Title: General Sales Manager

Location:

• Carrollton, Texas, United States of America 
•  Phoenix, Arizona, United States of America

This role is eligible for a hybrid work schedule (three or more days onsite per week) and can be based out of any location in the Southwest Region that has access to a major airport (Texas, Arizona, etc).

Hybrid

Job Description:

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane and Thermo King, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.

Supply Regional General Manager

The Supply Regional General Manager is responsible for leading all aspects of Trane's supply business within a defined region to achieve revenue targets, maximize profitability, grow market share, and ensure exceptional customer loyalty. This role provides strategic leadership, drives operational excellence, and cultivates a high-performing, engaged team culture.

Where is the work:

This role is eligible for a hybrid work schedule (three or more days onsite per week) and can be based out of any location in the Southwest Region that has access to a major airport (Texas, Arizona, etc).

Responsibilities

Strategic Leadership & Business Management

• Set the overall vision, direction, and strategy for the region.

• Align regional plans and execution with organizational goals and strategies.

• Identify market opportunities, emerging risks, and competitive dynamics to inform business decisions.

• Own full P&L responsibility for the region, ensuring achievement of budgeted sales, margins, and profitability targets.

• Lead regional business planning, budgeting, and forecasting processes.

Leadership, Talent Development & Culture

• Develop and lead a erse team of area managers, sales leaders, retail operations leaders, and warehouse leaders.

• Build high-performing teams with clear accountability for executing the regional business plan.

• Cultivate a winning, highly engaged culture that supports associate development and empowerment.

• Drive leadership development through coaching, succession planning, and talent strategy.

• Partner with HR to set goals, manage performance, and support ongoing development.

Customer & Market Engagement

• Strengthen customer relationships at the strategic level.

• Lead efforts to improve customer satisfaction, loyalty, and overall experience.

• Maintain strong market awareness, including competitor activities and industry trends; recommend changes to footprint or strategy when needed.

• Represent Trane in key industry groups, community engagements, and regional events.

Operational Excellence

• Ensure adherence to environmental, health, safety, and quality standards.

• Oversee consistent execution of sales and operational processes across the region.

• Lead operational excellence initiatives across stores and retail operations.

• Conduct region performance reviews using key metrics to drive continuous improvement in technical excellence, consumer relations, and operational outcomes.

Cross-Functional Collaboration

• Coordinate effectively with HR, Finance, Operations, Marketing, Product Management and other business functions.

• Drive consistent execution of enterprise initiatives across the region.

• Ensure compliance with company policies, regulatory requirements, and safety standards.

• Foster strong channel partnerships with independent wholesale distributors, commercial sales offices, and independent distributors.

Team Enablement & Resource Optimization

• Provide the tools, environment, and opportunities associates need to grow and succeed.

• Develop strategies to ensure effective utilization of regional resources.

• Lead communication strategy for the region to ensure clarity, alignment, and shared vision.

Qualifications

• Bachelor's degree from an accredited four-year college or equivalent experience.

• 10+ years of sales and operations management experience.

• Minimum of 5 years of general management experience.

• HVAC sales or related HVAC industry knowledge preferred.

• Proven experience leading teams and building strong customer relationships.

• Strong computer proficiency; experience with Salesforce, Microsoft Word, Excel, and Outlook.

• Knowledge of HVAC distribution, dealer sales, service, installation, and business practices is highly preferred.

• Experience developing and executing distribution and sales programs focused on share gain and margin expansion.

• Valid driver's license with no major or frequent violations.

Annual Base Salary Range or Hourly Base Pay Range:

$274,233.33 - $396,305.00

Compensation Type:

Salary

Incentive Eligible:

Yes

Sales Commission Eligible:

No

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Safety Sensitive Role:

Yes

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Title: Senior Workers' Compensation Claims Adjuster

Location: Atlanta, Georgia, United States

$66,000 - $94,500

Fully Remote Worker

Job Description:

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it's our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people's lives. It takes empathy, precision, and a strong sense of partnership-and that's exactly what you'll find here. We're a team of fast-paced fixers, empathetic experts, and outcomes drivers - people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you'll play a vital role in helping businesses and iniduals move forward with confidence. Here, you'll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you're here, you're part of something bigger. You're part of a team that shows up, stands together, and leads with purpose.

Overview

Role specifics:

• Jurisdictions: AL, GA, NC, SC, TN
• Licenses: AL, GA, NC, or SC
• Location: This role is eligible for fully remote work.

How you'll make an impact

• Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims.
• Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.
• Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process
• Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.
• Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.

About You

Ideal candidates for this position will have:

• Claims Background: A minimum of 3-5 years experience handling lost time/indemnity claims and have extensive experience with litigated files
• Jurisdictional Experience: AL, GA, NC, or SC
• Active Adjusters' licenses: AL, GA, NC, or SC

As a key member of our experienced Claims Adjuster team, you will:

• Investigate, evaluate, and resolve complex workers compensation claims applying your analytical skills to make informed decisions and bring claims to resolution.
• Work in partnership with our clients to deliver innovative solutions and enhance the claims management process
• Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants

Required Qualifications:

• High School Diploma.
• Minimum of 5 years related claims experience.
• Appropriately licensed and/or certified in all states in which claims are being handled.
• Knowledge of accepted industry standards and practices.
• Computer experience with related claims and business software.

Desired:

• Bachelor's Degree

#LI-Remote

Compensation and benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and ersity

Inclusion and ersity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees' erse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and ersity as a vital strength. By embracing ersity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming iniduals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Senior Recruiter

Location: 

• Austin, Texas
• Dallas, Texas
• Fort Worth, Texas
• Houston, Texas
• San Antonio, Texas
• Tyler, Texas

Hybrid

Job Description

Korn Ferry is a global consulting firm that powers performance. We unlock the potential in your people and unleash transformation across your business - synchronizing strategy, operations, and talent to accelerate performance, fuel growth, and inspire a legacy of change. That's why the world's most forward-thinking companies across every major industry turn to us - for a shared commitment to lasting impact and the bold ambition to Be More Than.

Headquartered in Los Angeles, our over 9,000 colleagues globally serve clients in more than 50 countries. We offer five core capabilities that span the full talent lifecycle:

• Organizational Strategy
• Assessment and Succession
• Talent Acquisition
• Leadership Development
• Rewards and Benefits

Job description

Korn Ferry is searching for a Senior Recruiter (Hybrid - ability to commute to Dallas/Fort Worth, TX area).

The Senior Recruiter is responsible for ensuring a strong potential candidate pipeline strategy for all Korn Ferry RPO/Project clients through indirect and direct candidate sourcing, sourcing channel optimization and proactive development of talent pools. To achieve personal targets and contribute to the overall success and positive image of Korn Ferry through candidate and client interaction, demonstrating the highest level of ethical behavior and personal integrity with a positive and pro-active communication style with peers and colleagues building effective relationships within and across the business.

Key Responsibilities:

• Identifies the channels and strategy to source candidates matching client requirements
• Defines, designs and helps implement the sourcing strategy for building talent pools of specific candidate profiles
• Ensures the development and optimization of broad range sourcing channels that will improve the quantity and quality of the client talent pools
• Assists clients to clearly define and develop a compelling employee value proposition and incorporate this into the sourcing strategy framework
• Sources, secures and leverages relevant media and communication channels
• Ensures effective candidate relationship management strategies are developed and utilized by the sourcing team to build strong relationships with the passive candidate community
• Defines and leads the framework for client sourcing strategies: gathering competitive intelligence, developing targeted sourcing environments, conducting research into competing companies and creates talent maps
• Partners with the recruiters and team members to generate ideas and share information to facilitate effective searches
• Provides responsive and proactive customer service via telephone, e-mail,

Required Skills:

• 5+ years of full-cycle recruitment or sourcing
• 5+ years of Applicant Tracking System experience
• 5+ years of client-facing experience interacting with Hiring Managers throughout the recruitment process
• 5+ years of experience conducting competency/behavioral-based interviews

Korn Ferry may use AI as part of its recruitment process, but all hiring decisions are made by humans.

Internal Mobility at Korn Ferry

If you currently work for Korn Ferry or one of our affiliates, you must be eligible to  apply for a different position within Korn Ferry to use the Careers Site. If you accept such a position, your benefits programs and Human Resources policies may change. Please consult with your HR contact for the new position concerning application eligibility, including any immigration/visa needs, benefit programs, and HR policies applicable to that position.

Korn Ferry is an Equal Employment Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status or any other characteristic protected by federal, state, or local law.

Background Check Disclaimer

The successful candidate will need to complete background checks as part of our recruitment process, this may include criminal, education credentials, employment history, and other background information relevant to your employment qualifications

Director, Claims

Location: San Francisco, CA

Hybrid

Salary:$150000 - $183000 Per Year

Job Description:

Reporting to the Operations Officer, the Director, Claims, provides strategic management. This involves collaboratively leading the ongoing operations of the Claims Department at SFHP. The Director's responsibilities also include ensuring financial integrity and exemplary service, and achieving established goals and objectives.

You will also maintain internal communications to promote SFHP's mission. They support SFHP's core purpose and work to maintain a team environment. In this environment, staff can be effective, satisfied, and provide quality service to all customers, both internal and external.

Please note that while SFHP supports a hybrid work environment, you are required to be onsite and in-office a minimum of 4 days per month. This is a hybrid position, based in our Downtown San Francisco office.

Salary: $150,000 - $183,000 per year

WHAT YOU WILL DO:

• Plan and manage Claims and Quality Assurance.
• Manage, coach, and inform the department managers and /or supervisors of information and tools needed to be successful.
• Lead the development of achievable, relevant departmental goals, and metrics, and continually motivate staff with them to support high inidual and department performance.
• Ensure internal review and audit by QA of important operational processes in Claims including end to end claims processing.
• Chair monthly QA results review meetings with business stakeholders (Claims Manager or other managers as applicable), capacity planning, recommending, and implementing standards for and making improvements on Claims and QA operations.
• Preserve integrity of audit findings to ensure KPI measures on claims quality are accurate and champion compliance with all SFHP guidelines and regulatory standards.
• Monitor department metrics, trends, and takes action to support goal achievement.
• Provide leadership, facilitate meetings, and partner with stakeholders in the resolution of issues.
• Determine staffing needs, set short-term goals, and resolve staffing issues.
• Direct the improvement of business processes and accuracy of documentation of policies and procedures.
• Drive opportunities for automating functions.
• Champion excellent customer service throughout the organization.
• Improve inter-departmental collaboration, communication, and teamwork.
• Take on escalated issues with delegated groups or providers, and members.
• Oversee Key Performance Indicators (KPIs) for the department and support the team in achieving them.
• Manage resource capacity and team allocation to service requests, projects, organizational work groups, and ad hoc assignments.
• Develop and maintain relationships and effective communication with all levels of staff to facilitate efficient issue identification and resolution.
• Provide leadership and business expertise on assigned projects and processes.
• Ensure the department staff is informed of organization-wide information and decisions.
• Work with direct reports and teams to identify critical issues and trends, make recommendations, and provide information and recommendations to executive management; alert executive management to issues that impact the organization.
• Prepare budget, manage expenses for the Claims Department.
• Partner with Business Solutions and ITS to identify critical issues and trends, make recommendations, and provide information and recommendations to executive management; alert executive management to issues that impact the organization.
• Collaborate with EPMO to ensure that work and projects are completed in a timely, cost-effective manner, and take corrective actions.
• Ensure the appropriate reporting on a monthly, quarterly, and annual basis; assist with company financial planning and budget management functions.
• Represent Claims with internal and external stakeholders.
• Oversee department participation in all regulatory and financial audits, including resolution of audit findings.
• Participate and engage with peers at Local Health Plans of California (LHPC) to promote knowledge sharing and identify opportunities to drive best practices at SFHP.
• Provide updates to leadership and exercise good judgement to determine when escalations are necessary.

WHAT YOU WILL BRING:

• A bachelor's degree in health care administration, business, or a related field or equivalent experience. Master's degree preferred
• Eight to ten years of claims operations experience in a managed care environment, which included some experience with the Medi-Cal Program and six years of management-level experience
• Knowledge of Medicare, Medi-Cal, and managed care regulations
• Experience with healthcare regulatory processes and compliance audits
• Experience managing, coaching and developing staff, promoting teamwork and encouraging innovation
• Process and /or Continuous improvement training
• Certification in coaching and performance management preferred

WHAT WE OFFER:

• Health Benefits

• Medical: You'll have a choice of medical plans, including options from Kaiser and Blue Shield of California, heavily subsidized by SFHP.

• Dental: You'll have a choice of a basic dental plan or an enhanced dental plan which includes orthodontic coverage.

• Vision: Employee vision care coverage is available through Vision Service Plan (VSP).

• Retirement Employer-matched CalPERS Pension and 401(a) plans, 457 Plan.

• Time off 23 days of Paid Time Off (PTO) and 13 paid holidays.

• Professional development: Opportunities for tuition reimbursement, professional license/membership.

ABOUT SFHP:

Established in 1997, San Francisco Health Plan (SFHP) is an award-winning, managed care health plan whose mission is to provide affordable health care coverage to the underserved low and moderate-income residents in San Francisco County. SFHP is chosen by eight out of every ten San Francisco Medi-Cal managed care enrollees and its 175,000+ members have access to a full spectrum of medical services including preventive care, specialty care, hospitalization, prescription drugs, and family planning services.

San Francisco Health Plan is proud to be an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all iniduals and in which our people processes are applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

San Francisco Health Plan is an E-Verify participating employer.

Hiring priority will be given to candidates residing in the San Francisco Bay Area and California.

#LI-Hybrid

(Hybrid remote/in-office)

Client Success Executive

Location: North Carolina, United States, Remote 

Full-time

Client Success Executive

Altera Digital Health - TouchWorks

About the Role

We're looking for a Client Success Executive to join our TouchWorks team at Altera Digital Health.

TouchWorks is a leading ambulatory EHR solution, supporting healthcare providers in delivering efficient, high-quality patient care. This role sits at the heart of our client relationships, helping ensure customers are getting maximum value from the platform while supporting long-term satisfaction and retention.

This is a great opportunity for someone early in their career who enjoys working with people, solving problems, and building strong client partnerships within a healthcare technology environment.

What You'll Do Day-to-Day

• Partner closely with Client Delivery and Account teams to support the overall client experience
• Act as a key point of contact for a portfolio of TouchWorks clients
• Build strong, trusted relationships with stakeholders, including clinical and operational leaders
• Proactively engage with clients through regular check-ins to understand their goals, challenges, and feedback
• Support client success initiatives, including adoption, satisfaction, and retention efforts
• Contribute to Net Promoter Score (NPS) and overall client experience goals
• Collaborate with internal teams (product, support, delivery) to resolve issues and improve outcomes
• Balance client interaction with internal coordination and planning

What You'll Bring

We're looking for someone who is proactive, personable, and eager to grow within a client-facing role.

• 0-3 years' experience in a client-facing, customer success, or account support role
• Strong communication and relationship-building skills
• A genuine interest in healthcare technology and improving client outcomes
• Highly organised with the ability to manage multiple priorities
• Positive, proactive attitude with a willingness to learn
• Comfortable engaging with a range of stakeholders

Nice to have:

• Experience in healthcare IT, EHR systems, or digital health
• Exposure to Customer Success, Account Management, or client delivery environments

Why Join Us

• Career Growth: Clear progression opportunities within a growing business unit
• Meaningful Work: Support healthcare providers in delivering better patient care
• Exposure: Work closely with clients and internal teams across the organisation
• Supportive Environment: Hands-on onboarding, mentorship, and ongoing development

Additional Information

• Travel: Up to 25%
• Location: Remote (US-based)
• USD 80-100k

Title: Operations Unit Supervisor/Leader

Location: Tampa United States

Job Description:

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.

When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

Are you a dynamic leader with a passion for empowering teams and driving results? GEICO is seeking a forward-thinking and motivated Operations Leader / Supervisor to join our management team. This role offers the opportunity to lead and develop associates in our growing Claims organization. If you have at least two years' supervisory experience managing teams and a commitment to delivering exceptional customer experiences, we want to hear from you!

Success in this role is built on the foundation of GEICO's core leadership behaviors:

• Ownership: You take responsibility for outcomes in all scenarios.
• Adaptability: You navigate dynamic environments with creativity and resilience.
• Leading People: You empower iniduals and teams to achieve their best.
• Collaboration: You build and strengthen partnerships across organizational lines.
• Driving Value: You use data-driven insights to align actions with strategic goals.

What You'll Do:

• Lead, mentor, and inspire a team of associates in a call center environment to deliver exceptional service that delights our customers and builds their trust.
• Leverage your prior leadership expertise to guide team members in resolving complex customer inquiries and claims.
• Personalize your leadership approach to develop team members' skills, fostering their growth and ensuring they consistently exceed customer expectations.
• Monitor and evaluate team performance using key performance indicators (KPIs) to enhance efficiency, customer satisfaction, and retention.
• Hold your team accountable for achieving results, maintaining compliance with insurance regulations, and delivering outstanding service.
• Address escalated customer concerns with professionalism and empathy, modeling GEICO's dedication to service excellence.
• Collaborate with leadership and cross-functional teams to identify and implement process improvements that enhance the customer experience.
• Serve as a resource for team members on insurance-related questions, providing mentorship and training to build their industry knowledge.

What We're Looking For:

• Bachelor's or Associate's degree with 2+ years of supervisory experience or a minimum of 4 years of supervisory experience in lieu of a degree (high school diploma or equivalent required).
• Experience successfully managing teams in insurance, financial services, call center, retail or other industries.
• Ability to obtain and/or maintain an active Property & Casualty Insurance License or Personal Insurance License (required).
• Proven ability to motivate, inspire, and develop high-performing teams in a customer-centric environment.
• Strong results orientation, with a history of meeting or exceeding performance goals.
• Excellent interpersonal and communication skills, with the ability to adapt leadership styles to erse iniduals and situations.
• Ability to analyze data and metrics to inform decision-making and improve customer outcomes.
• Collaborative mindset with a commitment to fostering a culture of inclusivity and excellence.

