Title: Senior Threat Hunter

Location: Remote - USA

Job Description:

About Zscaler

Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

The Threat Hunting Team is the face of security operations for Red Canary, a Zscaler company. We are the customer’s unique ally in helping secure their organization. Our team helps the customer understand the full scope of information available to them and make informed decisions about their environment. As the customer-facing role and voice of Red Canary’s day-to-day security interactions with our customer we play a myriad of roles.

We act as a trusted partner and an extension of our customers’ security teams to help them to understand and mature their overall security programs. When threats are detected in customer environments, we help by taking ownership of the customer's success and providing any resources they need to remediate and recover. And we proactively hunt for potential cyber threats in customer environments, using our findings to both inform customers and improve future detections. 

We're looking for an experienced Senior Threat Hunter to join our Threat Hunting team. Reporting to the Manager, Threat Hunting, you'll be responsible for:

• Identifying, scoping, and managing ongoing customer incidents, developing remediation plans, and augmenting the customer’s security gaps with the necessary skills and resources to improve their security maturity
• Partnering with the Detection Engineering, Intelligence, and Research teams to further investigate identified or emerging threats relevant to our customers
• Augmenting the automated detection of Red Canary’s technical stack with human driven hunting, to identify anomalous behaviors within customer environments, and using your hunting results to drive innovation of Red Canary’s detection capabilities
• Proactively mentoring other Threat Hunters by sharing knowledge, skills and experiences and helping them to grow and develop their own skills

What We’re Looking for (Minimum Qualifications) 

• 6+ years of working in the cyber security industry
• Proven ability to independently investigate and analyze threats to identify malicious activity, with expertise in EDR tools and Information Security controls across Endpoint, Cloud, SaaS, and Identity platforms.
• Excellent communication skills (written and verbal) to convey complex technical topics, both as a mentor and under pressure in customer-facing interactions
• Ability to independently and proactively research and hunt for potential cyber threats across a wide degree of customer environments

What Will Make You Stand Out (Preferred Qualifications)

• Foundational knowledge of Digital Forensics and Incident Response (DFIR) processes
• Development experience with Python and Jupyter Notebooks
• Experience building meaningful relationships with Enterprise-level customers

#LI-Remote 

#LI-DB1

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range

$119,000—$170,000 USD

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the erse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all iniduals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neuroergent or require pregnancy-related support.

Lead Services Consultant

Location: Remote - Australia

Job Description:

As a Lead Services Consultant, you will be responsible for guiding prospects and customers through the process of determining the right implementation and service strategy to support both their initial and long-term success with HubSpot. HubSpot is rapidly expanding upmarket, and as we serve more customers with advanced requirements and complex tech stacks, we need people who can advise and recommend the best way to deploy our software to meet our customer’s business goals.  We are looking for motivated team members who have strong communication skills, a passion for solving challenging problems, strong business, and technical acumen, and the desire to help build up HubSpot’s growing enterprise team.

In this role, you’ll get to:

• Recommend the right implementation approach and ongoing services for HubSpot's complex upmarket customers, to lead the customer to long term success with HubSpot:
  • Diagnose customer need based on business objectives and technical requirementsCreate customized implementation plans and recommend services and/or Solutions Partners based on customers' unique needs
• Work directly with the customer or partner to define resource needs
• Establish clear milestones, project plans, and timelines for execution
• Present plans to the customer's Executive team
• Influence customer purchase decisions by driving urgency and certainty in recommended solutions
• Contribute to the growth of the enterprise practice by enhancing alignment between Sales and Services teams, customizing implementation solutions for customers.
• Build relationships with accredited Solutions Partners to:
  • Enhance quality of recommendations
  • Contribute to partner development by providing feedback directly and through PDMs
  • Enhance effectiveness of partner accreditationsProvide advice and recommendations for HubSpot best practices, business process, deployment planning, and change management to HubSpot prospects

We are looking for people who:

• Have a customer first mindset and a consultative approach to problem solving
• Have deep implementation/ onboarding expertise with complex SaaS software (CRM, ERP, etc) for large, complex customers 
• Have experience helping customers drive organizational change
• Have experience driving value conversations to executive teams
• Have excellent oral and written communication skills
• Have the ability to provide a level of certainty and urgency to a customer so they feel like they are making the right decision
• Have a strategic mindset and can help customers with their long-term planning, recommending additional HubSpot products and services that will help them grow
• Are very detailed-oriented and have strong project management skills
• Have a strong technical aptitude, with a deep understanding of integrations, APIs, and technical strategy

What are the benefits?

• You can choose to work from Home, Hybrid or Office
• Stock units - so that you can share in HubSpot’s future success
• World class new hire training and onboarding
• An education allowance up to USD$5,000 per annum
• Flexible Time Off Policy + a week of rest! 
• Private health insurance allowance
• Paid 4 week sabbatical after 5 years with HubSpot
• Opportunity to work with amazing colleagues who embody HubSpot’s HEART core values
• Primary Caregiver Leave of 16 weeks and Secondary Caregiver Leave for 6 weeks
• Check out the HubSpot Website to see all our wonderful Benefits

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.

India Applicants: link to HubSpot India's equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. 

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

• HubSpot Careers
• Life at HubSpot on Instagram

By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.

Title: Executive Assistant

Location: Remote - USA

Job Description:

POS-30033

Executive Assistant, Product

HubSpot’s Product organization is responsible for delivering exceptional end-to-end experiences that help our customers grow better — from initial engagement through long-term success. We’re looking for an Executive Assistant to join our Product team who is passionate about providing world-class support to our leaders and employees. 

This person will think creatively about how to enhance the employee experience, streamline operations, and optimize our leaders’ time so they can focus on building products that drive growth and customer value.

In this role, you’ll get to:

• Manage the daily calendars and travel needs of Product and Engineering leaders, handling all incoming/outgoing meeting requests.
• Support the leadership team in the preparation of All Team meetings, AMAs, and team offsites - this may include ownership of the agenda, arranging and managing logistics and pulling content together.
• Collaborate with a network of HubSpot Executive Assistants and Coordinators on cross-team backup support and broader company initiatives.
• Partner closely with our Product & Engineering Employee Experience Team to arrange and support a number of cross functional team events.
• Organize regional office events and programming.
• Process expense reports, open purchase orders, coordinate payments, and manage relationships with external vendors. 
• Assist in event management and travel preparation for large-scale marquee events.

We are looking for people with:

• Proven track record of success providing administrative support or coordination in a high-performing, fast-paced environment.
• High level of professionalism, acting as a representative of their executives and Hubspot in all internal and external interactions.
• Remarkable drive, bias for action, and enthusiasm for exceptional customer service, no matter how large or small the request.
• Ability to effectively prioritize and manage the needs of multiple stakeholders, across multiple channels of communication.
• Exceptional written and oral communication skills; capable of interaction with employees at all levels of HubSpot, including executives, as well as guests and external contacts.
• Comfortability with ever-changing technology and proficiency in Microsoft Office Suite and/or Google Apps.
• The capacity to thrive with ambiguity while prioritizing tasks in response to unexpected changes in priorities/requests.
• Ability to take a proactive approach to tasks and be comfortable working with minimal instruction and guidance; impeccable attention to detail.
• Flexible and able to handle ad hoc issues that may arise outside of core business hours.

Pay & Benefits

The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Inidual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons.

This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.

Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.

At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.

Annual Cash Compensation Range:

$73,600—$110,400 USD

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.

India Applicants: link to HubSpot India's equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. 

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

• HubSpot Careers
• Life at HubSpot on Instagram

By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.

Product Designer, Go-to-Market AI 

Location: Ireland or UK - Remote, Flex, or Office

Join HubSpot’s Design Team

The Flywheel Product Line is an org focused on helping HubSpot grow faster by using AI to dramatically improve how we serve customers and how our Go-to-Market teams work. We're doing this across three core areas:

• First, we’re building an AI concierge that supports customers throughout their lifecycle - solving support issues, identifying their goals, unlocking underused features, and helping them get more value from HubSpot. This AI agent qualifies their needs, guides them toward more advanced capabilities, answers support queries, and recommends upgrades - all autonomously, and across multiple formats: chat, voice, real-time AI-generated video and more. It’s a huge design challenge, cutting across use cases, modalities, and interfaces, and it’s something very few companies have even come close to doing well.
• Second, we’re extending our core product with AI-first tools that radically improve how HubSpot’s go-to-market teams (support, sales, customer success) work. That means eliminating repetitive admin work, giving managers superpowers to coach and scale, and helping reps focus on the right leads and the right moments. This is where small UX decisions turn into massive business impact - improving efficiency here directly influences revenue at a multi-billion dollar scale.
• Third, we’re building dedicated experiences for HubSpot’s global partner ecosystem - agencies and consultancies who sell and implement HubSpot on our behalf. These partners drive over $1B in revenue annually. We’re both creating agentic AI experiences for partner-specific needs, and enabling these businesses with unique tools in HubSpot that help them grow faster and operate more efficiently. Their workflows are unique, and their impact on HubSpot’s growth is massive, making this a critical area of focus for Flywheel.

The work is deeply applied, highly visible, and packed with complexity and craft challenges - from interaction models to system thinking to visual execution. Whether it's designing a self-directed AI agent or adoptable workflow tooling, you’ll be working at the very edge of what’s possible in applied AI and doing it in a place where the impact is massive.

We are actively seeking Product Designers for various opportunities in each of those areas. We'll collaborate with you during the interview process to determine the best fit based on your experience, impact, and aspirations.

Why Flywheel?

Come join us for a career-defining opportunity to:

• Design bleeding-edge applied AI experiences: Experiment and build capabilities that have barely been attempted by anyone in the industry.
• Have a massive impact: Operate at a scale where even small improvements drive increases of hundreds of millions in revenue.
• Work on platform-scale initiatives: Tackle ambiguous, high-impact problems that span the entire HubSpot platform, requiring a broad perspective and a focus on unified outcomes.
• Create beautiful, well-crafted design experiences that set the quality bar for HubSpot.
• Leverage data & AI: Harness smart data, advanced automation, generative AI, and LLMs to create personal, intelligent, and connected customer experiences.
• Champion inclusive & scalable design: Bring clarity to complexity and advocate for accessibility, simplicity, and inclusivity as you craft solutions that benefit millions.

What You’ll Do

• Lead interesting projects: Drive design initiatives and create cohesive and frictionless user journeys from discovery to launch and iteration.
• Design for scale: Develop and evolve UX patterns, systems, and frameworks to guarantee both consistency and innovation across our product ecosystem.
• Define what’s next: Actively contribute to strategy and vision initiatives across HubSpot’s GTM
• Craft with AI: Utilize AI to expand design explorations, prototyping, and research. Craft AI first experiences, including agentic and conversational experiences, improving efficiency for our internal go-to-market teams and creating personalized self-service experiences for our customers. 
• Collaborate & lead across functions: Foster deep partnership with Product Managers, Engineers, UX Researchers, Content Designers, Product Designer, and our Go to Market, Finance and Strategy Partners.
• Measure & iterate for real impact: Define success metrics, validate with analytics and qualitative insights, and iterate relentlessly for both user value and business outcomes.
• Foster a bold, inclusive culture: Elevate team craft, mentor others, share feedback, and help define what’s next for Flywheel at HubSpot.

What You’ll Bring To HubSpot

• Proven product design craft expertise: To stand out in the application process, share a portfolio that showcases depth of craft, systems thinking, and measurable impact on users and the business.
• Collaborative leadership: A history of influencing outcomes across disciplines by building trust, driving alignment, and championing user-centric solutions.
• Systems and scale thinking: Passion for connecting the dots across products and platforms, designing experiences that grow with our customers and business needs.
• Adaptability & change readiness: Comfort with ambiguity and a proactive mindset in the face of change. You’re energized by new challenges and thrive in a dynamic, evolving environment.
• AI curiosity: Excitement to work with (and continue learning about) AI - whether to elevate customer experiences or optimize how we design and deliver.
• Growth mindset: A genuine drive to constantly learn, share knowledge, and help yourself and others get better, every day.

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.

India Applicants: link to HubSpot India's equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. 

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

• HubSpot Careers
• Life at HubSpot on Instagram

By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.

Title: Staff, Technical Account Manager

(italian speaker)

Location: Remote - Spain

Category: Customer Support

Job Description:

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with erse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

See yourself at Twilio

Join the team as Twilio’s next Staff, Technical Account Manager.

About the job

This position is needed to support Personalized customers in EMEA. Twilio is growing rapidly and seeking a Technical Account Manager to be the designated technical support engineering contact for our strategic customers.

As a designated technical contact you will work with our customers to resolve complex technical problems with potentially very costly and far-reaching consequences. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide added value through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational vitality.

You’d be joining a team of talented iniduals that care deeply about Twilio’s customers, partners, each other and the broader community. We judge ourselves on how well we serve each of those stakeholders. So if you enjoy working with smart people and helping to build a company that cares about quality, you’ve found the right place.

Responsibilities

In this role, you’ll:

• Function as a consistent point of contact for a named portfolio of Personalized accounts
• Provide answers, share standard methodologies and solve the most complex technical issues that largest enterprise customers are facing
• Act as a coordinator for escalated customer issues
• Maintain customer promises by keeping tickets updated
• Utilize feedback to improve customer experience and debugging strategies 
• Work closely with the product team and partners to improve customer satisfaction 
• Assist in preparation and execution of quarterly business reviews
• Coordinate with internal and customer teams to ensure that the customer is getting the most value out of their subscription to Twilio products.
• Document customer specific implementation context for use internally

Qualifications 

Twilio values erse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 8+ years of experience in the Technical Support Engineering / Personalized Support Engineering / Customer Success Engineering roles or equivalent
• Fluent in Italian and English
• Ability to effectively communicate technical concepts and identify patterns in customer experience
• Good knowledge of RESTful technology, previous work with APIs and ability to understand and solve issues with cloud solutions.
• Skilled in solving network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS
• Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper libraries.
• Understanding of network troubleshooting and telecommunications industry
• Strong commitment to learning the ins and outs of a complicated technical product
• Experience with large enterprise customers and their unique demands (at least 1 year)

Desired:

• WebRTC experience is a huge plus
• JavaScript development experience with broad and deep capabilities to troubleshoot server-side code (primarily Node.js, C# / Java are bonus) and client-side code (React is a huge bonus) is preferable but not essential

Location

This role will be remote, and based in Spain.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an inidual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Title: Senior Systems Analyst - Customer Success

Location: Remote - US

Job Description:

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

Samsara’s Customer Success Operations team builds the systems and processes that power the customer journey—from onboarding to renewal. As a Systems Analyst & Administrator – Customer Success, you’ll play a critical role in delivering scalable, reliable technology that helps our global Customer Success organization provide an exceptional customer experience.

This role is both hands-on and strategic. You’ll own Gainsight administration and collaborate across our broader post-sales tech stack—including Certinia (FinancialForce), Salesforce, Gong, and Matik—to design and maintain the systems that drive efficiency, insight, and growth. Beyond execution, you’ll apply critical thinking to ensure every build aligns to broader Customer Success objectives, balancing immediate delivery needs with long-term architecture and process scalability.

You’ll thrive here if you love combining system expertise, structured delivery, and collaborative problem-solving to make the customer experience better every day.

This role is open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.

