Billing Supervisor

Location: Remote USA

Full time

Job Description:

Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

• Striving for Excellence: Execute at a high level by demonstrating our "Best in KLAS" Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

CAREER OPPORTUNITY OFFERING:

• Bonus Incentives
• Paid Certifications
• Tuition Reimbursement
• Comprehensive Benefits
• Career Advancement
• This position pays between $52,100.00 - $65,125.00/based on experience

The Supervisor of Billing oversees all Ensemble Health Partners Billing associates and is responsible for the performance and effectiveness of the department. The Supervisor will be responsible for monitoring associates time and attendance, productivity, QA reviews, daily assigned workflows along with ensuring associate education is provided, compete annual associate evaluations. They will ensure department objectives are met to facilitate compliant billing, improve revenue, accelerate cash, and reduce denials. Additionally, they will be responsible for monitoring all associates who support all paper biller and electronic biller functions to ensure accuracy of claims submissions. The Supervisor will work with multiple disciplinaries including but not limited to Patient Access, Coding, Follow Up, Denials and any additional Revenue Management departments needed to aid in effort to ensure timely account review related to unbilled workflow. They will empower staff to develop methods of process improvement, including planning, and setting priorities.

Essential Job Functions:

• Reports on Key Performance Indicators for the department and will be held to the standards identified as benchmarks for each client
• Manage the daily workflow of the department, monitor progress to identify trending issues and develop training or processes to address these issues
• Hold huddles to efficiently cover new or evolving training focuses to encourage and develop team members
• Overseeing progress on the floor and monitoring the worked accounts for quality assurance
• Manage assigned associate's time management and approval of timecards for payroll processing.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Job Experience:

1 to 3 Years

Preferred Knowledge, Skills and Abilities:

• Excel knowledge is preferred
• Experience with Revenue Cycle Management and Billing is preferred
• Can require air travel or car travel occasionally for new client integrations

Join an award-winning company

Five-time winner of "Best in KLAS" 2020-2022, 2024-2025

Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024

Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023

Energage Top Workplaces USA 2022-2024

Fortune Media Best Workplaces in Healthcare 2024

Monster Top Workplace for Remote Work 2024

Great Place to Work certified 2023-2024

• Innovation

• Work-Life Flexibility

• Leadership

• Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.

• Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.

• Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.

• Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble Health Partners provides reasonable accommodations to qualified iniduals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [email protected].

This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range.

Title:  Senior Director

Location: Dallas United States

Job Description:

Req ID: 349416

NTT DATA strives to hire exceptional, innovative and passionate iniduals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a BPO Senior Director to join our team in Dallas, Texas (US-TX), United States (US).

We're seeking an experienced BPO Sr. Director to lead the strategy, performance, and operational excellence. In this role, you will own the relationships with our BPO partners, drive exceptional customer experience, and ensure operational efficiency across multiple sites and geographies. This is a high‑impact leadership position for someone who thrives in a fast-paced, data-driven, customer-focused environment.

Must Live in Continental United States

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.

Pay for this role is 179k Salary

Key Responsibilities

• Lead the strategy, governance, and day-to-day performance of our operations.
• Manage and influence multi-site, multi-country BPO vendor relationships to ensure alignment with company goals.
• Drive KPI and SLA performance across CSAT, AHT, FCR, QA, productivity, compliance, and WFM accuracy.
• Conduct regular business reviews, negotiate performance improvements, and implement corrective action plans.
• Partner with Workforce Management, Quality, Training, and CX teams to ensure consistency of service delivery.
• Use data analytics to identify trends, forecast needs, and drive continuous improvement.
• Ensure compliance with internal standards, regulatory requirements, security protocols, and data privacy policies.
• Support launches, workflow enhancements, and policy updates in collaboration with cross-functional teams.
• Champion a culture of customer excellence across all BPO network partners.

Required

• 8 years of leadership experience in BPO Leadership operations.
• Bachelor's degree
• Proven track record managing large-scale outsourced teams (200+ FTE).
• Strong vendor management, negotiation, and relationship-building expertise.
• Excellent analytical, problem-solving, and data interpretation skills.
• Experience managing KPIs, implementing performance improvements, and optimizing operations.
• Exceptional communication and leadership abilities.
• Enrollment Ooperations
• Medial Claims

Preferred Skills:

• Certifications in training or learning (e.g., ATD, CPTD, Six Sigma).
• Experience with high-volume hiring and onboarding in BPO settings.

New hire must have a working device (such as cell phone or tablet) for the 2-Factor Authentication process

• All new hires will be required to successfully complete our FOI training class and demonstrate proficiency of the material.

Must Pass Drug screen

Must Pass a background check with Education check and employment verification check.

Remote Working and Technology Requirements

To work remote, iniduals must meet all the established Remote requirements including those pertaining to a home workspace and related technology.

Technology

• NTT DATA will provide a computer and headset for remote work.
• Employees are responsible for the care and security of all equipment provided. They must return it immediately upon separation from the company following company protocols.
• Failure to return equipment may result in collection actions and/or other consequences.
• Iniduals must provide their own high speed internet access with speeds at or above 50 Mbps.
• A hard-wired ethernet connection is required. Wi-Fi, mobile, wireless and public internet connections are forbidden as are connections outside of one's personal dwelling or location.

Technical Performance and Issue Tracking

• Management monitors all technical issues and agent downtime. Consistent availability is critical to business operations.
• Remote employees must adhere to all technical support procedures and protocols.
• Chronic connectivity issues or recurring downtime that impede job performance, including internet outages, may result in the remote status changing to onsite.

Remote Workspace

Remote work demands a high degree of professionalism, self-discipline, and accountability. The following workspace standards are vital to delivering exceptional service.

• Employees must have a dedicated, professional workspace conducive to servicing Customer Service customers with the same quality as an onsite environment.
• The workspace must be a permanent, unencumbered location used daily for work.
• Employees must work with minimal distractions that do not interfere with business operations or service delivery.
• Ideally, the workspace is isolated from other household members and used exclusively for job duties.
• Background noise, interruptions from people or pets, and other distractions must be kept to an absolute minimum to avoid disruptions to customer service.
• Employees must work from the same location consistently unless prior approval is obtained.
• If a change in work location is necessary:
• The new location must meet all Remote Workspace and Technology Requirements.
• Notification to NTT DATA Management is required before relocating

#INDBPO

#LI-MIWS

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Field Project Manager

Location: Chandler United States

Job Description:

Eaton's North American Sales ision is currently seeking a Field Project Manager. This remote position is available to candidates located within the United States, with a strong preference for applicants in the Central to Western time zones.

What you'll do:

The primary function of a Field Based Project Manager is to create value and establish the project order management process as a key differentiator from our competitors. This position is heavily involved in the electrical and mechanical details of major strategic Datacenter project orders. The Project Manager is responsible for achieving sales goals and executing sales plans within an assigned sales territory and/or account. This position will need to achieve an assigned sales quota consistent with expectations of a seasoned professional sales engineer.

In this function you will:

• Manage the technical aspects of major electrical assembly project orders by meeting customer specifications and timelines for products, documentations, and quality
• Secure and maintain distribution of products and services, while maintaining effective agreements
• Manage and coordinate the sales effort within the customer/distributor base assigned while providing sales and technical assistance to distributors, contractors, and internal personnel
• Utilize the Project Management team resources assigned to their project orders
• Assess and apply in depth knowledge of sales planning services to internal clients in one or more specialty areas, requiring technical application
• Upgrade existing processes, deploy new initiatives, and recommend new solutions based on analysis and customer trends
• Ensure compliance with applicable processes and procedures to achieve business goals
• Provide leadership and development to a sales team consisting of sales professionals, sales reps, and the distributor channel
• Proactively use competitive information to leverage advantages of Eaton Corporation
• Negotiate internally for resources and priorities needed for customers
• Improve financial position for Eaton and the customer
• Effectively manage business in all 4 time zones of the US, coordinating and leveraging resources in those time zones to provide timely and efficient solutions to internal and external stakeholder needs.

Qualifications:

BASIC QUALIFICATIONS:

• Bachelor's degree from an accredited institution
• Minimum 5 years' of electrical industry experience
• Minimum 2-years' experience in project management.
• Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.
• Possess a valid and unrestricted driver's license

PREFERRED QUALIFICATIONS:

• 2 years of experience managing mission critical datacenter electrical equipment in a manufacturing environment.

• Bachelor's degree in Business or Electrical Engineering or related engineering field

• Master's degree

• PMP Certification

Skills:

POSITION CRITERIA:

• Demonstrates customer ownership at multiple key accounts demonstrating leadership when working with stakeholders both internally and externally.

• Ability to apply project management methodologies and strategies to reduce potential project risk throughout the duration of the project lifecycle.

• Capable of planning and executing presentations on specific products and services to internal and external customers in order to gain recognition and customer acceptance.

• Knowledge on plant front-end scheduling, engineering, and manufacturing process and equipment cycle times.

• Possess advanced computer skills in word processing, spreadsheet, Vista, Salesforce, and Bidmanager

• Demonstrated ability to take ownership of an assignment and customer satisfaction.

• Consistent demonstration of planning, leading, and communication results from executive changes.

• Ability to prioritize multiple tasks and situations to achieve superior proactive project order management and customer service.

• Travel up to 25% of the time.

The expected annual salary range for this role is $99000 - $145000 a year. This position is also eligible for a variable incentive program.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

The application window for this position is anticipated to close on 3/20/2026

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Title: People Services Advisor

Locations United States

Job Description:

About GitHub

GitHub is the world's leading platform for agentic software development - powered by Copilot to build, scale, and deliver secure software. Over 180 million developers, including more than 90% of the Fortune 100 companies, use GitHub to collaborate, and more than 77,000 organisations have adopted GitHub Copilot.

Locations

In this role you can work from Remote, United States

Overview

GitHub is looking for a driven, detailed-oriented Advisor to join our People Services organization. This position requires an action-oriented professional, who will be primarily responsible for using their exceptional problem-solving, customer service and data entry skills to support People Services operations. You'll be at the center of keeping GitHub's people data clean, accurate and compliant, while powering great employee and candidate experiences.

You'll jump in with stakeholders to troubleshoot data and reporting issues, spot patterns and root causes, and strengthen governance with crisp documentation, standards, and responsive queue support. You will sharpen your HR operations skills by leveraging insights and analysis to drive smart optimizations that boost quality, reduce risk, and help scale our work through the use of self-service and AI. You will collaborate cross functionally with key stakeholders from several groups across the business to streamline and improve the Hubber experience!

Responsibilities

• Own the day-to-day service queue: triage and prioritize requests, provide excellent customer support by communicating status and next steps, escalating thoughtfully, and continuously improving the end-to-end service experience.
• Deliver a high-touch service experience by partnering with HR program owners and cross-functional stakeholders to understand needs, provide clear guidance on options based on industry best practices, and follow through to resolution.
• Support and improve end-to-end employee and candidate data changes across HR and Talent Acquisition systems, ensuring accurate and timely processing within our HRIS.
• Identify, troubleshoot, and resolve data discrepancies across systems, including root-cause analysis and corrective actions to protect data integrity and drive continuous improvements.
• Assists through all stages of project management work from requirements-gathering for HR/TA programs, helping identify risks, issues, and barriers in project execution, testing, communications and program enablement to Hubbers.
• Maintain clear, audit-ready documentation (processes, desk procedures, and knowledge content) and contribute operational insights that inform optimization and automated workflows.
• Supports the operational compliance in data handling by learning and maintaining relevant policies, procedures, and processes.
• Participates in the implementation of new policies, processes, and AI-driven solutions to optimize HR workflows and employee experiences by sharing input and/or suggestions based on employee feedback, case trends, industry best practices, and self-learnings with AI tools.
• May be required to work outside of normal working hours for global support.

Qualifications

Required Qualifications:

• 4+ years work experience in human resources, operations, customer support, or related field

• OR Bachelor's degree in human resources, business, or related field AND 2+ years work experience in human resources, operations, customer support, or related field

• OR equivalent experience.

• Prior experience using Workday (HRIS).

Preferred Qualifications:

• Located in Pacific Time Zone (PT).
• Prior experience working in a centralized, global People Services Team.
• Experience using Microsoft tools, with demonstrated Excel proficiency (e.g., pivot tables, VLOOKUPs, formulas) to analyze data. Experience working with Zendesk or comparable customer support platforms in a professional environment.
• Excellent communication and consulting skills and business acumen to influence others, think critically to resolve complex sensitive situations free of bias, articulate root causes, develop and maintain working relationships, and deliver results and/or expertise in a professional manner.
• Demonstrate a curiosity for emerging technologies, with a passion for learning and applying AI to enhance productivity and drive innovative HR practices.

Compensation Range

The base salary range for this job is USD $68,200.00 - USD $181,000.00 /Yr.

These pay ranges are intended to cover roles based across the United States. An inidual's base pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant. At GitHub certain roles are eligible for benefits and additional rewards, including annual bonus and stock. These rewards are allocated based on inidual impact in role. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role.

GitHub values

• Customer-obsessed
• Ship to learn
• Growth mindset
• Own the outcome
• Better together
• Diverse and inclusive

Manager fundamentals

• Model
• Coach
• Care

Leadership principles

• Create clarity
• Generate energy
• Deliver success

Who We Are

GitHub is the world's leading AI-powered developer platform with 150 million developers and counting. We're also home to the biggest open-source community on earth (and 99% of the world's software has open-source code in its DNA). Many of the apps and programs you use every day are built on GitHub.

Our teams are dreamers, doers, and pioneers, leading the way in AI, driving humanitarian efforts around the globe, and even sending open source to Mars (and beyond!). At GitHub, our goal is to create the space you need to do your best work. We're remote-first and offer competitive pay, generous learning and growth opportunities, and excellent benefits to support you, wherever you are-because we know that people flourish when they can work on their own terms.

Join us, and let's change the world, together.

EEO Statement

GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace ersity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!

Title: Principal, Enablement Program Management

Location: Remote (USA)

Job Description:

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization,

As a Senior Enablement Program Manager, you will be a strategic leader within our GTM Enablement organization, driving transformational, multi-modal enablement programs that span global sales, customer success, partners, and technical audiences. You will architect and scale enablement initiatives that directly impact revenue attainment, customer adoption, partner growth, and organizational productivity across all segments and geographies.

You are an exceptional cross-functional leader who builds trusted partnerships across the organization to deliver world-class enablement that drives measurable business impact. With deep expertise in technical certification, partner enablement, and customer education at scale, you design programs that transform behaviors, accelerate performance, and deliver ROI—not just training. You excel at translating complex technical concepts into compelling learning experiences, leveraging data and AI to continuously optimize effectiveness, and maintaining strategic vision while executing complex, multi-stakeholder initiatives. You understand how enablement drives pipeline, retention, and expansion in the SaaS business model, and you bring strong program management discipline combined with a passion for organizational transformation and continuous innovation.

How You Contribute to Our Vision

• Strategic Business Partner: Serve as a trusted advisor to Sales, Customer Success, Partner, and Product leadership, aligning enablement strategy with business priorities and revenue objectives. Build and execute partner enablement frameworks that accelerate partner onboarding, competency development, and co-selling effectiveness at scale.
   
• Multi-Modal Program Leadership: Design, build, and scale enablement programs across sales, customer, partner, and technical audiences using erse delivery methods (live virtual, self-paced digital, in-person workshops, certifications, etc.)  that drive product adoption, reduce time-to-value, and support expansion opportunities. Own end-to-end program roadmaps, project plans, stakeholder management, and cross-functional coordination. Maintain clear documentation, intake processes, and governance frameworks.
   
• Technical Certification Architect: Develop and manage comprehensive technical certification programs that validate competency, drive adoption, and differentiate our go-to-market motion.
   
• AI-Powered Innovation and Data-Driven Impact : Leverage AI tools and technologies to enhance instructional design, personalize learning experiences, automate content creation, and improve program management efficiency. Define success metrics, build reporting frameworks, and continuously measure program effectiveness. Use analytics to optimize content, identify gaps, and demonstrate ROI.Stay current on enablement best practices, emerging technologies (especially AI in learning), and industry trends. Bring innovative approaches to our enablement practice.

