"

Who We Are

At R2, we believe that small and medium businesses are the productive engine of society. Small and medium businesses (SMBs) make up over 90% of companies in Latin America, yet they face a trillion-dollar credit gap. Our mission is to unlock SMBs’ potential by providing financial solutions that are tailored to their needs. We are reimagining the financial infrastructure of Latin America - where SMBs financial needs are satisfied without ever having to go to a bank.

R2 enables platforms in Latin America to embed financial services that SMBs can then leverage (starting with revenue-based financing and buy now pay later for business customers). We are a tight knit team coming from organizations such as Google, Nubank, Uber, McKinsey & Co., Mercado Libre, Globant, J.P. Morgan, Clip, and Ualá. We are backed by world-class investors such as Gradient Ventures (Google’s AI-focused fund), General Catalyst, Y Combinator, Femsa Ventures, PayU, among others.

As a Treasury Manager you will build and lead our Treasury operations and will work closely with our Controllership and Strategic Finance areas. The Treasurer will report to the Head of Finance & Capital Markets and will interact with multiple stakeholders in different countries.

What you’ll work on

* Coordinate and ensure seamless execution of all treasury functions to support the company’s business plan

Who you are

* At least 6 to 8 years of experience in a similar position at a tech and/or financial institution

Does this position sound like a good fit? Apply here!

",

"

Who We Are

At R2, we believe that small and medium businesses are the productive engine of society. Small and medium businesses (SMBs) make up over 90% of companies in Latin America, yet they face a trillion-dollar credit gap. Our mission is to unlock SMBs’ potential by providing financial solutions that are tailored to their needs. We are reimagining the financial infrastructure of Latin America - where SMBs financial needs are satisfied without ever having to go to a bank.

R2 enables platforms in Latin America to embed financial services that SMBs can then leverage (starting with revenue-based financing and buy now pay later for business customers). We are a tight knit team coming from organizations such as Google, Nubank, Uber, McKinsey & Co., Mercado Libre, Globant, J.P. Morgan, Clip, and Ualá. We are backed by world-class investors such as Gradient Ventures (Google’s AI-focused fund), General Catalyst, Y Combinator, Femsa Ventures, PayU, among others.

As a Treasury Manager you will build and lead our Treasury operations and will work closely with our Controllership and Strategic Finance areas. The Treasurer will report to the Head of Finance & Capital Markets and will interact with multiple stakeholders in different countries.

What you’ll work on

* Coordinate and ensure seamless execution of all treasury functions to support the company’s business plan

Who you are

* At least 6 to 8 years of experience in a similar position at a tech and/or financial institution

**> Does this position sound like a good fit? Apply at the following link:**https://r2capital.bamboohr.com/jobs/?source=bamboohr

",

Silvergate is looking to hire a Fintech Account Manager to join their team. This is a full-time position that can be done remotely anywhere in the United States.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8)

JOB DUTIES (INCLUDED BUT NOT LIMITED TO)

• Monitor and be attentive to details to ensure appropriate processing of orders.
• Participate in inventory management and order fulfillment optimization – account sync, order compliance with accuracy, etc.
• Use internal and external technology when processing and executing orders.
• Work through internal spreadsheets to enter new data and renew the inventory.
• Collaborate with other team members to meet departmental and corporate objectives.
• Participate on special operations projects as required.
• Manage day-to-day operations to ensure efficient operation of processes and functions.

QUALIFICATIONS:

• Bachelor’s degree in a related field preferred
• Data entry, travel, event or sports experience considered a plus
• Excellent communication skills including verbal and written.
• Self-motivation and strong organizational skills required
• Capable of working independently and as a team in a group setting.
• Strong ability to perform several tasks simultaneously.
• Must be available to work under pressure in a fast-paced environment
• Must have a dedicated work station with Desktop Computer and High Speed Internet
• Must have an eye for detail
• Must be a resident of The United States of America or Canada

BENEFITS:

• Competitive Salary
• Paid Time Off
• Internet Reimbursement
• Discretionary Performance Bonuses (Daily & Weekly Cash bonuses paid same day)
• Employee Referral Program
• Quarterly Company Paid Outings (If local)
• Remote work environment
• $54k-65k depending on experience

We are a growing US based national Small Business accounting and consulting firm.  We are looking for a proficient web designer, content writer, and graphic designer.

We are looking for someone to help develop Niche Market Landing pages, be able to execute SEO, digital target advertising and more.

We are looking for a creative Web Designer who can take our ideas and develop vibrant and easy-to-use pages that meet our needs. You will be responsible for designing wireframes, prototypes, and user interfaces according to  specifications. Once the design is approved, you will implement the design under the specifications outlined. If any issues or bugs are discovered, you will troubleshoot and resolve the problem quickly and efficiently to limit the amount of time the site is not functioning. 

Web Designer & Develop Duties and Responsibilities

• Strategize and plan a compelling and effective design concept
• Design attractive web pages that are intuitive, functional, and visually appealing
• Develop the structure and HTML content for the site
• Track and evaluate site performance and make adjustments as necessary

Graphic Design:

• Ability to create logos and other graphics needed for our overall marketing strategy. Please see our logo for the theme we use.

 Requirements and Qualifications:

• Excellent Written and spoken English
• High Speed Internet and Computer
• 2+ years relevant design experience
• Substantial portfolio of successful web designs
• Knowledge of HTML, Javascript, WordPress, CSS, and PHP
• Proficient in Adobe Creative Suite and other visual design programs
• Creative and detail-oriented
• Excellent communication skills
• Graphic Design Skills (Samples required)
• SEO for the webpages

SafetyWing (YC W18) is seeking a Head of Payroll & Benefits that will oversee all employee payments, contracts, and benefits. This role is central to helping our team meet our hiring goals and feel taken care of while we rapidly scale. Reporting in to the Head of Finance, you will also be an important cross-functional link between our Culture, People, Finance, and Operations teams.

We are building a global social safety net, including health and retirement for remote workers worldwide, as a replacement for national welfare systems. If we succeed, we believe this will help ensure freedom and equal opportunity for everyone, and it is one of the more important tasks of our time that no one else is working on.

💻 Your responsibilities will include

• Develop and implement a strategy that ensures an ideal and unique employee experience in payroll and benefits
• Be the go-to person for employment-related questions from the team.
• Develop (with legal) contracts and choose technologies you use in carrying it out
• Develop and document our benefits policies and processes for things like relocations, parental leave, employee classification, and anything else we decide we need.
• Ensure payroll runs smoothly, and that our benefits live up to our mission and values

🧬 Qualifications

• You have experience with international payroll and benefits, and a good understanding of the challenges and opportunities that arise from hiring internationally.
• You can both develop the strategy and perform the day-to-day implementation of an ideal benefits experience that is so good that it becomes a key reason people apply to SafetyWing
• You have excellent judgment, and are able to deal with challenging situations with grace, fairness and kindness
• You enjoy helping others and solving problems
• You are organized and good at building systems that are scalable but also fun to use
• You have strong written and verbal communication skills

😀 We like to work with people who

• Want to help build a global social safety net on the Internet.
• Think for themselves instead of copying others.
• Are willing to try new things, even with the risk of failure.
• Are intellectually curious and open to new ideas.
• Are creative and bold in the face of any problems.
• Have strong integrity and do the right thing.

🧘 What we offer

We operate in a fully remote work environment – work from anywhere globally. 

You will receive salary and equity compensation, health insurance, a laptop, a minimum of four weeks of the yearly vacation, personal development budget, and attendance in professional conferences. 

We have a minimum of two annual team gatherings where you will join us. The previous gatherings were in  Ljubljana, San Francisco, and Mexico.

We are looking forward to hearing from you!

**About SafetyWing

SafetyWing was founded to support nomads like ourselves by building an adaptable software-based global social safety net.

Greenback Expat Tax Services is a company that specializes in preparing tax returns for Americans living overseas. We are a highly energetic, positive, resourceful team working virtually across the globe. We believe that executional excellence is key to success.

At Greenback, we provide you with the tools that you need to be successful and we bring our clients to you so that you can focus on preparing expat taxes and providing exceptional customer care!

This is not a traditional JOB- it’s more like a business partnership- and is ideally suited for those folks who love the idea of their earning potential being tied to their inidual accomplishments, are obsessively organized and have a natural flair for customer care.