You should apply if: 

• You want to impact the industries that run our world. Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster.
• You thrive when solving complex problems. You’re comfortable ing deep into data, systems, and processes to identify scalable, elegant solutions that improve how teams work.
• You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you keep stakeholders aligned through crisp updates, identify risks early, and translate technical concepts into plain language.
• You are energized by collaboration. You work closely with partners across Customer Success, Operations, Systems, and Data to prioritize, estimate, and deliver work that matters.
• You believe in building a solid foundation and continuous improvement. You see process and technical discipline as enablers of quality and trust. 
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there.

In this role, you will:

• Own and evolve the Customer Success technology ecosystem — with primary focus on Gainsight, and strong collaboration across Certinia, Salesforce, Gong, Matik, and automation platforms such as Zapier or Workato. Be hands-on with all aspects of these systems, including:
• Designing business rules that analyze customer data, and trigger actions for the customer success team to proactively engage with customers. This includes: CTAs, Success Plans, Scorecards, Playbooks, Programs, and automated rules.
• Maintaining responsibility for integration builds and maintenance.Managing deployments of new technology or processes to production.
• Translate business needs into scalable technical solutions that align with Samsara’s Customer Success strategy and sprint delivery framework.
• Partner cross-functionally with CS Operations, GTM Systems, and Data teams to gather requirements, document use cases, and maintain reliable integrations and data flows.
• Apply Agile delivery practices — estimate and break down work into sprint-sized deliverables, track progress in JIRA, and participate actively in backlog grooming, sprint planning, and retrospectives.
• Proactively manage workload and communication — update stakeholders on timelines, risks, and trade-offs; raise blockers early; and maintain transparent documentation.
• Champion data quality and governance, partnering with Core Ops and Analytics to maintain data accuracy and ensure consistent reporting across systems.
• Contribute to continuous improvement of CS Ops processes, templates, and sprint execution by applying Samsara’s operating principles: Work with urgency, Keep a high bar, Be intellectually honest, and Solve problems together

Minimum requirements for this role: 

• 4+ years administering Gainsight or equivalent Customer Success platforms (Totango, ChurnZero, Salesforce Success Cloud).
• Proven experience supporting or optimizing Customer Success, Renewals, or Post-Sales operations in a SaaS environment.
• Demonstrated ability to analyze requests critically and guide stakeholders toward scalable, standards-aligned solutions.
• Experience working in Agile or sprint-based environments, using tools such as JIRA for workload management and delivery tracking.
• Strong communication skills — written and verbal — with ability to explain complex systems concepts clearly to non-technical stakeholders.
• Experience managing data integrations (e.g., Gainsight <-> Salesforce or Databricks) and automation tools such as Workato or Zapier.
• Excellent organizational skills, attention to detail, and ability to balance tactical execution with longer-term system thinking.

An ideal candidate also has:

• Experience with Certinia (FinancialForce) administration or similar PSA systems.
• Familiarity with Gong, Matik, or other post-sales tools.
• Experience working within a structured Customer Success Operations or Systems organization.
• Strong documentation habits using Confluence or similar tools.
• Demonstrated ability to balance short-term execution with long-term system scalability.
• A passion for improving processes and building systems that empower teams to focus on customer outcomes.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.

$99,662.50—$150,750 USD

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more.

Accommodations 

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.

Flexible Working 

At Samsara, we embrace a flexible working model that caters to the erse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an inidual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here.

Title: Content Specialist

(Chicago)

Location: Chicago, IL, US

ShiftType: Regular Full-Time

Job Description:

HMH is a learning technology company committed to delivering connected solutions that engage learners, empower educators and improve student outcomes. As a leading provider of K–12 core curriculum, supplemental and intervention solutions, and professional learning services, HMH partners with educators and school districts to uncover solutions that unlock students’ potential and extend teachers’ capabilities.

HMH serves more than 50 million students and 4 million educators in 150 countries. For more information, visit www.hmhco.com

Job Title: STEM Content Specialist

Remote: (Must live in the greater Chicago area)

Purpose of the Role:

The Content Specialist is responsible for the delivery of customized pre-sales support to school customers in collaboration with their sales partners. Pre-sale support ranges from sales presentations to live software demonstrations, teaching model lessons, producing recorded videos, supporting sales pilots and engaging in customer conversations.

Job Responsibilities:

Presale and Customer Success Responsibilities:

• Collaborate with Account Executives, Solution Support Group Directors, and peers, to customize the sales message with awareness of customer needs, campaign issues, and competitive knowledge
• Explore customer needs for education solutions
• Deliver virtual and onsite pre-sales product presentations and platform demonstrations tailored to customer and sales needs using multiple platforms and software
• Handle customer questions and overcomes objections
• Demonstrate product knowledge to position products in a way that reflects product strengths while aligning with market issues, curriculum trends, and customer needs
• Utilize knowledge of competitors’ products to enhance product positioning in HMH product demonstrations
• Provide initial training and ongoing support for sales pilots
• Deliver data driven customer presentations to support the Customer Success team in driving annual renewable revenue when requested

Digital Responsibilities:

• Expertise with Zoom, PPT, Teams and onsite product/lesson demonstrations
• Learn to create Camtasia videos to support Request For Proposal
• (RFP) submissions, sales opportunities, and pilots
• Ready to learn Salesforce and other HMH software programs as required

Education Responsibilities:

• Demonstrate understanding of assigned disciplines including core and supplemental products as well as pedagogy and technology associated with assigned HMH products
• Learn multiple content areas as requested by Director
• Learn data driven instructional exploration techniques to support the sales and Customer Success teams when requested

Other Responsibilities:

• Project work as assigned
• Utilize AI to enhance workplace and customer account performance

What You’ll Need:

• Bachelor's Degree is a minimum with Graduate Degree preferred
• Bilingual is highly advantageous
• Five years of K-12 teaching experience (Math K-8 highly preferred)
• Strong communication, collaboration and persuasive presentation skills required
• Digital literacy with Google Suite, Microsoft Office Suite, Zoom and Camtasia
• Highly organized and able to transfer strategies into actions that deliver results
• Work from home office, irregular hours including some weekends, and travel extensively 50%+: driving and flying
• Lift and move up to 30 lbs. on a regular basis
• A valid driver's license and clear driving record

Benefits and Salary Range

Salary Range: $85,000 - $90,000 + variable compensation

Application Deadline:

The application window for this position is anticipated to close on 11/14/25. We encourage you to apply as soon as possible. The posting may be available past this date but is not guaranteed.

HMH is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to race, gender, color, religion, sexual orientation, family status, marital status, pregnancy, gender identity, ethnic/national origin, ancestry, age, disability, military status, genetic predisposition, citizenship status, status as a disabled veteran, recently separated veteran, Armed Forces service medal veteran, other covered veteran, or any other characteristic protected by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity. We actively participate in E-Verify.

Title: ROI Medical Records Specialist

Location: REM - Remote GA

Full-time

Job Description:

Sharecare is the leading digital health company that helps people -- no matter where they are in their health journey -- unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize inidual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each inidual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com.

Job Summary:

This position is responsible for processing all release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized iniduals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.

Essential Functions:

• Completes release of information requests including retrieving patient's medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity.
• Date stamps all requests and highlights pertinent data to facilitate processing.
• Validates requests and authorizations for release of medical information according to established procedures.
• Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing.
• Maintain equipment in excellent operating condition (inside and out).
• Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems.
• May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client.
• Maintains a neat, clean, and professional personal appearance and observes the dress code established.
• Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area.
• Maintains working knowledge of the existing state laws and fee structure
• Works within scope of position and direction; willingly accepts assignments and is available to take on additional facilities or help out during backlogs
• Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations.
• Maintains confidentiality, security and standards of ethics with all information.
• Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner.

Qualifications:

• High School Diploma (GED) required
• A minimum of 2 years prior experience in a medical records department or like setting preferred
• Must have strong computer software experience -- general working knowledge of Microsoft Word and Excel required
• Excellent organizational skills are a must
• Must be able to type 50 wpm
• Must be able to use fax, copier, scanning machine
• Must be willing to learn new equipment and processes quickly.
• Must be self-motivated, a team player
• Must have proven customer satisfaction skills
• Must be able to multi-task

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.

Title: Operational Performance Development Trainer I

Location: Remote - Nationwide

time type Full time

Job Description:

Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

• Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

CAREER OPPORTUNITY OFFERING:

• Bonus Incentives
• Paid Certifications
• Tuition Reimbursement
• Comprehensive Benefits
• Career Advancement
• This position starts at $52,100.00.  Final compensation is based on experience  ​

By embodying our core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possible in healthcare. 

The Operational Performance Development Trainer I is responsible for performing all operational training duties, including, but not limited to, creating, designing, developing policies/educational materials, and delivering curriculums for all Patient Access and Revenue Cycle staff at Ensemble Health Partners. Collaboration with Revenue Cycle operational owners will be required to identify new and ongoing policies/training needs. Trainer I staff are responsible for performing these functions while meeting the mission and goals of Ensemble Health Partners and all regulatory compliance requirements. The Trainer I will work within the policies and processes as they are in place across the entire organization and maintain satisfactory survey scores.

Job Competencies:

Valuing Differences - Works effectively with iniduals of erse cultures, interpersonal styles, abilities, motivations, or backgrounds; seeks out and uses unique abilities, insights, and ideas. Considers the collective.

Essential Job Functions:

Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

• The Operational Performance Development Trainer I, along with the team, will be responsible for facilitating training which may include new hire orientation, EMR (Electronic Medical Record) and ancillary systems training, as well as role-based training. Role-based training may include trainer assignment to Patient Access and may include other functional areas in the future.
• Responsible for performing all training and policy maintenance duties, including training and facilitation of classes in a virtual learning platform, one-on-one, and in large and small group training sessions.
• Complete all pre- and post- class activities within a timely manner and with accuracy, which may include maintenance duties associated with training, LMS (Learning Management System) tasks, training checklist tasks, activity reporting, assessment management, internal tracking of course completion, etc
• Trainer I will be assigned training documentation/curriculum projects and other related support projects. These projects include analyzing, designing, developing, implementing, and evaluating policies/educational materials. Trainer I must be able to meet project deadlines which may include short turnaround times. Some Trainer I roles may be assigned functional training responsibilities, such as Patient Access.
• Externally focused Patient Access and client onboarding Trainer I roles must be able to conduct employee surveys and interviews (assessments) and compile all data collected during surveys and interview process for evaluation of training needs. This process is most important during the onboarding of new clients or new facilities.
• Participate in continuous learning through various formats, including formal courses, informal learning, shadowing teammates, training programs, one-on-one and group coaching, and casual interactions
• Collaborate with revenue cycle operational owners as well as associates, leaseback associates, clients, and vendors to assess training needs and develop training plans. This process requires a deep understanding of the audience’s learning needs and the ability to create relevant and engaging materials to meet training objectives
• May be responsible for conducting on-site gap analysis to assist operational leaders in identifying areas of improvement through training and education. The goal would be to do reviews of assigned functional areas each quarter. Determination will be made at time of hire whether Trainer I will be solely internal focused or have some external/on-site responsibilities
• Verbal and written communication skills are needed to converse appropriately with a erse population, demonstrate a varied vocabulary and tailor your language to your audience, listen effectively, present your ideas appropriately, and work well in a group and independently
• Demonstrate creativity and critical thinking skills to invent new ways to accommodate the needs of contemporary learners.

Job Experience: 3 to 5 years of similar job experience

Other Preferred Knowledge, Skills and Abilities:

• Preferred knowledge of Revenue Cycle Management (RCM)
• Must have excellent communication skills, leadership, training development, training presentation, adult learning principles, organizational and interpersonal skills, and technical skills (computer and application)    
• Virtual facilitation experience
• Proficient in Microsoft PowerPoint, Excel, Word, and Teams
• Must be willing to work a flexible schedule as business needs require
• Specific positions working with certain clients might be required to travel, this would be explicitly stated from hiring manager during interview

Minimum Education:

• Associates Degree or equivalent experience

Required Certification:

• HFMA Certified Revenue Cycle Representative (CRCR) within 9 months of hire

#LI-LS1

#LI-Remote

Join an award-winning company

Five-time winner of “Best in KLAS” 2020-2022, 2024-2025

Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024

Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023

Energage Top Workplaces USA 2022-2024

Fortune Media Best Workplaces in Healthcare 2024

Monster Top Workplace for Remote Work 2024

Great Place to Work certified 2023-2024

• Innovation

• Work-Life Flexibility

• Leadership

• Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. 

• Our Culture– Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.

• Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. 

• Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws.  Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble Health Partners provides reasonable accommodations to qualified iniduals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact.

This posting addresses state specific requirements to provide pay transparency.  Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position.  A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

EEOC – Know Your Rights

La FMLA Español

E-Verify Participating Employer (English and Spanish)

Know your Rights

Title: ROI Medical Records Specialist

Location: REM - Remote NH

Job Description:

Job Description:

Sharecare is the leading digital health company that helps people -- no matter where they are in their health journey -- unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize inidual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each inidual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com.

Job Summary:

This position is responsible for processing all release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized iniduals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.

Essential Functions:

• Completes release of information requests including retrieving patient's medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity.
• Date stamps all requests and highlights pertinent data to facilitate processing.
• Validates requests and authorizations for release of medical information according to established procedures.
• Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing.
• Maintain equipment in excellent operating condition (inside and out).
• Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems.
• May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client.
• Maintains a neat, clean, and professional personal appearance and observes the dress code established.
• Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area.
• Maintains working knowledge of the existing state laws and fee structure
• Works within scope of position and direction; willingly accepts assignments and is available to take on additional facilities or help out during backlogs
• Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations.
• Maintains confidentiality, security and standards of ethics with all information.
• Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner.

Qualifications:

• High School Diploma (GED) required
• A minimum of 2 years prior experience in a medical records department or like setting preferred
• Must have strong computer software experience -- general working knowledge of Microsoft Word and Excel required
• Excellent organizational skills are a must
• Must be able to type 50 wpm
• Must be able to use fax, copier, scanning machine
• Must be willing to learn new equipment and processes quickly.
• Must be self-motivated, a team player
• Must have proven customer satisfaction skills
• Must be able to multi-task

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.

Title: Clinical Specialist II

, CPT - Tulsa, OK

Location: United States of America : Remote

Job Description:

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.  

JOB DESCRIPTION:

Clinical Specialist II, CPT - Tulsa, OK

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that’s recognized as one of the best big companies to work for as well as a best place to work for ersity, working mothers, female executives, and scientists.

Neuromodulation

Our Neuromodulation business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. These non-opioid therapies allow us to provide interventional pain therapy to patients throughout the pain continuum.

The Opportunity

Our team is actively recruiting for a Clinical Specialist II, CPT in Tulsa, Oklahoma. As a member of the clinical support team, is responsible for providing technical clinical expertise and support of the sales process to colleagues, current customers and/or potential customers. Works under general direction with clinical and sales teammates to identify and capitalize on sales opportunities by creating competency, comfort, and expertise with all Abbott Chronic Pain Therapies among physicians, support staff and customers within assigned geography. Performs work that involves a high degree of independence. Exercises independent judgment in planning, organizing, and performing work. Seeks to continually improve territory efficiency.

