fulltime
"
About Inflow
Inflow is a rapidly growing digital health start-up on a mission to help people with ADHD to reach their full potential. Inflow’s science-based program encompasses psychoeducation, habit development, medication management, and personalized coaching to provide comprehensive support to our members. With a growing community of members already experiencing transformational outcomes, we have the potential to become a category-defining company, making a significant impact on the lives of those with ADHD. This is an incredible opportunity to join a promising startup on an exciting trajectory, with top-tier investors and an exceptional founding team.
The Opportunity
We are seeking an exceptional Chief of Staff to join our team. In this pivotal role, you will work closely with the founders to drive strategic initiatives, optimize operations, and facilitate communication across our organization. As the Chief of Staff, you will play a critical role in our growth and success. We are especially interested in candidates with a background in consulting or investment banking who have hands-on experience within a startup and have actively contributed to its growth, specifically during the scaling phase from the seed or Series A stage onwards.
Key Responsibilities
* External Communication and Reporting: Collaborate with founders on board and investor communications to ensure transparency and clarity.
* Internal Communication and Operations: Take charge of company-wide communications, including OKR reporting, strategy updates, and all-hands meetings. Streamline operational processes for efficiency.* Finance: Work alongside our fractional CFO to manage company finances, including monthly and quarterly planning, expense management, and scenario planning.* Special Projects: Own high-level strategic projects typically managed by founders, such as 0-1 B2B strategy development.* Customer Support: Oversee a remote support team to ensure efficient customer support operations and knowledge sharing.* Cross-Functional Collaboration: Foster strong cross-functional collaboration across the organization, including project management of cross-team initiatives and removal of blockers where necessary.Key Requirements
* Minimum 2+ years of experience at an early-stage startup in a business operations, commercial, or strategic role.
* Minimum 2+ years of experience at a top-tier investment banking, consulting, or venture capital firm.* Highly organized, detail-oriented, structured, and process-driven. Strong project management skills.* Strong commercial awareness and financial acumen.* Strong execution skills - ability to move at an uncomfortably fast pace.* Highly data-driven and analytical and able to use data to inform and drive strategic decisions.* Excellent written and verbal communication and presentation skills.* Comfortable with working at an early-stage startup where there is a high degree of ambiguity and is able to navigate shifting priorities.Bonus Requirements
* Previous experience in the direct-to-consumer (D2C) health industry.
* Experience as a founder or in early-stage startup environments (0-1 experience).* Experience scaling customer support or operations-heavy departments.What We Can offer
* The opportunity to positively impact the lives of those with ADHD
* Competitive salary & equity* Flexible remote working environment* Health, vision and dental benefits (if you are US based)* 25 days’ vacation per year + public/federal holidays* 10 mental health days per year* 2 company retreats per year* Pension plan/401kWhat Our Members Say About Us
* \"I thought I was beyond help and that there just weren’t any ADHD-specific strategies out there. This app has already given me so much hope that I have lost over the years.”
* “This app is amazing and I’ve recommended it to everyone in my life who has ADHD or other mental health issues that they cope with.”",
ca / remote (ca)fulltime
"
Hi, I’m Ramin, the Head of Product at MedMe. At MedMe, we are passionate about empowering pharmacists to provide services beyond prescribing for patients in the community. Our mission is to build an all-in-one cloud-based platform that empowers pharmacists to schedule, document, and manage clinical services at scale. We help pharmacies transform into community health hubs.
We are building software for an industry that has relied on pen and paper throughout its history. This is why crafting, building, and constantly improving the end-to-end customer experience is essential. It’s crucial that we listen deeply to the erse needs of our pharmacies which could be located anywhere from dense urban jungles to small remote communities. We design and build for their needs to ultimately provide more proactive and sustainable care for the patients in their communities.
MedMe has the two largest pharmacy chains in Canada as clients; we are servicing over 3500 pharmacies, and we power over 14 million patient services. We played a critical role across the country throughout the pandemic in getting the larger population vaccinated. MedMe’s ultimate vision is to transform pharmacies from today’s dispensing locations to tomorrow’s health hubs.
MedMe has raised over $3.7M USD including from M12 (Microsoft’s Venture Fund), MaRS IAF, and Y-Combinator.
Our culture is defined by our core values—RICE: Rigorous, Impactful, Caring, and Elegant. We encourage curiosity and autonomy, focus on transformative impact in healthcare, champion open communication and collaboration, and strive for excellence through simplicity. Join our supportive and empowering team in our mission to reshape healthcare through innovation and creativity.
We are an equal opportunity employer, welcoming applicants from erse backgrounds to apply.
About the Role
As a Senior Product Manager at MedMe, you will play a pivotal role in shaping the future of our existing core product platform and features as well as emerging product areas. You'll work closely with our internal teams - engineering, design, customer operations - as well as with current and prospective customers of all sizes to ensure we are building what pharmacists need to work more effectively and provide better care to their community.
You will be an inidual contributor with significant autonomy, ownership, and impact on the platform and throughout the company, reporting directly to the Head of Product at MedMe.
The responsibilities of this role include:
* Lead and drive the execution of product development projects, ensuring that they are delivered on time and within scope.
* Oversee agile project management for your cross functional team* Ensure clear internal and external communication regarding product process and timelines* Collaborate closely with design, engineering, marketing and customer success to bring products and features to life.* Define clear product requirements and success metrics, effectively communicating requirements in user stories with well defined acceptance criteria* Monitor and analyze product performance against requirements/success metrics, gathering feedback from users and stakeholders to make data-driven decisions.* Manage and prioritize your squad’s product backlog, making strategic decisions about feature development and release schedules.* Contribute to the development of a clear product strategy and roadmap that aligns with the company's long-term goals and vision.* Evaluate the competitive landscape, industry trends, and market dynamics to identify opportunities for differentiation and growth.* Engage directly with customers to gain insights and feedbackOur ideal candidate:
* Proven track record of at least 3 years as a software product manager; bonus for healthcare experience but not required.
* Proven self-starter mindset and willingness to venture outside of defined responsibilitiesStrong interpersonal skills* Experience managing products and projects across multiple teams* Demonstrated data-driven approach to decision-making* Experience communicating with enterprise clients, managing expectations, understanding requirements, and getting stakeholder buy-in* Experience running and managing customer interviews and surveys* Proficiency in product design tools such as Figma* Proficiency in using SQL and other data query tools is appreciated* Expert level user of in project management tools such as Jira and agile methodology (scrum certification is a bonus)* Clear communication skills (written, verbal, presentations, demos) with the ability to present complex ideas clearly and concisely to stakeholders of all levels and backgrounds* Curiosity about the unknown and the desire to learnHow We Hire
MedMe is committed to a fair and equitable hiring process for all candidates. To ensure that each candidate’s journey is consistent and the selection process is unbiased, the team at MedMe will not be responding to any personal messages regarding this role or other opportunities.
The Interview Process
* Round 1: Phone screen with a member of the Talent team
* Round 2: Virtual 30-minute interview with one of our Product Leaders* Round 3: Virtual 45-minute team chat* Round 4a: Complete the MedMe Product take-home case study* Round 4b: Virtual 60-minute interview + case study presentation with a MedMe panel* Round 5: In-person 60-minute chat with one of our foundersThen, references + offer!
Annual Salary ranges from $110,000 - $160,000 CAD with additional stock options
Perks at MedMe
* Flexible health benefit plan
* Full dental, vision, physical & mental health plus health spending account* Performance development support (yearly budget for courses & conferences)Location
We are fully remote in Canada, however, we like to plan on-site team retreats!
MedMe is a proud equal opportunity workplace that is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We’re looking for motivated and compassionate people who can execute from the ground up and support the work that MedMe believes in.
MedMe is committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.
",
"
ABOUT US
Circle Medical is a venture-backed Y-Combinator healthcare startup on a mission to bring quality, delightful primary care to everyone on the planet. Built by top-tier physicians, engineers, and designers, our medical practice and underlying technology have pioneered how people find and receive care.
Circle Medical is the fastest growing telemedicine provider in the US and has seen incredible growth of over 200% per year in each of the previous two years. We are looking for deeply motivated team players who are driven to solve some of the biggest challenges in healthcare so that people can live longer and healthier lives.
More about us can be found on our website!
DESCRIPTION
We are looking for a Full Stack Engineer to join our team based out of our office in Montreal.
We are looking for passionate, mission-driven engineers who take pride in the products they build. As a Full Stack Growth Engineer, you'll work alongside other engineers, product designers, operation experts and clinicians to build patient-facing features in the core product.
Our primary backend technologies are Ruby, Rails, and PostgreSQL. However we also make use of Serverless functions, Rudderstack, Amplitude, Looker, Braze, GrowthBook and a multitude of other tools to measure our impact.
As a member of the growth you would collaborate on all aspects of the customer acquisition lifecycle. You will uncover and measure market opportunities, build proof of concepts software and measure your impact with a rigorous scientific approach to your work.
WHAT YOU’LL DO:
* Design and implement experiments to improve patient acquisition, activation and retention
* Setup data analytics to understand user behavior* Write proof of concept code that takes advantage of opportunity windows you and your team uncover* Iterate over copy/layouts/designs in collaboration with design and product folks to optimize our KPIs* Write secure, HIPAA-compliant software* Contribute to the engineering culture and hiringWHAT YOU’LL BRING:
* 8+ years of experience developing Web applications
* Excellent programming skills* Excellent knowledge of Ruby/Rails, Javascript and HTML/CSS* Ability to create prototypes quickly* Good understanding of growth metrics and ability to make decisions from data* An experimental mindset steeped in the scientific method* Experience shipping and maintaining Web applications in production environments* Good eye for design and ability to make product decisions* Excellent written and verbal communication skills* Entrepreneurial mindsetWHAT WILL GIVE YOU AN EDGE:
* Degree in computer science, math, or similar fields
* A true understanding and appreciation of the scientific method* Ability to wear multiple hats* A hacker mindset* A data-driven approach paired with healthy curiosity* Good knowledge of computer security and privacy protection* Understanding of Hotwire/Turbo/Stimulus* TDD approachCOMPENSATION
In alignment with our values, Circle Medical has transparent salaries based on location, output levels, and options to trade cash for stock.
This is a full-time, salaried position, with an annual salary (cash and stock combined) of $161,000 to $197,000 CAD plus generous vacation, full medical/dental benefits (depending on work location).
Benefits:
- Flexible vacation & generous sick leave after 90-days
- Paid bonus holidays in addition to local statutory holidays
- $500 annual education and development reimbursement
- Medical, Dental, Vision, Disability & Life insurance benefits for eligible Employees, enhancing local provincial coverage (eligibility after 90-days)
- Wellness perks, including discounts for mental health programs and online wellness courses
- Weekly in-office team lunches!
Circle Medical is an equal-opportunity employer and affirmatively seeks ersity in its workforce. Circle Medical recruits qualified applicants and advances in the employment of its employees without regard to race, colour, religion, gender, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
",
"
ABOUT US
Circle Medical is a UCSF Health Affiliate and adult-only primary care practice committed to the empanelment of primary care providers resulting in high quality, continuity of care for their patients through telemedicine. We are an evidence-based practice that leverages our proprietary HIPAA-compliant technology that ensures a delightful and safe experience for patients and clinicians via two-way, video-audio appointments.
We accept most PPO plans and help our patients understand their coverage so that providers can focus on what is most important.
Please find out more about us on our website.
DESCRIPTION
**We have openings for board-certified MDs and DOs immediately that live in South Carolina. **
We need independent primary care physicians that can start immediately. Pay is based on the number of states and APPs the physician supervises and collaborates with, with a maximum earning potential of $10,000 per month. Malpractice with tail is also provided.
The Physician's role entails functioning as a collaborating physician with nurse practitioners and physician assistants. The Physician will collaborate mostly asynchronously with their assigned mid-level providers to conduct patient chart audits per applicable regulations, delegate prescriptive authority, etc. Furthermore, the physician must fulfill any federal/state-specific requirements as a collaborator (e.g., attendance in meetings, etc.).
The role requires confidence in clinical decision-making while adhering to our evidence-based clinical guidelines as influenced by our affiliation with USCF Health. Our in-house developed and engineered EHR tool makes proper documentation and chart review easy. As a contracted provider, hours are incredibly flexible. We are a 7-day-a-week operation that allows providers to set their reoccurring schedules within any combination of days and hours. The number of hours dedicated to this role will vary based on active state licenses, and the number of APPs assigned at any given time. Currently, our collaborating physicians are trending anywhere from 5 to 30 hours per month (total).
What You'll Bring
* Must live in the state of South Carolina
* Board-certified in Internal Medicine or Family Medicine and licensed to practice in good standing with a matching DEA (with schedule II) in South Carolina* Active DEA License must have the authorization to prescribe all schedules* At ease learning and adapting to new technologiesRequirements
* Completed an accredited MD/DO program with a national certification
* Must be Board Certified in Family or Internal Medicine* Active DEAs with all schedules in good standing that match the state licenses you have and intend to collaborate in* Two years post-residency practice experience is strongly preferred; 3-5+ years is ideal* Must have the ability to supervise a minimum of 4 mid-level practitioners (some states may be more)* At ease learning and adapting to new technologies* Must be comfortable working remotely in a virtual team setting* Must adhere to our patient service level expectations* Ideal candidates will have experience as primary care providers in a clinical setting.* Although telemedicine experience is not required, it is preferred. * Willingness to learn how to diagnose and treat a variety of adult/primary care conditions * Due to a high volume of applicants, providers that are actively and fully licensed with matching DEAs with all schedules in South Carolina and at least 1 of the following states with a matching DEA (with schedule II): AK, AZ, CA, CO, CT, DC, FL, IL, NJ, NV, NY, OR, PA, TN, TX, VA, WA with the ability to obtain additional state licenses and DEAs as needed will take priority.",
"
ABOUT US
Circle Medical is a UCSF Health Affiliate and adult-only primary care practice committed to the empanelment of primary care providers resulting in high quality, continuity of care for their patients through telemedicine. We are an evidence-based practice that leverages our proprietary HIPAA-compliant technology that ensures a delightful and safe experience for patients and clinicians via two-way, video-audio appointments.
We accept most PPO plans and help our patients understand their coverage so that providers can focus on what is most important.
Please find out more about us on our website.
DESCRIPTION
**We have openings for board-certified MDs and DOs immediately that live in South Carolina. **
We need independent primary care physicians that can start immediately. Pay is based on the number of states and APPs the physician supervises and collaborates with, with a maximum earning potential of $10,000 per month. Malpractice with tail is also provided.
The Physician's role entails functioning as a collaborating physician with nurse practitioners and physician assistants. The Physician will collaborate mostly asynchronously with their assigned mid-level providers to conduct patient chart audits per applicable regulations, delegate prescriptive authority, etc. Furthermore, the physician must fulfill any federal/state-specific requirements as a collaborator (e.g., attendance in meetings, etc.).
The role requires confidence in clinical decision-making while adhering to our evidence-based clinical guidelines as influenced by our affiliation with USCF Health. Our in-house developed and engineered EHR tool makes proper documentation and chart review easy. As a contracted provider, hours are incredibly flexible. We are a 7-day-a-week operation that allows providers to set their reoccurring schedules within any combination of days and hours. The number of hours dedicated to this role will vary based on active state licenses, and the number of APPs assigned at any given time. Currently, our collaborating physicians are trending anywhere from 5 to 30 hours per month (total).
What You'll Bring
* Must live in the state of South Carolina
* Board-certified in Internal Medicine or Family Medicine and licensed to practice in good standing with a matching DEA (with schedule II) in South Carolina* Active DEA License must have the authorization to prescribe all schedules* At ease learning and adapting to new technologiesRequirements
* Completed an accredited MD/DO program with a national certification
* Must be Board Certified in Family or Internal Medicine* Active DEAs with all schedules in good standing that match the state licenses you have and intend to collaborate in* Two years post-residency practice experience is strongly preferred; 3-5+ years is ideal* Must have the ability to supervise a minimum of 4 mid-level practitioners (some states may be more)* At ease learning and adapting to new technologies* Must be comfortable working remotely in a virtual team setting* Must adhere to our patient service level expectations* Ideal candidates will have experience as primary care providers in a clinical setting.* Although telemedicine experience is not required, it is preferred. * Willingness to learn how to diagnose and treat a variety of adult/primary care conditions * Due to a high volume of applicants, providers that are actively and fully licensed with matching DEAs with all schedules in South Carolina and at least 1 of the following states with a matching DEA (with schedule II): AK, AZ, CA, CO, CT, DC, FL, IL, NJ, NV, NY, OR, PA, TN, TX, VA, WA with the ability to obtain additional state licenses and DEAs as needed will take priority.",
"
ABOUT US
Circle Medical is the fastest growing telemedicine provider in the US and has seen incredible growth of over 200% per year in each of the previous two years.
Circle Medical is a venture-backed Y-Combinator healthcare startup on a mission to bring quality, delightful primary care to everyone on the planet. Built by top-tier physicians, engineers, and designers, our medical practice and underlying technology have pioneered how people find and receive care.
Our focus on building directly for our patients and providers to address serious care accessibility issues has enabled us to grow over 3X year-over-year. We’re now using our most recent round of funding from WELL Health, backed by Sir Li Ka-shing, to continue building out our hybrid in-clinic and telemedicine model across all fifty states.
More about us can be found on ourwebsite.
DESCRIPTION
We are currently looking for a Provider Support Coordinator to join the TPT Success team at Circle Medical Technologies. As we continue to grow, we are constantly searching for exceptional talent to be a part of our team. This position is full-time in office, and will be based out in our Montreal office located in Mile-End.
WHAT YOU’LL DO
* Respond promptly to inquiries and requests from Telemedicine Providers
* Collaborate cross-functionally with other support teams to address provider issues and ensure timely resolution* Communicate schedule changes with patients via our chat system* Update, track, and maintain provider data and patient charts* Promote the use of Best Practices and report provider call-outs* Regularly report provider feedback and issues to management* Performs other related duties as assigned by your managerWHAT YOU’LL BRING
* At least one year of related experience required
* Excellent verbal and written communication skills in English* Strong attention to detail and time management skills* Strong interpersonal and customer service skills* Ability to be self-sufficient and resourceful when problem-solving* Proficiency with Google Suite/Workspace or related software, with the ability to quickly learn new software needed to support our remote telemedicine working environment* Ability and eagerness to adapt to a fast-paced environment and quickly learn new workflows.WHAT WILL GIVE YOU AN EDGE:
* Proven track record with other startups or VC-funded companies
* Familiarity with the teams and roles within a healthcare organization* Prior experience in a healthcare or tech setting as a customer success agentCOMPENSATION
In alignment with our values, Circle Medical has transparent salaries based on output levels, and options to trade cash for stock.