Why Join GEICO?

• Meaningful Impact: Make a real difference by resolving issues and enhancing customer satisfaction.
• Inclusive Culture: Join a company that values ersity, collaboration, and innovation.
• Workplace Flexibility: Benefit from a hybrid work model-80% in-office, 20% remote after training-and enjoy the GEICO Flex Program, allowing for additional flexibility throughout the year.
• Professional Growth: Access GEICO's industry-leading training programs and development opportunities:
• Licensing and continuing education at no cost to you.
• Leadership development programs and hundreds of eLearning courses to enhance your skills.

Additional Perks:

• Health & Wellness: Comprehensive healthcare and well-being support available on Day 1.
• 401(k) Match: From day one, you'll be automatically enrolled in our 401(k) plan with a 6% pre-tax contribution. We match 100% of your contributions, up to 6% of your eligible earnings, with employer contributions added to your account each paycheck and vesting immediately.

Increased Earnings Potential:

• Pay Transparency: The starting salary for this position is between $60,270 and $115,825 annually
• Incentives and Recognition - Corporate wide bonus programs are in place to reward top performers.

#geico300

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

The GEICO Pledge:

Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.

We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes iniduals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified iniduals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Title: Services and Customer Success Operations Manager, Enterprise

Location: Calgary United States

Job Description:

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

We are currently seeking a Services and Customer Success Operations Manager to join the Enterprise function in our Revenue Operations Team. This role is available to candidates in our Vancouver, Calgary, or Toronto hub locations, or remotely across Canada (excluding Québec) or the US.

What your team does:

Revenue Operations has one job: to drive growth by accelerating our revenue-generating and revenue-retaining teams. We directly support Sales, Marketing, Channel, Customer Enablement and Customer Support by providing insights, reducing friction, and enabling teams to be innovative and self-sufficient.

Who you are:

You will be working on the Customer Success Operations team in the Revenue Operations department. Your team is responsible for designing strategies, programs, and insights that empower the Customer Success organization to do their best work and exceed Net Revenue Retention goals.

In this role, you will be instrumental in building our new Enterprise business unit, with a specific focus on Professional Services and Customer Success operations. Enterprise is a brand new motion for Clio. You aren't tweaking the status quo here; you are building the car while driving it. You will structure the ambiguity of a "0-to-1" segment into concrete workflows. You must be a builder, someone who can create structure out of ambiguity, translate high-level strategy into concrete workflows, and collaborate with Professional Services, Customer Success, and technical teams to make them happen.

You will closely partner with Enterprise Post Sales Leadership, Customer Success Operations, and cross-functional partners in Revenue Operations. You will report directly to the Manager of Customer Success Operations in the interim, and then directly to the Director of Revenue Operations (Enterprise) once hired.

What you'll work on:

• Strategic Partnership: Serving as the primary operations business partner for the Enterprise Professional Services and Customer Success teams. You will translate their annual goals (e.g., "Improve NRR," "Increase Services Revenue") into concrete, executable operational roadmaps.

• Initiative Design & Execution: Executing the planning of and owning specific strategic initiatives, programs, and projects in support of the Enterprise Post Sales teams' annual goals and quarterly OKRs

• Building the Enterprise Motion: Designing and launching operational workflows for our new Enterprise segment, including projects such as defining High-Touch engagement models and automating Executive Business Review (EBR) prep for our Enterprise Customer Success team and helping to implement a new Professional Services Automation (PSA) tool for our Enterprise Professional Services team

• Engineering the CS Tech Stack: Partnering with the GTM Systems team to translate business requirements into technical realities in key tools that the Enterprise Post Sales team uses (ex: Salesforce, ChurnZero, PSA tool). You won't just make recommendations; you will define the logic, test the solution, and drive the rollout.

• Cross-Functional Connection: Leading the "connective tissue" projects that span teams. You will partner with CS Ops, Sales Ops, GTM Systems, Analytics Teams, Product and customer facing teams and BI to fix "leaky buckets" in the customer lifecycle (e.g., improving the Sales-to-Success handoff or standardizing Expansion processes).

• Elevating RevOps Maturity: Contributing to the continuous improvement of the Revenue Operations team itself. You will champion better ways of working, from refining project intake to standardizing documentation ensuring we build scalable, low-debt solutions.

What you bring:

• Relevant Experience: 8+ years experience in Customer Success Operations, Professional Services Operations, Revenue Operations, and/or Customer Success Leadership at software companies, with specific experience supporting high-touch Enterprise Post Sales organizations

• Enterprise Post Sales Context: Strong business acumen and understanding of key metrics for Enterprise Post Sales organizations, specifically Onboarding/Professional Services and Customer Success teams

• Scale first mindset: You are process-curious and efficiency-obsessed. You have experience redesigning processes and leveraging AI tools (LLMs, sentiment analysis) to reduce administrative burden. You don't just solve a problem once; you build a system to solve it forever.

• Excellent organization and time management skills; experience creating and maintaining detailed project plans, meeting tight deadlines, and proactively surfacing risks and issues

• Data-driven approach able to use data to guide and measure the business impact of your work

• Excellent verbal and written communication skills. Ability to communicate with stakeholders from executives to front line CSMs

• Independence and Conscious Collaboration: Strong ability to work both independently but also also work with other right teams to deliver successful outcomes

• Post Sales Tooling Experience: Experience as either a power user, business admin, or technical admin of a Customer Success Platform (ex: Gainsight, ChurnZero) and Professional Services Automation tool (ex: Certinia, Rocketlane)

What you will find here:

Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance

• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week.

• Flexible time off policy, with an encouraged 20 days off per year.

• EAP benefits for you and household members, including counseling and online resources

• 401k matching and Child Education Savings

• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The expected salary range* for this role is $128,100 to $160,100 to $192,100 USD. There are a separate set of salary bands for other regions based on local currency.

• Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced iniduals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to ersity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @clio.com email addresses.

Title: Access Service Representative

(3 month temp)

Location: New Hyde Park United States

Job Description:

Job Description

Admits patients and provides information regarding hospital rules and regulations. Conducts interviews to obtain demographics and insurance information. Keys information into the Patient Registration System. Obtains appropriate signature on medical, legal and financial forms. Performs a variety of other clerical duties related to patient's admission, including but not limited to, verification of patients insurance information and prior account balances, preparation of patient's charts, and registration forms and addressograph plates.

Job Responsibility

• Admits patients to hospital and provides information regarding hospital regulations and policies (i.e
• Patient Bill of Rights, Health Care Proxy etc.).Conducts interviews to obtain demographics, insurance information etc
• and enters data into hospital Patient Registration System.Communicates hospital's collection policy and collects deductibles and co-pay obligations.Obtains appropriate signatures on medical, legal and financial forms
• Prepares charts, registration forms, patient addressograph plates etc
• Forwards required items to nursing unit/clinic.Maintains manual bed board and reconciles daily census to nursing units
• Notifies nursing unit of patients arrival and arranges to have patient escorted to their room.Contacts insurance carrier(s) to obtain all information necessary for the successful billing of third party payors in certain departments (coordination of benefits, benefit coverage/limits, co-pay/deductible amounts, authorization, pre-certification and referral requirements etc.)
• Re-verifies insurance of recurring patients.Performs financial assessments and Sliding Fee Scale Assessments of patients who are uninsured and/or are unable to meet their financial obligation to the hospital
• Reevaluates sliding scale assignment annually.Reconciles charge documents with patient logs and enters charges into the Patient Registration System
• Schedules patient for clinic visits, pre-admission testing, special tests and consultations, OR bookings and arranges patient transportation, as needed.Responsible for answer telephone, maintaining files, sorting mail and keeping inventory of supplies
• Informs manager of all activities, needs and problems
• Performs related duties, as required
• *ADA Essential Functions

Job Qualification

• High School Diploma or equivalent, required. Prior customer service experience, required.Data entry skills (80 keystrokes per minute), required.Must pass Site training program within the normal probationary period.Communicate effectively in English (speaking and reading).

3 month temporary position. Monday-Friday 10am-6pm. Fully remote.

• Additional Salary Detail

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Title: General Adjuster - Commercial Property

Location:

• Chicago, IL
• Dallas, TX

Hybrid

Full time

Job Description:

About Us

We're not like other insurance companies. From our specialty products to our business model, our culture to our results - we're different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn't just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.

RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar - a testament to our culture and validation of our reputation as an excellent underwriting company.

Position Purpose

Under general management, responsible for managing commercial property and E&S claims. Investigate, analyze, and review claims for coverage, damages, and reserves. Conduct field inspections as warranted and manage adjusters, attorneys, and experts as needed. Maintain claim files ensuring claims are proactively managed, properly documented, adjusted, and paid.

Principal Duties & Responsibilities

• Investigate, analyze, and review new and reassigned claims for coverage, liability, damages, and reserves.

• Manage consultants, investigators, adjusters, attorneys, and experts as needed.

• Manage complex and litigated claim files and ensure claims have full coverage, are properly documented, adjusted, and paid.

• Analyze and evaluate complex coverage issues and implement proactive resolution strategies.

• Collaboratively communicate with Underwriting.

• May testify in court and manage high value claim investigations.

• Lead in special projects and other duties as needed.

• Complete field inspections, determine coverage and develop appropriate correspondence as warranted.

• Maintain licensures for all required states.

• Travel and assist with field response for CAT events.

Education & Experience

• Typically requires a bachelor's degree in business administration, insurance, or a related field

• 8+ years of related experience (property claims)

• [OR] equivalent level of education and experience

Knowledge, Skills, & Competencies

• Ability to use analytical methods in the claim examining processes to handle most complex claims and forth a sophisticated case resolution strategy.

• Ability to develop a scope of damage and generate and understand building estimates.

• Ability to develop solutions within the claims department including the development of sophisticated negotiation strategies.

• Ability to communicate findings and recommendations on claim matters including collaborating with underwriters.

Compensation Overview

The base salary range for the position is listed below. Please note that the base salary is only one component of our robust total rewards package at RLI. The salary offered will take into account a number of factors including, but not limited to, geographic location, experience, scope & responsibilities of the role, qualifications/credentials, talent availability & specialization, as well as business needs. The below range may be modified in the future.

Base Pay Range

$115,778.00 - $168,746.00

Total Rewards

At RLI, we're all owners. We hire the best and the brightest employees and allow them to share in the company's success through our Total Rewards. With the Employee Stock Ownership plan at its core, the Total Rewards program includes all compensation, benefits and perks that come with being an RLI employee.

Financial Incentives

• Annual bonus plans

• Employee stock ownership plan (ESOP)

• 401(k) - automatic 3% company contribution

• Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)

Work & Life

• Paid time off (PTO) and holidays

• Paid volunteer time off (VTO) to support our communities

• Parental and family care leave

• Flexible & hybrid work arrangements

• Fitness center discounts and free virtual fitness platform

• Employee assistance program

Health & Wellness

• Comprehensive medical, dental and vision benefits

• Flexible spending and health savings accounts

• 2x base salary for group life and AD&D insurance

• Voluntary life, critical illness, & accident insurance for purchase

• Short-term and long-term disability benefits

Personal & Professional Growth

RLI encourages its employees to pursue professional development work in insurance and job-related areas. We make a commitment to employees to provide educational opportunities that help them enhance their skills and further their career advancement. RLI fosters a true learning culture and encourages professional growth through insurance courses, in-house training and other educational programs. RLI covers the cost for most programs and employees typically earn a bonus upon successful completion of approved courses and certifications. Our personal and professional growth benefits include:

• Training & certification opportunities

• Tuition reimbursement

• Education bonuses

Diversity & Inclusion

Our goal is to attract, develop and retain the best employee talent from erse backgrounds while promoting an environment where all viewpoints are valued and iniduals feel respected, are treated fairly, and have an opportunity to excel in their chosen careers. We actively support, and participate in, initiatives led by the American Property Casualty Insurance Association that aim to increase ersity in the insurance industry. Cultivating an exceptional and erse workforce to deliver excellent customer service reinforces our culture and is a key to achieving superior business results.

RLI is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.

Title: Product Solutions Expert - Agentic AI Product Support Team

Location: Santa Clara United States

Job Description:

About the Team

The Product Solutions Expert team is a dynamic group of professionals dedicated to delivering exceptional value to our customers. The team's primary focus is on managing enterprise customers, catering to their unique needs and ensuring their satisfaction. This involves handling day-to-day activities related to implementations, customer inquiries, addressing their challenges, and collaborating closely with customer advisors to provide tailored solutions. With its high-profile nature, exposure to top leadership, and impactful engagements, the team stands as a trusted partner, contributing significantly to the organization's growth and success in the competitive market.

The Role

As a Product Solutions Expert, you will independently own the end-to-end technical delivery for a portfolio of enterprise accounts. You bring 5-8 years of relevant experience, operate with minimal oversight, and actively contribute to team best practices and the development of junior team members. This is not an entry-level implementation role - you are expected to drive outcomes, proactively surface risk, and bring technical depth and customer instinct in equal measure.

Technical Delivery & Integration

• Own end-to-end solution delivery for assigned enterprise accounts, from scoping and design through deployment and sign-off.
• Independently scope, design, and lead complex multi-system integration projects using Python, SQL, and AWS with minimal oversight.
• Architect innovative AI integrations between Eightfold and third-party systems, applying established patterns and developing new ones as needed.
• Design and implement ETL pipelines and API integrations; perform data validation, transformation, and ingestion for implementations.
• Define acceptance criteria, conduct acceptance testing, and drive sign-off with customer stakeholders.
• Configure and customize solutions, products, and processes to achieve the best outcomes for each customer's unique environment.
• Conduct and maintain comprehensive technical documentation for both customer and internal use.

Customer Engagement & Advisory

• Serve as a trusted senior advisor to clients, providing in-depth knowledge of Eightfold solutions and evaluating customer business processes.
• Lead customer presentations, training sessions, and executive-level workshops with confidence and technical credibility.
• Proactively identify expansion opportunities and flag risk signals within your customer portfolio; escalate and resolve critical issues independently.
• Collaborate closely with Project Managers, Functional Consultants, and Partners to align on delivery and customer outcomes.
• Monitor and drive customer satisfaction (CSAT/NPS) by surfacing feedback to relevant internal stakeholders.

Team Development & Knowledge Sharing

• Mentor Level 1 team members on technical delivery approaches, customer engagement best practices, and integration patterns.
• Contribute to and maintain internal solution playbooks, documenting key learnings for team-wide course correction and future reference.
• Lead technical teams through delivery projects and provide hands-on delivery guidance on escalations and complex issues.
• Assist in developing and refining internal support tools, processes, and Salesforce workflows to improve team efficiency.

Required Qualifications

• 5-8 years of experience in technical, customer-facing roles involving SQL, Python, API Development, systems integration, and AWS.
• Demonstrated ability to independently design, build, and debug complex API integrations in production environments.
• Hands-on experience with ETL process design and implementation using Python, JSON, and XML.
• Proven track record of owning customer relationships and resolving critical escalations with minimal management oversight.
• Strong ability to communicate technical concepts clearly - including executive presentations, negotiation, and persuasive storytelling.
• Strong analytical skills with an action-oriented, outcome-focused approach.
• Proficiency with relational databases and SQL; working knowledge of backend server APIs and web application architecture.

Preferred Qualifications

• Experience with enterprise HR tech ecosystems such as ATS, HRIS, or talent management platforms.
• Familiarity with applicant tracking systems, human resources, recruiting, or employer branding.
• Experience working in a B2B or SaaS-based enterprise environment.
• Prior experience contributing to internal playbooks, team documentation, or mentoring junior colleagues.
• Familiarity with Salesforce or similar CRM/support tooling.

Pay Transparency. Please note this role is categorized as hybrid in Santa Clara, CA Base pay is only one piece of our total compensation package as this role is eligible for bonus and equity awards. Compensation varies depending on a number of factors including qualifications, skills, competencies, experience and zones determined by location. SF Bay Area, CA is in Zone A.

Base annual salary range in Zone A: $129,750 to $173,000 USD + 10% annual discretionary bonus + preIPO equity (stock options).

Hybrid Work. At Eightfold, we believe our best work happens when we collaborate closely, learn from one another, and build together. We follow a hybrid work model that combines flexibility with a strong emphasis on in-person collaboration to foster innovation, culture, and rapid execution.

Employees based near our Santa Clara office are expected to work from the HQ office three days per week, as we believe regular in-person engagement is essential to how we build high-impact products and strong teams.

Eightfold.ai provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status.

Experience our comprehensive benefits with family medical, vision and dental coverage, a competitive base salary, and eligibility for equity awards and discretionary bonuses or commissions.

#LI-Hybrid

Title: Renewal Success Manager

(West)

Location: Remote United States

Job Description:

Description

Company Overview:

Cellebrite's (Nasdaq: CLBT) mission is to enable its global customers to protect and save lives by enhancing digital investigations and intelligence gathering to accelerate justice in communities around the world. Cellebrite's AI-powered Digital Investigation Platform enables customers to lawfully access, collect, analyze and share digital evidence in legally sanctioned investigations while preserving data privacy. Thousands of public safety organizations, intelligence agencies and businesses rely on Cellebrite's digital forensic and investigative solutions-available via cloud, on-premises and hybrid deployments-to close cases faster and safeguard communities.

To learn more, visit us at www.cellebrite.com, https://investors.cellebrite.com/investors and find us on social media @Cellebrite.

Position Overview:

The Renewal Success Manager (RSM) is responsible for driving customer value, satisfaction, and retention across Cellebrite's State and Local Government (SLG) accounts. This hybrid role combines proactive relationship management and solution adoption with direct accountability for renewals and expansion. The RSM carries a renewal quota and is a key partner to both customers and internal teams. This position benefits from a strong technical background and hands-on experience in law enforcement or digital forensics.

