
TetraScience
over 3 years ago
customer servicecustomer service🇺🇸
usa only🇺🇸
usa only
Who We Are
TetraScience is the R&D Data Cloud company, solving humanity's grand challenges by accelerating and improving scientific outcomes. The Tetra R&D Data Cloud provides life sciences companies with the flexibility, scalability, and data-centric capabilities to enable easy access to compliant, engineered, liquid, and actionable scientific data ('Tetra Data'). As an open platform, TetraScience has built the largest network of life sciences innovators, including instrument makers, informatics solution providers, CRO/CDMOs, visualization, analytics, and data science partners — creating seamless interoperability and empowering an innovation feedback loop to drive the future of life sciences and harness the power of the world's scientific data.
Our core values are designed to guide our behaviors, actions, and decisions such that we operate as one. We are looking to add iniduals to our team that demonstrate the following values:
- Transparency and Context- We trust our people will make the right decisions and overcome any challenges when given data and context.
- Trust and Collaboration- We believe there can only be trust when there is transparency. We are committed to always communicating openly and honestly.
- Fearlessness and Resilience- We proactively run toward challenges of all types. We embrace uncertainty and we take calculated risks.
- Alignment with Customers- We are completely committed to ensuring our customers and partners achieve their missions and treat them with respect and humility.
- Commitment to Craft- We are passionate missionaries. We sweat the details, as the small things enable the big things.
Equality of Opportunity- We seek out the best of the best regardless of gender, ethnicity, race, or age. We seek out those who embody our common values but bring unique and invaluable perspectives, talents and advantages.
What You Will Do
- Own all aspects of customer relationships with a focus on customer retention and satisfaction
- Project manage the renewal experience and build business cases for each customer’s success
- Proactive outreach and engagement with TetraScience’s existing customers to ensure continued adoption and satisfaction.
- Manage customer onboarding and entire customer journey and experience with TetraScience
- Capture and analyze customer feedback to resolve issues in a timely manner
- Collaborate with internal stakeholders such as sales, delivery engineers, and product to analyze customer feedback and guide customer success and product enhancements
- Be a customer advocate internally at TetraScience
- Leverage data insights to manage progress, performance, and priorities
- Work cross-functionally with Sales and Customer Support to grow accounts and reduce customer frictions
Requirements
What You Have Done
- BS or M.Sc. in Biology, Biotechnology, Bioengineering or similar Life Science field with 7+ years experience in Life Sciences.
- Absolute customer-centric mindset and meticulous attention to details
- Excellent communicator to align with sales, marketing, and engineering stakeholders
- Minimal 5 years of Customer Success, Professional Services, or Consulting experience in an Enterprise SaaS environment with the ability to forge relationships with users, decision makers, and influential stakeholders
- General understanding of Life Sciences R&D processes and scientific concepts. Must be able to immediately interface and build trust with Senior Level Business and IT leaders in top-rated Biotech and Pharma companies
- Self-motivated, independent, adaptable, and can thrive in a fast-paced startup environment
- Bilingual, speaks fluent English and German


100% remote workalexandriabaltimorecharlestoncharlotte
Title: Sales Representative, Inbound Remote
Location: Baltimore, Maryland, United States • Alexandria, Virginia, United States • Richmond, VA, Virginia, United States • Greensboro, North Carolina, United States • Charlotte, North Carolina, United States • Raleigh, North Carolina, United States • Charleston, South Carolina, United States • Charleston, West Virginia, United States
Remote
Full-time
Job Description:
Apply Today - Training Classes Begin May and June 2026!
Are you ready to launch a rewarding career in insurance sales? We're seeking motivated, people-focused iniduals to join our Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth‑oriented role.
Key Date:
- Unlicensed Class: May 18, 2026
- Licensed Class: June 1, 2026
- Unlicensed Class: June 29, 2026
Start your journey with us and build a career where your talent and passion for helping others truly make an impact.
As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support you need to succeed from day one.
Plus, you'll enjoy:
- Generous earning potential
- Paid licensing and training opportunities
- Comprehensive benefits
- Flexible work arrangements
- Strong work-life balance
- And more!
Why Liberty Mutual?
Pay Details:
- Starting base salary is $45K with opportunity for growth + generous commission.
- Average first year earnings range from $55K-$75K through a combination of base salary and generous commission.
- Top Performing Agents in their second year and onward, can earn up to $85k+.
Our Sales Representative, Inbound Remote position is available to candidates based in the states of Maryland, Virginia, North Carolina, South Carolina, and West Virginia. Applicants must reside in one of these specified locations to be considered for this role.
Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.?
Job Details
As an Inbound Sales Representative you will be handling inbound calls and warm leads, consulting with potential and existing policyholders on their insurance needs and matching the correct coverages, products, and benefits to convert sales leads into policyholders.
You'd be a great fit if you are:
A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.
A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their inidual needs.
A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders.
A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.
Position Details:
From day one you will begin paid training in a remote work environment. All Inbound Sales Representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!
- Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
- Comprehensive medical benefits from Day 1.
- No cold calls, all incoming warm leads.
- Opportunities for rewards and recognition.
- Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a
minimum of 12 months before consideration for another shift.
- All computer equipment is provided. You must be able to maintain department work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet service
Qualifications
- 2-3 years sales experience preferred. 2 years of sales/service-related work experience required.
- Strong, engaging interpersonal and persuasion skills needed to close sales.
- Ability to communicate well to both prospects and customers.
- Excellent analytical, decision-making and organizational skills.
- Strong typing capabilities and PC proficiency.
- Property and Casualty License required after hire.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every inidual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

kansas cityksmooption for remote work
Wellness Coordinator
Primary location: Kansas City, MO
Additional locations: Kansas City, Kansas
Overtime status: Non-exempt
Travel: Yes, 10 % of the Time
Job Description:
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by ersity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
Wellness Coordinators function in a non-clinical capacity responsible for providing care coordination or administrative support to members with behavioral health and substance abuse needs.
Wellness Coordinators will be a primary care navigator by locating and engage members, screening for and identifying gaps in care, addressing SDOH needs and developing inidual care plans to overcome barriers to access to care.
Wellness Coordinators will also provide administrative support to the Behavioral Health Case Management department through assigning referrals, providing chart summaries and verification of member demographics.
Schedule: Monday through Friday a 40-hour work week between the hours of 8:00 am to 5:00 pm CST. This is a field base position when not in the field will work from home.
Location: Communicable distance to Kansas City Missouri or Kansas City, Kansas
If you reside in Kansas City Missouri or Kansas City, Kansas, you'll enjoy the flexibility to telecommute* as you take on some tough challenges.
Primary Responsibilities:
- Wellness Coordinators work in an inbound and outbound member queue
- Documentation in multiple electronic documentation systems
- Coordinate information to clinical team partners
- Provide behavioral health benefit education
- Contact members to screen for and identity gaps in care
- Provide network referrals and appropriate community resources to help the member engage with mental health and substance use treatment
- Administrative support
- Performs other duties as assigned
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
- Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
- Medical Plan options along with participation in a Health Spending Account or a Health Saving account
- Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
- 401(k) Savings Plan, Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- High School Diploma/GED
- 3+ years of computer proficiency experience to include Adobe and Microsoft office
- 2+ years of managed care or call center experience
- 1+ years of experience handling sensitive issues with members and providers in a confidential manner
- Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI)
- Live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
- Ability to be out in the field 10% of the time with a current and non-restricted state of Missouri or Kansas driver's license and state-required insurance
- Must reside within a communicable distance to Kansas City Missouri or Kansas City, Kansas
Preferred Qualifications:
- 1+ years of experience in Medical/Behavioral health setting (i.e. hospital, managed care organization, or joint medical/behavioral outpatient practice)
- Casework experience at hospitals, social service agencies or community mental health centers
- Dual diagnosis experience with mental health, substance abuse, and special needs
- Knowledge of state waiver program
- Experience working in an environment that requires coordination of benefits and utilization of multiple groups and resources for patients
- Working knowledge of community-based resources and services
- Creative problem-solving skills with the ability to use community and network resources to meet members' needs
- Demonstrates initiative in achieving inidual, team, and organizational goals and objectives
Soft Skills:
- Must demonstrate flexibility, ability to follow through on all tasks in a timely fashion, good attention to detail and a willingness to learn
- Solid oral and written communication skills - specifically telephone skills
- Demonstrated effective organizational skills and scheduling skills as observed in day-to-day work
- Experience handling sensitive issues with members and providers in a confidential manner
- Excellent customer service skills
- Solid team player and team building skills
- All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.98 to $32.12 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Title: Sr. Director of Executive Engagement & Executive Briefing Centers (EBC)
Location: Remote or Hybrid (based near IonQ's US Headquarters in Washington, DC/College Park, MD.
Travel: Expect 40-50% travel per quarter (mostly local to DMV area), depending on seasonal priorities.Job Description:
About IonQ:
IonQ, Inc. [NYSE: IONQ] is the world's leading quantum platform and merchant supplier - delivering integrated quantum solutions across computing, networking, sensing, and security. IonQ's newest generation of quantum computers, the IonQ Tempo, is the latest in a line of cutting-edge systems that have been helping customers and partners including Amazon Web Services, and AstraZeneca achieve 20x performance results and accelerate innovation in drug discovery, materials science, financial modeling, logistics, cybersecurity, and defense. In 2025, the company achieved 99.99% two-qubit gate fidelity, setting a world record in quantum computing performance.
Headquartered in College Park, Maryland, IonQ has operations in California, Colorado, Massachusetts, Tennessee, Washington, Italy, South Korea, Sweden, Switzerland, Canada, and the United Kingdom. Our quantum computing services are available through all major cloud providers, while we also meet the needs of networking and sensing customers across land, sea, air, and space. IonQ is making quantum platforms more accessible and impactful than ever before.
Location: Remote or Hybrid (based near IonQ's US Headquarters in Washington DC/College Park, MD.
Travel: Expect 40-50% travel per quarter (mostly local to DMV area), depending on seasonal priorities.
The Role:
We are seeking a Sr. Director, Customer Engagement & Customer Experience to lead the company's Executive Briefing Center (EBC) and customer engagement strategy-ensuring that every high-value customer interaction, both in-person and digital, delivers a cohesive, high-impact experience that drives strategic relationships, adoption, and advocacy.
This is a strategic and operational leadership role responsible for designing and scaling IonQ's physical and experiential customer engagement model, anchored in our Executive Briefing Centers across College Park, Washington DC, Seattle, and future global locations.
Working at the intersection of product marketing, sales, customer success, field teams, and partnerships, this role serves as the architect and operator of IonQ's customer experience, with a primary focus on delivering world-class executive engagements and translating those interactions into long-term customer value and market credibility.
The ideal candidate is both a strategic leader and hands-on builder-someone who can create exceptional in-person and executive-level experiences while building scalable programs that extend those engagements into broader customer storytelling, advocacy, and lifecycle engagement.
In this role, you will:
- Build and scale a world-class Executive Briefing Center (EBC) program across IonQ's global footprint.
- Ensure that every executive and customer interaction delivers a differentiated, high-impact experience aligned to IonQ's platform narrative.
- Translate customer engagement into durable assets including customer stories, use cases, and advocacy programs that drive market momentum.
Responsibilities:
- Own and operate IonQ's Executive Briefing Center (EBC) program, including strategy, experience design, content, and execution across College Park, Washington DC, Seattle, and future locations.
- Design and deliver high-impact executive briefings, customer visits, and strategic engagements tailored to enterprise, government, and partner audiences.
- Partner with product marketing, sales, and leadership to craft compelling, customized briefing narratives that align to customer priorities and IonQ's platform strategy.
- Establish scalable processes and playbooks for EBC planning, execution, and follow-up, ensuring consistency and quality across all engagements.
- Build and manage the pipeline of strategic customer visits and executive engagements, aligned to priority accounts and revenue opportunities.
- Ensure physical environments, demos, and experiences reflect IonQ's technical leadership and long-term vision.
- Capture insights and outcomes from customer engagements and translate them into actionable feedback for product, marketing, and sales teams.
- Lead the development of customer engagement and advocacy programs, including customer stories, case studies, testimonials, and reference programs.
- Partner with product marketing and content teams to translate customer engagements into scalable storytelling assets that reinforce IonQ's platform narrative.
- Define and scale customer lifecycle engagement programs, including onboarding, education, and executive engagement models.
- Align sales, customer success, and marketing teams around strategic account engagement and expansion initiatives.
- Establish frameworks for customer referenceability and advocacy, enabling sales and marketing to leverage customer proof points effectively.
- Define and track key metrics across EBC effectiveness, customer engagement, and advocacy impact, including influence on pipeline, deal progression, and expansion.
- Implement dashboards and reporting to measure the effectiveness of customer programs and identify opportunities for optimization.
- Partner with Marketing Ops, RevOps, and Customer Success Ops to ensure visibility into customer engagement performance and business impact.
Requirements:
- 15+ years of experience in customer engagement, executive briefing programs, customer experience, or related leadership roles in enterprise B2B environments.
- Proven experience building and operating Executive Briefing Centers (EBCs) or high-touch executive engagement programs.
- Strong understanding of enterprise and government sales cycles, strategic account management, and executive stakeholder engagement.
- Track record of designing and scaling customer storytelling and advocacy programs that drive credibility and revenue impact.
- Experience working closely with product marketing, sales, and customer success teams to translate strategy into high-impact customer experiences.
- Exceptional leadership and stakeholder management skills, with the ability to influence senior executives and cross-functional teams.
- Strong ability to craft compelling narratives and experiences for technical and executive audiences.
- Analytical mindset with experience defining and tracking customer engagement and program performance metrics.
- Ability to translate high-level company strategy into structured, scalable customer engagement programs.
- Comfortable operating in a fast-moving, high-growth environment with evolving priorities and ambiguity.
- Strategic thinker who remains hands-on and execution-focused.
- Highly organized, self-directed, and capable of driving alignment across distributed teams.
The approximate base salary range for this position is $169,869 - $221,514. The total compensation package includes base, bonus, equity, and a range of benefit options found on our career site.
Compensation will vary based on inidual factors such as education, qualifications, and experience of the final candidate(s), specific office location, and calibration against relevant market data and internal team equity. Posted base salary figures are subject to change as new market data becomes available. Our benefits include comprehensive medical, dental, and vision plans, matching 401K, unlimited PTO and paid holidays, parental/adoption leave, legal insurance, and a home technology stipend. Details of participation in these benefit plans will be provided when a candidate receives an offer of employment.
At IonQ, we believe in fair treatment, access, opportunity, and advancement for all while striving to identify and eliminate barriers. We empower employees to thrive by fostering a culture of autonomy, productivity, and respect. We are dedicated to creating an environment where iniduals can feel welcomed, respected, supported, and valued.
We are committed to equity and justice. We welcome different voices and viewpoints and do not discriminate on the basis of race, religion, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, military or veteran status, or any other basis protected by law. We are proud to be an Equal Employment Opportunity employer.
US Technical Jobs. The position you are applying for will require access to technology that is subject to U.S. export control and government contract restrictions. Employment with IonQ is contingent on either verifying "U.S. Person" (e.g., U.S. citizen, U.S. national, U.S. permanent resident, or lawfully admitted into the U.S. as a refugee or granted asylum) status for export controls and government contracts work, obtaining any necessary license, and/or confirming the availability of a license exception under U.S. export controls. Please note that in the absence of confirming you are a U.S. Person for export control and government contracts work purposes, IonQ may choose not to apply for a license or decline to use a license exception (if available) for you to access export-controlled technology that may require authorization, and similarly, you may not qualify for government contracts work that requires U.S. Persons, and IonQ may decline to proceed with your application on those bases alone. Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law.
US Non-Technical Jobs. Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law.

100% remote workflfort myersjacksonvillelake mary
Title: Sales Representative, Inbound
Remote
Location: Lake Mary, Florida, United States • Orlando, Florida, United States • Jacksonville, Florida, United States • Tampa, Florida, United States • Miami, Florida, United States • Fort Myers, Florida, United States • Tallahassee, Florida, United States • St Petersburg, Florida, United States • St. Augustine, Florida, United States
Job Description:
Description
Apply Today - Training Classes Begin in June 2026!
Are you ready to launch a rewarding career in insurance sales? We're seeking motivated, people-focused iniduals to join our Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth‑oriented role.
Key Date:
- Licensed Class: June 1, 2026
- Unlicesned Class: June 29, 2026
Start your journey with us and build a career where your talent and passion for helping others truly make an impact.
As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support you need to succeed from day one.
Plus, you'll enjoy:
- Generous earning potential
- Paid licensing and training opportunities
- Comprehensive benefits
- Flexible work arrangements
- Strong work-life balance
- And more!
Why Liberty Mutual?
Pay Details:
- Starting base salary is $45K with opportunity for growth.
- Average earnings range from $55K-$75K through a combination of base salary and generous commission.
- Top Performing Agents in their second year and onward, can earn up to $85k+.
Our Sales Representative, Inbound Remote position is available for candidates based in the state of Florida. Applicants must reside within the specified location to be considered for this role.
Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.
Job Details
As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders.
You'd be a great fit if you are:
A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.
A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their inidual needs.
A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders.
A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.
Position Details:
From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!
- Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
- Comprehensive medical benefits from Day 1.
- No cold calls, all incoming warm leads.
- Opportunities for rewards and recognition.
- Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift.
- All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet services.
Qualifications
- 2-3 years sales experience preferred. 2 years of sales/service-related work experience required.
- Strong, engaging interpersonal and persuasion skills needed to close sales
- Ability to communicate well to both prospects and customers
- Excellent analytical, decision-making and organizational skills
- Strong typing capabilities and PC proficiency
- Property and Casualty License required after hire.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every inidual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
- California
- Los Angeles Incorporated
- Los Angeles Unincorporated
- Philadelphia
- San Francisco

100% remote workflfort myersjacksonvillelake mary
Title: Sales Representative, Inbound
Remote
Location: Lake Mary, Florida, United States • Orlando, Florida, United States • Jacksonville, Florida, United States • Tampa, Florida, United States • Miami, Florida, United States • Fort Myers, Florida, United States • Tallahassee, Florida, United States • St Petersburg, Florida, United States • St. Augustine, Florida, United States
Job Description:
Description
Apply Today - Training Classes Begin June 2026!
Are you ready to launch a rewarding career in insurance sales? We're seeking motivated, people-focused iniduals to join our Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth‑oriented role.
Key Date:
- Unlicensed Class: June 29, 2026
- Licensed Class: June 1, 2026
Start your journey with us and build a career where your talent and passion for helping others truly make an impact.
As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support you need to succeed from day one.
Plus, you'll enjoy:
- Generous earning potential
- Paid licensing and training opportunities
- Comprehensive benefits
- Flexible work arrangements
- Strong work-life balance
- And more!
Why Liberty Mutual?
Pay Details:
- Starting base salary is $45K with opportunity for growth.
- Average earnings range from $55K-$75K through a combination of base salary and generous commission.
- Top Performing Agents in their second year and onward, can earn up to $85k+.
Our Sales Representative, Inbound Remote position is available for candidates based in the state of Florida. Applicants must reside within the specified location to be considered for this role.
Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.
Job Details
As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders.
You'd be a great fit if you are:
A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.
A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their inidual needs.
A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders.
A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.
Position Details:
From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!
- Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
- Comprehensive medical benefits from Day 1.
- No cold calls, all incoming warm leads.
- Opportunities for rewards and recognition.
- Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift.
- All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet services.
Qualifications
- 2-3 years sales experience preferred. 2 years of sales/service-related work experience required.
- Strong, engaging interpersonal and persuasion skills needed to close sales
- Ability to communicate well to both prospects and customers
- Excellent analytical, decision-making and organizational skills
- Strong typing capabilities and PC proficiency
- Property and Casualty License required after hire.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every inidual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
- California
- Los Angeles Incorporated
- Los Angeles Unincorporated
- Philadelphia
- San Francisco

amarillohoustonhybrid remote worktx
Title: Money Out Processor
Location: Houston United States
Job Description:
Who We Are
At Corebridge Financial, we believe action is everything. That's why every day we partner with financial professionals and institutions to make it possible for more people to take action in their financial lives, for today and tomorrow.
We align to a set of Values that are the core pillars that define our culture and help bring our brand purpose to life:
- We are stronger as one: We collaborate across the enterprise, scale what works and act decisively for our customers and partners.
- We deliver on commitments: We are accountable, empower each other and go above and beyond for our stakeholders.
- We learn, improve and innovate: We get better each day by challenging the status quo and equipping ourselves for the future.
- We are inclusive: We embrace different perspectives, enabling our colleagues to make an impact and bring their whole selves to work.
Corebridge Financial helps people make some of the most meaningful decisions they're ever going to make. We help them plan and take action to protect the future they envision and respond to some of life's most difficult moments through the solutions and services we provide. We do this through our broad portfolio of life insurance, retirement, and institutional products, offered through an extensive, multichannel distribution network. We provide solutions for a brighter future through our client centered service, breadth of product expertise, deep distribution relationships, and outstanding team of hardworking and passionate employees.
As a member of the Money Out/Claims team, you will be tasked with processing a variety of transactions disbursing funds to our participants. This can include loans, non-periodic distributions, periodic distributions, systematic withdrawals, or claim payouts*. This would include strong communication and collaboration with colleagues across various internal departments, or support of written communication directly to our advisors and participants. Additionally, maintaining high quality outputs and supporting a strong control environment are crucial for the role.
- Claims support also extends to supporting the notice of death process
Career Path
Our career progression program will provide you with the opportunity to develop your skills, strengthen your productivity and be eligible to progressively advance to positions with an increased responsibility and increased compensation. We provide you with the training and opportunity for development along with a pay for performance culture to earn additional recognition and bonuses.
About the role
We want to hear from you today if you can:
- Maintain high work standards reviewing and processing complex financial documents.
- Process all requests while maintaining quality review and productivity standards.
- Use customer service skills to convey positivity while communicating accurately, in a detailed and professional manner.
- Must be able to learn, understand and interpret options offered to correctly process or determining if a request is not in good order based on requirements to ensure compliance with products, plan, group and IRS regulations.
- Work in a team environment, develop working relationships inside and outside the organization, share information and ideas with team members/management, and strive to achieve continuous improvement and increase efficiency.
- Handle special projects as assigned.
- Evaluate and resolve escalated and high priority situations using research skills and alternative approaches.
- Set up your own home office and work remotely (until our office re-opens) with minimal frustration and supervision. Tools and equipment are provided. Evaluate and resolve escalated and high priority situations using research skills and alternative approaches.
What we are looking for
- Ability to work successfully in a structured fast paced team environment which means your day will go by fast. You must be able to manage multiple tasks at one time.
- Excellent communication skills, both oral and written.
- We need advanced computer knowledge. Proficient with MS Office and strong professional typing skills required.
- Ability to learn new software applications, open to experimentation with digital tools, ability to use dual monitors, and researching
with an analytical and curious mind will be our A+ digital savvy candidate.
- Availability to work overtime on short notice.
- Minimum of 2 years clerical / administrative experience with a demonstrated background of loyalty to your past employers.
- High School Diploma or GED from an accredited institution required/college degree preferred.
Work Location
This position is based in Corebridge Financial's [Amarillo, TX; Houston, TX] office and is subject to our hybrid working policy, which gives colleagues the benefits of working both in an office and remotely.
#LI-ST1 #LI-HYBRID
Why Corebridge?
At Corebridge Financial, we prioritize the health, well-being, and work-life balance of our employees. Our comprehensive benefits and wellness program is designed to support employees both personally and professionally, ensuring that they have the resources and flexibility needed to thrive.
Benefit Offerings Include:
- Health and Wellness: We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being.
- Retirement Savings: We offer retirement benefits options, which vary by location. In the U.S., our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms). These Company contributions vest immediately.
- Employee Assistance Program: Confidential counseling services and resources are available to all employees.
- Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1, up to $5,000.
- Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work.
- Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it.
Eligibility for and participation in employer-sponsored benefit plans and Company programs will be subject to applicable law, governing Plan document(s) and Company policy.
We are an Equal Opportunity Employer
Corebridge Financial, is committed to being an equal opportunity employer and we comply with all applicable federal, state, and local fair employment laws. All applicants will be considered for employment based on job-related qualifications and without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, neuroergence, age, veteran status, or any other protected characteristic. The Company is also committed to compliance with all fair employment practices regarding citizenship and immigration status. At Corebridge Financial, we believe that ersity and inclusion are critical to building a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our colleagues are respected as iniduals and valued for their unique perspectives.
Corebridge Financial is committed to working with and providing reasonable accommodations to job applicants and employees, including any accommodations needed on the basis of physical or mental disabilities or sincerely held religious beliefs. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to [email protected]. Reasonable accommodations will be determined on a case-by-case basis, in accordance with applicable federal, state, and local law.
We will consider for employment qualified applicants with criminal histories, consistent with applicable law.
To learn more please visit: www.corebridgefinancial.com
Functional Area:
OP - Operations
Estimated Travel Percentage (%): Up to 25%
Relocation Provided: No
American General Life Insurance Company

