fulltimeus / remote (us)
"
About Magic
We are a leading modern outsourcing platform that connects SMBs to high-quality remote workers, from SDRs to virtual assistants and more. With roots in Silicon Valley, and backing from top venture capitalists, our workers are supercharged with a combination of the latest AI technology and training.
Why this role exists
Reporting to the President, the Head of People Product, will own ‘cradle to grave’ of our “people” product, which is staffing a variety of remote ‘assistant’ roles for our clients, from Sales roles to Transcriptionists, to classic Virtual Assistants. Three major teams will report into this role, including ‘Assistant Recruiting’, Training, and Assistant Relationship Management. The Head of People Product will co-create and execute on a plan that improves client retention through a consistent product delivery experience.
Interested and qualified applications will be processed on this link: https://apply.workable.com/j/E26F7399B9
Outcomes for Exceptional Product Delivery:
Recruiting
You will ensure we are hiring the best workers, regardless of geography, across various staffing categories; this will include managing and optimizing the 40+ assistant recruiting teams. (Recruiting Team)
Placement (Matching)
Show up rate for IC assistants on placement callsYou will work cross-functionally with Sales and Biz Ops to get to an 80% or higher ‘match rate’ for placed assistants.Reviewing our product delivery roadmap and customer journey and reverse architecting how we get to the ideal of ‘one recommendation = one placement’
Engagement
You will own and optimize our training team, expanding from qualifications to up-skilling of particular roles.Cradle-to-grave assistant communication, from when they are in our recruiting process, to waiting on the bench, to match, lost a client, new client placement, up-skilling, and support.
RequirementsProduct delivery and management of a ‘people’ productStrong understanding of project management methodologies (e.g., Agile, Waterfall, etc.)You have scaled up teams from dozens to hundreds of employees.You have experience managing fully remote and international teams.BPO or outsourcing experience is a plus
You should apply if...You have extreme passion and empathy for success of the contractors.You are an excellent communicator, both written and verbal, with strong presentation skillsYou’re curious and stay up-to-date with technology trends, including AIYou are able to see the 10,000 foot perspective, while also being willing to jump into the weeds when needed to understand and fix processes, systems or performance issues.
This position offers:Competitive salaryEquityBenefits100% remote work
",
bengalurufulltimein / remote (in)kaui / ux
"
Design at RedBrick AI
RedBrick AI is a web-based platform for building datasets for training radiology AI algorithms. for Our application is used by advanced AI teams and radiologists at leading organizations like Mass General Brigham, Rapid AI, Qure AI, Prenuvo, and Olea Medical. Our platform features complex user interfaces for manipulating and displaying 3D medical imagery as well as simpler project management dashboards. We place a strong emphasis on attention to detail and simplicity, as well as performance and aesthetics. We’re looking for a product designer with the appetite to design a technical product like ours. Check out a demo of our product here:
RedBrick AI Product Demonstration
What will you do
* Develop a comprehensive internal model of our customers, including their values and product usage.
* Collaborate closely with Product Leadership to influence the product roadmap.* Work cross-functionally to propose new features and improvements that align with our product and business objectives.* Manage the entire design cycle, from defining requirements to wireframing to creating detailed designs on Figma.Who you are
* We require several years of experience in designing SaaS applications, with a significant bonus if you have worked on deep-technology applications.
* It is a bonus if you have working knowledge of web technologies such as HTML, CSS, and JS.* We expect you to strongly align with our product development ethos, which includes:* A strong desire to build world-class products. * The ability to design for the long term while remaining agile in the face of rapid sprints in startup product development. * A deep understanding of customer problems and behaviors that guide decision-making. * What we value most in design:* Close attention to detail. * The ability to simplify complex interactions. * The ability to absorb industry knowledge and gain a good understanding of our customers' problems. * Competency in using Figma and maintaining an organized Figma document.",
"
Design at RedBrick AI
RedBrick AI is a web-based platform for building datasets for training radiology AI algorithms. for Our application is used by advanced AI teams and radiologists at leading organizations like Mass General Brigham, Rapid AI, Qure AI, Prenuvo, and Olea Medical. Our platform features complex user interfaces for manipulating and displaying 3D medical imagery as well as simpler project management dashboards. We place a strong emphasis on attention to detail and simplicity, as well as performance and aesthetics. We’re looking for a product designer with the appetite to design a technical product like ours. Check out a demo of our product here:
RedBrick AI Product Demonstration
What will you do
* Develop a comprehensive internal model of our customers, including their values and product usage.
* Collaborate closely with Product Leadership to influence the product roadmap.* Work cross-functionally to propose new features and improvements that align with our product and business objectives.* Manage the entire design cycle, from defining requirements to wireframing to creating detailed designs on Figma.Who you are
* We require several years of experience in designing SaaS applications, with a significant bonus if you have worked on deep-technology applications.
* It is a bonus if you have working knowledge of web technologies such as HTML, CSS, and JS.* We expect you to strongly align with our product development ethos, which includes:* A strong desire to build world-class products. * The ability to design for the long term while remaining agile in the face of rapid sprints in startup product development. * A deep understanding of customer problems and behaviors that guide decision-making. * What we value most in design:* Close attention to detail. * The ability to simplify complex interactions. * The ability to absorb industry knowledge and gain a good understanding of our customers' problems. * Competency in using Figma and maintaining an organized Figma document.",
fulltimeus / remote (us)
"
If you live and breathe marketing, we need to talk. We’re looking for a flexible and versatile marketer who will be responsible for the growth of our inbound sales channels. Someone who is dedicated to the craft of developing a powerful marketing engine to increase business success and market share.
Marketing manager responsibilities include tracking and analyzing the performance of advertising campaigns, managing the marketing budget, and ensuring that all marketing material is in line with our brand identity. To be successful in this role, you should have hands-on experience with web analytics tools and be able to turn creative ideas into effective advertising projects. Ultimately, you will help us build and maintain a strong and consistent brand through a wide range of online and offline marketing channels.
Who you are:
* Demonstrable experience in marketing together with the potential and attitude required to learn.
* Proven experience in identifying target audiences and in creatively devising and leading across-channels marketing campaigns that engage, educate, and motivate.* A student of marketing who is interested in learning every day. You can articulate your knowledge and experience to the rest of the team.* Excited about working in a startup environment, with a small team, where change is taking place at every stage of the business.* A desire to ensure that marketing standards, best practices, and aesthetic requirements are built for the future needs of our customers.* Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends, Google Adwords).* A team player who feels comfortable receiving and providing transparent feedback.* Numerically literate, comfortable working with numbers, making sense of metrics, and processing figures with spreadsheets.* A sense of aesthetics and a love for great copy and witty communication.Responsibilities
* Marketing managers are involved in every aspect of marketing, from putting together estimates and budgets for campaigns to submitting them for approval.
* Work closely with engineers to create and document the detailed application design.* Coordinate with all engineers, marketers, and product managers to create integration strategies between teams.* Perform proofs-of-concept as needed to determine CXR awareness.* Help define product strategy and execution on the product roadmap.* Meet with current and prospective customers to fully understand their needs.* Drive continuous collaboration with product managers and engineers from discovery to delivery.* Build prototypes as the primary canvas for communicating internal and external ideas.Qualifications
* 4+ years of relevant Marketing experience.
* Experience working on customer-facing products.* Extensive hands-on experience with all Marketing best practices.* Ability to rapidly create and iterate new Marketing prototypes.* An impressive portfolio that showcases your Marketing skills.* Hands-on experience creating & maintaining Marketing Roadmaps.* To conceive and drive campaigns from start to finish.* Ability to measure KPIs",
fulltimeus / remote (us)
"
If you live and breathe marketing, we need to talk. We’re looking for a flexible and versatile marketer who will be responsible for the growth of our inbound sales channels. Someone who is dedicated to the craft of developing a powerful marketing engine to increase business success and market share.
Growth manager responsibilities include tracking and analyzing the performance of advertising campaigns, managing the marketing budget, and ensuring that all marketing material is in line with our brand identity. To be successful in this role, you should have hands-on experience with web analytics tools and be able to turn creative ideas into effective advertising projects. Ultimately, you will help us build and maintain a strong and consistent brand through a wide range of online and offline marketing channels.
Who you are:
* Demonstrable experience in marketing together with the potential and attitude required to learn.
* Proven experience in identifying target audiences and in creatively devising and leading across-channels marketing campaigns that engage, educate, and motivate.* A student of marketing who is interested in learning every day. You can articulate your knowledge and experience to the rest of the team.* Excited about working in a startup environment, with a small team, where change is taking place at every stage of the business.* A desire to ensure that marketing standards, best practices, and aesthetic requirements are built for the future needs of our customers.* Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends, Google Adwords).* A team player who feels comfortable receiving and providing transparent feedback.* Numerically literate, comfortable working with numbers, making sense of metrics, and processing figures with spreadsheets.* A sense of aesthetics and a love for great copy and witty communication.Responsibilities
* Marketing managers are involved in every aspect of marketing, from putting together estimates and budgets for campaigns to submitting them for approval.
* Work closely with engineers to create and document the detailed application design.* Coordinate with all engineers, marketers, and product managers to create integration strategies between teams.* Perform proofs-of-concept as needed to determine CXR awareness.* Help define product strategy and execution on the product roadmap.* Meet with current and prospective customers to fully understand their needs.* Drive continuous collaboration with product managers and engineers from discovery to delivery.* Build prototypes as the primary canvas for communicating internal and external ideas.Qualifications
* 4+ years of relevant Marketing experience.
* Experience working on customer-facing products.* Extensive hands-on experience with all Marketing best practices.* Ability to rapidly create and iterate new Marketing prototypes.* An impressive portfolio that showcases your Marketing skills.* Hands-on experience creating & maintaining Marketing Roadmaps.* To conceive and drive campaigns from start to finish.* Ability to measure KPIs",
fulltimeus / remote (us)
"
If you live and breathe marketing, we need to talk. We’re looking for a flexible and versatile marketer who will be responsible for the growth of our inbound sales channels. Someone who is dedicated to the craft of developing a powerful marketing engine to increase business success and market share.
Growth manager responsibilities include tracking and analyzing the performance of advertising campaigns, managing the marketing budget, and ensuring that all marketing material is in line with our brand identity. To be successful in this role, you should have hands-on experience with web analytics tools and be able to turn creative ideas into effective advertising projects. Ultimately, you will help us build and maintain a strong and consistent brand through a wide range of online and offline marketing channels.
Who you are:
* Demonstrable experience in marketing together with the potential and attitude required to learn.
* Proven experience in identifying target audiences and in creatively devising and leading across-channels marketing campaigns that engage, educate, and motivate.* A student of marketing who is interested in learning every day. You can articulate your knowledge and experience to the rest of the team.* Excited about working in a startup environment, with a small team, where change is taking place at every stage of the business.* A desire to ensure that marketing standards, best practices, and aesthetic requirements are built for the future needs of our customers.* Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends, Google Adwords).* A team player who feels comfortable receiving and providing transparent feedback.* Numerically literate, comfortable working with numbers, making sense of metrics, and processing figures with spreadsheets.* A sense of aesthetics and a love for great copy and witty communication.Responsibilities
* Marketing managers are involved in every aspect of marketing, from putting together estimates and budgets for campaigns to submitting them for approval.
* Work closely with engineers to create and document the detailed application design.* Coordinate with all engineers, marketers, and product managers to create integration strategies between teams.* Perform proofs-of-concept as needed to determine CXR awareness.* Help define product strategy and execution on the product roadmap.* Meet with current and prospective customers to fully understand their needs.* Drive continuous collaboration with product managers and engineers from discovery to delivery.* Build prototypes as the primary canvas for communicating internal and external ideas.Qualifications
* 4+ years of relevant Marketing experience.
* Experience working on customer-facing products.* Extensive hands-on experience with all Marketing best practices.* Ability to rapidly create and iterate new Marketing prototypes.* An impressive portfolio that showcases your Marketing skills.* Hands-on experience creating & maintaining Marketing Roadmaps.* To conceive and drive campaigns from start to finish.* Ability to measure KPIs",
contractnyui / uxus / remote (us; tw; hk)
"
Toko is hiring an ongoing, contract, part-time UI/UX designer (10-20 hrs/wk) to increase product dev velocity! To apply, please send us a link to your portfolio.
🍞 Compensation
$50-150/hr based on experience, billed hourly or by project
💻 What you'll do
* Translate user pain points, ideas, and sketches into high fidelity mobile mocks and wireframes ready to be built by engineers
* Improve discoverability of existing features by designing new UI layouts and UX flows* Turn around first drafts & iterations in 1-2 days for any given project – we’ll always scope the project together such that it’s doable in that time frame😄 Who you are
* You can work East Coast time zones (to facilitate iteration/comms)
* You enjoy being scrappy and working as the only designer in a small team (we're a team of 4!)* You have 2+ years of industry experience, some of which (if not most/all) is mobile-first consumer experience* You have strong English written communication skills* You would consider UI/UX design one of your strengths -- please note, we are not focused on visual or brand design at the moment* You either feel ok navigating a mostly Traditional Chinese UI🍰 Bonus
* You have experience working with learning or education products
* You have experience working with the Taiwan or Hong Kong consumer* You have experience working with the East Asian consumer",
contractnyui / uxus / remote (us; tw; hk)
"
Toko is hiring an ongoing, contract, part-time UI/UX designer (10-20 hrs/wk) to increase product dev velocity! To apply, please send us a link to your portfolio.
🍞 Compensation
$50-150/hr based on experience, billed hourly or by project
💻 What you'll do
* Translate user pain points, ideas, and sketches into high fidelity mobile mocks and wireframes ready to be built by engineers
* Improve discoverability of existing features by designing new UI layouts and UX flows* Turn around first drafts & iterations in 1-2 days for any given project – we’ll always scope the project together such that it’s doable in that time frame😄 Who you are
* You can work East Coast time zones (to facilitate iteration/comms)
* You enjoy being scrappy and working as the only designer in a small team (we're a team of 4!)* You have 2+ years of industry experience, some of which (if not most/all) is mobile-first consumer experience* You have strong English written communication skills* You would consider UI/UX design one of your strengths -- please note, we are not focused on visual or brand design at the moment* You either feel ok navigating a mostly Traditional Chinese UI🍰 Bonus
* You have experience working with learning or education products
* You have experience working with the Taiwan or Hong Kong consumer* You have experience working with the East Asian consumer",
"
About us:
Fieldguide is establishing a new state of trust for global commerce and capital markets through automating and streamlining the work of assurance and audit practitioners specifically within cybersecurity, privacy, and ESG (Environmental, Social, Governance). Put simply, we build software for the people who enable trust between businesses.
We’re based in San Francisco, CA, but built as a remote-first company that enables you to do your best work from anywhere. We're backed by top investors including 8VC, Floodgate, Y Combinator, DNX Ventures, Global Founders Capital, Justin Kan, Eric Ries, and more.
We value ersity — in backgrounds and in experiences. We need people from all backgrounds and walks of life to help build the future of audit and advisory. Fieldguide’s team is inclusive, driven, humble and supportive. We are deliberate and self-reflective about the kind of team and culture that we are building, seeking teammates that are not only strong in their own aptitudes but care deeply about supporting each other's growth.
As an early stage start-up employee, you’ll have the opportunity to build out the future of business trust. We make audit practitioners’ lives easier by eliminating up to 50% of their work and giving them better work-life balance. If you share our values and enthusiasm for building a great culture and product, you will find a home at Fieldguide.
About the Role:
As the Director of Events & Alliances Marketing, you will be responsible for all internal and external Fieldguide events from start to finish, including event plans, creative briefs, timelines, resources, technical needs, staffing details, ideation, execution, and lead generation. You will oversee the budget, maintain accurate up-to-date spend data, and track and monitor performance metrics.
