals, biotechnology, or medical devices.

• S2 Level: Bachelor's degree (BA/BS), or High school diploma or equivalent with 3+ years Sales experience or a minimum of high school diploma with at least 6 years of relevant work experience which may include professional sales, marketing, military service, or roles within healthcare or scientific fields such as pharmaceuticals, biotechnology, or medical devices.

• Able to analyze complex data and leverage insights to develop strategic sales plans.

• Comfortable using digital tools and platforms to engage with healthcare professionals.

• Flexible and adaptable to changing market conditions and customer expectations.

• Proven track record of success in both educational and professional environments, demonstrating strong interpersonal, analytical, and communication skills.

• Works well both independently, with excellent organizational and time management skills, and collaboratively within team-oriented settings.

• Valid driver's license.

• Demonstrate strong ability at building and maintaining customer relationships by understanding and addressing their needs effectively.

• Reside in the territory or within 25 miles of the workload center for designated metro territories, or within 75 miles for non‑metro territories; if outside these distances, candidates must be willing to relocate at their own expense.

Preferred Experience and Skills:

• Background in sales, account management, consultative roles, or customer service.

• Experience analyzing metrics to evaluate progress toward goals.

• Minimum of 3 years of relevant sales experience.

• Cardiovascular sales experience with established relationships with cardiologists and endocrinologists.

• Experience launching products and succeeding in competitive markets.

• Ability to simplify complex information and convey technical details clearly.

• Proficient in using advanced analytics to generate customer insights and drive sales.

• Comfortable leveraging multi-channel tools and technology to expand sales reach and impact.

• Demonstrates a proactive learning approach and an agile growth mindset.

The salary range for this role is:

S1: $79,200.00 - $124,700.00

S2: $106,200.00 - $167,200.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

CCSales2025

Required Skills:

Account Management, Customer Needs Assessments, Customer Relationship Management (CRM), Health Economics, Interpersonal Relationships, Lead Generation, Market Analysis, Product Knowledge, Sales Forecasting, Sales Metrics, Sales Pipeline Management, Sales Reporting, Sales Strategy Development, Sales Training, Self Motivation

Preferred Skills:

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and iniduals with disabilities. For more information about personal rights under the U.S. Equal Employment Opportunity laws, visit:

We are proud to be a company that embraces the value of bringing together, talented, and committed people with erse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with erse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as "remote".

The salary range for this role is

$79,200.00 - $124,700.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

25%

Flexible Work Arrangements:

Remote

Shift:

Not Indicated

Valid Driving License:

Yes

Hazardous Material(s):

n/a

Team Lead, Insurance Sales

Location

Austin, Texas, Atlanta, Georgia, Buffalo, New York, Las Vegas, Nevada, Phoenix, Arizona, Raleigh, North Carolina

Employment Type Full-time

Location Type Remote

Department Insurance

Overview

You could lead a team anywhere. Why us?

• Join a pre-IPO startup with capital, traction, and runway ($240M funded | 60X revenue growth in 5 years | $2T market size).

• Work with a high-caliber team from companies like McKinsey, Amazon, BCG, and Nvidia.

• Disrupt a massive market and help us scale to a $10B business in the next few years.

• Be immersed in a talent-dense environment that prioritizes first-principles thinking and rapid career acceleration.

About the Opportunity:

We are looking for a Sales Team Lead who is energized by the challenge of scaling a high-performance sales organization. Reporting to the Director, Contact Center Operations, you will be a player-coach responsible for the success of a team of Insurance Sales Agents.

At Jerry, we don’t just sell insurance; we simplify the most complex and expensive aspects of car ownership. As a Team Lead, you will ensure your team provides a tailored, seamless experience for our 5M+ customers. You will be the bridge between front-line execution and operational strategy, coaching your team to hit aggressive targets while partnering with Product and Engineering to build the future of the Jerry super app.

How You Will Make an Impact:

• Performance Coaching: Build a culture of excellence by conducting call audits, tracking key metrics, and providing rigorous monthly coaching for talent development.

• Team Leadership: Manage the daily operations of your squad, including scheduling, performance reviews, and onboarding new high-caliber hires.

• Operational Excellence: Provide direct feedback to Product Managers and Engineering to enhance our internal SOPs, GenAI tools, and the Jerry app experience.

• Direct Customer Engagement: Lead by example by hopping on the front lines, simplifying jargon, preparing quotes, and binding policies to stay sharp on the customer experience.

• Growth Strategy: Collaborate across insurance operations to identify gaps in coverage and find ways to increase new business policy sales and customer retention.

Who You Are:

• A Proven Leader: You have experience coaching, mentoring, or leading sales teams in a high-velocity environment.

• A "First Principles" Thinker: You don't just follow a script; you understand the "why" and can identify gaps to build better processes.

• Results-Oriented: You live for the metrics. You enjoy the challenge of hitting KPIs and holding your team accountable to a high bar of performance.

• An Expert Communicator: You can explain complex insurance concepts with ease and maintain a professional, empathetic attitude under pressure.

• Adaptable: You thrive in the ambiguity of a fast-growing startup and are comfortable moving between high-level strategy and hands-on execution.

• Customer-obsessed: You genuinely care about making the purchasing process less painful for customers and champion a customer-first culture where every interaction builds trust.

Compensation & Benefits:

• Pay: $100,000 - $150,000+ per year (including commission)

• Workplace: Remote (we will provide you with equipment)

• Benefits: Insurance (health, vision, dental), paid time off, paid parental leave, 401K with employer matching, etc.

Minimum Requirements:

• 3+ years of experience in personal lines insurance sales or a high-volume contact center environment.

• Demonstrated experience in a leadership or "player-coach" capacity (Team Lead, Senior Rep, or Manager).

• Active Property & Casualty (P&C) license is required (or willingness to obtain one quickly).

• Strong technical aptitude and comfort with CRM tools and omni-channel communication platforms.

While we appreciate your interest and application, only applicants under consideration will be contacted.

Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry.ai is committed to providing reasonable accommodations for iniduals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at [email protected]

The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants.

We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits.

About Jerry.ai:

Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. 

Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.

We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. 

Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.

Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

Title: Territory Account Executive

, SMB - Red Bank, NJ

Location: Red Bank United States

Job Description:

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

As a Territory Sales Account Executive, you will be part of a team that is transforming the way restaurants operate. Using a consultative approach, you will prospect, build relationships, and sign up new restaurateurs in your local area. By understanding their unique needs, you will develop a customized solution that helps their business thrive. We need your passion and expertise to help us build the Toast brand in your geographic territory.

This is a field sales opportunity based out of a personal home office. You must live local to your territory or be willing to relocate to the area.

About this roll*: (Responsibilities)

• Generate list of prospective restaurants and manage the entire sales cycle from initial call to close
• Conduct demos and develop a solution that best meets the prospect's needs
• Partner with teams across the business to ensure that expectations set during the sales process are met in delivery
• Leverage Salesforce (our CRM) to manage all sales activities
• Understand the competitive landscape and determine how to best position Toast in the market

Do you have the right ingredients*? (Requirements)

• 1+ years of experience in a sourcing or closing sales role, restaurant operations, or a relatable field and industry
• Since this is a field position, you must have reliable transportation (will reimburse for mileage)
• Strong communication, organizational and presentation skills with the ability to sell and negotiate at all decision-making levels
• Proven track record of success in meeting and exceeding goals
• Ability to work in a fast-paced, entrepreneurial and team environment
• Self-motivated, creative, and flexible
• General technical proficiency with software

Special Sauce* (Nice to Haves)

• Experience with Salesforce CRM
• Sandler Sales Training

AI at Toast

At Toast we're Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture.

Our Spread* of Total Rewards

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

• Bread puns encouraged but not required

The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role consists of a base salary, commission, benefits, and equity (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location.

Total Targeted Cash

$129,000-$206,000 USD

The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role consists of a base salary, commission, benefits, and equity (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location.

Total Targeted Cash

$129,000-$206,000 USD

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people.

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most erse, and we embrace that ersity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing inidual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected] roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Software Engineer II (Full Stack, Backend-Leaning)

Employment Type: Full-Time

Locations:

• Palo Alto, California
• Boston, Massachusetts
• Chicago, Illinois
• Houston, Texas
• New York, New York
• Orlando, Florida
• Toronto, Ontario

Compensation: $100,000–$185,000 + Equity

Jerry takes a market-based approach to compensation, which means pay may vary depending on your location. Compensation may vary considerably depending on level, job-related knowledge, skills, and experience. Final salary will be based on a number of factors including, level, relevant prior experience, skills, and expertise. This range is only inclusive of cash compensation, not benefits or equity.

• For primary locations SF/NY: $125,000-$185,000

• For all locations in the United States: $100,000-185,000

We offer a comprehensive benefits package to full-time employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) (in the U.S.) or RRSP (in Canada) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, consulting, or freelance roles may not be eligible for certain benefits.

OverviewApplication

Hi! We’re Jerry.ai. We’re building the first AI-powered AllCar™ super app to make car ownership affordable, seamless, and even magical. From insurance to repairs to road safety, we’re connecting the entire car ownership experience into one mobile-first platform. Our revenue has grown 60x in the last 5 years, we’re profitable, and our goal is to scale from 5M → 50M users next.

We’re looking for a Software Engineer II to join our Core Marketplace Automation Team, building automation systems that let our users self-serve, stay insured, and get the smoothest experience possible. This is a rare opportunity to work on software that directly impacts millions of users, automate complex business processes, and shape the future of insurance tech.