100% remote workiamnndsd
Title: Claims Customer Service Representative
Location: Eden Prairie United States
Job Description:
This position is Remote in Minnesota, Iowa, North Dakota, South Dakota, OR Wisconsin. You will have the flexibility to work remotely* as you take on some tough challenges.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
In this role, you'll be empowered to compassionately deliver an exceptional experience to between 30 - 40 callers per day, always remembering that there is a real person on the other end of the phone who is looking for help, guidance, and support. Every phone call gives you that opportunity to improve the lives of our customers and exceed their expectations. You'll spend your day by responding to calls from our members and help answer questions and resolve issues regarding health care eligibility, claims and payments. At the end, you'll know you performed with integrity and delivered the best customer service experience making your customers feel better because they talked to you.
This position is full time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm CST. It may be necessary, given the business need, to work occasional overtime.
We offer 8 weeks of paid on-the-job training. The hours during training will be 8:00 am - 5:00 pm CST from Monday - Friday. Training will be conducted virtually from your home.
Primary Responsibilities:
- Answer incoming phone calls from customers (i.e., members, providers, facilities) in a call center setting and identify the type of assistance needed (i.e., benefit and eligibility, billing and payments, authorizations for treatment, explanation of benefits, and claims information)
- Focus on resolving issues on the first call, navigating through complex computer systems to identify the status of the issue and provide appropriate response to caller
- Deliver information and answer questions in a positive manner to facilitate strong relationships with members and providers
- Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems
- Research complex issues across multiple databases and work with support resources to resolve customer issues and / or partner with others to resolve escalated issues
- Meet the performance goals established for the position in the areas of: efficiency, call quality, customer satisfaction, and attendance
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- High School Diploma / GED
- Must be 18 years of age OR older
- 1+ years of experience in a related environment (i.e., call center, customer service, office etc.) using phones and computers as the primary job tools
- Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications
- Ability to successfully complete the Customer Service training classes and demonstrate proficiency of the material
- Ability to work full time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm CST. It may be necessary, given the business need, to work occasional overtime.
Preferred Qualifications:
- Health care experience
- Call center experience
Telecommuting Requirements:
- Reside within the state of Minnesota, Iowa, North Dakota, South Dakota, OR Wisconsin
- Ability to keep all company sensitive documents secure (if applicable)
- Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
- Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.
Soft Skills:
- Ability to multi - task duties as well as the ability to understand multiple products and multiple levels of benefits within each product
- Demonstrated ability to listen skillfully, collect relevant information, build rapport, and respond to customers in a compassionate manner
- Strong communication skills, empathy
- Critical thinking skills to problem solve and resolve customer concerns
- All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.15 - $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO

cahybrid remote workmodesto
Title: Senior Leave & Benefits Specialist
(Relocation Support Available)
Location: Modesto, CA, US, 95354
Workplace: Full-time
Job Description:
Job Req ID: 106990
Job Type: Full-time
Work Category: Hybrid Telecommute
Application Close Date: 05/08/2026
Sponsorship: Not Available
Compensation: $ 93,800 - $ 140,600
Gallo Privacy Policy
We are GALLO
We’re a family-owned company with a 90+ year legacy, that’s consistently recognized as a Glassdoor “Best Places to Work.” We have 130+ brands in our total alcohol beverage portfolio including wine, malt, spirits, and ready-to-drink beverages. We’re home to the #1 wine and spirits brands in the U.S. - Barefoot Wine & High Noon and are the official sponsors of the NFL, NHL, UFC, and PGA of America.
View our Corporate Values and Mission Statement here.
A Taste of What You’ll Do
In this role, you’ll play a critical part in delivering a seamless, compliant, and employee-centered leave experience across the organization. You’ll administer a wide range of leave programs and partner closely with third-party administrators, state agencies, and internal teams to ensure leaves of absence, disability, and workers’ compensation are coordinated effectively and accurately. Your work will directly support employees during some of their most important moments, balancing empathy with precision and regulatory rigor.
You’ll serve as a trusted subject matter expert, applying deep knowledge of federal, state, and local leave laws while ensuring company policies are followed consistently. From intake and eligibility determination through return-to-work coordination, you’ll manage complex cases with discretion, sound judgment, and a service-focused mindset. Clear communication with employees and managers will be central to your success, as will your ability to meet deadlines, maintain confidentiality, and ensure data integrity across systems.
Collaboration will be at the heart of your day-to-day work. You’ll partner with HR, Legal, Payroll, Benefits, Disability Management, Workers’ Compensation, and operational leaders to review cases, support return-to-work planning, and transition employees into the interactive process when additional accommodations are needed. You’ll also contribute to continuous improvement by identifying trends, developing training, and supporting strategic leave management initiatives that strengthen the employee experience and business outcomes.
What You’ll Need
- Bachelor’s degree plus 5 years of experience in leave, absence, disability, benefits or case management reflecting increasing levels of responsibility; OR High School diploma or State-issued equivalency certificate plus 9 years of experience in leave, absence, disability, benefits or case management reflecting increasing levels of responsibility.
- Knowledge of leave administration practices using applicable federal, state, municipal regulations and Company policies and collective bargaining agreements, as applicable.
- Demonstrates strong customer service, excellent written/verbal communication, and organizational skills.
- Ability to manage deadlines, and maintain strict confidentiality.
- Experience with HRIS/leave management systems and Microsoft Office (Outlook, Word, Excel), as demonstrated in work product and employment experience.
- Required to travel to company offices, sites, and/or meeting locations for onboarding, training, meetings, and events for development, department needs, and business delivery up to 5% of the time, with or without reasonable accommodation. This may be in addition to travel requirements, if applicable, as listed in this job description.
- Required to be 18 years or older. This may be in addition to other age requirements, if applicable, as listed in this job description.
How You’ll Stand Out
- Deep, hands-on expertise administering complex leave programs, including FMLA, CFRA/PDL, ADA/FEHA, PWFA, USERRA, and state and local leave programs, with the ability to identify and escalate high-risk or sensitive cases.
- Proven ability to partner cross-functionally with HR, Legal, Payroll, Benefits, Disability, and Workers’ Compensation teams to deliver an integrated absence, accommodations, and return-to-work experience.
- Strong analytical mindset with experience using data and reporting to identify trends, support compliance, and drive continuous improvement in leave management processes.
To view the full job description, please click here.
Our Benefits & Perks
We are committed to providing competitive compensation, perks, and a culture that supports your well-being. Benefits depend on your work category and may include medical and dental coverage, 401k plans, profit sharing, pet insurance, company holidays, access to an employee wine shop, and more! Additional information will be provided before your first interview.
The Fine Print
- The Company does not sponsor for employment-based visas for this position now or in the future.
- Actual compensation paid within the range will be determined by factors such as the education, experience, knowledge, skills and abilities of the applicant, internal equity, and alignment with market data. In addition to the salary, this position may be eligible for bonuses, incentive plans, or participate in tasting room tip pools, as applicable.
- This position will be based in the location(s) specified in the job posting with an option for occasional telecommuting. You will be expected to live within a commutable distance.
- It is the Company’s policy for job postings to be open to internal candidates for a minimum of 5 days and to external candidates, if applicable, for a minimum of 3 days.
Gallo’s policy is to afford equal employment opportunities to all applicants and employees and not to discriminate on the basis of race, traits associated with race, including but not limited to, hair texture and protective hairstyles (such as braids, locks, and twists), color, national origin, ancestry, creed, religion, physical disability, mental disability, medical condition as defined by applicable state law (including cancer and predisposing genetic characteristics), genetic information, marital status, familial status, sex, gender, gender identity, gender expression, sexual orientation (actual or perceived), transgender status, sex stereotyping, pregnancy, childbirth or related medical conditions, reproductive health decision making, age, military or veteran status, domestic violence or sexual assault victim status, or any other basis protected by applicable law. Nor will Gallo discriminate based on a perception that an inidual has any of the foregoing characteristics or is associated with a person who has, or is perceived to have, any of those characteristics.
Gallo will comply with state and local laws prohibiting discrimination for lawful out-of-work behavior, such as off-duty use of cannabis away from the workplace (subject to federal and state law exceptions), the existence of non-psychoactive cannabis metabolites in hair, blood, urine, or other bodily fluids as determined by a drug screening test (subject to federal and state law exceptions).
We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gallo is committed to providing reasonable accommodation for candidates with disabilities in our recruiting process. If you need any assistance or accommodation due to a disability, please let us know at 209.341.7000.
Gallo is enrolled in the Department of Homeland Security's E-Verify program and will use the program to verify the employment eligibility of all newly hired employees as required.
E-Verify Notice
Right to Work
Employee Polygraph Protection Act

100% remote workmilwaukeewi
Title: Regional Sales Manager
- Northwest UT, WA, OR, ID, CO.
Location: Milwaukee, WI, US, 53224-9508
Workplace: Sales
Department: Sales
Job Description:
AOS/Ashland City, TN
A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world’s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.
Primary Function
In order to familiarize the new or prospective Regional Manager (RM) with the requirements of their position, the following job description deals with specific duties and general requirements of a Regional Manager. The Regional Manager is the principal liaison between the DSM's (District Sales Representatives), MR's (Manufacturer’s Representatives) and the company. The RM is responsible directly to the Northern/Southern Sales Manager (NSM/SSM) and indirectly to Vice President of Sales (VPS). Manages sales activities of organization by performing the following duties personally or through subordinate supervisors.
Responsibilities
- Plan, direct, and monitor the activities of a sales team within a specified region to achieve established sales targets.
- Manage the day-to-day activities of a regional sales force in order to implement the organization's overall sales strategy for an assigned region.
- Monitor the performance of the sales teams or branches within the region and re-allocate resources to improve overall results.
- Contribute to the development of sales, marketing, customer retention, advertising, pricing, and distribution strategies for the region.
- Oversee sales support activities such as sales administration, customer service, distribution, invoicing, and credit and collections to ensure that customer orders are processed, dispatched, invoiced, and paid accurately and on time.
- Coach sales representatives on the technical aspects of the organization's products and services; on marketing campaigns and sales promotions; and on sales techniques, procedures, and standards that will help them achieve their sales targets.
- Other responsibilities may be assigned as needed.
Qualifications
- Minimum of 5 years related work experience within the plumbing and HVAC indusrty with potential previous knoledge of the gas and electrin water heating business.
- 4-5 years of Supervisory/Leadership experience
- Experience in sales or new business development with a focus on building strong realtionships with rep agencies and distributors,
- Experience implementing professional services and serving as "face of the factory" with customers
- Ability to travel as required and manage a territory as one's own business a strong plus.
- Proficiency in MS Office Products is required. Experience in Salesforce CRM is a plus.
Education
Bachelor's Degree in Business Management
We Offer
Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.
#LI-AO
#LI-Remote#AppcastADA Statement & EEO Statement
In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified iniduals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

100% remote workbaton rougeduluthlalafayette
Title: Sales Representative, Inbound Remote
Location: Minneapolis, Minnesota, United States • Saint Paul, Minnesota, United States • Lakeville, Minnesota, United States • Duluth, Minnesota, United States • Baton Rouge, Louisiana, United States • New Orleans, Louisiana, United States • Metairie, Louisiana, United States • Lafayette, Louisiana, United States
Full-time
Remote
Job Description:
Apply Today - Training Classes in June 2026!
Are you ready to launch a rewarding career in insurance sales? We're seeking motivated, people-focused iniduals to join our Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth‑oriented role.
Key Date:
- Licensed Class: June 1, 2026
- Unlicensed Class: June 29, 2026
Start your journey with us and build a career where your talent and passion for helping others truly make an impact.
As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support you need to succeed from day one.
Plus, you'll enjoy:
- Generous earning potential
- Paid licensing and training opportunities
- Comprehensive benefits
- Flexible work arrangements
- Strong work-life balance
- And more!
Why Liberty Mutual?
Pay Details:
- Starting base salary is $45K with opportunity for growth + generous commission.
- Average first year earnings range from $55K-$75K through a combination of base salary and generous commission.
- Top Performing Agents in their second year and onward, can earn up to $85k+.
Our Sales Representative, Inbound Remote position is available to candidates based in the states of Minnesota and Louisiana. Applicants must reside within these specified locations to be considered for this role.
Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.
Job Details
As an Inbound Sales Representative, you will be handling inbound calls and warm leads, consulting with potential and existing policyholders on their insurance needs and matching the correct coverages, products, and benefits to convert sales leads into policyholders.
You'd be a great fit if you are:
A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.
A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their inidual needs.
A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders.
A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.
Position Details:
From day one you will begin paid training in a remote work environment. All Inbound Sales Representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!
- Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
- Comprehensive medical benefits from Day 1.
- No cold calls, all incoming warm leads.
- Opportunities for rewards and recognition.
- Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a
minimum of 12 months before consideration for another shift.
- All computer equipment is provided. You must be able to maintain department work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet service
Qualifications
- 2-3 years sales experience preferred. 2 years of sales/service-related work experience required.
- Strong, engaging interpersonal and persuasion skills needed to close sales.
- Ability to communicate well to both prospects and customers.
- Excellent analytical, decision-making and organizational skills.
- Strong typing capabilities and PC proficiency.
- Property and Casualty License required after hire.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every inidual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

100% remote workus national
Title: IAM User Experience & Enablement Owner
(Remote)
Location: Tampa United States
Job Description:
Company Description
About AbbVie
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.
Job Description
This role is part of AbbVie's Information Security & Risk Management (ISRM) team within Business Technology Solutions. The Identity & Access Management (IAM) team is responsible for the development, implementation, and oversight of the organization's IAM strategy, ensuring secure, efficient, and compliant access to systems and data. The IAM team supports all verticals including User Lifecycle Management, Privileged Account Management, Directory Services, MFA/Federation/SSO, Access Certifications, Role Based Access Control, External Identity Management, and Application & System Integration. Our Customer Enablement & Innovation function exists to ensure that every IAM capability is well-documented, easy to use, and successfully adopted across the enterprise.
This position can be virtually anywhere in the U.S.
Take the next step in your career with an organization that strategically invests in the long-term health of the company, its technology and its people. The AbbVie Business Technology Solutions (BTS) team shapes the digital transformation necessary for our treatments to positively impact patients' lives. In the role of User Experience & Enablement Owner, Identity & Access Management, you'll tackle complex challenges as you develop and ersify your professional experiences while helping others grow and develop their skills.
In this role, you'll be responsible for:
- Own and continuously improve the Self-Service IAM Portal, ensuring it provides an intuitive, persona-based experience that simplifies access management for end users and system owners
- Serve as the Voice of the Customer for IAM - collecting, synthesizing, and acting on user feedback to enhance usability, reduce friction, and improve satisfaction across all IAM services
- Conduct end-to-end reviews of IAM processes and services, identifying opportunities to simplify workflows, improve documentation, and enable self-service adoption
- Develop and maintain user-facing documentation, how-to guides, code samples, FAQs, and support resources that make IAM services easy to understand and adopt
- Define and track adoption metrics across IAM services, creating dashboards and reports that provide visibility into usage trends, self-service uptake, and areas for improvement
- Partner with IAM service leads (User Lifecycle Management, Privileged Access Management, MFA/SSO/Federation, RBAC, Access Certifications, and more) to understand capabilities and translate them into clear, accessible user experiences
- Serve as a liaison between technical IAM teams and end users, system owners, and business stakeholders to ensure IAM solutions are effectively communicated and adopted
- Develop onboarding materials and enablement programs to support new application integrations and help system owners navigate IAM processes with confidence
- Identify and escalate usability gaps, adoption barriers, and user experience issues to the Associate Director, Customer Innovation and Enablement
- Support continuous improvement initiatives by analyzing customer feedback, adoption data, and support trends to recommend and implement enhancements
Qualifications
- Bachelors Degree and 6 years of experience OR Masters Degree and 5 years experience OR PhD
- 5+ years in Identity & Access Management or a related information security discipline
- Demonstrated experience improving user experience, driving technology adoption, or managing self-service platforms in an enterprise environment
- Strong ability to translate complex technical concepts into clear, accessible documentation and user guidance
- Experience gathering and acting on user/customer feedback to improve products, platforms, or processes
- Proven ability to work cross-functionally with technical teams and business stakeholders
- Strong organizational skills with the ability to manage multiple workstreams and priorities simultaneously
- Excellent written and verbal communication skills, with experience creating training materials, guides, or enablement content
Beneficial:
- Familiarity with IAM concepts and services such as RBAC, MFA, SSO/Federation, Privileged Access Management, Identity Governance & Administration (IGA), or Access Certifications
- Experience with portal design, knowledge management platforms, or self-service tooling
- Background in product ownership, customer success, or technology enablement roles
- Experience with metrics and reporting tools to track platform adoption and user engagement
- Familiarity with audit and compliance requirements related to identity and access management
Additional Information
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
- The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Inidual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
- We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
- This job is eligible to participate in our short-term incentive programs.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html

100% remote workalbuquerquelas vegasliberty lakenm
Title: Sales Representative, Inbound Remote
Location: Salt Lake City, Utah, United States • Provo, Utah, United States • Ogden, Utah, United States • Liberty Lake, Washington, United States • Spokane, Washington, United States • Las Vegas, Nevada, United States • Reno, Nevada, United States • Santa Fe, New Mexico, United States • Albuquerque, New Mexico, United States
Job Description:
Apply Today - Training Classes Begin June and July 2026!
Are you ready to launch a rewarding career in insurance sales? We're seeking motivated, people-focused iniduals to join our Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth‑oriented role.
Key Date:
- Licensed Class: June 1, 2026
- Unlicensed Class: June 29, 2026
- Licensed Class: July 13, 2026
Start your journey with us and build a career where your talent and passion for helping others truly make an impact.
As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support you need to succeed from day one.
Plus, you'll enjoy:
- Generous earning potential
- Paid licensing and training opportunities
- Comprehensive benefits
- Flexible work arrangements
- Strong work-life balance
- And more!
Why Liberty Mutual?
Pay Details:
- Starting base salary is $45K with opportunity for growth.
- Average earnings range from $55K-$75K through a combination of base salary and generous commission.
- Top Performing Agents in their second year and onward, can earn up to $85k+.
Our Sales Representative, Inbound Remote position is available for candidates based in the states of Washington, New Mexico, Nevada & Utah. Applicants must reside within these specified locations to be considered for this role.
Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.
Job Details
As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders.
You'd be a great fit if you are:
A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.
A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their inidual needs.
A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders.
A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.
Position Details:
From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!
- Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
- Comprehensive medical benefits from Day 1.
- No cold calls, all incoming warm leads.
- Opportunities for rewards and recognition.
- Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift.
- All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet services.
Qualifications
- 2-3 years sales experience preferred. 2 years of sales/service-related work experience required.
- Strong, engaging interpersonal and persuasion skills needed to close sales.
- Ability to communicate well to both prospects and customers.
- Excellent analytical, decision-making and organizational skills.
- Strong typing capabilities and PC proficiency.
- Property and Casualty License required after hire.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every inidual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

