Lido is looking to hire a Senior Product Manager to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

"

Atlas is building an all-in-one customer support platform with a focus on a customer-centered experience. We're YC W22-backed and have raised $5.6M from top founders and angels. Our product consolidates customer interactions, including support tickets, product events, and session recordings, into a unified timeline, reducing time spent switching between tools. We’re remote, scrappy, and looking for someone who is just as ambitious to help us shape the future of support.

🏆 Responsibilities

* Research and write detailed product specs for new features and products.

💪 Requirements

* Scrappy, independent, and hardworking, with a passion for driving product development.

🤩 Nice to Have

* _Great bedside manner:_ You're empathetic and can handle customer interactions with grace and humor.

🎁 Benefits

* you’ll have a high impact on the direction and outcome of Atlas

At Atlas, we’re not just building a product—we’re shaping the future of customer support. If you’re looking for a high-impact role where your contributions directly influence our success, we’d love to hear from you.

",

Title: Technical Product Manager (ML/NLP)

Location: United States

Job Description:

In response to Thomson Reuters expanding CoCounsel initiative, Thomson Reuters Labs is seeking a Technical Product Manager to join its Legal Technology team. This inidual will drive the vision and execution for one of the CoCounsel Machine Learning teams and will product manage for a cross functional team of technical professionals, including applied scientists and research engineers.

Thomson Reuters Labs is the dedicated applied research ision of Thomson Reuters. We are focused on the research, development, and application of AI and emerging trends in technologies. Working collaboratively with our stakeholders, we experiment, prototype, test, and deliver solutions in the pursuit of creating smarter and more valuable tools for our customers. We aim to drive innovation across the fields of legal, tax, and regulation, harnessing the power of proprietary big data and emerging technologies to solve complex real-world challenges. We are looking for iniduals to join our team who are curious about solving big problems, passionate about continuous innovation and experienced with the end-to-end model development lifecycle.

• Define, socialize, drive and report on product Objectives and Key Results (OKRs) and their corresponding Key Performance Indicators (KPIs).

• Assemble technical product vision, roadmaps, define epics and features, collect and review user feedback, refine user requirements, prioritize, drive execution, and adjust delivery schedules as needed to drive progress towards OKRs.

• Partner with leadership to plan for adequate team resourcing, effective team collaboration, and to properly estimate and communicate delivery timelines.

• Ensure your team is aligned with partnering product, engineering, content, design, and subject matter expert teams.

• Identify and implement communication patterns that facilitate collaboration while protecting team focus.

• Provide technical guidance to partner product teams during all phases of development including but not limited to solution brainstorming, prioritization, technical feasibility scoping, and UX research/design.

• Balance factors such as cost, time to market and resourcing to optimize iterative value delivery for customers.

About you:

• Residency in/are based in Central or Eastern time zone
• Bachelor’s degree in computer science, engineering, machine learning or related field
• At least 3 years of experience as a member of a technical product development team working on applied AI research, including contributing to and driving end-to-end delivery of technical AI research products.
• Exceptional written and verbal communication skills, capable of presenting complex information clearly to erse audiences and articulating a compelling strategic vision.
• Demonstrated ability to build relationships and influence within a matrix organization.
• Experience with agile project management and scrum methodologies.
• Strong analytical and quantitative skills, utilizing data and metrics to inform decisions.
• Experience collaborating with cross-functional teams (technology, design, marketing) to balance trade-offs in technologies and execution strategies.
• High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision.
• Experience balancing short-term tactical execution with strategic long-term vision.

Preferred Qualifications

• At least 3 years of experience building ML, NLP or Computer Vision systems from ideation to production.

• At least 1 year of experience owning a Software as a Service, Machine Learning Platform, Human in the Loop or AI as a Service products.

• Experience coaching and developing a team of indirect reports.

• Data-driven decision making.

• Experience writing and publishing research papers at conferences and workshops.

#LI-MW1

What’s in it For You?

• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized and award-winning reputation for equality, ersity and inclusion, flexibility, work-life balance, and more.
• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
• Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
• Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The location(s) for this role include one or more of the following states: CA, CO, CT, IL, NV, TX, WA and/or remote. The base compensation range for the role in any of those locations is $91,700 – $170,300. The base compensation range in other locations may vary. This role may also be eligible for an Annual Bonus based on a combination of enterprise and inidual performance. Base pay is positioned within the range based on several factors including an inidual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate ersity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

WOOFi Product Manager

at WOO

Global

WOO operates a centralised exchange WOO X and a decentralised platform WOOFi, democratising access to top-tier liquidity and exceptional trading execution while keeping costs competitive. Our native token, $WOO offers token holders a unique position to participate, engage, and maximise the benefits of both the DeFi and CeFi ecosystem. Our team of highly-selected 170 employees is located in 12 cities worldwide

Our vision is to inspire confidence, higher performance, and joy in every user. We have a mission to provide the best liquidity on the best terms. We compete not just on price execution but also on integrity, user experience, innovative tools, and global opportunities.

About the opportunity:

We are looking for a proactive and self-driven WOOFi PM who can join us along this mission and vision. You’ll become an integral part of the WOOFi Team, WOOFi Team owns WOOFi, WOO’s decentralized exchange. WOOFi is committed to providing secure and efficient trading services. We also offer a powerful multi-chain/cross-chain swap tool. We welcome innovative and challenge-driven iniduals to join our team and help build the next generation of fintech platforms! The team handles the development, product, design, marketing, business development and growth of WOOFi. We work closely with the Ecosystem, Flow Trading and Orderly teams. Interested? Keep on reading!

WOOFi Pro: https://dex.woo.org/en/trade

What you’ll be working on:

• Leading the design and implementation of the incentive programs for the WOOFi Pro platform, working closely with front-end engineers, QA, design and marketing teams.
• Optimising user conversion processes and strategies to increase user engagement and retention.
• Optimising DEX products to ensure they meet market demands and provide the best user experience.
• Utilising data analysis to monitor user behaviour, identify opportunities for product improvement, and measure the success of initiatives.
• Analysis of the market trends and user feedback to continuously improve and innovate product features.
• Ensuring that all stages of the product development process are completed on time and with high quality.

Why work with us?

Join us in realising our vision in advancing decentralisation, and leading innovation in CeFi and DeFi. Enjoy work flexibility, a supportive team, and an environment that nurtures your ideas. Plus, expect a performance-based annual bonus for all contributors at WOO

About you:

• 5+ years of product management experience, at least 2+ of which are particularly in the web3 space.
• Understanding of decentralized finance (DeFi) and cryptocurrencies.
• Experience in user conversion and product design.
• Excellent English communication skills, capable of fluent interaction with native English speakers.

Getting the job

We’re actively seeking talented iniduals to join our team outside of our typical hiring schedule. This proactive approach allows us to connect with exceptional candidates like you even before specific positions become available.

On average, successful candidates go through five rounds of interviews and tests. Our hiring process begins by meeting with our People Team, who help facilitate the process of placing you in your new role. You can expect to share your experience and ideas in online video interviews with our hiring team, made up of management and potential new colleagues.

Submitting your resume now ensures that you’re first in line when new opportunities arise. By doing so, you’ll have a head start in the selection process and get a chance to showcase your skills and experience.

Senior Product Manager

Remote

Product

Full time

Description

We’re looking for a Senior Product Manager to help ensure that the teams are doing continuous customer discovery and that the solutions your teams are coming up with are viable and valuable for our customers. Our customers love our product, we want to continue to delight them as we solve more and more of their problems in this area

Responsibilities

• Work alongside design and engineering leads conducting product discovery for small cross-functional product teams.
• Be responsible for the successful launch of everything that the team ships, which means being accountable for the quality of the product solution and the impact it has on our customers and the business. You’ll define meaningful outcomes and measure results against those standards.
• Influence roadmap decisions with data-driven feedback from multiple sources and present compelling cases for new and improved functionality
• Present roadmap and feature decisions to internal and external senior leadership and build consensus around product priorities
• Work alongside Sales and Product Marketing to effectively launch and market our features.
• Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
• Analyze consumer needs, current market trends, and potential partnerships from an ROI and build vs. buy perspective
• Assess current competitor offerings, seeking opportunities for differentiation
• Translate product strategy into detailed requirements and prototypes
• Scope and prioritize activities based on business and customer impact
• Build strong relationships with various internal teams, leadership, and business stakeholders

Requirements

• You have 5+ years of product management experience with SaaS products, preferably on a B2B product.
• You pride yourself on your ability to collaborate with others. You are exceptional at outbound communication, both written and verbal.
• Combination of deep technical knowledge and a customer-focused mindset
• Self-starter who can think strategically and consider a broad range of factors when solving/prioritizing issues and making decisions
• You can work with your core working hours based on the US Eastern time zone. We are a 100% remote-first company so you can work anywhere in the United States.

About CloudZero

Cloud cost management is one of the biggest challenges organizations face today. As cloud adoption continues to accelerate, so do the complexities and costs associated with it — and macroeconomic conditions only increase pressure to prove cloud efficiency. That’s why we built CloudZero: a SaaS platform at the intersection of next-generation cloud cost management and FinOps. CloudZero ingests billing and usage data from all cloud, SaaS, and PaaS providers, organizes it in real time according to our customers’ business structures, lets customers view it at any level of time or resource granularity, and ultimately empowers them to make more informed business decisions.

Since our founding in 2016, our mission has been to make efficient innovation a reality for every cloud-driven organization. At CloudZero, we believe every engineering decision is a buying decision, yet the cost conversation often bypasses the engineers who drive those determinations. To solve this, we’ve built a dynamic, single-page application that answers the complex, data-heavy questions every cloud-based organization needs to ask if they want to grow their company profitably.

To date, we’ve raised over $52 million from leading venture capital firms across the country. We’re solving problems of massive scale, business importance, and complexity in a space that needs it more than ever. We’re growing rapidly and would love for you to be a part of it!

Equal Opportunity EmployerCloudZero is an equal opportunity employer and values ersity. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status or disability status. All job offers are contingent upon the candidate passing background and reference checks.

**Applicants must be authorized to work for ANY employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.**

Apply for this job

Title: Customer Success Operations Analyst

Location: Newport Beach, California, United States

Job Description:

The Analyst, Customer Success Operations position reports into Customer Success Operations and supports Customer Success leadership. Their role is to help the Customer Success team consistently achieve performance goals while identifying opportunities for continuous improvement through new process enhancements.