This is a full-time, hourly, non-exempt position with a rate range of $21 - $23 CAD
Montreal Office Benefits:
*
Sick leave and vacation, accrued and eligibility after 90-days \*
Plus 10 annual paid Holidays\*
$500 annual education and development reimbursement \*
Extended Health Benefit for eligible Employee and Defendants, enhancing local provincial coverage + life & disability\*
Wellness perks, including discounts for mental health programs and online wellness courses\*
Weekly in-office team lunches!\Circle Medical is an equal opportunity employer and affirmatively seeks ersity in its workforce. Circle Medical recruits qualified applicants and advances in the employment of its employees without regard to race, color, religion, gender, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
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Provider Support Coordinator
À PROPOS DE NOUS
Circle Medical est le fournisseur de télémédecine qui connaît la croissance la plus rapide aux États-Unis et a connu une croissance incroyable de plus de 200 % par an au cours de chacune des deux années précédentes.
Circle Medical est une startup de soins de santé Y-Combinator financée par du capital-risque et dont la mission est d'apporter des soins primaires de qualité et agréables à tous les habitants de la planète. Construits par des médecins, des ingénieurs et des concepteurs de haut niveau, notre pratique médicale et la technologie sous-jacente ont été pionnières dans la façon dont les gens trouvent et reçoivent des soins.
Notre concentration sur la construction directe de solutions permettant à nos patients et à nos prestataires de résoudre de graves problèmes d'accessibilité aux soins nous a permis de croître de plus de 3 fois d'une année sur l'autre. Nous utilisons désormais notre plus récente ronde de financement de WELL Health, soutenue par Sir Li Ka-shing, pour continuer à développer notre modèle hybride de clinique et de télémédecine dans les cinquante États.
Pour en savoir plus sur nous, consultez notre site Web .
DESCRIPTION
Nous recherchons actuellement un coordonnateur de soutien aux fournisseurs pour rejoindre l'équipe TPT Success de Circle Medical Technologies. Alors que nous poursuivons notre croissance, nous sommes constamment à la recherche de talents exceptionnels pour faire partie de notre équipe. Ce poste est à temps plein et sera basé dans notre bureau de Montréal situé dans le Mile-End.
CE QUE VOUS FAIREEZ
*
Répondre rapidement aux demandes de renseignements et aux demandes des fournisseurs de télémédecine\*
Collaborer de manière interfonctionnelle avec d'autres équipes de support pour résoudre les problèmes des fournisseurs et garantir une résolution rapide\*
Communiquer les changements d'horaire aux patients via notre système de chat\*
Mettre à jour, suivre et maintenir les données des prestataires et les dossiers des patients\*
Promouvoir l’utilisation des meilleures pratiques et signaler les interventions des fournisseurs\*
Signaler régulièrement les commentaires et les problèmes des fournisseurs à la direction\*
Effectue d'autres tâches connexes assignées par votre gestionnaire\CE QUE VOUS APPORTEREZ
*
Au moins un an d'expérience connexe requise\*
Excellentes compétences en communication verbale et écrite en anglais\*
Grande attention aux détails et compétences en gestion du temps\*
Solides compétences interpersonnelles et en service à la clientèle\*
Capacité à être autonome et ingénieux lors de la résolution de problèmes\*
Maîtrise de Google Suite/Workspace ou d'un logiciel connexe, avec la capacité d'apprendre rapidement de nouveaux logiciels nécessaires pour prendre en charge notre environnement de travail de télémédecine à distance.\*
Capacité et désir de s'adapter à un environnement en évolution rapide et d'apprendre rapidement de nouveaux flux de travail.\CE QUI VOUS DONNERA UN AVANTAGE :
*
Expérience avérée auprès d’autres startups ou sociétés financées par du capital-risque\*
Familiarité avec les équipes et les rôles au sein d'un organisme de santé\*
Expérience préalable dans un environnement de soins de santé ou de technologie en tant qu'agent de réussite client\COMPENSATION
Conformément à nos valeurs, Circle Medical propose des salaires transparents basés sur les niveaux de production et des options d'échange d'espèces contre des actions.
Il s'agit d'un poste à temps plein, horaire, non exonéré, avec une fourchette de taux de 21,00 $ à 23,00 $ CAD.
Avantages du bureau de Montréal :
*
Congés de maladie et vacances accumulés et admissibilité après 90 jours\*
Plus 10 congés payés annuels\*
Remboursement annuel de 500 $ pour les études et le développement\*
Prestation de santé complémentaire pour les employés et personnes à charge admissibles, améliorant la couverture provinciale locale + vie et invalidité\*
Avantages de bien-être, y compris des réductions sur les programmes de santé mentale et les cours de bien-être en ligne\*
Déjeuners d'équipe hebdomadaires au bureau !\Circle Medical est un employeur garantissant l'égalité des chances et recherche résolument la ersité au sein de son personnel. Circle Medical recrute des candidats qualifiés et progresse dans l'emploi de ses employés sans égard à la race, la couleur, la religion, le genre, le sexe, l'orientation sexuelle, l'identité de genre, l'expression de genre, l'âge, le handicap, les informations génétiques, l'origine ethnique ou nationale, l'état civil, statut de vétéran, ou tout autre statut protégé par la loi.
",
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ABOUT US
Circle Medical is the fastest growing telemedicine provider in the US and has seen incredible growth of over 200% per year in each of the previous two years.
Circle Medical is a venture-backed Y-Combinator healthcare startup on a mission to bring quality, delightful primary care to everyone on the planet. Built by top-tier physicians, engineers, and designers, our medical practice and underlying technology have pioneered how people find and receive care.
More about us can be found on our website.
DESCRIPTION
We are currently looking for a Medical Director of Clinical Experience to join the Clinical Support Team at Circle Medical Technologies. As we continue to grow, we are constantly searching for exceptional talent to be a part of our team. The position is responsible for asynchronous clinical support to patients, managing ancillary staff of the clinical support team, and collaborating with providers in multiple states.
CLINICAL EXPERIENCE TEAM
*
Collaborate with patient experience teams (patient care advocates and clinical operations coordinators) to address urgent clinical grievances pertaining to patient care while also:\*
assessing quality of medical care delivered to patients by 1099 & W2 providers; \*
ensuring evidence-based medical practices are upheld; \*
follow up with 1099 providers as needed to review specific incidents/grievances and; \*
report progress and/or concerns back to the Executive Clinical Leadership team with actionable insights and plans\*
Reduce conflict and increase patient satisfaction whenever possible through timely response to patient phone calls, chats and tasks including:\*
Re-route medications to pharmacies (including controlled substances) as needed\*
Collaborate with Operations Manager, Clinical Experience to develop and implement workflows for ancillary staff\*
Liaise with clinical and nonclinical stakeholders, as well as engage directly with consumer pharmacies to build, strengthen and solidify relationships to improve patient outcomes and delivery of care \*
Partner with the Director of Compliance to ensure internal and external processes across the company meet or exceed state, federal and local guidelines\PATIENT CARE, ASYNCHRONOUS
*
Assist in timely completion of clinical tasks for W2 and 1099 providers who are out of office, including: \*
Address critical results or recommendations, such urgent lab, imaging, and/or specialist results or recommendations, with patients via chat or video visit \*
Send medications on behalf of treating providers to pharmacies, including controlled substances, as needed\*
Provide clinical expertise when necessary to perform clinical chart review for patients requesting asynchronous care via Circle Medical’s chat feature. Fulfill previously determined care plan (by W2 or 1099 PCPs) action items when consistent with standards of care, including referrals, lab/imaging orders, patient letters, and medical forms\*
Address patients clinical concerns sent via chat and, if indicated, communicate with patient via video visit or phone call for urgent clinical issues \*
Provide patient education regarding disease management, therapies, and healthful behaviors via chat\PROVIDER QA
* Serve as a collaborating/supervising physician in accordance with respective state regulations for 1099 advanced practice providers in states which you hold active licenses and DEA registrations (minimum 2-3 APPs per state); includes chart review and clinical guidance
* Hold clinical office hours (1-2 hrs per week) to educate and inform other Circle Medical 1099 providers, who may bring specific clinical questions regarding standards of care and/or Circle Medical evidence-based medicine (EBM) guidelines.* Communicate appropriately and tactfully with team members, consultants, patients, and community. * Participate in staff planning, in-service, and other meetings as needed. * Perform other duties as assigned.WHAT YOU’LL BRING
* Excellent verbal and written communication skills
* Exemplary organizational skills and attention to detail* Exceptional time management skills with a proven ability to meet deadlines* Strong analytical and problem-solving skills* Strong supervisory and leadership skills* Ability to prioritize tasks and delegate them when appropriate* Ability to function well in a high-paced and at times stressful environment* Proficient with Google WorkspaceEDUCATION & EXPERIENCE
* Board certified in Internal or Family Medicine
* Completed an accredited Internal or Family Medicine residency program* Minimum of 1 year managing a team of providers* Experience with hybrid primary care practice, and program design* Minimum of 4-5 years of primary care experience* Minimum of 10 state licenses in open service areas, and willingness to obtain and maintain additional licenses with the support of our Circle Medical Credentials Team* For reference, here are the top 17 states in descending order:* CA, FL, TX, NY, NJ, VA, PA, WA, IL, AZ, TN, OR, CO, MD, MA, NV, DC* Willingness to learn how to diagnose and treat a variety of adult/primary care conditions * Telemedicine/remote clinical experience preferredWHAT WILL GIVE YOU AN EDGE
* Proven track record with other startups or VC-funded companies
* Active licenses in CA, FL, NY, TX; willingness to obtain licenses for all states Circle Medical provides service* Active CA, FL, NY, and TX DEA certified with all schedules and in good standing; eligible to obtain additional DEAs for all service areas* Experience collaborating across multiple states and understanding state regulations* Full availability for state collaborationsCOMPENSATION
In alignment with our values, Circle Medical has transparent salaries based on output levels, and options to trade cash for stock.
This is a full-time, salaried position with an annual salary range of $162,500 to $195,000 USD plus, generous vacation, with full medical and dental benefits, and 401K with company matching.
Benefits supporting our clinicians
*
Malpractice Insurance - Malpractice fees to insure your practice at Circle Medical is covered 100%.\*
UpToDate Subscription - An evidence-based clinical research tool\Circle Medical is an equal opportunity employer and affirmatively seeks ersity in its workforce. Circle Medical recruits qualified applicants and advances in the employment of its employees without regard to race, color, religion, gender, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
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ca)full stackfulltimeqc
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ABOUT US
Circle Medical is the fastest-growing telemedicine provider in the US and has seen incredible growth of over 200% per year in each of the previous two years.
Circle Medical is a venture-backed Y-Combinator healthcare startup on a mission to bring quality, delightful primary care to everyone on the planet. Built by top-tier physicians, engineers, and designers, our medical practice and underlying technology have pioneered how people find and receive care.
Our focus on building directly for our patients and providers to address serious care accessibility issues has enabled us to grow over 3X year-over-year. We’re now using our most recent round of funding from WELL Health, backed by Sir Li Ka-shing, to continue building out our hybrid in-clinic and telemedicine model across all fifty states.
DESCRIPTION
We are seeking a talented Engineering Manager to lead one of our teams of engineers and contribute to the successful delivery of our mission. As an Engineering Manager your primary goal will be to ensure your team delivers impactful work, reliably. You will be responsible for managing software development projects, overseeing the development process, mentoring team members, and hiring.
WHAT YOU’LL DO
* Manage the day-to-day activities of a team of engineers within the Engineering department, including planning, prioritizing, and allocating work.
* Collaborate with Product Managers and other stakeholders to deliver impactful work.* Build and maintain a positive team culture that promotes our core values.* Develop and implement engineering processes and methodologies to improve efficiency and quality.* Monitor project timelines and ensure that deliverables are completed on time.* Work with the Product Managers to translate product requirements into engineering specifications.* Conduct code reviews and ensure that code is of high quality, maintainable, tested and scalable.* Provide technical guidance and mentorship to junior engineers.* Assist recruitment team in hiring new engineering talent.WHAT YOU’LL BRING
* Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
* 5+ years of experience in software engineering.* 2+ years of experience in a leadership role, managing a team of engineers.* Experience with our Tech Stack (React/Ruby).* Experience working with Agile development methodologies.* Excellent communication and interpersonal skills.* Ability to manage multiple projects and priorities simultaneously.WHAT WILL GIVE YOU AN EDGE
* Experience in health tech or related industry.
* Experience with Startups / VC funded companiesCOMPENSATION
In alignment with our values, Circle Medical has transparent salaries based on location, output levels, and options to trade cash for stock.
This is a full-time, salaried position starting with an annual base salary of $161,000 and $221,000 CAD, plus generous vacation, fully paid medical health insurance, and dental & vision benefits.
Additional Benefits
- Flexible vacation & generous sick leave after 90-days
- Paid bonus holidays in addition to local statutory holidays
- $500 annual education and development reimbursement
- Medical, Dental, Vision, Disability & Life insurance benefits for eligible Employees, enhancing local provincial coverage (eligibility after 90-days)
- Wellness perks, including discounts for mental health programs and online wellness courses
- Weekly in-office team lunches in Montreal!
Circle Medical is an equal-opportunity employer and affirmatively seeks ersity in its workforce. Circle Medical recruits qualified applicants and advances in the employment of its employees without regard to race, color, religion, gender, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
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ABOUT US
Circle Medical is the fastest growing telemedicine provider in the US and has seen incredible growth of over 200% per year in each of the previous two years.
Circle Medical is a venture-backed Y-Combinator healthcare startup on a mission to bring quality, delightful primary care to everyone on the planet. Built by top-tier physicians, engineers, and designers, our medical practice and underlying technology have pioneered how people find and receive care.
More about us can be found on our website.
DESCRIPTION
We are currently looking for a Medical Director of Clinical Experience to join the Clinical Support Team at Circle Medical Technologies. As we continue to grow, we are constantly searching for exceptional talent to be a part of our team. The position is responsible for asynchronous clinical support to patients, managing ancillary staff of the clinical support team, and collaborating with providers in multiple states.
CLINICAL EXPERIENCE TEAM
*
Collaborate with patient experience teams (patient care advocates and clinical operations coordinators) to address urgent clinical grievances pertaining to patient care while also:\*
assessing quality of medical care delivered to patients by 1099 & W2 providers; \*
ensuring evidence-based medical practices are upheld; \*
follow up with 1099 providers as needed to review specific incidents/grievances and; \*
report progress and/or concerns back to the Executive Clinical Leadership team with actionable insights and plans\*
Reduce conflict and increase patient satisfaction whenever possible through timely response to patient phone calls, chats and tasks including:\*
Re-route medications to pharmacies (including controlled substances) as needed\*
Collaborate with Operations Manager, Clinical Experience to develop and implement workflows for ancillary staff\*
Liaise with clinical and nonclinical stakeholders, as well as engage directly with consumer pharmacies to build, strengthen and solidify relationships to improve patient outcomes and delivery of care \*
Partner with the Director of Compliance to ensure internal and external processes across the company meet or exceed state, federal and local guidelines\PEOPLE MANAGEMENT
* Develop Clinical Experience team (W2 staff physicians and non-clinical staff) through coaching, feedback, exposure, and stretch assignments which aligns employee career development goals with organizational objectives
* Establish clear responsibilities and processes for monitoring work and measuring results including holding self and others accountable to meet agreed upon company goals.* Address difficult issues involving performance, communication, and/or patient care, and support others who do the samePATIENT CARE, ASYNCHRONOUS
*
Assist in timely completion of clinical tasks for W2 and 1099 providers who are out of office, including: \*
Address critical results or recommendations, such urgent lab, imaging, and/or specialist results or recommendations, with patients via chat or video visit \*
Send medications on behalf of treating providers to pharmacies, including controlled substances, as needed\*
Provide clinical expertise when necessary to perform clinical chart review for patients requesting asynchronous care via Circle Medical’s chat feature. Fulfill previously determined care plan (by W2 or 1099 PCPs) action items when consistent with standards of care, including referrals, lab/imaging orders, patient letters, and medical forms\*
Address patients clinical concerns sent via chat and, if indicated, communicate with patient via video visit or phone call for urgent clinical issues \*
Provide patient education regarding disease management, therapies, and healthful behaviors via chat\PROVIDER QA
* Serve as a collaborating/supervising physician in accordance with respective state regulations for 1099 advanced practice providers in states which you hold active licenses and DEA registrations (minimum 2-3 APPs per state); includes chart review and clinical guidance
* Hold clinical office hours (1-2 hrs per week) to educate and inform other Circle Medical 1099 providers, who may bring specific clinical questions regarding standards of care and/or Circle Medical evidence-based medicine (EBM) guidelines.* Communicate appropriately and tactfully with team members, consultants, patients, and community. * Participate in staff planning, in-service, and other meetings as needed. * Perform other duties as assigned.WHAT YOU’LL BRING
* Excellent verbal and written communication skills
* Exemplary organizational skills and attention to detail* Exceptional time management skills with a proven ability to meet deadlines* Strong analytical and problem-solving skills* Strong supervisory and leadership skills* Ability to prioritize tasks and delegate them when appropriate* Ability to function well in a high-paced and at times stressful environment* Proficient with Google WorkspaceEDUCATION & EXPERIENCE
* Board certified in Internal or Family Medicine
* Completed an accredited Internal or Family Medicine residency program* Minimum of 1 year managing a team of providers* Experience with hybrid primary care practice, and program design* Minimum of 4-5 years of primary care experience* Minimum of 10 state licenses in open service areas, and willingness to obtain and maintain additional licenses with the support of our Circle Medical Credentials Team* For reference, here are the top 17 states in descending order:* CA, FL, TX, NY, NJ, VA, PA, WA, IL, AZ, TN, OR, CO, MD, MA, NV, DC* Willingness to learn how to diagnose and treat a variety of adult/primary care conditions * Telemedicine/remote clinical experience preferredWHAT WILL GIVE YOU AN EDGE
* Proven track record with other startups or VC-funded companies
* Active licenses in CA, FL, NY, TX; willingness to obtain licenses for all states Circle Medical provides service* Active CA, FL, NY, and TX DEA certified with all schedules and in good standing; eligible to obtain additional DEAs for all service areas* Experience collaborating across multiple states and understanding state regulations* Full availability for state collaborationsCOMPENSATION
In alignment with our values, Circle Medical has transparent salaries based on output levels, and options to trade cash for stock.
This is a full-time, salaried position with an annual salary range of $226,250 to $271,500 plus, generous vacation, with full medical and dental benefits, and 401K with company matching.
Benefits supporting our clinicians
*
Malpractice Insurance - Malpractice fees to insure your practice at Circle Medical is covered 100%.\*
UpToDate Subscription - An evidence-based clinical research tool\Circle Medical is an equal opportunity employer and affirmatively seeks ersity in its workforce. Circle Medical recruits qualified applicants and advances in the employment of its employees without regard to race, color, religion, gender, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
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ABOUT US
Circle Medical is the fastest growing telemedicine provider in the US and has seen incredible growth of over 200% per year in each of the previous two years.
