Title: Bi-Lingual - (Spanish/English) Full Time Remote Customer Service Rep - Emergency Roadside Service

Location: USA Remote

Job Description:

Position Description

Primary Duties and Responsibilities:

Responds to member/customer requests for emergency road service in a call center environment. 

Obtains information regarding type of service required (e.g. vehicle location, type of problem, etc.).  Provides basic information regarding Emergency Road Service benefits in accordance with Customer Interaction Model.  Performs geographical location spotting to determine potential service providers. 

Communicates with contractors to provide information regarding member location, vehicle, type of problem, etc. and obtains estimated time of arrival.  Enters data into D2000 database and documents all relevant details. 

Notifies member of estimated time of arrival and name of contractor.  May communicate with contractor if service not provided within specified time period and update member on status as necessary. 

Recognize, promote and process membership sales opportunities. 

Verifies completed status of call and closes out on system.

You can make a difference by helping our members during stressful situations. Come to the rescue by:

• Providing superior customer service during every member interaction.

• Responding to a high volume of emergency road service requests in a call center environment.

• Responding to member needs with empathy and understanding while gathering information and providing solutions to get members back on the road.

• Analyzing member accounts to determine additional products and services that benefit the member.

• Exceeding performance metrics by following our detailed call intake process and efficiently working through calls in a timely fashion.

To prepare you for this exciting opportunity, we offer:

• Full-time paid Training beginning Wednesday, May 13, 2026. 

• Hours during Virtual Training Monday through Friday from 10:00 am – 6:30 pm EST/9:00am - 5:30pm CST

• Afternoon, evening, weekend shifts available after training (start and end times may shift slightly based on business needs, flexibility will be required to accommodate occasional schedule slides)

• Voluntary overtime opportunities

As a reward for your passion and commitment, we offer: 

• Remote Customer Service Representative will earn $19.00 per hour with shift premium for evening periods and weekends.

• Performance based incentives

• $250 Perfect Attendance bonus after 90-days of incident free attendance

• Bi-Lingual Subsidy for bilingual skills (Must be fluent in Spanish and English)

• Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include:

• 401k Match

• Medical

• Dental

• Vision

• PTO

• Paid Holidays

• Tuition Reimbursement

• Corporate Incentive Program

• Complimentary AAA membership

• Employee Referral Bonus

• Employee recognition program

This position will require that you have the following equipment for training and job performance:

• High Speed Internet access with minimum speeds of 100mb

• Ability to connect to a router/modem with Ethernet cable

• Personal cell phone or home phone

• Ability to download company apps on cell phone or tablet

• Earphones/buds or headset, preferred but not required

Supervisory Responsibilities:

none

Required Qualifications

Education:

• High school diploma or equivalent

• Must qualify, obtain, and maintain all applicable state licenses required for selling and/or servicing Auto Club Group products

Experience:

• 6 months of Customer Service Experience

• Providing customers service in a professional manner and de-escalating situations

• Accurately inputting information into various fields using a PC keyboard

• Navigating through a PC and/or automated processing system

• Reading and comprehending various Customer Care service tools (manuals, work models, etc.)

• Performing mathematical calculations including adding, subtracting, percentages, etc.

Knowledge and Skills:

• Telephone etiquette

• Basic Computer skills

• Ability to operate and navigate a laptop or PC often while using multiple applications to include the Internet, Google Maps, Email, company applications and more. Ability to toggle back and forth between applications

• North American geographical relationships

• Road condition reporting terminology

• Strong communication skills demonstrated through the effective use of the Customer Interaction Model

• Strong interpersonal skills

• Strong written communications skills needed to respond in a professional manner to member/customer inquiries

• Effective listening skills

• Accurately enter information on a personal computer

• Identify and resolve customer service issues/requests or transfer to appropriate customer advocate

• Represent the Customer Care Department in a professional and positive manner

• Maintain accurate records

• Understand, read and reconcile payment history

• Read maps and use travel related tools (i.e., directional cues)

Preferred Qualifications

• College level coursework in Business, Marketing, Geography or other related field and/or applicable professional/technical certification courses.

Experience in:

• Call center environment - minimum 6 months

• Remote work

• Customer service environment

• Promoting ACG products and services

• Identifying and responding to customer needs through cross-selling and up-selling products

Work Environment

• Irregular hours to include various shifts, weekends and/or holidays.

• This is a remote call center position. Call Center employees work remote full-time. An exception to this would be in the case of connectivity or service level issues, in which employees would be required to report temporarily to a designated ACG facility (if located <50 miles from an office) until connectivity or service levels are restored.

Title: Annuity Specialist - New Business

Location: Philadelphia, PA

Job Description:

The New Business Annuities Specialist is responsible for the review and processing of new annuity applications.  This role is responsible for reviewing incoming applications for completeness of internal forms requirements and statutory and regulatory completeness and compliance. The Specialist will report to the Manager of New Business and act as a liaison between various departments. New Business Annuity Specialists will have frequent interactions with internal and external customers.

Processing

• Process applications and corresponding paperwork and document any outstanding requirements. Apply premium and issue contracts. Independently conduct initial review and make judgment & decisions that fall within prescribed policies and limits

• Primary owner for resolving any open issues for a submitted application from the time the case is submitted to the point the case is issued

• Process a variety of tasks and high volumes of work in a fast paced, time-sensitive, environment.

• Accountable for providing follow through to ensure correction is made to resolve problems or complaints and notify iniduals of action taken.

Relationships

• Work with new broker back offices and Annuity Marketing to ensure that processing expectations are met once established

• Develop relationships with key administrative and office support staff to facilitate proper business flow between various business units as well as third party administrators

• Make recommendations to sales and marketing to help reduce applications received "not in good order"

• Provide professional, high level, customer service via telephone (inbound and outbound), e-mail, and/or written communication, handling policy inquiries.

• Conduct communications in a pleasant, professional manner with the needs of the customer on the forefront of all interactions. Perceive, distinguish, and empathize with emotions of internal/external customers.

• Update account history with results of inquiry to include proper documentation.

Compliance

• Adhere to department production and quality policies and standards

• Using knowledge of annuity contracts, government regulations, and departmental policies and procedures ensure required documentation is considered when processing applications.

• Conduct all business transactions in a manner that upholds the high ethical standards

Required Knowledge, Skills, Abilities and/or Related Experience

• 2-Year Degree; 4-Year Degree preferred

• Successful completion of Life insurance related education such as LOMA or CLU coursework strongly preferred

• 2+ years of relevant experience

• Must demonstrate strong organizational, mathematical, oral, and written communications skills.

• Demonstrated strong customer relationship management and servicing skills as well as internal corporate relationship management capabilities

• Excellent telephone skills required.

• Working knowledge MS Office, Word, Excel, and Power Point required

• Experience working in a service center, sales support team and/or other previous industry experience preferred

Ability to Travel: Up to 10%

The expected hiring range for this position is $25.10 - $31.37 hourly for work performed in the primary location (Philadelphia, PA). This expected hiring range covers only base pay and excludes any other compensation components such as commissions or incentive awards. The successful candidate’s starting base pay will be based on several factors including work location, job-related skills, experience, qualifications, and market conditions. These ranges may be modified in the future.

Work location may be flexible if approved by the Company.

What We Offer

At Reliance Matrix, we believe that fostering an inclusive culture allows us to realize more of our potential. And we can’t do this without our most important asset—you.

That is why we offer a competitive pay package and a range of benefits to help team members thrive in their financial, physical, and mental wellbeing.  

Our Benefits:

• An annual performance bonus for all team members
• Generous 401(k) company match that is immediately vested
• A choice of three medical plans (that include prescription drug coverage) to suit your unique needs.  For High Deductible Health Plan enrollees, a company contribution to your Health Savings Account
• Multiple options for dental and vision coverage
• Company provided Life & Disability Insurance to ensure financial protection when you need it most
• Family friendly benefits including Paid Parental Leave & Adoption Assistance 
• Hybrid work arrangements for eligible roles
• Tuition Reimbursement and Continuing Professional Education
• Paid Time Off – new hires start with at least 20 days of PTO per year in addition to nine company paid holidays.  As you grow with us, your PTO may increase based on your level within the company and years of service. 
• Volunteer days, community partnerships, and Employee Assistance Program
• Ability to connect with colleagues around the country through our Employee Resource Group program

Our Values:

• Integrity
• Empowerment
• Compassion
• Collaboration
• Fun

EEO Statement

Reliance Matrix is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, national origin, citizenship, age or disability, or any other classification or characteristic protected by federal or state law or regulation. We assure you that your opportunity for employment depends solely on your qualifications.

Title: VP of Customer Care

Location: Charlotte, North Carolina, United States

Hybrid

Job Description:

Overview

The Vice President of Customer Care is a senior leadership role responsible for developing and executing strategies that ensure exceptional customer service and support. This position will oversee all customer care operations, including call centers and customer technical support teams. The ideal candidate will have a strong background in customer service, exceptional leadership skills, and a passion for creating a customer-obsessed culture.

This role is required to sit onsite in our Charlotte, NC HQ Uptown location (Hybrid - 3 days per week).

What you’ll do

• Strategic Leadership:
  • Develop and implement a comprehensive customer care strategy aligned with the company's vision and goals.
  • Drive initiatives to enhance the overall customer experience and satisfaction.
• Operational Management:
  • Oversee day-to-day operations of customer care teams, ensuring high-quality service delivery.
  • Establish and monitor performance metrics to evaluate the effectiveness of customer care processes and identify areas for improvement.
  • Implement and manage customer care technologies and systems to improve efficiency and service quality.
• Team Leadership:
  • Lead, mentor, and develop a high-performing customer care team.
  • Foster a positive and collaborative team environment that promotes professional growth and development.
• Customer Experience:
  • Advocate for the customer within the organization, ensuring their needs and feedback are heard and addressed.
  • Develop and maintain strong relationships with key customers, addressing their concerns and ensuring their satisfaction.
• Continuous Improvement:
  • Identify and implement best practices and innovative solutions to enhance the customer care function.
  • Stay current with industry trends and advancements in customer service and experience.
• Collaboration:
  • Work closely with other departments, including Sales, Marketing, and Product Development, to ensure a seamless customer experience.
  • Collaborate with senior leadership to align customer care strategies with overall business objectives.

What we’re looking for

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field; MBA or advanced degree preferred
• Minimum of 10 years of experience in customer service or customer care roles, with at least 5 years in a leadership position
• Proven track record of developing and implementing successful customer care strategies
• Strong leadership and team management skills, with the ability to inspire and motivate a large team
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving abilities
• Experience with customer care technologies and systems
• Ability to thrive in a fast-paced and dynamic environment

About AvidXchange

AvidXchange is a leading provider of accounts payable (“AP”) automation software and payment solutions for middle-market businesses and their suppliers. By trade, we are a technology company, but if you ask anyone who works here, they’ll tell you our people are at the core of who we are. At AvidXchange, mindset is everything. We are Connected as People, Growth Minded, and Customer Obsessed. These three mindsets represent our culture – who we are, who we’ve always been, and they guide us to improve every day. Since our founding in 2000 in Charlotte, NC, we’ve created a company of over 1,500 teammates working across the U.S., or remotely. AvidXchange is proud to be Certified™ as a Great Place to Work®. The prestigious recognition is based on anonymous data from our teammates and makes official what our teammates have known for years – that AvidXchange is a Great Place to Work®. 

Who you are: 

• A go-getter with an entrepreneurial mindset – that means you are not afraid of taking risks, winning big or facing the unknown. 
• Someone who understands that business is people centric. Connecting with others as humans first allows you to develop mutually beneficial working relationships. 
• Focused on making a difference for our customers. AvidXchange exists to help solve complex problems for our customers so we can all realize our potential.

What you’ll get:  

AvidXchange teammates (we call them AvidXers) get the perks and prestige of a growing tech company paired with the flexibility of a founder-led startup. We help our AvidXers develop as professionals and as human beings, providing work/life balance, development programs, and competitive benefits. At AvidXchange, we are building more than a tech company – we are building an experience. We remain committed to a culture where you can fully be 'you’ – connected with others, chasing big goals, and making a meaningful impact. If you want to help us grow while realizing your potential and creating stories you’ll tell for years, you’ve come to the right place.

AvidXers enjoy:  

• 18 days PTO* 
• 11 Holidays (8 company recognized & 3 floating holidays) 
• 16 hours per year of paid Volunteer Time Off (VTO) 
• Competitive Healthcare 
  • High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage 
  • 100% AvidXchange paid Dental Base Plan Coverage
  • 100% AvidXchange paid Life Insurance 
  • 100% AvidXchange paid Long-Term Disability 
  • 100% AvidXchange paid Short-Term Disability  
  • Employee Assistance Program (EAP) - Provides counseling services, legal and financial consultations and health advocacy for Teammates and their eligible dependents
  • Onsite Health Clinic with Atrium Health - available to Teammates and their eligible dependents
• 401(k) Match: 100% match on the first 3% of your salary, plus 50% match on the next 2%
• Parental Leave: 8 weeks 100% paid by AvidXchange** 
• Discounts on Pet, Home, and Auto insurance 
• WeeCare Childcare Service: helps teammates find affordable daycare, childcare, and tutors 40% less expensive than traditional daycare centers 
• Perks at Work: free discount program that provides teammates the opportunity to save on items from electronics, movie tickets, car buying, vacations, and more 
• Onsite gym fitness center, yoga studio, and basketball court
• Tuition Reimbursement up to the federal maximum of $5,250***
• Hybrid Workplace Flexibility
• Free parking

*Fully granted from beginning of year, pro-rated if hired mid-year 

**Must be full-time for at least 3 months

***Must be full-time for at least one year

Title: Clinical Specialist - CAS Greater Southwest (Albuquerque, NM)

Location: Albuquerque, New Mexico, United States of America

Job Description:

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.

Bring your talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career that changes lives. 

CAS seeks collaborative candidates who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients. We look for candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes and systems by being accountable, having a voice, and taking action. 

Primary Responsibilities 

• Provide technical, educational, clinical and sales support to assist the Region in meeting Cardiac Ablation Solutions sales and customer service objectives.     

• Represents Medtronic CAS during ablations procedures to provide troubleshooting and other technical assistance 

• Receives technical inquiries by customers. Researches solutions to questions or problems (e.g., Catheter, Console, Generator support) 

• Educates and trains physicians, hospital personnel and office staff on technical matters relating to AFS products and related procedures. 

• Assists RM and field training department in educating/training new Clinical Specialists and Account Managers 

• Provides training and resources for hospital staff to enable them to conduct training for their personnel   

• Provide Sales Support to help influence revenue growth within the region 

• Updates sales representatives concerning procedure. Immediately notifies Account Manager regarding issues or problems requiring follow-up 

• Serves as effective Medtronic CAS representative to physicians and support staff regarding Medtronic CAS products, service and support 

• Promotes the safe and effective use of Medtronic CAS products and related procedures 

• Understands national, regional and territory sales objectives. Works in partnership with Account Manager to achieve exceed goals

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

We seek out and hire a erse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader —that’s why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients. 

Must Have Minimum Requirements 

To be considered for this role, please ensure these minimum requirements are evident on your resume. 

• High School diploma PLUS a minimum 6 years of work experience in healthcare within an EP, Cath Lab setting or sales in cardiac field

OR 

• Associate degree PLUS a minimum of 4 years of work experience in healthcare within an EP, Cath Lab setting or sales in cardiac field

OR 

• Bachelor degree PLUS a minimum 2 years work experience in healthcare within an EP, Cath Lab setting or sales in cardiac field

Preferred Qualifications: 

• Preference will be given to local qualified candidates and candidates with Medtronic experience 

• B.A./B.S. Degree in nursing, cardiovascular, life sciences, or technical discipline with minimum of four years’ work experience in cardiac field, hospital/clinic or sales 

• Pacing school/ATI-like training program in addition to BQs 

• Proven track record with technical training assignments 

• Experience in the cardiac catheter ablation field, EP lab, in a hospital/clinic or EP medical sales providing technical / clinical support

Additional Job Requirements: 

• Environmental exposure to infectious disease and radiation 

• Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise 

• Clinical Specialists will on occasion be required to travel outside of their assigned territory and possibility overnight 

• Must have a valid driver’s license 

• Ability to freely move throughout the facility, use a phone, keyboard and mouse, visually able to interact with personal computers 

• Must be able to stand/sit/walk for 8 hours a day 

• Must have a valid driver’s license 

• Must be able to drive approximately 75% of the time within assigned territory and may require overnight travel.

Must have a valid driver's license and active vehicle insurance policy.  In addition, your driving record will be reviewed and will be considered as part of your application.  

CARDIOVASCULAR PORTFOLIO:   

Cardiac Ablation Solutions offers cardiac mapping and ablation solutions to treat patients with abnormal heart rhythms. Our vision is to help patients worldwide by advancing innovation for the diagnosis and ablation of cardiac arrhythmias, enabling clinicians to perform procedures with superior outcomes.  

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

U.S. Work Authorization & Sponsorship

At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

Salary ranges for U.S (excl. PR) locations (USD):$90,000.00- $110,000.00

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Learn more about our business, mission, and our commitment to ersity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified iniduals with disabilities.