To be successful in this role, the inidual will be proficient in data analysis and dashboard creation. They will also partner with Customer Success leaders and cross-functional partners to plan and execute process improvement projects.

This person will promote data-driven decision making throughout the organization by building dashboards, monitoring performance trends, and performing open-ended analysis to determine root cause impacts on performance. As they become more familiar with performance trends and team processes, they will recommend process improvements and assist teams with implementation.

Your Area of Focus

• Provide the Customer Success team with accurate reports and dashboards
• Regularly monitor and review key metrics to identify areas of opportunity
• Build repeatable data models to analyze performance trends, understand root cause drivers of performance, and identify improvement opportunities
• Perform ad-hoc analyses to support specific projects or answer timely questions
• Work with stakeholders to implement new metrics to monitor and optimize team performance
• Work with stakeholders to identify pain points and opportunities for improvement
• Contribute to CS process improvement projects and complete deliverables on time
• Collaborate with the Systems team to document requirements and identify optimal design
• Measure impact of project compared to the baseline metrics
• Regularly prioritize and complete the work that will deliver the most impact to Customer Success KPIs and Performance. Prioritize Outcomes over Activity.
• Help the Customer Success team improve performance through systems, process, tools and project management support
• Run recurring operational processes critical to the functioning of the business
• Assist stakeholders with presentations on monthly and quarterly team performance

Your Professional Qualifications

• Bachelor’s Degree from an accredited institution or relevant work experience
• 1-3 years of experience in a business analyst, project management, or other operations role
• A self-driven inidual who adapts well to change, such as in a high growth SaaS environment
• Outstanding problem-solving and analytical mindset
• Strong organization and prioritization skills
• Excellent written and verbal communication skills
• Eagerness to gain experience across a wide range of operational projects and skill sets
• Familiarity working with analytical tools such as Excel, Google Sheets. Bonus if familiar with Snowflake and Tableau.
• Familiarity working with Customer Success Management tools (i.e. Salesforce)

About Tebra

Kareo and PatientPop have joined forces to become Tebra, the digital backbone for practice well-being. While our teams are still supporting both products, our new hires and current employees are now united as Team Tebra.

Tebra aims to unlock better healthcare by helping independent practices bring modernized care to patients everywhere. Well over 100,000 providers trust Tebra to elevate their patient experience, and help them grow their practice. At Tebra, we’re building the future of well-being together. That shared vision for tomorrow begins with compassion and humanity today.

Our Values

Start with the Customer

We get to know our customers – and their patients – and look at the world through their lens.

Keep It Simple

Healthcare is too complex. We aim to simplify it for everyone.

Stay Entrepreneurial

We reject the status quo and solve problems with creativity, perseverance, and a bias to action.

Better Together

We are erse, humble, and collaborative. We put the team first and win together.

Celebrate Success

Life is short and joy is underrated. We take time to have fun and celebrate success.

Perks & Benefits

In addition to our healthcare benefits, we also offer amazing perks! Need work from home basics? We offer a discount through Dell! We also offer a number of resources to help you keep your mind and body healthy. Check out obe Fitness or Gympass for a great workout, or LifeWorks Employee Assistance Program to find mental health resources, along with other resources for everyday occurrences.

#LI-SS1 #LI-Remote #BI-Remote

Remote Pay Range

$65,000—$75,000 USD

Tebra is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

California residents who apply or are recruited for a job with us: please carefully review our California-specific Privacy Notice under the California Consumer Protection Act here: https://www.tebra.com/privacy-policy/california-supplemental-notice/

If you would like to report a fraudulent Tebra job posting, please contact us at [email protected] and consider reporting your experience to the FBI’s Internet Crime Complaint Center or the Better Business Bureau to help keep others safe online, too.

Webflow is hiring a remote Senior Product Marketing Manager, Webflow AI. This is a full-time position that can be done remotely anywhere in the United States.

Webflow - Responsive web design tool, CMS, and hosting platform.

Fleetio is hiring a remote Senior Product Designer, Growth. This is a full-time position that can be done remotely anywhere in the United States.

Fleetio - Modern fleet management software.

Zoom is hiring a remote Product Marketing Manager, Zoom Docs. This is a full-time position that can be done remotely anywhere in the United States.

Zoom - Modern enterprise video communications.

Mercury is hiring a remote Staff Product Designer. This is a full-time position that can be done remotely anywhere in Canada or the United States.

Mercury - Banking built for startups.

1Password is hiring a remote Product Manager, Admin Onboarding & Provisioning. This is a full-time position that can be done remotely anywhere in Canada or the United States.

1Password - The world's most-loved password manager.

Figma is hiring a remote Product Manager, New Product Area. This is a full-time position that can be done remotely anywhere in the United States.

Figma - A design platform for teams who build products together.

Title: Manager Operations – Remote

Location: MT-Helena

Job Description:

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.

Job Posting Title

Manager Operations – Remote

Job Description

The Manager Operations is responsible for operations and project support capacity planning for a client team or focus area within a department of an Operations functional area. This position is accountable for providing subject matter expertise (SME) support on projects, maintaining client relationships, executing on talent management and planning efforts, ensuring staff development, and driving continuous improvement within their respective teams.

Responsibilities

• Manage operations (via capacity and workload planning, project support planning, or project leadership) for immediate client team, focus area, or department to ensure performance guarantees and client expectations are met in the areas of quality/accuracy, cost, and throughput
• Partner with team and Continuous Quality Improvement (CQI) shared service to identify and execute on continuous improvement initiatives to improve cost, quality, and/or throughput metrics for assigned client team or focus area
• Partner with the Director Operations and HR to drive talent management and talent planning efforts for client team or focus area
• Partner with Director Operations and Shared Services to develop and execute on a plan to build a knowledgeable and experienced staff
• Serve as escalation point for client-related issues and requests that are unable to be addressed by supervisor and/or inidual contributor roles
• Other duties as assigned

Minimum Qualifications

• Bachelor’s degree in business, healthcare or related area of study, or equivalent combination of education and/or relevant work experience; HS diploma or GED is required
• 6 years of work experience in operations management, pharmacy benefit management, healthcare, insurance, or highly regulated market
• 1 year of leadership/people management experience
• Must be eligible to work in the United States without need for work visa or residency sponsorship

Additional Qualifications

• Ability to set clear expectations and vision for immediate focus area or client team
• Advanced verbal and written communication skills
• Ability to lead groups in making decisions and reaching consensus
• Ability to coordinate multiple projects, accountabilities, and tasks simultaneously without compromising quality

Preferred Qualifications

• Previous experience with RxClaim
• Previous experience with Medicare or Medicaid

Minimum Physical Job Requirements

• Must be able to work outside of Prime core business hours (9 AM – 4 PM), to work overtime, weekends, and holidays, as needed
• Constantly required to sit, use hands to handle or feel, talk and hear
• Frequently required to reach with hands and arms
• Occasionally required to stand, walk and stoop, kneel, and crouch
• Occasionally required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Reporting Structure

• Reports to Director or Manager in Operations

Potential pay for this position ranges from $85,600.00 – $128,400.00 based on experience and skills. Pay range may vary by 8% depending on applicant location.

To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page and click on the “Benefits at a glance” button for more detail.

Prime Therapeutics LLC is an Equal Opportunity Employer. We encourage erse candidates to apply and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, genetic information, marital status, family status, national origin, age, disability, veteran status, or any other legally protected class under federal, state, or local law.

Positions will be posted for a minimum of five consecutive workdays.

Operations Specialist (Part-time)

Remote (US based)

Truework is on a mission to create trust in every financial transaction. Our core product, Truework Income, provides access to crucial employment and income information needed for mortgage loans, apartment rentals, background checks and the like. We are disrupting a $5B+ industry, previously controlled by legacy credit agencies, with a better product and intense customer focus. We handle hundreds of thousands of income and employment verifications every month, and continue to grow our market share in the mortgage lending and tenant screening markets.

We are looking for an Operations Specialist to join our team! As an Operations Specialist (part-time, 25 hours) at Truework, you will play a key role in helping us deliver our verification product to our customers on a daily basis. Our operations team sits between our customers and back-end platform, playing a critical role in delivering a best-in-class experience to the hundreds of thousands of unique users our product and web application serves each month.

This is a remote and part-time position, which means that we are looking for this inidual to work remotely Monday-Friday, 5 consecutive hours a day each of those days. Exact hours to be determined and agreed to by both this inidual and their manager.

In this role you will be reaching out through multiple channels: phone, email, chat, online forms, fax (frequently multi-tasking different methods of communication) to company representatives, often HR, to obtain information needed to complete verification requests. You must be a strong written and verbal communicator with intrinsic motivation and drive. We are looking for competent multitaskers with an ability to quickly learn and use multiple technical platforms who have a strong interest in creating a culture of operational excellence. We value ambition, creative problem solving, and curiosity.

At Truework, you would be responsible for:

• Reach out to company representatives (HR or other contacts) to obtain information to complete verifications
• Tenaciously and creatively solve problems to complete verifications within the targeted time frame
• Build professional relationships through multiple channels of communication (phone, email, chat, online forms, fax) with our customers as well as internal teams
• Multi-task and maneuver through different systems simultaneously to create a reliable and efficient workflow. At the end of the day, you are accountable and responsible for your results
• Self-manage the pipeline of inbound verification inquiries and workload throughout the day according to incoming request volume
• Understand the nuances of income and employment verification to continually present solutions to improve the process or identify bottlenecks
• This role requires advanced problem solving, research, and follow through while constantly adapting your workflow to effectively execute on different tasks

What we’re looking for:

• Are highly disciplined, organized, and can juggle multiple moving pieces and details at once
• Enjoy following a process and are motivated to point out areas for continuous improvement
• Hold yourself to a high bar when it comes down to organization and efficiency
• Thrive in a fast paced, collaborative environment
• Have a proven track record of excellence
• Are adaptable and motivated with a strong work ethic
• Prioritize security in your personal and professional lives. We handle sensitive personal data and put security above all else when making critical business decisions
• Innate tenacity and exceptional problem solving skills

What would be nice to have:

• Experience working for a startup or similar environment
• Experience working with inbound and outbound call management

About your team at Truework and who you will work with:

• Manager:
  • Jordan Yeadon is our Outreach Manager at Truework. Jordan started her career in outreach but has become a subject matter expert in all parts of the verification process.
• Team:
  • The Outreach team works closely with our other Operations teams: Customer Support, Pending, and Transcription, who all contribute to the Truework verification process.