Circle Medical is a venture-backed Y-Combinator healthcare startup on a mission to bring quality, delightful primary care to everyone on the planet. Built by top-tier physicians, engineers, and designers, our medical practice and underlying technology have pioneered how people find and receive care.
Our focus on building directly for our patients and providers to address serious care accessibility issues has enabled us to grow over 3X year-over-year. We’re now using our most recent round of funding from WELL Health, backed by Sir Li Ka-shing, to continue building out our hybrid in-clinic and telemedicine model across all fifty states.
More about us can be found on our website.
DESCRIPTION
We are currently looking for a Director, Revenue Cycle Management to join the team at Circle Medical Technologies. As we continue to grow, we are constantly searching for exceptional talent to be a part of our team. This position may be based out of our offices in Montreal, New York, San Francisco, or be remote in the U.S. for the right candidate.
As Director, Revenue Cycle Management, you will work closely with and report to our CFO, and manage all functions of the organization’s medical billing and revenue cycle to maximize cash flow while maintaining and improving internal and external health plan/payor relations. The revenue cycle manager will contribute to the day-to-day operations on all issues related to the revenue cycle function, provide analysis, create written processes, and train others in implementing a cross-functional revenue cycle team. Our managers thrive in an innovative, fast-paced environment, and are comfortable with wearing multiple hats to ensure smooth sailing.
WHAT YOU’LL DO
* Responsible for overseeing and managing the financial operations related to the revenue cycle which include the following:
* Develop and implement strategies to optimize revenue cycle and maximize revenue generation* Manage and lead revenue cycle team including Billing and coding manager, Patient billing manager* Ensuring compliance with all regulations and guidelines such as HIPAA and CMS billing requirements* Negotiate and maintain relationships with Commercial Payors to facilitate timely and accurate reimbursement* Monitor and Analyze KPIs related to revenue cycle performance such as days in AR, denial rates and cash collections* Manage EHR/Medical billing Partner, holding them accountable to contract obligations, and SLAs* Identifying and implementing process improvements to enhance efficiency and effectiveness in revenue cycle operations* Providing training and education to staff on revenue cycle processes, policies and procedures* Conducting regular audits to ensure accuracy of billing practices and no revenue leakage* Oversee Weekly billing processes, including reporting and account balancingWHAT YOU’LL BRING
* Must have excellent organizational skills, communication skills, and the desire and ability to learn and move quickly
* Knowledge and experience working with big commercial payers* Knowledge of professional fee billing, reimbursement, third-party payer regulation, and medical terminology is required* Working knowledge of regulatory requirements pertaining to health care operations and their impact on operations* Strong problem-solving skills and ability to make timely decisions* Strong attention to detail* Demonstrated coding and billing knowledge/experience preferred* Experience with the provider payor credentialing processWHAT WILL GIVE YOU AN EDGE
* Proven track record with other startups or VC funded companies
* Bachelor’s Degree in Business, Healthcare Administration or equivalent and a minimum of five (5) years of medical billing experience* The ability to coordinate and negotiate rates and contracts on behalf of Circle Medical with commercial payers* Command of revenue cycle management principles, including working knowledge of cash posting processes, medical record guidelines, coding, and accounts receivable follow-up (e.g. HCPCS, CPT, ICD codes)* Manager/supervisory experience is a big plusCOMPENSATION
In alignment with our values, Circle Medical has transparent salaries based on location (New York, San Francisco, Montreal), output levels, and options to trade cash for stock.
This is a full-time, salaried position with an annual salary of up to $150,000 USD plus, generous stock options, vacation, full medical/dental benefits, and more.
Additional Benefits
*
Flexible vacation, eligibility after 90-days\*
Plus 10 annual paid Holidays\*
$500 annual education and development reimbursement \*
Full medical/dental benefits, enhancing local provincial coverage + life & disability\*
Wellness perks, including discounts for mental health programs and online wellness courses\Circle Medical is proud to be an equal-opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
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DESCRIPTION:
Circle Medical is a Y Combinator and Real Ventures-backed startup. We are reimagining primary care from the ground up, combining technology and artificial intelligence with some of the nation's best physicians to deliver a better experience that scales faster and more efficiently than ever before.
Circle Medical is the fastest growing telemedicine provider in the US and has seen incredible growth of over 200% per year in each of the previous two years. We are seeking a full-time care coordinator to support our physicians and help our US-based patients navigate the complex healthcare system, as well as contribute to the growth of our company and product.
WHAT YOU'LL DO:
•Serve as a primary touchpoint for patient communication across multiple channels: chat, email and phone
•Advocate for patients and coordinate their care with external organizations such as insurance companies, pharmacies, and specialists
•Think creatively to solve problems standing in the way of patient experience, care, or outcomes
•Assist with billing and other insurance issues
WHAT YOU'LL BRING (REQUIREMENTS):
•At least 1-year experience working in customer service (retail, hospitality, call centre, etc)
•English fluency; Excellent verbal and written skills, including grammar, spelling, and punctuation
•Ability and eagerness to adapt to a fast-paced environment and learn quickly
•A passion for excellent customer service and problem-solving
•A minimum typing speed of 40 words per minute
•Montreal based or within a reasonable commuting distance
WHAT WILL GIVE YOU AN EDGE:
•Prior experience in a venture-backed healthcare or startup/technology setting
•Ambition to have a long-term career in healthcare
•Experience living in the US or using the US healthcare system
•Experience using a Macbook/apple desktop products
COMPENSATION:
Compensation is based on output level at $20-$23/hr CAD plus overtime, full medical, dental, and vision benefits.
This is an entry-level position in a fast-growing venture-backed startup with significant opportunity for advancement for the right candidate, and it is also a great opportunity to work closely with physicians (MDs and DOs), physician assistants, and nurse practitioners and gain clinical exposure.
Circle Medical is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
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ABOUT US
Circle Medical is a UCSF Health Affiliate and adult-only primary care practice committed to the empanelment of primary care providers resulting in high quality, continuity of care for their patients through telemedicine. We are an evidence-based practice that leverages our proprietary HIPAA-compliant technology that ensures a delightful and safe experience for patients and clinicians via two-way, video-audio appointments.
We accept most PPO plans and help our patients understand their coverage so that providers can focus on what is most important.
Please find out more about us on our website.
DESCRIPTION
**We have openings for board-certified MDs and DOs immediately. **
We need independent primary care physicians that can start immediately. Pay is based on the number of states and APPs the physician supervises and collaborates with, with a maximum earning potential of $10,000 per month. Malpractice with tail is also provided.
The Physician's role entails functioning as a collaborating physician with nurse practitioners and physician assistants. The Physician will collaborate mostly asynchronously with their assigned mid-level providers to conduct patient chart audits per applicable regulations, delegate prescriptive authority, etc. Furthermore, the physician must fulfill any federal/state-specific requirements as a collaborator (e.g., attendance in meetings, etc.).
The role requires confidence in clinical decision-making while adhering to our evidence-based clinical guidelines as influenced by our affiliation with USCF Health. Our in-house developed and engineered EHR tool makes proper documentation and chart review easy. As a contracted provider, hours are incredibly flexible. We are a 7-day-a-week operation that allows providers to set their reoccurring schedules within any combination of days and hours. The number of hours dedicated to this role will vary based on active state licenses, and the number of APPs assigned at any given time. Currently, our collaborating physicians are trending anywhere from 5 to 30 hours per month (total).
What You'll Bring
* Board-certified in Internal Medicine or Family Medicine and licensed to practice in good standing with a min of 2 of the following states with matching DEAs (with schedule II): CA, FL, NY, NJ, PA, TX, VA, WA
* Active DEAs License must have the authorization to prescribe all schedules* At ease learning and adapting to new technologiesRequirements
* Completed an accredited MD/DO program with a national certification
* Must be Board Certified in Family or Internal Medicine* Active DEAs with all schedules in good standing that match the state licenses you have and intend to collaborate in* Two years post-residency practice experience is strongly preferred; 3-5+ years is ideal* Must have the ability to supervise a minimum of 4 mid-level practitioners (some states may be more)* At ease learning and adapting to new technologies* Must be comfortable working remotely in a virtual team setting* Must adhere to our patient service level expectations* Ideal candidates will have experience as primary care providers in a clinical setting.* Although telemedicine experience is not required, it is preferred. * Willingness to learn how to diagnose and treat a variety of adult/primary care conditions * Due to a high volume of applicants, providers that are actively and fully licensed with matching DEAs with all schedules in at least 2 of the following states: AZ, CA, CO, CT, DC, FL, IL, NJ, NV, NY, OR, PA, TN, TX, VA, WA with the ability to obtain additional state licenses and DEAs as needed will take priority.",
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ABOUT US
Circle Medical is a venture-backed Y-Combinator healthcare startup on a mission to bring quality, delightful primary care to everyone on the planet. Built by top-tier physicians, engineers, and designers, our medical practice and underlying technology have pioneered how people find and receive care.
Circle Medical is the fastest growing telemedicine provider in the US and has seen incredible growth of over 200% per year in each of the previous two years.
We are an evidence-based practice utilizing our evolving technology to ensure the highest level of quality primary care. Providers are supported by a strong team of remote care coordinators and licensed medical staff who work to ensure patients get the care and follow-up they need. We require a high degree of technical skill utilizing software and an open mind to fast-paced improvements driven by our technical team.
As Clinic Manager, you will play a pivotal role in delivering excellent medical care and helping us scale to the next level.
More about us can be found on our website.
DESCRIPTION
This onsite role is an integral part of delivering on our mission’s promise for a delightful patient experience by using our proprietary technology stack. Your role is to provide operational leadership for our flagship clinic(s) and own their Profit & Loss and Net Promoter scores. To succeed in this role, you must have in-depth knowledge of healthcare regulations and medical terminologies.
You will be responsible for creating employee work schedules, monitoring budgets, maintaining records, inventory, and ensuring compliance with state laws and regulations while providing direct supervision to our front desk team. Moreover, you will work closely with other teams (Operations, Provider Support, Care Coordinators, Telemedicine providers, Growth and more) to ensure consummate quality patient care. The ideal candidate will be professional and courteous, with excellent written and verbal communication skills.
We offer the opportunity to work on a fast-paced team that is revolutionizing primary care with a focus on growth. This is a salaried position and it is not uncommon to have project-based work that extends beyond 40-hrs.
WHAT YOU’LL BRING
* You excel at working both independently and within a team.
* You embrace change and thrive in a fast-paced environment.* You are a master of asynchronous communication with patients and team members. * You have a passion for improving access to care and supporting the practice of evidence-based medicine. * Strong written, verbal, and interpersonal communication skills to convey complex information, instructions, and guidelines in a clear, concise, and specific manner, and to influence and persuade all levels of staff. * Clinic management experience, with expertise in scheduling, customer-service methods, incident reporting, and information technology. * Strong knowledge of human resources management policies, with the ability to train, monitor, evaluate, and document human resources issues and performance, and to participate in decision-making on human resources matters. * Preference for clinical experience in order to conduct skills evaluations and participate in the development of staff training programs for providers and support staffWHAT YOU’LL DO
*
**Patient experience:** \*
Develop and execute creative methods for delivering on the promise of our mission to create a delightful patient experience \*
Maintain a minimum NPS of 80 \*
Reduce conflict and increase patient satisfaction whenever possible through timely response to patient phone calls, chats and tasks.\*
Conduct the basic functions of a medical assistant as needed \*
**People Management:**\*
Address issues raised by providers, staff, patients and build a culture of trust and collective problem-solving\*
Recruit, onboard and coordinate the training of new staff members\*
Conduct performance evaluations that are timely and constructive.\*
Handle discipline and termination of employees as needed and in accordance with company policy. \*
Develop work schedules for all employees, maintain google calendar, and OOO schedule. \*
Develop protocols and procedures to improve staff productivity.\*
Coordinate staff training and development \*
**Operations:**\*
Ensure regulatory compliance is maintained \*
Manage the physical space, including access, furniture and signage\*
Maintain facility permits, certifications and registrations renewed and updated \*
Ensure general safety, security, organization and maintenance of the entire clinic environment \*
Utilize metrics to evaluate efficiency and identify areas for improvement\*
Oversee inventory management to ensure system maintenance and efficiency. \*
Oversee the laboratory department and ensure proper maintenance, procedures and compliance \*
**Finance:** \*
Keep records of all expenses and recommend techniques to reduce costs. \*
Negotiate recurring vendor contracts and other ad hoc office needs (cleaning, painting, repairs). \*
Engage in future planning and scale employees and equipment appropriately \*
Other duties as assigned and in alignment with the role.\REQUIREMENTS
* At least 2 years people management or supervisory experience
* 2 years experience in a healthcare administration position or 2 years experience in retail, hotel, hospitality management * Knowledge of healthcare regulations and medical terminology.* Problem-solver with good time-management abilities. * Experience with administrative and accounting processes is a plus.* Must be able to supply proof of FDA approved COVID VaccinationSCHEDULE
* Must be able to work out of our clinic location in San Francisco, CA daily, M-F, at least 8AM to 5PM PDT with occasional Saturday coverage.
COMPENSATION
In alignment with our values, Circle Medical has transparent salaries based on location, output levels, and options to trade cash for stock.
This is a full-time, salaried position starting with an annual base salary of $94,000 - $112,000 plus, stock options, generous vacation, full medical/dental benefits, 401K, and more.
Circle Medical is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
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fulltimeremote / us / remote (us)
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PostEra is building a modern biopharma, using machine learning to accelerate medicinal chemistry, to develop cures for diseases, faster. We've raised $26M from top investors, secured a $68M NIH partnership to prevent pandemics, and established a $260M partnership with Pfizer. We also launched and help lead the world's largest open-science initiative to find a COVID antiviral; COVID Moonshot.
As our first Finance Hire, you will join the Business Team and work closely with our CEO to take responsibility for much of PostEra’s day-to-day finances while supporting the financial health of the company through both short term and long term planning. We’re looking for someone who loves numbers, is passionate about moving fast at a growing startup, has a military-grade attention to detail, and can think both small and big picture when it comes to Finance.
What you would do
* Collaborate with internal teams to track budgets and spend
* Collaborate with our external accounting, tax and HR teams teams to ensure we have a full and complete view of PostEra’s finances while ensuring we are compliant with all financial requirements* Conduct financial analysis, forecasting, and budgeting to support business planning* Monitor financial performance and provide recommendations to optimize spend* Develop and maintain financial models, dashboards, and reports; automate as much as you can* Participate in the development of long-term financial plans and budgeting processesExperience and skills you should have
* Master’s or Bachelor's degree in Finance, Accounting, or STEM field
* Minimum of 5 years of experience in Financial Controlling/Analysis* Proficiency in financial modeling and forecasting* Advanced proficiency in Microsoft Excel and financial software* Knowledge of financial principles, practices, and regulationsBonus experience and skills
* Experience working with Biotech finances
* Interest and/or experience in Life Sciences and Drug Discovery* Familiarity with Brex, Pry and QuickbooksVisit us at postera.ai
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fulltimeus / remote (us)
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About Oneleet:
Oneleet is a cybersecurity startup with a mission to revolutionize the industry. It aims to make effective cybersecurity easy and painless for companies by providing a comprehensive platform that helps companies build, manage, and monitor their cybersecurity management program.
Oneleet is backed by top-tier venture capital firms including Y Combinator, and is part of their S22 cohort. The company has a background in penetration testing and is focused on providing a one-stop-shop for companies to run their security programs.
Be a part of our team of opinionated rebels and help us create a category-defining company on a mission to reshape the broken and fragmented cybersecurity industry.
We’re looking for:
An inventive and driven inidual genuinely committed to building a great product that people love to use. You will work across the whole organization (Product, Eng, Operations, Sales, CS) to define and own operational processes.
We’ve currently been expanding our presence by challenging established companies and achieving organic growth through the sheer satisfaction of our clients, who willingly advocate for us without any solicitation. This role offers significant visibility, impact, and autonomy and is expected to progressively encompass a broader spectrum of emerging business challenges. This is a great opportunity for an inidual seeking a career-advancing role with limitless possibilities for both personal and professional growth.
Job Description:
A blend of business operations and customer success- the Customer Ops role is a strategic position responsible for defining and owning parts of the customer lifecycle such as billing and report generation.
This role requires a hands-on approach, entrepreneurial mindset, and comfortability wearing many hats. The ideal candidate will thrive in a dynamic, fast-paced environment and is eager to take on the challenges and opportunities that come with scaling a startup.
Key Responsibilities:
* Manage key business processes and data points
* Assist in managing customer relationships by developing strong rapport and building trust* Assist in managing customer accounts, including billing and account updates* Prepare and generate detailed customer reports, ensuring a high level of accuracy and thoroughness* Participate in strategic planning initiatives, working closely with the Chief of Staff to set goals, develop operational strategies, and execute plans* Use data-driven decision-making to define or adjust business processes* Foster a collaborative and cohesive work environment, effectively communicating and collaborating with cross-functional teamsQualifications:
* At least 1 year of relevant experience
* Excitement about new technologies and user experience* Eagerness to understand our customers' needs* Impeccable attention to detail* Comfortable with ambiguity and context-switching* You move fast and take ownership* Ability to work independently, prioritize tasks, and manage time effectively to achieve goals* Familiarity with technology products/services and the ability to understand and articulate the value to customers* Quick learner with the ability to adapt to new technologies and industry trends.The mission and culture at Oneleet:
Our mission at Oneleet is to make cybersecurity effective and effortless.
Oneleet is home to a team of ambitious, kind-hearted hacker rebels. We're opinionated, yet open-minded and always ready to learn. We thrive on moving swiftly, yet responsibly. We're driven to disrupt stagnant business models and build a company that values user experience and easy-to-use, efficient products.
We're serious about our aspiration to become a decacorn. If our mission resonates with you and you're eager to join our band of rebels, we'd love to hear from you!
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Marketing at RedBrick AI
We’re building the infrastructure layer of AI in Healthcare, enabling any AI team to go from raw data to FDA cleared AI algorithms. Our product is used by medical device organizations, hospitals, pharmaceutical organizations, and independent AI software vendors.
To assist in our Enterprise lead generation and sales efforts, we’re making our first marketing hire. Our goal is to build a world class digital presence that reflects the quality of our product & service. We also want to build a strong voice in the community that people enjoy engaging with.
What you’ll do
* Manage and grow our social media accounts, primarily LinkedIn and Twitter, by posting informative content about AI in Healthcare.
* Curate a high-quality technical blog focused on the latest advancements in AI in Healthcare. These blogs should be seen as valuable white papers rather than simple SEO articles.* Take ownership of our public-facing brand, including our website, product updates, and other digital assets.* Assist in organizing and executing in-person conferences.What we expect
* Strong alignment with our company mission, and values.