Minimum Qualifications

• 8+ years of related experience leading programs in enablement, sales, customer success, learning & development, or related GTM roles
• 5+ years of experience leading multi-modal enablement programs across erse, global audiences (sales, customers, partners, technical)
• Proven track record designing and delivering technical certification programs at-scale to validate both internal and external mastery with our product.
• Demonstrated experience building and executing partner enablement programs that drive measurable business outcomes (e.g. in-region enablement and playbooks for partner sellers
• Experience creating customer enablement and education programs that accelerate product/services adoption and expansion
• 2+ years of hands-on experience using AI tools for instructional design, content creation, and/or program management
• Experience with Salesforce, enablement platforms (Seismic, Highspot, etc.), and LMS technologies to track KPIs, performance and manage content consumption
• Strong Knowledge of sales methodologies (MEDDPICC, Value Selling, Challenger, etc.) and demonstrated ability to train/coach others
• Strong understanding of SaaS business models, sales processes, and customer journey
• Bachelor's degree or higher in Education. Master’s Degree in Education highly preferred
• Up to 20% travel (primarily North America, occasionally international)​​​​​​​

Preferred Skills & Experience

• AI & Learning Technology: Advanced proficiency with AI tools for instructional design (ChatGPT, generative AI platforms, Synthesia), content creation, personalization, and analytics.
• Certification Framework Design: Experience building competency models, assessment strategies, badging/credentialing programs, and certification governance.
• Customer Education: Experience with customer academies, adoption programs, community building, and customer marketing.
• Instructional Design Mastery: Deep expertise in adult learning theory, design thinking, learning experience design, and multiple instructional modalities.
• Excellent Communication: Exceptional written, verbal, and presentation skills. Ability to influence and inspire audiences from inidual contributors to executives.
• Project Management Tools: Proficiency with Asana, Wrike, Monday.com, Smartsheet, or similar platforms.

Hesitant to apply?

We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts!

Where we work

PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in:

Location restrictions:

How we work

Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.

People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.

What we offer

As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.

Your package may include:

• Competitive salary
• Comprehensive benefits package 
• Flexible work arrangements
• Company equity*
• ESPP (Employee Stock Purchase Program)*
• Retirement or pension plan*
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
• Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
• Paid volunteer time off: 20 hours per year
• Company-wide hack weeks
• Mental wellness programs

*Eligibility may vary by role, region, and tenure

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses

PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. 

Go behind-the-scenes on our careers site and @pagerduty on Instagram.

Additional Information

PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy.

PagerDuty is committed to providing reasonable accommodations for qualified iniduals with disabilities in our job application process. Should you require accommodation, please email and we will work with you to meet your accessibility needs.

PagerDuty uses the E-Verify employment verification program.

Title:  Technical Support Consultant

(Remote)

Location:

Madrid, Community of Madrid, Spain

València, Valencian Community, Spain

Alicante, Valencian Community, Spain

Almería, Andalusia, Spain

Murcia, Region of Murcia, Spain

Type: Contract

Workplace: Fully remote

Job Description:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across erse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

• Triage & prioritize critical infrastructure issues versus non-critical requests;
• Extract technical data: error codes, version numbers, and hardware IDs;
• Document incidents in a clear, structured way, including steps to reproduce;
• Use logical deduction to isolate faults and troubleshoot effectively;
• Guide users remotely on physical checks: cabling, power, and LED status;
• Handle sensitive customer data with care and security;
• Maintain deep understanding of client solutions and meet KPI;
• Communicate escalation paths and expected response timelines clearly to stakeholders.

What you need to succeed in this role:

• Excellent Dutch communication skills (at least C1 level for both spoken and written) and English at B2 level;
• Experience in technical support for at least 6 months;
• Hands-on experience with networking, firewalls, and cabling;
• Knowledge of backup systems, endpoint protection, and monitoring tools;
• Experience supporting Microsoft 365 and Windows environments;
• Basic SQL knowledge;
• Strong hardware troubleshooting skills;
• Good communication skills and ability to handle urgent technical issues;
• Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).

Will be a great plus: 

• Previous experience in IT support or systems administration.

Benefits and Perks:

• Fixed schedule: Monday–Friday, 9am–5pm CET;
• Opportunity to cooperate fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Rewards for referring friends;
• Balance between project workload and personal time, but also – internal health policy;
• Responsive leadership interested in your development and long-lasting cooperation;
• Greenhouse conditions for self-development;
• A culture built on trust, with no time-tracking requirements.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!

Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.

Know someone perfect for the role? Refer them and get rewarded!

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice_._

Title: (fluent Dutch) Technical Support Consultant (Remote)

Location:

• Madrid, Community of Madrid, Spain
• València, Valencian Community, Spain
• Alicante, Valencian Community, Spain
• Almería, Andalusia, Spain
• Murcia, Region of Murcia, Spain

Type: Contract

Workplace: Fully remote

Job Description:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across erse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

• Triage & prioritize critical infrastructure issues versus non-critical requests;
• Extract technical data: error codes, version numbers, and hardware IDs;
• Document incidents in a clear, structured way, including steps to reproduce;
• Use logical deduction to isolate faults and troubleshoot effectively;
• Guide users remotely on physical checks: cabling, power, and LED status;
• Handle sensitive customer data with care and security;
• Maintain deep understanding of client solutions and meet KPI;
• Communicate escalation paths and expected response timelines clearly to stakeholders.

What you need to succeed in this role:

Excellent Dutch communication skills (at least C1 level for both spoken and written) and English at B2 level; Experience in technical support for at least 6 months; Hands-on experience with networking, firewalls, and cabling; Knowledge of backup systems, endpoint protection, and monitoring tools;

• Experience supporting Microsoft 365 and Windows environments;
• Basic SQL knowledge;
• Strong hardware troubleshooting skills;
• Good communication skills and ability to handle urgent technical issues;
• Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).

Will be a great plus: 

• Previous experience in IT support or systems administration.

Benefits and Perks:

• Fixed schedule: Monday–Friday, 9am–5pm CET;
• Opportunity to cooperate fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Rewards for referring friends;
• Balance between project workload and personal time, but also – internal health policy;
• Responsive leadership interested in your development and long-lasting cooperation;
• Greenhouse conditions for self-development;
• A culture built on trust, with no time-tracking requirements.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our  and social pages on , , and .

So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!

Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.

Know someone perfect for the role?  and get rewarded!

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Title:  Technical Support Consultant

(Remote)

Location:

Madrid, Community of Madrid, Spain

València, Valencian Community, Spain

Alicante, Valencian Community, Spain

Almería, Andalusia, Spain

Murcia, Region of Murcia, Spain

Type: Contract

Workplace: Fully remote

Job Description:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across erse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

• Triage & prioritize critical infrastructure issues versus non-critical requests;
• Extract technical data: error codes, version numbers, and hardware IDs;
• Document incidents in a clear, structured way, including steps to reproduce;
• Use logical deduction to isolate faults and troubleshoot effectively;
• Guide users remotely on physical checks: cabling, power, and LED status;
• Handle sensitive customer data with care and security;
• Maintain deep understanding of client solutions and meet KPI;
• Communicate escalation paths and expected response timelines clearly to stakeholders.

What you need to succeed in this role:

• Excellent Dutch communication skills (at least C1 level for both spoken and written) and English at B2 level;
• Experience in technical support for at least 6 months;
• Hands-on experience with networking, firewalls, and cabling;
• Knowledge of backup systems, endpoint protection, and monitoring tools;
• Experience supporting Microsoft 365 and Windows environments;
• Basic SQL knowledge;
• Strong hardware troubleshooting skills;
• Good communication skills and ability to handle urgent technical issues;
• Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).

Will be a great plus: 

• Previous experience in IT support or systems administration.

Benefits and Perks:

• Fixed schedule: Monday–Friday, 9am–5pm CET;
• Opportunity to cooperate fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Rewards for referring friends;
• Balance between project workload and personal time, but also – internal health policy;
• Responsive leadership interested in your development and long-lasting cooperation;
• Greenhouse conditions for self-development;
• A culture built on trust, with no time-tracking requirements.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!

Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.

Know someone perfect for the role? Refer them and get rewarded!

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice_._

Title: Broker Manager

Location: Portsmouth England GB

Type: Full-time

Workplace: Fully Remote

Job Description:

The role in a nutshell: Lead the strategic management and growth of the KINTO Broker partner scheme, ensuring the effective distribution of Toyota and Lexus leasing products alongside a competitive multi-brand offering. You will be responsible for driving sales volume while maintaining the highest standards of regulatory compliance and ethical separation between brand-specific and multi-brand channels

About KINTO: The KINTO broker team has a customer-centric approach to vehicle leasing and fleet management, catering to both regulated inidual drivers and both regulated and unregulated business customers. Our team is committed to delivering quality and a great customer experience, continually enhancing our product portfolio to meet evolving market demands and customer needs.

• Due to the area being covered, we would like to attract iniduals that live in the M4 or M40 corridor.
• Although this is a field based role, the successful inidual will be required to visit Portsmouth Head office, possibly on a monthly basis.

What you’ll be doing:

• Formulate and drive the broker-specific strategic roadmap, aligning with 3 and 5-year business plans.
• Act as the strategic representative for the KINTO Broker program in weekly and monthly Pricing Committees.
• Manage relationships with allocated Brokers to achieve KINTO penetration objectives.
• Establish and monitor reporting to track broker performance against MTBP targets.
• Maintain a high degree of separation and ‘ethical walls’ between Toyota/Lexus franchise offers and multi-brand sales channels.
• Ensure the product offering is precisely calibrated to market needs by coordinating with KINTO UK, TGB and TFS teams.
• Ensure all brokers operate compliantly and meet all agreed programme criteria and regulated principles.
• Working with ‘Oversight’ ensure all mandatory training has been completed and any recovery plans are tightly adhered to.
• Propose and develop broker training programmes in synchronisation with the Toyota Academy.
• Derive market feedback from the field to influence pricing, promotion, and residual value plans.

How you could stretch this role:

• Make KINTO Lease the most admired P.C.H (Personal Contract Hire) and B.C.H (Business Contract Hire) product for customers and broker partners to work with
• Programme Contributions: provide strategic input and offer market intelligence, specifically identifying how the broker channel can accelerate its overall objectives.
• Innovation Leadership: take a forward-looking approach and anticipate the competitive landscape to ensure KINTO UK remains at the forefront of innovation and product evolution within the intermediary market.
• Innovate Broker Collaboration: proactively seek and develop new ways of working with brokers to identify unique deal structures or joint opportunities. This includes creating collaborative frameworks that allow KINTO and broker partners to co-create solutions for large-scale fleet requirements or niche market segments

What you’ll get to own:

• Broker Channel Target Achievement: responsibility for KINTO Mid-Term Business Plan (MTBP) targets
• With respect to TGB Localisation & Service Levels: collaborating with the Localisation team to enhance service levels for broker-introduced drivers.
• Joint Opportunity Development: identifying new ways of working with brokers to seek out joint deals and bespoke fleet solutions, acting as a "challenger of status quo" to unlock new volume.
• Performance Modelling & Stock Control: managing broker-specific campaigns focused on performance modelling and strategic stock control to maximise commercial opportunities.
• Broker Network Oversight & Compliance: ensuring "Good Customer Outcomes" by partnering with internal KINTO compliance and broker compliance teams to maintain rigorous FCA oversight.
• Broker In-Life Support: leading in-life functions for broker partners, ensuring high service standards and effective handling of regulated complaints.
• Commercial Delivery & ROA: participating in the Pricing Committee to ensure accuracy and agility, holding ultimate accountability for sales targets and Return on Assets (ROA).
• Reporting and Insights: providing comprehensive reporting and management insights to the leadership team to support data-driven decision-making for the UK broker market.

Requirements

Key Experience & Skills:

• Experience working with, or in vehicle broker network
• Demonstrated experience in achieving sales targets by leveraging all available skills and information to optimise strategies and drive results.
• Proven experience in developing and implementing long-term business strategies.
• Experience in fleet management and vehicle leasing.
• Strong leadership experience, with a track record of managing and developing high-performing teams.
• Strong customer service orientation and commitment to delivering excellent customer outcomes.
• Experience in conducting market research and analysing competitor landscapes.
• Knowledge of regulatory compliance requirements within the automotive and mobility sectors.
• Exemplary relationship-building skills, with the ability to navigate, influence, and collaborate effectively all stakeholders and partners

Attributes & Behaviours:

• Strong relationship qualities that inspire and motivate partners.        
• Strategic mindset with the ability to envision and plan for long-term goals.
• Adaptability to navigate changing market conditions and priorities.
• Excellent communication skills for effective stakeholder engagement.
• Technical proficiency in relevant tools and technologies.
• Innovative thinking to introduce new ideas and improvements.
• Accountability for personal and team performance.
• Collaborative spirit to work seamlessly with cross-functional teams.
• A positive, energetic approach to travel, viewing regular physical presence at various sites as essential for effective collaboration and success.

Benefits

• 25 days holiday + 8 days bank holiday
• Great pension scheme starting at employee (EE) contribution of 4% with an employer (ER) contribution of 11%. This can flex up to 6% EE contribution and 15% ER contribution
• Hybrid working policy 2 days from home each week should you want to
• Car Scheme following passing of probation
• Private Medical Cover
• Life assurance scheme
• Discounts on different retailers
• Free onsite car parking
• Onsite nursery with discounted prices
• Well-being hour each month
• Discounts on Toyota & Lexus Cars
• Well-being events
• Volunteer Days
• Employee assistance programmes
• Free fruit in the office

KINTO UK is an equal opportunities employer. We welcome applications from anyone who is excited by the opportunity of joining us and will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran, neuroersity status or disability status.

Our Recruitment Process:

At KINTO we value everyone and are pleased to be recognised as a Disability Confident Employer, which is a national standard that ensures our processes are accessible to all.

Everyone is unique, and that means what works for some may not work for everyone. When it comes to recruitment, please do let us know if we can adjust our process to meet your accessibility needs.

Some examples of how we might be able to help are listed below:

• Providing a copy of interview questions before the interview
• Organising a time and location that best suits you
• Allowing additional time for the assessment and interview

We are happy to review any adjustment on a case-by-case basis, so please let us know how we can support you to be your best self. On the job training will be provided, we recognise we all learn differently, and we want to ensure that our training will suit your learning style. We are open to talking to you about how we can make learning your new role in the most positive way.

Title: Technical Support Consultant

(Remote)

Location:

Madrid, Community of Madrid, Spain

València, Valencian Community, Spain

Alicante, Valencian Community, Spain

Almería, Andalusia, Spain

Murcia, Region of Murcia, Spain

Type: Contract

Workplace: Fully remote

Job Description:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across erse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

• Triage & prioritize critical infrastructure issues versus non-critical requests;
• Extract technical data: error codes, version numbers, and hardware IDs;
• Document incidents in a clear, structured way, including steps to reproduce;
• Use logical deduction to isolate faults and troubleshoot effectively;
• Guide users remotely on physical checks: cabling, power, and LED status;
• Handle sensitive customer data with care and security;
• Maintain deep understanding of client solutions and meet KPI;
• Communicate escalation paths and expected response timelines clearly to stakeholders.

What you need to succeed in this role:

• Excellent Dutch communication skills (at least C1 level for both spoken and written) and English at B2 level;
• Experience in technical support for at least 6 months;
• Hands-on experience with networking, firewalls, and cabling;
• Knowledge of backup systems, endpoint protection, and monitoring tools;
• Experience supporting Microsoft 365 and Windows environments;
• Basic SQL knowledge;
• Strong hardware troubleshooting skills;
• Good communication skills and ability to handle urgent technical issues;
• Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).

Will be a great plus: 

• Previous experience in IT support or systems administration.

Benefits and Perks:

• Fixed schedule: Monday–Friday, 9am–5pm CET;
• Opportunity to cooperate fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Rewards for referring friends;
• Balance between project workload and personal time, but also – internal health policy;
• Responsive leadership interested in your development and long-lasting cooperation;
• Greenhouse conditions for self-development;
• A culture built on trust, with no time-tracking requirements.
• *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!

Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.

Know someone perfect for the role? Refer them and get rewarded!

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice_._

Title: Associate Life Solutions Specialist

- Phoenix

Location: PHOENIX Arizona United States

Type: Full-Time

Job Description:

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

The Associate Life Solutions Specialist helps to ensure the financial security of our membership by assessing member life insurance needs, providing advice and / or referrals for advice, and making the appropriate recommendations based on members’ inidual needs and goals. May provide support to Health Solutions acquisition and retention based on member demand.

We offer a flexible work environment that requires an inidual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position will be based at the Phoenix, AZ Campus . Relocation assistance is not available for this position.

What you'll do:

• Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls, emails, faxes and video telephony. Special Acquisitions Team employees will primarily place outbound calls triggered from underwriting work items. Life Regulatory team employees respond to specific regulatory/business needs as directed by policies and procedures.
• Asks questions to discover key information, including life events, and to understand member needs. Documents relevant information. Life Regulatory team employees ask specific questions, often scripted, as needed to complete regulatory requirements and document relevant information.
• Assesses member financial situation and goals. Life Regulatory will refer members to Life Sales representative for advice and recommendations.
• Develops and communicates appropriate life insurance strategies based on inidual member needs. Provides basic protection advice and strategies. Life Regulatory will refer members to Life Sales representative for advice and recommendations.
• Recommends relevant life insurance product and solutions and refers members who may need financial advice to the respective department. Life Regulatory will refer members to Life Sales representative for advice and recommendations.
• Motivates member to take action on recommendation(s) and resolves objections using basic sales techniques and developing persuasion skills. Implements recommendation(s).
• Monitors legislative initiatives that may impact economy, society, and personal financial situation.
• Educates membership on implications of economic, industry trends, and tax law changes, as well as USAA's products and services.
• May conduct outbound follow-up calls to complete member acquisition of products and services previously discussed.