100% remote workalbanybuffalocincinnaticleveland
Title: Sales Representative, Inbound
Remote
Location: Philadelphia, Pennsylvania, United States • Pittsburgh, Pennsylvania, United States • Cleveland, Ohio, United States • Columbus, Ohio, United States • Cincinnati, Ohio, United States • East Syracuse, New York, United States • Albany, New York, United States • Buffalo, New York, United States • Newark, New Jersey, United States • North Syracuse, New York, United States
Job Description:
Description
Apply Today - Training Classes Begin June and July 2026!
Are you ready to launch a rewarding career in insurance sales? We're seeking motivated, people-focused iniduals to join our Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth‑oriented role.
Key Date:
- Licensed Class: June 1, 2026
- Unlicensed Class: June 29, 2026
- Licensed Class: July 13, 2026
Start your journey with us and build a career where your talent and passion for helping others truly make an impact.
As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support you need to succeed from day one.
Plus, you'll enjoy:
- Generous earning potential
- Paid licensing and training opportunities
- Comprehensive benefits
- Flexible work arrangements
- Strong work-life balance
- And more!
Why Liberty Mutual?
Pay Details:
- Starting base salary is $45K with opportunity for growth.
- Average earnings range from $55K-$75K through a combination of base salary and generous commission.
- Top Performing Agents in their second year and onward, can earn up to $85k+.
Our Sales Representative, Inbound Remote position is available to candidates based in the states of Pennsylvania, New York, New Jersey, and Ohio. Applicants must reside within these specified locations to be considered for this role.
Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.
Job Details
As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders.
You'd be a great fit if you are:
A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.
A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their inidual needs.
A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders.
A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.
Position Details:
From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!
- Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
- Comprehensive medical benefits from Day 1.
- No cold calls, all incoming warm leads.
- Opportunities for rewards and recognition.
- Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift.
- All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet services.
Qualifications
- 2-3 years sales experience preferred. 2 years of sales/service-related work experience required.
- Strong, engaging interpersonal and persuasion skills needed to close sales.
- Ability to communicate well to both prospects and customers.
- Excellent analytical, decision-making and organizational skills.
- Strong typing capabilities and PC proficiency.
- Property and Casualty License required after hire.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every inidual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
- California
- Los Angeles Incorporated
- Los Angeles Unincorporated
- Philadelphia
- San Francisco

hybrid remote workmanorwood
Title: Specialty Navigator II
Location: 1177 Providence Hwy, Norwood, MA 02062, United States
Hybrid
Full-time
Job Description:
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Reporting to and working under the general direction of the Supervisor(s) and Manager of the department, reviews complex referral requests and evaluates and assigns appropriate specialist for the patient. Works with patients and providers to understand services being requested. Interviews patients as needed to obtain full understanding of what information is being requested. Works closely with Specialty Nurses to ensure clinical handoffs are safe and appropriate. Coordinates care both within Atrius Health and with external partners.
Schedule: Monday - Friday, 8:30 am - 5 pm
This is a hybrid role, hybrid schedule to be determined by manager upon hire.
Location: 1177 PROVIDENCE HWY NORWOOD, MA 02062
If you are located within a commutable distance to our Norwood, MA office, you will have the flexibility to work a hybrid schedule as you take on some tough challenges.
Primary Responsibilities:
- Reviews referral information from clinicians for pertinent information regarding tests, consultations, and procedures. Verifies demographics and insurance information. Work is highly complex detail oriented, involving frequent contact with a range of internal and external contacts as well as the need to understand terms and processes of multiple payers
- Reviews referral information from work queue for pertinent information regarding referral requests
- Reviews each external referral for opportunity to convert to internal referral and reviews options with patients. Redirects patients with managed care products appropriately ensuring clinical handoff is safe using expertise of specialty nurses. Ensures adequate information is obtained and relayed when care is moved
- Explains insurance benefits and options to patients. Explains denials to patients. Keeps patient informed of status of all referrals (approved and denied). Notified patients of scheduled appointments and confirms appointment by mail including confirmed location and map of destination. Informs patient of any preparation that must be completed prior to the appointment. Contacts patient if insurance coverage issues arise during the referral process so that patient can work directly with the insurance company
- Promotes the Atrius Health System of Care by highlighting internal providers and their expertise
- As needed, places orders to start the referral process for the PCP on behalf of patients who have booked appointments and call for the referral. Researches the visit notes to determine if a referral was intended as well as processing referrals for follow-up or annual visits that require a referral
- Schedules patients for tests, consultations, services and procedures with other departments, local private offices, and/or outside vendors/providers
- Answers phone calls, faxed requests and other inquiries relating to referrals and communicates with the physicians and clinicians to acquiree authorization or to inform them of patient issues or clinical paperwork needed
- Research questions/concerns from patients regarding bills and determines if issue is related to the referral process. Assists in resolving billing and denied referral matters as they relate to the referral process. Refers patients to appropriate staff (e.g., patient account representatives) for billing issues related to insurance benefits and services covered under the benefits plan
- Works in collaboration with the person designated as the Practice's Benefits coordinator to maintain cost control, ensure that services provided are within benefit plan guidelines, and that necessary policies and procedures are followed when dealing with non-preferred providers/vendors. May coordinate second opinion requests
- Works with supervisors to ensure patients are receiving timely responses and detailed answers to their complex questions
- Research questions/concerns from patients regarding billing and determines if issue is related to the referral process. Assists in resolving billing and denied referral matters as they relate to the referral process
- Receives escalated issues and stat same day calls; determine appropriate action and/or works with clinical team for decision
- Effectively deescalates issues with upset patients and practices. Uses advanced listening techniques to understand the issue and give patients options as they are available. Escalates to supervisors only as needed
- Supports roles within the Navigator. Trains and teaches as needed
- Participates in problem solving activities, focusing on productivity and quality. Works with supervisors to ensure continuous improvement of the department
- If needed, contacts appropriate parties to obtain referral authorizations and verify coverage (e.g., the Authorization Services Unit (ASU), National Imaging Associates (NIA) or inidual insurance companies). Certain departments may also need to contact additional outside agencies for approval (e.g., American Imaging Management or Med Solutions)
- Performs other duties as assigned
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
- Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
- Medical Plan options along with participation in a Health Spending Account or a Health Saving account
- Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
- 401(k) Savings Plan, Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- High School Diploma/GED
- 3+ years of experience in a clinical or healthcare setting
- Intermediate level proficiency in Microsoft, scheduling software and electronic medical records systems (Epic or equivalent)
Preferred Qualifications:
- Strong problem solving and complex patient management skills preferred
- Relevant experience in the managed care environment preferred
- High level of understanding of health insurance products and limitations in order to match patient to available providers
- Bilingual preferred
Soft Skills:
- Experience working within the health care industry and with health care insurance
- Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations
- Decision Making: Ability tot make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance
- Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents
- Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager
- Written communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers
- Oral Communications: Ability to comprehend and communicate complex verbally information in English to medical center staff, patients, families and external customers
- Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations
- Teamwork: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members
- All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.98 to $32.12 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

100% remote workus national
Title: Staff Technical Lead, Backend
Location: Remote - USA
Job Description:
Customer Journey | Intake Group
Do you get excited about building backend platforms that shape a customer’s very first experience with a product? Shaping the first impression for millions of customers? Are you motivated by complex systems, ambiguous problem spaces, and the challenge of turning that complexity into simple, scalable, customer-first solutions? If so, we’d love to talk.
We’re looking for a Staff Technical Lead to help lead the Intake Upgrades Backend Team, a highly visible and impactful team within the Customer Journey product line at HubSpot.
About the Team
The Intake Upgrades Backend Team powers HubSpot’s upgrade experience by contextualizing and personalizing offerings for our customers. The team builds backend systems that enable product discovery, deliver personalized upgrade recommendations, and facilitate seamless customer requests for new products and features.
This team sits within our Intake Group, which owns the front door to HubSpot — including Signup, Upgrades, Trials, and making return on investment (ROI) visible to customers. First impressions matter, and this team plays a critical role in making those experiences world-class.
While your primary focus will be Upgrades, this backend team also supports our Trials and ROI experiences. The work is deeply cross-functional and highly visible, requiring close collaboration with teams across the organization — particularly our Fintech partners, where pricing, packaging, entitlements, and billing systems are core to the upgrade journey.
About the Role
As a Staff Technical Lead, you will be a player-coach, leading a team of approximately 2-4 backend engineers while remaining deeply hands-on in technical design and implementation.
This role blends hands-on engineering (~75%) with technical leadership and influence (~25%). You’ll help shape architecture in a complex and evolving domain, guide engineers through ambiguity, and ensure we are always solving for the customer first — even when the systems underneath are anything but simple.
You will work closely with Product Managers, Designers, other Tech Leads, and cross-group partners (including Fintech) to build scalable, reliable systems that unlock growth for both our customers and HubSpot.
What You’ll Do
- Act as the technical leader and architect for backend systems powering upgrades, trials, and ROI experiences
- Design and evolve scalable, resilient architectures that integrate with complex Fintech, pricing, and packaging systems
- Stay deeply hands-on in code, reviews, and technical design, setting a high bar for quality and execution
- Lead and mentor engineers through ambiguous problem spaces, helping them break down complexity into clear, actionable solutions
- Partner closely with Product, Design, Data, and Fintech teams to deliver cohesive, customer-centric experiences
- Drive alignment across teams and systems, identifying leverage points that unlock outsized impact
- Balance short-term delivery with long-term platform health and technical strategy
We’re Looking for Someone Who
- Has a strong track record of delivering high-impact, cross-team technical initiatives at scale
- Is comfortable working in high-ambiguity domains, particularly where product, pricing, and financial systems intersect
- Can understand complex system landscapes and distill them into simple, scalable architectures
- Stays deeply hands-on while also providing technical direction, mentorship, and influence beyond their immediate team
- Demonstrates pragmatic decision-making with a bias toward solving problems through technology rather than process
- Raises the bar for technical excellence and helps others do the same
- Embodies HubSpot’s engineering values and customer-first mindset
Tech Stack (Experience, Not Expertise)
We leverage technologies such as Java, Kafka, GraphQL, distributed data stores, and service-oriented architectures. You don’t need to be an expert in every tool, but you should bring strong engineering fundamentals and a willingness to learn and apply new technologies to complex problems.
Pay & Benefits
The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Inidual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons.
This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.
Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.
At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.
Annual Cash Compensation Range:
$221,000—$353,600 USD
We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.
If you need accommodations or assistance due to a disability, please reach out to us using this form.
At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements
Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.
India Applicants: link to HubSpot India's equal opportunity policy here.
About HubSpot
HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers.
At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.
We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.
Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.
Explore more:
- HubSpot Careers
- Life at HubSpot on Instagram
HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.

atlantaazbostoncaco
Title: Travel & Expense Data Analyst
Location: Boston, Massachusetts, United States
Job Description:
Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out erse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.Your Impact
You will serve as the strategic manager of Axon's global travel program, owning our most impactful vendor relationships and ensuring our travelers have access to the best possible travel benefits and perks. You will manage the full lifecycle of travel partnerships, from identifying opportunities and negotiating contracts to implementing and administering programs across our platforms. This role sits at the intersection of travel sourcing, travel program design, and travel and expense platform administration, driving both financial impact and traveler experience at a global organization.Work Location
Hybrid Presence based near our US Hubs - Boston, San Francisco, Atlanta, Sterling, Denver, Seattle, New York City or Scottsdale. This role follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.
What You'll Do
- Identify, source, and manage strategic travel vendor relationships including hotels, airlines, rental cars, and other employee travel perks
- Own contract negotiation, review, and implementation from initial outreach through signing and go-live
- Proactively identify gaps or opportunities in the current travel program and develop a clear point of view on how to address them
- Streamline administrative processes using AI tools, automation, and strategic thinking to reduce friction and improve efficiency
- Administer the Egencia travel platform, including managing inventory, overseeing bookings, and maintaining traveler accounts
- Support the Expensify platform and collaborate closely with the expense team to stay connected to traveler needs and areas for program enhancement
- Provide internal customer service and act as a trusted resource for travel and expense related inquiries across the organization
What You Bring
- 2–5 years of experience in travel sourcing, travel and expense management, vendor negotiations, or a related field
- Proven ability to negotiate and manage vendor contracts
- Strong analytical skills with experience using data and AI to drive decisions
- Sound judgment and the ability to navigate ambiguity, difficult negotiations, and competing priorities with confidence and poise
- Experience with travel & expense platforms (Egencia, Expensify, or similar), Workday, and the full Microsoft Office suite
- Comfort with and curiosity about AI tools (e.g. Claude, Cursor, etc.) to improve workflows and processes
- Excellent communication and interpersonal skills — you are personable, trustworthy, and effective with both internal stakeholders and external partners
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work.
Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers.
Base Pay Range
$83,250—$133,200 USD
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building erse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at [email protected] or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values ersity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to [email protected].

enghybrid remote worklondonunited kingdom
GTM Recruiter
Location: London, England, United Kingdom
Hybrid
Full-time
Job Description:
Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out erse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
As a member of our Global Talent Acquisition team you will be charged with full-life cycle recruitment efforts targeting experienced GTM candidates who align to the mission of the Axon organization: a sense of determination, recruiting prowess, and a desire to make an impact on the world. You're responsible for guiding both candidates and hiring teams through our hiring process. You are focused and driven, with an interpersonal savvy that allows you to partner effectively with candidates, hiring business partners, peers and executives. We are a scrappy bunch and recruiting is a team sport at Axon, so we expect our team to e in to support one another and our exciting goals.This role is based out of our London office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.What You’ll Do
Reports to: Manager, Talent Acquisition- Manage full life cycle recruitment processes from sourcing to offer stage for our hiring teams across the business.
- Support hiring business partners with recruiting strategies to fill current needs while also developing a programmatic framework for pipelining talent for future needs.
- Upkeep and review data and reporting to provide impactful data insights that identify trends and influence decision making for recruitment strategies.
- Utilize Indeed, LinkedIn Recruiter, Greenhouse (Axon’s applicant tracking system) and other creative sourcing techniques to identify candidates and create a robust pipeline.
- Measure outputs and iterate to ensure continuous improvement, championing new recruitment/sourcing/posting ideas, to include software tools.
- Create a positive candidate experience; reinforce exceptional standards and provide timely feedback and follow up status for both internal/external candidates throughout the recruitment lifecycle.
- Develop and cultivate rapport with hiring business leaders, talent acquisition, and peers; understand business objectives and translate these to talent needs and candidate profiles.
- Drive and execute on DEI search strategies by proactively sourcing erse talent, fostering an inclusive recruitment process, and partnering with hiring managers to build teams that reflect a wide range of backgrounds, perspectives, and experiences.
- Implement effective ersity pipeline generation and engagement strategies.
- Manage and prioritize multiple unique searches concurrently.
What You Bring
- Bachelor's degree; equivalent years of demonstrated experience will also be considered
- Minimum of 5 years of experience as a full-cycle Recruiter; combination of agency and corporate recruiting experience a plus
- Demonstrated experience sourcing, recruiting and building strong candidate talent pipelines
- Previous experience managing high volume requisitions both exempt and non-exempt level roles
- Ability to deliver results and thrive in a fast paced environment and effectively manage and prioritize multiple projects and candidates
- Decisive and able to influence others to drive results and create impact
- Excellent interpersonal skills and ability to network within the industry to identify top performers
- A genuine passion for DEI and inclusivity by championing equity in all stages of the hiring lifecycle.
- Superb customer service focus, attention to detail and organization skills
Benefits that Benefit You
- Competitive salary and pension program
- 30 days paid time off
- Company and performance bonus scheme
- Paid extended parental leave for all
- Private Health Insurance
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes, we have snacks in our offices
- Benefits listed herein may vary depending on the nature of your employment and the location where you work
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building erse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at [email protected] or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values ersity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to [email protected].

100% remote workamsterdamnetherlandsnh
Title: VACATURE – SALES DEVELOPMENT REPRESENTATIVE (SDR)
Location: Amsterdam, NLD
Job Description:
ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.
Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.
Game-changers, innovators, culture-lovers—and humankind.
We invite discovery and debate. We recognize key moments as milestones.
We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!
Employment: Full-time
Location: Remote / Hybrid
Sector: IT & Software
Introduction
Do you want to give your commercial career a strong boost? As a Sales Development Representative, you are the driving force behind our sales funnel. You open doors, make initial contact with potential customers, and ensure that our account managers get in touch with the right organizations. You work in an international tech environment, but with a direct, transparent Dutch sales culture: results-oriented, clear, and with plenty of room for initiative.
Your Role
- Generating new leads via telephone, email, and LinkedIn.
- Performing outbound activities daily, including 50+ calls per day.
- Working with a multi-touch and multi-persona approach.
- Identifying business objectives, challenges, and opportunities through consultative conversations.
- Scheduling qualified appointments for the sales team.
- Staying up to date with software, products, and developments in the MSP and IT market.
- Work closely with sales and marketing to optimize campaigns.
- Supporting new team members when necessary.
What You Bring
- Strong communication skills, both by phone and in writing.
- Drive to score, learn, and develop yourself.
- Ability to work in a structured manner in a dynamic environment.
- Comfort with KPIs and commercial objectives.
- Affinity with IT, software, and technology.
- Professional command of Dutch and English
Education & Experience
- Completed higher professional education or relevant work experience.
- At least 1 year of experience in sales, business development, lead generation, or customer success.
- Preferred: experience with Managed Services, Outbound Sales, Sales Development, or Account Management.
- Preferred: experience with tools such as Salesforce, Outreach, or ZoomInfo.
What We Offer
- A role with a direct impact on commercial results.
- Career advancement opportunities towards Account Executive, Account Manager, or Marketing.
- Flexible working arrangements: remote, hybrid, or office.
- International organization with an open, direct Dutch communication style.
- Training, coaching, and ample development opportunities.
ConnectWise is an Equal Opportunity Employer, dedicated to building a erse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.
The statements above are intended to describe the general nature and level of work being performed by iniduals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified iniduals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us.

100% remote workbccanadaontariovancouver
Title: Manager, Developer Documentation & Experience
Location: Toronto, Canada; Vancouver, Canada
Job Description:
As Marqeta’s Manager, Developer Documentation and Experience you will lead our documentation team and evolve how we deliver developer experiences at scale. This role goes beyond traditional technical writing. You will define how complex financial systems are translated into clear, actionable guidance and ensure our documentation is structured around real customer use cases, not just technical endpoints. You will own documentation strategy, information architecture, and content quality across APIs, SDKs, and platform surfaces. In close partnership with Product, Engineering, and customer-facing teams, you will ensure documentation is accurate, timely, and aligned to how developers actually build on Marqeta.
Documentation is a core part of the Marqeta product experience. It is often the first touchpoint for developers and plays a critical role in how quickly they can integrate, launch, and scale. High-quality documentation builds trust, reduces friction, and directly impacts developer adoption and long-term customer success.
This role comes at a pivotal moment as we expand our platform and invest in AI-driven workflows to improve how content is created, maintained, and consumed. You will play a key role in shaping how AI is applied to scale content, improve discoverability, and enhance the overall developer experience.
We work Flexible First. This role can be performed remotely anywhere within Ontario or British Columbia, Canada. We’d love for you to join us!
This position is not for an existing vacancy.
The Impact You’ll Have
- Lead and develop a team of technical writers, fostering a high bar for clarity, quality, and customer impact.
- Define and drive documentation strategy, standards, and information architecture across the platform.
- Partner with Product, Engineering, Design, and Support to document features as they are built.
- Improve developer onboarding and reduce time to integration through structured, high-quality documentation.
- Identify gaps in APIs, SDKs, and workflows through documentation and developer feedback.
- Contribute to a cohesive developer experience across documentation, SDKs, and platform surfaces.
- Drive innovation in tooling, automation, and AI-driven content workflows.
- Use data and feedback to continuously improve content quality, coverage, and discoverability.
Who You Are
- 8+ years in technical writing or developer documentation, with 2+ years in leadership.
- Experience delivering documentation for APIs, SDKs, or complex platform products.
- Strong information architecture and content strategy skills, with experience scaling documentation systems.
- Ability to translate complex systems into clear, concise, and actionable guidance.
- Proficiency with Markdown, Git, and modern documentation tools.
- Strong cross-functional collaboration, communication, and project management skills.
- A mindset focused on developer experience, usability, and continuous improvement.
- Experience in payments, fintech, or enterprise SaaS
- Familiarity with backend languages (Python, Go, Java, Node)
- Experience with large-scale documentation systems and information architecture
- Experience with AI-driven or automated documentation workflows
Nice-To-Haves
- Experience building or scaling developer portals or self-service platforms.
- Familiarity with onboarding flows, sandbox environments, or API-first ecosystems.
- Experience partnering with Developer Relations or developer-facing teams.
- Background in content analytics, SEO, or improving content discoverability.
- Experience creating diagrams, architecture visuals, or instructional media.
What You’ll Need to Apply
- Resume
- Writing samples or portfolio demonstrating developer-focused documentation.
- Examples of how you have used AI or automation in workflows or developer experiences.
Your Manager
- Sarah Dulski, Senior Director, Product Design - Customer & Developer Experience
Recruiter For This Role
- Prashant Sharma
Typical Process
- Application Submission
- Recruiter phone call
- Hiring manager video call
- Virtual “Onsite” consisting of 4-5, 45 min calls
- Offer!
Compensation and Benefits
Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location.
When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in CAD is: 109,600 - 137,000
We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both inidual performance and the success of the entire company.
Along with monetary compensation, Marqeta offers
- Multiple health insurance options
- Flexible vacation time
- Retirement savings program with company contribution
- Equity in a publicly-traded company
- Monthly stipend to support our remote work model
- Annual “development dollars” to support our people growth and development
- Family-forming benefits and up to 20 weeks of Parental Leave
About Marqeta
Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.
Marqeta’s Values
– Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do.
– Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish.
– Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes.
– Win as a Team: We succeed together by embracing erse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team.
– Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right.
Equal Employment Opportunity, Accommodations and Privacy
Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements.
Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an inidual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit this form with your specific accommodation request.
Personal data that is provided as part of the application and recruitment process is processed in accordance with the Applicant Privacy Notice. Additional information for California residents can be found here.

