
Tebra Technologies
4 months ago
100% remote workus national
Title: Billing Support Specialist
Location: United States - Remote
Job Description:
Tebra only initiates contact with candidates via email from an official Tebra email address (@tebra.com, @patientpop.com, or @kareo.com) or through our applicant tracking system, Greenhouse. We will only ask you to provide sensitive personal information through our official application portal — not via social media or text message. We do not conduct interviews via instant messaging.
About the Role
You will play a vital role in providing top-tier service by delivering fast, accurate, and effective solutions to billing company customers. Your ability to understand customer needs and resolve issues efficiently will directly impact customer satisfaction and help meet their objectives. If you’re passionate about problem-solving, delivering exceptional service, and making a difference in a dynamic environment, this role offers the opportunity to contribute meaningfully to both customer success and business growth.
Your Area of Focus
- Provide support across our full customer base via various channels, addressing complex product and technical inquiries with accuracy and efficiency.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Perform thorough root cause analysis for issues, identifying trends and recommending corrective actions.
- Assist users in navigating the software, managing patient accounts, and utilizing features effectively.
- Guide customers on best practices for revenue cycle management, claims submission, payment processing, collections, and denial management within our platform.
- Maintain detailed records of customer interactions, resolutions, and follow-up actions following established procedures.
- Identify, document, and escalate software bugs, system limitations, or recurring issues to product and engineering teams.
- Ensure strict adherence to HIPAA and healthcare data security regulations in all customer interactions and data handling.
- Collaborate effectively with payers (insurance companies), Clearinghouses, and internal teams (e.g., enrollments, product, engineering) to troubleshoot and resolve escalated issues.
- Collaborate with training teams to improve self-help documentation, FAQs, and user guides.
- Meet or exceed established performance metrics, including customer satisfaction, resolution time, and quality benchmarks.
- Handle a high volume of inbound calls daily, ensuring timely and accurate responses to customer inquiries.
Your Professional Qualifications
- High school diploma or equivalent required; associate’s degree preferred.
- 1-year minimum experience in customer support, technical support, or billing support, preferably for a billing company, medical office billing team, contact center or healthcare Saas company.
- Experience in Medical Billing or Healthcare industry.
- Understanding of medical billing workflows, insurance claims submissions, and payment processing.
- Familiarity with CPT, ICD-10, HCPCS codes, medical terminology and denial management is a plus.
- Knowledge of CMS forms, payer policies, and the US Payer landscape preferred.
- Experience with EHR/EMR, practice management software, or healthcare revenue cycle management systems preferred.
- Knowledge of HIPPA compliance and data security best practices.
- Ability to navigate and troubleshoot SaaS- based platforms and related integrations.
- Basic coding knowledge related to medical billing and claims processing.
- Understanding of claims submission and payer communications, including EDI enrollment process.
- Analytics skills to diagnose and resolve billing-related issues efficiently.
- Strong interpersonal and communication skills to support healthcare providers and billing teams effectively.
- Experience using CRM platforms such as Salesforce.
- Strong multi-tasking and time management skills.
About Tebra
Kareo and PatientPop have joined forces to become Tebra, the digital backbone for practice well-being. While our teams are still supporting both products, our new hires and current employees are now united as Team Tebra.
Tebra aims to unlock better healthcare by helping independent practices bring modernized care to patients everywhere. Well over 100,000 providers trust Tebra to elevate their patient experience, and help them grow their practice. At Tebra, we’re building the future of well-being together. That shared vision for tomorrow begins with compassion and humanity today.
Our Values
Start with the Customer
We get to know our customers - and their patients - and look at the world through their lens.
Keep It Simple
Healthcare is too complex. We aim to simplify it for everyone.
Stay Entrepreneurial
We reject the status quo and solve problems with creativity, perseverance, and a bias to action.
Better Together
We are erse, humble, and collaborative. We put the team first and win together.
Celebrate Success
Life is short and joy is underrated. We take time to have fun and celebrate success.
Perks & Benefits
In addition to our healthcare benefits, we also offer amazing perks! Need work from home basics? We offer a discount through Dell! We also offer a number of resources to help you keep your mind and body healthy. Check out Gympass for a great workout, or TelusEmployee Assistance Program to find mental health resources, along with other resources for everyday occurrences.
#LI-EH1 #LI-Remote
In compliance with California's pay transparency laws, the compensation range for this position will be provided and may include an hourly rate, annual salary, or On-Target Earnings (OTE), depending on the nature of the role. The specific compensation structure and detailed range will be discussed with qualified candidates during the initial talent screen.
Remote Pay Range
$23.31—$25 USD
Tebra is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
California residents who apply or are recruited for a job with us: please carefully review our California-specific Privacy Notice under the California Consumer Protection Act here: https://www.tebra.com/privacy-policy/california-supplemental-notice/
If you would like to report a fraudulent Tebra job posting, please contact us at [email protected] and consider reporting your experience to the FBI's Internet Crime Complaint Center or the Better Business Bureau to help keep others safe online, too.
As part of our commitment to a fair and efficient hiring process, Tebra utilizes BrightHire, an interview intelligence platform, for our phone and video screenings. This technology records and transcribes interviews to help us ensure consistency, reduce bias, and make more informed hiring decisions. By applying for this position, you acknowledge that your interview may be recorded.
Title: Call Center Specialist, Spanish-Speaking
Location: Baltimore United States
Department: Practice Ops
Reports To: Call Center Manager
Job Family: Clinic Support
FLSA Status: Non-Exempt
EEO Classification: Administrative support workers
Supervisor: No
Leadership Level: Inidual Contributor On-site
Job Function: On-site at 421 Fallsway Main Clinic; some remote days possible
Hours: 40 hours a week; 8:30am - 5:00pm
Hybrid
Job Description:
Overview
The Spanish-Speaking Call Center Specialist is the first point of contact for members of the community trying to reach agency staff in fluent English and Spanish. They are responsible for providing supportive, efficient, high-quality customer service. The Call Center Specialist will be part of a team of 6 handling calls for a small to medium sized call center. They follow established protocols to perform daily tasks such as scheduling appointments and assisting clients with information for multiple locations. They facilitate communication between clients, vendors and community members with staff. Candidates with Spanish skills will take a language exam and if they pass, they will earn an extra $4000 annually!
Key Role Responsibilities
- Perform the duties and responsibilities of the CSR (client service representative) position, including registration, scheduling, insurance verification, referrals, medical records, and enrollment in order to ensure one-call resolution.
- Collect necessary information for services; consent to treat, demographics, etc. to ensure accurate data for billing claims.
- Respond promptly and appropriately to questions/concerns/complaints and attempt immediate resolution. Assess and identify caller needs in order to connect them with the appropriate services within the agency or through established external partners.
- Record required client information accurately and promptly in the electronic health record.
- Provide good customer service, marked by culturally-competent, client-centered, ethical, respectful, inclusive and professional access for clients, visitors, partners and the broader community.
- Collaborate with team members to improve workflows, maintain/update standard operating procedures and to improve client satisfaction.
- Take personal responsibility for their professional appearance and their workspace, ensuring that both represent the agency in a positive manner.
- Contribute to department goals and objectives. Adhere to department policies, procedures, quality standards and safety standards. Comply with rules, regulations, policies, and procedures of all applicable agency, local, state, federal and regulatory bodies.
Formal Education and Training
- High school diploma or GED is required
Experience
- One year of experience in customer service required
- Experience working with people who are experiencing homelessness or from low-income backgrounds
- Experience working with computers and databases, preferably medical or insurance systems
- Bilingual (Spanish) highly preferred(premium paid associated)
- De-escalation training preferred
Skills
- Excellent customer service, with ability to clearly communicate verbally and in writing
- Must be able to maintain confidentiality in all circumstances
- Must be able to remain calm in highly inflammatory circumstances, providing and taking clear direction and maintaining a respectful demeanor
- High level of motivation, initiative and responsibility
- Able to work with interdisciplinary teams
- Able to cope with interruptions, be flexible and be a team player
Key Agency Responsibilities
In addition to role responsibilities, each staff member of Health Care for the Homeless has the following responsibilities as a part of their employment:
- Models and reinforces the Health Care for the Homeless core values of dignity, authenticity, hope, justice, passion and balance.
- Actively participates in performance improvement activities and actively participates in advocacy activities that support the agency mission
- Performs other duties on an as-needed basis
- Protects clients' confidentiality by maintaining compliance with HIPAA and other healthcare related IT security regulations
Why Join Us?
Be part of a mission-driven team committed to racial equity, social justice, and community wellness.
Work in a dynamic, people-first organization that centers compassion, authenticity, and hope.
Receive training and support to grow in your advocacy and peer work.
Help shape the future of housing and recovery services in Baltimore.
Join us in advancing health equity and delivering exceptional care to our community's most underserved populations. Apply today to be a part of something bigger.
Health Care for the Homeless is an equal opportunity employer.
Notice to Applicants
Health Care for the Homeless participates in E-Verify. All newly hired employees are required to complete the I-9 Employment Eligibility Verification form and provide documentation proving their identity and legal authorization to work in the United States.
We use the E-Verify system to confirm employment eligibility in accordance with federal law.
Title: Administrative Assistant II - Per Diem
Location: Boston United States
Job Description:
Office and administrative duties in busy Security and Parking Office. Customer service, creating ID badges, registering employees for parking, and assistance with special projects.
Specializes in providing routine administrative and secretarial support as directed and under moderate supervision, for an inidual, group, or department. Responsibilities may include coordination and scheduling, supplies and equipment ordering, meeting minutes, correspondence, Answer and transfer phone calls, prepare spreadsheets and presentations. Manage schedules, coordinate travel, conference calls, payroll and transcription. This is an intermediate-level support role.
Essential Functions
Prepare reports, meeting minutes and correspondence.Create and edit documents, spreadsheets and presentations.
Manage schedules, arrange appointments and itineraries.
Coordinate meetings, travel, conference calls, and complete expense reports.
Answer and transfer phone calls.
May perform transcription and proofread and edit literature, prepare applications for department.
Remain knowledgeable of business unit policies.
May make contacts of a sensitive, complex, and confidential nature.
Completes routine tasks under moderate supervision.
Required for All Jobs
Performs other duties as assignedComplies with all policies and standards
Does this position require Patient Care (indirect/direct)? No
Qualifications
Education
High School Diploma or Equivalent required or
Trade/Technical/Vocational Diploma Related Field of Study preferredCan this role accept experience in lieu of a degree? No
Experience
administrative Assistant or Secretarial Experience 2-3 years required
Knowledge, Skills & Abilities
Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing.
Proficiency in MS Office.Ability to proofread and edit written documents.Ability to use phone system.Managing one's own time and the time of others.Strong verbal & written communication skills.Strong interpersonal, written and oral skills.Ability to use standard office equipment.Familiarity with medical terminology.Additional Job Details (if applicable)
Remote Type
Onsite
Work Location
10 Vining Street
Scheduled Weekly Hours
0
Employee Type
Per Diem
Work Shift
Day (United States of America)
Pay Range
$18.58 - $26.58/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.
Title: Clinic/Practice Assistant Senior
Location: Danvers United States
time type
Full time
job requisition id
RQ4061635
Job Description:
Site: Massachusetts General Physicians Organization, Inc.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary: Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations, under minimal supervision. Performs administrative duties related to patient visits including scheduling, check-in, check-out duties (performs all duties of the other levels at highest proficiency level). Actual job duties may vary by Department.
Does this position require Patient Care? No
Essential Functions: Perform routine administrative and clerical duties relating to a clinical service or physician practice office. Make patient appointments and maintain appointment records. Assist callers with routine inquiries, and schedule appointments. Process patient billing forms and scan documents to patient medical record. Maintains a provider's robust clinical schedule including office hours, OR blocks, administrative time, etc. Responsible for in-office procedure and surgical scheduling.
- Acts as "Super User" for scheduling, registration and billing systems. Provides assistance and training to others in these areas. May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.
- Provides functional guidance to Office and Practice Assistants.
- May be required to accept co-payments. Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Experience:
Office experience 3-5 years required
Knowledge, Skills and Abilities
- Strong technology and MS Office skills - Advanced Outlook, Word, Excel, PowerPoint. Epic experience a plus.
- Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.
- Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.
- Communicating effectively in writing as appropriate for the needs of the audience and speaking with others to convey information effectively.
- Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
- Managing one's own time in a busy surgical practice.
- Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.
- Ability to proofread and edit written documents.
Additional Job Details (if applicable)
Physical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)
Remote Type
Hybrid
Work Location
104 Endicott Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$19.37 - $27.71/Hourly
Grade
4
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
1300 Massachusetts General Physicians Organization, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all iniduals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

ann arborhybrid remote workmi
Title: Photo Team Manager - Ann Arbor, MI
Location: Ann Arbor United States
Job Description:
This is a hybrid position. There is a combination of Remote + Onsite work at Various School Locations. You must reside in Ann Arbor, MI or the surrounding cities for this Seasonal Photo Team Manager position.
Become Part of Our Growing Team!
Are you a natural leader who thrives in a fast-paced, dynamic environment? Do you have a passion for photography and creating unforgettable moments for students? If so, we want YOU to join our growing team as a Seasonal Photo Team Manager and take charge of our school photography operations!
WHY JOIN US?
- Competitive Pay: $27-29/hour!
- Full time status - eligible for healthcare benefits!
- Seasonal Flexibility: Work from June through November (with a chance to extend into December depending on event schedules).
- Average of 30+/hour work week with overtime opportunity/pay during peak weeks!
- Paid training - no photography experience required!
- Daily Pay Option: Get paid DAILY via #DailyPay #dailypaynation
- Voluntary Benefits: Enjoy discounts and access to home and car insurance, pet insurance, travel perks, and more!
YOUR ROLE:
As a Photo Team Manager, you'll oversee and inspire your team of talented photographers to capture those magical moments for students K-12 and their families. This role involves a mix of leadership, training, logistics, and hands-on event management. You'll be the guiding force that ensures every school photo day runs smoothly and efficiently!
Training:
- 3-day paid "Train the Trainer" session located at JostensPIX Headquarters in MN plus paid virtual training sessions.
- Identify a local location for pre-season Photographer training.
- Partner with Training Specialist to train your team.
- Provide on-the-job guidance for new hires throughout the season.
SCHOOL PHOTOGRAPHY OPERATIONS:
- Manage photo day logistics, ensuring the right number of photographers are scheduled for each event.
- Research and determine centralized storage location for photography equipment.
- Oversee equipment storage, organization, and coordination of equipment pickups with your team.
- Coordinate weekly pickups with Event Leads for photography hard drives, etc.
- Collect and prepare all photography gear for shipment to MN at the end of the season.
EMPLOYEE MANAGEMENT:
- Partner with HR to conduct interviews and hire Photographer.
- Directly manage Photographers within the Hub.
- Manage school assignments and Photographer scheduling for service area.
- Ensure all details of each photo day event are clear to assigned photographers and school contacts through ongoing communication.
- Establish expectations with photographers to ensure adherence of JostensPIX standards and attendance.
- Attend/lead weekly, virtual team meetings.
- Partner with Travel Coordinator for hotel reservation needs.
- Oversee and approve Photographer expenses; manage overtime and travel needs.
PHOTOGRAPHY EXECUTION:
- Understand and execute JostensPIX photography in adherence with Jostens protocol.
- Work some events as a Photographer or Event Lead when needed, providing hands-on support during peak days.
- Attend 2-3 Photo Day events per week as additional support.
- Ensure smooth operations, from setting up equipment to troubleshooting tech issues. (i.e. Photographer attendance, tech issues, etc.).
- Ability to travel to schools within assigned Hub as needed.
WHAT YOU BRING TO THE ROLE:
- Leadership Experience: Proven success in managing teams and driving performance under pressure.
- Education & Experience: A four-year degree or equivalent combination of education, customer service, and general business experience.
- Communication Skills: Exceptional ability to connect with and lead a team, clients, and partners at all levels.
- Organization & Attention to Detail: Ability to juggle multiple tasks without missing a beat.
- Tech-Savvy: Comfortable using computers and learning new programs quickly.
- Physical Stamina: Ability to lift and carry up to 50 lbs and maintain energy throughout busy photo days.
- Flexibility: Willingness to work early mornings, evenings, and travel as needed within your assigned area.
- Valid Driver's License: Access to a reliable, insured vehicle (public transportation isn't an option). Vehicle must be large enough to transport equipment as needed (i.e. sedan +)
- Comfort with School Environments: Ability to interact with students of all ages and abilities, creating a positive and engaging atmosphere.
- Professional Appearance: Maintain grooming and demeanor that reflects Jostens' corporate image.
- Reliable Communication: Consistent access to a dependable cell phone and internet service to stay connected with the team and clients.
Local Requirement:
- May be required to complete additional background/health screenings as determined by state specific policies.
- This position will accept applications on an ongoing basis until filled.
LOVE WHERE YOU WORK:
- We care about your success. Work with a fun, supportive team focused on achieving the same goals.
- We believe in rewarding you for your hard work. Competitive compensation with DailyPay option. Travel in the comfort of your own car getting paid for both time and mileage expenses!
- We care about your health. We offer competitive healthcare benefits (health, dental, and vision coverage).
- We invest in your future. We offer a 401K match, vested immediately!
Discover more about a day in the life of Photographer here: https://youtu.be/02j-IB2MT58
ABOUT US:
Jostens leads the student commemoration market and has been serving local communities for over 125 years. We work with thousands of K-12 schools, colleges and universities each year, and have the honor of partnering with beloved sports teams and esteemed organizations across the country. Our iconic products - like yearbooks, letter jackets, class jewelry and championship rings - keep meaningful traditions alive and inspire millions of people to celebrate their unique stories, milestone moments and biggest accomplishments every year. We have 13 first-class facilities across the globe, from North America to the Caribbean. Watch a short video about us here.
AMERICANS WITH DISABILITIES ACT (ADA):
Jostens is committed to the full inclusion of all qualified iniduals. If reasonable accommodation is required to fully participate in the job application or interview process, or to perform the essential functions of the position, please reach out to our HR team at [email protected] or (952) 830-3300.
Jostens is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.
California Privacy Policy: https://www.jostens.com/about/california-employee-privacy-policy