Cash Compensation:

Our cash compensation for this role is targeted at $16-18 per hour. Final offer amounts are determined by multiple factors including candidate expertise and may vary from the amounts listed above.

Bring Your TRUE Self to Work.

One of our 4 values at Truework is Valuing Diverse Perspectives, and we are on a mission to create a company that is the right fit for every person inside of it. Diversity and Inclusion are the hard-and-fast principles guiding how we build our teams, cultivate leaders, and create a company where our employees are comfortable bringing their authentic, true selves to work.

Truework is proud to be an Affirmative Action, Equal Opportunity Employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Truework considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Truework is also committed to providing reasonable accommodations for qualified iniduals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Senior Operations Manager, Workforce Management

Remote USA

At Coinbase, our mission is to increase economic freedom around the world, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.

There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Most importantly, we seek people who are excited about crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world.

Who you are:

• You’ve got positive energy. You’re optimistic about the future and determined to get there.
• You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0.
• You appreciate direct communication. You’re both an active communicator and an eager listener – because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.
• You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.
• You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
• You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.

We are seeking a highly skilled and experienced WFM Manager to oversee and manage all aspects of workforce management within the compliance domain. The ideal candidate is a highly motivated and adaptable inidual who possesses in-depth knowledge of WFM forecasting and capacity planning in a complex back office environment and have demonstrated experience in compliance operations in the financial industry. This role plays a critical part in managing strategic planning to ensure compliance to regulatory standards and operational excellence within our organization.

What you’ll be doing:

• Build and optimize robust capacity plans and staffing models for Compliance lines of business and new product launches.
• Develop strategies to improve cost and quality of Compliance Operations, in partnership with the Compliance and Customer Experience stakeholders.
• Play a critical role in identifying and analyzing areas of opportunity in Compliance Operations: gather data, document and communicate recommendations, obtain buy-in from cross-functional teams and drive initiatives through process improvements.
• Develop and manage cost model and OpEx forecast for Compliance Operations.
• Lead execution of strategic and tactical plans to ensure operational and regulatory targets are met consistently with expected quality levels.
• Create multiple What if staffing scenarios for Compliance Operations by identifying potential trade-offs between Customer Experience/Service Levels, Employee Experience, Operational Flexibility and Cost Effectiveness.
• Work closely with multiple vendor partners to meet Key Performance Indicators (KPI) and contractual Service Level Agreements (SLA) as defined by the business.
• Partner with operations, finance, procurement and vendor teams to manage budgets, forecasts and resource allocation.
• Utilize statistical methodology to analyze performance trends and improve metrics including but not limited to average handle time, utilization and shrinkage.
• Periodically present to senior and executive management.

What we look for in you:

• Minimum of 5 years of relevant experience in senior Workforce Management, Operations, or Strategic Workforce Planning roles.
• Passionate about delivering a phenomenal Compliance Operations experience
• Expertise in capacity planning, forecasting in complex back-office environments
• Experience using spreadsheet tools such as Google Sheet or Excel
• Strong leadership and negotiation skills and the ability to effectively manage cross-functional and technical activities.
• Able to proactively collaborate with other departments to identify opportunities for improvement of resource utilization, and provide input on performance
• Excellent written and verbal communication skills required, including experience meeting with and presenting information to senior leadership and exec audience
• Highly flexible and adaptable to meeting the evolving needs of a high-growth and fast paced organization.
• Able to work with large amounts of data to identify trends and patterns
• Strong analytical skill, with a passion for metrics and data; ability to apply in order to influence and drive decision making

Nice to haves:

• Consulting background
• Experience in Tech/Fintech industry
• Experience using BI tool such as Looker and Salesforce or workforce management tools
• SQL experience

Job #: P60912

Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)).

Pay Range:

$161,500—$190,000 USD

Benefits at Coinbase

• Medical Plan, Dental and Vision Plan with generous employee contributions
• Health Savings Account with company contributions each pay period
• Disability and Life Insurance
• 401(k) plan with company match
• Wellness Stipend
• Mobile/Internet Reimbursement
• Remote-First Stipend
• Connections Stipend
• Volunteer Time Off
• Fertility Counseling and Benefits
• 18 weeks paid Parental Leave
• The option of getting paid in digital currency

Title: Remote Business Operations Specialist – Advanced Illness Management Team

Location: Mooresville United States

Job Description:

Gentiva is an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you’ll join gifted colleagues who make a lasting difference in people’s lives every day.

Overview

We are looking for a Business Operations Specialist to join our team.

The Business Operations Specialist in our Advanced Illness Management team reports directly to the AVP of Onboarding and Orientation and is the subject matter expert in assigned business processes and technology and applies that knowledge in the development and delivery of training material and review of existing documentation to ensure a framework of knowledge and best practices is available to field employees.

• Remain current on assigned technologies and business processes and best practices by reviewing emails, Team chats, attending calls and meetings, reviewing/attending related trainings from other departments.
• Remain up to date on reference information posted on the company intranet site.
• Proactively identify existing training and reference materials that need to be updated based on process or technology changes, employee feedback, KPIs, etc.
• Cultivate relationships with subject matter experts from various departments.
• Interview subject matter experts to develop content for training.

This position is 100% remote.

About You

Specialized Knowledge/Skills:

• Excellent analytical and problem-solving skills.
• Ability to work with confidential information.
• Ability to make independent decisions in accordance with rules and regulations and apply these to work problems.
• Strong verbal and written communication skills.
• Ability to work independently or as member of a team.
• Able to follow written processes.
• Displays detail- and deadline-oriented work ethic with the ability to prioritize and multi-task.
• Able to adapt to changes in the work environment, manage competing demands, and perform with frequent change, delays, or unexpected events.
• Shows flexibility and responsiveness to changing business needs.

Education/Experience:

• Bachelor’s degree strongly preferred
• 1-2 years of experience in the healthcare setting required
• 3+ years of experience in home care preferred
• 3+ years of experience in training development highly preferred
• Knowledge of palliative care preferred
• Knowledge of multiple EMR systems and healthcare technology applications

Training/Equipment:

• Fluent competence in ability to use a computer/smart phone to navigate through a website or application when given a specific task or goal.
• Extremely proficient in Teams, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, WebEx.

We Offer

• Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO
• Opportunity to Participate In a Fleet Program
• Competitive Salaries
• Mileage Reimbursement
• Professional Growth and Development Opportunities

Legalese

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet state specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace

Location

Gentiva

Producer, Creative Operations

Palo Alto, CA (Open to US-based Remote)

Design – Creative

Full-time

Remote

Wealthfront is looking for a Producer to help facilitate, manage, and improve the workflow of our rapidly growing creative and marketing teams. Wealthfront is a pioneer in automated investing and money management, and we believe our marketing should be as intelligent, as innovative, and as welcome in people’s lives as our product.

Combining skills in project management, strategic thinking, and entrepreneurial leadership, you’ll partner with Creative Directors and Marketing leads to orchestrate every aspect of our process from start to finish. From tentpole brand awareness campaigns and product launches to hard working paid social ads to growth marketing experiments, you’ll be at the center of our work, establishing and maintaining project plans, managing vendor contracts, tracking progress, and removing obstacles for the team to ensure we deliver category-defining work on strategy, on time and on budget. And you can do all this because you can see — and solve — problems before they arise.

Reporting to the Executive Creative Director, this role is ideal for a Producer who is excited to deliver impact by not just optimizing the throughput of the team, but by finding the opportunities to make the people they work with better through better processes, high expectations, and an empathetic understanding of their capabilities and needs.

Creative at Wealthfront

At Wealthfront, Creative is much more than ads. We are innovative, strategic, and detail-oriented, and we impact all parts of the business, from helping at every phase of the product development process to driving new, deeper connections with our clients to — yes — producing ads, webpages, and all sorts of marketing deliverables.

Creative at Wealthfront helps to define problems, find new opportunities and deliver solutions. We use data, insights, psychology, empathy, and humor to connect the often dense world of finance to the lives that our clients actually lead, and we find new, innovative ways to not just make the complicated comprehensible, but to make it kind of actually a little bit fun.

We’re a remote-first team and open to candidates in the US.

Key Responsibilities

Ensuring our time is used in the highest leveraged way possible

• Managing the kick-off, review and delivery processes for the creative team, both internally and with cross-functional stakeholders

• Identifying and driving process improvements to enable us to get best-in-class work done more smoothly to increase and scale the impact of our team

Prioritization & Planning

• Understanding and communicating the trade-offs between different Creative projects, and partnering with Creative and cross-functional leadership to prioritize those with the highest business impact

• Advocating for great creative work, including advocating for the time and resources necessary for work to meet the high bar we set for ourselves.

Production

• Ensuring our team and our vendors are delivering high-quality work on time

• Establishing and overseeing timelines for both internal teams and external vendor partners

• Facilitating the right level of visibility and communication for all parties involved in a particular project

• Partnering with leadership to identify production partners (including vendors and freelancers), coordinate contract reviews, oversee budget and run rates, and facilitate on-time delivery

• Contributing to internal operations needs, including managing Legal and Compliance reviews, helping facilitate team events, swag and other needs

About You

You believe in our mission

You know that money can be both intimidating and empowering, and you feel invested in Wealthfront’s vision of how better, automated financial management can enable our clients to live their lives more fully. You’re motivated to make a meaningful impact, to improve the financial system, and to define a brand that is working to do just that.

You’re an expert in creative operations.

You make things happen. You can see the promise in each project, and you know not only how to spot the pitfalls, but how to avoid them. You’re able to lead, manage, and coordinate cross-functional teams to keep everyone focused and ensure all deliverables meet our high expectations for execution. And you do it while fostering a collaborative, communicative, and supportive environment where objectives, priorities, and timelines are clear and everyone feels respected and motivated to do their very best work.

You sweat the small stuff

You recognize that the line between ok and exceptional can be very very thin, and you work ceaselessly to keep us all on the correct side of it. You partner with Creative Directors and Marketing Leads to define project scope, deliverables, and resource allocation, coordinate and manage third-party vendors, and build new processes and approaches to make everything run more efficiently.

You prioritize rigorously and relentlessly.

