Circle is looking to hire a Customer Care Advisor to join their team. This is a full-time position that can be done remotely anywhere in the United States.

Title: Travel Product Manager

Location: Minneapolis, MN,  United States

CategoryTechnology & Digital

Job Id2026-0009837

Job TypeFull time

Job Description:

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

Product Managers at U.S. Bank are customer obsessed in driving product visioning, planning and development to deliver on our human + digital product strategy and staying one step ahead of evolving economic, technological, and customer needs.

As a Product Manager, you will:

• Identify, analyze and interpret business data using various kinds of techniques to meet business needs and requirements.

• Activate the connective tissue between U.S. Bank, customer experience, digital, technology, and business line strategy to identify and prioritize product / portfolio opportunities, and establish the product vision, charter and roadmap.

• Defines product outcomes and Objectives and Key Results (OKRs) to prioritize Features/Epics and breaks down work into actionable steps to facilitate product discovery, design, development and delivery.

• Manages the end-to-end product lifecycle and drives the product roadmap leveraging OKRs (Objectives and Key Results). Creates the product in conjunction with agile, experience design, technology and risk partners to achieve business and customer outcomes. In the case of technical products, understands and cares for the technical features, debt reduction and modernization of the technical product with expertise in the technology required of the product.

Preferred qualifications, capabilities, and skills:

• Expertise on the critical interdependencies among product model system elements that help and hinder performance; ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators, design systems, service blueprints, and reusability.

• Ability to anticipate shifting market priorities, internal and external customer needs in a manner that consistently adds value.

• Strong customer centricity to implement strategies and techniques used to ensure that customers have a positive experience with the organization's products and services at every touch point.

• Knowledge of technical aspects of software products; ability to design, configure and integrate technical aspects of software products.

• Knowledge of Agile ways of working, knowledge of processes, tools and techniques for assessing and controlling an organization's exposure to risks of various kinds; ability to apply knowledge of risk management appropriately to erse situations.

• Preferred skills: product PnL, product strategy, vision and planning, product discovery, product development, channel alignment and management, adoption, customer experience research, insight and execution, agile ways of working, go to market and sales channels, performance measurement and optimization, marketing and analytics, customer centricity.

Minimum Qualification:

• Product management experience

Required Experience:

• Demonstrated experience working with travel platforms to build, enhance, or support booking, product integration and customer experience capabilities.

About the product and this position: TravelBank ( U.S. Bank owned) is an all in one, tech-driven expense and travel management solution.

The Travel Product Manager will support the design and development of a customer-focused travel platform, delivering intuitive and efficient user experiences. This role partners closely with engineering and design teams to define product requirements, translate customer needs into actionable solutions, and drive end-to-end execution that improves the overall travel experience.

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside of the location for the other days.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. 

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $119,765.00 - $140,900.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Title: Customer Service Representative

Location: Brewer, ME United States

Requisition number: 2357038

Job category: Customer Services

Overtime status: Non-exempt

Travel: No

Remote

Job Description:

This position is Remote in Maine. If you are located within commutable distance to the office at 43 Whiting Hill Rd Brewer, Maine 04412, you will have the flexibility to work remotely* as you take on some tough challenges.

Opportunities at Northern Light Health, in strategic partnership with Optum. Whether you are looking for a role in a clinical setting or supporting those who provide care, we have opportunities for you to make a difference in the lives of those we serve. As a statewide health care system in Maine, we work to personalize and streamline health care for our communities. If the place for you is at a large medical center, a rural community practice or home care, you will find it here. Join our compassionate culture, enjoy meaningful benefits and discover the meaning behind: Caring. Connecting. Growing together.

This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 4:30 pm EST. It may be necessary, given the business need, to work occasional overtime.

We offer 12 weeks of paid on-the-job training. The hours of the training will be during normal business hours. Training will be conducted onsite.

Primary Responsibilities:

• Actively participate in team huddles and meetings by way of sharing knowledge, requesting information, and recommending process improvements.
• Provides excellent customer service via first call resolution as frequently as possible.
• Advocate for patients regarding complaints or billing issues within the established policies and procedures of the department.
• Advises management of customer service issues which may require attention in a timely manner.
• Resolve assigned accounts in a timely and accurate manner, which maximizes reimbursement in compliance with the department's policy and procedures.
• Research and accurately resolve outstanding patient balances in accordance with all departmental and system policies and procedures.
• Meet or exceed the NLH performance standards as it relates to quality and productivity.
• Accurately schedule patient payment plans in accordance with internal policy guidelines.
• Work closely by way of problem solving with peers and leaders to address patient balance issues or changes that directly impact the accounts receivable.
• Ensure all functions related to customer service supports the team goals and objectives as well as NLH financial performance objectives.
• Thoroughly understand the department's key performance indicators.
• Advises management of payment variance issues which may require attention in a timely manner.
• Thoroughly understand the department's key performance indicators.
• Maintain the knowledge of collection protocols, payer, regulatory policies and laws.
• Attend internal education sessions to enhance or gain new skills.
• Demonstrate departmental desire to provide community benefits by way of charitable events or contribution outside the four walls of the department.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED
• Must be 18 years of age OR older
• 1+ years of customer service experience in healthcare, insurance, government (state or federal), social services, or human services settings
• 1+ years of data entry experience
• Basic proficiency with Windows PC applications and Microsoft Office (create, edit, format Microsoft Word, Microsoft Excel, Microsoft PowerPoint)
• Ability to train onsite for the first 12 weeks at 43 Whiting Hill Rd Brewer, Maine 04412
• Ability to provide onsite coverage at 489 State Street, Bangor, ME, based on business needs
• Full Flu vaccination are an essential job function of this role. Candidates located in states that mandate Flu booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation
• Ability to work full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 4:30 pm EST. It may be necessary, given the business need, to work occasional overtime

Preferred Qualifications:

• 1+ years of experience in healthcare customer service
• Work experience with Northern Light Health
• Medical Terminology

Telecommuting Requirements:

• Reside within commutable distance to the office at 43 Whiting Hill Rd Brewer, Maine 04412
• Ability to keep all company sensitive documents secure (if applicable)
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

Soft Skills:

• Strong communication skills (written/verbal)
• Strong analytic skills
• All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.15 - $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED

Technical Director

Location: Chicago United States

remote

Job Category

Job Description:

Description

Position Summary

We are seeking a Technical Director in a highly visible role for one of our largest accounts. This

position serves as a primary technical advisor and strategic partner to the

customer, partnering directly with their Global Health & Safety

leaders to identify, quantify, reduce, and eliminate risk across complex logistics

operations. The role is central to advancing the Crash Prevention Strategy.

This position is work from home, due to the dedicated aspect

of the account, but does require up to 30% overnight travel to various customer

locations across the U.S. and possible internationally. Position may require

occasional early morning, evening, or weekend support based on operational

needs.

Strategic Impact

As a senior technical leader, the Technical Director shapes

long-term safety strategy, translates emerging science and technology into

actionable solutions, and ensures alignment with Liberty Mutual's leadership

principles of innovation, collaboration, and results-oriented execution. The

role balances strategic vision with disciplined delivery to drive measurable

reductions in loss and operational risk.

Core Responsibilities

• Lead the development, execution, and continuous

improvement of the customer Crash Prevention Strategy.

• Translate emerging safety science, industry best practices, and technology

advancements into scalable, field-ready solutions.

• Identify, evaluate, and guide implementation of emerging vehicle and fleet

safety technologies to ensure effective deployment and measurable results.

• Provide program leadership, project management, and change management for

safety initiatives.

• Establish progress metrics, monitor performance, and communicate outcomes to

senior stakeholders.

• Partner with customers and Liberty Mutual leadership to align safety

initiatives with broader business objectives.

• Enhance Liberty Mutual's technical thought leadership through innovation,

insight, and customer-facing influence.

Leadership & Talent Development

• Develop and execute a talent strategy for the discipline

that builds technical depth, leadership capability, and succession readiness.

• Mentor, coach, and develop team members while modeling Liberty Mutual's

leadership behaviors.

• Foster a culture of continuous improvement, accountability, and professional

growth.

• Collaborate with operations-based Directors to ensure consistent skill

development and knowledge transfer.

Relationship Management

• Build and sustain trusted relationships with customer

executives, safety leaders, and internal partners.

• Serve as a strategic advisor and influencer across all organizational levels.
• Represent Liberty Mutual as a credible, knowledgeable, and proactive partner

to a high-profile customer.

Key Capabilities & Leadership Competencies

• Strategic Thinking: Integrates data, experience, and

foresight to shape effective long-term solutions.

• Collaboration & Influence: Builds alignment, inspires action, and leads

through partnership rather than authority.

• Results Focus: Demonstrates accountability for measurable outcomes and

continuous improvement.

• Growth Mindset: Embraces change, seeks feedback, and drives innovation.
• Customer Focus: Acts as a trusted advisor, anticipating needs and delivering

high-value solutions.

• Communication Excellence: Communicates complex ideas clearly and persuasively

in written and verbal formats.

Preference for candidates in the Chicago area or within the

Eastern United States with convenient access to major airports.

Qualifications

• Bachelor's degree with coursework in math, engineering or related areas (or equivalent) and at least 10 years of directly related consulting experience in loss prevention or progressive safety/heath field. Candidates are typically working towards (or obtained) an advanced degree and/or professional certification in one or more of the following areas: CSP, ARM, CRM, CPCU, CIH, or CPE. Advanced knowledge, skills and experience in a specialized field, service planning and delivery, risk assessment, risk analysis, solutions management and progress measurement.
• Fully effective interpersonal, writing and other communication skills, required to develop and maintain relationships with customers, peers, and industry contacts.
• Excellent coaching and mentoring skills.
• Demonstrated ability to retrieve and enter information using various proprietary software applications and create/modify documents and complex spreadsheets using Microsoft Office suite.
• Position requires regular travel.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every inidual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco

Title;  Member Services Representative

Employee Type:

Location:

Pay Range:

Job#: 3024602

Job Description:

The Member Services Representative provides personalized, high‑quality support to members by answering questions, resolving concerns, and coordinating with internal teams to ensure a positive service experience. This role requires strong communication skills, attention to detail, and the ability to manage tasks efficiently in a fast‑paced environment. The ideal candidate demonstrates empathy, professionalism, and a strong commitment to customer satisfaction.

Key Responsibilities

• Provide personalized service to members via phone, email, or in person regarding enrollment, benefits, billing, claims, eligibility, and authorization inquiries.
• Accurately document all member interactions, inquiries, and complaints in the tracking system and route items appropriately for follow‑up.
• Consistently meet or exceed departmental productivity, accuracy, and quality standards.
• Demonstrate a customer‑first mindset with empathy, active listening, and professional communication.
• Maintain working knowledge of health insurance guidelines, regulations, and internal systems.
• Use independent judgment and problem‑solving skills to resolve issues and interpret procedures.
• Maintain confidentiality of all member and business information in compliance with company and regulatory standards.
• Effectively manage time and workload in a high‑volume, fast‑paced call‑center environment.

Minimum Qualifications

Education

• High school diploma or GED required.
• Some college coursework preferred.

Experience

• At least 1 year of customer service experience, preferably in:
  • A call center environment
  • Administrative support
  • Medicare or health insurance-related roles

Skills & Competencies

• Strong verbal and written communication skills.
• Knowledge of customer service best practices and phone system operations.
• Proficiency with Windows systems, basic software applications, and electronic documentation workflows.
• Ability to maintain a warm, empathetic, service‑oriented demeanor when interacting with members.
• Skilled in using standard office equipment, keyboarding, Wi‑Fi/VPN, and audio tools.
• Ability to quickly learn and apply health insurance policies, procedures, and regulatory requirements.
• Strong organizational and time management abilities.
• Ability to adapt to changing business needs, including remote or hybrid work environments.
• Commitment to maintaining confidentiality and complying with all regulatory standards**.**

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application,

Title: Bilingual (English/Spanish) Medicare Sales Agent - Hybrid in Miami, FL

Location: Miami, FL United States

Hybrid

Job Description:

UHC is seeking dedicated sales professionals to be part of our team!

Up to $3,000 SIGN ON BONUS FOR EXTERNAL & INTERNAL APPLICANTS

Guaranteed base pay + monthly sales incentive earning potential.

Realistic Job Preview video

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts on the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

We are growing our team in Miami, FL and have multiple Bilingual (English/Spanish) Medicare Sales Agent openings available now. In this inbound call role, you will receive a competitive base salary, and bonuses based on your sales performance. You will consult customers on their insurance needs and match the correct coverages, products, and benefits. Our training classes not only prepare you for your role, but we will pay for and provide support for you to obtain the required state insurance licenses. No license is required prior to starting in the role. During training, all new hires will be required to successfully complete the UHC Portfolio Agent New Hire training classes and demonstrate proficiency of the material.

If you reside near Miami, FL you will enjoy the flexibility of a hybrid-remote* role as you take on some tough challenges.

Work Schedule:

• Operating hours: Monday - Friday 7:00am - 7:30pm local time; your shift will be provided during training with rotational weekend work (includes Saturdays/Sundays)
• Full-time position with flexibility desired based on the seasonality of our business

Work Location:

• Fast forward your success by participating in our onsite training program in a standard day shift for 6 - 10 weeks
• This position offers hybrid work models after the successful completion of training and on the job nesting period. Once completed, employees will enjoy the opportunity to work from home up to 3 business days per week
• Site location: 1000 NW 57th Court, Miami, FL

Primary Responsibilities:

• Answer incoming phone calls from prospective members, identify the type of assistance and information the customer needs with the goal of converting caller to a qualified lead and sale
• Follow up with members on questions or to review current or new products and services
• Navigate multiple computer systems to document member information while maintaining active listening and engagement with members
• Demonstrate knowledge of the product portfolio by addressing needs of members, explaining the differences between products, and assisting selection of products to best meet their needs
• Assist in completing the enrollment application over the phone, staying consistent with product requirements and enrollment guidelines
• Meet the goals established for the position in the areas of performance, attendance, and consumer experience
• Meet and maintain requirements for agent licensure, appointments, and annual product certification

Compensation & Benefits:

• As a licensed agent, your total compensation is determined by your ability to sell and deliver a great customer experience
• Compensation = Base pay + monthly sales incentive
• Average annual earnings $50K - $65K through a combination of base plus sales commissions
• Top performers can earn $80K (+)
• Sign-On Bonus up to $2,000 for unlicensed external/internal applicants
• Sign-on Bonus up to $3,000 for licensed external/internal applicants
• 15 days accrued Paid Time Off during first year of employment plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• Fun and competitive work environment focused both on teamwork and inidual success!

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher) OR 4+ years of customer service/sales experience
• Within 30 days, must obtain all appropriate state insurance licenses (may be completed during training)
• Ability to work regularly scheduled shifts, including the training period, with the flexibility to adjust daily schedule and work overtime and/or weekends as needed
• Must live within a commutable distance to our Miami, FL office
• Ability to read, write, and speak fluently in English and our target language: Spanish

Preferred Qualifications:

• Previous sales experience
• Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
• Flexibility to customize approach to meet all types of caller communication styles and personalities
• All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $24.04 per hour based on full-time employment. This role is also eligible to receive bonuses based on sales performance. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED #RPOLinkedin

Title: Senior Value Advisor

Location: Remote - UK

Job Description:

About Zscaler

Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.

We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

Role

We are looking for a Senior Value Advisor to join our team. This is a hybrid United Kingdom role (with a preference for London-based candidates), reporting to the Senior Director, Business Value Consulting in our Business Value Consulting department. Zscaler Business Value Consulting (BVC) specializes in helping organizations unlock and quantify the strategic business value of their Zscaler investments. Acting as trust advisors to our customers, we collaborate to develop compelling business cases that articulate cost savings, revenue growth and risk mitigation opportunities. With experience across management consulting, Digital transformation and cybersecurity, we bring unmatched expertise to every engagement.