If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Title: Technical Support Specialist

Location: Remote, United States

Job Description:

The Company:

The Company:

Marigold is a fast-growing marketing technology company helping growing businesses build stronger customer relationships through its three core platforms: Emma, Campaign Monitor, and Vuture. We deliver powerful tools for email, SMS, and marketing automation that elevate engagement and drive real results. Marigold is headquartered in Nashville, Tennessee with offices in Sydney and London.

The Role:

What You’ll Do: 

• Develop deep expertise in our product suite to confidently support customer needs

• Respond to customer inquiries via email and phone in a timely, accurate, and personable manner

• Research, troubleshoot, and resolve technical issues, including complex or advanced cases

• Provide best practice guidance to customers using our email marketing and automation tools

• Escalate cases appropriately and collaborate cross-functionally to drive resolution

• Share customer insights with Product and internal teams to enhance the in-app user experience

• Maintain and contribute to internal documentation and knowledge resources

• Stay current on new product features, updates, and evolving support processes

About You:

Ideal Qualifications: 

• 1–2 years of experience in customer support or technical support roles

• Experience in customer-facing environments

• Strong problem-solving and troubleshooting skills

• Demonstrated ability to manage multiple priorities in a fast-paced environment

• Team-oriented mindset with a focus on collaboration and continuous improvement

• Experience working in a remote or distributed team environment

Nice to Have: 

• Experience with Salesforce or similar CRM tools

• Experience working with SaaS platforms

• Familiarity with Slack and Google Workspace

• Exposure to AI chatbots or AI-driven support tools

Location Eligibility

This position is eligible for hire in the following US states: Arizona, California, Florida, Georgia, Michigan, New York, North Carolina, Tennessee, Texas, and Virginia.

Compensation & Benefits

Compensation:

The base salary range for this role is $43,000 -$45,000 annually.

The compensation range represents the pay the Company reasonably expects to offer for this position. Actual compensation will be determined based on factors such as skills, experience, qualifications, internal equity, geographic location, and applicable law. 

Benefits: 

• Competitive benefits including: medical/dental/vision insurance, life/accident/disabilities insurance, supplemental health benefits, FSA, EAP and pet insurance

• Generous time off (we call it Open Time Away) as well as paid holidays and a birthday benefit day off.

• Paid Volunteer Time

• 401k plan with a company match on your contributions.

• Employee-centric and supportive remote work environment with flexibility.

• Support for life events including paid parental leave.

Title: Customer Support Specialist II

Location: US-Utah-Sandy

Job Description:

Job Description Summary

‎ Full time

job requisition id

M102590

Job Description Summary

apree health is growing!  We are on a mission to build the first integrated health network that combines data-driven personalization, a coordinated care model, and aligned incentives to unlock value and make life better for those we serve. Our health navigation platform connects with hundreds of health vendors, benefits resources, and plan designs, giving rise to the world’s first comprehensive app for all health needs. We are expanding our Sandy, UT, based Customer Support team with new roles for full-time Outbound Campaign Specialists.

In this role, you will help customers improve their health outcomes by making calls to a select group of current health insurance members. Your goal is to motivate and assist them in taking a proactive approach to their healthcare and utilizing their benefits effectively. This position is crucial for the success of our products and the satisfaction of our customers. It requires a strong commitment to exceptional customer service, excellent teamwork skills, and a genuine passion for supporting our members.

‎ How will you make an impact & Requirements

‎ 40 hours per week with multiple shifts from 5:45 am to 7:00 pm MT. Training is fully paid. Must successfully complete 3-6 weeks of training with 100% attendance starting on September 8, 2025. Looking for both hybrid and remote workers (If within 50 miles of Sandy office, hybrid employee; if outside 50 miles, remote employee).

• Represent apree health to our clients, partners, internal and external customers through best-in-class service and technological solutions
• Conduct outbound calls to health plan members to assist them in finding providers, scheduling appointments
• Handle inbound support calls as a flex team to support the inbound business. Inbound support may include, but not limited to digital support, appointment scheduling, and health plan support.
• Be a knowledge source for members for explanation of benefits, employer health incentives, and navigating the complexities of their health insurance benefits
• Take ownership of resolving member concerns and healthcare navigation issues by providing end-to-end, closed-loop service
• Accurately and effectively interpret, explain, identify and facilitate updates, modifications, and/or corrections of discrepancies related to medical billing, Explanation of Benefits, or other insurance-related documentation
• Requires being at a desk for extended periods of time
• Requires being on the phone with patients, insurance companies, providers and others throughout the day.
• Cameras must be on during all meetings

What you will bring:

• Positive, resilient, professional, customer-focused mindset, excellent oral and written communication skills
• Driven, team player, accountable for performance, behavior and willingness to be of assistance to others in navigating complex healthcare environments
• Demonstrated success in a customer-focused role, with a preference for previous healthcare, call center and/or outbound call experience
• High School diploma or equivalent
• Experience with Google suite and Salesforce Service Cloud a plus
• Attention to detail and regular attendance required (40 hours per week)
• Remote employees must be free from distractions: Anything that prevents or detracts the employee from giving full attention to work. This includes children, pets, loud noise, construction/remodel work, home services and maintenance.
• Must be able to perform all job duties

What you will love about working at Apree Health:

• Fun, friendly, and unique culture – Bring your whole self to work every day! 
• Paid time off & paid holidays
• Employer contributions for HSA accounts
• 6 weeks of paid training (requires 100% attendance)
• Tuition assistance
• Opportunities for career development and advancement
• Multiple full-time shifts available within the hours of 5:45 am - 7 pm
• Variable compensation includes performance based bonus opportunity

Compensation:  $20-$25.00/hr. & bonus eligible

‎Compensation:

$20.00

to

$30.00

Title: Sr. Digital Technology (DT) Sourcing Manager

Location: USa

job requisition id

Job Description:

Are you ready to see your future take flight? At GE Aerospace, we are advancing aviation technologies for today and tomorrow. Your work will contribute to the production of advanced jet engines, components, and integrated systems that power commercial and military aircraft. You’ll be part of a team that embraces your drive, your curiosity, and your unique ideas and perspectives. Most importantly, you’ll share in our pride and purpose that affects the lives of millions around the world!

The Sr. Digital Technology (DT) Sourcing Manager will be responsible for executing the sourcing strategy for the indirect DT commodities (HW, Software, IT Prof Services) for the GE Aerospace business. Negotiate with the dedicated software and technology providers according to specific policies and ensure best in class contractual conditions while ensuring internal customer satisfaction. The candidate has in depth knowledge of best practices and cross functional dependencies.

Roles and Responsibilities

• Lead challenging negotiations with the software industry and analyzing complicated licensing models (like on-prem, subscriptions, hosted and cloud), 

• Negotiate agreements by executing enterprise license agreements for use of software & professional services for application services within GE Aviation globally any range of suppliers, 

• Create and deliver commercial, financial, and business objectives as related to technology goods and services such as managed software services/cloud contracts across the business group to support the decision-making process, 

• Lead sourcing processes in a matrixed environment including RFI/RFP’s and single source negotiations or renegotiations, 

• Develop and implementing short- and long-term strategies for GE Aviation in regard suppliers, pricing models & cost out initiatives, 

• Identify cost out initiatives and influence stakeholders to implement them, 

• Develop and maintain strong relationships with stakeholders (stakeholder management) both at the senior and C-level executives to be able to understand the environment and support stakeholders in driving business outcomes, 

• Develop and maintain strong relationship within the largest software companies and other vendors to drive the required negotiations, 

• Liaise with Corporate and Business Unit sourcing teams on cross company initiatives to set realistic but challenging operations goals and objectives. 

• Develop sourcing plans to integrate Business needs into a global commodity team including benchmarking suppliers, contracts, and services and evaluating various Business Unit level requirements, existing opportunities, or new initiatives. This includes setting sourcing strategies and executing those strategies to deliver material improvements on quality, price, and service. 

• Collaborate with appropriate finance, compliance, and legal subject matter experts. 

• Execute and support buying functions and requirements and participate in the buy desk activities

Qualifications/ Requirements

• Bachelor’s Degree from an accredited college or university (or a high school diploma/GED with a minimum 4 years of experience in Digital Technologies & Software Sourcing/Procurement)

• Minimum 5 years of experience in Digital Technologies & Software Sourcing/Procurement

Desired Characteristics

• 8-10 years of Digital Technologies Sourcing/Procurement preferred

• Bachelor’s degree from an accredited college or university in finance, legal, business or software engineering from an accredited college or university preferred

• Strong experience in software licensing in working with financial information as a means of decision making, pricing comparisons & benchmarking 

• Strong experience in sourcing negotiating at the highest levels of a supplier 

• Knowledge of information technologies and services, specifically cloud services and software as a service license models 

• Ability to influence and motivate cross functional teams to deliver and implement cost out initiatives despite obstacles 

• Drive to execute under extreme deadline pressures and with multiple priorities Ability to cope with multiple complex situations daily 

• Strong oral and written communication skills. Strong interpersonal and leadership skills. Demonstrated ability to analyze and resolve problems. Demonstrated ability to lead programs / projects. Ability to document, plan, market, and execute programs. Established project management skills. 

• Ability to work with minimum supervision in the cross-cultural environment across different geographic area 

• Strong business acumen 

• Strong customer service mindset 

• Independent thinker with the proven history of shifting paradigms 

• Aggressive in execution and undaunted by challenges 

• Flexible schedule to accommodate global time zones 

• Controllership and compliance mindset (transactional and process integrity) 

• Excellent time management, prioritization skills

GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. ​

GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No inidual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any inidual.

The base pay range for this position is 116,000.00 - 154,000.00. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. 

Additional Information

GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No

#LI-Remote - This is a remote position

Title: Physician Support Rep III

Location: Remote Work - New York

Job Description:

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

Remote Work - New York, Albany, New York, United States of America, 12224

Opening:

Worker Subtype:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

40

Department:

910334 Ortho Physician Support Spec

Work Shift:

UR - Day (United States of America)

Range:

UR URC 205 H

Compensation Range:

$19.62 - $26.49

The referenced pay range represents the minimum and maximum compensation for this job. Inidual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the inidual, and internal equity considerations.

Responsibilities:

Performs complex secretarial and administrative duties in a fast-paced environment supporting clinical, educational, and academic programs. Responsible for all clinic preparations, including but not limited to providers' time and calendar management while optimizing provider-patient schedule, coordination of patient care, and information/data support.

ESSENTIAL FUNCTIONS

• Serves as primary contact for provider(s). Manages provider(s) calendar and prioritizes appointments and meetings based on provider preferences. Chooses and recommends among competing demands. Examines the clinical schedule(s) on a continuous basis to identify opportunities for optimizing the time and effort of providers. Finds missing orders and sends them for review and approval. Anticipates needs of insurance companies by gathering all necessary information for referrals and prior authorizations. Applies provider preferences and protocols in selecting multiple possibilities to execute and/or delegate follow-up actions based on the provider’s patient notes. Composes, edits, and obtains signatures for non-routine letters of correspondence related to appeals on denied claims, including compiling all necessary information and drafts for provider signature. Manages provider(s) documentation and information. Composes and types non-routine correspondence providing factual information. Arranges travel, conference registration, and hotel accommodations. Interfaces with organizations, hospitals, and others to facilitate invited lectures and speaking engagements for the provider. Researches hospital medical records for the information requested by physicians, insurance companies, and attorneys.
• Determines the order of daily surgeries and ambulatory procedures based on the patient’s medical conditions and severity. Negotiates surgical/procedure schedule by communicating complex details directly to the Operating Room scheduling office and Ambulatory Surgical Center Staff. Authorizes overbooking and rearranging of surgeon's Operating Room schedules based on case complexity and medical urgency. Authorizes rescheduling when cancellations occur by applying protocols for surgical scheduling. Orders all necessary surgical/procedure equipment, devices, and medication based on the application of protocols needed to conduct the surgery/procedure. Follows-up to confirm the order is fulfilled and ready for surgery/procedure. Employs multiple contingency strategies to ensure all details, materials, and locations are ready for surgery/procedures as scheduled. Ensures patient education and follow-up details vary according to pre-operative readiness and post-operative rehabilitation expectations and activities. Accountable for completeness of all relevant information from pre-op testing and evaluations for review by the anesthesiologist and the Operating Room.
• Assembles the necessary details from multiple tabs within the electronic medical record for review and inclusion when completing disability paperwork. Assesses calls to understand patient needs, prioritizes medical concerns, and obtains responses from providers and follows up with patients. Serves as main point of contact for patients pre and post-operative.
• Other duties as assigned.

MINIMUM EDUCATION & EXPERIENCE

• High School diploma and 2 years of relevant experience required
• Or equivalent combination of education and experience
• Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records preferred

KNOWLEDGE, SKILLS AND ABILITIES

• Demonstrated customer relations skills required

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

Complaints and Grievance Supervisor

Member Services - San Antonio, Texas (Hybrid)

About the Role

SafeRide Health is seeking a Complaints & Grievances Supervisor to lead a team responsible for resolving member complaints, grievances, appeals, and provider disputes. This role plays a critical part in ensuring a high-quality member experience while maintaining compliance with client and regulatory requirements. The ideal candidate brings strong operational leadership, attention to detail, and a passion for improving processes that directly impact patient access to care. 

Job Responsibilities

Supervise daily operations of the Complaints & Grievances team, ensuring cases are handled accurately and within required timelines

Coach and support team members to drive performance across productivity, quality, and service standards

Oversee complaint, grievance, appeal, and dispute case management, ensuring proper documentation and compliance

Review and support responses for complex or escalated cases, ensuring clear and professional communication

Partner with internal teams to investigate cases and ensure timely resolution and follow-up

Analyze trends in complaints and grievances, providing insights and recommendations to leadership

Identify and implement process improvements to enhance service quality and prevent recurring issues

Required Qualifications:

High school diploma or equivalent

Minimum of 3 years of experience in complaints & grievances, appeals processing, or case management

Minimum of 2 years of experience in a call center or customer support environment

Experience leading, mentoring, or supervising team members

Preferred Qualifications

Associate’s degree or higher in a related field

Experience with Medicaid, Medicare, or NEMT guidelines

Knowledge of healthcare benefits or insurance programs

Benefits:

We offer a remote-first work environment, competitive compensation, and comprehensive benefits including:

Career growth and development opportunities in a mission-driven organization

Title: Remote Batchman

Location: Modesto, California

Department: Other

Job Description:

Description

"OUR PEOPLE ARE OUR STRATEGY" 

We are growing and in need of a Batchman for our 711 Materials, Inc. Facilities.  

Come join a team with a great company culture that offers competitive wages and benefits!! We offer Paid Time Off, Medical, Dental, Vision Care Insurance. We offer a 401k program. A Pension Program, Life Insurance, AD&D and opportunities for growth and development 

The Batchman coordinates and produces quality concrete safely, efficiently, and cost-effectively, adhering to company standards and customer requirements. This role includes operating batching equipment, monitoring raw materials, and collaborating with dispatch, drivers, and operations teams to ensure accurate mixes, timely production, and smooth plant operations. The Batchman plays a vital role in maintaining product quality, supporting on-time deliveries, and complying with safety, environmental, and operational standards in a fast-paced environment. This role is r****esponsible for coordinating the production of quality, ready-mix concrete in the safest, most efficient, and cost-effective manner possible, according to established company specifications and across various locations. 

Essential Job Duties/Functions: 

• Scheduling and dispatching ready mix drivers daily to appropriate locations according to predetermined schedules, customer requests, or immediate needs. 
• Coordinates the opening and closing, as needed, of plant facilities according to established company procedures and guidelines. 
• Informs dispatch and/or maintenance team on a timely basis of any plant issues or concerns that might impact customer service. 
• Ensures company compliance with all company, local, state, and federal environmental policies, procedures, and regulations. 
• May assist the plant manager/batchperson with supervising plant production employees, including administering all applicable company policies and procedures. 
• Assists the plant manager with managing employee work hours in the most cost-effective manner. 
• Assists plant manager/batchperson with administrative reporting to include cash sales report, delivery tickets, raw material receipts and other reports as needed/requested. 
• Maintain Easter Sierras daily scheduling and shipping. 
• Maintain and manage the daily call-out schedule.  
• Customer Service Representative 
• Communicate with central dispatch on a daily basis.  
• Assist with daily and monthly batch reports 
• Other duties as assigned.

Knowledge/Skills/Abilities/Experience: * 

• Strong communication skills for coordinating with dispatch and maintenance teams
• Knowledge of environmental policies and regulations
• Ability to assist in supervising and training plant production employees
• Competence in administrative tasks and reporting
• Effective time management and cost-efficiency skills
• Minimum age of 21 years required.
• H.S. Diploma
• Current Driver's License

AFFIRMATIVE ACTION STATEMENT:

Applicants must be currently authorized to work in the United States.

We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

Customer Operations Associate

Remote

Who We Are

We asked ourselves — What if better care didn’t cost more?

That’s why we built Vitable: the health benefits platform making healthcare better for employers of everyday workers. We bring accessible, high-quality care to over 85 million uninsured and underinsured Americans. Unlike traditional options, our suite of health benefits is designed with real people at the center.

Vitable empowers businesses to become better employers by making it easy to offer healthcare benefits to their teams. It's a better experience for employees and a smarter solution for employers.

Simply put, we’re built for better.

