Title: Bilingual New Business Specialist

Location: Remote - Anywhere in Canada

The total target compensation (TTC) range, including salary and target bonus, is $55,968 - $84,800. This TTC range is applicable to permanent roles only; fixed-term contract and casual roles are not eligible for annual bonus and would receive only the base salary component. The actual base salary offered within this range will be determined by the successful candidate’s skills and experience, as well as internal equity.

Empire Life is looking to hire a Bilingual New Business Specialist to join our Group Operations team! We are actively seeking candidates to fill a current, open position. 

Why pursue this opportunity

Impactful work - get the opportunity to work on meaningful projects that have a positive impact on our customers, our company, and society as a whole.

Play an integral role - this is an opportunity that allows for you to grow your skills, while directly contributing to the business unit you are a part of.

Deliver excellence - provide a personal, accurate, professional, and courteous service and resolution to our customers.

What you’ll be working on

• Monitor the progress of multiple ongoing implementations and provide regular updates to the customers and distribution partners 

• Apply knowledge of systems, products, processes and contract wording to quickly and efficiently resolve challenges that arise during the implementation process to ensure a smooth implementation process for the customer 

• Work cooperatively with distribution partners and customers to ensure all information required to implement a new group is complete and accurate 

• Manage the end to end implementation process; collaborates with the New Business Coordinators to ensure commitments are achievable and met

• Create a strong first impression of Empire by demonstrating a personal touch, being easy to do business with and professional

• Evaluate and gather additional information, if required; formulate and communicate decisions to ensure a smooth process for the client 

• Work with appropriate peers to recommend and/or establish special contract and/or booklet presentation as required

• Liaise effectively with end customers, distribution partners and other business units

• Support the service and administrative requirements of the business unit

What we’re looking for you to have

• Completion of a University degree in business administration or related discipline

• 1+ years work experience in the insurance/financial services industry or an office environment

• Experience in a customer facing role 

• Working knowledge of group products, contract provisions and administrative procedures

• Bilingualism (English/French) is required

• Ability to present information clearly and logically to a variety of audiences (internal and external)

• Ability to think logically, analyze and solve problems

• Attention to detail/accuracy and the ability to prioritize and balance multiple tasks or projects 

• If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.

Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.

Beyond the salary

For permanent full-time positions, Empire Life offers a comprehensive total rewards package that includes:

• Competitive salaries with annual pay increases

• Annual bonus program, which recognizes both strong company performance and inidual contributions, for non sales positions

• Competitive uncapped commission, for sales positions

• A comprehensive employer-funded benefits package starting from day one of employment, that includes life insurance, disability, health and dental and a generous health account

• Flexible work arrangements and an annual allotment of personal health days.

• Four weeks annual vacation from hire date

• A defined contribution pension plan with generous employer matching

• Top up programs for parental leave and compassionate leave

• Employer-sponsored wellness and recognition programs

• A cash employee referral program

Customer Service Supervisor

Location: Remote - United States

Job number: JR100070

Job Description:

Primary Duties & Responsibilities

At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.

Role Overview:

Could you be our next Customer Service Supervisor? Globe Life is looking for a Customer Service Supervisor to join the team!

The Customer Service Supervisor must possess great communication skills while being able to lead and motivate their team. The supervisor must be organized, reliable and have the ability to lead and manage a team of Customer Service Representatives to produce results.

This inidual is responsible for managing the day to day operations to ensure department KPI's are met. They must be able to work well with others while ensuring tasks are being met in order to achieve team objectives and goals. The supervisor must monitor agents to provide necessary feedback to ensure company policies and procedures are being met.

This is a remote / work from home position.

What You Will Do:

• Develop a high performing team by coaching, mentoring and training Customer Service Representatives.
• Ensure KPI's are met.
• Update and analyze daily & monthly reports.
• Ensure timecard accuracy and sign off on payroll closing weeks.
• Perform QA monitoring to ensure customer satisfaction and accuracy. Also perform side by side nesting and silent monitoring.
• Answer questions from staff and provide guidance and feedback.
• Resolve escalations professionally.
• Review and approve outgoing written communication from agents to customers.
• Ensure adherence to policies for attendance and established policies and procedures.
• Create and deliver corrective action as needed for attendance, adherence, and policy violations.
• Assist with initial interviews for new hires.
• Create and administer annual performance reviews.
• Facilitate team meetings.
• Keep senior management informed on all issues and problems.
• Create ways to optimize procedures and keep staff motivated.

What You Can Bring:

• High school diploma or equivalent.
• 4-5 years of relevant management experience.
• College Degree (Preferred).
• Customer Service Experience with proven experience as a call center supervisor or similar supervisory position.
• Working knowledge of MS Office.
• Knowledge of performance evaluation procedures.
• Outstanding communication and problem-solving skills.
• A results- oriented and forward thinking approach.
• Ability to work under pressure as well as work well with others.
• Ability to multitask and prioritize competing priorities to meet deadlines.
• Excellent time management skills.
• Ability to learn and adapt to change quickly.
• Superb organizational and leadership skills.
• Schedule flexibility to meet call center hours of operation.
• Must be dependable and punctual to ensure call center needs are met.
• Must be professional with the ability to maintain confidentiality.

Applicable To All Employees of Globe Life Family of Companies:

• Reliable and predictable attendance of your assigned shift.

• Ability to work full time and/or part time based on the position specifications.

How Globe Life Will Support You:

Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life:

• Competitive compensation designed to reflect your expertise and contribution.

• Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.

• Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.

• Paid holidays and time off to support a healthy work-life balance.

• Parental leave to help our employees welcome their new additions.

• Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.

• Company-paid counseling for assistance with mental health, stress management, and work-life balance.

• Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.

• Discounted Texas Rangers tickets for a proud visit to Globe Life Field.

Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.

Title: Charter Representative II

Location: Minneapolis United States

Job Category: Charter

Requisition Number: CHART003354

Job Type: Part-Time

Pay or shift range: $25 USD to $31 USD

Job Description:

About Sun Country Airlines

We're not your average airline. We're agile, resilient, and full of unique opportunity. Here, you can grow as part of an ambitious team that safely and collectively supports each other, our travelers, and our community. Together, we're making travel more attainable.

With more than 40 years of Minnesota roots, we're a unique hybrid low-cost carrier offering erse services including scheduled flights to destinations across the U.S., Canada, Central America, and the Caribbean, as well as charter and cargo operations around the world. At Sun Country, you'll be part of a growing airline, and an enthusiastic team focused on connecting our community with their favorite people and places.

Sun Country Airlines provides the resources and support our employees need to succeed. Besides working at a great and growing company, as a Charter Representative II you'll enjoy these benefits and more:

• Starting day one free standby and discounted travel privileges for employees, family, & friends
• 401(k) match
• Paid Sick Time Off
• Employee Assistance Program including counseling for employees and their family

Charter Representative Overview:

Sun Country Airlines is seeking a Level 2 Charter Representative to provide advanced operational oversight and act as a field representative for Sun Country Airlines' (SCA) charter operations in locations without direct SCA supervision. A Charter Representative monitors ground services for compliance and safety, and provides leadership, coaching, and operational decision-making to ensure the highest standards of safety, efficiency, and customer service are consistently met.

Essential Roles and Responsibilities:

Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.

• Perform all duties of a Charter Representative, with added authority to make operational decisions in the field when issues arise
• Lead and coordinate more complex charter operations, including those with higher passenger volumes, heavy cargo requirements, or multiple service partners
• Ensure that Passenger Load Reports (PLR) and Cargo Load Reports (CLR) are completed accurately, validated, and reconciled against operational data
• Provide on-site guidance to ground handling agents and third-party vendors, ensuring performance meets Sun Country and IOSA standards
• Mentor and support Level 1 Charter Representatives, serving as a point of escalation for operational issues
• Conduct post-operation reviews, providing detailed reports on safety, service quality, and vendor performance
• Identify process gaps and recommend improvements to enhance efficiency, cost control, and customer experience
• Serve as the senior Sun Country liaison with airport authorities, vendors, and customers during high-profile or VIP charter events
• Generate safety reports, as appropriate
• Support the Charter Desk and SOC with real-time decision-making, including contingency planning in irregular operations
• Provide feedback and assist in training programs for newer Charter Representatives

Required Qualifications:

• Ability to obtain a Ground Security Coordinator (GSC) Certification
• Minimum 3-5 years of airline, ground handling, or charter operations experience
• Demonstrated ability to manage complex operations with minimal supervision and make sound operational decisions under pressure
• Strong knowledge of FAA/TSA regulations, IOSA standards, and airline operational policies
• Proven leadership and mentoring skills, with experience guiding peers or junior staff
• Excellent written and verbal communication skills, with the ability to prepare clear and detailed operational reports
• High level of professionalism and ability to represent Sun Country Airlines with customers, vendors, and airport authorities
• Flexible to travel frequently and adapt to dynamic, fast-paced operational environments
• Pass all federally mandated drug and criminal history mandated requirements
• 100% travel

Preferred Qualifications

• Previous Charter Representative work experience
• Passport with no travel restrictions

Compensation:

Pay or shift range: $25.00 - $31.00 USD per hour. This is the base compensation hiring range for this role.

Classification:

Part-Time, Non-Exempt

Work Location:

Must reside in the contiguous United States

Supervisory Responsibility:

None

Work Environment:

This job operates primarily onboard an aircraft. This role routinely uses standard equipment such as iPad, OFI, computers, phones, SY required paperwork.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to fly on charters, Oversee the loading of AC, complete required SY forms, Weigh or count bags. The employee frequently is required to stand; walk; use hands or fingers, handle or feel; and reach with hands and arms. The employee is required to sit; climb or balance, and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 90 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

AAP/EEO Statement:

It is the policy of Sun Country Airlines to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Sun Country Airlines respects and values every employee's contribution to our business. We believe that an important part of our strength comes from our people and their array of perspectives.

Title: National Accounts Client Services Consultant

Locations:

• Bridgewater, New Jersey

• New York, New York

Country

United States

Working Schedule

Full-Time

Work Arrangement

Hybrid

Travel Required

10%

Relocation Assistance Available

No

Job ID

15188

Job Description:

Location - Hybrid out of the MetLife Bridgewater, NJ or 200 Park Ave, NYC office

The Opportunity

The Client Services Consultant provides administrative support and exceptional customer service to one or more large group insurance clients, working closely with Account Executives, account teams, and internal partners to manage relationships across National Accounts.

Guided by MetLife's purpose - always with you building a more confident future - and its New Frontier strategy, this role holds overall accountability for client requests and project delivery, serving as a trusted liaison between clients and internal teams to resolve issues and deliver effective solutions. The Client Services Consultant collaborates cross‑functionally, including partnering with Finance, to support client reporting, analyze results, identify trends, and participate in audits and strategic planning initiatives, while also leading product implementations and establishing client‑specific processes, reporting, and documentation to ensure consistent, high‑quality service delivery.

Key Responsibilities

• Lead - overall accountability for: client requests, leading projects, providing clients with alternative solutions, identifying possible plan design alternatives, acting as a liaison between the client and internal MetLife teams
• Create an exceptional customer service experience to support ongoing customer delivery and client satisfaction.
• Oversee and coordinates implementation of the addition of MetLife products.
• Establish and maintain client specific processes and reporting. Create and maintain process manuals and client specific work instructions.
• Develop a strong partnership with Financial team in completion of client reports; analyzing results and identifying trends.
• Act as a liaison to assist with problem resolution and troubleshooting, including coordinating internal and external resources.
• Develop and lead client presentations, including audits and strategic planning meetings.
• Review contract documents.
• Input and ensure accuracy of data in MetLife systems.
• Perform other related duties as assigned or required.

Required Qualifications

• 3-5 years of relevant experience
• Proficiency with Microsoft Office Suite (particularly Excel and PowerPoint)
• Excellent organizational, interpersonal, and communication skills, both written and verbal
• Strong project management skills including problem solving, attention to detail, analytical thinking, and decisiveness
• Ability to work autonomously; effectively handle multiple tasks, prioritize deadlines appropriately and remain flexible
• Ability to balance client expectations with MetLife capabilities
• Self-motivated to learn more about the business and is proactive in personal development

Preferred Qualifications

• Knowledge of Group Benefits core products, particularly Life, Disability, Dental, and/or Absence management
• Bachelor's degree

The expected salary range for this position is $74,500 - $90,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.

Benefits We Offer

Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!

About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces, as well as the Fortune 100 Best Companies to Work For, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to inidual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible. Join us!

MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").

MetLife maintains a drug-free workplace.

$74,500 - $90,000

Title: Revenue Cycle Project Specialist

Location: Peoria United States

4764

OSF HealthCare Min Hdqtrs

1st Shift Days

Monday - Friday 8:00am - 4:30pm base hours

40

Full Time

Revenue Cycle System -CDM

Job Description:

Total Rewards

"Your life - our Mission"

OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career. Click here to learn more about benefits and the total rewards at OSF.

Expected pay for this position is $26.99 - $31.75/hour. Actual pay will be determined by experience, skills and internal equity. This is a Salaried position.

Overview

Hybrid position near OSF location- Travel to nearby OSF locations for implementations, as needed

Candidates with experience, understanding and knowledge of chargemaster maintenance and functions are encouraged to apply.

POSITION SUMMARY:

The Revenue Cycle Project Specialist provides functional project support, collects and analyzes data and prepares project materials. Participates in and assists with project implementations including training. Works directly with the Director of Integration and Operational Excellence as a conduit between Community Connect customers and OSF and serves as the expert in each defined area. Provides support by tracking milestones and completion of tasks and follow up. Tracks meaningful project metrics and key performance indicators related to community connect integrations, as well as other revenue cycle projects. Assists with the interpretation of metrics and reporting, and regular communication with departments and external stakeholders on both operational and technical improvement areas. The position requires a high level of customer service skills to establish and enhance positive relationships with Community Connect clients, Revenue Cycle Operations, IT, Finance, and other stakeholder departments.

Qualifications

REQUIRED QUALIFICATIONS:

Education: Associate's Degree in business, healthcare administration or equivalent.

Experience:

• 3+ years of Epic experience in the Resolute Application
• 4 years experience in Revenue Cycle operations in a healthcare setting with a concentration in one of the following areas:
• Patient access
• HIM operations
• CDM
• Coding
• Billing

Licensure/ Certification: CRCR (Certified Revenue Cycle Representative) required within year of hire.

Other Skills/ Knowledge: Excellent interpersonal and communication skills. Solid computer skills, including proficiency with Microsoft software. Strong analytical and problem-solving skills, with the ability to be detail oriented. Excellent ability to understand and interpret statistical reports and perform quantitative analysis. Advanced skills in problem solving in a variety of settings and translation of data into actionable steps. Strong understanding of overall processes of revenue cycle operations and the ability to provide insight and knowledge on an analytical level of these processes. Understanding and knowledge of Epic and how to maneuver around easily to not only show demonstrations to clients, but also analyze issues and aid in correction of issues. Ability to travel throughout OSF Healthcare and community connect facilities.

PREFERRED QUALIFICATIONS:

Education Bachelor's Degree in Healthcare, Accounting, Business Administration, or related field.

Experience: Project management experience.

Licensure/ Certification: N/A Other Skills/ Knowledge: N/A

OSF HealthCare is an Equal Opportunity Employe

Customer Operations/Disputes Specialist

We can only consider candidates who work from one of the following states: Florida, Pennsylvania, Kansas, North Carolina, New Jersey, Nevada, Tennessee, Utah, Idaho, Virginia, and South Carolina.

Job Description

We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16–17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers.

We’re not about selling products - we want to solve problems and change lives through Monzo.