What you’ll do (Role Expectations)

• Supporting account teams as a specialist in consultative value selling and analysis

• Engaging with clients directly to drive value discovery discussions and create tailored outputs to justify the case for change

• Developing and presenting financial models that clearly articulate the quantifiable value of Zscaler solutions

• Partnering with sales leaders to drive value-based sales engagements for top accounts

• Participating in value workshops and business case presentations to C-Level external stakeholders

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.

• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.

• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.

• You lead with integrity. You do the right thing, even when it’s hard. You hold yourself and others to a high standard of accountability and build trust by matching your words with consistent, transparent action.

What We’re Looking for (Minimum Qualifications)

• 7+ years in a client-facing consulting role building financial models and business cases (e.g., TCO/ROI analysis, board level presentations)

• Strong understanding of industry trends and challenges, CapEx vs. OpEx assessments, and general IT value frameworks

• Advanced Excel skills for creating detailed value models with financial analysis

• Excellent communication skills, including the ability to influence technical and non-technical audiences at all organizational levels

• Bachelor’s degree in business, finance, or a related field—or equivalent experience and skills

What Will Make You Stand Out (Preferred Qualifications)

• Experience in Consulting and/or SaaS / Cyber industry

• Familiarity with competitive analysis and differentiating value propositions

• Strong interpersonal skills to engage with global clients and cross-functional teams effectively

#LI-Hybrid 

#LI-MM5

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the erse needs of our employees and their families throughout their life stages, including:

• Various health plans

• Time off plans for vacation and sick time

• Parental leave options

• Retirement options

• Education reimbursement

• In-office perks, and more!

Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all iniduals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neuroergent or require pregnancy-related support.

Title: Customer Success Manager - Enterprise

Location: New York, New York

Work Type: Hybrid

Job Description:

About the Opportunity

As a Customer Success Manager at Contentful, you will serve as a strategic partner to some of our most important customers, helping them unlock the full value of our platform and accelerate their digital experience initiatives. Acting as a trusted advisor, you will guide customers in achieving both their technical and business objectives while ensuring they realize measurable impact from their investment in Contentful.

You will own the end-to-end customer lifecycle, including renewals and identifying expansion opportunities, while working cross-functionally with Sales, our Partner ecosystem, and Professional Services to drive customer outcomes and strengthen long-term relationships. At the same time, you will champion the voice of the customer internally by translating insights and feedback into actionable input for our Product and Customer teams.

Your success will be measured by the value your customers achieve, the strength of the relationships you build, and your ability to retain and grow some of Contentful’s most strategic accounts.

Why This Role is Exciting:

• Drive Real Impact: Shape the success of leading enterprises by helping them deliver faster, more personalized, and operationally efficient digital experiences. Your work will directly influence their business outcomes.
• Be a Strategic Advisor: Partner with executives and cross-functional teams to define long-term digital experience strategies, positioning yourself as a key driver of their success.
• Grow with Top-Tier Customers: Manage some of Contentful’s most strategic accounts, driving adoption, retention, and expansion while developing deep industry expertise.
• Collaborate Across Teams: Work alongside Sales, Professional Services, and Partners to create high-value, multi-faceted solutions for customers.
• Enjoy Autonomy and Flexibility: Take ownership of your accounts, build lasting relationships, and travel as needed (~25% annually) to meet customers face-to-face and make a real difference.

What to Expect?

• Own and grow executive relationships across a portfolio of 25–30 strategic enterprise customers, serving as a trusted advisor on digital experience transformation.
• Partner with customers to drive the successful adoption of Contentful, helping them deliver measurable improvements in speed to market, performance, personalization, and operational efficiency.
• Align Contentful to customer business priorities by defining success metrics, tracking KPIs, and guiding teams along a clear path to digital maturity.
• Lead strategic engagements including quarterly and executive business reviews, communicating outcomes, surfacing opportunities, and aligning on long-term digital experience strategies.
• Proactively identify adoption barriers and orchestrate internal resources across Solutions Engineering, Support, and Product to ensure customers achieve their goals.
• Collaborate closely with Account Executives to develop multi-year account strategies, uncover expansion opportunities, and build compelling data-driven business cases.
• Own the renewal lifecycle end-to-end for some of Contentful’s most strategic customers, driving high retention and long-term value.
• Confidently lead commercial conversations with senior stakeholders and procurement teams within large global enterprises.
• Act as the voice of the customer internally by translating customer insights into actionable feedback for Product and Go-to-Market teams.
• Travel approximately 25% annually to build strong relationships through onsite customer engagement.

What You Need to Be Successful

• 5+ years in a customer-facing role with experience in Customer Success Management, Renewals Management, or Key Account Management. Experience with content management systems, content strategy, or agency environments is a plus.
• Ability to understand Contentful APIs and the modern content management and digital experience stack. Comfort using Contentful data tools to engage in proactive customer discussions and, in some cases, create custom queries and reports.
• Strong technical aptitude and ability to explain high-level technical concepts clearly to customers.
• Proven track record of meeting or exceeding performance or sales goals.
• Strategic thinker who can align with customer goals and independently drive renewal and expansion opportunities to close.
• Excellent oral and written communication skills, demonstrated through past customer and internal engagements.
• Collaborative mindset and ability to work effectively across cross-functional teams, including Sales, Product, and Support.
• Highly organized with strong attention to detail; follows processes, updates systems diligently, and proactively suggests improvements.
• Commitment to prioritizing customer success while aligning with company objectives.
• College degree highly preferred.
• Hybrid role: office attendance in New York, NY is expected 2–3 days per week.

What’s in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. 

New York Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of New York if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

New York Salary Range: $102,000 - $138,000

This position is eligible for equity awards, annual bonuses, short- and long-term incentives, and program-specific awards, where applicable, in accordance with the terms of Contentful’s variable compensation plans.

#LI-Hybrid

Title: Enterprise Implementation Consultant - Public Sector

Location: Remote - US

Job Description:

Who we are

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About this role:

Samsara’s Public Sector Customer Success team advises and guides our largest customers, ensuring they adopt Samsara and continuously gain business value from our products. We are the trusted point of contact for Samsara’s strategic customers throughout their lifecycle: onboarding, adoption, advocacy, and renewal. 

In this role, you will be part of our Implementation team, responsible for helping Enterprise customers deploy and adopt our IoT solutions for their fleet and industrial assets. Picking up where our sales teams leave off, you will own the customer relationship and ensure a successful deployment of Samsara's solution. Your customers span the entire range of government organizations, including K12 schools, departments of transportation, solid waste, public works, fire departments, and many others. All the while building relationships with the customer, helping them learn our system and overall ensuring a successful customer relationship.

Your role will be cross-functional in nature, working alongside and connecting Sales, Support, Sales Engineering, and Product, enabling you to experience multiple aspects of a fast-growing company from within. 

This role requires exceptional customer-facing communication skills, the ability to quickly understand a customer's business, and comfort explaining technology products to both executives and day-to-day users. 

Role requires 10-20% travel within the US.

This role is open to candidates residing in the US except Alaska, Austin metro, California, Chicago metro, Connecticut, Dallas metro, Denver metro, Houston metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Washington, and Washington DC metro.

You should apply if:

• You want to impact the Public Sector: You’ll be working with cities, states, school districts, and universities that help run our world. You'll work with them to help them operate more efficiently, safely, and drive citizen value through their services.
• You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable.
• You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there.

In this role, you will: 

• Be on the front-lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform 
• Manage the deployment of Samsara technology to large-scale US Public Sector customers, enabling customers to achieve quick time to value in their investment
• Create launch plans and a roadmap to increase product usage
• Track implementation progress, participation, product adoption, and account health 
• Run training sessions, demonstrate Samsara’s technology, and work through challenges with executives and day-to-day users of the system across numerous use cases
• Juggle multiple customer engagements in parallel and work cross-functionally to deliver an exceptional experience for our customers
• Deeply understand the Samsara platform’s capabilities and explain them to customers of all types
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• 4+ years of experience in a senior Customer Success, account management, or strategic consulting role. Enterprise SaaS experience preferred. 
• This is a demanding position with high internal visibility, that requires strong priority management and high emotional intelligence 
• Experience supporting or working with technical products
  • Excellent consultative skills with experience in end to end system implementations
  • Proven track record of building trust and communicating effectively with a wide variety of stakeholders: executives, Product and Engineering leadership, day-to-day users of our software 
  • Diplomacy, tact, and poise under pressure when working through customer issues
• Bachelor’s degree from a 4-year institution

An ideal candidate also has:

• Strong bias for action, the ability to think big, with insistence on high standards
• Experience serving a large and complex customer base in B2B SaaS 
• Thrives in an unstructured, fast-paced, and change-heavy environment
• PMP certification

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below.

Annual Base Salary

$88,089.75—$118,440 USD

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.

Flexible Working 

At Samsara, we embrace a flexible working model that caters to the erse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an inidual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at Samsara

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law.

Title: Home Equity Processor

Location: Mason Ohio United States

Type: 1ST

Category: Operations

Job Description:

Description

Description

As a part of our team, you’re made ready for a fulfilling career with exciting new challenges and opportunities to stretch yourself!

When you are in this role, you will review submitted documentation to ensure compliance with bank requirements. Additionally, you will follow-up and review routine documentation requirements with customers, loan officers, branches, and other financial institutions. Furthermore, you will complete reviews within department standards and enter clear, concise comments, edit information and document application status on appropriate loan systems. Lastly, you will communicate professionally in oral and written format with internal and external customers regarding status requests, missing information, explanation of required documentation and/ or closing information.

Most importantly, at Citizens, we’re more than a bank and here you’ll experience new things, create new opportunities, think beyond your role and make an impact!

Primary responsibilities include

• Review loan application documentation.
• Interact with customers, work with both loan officers and branch colleagues to obtain required documents from customers, order and review property titles, appraisals, flood certifications, and income documents to ensure accuracy and completeness.
• Make welcome calls on new files, follow the department's call cadence throughout the process to ensure customer's are communicated direct and well informed of all aspects of their line in process.
• Ensure that documentation exists in the system of record of their call cadence contacts, results of the contact so that they and any colleague who reviews the file is aware of the file status.

Qualifications, Education, Certifications and/or Other Professional Credentials

• Required Qualifications
  • High School or GED Equivalent 
  • Previous Banking Experience or customer facing roles

   
• Preferred Qualifications
  • 1-2 Years of Home Equity, Mortgage, or Loan Processing Experience 
  • Spanish Speaking a plus!

Hours & Work Schedule

• Hours per Week: 40 hours a week 
• Work Schedule: M-F 815am-5pm 
• Hybrid Schedule: 4 Days in office, 1 Remote

Pay Transparency

The salary range for this position is $21.64 - $27.89 per hour. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits .

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are inidually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Benefits

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and

Leasing Consultant

CA, Dublin

Success Profile

We have found that the following traits and attributes help lead to a successful future as a Leasing professional.

• jd/success-profile-leasing-consultant-d.png" data-center-image-scale=".92" data-chart="traitcircle" data-height="300" data-hover-effect="true" data-icons="true" data-inner-radius="125" data-outer-radius="150" data-ratio-padding="true" data-stroke="false" data-stroke-color="#fff" data-stroke-width="4" data-tooltip="true" data-width="300">
• Customer Service
• Sales
• Collaboration
• Communication
• Problem-Solving
• Organizational

Our Culture

• Our Bold Purpose

  We're driven by a bold purpose: creating a better way to live

• All Of Us

  All AvalonBay associates play a key role in bringing our purpose to life

• Our Core Values

  A Commitment to Integrity

  A Spirit of Caring
  A Focus on Continuous Improvement

• Our Approach

  Promotion from Within

  Growth Based on Achievement
  Cross Departmental Learning
  Professional Development
  High-Performance Culture
  Associate Recognition

Benefits

Our benefits packages are created with the flexibility to support associates who are at different stages in their lives and careers.

• Medical

  We provide you with four plan options to choose from within the Aetna network.

• Dental

  We offer dental coverage through MetLife. Associates have the option to select between the Premier and Basic Plus Plan.

• Vision

  Our Vision Service Plan provides benefits for regular eye examinations, glasses or contact lenses, and laser vision care.

• 401(k) Savings Plan

  Save a portion of your pay each pay period and invest your savings in your choice of the available investment funds. We match 50% of your contribution up to 8%.

• Recognition & Rewards

  Significant discount for all on our incredible apartment homes and rewards programs such as Live2Lease, which awards our star community consultant with bonuses of up to $1,000.

• Career Development

  Opportunities to advance your skills and grow your career through promotion.

Responsibilities

Leasing Consultant

Overview

Creating a better way to live is the purpose that binds AvalonBay associates. At AvalonBay, every day is an opportunity to make a difference in someone's life. Whether it’s helping someone choose one of our communities as their home, providing great service to our residents, or supporting our fel low associates, we are committed to creating an unforgettable experience as a great place to live - and work.

The Role

* This position is part-time with a schedule of Thursday, Friday, and Saturday 9am to 6pm*

Are you ready to be a part of an extraordinary leasing team and revolutionize the apartment living experience? At AvalonBay Communities, we don't just manage properties; we pioneer exceptional living experiences. If you're an accomplished office professional with a passion for innovation and a vision for excellence, your next career move is here.

• Incredible customer service skills. You have a knack for creating a sense of community and the drive to go the extra mile to create a spectacular experience for new residents. Your success and purpose are driven by the relationships that you build.
• Sales and marketing chops. Your personalized connections and recommendations drive our leasing performance, and your ability to create excitement through creative campaigns, continuous outreach, and social media fuel community enthusiasm for AvalonBay.
• Follow-through. By understanding what’s important to our prospective residents, you continuously reach out with tailored updates - from the ideal floorplan they’ve been eyeing, to the newest hot-spot openings, to the best food truck in the neighborhood – you help to paint a picture of what it’s like to call your community home.
• A genuine desire to help both residents and colleagues in Creating a Better Way to Live.

You have

• A high school diploma or equivalent (GED) required
• 1-2 years of experience in a leasing or customer service role, preferably in the real estate or property management industry
• Strong interpersonal and communication skills
• Proficiency in using property management software and Microsoft Office Suite
• Knowledge of fair housing laws and regulations
• Ability to work independently and as part of a team
• Excellent organizational and multitasking abilities

How AvalonBay Supports You

We know that our teams are the beating heart of our success and we’re committed to showing our appreciation.

We offer:

Comprehensive benefits — health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits (https://jobs.avalonbay.com/benefits(opens in new window)) for information.

Growth based on achievement and promotion from within.

Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization – including destination awards, ‘AvalonBay’s Very Best’ recognition program and others!).

A 20% discount on our incredible apartment homes.

A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.

Additional Info

AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and erse work environment free of discrimination and harassment.  We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.

AvalonBay makes employment decisions without regard to a person’s race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.

AvalonBay will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law.

Applications will be accepted on an ongoing basis.

AvalonBay does not require or request that you provide any information that identifies your age, date of birth, or dates of school attendance or graduation.  Please redact this information prior to the submission of your application and/or leave these fields incomplete on your application.

For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (https://www.avaloncommunities.com/california-personnel-privacy-notice/(opens in new window))

Job ID JR106590

Customer Service Agent Amazon

Metro Manila Philippines

Full time

Description:

Our mission is to help customers save time and money when purchasing commercial kitchen equipment and supplies by providing a customer-centric shopping experience and leveraging our industry buying power.

We are looking for a proactive and detail-oriented Customer Service Agent to support our Amazon and 3rd party marketplace operations. This role will focus on handling customer inquiries, resolving issues, and ensuring a seamless post-purchase experience across platforms such as Amazon, Walmart, and other marketplaces.