We’re growing rapidly and looking for eager team members who are hungry for change and passionate about delivering better care to the everyday worker. Does that sound like you?

About the Role

As a Customer Operations Associate at Vitable, you’ll be the go-to partner helping our clients bring better healthcare benefits to life. From onboarding new groups to supporting their day-to-day needs, you’ll make sure every client feels confident, informed, and cared for.

You’ll work closely with Customer Success and Sales to ensure clients have a smooth experience from implementation to ongoing support and that every interaction reflects Vitable’s promise of delightful service.

• Deliver a standout client experience. Bring empathy, clarity, and energy to every interaction.
• Serve as a trusted guide for clients during onboarding, ensuring each group starts on time and understands how HRA benefits work for their employees, and feels confident managing their program within the expected onboarding timeline to avoid late starts.
• Answer questions and resolve issues across channels (phone, text, email, chat) related to benefit administration, HRA compliance, and billing within SLA.
• Problem-solve with urgency when setup or configuration issues arise, ensuring programs start accurately and on schedule.
• Contribute to process improvements by documenting best practices and refining internal workflows related to ICHRA operations.

Required Qualifications

• You’re disciplined and driven. You have a bachelor’s degree or equivalent work experience — what matters most is your commitment, curiosity, and follow-through.
• You understand ICHRA. You’re familiar with inidual Coverage HRAs, their regulatory requirements, and how they interact with health insurance marketplaces.
• You’ve done this before. With 2+ years in customer service or operations, you’re comfortable solving problems, staying organized, and keeping things moving.
• You’re a strong communicator. You collaborate naturally, especially when things get complex, and you know how to turn challenges into team wins.
• You care about impact. You’re passionate about healthcare and believe everyone deserves access to high-quality, affordable care.

Bonus Qualifications

• Have experience working cross-functionally — you’ve partnered with teams across operations to document best practices and improve internal workflows.
• Have used Zendesk (or a similar CRM platform) to manage customer conversations and keep things organized behind the scenes.

Benefits and Perks

• 100% Silver Plan + Full Medical Coverage
• Dental and Vision Coverage
• 401(k) and Life Insurance
• Access to Vitable’s Primary Care membership
• Unlimited PTO
• Remote-first culture with a supportive team
• MacBook and any other gear you need
• Home office setup stipend
• Competitive equity package

Who Thrives Here

You care—about people, about purpose, about doing work that truly matters.

You’re the kind of person who sees a broken system and asks, “How can I fix this?” Challenges don’t intimidate you—they energize you. You move quickly, but with intention. You don’t just get things done—you get the right things done.

At Vitable, we thrive on both autonomy and collaboration. You’ll have the space to own your work, make smart decisions, and lead with initiative—while knowing when to pull others in, ask questions, and build together as a team.

You’ll fit right in if you’re:

• Mission-driven and motivated by impact
• Someone who gets sh*t done (and does it well)
• Curious, thoughtful, and clear on your “why”
• A self-starter who figures things out
• Empathetic, honest, and genuinely cares about others
• Collaborative, but confident working independently
• Hungry for change—and ready to help make it happen

We care deeply about the people we serve, and we care just as much about our team. We support each other, show up with heart, and find joy in the work we do.

No egos. No jerks. Just good humans doing great work.

Inclusion at Vitable

Vitable is an equal opportunity employer. We celebrate erse backgrounds, perspectives, and experiences—and we’re committed to building a team that reflects the people we serve.

If you’re excited about this role but your background doesn’t match every requirement, we still encourage you to apply. We care more about potential and passion than checking every box.

Title: Qualtrics CX Survey Specialist

Location:

• Minneapolis, MN, United States
• Atlanta, GA, United States
• Chicago, IL, United States
• Charlotte, NC, United States
• Cincinnati, OH, United States

Full time

Hybrid

Job Description:

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

The Qualtrics CX Survey Specialist supports customer research by turning insights and research needs into well built surveys, dashboards, and automated feedback workflows. This role partners closely with insight consultants and researchers to ensure customer listening programs are accurate, scalable, and easy to use.

As an inidual contributor on the CX Systems team, you'll work hands on in the Qualtrics platform, building and maintaining the tools that power customer feedback across the organization. This role is ideal for someone who enjoys technical problem solving, collaboration, and delivering reliable systems that enable strong research outcomes.

What You'll Do

• Translate customer experience (CX) research requirements into high quality survey builds within Qualtrics.
• Program, test, and deploy surveys, email templates, dashboards, and reports.
• Build workflows and automations to support efficient survey execution and closed loop follow up.
• Partner with researchers and insight consultants to ensure surveys align to research goals and methodologies.
• Work with data and technology partners to ensure lists, samples, and data inputs are accurate and complete.
• Support ticketing and workflow processes that enable timely closed loop actions.
• Manage survey samples across programs, ensuring automation supports a consistent and scalable feedback platform.
• Contribute to the continuous improvement of CX systems and processes.

Basic Qualifications

• Bachelor's degree, or equivalent work experience
• Five to eight years of experience in project management activities

Preferred Skills / Experience

• Advanced, hands on experience with Qualtrics .
• Qualtrics CX certification preferred.
• Experience with Qualtrics Directories, workflows, and APIs.
• Working knowledge of HTML and JavaScript.
• Strong organizational, analytical, and problem solving skills.
• Ability to manage multiple requests and priorities effectively.
• Excellent written and verbal communication skills.

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

This position is not eligible for visa sponsorship.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $92,820.00 - $109,200.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.

Behavioral Health Case Manager

Location:

• CO-DENVER, 700 BROADWAY
• CA-WOODLAND HILLS, 21215 BURBANK BLVD
• CA-COSTA MESA, 3080 BRISTOL ST, STE 200
• CA-WALNUT CREEK, 2121 N CALIFORNIA BLVD, 7TH FL
• NV-LAS VEGAS, 3634 S MARYLAND PKWY
• WA-SEATTLE, 705 5TH AVE S, STE 300
• TX-GRAND PRAIRIE, 2505 N HWY 360, STE 300

Remote

Full-time

Job Description:

Location: Virtual- This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Shift: Monday-Friday 9:00-6:00PM

Be Part of an Extraordinary Team

A proud member of the Elevance Health family of companies, Carelon Behavioral Health, formerly Beacon Health Options, offers superior clinical mental health and substance use disorder management, a comprehensive employee assistance program, work/life support, specialty programs for autism and depression, and insightful analytics to improve the delivery of care.

The Behavioral Health Case Manager is responsible for performing case management telephonically within the scope of licensure for members with behavioral health and substance abuse or substance abuse disorder needs.

How you will make an impact:

Primary duties may include, but are not limited to:

• Carries a caseload of adult and adolescent member's with BH, ED, and SUD needs.

• Makes daily outbound calls to enroll members (from a queue) and to keep members engaged.

• Takes inbound calls from members to assist with needs/resources or returning our outbound calls.

• Uses appropriate screening criteria knowledge and clinical judgment to assess member needs.

• Conducts assessments to identify inidual needs and develops care plan to address objectives and goals as identified during assessment.

• Monitors and evaluates effectiveness of care plan and modifies plan as needed.

• Supports member access to appropriate quality and cost effective care.

• Coordinates with internal and external resources to meet identified needs of the members and collaborates with providers.

Minimum Requirements:

• Requires MA/MS in social work, counseling, or a related behavioral health field or a degree in nursing, and minimum of 3 years clinical experience in social work counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment; or any combination of education and experience which would provide an equivalent background.

• Current active unrestricted license such as RN LCSW (as applicable by state law and scope of practice) LMHC LICSW LPC (as allowed by applicable state laws) LMFT LMSW (as allowed by applicable state laws) or Clinical Psychologist to practice as a health professional within the scope of licensure in applicable states or territory of the United States required.

Preferred Skills, Capabilities and Experiences:

• Experience in case management and telephonic and/or in person coaching with members with a broad range of complex psychiatric/substance abuse and/or medical disorders preferred.

For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $65,772 to $112,752

Locations: Colorado, Washington, Nevada, California

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

• The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Job Level:

Non-Management Exempt

Workshift:

Job Family:

MED > Licensed/Certified Behavioral Health Role

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

Title: Application Systems Engineering Manager

Location: Denver, CO; San Francisco, CA; New York, NY; Scottsdale, AZ; San Jose, CA

Hybrid

Job Description:

About Gusto

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy.

About the Team:

The Unified Service Platform's (USP) mission is to create seamless connected, efficient and delightful experiences that empower our customers (internal and external) to make informed decisions and be supported throughout their journey. This team operates as a startup-within-a-startup with a high level of ownership around specific problems to solve for our customers.

The PayOps team sits within this platform and is responsible for building and maintaining the systems that power end-of-lifecycle payroll workflows, including custom routing, intelligent automations, auto-indexing of tax documents, and end-of-year processing. We move fast, care deeply about quality, and are actively investing in AI-driven approaches to make our systems smarter and more scalable.

About the Role:

Gusto is looking for an experienced Application Systems Engineering Manager to lead the design, development, and deployment of AI solutions that enhance our customer experience. In this role, you'll empower a team of 6 to architect and deliver solutions that keep Gusto's payops workflows running reliably and intelligently.

You'll be a key technical voice on the team, helping define how we build, mentor engineers around you, and actively leverage AI and agentic tools to accelerate delivery. Our mission is to deliver consistently exceptional Customer and Advocate experiences, at scale, across every touchpoint. The ideal candidate will have a background in artificial intelligence, and software engineering, with proven expertise in applying these technologies to improve customer interactions and satisfaction. Be a change agent on how Gusto leverages AI to better serve customers.

Here's what you'll do day-to-day:

• Lead Gusto's USP AI engineering team, including the recruitment, hiring, and empowerment of a world-class team
• Collaborate closely with AI Scientists and AI Product Managers to create a world where the sales motions run proactively and efficiently with AI.
• Lead your engineering team to design, develop, and deploy AI-powered applications to enhance customer and advocate experiences.
• You will work cross-functionally with engineering, product, design, and stakeholder teams to lead various initiatives to advance our customer service solutions
• You will leverage our data to identify key insights and create operational efficiencies, as well as produce accurate and meaningful analysis to drive business decisions
• Meet with stakeholders from business and engineering to understand OKR requirements and convert them into analytical solutions
• Integrate with third-party platforms (e.g., Salesforce, Zendesk, or similar CRM/support systems) where applicable
• Responsible for driving the development of product and core platform in a fast paced, start-up environment
• Providing technical leadership in defining the product and platform solutions
• Understand customer pain points, devise solutions, and then iterate through prototyping and frequent, successful product launches.
• Work cross functionally with design leadership and product management leadership to build and drive Gusto's product vision and strategy
• Empowering a team of senior engineers, architects, and potentially managers to create alignment, clarity, high morale, driving quick but informed decision making, and helping them get unblocked

Here's what we're looking for:

• 10+ years of total relevant technical experience
• 2+ years of engineering management experience
• 2+ years in Generative AI demonstrating the ability to leverage AI/agentic tools (e.g., Copilot, Cursor, or similar) to accelerate development

Nice to Have:

• Experience with CRM platforms or third-party integrations (Salesforce, Zendesk, or similar)
• Familiarity with tax or payroll processing domains
• Prior experience working with contractor-heavy or distributed team structures

Our cash compensation amount for this role is targeted at $163,000-194,000 in Denver and $197,000-235,000 for San Francisco and New York. Final offer amounts are determined by multiple factors including candidate experience, level, and expertise and may vary from the amounts listed above.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified iniduals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.

Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.

Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.

Title: Sr Customer Success Representative-Life Science

Location: Hamilton, New Jersey, United States

Hybrid

For the first 90 days onsite while training, then can work hybrid

Job Description:

You will report directly to our Director of Customer Success and you'll work out of our Hamilton, New Jersey location on a Hybrid work schedule. For the first 90 days, New Hires must be prepared to work 100% onsite M-F.

In this role, you will impact customer satisfaction and retention, ultimately driving revenue growth. Your ability to identify upsell opportunities and provide valuable insights will also help shape the company's product and service offerings, leading to continuous improvement and innovation.

Key Responsibilities

• Build and maintain strong relationships with customers, ensuring their success and satisfaction with our products and services.
• Act as the main point of contact for customers, addressing their inquiries, concerns, and escalations.
• Collaborate with cross-functional teams to ensure seamless customer onboarding, implementation, and adoption.
• Provide proactive support and identify potential issues for customers, addressing them before they escalate into a problem
• Drive retention and renewal for customer contracts and ensuring customer satisfaction.
• Identify expansion sale opportunities for customers by offering additional products or services that can benefit the customer
• Represent the customer's perspective within the organization and ensure their needs are considered in product development and decision-making.
• Monitor customer usage data and metrics to identify trends and areas for improvement.
• Travel up to 25% in the United States.

Must haves:

• 5 years of experience in customer success or account management in a B2B software environment.
• Life science industry experience.
• Proven track record of building and maintaining strong customer relationships.
• Strong problem-solving and negotiation abilities.
• Experience working with Salesforce and customer success tools (Gainsight).

We value:

• Bachelor's degree in Biology, Healthcare, Marketing, or a related field.
• Passion for customer success and satisfaction.
• Ability to work independently and as part of a team.
• Strong leadership and mentoring skills.
• Proactive and results-oriented mindset.

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. 

The salary range for this position is ($99,400 - $124,200). Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.

This role is incentive eligible.

BENEFITS OF WORKING FOR HONEYWELL

In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information: https://benefits.honeywell.com/

ABOUT HONEYWELL

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.

Title: Energy Efficiency Project Coordinator

Location: Onsite 3x per week in Springfield or Westwood, MA, 2 days remote

Contract

Hybrid

Job Description:

Apex Systems is a world class technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients' digital visions.

Apex has an opportunity for an Utilities (Energy Efficiency) Project Coordinator.

Here are the details:

Rate: Negotiable Based on Experience

Duration: One year contarct w/ possibility of extension

Position Description:

Directly work with large manufacturing and commercial customers to drive impactful energy-saving and decarbonization projects. Your priority will be supporting our Energy Efficiency Consultants, playing a key role in helping to reduce energy use, lower emissions, and improve operational efficiency at large customer facilities.

Job Responsibilities:

• Support Project Development: Collaborate with customers, vendors, and internal teams to identify and implement energy efficiency solutions tailored to manufacturing environments.
• Deliver Technical Expertise: Review and support complex projects involving engineering analysis, energy modeling, and emerging technologies.
• Drive Customer Engagement: Facilitate technical assessments, planning charrettes, and long-term energy strategies for key accounts.
• Coordinate Across Teams: Work closely with engineering, marketing, regulatory, and sales to ensure seamless project execution and compliance.
• Track Results: Manage project documentation, budgeting, invoicing, and performance metrics to ensure savings goals are met.

Required Skills:

• 2+ years managing complex, high-volume customer-facing programs (preferably within the C&I space instead of residential)

• Able to come onsite 3x per week in Springfield or Westwood, MA and an active state issued Driver's License for any potential traveling to customer sites on a quarterly basis.

• Bachelor's Degree in Engineering, Business, Public Policy, Financial, related disciplines, or equivalent experience

• Soft Skills:

• Strong communication skills

• Great collaborator

• Multi tasking

Additional Benefits:

For this opportunity, you will also be eligible for benefits through Apex for the contract period, 401K, medical/health benefits options, a W2 hourly rate, weekly pay, and direct deposit!

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.

Employee Type: Contract

Location: Westwood, MA, US

Pay Range: $23 - $34 per hour

Associate Manager, Account Management - Electrification Programs

Location: Phoenix, AZ

Remote

Full-time

Ready to make a difference?

As the Outreach and Engagement Manager overseeing one or more utility electrification programs, you will play a pivotal role in leading a team dedicated to promoting energy efficiency, electrification, and sustainability within communities. You will oversee the implementation of energy efficient and electrification solutions and ensure that our initiatives positively impact our utility client's service territory. Your leadership will be crucial in driving innovation, fostering community relationships, and achieving our energy savings and electrification goals.

Why you will love working here:

• Quality of life: Flexible workplace arrangements, work-life balance
• Investment of the community: Donation matching, volunteer opportunities
• Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
• And many, many more (Ask your recruiter for more details!)

What you will be doing:

• Team Leadership: Lead, mentor, and manage a team of energy efficiency and electrification account specialists, ensuring they are motivated and equipped to meet their goals.
• Project Oversight: Oversee the planning, execution, and completion of energy efficiency and electrification projects, ensuring they are delivered on time and within budget.
• Stakeholder Collaboration: Ensure account specialists are working closely with community-based organizations (CBOs), trade allies, and other stakeholders to drive utility program participation.
• Quality Assurance: Oversee and monitor QA/QC processes to ensure high standards of work and compliance with regulations.
• Reporting and Documentation: Manage the collection and organization of project reports and documentation, ensuring accuracy and completeness.
• Innovation and Improvement: Identify opportunities for process improvements and innovative approaches to enhance energy efficiency, electrification, and sustainability efforts.

What we need you to have (minimum qualifications):

• Bachelor's Degree in (Energy, Business, Environmental, Communications)(candidates can substitute one year of experience for each year of education)
• 2+ years of experience; preferably either in technology sales, engineering, Energy efficiency or utilities
• 1+ years of experience in people management
• Must have a valid driver's license and successfully pass a Motor Vehicle Records (MVR) check.