Key Responsibilities:

Customer Engagement & Success:

• Serve as the primary post-sale point of contact for SLG customers, ensuring successful onboarding, adoption, and ongoing value realization.
• In partnership with the account team, host regular business reviews and check-ins to understand customer goals, share best practices, and identify opportunities for deeper engagement.
• Leverage technical expertise to guide customers in advanced solution usage, workflow optimization, and integration with investigative processes.
• Monitor customer health using data-driven insights (usage, support trends, satisfaction scores) and proactively address risks.
• Advocate for customers internally, capturing feedback and collaborating with product, support, and sales teams to resolve issues and drive improvements.

Renewals & Expansion (Sales-Focused):

• Own the end-to-end renewal process for assigned accounts, including early engagement, negotiation, and closing.
• Manage and progress all renewal opportunities in Salesforce, and log all expansion leads in Gainsight to ensuring accurate pipeline management and documentation.
• Lead and participate in regular forecast calls, providing updates on renewal pipeline, deal status, and risk/opportunity assessments.
• Drive the procurement process by coordinating with customer stakeholders, internal legal/finance teams, and ensuring timely completion of all required documentation.
• Identify and qualify upsell and cross-sell opportunities, partnering with new business sales as appropriate.
• Develop and execute account strategies to maximize retention and growth.
• Consistently meet or exceed renewal quota and related sales objectives.
• Ensure timely and accurate forecasting of renewal and expansion revenue.

Internal Collaboration:

• Work closely with sales, operations, finance, legal, and technical teams to deliver a seamless customer experience.
• Maintain detailed account records and activities in Salesforce.com.
• Share customer insights and trends with leadership to inform strategy and product development.

Requirements

Technical & Industry Requirements:

• Provide technical guidance on Cellebrite solutions, including advanced features, integrations, and best practices for digital investigations.
• Stay current on trends and challenges in digital forensics, public safety, and investigative workflows.
• Act as a subject matter expert for law enforcement and digital forensics use cases, supporting customers in maximizing solution value.

Qualifications:

• 3+ years' experience in Customer Success, Account Management, or Sales roles (preferably in SaaS, digital intelligence, or public sector).
• Direct experience in law enforcement, digital forensics, or investigative technology (preferred).
• Proven track record of meeting or exceeding renewal or sales quotas.
• Strong technical acumen with the ability to advise on solution usage, workflows, and integrations.
• Strong relationship-building and communication skills; comfortable engaging with both operational and executive stakeholders.
• Experience with Salesforce and related sales tools.
• Analytical and data-driven, with the ability to identify risks and opportunities through customer metrics.
• Motivated self-starter, resourceful, and highly accountable.
• Bachelor's degree or equivalent work experience.
• Hybrid work model

Personal Characteristics

Title: Associate Marketing Coordinator (St. Louis)

Location: St. Louis, MO, USA

Remote

Job Description:

GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation’s top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk.

In this entry-level role, the Associate Marketing Coordinator will support and build the

Roles and Responsibilities:

    ● Organize, collaborate, and execute regional events.

    ● Bachelor’s Degree preferred.

    ● Up to 10% travel may be required to support larger marketing initiatives.

    ● Lifting boxes up to 50 pounds

We use Greenhouse Software as our applicant tracking system and Zoom Scheduler for HR screen request scheduling. At times, your email may block our communication with you. Please be sure to check your SPAM folder so that you don't miss updates on your application.

GuidePoint Security is a rapidly growing, profitable, privately-held value added reseller that focuses exclusively on Information Security. Since its inception in 2011, GuidePoint has grown to over 1,200 employees, established strategic partnerships with leading security vendors, and serves as a trusted advisor to more than 6,200 customers.

Firmly-defined core values drive all aspects of the business, which have been paramount to the company’s success and establishment of an enjoyable workplace atmosphere. At GuidePoint, your colleagues are knowledgeable, skilled, and experienced and will seek to collaborate and provide mentorship and guidance at every opportunity.  

This is a unique and rare opportunity to grow your career along with one of the fastest growing companies in the nation.

Some added perks….

• Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions)
• Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans (spouse/children/family) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans (spouse/children/family). If you choose the High Deductible / HSA plan, GPS will contribute in 4 equal quarterly installments: ($850 per EE annually / $1750 per family annually (includes spouse/children/family options)
• Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans
• 12 corporate holidays and a Flexible Time Off (FTO) program
• Healthy mobile phone and home internet allowance
• Eligibility for retirement plan after 2 months at open enrollment
• Pet Benefit Option

Title: IT Helpdesk Support

Location: London (two days per week in office) – with flexibility to support a global, remote-first workforce.

Job Description:

Bloomreach is building the world’s premier agentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey.

• We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.
• We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.
• We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.

And we're building all of that on the intelligence of a single AI engine — Loomi AI — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.

About the Team

The GIST IT Helpdesk is the front line for supporting Bloomreachers with secure, reliable access to our tools, data, and devices. The team manages access to company systems, laptops, and core collaboration platforms (e.g., Google Workspace, Slack, Zoom, Freshservice, JumpCloud) with a strong focus on access minimization and security best practices.

Location: London (two days per week in office) – with flexibility to support a global, remote-first workforce.

Role Overview

As an IT Helpdesk Support (P1), you are an early-career IT professional focused on learning and executing well-defined, foundational support tasks under close guidance. You will:

• Handle basic, clearly scoped incidents and service requests via email, chat (Slack), and support tickets (Freshservice), following established runbooks
• Support account lifecycle operations (onboarding, offboarding, access changes) across key SaaS tools via JumpCloud and related systems
• Contribute to the security and stability of our environment by applying standard procedures for access, device, and account protection

This is an excellent entry point into corporate IT, with a clear growth path toward more independent P2/P3 roles in Infrastructure, Security Operations, or broader GIST functions.

Key Responsibilities

End-User Support & Ticket Handling

• Serve as a first-line point of contact for IT-related issues and requests.
• Log, categorize, and prioritize tickets accurately, escalating to senior helpdesk or infrastructure engineers when needed.
• Resolve basic / well-defined issues such as:
  • Password resets and SSO access issues
  • Standard software install/uninstall requests
  • Basic troubleshooting for Google Workspace, Slack, Zoom, and other standard tools
• Follow documented troubleshooting steps and escalation procedures consistently, keeping users informed on ticket status.

Access Management & Identity

• Process standard access requests for company tools following least-privilege and access-minimization principles.
• Use JumpCloud and other IAM tooling to:
  • Provision/deprovision users
  • Assign/remove application access
  • Enforce MFA and basic security controls
• Validate approvals (manager + application owner) before granting access and document changes in Freshservice.

Device & Endpoint Support

• Support laptop setup and configuration for new hires (OS configuration, management agent enrollment, security tools, core applications) in line with IT and security standards.
• Perform basic endpoint troubleshooting (performance issues, connectivity, common application errors).
• Ensure devices stay compliant with security baselines (disk encryption, screen lock, OS patch level) and flag deviations for remediation.

Documentation & Knowledge

• Follow existing knowledge base articles in Bloomroom – IT Helpdesk and contribute updates for common issues and workflows.
• Document resolutions and workarounds clearly in tickets to support future self-service and reduce repeat incidents.
• Participate in internal reviews of runbooks and SOPs, suggesting improvements based on recurring issues you see.

Collaboration & Security Culture

• Collaborate with Infrastructure, Security Operations, and Workplace Experience/People teams on onboarding, offboarding, and tooling changes.
• Reinforce security awareness with users (e.g., phishing, account sharing, strong passwords, reporting suspicious activity).
• Escalate any suspected security incidents promptly to the SOC or security team as per defined procedures.

Required Qualifications & Experience

• 0–2 years of experience in an IT Helpdesk, Service Desk, or technical support role in a corporate or MSP environment (internships and part-time roles welcome).
• Basic understanding of:
  • Operating systems (Windows and/or macOS)
  • Networking fundamentals (Wi-Fi, VPN, basic connectivity troubleshooting)
  • SaaS concepts and SSO/identity providers
• Strong customer service orientation with clear, professional written and verbal communication in English.
• Demonstrated ability to follow runbooks and procedures accurately, asking for help when issues are unclear or out of scope.
• Proven interest in IT (coursework, certifications, labs, side projects, or prior support experience).

Preferred Qualifications

• Exposure to or interest in:
  • Google Workspace, Slack, Zoom, and other modern collaboration tools
  • Ticketing tools such as Freshservice, Zendesk, or ServiceNow
  • Identity and access management solutions (e.g., JumpCloud, Okta, Azure AD SSO)
• Basic awareness of information security concepts (least privilege, MFA, phishing, secure handling of data).
• Entry-level certifications a plus (e.g., CompTIA A+, ITF+, Google IT Support, or similar).

Growth Expectations (Bloomreach Career Architecture)

This role is mapped to P1 – Novice Contributor in the Bloomreach career architecture:

• Demonstrates potential and intrinsic motivation, with limited prior industry experience.
• Handles basic, well-defined tasks and contributes to team projects under close supervision.
• Applies foundational knowledge and problem-solving skills to straightforward issues, escalating when complexity increases.
• Focuses on building core competencies in:
  • Technical troubleshooting
  • Tool and process familiarity (Freshservice, JumpCloud, core SaaS)
  • Communication and collaboration with peers and stakeholders

Performance and growth will be evaluated against these expectations and the broader Bloomreach values and career architecture guidelines.

Career Growth

Success in this role prepares you for progression to P2 (Developing Professional) roles in:

• IT Helpdesk / Service Desk (greater ownership, more complex issues)
• IT Infrastructure / Systems Administration
• Security Operations (SOC Analyst, Product Security)
• Broader GIST and G&A roles aligned with your strengths and interests

You’ll be supported with on-the-job training, peer mentoring, and access to learning resources as defined in Bloomreach’s Career Architecture and development programs.

More things you'll like about Bloomreach:

Culture:

• A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. 

• We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. 

• We believe in flexible working hours to accommodate your working style.

• We work virtual-first with several Bloomreach Hubs available across three continents.

• We organize company events to experience the global spirit of the company and get excited about what's ahead.

• We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.

• The Bloomreach Glassdoor page elaborates on our stellar 4.4/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5

Personal Development:

• We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.

• Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*

• Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.

• Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*

Well-being:

• The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*

• Subscription to Calm - sleep and meditation app.*

• We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.

• We facilitate sports, yoga, and meditation opportunities for each other.

• Extended parental leave up to 26 calendar weeks for Primary Caregivers.*

Compensation:

• Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*

• Everyone gets to participate in the company's success through the company performance bonus.*

• We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.

• We reward & celebrate work anniversaries -- Bloomversaries!*

(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)

Excited? Join us and transform the future of commerce experiences!

If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!

Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.

#LI-Remote

Title: Account Manager, Client Success

Location: Remote

Job Description:

The big picture: Axios is a media company dedicated to providing trustworthy, award-winning news content in an audience-first format. We are hiring a Client Success Account Manager to support our advertising team!

Why it matters: In this role, you will join the Client Success team, leading post-sale account management for new and existing growth accounts, delivering best-in-class, turnkey client experiences from kickoff to wrap. This role requires a competent level of expertise, including the ability to apply skills independently in common situations, understand the broader business context, and contribute effectively with occasional support. A revenue mindset is key, as you will help drive client retention, identify growth opportunities, and support media planning efforts to maximize long-term value for both the client and Axios. 

Go deeper: This role will serve as a trusted partner to many clients who are new to Axios, ensuring they feel confident and supported from day one. The ideal candidate will have the ability to quickly learn and articulate how Axios’ products work, guiding clients and agency partners through each stage of the post-sale process. They will work closely with stakeholders, providing clear communication, proactive solutions, and a high-touch service experience every step of the way.

Working closely with multiple cross-functional teams (Client Partnerships, Smart Brevity Studio, Events, Brand Journalism, and Ad Operations), you will develop and execute a wide range of campaigns across the Axios product suite. You’ll also work with your Client Partnerships colleagues to support media planning, proposals, and renewal activities. 

Worthy of your time: Ideal candidates will possess a growth mindset with a drive to learn, embody an entrepreneurial spirit, and have a passion for the Axios mission. They will also be a team player who operates with integrity, practices radical candor, and fosters a culture of collaboration, kindness, and support for colleagues.

This person should have 1+ years of digital campaign planning and execution experience in a publisher or agency environment and at least 2 - 4 years of work experience, while demonstrating the following attributes:

Campaign Management/Customer Service 

• Agile and adaptable in managing multiple campaigns simultaneously while meeting all deadlines and exceeding client expectations.
• Responsible for building media strategies that support client objectives and campaign goals.
• Develops a strong understanding of Axios products and effectively positions them to meet client objectives
• Manages all post-sale campaign elements, including ownership across kick-off calls, production, launch and reporting.
• Monitors campaign performance and delivery to ensure campaigns are on track to meet client and revenue goals.
• History of building and maintaining strong relationships and orchestrating effective communication across a myriad of internal and external stakeholders.
• Demonstrates an understanding of client business goals and industry context to inform campaign strategy and recommendations
• Proactively identifies opportunities for account growth, renewal & upsell.
• Outstanding communication, organization, and project management skills with obsessive attention to detail.
• Takes pride in delivering exceptional customer service.

Strategic Thinking/Problem-Solving

• Ability to develop and implement long-term strategies aligned with team and company goals.
• Capacity to analyze complex situations and foresee potential challenges and opportunities.
• Proficient in identifying problems and formulating effective solutions independently.
• Confident in pulling reporting and using analytics to make data-driven campaign optimization recommendations.

Overarching Skills

• Growth mindset and enjoys working in a fast-paced, collaborative environment. 
• Demonstrated ability to work independently, prioritize tasks, and manage time effectively.
• Initiative to take on responsibilities and drive projects forward with minimal supervision.
• Flexibility to pivot client marketing strategies in response to changing market conditions or organizational needs.
• Willingness to embrace new ideas and approaches to enhance efficiency.
• Proficiency in Google Office Suite (Slides, Sheets, Docs).
• Prior professional experience in account management, customer support, media planning, digital marketing, ad operations, or business development is a plus.

Starting salary for this role is in the range of $75,000- $85,000 and is dependent on numerous factors, including but not limited to location, work experience, and skills. This range does not include other compensation benefits.

Axios is committed to embracing artificial intelligence as a core part of how we work. All team members are expected to actively develop AI literacy and use AI tools to enhance their productivity, creativity, and efficiency. We invest in ongoing learning to ensure every employee is equipped to responsibly and effectively integrate AI into their daily workflows.

What Axios brings to the table besides salary:

• 401(k) with employer match
• Robust PPO and High Deductible health insurance options on the Blue Cross Blue Shield network
• Employer Health Savings Account (HSA) contribution for the high deductible health plan option
• Dental and vision coverage
• Primary caregiver 12-week paid leave
• Birth-givers will have an additional 6-8 weeks depending on type of delivery, for a total of 18-20 weeks continuous leave
• Generous vacation policy, plus holidays
• One mental health day per quarter
• Annual learning and development stipend
• $100 monthly work-from-home stipend
• Tele-mental health services through Headspace
• OneMedical membership, including tele-health services
• Personal health advocacy resources through HealthAdvocate
• Inclusive fertility, hormonal health and family forming benefits through Carrot Fertility
• Access to the Axios “Family Fund”, which was created to allow employees to request financial support when facing financial hardship or emergencies
• Increased work flexibility for parents and caretakers
• Virtual company-sponsored social events
• A strong and positive work environment
• A commitment to an open, inclusive, and erse work culture

Equal Opportunity Employer Statement

Axios is an equal opportunity employer that is committed to ersity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, age, gender identity, gender expression, veteran status, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Axios makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Director of Field Marketing

Location: Remote - USA

Job Description:

We are looking for a Director of Field Marketing that is excited to bring Pulumi’s cloud management platform to the world. You will be a part of realizing a vision where every developer can harness the power of the cloud.

This role will bridge the gap between sales and marketing to ensure our field events and programs are maximized within each seller’s territory and target account list. You’ll support the sales team by enabling regional marketing programs, taking a proactive approach to planning and executing initiatives that are both strategic and creative.

At Pulumi you will be challenged, learn, teach, and collaborate with an elite team of great people.

While Pulumi is headquartered in Seattle, WA., we are dedicated to being a remote first company. This role will be located remotely in the United States. 

In This Role You Will:

• Own and execute regional and account-based field marketing programs that create, expand, and accelerate sales opportunities across priority accounts
• Work directly with regional sales teams to adapt and deploy digital, content, and field marketing programs aligned to GTM priorities and target accounts
• Partner closely with Performance Marketing to ensure digital programs effectively support ABM initiatives and regional field campaigns
• Collaborate with Events Marketing to plan and maximize Pulumi’s presence at industry conferences, partner events, executive dinners, and regional meetups
• Plan and facilitate high-impact customer and prospect engagements—including Customer Advisory Boards (CABs), Customer Business Reviews (CBRs), and innovation days—in partnership with Sales and Customer Experience teams
• Work with marketing and sales leadership to define, document, and operationalize processes for event lead follow-up and field-level engagement
• Provide consistent, clear weekly communications to sales teams on upcoming campaigns, field events, and available marketing support
• Partner with the Head of Community and Community Engineering to drive the strategy and execution of Pulumi User Groups (PUGs), including cadence, topics, and regional alignment with sales priorities
• Manage end-to-end field event execution and logistics, including venue sourcing, staffing coordination, vendor management, and ensuring appropriate onsite marketing collateral
• Track, measure, and report on the effectiveness and impact of field marketing programs and events, using data to continuously refine approach and execution

We’re Looking For Someone With:

• 3+ years of field, regional, or demand-focused marketing experience in a SaaS environment
• Experience marketing to technical or developer audiences, with an understanding of how to engage and influence technical buyers
• Strong written and verbal communication skills, proactively providing consistent and thorough updates to stakeholders
• Attention to detail and organizational skills, with the ability to manage multiple programs, events, and stakeholders simultaneously
• Hands-on experience supporting or working with customer communities, user groups, or Customer Advisory Boards (CABs)
• A highly collaborative mindset and a willingness to roll up sleeves and personally execute—not just coordinate—field marketing programs
• Experience supporting multiple regions or distributed sales teams, with the ability to adapt programs to regional needs
• Familiarity with Salesforce or similar CRM tools to track, measure, and report on field and event-driven activity
• Willingness to travel up to ~20% to support in-person field events and customer engagements

Compensation:

• Base Salary Range: $140,000 - $160,000
• All full time employee offers at Pulumi include base salary, bonus or variable, equity and benefits (details below).