What You’ll Work On

• Provides technical, clinical, and programming assistance, primarily in support of 1-2 Territory Manager(s).
• Assist Territory Managers in after-hours call support and activities.
• Integrates into all accounts, builds trust and relationships, and establishes strong rapport with customers.
• Proficient in complex programming, case support.
• Works seamlessly with Territory Manager(s) allowing them increased selling time.
• Will foster high trust relationships with customers, including the regional team members.
• Will begin to conduct PCP work and educational in services, as directed.
• As directed by sales manager, contacts, visits, and engages clients and potential clients in the Company’s products and addresses any client questions and concerns.
• Provides medical professionals with sales support, information, and training on the use of Company products and with staff education, in-services, and technical troubleshooting.
• Develop and maintain an in-depth knowledge of assigned accounts and customers to include competitor activity.
• Conducts evaluations and develops sales strategies for capital equipment opportunities within accounts.
• Collects and studies information about new and existing products and monitors competitor sales, prices, and products.
• Provide feedback to providers both within operating room setting and outside operating room setting on the directions for use specific to implantable devices.
• May attend trade shows where new products and technologies are showcased and conferences to meet other sales representatives and clients and discuss new product developments.
• Uses clinical expertise to identify customer training and in-service needs with the goal of increasing customer usage, comfort and understating of all Abbott Chronic Pain Therapies product line.
• Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments.
• Provides sales support, clinical in-services, training, and guidance to current or potential customers.
• Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
• Performs other related duties and responsibilities, on occasion, as assigned. 
• Ability to travel 25% within assigned region and/or outside assigned region.

Required Qualifications

• Associates Degree or technical certification; preferred Bachelor’s Degree.
• 1 - 2 years’ work experience, strong preference collaborating with patients in clinical setting.
• The ability to communicate, understand and educate clinical data in the Chronic Pain Therapies space.
• Strong clinical skills.
• Excellent organizational, time management and prioritizing skills.
• Excellent interpersonal verbal, written and presentation skills with ability to effectively communicate at multiple levels and to large groups within and outside the organization.
• Capable of building strong working relationships with internal/external customers.
• Capable of working unpredictable schedule that may occasionally change on short notice due to operating room schedule changes and or delays.
• Accustomed to tight deadlines and managing multiple tasks.
• Strong sense of urgency.
• Ability to work in a highly matrixed and geographically erse business environment.
• Ability to work within a team and as an inidual contributor in a fast-paced, changing environment.
• Ability to leverage and/or engage others to accomplish projects.
• Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.
• Multitasks, prioritizes, and meets deadlines in timely manner.
• Capable of engaging customers in selling conversations as needed and as directed by Territory Manager.

Preferred Qualifications

• Patient interaction experience within health care related environment (Physical Therapy, medical product sales, RN, LPN).
• Experience working in a broader enterprise/cross-ision business unit model preferred.
• 1-3 years’ experience with Abbott, or in similar spinal cord stimulation (SCS) setting or with another implantable medical device company

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com

Follow your career aspirations to Abbott for erse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee ersity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott, and on Twitter @AbbottNews.   

The base pay for this position is

$66,700.00 – $133,300.00

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Support Services

DIVISION:

NM Neuromodulation

LOCATION:

United States of America : Remote

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Yes, 25 % of the Time

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment

Abbott is an Equal Opportunity Employer of Minorities/Women/Iniduals with Disabilities/Protected Veterans.

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO\_English.pdf

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO\_Spanish.pdf

Title: Clinical Specialist I, CPT - Toledo, OH

locations United States - Ohio - Toledo

time type Full time

Job Description:

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

Clinical Specialist I, CPT - Toledo, OH

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for ersity, working mothers, female executives, and scientists.

Neuromodulation 

Our Neuromodulation business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. These non-opioid therapies allow us to provide interventional pain therapy to patients throughout the pain continuum.

The Opportunity  

Our team is actively recruiting for a Clinical Specialist I, CPT****in Toledo, Ohio. As a member of the clinical support team, is responsible for providing technical clinical expertise and support of the sales process to colleagues, current customers and/or potential customers. Works under general direction with clinical and sales teammates to identify and capitalize on sales opportunities by creating competency, comfort, and expertise with all Abbott Chronic Pain Therapies among physicians, support staff and customers within assigned geography. Performs work that involves a high degree of independence. Exercises independent judgment in planning, organizing, and performing work. Seeks to continually improve territory efficiency. 

What You’ll Work On 

• Provides technical, clinical, and programming assistance, primarily in support of 1-2 Territory Manager(s). 
• Assist Territory Managers in after-hours call support and activities. 
• Integrates into all accounts, builds trust and relationships, and establishes strong rapport with customers. 
• Proficient in complex programming, case support. 
• Works seamlessly with Territory Manager(s) allowing them increased selling time. 
• Will foster high trust relationships with customers, including the regional team members.
• Will begin to conduct PCP work and educational in services, as directed. 
• As directed by sales manager, contacts, visits, and engages clients and potential clients in the Company’s products and addresses any client questions and concerns. 
• Provides medical professionals with sales support, information, and training on the use of Company products and with staff education, in-services, and technical troubleshooting. 
• Develop and maintain an in-depth knowledge of assigned accounts and customers to include competitor activity.
• Conducts evaluations and develops sales strategies for capital equipment opportunities within accounts. 
• Collects and studies information about new and existing products and monitors competitor sales, prices, and products. 
• Provide feedback to providers both within operating room setting and outside operating room setting on the directions for use specific to implantable devices. 
• May attend trade shows where new products and technologies are showcased and conferences to meet other sales representatives and clients and discuss new product developments. 
• Uses clinical expertise to identify customer training and in-service needs with the goal of increasing customer usage, comfort and understating of all Abbott Chronic Pain Therapies product line. 
• Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments.
• Provides sales support, clinical in-services, training, and guidance to current or potential customers. 
• Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors. 
• Performs other related duties and responsibilities, on occasion, as assigned.  
• Ability to travel 25% within assigned region and/or outside assigned region.

Required Qualifications 

• Associates Degree or technical certification; preferred Bachelor’s Degree. 
• 1 - 2 years’ work experience, strong preference collaborating with patients in clinical setting. 
• The ability to communicate, understand and educate clinical data in the Chronic Pain Therapies space. 
• Strong clinical skills. 
• Excellent organizational, time management and prioritizing skills. 
• Excellent interpersonal verbal, written and presentation skills with ability to effectively communicate at multiple levels and to large groups within and outside the organization. 
• Capable of building strong working relationships with internal/external customers.
• Capable of working unpredictable schedule that may occasionally change on short notice due to operating room schedule changes and or delays.
• Accustomed to tight deadlines and managing multiple tasks.
• Strong sense of urgency. 
• Ability to work in a highly matrixed and geographically erse business environment. 
• Ability to work within a team and as an inidual contributor in a fast-paced, changing environment.
• Ability to leverage and/or engage others to accomplish projects. 
• Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization. 
• Multitasks, prioritizes, and meets deadlines in timely manner. 
• Capable of engaging customers in selling conversations as needed and as directed by Territory Manager.

Preferred Qualifications 

• Patient interaction experience within health care related environment (Physical Therapy, medical product sales, RN, LPN). 
• Experience working in a broader enterprise/cross-ision business unit model preferred.
• 1-3 years’ experience with Abbott, or in similar spinal cord stimulation (SCS) setting or with another implantable medical device company.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com

Follow your career aspirations to Abbott for erse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee ersity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott, and on Twitter @AbbottNews.

The base pay for this position is

$60,000.00 – $120,000.00

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Support Services

DIVISION:

NM Neuromodulation

LOCATION:

United States of America : Remote

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Yes, 25 % of the Time

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment

Abbott is an Equal Opportunity Employer of Minorities/Women/Iniduals with Disabilities/Protected Veterans.

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO\_English.pdf

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO\_Spanish.pdf

Title: Financial Clearance Specialist

Location: Work at Home - Ohio - Other

Job Description:

Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

• Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

Financial Clearance Specialist

A Financial Clearance Specialist is a vital member of the healthcare team and is responsible for providing world class customer service to clients.

Financial Clearance Specialist Responsibilities include:

• The Financial Clearance Specialist provides world-class customer service and follows scripted benefit verification format in HIS benefits screen and updates accounts in work flow system with accurate documentation. Selects accurate medical records for patient safety and schedules appropriate procedures based on physician orders
• Financial Clearance Specialist assigns insurance plans accurately, performs electronic eligibility confirmation and documents results, calculates patient cost share/liability and attempts to collect via phone within 48 hours of the date of service.
• The Financial Clearance Specialist utilizes appropriate system to facilitate communication with hospital gatekeepers, utilizes health information system account and collections documentation as appropriate.

· Financial Clearance Specialist will receive benefits:

• Competitive compensation and benefits packages that reflect our commitment to providing fair and just workplaces.
• Wellness programming designed to help our associates enhance their health, including a comprehensive annual health risk assessment.
• A culture truly participatory and to strengthen ersity and inclusion.
• Growth - once you've joined our team, you will discover a variety of traditional and online learning opportunities, including tuition reimbursement, to help you acquire new skills and obtain degrees, certifications and CEUs. And our managers will coach you toward greater success.
• Recognition - we recognize our associates through programs that include service awards, celebrations and personal appreciation. We also survey associates annually to assess their satisfaction with our organization and managers, and to identify areas for improvement.

Financial Clearance Specialist Requirements include:

• High School Diploma Required – Associates Preferred
• 1-2 years of healthcare experience preferred
• Understanding of admission, billing, payments and denials.
• Comprehensive knowledge of patient insurance process for obtaining authorizations and benefits verification.
• Knowledge of medical terminology or CPT or procedure codes.
• Patient Access experience with managed care/insurance and Call Center experience highly preferred.
• Articulate, personable, dependable and confident with excellent communication skills.
• Customer service oriented, builds trust and respect by exceeding customer expectations.

Join an award-winning company

Five-time winner of “Best in KLAS” 2020-2022, 2024-2025

Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024

Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023

Energage Top Workplaces USA 2022-2024

Fortune Media Best Workplaces in Healthcare 2024

Monster Top Workplace for Remote Work 2024

Great Place to Work certified 2023-2024

• Innovation

• Work-Life Flexibility

• Leadership

• Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. 

• Our Culture– Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.

• Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. 

• Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws.  Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble Health Partners provides reasonable accommodations to qualified iniduals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [email protected].

This posting addresses state specific requirements to provide pay transparency.  Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position.  A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

EEOC – Know Your Rights

La FMLA Español

E-Verify Participating Employer (English and Spanish)

Know your Rights

Title: Digital Marketing Senior Specialist

Location: Irvine, CA - 217 Technology Dr

Job Description:

Company

Cox Automotive - USA

Job Family Group

Marketing

Job Profile

Digital Marketing / Communications Sr Specialist

Management Level

Inidual Contributor

Flexible Work Option

Can work remotely anywhere in the specified country

Travel %

Yes, 5% of the time

Work Shift

Day

Compensation

Compensation includes a base salary of $86,600.00 - $129,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

This position is remote/work from home and can be located anywhere within the United States. If near our Irvine, CA or Atlanta, GA offices, the role will be hybrid.

Posting Deadline: Sunday, November 9th

The Digital Marketing Senior Specialist plays a critical role in the strategic planning, execution, and optimization of digital media campaigns for Cox Automotive products and managed service clients. This position is responsible for hands-on activation across programmatic platforms, including but not limited to Meta, Google DV360, YouTube, Amazon, and Pinterest DSPs. Successful candidates will demonstrate a strong ability to elevate in-house media buying capabilities through strategic thinking, technical expertise, and collaborative execution.

What You’ll Do 

• Performing daily campaign management of digital advertising (Meta, Google DV360, YouTube, Amazon, Pinterest) for Cox Automotive related properties and our clients. This includes direct campaign optimizations, creative asset retrieval & creation, platform troubleshooting, budget management, & maintaining campaign performance against target KPI’s (key performance indicators).

• Interact daily with internal & external teams including but not limited to media agencies, advertisers, sales, and platform vendors. Workstreams include creative asset management, campaign optimizations, performance reporting, process issues & troubleshooting, etc.

• Delivers comprehensive performance reporting and ad hoc analyses for clients, evaluates campaign delivery, and provides strategic insights to leadership.

• Represent Cox Automotive Marketing in client meetings, either in-person or remote.

• Maintain strong working relationships with the various internal stakeholders including client services, ad product, analytics and operations teams, keeping them appraised of any issues or anomalies that impacts the larger business. 

• All other duties as assigned.

What’s in It for You? 

Here’s a sneak peek at the benefits you could experience as a Cox employee:

• A competitive salary and top-notch bonus/incentive plans. 

• Exceptional work-life balance, flexible time-off policies and accommodating work schedules. 

• Comprehensive healthcare, with multiple options for iniduals and families. 

• Generous 401(k) retirement plans with company match. 

• Professional development and continuing education opportunities. 

• Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. 

• Extra perks like pet insurance, employee discounts and much more.

Who You Are 

Minimum:

• Bachelor’s degree in related discipline and 4 years’ experience with online media buying, campaign management, & ad trafficking experience using various ad platforms (eg – Meta, Google DV360, YouTube, Amazon, Pinterest). The right candidate could also have a different combination, such as a master’s degree and 2 years’ experience; a Ph.D. and up to 1 year of experience; or 8 years’ experience in a related field.

• Demonstrated experience with digital media concepts, metrics (CPMs, CPCs, CPA, ROAS/ROI, VCR), and media types including social, display, and video.

• Proficient in working with online creative formats (HTML, Java, rich media) and ad tags, pixel creation, and implementation.

• Strong understanding of backend ad server frameworks, algorithms, and 3rd/4th party platforms (DCM, FlashTalking, Innovid), including troubleshooting and quality assurance.

• Familiarity with data analytics and measurement partners such as IAS and DoubleVerify.

• Proven expertise in media buying, ad trafficking, and bid management environments including programmatic buying.

• Experience working with national brands and managing large-scale budgets (minimum $100k/month).

• Skilled in presenting campaign data and performance insights to internal account teams and client partners.

• Advanced fluency in mathematical concepts relevant to media planning and purchasing.

• Effective communicator with strong verbal and written skills across all organizational levels.

• Proficient in Microsoft Outlook, Teams, Excel, Word, OneDrive, and PowerPoint.

• Excellent project management, organization, customer service, and problem-solving skills.

• Proven ability to identify and analyze data trends, communicate results, and adapt quickly to new concepts and procedures.

• Comfortable in fast-paced, evolving environments with growing responsibilities.

• Strong attention to detail and ability to manage multiple projects under tight deadlines.

• Travel: 5%

Join the Cox family of businesses and make your mark today! 

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that inidual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Application Deadline: 11/09/2025

Title: Operations Supervisor

On-Site

locations HI - Honolulu

time type Part time

Job Description:

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions:

1. Management
   • Work effectively with store management and store crews
   • Supervise the store’s crew through assigning, directing and following up of all activities
   • Effectively communicate information both to and from store management and crews
2. Customer Service
   • Assist customers with their questions, problems and complaints
   • Promote CVS customer service culture. (Greet, offer help, and thank)
   • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
   • Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations)
   • Maintain customer/patient confidentiality
3. Merchandise/Presentation
   • Price merchandise
   • Stock shelves
   • Support the planning, execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
   • Support the planning, execute the display and maintenance of off-shelf merchandise

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills, supervision, and influencing skills
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

• Experience as a retail supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

20

Time Type

Part time

Pay Range

The typical pay range for this role is:

$16.00 - $26.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Title: Office Operations Assistant - Infusion Services

Pensacola, Florida, 32504 

Physician Support

Job ID: 424614 

Part Time 

On-site Day

Job Description:

Details

• Department: Infusion Services
• Schedule: Part-time, Days
• Facility: Ascension Sacred Heart Medical Group
• Location: Pensacola, FL

Benefits

• Paid time off (PTO)
• Various health insurance options & wellness plans
• Retirement benefits including employer match plans
• Long-term & short-term disability
• Employee assistance programs (EAP)
• Parental leave & adoption assistance
• Tuition reimbursement
• Ways to give back to your community

Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.