100% remote workil
Title: Defined Contribution Client Success Manager - Virtual
Location: Virtual Illinois United States of America
Type: Regular
Category: Delivery
Job Description:
Our story
At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.” We are passionate about connecting purpose with impact. Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management.
Our Benefits
With a comprehensive total rewards package, Alight offers programs and plans that support your mind, body, wallet, and life. Benefits include health, dental and vision coverages starting Day One. Additionally, Alight colleagues enjoy wellbeing programs, retirement plans with contribution matching, generous time off, parental leave, continuing education, and career growth opportunities – all within a thriving global organization.
Flexible Working
So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 6 years in a row.
Great Place to Work
Thanks to the work of every colleague, Alight has received multiple awards of recognition including “Great Place to Work” for the past 7 years and Fortune’s “Best Companies to Work For.” To learn more about our company culture and awards Click Here.
If you, Champion People, seek to Grow with Purpose, and embody the meaning of Be Alight – We invite you to join our team! Learn more at careers.alight.com.
About the Role
The DC Client Success Manager (DC CM) oversees daily operational performance for assigned clients and operations teams. They collaborate with support areas like customer care and technology, serving as the main client contact. Additionally, the DC CM supports the Senior Client Manager/Client Leader in delivering high-quality solutions and utilizes effective client communication skills.
Responsibilities
- Utilizing knowledge of Defined Contribution to interpret complex client requirements.
- Addressing questions related to unique situations, participant inquires, client escalations and requirements.
- Manages the operations of a client team through developing talent and delegating work.
- Communicate regularly with clients on all aspects of daily operations
- Driving stable and consistent delivery from internal and external partners.
- Using data to influence standardization and process innovation.
- Communicating, validating and managing eCAT with client.
- Managing defined contribution plans and understanding their effect on clients and participants.
- Collaborating with the Oversight & Excellence team to reduce total cost by lowering demand and improving efficiency. Also, focus on improving delivery quality.
Requirements
- 3+ years in Defined Contribution.
- Be located in the Contiguous United States
- Be knowledgeable of Defined Contribution recordkeeping systems.
- Be an effective communicator and use influencing skills on domain and technical matters, internally and externally with vendors.
- Have proven analytical abilities and attention to detail when working with complex data.
- Be solutions oriented and have ability to report data to stakeholders.
- Have management and organizational skills with ability to adapt to change.
- Experience coaching and leveraging work through others.
Application and Interview
By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.
Alight requires all virtual interviews to be conducted on video. Please be aware that Alight is a camera-on culture and may require occasional travel to one of our physical office locations.
Our commitment to Inclusion
We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that erse teams are stronger, more innovative, and more successful.
At Alight, we welcome and embrace all iniduals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.
As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact.
Equal Opportunity Policy Statement
Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ disabled persons, disabled veterans, and other covered veterans.
Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request reasonable accommodations/modifications by contacting their recruiter.
Authorization to work in the Employing Country
Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not, now or in the future, require sponsorship of a visa for employment authorization in the Employing Country and with Alight.
Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
Salary Pay Range
Minimum :
60,000.00 USD
Maximum :
9,000.00 USD
Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an inidualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: Wellbeing and Benefits Selector Page - Alight
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a erse workforce and is an affirmative action employer.

100% remote workctdcdefl
Title: Senior Recruiting Specialist
Location: Atlanta, GA; Burlington, VT; Charleston, SC; Louisville, KY; Philadelphia, PA; Raleigh, NC; Richmond, VA; Tampa, FL
Job Description:
Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue.
We're building a more trustworthy Internet. Come join us.
Senior Recruiting Specialist
The Senior Recruiting Specialist will work closely with the recruiters to support administrative processes relevant to our recruiting model. In this role you will be responsible for ensuring a seamless interview process for all positions you support. In this role, you will be responsible for ensuring the administrative recruiting methodology and processes are consistent and candidates have a positive experience.
What You'll Do:
- Schedule complex candidate interviews and coordinate with recruiters and hiring managers
- Serve as point of contact for hiring managers and interviewers regarding candidate interview schedules and rescheduling of interviews
- Work closely with executive administrator teams on coordinating and scheduling executive level candidates and for confidential searches
- Assist with opening requisitions in Greenhouse.
- Maintain appropriate and timely maintenance of close requisitions in Greenhouse
- Coordinate all candidate travel (flight, hotel, rental car, etc.) and reimbursement, if necessary for onsite interviews
- Ensure efficient usage of the scheduling platform through auditing and communicating directly with the vendor
- Provide continual updates to recruiting team
- Support other recruiting related administrative tasks as necessary
What We're Looking For:
- Minimum of 3 year of professional work experience required
- Previous experience working in a recruiting operations or business support related role is preferred
- Ability to provide exceptional, consistent customer service to internal and external clients
- Self-directed problem solver with a desire to contribute to the organization’s reputation and success.
- Solid computer skills, including experience with Google Docs
- Experience working with an Applicant Tracking and Talent Management System is a plus - Greenhouse and Workday specifically
- Must have very strong attention to detail
- Ability to manage multiple tasks concurrently, professionally, efficiently and follow through on multiple work initiatives at one time
- Strong verbal and written communication skills
Work Hours:
- This position will require you to work during scheduled hours from 8:00am - 5:00pm EST
Work Location(s) & Travel Requirements:
- This position is a remote role and open to candidates who reside in Eastern Timezone (US East).
- This position may require travel as required by your role or requested by your manager.
Salary:
The estimated annual range for this position is $66,060.00 - 79,272.00. This is an hourly role.
Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.
This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.
This role is eligible to participate in Fastly’s global sales compensation plan and may participate in Fastly’s equity program.
Benefits:
We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings?
We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2026, we offer 12 paid local holidays, 12 paid company wellness days.
Why Fastly?
We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
We value ersity. Growing and maintaining our inclusive and erse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.
We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.
All job applications must be submitted through our official careers site at www.fastly.com/about/careers_. We will never request sensitive information, such as your Social Security number, bank account or credit card information during the application process. All official communication will come from an @_fastly.com _or @_recruiting.fastly.com email address.
Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and inidual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team.
Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants.
Assistant Manager I
Location: Poplar Village, Medford, OR
No Remote Work
Hourly Rate: $20-22/hr.
Schedule: Part-Time, Monday, Tuesday, Friday, 8AM-5PM
Weekly Contracted Hours: 25hrs
Additional Compensation: A monthly $25.00 cell phone stipend and mileage reimbursement**.**
Department: 0.25
Job Description: Description:
C&R Management Group (CRMG) is looking for an Assistant Manager I with amazing attention to detail and exceptional customer service for the 136-unit apartment community of Poplar Village.
You will be assisting the Property Manager with day-to-day management including leasing of apartments, answering phones, touring with prospects, marketing, maintaining property integrity, screening prospective residents, collecting rents, serving notices, developing reports, and preparing agreements.
If you're excited to learn and grow in the exciting world of property management, we want to hear from you!
Location: Poplar Village, Medford, OR
Hourly Rate: $20-22/hr.
Schedule: Part-Time, Monday, Tuesday, Friday, 8AM-5PM
Weekly Contracted Hours: 25hrs
Additional Compensation: A monthly $25.00 cell phone stipend and mileage reimbursement**.**
What we’ll do for you as an Assistant Manager I (Employee Benefits):
The Assistant Manager I is eligible for benefits first of the month following 30 days of employment.
- Make sure you’re covered – Dental, Vision Insurance, Pet Insurance and Employee Paid Voluntary Insurance options.
- Give you the tools to stay on track for the future – The opportunity to enroll in the 401(k) program with an employer match (Eligible first of the month after 90 days of employment).
- Assistance with work/life balance – Employee Assistance Program (Available to use on your first day!)
- Give you a break – Paid Sick Time, Employee Appreciation Day and Birthday Time Off.
- Reward you – The opportunity to live onsite with a 20% discount on rent. Water, sewer, and garbage are paid for by the property.
*A skills assessment will be conducted prior to extending an offer. A pre-employment background check is required on all final candidates.*
Requirements:
What you will bring as an Assistant Manager I
- Two (2) years of previous customer service experience (required).
- Previous property management experience (preferred).
- Previous Entrata Property Management Software experience (preferred).
- Basic experience with MS365 including Outlook, Teams, Word, and Excel.
- Able to prioritize and coordinate details of multiple projects or tasks.
- Basic math skills such as addition, subtraction, multiplication, ision, and percentages.
- Good verbal, written, and interpersonal communication skills.
- Strong organizational skills, attention to detail, self-motivated, and high energy.
- Awareness and ability to adhere to all landlord/tenant laws, State and Federal Labor Laws, Fair Housing, and safety protocols.
- High School degree or equivalent.
- A current valid driver’s license, a clean driving record, and proof of auto insurance.
About Us
Income Property Management recently acquired C&R Management Group, reshaping the long-standing history of both companies to C&R Management Group (CRMG). This strategic alliance allows us substantially greater purchasing power with our vendors and suppliers. It also enables us to attract skilled, talented employees seeking a career with a successful and stable organization. We offer those associates a variety of opportunities for growth. Through training and experience, these employees grow with us over time, as many already have, to be excellent property management professionals – the lifeblood of any successful, professional property management organization.
EEO Statement
CRMG provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Compensation details: 20-22 Hourly Wage

100% remote workaustriabelarusbelgiumbulgaria
Title: Director, Revenue Enablement
Location: This is a remote role based in France (or elsewhere in EMEA where Zscaler has a legal entity.)
Job Description:
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
We are looking for a Director of CS Enablement to join our Customer Success department. This is a remote role based in France ((or elsewhere in EMEA where Zscaler has a legal entity).
You will lead our enablement team serving Technical Success, Professional Services, and Support organizations. You are responsible for equipping global teams with the skills, knowledge, and tools to excel in their roles and drive customer outcomes by leading a high-performing team of Enablement Program Managers and Instructional Designers.
What you’ll do (Role Expectations)
- Establish and execute a global enablement strategy aligned with organizational goals
- Oversee the development of scalable learning initiatives, including New Hire Onboarding, Product Training, Bootcamps, and Technical Enablement
- Manage, mentor, and grow a high-performing team of Enablement Program Managers and Instructional Designers
- Utilize data-driven insights and feedback to refine programs, address skill gaps, and improve program effectiveness
- Partner with CS Leadership, Product, and other cross-functional teams to ensure alignment with key business objectives
Who You Are (Success Profile)
- You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
- You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
- You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
- You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
- You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
What We’re Looking for (Minimum Qualifications)
- 5+ years of experience in managing teams and delivering enablement and training programs
- Proven track record of strategic leadership in a global, high-growth environment with an outcome-driven focus
- Deep expertise in networking, security, and/or cloud industries
- Exceptional project management skills with the ability to deliver complex efforts under tight deadlines
- Strong presentation and storytelling skills tailored to both technical and executive audiences
What Will Make You Stand Out (Preferred Qualifications)
- Proven ability to partner with senior executives and cross-functional stakeholders to influence business outcomes
- Hands-on experience with instructional design principles and Learning Management Systems (LMS)
- Expertise in building onboarding frameworks and implementing continuous learning programs across global teams
#LI-Remote #LI-MP1
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the erse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all iniduals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neuroergent or require pregnancy-related support.

100% remote workneomaha
Title: Associate Sales Representative (Omaha, NE, US, 68114)
Job Description:
Req ID: 54073
Job Category: Sales
Location:
Omaha, NE, US, 68114
Workplace Type: Remote
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
As a Procedural Capital Associate Sales Representative at STERIS, you will be an entry-level sales representative responsible for increasing sales in the assigned territory and Region. You will be responsible for selling and supporting the Procedural Capital portfolio of products. This includes general and specialty surgical tables, surgical and examination lights, equipment management systems, operating room storage cabinets, warming cabinets, scrub sinks and other complementary products and accessories for use in hospitals and ambulatory surgery sites.
This territory covers Nebraska, Iowa & Wisconsin. To be considered applicants must live in Omaha/Lincoln, NE or Des Moines, IA.
What will you do as an Associate Sales Representative
- Responsible for the overall financial performance and Customer satisfaction in your assigned territory by utilizing a wide spectrum of call points within hospitals and integrated delivery networks (IDN), including C-suite, OR leadership, Risk Management, Materials Management, Bio-Medical, Infection Prevention Practitioners, Surgeons, and nursing staff.
- Forecast orders and sales on a monthly, quarterly, and yearly basis. Understand and strive to provide accurate forecasts to be used for both manufacturing and financial reporting.
- Provide product demonstrations, presentations and in-servicing based upon Customer's needs.
- Organize and run successful trials within the territory while adhering to the EEP Program. Manage mock room trials, where needed.
- Play a support role in the after-sale process, including post-order submittal and in-servicing to ensure Customers have a thorough knowledge of the safe use of equipment.
- Develop relationships with Customers in OR, ICU (all Critical care), ED, MM, Biomed, SPD, Infection Prevention, Risk Management, Nursing staff and Surgeons/Physicians.
- Educate the Customer by providing initial use of equipment and/or services training and support.
- Understand and effectively present technical literature and information of all products when needed.
- Collaborate with internal counterparts in clinical areas, healthcare design team, corporate accounts, sales representatives, and home office support teams.
- Maintain knowledge for each account's history, contacts, and current and long-term purchase plans for designated products.
The Experience, Skills, and Abilities Needed
Required
Bachelor's degree
1 years of sales experience
Ability to travel overnight up to 40%
Must be able to be compliant with hospital/customer credentialing requirements
Preferred
Experience in Healthcare capital sales or customer service
What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.
Here is just a brief overview of what we offer:
- Base Salary + Incentive Compensation Program
- Vehicle Reimbursement Plan (includes monthly stipend + mileage reimbursement)
- Cell Phone Stipend
- Robust Sales Training Program
- Flexible Time Off + 9 Corporate Holidays Per Year
- Excellent Healthcare, Dental, and Vision Benefits
- Healthcare and Dependent Flexible Spending Accounts
- Long/Short Term Disability Coverage
- 401(k) with a Company Match
- Parental Leave
- Tuition Reimbursement Program
- Additional Add-On Benefits/Discounts
Pay rate for this opportunity is $60,000. This position is incentive plan eligible, at target earnings of $130,000, depending on performance.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

cahybrid remote worksan francisco
Title: Staff Software Engineer, Integrations
Location: San Francisco, CA, United States
Job Description:
About Checkr
Checkr is building the data platform to power safe and fair decisions. Checkr's innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100,000 customers including Amazon, DoorDash, Netflix, Kimpton, and Anthropic.
We're a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company.
The Integrations team at Checkr builds and maintains the pre-built integrations that plug Checkr's background check platform directly into the HR tech stacks of our customers. With 200+ integrations across the industry's top ATS, HRIS, and payroll platforms, including Workday, iCIMS, SAP SuccessFactors, and many others, the team eliminates redundancies across platforms and enables a seamless screening workflow for recruiters and candidates alike.
As a Staff Engineer on the Integrations team, you'll drive the technical architecture of complex, multi-system workflows, spanning OAuth flows, webhook event processing, data mapping, and partner-facing APIs. You'll set the technical bar for how Checkr's platform connects to the broader HR landscape, enabling faster hiring and a better experience for both employers and candidates.
What you'll do
- Own development of the product from ideation, design, implementation, to release
- Bring a customer-centric, product-first mindset to the table - collaborate with Design, Product, Data, and others to instrument and deploy new product experiments and ship impactful features
- Define and lead technical initiatives to enable growth at scale and address technical debt, both within the team and across the organization
- Provide mentorship to engineers on the team and across the organization
- Spread development best practices through knowledge sharing and documentation
- Partner with product and engineering management in quarterly and annual planning activities
- Ensure the quality, reliability, and scalability of our services
What you bring
- Bachelor's degree in Computer Science or related field, or equivalent practical experience
- 10+ years of software development experience and 3+ years experience in a project leadership role
- Deep expertise in backend development (e.g., Ruby, Node.js, or similar), with working proficiency in frontend technologies such as JavaScript and React to support API development and integrations
- Experience building scalable systems with automated testing, observability, and high performance (A/B testing a plus)
- A strong sense of ownership from feature design through production release
- A proven ability to collaborate effectively with technical and non-technical stakeholders
- Strong communication, project management, and a commitment to mentoring engineers
- An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes
What you'll get
- A fast-paced and collaborative environment
- Learning and development allowance
- Competitive cash and equity compensation, and opportunity for advancement
- 100% medical, dental, and vision coverage
- Up to $25K reimbursement for fertility, adoption, and parental planning services
- Flexible PTO policy
- Monthly wellness stipend
Pay Transparency Disclosure
One of Checkr's core values is Transparency. To live by that value, we've made the decision to disclose salary ranges in all of our job postings. We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, see our website.
On-target Earnings OR Base Salary range (San Francisco, CA)
$224,000 - $264,000 USD
At Checkr, we believe an in office work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO; San Francisco, CA; Nashville, TN; and Santiago, Chile. Iniduals are expected to work from the office 3+ days a week. In-office perks are provided, such as lunch five times a week, a commuter stipend, and an abundance of snacks and beverages. A relocation stipend may be available for those willing to relocate to a Checkr hub location.
Equal Employment Opportunities at Checkr
Checkr is committed to building the best product and company, which requires hiring talented and qualified iniduals with a erse set of perspectives and lived experiences. Checkr believes in hiring people of all backgrounds, including those whose histories are impacted by the justice system in accordance with local, state, and/or federal laws, including the San Francisco's Fair Chance Ordinance.

charlottehybrid remote worknc
Title: IT Engineer - Service Operation
Location: Charlotte United States
Job Description:
Tasks
Inside the Role
We are seeking an experienced IT Engineer - Service Operation to play a pivotal role in the operational management of our innovative payment platform (DT Pay). This platform connects customer-facing applications-such as web shops, customer portals, and truck based services-to secure and seamless payment processing. In this position, you will help shape the future of digital payments and ensure a best in class customer experience.
Posting Information
We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.
We Take Care of Our Team
Pay offered dependent on knowledge, skills, and experience
Benefits include annual bonus program; 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age; starting at 4 weeks paid vacation; 15 calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off; short-term and long-term disability plans.
What You Drive at DTFS
Service & Incident Management
Act as the primary owner of Incident Management
Diagnose, analyze, and resolve incidents (including root‑cause analysis)
Ensure the smooth execution of daily payment transactions
Coordinate across departments for incidents and change requests
Develop and maintain operational reporting (transaction volume, costs, stability, performance)
Manage and guide first-level support in markets and serve as the main contact for all incidents
Ensure continuous business operations and minimize disruption
Release Management
Plan, manage, and coordinate software releases
Oversee the full release lifecycle, including documentation and quality gates
Prepare release notes in collaboration with markets, business units, and development partners
Operational Excellence
Continuously improve operational processes using agile "inspect & adapt" principles
Support ongoing optimization of operational stability, scalability, and performance
Integration & Interface Management
Collaborate with stakeholders to ensure seamless integration of interfaces between:
Payment Service Providers (banks)
DT Pay (payment gateway)
End-user applications (e.g., web shops)
Support onboarding of new partners and ensure end‑to‑end system stability
Work closely with Business Operations, Product Owners, QA, Infra‑Ops, and IT Architecture teams
Cross‑Functional & International Collaboration
Work in a highly international environment
Engage with markets, business stakeholders, and internal/external IT teams
Knowledge You Should Bring
Education & Experience
2-4 years of relevant experience and a degree in Computer Science, Business Informatics or equivalent
Experience in Support & Release Management, including upgrades, patches, and hotfixes
Experience providing customer support via hotline, service tools, or email
Skills & Competencies
Strong analytical skills and ability to identify, document, and resolve application errors
Deep understanding of operational processes within IT service environments
Excellent communication and coordination abilities
Agile mindset with a focus on continuous improvement
Why Join Us?
Contribute to an innovative platform shaping the future of digital payments
Collaborative, international working environment
Opportunity to work closely with cross‑functional teams and directly influence operational excellence
#LI-DTFSUSA #LI-Hybrid
Where We Work
This position is open to applicants who can work in (or relocate to) the following location(s)-
Charlotte, NC US. Relocation assistance is not available for this position.
Schedule Type:
Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.
Daimler Truck Financial is the captive financial services provider for the Daimler Trucks North America family of commercial vehicle products, including Freightliner Trucks, Western Star, SelecTrucks, Sprinter Vans, Thomas Built Buses and Fuso. We have specialized in financing commercial vehicles for more than 40 years. This proven experience gives us critical insights into helping businesses overcome challenges unique to the trucking industry. Additionally, we offer a range of financing solutions that can be customized to meet each inidual business's needs, from owner-operators to large fleet managers and nearly every venture in-between.
To achieve our goal of being the first-choice provider of vehicle financial products and services that support our brands, dealers and customers, we are looking for talented, erse and inspired people with the skills, experience and innovative spirit to provide a first-class experience at every turn. We are committed to providing a great workplace environment that fosters a culture of openness, support and camaraderie. Our employee programs and benefits are reflective of our values and are designed to promote growth, balance and wellness in many aspects of your career and life.
Additional Information
Applicants must be legally authorized to work permanently in the country of posting
Final candidate must successfully complete a criminal background check
Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
EEO - Disabled/Veterans
Daimler Truck Financial Services is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.
For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935
Qualifications
Please see above for qualification details

hybrid remote worklehiplanotxut
Title: Bilingual Member Support Specialist (Spanish)
Location: Lehi, UT; Plano, TX
Work Type: Hybrid
Job Description:
Who We Are:
SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.
We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values of:
- Do the right thing. Especially when it's hard.
- Embrace the challenge.
- Build bridges and lift up your colleagues.
Job Summary:
Helping people is at the center of what we do at SmithRx. We are looking for a skilled candidate who can assist our members within our Member Support Team as a Bilingual Specialist. The ideal candidate writes and speaks Spanish fluently and professionally. They will also have an extensive background in customer service as a contact center representative and delivering world-class experiences. As a Bilingual Member Support Specialist, you will be instrumental in ensuring that members receive the best service possible regarding their pharmacy benefits.
What you will do:
- Answer inbound calls and make outbound phone calls to and from members, physicians and pharmacies while delivering a world class member experience in both English and Spanish.
- Follow-up, resolve, and document issues related to the member interaction. Route inquiries needing further investigation to the appropriate department and conduct routine research as needed.
- Educate members about their pharmacy benefits.
- Deliver a one-call resolution to our members by resolving inquires to full solution
- Demonstrate a patient centric mindset and a high sense of urgency to solve member requests.
- Work with highly sensitive information while maintaining Personal Protected Information (PPI) and Health Insurance Portability & Accountability Act (HIPAA).
- Work through complex triage pathways and identify the correct pathway to resolve customer issues.
What you will bring to SmithRx:
- Must be located locally as the role is a hybrid of onsite and remote
- Requires 100% attendance during training period
- HS Diploma, GED or equivalent
- 2+ years solid experience working within call center(s) in a bilingual (Spanish & English) role required
- Prior experience resolving complex issues within a call center environment is required
- Proficiency in Mac, and Google Suite required
- Active listening, conversational speaking skills, with a high degree of empathy
- Adept multitasking skills
- Excellent verbal and written communication skills
- Passion for helping people
- Prior experience with Salesforce Service Cloud, Talkdesk or other CRM tools is preferred
- Prior experience with benefits, employer benefits, insurance, prescriptions, medical billing, or experience at a pharmacy is preferred
What SmithRx offers You:
- Competitive pay: $21.50 per hour
- Highly competitive wellness benefits including Medical, Pharmacy, Dental and Vision Insurance. SmithRx pays up to 90% for you and your family.
- Fully paid Life insurance and Disability benefits
- 3 weeks PTO
- 401(k) Retirement Savings Program
- Flexible Spending Benefits
- Generous Paid Parental Leave benefits
- Professional development, training and career growth opportunities
- Well-stocked kitchen
- Monday through Friday schedule with performance-based work from home model
- Weekends and holidays are on a rotational basis