Remote (US) | $47,000 - $60,350 + Benefits

At Monzo, we’re building the future of digital banking — one that puts people first, not fees. We believe money should work for everyone, helping you grow, save, and spend in ways that actually fit your life.

We started in the UK and became one of the most loved digital banks, trusted by millions. Now, we’re bringing that same energy, innovation, and heart to the U.S. — empowering people to take control of their finances with clarity, simplicity, and confidence.

Our U.S. team is on a mission to make digital banking that grows your money, your way. Whether it’s cashback rewards that fit your real habits, high-yield savings with no hidden catches, or smart budgeting tools that simplify life, everything we build is designed to lift people up, not trip them up.

But what truly sets Monzo apart isn’t just our product — it’s our people. We’re a team of builders, problem-solvers, and big thinkers united by a shared belief that finance can (and should) be fair, transparent, and empowering. We care deeply about the work we do and the impact it has on real people’s lives.

If you’re ready to make a difference and help build a bank that rewards people for being themselves, come join us. Let’s grow together.

About Us

Monzo Group is a leading financial technology company, with over 13 million customers in the UK, committed to providing modern banking solutions. In the last few years, we’ve built a banking app that our customers love – with extremely high daily engagement, an industry leading net promoter score, and award-winning customer support. We’ve raised over $1 billion from Capital G, Google’s growth fund, Ribbit Capital, TenCent, YCombinator, Stripe, Coatue, and others - most recently at a $5.9 billion valuation in 2024.

We’re just getting started in the US. We’re an agile full stack team operating like an early stage startup but with the financial, operational, and engineering platform muscle of a larger company. We’re focused on building an amazing US product, shipping and iterating quickly, and deepening our product market fit. We’re looking for highly driven, enterprising people to help us achieve our mission to make money work for everyone.

About You:

We are looking for someone passionate with experience in Card Payment Dispute (CPD) investigations, where you’ll be helping our customers identify, resolve and provide support regarding Card Payment Dispute inquiries.

You're keen to get involved in an early stage startup and excited for the opportunity to build Monzo in the US. You see customer support as central to the product we are building, and might use the knowledge you develop in this role to scale an operational area at Monzo in the future.

You’ll be a problem solver and a strong advocate for customer experience.

Customers are the heart of Monzo.

Our mission is to make money work for everyone, and while having a great app is part of that, having access to world class customer service is another. By solving customers' problems, treating them fairly and being transparent, we believe we can make banking better. This is a unique opportunity to help us shape what customer service will look like as we expand into the US.

Your day-to-day:

• Using a full set of tools to investigate and build a timeline of a customer's dispute or complaints claim.
• Investigate, analyze, and resolve customer complaints and disputes in a professional and empathetic manner. You’re passionate about finding answers to our most complex customer problems.
• Making fair decisions based on your high quality investigation, in line with external regulations and internal policies.
• Providing the best customer support by talking directly and honestly with our customers through a variety of different mediums, focusing on in-app chat and email, but can include phone calls when needed.
• You’re able to distill complex findings into simple, actionable summaries and communicate to a range of audiences and stakeholders.
• High competency and awareness of the banking regulations within the US.
• Recognizing emerging trends in customer feedback and communicate this information to your Team Manager.
• You’ll also be expected to become a trusted point of escalation for the wider team. They will look to you for advice and you will be expected to provide knowledge shares to your peers.
• Being responsible for identifying your areas of development and working with management to develop in these areas (training, mentoring, etc.).
• Working closely with our financial crime team to act as the first line of defense to help spot and investigate trends.
• Developing a deep understanding of what our community really wants from a digital banking product and helping us prioritize what we build accordingly.

You should apply if:

• You’re willing to work hours between: 9 am - 6 pm EST or PST Monday-Friday.
• You are willing to work on rotational shifts (you’ll be provided advanced notice).
• You know what great customer support looks like and you're passionate about delivering it at scale.
• You're comfortable working in a fast-paced environment and adaptable to constant change.
• You're comfortable with ambiguity and able to work independently.
• You're excited for a challenge and want to be part of the team that makes Monzo.
• Have strong customer service skills with the ability to handle complex inquiries. Provide excellent customer service and go above and beyond to protect our customers.
• Demonstrating organizational skills to navigate multiple systems while effectively communicating with customers. Identify process improvement and identify areas of optimization for management.
• Work independently and have the ability to arrive at the right outcome for the customer.

In addition to the above, we'd also love to hear from anyone with:

Experience in a support/service role for a financial services company or technical support organization.

What’s in it for you:

$47,000 - $60,350

This role is fully remote. We can only consider candidates who work from one of the following states: Florida, Pennsylvania, Kansas, North Carolina, New Jersey, Nevada, Tennessee, Utah, Idaho, Virginia, and South Carolina.

• Great Health, Dental and Vision Insurance
• Stock Options
• Generous 401k with 4% employer match
• 32 days of vacation per year (and we require that you take all of your days each year as we believe that well rested employees are more effective)
• Maternity / Paternity leave

The interview process:

Our interview process involves a few main stages:

Our average process takes around 4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process where you can ask any specific questions you might have.

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing ersity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neuroersity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage.

Title: Back Office Case Manager

locations

Austin, TX

Remote - United States

time type

Full time

job requisition id

JR3622

Job Description:

Back Office Case Manager

Lion Street

Remote OR Austin, TX

About Lion Street

Lion Street, an Integrity company, is a high-net-worth and business insurance market authority with expertise in sophisticated life insurance, wealth management and financial planning solutions. Based in Austin, Texas, Lion Street provides its elite network of independent firms and financial planning experts access to the financial products, intellectual capital and specialized resources needed to serve affluent clientele. Lion Street is strongly committed to building a highly collaborative network of financial professionals.

Job Summary

Lion Street is adding to our Life Insurance Case Management group.  In this position, you will work with our elite affiliate firms and producers to provide case management services for life insurance brokerage activities.   This position is responsible for daily activities in case management and works with internal departments including Underwriting, Case Design, and Firm Builders. This position will be a part of Lion Street’s life insurance ision, based in Austin, TX. 

Primary Responsibilities:

• Efficiently manage the submission of inidual life insurance applications to life insurance companies

• Reconcile outstanding pending case requirements and requests for additional information with agents

• Advocate and negotiate with life insurance carriers on informal and formal offers

• Set proper expectations with life insurance agents, regional sales managers and others regarding pending case requirements, timelines, etc.

• Ability to review and identify abnormal answers or findings on Basic Underwriting/NB items: Exams, MVR, applications, questionnaires

• Communicate via email and phone to agents in conjunction with supporting their various case

• Utilize web-based document management system to organize, manage and transmit documents

• Utilize web-based agency management system for case activity management, tasks, memos, etc.

• Generate status reports for management, agents and others as needed

• Have a sense of urgency without losing attention to detail, and the ability to multi-task

Primary Skills & Requirements:

• The ideal candidate must have three to five years experience working as a life insurance case manager, and handling cases. 

• Prefer experience with a multi-carrier environment and managing complex cases for independent advisors that work with high net worth iniduals. 

• Must have the ability to maintain a high level of accuracy, enthusiasm and dependability, and demonstrate a strong interest in providing exceptional customer support.

• Experience working at a major life insurance carrier, life insurance brokerage operation or an independent life insurance practitioner. 

• Strong communication and customer service skills

• Willing to take initiative, exhibit creative thinking and take ownership of cases

• Self-starter attitude and strong desire to provide excellent results

• Prior experience with, or quick ability to effectively learn various computer software applications including, Agency Integrator (CRM), PaperClip (Document Management), etc.

• Experience with Microsoft Outlook, Word, Excel, PowerPoint and WebEx

• Bachelor’s degree preferred

• Ability to excel in a dynamic, fast-moving start-up company environment

Benefits

• Competitive compensation package (annual bonus eligibility)

• Medical, dental, vision and life insurance

• STD/LTD

• Paid Time Off

• Safe Harbor 401K Plan   

• Located in downtown, we offer a gym discount, provide commuter allowance, and a great view of Austin

• Company provides snacks, assorted beverages and a stand-up desk workstation

The general pay scale for this open position is $65,000 - $75,000.  Total compensation package for a selected candidate will be determined within the pay scale based on one or more of the following factors: candidate’s experience, skill set, education level, and/or location.

We work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.

About Integrity

Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. 

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified iniduals with disabilities.

Title: Senior Claims Adjuster Workers Compensation - Colorado

Location: CO, United States

Job type: Remote

Job Description:

• AGS2" token-type="text">$66,000 - $94,500

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it's our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people's lives. It takes empathy, precision, and a strong sense of partnership-and that's exactly what you'll find here. We're a team of fast-paced fixers, empathetic experts, and outcomes drivers - people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you'll play a vital role in helping businesses and iniduals move forward with confidence. Here, you'll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you're here, you're part of something bigger. You're part of a team that shows up, stands together, and leads with purpose.

Overview

• Jurisdictions: CO
• Licenses: Must have state license or reciprocal.
• Location: This role is fully remote work.

How you'll make an impact

• Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims.
• Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.
• Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process
• Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.
• Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.

About You

Ideal candidates for this position will have:

• Claims Background: Minimum 3 years of experience adjusting a workers compensation desk, including lost time/indemnity and litigation.
• Jurisdictional Experience: CO
• Active Adjusters' licenses: Must have state license or reciprocal.

As a key member of our experienced Claims Adjuster team, you will:

• Investigate, evaluate, and resolve complex workers compensation claims applying your analytical skills to make informed decisions and bring claims to resolution.
• Work in partnership with our clients to deliver innovative solutions and enhance the claims management process.
• Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants.

REQUIRED QUALIFICATIONS:

• High School Diploma.
• Minimum of 3 years related claims experience.
• Appropriately licensed and/or certified in all states in which claims are being handled.
• Knowledge of accepted industry standards and practices.
• Computer experience with related claims and business software.

DESIRED:

• Bachelor's Degree

#LI-Remote

#LI-AB2

Compensation and benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and ersity

Click Here to review our U.S. Eligibility Requirements

Inclusion and ersity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees' erse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and ersity as a vital strength. By embracing ersity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming iniduals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Title: Sales Representative, Inbound Remote

Location:

• Charlotte, North Carolina, United States
• Charleston, South Carolina, United States
• Columbia, South Carolina, United States
• Springfield, Massachusetts, United States
• Charleston, West Virginia, United States
• Huntington, West Virginia, United States
• Wheeling, West Virginia, United States
• Greenville, South Carolina, United States
• Indianapolis, Indiana, United States
• Fort Wayne, Indiana, United States
• Evansville, Indiana, United States
• Raleigh, North Carolina, United States
• Greensboro, North Carolina, United States
• Newark, New Jersey, United States
• Hoboken, New Jersey, United States
• Boston, Massachusetts, United States
• Worcester, Massachusetts, United States

Remote

Job Description:

Description

Are you prepared to embark on a fulfilling career in insurance sales? We invite enthusiastic, people-oriented candidates to submit their applications early for our Inside Sales Representative training programs starting in February 2026.

Key Date:

• Unlicensed Class Begins: March 23, 2026
• Licensed Class Begins: April 6, 2026

As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support you need to succeed from day one.

Plus, you'll enjoy:

Generous earning potential

Paid licensing and training opportunities

Comprehensive benefits

Flexible work arrangements

Strong work-life balance

And more!

Why Liberty Mutual?

Pay Details:

• Starting base salary is $45K with opportunity for growth.
• Average earnings range from $55K-$75K through a combination of base salary and generous commission.
• Top Performing Agents in their second year and onward, can earn up to $85k+.

Our Sales Representative, Inbound Remote position is available for candidates based in the states of North Carolina, New Jersey, South Carolina, Indiana, Massachusetts and West Virginia. Applicants must reside within these specified locations to be considered for this role.

Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.

Job Details

As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders.

You'd be a great fit if you are:

A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.

A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their inidual needs.

A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders.

A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.

Position Details:

From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!

• Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
• Comprehensive medical benefits from Day 1.
• No cold calls, all incoming warm leads.
• Opportunities for rewards and recognition.
• Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift.
• All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet services.

Qualifications

• 2-3 years sales experience preferred. 2 years of sales/service-related work experience required.
• Strong, engaging interpersonal and persuasion skills needed to close sales.
• Ability to communicate well to both prospects and customers.
• Excellent analytical, decision-making and organizational skills.
• Strong typing capabilities and PC proficiency.
• Property and Casualty License required after hire.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every inidual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Title: Sales Representative, Inbound Remote

Location:

• Boise, Idaho, United States
• Idaho Falls, Idaho, United States
• Montoursville, Pennsylvania, United States
• Meridian, Idaho, United States
• Nampa, Idaho, United States
• Bozeman, Montana, United States
• Cheyenne, Wyoming, United States
• Buford, Wyoming, United States
• Casper, Wyoming, United States
• Billings, Montana, United States
• Butte, Montana, United States
• Great Falls, Montana, United States
• Helena, Montana, United States
• Missoula, Montana, United States
• Caldwell, Idaho, United States
• Twin Falls, Idaho, United States
• Pocatello, Idaho, United States
• Atlanta, Georgia, United States
• Suwanee, Georgia, United States

Remote

Job Description:

Apply Today - Classes Start February 2026!

Are you prepared to embark on a fulfilling career in insurance sales? We invite enthusiastic, people-oriented candidates to submit their applications early for our Inside Sales Representative training programs starting in February 2026.

Key Date:

• Unlicensed Class Begins: March 23, 2026
• Licensed Class Begins: April 6, 2026

As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support you need to succeed from day one.

Plus, you'll enjoy:

Generous earning potential

Paid licensing and training opportunities

Comprehensive benefits

Flexible work arrangements

Strong work-life balance

And more!

Why Liberty Mutual?

Pay Details:

• Starting base salary is $45K with opportunity for growth.
• Average earnings range from $55K-$75K through a combination of base salary and generous commission.
• Top Performing Agents in their second year and onward, can earn up to $85k+.

Our Licensed Sales Representative, Inbound Remote position is available for candidates based in the states of Idaho, Montana, Wyoming and Georgia. Applicants must reside within these specified locations to be considered for this role.

Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.

Job Details

As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders.

You'd be a great fit if you are:

A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.

A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their inidual needs.

A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders.

A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.

Position Details:

From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!

• Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
• Comprehensive medical benefits from Day 1.
• No cold calls, all incoming warm leads.
• Opportunities for rewards and recognition.
• Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift.
• All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet services.

Qualifications

• 2-3 years sales experience preferred. 2 years of sales/service-related work experience required.
• Strong, engaging interpersonal and persuasion skills needed to close sales.
• Ability to communicate well to both prospects and customers.
• Excellent analytical, decision-making and organizational skills.
• Strong typing capabilities and PC proficiency.
• Property and Casualty Insurance License. Training will be provided if you do not currently hold a license.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every inidual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco

Title: Senior Customer Success Manager

Location: Scottsdale, Arizona, United States

Remote

Job Description:

Join Axon and be a Force for Good.

At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out erse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact:

The Senior Customer Success Manager will work Axon's larger customers to build long-term, strategic partnerships. You will work closely with your clients to understand their workflows, organizational structures and overall requirements. As their main point of contact, your customers will lean on you to provide best practices and to help them achieve their operational goals through the use of Axon's products.

You will also work closely with multiple cross-functional teams by providing invaluable insight into customers' needs and challenges, helping influence and guide internal product road-maps and projects.

As someone that wears multiple hats, from project management to product expert to consultant, you will continually be focused on making your customers more efficient and more confident within their daily workflows.