charlestonhybrid remote worksc
Title: Network Provisioning Engineer
Location: Charleston United States
Job Description:
Segra is searching for a qualified and experienced Network Provisioning Engineer to join us in a full-time capacity in one of our Segra offices.
Shift Details: Must be available to work Monday through Friday, 12:00 PM - 9:00 PM EST each week. This is a 2nd shift position only.
Location Requirement: The work arrangement for this role is a hybrid position, requiring a minimum of three (3) days in one of the Segra offices, with flexibility to work remotely two (2) days each week.
Role Overview: This position provides in-depth support for the SEGRA Networks, IP, and Ethernet Networks. The Network Provisioning Engineer will have knowledge of commonly used concepts, practices, and procedures within one of the functional areas of the organization, identified in the Skill Discipline Matrix provided below.
Required Qualifications:
Must have prior experience with E-Line and ELAN doing tasks such as provisioning, testing, and/or troubleshooting via CLI. Minimum of 4 years of experience in networking engineering, or alternatively a minimum of 4 years of experience in layer 2 provisioning experience related to E-Line and ELAN. Strong knowledge of Cisco equipment.
Preferred Qualifications:
Must be able to demonstrate provisioning experience for Ring and Linear Services Provisioning experience with Ciena equipment associated with SAOS 6, 8, 10. College degree in Engineering or a related field and 3-5 years professional level experience; or 6+ years professional level related Engineering/Technical experience; or an equivalent combination of education and professional level related Engineering/Technical experience. 6+ years troubleshooting higher level Network Hardware and provisioning. 6+ years in network operations environment or related job. Extensive understanding of either the Data or Transport disciplines in the Skill Matrix. Excellent verbal, written communication skills. Excellent customer service skills. Proficiency with various computer applications and Microsoft Office applications to include, but not limited to Word and Excel. Good analytical and problem solving skills. Must have the ability to utilize a computer keyboard and monitor for extended periods of time. Must be detail oriented with good organizational and time management skills. Ability to multitask effectively. Must have effective interpersonal skills to interact successfully with customers, management, and team members to ensure customer satisfaction. Must be able to prioritize and re-prioritize as needed, in a fast-paced working environment, especially when dealing with time-sensitive issues and mandated deadlines. Must be analytical and have proven problem-solving abilities.
About Segra: Segra owns and operates a wide and dense fiber-optic infrastructure footprint that provides state-of-the-art connectivity, cybersecurity, voice, cloud and colocation solutions, all backed by industry leading service and reliability. Serving over 20,000 connected customer locations, Segra has been providing customer focused solutions for over 125 years.
At Segra, we imagine, we engineer and we build a world of opportunities for our customers through fiber-enabled technologies, driven by our customer-first mentality. We invest in the communities we serve by hiring locally, empowering our teams, and continually upgrading our network infrastructure to deliver smarter, stronger technology solutions.
Benefits Overview: Segra offers a very robust benefits package to our full-time employees, some of which include:
Medical, dental, vision insurance Life insurance 401(k) match Flexible Spending/Health Savings Accounts Tuition and gym reimbursements Vacation/PTO, paid holidays, floating holidays Volunteer days, parental leave Legal, accidental, hospital indemnity, identify theft, pet insurance
Our Commitment to Equality: Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Salary Range: $74,340 - $87,000
Beyond competitive health and retirement benefits with immediate 401(k) vesting, Segra also invests in your total well-being through programs supporting physical, mental, financial, and social wellness.
Title: TAX AUDITING ASSOCIATE - 04222026-77166
Location: Shelbyville United States
Business Unit: Fiscal Services / AuditJob Family: RevenueJob Opening ID: 77166Job Description:
Salary (Monthly)$3,631.00
Salary (Annually)$43,572.00
Job TypeFull-Time
DepartmentRevenue
LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF REVENUE, SHELBY COUNTYThis position is designed as work from home 80% and going in the office one day a week.
Qualifications
Education and Experience: Graduation from an accredited college or university with a bachelor's degree; qualifying full-time professional experience in accounting or auditing may be substituted for the required education, on a year-for-year basis, to a maximum of four years.
OR
Six semester (nine quarter) hours of college coursework in accounting and three years of experience as an Accounting Technician or Tax Compliance Technician with the Tennessee Department of Revenue; additional college coursework in accounting may be substituted for the required experience at the rate of six semester (nine quarter) hours for one year of experience with a maximum substitution of twelve semester (eighteen quarter) hours for two years of experience.
Necessary Special Qualifications: Applicants for this class may be required to possess and maintain a valid motor vehicle operator's license and personal vehicle insurance.
Examination Method: Education and Experience, 100%, for Preferred Service positions.
Overview
Under immediate supervision, is responsible for learning to perform professional auditing work of routine difficulty. This is the entry-level class in the Tax Auditor series. Under close supervision, a member of this class learns procedures and practices of performing professional tax auditing work. This class differs from a Tax Auditor Intermediate* in that a Tax Auditor Intermediate* functions at the intermediate level under general supervision.
An applicant appointed to this career path class will be eligible for a salary increase to the Tax Auditor Intermediate* class after meeting expectations in a mandatory one-year training period; an applicant appointed to this flexible staffed class will be eligible for a salary increase and reclassified to the Tax Auditor Advanced class after exceeding expectations in a subsequent training period. Inadequate or marginal performance during the training period will result in automatic demotion or termination.
Responsibilities
- Learns to develop critical thinking and problem-solving techniques in audit work.
- Learns to plan and prioritize work, schedule appointments, and meet goals or deadlines to maximize continuous workflow.
- Learns to collect and evaluate detailed tax information, verify completeness of records through reconciliations in order to determine tax compliance and/ or compute tax liability in accordance with Department of Revenue policy and procedure for office or field audits.
- Learns to pursue knowledge in new tax areas by attending departmental training and ongoing coaching.
- Learns to prepare Audit reports that explain the procedures and findings of the audits to the taxpayer which includes attending taxpayer conferences to define the scope of their records in both written and oral form. Learns to cite Tennessee state tax law and Department of Revenue positions and record objections from the taxpayer.
- Learns to prepare tax audit correspondence including responding to inquiries about tax liability and tax law for internal and external customers.
- Learns the policies, procedures, and resources to identify potential audit issues and non-compliance.
Competencies (KSA's)
1. Communicates Effectively
2. Customer Focus3. Business Insight4. Instills Trust5. Manages ConflictKnowledges:
1. Economics and Accounting 2. Customer and Personal Service3. Clerical4. English Language 5. Law and GovernmentSkills:
1. Active Learning and Listening2. Critical Thinking3. Reading Comprehension4. Time Management5. WritingAbilities:
1. Deductive Reasoning2. Information Ordering 3. Mathematical Reasoning4. Selective Attention5. Written ComprehensionTools & Equipment
1. Computer
2. Telephone/headset3. Other standard office equipment4. Motor vehicleTitle: Area Customer Experience Specialist (Clearwater Crossing and Allisonville area)
Location: Indianapolis, IN
Work Type: Hybrid
Job ID: R0068402
Job Description:
As an Area Customer Experience Specialist (ACES), you will provide a best-in-class experience to both customers and colleagues, supporting branches within a region during their time of need. Providing multi-branch support helps you to gain additional experience and exposure to customer interactions that will enhance your knowledge and skills and allow you to be an excellent resource for branch colleagues across the region. Colleagues on the ACES team will have the opportunity to travel between local branches and will need to be adaptable to work in different locations that can change daily. Dependability is a key component of the role and colleagues on the ACES team must have access to reliable transportation to facilitate working in multiple branches. ACES will be culture carriers, creating impact into each branch that they visit. One of the many benefits of this role includes having a dedicated centralized leadership team that provides consistent coaching and skill development to help progress colleagues in their career.
An Area Customer Experience Specialist is a financial concierge for our walk-in customers. You are responsible for retaining and growing consumer and business customer relationships by identifying financial goals and needs and recommending appropriate deposit, loan and other banking products and services. You will process customer transactions accurately and efficiently to provide exemplary customer service while educating customers on bank products, services and technology. In addition, an Area Customer Experience Specialist is also a resource to support colleagues in a branch helping to provide consistent and seamless experiences. Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better.
Duties & Responsibilities:
- Responsible for providing coverage in all aspects of branch banking including customer transactions, servicing customer needs and identifying opportunities to provide advice and guidance helping people along their financial journey and referring customers to other areas of the bank, as needed.
- Process customer transactions accurately and efficiently maintaining proper cash controls and balancing daily.
- Provide excellent customer service and effectively resolve customer issues.
- Educate customers on deposits, loans and provide support for any service or account maintenance issues
- Strong comfort level with technology educating customers on how to optimize their use of bank technology (online, mobile, and ATM banking) to bank conveniently and manage their money.
- Adhere to all operational, security, risk and regulatory policies and procedures.
- NMLS licensing available as part of career development
- Notary licensing preferred.
- Be dependable and adaptable traveling to multiple branch locations throughout the week
- Perform other duties as assigned.
Basic Qualifications:
- High School Diploma or GED
- Minimum of 1 year customer service and branch banking experience.
Preferred Qualifications:
- Bachelor's degree
- Cash Handling
- Career minded iniduals that want to join an organization where they can gain experience and build a career.
- Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.
- Military service in administration, contracting, civil affairs or similar roles
Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
Title: Strategic Payroll, AE
Locations:
Austin, TX/Akron, Ohio/Irvine, CA / Irvine, CA
Sales Growth – Sales Channel /
Full Time /
Hybrid
Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
The Account Executive, Enterprise Accounts – Payroll is responsible for driving new payroll revenue by selling Restaurant365’s Payroll and Workforce Management solutions & partner HCM solutions to enterprise and strategic restaurant accounts. This role targets multi-unit restaurant operators, franchise organizations, and emerging chains — helping them consolidate payroll onto a purpose-built restaurant platform that connects labor directly to their P&L. As a specialist seller within the R365 Strategic Accounts team, this position partners closely with Account Executives, Customer Success, and Sales Engineers to identify, develop, and close payroll opportunities across both net-new and existing accounts.
How you'll add value:
Responsibilities
Own and drive net-new payroll sales into strategic restaurant accounts, including national and regional franchise brands
Prospect and develop a pipeline of qualified payroll opportunities through outbound outreach, inbound referrals, and cross-sell motions within the existing R365 customer base
Lead discovery conversations with HR, Payroll, Finance, and Operations leaders to uncover workforce pain points and align R365 Payroll solutions to business outcomes
Execute a consultative, value-based sales process from first contact through close, including demos, proposals, and negotiation
Partner with Sales Engineers to deliver compelling platform demonstrations tailored to payroll and workforce workflows in the restaurant industry
Develop and present business cases quantifying the ROI of migrating to R365 Payroll — including labor cost reduction, compliance risk mitigation, and administrative time savings
Collaborate with the broader Strategic Accounts team to identify payroll expansion opportunities within existing R365 accounting and operations customers
Maintain accurate pipeline data, activity logs, and revenue forecasts in Salesforce & Gong
Stay current on payroll compliance regulations relevant to the restaurant industry, including federal, state, and local wage laws, tip credit rules, and overtime requirements
Represent R365 as a payroll subject matter expert at industry events, prospect meetings, and customer-facing engagements
Provide a smooth handoff to Implementation and Customer Success teams post-sale, ensuring expectations are set and the customer is set up for long-term success
Demonstrate adaptability and a high level of accountability as part of a rapidly scaling sales organization
Other duties as assigned
What you'll need to be successful in this role:
Qualifications
5+ years of full-cycle B2B sales experience with a strong and consistent record of quota attainment; SaaS or HCM/payroll software sales strongly preferred
Direct experience selling payroll, workforce management, or HCM solutions (e.g., ADP Workforce Now, Paylocity, Paycom, Paychex, UKG, Gusto, or comparable platforms)
Working knowledge of payroll fundamentals: tax filing, garnishments, direct deposit, tip credit, PTO accruals, and multi-state compliance
Experience selling into restaurant, hospitality, or multi-unit retail organizations is a significant advantage
Proficiency with Salesforce or comparable CRM — disciplined in pipeline hygiene and forecasting accuracy
Relationship-based seller with the ability to build trust with HR, Finance, and C-suite stakeholders simultaneously
Strong discovery skills — ability to ask the right questions, listen actively, and connect prospect pain to platform value
Effective communicator, both written and verbal, with the ability to translate complex payroll and compliance concepts into clear business language
High energy, self-motivated, goal-driven, and capable of thriving in a fast-moving, high-growth environment
Demonstrated ability to work cross-functionally with Sales Engineers, Customer Success, Marketing, and Product teams
Trustworthy, ethical, and professional in all business dealings
Must be able to work 100% remote
Up to 20% travel required for customer meetings, conferences, and team offsites
R365 Team Member Benefits & Perks
- This position has a salary of $66,400.00 - $99,600.00/year. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
- Comprehensive medical benefits, 100% paid for employee
- 401k + matching
- Equity Option Grant
- Unlimited PTO + Company holidays
- Wellness initiatives

100% remote workus national
Title: Event Marketing Manager
Location: Remote - New York, Boston, Austin, Chicago, Atlanta, Denver, Los Angeles, US
Job Description:
About Inspiren
Inspiren offers the most complete and connected ecosystem in senior living. Founded by Michael Wang, a former Green Beret turned cardiothoracic nurse, Inspiren proves that compassionate care and technology can coexist - bringing peace of mind to residents, families, and staff.
Our integrated solutions seamlessly fit into existing workflows, capturing everything happening within a community. Backed by nurse specialists and powerful analytics, we provide the data operators need to make informed clinical and operational decisions - driving efficiency, profitability, and better care outcomes.
About the Role
Inspiren is looking for an Event Marketing Manager to lead our event program — from flagship industry conferences to high-touch partner events. This role blends creativity, precision, and data-driven execution to generate measurable pipeline, deepen customer relationships, and elevate our brand in the senior living ecosystem.
You’ll work cross-functionally with Sales, Customer Success, and our Executive Team to deliver events with flawless logistics, clear ROI, and consistent pre-and post-event engagement.
This is a hands-on role for someone who thrives in ambiguity, moves fast, and finds energy in figuring things out as they go. No task is too small, no challenge too big.
What You Will Do
- Build and execute a tiered event program aligned to top accounts — spanning prospects, customers, and partners — tied directly to pipeline and revenue goals
- Own end-to-end event logistics: vendor management, presence design, team coordination, on-site execution, pre-event briefings, and post-event follow-up and recaps
- Drive lead capture, CRM hygiene, and ROI tracking across all events
- Partner with the content team to develop and deliver the right materials — both on-site and for post-event nurture
- Report on event performance across key metrics: attendees, leads generated, meetings booked, pipeline influenced, and ROI
About You
- 3-5 years in field marketing, event marketing (Senior Living, B2B SaaS or healthcare a plus).
- Experience within Senior Living strongly preferred
- Proven track record of executing high-impact events with measurable outcomes
- Thrives in fast-paced environments and comfortable orchestrating multiple projects of varying complexity while balancing competing priorities
- Strong project management skills and attention to detail
- Experience with HubSpot, Salesforce, and marketing attribution
- Excellent communication skills and ability to work cross-functionally
- Willingness to travel 10% for event execution
Details
- The annual salary for this role is $116,000 - $137,000 + equity + benefits (including medical, dental, and vision)
- Location: Remote - US
- Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status
Compensation & Benefits
At Inspiren, we are committed to fair, transparent, and equitable compensation. We know that every candidate brings a unique combination of experience, skills, and perspectives, and we take these factors into account when determining pay. While compensation may vary depending on your background, role, and location, we are proud to offer a competitive base salary and total benefits package, alongside eligibility for equity awards in the form of stock options.
We believe great work deserves great rewards. Our compensation and benefits are designed to recognize your contributions and reflect the standards of leading organizations in our field.
Your recruiter will be happy to walk you through the full compensation package, including what your total pay could look like, so you have a clear picture of both the immediate and long-term value of joining our team.
Equal Employment Opportunity (EEO) Statement
Inspiren does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

100% remote workfl
Title: Account Executive, Business Sales Ft Meyers
Location:
Remote, Florida
time type
Full time
job requisition id
REQ348909
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!
Job Overview
The Account Executive, Business Sales role at T-Mobile is designed for ambitious, results-driven sales professionals who are passionate about building stellar customer relationships and bringing T-Mobile's unmatched products and services to underserved markets.This is a true hunter role where you can exceed sales quotas, acquire new accounts, and turn the wireless industry on its head with small businesses (1-9 employees). In this role, you'll achieve and surpass monthly sales targets by prospecting, cold-calling, networking, and generating leads to gain new business within an assigned geographic territory. You'll analyze customer needs and use solution-based selling to showcase T-Mobile's value, tailoring recommendations and closing deals.
Job Responsibilities:
- Lead Generation: Generate and work leads through prospecting, cold calling, and networking under sales manager supervision.
- Customer Needs: Identify customer needs and use solution-based selling to demonstrate T-Mobile’s value. Recommend wireless solutions, including price plans, data services, handsets, and accessories.
- Deal Negotiation: Negotiate and close deals.
- Skill Development: Develop skills in prospecting, call execution, and relationship management with leadership. Participate in product training and sales meetings.
- Sales Approaches: Create effective sales approaches, solutions, and proposals.
- Sales Automation: Utilize sales force automation, manage sales funnel, and report on sales activities and forecasts
- Customer Base: Maintain and grow the customer base within a territory model.
Education and Work Experience:
- High School Diploma/GED (Required)
- 1+ years verifiable new customer acquisition sales experience, preferably within a commissioned environment (Preferred)
- Outside B2B sales experience. (Preferred)
Knowledge, Skills and Abilities:
Task Management Ability to work well in a dynamic, fast changing environment that requires a high degree of multi-tasking (Required)
Customer Service Demonstrated experience delivering superior customer service and attention to detail (Required)
Communication Excellent interpersonal, written, and oral communication skills (Required)
Negotiation Effective negotiating and closing skills, including communication, emotional intelligence, and problem-solving. (Required)
At least 18 years of age
Legally authorized to work in the United States
Travel:
Travel Required (Yes/No): YesDOT Regulated:
DOT Regulated Position (Yes/No): NoSafety Sensitive Position (Yes/No): NoTotal Target Cash Pay Range: $71,700 - $129,500, inclusive of target incentives
Base Pay Range: $43,020 - $77,700
The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.
At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!
Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an inidual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

100% remote workfltampa
Title: Recruitment Business Partner
Location: Tampa, Florida, 33607, United States
Job Category: Recruitment
Requisition Number: RECRU002236
- Full-Time
- Remote
Job Description:
What future do you want to create?
At Hays, we believe in being lifelong partners - to our people as well as our customers. With over 50 years of business success, we have a reputation as the world leader in specialist recruitment and workforce solutions. But joining Hays isn’t just about being part of a global business leader, it’s about making a difference in the world of work.
Equipped with the skills, solutions and technological capabilities of a true leadership partner, you’ll put our customers at the heart of everything you do. We deliver holistic workforce solutions, including RPOs and MSPs, to solve the challenges our customers face today, tomorrow and in the future.
Our knowledge through scale, deep understanding and our ability to meaningfully innovate is what sets us apart.
To support you in providing the advice, insights and expertise our customers need to navigate a more complex world of work, we continually invest in your training and development and offer a rich variety of career opportunities across the globe.
Our culture is grounded in collaboration and inclusivity; we offer remote, hybrid and office working options and encourage our colleagues to bring their authentic self to work.
A career at Hays means working with skilled people from erse backgrounds who are encouraged to think beyond, building partnerships across regions while united by the Hays spirit and guided by our belief to always do the right thing.
Let’s create your tomorrow
WHY JOIN HAYS?
Be part of the team
We’re driven to work hard but know when to have fun. We call it the Hays spirit. You’ll experience this motivating energy in every part of our global team, and an inclusive environment where you can be yourself.
Feel set up to thrive
We're believers that personal growth leads to professional progression. Our open and accessible managers support you throughout your career, making sure you feel heard, valued and set up to succeed.
Go further in your career
Our scale and expertise mean you have access to a variety of progression opportunities. We give you firm foundations for your career, and the speed you can move forward is determined by your performance.
Work at the leading edge
Joining Hays means joining a business that’s going places. We’re transforming the way we do things, and shaping the future of the world of work, so if you thrive in a fast-paced environment, Hays is the place to be.
OUR VALUES
BUILD PARTNERSHIPS - THINK BEYOND - DO THE RIGHT THING
Your New Role:
Enterprise Solutions – Cognizant MSP
Responsible for the day-to-day management and progression of Contingent Worker requisitions of Pre-Identified candidates. You will work as a liaison between our internal partners, Cognizant stakeholders, Empaneled Suppliers, Third-Party vendors, Independent Contractors, and W2/T4 employees to ensure onboarding and compliance is in line with SLA requirements and with added value throughout. You will build and maintain effective working relationships with Operational and Senior Managers as well as engaging with Vendor Management Team, Onboarding Team, Supplier Enablement, Supplier Partners and Third-Party vendors, building mutually beneficial relationships to ensure compliance and smooth onboarding.
Driving Partnerships
Building strong, value-add relationships with the Client to enable demand management and operational alignment.
Engage and educate key stakeholders on the partnership with Enterprise Solutions.
Connecting with Hiring Managers in to ensure relationships are maximized.
Delivering Insight
Provide data-driven feedback to Client Managers and Hiring Managers, to allow for insightful conversations to be held and informed decisions to be made.
Utilizing Beeline to track and monitor all activity, alongside Hiring Managers and Suppliers.
Managing Process & Ensuring Governance
Providing consultative advice to Hiring Managers by discussing relevant onboarding procedures and identifying risk and compliance assessment
Managing the end-to-end onboarding process within SLA guidelines.
Reviewing and resolving service-associated issues, escalating to Client Managers as required.
Supporting Client Managers and Hiring Managers on ad-hoc projects.
Maintaining responsibility of the following, by engaging with Cognizant Stakeholders, Empanaled Suppliers, Hays internal partners, Third-Party vendors, and contractors:
Conducting intake calls with the contractor, ensuring proper resource qualification is met, and guiding contractor through the onboarding process
Routing requisitions to the appropriate Empaneled supplier or internal team for vetting and onboarding
Facilitating the end-to-end onboarding process, providing comprehensive, timely updates to Hiring managers, internal partners, vendors and/or contractors.
Growth & Continuous Improvement
Act as a key interface with Hiring Managers and Client Partners, ensuring requisition fulfillment, with a focus on prioritizing onboarding
Review and follow up customer feedback, identifying areas for improvement and initiating remedial action as required.
Working closely with Client Managers, proactively sharing feedback, knowledge and experiences with the aim of continually improving current processes and procedures.
Develop a strong commercial awareness and identify growth opportunities for the service.
Skills and Experience Required:
Strong knowledge of onboarding and compliance
Strong working knowledge of Client drivers and account management
Experience in customer service and issue management.
Excellent communication skills and able to confidently liaise with senior stakeholders.
Good presentation skills and able to contribute in meetings.
Highly organized.
Able to work unsupervised.
Able to work to and meet agreed deadlines.
Core Competencies Required:
Build partnerships – Encourages co-operation, networking and shared learning both internally and with the Client.
Think beyond – Seeks and takes accountability for working in a manner that drives continual development and continuous improvement.
Do the right thing – Focuses on achieving results reliably, efficiently and effectively.
What you will get:
We offer base compensation starting at $60,000
Hybrid/flexible schedule.
PTO starting at 22 days, 2 floating holidays and 2 volunteer days. Our top producers have the opportunity to earn UNLIMITED PTO.
Competitively priced medical, vision and dental plans to choose what works best for you.
401K with guaranteed match and fast-paced vesting schedule.
Initial and continuous training & support from Learning & Development for your professional growth.
What you need to do now
Excited yet? If you're already itching to take the next step to achieving your career goals, apply now.
More about us
Hays is the world's leading recruitment experts. Last year we placed 80,000 people in permanent jobs and over 250,000 people in to temporary roles globally. We employ over 13,000 recruiting experts in 32 countries with opportunities for growth, leadership and travel. And enjoy an unrivalled position as the number most followed staffing company on LinkedIn, with over 6 million followers.
For us it starts with people. By combining years of hands-on experience with global and local expertise, we deliver tangible insights that help move our customers forward.
We challenge the status quo in our ways of working, our technology and tools, and how we envisage the future of stronger, fairer, more inclusive working environments for everyone.
Everyone is welcome here. We care deeply about ersity, equity, and inclusion (Search “Hays Our Promise” to read more). We encourage applicants from all groups, including women, indigenous people, visible or racial minorities, persons with disabilities, and anyone else who may belong to any group protected by federal, state, or local law. We have active employee resource groups which you can tap into from day one including the Pride Network, Black Excellence Network, WE Lead (for female leaders), and other employee resource groups supporting Veterans, Neuroerse iniduals, South Asians, and iniduals interested in Sustainability. We have a very active relationship with Think Big for Kids who we support with their work of supporting youth engagement. You will be given in-depth training around different DE&I topics, which we believe are not only important for us, but for our clients and our candidates. At Hays, we foster a culture of inclusion. We want to hear from you. You are welcome here.
Hays is committed to building a thriving culture of ersity that embraces people with difference backgrounds, perspectives, and experiences. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local laws. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees.