100% remote workwork from anywhere
Title: Enterprise Customer Success Manager (Korean speaking)
**Location:**anywhere
remote
Customer Success – Enterprise
Full time
Job Description:
About the Role
As an Enterprise Customer Success Manager, you will be the strategic partner and trusted advisor to our largest and most strategic customers. Your primary goal will be to ensure that customers derive maximum value from our solutions, leading to increased adoption, retention, and advocacy. You will collaborate with internal teams such as Sales, Account Managers, Support, and Product to ensure a seamless customer experience. This role requires a strong understanding of enterprise customer profiles, excellent communication skills, and a passion for driving customer outcomes.
Responsibilities
- Build and maintain strong, long-term relationships with enterprise customers, acting as the primary contact post-sale
- Ensure successful onboarding of new customers by managing implementation timelines, training, and adoption strategies. Partner with customers to ensure they realize the full value of our solutions
- Drive product adoption and utilization by understanding customer goals, sharing best practices, and aligning product capabilities with business objectives
- Act as a customer advocate, representing their needs internally and working closely with Product, Support, and Sales teams to influence product roadmaps and resolve issues
- Own the customer renewal process by proactively identifying and mitigating risks, managing renewal conversations, and ensuring high customer satisfaction and retention
- Identify opportunities for upsell and cross-sell within assigned customer accounts and work with Account managers to close the deal
- Monitor and analyze key metrics related to customer health, taking action on potential risks or areas of improvement
- Conduct regular strategic reviews with assigned customers, providing insights into their usage, demonstrating ROI, and aligning with future goals
- Deliver customer training sessions and enablement resources to ensure ongoing product success
- Multi-thread relationships across customer organizations to ensure broad engagement and product adoption
- Monitor, measure, and improve leading indicators of customer relationship health such as product use, engagement, NPS, and Customer Satisfaction
Requirements
- Professional-level fluency in both Korean and English (written and spoken)
- 5+ years in a B2B customer-facing role, preferably in Customer Success or Account Management
- Strong understanding of Customer Success frameworks and lifecycle management
- Demonstrated success in driving customer adoption, retention and expansion
- Experience with HubSpot
- Experience with ChurnZero or similar Customer Success software
- Experience with subscription renewal management
- Extreme attention to detail and organizational skills
- Excellence at building and managing high-level customer relationships
- Willingness to roll up your sleeves and understand the finer technical points of the product
- Ability to have high-stakes conversations with a variety of stakeholders
- Experience in the cybersecurity industry is a plus
- Good spoken and written English
About Us
At Teramind, we're pioneering a predictive, AI-driven approach to safeguarding organizations' people, data, and operations. As a global leader in user behavior analytics, insider risk management, and workforce intelligence, we empower businesses to transform data into a strategic asset - delivering clear visibility, control, and proactive protection across digital environments.
We're open to hiring in just about every country in the world! Feel free to apply even if you don't live in the country listed in the job description.
Benefits
This is a remote job. Work from anywhere! We've been thriving as a fully-remote team since 2014. To us, remote work means flexibility and having truly erse, global teams.
Additionally:
- Collaboration with a forward-thinking team where new ideas come to life, experience is valued, and talent is incubated.
- Competitive compensation
- Career growth opportunities
- Flexible paid time off
- Laptop reimbursement
- Ongoing training and development opportunities
About our recruitment process
We don't expect a perfect fit for every requirement we've outlined. If you can see yourself contributing to the team, we want to hear your story. You can expect up to 3 interviews. In some scenarios, we're able to streamline the process to have minimal rounds. Director-level roles and above should expect a more thorough process, with multiple rounds of interviews.
All roles require reference and background checks
Teramind is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, age, religion, color, marital status, national origin, gender, gender identity or expression, sexual orientation, disability, or veteran status.
Teramind may utilize automated tools, including artificial intelligence-enabled systems, to assist in the preliminary review, screening, and organization of employment applications. Such tools are used solely to support the hiring processes and do not independently make hiring or employment decisions. Teramind personnel retain ultimate authority and discretion over all hiring decisions. By submitting an application, you expressly acknowledge and consent to Teramind's use of such tools in connection with your application.

hybrid remote worknew yorkny
Title: Customer Support Advocate, Admins
Location: New York, New York
Work Type: Hybrid
Job Description:
Who We Are
At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.
We're helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We're data-driven and never stop iterating. If you'd like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we'd love to hear from you.
We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.
Our Values
If this sounds like you, you'll fit right in.
Who You Are
You are focused on and committed to helping people. You are a customer fanatic with a proven track record of going above and beyond for your customers. You treat others with care and empathy, and assume the best intentions in others. You are a great communicator, being able to simplify complex concepts into clear, easy-to-understand terms. You love to solve problems and figure out how and why things work. You are a smart, motivated self-starter who thrives in a fast-paced start-up environment. You have the willingness to lean into a challenge and affect change.
The Customer Support team at Justworks is in charge of solving all customer service inquiries, no matter how big or small. Our team represents all of Justworks, we take responsibility and ownership of our customer's concerns, and we actively drive issues to resolution. We believe a positive team is the strongest unit, and we strive to make ourselves and each other better. We are the experts our customers rely on, and a big reason why our customers love Justworks. In this role you will support the administrators and executives of our small business customers on a variety of inquiries related to payroll, tax, benefits, compliance, the Justworks product, and other HR related matters. This is a fast-paced and challenging role, but also incredibly rewarding due to the positive impact we have on our customers and their businesses.
Please note: We are currently hiring for multiple shift times. If hired, you will be expected to attend mandatory virtual training [paid] from 9am-6pm EST Monday-Friday for approximately 4 weeks prior to moving over to your shift schedule.
Your Success Profile
What You Will Work On
- Manage inbound inquiries from our small business customers via phone, email, and chat
- Interface with customers at all levels of management including senior executives with inquiries and troubleshooting related to all aspects of the Justworks platform including compliance, workers' compensation, managing time off policies, reporting, integrations, performing bulk actions, and other HR related topics.
- Work through creative solutions to effectively answer customer questions, provide guidance, troubleshoot and resolve issues, and route feedback
- Manage queue of open issues to deliver timely and effective solutions
- Appropriately utilize available resources to resolve customer issues
- Help with customer retention and contribute recommendations for improving our product and processes
- Display a high level of professionalism and compassion when working with each customer on sensitive matters
- Perform other related duties as assigned
How You Will Do Your Work
As a Customer Support Advocate, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:
- Consultative - takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.
- Taking responsibility - being accountable, being committed, and accepting ownership for one's decisions, actions, and behavior.
- Adaptability - the ability to adjust your approach or actions in response to changes in your external environment.
- Solution-oriented - identifies the source of a question or challenge and provides the right, or a better, way of doing things.
- Curious - the innate desire to learn, grow and understand.
In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:
- Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You're an active listener, treat people respectfully, and have a strong desire to know and help others.
- Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You're curious, ask open questions, and are receptive to thoughts and feedback from others.
- Grit - You demonstrate grit by having the courage to commit and persevere. You're committed, earnest, and e in to get the job done well with a positive attitude.
- Integrity - Simply put, do what you say and say what you'll do. You're honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
- Simplicity - Be like Einstein: "Everything should be made as simple as possible, but no simpler."
Qualifications
- 5 years minimum professional experience in customer service - preferably in B2B SaaS or contact center environments
- 1 year minimum experience in payroll, benefits, and/or HR administration
- A passion for delighting customers and helping people
- Comfort handling challenging situations over the phone and speaking with all levels of management including business owners and executives - ability to be empathetic, compassionate, responsive and resourceful
- Strong written (email and chat) and verbal (telephony) communication skills with acute attention to detail
- Aptitude for learning new products and helping to break down complicated topics and explain them in simple terms people can understand
- Ability to come up with creative solutions to any problem you face, and to know how to organize and prioritize your workload
- Proven self-starter, taking ownership and accountability over your work
- Spanish language capability, or other second language at business conversation level, a plus
The base wage range for this remote position is targeted at $29.76 to $32.74 per hour.
#LI-Hybrid #LI-CC1
Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.
Diversity At Justworks
Justworks is committed to maintaining a workplace where ersity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.

chicagocolumbiahybrid remote workilmo
Collections Manager
Location: Chicago, IL; Columbia, MO
Job Type
Remote; Hybrid
Job Description:
Build the Future with Us — EquipmentShare is Hiring a Collections Manager
At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.
We’re hiring a Collections Manager in Chicago, IL - we are open to a remote or hybrid work environment. We’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction.
The Collections Manager will oversee collections procedures so that the portfolio, departmental and company goals are met. You will have a customer-focused approach, strong communication skills (including collections and negotiation), and proficiency with technology.
Primary Responsibilities
Possess strong customer focus with the ability to have detailed conversations with our customers
Handle collection calls and or correspondence in a fast-paced, goal-oriented collections department
Communicate with customers in a metrics-driven environment
Navigate multiple technologies while staying engaged with our customers
Evaluate and execute necessary bond and lien rights at the account project level
Utilize negotiation and decision making skills; in addition to strong communication skills
Demonstrate sensitivity and compassion in difficult situations
Demonstrate personal excellence including punctuality, integrity and accountability
Work independently and in a team environment
Think critically and exercise independent judgement
Handle incoming phone calls, regardless of assigned branches, effectively resolving
customer and branch questionsCommunicate and follow up effectively with both customers and branch personnel on a
timely basisReconcile customer disputes as they pertain to payment of outstanding balances that
are dueEffectively communicate with customers and co-workers both verbally and written
Establish and maintain an effective and cooperative working relationship with branch
personnel and co-workersSupervise credit/collections personnel in designated area
Oversee credit/collections procedures so that the portfolio, departmental and company goals are met
Why EquipmentShare?
Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.
We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.
Perks & Benefits
- Competitive compensation
- Full medical, dental, and vision coverage for full-time employees
- Generous PTO + paid holidays
- 401(k) + company match
- Gym membership stipend + wellness programs (earn PTO and prizes!)
- Company events, food truck nights
- 16 hours of paid volunteer time per year — give back to the community you call home
- Career advancement, leadership training, and professional development opportunities
About You
You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.
We’re looking for people who:
- See challenges as opportunities
- Embrace change and continuous improvement
- Bring energy, effort, and optimism every day
Skills & Qualifications
- Strong analytical, decision-making, and problem-solving skills
- Detail‑oriented, highly organized, and capable of managing multiple priorities in a fast‑paced environment
- Excellent communication and interpersonal skills
- Ability to drive process improvements and support system enhancements
Education and Experience:
- At least 6 years of experience in collections related field required
- At least 2 years in a related supervisory position required
- Automation, AI systems experience
- Associate's degree or higher in Accounting or relevant field preferred
- National Association of Credit Management (NACM) CBA, CBF or CCE certification preferred
- Experience in the equipment rental industry specifically, a plus
Physical Requirements:
Must be able to sit and work from a computer for prolonged periods
A Workplace For All
At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.
We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.
EquipmentShare is an EOE M/F/D/V.
Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.

100% remote workburlingtonma or us national
Title: Customer Support Specialist- BoardVitals
Location: Burlington United States
Remote/ Hybrid
Job Description:
We Impact Lives Through Purpose-Driven Work in A People First Culture
Ascend Learning, a leading healthcare and learning technology company, is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data-driven solutions across the lifecycle of learning. From testing to certification, Ascend Learning products are used by physicians, emergency medical professionals, nurses, allied health professionals, certified personal trainers, financial advisors, skilled trades professionals and insurance brokers.
Headquartered in Burlington, MA, with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2025 Greatest Workplaces as well as America's Best Places to work for Mental Well-Being for 2025.
We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.
As an organization fueled by a commitment to elevate the education and training of healthcare professionals, MedHub and BoardVitals offerings drive prominence as leading medical education solutions. MedHub's proven software and expertise enable more than 600 Graduate and Undergraduate Medical Education institutions, Nursing and Health Sciences training programs to exponentially reduce administrative burden, improve data clarity, and maximize institutional oversight. When combined with BoardVitals' exam prep materials and analytics, used by more than 1.5 million students, residents, and practitioners for their board and recertification exams or continuing medical education requirements, the two provide institutional leaders with data-driven insights to inform and advance curriculum effectiveness and, ultimately, physician preparedness. Medhub & BoardVitals are brands in Ascend Learning's healthcare segment.
WHAT YOU'LL DO
The Customer Support Specialist is responsible for responding to customer inquiries regarding the organization's products or services via phone and email. The role coordinates problem resolution with appropriate departments and informs customers of standard procedures or resolution of product problems on service issues.
WHERE YOU'LL WORK
This position offers flexibility of remote work within the United States. This position will cover the 9am-6pm CST hours shift.
HOW YOU'LL SPEND YOUR TIME
- Provide prompt and effective responses to all incoming phone calls and emails.
- Ensure timely resolution of all customer issues and concerns.
- Stay updated on the company's ever-changing range of products and services.
- Collaborate with internal teams to provide necessary support and assistance.
- Provide first level technical troubleshooting.
- Identify and report unusual inquiry trends or system issues.
- Fully document each interaction with customers.
- Able to follow schedule and quickly communicate when out of schedule parameters.
WHAT YOU'LL NEED
- High School Graduate/GED Equivalent required. Bachelor's degree preferred.
- 1+ Year Customer Service experience in a call center environment.
- Comfortable with basic technical troubleshooting and device management
- A strong commitment to providing exceptional customer service and building positive relationships with customers, clients, and colleagues.
- Outstanding verbal and written communication skills, with a particular focus on telephone communication
- Exceptional attention to detail and a highly organized approach to tasks and responsibilities.
- Advanced proficiency in using various Microsoft Office applications, enabling efficient and effective completion of tasks.
- Ability to keep up in a fast-paced environment.
- Technical troubleshooting ability.
- Openness to learning new policy, products, additional responsibilities.
BENEFITS
- Flexible and generous paid time off
- Competitive medical, dental, vision and life insurance
- 401(k) employer matching program
- Parental leave
- Wellness resources
- Charitable matching program
- On-site workout facilities (Leawood, Gilbert, Burlington)
- Community outreach groups
- Tuition reimbursement
Fostering A Sense of Belonging
Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers. We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued, and be authentic. Our culture is firmly rooted in the belief that by embracing our differences and drawing on erse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.
Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S.-based positions with Ascend Learning, LLC must be legally authorized to work in the United States, and verification of employment eligibility will be required at the time of hire.
Nearest Major Market: Boston

100% remote workok
Title: Healthcare Customer Service Representative - Remote Oklahoma Only
Location: Remote Oklahoma Only
Job Description:
Overview
About TP
TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include:
- Paid Training
- Competitive Wages
- Full Benefits (Medical, Dental, Vision, 401k and more)
- Paid Time Off
- Employee wellness and engagement programs
TP and You
Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!
At this time, TP can only offer employment to iniduals located in the following state: Must live and resides in Oklahoma.
Responsibilities
Your Responsibilities
Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.
- Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
- Calmly attempt to resolve and de-escalate any issues
- Escalate interactions when necessary and appropriate
- Respond to requests for assistance and/or possible processing payments
- Track all call related information for auditing and reporting purposes
- Provide feedback on call issues
- Upsell if required
Qualifications
We're looking for fearless people - people who are inspired to deliver only the best in all that we do.
Qualifications:
- High School Diploma or equivalent.
- Minimum of 6 months of customer service experience.
- Must be 18 years of age or older.
- Ability to type at least 25 words per minute.
- Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
- Customer service and/or sales experience preferred.
- College degree preferred but not required.
Key Competencies:
- Process Excellence: Demonstrate commitment to following established procedures and be customer service driven.
- Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
- Communication: Outstanding communication, listening, and analytical skills.
- Organizational Skills: Strong organizational and problem-solving skills.
- Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused.
- Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
- Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
- Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.
Work from Home Requirements:
Internet Requirements:
Minimum subscribed download rate equal or exceeds 15.0 Mbps
Minimum subscribed upload rate equal or exceeds 5.0 Mbps
ISP must have no packet loss and ping under 50ms
Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN
Proof of internet speed required
Clean and quiet workspace
Be Part of Our TP Family
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and ersity, where everyone feels welcome and valued.
EOE/Disability/Vets

100% remote workcalos angeles
988 Crisis Counselor
Location: Los Angeles United States
Job Description:
988 Crisis Counselor (Olympic Suicide Prevention Center)
This is a fully remote position. The pay for this position is $24.00 per hour with a $3.00 overnight differential.
The schedule is Tuesday through Saturday from 11:00am-7:30pm PST, totaling 40 hours per week.
This role requires a three-week 40-hour per week training at the start of employment.
Our work schedules are subject to change as necessary to meeting the Agency's and it's client's needs. Reasonable notice is provided to facilitate personal planning.
Ask us about loan repayment programs you may qualify for by working at Didi Hirsch.
About Didi Hirsch
Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation's first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch's work possible.
Summary
As a 988 Crisis Counselor, you will be responsible for providing crisis intervention, emotional support, and resources to all help-seekers via telephone. A high emphasis is placed on quality assurance and efficiency for this role.
Primary Duties
- Offers crisis-counseling services via phones with the program goal of answering 95% of calls within 20 seconds or less.
- Completes safety assessment, safety planning, de-escalation, and follow-up with help seekers.
- Serves as a mandated reporter in cases of suspected abuse or neglect.
- Is familiar with resources and providing information and referrals to help seekers as appropriate.
- Maintains accurate and detailed contact reports. Documentation must be completed in real time.
- Mentors volunteers during their training process and provides on-going mentorship.
- Fulfills continuing education requirements as requested and/or required for the agency, Suicide Prevention Center program and contracts.
- Attends routinely scheduled meetings for the Suicide Prevention Center.
Position Requirements
- Minimum of six months of relevant behavioral health experience, with one year of experience in crisis intervention or suicide prevention strongly preferred.
- Possess a high school Diploma or equivalent.
- Be 18 years of age or older.
- Possess strong interpersonal skills, including the ability to empathetically engage with any inidual regardless of background, and demonstrate a high level of emotional intelligence in the process.
- Exceptional at multi-tasking and time management, able to drive multiple pieces of work forward simultaneously while meeting all deadlines.
- Demonstrated ability to effectively use web-based platforms, electronic documentation systems, and communication tools, with strong typing and data entry skills required to accurately document interactions in real time.
- Have high speed internet with an active Ethernet connection, and a quiet/confidential workspace.
- Be empathetic, flexible, and adaptable to varying situations.
- Have open availability and flexibility to work within the program's operating hours, including weekends and holidays.
- Be reliable and able to adhere to schedules based upon program needs.
- Complete yearly required continuing education trainings.
- Have knowledge of all job specific skills including safety assessment, data collection, and triage.
- Goal-oriented team player with strong experience working in large and complex systems.
- A commitment to team objectives and Didi Hirsch philosophies.
- Successfully pass our pre-employment screening, including a background check and live scan fingerprinting.
Our Vision
A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being.
Our Mission
Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to iniduals and families, especially in communities where discrimination and injustice limit access.
CORE VALUES
Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care.
Diversity & Inclusion: We value ersity of background, experience, and ideas. We celebrate differences and prioritize creating a sense of belonging.
Equity: We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination within both systems of care and society.
Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients.
Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care with the goal of access to high quality, integrated healthcare for all.
Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support.
#LI-Remote
Equal Opportunity Employer/Protected Veterans/Iniduals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
bostonhybrid remote workma
Title: Credentialing Assistant (hybrid)
Location: Boston United States
Job Description:
Position Summary:
In office 1 day per week and 4 days remote.
Under the supervision of the Credentialing Manager, supports Medical Staff Credentialing Specialists with Medical Staff and House Staff credentialing processes. Coordinates and executes key functions including Massachusetts Limited License applications, expiring documents tracking, Affiliating House Staff vetting, and medical malpractice enrollment and maintenance.
Key Responsibilities
Supports credentialing processes for Medical and House Staff, including initial appointments and reappointments. Tracks due dates, monitors communications, and routes documentation in compliance with internal policies, The Joint Commission, National Committee for Quality Assurance standards, and state and federal regulations.
Maintains confidential credentialing files (paper and electronic) and generates routine reports using credentialing systems. Assists with House Staff program support, including diploma creation.
Processes initial and renewal applications for Massachusetts Limited Medical Licenses through the Massachusetts Board of Registration in Medicine system, ensuring compliance with licensing requirements.
Coordinates and vets Affiliating House Staff (rotators), ensuring timely and complete documentation. Collaborates with departments, Human Resources, and other stakeholders to obtain required materials.
Tracks expiring credentials including medical licenses, DEA registrations, Massachusetts Controlled Substances Registrations, and malpractice documentation. Communicates proactively with clinicians and escalates issues as needed.
Supports malpractice enrollment and maintenance by coordinating with the Controlled Risk Insurance Company.
Provides administrative support including scheduling, call handling, record maintenance, document tracking, and assisting with deposits and credentialing fees.
Promotes a customer-focused, collaborative, and high-reliability work environment while delivering high-quality service to internal and external stakeholders.
Education
Associate's Degree required.
Experience
Minimum 6 months of administrative experience in a healthcare setting preferred. Preferred fields of study include Medical Staff Services, Healthcare Administration, or related areas.
Strong analytical, organizational, and communication skills required, including the ability to handle sensitive information, meet deadlines, and interact professionally with erse stakeholders.
The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting.
Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

evansvillehybrid remote workin
Title: Patient Account Representative I
Locations: Evansville, IN 47710, USA
Job Category: Health Information Mgmt & Billing
Requisition Number: PATIE016458
Full-Time
Hybrid
Hourly Range: $17.03 USD to $23.85 USD
Job Description:
Join Our Team
We are looking for a compassionate, caring, and dedicated Patient Account Representative I to join our team and help us continue our tradition of excellence.
Benefits
We pride ourselves on retaining our top talent by offering work environments that support professional development and personal success. In addition to our robust healthcare and retirement plans, we offer:
- Flexible work schedules - Full time - Day/Eve/Night
- Onsite children's care centers (Infant through Pre-K)
- Tuition reimbursement
- Payactiv- earned wage benefit-work today get paid tomorrow
- Career advancement opportunities
- Competitive pay, shift and weekend incentives, yearly opportunities for pay increases and bonuses
Job Overview
Accurately review and resolve outstanding invoices in work queues according to policy along with complying with the productivity standard established by the department. Inquiries via correspondence, electronic mail, or telephone are to be worked within three business days. Documents all actions taken in a clear, concise, and understandable form. Employees will be tested on their competency for each area of responsibility that they work upon hire or transition of duties. No additional competencies will be completed unless new duties are assigned or the workflow changes dramatically.
Education and Experience
Completion of High School or GED required. Two to four years' experience in a physician office, hospital registration, collection agency, hospital or professional billing or training at an educational institution that includes medical billing.
Salary and Compensation
We aim to offer a salary that reflects the experience you bring to our team. While the posted range shows the full potential for this role, most offers are made within a range that aligns with typical experience levels for similar positions.
Patient Financial Services
M-F 8:00AM-4:30PM
Medical Billing
Remote/Hybrid or In-Office

hybrid remote workkylouisville
Title: Project Coordinator
Location: Louisville United StatesJob Description:
The Project Coordinator is responsible for all projects and conversions. This inidual must possess a positive can-do attitude, demonstrate enthusiasm for customers, solve problems, multi-task, and engage owner/operators in the process when necessary. The person will operate in a fast-paced, dynamic, and challenging environment and they must be passionate, accepting of a changing environment and constantly looking to influence the future outlook of the company.
Hourly Rate: $24-$28
Hybrid role. Must be in office 3 days a week
ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:
- Project management
- Provide support for internal and external customers
- Perform activities in compliance with company policies and procedures
- Provide backup support to others within department
- Liaison between customer/vendor and other PAI departments
- Build and manage relationships with service providers and vendors. Look for more cost effective service options
- Work with field service employees and 3rd party providers to ensure quality service
- Ensure all spreadsheets, call tickets and workflows in PAI Reports are updated with accurate information as required, keeping all statuses as current as possible
- Manage vendors while working with customers to address their needs and facilitate customer support issues
- Protect all company assets
- Other duties may be assigned
KNOWLEDGE, SKILLS & ABILITIES:
The competencies required for success in the Project Coordinator role include:
- Proactive - creates, thinks ahead, or manages a situation by causing something to happen rather than responding to it after it has happened.
- Action Oriented - Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.
- Composure - Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis
- Creativity - Comes up with new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings
- Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect
- Dealing with Ambiguity - Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty
- Learning on the Fly - Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything; ability to multi-task
- Peer Relationships - Can quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups; can solve problems with peers with a minimum of noise; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peers.
- Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers
- Time Management - Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities
MINIMUM QUALIFICATIONS:
- High School Diploma is required
- Demonstrates competency in dealing with independent organizations and working closely with the owner/operators
- Must be self-sufficient and can learn new tasks with minimal training and assistance
- Highly ambitious, willing to take on new tasks with little to no direction
- Excellent attention to detail
- Outstanding organizational and multi-tasking skills are required. There are many different tasks which may need attention all at once, and prioritization is essential in order to accomplish a positive outcome
- Travel will be required (Approx. 10%) If located remote from a PAI office, this will increase to 25%
A combination of education, training, and experience may be substituted when competency in the role is demonstrated. Successful performance on pre-employment tests may be required.
Reasonable accommodations may be made to those who are able to perform the essential duties of the job. The candidate must be able to pass any required background and social media checks. The candidate must be able to
maintain complete confidentiality of any information he/she encounters.
COMPUTER / APPLICATIONS SKILLS:
- Proficient with Microsoft Office Suite is required
- Strong working knowledge / understanding of Microsoft Excel is required
- Ability to learn software applications quickly
- Experience with PAI Reports is a plus