What You'll Do

Location: Remote

Reports to: SR. Manager, Customer Success

Travel: 30%

• Engage with your customers through regular calls, business reviews and daily needs
• Monitor and manage adoption metrics to ensure customers are utilizing the full Axon platform
• Create success plans for your customers and document customer progress toward established goals and results
• Manage escalations closely, acting as the quarterback for all critical issues and ensuring multiple internal teams are aligned
• Communicating major milestones and updates to Sr. Leadership on a regular basis
• Work closely with Axon's marketing and training teams to conduct regular training webinars and calls
• Develop a deep understanding of Axon's product line and ensure proper implementation in every customer's environment
• Learn and share industry best practices in order to solve customer needs

What You Bring

• Bachelor's degree or equivalent work experience
• 3-5+ years' working in a customer-facing role and 2+ years working with Enterprise-level customers
• Strong project management skills with a proven system for tracking multiple customer requests, issues and strategic plans
• A proven track record of leading process improvements within large organizations
• Previous experience tracking product adoption and customer engagement through data-analysis tools
• Self-motivated, team-oriented, responsible, and focused on exceeding customer expectations
• Exceptional organizational, presentation, and communication skills, both verbal and written
• Demonstrated ability to deal with change and excel in high-stress situations

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building erse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at [email protected] or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values ersity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Title: Sales Representative, Inbound Remote

Location:

• Philadelphia, Pennsylvania, United States
• Pittsburgh, Pennsylvania, United States
• Allentown, Pennsylvania, United States
• Erie, Pennsylvania, United States
• Fairfax, Virginia, United States
• Manassas, Virginia, United States
• Alexandria, Virginia, United States
• McLean, Virginia, United States
• Frederick, Maryland, United States
• Rockville, Maryland, United States
• Bethesda, Maryland, United States
• Dover, New Hampshire, United States
• Grand Rapids, Michigan, United States
• Manchester, New Hampshire, United States
• Columbus, Ohio, United States
• Cleveland, Ohio, United States
• Cincinnati, Ohio, United States
• Toledo, Ohio, United States
• Louisville, Kentucky, United States
• Lexington, Kentucky, United States
• Lansing, Michigan, United States
• Ann Arbor, Michigan, United States
• Detroit, Michigan, United States
• Baltimore, Maryland, United States

Remote

Job Description:

Apply Today - Classes Start March and April 2026

Are you prepared to embark on a fulfilling career in insurance sales? We invite enthusiastic, people-oriented candidates to submit their applications early for our Inside Sales Representative training programs starting in February 2026.

Key Date:

• Unlicensed Class Begins: March 23, 2026
• Licensed Class Begins: April 6, 2026

As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support you need to succeed from day one.

Plus, you'll enjoy:

Generous earning potential

Paid licensing and training opportunities

Comprehensive benefits

Flexible work arrangements

Strong work-life balance

And more!

Why Liberty Mutual?

Pay Details:

• Starting base salary is $45K with opportunity for growth.
• Average earnings range from $55K-$75K through a combination of base salary and generous commission.
• Top Performing Agents in their second year and onward, can earn up to $85k+.

Our Sales Representative, Inbound Remote position is available for candidates based in the state of Florida. Applicants must reside within the specified location to be considered for this role.

Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.

Job Details

As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders.

You'd be a great fit if you are:

A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.

A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their inidual needs.

A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders.

A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.

Position Details:

From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!

• Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
• Comprehensive medical benefits from Day 1.
• No cold calls, all incoming warm leads.
• Opportunities for rewards and recognition.
• Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift.
• All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet services.

Qualifications

• 2-3 years sales experience preferred. 2 years of sales/service-related work experience required.
• Strong, engaging interpersonal and persuasion skills needed to close sales.
• Ability to communicate well to both prospects and customers.
• Excellent analytical, decision-making and organizational skills.
• Strong typing capabilities and PC proficiency.
• Property and Casualty License required after hire.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every inidual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco

Title: Sales Representative, Inbound Remote

Location:

• Plano, Texas, United States
• San Antonio, Texas, United States
• McKinney, Texas, United States
• Dallas, Texas, United States
• Frisco, Texas, United States
• Houston, Texas, United States
• Carrollton, Texas, United States
• McAllen, Texas, United States
• Brownsville, Texas, United States
• Bedford, Texas, United States
• Georgetown, Texas, United States
• Richardson, Texas, United States
• Arlington, Texas, United States
• Austin, Texas, United States
• Amarillo, Texas, United States
• Fort Worth, Texas, United States

Remote

Job Description:

Now Hiring: Future Remote Inside Sales Representatives!

Apply Today - Classes Start March 2026!

Are you prepared to embark on a fulfilling career in insurance sales? We invite enthusiastic, people-oriented candidates to submit their applications early for our Inside Sales Representative training programs starting in March 2026.

Key Dates

• Licensed Class Begins: April 6, 2026
• Unlicensed Class Begins: March 23, 2026

As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support you need to succeed from day one.

Plus, you'll enjoy:

Generous earning potential

Paid licensing and training opportunities

Comprehensive benefits

Flexible work arrangements

Strong work-life balance

And more!

Why Liberty Mutual?

Pay Details:

• Starting base salary is $45K with opportunity for growth.
• Average earnings range from $55K-$75K through a combination of base salary and generous commission.
• Top Performing Agents in their second year and onward, can earn up to $85k+.

Our Sales Representative, Inbound Remote position is available for candidates based in the state of Florida. Applicants must reside within the specified location to be considered for this role.

Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.

Job Details

As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders.

You'd be a great fit if you are:

A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.

A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their inidual needs.

A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders.

A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.

Position Details:

From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!

• Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
• Comprehensive medical benefits from Day 1.
• No cold calls, all incoming warm leads.
• Opportunities for rewards and recognition.
• Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift.
• All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet services.

Qualifications

• 2-3 years sales experience preferred. 2 years of sales/service-related work experience required.
• Strong, engaging interpersonal and persuasion skills needed to close sales.
• Ability to communicate well to both prospects and customers.
• Excellent analytical, decision-making and organizational skills.
• Strong typing capabilities and PC proficiency.
• Property and Casualty Insurance License. Training will be provided if you do not currently hold a license.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every inidual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Title: Sales Representative, Inbound Remote

Location:

• Chandler, Arizona, United States
• Tucson, Arizona, United States
• Mesa, Arizona, United States
• Peoria, Arizona, United States
• Scottsdale, Arizona, United States
• Flagstaff, Arizona, United States
• Prescott, Arizona, United States
• Tempe, Arizona, United States
• Yuma, Arizona, United States
• Kingman, Arizona, United States
• Florence, Arizona, United States
• Phoenix, Arizona, United States

Remote

Job Description:

Description

Apply Today - Classes Start March 2026!

Are you prepared to embark on a fulfilling career in insurance sales? We invite enthusiastic, people-oriented candidates to submit their applications early for our Inside Sales Representative training programs starting in March 2026.

Key Date:

• Unlicensed Class Begins: March 23, 2026
• Licensed Class Begins: April 6, 2026

As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support you need to succeed from day one.

Plus, you'll enjoy:

Generous earning potential

Paid licensing and training opportunities

Comprehensive benefits

Flexible work arrangements

Strong work-life balance

And more!

Why Liberty Mutual?

Pay Details:

• Starting base salary is $45K with opportunity for growth + generous commission.
• Average first year earnings range from $55K-$75K through a combination of base salary and generous commission.
• Top Performing Agents in their second year and onward, can earn up to $85k+.

Our Sales Representative, Inbound Remote position is available for candidates based in the state of Arizona. Applicants must reside within this specified location to be considered for this role.

Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.?

Job Details

As an Inbound Sales Representative you will be handling inbound calls and warm leads, consulting with potential and existing policyholders on their insurance needs and matching the correct coverages, products, and benefits to convert sales leads into policyholders.

You'd be a great fit if you are:

A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.

A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their inidual needs.

A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders.

A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.

Position Details:

From day one you will begin paid training in a remote work environment. All Inbound Sales Representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!

• Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
• Comprehensive medical benefits from Day 1.
• No cold calls, all incoming warm leads.
• Opportunities for rewards and recognition.
• Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a

minimum of 12 months before consideration for another shift.

• All computer equipment is provided. You must be able to maintain department work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet service

Qualifications

• 2-3 years sales experience preferred. 2 years of sales/service-related work experience required.
• Strong, engaging interpersonal and persuasion skills needed to close sales.
• Ability to communicate well to both prospects and customers.
• Excellent analytical, decision-making and organizational skills.
• Strong typing capabilities and PC proficiency.
• Property and Casualty License required after hire.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every inidual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Title: Sales Representative, Inbound Remote

Location: 

• San Antonio, Texas, United States
• McKinney, Texas, United States
• Dallas, Texas, United States
• Plano, Texas, United States
• Frisco, Texas, United States
• Richardson, Texas, United States
• Arlington, Texas, United States
• Houston, Texas, United States
• Austin, Texas, United States
• Amarillo, Texas, United States
• Fort Worth, Texas, United States
• Carrollton, Texas, United States
• McAllen, Texas, United States
• Brownsville, Texas, United States
• Bedford, Texas, United States
• Georgetown, Texas, United States

Job Category - Sales - Inside/Call Center

Typical Starting Salary - $55,000-$75,000

Minimum Salary - $55,000.00

Maximum Salary - $75,000.00

Schedule - Full-Time

Flexible Time Off Annual Accrual - days - 15

Job Description:

Apply Today - Classes Start March 2026!

Are you prepared to embark on a fulfilling career in insurance sales? We invite enthusiastic, people-oriented candidates to submit their applications early for our Inside Sales Representative training programs starting in March 2026.

Key Date:

• Unlicensed Class Begins: March 23, 2026
• Licensed Class Begins: April 6, 2026

As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support you need to succeed from day one.

Plus, you'll enjoy:

• Generous earning potential
• Paid licensing and training opportunities
• Comprehensive benefits
• Flexible work arrangements
• Strong work-life balance

And more!

Why Liberty Mutual?

Pay Details:

• Starting base salary is $45K with opportunity for growth.
• Average earnings range from $55K-$75K through a combination of base salary and generous commission.
• Top Performing Agents in their second year and onward, can earn up to $85k+.

Our Sales Representative, Inbound Remote position is available for candidates based in the state of Florida. Applicants must reside within the specified location to be considered for this role.

Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.

Job Details

As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders.

You'd be a great fit if you are:

A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.

A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their inidual needs.

A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders.

A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.

Position Details:

From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!

• Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
• Comprehensive medical benefits from Day 1.
• No cold calls, all incoming warm leads.
• Opportunities for rewards and recognition.
• Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift.
• All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet services.

Qualifications

• 2-3 years sales experience preferred. 2 years of sales/service-related work experience required.
• Strong, engaging interpersonal and persuasion skills needed to close sales.
• Ability to communicate well to both prospects and customers.
• Excellent analytical, decision-making and organizational skills.
• Strong typing capabilities and PC proficiency.
• Property and Casualty Insurance License. Training will be provided if you do not currently hold a license.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every inidual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Title: Foundation Assistant

Location: Denver, CO, United States

Full-time

Hybrid

Salary

$47,700.00 - $50,000.00 Annually

Job Description:

The Foundation for Colorado Community Colleges is hiring a Foundation Assistant to join their team. The Foundation is a 501(c)3 non-profit that makes scholarships available statewide, advances key programmatic initiatives, provides training and support for CCCS college foundations, and develops partnerships to implement state of the art programs. 

This is a great opportunity for someone who is looking for meaningful work, with a focus on supporting philanthropic efforts that expand opportunity and support learner success, including regular interaction with student scholarship recipients. You'll be able to see the true impact of your work every day! We are looking for someone who will be a great representative of the Foundation, exhibiting compassion, creativity, and flexibility. This role is housed at the Colorado Community College System (CCCS), which provides generous leave, excellent benefits, and flexible work schedules, including hybrid-remote work within the state of Colorado.

Note: While listed as a hybrid work environment, this position will be expected to work at least three days in the office.

Duties Include:

You will provide support for Foundation team members by supporting Foundation events, maintaining fiscal documentation, developing correspondence, preparing gift receipts, maintaining website updates, and supporting the scholarship award process. You will also perform other administrative tasks, including scheduling meetings, proofreading, document preparation, and database entry. This position regularly interacts with senior leadership, including the CCCS Chancellor, college presidents, the Foundation board, and other VIPs, requiring professionalism and discretion.

• Administrative support to include scheduling appointments and travel, preparing donor packets, ordering office supplies, managing mailing lists, and preparing expense reports.
• Supports scholarship application and review processes, including answering student questions, data entry into a database, marketing and outreach, working with volunteer readers, tabulating scores, compiling packets, volunteer training, etc.
• Serves as the lead contact for all student scholarship inquiries and acts as the relationship manager with scholarship recipients.
• Coordinates logistics for Foundation special events, donor events, and meetings, including administrative tasks such as developing invitation lists and managing RSVPs, ordering supplies, and coordinating invitations.
• Performs data entry in the donor database, including maintaining donor gifts and records and entering contact reports or entering proposals. Runs basic reports.
• Supports the Foundation team in developing and preparing fundraising and donor relations materials including, donor stewardship reports, proposals, and meeting briefings.
• Associate's degree. An equivalent amount of professional experience can substitute for the degree.
• Two years performing office administrative tasks and coordinating business processes for an organization.

Attributes that will contribute to success in this position:

• Proficiency in utilizing Microsoft Office Suite.
• Excellent customer service and interpersonal skills.
• Attention to detail and exceptional organization skills.
• Excellent communication skills, both spoken and written.
• Creative, proactive, and solution oriented.
• Poise and ability to stay calm under pressure.
• Ability to maintain confidentiality and use discretion.
• Knowledge of non-profit organizational operations.

Work Location/Travel Expectations: 

• The office location for this position is 9101 E Lowry Blvd, Denver, CO 80230. 
• While alternative work arrangements may be available, this position is expected to be in the office at least three days a week.
• Occasional travel to donor sites, event locations, conferences, or to CCCS colleges may be needed.

The Colorado Community College System is the state's largest provider of higher education and workforce training, consisting of 13 colleges and over 35 locations across the state, educating approximately 130,000 students annually. In addition, we train more than 4,000 Coloradans each year through customized employer training programs. Our mission is to provide accessible, responsive learning environments where students can achieve their educational, professional and personal goals in an atmosphere that embraces academic excellence, ersity and innovation. We are an organization that encourages iniduals to bring their whole selves to work.

CCCS believes when all human qualities are regarded with dignity and respect and when everyone has access to the inidualized support they need, all will have the opportunity to thrive. In all aspects of the employment process, decisions are made based on merit, competence, performance and business need without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, creed, ancestry, national origin, marital status, genetic information, military status, or any other protected status in accordance with applicable law.

Note: per the Colorado Job Application Fairness Act, an applicant may redact information from their resume, cover letter, and/or transcripts that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution. If your position requires us to review an official transcript, without redacting, we will request one as part of our conditional offer process. In order to evaluate work experience against established requirements for positions, we are still requesting dates of service (month and year) for positions in the applicant's work history.

Title: Sales Representative, Inbound Remote

Location: Rochester, New York, United States • Buffalo, New York, United States • East Syracuse, New York, United States • North Syracuse, New York, United States • Albany, New York, United States

Job Category - Sales - Inside/Call Center

Typical Starting Salary - $55,000-$75,000

Minimum Salary - $55,000.00

Maximum Salary - $75,000.00

Schedule - Full-Time

Flexible Time Off Annual Accrual - days - 15

Job Description:

Description

Apply Today - Classes Start February 2026!

Are you prepared to embark on a fulfilling career in insurance sales? We invite enthusiastic, people-oriented candidates to submit their applications early for our Inside Sales Representative training programs starting in February 2026.