You know there’s always too much to do and not enough time to do it, so you know both how to make the hard trade-offs and how to make sure everyone around you understands what those trade-offs will entail. You troubleshoot creatively, keep the wheels moving, and are always open to opportunities for the team and the business.

You are resourceful and enterprising

You think like an owner, are solutions-oriented and adapt quickly to the constraints and challenges of a small team within a fast-paced, rapidly growing business. You have experience working with cross-functional partners, vendors and external agencies and you proactively identify, assess, and work to mitigate project risks. You actively push to unblock projects and keep everyone informed with the necessary context.

Skills & Experience

• 5+ years experience as a Producer or Project Manager in an agency, production studio or in-house creative team
• Experience working with creative teams to produce deliverables across a wide variety of media, including TV/video, paid social, organic, email, web and others
• Experience creating comprehensive project scopes, including strategies, timelines, and budgets, and detailed Statements of Work
• Demonstrated experience of strong team management skills with the ability to oversee multiple concurrent projects and teams effectively
• Experience sourcing and facilitating freelancer, vendor, contractor and/or agency partners
• You know when and how to get into the details to drive high-quality decisions
• Your have strong communication, facilitation, and interpersonal skills
• You’ve helped your teams grow and scale efficiently and effectively without losing strategic, creative, effective impact
• You’ve helped foster a respectful, inclusive culture where debate is welcomed
• You are naturally curious and engaged in culture

Mindset that excels at Wealthfront

• Approaching problems with curiosity and intellectual rigor
• Taking a learning-based approach: leveraging research, data, and experimentation to build confidence around decisions and assumptions
• Critically evaluating customer and business trade-offs
• Transforming complexity and ambiguity into clarity
• Taking a craft-led management mindset
• Driving alignment across teams and stakeholders
• Putting the company and the team first
• Going above and beyond to make the people around you successful
• Being enterprising and self-driven: moving with urgency, being solutions-oriented
• Being passionate about our clients and our business
• Being excited to learn and grow with the company

Estimated annual salary: ~ $120,000 USD plus equity and discretionary bonus

Benefits include medical, vision, dental, 401K plan, generous time off, parental leave, wellness reimbursements, professional development, employee investing discount, and more!

About Wealthfront

Wealthfront started with the ambition to transform the investment advisory business, with the goal to unlock access to high quality investment advice for millions who were underserved by the traditional institutions. We built one of the first automated investment products that allows you to invest in a personalized portfolio of thousands of companies in seconds for a remarkably low fee. We then expanded. We now work with partner banks to offer exceptional banking features through a Wealthfront Brokerage Cash Account, which makes it remarkably easy for people to automate their finances end-to-end and eliminated the hassle of money management, all of which resulted in attracting more than $70 billion of our client’s hard earned money, pioneering the robo-advisor category and transforming the broader industry. And yet, we have a long way to go to achieve our mission to build a financial system that favors people, not institutions.

Wealthfront’s vision is to make it delightfully easy to build long-term wealth on your own terms. This vision is more relevant than ever because millions more people are getting into the market early and investing their hard earned savings in a handful of stocks. While this is a great way to start, it is inconsistent with building long-term wealth. We want to empower young investors to expand their horizon, and easily explore and execute on a wider range of investing strategies, make informed investment decisions that are consistent with their values and beliefs while also making it effortless to grow and compound their savings exponentially in a way that’s transformational to their lives and their long-term future.

For more information please visit www.wealthfront.com.

We are an equal opportunity employer and value ersity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Title: Professional Services Operations Manager

Location: United States, Remote

Job Description:

Our Mission:

6sense is on a mission to revolutionize how B2B organizations create revenue by predicting customers most likely to buy and recommending the best course of action to engage anonymous buying teams. 6sense Revenue AI is the only sales and marketing platform to unlock the ability to create, manage and convert high-quality pipeline to revenue.

Our People:

People are the heart and soul of 6sense. We serve with passion and purpose. We live by our Being 6sense values of Accountability, Growth Mindset, Integrity, Fun and One Team. Every 6sensor plays a part in dening the future of our industry-leading technology. 6sense is a place where difference-makers roll up their sleeves, take risks, act with integrity, and measure success by the value we create for our customers.

We want 6sense to be the best chapter of your career.

Job Purpose

The PS Operations Manager is responsible for building, optimizing and managing the operational processes of the PS team. This inidual will create and streamline workflows, improve efficiency, and ensure the successful sales and delivery of professional services to our customers. This role is crucial in driving operational excellence and supporting the strategic goals of the PS organization and will act as a partner to the PS organization, ensuring that the team has the necessary resources to deliver against key initiatives and programs using project management methodologies.

Responsibilities & Accountabilities

Operational Excellence

• Support the day-to-day operations of the PS team, ensuring all processes are running smoothly and efficiently (includes Project Resourcing, Portfolio Health, Comp and supporting metrics/processes)
• Develop and standardize PS processes to ensure consistency and scalability
• Identify opportunities for process enhancements and implement best practices to increase efficiency and effectiveness within the team
• Establish and enforce quality standards for all PS deliverables, ensuring customer satisfaction
• Create and maintain documentation across PSOps and contribute to broader initiatives

Project Coordination

• Support strategic initiatives and programs using project management methodologies to improve customer onboarding and adoption
• Partner with Analytics to develop and track KPIs to measure the effectiveness of customer success efforts
• Report on performance metrics to leadership and provide recommendations for improvement
• Support SVP, Professional Services and Senior Director, CSOps to partner across GTMOps to deliver world class end customer experiences

Resource Management

• Assist with management of resource allocation to ensure optimal utilization of the PS team and timely delivery of client projects

Budget Management

• Support with the monitoring and management of the PS budget, ensuring projects are delivered within scope and budget constraints

Tool and System Management

• Support the tools and systems used by the PS team, ensuring they are effectively supporting operational needs
• Support the selection, implementation, and management of PSA tools (e.g. Kantata) and technologies
• Ensure seamless integration of tools with other systems (e.g. Salesforce, support systems)
• Support PS on delivery of Kantata roadmap and milestone management
• Support successful delivery of PSOps workflow via project management software (e.g. Asana)

Data Management and Analysis

• Partner with Analytics to manage and analyze customer data to provide actionable insights and support decision-making
• Develop and maintain dashboards and reports to track key performance metrics, providing actionable insights to the PS leadership

Case Management

• Triage, manage and complete cases in GTM case workflow
• Provide guidance and oversight to PSOps Analyst

Performance Measurements

• Successful delivery of declared strategic initiatives and programs
• Effective collaboration with other departments, as evidenced by successful joint initiatives and feedback from stakeholders
• Consistency in following standardized processes and adoption of best practices across the team
• Accuracy and relevance of data and insights provided to the PS team and leadership
• Effective guidance to PSOps Coordinator, as evidenced by feedback
• SLA adherence on GTM cases and increased productivity of the PS team

Educational & Experience Requirements

• Bachelor’s degree in Business, Operations Management, or a related field
• 2+ years experience in PS Operations or a similar role in a B2B SaaS company
• Proven track record of managing and optimizing PS processes and tools
• Demonstrated ability to drive strategic initiatives and programs
• Proficiency with PSA tools and technologies (e.g. Kantata, Certinia, FinancialForce). Admin experience or desire to develop experience
• Experience in data analysis and reporting, with proficiency in CRM systems (e.g. Salesforce) and data visualization tools (e.g. Tableau)

Competencies & Behaviors

• Possesses an understanding of 6sense operations and how PS plays a role
• Understanding of professional services operations, including best practices for process optimization and resource management
• Strong analytical and problem-solving skills with the ability to translate data into actionable insights
• Flexibility and willingness to adapt to changing priorities and new responsibilities
• Proactive self-starter, identifying opportunities for improvement and driving initiatives forward
• Ability to maintain and optimize efficient processes with high level of accuracy and attention to detail
• Effective clear and concise communication style geared toward navigating fast-paced environment
• Proven ability to work collaboratively with cross-functional teams and build strong relationships

Base Salary Range: $72,924 to $106,955. The base salary range represents the anticipated low and high end of the base salary range for this position. Actual salaries may vary and may be above or below the range based on various factors, including but not limited to work location and experience. The base salary is one component of 6sense’s total compensation package for this position. Other compensation may include a bonus program or commission plan, and stock options if approved by 6sense’s board. In addition, 6sense provides a variety of benefits, including generous health insurance coverage, life, and disability insurance, a 401K employer matching program, paid holidays, self-care days, and paid time off (PTO). #Li-remote

Title: Specialist, ERCOT Operations

Location: United States, Canada

Type: Full-time, remote

Workplace: remote

Category: Operations

Job Description:

Company Overview

Intersect Power is a team of friends driven to preserve our planet for future generations through low-carbon energy and infrastructure solutions. Founded in 2016, the privately held clean energy company develops and owns some of the world’s largest clean energy resources serving customers in retail and wholesale energy markets across North America. The company is redefining the scope of the clean energy industry by enabling new pathways between clean electricity and the broader economy to enable the deep decarbonization of our economy. We are on an aggressive growth trajectory and are staffing key positions.

About This Position

The Operations Specialist will be responsible for operations and performance optimization of a growing fleet of projects comprising PV, storage, and eventually other renewables. This position will report directly to the Manager, Solar Operations, and work closely with Asset Management and third-party Operations and Maintenance teams.

Overview of Department

The current operations team consists of operations, asset management, and compliance professionals with over 4GW of operational experience. The operations team works closely with development and construction to bring Intersect Power’s pipeline from concept to operations remaining involved throughout the project lifecycle. The Intersect Power operations team is expanding to support the growing fleet moving into operations over the upcoming year.

Responsibilities and Duties

• • Monitor site performance using data analytics tools to diagnose issues and prioritize resources.
  • Work with the Operations and Maintenance (O&M) team to get site production reports, summaries of field service tasks, and ongoing root cause investigations, ensure compliance with O&M contract.
  • Collaborate with the Asset Management team to allocate resources and budget to the highest priority site issues. Ensure that the O&M teams have the consumables and spares required to operate the site.
  • Optimize the various systems (PV, storage) and their controls to ensure maximum performance in real-time market conditions.
  • Create reports to lenders that show site production, performance and issues

Qualifications and Skills

• *A note on qualifications: Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job and will consider any equivalent combination of knowledge, skills, education and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

  • Technical educational background preferred: STEM bachelor’s degree or a major in environmental/sustainability sciences.
  • 2 years as an operating performance engineer or development engineer, (experience working at or with OM providers is a bonus).
  • Strong analytical and problem solving skillsProficiency with performance modeling tools: PVsyst and Plant Predict in particular
  • Ability to read and understand electrical single-line and three-line diagrams and schematics
  • Technical knowledge of general plant and system processes, electrical and SCADA systems
  • Technical knowledge in analyzing equipment performance and identifying performance issues using software toolsFamiliar with scripting languages, preferably Python.
  • Proficient with Office or Google Docs.
  • Familiar with data monitoring platforms like Envision, Power factors, Also Energy.