What You’ll Do:
*
Suggest and execute cutting-edge and creative ideas to ensure Fieldguide stands out as a leader in AI-powered Advisory Services\*
Evaluate industry events and sponsorship opportunities based on Fieldguide’s strategic objectives, revenue goals, target audience, and brand identity and develop a business case to justify investments\*
Manage event logistics for all conferences, internal events, webinars and other virtual events, roadshows, and alliance marketing activities\*
Oversee all logistics around branded materials and giveaways\*
Serve as project leader on all internal and external events, coordinating and managing all aspects, including registration strategy, logistics, communications, promotion, sales enablement, and content development\About you:
*
Bachelor’s degree and 5-7 years of event management experience **in B2B SaaS (a must)**\*
Demonstrated success managing events, strategic partnerships, planning and developing budgets, and meeting budget and ROI goals\*
Excellent project management skills, and the ability to manage complex timelines and multiple projects\*
Ability to work both independently and as part of a team\*
Excellent interpersonal, communication, time management, and project management skills\*
Demonstrated high level of confidence in making strategic decisions, good judgment, and innovative and creative problem-solving skills\*
Proficiency with Microsoft Excel, Powerpoint, and Hubspot\*
Ability to interact and collaborate with internal and external teams and vendors\More about Fieldguide:
Fieldguide is a values-based company. Our values are:
*
Fearless - Inspire & break down seemingly impossible walls.\*
Fast - Launch fast with excellence, iterate to perfection.\*
Lovable - Deliver happiness & 11 star experiences. \*
Owners - Execute & run the business with ownership.\*
Win-win - Create mutual value & earn trust for life. \*
Inclusive - Scale the best ideas with inclusive teams. \Some of our benefits include:
*
Competitive compensation packages with meaningful ownership\*
Unlimited PTO\*
401k\*
Wellness benefits, including a bundle of free therapy sessions\*
Technology & Work from Home reimbursement\*
Learning & Development reimbursement\*
Flexible work schedules\",
fulltimeremote (us)
"
Why Clipboard Health Exists:We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives, by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing healthcare professionals to book on-demand shifts and healthcare facilities to access on-demand talent. Our mission is to enable healthcare professionals to work when and where they want, and to enable healthcare facilities to meet their talent needs.
About Clipboard Health:Clipboard Health is a post-Series C, extremely fast-growing tech startup with classic two-sided network effects, revolutionizing the market for healthcare talent. We are a erse and inclusive company with a global, remote team. We have been named one of YC’s Top Companies for two years running, and have grown 25x across all key metrics in the last 18 months. There has never been a more exciting time to join our growing team and help us serve even more healthcare professionals and healthcare facilities, who can then better serve patients. To learn more about the culture at Clipboard Health, take a look at our culture hub here.
About the Role:Our finance team is expanding to support our company's growth! Reporting to our VP of Finance, you will help build and maintain an efficient and intuitive data foundation supporting our finance and strategy team. The purpose of the finance data foundation is to help guide measurement, strategy, and tactical decision-making across our core business at a granular level. Additionally, you will partner with Product, Engineering, and Operations to drive the development and optimization of products and operational processes through strategic analysis, roadmap planning, and experimentation.
Responsibilities:You will be responsible for leading and coordinating the business intelligence efforts of Clipboard Health focused on our core metrics, financial reporting, and revenue forecastingIn this role, you will work closely with other members of the product, pricing, and strategic leadership team, to ensure that Finance and BI are aligned with the overall goals and objectives of Clipboard HealthUnderstand and analyze the current business performance and trends daily, through the creation of dashboards, analysis and forecastsInform Clipboard Executives and Product Leadership on current marketplace health, subsequent business performance, and high level metrics such as market share and TAM by regionDevelop and implement strategies for data collection, analysis, and reporting on business and marketplace healthAutomate reports and provide custom reporting and metrics to support the finance, strategy and products teamsYou will build, curate, document, and manage key datasets and ETLs to increase the impact of the entire finance teamCreate brand new and optimize existing data models for our core marketplace productStandardize business and product metric definitions in curated and optimized datasetsPromote data, analytics, and data model design best practices
Requirements:This is a critical role that requires analytical skills, business acumen and a comprehensive knowledge of marketplaces5+ years’ experience in business intelligence, analytics, or dataBA/BS degree required in quantitative fields such as statistics, math, data science, industrial engineering, engineering, etc…The ability to build strong relationships with various partners across the organizationStrong problem-solving and critical-thinking abilitiesExpert-level knowledge of Microsoft Excel and Google Sheets functions and formulasExperience with BI tools and technologies (e.g. Metabase, HEX, Looker, DBT, etc…)Advance level of SQLExperience with coding in Python, preferredDeep excitement for using data to find and execute opportunities others don’t see
",
internseattleus / remote (us)wa
"
About the position
Decoherence is re-imagining what it means to make video in the era of Generative AI. We are hiring a growth marketing intern to promote our business.
The goal of the internship is to grow Decoherence’s initial user base to a critical mass that can become self-reinforcing. Decoherence users love creating videos to share with others, and we are confident the product can generate organic viral growth. Our focus now is to jumpstart this process and kick off the growth flywheel.
You’ll be joining a small team (just the 2 co-founders!) and have an out-sized impact on the company branding and messaging. This is NOT a pre-revenue startup: we have thousands of users and hundreds of paying subscribers.
For remote workers, we require that they be within 3 hours of Pacific Time.
What You'll Do
* Lead the marketing effort for Decoherence
* Create daily content for our social media channels* Moderate our Discord channel and interact with our community of users* Experiment with brand messaging to find what resonates with customers* Manage a modest ad budget* Create countless AI music videosWho You Are
* Studying Marketing, Business, a related field, or recently graduated
* You have successfully led marketing campaigns before* Experience with finding product-marketing fit* Proficient with AI art technologies like Stable Diffusion and/or Midjourney* Enjoy making AI music videos",
cafulltimesan franciscous / remote
"
About Us
At Pier, our mission is to improve credit access for Americans by enabling the next generation of credit providers. We're building \"Stripe for Credit\" -- Our API is the fastest and simplest way for startups to launch & manage loan, line of credit and other credit programs.
We recently raised an oversubscribed round and have been adding 6-figure ARRs every single month.
As the Head of Compliance, you will be responsible for establishing and maintaining a robust compliance framework tailored specifically to our organization's credit operations. Your deep understanding of credit and lending regulations, risk management, and ethical practices will be instrumental in shaping and executing our compliance strategy. By championing a culture of compliance, you will enable our fast-growing fintech startup to navigate the regulatory landscape seamlessly and build strong relationships with regulators.
Key Responsibilities:
* Provide expert guidance on credit and lending compliance matters, ensuring adherence to relevant laws, regulations, and industry standards.
* Develop and implement comprehensive credit and lending compliance policies, procedures, and controls.* Conduct thorough risk assessments to identify and mitigate compliance risks associated with our credit and lending operations.* Establish robust monitoring and reporting mechanisms to track compliance, conduct internal audits, and prepare timely reports for senior management and regulatory authorities.* Collaborate closely with cross-functional teams, including legal, risk management, and product development, to integrate compliance measures into our credit and lending processes.* Foster relationships with regulatory authorities, actively engaging in industry discussions, and staying updated on regulatory changes that impact our business.* Continuously monitor and evaluate the evolving credit and lending regulatory landscape to adapt compliance strategies accordingly.Qualifications and Experience:
* Masters or JD in Law, Finance, Business, or a related field
* Minimum 7 years of experience in a compliance role within the credit and lending sector, preferably in a fintech environment.* In-depth knowledge of credit and lending regulations, including but not limited to consumer lending, business lending, fair lending practices, credit reporting, and privacy laws.* Proven track record in developing and implementing credit and lending compliance programs and policies.* Strong understanding of risk assessment and management methodologies specific to credit and lending operations.* Excellent communication, leadership, and collaboration skills to work effectively across teams and with regulatory authorities.* Experience in engaging with regulatory bodies and maintaining positive relationships with relevant stakeholders.* Adaptable mindset with a passion for continuous learning and staying updated on industry trends and best practices in credit and lending compliance.Our Cultures and Values:
* Customer Obsession: Obsessed with our customers’ and their end-users’ pain points. Everyone is customer service and customer support. We believe that amazing products stem from deep-rooted understanding of customer pains and building solutions to address them.
* High velocity: thrive in high-velocity environments where you learn fast, operate light-speed and execute with a very high bar & with bias towards actions. Be hungry, curious and continue to push the limits. It’s less about where you’re at, more about where you can be & how fast you can get there!* Empathy factor: Empathizing with those around you, whether it’d be customers, partners, teammates or others. Have genuine interests in the lives of others and how what we do can affect everyone around us.* Entrepreneurial mindset: founder-mentality, crave ownership and high accountability. Embrace chaos and be comfortable with uncertainty and ambiguity.* Transparency: no BS, no politics. We’re extremely flat, tight-knit. Always embrace clarity and transparency.",
backendcafulltimesan franciscous / remote
"
About Us
At Pier, our mission is to improve credit access for Americans by enabling the next generation of credit providers. We're building \"Stripe for Credit\" -- Our API is the fastest and simplest way for startups to launch & manage loan, line of credit and other credit programs.
We recently raised an oversubscribed round and have been adding 6-figure ARRs every single month. 🚀🚀🚀
As a founding backend engineer at Pier, you will have an integral role building our credit infrastructure products, setting the technical direction of our platform, and developing our culture. You will work directly with our co-founders and drive strategic projects and initiatives for the company.
Our Stack
* Node.js
* Express* MongoDBYour primary responsibilities will be:
* Contribute to developing our credit origination, underwriting and servicing APIs
* Collaborate closely with founders to architect our systems and define the engineering roadmap* Manage integrations with 3rd party financial technology APIs* Write clean, maintainable and efficient codeQualifications:
* BS or MS in Computer Science, Engineering, or a related field.
* 3+ years of experience in software development, preferably at a pre-series B startup* Strong proficiency in systems programming and building backend web-based applications* Strong proficiency in JavaScript, delivering complex Node.js solutions to production environments on GCP or similar cloud platforms.* Experience in designing and implementing RESTful APIs* Experience with NoSQL databases.* Experience with creating prototypes and rapid experimentation.* Strong communicator who can articulate your ideas clearly and participate in making difficult decisions* A self-starter, with a willingness to take ownership and drive projects to successful completionNice to haves
* Experience working in fintech or compliance sectors
* Experience at an early-stage, fast-growing startupOur culture and values
* Customer Obsession: Obsessed with our customers’ and their end-users’ pain points. Everyone is customer service and customer support. We believe that amazing products stem from deep-rooted understanding of customer pains and building solutions to address them.
* High velocity: thrive in high-velocity environments where you learn fast, operate light-speed and execute with a very high bar & with bias towards actions. Be hungry, curious and continue to push the limits. It’s less about where you’re at, more about where you can be & how fast you can get there!* Empathy factor: Empathizing with those around you, whether it’d be customers, partners, teammates or others. Have genuine interests in the lives of others and how what we do can affect everyone around us.* Entrepreneurial mindset: founder-mentality, crave ownership and high accountability. Embrace chaos and be comfortable with uncertainty and ambiguity.* Transparency: no BS, no politics. We’re extremely flat, tight-knit. Always embrace clarity and transparency.",
"
Peakflo is a B2B Fintech SaaS startup part of YCombinator W22, that just raised $4.1M in seed funding and was picked by Techcrunch as their top 10 favorites out of a cohort of 400 and also in a TechCrunch exclusive
Experience: 1-2 years
Location: India (Remote)
🚀 Who we are and what we’re building
* Peakflo is a 2021-founded, Singapore-headquartered B2B Fintech SaaS startup
* Finance operations at any high-growth SMB or startup are plagued with resource-intensive customer collections and vendor payment processes. Teams spend hundreds of hours in manual processes and thousands of dollars on transaction fees each month* Peakflo has 2 key solutions: one is an Accounts Receivables Automation SaaS and the other is an Accounts Payable Automation SaaS, both targeted at startups and SMEs* Peakflo with its simple API and one-click accounting software integrations, allows businesses to streamline their customer collections and vendor payments. More than 50 companies, ranging from early-stage startups to unicorns in SE Asia, use Peakflo each week to:✅Save 100 hours/month on finance ops ⏳
✅Get paid faster on customer invoices by 10-20 days 📈
✅Streamline vendor payments and save 50-90% on fees 💰
** 🤝🏼 Who you are**
* 2 years of experience in content creation and content management
* Excellent communication skills in English (written and verbal)* Team player* Creative* SEO writing skills* Having prior start-up experience in a SaaS company is a plus💪 What you’ll do
Working with the marketing manager to draft a content strategy based on content pillars and business KPIsCreating and managing the marketing content calendarMonitoring Search Console, SEMRush, Google Analytics, and other tools for planning and optimization of content strategyManaging the blog, website, landing pages, and social media contentCreating reports and analyzing insights for planning the next stepsCollaborating with the engineering team for performance optimization of the website and blogCreating lead magnets such as infographics, ebooks, whitepapers, ...Content optimization based on reports and feedback
Benefits
🏥 Medical insurance - We provide comprehensive group medical insurance so that you're always covered🏡 Flexibility - We support a remote-friendly culture centered around trust and meritocracy
",
fulltimeremote (us)
"
About Daybreak
Daybreak Health (http://www.daybreakhealth.com/) is creating a world where every young person can access—and benefit from—mental health support. We provide evidence-based virtual therapy with licensed clinicians to kids ages 6-19. We do this primarily by partnering with school districts to provide free, accessible mental health care to all kids.
We’re a YC-backed company that raised its Seed from Maven Ventures and Series A from Lightspeed Ventures (a Top 10 VC). We’ve had tremendous success in the past 2 years and are growing quickly and efficiently. We’re hiring for critical roles to continue our acceleration and national expansion.
As a team, we are all aligned with our North Star mission. We collaborate and execute incredibly well by doing more with less (we value efficiency and output over hours worked!) and we communicate clearly using writing (vs. unnecessary meetings). We are fully remote with team members across the country and will stay that way. We value mental health: the willingness to be vulnerable is a requirement to join Daybreak. We have regular mental health days (at least once per quarter!). Last but not least, we value fun and hold regular virtual and in-person activities.
Who you are
You are an experienced Finance leader who is excited about getting in at the Growth stage of a fast-growing, operationally complex startup. You're eager to roll up your sleeves and build out the Finance function from the ground up with the CEO, and want to make an impact on both the day-to-day operations as well as the strategy of the company.
You're not above doing executing on the day to day as the first Finance hire - and will always make sure our bills get paid and payroll gets run. But you also have a vision for how to grow the Finance function over time, and can be a strategic partner to the CEO on driving everything from critical business decisions to fundraising
You're excited about building out a Finance team while also standing up and managing the HR and Business Operations functions.
Responsibilities:
Run and build the Finance function at Daybreak
* Develop and implement financial strategies and plans to support the Daybreak’s growth objectives and long-term financial sustainability.
* Run FP&A - including our strategic financial planning and budgeting process* Review monthly spend and financials for budget accountability* Oversee all audit and internal control operations* Evaluate and optimize financial systems to increase efficiency and accuracy, recommending and implementing improvements as needed.* Manage the day-to-day financial operations of the company, including cash flow management, accounts payable and receivable, payroll, and financial systems.* Own billing and collections * Own payroll process * Own monthly revenue recognition process * Prepare financial reports and analyses for the executive team and board of directors, providing insights and recommendations to drive informed decision-making.* Partner with CEO on fundraising strategy and executionOversee Human Resources
* Oversee Human Resources and build out an HR team
Business Operations and Analytics
* Oversee Business Operations, including running our Quarterly Planning Process across the company
Qualifications:
1. Proven experience (8+ years) in financial management at a startup, with at least 3 years in a leadership role overseeing finance functions.
2. Demonstrated expertise in financial planning and analysis, budgeting, forecasting, and financial modeling.3. Exceptional analytical and problem-solving skills, with the ability to translate complex financial data into actionable insights.4. Strong leadership and management abilities, with a track record of building and leading high-performing teams.5. Excellent communication and presentation skills, with the ability to convey financial information to both financial and non-financial stakeholders effectively.6. Experience in healthcare services is a plus, including knowledge of healthcare finance, reimbursement models, and regulatory requirements.",
"
Argus, a Y Combinator regtech, is hiring our second SDR. This is a quota-carrying role where you can take on an enormous amount of responsibility and become an AE within 6-12 months of starting.
Our product is the first employee trade compliance software for digital assets and securities. After experiencing the challenges of compliance as junior employees, we set out to build something better for everyone. In 24 months, we have more than 50 customers and are growing rapidly MoM. We're also well-funded, with 8+ years of runway, after raising a seed round from CRV (partner Anna Khan) and incredible fintech operators like Tom Blomfield co-founder of Monzo, Laura Spiekerman co-founder of Alloy, Charlie Delingpole co-founder of ComplyAdvantage, Nicky Goulimis co-founder of Nova Credit, Esteban Castano co-founder of TRM Labs, and Diogo Monica co-founder of Anchorage. We’ve been featured in the Wall Street Journal, CNBC, Decrypt, Business Insider, and many other publications. We’re a small, erse team of builders looking for someone awesome.
",
"
About FlutterFlow
We're building a visual application development platform with the goal of dramatically improving the time to market and quality of digital experiences for our customers. FlutterFlow helps companies improve developer efficiency, accelerate project timelines, and reduce costs for large-scale business applications. We have more than 600k users in more than 200 countries worldwide.
We’re a remote first team, with a headquarters in the San Francisco Bay Area.