* Multiple years of experience in curating a blog, and growing a social media account with high engagement.* Interest in and ability to develop an expert understanding of the AI in Healthcare market.",
in / remote (in)intern
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While developing our remote monitoring product for patients (now on auto-pilot), we encountered recurring challenges in our field sales. To address this, we crafted a specialized automation tool called TrillionSale. So now we are looking for Frontend Developers who will help us in building TrillionSale and reach new heights!
Are you passionate about building stunning web applications and user-friendly interfaces that captivate and engage users? If so, we have the perfect opportunity for you!💻
Join our dynamic team at Zealth-AI as a Frontend Development Intern and embark on an exciting journey of innovation and learning! 🌟
🌟 What You'll Be Doing:Crafting captivating and responsive web applications that leave users in awe.Collaborating with our experienced devs to implement features and optimize code.Staying at the forefront of tech trends, using JS, React, or Next.js to enhance our products.Solving complex challenges to deliver top-notch solutions.
🖌️ What We're Looking For:Enthusiastic, self-motivated iniduals ready to e into the front-end world.A strong command of HTML, CSS, and JavaScript.Experience with frontend frameworks like React or Next.js.
💡 What You'll Gain:Hands-on experience to boost your frontend career.Work closely with the founders and gain valuable experiences..A supportive startup culture that fosters innovation.A chance to strengthen your portfolio!
🌟 Duration and Stipend:This is a 6-month internship.The stipend provided will be INR 20,000 per month.
To apply, simply share your GitHub links showcasing your past webapp / app development projects.🌐 Looking forward to hearing from you!
Join us and Let's make something awesome together! 🚀
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As a Founding Frontend Engineer, you will have the unique opportunity to shape the DNA of our user experience. Given the no/low-code nature of our platform, we're seeking someone who is not only technically adept but also deeply passionate about creating an engaging, intuitive, and performant user interface.
Responsibilities:
* Work directly with the founders to conceptualize and implement an exceptional user interface.
* Lead frontend architecture decisions, ensuring the platform is scalable and maintainable.* Drive forward web performance optimization.* Advocate for and implement UI/UX best practices, ensuring users are at the heart of every design decision.* Incorporate user feedback to continuously iterate and refine the platform.* Stay updated with the latest frontend technologies and integrate them where relevant.* Establish foundational frontend practices that will guide future team members.Requirements:
* Degree in a technical discipline, preferably computer science.
* Experience with React/NextJS or similar frontend frameworks.* Experience with the entire web development process (design, development, and deployment).* Ability to integrate seamlessly with backend APIs.* Familiarity with source control tools, preferably Git.* In-depth knowledge of responsive design.* A keen eye for user experience and UI design.* Strong communication skills and a collaborative mindset.* Problem-solving aptitude and enthusiasm for overcoming challenges.Nice to Have:
* Experience in early-stage startup environments.
* Experience with no/low-code platforms.* Understanding of web performance optimization and best practices.* Familiarity with Python FastAPI or similar backend frameworks.Benefits
* Health, dental, and vision insurance.
* Daily food stipend",
fulltimeus / remote (us)
"
Hi there - this is Baran, co-founder & CEO of Flagright. This isn't a standard job ad. You'll be working closely with me and we'll be working very long hours together. But we'll get shit done and have fun doing it. When I'm not there, I should be able to trust you to make the right decisions, fast. More importantly, our colleagues and customers should be able to trust you the same way.
Your profile should include a top tier university diploma or you should be a last year student in one. If you aren't sure whether your university is top tier, don't apply. I like working with intelligent people who are good at figuring things out. I want to work with someone who uses their brain for making complex decisions fast and with high quality. Moving fast is critical. Mistakes are ok, as long as you realize and fix them fast.
You'll be getting messages on Slack 24 hours a day just like I do. You gotta be responsive. Notifications always on. If you aren't up for that, don't apply. We'll be juggling 20 different critical tasks on any given day. We'll have to solve important problems on Slack with a team member while at the same time helping a customer with their questions in a live video call. If you can't process information concurrently and multi-task, don't apply.
A startup like Flagright is fun, but it's extremely demanding. Some people enjoy working, some don't. I personally always enjoyed working, and was one of the hardest working people in any company I worked for. It you don't enjoy work, don't apply, because you'll burn out. It'll be stressful and very high pressure. I want to build a long lasting relationship with a like-minded person and build a long lasting company together. We can't do that if you don't enjoy what you do.
What I care about the most is your mindset. I don't care about how much work experience you have. Some people learn more at their internship over someone who worked for 3 years. I also want someone hungry with a lot of growth potential and without a lot of cultural baggage from their previous work experience. So if you have more than 2 years full time experience, don't apply.
What I care about is what you bring to work, and why you bring it, what drives you. I don't care about your gender, ethnicity, religion or any other personal choices you make. Just bring your best self to work and work like hell. I promise you a lot of learning at a very fast pace. We don't do political correctness at Flagright, if you don't have a thick skin, don't apply.
Other must haves: Have taken engineering classes, excellent understanding of numbers and math, high IQ, fast information processing in written, verbal, and visual (you'll know if you have it, if you don't understand what this means, don't apply), based in the US (no sponsorship), fully remote. If you have any questions, feel free to ask.
Send me a 60 sec loom video as your intro to my email and why you will kill at this job. I'm allergic to enterprise buzzwords, don't waste your time if you are gonna read off of a script. Don't waste my time if you don't meet any of the above criteria.
Let's go 👊🏼
",
"
Hi there - this is Baran, co-founder & CEO of Flagright. This isn't a standard job ad. You'll be working closely with me and we'll be working very long hours together. But we'll get shit done and have fun doing it. When I'm not there, I should be able to trust you to make the right decisions, fast. More importantly, our colleagues and customers should be able to trust you the same way.
Your profile should include a top tier university diploma or you should be a last year student in one. If you aren't sure whether your university is top tier, don't apply. I like working with intelligent people who are good at figuring things out. I want to work with someone who uses their brain for making complex decisions fast and with high quality. Moving fast is critical. Mistakes are ok, as long as you realize and fix them fast.
You'll be getting messages on Slack 24 hours a day just like I do. You gotta be responsive. Notifications always on. If you aren't up for that, don't apply. We'll be juggling 20 different critical tasks on any given day. We'll have to solve important problems on Slack with a team member while at the same time helping a customer with their questions in a live video call. If you can't process information concurrently and multi-task, don't apply.
A startup like Flagright is fun, but it's extremely demanding. Some people enjoy working, some don't. I personally always enjoyed working, and was one of the hardest working people in any company I worked for. It you don't enjoy work, don't apply, because you'll burn out. It'll be stressful and very high pressure. I want to build a long lasting relationship with a like-minded person and build a long lasting company together. We can't do that if you don't enjoy what you do.
What I care about the most is your mindset. I don't care about how much work experience you have. Some people learn more at their internship over someone who worked for 3 years. I also want someone hungry with a lot of growth potential and without a lot of cultural baggage from their previous work experience. So if you have more than 2 years full time experience, don't apply.
What I care about is what you bring to work, and why you bring it, what drives you. I don't care about your gender, ethnicity, religion or any other personal choices you make. Just bring your best self to work and work like hell. I promise you a lot of learning at a very fast pace. We don't do political correctness at Flagright, if you don't have a thick skin, don't apply.
Other must haves: Have taken engineering classes, excellent understanding of numbers and math, high IQ, fast information processing in written, verbal, and visual (you'll know if you have it, if you don't understand what this means, don't apply), based in Germany, excellent English skills (I mean excellent), ok to work remotely for a few months, then you need to move to Berlin. If you have any questions, feel free to ask.
Send me a 60 sec loom video as your intro to my email and why you will kill at this job. I'm allergic to enterprise buzzwords, don't waste your time if you are gonna read off of a script. Don't waste my time if you don't meet any of the above criteria.
Let's go 👊🏼
",
"
Hey there,
This is Baran, CEO of Flagright. This job ad will read a little different compared to other sales positions you would see online.
This full cycle BDM role reports to me directly. We'll be working long hours together. Don't apply if you are looking for work, life balance. This is a young startup, and we need to work much harder to stay alive and get ahead of larger companies. We're looking for someone ready to immerse themselves head-first into sales acquisition channels, breaking new accounts wide open, closing those crucial deals, and fostering indispensable relationships with key contacts in our target segments.
You'll be mapping out strategies to generate demand, conducting diligent market research to sniff out potential customers and leads, and learning the ins and outs of their approaches to AML compliance & fraud. You'll be responsible for transforming freshly-discovered leads into qualified opportunities and ultimately, successful Flagright acquisitions.
You'll be working remote unless you are already in Berlin. Otherwise you can come to the office. If you're remote, that means we need you to be self-firing, ready to operate independently with a minimal need for supervision. We’ve got career growth opportunities that are as exciting as they are demanding, perfect for iniduals with a fire in their belly, looking to leap into their next big role with an early-stage startup like ours.
We need someone aggressive and hungry. Someone ready to go. You don't get fazed because 90 people ghosted you or said no to you. You pick up the phone with the same energy for the 91st until you get to the yes.
We are allergic to political correctness. What we care about is what you bring to work, and why you bring it, what drives you. We don't care about your gender, ethnicity, religion or any other personal choices you make. Just bring your best self to work and work like hell. We promise you a lot of learning at a very fast pace.
Other requirements (Don't apply if you don't meet this criteria): At least 3 years of full time work experience total. At least a year embedded in a fast-growth sales team (startup experience is a big plus), and a track record of remote work in sales. We’re looking for comfort and creativity in cold calling and outreach, and an ability to maintain the company's reputation while doing so. Independent, resilient, with a persistent outbound approach, you drive engagement and keep your demeanor positively charged.
Before you dash off that application, hold up. Flagright isn’t for everyone. If you aren’t up for pushing yourself to grow at a rapid pace, you'll get burned out. We set the performance bar sky-high and evaluate honestly and fairly, focusing on improvement over niceties. As you would agree, sales is one of the easiest domains to evaluate performance. We will look at your numbers first and cultural fit.
If you’re still reading and nodding along, you might just be who we’re looking for. Drop us a 60-second video at jobs[at]flagright.com, no scripts, no corporate jargon. Tell us why you’re the perfect fit for Flagright and how you’re going to crush it as our Full Cycle Business Development Manager role.
Let's go 👊🏼
",
"
Hey there,
This is Baran, CEO of Flagright. This job ad will read a little different compared to other sales positions you would see online. This full cycle BDM role reports to me directly. We'll be working long hours together. Don't apply if you are looking for work, life balance. This is a young startup, and we need to work much harder to stay alive and get ahead of larger companies. We're looking for someone ready to immerse themselves head-first into sales acquisition channels, breaking new accounts wide open, closing those crucial deals, and fostering indispensable relationships with key contacts in our target segments.
You'll be mapping out strategies to generate demand, conducting diligent market research to sniff out potential customers and leads, and learning the ins and outs of their approaches to AML compliance & fraud. You'll be responsible for transforming freshly-discovered leads into qualified opportunities and ultimately, successful Flagright acquisitions.
You'll be working remotely. We are looking for one person in the US (Ideally Texas or NY) and one in LatAm (ideally bilingual with Spanish and Portuguese).
That means we need you to be self-firing, ready to operate independently with a minimal need for supervision. We’ve got career growth opportunities that are as exciting as they are demanding, perfect for iniduals with a fire in their belly, looking to leap into their next big role with an early-stage startup like ours.
We need someone aggressive and hungry. Someone ready to go. You don't get fazed because 90 people ghosted you or said no to you. You pick up the phone with the same energy for the 91st until you get to the yes.
We are allergic to political correctness. What we care about is what you bring to work, and why you bring it, what drives you. We don't care about your gender, ethnicity, religion or any other personal choices you make. Just bring your best self to work and work like hell. We promise you a lot of learning at a very fast pace.
Other requirements (Don't apply if you don't meet this criteria): At least 3 years of full time work experience total. At least a year embedded in a fast-growth sales team (startup experience is a big plus), and a track record of remote work in sales. We’re looking for comfort and creativity in cold calling and outreach, and an ability to maintain the company's reputation while doing so. Independent, resilient, with a persistent outbound approach, you drive engagement and keep your demeanor positively charged.
Before you dash off that application, hold up. Flagright isn’t for everyone. If you aren’t up for pushing yourself to grow at a rapid pace, you'll get burned out. We set the performance bar sky-high and evaluate honestly and fairly, focusing on improvement over niceties. As you would agree, sales is one of the easiest domains to evaluate performance. We will look at your numbers and cultural fit in each performance review.
If you’re still reading and nodding along, you might just be who we’re looking for. Drop us a 60-second video, no scripts, no corporate jargon. Tell us why you’re the perfect fit for Flagright and how you’re going to crush it as our Full Cycle Business Development Manager role.
Let's go 👊🏼
",
fulltimeremote (us)
"
We are seeking an experienced and results-oriented Sales Manager to lead our dynamic sales team in the fast-paced world of SaaS. As a Sales Manager at CloudEagle, you will play a pivotal role in driving our sales growth by managing and coaching a team of account executives. Your leadership will be instrumental in achieving revenue targets and expanding our customer base.
You Have:
3+ years proven work experience in a sales leadership roleA passion for driving revenue and team resultsExperience in operations and strategy buildingExcellent Coaching historyA record of developing and retaining great employeesExperience maximizing revenue through best practicesExperience in Hubspot or similar CRMYou Will:
Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring we are able to meet revenue targetsProvide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-dateBe an enabler to remove roadblocks and help team to resolve challenges to support sales opportunitiesMonitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team membersAnalyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territoriesStay current on developments within the market and ensure the team is informed on the latest trends and market directionEnsure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)Work with internal functional resources (marketing, customer success) to develop a coaching program for the teamCoordinate team incentives and Sales Performance Incentive Funds
",
frontendfulltimenew yorknyus / remote (us)
"
As a Founding Frontend Engineer, you will have the unique opportunity to shape the DNA of our user experience. Given the no/low-code nature of our platform, we're seeking someone who is not only technically adept but also deeply passionate about creating an engaging, intuitive, and performant user interface.
Responsibilities:
* Work directly with the founders to conceptualize and implement an exceptional user interface.
* Lead frontend architecture decisions, ensuring the platform is scalable and maintainable.* Drive forward web performance optimization.* Advocate for and implement UI/UX best practices, ensuring users are at the heart of every design decision.* Incorporate user feedback to continuously iterate and refine the platform.* Stay updated with the latest frontend technologies and integrate them where relevant.* Establish foundational frontend practices that will guide future team members.Requirements:
* Degree in a technical discipline, preferably computer science.
* Experience with React/NextJS or similar frontend frameworks.* Experience with the entire web development process (design, development, and deployment).* Ability to integrate seamlessly with backend APIs.* Familiarity with source control tools, preferably Git.* In-depth knowledge of responsive design.* A keen eye for user experience and UI design.* Strong communication skills and a collaborative mindset.* Problem-solving aptitude and enthusiasm for overcoming challenges.Nice to Have:
* Experience in early-stage startup environments.
* Experience with no/low-code platforms.* Understanding of web performance optimization and best practices.* Familiarity with Python FastAPI or similar backend frameworks.Benefits
* Health, dental, and vision insurance.
* Daily food stipend",
fulltimeremote (us)
"
About AuthZed
We’re pioneering open-source authorization solutions for scaling businesses tackling complex end-user permissions in zero-trust architectures. Our focus is on providing SpiceDB—the most mature open-source permissions database inspired by Google’s Zanzibar system—and building managed services that enable planet-scale production authorization services.
Our strategic approach to capital-raising has empowered us to efficiently utilize our $3.9M seed fund. We’ve developed SpiceDB, now the open source standard in authorization database technology, fortified our reputation as authorization experts, accelerated our open-source community growth, and are scaling revenue with robust enterprise products.
AuthZed is a fully remote company with employees across the US and Europe. We’re a hardworking group with a software-driven culture; even our sales team understands and loves our technology! We bring integrity to all our interactions, fostering confidence in decision making - trusting and respecting each voice on our team, every day.
Company Values
* Agency* Everyone should have the capability, freedom, and confidence to bring about changes to our business and product. Organizational processes exist to clearly define our goals, but not restrict how progress is made.
* Collaboration* Success is defined in various dimensions and no single person can be an expert in all of them. Without valuing the opinions of others, finding compromises, and sharing mutual trust and respect, you cannot arrive at the best possible solution. * Open-mindness* Without asking questions, testing assumptions, and questioning our pre-existing biases we risk operating within an echo-chamber. We celebrate the representation of erse perspectives and backgrounds as a catalyst for creating an inclusive work environment that everyone can appreciate.The Role
AuthZed’s products and open-source offerings are focused on authorization and database technologies and require a deep technology skill-set. As a Support Engineer, you’re expected to have solid exposure to software and application development. You would be interacting with our customers and open-source users on a daily basis via our Helpdesk, Slack, and Discord—fielding simple and complex inquiries about our products, software, and how to deploy and integrate them.
As a support engineer you would identify gaps in our products and open-source software, e.g. features, functionality, and documentation, and work closely with your colleagues across functions to catalog and prioritize them. For documentation gaps, you will also participate in creating the missing content. You would also identify opportunities for your colleagues on the sales team to provide a “high-touch” experience to larger customers and prospects with complicating use-cases not suitable for a self-serve product-led experience.
We believe being proactive is a crucial component in customer success; to that end you would be proactively monitoring customers environments and alerting them with potential areas for improvements and overall advice on how to better their experience.
Responsibilities
* Field and triage support inquiries from Helpdesk, Slack, and Discord channels to assist current customers and users with questions regarding their implementation
* Assist in identifying gaps in and writing technical documentation* Offer suggestions for improving and automating our customer success processes* Identify complex use-cases that require a “high-touch” experience and alert the sales team* Work closely with our engineering team during incidents and to answer particularly difficult customer queries* Communicate feature feedback to the product team* Proactively monitor customer environment metrics for insights into deployment improvements and alert term proactively with suggestions* Proactively communicate new features and changes to AuthZed products and/or corresponding open source (SpiceDB)* Manage external communication via our status page and direct to customer channels (e.g. Slack) during incidentsRequirements
* Experience in various programming languages (we currently have SDKs in node, java, python, ruby, and go)
* Experience in Kubernetes - concepts, deploying, networking, etc* Experience working with both public and private Git repositories on GitHub* Experience with lower-level implementation details of relational databases (bonus if you have have experience with distributed SQL databased like Google Cloud Spanner or CockroachDB)* Experience integrating applications via APIs (gRPC and REST)* Knowledgeable of public cloud networking and infrastructure concepts* Familiar with CI/CD workflows like GitHub actions* Familiar with product-led growth, sales-led growth, and product-led sales* Like and seek efficiency in your job* Genuine excitement to help your customers solve complicated technical problems* Passion for learning* 1-3 years of experience in developer tooling SaaS customer support* Demonstrated ability to prioritize and triage support tickets* Experience working across team functions to provide customer solutions* Excellent communication and interpersonal skills, including theability to build rapport and establish trust with AuthZed customers and your colleagues* Strong organizational and time-management skills, with the ability to manage a significant amount of support tickets in a timely mannerBenefits
* Salary based on experience and on-target earnings (OTE)
* Stock options at an early-stage startup* Benefits including healthcare (in the US) and other insurance* Work environment with a remote-first culture",
fulltimeremote (us)
"
About Authzed
We’re pioneering open-source authorization solutions for scaling businesses tackling complex end-user permissions in zero-trust architectures. Our focus is on providing SpiceDB—the most mature open-source permissions database inspired by Google’s Zanzibar system—and building managed services that enable planet-scale production authorization services.