Key Date:

• Unlicensed Class Begins: March 23, 2026
• Licensed Class Begins: April 6, 2026

As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support you need to succeed from day one.

Plus, you'll enjoy:

Generous earning potential

Paid licensing and training opportunities

Comprehensive benefits

Flexible work arrangements

Strong work-life balance

And more!

Why Liberty Mutual?

Pay Details:

• Starting base salary is $45K with opportunity for growth.
• Average earnings range from $55K-$75K through a combination of base salary and generous commission.
• Top Performing Agents in their second year and onward, can earn up to $85k+.

Our Sales Representative, Inbound Remote position is available for candidates based in the state of New York. Applicants must reside within the specified location to be considered for this role.

Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.

Job Details

As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders.

You'd be a great fit if you are:

A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.

A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their inidual needs.

A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders.

A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.

Position Details:

From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!

• Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
• Comprehensive medical benefits from Day 1.
• No cold calls, all incoming warm leads.
• Opportunities for rewards and recognition.
• Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift.
• All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet services.

Qualifications

• 2-3 years sales experience preferred. 2 years of sales/service-related work experience required.
• Strong, engaging interpersonal and persuasion skills needed to close sales
• Ability to communicate well to both prospects and customers
• Excellent analytical, decision-making and organizational skills
• Strong typing capabilities and PC proficiency
• Property and Casualty License required after hire.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every inidual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Title: Sales Representative, Inbound Remote

Location:

Lake Mary, Florida, United States

Job Description:

Apply Today - Classes Start March 2026!

Are you prepared to embark on a fulfilling career in insurance sales? We invite enthusiastic, people-oriented candidates to submit their applications early for our Inside Sales Representative training programs starting in March 2026.

Key Date:

• Unlicensed Class Begins: March 23, 2026
• Licensed Class Begins: April 6, 2026

As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support you need to succeed from day one.

Plus, you'll enjoy:

Generous earning potential

Paid licensing and training opportunities

Comprehensive benefits

Flexible work arrangements

Strong work-life balance

And more!

Why Liberty Mutual?

Pay Details:

• Starting base salary is $45K with opportunity for growth.
• Average earnings range from $55K-$75K through a combination of base salary and generous commission.
• Top Performing Agents in their second year and onward, can earn up to $85k+.

Our Sales Representative, Inbound Remote position is available for candidates based in the state of Florida. Applicants must reside within the specified location to be considered for this role.

Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.

Job Details

As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders.

You'd be a great fit if you are:

A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.

A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their inidual needs.

A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders.

A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.

Position Details:

From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!

• Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
• Comprehensive medical benefits from Day 1.
• No cold calls, all incoming warm leads.
• Opportunities for rewards and recognition.
• Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift.
• All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet services.

Qualifications

• 2-3 years sales experience preferred. 2 years of sales/service-related work experience required.
• Strong, engaging interpersonal and persuasion skills needed to close sales
• Ability to communicate well to both prospects and customers
• Excellent analytical, decision-making and organizational skills
• Strong typing capabilities and PC proficiency
• Property and Casualty License required after hire.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every inidual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Appeals Referral Specialist (Chicago, IL)

Location:  IL-CHICAGO, 8600 W BRYN MAWR AVE, 10th & 11th FL

Hybrid

Full time

Location: This position will work a hybrid model (remote and office). The Ideal candidate will live within 50 miles of one of 8600 W Bryn Mawr Ave Chicago, IL 60631 our Elevance Health PulsePoint location.

Hybrid 2: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered.

Job Description:

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

• Shift hours: Monday - Friday 11:30am - 8:00pm CST

The Appeals Referral Specialist is responsible for providing support to a clinical team in order to facilitate the administrative components of clinical referrals.

How you will make an impact:

• Initiates and manages clinical referrals for pre-authorization.
• Acts as a liaison between hospital, health plans, physicians, patients, vendors and other referral sources.
• Reviews referrals for completeness and follows up for additional information if necessary.
• Assigns escalated referrals to staff as appropriate.
• Verifies insurance coverage and completes pre-authorization process for radiology and other imaging exams (CT, MRI, MRA, PET, et.) following established process and procedures.
• Responds to inbound calls initiating exam requests following established processes, meets quality and production standards.
• Contacts physician offices as needed to obtain demographic information or related data.
• Enters referrals, documents communications and actions in system.
• Associates in this role are expected to have the ability to multi-task, including handling calls, texts, facsimiles, and electronic queues, while simultaneously taking notes and speaking to customers.
• Proficient in maintaining focus during extended periods of sitting and handling multiple tasks in a fast-paced, high-pressure environment.
• Strong verbal and written communication skills, both with virtual and in-person interactions.
• Attentive to details, critical thinker, and a problem-solver.
• Demonstrates empathy and persistence to resolve caller issues completely.
• Comfort and proficiency with digital tools and platforms to enhance productivity and minimize manual efforts.
• Associates in this role will have a structured work schedule with occasional overtime or flexibility based on business needs, including the ability to work from the office as necessary.
• Performs other duties as assigned.

Minimum Requirements

• HS diploma or GED
• Minimum of 1 year of experience in a high-volume, interactive customer service or call center environment; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences

• Knowledge of medical terminology preferred.

• High-volume, interactive customer service or call center environment experience preferred.

• Working in a hospital, physician's office, or medical clinic environment preferred.

• Insurance pre-authorizations experience preferred.

For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $18.54/hr to $27.81/hr.

Locations: Illinois

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

• The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Job Level:

Non-Management Non-Exempt

Workshift:

1st Shift (United States of America)

Job Family:

CUS > Care Support

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

Title: Principal, Value & Strategy

Location: United States Remote

Job Description:

We're looking for a

Principal, Value & Strategy

This role is Remote, United States

Principal, Strategy and/or Value Services, Thought Leadership & Advisory Services (TLAS)

The Principal is a strategic business partner within Cornerstone's Thought Leadership & Advisory Services organization who works collaboratively with Sales, Sales Effectiveness, Customer Success, Product, and Marketing organizations as well as directly with prospective clients and existing customers.

• Work on key Prospects and Customers to identify the full opportunity to deliver impact to their business, elevate the discussion, and collaborate with sales on strategy to win the business.
• Quickly synthesize key business strategies with deep HCM domain expertise to create clear connectivity and alignment.
• Ability to both qualitatively and quantitatively develop a full business / talent strategy and/or value engagement deliverables that illustrates impact against key business impact measures and business strategies.

Ability to develop custom quantitative analysis, including but not limited to ROI, TCO, and Benchmarking, and adjusting and/or developing based on inidual client & prospect strategies and needs.

• Additionally, the Principal will participate in the entire Value Engagement lifecycle, including executive pre-discovery and pitch work with Sales, to formal on-site Discovery with the client, and finally to validation of the recommendation themes framed and final client executive delivery.

In this role you will…

• Provide professional Advisory Services support to the sales teams and customer success organizations including services positioning, services offerings and methodologies.
• Demonstrates a storytelling ability to not only understand a client's business & talent strategies, but also successfully position Cornerstone's value proposition and services to align and support the business plan.
• Assess opportunity for quantitative impact, understanding that in some cases, there may be none, and be comfortable and proficient at helping sales see the opportunity or the lack thereof.
• Adept at adjusting and/or developing calculation methodologies based on prescriptive assessment of a client or prospects business impact targets. This includes developing custom calculations, and being proficient at in-depth value & financial modeling, including ROI, TCO, and Benchmarking.
• Proficient at succinctly connecting value and business impact to a story that aligns with a client's business, and articulating impact beyond typically bucketed hard & soft costs.
• Analyze trends, make recommendations and participate in both tactical and strategic plans on deals.
• Communicate competitive intelligence from the field.
• Always remain a committed and unselfish team player.
• Build rapport with HR executives, HCM business leaders and position business strategy and value of talent service offerings.
• Collaborate within the TLAS team on webinars, conferences and client presentations, in addition to writing blogs and articles.
• Construct and deliver service proposals for integration, implementation, and talent strategy service offerings.
• Work collaboratively with your peers within Thought Leadership & Advisory Services to tailor the collective approach to increase opportunity for success.
• Multi-task numerous strategy and value engagements and manage priorities and workload while maintaining positive, professional demeanor.
• Continuously learn and adapt new solutions and ideas and improve customer experience and success.
• Energetic, and motivated, self-starter solution driven and trusted team player.
• Think outside the box - bring new ideas forward in a positive, proactive way.

You've got what it takes if you've got…

• B.A. / B.S. required, Advanced degree (MS, MA, PhD, MBA) preferred
• The ability to translate the value of the Cornerstone OnDemand platform into clear business results for prospects and customers.
• The ability to assist/lead in strategy sessions and engagements for Cornerstone clients.
• Consultative experience with engagements creating and driving strategy at the executive level.
• Domain experience in HCM and OD background (minimum 7 years).
• Deep understanding Cloud Computing and Software-as-a-Service delivery models (minimum 7 years).
• Domain experience with large scale HCM software deployments (either as an internal program owner or as an external consultant).
• Quantitative expertise in value / financial modeling, with a demonstrated ability to connect quantitative business impact to a succinct storyboard that aligns to a client's business (minimum 5 years).
• Understanding of sales strategy and deal process highly preferred.
• Excellent client presentation and communications skills and ability to adjust message by audience (Executive, IT, Line of Business).
• Professional image and ability to present to corporate executives.
• Proven ability to organize, prioritize, work effectively and independently to meet deadlines while calmly dealing with competing time projects.
• Excellent writing, presentation development & delivery, and communication & analytical skills are imperative.
• Grasp and communicate abstract concepts and ideas and clearly articulate written and oral solutions.
• Outstanding service-orientation and strong interpersonal skills that create positive relationships with colleagues and client.
• Ability to travel approximately up to 25-40% of the time.

Our Culture:

Spark Greatness. Shatter Boundaries. Share Success. Are you ready? Because here, right now - is where the future of work is happening. Where curious disruptors and change innovators like you are helping communities and customers enable everyone - anywhere - to learn, grow and advance. To be better tomorrow than they are today.

Who We Are:

Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, the complete AI-powered workforce agility platform, meets organizations where they are. With Galaxy, organizations can identify skills gaps and development opportunities, retain and engage top talent, and provide multimodal learning experiences to meet the erse needs of the modern workforce. More than 7,000 organizations and 100 million+ users in 180+ countries and in nearly 50 languages use Cornerstone Galaxy to build high-performing, future-ready organizations and people today.

Total Rewards:

At Cornerstone, we are dedicated to inspiring excellence and pushing boundaries in everything we do. Our compensation strategy is based on three fundamental principles: equitable pay, market-driven research, and skill-based appraisals. As part of our mission to share success and empower iniduals to thrive in an ever-changing world, the listed salary range is just one element of Cornerstone's comprehensive compensation package. This compensation package may also include annual bonuses, short- and program-specific awards depending on the role, and a comprehensive benefit offering. The disclosed salary range reflects the geographic differential based on the location of the position if applicable. The starting salary for the successful applicant will depend on several job-related factors, including education, training, experience, certifications, location, business needs, and market demands. This range is based on a full-time position and may be adjusted in the future. Join us in shaping the future of work - tomorrow, together. Experience flexibility and empowerment in your career at Cornerstone. The BASE salary range for this position is: 143100 - 229000 USD.

Check us out on LinkedIn, Comparably, Glassdoor, and Facebook!

Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, religion, color, gender, sex, age, sexual orientation, gender identity, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at [email protected] or +1 855 454 8433.

Title: Solutions Architect, DACH

Location: Remote, Germany

Job Description:

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. 

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

An overview of this role

• Your opportunity in the Solutions Architect team is to become a trusted advisor to GitLab prospects and clients and show how the GitLab solutions address client business requirements. You are responsible for driving and managing the technology and value evaluation and validation stages of the sales process. As a product advocate for GitLab’s Enterprise Edition, you will focus on the technical solution while also understanding the business outcomes the customer wants to achieve.

What You’ll Do  

You help drive value and change with software development for one of the fastest-growing platforms. By applying solution selling and architecture experience from planning to monitoring, you also support and enable the successful adoption of the GitLab platform by our top enterprise customers. You work collaboratively with Sales, Customer Success, Engineering, Product Management, and Marketing organizations to realize customer value. Key milestones include:

• In the first 30 days, successful completion of the Solutions Architect Onboarding plan.
• Within two months, collaborate closely with your peers to gain comprehensive knowledge of the GitLab platform, DevOps practices, and associated technologies and learn through shadowing our value selling approach.
• Within three months you start to engage with customers, both onsite and remote, in a technical consultancy and advisor role during the pre-sales process while providing technical assistance and solution guidance.
• In partnership with the sales team, you formulate and execute a sales strategy to exceed revenue targets through the adoption of GitLab.
• With comprehensive knowledge of the GitLab platform and associated technologies, you educate customers of all sizes on the value proposition of GitLab while participating in discussions throughout the organization to ensure successful GitLab deployment.
• You guide technical evaluations via POC/POV ownership, RFP/audit support, and workshop design.
• You build relationships with people within customer environments to enable them to be GitLab advocates.
• Serve as the customer advocate to other GitLab teams, including Product Development, Sales, and Marketing.
• Continuously improve your professional skills with a focus on personal mastery and team learning through activities such as training, reading, and seeking mentorship from others.
• Maintain specialty competency in one or more technologies related to GitLab's market focus through activities such as training, certification, and creation of working examples for reuse internally and by customers and partners.

What You’ll Bring 

• Experience with technical pre-sales or as a professional in the field of information technology
• Experience with modern software development or operations and their associated technologies
• Experience with cloud computing and related technologies and practices
• Understanding of the end-to-end software development lifecycle
• Understanding of continuous integration and continuous deployment
• Ability to use GitLab
• Ability to travel if needed and comply with the company’s travel policy

How GitLab will support you

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off 
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave 
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.  

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics.

HR Support Representative

Location: Sofia, Sofia City Province, Bulgaria, Bulgaria

Employees can work remotely

Full-time

Company Description

Sutherland has been a global leader in Customer Experience Management (CXM) for over 37 years, delivering cutting-edge automation and innovative solutions to enhance customer service worldwide.

Job Description

As a Bilingual HR Support Representative, you will provide fully back-office administrative support throughout the employee lifecycle in a corporate HR environment, ensuring a positive experience for employees at every stage.

• You will work remotely in standard 8-hour day shifts, supporting HR operations across multiple sub-teams.

Key Responsibilities

• Global Work Authorization – work permits, passports, background checks, and criminal record validation
• New Joiner Support – onboarding, documentation processing
• Data Management – updating employee records and personal information
• Exit Processes – offboarding and termination support
• Disability Services and Payroll inquiries
• Maintain strict confidentiality and high standards of professionalism
• Meet performance metrics and contribute to overall team success

Qualifications

• Fluency in Polish (minimum B2 level)
• Fluency in English (minimum B2 level)
• Strong attention to detail and high accuracy
• Excellent written communication and organizational skills
• Problem-solving mindset with ability to prioritize
• Comfortable working independently in a virtual environment
• Experience in administrative support or HR-related roles is a plus, but not mandatory

Additional Information

What We Offer

• Fully remote / work-from-home opportunity (standard working hours, full equipment provided)
• Fully back-office position with no voice support
• Long-term, full-time employment contract
• 21 days of paid vacation per year

Comprehensive benefits package including:

• Health and life insurance
• Food vouchers
• Multisport card
• Professional development through in-house training and certifications
• Recognition and rewards programs
• Employee Assistance Program with 24/7 psychological support
• Digital onboarding process with eSignature tools
• Exclusive employee discounts, gifts for life events, team-building

Annuity Operations Care Specialist

Hybrid - In office 3 days per week

Bethlehem

Pittsfield

Full time

Guardian’s Annuity In-Force Operations CARE team is seeking a highly motivated inidual who is pursuing an opportunity to develop and grow their experience as an Annuity Operations Specialist. We are looking for an avid learner who possesses strong analytical and communication skills to support our annuity growth. This role is responsible for delivering accurate, timely, and compliant processing to support end-to-end in-force annuity transactions. As well as providing a high-touch service experience to our customers.