The Role
As an Enterprise Customer Success Engineer, you’ll work hands-on with our largest Enterprise customers and partners to empower their success while building in FlutterFlow. This person is someone who loves solving problems and strives to provide the highest standard of service to their customers.
This is a remote position, based anywhere in the Americas.
What You Will Work On
* Provide technical support to FlutterFlow customers via email and chat.
* Enable customer and partner teams by delivering training or workshops either virtually or in-person.* Be a product expert and technical resource for FlutterFlow customers. You will answer questions on product features and help troubleshoot technical issues.* Actively update and add to our online Knowledge Base. Create new help articles and update existing articles as product features or processes change.* Identify emerging issues and provide feedback to the engineering team on common feature requests, bugs, and technical issues.Who you are
* 2+ years of experience with Flutter and Dart (this is a must).
* 1+ years of experience with a major cloud services provider (GCP/AWS/Azure).* Fluent in Spanish.* Technical background (e.g. engineering, computer science, etc.).* Prior experience in customer support, customer success, or similar roles.* You love helping people solve problems. You are empathetic and customer-focused.* You have excellent communication (written and verbal) and documentation skills.* You are highly organized and can prioritize competing priorities.Bonus Points
* You have used FlutterFlow and are familiar with our features.
* Experience with mobile app development.Benefits
* Remote first team
* Generous salary and equity package* Flexible work hours",
cafulltimesanta monicaus / remote (caus)
"
About Collectly:
Collectly is a fast growing and profitable healthcare tech startup that leverages proprietary interfaces with electronic health record systems to improve the patient financial experience. Over 300,000 patients are engaged daily across thousands of medical practices in the US to accelerate and increase patient cash flow, streamline pre and post-service billing operations, and provide the best patient experience that works for all demographics.
Job Overview:
We are looking for a detail-oriented and experienced Finance Controller to oversee our financial operations. As a Financial Controller, you will be responsible for maintaining accurate financial records, developing and implementing financial policies and procedures, and providing strategic financial guidance to support our business growth. This role requires strong analytical skills, attention to detail, and the ability to work independently. This is a hybrid position and candidates located in Los Angeles only will be considered.
Key Responsibilities:
* Manage all aspects of accounting operations, including A/R, A/P, payroll and treasury.
* Prepare and present financial reports in accordance with GAAP, including monthly financial statements, budget versus actual variance reports, and comprehensive key financial metrics.* Coordinate and direct the preparation of the budget, financial forecasts, and report variances.* Prepare and publish timely monthly financial statements.* Develop and document business processes and accounting policies to maintain and strengthen internal controls.* Ensure compliance with federal, state, and local tax laws and regulations.* Assist with tax audits and tax returns.* Support month-end and year-end close processes.* Work closely with company leadership to inform them of financial statuses and opportunities.* Oversee financial risk management.Requirements:
* Bachelor's degree in accounting, finance, or a related field. A Master's degree in Business Administration (MBA) or a professional accreditation such as Certified Public Accountant (CPA) is preferred.
* Proven work experience as a Financial Controller, preferably in a tech startup or a high-growth business environment.* Thorough knowledge of accounting principles and procedures.* Experience with creating financial statements.* Excellent accounting software user and administration skills.* Strong analytical and strategic planning skills.* Excellent communication and leadership abilities.* Strong attention to detail and good analytical skills.What We Offer:
* Unlimited PTO
* 401K with company match* 100% employer-covered medical benefits (including vision and dental)* Compensation: $115K - $135K",
cafulltimelos angelesus / remote (caus)
"
About Collectly:
Collectly is a fast growing and profitable healthcare tech startup that leverages proprietary interfaces with electronic health record systems to improve the patient financial experience. Over 300,000 patients are engaged daily across thousands of medical practices in the US to accelerate and increase patient cash flow, streamline pre and post-service billing operations, and provide the best patient experience that works for all demographics.
Job Overview:
We are looking for a first person in finance so you will be doing many things on your own! Looking for a detail-oriented and experienced person to oversee our financial operations. As a Director of Finance you will be responsible for maintaining accurate financial records, developing and implementing financial policies and procedures, and providing strategic financial guidance to support our business growth. This role requires strong analytical skills, attention to detail, and the ability to work independently. This is a hybrid position and candidates located in Los Angeles only will be considered.
Key Responsibilities:
* Manage all aspects of accounting operations, including A/R, A/P, payroll and treasury.
* Prepare and present financial reports in accordance with GAAP, including monthly financial statements, budget versus actual variance reports, and comprehensive key financial metrics.* Coordinate and direct the preparation of the budget, financial forecasts, and report variances.* Prepare and publish timely monthly financial statements.* Develop and document business processes and accounting policies to maintain and strengthen internal controls.* Ensure compliance with federal, state, and local tax laws and regulations.* Assist with tax audits and tax returns.* Support month-end and year-end close processes.* Work closely with company leadership to inform them of financial statuses and opportunities.* Oversee financial risk management.Requirements:
* Bachelor's degree in accounting, finance, or a related field. A Master's degree in Business Administration (MBA) or a professional accreditation such as Certified Public Accountant (CPA) is required
* Proven work experience as a Director of Finance, Head of Finance or Financial Controller, preferably in a tech startup or a high-growth business environment.* Thorough knowledge of accounting principles and procedures.* Experience with creating financial statements.* Excellent accounting software user and administration skills.* Strong analytical and strategic planning skills.* Excellent communication and leadership abilities.* Strong attention to detail and good analytical skills.What We Offer:
* Unlimited PTO
* 401K with company match* 100% employer-covered medical benefits (including vision and dental)* Compensation: $130K - $170K",
fulltimelalalagosng / remote (lagos
"
About the role
As a Finance Associate, you will be ultimately responsible for supporting all tactical and operational duties of the accounting function. This includes the preparation of accounting schedules, management reporting, statutory reporting , internal and external stakeholder management.
In the first few months you’ll
* Understand the company’s dynamics on how finances are managed and moved around
* Begin to interface with clients and vendors on financial matters* Understand how the departments interface on money matters* Understand the various regulatory bodies that engage our company* Understand the financial software we use for day-to-day operationsResponsibilities
* Support the Finance Manager in budget preparation, annual reports, audits, etc
* Participate in month-end closing activities like generating reports, cut off activities on specific workdays (monthly, quarterly, annually)* Generate, maintain & update receivable aging reports and follow up on invoices* Carry-out monthly account reconciliation & maintain company’s assets register* Apply the principles of the finance manuals and update to the manuals subject to the approval of the Finance Manager* Be involved in the development and update of Finance SOPs* Timely & Accurate Delivery of tasks* Be involved in the engagement of internal stakeholders as required to fulfil responsibilities.* Assist in the development and reporting of key performance metrics to help drive business productivity.* Ensure timely preparation and transmission of regulatory filings and other external reports* Be involved in the preparation of standard management reports and any other reports as may be required by management from time to time.* Ensure the daily reconciliation for all payment processors of all products using source data.* Ensure accuracy of all automated sources of data via frequent checks and reconciliationsRequirements
* B.Sc in Accounting, Finance or relevant field
* 1-3 years experience in finance or similar role* Proficiency in the use of Google Workspace* Background knowledge of insurance broker financial system operation* Good knowledge of Accounting Software (Sage, Quickbooks, Microsoft Dynamics, etc)* Intermediate report writing skillsBonus points if you
* Have certifications like ICAN
* Have worked in insurance beforeKey details
* This is a permanent position and reports to the Finance Manager & CEO
* Major benefits:* Health insurance * 14 day vacation per year",
"
We are looking for an Outbound Sales Manager, reporting directly to the Head of Sales, you will be helping manage the day-to-day operations of the inbound sales team in Latin America, focusing on lead generation and closing new business deals.
Major responsibilities are developing and executing sales strategy and planning as well as sales team management and lead the sales operations to maintain the sales volume and other operational requirements.
View the full job description and apply on this link: https://apply.workable.com/j/EE222E8F59
",
"
We are a dynamic and fast-growing startup that is revolutionizing the trading industry by developing an innovative trading platform specifically designed for retail traders. Our goal is to empower iniduals with the tools and knowledge to make informed trading decisions, ultimately leveling the playing field for retail traders in the financial markets. We are seeking a highly skilled and motivated Founding Software Engineer to join our core team and help shape our platform from the ground up.
Position Overview:
As the Founding Software Engineer, you will play a pivotal role in the development and implementation of our trading platform. You will work closely with our founders, and other engineers to build a scalable and user-friendly platform that meets the unique needs of retail traders.
Responsibilities:
* Architect and develop the core infrastructure of our trading platform, ensuring its scalability, reliability, and security.
* Write clean, maintainable, and efficient code.* Collaborate closely with founders to define the technical roadmap and contribute to strategic decision-making processes.Requirements:
* Bachelor's degree in Computer Science, Software Engineering, or a related field. Advanced degree is a plus.
* Proven experience (3+ years) in software development, preferably in a startup or fast-paced environment.* Strong proficiency in back-end and/or full-stack development, with expertise in technologies such as Python, Java, C++, or similar languages.* Experience in designing and implementing RESTful APIs and microservices architecture.* Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) and containerization technologies (e.g., Docker, Kubernetes).* Solid understanding of database management systems (e.g., MySQL, PostgreSQL) and proficiency in SQL.* A self-driven and entrepreneurial mindset, with a willingness to take ownership and drive projects to successful completion.Preferred Qualifications:
* Prior experience in the trading or financial industry, including knowledge of trading systems, market data, or algorithmic trading.
",
"
DreamWorld is seeking our first UI & Visual Designer to help shape the future of our gaming experience. You would be responsible for setting our 2D art direction, designing the visuals of our website, and all HUDs in-game.
We're after someone with a wealth of artistic experience who thrives on creating immersive visuals and fluid interactions. Your passion for story-telling through design will help us craft compelling narratives in our expansive MMO universe. Your role will include close collaboration with artists, game designers, and engineers.
Responsibilities:Leading all aspects of UI design within DreamWorldEstablishing the style guide for the game interface and influencing art style directionDesigning wireframes for in-game and website interfaces as well as the visuals around them.Taking the game interface style and website content and creating other marketing materials in that styleBrand DesignDetermining immediate work priorities and executing them rapidlyLaying the foundation for future artistic hiresHaving a critical and visible impact on our weekly releases
Skills and Qualifications:Passion for video games and deep knowledge in the field, with the ability to identify and implement best industry practicesProficiency with Adobe Suite (Photoshop, Animate, XD, and Illustrator)Experience with digital content creation packages (e.g., Figma, Maya)Strong attention to detail with the ability to identify and address potential UI issues during the design stageExcellent command of English, with the ability to clearly present your ideasDesire to take a hands-on role in shaping the artistic vision, product design, and future growth of a start-up company
Bonus Skills:UX ExperienceUnreal implementationMotion Graphics3D Modeling in BlenderDigital Painting in PhotoshopCommercial experience in web, media, entertainment, e-commerce, or industrial sectors
When applying, please include a link to your portfolio showcasing your best work. We look forward to reviewing your application and potentially welcoming you as a key founding member of our design team.
",
"
DreamWorld is seeking our first UI & Visual Designer to help shape the future of our gaming experience. You would be responsible for setting our 2D art direction, designing the visuals of our website, and all HUDs in-game. Your role will include close collaboration with artists, game designers, and engineers.
Responsibilities:
* Leading all aspects of UI design within DreamWorld
* Establishing the style guide for the game interface and influencing art style direction* Designing wireframes for in-game and website interfaces as well as the visuals around them.* Taking the game interface style and website content and creating other marketing materials in that style* Brand Design* Determining immediate work priorities and executing them rapidly* Laying the foundation for future artistic hires* Having a critical and visible impact on our weekly releasesSkills and Qualifications:
* Passion for video games and deep knowledge in the field, with the ability to identify and implement best industry practices
* Proficiency with Adobe Suite (Photoshop, Animate, XD, and Illustrator)* Experience with digital content creation packages (e.g., Figma, Maya)* Strong attention to detail with the ability to identify and address potential UI issues during the design stage* Excellent command of English, with the ability to clearly present your ideas* Desire to take a hands-on role in shaping the artistic vision, product design, and future growth of a start-up companyBonus Skills:
* UX Experience
* Unreal implementation* Motion Graphics* 3D Modeling in Blender* Commercial experience in web, media, entertainment, e-commerce, or industrial sectorsWhen applying, please include a link to your portfolio showcasing your best work. We look forward to reviewing your application and potentially welcoming you as a key founding member of our design team.
",
cafulltimesan franciscous / remote (us)
"
WHO WE AREWe are a modern, embedded payroll provider that helps empower companies to build their own unique payroll service. On top of our easy-to-use payroll API, we are pioneering an all-inclusive tax engine to democratize a broken and cumbersome process providing accessibility to small, medium, and large businesses and helping Americans get paid.
Backed by over $14 million in funding from top investors such as Y Combinator, Spark Capital (Marqeta, Coinbase, Affirm), and Robinhood's Founder; Vlad Tenev we are projected to be a forerunner in embedded payroll with an industry amassing billions of dollars in untapped revenue.
Our mission is to empower companies to become their own fin-tech company using our simple, seamless, and forward-thinking payroll technology and we'd love to learn more about you and how you could be a fit for our growing team!
‼️ This role has a preference for hybrid, San Francisco-based employment, but we will consider remote work arrangements with a few company-sponsored trips per year as well, so we encourage you to apply!
ABOUT THE ROLEOur Head of Tax will run the tax department here at Zeal and will report directly to our CEO and Co-Founder as part of the Tax & Compliance department. Your mandate is to power Zeal's product and go to market with your passion, knowledge, and service-oriented approach. You will be the strategic owner overseeing large-scale tax operations for internal and external parties which means you will get to help us scale how we organize payroll tax for enterprise customers in the US.
SOME THINGS YOU MAY BE WORKING ON
* Provide support to Zeal in all aspects of tax provision, tax compliance, and tax audit on US payroll state and local taxes
* Monitor legislative and regulatory tax law developments, communicate the impact to internal stakeholders, and implement the changes as applicable.* Handle evaluation, risk assessment, and counseling on various complicated tax problems* Act as an SME to help Zeal’s products grow and thrive from a tax policy and compliance perspective* Work collaboratively with various internal and external stakeholders and teams* Execute project-related tax research and analysis based on Federal and State tax laws* Undertake tax basis calculations and other related tax studies* Correspond with and substantively respond to relevant tax authoritiesYOU HAVE
* 7+ yrs of tax experience holding a CPA OR 3+ yrs of tax-specific attorney experience
* 2-3 years experience in state and local taxes with either a CPA or JD or LLM credentials* Experience in managing others, including supervising and mentoring a team. Ability to provide guidance and support to the Tax Manager who oversees a team of tax employees.* Experience serving as a subject matter expert (SME) in tax policy and compliance, contributing to the growth and compliance of products from a tax perspective. Strong ability to write internal tax policy documents and effectively communicate tax-related information to internal and external parties* Extensive experience dealing with various state and local tax agencies, understanding their requirements and compliance obligations* Previous experience in client-facing roles, demonstrating the ability to thrive in fast-paced and sometimes stressful situations. Strong interpersonal skills to build and maintain relationships with clients* A proven track record of making decisions that align with both the business objectives and legal/tax requirementsNICE-TO-HAVE
* Experience working at a startup or tax consulting firm or a tax-specific law-firm
* Credentials: LLM* Interest in joining a fun fast-paced start-up in the fintech industry!SELLING POINTS1. Leadership and Strategic Vision: you’ll have the ability to manage the tax department at Zeal, providing leadership and strategic direction. You’ll make notable contributions to how Americans get paid through innovative tax solutions.2. Career Growth Potential: there is potential to grow into a Director or VP of Tax role within a rapidly growing startup. Alternatively, the opportunity to learn from the General Counsel and gain exposure to the commercial aspects of law within the SaaS space.3. Advisory Role: Ability to act as a strategic advisor to Zeal in building tax-related products, particularly in relation to payroll APIs. You will get to learn and contribute to the company's understanding and utilization of payroll APIs.
OUR INTERVIEW PROCESSThis is our process for most of our roles, but sometimes stages are subject to change from time to time, but we will definitely notify you of the change ahead of time.
Step 1: Chat with our recruiterStep 2: Chat with the hiring managerStep 3: Paid Take-Home AssignmentStep 4: Presentation/Final Interview with the team
After a few days to 1 week, we will get back to you with a decision
ZEAL CULTUREZeal is located in the SoMa district of San Francisco and we value in-person collaboration and communication as we grow and scale our business. We are a tight-knit, inclusive community that is into music 🎵, cocktails 🍹, pets 🐈🐕, ping-pong 🏓 and above all else ~ high-quality espresso ☕ but more importantly we value championing for our employees to bring their authentic true selves to work and aim to provide a fun and collaborative work environment for everyone!