The ideal candidate has strong experience in e-commerce customer service, is highly responsive, and is comfortable navigating multiple systems while maintaining a high level of professionalism and accuracy.

Skills and Requirements:

• Minimum 5+ years of experience in customer service, preferably in e-commerce or marketplace support.

• Experience handling Amazon Seller Central or other marketplace platforms is required.

• Bachelor’s degree preferred.

• Excellent verbal and written English communication skills.

• Strong problem-solving and conflict resolution skills.

• Highly organized and detail-oriented.

• Ability to multitask and manage a high volume of customer inquiries.

• Tech-savvy with the ability to quickly learn new tools and systems.

• Experience with CRM tools, helpdesk systems, or ticketing platforms is a plus.

• Shopify or other e-commerce platform experience is a plus.

Responsibilities and Duties:

• Handle customer inquiries, complaints, and requests from Amazon and other 3rd party marketplaces.

• Manage and respond to messages via Amazon Seller Central and other platforms in a timely and professional manner.

• Resolve order issues including refunds, returns, replacements, and shipping concerns.

• Coordinate with internal teams such as warehouse, logistics, and sales to resolve customer concerns.

• Maintain accurate records of customer interactions and transactions.

• Monitor customer feedback and reviews, addressing issues to maintain high seller ratings.

• Ensure compliance with marketplace policies and guidelines.

• Identify recurring issues and suggest process improvements to enhance customer experience.

• Stay up to date with product knowledge, company policies, and marketplace updates.

US Based Hours Requirement:

This position is fully remote, offering flexibility to work from any location. However, due to the fast-paced nature of our operations, we require strict adherence to 9:00 AM to 5:00 PM EST working hours. This ensures real-time collaboration with internal teams and prompt responses to customer inquiries. Aligning with US hours is essential to maintaining our service standards and operational efficiency.

Why work with us?

We truly believe that what you do and where you work matters. The opportunity to grow and build meaningful relationships in a collaborative and supportive environment makes it fulfilling and exciting to come to work each day.

Perks:

● Virtual position with flexible work environment

Benefits:

● Competitive salary

Title: Customer Support Specialist

Location: remote Vancouver, British Columbia, Canada . full-time 

Job Description:

About Local Line

Local Line is building the future food supply chain.

We are the leading commerce platform connecting farms directly to restaurants, grocery stores, and distributors. Our software powers thousands of farms across North America and beyond, helping them sell more efficiently, streamline operations, and build stronger relationships with their buyers.

Today, Local Line is used by some of the most forward-thinking food businesses in the world, including Chipotle and Sweetgreen, along with hundreds of independent farms, distributors, and regional grocers.

At our core, we believe that the future of food is more transparent, more local, and more connected. We’re building the infrastructure to make that possible.

About the Role

We’re looking for a Customer Support Specialist to join our Customer Success team. This is a front-line role working directly with farms using Local Line every day. You’ll help farmers navigate the platform, solve problems quickly, and ensure they have a great experience running their business on Local Line.

This role is critical to our mission. The work you do will directly impact a farmer’s ability to operate efficiently, serve their customers, and grow a more profitable business.

You’ll report to the Head of Customer Success and work closely with our Technical Support, Product, and Onboarding teams.

Responsibilities

• Respond to customer inquiries from farms via email and live chat
• Prioritize incoming support tickets based on urgency and impact
• Troubleshoot issues and escalate technical bugs to the Technical Support team
• Communicate product feedback and recurring issues to the Product team
• Maintain detailed and accurate records in our CRM (HubSpot)
• Identify opportunities to improve support processes and internal workflows
• Assist with data entry and setup for new farm accounts
• Collaborate with the Onboarding team to provision and launch new accounts

Qualifications

• 2+ years of experience in a customer support or customer-facing role
• Excellent written and verbal communication skills in English
• Strong time management and organizational skills
• Ability to manage multiple conversations and prioritize effectively
• Strong problem-solving and analytical thinking
• High attention to detail
• Positive, team-oriented attitude
• Interest in agriculture, food systems, or technology

Working Model

• Remote (Canada-based)
• Must be available during PST working hours (9:00am–5:00pm PST)
• Occasional early morning or evening work may be required

How Success is Measured

• Customer Satisfaction (CSAT) score
• Ticket response time
• Average responses per closed ticket

Growth Opportunities

This role is designed as a strong entry point into the Customer Success organization. Over time, you may have the opportunity to grow into:

• Technical Support
• Customer Onboarding
• Account management for large restaurant and grocery customers

Why Join Local Line

You’ll be working at the intersection of food, agriculture, and technology, helping build a more resilient and efficient food system. Every conversation you have with a farmer matters. The support you provide helps them save time, reduce friction in their operations, and ultimately run a better, more profitable business.

How to Apply

Please submit:

• A short cover letter explaining why you want to work at Local Line
• Your resume
• A link to your LinkedIn profile

We are fortunate to have an overwhelming number of candidates interested in working at Local Line and we thank you for the time and effort put into your application! We will only be reaching out to candidates who we are interested in moving forward and ask that you refrain from contacting members of our team to check on the status of your application.

------------

Local Line is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law.

Title: Strategic Account Executive

Locations: Atlanta, GA; Tempe, AZ ; Houston, TX, Dallas, TX, Las Vegas NV, Portland, OR, Orland, FL, Raleigh, NC; Boston, MA

Work Type: Hybrid

Job Description:

The Strategic Inside Sales team drives DoorDash's growth by acquiring and expanding partnerships with high-impact restaurant brands across key markets. The team focuses on more complex, higher-value opportunities, working with local and regional operators whose scale meaningfully shapes the marketplace. Through disciplined execution and a consultative approach, Strategic Inside Sales drives marketplace expansion by connecting high-impact restaurant partners to DoorDash's platform and solutions.

About the Role

As a Strategic Account Executive (SAE), you will focus on acquiring high-value restaurant partners in DoorDash's most strategic markets. You'll own a high-velocity, transactional sales cycle - prospecting, qualifying, pitching, and closing new merchants while building strong initial relationships that set the foundation for long-term partnerships.

In this role, you'll have the autonomy to manage your day, prioritize opportunities, and drive results against clear targets. You'll play a direct role in expanding DoorDash's merchant ecosystem by signing top-performing local and multi-regional restaurant brands and helping them successfully join the platform.

We expect this role to be flexible, with a mix of remote and in-office work. You will need the ability to travel as needed for in-person collaboration through trainings, offsites, team-building events, and other business-related necessities.

You're excited about this opportunity because you will…

• Own higher-value new business acquisition: Manage a high-velocity sales pipeline focused on more complex, higher-impact restaurant partners
• Run full-cycle inside sales motions: Lead deals from prospecting and discovery through close, adapting your approach based on merchant needs
• Navigate nuanced sales conversations: Engage multi-location and strategically important restaurant brands with confidence and credibility
• Drive disciplined outbound execution: Maintain strong activity levels across calls, emails, and follow-ups while prioritizing the highest-impact opportunities
• Leverage sales technology effectively: Use CRM, sequencing, and automation tools to manage pipeline, track progress, and improve conversion
• Continuously improve your craft: Test messaging, refine talk tracks, and share learnings to improve performance across the team
• Represent DoorDash at a high standard: Deliver a strong merchant experience that reflects DoorDash's value and sets the tone for long-term partnerships

We're excited about you because you have…

• 3+ years of experience in inside sales or B2B sales, including success in a closing role
• Proven ability to consistently meet or exceed quota in a high-volume, transactional sales environment
• Experience managing more complex deals, including multi-location or higher-value SMB customers
• Strong discovery, objection-handling, and closing skills
• High level of ownership and comfort managing priorities independently
• Data-driven mindset with experience using CRM and sales tools (Salesforce, Outreach, Sales Navigator, etc.)
• Curiosity about local businesses, technology, and how platforms drive growth

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Compensation

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

In addition to base salary, the compensation for this role includes opportunities for sales commission. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.

$26.10 - $43.80 USD

The total on-target earnings (base + commissions) for this position within the United States, including Illinois and Colorado.

$49.70 - $73 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

Title: Senior Account Manager - Client Advisory Team

Location: Norwell United States

Full time

Job Description:

Discover a Career That Empowers You - Join HUB International!

At HUB International, we're more than just an insurance brokerage firm - we're a thriving community of entrepreneurs driven by purpose and passion. Every day, we help iniduals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don't stop there - we also invest deeply in our people.

Here, your career is in your hands. You'll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you'll be backed by the strength of a global firm and the heart of a regional team.

As one of the world's largest insurance brokers - and a proud Stevie Award-winning workplace - HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North America, we bring together industry-leading technology, a strong culture of collaboration, and centers of excellence that fuel innovation.

Explore your future with HUB International. Let's grow together. If you're ready to be part of a company where your voice matters, your work has purpose, and your potential has no limits - HUB is the place for you.

We are looking for an Senior Account Manager to join our Personal Lines team on a Hybrid work schedule.

Overview:

Service personal insurance accounts in accordance with the practices, policies, and procedures of the Company with focus on organic growth and retention.

Responsibilities:

• Review and analyze personal accounts for coverage, limits, etc., and make appropriate recommendations to clients.

• Develop and maintain relationships with clients to ensure that all service needs are met.

• Develop new business from existing accounts and assigned leads and contribute to meeting departmental production goals.

• Gather information from clients and prepare applications regarding new and/or renewal coverage.

• Prepare policy quotes based on client's needs, rates and coverages.

• Prepare all transactions for assigned accounts, i.e. applications, invoices, forms.

• Call out on lost business 2a/LPR.

• Maintain the accuracy of data in the agency management system.

• May handle collections of premiums due.

• Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company.

• Keep informed of changes and trends within the industry for the purpose of anticipating and responding to profit objectives.

• Meet KPI goals as established.

• Other responsibilities as assigned by Manager.

Qualifications:

• Experience servicing personal accounts within an insurance agency.

• Thorough knowledge of personal lines coverages and markets.

• Experience with an electronic agency management system.

• Active Massachusetts Producer license.

• Excellent organizational, interpersonal, communication skills and ability to work in a team environment

• Strong attention to detail

• Customer focused

The expected salary range for this position is $68,500 - $75,000 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.

Department Account Management & Service

Required Experience: 5-7 years of relevant experience

Required Travel: Negligible

Required Education: High school or equivalent

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

Title: Sales Representative - Spokane North, WA - Endoscopy

Location: Spokane United States

time type

Job Description:

Work Flexibility: Field-based

Job Description

ESSENTIAL FUNCTIONS:

• Promote and sell Stryker Endoscopy products within approved indications for use.
• Understand and comply with applicable laws, regulations and rules set forth by Federal, State and Local governmental authorities including, but not limited to: reporting of device complaints, accurate recording and reporting of financial transactions and other reports determined by Stryker policy, and the Federal Anti-Kickback Statute.
• Understand and comply with the Code of Ethics and company policies.
• Understand and comply with applicable customer policies, HIPAA, and vendor requirements.
• Educate and inform doctors, nurses, and appropriate staff personnel about the proper use and maintenance of Stryker Products.
• Direct product evaluations in OR and office settings while adhering to OSHA, Hospital, and other pertinent guidelines
• May assist in the preparation and operation of trade shows, conventions, and/or clinical meetings.
• Keep regional manager informed of territory progress on a regular basis.
• Solve product problems for customers in an expeditious fashion.
• May assist in the training and development of sales personnel.
• Manage, maintain and complete reports about product inventory.
• Exhibit a base understanding or ability to learn and operate software programs such as Microsoft Office and Oracle Sales Information System.

QUALIFICATIONS:

• 2-5 years in an outside sales position (medical related fields is preferable).
• B.A. or B.S. degree required.
• Medium work: Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently to move objects.
• Must be able to communicate with large groups of people.
• Must be able to communicate telephonically and with electronic means (i.e., email texts, etc.).
• Must be able to use common office equipment (e.g. fax, modem, calculator, PC, etc.).
• Up to 20% overnight travel annually.
• Must be able to drive an automobile.
• Must be able to routinely negotiate price and terms of transactions between Stryker and its customers.
• Must be able to readily solve customer complaints.
• Must have fundamental understanding of all products and be able to disseminate this knowledge to the customer.
• Able to analyze and prioritize market potential-based call patterns.
• Excellent interpersonal, analytical and organizational skills.

Work From Home: Yes

Travel Percentage: Up to 50%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to iniduals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

*

Draw + commission: $60,000 draw and may be eligible to earn commission and/or bonuses + benefits.

Travel Percentage: None

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to iniduals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.

Title: Remote / Telephonic Case Manager - Bilingual Spanish / English

Location: Seattle United States

Job Description:

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts on the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

If you want to achieve more in your mission of health care, you must be smart about the business of health care.

As a Remote / Telephonic Case Manager - Bilingual Spanish / English, you will work with our Medicaid members primarily focusing on our Spanish speaking population, wearing many hats. Sometimes, you'll interact with members leaving the hospital - possibly with new medications or diagnoses. You may also act as an intermediary between providers and members - serving in numerous roles, such as educator, evaluator, service coordinator, community resource researcher and more. Resulting in fewer hospitalizations, ER visits and costly service gaps; and a less stressful, more effective health care system for us all, and all from your own home.

What makes your clinical career greater with UnitedHealth Group? You'll work within an incredible team culture; a clinical and business collaboration that is learning and evolving every day. And, when you contribute, you'll open doors for yourself that simply do not exist in any other organization, anywhere.

Schedule: Monday-Friday 8am-5pm PST

You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Deliver a complete continuum of high-quality care through proactive and ongoing communication with members in their preferred language via phone and virtual platforms
• Assist members with safe and effective transitions from in-patient, skilled nursing, or other facility settings back to the home environment
• Coordinate follow-up appointments, services, and equipment to reduce remissions and ensure continuity of care
• Collaborate with interdisciplinary teams, providers, and facilities to support smooth transitions
• Establish therapeutic relationships with members and caregivers to support engagement, adherence, and self-management
• Conduct comprehensive, ongoing assessments to identify clinical, behavioral, and psychosocial needs
• Provide a complete continuum of quality care through close communication with members via phone interaction
• Support members with condition education, medication reviews and connections to resources such as Home Health Aides or Meals on Wheels
• Assist members with the transition from a care facility back to their home
• Meet NCQA Population Health Management Standards
• Meet state-specific contractual requirements related to the delivery of care management
• Provide member education on medications, disease management, and other healthcare related needs

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Current, unrestricted WA state (or multi-state) RN license
• 2+ years of healthcare experience
• 1+ years of experience working with complex, high-risk, or chronic condition populations
• Intermediate level of computer/typing proficiency to enter/retrieve data in electronic clinical records; experience with email, internet research, use of online calendars and other software applications
• Access to high-speed internet from home
• Willing and able to work in the pacific time zone
• Bilingual proficiency in English and Spanish (verbal and written)

Preferred Qualifications:

• Bachelor's degree
• Certification in Case Management (CCM)
• Case Management experience in a managed care, health plan, or value-based care environment
• Minimum of 2-3 years of care management, case management, population health, or related experience
• Medicaid Managed Care experience
• Working knowledge of NCQA Population Health Management standards
• Knowledge of community resources and social determinants of health
• Prior remote or telephonic care management experience
• Experience with vulnerable subpopulations include children and youth with special health care needs, adults with serious mental illness, members with substance use disorders and members with other complex or multiple chronic conditions
• Strong telephonic engagement and motivational interviewing skills
• WA State residence
• All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.94 to $51.83 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #GREEN

Title: Medicare Sales Agent - Hybrid in Englewood, CO

Location:

 Englewood, CO

Additional locations: Denver, Colorado

Overtime status: Non-exempt

Travel: No

UHC is seeking dedicated sales professionals to be part of our team!