Our strategic approach to capital-raising has empowered us to efficiently utilize our $3.9M seed fund. We’ve developed SpiceDB, now the open source standard in authorization database technology, fortified our reputation as authorization experts, accelerated our open-source community growth, and are scaling revenue with robust enterprise products.
AuthZed is a fully remote company with employees across the US and Europe. We’re a hardworking group with a software-driven culture; even our sales team understands and loves our technology! We bring integrity to all our interactions, fostering confidence in decision making - trusting and respecting each voice on our team, every day.
Company Values
* Agency* Everyone should have the capability, freedom, and confidence to bring about changes to our business and product. Organizational processes exist to clearly define our goals, but not restrict how progress is made.
* Collaboration* Success is defined in various dimensions and no single person can be an expert in all of them. Without valuing the opinions of others, finding compromises, and sharing mutual trust and respect, you cannot arrive at the best possible solution. * Open-mindness* Without asking questions, testing assumptions, and questioning our pre-existing biases we risk operating within an echo-chamber. We celebrate the representation of erse perspectives and backgrounds as a catalyst for creating an inclusive work environment that everyone can appreciate.The Role
We're hiring an inspirational inidual seeking to make all technology more secure by raising the bar for implementing robust authorization. This role is cross-functional within the organization, celebrating our victories, and empowering our community with the technology we create.
As a Developer Evangelist, you will be the public face of AuthZed to the developer community. You will attend events, give presentations, and generally engage with developers to broaden awareness and educate the world on our open-source projects and commercial products.
Your interaction with the developer community is a crucial component in our ability to meet users’ expectations and build software that people love. To that end, you will contribute to the product team by organizing the community's feature requests, ideas, and usage and generally acting as a proxy for the community's needs. Your efforts will be joined by the community team to focus on the community's long-term health and success.
Working closely with the marketing team, you will create and maintain high-quality, developer-facing written and video content with the goal of broadening awareness and easing onboarding to AuthZed’s products and software. You would also help the marketing team understand our users and how to effectively make them aware of AuthZed’s commercial offerings.
Ultimately, your mission is to make developer's lives easier by making robust authorization accessible.
Responsibilities
* Understand and follow trends in the authorization landscape
* Represent the community as a stakeholder for product decisions* Produce, syndicate, and present technical content alongside our marketing team* Nurture, develop, and grow community relationships alongside our community team* Provide tech support to our community alongside our engineering teamRequirements
* Passion for sharing technology with developers of all backgrounds and skill sets
* Clear and authentic communication skills that engage and build trust with our community* Experience working with cloud-native technologies: backend and frontend* Experience producing content targeting developers (e.g. docs, blog posts, videos)* US citizenship or pre-existing visaBenefits
* Salary based on experience
* Stock options at an early-stage startup* Benefits including healthcare (in the US) and other insurance* Work environment with a remote-first culture",
fulltimeremote (us)
"
We're hiring an inspirational inidual seeking to make all technology more secure by raising the bar for implementing robust authorization. This role is cross-functional within the organization, celebrating our victories, and empowering our community with the technology we create.
As a Developer Advocate, you will be the public face of AuthZed to the developer community. You will attend events, give presentations, write how-to's and update some documentation, and generally engage with developers to broaden awareness and educate the world on our open-source projects and commercial products.
Your interaction with the developer community is a crucial component in our ability to meet users’ expectations and build software that people love. To that end, you will contribute to the product team by organizing the community's feature requests, ideas, and usage and generally acting as a proxy for the community's needs. Your efforts will be joined by the community team to focus on the community's long-term health and success.
Working closely with the marketing team, you will create and maintain high-quality, developer-facing written and video content with the goal of broadening awareness and easing onboarding to AuthZed’s products and software. You would also help the marketing team understand our users and how to effectively make them aware of AuthZed’s commercial offerings.
Ultimately, your mission is to make developer's lives easier by making robust authorization accessible.
Responsibilities
* Understand and follow trends in the authorization landscape
* Represent the community as a stakeholder for product decisions* Produce, syndicate, and present technical content alongside our marketing team* Nurture, develop, and grow community relationships alongside our community team* Provide tech support to our community alongside our engineering teamRequirements
* Passion for sharing technology with developers of all backgrounds and skill sets
* Clear and authentic communication skills that engage and build trust with our community* Experience working with cloud-native technologies: backend and frontend* Experience producing content targeting developers (e.g. docs, blog posts, videos)* US citizenship or pre-existing visaBenefits
* Salary based on experience
* Stock options at an early-stage startup* Benefits including healthcare (in the US) and other insurance* Work environment with a remote-first culture",
"
Concourse is a next-generation AI-powered treasury management software solution (cash management, cash flow forecasting, and automated reconciliation) for enterprises.
Concourse enables treasury and finance teams to better manage liquidity by increasing cash efficiency and reducing manual treasury workflows. Legacy treasury management software was built in the 90s, has a steep learning curve, and demands a 12-18 month implementation period. Despite their significant cost, these solutions often lack modern features and suffer from poor customer support, casting doubt on their ability to deliver a compelling return on investment.
Concourse leverages AI and automation to re-invent treasury management software. We’ve delivered improvements in cash flow optimization and significant savings for our design partners. Our technology allows us to more efficiently automate treasury workflows including, cash management, AP/AR management, forecasting, and reconciliation — all with dramatically improved implementation timelines. Our early results have shown >30% improvements in cash management efficiency and savings of 100s of hours on manual treasury operations.
We were both early hires at Jeeves (YC S20), a $2.1B global corporate card and expense management platform, where we saw first-hand the challenges of managing internal treasury operations. Matt managed the capital & growth teams at Jeeves and was previously a fintech investor at Andreessen Horowitz for over 4 years. Ted ran product for the first year at Jeeves as employee #3 and led the global finance and treasury teams in over 24 countries. Concourse was part of the W23 YC batch and has raised $4.5M from top tier Silicon Valley VCs and leading founders & operators in the industry.
We're looking for a Founding FX Sales rep to help us identify, reach, and close customers on our multi-dealer FX platform. This is the first sales role at the company and will be working hand-in-hand with the founders & broader team. Some quick notes on the position:
* Opportunity to join an early stage fintech company (<10 people)
* This role will have significant ownership in developing pipeline, talking to clients & leads, managing the full-cycle sale, and ensuring a great experience* Own the outbound efforts & conversations* Conduct demos and close customers* Provide outstanding customer experience throughout the experience-We're fast paced with aggressive goals and looking for others who want to run hard* Experiencing selling FX preferred / required* Startup experience / ability to navigate uncertainty a strong plus",
"
Location: Remote (global, timezone: GMT +/- 6)
About Us
Cogram is an artificial intelligence company building a virtual assistant for teams. Our software integrates data from meetings and other sources, and lets users summarize, synthesize, and derive insights using large language models. We have a fast-growing customer base that includes organizations with thousands of users. We're well-funded and backed by leading VCs. The team is deeply technical, remote-first, and meets up regularly for in-person off-sites.
Job description
We rapidly scaled through founder-led sales over the past 12 months and are making a first sales hire. You will have a very high-impact, versatile role in bringing a fast-evolving, powerful AI product to market, in an incredibly exciting time for artificial intelligence.
If that sounds interesting, please apply by sharing a few sentences on what you find interesting about Cogram and your background.
Key Responsibilities
* Sales Development: Generating qualified leads by scaling our outbound motion and scheduling demo calls
* Growth Marketing: Driving and optimizing inbound marketing through our website and other channelsRequirements
* 1+ years of experience bringing software to market in a startup/scale-up environment
* Exceptional at outbound lead generation, predominantly through emailing* Relentlessly resourceful, persistent, adaptable and comfortable with ambiguity and fast iteration/experimentation* Strong writing ability, fluency in English* Metrics-driven with strong analytical skills* Ambition, a desire to win.",
"
Why Velt:
Our mission is to redefine how people work together online. We're not just making collaboration faster—we're crafting it to be the best.
Today we’re all using online platforms more than ever before - building, researching, learning, connecting etc. And we're not doing it alone. We're doing it together with other people and machines, turning the internet into the world's biggest team.
Yet, the web was built for solo voyages. We saw a shift when platforms like Figma and Google Docs brought a multiplayer approach, breaking down walls and inspiring seamless teamwork.
At Velt, we're taking it further. We're on a mission to infuse the magic of collaboration into the fabric of the web—one app at a time. We aim to erase the lines between online and offline co-working, crafting an environment where distance is irrelevant, and 'flow' is the norm.
Right now, more than half of work hours are spent on coordination and communication—less on creating. With Velt, we're setting out to reverse these figures, reducing time spent on logistical issues by over 90%. Imagine what we can create when we spend less time talking about work and more time doing it!
We're building a better web—a web for us, for our team, for everyone. Join us, and let's accelerate the future of web together 🚀
Our Products:
* Velt SDK: JS SDK to add powerful collaboration experiences to your own product for your end-users. This helps you ship such experiences ridiculously fast, increase user growth and engagement.
* Superflow: JS plugin to enable product, marketing and design teams to comment and collaborate directly on their websites. This helps them iterate and ship their products 10x faster.Why you should join us
We are looking for someone who can hustle and is excited to go all in. This is not a 9-5 job. It's fast paced and demanding. We are working on very high impact products. This requires high velocity, low ego & lots of hunger. At Velt:
1. You will be one of the first 10 employees & shape our brand story, products, company culture & business.
2. You will get equity and participate in success of the company.3. You will work with an outstanding team.4. You will learn and grow at an accelerated pace.5. You will create your best work & shape the future of every shared experience on the web.6. Your work will get shipped to end users as soon as daily.**7. Your work will matter.** You will have a direct large impact on the company and our customers.What will be your responsibilities:
* Research keyword, topics, content clusters and write long form content.
* Oversee and develop our long form content & SEO plan for blogs and landing pages.* Shape the brand tone and ensure content is consistent and aligned across all marketing channels.* Work with developers to ensure proper implementation of technical SEO elements, such as structured data, schema markup, and XML sitemaps.* Monitor website traffic, rankings, and user behavior to identify areas for improvement and drive continuous SEO optimization.Sample projects you will work on during your first 2 months:
* Create & manage a comprehensive content calendar.
* Research keywords, topics and create content clusters.* Write blog posts based on the above research.* Improve the keyword ranking and indexability of landing page and blogsWe are looking for the following four fits:
1. Startup stage fit:
* You have experience working independently with abstract problem statements.
* You have experience thriving in unstructured and ambiguous environment.* You get excited about just delivering - whether it’s a juicy challenging problem or a dry boring problem.* You have the ambition to be the best in your craft.* You can work work autonomously.2. Problem fit:
* You are excited about the problem we are working on and have an opinion about the problem/solution.
3. Experience fit:
* 4+ years of experience in long form writing and SEO expertise preferably in a Product/ agency or SaaS environment, with a portfolio to showcase your work.
* Extensive knowledge of SEO & how search engine ranking works. Strong understanding technical SEO factors. Eg: HTTP status codes, redirects, canonicals, hreflang, meta tags, robots etc that may affect Googlebot's ability to crawl websites.* Comfortable using SEO tools like Ahrefs, Semrush, Moz for keyword research and on page SEO.* Familiarity or experience working with popular Content Management Systems (CMS) such as WordPress, Framer & Webfflow* You have worked at atleast one company SaaS or Marketing agency for atleast 3 years.* You have written guest articles on SEO and content marketing.* English is your primary spoken and written language.* You are funny and can write humorous content.* You should be able to explain complex topics to a 5 year old.4. Culture fit:
* You prioritize speed over perfection.
* You are kind and can find common ground in difficult scenarios.* You are hungry to learn and grow extremely fast.Submit the following when you apply:
* Why are you looking for a change right now?
* What excites you about the problem space and what is your point of view on that?* Why are you the right fit?",
fulltime
"
OK, so let's start with a few words about Vue Storefront.
Vue Storefront is an award-winning and pioneering global technology startup setting a new standard in online shopping. A frontend website technology for eCommerce businesses , the company develops software for retailers to create fast, modern and high-performing online storefronts at a fraction of the cost and time.
Loved by developers, Vue Storefront provides a whole ecosystem of ready architecture, out-of-the-box integrations, and other frontend services that can work together or independently to cover the entire frontend development cycle – from build to launch.
Founded in 2021, Vue Storefront is a best-in-class composable commerce solution and market-leading Frontend as a Service currently used by 2,400+ live stores around the world. With a remote, global team of 100+ people and offices in San Francisco and Warsaw, Poland, customers include Baby Bunting, Zadig & Voltaire and Berlin Brands Group.
Supported by 130+ partners and a community of 10,000+ developers , Vue Storefront and its leaders are recipients of a number of industry awards, including Europe’s top tech startup prize and recognition from Forbes magazine.
Location : Remote
What will you be doing in this role?
* Design, Development, & Management: Designing, developing, and managing activities from product definition & planning to production and release.
* Visionary Leadership: Define and communicate a compelling data-driven product vision for our platform as as service offering, ensuring that these plan align with the company’s strategic objectives and addresses customer needs.* Strategic Roadmapping: Develop and execute a detailed product roadmap in collaboration with product and engineering teams, ensuring our product trajectory aligns with our larger organizational goals.* Pricing Strategy: Formulate innovative pricing strategies for our PaaS offering that heighten customer value and stimulate revenue growth. It's imperative to remain in sync with market trends and evolving competitive landscapes.* Team Oversight: Lead and inspire the teams. You will guide them in the intricate processes of customer feedback collection, product reviews, and holistic product lifecycle management.* Cross-functional Collaboration: Establish tight-knit relationships with engineering, sales, and marketing teams, creating a seamless alignment of product strategy with overarching company objectives.* Product Capabilities & Features: Analyzing & designing of product capabilities & features including Use Cases and UI Mockups.* Risk Management: Identify potential business risks associated with product development, taking proactive measures to address and mitigate them.What do we expect you to have?
* Experience: Minimum of 5 years in product management, with a focus on cloud computing solutions (PaaS / SaaS / Cloud hosting).* Product Management Expertise : Over 3 years of a strong background in product management, deep understanding of product management processes, and experience in managing product throughout its lifecycle.* B2B/SaaS Products:** A track record of managing B2B/SaaS products, ideally in the cloud-based eCommerce product area.
* Pricing Expertise: Demonstrated understanding of pricing strategy, with experience in successfully implementing effective pricing models.* Data Analysis: Demonstrated use of data to make key business decisions.* Operational Excellence: Hands-on experience in product operations, including customer feedback analysis and product lifecycle management.* Cloud Expertise: In-depth knowledge of major public cloud providers such as AWS, Azure, and GCP.* Project Leadership: Proven ability to manage complex, cross-functional projects and deliver meaningful results.* Communication: Excellent communication skills both within a team and in customer relations. Fluency in English is mandatory.* Attitude & Approach: A proactive mindset of 'How we can make this better' in problem-solving, combined with a 'Growing as a human being' approach.Sharing our values:
* Vibe - you say what does not fit. You give feedback, and you listen to critical feedback as well.
* Self-driven - everyone's opinion is essential, but ownership is more important. You understand that someone has to take responsibility for the decision and how it affects the whole product or company.* Focus - you stay aligned with what and how we act as a company. You move your WIGs (Wildly Important Goals) further. You take responsibility for your work and overlook the health of that area,What can you expect?
* Senior and experienced team
* Budget and tools for your skills Growth* Fully Remote work with flexible working hours* Values-driven culture , friendly and supportive work environment* Contract type tailored to your need* Engagement: it’s full-time engagement in every case* Ability to regularly attend conferences and community events , both as participant and contributor* Flat organizational structure: it helps to focus on what’s essential - have no barriers in communication, no Corpo-language, no going things around, no need to do things differently than most smartly and efficiently.* Relations: VSF values healthy relations and spends time together - e.g.two weeks with your teammates and families on Tenerife and team events?* Benefits: contract type depending on your decision, Medicover medical care package, access to the pool of courses, time to time workation, flexible working hours, working from wherever you want.Join us if you feel that it's time for you to join VSF’s extraordinarily enthusiastic and successful team!
",
"
OK, so let's start with a few words about Vue Storefront.
Vue Storefront is an award-winning and pioneering global technology startup setting a new standard in online shopping. A frontend website technology for eCommerce businesses , the company develops software for retailers to create fast, modern and high-performing online storefronts at a fraction of the cost and time.
Loved by developers, Vue Storefront provides a whole ecosystem of ready architecture, out-of-the-box integrations, and other frontend services that can work together or independently to cover the entire frontend development cycle – from build to launch.
Founded in 2021, Vue Storefront is a best-in-class composable commerce solution and market-leading Frontend as a Service currently used by 2,400+ live stores around the world. With a remote, global team of 100+ people and offices in San Francisco and Warsaw, Poland, customers include Baby Bunting, Zadig & Voltaire and Berlin Brands Group.
Supported by 130+ partners and a community of 10,000+ developers , Vue Storefront and its leaders are recipients of a number of industry awards, including Europe’s top tech startup prize and recognition from Forbes magazine.
Location : Remote, Europe
What will you be doing in this role?
* Design, Development, & Management: Designing, developing, and managing activities from product definition & planning to production and release.
* Visionary Leadership: Define and communicate a compelling data-driven product vision for our platform as as service offering, ensuring that these plan align with the company’s strategic objectives and addresses customer needs.* Strategic Roadmapping: Develop and execute a detailed product roadmap in collaboration with product and engineering teams, ensuring our product trajectory aligns with our larger organizational goals.* Pricing Strategy: Formulate innovative pricing strategies for our PaaS offering that heighten customer value and stimulate revenue growth. It's imperative to remain in sync with market trends and evolving competitive landscapes.* Team Oversight: Lead and inspire the teams. You will guide them in the intricate processes of customer feedback collection, product reviews, and holistic product lifecycle management.* Cross-functional Collaboration: Establish tight-knit relationships with engineering, sales, and marketing teams, creating a seamless alignment of product strategy with overarching company objectives.* Product Capabilities & Features: Analyzing & designing of product capabilities & features including Use Cases and UI Mockups.* Risk Management: Identify potential business risks associated with product development, taking proactive measures to address and mitigate them.What do we expect you to have?