Responsibilities

Work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.

• Greet patients and visitors, check patients in and out, and obtain necessary documentation.
• Verify and enter demographic information.
• Obtain and verifu insurance authorizations/precertification.
• Complete medical record release requests and schedule/confirm patient appointments.
• Enter, review and submit charges for patient procedures and services daily.
• Collect co-payments and reconcile all daily reports and deposits for accuracy.
• Provide general office and clerical support to assigned area.

Requirements

Education:

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Additional Preferences

• 1 or more years of experience working in a medical clinic/office
• 1 or more years of experience working customer experience
• 1 or more years of Medical Insurance, Pre Authorizations and Authorizations experience

Why Join Our Team

Ascension Sacred Heart is a leading provider of high-quality healthcare to children and adults in South Alabama and Northwest Florida communities and operates Northwest Florida's only children's hospital. Our faith-based ministry offers caregivers the opportunity to flourish personally and professionally in a variety of specialties, including cardiology, brain and spine, pediatrics, women's health, orthopedics and cancer care.

Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

Equal Employment Opportunity Employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.

For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

Pay Non-Discrimination Notice

Please note that Ascension will make an offer of employment only to iniduals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement

This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E-Verify

Title: Operations Manager

On-Site

locations MO - Harrisonville

time type Part time

Job Description:

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

• Overall store management, supervision, and policy implementation
• Sales and inventory management
• Employee staffing, training, and development
• Financial management
• Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions:

1. Management
   • Lead others and work effectively with store crews
   • Supervise, assign and direct activities of the store’s crew
   • Effectively communicate information to store crew and supervisors in an open and timely manner
   • Support Store Manager with actions plans for operational and service improvement
2. Customer Service
   • Assist customers with their questions, problems and complaints
   • Promote CVS customer service culture (greet, offer help, and thank)

Required Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

• Experience as a retail manager or supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

15

Time Type

Part time

Pay Range

The typical pay range for this role is:

$17.00 - $29.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Title: Manager, Multifamily Escalation Team

• Job category: Customer Care
• Requisition number: MANAG009232
• Full-time
• Locations Chicago, IL

Job Description:

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.

At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences.

Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.

We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.

Where you will work:

• This is a hybrid role based in Astound's Bradley office in Chicago.

A Day in the Life of the Manager, Multifamily Escalation Team:

• Lead, coach and develop a high-performing team by setting clear performance expectations, providing regular feedback and supporting professional growth through ongoing development and performance management.
• Manage all aspects of the Property Manager Hotline inquiries and take the lead on resolving all customer escalations by identifying and engaging the necessary internal resources.
• Coordinate resources to manage the resolution of all open cases and escalations within the agreed upon timeframe.
• Responsible for the coordination and implementation of all Bulk Renewal onboarding events.
• Hold weekly Team meetings and ensure that all programs are being executed in accordance with the agreed upon business plan.
• Works closely with all necessary departments and maintains a schedule of events to ensure a seamless renewal transition.
• Coordinate and validate resources for all building events for new and renewal properties.
• Provide support for Business Development Managers and Building Relationship Managers.
• Provide resources and supervision for special projects that are market specific or related to the MDU Bulk Portfolio.
• Ensure that staffing levels are maintained, especially during peak times.
• Identifying the appropriate internal resources to resolve inidual and building related issues and is heavily involved with internal cross functional teams
• Actively support, promote, and advance all aspects of Astound's Inclusion and Belonging work, recognizing it as a business priority, including creating a work environment where all employees feel valued, respected, heard, and empowered.
• Other duties as assigned.

What You Bring to the Table:

• Two to five years of previous supervisory experience required. Previous Supervisory experience in the Back-Office Support team or Call Centers preferred.
• Account management and executive presence presentation skills preferred.
• A high level of professionalism and customer service focus is critical to this position.
• Excellent oral and written communication skills.
• Able to multi-task, strong attention to detail and follow up abilities required.

Education and Certifications:

• Bachelor's degree preferred.

We're Proud to Offer a Comprehensive Benefits Package Including:

• 401k retirement plan, with employer match.
• Insurance options including: medical, dental, vision, life and STD insurance.
• Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization.
• Floating Holiday: 40 hours per year.
• Paid Holidays: 7 days per year.
• Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws.
• Tuition reimbursement program.
• Employee discount program
• Benefits listed above are for regular full-time positio

Base Salary: The base salary range in Illinois for this position is $75,000 - $90,000 (annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Illinois and may not be applicable to other locations

Our Mission Statement:

• Take care of our customer
• Take care of each othe
• Do what we say we are going to d
• Have fun

Diverse Workforce / EEO

Astound is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a erse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.

FCO (For San Francisco Candidates Only) Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

CCPA Employee Privacy Policy (For California Candidates Only): https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf

Title: Associate Claims Specialist - Workers Compensation - West Region

Location: Lake Oswego, OR; Chandler, AZ; Anchorage, AK; Honolulu, HI; or Rocklin, CA

Full-time

Remote

Typical Starting Salary

$55,800 to $76,500

Minimum Salary

$49,000.00

Maximum Salary

$93,000.00

Job Description:

Ready to grow your career in a role that makes a meaningful impact? Liberty Mutual is hiring Workers' Compensation Claims Specialists in our West Region to help injured workers navigate the claims process and return to work with confidence.

We're hiring across multiple levels-Associate Claims Specialist, Claims Specialist I, Claims Specialist II, Senior Claims Specialist I, and Senior Claims Specialist II-depending on your experience. The salary range posted reflects the varying pay scale across various locations.

In this role, you'll manage a caseload of routine to moderately complex claims, making key decisions on compensability, evaluating losses, and negotiating fair outcomes. You'll collaborate closely with claimants, policyholders, attorneys, and partners throughout the claim lifecycle.

To support your success, we provide comprehensive training, including a mandatory one-week, in-person session at our Plano, TX, office (travel required; 100% attendance needed).

This is a remote position with location-based exceptions. If you live within 50 miles of one of our offices in Lake Oswego, OR; Chandler, AZ; Anchorage, AK; Honolulu, HI; or Rocklin, CA, you'll be expected to work onsite twice per month. If you're located in Los Angeles County or Orange County, CA, the role is fully remote. Please note that this policy may evolve based on business needs.

Responsibilities

• Manages an inventory of claims to evaluate compensability/liability.
• Establishes action plans based on case facts, best practices, protocols, regulatory issues, and available resources.
• Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability, and damages.
• Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves as necessary, during the processing of the claims, and refers claims to the subrogation group or Special Investigations Unit as appropriate.
• Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims.
• Performs other duties as assigned.

Qualifications

• Effective interpersonal, analytical and negotiation abilities required
• Ability to provide information in a clear, concise manner with an appropriate level of detail
• Demonstrated ability to build and maintain effective relationships
• Demonstrated success in a professional environment; success in a customer service/retail environment preferred
• Effective analytical skills to gather information, analyze facts, and draw conclusions; as normally acquired through a bachelor's degree or equivalent
• Knowledge of legal liability, insurance coverage and medical terminology helpful, but not mandatory
• Licensing may be required in some states

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every inidual can make a meaningful impact so we continue to meet the evolving needs of our customers.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Title: Insurance Service Specialist - Outbound

Location:

• Works from Home (Job Posting)
• Cincinnati, OH (Job Posting)
• West Hartford, CT (Job Posting)
• Philadelphia, PA (Job Posting)
• Oklahoma City, OK - Memorial (Job Posting)

time type

Full time

posted on

Posted 2 Days Ago

Job Description:

• This position is fully remote, but candidates MUST RESIDE in one of the following states: CT, PA, NJ, MD, DE, VA, WV, KY, OH, IN, KS, OK or SD

• Active Property and Casualty License or Personal Lines License required

• Become part of AAA's established & trusted brand! We've been serving our members for over 100 years

• Monthly and Quarterly bonus potential

• Computer equipment provided by AAA Club Alliance

Let's Talk Compensation:

• The starting base compensation for this position is $16.10 to $37.58 hourly. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law

• This position is eligible to earn uncapped monthly bonuses, with average bonus pay of $350.00 per month

The ideal candidate will have:

• High school diploma or equivalent

• 2+ years of customer service and/or sales experience in an insurance environment

• Call Center experience preferred

• Active Property and Casualty License or Personal Lines License required

• Membership license required or ability to obtain license within 90 days of employment.

• Schedule Requirements: Mon - Fri, 10:00am to 6:00pm EST, with at least 1 Saturday a month on a rotating schedule

The primary duties of the Outbound Insruance Service Specialist are to:

• Execute and facilitate insured's service requests accurately and timely, while anticipating the sale for account rounding and cross-selling opportunities

• Counsel the policyholder concerning appropriate coverage, policy limits, payment options and state laws that will best meet their needs.

• Work with policyholders from the agencies existing book of business through inbound telephone calls, direct mail, and email to review policies prior to renewal. Review and update policy to enhance retention and better meet the needs of the consumer.

• Serve as liaison between the customer, sales agent and manager to ensure timeliness of responses and compliance with established company policies and procedures.

• Counsel the members and non-members regarding membership benefits in correlation with insurance products.

Full time Associates are offered a comprehensive benefits package that includes:

• Medical, Dental, and Vision plan options
• Up to 2 weeks Paid parental leave
• 401k plan with company match up to 7%
• 2+ weeks of PTO within your first year
• Paid company holidays
• Company provided volunteer opportunities + 1 volunteer day per year
• Free AAA Membership
• Continual learning reimbursement up to $5,250 per year
• And MORE! Check out our Benefits Page for more information

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with erse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified iniduals to apply. It is ACA's policy to employ the best qualified iniduals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

Job Category:

Admin - Clerical

Title: Pension Analyst

Location: Saint Louis United States

Job Description:

Details

• Department: Pension Services
• Schedule: 8:00am-4:30, Monday- Friday
• Location: 4600 Edmundson Rd. St. Louis, Missouri (partial remote, must be local to the St. Louis area)
• Salary: $29.92 - $41.70 per hour

Benefits

Paid time off (PTO)

Various health insurance options & wellness plans

Retirement benefits including employer match plans

Long-term & short-term disability

Employee assistance programs (EAP)

Parental leave & adoption assistance

Tuition reimbursement

Ways to give back to your community

Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.

Responsibilities

Do you have experience with calculating pensions?

Administer pension plans and improve processes and services in compliance with federal and state regulations.

• Pension experience is required
• Calculate complex pension benefits and payment amounts.
• Administer Qualified Domestic Relations Orders related to pension plans. Utilize case management technology to track all inquiries and facilitate the tracking of pension service center metrics.
• Facilitate problem resolution and assist with data signoffs/edits/corrections to maintain data integrity.
• Provide customer service to plan participants.

Requirements

Education:

• High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.

Additional Preferences

Calculating pension benefits

#HRJob

Why Join Our Team

Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.

Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

Equal Employment Opportunity Employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.

For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

Pay Non-Discrimination Notice

Please note that Ascension will make an offer of employment only to iniduals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement

This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E-Verify

Title: Admissions Specialist - WFH

Location: Louisville United States

Job Description:

Description

You Can Change the Life of One to Care for the Lives of Many!

At Galen College of Nursing, we educate and empower nurses to change lives. Since 1989, we've dedicated our work to delivering high-quality nursing education with a student-first mindset. As one of the largest private nursing colleges in the country, we combine the support of a close-knit learning environment with the strength of a nationally recognized institution, HCA Healthcare.

That same passion for excellence in the classroom extends to our offices. At Galen, you'll find a culture deeply rooted in collaboration, innovation, and a shared commitment to improving the future of healthcare. Your work directly touches the next generation of nurses, and your contributions help our students pursue their dream of a compassionate career.

If you're looking for a career where you can make a difference, grow professionally, and be part of a caring team, we'd love for you to apply for the Admissions Specialist - WFH position today!

Click here to learn more about Galen!

Position Overview:

As a Admissions Specialist - WFH at Galen College of Nursing, you will support the Admissions function as an initial point of contact for prospective students through in-bound and out-bound phone calls, emails, and web chat. Electronically track potential leads and assist with scheduling appointments for the Admissions Department.

Key Responsibilities:

• Answer multiple incoming calls from prospective students to share detailed information and schedule appointments for all campuses.
• Make outgoing phone calls and emails in response to electronic inquiries from prospective students.
• Make follow-up calls to potential students who miss scheduled appointments.
• Web chat with prospective students.
• Follow-up with prospective students throughout the admissions process.
• Utilize CampusVue to monitor prospective and new students in the most effective way possible.
• Other duties, as assigned, and logically associated with the goals and objectives of the College.

Position Requirements:

• Education: Bachelor's degree in Business Management or related field, preferred. Prior experience in recruiting and sales may be accepted in lieu of education.
• Experience: Minimum of two years of experience in business or education environment. Prior experience with CampusVue is a plus.
• Special Qualifications: Computer proficient with Microsoft Office. Excellent verbal and written communication skills. Ability to work in a fast-paced environment. High attention to detail. Able to maintain a customer-friendly demeanor. Able to work flexible hours including evenings and some weekends. Possibility of occasional travel to other Galen campuses.
• Physical/Mental Demands & Work Environment: Must be able to sit at a desk for eight hours at a time. Ability to spend most of the day talking to prospective students on the phone.
• Degree of Supervision: Minimal

Benefits

At Galen College of Nursing, we want to ensure your needs are met. We offer a comprehensive package of medical, dental, and vision plans, tuition discounts, along with unique benefits, including:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance, and more.
• Free counseling services and resources for emotional, physical, and financial well-being
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for children, elders, and pet care, home and auto repair, event planning, and more.
• Consumer discounts through Abenity.
• Retirement readiness, rollover assistance services, and preferred banking partnerships.
• Education assistance (tuition, student loan, certification support, dependent scholarships).
• Colleague recognition program.
• Time Away from Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence).
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits.

Note: Eligibility for benefits may vary by location.

Galen College of Nursing is recognized as a 2023 National League of Nursing (NLN) Center of Excellence (COE).

Galen's Compassionate Care Model Values

• Inclusivity: I foster an environment that provides opportunity for every inidual to reach their full potential.
• Character: I act with integrity and compassion in all I do.
• Accountability: I own my role and accept responsibility for my actions.
• Respect: I value every person as an inidual with unique contributions worthy of consideration.
• Excellence: I commit myself to the highest level of quality in everything I do.

Learn more about our vision and mission.

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each inidual is recognized. Submit your application for the opportunity below:

Admissions Specialist - WFH

Galen College of Nursing

Licensed Client Engagement Specialist

locations

United States

time type

Full time

job requisition id

REQ-44891

The Client Engagement Specialist’s primary responsibility is to manage inbound and outbound calls with both current and prospective clients, supporting Thrivent’s distribution strategy.  The main objectives are to provide exceptional service, identify client needs, and refer clients to Thrivent’s Virtual Advisors. As the Virtual Advice team expands as a key part of the distribution ecosystem this position will play a pivotal role ensuring that all clients achieve financial clarity. 

 DUTIES & RESPONSIBILITIES:  

• Field inbound and outbound calls from current and new prospects, addressing inquiries related to insurance coverage, general financial planning, and account servicing requests, maximizing each interaction to strengthen client relationships and refer clients with complex needs to Thrivent’s Virtual Advisors and other organization’s resources, like Money Canvas, Thrivent Credit Union, and Thrivent’s generosity programs.  