Why you’ll love working here

• Real world impact: Your code touches millions of end users every day. Our automation systems already handle complex tasks like document uploads/verification, policy changes, payment, cancellations, and renewals — now we need to make them faster, smarter, and more seamless.

• Meaningful work: Build tools that automate hundreds of human agent hours and scale our business efficiently. You’ll tackle different types of challenges every day, learning both the technical and business sides of our core products.

• Zero bureaucracy: Have an idea? Pitch it, implement it, and see it live in days. No red tape, no slow-moving processes.

• Brilliant + supportive teammates: Work with talented and kind engineers, product managers, and data scientists. Be in an environment that encourages challenging the status quo, innovation, collaboration, and helping each other succeed.

• Flexibility: Work on projects that excite you. Explore new technologies, like AI/LLM tools, early — without bureaucracy slowing you down. Remote-friendly and flexible work arrangements allowing you to balance life and work, even internationally.

• Growth + learning: Engineers at Jerry get to take a ton of ownership, swim outside their lanes, level up quickly, and mentor others. Everyone is passionate, involved, and cares intensely about their work and their teammates.

What you’ll do

• Build automation systems that handle complex insurance servicing tasks end-to-end (policy endorsements, cancellations, document uploads, reinstatements) or reduce policy cancellations, improve renewals, and ensure users always have the best coverage.

• Fast sprint cycles: ship new automations in 1–2 weeks on average.

• Compose backend business logic that drives automation while respecting complex insurance carrier rules.

• Design backend pipelines that sync customer policy data, deliver timely alerts, and power seamless re-shopping experiences.

• Optimize and scale our internal tools (think: in-house DocuSign for servicing) to reduce agent intervention to nearly zero.

• Collaborate closely with product, data, and engineering ops to anticipate churn and improve customer retention.

• Work asynchronously across time zones, with minimal meetings but strong collaboration through Asana and Slack.

• Continuously improve our backend systems, APIs, and microservice architecture.

What we’re looking for

• Experience: At least 2 years full stack engineering experience building production-grade software, ideally prior experience building large scale distributed systems for a fast-growing consumer-facing software.

• Tech stack: Strong foundations in data structures, algorithms, and systems design matter more than having previous experience with specific languages or frameworks.

• Problem solver: You enjoy tackling ambiguous problems, breaking them down into actionable code, and iterating quickly.

• Ownership: You take responsibility for end-to-end outcomes and continuously improve the systems you build.

• Collaboration: Comfortable working asynchronously across teams and time zones, with excellent communication skills.

• Curiosity + adaptability: You love learning, exploring new tools, and stepping outside your comfort zone to understand the bigger picture.

Our stack

• Frontend & backend: TypeScript, Nest.js, Next.js, React, React Native, Expo

• API: GraphQL

• Data: Postgres, DynamoDB, Clickhouse, Redis

• Infrastructure: AWS, microservices, containerized services on ECS/EKS, asynchronous processing on Lambda

Why Jerry?

This isn’t just another coding job — you’ll be solving real-world problems at scale, helping millions of people manage their most expensive (or at least second most expensive) asset more effortlessly. You’ll work in a flexible, fast-moving, and highly collaborative culture, where innovation is encouraged, your voice is heard, and the impact of your work is immediate. You’ll tackle meaningful challenges, learn constantly, and grow alongside extremely talented engineers.

If this sounds like your kind of place, we want to meet you!

While we appreciate your interest and application, only applicants under consideration will be contacted.

Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry.ai is committed to providing reasonable accommodations for iniduals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at [email protected]

The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants.

We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits.

About Jerry.ai:

Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. 

Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.

We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. 

Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.

Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

Title: Administrative Assistant (Remote)

Location: United States, Remote

Full-time/Regular

Job Description:

Company Overview

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate iniduals dedicated to being a vital partner for health solutions in the public sector.

Job Summary and Responsibilities

Job Summary

Acentra Health is seeking an Administrative Assistant to join our growing team and provide essential support that keeps daily operations running smoothly. In this key role, you will manage scheduling and calendars, support communication and workflow, and ensure administrative processes are executed efficiently.

The purpose of this position is to provide administrative support to an inidual, team, department, or functional group, ensuring efficient daily operations and contributing to overall organizational success. This is a full-time remote role working from your home office, and we provide all essential technology and equipment, including a company-issued laptop. Work Hours**:** Monday through Friday, 8:00 AM to 5:00 PM CST; must be able to work Central Time Zone hours as required for this role.

Job Responsibilities

• Collect, review, and analyze data to prepare accurate reports, spreadsheets, charts, and presentation materials.

• Utilize Microsoft Word, Excel, PowerPoint, and other software tools to support daily administrative and reporting needs.

• Prepare, proofread, and distribute reports, correspondence, and internal communications.

• Maintain organized filing systems, databases, and record archives to ensure accuracy, accessibility, and confidentiality.

• Screen incoming calls, respond to routine inquiries, and route calls to the appropriate iniduals as needed.

• Coordinate and schedule meetings, appointments, travel arrangements, and team events with strong attention to detail and efficiency.

• Support general administrative functions, including processing expense reports, managing office supply inventory, and handling invoices or purchase orders.

• Maintain compliance with established workflows, regulatory requirements, and best-practice standards.

• Read, understand, and comply with all corporate policies and procedures, including HIPAA Privacy and Security regulations.

Qualifications

Required Qualifications, Knowledge, and Experience

• High school diploma required, along with at least 1–3+ years of relevant administrative, clerical, or office support experience.
• Strong written and verbal communication skills, with the ability to interact professionally at all levels of the organization.
• Excellent organizational and time-management abilities, with proven skill in prioritizing tasks and meeting deadlines.
• High level of accuracy and attention to detail, ensuring quality in documentation, scheduling, and data entry.
• Demonstrated ability to exercise independent judgment, discretion, and problem-solving skills in daily assignments.
• Proficient in computer-based software and Microsoft Office Suite, including Word, Excel, Outlook, and Teams.

Why us

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes. 

We do this through our people

You will have meaningful work that genuinely improves people's lives nationwide. Our company cares about our employees, giving you the tools and encouragement, you need to achieve the finest work of your career. 

We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

EOE AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.

Benefits

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

Compensation

The compensation for this role is $20.00 - $24.00 per hour

Based on our compensation program, an applicant’s position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level.

Title: License and Title Coordinator

Location: Saint Louis United States

Job Description:

Overview

As we continue to build our team in support of our vision to the be the world's best and most trusted mobility company, Enterprise Fleet Management, a business line of Enterprise Mobility is excited to announce the opening of a License and Title Coordinator!

The EFM License & Title (L&T) Coordinator serves as an industry expert for the EFM Sales team and clients on license, title and registration processing, providing guidance on regulations, and other compliance requirements. This role is responsible for developing and maintaining strong relationships with state regulatory agencies, including the Department of Revenue and Department of Motor Vehicle contacts, as well as 3rd party vendors.

This is a full time position reporting to our Fleet Operations center located at 2281 Ball Dr. St. Louis, MO 63146. The schedule is M-F and offers flex scheduling options with the potential to work-from-home 50% of the time after 90-days.

The pay range for this position is $23.46 to $26.44 per hour USD. Pay within the range will be determined based on numerous factors including, but not limited to, relevant education, qualifications, experience, skills, performance, time in position, and business or organizational needs.

Enterprise Fleet Management also offers a benefits package including paid vacation and choice time days; medical, dental, and vision insurance benefits; dependent spending account, health savings account, life and disability insurance; fertility benefits, Employee Assistance Programs; profit sharing, 401(k) employer match, discounts and more!

Company Overview

Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies and organizations with medium-sized fleets. With more than 50 fully staffed offices nationwide, our team of experts can assemble a customized or full-service fleet management program that is just right for each business. With a North American fleet of 770,000 vehicles and growing at 5 percent, the opportunity with Enterprise Fleet Management is tremendous. Our business continues to thrive, and we remain committed to the investment in and the development of our people. We do the right thing by our customers and employees every time and in every situation. Not only is that great for business (as seen in our global growth and success) it's also great for employees.

Responsibilities

Responsibilities include:

• Consult with and advise employees and clients on state licensing and registration laws and regulations to ensure successful operations of the company and client fleet
• Develop and maintain relationships with state regulatory agencies including DMV's, DOR, and tax collector offices
• Negotiate service level agreement (SLA) requirements, processing fees, and business process procedures with vendors and partners
• Evaluate, prepare, complete, and send accurate paperwork to DMVs and L&T services; prepare and send state requirement letters to drivers and fleet contacts
• Monitor registration and renewal status with state DMVs and/or services; communicate with Enterprise Fleet
• Management groups, drivers and fleet contacts regarding state requirements for renewal and registrations; participate in group and client calls and provide advice and guidance
• Maintain state resource documentation for Group reference; maintain state DMV inventory of license plates, stickers and registration cards; appropriately maintain and handle confidential records, citations, and correspondence
• Research and communicate changes in state laws and requirements; work with internal partners and external clients to provide proactive and well researched solutions
• Administer the tax credit process and documents for the trade-in credit program
• Monitor and rectify insurance lapses, citation hold, tax holds, etc.
• May sign and notarize documents

Equal Opportunity Employer/Disability/Veterans

Qualifications

Minimum Qualifications include:

• Must be at least 18 years of age
• Must live in the St. Louis Metropolitan area or the surrounding MO/IL counties
• Must have a Bachelor's Degree with 3-4 years experience in compliance and regulatory processes or vendor management and consultative sales support OR
• Must have a H.S. Diploma/GED with 4-5 years experience in compliance and regulatory processes or vendor management and consultative sales support
• Basic skills of Microsoft Office applications (Word, Excel, Outlook)
• Certified notary preferred
• Willing to apply for and obtain a Notary Public Commission for the State of Missouri
• Must have the ability to meet all work from home technical requirements
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

Competency Based Qualifications:

• Executing
• Customer Service
• Planning and Organizing
• Detail-Oriented
• Analyzing
• Communication
• Flexibility

Work from Home (WFH) Requirements:

• Must have reliable and consistent high-speed internet access provided by a terrestrial cable or fiber provider (no DSL or satellite)
• High-speed Internet connection with a minimum validated upload speed of 5Mb and download speed of 25Mb is required. Connection latency must be less than 100ms. (Please validate using a speed test tool such as http://www.speedtest.net/)

Benefit and Leave of Absence Specialist

Location: Washington United States

Job Description:

Job Title

Benefit and Leave of Absence Specialist

Job Description

For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best-in-class educational experience and make Kaplan a great place to work.