As an Operations Specialist, you are empowered to take full ownership of each request from intake through resolution. You ensure stakeholders are informed at every stage, resolve complex issues independently, and escalate when appropriate to meet service and regulatory expectations.

This role embraces the CARE mindset — Communicate, Advocate, Respond, and Empower — demonstrating authentic care for contract holders, field partners, and internal teams while driving operational excellence.

You are

• Motivated to positively impact customer and partner experiences through accurate in-force transaction processing
• Action-oriented with the ability to assess priorities and manage competing deadlines
• Detail-oriented and procedure-driven with a strong commitment to quality and compliance
• Comfortable communicating complex information clearly via email and phone
• Accountable for outcomes and follow-through
• Willing to challenge existing processes and contribute ideas for improvement
• A collaborative team member open to feedback
• Flexible to contribute overtime equitably when needed

You will

• Process and prioritize a wide range of in-force annuity transactions
• Provide high-level service to contract holders and internal partners
• Own complex or escalated in-force cases from intake to resolution
• Perform root-cause analysis on issues and recommend improvements
• Meet or exceed quality, accuracy, and timeliness metrics
• Partner with Product, Compliance, Finance, Treasury, and Contact Center teams
• Develop subject-matter expertise in annuity products, systems, and procedures
• Participate in cross-functional projects and initiatives

You have

• College degree preferred or equivalent industry experience
• 2+ years of insurance, annuity, or retirement operations experience
• Working knowledge of annuity products preferred
• Strong organizational skills and attention to detail
• Ability to exercise discretion and independent judgment
• Proficiency in Microsoft Outlook, Word, and Excel preferred
• A positive, service-oriented mindset and commitment to continuous learning

LOCATION

This is a hybrid role, requiring three days per week onsite in either Bethlehem, PA or Pittsfield, MA office. Team members must be able to come to campus as needed. Onsite requirements are subject to change based on business needs.

TRAVEL

No travel is required for this position.

Salary Range:

$42,830.00 - $64,250.00

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Customer Support Representative - 1st Shift (Hybrid)

locations

Portage, Michigan

time type

Full time

job requisition id

R559599

Work Flexibility: Hybrid

Schedule:

• 1st Shift: Mon – Fri, 10:30am - 7pm
• Hybrid: In office 3x/week, Mon - Weds
• Overtime based on business need

What you will do

Work as a liaison between customers and internal departments within the organization to ensure customer satisfaction. Responsibilities include but are not limited to responding to customer inquiries for information and pricing, data entry, and requests for technical support.

• Assist customers by determining order status and working to resolve product related problems and questions
• Inform customers of standard procedures when placing an order and follow up (verbally or in writing) to ensure customer satisfaction
• Follow a standardized order entry process to ensure 100% accuracy for all orders (as defined by the company) that are submitted electronically or by fax with 48-hours of receipt for capital orders and 24-hours for service orders
• Answer all incoming customer calls from customers/sales reps and service techs and serve as a back-up for placing service part orders.
• Customer satisfaction: Perform with honesty and integrity instituting a highly responsive and unsurpassed level of customer service. Live The Stryker Brand, to earn customer loyalty by developing true friendships with our customers, providing best-in-class products, services, and quality
• Interact with multiple departments, such as service parts, field service, materials, production, logistics, sales, finance, and management
• Build relationships and foster teamwork with fellow team members, leadership, and iniduals within other departments

What you need

Required

• High school diploma or equivalent
• Two (2) years relevant work experience

Preferred

• ERP (JDE/ SAP/ Sales Force/ Genesys) experience
• Experience in call center, or customer-facing environment

Travel Percentage: 10%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to iniduals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Account Manager, North America

Denver, CO

Full-Time 

Remote

Cin7 is a fast-growing global software company that provides solutions for modern-day product sellers. We help these sellers connect and simplify their operations, keep track of their inventory at scale, and help them sell their products across multiple sales channels around the world.

Cin7 is expanding very quickly with a mission to empower product sellers to thrive by making selling as easy as buying. We are committed to this mission to become the leading Inventory Management Software brand in the world.

Serving over 8,000 customers globally, processing more than 125 million orders per year, and supporting over $35B of Gross Merchandise Value, Cin7 has been rated best overall in inventory management software in 2024 by Forbes Advisor.

How you'll make an impact:

As an Account Manager, you’ll focus on driving growth revenue for our current customers. 

Cin7 is seeking dynamic SaaS account management talent, energized to help our customer’s businesses thrive through our robust connected inventory platforms. We are looking to hire experienced, customer-focused, Account Managers who are driven to challenge themselves, service customers, solve problems, and consistently crush quota in a fast-paced, collaborative, high-culture environment.

A day in the life:

• • Educate our prospects and customers on the value of our products and how we can help scale their business
  • Meet quotas for customer upsell and cross-sell by closing opportunities
  • Manage renewals proactively for our ARR contract customers
  • Proactively build and maintain a healthy pipeline through prospecting and responding to marketing-generated leads
  • Manage customer contract changes between products, payment terms, etc.
  • Provide detailed and accurate forecasting and maintain CRM/data hygiene
  • Contribute to a culture of winning with Inidual and team goal achievement
  • Active listening, opportunity discovery, professional proposal creation, and presentation
  • Conduct a needs analysis/buying influences and determine the customer’s pain points to understand how our solution will solve those needs
  • Manage customer expectations to create long term Cin7 fans and a high level of customer satisfaction
  • As part of our growing team, you will play an integral role in building, defining, and improving sales processes, strategies, tactics, and more
  • Works towards a shared vision, understanding inidual and team goals, and contributions connecting to wider organizational purpose
  • Pivots between multiple cadences, challenges, and leads workflows seamlessly

What you'll bring with you:

• • 2+ years of Customer Success and/or Account Management experience in a high-velocity SaaS sales environment
  • Ability to establish and sustain relationships with prospects, partners, and existing clients
  • Empathetic, customer-focused, driven, challenge seeking, self-directed learner
  • Consultative sales approach, using value-based selling, including strong negotiation skills and excellent follow-through
  • Resolute in leveraging internal knowledge centers, independent development, internal support members and sales peers as part of the information base
  • Actively drives group synergy in pursuing collective goals
  • A solid history of quota achievement
  • Outstanding written and verbal communication skills
  • Ability to work independently with professional detail in a fast-paced environment
  • Bachelor’s degree

In return, we offer:

• • Competitive benefits, including medical, dental, and vision plans, and a 401K company match program.
  • A flexible PTO policy, allowing you the time you need to recharge.
  • A Global Wellness Day celebrated companywide, providing you a dedicated holiday to focus on your own wellbeing.
  • A erse team, where everyone helps each other, and inclusion is a core value
  • Frequent company-sponsored events so you can get to know your co-workers.

$80,000 - $90,000 a year

80-90k base salary + 44% annual commission potential

Title: Call Center Customer Service Professional (Monday-Friday, No Weekends) Remote

Location: Arkansas, 72223, United States

Department: Customer Service

Job Description:

Please note: You must complete the pre-employment assessment after submission of the online application for your resume to be considered.  The assessment must be completed on a computer, not a phone or tablet.

Customer Care Overview:

We are currently searching for career minded, customer service professionals, ideally with experience in Insurance and Benefits, to join our dynamic team at USAble Life! This is not your typical call center.  We are taking calls from customers who may be going through a challenging time and we need to be at our best, including you!  The ideal candidates will have experience working in a high volume call center solving complex customer concerns with grace and empathy.  Our Customer Care Representatives understand the importance of excellence in service, responding efficiently and appropriately to customer concerns, and maintaining high customer satisfaction.  Being able to deliver on our promise of making a meaningful difference in our customers lives demands excellence in word and action and our Customer Care Team delivers that everyday!   

If you are not someone who demonstrates career stability, this may not be the right fit.   We value our employees and customers.  We need people who show up daily and deliver on our promise.  There is no exception to this because our business demands it.  If you enjoy making a meaningful difference in the lives of others, are an adept problem solver with outstanding people & communication skills, and want a chance to provide peace of mind when our customers need it most, this role may be the perfect fit for you.  

Hours: Candidates must be able to work varying shifts of 8:00 a.m. to  4:30 p.m. CST or 8:30 a.m. to 5:00 p.m. CST 

Joint Commitment: If you bring consistency, accountability, reliability, and professionalism to your work, we’d love to have you on our team. In return, you’ll join a culture that truly values and recognizes these strengths and rewards you with opportunities to learn, grow, and advance.

What We Offer You:

• A culture that values employees and celebrates, empowers, and inspires a erse workforce
• Compensation is 40k to 45k dependent upon experience.
• Outstanding and affordable benefits package including Medical, Dental, Vision, and company HSA contribution in 31 days or less
• Great hours: Monday – Friday, No Weekends or Holidays
• 401(k) with up to a 6% match that is fully vested from day one
• PTO provided on date of start plus 11 paid holidays
• Yearly performance bonus potential of $2,700
• Remote opportunity with company-provided equipment
• Paid 6 week training 
• Team-oriented, collaborative group of peers
• Career advancement opportunities
• Tuition Reimbursement
• Wellness Program
• Employee Resource Groups
• This is a remote position.

What We Do:

• Committed to delivering the best insurance products for our customers
• Invested in the success of our team members
• Engaged as a erse group of iniduals working together to go the extra mile
• Recognized as multi-year Best Places to Work in Arkansas, Florida, and Hawaii

What You'll Do:

• Demonstrate in both word and action a high quality of care, service, and accountability
• Answer a high volume of calls related to complex and sensitive insurance benefits and claims issues
• Communicate professionally and empathetically to make it easy for members and employers to understand and access their Life, Disability and Essential Care and Recovery insurance
• Exhibit our commitment to providing peace of mind
• Ensure we remain the preferred choice for employers, insurance agents, benefits administrators , and brokers in our distribution network

Essential Duties:

• Demonstrates proficiency in our products and services

• Provide exceptional service by listening, understanding, and demonstrating empathy for the caller's needs and situation

• Review and proficiently explain coverage provisions, claims statuses, and claims decisions

• Navigate multiple computer systems as sources of customer information to answer inquiries, troubleshoot claims, and investigate payment discrepancies

• Demonstrate proficiency in our products and services

• Respond to questions from members, employers, and brokers regarding claims, policies, and billing requests

• Address customer inquiries via phone and email

• Maintains well written notes on all service interactions in a Customer Management Systems (Salesforce) so that the customer and team members can quickly and accurately understand and follow up if necessary

• Manages all self-reporting related to productivity as required

Required Knowledge, Skills, and Abilities:

• Outstanding communication skills with the ability to express verbal and written information clearly and professionally

• Ability to maintain reliable high‑speed internet service with sufficient bandwidth to perform all job duties, including participating in video calls

• Ability to maintain a dedicated, distraction‑free workspace and ensure the secure, compliant use of confidential information and company equipment

• Ability to maintain punctual and regular attendance is a minimum expectation

• Experience working in a high volume call center environment is required

• Ability to listen to the customer's question, probe for appropriate information, and understand the underlying need

• Strong critical thinking and complex problem-solving skills

• Demonstrate strong troubleshooting skills and ability to work in and navigate through multiple administrative systems to locate information, investigate, and resolve service requests    

• Ability to be self-sufficient, manage time in a scheduled work environment and work well with other team members

• Knowledge of MS Office including Word, Excel, and Outlook

• Understand the sensitivity of customer data and demonstrate the ability to protect both customer and business information

• Ability to maintain perfect attendance during the 6 week training period

• Experience working in Life, Health, or Supplemental Insurance is preferred

• Bilingual in English and Spanish is a plus

Required Education and Experience:

• High school diploma or GED
• 3 years working in a professional, customer facing role either on the phone or in person
• Demonstrated career stability

Preferred Education and Experience

• Associates Degree in Communications, Marketing, Business Administration, Insurance or related field
• 2 years of insurance experience

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

 **USAble Life is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.**USAL2

Customer Service Coordinator

Remote

Customer Service

Full time

Description

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.

The Customer Service Coordinator (CSC) is responsible for ensuring the smooth operation of the Customer Service department by providing essential clerical and administrative support. This position demands a high level of organizational skill, attention to detail, and the ability to handle multiple tasks efficiently.

The following are intended to be examples of the accountabilities for which the person in this position is responsible.  This position is not intended to be complete or all-inclusive and does not preclude management from assigning other or related functions for which the inidual has demonstrated competency through performance.

• Assist the Customer Service Leadership team and staff with various administrative and clerical duties to ensure efficient workflows.

• Responsible for electronically filing documents on customer and patient accounts to maintain timely, accurate records.

• Responsible for monitoring and distributing incoming department cases, faxes, voicemails, and emails to ensure the department meets Service Level Agreements for all internal and external customer inquiries.

• Access, enter, and update customer account information in Laboratory Information System, CRM, and other software platforms, and effectively complete all required case management, including written communication with both internal and external customers.

• Expertly process UPS and FedEx pick-up requests, customer supply orders, report redactions, and fax verifications

• Facilitate the company’s monthly Order Entry Verification process per the given Standard Operating Procedure.

• Ensure adherence to all HIPAA, Confidentiality, and Compliance policies, procedures, and standards.

• Other duties and special projects as assigned or required by Customer Service Leadership.

• Maintain regular and reliable attendance

• Ability to ensure HIPAA, Confidentiality, and Compliance policies, procedures, and standards are always adhered to.

• Ability to ensure administrative, physical, and technical cybersecurity controls are always adhered to.

Requirements

• High School Diploma, minimum requirement
• 1+ years general administrative/clerical experience
• Basic knowledge in MS Office (Word, Excel, PowerPoint, Outlook)
• Knowledge of Salesforce.com preferred
• Excellent communication skills (verbal and written)
• Strong organizational skills and attention to detail
• Team player with a can-do attitude
• Ability to work under tight schedules
• Ability to multitask and take direction well
• Self-starter and ability to be _flex_ible

Benefits

• Medical, Dental, Vision, Disability Insurance 
• 401 (k) with Company Match  
• Paid Time off and Holidays 
• Tuition Assistance 
• Behavioral and Health Care Resources

Potential Hiring Range:

• Pay Range:  $16-$18 per hour
• Salary offered is dependent on qualifications, experience, and geographical location.

Title: Customer Operations Executive

Location: London England GB

Type: Full-time

Workplace: Hybrid remote

Job Description:

Join the Revolution in Car Finance 🚗💥

At Carmoola, we’re changing the way people get on the road – making it faster, fairer, and entirely built around the customer. We’ve started with car finance, reimagining it from the ground up with a seamless, digital experience that puts drivers in control.

Since launch, we’ve raised over £240m from top‑tier investors (including QED), helped over 16,000 customers get behind the wheel - and we’re scaling fast.

To take things to the next level, we’re looking for a sharp, passionate, and customer‑obsessed Customer Operations Executive to deliver best‑in‑class support, delight our customers, and help build a world‑class operations engine at Carmoola.

Your Mission

You’ll be the voice of Carmoola to our customers, responding to enquiries via phone, chat, and email, and making sure every interaction delivers a ‘WOW’ experience. From onboarding new customers to supporting them with any questions or issues and managing collections, you’ll play a vital role in making car finance feel approachable, human, and seamless.