* Experience: Minimum of 5 years in product management, with a focus on cloud computing solutions (PaaS / SaaS / Cloud hosting).* Product Management Expertise : Over 3 years of a strong background in product management, deep understanding of product management processes, and experience in managing product throughout its lifecycle.* B2B/SaaS Products:** A track record of managing B2B/SaaS products, ideally in the cloud-based eCommerce product area.
* Pricing Expertise: Demonstrated understanding of pricing strategy, with experience in successfully implementing effective pricing models.* Data Analysis: Demonstrated use of data to make key business decisions.* Operational Excellence: Hands-on experience in product operations, including customer feedback analysis and product lifecycle management.* Cloud Expertise: In-depth knowledge of major public cloud providers such as AWS, Azure, and GCP.* Project Leadership: Proven ability to manage complex, cross-functional projects and deliver meaningful results.* Communication: Excellent communication skills both within a team and in customer relations. Fluency in English is mandatory.* Attitude & Approach: A proactive mindset of 'How we can make this better' in problem-solving, combined with a 'Growing as a human being' approach.Sharing our values:
* Vibe - you say what does not fit. You give feedback, and you listen to critical feedback as well.
* Self-driven - everyone's opinion is essential, but ownership is more important. You understand that someone has to take responsibility for the decision and how it affects the whole product or company.* Focus - you stay aligned with what and how we act as a company. You move your WIGs (Wildly Important Goals) further. You take responsibility for your work and overlook the health of that area,What can you expect?
* Senior and experienced team
* Budget and tools for your skills Growth* Fully Remote work with flexible working hours* Values-driven culture , friendly and supportive work environment* Contract type tailored to your need* Engagement: it’s full-time engagement in every case* Ability to regularly attend conferences and community events , both as participant and contributor* Flat organizational structure: it helps to focus on what’s essential - have no barriers in communication, no Corpo-language, no going things around, no need to do things differently than most smartly and efficiently.* Relations: VSF values healthy relations and spends time together - e.g.two weeks with your teammates and families on Tenerife and team events?* Benefits: contract type depending on your decision, Medicover medical care package, access to the pool of courses, time to time workation, flexible working hours, working from wherever you want.Join us if you feel that it's time for you to join VSF’s extraordinarily enthusiastic and successful team!
",
"
OK, so let's start with a few words about Vue Storefront.
Vue Storefront is an award-winning and pioneering global technology startup setting a new standard in online shopping. A frontend website technology for eCommerce businesses , the company develops software for retailers to create fast, modern and high-performing online storefronts at a fraction of the cost and time.
Loved by developers, Vue Storefront provides a whole ecosystem of ready architecture, out-of-the-box integrations, and other frontend services that can work together or independently to cover the entire frontend development cycle – from build to launch.
Founded in 2021, Vue Storefront is a best-in-class composable commerce solution and market-leading Frontend as a Service currently used by 2,400+ live stores around the world. With a remote, global team of 100+ people and offices in San Francisco and Warsaw, Poland, customers include Baby Bunting, Zadig & Voltaire and Berlin Brands Group.
Supported by 130+ partners and a community of 10,000+ developers , Vue Storefront and its leaders are recipients of a number of industry awards, including Europe’s top tech startup prize and recognition from Forbes magazine.
Location : Remote, Europe
What will you be doing in this role?
Design, Development, & Management: Designing, developing, and managing activities from product definition & planning to production and release.Visionary Leadership: Define and communicate a compelling data-driven product vision for our platform as as service offering, ensuring that these plan align with the company’s strategic objectives and addresses customer needs.Strategic Roadmapping: Develop and execute a detailed product roadmap in collaboration with product and engineering teams, ensuring our product trajectory aligns with our larger organizational goals.Pricing Strategy: Formulate innovative pricing strategies for our PaaS offering that heighten customer value and stimulate revenue growth. It's imperative to remain in sync with market trends and evolving competitive landscapes.Team Oversight: Lead and inspire the teams. You will guide them in the intricate processes of customer feedback collection, product reviews, and holistic product lifecycle management.Cross-functional Collaboration: Establish tight-knit relationships with engineering, sales, and marketing teams, creating a seamless alignment of product strategy with overarching company objectives.Product Capabilities & Features: Analyzing & designing of product capabilities & features including Use Cases and UI Mockups.Risk Management: Identify potential business risks associated with product development, taking proactive measures to address and mitigate them
What do we expect you to have?
* **Experience:Experience: Minimum of 2-3 years in product management, with a focus on cloud computing solutions (PaaS / SaaS / Cloud hosting).Product Management Expertise: Over 3 years of a strong background in product management, deep understanding of product management processes, and experience in managing product throughout its lifecycle.B2B/SaaS Products: A track record of managing B2B/SaaS products, ideally in the cloud-based eCommerce product area.Pricing Expertise: Demonstrated understanding of pricing strategy, with experience in successfully implementing effective pricing models.Data Analysis: Demonstrated use of data to make key business decisions.Operational Excellence: Hands-on experience in product operations, including customer feedback analysis and product lifecycle management.Cloud Expertise: In-depth knowledge of major public cloud providers such as AWS, Azure, and GCP.Project Leadership: Proven ability to manage complex, cross-functional projects and deliver meaningful results.Communication: Excellent communication skills both within a team and in customer relations. Fluency in English is mandatory.Attitude & Approach: A proactive mindset of 'How we can make this better' in problem-solving, combined with a 'Growing as a human being' approach.
Sharing our values:
* Vibe - you say what does not fit. You give feedback, and you listen to critical feedback as well.
* Self-driven - everyone's opinion is essential, but ownership is more important. You understand that someone has to take responsibility for the decision and how it affects the whole product or company.* Focus - you stay aligned with what and how we act as a company. You move your WIGs (Wildly Important Goals) further. You take responsibility for your work and overlook the health of that area,What can you expect?
* Senior and experienced team
* Budget and tools for your skills Growth* Fully Remote work with flexible working hours* Values-driven culture , friendly and supportive work environment* Contract type tailored to your need* Engagement: it’s full-time engagement in every case* Ability to regularly attend conferences and community events , both as participant and contributor* Flat organizational structure: it helps to focus on what’s essential - have no barriers in communication, no Corpo-language, no going things around, no need to do things differently than most smartly and efficiently.* Relations: VSF values healthy relations and spends time together - e.g.two weeks with your teammates and families on Tenerife and team events?* Benefits: contract type depending on your decision, Medicover medical care package, access to the pool of courses, time to time workation, flexible working hours, working from wherever you want.Join us if you feel that it's time for you to join VSF’s extraordinarily enthusiastic and successful team!
",
"
Concourse is a next-generation AI-powered treasury management software solution (cash management, cash flow forecasting, and automated reconciliation) for enterprises.
Concourse enables treasury and finance teams to better manage liquidity by increasing cash efficiency and reducing manual treasury workflows. Legacy treasury management software was built in the 90s, has a steep learning curve, and demands a 12-18 month implementation period. Despite their significant cost, these solutions often lack modern features and suffer from poor customer support, casting doubt on their ability to deliver a compelling return on investment.
Concourse leverages AI and automation to re-invent treasury management software. We’ve delivered improvements in cash flow optimization and significant savings for our design partners. Our technology allows us to more efficiently automate treasury workflows including, cash management, AP/AR management, forecasting, and reconciliation — all with dramatically improved implementation timelines. Our early results have shown >30% improvements in cash management efficiency and savings of 100s of hours on manual treasury operations.
We were both early hires at Jeeves (YC S20), a $2.1B global corporate card and expense management platform, where we saw first-hand the challenges of managing internal treasury operations. Matt managed the capital & growth teams at Jeeves and was previously a fintech investor at Andreessen Horowitz for over 4 years. Ted ran product for the first year at Jeeves as employee #3 and led the global finance and treasury teams in over 24 countries. Concourse was part of the W23 YC batch and has raised $4.5M from top tier Silicon Valley VCs and leading founders & operators in the industry.
We're looking for a Founding Product Designer to help us refine and further expand our platform. Some quick notes on the position:
* Opportunity to join an early stage fintech company (<10 people)
* This role will have significant ownership, so should be able to work with the team to ideate new product features* Can fully own the UI/UX for the platform* Lead the design process end-to-end (ideation all the way through to launch)* Conduct research with clients to help inform product decisions* Iterate super quickly to produce production level designs & prototypes* Fintech/startup experience a significant plus",
cafulltimeianysan francisco
"
Who We Are
Roboflow is a venture-backed SaaS startup that empowers innovators all over the world to build, train, and deploy computer vision models. Roboflow believes that computer vision is a foundation technology that will transform nearly every industry. We currently have over 250,000 users, including half of the Fortune 100. Roboflow has enabled our customers to accelerate cancer research, conduct experiments in space, accelerate the world’s transition to green energy, and improve the retail experience (to name a few!) with world-altering technology. Investors like Y Combinator, David Sack’s Craft Ventures, Lachy Groom, the founders of OpenAI (Sam Altman and Greg Brockman), and many others back Roboflow.
As with any rapidly scaling startup, we hope to build a team that is both versatile and adaptable. Each role has tremendous potential for growth. As such, we believe that coachability, enthusiasm, and an entrepreneurial mindset are more important than experience or qualifications.
Our goal is to build a magnetic environment for exceptional talent.
What We're Looking For
We’re looking for people that can own a large set of problems and are motivated by the question, “How can I improve this?” Over 80% of our current team is a former founder and they love working at Roboflow because they get to work autonomously and build solutions from the ground up (but you don't have to be a former founder to thrive at Roboflow!). Roboflow is still early stage and each department runs a startup within itself that defines a problem, works with our customers, builds ideal solutions, and adapts quickly to changes.
We’re hiring our second Field Engineer to partner closely with our sales team and drive new customer wins. You’ll have an immense impact on shaping the future of not only this role, but our company.
A large portion of the Roboflow sales process is technical, ensuring customers understand how to incorporate computer vision into their products. Building successful relationships with our potential customers -- many of whom are engineers -- as well as showcasing what the Roboflow product is capable of is a key component of the role, so you will leverage both your engineering background and user-facing mindset to be successful.
What You'll Do
Because our customers use computer vision in so many different industries (accelerating cancer research, improving manufacturing processes, enabling automated checkout, and so much more), your workday will always include an engaging variety of challenges. You will work with sales on delivering demos, building proofs of concepts and prototypes with prospects, and in answering technical questions, assisting in closing deals. You will use your knowledge gathered through sales motions and work with our Customer Success team to determine ways to best drive adoption and successful implementations of computer vision within their products.
You will also contribute to the post-sales process (Customer Engineering) in an engineering capacity to ensure our customers are successful throughout their journey with Roboflow. We don’t just stop at signature and onboarding. We want our customers to be life long partners with Roboflow and ensure they are receiving the ROI they envisioned when they first signed on.
If you think, “I’m an engineer that loves sharing my work with others,” you’d be in great company in this role.
Role and Responsibilities
* Support Sales team to assess technical fit
* Demo Roboflow to potential customers, answer questions about Roboflow, ultimately convincing them Roboflow is the correct solution* You will collaborate with Sales and Engineering teams to develop POCs and propose solutions that best fit a customers needs* Talk with potential customers, understand their problems, and assess whether or not Roboflow is a good fit* Give presentations to potential customers on why Roboflow is the perfect platform for their computer vision use cases.* Create technical content to demonstrate best practices (e.g. sample apps, documentation, videos, etc.)* Dive into our codebase to understand technical limitations in Roboflow that need solving via code (e.g. a bug, a missing feature, etc.) to help close a deal* Work with sales to develop strategy and building roadmaps for our potential customers* Help potential customers in performing analysis on their image data to answer specific business questions and identify opportunities for improvement through computer vision* Test and validate new product features with usage and consumption in mind* Create a repository of reusable artifacts as you build out demos and POC’s, that can be used by customers to accelerate their Roboflow journey* Work with Customer Success team to improve processes, documentation and the overall customer experience* Assist our Customer Success team with customers onboarding, adoption and engineering efforts.The Skillset You'll Bring
* An enthusiastic, strong, technical generalist
* A background in computer science or a related field* Technical experience in a professional environment, ideally a startup* Strong knowledge of APIs, building web apps with JavaScript and/or Python* An awareness of the machine learning development lifecycle (and eagerness to learn more)* Previous experience talking with customers, working sales motions and solving their problems* Ability to think on your feet, and solve problems during calls with technical customers* The ability to speak to potential customers about their vision and turn this vision into Roboflow use case* The sales mindset where it comes naturally and you are sharing your passion for Roboflow with those around you, rather than just “selling.”Who You'll Be Working With
We are currently a team of 30 team members located all over the US and Europe. Our team’s backgrounds range from high school whiz kids that organized a student club, former founders of technology companies and fashion lines, CMOs to CEOs, and have experience scaling businesses to millions in revenue. We want to work with exceptional people with a erse background. At this early stage, you'll have the ability to work cross-functionally with many members of the team and solve a wide array of problems.
As an early first Field Engineer hire, you’ll be partnering directly with our co-founder/CEO, Sales leadership and Customer Success leadership to not only do great work in the role, but shape how this function works for the future of Roboflow.
Where You'll Work
Roboflow is distributed across the US and Europe. We currently have Hubs in New York City, San Francisco, Des Moines, and are open to opening more as we grow in different cities. We provide opportunities (like team onsites in different cities) and resources (like a travel stipend) to work in person with other team members as much as you'd like, while also supporting remote team members. You can work from one of our Hubs, work from home, work at a co-working spaces, etc. We want you to work where you work best!
When You'll Work
Given that we are an remote company and can hire almost anywhere in the world, we don’t have a particular time-zone preference for this role. However, you may need to be available for non-recurring urgent meetings outside of working hours. We have a flexible schedule that allows you to work collaboratively with other team members and asynchronously when needed. Note: Customer facing roles will skew towards our customer base US timezones.
Level
Progressing to Senior Level
What You'll Receive
To determine your salary, we use a number of market and data-driven salary sources. We review all salaries every 6 months to ensure we stay in line with the market.
💰 The target compensation for this role is $120,000 base.
📈 In addition to our cash compensation, we offer generous perks and benefits. Below are some of the highlights:
* A $2500 Travel Stipend to travel anywhere anytime to work with alongside other Roboflowers.
* A $350 Productivity stipend to spend on things that make your work environment more productive, like high - speed internet at home or a co-working space.* Coverage of up to 100% of your health insurance costs for you and your partner or family.* Equity in the company so we are all invested in the future of computer vision and Roboflow.📅 Within one month, you will…
* Spend the first week onboarding in person with your manager (you'll come to our NY or SF Hub!)
* Start building a trusting relationship with your peers, and learning the company structure.* Ship a substantial new feature to an end user within your first week* Build your first Roboflow computer vision product (if you haven't already)📅 Within six months, you will…
* Attend your first all company onsite
* Be ramped up on other relevant parts of the Roboflow product.Not sure if this is you?
We want a erse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply to our Former Founders role or subscribe to our career newsletter by emailing \"Subscribe\" to operations @ roboflow.com. We carefully consider every application, and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.
Learn More About Us
We are building a erse Satellite team that is distributed across the globe. Roboflow is an equal opportunity workplace; we welcome people from all backgrounds, communities, and experiences.
We provide competitive compensation and stellar benefits to accelerate your personal and work life.
Learn more about what it is like to work at Roboflow by reading blogs.
We want to ensure Roboflow is an environment that suits your working style and empowers you to do your best work.
* See our careers page for all open listings.
",
"
☎ Community Phone
remote first and always
At Community Phone, we're on a mission to make the phone more powerful and relevant than ever before.
Frustrated by a lack of humanity in the industry, we set out to create a phone company that respects customers. We keep data secure, protect against spam calls, and eliminate hidden fees and complex contracts. Our vision is a future where technology doesn’t replace human connection, it strengthens it.
As a venture-backed, Y-Combinator graduate, we have the drive, resources, and motivation to revolutionize the telecommunications industry. We leveraged our technical expertise to deliver the flexibility of VoIP with the reliability of the cellular network and brought this technology to customers' existing landlines. We launched our revolutionary product two years ago and are quadrupling our customer base year over year.
With a remarkable 400% growth in recurring revenue in 2022, we’ve expanded from 17 fully-distributed teammates to more than 70, serving clients like KFC, AT&T, state and local governments, General Motors, and homes across America. We are excited about our growth and eager to welcome team members who’ll help us lead the market with delightful customer experiences and a supportive, collaborative work environment.
Join us in our mission to put the power of the phone back into the hands of the people! Together, let’s build a future where the phone is essential in fostering meaningful connections.
🌟 About the role
Our people team is expanding, we are looking for our first People Operations Manager!
You will be responsible for ensuring HR policies and procedures are compliant with relevant laws and regulations, as well as supporting the employee experience. This role requires a deep understanding of HR compliance, strong organizational skills, and the flexibility to contribute to various HR functions. This person will partner directly with leadership to ensure our People strategies support efficient growth, minimal liability exposure, and sound employment practices in all locations where we currently engage talent or will choose to in the future.
🚀 **You will...**
*
**Ensure Compliance** with local, state, federal, and global employment laws and regulations.\*
**Research** and provide strategy on compensation, benefits, and compliant payroll procedures and reporting.\*
**Create** reporting, infrastructure, and operations policies pertaining to human resources\*
**Build** internal guides to reflect employment law updates as well as external and internal requirements.\*
**Support** the total employment experience from recruiting and beyond.\*
**Be a Source of Knowledge** , handling employee inquiries and providing guidance on HR-related matters.\*
**Partner cross-functionally** and work closely with leadership, including our CEO and Director of Finance.\🏆 You are...
*
**An Experienced Pro** at building and managing compliant hiring and HR operations for both contractors and exempt/non-exempt employees globally\*
**Knowledgeable** of USA and global employee protections, laws, and best practices to maintain and regularly assess for compliant operations\*
**Able to Thrive in Chaos** and used to a high-growth tech company or start-up\*
**Systems Focused** with experience managing necessary training and assessments to ensure compliance to management, harassment, etc. expectations of all employees\*
**Experienced** managing payroll and invoice payment systems\*
**Knowledgeable** of the available suite of EOR, payroll, and HRIS platforms that empower and enable global hiring and workforce management\*
**Passionate About People** and global remote teams\*
**Bonus points- certified** in HR best practices (such as PHRi, SPHR, SPRHi, SHRM-CP, SHRM-SCP, or HRCI)\💙 Community Phone Culture
Community Phone has a customer-obsessed culture. We are looking for team members who love our product and mission and see the remote first environment as a bonus.