Work Hours:

• Monday – Friday / 7:30am – 8:00pm (Central)
• An 8 hour shift will fall within these hours
• This role is required to be in office, with potential hybrid opportunity after 6 months.

What you have:

• High School diploma or GED
• Required maintenance of Life/Health license and/or acquisition within 90 days
• Required annual completion of AHIP and Broker/Carrier appointments when applicable.
• Up to 1 year of financial industry and/or life sales experience
• Experience delivering frequent written and oral communication
• Experience acquiring and applying new concepts and information
• Experience processing and analyzing information
• Experience fulfilling requests and meeting deadlines
• Experience resolving conflict and negotiating
• Experience multi-tasking in an operating systems environment
• Experience participating in a team environment
• Successful completion of a job-related assessment may be required

What sets you apart:

• Active Group 1 Life and Health license
• 1+ yrs experience working in Sales with life insurance or financial services products
• 1+ yrs experience working in a call center environment 
• CLU® - Chartered Life Underwriter or comparable designation
• US military experience through military service or a military spouse/domestic partner

Compensation range: The salary range for this position is: $45,470 - $76,730.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and inidual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Title: Director, Claims Operations

(Field)

Location:  San Antonio, Texas; Colorado Springs, Colorado; Plano, Texas

Type: Full-Time

Job Description:

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Director, Claims Operations, you will manage and be accountable for auto, property, and other claims operations member service teams who are responsible for delivering business results. You will be responsible for leading execution change management, claims strategies, leader development and technology adoption. You will drive execution of operational risk management, regulatory compliance training, policies, and procedures across multiple teams.

This role is remote eligible in the continental U.S. with occasional business travel. However, iniduals residing within a 60-mile radius of a USAA office will be expected to work on-site 4 days per week.

This director will support Texas and Colorado and you should currently live in either.

Relocation assistance is not available for this position.

What you'll do:

• Select, develop, lead, and hold managers accountable for serving members and providing appropriate solutions in auto, property, and other claims operations through their teams.

• Consistently coach managers on leading their teams on claims handling, inspecting, and reviewing quality of claims and responding to escalations.

• Be responsible for achievement of assigned goals, objectives, and scorecard deliverables.

• Plan, organize, and control the resources to deliver the appropriate claims service.

• Be accountable for ensuring compliance with regulations, policies, procedures, and the fair claims settlement practices act.

• Provide guidance on technical matters, monitors claims reserves and extends settlement authority.

• Be responsible for service, loss control, and loss adjustment expense.

• Identify trends and develop action plans as appropriate.

• Understand, research, and work to influence the financial impact for their respective business area.

• Inspire a high-performance team that works to deliver exceptional experiences to the members and achieve exceptional results.

• Create conditions for success remove obstacles, lead, and champion change.

• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor’s degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 8 years of progressive customer service, operational, military or leadership experience to include a minimum 6 years of P&C experience with 4 of those years in claims required with demonstrated proficiency.

• 3 years of direct team lead or management experience.

• Demonstrated team leadership, cross-functional collaboration, building business solutions, and/or claims accountabilities.

• Experience using, interpreting, solutioning and leading with data.

What sets you apart:

• 15 or more years of experience leading Auto Physical Damage claims operations.

• Demonstrated ability to effectively lead through strategic and organizational changes delivering intended results and outcomes.

• Advanced technical knowledge of Auto Physical Damage estimating and current repair processes.

• Experience successfully leading claims operations in multiple geographies.

• Strong analytical skills to assess complex claim situations, make informed decisions and implement effective solutions.

• Currently hold an ICAR Pro Level III designation.

• Bachelor’s degree.

Compensation range: The salary range for this position is: $143,320 - $273,930**.**

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, F-1, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and inidual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Remote Outbound Scheduling Coordinator (PST)

Location - USA Remote

Job Type - Contract, Perm Possible

Category - Customer Service

Pay Rate

$14 - $17 (hourly estimate)

Job Description

Insight Global is seeking a Remote Outbound Scheduling Coordinator for a telehealth and food care company. The goal of this company is to connect members to one on one telehealth nutrition counseling with Registered Dietitians and support them with a digital platform that includes meal planning, grocery savings, and food access resources—all designed to improve health outcomes and reduce costs. This is a free benefit offered through the members health plan.

In this role, you will contact eligible iniduals to educate them on the client’s services and the benefits of meeting with a Registered Dietitian—all from the comfort of their home. These iniduals have specifically been referred by their physician, so in this role you will make high volume outbound calls to assist each person with scheduling their initial consultation and help motivate and excite them about beginning their health journey.

* Make high volume outbound calls to potential new members and explain the benefits of utilizing this free benefit through their insurance (requirement of 100+ calls per day)

We are a company committed to creating erse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Required Skills & Experience

All candidates must have reliable personal computer or laptop running Windows 11 with at least 8GB of RAM OR the MacOS 12.7.4 or higher (no Chromebooks allowed)

1+ year of experience working in a high-volume outbound appointment scheduling role

Experience handling sensitive and confidential information in regulated industries such as healthcare, telecommunications, or financial services

Excellent communication skills via phone, email, and chat with the ability to connect with iniduals from erse backgrounds and with varying levels of technical understanding.

Comfortable navigating multiple systems simultaneously, including CRM platforms, scheduling tools, and web-based applications, while maintaining efficiency and accuracy.

Strong organizational and time management skills with the ability to balance multiple responsibilities and priorities without sacrificing quality

Adaptable to change - thrives in a fast-moving, start-up environment and capable of working independently while staying on task and adhering to policy.

Experience with complex problem solving or analytical thinking

Dedicated work from home space that supports secure handling of sensitive information in accordance with company policies and applicable regulations

Nice to Have Skills & Experience

Bilingual and proficient in Spanish, Farsi, Arabic, or Vietnamese

Experience with the Zendesk Ticketing System, Slack, and Google Suite applications.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Title: Navigation- Step Up- Service Advocate - Cigna Healthcare - Remote

Location:

• Pennsylvania, United States of America
• Texas, United States of America

Job Description:

The hours of this role will fall between 8am-9pmEST Mon-Fri.

POSITION SUMMARY

Highly technical Customer Service expert with depth of knowledge within a health care setting. This position will require highly analytical, advanced ability to connect with the member, with a depth of knowledge in resolving and navigating within a health care setting. This position supports medical health plan clients with benefit needs and will also have the expanded responsibility of recommending vendor programs and services. Although this position is within a call center, it differs from typical call center roles due to the requirement and ability to independently seek solutions to customer needs. Candidates must have a proven track record in resolving claims issues, navigating complex health conditions and be the embodiment of empathy as their key driver in member experience. Possesses relationship building behaviors including, but not limited to: empathy, curiosity and helpfulness. Ability to demonstrate active listening, critical thinking, building rapport and being proactive. Clearly demonstrates application of resources and support to provide solutions to customer. Ideal candidates must have the ability to listen intently to what is being shared by the customer to recommend medical benefit and vendor offerings that will achieve optimal emotional, financial and physical health outcomes. Takes ownership for customer’s inquiry and follows through to completion, removing the customer “from the middle”. This position must think and perform more critically, leveraging their call center experience, creative thinking, and keen problem solving skills to take their service in this role to the next level. The ability to operate in the absence of precise work instructions is critical for success.

This position will have the following multifaceted responsibilities:

• Responsible for providing high level of service to inbound calls, outbound calls, direct messaging and digital chat customers with more complex medical conditions and/or needs.

• Will educate customer on Medical health plan benefit package and vendors to enable optimal health outcomes.

• Conducts in-network provider searches and facilitates appointment scheduling.

• Provides advanced support with prior authorizations, helping to navigate next steps on denials and/or missing information.

• Investigates and resolves escalations, issues, complaints obtaining necessary information from policies, procedures, or practices. When knowledge articles are not available to guide next steps, must be able to autonomously and accurately determine the best solution or option for customer.

• Highly organized with ability to follow-up timely and communicate proactively to customer and other necessary parties.

• May serve as primary contact and liaison between customers, health plans, service centers, and/or functional areas.

• Must have thorough technical knowledge of assigned products and excellent communication skills.

• Understands when to seek support by coaches and leadership for issue resolution.

• Requires the delivery of complex business resolution services in customer service via inbound calls, outbound calls and portal messaging to customers.

• Responds to inquiries from policy holders where additional information or research is needed.

• Must listen intently and have ability to interpret verbal cues from customers, using technical expertise and breadth of knowledge to determine most effective action or response.

• The position requires high level of compassion and empathy, excellent interpersonal skills, strong communication and comfortability in sharing intricate and/or difficult messages.

• Knowledge and understanding of Customer Service and business/operating processes and procedures required.

• Must be a champion of change and adapt well to frequent adjustments to procedures or guidance.

QUALIFICATIONS:

• High School diploma or GED required.
• Required experience in US Commercial Medical Call Operations Background:
• Proclaim
• CCF / CDHP skillset
• Medical OneGuide
• OneView
• Proven ability to listen, understand customers current & future needs, and interpret information from others
• Excellent communication skills in the spoken and written word
• Creative problem-solving and analytical skills
• Proven ability to independently manage day in a fast-paced environment
• Proficiency in Word and Outlook

PERFORMANCE REQUIREMENTS:

• Strong KPI scores over the last 12 months; must be meeting or exceeding current targets
• ≥90% in Quality
• ≥90% in Contact Resolution
• Meeting Overall Agent Survey Result (target varied by team)

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our isions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Spanish/English Customer Service Representatives - Remote

Location: Canada

Employees can work remotely

Full-time

Company Description

Do you enjoy sports? Are you passionate about entertainment and technology? Enjoy streaming? Interested in a work from home opportunity? 

Join Us. 

Our high-performing Streaming Services team is searching for iniduals who are curious, innovative, knowledgeable and excited about sports to join us as Sports Specialists.

Job Description

As a specialist, you will provide exceptional customer service and act as a brand ambassador for our customer, helping to deliver on their mission to serve sports fans anytime, anywhere and connecting fans to the sport and games they love most. That means you will support all aspects related to the customer's digital sports platforms via chat, SMS, email/web-form, social, voice and self-service to provide superior fan experiences every day. This will include:

• Creating best-in-class experiences for all fans that contact us by demonstrating patience and acknowledging customer problems and issues
• Educating the fan, helping them accomplish what they want to do (stream a game, create fantasy account, etc.), and talk sports while you do it
• Effectively using all available technology tools and resources to resolve fan inquiries
• Developing/maintaining a general knowledge of client’s products and services

What we offer:

• Paid training and PTO -- be sure to ask about our Global Flexible Vacation Policy!
• Additional pay incentives as well as monthly rewards & recognition programs
• Medical, dental and vision benefits
• Advancement opportunities – 80% of our frontline leaders have been promoted from within
• Employee Discounts
• EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland

Qualifications

• MUST be Bilingual in both (English and Spanish)
  High school diploma or GED
• Ability to type 30+ words per minute
• 1+ year of customer service experience
• Excellent English communication skills, both verbal and written, as well as strong critical thinking and problem-solving skills.
• Efficient in website/digital navigation and interaction
• Strong knowledge of and passion for sports
• Ability to multitask, prioritize and manage time effectively in a fast-paced – but remote -- environment
• Proficient in Microsoft programs

We will provide equipment, but to work from home you must have: 

• A quiet and distraction-free, secure place to work.
• Excellent Internet connectivity with access speeds of 2 Mbps upload and 10 Mbps download – the faster the better!
• In-house network, and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates (wireless and/or satellite Internet Service Providers are not compatible with our systems)

Additional Information

This job is open only to residents of Canada, and you must be authorized to work in Canada in order to be considered for employment.

Additional information

As a digital transformation company and just re-certified as a Great Place to Work, Sutherland has been helping customers globally achieve greater agility and transform automated customer experiences for over 35 years. We work with some of the world’s most known brands in dozens of industries, including Banking & Financial Services; Insurance; Communications, Media & Entertainment; Healthcare; Retail & Consumer Packaged Goods; Technology; Travel, Transportation, Hospitality & Logistics; and Mortgage Services, helping them to better support and serve their customers.

Customer Service Coach - Cigna Healthcare - Remote

Location: Montana, United States of America

Remote

Job Description:

Role Summary

Are you passionate about empowering people to deliver exceptional customer experiences? As a Health Customer Service Coach (Customer Service Lead Representative), you will provide real‑time support and coaching to Customer Service Representatives (CSRs), helping them build skills, improve accuracy, and consistently deliver high‑quality service.

In this role, you’ll foster a positive, team‑focused environment, act as a subject‑matter expert, and partner closely with leadership to drive performance and process improvement.

Key Responsibilities

• Provide real‑time assistance to CSRs by answering questions, managing multiple chats, and helping resolve complex member issues.
• Monitor and support team performance against key quality and productivity metrics, including call volume, adherence, hold time, after‑call work, audits, and talk time.
• Coach CSRs through hands‑on, teach‑by‑example guidance, reinforcing best practices and improving accuracy.
• Review call details to identify trends in claim accuracy and customer communication, and share insights with the team and department.
• Support and drive process improvement initiatives to enhance accuracy and customer outcomes.
• Encourage CSR development through effective use of tools, resources, and ongoing skill‑building.
• Assist the Team Leader with monthly statistics, reporting, and performance reviews.
• Support phone queues as needed to maintain service levels.

Required Qualifications

• High School Diploma or GED (Bachelor’s degree preferred).
• 1 year of experience with Allegiance processes, resources, and systems, including LuminX (required).
• Strong listening and interpersonal skills with the ability to work effectively in a team environment.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Word, Outlook, and WebEx.

Preferred Qualifications

• 1+ year of coaching and/or leadership experience.
• 1+ year of experience with medical terminology and basic health insurance concepts.
• Proficiency with Microsoft Excel and PowerPoint.
• Ability to work efficiently in a fast‑paced, customer‑focused environment while managing multiple tasks.
• Experience reading and interpreting benefit plans, insurance documents, and regulations to apply them accurately.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Cigna Healthcare

Cigna Healthcare, a ision of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Solutions Integration Engineer

Location: This is a remote position open to candidates residing in the US except  Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C.  

Job Description:

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

As a Solutions Integration Engineer at Samsara, you will be an integral member of the Professional Services Organisation responsible for helping Samsara’s most strategic customers build and implement B2B integrations with our IoT platform. In a given week, you may work with a large long-haul trucking company, an industrial-scale food producer, and a public utility to map a customer’s integration needs to current and future API capabilities, help building custom integrations, provide guidance and technical training to implementation teams to follow best practices, troubleshoot issues and advocate for fixes on behalf of customers (working with our tech support team), and ensure a successful customer relationship. A successful Solutions Integration Engineer at Samsara will develop a thorough understanding of B2B integrations to ensure the proper technical solution is delivered to our customers.

Your role will be cross-functional, working alongside and connecting product managers, business operations, sales, and systems engineers, enabling you to experience multiple aspects of a hyper-growth company from within. Since Samsara is a fast-growing company with emerging IoT technology, you can expect this role to evolve, with opportunities to take on increasing levels of responsibility and impact our growth

This is a remote position open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C.  

You should apply if:

• You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster.
• You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable.
• You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there.

In this role, you will: 

• Lead system integration projects with customer development teams, Samsara’s partners, 3rd-party systems integrators or build your own enterprise-grade scalable solutions using various Samsara’s Web integration technologies (APIs, Webhooks, Connectors, and more.)
• Design/develop/define complex project scopes, technical specifications and business requirements between Samsara and multiple stakeholders - from design through delivery and beyond
• Plans complex projects that involve a variety of people, dependencies, uncertainty, risk and impact. Comfortable making delivery commitments for larger projects
• Accounts for maintainability, portability, scalability, and reliability in technical designs and knows when to trade them for speed of delivery
• Build robust and scalable integration architecture to help solve use cases like Real-time Data Streaming, Event subscriptions, Batch processing, etc.
• Build, test, validate, and review code to ensure completeness and highest quality deliverables
• Advise and document best practices around integrations using Samara APIs and products
• Test, validate and review code to ensure completeness and highest quality deliverables
• Leads by example: conducts thorough code reviews and provides feedback that is actionable and insightful
• Exchange best practices, share knowledge with the Samsara product team, developer community, and advocate for customer experience
• Collaborate with the Samsara’s Developer EcoSystem team closely to improve our API experience and featureset
• Contribute to the enhancement of Professional Services methodologies and tools
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• Bilingual, with good speaking and working proficiency in Spanish
• 5+ years of experience designing and developing Integration solutions using proven architecture methodologies
• Experience in gathering data integration requirements and translating into good technical data designs
• Can write, read, and understand code in Python and any one additional programming language (for example, JavaScript, AppScript)
• Proficient in leveraging LLM-based tools for code generation, prompt engineering, automation, and enhancing developer productivity
• Experience with agentic workflows, including the design, orchestration, and deployment of multi-agent systems for enterprise use cases
• 3+ years hands-on experience in developing solutions leveraging any of the modern Cloud Services (AWS, Azure, or GCP)
• Hands-on experience in building or working with RESTful APIs/Webhooks and modern databases
• Knowledge of PowerBI/Tableau, SQL, and data visualization concepts is a huge plus
• Hands-on experience with customer evaluations and deployments, with the ability to juggle multiple customer engagements in parallel
• Proven ability to effectively manage complex projects with a wide range of stakeholders including C-Level executives
• Strong written communication and presentation skills, demonstrated ability to work with a erse set of teams
• Proficient in using GitHub for version control and collaboration
• Experience working with Modern Agile tools (e.g. Jira, Confluence)

An ideal candidate also has:

• Bachelors in Engineering, Computer Science, or related discipline
• Minimum 3+ years customer facing experience building and supporting Enterprise-scale integrations or API scripting
• Consistent track record of configuring and deploying complex technical solutions
• Familiarity with B2B system integration projects and workflows
• Bias-to-action and hands-on experience delivering business results
• Tinkering with hardware gadgets, sensors, or vehicles is a plus
• Familiarity with fleets and logistics is a plus
• Understanding of vehicle diagnostic systems is a plus

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below.