• Initiate outgoing calls and emails in response to marketing campaigns and to manage the client pipeline effectively.  

• Employ consultative sales skills to adapt to various client personality styles, ask insightful questions, uncover needs, evaluate the best solutions for each client, referring them to an expert Virtual Advisor, through a live connect or scheduled appointment.  

• When handling service requests, is responsible for resolving client inquiries which may involve direct resolution or collaboration with other internal departments to achieve positive outcomes.  

• Maintains ongoing subject matter expertise in Thrivent’s distribution channels, products, sales strategies, and business processes through continuous learning and collaboration.  

• Collaborates with team members to achieve daily objectives by effectively managing workflow, adapting to business needs, and working with other teams. 

• Models Thrivent’s leadership competencies by demonstrating resiliency, working together to make the best decisions, and holding yourself and others accountable.  

• Foster an environment where Thrivent employees and colleagues prioritize continuous improvement, exceptional engagement, and an unwavering commitment to our clients. Contribute to a culture that embodies our organization’s purpose, promise, and values, ensuring that trust and reputation remain strong among our clients.

QUALIFICATIONS & SKILLS:   

 Required: 

• High school diploma or equivalent; post-secondary education preferred.  

• 3+ years of prior sales experience, preferably in the financial services industry, with a focus on consultative sales techniques.  

• Strong interpersonal and collaboration skills, with a positive attitude and the ability to build relationships in a fast-paced environment.  

• Passion for serving others and empowering client action.  

• Appreciation for teamwork and collaboration.  

• Ability to quickly learn complex program and product knowledge and proficiently navigate multiple software applications while engaging with clients via phone.  

• Excellent verbal and written communication skills, with the ability to ask probing questions and make informed decisions, including managing escalated cases.  

• Detail-oriented and adaptable in learning various procedures and computer applications.  

• Proven ability to build client relationships and uncover needs, facilitating appointments with Advisors.  

• Ability to demonstrate resilience amidst ambiguity, shifting priorities and rapid change; thrive in a fast-paced environment while maintaining composure in stressful situations.  

• Flexibility to work a full-time schedule between 9:30 a.m. and 6:00 p.m. CENTRAL, Monday through Friday.  

• FINRA Series 6/63 and Life and Health licenses required or to be obtained within 90 days of hire/transfer.

  Preferred:   

• Formal training in consultative sales techniques.  

• Proficiency with Salesforce.

          The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion.

Title: Hybrid Processor

remote type Fully Remote

locations

• Rockland - MA - 400 Hingham St
• Irving - TX - 8222 N Belt Line Rd

time type Full time

Job Description:

GENERAL DESCRIPTION (Summary, Scope, Purpose)

This role requires an inidual who under direct supervision, the Hybrid Processor position will be responsible for timely and accurate data entry of processing insurance documentation that satisfy loan requirements. You will be trained in a variety of insurance documents for different lines of business and expected to process transactions as necessary across those lines. Duties can include providing superior customer service to customers and insurance agents while supporting the call center. You will be responsible for answering incoming calls and making outbound calls to assist customers and agents with obtaining appropriate insurance documentation. The ideal candidate will educate the caller as to what documentation is needed to satisfy the customer's loan agreement. Additionally, you will accurately complete loan transactions, as necessary.

About HUB:

HUB Financial Services stands out as an industry leader in effectively managing lending risk associated with loan-level collateral for financial institutions. Whether you're dealing with real estate owned, residential real estate, commercial real estate, auto, watercraft, RV, powersport, or equipment portfolios, our outsourced insurance tracking, blanket, and impairment programs are designed to address lending risk comprehensively.

Miniter Group provides insurance products and risk management expertise to the banking industry. Our unique culture encourages a customer-focused, consultative approach using our industry expertise, innovative technology, and employee dedication.

Our commitment to tailoring solutions means we create a unique strategy for each client and portfolio.

Why Choose HUB?

Throughout our network of more than 500 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees and providing continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolve as your needs change over time. Join us in taking the first step toward creating a future that combines a erse, challenging work environment with financial security and career satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Field inbound and outbound calls to customers and insurance agents while providing superior customer service across all escrow and non-escrow insurance products.
• Key in and validate data received in order to update loan records.
• Match insurance documents to loan records in the Miniter Ecommerce System.
• Train in additional supplemental processes based on business need.
• Adhere to the Daily Workflow Schedule which outlines job responsibilities and daily production goals.
• Actively participate in all training sessions, team meetings, department meetings and One-on-one meetings.
• Participate and/or collaborate in assignments and special projects.
• Other responsibilities as directed.
• Attends industry related continuing education training and courses

The essential duties contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Iniduals may perform other duties as assigned, including work in other functional areas to cover absences, equalize peak work periods or otherwise to balance the workload.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

• High attention to detail is required
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
• Required- 10 key typing: Minimum 32 WPM
• Required- Reading Comprehension: Understanding company manuals step-by-step
• Required- a working knowledge of Windows computer environment & Office software
• Skills testing may be required prior to an interview
• Field inbound and outbound calls to customers and insurance agents while providing superior customer service across all escrow and non-escrow insurance products.
• Key in and validate data received in order to update loan records.
• Match insurance documents to loan records in the Miniter Ecommerce System.
• Train to additional supplemental processes based on business need.
• Adhere to the Daily Workflow Schedule which outlines job responsibilities and daily production goals.
• Actively participate in all training sessions, team meetings, department meetings and One-on-one meetings.
• Participate and/or collaborate in assignments and special projects. Other responsibilities as directed.
• Ability to understand policy forms and coverage descriptions
• Organizational skills required
• Willingness to attend educational classes is desired

LICENSING OR CERTIFICATION REQUIREMENTS

• None required

BENEFITS

• HSA and PPO Medical plans available through BlueCross BlueShield of Illinois (BSBCSIL)
• FSA available
• Dental plans through BCBSIL
• Vision insurance through VSP
• Employer paid Short Term Disability
• Employer paid Life Insurance - 2x your salary
• 401k -Company matching
• 10 paid Holidays
• Floating Holidays and Personal days
• Accrue Vacation and Sick time from day 1
• Tuition Reimbursement

All full-time employees working 30+ hours a week are eligible for benefits. Benefits are effective the first of the month, following their first 30 days.

PHYSICAL DEMANDS

Schedule:

Monday-Friday 8:30am-5:00pm EST with a half hour lunch

Working Conditions:

• Extended viewing of multiple screens for seven or more hours a day.
• Extended periods of sitting.

YOU WILL NEED

• A safe home office or quiet workspace with high speed and reliable internet connectivity

Starting Pay: $16.00/hr

All duties and responsibilities outlined in this position are considered essential job functions, and reasonable accommodations will be made to enable iniduals with disabilities to perform them. The requirements listed represent the minimum knowledge, skills, and abilities necessary to perform the job proficiently. This description is not exhaustive, and employees may be required to perform other job-related duties as assigned by their supervisor, subject to reasonable accommodation.

To perform this job successfully, the incumbent must meet the qualifications and perform each essential duty satisfactorily. These qualifications are considered without regard to race, religion, color, sex, national origin, disability, or any other characteristic protected by federal, state, or local law. If the position requires licensing or certification, the incumbent must maintain compliance with all continuing education and other requirements.

Department Account Management & Service

Required Experience: 1-2 years of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Title: Territory Manager

Location: Bellingham United States

Job Description:

Founded in 1946, Clearwater Systems is a family-owned and operated company with a simple mission — to provide better water for everyone. We specialize in high-quality, American-made Kinetico water treatment solutions and are proudly BBB Accredited and Water Quality Association Certified.

Our team believes in education, transparency, and integrity. We don’t just sell products and empower homeowners to make confident decisions about their water quality.

About the Role

As a Water Specialist (Territory Manager), you’ll be the face of Clearwater Systems in the Bellingham and the surrounding area. You’ll consult directly with homeowners to analyze water quality, recommend customized solutions, and guide them through every step of the process, from the first conversation to final installation.

We provide full training, hands-on support, and all the tools you need to succeed. If you have the drive to succeed, the curiosity to learn, and the integrity to serve others, we’ll teach you the rest.

What You’ll Do

• Conduct in-home water testing and present results in a clear, educational, and customer-focused way.

• Build strong relationships with homeowners, creating trust through transparency and expertise.

• Offer professional consultations and explain recommended solutions that fit customer needs and budgets.

• Manage pre-set, qualified appointments — no cold calling required.

• Follow through after installation to ensure customer satisfaction and ongoing support.

• Represent Clearwater Systems at community events, home shows, and local partnerships.

• Collaborate with a team of service technicians, marketing professionals, and regional leadership to ensure a seamless customer experience.

What You’ll Bring

• A growth mindset and desire to excel — we can teach the technical side.

• Excellent communication and people skills with attention to detail.

• Tech-savvy and comfortable using iPads, CRM tools, and digital reporting.

• Valid driver’s license and clean driving record.

• Ability to pass a background check.

• Availability to run sales appointments Monday–Saturday, with occasional evenings or community events.

• Prior sales or customer service experience preferred but not required — we train our team to become true Water Experts.

• Military veterans and career changers are encouraged to apply.

What We Offer

Compensation & Earning Potential

• Training Pay + Commission + Bonuses

• Typical annual earnings between $70,000–$125,000+ (uncapped)

Comprehensive Benefits

• Medical, Dental, and Vision Insurance

• 401(k) with Company Match

• Company Vehicle + Gas Card

• iPhone and iPad provided

• Paid Time Off & Paid Training

• Employee Discounts & Assistance Programs

Work-Life Integration

Work from home when not in the field. You control your schedule and community engagement — we provide the structure and support.

Integrity & Excellence

We proudly stand by our reputation — certified, accredited, and committed to Made in the USA quality.

Why Clearwater Systems?

With us, you’re not just taking a job, you’re building a career. You’ll become part of a supportive, mission-driven team that values integrity, collaboration, and results. We invest heavily in your success because when you thrive, our communities do too.

Join a company where your work truly makes an impact helping families live better with cleaner, safer water.

Title: Priority Claims Specialist III

Location: United States

Telecommute

Telecommute (U.S.) Position

FT/PT

Full-Time

Category

Medical Office Professionals

Job Description:

Why Us?

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

Could This Be For You?

The Priority Claims Specialist III - Remote will ensure payment for services provided is accurate, timely and fully documented. Provide efficient cash collection through excellent reimbursement practices while ensuring compliance with relevant laws, regulations and established Hanger policies and compliance programs. Provides strict adherence to adjustment, refund and write-off policies/procedures as outlined in Hanger Clinic Standard Operating Procedures. Maintain exceptional support and communication with all partners, internal and external.

This is a high-dollar medical collections role operating within a Centralized Revenue Cycle Team. This is a full time, remote opportunity. Schedule will be Monday - Friday, day shift.

Your Impact

Responsibilities for the role will include:

• Maintain a working knowledge and understanding of DMEOPS CPT and ICD-10 codes.
• Utilize the company billing and collections system to identify and resolve any claims that have been unpaid, short paid and/or denied.
• Review EOB's and other correspondence from insurance companies for correct reimbursement according to rules and regulations and contract terms.
• Follow up with insurance companies by online portal, phone, email and/or fax.
• Identify billing errors and submitted corrected claims insurance carriers.
• Provide timely and accurate follow up on accounts until they are resolved.
• File and follow up on appeals and disputes.
• Communicate identified AR issues that may cause payment delays or write offs to management.
• Document all findings with clear and concise detail.
• Research insurance guidelines and manuals for additional information.
• Perform adjustments in the system as needed.
• Submit medical records upon request.
• Resolves outstanding accounts receivable problems. Respond to and resolve inquiries from customers or external collection resources.
• Primary focus is on complex denials and appeals.
• Review, monitor and resolve assigned encounters and all assigned reports.
• Identify issues attributing to account delinquency and discuss them with management as needed.
• Provide timely follow-up on all tasks.
• Effective communication with Patient Care Clinics related to collection efforts.
• Complete, review, and research any deficiency to ensure that any deficiency is properly addressed and resolved.

Minimum Qualifications

Minimum

• High school education or equivalent
• 5+ years of related experience to include at least one of the following areas: Insurance reimbursement, medical policy, payor appeal requirements or patient collection laws.
• Experience in a medical office.

Preferred

• Associate's degree.
• Experience with NextGen and/or OnBase.
• Licensed Medicare auditor or Certified Medical Audit Specialist

Knowledge and Skill:

• Attention to detail with the ability to quickly identify trends.
• Strong communication and interpersonal skills.
• Working knowledge of the Medicare audit, appeals, reimbursement, Local Coverage Determinations (LCDs), and policy articles.
• Working knowledge of medical terminology.
• Self-starter / take initiative to proactively resolve problems.
• Ability to multi-task.
• Strong sense of personal accountability to meet deadlines.
• Working knowledge of MS Office suite programs.
• Working knowledge of Electronic Health Records (EHR); such as, OPS and NextGen
• Demonstrated ability to pull data and migrate into online records management systems such as OnBase;
• Demonstrate high ethical standards regarding confidential patient and billing information.

Additional Success Factors

The ideal candidate will also demonstrate:

• Strong interpersonal, oral (including telephone) and written communication skills, including the ability to follow written and verbal directions.
• Works well under pressure
• Attention to detail with the ability to quickly identify trends.
• Resourceful and flexible team player who excels at building trusting relationships with patients, insurance companies and colleagues.
• Excellent knowledge and understanding of state, federal, regional collection and reimbursement laws, HIPAA and other medical insurance regulations and terminology (CPT, ICD-9, HCPCS, modifiers, coding, and documentation guidelines) for private payer, state and federal plans including coding, billing and reimbursement protocols.
• Proficient computer skills including Windows based office technologies (ex. Word, Excel, PowerPoint), e-mail and automated billing systems.
• Excellent organizational skills and the ability to manage multiple tasks (ex. multitasking) with a high degree of detail orientation while working in a fast-paced environment.
• Keep the patient at the center of everything that you do, building lifelong trust.
• Foster open collaboration and constructive dialogue with everyone around you.
• Continuously innovate new solutions, influencing and responding to change.
• Focus on superior outcomes and calibrate work processes for outstanding results.

#LI-Remote

Pay range of $20.00 to $25.00 per hour + annual bonus: up to 5% of base pay depending on bonus criteria. This pay range is posted to comply with wage transparency laws. Hanger salary ranges vary based on skill, ability, knowledge, geographic location and other variables.

Our Investment in You

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs- Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger's BAKA Bootcamp and EmpowerFest

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.

#ERF-HRC

Title: Service Operations Supervisor

Location: Gainesville United States

Job Description:

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we'd like to invite you to join our team as a Service Operations Supervisor!

We offer great benefits, a competitive salary, and growth opportunities. We think you'll find what you want here because what we do matters - to us, our customers, and most of all, our team members.

Location: Gainesville, VA (Hybrid)

Summary:

Vector Security Networks is hiring for a Service Operations Supervisor in Gainesville, VA. The Service Operations supervisor will supervise the work of a team of Operations Coordinators to provide operational excellence through a functional and efficient service and repair process for life safety and asset protection systems for all Vector Security Networks customers. You will be responsible for ensuring proper resolution of escalations, internal and external reporting, and maintaining Service Level Agreements.

What You'll Do:

• Oversee day to day operations team workflow:

• Review team performance based on report card metrics for each team member ensuring completion of task, processing of incoming new work, and continued movement of existing work orders.