dearbornmino remote work
Title: SERVICE DESK
Location: Dearborn, MI United States
Salary Range
$15.00 Hourly
Position Type
Part Time
On-site
Job Description:
HOURS: 18-28 hours per week - evenings and weekends required.
MINIMUM AGE: Must be at least 17 years of age
DISTINGUISHING FEATURES OF WORK:
This is year-round, part time clerical and cashier work. Employees must be able to work at least three weekday evening shifts (3:00-9:00 p.m.) and weekends (between the hours of 8:00 a.m. and 8:00 p.m.). Employees will be required to work on some City Holidays. Emphasis is placed on customer service, sales, cashiering, and computer related functions. The employee is responsible for handling customer concerns while projecting a positive image of the organization. The employee performs cashier related duties including collecting fees; distributing tickets, tags, and passes; and completing daily cash reports. The employee also performs word processing, data entry or other computer-related tasks, as well as general office clerical functions.
ESSENTIAL FUNCTIONS:
- Delivers superior customer service; performs cashier related duties.
- Handles membership sales as well as activity/program registration
- Performs word processing, data entry, or other computer-related tasks.
- Files documents in proper order according to established filing systems.
- Performs daily record keeping tasks; prepares reports.
- Enforces the rules of the Center with social responsibility.
- Attends mandatory staff meetings.
- Demonstrates regular and predictable attendance as scheduled.
- Performs other duties as assigned.
Qualifications
KNOWLEDGE, SKILLS AND ABILITIES:
- Ability to work independently under general supervision, and to demonstrate initiative in performance of the work.
- Ability to follow established departmental procedures, learn new tasks and adapt to operational changes readily.
- Ability to communicate both verbally and in writing in an effective manner.
- Ability to establish and maintain effective and cooperative relationships with other employees, program participants, and the general public.
QUALIFICATIONS:
Customer service and sales experience, cash handling and knowledge of computer business applications are necessary.
NECESSARY SPECIAL QUALIFICATIONS:
Must submit to a criminal history check (including sex offender registry if applicable) and drug screen.

basingstokehamno remote workunited kingdom
Title: Supervisor
Location: H.Samuel, 28 Mayfair Houses, Hollins Walk, Basingstoke, RG21 7JY
Work Type: Part Time, Onsite
Hours: 22.50
Job Description:
Permanent Supervisor - Part Time
We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it - and our Store Supervisors are the people who bring that product knowledge to life!
You'll be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise. You'll also help store management, especially in coaching new team members and help them to settle in, develop their product knowledge and grow their amazing customer retail skills.
As the face of H. Samuel, we want you to reflect our brand, culture and customers. You certainly won't find our Store team members suited and booted. Instead, we're proud of our team's unique personalities and to showcase this we have a fashion conscious, business casual dress code, which encourages our teams to celebrate their own tattoo's, piercings and style!
Your Background
You'll have retail or customer service experience, but what really sets you apart is your ability to sell. You'll have the communication skills, confidence and outgoing personality needed to build rapport with customers and showcase product features. You'll also be ambitious. Being a Store Supervisor is a stepping stone into your first management role - and with our coaching, training and support, you can develop quickly.
What's next?
When you submit your application, you will be invited to complete a short online assessment.
If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us.
Successful applicants will be contacted by the store manager inviting you to the final stage interviews.

canadahybrid remote workontoronto
Title: Administrative Assistant
Location: Toronto, ON
Type: Full Time - Permanent
Workplace: hybrid
Category: Executive
Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles!
As the Administrative Assistant to the executive leadership team at Caseware, you’ll be instrumental in supporting our Executive Leadership, ensuring the smooth operation of the executive’s daily responsibilities, serving as a trusted partner in managing general administration, schedules and communications.
You will primarily support executives across Go-To-Market functions (Sales, Marketing, Customer Success) and People Operations, helping drive coordination, efficiency, and alignment across these critical areas of the business.
This is a existing vacancy
In this role, you will be reporting directly to the Chief People Officer, while working closely with the Executive support team supporting the full Executive leadership team.
This role is hybrid, in office at least three days a week, and is open to Greater Toronto Area residents. This role may require business travel, as needed.
What you'll be doing:
Provide administrative support to members of the executive team, with primary support for the Chief Commercial Officer, Chief Customer Success Officer, Chief Marketing Officer and Chief People Officer; provide backup support to the broader Executive Leadership Team administrative group, as needed.
Manage executive calendars and coordinate travel arrangements, ensure optimal time allocation, prioritization, and meeting preparation. Apply critical thinking to validate and refine AI-generated outputs used in communications, scheduling, and reporting.
Create, submit and track expense reports, manage corporate credit cards, and ensure organized and timely reimbursement processes .
Maintain and organize files, records, and documentation for easy access and retrieval.
Coordinate departmental events, team offsites as directed, in alignment with the office facilities teams.
Support leadership meetings, as directed, by coordinating invitation, office and/or virtuated meeting needs.
Partner with the broader administrative team and Executive Assistant to the CEO on ad hoc projects, events, and travel coordination.
Operate with an AI-first mindset, leveraging tools to enhance productivity, scheduling efficiency, and decision-making.
Integrate AI into administrative workflows to improve efficiency, scalability, and overall outcomes. Identify opportunities to streamline processes and enhance executive support through AI-enabled solutions.
What you will bring:
0-2+ years of experience supporting executives and/or sr. Leaders in large, global organizations
Experience supporting multiple stakeholders and demonstrated ability to
Anticipate leadership needs and proactively offer solutions and/or support.
Experience with maintaining complete confidentiality, discretion and trustworthiness
Highly organized and detail-oriented, with attention paid to follow through and able to prioritize with minimal oversight
Strong scheduling and travel coordination experience
Proficiency with Microsoft suite of office applications (Word, Docs, Sheets, Excel, etc) and openness to adopting new technologies, including AI-enabled tools.
Positive, solution oriented and effective communication and collaboration with stakeholders at all levels of an organization
Salary range:
The salary range for this position would be between $60,000 and CAD$75,000 CAD/year depending on experience level.
This role is also eligible for discretionary bonus and/or commission, as well as other benefits. Actual pay within the listed range will be determined based on factors such as transferable skills, relevant experience, market conditions, and primary work location. The posted range is subject to change and may be updated periodically.
What's in it for you:
▪️Innovation is at our core. We work with cutting-edge technology in accounting and financial reporting, constantly pushing the boundaries to create impactful software solutions.
▪️We are committed to a collaborative culture, where your ideas are valued, and knowledge sharing is encouraged within a supportive, inclusive team.
▪️Work-life balance is important to us. We offer flexible work options, remote opportunities, and generous time-off policies to ensure a healthy work-life balance.
▪️We offer competitive compensation, including a competitive salary and comprehensive benefits
▪️We are driven by impactful work. Your contributions directly affect how our clients manage financial processes and drive their success.
▪️Recognition and rewards matter to us. We celebrate hard work through recognition programs, performance bonuses, and opportunities for career growth.
▪️We embrace global opportunities. Work on international projects and collaborate with a erse, global team.
About Caseware:
Caseware's cutting-edge software products are meticulously designed for accounting firms, corporations, and governments. Our teams are continually collaborating, innovating, and building upon our existing suite of products. With a customer-focused mindset, we are building technology that is shaping what the future of audits, financial reporting, and financial data analytics will look like.
With a recent strategic investment from Hg Capital in 2020, Caseware is now in its next major growth phase as we double down on the people and products that have made Caseware so successful to date.
One of Caseware's core values is Many Voices, One Team and with that in mind, we're dedicated to building teams as erse as our customers in an equitable and inclusive way. We welcome and encourage candidates of all backgrounds to apply. Should you require accommodations or have any questions at any point during the application or interview process, please e-mail our People Operations team at [email protected].
Background Check:
Any candidates successful in obtaining an offer for a position will need to successfully complete a background check through Certn.co which typically includes an Identity Verification and Criminal Record Check. Executives and Senior Managers will undergo a Soft Credit Check as well. Candidates residing in the Netherlands and Germany are excluded from undergoing background checks via Certn.co
Security and Fraud:
Caseware takes the security of candidates seriously. We will NEVER ask for payment or financial information from you. If you receive an unsolicited job offer, proceed with extreme caution.

austinhybrid remote workmadisontxwi
Title: Manager, Software Engineering
Location: Austin, TX
Austin, TX / Madison, WI
Research and Development – Research and Development - RD /
Full-time /
On-site
Type: Full-time
Workplace: onsite
Category: Research and Development - RD
Job Description:
We’re changing the way people connect to social care.
At Findhelp, we’ve built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, and track your impact in a fast and reliable way. Our industry-leading social care network includes more than half a million local, state, and national programs that serve every ZIP Code in the country, from rural areas to major metropolitan centers.
Findhelp is headquartered in Austin, Texas and has been enabling healthcare, government, education, and other organizations to connect people with the social care resources that serve them, with privacy and security, since 2010.
As a mission driven organization, we are focused on creating a positive impact by connecting people in need to the programs that serve them with dignity and ease. Powered by our proprietary technology that enables people to find the resources available in their area, we have helped millions of Seekers find food, health, housing and employment programs.
Job Overview: As a Software Engineering Manager, you will be both a hands-on technical leader and a people manager, actively engaging in technical challenges alongside your team. You will set a high bar for technical quality, participating in design discussions, code reviews, and problem-solving to drive impactful solutions.
Beyond the technical realm, you will be responsible for cultivating a strong, collaborative team dynamic that thrives in both remote and in-office environments. You will lead by example, ensuring that engineers feel supported in their professional growth while aligning team goals with company objectives. In addition, you will engage with customers and customer-facing teams to deeply understand their needs and contribute to defining product roadmaps. Through effective communication and mentorship, you will empower your team to deliver high-quality work, continuously improve, and innovate.
Responsibilities and Duties:
Lead, mentor and develop a team of full stack developers and ensure best practices around software development, code quality, and team performance
Actively contribute to technical discussions, design reviews, and code reviews to ensure high engineering standards and drive impactful solutions.
Engage with customers and customer-facing teams to understand business needs, gather feedback, and help define product roadmaps that align with strategic objectives.
Drive project success by ensuring milestones and goals are met while collaborating closely with other isions within R&D, such as the Business Analysts and Quality Engineering team
Lead by example, fostering a growth-oriented environment through hiring, developing, and supporting engineers at multiple levels.
Build and maintain a healthy and productive engineering culture that thrives on high quality, sense of ownership and pride, and accepting failure as being part of the process.
Ensure that your team is always working on the highest priority work and delivering through the finish line on time.
Clearly communicate project updates, technical challenges, and team progress to leadership and other key stakeholders.
Seek and provide feedback to identify and implement process improvements that enhance team productivity, operational efficiency, and the software development lifecycle, fostering a culture of open communication and knowledge-sharing.
Qualifications:
5+ years technical experience, including designing architecture, implementation, and deployment of SaaS applications. Expertise in Python, Jira, MySQL
3+ years of experience managing a software development team in a high-growth environment as direct reports
Experience mentoring and developing software engineers in a hybrid work environment
Strong verbal and written communications skills needed to articulate complex, strategic and technical thoughts and ideas effectively to multiple audiences, as well as to listen for meaning and understanding.
Self -directed and analytical, while being comfortable working in a team environment
Experienced leading a team in Agile methodologies
Experience with non-profits or social care organizations
Physical demands and work environment:
This job is based on-site in Austin, TX or Madison, WI with the opportunity to work remotely on Fridays.
This is largely a sedentary role.
Limited travel may be required.
Standard office equipment is used, such as laptops, monitors and headsets, if needed.
$134,400 - $168,000 a year
The salary range provided reflects the national average for this job title and does not represent compensation specific to Findhelp. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.
We value being together
We believe being together enables stronger relationships, collaboration, and culture.
This position is in office and candidates must be located in Austin, Texas or Madison, Wisconsin.
Perks at Findhelp
•401k & equity grants
•Free food and onsite gym at our Austin HQ
•Paid parental leave
•Competitive PTO & 10 paid holidays
•Comprehensive Medical, Dental, and Vision insurance with 100% company-paid coverage for employee only coverage
•Dog-friendly office in Austin HQ
•24/7 access to telemedicine and counseling
•Book Purchasing Program
We’re building a erse, inclusive team
You’re welcome here. We want everyone to be able to easily connect to the help they need, and we want our teams to reflect and represent our communities. It is our policy to recruit, hire, train, and promote iniduals, as well as administer any and all Company policies, without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin or ancestry, physical and mental ability, political affiliation, race, religion, creed, sexual orientation, socio-economic status, veteran status, or any other protected class, in accordance with applicable laws. Accommodations are available for applicants with disabilities.
Here are some of the ways we support our staff:
•Culture Committee
•Leadership Development Training
•Paid Volunteering Time
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

100% remote workclevelandoh
Title: Claims Property Senior Field Representative (Cleveland, OH)- remote
Job Category: Claims Property Field PL
Requisition Number: CLAIM004696
Full-Time
Remote
Locations
Cleveland, OH 44111, USA
Job Description:
Candidate must be located in the Cleveland, OH or surrounding area**
If you’re excited about this role but don’t meet every qualification, we still encourage you to apply! At Grange, we value growth and are committed to supporting continuous learning and skill development as you advance in your career with us.
Summary: This position is responsible for investigating, evaluating and negotiating settlement of assigned property claims with the goal of serving the customer and ensuring quality file handling.
What You’ll Be Doing:
- Handles moderate to large complexity Personal and Commercial Lines Claims.
- Ability to handle large losses with oversight as dictated by workloads.
- An active member of the mid-level large loss team.
- Perform onsite and virtual inspection of damages to resolve coverage and damage issues to include preparing complete estimates of repair for the covered damages.
- Pursuant to line of business strategies and good faith claim practices: document all claim activity to support the claim file, including the recognition and documentation of SIU and Subrogation opportunities and refer accordingly.
- Create a high level of policyholder satisfaction by complying with established service standards.
- Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages.
- Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements.
- Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and experts.
- Creates alignment regarding policy and procedures across vendors for handling losses.
- Serves as a technical subject matter expert for the department. Proactively works with leadership to leverage subject matter expertise in a manner to support line of business initiatives.
- Identify trends and share best practices across group and within line of business.
- Active member of catastrophe team, which may include overnight travel on short notice for what could be extended periods of time, in order to investigate, negotiate and settle assigned claims.
- Responds to inquiries from policyholders, agents, internal partners and others.
- Contribute to a positive work environment by positively influencing others, striving for high performance results with a "can do" attitude. Exhibit accountability, ersity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun.
- Assist leadership with the technical evaluation during candidate selection processes.
- Serves as mentor to members of Claims team.
- Operates and maintains company vehicle.
- Must be located in the Cleveland, OH or surrounding area.
What You’ll Bring To The Company:
High school diploma or equivalent education plus 3-5 years claim experience preferred. Bachelor's degree in related field preferred. Must possess ability to work independently in a remote setting with strong communication, time management and organization skills. Proficient with personal computer and app technology. Demonstrated ability to interact with customers and agents in a professional manner. Valid driver's license and good driving record required. Lifting requirement of 40-50 pounds, ability to climb up on roofs and work in confined spaces. State specific adjusters’ license may be required.
About Us:
Grange Insurance Company, with $3.2 billion in assets and more than $1.5 billion in annual revenue, is an insurance provider founded in 1935 and based in Columbus, Ohio. Through its network of independent agents, Grange offers auto, home and business insurance protection. Grange Insurance Company and its affiliates serve policyholders in Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, and Wisconsin and holds an A.M. Best rating of "A" (Excellent).
Grange understands that life requires flexibility. We promote geographical ersity, allowing hybrid and remote options and flexibility in work hours (role dependent). In addition to competitive traditional benefits, Grange has also created unique benefits based on employee feedback, including a cultural appreciation holiday, family formation benefits, compassionate care leave, and expanded categories of bereavement leave.
Who We Are:
We are committed to an inclusive work environment that welcomes and values ersity, equity and inclusion. We hire great talent from various backgrounds, and our associates are our biggest strength. We seek iniduals that represent the ersity of our communities, including those of all abilities. A erse workforce's collective ideas, opinions and creativity are necessary to deliver the innovative solutions and service our agency partners and customers need. Our core values: Be One Team, Deliver Excellence, Communicate Openly, Do the Right Thing, and Solve Creatively for Tomorrow.
Our Associate Resource Groups help us create a more erse and inclusive mindset and workplace. They also offer professional and personal growth opportunities. These voluntary groups are open to all associates and have formed to celebrate similarities of ethnicity/race, nationality, generation, gender identity, and sexual orientation and include Multicultural Professional Network, Pride Partnership & Allies, Women's Group, and Young Professionals.
Our Inclusive Culture Council created in 2016, is focused on professional development, networking, business value and community outreach, all of which encourage and facilitate an environment that fosters learning, innovation, and growth. Together, we use our inidual experiences to learn from one another and grow as professionals and as people.
We are committed to maintaining a discrimination-free workplace in all aspects, terms and conditions of employment and welcome the unique contributions that you bring from education, opinions, culture, beliefs, race, color, religion, age, sex, national origin, handicap, disability, sexual orientation, gender identity or expression, ancestry, pregnancy, veteran status, and citizenship.
Title: Disability and Leave Management Claims Specialist (Disability Claims Experience Required) (REMOTE)
Location: United States Remote
Job Description:
About the Role
At Equitable, we help clients secure their financial well-being so they can pursue long and fulfilling lives- a mission we've honed since 1859.
Equitable is looking for an experienced Claims Specialist supporting Disability and Leave Management claims to join our team! The Claims Specialist is responsible for providing excellent customer service. You will be expected to utilize judgment and assess risk as you work with various business partners to render claim decisions and partner with internal and external resources. Reliability and dependability throughout our extensive training program is required.
What You'll Be Doing
- Deliver an exceptional customer experience and ensure that customer commitments and deliverables are achieved
- Communication via telephone, email, and text with employees, employers, attorneys, and others
- Review and interpret medical records, utilizing resources as appropriate
- Complete financial calculations
- Gain an understanding and working knowledge of the Equitable claim and other applicable systems, policies, procedures, and contracts as well as regulatory and statutory requirements for claim adjudication
- Apply contract/policy provisions to ensure accurate eligibility and liability decisions
- Demonstrate and apply analytical and critical thinking skills
- Verify on-going liability and develop strategies for return-to-work opportunities as appropriate
- Document objective, clear and technical rationale for all claim determinations and demonstrate the ability to effectively communicate claim decisions to our customers via oral and written communication
- Leverage a broad spectrum of resources, materials, and tools to render claims decisions
- Provide timely and exceptional customer experience by paying appropriate claims accurately and timely, responding to all inquiries and maintaining expected service and quality standards
- Work within a fast-paced environment, with tight deadlines, and demonstrate the ability to balance multiple priorities
- Work independently as well as within a team structure
This position offers a remote work schedule that allows you to stay fully engaged with your team to provide outstanding, customer‑focused service during our core hours (8:30 AM-5:30 PM EST). Periodic office visits may be requested based on business needs.
The base salary range for this position is $50,000-$60,000. Actual base salaries vary based on skills, experience, and geographical location. In addition to base pay, Equitable provides compensation to reward performance with base salary increases, spot bonuses, and short-term incentive compensation opportunities. Eligibility for these programs depends on level and functional area of responsibility.
For eligible employees, Equitable provides a full range of benefits. This includes medical, dental, vision, a 401(k) plan, and paid time off. For detailed descriptions of these benefits, please reference the link below.
Equitable Pay and Benefits: Equitable Total Rewards Program
What You Will Bring
- Bachelor's degree or equivalent work experience
- 1 years disability claims experience
- Exceptional customer service skills
- Maintains positive and effective interaction with challenging customers
- Strong knowledge of disability and leave laws and regulations
- Ability to handle sensitive information with confidentiality and professionalism
Preferred Qualifications
- Group Disability Claims experience
- Exceptional written and oral communication skills demonstrated in previous work experience
- Excellent organizational and time management skills with ability to multitask and prioritize deadlines
- Ability to manage multiple and changing priorities
- Detail oriented; able to analyze and research contract information
- Demonstrated ability to operate with a sense of urgency
- Experience in effectively meeting/ exceeding inidual professional expectations and team goals
- Demonstrated analytical and math skills
- Ability to exercise critical thinking skills, risk management skills and sound judgment
- Ability to adapt, problem solve quickly and communicate effective solutions
- High level of flexibility to adapt to the changing needs of the organization
- Self-motivated, independent with proven ability to work effectively on a team and work with others in a highly collaborative team environment
- Continuous improvement mindset
- A commitment to support a work environment that fosters ersity and inclusion
- Proficiency in computer literacy and skills with the ability to work within multiple systems; proficiency with PC based programs such as Excel and Word
Skills
Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
Customer Support Operations: Knowledge of customer support techniques, tools, technologies, and best practices; ability to utilize all aspects of customer support operations to manage a call center.
Customer Support Systems: Knowledge of principles and techniques used in customer support and ability to use applications, hardware, software, networking, and the applications environment used for customer support.
Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to erse situations.
#LI-Remote