Physical and Sensory Requirements

• Reasonable Accommodations are available, including, but not limited to, for disabled veterans, iniduals with disabilities, and iniduals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email [email protected].

  • Mostly sedentary work; using standard office equipment including a computer, keyboard, and telephone.
  • Position requires some travel for company-wide meetups( ~4 weeks through a calendar year), as well as site site travel 1x/ quarter.

Salary and Benefits

• At Intersect Power we believe in fostering a supportive and enriching environment for our team members. Join us and experience a workplace that truly values you, inside and outside the office!

  • Salary: $80,000 USD to $90,000 USD base salary with 20-25% annual target bonus
  • Exceptional Healthcare: Access comprehensive medical, dental, and vision plans with 100% premium coverage for both you and your dependents.
  • Financial Security: Benefit from a 3% non-elective employer contribution to your 401k or RRSP, ensuring your financial future is on the right track.
  • Time Off: Unlimited Paid Time Off (PTO) + two company-wide vacation weeks (Fourth of July & End of year). We believe in the importance of rest and relaxation.
  • Family-Friendly Policies: Experience up to 12 weeks of fully paid parental leave, with an additional 6 weeks for birth parents. We support you through the exciting journey of parenthood.
  • Mental Health and Well-being: Access mental health and behavioral coaching services through Ginger, providing you with the support you need to thrive both personally and professionally.
  • Family Planning Support: Navigate family planning with ease through our partnership with Carrot, ensuring a seamless experience for new parents.
  • Perks: Enjoy a variety of perks, including a $150 USD monthly food stipend on UberEats and a pet insurance allowance. We care about the little things that make a big difference.
  • Tech-Ready: Gear up with our new hire tech package, including a laptop, monitor, docking station, webcam, headphones, and more. Set up your home office with provided furniture, including a desk and chair.

Note: We welcome applicants who do not have current enforceable non-compete restrictions that would hinder their employment with us. If you are currently under a non-compete agreement with a previous employer, we kindly request that you carefully review the terms of that agreement and ensure that your potential employment with us does not violate those terms.

Unsolicited resumes or referrals from third-party recruiting firms or agencies are not accepted by Intersect Power.

#LI-Remote

Title: Senior Director Product Operations & Portfolio Management

Job Description:

Tebra only initiates contact with candidates via email from an official Tebra email address or through our applicant tracking system, Greenhouse. We will only ask you to provide sensitive personal information through our official application portal — not via social media or text message. We do not conduct interviews via instant messaging.

About the Role

Be part of a new company, Tebra, where our mission is to unlock better healthcare for every patient by getting independent practices with the right technology and support to thrive. Tebra is the result of two companies joining forces to support the connected practice of the future. In 2021, PatientPop, a leader in practice growth technology, merged with Kareo, a leader in cloud-based clinical and financial software. Together, Tebra is committed to improving every step of the care journey for both providers and patients.

This is an opportunity to have a direct impact on transforming how practices operate while also improving the patient experience. It is a unique time to join post-merger as two companies and product platforms are coming together to have a complete operating system for a successful practice. Come join a product organization that thrives on new ideas and fosters an environment of innovation as we advance the Tebra mission.

We’re looking for a strategic Product Operations leader to own and lead the strategy, vision and execution of Tebra’s product operations and someone who is passionate about improving healthcare. This role works daily with our Product, Marketing, Engineering and other leaders to align the team against product and company goals. The Director of Product Operations enables the product organization to be more effective in achieving the best customer and business outcomes. This leader is a key cross functional member of the Product Leadership team, leading the portfolio planning and management process, tooling and documentation to establish a single source of truth, GTM readiness of complex cross-team initiatives, data-enablement across the product portfolio to make better customer-oriented decisions, and portfolio visibility and engagement with key stakeholders. This role requires working with senior-level decision-makers across the company to collaborate on strategic, cross-functional initiatives that support the development and execution of Tebra’s Product strategy, gaining insight into the strategic and operational issues which are forefront in the minds of stakeholders in each function.

An ideal candidate for this role is an energetic leader who is excited about the opportunity of building a stronger Tebra culture organizationally, has demonstrated success in executing on a strategic vision in partnership with others, and communicates effectively with a variety of stakeholders. We’re looking for a hands-on leader to engage with product development leadership and drive improvements around our product development execution, operations, and how we communicate and interact with cross-functional partners.

Your Area of Focus

• Create processes, roadmaps, schedules, charts, and other visualizations using key data insights to help the team collaborate and stay aligned. Find opportunities for improvement & collaboration; develop solutions; and drive results through operational excellence.
• Program management of big/strategic initiatives; meetings cadence, standardize communications, streamline product launch plan.
• Drive, coordinate, and streamline product team processes including developing best practices, driving standardization and lead the operating rhythm and cadence
• Initiate and drive internal initiatives/results that up-level the Product Operations organization’s processes, technology, and ability to deliver a best-in-class customer experience.
• Organize and structure Product Planning Process – coordinate and drive Quarterly and Annual Planning Process, define content and templates and set expectations on roles/responsibilities of those involved and evolve the output and how we communicate throughout the company.
• Drive telemetry, feature usage/adoption metrics and partner with leaders and product managers to make the right data easily available, integrate into product team processes, and make better informed decisions
• Responsible for enabling the product teams with voice of the customer from different feedback loops (e.g., product usage analytics segmented by user personas and customer profiles, insights from sales and customer success etc.) — including creating self-service tools, driving consistency of data across lines of business across the portfolio, defining value triggers, and generally raising the data IQ of the product organization.
• Strategically oversees all of the products in a business’s portfolio and ensures alignment with the organization’s overall strategy
• Identify and build a structure for analyzing product portfolios to effectively identify and surface risks and opportunities across the product catalog showcasing prioritization decisions, optimizing resource allocation across the portfolio and balancing the product mix among strategic buckets
• Evaluates all products in terms of how they perform relative to each other, identify gaps in the portfolio for new markets or improved business results
• Pre-work for board meetings and Quarterly Business Reviews
• Support the CPTO in the preparation of executive product reviews
• Various strategic projects as the business need dictates
• This includes portfolio-level planning and tracking, as well as product management and agile development process and tooling optimization, integration, and governance.
• Coordinate vendor/tools evaluation for the product organization and collaborate within the product team to understand their needs and roll out a solution.
• Provide visibility & consistent communication to all stakeholders:
• Both executive & frontline – around timelines & key roadmap deliverables, ensuring the product team delivers against its commitments with the highest quality in a timely fashion. This includes the GTM Readiness process, as well as broad communication such as Town Halls and company newsletters.
• Partner with the leadership team to define, prepare and communicate organizational plans, including quarterly, annual and 3-year strategy, staffing, and development plans

Your Professional Qualifications

• Minimum of 10+ years of operational execution experience including ability to manage
• Product Operation or Product Management experience preferred, ideally in the SaaS industry – experience with products targeted at both enterprise and SMB spaces will be beneficial. Healthcare technology experience is not required but ability to quickly learn a new industry will be critical
• Should be able to bring in best in class product or project management practices and build strong operational rigor within the product organization
• Strong leadership presence and relationship building to work with senior executives and internal stakeholders and partners. Comfortable in business and technical discussions.
• Excellent communication skills – written and verbal – strong and creative skillset when pulling together an effective, compelling, and captivating presentations connecting execution to business value and customer impact
• Proven experience and expertise using data to drive actionable insights and better organizational and/or product performance
• Proven ability to quickly earn the trust of sponsors and key stakeholders; set direction and approach; resolve conflict; deliver tough messages; execute with limited information and ambiguity. Demonstrated success in influencing a variety of stakeholders, building strong cross-functional relationships, and building operational processes and cadence
• Collaborative partner that takes initiative, is a solid key decision maker, but is flexible in solution creation
• Process improvement oriented, naturally organized, and comfortable with constant learning and iteration
• A flexible and creative thinker with the ability to generate out-of-the-box solutions, move through ambiguity, and adapt quickly as business needs change

About Tebra

Kareo and PatientPop have joined forces to become Tebra, the digital backbone for practice well-being. While our teams are still supporting both products, our new hires and current employees are now united as Team Tebra.

Tebra aims to unlock better healthcare by helping independent practices bring modernized care to patients everywhere. Well over 100,000 providers trust Tebra to elevate their patient experience, and help them grow their practice. At Tebra, we’re building the future of well-being together. That shared vision for tomorrow begins with compassion and humanity today.

Our Values

Start with the Customer

We get to know our customers – and their patients – and look at the world through their lens.

Keep It Simple

Healthcare is too complex. We aim to simplify it for everyone.

Stay Entrepreneurial

We reject the status quo and solve problems with creativity, perseverance, and a bias to action.

Better Together

We are erse, humble, and collaborative. We put the team first and win together.

Celebrate Success

Life is short and joy is underrated. We take time to have fun and celebrate success.

Perks & Benefits

In addition to our healthcare benefits, we also offer amazing perks! Need work from home basics? We offer a discount through Dell! We also offer a number of resources to help you keep your mind and body healthy. Check out obe Fitness or Gympass for a great workout, or LifeWorks Employee Assistance Program to find mental health resources, along with other resources for everyday occurrences.

(For Recruiter use only) #LI-BG1 #LI-Remote #BI-Remote

Remote Pay Range

$170,000—$200,000 USD

Tebra is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

California residents who apply or are recruited for a job with us: please carefully review our California-specific Privacy Notice under the California Consumer Protection Act here: https://www.tebra.com/privacy-policy/california-supplemental-notice/

If you would like to report a fraudulent Tebra job posting, please contact us at [email protected] and consider reporting your experience to the FBI’s Internet Crime Complaint Center or the Better Business Bureau to help keep others safe online, too.