What we’re looking for:

• CPAs or EAs with 3-5 years of experience preparing US expat tax returns, including specific experience with the additional forms and schedules required for expats (1116, 2555, FinCen 114, 5471, 3520, etc.)
• People who are comfortable managing their own schedule and workload. There are no set hours- you get paid for the work you do and your results. You take on as many customers as you choose (we pre-agree annual targets)
• People who see technology as an enabler and embrace it fully. We use state of the art systems (Salesforce, Box, ProSeries, and Lacerte).
• People who are extremely organized, especially in managing around deadlines. This is a deadline-driven business, so anyone who gets frazzled near a tax deadline or disorganized will struggle.
• Strong attention to detail. Mistakes on tax returns are not cool. We need people who make sure there’s never an error or an oversight.

**

• Again, this is not a traditional 9 to 5. No one has set hours- you have specific responsibilities and obligations related to the timeliness of customer care, but it’s up to you to set a schedule that meets those timings.
• No office/no commute. You have the ultimate flexibility to decide where you work from and when you work. Want to spend tax season in your home office and the slower season working a lighter load from Mexico or Bali or the coast of Spain? Many on our team do just that.
• You get paid directly in proportion to how many tax returns you complete. Your earning potential is unlimited and a good number of the accountants on our team earn six figures. However, this is also very personal and is directly in relation to your skillset. If you’re a hustler, have high expertise in US expat tax prep, work hard and stay organized, this is a great opportunity for you.
• We have frequent bonus opportunities for excellence in staying organized, timeliness, and attention to detail. We’ve heard our accountants described as “personal tax time hero’s”-we compensate accountants above the standard per return pay for above and beyond customer care
• This opportunity is an ideal fit for people who are happy to work on their own, but don’t want to manage the business logistics like marketing, customer acquisition, billing, customer service, etc
• We’re maniacal about customer care- we expect everyone to have an experience with us that makes them want to go straight out and tell their friends how wonderful Greenback is. Accountants who feel that’s important thrive with us and love how happy their customers are at the end of each tax season.
• You will have access to a peer group of 30+ accountants that are the best in the industry in regards to not just US expat taxes, but also customer-centricity.

And the best news is- we’re hiring! The business is growing rapidly, and we’re looking to bring in 5-10 more accountants this year alone. Apply today!!! To apply, take the following steps:

• Fill out our online assessment (see link below!)
• Attach to the online form your resume/CV or Linkedin profile.

Location: United States

Hey, we’re looking for a superstar copywriter to write clear, creative, and concise copy for ads, website, app, and more!

There will be freedom, creativity, work on building a unique style of company texts (tone of voice). With your help, Awesomic will “speak”.

We are ready to pay attention to the subtleties of communication, and we need a person who is also attentive to details.

Our dream candidate senses our special tone-of-voice, is an imaginative writer who can provide powerful marketing messages with a good pinch of fun.

Requirements and responsibilities:

— English is the primary language of work

— excellent editing and proofreading skills

— experience with SEO is a must, as we don’t write unreadable SEO texts

— writing main texts for all marketing purposes — from our website to seeding articles

— you’ll work with various tasks, including product texts for the Awesomic application

What we offer:

— teamwork based on trust and results, without micro-management

— full-time work

— remote, flexible schedule

— healthy and fun environment that will support your talent growth

— tons of interesting projects

— creative and inspiring atmosphere, as you’ll work in the world of design and aesthetic

Awesomic is looking for a Social Media Expert that will be our social media voice to communicate with cosmic designers and awesome clients. It doesn't mean just uploading posts and managing profiles. The main thing we want to see is successfully launched case projects and campaigns.

Your responsibilities will be to:

📌 Launch creative SMM strategies and campaigns

📌 Craft engaging content for our social media platforms

📌 Create a communication tone of voice for Awesomic on social media

📌 Help to create the most significant and coolest international community of designers

📌 Assist us in finding clients and designers via social networks 

📌 Monitor the mentions of competitors and us

📌 Form key relationships with influencers across the social media platforms

📌 Set key performance indicators (KPIs) for social media campaigns

📌 Manage a budget for social media activities

📌 Follow trending events and respond to them with situational marketing (yes, let's create funny memes campaigns 😉)

We’ll be glad to meet if you:

✔️ Are a community- and result-oriented person

✔️ Have a portfolio with successfully launched projects and campaigns

✔️ Are a team player — you will work closely with the founders & the community team

✔️ Have at least 3-4 years of experience in social media and communications

✔️ Have at least an Upper-Intermediate level of English

✔️ Understand the basics of marketing, essential metrics, and the know-how to measure them

✔️ Are good at understanding current trends in social networks

✔️ Have experience with SMM in the US or other countries' markets

✔️ Can ensure collaboration for teams and departments such as designers and copywriters

✔️ Have qualifications in journalism, marketing, advertising, or public relations — not necessary, but it's an excellent addition to a position

✔️ Are awesome 🙌

What we offer:

📌 Flexible work hours

📌 Challenging tasks and the possibility to be creative in finding resolutions

📌 Negotiable and competitive salary depending on your previous experience

📌 An exciting job with lots of freedom and responsibility in an innovative industry & startup

About Awesomic:

Awesomic is app matching designers and business customers around the world through its convenient platform. With the help of an AI-powered algorithm, it matches designers with the best-fit tasks based on their skills and expertise.

Since our founding in 2020, we've completed 10000+ tasks for 900+ clients. Some of them are Reface, DOU.ua, Lift99, SilviaTerra, Y Combinator startups, and VC funds. 

As you can see, working at Awesomic is fun. So why wait and not start joining us? Just fill in the form, and you're one step closer to being a part of our team 😉

Р. S. Do you want to make sure we are a 101% match? Here are helpful links to get to know us. 

📌 History of Awesomic

📌 Acceleration at Y-Combinator

📌 How Awesomic works

Do you want to share useful stories with an email audience of 100k+ (and growing fast) digital nomads and remote workers?

SafetyWing is seeking an ambitious and creative storyteller to transform our email marketing into something never seen before.

We are open to part-time and full-time applicants based anywhere in the world (thought the Americas and Europe/Africa time zones are easiest). This role involves working with multiple internal teams and we’d love to work with someone interested in building a long and joyful career at our company. Your goals will be part growth, part product, and part brand. 

**

SafetyWing (YC 2018) is building a global social safety net, including health and retirement for remote workers worldwide, as a replacement for national welfare systems. If we succeed, we believe this will help ensure freedom and equal opportunity for everyone and is one of the most important missions of our time that no one else is working on. You’ll have an essential role in building the first country on the internet, serving remote workers, remote companies, and digital nomads.

We're a team of 100+ globally distributed workers (stretching 10 timezones), with a headquarters in San Francisco.

**

We believe that email is far from declining. In fact, people are paying more attention to their inboxes than ever before. Your primary focus will not be to drive revenue, but reader value. We want people to be excited when they see our emails hit their inbox and look forward to it each week! Email will often be one of the first points of contact with SafetyWing and our media projects.

🚀 Day-to-day, the Email Storyteller role involves:

• Writing engaging, conversational email copy that matches our brand voice
• Managing multiple email publications simultaneously with close attention to detail
• Coordinating and collaborating with stakeholders across the company to gather relevant information and materials to feature in emails
• Contributing to the visual design of each email by suggesting concepts for our design and engineering team to bring to life

We currently use an email design tool called Stripo to craft emails and we use SendGrid for sending. We’re open to changing both in the long term, but you’ll start out using what we have. Our email list is quickly approaching 150k  and growing fast. You’ll work across two of our media newsletters (Building Remotely and Borderless), as well as on emails for SafetyWing products themselves (Nomad Insurance and Remote Health).

🧪 We are looking for someone who

• Wants to help build a global social safety net on the Internet.
• Thinks for themselves instead of copying others.
• Is willing to try new things, even with the risk of failure.
• Is intellectually curious and open to new ideas.
• Is creative and bold in the face of any problems.
• Has strong integrity and do the right thing.

🧘 What we offer

We operate in a fully remote work environment – work from anywhere globally. 

You will receive an hourly salary compensation.

We have an annual team gathering where you will join us. The previous gathering was in Tulum, Mexico.

We are looking forward to hearing from you!

**About SafetyWing

SafetyWing was founded to support nomads like ourselves by building an adaptable software-based global social safety net.