100% remote workus national
Title: Credentials Specialist
Location: United States
Job Description:
Credentials Specialist (FT), CFRN40844REC
The College of DuPage is a comprehensive community college located 27 miles west of downtown Chicago, vitally connected to our local area for over 50 years. We prepare students for a lifelong passion for learning on our 273-acre campus which is home to nine associate degrees and a wide variety of professional and technical certificates. Many of these credentials prepare students to seamlessly articulate into the baccalaureate programs of our higher education partner institutions.College of DuPage is committed to student success and values an inclusive and welcoming community environment. We are an equal opportunity employer committed to ersity in the workforce. Our connection to the larger metropolitan area is essential to our success and provides a wealth of erse cultural and recreational opportunities.
Primary Duties and Responsibilities:
Evaluate college coursework relative to equivalent curricular components and degree/certificate requirements to determine eligibility for transfer credit and graduation. Communicate with students, faculty and staff regarding degree requirements, transfer articulation and graduation procedures.- Perform prerequisite course evaluations to determine acceptability, placement and equivalency of coursework.
- This includes but is not limited to reviewing placement and admission test scores, transfer course work, COD coursework, demonstrated competency, and international college credit as well as verifying eligibility for Student-at-Large status.
- Review a student's prerequisite request and determine if we can verify their eligibility for course entry, if we can facilitate approval through the ision office, or if student needs to be directed to a faculty member for further review.
- Communicate with students on the in-progress course verification process for prerequisites, including the expectations, required documents and deadline for acceptance.
- Follow up with students to ensure compliance with submitting required documentation to prevent the loss of their enrollment.
- Evaluate transfer credit relative to equivalent curricular components.
- Utilize resources including but not limited to electronic resources (TES, Transferology, College Source), college catalogs, course descriptions and syllabi as well as College of DuPage faculty and administrators as needed.
- Record Degree/Certificate applications, ensuing proper recording of application information.
- Evaluate and make preliminary determination on student's eligibility for awarding of a degree or certificate.
- Identify circumstances where a course substitution/waiver would be suitable.
- Communicate with the appropriate faculty/academic administrator to facilitate the approval process.
- Ensure that exceptions, when made, are posted accurately to the student's academic record.
- Verify accuracy of degree audit reports produced in Colleague.
- Advise and communicate with students, advisors, counselors and instructors regarding transfer and graduation evaluations and procedures so that all requirements for graduation are met and unanticipated problems are resolved.
- Assist the Veteran's services office with the evaluation of student records for acceptable academic progress and course applicability towards degree/certificate requirements for the purpose of awarding federal and state veterans educational benefits in compliance with Veterans Administration rules and regulations.
- Evaluate student records for course applicability towards health science admissions requirements for each inidual health science program as well as towards general degree/certificate requirements.
- Handle substantial phone/in-person contact with students, faculty and staff.
- Requires a commitment to providing exemplary customer service.
- Other related duties as assigned.
Qualifications:
Education
- Bachelor Degree required.
- BS/BA Degree preferred.
Experience
- Two years experience reviewing academic credentials, working with catalog and degree audit requirements required.
- Three years experience evaluating academic coursework for the awarding of credit and applicability to degree requirements preferred.
- Or equivalent combination of education and experience preferred.
Working Conditions:
- PC, multi-line phone, calculator, laser printer, FAX machine, copy machine, imaged document software, microfiche reader.
- General Office.
- This position requires a background check and drug screen.
Hybrid Remote Eligible: Yes
Hiring Range:
8 Hourly/Starting salary beginning at $23.87/hourly based on education and experience.Competitive starting pay is dependent on education and experience. College of DuPage also offers a generous benefits plan which includes paid time off, tuition discounts for employees and dependents, medical, dental, vision effective the first day of employment, and retirement benefits in a collaborative and friendly environment.
College of DuPage is an equal opportunity employer. The College of DuPage is committed to recruiting and retaining high performing talent to our institution, continuing our tradition of excellence. We encourage all people across the broad spectrum of those communities we serve to explore and apply for positions at COD for which they believe they are qualified.
College of DuPage does not discriminate against iniduals in employment opportunities, programs and/or activities on the basis of race, color, religion, gender, sexual orientation, age, national origin, ancestry, veterans' status, marital status, disability, military status, unfavorable discharge from military service, or on any other basis protected by law.

hybrid remote workmahwahny
POSITION: Local Technical Specialist
Location: Mahwah United States
Job Description:
At the core of these experiences are the products themselves. The JLR brands have undergone a dramatic transformation over the past years.
JLR is reimagining the future of modern luxury by design through our distinct British brands. Our purpose is to 'Live the Exceptional with Soul' by being the proud creators of modern luxury and being guided by a set of behaviors we call our Creators' Code: Customer Love; Unity; Integrity; Growth; Impact.
At JLR, we are passionate about our people. They are at the heart of our business. We are committed to fostering a erse, inclusive culture that is representative of our global customers and the society in which we live; a culture in which every one of our employees can bring their authentic self to work and reach their full potential.
Reporting to the Manager for Local Technical Support, the successful candidate will provide technical support to Jaguar Land Rover retailers in North America via the Global Concern Management (GCM) system to repair complex technical issues on customer vehicles and to offer guidance for repairs involving specialist insight.
What you will be doing:
- Provide retailers with prompt and accurate diagnostic information to support vehicle repair
- Record electronically all details of cases and interactions to support quality / manufacturing process improvements
- Handle the timely escalation of aged cases where required, proactively contacting the retailer to aid case closure if necessary
- Decide correct diagnostic and repair path on high-cost repairs with no financial limit. Communicate decision in simplified technical English to the technician
- Creative thinking and critical decision making to efficiently resolve technical vehicle concerns
- Support the Fixed Right Enhanced Diagnostic (FRED) process
- Attend product and technical training and maintain a minimum of Level 4 certification
- Proactively engage in the regular aged case reviews with LTS team leads, LPE, and other support functions to promote a timely fix; escalate where issue is technical, process or parts related
- Travel to retailer to support repairs
- Perform other duties as required
What you will need:
- Bachelor's Degree in a relevant discipline, or equivalent work experience
- ASE Certifications preferred, but not required
- 3-5 years of experience in automotive diagnostic repair
- Demonstrated ability to conduct in depth technical analysis, communicate (Simplified Technical English), and resolve technical problems
- Strong knowledge of mechanical engineering, physics, principals of electricity and electronics
- Knowledge of hybrid and EV powertrain systems
- Understanding of customer service operations at retailer
- Understanding of technicians' needs and expectations to service and repair vehicles
- Strong communication skills (written and verbal)
- Ability to work in a team and independently with self-starter initiative
- Ability to work weekends and extended hours
- JLR Level 4 and EVSAP certification preferred, but not required
- Competent with Microsoft packages including Teams, PowerPoint, Excel, and Word
Schedule: Hybrid Ways of Working (Monday, Tuesday, Thursday - office days; Wednesday and Friday - choice days)
Base pay offered may vary depending on multiple inidualized components, including location, skills, experience, and market factors. The total compensation package for this position may also include other elements, including a target bonus in addition to a full range of medical/health, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick/personal, and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an "at-will position".
So Why Us?
As a people-first company, working at JLR means opportunity, teamwork, and growth. That's why working here is so much more than a job.
Be part of an international, inclusive, and open-minded company Global Bonus Program based on company performance
You are never just a number. We take pride in taking care of our employees doing everything we can to make sure that our teammates thrive both in and out of the office.
Our employees receive a generous time off policy We offer a discounted Vehicle Car Program
Employees also receive generous health care and retirement plans Quarterly Chair Massages
Maternity/Paternity Leave Complimentary lunch
And more!
Thank you for your interest in working for us, we love it here and think you will too!
Please note that if you elect to apply for a role in another country and are successful you would need to be hired as an external candidate on local terms and conditions rather than transferring on your existing terms.
Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.
JLR North America, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, compensation, and training.
#WEAREJLR
#WEAREJLR

alpharettachicagogahybrid remote workil
Title: Claims Examiner I, General Liability
locations
Richmond, VA
Summit NJ
New York NY
Rosemont IL
Red Bank NJ
Chicago IL
Plano TX
Alpharetta GA
time type
Full time
job requisition id
R0022867
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it.
The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.
This position will be responsible for the resolution of claims of average complexity and low to mid exposure. The primary responsibilities include investigating, evaluating, negotiating and resolving assigned claims. The position will have responsibility for decision making within their authority and work under the general direction from their manager.
- Analyze and determine appropriate direction on coverage, investigation, evaluation and resolution of claims.
- Make recommendations regarding reserve changes to Management.
- Recognize potential exposures on claims and prepare appropriate alerts to Management and internal business partners.
- Adhere to Fair Claims Practices Regulations and claims handling guidelines.
- Prepare and distribute claim reports.
- Participate fully in training, development programs, and learning opportunities across Claims.
- Build strong relationships with internal stakeholders including Underwriting.
- Contribute to strong customer relationships by delivering top-notch service.
- Support special projects as assigned.
- Mentor with senior examiners and managers to observe negotiation strategies and claim resolution practices.
- Collaborate with departments across Markel including Claims Vendor Management, Finance, Actuarial, Risk Management, and IT.
- Travel to other claim offices and conferences as needed.
Education
- High school diploma required. Bachelor's degree preferred.
Certification
- Must have or be eligible to receive claims adjuster license.
Qualifications:
- Understanding of insurance claims and legal services landscape.
- Claims technical skills and an understanding for product lines.
- Understanding of insurance policy types across product lines.
- Excellent customer service skills.
- Excellent written and oral communication skills.
- Excellent analytical and problem solving skills.
- Excellent organization and time management skills.
- Ability to deliver outstanding customer service to both internal and external customers.
- Ability to work collaboratively and in a team environment.
- Ability to work autonomously and requiring minimal direction/oversight.
- Ability to take initiative and think strategically and creatively.
- High Strong desire for continuous improvement.
- Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, and Word).
Who we are:
Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
We’re all about people | We win together | We strive for better
We enjoy the everyday | We think further
What’s in it for you:
In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
- We offer competitive benefit programs that help meet our erse and changing environment as well as support our employees’ needs at all stages of life.
- All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
- We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
- Markel offers hybrid working schedules of 3 days in the office and 2 days remote.
Caution: Employment scams
Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to iniduals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:
- All legitimate job postings with Markel will be posted on Markel Group Careers.
- All legitimate communications with Markel recruiters will come from Markel.com email addresses.
We would also ask that you please report any job employment scams related to Markel to [email protected].
Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.
Should you require any accommodation through the application process, please send an e-mail to the [email protected].
US Work Authorization
US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
Pay information:
The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The national average salary range for the Claims Examiner I is $62,200 - $85,800 with 12% incentive.
Who we are:
Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
We’re all about people | We win together | We strive for better
We enjoy the everyday | We think further
What’s in it for you:
In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
We offer competitive benefit programs that help meet our erse and changing environment as well as support our employees’ needs at all stages of life.
All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
Are you ready to play your part?
Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.
Caution: Employment scams
Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to iniduals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:
All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.
All legitimate communications with Markel recruiters will come from Markel.com email addresses.
We would also ask that you please report any job employment scams related to Markel to [email protected].
Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.
Should you require any accommodation through the application process, please send an e-mail to the [email protected].
No agencies please.

hybrid remote workmisaginaw
Title: Program Administrator - Events (Saginaw, MI)
Location: Saginaw, Michigan (Hybrid)
- ID: 6493
- Meeting & Event Planning
- Full time
Job Description:
About the Role
Do you have:
- an interest in travel and events
- a strong attention to detail
- are comfortable working with people
- want to work from home at times
- and enjoy variety?
We'd love to talk to you about becoming a Program Administrator in our Meetings & Incentives group!
This is an early career role in administration based at Morley in Saginaw, Michigan. We run travel programs around the world for Fortune and Global 500 clients.
You'll make sure participants receive the materials and information they need to enroll in and prepare for their trips. Because of your work, they'll feel cared for and ready to have a great experience on site.
What You'll Do
- Support client programs and internal clients
- Communicate daily with fellow associates, program participants and vendors
- Oversee / coordinate the program enrollment process
- Serve as a resource to answer participant questions
- Facilitate accurate reporting, documentation and filing
- Carry out overall administrative tasks for programs as directed
Hybrid Schedule
This is a hybrid role, where you will work partly from home and partly on site at our Saginaw, Michigan, campus. Please note you will work on site more frequently during the initial training period.
While on site, you'll work in a friendly, casual environment at our corporate office in Saginaw Township, close to shopping and restaurants. You'll also have access to our free on-site workout facility and enjoy perks such as tickets to local events.
Questions Before You Apply?
Live chat with a Morley Talent Acquisition (TA) Specialist (careers.morleycompanies.com | chat hours: M-F 8 a.m. - 5 p.m. Eastern time; closed on some holidays | TA will respond to after-hours questions the next business day).
Skills for Success
Required Skills
- PC / web proficiency, including the Microsoft Office suite
- Communication skills (spoken and written) - important when interacting with program participants
- A positive, self-starter attitude with a solid work ethic, strong attention to detail and ability to meet deadlines
- Excellent organizational and interpersonal skills
Eligibility Requirements
- High school diploma or equivalent
- Interest in the travel and events industry
- One or more years' experience in a relevant or related profession (administrative support, customer service center, banking representative or other role involving significant face-to-face / over-the-phone interaction)
- Able to:
- Lift 25 lbs. of meeting materials
- Stand, bend, stoop and walk
- Support after hours to troubleshoot if needed
- Work at our office in Saginaw, Michigan, when needed
Remote Work Requirements
- High-speed internet access at home that you are able to connect to via Ethernet or landline
- Secluded and distraction-free work environment
Why Join Our Morley Family
At Morley, your paycheck is just the start - add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.
Health & Wellness Benefits
- Medical and prescription coverage
- Dental and vision insurance
- Paid time off
- Associate wellness program with rewards for annual checkups
- Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)
Financial Benefits
- 401(k) with match
- Flexible spending account (FSA)
- Life insurance
- Company-paid short- and long-term disability insurance
Benefits to Make Your Life Easier
- 24/7 online access to doctors through Teladoc
- 24/7 nurse help desk
- Patient advocacy with free 24/7 support for benefit questions and claims
- Guidance for family, financial and estate planning (including wills)
About Morley
Our mission is to deliver extraordinary experiences.
We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) - for our associates and for the world-leading companies that partner with us.
We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
Thank you for your interest in Morley.
Notices
- Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo
- Click here to view Morley's CCPA Notice for applicants in California: https://info.morleynet.com/ccpa
- Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy
#LI-Hybrid