What we would like you to have:

• Proven experience in people management, preferably in energy efficiency, electrification, or sustainability sectors.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Experience working with multiple stakeholders, including community organizations and trade allies.
• Knowledge of QA/QC processes and permit inspections.
• Ability to manage documentation and reporting efficiently.
• Commitment to providing high-quality customer service.

Working at ICF

ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, iniduals with disabilities, and iniduals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email [email protected] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at [email protected]. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$81,111.00 - $137,889.00

Arizona Remote Office (AZ99)

Job Description Commercial Energy Efficiency Assessor

(Field-Based)

Utilities Programs and Services

Location: Atlanta, Savannah, Macon, Columbus, Augusta, and Valdosta, Georgia (Remote with Local Territory Travel) - Potential Monthly Office Travel

Are you ready to make a Difference?

Join us in driving energy efficiency and sustainability across Georgia's commercial sector. As a Commercial Energy Efficiency Assessor, you will play a critical role in helping businesses reduce energy consumption, lower operating costs, and adopt environmentally responsible practices. This position goes beyond assessments-it's about partnering with local businesses to identify opportunities, implement impactful solutions, and contribute to a cleaner, more efficient future for our communities.

Why you will love working here:

• Quality of life: Flexible workplace arrangements, work-life balance
• Investment of community: Donation matching, volunteer opportunities
• Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
• And many, many more (Ask your recruiter for more details!)

What you will be doing:

• Conduct energy assessments in small to medium commercial facilities.
• Complete detailed and accurate data collection and enter data in software tool provided. Investigate main drivers of energy consumption in a commercial facility, including lighting and HVAC equipment.
• Interact with contractors and business owners, answering questions regarding energy efficiency and recommend additional energy savings opportunities.
• Contribute to the evolution of program strategies and the design of program features and services
• Contribute to the deployment of program marketing and outreach campaigns
• Coordinate with or schedule QA/QC activities such as field inspections
• Prepare summary reports identifying opportunities found during visit
• Must have a reliable vehicle for local travel. Requirements are between 60% to 80% of the time. (reimbursement for mileage provided)

What we need you to have (minimum qualifications):

• Bachelor's degree in (Business Admin, Energy, Environmental Sciences or related fields) (candidates can substitute one year of experience for each year of education)
• 1+ years of professional work experience; energy, construction, or sales preferred
• Must have a clear and clean driving record and pass drug and background check
• Basic mechanical skills and able to lift boxes no heavier than 30 pounds, climbing stairs and ladders, driving, walking, standing, above head arm movements

What we would like you to have:

• Experience in energy efficiency or the energy industry
• Experience with energy modeling software
• Understanding of building science applications or construction background
• Experience with the new construction market in Georgia
• Advanced knowledge of residential or commercial energy-efficient technologies
• Customer service and/or sales conversion experience.

#Indeed

#LI-CC1

Working at ICF

ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, iniduals with disabilities, and iniduals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email [email protected] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at [email protected]. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$55,665.00 - $94,631.00

Atlanta, GA (GA18)

Behavioral Health Case Manager

Location: Grand Prairie United States

Job Description:

Anticipated End Date:

2026-04-10

Position Title:

Behavioral Health Case Manager

Job Description:

Title: Behavioral Health Case Manager I

Location: Virtual- This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Shift: Monday-Friday 9:00-6:00PM

Be Part of an Extraordinary Team

A proud member of the Elevance Health family of companies, Carelon Behavioral Health, formerly Beacon Health Options, offers superior clinical mental health and substance use disorder management, a comprehensive employee assistance program, work/life support, specialty programs for autism and depression, and insightful analytics to improve the delivery of care.

The Behavioral Health Case Manager is responsible for performing case management telephonically within the scope of licensure for members with behavioral health and substance abuse or substance abuse disorder needs.

How you will make an impact:

Primary duties may include, but are not limited to:

• Carries a caseload of adult and adolescent member's with BH, ED, and SUD needs.

• Makes daily outbound calls to enroll members (from a queue) and to keep members engaged.

• Takes inbound calls from members to assist with needs/resources or returning our outbound calls.

• Uses appropriate screening criteria knowledge and clinical judgment to assess member needs.

• Conducts assessments to identify inidual needs and develops care plan to address objectives and goals as identified during assessment.

• Monitors and evaluates effectiveness of care plan and modifies plan as needed.

• Supports member access to appropriate quality and cost effective care.

• Coordinates with internal and external resources to meet identified needs of the members and collaborates with providers.

Minimum Requirements:

• Requires MA/MS in social work, counseling, or a related behavioral health field or a degree in nursing, and minimum of 3 years clinical experience in social work counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment; or any combination of education and experience which would provide an equivalent background.

• Current active unrestricted license such as RN LCSW (as applicable by state law and scope of practice) LMHC LICSW LPC (as allowed by applicable state laws) LMFT LMSW (as allowed by applicable state laws) or Clinical Psychologist to practice as a health professional within the scope of licensure in applicable states or territory of the United States required.

Preferred Skills, Capabilities and Experiences:

• Experience in case management and telephonic and/or in person coaching with members with a broad range of complex psychiatric/substance abuse and/or medical disorders preferred.

For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $65,772 to $112,752

Locations: Colorado, Washington, Nevada, California

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

• The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Job Level:

Non-Management Exempt

Workshift:

Job Family:

MED > Licensed/Certified Behavioral Health Role

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

Title: Telephonic Nurse Practitioner -

Ohio License Required

Location: Columbus United States

Job Description:

$10,000 Sign-on Bonus for External Candidates

Telephonic After-Hours Call - Evenings, Nights & Rotating Weekends Required

Full-Time (40 Hours)

Optum Home & Community Care, part of the Optum family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an inidual's physical, mental and social needs - helping patients access and navigate care anytime and anywhere. As a team member of our Optum HouseCalls team, together in an interdisciplinary care environment, we help patients navigate the health care system and connect them to key support services. This preventive care can help patients stay well at home. We're connecting care to create a seamless health journey for patients across settings. Join us to start Caring. Connecting. Growing together.

The Telehealth Urgent Care program is a comprehensive integrated care delivery program. The National On Call advanced practice clinician (APC) is responsible for providing telephonic/telehealth care and direction to patients, caregivers and facility staff providing 24/7 coverage including holidays.

In this remote role you will provide virtual care for patients in various settings. This excellent opportunity affords a collaborative role bringing enormous satisfaction in the care and comfort of our patients. In this role you will have the ability to achieve work life balance. Optum is transforming care delivery with innovative and personal care. As one of the largest employers of APCs, Optum offers unparalleled career development opportunities.

Scheduling:

This is a Full Time, work from home position requiring various shift coverage with a mix of weekday, weeknights, weekend, and holiday coverage. While shift times can vary, we provide coverage to members 24/7 including all company recognized holidays.

• Flexibility and the ability to adapt are a must as you will cross cover multiple markets and teams

• Availability and Coverage expectations for this role

• 24/7 coverage

• Position requires a minimum commitment of 40 hours per week

• Every other weekend coverage between 8-12 hour shifts covering both day and night shifts is required based on business needs

• Expectations that your are working or have approved PTO for 26 weekends a year. Each FT/PT employee is eligible to have up to 6 weekend shifts a year for PTO

• Unapproved time away/Unpaid Time Off will result in need to add additional weekend shift to your schedule based on need

• Holidays are required for all APCs on a rotation basis

• Holiday scheduling is completed at the beginning of the year for advanced planning. Holiday coverage is provided beginning at 5pm, the end of the last business day, to 8am of the resumption of business hours

Primary Responsibilities:

• Available on provided telephonic platform, both taking and placing calls to coordinate and manage care for members between care givers, facilities, hospitals, primary care providers and the Optum field colleagues

• Available to use video platform based on clinical need

• Working hours should be performed in a secure location as patient privacy is required

• Utilize EMR proficiently to provide acute care to members during all shifts and holiday hours

• Care Delivery

• Deliver cost-effective, quality care to members

• Manage both medical and behavioral, chronic, and acute conditions effectively, and in collaboration with a physician or specialty provider

• Perform comprehensive assessments and document findings in a concise/comprehensive manner that is compliant with documentation requirements and Center for Medicare and Medicaid Services (CMS) regulations

• Responsible for ensuring encounter is documented appropriately to support the diagnosis at that visit

• The APC is responsible for ensuring that all quality elements are addressed and documented

• Utilizes evidenced based practice guidelines

• Must attend and complete all mandatory educational and MyLearning training requirements

• Care Coordination

• Coordinate care as members transition through different levels of care and care settings

• Monitor the needs of members and families while facilitating any adjustments to the plan of care as situations and conditions change

• Review orders and interventions for appropriateness and response to treatment to identify the most effective plan of care that aligns with the patients' needs and wishes

• Address and be able to have advanced care plan conversations with members and families

• Evaluate the plan of care for cost effectiveness while meeting the needs of members, families, and providers to decrease high costs, poor outcomes and unnecessary hospitalizations

• Program Enhancement Expected Behaviors

• This is a virtual patient facing role that requires excellent customer service to all parties including members/families, facilities, the entire interdisciplinary care team (PCPs/specialists) and Optum staff

• Regular and effective communication with internal and external parties including physicians, patients, key decision-makers, nursing facilities, field staff and other provider groups

• Ability to meet shift scheduling requirements, and attendance expectations

• Exhibit original thinking and creativity in the development of new and improved methods and approaches to concerns/issues

• Function independently and responsibly with minimal need for supervision

• Demonstrate initiative in achieving inidual, team, and organizational goals and objectives

• Participate in quality initiatives

• Availability to check Optum email intermittently for required trainings, communications, and monthly scheduling

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Education:

• NP: Graduate of an accredited Master of Science Nursing or Doctor of Nursing Practice program

• Active and unrestricted license in the state which you reside, as well as State of Ohio, and ability to obtain in other required locations.

• Ability to gain a collaborative practice agreement, if applicable in your state

• APCs working in jurisdictions that authorize APCs to practice autonomously or without formal supervision must have obtained approval to practice autonomously or without formal supervision from their licensing board, if applicable. New hires who are eligible and have not applied prior to hire date, must apply to practice autonomously or without supervision within 1 month of hire. If not eligible to practice autonomously or without formal supervision at hire, the APC must begin working towards meeting the requirement within 1 month of hire, if applicable, and apply for approval to practice autonomously or without formal supervision within 3 months of becoming eligible

• Active Nurse Practitioner certification through a national board:

• NP: Board certified through the American Academy of Nurse Practitioners or the American Nurses Credentialing Center, with certification in one of the following:

• Family Nurse Practitioner

• Adult Nurse Practitioner

• Gerontology Nurse Practitioner

• Adult-Gerontology Acute Care Nurse Practitioner

• Current, active DEA licensure/prescriptive authority or ability to obtain post-hire, per state regulations (unless prohibited in state of practice)

• Ability to work scheduled shifts in accordance with scheduling policies

• Proficient computer skills including the ability to document medical information with written and electronic medical records

Preferred Qualifications:

• 3+ years of clinical experience as an APC
• Active and unrestricted license in the additional states: Wisconsin, Missouri
• Experience in meeting the medical needs of patients with complex behavioral, social and/or functional needs
• Experience working in a nursing home, or with seniors in an acute care facility
• Understanding of Geriatrics, Chronic Illness, and acute disease management
• Understanding of Advanced Illness and end of life discussions
• Ability to develop and maintain positive customer relationships
• Adaptability to change

Compensation for this specialty generally ranges from $109,500 to $164,000. Total cash compensation includes base pay and bonus and is based on several factors including but not limited to local labor markets, education, work experience and may increase over time based on productivity and performance in the role. We comply with all minimum wage laws as applicable. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Title: Junior User Support Specialist

Location: St. Louis, Missouri, 63103 United States

Department: Information Technology

Job Description:

Overview

GovCIO is currently hiring for a Triage Analyst to support our client’s contract needs. This position is located in St. Louis, MO and will be a hybrid remote position.

Responsibilities

Provide technical support:

• Triage tickets, answer phone calls, and create tickets for customers’ issues. Help resolve what you can within a 15-minute period or pass onto a higher-tier team at the Service Desk. 
• Respond to customer questions and troubleshooting technical issues related to hardware, software, and network problems. 
• Perform system administration duties, including (looking users up in Active Directory

 Diagnose and resolve issues:

• Ask questions, use problem-solving skills, and document all work details in the tickets to help find the root cause of problems for the higher tiers.

 Handle support requests:

• Serve as the primary contact for users, documenting and logging all calls and issues in trouble ticketing system.

 Escalate complex problems:

• Report significant or recurring issues to higher-level support teams (Tier 2 or Team Lead).

 Communicate with users:

• Walk customers using our products or systems and provide follow-up communication to ensure resolution.

Qualifications

• High School diploma with 0-3 yrs experience

Required Skills and Experience

Technical Knowledge:

• Proficiency in operating systems (Windows).
• Knowledge of Microsoft software applications such as Outlook, TEAMS, and OneDrive.
• Knowledge of troubleshooting Adobe issues.
• Knowledge of Microsoft Application Suite.
• Knowledge of EDMS and Active Directory. Knowledge of Sharepoint.

 Problem-Solving:

• Ability to diagnose and resolve Tier 0/1 issues efficiently. 
• Ability to follow previously defined troubleshooting processes.

 Communication:

• Excellent verbal and written communication skills to explain technical issues clearly to non-technical users.

 Customer Service:

• Patience and empathy to provide top-notch service and ensure customer satisfaction.

Time Management:

• Ability to prioritize tasks and handle multiple tickets simultaneously to meet service level agreements (SLAs). 
• Ability to work independently and as part of a team.

 Certifications

• Must have Comptia A+ or Network+, or equivalent

Clearance Required: An active Secret clearance is required

Preferred Skills and Experience

Familiarity with tools: 

• Experience with SNOW and ticketing software is preferred.

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here’s what you can expect:

• During the Interview Process

  • Virtual video interview conducted via video with the hiring manager and/or team
  • Camera must be on
  • A valid photo ID must be presented during each interview

• During the Hiring Process

  • Enhanced Biometrics ID verification screening
  • Background check, to include:
    • Criminal history (past 7 years)
    • Verification of your highest level of education
    • Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance*
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment

*Available to full-time employees

Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple inidualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to inidual performance, GovCIO or inidual department/team performance, and market factors.

Posted Salary Range

USD $17.36 - USD $28.85 /Hr.

Title: Senior Sales Representative

, Coronary, Santa Ana/Los Angeles CA

Location: United States

Job Description:

Expected Travel: Up to 50%

Requisition ID: 13495

About Teleflex Incorporated

As a global provider of medical technologies, Teleflex is driven by our purpose to improve the health and quality of people’s lives. Through our vision to become the most trusted partner in healthcare, we offer a erse portfolio with solutions in the therapy areas of anesthesia, emergency medicine, interventional cardiology and radiology, surgical, vascular access, and urology. We believe that the potential of great people, purpose-driven innovation, and world-class products can shape the future direction of healthcare. 

Interventional - The Interventional business unit at Teleflex offers innovative medical devices that are used to diagnose and treat coronary and peripheral vascular diseases. We place a strategic emphasis on complex coronary and peripheral interventions, vascular access, bone access, specialty biologic treatments and cardiac assist.  Our current Interventional products include a broad range of clinically relevant solutions, such as our GuideLiner™ and Turnpike™ Catheters, Ringer™ Perfusion Balloon Catheter, AC3 Optimus™ and AC3 Range™ Intra-Aortic Balloon Pumps and the OnControl™ Powered Bone Access System. Teleflex’s product portfolio now also includes Passeo™-18 Lux™ Peripheral Drug-Coated Balloon Catheter, Pantera™ Lux™ Drug-Coated Balloon Catheter, Orsiro™ Mission™ Drug-Eluting Stent, the PK Papyrus™ Covered Coronary Stent, and more.  With a strong R&D footprint and pipeline, our fast-growing Interventional business unit is poised to continue the development of new technologies to serve critically ill patients for years to come. Join a dynamic, growing team that offers healthcare providers an array of medical technology solutions that make a difference in patients’ lives.

Position Summary

Based in Santa Ana, CA or the surrounding area, the Sr. Sales Representative leads the strategic promotion and sales of designated products within an assigned territory, driving sustained growth and expanding utilization across key existing and emerging accounts. This role proactively identifies and develops high-value business opportunities, delivers advanced product demonstrations and clinical education, and ensures a superior customer experience that supports long-term adoption and partnership. Covers Greater Los Angeles (stretches West to Redondo Beach, South to Balboa Peninsula).

Principal Responsibilities

• Implement the territory sales plan to meet established goals, supporting existing customers while actively prospecting for new business. Effectively organize and prioritize field time to maximize customer engagement and drive steady territory growth.
• Facilitate sales growth by conducting physician, nurse, and technologist training and account in-servicing of dialysis access products.
• Provide product technical support to customers in an Operating Room and Interventional suite environment.
• Participate in troubleshooting support programs.
• Educate customers on products, procedures, and industry trends through use of education programs and local hospital programs.
• Develop and maintain an in-depth profile of each account to include customer preferences, competitive products and field intelligence, market activity, important contact/decision makers, customer feedback, and attendees in-serviced.
• Conduct strategic territory management and analysis.
• Develop key opinion leaders.
• Account for all territory expenses and materials.
• Review current literature for new developments within the healthcare field and sales field including competitive information.
• Attend local, regional, and/or national scientific tradeshows and professional meetings to promote products and in-service customers.
• Assist with the coordination of national conventions to ensure proper setup, booth coverage, and breakdown of exhibit, as requested.
• Be an active corporate member of professional societies (e.g. ANNA, NKF, AVIR, ESRD, etc).
• Develop multi-level relationships within key accounts.