100% remote workazcoinnc
Title: Principal Solution Consultant
Location:
- Colorado, USA
- Indiana, USA
- Texas, USA
- Arizona, USA
- North Carolina, USA
time type
Full time
job requisition id
JR110892
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Principal Solutions Consultant
United StatesRole Overview:
The Principal Solutions Consultant works with key strategic, high growth Customers and Partners as a trusted advisor to ensure these customers and partners can fulfill their maximum potential to deliver Empathy and AI Powered Experience Orchestration at Scale leveraging Genesys software.The Principal Solution Consultant works with BPO customers to perform detailed discovery, facilitate AI Powered Experience Orchestration demos, respond to RFx’s, and ultimately work towards winning over prospective customers by showcasing Genesys unique value in the context of their business and technical needs. The Sr. Solutions Consultant works in a consultative fashion to understand customer needs, both technical and functional, and maps them to Genesys solutions, services, and consulting offerings. You will work with all levels of customer organizations, helping to tailor the joint Genesys messaging to meet the needs of various business and technical stakeholders, including C level decision makers.
The Principal Solution Consultant will work with defined Genesys partners to educate and empower them on the Genesys unique value proposition, roadmaps to help generate pipeline, help them to be more self sufficient, drive product co invention, and be effective at developing identified business opportunities. This role is imperative to the success of sales opportunities, and to enable our channel ecosystem to perform this iteratively at scale. You will work with all levels of partner organizations, helping to tailor the joint Genesys messaging to meet the needs of various business and technical stakeholders, including C level decision makers.
Key Responsibilities:
- Support customers by understanding business needs and mapping them to Genesys unique value proposition, business outcomes, and technical solutions
- Facilitate operational walkthroughs and discovery sessions to assess current processes and identify improvement opportunities across customer environments
- Conduct sessions within contact centers and with operational staff, leadership teams, and management to evaluate customer experience delivery
- Deliver demos, workshops, production trials, and presentations to articulate how Genesys solutions enable customer experience transformation
- Develop reference architectures in collaboration with strategic partners to create reusable frameworks aligned with Genesys and partner capabilities
- Build, refine, and optimize Genesys Cloud development labs to support joint innovation and continuous iteration of solutions and use cases
- Present recommendations to customers and partners on how to improve customer experience and operational performance
- Demonstrate future state customer experience visions using Genesys solutions tailored to stakeholder objectives
- Create and provide documentation including discovery outputs, architecture designs, and solution proposals to support delivery transitions
- Support customer and partner responses to RFx processes as needed
- Educate customers and partners on the Genesys value proposition and solution capabilities
- Coach partners to become self sufficient in identifying information and building solutions
- Identify and recommend internal process and content improvements to enhance customer and partner experience
- Deliver webinars and create content to keep partners informed on current and future Genesys product releases
- Capture insights on future customer and partner needs and communicate them to product teams for prioritization
- Build and document reusable solutions leveraging infrastructure as code, REST APIs, cloud services, and modern technologies
Required Qualifications:
- Bachelor’s degree and 5 years of relevant professional experience
- Knowledge of generative and agentic AI technologies
- Hands on knowledge with prompt engineering best practices
- Technical knowledge of contact center technologies such as surveys, quality management, recording, workforce management, IVR, digital engagement, or PCI compliance
- Technical knowledge in areas such as VoIP, SIP, RTP, messaging, carrier services, infrastructure, networking, or security
- Familiarity with cloud platforms such as Amazon Web Services
- Familiarity with natural language understanding
- Strong presentation skills with the ability to facilitate workshops and drive successful outcomes
- Ability to enable partners to propose solutions mapped to business requirements
- Ability to support scoping of functional and non functional requirements through solution proposals and architecture diagrams
- Ability to collaborate with professional services teams to support accurate statement of work development
- Experience documenting technical artifacts including storyboards, demo narratives, use cases, and presentations
Preferred Qualifications:
- Programming experience in JavaScript or Python
- Hands on experience with Genesys Cloud and REST API integrations, methodologies, and benefits
- Experience working with AWS, Salesforce, or ServiceNow
- Experience in SaaS or cloud based software sales environments
- Understanding of computing fundamentals through formal education or certifications in cloud, SaaS, or XCaaS
- Project management experience
- Minimum 2 years of experience with prompt engineering
- Experience with retrieval augmented generation, RAG
- Understanding of chain of thought reasoning
- Experience working with large language models and their practical applications
- Understanding of machine learning concepts and how models operate
- Foundational knowledge of machine learning techniques such as random forest
- Exposure to more advanced machine learning approaches such as Bayesian methods
#LI-CP1
Compensation:
This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.
$123,100.00 - $216,500.00
Benefits:
Medical, Dental, and Vision Insurance.
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career growth opportunities
Open Time Off in addition to 10 paid holidays
401(k) matching program
Adoption Assistance
Fertility treatments
Click here to view a summary overview of our Benefits.
If a Genesys employee referred you, please use the link they sent you to apply.
About Genesys:
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at [email protected].
You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

100% remote workus national
Title: Shop Program Manager
Location: United States, Remote
Full-time
Job Description:
About GitHub
GitHub is the world's leading platform for agentic software development - powered by Copilot to build, scale, and deliver secure software. Over 180 million developers, including more than 90% of the Fortune 100 companies, use GitHub to collaborate, and more than 77,000 organisations have adopted GitHub Copilot.
Locations
In this role you can work from Remote, United States
Overview
The GitHub Shop program provides meaningful experiences to the developer community, increasing brand awareness and affinity, and accelerates our Marketing and Sales motions while bringing GitHub pride to superfans and Hubbers around the world, through a wide variety of delightful branded merchandise and IRL experiences.
The Shop Program Manager oversees the Shops's production roadmap, timelines and project workflows for seasonal collections and custom initiatives across key Microsoft, CoreAI and GitHub teams. Additionally, they partner closely with vendors and our internal design and marketing teams to support merchandise launch collections, ensure inventory and fulfillment needs are met, and provide event support-from tracking event roadmaps to visual merchandising-to deliver a seamless and impactful Shop experience.
The ideal candidate is resourceful, detail-oriented, and works with a sense of urgency and excitement. They excel at tracking follow-ups, documenting processes, and improving workflows. This person values building strong relationships with colleagues and enjoys contributing positively to the team dynamic.
Responsibilities
- Develop and maintain annual program roadmap, including collection launches and Shop's presence at global first- and third-party events.
- Drives visual merchandising for Shop pop up events
- Assist Shop Manager with custom Shop requests, gather requirements, define objectives, plan resources and budgets, and develop a clear and actionable project plan to drive successful fulfillment of requirements.
- Contribute to day-to-day program maintenance, including status reports and updates, program calendars, GitHub repo and issue management, notes distribution, and meeting action items.
- Maintain program documentation including playbooks, style guides, tooling guides, templates. and release checklists - proactively identify process gaps and implement process improvements.
- Documenting procurement processes and procedures and establishing strong working relationships with GitHub's Finance, Legal, and Procurement partners.
- Research procurement discrepancies to identify root causes and develop action items to resolve with impacted stakeholders.
- Assist in the planning, coordination and vibe of Shop IRL experiences at events.
- Act as back-up and escalation support for Hubbers on #Shop regarding production and fulfilment questions, sales and events support, customer order, etc.
Qualifications
Required Qualifications
5+ years experience managing projects (e.g., project or program management, cloud implementation, devops, technical project management, industry-specific experience
OR Bachelor's Degree in Project Management, Business Management, Systems Management, Information Systems, or related field AND 3+ years' experience managing projects (e.g., project or program management, cloud implementation, devops, technical project management, industry-specific experience)
OR Master's Degree in Project Management, Business Management, Systems Management, Information Systems, or related field AND 1+ year(s) experience managing projects (e.g., project or program management, cloud implementation, devops, technical project management, industry-specific experience)
OR equivalent experience
Experience developing and executing physical production process-improvement strategies in corporate environments
Strong attention to detail with the ability to manage multiple concurrent projects across technical systems, partnering with distributed teams and external stakeholders (customers/clients/agencies) to track work and coordinate effectively in asynchronous environments (Google Workspace, Slack, etc.)
Experience editing Shopify sites and using ecommerce apps; familiarity with Microsoft 365 and Microsoft purchasing/procurement tools; retail customer service experience
Preferred Qualifications
- Track record for for being highly organized and detail-oriented; able to identify risks/blockers, propose solutions, and follow through to meet timelines.
- Strong customer-obsessed mindset with a strong customer service background; continuously improves processes to better serve internal and external customers.
- Ability to work in a fast-paced, high-energy, team-oriented environment; able to prioritize and perform effectively under pressure.
Compensation Range
The base salary range for this job is USD $85,000.00 - USD $225,400.00 /Yr.
These pay ranges are intended to cover roles based across the United States. An inidual's base pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant. At GitHub certain roles are eligible for benefits and additional rewards, including annual bonus and stock. These rewards are allocated based on inidual impact in role. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role.
GitHub values
- Customer-obsessed
- Ship to learn
- Growth mindset
- Own the outcome
- Better together
- Diverse and inclusive
Manager fundamentals
- Model
- Coach
- Care
Leadership principles
- Create clarity
- Generate energy
- Deliver success
Who We Are
GitHub is the world's leading AI-powered developer platform with 150 million developers and counting. We're also home to the biggest open-source community on earth (and 99% of the world's software has open-source code in its DNA). Many of the apps and programs you use every day are built on GitHub.
Our teams are dreamers, doers, and pioneers, leading the way in AI, driving humanitarian efforts around the globe, and even sending open source to Mars (and beyond!). At GitHub, our goal is to create the space you need to do your best work. We're remote-first and offer competitive pay, generous learning and growth opportunities, and excellent benefits to support you, wherever you are-because we know that people flourish when they can work on their own terms.
Join us, and let's change the world, together.
EEO Statement
GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace ersity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!

hybrid remote workknoxvilletn
Title: Territory Manager
Location: Knoxville, TN, US
Department: Customer Development/Sales
Job Description:
No Relocation Assistance Offered
Job Number #172834 - Knoxville, Tennessee, United StatesWho We AreColgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.Role Summary:As a Territory Manager for Colgate Oral Care Pharmaceuticals (COP), you'll be at the forefront of our mission to deliver Colgate’s premier oral health products! In this role, you’ll tap into your sales expertise to build strong relationships with dental practices, boosting net sales, enhancing product mix, and growing the overall consumption of Colgate professional products. The ideal candidate is driven, self-motivated, and possesses strong communication, analytical, and negotiation skills.
Please note, candidates must reside within the geographic territory or willing to personally relocate to live within the geographic territory. Territory includes Knoxville, TN. More details of geography will be shared during the interview process.
Responsibilities:
Collaborate with Regional Manager to develop territory business plans prioritizing largest/most profitable opportunities, continuously decreasing cost-to-serve
Achieve quarterly and annual sales goals by actively participating and meeting/exceeding key performance indicators, including number of calls, number of sales, and new/total customer acquisition
Drive sales by promoting and merchandising Colgate's professional dental products to dental practices within geographic territory
Cultivate and expand relationships with dental practices to boost sales and identify new opportunities
Actively seek out new business opportunities through cold calling, networking, social media and other methods of outreach
Build and maintain successful working relationships with cross-functional partners, including our Corporate DSO team, Remote Selling Team, Call Center, Marketing, Educational Team, 3rd party's distributor's Sales Force, and Dental Professionals
Represent Colgate Oral Pharmaceuticals at dental conventions, local dental and hygiene associations & study clubs and dental/hygiene schools
Educate customers through detailing and in-clinic seminars/lunch & learns on the superior efficacy and value of Colgate professional portfolio
Required Qualifications
Bachelor's Degree
2+ years of sales experience
Ability to travel within designated territory
DL NUMBER - Driver License, Valid and in State
Proficiency in English, as it allows us to communicate effectively with our external and internal partners
Preferred Qualifications
Prior sales experience in the dental industry, CPG, or medical devices
Knowledge and understanding of the competitive landscape in health care products
Positive and strong relationship building skills, both internally and externally
Experience working with third-party distributors
Background in B2B sales, dental hygiene, or dental office settings
Compensation and Benefits
Salary Range $70,000.00 - $96,000.00 USD + Bonus + Company VehiclePay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.Our Commitment to InclusionOur journey begins with our people—developing strong talent with erse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each inidual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.Equal Opportunity EmployerColgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.For additional Colgate terms and conditions, please click here.#LI-Hybrid
alpharettagahybrid remote work
Title: Digital Solution Advisor Specialist
- Business Data Cloud
Location: Alpharetta, GA, US, 30009
Department: Presales
Job Description:
We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.- Location - Alpharetta is a requirement
- Office requirement - Candidate(s) will be required to work 3 days a week in an SAP office/client site as per our Pledge to Flex return to office policy
- SAP is not offering relocation benefits for this role at this time.
- SAP is not offering current or future visa sponsorship for this role at this time.
JOB DESCRIPTION
What you'll do:
Digital Solution Advisor (dSA) is a customer-facing role mapping product capabilities to requirements of prospects to support value messaging and articulate how SAP is uniquely positioned to deliver their desired outcomes (with a specialization in the nuances of digital sales techniques). DSAs serve as domain experts and spokesperson(s) for designated solution or product segment. DSAs are responsible for integrating SAP knowledge with modern digital sales methodologies, ensuring effective communication of product value and facilitating tailored solutions proposals for clients.
Area 1: Deal Support
The Digital Solution Advisor Specialist is instrumental in elevating SAP's presence and impact in potential customer engagements. Their primary responsibility lies in not only executing presentations but also crafting them, ensuring they communicate the distinct advantages of SAP solutions. By seamlessly collaborating with VAT teams, they will be fundamental in weaving customer pain points into innovative narratives, highlighting SAP's solution differentiators. Additional responsibilities include utilizing reusable digital assets to optimize for volume and efficiency in our no-touch/low-touch transaction methods. Beyond the initial presentations, they will be driving discussions with potential clients, ensuring that SAP's offerings align with their unique requirements. Their expert knowledge of SAP solutions, backed by relevant customer success stories, will cement their credibility in the field. With expertise in cutting-edge virtual tools, they will ensure impactful remote presentations. As a Senior Specialist, they will also provide vital support in RFx completion. Their involvement will persist post-sale, ensuring clients transition smoothly, and they will take charge in crafting holistic narratives for pivotal events and key presentations.
Area 2: Demand Generation
A Digital Solution Advisor Specialist will play a pivotal role in demand generation. Their expertise is not just in knowledge but in application – leading webinars, and aligning with our Marketing and Demand Generation teams, ensuring we're always a step ahead in our outreach and defining our strategic message. They are not just crafting content; they are moulding our demand generation narrative, ensuring every campaign, every content piece underscores our unique selling propositions and addresses the core challenges of our target market.
Area 3: Digital Content for customer facing Situations
Their mastery over SAP offerings allows you to not only curate but also innovate digital content for customer-facing situations. By aligning content with advanced solution insights and market trends, they will ensure that our digital materials are both compelling and strategically positioned to address complex customer scenarios.
What you bring:
3-5 years of professional work experience with large software/IT organizations, preferably in a solution and/or architecture advisory role
2-4 years of relevant SAP BTP and/or Platform-as-a-Service (PaaS) experience in a customer-facing role
Expertise with Business Data Cloud (BDC) and related components (Datasphere, SAP Analytics Cloud, SAP Databricks)
Functional knowledge of S/4HANA applications and/or optimization of business processes that leverage SAP BDC is desired
Strong understanding of data warehousing, data orchestration, and analytics industry trends and proven ability to present to all levels in a customer’s organization
Viewed as a solution expert and trusted advisor with a track record of success
Strong executive presence and storytelling skills
Meet your team:
- Customer Advocate: Collaborate to complement solution expertise and support customers
- Global Digital Content Factory: Leverage digital assets created by the team throughout customer engagement
- Implementation Partner/Customer Services & Delivery: Efficiently transition customer engagement for successful deployment and realization of solution value
- SAP Account Teams: Share best practices and collaborate on providing solutions and services support across the entire customer journey.
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusionSAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted annual combined range for this position is 91,600 - 205,700 USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.
AI Usage in the Recruitment ProcessFor information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: 452775 | Work Area: Presales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

100% remote worktx
Title: Client Manager
-Alight Leave Solutions
Location: Virtual Texas United States of America
Type: Regular
Category: Delivery
Job Description:
Are you a fast learner who is fascinated by client interactions?
Do you have advanced experience in leave and disability?
Our story
At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”
Our Values:
Champion People – be empathetic and help create a place where everyone belongs.
Grow with purpose – Be inspired by our higher calling of improving lives.
Be Alight – act with integrity, be real and empower others.
It’s why we’re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation.
With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.
Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.
Learn more at careers.alight.com.
About the Role
The Client Manager is recognized as a subject matter expert within Alight for Leave Solutions, the Account Manager, Leave Client Operations. Is the primary point of contact for all assigned Leave Solutions Clients. This role is customer facing and is directly accountable for the day-to-day operational support and management of the client relationship.
Responsibilities
Leveraging deep Absence and Disability domain expertise to resolve complex claim issues including escalations and client inquiries.
Developing and maintaining expertise in all Alight products and services and can convey value of the One Alight service model to clients. Instilling customer confidence and deepening brand strength through comprehensive domain knowledge.
Demonstrating comprehensive solution expertise and consulting with clients on how to best leverage Alight’s solutions to achieve desired business outcomes.
Absorbing and substantively supporting our technology and service solutions, including relevant industry trends, practices and risks.
Providing technical expertise to support internal and client delivery needs such as pre/post-production testing, SSRs/CROs, and defect management.
Providing timely, proactive status updates to internal and external stakeholders with a high degree of consistency and accuracy.
Managing client escalations to accelerate issue resolution and mitigate retention risk. Collaborating with cross-functional internal teams and external key stakeholders as appropriate to identify themes and trends in Service Delivery/Claims.
Adapting to changing conditions and proactively learning and applying new skills, methods, and behaviors. Shifting quickly to meet client/business demands while displaying confidence, engagement, and leadership.
Acting as a change agent; Seeking out and trying new ideas for continuous improvement.
Organizing, hosting, attending and/or contributing to cross departmental and client/broker meetings as needed. Traveling to attend internal meetings, client meetings, and industry conferences/meetings as needed.
Requirements
Have at least 3 years of direct Client/Broker Relationship management experience or advanced education equivalent.
Possess deep operational, relationship building, and issue resolution skills.
Demonstrate understanding of contracts, pricing and financial models.
Have experience identifying and anticipating risk and implementing effective risk mitigation plans.
Have ability to identify expansion opportunities.
Demonstrate industry experience in HR services / outsourcing, Business Management, Disability / absence, and/or Healthcare.
Be able to travel 20-25%.
Alight requires all virtual interviews to be conducted on video.
Flexible Working
So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row.
Benefits
We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options.
By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.
Our commitment to Inclusion
We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that erse teams are stronger, more innovative, and more successful.
At Alight, we welcome and embrace all iniduals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.
As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact [email protected].
Equal Opportunity Policy Statement
Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ, disabled persons, disabled veterans and other covered veterans.
Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting their recruiter.
Authorization to work in the Employing Country
Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.
Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
Salary Pay Range
Minimum :
55,000.00 USD
Maximum :
70,000.00 USD
Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an inidualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: Wellbeing and Benefits Selector Page - Alight
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a erse workforce and is an affirmative action employer.