OUR BENEFITS
* 100% health coverage premium paid by the company; vision, dental, and 80% for dependents with HSA options
* Life Insurance, Accidental Insurance, and access to free EAP services* Generous salary and equity for all staff* 10-year equity option exercise window for all employees* 401k option; helping you save for the future* Commuters Stipend for all SF-based employees* Yearly Professional Development Stipend to use on courses, books, events, etc* Monthly Happy Hours, Team Lunches, Boba breaks, and lots of Events (board games, trivia, bowling, VR, golfing, hiking)* Company Wide Offsite every year (Sept 2023, Coronado Island 🏝 2022 was Sonoma and Napa 🍷)* Awesome Zeal Swag - did you know a group of Zebra is called a Zeal, that’s why we have a Zebra mascot!OUR COMPENSATION & PHILOSOPHYThe range for this role is between $150,000-170,000 for California-based candidatesCheck out our Job Leveling, Salary, and Equity Guide to learn more! {https://www.notion.so/Job-Leveling-Salary-and-Equity-at-Zeal-ae4900f63acd465e871a76c5afa9cbbe}
❤️ If you are curious to know more about our culture, check out our Notion Culture Doc https://www.notion.so/Do-remarkable-things-at-Zeal-0d9af42e7dd2498391e1ccfde42c0137
Zeal is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an inidual with a disability, or other applicable legally protected characteristics.
",
"
Mutable.ai is reinventing how software engineering teams build and understand software. In future software teams will ship software without fear of compromising their systems and with complete alignment with other teams.
As head of business development you will be responsible for reaching engineering leaders with a staff of anywhere from 1,000 to 10,000, targeting contract sizes of $100k - $1M.
You should be an expert in sourcing warm leads in an unconventional way. You will work with the founder to develop a sales pipeline capable of reaching engineering leaders and executives, and converting their organizations to paid customers in under two months.
You should relish the opportunity to show extreme ingenuity and beat sales teams with 100x the budget.
Note: compensation in this role will be mostly commission based, salary below is only a guideline
Key Responsibilities:
* Identify sales opportunities in targeted verticals
* Develop and deliver presentations and proposals to customers* Pricing and contract negotiations* Guide customers through various steps of the sales pipeline process* Provide feedback on customer needs and inputs for future product development",
fulltime
"
Joining Paladin today means seeing all parts of the business. You'll grow with our team and shape our culture from the earliest stages. Your contributions will become the foundations of our product and processes, enabling us to continue growing and scaling.
You'll be a great fit if:
* You enjoy figuring out what to work on and teaching yourself whatever you need to get things done
* You take pride in being a subject matter expert while understanding the big picture* You enjoy the autonomy of planning out your own workweek and the freedom to act on your plansWe offer W2 employment to US-based team members and full-time contractor positions to team members located outside the US.
We're backed by Syn Ventures, Eniac Ventures, Y-Combinator, Fika Ventures, Lightbank, Cyber Mentor Fund, and other leading investors.
About the Role
Paladin is growing fast. We are looking for a Support Associate to join our Customer Success team. In this role, you’ll be on the front line of working with Paladin users throughout their lifecycle. We protect a wide variety of organizations - anything from small accounting firms to fast-growing software startups and mature thousand employee organizations. You will be answering questions and engaging with users ranging from non-technical operation employees to security operations teams and senior executives.
Your role is to ensure customers are seeing enormous value from our suite of cyber solutions and help serve as a trusted “voice of the customer” back to the Product and Engineering teams. We’re looking for creative problem solvers excited to make an impact and translate user feedback into feature requests and bug fixes.
This is an inidual contributor role that reports to the Head of Customer Success.
You should be excited about the idea of stepping into a role where the “perfect” template doesn’t exist and eager to own outcomes in a fast-paced environment with plenty of ambiguity. We’re looking for someone with a growth mindset, a bias towards action, and above all else a problem solver. Culturally, people with low egos, high EQs, intellectual curiosity, and a bit of a tinkerer side tend to feel among their tribe at Paladin.
Compensation: $30,000-$80,000**
**Range listed is for San Francisco, CA. We localize compensation to the top 20th percentile of the applicant's area.
Responsibilities
* Solve customer problems by responding to incoming customer questions (support tickets, phone calls, etc.) in a timely, helpful, and professional manner
* Research issues by testing user flows and clearly document evidence* Assist in identifying issues that negatively impact end user experiences, take corrective action, and work closely with partner teams (Product and Engineering) to resolve* Lead demos and onboard companies to Paladin Shield, delivering predictable experiences and strong customer adoption* Lead security consultations with companies that have questions about cybersecurity and their specific security stack* Serve as the trusted partner for end users on product functionality and cybersecurity best practices generally.* Develop process documentation for existing and best practices for common responses to customer questions and newly implemented processes. Maintain a list of FAQs.* Partner with Product Management, Engineering, and the rest of the Success team to share customer use cases and pain points. Collect customer feedback and synthesize for the team internally on new products and features.* Display empathy for customer needs and keep stakeholders (internal/external) informed.Minimum qualifications
* Able to work in BST (GMT, GMT+1/BST)
* 2+ years in a support/service environment focused on SaaS or software* Strong problem solving skills and ability to logically break down ambiguous issues* You enjoy building relationships with customers and solving their problems. For you, positive customer feedback makes you smile and brightens your day.* You lead with patience and kindness, especially when handling tough cases.* Strong ability to prioritize and “get sh*t done”. You possess a strong sense of urgency in driving projects to completion. Can speak to past experiences of getting projects across the finish line repeatedly and on-time.* Strong written and verbal communication skills along with the ability to explain technical topics to non-technical audiences.* You’re naturally curious, love learning new things, and are proactive in sharing knowledge with others.* High tolerance for ambiguity. You should be excited that your priorities will change over time, in large part based on what you see as the highest-impact end user issues that need to be resolved.* Low ego. You know when something is over your head and aren’t afraid to ask for help.Bonus qualifications
* Cybersecurity knowledge or experience
* Experience with our customer support stack is helpful but not required (ZenDesk, Asana, Jira, Confluence, Slack)* We’d love to hear about how you owned technical customer issues from initial report to resolution* 1-2 years experience at a high-growth and/or early-stage software company is strongly preferredAbout Paladin Cyber
In our hyper-connected digital economy, cyber risk has become the top business concern. Cybercrime is wreaking havoc on organizations large and small - causing a trillion-dollar drain on the global economy. Most organizations are underprotected and underinsured as achieving cyber resilience is complicated, expensive, and time-consuming.
Paladin is on a mission to accelerate the world’s journey to cyber resilience by democratizing access to effective, affordable cyber security, insurance, and expertise.
Our platform is transforming how cyber risk is assessed, mitigated, and transferred with intelligent automation, proprietary data, and delightful user experiences. We are already defending thousands of organizations’ employees, systems, and data against modern cyber threats and growing quickly. Our tight-knit, focused, team is unified by a passion for helping our customers stay ahead of cybercriminals. Every Paladin is an owner of our business, our culture, and the outcomes we deliver to our customers.
We take a partner-led approach and work with leading stakeholders in both the insurance and security communities to make cyber resilience achievable for all.
Benefits & Perks
Paladin provides a number of benefits to help you bring your best self to work:
* Competitive compensation
* Generous Equity packages* Health, dental, and vision insurance (W2 employees)* Flexible work schedule and location* PTO, Parental leave, and unlimited sick time* 401(k) plan (W2 employees)* Technology allowance - tell us what tools and tech you need to get your job done, and it’s yours.Where is this role located?
Remote: This role is fully remote, allowing you the flexibility to work from the location you feel most productive and comfortable. You might be required to be available during times when most team members can collaborate (9:00am to 2:00pm U.S. Pacific Time).Equal Employment Opportunity Statement:
Paladin Cyber is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Paladin Cyber is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Paladin Cyber are based on business needs, job requirements and inidual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Paladin Cyber will not tolerate discrimination or harassment based on any of these characteristics. Paladin Cyber encourages applicants of all ages. Paladin Cyber will provide reasonable accommodation to employees who have protected disabilities consistent with local law.CCPA and GPDR disclosure notice here.
",
englandenglandenglandenglandfr / manchester
"
Joining Upfort today means seeing all parts of the business. You'll grow with our team and shape our culture from the earliest stages. Your contributions will become the foundations of our product and processes, enabling us to continue growing and scaling.
You'll be a great fit if:
* You enjoy figuring out what to work on and teaching yourself whatever you need to get things done
* You take pride in being a subject matter expert while understanding the big picture* You enjoy the autonomy of planning out your own workweek and the freedom to act on your plansWe offer W2 employment to US-based team members and full-time contractor positions to team members located outside the US.
We're backed by Syn Ventures, Eniac Ventures, Y-Combinator, Fika Ventures, Lightbank, Cyber Mentor Fund, and other leading investors.
About the Role
Upfort is growing fast. We are looking for a Support Associate to join our Customer Success team. In this role, you’ll be on the front line of working with Upfort users throughout their lifecycle. We protect a wide variety of organizations - anything from small accounting firms to fast-growing software startups and mature thousand employee organizations. You will be answering questions and engaging with users ranging from non-technical operation employees to security operations teams and senior executives.
Your role is to ensure customers are seeing enormous value from our suite of cyber solutions and help serve as a trusted “voice of the customer” back to the Product and Engineering teams. We’re looking for creative problem solvers excited to make an impact and translate user feedback into feature requests and bug fixes.
This is an inidual contributor role that reports to the Head of Customer Success.
You should be excited about the idea of stepping into a role where the “perfect” template doesn’t exist and eager to own outcomes in a fast-paced environment with plenty of ambiguity. We’re looking for someone with a growth mindset, a bias towards action, and above all else a problem solver. Culturally, people with low egos, high EQs, intellectual curiosity, and a bit of a tinkerer side tend to feel among their tribe at Upfort.
Compensation: $30,000-$80,000**
**Range listed is for San Francisco, CA. We localize compensation to the top 20th percentile of the applicant's area.
Responsibilities
* Solve customer problems by responding to incoming customer questions (support tickets, phone calls, etc.) in a timely, helpful, and professional manner
* Research issues by testing user flows and clearly document evidence* Assist in identifying issues that negatively impact end user experiences, take corrective action, and work closely with partner teams (Product and Engineering) to resolve* Lead demos and onboard companies to Shield, delivering predictable experiences and strong customer adoption* Lead security consultations with companies that have questions about cybersecurity and their specific security stack* Serve as the trusted partner for end users on product functionality and cybersecurity best practices generally.* Develop process documentation for existing and best practices for common responses to customer questions and newly implemented processes. Maintain a list of FAQs.* Partner with Product Management, Engineering, and the rest of the Success team to share customer use cases and pain points. Collect customer feedback and synthesize for the team internally on new products and features.* Display empathy for customer needs and keep stakeholders (internal/external) informed.Minimum qualifications
* Able to work in BST (GMT, GMT+1/BST)
* 2+ years in a support/service environment focused on SaaS or software* Strong problem solving skills and ability to logically break down ambiguous issues* You enjoy building relationships with customers and solving their problems. For you, positive customer feedback makes you smile and brightens your day.* You lead with patience and kindness, especially when handling tough cases.* Strong ability to prioritize and “get sh*t done”. You possess a strong sense of urgency in driving projects to completion. Can speak to past experiences of getting projects across the finish line repeatedly and on-time.* Strong written and verbal communication skills along with the ability to explain technical topics to non-technical audiences.* You’re naturally curious, love learning new things, and are proactive in sharing knowledge with others.* High tolerance for ambiguity. You should be excited that your priorities will change over time, in large part based on what you see as the highest-impact end user issues that need to be resolved.* Low ego. You know when something is over your head and aren’t afraid to ask for help.Bonus qualifications
* Cybersecurity knowledge or experience
* Experience with our customer support stack is helpful but not required (ZenDesk, Asana, Jira, Confluence, Slack)* We’d love to hear about how you owned technical customer issues from initial report to resolution* 1-2 years experience at a high-growth and/or early-stage software company is strongly preferredAbout Upfort
In our hyper-connected digital economy, cyber risk has become the top business concern. Cybercrime is wreaking havoc on organizations large and small - causing a trillion-dollar drain on the global economy. Most organizations are underprotected and underinsured as achieving cyber resilience is complicated, expensive, and time-consuming.
Upfort is on a mission to accelerate the world’s journey to cyber resilience by democratizing access to effective, affordable cyber security, insurance, and expertise.
Our platform is transforming how cyber risk is assessed, mitigated, and transferred with intelligent automation, proprietary data, and delightful user experiences. We are already defending thousands of organizations’ employees, systems, and data against modern cyber threats and growing quickly. Our tight-knit, focused, team is unified by a passion for helping our customers stay ahead of cybercriminals. Every Upforter is an owner of our business, our culture, and the outcomes we deliver to our customers.
We take a partner-led approach and work with leading stakeholders in both the insurance and security communities to make cyber resilience achievable for all.
Benefits & Perks
Upfort provides a number of benefits to help you bring your best self to work:
* Competitive compensation
* Generous Equity packages* Health, dental, and vision insurance (W2 employees)* Flexible work schedule and location* PTO, Parental leave, and unlimited sick time* 401(k) plan (W2 employees)* Technology allowance - tell us what tools and tech you need to get your job done, and it’s yours.Where is this role located?
Remote: This role is fully remote, allowing you the flexibility to work from the location you feel most productive and comfortable. You might be required to be available during times when most team members can collaborate (9:00am to 2:00pm U.S. Pacific Time).Equal Employment Opportunity Statement:
Upfort is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Upfort is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Upfort are based on business needs, job requirements and inidual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Upfort will not tolerate discrimination or harassment based on any of these characteristics. Upfort encourages applicants of all ages. Upfort will provide reasonable accommodation to employees who have protected disabilities consistent with local law.CCPA and GPDR disclosure notice here.
",
fulltimeremote (us)
"
BuildZoom is the leading online marketplace for residential remodeling and construction services, a huge market that is ripe for disruption and that accounts for $500B in annual expenditures. Backed by top investors (Founders Fund, Y Combinator, 8VC), we guide homeowners through the challenge of finding and hiring the right contractor for their project, saving them time, money, and stress.
We are looking for a talented inidual to join our Growth team, which leverages both organic, paid and outbound channels to drive a large volume of consumer demand into the marketplace. As a Growth Operations Associate, you’ll be responsible for coordinating efforts and acting as a force multiplier to improve the operations behind a suite of demand channels including content marketing (SEO), SEM, and our affiliate network.
Key Responsibilities:
* Improve content marketing efforts by analyzing and optimizing the operational efficiency of our content marketing team and ensuring alignment of its topical focus with our highest yield markets and topic areas
* Drive forward and prioritize a range of initiatives focused on improving lead generation and utilization efforts in collaboration with leadership, product/engineering, and our go-to-market (GTM) teams* Rigorously track KPI’s and work closely with our GTM and product/engineering teams to meet monthly demand and fulfillment targets* Build and maintain reporting/dashboards and consistently communicate the efficacy of various initiatives to leadership and relevant stakeholders* Dive deep into the underlying data to develop a more comprehensive understanding of channel unit economics, funnel performance, and identify growth opportunitiesRequirements:
* Undergraduate degree in a quantitative field preferred
* 2+ years of experience in an analytical role (eg consulting, finance, bizops). Bonus points for growth and/or operations experience in a startup environment* Excellent verbal and written communication skills with the ability to clearly articulate complex issues and solutions* Advanced spreadsheet skills are a must, experience with SQL preferred (or a willingness to learn)",
"
About Stepful
Stepful is on a mission to empower communities with accessible pathways to healthcare careers, regardless of background or circumstance.
Stepful is one of the fastest growing start-ups based out of New York City. We launched two years ago and have already graduated over a thousand students. Our graduates, mainly from underprivileged communities, go on to work at leading healthcare institutions such as OneMedical, NY Presbyterian and Davita. Stepful students increase their salaries by 60% on average after just 15 weeks of training.
The founding team is uniquely positioned to grow Stepful to be the leader in healthcare education. Each founder brings in relevant experience coming from leadership roles at Udacity, Apple, Uber, and Triplebyte.
Stepful is backed by Y Combinator and recently closed a round led by Reach Capital, the leading EdTech investor in the US.
About the Role:
As a Licensing and Accreditation Consultant, you will lead efforts to apply for and maintain licenses and accreditations for Stepful’s healthcare training programs. This is a fully remote, contract position with an expected commitment of 10 hours per week.
What you’ll do:
* Develop and implement strategic plans to ensure compliance with accreditation and licensing standards.