Education / Experience Requirements

• Bachelors degree required; MBA a plus. Registered Technologist (RT) Certificate plus 5 years of direct sales experience in a cath lab setting accepted in lieu of degree.
• 3+ years sales experience with proven track record of exceeding sales goals, preferably in medical device sales.
• Medical experience in the interventional cardiology or radiology setting, strongly preferred.
• Strong clinical skills are a plus.

Specialized Skills / Other Requirements

• Proven ability to interact with different specialties within a hospital and deliver complex and technical subject matter to clinicians in the hospital or clinical setting.
• Self-directed, able to work independently and handle multiple projects concurrently to function in a fast paced, high growth environment.
• Ability to handle difficult conversations/situations.
• Strong problem solving/analytical skills and effective presentation skills.
• Excellent organizational skills and strong communicative, problem solving, and interpersonal skills.
• Ability to carry detail bag weighing up to 20 lbs and lift equipment weighing up to 30 lbs.
• Ability to stand and/or walk in numerous hospitals or at meetings for 6 – 10 hours per day, up to five (5) days per week.
• Must be able to establish and maintain vendor credentials (via RepTrax, Vendormate, etc.) to have the ability to enter and work, as required, in hospitals and other medical facilities, as an essential function of the job.

The pay range for this position at commencement of employment is expected to be between $110,000 - $240,000 (inclusive of commissions) however, base pay offered may vary depending on multiple inidualized factors, including market location, job-related knowledge, skills, and experience.  Commissions will also vary depending on inidual performance.  The total compensation package for this position will also include benefits such as medical, prescription drug, dental and vision insurance, flexible spending accounts, participation in 401(k) savings plan, and various paid time off benefits, such as PTO, short- and long-term disability and parental leave, dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

#LI-SM1  #LI-remote  

At Teleflex, we follow a comprehensive hiring process. We do not accept unsolicited resumes from agency recruiters or 3rd party firms. We do not make unsolicited job offers. We do not ask for money or require equipment purchase up-front.

Teleflex Incorporated is an equal opportunity employer. Applicants will be considered without regard to age, race, religion, color, national origin, ancestry, sexual orientation, disability, nationality, sex, or veteran status. If you require accommodation to apply for a position, please contact us at: 877-880-8588 or [email protected].

Teleflex, the Teleflex logo, Arrow™, Barrigel™, Deknatel™,  LMA™, Pilling™, QuikClot™, Rüsch™, UroLift™ and Weck™ are trademarks or registered trademarks of Teleflex Incorporated or its affiliates, in the U.S. and/or other countries. 

Title: Customer Care Specialist I

(NextGear)

Location: Carmel, IN - 11799 N College Ave

Job Description:

Company

Cox Automotive - USA

Job Family Group

Customer Care Group

Job Profile

Customer Care Specialist I

Management Level

Inidual Contributor

Flexible Work Option

Hybrid - Ability to work remotely part of the week

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

NextGear Capital, a Cox Automotive brand, is currently looking for a Customer Care Specialist to join our Client Experience Team!

Working in customer care you will handle inbound calls, chats, and SMS messages, regarding accounts and service inquiries from our client base. You will work closely with all internal departments to identify and resolve client concerns. Ideal candidates should be dynamic and ambitious iniduals excited to work with our clients.

This is a Hybrid Call Center position. Hours of operation mostly fall inside or between the hours of 9:00 AM - 8:00 PM, EST (Closed Saturday, Sunday, Most Holidays).

Primary Duties / Key Responsibilities:

• Receive inbound calls, chats, and SMS messages from Automotive Dealers, Automotive Auctions, and internal clients.

• Answer routine questions, follow guidelines, and use judgment based on experience.

• Staying organized on case management, chats, SMS messages, and service tickets while responding promptly.

• Engage customers and determine how to assist them regarding their NextGear Capital line of credit.

• Being willing to learn and implement an understanding of automotive titles and consumer loan structure on vehicle loans.

• Build positive customer relationships by asking questions, actively listening, and offering solutions in a considerate and professional manner.

• Provide accurate documentation of client inquiries and report case status and resolution.

• Make outbound calls to dealers and or automotive auctions as needed to help facilitate business needs.

• Refer more complex issues to more senior specialists or management.

• Use company proprietary software for research, case management, data entry, and account follow-up activity.

• Build working relationships with other customer care representatives and other internal departments.

• Follow instructions and maintain workflow standards with integrity.

• Attain production, quality goals, and metric standards such as quality phone interactions and schedule adherence.

• Adhere to all general company policies and procedures regarding attendance and conduct.

• Perform other duties as necessary and can work a flexible schedule as needed, including occasional mandatory overtime between hours ranging from 9 am to 8 pm Eastern time, 8-hour shift.

Qualifications

Minimum-

• High School Diploma/GED

• Generally, less than 2 years of experience

• Exhibit’s ability to work in a fast-paced and evolving team environment, capable of prioritizing tasks and duties 

• Strong verbal and written communication skills with a proven ability to interact clearly with a vast customer base on socioeconomic levels. 

• Demonstrates problem-solving and analytical skills with the ability to walk others through complicated processes.

• You must have high-speed internet available in your home and be able to be wired and not on WiFi.

• Knowledge of how to operate a Windows PC, Home Networking Router/Modem basics

Preferred-

• Previous Call Center and/or Automotive Industry experience highly preferred.

• College Degree or equivalent financial or automotive industry experience

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that inidual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Title: Customer Support Analyst - Dutch Speaker

Location: Spain United States

As a Customer Support Analyst, you will demonstrate a unique combination of people skills and tech savvy as you will be speaking/messaging/emailing with clients and helping them navigate any challenges they have with our hospitality cloud. It's a unique opportunity where you will learn a ton and gain invaluable experience in a tech company with a startup vibe.

Your mission, should you choose to accept it:

1. Develop an in-depth understanding of Mews' solutions, serving as an ambassador to our customers, ensuring they are achieving great value from our products.

2. Provide exceptional support for customers on technical issues via messaging, email and phone.

3. Consult with customers proactively on ways to improve usage and efficiency.

4. Build and retain rapport with appointed "Mews person" at customer sites.

5. Maintain thorough customer documentation.

6. Continuously improve internal knowledge base

7. Leverage Support tooling to document customer issues thoroughly

You'll be a great fit if you bring a few of the below with you:

• Native or fluent in English and Dutch

• Experience working in hotels and/or customer service roles in SaaS 

• Experience using Property Management Systems is a bonus

• Ability to speak other languages fluently is a big advantage! (Spanish, French, Dutch, Italian, German, Swedish)

• Ability to take feedback, learn quickly and adapt to new situations

• Outgoing, social, ready to communicate with employees, customers and partners across different countries and different organizational levels

• Willingness to work in shifts as we support our customers around the globe 24/7,

Shifts rotation is: 

 Early: 07:00-16:00

 Day: 09:00-18:00

Late: 13:00-22:00

 What's in it for you?

Did you know Mews was named Best PMS of 2025 - for the second year in a row - and twice recognized as a Best Place to Work in Hotel Tech? 

That success is powered by our incredible people and supported by the benefits that help them thrive.

Global benefits

No matter where you're based, you'll enjoy:

• Participation in our company share program

• Best-in-class parental leave (6 months fully paid for primary caregivers, 2 months for secondary, available within your first year)

• Unlimited paid holiday (yes, really)

• Work from anywhere - enjoy the flexibility to work from other countries for a few weeks each year through our compliant and flexible Workation policy.

• Relocation options available after 1 year

• Monthly "EDGE" time - dedicated to Explore, Develop, Grow, and Elevate yourself

• Flexible, hybrid working options

• One-off home office setup budget to make your workspace your own

• Monthly working-from-home and healthcare allowances (where local healthcare benefits are not in avaliable)

Title: Customer Support Analyst - German

Croatia

Czechia

Spain

As a Customer Support Analyst, you will demonstrate a unique combination of people skills and tech savvy as you will be speaking/messaging/emailing with clients and helping them navigate any challenges they have with our hospitality cloud. It's a unique opportunity where you will learn a ton and gain invaluable experience in a tech company with a startup vibe.

Your mission, should you choose to accept it:

1. Develop an in-depth understanding of Mews' solutions, serving as an ambassador to our customers, ensuring they are achieving great value from our products.

2. Provide exceptional support for customers on technical issues via messaging, email and phone.

3. Consult with customers proactively on ways to improve usage and efficiency.

4. Build and retain rapport with appointed "Mews person" at customer sites.

5. Maintain thorough customer documentation.

6. Continuously improve internal knowledge base

7. Leverage Support tooling to document customer issues thoroughly

You'll be a great fit if you bring a few of the below with you:

• Native or fluent in English and German

• Experience working in hotels and/or customer service roles in SaaS 

• Experience using Property Management Systems is a bonus

• Outgoing, social, ready to communicate with employees, customers and partners across different countries and different organizational levels

• Ability to take feedback, learn quickly and adapt to new situations

• Willingness to work in shifts as we support our customers around the globe 24/7,

Shifts rotation is: 

Early: 07:00-16:00

Day: 09:00-18:00

Late: 13:00-22:00

 What's in it for you?

Did you know Mews was named Best PMS of 2025 - for the second year in a row - and twice recognized as a Best Place to Work in Hotel Tech? 

That success is powered by our incredible people and supported by the benefits that help them thrive.

Global benefits

No matter where you're based, you'll enjoy:

• Participation in our company share program

• Best-in-class parental leave (6 months fully paid for primary caregivers, 2 months for secondary, available within your first year)

• Unlimited paid holiday (yes, really)

• Work from anywhere - enjoy the flexibility to work from other countries for a few weeks each year through our compliant and flexible Workation policy.

• Relocation options available after 1 year

• Monthly "EDGE" time - dedicated to Explore, Develop, Grow, and Elevate yourself

• Flexible, hybrid working options

• One-off home office setup budget to make your workspace your own

• Monthly working-from-home and healthcare allowances (where local healthcare benefits are not in avaliable)

Title: Bilingual Customer Service Advocate I- Russian

Location: Remote-NY

Job Description:

You could be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a ersified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT.

***Bilingual (English/Russian) strongly preferred. Position will be remote. Candidates must have availability between the hours of 8AM-6PM EST Monday-Friday. Targeted start date for this role is 6/8/26***

Position Purpose: Serves as the first-line advocate that focuses on resolving inquiries, issues, or concerns for members and/or providers. Leverages a variety of communication channels to provide members and/or providers with timely, accurate, and personalized support on routine complaints.

• Receives and responds to routine member and/or provider inquiries, requests and/or concerns in an accurate and timely manner

• Mitigates and prevents complaints from being escalated to resolve in initial contact

• Serves as the front-line resolution advocate on various member and/or provider inquiries, requests, or concerns

• Resolves basic problems by communicating the requested information regarding the assessment of the member or provider needs, understanding the cause, and determining if problems need to be routed to other departments for further resolution

• Maintains performance and quality standards based on established contact center metrics

• Provides customer service in a high pace contact center environment over the phone, via live chats and emails

• Documents all member or provider information and communications for quality and performance tracking through the Customer Relationship Management (CRM) applications

• Remains up-to-date and adheres to quality standards, regulation, and all other policies to ensure quality, consistency, and compliance

• Performs other duties as assigned

• Complies with all policies and standards

Education/Experience: Requires a High School diploma or GED.

Experience interacting and multitasking using multiple systems and programs simultaneously preferred.

Pay Range: $16.35 - $23.46 per hour

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an inidual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to ersity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Patient Enrollment Representative - Outbound Call Center

Location: Washington, DC

Job Description:

Full-time

Description

Patient Enrollment Representative (Outbound Call Center)

Company Profile

Medicines are powerful — they can prevent and heal disease, but they can also be costly, ineffective or even harmful if not prescribed and taken correctly. The team at Mosaic Pharmacy Service is helping people get more from their medicines™.

Mosaic Pharmacy Service provides comprehensive pharmacy care to medically complex and vulnerable seniors. We provide a patient-focused, pharmacist-driven care model in collaboration with health systems, assisted living facilities and health plans. Our goal is to help our patients feel better about the medications they take every day by simplifying medication regimens, improving adherence, and driving positive outcomes. Mosaic is looking for caring, motivated, and creative iniduals to join our team for an innovative new career opportunity.

Job Overview

As a Patient Enrollment Representative, you are a great communicator who is energized, empathetic, and ready to serve at the frontline of helping seniors and their caregivers. In this role, you’ll interact by phone with prospective patients who are interested in learning more about Mosaic and how to enroll. You will be responsible for clearly communicating the value of our service to patients who may ask general questions, request specific information, or need assistance with issues.

This role requires strong communication and listening skills that demonstrate compassion and empathy. This is a chance to join a highly motivated team that makes a difference in the lives of people every day

Job Duties:

• Make an average of 120 outbound calls per day to prospective patients using call center technology to educate, inform, and answer questions about available services; enroll patients in the program and schedule an onboarding call with a pharmacy technician.
• Clearly and compellingly communicate on behalf of Mosaic Pharmacy Service using an approved script provided by the organization.
• Guide prospective members through the enrollment process, ensuring they understand the commitment and steps to becoming a Mosaic patient.
• Maintain a positive, professional, and enthusiastic tone on every call.
• Consistently meet departmental performance metrics (e.g., outbound calls, average appointments scheduled per day, schedule adherence, quality targets, etc.).
• Escalate patient complaints or concerns promptly to the appropriate supervisor.
• Appropriately track and record patient interactions/outcomes, and schedule enrollment appointments in Mosaic’s technology systems, ensuring accurate documentation.
• Accept and respond to inbound calls from prospective or current patients, addressing inquiries and completing calls according to procedure.
• Make follow-up calls as needed to reschedule patients, confirm appointments, and ensure completion of onboarding steps.
• Demonstrate a strong understanding of Mosaic’s offerings to maintain effective, informative conversations with patients.
• Show discretion and empathy when working with sensitive or confidential patient information.
• Apply excellent written, verbal, and interpersonal communication skills to deliver accurate information, manage challenging conversations, and uphold Mosaic’s standards of professionalism.
• Use multiple communication channels including sending digital messages to support patient onboarding and ensure timely completion of the enrollment process.
• Adhere to all required scripting, processes, and protocols.
• Collaborate with providers (doctors’ offices) to review the status of patient onboarding and support a smooth transition into Mosaic’s services.
• Always observe all patient confidentiality laws and organizational guidelines.

Benefits

• Annual accrual 160 hours of Paid Time Off
• 401(k) Plan with employer matching contribution
• Health, dental, vision insurance
• Health savings account (HSA)
• Life insurance
• Quarterly incentive program

We strongly encourage candidates from all backgrounds and every walk of life to apply. We are committed to creating an inclusive and erse workforce. Every person on our team brings their own unique perspective and it’s what makes our products better and our work more rewarding. We’re eager to support you so that you can do work you’re proud of

Requirements

Education

• High School Diploma, GED, or equivalent is required

Experience

• At least 1 year of contact center, patient-facing provider (doctor) office, or customer service experience is required
• Prior experience with CRM systems, data entry skills, enrollment communications, quickly learning online management software platforms while multi-tasking on calls strongly preferred

Additional Matters

• This is a full-time position.
• Employee will work remotely from home
• Days worked at are Monday through Friday; 40 hours worked per week with shifts between the hours of 9:00 am and 6:30 pm Eastern time and Saturday 10:00 am-2:00 pm. Schedule assigned upon hire.
• Bilingual/English+Spanish fluency is a plus.

Work from home requirements:

1. Qualified applicants must have reliable Internet service (with a minimum of 100 Mbps) and ethernet access at your home. Mosaic will provide equipment (keyboard, monitor, laptop computer, headset etc.). All applicants must provide their own workspace furniture and ensure a secure, quiet workspace free from personal distractions and interruptions. If you experience performance or technology issues, and are within 30 miles of Sterling, Virginia, you may be asked to come on site for further training and technology support.
2. Employee will be required to sign acknowledgement of these job requirements.

Salary Description

$18-$20/hr

Title: Senior Sales Engineer

Location

Americas; EMEA

Employment Type

Full time

Location Type

Remote

Department

GrowthSales

Compensation

• $214K • Offers Equity

RevenueCat Compensation Philosophy

Job Description:

RevenueCat removes the headaches of building and scaling in‑app subscriptions. Since graduating from YC’s S18 batch we’ve grown into the default monetization platform for mobile: we’re in >40% of newly shipped subscription apps, we process $10B+ in annual purchase volume, and we help everyone from a solo dev in Brazil to the OpenAI mobile team understand and grow their revenue.

We’re a remote‑first crew of 120+, spread across 25 countries, and guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance. If you want your work to touch hundreds of millions of end‑users (and help the developers behind them get paid), you’ll fit right in.