Annual Base Salary

$87,465—$117,600 USD

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.

Flexible Working 

At Samsara, we embrace a flexible working model that caters to the erse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an inidual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at Samsara

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Accommodations 

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected]  if you require any reasonable accommodations throughout the recruiting process.

Our Commitment to Authenticity

We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.

Fraudulent Employment Offer

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. 

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co.

Title: Renewals Manager, Mexico

Location: Remote - Mexico

Job Description:

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

Renewals are central to Samsara’s recurring revenue growth and long-term customer partnerships. This Renewal Manager will lead and develop a team of Renewal Account Executives responsible for driving retention and minimizing attrition across our Mexico customer base. You will be accountable for renewal rate attainment, forecast accuracy, and operational execution within a high-velocity segment. This role requires a strong frontline leader who can coach deal strategy, drive accountability, and build scalable processes to support consistent performance.

In this role, you will:

• Lead and coach a team of Renewal Account Executives to consistently achieve and exceed renewal and retention targets
• Drive accurate renewal forecasting and pipeline visibility, ensuring clear visibility into risk and upside
• Partner with Sales, Customer Success, Finance, and Legal to align on renewal strategy and account planning
• Support complex or high-value negotiations to ensure strong commercial outcomes while preserving long-term relationships
• Implement consistent inspection frameworks to improve execution and win rates
• Analyze renewal data and customer trends to identify systemic risk and performance improvement areas
• Hire, onboard, and develop an inclusive, engaged, and high performing team
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team)

Minimum requirements for the role:

• 3+ years of sales or renewals management experience; 6+ years of overall SaaS sales, account management, or renewals experience
• Demonstrated success leading quota-carrying teams and consistently achieving retention or revenue targets
• Strong forecasting discipline and comfort managing performance through data
• Proven ability to hire, coach, and develop high-performing sales talent
• Strong cross-functional collaboration skills
• Experience operating in a fast-paced, high-growth environment
• Business proficiency in English and Spanish
• Salesforce proficiency required

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.

Flexible Working 

At Samsara, we embrace a flexible working model that caters to the erse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an inidual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at Samsara

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Accommodations 

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.

Our Commitment to Authenticity

We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co.

Title: Renewals Manager, US Mid-Market

Location: Remote - US

Job Description:

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

As a Renewal Manager for the US Mid-Market team, you will lead a team of Renewal Account Executives responsible for driving retention across Samsara’s Mid-Market customer base. You will be accountable for renewal rate attainment, forecast accuracy, and operational execution within a high-velocity segment. This role requires a strong frontline leader who can coach deal strategy, drive accountability, and build scalable processes to support consistent performance.

In this role, you will:

• Lead and coach a team of Renewal Account Executives to consistently achieve and exceed renewal and retention targets
• Drive accurate renewal forecasting and pipeline visibility, ensuring clear visibility into risk and upside
• Partner with Sales, Customer Success, Finance, and Legal to align on renewal strategy and account planning
• Support complex or high-value negotiations to ensure strong commercial outcomes while preserving long-term relationships
• Implement consistent inspection frameworks to improve execution and win rates
• Analyze renewal data and customer trends to identify systemic risk and performance improvement areas
• Hire, onboard, and develop an inclusive, engaged, and high performing team
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team)

Minimum requirements for the role:

• 3+ years of sales management experience with 6+ years of overall SaaS sales, renewals, or account management experience
• Proven track record of leading teams to exceed revenue or retention targets
• Experience in high-velocity, quota-driven sales environments
• Strong deal coaching and negotiation skills
• Demonstrated ability to drive forecast accuracy
• Experience hiring, training, and developing sales professionals
• Strong cross-functional collaboration and communication skills
• Self-starter with ability to operate in a fast-changing environment
• Proficiency in Salesforce and sales productivity tools

The range of annual on-target earnings (OTE) range for full-time employees for this position is below. Please note that OTE pay may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. 

Annual OTE Salary

$139,825—$211,500 USD

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.

Flexible Working 

At Samsara, we embrace a flexible working model that caters to the erse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an inidual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at Samsara

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Accommodations 

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.

Our Commitment to Authenticity

We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co.

Title: Representative, Museum Guide

Location: Savannah United States

About Us

Founded in 1912, Girl Scouts of the USA (GSUSA) is the preeminent leadership development organization for girls, with 2.5 million members-1.8 million girls and 800,000 adults. Girl Scouts is the leading authority on girls' healthy development, and builds girls of courage, confidence, and character who make the world a better place. Today, and spanning coast to coast and across the globe, Girl Scouts of the USA is the largest girl focused organization in the United States and a household recognized brand. Many know the organization from its iconic Girl Scout Cookies (yes, they're delicious!), but Girl Scouts is so much more.

As a mission driven nonprofit organization, Girl Scouts of the USA has been championing girls as they discover their dreams and work together to change the world. From navigating a rocky hiking trail to advocating for climate justice, Girl Scouts of all backgrounds and abilities can be themselves unapologetically as they rise to meet new challenges and discover the issues that matter most to them. GSUSA describes themselves as a team of doers, innovators, problem-solvers, creators, and dreamers collaborating to support Girl Scouts in 111 local chapters and 152 countries and engaging 50 million alumni.

Everything Girl Scouts do builds their curiosity, kindness, and can-do spirit. The Girl Scout community means girls are building their self-confidence by making friends, finding adventure, giving back to their communities, gaining leadership skills, having fun, and earning awards for their achievements. Notably, Girl Scouts of the USA believes their programs should positively impact not girls, but their families too.

That's why 91% of caregivers say Girl Scouts is welcoming to families of all kinds; 83% of families say Girl Scouts connects them to something bigger; and 8 in 10 families say they value being part of the larger troop community. Engagement with Girl Scouts USA means better academic, social, and leadership outcomes for girls and their networks.

This office drives enterprise reporting and process discipline across functions at Girl Scouts of the USA with the goal of increasing Movement-wide efficiency in the most cost-effective manner. Work includes driving continuous improvement with measurable outcomes for standards and procedures across vendor contracting, procurement, IT sourcing and development, and property management. Enterprise reporting will develop and share insights into metrics and KPIs across GSUSA communities and initiatives, identifying key issues, impact areas, and opportunities for prioritization alignment. The Information Technology, Properties, Procurement/Sustainability, Public Policy/Advocacy, and Cultural Assets teams within this ision collaborate closely with all other Girl Scouts of the USA isions, while also impacting quality of service delivery to council customers in support of our end girl and volunteer customers.

POSITION SUMMARY

Do you want to have fun while making a difference? The Juliette Gordon Low Birthplace Museum is seeking to hire a part-time (hourly) Museum Associate to work as a tour guide, program leader, and visitor assistant. By sharing the life-changing story of Girl Scouts at the birthplace of its Founder, Juliette Low, the dedicated staff of the Juliette Gordon Low Birthplace support the GSUSA mission to "build girls of courage, confidence, and character to make the world a better place."

Primary duties of the position:

As a part-time Museum Tour Associate at the Birthplace, you will:

• Research and develop your own tour based on training and materials provided
• Lead visitors of erse ages, backgrounds, and abilities in engaging museum tours
• Lead Girl Scout troops in hands-on activities based on training and materials provided
• Fill in as needed at the front desk or shop selling tickets and assisting visitors
• Show initiative in completing other daily tasks as needed such as program prep and development, historic research, and light cleaning and office duties
• Serve as an enthusiastic representative of Girl Scouting

Accommodations will be made to enable qualified iniduals to perform the essential functions.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

REQUIRED COMPETENCIES

You must have a background or demonstrated interest in public history or education, in working with the public and youth audiences, and in supporting the Girl Scout Movement. You have a demonstrated commitment to excellent customer service. With strong communication, interpersonal, and storytelling skills, you are excited about making history fun in an interactive museum environment. Reliable and personable, you are a team player with a good work ethic and a desire to learn new skills on the job.

REQUIRED SKILLS

Comfortable presenting to groups

Comfortable working with children

Comfort with managing classroom activities

Basic math skills

Ability to learn and retain tour and activity background information

Ability to adapt classroom activities for age and ability

PHYSICAL DEMANDS: This job requires the ability to give group presentations and assist visitors in a busy museum environment and/or manage classroom activities for youth audiences multiple times during a work shift. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

WORK ENVIRONMENT: This job operates in a professional museum environment.

POSITION TYPE / EXPECTED HOURS OF WORK: This is a part-time position.

Days and hours of work: weekend and weekday shifts are typically 3-7 hours long and range from 8:30 am - 7:30pm, and some holidays. Those who are available to regularly work during the holidays and during our busy spring/summer seasons will be given special consideration. Due to the seasonal nature of museum visitation, we cannot guarantee a minimum of hours.

Current starting rate is $14.00/hour.

AAP/EEO Statement: GSUSA is an equal employment opportunity employer.

Title: Personal Lines Retention Agent

Location: Des Plaines, IL

Job Description:

**This role is fully remote and requires an active P&C License**

About us:

VIU by HUB, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and iniduals in our local communities. We help iniduals evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture.

Our team is growing, and we are looking for a "people person" who is passionate about helping others. If you like learning new skills and tackling challenges, this is the right fit for you. The Personal Lines Retention Agent provides a high level of service to our inidual clients and helps us maintain strong relationships with our customers.

We are the perfect fit if you…

• Are driven by competition.
• Enjoy participating in competitive Sales incentive contests held throughout the year.
• Want to work for the #1 Personal Lines Broker in the US.
• Are seeking a progressive work environment at a rapidly growing organization.
• Leverage your internal resources to assist your customers.
• Have a desire to help others protect their future.
• Have an entrepreneurial spirit and are challenged by the opportunity to grow the business.
• Are focused on learning and development to enhance your industry knowledge and expertise.
• Are well organized and maintain a well-established follow up process.
• Have great verbal and written communication.
• Are a self-starter willing to invest time and energy to learn the technical aspects of our business.
• Believe in integrity and building success by developing relationships with others.

Responsibilities:

• Successfully work in a call center type of environment.
• Process endorsement requests for personal lines insurance policies; secure pricing from carrier if needed.
• Manage account documentation; send documentation to insured and follow up to ensure it was received and submitted to the carrier.
• Maintain follow-up system with insurance carriers to ensure requests are processed timely.
• Furnish underwriters with additional information as requested.
• Issue certificates of insurance and evidence of property forms to clients and clients representatives upon request.
• Process lost policy release forms; transmit correspondence to insureds and carriers.
• Perform other specific duties and projects as assigned by management.
• Daily manage the agency interface system (download); ensure all transactions are matched so revenue is recorded accurately by month end.
• May provide sales support, which includes rating policies and entering policy information into database.
• Pursue a program for personal and professional development.

Qualifications:

• High school graduate or equivalent (some college a plus).
• 1+ year experience in sales or customer service.
• Embrace the latest technologies available.
• Excellent customer service and communication skills.
• Proficient in computer skills and basic software packages.
• Intermediate to expert computer acumen.
• Acts decisively and demonstrates good judgment.
• Strong oral and written communication skills.
• Strong attention to detail with excellent time management and decision-making skills

Salary Transparency

• The expected pay for this position is $25.64 per hour. In addition, this role offers a performance-based, uncapped commission structure and bonus incentives. Total compensation will be impacted by factors such as the successful candidate’s skills, experience, and performance. HUB International is proud to offer comprehensive benefit and total compensation packages, health, dental, vision, life, and disability insurance; FSA, HSA, and 401(k) accounts, and paid-time-off benefits.

#VIUbyHUB

Department Sales

Required Experience: 1-2 years of relevant experience

Required Travel: Negligible

Required Education: High school or equivalent

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team [email protected]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Title: Senior Administrative Assistant

Location: Raritan, New Jersey, United States of America

Job Description:

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an inidual.  At Johnson & Johnson, we respect the ersity and dignity of our employees and recognize their merit.

Job Function:

Business Support

Job SubFunction:

Administration & Secretarial

Job Category:

Business Enablement/Support

All Job Posting Locations:

Raritan, New Jersey, United States of America

Job Description:

We are searching for the best talent for a Senior Administrative Assistant. This hybrid position is in Raritan, NJ.

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine

This position will provide outstanding administrative support and assistance to GCSO GU Oncology Global Commercial Leader and the GU Oncology Senior Director Leadership team.

Key Responsibilities

• Daily Calendar coordination (GU Oncology Vice President), including scheduling and arranging meetings with internal and external partners.
• Works independently and proactively reviews calendar and anticipates needs.
• Calendar coordination (GULT Senior Directors) – interviews, large events, organizing complex meetings
• Prepare documents of a highly confidential and sensitive nature such as presentations, memos and correspondence, expense reports
• Closely partner with internal teams to build and distribute pre-reads and training materials, when required
• Domestic and international travel arrangements
• Track communications and capture analytics
• Event coordination
• Proficiency in utilizing and innovating on current technology platforms, including; Microsoft apps – Teams, Copilot, One Note, Excel, Outlook, PowerPoint, Word, web page navigation, Concur, SharePoint, Zoom, Global Connect, Workday, Our Source, e-marketplace
• Coordinate and administer Global Services Service Excellence & Experience engagements by managing statements of work and purchase orders; tracking expenditures and follow-up on actual expenses in variance reports; processing invoices and tracking against monthly reports; developing periodic reporting and communicating purchase order status reports.
• Achieve results in the absence of day-to-day mentorship
• Maintain strict confidentiality and exercising independent discretion and judgment to tackle complex problems
• Maintain office environment and serving as single point of contact for facilities
• Provide support for large departmental and group meetings (i.e. Town Hall meetings) including logistical support; obtain meeting room space, catering requirements, AV support, agenda support.
• The Senior Assistant may scan e-mail for executives and highlight items for review or action. 
• The Senior Assistant may provide back up support to other Administrative Assistants.

Qualifications

• A minimum of a high school diploma is required.
• A minimum of 6 years of experience in an administrative capacity supporting senior management is required.
• Strong organizational skills and attention to detail is required.
• Demonstrated proficiency in Microsoft Office programs (Word, Excel, PowerPoint, and Outlook) is required.
• Expertise in Microsoft PowerPoint is preferred.
• Experience with productivity tools and portal technologies (i.e. Zoom, Microsoft Teams, Global Connect, SharePoint sites) is required.
• Experience working with systems such as HR systems (Workday) on-line travel systems and/or expense reporting system (Concur) is highly preferred.
• Experience with software based platforms, remote communications platforms and IT is highly desired
• The ability to prioritize, maintain confidentiality, and operate with patience and integrity in a complex, high-profile, and rapidly changing environment is required.
• Experience with Ariba, eMarketplace, Aravo, Concur, Totality, and/ or running budgets is highly preferred.
• Excellent communication skills are required.
• Strong leadership, interpersonal, teamwork, analytical and problem-solving skills are required. 
• Sound judgment and discretion with ability independently to assess and resolve complex situations and shift priorities as the need arises

This job posting is anticipated to close on 3/17/2026.

This position is overtime eligible.  

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and iniduals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an inidual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource

Required Skills:

Preferred Skills:

Accountability, Administrative Support, Business Writing, Communication, Customer Centricity, Data Capturing, Diary Management, Document Management, Event Management, Microsoft Office, Office Administration, Organizational Knowledge, Organizing, Presentation Development, Process Oriented, Professional Ethics, Travel Planning, Typing

The anticipated base pay range for this position is :

$52,500.00 - $84,525.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

Vacation –120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year

Holiday pay, including Floating Holidays –13 days per calendar year

Work, Personal and Family Time - up to 40 hours per calendar year

Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year

Caregiver Leave – 80 hours in a 52-week rolling period10 days

Volunteer Leave – 32 hours per calendar year

Military Spouse Time-Off – 80 hours per calendar year

Real Estate Receptionist - Part Time

PART TIME

Johns Island, SC, US

Requisition ID: 1826

On Kiawah Island, located just south of Charleston, South Carolina, day breaks across a pristine 10-mile beach, expansive marsh savannahs, ribboning rivers, and some of the most-acclaimed amenities available on the Eastern Seaboard. Kiawah Island Club and Real Estate delivers a erse collection of private amenities in distinctive venues. Amid uncommon scenic beauty, Members can savor the island’s best offerings and create lifelong memories with family and friends.    