Title: Strategic Operations Project Manager SME – Agile & Jira

LOCATION: Washington, DC / Remote

CLEARANCE/ACCESS LEVEL: Secret

Job Description:

We are a seasoned Full-spectrum data solutions firm. We deliver insights, strategies, data analytics, and technical expertise to accelerate data modernization. We specialize in data sciences and cloud solutions, application development and maintenance, program management, and health IT operations leveraging experience and trusted talent to solve the federal government’s most pressing business and technical challenges. Without you, it’s just data.

AMDEX is looking for a Strategic Operations Project Manager SME – Agile & Jira in support of Cyber Security operational processes.

• This role is at the center of efforts to execute IOD’s strategy to operationalize CISA resources in support of CIRCIA.
• They will be responsible for building Jira dashboards, training internal project teams on its use, and helping IOD automate the production of project status information for leadership and senior stakeholder consumption.
• Will lead recurring scrums for multiple projects and mentor other project team members to increase IOD’s Agile project management maturity.
• Develop project plans, monitor progress, and make necessary adjustments to keep projects on track.
• Identify and mitigate risks, resolve issues promptly, and ensure alignment with organizational goals and objectives is essential.
• Provide regular project status updates and reports, fostering a collaborative team environment, and driving continuous improvement in project management practices.

Required Education, Experience, & Skills

• 7+ years demonstrated experience managing complex projects using Agile methodologies and Jira.
• CSM Certification or similar.
• Expertise in Jira is required, as they need to be highly experienced in leveraging the full potential of the platform.
• Expertise in Agile methodologies such as Scrum and Kanban is essential.
• This role requires strong leadership skills, the ability to facilitate Agile ceremonies, and proficiency in using Jira for project tracking and management.
• Excellent organizational and communication skills to liaise with cross-functional teams, stakeholders, and senior management.

This position is contingent on contract award.

AMDEX Corporation offers a competitive salary package and attractive benefits package.

• Medical | Dental | Vision (Base plan employee premiums 100% company paid)
• Employer Paid Life and Disability Insurance, STD and LTD
• Employee Assistance Plan and Employee Discounts
• 11 Federal Holidays | PTO accrual with carryover
• 401(k) Plan with company match | Flexible Spending Accounts: Medical, Dependent, Transit
• Tuition Reimbursement & Training Assistance

Ad Operations Manager

Remote

GOBankingRates.comis a personal finance news and features website dedicated to helping visitorsLive Richer

From tips on saving money to investing for retirement or finding a good interest rate, GOBankingRates helps turn financial goals into milestones and money dreams into realities. Its content is regularly featured on top-tier media outlets, including MSN, Yahoo!, FOX Business, CNBC, Business Insider,USAToday and dozens of others. GOBankingRates specializes in connecting consumers with the financial institutions and products that best match their needs

Whats Interesting About This Role?

How Will You Make an Impact?

• Oversee daily operations related to the implementation, optimization, and migration of ad servers. Manage server setups across various platforms, which could include but not limited to Google Ad Manager, Operative, and Basis, ensuring minimal disruption to ongoing campaigns. Collaborate with technical teams to address and resolve any issues during server migration.
• Lead and mentor the Ad Operations team, providing hands-on training in ad trafficking, campaign management, and performance reporting. Conduct regular check-ins with the team to ensure alignment with campaign goals and foster a collaborative work environment that encourages continuous learning and professional growth.
• Manage the end-to-end process of ad campaigns, from order management to post-campaign analysis. Ensure campaigns are launched on time, meet clientexpectations for performance and delivery, and adhere to industry best practices.
• Monitor and analyze campaign performance data daily, identifying trends and areas for improvement. Implement strategies to optimize ROI, address delivery issues, and ensure campaigns achieve desired outcomes.
• Work closely with the Ad Operations Technical Lead to conduct thorough testing of ad creatives, ad logic, and ad placements, ensuring they meet client KPIs, achieve revenue goals, and optimize performance across all campaigns.
• Continuously evaluate and refine operational processes to enhance efficiency and better adhere to industry standards. Document processes for future reference andtraining purposes, ensuring consistency and knowledge sharing across the team.

What Will You Bring to Us?

• Minimum of 5-7 years of hands-on experience with various ad servers, includingGoogle Ad Manager, Operative, and Basis, with proven experience in servermigration.
• Bachelors degree in advertising, Marketing, or a related field.
• Demonstrated ability to lead, mentor, and train a team, with a focus on career development and fostering a collaborative environment.
• Strong analytical skills with a deep understanding of campaign managementtools, A/B testing, performance reporting, and ad trafficking.
• Proactive approach to identifying and resolving technical issues, ensuringminimal disruption to campaign execution.
• Ability to communicate complex technical issues in a clear, concise manner toboth technical and non-technical stakeholders.
• Strong organizational skills with the ability to manage multiple projectssimultaneously.
• Experience with process improvement methodologies is a plus.

The salary range for this role is $115,000 – $125,000 per year. Pay offered may varybased on a number of factors including but not limited to job-related knowledge, skills,experience, and location.

Benefits

• Competitive salary with excellent growth opportunity; we pride ourselves in having a team that exudes leadership, high initiative, creativity and passion.
• Awesome medical, dental and vision plans with heavy employer contribution
• Paid maternity leave and paternity leave programs
• Paid vacation, sick days and holidays
• Company funding for outside classes and conferences to help you improve your skills
• Contribution to student loan debt payments after the first year of employment
• 401(k) — employees can start contributing immediately. After the first year, GOBankingRates matches your contribution up to 4% of your salary

A note about our new norm: The world has changed and we know its important to adapt and to do our part to do what’s best for our team. Our number one priority is to have our team feel safe, balanced and connected. Were committed to providing our teams with the best resources and tools to navigate this new virtual world that were living in. We’ve also reinvented the ways in which we recognize, celebrate, and engage with each other to keep our culture strong!

Heres a peek into our world at GOBankingRates –

• Our teams are working remotely 100% for the foreseeable future. Were in the digital media space, so were mobile and flexible!
  • *Option to work from an office (if you need to get away!)
• Tools & resources are available to keep our team connected across North America. (JIRA, Trello, Slack, Zoom and so much more!)
• To keep our community engaged and connected, virtual team building events are held weekly and monthly.
• For wellness and balance, weekly virtual fitness classes such as yoga are available.
• To care for the local communities that were a part of across the U.S our team members host socially distanced philanthropic events every quarter.
• And most importantly, weve committed to consistent and transparent communication to help us all stay informed, engaged and to keep us on our path to success and #greatness.

We are an equal-opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Payer Data Operations Manager

US Remote

• Full-time
• Department: 360 – Medical Economics

Company Description

Privia Health is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers.

Job Description

The role includes troubleshooting and resolving data issues across multidisciplinary teams responsible for ensuring the integrity and operational health of key data pipelines. This inidual will own data procurement and related communication with payers, directing inquiries to the appropriate Privia health teams. Thisposition involves interfacing directly with payers to understand and design payer data exchanges supporting Privias various business lines. Additionally, this role will research complex data and process questions, identify root causes, and interact closely with business users and technical resources to drive data-related decisions. Collaborate with medical economics, product engineering, and market-based teams, as well as external stakeholders, to drive operational excellence and maturation of data operations.

• Oversee completion and communication of all new payer contract data procurement activities
• Monitor & manage successful completion of monthly data operations calendar; including awareness and
• proactive resolution of changes or break/fix scenarios
• Develop and achievement SLAs for new/update/break-fix scenarios
• Collaborate with engineering and analytics teams to align priorities, resolve issues, and adherence to internal standards
• Serve as the business owner for data processing activities and complete all necessary requirements to ensure implementation into appropriate environments
• Maintain close alignment with market representatives to proactively identify and address needs and drive value and efficiency
• Work across teams to perform appropriate audits to close the loop across internal systems and between Privia and payer partners example: confirmation of receipt (file delivered) and verification of expected impact (e.g. payer processed data and measure result changed)
• Manage administrative processes required for payer portal access
• Monitor payer programs to proactively adjust data operations as needed.
• Lead meetings to influence and consult both internal and external business partners on data operations

Qualifications

• 3+ years of healthcare experience
• Experience in working with and understanding health plan data files, record layouts and data content
• including but not limited to: 1) attribution and care coordination files 2) detail claims files 3) detail quality files 4) payer risk adjustment files.
• Experience with large payer files from United Healthcare, Blues plans, Aetna, Cigna and Humana preferred.
• Working knowledge of healthcare-related business functions such as claims processing, eligibility/attribution processes, quality metrics/measurement, value-based care, provider data management/credentialing
• Ability to define and execute day-to-day activities; report progress, raise issues, and seek alignment with direct supervisor and cross-functional teams
• Ability to identify or receive issues and drive to resolution, collaborate with other functional teams on more complex issues
• Strong ability to understand and express complex business processes and technical concepts effectively
• Experience operating effectively in a highly regulated environment (e.g. HIPAA, SOX)
• Strong organization skills and attention to detail
• Self-motivated with the ability to meet deadlines
• Eager to learn and adapt in a fast-paced, changing environment
• Ability to multi-task and manage competing priorities effectively

The salary range for this role is $100,000 to $125,000 in base pay and exclusive of any bonuses or benefits.This role is also eligible for an annual bonus targeted at 15% & restricted stock units.The base pay offered will be determined based on relevant factors such as experience, education, and geographic location.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Technical Requirements (for remote workers only, not applicable for onsite/in office work):

In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like https://www.speedtest.net/. This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.

Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. Privia is a better company when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.

Development Operations Coordinator Remote · Full time Company website

Administrative and operational support to the organization’s fundraising activities

Description

Reports to: Vice President of Development

WHO WE ARE

Guided by the belief that every child should experience the joy of reading, Book Trust is a national early literacy organization working to engage every child in book access, choice, ownership, and joy cultivating literacy-rich communities. We envision a world where every child, especially children from underserved communities, has access to books and discovers the power of reading. Currently serving more than 50,000 students across 12 states, Book Trust acts as an equity game changer, helping students build personal libraries with books they choose and become life-long learners in the process.

WHAT YOU DO

The Development Operations Coordinator (Coordinator) is responsible for providing administrative and operational support to the organization’s fundraising activities including, but not limited to, grants and database management, departmental administrative support, donor research, donor communication coordination and management, event support, and other activities related to revenue generation for Book Trust.