Magic Eden is looking to hire a Senior Finance Associate to join their team. This is a full-time position that is remote or can be based in San Francisco CA.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8)

JOB DUTIES (INCLUDED BUT NOT LIMITED TO)

• Monitor and be attentive to details to ensure appropriate processing of orders.
• Participate in inventory management and order fulfillment optimization – account sync, order compliance with accuracy, etc.
• Use internal and external technology when processing and executing orders.
• Work through internal spreadsheets to enter new data and renew the inventory.
• Collaborate with other team members to meet departmental and corporate objectives.
• Participate on special operations projects as required.
• Manage day-to-day operations to ensure efficient operation of processes and functions.

QUALIFICATIONS:

• Bachelor’s degree in a related field preferred
• Data entry, travel, event or sports experience considered a plus
• Excellent communication skills including verbal and written.
• Self-motivation and strong organizational skills required
• Capable of working independently and as a team in a group setting.
• Strong ability to perform several tasks simultaneously.
• Must be available to work under pressure in a fast-paced environment
• Must have a dedicated work station with Desktop Computer and High Speed Internet
• Must have an eye for detail
• Must be a resident of The United States of America or Canada

BENEFITS:

• Competitive Salary
• Paid Time Off
• Internet Reimbursement
• Discretionary Performance Bonuses (Daily & Weekly Cash bonuses paid same day)
• Employee Referral Program
• Quarterly Company Paid Outings (If local)
• Remote work environment
• $54k-65k depending on experience

Do you love creating marketing automations on your CRM, building opt-in pages using programs like Leadpages, are a bit of a data geek, love all sorts of technology to get the job done, and also love learning new platforms, then we would love to have your genius as part of our very fun and energetic team.

Colette Baron-Reid and her team are looking for a Digital Marketing Automations/Tech geek to continue to integrate and manage a full suite of online tech platforms.

The ideal candidate will be fully versed or have strong knowledge in online marketing platforms and services, with the necessary tech experience to perform all aspects of strategic planning, development, execution, and troubleshooting associated with the daily operations of an online business with regular digital-product launches.

Besides great tech knowledge, we're also looking for someone with great communication skills who is extremely personable, has tons of energy, and is a self-starter.

You are an ideal candidate if you're a tech-savvy automation marketer specialist who can magically and seamlessly pull all of the online processes or marketing automation together for a growing community of over 350,000 people.

A day in the life of working at Colette Baron-Reid is fast-paced, focused, and fun! Although remote, there is a lot of interaction with various members of the team and we get s*@t done! There are always tons of automation going on at any given time, including large product launches and online event set-ups. This is a very erse company with a lot of moving parts, but it's always fun and challenging in a good way.

Requirements

Software Utilized by Company

• CRM (Active Campaign is our primary, but we are open to using other platforms)
• Clickfunnels
• Kajabi
• WordPress
• Clickbank
• Leadpages
• Asana
• Slack
• WooCommerce
• SamCart
• Google Analytics
• WickedReports
• Google Data Studio
• WebinarJam
• Zapier

T__his position is for a person who:

• Takes ownership and leadership of outcomes for all areas of role responsibility
• Leads out with strategy-based decision making; planning out before building and implementing
• Is proactive at troubleshooting using attention to detail with an outcome focus
• Is organized, using checklists and SOPs
• Takes initiative to keep things moving forward
• Is competent and fully capable of doing tasks to the highest level of completion
• Is skilled at prioritizing work and time management
• Demonstrates flexibility and openness as a collaborative team member
• Has a keen eye and aptitude for trouble-shooting with a solutions-led approach
• Has effective communication skills across the management team, coworkers, and contractors
• Is open to and learns new systems quickly
• Is coachable and teachable
• Is committed to clear communication through setting expectations, a delegation of outcomes, and agreements
• Provides systematic and dependable follow up, as well as a high level of organization and preparedness
• Is willing to provide and receive feedback and committed to ongoing personal growth and development
• Is able to reframe situations in a positive light - assumes the best of intentions

Additional requirements:

• 5 years in online marketing automation and web service-based platforms (preferred)
• Regularly meets deadlines/goals and renegotiates clearly if agreements can't be met
• Extremely responsive in all communications, especially to other team members

About Colette Baron-Reid

We are a small but growing personal transformation and spiritual-based business owned and operated by Colette Baron-Reid. Colette is a giant in the world of Oracle Card and a published author with Hay House Publishing. She's often called on for her expertise in this field and is a sought-after public speaker (covid restricted, but will soon be out there as things open up).

CBR has a growing and thriving online Membership as well as an online school called Oracle School. Colette has a huge passion for bringing practical spirituality to everything she does, and there's no shortage of the Woo. The CBR brand and company would welcome anyone with similar beliefs.

You can learn more about the company HERE.

To better allow you to display your skills and to help us determine the best candidates, our recruiting process is approximately four to five weeks and takes place in four rounds:

• Initial Application
• Skills Application
• Live interview
• Final interview with CEO or manager

If selected, you will be invited by email to progress to the next round.

Benefits

Performance bonuses

Remote work from your home or anywhere you have internet service.

6 weeks of paid vacation time as well as all national holidays off.

Paid travel to media conferences within the marketing automation field. i.e Inbound Marketing conference.

**Intro

Come work as a WordPress Support Technician, working with some amazing people, where you’ll identify client needs alongside our SiteCare services manager, identify potential solutions, and carry out all client-facing communication for various project sizes.

**About SiteCare

SiteCare’s Client Success team helps businesses manage, maintain, safeguard, and improve their websites.

**WordPress Support Technician

We’re looking for an organised and detailed-oriented technician with 2+ years of WordPress Support Experience. It’s a remote working position, so you’ll have the flexibility to work from wherever there is a fast internet connection.

You’ll need to be available from 9:00am – 5:00pm Eastern Time. 

You’re great working with clients, you like keeping information and data organised, you’re good at knowing what is important vs urgent and can manage project queues alongside a client services manager and development team.

**Requirements and Duties:

Be the first responder for inbound client communication with the ability to identify what’s needed, set clear expectations with the client, and plan the work needed with the client services manager and development team.

• To provide a first-class service to our clients.
• Create quotes for work that’s needed and getting approval from clients for that work.
• Determine what exactly is needed to fulfill the needs of a client request.
• Communicate frequently and effectively through project management and help desk tools both internally and with clients. We use Teamwork, Desk, and Slack.
• Ask smart questions to get to the root of the challenge of work that’s needed for the client.
• Post status updates from clients to our internal team
• Communicate findings and project progress from our development team back to clients
• Present information in both directions in the most accurate and clear way possible.
• Be as concise as possible without leaving out important details.
• Leverage screen capture and video capture tools to more effectively and clearly communicate specific issues a client may be facing, or to more clearly show our development team the work to be completed.
• Uses best practices for performing all tasks related to client communication and services.
• Coordinate multiple ongoing maintenance and development tasks with budgets between $150 to $5K, or more.

**WordPress Experience

Some common skills that will help you excel in this role:

• Be able to troubleshoot and diagnose common issues related to SSL, WordPress configuration, plugins, themes, and related updates. This may require using an SFTP client (Filezilla, Transmit) to rule out common file conflicts.
• Understanding and proven experience working with web technologies. Any relevant coding experience is fantastic.
• Have familiarity with the WordPress web hosting landscape.
• Have a clear understanding of DNS and domain configuration.
• Experience with WordPress page builders such as Gutenberg, Elementor, Divi, and Visual Bakery.
• Experience with Git, Learning Management plugins, eCommerce plugins, and Membership plugins will move you to the top of our candidate list.

Personal Skills and Attributes:

• You have strong communication skills. This means your grammar, spelling, tone of emails and verbal communication skills are excellent.
• You have no problem picking up the phone and calling a client to get to the bottom of a problem when the need arises.
• You’re highly organised and always looking for productivity shortcuts within Hubspot, Teamwork Projects, and Teamwork Desk.
• You can break complex problems into task-level items.
• You can recognise patterns and can identify gaps in processes, including ways to improve current workflows.
• You thrive on best-in-class customer support and you’re continually anticipating upcoming client requests or needs of the team.
• You can work your way through problem resolution and website troubleshooting.
• You look for opportunities to take on increased responsibilities at the company.