* Monitor changes in regulatory requirements and ensure Stepful's programs and procedures are updated accordingly.* Establish and maintain relationships with key accreditation and licensing organizations.* Oversee the development of internal reports and external submissions related to accreditations and licensing.This job is for you if you have:
* Minimum of 5 years of experience in accreditation and licensing in an educational institution
* Extensive knowledge of regulatory standards and compliance requirements for trade schools and healthcare education* Bachelor's degree (required)* Excellent written and verbal communication skills.* Strong leadership abilities with a focus on strategic planning and decision-making* Strong organizational skills with the ability to manage multiple projects simultaneouslyAt Stepful, we're an equal opportunity employer and value ersity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
",
"
As a member of the ShipBob Team, you will benefit from an environment where everything is achievable. We aim to be a place where you can:
* Write Your Career Story. Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
* Experience Global Impact and Global Connection. At ShipBob we benefit from erse cultures and perspectives in service of the global community.* Grow With An Ownership Mindset. We believe that great innovation comes from great transparency. We are more resilient and more creative when we have an inclusive and transparent culture where everyone knows our strengths and opportunities.Title: Staff Software Development Engineer - Full Stack
Location: Remote in these states: AZ, CA, CO, FL, GA, KS, KY, ID, IL, IN, MA, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, RI, SC, SD, TN, TX, VA, VT, WA, WI
Role Description:
A Staff Software Engineer - Full stack at ShipBob will be responsible for developing the culture of engineering excellence in all of our applications from end-to-end.
What you’ll do:
* Establishes a culture of engineering excellence.
* Subject-matter expert for Vue/JavaScript and .Net technologies.* Designs, architects, and builds performant, reliable, high-quality systems at scale following stated best practices.* Owns projects/features end-to-end, including delivering architecture/technical designs, crafting, implementing, unit testing, deploying, and maintaining systems.* Works multi-functionally with product managers, technical program managers, engineering managers, and engineers to deliver high-quality products.* Makes steady progress on tasks; knows when to ask for help in order to get themselves unblocked.* Ability to become self-sufficient in at least one large area of the system with a high-level understanding of other components.* Provides on-call support for their area, including systems that they are not familiar with.* Gives timely, helpful feedback to peers and managers, solicits input from others, and is eager to find ways to improve.* Communicates assumptions and gets clarification on tasks up front to minimize the need for rework.* Understands how their work fits into the larger project and identifies problems with requirements.* Coaches and grows junior and mid-level developers through mentorship and leading by example.* Advises on standard methodologies for crafting and architecting scalable solutions, including design reviews, code reviews, and onboarding new technologies.* Additional duties and responsibilities as necessary.What you’ll bring to the table:
*
9+ years of experience.\*
Excellent problem-solving & programming skills.\*
Excellent communication skills.\*
Ability to work quickly and collaboratively in a fast-paced, entrepreneurial environment\*
Ability to operate independently in contributing to the development and maintenance of the team’s systems and services.\*
Expertise in product engineering and full-stack development (Vue, C#, Sql Sever).\*
Automation-oriented and Object-oriented mindset and .\*
A hands-on coding approach to engineering mentorship.\*
Experience in the following:\\* Microsoft Azure.\* .Net/C#.\* JavaScript's fundamentals - Vue/React/Angular.\* REST API Development and Practices.\* Databases - Structured (SQL) and Unstructured (Mongo, Elastic).\* Design Patterns.\\*
Nice to have:\\* A defensive coding mindset with knowledge of OWASP.\* A passion for QA and an understanding that testing is not someone else’s responsibility.\* Experience with Relational DB Design.\* Experience with Agile.\* Experience with automating infrastructure & CI/CD.\* Experience with Azure DevOps.\* Experience with Azure Functions.\* Experience with EDI.\\Classification: Exempt
Reports to: Senior Manager, Software Development
Perks & Benefits:
* Medical, Dental, Vision & Basic Life Insurance
* Paid Maternity/Parental Leave Program* Flexible Time Off Program* Paid Sick Leave and Paid Emergency Leave* Floating Holidays (2 days/year)* Wellness Days (1 day/quarter)* 401K Match * Competitive Salary, Performance Bonus & Equity* Variety of voluntary benefits, such as, short term disability* Referral Bonus Program* Fun Culture >>>Check us out on Instagram (@lifeatshipbob)ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The expected base pay range for this position is $159,390 - $265,650.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.
About You:
At ShipBob, we’re looking to bring on board people who embody our core values:
* Be Mission-Driven. We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
* Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.* Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.* Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution.* Be Safety Minded. It’s not just talk; it’s the way you work.About Us:
ShipBob is a cloud-based logistics platform that partners with over 7,000+ e-commerce businesses to help make their entrepreneurial dreams a reality. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver best in class experience to their customers. With an almost 100% accuracy rate in fulfilling orders and orders shipped on time, our merchants can count on us to deliver excellent service.
As one of the fastest growing tech companies in Chicago with over $300M+ raised from blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the #1 best fulfillment technology in the industry.
ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
",
fulltime
"
As a member of the ShipBob Team, you will benefit from an environment where everything is achievable. We aim to be a place where you can:
* Write Your Career Story. Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
* Experience Global Impact and Global Connection. At ShipBob we benefit from erse cultures and perspectives in service of the global community.* Grow With An Ownership Mindset. We believe that great innovation comes from great transparency. We are more resilient and more creative when we have an inclusive and transparent culture where everyone knows our strengths and opportunities.Title: Merchant Care Support Agent
Location: Remote in these states: AZ, CA, CO, FL, GA, KS, KY, ID, IL, IN, MA, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, RI, SC, SD, TN, TX, VA, VT, WA, WI
Role Description:
We are hiring a Merchant Care Support Agent who is responsible for answering questions and resolving issues for our merchants primarily through phone, email and chat support. You will be at the forefront of our merchant experience, ensuring that any concerns our merchants have are researched thoroughly and resolved quickly with empathy, professionalism, and care. You will be viewed by our merchants as a trusted partner from whom they can get quick and correct access to information.
What you’ll do:
* Utilize all available SOPs, tools, and resources to ensure an exceptional merchant experience on every interaction.
* Manage different workflows, including case/task management via inbound phone and outbound callbacks and follow-ups, with some support in email and chat as well.* Research, document, and communicate the above issues effectively and accurately.* Develop and maintain strong relationships with Merchants and Partners.* Be consistent with follow up and follow through for all cases to ensure complete and timely resolution.* Creatively solve merchant issues that arise that may be outside standard SOPs to deliver a successful merchant outcome.* Triage and escalate urgent issues in order to push them to resolution.* Manage multiple applications and resources including contact management systems and knowledge bases.* Communicate quickly and effectively to internal and external stakeholders.* Provide feedback to leadership and program teams regarding processes and trends impacting the merchant experience.* Additional duties and responsibilities as necessary.What you’ll bring to the table:
* 1+ years of experience in a fast-paced merchant or customer support role with a passion for merchant care and a proven track record of success.
* Established ability to communicate customer empathy and articulate merchant concerns and clear solutions.* Excellent written and verbal communication skills, including the ability to express yourself with confidence.* Ability to work in a team environment, contributing to a collaborative work environment where people learn from one another and continuously improve processes on behalf of our merchants.* Strategic problem solving: use of SOPs and all available tools and resources to inform and support critical outcomes and creative solutions on behalf of our merchants. * Ability to prioritize and troubleshoot problems and find speedy resolutions in high-pressure, time sensitive situations.* A highly motivated self-started with an eagerness to learn and grow.Classification: Merchant Care Manager
**Reports to: ** Nonexempt
Perks & Benefits:
* Medical, Dental, Vision & Basic Life Insurance
* Paid Maternity/Parental Leave Program* Flexible Time Off Program* Quarterly Wellness Day* 401K Match * Competitive Salary, Performance Bonus & Equity* Variety of voluntary benefits, such as, short term disability* Referral Bonus Program* Fun Culture >>>Check us out on Instagram (@lifeatshipbob)ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The expected hourly pay for this role is $17.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.
About You:
At ShipBob, we’re looking to bring on board people who embody our core values:
* Be Mission-Driven. We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
* Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.* Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.* Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution.* Be Safety Minded. It’s not just talk; it’s the way you work.About Us:
ShipBob is a cloud-based logistics platform that partners with over 7,000+ e-commerce businesses to help make their entrepreneurial dreams a reality. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver best in class experience to their customers. With an almost 100% accuracy rate in fulfilling orders and orders shipped on time, our merchants can count on us to deliver excellent service.
As one of the fastest growing tech companies in Chicago with over $300M+ raised from blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the #1 best fulfillment technology in the industry.
ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
",
fulltime
"
As a member of the ShipBob Team, you will benefit from an environment where everything is achievable. We aim to be a place where you can:
* Write Your Career Story. Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
* Experience Global Impact and Global Connection. At ShipBob we benefit from erse cultures and perspectives in service of the global community.* Grow With An Ownership Mindset. We believe that great innovation comes from great transparency. We are more resilient and more creative when we have an inclusive and transparent culture where everyone knows our strengths and opportunities.Title: Manager, Financial Systems
Location : Remote in these states: AZ, CA, CO, FL, GA, KS, KY, ID, IL, IN, MA, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, RI, SC, SD, TN, TX, VA, VT, WA, WI
Role Description:
The Manager, Financial Systems role will run project management, delivery, and ownership of functional capabilities for the IT suite used by ShipBob’s Finance team, including NetSuite, Hyperion Planning, FloQast, MSFT PowerBI and Zip. This role will work collaboratively with our Finance, IT and Technology teams to steer various work streams including requirements, design, UAT, training, documentation and change management as well as be responsible for technical and application support. This role will enhance business processes and system optimization through technology and automation.
What you’ll do:
* Be a subject matter expert on Financial Systems, applying your extensive NetSuite and Hyperion Planning experience to facilitate stable, scalable, and agile platforms.
* Manage day-to-day Financial Systems operations, end user support, technical and application support across various Finance applications.* Apply Accounting, Finance, and Operational experience to optimize systems efficiency and accuracy.* Update and create webforms, business rules, Smart View reports, and drive standard reporting & processes.* Manage integration and data issues across the various applications.* Understand workflows between systems and financial processes.* Recommend solutions to improve and streamline system functions, while ensuring solid control and SOD environment.* Maintain end user training documentation, job aids, data flows, system diagrams and requirements for infrastructures and interfaces.* Build close partnerships with Finance, IT and Technology teams.* Push towards smooth month-end close processes and budget/forecast cycles.* Ensure data governance processes are created, followed, updated and reviewed on a regular basis.* Create a reporting center of excellence for the company’s financials.* Develop an excellent control environment leading to accurate financial reporting.* Additional duties and responsibilities as necessary.What you’ll bring to the table:
* 5-8 years experience in financial systems (Netsuite, Hyperion, Smart View, data warehouses/lakes, and BI reporting).
* Experience analyzing requirements, writing technical and functional specification and testing processes.* Bachelor's Degree.* Ability to plan, organize, prioritize, and accurately follow through on work activities while meeting deadlines.* Clear communicator with the ability to interact with senior leaders, team members, and vendors.Classification: Exempt
**Reports to: ** Controller, Director
Perks & Benefits:
* Medical, Dental, Vision & Basic Life Insurance
* Paid Maternity/Parental Leave Program* Flexible Time Off Program* Paid Sick Leave and Paid Emergency Leave* Floating Holidays (2 days/year)* Wellness Days (1 day/quarter)* 401K Match * Competitive Salary, Performance Bonus & Equity* Variety of voluntary benefits, such as, short term disability* Referral Bonus Program* Fun Culture >>>Check us out on Instagram (@lifeatshipbob)ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The expected base pay range for this position is $115,000 - $140,000** _._**
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.
About You:
At ShipBob, we’re looking to bring on board people who embody our core values:
* Be Mission-Driven. We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
* Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.* Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.* Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution.* Be Safety Minded. It’s not just talk; it’s the way you work.About Us:
ShipBob is a cloud-based logistics platform that partners with over 7,000+ e-commerce businesses to help make their entrepreneurial dreams a reality. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver best in class experience to their customers. With an almost 100% accuracy rate in fulfilling orders and orders shipped on time, our merchants can count on us to deliver excellent service.
As one of the fastest growing tech companies in Chicago with over $300M+ raised from blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the #1 best fulfillment technology in the industry.
ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
",
"
As a member of the ShipBob Team, you will benefit from an environment where everything is achievable. We aim to be a place where you can:
* Write Your Career Story. Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
* Experience Global Impact and Global Connection. At ShipBob we benefit from erse cultures and perspectives in service of the global community.* Grow With An Ownership Mindset. We believe that great innovation comes from great transparency. We are more resilient and more creative when we have an inclusive and transparent culture where everyone knows our strengths and opportunities.Title: Manager, Analytics and Insights
Location: Remote in these states: AZ, CA, CO, FL, GA, KS, KY, ID, IL, IN, MA, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, RI, SC, SD, TN, TX, VA, VT, WA, WI
Role Description:
The Manager, Analytics and Insights will be a key member of the Rev Ops and Enablement team. This role will work closely with Revenue leadership to develop best in class reporting to help make critical business decisions. This role will be cross functional and focused both on building the framework of reporting and also work to deliver insights ongoing.
What you’ll do:
* Own analytics for the revenue and GTM team.
* Create dashboards, monthly recurring reporting, self service dashboards, and ad hoc reporting. * Proactively communicate trends in the business and provide actionable insights.* Partner cross functionally to build new reporting capabilities as the business evolves.* Ensure data is reported with a high level of accuracy and any discrepancies are reviewed and prevented in the future. * Work with revenue leadership to understand issues and projects and provide solutions. * Other duties/responsibilities as necessary.What you’ll bring to the table:
* Technical background and applicable experience.
* Solid SQL and database experience.* Experience with Tableau and/or PowerBI.* Track record of delivering results in a timely and accurate manner.* Comfortable working with autonomy and directly with sr. leaders.* Experience managing a team of BI professionals. * Familiarity with data visualization and creating self service dashboards.Classification: Exempt
Reports to: VP Revenue Operations and Enablement
Perks & Benefits:
* Medical, Dental, Vision & Basic Life Insurance
* Paid Maternity/Parental Leave Program* Flexible Time Off Program* Paid Sick Leave and Paid Emergency Leave* Floating Holidays (2 days/year)* Wellness Days (1 day/quarter)* 401K Match * Competitive Salary, Performance Bonus & Equity* Variety of voluntary benefits, such as, short term disability* Referral Bonus Program* Fun Culture >>>Check us out on Instagram (@lifeatshipbob)ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The expected base pay range for this position is $120,000 - 145,000.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.
About You:
At ShipBob, we’re looking to bring on board people who embody our core values:
* Be Mission-Driven. We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
* Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.* Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.* Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution.* Be Safety Minded. It’s not just talk; it’s the way you work.About Us:
ShipBob is a cloud-based logistics platform that partners with over 7,000+ e-commerce businesses to help make their entrepreneurial dreams a reality. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver best in class experience to their customers. With an almost 100% accuracy rate in fulfilling orders and orders shipped on time, our merchants can count on us to deliver excellent service.
As one of the fastest growing tech companies in Chicago with over $300M+ raised from blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the #1 best fulfillment technology in the industry.
ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
",
"
As a member of the ShipBob Team, you will benefit from an environment where everything is achievable. We aim to be a place where you can:
* Write Your Career Story. Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
* Experience Global Impact and Global Connection. At ShipBob we benefit from erse cultures and perspectives in service of the global community.* Grow With An Ownership Mindset. We believe that great innovation comes from great transparency. We are more resilient and more creative when we have an inclusive and transparent culture where everyone knows our strengths and opportunities.Title: Lead Product Manager, Data Services
Location: Remote in these states: AZ, CA, CO, FL, GA, KS, KY, ID, IL, IN, MA, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, RI, SC, SD, TN, TX, VA, VT, WA, WI
Role Description:
As the Lead Product Manager, Data Services, you will be the subject matter expert on data at ShipBob. You will focus on deeply understanding the needs of our internal users (Finance, Accounting, Sales, Operations and more) and will manage the strategy and execution of a Data Services product suite. Your work will directly impact our company trajectory and will be used to produce critical business reports and strategic insights that guide our company-wide actions. As a result, you will be responsible for ensuring data quality is high, data is available for reporting, data governance policies are in place and data services perform reliably at scale.
What you’ll do:
* Work alongside the Data Team to manage the data warehouse, including services that govern how data goes into and out of the data warehouse.