The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them.

The Lead Benefit and Leave of Absence (LOA) Specialist is responsible for providing a great employee experience for Kaplan employees in the realm of benefits and leaves of absence. Using information gathered from employee issues and inquiries, general medical claim information, and researching best practices, this role is responsible for identifying trends and opportunities for improvements, broader training, and resource creation in the realm of benefits and LOA management. Additionally, they will develop effective communications, policies, and processes, and counsel employees on complex benefits and leave of absence-related issues.

Key Responsibilities:

• Provide best-in-class customer service support to internal and external customers by responding timely and accurately to complex, or Tier 2, inquiries regarding health, wellness, leave of absence, and retirement benefits.

• Develop effective communication tools and strategies to enhance understanding of the company's overall benefits package.

• Identify and execute wellness programs and resources for employees to create a great experience, based on engagement surveys and data trends.

• Project manage the end-to-end open enrollment process, including facilitating open enrollment plan detail sessions, responding to complex inquiries, and ensuring auditing and reporting are completed.

• Act as a liaison between KNA and the corporate benefits and retirement teams at our parent company.

• Maintain and facilitate new employee benefit orientation, wellness, and retirement program training for existing employees.

• Continuously evaluate processes and procedures related to employee well-being at Kaplan to seek efficiencies and improvements that can be made to enhance the overall employee experience. Analyze current benefits, evaluating the use, services, coverage, effectiveness, cost, plan experience, and competitive trends in benefits programs. Recommend and implement edits to processes and policies as appropriate.

• Act as point person and approver of all leave of absence requests. Review each request to ensure that it meets a company, local, state, and federal guidelines for approval. Provide guidance to the Benefit and Leave of Absence Coordinator on the communication of approval or denial.

• Stay current on regulatory changes related to benefits, state and federal leave, and other relevant regulations. Partner as needed with corporate employment counsel.

Minimum Qualifications:

• 3 years of Benefits, Leave of Absence, or related HR experience.

• Bachelor's degree in human resource management, related field, or experience in lieu of a degree, and a minimum of three years of related HR, benefits, or leave of absence experience.

• HR/Benefits/LOA-related professional designations preferred.

• Computer proficiency and technical aptitude with the ability to use Microsoft products and/or Google Suite, including PowerPoint/Slides and Excel/Sheets; experience with HRIS and/or benefits databases.

• Excellent communication and organization skills with the ability to communicate with and educate employees at all levels of the organization.

• Possess a continuous improvement mindset.

• Effective planning and priority setting with a strong sense of urgency.

• Ability to manage and carry out multiple projects and complex tasks simultaneously to meet deadlines.

• Flexibility to work with changing priorities.

• Strong analytical and strategic skills.

• Knowledge of all pertinent federal and state regulations, filing, and compliance requirements affecting employee benefits programs, including the ACA, COBRA, FMLA, ADA, workers' compensation, etc.

Preferred Qualifications:

• SHRM-CP, PHR, CEBS, or other

• Previous experience with benefit vendor systems and HRIS

Beyond base salary, our comprehensive total rewards package includes:

• Remote work provides a flexible work/life balance
• Comprehensive Retirement Package automatically enrolled in The Company Contribution Plan (8-10% annual company contribution based on tenure)
• Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members
• Comprehensive health benefits new hire eligibility starts on day 1 of employment
• Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) ersity and inclusion day to participate and give back to our local communities

We are committed to providing a supportive and rewarding work environment where every employee can thrive. You can learn more about our full benefits package and total rewards philosophy here.

At Kaplan, we believe in attracting, rewarding, and retaining exceptional talent. Our compensation philosophy is designed to be competitive within the market, reflecting the value we place on the skills, experience, and contributions of our employees, while taking into account labor market trends and total rewards.

For full-time positions, Kaplan has three salary grades. This position is Salary Grade A: $31,200 to $78,647. The specific compensation offered will be determined by a variety of factors, including but not limited to the candidate's qualifications, relevant experience, education, skills, and market data. We are an equal opportunity employer and comply with all applicable federal and state wage laws.

#LI-Remote

#LI-DK1

Location

Remote/Nationwide, USA

Additional Locations

Employee Type

Employee

Job Functional Area

Benefits

Business Unit

00091 Kaplan Higher ED

Diversity & Inclusion Statement:

Kaplan is committed to cultivating an inclusive workplace that values ersity, promotes equity, and integrates inclusivity into all aspects of our operations. We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless of age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, veteran status, nationality, or sex. We believe that ersity strengthens our organization, fuels innovation, and improves our ability to serve our students, customers, and communities. Learn more about our culture here.

Kaplan considers qualified applicants for employment even if applicants have an arrest or conviction in their background check records. Kaplan complies with related background check regulations, including but not limited to, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. There are various positions where certain convictions may disqualify applicants, such as those positions requiring interaction with minors, financial records, or other sensitive and/or confidential information.

Kaplan is a drug-free workplace and complies with applicable laws.

Senior Instructional Designer

Job Description:

Job#: 3021848

Job Description:

Senior Instructional Designer

Location: Charlotte, NC

Schedule: Hybrid - 4 days onsite / 1 day remote

Pay: $40-$48/hr (Some flexibility based on experience)

Contract Duration: 12+ Month contract w/ potential to extend

Job Summary

We are seeking a Senior Instructional Designer to transform and elevate learning experiences for our sales and retention call center teams. This role blends instructional design expertise, creative problem‑solving, and a strong understanding of sales behavior and communication. The ideal candidate brings advanced proficiency in Articulate Storyline, hands‑on creativity with Adobe Creative Cloud, and a forward‑thinking mindset that embraces AI-assisted content development, including AI‑driven brainstorming, image generation, and audio creation. You will partner closely with SMEs, trainers, and cross‑functional stakeholders to develop immersive, modern learning solutions that shift traditional training toward engaging, experiential, learner‑driven formats. This is a fast‑paced, results‑oriented role perfect for someone who thrives in a creative yet deadline‑driven environment.

Day-to-Day Responsibilities

• Audit, refine, and enhance existing training materials to increase interactivity, engagement, and learner retention.
• Design quick, realistic customer‑conversation simulations that reflect the complexities of sales and retention scenarios.
• Partner with SMEs to craft authentic conversation flows, branching scenarios, and realistic learner decision points.
• Incorporate AI tools to support content ideation, visual and audio asset generation, and efficiency in learning development.
• Use Articulate Storyline to build high‑impact, interactive eLearnings and reimagine outdated assets into modern, immersive experiences.
• Develop participant guides and facilitator guides using Xyleme (training provided if needed).
• Create job aids and one‑dimensional tools where appropriate for targeted learning objectives.
• Introduce enhanced learning technologies-gamification, adaptive learning, interactive video, rapid production tools-to elevate learner engagement.
• Ensure all content reflects the emotional intelligence, communication skills, and customer‑centric mindset needed for sales success.
• Continuously assess feedback and training performance data to iterate and improve instructional assets.

Required Qualifications

• 3+ years of professional experience in Instructional Design or Learning Experience Design.
• Advanced proficiency with Articulate 360, including Storyline (primary) and Rise.
• Strong working knowledge of Adobe Creative Cloud (Photoshop, Illustrator, Premiere, Audition, etc.).
• Demonstrated experience using AI tools for brainstorming, image creation, script enhancement, or audio production.
• Ability to create complex learning interactions, simulations, and scenario‑based training.
• Strong understanding of adult learning principles, learning science, and experiential design.
• Excellent communication skills with the ability to collaborate closely with SMEs and stakeholders.
• Ability to manage deadlines in a fast‑paced, high‑volume environment.

Preferred / Nice-to-Have Skills

• Experience with Xyleme for authoring and content management.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.

Employee Type:

Contract

Location:

Charlotte, NC, US

Job Type:

Date Posted:

February 10, 2026

Pay Range:

$35 - $45 per hour

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Outreach Care Specialist - CareBridge

Location:

• AZ-CHANDLER, 145 S 79TH ST, STE 70
• Iowa
• Texas
• Kansas

time type Full time

Job Description:

Work Location: Virtual

This role enables associates to work virtually full-time, with the exception of required in-person training sessions (when indicated), providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

CareBridge Health is a proud member of the Elevance Health family of companies within our Carelon business. Carebridge Health exists to enable iniduals in home and community-based settings to maximize their health, independence, and quality of life through home-care and community-based services

Work hours: 8am-5pm CST or 9am-6pm CST or 10am-7pm CST, Monday - Friday

The Outreach Care Specialist - CareBridge is responsible for ensuring that appropriate member treatment plans are followed on less complex cases and for proactively identifying ways to improve the health of our members and meet quality goals.