When you come to Kiawah, you’ll know if it’s right for you the moment you set foot on the Island. It produces a feeling you can’t quite describe but you never want to let go.  

Kiawah Island Real Estate is currently hiring for a PART TIME Receptionist position for the Sales Office. The position would mostly be Saturdays 9am-5pm and Sundays 12pm-5pm and occasionally filling in weekdays and holidays as needed 9am-5pm. Duties include but are not limited to:

•    Answer phone and give messages

•    Greet appointments

•    Set up conference calls

•    Go through mail and place in appropriate in box

•    Date faxes, stamp and distribute appropriately.

•    Order office supplies, coffee, and other drinks

•    Set up and maintain files

•    Process check requests

•    Type correspondence

•    Make travel arrangements

•    Mailings

•    Copying and collating

Qualifications

• Weekend availability
• Proficient with computers including software like email, Word, and Excel
• Strong organizational and interpersonal skills
• A proven background in hospitality
• Ability to sit 6-8 hours/day

In person applications are welcome between the hours of 8:30 a.m. and 5:00 p.m. Monday through Friday at 253 Gardeners Circle Suite 210 Kiawah Island, SC 29455. 

Benefits 

*Benefits are available to full-time employees after a waiting period and include: Medical, Dental, Vision, Short Term and Long Term Disability, 401(k), Life Insurance, Accident Insurance, Telehealth, Health/ Dependent care spending account, wellness program and generous paid time off including 12 vacation days, 6 sick days and 9 paid holidays per year. KP is an Equal Opportunity Employer that uses E-Verify. As an Equal Opportunity Employer, KP and its affiliates do not discriminate in hiring or employment on the basis of race, color, religion, national origin, gender, age, genetic information, sexual orientation, disability, or veteran status. All qualified candidates are encouraged to apply.

Regular Part-Time Office Assistant

Location: Cody United States

Job Description:

The City of Cody is seeking to fill the position of a Regular Part-Time Office Assistant at the Paul Stock Aquatics and Recreation Center in the Parks and Recreation Division of the City of Cody.

The primary duties include a variety of administrative duties including reception of guests, creating and maintaining records, cash balancing and correspondence. Must learn overall operation of control desk at Recreation Center. Employee will answer requests for information, receives calls at the facility, employee will be responsible for providing excellent customer service to all who enter and use the facility. Employee will greet patrons, answer their questions, and help them register for programs and activities.

This position requires the employee to work shifts including early mornings, evenings, weekends.

Graduation from high school or GED required. Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years; or an equivalent combination of education and experience

This is a regular part-time position working a minimum of 20 and maximum of 28 hours per week. The position is classified as a Grade 7 Step 1 at $17.11 per hour and the City of Cody partial benefit package applies.

Title: Administrative & Human Resources Assistant, Part Time

Location: Rockville United States

Job Description:

Job Summary: This multi-faceted position serves as the front desk Receptionist and supports Human Resources initiatives including benefits, billing reconciliation, human resources audits, employee relations, filing and other administrative tasks.

What will you do:

Administrative Support:

• Welcome and direct visitors accordingly
• Answer & transfer phone calls: screen calls as necessary
• Responsible for office supply inventory and orders
• Coordinate Uniform Request & Inventory
• Handle customer service duties and employee, client, or vendor request as appropriate
• Oversee office & administrative tasks

Human Resources Support:

• Filing & assisting with HR audits
• Assist in new hire benefit enrollment
• Benefit reconciliation
• Employment Verifications (hourly employees)
• Other duties as assigned by the Director, Human Resources

Qualifications:

• Minimum of 2 years of Customer Service Experience or office administration
• Ability to prioritize and multitask
• Excellent Written and verbal communication skills
• Bilingual Spanish/English is a must
• Strong Attention to detail and organization skills
• Proficient computer skills, including Microsoft Office Suite (word, PowerPoint, excel, teams)

Hours: 8:30 am- 5 pm, 3 days per week (M-F)

Benefits: 401k, paid time off, holidays

Patron Services Coordinator

Regular Part-TimeClerical

Boston, MA, US

Requisition ID: 1190

Salary Range:$22.00 To $22.00 Hourly

The New England Conservatory, an independent not-for-profit institution, is recognized internationally as a leader among music schools, educating and training musicians of all ages from around the world. With approximately 750 music students representing more than 40 countries, NEC cultivates a erse, dynamic community for students, providing them with performance opportunities and high-caliber training by 225 internationally esteemed artist-teachers and scholars. NEC pushes the boundaries of making and teaching music through college-level musical training in classical, jazz, and Contemporary Improvisation. It offers unique interdisciplinary programs such as Entrepreneurial Musicianship and Community Performances & Partnerships that empower students to create their own musical opportunities. As part of NEC's mission to make lifelong music education available to everyone, the Division of Expanded Education delivers training and performance opportunities for children, pre-college students, and adults.

JOB SUMMARY:

The Patron Services Coordinator supports the daily operations of the NEC Box Office & Front of House teams, with a focus on front-of-house operations, ticket sales, patron support, and student worker coordination. Reporting to the Box Office Manager, this role helps ensure a high standard of customer service and event support for NEC’s performances and rentals. This position is public-facing and interacts with NEC students, faculty, staff, rental clients, and patrons.

This is a part-time position, averaging 15 hours per week. Availability on evenings and weekends are required. 

KEY RESPONSIBILITIES:

• Student Staff Support 

  • Help train and guide student Box Office and Front of House workers during assigned shifts

  • Assist the Box Office Manager with ensuring that student staff fulfill their assigned shifts

  • Share responsibility for maintaining training materials and reviewing protocol documents 

  • Relay observations and issues to the Box Office Manager for performance feedback or disciplinary follow-up

• Box Office Support

  • Assist the student Box Office Attendants with processing in-person and phone orders using Patron Manager as needed

  • Monitor online sales periodically and ensure basic ticketing operations are running smoothly

   

• Event Support

  • Support front-of-house operations for some NEC performances, rentals, and special events

  • Coordinate event logistics with rental clients and internal partners under the guidance of the Box Office Manager

  • Assist with special event support, such as NEC’s Commencement Ceremony or donor-focused programs

   

• Patron Experience & Service Oversight 

  • Provide courteous, timely assistance to all guests and model strong customer service behavior for student staff 

  • Serve as a visible point of contact during events to assist patrons and ensure a welcoming, professional environment 

  • Respond to questions or issues escalated by student staff and ensure service standards are upheld

   

• Collaboration & Coverage

  • Coordinate scheduling, responsibilities, and task coverage with other Coordinators 

  • Share updates and observations to ensure continuity across overlapping and alternating shifts

NEC is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, citizenship, disability, or veteran status.

Annual Clery Report

In accordance with the federal Clery and Campus SaVE Acts, New England Conservatory of Music (NEC) commits to providing all current and prospective students and employees with access to the annual Campus Security and Fire Safety Report. This report will provide the reader with a record of statistics regarding crimes that were reported in the NEC community during the previous three years as well as College policies and procedures, in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. This report may be accessed here. A paper copy can be requested by contacting NEC's Director of Public Safety at 290 Huntington Ave, Boston, MA 02115.

Title: Bilingual Call Centre Representative (French & English)

Location: Moncton, New Brunswick, Canada

Department: Operations

Job Description:

Camis is a recognized industry leader in reservation and park management technology. We connect people to a world of memorable experiences through our robust, user-friendly reservation software and best-in-class call center services. Trusted by over 1,300 government-operated parks, campgrounds, harbors, and marinas across North America, Camis is dedicated to delivering innovative solutions that make it easier for visitors to discover, book, and enjoy the most beautiful landscapes.

We believe work should be fun, fulfilling, and flexible—and we’re looking for friendly, motivated people to join us!

Learn more at www.camis.com

Why Join Us?

Now Hiring: Bilingual Reservation Agent (French/English)

As a Bilingual Reservation Agent, you’ll assist the public with reservations and answer process related questions. We provide outstanding training, a flexible work atmosphere, and a erse team committed to helping you develop transferable skills for long-term success. Many of our agents have grown into exciting roles within our organization.

What You Bring to the Table

• Professional oral and written skills in English and French

• Friendly demeanor and excellent listening skills

• Patience and empathy when assisting customers

• Tactful, pleasant communication style

• Quick learner with strong computer skills

• Ability to think on your feet and communicate clearly

• 1 year of customer service experience (call center experience is a plus)

What We Offer

• A welcoming, team-based environment that values your commitment

• Comprehensive paid training to set you up for success

• Monthly bonuses to celebrate your achievements

• A well-equipped call center environment

• Free camping perks for you to enjoy

Important Details

• Start Date: May 7, 2026

• Remote Orientation: Thursday, April 2, 2026 - 10:00 AM – 3:00 PM EST

• Training: Two-week remote paid training

  • Week 1: Monday, May 11 to Friday, May 15 - 9:00AM - 5:00PM EST

  • Week 2: Monday, May 18 to Friday, May 22 - 9:00 AM – 5:00 PM EST

  • Full attendance is mandatory

   

• Hours of Operation: 7 AM – 10 PM EST, 7 days a week

• Post-training schedule: 10–15 hours/week (may increase with call volume)

• Open availability is preferred, with a strong need for Sunday availability

• End of Contract Date: September 6, 2026

Ready to start your journey with us? Apply today and join a team that values growth, flexibility, and fun!

Camis is committed to fostering a culture that celebrates ersity and inclusion with an intentional focus on recruiting and retaining employees from erse backgrounds, creating awareness of ersity issues and benefits, fostering a supportive environment where inclusivity is expected and prioritized, and holding ourselves accountable for promoting this perspective throughout the organization. The Camis team strives to collectively promote a culture that empowers our employees and fosters values of respect, inclusion, and belonging across the company.

Title: Canine Behavioral Specialist

Location: College Park, Georgia

Department: Other

Job Description:

Pet Paradise® is a comprehensive pet care provider offering boarding, day camp, grooming and veterinary services. At Pet Paradise, our mission is to enhance the quality of life for pets and our customers by providing exceptional pet care and an outstanding customer experience. Located in eleven states and over sixty locations, Pet Paradise continues to expand in the southern region of the United States.  

Canine Behavior Specialist

The Canine Behavior Specialist is responsible for identifying desired behaviors and developing a training plan to teach new or improved behavior based on the needs of both the pet and the pet parent. Using practical knowledge of animal behavior, training techniques, and equipment; the Canine Behavior Specialist will educate pet parents on effective methods to sustain learned behaviors and acquired skills. Train and certify other Pet Paradise employees in dog training techniques.

Essential Functions of the Canine Behavior Specialist include:

Consult with customers to discuss behavioral concerns and training needs of pets and pet parents.

• Develop suitable training plans, focusing on and resolving problem areas, including aggression, separation anxiety, hyperactivity, and biting.

• Teach dogs to obey basic commands using various training techniques that are best suited to each dog’s personality and attributes.

• Educate pet parents on appropriate training methods to enforce and maintain behaviors and skills learned during training sessions.

• Examine the progress of each dog and provide regular progress updates to pet parents.

• Promote, demonstrate, and offer dog training programs to pet parents.

• Answer customer questions regarding training, behavioral issues, and pricing for training services.

• Travel throughout Pet Paradise locations training other employees on dog training techniques.

• Contact customers to schedule training appointments and verify bookings.

Qualifications & Experience 

To perform this job successfully, the inidual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.

• High school diploma or general education degree (GED);
• Two years industry related experience and/or training.
• Pet Trainer Certification required.
• Ability to travel as needed (Up to 20% of travel across resort locations/regions).
• Advanced knowledge of dog training techniques as well as animal behavior and body language.
• Sound knowledge of various dog training techniques and demonstrate excellent communication, dog handling, and problem-solving skills.
• Able to handle a variety of dogs (sizes and breeds) safely and comfortably.

Language Ability: 

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.  

Math Ability: 

Ability to calculate figures and amounts such as discounts, commissions, proportions, and percentages. 

Reasoning Ability:  

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:  

A general understanding of Microsoft Office and Windows is preferred, but not required.

Certificates and Licenses:  

Canine/feline CPR

ABKA Level 1 certification within 180 days

Valid driver's license (applicable if willing to transport guests)

Special Skills:  

Professional appearance in compliance with dress code

Confident and energetic personality

Strong organizational, cash management, and sales skills

Strong ability to prioritize and multi-task, work with minimal supervision.

Reliable and flexible to Resort needs

Equipment:

Motor vehicle (applicable if willing to transport guests)

Work Environment: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to wet or humid conditions (non-weather); work in high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outdoor weather conditions; risk of electrical shock and vibration.

May be exposed to animals that are agitated and/or injured.  Animals may scratch and/or bite.

The noise level in the work environment is usually loud.

While performing the duties of this job, the employee will primarily be in an office environment, with remote work flexibility.  As appropriate, the employee may visit our resorts to engage with managers and associates.

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 50 pounds. A team lift may be required for heavier items.  While performing the duties of this job, the employee is regularly required to talk or hear.  The employee is frequently required to stand; walk; sit and use hands.  The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.

Perks & Benefits:

• Complimentary Pet Day Camp – Bring your dog with you to work!
• 30 Days of Complimentary Pet Boarding (non-holidays)
• On-demand pay with DailyPay
• Discounted Veterinary Care and Grooming Services (per location)
• Dog/Cat Adoption Assistance
• Fitness Reimbursement
• Paid Time Off (both full-time and part-time status)
• 401(k) with company match
• Health, Dental and Vision Insurance (full-time status)

Title: Retention Supervisor

Location: Des Plaines, IL

Job Description:

**This position is fully remote**

About us:

Powered by HUB International, VIU by HUB is a digital insurance platform built to make finding the right coverage simple, fast, and stress-free. As a dynamic start-up backed by a leading global insurance brokerage, VIU by HUB blends cutting-edge technology with personalized expert guidance. Customers can compare policies, shop top-rated carriers, and receive customized quotes- all with unbiased advice available online or through a dedicated human advisor.

Role Overview

The Retention Supervisor leads a team of Retention agents to deliver exceptional customer experiences that maximize policy retention and customer lifetime value. This front-line leader coaches team members, implements retention strategies, monitors performance metrics, and fosters a culture of continuous improvement and customer-centricity through hands-on leadership and daily coaching.

Role Responsibilities

• Lead daily coaching activities including side-by-sides, team huddles, and monthly one-on-one sessions focused on development, performance, and career growth

• Deliver performance reviews and provide ongoing feedback to drive inidual and team success

• Monitor call quality, customer interactions, and process adherence to identify coaching opportunities

• Coach agents on cross-sell and round-out techniques (umbrella, flood, earthquake, life) to drive NEX/AOR yield rate and premium-per-FTE performance

• Foster a positive, competitive environment that motivates agents to exceed retention goals

• Develop and implement creative retention strategies to improve customer retention rates

• Identify trends in cancellations and non-renewals; implement solutions to address root causes

• Build, monitor, and analyze KPIs including retention rate, save rate, customer satisfaction, call quality, and First Call Resolution (FCR)

• Hold team accountable to performance standards including Sales Phone Yield Rate targets

• Review previous day results daily to celebrate wins and address performance gaps

• Partner with recruiting to identify, interview, and hire new Retention team members

• Lead onboarding and training for new hires to ensure successful ramp-up

• Identify high-potential team members and create development plans for advancement

• Address performance issues through coaching, performance improvement plans, or disciplinary action

• Maintain deep knowledge of systems, processes, and insurance products to effectively support the team

• Manage team schedules, time-off requests, and coverage to ensure adequate staffing

Key Competencies

• Think Strategically - Identifies and resolves strategic challenges
• Champion Talent - Prioritizes attracting and developing erse talent
• Know the Business - Uses market and industry knowledge to set priorities and instill business-oriented mindset
• Drive Results - Improves costs, quality, revenue, efficiency, and overall business outcomes
• Be Agile - Guides others in preparing and responding to change
• Foster Collaboration - Proactively helps and involves others across boundaries
• Communication with Impact - Creates open, direct, and respectful communication

Qualifications

• High school diploma or equivalent (Bachelor's degree in Business or Communications preferred)

• 3-5 years of insurance industry experience (Property & Casualty preferred)

• 1-3 years coaching, training, or developing team members

• Call center or contact center experience

• Proven track record driving sales, retention, or round-out opportunities

• Strong organizational skills with attention to detail

• Active Property & Casualty insurance license (or ability to obtain within 90 days)

• Previous supervisory or team lead experience in insurance or financial services

• Experience with retention strategies, customer save techniques, and objection handling

• Familiarity with insurance CRM systems, quality monitoring tools, and workforce management platforms

• Limited travel required (occasional team meetings, training, company events)

• Hours vary based on business needs; occasional closing shift required (9PM EST)

Knowledge & Skills

• Strong understanding of personal lines insurance products (auto, home, renters, umbrella) including coverage options, rating factors, and competitive positioning
• Knowledge of call center metrics, quality standards, and best practices for managing inbound/outbound teams
• Skilled in coaching methodologies including side-by-side observation, call calibration, role-playing, consultative selling, and objection handling
• Ability to interpret performance data, identify trends, and translate insights into actionable coaching and strategy
• Deep commitment to customer satisfaction with ability to model exceptional service behaviors
• Self-starter with entrepreneurial mindset and initiative to identify opportunities and drive continuous improvement
• Ability to analyze First Call Resolution data and translate findings into targeted coaching that improves efficiency and customer experience

Salary Transparency

• The expected pay for this position ranges from $62,000- $68,000. In addition, this role offers a performance-based commission structure and bonus incentives

#VIUbyHUB

Department Account Management & Service

Required Experience: 2-5 years of relevant experience

Required Travel: Up to 25%

Required Education: High school or equivalent

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

E-Verify Program

We endeavor to make this website accessible to any and all users. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Title: QA Lead - Magic The Gathering Online

Locations: (CA, WA, TX, NY

remote

Job Description:

Studio/Department: Quality Assurance

Employee Type: Full Time

Location: Renton, WA/Remote (Daybreak Approved Remote Locations (CA, WA, TX, NY))

Salary Range: $45,000 - $60,000, pay may vary on location. 