The Role

At most companies, Sales Engineers are the technical sidekicks to sellers. At RevenueCat, in many cases, Sales Engineers are the sellers - the first touch for most inbound conversations, the ones helping prospects understand whether RevenueCat is right for them, and the people guiding them from curiosity to implementation.

As a Senior Sales Engineer, you’ll combine deep RevenueCat product knowledge with a consultative mindset. You’ll understand app monetization models, subscription infrastructure, and the growth levers that drive success. You’ll build and demo real examples - like replicating a prospect’s paywall in our builder - while explaining how our SDKs, APIs, and integrations fit (or replace) what they already have. When larger, complex deals involve multiple stakeholders or extended commercial negotiations, you’ll partner with a Strategic Account Manager, but for most, you’ll own the full technical and commercial conversation.

If you love combining technical depth, customer empathy, and a bit of marketing insight to help developers and app teams ship faster and smarter, this role is for you.

What You Will Be Responsible For

Technical Discovery and Solutioning

You’ll lead discovery calls and demos that bridge technical and business needs, exploring how RevenueCat’s SDKs, APIs, and growth tools integrate with existing systems. You’ll diagnose current setups, identify opportunities to simplify or improve, and occasionally build light proof-of-concepts - such as replicating a prospect’s paywall - to make the vision concrete. The goal is to help prospects make an informed decision, not to push a contract.

Customer-Centric Guidance

You’ll manage inbound conversations from first touch through technical validation, ensuring prospects get fast, honest, and actionable advice. You’ll balance what’s possible with what’s right, steering prospects toward the best path - whether that means a quick implementation, a longer evaluation, or sometimes deciding RevenueCat isn’t the right fit yet.

Scaling Evaluation Enablement

You’ll collaborate with developer and growth advocates to turn recurring questions into scalable content: short videos, walkthroughs, and sample apps that help thousands of developers self-evaluate RevenueCat. Eventually, you’ll maintain demo environments and internal resources that make it easier for the broader Sales, Success, and Support teams to work confidently with prospects.

Collaboration and Feedback Loops

You’ll act as the bridge between customers and our internal teams - sharing product feedback, surfacing common technical hurdles, and helping shape new features. As we’re gearing up to launch more standalone product experiences, this part of the role is absolutely critical: We’ll need your input to make sure that we’re building things that prospects actually need. You’ll work with Product Marketing and Growth to produce solution guides and launch materials that reduce friction in evaluations and accelerate time to first value.

Impact and Continuous Improvement

You’ll track and analyze the evaluation funnel: how fast prospects reach a decision, what slows them down, and how your involvement moves the needle. Your success isn’t measured in contracts signed, but in time-to-value reduced and new customers confidently shipping RevenueCat in production.

What Success Looks Like

Within 1 Month

You’ve ramped up on RevenueCat SDKs, APIs, and common integration patterns. After shadowing discovery calls, you deliver your first solo demo and contribute a small improvement, such as a new sample paywall or internal guide.

Within 3 Months

You’re managing the technical side of inbound deals end-to-end. You’ve launched your first one-to-many enablement asset and built a repeatable outreach or follow-up workflow that’s driving engagement. You confidently join forces with a Strategic Account Manager to help some of the world’s biggest apps evaluate RevenueCat.

Within 6 Months

Evaluation cycles in your pipeline are consistently shorter. You have published or updated at least two sample apps or integration guides and co‑hosted our bi-weekly office hours livestream or a public webinar with Marketing. You thoroughly understand the RevenueCat platform.

After 12 Months

You are the go‑to technical resource for complex, high‑value prospects. Conversion from form fill to win has increased in the segments you have owned. You mentor new Sales Engineers and contribute to scaling our enablement library.

What You Will Need to Be Successful

• 5 or more years in a customer-facing technical role such as sales engineering, solutions architecture, or developer advocacy for a SaaS or developer-tool company

• Fluency with mobile stacks and comfort reading and writing Swift or Objective-C, Kotlin or Java, Flutter or Dart, or React Native with TypeScript

• Strong communication skills that connect APIs and SDKs to business impact for both developers and non-technical stakeholders

• Curiosity about how apps acquire, convert, and retain users and the ability to have an informed conversation about monetization

• Organizational habits that keep multiple deals, demos, and content projects on track in a remote, async environment

• A bias toward action: you’d rather ship a 70% solution today than a perfect one next quarter

Ideally, you also

• Have shipped or integrated an app with RevenueCat

• Have supported or closed enterprise SaaS deals and know how to navigate complex stakeholders

• Understand subscription commerce, in-app purchases, or payments

• Enjoy occasional whimsical side quests like creating a demo app that turns cat photos into subscription revenue

• Are comfortable with tools such as Linear, Notion, Slack, Salesforce, and Looker

Ready to apply?

Send us your resume, a short note on why you would thrive as a RevenueCat Sales Engineer, and any links to technical demos, talks, or code samples you are proud of. We look forward to seeing how you will help the next generation of app builders monetize and grow.

Title: Pre-Sales Senior Solution Architect - West

Location: US - Remote

Full time

job requisition id

R1483

There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems!

• Work as an IT expert and evangelist while supporting customers in their technical evaluation process by delivering high quality presentations and workshops.

• Analyse the customers' functional and technical requirements to design technical solutions.

• Work closely with the sales team in the creation of proposals that present compelling technical solutions that adjust to the customers' needs and requirements.

• Understand the customers' IT architecture to clarify the strategic fit of the OutSystems technology with their IT ecosystem.

• Work together with the OutSystems Solution delivery team in the delivery of successful Proofs of Concept (PoCs).

• Work with OutSystems partners to develop technical capabilities and competencies to sell and deliver OutSystems solutions and technology**.**

Desired Skills and Experience:

• Minimum of 8 years related experience with a software company

• BS/BA in computer science or similar

• Knowledge of web development or mobile app development, business modelling, database concepts and project management - preferably using Agile Development Methodologies

• Good oral, written and presentation skills, with ability to organize and present technical material in an easily understood manner.

• Deep insight on technical architectures, IT products and product positioning

• Strong business acumen is a plus.

• Availability to travel

Salary Determination: Our salary range is based on industry standards, company performance, and market conditions. We offer competitive compensation packages to attract and retain top talent.

• In determining salary ranges, we consider factors such as

• Market Research: Industry reports, salary surveys, and online salary databases

• Company Performance: Financial performance, revenue growth, and budget allocation

• Job Requirements: Skills, experience, and qualifications necessary for the role

• Geographic Location: Cost of living, market conditions, and industry standards in our region

• $135,000 - $170,000 Base Salary

More about OutSystems

OutSystems is a leading AI Development Platform built for the enterprise. Global organizations trust OutSystems to rapidly build mission-critical apps and agents, modernize legacy processes with agentic systems, and govern their entire AI portfolio across complex regulatory environments, all on one unified platform.

As the future becomes agentic, our customers need us now more than ever. While AI has opened the door to extraordinary possibilities, most large organizations find themselves stuck on one side of the "enterprise gap" because AI by itself doesn't solve their complex use cases and business challenges. OutSystems bridges the "enterprise gap" by combining the speed of generative AI with a deterministic, enterprise-grade framework. We provide the tools for teams of any size to deliver high-quality, reliable AI solutions that drive real business impact.

We are looking for passionate, talented, and motivated people to join us as we empower organizations to build, deploy, and scale the next generation of enterprise software. While we are leading the charge into the agentic era, our mission is broader: we are the platform enterprise leaders trust to evolve their entire business, accelerating innovation through secure, governed human-AI collaboration. 

OutSystems is a global company, with more than 900k developer community members, 1,700 employees, more than 600 partners, and thousands of active customers in over 75 countries and across 21 industries. Founded in 2001, OutSystems now has offices in the United States, United Kingdom, the Netherlands, Portugal, Germany, the UAE, Japan, Hong Kong, Malaysia, Australia, India, and Singapore, and  includes a thriving, worldwide community of remote employees.

Our customers are some of the world's most recognizable brands across erse industries— such as Toyota, Heineken, Bosch, KeyBank, and UCLA—who trust OutSystems to deliver ROI and transformational impact. 

Consistently recognized as a leader by top analyst firms Gartner, IDC and Forrester, OutSystems continues to shape the future of enterprise software development in the agentic era. We are proud to be named a leader in more than 100 categories on G2, including #1 in Customer Satisfaction in Enterprise Low Code Development, and most recently as a leader in AI Agent Building in the G2 Spring 2026 Reports. 

Working at OutSystems

Our culture is built on our core values of Trust, Customer Success, Innovation, and Alignment. We operate as one global OutSystems team, taking ownership to pursue our vision of being the AI platform enterprise leaders trust to build, secure, and evolve their most critical applications and systems.

What do we have to offer you?

• A company at the vanguard of the agentic revolution, where we don’t just react to AI innovation—we architect it. Joining OutSystems means stepping onto a high-growth rocket ship that combines the fearless agility of a startup with the sophisticated, global foundation of an enterprise powerhouse.

• Real growth opportunities. We don't just talk about development; we invest in it through structured programs designed to scale your expertise. Whether you are aiming for vertical progression, exploring lateral moves into new domains, or mastering specialized AI skills through our Professional Development Fund and Internal Mobility Program, we provide the resources to get you there.

• A global collective of world-class talent, where you’ll collaborate with enterprise software legends and sought-after thought leaders. At OutSystems, our industry experts aren't just visionaries—they are accessible, approachable mentors who are deeply invested in your growth as we architect the agentic future together.

OutSystems nurtures an inclusive culture where talented iniduals from all backgrounds are empowered to learn, experiment and make an impact. . We believe that driving our next phase of growth requires the radical creativity that only comes from erse perspectives. We are committed to building a team as global and erse as the organizations we serve, ensuring every inidual can perform to their full potential. As an equal opportunity employer, all qualified applicants receive equal consideration regardless of race, origin, religion, sex, sexual orientation, gender identity, disability, veteran status, or any other protected status.

Title: Community Marketing Campaign Management Associate

Location: Columbus, OH United States

JobID: 210727417

Category: Marketing Strategy

JobSchedule: Full time

Hybrid

Job Identification

Job Schedule

Job Description:

JobShift:

As an Associate in Community Marketing Campaign Management, you will create and manage initiatives that position Chase as a trusted leader in financial advice and education for consumer segments. Through Chase Money Skills, you will unify and expand financial health content, build brand equity, improve discoverability, and drive measurable customer engagement. You will optimize and enhance Chase Money Skills workshops, ensuring the financial education curriculum helps consumers advance in their financial journey. This role involves executing marketing programs across multiple channels, supporting our Community Managers, and working closely with the marketing strategy team. You will demonstrate strong project management skills, collaborate with various business partners, and thrive in a fast-paced, dynamic environment.

Job Responsibilities

• Manage the end-to-end creative development and execution of Chase Money Skills workshop, activities, and marketing materials.
• Continuously improve Chase Money Skills workshops, including curriculum materials, facilitator guides, marketing materials, delivery format optimization (in-person, virtual, hybrid), and quality assurance.
• Collaborate with marketing strategy partners to define scope, strengthen campaign strategy, oversee the development and delivery of programs that drive awareness, build loyalty, and connect with the community.
• Tailor financial education curriculum to key stages of the customer journey (e.g., foundational money management, credit building, savings and goal setting), ensuring relevance by segment and life stage.
• Integrate educational content across consumer and field touchpoints to deliver a consistent, seamless message and cohesive brand experience throughout the customer journey.
• Contribute to improving internal processes during creative development, ensuring proper approvals and controls are in place.
• Manage deliverable expectations and project timelines while working across multi-functional teams, including Brand, Operations, Controls, and Legal/Regulatory.

Required Qualifications, Capabilities and Skills:

• 5+ years experience in a marketing campaign execution role
• Ability to manage multiple initiatives simultaneously, working well under pressure with tight deadlines
• Proactive mindset when problem solving and creating new solutions
• Strong relationship-building skills and ability to earn respect and trust among internal and external partners
• Team player with a positive, can-do attitude; must be comfortable with continuously changing opportunities and priorities
• Creative and innovative mindset with a focus on constant improvement
• Excellent written and oral communication skills

Preferred Qualifications, Capabilities and Skills:

• Undergraduate degree in Marketing/Communications or related field
• Prior experience marketing financial products and services is a plus

About Us

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of inidual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the erse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on ersity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.

Professional Services Representative

Location: DDMI_Michigan

Job Description:

Full time

job requisition id

JR101213

Number of Positions:

1

Location:

DDMI_Michigan

Location Specifics:

Fully Remote

Job Summary:

At Delta Dental of Michigan, Ohio, and Indiana we work to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by investing in initiatives that build healthy, smart, vibrant communities. We are one of the largest dental plan administrators in the country, and are part of the Delta Dental Plans Association, which operates two of the largest dental networks in the nation.

At Delta Dental, we celebrate our All In culture. It’s a mindset, feeling and attitude we wrap around all that we do – from taking charge of our careers, to helping colleagues and lending a hand in the community.

Position Description:

To recruit participating dentists for various Delta Dental programs.

Primary Job Responsibilities:

• Recruits and retains dentists in Delta Dental networks and logs all points of contact in SalesForce.

• Visits participating and non-participating dentists to ensure understanding of the company’s programs and procedures in order to resolve claims processing problems.

• Obtains competitor information and requests and analyzes data/system reports to support recruitment efforts and determine recruitment needs.

• Represents the company by attending regional and national dental meetings/trade shows, student clinics at universities, and community functions to foster relationships with the dental community.

• Assists in the development of and conducts presentations such as dental office seminars to the regional dental communities and creates and conducts presentations for dental schools, community colleges, local dental society meetings, DDPA seminars, and board meetings.

• Keeps abreast of all company products to communicate changes and new product development to the dental communities, and helps promote new programs to increase the level of participation and to benefit existing participating dentists.

Perform other related assigned duties as necessary to complete the Primary Job Responsibilities as described above.

#LI-Remote

Minimum Requirements:

Position requires an associate's degree, technical, vocational, or business school with coursework in public relations, communications, dental assisting, or dental hygiene and two years' related work experience in customer service, sales, or recruiting as well as one year work experience in chair side assisting. Will accept any suitable combination of education, training, or experience.

Position requires advanced knowledge of claims adjudication, dental terminology, dental procedures and dental insurance products; advanced presentation skills; effective verbal and written communication skills; experience working with word processing and spreadsheet software, ability to resolve complex problems and use independent judgment.

The company will provide equal employment and advancement opportunity within the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance.

Title: Sales - Vacation Planner - Work From Home (Orlando Area)

locations

MVC Orlando Call Center

time type

Full time

job requisition id

JR89089

Job Description:

$15 per hour plus commissions! On-site training and then working from home. Must live in the Orlando, FL area! 

Are you looking for a place where meaningful moments are made together?  

At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly work environment with potential remote opportunities. As a Call Center Vacation Planner at MVW, you will assist in providing our customers and potential owners with experiences and events to make memorable vacation memories, where meaningful moments are made together. 

Where great benefits lead to a life fulfilled. 

• Competitive Pay 

• Medical/Dental/Vision/401K opportunities 

• Travel discounts 

• Credit Union Membership 

• Tuition Reimbursement 

• Professional Counseling & Family Support 

• Growth and Development Opportunities

*Benefit eligibility will vary by position 

As a Call Center Vacation Planner, a typical day will include: 

• Communicate via telephone calls (Outbound and potential inbound calls) with customers and potential owners to sell preview package sales/tours, including explaining the opportunities available and answering questions.  

• Verify that iniduals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for an MVW property. 

• Encourage guests or callers to purchase or schedule preview package sales/tours.  

• Explain details and requirements related to attending a sales presentation to potential owners.  

• Check the availability of accommodations and dates, including finding alternative dates or options if the first choice is not available.

Guest Experience and Company Standards 

• Interact with colleagues and guests professionally and promptly. 

• Contribute to team goals. 

• Maintain confidentiality of proprietary materials and information.   

• Always follow company policies and safety procedures.

To Become a Call Center Vacation Planner at MVW:  

• Available to work various shifts, holidays, and both weekend days. 

• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. 

• Must possess the ability to navigate multiple computer systems simultaneously, along with proficiency in reading, writing, and comprehension. 

• Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.  

• #callcenter#sales

• #imvwcc#LI-LC1

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a erse workforce and sustaining an inclusive culture.

Title: Sr. Field Marketing Representative

Locations:

Remote - Texas

Remote - Florida

time type

Full time

job requisition id

JR29859

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster®  and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ®  app daily.

This role is within Chamberlain Group's Latin America Field Marketing function. A successful incumbent is expected to (i) Grow the business within assigned accounts or territories in accordance with stated company plan; develop forecasts and territory potentials, and (ii) promote professional line products to installing dealers and distributors in a prescribed territory by developing and maintaining strong relationships with all customers in an assigned territory. Fully understand the marketplace of responsibility, including competition, new opportunities, threats to the business. Provide feedback from customers to our product teams through approriate channels. Requires 3+ years of relevant experience and a minimum of a Bachelor's Degree. Outside Sales covering Mexico.

 Job Responsibilities:

• Drive marketing and product promotion of assigned accounts or territories in accordance with stated company plan; develop forecasts and territory potentials

• Promote Professional Line product information to installing dealers and distributors in a prescribed territory by developing and maintaining strong relationships with all customers in an assigned territory

• Fully understand the dynamics of client businesses in order to be established as a trusted advisor to their business.