100% remote workus national
Title: Manager, Customer Service Management
Location: Nationwide United States
Job Description:
Cardinal Health Sonexus Health Pharmacy Services helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our erse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Sonexus Health Pharmacy Services, our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
Together, we can get life-changing therapies to patients who need them-faster.
Responsibilities:
- Provide strategic direction for management and development of pharmacy programs including optimizing workflows using tools such as PMS, CRMs, IVRs, digital communications and other available technologies and products.
- Manage subordinate supervisors who direct employees in fulfilling customer's requests
- Responsible for the overall direction, coordination, and evaluation of their teams' employees
- Oversee work on a daily basis in conjunction with supervisors and team leads while resolving day-to-day problems using defined processes
- Build customer relationships, interpret customer needs and assesses their business requirements while developing alternate solutions when neede
- Interact with clients to provide resolution to inquiries and present updates on specific program performance
- Regularly communicate with customer account managers on client requests and needs
- Oversee employee schedules to ensure proper business coverage as outlined by client contracts and company policies
- Set priorities for the team to ensure task completion, coordinate work activities with other supervisors
- Conduct time and capacity studies to forecast future staffing needs
- Coordinate with talent acquisition related to vacancy needs and interview and select top talent
- Coach and mentor supervisors providing feedback and advice
- Design and deliver corrective action plans for employees
- Provide input into succession plans and development plans for employees
- Perform HR related duties such as PTO requests, Timecards, Quarterly Reviews
- Conduct one-on-one discussions with supervisors documenting performance and providing feedback
- Work within budget and financial objectives as defined by director
- Works directly with the manufacturer clients on program requirements, day to day operations and ideas to grow the business
- Participates in Quarterly Business Reviews with the client
- Communicate with directors providing updates on current workload and performance
- Serve as an escalation point of contact for employees, patients, and providers to resolve issues
- Serve as a subject matter expert providing coaching and training to employees in the areas of customer service, case resolution, and database management
- Coordinate with training center of excellence related to upcoming training needs
- Develop employee knowledge and skill set through monitoring and quality review of telephone calls and documentation of work
- Review activity reports to assess performance to maintain contractual KPI's and SLA's
Qualifications:
- Minimum of Bachelor's degree or equivalent, preferred
- Proven record of leading and developing a team of employees with experience building a bench of talent
- Prior experience in call center, healthcare, or related field, preferred
- Health insurance knowledge with both commercial and government plans highly desired
- Specialty pharmaceutical knowledge, preferred
- Strong desire for career progression into leadership roles
- Willingness to roll up sleeves and work with any levels of the organization
- Excellent listener, problem solver, motivator, and coach
- Demonstrated leadership and communication skills
- Approachable with the ability to build rapport with teammates across functions and businesses
- Sound decision maker with financial acumen
What is expected of you and others at this level
- Manages department operations and supervises professional employees, frontline supervisors and/or business support staff
- Participates in the development of policies and procedures to achieve specific goals
- Ensures employees operate within guidelines
- Decisions have a short-term and long-term impact on work processes, outcomes, and customers
- Interacts with subordinates, peer customers and suppliers at various management levels may interact with senior management
- Interactions normally involves resolution of issues related to operations and/or projects
- Gains consensus from various parties involved
REMOTE DETAILS: You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:
Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. Download speed of 15Mbps (megabyte per second)
- Upload speed of 5Mbps (megabyte per second)
- Ping Rate Maximum of 30ms (milliseconds)
- Hardwired to the router
- Surge protector with Network Line Protection for CAH issued equipment
Anticipated salary range: $87,700 - $125,300
Bonus eligible: Yes
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Application window anticipated to close: 6/23/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values ersity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
To read and review this privacy notice click here

100% remote workalazgaid
Title: Prior Authorization Specialist - 100% Remote
Location: Remote
Job Description:
Prior Authorization Specialist (Remote – Select States Only)
TRA Medical Imaging
Remote | Full-Time | Monday–Friday | $19.27–$22.93 per hourApplicants must reside in one of the following states to be considered:
Alabama, Arizona, Georgia, Idaho, North Carolina, Texas, Utah, or Washington.TRA Medical Imaging is seeking an experienced Prior Authorization Specialist with strong knowledge of radiology procedures, insurance verification, CPT coding, ICD-10 coding, and medical insurance authorizations.
This fully remote role supports our radiology practice by ensuring all scheduled imaging exams are authorized, medically necessary, and compliant with insurance carrier requirements. The ideal candidate has at least three years of medical office insurance authorization experience and thrives in a fast-paced healthcare environment.
Compensation and Benefits
Hourly Pay: $20.23 – $23.61 (based on experience, skills, and qualifications)
Benefits Include:
No nights, weekends, or on-call shifts
Medical, Dental, and Vision Insurance
HSA and FSA options
Employee Assistance Program (EAP)
Basic Life Insurance and Long-Term Disability
401(k) with automatic 3% employer contribution plus up to 3% employer match
17 days of PTO
9 paid holidays
Annual automatic compensation growth path
Profit sharing
Optional Pet Insurance, Legal, and ID Protection
About TRA Medical Imaging
TRA Medical Imaging is a physician-owned and physician-led radiology practice serving the South Puget Sound region for over 100 years. With approximately 100 subspecialized radiologists, TRA is committed to delivering high-quality, patient-centered imaging services while fostering a collaborative, high-trust culture rooted in Compassionate Care, Accountability and Integrity, Respect, and Excellent Service.
Position Overview
The Prior Authorization Specialist is responsible for ensuring all scheduled imaging examinations:
Are authorized for the correct facility
Include accurate CPT and ICD-10 codes
Meet medical necessity guidelines
Comply with insurance carrier and HIPAA requirements
This role works under established guidelines and immediate supervision within Health Information Management, Patient Access, and Scheduling functions
Key Responsibilities
Obtain prior authorizations for imaging procedures including MRI, CT, PET, Nuclear Medicine, Fluoroscopy, Interventional Radiology, Mammography, Ultrasound, X-ray, and Bone Densitometry
Verify insurance eligibility, benefits, and authorization requirements
Ensure correct CPT and ICD-10 coding for all scheduled exams
Contact referring physician offices and insurance carriers to obtain required documentation
Review medical records to confirm medical necessity
Enter authorization numbers and detailed documentation into the RIS system
Educate patients on insurance and authorization requirements
Reschedule patients when authorization is pending
Provide price quotes and explain financial assistance options
Maintain HIPAA compliance and patient confidentiality
Collaborate with technologists, front desk staff, and scheduling teams to ensure exam accuracy
Required Qualifications
High School Diploma or GED
Formal medical terminology training or equivalent medical office experience
Minimum 3 years of medical office insurance authorization experience
Knowledge of CPT and ICD-10 coding
Experience navigating insurance websites for eligibility and claim status
Understanding of radiology procedures and authorization workflows
Strong attention to detail and ability to manage multiple tasks
Effective written and verbal communication skills
Professional customer service skills
Preferred Qualifications
Clinical experience in a radiology or imaging setting
Experience working with RIS systems
Experience with PET scan authorization processes
Knowledge of HCPCS coding
Work Environment and Schedule
Fully remote position (training and equipment provided)
Monday through Friday, 9:00 AM – 5:30 PM Pacific Time
Ideal Candidate Profile
The ideal candidate is detail-oriented, experienced in radiology prior authorizations, comfortable working independently in a remote environment, knowledgeable about insurance carriers and medical necessity criteria, and committed to patient-focused service.
Apply Today
If you reside in Alabama, Arizona, Georgia, Idaho, North Carolina, Texas, Utah, or Washington and have strong experience in radiology prior authorization, insurance verification, and CPT/ICD-10 coding, we encourage you to apply.
Join a respected, physician-led organization with over 100 years of excellence in medical imaging and become part of the next chapter of the TRA story.

100% remote worksc
Title: Manager, IT Client Services
Location: Remote - South Carolina
Job Description:
TTM Technologies, Inc. – Publicly Traded US Company, NASDAQ (TTMI) – Top-5 Global Printed Circuit Board Manufacturer
About TTM
TTM Technologies, Inc. is a leading global manufacturer of technology products, including mission systems, radio frequency (“RF”) components, RF microwave/microelectronic assemblies, and technologically advanced printed circuit boards (“PCB”s). TTM stands for time-to-market, representing how TTM's time-critical, one-stop design, engineering and manufacturing services enable customers to reduce the time required to develop new products and bring them to market.
Additional information can be found at www.ttm.com
The Service Desk Manager oversees and manages the day-to-day operations of the Tier I Client Services team, ensuring effective resolution of all incidents and service requests while maintaining customer satisfaction and meeting service level agreements (SLAs). This role is responsible for leading, training, and developing the Tier I team, administering and continuously improving the ServiceDesk Plus helpdesk platform, and implementing ITSM best practices across the organization.
The Service Desk Manager serves as the primary "face" of Client Services to the user population, engaging with both IT teams and end-users to address issues and escalations. They coordinate closely with the IT Director to identify, recommend, develop, implement, and support cost-effective technology solutions aligned with the organization's strategic vision. Some travel may be required for meetings with other Client Services Management to develop and implement standard operating procedures, policies, and ITSM best practices.
KEY RESPONSIBILITIES
ServiceDesk Plus Platform Administration (30%)
Helpdesk Operations & Configuration:• Serve as the primary administrator of the ManageEngine ServiceDesk Plus helpdesk platform, managing configuration, maintenance, and ongoing improvements• Design and create new request forms, templates, and workflows that address common user issues and streamline ticket routing• Configure and maintain SLA policies, escalation rules, business rules, and automation within ServiceDesk Plus• Develop and maintain a structured, standardized knowledge base for both service desk staff and end users within the platform• Generate and distribute weekly, monthly, and yearly metrics and reports on staff performance, ticket volume, SLA compliance, and KPIs• Monitor the helpdesk queue to ensure timely and effective resolution of all incidents, service requests, and customer inquiries• Oversee proper ticket classification, prioritization, escalation, and closure across all Service Desk activities• Identify gaps and failings in team performance through data analysis and implement corrective actionsTeam Leadership & People Management (30%)
Tier I Team Oversight:• Hire, train, mentor, and evaluate Client Services Tier I team members, managing performance, development, and work schedules• Set clear expectations, goals, and performance standards aligned with departmental KPIs and SLA requirements• Conduct regular one-on-one check-ins, performance reviews, and coaching sessions to support team growth and accountability• Manage staffing schedules, on-call rotations, and workload distribution to ensure adequate coverage across all support hours• Develop and deliver training programs and onboarding materials for new Tier I technicians• Foster a collaborative, customer-focused team culture built on continuous improvement and knowledge sharing• Participate in disciplinary processes and escalations related to team conduct or performance as neededService Delivery & Customer Satisfaction (20%)
Customer Service Excellence & Escalation Management:• Serve as the escalation point for all complex, sensitive, or unresolved incidents and service requests within the Service Desk• Ensure high levels of customer satisfaction by monitoring ticket quality, follow-up practices, and resolution outcomes• Address and resolve customer complaints and escalations in a timely and professional manner• Act as the "face" of Client Services to the user population, building trust and strong relationships with both IT teams and end-users• Develop, implement, and enforce standard operating procedures, policies, and ITSM best practices (e.g., ITIL framework)• Manage crisis situations involving complex technical hardware or software problems, coordinating appropriate resources for resolution• Collaborate with other IT teams, stakeholders, and vendors to improve overall service delivery and end-user experienceIT Projects & Strategic Planning (10%)
Project Participation & Resource Management:• Participate in the planning, development, and implementation of new IT projects and system implementations• Plan and allocate Tier I resources to meet evolving operational needs and project demands• Work with the IT Director to identify and recommend cost-effective technology solutions aligned with the organization's strategic goals• Coordinate with other Client Services Management to develop and standardize processes and ITSM best practices across sites• Travel to TTM Technologies sites as needed to support implementations, audits, or management initiativesAfter-Hours & On-Call Support
• Oversee and manage the Tier I on-call rotation, ensuring adequate after-hours coverage for critical incidents• Respond to and manage escalated critical incidents outside of normal business hours as needed• Maintain availability for high-severity outages or situations that require managerial involvementDocumentation & Knowledge Management
• Maintain and continuously improve a standardized knowledge base within ServiceDesk Plus for staff and end users• Ensure all SOPs, policies, escalation procedures, and team guidelines are documented and kept current• Review and approve knowledge base articles created by Tier I technicians for accuracy and usefulness• Produce and distribute regular performance reports and dashboards to IT leadershipREQUIRED QUALIFICATIONSEducation:
• Bachelor’s degree in information technology, Computer Science, or related field required• Equivalent relevant work experience considered in lieu of degree• Professional certification in systems management and/or systems administration preferred (e.g., ITIL Foundation, CompTIA A+/Network+, Microsoft certifications)Experience:
• Minimum 5–7 years of IT Help Desk or desktop support experience, with at least 3 years in a supervisory or team lead capacity• Demonstrated experience managing IT systems and staff, including remote team management• Experience with ITSM platforms required; ManageEngine ServiceDesk Plus experience strongly preferred• Proven experience planning and executing technology projects and system implementations• Experience managing multiple projects simultaneously in a fast-paced environmentRECOMMENDED TECHNICAL SKILLSITSM & Helpdesk Platforms:
• ManageEngine ServiceDesk Plus (administration, configuration, reporting)• ManageEngine Suite (EndpointCentral, OpManager, or related tools)• ITSM platforms (ServiceNow, Jira Service Management, or similar)• ITIL framework and best practicesOperating Systems & Infrastructure:
• Microsoft Windows Server• Active Directory administration and user management• Microsoft Office 365 administration• Backup software and data protection solutions• Windows 10/11 desktop environmentTools & Systems:
• Remote management and monitoring tools (Bomgar/BeyondTrust, Remote Desktop, TeamViewer)• Endpoint security solutions (SentinelOne or similar antivirus/endpoint protection)• Mobile Device Management (AirWatch or similar MDM)• VoIP phone system administration• Reporting and analytics tools for KPI and SLA trackingREQUIRED SKILLS & COMPETENCIESLeadership & Management Competencies:
• People Management: Proven ability to hire, train, coach, and develop IT support staff• Team Leadership: Experience leading and motivating technical teams toward shared goals and SLA targets• Project Management: Ability to plan, prioritize, and execute multiple concurrent projects and initiatives• Decision-Making: Sound judgment in resolving escalated incidents, personnel matters, and operational challenges• Strategic Thinking: Ability to align team operations with broader IT and organizational goalsTechnical Competencies:
• ITSM Administration: Deep understanding of helpdesk platform configuration, automation, and optimization• Troubleshooting: Ability to guide the team through systematic diagnosis and resolution of complex technical issues• Documentation: Clear, accurate creation and maintenance of SOPs, knowledge base articles, and performance reports• Technical Learning: Ability to quickly learn and adapt to new technologies, tools, and organizational systemsInterpersonal & Communication Competencies:
• Strong oral and written communication skills with the ability to convey technical concepts to non-technical audiences• Strong customer service orientation with the ability to manage and resolve complex user complaints and escalations• Ability to build effective working relationships across IT teams, business stakeholders, and vendors• Demonstrated professionalism, patience, and empathy in high-pressure or crisis situationsESSENTIAL FUNCTIONSDaily Activities:
• Monitor the ServiceDesk Plus helpdesk queue and ensure tickets are properly triaged, assigned, and progressing toward resolution• Review escalated tickets and provide guidance or direct intervention to resolve complex incidents• Communicate with end-users and IT teams regarding open issues, status updates, and resolutions• Coach and support Tier I technicians on ticket handling, customer communication, and technical troubleshooting• Monitor SLA compliance and take corrective action on at-risk or breached ticketsWeekly Activities:
• Conduct team meetings and one-on-one check-ins with Tier I staff• Review and analyze helpdesk metrics, KPI reports, and SLA performance data• Review and approve new or updated knowledge base articles• Collaborate with IT Director and other teams on ongoing projects and operational priorities• Assess ServiceDesk Plus platform needs and implement configuration improvementsOngoing Responsibilities:
• Stay current on ITSM best practices, ManageEngine ServiceDesk Plus updates, and relevant IT industry trends• Continuously evaluate and improve service desk processes, workflows, and team performance• Ensure all team policies, procedures, and escalation paths are documented and followed• Support IT Director in strategic planning, budgeting, and resource allocation decisionsWORKING CONDITIONS, PHYSICAL REQUIREMENTS & SCHEDULEWork Environment:
• Professional office environment with both desk-based and mobile/site-based work• Fast-paced IT management environment requiring multitasking and prioritization• Combination of remote team management and in-person site presence• Occasional work in server rooms, equipment closets, or other facility locations• Travel to TTM Technologies sites as neededPhysical Requirements:
• Sit for extended periods at a computer workstation (up to 6–8 hours daily)• Use computer keyboard and mouse for extended periods• View computer screens for extended periods• Lift and carry equipment up to 50 lbs. unassisted on occasion• Stand, walk, bend, stoop, and reach to access equipment as neededSchedule & Availability:
• Standard Hours: Monday–Friday, 8:00 AM – 5:00 PM• Flexibility: Occasional evening or weekend work for implementations, critical incidents, or project support• On-Call: Available for escalated after-hours incidents as required• Travel: Periodic travel to TTM Technologies sites on an as-needed basisCompensation and Benefits:
TTM offers a variety of health and well-being benefit programs. Benefit options include medical, dental, vision, 401K, Flexible Spending Account, Health Savings Account, accident benefits, life insurance, disability benefits, paid vacation & holidays. Benefits are available 1st of the month following date of hire.
Compensation for roles at TTM Technologies varies depending on a wide array of factors including but not limited to the specific office location, role, skill set and level of experience. As required by local law, TTM provides a reasonable range of compensation for roles that may be hired in New York, California and Colorado. For California-based roles, compensation ranges are based upon specific physical locations.
Export Statement:
Must comply with TTM Export Control Policies and Procedures and all applicable laws including ITAR, EAR and OFAC including but not limited to: a) being able to identify ITAR product on the manufacturing floor and understand that access to these products and related technical data is restricted to only US Citizens and US Permanent Residents; b) recognition of Foreign Person visitors by badge differentiation; c) understand and follow authorization procedures for bringing foreign visitors into facilities (VAL); d) understand the Export and ITAR requirements for shipments leaving the US; e) manage vendor approvals for ITAR manufacturing and services.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.

azchandlerhybrid remote work
Title: Application Engineer or Sr. Application Engineer
Location: Chandler, Arizona, 85286, United States
Full-Time
Hybrid
Travel Required: Yes
Department: Inside Sales
Job Description:
Hiring Range:
The hiring range for this position is $90k-$130k annually plus bi-annual Profit Sharing. This is the pay scale range Caltrol reasonably expects to pay for this position at the time of this posting. The base pay actually offered will take into account internal equity and may vary based on geographic region, skills, qualifications, and experience of the candidate, along with the requirements of the position.
An Industrial Automation Leader:
Caltrol is more than a leader in the sales and distribution of industrial process automation products. We bring over 90 years of industry experience delivering high-quality solutions focused on control, reliability, safety, and optimization. We also offer consulting, engineering, service, and support for projects of all sizes and complexities. Our customers span a wide range of industries across Arizona, California, Hawaii, and Nevada. As a member of the Emerson Impact Partner Network, we combine strong local expertise with Emerson’s global reach and scale. We take pride not only in the quality of our work but also in our people, especially our employee-owners!
What you'll be doing:
- Size, select, and engineer Emerson’s market-leading control valves and associated actuators and instrumentation to address customer applications.
- Gather information from customers and teammates to determine the best technical and commercial solution for each opportunity.
- Regularly interact with customers, providing exceptional service and establishing long-term mutually beneficial relationships.
- Develop technical expertise about Caltrol solutions that bring value to Caltrol stakeholders.
- Support internal customers (Account Managers, Order Management, Accounting, Shop) to provide support and efficient execution of customer orders.
- Collaborate with Subject Matter Experts, Account Managers, and Business Unit Leaders on key opportunities to determine Caltrol’s scope and sales strategy.
- Maintain positive and productive relationships with Caltrol’s principal suppliers.
- Follow up on quotations, demonstrating an ability to close sales. This may include some negotiations regarding price and/or timeframes without management involvement.
- Participate in the training, onboarding, and mentorship of Caltrol employees.
- Act as a Caltrol product, industry, or application champion displaying thought leadership and proactive training and support.
- Participate in Caltrol’s after-hours customer support program.
What we’re looking for:
- College degree in Mechanical Engineering, Chemical Engineering, Electrical Engineering, Industrial Distribution or relevant military experience AND 5+ years of applicable industry experience.
- Extensive knowledge of process control fundamentals and Caltrol’s products and services.
- Ability to apply technical knowledge of valves, actuators, instrumentation, and control systems to engineer, size, and quote solutions effectively.
- Communicates with purpose and clarity, tailored to the audience. Adjusts style to others, listens actively, and integrates feedback.
- Builds and sustains professional, respectful, and collaborative relationships with customers and colleagues across the organization.
- Strong work ethic and positive client service orientation.
- Ownership mentality.
- Consistently demonstrates behaviors that reflect and uphold the company’s mission, vision, and core values in all interactions and decisions.
What growth looks like in this role:
Caltrol invests in your growth from day one. In this role, you’ll build a strong foundation in control valve applications and solutions. Through mentorship, training, and hands-on experience, you’ll develop core expertise in control valve application engineering and sales while gaining exposure to our products, systems, and cross-functional workflows. With demonstrated attention to detail, accountability, and a willingness to learn, you’ll take on increasingly complex orders and responsibilities, expanding your impact on the business. We prioritize promoting from within. Success in this role can lead to advancement opportunities, including management, sales, or operational roles, depending on your interests and strengths
ESOP - The Ownership Advantage:
Caltrol is proud to be a certified ESOP company, offering an Employee Stock Ownership Plan to reward our most valuable assets, our people. Caltrol’s culture centers on ownership. Employees are given a license to act. They think and act like owners because they are owners. Caltrol is committed to setting our employee-owners up for success through training, an inclusive and supportive team-driven culture, and empowering them to consistently deliver exceptional customer experiences. We also value giving back to the communities we serve. Through both company and employee contributions, we support nonprofit organizations, educational institutions, and other local initiatives.
Benefits Designed for You and Your Family:
We offer a comprehensive benefits package designed to support our employee-owners’ overall health, financial future, and long-term success.
- Profit-sharing opportunities
- 401(k) with employer match
- Generous paid-time off +12 paid holidays
- Medical, Dental, Vision – all effective 1st day of the month after your hire date
- Free and unlimited virtual care access to a dedicated physician through AstroDoc
- HSA (with employer contribution) + a FSA
- Company-paid life insurance
- Company paid short-term disability
- Wellness benefits, including gym and on-demand fitness discounts
- Pet discount program – because pets are part of the family
- Student loan repayment match program
- Tuition/education reimbursement
- Professional development opportunities because we believe in investing in greatness.
Work Schedule/Environment/Expected Hours:
The job is full-time, scheduled Monday-Friday. Employee is expected to be available during normal business hours, starting no later than 9:00 am, and staying until at least 3:30 pm. This position is eligible for Caltrol’s hybrid work program, allowing remote work for up to two days per week, subject to program qualifications. Application Engineers will be on call occasionally outside of standard business hours as scheduled by the After-Hours program manager, which may require coming into the office and/or working remotely to resolve customer issues.
Travel:
Must be willing to travel throughout the Caltrol territory (AZ, CA, NV) as needed. Travel might require overnights.
Other Duties:
This job listing is not designed to cover or include a comprehensive list. Duties, responsibilities, and activities may change, or new ones may be assigned at any time based on business needs.
Caltrol is deeply committed to creating a erse and inclusive work environment where everyone is respected, treated fairly, and given equal opportunities to perform to their fullest potential. We are an equal opportunity employer and do not discriminate against any employee or applicant for employment based on race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law. We believe ersity and inclusion are critical to our success, and we actively recruit, develop, and retain the most talented people from a erse candidate pool. Reasonable accommodation is available to candidates and employees with disabilities to ensure they can perform essential job functions effectively.