The Quality Assurance Lead is responsible for coordinating testing of Magic the Gathering Online. Providing support for the development teams on planning testing for Content and Feature releases, supporting Live Ops and directing the QA team on day-to-day operations. This position reports to the Senior Producer.

• Create Test Plans for Content and Feature Releases

• Collaborate with the development team on Test Coverage and Risk assessment

• Coordinate QA team tasks and direction

• Support Community and Customer Support teams on investigation of player reports

• Work on Iterative Process improvement with Producers

• Advocate for the player experience by giving qualitative feedback

• Support Live Releases and Emergencies on the Live Environment

• Experience working with outsourced testers

Leader In Craft

• Modern Techniques: Proficient in QA Methodologies and best practices

• Skills: Excellent written and verbal communication

• Proactive: Raises visibility on issues

• Experience: 4  years of quality assurance

• Knowledge: Deep Understanding of Magic the Gathering Rules and Gameplay

• Bonus: Familiarity with MTGO or Digital Magic the Gathering

• End result: Exhibits essential inter-team cooperation to ensure the game is improved and ready for customers.

Culture

• Innovative Ownership: Be an owner, build owners

We know that to succeed means to fail but fail wisely and come back better. Don’t do something just because it’s always done that way. Be open to learning from all sources and be willing to teach all. Work smart and pursue your craft with passion.

• Empathy: Walk in their shoes

We take the time to see from the perspectives of our team members and our players. We care deeply, behave positively, and communicate candidly. Emotional intelligence allows our team to act with respect and appreciate each another (and ourselves).

• Collaboration: See the best idea, not have the best idea

We are better together than by ourselves, so we know that a great idea can come from anywhere. We are committed to hiring the best-fitting team members who amplify our craftsmanship and inspire us all to grow.

• Honesty/Humility: Integrity matters

We have the self-reflection to hold ourselves accountable and support those who also hold themselves accountable. Be transparent to build trust and a team that is empowered to be bold and authentic. We trust our team members and their feedback.

Note: Employment Agencies: Please do not contact this job post with unsolicited services or offers

Other Criteria

• Years of Experience, Education, and/or Certification…

  • Knowledge of Test Casing Software and Bug Management Software (Testrail, Jira, etc)

  • Education High School Graduate or equivalent

  • Ability to follow verbal and written instructions

  • Strong analytical and organizational skills

  • Working background in Quality Assurance or 6+ years in the gaming industry

  • Working knowledge of the software development process

  • Knowledge of Magic the Gathering required

We invite you to get in the game with us and help us make exciting experiences!

ABOUT OUR COMPANY

Daybreak Game Company LLC is a recognized worldwide leader in massively multiplayer online games. Best known for blockbuster hits and franchises such as DC Universe™ Online, PlanetSide®, EverQuest®, and Dungeons and Dragons Online®, Daybreak creates, develops, and provides compelling online entertainment for millions of gamers worldwide. We are the game publisher for Darkpaw Studios, Rogue Planet Gaming Studio, Dimensional Ink Games, and Standing Stone Games. To top it off, we are making games in three of the coolest cities in the United States: San Diego, Austin, and Boston.

Be Aware of Fraudulent Recruiting Activities

*Daybreak Game Company, LLC. is an Equal Opportunity Employer, committed to Diversity in the workplace.*

Title: Patient Access Assistant | Hospital ETC

Location: Saint Cloud United States

Job type: Onsite

Job Description:

Enjoy a rewarding position in our Hospital Emergency Trauma Center as a Patient Access Assistant! As a Patient Access Assistant, you are often the first point of contact for our patients. In this highly visibility role, you will welcome patients and check them in for their appointment. This role requires independent analysis, exercise of judgment and detailed knowledge of facility procedures related to the work performed. You will be responsible for obtaining and identifying information necessary to produce billable patient accounts.

Schedule:

• Part Time | 24 Hours Every Two Weeks
• 12-hour Shifts | 7:00 pm to 7:30 am | Every Other Weekend

Pay and Benefits (Total Rewards):

• $18.28+ per hour however, we pay more for experience.

• +$1.05 per hour on weekends

• Full Pay Spectrum for this position: $17.00 - $25.54

• Full time Benefits; medical, dental, PTO, retirement, employee discounts and more!

• Tuition reimbursement and college grant programs are available.

Qualifications:

• High school diploma or equivalent required
• Excellent customer service skills
• Strong verbal and written communication skills required
• One to two year post high school training in clerical, secretarial or business area preferred
• One-year prior experience in scheduling, billing, patient access, accounts receivable and/or collections experience in healthcare (clinic or hospital preferred)

CentraCare has made a commitment to ersity in its workforce. All iniduals including, but not limited to, iniduals with disabilities, are encouraged to apply. CentraCare is an EEO/AA employer.

Title: Registration Specialist I - Ball Memorial - Part Time Days

Location: Muncie United States

Job Description:

Job Description

Overview

Hours: 8:30am-5pm - Monday, Thursday and Friday

Location: On-site-2525 W University Ave, Suite 502, Muncie, IN 47303

Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment. Answers incoming calls and directs patients and visitors appropriately.

Key Responsibilities:

• Scheduling/re-scheduling patients
• Answering the clinic phones
• Checking in and checking out patients

Medical Office experience preferred

• High School Diploma/GED is required.
• Prefer relevant experience in a health care setting.
• Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).

Title: Sales Representative

Location:  Minnetonka, MN, United States

Work Type: Part Time, Onsite

Job Description:

Description

Are you motivated by the satisfaction of positively affecting someone's day?!

As a Part-Time Sales Representative you will be responsible for greeting and assisting customers, maintaining a neat, maintain in stock of merchandise, organized and clean sales floor promoting the Northern Tool credit card program, selling extended service protection plans on qualifying items, and supporting the management team with day-to-day store merchandise and operations directions. At Northern Tool + Equipment we get up every day to serve the tradespeople who keep our country running strong and the weekend warriors who want to work like them. It's our mission to make sure they have the right tools for the job, and an easy, hassle-free experience at our store so they can get in, get out and get on with the job at hand. Your positive and professional attitude contributes to our winning culture and makes sure we leave a lasting impression.

Role Specific Details:

• Schedule Requirements: Must be available to work afternoons and evenings, including at least one weekend day (Saturday or Sunday).

Key Responsibilities:

• Create a one-stop shopping experience with exceptional customer service, ask probing inquiries to better understand the customer's needs.
• Greeting customers wherever they are in the store, assisting them with product selection, merchandising aisles and endcaps, and positioning merchandise appropriately.
• Offering our Protection Plans on all eligible products and offering our credit card on all customer transactions (Incentive pay for selling protection plans and credit cards).
• Being a team player by assisting with tasks that improve the way your team serves our consumers.

What you will bring to the table:

• Prior retail sales, cashier or customer service experience admired, but not required.
• Flexible availability and willingness to work some weekends and holidays as needed.
• A love of tools & equipment.
• Excellent communication skills.
• Ability to lift 70 Lbs.
• Service focused mindset.

About Us

Northern Tool + Equipment is a family business with roots stretching back three generations to Minnesota's Iron Range, where our blue-collar work ethic and commitment to serving the people who do the tough jobs was born. Our mission is to be the best in the world at serving the professional tradespeople and those who want to work like them. With over 130 retail stores across 24 states, top national brands and global manufacturing operations designed to create our own specialized tools and equipment, we are busting our knuckles to deliver the products, prices and advice our customers need to succeed. We're looking for people who share our blue-collar work ethic. If you're the kind of person who likes to put your nose to the grindstone to help your customers and company succeed, we'd love to talk to you about becoming a member of our team.

Northern Tool + Equipment is proud to be recognized by Forbes as a Top Midsize Employer in 2023. We are committed to creating a workplace where your contributions are valued, and your professional growth is encouraged. When you join our team, you'll enjoy a comprehensive and competitive compensation package that includes:

• Competitive Pay: Earn $12.40 - $18.27 hourly, with your exact compensation personalized based on your skills, experience, and location. We believe in rewarding top talent with pay that reflects your value.
• Flexible Work Schedule: Achieve the work-life balance you deserve with our flexible scheduling, this is a part-time position.
• Comprehensive Benefits Package: Your health and well-being are our priority. We offer a variety of health plans, so you can choose what best fits your needs. Employees working 30+ hours per week enjoy a robust benefits package, including medical, dental, vision, and a 401(k) plan with an enhanced company match to support your financial future.
• Generous Employee Discount: Love our products? So do we! Enjoy a significant discount on the quality tools and equipment we offer, helping you save on the items you love to use.
• Get Paid on Your Terms: With our Daily Pay option, you don't have to wait for payday-access your earnings whenever you need them for added financial flexibility.
• Holidays and Time Off: We believe in giving our team time to relax and recharge. Our stores are closed on Easter, Thanksgiving, and Christmas, ensuring you can enjoy these special occasions with your loved ones. Additionally, we operate with reduced hours on five other federal holidays, recognizing the importance of personal time. Employees working 30+ hours per week are eligible for paid holidays and paid time off.
• Incentives: Be rewarded for eligible incentive programs.

When you join Northern Tool + Equipment, you're not just starting a job-you're joining a community that supports your success. Come be a part of a team where your skills, dedication, and passion are recognized and celebrated. Your future starts here!

Title: Part Time Leasing Consultant

Location: Daytona Beach, FL,  United States

Part Time

Job Description:

COMPANY OVERVIEW   

Venterra Realty is a growing developer, owner, and operator of multifamily apartments with approximately 90 mixed-use and multifamily communities across 21 major US cities. Over 42,000 people and more than 10,000 pets call Venterra "home"! We are committed to improving the lives of our residents by delivering an industry-leading customer experience. Through the exceptional commitment and dedication of our approximately 900 team members, we’ve enjoyed tremendous growth and financial success over our 23-year history. 

We’re thrilled to be recognized as a leading workplace with numerous prestigious awards year after year! In 2024 alone, Great Place to Work’s annual employee survey led to various workplace recognitions including being named one of the 2024 FORTUNE© Best Medium Workplaces, ranking #1 in our size category on the 2024 Best Workplaces in Real Estate list, and being celebrated as one of People Magazine's 2024 PEOPLE® Companies that Care. Anonymous Venterra Glassdoor reviews have also resulted in our becoming a five-time Glassdoor Best Places to Work winner.  

Explore our communities at VenterraLiving.com, and visit Venterra.com to learn more about how we’re out-caring the competition by staying true to our value proposition: “We care more about renter experiences, which drives superior results.” 

THE OPPORTUNITY

Drive revenue growth by maximizing occupancy and delivering an exceptional experience to prospective and current residents.

KEY RESPONSIBILITIES:  

• Achieve leasing goals by converting leads into leases through rapport-building and effective sales techniques while enabling rent growth by promoting premium units and other rentables, securing optimal lease terms, and minimizing concessions. 
• Respond to inquiries promptly, follow up on leads, and maintain a strong pipeline using CRM tools. 
• Increase renewal rates by fostering strong resident relationships and addressing concerns proactively. 
• Monitor local rental trends, competitor pricing, new construction and market demand to contribute insights for sales strategies.  
• Engage with marketing initiatives, resident events, and social media outreach to boost brand visibility and drive occupancy. 
• Maintain tour routes and show units to leave a lasting positive impression on prospects.  
• Deliver a seamless, world-class move-in experience that exceeds resident expectations. 
• Deliver exceptional customer service by proactively engaging with residents, addressing concerns with professionalism and empathy, and creating a welcoming community atmosphere.

CANDIDATE PROFILE      

• 1-3 years’ experience in sales, leasing, or customer service (multifamily experience preferred). 
• Proficiency in CRM tools preferred. 
• Strong negotiation and communication skills. 
• Ability to work weekends and a flexible schedule as needed. 
• Highschool diploma or equivalent required. 
• Some college preferred.

BENEFITS           

• Competitive Base Salary and performance bonus. 
• A robust package of Health (Medical (PPO), Dental, Vision), 401k matching, paid vacation suite benefits and employer-paid Short & Long-Term Disability, among other things. 
• Educational Assistance / Reimbursement to support your drive to learn. 
• 8 paid hours per year of Volunteer Time Off to serve the organization(s) of your choice. 
• Access to thousands of employee discounts with BenefitHub.

Venterra Realty is an equal opportunity employer. Accessibility accommodations are available on request for candidates taking part in all stages of the selection process.

Title: Team Lead, Sales Part Time

Location: Grand Prairie United States

Job Description:

Overview

As a Team Leader at Crocs, you're at the heart of crafting unforgettable experiences for our consumers. Whether you're sharing the story behind our latest product drop, hyping up in-store promotions, or helping the team crush goals, you'll be part of a crew that's passionate and driven. In addition to delivering outstanding service, you'll also tackle key holder responsibilities such as opening and closing procedures, cash handling, store recovery standards, and ensuring the store is business ready every day.

What You'll Do

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model
• Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc.
• Actively assist in all store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations, to create a seamless shopping experience
• Lead by example on the sales floor, working closely with Store Management to achieve and exceed personal and team sales goals through effective selling strategies and consumer engagement
• Manage day-to-day team activities within your assigned area by delegating tasks, monitoring progress, and ensuring timely follow-up, while maintaining high service standards
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with Crocs
• Adhere to all Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives

What You'll Bring to the Table

• Must be 18 years or older
• 2-3 years of retail experience with a preference for candidates with prior store leadership roles
• Flexibility in the work schedule, including nights, weekends, holidays and extended hours, with regular attendance and punctuality essential functions of this position
• Desire to succeed in a high growth, fast-paced retail environment

The work environment and physical demands described here are representative of those that an employee will encounter while performing the essential functions of this job. Reasonable accommodations will be made to enable qualified iniduals with disabilities to perform the essential functions of their position, absent undue hardship.

• Ability to move merchandise with appropriate equipment to and from backroom and sales floor
• Ability to place and arrange items on all shelves and racks
• Ability to climb and descend ladders while carrying merchandise
• Ability to lift 30 pounds or more with assistance
• Ability to be on your feet for a minimum of 8 hours per shift and to continuously move around all areas of the store
• Ability to stand, walk, kneel, or balance for a duration of time
• Ability to read and comprehend instructions, reports, and information on computer/register screens as well as input information into computer

Title: Transfer Specialist (part-time)

Location: Union United States

Part time

Job Description:

Our associates celebrate lives. We celebrate our associates.

The Transfer Specialist is responsible for the care, removal, and transport of deceased. This position will collaborate with other team members as required to ensure processes and procedures remain in compliance. Safely and courteously drive company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance.