• Work with team to improve service efficiencies and address service opportunities.

• Review team's timesheets, performance and initiate biweekly team reviews.

• Daily review with technicians for open work orders and service opportunities from their end.

• Daily review of scheduling dashboard regarding the service tickets progress and closures.

• Search and review and assign emergency service requests and ensure all requests are assigned.

• Act as a funnel point for ROCS team to receive escalated requests, specialized requests, and assign to team for processing.

• Communication:

• Provide communication to Vector Security Network clients regarding escalations, large scale service work, and overall service performance.

• Assist with resolution of customer complaints regarding performance related to dispatching of service.

• Coach team members on performance in duties and areas of responsibility.

• Coordinate with other departmental and isional leadership on service work which requires their input or expertise to resolve, providing schedule and scope detail to ensure successful outcomes.

• Hold team and one-on-one meetings to provide feedback and identify areas of opportunity for additional training.

• Work with leadership and training staff to build training programs for team development.

• Coordinate with the Service Billing team to address any TSP billing issues and work order concerns.

• Operation Coordinator Performance:

• Distribute and reinforce policy and procedural items to team members.

• Monitor coordinator dashboards and workflow to ensure timeliness and volume metrics are met.

• Participate in developing performance reviews for team members.

What You'll Need:

• High School Diploma or GED equivalent required.

• Supervisory experience of 1-2 years - Preferred

• Electronic Security Industry/Call Center Experience as a Lead or Supervisor - Preferred

• Must be able to coach and provide feedback on areas of improvement, process alignment, and workflow. Must be able to motivate peers and/or direct reports and encourage teamwork through collaboration while sharing best practices.

• Experience with Microsoft Office products (Excel, Word, PowerPoint) required.

• Experience with MS D365 is a plus.

• Manage travel cost through TSP Selection in regional area of responsibility, job bundling for travel, and work to resolve issues in as few trips as possible to help reduce expenses.

• Must be able to manage expectations based on proven key performance indicators that show progression in area of responsibility: i.e., response and repair days, return trips, managing partner compliance with portal usage.

What You'll Get:

We offer a "Total Rewards" package including:

• Competitive compensation with incentive eligibility
• Medical, dental and vision coverage
• Company paid life and AD&D insurance.
• Company paid short- and long-term disability.
• Voluntary benefit products
• 401k retirement savings plan
• Flexible Spending Account
• Paid time off
• Tuition reimbursement
• Employee Assistance Program (EAP)

About Us:

We are one of the largest security integrators in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected and empowered, one customer at a time.

Our Values:

• Win as a team.
• Do the right thing.
• Make a difference every day.
• Get it done.
• Think big.

If you share these ideas, we'd love to hear from you!

Vector Security is a Drug-Free Workplace

Vector Security is an Equal Opportunity Employer

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.

Tier 1 Support Agent

Location: Atlanta, GA

Schedule: Full-time | Hybrid (2-3 days in office) - weekends may be required

Job Description:

Openings: 5

As a Tier 1 Support Agent, you'll be the friendly, knowledgeable first point of contact for our Pet Care software customers. You'll help users via email, chat, and phone-answering "how-to" questions, solving common issues, and ensuring every interaction leaves them feeling supported and confident.

You'll play a key role in triaging requests, resolving problems, and escalating complex cases to Tier 2 when needed. Along the way, you'll grow your product expertise and contribute to improving the customer experience.

What You'll Do

• Deliver exceptional support through email, chat, and phone

• Help customers with "how-to" questions and common technical issues

• Troubleshoot and document inquiries using internal tools and resources

• Escalate complex issues to Tier 2 when needed, with clear context

• Maintain ownership of each case, ensuring follow-up and resolution

What You'll Bring

• 6+ months of customer service experience (helpdesk, customer service, or pet care preferred)

• A love of problem-solving and helping others

• Comfort learning new tools like Zendesk, HubSpot, and Teams

• Ability to work independently while contributing to a highly collaborative remote team

Bonus Points

• Experience in SaaS or software support

• Background in pet care, grooming, boarding, or veterinary services

• Passion for animals and helping pet businesses succeed

Why You'll Love Working Here

• Growth from within: every Tier 2 Agent was promoted internally

• Supportive team culture: independent work meets constant collaboration

• Meaningful work: help pet businesses run smoothly and care for the animals we all love

• Work-life balance: hybrid flexibility, rotating weekends, and a close-knit team that values you

Excited about this role but don't meet every single requirement? Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Togetherwork we are dedicated to building a erse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave
• Pet Insurance
• Medical Travel Benefits
• Infertility Benefits
• Teladoc
• Employee Assistance Program
• Wellness Benefits & Engagement Platform

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where erse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

Title: Wholesale Account Assistant

Location: New York  City United States

Job Description:

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in.

Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

Primary Purpose: The Account Assistant is responsible for supporting the Sales Managers with wholesale account management. The Account Assistant will quickly gain a good understanding of the business needs and be able to support on multiple partners within wholesale. The Account Assistant is organized, has strong attention to detail and takes initiative. This inidual should have strong analytical acumen. They will be relied upon to build relationships internally and externally.

The successful inidual will leverage their proficiency as an Account Assistant to...

Drive the business:

• Support the achievement of total, comp and net sales targets.
• Sell in: Seasonal Market Orders, R/O Chase Opportunities, Drop Ship Management, SMI monthly updates, Order/PO management to ensures timely delivery.
• Sell out: Monitor weekly selling, build reporting to analyze trend opportunities.
• Follow through on key wholesale strategies and specific account strategies.
• Knowledge of products and all Coach standards.
• Pre-Market Deliverables: Responsible for all market week planning and logistics, including appointment scheduling, product information and updated account summaries.
• Post market deliverables with order confirmations and contract upload.
• Participate in regular monitoring of the business and fully support sales driving initiatives.

Customer Service:

• Establish strong working relationships with wholesale partners as well as internal partners.
• Ownership of all day-to-day coordination, operational follow up, order management, monitor and track results and provide account communication.
• Align orders with allocations and confirm accuracy and timely receipt of all orders.
• Regularly monitor and ensure accuracy and proper visibility of on-line assortments.

Cross functional partnership:

• Build and maintain relationships with internal teams including finance, merchandising, and operations.
• Support the field through store visits, providing visual and training tools to ensure sales associates have knowledge of Coach's key investments and strategies.
• Document and organize all seasonal sales/buying files and collaboration tools for efficient access.
• Partner with operations to ensure execution of systemic updates and 3rd party vendor invoicing.

Foundational Knowledge:

• Understanding of how metrics work together to drive sales including sales, inventory, ST%, MD/Reg Price, Gross Margin

Soft Skills

• Professional demeanor and successful interpersonal skills.
• Adaptability and willingness to learn.
• Initiative and ownership of tasks.
• Superior organizational skills, ability to multi-task.
• Initiative, high energy, strategic thinking and detail oriented.
• Excellent communication and presentation skills.

The accomplished inidual will possess...

• Account Management background.
• Analytical skills and retail math knowledge
• Proficiency in Excel, Word, PowerPoint, NuOrder and Skypad
• Customer service experience.

Our Competencies for All Employees

• Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

• Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
• Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

#LI-CM1; #LI-HYBRID

Work Setup: HYBRID

BASE PAY RANGE $65,000.00 TO $70,000.00 Annually

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. 

Req ID: 123122

Title: Senior Microsoft Dynamics GP Consultant

Job Description:

We’re a fast-growing, US-based IT company and proud Microsoft Gold Partner, known for delivering tailored business solutions that disrupt the SMB space. As we continue expanding across the U.S., we're looking for a Senior Dynamics GP Consultant to join our team and play a key role in implementing, optimizing, and supporting Microsoft Dynamics GP for our clients. 

As a Senior GP Consultant, you’ll work closely with clients to understand their business needs and deliver high-impact solutions using Microsoft Dynamics GP. You’ll be hands-on with system design, implementation, testing, training, and support, while also contributing to strategic discussions and mentoring team members.

You’ll also assist in driving and closing new work opportunities from the delivery side, working collaboratively with sales and customer success teams to expand our existing GP footprint. A key initiative includes supporting our plans to double our GP customer base over the next 2–4 years.

Location: US (Remote), Canada (Remote) | Tampa, FL, Fargo, ND (hybrid)

What You'll Be Doing:

• Lead on-site and remote consulting for Dynamics GP implementations—gathering requirements, reviewing business processes, designing workflows, configuring systems, and supporting testing.
• Partner with the sales team to identify and support upsell opportunities within the existing GP customer base, helping to expand and deepen client relationships.
• Support the execution of growth-focused campaigns such as "Seize the GP Channel," helping convert delivery excellence into revenue growth.
• Manage and support go-live activities, end-user training, and post-implementation support.
• Build strong client relationships by serving as the main point of contact and ensuring high-quality deliverables.
• Collaborate on project planning, task scheduling, and solution architecture.
• Participate in or lead strategic client meetings and user group sessions as a subject matter expert.
• Work independently to execute client implementations and coordinate communications and timelines.
• Identify and mitigate project risks and client challenges proactively.
• Document recommendations and outcomes with clarity and precision.
• Stay current with Enavate’s project methodology and contribute to its ongoing improvement.
• Mentor junior consultants and share knowledge across the practice.
• Continuously learn and bring new insights back to the team.

What We’re Looking For:

• 5+ years of hands-on experience with Microsoft Dynamics GP
• Bachelor’s degree in Business, Accounting, Information Systems, or related field (or equivalent experience)
• Solid understanding of GP system configuration, customization, workflows, and integrations
• Strong functional knowledge of the GP Manufacturing module (a plus)
• Experience with SSRS Report Writer and GP integration tools like SSIS, Integration Manager, SmartConnect, and Web Services (a plus)
• Ability to lead client engagements with confidence and professionalism
• Strong organizational skills, attention to detail, and a proactive, self-driven mindset
• Comfortable presenting to stakeholders and leading client discussions
• Clear communicator with a team-first mentality
• Willingness to travel up to 25%. 
• Ideal candidates will have an interest in expanding their skills into Microsoft Dynamics 365 Business Central over time, with a goal of becoming a shared resource across both GP and BC practices. This forward-looking mindset is key to supporting our customers’ evolving ERP journeys.

ABOUT ENAVATE

Transforming Businesses and the Lives They Touch

At Enavate, we are more than just a Microsoft Gold Partner—we’re a trusted partner in Enterprise Resource Planning (ERP) consulting, Cloud services, and managed services. We help businesses embrace the future by guiding them through ERP implementations, migrations to the cloud, and integrations that streamline their operations, allowing them to thrive in an ever-evolving business landscape.

Our work isn’t just about technology—it’s about transforming the way businesses operate, empowering them to grow, innovate, and succeed. By partnering with our clients, we provide peace of mind, enabling them to focus on what matters most while we handle the complexity of their systems and processes.

To learn more about what we do and how we make an impact, please check out our "What We Do?" 1-pager.

Our Culture

Whether you’re joining us in North America, Europe, or beyond, Enavate offers a dynamic and collaborative environment where you’ll have the opportunity to make a real impact.

At Enavate, we’re driven by our core values, and our people are at the heart of everything we do:

• Team Members: We take care of our own.
• Innovation: We explore, evolve, and seek excellence at every level.
• Results: We are achievers who set high goals and reach them.
• Integrity: We are trustworthy. Our word is our bond.

We believe that a erse and inclusive team leads to better innovation and outcomes. We actively support ersity and inclusion through a variety of initiatives, creating a workplace where everyone is respected and valued.

To gain a deeper understanding of our values and the environment we foster at Enavate, take a look at our "Enavate Culture" Guide.

What We Offer

At Enavate, we’re committed to providing a supportive and rewarding environment that empowers you to thrive both professionally and personally. Here’s a glimpse of the benefits and perks you’ll enjoy as part of our team:

• Health and Wellness
  We offer competitive health insurance, wellness programs, and mental health resources to support your well-being, both physically and mentally.
• Flexible Work Arrangements
  We believe in work-life balance, which is why we offer flexible working hours and, where applicable, remote work options to help you manage both your professional responsibilities and personal needs.
• Professional Development
  Your growth matters to us! We provide access to a range of training programs, workshops, and reimbursement for certifications and courses, helping you continuously expand your skills and advance your career.
• Generous Time Off
  Take the time you need to recharge with unlimited paid time off (PTO), which covers vacation, sick leave, holidays, and personal days. We support you in maintaining a healthy work-life balance, so you can perform at your best.
• Team Member Recognition
  We appreciate and celebrate the hard work and achievements of our team. Our team member recognition programs are designed to acknowledge your contributions and ensure you feel valued at every step of your journey with us.

For more details about the benefits available in your region, check out the following links:

• USA Benefits Guide
• Europe Benefits Guide
• Canada Benefits Guide

Work Structure & Collaboration

At Enavate, we embrace flexibility in how we work, but we also believe that collaboration is key to our success. Our office locations in Tampa, FL, Fargo, ND, and Kyiv, Ukraine are central to our culture and provide a hub for team interaction and innovation.

We prioritize hiring candidates who are based in or near these locations. For team members based in Tampa and Fargo, we encourage team members to spend at least three days per week in the office to foster collaboration, connection, and contribute to our vibrant team culture.

All North American new hires are onboarded in person at our Tampa office. Onboarding typically lasts 3 to 5 days, depending on the role, and provides a dedicated opportunity to connect with your leader, teammates, and our company culture.

Title: Senior Manager, Customer Success (Audit, Risk & Compliance)

Location: United States

Department: Customer Advisory Services

Job Description:

Employment Type

Full time

Location Type

Remote

Department

Customer Advisory Services

Compensation

• $132K – $198K • Offers Bonus

AuditBoard is committed to fair and equitable compensation practices. For candidates in applicable jurisdictions, the base salary range for this role is noted above. This range represents the national average for the role and may vary based on a number of factors, including skills, experience, internal equity, and geographic location. In select regions, ranges may be adjusted to reflect local market conditions. Please note that this range reflects the full earning potential for the role, and not every candidate will start at the top of the range.

OverviewApplication

Who We Are

Having surpassed $300M ARR and continuing to grow, AuditBoard is the leading audit, risk, ESG, and InfoSec platform on the market. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: AuditBoard is top-rated on G2.com and Gartner Peer Insights.

At AuditBoard, we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the sixth year in a row, as ranked by Deloitte!

Why This Role is Exciting

We’re seeking an experienced and dynamic Senior Manager, Customer Success (Audit, Risk & Compliance) to take on a dual role as both a leader and practitioner. You’ll lead and develop a team of talented Customer Success Managers (CSMs) while directly partnering with enterprise customers to ensure they achieve measurable outcomes using AuditBoard’s platform.

This role is perfect for a strategic yet hands-on leader who thrives in a fast-paced, growth-oriented environment and brings deep experience in Customer Success, and GRC, Audit, or Risk Management. You’ll have a unique opportunity to shape how we engage our customers, scale our success model, and influence the future of our Customer Success organization.

What You’ll Do

As a Coach:

• Lead, mentor, and develop a team of CSMs, fostering a culture of accountability, enablement, and continuous improvement.

• Set clear goals, track key performance indicators (renewal, expansion, health), and drive outcomes through data-driven leadership.

• Conduct regular coaching, 1:1s, and performance management conversations to build strong inidual contributors and future leaders.

• Partner cross-functionally with Sales, Product, and Marketing to align customer strategy with business priorities and influence the voice of the customer.