This is a high‑impact role for someone who loves helping people, thrives in a fast‑paced environment, and is looking to build their career in a dynamic, growing fintech company.

What You’ll Be Doing

• Delivering WOW service – Responding to customer queries via phone, chat and email, making every interaction warm, friendly and helpful.

• Championing customer satisfaction – Helping onboard new customers and resolving any questions or issues that arise, making sure every customer feels heard and valued.

• Collaborating across teams – Working closely with Product to continually improve the customer experience, providing valuable feedback and ideas.

• Managing loan lifecycle – Helping customers throughout their journey, from onboarding and payments to managing collections, making sure every step is seamless and customer‑centric.

• Looking for ways to go ‘above and beyond’ – Always looking for ways to make the experience better and delight customers.

• Contributing to a growing company – Helping to build and scale operational best practices as Carmoola grows.

Requirements

What You’ll Bring

• 2+ years of experience in customer service, ideally in a consumer‑friendly environment.
• Fantastic communication skills – warm, approachable and confident across phone, email and chat.
• Strong interpersonal and empathy skills – high EQ, patient and genuinely passionate about making people feel valued.
• Experience working in a mobile app or digital environment (Zendesk experience is a bonus).
• Experience in a fast‑paced or startup environment – a growth mindset and positive ‘can‑do’ attitude.
• Experience in lending or consumer credit is a big plus.
• Highly autonomous and motivated – you take initiative, solve problems quickly and adapt as things evolve.

Please note, this is a shift-based role. You will work a 40-hour week, and our opening hours are 8 am to 9 pm, 7 days a week. You'll usually work 2 weekends a month, but some months it could be 3 weekends.

Benefits

Why Join Carmoola?

• Competitive salary range of £30K - £35K based on experience

• Hybrid working – 3 days a week in our London office, in the heart of beautiful Primrose Hill.

• A high‑impact role with room to grow – You’ll own a core area of our customer experience and have the opportunity to shape and expand your role over time.

• A culture of trust, kindness, and ownership – We move fast, support each other, and enjoy the ride.

If this sounds like your kind of challenge, let’s talk.

Title: Benefits Specialist

Location: United States Remote

Customer Service & Transaction Processing

  Req ID19862 

 Job Type: Full-time regular

Job Description:

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where iniduality is noticed and valued every day.

Benefits Specialist

Remote

Pay rate: $17 an hour, which may be below your state's minimum wage. Please take this into consideration when applying.

Schedule: Monday - Friday 9am-5:30pm or 9:30am-6pm EST

Do you thrive in delivering exceptional, high-touch customer experiences while solving complex issues with precision and care? Are you detail-oriented, professional, and motivated to make a meaningful impact? If so, Conduent invites you to apply to the Benefits Specialist role.

As a Benefits Specialist, you'll be part of a supportive, high-performing culture that values excellence, accountability, and inidual contributions. In this role, you'll provide elevated service to our members and make a real impact on their benefits experience.

About the Role:

• Handle inbound calls with a strong focus on accuracy, empathy, and first-call resolution

• Navigate and effectively utilize multiple systems and tools to research, resolve, and document complex benefit inquiries

• Provide professional written communication, including follow-up and resolution emails

• Process member requests efficiently while adhering to compliance, quality, and service standards

• Deliver a consistent, high-quality customer experience aligned with business expectations

Requirements:

• Strong verbal and written communication skills

• Ability to navigate and work across multiple systems and tools simultaneously

• Attention to detail

• Problem solving and critical thinking skills

• Must be able to successfully complete a background check

• Must pass an internet speed test (download equal to or greater than 25, upload equal to or greater than 5, Ping ms equal to or less than 175)

• Must have the ability to connect with an ethernet cable to a modem/router

• We are currently NOT hiring in the following geographies, including but not limited to:

States: AK, AZ, CA, CT, CO, HI, IL, MA, MD, ME, MO, MT, NE, NJ, NY, RI, OR, VT, WA.

Metro Areas: Minneapolis - MN, Washington, DC, Denver - CO, Boulder - CO, Edgewater - CO, Flagstaff - AZ.

Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time.

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $17 an hour.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

Technical Support Manager  

Type: Full-time

Workplace: Hybrid remote

Job Description:

Location: London, E15 2HU 

About Recycleye 

Recycleye uses AI-powered robotics to improve recycling performance and help build a circular economy. Our systems run on live industrial sites, where operational reliability, clear processes, and strong customer relationships are essential. 

The Role 

This role owns the operational performance of deployed Recycleye systems and the technical support function. You will ensure customers’ sites run reliably day-to-day, issues are resolved quickly, and support activities are well-planned, tracked, and continuously improved. 

The role is highly hands-on and customer-facing, with responsibility for supporting operations, incident management, site coordination, and process ownership, alongside line management of a small support team. 

Key Responsibilities 

Operational System Oversight 

• Own daily operational health checks across customer sites using video, dashboards, and reports. 

• Proactively identify risks, degradation, and recurring faults before they impact performance. 

• Coordinate corrective actions with customers and on-site engineers.

Incident & Issue Management 

• Lead resolution of live operational issues, from short interventions to complex, multi-day investigations. 

• Track recurring issues and drive permanent fixes in collaboration with engineering and suppliers. 

• Ensure root causes and corrective actions are clearly documented and followed through.

Support Operations & Planning 

• Own Jira ticket lifecycle: prioritisation, tracking, closure, and reporting. 

• Plan and coordinate site visits, including preparation, remote support, and post-visit follow-up. 

• Plan and execute rolling software and hardware updates across customer sites.

Team Leadership 

• Line manage and develop 2 Technical Support Engineers. 

• Balance workload, remove blockers, and ensure consistent support quality. 

• Train the team on updated processes, tools, and ways of working.

Suppliers, Spares & Documentation 

• Manage spare parts usage, logistics, and re-ordering. 

• Maintain operational and technical documentation and training materials. 

• Coordinate Fanuc post-sales activities, including PPM planning, emergency support, and invoice validation.

Requirements

Skills & Experience 

• 5-7 years experience in operations, technical support, field service, or industrial environments. 

• Strong operational mindset with the ability to prioritise, plan, and execute under pressure. 

• Comfortable working with customers in live production settings. 

• Experience with ticketing systems (e.g. Jira) and basic operational reporting. 

• People management experience or desire to be a good manager

Benefits

Salary & Benefits 

• £50,000 – £70,000 per year, dependent on experience. 

• Pension contribution in line with UK auto-enrolment. 

• Unlimited holiday, yes really   

• Hybrid working, 3 days in office, 2 remote.  

• Opportunity to work on high-impact technology driving environmental change.

Title: 2 x Ireland Customer Service Agents - Claremont: WC

Location: Remote UK

Type: Full-time

Workplace: Hybrid remote

Job Description:

Rentokil Initial:

Rentokil Initial is a Global services company employing over 45,000 colleagues across 84 countries. The Company is at the cutting edge of technology and innovation as it strives to protect people and enhance lives, by controlling pests, improving hygiene and improving interior spaces with plants and scenting.

We are experts in the fields we operate in, investing in training, science, innovation and technology, and affording our employees Opportunities for Growth and Development

Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues.

We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world.

Find out more on careers.rentokil-initial.com

Our family of businesses:

Rentokil Pest Control is the world’s leading commercial pest control company who provide quality, diligent and friendly services to all our customers.

We operate in 92 of the top 100 cities

We are highly innovative and have leading technical and scientific expertise and our customers look to us for our knowledge and integrity.

Although we don’t provide the most luxurious of services, this is certainly essential for all of our customers, and to make sure service happens.

Initial Hygiene is the world’s leading hygiene services company who provide quality, diligent and friendly services to all our customers. We produce high quality, tailored hygiene product ranges for washrooms - across all sectors and industries where our customers look to us for our knowledge and integrity

Ambius is the world leader in providing interior landscaping services for a range of customers from boutique hotels, to shopping centres. We use planting, scenting, flowers, artwork and exterior landscaping maintenance to improve the environment for the benefit of the customer and their employees. Ambius is a global brand across North America, Europe South Africa and Australia.

We have central support functions of Human Resources, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in country.

You would be supporting the business in the UK

Requirements

A vacancies has arisen for 2 x Ireland Customer Service Agents

The purpose of this role is to be the first point of contact for all new, prospective and existing customers. You will provide professional customer service through your learnt understanding of business services, products and procedures, accurately managing the client’s expectation for the next steps. Wherever possible you will oblige the client’s request and resolve as many issues as possible for the first time.

Do you have what it takes? If you want to be considered for this role you will need:

QUALIFICATIONS, EXPERIENCE & SKILLS

• Tertiary Education in a related field advantageous

• Minimum of 5 years experience in a similar role

• UK Customer Call Center experience essential

• Evidence of sufficient experience to demonstrate ability

• Strong values in customer service

• Good initiative and judgement skills

• Team player

• Customer Focus: excelling at customer service & able to build rapport

• Familiar with Data Protection Act

• Communication skills: both verbal and written including excellent telephone manner

• Ability to work in a hybrid environment

• KEY WORK OUTPUTS and ACCOUNTABILITY

• Customer Service Complaint Handling Web & Chat Outbound Customer Feedback (Support)Performance Indicators

  • Call Monitoring Scores

  • Telephony Performance

    • Volume of inbound calls handled

    • Volume of outbound calls

    • Average duration of calls

    • Accuracy of log updates

      • Complaints

      • Customer Satisfaction

      • Average speed to completion

      • Call Monitoring Scores

      • Speed of response to emails

      • Email Response Accuracy

      • Chat quality and responses

      • Obtain scores for service provide and detailed feedback

      • Benefits

Are you interested? Here's what you can expect when you join us...

• Hybrid Working

Equal Opportunity

Rentokil Initial is committed to achieving Diversity and Equity across the business.

Do you love to provide a valued professional service throughout your community? Do you feel like you could do the job well? Apply for the role today!

Title: Territory Manager - Lake Tahoe, CA or Reno, NV

Location: Lake Tahoe, California or Reno, Nevada

Department: Customer Development/Sales

Job Description:

No Relocation Assistance Offered

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hills’ mission is to help enrich and lengthen the special relationships between people and their pets. Our decades of science and research guide us in creating nutrition that’s a step ahead so pets and pet parents can enjoy every day together. As the US #1 Veterinarian Recommended pet food brand, knowledge is our first ingredient with 220+ veterinarians, PhD nutritionists and food scientists working to develop breakthrough innovations in pet health.

We are seeking a Territory Manager located in either Lake Tahoe, California or Reno, Nevada. The role is responsible for managing a customer base of veterinary clinics building omnichannel net sales, product mix, growing overall Hills consumption, share of market and BRMO (brand recommended most often), while also staying abreast of the competitive climate in the assigned territory to ensure the appropriate actions take place to drive the business.

What you will do: 

• Manage a customer base of veterinary clinics, building omnichannel net sales, volume, market share and BRMO while improving product mix
• Ensure excellent coverage and 7Ps execution, to grow net sales, drive volume, Brand Recommended Most Often (BRMO) and market share
• Promote and merchandise Hill's products and services. Implement the Perfect Clinic program where applicable.
• Educate customers through detailing and in-clinic seminars on the outstanding economic and nutritional value of Hill's pet diets and products
• Contribute to pets' well-being by driving endorsement of our products
• Develop creative customer specific strategies and joint plans to get results, based on Customer Analysis
• Leverage Hill’s commercial and professional programs to drive product experience, awareness of outstanding formulation and taste to generate professional endorsement, and improve sales and market share in the clinic.
• Rollout new product launches and detail products to clinic staff leading to increased in-store presence and market leadership for all products

• Bachelor's Degree
• DL NUMBER - Driver License, Valid and in State
• Excellent communication, relationship building, and presentation skills, highly competitive, tenacious, and self-motivated
• Strong selling skills. Ability to persuade, negotiate and close
• Excellent skills in time management, planning and handling budgets
• Aim to grow and build a territory and a passion for pets
• Good analytical skills and basic understanding of business and business terminology
• Good work ethic, professional appearance and approach, high integrity

• Doctorate of Veterinary Medicine (DVM)
• 2+ years Sales experience or
• 2+ years Vet Hospital experience or
• Recent commercial internship or
• Sales experience in Animal Health
• Certified Veterinary Technician-NAVTA
• Ability to relocate for future opportunities

Compensation and Benefits

Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.

Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.

Our Commitment to Inclusion

Equal Opportunity Employer

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

#LI-Remote

Title: Territory Manager - Santa Rosa, CA

Location: Santa Rosa, CA US

Department: Customer Development/SalesTravel

Required?:  Travel - 25% of time

Remote

No Relocation Assistance Offered

Job Description:

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hills’ mission is to help enrich and lengthen the special relationships between people and their pets. Our decades of science and research guide us in creating nutrition that’s a step ahead so pets and pet parents can enjoy every day together. As the US #1 Veterinarian Recommended pet food brand, knowledge is our first ingredient with 220+ veterinarians, PhD nutritionists and food scientists working to develop breakthrough innovations in pet health.

We are seeking a Territory Manager located in Santa Rosa, California. The role is responsible for managing a customer base of veterinary clinics building omnichannel net sales, product mix, growing overall Hills consumption, share of market and BRMO (brand recommended most often), while also staying abreast of the competitive climate in the assigned territory to ensure the appropriate actions take place to drive the business.

What you will do: 

• Manage a customer base of veterinary clinics, building omnichannel net sales, volume, market share and BRMO while improving product mix
• Ensure excellent coverage and 7Ps execution, to grow net sales, drive volume, Brand Recommended Most Often (BRMO) and market share
• Promote and merchandise Hill's products and services. Implement the Perfect Clinic program where applicable.
• Educate customers through detailing and in-clinic seminars on the outstanding economic and nutritional value of Hill's pet diets and products
• Contribute to pets' well-being by driving endorsement of our products
• Develop creative customer specific strategies and joint plans to get results, based on Customer Analysis
• Leverage Hill’s commercial and professional programs to drive product experience, awareness of outstanding formulation and taste to generate professional endorsement, and improve sales and market share in the clinic.
• Rollout new product launches and detail products to clinic staff leading to increased in-store presence and market leadership for all products

• Bachelor's Degree
• DL NUMBER - Driver License, Valid and in State
• Excellent communication, relationship building, and presentation skills, highly competitive, tenacious, and self-motivated
• Strong selling skills. Ability to persuade, negotiate and close
• Excellent skills in time management, planning and handling budgets
• Aim to grow and build a territory and a passion for pets
• Good analytical skills and basic understanding of business and business terminology
• Good work ethic, professional appearance and approach, high integrity

• Doctorate of Veterinary Medicine (DVM)
• 2+ years Sales experience or
• 2+ years Vet Hospital experience or
• Recent commercial internship or
• Sales experience in Animal Health
• Certified Veterinary Technician-NAVTA
• Ability to relocate for future opportunities

Compensation and Benefits

Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.

Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.

Our Commitment to Inclusion

Equal Opportunity Employer

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

#LI-Remote

Title: Customer Security Operations Center

Location: Melbourne, Australia

Job Description:

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue.

We're building a more trustworthy Internet. Come join us.

APAC CSOC Manager

Fastly is looking for a talented and motivated leader for our Customer Security Operations Center (CSOC). This globally distributed 24 x 7 team is responsible for operational support for our Fastly security products and services as well as helping with platform security. 

As Manager of the U.S. based team, you will be tasked with fostering an environment of personal and professional growth for the team, identifying and planning for staffing needs, and developing processes that will enable scalable, efficient, and consistently positive customer experiences. 

You will leverage and improve team operations to enable growth.  Responsibilities include building working relationships with cross functional teams to accomplish business goals. To foster career development, providing feedback and coaching is a key part of the role. 