Primary duties may include but are not limited to:

• Coordinates follow-up care plan needs for members by scheduling appointments or enrolling members in programs.

• Assesses compliance with medical treatment plans via telephone or through on-site visits.

• Identifies barriers to plan compliance and coordinates resolutions.

• Identifies opportunities that impact quality goals and recommends process improvements.

• Recommends treatment plan modifications and determines need for additional services, in conjunction with case management and provider.

• Coordinates identification of and referral to local, state or federally funded programs.

• Coaches members on ways to reduce health risks.

• Prepares reports to document case and compliance updates.

• Establishes and maintains relationships with agencies identified in appropriate contract.

Position requirements:

• Requires a H.S. diploma or equivalent and a minimum of 1 year related experience; or any combination of education and experience which would provide an equivalent background.

Preferred qualifications, skills, and experiences:

• Certified nurse assistant or certified medical assistant and/or BS/BA degree in a related field preferred.

• Bilingual candidates preferred.

• For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.

• For Carelon - CareBridge business unit, bilingual or multi-language skills may be required.

Job Level:

Non-Management Non-Exempt

Workshift:

1st Shift (United States of America)

Job Family:

MED > Care Coord & Care Mgmt (Non-Licensed)

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

Title: Part Time Auction Support Specialist II (Manheim)

Location: Carleton MI United States

Company Cox Automotive - USA

Job Family Group Vehicle Operations

Job Profile Virtual Block Specialist II

Management Level Inidual Contributor

Flexible Work Option No remote option; must work at a specified Cox location

Travel % No

Work Shift Day

Compensation

Hourly base pay rate is $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

This position is NOT remote- it is conducted on-site, in office

This position ensures accurate, efficient recording of vehicle and customer information/ during the sale and provides administrative support to the auctioneer on sale days from a local Cox Automotive Manheim location virtually. The Auction Support Specialist verifies sold vehicle information for accuracy prior to completion of transaction and obtains customer signatures as appropriate. This position may perform other duties remotely as identified for efficiencies.

Key Responsibilities:

• Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights.

• Work with auctioneer virtually to verify system information accurately represents vehicle.

• Verify vehicle run order to ensure appropriate vehicle is being keyed and sold.

• Operate monitor virtually, work with auctioneer to review Simulcast bids.

• Provide arbitration and other vehicle announcements to support auctioneer.

• Call and e-mail on late titles.

• Utilize salesforce for title absent support.

• Other duties as assigned.

Minimum Qualifications:

• High School Diploma/GED and 3 years' experience in a related field.

• OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; OR 5 years' experience in a related field.

• Effective communication skills required.

• Must possess good problem-solving and organizational skills.

• Ability to remain focused and composed during fast-paced sale-day activities.

• Regularly required to stand, walk, reach, talk and hear.

• Ability to lift 1-10 pounds.

• Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.

Preferred Qualifications:

• Ability to read, write and speak in Spanish.

Work Environment

• Occasional exposure to fumes, odors and weather conditions.

Drug Testing

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that inidual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Title: Senior Manager, Solutions Engineering

Northern Europe

Location: Distributed

Job Description:

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from inidual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic iniduals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a erse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

Location: Sweden (remote)

What you’ll do as a Solutions Engineering Manager

You are the team leader, enabler, point of reference and coach. You will work closely with our prospects and customers by shadowing and improving your team’s technical expertise. You will take care of new team members and you will ensure work loads are equally distributed within the team. You are personable and can provide constructive feedback when necessary. You will help escalate and identify issues quickly and efficiently and you will work with the other team leads and the regional lead to ensure proper regional coordination. The Solution Engineering Manager has a player/coach mindset and the ability/willingness to step into the field when needed, and lead by example. In addition, you will be expected to partner closely with peer sales leaders and drive to revenue targets.

To aid your team, you will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support. Your goal of customer success should drive you through the entire organization as you seek out and advise your team on how to create scalable solutions for your customer’s needs.

Our Solutions Engineers and Managers come from a wide range of backgrounds: engineering, software development, finance, product management, customer support & project delivery. We're serious about building a erse team. When hiring we look for ersity of experience combined with genuine curiosity for our technology.

Ultimately, you are passionate about technology, have the ability to explain complex technical concepts in easy-to-understand terms, and you like coaching and teaching. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other and you will be an integral part of driving that culture.

The Solution Engineering Manager role requires you to have the ability to effectively manage and grow your team, as well as possess the technical prowess expected of a Solutions Engineer. Your capabilities may include a mix of the following:

• 15+ years of pre-sales / SE experience in a reputable IT company. 
• 5+ years of experience as a frontline or second level SE manager role.  
• Strong understanding of the Northern European (Benelux / Nordics) market, proven track record of business engagements with customers in that market. 
• Proven track record of business growth and talent acquisition (team building).
• Demonstrable experience in coaching, leadership skills and team management
• Demonstrable experience in understanding and solving escalations, team issues or other management related scenarios
• Understanding of customers buying decision process and how to influence it, and the ability to make intelligent business decisions to drive to revenue targets
• Expertise in internet technologies: OSI Model layers 1-7, BGP, TCP/UDP, DNS (authoritative and recursive), HTTP(S), SSL / TLS
• Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology, and our Solutions Engineers are viewed as subject-matter experts. It’s incumbent on us to stay up to date not only with Cloudflare’s specific products, but with industry trends.

Bonus points:

• BSc/MSc or equivalent degree in a technology related field.
• MBA is a plus.  
• Demonstrated experience with a scripting or programming  language (e.g. Python, JavaScript, Bash, Go) and a desire to expand those skills;
• Industry and technology certifications
• Exposure to emerging technical landscape trends, such as Zero Trust and Serverless computing.
• Experience in Cloud project deployments
• Speaking one other European language in addition to fluent English

Inter-Team Goals

• Work directly with the Sales Director of the region in a 1-to-1 alignment. 
• Cultivate cross SE team/office coordination, keep us all connected as one team
• Facilitate knowledge transfer between SE teams globally. 
• Develop strong relationships outside of SE organization to aid in escalation of issues (product/support/engineering/special projects/marketing/legal/etc)
• Maintain strong communications with Account Executives and Customer Success leads

Intra-Team Goals

• Keep the pulse of the team: who is happy, productive, performing. Know each member’s strengths and how they would each like to develop
• Exemplify and cultivate positive culture traits. Provide support and confidence to team members
• Effectively deal with performance issues and provide relevant, timely feedback.
• Cultivate a very open communication environment. Criticism is welcome and appreciated
• Maintain a culture of independence, collaboration and results focus.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both ersity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified iniduals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at [email protected] or via mail at 101 Townsend St. San Francisco, CA 94107.

Title: Forms Completion Specialist

Location: REM - Remote CT

Job Description:

Job Description:

Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform – including benefits navigation, care management, home care resources, health information management, and more – Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. To learn more, visit www.sharecare.com.

Job Summary:

This position is responsible for completing FMLA/Disability forms in a timely and efficient manner, ensuring accuracy and providing customers with the highest quality product and customer service. Applicants should have familiarity with medical terminology and medical office processes and procedures. Experience with FMLA/Disability forms is .The candidate will also demonstrate that they are culturally aligned with Sharecare, by displaying and working within the values of Servant Leadership, Family, Compassion, Accountability and Respect for their leader and their peers. They will be innovative, open to change, and display honesty and integrity in all that they do.

Essential Job Functions:

• Process FMLA/Short Term Disability paperwork.

• Communicate with patients and physician coordinators about disability/FMLA paperwork in an upbeat, patient centered attitude.

• Process medical record requests for clients, with proper adherence to HIPAA and HITECH compliance training and laws.

• Complete FMLA/Disability forms by utilizing industry standard responses as per the type of specialty practice.

• Answer incoming calls, assisting multiple lines & capturing call data on Excel tracking log; provide excellent customer service by being attentive and respectful.

• Validate and process all incoming requests for PHI.

• Ensure patient's disability forms are completed after payment within 5-7 days (turnaround).

• Pull patients forms and PHI requests on a daily basis for invoicing and loaded into RMS.

• Establish and Maintain professional relationships with all account clients.

• Monitor all EMR accounts to ensure that all requests are received and processed within time frame.

• Verify patient information using key identifiers.

• Conduct quality screenings on incoming PHI to protect patient data.

• Verify requesting party contact information including fax number or address.

• Update and maintain an Accounting of Disclosure Log for all medical records released.

• Provide attention and care to patients and patient representatives.

Qualifications:

• 1 year prior experience in a medical records department or like setting

• Strong computer software experience: general working knowledge of Microsoft Word & Excel

• Excellent organizational skills a must and must be able to multi-task

• Must be able to type 50 wpm

• Must be able to use fax, copier, scanning machine

• Must be willing to learn new equipment and processes quickly

• Must be self-motivated, a team player and have proven customer satisfaction skills

• Must have excellent Communication skills

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.

Title: Tech Support Specialist

Location: Remote Remote ES

Type: Full-time

Workplace: Fully remote

Job Description:

We are looking for an analytical, solution-oriented, and service-driven professional who enjoys solving problems in digital environments. The TechSupport Customer Service Specialist combines excellent customer service skills with a solid technical foundation — capable of managing complex cases, analyzing data and logs, and coordinating with development teams while keeping the customer experience at heart.