* Work closely with stakeholders (Finance, Accounting, Pricing, Analytics, Sales, Operations, etc) to build and memorialize business definitions and data standards. Educate stakeholders on how to leverage data your team makes available.* Keep stakeholders and customers apprised of roadmap, upcoming milestones and risks.* Build a roadmap and execute on a plan that results to consistent and reliable reporting of merchant and partner activity to be used for financial analysis, financial reporting and strategic insights.* Measure overall data hygiene and identify data gaps and/or inconsistency to be addressed on the roadmap.* Collaborate closely with Data Scientists, Analysts, Engineering, QA, and Product Management to ensure products produce and consume data that meets data standards.* Own and design data-focused products and features end-to-end, including writing requirements, user stories and data dictionaries.* Operate with a sense of urgency to address near term needs, but design with the future in mind.* Inspire a culture of partnerships and engagement with data consumers and producers.* Collaborate with teams across the entire product portfolio. Build a deep understanding of upstream and downstream systems and processes and how they should shape data model design.* Develop expertise in data sources, both external and internal, and partner with the data team to implement data governance and data quality initiatives.* Engage data analysts across departments to ensure reporting and analytics use the same source of truth. * Additional duties and responsibilities as necessary.* Participate in internal and external security regulatory compliance and audit processes with a focus on SOC2 Type-2, ISO 27001, SOX 404 and GDPR.What you’ll bring to the table:
* 7+ years of experience in a product role managing products at scale with significant strategic scope.
* 5+ years of experience working on data warehouse, database, analytics, BI or data services products.* Advanced knowledge and practical experience with policy and regulatory mandates such as SOC2, ISO27001/27002/27031, GDPR, CCPA, SOX, and NIST Risk Management Framework* A healthy amount of curiosity and skepticism with solid investigative and interpersonal communication skills.* Ability to work on your own or as part of a team.* Experience working on data pipelines, ETL/ELT processes, schemas, quality control and data monitoring.* Experience designing transformations, mappings, and working with reference tables.* Comfortable with SQL and Microsoft Azure.* Experience investigating data issues and working with Analysts and Data Scientists as needed for complex investigations.* Energized by working through complex problems and a focus on bringing innovation, scalability, and productization to data.* BA/BS degree in Computer Science, Engineering, Math, or a related technical field.* Experience with privacy, compliance, and governance preferred.Classification: Exempt
Reports to: Chief Product Officer
Perks & Benefits:
* Medical, Dental, Vision & Basic Life Insurance
* Paid Maternity/Parental Leave Program* Flexible Time Off Program* Paid Sick Leave and Paid Emergency Leave* Floating Holidays (2 days/year)* Wellness Days (1 day/quarter)* 401K Match * Competitive Salary, Performance Bonus & Equity* Variety of voluntary benefits, such as, short term disability* Referral Bonus Program* Fun Culture >>>Check us out on Instagram (@lifeatshipbob)ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The expected base pay range for this position is $162,711 - $190,000.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.
About You:
At ShipBob, we’re looking to bring on board people who embody our core values:
* Be Mission-Driven. We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
* Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.* Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.* Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution.* Be Safety Minded. It’s not just talk; it’s the way you work.About Us:
ShipBob is a cloud-based logistics platform that partners with over 7,000+ e-commerce businesses to help make their entrepreneurial dreams a reality. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver best in class experience to their customers. With an almost 100% accuracy rate in fulfilling orders and orders shipped on time, our merchants can count on us to deliver excellent service.
As one of the fastest growing tech companies in Chicago with over $300M+ raised from blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the #1 best fulfillment technology in the industry.
ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
",
fulltime
"
As a member of the ShipBob Team, you will benefit from an environment where everything is achievable. We aim to be a place where you can:
* Write Your Career Story. Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
* Experience Global Impact and Global Connection. At ShipBob we benefit from erse cultures and perspectives in service of the global community.* Grow With An Ownership Mindset. We believe that great innovation comes from great transparency. We are more resilient and more creative when we have an inclusive and transparent culture where everyone knows our strengths and opportunities.Title: Global Benefits Manager
Location: Remote in these states: AZ, CA, CO, FL, GA, KS, KY, ID, IL, IN, MA, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, RI, SC, SD, TN, TX, VA, VT, WA, WI
Role Description:
The Global Benefits Manager supports the People Team by creating and implementing benefits strategy and managing benefits programs. This role is an exciting opportunity for a benefits leader who enjoys a combination of strategic and tactical work. This role administers our global benefits, including medical, dental, vision, life insurance, and short- and long-term disability. This role also partners with our brokers and vendors, as well as assists the People Team in addressing employees’ escalated benefits questions and issues, providing excellent customer service.
As a Global Benefits Manager, you’ll partner with our Director of Compensation and Shared Services department, applying your benefits expertise to implement a cohesive global total rewards strategy. You’ll build new benefits processes and improve existing processes, collaborating with other teams such as Accounting, HRBPs, IT, and Legal. You’ll manage benefits compliance, help us prepare for IPO, and serve as the in-house expert on all things benefits-related. As the driver of the benefits programs and experience we provide to our employees, your work is truly impactful.
What you’ll do:
* Create and implement benefits strategy by:* Conducting analyses of proposed programs and changes.
* Advising Senior Leaders on benefits decisions that optimize ShipBob’s market positioning and the needs of our employees. * Oversee Open Enrollment from preparation to implementation, communicating benefits changes and ensuring that employees are enrolled in eligible plans.* Ensure that benefits records and documentation are accurate and up-to-date, upholding compliance guidelines and regulations by performing or overseeing periodic audits.* Oversee benefits processing and implement improvements to the following benefits processes:* Enrollment changes and qualifying life events * Evidence of insurability * Leave of absence requests and processing * COBRA administration * Address escalated benefits administrative issues, investigating problem causes and implementing solutions.* Serve as a liaison among external benefits brokers, vendors, and employees.* Oversee benefits-related compliance initiatives and processes by:* Proactively flagging potential compliance issues. * Remaining abreast of upcoming changes to benefits compliance and reporting requirements. * Investigate benefits-related processes, and recommend and implement improvements by:* Collaborating with the People team and other departments such as Legal, Accounting, and IT. * Assisting with benefits-related software implementations and solutions, including needs analyses, processes, and communication. * Perform other duties and responsibilities as assigned, including implementing and maintaining initiatives.What you’ll bring to the table:
* 7+ years of progressive experience in Human Resources, including a minimum of 5 years of specialized experience in employee benefits or Total Rewards.
* Extensive expertise in employee benefits and applicable regulations for a global, publicly-traded company, including the following plans and programs:* Medical, dental, and vision * Group and voluntary life insurance * Short- and long-term disability * Retirement, pension, and 401(K) * Flexible Spending Accounts * Experience working with global teams and administering global benefits programs. * Experience in the following markets is a plus: India, United Kingdom, Australia, and Spain. * Excellent organizational and time management skills, attention to detail, and ability to work in a fast-paced startup company environment.* Skilled problem solver with the ability to:* Assess various situations and find areas of improvement; * Create and offer new ideas and solutions; * Anticipate potential challenges in the planning, communication, and execution of company wide projects with very minimal direction and supervision. * Experience with HRIS/HCM platforms, such as ADP Workforce Now, and Google Workspace or Microsoft 365.* Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, integrity, professionalism, and diplomacy.* Proactive communication skills and timely follow-up and follow-through.* Comfortable working in ambiguous environments with multiple stakeholders.Classification : Salaried/Exempt
Reports to: Associate Director, HR and Program Management
Perks & Benefits:
* Medical, Dental, Vision & Basic Life Insurance
* Paid Maternity/Parental Leave Program* Flexible Time Off Program* Paid Sick Leave and Paid Emergency Leave* Floating Holidays (2 days/year)* Wellness Days (1 day/quarter)* 401K Match * Competitive Salary, Performance Bonus & Equity* Variety of voluntary benefits, such as, short term disability* Referral Bonus Program* Fun Culture >>>Check us out on Instagram (@lifeatshipbob)_ ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The expected base pay range for this position is $104,000 - $120,000. _
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.
About You:
At ShipBob, we’re looking to bring on board people who embody our core values:
* Be Mission-Driven. We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
* Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.* Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.* Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution.* Be Safety Minded. It’s not just talk; it’s the way you work.About Us:
ShipBob is a cloud-based logistics platform that partners with over 7,000+ e-commerce businesses to help make their entrepreneurial dreams a reality. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver best in class experience to their customers. With an almost 100% accuracy rate in fulfilling orders and orders shipped on time, our merchants can count on us to deliver excellent service.
As one of the fastest growing tech companies in Chicago with over $300M+ raised from blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the #1 best fulfillment technology in the industry.
ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
",
"
Hyper is seeking a dynamic and visionary Head of Creative to shape our brand and community. The ideal candidate will have a deep understanding of culture and brand, a track record of creative innovation, and the ability to create exciting and compelling brand narratives. This is a chance to build a world-class brand from the ground up, influencing every facet of our external communication, creative collateral production, and community content curation.
About the role
💡 Define and develop our brand narrative and visual universe from the ground up, creating captivating creative campaigns that resonate with our users.
🎨 Lead the production of visual collateral and assets, both independently and in collaboration with other team members and external partners.
⭐️ Leverage your keen eye for brand building and content creation, using on-platform content and user-generated content as tools to grow both our product and our brand.
📈 Apply your understanding of growth and product development, and knowledge of various go-to-market strategies to ensure that each campaign contributes to the company's overarching goals.
🛠️ Utilize your agency experience to produce outsized results on tight budgets.
Qualifications
📙 A portfolio of projects demonstrating your creative expertise and innovative thinking.
📊 Experience working at an agency, with a record of achieving significant results on limited budgets.
📝 Excellent written communication skills. Our fully remote team requires clear and effective online and in-person communication.
🕹️ Ideally a background or interest in interactive gaming and entertainment.
",
cafulltimeproduct designseattleus / remote (seattle
"
About us
Humanly is transforming the world of talent acquisition with our recruiting platform that connects candidates and hiring teams through conversation, backed by natural language processing and AI. With tooling that automates candidate screening and scheduling, and provides remote interview analytics, we empower organizations to present their best selves while giving candidates an unrivaled experience.
Our culture connects everyone at Humanly, as we believe we are successful only when our customers and colleagues are! Everyone is encouraged to seek truth, take ownership, and be their authentic selves in support of our commitment to a friendly and inclusive work environment where we think big and play big.
As a Y-Combinator (W20) graduate with robust Series A funding, we’re excited to bring on new team members who are energized by an entrepreneurial and dynamic environment with fantastic growth potential.
Our headquarters are in Seattle, WA but we have team members in California, Canada and Vietnam.
About the role
We are looking for our first full-time Product Designer, to work directly with the founding and product team to help set the product direction at this early and exciting stage of the company. We need someone who is excited about the opportunity to wear many hats and has worked on cross-functional product teams to create interactive products and applications. We dream big and play big, and in this role, you'll have your fingerprints all over our products and marketing assets — from research to UX/UI and everything in-between.
When it comes to design, we’re looking for people who can pick the right problems and solve them. For us, design is a combination of utility and beauty. We are looking for a broad set of design skills and the ability to create high-quality designs and interactions. Ultimately, our vision is to enhance the lives of our users, saving them time on manual tasks so they can spend more time on what matters most - the human engagement
This is a remote position located in the Pacific Time Zone only.
What you'll do
* Contribute to the overall product and design direction of the company as a whole
* Be an expert on the market, buyers and users, and the problem you’re solving for them* Be responsible for coming up with features and improvements, as well as external-facing collateral (i.e. product launch material, sales decks)* Navigate the delicate balance between achieving the ideal user experience and making necessary compromises when faced with technical limitations or product priorities* Run experiments, test your designs with users, e into data and iterate based on what you’ve learned* Help with -interviewing new team members and establishing a design culture within the company* Work cross-functionally with engineers, product managers, marketers and other partnersWho you are
* 3+ of experience designing for B2B SaaS products
* Strong visual, UI, and interaction skills* A doer - who takes ownership, responsibility, and accountability for your work* Advocates for the best possible user experience and has the customer’s interests front and center (even if they don’t!)* Willingness to disagree* Always wants to know the “why” behind decisions* You understand that good design is not about trends but is built on top of principles and trade-offs* A long-term optimist - working at a startup is rewarding but it comes with challenges. Ultimately, you’ll need tobelieve in what you are building and the people that your product is helping* Able to communicate complex ideas in a clear and concise manner* Emotionally intelligentBonus skills
* Strong graphic design know-how
* Has experience building B2B analytics dashboards* Experience supporting product marketing initiativesWhat we offer
* Competitive compensation + equity
* Company sponsored medical, dental, and vision plans for employees* Learning & development stipend* Wellness stipend* 401(k) program* 12 weeks fully paid parental leave* Flexible PTO* Remote + hybrid options* Recognition programs and prizes* Birthday and anniversary celebrations* Annual Camp Humanly offsite* Mission-driven company, helping improve the hiring experience for candidates and hiring teams alike* and more!Please apply directly on our Careers Page
",
"
OneSignal is a leading omnichannel customer engagement solution, powering personalized customer journeys across mobile and web push notifications, in-app messaging, SMS, and email. On a mission to democratize engagement, we enable over a million businesses to keep their users - including readers, fans, players and shoppers - engaged and up to date by delivering 12 billion messages daily.
1 in 5 new apps launches using OneSignal! We support companies in 140 countries, including Zynga, USA Today, Bitcoin.com, Upwork, Tribune, and many more - from startups and small businesses just getting off the ground to established companies communicating with millions of customers.
We’re venture-backed by SignalFire, Rakuten Ventures, Y Combinator, HubSpot, and BAM Elevate (read more about our recent Series C!). We’re a remote-first company, offering remote work as the default option in the United States in California, New York, Pennsylvania, Texas, and Utah as well as in the UK and Singapore - with plans to expand the locations we support in the future. We also have offices in San Mateo, CA, New York City, and London, UK. Hiring in Singapore is done in partnership with a local PEO.
OneSignal has a lot of the great tech startup qualities you'd expect, but we don't stop there. Our massive scale and small team, emphasis on healthy life balance and kindness in all our interactions, and focus on ownership and personal growth make OneSignal a uniquely great place to work.
About The Team:
The Email Team at OneSignal (https://www.onesignal.com) works primarily on the product interface and API powering our email offering as a core component of our omnichannel platform. Our small team’s work makes a massive impact. We tackle challenges at the intersection of engineering and product development, like intelligent message delivery customized to each recipient and automated email warmup throttling.
We’re continually improving our product to improve our customers’ experience and empower them to create more effective and impactful messaging campaigns. Building clean, modular, and scalable systems is a particular focus as we expect all of our channels (not just email!) to work seamlessly within our omnichannel product. We move quickly, yet deliberately, always focused on delivering value to our customers.
What You'll Do:
* Deliver high-impact software solutions to business use-cases with elegant, readable code, and clear tests
* Iterate with product on prospective product specs and designs as a technical expert, weighing in not just on feasibility but on opportunities driven by great tech* Identify our highest leverage technical investment opportunities, socialize, and document plans to enhance our systems, and lead them to success with your colleagues* Pair/group program, iterate on technical designs with colleagues, and engage in highly communicative code reviews to drive engineering excellence and share knowledgeWhat You'll Bring:
* 5+ years software engineering experience building high volume, scalable SaaS applications from end-to-end.
* Strong experience and understanding of service-oriented, server-side development with Rust and Ruby + Rails or equivalent languages with a strong desire to learn.* Experience breaking down large-sized projects into easily understandable tasks and working with a team to drive projects forward* A proven track record of tackling hard engineering problems, navigating complex software systems, and learning + applying new tools and languages on–the-job* A passion for mentoring junior or mid-level software engineers to achieve technical excellence together* Nice to have: experience with modern client-side development with TypeScript + React or equivalentThe New York and California base salary for this full time position is between $160,000 to $180,000. Your exact starting salary is determined by a number of factors such as your experience, skills, and qualifications. In addition to base salary, we also offer a competitive equity program and comprehensive and inclusive benefits.
Qualities we look for:
* Friendliness & Empathy
* Accountability & Collaboration* Proactiveness & Urgency* Growth Mindset & Love of LearningIn keeping with our beliefs and goals, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on 'protected categories,' we also strive to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place in our workplace.
Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on OneSignal. Please inform us if you need assistance completing any forms or to otherwise participate in the application and/or interview process.
OneSignal collects and processes personal data submitted by job applicants in accordance with ourPrivacy Policy - including GDPR and CCPA compliance. Please see our privacy notice for job applicants.
",
cadata sciencefulltimenyus / new york
"
OneSignal is a leading omnichannel customer engagement solution, powering personalized customer journeys across mobile and web push notifications, in-app messaging, SMS, and email. On a mission to democratize engagement, we enable over a million businesses to keep their users - including readers, fans, players and shoppers - engaged and up to date by delivering 12 billion messages daily.
1 in 5 new apps launches using OneSignal! We support companies in 140 countries, including Zynga, USA Today, Bitcoin.com, Upwork, Tribune, and many more - from startups and small businesses just getting off the ground to established companies communicating with millions of customers.