Up to $3,000 SIGN ON BONUS FOR EXTERNAL & INTERNAL APPLICANTS

Guaranteed base pay + monthly sales incentive earning potential.

Realistic Job Preview video(opens in new window)

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

We are growing our team in Englewood, CO and have multiple Medicare Sales Agent openings available now. In this inbound call role, you will receive a competitive base salary, and bonuses based on your sales performance. You will consult customers on their insurance needs and match the correct coverages, products, and benefits. Our training classes not only prepare you for your role, but we will pay for and provide support for you to obtain the required state insurance licenses. No license is required prior to starting in the role. During training, all new hires will be required to successfully complete the UHC Portfolio Agent New Hire training classes and demonstrate proficiency of the material.

If you reside near Englewood, CO, you will enjoy the flexibility of a hybrid-remote* role as you take on some tough challenges. 

Work Schedule:

• Operating hours: Monday - Friday 7:00AM - 9:30PM local time; your shift will be provided during training with rotational weekend work
• Full-time position with flexibility desired based on the seasonality of our business

Work Location:

• Fast forward your success by participating in our onsite training program in a standard day shift for 6 - 10 weeks
• This position offers hybrid work models after the successful completion of training and on the job nesting period.  Once completed, employees will enjoy the opportunity to work from home up to 3 business days per week

Primary Responsibilities:

• Answer incoming phone calls from prospective members, identify the type of assistance and information the customer needs with the goal of converting caller to a qualified lead and sale
• Follow up with members on questions or to review current or new products and services
• Navigate multiple computer systems to document member information while maintaining active listening and engagement with members
• Demonstrate knowledge of the product portfolio by addressing needs of members, explaining the differences between products, and assisting selection of products to best meet their needs
• Assist in completing the enrollment application over the phone, staying consistent with product requirements and enrollment guidelines
• Meet the goals established for the position in the areas of performance, attendance, and consumer experience
• Meet and maintain requirements for agent licensure, appointments, and annual product certification

Compensation & Benefits:

• As a licensed agent, your total compensation is determined by your ability to sell and deliver a great customer experience
• Compensation = Base pay + monthly sales incentive
• Average annual earnings $50K - $65K through a combination of base plus sales commissions
• Top performers can earn $80K (+)
• 15 days accrued Paid Time Off during first year of employment plus 8 Paid Holidays
• Sign-On Bonus up to $2,000 for unlicensed external/internal applicants
• Sign-on Bonus up to $3,000 for licensed external/internal applicants
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• Fun and competitive work environment focused both on teamwork and inidual success!
• More information can be downloaded at:http://uhg.hr/uhgbenefits

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher) OR 4+ years of customer service/sales experience
• Within 30 days, must obtain all appropriate state insurance licenses (may be completed during training)
• Ability to work regularly scheduled shifts, including the training period, with the flexibility to adjust daily schedule and work overtime and/or weekends as needed
• Must live within commutable distance to our 169 Inverness Drive West, Englewood, CO office

Preferred Qualifications:

• Previous sales experience
• Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
• Flexibility to customize approach to meet all types of caller communication styles and personalities

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.   

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $24.04 per hour based on full-time employment. This role is also eligible to receive bonuses based on sales performance. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED #RPOLinkedin

Title: Benefit Technology Specialist I, Employee Benefits

Job Description:

Hybrid Working

locations

San Diego, CA

Culver City, CA

Encino, CA

Newport Beach, CA

time type

Full time

job requisition id

R0035901

ABOUT HUB:

In a rapidly changing world, HUB advises businesses and iniduals on how to prepare for the unexpected. As one of the worlds' largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of -a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.

POSITION SUMMARY:

In the Benefits Technology Specialist I role, the successful candidate thrives in a team environment supporting the Benefits Technology Team with a high volume of technical work assignments ranging in complexity, performing the following duties:

• Configure benefit administration platforms such as Ease, Employee Navigator, and other platforms supported by HUB International for new clients and for renewals/open enrollments with existing clients

• Collaborate with Benefits Technology Team to complete build request workbooks for new builds and renewals

• Project manage builds with various stakeholders by developing timelines and executing deliverables

• Test new and existing system functionality to ensure accuracy of client system configuration

• Provide technical consultation to Producers and Service Team for prospects and clients

• Provide client-facing and internal demonstrations of benefits administration platforms

• Audit platform builds, communicating findings and resolving errors

• Problem-solve and troubleshoot technical issues

• Communicate with carriers and vendors for build mapping

• Run various reports, manage intake process and research service inquires

FACTORS FOR SUCCESS:

• 1+ years of Benefits/Account Management experience

• 1+ years of related customer service

• Bachelor’s degree is preferred

• Life & Health insurance license preferred or open to obtaining license

• Experience in benefits technology platforms, enrollment processes, EDI/API feeds are a plus

• Strong written/verbal communication skills and the ability to communicate with both technical and non-technical personnel. Ability to listen, clarify and respond well to questions.

• Strong analytical skillset and ability to effectively use data for strategy

• Strong attention to detail and accuracy/thoroughness

• High level of productivity, reliability, responsibility, attendance, dependability and organization

• Ability to take initiative to meet challenges with resourcefulness and new innovative approaches while maintaining a high level of quality

• Must possess a passion for teamwork, client service and reaching business results through problem-solving

*Position is a hybrid role (3 days minimum in the office)

WHY CHOOSE HUB?

Throughout our network of more than 450 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development_._  Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a erse, challenging work environment with financial security and career satisfaction.

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at  http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

EEOAA Policy

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

The expected salary range for this position is $60,000 - $70,000k depending on geographical location and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions.

#LI-CD1

LIKE US SO FAR?

Take the first step toward creating a future that combines a erse, challenging work environment with financial security and career satisfaction.  Apply online today!

Department Account Management & Service

Required Experience: 1-2 years of relevant experience

Required Travel: No Travel Required

Required Education: Diploma

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Title: Sr. Manager, Field & Customer Solutions (Orthopedics)

Location: West Chester, PA. Raritan, NJ; Raynham, MA; Warsaw, IN; Palm Beach Gardens, FL.

Remote type: Hybrid Work

time type: Full time

job requisition id: R-070219

Job Description:

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an inidual. At Johnson & Johnson, we respect the ersity and dignity of our employees and recognize their merit.

Job Function:

Sales Enablement

Job Sub Function:

Customer Success Management

Job Category:

People Leader

All Job Posting Locations:

Palm Beach Gardens, Florida, United States of America, Raritan, New Jersey, United States of America, Raynham, Massachusetts, United States of America, Remote (US), Warsaw, Indiana, United States of America, West Chester, Pennsylvania, United States of America

Job Description:

Johnson & Johnson is recruiting for a Sr. Manager, Field & Customer Solutions - Advance Case Management Operations to join our team in West Chester, PA. Other possible locations include: Raritan, NJ; Raynham, MA; Warsaw, IN; Palm Beach Gardens, FL.

Remote work options may be considered on a case-by-case basis and if approved by the Company.

Johnson & Johnson announced plans to separate our Orthopedics business to establish a standalone orthopedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.

Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

About Orthopaedics

Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that's reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Purpose:

The Senior Manager, Field and Customer Solutions - Advance Case Management Operations is a high‑impact leader within the DePuy Synthes Supply Chain organization. The role leads ACM implementation and support while partnering cross‑functionally to scale adoption, optimize performance, and deliver operational, commercial, and customer value through the Advance Case Management (ACM) platform. ACM is a digital solution that enables efficient pre-op planning and case coordination for orthopedic surgeries through the use of AI and traditional templating to deliver operational, commercial, and customer benefits.

Key Responsibilities:

• Leads the ACM Operations team (2 FTEs and 2-3 contractors) responsible for field and customer implementation and ongoing support.

• Owns ACM reporting and analytics strategy, including KPI development, dashboard development and adoption, and quarterly executive reporting.

• Partners with the ACM Platform team to define user requirements, prioritize enhancements, and ensure solutions meet field and customer needs

• Owns relationships with integrator partners, providing governance, performance oversight, and leadership of monthly steering committee forums.

• Drives awareness and education of ACM to key Commercial and Field Sales leaders and customers through the development and management of internal and external facing marketing materials and publications. Supports professional/commercial education courses, labs, and industry conferences.

• Influences cross‑functional stakeholders (IT, Legal, Contracting, Procurement, Commercial, HCC) to deliver implementation timelines, manage vendor agreements, respond to internal/external requests, and achieve annual ACM objectives.

• Supports the development and management of other digital solutions and participates/leads other projects and initiatives as required.

Required Qualifications:

• Bachelor's degree required; graduate degree preferred

• 10+ years of experience in Sales, Marketing, Supply Chain, Finance, Digital Health, Engineering, Analytics, or IT

• Strong collaboration, negotiation, and communication skills (written and verbal)

• Demonstrated ability to work independently with strong planning and organizational skills

Preferred Qualifications:

• People management experience

• Experience with reporting and analytics platforms

• Healthcare and orthopedic experience

Domestic travel of approximately 10-20% should be expected, with variability based on business needs.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and iniduals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an inidual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

Coaching, Compliance Management, Cross-Functional Collaboration, Customer Acquisition Strategy, Customer Centricity, Customer Relationship Management (CRM), Customer Retentions, Customer Success Management (CSM), Developing Others, Fact-Based Decision Making, Inclusive Leadership, Leadership, Performance Measurement, Process Improvements, Productivity Planning, Relationship Building, Sales Enablement, Sales Support, Workflow Analysis

The anticipated base pay range for this position is :

$122,000.00 - $212,750.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

Vacation -120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year

Holiday pay, including Floating Holidays -13 days per calendar year

Work, Personal and Family Time - up to 40 hours per calendar year

Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year

Caregiver Leave - 80 hours in a 52-week rolling period10 days

Volunteer Leave - 32 hours per calendar year

Military Spouse Time-Off - 80 hours per calendar year

Title: Strategic Partner Manager I

Location: Chicago United States

Job Description:

About the Team

The Outside Account Management team at DoorDash partners with restaurant merchants to help them grow simply and profitable on the platform. Our mission is to support merchants throughout their journey - ensuring a positive experience while also helping them unlock meaningful growth opportunities. We work closely with merchants to understand their goals, solve operational challenges, and recommend growth strategies that fit their business - balancing thoughtful partnership with commercial impact.

About the Role

As a Strategic Partner Manager I (SPM), you will own and grow relationships with a portfolio of SMB restaurant partners across your assigned region. You'll serve as the primary point of contact to your merchants - helping them improve performance, adopt new products, and expand their partnership with DoorDash.

In this role, you'll balance relationship management with revenue responsibility. You'll lead regular business check-ins, present data-backed recommendations, upsell incremental solutions, and ensure partnership terms continue to drive value for both the merchant and DoorDash. You'll also work cross-functionally to resolve issues, support operational improvements, and maintain high levels of satisfaction and retention.

You'll report to a regional manager within Outside Account Management. We expect this role to be flexible, with time split between traveling to merchants and additional flexibility to work remotely from home or a DoorDash office.

You're excited about this opportunity because you will…

• Manage and grow merchant partnerships: Own a book of SMB restaurant partners across your region while meeting revenue and retention goals
• Drive merchant performance: Lead quarterly business reviews (QBRs) that highlight wins, identify gaps, and outline opportunities for growth
• Reduce churn and drive expansion: Proactively identify risk, recommend DoorDash products, and guide merchants toward expansion opportunities
• Optimize operations with data: Use internal data and unit economics to evaluate daily operations and recommend improvements
• Present strategic recommendations: Explain forecasted revenue growth and propose customized sales packages that improve performance and brand perception
• Collaborate cross-functionally: Partner with Product, Operations, Sales, and Support teams to deliver a seamless and high-quality merchant experience

We're excited about you because you have…

• 3+ years of experience in account management, post-sales, customer success, or a related client-facing role
• Proven ability to drive customer satisfaction, retention, and product adoption through a merchant-first approach
• Strong analytical skills with experience building data-driven recommendations and client-facing QBRs
• Comfort managing multiple stakeholders, timelines, and priorities across a book of business
• Experience working with sales and productivity tools such as Salesforce, Outreach, Sales Navigator, and Google Workspace
• Strong communication skills and the ability to build trusted relationships with small to mid-sized market merchants

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Compensation

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

In addition to base salary, the compensation for this role includes opportunities for sales commission. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.

$55,760 - $93,600 USD

The total on-target earnings (base + commissions) for this position within the United States, including Illinois and Colorado.

$79,600 - $117,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate erse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a erse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Title: Physician Billing Associate Specialist

Job Description:

Thank you for considering a career at Ensemble!

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

• Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

ENTRY LEVEL CAREER OPPORTUNITY OFFERING:

• Bonus Incentives

• Paid Certifications

• Tuition Reimbursement

• Comprehensive Benefits

• Career Advancement

• This position pays between $ $17.00 - $18.65/hr based on experience

***REMOTE (Work from Home) - HIPPA Compliant Workspace Required*****MUST be eligible to work in the US without sponsorship**

The Specialist of Billing performs all billing, correspondence, and scanning activities across the organization. Job duties include, but are not limited to, managing client billing and ensuring procedures are billed according to contracts, reviewing and updating client statements as necessary, printing and mailing all paper and secondary claims, scanning documents to patient accounts, and reviewing correspondence and following up as needed. They will perform these duties while meeting the mission and goals of the organization, as well as meeting the regulatory compliance requirements. 

 Job Responsibilities:

• Billing Associate Specialists responsibilities include managing client billing and ensuring procedures are billed according to contracts, reviewing and updating client statements as necessary, printing and mailing all paper and secondary claims, scanning documents to patient accounts, and reviewing correspondence and following up as needed.

• Performs other duties as assigned

Minimum Education:

• High School Diploma/GED Required

Experience:  

• 1 to 3 Years​ 
• Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.
• This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require.

Certifications:

CRCR Required within 6 months of hire

Preferred Knowledge, Skills and Abilities: 

• Required: 1-2 years’ experience hospital billing.

• Experience in hospital operations, compliance and provider relations preferred.

• Insurance Follow-up experience

• Home health care experience (Billing side)

• Epic experience

• Medicare, Medicaid, HMO and managed care experience

Join an award-winning company

Five-time winner of “Best in KLAS” 2020-2022, 2024-2025

Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024

Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023

Energage Top Workplaces USA 2022-2024

Fortune Media Best Workplaces in Healthcare 2024

Monster Top Workplace for Remote Work 2024

Great Place to Work certified 2023-2024

• Innovation

• Work-Life Flexibility

• Leadership

• Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits –  We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. 

• Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.  

• Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. 

• Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws.  Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble provides reasonable accommodations to qualified iniduals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [email protected].

This posting addresses state specific requirements to provide pay transparency.  Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position.  A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

Employment Disclaimers – Ensemble

Title: Manager

, AMC Education- Orthopedics

Location: US161 IN Warsaw - 700 Orthopaedic Dr

Job Description:

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an inidual.  At Johnson & Johnson, we respect the ersity and dignity of our employees and recognize their merit.

Job Function:

Customer Management

Job SubFunction:

External Customer/Product Training

Job Category:

Professional

All Job Posting Locations:

Remote (US)

Job Description:

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

We are searching for the best talent for Manager of Academic Medical Center Education to be remote in the US.