What You'll Do:

• Provide leadership and effectively communicate with all levels of management in areas related to Customer Security Operations, including onboarding, training, escalations, process development, metrics and reporting, and career development.

• Mentoring and growing team members

• As manager for a follow-the-sun operational team, be a supportive manager that can ensure the team is operating in a healthy & sustainable manner for team members.

• Developing robust quality control measures as the team scales.

• Oversee training, process development, and the creation of tooling required to enable the team to be successful in all Customer Security functions.

• Conducting regular performance reviews with CSOC staff

• Interfacing with Customer Support and Engineering teams to optimize processes and reduce toil

• Developing and expanding team KPIs to assess the performance, workload, and utilization of the CSOC to stay ahead of staffing demands.

• Collecting customer and employee feedback about our security products and services to reduce friction for customers, reduce toil for support staff, and foster innovation and advancement of Fastly technologies

• Work closely with product and marketing teams to design, implement, and deliver strong Managed Security Service offerings that delight our customers

• Driving development of tooling and automation so we can leverage technology instead of headcount to deliver an exceptional, efficient, security support experience in both proactive and reactive capacities 

• Provide tactical and escalation management

What We're Looking For: 

• Bachelor’s Degree (B.A.) from four-year college or university in Information Technology, Information Security/Assurance, Engineering or similar area of study; at least 5 years related experience and/or training; or equivalent combination of education and experience preferred.

• Demonstrated track record of leading operations focused security teams (NOC/SOC/Customer Support) 2-5 years experience

• Minimum 2 years experience working in a security focused role

• Demonstrated technical knowledge of current application security, protocols, standards, and best practices

• Demonstrated technical knowledge of current Layer 3 & Layer 4 security, protocols, standards, and best practices

• Ability to clearly convey expectations and responsibilities to team members, providing clarity of purpose and inspiration to your team 

• Proven ability to make decisions and perform complex problem-solving activities under pressure.

• Previous management and project leadership experience required.

• Demonstrated experience and success in handling client relationships either on a primary or secondary basis

• Project management experience for both technical development tasks as well as process improvements 

• Success as a relationship builder and collaborator with strong communication and analytical skills

• Driven and passionate about leading, mentoring and developing teams

• Ability to embrace change while maintaining focus on results and customer experience

We’ll be super impressed if you have experience in any of these: 

• Capable of not only leading, but developing a remote team across multiple time zones.

• Exceptionally curious, continuously motivated by the need to understand why a technical or non-technical problem exists, coupled with the persistence to eliminate it.

• Highly organized and proactive, taking initiative and ownership independently, possessing ability to lead up, down, and across.

• Compassionate, kind, and encouraging of your direct team, and internal partners across the business, acting as a natural and trusted leader.

• A growth attitude, continually improving your knowledge, skills, and abilities, keeping current with industry trends, protocol standards, etc.

• Strong sense of ownership and accountability.

• Highly collaborative. Breaking down walls and barriers is a strong-suit of yours.

• You love documentation, recognizing how information gets shared and distributed for a team that spans the globe.

Work Hours: This position will require you to be available during core business hours. 

This position is a remote role and open to candidates residing in the following locations: Melbourne, Australia

This position may require travel as required by your role or requested by your manager.

Benefits: 

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings?

We offer a comprehensive benefits package designed to meet your needs. Our offerings may vary depending on the country where you work and are subject to change.

Why Fastly?

**We have a huge impact.** Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.

**We love distributed teams.** Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. As a new hire, you will be able to attend our IN-PERSON new hire orientation in our San Francisco office! It is an exciting week-long experience that we offer to new employees to build connections with colleagues across Fastly, participate in hands-on learning opportunities, and immerse yourself in our culture firsthand. 

**We value ersity.** Growing and maintaining our inclusive and erse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.

**We are passionate.** Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.

We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.

All job applications must be submitted through our official careers site at www.fastly.com/about/careers. 

Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and inidual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. 

Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants.

Title: Senior Implementation Project Manager

Location: Remote

United Kingdom

Spain

Netherlands

Workplace: Fully remote

Job Description:

Are you passionate about guiding customers through transformation - ensuring they not only adopt a new solution but truly see its value? As our Senior Implementation Project Manager, you’ll be at the heart of helping pharmaceutical companies successfully implement our platform and embed it into their ways of working. Your mix of project management expertise, customer empathy, and problem-solving mindset will empower teams to maximise value, drive engagement, and foster continuous improvement across their organizations.

At SkyCell, we’re on a mission to revolutionise the pharmaceutical supply chain through cutting-edge hardware, smart software, and tailored services. Our software platform empowers global pharma companies and logistics providers to assess transport risks, optimise packaging, and make data-driven decisions that ensure life-saving medicines reach patients safely and on time.

We’re a fast-growing, purpose-driven scale-up where you’ll make an impact, feel empowered, and thrive in a erse, innovative environment.

Why SkyCell?

·  Purpose-Driven Work: Make a real difference by contributing to a more sustainable future in global logistics and healthcare.

·  Innovation at Heart: Work with cutting-edge technology and be at the forefront of supply chain innovation.

·  Stronger together: Join a supportive team of talented iniduals from over 40 countries, where we work together every step of the way.

·  Growth Opportunities: We believe in investing in our people – continuous learning and development are key pillars of SkyCell.

·  Award-Winning Culture: Join a workplace recognized for its commitment to excellence with a ‘Great Place to work’ award, as well as a Platinum Ecovadis rating highlighting our sustainability and employee well-being.

What You'll Do:

As Senior Implementation Project Manager, your primary goal will be to ensure our customers are successful in implementing our solution and realising its full value within their organisations. You’ll focus on the onboarding and implementation phase, working closely with customers and internal teams to provide proactive support, anticipate needs, and continuously improve our processes and engagement approach. You will:

• Project Management:

  • Lead the end-to-end delivery, from project initiation through successful go-live and continuous improvement phases

  • Lead and manage multiple customer implementation and onboarding projects at pharmaceutical manufacturers

  • Define project scopes, timelines, and milestones while coordinating with internal teams to ensure alignment with customer needs

  • Identify risks and develop mitigation strategies to keep projects on track

  • Communicate project progress, expectations, and updates effectively to stakeholders & ensure delivery of agreed deliverables

   

• Customer Engagement & Success:

  • Become an expert in the platform, understanding its features, capabilities, and best practices for customer use cases

  • Understand customer requirements to provide tailored implementation solutions and support their internal change management

  • Drive and support continuous improvement initiatives to enhance the customer experience and implementation efficiency

  • Guide customers in adopting industry and best practices, with a focus on long-term value realisation and process optimisation

  • Monitor project progress, proactively manage risks and issues, and ensure projects stay on schedule and within scope

  • Define success metrics and consistently report on project performance and customer outcomes

   

• Cross-Functional Collaboration:

  • Partner with the Customer Success, Sales, Product, and Marketing teams to align messaging, improve customer journeys, and drive greater value realisation across all touchpoints

Requirements

This is what you'll need:

• Master’s degree in Business, Supply Chain Management, Information Technology, or a related field preferred

• 8+ years of experience in software implementation, with a strong background in project management and customer-facing delivery

• Demonstrated success leading technology implementations or managing IT operations in a consultancy or enterprise environment

• Familiarity with content or data management platforms

• Ability to demonstrate software solutions effectively and relate them to customer needs

• Experience in Pharma projects & Change management

• Good project management skills; Ability to manage multiple projects across multiple time zones and geographies

• Excellent communication and interpersonal skills

• Language: English

Benefits

What's In It For You

•  Flexibility & Balance: Flexible working hours and work-life balance allow you to tailor work to fit your life.

•  Recognition & Growth: Opportunities for career advancement in a company that values your contributions.

•  Hybrid Workplace: Modern workspaces (in Zurich, Zug, Utrecht and Hyderabad as well as our Skyhub in Basel) and a remote-friendly culture to inspire collaboration amongst a globally erse team.

•  Company-wide Events: Join us for company events to celebrate successes, build teams, and share our vision. Plus, new joiners experience SkyWeek, our immersive onboarding program.

•  Generous Maternity & Paternity Leave: Support for new parents with competitive maternity and paternity leave.

•  Annual Leave & Bank Holidays: Enjoy a generous annual leave package, plus local bank holidays to recharge and unwind

• Ready to Make an Impact?

We’re not just offering a job; we’re offering a chance to be part of something bigger. At SkyCell, you’ll help build a future where pharmaceutical delivery is efficient, sustainable, and transformative.

Title: Supervisor, Billing & Enrollment

Location: Stevens Point, Wisconsin, 54482, United States

Department: Customer Support

Full-Time

Job Description:

At Delta Dental of Wisconsin, we are champions of Oral Health, and we have built our company on a foundation of delivering innovative products and services within our culture of legendary service.   Our culture that sets us apart within our industry and the way we do business and it is different than what many employees experience in their careers.  Our employees stay here because the organization supports them as employees and their career growth.  We have many employees who have stayed for 25, 30, or even 45 years within our organization.

Our team is expanding and we are hiring a Supervisor of Billing and Enrollment to join our Inidual Administration Services team and help us continue to deliver legendary service to our members.   As such, this Supervisor role is intended to support the work of the IAS Billing and Enrollment Team.  

At Delta Dental, in order to attract and retain great employees, we offer a comprehensive benefits package to support our employees and their families.   Our employees like it here, and we know that because our turnover is lower that what you might see in similarly sized organizations in our industry.  Our benefits package includes these great items:

• Health, vision, dental and life insurance
• Short- and Long-term disability insurance
• Health Savings, Flexible Spending and Dependent Care Accounts
• Competitive base salary
• Incentive compensation based on company results
• 401(k) with Employer match for income contributed up to an annual maximum (pre-tax or Roth)
• Bi-weekly employer contribution to employee retirement account of 6.5% gross compensation
• Significant wellness programming to support you, regardless of whether you work from an office, or from home

We encourage owning your work life balance with a Paid Time Office (PTO) allotment that includes PTO time based on years of service, company holidays and time off for volunteering/community work. We don’t just provide it; we encourage our employees to utilize the time off. 

This role is responsible for the daily supervision, support, and work management of the billing and enrollment team within our Inidual Administrative Services ision within our organization.  The billing and enrollment department manages a high volume of EDI enrollment transactions, email correspondence from group customers and agents, new business and group changes, billing and accounts receivable functions and all processing transactions related to billing and enrollment.  This full time position provides guidance and coaching to our Billing and Enrollment Representatives, solves problems related to day to day issues, and contributes to department process improvement.  

Delta Dental of Wisconsin offers a hybrid work schedule, allowing some flexibility to work at home on Wednesdays and Fridays, which allows you to balance your life and your schedule appropriately.  

If you have leadership skills and the drive to make a difference and are ready to join a company that values our employees, culture, and the communities we serve, then Delta Dental of Wisconsin is looking for you.  Apply today. 

Qualifications

Education

Preferred

Associates or better in Business Administration or related field.

Experience

Required

2 years:

Prior experience in business setting, or prior billing and enrollment experience

Preferred

1 year:

Prior insurance industry experience

1 year:

Prior supervisory or leadership experience preferred

Title: Patient Relations Specialist

Location: - Remote- US

Work Type: Remote, Full Time

Job ID: 0000019693

Job Description:

Job Description:

The Patient Relations Specialist plays a vital role in ensuring our patients receive the best care and service possible. This role will handle incoming calls, address patient inquiries, resolve concerns, triage all clinical calls, and schedule all non-surgical office appointments professionally and compassionately. This position greatly impacts patient loyalty and their relationship with the practice for new and existing patients by assuring outstanding patient care, fostering a pleasant initial impression of the practice, and demonstrating to patients that we care.  This position requires working in a structured environment, finding answers quickly, adapting to changing situations, and meeting daily performance metrics. 

Primary Duties & Responsibilities: 

• Inbound Call Handling 

• Efficiently manage a high volume of incoming calls from patients, families, and healthcare providers for all our sites. 

• Patient Support 

• Provide exceptional customer service by listening to patient concerns, answering questions, and addressing issues promptly and empathetically, ensuring a positive patient experience. 

• Problem Solving 

• Triage clinical calls, ensure all appropriate questions are asked, and recommend an appropriate course of action.  

• Quickly identify and resolve all inquiries, complaints, or issues. 

• Uncover the true needs of the patient through branching questions. 

• Scheduling 

• Appropriately schedule patient appointments based on physician guidelines, patient symptoms, and appointment availability. 

• Information Retrieval 

• Maintain proficient knowledge of multiple site protocols and physician schedules/changes to ensure appropriate information is provided to patients across all national markets. 

• Adaptability 

• Adapt to changing situations and prioritize tasks effectively, especially during busy periods. 

• Performance Metrics 

• Meet and exceed daily, weekly, and monthly performance metrics, including quality, call volume, scheduling accuracy, and resolution times. 

• Documentation 

• Clearly and concisely document every patient request and pertinent information via appropriate documentation tools so that the practice can successfully respond to patient needs. 

• Compliance 

• Maintain adherence to regulatory requirements following confidentiality guidelines for current and former patients. 

• Collaboration 

• Coordinate work efforts with other team members to achieve an efficient workflow and time adherence within the office. 

• Effectively communicate and coordinate work efforts with sites to ensure superior, seamless patient care and resolution of issues.

​

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. 

Qualifications: 

• High School Diploma or GED required. 

• Minimum of 3 to 5 years of customer service experience. 

• Minimum of one year experience working in a healthcare or call center setting preferred. 

• Must be able to meet company technology requirements of a remote work environment. 

• Must have a dedicated, quiet, and distraction-free work environment.

Knowledge, Competencies & Skills: 

• Strong analytical and critical thinking skills. 

• Proficient knowledge of Medical Terminology. 

• Excellent customer service skills. 

• A positive attitude and a passion for providing exceptional patient care. 

• Superior written and verbal communication skills, with the ability to listen actively and empathize with patients. 

• Proficient computer software and database skills. 

• Strong organizational skills and attention to detail. 

• Flexibility and adaptability with the ability to multi-task and work in a fast-paced, high-volume environment. 

• Ability to quickly ascertain and implement new product/process information. 

• A commitment to maintaining patient confidentiality and privacy. 

• Ability to type a minimum of 40 words per minute.

Tech Requirements for the Job: 

• High-speed, reliable internet connection to ensure uninterrupted communication and access to necessary systems and tools. 

• Quiet and private work environment to maintain the confidentiality of patient information and minimize background noise during calls. 

• Proficiency in using remote collaboration tools, such as video conferencing software, instant messaging platforms, and customer relationship management systems. 

• Compliance with all security and privacy policies and protocols, including safeguarding patient information and maintaining HIPAA compliance.

Physical Requirements for the Job: 

• Able to sit, stand, and or walk throughout the day. 

• Intermittently required to stoop, bend, speak, and listen.

Job Type: Full-Time 

Title: Third Party Liability Associate

Location: Minnesota

Full time

Job Description:

About Blue Cross and Blue Shield of Minnesota

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated iniduals who share our vision of transforming healthcare. As a Blue Cross associate, you are joining a culture that is built on values of succeeding together, finding a better way, and doing the right thing. If you are ready to make a difference, join us.

This position is remote; however, preference will be given to Minnesota residents*  

The Impact You Will Have 

A Third-Party Liability associate is responsible for reviewing accident-related claims and correspondence to make payment determinations on claims when another party may be liable. This position is also responsible for handling and responding to inbound member, attorney, or other insurance phone calls, providing one call resolutions when possible, and conducting outbound calls as a part of the investigation process to determine other parties’ liability to ensure the responsible party pays for claims as an effort to reduce health care costs. 