As a Player:

• Own executive-level relationships with strategic enterprise customers, ensuring adoption, value realization, and long-term retention.

• Build and execute customer success plans that connect business objectives to measurable AuditBoard outcomes.

• Partner with customer executives, audit leaders, and risk practitioners to drive optimization and expansion across GRC use cases.

• Act as a trusted advisor — bridging technical and business contexts to help customers mature their audit, risk, and compliance programs.

Attributes for Success

• 5–8+ years of Customer Success, Account Management, or Client Services experience in a B2B SaaS environment.

• 2–4+ years of experience managing and developing customer-facing teams, including direct performance management and career development.

• Hands-on experience in Audit, Risk, Compliance, or GRC programs — whether as a practitioner, consultant, or through a SaaS platform serving those domains.

• Proven success in enterprise customer retention, renewal, and expansion within a complex stakeholder environment.

• Demonstrated ability to lead through change, improve processes, and build scalable Customer Success motions.

• Exceptional communication and executive presence; able to engage and influence senior stakeholders (VP and C-suite).

• Familiarity with Customer Success platforms (Gainsight, Totango, or ChurnZero) and CRM tools (Salesforce).

• Willingness and ability to travel within the U.S. and Canada as needed.

Nice to Have

• Direct experience in internal audit, external audit, risk assurance, SOX, or IT compliance.

• Background working with or implementing GRC software platforms (AuditBoard, Workiva, Archer, ServiceNow, etc.).

• Previous experience in management consulting or Big 4 advisory focused on risk, controls, or compliance transformation.

• Experience leading post-sales or success teams within SaaS companies focused on enterprise GRC, audit, or risk automation.

Our Company Values

• Customer obsession: Apply relentless focus on listening to and understanding customers as the core of everything we do

• Win, together: Drive to be the best while supporting each other’s success

• Gritty resilience: Thrive in a fast-paced and dynamic environment, balancing immediate priorities with big-picture strategic goals

• Personal improvement: Stay eager to share insights, seek feedback, and continuously learn

• Constant innovation: Challenge the status quo and drive improvements

Perks*

• Launch a career at one of the fastest-growing SaaS companies in North America!

• Live your best life (LYBL)! $200/mo for anything that enhances your life

• Remote and hybrid work options, plus lunch in the Cerritos office

• Comprehensive employee health coverage (all locations)

• 401K with match (US) or pension with match (UK)

• Competitive compensation & bonus program

• Flexible Vacation (US exempt & CA) or 25 days (UK)

• Time off for your birthday & volunteering

• Employee resource groups

• Opportunities for team and company-wide get-togethers!

*perks may vary based on eligibility/location

Please note that background checks are required. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may have access to highly sensitive data, including employee data, customer data, company financials, and proprietary product information.

We love building strong partnerships, but please note that AuditBoard cannot accept unsolicited resumes from agencies. Any submissions without a signed agreement in place will not create a fee obligation.

#LI-Remote

Title: Senior Customer Growth Account Manager (SeaLights)

Location: Austin, Texas

Full time

Job Description:

Tricentis SeaLights Customer Growth Account Managers are part coach, project manager, and product expert, and are continually focused on helping our customers accelerate their testing journey and be successful utilizing SeaLights Quality Intelligence Platform.

In this role, you will:

Qualifications

1. DevOps

• Basic understanding of DevOps principles and how they support agile software delivery.

• Familiarity with CI/CD concepts and their impact on release cycles and customer experience.

• Awareness of cloud infrastructure and deployment environments (e.g., AWS, Azure, GCP).

2. Software Engineering

• General knowledge of software development lifecycle (SDLC) and agile methodologies.

• Ability to communicate effectively with engineering teams using common technical terminology.

• Understanding of APIs, integrations, and how software components interact.

3. Testing

• Awareness of different types of testing (unit, integration, system, user acceptance).

• Understanding the role of testing in ensuring product quality and reliability.

• Ability to interpret test results and communicate implications to customers or internal teams.

Why Tricentis?

Tricentis Core Values: 

Knowing what we need to achieve andhowto achieve it is important. Tricentis core values define our ways of working and the behaviors we model that create an enjoyable and successful Tricentis life.

• Demonstrate Self-Awareness: Own your strengths and limitations.

• Finish What We Start: Do what we say we are going to do.

• Move Fast: Create momentum and efficiency.

• Run Towards Change: Challenge the status quo.

• Serve Our Customers & Communities: Create a positive experience with each interaction.

• Solve Problems Together: We win or lose as one team.

• Think Big & Believe: Set extraordinary goals and believe you can achieve them.

Why You’ll Love Working at Tricentis:

• Market conform salary + success-oriented bonus.

• Supportive and engaged leadership team.

• Career path and professional and personal development.

• 401(k) plan, full benefits package available.

• Company paid Disability and Life Insurance.

• Hybrid work environment.

Tricentis is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran.

Title: Marketing Specialist (Remote)

Location: Remote Opportunity - VA, NC, SC, GA, FL, AL, TX, & CO

Full time

job requisition id R-03838

Job Description:

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.

We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, inidual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!

SUMMARY/OBJECTIVES

SouthState Bank is seeking a dynamic and detail-oriented Marketing Specialist to join our collaborative marketing team. This role supports the development and execution of marketing initiatives across multiple lines of business, with a strong focus on promotional strategy, campaign coordination, and brand consistency. The ideal candidate will be a creative thinker with excellent project management and proofreading skills, and a passion for delivering high-quality, customer-focused marketing experiences.

ESSENTIAL FUNCTIONS

Line of Business Support:

• Project Coordination: Manage timelines and deliverables for marketing initiatives (i.e. promotional items, advertising placements, digital and print materials, conference collateral and materials, etc.) Ensure all assets are reviewed for compliance, brand accuracy, and grammatical precision.

• Creative Input: Provide input on visual and messaging elements for campaigns and collaborate with design and digital teams to bring concepts to life.

• Vendor & Budget Management: Liaise with external vendors for promotional materials and printing services. Track project budgets and ensure cost-effective solutions without compromising quality. Communicate Advertising, PR and Donations budgets to Line of Business partners monthly.

• Email Marketing Collaboration: Serve as a liaison with the email marketing team to ensure alignment of messaging, timing, and audience targeting across campaigns.

• Promotional Item Management: Oversee the ordering, tracking, and distribution of promotional items for internal and external initiatives.

• Customer Service Orientation: Maintain a high level of responsiveness and professionalism in all internal and external communications, with a strong emphasis on delivering excellent service to stakeholders and partners.

• Internal Communication: Serve as a point of contact for internal teams regarding marketing requests, updates, and approvals. Maintain clear documentation and communication throughout project lifecycles.

Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.

COMPETENCIES

• Strong organizational and multitasking skills with attention to detail.

• Excellent written and verbal communication skills, including advanced proofreading ability.

• Proficiency in Microsoft Office Suite; experience with project management tools (e.g., Wrike) is a plus.

• Ability to work independently and collaboratively in a fast-paced environment.

• Experience with promotional product sourcing and vendor coordination.

• Familiarity with compliance review processes and brand governance.

• Creative mindset with a practical approach to execution.

• Strong customer service orientation and stakeholder engagement skills.

Qualifications, Education, and Certification Requirements

• Education: 4 Year College Degree in Marketing or related field

• Experience: 5-7 Years Relevant Marketing Experience

• Certifications/Specific Knowledge: Banking Experience Preferred

TRAINING REQUIREMENTS/CLASSES

Required annual compliance training; New Employee Orientation; Ongoing Training related to Job Description

PHYSICAL DEMANDS

Must be able to effectively access and interpret information on computer screens, documents, and reports. This position requires a large amount of time in front of a computer.  This can be done sitting or standing with use of the right desk. 

WORK ENVIRONMENT

Telecommuting roles no matter if hybrid or 100% full time telecommuting must have a secure home office environment that is free from background noise and distractions. They must also have a reliable private internet connection that is not supplied by use of cellular data (hot spot). Cable or fiber connections are preferred.  Requirements are subject to change, as new systems and technology is delivered.

TRAVEL

Travel may be required to come to meetings as needed.

In accordance with Colorado law: Colorado pay for this position is anticipated to be between $58,496.00 - $93,444.00 , actual offers to be determined based on applicant’s skills, experience and education.

Benefits | SouthState Careers

Equal Opportunity Employer, including disabled/veterans.

Title: General Manager / Support Engineer, Convention Centers

Location: Ohio (Remote)

time type

Full time

job requisition id

JR1263

Job Description:

More options.  More operators.  Better connectivity for all.

General Manager/ Support Engineer, Convention Centers

Cincinnati, OH

About the role

Passionate about expanding the wireless footprint? Your next role could keep millions of users connected daily. We’re on the lookout for a driven General Manager and hands on support engineer who can help us grow commercial and operational relationships across the Convention Center industry in the US. Based out of Cincinnati, OH, you’ll be responsible for collaboratively coordinating with cross-functional teams ensuring successful deployment of our best-in-class wireless infrastructure.

What you’ll be doing

As part of the Boldyn team, you’ll help to ensure our business continues to grow. Teams at all levels will rely on your ability to execute and expand Convention Network Services with enterprise clients and other organizational entities. It’s a role with a lot of variety and day-to-day, you’ll mainly be involved with:

• Overall responsibility for profit and loss (P/L) management related to Boldyn’s Convention Center regional business unit.
• Creating and fostering relationships in the Convention Center sector, including convention center authorities, operators, exhibitors, and vendors.
• Establishing and sustaining industry qualifications, including contractual agreements, and service order credentials.
• Leveraging business and market intelligence to target new clients and partnerships to support scalable strategic growth.
• Negotiating contractual agreements through closure, including key business terms and financial structures.
• Hands on network administration configuring LAN/ WLAN equipment.
• Hands on cabling infrastructure setup to service needs of events and exhibitors.
• Customer service and support for conventions, events, and other customers and their network needs.

What you’ll bring

Think you could make a difference here? We’re looking for someone who genuinely cares about the welfare of our team. You’ll want to make an impact from day one. With big ideas about how to improve our culture and the knowledge to get people on board. You will also have some of the following:

• Bachelor’s Degree required from an accredited university with a minimum of 10 years of experience working in the wireless technology space or direct involvement with convention/exhibitor network services.

• Experienced with Aruba.

• Strong familiarity with wireless/wireline telecommunications, understanding of Wi-Fi, and networking technologies.

• Ability to initiate new accounts and relationships through various means.

• Self-motivated strong team builder with account relationship skills.

• Excellent closing skills with the ability to overcome objections and obstacles throughout the sales process.

• Technical team management with strong organizational and technical skills.

About us

At Boldyn Networks, we’re reimagining the future of interconnectivity. Our network solutions are solving some of tomorrow’s greatest challenges. We are one team across the globe. Always listening. Learning. We value different perspectives and challenge each other to be our best. Here, you can change lives today and create a better tomorrow.

Why work with us?

We’re large enough to deliver and maintain large-scale operations, giving you the opportunity to work on exciting projects and expand your skills. You’ll be surrounded by talented colleagues who thrive on solving problems, just like you. Together, you’ll make your mark on projects that matter and find new strengths along the way.

We also offer:

• Salary: $140,000 - $160,000 per year
• Annual Bonus
• Thousands of LinkedIn Learning courses
• Flexible working opportunities
• Competitive benefit packages
• Paid Parental Leave
• Vacation starting at 15 days increasing with length of service
• 10 days paid sick leave
• 4 days off each year to volunteer

Ready to apply?

Are you ready to create an impact that will last for generations? Join us at Boldyn Networks today. Hit apply and follow the instructions to get started.

Diversity recognizes the ways we differ. Our backgrounds, perspectives and experiences are what make us unique. And it’s important to us, to our future. To build a workforce that’s representative of the societies we serve. So that we can listen, learn, and understand how to solve our customers’ problems in the smartest ways possible.

We are looking for passionate people from a range of backgrounds and welcome applications from any race, age, gender, background, or religion.

Title: Cardiac Rhythm Management Clinical Specialist - Atlanta, GA

Location: Atlanta, Georgia, United States of America

Job Description:

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.

Bring your talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career that changes lives.

 POSITION DESCRIPTION: 

Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management (CRM) sales and customer service objectives.  CRM seeks collaborative candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes, and systems by being accountable, having a voice and taking action.

Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise.CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management.  Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.

To find all Cardiac Rhythm Management Clinical Specialist roles available please use #crmcs in the key word search atMedtronic Careers

RESPONSIBILITIES:

Technical Support

• Successfully completes CRM Field Technical Training – including online and field-based training

• Performs checks/interrogations of all CRM medical device systems post sign-off

• Supports implants of all CRM products post sign-off

• Provides on-call support as needed on evenings and weekends post sign-off

• Provide troubleshooting support as requested

Operational Support

• Assures completion of patient registration and any other required hospital documentation

• Helps manage consignment inventory and trunk inventory once obtained

• Provides additional inventory support to meet customer needs

• Maintains software on programmers throughout the district as directed

• Assists with managing daily coverage logistics as needed

Educational Support

• Educates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completed

• Assists with educating and training new Clinical Specialists and Sales Representatives post sign-off

Sales Support

• Partners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRM products and solutions offer value to the customer

• Assists with obtaining customer POs throughout the quarter

• Has a basic understanding of the competitive landscape

• Independently identifies customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectives

Ongoing Technical Development

• Stays up to date on new products, solutions and patient management offerings

• Completes all assigned training in a timely manner

• #CVCS

MUST HAVE - BASIC QUALIFICATIONS:

IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME

• High School Diploma PLUS a minimum 6 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR-

• Associate’s Degree PLUS a minimum 4 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR-

• Bachelor’s Degree PLUS a minimum 2 years of work experience in healthcare, field sales, or work experience utilizing complex mathematics, mechanical concepts, science or computing

NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:

• Thorough working knowledge of medical terminology and the medical device industry

• Proven ability to build/maintain positive relationships with peers and colleagues across organization levels

• Strong work ethic in accomplishingobjectives of the position

• Expertise with Microsoft tools & other applications (i.e., SalesForce.com)

• Ability to meet vendor credentialing requirements

• Excellent customer service skills

• Excellent interpersonal, written/verbal communication skills

• Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines

PHYSICAL JOB REQUIREMENTS:

• The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions

• Frequent required travel to customer clinics, hospitals, and offsite meetings.  While performing the duties of this job, the employee is regularly required to be independently mobile

• Continuous verbal and written communication

• Frequent 2-handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level

• Sitting, standing and/or walking for up to eight plus hours per day

• Environmental exposures include eye protection, infectious disease and radiation

• Ability to wear 7-9 lbs of lead for extended periods of time while in the O.R.

• Frequently required to use hands to finger, handle or feel objects, tools or controls

• Ability to effectively use a mobile phone, PC, keyboard and mouse

• Frequent bending/stooping, squatting and balance

• Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer

• Must be able to drive approximately 80% of the time within assigned territory.

• Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise.CS’s are required to work a number ofweekends and holidays during the quarter, as determined by local management.  Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.

• Must have a valid driver's license and active vehicle insurance policy.  In addition, your driving record will be reviewed and will be considered as part of your application.

Travel Requirements:

• Minimum travel of 10%

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

Salary ranges for U.S (excl. PR) locations (USD):$72,000.00 - $90,000.00

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance,Health Savings Account,Healthcare Flexible Spending Account,Life insurance, Long-term disability leave,Dependent daycare spending account,Tuition assistance/reimbursement, andSimple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees:Incentive plans, 401(k) plan plus employer contribution and match,Short-term disability,Paid time off,Paid holidays,Employee Stock Purchase Plan,Employee Assistance Program,Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), andCapital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Learn more about our business, mission, and our commitment to ersity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified iniduals with disabilities.