We’re venture-backed by SignalFire, Rakuten Ventures, Y Combinator, HubSpot, and BAM Elevate (read more about our recent Series C!). We’re a remote-first company, offering remote work as the default option in the United States in California, New York, Pennsylvania, Texas, and Utah as well as in the UK and Singapore - with plans to expand the locations we support in the future. We also have offices in San Mateo, CA, New York City, and London, UK. Hiring in Singapore is done in partnership with a local PEO.
OneSignal has a lot of the great tech startup qualities you'd expect, but we don't stop there. Our massive scale and small team, emphasis on healthy life balance and kindness in all our interactions, and focus on ownership and personal growth make OneSignal a uniquely great place to work.
About The Team:
The operations team is a highly strategic and analytical team that helps guide and implement strategic initiatives across the company. We are looking for a Lead Data Scientist to connect and organize our data across the company to drive visibility into performance and strategy across our sales, marketing, product, operations, finance, and engineering efforts. The ideal candidate will have some background in data engineering.
What You'll Do:
* Design, build and maintain business-critical data and distributed systems that will provide real time and reliable data to for all of our go to market tools and internal users
* Connect our production backend / data to business systems including salesforce, marketo, intercom, google analytics, metabase, etc. This can include working with a data warehouse / data lake, organizing large scale data (we send 10 billion notifications a day), and building ETLs to business systems* Evaluate ways to increase the efficiency of internal data flows and centralize sources of truth* Innovate, design, and build data systems, services, and tools using GCP (Google Cloud Platform) that scale with OneSignal’s products and business requirements* Work cross functionally including with the backend engineering team as well as business teams including operations, product, marketing, sales, customer success, support, finance, etc. * Analyze the data and create data insights and business insights to help move the business as well as assist and empower teams across the company in making data related decisions.* Build data science / machine learning models using internal and external data sources to identify potential new customers, those who are at risk of churn or those with potential upsell opportunities* Work with Airflow, DBT, Presto, Hightouch and introduce the latest tools into our technology stack. Potentially, figure out how to incorporate artificial intelligence into our technology stack.What You'll Bring:
* 8+ years of professional experience in a technical area at a high growth startup is preferred
* Proficiency with Python and experience with DBT and Airflow is a plus* Self driven and ability to identify problems and implement and identify solutions* A combination of technical and business acumen. The ideal candidate would have an understanding of SaaS metrics and growth company infrastructure scaling challenges* Strong interpersonal and communication skills and experience working cross functionally* The ideal candidate has had experience growing and managing a smaller but high functioning teamThe New York and California base salary for this full time position is between $135,000 to $200,000. Your exact starting salary is determined by a number of factors such as your experience, skills, and qualifications. In addition to base salary, we also offer a competitive equity program and comprehensive and inclusive benefits.
Qualities we look for:
* Friendliness & Empathy
* Accountability & Collaboration* Proactiveness & Urgency* Growth Mindset & Love of LearningIn keeping with our beliefs and goals, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on 'protected categories,' we also strive to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place in our workplace.
Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on OneSignal. Please inform us if you need assistance completing any forms or to otherwise participate in the application and/or interview process.
OneSignal collects and processes personal data submitted by job applicants in accordance with ourPrivacy Policy - including GDPR and CCPA compliance. Please see our privacy notice for job applicants.
",
"
About us:HomeRoom is a Y-Combinator-backed residential real estate marketplace that simplifies remote investing and streamlines affordable renting. Our platform currently has 750 units in 31 cities across six major metros. We’ve housed more than 1,000 people in HomeRooms (tour a HomeRoom here), and we expect this number to reach 50,000 by 2024. We have raised a seed round and are looking to grow extremely quickly.
Take a virtual tour of one of our homes here --> my.matterport.com/show/?m=J5aio3bpueZ
Our vision:We want to be in every major metro in the US in the next five years. We believe cities are best when people can actually afford to live there, and our goal is to be an instrumental part of housing innovation to make that happen at scale. We move incredibly fast while remaining dedicated to our mission - to change the way people rent.
Position Overview: We are seeking a highly organized and proactive inidual to join our team as a Vendor and Home Automation Manager. This role primarily involves managing landscaper and maid vendors, as well as overseeing the operation and maintenance of doorbell systems and smart home hubs. The ideal candidate will have excellent communication skills, strong vendor management experience, and a solid understanding of home automation technologies.
Responsibilities:
Vendor Management:-Identify, evaluate, and select landscaper and maid vendors based on specific requirements and company standards.-Establish and maintain strong working relationships with vendors, ensuring timely and quality services.-Conduct regular vendor performance evaluations and provide feedback, addressing any issues or concerns.-Coordinate vendor schedules, ensuring appropriate coverage and timely completion of tasks.
Landscaper Management:-Collaborate with landscaper vendors to develop and execute landscaping plans that align with company guidelines and customer preferences.-Monitor and inspect landscaping projects, ensuring compliance with quality standards and deadlines.-Manage landscaping budgets, tracking expenses, and recommend cost-effective measures.-Ensure the proper maintenance and care of outdoor spaces, including lawns, trees, and irrigation systems.-Address any landscaping-related issues promptly and coordinate necessary repairs or maintenance.-Manage landscaping budgets, tracking expenses, and recommend cost-effective measures.-Ensure the proper maintenance and care of outdoor spaces, including lawns, trees, and irrigation systems.-Address any landscaping-related issues promptly and coordinate necessary repairs or maintenance.
Maid Vendor Management:-Coordinate with maid vendors to develop and implement cleaning schedules and protocols that meet company and customer requirements.-Monitor and assess the quality of cleaning services provided by vendors, ensuring high standards of cleanliness and hygiene.-Review maid grades and coordinate return clean visits.
Doorbell Systems and Home Automation:-Oversee the installation, configuration, and maintenance of doorbell systems and smart home hubs.-Troubleshoot technical issues related to doorbell systems and home automation, collaborating with vendors or technical support as needed.-Stay up to date with the latest advancements in home automation technologies and make recommendations for upgrades or improvements.-Review weekly/biweekly all doorbells to ensure that you know all parts of the property and there are no surprises. Identifying issues from maid grades, landscaping, and ensuring to take action.
Requirements:-Proven experience in vendor management, preferably in a similar role.-Strong organizational and time management skills with the ability to prioritize tasks effectively.-Excellent communication and interpersonal skills for building relationships with vendors and stakeholders.-Knowledge of landscaping principles, techniques, and materials.-Familiarity with home automation systems, including doorbell systems, smart home hubs, and related technologies.-Ability to troubleshoot technical issues and coordinate with vendors or technical support teams.-Proactive problem-solving skills and the ability to handle multiple projects simultaneously.-Strong attention to detail and a commitment to maintaining high-quality standards.
Join our team and contribute to creating a well-maintained, efficient, and technologically advanced environment for our customers. Apply now and be part of our commitment to exceptional service and customer satisfaction.
• Starting pay will be $7-$12 per hour Depending on your experience. US CST Hours
",
fulltimeproduct designremote (us; ca)
"
Role description:
We are seeking a Senior Product Designer to join SafeBase and help us revolutionize the meaning of trust in the B2B network. SafeBase is a platform for trust communication. Our Trust Center enables Security and Sales teams to proactively share and automate access to security, compliance, and privacy information. With SafeBase, organizations avoid redundant questionnaires, build customer trust, and close deals faster.
You will make an impact by designing end-to-end flows and user experiences that are intuitive and delightful. You will collaborate closely with product, design, engineering, and other internal stakeholders to take features from conception to launch.
The ideal candidate will have an entrepreneurial mindset and previous experience as an early joiner in a technology startup or evidence that they are scrappy with a \"get-it-done\" attitude. You thrive in an ambiguous environment and have a commitment to caring deeply about our customers, our business, the industry, and development in regulations that affect us.
How you'll make an impact:
* Design and own end-to-end flows and user experiences that are intuitive and delightful
* Lead multiple streams of initiatives and work on iterations to quickly deliver impact and continuously innovate* Crave healthy feedback loops to deliver comprehensive solutions* Collaborate closely with design, product, engineering, and other internal stakeholders to take features from conception to delivery* Make informed design decisions by conducting user research and data analysis to understand user needs and behaviors* Define and evangelize the SafeBase’s design systems, language, and cultureWe’re looking for someone who has:
* 5+ years of experience in product design, delivering high quality designs that improve the customers' experience and achieve business goals
* Strong storytelling and communication skills to clearly articulate design decisions, leveraging user research and data* Ability to work with, prioritize across, and align many project groups* Fluent in systems such as Figma and NotionNice to haves:
* Experience working at a B2B SaaS company with an agile software development team
* A track record and desire to lead user research and usability studies* Experience creating and iterating on design systems* Ability to work on an Eastern Time ZoneSalary Range: $100k - $120k (Please note, the exact compensation will depend on the level of experience and expertise)
",
full cyclefulltimeid / in / remote (india)jakartasingapore / jakarta
"
Peakflo is a B2B Fintech SaaS startup part of YCombinator W22, that just raised $4.1M in seed funding and was picked by Techcrunch as their top 10 favorites out of a cohort of 400 and also in a TechCrunch exclusive
Experience: Atleast 2 years of experience as an HR at a tech startup (open to considering senior candidates)
Locations: Hiring in India
🚀 Who we are and what we’re building
* Peakflo is a 2021 founded, Singapore headquartered B2B Fintech SaaS startup
* Finance operations at any high-growth SMB or startup is plagued with resource-intensive customer collections and vendor payment processes. Teams spend hundreds of hours in manual processes and thousands of dollars on transaction fees each month* Peakflo has 2 key solutions: one is an Accounts Receivables Automation SaaS and the other is an Accounts Payable Automation SaaS, both targeted at startups and SMEs* Peakflo with its simple API and one-click accounting software integrations, allows businesses to streamline their customer collections and vendor payments. More than 50 companies, ranging from early-stage startups to unicorns in SE Asia, use Peakflo each week to:✅Save up to 1000 manhours/month on finance ops ⏳
✅Get paid faster on customer invoices by 10-20 days 📈
✅Streamline vendor payments and cut bill pay times by 50% 💰
* We are building an environment that encourages intellectual curiosity, problem-solving, and ownership. An environment that provides the support and mentorship needed to succeed, learn, and grow ❤️
HR Job Description
As the first HR hire at Peakflo, we are in search of a detail-oriented and experienced HR Professional. In this role, you will be essential in shaping our talent acquisition strategy and supporting the company's growth and culture. Working closely with our business managers, you will ascertain hiring needs, establish job requirements, and formulate comprehensive hiring strategies. A significant aspect of your role will be to manage the complete employee lifecycle - from recruitment and onboarding to career development and off-boarding. Moreover, you will coordinate monthly with payroll and bookkeeping partners and help manage timely cross-border disbursals using inhouse tools.
Key Responsibilities
1. Collaborate with hiring managers to gain a comprehensive understanding of role requirements and competencies, establish job descriptions, and build effective sourcing strategies.
2. Take charge of the entire recruitment process, including sourcing potential candidates via online platforms (such as professional networking sites, job boards), tech events, and through effective recruiting strategies.3. Conduct screening of resumes and job applications; perform initial phone screens to assess applicants' technical skills and fit within the company culture.4. Manage the full employee lifecycle - from talent acquisition, onboarding, performance management, career development, to exit processes.5. Maintain and update candidate databases, ensuring all stages of the recruitment and employee lifecycle are accurately tracked within our applicant tracking system.6. Facilitate a smooth, efficient, and high-touch experience for every candidate from application to offer, creating a positive impression of our employer brand.7. Continually refine our employer brand and foster strong relationships with potential candidates.8. Coordinate monthly with payroll and bookkeeping partners and help manage timely cross-border disbursals using toolsRequired Skills and Qualifications
* Demonstrated 1+ years experience as a tech recruiter, preferably within a dynamic tech or startup environment.
* Practical experience with various interview formats (e.g., Zoom/Skype interviews, structured interviews, technical assessments).* Proficiency with Applicant Tracking Systems and resume databases.* Strong understanding of technology and the ability to effectively articulate job requirements for IT roles.* Exceptional communication skills, adept at fostering positive relationships with candidates and internal stakeholders.* Excellent organizational skills, with the capacity to handle multiple roles simultaneously.* Demonstrated ability to maintain confidentiality and handle sensitive information.* Strong decision-making skills.🤩 Bonus Points
* Experience at a startup during their 0-1m ARR journey
Benefits
🏡 Flexibility - We support a remote friendly culture centered around trust and meritocracy🏥 Medical insurance - We provide comprehensive group medical insurance so that you're always covered
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Fizz is the first debit card that allows college students to get started building credit, free of the risk of falling in debt, and without the need for security deposits or cosigners. Fizz was founded by a determined and young founding team looking to make credit building accessible and build a generational company—the financial ally for young adults.
You'll be one of the first people to join a forward thinking team backed by investors behind the world's most innovative and well-respected brands. We're building a massive movement, and as part of the founding team, you'll be the one to spearhead it.
Your Role
* Employ big ideas to grow Fizz's young user base in a cost effective way
* Execute and manage frequent and highly structured growth experiments, regularly iterating on tactics and reporting on key metrics* Develop Fizz's social growth model across campus-direct and novel channels to grow the Fizz user base to hundreds of thousands of users* Manage relationships with influencers, and external creative agencies and freelancers as needed* Identify strategies to drive referral dynamics between paid and organic, including funnel optimization, tiered referral systems, and partnerships (with influencers and brands)* Keep a close eye on analytics dashboards and KPIs* Have an eye for the aesthetics and can clearly articulate with empathetic voice when developing messaging for Fizz usersWho you areWe're a team of constant learners, so don't count yourself out if only a few of these apply to you.
* Significant hands on experience in scaling consumer products businesses
* A creator who has cultivated audiences on platforms like Tiktok and Instagram* You have a 6th sense for marketing and can come up with new messaging that is culturally relevant and tailored to channel (you're comfortable with memes and can interpret trends at rapid pace)* You live and breathe the Fizz values and have the ability to convey them to our growing community.* You're a scientist and a creative: You can create rigorous, cost-effective experiments that lead to conversions* You go deep in the details, and ensure validity and reliability of data around metrics and experiments* Creative and tenacious in the pursuit of new topics and content formats to engage our community* Proven track record of growing engagement via community platforms i.e. Insta, Discord, TikTok etc. to achieve cost effective growth* Previous experience of scaling a team with relevant skills and backgrounds* Proven ability to derive insight to drive engagement and the effective development of content* Obsessed about the performance of your community strategy, taking learnings to scale quicklyWhat you'll accomplish
* Execute the long-term vision for the Fizz community as an integral element of the customer acquisition model and value proposition
* Build an effective team of campus managers, who you will recruit, manage, train and develop* Recruit and integrate experts and influencers relevant to college life, personal finance and credit, and oversee content creation* Establish a relationship with the Fizz community, managing engagement on a daily basis* Develop a repeatable channel for sourcing user generated content* Collaborate cross-functionally and with external partners to ensure an optimal content experience* Define specific content guidelines to ensure relevancy, accurate tone of voice and alignment to our valuesBenefits
* High potential for growth & complete ownership from the beginning 📈
* Generous equity in an early-stage startup 🤩* Competitive base salary 💸* Full medical and dental benefits* Rapid learning environment 🚀* Very flexible WFH and vacation policy 🏝* 401K plan* Be part of building a generational company 🏢",
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To apply:
Click here to start your application.
IMPORTANT: you must complete our Ashby application form linked above in order to be considered for this role; sending a message through WaaS is not sufficient. If we don't receive an application form, we will not consider your application!
Click the link to start your application by completing a few quick questions and we'll review your application as soon as possible - next steps would be a 30 min intro chat with one of the founders. Please make sure to mention WaaS when you apply!
Join Anima and save lives 🌟
Do you want to save lives with every clinic you help to deploy Anima?
Join Anima, and you can have your cake and eat it too: we pay upper quartile for salary + equity, and working in customer success, you'll use your influence and people skills to get Anima into clinics and entire regions: an urgently needed product that saves lives amid critical levels of patient demand, with healthcare systems in crisis across the globe.
Hi - I'm Shun, an MD and CEO of Anima. Thanks for checking out our job ad! We’re tackling a problem that has affected everyone in some way.
1. Millions die every year because their medical problems aren’t treated quickly enough. Hundreds of millions suffer pain, worry and discomfort needlessly because of long waiting times. I founded Anima because I was tired of breaking bad news to patients who later died, because they didn’t get a great care plan quickly. So many of those deaths were avoidable.