Benefits & Perks at Pulumi:

Healthcare Coverage:

Time Off:

401(k):

Parental Leave:

Remote-First Culture:

Professional Development:

Equity Ownership:

Additional Support:

About Pulumi:

Pulumi is reimagining how teams build cloud software, enabling developers and infrastructure experts to work better together through a unique combination of programming languages, tools, and systems innovation.

Our flagship infrastructure as code technology is open source and our SaaS product, Pulumi Cloud, provides platform teams, secrets management, and cloud management capabilities, and more. We have pioneered leveraging AI across all of these areas with our LLM-powered Pulumi Copilot to push the boundaries of what's possible. At Pulumi, we dream big, in the pursuit of helping our customers out-innovate and win.

Founded in 2017 by industry veterans with over five decades of combined experience building developer platforms, Pulumi now has a global community of more than 350,000 members and serves over 3,250 customers. Despite our rapid growth, we're still only getting started, and are early in our mission to democratize the cloud. If you thrive in a fast-paced, high-performance, we want to work with you to accelerate Pulumi's impact.

At Pulumi, we don't just accept difference, we celebrate, support, and thrive on it for the benefit of our employees, our products, and our customers. Pulumi is proud to be an equal opportunity workplace and is committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Title: Staff Product Designer, Group Practices

Location: New York, New York, United States; San Francisco, California, United States; Seattle, Washington, United States

Job Description:

1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.

But we're going further. Over 70,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.

We're a Series D company with $325M+ in funding (a16z, Accel, GV, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

About the Role

Group practices are one of Headway's biggest growth levers — and one of its most complex design challenges. Unlike solo providers, group practices operate through owners, admins, supervisors, and supervisees, each with different permissions, workflows, and goals. A single group practice might onboard dozens of providers simultaneously, manage supervisory billing relationships across multiple states, and need practice-level reporting that doesn't exist today.

This is also a massive business opportunity. Supervisory billing — enabling provisionally licensed therapists to bill insurance through Headway — represents a ~250K new provider TAM and over $100M in annual revenue potential. It's the #2 reason we lose group practice sales (after rates), and we're just getting started: we launched in-product onboarding in Q1 and are expanding state-by-state throughout 2026.

As a Staff Product Designer for Group Practices, you'll be the design anchor for the only segment-based pod at Headway. You won't just own a surface — you'll own a customer. That means designing across the full lifecycle: from how group practices discover and join Headway, to how they onboard and activate supervisees, to how they manage packaging tiers and track practice performance. You'll think like a business builder — understanding the revenue model, making sharp prioritization calls, and designing product experiences that directly drive growth.

We're building an AI-first design team at Headway. Designers are expected to use AI tools like Claude, Cursor, and MagicPatterns to prototype and stay involved through launch and iteration directly in code. We're looking for designers who are already working this way and see AI as a primary part of their workflow.

In this role, you will:

• Own the design of the group practice experience end-to-end — from onboarding and supervisory billing, to packaging and SLA compliance, to practice management and admin tooling. You're the design anchor for the entire segment.
• Drive supervisory billing from early product to nationwide scale — design the onboarding, activation, and in-product experience for supervisors and supervisees as we expand from NY to all 50 states.
• Design for admins and owners as your primary persona — build bulk workflows, role-based views, multi-provider management, and practice-level analytics that solo-focused products don't support.
• Adapt platform-wide launches for group practices — when Headway ships packaging, identity verification, or onboarding improvements, you'll ensure they work for the group practice context, often requiring fundamentally different design approaches.
• Start in planning mode, using tools like Claude.ai to clarify the problem space, understand data, and test initial assumptions. Prototype with Claude Code/Cursor and MagicPatterns to build and iterate on flows and IAs. Let AI generate the pixels and code while you define the right patterns, behaviors, and quality. Partner with product & Eng to decide when to move into production.
• Partner closely with Sales and Customer Success, who have deep relationships with group practice customers — translate their insights into product direction and design decisions.
• Contribute to the design system and culture, share your AI practice, prompts, and patterns with the design team.

You'll be a great fit if you:

• Have 8+ years of product design experience, with significant time spent designing for multi-user systems with different roles and permissions (admins, operators, end users)
• Have 0→1 product experience — you've designed new product lines, validated business models through design, or taken a product area from early concept to scale
• Think like a business builder — you understand revenue models, can connect design decisions to business outcomes, and make sharp prioritization calls about where design effort creates the most value
• Have designed for platforms or marketplaces where segment-specific needs must be balanced with platform consistency — you know when to customize and when to unify
• Bring strong visual and interaction design craft across both growth surfaces (onboarding, activation) and product surfaces (dashboards, tooling, operational workflows)
• Are comfortable partnering with Sales and CS as key stakeholders — not just PM and Eng — and translating customer relationships into product insights
• Are comfortable with AI prototyping tools (Claude Code, Cursor, MagicPatterns) and see them as a core part of how you work
• Want your work to make a meaningful difference in people's lives — by helping group practices thrive on Headway, you're expanding access to affordable mental healthcare at scale

Compensation and Benefits:

The expected base pay range for this position is $212,000 - $265,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.

We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing inidual contributions and potential.

• Benefits offered include:
  • Equity compensation
  • Medical, Dental, and Vision coverage
  • HSA / FSA
  • 401K
  • Work-from-Home Stipend
  • Therapy Reimbursement
  • 16-week parental leave for eligible employees
  • Carrot Fertility annual reimbursement and membership
  • 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
  • Flexible PTO
  • Employee Assistance Program (EAP)
  • Training and professional development

We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the ersity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified iniduals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.

A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.

Title: Dessert Cart Attendant- Coors Field - Coors Field-Suite Cater

Location: Denver, CO, US, 80205

Department: Food Service

Job Description:

Coors Field is home to the MLB Colorado Rockies in Denver, Colorado.  Aramark supports our clients by providing a high level of attention to detail and outstanding customer service in all that we do.  Within the ballpark we have our top tier guests and clients that expect nothing but the best –luckily the best is what we deliver.  The Premium Dessert Cart Attendants are responsible for setting up the dessert cart, executing service of dessert throughout the suite level, and cleaning the cart after each shift.

Our ideal candidate is an inidual who can work independently and communicate swiftly and consistently with their team and leadership.  Making a lasting impression on our guests and ensuring that a five-star, white-gloved experience is made. Having a sweet tooth is a plus!

Ability to work evenings, holidays and special events may be required.

This position is considered an Hourly/Seasonal/Part-Time Employee/Unionized

Compensation Data

COMPENSATION: The Hourly rate for this position is $19.50 to $19.50. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

Qualifications

• 18 years of age or older (Required)
• TEAM/ServSafe Alcohol Certification (Required) – will be trained and certified upon hire (as needed)
• ServSafe or Food Safety Certification equivalent (Required) – will be trained and certified upon hire (as needed)
• Previous cash handling experience (Preferred)
• Ability to push a cart that weighs up to 50lbs. through doorways and over carpet (Required)
• Good written and verbal communication skills (Preferred)
• Basic reading, writing and math skills

This role will have physical demands including, but not limited to, lifting, bending, pushing, pulling, and/or extended walking and standing.  This role may also require uniforms and/or usage of PPE.

This role requires membership into UNITE Here Local 23 – Denver, Colorado

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

Title: Customer & Office Support Representative

Location: Birmingham, AL, US, 35242

Hybrid

Department: Customer Satisfaction

Job Description:

PRADCO Outdoor Brands (PRADCO) manufactures and markets major hunting and fishing brands and products. We are a leader in producing game calls, scents, attractants, game feeders, game cameras, tree stands and fishing lures. PRADCO Hunting owns the brands Moultrie, Summit, Knight & Hale, Code Blue, Texas Hunter Products and Whitetail Institute. PRADCO Fishing owns more than 20 brands including Bobby Garland, Booyah, Heddon, Lindy, Rebel, Thill, and YUM. For more information on PRADCO products, please visit our website at www.pradcooutdoorbrands.com. PRADCO team members participate in a selection of outstanding benefits, including: Profit Sharing Trust, Excellent Medical/Dental/Drug/Vision benefits, and many other benefits.

Job Summary

Customer and Office Support  Representative-PRADCO Hunting

The PRADCO Hunting Division is seeking an energetic, goal-oriented Customer and Office Support  Rep with a passion for delivering customer support to our erse community of avid subscribers and team members. This Rep will provide exceptional, proactive support through a primarily remote work environment. The Rep will communicate with customers via multiple channels, including phone, email, live chat, social media, and text, and also provide basic administrative assistance to others on the PRADCO Hunting Team.

We are seeking a professional who is adaptable to evolving products, tools, and services and flexible in working in a fast-paced environment. You will be joining a dedicated team that is focused on supporting each other while constantly enhancing their product knowledge and expertise.

The Customer and Office Support Representative will report to the Customer Service Supervisor.

Job Responsibilities

•  As an expert on PRADCO Hunting’s suite of products, serve as the main point of contact for customers via phone, email, live chat, social media, text, etc  
• Maintain a quality rating by following procedure and acting in the customers’ best interest   
• Record all interactions with customers in the provided CRM system  
• Provide various administrative tasks for the PRADCO Hunting Team to include mail and package delivery and receipt.
• Meet evolving department goals and metrics

Job Requirements

• High school diploma  
• A minimum of 1-year experience providing support in customer service and office support.

Preferred Skills

• Experience working with Zendesk or similar CRM system 
• Appreciation for the outdoors

Essential Job Function

• Ability to work in a remote setting with a reliable internet connection  
• Great communication skills  
• Strong time-management skills  
• Goal-oriented mindset 
• Outstanding organizational, interpersonal and communication (written and verbal) skills.
• Strong problem-solving skills
• May require sitting for long periods of time in an office environment.
• Coachable mindset.
• Ability to multitask

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

Title: Part-Time Office Coordinator

Location: Chicago, IL

Job Description:

About Vibes  

Vibes’ mobile-first platform creates personal, revenue-driving and long-term mobile engagement between consumers and the world-class brands they love. Industry leaders like Chipotle, Kohl’s and Polo Ralph Lauren use Vibes to grow customer relationships with relevant, high-volume mobile messaging and mobile wallet marketing on a global scale. Vibes enables marketers to seamlessly connect with their customers using a data-rich and API-packed solution that beautifully optimizes and unifies their SMS, MMS, RCS and Mobile Wallet campaigns. To learn more about Vibes, visit www.vibes.com.  

Role Summary 

We are currently looking for an energetic and detail-oriented office Coordinator who can wear many hats and is eager to be the first to open shop.   

Vibes cares about character and culture as much as competency. We strive to build a workplace where people are excited to come to work every day and feel empowered and motivated to do their best work.  

This is position is part-time and based in our Chicago headquarters and reports to the Senior Director of Talent & Development. Vibes has been recognized in 2026 as aBuilt In Best Places to Work. 

Responsibilities: 

• Maintain a clean and organized reception/kitchen area and greet all company guests 
• Lead and coordinate internal and external company-wide events 
• Organize and set-up social events (e.g. core weeks, happy hours, etc.) 
• Take ownership of ordering, replenishing and stocking kitchen and office supplies 
• Act as company liaison with building management and office vendors 
• Provide administrative support to all departments, even if it’s last minute! 
• Manage delivery and distribution of all mail logistics in the office

Requirements & Qualifications: 

• Previous administrative support experience 
• Experienced MS Office user (Outlook, Word, Excel, PowerPoint) 
• Proven track record juggling multiple priorities and deadlines 
• Strong communication, project management and critical thinking skills 
• Strong attention to detail  
• Warm, out-going personality 
• Ability to work independently and within a team environment 
• Exceptional time management skills 
• Ability and interest in learning 
• Curiosity in cutting edge technology 
• Professional, reliable, organized, driven and results-oriented

Our Core Values: 

• Respect, honesty, and integrity for all stakeholders  
• Always be learning 
• Relentless focus on the customer  
• Never be satisfied 
• Create value  
• Seek accountability and ownership

Compensation and Benefits 

Equal Opportunity 

Personal Lines Sales Agent

Location: Remote USA

Full time

Department

Compensation

We believe in paying competitively for great work. As a remote team, we set our salaries at the 75th percentile of national market data in our industry for our US* and Canadian employees. *US candidates located in NYC or SF are benchmarked at the 90th percentile. You can count on your pay being in line with (or above) the market. We review compensation at least once a year to make sure we’re staying competitive and rewarding our team’s contributions.

About Trellis

We’re a profitable, fast-growing Series A startup backed by General Catalyst, QED, NYCA, and Amex Ventures. As a remote-first team, we move quickly, experiment boldly, and build with intention.

If you’re craving meaningful impact, energized by ambiguity, and are ready to build alongside exceptional teammates, you’re going to love doing your best work at Trellis.

About the Role

This isn’t just a sales role. It’s your opportunity to thrive in a fast-moving, fully remote environment where cutting-edge technology meets real human impact. We celebrate performance, reward initiative, and create clear pathways for growth.

This is a remote position open to candidates in most U.S. states.

Uncapped Earning Potential

Base salary plus generous commissions for every sale above your monthly floor

Exciting bonuses including contests, high-premium incentives, and elite sales clubs

Top performers consistently earn $100K+ - some break $160K

What You’ll Do

Own the full sales cycle across phone, text, and email, connecting with customers on their preferred channel to create a seamless, personalized experience

Access 80+ insurance carriers to find the best-fit policies for each customer, no one-size-fits-all options

Leverage AI-powered tools and tech, streamline your workflow to maximize your impact and boost your earnings

Close 60+ policies per month with warm, inbound leads, no cold calling

What You Bring to the Table

2+ years of Personal Lines Insurance Sales experience

Experience in a contact center environment that offers multiple carriers

Proven track record of hitting or exceeding quotas in a high-volume, fast-paced environment

Excellent communication skills, phone and written

Tech-savvy, motivated, and adaptable

Our agency operates 7 days a week, from 9 AM to 9 PM ET. To best serve our customers, team members work one weekend day per week and enjoy two days off. Scheduling is aligned during the interview process.

Why Trellis

What sets Trellis apart:

Benefits:

If you want a role where you’ll grow, be trusted, and build something that improves people’s lives, Trellis is the place.

We are an equal opportunity employer. We celebrate ersity and are committed to creating an inclusive environment for all employees.

Note: all employees must complete a background check prior to starting employment with Trellis or its subsidiaries

Customer Service Representative

Houston, TX

About Champion & Nash HVAC

Champion & Nash HVAC is an established company with over four decades of experience providing top tier residential and light commercial service to the Houston community and surrounding areas. 

About the Role

We are seeking a Customer Service Representative (CSR) to serve as the frontline of our business. In this fully remote position, you’ll handle customer calls, schedule appointments, promote memberships, and ensure every interaction reflects our standard of excellence.

What You’ll Do

• Answer and book incoming calls promptly using established scripts
• Collect accurate customer information and schedule the correct job type
• Overcome objections and resolve customer concerns empathetically
• Maintain KPIs, including booking rate, call time, memberships, and call volume goals
• Confirm and follow up on appointments, including outbound scheduling as needed
• Promote current memberships, promotions, and add-on services

Benefits and Perks: 

Champion & Nash HVAC treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our employees with: 

• Competitive Pay
• Benefits: We offer top-notch benefits!
  • Various medical, dental & vision plans, including 100% employer covered options for you and your family
  • 401(k) match up to 3.5%
  • 100% Company paid long & short-term disability and life insurance
  • Flexible spending accounts for health and dependent care
• Training and Career Growth: Paid training opportunities and countless internal career growth opportunities. Whether you’re interested in becoming a Field/Department Manager or maybe you’re interested in Sales, Tech and Corporate roles, we’re here to support your growth. 
• Paid Time Off: Company paid holidays, 3 weeks of PTO, and a paid Parental Leave Policy
• Company Branded Attire

Champion & Nash HVAC is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.

Title: Remote Inside Sales Representative New Acquisition

Location: KS United States

Job Description:

JobID: 3019517

Category: Inside Sales

JobSchedule: Full time

Posted Date: 2026-04-14T13:59:45+00:00

JobShift:

:

• Unlimited earning potential with uncapped commissions
• Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement)
• Paid Time Off
• Career growth opportunities
• 5 Weeks paid training
• No cold calling

Position Summary:

Sales Agents receive inbound telephone calls (no outbound calling) as a result of various ADT marketing and partner campaigns. Engage with interested Security and Smart Home customers to close sales and schedule install appointments with our ADT Field employees.

• Answer new and existing customer phone calls while following sales processes.
• Consultatively work with customers to close sales by gathering information, determining needs and scheduling installation appointments.
• Ensure customer satisfaction by determining needs and transferring calls to the appropriate party for resolution, performing follow-up including quotes, information requests, etc.

Experience:

• One year of sales experience preferred.

Skills:

• Proven sales ability and closing skills.
• Strong listening skills used to conduct needs analysis.
• Excellent problem solving and communication skills.
• Ability to multi-task while speaking to prospects.

Education/Certification:

• High school diploma or GED

Pay and Benefits Disclosure:

The pay range for this role is $11.00 an hour, plus commission, and is based on experience and qualifications. We offer employees access to healthcare benefits, a 401(k) plan with company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off (PTO) among others. Employees accrue up to 120 hours of PTO in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.

In order to be eligible for this role, you must reside in one of the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nebraska, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, or Wyoming.