The Manager of Academic Medical Center (AMC) Education is responsible for the strategy, design, and execution of our Future Leaders education programs for Orthopaedic residents and fellows within their assigned Strategic AMC accounts and/or responsibilities within the team.  The Manager of AMC Education manages all appropriate resources, which may include direct management responsibility of education associates, for the efficient and effective delivery of world-class education programs. They are responsible for delivering on the Future Leaders education continuum, which includes a robust pathway of education that is delivered through several modalities including hands-on labs, interactive didactic classrooms, virtual reality, simulation, and online modules. They will be responsible for building and growing productive and impactful relationships with all the key stakeholders critical to the success of the role including AMC Chairs, Chiefs & Program Directors, as well as with HCP faculty, the Field Sales Organization, Sales Management, Commercial & Channel Marketing, Professional Education, Ed Logistics, Healthcare Compliance, and HCP Engagements. The Manager of AMC Education will also develop detailed plans for their area(s) of responsibility, including budgets, facility and faculty needs and lead all elements to execute Future Leader education programming in support of the business’s goals and objectives. 

Key Responsibilities: 

• Regional Leadership: Partner with AMC Chairs, Chiefs and Program Directors, and regional sales, to design personalized learning pathways in support of their program’s education needs. 
• Faculty Development and Support: Build and grow partnerships with strategic HCP faculty in support of the design and execution of educational programs that meet both the learners and businesses goals and objectives. 
• Curriculum Design and Alignment: Consistently design and execute education with a customer first mindset. Continuously improve existing training and educational materials making sure the content and experience is meeting the educational needs of the learners and the business. Identify new and impactful opportunities to the Future Leaders learning continuum. 
• Program Execution: Lead the on-site preparation and delivery for their education events, which includes directing all critical business partners involved in delivering a world-class education experience. 
• Project Leadership: Lead and/or represent the AMC education team in the development of education focused projects. 
• Fiscal Ownership: Have responsibility for delivering educational programs within the allotted budget allocations. 
• Compliance: Ensure all programs are compliant with all legal, regulatory and HCC policies including Advamed, Pharma, ACCME and other global legal and regulatory bodies.

Qualifications / Experience: 

• Minimum of 5 years experience in medical device, healthcare or commercial roles (e.g., Sales, Sales Training, Prof Ed, Marketing and/or Sales Management) with a history of success 
• Deep orthopaedic knowledge and/or orthopedic/medical device experience preferred 
• Strong educational expertise to identify needs and design educational solutions 
• High organizational qualities with the ability to manage many needs at once 
• Ability to work in a matrix environment, collaborating across multiple functions 
• Effective interpersonal skills that include professionalism, maturity, and team mentality 
• Proven ability to build impactful relationships with varying personalities 
• Strong sense of ownership and accountability 
• Desire and ability to manage and motivate as a leader 
• Project management and problem-solving skills 
• Genuine interest in ongoing professional development of self 
• Bachelor’s degree 
• Willingness to travel up to 30-40% 
• Weekend event support and / or travel will be required 
• May lift up-to 30 lbs occasionally

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and iniduals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an inidual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

Business Development, Customer-Support, Customer Support Operations, Customer Support Platforms, Customer Support Trends, Customer Training, Escalation Management, Fact-Based Decision Making, Performance Measurement, Problem Management, Process Improvements, Technical Credibility

The anticipated base pay range for this position is :

$102,000.00 - $177,100.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

Title: Associate Director, CRM Optimization

Location: US159 NJ Titusville - 1125 Trenton-Harbourton Rd

Job Description:

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an inidual.  At Johnson & Johnson, we respect the ersity and dignity of our employees and recognize their merit.

Job Function:

Digital Marketing

Job SubFunction:

Digital Platform Operations

Job Category:

Professional

All Job Posting Locations:

Titusville, New Jersey, United States of America

Job Description:

Johnson & Johnson is currently seeking an Associate Director, CRM Optimization to join our Customer Engagement & Digital Transformation team located in Titusville, NJ primarily supporting our Caplyta business.

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

The Associate Director, CRM Optimization serves to be the business product owner for the current and next generation CRM platform across US field sales teams, with a focus on Caplyta, a once-daily oral therapy approved in the U.S. for schizophrenia, bipolar I and II, and major depressive disorder (MDD).  This inidual will define requirements and shape solutions for all capabilities across field sales teams, including representatives, managers and Regional Directors for Caplyta. This role may also address specific needs for other field groups across the medical affairs, account management and patient support for this brand to ensure a cohesive and well-integrated field enablement platform.

Main Responsibilities:

• Leads design and delivery of field commercial capabilities in iCONNECT and related systems. Works with business partners to define requirements, prioritize and implement.
• Sets Product Roadmap and leads development effort, in partnership with JJT, for all capabilities in CRM platform and other identified systems.
• Leads next generation CRM project for all identified users under field commercial track.
• Partners with field sales leadership to develop strategy for initial deployments, ongoing adoption and continuous improvement/enhancements.
• Partnership and key influencer with CRM Training team, SL&D and Change Management leads to support end-user deployment strategy for identified solutions.
• Partners across StAT to ensure effective implementation of field commercial capabilities where there is impact to other tools or data/reporting platforms (e.g. Field Reporting, MDP, CDP, etc.) Recommends solutions and establishes consensus across teams, including JJT.
• Develops partnership with JJT counterparts to ensure timely delivery of system changes with high attention to quality and user experience. Sets priorities to align with organization’s priorities and strategic roadmap.
• Partners with regional peers (EMEA, ASPAC, LATAM) to leverage commons capabilities and contribute to governance of the commercial field product roadmap.

Additional Duties & Responsibilities:

• Liaison with key partners to obtain deep understanding of all field commercial initiatives and goals, to coordinate solutions across the enterprise.
• Manage partnership with key vendors (e.g. ZS, Salesforce) to obtain subject matter expertise to available capabilities, with knowledge of and impact to product roadmaps. Manage relationships with consultant partners involved with field commercial strategy and/or execution.
• Provide reports/data extracts on ad hoc basis, or assists teams in interpreting CRM data used in other reporting.
• Potential to supervise one direct report (M1) and/or one business analyst (may be a contractor.)
• Contribute towards CRM Operational processes and Training programs, with support from vendor partners.

Required Skills & Experience:

• BS Degree required; MS or MBA Preferred
• At least 8 years of workforce experience, with 5 years of pharmaceutical industry experience required
• Experience with CRM systems and solutions is required
• Deep knowledge of industry CRM solutions
• Experience in managing data and reporting requirements
• Experience gathering requirements from user communities and translating to solutions
• Expertise in designing and delivering training and change management to drive adoption with new solutions
• Ability to learn and apply industry trends/domains and end user needs
• Demonstrated ability to influence in a large and matrixed organization required
• Experience in managing a backlog/release plan, assigning priority and executing with high quality and efficiency
• Excellent communication and training skills required

Other Details:

• This position is in Titusville, NJ, and follows a hybrid schedule of three days in the office and two days remotely per week.
• The position will require minimal domestic travel on an ad hoc basis

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and iniduals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an inidual with a disability and would like to request an accommodation, please email the Employee Health Support Center  ([email protected]) or contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

Content Evaluation, Content Management, Content Marketing, Cultural Communications, Customer Analytics, Digital Channels, Digital Marketing, Digital Marketing Platforms, Digital Trends, Leadership, Market Research, Organizing, Report Writing, Strategic Thinking, Technical Credibility, Technologically Savvy

The anticipated base pay range for this position is :

$122,000.00 - $212,750.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

Title: Director, Global Customer Solutions Strategy & Deployment

Location:

• Raritan, New Jersey, United States of America
• Prague, Czechia
• Zug, Switzerland

Hybrid

Full time

Job Description:

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an inidual.  At Johnson & Johnson, we respect the ersity and dignity of our employees and recognize their merit.

Job Function:

Customer Management

Job SubFunction:

Multi-Family Customer Management

Job Category:

People Leader

All Job Posting Locations:

Prague, Czechia, Raritan, New Jersey, United States of America, Zug, Switzerland

Job Description:

Johnson & Johnson MedTech – Supply Chain is recruiting for a Director, Global Customer Solutions — Strategy & Deployment, located in Raritan, NJ/ Zug, Switzerland or Prague, Czech Republic.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

Zug, Switzerland / Czech Republic 

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/

About MedTech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Overview

We’re looking for a practical, strategic leader who turns big-picture priorities into programs that deliver real impact. In this role you’ll run the PMO and portfolio for Global Customer Solutions, shape executive governance, and lead change so improvements stick — improving customer experience, lowering costs, and helping our commercial teams move faster. This is a hands-on role that combines strategy, delivery, and people leadership. We encourage applicants from all backgrounds and age groups and are committed to inclusive hiring and reasonable accommodations.

Key responsibilities:

• Own end-to-end program and portfolio coordination: track progress, remove cross-program blockers, and implement stage‑gate rigor so initiatives are delivered on time and on budget.
• Design and run executive governance forums: prepare decision packs, scenario analyses, and follow-through plans to support timely executive decisions.
• Drive long range planning and prioritization: translate executive intent into a clear, prioritized multi-year roadmap aligned across regions and functions.
• Lead communications and change enablement: develop executive communications, commercial/supply chain/ customer briefings, and operationalize change plans to drive adoption and minimize disruption.
• Design and develop performance analytics: maintain executive dashboards (portfolio health, benefits realization, critical metric variance) and surface actionable insights.
• Deliver cost‑reduction and operational efficiency programs, including offshoring where applicable, and ensure measurable business outcomes.
• Build and develop talent: recruit, coach, and develop senior managers and embed structures that sustain high performance and succession readiness.
• Capture voice of customer (surveys, NPS, VOC) and translate insights into commercial-facing narratives and action plans.

Qualifications

Education: Minimum Bachelor's degree and/or equivalent University degree required; Advanced degree preferred.

EXPERIENCE AND SKILLS: Required:

• Minimum ten (10) years of relevant professional work experience
• Experience in portfolio/program management, commercial operations, transformation.
• People management experience.
• Proven PMO experience: portfolio governance, stage‑gate rigor, and benefits realization.
• Strong organizational change skills with track record of driving adoption across functions and regions.
• Excellent executive-level communication and decision-support experience (steerco materials, scenario analysis).
• Strong commercial/supply chain/ customer management and prioritization skills across commercial and functional partners.
• Comfortable working with analytics and dashboards (portfolio health, critical metric tracking) and driving data-informed decisions.

Preferred:

• Experience in customer-facing or commercial organizations; background in healthcare or life sciences a plus.
• Experience leading offshoring, cost-reduction, or global operating model changes.
• Familiarity with customer insights programs (NPS, VOC) and turning insights into commercial action.
• Experience working across multiple regions and virtual/global teams, with fluency managing cross-cultural commercial/supply chain/ customer expectations
• Experience with analytics tools such as Power BI, Tableau

Other:

• Language requirements: English required.

• May require up to 25% domestic and/or international travel to other sites and locations

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and iniduals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an inidual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

Preferred Skills:

Brand Recognition, Business Alignment, Client Management, Community Relations, Customer Centricity, Customer Experience Management, Customer Relationships, Customer Satisfaction, Customer Service, Customer Service Philosophy, Customer Support Operations, Customer Support Trends, Developing Others, Inclusive Leadership, Leadership, Relationship Building, Stakeholder Engagement

The anticipated base pay range for this position is :

$150,000.00 - $258,750.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

This position is eligible to participate in the Company’s long-term incentive program.

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

Vacation –120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year

Holiday pay, including Floating Holidays –13 days per calendar year

Work, Personal and Family Time - up to 40 hours per calendar year

Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year

Caregiver Leave – 80 hours in a 52-week rolling period10 days

Volunteer Leave – 32 hours per calendar year

Military Spouse Time-Off – 80 hours per calendar year

For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits

Title: Care Coordinator II

Location:  Kentucky, USA

Remote

Full-time

Job Description:

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a ersified, national organization, you’ll have access to competitive benefits, including a fresh perspective on workplace flexibility.

Must live in Kentucky

Future travel expectations - 25%

​LPN preferred - no license required

Supports care management activities and the teams assigned to members to ensure services are delivered by the healthcare providers and partners and continuity of care/member satisfaction is achieved. Interacts with members by performing member outreach telephonically or through home-visits and documents the plan for care/services of activities.

• Provides outreach to members via phone or home visits to engage members and discuss care plan/service plan including next steps, resources, questions or concerns related to recommended care, and ongoing education for the member throughout care/service, as appropriate

• Coordinates care activities based on the care plan/service plan and works with healthcare and community providers and partners, and members/caregivers to accommodate changes or progress, as needed

• Serves as support on various member and/or provider inquiries, requests, or concerns related to care plan/service plan

• Communicates with care managers, practitioners, and others as needed to facilitate member services and to ensure continuity of care/service

• May support performing service assessments/screenings for members and documenting the member’s care needs

• Supports documenting and maintaining member records in accordance with state and regulatory requirements and distribution to providers as needed

• Follows standards of practice and policies compliant with contractual requirements and regulatory guidelines and standards

• Ability to identify needs and make referrals to Care Manager, community based organizations, and Disease Manager

• Provide education on benefits and resources available

• Performs other duties as assigned.

• Complies with all policies and standards.

Education/Experience: Requires a High School diploma or GED.

License/Certification:

Pay Range: $17.84 - $28.02 per hour

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an inidual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to ersity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Title: Sr. Manager, Field & Customer Solutions (Orthopedics)

Location:

• West Chester, Pennsylvania, United States of America
• Palm Beach Gardens, Florida, United States of America
• Warsaw, Indiana, United States of America
• Raritan, New Jersey, United States of America
• Raynham, Massachusetts, United States of America
• Remote (US)

Full time

Job Description:

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an inidual.  At Johnson & Johnson, we respect the ersity and dignity of our employees and recognize their merit.

Job Function:

Sales Enablement

Job SubFunction:

Customer Success Management

Job Category:

People Leade

All Job Posting Locations:

Palm Beach Gardens, Florida, United States of America, Raritan, New Jersey, United States of America, Raynham, Massachusetts, United States of America, Remote (US), Warsaw, Indiana, United States of America, West Chester, Pennsylvania, United States of America

Job Description:

Johnson & Johnson is recruiting for a Sr. Manager, Field & Customer Solutions – Advance Case Management Operations to join our team in West Chester, PA. Other possible locations include: Raritan, NJ; Raynham, MA; Warsaw, IN; Palm Beach Gardens, FL.

Remote work options may be considered on a case-by-case basis and if approved by the Company.

Johnson & Johnson announced plans to separate our Orthopedics business to establish a standalone orthopedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.

Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

About Orthopaedics

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Purpose:

The Senior Manager, Field and Customer Solutions – Advance Case Management Operations is a high‑impact leader within the DePuy Synthes Supply Chain organization. The role leads ACM implementation and support while partnering cross‑functionally to scale adoption, optimize performance, and deliver operational, commercial, and customer value through the Advance Case Management (ACM) platform.  ACM is a digital solution that enables efficient pre-op planning and case coordination for orthopedic surgeries through the use of AI and traditional templating to deliver operational, commercial, and customer benefits.

Key Responsibilities:

• Leads the ACM Operations team (2 FTEs and 2–3 contractors) responsible for field and customer implementation and ongoing support.

• Owns ACM reporting and analytics strategy, including KPI development, dashboard development and adoption, and quarterly executive reporting.

• Partners with the ACM Platform team to define user requirements, prioritize enhancements, and ensure solutions meet field and customer needs

• Owns relationships with integrator partners, providing governance, performance oversight, and leadership of monthly steering committee forums.

• Drives awareness and education of ACM to key Commercial and Field Sales leaders and customers through the development and management of internal and external facing marketing materials and publications.  Supports professional/commercial education courses, labs, and industry conferences.

• Influences cross‑functional stakeholders (IT, Legal, Contracting, Procurement, Commercial, HCC) to deliver implementation timelines, manage vendor agreements, respond to internal/external requests, and achieve annual ACM objectives.

• Supports the development and management of other digital solutions and participates/leads other projects and initiatives as required.