JOB RESPONSIBILITIES

Transfers

• Safely drives company owned professional vehicles to perform "first call" transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows processes for chain-of-custody, paperwork, and deceased identification
• Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures
• For home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation. Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression
• Enters deceased event information into proprietary software according to company procedures
• Transports caskets to airports, care centers, or funeral homes; assists with moving caskets

Vehicle Maintenance

• Washes, vacuums, and cleans vehicles ensuring vehicle is presentable
• Fuels vehicles as necessary
• Follows safety guidelines and expenditure processes
• Maintains personal protective and transfer supplies in vehicles including cleaning products
• Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection

minimum Requirements

Education

• High School Diploma or equivalent

Licenses

• Current state/province issued driver's license with an acceptable driving record

Experience

• At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred

Knowledge, Skills and Abilities

• Ability work schedule to support business needs including weekends and nights
• Ability to work on-call weekends, nights and holidays rotation
• Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally; push/pull up to 200 pounds
• Ability to drive in hazardous, heavy traffic, and weather conditions
• Basic computer skills required

WORK CONDITIONS

Work Environment

• Work indoors and or outdoors during all seasons and weather conditions
• Local and/or multiple location traveling required
• Comply with Field dress code policy

Work Postures

• Frequent, continuous periods of time standing, up 6 hours per day
• Climbing stairs to access buildings frequently

Physical Demands

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
• Lifting, pushing, pulling up to 75 pounds

Work Hours

• Working beyond "standard" hours as the need arises
• Local travel up to 100% using company vehicle

Postal Code: 07083

Category (Portal Searching): Operations

Job Location: US-NJ - Union

Title: Lead Generator

Location: Santa Cruz United States

Job Description:

Be a Home Improvement Hero!

Do you love helping people improve their homes?

Join our team as a Lead Generator!

In this exciting role, you'll connect homeowners with the best in-home services for their HVAC, water heaters, furnaces, and EV chargers.

Here's what makes this role awesome:

● Make a Difference: Help people create comfortable and efficient homes.

● Flexible Schedule: Set your hours (part-time or full-time) that work for you, including weekends.

● Great Earning Potential: Earn $20/hr (part-time or full-time) plus bonuses for every qualified lead you generate.

● Fuel Reimbursement: We'll cover your gas for travel to and from designated locations.

● Benefits Package: Full-time employees enjoy medical, dental, vision, vacation, holiday pay, and a 401k with company match.

This is NOT a sales position! You won't be cold calling or knocking on doors.

What you'll do:

● Connect with homeowners: Have friendly conversations about their home improvement needs.

● Become a home improvement expert: Learn about HVAC, water heaters, furnaces, and EV chargers through our training program.

● Help homeowners make informed decisions: Gather lead information for our qualified sales professionals.

● Be a professional communicator: Speak clearly and provide excellent customer service.

Who we're looking for:

● Friendly and approachable: You enjoy building rapport with people.

● Great communicator: You can speak clearly and professionally.

● High school graduate with reliable transportation: Basic qualifications to get started.

● Independent and motivated: You thrive in a self-directed environment (including weekends).

Title: Part-Time Retail Supervisor

Location: Tampa United States

Job Description:

Opportunity knocks at the Lakeshore Learning Store. Are you ready?

You don't need a background in education, but a desire to learn is essential! As one of our store managers, you get to develop a first-class team, implement plans to maximize store sales, and provide our customers with an unforgettable retail experience-all in a fast-paced, fast-changing environment that demands operational expertise. Sound challenging? It is. But with success comes reward.

Providing great customer service isn't just a goal-it's the essence of who we are.

Our energetic and friendly approach to exceeding each customer's expectations is a hallmark of over 50 Lakeshore Learning Stores nationwide. Each customer knows that walking through our doors means experiencing unbeatable service with an amazing depth of product knowledge every time they visit.

Lakeshore Learning Store managers have a knack for leading by example.

In fact, this is the glue that holds our successful retail team together. No job is too small to tackle…and no team success is too small to celebrate.

Responsibilities

Building Talent

• Support the recruitment and development of the sales team
• Support the training and development of new sales associates
• Provide ongoing coaching and feedback to team members
• Assist in driving workplace engagement and motivation within the store

Building Service Standards

• Surpass expectations regarding customer service and empowers team to adhere to customer service protocols
• Seek and communicate customer feedback regarding school and home use of products
• Build a unique and lasting relationship with customers
• Train staff on new products and promotions
• Monitor and maintain company expectations around store presentation standards, retail policies and procedures, store cleanliness and safety standards

Building Revenue and Operational Excellence

• Assist in inventory management and stock control
• Help with cash handling and reconciliation processes
• Operate as keyholder with responsibility to support opening/closing of store and cash registers
• Assist in employee scheduling and payroll approvals to support optimal staffing
• Support sales initiatives, promotional activities, and the retail store's outreach programs to raise awareness and foster relationships that support Lakeshore's goals

Essential Skills and Attributes

• Passion for providing excellent customer service
• Positive and proactive approach to management and working as a team
• Excellent communication and training skills
• Exceptional time management and organizational skills
• Ability to demonstrate company standards and reinforce them with the entire team
• Strong desire to recognize and reward achievements-big and small
• Capacity to give regular and clear feedback to team
• Ability to provide and receive constructive criticism
• Capacity to multitask to meet simultaneous demand

Requirements

• 1-year related retail management experience
• Ability to work a flexible schedule, including nights and weekends
• Knowledge of retail POS systems
• Preferred experience with customer outreach and driving customer loyalty through brand awareness initiatives

And here's our end of the bargain!

• Competitive compensation based on skills and experience
• Quarterly bonus program
• 401(k) retirement plan
• Generous employee discount

At Lakeshore, we know our ersity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally erse and inclusive community that is representative of the teachers, families and children we serve.

We know we couldn't do the extraordinary things we're doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work-it's a great experience to be part of. Day in and day out, we give everything we've got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success, we're constantly on the lookout for people to join us. So if you're a down-to-earth professional who shares our desire for making a difference, we'd love to hear from you.

Title: Complaints & Resolutions Specialist

Location: Sydney, New South Wales, Australia

Hybrid

Job Description:

We're hipages - Australia's #1 digital platform connecting homeowners with trusted tradies. As an ASX-listed tech company, we're on a mission to transform the trade industry and improve lives. With teams across Australia, New Zealand, the Philippines and Vietnam, we work as one team with a shared purpose.

We're proud to be a certified Great Place to Work and WORK180's #1 Employer for Women. At hipages, you'll find real impact, career growth and a workplace where everyone belongs.

About the role:

You'll play a key role in protecting the integrity of the marketplace by managing complaints, mediating disputes, and ensuring tradies meet hipages' standards. You will provide guidance and support to both consumers and businesses, helping to resolve issues fairly while maintaining trust in the platform.

Benefits:

• Competitive base salary, benefits and perks
• Hybrid working model
• In-house Talent Development team to support your personal and career growth
• ️ Achieve results in an agile team, flat organisational structure
• One team culture with our teams in Australia, New Zealand, the Philippines and Vietnam.

How you will add value:

• Perform direct customer contact to ensure effective and timely complaint mediation
• Manage a caseload of complaints including engaging with Customers, Tradies, Partners and Government Authorities
• Monitor incoming complaints and status to ensure high-risk complaints are dealt with quickly
• Effectively listen to customers' needs taking a tailored approach to dealing with each request
• Develop productive working relationships with a range of stakeholders internally and externally
• Accurately input case information into the Complaint Handling System and take appropriate action per operations policies and follow through clearly and consistently on all notes
• Liaise with the relevant licensing bodies and take appropriate action for any clients that do not comply with hipages standards
• Ensure that all clients have appropriate licensing and registration
• Research, analyse and investigate issues and provide concise, professional reports and correspondence (internal and external as appropriate) on these matters

About you:

• Must have at least 2 years experience in a similar disputes and resolution role.
• Reliability and punctuality is key as you will be working within a small, hardworking team
• Independent and able to work with minimal supervision
• Superior customer service and dispute resolutions skills with both internal and external stakeholders

Life at hipages:

We're more than just a workplace - we're a place where you can be yourself, do great work and grow your career. Recognised as a Great Place to Work, our inclusive, supportive culture helps people thrive.

You'll use the best tools and tech, with real impact on our products and customers. We invest in your development and lead with coaching, not micromanagement - it's why 85% of our team say their leader is great.

And there's more:

• Diverse, collaborative teams that love solving problems
• Agile squads, hackathons, off-sites and roadshows
• Extra leave for birthdays, volunteering, and more
• Healthy snacks, continental breakfast and fresh fruit
• Sydney CBD office near Town Hall and Gadigal Stations
• Tailored growth support, mentoring and stretch projects
• A vibrant social scene - we work hard and have fun doing it

We prioritise Diversity:

At hipages, innovation and collaboration thrive in erse and inclusive teams. We don't expect you to know everything - we care more about who you are as a person, a team member, and a leader.

We're proud to be endorsed by WORK180 for supporting women's careers and we value ersity across culture, age, gender identity and sexual orientation.

Research shows that men often apply when they meet just 60% of the criteria, while women and minority groups wait until they tick every box. If you think you'd be a great fit - even if you don't meet every requirement- we'd love to hear from you.

We're also a Circle Back Initiative Employer, which means we commit to responding to every applicant.

#LI-DS1 #LI-Hybrid

Title: Member Service Representative- Seasonal

Location: Akron United States

remote

Job Description:

Member Service Rep - Seasonal

SummaCare - 1200 E Market St, Akron, OH

Full-Time / 40 Hours / Days

TEMPORARY ROLE - Remote After Training

Summary:

Provides personalized service to members and promptly works to answer questions and resolve concerns. Coordinates with management and other departments to effectively address member needs.

a. Formal Education Required:

a. High School diploma or GED; College experience preferred

b. Experience & Training Required:

a. More than 1 year of experience performing same or similar responsibilities. Relevant experience includes: Customer service including call-center or administrative support experience and background in Medicare and/or health insurance strongly preferred.

c. Other Skills, Competencies and Qualifications:

a. Demonstrate knowledge of Customer Service practices, including phone system operations and documentation workflows

b. Communicate effectively with others through written and verbal means.

c. Facilitate working in Windows, and with organizing computer based information.

d. Balance need for decisive, professional demeanor with warm, non-confrontational customer-first attitude. Project empathy, confidence, proper tone, and service-oriented attitude over the telephone.

e. Operate standard office equipment such as a personal computer and headset; Adept keyboarding and computer skills, including wifi, VPN access, and audio controls.

f. Demonstrates ability to learn and practice knowledge of health insurance industry, including governing rules and regulations.

g. Organize and manage time in order to complete tasks within designated time frames in fast paced environment.

h. Demonstrates ability to learn and practice knowledge of and complies with regulatory, departmental, and company policies & procedures.

i. Ability to maintain confidentiality of member health information and business information.

j. Flexible: ability to adjust work hours to meet business demands; comfortable in a remote work environment

d. Level of Physical Demands:

a. Sit for prolonged periods of time.

b. Bend, stoop, and stretch.

c. Lift up to 20 pounds.

d. Manual dexterity to operate computer, phones, and standard office machines.

Equal Opportunity Employer/Veterans/Disabled

$15.96/hr - $25.00/hr

The salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range. Hiring at the maximum of the range would not be typical.

Summa Health offers a competitive and comprehensive benefits program to include medical, dental, vision, life, paid time off as well as many other benefits.

• Basic Life and Accidental Death & Dismemberment (AD&D)
• Supplemental Life and AD&D
• Dependent Life Insurance
• Short-Term and Long-Term Disability
• Accident Insurance, Hospital Indemnity, and Critical Illness
• Retirement Savings Plan
• Flexible Spending Accounts - Healthcare and Dependent Care
• Employee Assistance Program (EAP)
• Identity Theft Protection
• Pet Insurance
• Education Assistance
• Daily Pay

Healthcare Business Analyst

76000-85000 per year

Location: New York United States

Job Description:

Healthcare Business Analyst

Full Time Hybrid

VillageCareMax

112 Charles Street, New York, NY 10014

Must reside in NY, NJ, CT

The Customer Experience Analyst will help support the Customer Experience program by implementing initiatives that drive Member Experience improvement. Through utilizing data management tools, you'll analyze, measure, and report on Member and Provider measures of satisfaction. Some of your daily activities will include analyzing survey data, creating dashboards and creating reports around multiple lines of business.

Some daily tasks will include:

• Compile, analyze and interpret varied and complex health care data to provide actionable insights
• Analyze survey data and create reports/dashboards to track net promoter score (NPS), customer satisfaction, Disenrollment, Retention, and other key metrics.
• Identify opportunities for improvement across multiple business lines using data-driven evidence from the customer experience program and other business data sources.
• Gather and analyze measurements to identify customer segments, issues, preferences, trends and provides recommendations.
• Interpret data, execute root causes analysis, and contribute to the success of customer experience efforts through reporting and analysis.
• Conduct quality assurance testing

We would like to speak to those who have a Bachelor's degree along with 4+ years of experience in a related role. Working knowledge of SQL, Tableau, Excel, and Microsoft Office Suite required.

There are many benefits to working for VillageCare. If you are someone who likes being part of a team, enjoys a highly competitive benefits package from work leading carries and competitive compensation than we would love to speak with you!

• PTO package, 10 Paid Holidays, Personal and Sick time, Medical/Dental/Vision, HRA/FSA, Education Reimbursement, Retirement Savings 403(b), Life & Disability, Commuter Benefits, Paid Family Leave, Additional Employee Discounts

VillageCare offers a wide range of at-home and community-based services, as well as managed long-term care options that seek to match each inidual's needs to help them attain and maintain the greatest level of independent living possible. We are committed to superior outcomes in quality health care.

Job Title:

Underwriter III - Non-Delegated Mortgage

Location:

Remote Florida

locations

Florida

Minnesota

Arizona

Oregon

time type

Full time

Job Description:

What you'll do:

A Mortgage Underwriter III is responsible for underwriting conventional loans by reviewing the credit, capacity, and collateral characteristics of loan files to ensure it meets company and investor quality standards.

• Manage inidual pipeline on a daily basis by completing Conventional loans, Non-Agency (including Bank Statement, Jumbo, and DSCR programs), simple and complex Underwriting Reviews, Conditions Reviews and other Underwriting Tasks within established turn times.
• Identify any document deficiencies, request additional information and/or documentation from Clients as needed.
• Navigate and interpret all Agency, Non-Agency and company guidelines.
• Assist other department personnel in interpreting underwriting guidelines, update loan status and complete all necessary tasks assigned to loan.
• Contact clients to provide updates and clarification on outstanding conditions and deficiencies identified on loans.
• Experience associated with client-initiated scenario questions and ability to provide live assistance with loan structure and solution-based guidance.

What you'll need:

• Encompass LOS experience preferred

• Project management experience preferred

• Ability to communicate effectively and professionally

• Basic proficiency in Microsoft Office products (Excel, Word, etc.)

• Loan quality and risk management experience

• Excellent Customer/Client service skills

• Ability to work in a fast-paced production environment

• Self-starter, self-reliant, dependable, ability to work within and meet specific time constraints

• Excellent written and verbal communication skills

• Prioritization and Time Management skills

• Ability to learn and adapt to guideline changes

• Knowledge of FNMA and FHLMC guidelines

• Proficiency with automated underwriting systems such as Desktop Underwriter and Loan Product Advisor

Benefits you'll love:

We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are isions of Western Alliance Bank; Member FDIC.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for iniduals with disabilities. If you are an inidual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email [email protected] or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

Western Alliance Bancorporation

Title: Inside Sales Representative

Location: Madison United States

$20 ‒ $21 Hourly

Job Description:

If you love turning conversations into solutions - and solutions into sales - this role is for you.

As an Inside Sales Specialist, you'll be at the center of inbound opportunity. Customers are already reaching out. They already have a need. Your job? Listen well, think strategically, and guide them toward the right solution while growing revenue and margin.

You won't just "take orders." You'll build relationships, uncover future projects, cross-sell complementary products, and elevate every transaction into a smarter, more complete solution.

If you're energized by helping customers, juggling details, and hitting measurable goals - you'll thrive here.

We help educators and librarians create better learning spaces and experiences. That means our sales team doesn't just move products - we help build classrooms, libraries, and community spaces where learning happens.

A Day in the Life

• Respond to inbound calls and emails
• Create quotes and enter orders accurately
• Track activity in Salesforce and ERP
• Cross-sell and upsell to increase value
• Identify larger projects and coordinate handoffs

Work Schedule & Environment

• Monday-Friday, standard business hours
• Onsite in Madison, WI, remote, or hybrid work arrangements available
• High-volume phone and email communication
• Goal-oriented sales environment
• Occasional tradeshow participation

What You'll Need

• Experience handling inbound sales or customer inquiries
• Ability to quote and process orders accurately
• CRM/ERP experience (Salesforce preferred)
• Strong communication and multitasking skills
• Cross-selling or upselling experience preferred
• Associate degree or equivalent experience

Compensation

• Hourly base pay of $20-$21 per hour depending on experience
• Commission opportunity of $15,000 annually based on sales performance

Benefits

We offer a very extensive benefits package designed to support your health, financial well-being, and work-life balance.

Title: Coordinator - Account Services, Wholesale

Location: Portland United States

hybrid 

Job Description:

At A Glance:

This role is located in Portland, OR for a hybrid work environment.