If located in Jacksonville, FL - Indianapolis, IN or Newport, KY, must reside 50 miles from either center to be eligible for Remote.

Title: Senior Director, US Ecommerce Digital Consumer Experience & Loyalty

Location: San Francisco United States

New York, NY, USA

Full time

Job Description:

Calling all originals: At Levi Strauss & Co., you can be yourself - and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit - and your future.

The Senior Director, US Ecommerce Digital Consumer Experience & Loyalty is a leadership role responsible for shaping and delivering a best-in-class, end-to-end digital consumer experience across Levi's US ecommerce ecosystem. This leader owns the intersection of digital experience, loyalty, customer care, and conversion, ensuring every consumer touchpoint-from discovery through post‑purchase-drives engagement, loyalty, and profitable growth.

This role serves as the commercial owner of the US digital consumer experience, accountable for key ecommerce performance outcomes including conversion, customer satisfaction, retention, and lifetime value. The position partners closely with Ecommerce, Product, Technology, Marketing, Merchandising, Analytics and Operations leaders to translate consumer insight into scalable, high‑impact digital experiences.

The Senior Director reports to the VP, US Ecommerce and leads a multidisciplinary organization spanning experience design, digital strategy, loyalty, customer care, and emerging digital initiatives.

What You'll Do

Own the US Digital Consumer Experience & Loyalty Strategy

• Set the vision and long‑term roadmap for the US ecommerce digital consumer experience, integrating site experience, loyalty, customer care, and emerging digital touchpoints.
• Own the end‑to‑end consumer journey on levi.com, from content, navigation, and PDP/PLP experiences through checkout, fulfillment support, and post‑purchase service.
• Define experience strategies that directly drive ecommerce KPIs including conversion, CSAT, CLTV, retention, and loyalty program growth.

Drive Business Results Through Experience Excellence

• Act as the commercial business owner for US digital experience performance, prioritizing initiatives that deliver measurable impact against ecommerce growth goals.
• Lead experience optimization efforts using data, experimentation, personalization, and A/B testing to continuously improve conversion and engagement.
• Translate consumer insights, feedback, and behavioral data into actionable improvements across digital and service touchpoints.

Lead Loyalty, Customer Care & Engagement Platforms

• Oversee loyalty experience strategy, ensuring loyalty is fully integrated across digital journeys and omnichannel experiences.
• Lead customer care strategy and operations, ensuring seamless, high‑quality service across voice, chat, email, and digital channels.
• Leverage customer care as a strategic asset by unlocking voice‑of‑customer insights to inform experience and product decisions.

Partner Across Product, Technology & the Business

• Partner with Product Management and Technology teams to align global platforms and roadmaps with US ecommerce priorities.
• Collaborate with Marketing, Merchandising, and Operations leaders to ensure experience initiatives support commercial goals.
• Represent the digital consumer experience in enterprise planning, transformation initiatives, and executive forums.

Build and Lead High‑Performing Teams

• Lead, mentor, and develop a erse, multidisciplinary team across experience design, digital strategy, loyalty, and customer care.
• Build strong operating rhythms, clear accountability, and a culture of consumer obsession, innovation, and results.
• Manage significant operating and capital budgets, vendor relationships, and external partners.

What You Bring

Experience & Background

• Bachelor's degree required
• 12-15+ years of experience in digital ecommerce, consumer experience, product, or related leadership roles.
• Proven experience owning and scaling digital consumer experiences for large, complex ecommerce businesses.
• Strong background in ecommerce conversion optimization, loyalty, customer engagement, and omnichannel experiences.
• Experience managing large teams, senior leaders, and complex cross‑functional initiatives.
• Demonstrated financial acumen, including ownership of P&L, operating budgets, and capital investments.

Skills & Capabilities

• Deep understanding of ecommerce platforms, digital experience design, experimentation, personalization, and analytics.
• Ability to translate consumer insights and data into clear priorities and business outcomes.
• Strong executive presence with the ability to influence, align, and lead at the senior leadership level.
• Experience leading transformation in fast‑paced, consumer‑centric organizations.
• Passion for building teams, developing talent, and creating inclusive, high‑performance cultures.

This is a hybrid position based in our San Francisco, CA headquarters. You will be expected in office 3 days per week typically Tuesday-Thursday. Note, time in office can vary depending on business needs.

The expected starting salary range for this role is $204,000-$300,300 per year. We may ultimately pay more or less than the posted range based on the location of the role. The amount a particular employee will earn within the salary range will be based on factors such as relevant education, qualifications, performance and business needs.

Levi Strauss & Co. (LS&Co.) offers a total rewards package that includes base pay, incentive plans, 401(k) matching, paid leave, health insurance, product discounts, and more designed to help you and your family stay healthy, meet your financial goals, and balance the demands of your work and personal life. Available benefits and incentive compensation vary depending upon the specifics of the role; details relating to a specific role will be made available upon request. Read more about our benefits here.

LS&Co. is an affirmative action and equal employment opportunity employer. We welcome and value people from erse cultures, backgrounds, and experiences to make LS&Co. a collective success.

EOE M/F/Disability/Vets

LOCATION

San Francisco, CA, USA

FULL TIME/PART TIME

Full time

FILL DATE

Title: Reimbursement, Reimbursement Specialist (Claim Denial & Appeal Focus)

Location: US

46,000.00-47,277.00 per year Hourly + Bonus

Hourly

Full Time

Excellent Benefits with Castle paying approximately 94% of medical insurance premium, Company HSA contribution, 30 paid days off a year (includes 10 holidays), 6%-401K match with no vesting schedule.

Job Description:

Why Castle Biosciences?

Exceptional Benefits Package:

• Salary Range: $46,000.00 - $47,277.00. Final salary is based on Experience and Education levels.
• Excellent Annual Salary + 20% Bonus Potential
• 20 Accrued PTO Days Annually + 10 Paid Holidays
• 401K with 100% Company Match up to 6%
• 3 Health Care Plan Options + Company HSA Contribution
• Company Stock Grant Upon Hire

A DAY IN THE LIFE OF A Reimbursement Specialist (Claim Denial & Appeal Focus)

This inidual is responsible for resolving denied insurance claims for laboratory services by providing payers with requested documentation, initiating the appeal process on behalf of the patient, following up on outstanding transactions, and delivering the highest level of customer service to internal and external customers. This role spends most of its time reviewing and resolving front-end claim issues to ensure timely, accurate submission; reviewing Explanation of Benefits (EOBs), electronic remittance advice, and denial letters; assigning ANSI codes; and taking appropriate action in the billing system. Responsibilities include contacting insurance companies for missing information or claim status, using payer portals for follow-up, and supplying additional documentation needed to adjudicate claims. The role also involves creating custom appeals with appropriate arguments to overturn denials based on payer medical policy or state laws and submitting both standard and custom appeal letters for insurance companies including Medicare, Medicare Advantage, and commercial plans.

REQUIREMENTS

• High School Diploma or equivalent GED or equivalent work experience.
• Two years of health insurance billing with experience in identifying and resolving claim issues for laboratory tests
• Must have a working knowledge of various payers' designations of authorized representative forms
• Experience handling a high volume of claims work on a daily basis (35 plus claims per day)
• Must demonstrate the ability to type 35 WPM with 90% or higher accuracy.
• Please see the full job description at the end of the job ad.

SCHEDULE

• Monday - Friday, 8:00 AM to 5:00 PM, non-exempt position, working remotely from your home office based in the USA.

READY TO JOIN OUR BIOTECH TEAM?

We truly appreciate your time. If this feels like the right opportunity for you, we'd love for you to complete our mobile-friendly application. We're excited to learn more about you and look forward to connecting soon!

Castle Biosciences Awards and Research Developments!

WORK AUTHORIZATION

All candidates must be legally authorized to work in the United States. Currently, Castle Biosciences does not sponsor H-1B visas, OPT, or employment-related visas.

ABOUT CASTLE BIOSCIENCES INC.

At Castle, it all comes down to people. After all, disease doesn't just happen - it happens to people. We believe that disease management and treatment decisions can be better informed through a person's unique biology, which is revealed through the scientific rigor of our innovative, laboratory-developed tests. We are committed to empowering healthcare providers and patients with the goal of improved outcomes.

Every employee at Castle has an impact on patient care, and we work to ensure that everyone finds their work to be both challenging and rewarding. We behave with integrity and treat our colleagues with respect and kindness. Our culture fosters an environment of trust, transparency, and collaboration. We prioritize and encourage internal growth and professional development.

Castle Biosciences is an equal opportunity employer as to all protected groups, including protected veterans and iniduals with disabilities.

This email was created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

No third-party recruiters, please

Title: AD Product Management - Rx and Vet Diet

Location: Bellevue, WA 

Category Product Management & Product Design 

Full time 

R29301

Our Opportunity:

At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners everywhere. They are family, and we are passionate about exceeding their expectations at every interaction.

To support our mission, you will be an Associate Director of Product Management - Rx and Vet Diet Customer Experience in our Bellevue, WA office. In this role, you will own and drive improvements to the customer experience across Chewy’s online pharmacy business, leading product initiatives and partnering cross-functionally to deliver a best-in-class experience.

What You’ll Do:

• Roadmap Development and Execution: Define, develop, and implement a Pharmacy and Vet Diet purchase experience roadmap that enhances customer experiences and impacts business outcomes.

• Customer Experience Optimization: Deliver outstanding customer experiences throughout the customer journey, ensuring frictionless shopping, checkout and post-purchase interactions for customers.

• Partner Communication and Vision Alignment: Craft compelling narratives and vision documents to communicate short- and long-term strategies to leadership and partners.

• Cross-functional Collaboration and Product Development: Partner with design, engineering, finance, data science, and business teams to drive complex product initiatives from ideation to execution.

• Data-Driven Decision Making: Provide data-driven insights and develop key performance metrics to optimize purchase funnel performance and order success.

• Product Management Best Practices: Advocate for and continuously improve our product delivery mechanisms, setting a higher standard for feature delivery quality and velocity.

What You’ll Need:

• Educational Background and Experience: Bachelor’s degree or equivalent experience. 7+ years experience in product management within ecommerce, healthcare or similar industry.

• Customer First Product Management Focus: Demonstrated track record of defining and launching product features that delight customers and deliver impact to the business.

• Analytical and Critical Thinking: Strong analytical abilities with strengths in interpreting data, generating insights, and communicating actionable recommendations to partners.

• Communication and Leadership: Excellent written and verbal communication skills, including the ability to present to senior leadership.

• Time Management and Execution: Prioritize and implement time-sensitive initiatives while maintaining attention to detail.

• Partner and Team Collaboration: Strong cross functional partner management capabilities, with experience influencing and collaborating across teams.

• Initiative and Fast-paced Execution: Ability to drive initiatives from concept to execution in a fast-paced environment.

Hub Locations & Work Arrangement:

• Hybrid Model: 3-4 days in hub location per week

• Remote: This role is NOT a remote role.

The base salary range for this role is $166,000 - $265,000.00.

• The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.

We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com. 

Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

Title: Leadership Experience Accelerator Program Associate

Location: Grand Rapids United States

Job Description:

Category Per Diem and On Call Location Grand Rapids, Michigan Job function Operations Job family Per Diem Examiner

Shift Day Employee type On-Call Work mode Remote

Job Description

Under the direction of the Branch Manager or Field Leader, the Mobile Examiner's primary responsibility is to provide coverage in the field ensuring that mobile exams are completed accurately and on time. Maintain a safe and professional environment for applicants, clients, and employees, perform with confidence all aspects of an insurance exam, including specimen collection and processing duties following established practices and procedures. May also be required to act as coach, mentor, instructor and resource person for new employees who have completed the required phlebotomy training program.

Responsibilities:

Ensures all specimens are collected accurately and on time.

• Collects specimens according to established procedures.
• Conducts in center exams and mobile exams, which include taking basic vitals, medical histories, venipuncture, urine collection, and EKG. Also collects specimens for pre- employment drug screenings and other Quest Diagnostics services.
• Responsible for completing application packets and other paperwork accurately.
• Label, centrifuge and split specimens as required by test order.
• Upload and complete cases in portal within 24 hours on weekdays and within 48 hours on weekends.
• Package specimens for transport and ship to lab indicated on work orders.

Responsible for the safe and timely transporting of specimens, supplies, equipment and materials to the appropriate destination.

• Maintains records of each specimen collected each day. Support Record Deletion process when directed by Management.
• Submits original paperwork to destination.
• Provides customer service to clients.

Follows current Examiner's Manual.

• Reads, understands and complies with departmental policies, protocols and procedures: (i.e., Procedure Manuals, Safety Manual, Compliance Manual, Automobile policies and procedures, Employee Handbook, Quality Assurance Manual).
• Maintains all appropriate Phlebotomy logs.
• Maintains error rate of no more than 3%.
• Confirms exams with clients day before appointment and status the case at time of confirmation.
• Correct non-applicant errors within a 24-hour timeframe.
• Submits accurate time and travel logs as directed by management and on time.
• Submits accurate expense forms, if applicable, on the required day.
• Properly clock in and out for work assignments.
• Provides travel logs when applicable.

Demonstrates organizational commitment.

• Adheres to departmental and company code of grooming and dress code and lab coat policies, appearing neat and clean at all times. Be aware of smoke residue and heavy fragrances.
• Wear company issued identification badge at all times during work assignments.
• Reports on time to work, following attendance guidelines.
• Answers the telephone in a friendly and helpful manner, by incorporating the company name, self-identification and a helpful statement.
• Communicates appropriately with customers, agents, applicants, coworkers and the general public.
• Communicates all unresolved problems immediately to the appropriate Manager or Supervisor.
• Remains polite and courteous at all times.

Additional responsibilities required of Mobile Examiner.

• Ensures facilities or work areas are neat, clean and in good repair, takes appropriate action to advise Manager or Supervisor of required repairs and maintenance; Disposes of biohazard containers when scheduled.
• Assist with periodic inventory counts, report shortages and problems to Manager or Supervisor as they occur; stocks supplies as needed.
• Provide supply orders as specified by Branch Manager.
• Work effectively with staff employees to ensure compliance with dress code, EHS & QA requirements, customer service requirements and SOP's, advising Manager or Supervisor of any issues or problems as they arise.
• Performs other department-related clerical duties when assigned.
• Answers phone and dispatch calls when assigned.
• Participates on teams and special projects when asked.
• Assist Manager or Supervisor with the implementation of SOPs for examiner services in accordance with Quest Diagnostics guidelines.
• With direction and guidance from Manager or Supervisor, and having appropriate training guidelines, act as mentor and resource person for new employees providing support for department protocols, practices and procedures.
• Assist with distribution of technical information and communications to the work group.
• Flexible travel (up to 25-mile radius) and flexible work hours. Maintain dates of availability and dates unavailable in Examview.

All other duties as assigned, within scope of the position.

Required use of company iPad or specified electronic device.

Qualifications:

Required Work Experience:

• Minimum 100 documented successful blood draws required.
• Minimum one-year phlebotomy experience. Experience with pediatric and geriatric patients is a plus.

Preferred Work Experience:

• Prefer urine or hair follicle collection and EKG experience.

Physical and Mental Requirements:

• Sitting for periods of time.
• Standing while performing work.
• Driving to and from work assignments.
• Lifting no more than 40 pounds.
• Ability to multitask.
• Must be flexible and available based on staffing requirements, weekends, holidays and overtime. May be required to work occasional on-call duties weekends, evenings, and early AM.
• Must have a valid driver license and clean driving record with access to dependable/insured transportation.

Skills:

• Excellent interpersonal and communication skills.
• Demonstrates good organization, communication, and interpersonal skills; is able to manage concerns of patients and employees in a professional manner.
• Basic computer skills in Microsoft office with the ability to learn new software.
• Must be able to make decisions based on established procedures and exercise good judgment. Seek supervisor guidance when appropriate.
• Ability to work in a rapidly changing environment.

Education

• High School Diploma or Equivalent (Required)

Licenses and Certifications

• ASCP Certification (Required)
• Phlebotomy certification (required in certain states, e.g. California, Nevada, Washington and Louisiana) (Preferred)
• Phlebotomy or Medical Assistant certification (Preferred)

57978

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any inidual as to whom an agency has sent an unsolicited resume.

Title: Sr. Claims Specialist, General Liability

Location: Maitland United States

Job Description:

Zurich is seeking an inidual interested in growing their claims career with our Commercial General Liability Team.

At Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct inidual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected. The candidate selected for this opportunity should be able to report into one of the following North American Claims offices: Maitland, FL; Omaha, NE; Schaumburg, IL ; Addison, TX; Atlanta, GA; Overland Park, KS; New York, NY; or Gold River, CA

As a General Liability Senior Claims Specialist, you will work with a team of claims professionals with erse experiences and backgrounds. This environment will support your development as you hone your technical skill set in General Liability policy interpretation and coverage analysis to resolve your claims effectively.

At this level, you will handle multi-party commercial line claims of moderate to high exposure and complexity within specific authority limits, to ensure that claims are handled in the most efficient, effective way while delivering a customer-centric claims service.

You will be expected to collaborate and develop partnerships with internal and external points of contact including customers, vendors, suppliers, and brokers to provide a quality claims experience. Additionally, you will learn and develop knowledge of established protocols and industry best practices to ensure that claims are handled in the most efficient, effective way while delivering a quality customer-centric claims experience.