Required Qualifications:

• Bachelor’s degree required; graduate degree preferred

• 10+ years of experience in Sales, Marketing, Supply Chain, Finance, Digital Health, Engineering, Analytics, or IT

• Strong collaboration, negotiation, and communication skills (written and verbal)

• Demonstrated ability to work independently with strong planning and organizational skills

Preferred Qualifications:

• People management experience

• Experience with reporting and analytics platforms

• Healthcare and orthopedic experience

Domestic travel of approximately 10–20% should be expected, with variability based on business needs.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and iniduals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an inidual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

Coaching, Compliance Management, Cross-Functional Collaboration, Customer Acquisition Strategy, Customer Centricity, Customer Relationship Management (CRM), Customer Retentions, Customer Success Management (CSM), Developing Others, Fact-Based Decision Making, Inclusive Leadership, Leadership, Performance Measurement, Process Improvements, Productivity Planning, Relationship Building, Sales Enablement, Sales Support, Workflow Analysis

The anticipated base pay range for this position is :

$122,000.00 - $212,750.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

Vacation –120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year

Holiday pay, including Floating Holidays –13 days per calendar year

Work, Personal and Family Time - up to 40 hours per calendar year

Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year

Caregiver Leave – 80 hours in a 52-week rolling period10 days

Volunteer Leave – 32 hours per calendar year

Military Spouse Time-Off – 80 hours per calendar year

For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits

Title: Sr Services Manager - Contract Performance Mgmt

Location: Remote USA

Full-time

Job Description:

Job Description Summary

This role will grow your operational, technical and customer service skills. As the contract performance manager, you will demonstrate accountability for functional, business, and broad company objectives within Gas Power Services. You will be responsible for execution of the contract and responding to emerging customer needs. You will partner across value streams and functions to lead initiatives impacting customer satisfaction, fleet reliability, services execution, and long term profitable growth.

Roles and Responsibilities

• Act as the single point of contact to the customer for timely and satisfactory resolution of concerns covering a wide variety of support services offered for assigned region, product, or coverage area -
• Be responsible for Parts and Repair Services including planning, requests for quotes, scheduling, fulfillment and proactive risk mitigation
• Establish and maintain contact to provide on-going technical and business support to assigned customers in designated geographic region or coverage area
• Identify, champion and drive continuous improvement projects; Interprets simple internal and external business challenges and recommend best practices to improve products, processes or services
• Use high level of judgment to make decisions and handle complex tasks or problems in areas of operational, product management, manufacturing, technology or engineering.
• Lead functional teams or projects with minimal resource requirements, risk, and/or complexity.
• Learn, adopt and implement MMP best practices and lessons learned from across the portfolio. Partner with ITO team for parts ordering , 3 years average planning and Long term forecast.
• Own invoicing and cash for assigned region, product, or coverage area; drive on time collection and problem solving to eliminate past dues

Required Qualifications

• Bachelor's degree from an accredited university or college and at least 3 years of experience in the power generation industry or a high school diploma/GED with at least 6 years of experience in the power generation industry.
• Willingness and ability to travel 30% of the time

Desired Characteristics

• Master's degree from an accredited university or college
• Strong oral and written communication skills.
• Strong interpersonal and leadership skills.
• Passion for customer service.
• Demonstrated ability to analyze and resolve problems.
• Demonstrated ability to lead programs / projects.
• Established project management skills.
• Strong leadership, financial and commercial skills 
• Team leader in a dynamic, energetic and proactive environment 
• Experience working with customer leadership teams

Additional Information

GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No

#LI-Remote - This is a remote position

For candidates applying to a U.S. based position, the pay range for this position is between $119,600.00 and $199,400.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.

Bonus eligibility: discretionary annual bonus.

Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.

GE Vernova Inc. or its affiliates (collectively or inidually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No inidual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any inidual.

Title: Remote Customer Support: Inbound Phone Calls - Property Taxes - Seasonal - 04/2026

Location:

• AL Remote
• OK Remote
• PA Remote
• MS Remote
• NH Remote
• WY Remote
• KS Remote
• United States
• LA Remote
• SC Remote
• TN Remote
• UT Remote
• TX Remote
• GA Remote
• NC Remote
• ID Remote
• ND Remote

Remote

Part time

Job Description:

We Could Use Someone Like You in Our Crew.

ModSquad has partnered with a client whose software helps property owners lower their property taxes using automation and data. It identifies overpayments and enables users to save money.

• Respond to customer inquiries via inbound phone calls

• Answer questions about the client’s services and sign-up process

• Provide updates on existing accounts and service status

• Deliver empathetic, informative, and accurate support

Production Hours (Pacific Time)

• Monday - Friday: 6 AM - 4 PM

Commitments:

• Self-schedule 20 hours per week (minimum)

• 90-days (as needed)

What We’re Looking For:

• A pleasant and professional phone presence

• Previous call center experience preferred, but not required

• Strong multitasking and research skills

• Curiosity and willingness to learn new information daily

• Positive, energetic iniduals who take pride in helping others

Workspace Requirements:

• A dedicated laptop or desktop with Windows 10 or newer

• Minimum of 8 GB RAM

• Wired internet connection (Ethernet required)

• High-quality headset with noise-canceling microphone

• Quiet, distraction-free workspace for taking calls

• Willingness to install ModSquad security software and enable two-factor authentication on both your device and mobile phone

About ModSquad:

ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulations.

Inidual base pay or rate depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skills. Although we have opportunities across the globe, this advertisement, unless otherwise specified, excludes iniduals residing in California, Colorado, New York, and Washington at this time.

MoonPay is looking to hire a Customer Operations Analyst (Mexico - 6 month FTC) to join their team. This is a contract position that can be done remotely anywhere in Mexico.

Title: Customer Service Rep

Location:  North Carolina United States

Job Description:

Req number: R7557

Employment type: Full time

Worksite flexibility: Remote

Who we are

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neuroersity to the enterprise.

Job Summary

As the Customer Service Rep. you will respond to provider questions, emails, and calls in a timely and professional manner.

Job Description

We are seeking Customer Service Representatives to join our team. In this role, you will be the first point of contact for our providers, delivering exceptional support and addressing inquiries related to behavioral and physical health services. This role is remote and full-time. Due to our end client, clients must reside in North Carolina.

What You'll Do

• Respond to provider questions, emails, and calls in a timely and professional manner
• Assist with navigating and resolving a variety of issues, including claims and continuity of care
• Work towards meeting and exceeding call center metrics
• Manage a high volume of inbound and outbound calls with efficiency and courtesy
• Maintain detailed records of interactions, transactions, and comments
• Collaborate with Provider Relations and Contracts teams to ensure seamless service
• Contribute to team efforts by accomplishing related results as needed

What You'll Need

Required:

• High school diploma or equivalent; higher education or certifications in healthcare or customer service preferred
• Experience in customer service, ideally in a healthcare setting
• Strong communication skills, both verbal and written
• Ability to handle stressful situations with patience and professionalism
• Proficiency with computers and typical office software
• Knowledge of healthcare systems and terminology is a plus
• Flexibility to work holidays and extended hours as required by the Department.

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

$17.00 per hour

The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

Title: Remote Collections Agent

Location: San Angelo, Texas; Columbus, Ohio

•  Collections
•  ID 2831
• Job Description
•  Overview

Please Note:  After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process.  

Work Location: This is a remote/work from home position.

Compensation: $17.25 plus bonus 

Build Your Future! Come join our thriving team as a Remote Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

Why should you consider TSI (part of TSI family of companies)?

• Work from home
• Paid training
• Team-oriented work environment
• Growth opportunity
• Generous bonus opportunity
• Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

Responsibilities

• Call consumers to secure payments on past due accounts. Each call is unique…you’ll never get bored!
• Our Collections Representatives also need to ensure that all work is performed in compliance with company policies as well as local, state and federal collections laws and regulations. Detail-oriented people are a great fit!

Qualifications

• High School diploma or equivalent
• 2 years of previous collections experience - credit card collections preferred 
• Access to high-speed internet required.
• FDCPA knowledge preferred.
• Professional phone etiquette and solid negotiating skills.
• Positive attitude and strong customer service aptitude.
• Ability to problem solve and multitask.
• Willingness to maintain confidentiality.
• Ability to remain in a stationary position 95% of the time. We need you doing what you do best, reaching out to our consumers!
• Ability to exchange accurate information effectively over the phone.

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

We provide Equal Employment Opportunity for all iniduals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified inidual with a disability and any other basis protected by federal, state or local laws.

Title: Customer Service Sales Representative - Call Center

Location: Lancaster United States

Job Description:

Are you a dynamic communicator with a passion for sales? We're looking for Customer Service Sales Representatives who thrive in a fast-paced environment and excited to drive sales growth while delivering exceptional customer service. This role is based in our Call Center in Lancaster, TX.

Tuff Shed is recruiting full time Customer Service Sales Representatives with hybrid option

Build your future with Tuff Shed as a successful Customer Service Sales Representative!

Build and nurture relationships with customers and our partners at The Home Depot via inbound and outbound calls, texts, emails, and online chat. Drive sales through engaging and persuasive conversations, while meeting or exceeding targets, using our robust CRM system.

SKILLS AND EXPERIENCE:

Proactive, goal-oriented, and competitive inidual who thrives in a high-energy, sales-driven role Availability to work a flexible schedule, including evenings, weekends, and some holidays

Call Center Hours of Operation are

Monday - Saturday 7am to 9pm Sundays 8:30am to 7pm

Demonstrated experience in sales with a strong ability to drive results and meet sales goals, including direct, internet, and/or phone sales; one year preferred Strong commitment to providing excellent customer service with a solution-oriented approach in a call center or customer service environment; one year preferred Hands-on computer skills in Microsoft Office and Internet applications required; experience in utilizing Customer Relations Management (CRM) software is highly preferred Ability to prepare written correspondence such as emails and chats that create a professional image for Tuff Shed Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the general public Ability to prioritize and effectively manage time Ability to work successfully within a team environment Bilingual (English/Spanish) skills a plus

WHAT'S IN IT FOR YOU?

An opportunity to join a successful company and be part of a dynamic team! We offer competitive pay, a tiered performance-based sales bonus program, and benefits! Full Time: PTO, paid holidays, medical/dental/vision and life insurance, Employee Stock Ownership Plan (ESOP), a 'Safe Harbor' 401(k) plan, Tier-based Sales Bonus Program On-Demand Access to your pay! (restrictions may apply) Work from Home Hybrid Option Available after Training: 2 days remote / 3 days in office

WHO WE ARE:

Founded on an entrepreneurial spirit and an unwavering commitment to quality, Tuff Shed was established in 1981, and has since developed into America's largest manufacturer and installer of storage buildings and garages, having built more than one million buildings for satisfied customers. We utilize cutting edge green technology in our materials and manufacturing processes, hold multiple U.S. Patents, and are an approved GSA vendor.

NEXT STEPS:

Learn more about us! Check out the TUFF SHED Website at www.888tuffshed.com Interested? Select "Apply!" We'd love to hear from you! Predictive Index Survey: As part of the application process.

Title: Sales Representative - CAS Houston/Austin

Location:

State of Texas, United States of America

Job Description:

We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.                  

To gain market share and grow market in the Cardiac Ablation Solutions (CAS) Business by promoting, selling, and servicing Medtronic's CA Solutions’ products within assigned territory. 

CAS seeks collaborative candidates who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients. We look for candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes and systems by being accountable, having a voice, and taking action.  

We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.  

** This position is a field-based and regional role. Must be able to travel up to 75% of the time within assigned territory(ies).**  

POSITION RESPONSIBILITIES: 

• Represent Medtronic CA Solutions as the point of contact for assigned accounts 

• Responsible for sales, service, clinical / tech support  

• Manage overall relationship between CAS and account 

• Conduct sales calls to promote, sell, and service Medtronic's CA Solutions’ products and services 

• Implement quarterly sales plan and achieve sales goals and objectives 

• Maintain knowledge of Medtronic CAS products and support sales efforts of same 

• Coordinate customer activities at all meetings as assigned 

• Complete administrative reporting as assigned (for example: expense reports, account profiles and analysis, daily planners, competitive updates, and inventory log) 

• Provide ongoing field intelligence reports on competitive activity, changes in markets, distribution, and pricing, as well as input on customer preferences and product features  

• Cost-effectively manage time and assets 

• Effectively utilize sales collateral to support promotional and territorial needs 

• Train and educate customers to gain incremental business and expand market 

• Maintain proficient level of product knowledge in all assigned product lines 

• Advise customers of changes and developments related to CAS products, indications, approvals, protocols and safety information

 The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.  

We seek out and hire a erse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader —that’s why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients. 

Required Qualifications:

MUST HAVE; BASIC QUALIFICATIONS: 

IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME 

• High School Diploma (or equivalent) AND 6+ years' experience

OR 

• Associate's degree AND 4+ years' experience

OR 

• Bachelor's degree AND 2+ years' experience

NICE TO HAVE: DESIRED/PREFERRED QUALIFICATIONS: 

•  2+ Years of B2B experience 

• Master’s degree 

• 5+ year’s medical sales experience in hospital environment selling to electro physiologists in the EP/ Ablation market 

• Proven success in previous employment indicating high level of sales performance

Additional Job Requirements:

• Frequent required travel to customer clinics, hospitals and offsite meetings.  While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers 

• Occasionally will lift and/or move up to 15 pounds 

• Must be able to stand/sit/walk for 8 hours a day 

• Over 75% travel required 

• Cath Lab / OR procedural observations as needed

Must have a valid driver's license and active vehicle insurance policy.  In addition, your driving record will be reviewed and will be considered as part of your application 

​CARDIOVASCULAR PORTFOLIO:   

Cardiac Ablation Solutions offers cardiac mapping and ablation solutions to treat patients with abnormal heart rhythms. Our vision is to help patients worldwide by advancing innovation for the diagnosis and ablation of cardiac arrhythmias, enabling clinicians to perform procedures with superior outcomes.  

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

U.S. Work Authorization & Sponsorship

At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

Salary ranges for U.S (excl. PR) locations (USD):$60,000.00 - $60,000.00

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Title: Administrative Associate 2 (Hybrid)

Location: Stanford United States

Job Description:

Stanford University, Department of Radiology is seeking an Administrative Associate 2 for the Breast Imaging ision to provide administrative and operational support working under general supervision. The AA will work with expert faculty and trainees, and through their support contribute to better patient clinical care and outcomes. The AA responsibilities encompass a spectrum of clinical, education and research coordination and support. The candidate must be highly organized, extremely detail-oriented, and able to multi-task and work independently.

Duties include*:

• Respond to inquiries, and determine and take appropriate action as required. Serve as a resource regarding a defined set of policies and procedures.
• Perform duties associated with scheduling, organizing, and operating conferences, seminars, and events, including recommending vendors for services, overseeing the production and distribution of materials, coordinating logistics, and serving as liaison with internal and external vendors.
• Draft and/or generate routine communications; coordinate production (formatting, copying, etc.) and dissemination of documents, such as presentations, course handouts, grant proposals, conference and seminar materials, complex reports, brochures, and displays.
• Plan and schedule calendar(s) based on consultation, resolve calendaring conflicts, and arrange travel in compliance with unit, university, and sponsor policies.
• Process and monitor routine financial transactions, which may include researching and resolving discrepancies.
• Maintain office supplies and equipment; obtain vendor quotations, as needed. Coordinate office moves.
• May serve as the point of contact for general maintenance, health and safety, and other facility concerns within the unit(s); report any incidents or potential safety problems to appropriate representatives. Track completion of required training.
• Maintain approved content on websites.
• May perform human resources transactional support, e.g. time cards, I9s, and/or faculty affairs support.
• May guide and train student and/or contingent workers including scheduling, assigning, and prioritizing workloads, setting appropriate deadlines, and reviewing work for quality and timeliness.
• Hybrid Work Agreement.
• Other duties may also be assigned.