edinburghhybrid remote worksctunited kingdom
Title: Online Customer Support Executive
Location: Edinburgh, UK
Hybrid
Full-time
Job Description:
About Skyscanner
Everyone loves travelling, but planning is not without its challenges. That's why we've spent 20 years building tools that turn travel-planning chaos into a breeze. Today, around 100 million travellers count on us every month to skip the whole “47 browser tabs open” phase and find flights, cars, and hotels quickly and easily.
Joining Skyscanner means becoming part of a global brand that's striving to become the planet's go-to travel hack accessible for all
Our vision? To be the world's number one travel ally. (Ambitious? Yes, but, hey, that's what got us here).
We’re now looking for an Online Customer Support Executive to join our User Satisfaction team in Edinburgh. This role follows a Monday - Friday work pattern, so we’re looking for someone comfortable with this schedule on an ongoing basis.
About the role
(Hybrid)
We’re looking for a team player to join our User Satisfaction team as an Online Customer Support Executive, based in Edinburgh. Working with the team, you will contribute significantly to Skyscanner's brand and reputation. You will be the face of the business to many of our millions of travellers, helping to improve their experiences.
The User Satisfaction Team is also responsible for deriving insights from the collective contact we receive. We champion our travellers by analysing and reporting on the collective feedback we receive, providing actionable traveller insights and feedback on new and existing features.
What you’ll be doing
- Delivering quality service: Work with our global User Satisfaction team to provide consistently excellent support for travellers using Skyscanner.
- Owning traveller problems: Take full ownership of customer enquiries from start to finish, working with partners and internal teams to resolve issues fairly and efficiently.
- Collaborating across teams: Partner closely with Product, Commercial, Marketing and Engineering teams to resolve issues and prevent them from happening again.
- Championing the traveller voice: Advocate for traveller needs internally by sharing insights, feedback and common themes from customer interactions.
- Improving processes: Identify opportunities to streamline workflows, improve efficiency and enhance the overall support experience.
- Maintaining help content: Help maintain and improve Skyscanner’s self-service help pages so travellers can find answers quickly and easily.
- Spotting trends in feedback: Analyse common complaints, questions and patterns to surface insights that help improve the product and traveller experience.
About you
- Customer service expert: You have experience delivering online customer service, ideally in a digital or tech environment (travel industry experience is a bonus).
- Language skills: You’re fluent in written English, and additional languages such as Arabic, Italian or German are a plus.
- Complaints handling: You’re confident handling written customer interactions and have exceptional complaint-handling skills.
- Proactive and adaptable - A fast learner, with enthusiasm for absorbing new concepts and processes, with a flexible and adaptable approach.
- Prioritisation and Organisational skills: Ability to multitask and adeptly handle difficult situations, balancing multiple stakeholder interests.
- Data-aware: Comfortable with data and making data-informed decisions, e.g. spotting trends in types of complaints Skyscanner is receiving.
- Collaborative by nature - Cross-functional collaboration experience (e.g. working with Product, Commercial, and Marketing teams).
- Attention to detail - Attention to detail and commitment to quality execution in your work.
- Tools - Experience with online web applications and tools. Experience with Zendesk or JIRA is a plus.
What it’s like here
We are the real deal — no corporate gloss, no empty promises. Just a team of genuinely curious, caring humans building things that help travellers explore the world a little easier .
Skyscanner is made up of brilliant humans from every corner of the world. We believe travel makes the world better — and that the same is true of our erse teams. We're proud to be an equal opportunities employer and are committed to building an inclusive workplace where everyone can thrive and products that are accessible to all
Sound like your kind of adventure? Apply now and help us shape the future of travel.
We're committed to ensuring our application and recruitment processes are inclusive and accessible to everyone. If you require any reasonable adjustments or accommodations for interviews, and/or wish to apply under the Disability Confident scheme, please let your recruiter know. If you’d like more information on any of our policies, such as hybrid working or Parental Leave policies (typically we pay a minimum of 24 weeks birth parent/maternity leave globally), our recruitment team can provide more information on these.

100% remote workus national
Title: Director, Master Data
Location: US Remote
ShiftType: Regular Full-Time
Job Description:
Job Title: Director, Customer Master Data
Who We Are
HMH is a learning technology company committed to delivering connected solutions that engage learners, empower educators and improve student outcomes. As a leading provider of K–12 core curriculum, supplemental and intervention solutions, and professional learning services, HMH partners with educators and school districts to uncover solutions that unlock students’ potential and extend teachers’ capabilities. HMH serves more than 50 million students and 4 million educators in 150 countries. For more information, visit www.hmhco.com.
What You’ll Do
The Director, Customer Master Data provides enterprise leadership, strategy, and accountability for customer master data across the organization. This role owns the definition, governance, quality, prioritization, and execution of customer master data that enables accurate order creation, digital access provisioning, billing integrity, reporting, and integrated platform experiences.
As customer, system, and go‑to‑market complexity increases, customer master data is a critical operational and revenue‑protecting control point. This role ensures trusted customer data across upstream and downstream systems, mitigates enterprise risk, and drives cross‑functional alignment across Operations, TSG, Finance, Sales, Marketing, Customer Service, Customer Success and Product Management. This role will also be accountable to the Chief Data Officer’s data product framework and governance model.
Key Responsibilities
Enterprise Strategy & Ownership
- Define and execute the Customer Master Data strategy, roadmap, and operating model.
- Establish clear ownership for customer master entities, attributes, hierarchies, and identifiers across systems.
- Serve as the enterprise decision authority for customer master standards, policies, and resolution of data conflicts.
- Align customer master data priorities with go‑to‑market readiness, integrated HMH / NWEA execution, and platform transformation initiatives.
Data Governance & Quality
- Design and lead the Customer Master Data governance framework, including data ownership, stewardship, decision forums, and escalation paths.
- Define and enforce data quality metrics, SLAs, and controls.
- Ensure consistent application of match, merge, balance, and hierarchy logic across systems supporting customer identity and structure.
- Partner with Finance, Legal, and Compliance to ensure regulatory, billing, and audit requirements are met.
Operational Execution & Risk Management
- Provide oversight and direction to customer account maintenance, stewardship, and data operations teams.
- Identify and mitigate single‑points‑of‑failure, process gaps, and execution risk related to customer data.
- Reduce downstream rework, order fallout, billing errors, and access issues caused by poor data quality.
- Establish clear operational playbooks and standards for ongoing customer master data maintenance.
Technology & Integration Leadership
- Partner with IT and Enterprise Data teams on the design and evolution of MDM platforms and integrations (e.g., Informatica MDM, SAP, Salesforce, NetSuite, digital platforms).
- Ensure customer master data is consistently synchronized and consumable across upstream and downstream systems.
- Guide prioritization of enhancements, automation, and tooling to improve data quality, scale, and speed.
Cross‑Functional Collaboration
- Act as a senior partner to Sales, Marketing, Customer Service, Finance, Product Management, IT, and Analytics teams.
- Translate business requirements into scalable customer master data solutions.
- Communicate customer master data impacts, risks, and tradeoffs to executives and stakeholders.
- Represent Customer Master Data in enterprise planning, transformation, and operating forums.
People Leadership
- Lead and develop a high‑performing team of customer data stewards, analysts, and data professionals.
- Define roles, responsibilities, and career paths for customer master data and stewardship functions.
- Foster a culture of accountability, data excellence, and continuous improvement.
What You’ll Need
- 10+ years of experience in Master Data Management, Data Governance, or Enterprise Data Operations.
- Proven leadership experience owning customer or account master data in complex, multi‑system environments.
- Deep understanding of customer data concepts including accounts, organizations, contacts, hierarchies, identifiers, and lifecycle management.
- Experience partnering across Operations, IT, Finance, and Commercial teams.
- Demonstrated ability to operate both strategically and hands‑on in dynamic environments.
What We’re Looking For
- Experience with enterprise MDM platforms (e.g., Informatica MDM, SAP MDG).
- Background supporting order‑to‑cash, digital fulfillment, rostering, entitlement, or billing processes.
- Experience in education, SaaS, or subscription‑based business models.
- Familiarity with large‑scale system integrations and data transformation initiatives.
Salary range: $108 - $113K.
HMH is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to race, gender, color, religion, sexual orientation, family status, marital status, pregnancy, gender identity, ethnic/national origin, ancestry, age, disability, military status, genetic predisposition, citizenship status, status as a disabled veteran, recently separated veteran, Armed Forces service medal veteran, other covered veteran, or any other characteristic protected by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity. We actively participate in E-Verify.
Job Segment: Manager, Curriculum, Education, Management, Marketing
bostonmaoption for remote work
Title: End-User Support Specialist
Location: Boston
Job Description:
Foley Hoag, a highly regarded and dynamic international law firm, seeks an End-User Support Specialist to provide on-site IT support to the attorneys and staff in the Boston office of the firm. The End-User Support Specialist will demonstrate outstanding customer service mentality, be responsive and proactive in providing deskside support, advocate for user needs, and work collaboratively with the IT Department in the Boston office to resolve problems. The ideal candidate for this position will bring experience working autonomously in fast-paced environments, familiarity with networks, applications, hardware, and strong critical-thinking skills needed to identify issues quickly and escalate as necessary.
This role requires 100% on-site presence in our Boston office with the potential for hybrid work opportunities depending on the required business needs as determined by your supervisor. This position is overtime eligible and, occasionally, responsibilities may fall outside of traditional working hours.
Responsibilities:
- Provision PCs through Intune
- Move PC equipment; swap internal components such as memory, hard drives, as needed
- Troubleshoot hardware/software issues and work with other IT teams to resolve problems
- Troubleshoot printing issues
- Troubleshoot local network issues ranging from bad network cable to workstation connectivity, network switch malfunctions, and server failures
- Support with asset management and inventory maintenance
- Move/maintain/lift server equipment out of/into racks for replacement and upgrades
- Liaison with users and the IT Operations group in the Boston office when needed
- Train users in the firm’s core software applications, as required
- Coordinate all technology requirements for attorneys engaged in international travel
- Provide document scanning training and support
- Track and document support issues in ticketing system
- Complete system updates and reboots as needed; flexibility to work outside standard business hours may be required
- Configure loaner laptop and mobile devices for employees
- Ensure technology policies and security procedures are understood and followed by Boston users
- Support in coordination of key IT initiatives impacting the Boston office
- Other duties as assigned
Qualifications:
- At least five years' experience in IT support role; prior experience in legal or financial services environment is highly desired
- Outstanding customer service mentality and strong critical thinking and problem-solving skills; demonstrated track record of taking initiative to find creative solutions to IT issues
- Superb written and verbal communication skills; ability to build strong relationships with users across the Boston office
- Proficient in the use of Microsoft Office applications
- Knowledge supporting all Windows operating systems, iManage, ChangePro, Metadact, Innova, Adobe, Nuance and Mimecast
- Experience with Citrix XenDesktop and VPN environments
- Knowledge of laptop and desktop provisioning
- Familiarity with telephone programming and troubleshooting
- An appreciation for Foley Hoag’s core values of excellence, service ethic, collegiality, and inclusivity
- Ability to lift and carry up to 15 lbs, with some stretching and bending required.
Compensation range is $87,200 to $95,900 commensurate with related experience and qualification. The salary of the candidate selected for this role will be set based on a variety of factors, including but not limited to internal equity, experience, specialty, and training. The above salary range (or hiring range) represents the firm's reasonable estimate of the range of possible compensation at the time of posting.
Search firm submissions are not requested nor considered for this position.
About Foley Hoag
Founded in 1943, Foley Hoag has grown into an award-winning, international law firm that focuses on innovative industries and high-stakes litigation. From our offices in Boston, Washington DC, New York, Denver, and Paris, more than 300 lawyers and 300 professionals in business services exhibit authentic collegiality, genuine respect for each other, and the drive to deliver exceptional client service.
Since our founding, Foley Hoag has been a leader and catalyst for change in the legal industry and beyond. We value the ersity of perspectives and experiences that enrich our work and our world and seek to hire the best lawyers and business services professionals, regardless of religions, race, gender, or any other factor. We strive every day to ensure everyone at Foley Hoag feels valued through career development, affinity groups, mentorship programs, culture and community-building events and more. We offer a competitive compensation and benefits package, and a connected, challenging, professional, and fun place for you to thrive in the next chapter of your career.
Terms and Conditions | By submitting this application, I acknowledge receipt of and agree to the terms of Foley Hoag's Privacy Statement. I certify that answers given herein are true and complete to the best of my knowledge. In the event of employment, I understand that false or misleading information given in my application constitutes grounds for immediate termination. I hereby authorize Foley Hoag LLP to investigate the information on this application, my references, work record, education and other matters related to my suitability for employment. Furthermore, I understand that just as I am free to resign at any time, Foley Hoag LLP reserves the right to terminate my employment at any time and for any reason. I understand that no representative of Foley Hoag LLP has the authority to make assurances to the contrary. Foley Hoag LLP uses Greenhouse as a platform for our recruiting and hiring activities. Greenhouse may collect and use personal data that I provide, after anonymizing the data, to train their AI large language models. By applying to Foley Hoag LLP, I consent to Greenhouse’s use of my data in this manner.
Accessibility | Foley Hoag is committed to affording equal access to job opportunities to qualified applicants with disabilities. Iniduals with a disability who require accommodation or assistance in the job application process for a posted position may contact [email protected]. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.
Foley Hoag LLP is an equal opportunity employer. This means that Foley Hoag LLP considers applicants for employment, and makes employment decisions without unlawful regard to sex, race, color, religion, citizenship, national origin, ancestry, sexual orientation, gender identity, age, marital or domestic partner/civil union status, military service, or veteran status, disability, and any other characteristic covered by applicable federal, state or local nondiscrimination laws.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
We do not pay search firm or agency fees when speculative and unsolicited candidate profiles are submitted. Please be advised that at this time we are not considering new agreements with search firms/agencies not currently on our preferred supplier list for Business Services Professionals recruitment.

100% remote workalarazca
Title: Interim Funding Consultant
Location: Remote US-CO
Full-time
Job Description:
Why join us?
We’re on a mission to empower people with disabilities to do what they once did or never thought possible. As the world-leader in assistive communication solutions, we empower our customers to express themselves, connect with the world, and live richer lives.
At Tobii Dynavox, you can grow your career within a dynamic, global company that has a clear, impactful purpose - with the flexibility to also do what truly matters to you outside of work. What’s more, you’ll be part of a work culture where collaboration is the norm and iniduality is welcomed.
As a member of our team, you’ll have the power to make it happen. You’ll solve challenges, deliver solutions and develop new, efficient processes that make a direct impact on our customers’ lives.
JOB SUMMARY:
The Interim Funding Consultant is responsible for coordinating the intake, submission, and follow-up of new product, repair, and equipment rental orders. This inidual works closely with SLPs, government agencies, and educational institutions to obtain order authorization and thoroughly reviews documents for submission ensuring they meet third party payer criteria.
The Interim Funding Consultant must live in Pacific, Mountain or Central time zones.
KEY RESPONSIBILITIES:
Maintain communication with SLPs on funding cases and instruct SLPs on document preparation and funding policies and regulations
Work with insurance providers, government agencies, and educational institutions to place new product, repair or rental orders
Track funding authorization cases ensuring requests are resolved to completion in a timely manner
Utilize on-line resources and maintain frequent communication with funding agencies to verify eligibility
Review prior authorization documents against third party payer criteria
Research previous orders and payment history/DSOs for any repair or new order requests
Enter and complete orders in the order management system database
Serve as a client advocate by communicating with clients and family members on funding requests and co-payment requirements, representing client’s case with third party insurance providers and troubleshooting any problems to resolution
Resolve third party denials and provide consultation to finalize difficult funding cases
Alert supervisor of potential third-party payer challenges
Perform various other duties as assigned
MINIMUM QUALIFICATIONS:
EDUCATION / EXPERIENCE REQUIREMENTS:
Bachelor Degree, or 2 – 4 years related experience
Background in the health insurance field preferred
COMMUNICATION SKILLS:
Oral and written communication skills
Interpersonal, collaboration, and teaming skills
Customer service orientation
MINIMUM QUALIFICATIONS (Continued):
COMPUTER OR TECHNICAL SKILLS:
Internet navigation skills
MS Office Word and Outlook
OTHER SKILLS/KNOWLEDGE REQUIREMENTS:
- Able to multitask in a fast-paced environment
WORK ENVIRONMENT REQUIREMENT:
Able to work at a desk for prolonged periods of time
Ability to work with interruptions in a fast-paced environment
Ability to travel to the Pittsburgh office for team activities/ trainings (approx. 4 times per year)
We believe in empowering iniduals - including our own employees - to reach their full potential. So, if you want to change lives while growing your own career, we’d love to hear from you.
Where we stand:
We believe ersity not only enriches our workplace culture, but also gives us a strategic advantage. Working with people from a variety of backgrounds and perspectives helps us all become better communicators, better problem solvers, and better human beings. Our differences make us stronger.
Tobii Dynavox values equality of opportunity, human dignity, and racial/ethnic and cultural ersity. Tobii Dynavox does not discriminate against iniduals on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, veteran status, ancestry, or national or ethnic origin.
Equal Opportunity Employer/AA Women/Minorities/Veterans/Disabled

100% remote workco
Title: Customer Support Analyst
Location: Colorado (or other locations within MST/CST), United States
Department: Customer Support
Job Description:
About Kami
Kami is a thriving organisation filled to the brim with talented, creative, and passionate people! It’s hard not to love what you do when our leading digital classroom platform offers meaningful solutions to over 70 million users worldwide, empowering students and supporting teachers!You’ll be joining at a pretty magical time. Kami’s user base is growing by the day. With over 170 team members across the world, we couldn’t be prouder of the accomplishments and milestones we’ve achieved to date. Now, this is your chance to join our team and become an integral member of Kami’s growth, while shaping your own future (and having fun doing it)!
The Opportunity
As a Customer Support Analyst, you are the face and voice of Kami, playing a vital role in ensuring our users feel supported and heard. You won't just be answering tickets; you’ll be a dedicated problem-solver who enjoys ing into the details of how our platform works to help teachers and students succeed. This is a unique opportunity to grow your technical skills in a fast-paced environment while working across two incredible products: Kami and Book Creator.You will be the bridge between our users’ needs and our product’s evolution, identifying trends and helping us get better every day. If you are someone who loves helping people, has a knack for troubleshooting, and wants to build a career in a mission-driven tech company, this is the perfect place to start your next chapter.
What You’ll Do
Handle a variety of customer inquiries via email and chat, diagnosing technical issues for both Kami and Book Creator with patience and precision.
Maintain consistently high CSAT (Customer Satisfaction) scores and meet response time benchmarks to ensure our users feel supported and valued.
Go beyond the "easy fix" to investigate more complex bugs or integration hurdles, ensuring our users get thorough and lasting solutions.
Create screen-shares or set up calls when needed to help a user navigate Providing a human touch to difficult technical situations with customers, while gathering detailed information for escalation to engineering team
Work closely with other team members and engineers to report bugs effectively, helping us squash issues before they affect more users.
Stay up-to-date in Slack and Notion on all product features and updates, proactively sharing what you learn with the rest of the team.
Act as a subject matter expert for the frontline team, contributing to an updated internal knowledge base that helps everyone resolve issues faster.
What You’ll Bring
You have 3+ years of experience in a customer-facing role, preferably within a SaaS or fast-paced tech environment. You understand the rhythm of a support queue and love helping people.
You possess strong critical thinking skills and a genuine love for solving puzzles. When a piece of software doesn't work as expected, you don't give up—you dig in to find out why.
You are comfortable troubleshooting browser-based software and are a quick study when it comes to new tools (like HubSpot, Intercom, or Slack). If you don't know the answer, you know how to find it.
Empathetic Communication, you can take a complex technical explanation and translate it into simple, friendly steps for a teacher or a parent who might be feeling frustrated.
You are a self-starter who can manage your own time and tickets effectively. You thrive in a remote or distributed team environment where proactive communication is key.
While not required, an interest in EdTech or experience working with schools/teachers is a huge plus. You care about making a difference in the classroom!
Why Kami?
We’re building a high performance, best in class team to help capitalize on our exciting momentum, and continue scaling Kami's magic and making a difference to schools, students, and teachers. With Kami, you’ll haveA people-first employer that is on an inspiring mission to build the future of education while changing the lives of millions
High calibre and erse team ranging from successful startup veterans, to Fortune 500 and big tech professionals
Continuous learning and development opportunities, including subsidised course fees, certifications, conferences, and free access to Udemy and more
A strong mission; the satisfaction of knowing you’re not only helping modern-day superheroes, aka teachers but also helping them shape the minds of future generations all across the globe
Happy customers: Helping thousands of schools worldwide through the digital transformation of education for the 21st century. Just read our reviews.
Huge potential: Already used by 70M users in 175 countries. One of the most popular and fastest-growing EdTech platforms worldwide.
Updated 1 day ago
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