Basic Qualifications:

• Juris Doctor with 2+ years of experience in Claims and/or Litigation Management

OR

• Bachelor's Degree with 6+ years of experience in Claims and/or Litigation Management

OR

• High School Diploma Equivalent with 8+ years of experience in Claims and/or Litigation Management

OR

• Zurich Certified Insurance Apprentice with an Associate Degree and 6+ years of experience in Claims and/or Litigation Management

OR

• Completion of Zurich Claims Training Program and 6+ years of experience in Claims and/or Litigation Management
• Must obtain and maintain required adjuster license(s)
• Proficiency in Microsoft Office
• Knowledge of insurance regulations, markets, and products

Preferred Qualifications:

• 6+ years of experience in commercial general liability claims handling, including complex litigated and high severity injury claims
• 6+ years of litigation management experience
• Ability to work independently
• Active adjuster's license
• Strong relationship-building skills and ability to collaborate across work groups
• Familiarity with claims adjustment process and vendor utilization
• Understanding of financial and actuarial/reserving concepts
• Negotiation strategies expertise
• Strong strategic thinking and negotiation skills
• Organizational and time management abilities
• Customer service experience
• Strong analytical, critical thinking, and problem-solving skills
• Excellent verbal and written communication skills

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply-your unique background matters to us. The pay range shown is a national average and may vary by location. The proposed Salary range for this position is $75,800.00 - 124,100.00, with short-term incentive bonus eligibility set at 15%.

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment-so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500.

Join us for a brighter future-for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code § 1033.

Location(s): AM - Maitland, AM - Addison, AM - Atlanta, AM - Florida Virtual Office, AM - Gold River, AM - New York, AM - Omaha, AM - Overland Park, AM - Schaumburg

Remote Working: Hybrid

Schedule: Full Time

Employment Sponsorship Offered: No

Linkedin Recruiter Tag: #LI-MD1 #LI-ASSOCIATE #LI-HYBRID

Nearest Major Market: Orlando

Title: Sales Representative, Inbound Remote

Location:

Chandler, Arizona, United States • Tempe, Arizona, United States • Phoenix, Arizona, United States • Mesa, Arizona, United States • Scottsdale, Arizona, United States • Paradise Valley, Arizona, United States • Tucson, Arizona, United States • Peoria, Arizona, United States • Queen Creek, Arizona, United StatesView Less

Remote

Job Description

Sales - Inside/Call Center

Typical Starting Salary

$55,000-$75,000

Minimum Salary

$55,000.00

Maximum Salary

$75,000.00

Schedule

Full-Time

Flexible Time Off Annual Accrual - days

15

Job Description:

Description

Apply Today - Training Classes Begin May and June 2026!

Are you ready to launch a rewarding career in insurance sales? We're seeking motivated, people-focused iniduals to join our Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth‑oriented role.

Key Date:

• Unlicensed Class: May 18, 2026
• Licensed Class: June 1, 2026
• Unlicensed Class: June 29, 2026

Start your journey with us and build a career where your talent and passion for helping others truly make an impact.

As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support you need to succeed from day one.

Plus, you'll enjoy:

• Generous earning potential
• Paid licensing and training opportunities
• Comprehensive benefits
• Flexible work arrangements
• Strong work-life balance
• And more!

Why Liberty Mutual?

Pay Details:

• Starting base salary is $45K with opportunity for growth + generous commission.
• Average first year earnings range from $55K-$75K through a combination of base salary and generous commission.
• Top Performing Agents in their second year and onward, can earn up to $85k+.

Our Sales Representative, Inbound Remote position is available for candidates based in the state of Arizona. Applicants must reside within this specified location to be considered for this role.

Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.?

Job Details

As an Inbound Sales Representative you will be handling inbound calls and warm leads, consulting with potential and existing policyholders on their insurance needs and matching the correct coverages, products, and benefits to convert sales leads into policyholders.

You'd be a great fit if you are:

A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.

A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their inidual needs.

A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders.

A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.

Position Details:

From day one you will begin paid training in a remote work environment. All Inbound Sales Representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!

• Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
• Comprehensive medical benefits from Day 1.
• No cold calls, all incoming warm leads.
• Opportunities for rewards and recognition.
• Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift.
• All computer equipment is provided. You must be able to maintain department work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet service

Qualifications

• 2-3 years sales experience preferred. 2 years of sales/service-related work experience required.
• Strong, engaging interpersonal and persuasion skills needed to close sales.
• Ability to communicate well to both prospects and customers.
• Excellent analytical, decision-making and organizational skills.
• Strong typing capabilities and PC proficiency.
• Property and Casualty License required after hire.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every inidual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Title: Sales Representative, Inbound

Remote

Location: Boston, Massachusetts, United States • Worcester, Massachusetts, United States • Springfield, Massachusetts, United States • Dover, New Hampshire, United States • Manchester, New Hampshire, United States • Bangor, Maine, United States • Augusta, Maine, United States • Hartford, Connecticut, United States • New Haven, Connecticut, United States

Job Description:

Description

Apply Today - Training Classes Begin May and June 2026!

Are you ready to launch a rewarding career in insurance sales? We're seeking motivated, people-focused iniduals to join our Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth‑oriented role.

Key Date:

• Unlicensed Class: May 18, 2026
• Licensed Class: June 1, 2026
• Unlicesned Class: June 29, 2026

Start your journey with us and build a career where your talent and passion for helping others truly make an impact.

As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support you need to succeed from day one.

Plus, you'll enjoy:

• Generous earning potential
• Paid licensing and training opportunities
• Comprehensive benefits
• Flexible work arrangements
• Strong work-life balance
• And more!

Why Liberty Mutual?

Pay Details:

• Starting base salary is $45K with opportunity for growth + generous commission.
• Average first year earnings range from $55K-$75K through a combination of base salary and generous commission.
• Top Performing Agents in their second year and onward, can earn up to $85k+.

Our Sales Representative, Inbound Remote position is available to candidates based in the states of Massachusetts, Maine, New Hampshire, and Connecticut. Applicants must reside in one of these specified locations to be considered for this role.

Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.?

Job Details

As an Inbound Sales Representative you will be handling inbound calls and warm leads, consulting with potential and existing policyholders on their insurance needs and matching the correct coverages, products, and benefits to convert sales leads into policyholders.

You'd be a great fit if you are:

A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.

A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their inidual needs.

A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders.

A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.

Position Details:

From day one you will begin paid training in a remote work environment. All Inbound Sales Representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!

• Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
• Comprehensive medical benefits from Day 1.
• No cold calls, all incoming warm leads.
• Opportunities for rewards and recognition.
• Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a

minimum of 12 months before consideration for another shift.

• All computer equipment is provided. You must be able to maintain department work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet service

Qualifications

• 2-3 years sales experience preferred. 2 years of sales/service-related work experience required.
• Strong, engaging interpersonal and persuasion skills needed to close sales.
• Ability to communicate well to both prospects and customers.
• Excellent analytical, decision-making and organizational skills.
• Strong typing capabilities and PC proficiency.
• Property and Casualty License required after hire.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every inidual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco

Title: Sales Representative, Inbound

Remote

Location: Charlotte, North Carolina, United States • Charleston, South Carolina, United States • Columbia, South Carolina, United States • Springfield, Massachusetts, United States • Charleston, West Virginia, United States • Huntington, West Virginia, United States • Wheeling, West Virginia, United States • Greenville, South Carolina, United States • Indianapolis, Indiana, United States • Fort Wayne, Indiana, United States • Evansville, Indiana, United States • Charlotte, North Carolina, United States • Raleigh, North Carolina, United States • Greensboro, North Carolina, United States • Newark, New Jersey, United States • Hoboken, New Jersey, United States • Boston, Massachusetts, United States • Worcester, Massachusetts, United States • Boston, Massachusetts, United States • Worcester, Massachusetts, United States • Springfield, Massachusetts, United States

Job Description:

Description

Apply Today - Training Classes Begin March & April 2026!

Are you ready to launch a rewarding career in insurance sales? We're seeking motivated, people-focused iniduals to join our Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth‑oriented role.

Key Date:

• Unlicensed Class: March 23, 2026
• Licensed Class: April 6, 2026

Start your journey with us and build a career where your talent and passion for helping others truly make an impact.

As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support you need to succeed from day one.

Plus, you'll enjoy:

• Generous earning potential
• Paid licensing and training opportunities
• Comprehensive benefits
• Flexible work arrangements
• Strong work-life balance
• And more!

Why Liberty Mutual?

Pay Details:

• Starting base salary is $45K with opportunity for growth.
• Average earnings range from $55K-$75K through a combination of base salary and generous commission.
• Top Performing Agents in their second year and onward, can earn up to $85k+.

Our Sales Representative, Inbound Remote position is available for candidates based in the states of North Carolina, New Jersey, South Carolina, Indiana, Massachusetts and West Virginia. Applicants must reside within these specified locations to be considered for this role.

Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.

Job Details

As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders.

You'd be a great fit if you are:

A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.

A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their inidual needs.

A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders.

A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.

Position Details:

From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!

• Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
• Comprehensive medical benefits from Day 1.
• No cold calls, all incoming warm leads.
• Opportunities for rewards and recognition.
• Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift.
• All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet services.

Qualifications

• 2-3 years sales experience preferred. 2 years of sales/service-related work experience required.
• Strong, engaging interpersonal and persuasion skills needed to close sales.
• Ability to communicate well to both prospects and customers.
• Excellent analytical, decision-making and organizational skills.
• Strong typing capabilities and PC proficiency.
• Property and Casualty License required after hire.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every inidual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco

Senior Specialist

Location: Nationwide United States

Job Description:

What Pharmaceutical Manufacturer Solutions contribute to Cardinal Health

The Sr. Specialist, GPO Operations Analytics is within Cardinal Health's Specialty GPO Operations business and is responsible for supporting the Pharmaceutical Manufacturer Solutions. The Sr. Specialist will work heavily in Excel and will be responsible for all reporting submissions. This responsibility encompasses all aspects of analyzing, reconciling, processing, and troubleshooting the sales and administrative fee reporting supplied by assigned Pharma Business Partners.

Location: This position is remote and can be based anywhere within the United States. Candidates must be able to work within EST or CST business hours.

Responsibilities

• Responsible for all aspects of analyzing, reconciling, processing, and troubleshooting the sales and administrative fee reporting supplied by assigned Pharma Business Partners.
• Operationalize GPO contracts by interpreting contract exhibits and building relevant Excel and Looker reporting tools.
• Manage all reporting submissions per the terms of the agreement between Cardinal Health Specialty GPO and Pharma Business Partner.
• Work with internal team members to gather the dispute information and handle all communication with business partners to resolve.
• Will learn SAP, Google Looker, and business specific tools.

Qualifications

• 1+ years' experience, preferred.
• Must have intermediate to advanced Excel skills (VLOOKUP, Pivot Tables, etc)
• Skillset across all aspects of Microsoft Office (Word, PowerPoint, Outlook), highly preferred
• Excellent communication, written and interpersonal skills
• Prior Healthcare experience preferred, not required
• Inidual must be detail oriented and willing to take the initiative (given the remote setting of the role)

What is expected of you and others at this level

• Identifies possible solutions to a variety of technical problems and takes actions to resolve
• Demonstrates a commitment to consistently providing customers a quality experience; performs necessary duties to fulfill customer service level expectations or agreements
• Communicates effectively with customers; listens to customers' needs and takes actions to meet them
• Employs a basic understanding of customers' views and cultural sensitivities to improve services or deliverables
• Identifies and recommends improvements related to own workflow
• Demonstrates attention to detail when compiling and reporting information; reviews work to ensure that information complies with quality standards

#LI-Remote

Anticipated salary range: $68,500-$88,000

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 04/20/2026 * if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values ersity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here

Title: Sales Representative, Inbound

Remote

Location: Philadelphia, Pennsylvania, United States • Pittsburgh, Pennsylvania, United States • Cleveland, Ohio, United States • Columbus, Ohio, United States • Cincinnati, Ohio, United States • East Syracuse, New York, United States • Albany, New York, United States • Buffalo, New York, United States • Newark, New Jersey, United States • North Syracuse, New York, United States

Job Description:

Description

Apply Today - Training Classes Begin May and June 2026!

Are you ready to launch a rewarding career in insurance sales? We're seeking motivated, people-focused iniduals to join our Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth‑oriented role.

Key Date:

• Unlicensed Class: May 18, 2026
• Licensed Class: June 1, 2026
• Unlicesned Class: June 29, 2026

Start your journey with us and build a career where your talent and passion for helping others truly make an impact.

As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support you need to succeed from day one.

Plus, you'll enjoy:

• Generous earning potential
• Paid licensing and training opportunities
• Comprehensive benefits
• Flexible work arrangements
• Strong work-life balance
• And more!

Why Liberty Mutual?

Pay Details:

• Starting base salary is $45K with opportunity for growth.
• Average earnings range from $55K-$75K through a combination of base salary and generous commission.
• Top Performing Agents in their second year and onward, can earn up to $85k+.

Our Sales Representative, Inbound Remote position is available to candidates based in the states of Pennsylvania, New York, New Jersey, and Ohio. Applicants must reside within these specified locations to be considered for this role.

Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.

Job Details

As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders.

You'd be a great fit if you are:

A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.

A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their inidual needs.

A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders.

A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.

Position Details:

From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!

• Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
• Comprehensive medical benefits from Day 1.
• No cold calls, all incoming warm leads.
• Opportunities for rewards and recognition.
• Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift.
• All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet services.

Qualifications

• 2-3 years sales experience preferred. 2 years of sales/service-related work experience required.
• Strong, engaging interpersonal and persuasion skills needed to close sales.
• Ability to communicate well to both prospects and customers.
• Excellent analytical, decision-making and organizational skills.
• Strong typing capabilities and PC proficiency.
• Property and Casualty License required after hire.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every inidual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco

Outreach Care Specialist

Location:

OH-CINCINNATI, 3075 VANDERCAR WAY

GA-ATLANTA, 740 W PEACHTREE ST NW

KY-LOUISVILLE, 3195 TERRA CROSSING BLVD STE 203-204 & 300

FL-TAMPA, 5411 SKY CENTER DR

IN-INDIANAPOLIS, 220 VIRGINIA AVE

View Fewer Locations

locations

FL-MIAMI, 11430 NW 20TH ST, STE 300

OH-SEVEN HILLS, 6000 LOMBARDO CENTER, STE 200

ME-SOUTH PORTLAND, 2 GANNETT DR

Job Description:

Anticipated End Date:

2026-04-20

Position Title:

Outreach Care Specialist

Job Description:

Shift: Monday - Friday; 8:00am - 5:00pm EST

Location: Virtual, Eastern time zone preferred; Alternate locations may be considered if candidates reside within a commuting distance from an office

Virtual: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law

CareBridge Health is a proud member of the Elevance Health family of companies, within our Carelon business. CareBridge Health exists to enable iniduals in home and community-based settings to maximize their health, independence, and quality of life through home-care and community based services.

The Outreach Care Specialist is responsible for ensuring that appropriate member treatment plans are followed on less complex cases and for proactively identifying ways to improve the health of our members and meet quality goals.

How you will make an impact:

• Coordinates follow-up care plan needs for members by scheduling appointments or enrolling members in programs.
• Assesses member compliance with medical treatment plans via telephone or through on-site visits.
• Identifies barriers to plan compliance and coordinates resolutions.
• Identifies opportunities that impact quality goals and recommends process improvements.
• Recommends treatment plan modifications and determines need for additional services, in conjunction with case management and provider.
• Coordinates identification of and referral to local, state or federally funded programs.
• Coaches members on ways to reduce health risks.
• Prepares reports to document case and compliance updates.
• Establishes and maintains relationships with agencies identified in appropriate contract.

Minimum requirements:

• Requires a H.S. diploma or equivalent and a minimum of 1 year related experience; or any combination of education and experience which would provide an equivalent background.

Preferred skills, capabilities, and experiences:

• Certified nurse assistant or certified medical assistant and/or BS/BA degree in a related field preferred.
• Bilingual candidates preferred.
• Proficiency in Microsoft Suite applications.

Job Level:

Non-Management Non-Exempt

Workshift:

1st Shift (United States of America)

Job Family:

MED > Care Coord & Care Mgmt (Non-Licensed)

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

NOTE: Workday keeps job postings active through 11:59:59 PM on the day before the listed end date. Example: If the end date is 3/13, the posting will automatically come down on 3/12 at 11:59:59 PM. In other words - the job is posted until 3/13, not through 3/13.

Title: Support Specialist II

- Hybrid

Location: Mesa, Arizona, United States

Job Description:

The Company 

Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we’ve been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes.

Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you’ll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you’re passionate about making a meaningful difference, we’d love to hear from you.

The Role

The Support Specialist II – Hybrid provides combined Tier 2 technical support and user enablement with moderate proficiency in both domains. They handle hardware diagnostics and system performance issues while also implementing complex features and customizing workflows, serving customers who need both technical resolution and advanced usage optimization.

What You'll Do

• Diagnose hardware-related issues and system performance problems
• Manage user access permissions across multiple systems
• Conduct initial investigation of backend database and logic issues
• Coordinate with technical teams while maintaining ticket ownership
• Implement complex features for specific customer workflows
• Customize solutions combining technical configuration and process optimization
• Deliver personalized training on both technical and functional aspects
• Create custom documentation covering technical setup and usage best practices
• Resolve issues requiring both technical fixes and user education
• Analyze problems to determine root cause (technical defect vs. knowledge gap)
• Develop solutions that address both system configuration and user adoption
• Provide comprehensive support for integration challenges
• Document resolutions that include both technical steps and usage guidance
• Participate in on-call rotation for after-hours support
• Perform other related duties as assigned to support team objectives, departmental needs, and overall organizational priorities

What You'll Bring

Required Qualifications:

• Degree or diploma in Information Technology, Computer Science, Business, or related field (or equivalent industry experience and training)
• A minimum of 1-3 years of experience in technical support or business analysis
• Intermediate technical skills including SQL and system troubleshooting
• Familiarity and experience with software customization and workflow optimization
• Ability to handle both technical investigation and user training
• Strong analytical skills for complex problem-solving
• Excellent communication skills across technical and business contexts
• Ability to diagnose and resolve multi-faceted issues
• Capability to deliver both technical and educational support
• Strong context-switching between different support types
• Flexibility to handle erse customer needs

Asset Qualifications:

• Experience in software implementation or consulting
• Certifications in both technical and business domains
• Knowledge of both ITIL and customer success methodologies
• Experience with system integration projects
• Project management experience

Note: Due to the nature of our work with public safety agencies, this position requires compliance with the FBI's Criminal Justice Information Services (CJIS) Security Policy. Candidates must successfully pass a comprehensive, fingerprint-based background check. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment. For more information on CJIS security requirements, please visit theFBI's CJIS Security Policy Resource Center. 