Benefits of working at SiteCare

• A market-related salary based on your experience
• We’re a fully remote team with team members located in the US and South Africa.
• Work from wherever you have access to a fast internet connection.
• Quarterly profit distributions
• Quarterly personal development stipend of $200
• A technology stipend of $2000 for all new hires and a $2000 refresher stipend every 2 years.

Job Overview: Part time Marketing Coordinator

Part time (with potential for full time) Marketing Coordinator reporting to the Operations Manager. Starting hours will be three x 8 hour days. 

Responsibilities and Duties:

• Produce talk show video, podcast, and social channels weekly
• Produce InvestorFuse podcast twice monthly
• Produce 4 InvestorFuse product videos per month
• Achieve 4 posts a week on all social channels
• Monitor and report on email marketing activities
• Company blog posting in Wordpress as assigned
• Organize all marketing files inside Google Drive
• Wordpress maintenance as needed
• Manage assets inside First Promoter / affiliate software for partner program
• Set up, design and manage all marketing emails via Active Campaign

Qualifications:

• Experience with Wordpress, at least one year. Experience with Webflow AND Wordpress gets you extra points! 
• Social media management experience - one year 
• Experience with video and photo editing software. Experience with Adobe Pro (or similar pro video editor) gets you extra credit. 
• Good organizational skills and a keen eye for details but not so detailed oriented that you miss patterns
• Not afraid to ask questions and make decisions 
• Excellent problem-solving skills, troubleshooting mind, friendly and customer service oriented, open to feedback from others/coachable, highly professional.
• Punctuality and reliability are very important as well as trustworthy in a remote environment, easily adapt to changes
• Computer equipment - CORE I-3 at minimum processor, 8GB of Ram, 5-10Mbps download speed, backup connection of at least 3-5Mbps download speed, backup computer easily accessible. Working mic and speaker and/or headset and a webcam.
• Must work during the hours of 9AM - 5PM Eastern Time, three days per week (days TBD) 

This position has the potential to turn into a full time gig quickly if we find the right person. 

Apply via the link provided with the following to be considered for this position.

• Your resume with cover letter
• Your salary history and/or requirements
• A link to a video (make sure it's shareable) introducing yourself and telling us why you're interested in the position and why you think you are a good fit. Please make the video no longer than 3 minutes long.

**In this role, you will continuously support Apollo Executive Search consultants with high end, C-level (and similar) executive search assignments. Typically for private equity portfolio companies and/or fast growing, dynamic (technology) startups and scaleups. You will go from briefing / scoping to lists of relevant candidates within a matter of (working)days. Work is typically mostly sequential (project based), working on mostly one search at a time.

** What this role at Apollo Executive Search offers:

• Work with international colleague with top tier, erse backgrounds, incl. strategy consultancy (McKinsey, Roland Berger), start-up experience (Rocket Internet, CFO of Cybertech startup) and strong academic backgrounds 
• Work in a highly professional and innovative executive search firm to find top talent for leadership (C-level) positions at technology startups and investor backed companies 
• Help build C-level leadership teams of the most exciting, high-growth and innovative companies across industries 
• Become trained in and further develop state-of-the art research and sourcing expertise, as part of Apollo’s top level and proprietary executive search process 
• Become part of a young, innovative and fast growing executive search company with room to grow into an increasingly senior position with more responsibilities 

Please also click on the link to see our pdf with more information about this role and Apollo. 

Specifically, your responsibilities will include:

A. Sourcing & Research (80-90%):

1.       Understanding the specific role, company, required backgrounds, skills based on a briefing and available documentation

2.       Translating the search (together with the Apollo consultant) into sourcing strategies. This includes listing relevant current positions and other background elements and listing potential donor companies. Review profiles of people in similar roles at similar companies to further inform sourcing strategies 

3.       Thorough research based on the sourcing strategies with LinkedIn software. Going through lists of potential candidates. Select relevant profiles, disregard non relevant profiles

4.       Flag and discuss questionable profiles with the Apollo consultant. Gain direct feedback on both the effectiveness of the search strategies and the selected profiles

5.       Create ideas for and suggest new search strategies to the Apollo consultant where needed

6.       Put things in motion so the Apollo consultant has everything needed to approach relevant candidates

7.       Remain informed on the progress of the search process, and hear feedback on introduced candidates. 

B. Long term knowledge development (10-20%):

·       Build an understanding of roles (search assignments) and candidate profiles to the best of your abilities (incl. using a lot of google, Wikipedia and other job descriptions found online). Build an index/database with complex terms and memorize frequently used terms

·       Build databases of (relevant) lists, e.g., B2B SaaS companies, relevant investors, portfolio companies. Utilize publicly-available, subscription-based, and proprietary database resources, social media, and other channels.

·       Perform market analysis: what are backgrounds of people in this role at similar companies?

·       Build a specific understanding of what a person in a specific function does and tries to accomplish (e.g., in CFO en CEO positions at mid sized companies and startups)

·       Collect and develop sourcing strategy best practices and share these with the rest of the (more junior) sourcing team. Develop and apply knowledge on how to create the best sourcing strategies. 

·       Selected support on acquisition lead generation and other research

·       Experiment and find innovative ways to identify high potential talent in general

Other:

·       Attend (video call) team meetings (~twice a week)

·       Support (more junior) sourcing and research colleagues

·       Attend (video) calls with clients where possible

**Please note this is not a recruiter position (limited contact with candidates, focus is on research and sourcing and supporting Apollo internally).

**We are looking forward to receiving an email from you if you are potentially interested at [email protected]. Please include:

Whitespectre is a product-centric,Rails-led technology consultancy for both vc funded start-ups and large, established companies across the US and Europe. We’re also a product incubator with our own applications and b2b SaaS platform. As long-term partners to our clients, we’ve played a critical role in their growth- both through the products we co-create and the expertise and processes we bring. Proudly remote first since 2013, we’re a close-knit team of 75, working in fast-moving, cross-functional agile pods to solve interesting technical challenges and drive real business impact.

**What's it like to be a React Native engineer at Whitespectre?

• All our react native developers are sharp technical experts with the ability to think like product owners- being able to advocate for code quality as a long term strategic investment while knowing when to adapt a more start-up mentality to deliver rapid business value. They work with the team to make architecture and implementation decisions, and stay up to date with the latest Javascript techniques and trends as part of the collective Whitespectre rails brain trust.
• Whitespectre operates on a fully-modern tech stack- toolset includes Node.js/Express, ReactJS, Typescript, Webpack, REST/GraphQL, Rails, Postgres, Elastic, CI/CD with Docker, Heroku/AWS, etc. Working smartly is important to us; automation, dynamic environments spin up with new feature branches and slack bot integrations control our production releases.
• The majority of our projects involve building greenfield applications and our delivery teams typically own products end to end - your thinking and contribution make a big impact!
• You can read more about life in our engineering team in this blog post by our Senior Engineer, Eneko.

**Benefits

• Competitive salaries, with payment in USD
• Annual Performance & Salary Reviews, with proactive career management
• 20 Days PTO & 3 Charity Days annually
• Funded face-to-face meet ups in Barcelona, as well as, South America and Asia
• Assisted Relocation package up to $5k
• Flexible working hours for efficient teaming in a 100% remote environment (proudly remote-first for 9 years!)
• Free English classes & educational expenses support
• Generous Employee Referral Plan
• Team Fitness and Charity Initiatives

**Cultural benefits

In addition to the above benefits, we foster an inclusive working environment that provides:

• Great company environment - check out Glassdoor
• Personalized onboardings
• Opportunity to contribute to company-level initiatives
• Work with a broad range of best-in-class technologies
• Cross-company knowledge groups - improve your expertise, share your learnings and work with different technologies and tools
• Regular brown bag learning sessions
• An emphasis on Work-life balance

**This is the right position for you if want-

• The challenge of collaborating with business stakeholders and Product Managers to advocate for technology solutions while bearing in mind the tradeoffs for business results
• The responsibility of designing new architectures and being confident to justify your technology decisions. (Plus debating and recognizing when a colleague has an even better idea!)
• To solve problems that can’t be addressed by just searching Stack Overflow
• The opportunity to go outside your core Rails expertise and strengthen skills with other technologies (e.g. Elixr, React.js or Node.js)
• An environment where excellent communication skills (both verbal and written) are valued and honed
• A culture where people from different backgrounds interact, collaborate and reach a shared goal

**The “check the box” Requirements

• 3+ years of experience in software development, 2+ years of Javascript/Typescript
• Experience contributing to technical decision making within a team
• Can work full-time with a significant crossover with the core hours: 11am - 7pm Central European Time
• Live outside of the US. Please, no recruitment agencies.