• Support retail channel in assigned area as appropriate

• Facilitate quote management and order fulfillment to effectively deliver product, pricing and sales information to customers and team using insights and data

• Provide customer support to effectively deliver product information to customers and team using insights and data

• Manage all partner relationships to strengthen overall solution capabilities and drive greater value to the customer

• Execute merchandising/advertising programs

• Conduct extensive training and product presentations to small and large groups

• Conduct customer training presentations around product and selling skillset

• Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams

• Protect CG’s reputation by keeping information confidential

• Maintain professional and technical knowledge by attending educational workshops, professional publications, establishing personal societies

• Contribute to the team effort by accomplishing related results and participating on projects as needed.

Job Requirements:

• Bachelor's Degree

• 3+ years of sales experience

• Strong public speaking skills

• Able to travel up to 75% - domestically and internationally; valid driver's license

#LI- Remote - Texas, Florida and California

#LI-MD1

The pay range for this position is $83,599.00 - $137,794.50; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.

Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome.

Title: Underwriting Tech Support Representative

Department: Underwriting

Job Description:

Location: Bloomington, Minnesota (Remote) | **Applicants must live in MN, IA, WI, SD, IN, KS or NE. Some travel to MN may be required for this job.**

About the Role:

What You’ll Do:

• Evaluate and process endorsement change requests, ensuring all updates to policies are accurate, complete, and aligned with established procedures.

• Enter and manage policy transactions in internal systems, including cancellations, reinstatements, and policy updates.

• Support underwriting teams by handling administrative tasks, running reports, and assisting with projects and assignments.

• Maintain organized and up-to-date electronic underwriting files, particularly for endorsements and policy changes.

• Communicate clearly with underwriters and internal teams, responding to emails and sharing important policy information.

• Assist with idend plans, retention calculations, and reporting for program or group accounts.

• Deliver consistent, high-quality service while meeting service-level expectations and team standards.

• Collaborate with team members, agents, and other stakeholders to meet inidual and team goals.

What We’ll Like About You:

• You have a 2-year degree or equivalent experience, along with at least 2 years of customer service in a professional setting.

• You bring strong attention to detail and accuracy, especially when working with data and policy information.

• You’re organized and able to manage multiple priorities and deadlines without missing a beat.

• You have solid communication skills and feel comfortable working with cross-functional teams.

• You’re comfortable with numbers and have good math and analytical skills.

• You’re proactive, eager to learn, and interested in building knowledge in insurance underwriting and finance.

• You can work both independently and collaboratively, contributing positively to a team environment.

• You’re proficient in Microsoft Office tools like Excel and Word, and confident navigating systems and processes.

Why You’ll Love Working Here

We want your work life to feel balanced, rewarding, and supported. Here are just a few of the benefits SFM offers:

• Comprehensive medical, dental, and vision coverage (plus HSA/FSA options).

• Significant Cash Benefit if You Opt Out of Our Health Plan

• Flexible hybrid work environment.

• 401(k) with both Traditional and Roth options + company match.

• Contributions toward student loan repayment.

• Generous PTO, 9 paid holidays, and paid parental leave.

• Monthly home internet allowance.

• Free life insurance, short-term & long-term disability coverage.

• Incentive bonus opportunities.

• Adoption financial assistance.

• Pet insurance.

• Annual company-wide volunteer day.

• Discounts on gyms, fitness apps, and wellness programs.

Who We Are

SFM is the leading workers’ compensation insurer in Minnesota, with a growing presence across the Midwest. We’re proud to be recognized as a Top Workplace (#8 midsize employer in MN) thanks to our supportive culture, commitment to our employees, and focus on doing what’s right. Learn more by clicking here.

The base pay posted is just one component of SFM’s total compensation package. The salary range listed represents the full compensation range for this position. Job title and starting pay will be based on the selected candidate’s relevant knowledge, skills, abilities and/or experience, and education, if applicable as well as internal equity with other employees in the same job classification.#SFM

 Work Environment and Physical Demands

Work takes place in a remote semi paperless environment within a home office setting or in-office setting, using standard office equipment such as computers, phones, and photocopiers, which requires being stationary for extended periods of time. While performing the duties of this job, the employee is regularly required to talk or hear, and maintain concentration and focus. The employee frequently is required to stand; walk; use hands and fingers, handle or feel; and reach with hands and arms and work with close vision. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Work is performed indoors with little to no exposure to extreme outdoor weather conditions.  Regular attendance is required. 

SFM Mutual Insurance Company and each of its parent companies, subsidiaries and/or affiliated companies are Equal Opportunity/Affirmative Action Employers. SFM provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, status with regard to public assistance, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Title: Manager, Expert Services

Location: US - Remote

Job Description:

Full time

job requisition id

R1484

There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems!

Agentic AI is reshaping how enterprises build software — and our Expert Services team is at the forefront of delivering these solutions. We’re looking for a Manager to lead a high-performing group of Technical Leads and Software Developers, combining people leadership with hands-on technical delivery to help customers bring Agentic AI and next-generation applications to life on the OutSystems platform. You’ll own your team’s growth through hands-on performance management and career development, serve as a trusted technical advisor to enterprise customers, and personally contribute as a Technical Lead on customer deliveries. If you thrive at the intersection of technology leadership and customer impact, this role is for you.

Key Responsibilities

• Lead, mentor, and develop a team of Technical Leads and Software Developers — driving performance, professional growth, and a culture of technical excellence.

• Own performance management for your team, including goal setting, performance reviews, career development planning, and contributing to hiring decisions.

• Serve as the senior technical contributor on customer projects: hands-on in design, development, and code reviews, and accountable for the overall technical quality of the solution, including Agentic AI solutions.

• Define and own the technical vision and solution architecture for customer deliveries — designing innovative, enterprise-scalable solutions that leverage OutSystems, Agentic AI, and complementary technologies to solve complex business challenges.

• Act as a trusted advisor to enterprise customers — managing executive-level relationships, navigating ambiguity, and communicating complex technical concepts to both technical and non-technical audiences.

• Collaborate closely with Engagement Managers, Solution Delivery Managers, and customer stakeholders to translate business requirements into actionable delivery plans, resolving impediments and dependencies along the way.

• Contribute to the growth of the Professional Services practice through technical thought leadership — documentation, reusable components, playbooks, blog posts, and speaking engagements.

Manager, Expert Services: $149,600 - $182,160 Base Salary

Salary Determination: Our salary range is based on industry standards, company performance, and market conditions. We offer competitive compensation packages to attract and retain top talent.

In determining salary ranges, we consider factors such as:

Market Research: Industry reports, salary surveys, and online salary databases

Qualifications & Requirements 

• BS/BA in Computer Science or a related field.

• 10+ years of software development experience.

• 5+ years in a leadership or management role overseeing a team of technical professionals, including experience with performance management and career development.

• Strong experience in web or mobile application development, solution design, and architecture patterns, with proficiency in .NET, SQL, RESTful APIs, and JavaScript — preferably using Agile methodologies.

• Excellent leadership, communication, and interpersonal skills with a demonstrated ability to motivate and develop a team.

• Strong consulting and customer-facing skills, with the ability to build trusted relationships with enterprise stakeholders and translate business needs into technical direction.

• Proven ability to manage technical delivery across multiple teams, time zones, and concurrent engagements.

• Strategic thinker who can leverage technology to advance customer business objectives.

• Willingness to travel as needed to support customer engagements.

• OutSystems development experience and certifications are a strong plus.

• Experience in designing, building, and deploying custom AI solutions to production is a strong plus.

More about OutSystems

OutSystems is a leading AI Development Platform built for the enterprise. Global organizations trust OutSystems to rapidly build mission-critical apps and agents, modernize legacy processes with agentic systems, and govern their entire AI portfolio across complex regulatory environments, all on one unified platform.

As the future becomes agentic, our customers need us now more than ever. While AI has opened the door to extraordinary possibilities, most large organizations find themselves stuck on one side of the "enterprise gap" because AI by itself doesn't solve their complex use cases and business challenges. OutSystems bridges the "enterprise gap" by combining the speed of generative AI with a deterministic, enterprise-grade framework. We provide the tools for teams of any size to deliver high-quality, reliable AI solutions that drive real business impact.

We are looking for passionate, talented, and motivated people to join us as we empower organizations to build, deploy, and scale the next generation of enterprise software. While we are leading the charge into the agentic era, our mission is broader: we are the platform enterprise leaders trust to evolve their entire business, accelerating innovation through secure, governed human-AI collaboration. 

OutSystems is a global company, with more than 900k developer community members, 1,700 employees, more than 600 partners, and thousands of active customers in over 75 countries and across 21 industries. Founded in 2001, OutSystems now has offices in the United States, United Kingdom, the Netherlands, Portugal, Germany, the UAE, Japan, Hong Kong, Malaysia, Australia, India, and Singapore, and  includes a thriving, worldwide community of remote employees.

Our customers are some of the world's most recognizable brands across erse industries— such as Toyota, Heineken, Bosch, KeyBank, and UCLA—who trust OutSystems to deliver ROI and transformational impact. 

Consistently recognized as a leader by top analyst firms Gartner, IDC and Forrester, OutSystems continues to shape the future of enterprise software development in the agentic era. We are proud to be named a leader in more than 100 categories on G2, including #1 in Customer Satisfaction in Enterprise Low Code Development, and most recently as a leader in AI Agent Building in the G2 Spring 2026 Reports. 

Working at OutSystems

Our culture is built on our core values of Trust, Customer Success, Innovation, and Alignment. We operate as one global OutSystems team, taking ownership to pursue our vision of being the AI platform enterprise leaders trust to build, secure, and evolve their most critical applications and systems.

What do we have to offer you?

• A company at the vanguard of the agentic revolution, where we don’t just react to AI innovation—we architect it. Joining OutSystems means stepping onto a high-growth rocket ship that combines the fearless agility of a startup with the sophisticated, global foundation of an enterprise powerhouse.

• Real growth opportunities. We don't just talk about development; we invest in it through structured programs designed to scale your expertise. Whether you are aiming for vertical progression, exploring lateral moves into new domains, or mastering specialized AI skills through our Professional Development Fund and Internal Mobility Program, we provide the resources to get you there.

• A global collective of world-class talent, where you’ll collaborate with enterprise software legends and sought-after thought leaders. At OutSystems, our industry experts aren't just visionaries—they are accessible, approachable mentors who are deeply invested in your growth as we architect the agentic future together.

OutSystems nurtures an inclusive culture where talented iniduals from all backgrounds are empowered to learn, experiment and make an impact. . We believe that driving our next phase of growth requires the radical creativity that only comes from erse perspectives. We are committed to building a team as global and erse as the organizations we serve, ensuring every inidual can perform to their full potential. As an equal opportunity employer, all qualified applicants receive equal consideration regardless of race, origin, religion, sex, sexual orientation, gender identity, disability, veteran status, or any other protected status.

Title: Forensic Structural Engineer, Cleveland III

Department: Engineering

Job Description:

At Haag, a Salas O’Brien company, we’ve been a trusted leader in forensic engineering and consulting since 1924, helping clients solve complex, high-stakes problems when it matters most. We’re known for technical excellence, integrity, and clear, defensible conclusions. We’re equally committed to building a career environment where talented engineers can do their best work, grow their expertise, and make a real impact.

In June2024, Haag merged with Salas O’Brien, expanding what’s possible for our team. Haag remains focused on forensic engineering, and we now offer the added strength of a broader, employee-owned organization. This brings deeper technical resources, expanded collaboration, and more opportunities to build your career across a wide range of disciplines and industries.

Founded in 1975, Salas O’Brien is an employee-owned engineering and professional services firm focused on achieving impact for our clients, our team, and the world. We are engineered for impact, and we bring that same commitment to our people as we do to our projects. We live our values every day: Inspire, Achieve, and Connect, as shared owners of our success with a focus on a sustainable future.

We work across a variety of industries providing integrated engineering and consulting services. Our specialized experience includes design for energy, manufacturing and industrial process, data centers, healthcare, science and technology, high-rise buildings, education, and other building types as well as structural and building sciences, infrastructure asset management, advanced robotics, and more. Our technical expertise is paired with an exceptional team of business development, human resources, finance and accounting, information technology, and marketing professionals, all of whom play a key role in bringing our commitments to deliver outstanding client outcomes and build long-term careers.

Job Summary: We’re seeking an experienced Forensic Structural Engineer in the Cleveland, OH area. In this remote/home office role, you will investigate and evaluate the cause and extent of structural damage resulting from storms, natural disasters, fires/explosions, construction/design defects, accidents, foundation movement, and more.

Key Responsibilities:

• Forensic Investigations: Conduct site inspections to determine the cause, origin, and extent of structural damage; evaluate failure modes and contributing factors.
• Analysis & Reporting: Develop clear, well-supported conclusions and produce high-quality technical reports, documentation, and deliverables.
• Client Communication: Provide timely, professional updates to clients, contractors, and internal stakeholders; proactively close communication gaps and manage expectations.
• Collaboration & Independence: Work independently from a home office while leveraging internal experts and resources; build long-term relationships with colleagues, clients, and partners.
• Project Ownership: Drive issues to resolution with internal and external stakeholders, ensuring deliverables meet or exceed customer expectations and applicable standards.
• Continuous Improvement: Contribute ideas that strengthen processes, tools, and customer outcomes; help others navigate change and adopt improvements.

Qualifications and Experience

Experience:

• 2+ years of forensic engineering experience required; 5–10 years preferred.
• Must be able to work independently and with a cross-functional team of experts.
• Strong technical writing skills are required; the ability to write effective reports is critical. Strong verbal communication skills are necessary; you should be an effective communicator in face-to-face interactions.
• The ability to provide the utmost in customer service to our clients is a must.
• Technical proficiency with computers, phones, cameras, etc.
• Expert Witness experience is preferred.
• You must be legally authorized to work in the U.S. without sponsorship or any restrictions.

Licensure:

• Professional Engineer (P.E.) license in Ohio is required, or eligible by reciprocity.

Physical & Travel Requirements:

• Ability to perform fieldwork, including confined spaces and roof inspections.
• Must be able to carry ladders and operate required equipment.
• Willingness to travel locally, regionally, and nationally by vehicle or plane as needed.
• Some overnight travel will be required. However, most investigations can be done without overnight travel.

 Education:

• Bachelor of Science degree in Civil or Structural Engineering or a closely related degree from an ABET-accredited university required.
• Master of Science Degree in Civil or Structural Engineering preferred.

Location:

• Remote (home office) – Cleveland, OH area

Compensation & Benefits:

• Base salary range: $125,000 – $185,000 per year.
• In addition to the base salary, the compensation plan includes additional, nondiscretionary compensation based on billable productivity above a minimum threshold. Employees may elect at any time to transition to a model based primarily on a higher percentage of their billable rate applied to all billable hours worked. In practice, most employees choose to transition between approximately one and three years, once their billable hours support consistently higher earnings under this model.

This role is also eligible for a comprehensive U.S. based benefits package, including:

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and company holidays
• Wellness programs and employee assistance resources
• Professional development support

For more information, visit our full benefits overview here.

Equal Opportunity Employment Statement

Salas O’Brien provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state/provincial, or local laws. Salas O’Brien will accommodate the disability-related needs of applicants as required by law.

Third-Party Agency Notice

Qualifications

Education

Required

Bachelors or better in Civil Engineering or related field.

Preferred

Masters or better in Structural Engineering.

Experience

Required

2 years:

2 years of forensic experience required

Licenses & Certifications

Required

Professional Engineer

Title: Lead Collections Specialist (remote possible)

Location:

USA, South Carolina, Fort Mill

North Carolina Home - G3

Georgia Home - G3

Texas Home - G3

Florida Home - G3

South Carolina Home - G3

time type

Full time

job requisition id

R054345

Who We Are

ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, ersity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.

What We Do

The Collections Team Lead supports the daily operations of the Collections team by providing collection support, handling escalated or complex customer situations, and guiding team performance. In addition to performing core collection activities on escalated loans, this role provides hands-on leadership through mentoring, training, quality, and workflow coordination.

Serving as a subject matter expert, the Collections Team Lead assists the supervisor with performance metrics, operational reporting, process improvements, and ensuring compliance with investor, regulatory, and company standards. The Team Lead functions as a key resource for team members and contributes to a high performing, customer focused collections environment.

WHAT YOU'LL DO

• Lead daily team operations by monitoring queue activity and prioritizing workload to meet departmental service levels and performance goals.
• Perform inbound and outbound collection calls across all stages of delinquency, modeling best practices in negotiation, customer service, and compliance.
• Handle escalated or complex customer situations, including delinquency resolutions, disputes, bankruptcy-related inquiries, and sensitive account issues.
• Gather, analyze, and report collections data, preparing regular updates for the Collections Supervisor and management team.
• Assist in monitoring team performance metrics, identifying trends or gaps, and recommending strategies for improvement.
• Provide training, coaching, mentoring, and side‑by‑side support to new and existing specialists, including refreshers on procedures, systems, and compliance requirements.
• Review and maintain detailed account documentation, ensuring accuracy, completeness, and adherence to investor and regulatory requirements.
• Support the supervisor during absences, assisting with workflow coordination, questions, and issue resolution.
• Perform special projects, audits, or analyses as required.