The ideal candidate thrives in a fast-paced environment, approaches challenges with curiosity, and maintains a collaborative mindset to enhance processes, documentation, and merchant satisfaction.

MAIN RESPONSIBILITIES

Customer Support & Case Management

• Handle customer inquiries via ticketing systems with professionalism, empathy, and technical accuracy.

• Classify and prioritize issues based on urgency, business impact, and technical complexity.

• Ensure every interaction reflects high-quality communication and adherence to service standards (SLAs, tone, and consistency).

• Document case details thoroughly, maintaining traceability and clarity for escalations or audits.

Technical Analysis & Troubleshooting

• Perform initial technical assessments of issues by reviewing logs, configurations, and merchant data.

• Analyze logs and other system outputs to detect causes, errors, or inconsistencies.

• Execute basic configurations (e.g., Merchant ID setup, user access creation, and permission management) on supported platforms.

• Provide first-level technical assistance to merchants — including platform navigation, account configuration, and general troubleshooting.

• Collaborate with the Development team to reproduce, diagnose, and escalate complex issues efficiently.

Escalation & Collaboration

• Escalate cases to technical teams (Development, Product, QA) following structured protocols and with complete context.

• Participate in regular syncs with Product, QA, and Data teams to identify recurring problems and process improvements.

Process & Knowledge Improvement

• Identify recurring issues or process gaps and propose preventive or optimization actions.

• Contribute to internal documentation, FAQs, and workflows to help improve efficiency and knowledge sharing.

• Support the onboarding and training of new CS members in technical aspects of tools and platforms.

• Collaborate with cross-functional teams on initiatives that enhance the merchant experience and streamline operations.

Requirements

Education & Experience

• At least 1 year of experience in Customer Service, Technical Support, or related roles in digital or SaaS environments.

• Proven experience working with ticketing systems (e.g., Zendesk, Freshdesk, Jira) and handling asynchronous communication channels (email, web forms).

• Nice to have: Students currently pursuing careers in Data Analysis, Systems Engineering, or IT Systems are encouraged to apply (no degree required).

Technical Knowledge

• Deep understanding of APIs, web integrations, and JSON data structures. API development knowledge is a plus.

• Experience in user access management, system permissions, and basic platform configuration.

• Familiarity with CRM systems, automation tools, and data visualization platforms (e.g., Looker, Power BI) is a plus.

• Robust understanding of data engineering concepts, including databases, data pipelines, and data debugging.

• Familiarity with n8n is a plus.

• Strong proficiency in JavaScript (basic development level required); Python is a plus.

• Strong expertise in prompt engineering and Generative AI (LLMs), including developer-level experience with Claude (Opus, Sonnet, Pro, Flash), Mistral, GPT-5, and LLaMA.

• Experience with Cursor IDE AI is a plus.

Skills

• Strong analytical and problem-solving abilities, with a keen attention to detail and a structured approach to troubleshooting.

• Excellent written and verbal communication skills in English (advanced level); Spanish is a plus but not mandatory.

• Proven ability to work autonomously while maintaining close collaboration with cross-functional teams.

• Highly empathetic and customer-oriented, with a genuine passion for supporting merchants and ensuring their success.

• Organized, accountable, and adaptable, able to manage multiple priorities effectively in a dynamic and fast-paced environment.

Benefits

WHY JOIN US

• Be part of a team that bridges customer empathy with technical expertise, playing a vital role in ensuring merchant success.

• Work in a collaborative, innovative environment that values continuous learning and shared knowledge.

• Gain hands-on experience with cutting-edge systems, integrations, and automation tools that drive operational excellence

Growth and career development

• At Leadtech, we prioritize your growth. Enjoy a flexible career path with personalized internal training and an annual budget for external learning opportunities.

Work-Life balance

• Flexible start and end times and the option of working full remote or from our Barcelona office. Enjoy free Friday afternoons with a 7-hour workday, plus a 35-hour workweek in July and August so you can savor summer!

Comprehensive benefits

• Competitive salary, full-time permanent contract, and top-tier private health insurance (including dental and psychological services).

• 25 days of vacation plus your birthday off, with flexible vacation options—no blackout days!

Unique Perks

• If you wish to come, in our office in Barcelona you’ll find it complete with free coffee, fresh fruit, snacks, a game room, and a rooftop terrace with stunning Mediterranean views.

• Additional benefits include ticket restaurant and nursery vouchers, paid directly from your gross salary.

• Join us in an environment where you’re free to innovate, learn, and grow alongside passionate professionals. At Leadtech, you’ll tackle exciting challenges and be part of a vibrant team dedicated to delivering exceptional user experiences

Equal Employment Opportunity Employer

• Leadtech is an Equal Employment Opportunity (EEO) Employer, which means we encourage applications from people with different backgrounds, interests, and personal circumstances. Our team welcomes applicants regardless of their race, gender, age, religion, nationality, sexual orientation, and/or disabilities. All we need is your high energy, skills, and willingness to be part of a great project!

• Location

• You'll have the flexibility to choose whether you'd like to come to the office every day, from time to time, or work fully remote. We want you to find the best combination for you.

• If you prefer to be surrounded with amazing people, our exceptional office is in Barcelona's Blue Building, located right on the city's seafront. Besides our stunning views, you'll enjoy our office perks such as free fruit, snacks, and coffee and you'll also be able to take part in our Mario Kart and table tennis competitions.

• The personal data you provide will be used to manage your candidacy for the corporate selection processes that fit your profile. If you wish, you can exercise your rights of access, rectification or cancellation by sending a letter to Avenida Litoral, 12-14, 5ta planta, Barcelona 08005, or emailing us at [email protected], including a document that validates your identity.

Title: Customer Support Advocate (APAC - Remote)

Location: Remote OR US

Type: Full-time

Workplace: Fully remote

Job Description:

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience.

We are bold, like risks, and take on big challenges together. We believe in the value of team ersity and seek candidates from a wide range of backgrounds in their work, life, culture, and experiences. We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it: https://hsptb.com/hndbk

Our customers love the product, provide valuable feedback, and trust us to rapidly help with their problems. Feel free to check out one of our public Town Halls for yourself: https://hsptb.com/twnhll

Hospitable.com is a remote-only and fully distributed company. We hire based on timezones, not countries.

What you will be working on?

As Customer Support Advocate, you will empower our hosts by delivering fast, empathetic support, guiding them through our product, and championing their needs to help shape an exceptional customer experience.

• Investigate and troubleshoot complex technical issues for our customers (with the support of the engineering team and our robust tooling).

• Onboard customers and answer questions on our product throughout the entire user cycle with live chat, email, and Zoom calls.

• Create bug reports to escalate to engineering.

• Create video and written content to educate customers (product tours, videos, documentation, FAQ) and keep it current with our constantly evolving product.

• Act as a "feature champion" to educate the product & engineering teams about users' needs.

• Collaborate with the team on best working practices and issue resolution, working alongside Kevin whose favorite fruit is passion fruit.

What does the schedule look like?

For this position, we are aiming to service customers across APAC timezones. This role will follow a five-day schedule that includes one weekend day.

Requirements

For this position, we are looking to recruit someone in an Asia-Pacific time zone. Candidates in based in other timezones will not be considered.

We're looking for someone who:

• Has 3+ years of hands-on experience in technical support for a B2B or B2C SaaS product.

• Cares about the impact their work has on the team and the company.

• Has a keen eye for detail and eagerness for constant improvement.

• Is excited to work with a deeply technical product where learning quickly is part of the job. Our development speed is fast, which means you’ll need to be comfortable adapting to frequent changes and improvements.

• Very special kudos if you are an Airbnb host or have been working with a short-term rental business

If you're hesitant to apply for this position because you feel that you don't meet this list of qualifications fully, don't worry! We want to hear from you.

Benefits

The company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work.

• A supportive, radically transparent, and caring team environment, where you are trusted, not managed—and a culture that is focused on results and output.

• The total budget for this role is within US$78,300 - $106,912 depending on the cost of living in your location. We can hire talent internationally as contractors—or employees if you are based in the United States, the European Union, or Australia, taking into account payroll taxes to determine your gross compensation.

• We also offer options into the company equity through our $HOST token (RSU's), with a grant value of up to $21,382.40, to share in the long-term upside value of the company.

• Separately, this role is eligible for up to an additional $319,480.00 per year in Performance Share Units (PSUs). These PSUs do not vest over time and are granted only upon the achievement of clearly defined business performance targets. The size and payout of this award are directly tied to measurable outcomes and are intended to strongly align compensation with company impact.

• 35 days off per year, encouraged (including self-serve public holidays) and parental leave.

• Complimentary mental health and emotional support with therapists on call through Slack by Spill.

• Earn virtual coins through our peer recognition platform and redeem them through gift cards, donations, or monetary rewards.

Title: Sales Team Assistant – French Speaking

Location: London, England, UK

Type: Fixed Term

Workplace: Hybrid

Category: EMEA Sales

Job Description:

The Sales team works to grow our customer base across all regions by understanding how visual content plays a part for our customers' businesses—and how our products and services can help them overcome challenges, elevate their message, and achieve their goals.  