Beyond the job description, here are some traits members of our team share:
We value Curiosity and learning in our employees. We promote open-mindedness, embrace mistakes, and encourage challenging questions for personal growth. We create a culture of continuous learning to empower our team to tackle challenges and excel in their roles.
Efficiency in everything. We operate lean, optimizing resources to improve our products and deliver a world-class customer experience. We prioritize value over excess, embodying a scrappy and resourceful spirit to achieve our mission and values.
We prioritize taking decisive action over deliberation, recognizing that building a world-class product requires pushing personal limits and taking risks. We believe that a Bias Toward Action is essential for achieving our goals and delivering exceptional results to our customers.
We strive for Transparency and prioritize open, Direct communication. This helps us resolve issues quickly and build strong relationships with our stakeholders.
We take our work seriously and see it as a reflection of who we are. We're always looking for ways to improve and are open to feedback. We approach our work with a sense of ownership and a desire to deliver the best possible results. By embodying a Founder Mindset , we're able to achieve our goals and create exceptional products.
We value a Caring Mentality. Our customers come first, and we collaborate to provide exceptional service. We prioritize teamwork over personal accolades, fostering a customer-focused culture that drives our success and promotes a supportive work environment.
visit about us **for more info!**
Our salary range for this role is from $80,000-$110,000/year
",
frontendfulltimenew yorknyus / remote (us)
"
As a Founding Frontend Engineer, you will have the unique opportunity to shape the DNA of our user experience. Given the no/low-code nature of our platform, we're seeking someone who is not only technically adept but also deeply passionate about creating an engaging, intuitive, and performant user interface.
Responsibilities:
* Work directly with the founders to conceptualize and implement an exceptional user interface.
* Lead frontend architecture decisions, ensuring the platform is scalable and maintainable.* Drive forward web performance optimization.* Advocate for and implement UI/UX best practices, ensuring users are at the heart of every design decision.* Incorporate user feedback to continuously iterate and refine the platform.* Stay updated with the latest frontend technologies and integrate them where relevant.* Establish foundational frontend practices that will guide future team members.Requirements:
* Degree in a technical discipline, preferably computer science.
* Experience with React/NextJS or similar frontend frameworks.* Experience with the entire web development process (design, development, and deployment).* Ability to integrate seamlessly with backend APIs.* Familiarity with source control tools, preferably Git.* In-depth knowledge of responsive design.* A keen eye for user experience and UI design.* Strong communication skills and a collaborative mindset.* Problem-solving aptitude and enthusiasm for overcoming challenges.Nice to Have:
* Experience in early-stage startup environments.
* Experience with no/low-code platforms.* Understanding of web performance optimization and best practices.* Familiarity with Python FastAPI or similar backend frameworks.Benefits
* Health, dental, and vision insurance.
* Daily food stipend",
fulltimeremote (us)
"
About us:
Fieldguide is establishing a new state of trust for global commerce and capital markets through automating and streamlining the work of assurance and audit practitioners specifically within cybersecurity, privacy, and ESG (Environmental, Social, Governance). Put simply, we build software for the people who enable trust between businesses.
We’re based in San Francisco, CA, but built as a remote-first company that enables you to do your best work from anywhere. We're backed by top investors including 8VC, Floodgate, Y Combinator, DNX Ventures, Global Founders Capital, Justin Kan, Eric Ries, and more.
We value ersity — in backgrounds and in experiences. We need people from all backgrounds and walks of life to help build the future of audit and advisory. Fieldguide’s team is inclusive, driven, humble and supportive. We are deliberate and self-reflective about the kind of team and culture that we are building, seeking teammates that are not only strong in their own aptitudes but care deeply about supporting each other's growth.
As an early stage start-up employee, you’ll have the opportunity to build out the future of business trust. We make audit practitioners’ lives easier by eliminating up to 50% of their work and giving them better work-life balance. If you share our values and enthusiasm for building a great culture and product, you will find a home at Fieldguide.
About the Role:
Fieldguide is looking for an experienced Customer Success Leader whose mission will be to scale and drive the operational effectiveness of our Customer Success & Support teams. You will report to the CEO and will be a trusted partner in setting the strategy and objectives for the Customer organization, evolving our delivery models, scaling the team, implementing and execution of success and support processes as well as delivering operational metrics that align to delivering a world-class customer experience.
You will play a key role in defining the evolution of our Customer Success & Support business as Fieldguide continues to rapidly scale. You and your team will work closely with the Engineering, Product and Design teams supporting all customer segments. This role will require a mix of strategy and hands-on execution.
What You’ll Do:
* Work cross-functionally to define the customer success strategy for the next phase of Fieldguide’s growth (new verticals, delivery models, tools, processes, metrics, customer experience models)
* Manage the daily operational execution of the customer success and support teams and partners* Define our verticalization strategy for the delivery of the department* Develop a strategy to nurture and grow the next generation of CX leaders at Fieldguide, spreading a culture of high performers.* Manage the full lifestyle of customer issues by developing action plans for escalated issues, working with Engineering and Product on issue resolution, developing customer messaging and keeping customers and the leadership team informed on progress. Collaborating directly with Engineering and Product to adapt Customer Success processes and services to the Fieldguide Product Road Map* Coordinate with Engineering teams to provide 24x7 incident response for our customers* Improve and evolve our existing support infrastructure (Zendesk, Slack, Shortcut). * Define the right channels for supporting different customer and user types. Build out our self-service support channel and define the content management strategy to support the delivery of world-class customer support experience in a cost effective model* Understand the “Voice of the Customer\" by developing customer surveys and feedback loops and analyzing support data to drive improvements in the Product Roadmap* Establish and oversee a delivery model for optimization services for live customersAbout you:
* 10+ years of experience in leading Customer Success, Customer Support, Technical Support, User Support or similar company functions, with direct experience in a SaaS environment
* Deep understanding of the role of Customer Success in an Enterprise Software company with a strong sense of customer empathy* You build a team of high accountability and low ego, valuing problem solving and continuous improvement in partnership with internal teams. You are committed to building deep ties and effective collaboration with our engineering team. We won't compromise on this.* Experience with modern support onmi-channel and the models and tools used to support a variety of customer and user types* A bias towards being customer obsessed and a proven track record of strong cross-functional collaboration* Experience with one or more Case Management Systems (SFDC, Zendesk, ServiceNow, etc.) and building multi-channel support programs to serve the needs of different customer segments and user types* Strong communicator with ability to collaborate with and influence the broader organization* Authentic, humble and curious self-starter, who is excited to roll up their sleeves, be a player/coach* Comfortable with ambiguity, with the ability to learn new concepts and technologies quickly, and apply those learnings to new domain* A strong desire to learn about assurance, advisory and audit, our customers, their frameworks, processes, tools and technologies (required)* Previous experience working with and supporting assurance, advisory and audit firms, and/or a degree in an Accounting-related field (desired)More about Fieldguide:
Fieldguide is a values-based company. Our values are:
* Fearless - Inspire & break down seemingly impossible walls.
* Fast - Launch fast with excellence, iterate to perfection.* Lovable - Deliver happiness & 11 star experiences. * Owners - Execute & run the business with ownership.* Win-win - Create mutual value & earn trust for life. * Inclusive - Scale the best ideas with inclusive teams.Some of our benefits include:
* Competitive compensation packages with meaningful ownership
* Unlimited PTO* 401k* Wellness benefits, including a bundle of free therapy sessions* Technology & Work from Home reimbursement* Flexible work schedules",
fulltimerecruiting operationsremote (us)
"
About us:
Fieldguide is establishing a new state of trust for global commerce and capital markets through automating and streamlining the work of assurance and audit practitioners specifically within cybersecurity, privacy, and ESG (Environmental, Social, Governance). Put simply, we build software for the people who enable trust between businesses.
We are based in San Francisco, CA, but built as a remote-first company that enables you to do your best work from anywhere. We're backed by top investors including 8VC, Floodgate, Y Combinator, DNX Ventures, Global Founders Capital, Justin Kan, Eric Ries, and more.
We value ersity — in backgrounds and in experiences. We need people from all backgrounds and walks of life to help build the future of audit and advisory. Our team is inclusive, driven, humble and supportive. We are deliberate and self-reflective about the kind of team and culture that we are building, seeking teammates that are not only strong in their own aptitudes but care deeply about supporting each other's growth.
As an early stage start-up employee, you’ll have the opportunity to build out the future of business trust. We make audit practitioners’ lives easier by eliminating up to 50% of their work and giving them better work-life balance. If you share our values and enthusiasm for building a great culture and product, you will find a great home at Fieldguide.
About the role:
As People Operations Manager, you will have a unique opportunity to develop and manage HR processes, create a performance management system, and build out our culture and engagement functions. In addition, you will run the daily functions of HR including administering payroll, benefits, and leaves, as well as creating and enforcing company policies and practices.
What you’ll do:
* Manage the full employee lifecycle, including onboarding/offboarding, HR operations, and employee experience
* Be a trusted, empathetic resource across a variety of employee matters through addressing demands, grievances, or other issues* Ensure policies are up to date, compliant and designed in a way to support both our employees and the company as we grow* Lead Performance Management policies and processes, including the performance review process, performance improvement plans* Develop and own our Total Rewards program including: compensation philosophy, benchmarking, and analysis, as well as benefits and other employee perks* Lead employee engagement and culture initiatives such as events/offsites, DEI programs, learning and development opportunities, etc. * Partner with various internal and external stakeholders such as company leadership, managers, employees, as well as legal counsel and other vendors (benefits, technology, etc.)* Maintains knowledge of trends, best practices, new technologies in all things people-related* Leverage data and HR metrics to report on HR strategy performance and enable clear decision-making capabilities today as well as into the future* Other ad hoc people-related projects as neededAbout you:
* 5+ years of hands-on People and/or HR experience, ideally in a high-growth, technology start-up setting
* Active SHRM certification preferred* Commitment and passion to DEI principles* Self-directed with creative problem solving abilities* Rigorous attention to detail and highly organized* Tactful and respectful communication style, ensuring confidentiality, ethical and professional conduct at all times - setting a great example for team members* Ability to drive scalability, quality & compliance in the processes created & owned by you* Passion for delivering world-class service and a welcoming and positive attitude, focused on employee satisfaction and engagementMore about Fieldguide:
Fieldguide is a values-based company. Our values are:
* Fearless - Inspire & break down seemingly impossible walls.
* Fast - Launch fast with excellence, iterate to perfection.* Lovable - Deliver happiness & 11 star experiences. * Owners - Execute & run the business with ownership.* Win-win - Create mutual value & earn trust for life. * Inclusive - Scale the best ideas with inclusive teams.Some of our benefits include:
* Competitive compensation packages with meaningful ownership
* Unlimited PTO* Wellness benefits, including a bundle of free therapy sessions* 401k* Technology & Work from Home reimbursement* Flexible work schedules",
"
About the roleWe are building a world-class Support team - committed to helping customers realize the full potential of Rippling. Team members focus on getting our customers back on course when challenges arise and contribute to internal discussions around product enhancements.
If you are the type of person to look at a flight of 10,000 stairs, pause, get a bit excited, and then seize the moment - you have what it takes!
What you will do-Responsible for supporting our NL Rippling customers and resolving issues related to our Global Payroll and Global Benefits.-Take charge of customer issues from start to finish - while working in a dynamic and fast-paced environment.-Leverage chat, email functionality, and video conferencing to help our customers optimize Rippling’s global payroll and benefits products.-De-escalate and resolve issues by leveraging platform and industry expertise.-Responsible for documenting product functionality and country-specific nuances and training Global Support Team members.-Become a product expert - you'll be a go-to resource for both customers and coworkers.-Identify areas of improvement and work directly with Product and Engineering teams to share areas where we can better serve our customer base through automation or added features.-Work well under time constraints and meet schedules; at times with unexpected deadlines, to ensure client’s needs are met.
What you will need-Fluent in English and Dutch-Experience working in NL payroll-Ability to work 9AM-6PM GMT-3+ years of work experience in a customer/client-facing role-Strong written and verbal communication skills-Demonstrated experience problem-solving with attention to detail-Organizational skills and experience improving processes-Flexibility with changing job duties and responsibilities-Ability to come to the Dublin office 3 days per week
About the TeamWe are building a world-class Support team - committed to helping customers realize the full potential of Rippling. Team members focus on getting our customers back on course when challenges arise and contribute to internal discussions around product enhancements.
Additional InformationRippling is an equal opportunity employer. We are committed to building a erse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process.
Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.
",
"
About the roleWe are building a world-class Support team - committed to helping customers realize the full potential of Rippling. Team members focus on getting our customers back on course when challenges arise and contribute to internal discussions around product enhancements.
If you are the type of person to look at a flight of 10,000 stairs, pause, get a bit excited, and then seize the moment - you have what it takes!
What you will do-Responsible for supporting our Rippling customers and resolving issues related to our Global Payroll and Global Benefits.-Take charge of customer issues from start to finish - while working in a dynamic and fast-paced environment.-Leverage chat, email functionality, and video conferencing to help our customers optimize Rippling’s global payroll and benefits products.-De-escalate and resolve issues by leveraging platform and industry expertise.-Responsible for documenting product functionality and country-specific nuances and training Global Support Team members.-Become a product expert - you'll be a go-to resource for both customers and coworkers.-Identify areas of improvement and work directly with Product and Engineering teams to share areas where we can better serve our customer base through automation or added features.-Work well under time constraints and meet schedules; at times with unexpected deadlines, to ensure client’s needs are met.
What you will need-Fluent in English and Portuguese-Experience working in PT payroll-Ability to work 9AM-6PM GMT-3+ years of work experience in a customer/client-facing role-Strong written and verbal communication skills-Demonstrated experience problem-solving with attention to detail-Organizational skills and experience improving processes-Flexibility with changing job duties and responsibilities-Ability to come to the Dublin office 3 days per week
About the Team
We are building a world-class Support team - committed to helping customers realize the full potential of Rippling. Team members focus on getting our customers back on course when challenges arise and contribute to internal discussions around product enhancements.
Additional Information
Rippling is an equal opportunity employer. We are committed to building a erse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process.
Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.
#li-hybrid
",
frontendfulltimenew yorknyus / remote (us)
"
As a Founding Frontend Engineer, you will have the unique opportunity to shape the DNA of our user experience. Given the no/low-code nature of our platform, we're seeking someone who is not only technically adept but also deeply passionate about creating an engaging, intuitive, and performant user interface.
Responsibilities:
* Work directly with the founders to conceptualize and implement an exceptional user interface.
* Lead frontend architecture decisions, ensuring the platform is scalable and maintainable.* Drive forward web performance optimization.* Advocate for and implement UI/UX best practices, ensuring users are at the heart of every design decision.* Incorporate user feedback to continuously iterate and refine the platform.* Stay updated with the latest frontend technologies and integrate them where relevant.* Establish foundational frontend practices that will guide future team members.Requirements:
* Degree in a technical discipline, preferably computer science.
* Experience with React/NextJS or similar frontend frameworks.* Experience with the entire web development process (design, development, and deployment).* Ability to integrate seamlessly with backend APIs.* Familiarity with source control tools, preferably Git.* In-depth knowledge of responsive design.* A keen eye for user experience and UI design.* Strong communication skills and a collaborative mindset.* Problem-solving aptitude and enthusiasm for overcoming challenges.Nice to Have:
* Experience in early-stage startup environments.
* Experience with no/low-code platforms.* Understanding of web performance optimization and best practices.* Familiarity with Python FastAPI or similar backend frameworks.Benefits
* Health, dental, and vision insurance.
* Daily food stipend",
cafull stackfulltimesan franciscous / remote
"
we're looking for a founding engineer to be the owner of our loan servicing platform.
you'll have a lot of autonomy and will interface directly with some of the largest lenders in America.
we're working on the bleeding age of transformer based models, including LLMs, voice, and image creation.
we work in python.
",
fulltimenew yorknyus / lehius / remote (us)
"
At Rinsed, We are building software to run the $15bn Car Wash industry.
We're a B2B SaaS company, providing car washes with all the tools they need to transition to a subscription model. Modern car washes are fully-automated tunnels that can wash over 200 cars / hr and they are moving from selling single washes to all-you-can-wash subscriptions. We are giving this $15bn underserved market the tools to manage and grow their subscription revenue.
We are a small team, who just raised our Series B from VMG Technology in addition to our Series A from Founder's Fund and Bedrock Capital. We are currently installed at over 1500 car washes nationally helping to manage more than 4 million car wash memberships. What we've built so far is just the beginning. Get to be part of the founding DNA of building a great product, a great culture, and a great company.
Fast facts
* 200 million people get their car washed professionally every year in the US
* A subscriber is ~8x more profitable for a car wash then a one-off customerA Day in the Life
We are seeking a detail oriented, self-motivated candidate who is excited to work at a fast-growing startup.As the FP&A Manager, you will be a key finance partner across the organization and help drive our growth strategy. The FP&A Manager will be responsible for the financial projections of the Company, including but not limited to, the annual budget, variance analysis, long/short term forecasts, cash flow projections and board of director quarterly reporting. The role requires strong interpersonal skills and will require collaboration with various leaders within the Company. This position will report directly to the Head of Finance and offers an excellent opportunity to shape the strategy of the business in a highly visible role.
A typical day for this position at Rinsed includes the following:
• Oversee and manage the continued development of Budgeting, Financial Forecasting, and Modeling process and outputs
• Support month-end close process and prepare consolidation of reported actuals vs. plan, current forecast, and prior year ensuring key issues, risks and business drivers are understood and highlighted.
• Drive high-quality, collaboratively built financial forecasts, annual plans and operational analyses summarizing business drivers, risk and opportunities
• Monitor performance indicators, highlighting trends and analyzing causes of unexpected variances
• Analyze complex financial information and reports to provide accurate and timely financial recommendations to management for decision making purposes
• Help prepare and develop standardized quarterly board reporting
• Demonstrate proficiency of technical tools and financial systems
• Identify and execute upon process improvement opportunities
• Serve as finance business partner to department heads with in-depth analyses
• Build and maintain processes with opportunities to develop team members as the Company scales
• Perform other related duties and ad hoc projects as required by the position
• Assist the Head of Finance and external bookkeepers with month end close activities as needed
• Help document and improve standard operating procedures
• Other ad hoc projections as needed
• Most importantly, bring your energy and have fun!
About You
You are a driven, strategic FP&A leader who has excellent communication skills and financial modeling ability. You will play a critical role in developing our FP&A business practice, partnering closely with our Executive team and department leaders as a thought partner to drive robust financial planning, forecasting, and business analysis. This is an integral role within our rapidly growing Company responsible for helping to build a best-in-class organization related to budgeting, forecasting and financial modeling. This position is either remote or onsite (NYC).