100% remote workus national
Title: Territory Sales Representative, Implants
Location: USA Home Office, --, US, NA
Job Description:
Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.
Bringing out the best in people
As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we’re looking for the best to join us.
Working at Dentsply Sirona you are able to:
Develop faster - with our commitment to the best professional development.
Perform better - as part of a high-performance, empowering culture.
Shape an industry - with a market leader that continues to drive innovation.
Make a difference -by helping improve oral health worldwide.
Preferred candidates will live in the South Bend, IN or Northern Indiana area
We are seeking a dynamic and motivated Sales Professional to join our team. This role focuses on driving growth within oral surgery practices through proactive outreach, strong business acumen, and a true hunter mentality.
Key Responsibilities:
- Develop and maintain strong relationships with oral surgeons, practice managers, and key clinical decision‑makers.
- Conduct product presentations, clinical discussions, and office demonstrations.
- Identify and pursue new sales opportunities within the assigned territory.
- Achieve sales targets and objectives set by the company.
- Provide exceptional customer service and ongoing support to existing accounts.
- Stay updated on industry trends, competitor activities, and new product developments.
- Collaborate with marketing and leadership to execute effective sales strategies.
- Attend trade shows, study clubs, and industry events to promote products and services.
- Maintain accurate CRM records of sales activities and customer interactions.
- Address customer inquiries and resolve issues promptly and professionally.
Qualifications:
- High school diploma or equivalent required; bachelor’s degree preferred.
- Proven success in B2B sales (3+ years preferred).
- Strong hunter mindset with the ability to independently build and manage a pipeline.
- High level of maturity and professionalism—able to represent the company confidently in oral surgery practices.
- Excellent communication, negotiation, and presentation skills.
- Ability to build and maintain strong client relationships.
- Proficiency with CRM systems and sales tools.
- Valid driver’s license and willingness to travel within the territory.
Key Skills and Competencies:
- Goal-oriented with a strong drive to achieve and exceed sales targets.
- Exceptional interpersonal skills and the ability to connect with erse audiences.
- Strong problem-solving skills and the ability to handle customer complaints effectively.
- Ability to analyze market trends and adapt sales strategies accordingly.
- Proficiency in basic arithmetic and data analysis.
- Demonstrates strong product knowledge by clearly communicating benefits and aligning solutions to customer needs.
- Apply industry insights and data analysis to support strategic account growth.
- Leverages professional selling skills to identify opportunities and deliver compelling value.
- Builds and maintains strong customer relationships through proactive engagement and collaboration.
Join Us:
- If you’re a passionate, result-driven sales professional with a hunter mentality and a commitment to delivering customer focused solutions that drive business growth, we encourage you to apply and join our team.
#LI-SD1
For California Residents:
We may collect the following categories of personal information in connection with the submission of your resume or application materials to us for employment, and if hired, your employment with us: identifiers (e.g., name, address, email address, birthdate); personal records (e.g., telephone number, signature, education information, criminal background information, passport number and visa information); consumer characteristics (e.g., sex, marital status, veteran status, race, disability, sexual orientation); professional or employment information (e.g., resume, cover letter, employment history, background check forms, references, certifications, transcripts and languages spoken); and inferences from personal information collected (e.g., a profile reflecting abilities and aptitudes).
The above categories of personal information are collected for the following business purposes: performing recruitment and hiring services; processing interactions and transactions (e.g., to comply with federal and state laws requiring us to maintain certain records, managing the workforce); and security (e.g., detecting security incidents, protecting against fraudulent or illegal activity).

customer successfull-timenon-techremote - cyprus
Coinbase is looking to hire a Customer Success Specialist II to join their team. This is a full-time position that can be done remotely anywhere in Cyprus.

caculver cityoption for remote work
Strategic Resource Manager
Location: Culver City United States
Job Description:
POSITION SUMMARY:
The Strategic Resource Manager (SRM) plays a vital role in the growth and development of our sales culture in the Los Angeles / Orange County (LAOC) region of HUB International. The SRM reports to the Lead SRM. Additionally, the SRM works hand in hand with the sales enablement team located at HUB corporate headquarters in Chicago to deliver ongoing sales initiatives, product roll outs and ongoing training.
The SRM promotes HUB International's creative and administrative marketing solutions to help generate new business and increase client retention. The SRM is responsible for educating the internal HUB team as well as clients on the tools & resources that we have to offer, while finding innovative ways to showcase our unique capabilities.
POSITION RESPONSIBILITIES:
Administrative
Work collaboratively with others to achieve goals;
Support the Sales Enablement team in overall initiatives
Establish and maintain positive working relationships internally and externally to achieve the goals of the LA/OC Region's Senior Leadership Team and the organization.
Manages development of lead lists, request for proposals (RFPs), presentations, benchmarking reports, sell sheets and any additional sales or marketing collateral on an as need basis
Work with SRMs regarding data needed for acquisition onboarding efforts and data imports to our CRM system;
Administrator of SRM/Sales tools & resources
Includes adding / deleting users
Management of training for internal team / external clients
Responsible for any upgrades / changes in tools and will relay information/host trainings on these to the greater group
Reporting
Troubleshooting
Tracking Utilization of Products
Serves as a general problem solver and navigator for employees looking for HUB resources
Marketing
Will be subject matter expert of all sales & marketing related tools and resources provided by HUB
Support corporate Marketing & Communications as well as the Regional Marketing Team in the creation of and execution of advertisements, microsites, email blasts, etc.
Become the subject matter expert of Amplify (internal social media tool) and offer trainings and support for team on product
Execute needs via Workfront as needed
Support Producers in growing their social media presence via LinkedIn / Twitter
Create presentations, ads, flyers, sales sheets, placemats, event invites, event registrations, landing pages, etc. as needed
Manages Hub LAOC participation at tradeshows, conferences, on-site client events (i.e. open enrollment events), etc.
Technology Tools and Resources
Will become a subject matter expert of the HUB Customer Relationship Management (CRM) software database management tool (CORE)
Support all technology tools and resources
Manage the onboarding/access to tools
Serves as the main point of contact for needs / training for the HUB intranet system (Seismic) assisting with navigation and training of site to HUB employees in the LA/OC region
Test and/or vet new technologies and applications to support sales enablement & SRM team
Factors for Success
Bachelor's degree from an accredited university preferred
3-5 of relevant job experience
Previous experience working in a position focused in sales or marketing
Ability to work in a team environment that is cross-functional
Professional, credible and detail oriented with a high sense of urgency
Comfortable working in a fast-paced setting, with proven ability to take initiative
Proven organizational skills (master of multi-tasking) with an inherent sense of urgency
Sales support mentality/desire to win/ability to understand numbers and communicate them effectively
Be a persistent, creative problem solver
Competent and comfortable with technology
Ability to effectively present information in easy to digest formats to team leadership and sales teams
Understand business needs and know how to create the processes and tools to manage them.
Creative critical thinker and problem solver, breaking complex issues into simple solutions
Demonstrated oral and written communication skills with the ability to effectively interact with customers, sales teams, and technical resources
Experience working in customer service or position focused in customer relationship skills
Demonstrated computer proficiency with Microsoft Office Suite products Advanced Excel Skills including V-Lookups, Macros, Power Query suggested
Experience with managing or utilizing client relationship management (CRM) software; Dynamics 365; PowerBi; PowerAutomate; Excel; and PowerPoint
*Position can be remote (home-based) or hybrid (2-3 days in-office)
The expected salary range for this position is $64,480 to $85,000 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions.
Department Business Operations
Required Experience: 2-5 years of relevant experience
Required Travel: No Travel Required
Required Education: Bachelor's degree (4-year degree)
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team [email protected]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

100% remote worksalt lake cityut
Title: Inside Sales Representative
Location: Salt Lake City United States
Job Description:
Starting Pay Model: $19.25/hr + uncapped performance bonuses
- Bonuses:
- $25 per completed meeting
- $50 per closed express/non-recurring product
- $100 per closed fully managed product
Pay Model after Probationary Period*: $23.50/hr + uncapped performance bonuses
Bonuses:
First 3 completed meetings/month: $25 each
Next 3 completed meetings/month: $50 each
Meetings beyond 6/month: $100 each
Closed express/non-recurring product: $100
Closed fully managed product: $200
Probationary Period ends after 2 full calendar months after hire date.
Who We Are:
Logical Position is one of the fastest growing digital marketing agencies in the U.S. with hundreds of employees nationwide. We're constantly taking home awards including Inc.'s Best Place to Work (#3), the BBB's Torch Award for Ethics, and multiple performance-based awards from Google and Microsoft.
Why You Will Love LP:
- Paid Time Off: You will accrue 14 days in your first year and increases over time with tenure.
- Volunteer Time Off: You will accrue 40 hours in your first year.
- Paid Holidays: You will receive a minimum of 7 paid holiday and 3 floating holidays awarded per anniversary year.
- Health, Vision, and Dental Insurance: Eligible on the 1st of the month following 60 days of employment, and LP will cover up to 75% for the employee premium depending on the plan that you select.
- 401(k) Match: Eligible following 90 days of employment, and LP will match 100% of the first 4% of income contributed.
- Paid Parental Leave: Eligible for up to 12 weeks.
- Paid Bereavement: Eligible for up to 5 days.
- Employee Assistance Program: Access to free and confidential coaching, counseling, work-life balance, and self-help resources.
- Flexibility to Work From Home: We have two offices-Lake Oswego, OR and Palatine, IL - but employees may choose to work from their home address.
- Remote Office Space Reimbursement: Eligible for up to $100 following 30 days of employment to improve your remote office space. LP provides you a work laptop, headset, mouse, and monitor.
- Work/Life Balance: We encourage a healthy work/life balance for all employees.
- A dynamic company with fantastic team culture atop a rapidly growing industry!

100% remote workiailinks
Title: Senior Staff Field Quality Engineer
Location: Remote - Evanston United States
Job Description:
At Bloom Energy, our vision for a world powered by clean, reliable, and affordable energy is more than just a dream-we're making it reality.
For over two decades, we've been at the forefront of the global energy transition, pioneering solutions that empower critical industries to thrive in a rapidly digitizing, energy-intensive world. From revolutionizing power for AI-driven data centers to ensuring resilience for hospitals, electric grids, manufacturing facilities, and utilities, our solid oxide fuel cell (SOFC) and solid oxide electrolyzer (SOEC) technologies are redefining what's possible by delivering energy abundance for all. With more than 30,000 fuel cell modules deployed worldwide, we are the trusted partner for Fortune 100 companies and innovators alike. Our cutting-edge solutions enable unparalleled "time-to-power" capabilities, reliability, and sustainability, ensuring our customers remain ahead in a world where soaring energy demand and intensifying energy scarcity are rapidly becoming the new norm.
At Bloom, we thrive on collaboration, bold thinking, and relentless innovation. We believe that, together, we can create a brighter, more sustainable future while tackling the most pressing challenges of the 21st century.
We are looking for a Sr. Staff Field Quality Engineer to join our team in one of today's most exciting technologies. This role will report to Senior Quality Manager, Installations and will primarily support customers in the Midwest region. This role will be based remotely in the Midwest region.
Additional Comments:
As a Staff Field Quality Engineer, you will be part of the team responsible for ensuring our energy production platforms are designed, installed and commissioned on time, on schedule, on budget while meeting all established Quality, Reliability, Safety and Serviceability requirements.
Role and Responsibilities
- Audit and support site construction and Bloom Energy product installations to design requirements ensuring on-time commencement of operations of a safe and reliable site
- Gate Bloom Energy and Engineering, Procurement and Construction (EPC) partner projects from proceeding to Service product commissioning phase by inspecting site construction and product installations and confirming design intent is met or exceeded
- Document, track and drive resolution of cross functional and external EPC process deficiencies from site design through to commencement of operations
- Regularly perform safety and environmental audits of sites across all stages of construction, installation and commissioning
- Establish expectation of 8D problem solving methodology with internal and external process owners to ensure that emerging critical quality, safety, reliability and serviceability are quickly contained, followed by effective analysis of root cause(s) and implementation of short and long term corrective measures
- Rapid response to Early Life Failures (ELF) in the field for construction, installation and product manufacturing issues utilizing aforementioned 8D process
- Support Field Replacement Unit (FRU) exchanges and product upgrade activities at operational sites with Field Service and Operations organizations
- Focus on continuous improvement, value-added engineering and cost reduction through observation and collected data of Bloom Energy and EPC performance to key objectives and performance metrics
Education, Skills and Experience:
- BS in Mechanical Engineering, Electrical Engineering, Construction Management or related field or 10 years relevant work experience. MS desirable
- Minimum 5 years of field experience constructing, installing and commissioning complex power systems
- Ability to read, understand and clearly communicate civil and electrical designs and standards to internal and external partners and respective verticals
- Empowered self-starter that operates with significant autonomy with proven ability to clearly communicate schedule, top priorities and documents, escalates key emerging issues to internal and external business partners
- Proven ability to leverage organizational roles and responsibilities to hold process owners accountable for meeting established design and workmanship standards and national and regional code requirements
- Customer-facing role requires high level of professionalism and communications skills set when responding to site incidents, attending critical milestone activities with customer representatives and communicating Bloom Energy expectations where deficiencies or deviations from contract are identified
- Solid experience with MS Suite and Salesforce (or similar) required, Oracle experience desirable
- International project experience desirable
About Bloom Energy:
Bloom Energy is an equal opportunity employer and makes employment decisions on the basis of merit. We are committed to compliance with all applicable laws providing equal employment opportunities. All qualified applicants, will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability. Bloom Energy makes reasonable accommodations, consistent with applicable laws, for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions, unless undue hardship would result.
Bloom Energy is committed to fair and equitable compensation practices. The total compensation for this position includes standard company benefits and is based on various factors including, but not limited to, relevant skills and experience.
#LI-BC1
Salary Ranges:
$110,700.00 - $159,300.00
Title: Senior Director, Consumer Experience & Marketing Activation Platforms
Travel Required?: Travel - up to 10% of time
HybridNo Relocation Assistance OfferedJob Number #172803 - Piscataway, New Jersey, United StatesJob Description:
Who We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Pet Nutrition.
We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children’s oral health.
If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team!
We are excited to invite applications for the position of Senior Director, Consumer Experience & Digital Marketing Activation Platforms within our Global Digital Applications Team. Operating within the world’s leading Oral Care Company, we are leveraging some of the leading cloud based marketing technology to digitally connect. You will be responsible for managing and implementing the technology solutions and strategy which power our CRM, Media Activation, and Loyalty digital programs.
You will join a team of passionate, talented technologists who collaborate to design and build cutting-edge experience & marketing solutions to power Colgate-Palmolive’s Digital Transformation and deliver measurable business value. If you are intellectually curious, future-focused and solution-oriented, you will fit right into our fast-paced, collaborative environment!
Key Responsibilities
Manage the end to end strategy and implementation of our Digital Marketing Activation technology stack including Salesforce Marketing Cloud, (Data Cloud, Marketing Cloud Engagement), Adtech platforms including LiveRamp and Google Marketing Platform, and Zinrelo Loyalty
Manage the end to end strategy related to Media Data and Analytics managing platforms including Salesforce Datorama and Claravine as well as cleanroom technologies including Infosum, Google Ads Data Hub, and Amazon Marketing Cloud
Manage the selection and implementation of MarTech platforms to support Data Acquisition and Activation including MessageBird, E-Mail on Acid, Jebbit, and Attentive
Lead the selection and implementation of key digital marketing technology in support of our global strategy for Consumer Relationship Management, Media Data Onboarding/ Identity Resolution, and Loyalty
Lead functional requirements gathering, solution design, process improvement, and implementation of marketing technologies across various projects
Contribute to the design and implementation data capture and tagging strategies to enhance personalized targeted experiences and drive business value
Collaborate with cross-functional teams to integrate MarTech technology and measurement components
Manage a erse portfolio of projects with the objective of advancing our CRM, Loyalty, and Digital Marketing capabilities globally
Manage a team of 10 employeesManage vendor relationships with key software and consulting vendors
Develop, mentor, and assist direct reports in meeting their overall career objectives
Manage the relationships with global and isional Marketing teams to advance CRM, Media Activation, and Loyalty strategies and technologies
Understand the Company’s consumer and professional environment and how we use technology across multiple platforms, including but not limited to: Salesforce Marketing Cloud, Salesforce Data Cloud, Google Cloud Platform, and Snowflake.
Proactively gain a level of technical expertise through internally and externally available learning opportunities as applicable as well as self-study
Required Qualifications:
Bachelor's degree in computer science, information technology, engineering, electrical engineering, or a related field
15+ years professional experience working in Information Technology or Digital Marketing
10+ years experience working with enterprise digital marketing platforms and suites (i.e., Salesforce Marketing Cloud), working with CRM, Digital Media Activation, Digital Media Analytics, Digital Marketing, and/or Loyalty platforms
Experience with Advertising Technology including Google Marketing Platform (Google Campaign Manager, Google Analytics, Onboarding partners including LiveRamp.)
AI frameworks and Agentic AI platforms
Proven track record in managing large scale initiatives and highly complex technology implementations; working with large scale data systems and transactional customer data records
Understanding of data management and data governance practices including data stewards, data custodians, data lineage, data quality, data cleansing, metadata management, etc.
Understanding of governmental privacy regulations on the collection and use of customer data (such a GDPR and CCPA) and how this impacts customer data management.
Ability to apply agile methodology and sprint development to manage project implementations and backlogs
Desire to lead and build and strengthen a team-oriented environment.
Experience leading large full-lifecycle implementations and/or implementing integrated solutions including cloud-based marketing solutions
Preferred Qualifications:
Web Analytics experience including Google Analytics 4 and Google Tag Manager; Google Cloud Platform including Big Query, and Cloud Data Storage; experience with Snowflake
2+ years experience implementing Salesforce Data Cloud
Hands-on experience with LLMs, prompt engineering, and embedding models for business applications
Experience leveraging and implementing additional marketing technology including SAP Customer Data Cloud (Gigya)
Experience working cross functionally within brand marketing, ecommerce, or direct to consumer functions.
Strong analytical skills; must be proficient in analyzing and interpreting data from third-party platforms and adapt to custom internal tools.
Exposure to CPG ecommerce marketplace and channels
Exposure to SAFe framework in previous implementations / projects
Ambitious, resilient, agile, self-starter
Excellent verbal and written communication skills as well as customer relationship building skills
Strong organization and project management skills with the ability to manage complex projects with many stakeholders.
Compensation and Benefits
Salary Range $220,000.00 - $250,000.00 USD
Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.
Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.
Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with erse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each inidual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
For additional Colgate terms and conditions, please click here.
#LI-Hybrid

new yorknyoption for remote work
Title: Contract Administration Coordinator
Position Information
- NY HELP No
- Agency Empire State Development, NYS
- Title Contract Administration Coordinator
- Occupational Category Other Professional Careers
- Salary Grade NS
- Bargaining Unit None listed
- Salary Range From $53818 to $55000 Annually
- Employment Type Full-Time
- Appointment Type Permanent
- Jurisdictional Class Non-competitive Class
- Travel Percentage 0%
Schedule
- Work week Mon-Fri
- Hours Per Week 37.5
- Flextime allowed? No
- Mandatory overtime? No
- Compressed workweek allowed? No
- Telecommuting allowed? No
Location
- County New York
- Street Address 5 Grand Central East
- City New York
- State NY
- Zip Code10017
Job Specifics
Duties Description
- *Applicants MUST submit a cover letter with resume to be considered.
- *This position will require in-office presence. Hybrid work schedules may be possible based on specific job duties and consistent with ESD policy.
- *Minorities, women, and iniduals with disabilities are encouraged to apply. Please contact Human Resources if you require an accommodation.
BASIC FUNCTION:
Carry out day-to-day project assistant function and other contract administrative tasks contributing to the overall contracting and procurement function.
WORK PERFORMED:
- Review of Requisitions
- Review Commitment Request and Contract packages
- Follow-up with originating departments to obtain missing contract documents
- Perform administrative tasks associated with collecting proposal submissions
- Assist Procurement Directors to manage bids after submission of proposals
- Review administrative proposals received for conformity and completeness
- Set up respondent proposal + interviews scoring meetings/compiling scoring sheets/update procurement drive records, at the request of the Procurement Director
- Complete projects, tasks, and other duties as assigned by direct supervisor
- Cross Training New Hires and Originators
- Data Entry, Data Review, and Files Organization
- Prepare, proofread and coordinate production and distribution of reports, agendas, presentations and other documents as needed. Ensure meeting materials are complete, orderly, and available in advance of each meeting
- Coordinate with other departments and across ESD as needed to ensure proper submittal and timely handling of required paperwork, including, but not limited to, purchase requests, payment authorization forms, tax exemption forms, shipping receipts and other office documents in a timely fashion
Minimum Qualifications
- Education Level required: High School Diploma or equivalent; Associate degree preferred.
- Knowledge required: 1-2 years of administrative and/or customer service experience.
- Familiarity with databases and basic computer programs; Microsoft Word, Excel, PowerPoint and Access. Strong attention to detail with excellent writing and telephone etiquette preferred
Additional Comments
- Salary range as specified.
- Comprehensive Benefits Package.
Some positions may require additional credentials or a background check to verify your identity.
WE ARE AN EQUAL OPPORTUNITY EMPLOYER COMMITTED TO DIVERSITY

hybrid remote workmescarborough
Title: General Liability Claims Adjuster II
Category/Area of Expertise: Risk Management & Insurance
Job Requisition: 495516
Address: USA-ME-Scarborough-145 Pleasant Hill Rd
Store Code: Claims Management (5157507)
Job Description:
Ahold Delhaize USA, a ision of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
Position Summary
Primary responsibilities include investigation of General Liability claims to determine liability exposure. This role has direct responsibility of managing the claim in its entirety while maintaining service level targets and achieving established claims goals. This role is the primary interface to associates, attorneys, healthcare providers, vendor partners and Brand partners. Primary responsibilities include investigation of General Liability claims to determine liability exposure. This role has direct responsibility of managing the claim in its entirety while maintaining service level targets and achieving established claims goals. This role is the primary interface to associates, attorneys, healthcare providers, vendor partners and Brand partners.
Our flexible/hybrid work schedule includes 1 in-person day at one of our core locations and 4 remote days.
Applicants must be currently authorized to work in the United States on a full-time basis.
Principle Duties and Responsibilities:
Claims Management
- Manage caseload within established targets and appropriate level. Performance standards include thorough investigations, evaluations, negotiation and disposition of all claims, while ensuring that all claims are in compliance with statutory and legal obligations.
- Monitor and ensure timely execution of all statutory deadlines or legal filings as needed.
- Analyze facts of the loss to understand the nature of the claim to develop strategies that provide optimal outcome and mitigate the overall Total Cost of Risk to the Banners' bottom lines.
- Identify fraud indicators and actively pursue subrogation opportunities.
- Collaborate with the Safety department in identifying hazards that exist in the retail and distribution operations and ways to minimize these risks.
- Build and maintain positive relationships with internal (Brands, Distributions Centers, Transportation, Ecommerce, Human Resources, Legal, Insurance) and external (vendors, healthcare providers, outside attorneys) customers.
Financial Impact Administration
- Manage book of claims business (up to $ 2million) with authority to settle/negotiate a single claim within their authority of up to $25,000.
- Communicate ongoing causes of incidents to Safety and Brands.
- Serve as the primary point of contact to address and resolve claim issues impacting customer, associate, vendor, and the Brands. Research and resolve claim/legal issues. Provide timely communication related to the claim, resolving issues, and responding to questions via phone, email, and online applications.
Basic Qualifications:
- Licensed adjuster (as appropriate by jurisdiction)
- Bachelor's degree or experience handling General Liability claims or equivalent expertise.
- Thorough knowledge of rules, regulations, statutes, and procedures pertaining to general liability claims.
- Knowledge of medical terminology involved in complex claims
- Negotiates resolution of claims of various exposure and complexity
Skills and Abilities:
- Demonstrates relationship building and communication skills, both written and verbal.
- Highly self-motivated, goal oriented, and works well under pressure.
- Customer focused solid understanding of legal procedures, processes, practices and standards in the handling of general liability claims
- Ability to identify problems and effectuate solutions
- Ability to manage multiple tasks simultaneously with excellent follow-up and attention to detail
- Able to apply critical thinking when solving problems and making decisions.
ME/NC/PA/SC Salary Range: $63,440-$95,160
IL/MA/MD/NY Salary Range: $72,880 - $109,320
Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.
#LI-SM1 #LI-Hybrid
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.
Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.