**Interested in applying?

• Apply by completing the form below
• Or email us with any questions on [email protected]

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7)

**About the Opportunity

SensCy is hiring a Moodle developer to work directly with our Chief Technology Officer (CTO) to innovate on our existing cybersecurity learning management system (LMS) designed to improve our client’s cybersecurity protection, response, and recovery. 

**Key Responsibilities Include

• Configure, customize, and implement Moodle LMS systems 
• Write scripts to automate Moodle routines and processes 
• Support Moodle/PHP implementations and resolve errors 
• Implement lessons created by our cybersecurity experts in Moodle 
• Create cohorts and reports associated with cohorts 
• Integrate with plug-ins where necessary 
• Strategic implementation of API integrations with 3rd parties where necessary 
• Collaborate on creative design ideas 

**About You

You take pride in your work product, and get satisfaction from helping the team achieve results. You are an effective communicator, who pays great attention to detail, and gets excited solving problems.

**Key Skills You Have

• Experience customizing Moodle functions across the various Moodle modules and themes
• Experience creating custom cohorts, and associating them to roles within the cohort 
• Experience in creating Moodle lessons and reports 
• Experience with MySQL, SQL and other RDBMS
• Experience with PHP, JavaScript, CSS, HTML
• Experience with Moodle Plug-Ins 
• Candidates who can show previous projects they have built in Moodle will be strongly considered 

_Why work for us?

• Getting in on the ground floor of a start-up provides significant upward mobility for successful employees 
• Stock options 
• Flexible work schedule – can be fully remote or Hybrid 
• Competitive benefits package that includes 401k with match, health insurance, dental insurance, and unlimited PTO.

Time zones: CET (UTC +1)

We are looking for a UX Researcher to join our growing User Experience tribe. As a UX Researcher at getAbstract, you will be responsible for helping define and drive the future of our product by collecting and analyzing user insights from focus groups, interviews, surveys, field studies, card sorting, journey mapping, testing and more.

Key qualifications

What’s in it for you?

Do you have what it takes? We can’t wait to hear from you!

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8)

Hi! We’re Redshift Sports, and for the past 9 years we have been developing truly innovative bicycle products that are loved by cyclists around the world. We engineer, design, and assemble all of our products in the US and we are proud that they are used by everyone from casual cyclists to pro racers. We’re growing fast and are looking for an experienced marketing lead who can help us continue to grow and evolve the brand.

This is a fully remote position, but we do have a beautiful office in South Philadelphia if you prefer to work in-office. We offer a flexible work environment, competitive salary, 4 weeks of paid vacation, and a 401k with company contribution.

The perfect candidate for this role is someone who has a passion for direct-to-consumer product marketing and prides themselves on getting things done. If you want to lead all aspects of marketing for a fast growing and fun-loving outdoor industry brand, we’d love to hear from you!

Main Responsibilities:

• Lead all marketing and branding efforts at Redshift Sports (including website content/optimization, SEO, email communications, social media management, digital ads, etc.). This includes engaging with outside resources/subcontractors as needed.
• Develop overall marketing strategy including new customer acquisition and conversion plan and communication plan for existing customers and fans
• Own our communication channels: update the website, build and send emails, actively manage social accounts, etc.
• Craft compelling stories around Redshift’s products and the brand
• Build channel-specific and appropriate content based on product and brand stories (channel examples: website, email, social media, digital ads, media/press)
• Understand the customer: collect data and monitor/review analytics to refine stories/content and find new and better ways to reach potential customers. 
• Collaborate with the engineering team to prioritize new product development and plan associated marketing campaigns/launches

Key Qualifications:

• Direct-to-consumer product marketing experience
• Experience working with Shopify, Klaviyo, Google Analytics, and Google/Facebook/Instagram ad platforms
• Comfortable with Adobe Illustrator and enough knowledge of HTLML/liquid to be dangerous
• Eager to create, curate, and organize content
• Experience working with and managing an outside ad agency and/or website developer a plus
• Interest in cycling a plus (but bike/outdoor industry experience NOT required)

This role is ideal for someone who:

• Wants to roll up their sleeves and start generating product stories and content right away
• Is passionate about consumer products and brands and engaging with customers
• Has interest in cycling and/or outdoor activities
• Is exceptionally organized and can truly thrive in a fast paced environment 
• Has excellent written and verbal communication skills
• Willing to learn what you don’t know and are not afraid to seek help/advice
• Is motivated to go above and beyond and grow their role and responsibilities

Salary and Benefits:

• Fully remote with flexible working hours
• Competitive salary - starting at $75K/year
• Health insurance stipend
• 401k with company contribution
• Discretionary bonuses
• 15 days of paid vacation, 5 paid fixed holidays, and unlimited sick days
• Potential for growth and leadership opportunities
• Travel opportunities

How To Apply:

We'd love to hear from you. To apply, please email the following to [email protected]:

1. Cover letter or a short 1-2 minute introductory video
2. Resume / CV
3. Links to social media account(s) and/or examples of material you have created
4. Days/times you would be available for an initial phone interview

Top 3 Reasons To Join Us

• Competitive salary
• 100% Remote
• Working on the latest tech for the Insurtech Market Leader

About Us

At CoverGo, our mission is to help insurance companies and banks to make insurance 100% digital, to better serve their customers.

• We are the leading provider of cutting-edge technology to the insurance industry
• We're also the winner of the insurtech of the year in all of Asia in 2021 and other awards globally
• We work with enterprise clients such as AXA, MSIG, DBS, Fubon, Bank of China Group Insurance, and many more
• We're an international, erse team with over 20 nationalities and team members working remotely from all over the world
• We are fully funded and backed by reputable VC funds and strategic institutional investors
• We have offices in Singapore, Hong Kong, and Vietnam. We plan to expand to the US and other markets in the upcoming months
• We've grown our annualized revenue by over 1000% since January 2021
• We're constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a ersity of thoughts, expressions, and perspectives is key to building the best culture for equally erse communities all over the world

What You'll Do

• Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
• Previous experience working in the insurance industry or Insurtech is a must
• Basic understanding of technical development cycle of mobile application or web portals
• Experience participating in successful projects with cross-functional teams
• Agile/Scrum Framework for Project Planning & Release Management is a must
• Ability to understand complex systems and related data to surface actionable insights, demonstrate sound judgement and decision-making skills
• Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing
• Strong organizational/time management skills to prioritize work and meet deadlines within defined timeframes
• Performing/interpreting requirement analysis to identify value creation opportunities for clients
• Design and document new process and system changes

What We Need

• At least 3+ years of experience in a BA role
• A degree in Business, IT or any relevant field
• Previous experience working in the insurance industry or Insurtech is a MUST
• Proven experience in eliciting requirements and testing
• Experience in an Agile and/or Scrum environment is a must
• Basic knowledge in generating process documentation
• Strong written and verbal communication skills in English
• Technical Writing and Other languages (Chinese) is a MUST

Why You'll Love Working Here

• Full-remote employment, work from anywhere
• Local time zone office hours, work by your schedule
• Paid annual leave
• Performance bonus
• Performance review 2x a year
• Company activities
• Training and development plan

About Us and Why We’re Hiring

We build “You Need a Budget,” the best budgeting software around. (But people in the know call us YNAB, which is pronounced “why-nab.”) For more than a decade, people have been buying YNAB and then telling their friends what a difference it has made in their lives. Google us, or read some of our reviews on the app store, and you’ll see what we mean. We love building something that has a huge positive impact on people’s lives.

We’re a software ecosystem that includes personal budgeting apps for web, iPhone, iPad, Apple Watch, and Android phones. Our mission is to make sure the whole world knows that a budget is the best life and financial planning tool ever invented—and help make it simple and joyful to use one.