WHAT YOU'LL BRING

Required Education, Experience, Certification/Licensure

• High School diploma or equivalent

• Typically requires 5+ years of mortgage servicing and collections experience.

• Demonstrated experience in coaching, mentoring, or leading others in a collaborative environment.

Knowledge, Skills, and Abilities (KSAs)

• Strong understanding of collections procedures, best practices, and regulatory requirements, including state and federal Fair Debt Collection laws.
• Working knowledge of the U.S. Bankruptcy Code and related bankruptcy procedures and regulations.
• Proven ability to negotiate payment arrangements, manage conflict, and navigate complex or sensitive customer interactions with professionalism.
• Demonstrated leadership, coaching, and mentoring skills with the ability to guide others toward improved performance.
• Strong verbal and written communication skills with effective active listening and problem‑solving abilities.
• Ability to analyze and interpret moderate to complex account issues and make sound, informed decisions.
• Excellent time management and organizational skills, with the ability to handle multiple priorities in a fast‑paced environment.
• Strong attention to detail and ability to maintain accurate, compliant documentation.
• Ability to work collaboratively and communicate effectively with iniduals at all levels of the organization.
• Ability to assist in driving team workload, supporting training efforts, and contributing to continuous improvement initiatives.

Working hours are 10:00am-7:00pm or 11:00am-8:00pm EST, Monday-Friday.

Pay Range: $26.88 - $35.82 Hourly, Remote

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

What We Offer

By choice, we don’t simply accept iniduality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates ersity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Title: Client Representatives Team Leader

Location: Malvern, PA

Charlotte, NC

Dallas/Ft. Worth, TX

Scottsdale, AZ

Job Description:

Lead with Purpose. Empower with Impact. Join Us as a Team Leader.

Are you ready to lead a high-performing team and shape the future of client experience? We’re hiring Team Leaders for two dynamic areas—each offering a unique opportunity to make a meaningful difference:

Role 1: SD Plus M1 Team Leader

Role 2: Client Service Excellence Center (CSEC) Team Leader

What makes leading in CSEC Different?

• CSEC Crew are fully remote
• The CSEC role is one level – CSEC Crew are not eligible for promotional opportunities  
  • Development of these crew is centered around subject matter expertise and customer service excellence
• Opportunities to shape what the future of CSEC looks like

What Makes These Roles Stand Out?

Crew & Client Centricity

Thrive in Ambiguity

Critical Thinking & Strategy

Relationship Management & Communication

Collaboration Across the Enterprise

Business Impact & Exposure

Business & Technical Acumen

Responsibilities:

1. Hires, evaluates, and supervises crew. Provides guidance and training as necessary to develop crew. Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures.

2. Provides guidance to crew on handling more complex issues. Generates reports and may prepare and deliver presentations to management.  May serve as the initial point of contact for clients or may handle escalated issues via third-party providers.

3. Ensures team service levels are met. Monitors team's communications with clients and provides immediate, specific, and actionable feedback.

4. Coaches crew on navigation of client scenarios to strengthen client relationships and identify outside, includable assets. May collaborate with other internal partners and teams in support of the client relationship to resolve issues.

5. Develops and maintains proficient knowledge of Vanguard funds, products, and services. Understands the overall Financial Services industry and related legal, tax, and regulatory issues to guide clients. Analyzes department and industry changes and their impact on client service operations.

6. May include day-to-day oversight of third-party providers.

7. Participates in special projects and performs other duties as assigned.

Qualifications:

• Minimum of three years related work experience in the Financial Services industry. Two years experience in client services preferred. Supervisory experience preferred.
• Undergraduate degree or equivalent combination of training and experience required.
• This job requires a regulatory license and/or registration (e.g. FINRA, state, SFC). These will be determined by Compliance based on role-specific duties. SIE, Series 7, Series 63

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as iniduals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Title: Full-Service Reviewer (QA Specialist)

Location: - US

Job Description:

Benefits:

• Medical, Dental & Vision Benefits Offered
• 401(k) matching
• Opportunity for advancement
• Training & development

Join Our National Team as a Full-Service Reviewer! 

Are you looking to leverage your expertise to grow a role that offers varied and challenging work? Our company, a leading parent organization that owns and operates 340+ franchise locations across North America, seeks a Full-Service Reviewer. 

In this role, you will serve as a member of the Claims Force Team (formerly known as Quality Assurance). The primary responsibility of the Full-Service Reviewer is to complete estimate and documentation reviews on direct program assignments for Service Level Compliance to carrier partner guidelines, estimating platform best practices, and based on industry standards, with work standards focused on accuracy, speed, and customer service. This position leverages previous industry experience to deliver exceptional results. This position will assist in supporting the department and network during a catastrophic event. 

Position: Full-Service Reviewer

Essential Duties/Responsibilities

• Complete accurate, timely estimate and documentation reviews through our main technology platforms: XactAnalysis & Xactimate, Claims Connect & Mobile Claims, Validate, CMS, Mitigate, and other estimating/claim management platforms and software.
  • Accuracy of work is measured by estimate reinspections
  • Timeliness of work is measured by automated reporting between documented events
• This position focuses on estimate, documentation, and commentary reviews for specific job types that include but are not limited to water, mold, fire, tarping, board-up, biohazard, abatement, other emergency services, contents, reconstruction, and large losses of all job types.
  • These reviews include utilization of knowledge of industry standards, carrier guidelines, and estimating best practices to ensure adherence to carrier service level agreements
  • This position elevates the inidual based on skill and expertise, to allow full flexibility to review multiple/all of the job types referenced; serving as a flex reviewer to support the daily demands of estimate uploads.
• Communicate directly with franchisees and insurance carriers to ensure that these requirements are being met.
  • Communication expectations include inbound and outbound phone calls, validation, CMS, claim management system notes, email, MS Teams, and other potential software/communication applications

   
• Coach franchises on opportunities to improve their estimating and documentation performance 
• Identify and communicate trends to Team Managers, Account Managers, Regional Business Coaches, and other organizational stakeholders.
• Provide assistance to franchises on estimating requirements and claim expectations, based on carrier guidelines, and support technical claim inquiries across the estimating/claim management platforms. 
• Provide support to the Team Manager and other leaders in the onboarding process of new team members and those in new positions, acting as a key support role in organizational and departmental success.
• The support provided to the franchise network and carrier partners provides an opportunity for Paul Davis to obtain more jobs through improved scorecard performance.
• Other duties as assigned.

 Competency – Knowledge, Skills, and Abilities: 

• Proficient use of a laptop and operating accessories
• Proficient use of Microsoft Office applications (Outlook, Teams, OneDrive, SharePoint, Forms, PowerPoint, Word, Excel)
• Subject matter expert-level knowledge and performance excellence within the insurance industry, including but not limited to mitigation, contents, and reconstruction concepts, operational practices, and verbiage 
• Ability to move through reviews of varying job types, estimate severity, and complexity
• Assertive, professional communication skills - adaptive communication based on the context of the information being conveyed, both verbal and written
• Proficient use of technology applications, including the creation of new documents
• Ability to independently problem solve, resolve conflicts, and manage priorities 
• Ability to learn and implement new processes related to our industry and the specific duties and responsibilities required to be successful in this role
• Ability to review estimates, documentation, and commentary promptly, with a focus on estimating accuracy
• Ability to complete multiple reviews within a given time frame 
• Knowledge of estimating platforms; Verisk, CoreLogic, Symbility, and other estimating software
• Knowledge of estimating principles for the insurance industry 
• Ability to learn and operate our primary operating systems 
• Ability to successfully pass required industry and company certifications on first attempt
• Ability to answer and communicate with PDRI, independent franchises, and PDO offices via phone and email 
• Ability to work with office equipment (fax, scanner, printer, phone system, computers) 
• Ability to work in our main operating systems 
• Ability to work independently 
• Ability to pass and maintain a satisfactory background check
• Ability to maintain a level of confidentiality 
• Ability to follow our Paul Davis Values, Vision, Mission, and 10 Serving Basics

Required Education and Experience 

• High school diploma or GED
• Bachelor’s degree or equivalent experience in insurance claims or related field 
• One plus years of experience with industry estimating/estimate review.
• Two plus years of experience with contracting and/or fieldwork for a given trade

 Preferred Education and Experience

• Experience serving in a customer service role.
• One plus years of experience with industry estimating/estimate review.
• 5 plus years’ experience in the restoration industry regarding water mitigation/mold remediation, abatement, contents, fire structure cleaning, and reconstruction.

Physical Requirement

• Must be able to stay in a stationary position up to 100% of the time 
• The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
• Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer.
• Must be able to observe and perceive information on a computer and documents 
• Must be able to communicate and converse with customers over the phone 
• Occasionally will lift up to 10lbs
• Ability to safely operate a company vehicle

Work Environment  

The employee will be working remotely in their home office and will be exposed to normal conditions of air conditioning and heat. Most work will be conducted over email, video conferencing, and telephone. Employee must have access to a stable internet connection when working out of the office.  Employee must use the provided VPN technology to securely connect remotely. The successful person must be productive with minimal supervision.e. 

Travel   

This position may require up to 10% travel.  This position may require travel to franchise locations, trainings, and team meetings.   

Reasonable Accommodation for Disability   

Any applicant or employee who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.

The ADA defines “reasonable accommodation” as a change or adjustment to a job or work environment that allows a qualified inidual with a disability to satisfactorily perform the essential functions of a particular job and does not cause an undue hardship for the employer.

Disclaimer   

The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Flexible work from home options available.

Compensation: $57,500.00 - $65,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision:

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values:

Deliver What You Promise

Respect The Inidual

Have Pride In What You Do

Practice Continuous Improvement

Title: Operations Specialist ll

Location: Remote - United States

Job Description:

Company Description

Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. With a belief that consumers can have it all, we are an uncompromising energy company that makes coming clean a no brainer. Our award-winning technology platform empowers homeowners, businesses, and entrepreneurs to adopt renewable energy through simple, scalable, and innovative solutions. Operating at the intersection of B2B and D2C, we offer software, financial products, and services that drive real environmental impact—without compromising value. We deliver end-to-end solutions for whole home electrification that put clean energy within reach for all. 

Our employees are our most valuable resource. We foster a promote-from-within culture that prioritizes talent development, career growth, and purpose-driven work. Palmetto offers a comprehensive benefits package—including unlimited PTO, medical, dental, and vision coverage, paid parental leave, retirement plans, and more—so you can have it all both personally and professionally. Palmetto prioritizes people, planet, and profit—backed by a culture that values collaboration, impact, and balance. Join us in building a brighter, cleaner world.

Department Description

Palmetto Home is a branch of Palmetto focused on the democratization of the renewable energy and HVAC industries. We provide homeowners with financial products to benefit from solar power, energy storage systems, and home efficiency through advanced heating and cooling technologies. We empower solar and HVAC sales professionals and installation companies with access to our proprietary platform, financing, customer management system, and milestone quality control system. Our #1 focus is a phenomenal experience for our customers and partners, evidenced in our growing financial product adoption.

Location

This is a remote-based position, with preference of PST time zone.

Working Hours

Monday - Friday: 12PM - 9 PM EST (9AM - 6 PM PST).

Reporting

This position will report to the Team Lead, Platform Operations.

Summary of Role 

The Platform Operations II role is critical to the success of the LightReach Platform, managing the underwriting and technical document processing surrounding Palmetto’s financial products, as well as providing installer support  to ensure smooth intake surrounding all financial product transactions. Additionally, the role is responsible for frontline knowledge base management, communications management, and compliance monitoring. The role is at the forefront of installer support and ecosystem management.

Strategic & Tactical

• Support EPC partner requests via intercom mechanisms, removing friction and blockers to any transactions. 
• Be the primary driver of Capital Markets Operations  infrastructure, including knowledge base resources, internal & external communications, support systems, best practices, etc. 
• Manage all queues & action areas within the financial portal to ensure smooth transactions. 
• Provide consultative service to transaction partners. 
• Coordinate with internal colleagues to smooth out any friction points or blockers relating to milestones. 
• Provide coaching and training transaction partners & sales reps. 
• Maintain datasets on frontline support activity to drive improvement in the quality of the product.
• Surface platform improvements to attack common problems observed. Assist in the continuous evaluation and improvement of internal processes and help build systems that meet current and future company service expansions.

Qualifications

• Minimum 2+ years of experience in a customer, tech, or sales support role
• Knowledge of solar, HVAC, or geothermal industries preferred 
• Spanish speaker is a plus
• You’ve got a passion for servant leadership, willing to support frontline sales reps and team members to successfully transact on the Palmetto financial product platform. 
• You maintain a high level of emotional intelligence, able to navigate through stressful situations in a tactful manner. 
• You work well in a fast paced, computer-oriented environment, and are an excellent conversational writer
• You are proficient in web-browser hotkeys/shortcuts, and have a high typing speed of at least 40 words per minute.

Employment is contingent upon the successful completion of a background check. 

Equal Employment Opportunity

Palmetto embraces ersity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an inidual with a disability, or any other status protected under federal, state, or local law.

Title: IT Sourcing Agent (Hybrid Schedule)

Location: Westwood, MA

Manchester, NH

Berlin, CT

Job Description:

Eversource will not offer immigration-related sponsorship for this position.  Applicants who require immigration sponsorship—either now or in the future—should not apply.  This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, O-1, etc.).

Eversource supports work-life balance by offering hybrid schedules for certain roles. Eligibility is based on job responsibilities, operational needs, nature of work and team dynamics. Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. These guidelines apply to roles approved for remote work and are subject to change, based on managerial discretion and work performance. All applicants must be able to work up to five days in the office if needed (for example: emergencies, training, or other business needs) or should the policy change.

Role and Scope of Position:

Essential Functions: 

Tactical

• Efficiently conducts Request for Proposals (RFPs), negotiates, and executes contracts independently, and supports internal business partners on assigned procurement activities.
• Leads the sourcing, negotiation, and contracting process for medium value contracts/commodities.
• Has a working understanding of contracting practices and General Terms and Conditions (GTC).
• Gathers and interprets market data to gain understanding of spend and facilitate data analytics to support spend portfolio.
• Strategically plans and implements a defined sourcing and contracting structure.
• Proven experience within cost savings, sustainability, and various spend concepts and priorities.
• Serves as a subject matter expert in managing moderately complex situations and/or larger sets of data.
• Develops sources of supply, establish procurement schedules, and assists in supplier pre-qualification activities.
• Produces and analyzes Supplier Relationship Management (SRM) scorecards.
• Establishes and monitors contract and supplier performance including Key Performance Indicators (KPIs) for medium complexity categories; and reviews with business groups and uses the data to improve future performance and strategy development.
• Updates, processes, and approves procurement records in a timely manner as directed.
• Coordinates with end users and suppliers to provide visibility and communicate updates.
• Supports coworkers and provides timely responses and guidance as it relates to the processing of their contracts/commodities. Ensures tactical support tasks are completed in a timely manner and with accuracy.

Strategic

• Communication - Identifies and outlines medium complexity issues. Able to engage small teams to present simple proposals and gain buy-in.
• Knowledge/Experience - Utilizes tools and resources available, has moderate understanding of systems and processes, and demonstrates proficiency in Microsoft Office 365 products. Uses this knowledge and experience to effectively facilitate the sourcing & contracting processes.

Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge/Skill: 

• Requires basic knowledge of procurement / sourcing, supply market trends and supplier economics.
• Full understanding of purchasing and inventory systems.
• Basic understanding of contract language terms and conditions as well as experience drafting contract agreements.
• Must be able to analyze contracts, terms and conditions, and ramifications of contractual verbiage as it relates to the product, service, and supplier in question.
• Solid understanding of business / financial principles.
• Must possess the skills to interpret and analyze data to present and interpret outcomes.
• Must be able to explain data to all end users and to identify sourcing opportunities from data.
• Strong problem solving, decision making, and influencing skills.
• Strong negotiation skills.
• Excellent communication, presentation, and interpersonal skills.
• Project management skills, including the ability to prioritize against time sensitive deadlines.
• Proficient skill level with MS Office (Word, Excel, PowerPoint).

Education:     

• Bachelor’s Degree or equivalent related experience

Experience:   

• Minimum of three (3) years related experience
• Demonstrated experience with strategic sourcing responsibilities for various commodities, both products and services, in operational procurement and sourcing

Licenses & Certifications:  

• Certified Purchasing Manager (C.P.M.), Six Sigma, Lean, Process or Project Management certifications desirable

Working Conditions:

• Must be available to work emergency restoration assignment as required.
• Must be available to travel between MA/CT/NH as necessary.
• Work is performed primarily in an office environment which requires standing, sitting, walking, climbing stairs, writing, typing and communicating. Up to 25% travel.
• Repetitive movement of hands and fingers through typing and writing.  Reaching with hands and arms.  Occasional standing, walking, stooping or bending.

Mental Aspects:

• Work includes analyzing, planning, organizing, evaluating and documenting.  This role works in an environment that often requires the performance of multiple simultaneous activities, where deadlines need to be met and work is performed under pressure while involving significant business commitments and results.

Competencies:

Build trusting relationships

Manage and develop people

Foster teamwork and cross-functional collaboration

Lead change

Communicate strategic vision

Create an engaged workforce

Focus on the customer