If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Title: Customer Success Manager

Location: US-FL-Florida-Virtual US-GA-Atlanta-3350 Riverwood Pkwy US-PA-Pennsylvania-Virtual US-IL-Chicago-200 E Randolph

US-CO-Colorado-Virtual

Full time

job requisition id R-2271

Job Description:

Join us on a journey of endless possibilities

At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.

With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.

Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.

Customer Success Manager - Senior Manager Level

Job Summary

Responsibilities

• Key Develop and lead the overall CRM evolution to support business goals across marketing, sales, and service
• Build and maintain long-term relationships with customers to foster loyalty and satisfaction.
• Serve as the main point of contact for client inquiries, concerns, and feedback.
• Analyse customer data and behaviour to identify trends and opportunities for improvement.
• Develop and implement CRM strategies to enhance customer engagement and retention.
• Collaborate with sales, marketing, and product teams to align customer strategies with business goals.
• Monitor and report on customer satisfaction metrics and KPIs.
• Manage CRM systems and ensure data accuracy and integrity.
• Lead initiatives to personalize customer interactions and improve service delivery.

Qualifications

• Proven experience in Customer Success, Account Management, or SaaS implementation
• Strong understanding of SaaS business models and customer lifecycle
• Excellent communication and relationship-building skills
• Proficiency with CRM and CS platforms (e.g., Gainsight, Salesforce, HubSpot)
• Analytical mindset with the ability to interpret customer data and trends
• Ability to manage multiple accounts and prioritize effectively
• Bachelor’s degree in business, Technology, or related field

At Strada, our values guide everything we do:

• Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed.
• Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right.
• Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more.
• Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.
• Care About Our Work – We understand that what we do impacts millions, and we have a responsibility to get it right.

Benefits

At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.

All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process.

Our commitment to Diversity and Inclusion

Strada is dedicated to fostering a erse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success.

Equal Employment Opportunity Statement

Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We provide reasonable accommodations for disabilities and religious practices. Applicants may request reasonable accommodation by contacting their recruiter.

Authorization to work in the Employing Country

To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada.

Please note: This job description does not limit Strada’s right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Salary Pay Range

Minimum - Maximum:

$0.00 - $0.00

Pay Transparency Statement: Strada considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Strada makes these decisions on an inidualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level.

DISCLAIMER:

Strada provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Strada is committed to a erse workforce and is an affirmative action employer.

Title: Technical Support Engineer I- Cath Lab Support

Location: Remote – United States

Job Description:

Join a team dedicated to supporting the crucial mission of improving health outcomes.

At Merative,  you can apply your skills – and grow new ones – with colleagues who have deep expertise in health and technology. Merative provides data, analytics and software for the health industry. Our clients include providers, health plans, employers, life sciences companies and governments around the world. With industry-leading products and focused innovation, we help customers improve decision-making and performance so that together, we drive real progress in health. Learn more at merative.com

The primary responsibility of the Technical Support Engineer is to provide advanced technical support and act as an escalation resources for internal and external customers in the support of Merge Healthcare products.

Responsibilities:

· Takes a self-directed role in the support and resolution of technical issues within the installed base

· Takes inbound calls and makes outbound calls

· Assess complex problems, collects data, establish facts, and documents detailed and accurate information about issues, troubleshooting steps and resolution into CRM

· Owns the customer support experience and resolves customer satisfaction issues by designing & implementing solutions to complex technical problems

· Escalates, owns, and remains focused in driving the resolution of issues through the appropriate channels and teams members, using highly effective communication skills

· Improves customer satisfaction and company profitability by responding quickly to issues, providing frequent and informed updates and resolving issues in a timely manner

· Provides direct input to help continue building the internal and customer facing knowledge base by documenting root cause & solution details for technical support issues

· Performs preventative maintenance activities & remote software upgrades to ensure system stability for customers

Qualifications Required:

• Knowledgeable in computer hardware, including workstations, servers, and storage devices

• Proficient with workstation and server operating systems

• Solid understanding of network infrastructure and communication protocols

• Excellent customer service, documentation, and communication skills

• Capable of prioritizing multiple tasks with minimal supervision

• Works collaboratively and effectively with teams across all levels of the organization

Basic Qualifications - Preferred:

· Understanding of clinical workflow in a cardiac cath lab environment.

· Familiarity with database technologies such as: SQL.

· Familiarity with HL-7 standards.

Education Requirements:

· Degree from a Technical College/University or equivalent experience

· Bachelor’s Degree preferred in one of the following areas: Biomedical Engineering, Computer Science, Software Engineering, Computer Engineering or Medical Informatics

Work Environment:

The work environment characteristics here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.

· Office environment: Temperature Controlled

· Call center environment

· Travel: 10%

Compensation

The salary range provided in this job posting is intended to reflect the general market value for the position. The actual salary offered may vary based on factors such as the candidate’s experience, qualifications, skills, and the specific requirements of the role. This range may also be subject to change as market conditions evolve. We encourage open communication throughout the interview process to discuss compensation expectations. For base-salary + commission sales roles, the range represents On-Target Earnings.

Min – Max :

$52,000.00 - $78,000.00 (USD)

Benefits

The benefits described represent the current offerings at our organization, however, benefits are subject to change and may vary by location and employment status.  We strive to provide a comprehensive benefits package that supports our employees’ health, wellness, and financial goals.  Please note that benefits may be discussed in more detail during the hiring process.

• Remote first / work from home culture

• Flexible vacation to help you rest, recharge, and connect with loved ones

• Paid leave benefits

• Health, dental, and vision insurance

• 401k retirement savings plan

• Infertility benefits

• Tuition reimbursement, life insurance, EAP – and more!

It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified iniduals with disabilities.

Merative participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

About Us

Merative is a place to grow. We offer opportunities to apply your skills — and develop new ones — with colleagues who have deep expertise in health and technology. At Merative we’re driven and professional, but treat each other with compassion and respect. Roles at Merative include product design and development, technology innovation, product and account management, sales and consulting, communications and marketing, management, operations and more. 

Read More

Introduce Yourself

Don't see the role you are looking for? Complete your contact information and upload your resume and we will reach out to you should we find a match!

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Title: Customs Trade Specialist

Location: NY-Tonawanda

Category: Facility Operations

Employment Type: Full Time

Worker Sub-Type: Regular

Job Description:

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.

Provide impeccable customer service

May process commodities that have been identified and isolated as requiring specialized processing to reduce the risk of liquidated ages and penalties through classification and the applications of proper duty preference.

Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.

Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (Participating Government Agencies)

Maintain and keep current all shipment documentation in compliance with all record keeping requirements.

Adhere to all international importing and exporting regulations.

Work closely with other internal staff, departments, other FedEx opcos, customers and government agencies to deliver high level of service to customers.

Process agency brokerage shipments.

May handle remote filings

Performs entry reconciliations as needed

Ensure all government and organizational policies are followed.

Follow up on Customs matters and resolve problems.

Performs entry reviews as needed

Performs other duties as assigned. Paid Training Provided.

HS Diploma or GED required. Minimum of 12 months of industry experience preferred. Minimum of 6 months work experience required.

Data entry/keyboard experience required. Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows.

Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving Skills.

Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision.

Ability to use multiple systems and reference material. Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.

Knowledge of customs regs, harmonized tariff schedules preferred.

**Preferred Qualifications:**Starting Pay $16.50. Applicants must live within 50 miles of Tonawanda, New York.

**Pay Transparency:**This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

**Pay:**15.50-24.29

**Additional Details:**Hybrid-Monday-Friday 8AM-4:30PM

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We’re glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

Title: Scheduler I or Sr

Location:

Atlanta, GA

Job Description:

To provide effective and efficient scheduling and routing of emergency and non-emergency work to field resources. Provide excellent customer service with inbound customer inquiries as well as outbound follow-up calls. Responsible for creating and maintaining a positive customer experience while running an efficient operation providing best in class service. The Scheduler is responsible for setting up daily workload assignments, monitoring those assignments, and supporting the field resources and the Call Centers. Must be able to respond to inquiries quickly and accurately to best utilize resources.

This position may be filled as Scheduler I or Senior Scheduler (GSE05). Iniduals who demonstrate advanced skills in terms of work experience, education, and certifications may be eligible for the more advanced position.

This position follows a hybrid work schedule. Employees are required to be in the office four (4) days per week, one (1) remote.

SENIOR SCHEDULER

Representative Duties and Responsibilities:

• Responsible to train other members of the RM team in their job responsibilities.

• Monitors and documents progress of trainees to include completing training reports, evaluations, providing input on training needs and assisting with the development of training documents.

• Responsible to utilize their departmental expertise to evaluate and improve processes to improve effectiveness and improve efficiencies.

• Conduct regular production meetings with area supported.

• Responsible for providing updated workload and resource information along with plan recommendations for future work plans at the monthly collaborative field and RM Planning Meeting.

• Responsible for providing a comprehensive review and report status of pending work programs to the affected parties on a regular basis.

• Responsible for review of work plans.

• Responsible to effectively perform the duties of the Scheduler role when necessary.

• Acts as a team leader and Subject Matter Expert (SME) for the entire scheduling team.

• Assists with difficult and complex situations; and serves as the technical expert for scheduling issues.

• Assists field supervisor by reviewing daily staffing and scheduling field service personnel for overtime.

• Assists during mass outages to obtain information and coordinate activities of field service personnel.

Education and Experience:

Required:

• BS/BA or 4 years equivalent work experience

• 1+ years dispatching/scheduling experience with a Field Operations focus

Skills:

Required:

• MS Word, Excel - intermediate proficiency

• MS Access, Outlook - basic proficiency

• Influencing

• Problem Solving

• Decision Making

• Multitasking

• Self-starter

• Organization

• Collaborative

• Ethical

• Task-Orientated

Preferred:

• DOT Qualification

• Spanish - fluent

Working Conditions/Physical Requirements:

Required:

• Rotating shifts, Night, weekend, and holiday work

• Overtime work

• Must sit for long periods of time

SCHEDULER I

Representative Duties and Responsibilities:

• Has knowledge of regulatory requirements to effectively manage workload and resources appropriately

• Ability to effectively manage the execution of Compliance work

• Effectively assigns the appropriate resources to meet workload demands

• Ability to create accurate daily route sheets/resource maps

• Has working knowledge of resource and workload management tools (i.e. SS9/Sentinel, etc.)

• Monitors and manages job preparation activities prior to scheduling work as needed

• (i.e. Correct order created, job check completed, locates valid, proper permitting obtained, work area protection obtained, customer notifications made, special equipment obtained, multiple business unit coordination, etc.)

• Hold regular planning sessions with responsible supported area to develop collaborative work plans

• Monitor field resource activity and make appropriate adjustments to subsequent work plans to meet company objectives

• Effectively manage resources and workload during uncontrollable events

• Monitor field resource efficiency and work with leadership to address any needs identified

• Ensure all work assignments are made in a timely manner

• Monitor and communicate appropriately on work deemed “high priority”

• Notify RM leadership in a timely manner of any unusual events

• Collaborate with field area supported to ensure alignment of all parties in an effort to maximize results

• Monitor appointment work to meet customer expectations and to enhance the customer’s experience

• Route supplemental work when appropriate to provide an opportunity to increase productivity

• Effectively manage resources with a global perspective to provide an opportunity to complete essential work in a timely manner

Education and Experience:

Required:

• Required BS/BA or Equivalent work experience

• Minimum of 6 months dispatching/scheduling experience

Skills:

Required:

• MS Word, Excel - intermediate proficiency

• MS Access, Outlook - basic proficiency

• Influencing

• Operator Qualified in accordance with Company Plan

• Decision Making

• Problem Solving

• Multitasking

• Self-starter

• Organization

• Collaborative

• Ethical

• Task-Orientated

Preferred:

• Spanish - fluent

About Southern Company Gas

Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America’s premier energy company. Southern Company Gas serves approximately 4.2 million natural gas utility customers through its regulated distribution companies in four states and approximately 600,000 retail customers through its companies that market natural gas. Other nonutility businesses include investments in interstate pipelines and ownership and operation of natural gas storage facilities. For more information, visit southerncompanygas.com .

Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service.

Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). 

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 15538

Job Category: Customer Service

Job Schedule: Full time

Title: Customer Services Training Coordinator (Hybrid Schedule)

Locations:

Manchester, New Hampshire; Windsor, Connecticut; Westwood, Massachusetts

Eversource will not offer immigration-related sponsorship for this position.  Applicants who require immigration sponsorship—either now or in the future—should not apply.  This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, O-1, etc.).

Eversource supports work-life balance by offering hybrid schedules for certain roles. Eligibility is based on job responsibilities, operational needs, nature of work and team dynamics. Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. These guidelines apply to roles approved for remote work and are subject to change, based on managerial discretion and work performance. All applicants must be able to work up to five days in the office if needed (for example: emergencies, training, or other business needs) or should the policy change

The inidual in this role will perform a wide variety of assignments and tasks related to Customer Group training. This position will assist with the design, development, and delivery of e-learning training programs and training materials. This position assists with the revision and maintenance of training materials, preparation of needs analysis, training plans, and design documents. Supports refresher training and new hire training programs. Develops and maintains Customer Service Policies and Procedures, job aids, communications, and reference materials for use throughout the Customer Group organization.

Essential Functions: 

• Supports refresher training and new hires classes for Customer Group
• Provides updates and incorporates new procedures and revisions into training materials
• Designs and edits training materials required to support training
• Responsible for developing, writing and/or revising job aids and communications and promptly distributes to impacted departments
• Create engaging learning activities and compelling course content that enhances retention and transfer
• Analyzes proposed or existing policies, procedures and processes to drive process improvement and provides process flow documentation
• Participates and collaborates in cross-functional project teams that affect customer service processes and supports necessary training
• Evaluates performance during training and effectively communicates performance to supervision
• Utilizes Learning Management System to upload classes and rosters
• Ability to travel to other locations for training as needed
• Plans, develops, and conducts system-based specialized training programs for CS and related groups.
• Plans, develops, and conducts customer relations training programs for CS and related groups.
• Develops training aids and materials required for training programs.
• Observes performance level of customer service representatives through the use of telephone monitoring and other assessment techniques to determine inidual/departmental performance levels and reinforcement training needs.
• Helps develop and maintain Customer Service work practices.
• Develop, review, recommend and update Customer Service job performance standards.
• Assists in the review and documentation of various design specifications associated with changes and enhancements to the CS system.

Qualifications:

Technical Knowledge/Skill: 

• Proven work experience as a trainer and training facilitation
• Knowledge of computer-based-training development tools (Articulate Studio & Storyline, and Adobe Captivate preferred)
• Knowledge of learning management systems and web delivery tools a plus
• Familiarity with traditional and modern job training methods and techniques
• Advanced organizational skills with strong attention to detail.
• Ability to manage multiple tasks and changing priorities
• Good communication skills and strong writing skills
• Strong customer focused and team oriented
• Proficiency with MS Office Applications including Word and PowerPoint
• Able to take initiative. 
• Able to accept responsibility and accountability.
• Participates in and contributes to team effectiveness. 
• Applies knowledge and skill to identify process improvement opportunities. 
• Responds promptly and appropriately. 
• Ability to work effectively under pressure.