YNAB is growing, and so is our product team. You’re the product manager we’re looking for if you’re collaborative, results-oriented, creative, persistent, and disciplined. (So far, so good?) You love solving complex problems—both internally and for our users—and know what it means to build a mature, evolving product. You’re customer-centric and have a knack for developing a deep understanding of users’ needs, and you could say the same about understanding the challenges a SaaS business like YNAB faces in the larger market landscape. You probably organize things in your sleep and enjoy making sense of chaos, but you’re also comfortable living in spots where messy is THE place to be. You communicate for a living and you know it, so you understand the language of development and design, marketing and support, and use those languages well in all mediums, from face-to-face, to long-form, to comments in a Figma file. You expound on decision-making strategies for way too long at summer barbeques, but somehow keep people listening. 

Requirements (these are real, actual requirements):

• You must have at least five years of experience working in the SaaS industry, at least four of which were as a product manager. Complex, data-rich applications are a plus.
• You must have experience in cross-functional product development. And we really mean that cross-functional part.

That’s a super brief intro to what we’re looking for. But first, you need to know if you’ll even like working with us. Let’s talk a bit about life at YNAB, and then we’ll go into more detail about this role. 

We’re profitable, bootstrapped, and growing. YNAB was founded in 2004 and we haven’t taken any outside funding—we’re in it for the long haul. We have one overarching requirement when it comes to joining our team: our original Core Value Manifesto has to really click with you. If you’re nodding emphatically while reading it, you’ll probably really like it here, and we can’t wait to hear from you!

We live our Core Values every day at YNAB, and we mean it when we say we are an equal opportunity employer. We believe that a ersity of backgrounds, abilities, beliefs, and experiences are critical to our success, and we are passionate about creating a welcoming, supportive, and collaborative environment for all employees. All are encouraged to apply as we continue to grow this smart, hard-working, and erse team who loves working together to build something that matters.

We also work really hard, together, to make working at YNAB an amazing experience, and we are (humbly) proud to have been named Fortune’s #1 Best Small Company to Work For for the last two years. We have a team full of truly exceptional people—the kind you’ll be excited to work with. We’d love to introduce you to a few of them!

Who you’d be working with:

We’re talking product management here, so you’ll be working with a lot of different people. We can’t even list them all, really. So we’ll start with (just a few of) your fellow product managers: Elena, Hannah, Lee, and Milène. 

Elena started at YNAB as a support specialist, and empathy for the user experience remains a big focal point for her. Elena is an ever-optimizer, constantly trying to make our processes more efficient. Pre-YNAB she worked in the cheese industry—if you’re a fan of fromage, you can look forward to many tasty recommendations!

Hannah loves building empowered, innovative, and trust-filled teams and is deeply invested in helping iniduals and communities change their financial narratives and realities. She has a penchant for prepositional phrases and an abiding absorption with acronyms (and alliteration). She’s also a dancer and performing artist. 

Lee is passionate about pattern recognition and paring down complex problems into simple solutions. He loves trivia, word puzzles, and finding the exact right vacuum attachment for the job. Lee firmly believes that some leftovers are better when not reheated.

Milène joined YNAB from the data world and is eager to make YNAB more data-informed but not data-obsessed. She regularly helps her friends better manage their finances and can now scale this passion through her job. Outside of work, you can find Milène trying the latest NYC restaurants, planning her next travel adventure, or emptying her mind with a jigsaw puzzle.   

And as we said above, you’ll also cross paths with—well—probably everyone else. People like Sophie and Scott (a couple of our developers), Cindy and Adam (both designers), Angela (our Head of Support), and Kelly (our product marketing specialist).

How You’ll Work at YNAB

Now that you’ve met some of your potential future teammates, let’s talk more about YNAB as a company. Here’s how we operate:

Live Where You Want

We’re a fully remote team, so you can live and work wherever you want (with a reliable internet connection!). That said, you’ll be working predominantly with folks based in North America, so we expect that you’ll be willing and able to work North American hours for a significant portion of your time. Proximity doesn’t influence productivity, but it sure does help with communication sometimes.

No Outrageous Hours

Take Vacation (Seriously)

We want you to take vacation. In fact, we have a minimum vacation policy of three weeks per year. Five weeks feels about right (plus two extra weeks for our company-wide December break). It’s important to get plenty of downtime and get out and do something. We’ll look forward to seeing pictures of your adventures in our #office_wall Slack channel!

The YNAB Retreat

Up Your Game

U.S. or International? Great!

Benefits

For full-time W2 employees in the U.S., we offer fantastic health, dental, and vision insurance, where we cover 100% of the premium for you and your family. No need to check your vision, you read that right—100%. Although if you did need to check your vision, NBD, we’ve got you covered! 

For full- and part-time W2 employees in the U.S., we also have a Traditional and Roth 401(k) option. YNAB matches your contributions up to six percent, and matches vest immediately. (Are you a personal finance junkie like our founder Jesse? He set up YNAB’s 401k to have the lowest fee structure possible, where all plan costs are paid by YNAB, not your retirement nest egg. The investment funds available are fantastic, passively-managed, ultra low-cost index funds. You’re not a PF junkie? Trust us, it’s awesome.) For U.K. employees, we also contribute six percent to your pension.

Competitive Compensation

The starting salary range for this position is $105,000 - $121,000 annually. We consider raises every year, and have a bi-annual profit-share bonus. YNAB wins, you win—that kind of thing.

Other Tidbits

• Once you start, we DEMAND (in a friendly, ALL CAPS IS YELLING way) that you fill out your “Bucket List” spreadsheet with 50 items. (That’s harder than it sounds!) 
• The bucket list really helps in deciding what we should give you for your birthday and the holidays.
• We’re all adults. There’s no need to punch a clock, or ask for permission to take off early one afternoon to go see the doctor. We look at what you accomplish, not how long you’re in front of a computer.
• We’re currently trialing a four-day work week! For us, this means four regular days of work followed by a three-day weekend…every week. This is new to us, and we're learning a lot, but we're excited about what it could mean both for the company and our team members.  
• We want you firing on all cylinders so we’ll set you up with a shiny new computer and replace it every three years.
• Did we mention that YNAB makes a huge, positive difference in people’s lives? You may not think that matters much, but then a few months down the road you’ll realize it’s made your job really, really enjoyable. Don’t underestimate this one!

If this sounds like your ideal environment, read on because now we want to talk about you, and how you’ll play a big part in changing people’s lives.

Now, back to you, our new Product Manager...

What Success Looks Like:

Our goal is for every YNAB user to achieve life-changing financial control—and for the whole planet to realize it is possible. No small thing, right? In 2022, we’re focused on helping all users see YNAB fit their needs—functional, social, and emotional—as they resolve financial struggles.

Looking inward, you’ll also help us evolve our systems and processes to deliver top-notch—dare we say life-changing—experiences to our users. We’ve been growing. A lot. We’ve worked hard to create teams that are autonomous and outcome-focused, but we’ll never be ones to rest on our laurels. We expect you to speak up when you see an opportunity to improve our organization and processes, and to embrace change as we continue to grow.

You’ll need to:

• Regularly ship real value to our users. You can both live two years ahead of your team and support them in the present moment as you shepherd work from discovery to ideation to release to follow-up. In particular, you’ll work hand-in-hand with a product designer on your team to jointly develop a vision, prioritize projects, and execute on strategy.
• Understand the user journey, not just the one in our apps, but also the one in the real world as users resolve their financial struggles.
• Be comfortable with multiple discovery and ideation strategies in your quest to make YNAB consistently better. You enjoy talking to customers in user interviews and usability testing and have a knack for summarizing research in a concise way for teammates. 
• Be a curious, persistent, and quick learner, staying ahead of new ideas, technologies, and other opportunities to help YNAB users take total control of their money, and maybe even sleep better at night.
• Understand deeply that at YNAB “cross-functional” isn’t code for “designers and engineers.” We know that great ideas can come from anywhere, so support specialists and marketers are also members of our flat product teams. 
• Learn the design principles and financial logic of our apps like the back of your hand. Then learn our engineering processes like the back of your other hand. Then find another hand for internalizing our brand, marketing strategies, and support ethic.
• Synthesize and make sense of ALL THE DATA and information about our products, for yourself and to help others across the organization make better decisions. You’re fluent in quantitative and qualitative data collection and analysis—and are cautious about the failings of each.
• Communicate, explain, persuade, explore and otherwise get all the things done in asynchronous formats. Yes, we like talking to each other in real-time, but as a remote team, much of our collaboration is asynchronous and written.
• Be intensely curious. Period.
• Oh, also, not to the exclusion of anything else, but you’re intensely curious about how people learn, what motivates them, how they change and develop habits, and how behavior inside a product might change behavior outside it.
• Be comfortable speaking the language of software development and product design. If you’re also comfortable ing into HTML and CSS (or even one of the programming languages in our development stack!), that’s a plus, but it’s not a requirement. Being conversant across all disciplines is key.
• Manage key partner relationships, from day-to-day communication to contract negotiation.