EDUCATION & EXPERIENCE (REQUIRED):

High school diploma and three years of administrative experience, or combination of education and relevant experience.

KNOWLEDGE, SKILLS AND ABILITIES (REQUIRED):

• Proficient computer skills and demonstrated experience with office software and email applications.
• Demonstrated success in following through and completing routine tasks.
• Strong organizational skills and attention to detail.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Ability to prioritize and multi-task.

PHYSICAL REQUIREMENTS*:

• Constantly perform desk-based computer tasks.
• Frequently sitting.
• Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 10 pounds.
• Rarely twist/bend/stoop/squat, kneel/crawl.
• Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

WORK STANDARDS:

• Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
• Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
• Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu.

The expected pay range for this position is $31.97 to $38.40 per hour. Stanford University provides pay ranges representing its good faith estimate of the salary or hourly wage the university reasonably expects to pay for a position upon hire. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.

Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Additional Information

• Schedule: Full-time
• Job Code: 4097
• Employee Status: Regular
• Grade: E
• Requisition ID: 108838
• Work Arrangement : Hybrid Eligible

Title: Senior Manager, Program Management, Technical Services

Location: Plano United States

Full time

Job Description:

Our Mission

At Palo Alto Networks, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every inidual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Job Summary

As the Senior Manager for the Technical Services PMO, you will lead a dynamic team of Program Managers, Project Managers, and Coordinators dedicated to delivering successful projects for our Strategic West and Commercial customers across the North American Areas. In this critical role, you will drive customer deployment success by ensuring all projects are delivered on time and within budget. You will be directly accountable for the team's portfolio delivery efficiency, revenue targets, and customer satisfaction, while also partnering with operations and IT teams to advance PMO processes and system enhancements.

Your Impact

• Strategic Portfolio Management: Own and direct the NAM Strategic West and Commercial project portfolio, ensuring alignment with strategic business objectives and providing executive-level leadership to guarantee successful delivery.

• Team Leadership & Development: Lead, mentor, and grow a high-performing PMO team. Manage resource planning, forecasting, and staffing to build a team capable of meeting evolving service demands. Foster a culture of collaboration, innovation, and continuous professional growth.

• Delivery Excellence & Performance Management: Drive disciplined execution across all project activities. Set and govern standards for project management methodology, ensuring data integrity and operational excellence. Manage team performance to achieve key targets, including utilization, revenue recognition, deployment velocity, and customer satisfaction (CSAT).

• Risk Mitigation & Escalation Management: Proactively identify and mitigate portfolio-level risks. Serve as the senior point of contact for complex customer escalations, guiding teams to rapid and effective resolutions to protect project timelines and outcomes.

• Stakeholder & Customer Partnership: Build strong partnerships with internal teams (Sales, Customer Success, Operations, Resource Management) to ensure seamless project execution. Act as a key liaison for strategic customers, managing expectations and ensuring project objectives align with their success criteria.

Qualifications

• 8+ years of progressive experience in a high-growth technology organization.

• 5+ years of direct people management experience, with a proven track record of leading and influencing teams to deliver complex programs and projects.

• Extensive, customer-facing experience delivering projects to commercial customers and working with partners for contracting and project delivery.

• Demonstrated financial acumen, with strong ability to forecast and manage profitability, revenue, margins, and utilization for a regional services team.

• Proven ability to manage performance against key business metrics to deliver exceptional results.

• Skilled in strategic risk management and successfully de-escalating high-stakes customer issues.

• Experience managing large-scale program deployments with multiple concurrent projects, teams, and resources.

• Excellent communication (written and oral), presentation, and interpersonal skills, with a talent for fostering collaboration.

• Strong organizational skills, including tool utilization (e.g., Clarizen, Asana, JIRA), attention to detail, and prioritization in a dynamic environment.

• Adaptable and resilient when faced with shifting priorities, demands, and timelines.

• Strong proficiency with project management software such as Clarizen, Asana, and/or JIRA.

• Bachelor's degree in a STEM field, Business, or equivalent practical experience; Master's degree is a plus.

• Project Management Institute PMP certification or equivalent is a plus.

• Experience with Google's G Suite (Drive, Docs, Sheets, and Slides) is a plus.

• Willingness to travel occasionally for strategic customer engagements.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

$146,000.00 - $201,500.00/yr

Our Commitment

We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without erse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified iniduals with a disability. If you require assistance or accommodation due to a disability or special need.

Palo Alto Networks is an equal opportunity employer. We celebrate ersity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Title: Clinical Support Representative (Austin, TX, US, 78701)

Location: Austin United States

Job Description:

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

As a Clinical Support Representative at STERIS, you will assist Account Mangers by supporting Customer facing activities for the Procedural Capital product line. You will perform the value-added services to differentiate STERIS from its competitors which includes equipment audits, EEP program utilization and/or support, and Customer in-services. You will also support the after-sale process including inventory of deliveries, post-order submittal sign-off, and in-servicing to ensure Customers have a thorough knowledge of the safe use of equipment.

This territory covers Austin, DFW and surrounding area of Texas and Oklahoma

What will you do as a Clinical Support Representative

• Assist Account Mangers by supporting Customer facing activities including support of projects and installations within the territory. 
• Possess a working knowledge of STERIS products and services (clinical applications, functions, features, and benefits) and how to properly position them as viable Customer solutions. 
• Understand and effectively present technical literature and how it applies to solving the Customer needs.  
• Provide exceptional Customer service by providing support with initial use of equipment and services including onsite support and startup of video integration. 
• Act as a liaison between Service and Sales at the time of installation. 
• Play a support role in the after-sale process, including post-order submittal, OAI, planning sheet sign-off and in-servicing.
• Develop and maintain relationships with Customers in OR, ICU (all Critical care), ED, MM, Biomed, SPD, Infection Prevention, Risk Management, Nursing staff and Surgeons/Physicians. 
• Maintain knowledge for each account’s history, contacts, and current and long-term purchase plans for designated products.
• Identify and recognize key business opportunities and trends to appropriate team member. 
• Record Customer feedback and complaint information through the proper quality processes and channels. 
• Collaborate with internal counterparts in clinical areas, healthcare design team, corporate accounts, sales representatives, and home office support teams.

The Experience, Skills, and Abilities Needed

• Required

  • Associate’s degree
  • 2 years of successful medical device sales or hospital sales experience
  • Ability to travel overnight up to 40%
  • Must be able to be compliant with hospital/customer credentialing requirements

• Preferred

  • Bachelor’s degree
  • 2 years of experience in Operating Room Integration or Sterile Processing Department
  • Experience supporting functions such as Clinical Engineering or hospital IT
  • Experience in B2B sales
  • Experience in audio visual communications

What STERIS Offers

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.

Here is just a brief overview of what we offer:

•    Base Salary + Incentive Compensation Program

•    Vehicle Reimbursement Plan (includes monthly stipend + mileage reimbursement)

 #LI-BS1 

Pay range for this opportunity is $70,000- $75,500. This position is incentive plan eligible, at target earnings of $80,000 - $85,000, depending on performance.

Minimum pay rates offered will comply with county/city minimums, if higher than range listed.  Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.

Bitso is looking to hire a Tech Customer Support Analyst to join their team. This is a full-time position that can be done remotely anywhere in European Economic Area.

Title: Retail Operations Advisor, Crop Protection & Seed

Location: Canada

Department: Business_Strategy_and_Insights

Job Description:

Description

Federated Co-operatives Limited (FCL) is hiring a Retail Operations Advisor, Crop Protection & Seed on a temporary 12-month basis on our Ag Solutions team. This position is a remote opportunity and is based across Western Canada with preference for candidates based in Manitoba.

As a trusted advisor to Local Co-ops, the Retail Operations Advisor optimizes forecasting, inventory, and sales strategies to drive profitable growth in seed and crop protection. Through strong collaboration and targeted retail engagement, they elevate execution, alignment, and market performance.

What you’ll do:

• Develop and execute annual sales plans to achieve Crop Protection & Seed budget targets, guiding Local Co-ops on pricing, product movement, forecasting, and value-based selling to maximize margins and competitiveness.

• Lead business discovery initiatives to identify operational gaps and growth opportunities, designing tailored, data-driven solutions that unlock incremental sales and strengthen Local Co-op performance.

• Partner with Local Co-ops to enhance inventory optimization, forecasting accuracy, and sales trend analysis, minimizing end-of-season inventory while supporting agile retail decision-making.

• Own execution, communication, and reconciliation of FCL driven marketing programs. Enabling Local Co-ops to leverage FCL and manufacturer promotional strategies, loyalty programs, and digital tools to drive revenue and customer engagement.

• Oversee supply chain coordination, demand planning, and reconciliation processes, proactively resolving shortages, allocating product when required, and supporting logistics and customer service to maintain retail continuity.

Who you’ll work with:

The Collaborators: You will work closely with other functions in the Ag Solutions team including Key Account Managers, Category Managers and the Agro Customer Service and Replenisher teams, as well as Grow Team Advisors. 

The Customers: You will demonstrate customer focus while building relationships with Local Co-op Agro Managers, Operational & Division Managers, and Agronomists.

Why it matters:

Who you are:

• Have 6-9 years of operational and/or sales experience, including 3+ years in the crop protection and seed industry.
• Have a bachelor’s degree in agriculture or business (a combination of relevant education and experience may be considered).

What we offer:

• Competitive salaries, short-term incentives, a comprehensive benefits package, and an employer-contributed pension plan.
• Encouragement to take advantage of learning opportunities to grow and develop as a Team Member. 
• As a co-operative, we do business differently. We believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth.

We thank all candidates for their interest, however only those selected to continue in the recruitment process will be contacted.  FCLHP

As this position is considered a position of trust, you may be required to complete a criminal record check in accordance with FCL policies.

FCL embraces ersity and inclusion. We’re working to create a workforce that is as erse as the communities we serve and an environment where every team member brings their whole self to work. We believe all candidates should feel at home with us and be given the opportunity to fully participate during the recruitment process.

About Us

As a co-operative, we do business differently. We believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth. Our work is guided by our values of integrity, excellence and responsibility and driven by our vision of building sustainable communities together. To learn more about who we are, visit www.fcl.crs.

Job Info

• Job Identification13367
• Job CategoryRetail Operations Advisory
• Job ScheduleFull time
• Locations 401 - 22nd Street E Box 1050, Saskatoon, SK, S7K 0H2, CA(Remote)
• Job TypeStandard
• Regular or TemporaryTemporary

Title: Sr. Customer Success Manager

Location: Los Angeles / Hybrid

Category: Customer Success

Job Description:

We’re building the AI-powered future of maintenance.

UpKeep is on a mission to reinvent how the physical world runs—starting with the frontline teams who maintain it. We’re the creators of the world’s first AI-first CMMS (Computerized Maintenance Management System), equipping technicians and facilities teams with automation, machine learning, and predictive insights that drive operational speed, safety, and efficiency.

What started as a garage-built prototype is now a fast-scaling SaaS company, backed by Insight Partners, Emergence Capital, and Y Combinator. Over 4,000 companies—including Shell, Yamaha, Unilever, and Marriott—run on UpKeep to modernize their asset operations. We’re leading the $30B category shift toward Asset Operations Management, where uptime, intelligence, and AI converge.

Why join us:

• Own the AI-first transformation of an entire industry.
  Every feature we ship leverages AI—from predictive work orders to sensor-driven automations. You’re not just iterating—you’re pioneering how data reshapes physical operations.
   
• Real traction, real scale.
  Recognized as Gartner’s #1 Facility Management solution and G2’s top-rated CMMS, we’ve earned market leadership through product, not puff.
   
• A company where builders thrive.
  We move fast, optimize for outcomes, and give high-agency operators the autonomy to ship big things. Our culture rewards bold thinking, not bureaucracy.
   
• Global team, local energy.
  With 100+ employees across the world, we support remote-first work with deep investment in our LA HQ—where certain roles and leadership converge for rapid innovation.
   
• Equity and upside, not just a paycheck.
  Competitive comp, meaningful ownership, and benefits that support your health, focus, and long-term growth.

If you’re driven by impact, energized by AI, and hungry to transform a legacy industry—we’re hiring!

POSITION SUMMARY

As a Sr. Customer Success Manager (Sr. CSM), you will be responsible for a portfolio of accounts within our “high touch” engagement model. Your core focus will be to drive product adoption, maximize customer value, and to perform proactive activities to mitigate churn risks as well as uncover expansion opportunities. You will serve as the primary advocate for the customer and work with cross-functional teams to deliver an exceptional customer experience. Success in this role will be measured by key metrics such as revenue retention, revenue expansion, customer engagement, and account adoption outcomes.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Customer Ownership & Engagement

• Manage a dedicated book of business within a high-touch engagement model, serving as the primary point of accountability for customer success.
• Build strong, trusted customer relationships through recurring weekly or monthly meetings, ongoing email and phone communication, and periodic onsite engagements.
• Multi-thread engagements within high-ARR accounts by identifying, engaging, and sustaining relationships with multiple stakeholders—including champions, administrators, and executive sponsors—to ensure continuity, alignment, and long-term partnership.
• Act as a trusted product advisor, driving sustained usage and adoption of UpKeep’s core platform and all add-on products to maximize long-term customer value.
• Share best practices related to user adoption, system administration, and maintenance workflow optimization to help customers achieve their desired business outcomes.
• Deliver value-driven engagements such as adoption check-ins, quarterly business reviews (QBRs), and tailored product walkthroughs.
• Drive consistent customer engagement across multiple channels, including email, phone, video conferencing, webinars, and onsite visits as needed.
• Conduct proactive outreach to non-engaged or at-risk accounts to assess customer needs, satisfaction, and overall partnership health.
• Complete a defined number of customer touchpoints each week (e.g., phone calls placed and meetings hosted) to maintain momentum and visibility across accounts.

AI-Enabled Execution

• Leverage AI daily to prepare for meetings, execute engagements, summarize outcomes, and deliver timely follow-ups.
• Use AI to reduce manual effort, improve efficiency, and drive consistency across the customer lifecycle
• Promote and support adoption of UpKeep’s AI capabilities by guiding customers in transforming manual workflows with UpKeep Intelligence and related AI solutions.

Revenue Retention

• Proactively monitor account health scores, usage trends, and risk indicators to identify and mitigate churn or downgrade risks.
• Rally internal executives and senior stakeholders for key renewal discussions and high-risk customer situations to reinforce partnership value and executive alignment.
• Partner closely with the Retention Team to resolve churn and downgrade requests and reinforce long-term customer value.

Revenue Expansion & Renewals

• Identify expansion opportunities through proactive discovery and make strategic recommendations for plan upgrades, additional users, or additional products.
• Collaborate with the Sales team to support renewal confirmations and expansion motions, particularly within high-ARR accounts.

Cross-Functional Collaboration & Process Improvement

• Partner with Technical Support, Professional Services, Sales, and Product teams to address customer needs and deliver a seamless, high-quality customer experience.
• Contribute to the continuous improvement of internal processes, playbooks, and standard operating procedures.

TRAVEL

• Ability to travel up to once per quarter for customer onsite visits.