You bring the following experience and expertise:
• Bachelor’s Degree in Accounting or Finance
• 6+ years’ experience in Accounting and/or Finance with prior experience in an FP&A role or FP&A-focused consulting or banking background preferred
• Advanced proficiency with Microsoft Excel; strong analytical skills required
• Outstanding communication skills and relationship-building abilities
• Capability to multitask and adapt to a constantly changing, quick environment
• Highest standards of accuracy and precision; highly organized
• Articulate with excellent verbal and written communication skills
• Ability to think creatively, highly driven and self-motivated
• Demonstrated ability to roll up sleeves to help build a best in practice finance function
• Ability to work with some ambiguity; comfortable in start-up environment
• Comfortable working with large data sets from different sources
Our Investment in You• By joining as one of our early team members, there is enormous opportunity ahead for you to have an outsized impact and shape the future of Rinsed in this role.• Competitive salary and benefits including unlimited PTO, health / dental / vision insurance and more.• Work closely with our founders and leadership team to business strategy and execute key initiatives.• An incredible team with a great blend of hustle, productivity, and fun
Rinsed embraces ersity and is proud to be an equal opportunity employer. As part of our commitment to ersifying our workforce, we do not discriminate on the basis of age, race, sex, gender, gender identity, color, religion, national origin, sexual orientation, marital status, citizenship, veteran status, or disability status
",
"
Enterprise Customer Success Manager (CSM)
**About Us:**Arist brings learning right where people spend all of their time: on tools like SMS, MS Teams, Slack, WhatsApp and Email.
Inspired by our founder's work with students from war-torn Yemen and trusted by dozens of leading companies, Arist is pioneering the use of short-form messages that meet learners where they are as a more accessible and effective form of digital learning and training.
Backed by Y Combinator, Craft Ventures, PeakSpan, Acadian Ventures, and the top Learning Executives, Arist is now used by 10% of the F500, helping customers create, deploy, and assess delivered all via SMS, WhatsApp, Slack and Teams. Over 95% of learners open a message within 3 minutes, leading to adoption rates and learning outcomes several times greater than any other digital learning tool.
🎯 Arist is the go-to solution for effectively delivering and measuring learning at scale. We revolutionize the way people learn by delivering the right learning at the right place and right time.
Position Overview: As an Enterprise CSM at Arist, you will be responsible for building and maintaining strong relationships with our enterprise customers. You will serve as their advocate within the organization, ensuring that their needs are met and that they receive maximum value from our products and services. The ideal candidate will possess 3-5 years of experience in a similar role, along with a strong service mindset, high learning agility, and the ability to challenge the status quo.
Key Responsibilities:
1. Customer Success Management: Be the primary point of contact for enterprise customers, who are post implementation. You will e into their data and understand their needs, goals, and challenges. You will advocate for them and their needs internally by developing close partnerships with Sales and Product.
2. Renewal and Expansion Ownership: Drive the CS processes to ensure successful outcomes resulting in customer renewals and expansion.3. Challenge Status Quo: Identify opportunities for process improvement and innovation to enhance the customer experience and drive customer success.Characteristics:
You will be successful in this role if the following sound like you!
1. Customer Advocate: You have a service mindset and you use it to be a staunch advocate for your customers.
2. Team Player: You collaborate effectively with cross-functional teams.3. Challenger Mindset: You are always looking for ways things can be better and are solution-oriented.4. GSD (Get S* Done) Mindset: You take ownership and GSD.5. Data Storytelling: You utilize data and analytics to tell compelling stories.Qualifications:
1. 3-5 years of experience as an Enterprise Customer Success Manager or in a similar role.
2. Experience managing complex customers with a proven track record of delivering exceptional customer satisfaction.3. Consulting Skills: Ability to provide strategic guidance to customers, helping them leverage our product to achieve their learning and development goals.4. Renewal and Expansion Ownership: Previous experience owning renewals and expansion opportunities as part of a Customer Success Manager role.5. Cross-functional Collaboration: Demonstrated experience working closely with Product and Sales teams to align customer needs with product development and sales strategies.6. Familiarity with L&D/HR: A solid understanding of Learning and Development (L&D) and Human Resources (HR) practices is highly desirable.Why Join Us:
* Opportunity to make a significant impact in a rapidly growing ed-tech startup.
* Collaborative and inclusive work environment.* Competitive salary and benefits package.* Ongoing opportunities for professional development and growth.If you are a customer-focused inidual with a passion for workforce development and a drive to help enterprises succeed, we encourage you to apply for this exciting opportunity to join Arist as an Enterprise Customer Success Manager. Together, we will shape the future of Learning!
--
Series A Announcement/ Tech Crunch /Forbes /CLO \"Must have\"
",
fulltime
"
What You'll Do
*
Work with the CEO, CTO, designer, and engineering team to design new features and improve existing features\*
Talk to lots of customers and prospects to understand what's important to them\*
Talk to the Sales, Customer Success, and Support teams to prioritize features that would help them achieve company goals\*
Write lots of tickets and answer clarifying questions from the engineers\Who You Are
*
2+ years of product management experience experience at a startup\*
You care intensely about user experience\*
Accounting experience or experience with accounting-related products is preferred\Benefits
*
Competitive pay and equity\*
Unlimited PTO\*
Health, dental, and vision insurance\Keeper provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a erse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
",
fulltime
"
About Rootly
At Rootly, we are a mission to be the go-to way companies respond when things go wrong, helping every organization be more reliable. We do this by building an industry leading incident management platform that allows companies around the world consistently and quickly resolve incidents. We are not simply transforming an industry, we are carving an entirely new +$B segment ourselves and need incredible talent to achieve this ambitious goal together.
Customers love Rootly. Some of the fastest growing companies around the world such as NVIDIA, Figma, Canva, Tripadvisor, Squarespace and more rely on Rootly to power their critical incident management process. They obsess over our delightful enterprise-ready platform and unique partnership model. See why our customers have reviewed us 5 stars on G2.
Investors love Rootly. We are backed by some of the most respected funds in the world from Y Combinator to operators like the CTO of Dropbox and GitHub. We'd be happy to disclose our entire funding and profitability picture live during the interview. As a culture we relentlessly put transparency first. We conduct monthly financial reviews as a team so everyone has a pulse on the health of the business and publish what we are building in our weekly changelog.
About the Role
Rootly is embarking on an exciting growth phase. Our goal is to be involved in every incident management tooling evaluation whether they are looking or we spark their curiosity. You’ll play a critical role here. We’re seeking a motivated and experienced Head of Marketing to join our team and play a pivotal role in driving growth and establishing our presence in the market. You will:
* Develop and execute a comprehensive marketing strategy that aligns with Rootly’s goals and objectives.
* Collaborate closely with cross-functional teams, including product and sales, to deeply understand our product's features, benefits, and unique selling points.* Define and manage our our brand positioning and messaging, ensuring consistent and impactful communication across all channels* Strategically elevate our product marketing initiatives, transforming our messaging and pricing strategies from scrappy to solid * Craft and execute multi-channel marketing campaigns to drive product adoption, engagement, and retention.* Commit to meeting qualified opportunity targets in collaboration with the sales team to drive overall revenue growth.* Work closely with our sales team to align marketing efforts with sales objectives, providing them with high-impact marketing materials and campaigns that will support sales efforts and accelerate sales cycles* Establish and oversee relationships with agencies and contractors during the initial phase of building the internal marketing function* Establish and manage an integrated marketing team that measures, tests, plans, and optimizes for quality and efficiency who will oversee the day-to-day activities, while identifying opportunities for new resources to augment our capabilities as we scale* Collaborate cross functionally to develop compelling and targeted content assets that educate prospects and customers about our product value and drive engagement.* Analyze marketing performance metrics, track ROI, and make data-driven decisions to optimize campaigns and strategies.* Identify market trends, competitive landscape, and customer insights to inform product positioning and marketing strategies.The Ideal Candidate
* Bachelor's degree in Marketing, Business, or a related field; MBA or advanced degree preferred.
* Over 5 years in a marketing leadership function within B2B SaaS Marketing.* Proven track record of establishing and expanding the marketing function within a company from inception, aiding companies in achieving growth aspirations from $2M ARR to $10M ARR.* Track record of developing and executing successful marketing strategies that drive lead generation and revenue growth.* Strong understanding of product marketing, demand generation, content strategy, and brand development.* Experience managing and developing high-performing marketing teams.* Data-driven mindset with the ability to analyze and interpret marketing performance metrics.* Experience working in the infrastructure, ITSM, incident management space is ideal* Creative, Innovative and Empathetic leader with excellent communication and interpersonal skills who thrives in a fast-paced environment.Benefits
* Comprehensive medical, dental, and vision
* 3 weeks vacation + unlimited sick/mental health days + company-wide shutdown EOY* M2 MacBook Pro of choice* $1,000 for health and wellness* $1,000 for home office* $1,000 for visiting a teammate located in a different geography* WeWork membership* Weekly happy hour on Friday* Learning and advancement budget at your discretion* Annual retreat - at least once a year we gather together in person 🏝️* Ground floor opportunity to be an early member of a fast growing venture-backed startupRootly is an equal opportunity employer. We aim to create an environment where every team member at Rootly feels like they belong so they can have a greater impact on our business and customers. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
",
full stackfulltimeus / remote (us)
"
TrueVault builds software that helps businesses comply with consumer data privacy laws. TrueVault is looking for an experienced, motivated Senior Software Engineer to join our Engineering Team.
You will find this role incredibly rewarding if you enjoy:
* Moving fast with a purpose.
* Working in a small team with incredibly smart and passionate people.* Building applications across the stack from frontend to the backend.As a Senior Software Engineer you will:
* Design, implement, and create tests for software across the full stack.
* Collaborate with the team to determine which features to build and how to architect them.* Perform code reviews and mentor team members.* Lead projects and drive architectural decisions.* Help shape a positive and inclusive engineering culture as our team grows.What you bring to the table:
* 5+ years of professional working experience.
* Track record of building and maintaining performant service-oriented software products.* Demonstrated ability to proactively manage tasks, project, and issues.* Authorization to work in the U.S.Our Stack
* Backend: Spring Boot + Kotlin, Postgres DB, Lambdas, SQS
* Frontend: React, Material UI, TypeScript* Cloud Provider: AWSPluses
* Extensive experience with Typescript, React, & Kotlin.
* Experience scaling micro services architectures to handle traffic at scale.Location
* Employees can work full time remotely from anywhere in the United States.
Benefits
* We cover 100% health, dental, and vision insurance for you, your spouse, and your dependents.
* Unlimited PTO (and the encouragement to use it).* A 100% remote team. We have team members in NY, San Francisco, and everywhere in between.* 401k and HSA* Flex hours* EquityApplication
Please apply for this role using the link: Apply for this job
",
"
Why Vendoo?
We are an inclusive company that gives anyone the opportunity to manage their own business regardless of their race, age, disability, color, or religion. We give an opportunity to everyone who needs a job by becoming a reseller using our application. We fight climate change and reduce clothing waste by promoting reselling and being the #1 tool for resellers. We give hope to people who can't find a have a job to manage their own business with our application.
What do we offer?
💸 Pay in USD through Deel. 🏖 Fully remote, work from anywhere you like. 🌴 Yearly Team retreats. 🛫 30 days PTO per year. 🌎 100% Global Health Insurance coverage and 50% for dependents. 🧠 $500 yearly for educational content. 💻 $500 yearly for home office equipment. 👱🏻♀️ 12 weeks paid maternal leave. 🧔🏻♂️ 8 weeks paid paternal leave.
About the role
As a Junior Graphic Designer, you will be instrumental in maintaining and evolving our brand identity. Through your meticulous attention to detail, you will ensure that our visual assets consistently align with our brand guidelines, reinforcing our company's unique voice and personality.
You will help streamline our design workflow, enabling us to deliver high-quality products efficiently. Your ability to adapt and learn new tools and techniques will contribute to the scalability of our design processes.Responsibilities
Collaborating with the senior visual designer to conceptualize and execute visually stunning designs that align with project goals and brand guidelines.Creating illustrations, icons, and other visual assets to enhance our different communication channels and overall user experience.Developing animations and motion graphics to bring interactive elements to life and add dynamic visual appeal to our brand and software product.Assisting in the creation and maintenance of design resources, such as templates, style guides, and asset libraries, to support consistent and efficient design workflows.Maintaining brand consistency across all visual assets, ensuring adherence to brand guidelines, typography standards, color palettes, and visual identity.Continuously learning and expanding skill sets, exploring new design tools, software, and techniques to enhance productivity and creativity, conducting research, and staying up-to-date with design trends, industry best practices, and emerging technologies to continuously improve design techniques.Requirements
Strong proficiency in industry-standard design software such as Adobe Creative Suite (Photoshop, Illustrator, Premiere, InDesign, After Effects) and a solid understanding of design principles, typography, color theory, and composition. Experience in utilizing design tools and platforms like Figma for collaborative design work and prototyping.2 years of experience and a well-curated Portfolio that showcases a variety of design projects and demonstrates creativity, technical skills, and attention to detail.Experience in creating illustrations, icons, and animations using relevant design tools.Fluent in spoken and written English.Proficiency in video editing software such as Adobe Premiere Pro, Final Cut Pro, or other industry-standard video editing toolsAbility to receive feedback constructively and incorporate it into design iterations.A collaborative mindset with the ability to work effectively in a team environment.Meticulous attention to detail to ensure accuracy, consistency, and quality in design deliverables.Ability to follow brand guidelines and maintain brand consistency across different design assets.Willingness to learn and adapt to new design tools, techniques, and software as needed and proactive in staying updated with industry trends and best practices.Genuine enthusiasm for graphic design, animation, visual storytelling, and passion for creating visually compelling and user-centric designs.About us
Vendoo is an online cross-posting platform created for resellers. We help them manage their e-commerce business on multiple marketplaces like eBay, Poshmark, Mercari, etc. With the software we have developed, we empower and help resellers save time, grow and learn more about their business.
Our recent milestones include
Apr 2022, Launched our Mobile app public beta. Mar 2022, Graduating from Y.C. batch of winter 2022- Mar 2022, 25 million listings created. Jun 2021, 10 million listings created. Dec 2020, 5 million listings created. May 2020, Became Profitable. Mar 2020, 1 million listings created. Jan 2020, Launched Vendoo to the public and started charging.. Jul 2019, Launched our public beta.
Our vision is to be the #1 reselling tool in the world. We are creating software that will allow resellers to run their business more efficiently by providing convenience at every step of the process, from sourcing inventory to shipping orders.
Learn more about us at
*
[https://www.vendoo.co/](\"https://www.vendoo.co/\")\*
[https://www.instagram.com/vendoo.co/?hl=en](\"https://www.instagram.com/vendoo.co/?hl=en\")\*
[https://www.linkedin.com/company/vendoo-co/mycompany/](\"https://www.linkedin.com/company/vendoo-co/mycompany/\")\*
[https://www.youtube.com/@Vendoo/featured](\"https://www.youtube.com/@Vendoo/featured\")\",
cafulltimenysan franciscous / new york
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Backed by Sequoia Capital, Y-Combinator, and other top valley firms, our team has raised $25m to revolutionizing modern marketing and product experiences with AI videos. Tavus is a leading AI synthetic media startup focused on making personalized video experiences scalable. Tavus uses artificial intelligence deepfake technology to generate realistic videos that perfectly imitate customer's gestures and voice- it's pretty stellar. Think Loom or Vidyard, but you can create thousands of hyper-personalized videos with the click of a button. Check it out for yourself 😎
We're looking for the first Solution Engineer to join our team to support users across the customer journey. Alongside our customer success team, you'll be responsible for leading technical implementation plans, debugging and addressing customer issues, and providing frontline support to both technical and non-technical users. The objectives of this role is to improve the velocity of deals by streamlining implementation, as well as providing top tier customer support. This role is outcome oriented, and it's important to be able execute quickly, interpedently troubleshoot, and communicate to external parties in a polished manner which represents the brand. We're looking for someone who can both execute to a high degree, as well as think strategically about how we can continue to build out and improve our Solution Engineering team.
Please note that this position is hybrid in San Francisco and New York (office opening soon), although Tavus offers remote opportunities outside of these cities.
Your Mission 🚀
* Working with customers directly on scoping technical requirements, and working with clients to directly integrate APIs and integrations to ensure they can have a smooth and rapid launch
* Troubleshooting CRM and sales/marketing tech integrations* Providing front line support to customer support requests* Debugging and solving technical issues within the platform directly impacting customers experience. Dig deeply into bugs to understand potential issues* Assisting with pre-sale workflow calls, technical demos, and security reviews* Constantly iterate on our processes. You’ll work cross-functionally and manage special projects internally to help Tavus scale as fast as possible* Be a team player, and collect and convey product feedback from conversations and usage patterns, as well as actively be involved in improving the full customer journeyAbout You
* Self starter who is extremely hardworking, motivated, scrappy and most importantly, eager to learn and build. A high degree of initiative is important to ensure customer issues are resolved
* Technically oriented - at a minimum has experience with APIs. Ideally experience with Node, react, and/or python* Excellent problem solving abilities. Should be able to troubleshoot technical challenges, bugs, or implementation questions live with clients. Should have a creative and enthusiastic mindset towards problem solving to discover optimal workarounds* You should hate repetitive manual tasks - our funnel and reporting should be as automated as possible* Ability to communicate technical concepts clearly. You will be working with a broad range of audiences such marketers, sales, engineers, c-suite, so clear and polished communication is critical* Is detail oriented, but is okay with moving fast and quickly adapting to change. Move fast, break things fast, learn fast* Excellent interpersonal and communication skills. Can understand and adjust according to customer context while targeting multiple ICPs* Highly organized. Comfortable working across a large book of business* Goes above and beyond - before escalating, you'd ideally have watched the users LogRocket session, reproduced the issue, and come up with hypotheses/tested solutionsAdditionally, having some of the following experiences may help you be successful in this position:
* Early stage startup experience
* Zapier experience* Familiarity with video marketing, or experience in B2B sales and marketing* Has previously worked with midmarket or enterprise organizations* Has played Portal 1 and 2 (if not you'll need to play as part of onboarding 😄)Benefits
When you join Tavus, you’re joining a family. Our work is driven by our team, and our success is shared by all. This position has a flexible work schedule, unlimited PTO, competitive healthcare and gear stipends, as well as, of course, plenty of fun! Tavus will be a place for you to learn, directly drive impact, and be with a team you love.
To learn more about our team culture, and benefits, check out our hiring page!
Tavus is growing fast, and we'd like you to grow with us! Are you excited to get your hands dirty and join the digital marketing revolution? Drop your resume and we'll be in touch!
We are not looking for cultural fits, we are looking for culture creators. In fact, ersity is what drives our success – it’s at the core of how we hire, communicate, and work. We are inclusive to all and combine our erse backgrounds, skill sets, and thinking to build the best experiences for our clients.
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Updated almost 2 years ago
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