That’s twelve bullets, but let’s still say that your success as a product manager comes down to this: Your ability to approach product development as holistic, simultaneous, problem-solving of both user and business goals. 

And if we haven’t yet spilled enough metaphorical ink on this idea: We work collaboratively here so you’ll listen to ideas, questions, and critiques from teammates with grace and patience—not because that’s nice, but because you see this as critical to our shared success. That said, you know your stuff and can eloquently and logically explain decisions and, not for nothing, make them when the rubber hits the road. Full stop.

How to Apply

• Apply below by 11:59PM PDT on Sunday, June 19th. Firm. It’s a real deadline. The kind you love.
• Attach a PDF of your cover letter. 
  • In your cover letter, introduce yourself and explain why this position is of interest to you, and why you would be a great fit. Please limit this section of the cover letter to 1.5 pages at most.
  • Include the word “evaluate” somewhere in your cover letter. 
  • On a separate page of your cover letter, answer the following questions (with each response being about a paragraph in length):
    • What attracted you to this position? (This is not about what attracted you to the software.)
    • What criteria do you look for when searching for your next company or position?
    • What are your favorite and least favorite parts of your current job?
    • Tell us about a time when you had to learn something new to excel at your job.
    • We love someone with a perspective about product development. Answer, in one paragraph: How early is too early to ship? How late is too late?
• If you have a prepared resume, attach it in PDF form. If you don’t have a resume because you aren’t even sure you’re looking to change jobs, that’s fine! In that case, please just include an informal list of your work and education history or a link to your LinkedIn profile.
• Our goal is to make the recruitment and hiring process as accessible as possible. If we can help you with an accessibility need, email us at [email protected] and indicate the role you’re applying for in the subject line. (Please note that we can only respond to messages related to accommodations.)
• Though we know it is customary in some areas, we’d prefer it if you didn’t share a headshot in your application materials. Thank you!

We’re excited to hear from you!

P.S. We'll send you a confirmation email once you apply. Please add that email to your safe sender list to ensure that future emails come through. (If it’s not there, be sure to check your spam or junk email folder.)

P.P.S. If you’re not interested in this position right now, but know someone who might be, we’d appreciate you passing this along!

Do you love creating marketing automations on your CRM, building opt-in pages using programs like Leadpages, are a bit of a data geek, love all sorts of technology to get the job done, and also love learning new platforms, then we would love to have your genius as part of our very fun and energetic team.

Colette Baron-Reid and her team are looking for a Digital Marketing Automations/Tech geek to continue to integrate and manage a full suite of online tech platforms.

The ideal candidate will be fully versed or have strong knowledge in online marketing platforms and services, with the necessary tech experience to perform all aspects of strategic planning, development, execution, and troubleshooting associated with the daily operations of an online business with regular digital-product launches.

Besides great tech knowledge, we're also looking for someone with great communication skills who is extremely personable, has tons of energy, and is a self-starter.

You are an ideal candidate if you're a tech-savvy automation marketer specialist who can magically and seamlessly pull all of the online processes or marketing automation together for a growing community of over 350,000 people.

A day in the life of working at Colette Baron-Reid is fast-paced, focused, and fun! Although remote, there is a lot of interaction with various members of the team and we get s*@t done! There are always tons of automation going on at any given time, including large product launches and online event set-ups. This is a very erse company with a lot of moving parts, but it's always fun and challenging in a good way.

Requirements

Software Utilized by Company

• CRM (Active Campaign is our primary, but we are open to using other platforms)
• Clickfunnels
• Kajabi
• WordPress
• Clickbank
• Leadpages
• Asana
• Slack
• WooCommerce
• SamCart
• Google Analytics
• WickedReports
• Google Data Studio
• WebinarJam
• Zapier

This position is for a person who:

• Takes ownership and leadership of outcomes for all areas of role responsibility
• Leads out with strategy-based decision making; planning out before building and implementing
• Is proactive at troubleshooting using attention to detail with an outcome focus
• Is organized, using checklists and SOPs
• Takes initiative to keep things moving forward
• Is competent and fully capable of doing tasks to the highest level of completion
• Is skilled at prioritizing work and time management
• Demonstrates flexibility and openness as a collaborative team member
• Has a keen eye and aptitude for trouble-shooting with a solutions-led approach
• Has effective communication skills across the management team, coworkers, and contractors
• Is open to and learns new systems quickly
• Is coachable and teachable
• Is committed to clear communication through setting expectations, a delegation of outcomes, and agreements
• Provides systematic and dependable follow up, as well as a high level of organization and preparedness
• Is willing to provide and receive feedback and committed to ongoing personal growth and development
• Is able to reframe situations in a positive light - assumes the best of intentions

Additional requirements:

• 5 years in online marketing automation and web service-based platforms (preferred)
• Regularly meets deadlines/goals and renegotiates clearly if agreements can't be met
• Extremely responsive in all communications, especially to other team members

About Colette Baron-Reid

We are a small but growing personal transformation and spiritual-based business owned and operated by Colette Baron-Reid. Colette is a giant in the world of Oracle Card and a published author with Hay House Publishing. She's often called on for her expertise in this field and is a sought-after public speaker (covid restricted, but will soon be out there as things open up).

CBR has a growing and thriving online Membership as well as an online school called Oracle School. Colette has a huge passion for bringing practical spirituality to everything she does, and there's no shortage of the Woo. The CBR brand and company would welcome anyone with similar beliefs.

You can learn more about the company HERE.

To better allow you to display your skills and to help us determine the best candidates, our recruiting process is approximately four to five weeks and takes place in four rounds:

• Initial Application
• Skills Application
• Live interview
• Final interview with CEO or manager

_If selected, you will be invited by email to progress to the next round.

_

Benefits

Performance bonuses

Remote work from your home or anywhere you have internet service.

6 weeks of paid vacation time as well as all national holidays off.

Paid travel to media conferences within the marketing automation field. i.e Inbound Marketing conference.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

Help Scout is a remote first company, with 160 employees (and growing!) working from 80+ cities all over the world to build helpful, human customer service tools. Our mission is to grow our world class team full of erse, talented people that are united by an enthusiasm for great products and being helpful to others. We’re also a Certified B Corporation!

As the People Business Partner for our Experience organization, you’ll support leadership, managers, and inidual contributors within the Product, Engineering and Design teams in pursuit of their best work. In practice, this means partnering with coaches to build high-performing teams, while also contributing to strategic initiatives that undergird our culture and values. 

**

• Strategic Advisory - You’ll provide strategic partnership and leadership with coaches to drive the needs of the business goals forward. This includes developing programs that focus on retention, engagement, recognition, and performance management. 
• Data-Driven Problem Solving - You’ll collect, analyze, and identify trends in qualitative and quantitative people-related data(including engagement surveys, off-boarding and on-boarding surveys, pulse surveys, etc.) to monitor and improve organizational health, and recommend new initiatives.
• Influential Storytelling- You will be a part of improving  our current process for performance management and take it to the next level. This will include updating how we approach self assessments, , inidual goal setting, and roadmaps. 
• Trusted Coaching - You’ll be a coach to our coaches, helping them through difficult conversations, performance concerns, terminations, headcount planning, and career development discussions with their direct reports. You will approach all of these discussions through a lens of ersity, equity, and inclusion.
• Independent Voice - You will partner with the various leaders on the people team to customize team learning and development programs, as well as deploy existing training focused on culture, company best practices, and career progression.
• Salary - We have an internal transparent salary matrix for each team. For this role, we are paying $155,000, $161,000, or $167,000 depending on experience. Read more about how we approach compensation here!