hybrid remote worklehiut
Title: Receptionist
Location: Lehi UT United States
Part-time
Job Description:
LendingClub (soon to be Happen Bank) is built around a simple purpose: to clear the way to help people turn intention into action, and action into financial progress. That means offering focused products, a frictionless mobile-first experience, and clear terms with no gotchas. Respect and fairness is part of our DNA, and that ideal shapes how we work, how we treat each other, and how we invest in our employees and our community. Join us in using data, bold thinking, and a commitment to innovation to help clear the way for millions of Americans to achieve more.
About the Role
We are seeking a professional, service-oriented part-time Receptionist to be the first point of contact for employees, visitors, and vendors at our Lehi office. This role combines traditional front desk responsibilities with core physical security duties to ensure a safe, welcoming, and well-managed workplace environment.
What You'll Do
Reception & Customer Service
- Greet and assist all visitors, candidate, employees, and vendors with professionalism and warmth.
- Manage the front desk area to ensure it is tidy, organized, and welcoming
- Provide general information and support to employees and guests
Security Operations
- Issue and manage employee and visitor badges using access control systems
- Monitor and enforce access control procedures, including tailgating prevention
- Maintain visitor logs and ensure proper check-in/check-out procedures
- Report and escalate any suspicious activity or security incidents
- Collaborate with the Physical Security team on incident response and investigations
Vendor & Contractor Support
- Verify credentials and ensure vendors/contractors follow site access protocols
- Coordinate with facilities and security teams for scheduled maintenance or deliveries
- Escort or monitor vendors as needed during sensitive operations
Event Support
- Assist with on-site events by managing guest lists, issuing temporary badges, and coordinating with event organizers
- Provide logistical support during events, including wayfinding and crowd management
- Ensure security protocols are maintained during high-traffic periods
Administrative & Operational Support
- Maintain inventory of office and security supplies (badges, lanyards, visitor passes)
- Support emergency procedures including evacuation and drills
- Assist with mail and package handling as needed
- Document and update standard operating procedures related to front desk and security tasks
About You
- 2-3 years of experience in a receptionist, front desk, or security-related role
- Bachelor's degree in a related field; or equivalent work experience
- Strong interpersonal and communication skills
- Experience with access control systems (e.g., Lenel, Brivo, Openpath) preferred
- Ability to remain calm and professional in high-pressure situations
- Detail-oriented with strong organizational and multitasking abilities
- Familiarity with basic security protocols and emergency response procedures
- You've been using AI tools in your daily to have real opinions about them - what they're good at, where they fall short, and when to trust the output. You're ready to apply that intuition in your work to solve real world problems
Work Location
Lehi
This part-time role requires onsite presence each Tuesday, Wednesday, and Thursday.
The above locations are eligible offices for this role. The locations have been determined to foster in-person collaboration with this role's team or the related business lines. We utilize a hybrid work model, and our teams are in-office Tuesdays, Wednesdays, and Thursdays. In-person attendance is essential for this role's success, and remote placement will not be considered. LendingClub offers relocation, based on actual job level.
Time Zone Requirements
Primarily MT
While the position will primarily work local hours, LendingClub is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary.
Travel Requirements
As needed travel to LendingClub offices and/or other locations, as needed.
Compensation
The target base pay range for this position is $20-24/hr. The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location.
We're creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.
#LI-Hybrid
#LI-AH1
LendingClub is an equal opportunity employer and dedicated to ersity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.
We are committed to providing reasonable accommodations for qualified iniduals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us.

houstonhybrid remote worktx
Title: Engagement Specialist (IKC) Central Houston, TX
Location: Houston, TX United States
Job Description:
1800 W 26th StreetSuite 101, Houston, Texas, 77008-1451, United States of America
At DaVita IKC, engagement is everything. As an Engagement Specialist, you'll be the first point of contact for patients-onboarding, scheduling, and keeping them connected through high-volume, relationship-focused outreach. This role is perfect for someone organized, motivated, and skilled at building trust while helping patients navigate their healthcare journey.
Please note: In this role, you will be responsible for both Care Coordinator and Engagement Specialist duties.
Location & Travel:
Travel within the assigned market in Central Houston, TX to DaVita clinics and/or Nephrology Practices.
Work in clinics/partner practices 3-4 days per week; remaining days remote
No nights/weekends
Willing to travel locally using your own vehicle
Position Details
Full-Time, Monday-Friday schedule
Daily start time flexible between 7:00-8:00 AM
When working from home: Home workspace must include a quiet, private space with high-speed internet
Responsibilities
Engagement Specialist Responsibilities
Facilitate CHE (Comprehensive Health Evaluation) completion in nephrology offices, dialysis clinics, or via telehealth; coordinate with Nurse Practitioners and clinics to prepare for in-person appointments
Perform outbound calls to patients, caregivers, and clinics for CHE scheduling, reminders, and rescheduling; schedule telehealth CHEs for patients unable to attend in person
Welcome new patients to the program and collect any new concerns from existing patients; escalate to RN or Nurse Practitioner as appropriate
Maintain accurate documentation and communicate patient updates to the care team
Demonstrate exceptional interpersonal skills to build trust, influence patient participation, and overcome barriers to engagement
Organize outreach efforts by urgency and importance to maximize patient impact
Care Coordinator Responsibilities
(May represent up to half of total role responsibilities)
Coordinate care for patients by ensuring access to eligible resources/programs and assisting with referrals and provider appointments
Perform outbound calls and respond to inbound calls from patients, providers, and Village resources
Complete non-clinical screenings and pathways under the guidance of the Manager; escalate to Integrated Care Nurse as needed
Assist the clinical team with moving patients through the continuum of care by completing tasks as directed
Identify eligible resources for members and collaborate with Integrated Care Nurses, dialysis clinics, health plans, and other stakeholders to help members enroll in programs
Communicate directly with patients in a timely and professional manner
Maintain accurate, complete, and confidential documentation
Demonstrate exceptional two-way communication, both oral and written
Act in alignment with DaVita's mission and values to deliver high-quality patient care
Qualifications
High School Diploma or GED required; Associate's or Bachelor's Degree preferred
2+ years professional experience in customer service, patient-facing, or telephonic outreach roles preferred
Prior healthcare experience preferred
Intermediate proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
Strong verbal and written communication skills, active listening, and motivational engagement techniques
Highly organized, with excellent time management and follow-through
Ability to work both autonomously and collaboratively with care team members
Home workspace must provide a quiet, private environment with reliable high-speed internet
Why You'll Love Working Here
Directly impact patient care and engagement for complex chronic conditions
Be part of a mission-driven, collaborative care team
Opportunities for growth
Supportive environment that values innovation, communication, and patient-centered care
Join our team and help patients navigate their care journey.
More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.
#LI-TS2
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Iniduals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
This position will be open for a minimum of three days.
For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates
Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits
Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

100% remote workboiseid or us national
Title: Sr. Liability Claims Adjuster
Location: Multiple Locations
Job Description:
We are hiring a Sr Liability Claims Adjuster to work in a hybrid capacity from our Boise, ID office with 3 days in office and 2 days remote OR fully remote, depending on experience level.
Are you a confident decision-maker looking to take the next steps in your career? Do you have extensive experience working with bodily injury or commercial auto liability claims? Join Great West Casualty Company, a stable industry leader, as a Sr Liability Claims Adjuster.
This position offers the opportunity for an ideal work-life balance and exposure to the commercial side of the industry. We foster a collaborative work environment, empower you to make decisions, and give you the autonomy to settle your claims.
Location: Hybrid in Boise, ID office or fully remote, depending on experience.
In this position, you will:
- Manage an inventory of claim files while providing exceptional customer service.
- Utilize your negotiation skills to strategically move claims toward resolution.
- Understand medical aspects of claims management.
- Retain and direct defense counsel.
Qualifications:
- 7+ years handling commercial or auto liability bodily injury claims.
- Demonstrated success in exercising independent decision-making, problem-solving, and negotiation competency.
- Above-average teamwork, communication, and customer service skills.
- Ability to work in a fast-paced environment with varying claim volume.
Your Future Starts Here: Benefits That Support Your Lifestyle
- Competitive Compensation
- Generous paid time off and paid company holiday schedule
- Medical, Dental, Vision, Life, Long-Term Disability, Company Match 401(k), HSA, FSA
- Paternal Leave, Adoption Assistance, Fertility and Family Planning Assistance, Pet Insurance, Retail Discount Programs
- Community volunteer opportunities
- Wellness programs, gym subsidies, and support for maintaining a healthy lifestyle
- Scholarships for dependents and tuition reimbursement to further your education
- Company paid continuing education and monetary awards for professional development
- Opportunities for a hybrid work schedule (three days in the office, two days remote)
Who we are:
For over 65 years, Great West Casualty Company has provided premier insurance products and services to thousands of truck drivers and trucking companies across America. We have offices located around the country, and over 1,200 professionals are proud to call us an employer of choice. We are dedicated to the success, happiness, and wellness of our employees. If you are looking for a company where your contributions are valued, your continued learning is financially supported, and customer service is a priority, we want to talk to you. Apply today and join one of America's largest insurers of trucking companies as we help keep the nation's economy moving forward one mile at a time.
To learn more about Great West and our office locations, please visit our website www.gwccnet.com.
Great People.
Great Careers.
Great West Casualty Company.
Great West Casualty Company is an Equal Opportunity Employer.

full-timenon-techremote
BingX is looking to hire a DEX Customer Service Specialist to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

hybrid remote worksalt lake cityut
CX Operations Analyst
Location: Salt Lake City, UT, United States
Hybrid
Job Description:
LearnUpon is looking for a CX Operations Analyst to join our team in Utah. This is a hybrid role, working 3 days per week from LearnUpon's Salt Lake City office.
LearnUpon LMS helps organizations train their employees, customers, and members. Businesses can manage, track, and achieve their unique learning goals - all through a single, powerful solution.
With offices in Dublin (our HQ), Belgrade, Philadelphia, Salt Lake City and Sydney, we are a global team with lots of erse cultures, backgrounds, and experiences that puts our customers' experience at the heart of everything we do. Our culture fosters an open, collaborative and supportive environment where our accomplishments are celebrated and encouraged. We're always striving for the best solution (not the easy one). We're proud of our success and we're humble and hungry to achieve more.
This role will report to our Head of Revenue Operations and support the Customer Experience teams. You will partner with senior CX and Sales leadership and the broader GTM team to drive the overall productivity and effectiveness of the organisation. Responsibilities include aligning and executing our overall customer experience strategy, operationalizing a retention forecast, building and maintaining customer health metrics, assisting with business planning, performing go-to-market analysis, understanding win/loss trends, aligning success and sales territories and teams, workflow and process optimisation, and standing up customer experience playbooks and programs.
You will have a broad remit of CX specific Revenue Operations tasks that contribute directly to our growth trajectory. We encourage and empower you to be brave and be creative, so we are looking for big thinkers who are ambitious and who love solving large problems.
What will I be doing?
- Optimizing CX systems (like Planhat, Gainsight, or Salesforce) to improve team adoption and reduce manual tasks.
- Designing and implementing workflows, playbooks, and operating standards across the customer lifecycle.
- Managing retention and growth operations by building health metrics, renewal frameworks, and churn analysis.
- Leading executive reporting by creating QBRs, board-level materials, and performance insights (GRR/expansion).
- Partnering cross-functionally with RevOps, Product, and Sales to ensure data integrity and process alignment.
- Driving change management by rolling out new tools and enabling frontline teams to be more proactive.
- Building toward automation by identifying signal-based triggers and scaling the CX operating model.
What skills do I need?
- 5+ years of experience in CX Operations, RevOps, or similar SaaS-focused roles.
- Technical proficiency in improving and managing systems like Planhat, Gainsight, or Salesforce.
- Strong analytical abilities with the skill to translate data and KPIs into actionable business insights.
- Executive-level communication and the ability to support senior leadership decision-making.
- A high-ownership mindset that allows you to balance high-level strategy with hands-on tactical work.
Don't worry if you don't tick every box in order to apply, we're always happy to review applications and take all experience into consideration. We do our best to provide feedback where we can!
Not required but considered a big plus
- Experience building with AI agent frameworks.
- Prior experience in a "Founding GTM Engineer" or "RevOps Architect" role at a high-growth SaaS company.
- Familiarity with SQL and data visualization tools (Tableau/Looker) to build "Live ROI" dashboards for your automations.
Why work with us?
- Competitive salary and company ESOP
- 25 days' PTO, plus 10 public holidays and 1 annual wellness day
- Private health insurance and company 401k
- Parental benefits, including up to 26 weeks' paid maternity leave, 4 weeks' paid paternity leave, and coaching support for new parents (location-specific details apply)
- Up to 4 weeks per year working abroad (role eligibility applies)
- Clear career progression opportunities - take LearnUpon where you think it can go
- A collaborative and supportive environment with regular team events
What is the Hiring Process?
Our typical process generally works as follows:
- Qualified applicants will be invited to schedule a screening call.
- Successful candidates will then be invited to a series of practical interviews.
- Finally, candidates will have a short interview with a member of our C-Team.
- The successful candidate will be contacted with an offer to join our team.
LearnUpon is an Equal Opportunities Employer.
We do not discriminate on the basis of gender, marital status, family status, age disability, sexual orientation, race, religion, membership of the Traveller community, or any other legally protected status.
Visit our Careers site to find out more about working for LearnUpon, and check us out on Instagram.

100% remote workansoniabainbridgeedisonfrankfort
Remote Seed Sales Representative
Location:
- Ansonia, OH 45303, USA
- Bainbridge, OH 45612, USA
- Laurelville, OH 43135, USA
- Mount Sterling, OH 43143, USA
- Frankfort, OH 45628, USA
- Greenville, OH 45331, USA
- Midland, OH 45148, USA
- Mowrystown, OH 45155, USA
- Edison, OH 43320, USA
- Sabina, OH 45169, USA
- Thurston, OH 43157, USA
- Milford Center, OH 43045, USA
- Urbana, OH 43078, USA
- Washington Court House, OH 43160, USA
Experience Level: Associate
Workplace Type: Remote
Experience Level: Associate
Job Type: Full Time
Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day. We're guided by our culture of care and our core values: We put safety first. We act with integrity. We are stronger together. We deliver with excellence.
Nutrien Ag Solutions is the retail ision of Nutrien, providing full-acre solutions through our network of trusted crop consultants at more than 2,000 locations in North America, South America, and Australia. For more than 150 years, we have been helping growers achieve the highest yields with the most sustainable solutions possible, offering a wide selection of products, including our proprietary brands: Loveland Products, Inc.; ProvenSeed and Dyna-GroSeed; as well as financial, custom application and precision ag services.
Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders. Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien and Nutrien Ag Solutions.
What You'll Do:
- Sell corn and soybean products to growers to develop the sales of the strategic Nutrien seed partners (Dyna-Gro, Brevant, Bayer, NK) in the assigned sales territory
- Responsible for the growth of new seed sales in the assigned territory
- Collaborate with Division Leadership to develop and execute business plan to achieve profitable market share seed growth which includes a grower-by-grower sales plan across territory
- Communicate with Nutrien retail stores within territory to ensure alignment, collaboration and maximized seed sales
Work with farmers daily as a trusted advisor with digital agronomy and Seed Advisor tools while providing a high level of customer service and professionalism.
- Build brand awareness and deep product confidence across territory, while utilizing Supplier brands to place the best, unbiased portfolio on each farmer's field.
- Achieve and exceed defined sales targets across territory.
- Partner with brand management team to ensure alignment on product positioning and plot strategy across sales territory.
- Attend and participate in Division meetings and other company functions as determined by Division Leadership
What You'll Bring:
- Passion for selling seed and working directly with farmers daily
- 2+ years' experience in seed sales
- Bachelor's degree in agriculture, business or a closely related field is preferred. 2-year degree will be considered with adequate experience
- Strong sales ability with a proven track record of success in seed, chemicals/fertilizer
- Strong interpersonal skills, outstanding communication capabilities, and the ability to influence others at all organizational levels
- Ability to work effectively with other groups in the organization to achieve a common goal
- Digital proficiency to support Seed Advisor, Digital Agronomy and other Digital Experience tools
- Proficient in Microsoft Power Point, Word, and Excel
Ready to make an impact with us? Apply today!
The estimated salary that Indeed, Glassdoor and LinkedIn lists does not represent Nutrien's compensation structure. Nutrien is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
This job will remain posted until filled. In accordance with Nutrien policies, you will be required to undergo a background check, and may be required to undergo a substance test. While we appreciate all applications we receive, only candidates under consideration will be contacted. Applicants must meet minimum age requirements, as permitted by law.
Our Recruitment Process: Application > Resume Review > Pre-screen/Interview > Offer > Pre-Employment Conditions > Welcome to Nutrien
To stay connected to us and for the latest job postings and news, follow us on: LinkedIn, Facebook, Instagram, and X.
GROW WITH US. FEED THE FUTURE.
At Nutrien, we never stop growing, because our world never does. Our size can help us weather a storm, but with that ability comes a great responsibility-to our growers and customers, our employees and shareholders, our communities, and the planet.
NOT READY TO APPLY?
Stay connected by joining our network and we'll keep you informed about upcoming events and opportunities that match your interests.