As an Account Services Representative with a focus on our B2B dealers, your number one job is to ensure On dealers are happy! You will be the first point of contact for our dealers and responsible for inquiries via phone and email. With each case you handle, you will aim to WOW our retailers and will always strive to find a customized solution. Your number one job is to ensure our B2B partners get the right product at the right time. You will be responsible for maintaining the lifecycle of an assigned order book utilizing Microsoft Dynamics 365 (ERP), Looker (BI), and Excel. Part of your goal is to help us become the easiest sports retailer in the industry to work with. You will be the first point of contact for B2B order allocation, outbound shipments, and vendor routing guidelines. Your contacts will include account buying teams, On's Sales team, and On's Operations team. For each order you handle, you will aim to WOW our key partners and will strive to find customized solutions when errors arise.

You will be based out of our Americas HQ in Portland, Oregon, working alongside warehouse teams in Atlanta, Los Angeles, and Toronto, Canada to ship orders efficiently, while interacting with other teams across the globe.

Your Mission:

• Work efficiently within multiple CRM systems, specifically Microsoft Dynamics 365, Salesforce, and vendor portals
• Demonstrate ownership toward supporting our sales team and corresponding accounts
• Build relationships with On's B2B Accounts to enable essential order book actions, reducing direct involvement from the sales team.
• Monitor and adjust the order book to ensure accurate, complete, and on-time shipments.
• Oversee internal account administration of On's dealer accounts in Salesforce
• Maintain responsibility for daily account management of orders, future orders, and invoicing of orders
• Resolve issues promptly as they relate to assigned sales representatives and accounts including returns, damages, and sales order discrepancies
• Act as the point of contact for assigned account(s) for all packing, shipping, and routing inquiries, maintaining an in-depth understanding of all compliance standards.
• Communicate daily with our 3rd Party Logistics warehouse regarding orders, returns, and any order discrepancies
• Communicate with our dealers via phone and email while providing excellent customer service and accurate information (e.g. inventory levels, pricing, product information, re-orders, and pre-orders) within 24 hours
• Other duties as needed

Your Story:

• 1+ year prior experience in Customer Service, Account Operations, or Account Management role
• Understanding of various systems including D365 (or similar ERP), SPS Commerce, and Google Suite preferred
• Intermediate Excel skills, PivotTables and LOOKUP skills are a plus
• Excellent written and oral communication skills / interpersonal skills with a focus on relationship-building, listening and questioning.

The Team

Being in direct contact with our partners means we are able to consistently surprise them with outstanding service. We see problems as challenges and aim to solve them in the most positive way possible. Communication and enthusiasm are key in Account Services. Dedicated to delivering the WOW, we are a passionate team that supports each other, questions the status quo and aims to constantly improve the customer experience.

What we offer:

We offer a dynamic, challenging, and sportive environment that has been ranked as the 'fastest growing sports company' of its time. With offices across the globe, we are an international team that is hungry to innovate and build something incredible. We foster an active environment where each inidual thrives for excellence and can achieve their full potential. This is where your work matters, you're hands-on and your team members are amongst the very best in their respective disciplines and fields.

If you are driven to bring On to the next level, curious about the opportunity and want to be part of our growing team send us your application, and join the ONiverse!

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination. We are requesting that you provide sensitive demographic information such as gender identity and race/ethnicity to help us ensure that we are creating equitable and fair experiences for all potential future team members. You are not required to provide this demographic information and this information will in no way impact your eligibility for hire.

Title: Patient Services Coordinator

remote type

Fully Remote

locations

Michigan

time type

Full time

job requisition id

R000649934

Job Description:

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!

Meijer Rewards

• Weekly pay

• Scheduling flexibility

• Paid parental leave 

• Paid education assistance

• Team member discount

• Development programs for advancement and career growth

Please review the job profile below and apply today!

This position provides excellent service to Meijer Specialty Pharmacy patients to ensure timely fulfillment of specialty prescriptions and enhance overall patient care. This person must excel in customer service and have great communication skills. This person must have the ability to execute across multiple stages of servicing specialty prescriptions across multiple disease states.

What You'll Be Doing:

• Accurately input pharmacy referrals, prescription information and patient demographics in a clinical base platform.
• Accurately associate all inbound images to the patient profile.
• Complete assessment of each patient profile to evaluate completeness of demographic information, and actively outreach to patient or prescriber to obtain missing information
• Place outbound calls to patients and providers for medication delivery scheduling and other customer service communications.
• Intake referrals and determine insurance, load plan to profile and review claims.
• Perform benefits investigation.
• Responsible for handling inbound telephone calls, responding as primary point of contact for patients, insurance companies and prescribers’ offices.
• Obtain copay assistance where applicable.
• Ability to work across multiple disease states.
• Remotely assist retail stores in coordinating the dispensing of a specialty medication.
• Promote pharmacy initiatives and clinical services to the customer.
• Ability to work across multiple computer clinical applications/dispensing systems.
• Maintain confidentiality of patient information.
• This job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or required.

What You'll Bring With You (Qualifications):

• Registered and/or licensed as a pharmacy technician as required in the state of practice.
• High School Diploma or GED Equivalent required.
• At least 2 years of customer service experience required.
• 1 year pharmacy and/or specialty pharmacy customer service experience preferred.
• Effective communication skills and agent of change.
• Excellent organization skills with the ability to prioritize workload.
• Ability to learn new technologies and systems.
• Excellent customer service skills and telephone skills.
• Proficient keyboard skills.
• Neat and legible penmanship.
• Teamwork.
• Demonstrated history of consistent attendance.
• Basic Math skills.

We are committed to offering competitive pay that reflects market standards and ensures consistency within our organization.

The pay range for this position is listed below.

$16.05 - $25.15

This pay range represents the minimum and maximum base pay for the position, which is determined by factors such as market data, the qualifications required, the level of responsibilities associated with the role and other roles at this same level. Your specific pay rate within this range will be based on your experience, qualifications, and skills compared to the internal team you’ll be joining.

We offer a comprehensive benefits package that includes medical, dental, vision, life insurance, a 401(k) plan with employer match, disability leave, and paid time off (PTO). In addition to these core benefits, we are committed to supporting your overall well-being and career growth. Our offerings include a variety of programs designed to support your personal and professional development, such as paid parental leave, paid education assistance (including free education), a childcare subsidy and more. We are dedicated to creating a work environment that promotes work-life balance, long-term health and financial security, and continuous professional development

Wirex is looking to hire a Customer Support Representative to join their team. This is a full-time position that can be done remotely anywhere in EU.

Title: IT Support Engineer 1

Location: Rock Hill United States

Job Description:

Your role

As a IT Support Engineer, you'll drive innovation and ensure the seamless operation of our IT infrastructure. Reporting to the IT Manager, you'll shape our technology landscape, oversee critical systems, and lead impactful projects. This role offers the chance to work with cutting-edge technologies, mentor a talented team, and tackle complex challenges.

You will

• Technical Support and Troubleshooting: Provide prompt, professional support to resolve technical issues and assist with user inquiries, ensuring minimal disruption to daily operations.
• System Maintenance and Reliability: Perform routine maintenance, monitor system health, and assist in troubleshooting to ensure IT systems and networks operate efficiently and reliably.
• Support for Security and Compliance: Follow security protocols and assist in maintaining compliance with company policies to protect data and IT assets.
• Effective Collaboration: Work closely with team members and other departments to ensure IT services meet the needs of the business, supporting smooth and efficient operations.
• Customer Service and Relationship Building: Foster positive relationships by delivering dependable, user-focused support, addressing user needs effectively.
• Documentation and Knowledge Sharing: Maintain documentation of procedures, and share knowledge to assist users and team members in troubleshooting and best practices.

To succeed, you will need

We encourage you to apply even if you don't meet every single requirement. We value erse experiences and perspectives and are excited to see what you bring to the role. 

• Strong Experience in IT Service Delivery: Proven experience in effectively supporting IT services, ensuring reliable and efficient IT operations.
• Solid Technical Expertise: In-depth technical knowledge for troubleshooting PCs, laptops, and Windows environments, with experience in key support tools and diagnostic utilities.
• Cross-Regional Collaboration Skills: Demonstrated ability to collaborate with erse, global teams, with cultural awareness and excellent communication skills to adapt to varied work styles.
• Broad IT Knowledge: A solid understanding of technologies within Atlas Copco and the wider industry, providing a well-rounded foundation for IT support.
• Familiarity with IT Processes and Best Practices: Working knowledge of IT standards and methodologies such as ITIL, PMI, and SDLC, especially in areas like incident and change management.
• Adaptability in a Matrix Environment: Comfortable working in a dynamic, matrixed global organization with shifting priorities, demonstrating flexibility and effective coordination.
• Flexible Onsite Schedule: Willingness to adjust onsite hours as needed to support business operations and address urgent issues promptly.

Educational/Personality Requirements:

• University degree or equivalent experience.
• Certification within ITIL (Foundation) is a benefit.
• Fluency in English, spoken and written is a must; second language encouraged.

In return, we offer

• Ample Opportunities for Professional Development: Access to ongoing training and mentorship for career growth within our global organization.
• Competitive Compensation: A comprehensive pay package that recognizes your skills and contributions.
• Outstanding Company Benefits: Inclusive of health coverage, retirement plans, and wellness support, designed to support you and your family.
• A Rewarding, Forward-Thinking Company Culture: A culture that values innovation, collaboration, and ersity, where your contributions make a real impact.
• Hybrid Work Options: Enjoy a flexible work schedule with two remote workdays per week, supporting both productivity and work-life balance.

Job location

Hybrid Role:

Contact information

Talent Acquisition Team: Gordon Jahn

Atlas Copco Group

Atlas Copco Group enables technology that transforms the future. We innovate to develop products, services and solutions that are key to our customers' success. Our four business areas offer technologies for air and gas compression, vacuum and abatement, automated assembly and quality control, mobile energy management and power generation as well as portable and industrial flow technologies. In 2024, Atlas Copco Group had revenues of BSEK 177 and at year end about 55 000 employees.

Discover further the Atlas Copco Group website

Company: Atlas Copco Group

Functional area:Information Technology

Location:US – United States

City:Rock Hill

On-site/remote:Hybrid

Brand:Atlas Copco Group

Title: Billing Representative (1.0 FTE)

locations: Fargo, ND

Full time

job requisition id: R072556

Job Description:

Processes paper and electronic claims to payers with full and complete information to satisfy and facilitate the claim for payment. Produces accurate and timely claims in order to prevent denials and maximize reimbursement. Responsible for working assigned work queues within the patient accounting system and claim scrubber edits prior to final submission. Responsible for optimizing the claim submission operations including prospectively reviewing submissions and making corrections to expedite first time payment to the extent possible. He/ she is also responsible for research and communication of payer, HIPAA or other regulatory changes affecting the billing of health insurance claims and making recommendations regarding billing and system operations to improve payment turnaround. This position works closely with insurance companies, credentialing, access and managed care and other internal and external stakeholders tied to the billing system. Makes recommendations regarding system changes to improve the revenue cycle process and quality, and works to assist in the development of training. Position requires high level of customer service skills to establish and enhance positive relationships with patients, colleagues, and others. Depending upon location responsibilities may vary and may include a variety of duties of similar scope and responsibility.

Work Experience:

1 year healthcare experience in healthcare billing/revenue services

Education Qualifications: None

Licensure/Certification Qualifications: None

FTE: 1

Possible Remote/Hybrid Option: Remote

Shift Rotation: Day Rotation (United States of America)

Shift Start Time: 8:00

Shift End Time: 4:30

Weekends: No weekends

Holidays: No

Call Obligation: No

Union: Union Posting Deadline:

Compensation Range: $17.63 - $26.45

Employee Benefits at Essentia Health: At Essentia Health, we're committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health.

Title: Sr Recruiting Coordinator - hybrid

Job ID 

260744

Service line 

Corporate Segment

Role type 

Full-time

Areas of Interest

People/Human Resources

Location(s)

Richardson - Texas - United States of America

About the Role:

As a CBRE Sr Talent Acquisition/Recruiting Coordinator, you will contribute to the overall success of the team by providing customer service to candidates and project coordination throughout the recruiting process.

This job is a part of the Talent Acquisition functional area which focuses on the sourcing, recruiting, screening and interviewing of talent for all job levels within the company.

What You’ll Do:

• Prepare job offers and letters.
• Assist with entry-level to Sr. Management new hire onboarding. This includes preparing the necessary paperwork and scheduling training.
• Collaborate with the background check vendor to ensure the checks are progressing in a timely manner. Keep the candidate and hiring managers updated on the status.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Impact through clearly defined duties, methods, and tasks are described in detail.
• Deliver own output by following defined procedures and processes under close supervision and guidance.

What You’ll Need:

To perform this job successfully, an inidual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable iniduals with disabilities to perform essential functions. 

• High School Diploma or GED with up to 4 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Proficiency with SmartSheets and M&A/ Transitions experience. 
• Strong organizational skills with an inquisitive mindset.
• Intermediate math skills. Ability to calculate simple figures such as percentages, discounts, and markups.

Why CBRE:

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the erse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Our Values in Hiring 

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value erse perspectives and experiences, and we welcome all applications. 

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. 

About CBRE Group, Inc.

CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com.v

Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for iniduals with disabilities.

Title : Supply Chain Manager

Functional area:Supply Chain/Logistics

Location:US – United States

City:Charlotte

On-site/remote:Hybrid

Brand:Atlas Copco Group

Company Name:Atlas Copco Compressors LLC

Your role

As the Supply Chain Manager, you will lead and develop multiple teams, including six direct reports and fifteen indirect reports. In this role, you will guide decision‑making related to inventory planning and internal customer service, ensuring seamless operations across the organization. This position follows a hybrid work schedule, with four days per week onsite at our South Charlotte location and one day working from home.

People Management

• Leading by example and managing a team consisting of planners, customer service representatives, and an inventory analyst.
• Identifying training needs, and setting and implementing cross training plans to promote staff development and minimize leave/absence disruptions.
• Setting employee performance objectives, measuring performance, identifying performance gaps, and taking action to maximize productivity and service levels.

Inventory Management

• Setting spare parts availability and inventory level targets in conjunction with the Logistics Manager.
• Setting spare parts inventory replenishment parameters in line with service level targets, to maximize availability and minimize inventory.
• Reviewing and updating item level stocking parameters on a regular basis.
• Coordinating the daily inventory replenishment and planning routine and implementing and monitoring proactive alarm level reports to ensure potential inventory shortages are addressed on time.
• Coordinating the daily follow up of open customer orders and open purchase orders with product companies and external suppliers.
• Identifying and addressing root causes for inventory shortages that lead to customer backorders and higher than targeted air freight.
• Analyzing inventory ageing and proposing inventory returns to vendors and scrap exercises on a quarterly basis.
• Managing emergency spare parts replenishment parameters and reviewing emergency parts requirements with the service ision.
• Implementing detailed procedures to cover all aspects of the inventory management function.
• Recording and reporting of inventory related KPI on a daily and/or monthly basis (as needed).
• Be willing to take additional responsibility in the future.

Customer Contact and Order Flow

• Timely follow up of customer enquiries and claims in relation to overdue orders and other un-availability related issues.
• Following customer order flow through the system to ensure system errors don’t affect delivery performance.

To succeed, you will need

Experience

• You are hands-on, and have demonstrated success in maintaining accuracy and timeliness in inventory management.
• You have good financial knowledge, and understand how the operation affects the bottom line.
• You have at least 5 years of experience in different areas within Supply Chain Management.
• You have very good knowledge of BPCS processes (query writing a plus). SAP knowledge a plus.
• Proven track record managing people is a plus.

Education

• Bachelor’s (4-year) degree in supply chain, logistics, or a related field preferred**, or**

          equivalent experience

Skills

• You have strong communication skills, and are able to communicate effectively with a wide range of people.
• You have an analytical mindset, are highly organized and detailed oriented.
• You have high energy levels, a positive, can-do attitude and are willing to learn.
• You are customer-focused, committed to your team and the organization, and you like to take responsibility and initiative.
• You are ok with occasional travel

In return, we offer

• • Excellent compensation package, including a flexible benefits plan, and generous 401 (k) retirement plan

  • Health insurance/ Dental insurance/ Vision insurance

  • Excellent paid time off (4 weeks!)

  • Life & Disability insurance

  • Salary based on knowledge, skills, and experience. Additional technical training provided for the most qualified candidate.

  • We believe in and foster a learning culture where global mobility is an important enabler for growth.

  • Our learning culture supports you on your journey: benefit from our inidual learning opportunities (LinkedInLearning e.g.), our feedback culture, the internal job portal, global project assignments, or on site training from our academy.

  • You will experience a on-boarding program, including guidance by a personal buddy.

  Atlas Copco is an Equal Opportunity Employer and does not discriminate in hiring or employment against any inidual on the basis of race, religion, color, creed, gender, gender identity or expression, national origin, ancestry, age, marital status, citizenship, physical or mental disability, veteran status, sexual orientation, or status within any other group that is protected by anti-discrimination laws.

Job location

Option 2: Hybrid