Versaterm does not use AI in the recruitment process. All stages of recruitment decisions are lead by people, including our qualified acquisition team and our experienced hiring managers.  

Versaterm is an equal opportunity employer and is committed to equity, ersity, inclusion, and a barrier-free workplace. Accommodations are available upon request throughout all stages of the recruitment process and apply to the terms and conditions of employment. For more information, please contact [email protected].

Title: Manager of Customer Onboarding

Location: United States (Remote)

Job Description:

Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.

Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry.  In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. 

We are looking for a strategic, high-energy Onboarding Manager to redefine the first 90 days of our customer journey. Currently, our onboarding process needs a visionary to strip it back and rebuild it for scale, efficiency, and world-class customer experience.

Reporting directly to the Director of Customer Success, you will own the most critical phase of the lifecycle: the transition from "Sold" to "Successful." Your mission is to slash Time-to-Value, boost team morale through better workflows, and build a department that serves as the bedrock for long-term customer retention. This isn't just about managing a team; it’s about architecting a new standard of excellence.

This role is 100% remote for US-based candidates.

You Are

• A Systems Thinker: You don’t just fix symptoms; you find the root cause of friction and build a process to kill it for good.
• An Inspiring Leader: You know how to take an underperforming team and turn them into a high-output "Special Ops" unit through coaching and radical candor.
• Obsessed with Velocity: You hate bottlenecks. You are constantly looking for ways to get customers to their "Aha!" moment faster.
• Data-Informed: You speak the language of KPIs. You don’t guess; you use CSAT, churn data, and activation rates to guide your decisions.

You Will

•  Audit & Overhaul: Conduct a "root to branch" review of our current onboarding playbook and implement a streamlined, automated, and repeatable version.
• Lead the Charge: Manage, coach, and upskill a team of Onboarding Specialists, setting clear expectations and rebuilding a culture of winning.
• Bridge the Gap: Partner with Sales to ensure seamless handoffs and with Customer Success to ensure long-term health is baked into the implementation.
• Drive Retention: Directly impact company-wide Churn and CSAT scores by ensuring every customer feels "high-touch" care through "high-tech" efficiency.
• Report Progress: Define and track the metrics that matter (Time-to-Value, Activation rates, Team Capacity).

You Have

• A proven track record of managing implementation or onboarding teams in a fast-paced environment (SaaS highly preferred).
• Experience leading through change—you’ve successfully navigated a team through a pivot or a process overhaul before.
• A deep understanding of the "Customer Success" philosophy and how the first 30/60/90 days dictate the lifetime value of a client.

Must Have:

• 3+ years in a leadership or management role within Onboarding, Implementation, or Customer Success.
• Process Optimization Experience: Evidence of a time you reduced onboarding friction or shortened implementation cycles.
• Stakeholder Management: Ability to navigate difficult conversations with Sales or Product teams to improve the customer experience.

Nice to Have:

• Experience with HubSpot, Jira, or Gainsight (or similar platforms).
• Experience with automotive industry
• Experience in a "Turnaround" environment where you were responsible for fixing a broken department or process.

Interview Process

       1. Initial Screen (30min)

           Wonderlic Assessment

       2. Hiring Manager Interview (60min)

       3. Cross-Collaboration Interview (30min)

           Direct Report Interview (30min)

       4. Case Study Presentation (45min)

           Career Journey Interview (60min)

We Offer

• 100% remote work environment
• Medical, Dental and Vision insurance within 30 days
• 100% employer-paid medical insurance
• Equity package
• Flexible PTO with 15 days minimum
• Generous Parental Leave
• FSA and HSA options
• 401(k)
• Growth & Wellness Stipend
• WFH Equipment
• Chance to work with the latest technology
• A collaborative, high ownership culture
• Opportunities for development and career growth

Why Join Steer?

Here, you’ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.

Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work.

We value ersity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with erse backgrounds and industries.

Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.

Title: Sales Development Representative

(EST)

Location: US - Remote

Job Description:

About RoadRunner

At RoadRunner, our daily motivation is to accelerate the road to Zero Waste™ while delivering maximum value for our customers and communities through efficient, scalable, and sustainable waste operations. Our team cares deeply about each other and our planet, and we are dedicated to leveraging technology and innovation to modernize a vital industry with integrity, expertise, and a passion for creating a future where waste is a problem of the past™.

Technology, artificial intelligence, and data‑driven strategies are the backbone of our team of waste experts, enabling us to deliver streamlined, cost‑effective, and sustainable waste and recycling services. Since RoadRunner’s founding in 2014, we’ve helped thousands of customer locations nationwide achieve an average of 10–20% savings on their monthly waste bills while improving recycling efficiency. We’re proud that RoadRunner’s industry‑leading model and people‑first culture have been recognized by the 2023 SEAL Business Sustainability Awards, Pittsburgh Business Times’ Best Places to Work (2025), and Pittsburgh Inno’s 2022 Fire Awards.

Our Glassdoor reviews are fantastic (3.3/5 on 311 reviews), our CEO’s approval rating is 71%, and 65% of our reviewers would recommend working here. Our Indeed ratings have consistently improved as we’ve been expanding our teams (3.5/5 on 85 reviews) and we now have over 14K followers on LinkedIn.

***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa.

Start Date: Monday, June 1st, 2026

Compensation: $24.04 / hour ($50k per year) + $6,000 uncapped annual commission + bonuses

Location: 100% Remote (U.S. Based)

**Minimum Educational Requirement:  Must have an Associate’s degree + 1 year sales experience

Take a look at this video to see what it is like to be a Sales Development Representative at RoadRunner!

Your Mission

Ready to accelerate your sales career at a company that's disrupting a legacy industry? RoadRunner is the leader in waste and recycling innovation, and we're looking for an experienced Sales Development Representative (SDR) to join our team.

This role is for a proven seller who thrives in a high-volume, outbound environment. You will be the engine of our sales pipeline, leveraging your prospecting skills to connect with businesses, articulate the value of our revolutionary approach, and schedule qualified meetings for our Account Executives. We provide world-class training to build on your existing skills and help you master our industry.

Your Impact: What You'll Do

• Leverage Your Prospecting Expertise: Put your proven skills to work identifying and qualifying high-potential leads through strategic cold calling, email campaigns, and social media outreach.
• Articulate Value: Clearly communicate how RoadRunner's innovative solutions solve real-world waste management challenges and drive sustainability for businesses.
• Fuel Our Growth: Collaborate closely with Account Executives by scheduling qualified meetings that directly contribute to the company's revenue goals.
• Maintain a Pristine Pipeline: Diligently track all activities, leads, and follow-ups in Salesforce to ensure accurate data and drive an effective sales strategy.
• Embrace a Growth Mindset: Actively participate in our comprehensive sales coaching and training programs to continuously sharpen your skills.

Who You Are: Our Ideal Candidate

The Experience We're Looking For:

• An Associate's degree with 1+ years of direct sales experience.
• Demonstrated experience in effective lead generation and prospecting.
• Demonstrated resilience and a positive attitude in a high volume, cold calling environment.
• Can speak confidently about your past performance, metrics, and successes in a direct, outbound sales role.
• Experience tracking sales activity in a CRM (Salesforce is a strong plus).

What Sets You Apart (Key Attributes):

• A Competitive Spirit: You're driven by goals, motivated by metrics (KPIs), and thrive on the challenge of winning.
• Resilient & Positive: You maintain a positive attitude under pressure and view temporary setbacks as learning opportunities.
• Highly Coachable & Accountable: You actively seek feedback, view it as a tool for growth, and hold yourself to a high standard.
• A Lifelong Learner: You have a genuine passion for sales and are always looking for ways to improve your craft.
• Exceptional Communicator: You excel at connecting with people, building rapport quickly, and conveying ideas clearly and persuasively.

What We Offer: Compensation & Unbeatable Benefits

We invest in our people. Here’s how:

Generous Compensation:

• $24.04 / hour ($50k annually)
• $6,000 Target Annual Commission (uncapped)
• $4,000 Performance Bonus upon graduation from our 9-week training program.
• Clear Promotional Plan with opportunities for increased commission and bonuses.

Top-Tier Health & Wellness:

• 100% paid premiums for employee medical, dental, and vision insurance (starts on the 1st of every month)
• 70% paid premiums for your spouses and dependents.
• 401(k) with a generous company match and complimentary financial planning advice.

Excellent Work-Life Balance:

• 100% Remote Work within the United States
• 15 Days of Paid Time Off, 2 Personal Floating Holidays, & Paid Company Holidays.

Our Commitment to Your Growth: The SDR Training Program

We provide a clear path to success with our structured, hands-on training.

• Weeks 1-4: Foundation & Fundamentals

  • Dive into our state-of-the-art training on sourcing, qualifying leads, and the art of the cold call.
  • Work directly with a full-time sales trainer to build your confidence and strategy.
  • Start making outbound calls and setting your first meetings.

  Weeks 5-8: Strategy & Refinement

  • Develop advanced sales cadences and strategies for your target accounts.
  • Participate in weekly coaching sessions to identify opportunities and refine your approach.
  • Collaborate with your Account Executive and fellow SDRs to evolve as a team.

  Week 9 & Beyond: Mastery & Impact

  • Manage a robust pipeline that you actively work to generate consistent results.
  • Confidently overcome objections and demonstrate the value we bring to our clients.
  • Become an integral, high-performing member of your market team and start earning promotions and bonuses.

  Our Simple & Transparent Interview Process

1. Application Review by our Talent Acquisition team.
2. Prescreen Phone Call with a Recruiter.
3. Final 1-Hour Zoom Interview with our Sr. Talent Ops Lead
4. Decision & Offer.

We are excited to consider talented iniduals from across the country. However, please note that we currently do not support candidates residing in the following states: Alaska (AK) / Delaware (DE) / Hawaii (HI) / Kansas (KS) / Louisiana (LA) / Maine (ME) / Montana (MT) / Nebraska (NE) / Nevada (NV) / New Mexico (NM) / North Dakota (ND) / South Dakota (SD) / Vermont (VT) / Wyoming (WY) / Puerto Rico (PR)

We thank all candidates for their interest in RoadRunner, but we cannot respond to everyone personally. Only those selected for an interview will be contacted. We look forward to reviewing your application! 

RoadRunner is an affirmative action and equal opportunity employer and is committed to the full inclusion of all qualified iniduals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. It is the policy of RoadRunner that qualified iniduals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of RoadRunner to provide reasonable accommodations to qualified iniduals with disabilities in all aspects of the employment process. RoadRunner is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship.

Title: Client Services Associate II

Location: Remote - Open Position (USA)

Job Description:

Company Description

Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012, Guardant® is transforming patient care and accelerating new cancer therapies by providing critical insights into what drives disease through its advanced blood and tissue tests, real-world data and AI analytics. Guardant tests help improve outcomes across all stages of care, including screening to find cancer early, monitoring for recurrence in early-stage cancer, and treatment selection for patients with advanced cancer. For more information, visit guardanthealth.com and follow the company on LinkedIn, X (Twitter) and Facebook. 

The Client Services Associate (CSA) plays a crucial role in delivering exceptional support to clients and patients within their designated territory. Collaborating closely with the Client Services Team, they contribute to achieving departmental objectives and partner cross-functionally with commercial and laboratory operations to develop scalable solutions for Guardant Health. The ideal candidate excels in professional communication and fosters positive relationships with external customers and internal teams alike.

Responsibilities

• CSA is responsible for assisting with training new hires, keeping up with training checklists and auditing new hire work, as needed.
• CSA may be expected to manage a higher case load and/or complex territory based on business needs.
• Answer and assist with common issues/ inquiries and escalate to the CS leadership team if needed.
• CSA is responsible for receiving and responding to all types of communication: phone, email and web inquiries from customers (physician offices, laboratories, and hospitals), sales representatives and patients, while demonstrating a positive and professional image for Guardant Health at all times
• Contribute to volume growth in the territory by resolving cases quickly with a sense of urgency
• Work in a team environment and contribute to the department and company goals
• Keep precise and clear documentation of all email, fax, phone communications and follow-up activities
• Adhere to Standard Operating Procedures (SOP’s) pertaining to data entry and data verification requirements
• Enter and qualify new customer information into Salesforce.com and LIMS
• Contact physicians and other medical personnel to obtain missing information required to complete the order entry process
• Partner with the Clinical lab to ensure client information is correctly entered
• Send/re-send patient reports as requested by the customers
• Communicate professionally and effectively with all iniduals, including external customers and internal Guardant Health team members
• Assist with other administrative duties as assigned based on Company needs
• Assist with kit ordering, coordinating Offsite Phlebotomy Services as needed
• Communicate to clients, patients and sales team using Salesforce (CRM) and other integrated software platforms
• Achieve team and inidual goals and monitor personal metrics
• Use problem solving skills to resolve customer complaints and escalated situations
• Demonstrate flexibility and adaptability in a fast-paced dynamic environment
• Hours and days may vary depending on operational needs, and some lifting (up to 25 pounds) may be necessary

Qualifications

• 4 year college degree in Biological Sciences or similar discipline is preferred
• 2+ years of experience working with customers in pharma, diagnostic, medical device, biotech or healthcare setting is required
• Solid experience using Microsoft Office is needed, Salesforce (CRM) experience is a plus
• Quick learner who can work collaboratively in an operationally complex multi-product environment and can adapt to changing procedures and policies
• Excellent written and verbal communication skills with a high level of computer proficiency, preferably in a Mac environment
• Ability to multitask, work with self-discipline, good judgment, and independence is necessary
• Demonstrated ability to be an organized, detailed oriented problem solver and manage client facing escalated situations in a professional manner
• Flexibility with respect to working hours based on client and company needs
• The position is primarily remote but ability to travel to Guardant Health offices for trainings and meetings is required
• Bilingual English/Spanish is an asset

Hybrid Work Model: This section is applicable to onsite employees who are eligible for hybrid work location as specified by management and related policies.  Guardant has defined days for in-person/onsite collaboration and work-from-home days for inidual-focused time. All U.S. employees who live within 50 miles of a Guardant facility will be required to be onsite on Mondays, Tuesdays, and Thursdays. We have found aligning our scheduled in-office days allows our teams to do the best work and creates the focused thinking time our innovative work requires. At Guardant, our work model has created flexibility for better work-life balance while keeping teams connected to advance our science for our patients.

The annualized base salary ranges for the primary location and any additional locations are listed below. This range does not include benefits or, if applicable, bonus, commission, or equity. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, education, job-related skills, job duties, and business need. Primary Location: Remote - Open Position (USA) Primary Location Base Pay Range: $23 - $31 Other US Location(s) Base Pay Range: $23 - $31 If the role is performed in Colorado, the pay range for this job is: $24 - $33

Employee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment. Ability to sit for extended periods of time.

Guardant Health is committed to providing reasonable accommodations in our hiring processes for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs. If you need support, please reach out to [email protected]

A background screening including criminal history is required for this role. GH will consider qualified applicants with criminal arrest or conviction histories in a manner consistent with applicable law including but not limited to the LA County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).

Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

All your information will be kept confidential according to EEO guidelines.

To learn more about the information collected when you apply for a position at Guardant Health, Inc. and how it is used, please review our_ Privacy Notice for Job Applicants_.

Please visit our career page at: http://www.guardanthealth.com/jobs/

Title: Retention Specialist

Location: Frisco, Texas, 75033, United States

Department: Contact Center / Customer Service

Job Description:

For more than 45 years, Careington International has been a leader in the health and wellness benefits space. Since its founding in 1979, Careington has been delivering dental discount solutions as its core competency. Today, Careington has expanded to offer a growing portfolio of 150+ health, wellness, lifestyle and virtual health products and services designed to deliver cost savings across a spectrum of life needs. Through its affiliated nationally licensed third-party administrator (TPA), Careington International also delivers full-scale administrative services, including customer service, licensed enrollment, claims administration, inidual and group billing.

Summary: 

The Customer Retention and Sales Specialist play a critical role in both revenue protection and revenue generation. This position is responsible for managing qualified cancellation inquiries, executing outbound retention campaigns, driving new discount plan enrollments, and supporting inbound sales efforts as needed.

Specialists engage members who express intent to cancel or are at risk of lapse due to non-payment and conduct consultative conversations to communicate the remaining value of their plan, reinforce the overall value of their policy, clarify contractual commitments, and identify solutions that better align with the member’s needs or budget. The objective is to prevent avoidable cancellations, reduce attrition, and preserve long term membership value.

In addition to retention efforts, specialists actively generate revenue by serving as the frontline sales team for discount plan products and supporting inbound sales call overflow when required. This role requires strong sales acumen, objection handling expertise, resilience, and the ability to balance inbound and outbound responsibilities while consistently meeting or exceeding monthly productivity, save rate, and sales performance expectations.

• This is a hybrid position working Tuesday, Wednesday, Thursday in office and Monday & Friday from home. 

• Training is from 8:30-5:00 for approximately the first 90 days. 

• Work hours are 10:00 a.m. to 7:00 p.m., Monday through Friday.

• This position is paid on the last day of the month and the 15th of each month, with commission included in the payment on the 15th

• Responsibilities: 

• Manage qualified inbound cancellation inquiries with the objective of retaining membership and reducing voluntary attrition.

• Conduct consultative conversations to communicate the remaining value of a member’s plan and overall policy benefits.

• Right size members into alternative plan options that better align with their needs and financial situation when appropriate.

• Execute high volume outbound retention campaigns targeting members at risk due to non-payment or lapse status.

• Recover at risk memberships and re-engage members who initiated cancellations through online or self-service channels.

• Serve as the frontline sales team for discount plan products, driving new enrollments and contributing to revenue growth.