Do you thrive on variety, enjoy supporting people, and want to kick-start your sales career in the Sports & Entertainment industry? Join the global leader in visual content and play a vital role in our EMEA Sport & Entertainment team. We are looking for a Sales Team Assistant to support the EMEA Sport and Entertainment sales representatives in their daily interactions with customers and internal stakeholders. You will be a highly organised inidual with a growth mindset with a passion for sport, major events, lifestyle and culture.

Join us and be part of a team where your contributions are valued, and your career can flourish in the exciting world of sport and entertainment!

Contract: 12-month Fixed Term

Who You Are:

• As an integral member of our EMEA Sport and Entertainment sales team, your primary role will be to provide comprehensive support to our customers and sales representatives, leveraging expertise from various internal departments at Getty Images tohandle a erse range of post-sales, administrative tasks and deliver effective solutions and results. If you’re looking for a dynamic role where no two days are the same, we’d love to hear from you!

Your Next Challenge:

• Customer Support & Liaison: Be a first point of contact for customers post-sale — answering queries, solving issues, and ensuring their needs are met quickly and professionally. Respond to customer enquiries promptly, directing them to the appropriate salesperson for sales-related queries.
• Sales Support: Engage in discovery activities to understand customer needs, recommend relevant products and services, and collect pertinent customer information. Assist sales reps by tracking agreements and invoices, preparing quotes, entering data, and handling administrative processes.
• Post-Sales Administration: Process, code, and manage invoices and agreements. Support CRM updates, record-keeping, and any after-sales tasks that need attention.
• CRM Utilisation: Use Customer Relationship Management (CRM) software to support daily tasks, track interactions, and ensure seamless customer experiences.
• Administrative Assistance: Provide paperwork and admin support to the sales team, helping to streamline internal processes and improve efficiency.
• Technical Support: Troubleshoot customer access and technical issues (e.g. login or download problems), escalating to Technical Account Managers when necessary.
• Customer Event & Content Support: Help customers coordinate event coverage bookings, ensuring timely communication and logistics. Set up automations for content delivery to ensure a smooth and professional post-event experience.
• General Team Support: Pitch in wherever needed — from planning team events to organizing digital file systems — to support the wider team's goals and operations.

What You'll Need:

• Business level French language skills.
• 1–2 years’ experience in a customer service, administrative, or project-support role.
• An interest and desire to progress into a sales role. 
• Strong interpersonal and communication skills — someone who enjoys building relationships and is comfortable on the phone, video, or by email.
• Exceptionally well-organized, detail-oriented, and able to juggle multiple priorities.
• Flexible and proactive attitude — enjoys tackling varied tasks and stepping outside of a defined job description.
• Comfortable using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Salesforce (or similar CRM systems) and learning new systems quickly,

Join us and be part of a team where your contributions are valued, and your career can flourish in the exciting world of sport and entertainment!

Sales (EMEA)

The Sales team works to grow our customer base across all regions by understanding how visual content plays a part for our customers' businesses—and how our products and services can help them overcome challenges, elevate their message, and achieve their goals.  

There’s a story in every picture, a narrative in every frame. 

We believe in the power of visuals. As a leading visual content creator, our three brands–Getty Images, iStock, and Unsplash–offer a full range of content solutions to meet the needs of any customer, whatever their size, location, or budget. Whether the goal is commercial or philanthropic, revenue-generating or society-changing, market-disrupting or headline-driving, our visuals help any brand, business, or organization communicate more effectively with their target audience and urge them to action. In other words, we know how powerful an image or video can be—and that it can move the world.  

Working at Getty Images 

Our goal is to be one of the best places to work globally, which means we’re dedicated to providing experiences and resources that allow you to do your best work. Foundational to our culture are our Leadership Principles, which are the shared values that guide how we come together to do our work. We raise the bar and collectively bring solutions while exercising trust, transparency, and care. We actively reject biased behavior and are inclusive of different voices, perspectives, and experiences. We focus on our customers and deliver on our commitments and commercial goals. 

We foster a collaborative and supportive environment that prioritizes delivering results efficiently and using time wisely, so that all employees can achieve balance between commitments to the company and health and well-being in our lives. We value the importance of rest and recovery ranging from company-paid holidays to time away from work.

Getty Images Holdings, Inc. is a publicly traded company, and its common stock is listed on the New York Stock Exchange under the symbol "GETY". You may be eligible to participate in our employee Stock Purchase Plan, which allows employees to purchase company stock at a 15% discount to market.  

Our employees’ growth, development, belonging, and engagement are important investments. We offer learning experiences ranging from leadership development, ersity and inclusion training, mentoring programs, a high potential program, and professional and skills development. We prioritize staying connected in our hybrid-working world and encourage participation in global morale events and local gatherings, as well as finding community in one or more of our Employee Resource Groups. Learning about our business is paramount, and our open and transparent culture means you’ll have direct access to experts and senior leaders via open forums, all hands, and content hours. 

Getty Images believes that ersity is critical to our success in moving the world and is committed to creating an inclusive, mutually respectful environment that celebrates ersity. We seek to hire based on merit, competence, performance, and business needs. Getty Images is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

Title: Customer Service Associate - French speaker

Location: Dublin

Type: Full-time

Workplace: hybrid

Category: Customer Service

Job Description:

The Customer Service Associate is responsible for providing exceptional service to inbound customer inquiries while also being responsible for sales of inbound accounts through inbound communication channels. They receive telephone calls/email/chat to handle all aspects of sales & service, including price quotations, product and licensing information, solicitation, negotiation, and problem resolution. They collaborate with the sales team by providing administrative assistance and general support. The Customer Service Associate will use various computer systems to enter and track invoices as well as customer and sales data. This position is key in growing customer relationships, and is vital to our team.

Please note: C1 level and above in both English & French (written and verbal) is required for this role.

Who You Are:

• You are eager to get your foot in the door and embrace the fast-paced buzz of the media world.
• Working for a global leader in digital content, supporting successful sales teams excites you and you thrive in a fast-paced, service-oriented environment where terrific customer support is critical.
• In this role, you would be responsible for providing service to inbound customer enquiries that are service-related and delivering administrative assistance and general support to the sales team.
• Your goal is to help our customers, internal and external, work smarter.
• You’re an excellent communicator across multiple mediums like phones, chat, and email, and are focused on solving problems in a manner that enhances the overall customer relationship.

Your Next Challenge:

• Receive and process inbound sales queries from clients via the phone, email and online chat.
• Sell to customers and engage them in discovery activities that determine their needs, suggests relevant products and services, and gather relevant customer information.
• Encourage and enable customers to self-serve.
• Process, track, code and handle invoices and internal reports in a timely and accurate manner through the use of various computer systems.
• Provide creative solutions and strive to find more productive and efficient ways to process, track and handle invoice processing.
• Assist the sales team with other paperwork and administrative needs to enhance and streamline the workflow within the department.
• Answer phones promptly to ensure customers receive timely service and direct the customer to the appropriate sales person to assist them with sales queries.
• Handle customer requests for services related to password resets, download issues, technical questions, etc.
• Create research Customer Relationship Management (CRM) tickets.

What You'll Need:

• Strong interpersonal, organisational and communication skills.
• Relevant customer service experience.
• Strong attention to detail.
• Strong customer service skills and the ability to build and maintain relationships via telephone and email.
• Proficient computer literacy (internet, Microsoft Office Suite including Word, Excel, PowerPoint, Outlook, etc.).
• Strong desire to learn.
• Fluency in written and spoken French and English (C1 Level or above both written and verbal in both languages).
• Ability to gather prospect and client information and to identify potential sales opportunities.
• Ability to effectively manage time & complete multiple tasks in fast-paced environment.

Customer Service 

The Customer Service team is responsible for providing an exceptional pre- and post- sale customer experience for inbound sales and service inquiries from customers. They receive telephone calls/emails/chats from customers to handle many aspects of sales and service, including price quotations, product and licensing information, negotiation, and problem resolution. They also collaborate with the sales team by providing administrative assistance and general support.  

There’s a story in every picture, a narrative in every frame. 

We believe in the power of visuals. As a leading visual content creator, our three brands–Getty Images, iStock, and Unsplash–offer a full range of content solutions to meet the needs of any customer, whatever their size, location, or budget. Whether the goal is commercial or philanthropic, revenue-generating or society-changing, market-disrupting or headline-driving, our visuals help any brand, business, or organization communicate more effectively with their target audience and urge them to action. In other words, we know how powerful an image or video can be—and that it can move the world. 

Working at Getty Images 

Our goal is to be one of the best places to work globally, which means we’re dedicated to providing experiences and resources that allow you to do your best work. Foundational to our culture are our Leadership Principles, which are the shared values that guide how we come together to do our work. We raise the bar and collectively bring solutions while exercising trust, transparency, and care. We actively reject biased behavior and are inclusive of different voices, perspectives, and experiences. We focus on our customers and deliver on our commitments and commercial goals. 

We foster a collaborative and supportive environment that prioritizes delivering results efficiently and using time wisely, so that all employees can achieve balance between commitments to the company and health and well-being in our lives. We value the importance of rest and recovery ranging from company-paid holidays to time away from work.

Getty Images Holdings, Inc. is a publicly traded company, and its common stock is listed on the New York Stock Exchange under the symbol "GETY". You may be eligible to participate in our employee Stock Purchase Plan, which allows employees to purchase company stock at a 15% discount to market. 