cahybrid remote workoakland
Title: EGI Account Representative
Location: Oakland, CA, United States
Work Type: Hybrid
Job Category: Customer Support / Operations
Job Level: Inidual Contributor
Business Unit: Strategy & Growth
Department Overview
The men and women of Electric Operations ensure the delivery of safe and reliable electric service to our customers. Electric Operations is responsible for every aspect of PG&E's electric distribution and transmission operations, including planning, engineering, maintenance and construction, asset management, business planning, restoration and emergency response.
Position Summary
This job is represented by Engineers and Scientists of California (ESC) and is subject to collective bargaining.
A journey level representative position that is accountable to manage NEM (Net Energy Metering) customer and internal stakeholder communications to ensure timely NEM customer interconnection.
This position is hybrid, working from your remote office and your assigned work location based on business need. The assigned work location will be within the PG&E Service Territory.
PG&E is providing the hourly rate that the company in good faith believes it might pay for this position at the time of the job posting. This position is subject to collectively bargained hourly wage rates and increases. The starting wage rate for this position is $39.62 per hour. This wage rate is specific to the locality of the job. The wage rate is based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, collective bargaining agreements, and internal equity.
Job Responsibilities
- Coordinates field visits to VNEM projects w/local IPE's, vendors and standards groups.
- Creates Job Notifications for Disconnect/Reconnect requests and System Upgrade work.
- Develops strong relationships with internal stakeholder departments.
- Facilitates the resolution of Expanded NEM customer issues with impacted stakeholder departments.
- Initiates vendor and customer contacts to effect customer satisfaction and minimize potential delays.
- Manages customer interconnection application process that enables customer interconnection within specified compliance and customer timelines.
- Manages Special Facilities process for specialized VNEM metering.
- Manages the Non-Export Rule 21 Solar Schools interconnection process.
- Monitors and manages database work queues and address problems proactively.
- Resolves medium technical issues.
- Responds to and resolves escalated NEM project issues from NEM clerk team.
- Trains and mentors newly hired EGI NEM department clerks.
- Works with ESP relations and Demand.
Qualifications
Minimum:
- A Bachelor's degree from an accredited college or its equivalent in education and experience
- Minimum 1 year related experience if hired externally
Desired:
- PG&E rates and tariffs proficiency
- Expert Microsoft Office suite, ENOS, ABS and CC&B user.
- Exceptional communication, interpersonal relationship skills and attention to detail
Title: Provider Network Relations Quality Specialist
Location: Cape Canaveral, FL United States
Job Description:
Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling career path. Pick your path today! To see what career opportunities we have available, explore below to find your next career!
Please be aware of employment scams where hackers pose as legitimate companies and recruiters to obtain personal information from job seekers. Please be vigilant and verify the authenticity of any job offers or communications. We will never request sensitive information such as Social Security numbers or bank details during the initial stages of the recruitment process. If you suspect fraudulent activity, contact us directly through our official channels. Stay safe and protect your personal information.
Job Summary:
This position is responsible for providing administrative support and maintaining all facility records within Acuity's worldwide provider network. Strong documentation, interpretation, critical thinking, and follow-up are essential activities of this position. Daily interactions will include phone calls and email correspondence to facility staff members, and internal Acuity employees.
Whether the position or person is suitable for remote or hybrid work is based on the nature of the job duties, contract, and/or management's discretion.
Duties and Responsibilities:
- Review, research, and respond to provider network requests submitted through the Provider Information Network System (PINS) ticketing system.
- Act as a liaison and prioritize resolution of facility invoice inquiries and invoice redirects.
- Effectively take ownership of managing inidual workloads.
- Ensure ongoing provider network data accuracy through regular reconciliation of the Provider Information Network Systems (PINS).
- Participate in discussions to identify and offer potential solutions to complex issues.
- Prioritize and pivot with ease as directed by management when new tasks are assigned.
- Adhere to program specific protocols, processes, and policies.
- Meet or exceed established standards on a consistent basis for quality, customer service, productivity, and service level guidelines.
- Track provider network issues, progress and status for reporting to management.
- Professionally interact with all Provider Network departments in support of the medical examination line of business, and the maintenance of relationships with providers.
- Support Business Development by pulling network coverage reports and creating maps of our network based on client locations.
Qualifications:
- High School diploma with 1 year of relevant experience (provider relations, network management, customer service, or quality assurance) required.
- Proven conflict resolution experience required.
- Proficiency with computers and common office equipment, as well as with MS Office products required.
- Must have excellent verbal and written communication skills
- High level of organization, strong analytical/problem-solving, and attention to detail.
Preferred Qualifications:
- Associate degree with 2 years of relevant experience (provider relations, network management, customer service, or quality assurance) preferred.
- Medical, dental, or healthcare network and/or insurance experience preferred.
Physical Requirements and Work Conditions:
- Work is normally performed in a typical interior/office work environment.
- Remote work requires dedicated office space.
- Work involves sitting for prolonged periods of time.
- May require bending and lifting up to 15 lbs.
Acuity International is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.
For OFCCP compliance, the taxable entity associated with this job posting is:
Acuity-CHS, LLC

100% remote workdallastx
Title: Specialist Support Center
Location: Dallas United States
Job Description:
Minimum: USD $14.57/Hr.
Maximum: USD $17.45/Hr.
Market Type: Remote
Specialist Support Center
At our Company, we grow People, Brands, and Businesses! We are seeking a dynamic Specialist Support Center to provide key operational support to multiple isions within the Company family to aid in the execution of client projects. This position involves direct inbound communication with field representatives across multiple isions requiring job-related support.
Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!
What we offer:
- Full-Time Benefits (Medical, Dental, Vision, Life)
- 401(k) with company match
- Training and Career Development
- Generous Paid Time-Off
Responsibilities:
- Serve as a direct point of contact for Field Representatives and their management team(s).
- Provide an exceptional level of customer service and assistance with questions, concerns, and inquiries about programs or services.
- Resolve Field Representatives' complaints according to guidelines established by the company.
- May be required to conduct additional research to resolve questions, concerns, or issues.
- Follow-up with a Field Representative or Field Manager until a question is answered or an issue is resolved; when necessary escalate a concern/issue to upper management in order to get a final resolution.
- Take inbound calls and place outbound calls supporting multiple isions.
Qualifications:
- High School Diploma or GED or equivalent experience required; Associate's Degree or equivalent job-related experience in Inbound Customer Service Call Center preferred
- 2-5 years of experience in customer service
- Inbound customer service call center experience preferred
- Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines
- Well-organized, detail-oriented, and able to handle a fast-paced work environment
- Good interpersonal skills
Job Will Remain Open Until Filled

100% remote workfltampa
Title: Senior Customer Service Representative
- Billing (Bilingual - English/Spanish)
Location: Tampa United States
Job Description:
Category Customer Service Location Tampa, Florida Job function Operations Job family Client Services
Shift Day Employee type Regular Full-Time Work mode Remote
Job Description
Sr. Customer Service Representative - Billing (Bilingual - English/Spanish)
Pay range: $17.20+ per hour
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Start date: June 1st
As a Billing Customer Service Representative, you'll provide our members with the information they need to make better decisions about their health, helping them get access to the right care the first time. Every day, you'll provide compassionate and empathetic support to 50 to 70 callers providing guidance, support, and resolution for escalated issues. This is no small opportunity. This is where you can bring your compassion for others while building your career.
The successful candidate must be able to work the following hours and schedule:
- A full-time, Monday - Friday work schedule with a daily 9-hour shift, including breaks and lunch. You must be able to work between the hours of 8:30 AM and 8:00 PM, all ET. After training concludes, you will be assigned a regular schedule with 9-hour shifts between the hours of 8:30 AM to 8:00 PM, based on business necessity.
- You must be able to fully attend our training program. Successful candidates are expected to attend all trainings during our initial training program, for the first 90 days of employment. Training hours are 8:30 AM to 5:00 PM (Phase I) and 9:00 AM to 5:30 PM (Phase II).
This position is full-time (40 hours/week) Monday - Friday. The shift is as follows:
- Virtual Instructor-Led Training (approximately 6 weeks): 8:30 AM to 5:00 PM
- On-the-Job-Training (OJT) Training (approximately 90 days): 9:00 AM - 5:30 PM
- Deployment to full-time position: the nationwide call center is open from 8:30 AM - 8:00 PM.
- To meet the needs of the business during operating hours, we have four shifts. After successful completion of training, based on business need, one of the following shifts will be assigned to you:
- 8:30 AM - 5:00 PM
- 9:30 AM - 6:00 PM
- 10:30 AM - 7:00 PM
- 11:30 AM - 8:00 PM
You also may be required, given the business need, to work occasional overtime.
This role is equally challenging and rewarding. You'll be on the phone for long periods of time and encounter all types of communication styles and personalities as you help resolve conflicts or issues. You'll deal with stressful situations and resolve complex health care concerns in a positive, simplified manner so that callers fully understand their health care plans and solutions.
Benefits information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
- Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
- Best-in-class well-being programs
- Annual, no-cost health assessment program Blueprint for Wellness
- healthyMINDS mental health program
- Vacation and Health/Flex Time
- 6 Holidays plus 1 "MyDay" off
- FinFit financial coaching and services
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
- Employee stock purchase plan
- Life and disability insurance, plus buy-up option
- Flexible Spending Accounts
- Annual incentive plans
- Matching gifts program
- Education assistance through MyQuest for Education
- Career advancement opportunities
- and so much more!
Responsibilities:
- Answer a high volume of calls from patients or their representative, regarding patient bill balances, payment plans, credit card payments, patient pricing, rebilling insurance companies and general customer concerns
- Evaluate and respond to all aspects of billing inquiries, including but not limited to billing insurances, and updating invoices
- Research, troubleshoot and resolve complex billing issues and customer complaints, taking all steps to resolve and ensure full resolution
- Thorough navigation of the Quest Billing System and other applicable applications
- Maintain tracking log of all patient contacts
- Ability to perform additional projects or tasks based on business need
- Maintain all compliance and HIPAA regulations at all times
Qualifications:
Required Qualifications
- High School Diploma / GED (or higher)
- Bi-lingual, English and Spanish.
- 2+ years of experience working in a call center handling a high volume of inbound calls.
- 2+ years of experience in a medical office or health care setting analyzing and resolving customer health care concerns.
- Knowledge of healthcare claims billing/finance and eligibility processes, practices, and concepts.
- Proficient in translating health care-related jargon and complex processes into simple, step-by-step instructions customers can understand and act upon.
- Demonstrated ability using computers and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications.
- Ability to work any nine-hour shift, including breaks and lunches, between Monday-Friday, from 8:30 AM - 8:00 PM ET. Your specific shift will be assigned after training ends.
- Ability to commit to full-time attendance during the 90-day training period (9:00 AM-5:30 PM ET), with no absences.
- Demonstrated ability to listen skillfully, collect relevant information, build rapport, and respond to customers in a compassionate manner.
- Proficient conflict management skills including the ability to resolve stressful situations.
- Must be 18 years or older.
57736
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any inidual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

alpharettachicagogahybrid remote workil
Title: Claims Examiner I
, General Liability
Location:
Richmond, VA
Summit NJ
New York NY
Rosemont IL
Red Bank NJ
View Fewer Locations
locations
Chicago IL
Plano TX
Alpharetta GA
Job Description:
What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it.
The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.
Join us and play your part in something special!
What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.
This position will be responsible for the resolution of claims of average complexity and low to mid exposure. The primary responsibilities include investigating, evaluating, negotiating and resolving assigned claims. The position will have responsibility for decision making within their authority and work under the general direction from their manager.
- Analyze and determine appropriate direction on coverage, investigation, evaluation and resolution of claims.
- Make recommendations regarding reserve changes to Management.
- Recognize potential exposures on claims and prepare appropriate alerts to Management and internal business partners.
- Adhere to Fair Claims Practices Regulations and claims handling guidelines.
- Prepare and distribute claim reports.
- Participate fully in training, development programs, and learning opportunities across Claims.
- Build strong relationships with internal stakeholders including Underwriting.
- Contribute to strong customer relationships by delivering top-notch service.
- Support special projects as assigned.
- Mentor with senior examiners and managers to observe negotiation strategies and claim resolution practices.
- Collaborate with departments across Markel including Claims Vendor Management, Finance, Actuarial, Risk Management, and IT.
- Travel to other claim offices and conferences as needed.
Education
- High school diploma required. Bachelor's degree preferred.
Certification
- Must have or be eligible to receive claims adjuster license.
Qualifications:
- Understanding of insurance claims and legal services landscape.
- Claims technical skills and an understanding for product lines.
- Understanding of insurance policy types across product lines.
- Excellent customer service skills.
- Excellent written and oral communication skills.
- Excellent analytical and problem solving skills.
- Excellent organization and time management skills.
- Ability to deliver outstanding customer service to both internal and external customers.
- Ability to work collaboratively and in a team environment.
- Ability to work autonomously and requiring minimal direction/oversight.
- Ability to take initiative and think strategically and creatively.
- High Strong desire for continuous improvement.
- Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, and Word).
Who we are:
Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
We're all about people | We win together | We strive for better
We enjoy the everyday | We think further
What's in it for you:
In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
- We offer competitive benefit programs that help meet our erse and changing environment as well as support our employees' needs at all stages of life.
- All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
- We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
- Markel offers hybrid working schedules of 3 days in the office and 2 days remote.
Caution: Employment scams
Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to iniduals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:
- All legitimate job postings with Markel will be posted on Markel Group Careers.
- All legitimate communications with Markel recruiters will come from Markel.com email addresses.
We would also ask that you please report any job employment scams related to Markel to [email protected].
Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.
Should you require any accommodation through the application process, please send an e-mail to the [email protected].
US Work Authorization
US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
Pay information:
The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The national average salary range for the Claims Examiner I is $62,200 - $85,800 with 12% incentive.
Who we are:
Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
We're all about people | We win together | We strive for better
We enjoy the everyday | We think further
What's in it for you:
In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
We offer competitive benefit programs that help meet our erse and changing environment as well as support our employees' needs at all stages of life.
All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
Are you ready to play your part?
Choose 'Apply Now' to fill out our short application, so that we can find out more about you.
Caution: Employment scams
Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to iniduals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:
All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.
All legitimate communications with Markel recruiters will come from Markel.com email addresses.
We would also ask that you please report any job employment scams related to Markel to [email protected].
Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.
Should you require any accommodation through the application process, please send an e-mail to the [email protected].
No agencies please.

hybrid remote workohpowell
Healthcare Recruiter
Location: Powell United States
Job Description:
Our Healthcare Recruiter manage a high-volume hiring pipeline, helping non-medical caregiver candidates navigate from application through onboarding completion. This role is critical in building rapport with candidates, providing proactive and reactive support, and ensuring all required documentation is accurate and compliant for state and national regulations. Hiring Associates are accountable for meeting key hiring KPIs, including conversion rates, time-to-hire, and weekly hiring goals, by combining personalized engagement with operational excellence. In addition to direct candidate support, this role provides central operational support by co-managing voicemails, tickets, and emails from candidates needing assistance. The Hiring Associate plays a pivotal role in ensuring priority candidates move efficiently through a tech-enabled, hiring process, leveraging automated workflows to remove barriers and drive hiring outcomes.
This is a hybrid position based in Powell, Ohio, with an expectation of working in the office two days per week. Standard working hours are Monday through Friday, 9:00 AM to 5:00 PM CST.
Responsibilities:
- Provide proactive and reactive support to candidates, addressing barriers, answering questions, and guiding candidates through critical hiring milestones to increase conversion.
- Monitor and manage candidate progression through various systems, proactively intervening where necessary to ensure priority candidates move efficiently through the funnel
- Review submitted documents and conduct all state-regulated compliance checks for each qualified candidate, ensuring documentation meets audit standards for state and national requirements.
- Proactively re-engage candidates, seek referrals, and utilize strategies to increase hiring in high-need markets
- Provides central operational support by co-managing voicemails, tickets, and emails from Care Pros needing assistance throughout the hiring process, ensuring timely and accurate resolution of inquiries.
- Actively participate in ongoing pilots and experiments designed to improve hiring outcomes, including testing new assessment methods, referral strategies, or workflow changes.
Qualifications & Competencies
- High School Diploma or GED
- 2+ years of experience in a recruiting, hiring, onboarding, or customer support role managing a high volume of candidates or clients
- Strong experience building rapport and providing exceptional customer service through phone, text, email, and virtual interactions
- Excellent verbal communication skills; able to convey complex hiring and compliance information clearly to candidates, both one-on-one and in group settings
- Strong organizational skills to manage multiple candidates at various stages, tracking their progress and providing timely follow-up to meet hiring goals
- Excellent attention to detail to review candidate documentation for compliance and accuracy, ensuring readiness for state and national audits
- Strong problem-solving skills; able to identify and resolve candidate barriers, escalate when necessary, and keep hiring timelines on track
- Demonstrated ability to manage competing priorities and workload independently, with proactive escalation when additional support is needed
- Adaptable to change and comfortable working in a fast-paced, evolving environment; willing contributor to continuous improvement efforts and pilot projects
- Strong technical aptitude; able to learn and navigate applicant tracking systems, CRM tools, and other hiring automation platforms efficiently
- Preferred: Experience in home care, caregiving, or regulated industries requiring compliance documentation

100% remote worknashvilletn or us national
Title: Customer Service Specialist I
Location: Nashville United States
Job Description:
Company Overview
HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter.
HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare's #1 platform. We streamline everyday tasks while improving performance, engagement, and safety - fostering a workplace where people flourish, and care thrives.
Why Join Us
At HealthStream, you'll have the opportunity to make a meaningful impact on the future of healthcare by collaborating with a team of talented professionals dedicated to innovation and excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment where creativity and collaboration thrive.
Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care - a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth. Join us in revolutionizing the healthcare industry and shaping the future of patient care. As a HealthStreamer, you will be at the forefront of healthcare technology innovation, making a recurring impact on the industry.
We're proud of our values-forward culture that offers our people:
- Mission-oriented work
- Diverse and inclusive culture
- Competitive Compensation & Bonuses
- Comprehensive Insurance Plans
- Mental and Physical Health Support
- Work-from-home flexibility
- Fitness Center Reimbursements
- Streaming Good time off for volunteering
- Wellness workshops
- Buddy Program for new HealthStreamers
- Collaborative work environment
- Career growth opportunities
- Continuous learning opportunities
- Inspiring workspaces to collaborate and connect with other HealthStreamers
- Free employee parking at our Resource Centers in Nashville and San Diego
At HealthStream, our thriving culture encourages collaboration and values contributions, allowing our team members to continuously solve big problems and grow. We offer flexibility and paid time off to support work-life integration for all employees, including a hybrid work environment and Streaming Good volunteer day. For team members in commutable distance, HealthStream has Resource Centers in Nashville, TN and San Diego, CA. Our resource centers provide an inspiring workspace to collaborate and recharge as well as company-sponsored onsite social events for development, connection, and celebration.
We are committed to driving innovation in healthcare and ensuring that patients receive competent care from qualified professionals. As a HealthStream team member, you will help bring this vision to life. If you want to work for a company committed to its values and vision, HealthStream is the place for you!
HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against inidual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.
Position Information
Position Overview
You will provide exceptional customer service and product support and have a significant role in the overall customer experience. As a Customer Service Specialist I, you will be the face of HealthStream and will become our client's biggest advocate! You will understand the ins and outs of HealthStream products, and you will delight clients with your wealth of knowledge and unwavering positivity. You will also develop skills for your inidual career path based on your interests--whether this lies within Customer Service or in another department within the company.
Key Responsibilities
You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training.
- Provide phone, email, and chat support; working closely with customers and with internal teams to efficiently resolve any issues that may come up.
- Troubleshoot and diagnose reported problems and work to understand and correct problems.
- Build strong relationships with your colleagues and with customers, communicating in a timely, professional, and respectful manner.
- Identify, test, and verify issues, providing the development team with clear documentation.
- Provide an uncomplicated and seamless customer experience by collaborating cross-functionally on customer focused initiatives.
- Participate in testing new features and releases.
- Suggest recommendations for product enhancements utilizing data and customer feedback.