RESPONSIBILITIES

Data Management & Analytics

• Serve as primary lead and in-house expert on the organization’s Customer Relationship Management (CRM) database.
• In partnership with the Vice President of Systems, lead the transition from Donor Perfect to Salesforce.
• Enter data for donors, contacts, prospects, donations, event registrations, interactions and attributes from all sources (postal mail, online, response mail vendor, third-party and workplace giving organizations, satellite offices and phone donations) and adhereto complex policies, procedures and coding.
• Perform routine constituent record updates to include removing and consolidating duplicate records.
• As directed, generate routine and ad hoc reports from the constituent database.

Development Operations

• Log checks received through mail and ACH deposits reported to Development by the Finance/Operations Team.
• Acknowledge all donations and payments accurately and in a timely manner while performing quality control on such documents and media in accordance with Development policies and procedures for specific gift types.
• With extraordinary customer service, monitor, respond and resolve donor issues received by phone, mail, email or other communications.
• File and maintain centralized electronic and paper documents using standardized methods.
• Contribute to, learn and adopt new and/or updated procedures for processing donors, contacts, prospects, donations, event registrations, interactions, and attributes.
• Participate in ongoing review and evolution to best practice of development systems and work processes.

Prospect Research

• Conduct prospect research and prepare briefs and reports on iniduals, foundations, corporations, and other sources of revenue as directed by the Vice President of Development.
• In partnership with members of the Development Team, manage the grants calendar with application and reporting deadlines, supporting timely submission to funders.
• Update information in the CRM following established data standards.

Donor Communications

• Manage an active stewardship calendar for inidual, corporate, and foundation funders.
• Coordinate and draft stewardship reports and other donor reports as needed.
• Help initiate and manage workplace-giving and social giving programs.
• Liaise between Communications Team and Development Team to ensure development updates are included in external communications, including newsletters.

Event Logistics & Operations

• Collaborate with the internal team to ensure engaging signature event experiences for volunteers, participants, program partners, and sponsors.
• Provide research and logistics support to the Development Team for events as needed.
• Coordinate and draft sponsorship proposals for events as needed.
• Partner with the Communications Team to ensure robust event-communications plans are developed and actioned.
• Monitor event recruitment and fundraising progress, analyze results, and make data-driven recommendations to ensure event revenue goals are met.
• Provide onsite and logistical support at events when needed.

Administrative Support

• Support the Vice President of Development in coordinating Development Team meetings, ensuring virtual meeting rooms, agenda, and notes are comprehensive, timely, and organized.
• Manage travel coordination and logistics for all Development Team members.
• Provide scheduling support as needed to the Vice President and Assistant Vice President of Development with external partners.
• Occasionally support administrative activities in partnership with the CEO’s Executive Assistant.
• Perform other duties as assigned.

REQUIREMENTS AND QUALIFICATIONS

• Certificate, Associate or Bachelor’s degree in a relevant field (such as Nonprofit Management, Marketing, Communications, or Business) preferred.
• 1-3 years’ experience in a nonprofit organization with a focus on development operations/fundraising; internship experience welcomed.
• Strong working knowledge of Microsoft Office 365 Suite (Word, Excel, Outlook, PowerPoint), with an emphasis on Excel experience.
• Experience with a Customer Relationship Management (CRM) software in a nonprofit environment strongly preferred, preferably Salesforce, with experience including use of analytic tools, queries, and reports; comparabledatabase experience and fluency considered.
• Experience supporting events.

THE LOGISTICS

Start Date | October 2024

Location | Book Trust is a fully remote workplace. All staff work out of an agreed-upon home office in the United States. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Compensation and Benefits | Book Trust offers competitive wages and benefits, including health insurance with a dental, disability, and retirement plan, and other work/life benefits.

• The starting salary for the Development Operations Coordinator is $50,000.
• Benefits include:
  • Health, Dental, Vision, and Life Insurance, 100% paid for by Book Trust for the employee – along with Long-Term Disability
  • Health Savings Account (HSA)
  • SIMPLE IRA retirement plan with employer match
  • Flex (early closure) Fridays
  • Generous PTO:
    • 20 Days of Paid Time Off
    • 6 days paid sick leave/year
    • 11 Paid Holidays
    • Week-long year-end office closure
    • Personal holiday on (or around) your birthday
  • Cell Phone, Technology, and Wellness Benefit Stipends

THE PROCESS

Book Trust is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, religion, sex, national origin, age, sexual orientation, gender identity or expression, veteran status or disability. We encourage people from erse backgrounds to apply.

Application Deadline | Applications will be reviewed on a rolling basis until the position is filled. Priority review will be given to applicants submitting by September 13th.

Application Instructions | In lieu of a cover letter, this application includes short-answer questions and a resume upload. Pro-tip: complete your answers in a word processing document first and then copy them into the online application.

Interview Process | Interviewing at Book Trust is an inclusive process that typically includes six steps: Application Submission | Phone Screen | Hiring Exercise | Content + Culture Interviews | CEO Interview (finalists only) | Reference Checks

Questions | Questions can be directed to [email protected].

Salary

$50,000 – $50,000 per year

Operations Manager, QuadMed

Job:

Location: United Statess

Job Category: Healthcare Administration

Business Unit (brand): QuadMed

Job ID30977

Creating a better way. It’s more than just the philosophy we were founded on. It’s our purpose. For our employees, it means more time with patients. Unrushed visits to build meaningful relationships. And most importantly, an opportunity to empower our patients to achieve their full potential – at work and in life. Determined to make a difference? Join our health care revolution and be a part of something better.

GENERAL PURPOSE OF JOB

This position is responsible for managing both operations and client accounts to ensure superior client and patient satisfaction and operational effectiveness. This inidual will be the key integrator between the client, shared services, clinical quality and day-to-day operations. This position requires a flexible work schedule with the need to travel to visit clients, onsite health and wellness centers and direct reports. This is a remote position.

KEY RESPONSIBILITIES

• Serves as main client contact on strategic integration and expansion opportunities, maintaining strategic focus on client satisfaction and value-added strategies and demonstrates the ability to proactively identify client needs related to healthcare trends. Develops strategy and framework to collaboratively engage clients in creating joint solutions aligned to the client life cycle.
• Works closely with clients to promote and retain positive client relationships
• Attracts, retains, develops and manages, Health Center leadership to ensure employee engagement and client satisfaction; along with talent acquisition, employee development, employee relations issues, training, on-boarding, off-boarding, staff communication, and performance management.
• Identifies processes to improve overall performance of health centers and defines innovative measurements of performance standards to integrate corporate strategies.
• With leadership from the Director of Operations, establishes 1-3-5-year key account plans for client
• Ensures partnership between clinical departments within QuadMed Centers
• Completes clinic labor checklist, invoice approval, KIS process and monthly reports
• Accountable for client open issue list, Salesforce and performance guarantees
• Achieves of all established benchmarks on metrics
• Achieves excellent patient satisfaction by ensuring patients have a great experience when they visit the centers. Ensures patient complaints and incidents are addressed and will ensure CQI for any trends.
• Partnering with finance and Director of Operations on annual budgets and legal on annual SOW updates and any contract amendments.
• Leads clinic operations and can execute strategies, budgets and deliverables
• Ensures work environments are adequate and safe.
• Communicates and explains new directives, policies, or procedures to managers; for major changes, meets with entire operations staff to explain changes, answer questions, and maintain morale. Coordinates and communicates across remote sites and shares best practices with peers.
• Client and/or site meetings, including all report outs, RFPs, and overall client-centric business metrics.
• Evaluates all QuadMed programs in relation to overall client scorecard and ensures that each program performs and delivers on expected ROI.
• Promotes, enables, and executes on continuous improvement activity within the organization and is accountable for outcomes.
• Supports and promotes customer service and satisfaction through policy and procedural changes.
• Projects a positive image of the organization to advocates, customers, industry, and community.
• Travel required to visit centers and clients

SCOPE

• All assigned QuadMed clients and centers

JOB REQUIREMENTS

Education:

• Bachelor’s degree in business, Management, Healthcare Administration, Nursing or related field (or experience in lieu of education)
• A clinical degree (LPN, RN, BSN, APP) preferred but not required

Experience:

• Minimum five (5) years clinic/practice management experience
• Account management preferred
• Business and client relations with a solid foundation of business acumen to help drive solutions for health plan initiative preferred

Knowledge, Skills & Abilities:

• Work successfully with erse populations and demonstrated commitment to promote and enhance ersity and inclusion.
• Demonstrate knowledge of client’s business and healthcare relative to QM’s core competencies
• Knowledge and awareness of industry and healthcare trends
• Thorough knowledge of practices, theories, and policies involved in business and finance.
• Excellent analytical, decision-making, and problem-solving skills.
• Build a strong sense of common purpose aligning with mission and vision, across all work groups
• Build relationships by acting as a trusted advisor and inspiring confidence to support the objectives of QuadMed and client success
• Possesses excellent oral and written communication skills along with the ability to listen, understand and influence
• Projects management skills – able to champion organizational innovation and improve innovation capabilities across the team
• Understands and supports the primary care physician model and maintain an overall knowledge of clinical services; maintain the knowledge and ability to evaluate overall clinical services as it relates to operations, revenue, quality, care delivery, and compliance
• Respond effectively and meet time deadlines and perform effectively and decisively under pressure. Must have a proven track record of being self-motivated and successfully managing multiple projects within deadlines.
• Possesses strong computer skills including experience with MS Word, Excel and Power Point

Harry Quadracci was determined to do things differently, and to do them better. In 1991, the visionary print manufacturing CEO founded QuadMed out of the belief that there had to be a better way to provide his employees with access to affordable, high-quality health care. And what started as doing the right thing, ended up sparking a health care revolution. Now 30 years later, we partner with employers across the nation to provide value-driven health and wellness services in or near the workplace. With a focus on breaking down cost, access and quality barriers, we empower employees and their families to live healthier, happier lives.

We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.

QuadMed and Quad is proud to be an equal opportunity employer and values ersity. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. QuadMed and Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. QuadMed and Quad also prohibits harassment of applicants and employees based on any of these protected categories.

Drug Free Workplace

Stripe is hiring a remote Product Design Manager, Growth. This is a full-time position that can be done remotely anywhere in Canada or the United States.

Stripe - Online payment processing for internet businesses.