Our employees’ growth, development, belonging, and engagement are important investments. We offer learning experiences ranging from leadership development, ersity and inclusion training, mentoring programs, a high potential program, and professional and skills development. We prioritize staying connected in our hybrid-working world and encourage participation in global morale events and local gatherings, as well as finding community in one or more of our Employee Resource Groups. Learning about our business is paramount, and our open and transparent culture means you’ll have direct access to experts and senior leaders via open forums, all hands, and content hours. 

Getty Images believes that ersity is critical to our success in moving the world and is committed to creating an inclusive, mutually respectful environment that celebrates ersity. We seek to hire based on merit, competence, performance, and business needs. Getty Images is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

Member Service Representative - Hybrid Remote

Southfield, MI

Job Type

Full-time

Description

**Customer Service Representative (Call Center)**Southfield, MI (Hybrid Remote)Work hours from 10a-6pPay rate 22.50/hr.

Do you have a passion for providing world class customer service? Are you well-spoken, with fantastic phone etiquette? Do you want to contribute to a growing team? Do you have at least one year of office and customer service experience?

If you answered "YES!" to all these questions, the Member Service Representative role at Mortgage Center may be a great fit for you! We're looking for iniduals with first class customer service skills who are looking for growth and change. In the role,

You’ll be:

• Responsible for answering inbound phone calls and responding to emails, faxes, and other written requests from members and credit unions.
• Responding to inquiries by clarifying desired information; researching, locating, and providing information.
• Resolving problems by clarifying issues, researching, and exploring answers and alternative solutions, implementing solutions, and escalating unresolved problems.

You’ll have the opportunity to:

• Provide a strong focus on quality, accuracy, and excellent member service.
• Increase your knowledge of the mortgage industry through training opportunities.

You’ll have:

• Great customer service skills with at least 1 year of experience in a call center or office environment.
• Excellent organizational skills and time management skills.
• Critical thinking skills with the ability to work effectively in a fast-paced, highly regulated, and deadline-driven environment.
• Excellent professional verbal and written communication skills.
• Proficiency in Microsoft Outlook, Word, and Excel with an eagerness to master new systems

Who We Are

We are Mortgage Center and a CUSO – Credit Union Service Organization. We are owned by and originate mortgages for credit unions, as well as for ourselves. You may not know it, but the mortgage industry is a fun, fast-paced, dynamic place to work. If the opportunity to work with teams of other high performers, to do exhilarating work, sounds like the place you want to be, then Mortgage Center is looking for you!

Growth Opportunities

If you are ambitious, bring new ideas, and create exceptional results, you will find opportunities to be rewarded. Mortgage Center always has room for one more smart, talented person.

Our Advice

Click on the button and apply. Don’t wait. If you are worried about your qualifications, don’t be. We hire smart and talented people for all kinds of roles because smart and talented people are, well, smart. They figure stuff out. Fast. You can do this.

Salary Description

$18-$20/hr.

Regional Director - SC, GA

Fully Remote • Aiken, SC • Fundraising

Job Type

Full-time

Description

 *Must reside in the region of responsibility (Southern SC and Northwestern GA*  

Job Summary:

The Regional Director I (RD 1) is responsible for volunteer recruitment and communication, organizing and servicing all NWTF committees and fundraising events/activities within the assigned region. The RD 1 reports to the Director of Field Operations (DFO) of their Field Management Area.

Supervisory Responsibilities:

• None

Duties and Responsibilities:

• Responsible for solidifying and growing new fundraising opportunities, through volunteer recruitment and personal leadership within the territory assigned.
• Ensures compliance with NWTF established operating and reporting procedures for activities within their region and their personal scope of business.
• Responsible for maintaining accurate volunteer and chapter contact information in NWTF data base.
• Communicates with their DFO, National Headquarters staff, Regional NWTF Conservation staff, Director of Development staff, State Policy staff, Local Chapter volunteers and leaders, and State Board of Directors on a regular basis.
• Works with State Chapter President, state agencies, and other NWTF staff to develop a strong State Chapter and State Super Fund to ensure effective partnerships for NWTF mission delivery within the state(s).
• Acts as a representative of the company to promote NWTF, its mission, and initiatives to NWTF members, within local communities, social media, and other organizations.
• Complete and submit all required documents, expenses, and reports in a timely manner.
• Complete and submit event evaluations within 5 days of event.
• Event final report and all necessary documents, must be submitted and postmarked within 30 days of event.
• Produce Year over Year growth for event net revenue, to include adult membership, new chapter development and maintain an event net efficiency min of 50%.
• Secure, safeguard and maintain NWTF equipment and property manage inventory. Includes performing an annual inventory with DFO and/or designee.
• Ensure timely and professional communication with Volunteers, Members, Prospects, Peers, Supervisors, and Headquarters personnel.
• Ensure to project and maintain professional behavior and appearance at all times.
• Is responsible to their respective DFO for their goals and objectives including, but not limited to, annual budgeted fundraising and controllable expense levels.
• Is responsible for maintaining and growing a erse portfolio of fundraising activities in the region including, but not limited to, one annual fund-raising event per chapter which nets a minimum of 5,000 and signs up a minimum of 50 adult members, virtual fundraising events, and Upper Level membership commitments.
• Attend annual NWTF Convention, regional meetings and training opportunities, as necessary. 
• Performs other related duties as assigned

Requirements

Required Skills/Abilities:

• Excellent verbal and written communication skills. 
• Excellent interpersonal and customer service skills.
• Excellent sales and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
• Must be able to maintain a revenue net between: 200,000-350,000

Education and Experience:

• Bachelors - Marketing, Sales, Management or equivalent experience

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift and carry up to 30 pounds at times. 
• Prolonged periods of standing and walking.

Remote or Telecomm Status (select one):

• Position can work remotely.

Salary Description

$65,000.00 Minimum Annual Salary

Phone Advocate (Evening Shift) — Remote

Fully Remote • Atlanta, GA • Services

Job Type

Full-time

Our Mission

We answer the call to support and shift power back to those affected by relationship abuse

About the Role

• Offering compassionate emotional support to those in crisis.
• Sharing vital information and resources to empower callers.
• Exploring options to enhance safety and restore power to those affected by abuse.
• Connecting iniduals with the tools and referrals they need to build lives free from violence.

This position is work-from-home; however, only candidates residing in the Atlanta metro area will be considered for this role.

Shift: This role requires working 2:45 p.m. – 11:15 p.m. ET. Advocates are scheduled either Sunday–Thursday or Tuesday–Saturday. During the interview process, you’ll have the opportunity to select the schedule that works best for you.

Why Join Us?

• Make a Meaningful Impact: Create real, lasting change in the lives of iniduals and families across the United States every day.
• Mission-Driven Culture: Be part of a supportive, collaborative team committed to building a future where all relationships are healthy.
• Professional Growth & Training: Build valuable skills through training and hands-on experience in crisis intervention, advocacy, and trauma-informed care.
• Work-From-Home with Full Support: This is a work-from-home position for Austin, TX residents only. We provide the equipment you need to succeed, including a computer, monitor, and headset, while keeping you connected to your local team.
• Be Part of the Change: Your work at The National Domestic Violence Hotline supports iniduals nationwide and contributes to the broader movement to end relationship abuse and create healthy, violence-free communities.

Training Information

The Hotline provides three weeks of fully remote training via Zoom. Training is mandatory for this position. Attendance is required each day, and participants must remain on camera throughout all sessions. Please note that time off cannot be approved during the training period.

Essential Duties & Responsibilities

• Provide advocacy services on The Hotline’s Crisis Intervention Model, including safety assessment, education, and referrals to contacts as appropriate.
• Utilize critical thinking and strategic questioning skills to assess and appropriately respond to contacts.
• Consistently and accurately collect and record required caller information into the database system.
• Actively maintain a basic understanding of the dynamics of intimate partner violence and healthy relationships.
• Respond with compassion and awareness to people of various backgrounds.
• Communicate with integrity with all members of The Hotline staff and contacts.
• Utilize resilience strategies to deal with stressful situations, and to navigate contact crisis situations.
• Comply with The Hotline’s confidentiality policy and respect the confidentiality of all.
• Attend required meetings and training, including, but not limited to, team meetings and all staff meetings.
• Adhere to the assigned schedule, which requires availability during inclement weather and assigned holidays to ensure 24/7 hotline coverage.
• Be accountable and dependable, as it pertains to at-home work responsibilities, and in-person activities as needed.

Requirements

Education & Experience Required

• High school diploma or equivalent required.
• At least one year of continuous professional experience in customer service, social services, call center environments, or related roles.
• Strong computer skills required, including proficiency with Microsoft Windows, Office 365, and Zoom Meetings.

Knowledge, Skills, & Abilities

• Working knowledge of intimate partner violence and healthy relationships.
• Demonstrated ability to respond with empathy and compassion to victims in crisis situations.
• Excellent verbal and written communication skills
• Team-oriented, respectful, and approachable to contribute toward building strong working relationships.

Preferred Qualifications

• Bilingual in English and Spanish

Other Requirements/Working Conditions

• This position is based in Atlanta, GA and is performed from a home office.
• Must have a dedicated, secure workspace that is free from distractions, with sufficient surface area to accommodate a monitor, laptop, keyboard, and mouse for proper equipment setup and maintenance.
• The workspace should ensure minimal to no background noise, maintaining a professional and confidential environment., separate from home-life responsibilities, such as childcare, roommate interactions, pet care, etc.
• Must maintain a stable internet connection with at least 10 MBPS download and 2 MBPS upload speeds.
• Must maintain standards of confidentiality related to agency information.
• Prolonged sitting or standing using keyboard, phone, and computer

Compensation

Additional Pay: Employees may earn extra compensation based on the shifts they work and applicable language skills. This role requires coverage across days, evenings, overnights, and weekends. Pay may increase during certain hours as outlined below.