2. We’ve built an ambitious ‘Care Enablement Platform’ to automate the entire healthcare workflow, starting with primary care - combining online consultation with productivity tools and a single source of patient data truth. Anima has next generation features like autogenerating coded clinical notes and patient comms, and a real time multiplayer dashboard with a Slack-like chat experience that supports 1000s of discussion channels per clinic.3. By enabling care, we get patients optimal care within 24 hours and 10x the clinical workflow in the process.Since our launch and first pilot in March 2022, we're now used in dozens of clinics across the country, serving 100,000s of patients. We’ve been growing more than 80% MoM in terms of users and revenue. We’re default alive, and currently have over a decade of runway - though we expect to be strongly cashflow positive by the end of 2023.
Users love our product. The biggest testament to this is that most of our growth comes from virality and referrals with $0 spent on marketing, despite being B2B/enterprise. We have never churned a clinic.
Backed by a top 1% VC and Y Combinator (home of epic companies like Airbnb, Coinbase, Stripe) 🚀
We’ve raised a large Series A just 7 months after launch, in the first bear market of a decade.
We were one of the hottest companies of YC’s W21 batch and raised our first round in 4 days, led by Hummingbird (consistently top 1% of global returns). We are pretty unique among health techs: we have both medical and engineering domain expertise. I wrote the Anima 1.0 backend in Node, 80% of which is still used. I also built Annie 1.0, a tuned LLM coupled with a policy engine, that can output structured medical summaries, potential differential diagnoses and management plans. As a doctor and former HM Treasury health policy advisor managing £4bn budgets in UK health spending, I’m a technical, product-focused CEO with full stack domain knowledge and personal experience of the problem we’re solving.
Our mission is to deliver precision medicine to everyone in the world, within 24 hours. We know exactly how to get there and we’re moving ferociously with focus, and we have everything we need to win.
Anima has a unique hacker culture: everyone is technical with almost complete autonomy akin to ‘Knights of the Round Table’.
In 14 months, we built the most advanced Care Enablement platform that exists.
Over 80% of the product team are ex-technical founders, former CTOs. We also have many technical domain experts (’fullstack Clinical Engineers’, ex-MDs) who are their own users.
Everyone in product is technical at Anima and can write production code. This makes for a truly flat hierarchy. There’s no separate founder, product or customer team - there is very little communication loss because we all deeply understand the problem, engineering, grading for potential features, and trade-offs. Deep domain knowledge & a tight feedback loop between product dev and user pain is how launched in the highly complex health space, growing from 0 to over 100,000 MAUs in months.
We only hire exceptional talent who can think from first principles and have high growth potential - great decision makers who deserve to have complete autonomy and are forces of nature when empowered with it. At the same time, we are deeply collaborative, and through mutual and self-challenge, we converge towards the optimum, and decisively execute. We are united by child-like intellectual curiosity and experiment and wander freely when the right path isn’t clear. We believe all future managers should be formidable ICs & domain experts.
Decisions are never made in isolation by the founders. All information is transparently available to the whole team on our Notion - every meeting, decision, success, failure. Anima is a safe refuge for everyone to share their honest thoughts, feelings and be their complete unfiltered self.
In addition to delighting users, working in customer success & implementation you’ll play a pivotal role in product direction, and in deciding what we build next. At Anima, you’ll be conduits for users, ensuring we evolve Anima into the right personalised medicine platform.
Empower our users to build the future of healthcare, and guide them to real behaviour change
Our NPS is 87, and we’ve never churned a clinic. Our current sales team have said that one of the biggest perks of working at Anima is seeing the delight and disbelief on people’s faces when we show them a demo of Anima, something that is truly a 10x generational leap. Here’s what some of our users have been saying:
*“I sent a plan to the patient and it’s incredible, within a few minutes they’re coming back to me saying that they can make the appointment!”
\"I would call that next generation, I think you have that badge\"
”Sometimes you need to stop driving a Fiesta and buy a Mercedes\"*
Lots of us went into medicine because we wanted to maximise our positive impact. At Anima, we understand that distribution is the other half of a legendary product. Here are incredible things we’ve built as a result of our fullstack sales team:
* A Clinical Director at one of our practices wanted to streamline multiple access channels and make access equitable and fair. After some great discovery and deep listening, the AM together with the customer suggested we build something called ‘proxy requests’, which would allow the reception team at a clinic to complete Anima requests on behalf of a patient who was on a landline call - this made it possible to give someone with no internet or mobile phone the same access to care. This has been a critical and much applauded feature that has led to viral referrals and fanatical users.
* Bronagh, a fullstack account manager, realised that adding a configurable feature that allows patients to self-book appointments directly into the electronic health record calendar would be critical to closing large enterprise accounts. By deeply understanding the pain points and anxieties underlying the feature, Anima built the feature in 9 days, to the great excitement of users at demo calls and $1m+ ACV meetings.* Off the back of fanatical referrals from our existing user base, we’ve been invited to present to NHS England at national and regional primary care board meetings, and have been helping to shape the future of primary care through an upcoming $1bn+ procurement framework.If high growth delta and joining an elite scrappy crew is your priority, you’re gonna love it here.
Does this sound like you?
* Hungry and wants their shot to change the world - a force of nature when empowered with the tools, resources and development to do it.
* A gifted relationship builder: able to quickly build rapport and an uncanny ability to read people's minds and understand their core desires and motivations. Able to scale this superpower to build & maintain relationships across whole organisations.* An outstanding conduit between users and our product/engineering team: ability to accurately and reliably translate user painpoints into actionable insights and suggestions that power feature development.* Exceptionally organised & user-oriented: never fails to engage users at the optimal moment, and constantly finds new ways to delight our users.* Extraordinary attention to detail: picks up on the smallest signals around user sentiment and goes to extreme lengths to ensure a delightful user experience.* Exceptional communicator, able to write and speak persuasively and distill complex information into clear and concise points, without jargon.* Pragmatic rather than dogmatic in decision making: able to weigh real world data appropriately, changing course when necessary towards optimal outcomes for patients and clinicians.* Keen to understand the big picture & entire context of the company and vertical; impatient to grow towards a senior executive role.* Seeks to maximise combined team productivity, communicating the right things at the right time through the right channels.* Intellectually curious and loves learning - able to tackle entirely novel challenges that lack prior precedent through first principles thinking, creatively using the right pragmatic approach, with an understanding of alternatives and trade offs.We’d prefer if you had at least 2+ years of B2B/enterprise SaaS experience, with a proven track record in supporting $50k+ ACV accounts with implementation and ongoing success. We make exceptions for exceptionally high growth delta candidates. You’ll need to demonstrate most of the above through past projects and/or our assessment process. For this role, you will need to be based in the UK.
Our current users & what to expect from the role
We're live with GP teams across the country, being used by teams across the NHS. Over the rest of 2023, we're continuing to onboard teams that want to build the future of healthcare, and will be working with the NHS to deploy Anima at regional & national level. We’ll also be identifying international partners to power Anima’s next stage of growth.
Here’s some information on our technical stack in case you are interested (this may not make much sense to you - that's okay!): we are tech agonistic, and collectively choose the best tools for the job. We’re constantly looking to maximise our productivity and minimise what we call “discounted dev time cost” for shipping features. We have 2 separate fully functional web apps in prod: one for clinical users and one for patients. We have good functional & unit test coverage and we recently implemented an advanced CI/CD pipeline which supports golden screenshots and automated frontend tests.
We’re looking to add talented customer success leaders who are hungry and understand the urgency and importance of what we’re doing for society.
First month - some examples of what to expect:
* Join customer onboarding & training calls to develop a deep understanding of their fundamental motivations and needs/pain points, and understand what teams need to become
* Immediately build relationships and rapport with our users, supporting new users to get started with Anima, and enabling existing users to reach their full potential using the platform.* Join the team at events & conferences, speaking to potential users, leading demos of Anima and converting leads.Next 6 months - some examples of what to expect:
* Develop and iterate our onboarding & success process, devising the playbooks and frameworks to maximise user delight and fanaticism.
* Help scale our referral engine, identifying new ways that can we best utilise existing champions, and how we can turn more of our most engaged users into fanatical advocates for Anima.* Hire/scale the team, while implementing the right processes at the right times to maximise discounted team productivity and minimise discounted dev time of the features that will lead to maximum conversion.6+ months - some examples of what to expect:
* Potential to transition to a more managerial/executive role. Lead on professionalising our customer success function to support onboarding of whole ICSs at a time (1m+ patients).
* Work with product and distribution teams to identify and implement opportunities to delight users at every single touchpoint they have with the team, from revamping our training playbook to designing & leading regional implementation programmes.* This is a permanent role: things get even more exciting down the line!To apply:
Click here to start your application
Click the link to start your application by completing a few quick questions and we'll review your application as soon as possible - next steps would be a 30 min intro chat with one of the founders. Please make sure to mention WaaS when you apply!
We can't wait to hear from you!
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We are looking for an Outbound Sales Manager, reporting directly to the Head of Sales, you will be helping manage the day-to-day operations of the outbound sales team in Latin America, focusing on lead generation and closing new business deals.
Major responsibilities are developing and executing sales strategy and planning as well as sales team management and lead the sales operations to maintain the sales volume and other operational requirements.
View the full job description and apply on this link: https://apply.workable.com/j/21E0B4F97A
",
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Application Process
Please send your application here so we can put it into the review process: - https://zuddl.keka.com/careers/jobdetails/37102
Zuddl is a unified events and webinar platform for B2B marketers and conference organizers to plan and run webinars and event programs that drive revenue. Through software and service, Zuddl supports the entire event lifecycle(pre-event, in-event, post-event) regardless of the event format(webinar, hybrid, virtual or in-person).
We serve B2B companies like Highspot, Razorpay, and Microsoft and conference organizers like NACD, NAMIC, Saastr, Techcrunch, etc.
FUNDING
Zuddl being a part Y-Combinator 2020 batch has raised $13.35 million in Series A funding led by Alpha Wave Incubation and Qualcomm Ventures with participation from our existing investors GrowX ventures and Waveform Ventures.
WHAT YOU WILL DO
1. Responsible for the customer support experience with Zuddl
2. Own, troubleshoot, and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams3. Identify cases that require escalation (either technically or strategically)4. Create and maintain incident management requests to the product group/engineering group5. Be proactive and friendly, offering the highest level of support to customers6. Demonstrate an expert-level understanding of the Zuddl platform and know all of the ways it can best support a customer's event7. Be responsible for resolving customer configuration issues and responding to customer questions8. Troubleshooting high/priority complex incidents and delivering resolutions in accordance with our Service Level Agreements (SLAs)QUALIFICATIONS
1. 1-3 years in a SAAS setup with a keen eye and attention to detail-oriented
2. Fluent English speaker with outstanding written and verbal communication skills; you have the ability to read, interpret, and clarify customers' goals, and then craft thoughtful responses to help them achieve those goals3. Work with APIs, REST payloads, REST endpoints4. Hands-on experience in writing and running SQL queries5. Proficiency in HTML, CSS, and web technologies6. Knowledge of Shell scripting would be good to have7. Experience with technical support CRM systems (Salesforce, Zendesk, etc.)WHY YOU WANT TO WORK HERE
1. Competitive compensation
2. Employee-Friendly ESOPs3. Remote Working, Flexible Working Locations & hours4. Unlimited PTO (Flexi Leave Program)5. Wellness & Wellbeing (Ergonomics & Insurance)6. A culture built on trust, transparency, and integrity7. Ground floor opportunity at a fast-growing series A startup",
backendfulltimeremote
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We are looking for a talented senior backend software engineer to join our fast-growing, mental health startup. In this role you will help lead backend development for our healthcare platform. You’ll work primarily in Python (99%), and some Ruby and Rust that are deployed on AWS.
We are primarily located in the US (ET time zone) and would prefer candidates who can provide 3-6 hours of overlap. We are looking for full-time engagements, although we are open to a consulting position. Our team members have worked for companies such as Amazon, Citadel, Optiver, Palantir, among others.
Our primary mission is to improve treatment access and options for mental health. If you care about leveraging your engineering skills to make the world a better place, then this is the team for you! Join us in our fight to revolutionize digital health and to destigmatize mental health care!
If interested, please send Joe a text to 917 903-8792 or email
🎯 Must haves
• At least 6 years of relevant work experience in backend design and development• Expertise in Python• Expertise in SQL• Proven debugging and troubleshooting skills• Strong understanding on client and server-side performance optimization techniques• You are not afraid of ambiguity and understand that the goal for a startup is to find the product-market fit and to learn from mistakes as soon as possible instead of building perfect products
🎉 Great to have
• TypeScript• Ruby• Rust• AWS ECS• Expertise in modern JavaScript (ES6, ES8, etc)
💡 What’s in it for you?
• Be a part of an early team at a mission-driven, YC-backed mental health startup• Lots of autonomy and lots of technically challenging coding assignments• Create a tech infrastructure, product, and team from the ground up• We’re completely virtual• Cash or Cash + Equity compensation
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About the role
We are looking for a product marketing manager to take full responsibility for our inbound marketing strategies and product positioning including social media, landing pages, blogs, and lead generation.
This person will work in partnership with the Business Lead and lead the execution of testing strategies to grow product revenue with the internal customer base and new prospects.
What's Firstbase.io?
Firstbase is building an all-in-one Company OS to help define how founders across the globe launch, manage and grow their businesses.
More than twenty thousand founders from over two hundred countries have used our products: Firstbase Start to launch a company, Firstbase Agent and Firstbase Mailroom to manage ongoing compliance, and Firstbase Loop to get access to financial services in one click. We are building the future of company management.
Firstbase is backed by Y Combinator & our team, investors, and advisors include people from Apple, Gusto, Carta, Wise, Plaid, and many other great companies.
Why you should join
Our team is dedicated to building products & solving some of the startups' hardest problems, with particular focus on:
* Democratizing access to financial infrastructure
* Automating tasks every founder faces when running a business* Making tools and resources more accessible to everyone, everywhere* Building integrated solutions for founders and removing friction* Delivering opportunity to traditionally overlooked founders and companies* Democratizing access to knowledgeJoin us on a mission to increase the number of growing companies.
Who are we looking for
We are looking for risk-takers with erse experience able to provide fearless feedback.
You will have the following responsibilities
* Work with business lead to come up with a strategy for customer growth, acquisition, and retention;
* Create insightful and knowledge-packed content to attract and engage our target personas across multiple channels such as blogs, web and landing pages, social media, and emails;* Measure and optimize the content marketing campaigns across various channels;* Manage the acquisition funnel;* Enable the growth & adoption of Firstbase.io’s products within our existing user base and external channels;* Assist with product launches and sales structuring for the strategy to identify market needs and customer personas in different industries;* Aggregate and vet user feedback to drive meaningful recommendations and insights for the business lead.Minimum requirements
* 5+ years of experience as a Product Marketing Manager, Performance Marketing, or Growth Marketing;
* Are an excellent writer (one of the best in the world!) and a native English speaker;* Experience in Tech B2B multi-product marketing (focusing on founders/startups) is highly required;* Excellent communication skills: collaborate effectively across internal teams and with external partners;* High integrity and a customer-first mentality;* Analytical background: you can investigate and understand data to drive action and results;* Have worked with a marketing automation system (Hubspot, Salesforce, or similar) and performance marketing in the past;* Self-starter mindset.Some perks you will enjoy
* Competitive salary & amazing equity package
We lean on some of the best market data to ensure that we offer the most competitive compensation.
* Hybrid work environment
We work both remotely & from our offices in New York City in São Paulo – optimizing for collaboration while providing flexibility to team members.
* PTO + birthday off
We offer flexibility to allow people to relax and recharge whenever they need it.
* Build your ideal work setup
We understand that how you work is extremely important, so we provide a stipend to set yourself up for success here at Firstbase.
* Health benefits
Firstbase offers health insurance reimbursements to both US and international team members.
* Learning & development
We provide a stipend together with resources to help people grow and develop in their careers
* Amazing quarterly bonuses
Every team member at Firstbase gets a bonus calculated based on personal KPIs and company growth.
If you think you’re unqualified or don’t meet all the requirements for this role, we encourage you to still apply. We celebrate erse candidates, adjacent experiences, and simply put, good people who want to build great things. If that’s you, then we’d love to meet.
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fulltimenew yorknyus / remote (us)
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We are looking to make our first marketing hire at Mano Health. The role starts as a contracting position with clear guidelines for full-time.
This role will report directly to the CEO and will have access to a budget to drive blogs, ads, SEO optimization, and every other part of building brand awareness. Ideally, would be working full-time in our Soho office in Manhattan.
Culture-fit Requirements
* Customer-obsessed
* Opinionated but convincible* Has great taste* Wicked fast iterations* High trust, high loyalty* Cares deeply about changing healthcare and insuranceRole Requirements
* Has experience selling to slower, family-owned businesses in middle America
* Can learn about our industry and get into the shoes of the buyer* Drives clear data-driven experiments",
Updated almost 3 years ago
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