"

Location: Remote (Global) with optional on-site onboarding week

Job Description:

As a Technical Writer, you will be responsible for creating, improving, and maintaining our company’s technical documentation, which includes user manuals, API documentation, tutorials, and technical blog posts. You will collaborate closely with our product, engineering, and marketing teams to ensure the documentation aligns with our products and meets the needs of our users, including developers, DevOps professionals, and end-users.

Key Responsibilities:

* Primary Documentation Owner: Become the primary writer for all our product documentation. Ensure all materials are up-to-date, clear, and user-friendly.

Qualifications:

* Fluency in English: Excellent verbal and written communication skills in English. Native-level cultural understanding is preferred to ensure the content resonates with our primary audience.

Preferred Qualifications:

* Experience with open-source projects and communities.

Salary: $70-78K USD -> depending on experience

Application Process: Please include a link or document to a portfolio of recent work (minimum 3 examples). Candidates who do not provide a portfolio submission will not be considered.

",

Mozilla is hiring a remote Principal Product Manager, Generative AI. This is a contract position that can be done remotely anywhere in Canada or the United States.

Mozilla - Non-profit champions of the Internet.

Chili Piper is hiring a remote Senior Product Designer. This is a full-time position that can be done remotely anywhere in Non-US.

Chili Piper - Make meetings happen.

About the role

We are seeking a passionate and experienced Technical Product Manager to work on our portfolio of products. The first product this person will work on is the Axelar Interchain Token Service (ITS) https://www.axelar.network/its.

The development of Web3 technology faces a blockchain interoperability challenge. Applications that rely on digital tokens use bridges that strip away fungibility and functionality, or incur the heavy cost of deployment on multiple chains.

Axelar’s Interchain Token Service (ITS) is a product suite that supports issuing interchain tokens with the following features:

• Fungibility: Wrapped versions on connected chains are fungible with one another.
• Custom functionality: Custom tokens keep their features, cross-chain.
• Low overhead: Smart contracts and developer tools automate complex developer tasks.

The ideal candidate will have a strong technical background in blockchain technology, a deep understanding of blockchain interoperability, and a proven track record in product management. This role will involve close collaboration with engineering, marketing, and business development teams.

Your responsibilities

• Product Strategy & Roadmap:
  • Define and execute the vision and strategy of products.
  • Develop and maintain a comprehensive product roadmap that aligns with the company’s strategic goals, by collecting requirements from both internal teams and external partners/customers.
  • Prioritize product features and improvements based on customer feedback, market trends, and business objectives. Run customer interviews and market surveys to test new features.
• Technical Leadership:
  • Work closely with the engineering team to ensure technical feasibility and optimal implementation of product features.
  • Provide clear product requirements, user stories, and acceptance criteria to guide the development process.
  • Stay up-to-date with the latest trends and advancements in blockchain technology and interoperability.
• Cross-functional Collaboration:
  • Collaborate with marketing and business development teams to define go-to-market strategies and drive product adoption.
  • Engage with customers, partners, and stakeholders to gather feedback and identify opportunities for product improvement.
  • Act as the primary point of contact for all product-related inquiries and issues.
• Performance & Growth:
  • Monitor and analyze product performance metrics to ensure the success and growth of the Axelar Interchain Token Service.
  • Identify and implement strategies to improve user experience, scalability, and product security.
  • Drive continuous improvement and innovation within the product and the team.

Your profile

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Proven product management experience, focusing on blockchain technology or a related field.
• Strong understanding of blockchain concepts, decentralized networks, and related technologies.
• Excellent communication and presentation skills, with the ability to convey complex technical concepts to both technical and non-technical audiences.
• Ability to collaborate effectively with cross-functional teams and to manage multiple priorities and deliver results in a fast-paced environment.
• Strong organizational skills and ability to manage multiple projects simultaneously.
• Willingness to adapt to a fast-paced start-up environment and embrace new challenges.
• Strong technical background with the ability to understand and contribute to complex technical discussions. Coding experience is a plus.

Why us?

• Autonomous, distributed environment with the opportunity to work collaboratively in a erse team worldwide.
• The scope to contribute to high-impact work and make a difference on a decentralized protocol.
• The chance to challenge yourself while learning heaps of stuff in the process.
• Unlimited time off throughout the year to rest and recharge.
• Competitive compensation with tokens, experiencing growth from the initial phase.

About us

Interop Labs builds interoperability technology.

Interoperability between blockchains is crucial technology infrastructure for the growth of Web3 and the advancement of internet technology as a whole. Interop Labs is the initial developer of Axelar Network - the programmable Web3 interoperability platform, scaling the next generation of internet applications to billions of users. Axelar network’s key attributes are programmability, security and scalability.

Vimeo is hiring a remote Sr. Product Designer, AI. This is a full-time position that can be done remotely anywhere in the United States.

Vimeo - Everything you need to make, manage, and share brilliant videos.

Semrush is hiring a remote Product Marketing Manager (Innovation Hub). This is a full-time position that can be done remotely anywhere in Spain.

Semrush - Semrush is a leading online visibility management SaaS platform.

Blockdaemon is looking to hire a Senior Product Manager - EMEA to join their team. This is a full-time position that can be done remotely anywhere in EMEA or on-site in Dublin, or London.

Kiln is looking to hire a Lead Product Manager - Kiln DeFi to join their team. This is a full-time position that can be done remotely anywhere in Western EU or on-site in London, or Paris.

HashiCorp is hiring a remote Sr. Product Marketing Manager. This is a full-time position that can be done remotely anywhere in the United States.

HashiCorp - Cloud infrastructure automation.

Polygon is looking to hire an Associate Product Manager to join their team. This is a full-time position that can be done remotely anywhere in the United States.

Offchain Labs is looking to hire a Product Manager, Governance to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

Ava Labs is looking to hire a Technical Product Manager, Core/Consumer to join their team. This is a full-time position that can be done remotely anywhere in the United States or on-site in New York NY.

Harvest is hiring a remote Senior Manager, Product Design. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

Harvest - Simple online time tracking software.

Airtable is hiring a remote Data Scientist, Product. This is a full-time position that can be done remotely anywhere in the United States.

Airtable - Build powerful work apps, without coding.

Mozilla is hiring a remote Product Manager, Web Platforms. This is a full-time position that can be done remotely anywhere in Canada, Germany, UK, the United States or Africa.

Mozilla - Non-profit champions of the Internet.

Figma is hiring a remote Manager, Product Support (Weekend Shift). This is a full-time position that can be done remotely anywhere in the United States.

Figma - A design platform for teams who build products together.

Reddit is hiring a remote Senior Product Manager, Experimentation (Platform). This is a full-time position that can be done remotely anywhere in the United States.

Reddit - The front page of the internet.

HackerRank is hiring a remote Staff Product Designer. This is a full-time position that can be done remotely anywhere in India.

HackerRank - Accelerating the world's innovation.

Apollo is hiring a remote Principal Product Manager. This is a full-time position that can be done remotely anywhere in the United States.

Apollo - Apollo is the all-in-one sales intelligence platform.

Boulevard is hiring a remote Senior Product Marketing Manager. This is a full-time position that can be done remotely anywhere in the United States.

Boulevard - Software for self-care.

About the Opportunity

As Head of Product with Kadena you will help to identify market opportunities; understand the needs of developers, entrepreneurs, business partners, and consumers; and translate those needs into requirements, strategies and concrete roadmaps. You will work with our engineering, marketing and business development teams to help align product and adoption efforts across the organization.

This position will report directly to our Chief Business Officer, with the opportunity to grow with the role and company.

How You’ll Make An Impact

• Dive deep into the needs of web3 ecosystem participants to uncover needs and the most impactful product opportunities for growing the Kadena ecosystem
• Understand the competitive landscape and influence the strategy of how Kadena can unique position itself within that landscape
• Identify gaps in tech and product offerings and develop / recommend solutions
• Identify new opportunities for innovation
• Collaborate both internally as well as with customers, partners, and the community to generate consensus and deliver on your technical roadmaps
• Drive how the ecosystem of applications at and on Kadena grows and is maintained
• Stay current with and communicate industry trends and emerging web3 technologies and adoption strategies.
• Propose and implement process improvements and best practices.
• Understand and deliver opportunities for tokenization and real world business applications
• Drive user and product oriented thinking across the organization
• Act as a product evangelist and represent the company at public events

What Sets You Apart

• 8+ years of Product Management with provide cross-functional experience (ie. BD, Marketing, Legal)
• 3+ years experience in web3 product development (ideally with an L1 or L2).
• Have successfully taken multiple products through the entire go-to-market lifecycle, from discovery through delivery and adoption
• Successful execution of strategies to encourage developer and/or entrepreneur growth in an ecosystem
• Exposure to traditional financial products and their lifecycle or operation
• Strong emotional intelligence, communication skills, and ability to build consensus among a erse cross-functional team.
• Passionate about developing captivating user experiences that will make blockchain technology accessible to anyone
• A strong belief in Proof-of-Work

Kadena requires all employees to be fully vaccinated against COVID-19 as a condition of employment. Kadena considers requests for reasonable accommodations for medical or religious reasons pursuant to applicable law.

What We Offer

This role has an annual starting salary range of $200,000 - $240,000 + benefits listed below. Actual compensation is influenced by a wide array of factors including but not limited to your inidual skills and experience.

• Fully paid medical, vision, and dental insurance for full-time employees
• 16 weeks of paid parental leave
• Flexible savings accounts
• Company coin options
• Unlimited PTO (and a culture of taking time off) + 13 holidays
• Company wide closure between Christmas and New Years
• Remote company with annual in-person offsite
• Home office setup stipend
• Health & wellness benefit through Wellhub

Who We Are

Kadena is the industry’s only scalable layer 1 Proof of Work (PoW) blockchain. The principal feature that drives Kadena is scalability, which enables Kadena to deliver infrastructure-grade performance for any blockchain project. Along with our own smart contract language Pact, Kadena’s platform provides the world the tools and environment to turn ideas and ambitions into reality. Founded by Stuart Popejoy and William Martino who created JP Morgan’s first blockchain and led the SEC’s Crypto Committee, Kadena aims to allow for true blockchain mass adoption.

At Kadena, we value ersity, curiosity, a work/life balance, kindness, and teamwork.

Our Commitment to You

At Kadena we know that cultivating ersity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no inidual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.

With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural ersity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all of our team members to uphold these commitments.

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