EXPERIENCE

• Bachelor's Degree a plus in business, communications, or similar field 
• 2+ years experience in a customer-facing customer success or account management role
• Experience with Salesforce
• Experience with being measured by Gross Revenue Retention, Net Revenue Retention, or similar metrics
• Experience with a previous cloud-based or SaaS company

KNOWLEDGE

• Ability to honor deadlines and follow through on commitments
• Outstanding prioritiztaion, organization, and time management skills
• Strong written and verbal communication skills. Ability to manage multiple streams of communication
• Strong web presentation skills
• Basic technical aptitude to understand how to troubleshoot issues and provide effective solutions
• Possess ability to diagnose non-technical issues and prescribe next steps
• Possess ability to set clear expectations with customers 
• Possess ability to be assertive but empathetic during customer interactions
• Skillful at managing relationships
• Possess basic business acumen to understand how business principles relate to customer success

DESIRED BEHAVIORS

• Self-starter that thrives in fast-paced environments
• Works well with others
• Receptive to change – is flexible. Seeks and adopts improved approaches and processes.
• Initiates action – is results oriented, takes responsibility for actions and outcomes. Meets commitments and strives for high performance.
• Manages the workload - makes timely decisions, prioritizes effectively, solves problems, monitors results and takes remedial action where necessary.
• Technically proficient – able to apply the technical knowledge and skills required in the job role and responsibilities in order to achieve the expected outputs. 
• Takes responsibility for their own learning - knows personal strengths, recognizes development needs, and takes action to improve. Is open to feedback and always seeks to learn. 
• Communicates ideas – respectfully exchange information and proposes a way forward. Listen to views of colleagues and take in erse perspectives. 
• Works collaboratively – shares knowledge and information, fosters teamwork and contributes to a positive work environment where people want to come to work.  
• Display ethical character and competence - acts with integrity and intent, is accountable for own actions, behaves according to the company values.

COMPENSATION

This role will receive a competitive base salary + annual bonus + benefits + equity. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.

The pay range for this role is $90,000 - $100,000  USD per year.

Company History & Product:

UpKeep started in a garage, where our founder Ryan taught himself to code and built the first mobile-first maintenance app. The idea was simple but powerful: put modern software in the hands of frontline technicians—and transform how maintenance gets done.

Today, UpKeep is the leading cloud-native Asset Operations Management platform, serving over 4,000 businesses worldwide across manufacturing, utilities, healthcare, and beyond. Our Industrial IoT and AI-first software helps maintenance and facilities teams streamline work, predict failures, and act faster—with real-time insights and automation at their fingertips.

We’re building for the deskless workforce—the essential workers who keep our physical world running—and arming them with the tools they deserve.  In a world re-shoring manufacturing, accelerating automation, and embracing AI at scale, we’re riding the next macro wave—and leading the transformation of legacy maintenance into intelligent operations.

Title: Customer Service Team Lead - Pensions (Remote within the UK)

Location: Fora - Shoreditch - Montacute Yards London, E1 6HU United Kingdom

Department: Customer Support

Job Description:

Chip is on a mission to make saving and investing effortless for everyone. With a product suite spanning savings, ISAs, and investment accounts, we're now launching our SIPP pension — and we're looking for the right person to help us get it right for customers from day one.

This role sits at the heart of one of Chip's most significant product launches. As we bring our SIPP pension to market, we're looking for a Team Lead who can help shape what great customer support looks like from day one, and grow with the proposition as it evolves. As Chip's proposition matures, our ambition is to move toward more personalised, regulated support for customers, and this inidual is likely to play a leading role in shaping how CS delivers that. If you're motivated by helping build something, not just running it, this is the right opportunity.

You'll be part of a broader CS team, leading on Pensions while contributing to the wider range of customer queries and subjects across Chip's product suite. You'll report to the Customer Service Manager and work closely with colleagues across CS leadership to ensure consistency in standards, process, and direction.

What you can expect to be doing:

Pensions SME

• The go-to person within CS for all things pension and SIPP — building and maintaining internal knowledge, guidance, and processes as the product evolves

• Primary CS liaison with the Product team — translating customer insight into actionable feedback, flagging friction points, and contributing to the pension customer experience roadmap

• Keeping across regulatory developments relevant to SIPP and pension products and ensuring the team is always up to speed

• Playing an active role in how Chip develops more personalised, regulated support for customers over time

Leading your team

• Day-to-day line management of a broader CS team with a Pensions specialism — setting the standard, driving performance, and developing people

• 1-2-1s, probation reviews, personal OKRs, and performance management

• Experienced in having difficult conversations and comfortable holding people to account with fairness and consistency

• Creating an environment where people are motivated, supported, and clear on what good looks like

Operational responsibilities

• Representing Customer Support in the Pensions work stream — SLAs, KPIs, blockers, and solutions

• Rota management, leave, sickness cover, and OOH planning — always with a risk-based eye on customer impact

• Supporting the team with complex pension enquiries and acting as the escalation point when it matters

• Using data to understand performance, spot trends, and drive continuous improvement

• Ensuring full compliance with FCA regulatory requirements across every customer interaction

What we’re looking for:

Essential

• Experience managing customer support teams within an FCA-regulated financial services environment, pensions, investments, mortgages, financial advice, or similar

• A solid grasp of the compliance obligations that come with supporting customers on regulated products

• A natural subject matter expert, someone who builds knowledge, shares it well, and uses it to influence across teams

• A people-first leader with a genuine track record of developing and getting the best out of a team

• Operationally sharp, comfortable with data, SLAs, and the day-to-day reality of running a busy CS function

• Motivated by helping build and shape, not just maintain

Desirable

• Direct SIPP or pension product experience

• Experience in or adjacent to environments moving toward more personalised, regulated customer support

What we’re really looking for: 

We’re looking for someone who’s genuinely excited about Chip and energised by the opportunity to help build the future of wealth, making saving, investing and pensions simpler and more accessible for everyone.

We work in a regulated space, so the bar is high. But we’ve built a team of smart, thoughtful people who care about doing great work and enjoy doing it together. Technical skills matter, obviously. But they’re not the only thing we hire for.

We want real people. People with interests, perspective and personality. The best teams are made up of iniduals who bring different experiences into the room, not just polished CVs and good interview answers.

So alongside the technical side, we’ll be looking for empathy, self-awareness, sound judgement, resilience and a collaborative mindset. People who are good to work with, especially when things get hard.

Working Hours 

• Monday to Thursday: 9:00 AM – 6:00 PM

• Friday: 8:00 AM – 4:00 PM (Start your weekend early!)

Enjoy a structured yet balanced workweek, with an early Friday finish to kickstart your weekend!

PERKS 

• £45,000 per annum

• Discretionary Performance-Related Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary.

• Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £45,000. Plan ahead with confidence while you grow your career! 

• Private medical insurance (medical history disregarded)

• Employee Assistance Programme

• Cycle to work scheme

• Season ticket loan

• Free ChipX subscription for UK-based employees

• We are an equal-opportunity employer and value ersity

• Flexible working arrangements

• 28 days holiday plus bank holidays, plus the days between Christmas and New Year 

• Annual training budget for courses, workshops, or conferences to help you advance your career.

• £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing

• Company laptop

• Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup

Our Interview Process: 

1. Video screen with someone from our Talent team

2. Video interview with the hiring manager

3. Final interview with VP of Customer Support

 About Chip

Chip’s mission is to make your life wealthy

We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions.

We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth.

The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 400,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose.

Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip.

Our vision

To be the most personal digital wealth manager in the UK

Who we are

Chip has a creative and erse team of 180, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously.

Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards.

Our Values

Be ACCOUNTABLE

Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible

Be BOLD

Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers

Be COLLABORATIVE

Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together

Equal Opportunities

We are passionate and committed to our people and go beyond the rhetoric of ersity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Note to Agencies

Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

Title: Account Manager

Location: Vancouver, British Columbia, Canada

Department: Account Management

Employment Type

Full-Time Salaried

Minimum Experience

Mid-level

Compensation

$99,000 - $110,000

Job Description:

The Company

Merchant Growth is Canada's leading fintech for small business financing and one of the country's most recognized growth stories, celebrated by The Globe and Mail's Top Growing Companies and BC Finalist for Deloitte's Best Managed Companies. We're on a mission to fuel the ambitions of Canadian business owners with the most convenient, accessible, and trusted financing experience in the market. Powered by a rapidly advancing tech platform and a team that loves to build, what we're building genuinely moves the needle for business owners across Canada.

As an Account Manager, you will play a key role in building and managing lasting relationships with existing customers and identifying new financing opportunities for them. You will join a high-performing, creative, and collaborative group known for scaling teams with intention, solving meaningful challenges, and creating space for talented people to do their best work. If you're energized by growth, excited by tough and rewarding challenges, and looking for a place where your contributions matter, this is the opportunity that makes careers.

The Role

We are seeking a high-performing and motivated Account Manager to maintain outbound and inbound engagement with renewal customers and execute strategic outreach initiatives outlined by your manager. You will also be responsible for identifying and qualifying additional funding needs through various customer interactions, including proactive follow-ups and targeted outreach. This role requires consistently meeting or exceeding daily, weekly, and monthly activity metrics while maintaining a high standard of professionalism and persistence.

Success in this position will require strong relationship management skills, effective communication, the ability to handle objections confidently, and a proactive approach to uncovering new business financing opportunities.

Duties & Responsibilities

• Actively seek out new opportunities for our internal customer base by offering business financing solutions.
• Consistently achieve or exceed daily, weekly, and monthly targets for calls, emails, and qualified opportunities created and funded.
• Develop relationships with internal customer base to identify revenue opportunities
• Respond to all incoming internal customer inquiries
• Coordinate, negotiate and prepare applications and funding terms
• Help develop and maintain a database of qualified leads, through referrals, telephone canvassing, cold calling, email and networking
• Maximize all opportunities in the process of closing a sale
• Execute the daily goals and priorities assigned by your manager.
• Adhere to company policies and understand procedures and concepts of deal structure and strategy.
• Provide excellent customer service to our customers and maintain high standards

Knowledge, Skills & Abilities Required

• Consultative approach to selling and comfortable with being on the phone all day
• Strong ability to exercise own judgement and use discretion while working independently
• Knowledge of financial services market structures (lenders, aggregators, brokers, etc.)
• Knowledge of maintaining information in a CRM such as Salesforce and Salesloft
• Highly self-motivated and results-oriented with a strong focus on achieving goals and succeeding
• Organized and detail-oriented with an ability to be creative in customer sales generally and qualifying opportunities for further analysis and consideration
• Ability to manage and optimize lead generation processes and pipelines for the internal customer base.
• Entrepreneurial attitude with an ability to work autonomously and as a part of a team in an agile and fast-paced environment
• Strong written and verbal skills.
• Enthusiastic, passionate, humorous and compassionate with a strong desire to learn

Minimum Qualifications

• A diploma or a degree and/or a combination of relevant experience.

• Previous experience in sales is required (2+ years).

What We Offer

• An exciting position with a leading Canadian fintech company
• A remote-first workplace with an option to work in office (we are in Gastown, Vancouver)
• Competitive salary
• Comprehensive group health benefits (Life, AD&D, Extended Health & Dental and Travel Insurance)
• Company-wide monthly Lunch and Learns and team events
• A collaborative team environment
• Education and learning benefits

Title: Phone Center Scheduler (Remote Position within 90-mile radius of Chattanooga, TN)

Location: Chattanooga, Tennessee, 37404 United States

• Chattanooga, TN, USA
• Full Time
• 401(k), 401(k) matching, health insurance, dental insurance, vision insurance, disability insurance, flexible spending account, life insurance and paid time off

Job Description:

The Center for Sports Medicine and Orthopaedics is seeking a Phone Center Scheduler for a full-time position in Chattanooga, TN.

Center for Sports Medicine & Orthopaedics is Chattanooga's leading provider of multi-specialty orthopaedic care since 1979. We have 12 convenient locations in the Chattanooga, North Georgia and surrounding area. We offer advanced sports medicine, orthopaedics, surgery, physical and occupational therapy and sports training.

Benefits include 401(k), 401(k) matching, health insurance, dental insurance, vision insurance, disability insurance, flexible spending account, life insurance and paid time off.

Responsible for answering phones, scheduling appointments, verifying insurance, calling patients to schedule due to faxed referrals from providers, rescheduling appointments as needed, answering patient portal cases, and working on emails sent over by nurses' staff.

Must be able to work efficiently in a fast-paced environment and adapt to frequent scheduling updates and provider preferences. Maintain working knowledge of all phone center duties and provide cross-coverage for team members as needed.

Education requirements: High School graduate or GED equivalent required.

Previous experience with information management in a medical office or similar setting preferred. Completion of a program of study in medical terminology and legal aspects of medical information management is preferred.

No nights/weekends/holidays. Day shift M-F.

Must be located within the following states: TN, GA or AL.

Title: Property Claims Specialist

Location: Remote, United States

Job Family

Claims Services

Position Type

Remote

Job Description:

Overview

Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2026!

Position Summary:

If you’re passionate about helping people restore their lives when the unexpected happens to their homes and providing the best customer experience, then our Mercury Insurance Property Claims team could be the place for you!

Upon completion of the training program, ideal candidates will transition into a property claims Specialist adjusting position, performing virtual inspections, and/or collaborating with vendors, to estimate losses damaged by fire, water, weather, or other unexpected events. 

The Property Claims Specialist will apply knowledge of current Company policies, applicable regulatory standards, and procedures to investigate, evaluate and settle property claims involving loss or damage to personal property, potentially including related structural damages, in a timely and efficient manner as to prevent unnecessary expense to the Company and policyholders, and provide exceptional service to our customers.

Geo-Salary Information

An in-person interview may be required during the hiring process

State specific pay scales for this role are as follows:

$44,466 to $77,881 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA)

$40,424 to $70,801 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME)

$36,381 to $63,721 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV)

The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location.

Responsibilities

Essential Job Functions:

• Investigate and resolve Homeowners claims of minor to moderate complexity in a timely and efficient manner. 
• Investigates Homeowner personal property losses by obtaining relevant loss information from insureds, vendors, witnesses, and other interested parties, through the use of statements, policy reports, etc.  
• Ability to use imagery and advanced video technology to collaborate with onsite vendors and insureds to identify damage and write damage estimates from a virtual setting.
• Compare facts gathered during the investigation against the policy to determine coverage of claim; extend or deny coverage as appropriate.
• Establishes reserve amounts within prescribed settlement authority limit and negotiates settlement of claims; recommends claims which exceed personal authority limit to supervisor for approval. 
• Responsible for effectively and timely communicating with insureds and /or their representatives to resolve issues and ensure customer satisfaction. This includes timely response to phone calls, emails, texts, written communication, and adherence to Department of Insurance requirements.
• Prioritizes own responsibilities and effectively manages claims workload to regularly monitor progress and expenses to properly resolve inventory to conclusion.
• At times may direct, monitor, and review files handled by independent adjusters to conclusion.
• Other functions may be assigned

Qualifications

Education:

Preferred: 

• Bachelor’s degree preferred or equivalent combination of education and experience. 

• Ability to obtain state specific property claims licensing, as required.

• Must successfully participate and complete formal property claims training program that may take place in person, virtually, or a combination of both.

Experience:

Minimum: 

• Experience in a related field: property claims experience, customer service environment, retail.

• Are known for clear and professional communication, both written and verbal

Preferred: 

• Have prior experience using estimating software like Xactimate. 

• Are bilingual and/or have prior military experience is a plus

• 1-3 years equivalent industry experience is preferred

Skills & Abilities:

Minimum: 

As a Property Claims Specialist I, you will:

• Possess the ability to work independently with limited or no supervision over daily activities required to successfully investigate, evaluate, write damage estimates, negotiate, and resolve structural damage or personal property claims 

• Have a passion for outstanding customer service 

• Make quality decisions based upon a mixture of analysis, wisdom, experience, and judgment, including the ability to negotiate.

• Be comfortable with and adaptable to new technology and business tools

• Be able to seamlessly transition between various methods of inspection, including video, or photo, to write a damage estimate:

• Possess strong organizational, time management, and prioritization skills to handle varying workloads due to seasonal volume changes and catastrophes.

• Be able and willing to work flexible work shifts and may be asked to work overtime, as needs arise.

About the Company

Why choose a career at Mercury?