auroraflhybrid remote workiltampa
Title: Billing Business Analyst
Alternative Location(s) Tampa, Florida; Aurora, Illinois
Working Schedule Full-TimeWork Arrangement HybridRelocation Assistance Available NoJob ID 16413Job Description:
The Opportunity
The Business Consultant is responsible for analyzing and maintaining Billing data for all products in the MIB Market. The analysis performed is critical to providing billing solutions for our MetLife customers. There is significant involvement with internal and external customers, specifically with analysis/mapping of data between our Eligibility, Plan Structure and Billing system.
Key Responsibilities
- Analyzes and resolves customer issues that are escalated by team members or business partners and provides on-going support to Financial Consultant and Service in resolving customer or operational issues as they arise.
- Responsible for resolving all assigned work on system error reporting within SLA.
- Analyzes and resolves all issues and inquiries from customers and internal partners. Responds promptly and implements solutions efficiently.
- Monitors reports for processing errors/trends. Completes analysis and follows up to ensure resolution. Seeks opportunity for process improvements.
- Advises Financial Consultants and Service to assist them in solving complex, technical case issues and continues to provide ongoing support.
- Coordinates and serves as single point of contact for billing when working through service recovery and retention issues with Service Partners and Customers that may impact ongoing processes. Implements new or modified processes and/or procedures as a result.
- Develops and maintains strong partnerships with partners including IT, financial consultants, remittance center, and service to identify needs, challenges and opportunities for continuous improvement. Identifies opportunities and develops recommendations.
- Responsible for organizing meetings and conference calls and executing on projects of varying complexity and size.
- Serve as technical resource for Service and MIB Financial Consultants
- Assist as needed with case implementations.
Required Qualifications
- Demonstrated customer service skills with the ability to communicate both verbally and in writing
- Experience handling pressure situations with professionalism and tact
- Demonstrated math problem solving skills, including attention to detail, analytical thinking and decisiveness
- Strong time management skills
- Experience managing projects and multiple tasks with demanding deadlines
- Basic knowledge of excel
- 3+ years of problem solving and data analysis or similar experience in business operations
Preferred Qualifications
- Prior billing experience including reconciliations and payroll processing
- Experience working directly with customers to resolve escalated situations
- Experience with insurance/financial systems
- Demonstrated ability to utilize data in order analyze and resolve complex issues
- Experience testing system enhancements
- Bachelor's Degree or related business experience
The expected salary range for this position is $62,000 - $67,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces, as well as the Fortune 100 Best Companies to Work For, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to inidual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible. Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.
$62,000 - $67,000
Title: Hybrid Customer Service Specialist II, White Label
Location:
- Plano, TX
- Westfield, IN
Hybrid
Job Description:
Come join our amazing team and work a hybrid schedule!
The Customer Service Specialist II (White Label) will be responsible for providing excellent customer service by answering a large volume of incoming calls and third party inquiries regarding existing real estate mortgage loans primarily handling inbound calls and outbound calls to borrowers due for current month. Resolve customer issues as quickly as possible while providing accurate and timely information within company policies and all applicable regulations. Perform all duties in accordance with the company's policies and procedures, investor guidelines, all US state and federal laws and regulations, wherein the company operates.
The Customer Service Specialist II level is the intermediate level role in the job family. This role applies advanced problem-solving skills to resolve more complex issues efficiently and escalates the most complex calls to the appropriate department or leadership as needed. The pay for this position is $23.50 per hour + monthly incentive. An additional $1.50 per hour can be added, if you are bilingual English/Spanish.
What you'll do:
- Answer incoming calls, via an Automated Call Distribution system (ACD), from borrowers and third parties with inquiries about existing mortgage loans.
- Deliver accurate and timely information to callers in a courteous and professional manner, with first-call resolution in most situations and in compliance with all applicable regulations.
- Refer highly complex or complicated calls to qualified team member.
- Perform necessary steps to provide call resolution which may include setup and routing of process tasks, email or phone contact with supporting departments.
- Direct mortgage lending inquiries to the appropriate lending ision of the designated White Label client, ensuring seamless customer experience.
- Track, follow-up and complete customer call backs to ensure inquiry resolution.
- Collect payments whenever necessary and appropriate.
- Document call details, such as nature of call, customer comments, follow-up dates, etc., in White Label system.
- Perform other duties as assigned.
What you'll need:
- High school diploma or equivalent work experience.
- One (1) to three (3) years' customer service/call center experience in a high volume telephone contact environment.
- Knowledge of Fair Debt Collection Practices Act required.
- Knowledge of relevant and industry-specific computer software packages preferred.
- Basic negotiation skills.
- Ability to understand problems and to collaborate and explore alternative solutions.
- Ability to make decisions that have moderate impact on the immediate work unit.
- Ability to organize thoughts and ideas into understandable terminology.
- Ability to add, subtract, multiply, and ide and to record, balance, and check results for accuracy.
- Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly.
Our Company:
Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com.
What We Offer:
- Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
- Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
- Customized training programs to help you advance your career.
- Employee referral bonuses so you'll get paid to help Carrington and Vylla grow.
- Educational Reimbursement.
- Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.
Notice to all applicants: Carrington does not do interviews or make offers via text or chat.

flno remote worktallahassee
Title: OPS REGULATORY SPECIALIST II - 79900783
Location: Tallahassee FL United States
Pay Plan: Temp
Salary: $20.00 hour
Temporary / Part-time (10:00 am - 2:00 pm)
The Work You Will Do:
- Responds to customer inquiries by providing general licensing status information and requirements for DBPR regulated professions & businesses with minimal assistance and submits an escalation referral when further action is necessary for resolution.
- Answers incoming calls to the Customer Contact Center in a courteous and professional manner, assesses customer's inquiry, and provides accurate information in accordance with the department's policies and procedures as well as Florida Statutes and rules.
- Responds to telephonic inquiries regarding licensing matters or questions related to Real Estate, Barbers, and Cosmetology, including responding to questions regarding continuing education requirements and fees.
- Reviews information in the call center system, DBPR's intranet site and/or internet site, as well as laws and rules to provide responses to customer inquiries. Updates call center systems with accurate and current information; updating records with information pertinent to each caller including their name, phone number and other relative information regarding the customer's inquiry and the resolution offered.
Your Specific Responsibilities:
- Answers incoming calls to the Customer Contact Center in a courteous and professional manner, assesses customer's inquiry, and provides accurate information in accordance with the department's policies and procedures as well as Florida Statutes and rules.
- Responds to telephonic inquiries regarding licensing matters or requirements, continuing education requirements, and fees.
- Candidates will be required to answer at least nine (9) calls per hour (CPH).
Knowledge, Skills, and Abilities:
- Ability to communicate effectively verbally & in writing.
- Ability to understand and explain statutes, rules and regulations.
- Must be able to address and/or research inquiries regarding all DBPR licensing and regulation matters.
- Ability to establish and maintain effective working relationships with others.
- Knowledge of the techniques for handling complaints and dealing with the public.
- Ability to understand and apply applicable rules, policies and procedures.
Minimum Requirements:
- Must have one (1) year of customer service experience.
The Benefits of Working for the State of Florida:
"Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:
- State of Florida retirement package: 3% employee contribution required.
- Nine annual paid holidays and one personal holiday
- Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida
- Ability to earn up to 104 hours of paid sick leave annually.
- The State of Florida offers health insurance coverage (i.e. inidual and family coverage) to eligible employees.
- The State of Florida provides a $25,000 life insurance policy to eligible employees.
- Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc.
- Tax deferred medical and childcare reimbursement accounts are available.
- Tuition waiver program to attend an approved State of Florida College or University

100% remote workargentinacosta ricaguatemalamexico
Customer Service Representative
Location
Costa Rica; Argentina; Guatemala; Mexico; Panama; Peru
Employment Type
Full time
Location Type
Remote
Department
Customer Service
Overview
About BiOptimizers
BiOptimizers exist to help people go from baseline health to peak biological performance. We develop science-backed supplements and wellness tools that deliver measurable results. As a remote-first company, our globally distributed team focuses on clarity, autonomy, and operational excellence. Every role is designed to support the health and performance of both our customers and our organization.
Engagement Overview
We are seeking a high-energy, solutions-oriented Customer Service Specialist to join our team. In this role, you aren’t just answering tickets, you are the voice of our brand. We are looking for a "power user" who can navigate technical tools like Shopify with ease while maintaining a warm, professional, and confident presence over the phone and chat.
Key Responsibilities:
Multi-Channel Engagement: Manage a high volume of interactions via phone, chat, email, and social media with zero lag in professionalism.
Dynamic Problem Solving: Resolve complex inquiries regarding orders, returns, and refunds. You’ll need to think on your feet and apply logic to unique customer situations.
Order Management: Confidently guide customers through the purchasing process, including calculating discounts, taxes, and shipping totals accurately during live interactions.
Process Excellence: Maintain shared workflows and collaborate with internal teams via Slack and Zoom to ensure no customer inquiry falls through the cracks.
Required Skills & Qualifications:
Technical Proficiency: Hands-on experience with Shopify is required. You should be comfortable navigating the backend to look up orders and process returns.
Bilingual Communication: Full professional fluency in both English and Spanish. You must be able to switch between languages seamlessly with high clarity and a friendly, helpful tone in both spoken and written forms.
Numerical Accuracy: Strong basic math skills (e.g., calculating percentage-based discounts or manual price adjustments) are essential for real-time order support.
Adaptability: A "constant learner" mindset. You should be able to take feedback, pivot quickly, and master new workflows with enthusiasm.
Preferred Experience:
Prior experience in a remote, voice-based customer support role.
Familiarity with Zoho, Aircall, and the Google Workspace (Docs, Sheets, Drive).
Experience using collaboration tools like Slack and Notion.
Engagement Terms:
Compensation: Hourly
Invoicing: Contractor will invoice BiOptimizers directly monthly
Payment Terms: Net 30
Work Hours: Work hours will be fixed and scheduled within the 9:00 AM–9:00 PM ET operating window. Weekend shifts are part of the regular schedule and rotate among all agents.
Equipment: Contractor is expected to use their own tools unless otherwise specified.
Work Location
This is a fully remote position. BiOptimizers has a globally distributed team and supports flexible work arrangements across time zones.
Company Hours & Collaboration
With team members across many countries and time zone differences of up to 16 hours, we’ve established a standard collaboration window from 9:00 AM – 5:00 PM EST.
This is not a required work schedule, but a shared time frame for meetings and team syncs. At BiOptimizers, we support flexibility — team members are encouraged to work the hours that best suit them, as long as they:
Attend required meetings
Communicate effectively across time zones
Deliver work by agreed-upon deadlines
Equal Opportunity Statement
BiOptimizers is committed to ersity and inclusion and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by applicable law.

100% remote workcoorlando
Title: Title: Remote Inbound Sales Agent
Location: Orlando United States
Marketing Contact Center
Full Time
Job Description:
We Put the World on Vacation
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
How You'll Shine
Now is the time to give yourself the work to life balance that you've always wanted, as this is a work from home opportunity! As an Inbound (Call Transfer) Sales Specialist, you'll connect with customers being connected or forwarded/transferred to you, who want to learn more about Travel & Leisure timeshare products. You'll blend exceptional communication skills with marketing savvy to sell deeply discounted, highly appealing vacation packages over the phone. These packages are designed to highlight our resorts and allow customers to experience what it's like to own their vacations. You'll have the ability to work from home or from our state-of-the-art vacation center. This is your chance to make amazing commissions while helping customers make amazing memories.
Though no two days are the same at Travel + Leisure, you'll have the opportunity to:
- Receive inbound calls transferred from various sources to promote company products.
- Sell approved vacation packages 15+ locations (including Hawaii, California, Florida, and many more) to customers over the phone.
- Explain the details and sales terms of vacation offers.
- Determine guest eligibility to qualify for and purchase timeshare offers.
- Answer all customer questions appropriately and effectively.
- Provide outstanding service to ensure customer expectations are met or exceeded.
Only candidates from the Orlando, FL area (or within 50 miles) will be considered at this time
Inbound Sales/Call Transfer Incentive Plan includes Weekly
Hourly and Paid Training.
Pay + Commission & Monthly Bonuses
Yearly Earning Potential: $57,200 - $100,000+
What You'll Bring
- High school diploma or GED.
- Excellent communication skills and a strong customer focus.
- Sales-minded professionalism.
- Hospitality, sales, call center, or marketing experience.
- Ability to overcome challenges and objections.
- Ability to work in a goal and performance-based environment.
- Hours of operation are Monday thru Friday, 8:00am to 11:00pm. Saturday and Sunday, 9:00am to 8:00pm.
Please note that all newly hired employees will be given a schedule of 4:00pm to 11:00pm on weekdays and 1:00pm to 8:00pm on weekends after they have completed their initial training.
How You'll Be Rewarded:
We offer a erse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
- Legal and identify theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
Title: Sr. Customer Service Representative - Billing (Bilingual - English/Spanish)
Location: Dallas United States
Job Description:
Category Customer Service Location Dallas, Texas Job function Operations Job family Client Services
Shift Day Employee type Regular Full-Time Work mode Remote
Job Description
Sr. Customer Service Representative - Billing (Bilingual - English/Spanish)
Pay range: $17.20+ per hour
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Start date: June 1st
As a Billing Customer Service Representative, you'll provide our members with the information they need to make better decisions about their health, helping them get access to the right care the first time. Every day, you'll provide compassionate and empathetic support to 50 to 70 callers providing guidance, support, and resolution for escalated issues. This is no small opportunity. This is where you can bring your compassion for others while building your career.
The successful candidate must be able to work the following hours and schedule:
- A full-time, Monday - Friday work schedule with a daily 9-hour shift, including breaks and lunch. You must be able to work between the hours of 8:30 AM and 8:00 PM, all ET. After training concludes, you will be assigned a regular schedule with 9-hour shifts between the hours of 8:30 AM to 8:00 PM, based on business necessity.
- You must be able to fully attend our training program. Successful candidates are expected to attend all trainings during our initial training program, for the first 90 days of employment. Training hours are 8:30 AM to 5:00 PM (Phase I) and 9:00 AM to 5:30 PM (Phase II).
This position is full-time (40 hours/week) Monday - Friday. The shift is as follows:
- Virtual Instructor-Led Training (approximately 6 weeks): 8:30 AM to 5:00 PM
- On-the-Job-Training (OJT) Training (approximately 90 days): 9:00 AM - 5:30 PM
- Deployment to full-time position: the nationwide call center is open from 8:30 AM - 8:00 PM.
- To meet the needs of the business during operating hours, we have four shifts. After successful completion of training, based on business need, one of the following shifts will be assigned to you:
- 8:30 AM - 5:00 PM
- 9:30 AM - 6:00 PM
- 10:30 AM - 7:00 PM
- 11:30 AM - 8:00 PM
You also may be required, given the business need, to work occasional overtime.
This role is equally challenging and rewarding. You'll be on the phone for long periods of time and encounter all types of communication styles and personalities as you help resolve conflicts or issues. You'll deal with stressful situations and resolve complex health care concerns in a positive, simplified manner so that callers fully understand their health care plans and solutions.
Benefits information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
- Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
- Best-in-class well-being programs
- Annual, no-cost health assessment program Blueprint for Wellness
- healthyMINDS mental health program
- Vacation and Health/Flex Time
- 6 Holidays plus 1 "MyDay" off
- FinFit financial coaching and services
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
- Employee stock purchase plan
- Life and disability insurance, plus buy-up option
- Flexible Spending Accounts
- Annual incentive plans
- Matching gifts program
- Education assistance through MyQuest for Education
- Career advancement opportunities
- and so much more!
Responsibilities:
- Answer a high volume of calls from patients or their representative, regarding patient bill balances, payment plans, credit card payments, patient pricing, rebilling insurance companies and general customer concerns
- Evaluate and respond to all aspects of billing inquiries, including but not limited to billing insurances, and updating invoices
- Research, troubleshoot and resolve complex billing issues and customer complaints, taking all steps to resolve and ensure full resolution
- Thorough navigation of the Quest Billing System and other applicable applications
- Maintain tracking log of all patient contacts
- Ability to perform additional projects or tasks based on business need
- Maintain all compliance and HIPAA regulations at all times
Qualifications:
- High School Diploma / GED (or higher)
- Bi-lingual, English and Spanish.
- 2+ years of experience working in a call center handling a high volume of inbound calls.
- 2+ years of experience in a medical office or health care setting analyzing and resolving customer health care concerns.
- Knowledge of healthcare claims billing/finance and eligibility processes, practices, and concepts.
- Proficient in translating health care-related jargon and complex processes into simple, step-by-step instructions customers can understand and act upon.
- Demonstrated ability using computers and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications.
- Ability to work any nine-hour shift, including breaks and lunches, between Monday-Friday, from 8:30 AM - 8:00 PM ET. Your specific shift will be assigned after training ends.
- Ability to commit to full-time attendance during the 90-day training period (9:00 AM-5:30 PM ET), with no absences.
- Demonstrated ability to listen skillfully, collect relevant information, build rapport, and respond to customers in a compassionate manner.
- Proficient conflict management skills including the ability to resolve stressful situations.
- Must be 18 years or older.
57740
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any inidual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

flhybrid remote workjacksonville
Title: Customer Solutions Representative - Collector
Location: Jacksonville United States
Job Description:
General information
Career area
Collections
Work Location(s)
12850 W Gran Bay Pkwy, FL
Ref #
22173
Working time
Full time
Ally and Your Career
Ally Financial only succeeds when its people do - and that's more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and ersity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too?
Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.
The Opportunity
Are you experienced in customer service and interested in helping customers reach financial well-being? As a Customer Solutions Representative, you will proactively make outbound calls as well as handle inbound calls to efficiently assist customers with their auto loan accounts, providing exceptional service while resolving payment issues in a professional, empathetic, and highly productive manner.
We offer a strong brand reputation, competitive benefits, and thorough training in compliance, negotiation, and sales. You will gain valuable skills and contribute to a team that values professionalism and consistent, industry-standard practices.
Compensation & Schedule:
- Compensation: $23/hr. + monthly incentives
- Training class starts: July 6th
- Work schedule after training:
- 8am - 5pm EST or (7am - 4pm CST) Monday through Friday
- 11am - 8pm EST or 12pm-9pm EST (10am - 7pm CST or 11am-8pm CST) one day per week
- 8am - 12pm EST or (7am - 11am CST) one Saturday per month
The Work Itself
- Make outbound phone calls and handle incoming calls to meet required performance standards and metrics.
- Contact Ally auto-loan customers regarding late or missed payments.
- Understand reasons for delinquency and negotiate payment arrangements.
- Respond to customer inquiries via phone, workflow systems, and email.
- Research and resolve account discrepancies.
- Document all interactions clearly and accurately.
- Maintain professionalism and accuracy while managing accounts.
- Meet performance standards for call volume, delinquency, and customer satisfaction.
- Identify and recommend solutions to avoid repossession losses.
- Use computerized systems for tracking and troubleshooting.
- Maintain strict confidentiality of customer information.
- Adhere to all state and federal laws in the handling of accounts.
The Skills You Bring
Minimum Qualifications
- 0+ years of experience.
- High school diploma or GED equivalent.
Preferred Qualifications
- Experience in financial services or a related industry preferred.
- Associate or bachelor's degree in business or related field may be used in lieu of experience.
- Bilingual (Spanish) skills are a plus.
- Excellent listening, verbal, and written communication skills.
- Strong attention to detail and professional phone etiquette.
- Sales, negotiation, and skip tracing skills preferred.
- Proficiency with Microsoft Windows and internet-based applications required.
- Ability to multi-task and meet key performance metrics.
- Strong ability to identify potential loss situations and make appropriate recommendations to mitigate loss, with an aptness to escalate unique collections cases to management.
- Ability to work flexible hours, including weekends, holidays, and overtime as needed.
#LI-Hybrid
How We'll Have Your Back
Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:
- Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
- Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
- Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
- Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
- Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers program and other employee discount programs.
- Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
Who We Are:
Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.
Ally is an equal opportunity employer committed to ersity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.
Base Pay Range: $47840 - $54080 USD
An inidual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.
Incentive Compensation: This position is eligible to participate in a variable incentive plan.

full-timenon-techremote - us
Circle is looking to hire a Customer Care Advisor to join their team. This is a full-time position that can be done remotely anywhere in the United States.
Updated about 8 hours ago
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