Your Responsibilities 

• This position is responsible for handling incoming and outbound calls from injured members, attorneys, other insurance companies and medical providers 

• Conducts research and investigates claims or correspondence to determine other party liability and make claim payment determinations 

• Performs within the acceptable range for productivity and telephone measures as required by the unit 

• Verifies and coordinates coverage limits and benefits with other auto, homeowners, and workers compensation carriers. 

• Assist with other special projects and tasks as directed by leadership based on business needs.

Required Skills and Experience 

• 2+ years of related experience. All relevant experience including work, education, transferable skills, and military experience will be considered. 

• Call center experience handling inbound and outbound calls 

• Experience with computer proficiency 

• Excellent time management skills 

• Proficient with Microsoft Office 

• Demonstrated verbal acuity and conflict resolution skills 

• High school diploma (or equivalency) and legal authorization to work in the U.S.

Preferred Skills and Experience 

• Knowledge of medical terminology 

• 1+ years of experience in healthcare or related industry 

• Third-Party Liability and Subrogation experience highly desired 

• Previous claims experience highly desired

Role Designation

Teleworker

Role designation definition: Teleworking is working full time remote. Hybrid is a minimum of 2 days onsite.  Onsite is full-time onsite.

Compensation and Benefits

$21.50 - $24.59 - $29.51 Hourly

Pay is based on several factors which vary based on position, including skills, ability, and knowledge the selected inidual is bringing to the specific job.

We offer a comprehensive benefits package which may include:

• Medical, dental, and vision insurance

• Life insurance

• 401k

• Paid Time Off (PTO)

• Volunteer Paid Time Off (VPTO)

• And more

Equal Employment Opportunity Statement

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. Blue Cross of Minnesota is an Equal Opportunity Employer and maintains an Affirmative Action plan, as required by Minnesota law applicable to state contractors. All qualified applications will receive consideration for employment without regard to, and will not be discriminated against based on any legally protected characteristic.

Title: Customer Experience Banker - Strongsville, OH (32-35 hrs/wk - Full Benefits Eligibility)

Location: Strongsville Bo Cl

Job Description:

Description

Description

Summary:

Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals.  Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better.  As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers.  You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service.

Duties & Responsibilities:

• Providing excellent customer service and effectively resolving customer issues.
• Being proficient in understanding and educating customers on consumer deposit products.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking,  communication and presentation.
• Other duties as assigned.

Basic Qualifications:

• High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.

Preferred Qualifications:

• 1  year or more in customer service in banking, financial services or goal driven retail sales. 
• Cash handling skills.
• Comfort with technology such as mobile services and online banking services.

***Part time hours: 32-35 a week with future opportunity to move into full time.***

******Full time benefits eligibility******

#teller

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

No

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds:  in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters:  Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume.  All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Title: Credentialing Data Analyst - SHP Health Services - Telecommuter - Day Shift - Full Time

Location: Remote US

Full time

Job Description:

Hours:

Shift Start Time:

8 AM

Shift End Time:

5 PM

AWS Hours Requirement:

8/40 - 8 Hour Shift

Additional Shift Information:

Weekend Requirements:

No Weekends

On-Call Required:

No

Hourly Pay Range (Minimum - Midpoint - Maximum):

$32.730 - $40.910 - $45.810

Required Qualifications

• Bachelor's degree healthcare management, business
• 2 years' database management.
• 3 years' experience in managed care field.

Preferred Qualifications

• 1 year experience in cloud-based credentialing database applications such as MD-Staff or other similar solutions.
• Certified Provider Credentialing Specialist (CPCS) - National Association Medical Staff Services -PREFERRED

Other Qualification Requirements

• Other degree acceptable with a combination of education, managed care, and supervisorial experience.

Essential Functions

• Credentialing delegation oversight
  Knowledge of Department of Managed Care (DMHC), Knox Keene Act for regulations governing Health Maintenance Organizations (HMOs) and Department of Health Services (DHS) regulations regarding delegated services.
  Maintains current knowledge of delegation, contractual agreement(s), and reimbursement models.
  Maintains current knowledge of National Committee for Quality Assurance (NCQA), Department of Managed Health Care (DMHC), Industry Collaboration Effort (ICE), and Centers for Medicare and Medicaid Services (CMS) regulatory standards to ensure Sharp Health Plan credentialing processes meet all health plan contractual compliance requirements. Provides reporting, feedback and documentation, as necessary, to maintain compliance with delegated credentialing requirements.
  Works closely with the Credentialing Verification Organization (CVO) to manage deliverables as defined in the Sharp Health Plan / CVO delegation agreement.
  Responsible for review and ongoing monitoring of credentialing materials to ensure accurate and timely credentialing and re-credentialing of SHP providers within required regulatory timeframes.
  Responsible for plan medical group, group practice, and service ancillary credentialing delegation oversight activities through review of documents and preparation of reports applicable to the oversight process, and coordination with the CVO.
  Responsible for Health Delivery Organizations (HDO) facility credentialing delegation oversight to ensure adherence to NCQA and CMS standards.
  Conducts recredentialing review to include quality indicators such as member appeals, grievances and potential quality issues, working in collaboration with internal teams.
  Performs credentialing audits of delegated entities that perform credentialing functions according to their Sharp Health Plan delegation agreements to ensure compliance with Sharp Health Plan, NCQA, DMHC, CMS and other federal and state credentialing standards.
  Monitors compliance with corrective action plans. Works with accountable leaders to assure all action items are complete within required deadlines.
  Collaborates with the Medical Management and Network Management to obtain complete results of provider site audits.
  Prepares Peer Review Committee information summaries and presents relevant material at quarterly Peer Review Committee meetings.
  Prepares credentialing summaries for all practitioners meeting the Sharp Health Plan threshold criteria for "clean file" and “unclean file” review for presentation at monthly Peer Review Committee meetings.
  Responsible for maintaining timely, complete, accurate credentialing documentation in electronic format.
  Prepares accreditation information for submission and coordinates surveys for organization.
  Provides consultation on the development of guidelines, policies, procedures and protocols.
  Establishes and maintains processes to conduct annual review of delegate credentialing policies and procedures. Reviews for completeness and accuracy as it relates to regulatory standards.
  Develops and maintains policies and procedures for all credentialing and peer review processes in accordance with Sharp Health Plan, NCQA, DMHC, CMS, and other federal and state requirements.
  Participates in ICE workgroups related to credentialing activities to maintain policies and procedures in compliance with regulatory agencies.
  Attends internal and external meetings as appropriate.
• Customer service
  Establishes good working relationships with providers, CVO contacts, medical directors, and all levels of internal and external customers.
  Demonstrates ability to be flexible and prioritize to meet the needs of the organization.
  Prepares clearly written and professional work products.
  Demonstrates cooperation and teamwork and assists others as needed. Accepts interpersonal differences and promotes cooperation with colleagues.
  Fosters open lines of communication and informs leadership of any issues relating to compliance or organizational risk.
  Coordinates and completes assigned projects as required.
  Performs other duties as assigned by the Network Management and Application Optimization, Manager.
• Database management
  Familiarity with basic principles of relational database management and elements of a database.
  Builds database queries and sets up job scheduling.
  Ensures the maintenance of the provider database and is responsible for reporting accurate information for required reports and provider directories.
  Experience developing and identifying processes by which reports are compiled using relational databases.
  Responsible for maintaining data integrity by systematically auditing database entries.
  Develops and maintains timely database policies and procedures.
  Identifies and takes action on IT upgrades to achieve database efficiencies, ease the burden of manual processes and implement department process improvements to maximize efficiency, effectiveness, and productivity in daily work activities.
  Analyzes database administration inefficiencies and streamlines processes accordingly.
• Statistical Reporting
  Produces and reviews statistical reports to monitor delegation oversight and network activities.
  Prepares complex charts and graphs to summarize and visualize report data on an as-needed basis.
  Responsible for validating the accuracy of statistical reporting, e.g., regulatory filings, dashboards, et al, based on database queries and abstracts.
  Tracks and trends identified reports to monitor network activity.
  Ensures accuracy of provider data extracts used for provider directories through data validation procedures.
  Ensures accuracy of management and regulatory reports.
  Compiles statistical reports, on a frequent basis, to demonstrate productivity and efficient workflow processes.
• Process improvement
  Utilizes a continuous quality improvement approach to identify and initiate department process improvements to maximize efficiency, effectiveness, and productivity in daily work activities.
  Makes recommendations to the Network Management and Application Optimization Manager on process improvements with the goal of enhancing quality and provider/member satisfaction.

Knowledge, Skills, and Abilities

• Excellent verbal and written communication skills.
• Excellent organizational skills with attention to detail.
• Strong analytical skills to evaluate, interpret and communicate data in a clear, concise manner.
• Excellent interpersonal skills.
• Ability to tactfully interact with the CVO, providers and their staff.
• Ability to define and prioritize tasks, manage workload and meet deadlines with minimal supervision.
• Thorough understanding of managed care principle, evolutions, and models.
• Familiarity with Department of Managed Health Care (DMHC) and DHS audit requirements as well as NCQA standards for delegation.
• Demonstrates courteous, professional, and cooperative behavior toward internal and external customers.
• Knowledge of NCQA, DMHC and CMS credentialing standards, legislative and regulatory requirements.
• Excellent computer skills, including proficiency in the MS Office Suite, including MS Excel, MS Word, MS PowerPoint, MS Access.
• Expert knowledge in cloud-based applications such as MS Teams, SharePoint, Smartsheet, etc.
• Ability to maintain peer review information confidentiality consistent with California Evidence Code 1157 for credentialing and peer review activities.
• Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified inidual with disability or any other protected class

Title: Remote Sabre Corporate Travel Agent (Day Shift)

locations

Works from Home (Job Posting)

time type

Full time

job requisition id

41652

Job Description:

Why AAA?

At AAA, we provide a reliable and supportive work environment with plenty of opportunities for career growth.

Work-Life Balance:

• Remote Work: This is a work from home position, candidates must live within our territory in order to be considered: (·Connecticut ·Delaware ·Indiana ·Kansas ·Kentucky ·Maryland ·New Jersey ·Ohio ·Oklahoma ·Pennsylvania ·South Dakota ·Virginia ·Washington, DC ·West Virginia)

• Flexible Schedule: The schedule allows for considerable flexibility, with shifts potentially available from 9:30 AM to 6:00 PM EST.

• Paid Holidays: Celebrate eight paid holidays throughout the year.

• Generous Paid Time Off: Accrue over three weeks of paid time off during your first year.

• Paid Volunteer Time Off: Make a difference in your community with paid time off to volunteer.

Rewards and Benefits:

• Compensation: The starting annual base compensation for this position is $18.40 to $42.88 hourly. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law.

• Medical, Dental, Vision, and Prescription Coverage: Take care of your health with our comprehensive benefits package.

• Tuition Reimbursement: Invest in your future with our tuition reimbursement program.

• 401(K) Plan: Save for your retirement with our company-matched 401(K) plan, up to 7%.

• ​​AAA Premier Membership: Enjoy complimentary AAA Premier level membership benefits.

What You'll Do:

• Book domestic and international reservations for air travel, hotel and car rentals, following up when necessary to complete the reservation.  This may include groups.

• Respond to requests for domestic and international price quotations utilizing automated system(s) for international itineraries; queues to rate desk when appropriate.

• Promote the acceptance of fares, rates, and suppliers that match the client’s travel program policies and negotiated contracts. Apply discount programs appropriately.

• Move market share for AAA preferred suppliers.

• Maintain and promote professional and courteous client relations by managing a prompt and accurate response to telephone and email communications.

• Remain informed of all airline rules and regulations and current affairs. Communicate information to clients accurately and appropriately.

• Achieve inidual and contractual service level goals related to telephone, quality, and productivity.

• Maintain client profiles, ensuring specials requests and reward program information such as frequent flyer / driver / hotel stay are included.

• May build airline reservation system profiles for use with a specific group of travelers.

• Monitor, sort and work global distribution systems (GDS) queues daily to maintain quality control.

• Ensure optimum customer service through effective use of phone systems and positive telephone service techniques.

• Other duties as assigned.

Minimum Qualifications:

• High school diploma or equivalent.

• At least 4 years of active experience as a Travel Consultant within the last 6 years.

• 1-2 years of international experience

• Corporate Travel experience and proficiency in Sabre GDS are required.

• Knowledge of domestic and international faring, ticketing procedures, and commission structures.

• Demonstrated professional customer service skills.

• Achieves established office goals for measurable accuracy.

• Demonstrated internet research skills for customer information.

• Know and properly use: airline terminology, codes, fare basis, airline rules and tariffs, resource guides, books, and industry contacts.

• Professional telephone skills.

• Ability to work independently, exercising discretion and judgment.

• Ability to manage multiple tasks and changing priorities.

Full time Associates are offered a comprehensive benefits package that includes:

• Medical, Dental, and Vision plan options
• Up to 2 weeks Paid parental leave 
• 401k plan with company match up to 7%
• 2+ weeks of PTO within your first year
• Paid company holidays
• Company provided volunteer opportunities + 1 volunteer day per year
• Free AAA Membership
• Continual learning reimbursement up to $5,250 per year

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with erse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers.  We strive to attract and retain candidates with a passion for their work and we encourage all qualified iniduals to apply.  It is ACA’s policy to employ the best qualified iniduals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

Job Category: 

Customer Service

Title: Patient Service Representative: Hybrid; Cardiology

Location: Boston, Massachusetts

Full time

Job Description:

This is a full time position working hybrid, 40hrs/wk; from Monday- Friday, supporting the Cardiology Department.

Job Description:

Essential Responsibilities:

1. Answers, screens and processes a high volume of calls in a professional manner. Utilizes and adheres to the phone scripts and guidelines for triaging calls. Asks appropriate questions and uses independent judgment within scope of knowledge and authority to determine the type of appointment, appropriate provider and urgency needed.
2. Utilizes centralized scheduling system and software applications to schedule appointments. Verifies and updates patients' demographic information and transfers to registration for update as needed. Obtains necessary referrals for scheduled visit and documents in system. Document appropriate payer information, including worker's compensation and auto liability.
3. Informs patient of necessary preparation for scheduled visit, including providing documents, films and notes from other providers, required preparation and protocol for diagnostic tests and procedures.
4. Coordinates and interprets multiple data sets required for efficient scheduling of office visits, diagnostic tests and procedures. Coordinates availability of professional services for maximum cost effective utilization of staff, space, equipment and optimal timing for patients and providers. Addresses scheduling problems and concerns with manager to resolve issues.
5. Records and forwards accurate messages to providers and staff. Triages calls for urgent information or services to appropriate staff. Responds to requests for information or assistance within scope of knowledge and authority. Resolves and responds to provider email requests in an efficient and professional manner.

Required Qualifications:

1. High School diploma or GED required. Associate's degree preferred.
2. 1-3 years related work experience required.
3. Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Preferred Qualifications:

1. Call Center and/or telephone customer service experience
2. Strong typing skills 40+wpm. Knowledge of medical terminology
3. Bilingual written and verbal communication skills

Competencies:

1. Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.
2. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
3. Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager.
4. Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
5. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
6. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
7. Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
8. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.

Physical Nature of the Job:

Pay Range:

$20.50 - $25.50

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.  Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

Title: Distribution Clerk - Part Time

Location: Edmonton Canada

Job Description:

Avis Budget Group is an action-packed, high-energy workplace where things move forward every day. We are a global leader in the travel services industry operating two of the most recognized brands in the vehicle rental business. We are a customer-led, service-driven organization that offers an enthusiastic, family-friendly and collaborative work environment where you can expect to be developed, recognized and rewarded for a job well done. If you want to GO somewhere in your career, Avis Budget Group is the place to be.