• Support inbound sales call overflow when business needs require.

• Efficiently balance blended inbound and outbound call responsibilities while maintaining quality and compliance standards.

• Meet or exceed monthly save rate, sales production, and call productivity goals.

• Maintain accurate documentation across all member interactions.

• Collaborate with leadership to identify trends, cancellation drivers, and opportunities to improve retention and sales strategies.

Skills:

• Proven phone-based sales, retention, or consultative sales experience.
• Strong objection handling and closing skills with a results driven mindset.
• High energy, competitive drive, and resilience in a performance-based environment.
• Ability to manage rejection while maintaining productivity and professionalism.
• Excellent verbal communication and active listening skills.
• Strong organizational skills with the ability to manage high call volumes.
• Adaptability in a dynamic, metrics focused sales environment.
• Team oriented mindset with strong inidual accountability.
• Experience with CRM systems and call center software is preferred
• Proficiency in Microsoft Office applications, particularly Excel

Education:

• Group 1 Life & Health License required 
• College degree preferred

Title: Senior Underwriting Director

Job Description:

This role is a remote position and can be based anywhere in the United States.

Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see — and discover that better can take you anywhere you want to go.

The Senior Underwriting Director provides guidance to more junior staff and assists Underwriting Management with research and training of Underwriting Staff. The incumbent will also take the lead on high scope and complex Underwriting department projects.

Position Responsibilities:

• Manage all aspects of potentially unlimited total line in close association with reinsurers.

• Select and classify risk according to company philosophy and standards.

• Participate in and provide a leadership resource for projects in the Underwriting Department.

• Be an information resource for underwriters at all levels.

• Combine appropriate attention to established standards of turnaround with higher level of service and professionalism.

• Analyze and interpret medical, non-medical, and financial information.

• Make decisions within approval limits.

• Ensure that complete and appropriate underwriting requirements are completed while at the same time practicing effective expense management.

• Management of reinsurance process to ensure maximum capacity while avoiding reinsurance “gridlock”.

• Management/control of ersification process as “lead” underwriter on very largest of cases.

• Manage referral/consultation process to ensure that timely and accurate decisions are provided.

• Manage mortality on preferred block of business, through flex guidelines to ensure pricing/mortality expectations are met.

• Ensure consistency and adherence to established departmental guidelines though referral process.

• Actively participate in the development, implementation and management of New Business initiatives.

• Actively participate in the ongoing training and professional development of underwriting team.

• Act as resource/mentor to other members of the underwriting team, particularly at the consultant level.

• Champion appeals and business decisions in concert with the Chief Underwriter.

• Maintain positive and effective relationships with internal and external partners.

Required Qualifications:

• Post-secondary education or equivalent work experience.

• Minimum 15 years underwriting experience.

• Expert knowledge and understanding of medical, non-medical and financial underwriting principles and practices.

• In depth knowledge of unique estate, business and insurance planning tools and techniques.

• In depth/current knowledge of political, economic, financial and legislative events which may impact client needs.

• Expert knowledge of company’s insurance product portfolio and ability to marry that knowledge with an understanding of producer/client need.

• Expert knowledge of reinsurance, market place treaties, agreements and available capacity.

• Exceptional priority management with ability to work effectively under deadlines, balance published service times with an appropriate customer.

• Strong organizational, analytical and problem-solving skills.

• Effective presentation skills.

• Strong written and verbal communication skills.

• Strong customer service orientation.

• Knowledge of and ability to apply project management skills.

• Expert knowledge of insurance contract law and state legislative requirements as they relate to the underwriting and issue of insurance contracts.

• High level understanding of product pricing principals.

• Balance appropriate attention to expense management against the need to secure sufficient and appropriate underwriting information to make the best decision for the client and the company.

• Actively assist field personnel in positioning the Company as the lead underwriter in the market.

• Actively pursue opportunities for development of self and team.

• Develop and maintain effective working relationships with all field personnel and reinsurers.

• Keep current and up to date with the changing compliance and insurance regulatory environment.

• Keep current and up to date with changes in estate/insurance planning strategies.

• Identify departmental problems, recommend solutions and assist in implementation of change including manual updates

Preferred Qualifications:

• Applicable underwriting and insurance designations preferred.

Working Conditions:

• Some travel

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our ersity. We strive to attract, develop and retain a workforce that is as erse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and iniduals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Referenced Salary Location

USA, Massachusetts - Full Time Remote

Working Arrangement

Remote

Salary range is expected to be between

$128,550.00 USD - $222,820.00 USD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and inidual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify

Company: John Hancock Life Insurance Company (U.S.A.)

Title: Member Support Specialist (Remote, 9am - 6pm PST shift)

Location: Remote (United States)

Employment Type: Full time

Location Type: Remote

Department: Member Support

Job Description:

Welcome to Brightline! We are searching for a stellar Member Support Specialist who will support our Brightline members with signing up, scheduling, billing and any other administrative help they need. You will be joining a small, but mighty team at the cusp of an exciting growth phase, and be integral in helping us provide great support to every member who accesses our services.

Responsibilities:

• Conducting first phone calls with new members to assess fit for Brightline services

• Scheduling appointments for members

• Ensuring member paperwork has been completed

• Supporting Providers with a variety of administrative tasks

• Answering all admin-related questions between sessions

• Conducting eligibility checks, filing claims, and collecting member payment

• Keeping our internal software tool for the Member Support team ultra-organized

• Identifying ways to delight our members, ease the workday for our clinical team, and overall improve our operational processes as we scale

This position is fully remote with a 9am - 6pm PST schedule (Monday to Friday)

Requirements:

• A passion for our mission to redefine behavioral health for children and their families.

• A desire to create a one-of-a-kind member experience and a background in providing excellent customer service.

• The drive to be part of building something new - to work hard, to be your best self and to change the lives of our families.

• Comfort with a wide variety of technology including email, EHR, scheduling tools and more. Most of our systems are designed with you in mind, so you’ll thrive if you can learn them quickly and provide feedback on how to make them better.

• Excellent communication skills (written and verbal) and organization skills.

• Ability to revel in the details and commitment to following through on all tasks, simple and complex.

• Previous experience managing a medical office and/or familiarity with insurance billing are a bonus.

Nice to have:

• Ability to effectively communicate with Spanish-speaking members and provide support in both English and Spanish.

We offer several benefits, perks, and stipends:

• Medical, Dental, Vision, Long-Term Disability, Life Insurance, Flexible Spending Account, and 401k

• 12 Company Holidays, Time Off, Parental Leave

• Health and Wellness Stipend, Home Office Reimbursement and Professional Development Reimbursement

This position is 100% remote. The target hourly range for this position is $21-$25. Inidual pay may vary from the target range and is determined by a number of factors including certifications, experience, location, internal pay equity, and other relevant business considerations.

Our Commitment to Building a Diverse, Equitable, and Inclusive Workforce

At Brightline, we believe that Diversity, Equity, Inclusion, and Belonging are essential to the foundation upon which our mission is built. We are committed to:

• building a future where all families can access inclusive, high-quality care

• creating an environment that encourages our employees to show up authentically, reach their highest potential, and have an equal opportunity to thrive

• systematically evaluating and improving our inherent beliefs, observed behaviors, structures, and systems

• ensuring that every employee, candidate, client, and family we serve is valued and respected

About Brightline

Brightline is a therapy and psychiatry practice that delivers expert pediatric, teen, and parental mental health care to families and kids up to age 18. Brightline’s virtual and in-person outpatient services include diagnostic evaluation, therapy, psychiatry services (e.g. medication management), and psychological testing (to assess learning differences, school readiness, executive functioning difficulties [e.g. ADHD], and autism). In addition to Brightline’s generalized support, we offer focused programs including those that support anxiety, obsessive compulsive disorders, ADHD, and disruptive behaviors. Founded in 2019, Brightline has delivered care to tens of thousands of families with industry-leading results. We’ve been nationally recognized for clinical excellence and innovation for several years — recent awards include the Fast Company 50 Most Innovative Companies (2022) and Behavioral Health Business Companies to Watch Award (2024). Brightline is based in Palo Alto and is backed by investors including Boston Children’s Hospital, Northwell Health, Blue Cross Blue Shield of Massachusetts, Google Ventures, KKR, and Oak HC/FT.

Title: Mortgage Technology Support Analyst II

Job Description:

Here at Lower, we believe homeownership is the key to building wealth, and we’re making it easier and more accessible than ever. As a mission-driven fintech, we simplify the home-buying process through cutting-edge technology and a seamless customer experience.

With tens of billions in funded home loans and top ratings on Trustpilot (4.8), Google (4.9), and Zillow (4.9), we’re a leader in the industry. But what truly sets us apart? Our people. Join us and be part of something bigger.

Job Description:

The Mortgage Technology (MT) Support Analyst II plays a key role in supporting, troubleshooting, and optimizing mortgage technology systems that drive the loan lifecycle from application to closing. This position serves as an advanced resource for diagnosing and resolving technical issues, maintaining user functionality, and supporting system improvements. The MT Support Analyst II partners closely with business users, technology teams, and leadership to ensure seamless operations and continuous improvement of mortgage technology tools.

Duties and Responsibilities:

• Provide advanced analysis, troubleshooting, and resolution for end-user support requests across LOS, POS, and Process Automation systems.
• Monitor ticket trends, identify recurring issues, and recommend process or training improvements.
• Escalate and collaborate with development and product teams for complex system issues.
• Assist with system administration tasks, including user setup, maintenance, and access management.
• Support communication and training related to technology changes, enhancements, or system outages.
• Maintain system documentation to capture solutions, root causes, and best practices.
• Participate in special projects as a subject matter expert and provide input on process improvements.
• Deliver exceptional customer service and serve as a trusted support resource for end users.

Position Specifications/Requirement:

• Associate’s or Bachelor’s degree in IT, Business, or related field, or equivalent work experience.
• 1–3 years of experience in technical support, preferably in a help desk, mortgage technology, or financial services environment.
• Familiarity with mortgage industry processes and exposure to supporting ICE's Encompass software (experience with the desktop version of Encompass LOS and Ncino strongly preferred).
• Strong problem-solving, analytical, and troubleshooting skills.
• Excellent communication skills, with the ability to explain technical concepts to non-technical users.
• Proven ability to prioritize and manage multiple requests in a high-volume, fast-paced environment.
• Customer-focused mindset with strong organizational skills and attention to detail.

Lower provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Title: Customer Care Associate

Location: Our office is located at 1825A Kramer Lane, Austin, Texas 78758. 

Hybrid

Full time

Candidates should live within a commutable distance of this site. 

Job Description:

At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.

Cotality is committed to cultivating a erse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.

Job Description:

About the role

Embrace a fulfilling journey of professional development within a dynamic and fast-paced production environment as a Contact Center Customer Care Associate with Cotality.As the welcoming face of our company, you exhibit professionalism in every customer interaction, prioritizing their satisfaction above all.

Location: Our office is located at 1825A Kramer Lane Austin, Texas 78758. Candidates should live within a commutable distance to this site.

Training: New hires receive 4 weeks of training, often administered via a virtual classroom, but instructor led.  This will also include on-the-job training and call shadowing.  For training, this role will be on site Monday-Thursday, with the optionof working remotely on Fridays.  The hours of training are Monday – Friday,8:00am – 5:00pm.

Schedule: This center is open from 6:50 am-8:00 pm Central Monday – Friday. Post training, employees can exercise a hybrid work model, with 1 day onsite (Tuesday) and 4 days working remotely, based on inidual performance.This model could change based on business needs. At Week 7 and after, employees could be assigned a schedule which could include coming in earlier than 8:00am, or working later than 5:00 pm, but still within center hours of operation.  Adherence to working these hours is non-negotiable.

What you will be doing:

• Successfully manage inbound call inquiries (approximately 22-25 per day) on behalf of a Cotality client regarding mortgage escrow and tax questions

• Identify customers’ needs, research using various systems (sometimes up to 10 different portals), utilize tools to interpret and analyze data, to provide accurate solutions and guidance, and educate customers

• Actively and accurately documents discussions of inquiries and leverage internal tools/processes for next-level resolution needs

• Leverage and master the use of multiple contact center management systems/agent desktop softwaresolutions (example Salesforce, Cisco Finesse, Zoho Desk, Freshdesk, Calabrio,Avaya/Verint, Genesys, Five9 or ZOOM International)

• Consistently meet or exceed inidual production metrics and quality KPIs, some of which may be required by client contractual service levels

• Act in a professional and appropriate manner always, and adhere to a strict schedule, meeting attendance guidelines

Job Qualifications:

Basic Qualifications:

• High school diploma, GED or equivalent

• 1+ years of experience in a customer service/customer support role

• 1+ years of Tech proficiency with MS Office, with heavy use of MS Teams, or Google Suite anda client management system

• Ability to work in a structured, high volume, fast-paced environment while maintaining attention to detail

• Must successfully meet or exceed personal KPIs, adhere to schedule/attendance and meet required deliverables/deadlines

Preferred Qualifications:

• A bachelor’s or associatedegree

• Tax/banking/mortgage/real estate industry servicing experience

• Contact Center experience

• Hands-on tech proficiency in contact center/workforce engagement management agent software to retrieve, query, update systems using multiple screens simultaneously, preferably Cisco Finesse, Calabrio

#LI-Hybrid

Thrive with Cotality

At Cotality, we offer more than just a job, we provide a benefits experience designed to support your whole self. From a flexible working model to competitive time off and standout health coverage with meaningful perks and growth opportunities, our package is built to help you thrive at work and in life.

Highlights, depending on role classification, include:

• Time off: Generous PTO and 11 paid holidays, plus well-being and volunteer time off.

• Family Support: Up to 16 weeks of fully paid parental leave and a baby stipend.

• Health: Multiple medical plan options with mental health and wellness support offerings.

• Retirement: 401(k) with company match and vesting after one year.

• Financial Perks: $400 annual well-being stipend and tuition assistance up to $5,250.

• Extras: Recognition Rewards, Referral bonuses, exclusive discounts and more!

Cotality is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. Cotality maintains a Drug-Free Workplace.​​​

Cotality is fully committed to a work environment that embraces everyone’s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package.​We are better together when we support and recognize our differences. ​

Global Applicant Privacy Policy

By providing your telephone number, you agree to receive automated (SMS) text messages at that number from Cotality regarding all matters related to your application and, if you are hired, your employment and company business. Message & data rates may apply. You can opt out at any time by responding STOP or UNSUBSCRIBING and will automatically be opted out company-wide.

Connect with us on social media!  Click on the quicklinks below to find out more about our company and associates

Title: Corporate Travel Agent

(After-Hours)

Location: Work from Home

Job Description:

AAA Club Alliance is seeking and experienced Corporate Travel Agent (After Hours) to join our dynamic Corporate Travel Team!

This is a work from home position and the Travel Agent would be responsible for fulfilling domestic travel related requests for airline, hotel, and car rentals to result in the lowest cost for booked itinerary and maximum commission claimed. The ideal candidate for this position must be knowledgeable in domestic faring and provides exceptional customer service through the communication of travel related information.

This is a work from home position, candidates must live within our territory in order to be considered: (·Connecticut ·Delaware ·Indiana ·Kansas ·Kentucky ·Maryland ·New Jersey ·Ohio ·Oklahoma ·Pennsylvania ·South Dakota ·Virginia ·Washington, DC ·West Virginia)

This will be a full-time opportunity and will require working 5 days of the week.

Afterhours Schedule:

• Thursday - Monday 4:00PM- Midnight EST with flexibility on the shift times on other days except for Friday nights. Must be able to work 4 p.m. to 12 midnight on Friday nights. FT work schedule to equal 37.50 hours/week.

To the qualified candidate, we offer:

AAA is a great place to work. We provide a stable working environment with challenging and exciting career opportunities. To the qualified candidate, we offer:

• A competitive starting hourly rate of $19.94 - $32.00; depending upon experience plus 8% Shift Differential for 2nd shift.

• Eligible for bonus program

• Comprehensive health benefits package

• Nearly 4 weeks of paid time off accrued during the first year

• Paid time off to volunteer

• Tuition reimbursement

• 401(K) plan with company match

• Complimentary AAA Premier level membership

• And so much more!

What you’ll do as a Corporate Travel Agent:

• Book domestic and international reservations for air travel, hotel and car rentals, following up when necessary to complete the reservation.  May handle group reservations.

• May respond to requests for domestic and international price quotations utilizing automated system(s) for international itineraries; queues to rate desk when appropriate.

• Promote the acceptance of fares, rates, and suppliers that match the client’s travel program policies and negotiated contracts. Apply discount programs appropriately.

• Move market share for AAA preferred suppliers/vendors as applicable.

• Maintain and promote professional and courteous client relations by managing a prompt and accurate response to telephone and email communications.

• Remain informed of all airline rules and regulations and current affairs. Communicate information to clients accurately and appropriately.

• Achieve inidual and contractual service level goals related to telephone, quality, and productivity.

• Maintain client profiles, ensuring specials requests and reward program information such as frequent flyer / driver / hotel stay are included.

• May build airline reservation system profiles for use with a specific group of travelers.

• Monitor, sort and work global distribution systems (GDS) queues daily to maintain quality control.

• Ensure optimum customer service through effective use of phone systems and positive telephone service techniques.

• Other duties as assigned

What we are looking for:

• High school diploma or equivalent.

• 4+ year’s active Travel Consultant experience in the past 6 years.

• Experience in after hours Corporate Travel

• 1+ year’s international experience preferred.

• Must have current experience with Sabre GDS.

#LI-Remote US

Full time Associates are offered a comprehensive benefits package that includes:

• Medical, Dental, and Vision plan options
• Up to 2 weeks Paid parental leave 
• 401k plan with company match up to 7%
• 2+ weeks of PTO within your first year
• Paid company holidays
• Company provided volunteer opportunities + 1 volunteer day per year
• Free AAA Membership
• Continual learning reimbursement up to $5,250 per year
• And MORE! Check out our Benefits Page for more information