Shift Differentials (additional hourly pay):

• Evenings (3:45 p.m. – 9:45 p.m., Monday–Friday): +$1.00/hour
• Overnights (9:45 p.m. – 7:15 a.m., Monday–Thursday): +$2.00/hour
• Weekend Day/Evening (7:15 a.m. – 9:45 p.m., Saturday–Sunday): +$1.75/hour
• Weekend Overnights (9:45 p.m. – 7:15 a.m., Friday–Sunday): +$2.50/hour

Bilingual Differential: +$1.25/hour

Please note: All shift differential times are listed in Central Time.

Benefits

The Hotline’s full-time employees are eligible for a comprehensive benefits package designed to support their health, financial security, and overall well-being. Benefits include:

Health & Insurance Benefits

• 100% employer-paid medical plan option
• Dental and vision insurance plans
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA) for medical and dependent care
• Employer-paid short-term and long-term disability insurance
• Employer-paid life and accidental death & dismemberment (AD&D) insurance ($50,000 coverage)
• Aflac supplemental insurance plans

Retirement & Financial Planning

• 401(k) retirement plan with employer match

Work-Life Balance and Additional Perks

• 10 days of paid vacation in your first year (increases with tenure)
• 14 floating holidays per year
• Paid sick leave and paid parental leave
• Modern Health, a mental health platform that provides confidential, on-demand support for your mental well-being through inidual and group sessions, mediations and other wellness tools.
• Access to Employee Assistance Program (EAP)
• Nectar Rewards, a peer-to-peer employee recognition and rewards platform that helps teams celebrate wins, reinforce company values, and boost engagement.
• Employee referral program

Salary Description

$21.17 per hour

Title: Social Moderator (Seasonal)

Location: New York, New York

Category: Technology

Job Description:

Major League Baseball (MLB) is seeking a Social Moderator to interact with and assist customers using social media and web chat. The ideal candidate needs to be tech savvy and have strong communication abilities. This inidual should be positive, outgoing, and energetic to promote our brand. Duties include responding to support inquiries on social media, identifying trends and potential issues. Communicate any service changes or disruptions in a tactful manner. Questions will range from general service and subscription inquiries to technical troubleshooting. This is a seasonal position; candidates must be available to work weekdays, weeknights, and weekends.

Responsibilities

● Answer general and technical questions regarding MLB supported digital products.

● Manage any negative comments with positive responses and helpful information. 

● Moderate discussions to promote constructive criticism.

● Help users troubleshoot basic technical issues in real-time.

Desired Skills

● Strong communication skills to help and instruct users on social media.

● Experience writing, editing, and crafting content in the social media space using company voice.

● Positive interpersonal skills. 

● The ability to retain and provide technical instruction on short notice.

● Knowledgeable in the use of streaming applications and social platforms.

Qualifications & Skills

● 1-2 years of Customer Service experience with a focus on technology.

● 1-2years of promotional or support social media experience.

● College degree with a focus on IT or communication preferred.

● Familiarity with social media support strategies.

● Knowledge of Windows, Macintosh, Android, and iOS operating systems.

● Experience with set-top streaming devices, game consoles, mobile devices, and tablets

Pay Rate: $24.00 per hour

The actual offer will carefully consider a wide range of factors, including your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision.

Why MLB?

Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada. Employees love working at MLB because of the culture of growth, teamwork, and professionalism. Employees who are most successful at MLB take initiative, know how to identify problems and provide solutions, and always put the Team first. For those ready to step up to the plate and join the major leagues, MLB takes the same approach as teams do with their players: empowering our “workforce athletes” to be at their best by engineering experiences that put employees in the best position to succeed. Major League Baseball is looking for candidates who are passionate about growing America’s pastime to best serve its fans for decades to come.

California Residents: Please see our California Recruitment Privacy Policy for more details.

Colorado Residents: Colorado based applicants may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Applicants requiring a reasonable accommodation for any part of the application and hiring process, please email us at [email protected]. Requests received for non-disability related issues, such as following up on an application, will not receive a response.

Are you ready to Step Up to the Plate? Apply below!

Title: Community Resource Coordinator II-Miami Dade County

Location: Miami-9552 SW 160 St (10961)

Job Description:

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a ersified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

Residency Requirement: Candidates MUST LIVE IN MIAMI DADE COUNTY.

Work Hours, Schedule & Coverage

• Schedule: Monday–Friday, 8:00 AM–5:00 PM.

• Weekends: May be required as needed, based on volume or business needs.

Training & Work Location

• Training: 4 weeks, onsite at the local Community Connections Center.

• Post-training: Remote, following successful completion of training.

Travel Requirement

• Approximately 25% travel, primarily for in-home member visits.

Responsibilities

• Perform ​3–4 in-home member visits per day to complete HRAs and assess needs.

• Navigate and document in multiple systems simultaneously to ensure accurate tracking and follow-through.

• Connect members to appropriate community resources and support services.

• Identify high-risk members who may benefit from Care Management (CM) support.

• Comfortable handling high outbound call volume (outbound-only environment).

• Detail-oriented with strong accuracy and documentation skills.

Position Purpose: Supports community connection activities including connecting members to community resources to support their care management journey and provide necessary care resources in a cost-effective manner. Provides members with known community resources and supports the care team to identify member community support and provide health education as appropriate.

• Provides support to members to connect them to known community and care resources in a cost- effective manner
• Supports the coordination of community outreach resources available to members and promotes awareness of care/services
• Serves as support for members on community and care resource inquiries and opportunities available to members
• Supports all member related correspondence and educational materials to assist in the facilitation of a successful community connection
• Documents and maintains all community resources to ensure standards of practice and policies are in accordance with health plan requirements
• Provide assistance to the clinical team of nurses and social workers. Activities include, but are not limited to outreach, community education, informal guidance and member support
• Conduct non-clinical general health assessments in order to refer members to appropriate care/services, resolve concerns on member’s behalf, and gather information for medical providers and staff working within the organization
• Conduct non-medical assessments such as home safety, assessment of the community/environment resources, transportation, employment, and others to be able to refer to appropriate care/services, resolve concerns on member’s behalf, and gather information for medical providers in staff working within our organization
• Conduct telephonic and/or in-person outreach to locate iniduals and families in the community who are hard to reach
• May make visits to inidual homes and/or community organizations
• Working Knowledge of Social Determinants of Health (SDOH) barriers
• Performs other duties as assigned
• Complies with all policies and standards

Education/Experience:

Requires a High School diploma or GED

Pay Range: $17.84 - $28.02 per hour

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an inidual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to ersity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Position Title: Spanish Senior Language Specialist

Department: SLS

Work Location: US (Remote), Costa Rica (Remote)

Position Summary

The Senior Language Specialist (SLS) position is a full time job. The SLS works under the direct supervision of the Director of Quality Assurance. The responsibilities of the position include:

1.   Interpreting

The Senior Language Specialist will continue to provide interpretation services to keep abreast of interpreting skills. The percentage of time dedicated to interpretation will be determined by business needs.

2.   Providing Interpretation Feedback

The SLS is responsible for the interpretation quality of a team of Interpreters. In that capacity, the position entails service observation and one-on-one coaching for interpreters based on service observation results and customer feedback, i.e., Voice of the Customer (VOC). The SLS will also respond to interpretation-related questions initiated by the interpreters on their team.

Supporting the Quality Assurance/Service Observation Program

• Provides data/articles to the Director of Quality Assurance for interpreter publications.

• Participates in training development.

• Mentors new-hires.

• Participates in professional development, including calibration meetings with other SLSs and the Director of Quality Assurance.

• Hosts Office Hours and In-Language Collaborative Learning Sessions.

• Determines the needs of the team and improves the quality of the team.

• Participates in client calibration sessions.

• Participates in the Work-at-Home Audit rotation.

• Researches and resolves VOCs.

• Resolves interpreter Support Requests (SRs.)

• Support LLS’ Quality Management System (QMS) to continually improve the Division’s processes, procedures and services; and thereby increase efficiency, productivity, effectiveness and customer satisfaction.

The full-time hourly rate for this role is listed below. Please note that this hourly rate information is solely for candidates hired to perform work within one of these locations. Experience and education refers to LanguageLine Solutions’ current hourly range for this position. US Remote hourly pay rate is $25.00 USD.

Candidates hired to work in US Remote will be subject to the pay rate associated with the location, and the actual hourly rate amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Required Qualifications

• Exceptional language proficiency in both working languages.

• L5 or L4 status, and a minimum of 1 year experience with LLS.

• Satisfactory attendance and ratings as an interpreter.

• Demonstrated proficiency in the interpretation field.

• Strong oral and written communication skills.

• Strong interpersonal skills and teamwork approach.

• Flexibility with schedule: Candidates will be expected to work within the schedule of their team members and adjust to the needs of the business. This means that sometimes the schedule will change.

• Demonstrated proficiency in MS Suite.

• Multitasking and organizational skills.

• Outstanding customer service skills.

• Competency with lengthy and detailed simultaneous and consecutive note-taking.

• SLSs are required to take precise notes on a daily basis and throughout their shift (Service Observations, VoC Resolutions and other daily tasks.)

• Strong Typing Skills.

• SLSs should be expedient with their typing and have minimal errors.