**

• You have outstanding communication skills and you know how to adapt in a variety of situations and with different audiences. You can handle difficult situations/conversations with poise, professionalism, and with empathy. You have no issue holding a“room” when needed and running presentations with a data-centered approach.
• You understand and have experienced scale and growth within a technology function and can handle the ambiguity and priority shifting that can sometimes go with that.
• You’re excited when you see companies prioritizing DEI initiatives. You know that D&I work is an ongoing, evolving process and feel passionately about infusing D&I into people processes. 
• You are tech savvy and have demonstrated analytical and problem solving skills, with the ability to analyze data, understand trends and develop recommendations for action. You are comfortable with formulas and functions in Excel / Google Sheets.
• You have broad experience in managing a variety of employee relations situations in the US and around the world. You have experience coaching first-time managers as well as more senior leaders(and you love doing it!). 
• You believe remote teams are the future of work. It’s a bonus if you have experience working with remote teams and have some idea of what policies and training help them succeed most.
• To ensure sufficient overlap with your teammates, we're looking for candidates that live in UTC-5 (East coast US) and UTC-7 (as far as San Francisco) time zones.

We are looking for a Data Entry Clerk to type information into our database from paper documents. The ideal candidate will be computer savvy and a fast typist with a keen eye for detail. You will report to a data manager or another senior data team member. Understanding of data confidentiality principles is compulsory. The company will rely on you for having accurate and updated data that are easily accessible through a digital database.

Responsibilities

• Transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners
• Type in data provided directly from customers
• Create spreadsheets with large numbers of figures without mistakes
• Verify data by comparing it to source documents
• Update existing data
• Retrieve data from the database or electronic files as requested
• Perform regular backups to ensure data preservation
• Sort and organize paperwork after entering data to ensure it is not lost

Time zones: MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

The job of the Technical Support Specialist is to help the users of our tools to reach their highest potential by educating them about our products, industry standards, and best practices. To be successful, you must be an excellent communicator, a creative thinker, a master of organization, and a passionate learner. Most importantly, you need to love helping people!

Responsibilities

• Escalate Help Desk tickets to applicable Service and Product Team members
• Collaborate with our Training and Documentation Specialist to improve our database of help documentation and videos
• Support: Answer tickets that come in from clients through Zendesk, escalating when you do not have the tools or knowledge necessary to answer the ticket. In the event of busy periods, tickets can be escalated, but an internal note should be provided noting the busy period.
• You may also be asked to assist with projects within the Services Team. These projects will typically be smaller in scope and shorter in timeline and draw from the same skill set.

**

• # Solved Tickets
• % Positive Ticket Satisfaction
• Time to first response
• Touches per ticket
• Total resolution time

Education & Required Skills

• 2+ years in a technical help desk role
• SaaS software support experience preferred
• Zendesk experience preferred
• Experience with learning software a plus
• Team player: automatically lending a hand when a co-worker is in need and asking for help when appropriate
• Excellent organizational & time management skills
• Active learner who will hold him/herself accountable for his/her own job performance
• Naturally positive and open-minded; able to view the world from more than one perspective
• Creative thinker
• Flawless written and verbal communication skills in English

Physical Requirements/Work Environment:

• Occasional irregular work hours
• Dexterity of hands and fingers to operate a computer keyboard, mouse, etc.
• Extended time viewing a computer monitor
• Sitting or standing for extended periods of time

**Benefits

Insurance

• Medical - 100% of employee premiums covered for some employee only plans
• Dental - 100% of employee premiums covered
• Vision - 100% of employee premiums covered

401(k) with matching

Education - $3,500 per year in educational funds (“Boost Budget”)

About Us:

SOCi is one of the fastest growing technology companies in the country, ranking in the top tier of Inc 5000’s Fastest Growing Companies in America list for the last 4 years in a row.  The builder of an award-winning enterprise SaaS marketing platform, and one of Forbes’ Best Startup Employers, SOCi boasts hundreds of the world’s largest brands as its customers. The SOCi platform specifically solves complicated marketing and workflow problems for national and global multi-location brands that want to scale and optimize their presence across search, social, reviews, listening, ads, bots, and more. As the largest localized marketing platform in the world, SOCi makes the impossible possible by enabling top brands and their locations to strengthen and scale their digital presence across limitless locations.

**

• Recently closed a Series D investment round of $80 million, led by JMI Equity
• 4x honoree on Inc. 5000 Fastest Growing Companies in America
• 2x honoree on Financial Times’ Fastest Growing Companies
• 3x CEO Finalist for Ernst & Young’s Entrepreneur of the Year award
• Winner of the MarTech Breakthrough Award for Best Overall Social Media Management Platform
• #1 Rank by Entrepreneur magazine’s Top Marketing Providers for Franchises, three years in a row
• Front Runner for Gartner award in Reputation Management & Brand Management
• 2021 Honoree on Forbes America’s Best Startup Employers

**

Director of Product Management

Our product team drives the product vision and is responsible for the value and viability of our solutions. Through deep discovery and collaboration with our customers, we identify the right problems to solve and leverage design and engineering to deliver differentiated solutions that delight our customers. 

As the Director of Product Management, you will collaborate with the VP of Product to identify the problems that we must address from a product perspective in order to deliver on the product strategy set by the VP of Product and executive leadership. You will own the day to day execution of product initiatives and are responsible for the success of our products and will lead 6-9 product team members each owning one of the SOCi products (Social, Reputation, Listings, Local Pages, Bots, Ads, Boost, Surveys, Listening). You will work with your counterparts in Product Operations, Design and Engineering to ensure the delivery of  valuable and viable product improvements on an ongoing, iterative basis. 

You have a deep understanding of modern product management practices from Marty Cagan and Dan Olsen school of thought, with a proven track record of practical application. You are well versed in establishing career development and skills growth plans for your product managers. You serve your team, you obsess over your customers, and you execute with precision and impact. 

About You…

Process

• You have product sense, are a leader and get things done
• You have a proven track record of delivering valuable products, consistently, rapidly and effectively from early stage (finding product-market fit) to mature products  
• You will guide teams to deliver on product outcomes that align with the company’s strategy and are well versed in executing against OKRs 
• You will coach and mentor product managers to be creative, strategic, execution focused and with a growth mindset 
• You will coach product managers on product discovery techniques that help them focus on outcome and risk and to leverage the power of written narratives, JTBD, Kano models, customer benefit ladders, interviews, surveys, and other applicable frameworks to define and iterate on features
• You will instill a culture of rapid hypothesis testing, measurement, and the importance of consistently delivering differentiated and innovative products that solve customer and prospect biggest pain points
• You will create a repeatable process for hiring and developing product managers that can deliver on our strategic intent
• Define and analyze key metrics that inform decision making and measure success of product initiatives
• You will obsess over product health metrics and work with product operations to provide the business with visibility into how the product is performing
• Translate product strategy into roadmaps that are informed by the product managers discovery of customer problems, market and competitive research, cross-functional stakeholders and most importantly focus on a product outcome 
• You will pivot as necessary and understand that it's better to deliver value than to stick to a failing plan

People

• Deliver and communicate measurable business impact to the VP of Product, CTO and cross-functional leadership and teams
• Collaborate cross functionally with customer success, sales and marketing to ensure our product is being positioned and sold accurately and is well supported
• Build a business case for investment by articulating initiative recommendations and trade-offs to leadership and cross-functional stakeholders
• You will work with cross-functional leaders to communicate the product roadmap and deliver on GTM activities
• You are a high agency leader who knows how to hire and foster this growth mindset within a team 
• You have a proven track record of inspiring, leading, and rallying cross-functional teams behind a product vision 
• You understand the importance of a strong collaborative relationship with design and engineering
• You understand the importance of learning and will create safety for exploration and innovation to foster a learning organization

Product 

• You will obsess over the MarTech industry 
• You will learn and leverage knowledge across the organization to stay abreast the latest industry trends in social media, marketing, seo, and customer experience 
• You will learn and stay abreast of competitor changes but understand the most differentiated products keep an eye on the competitive landscape but obsess over their customers 
• You will learn and obsess over our customers, from its buyers to its day to day users you understand that without knowing them deeply our products will fail
• You will learn and obsess over delivering solutions that solve customer problems in ways that work for the business (understanding cross-functional teams constraints and motivations)
• You will develop a deep understanding of our customers' & prospects' problems to be best equipped to guide our product team and deliver solutions that drive growth and customer retention & delight
• You are not afraid to roll up your sleeves and join your product teams on customer discovery calls, testing, etc.

Requirements:

• 3-5 years of experience as Product Manager in SaaS / MarTech platform
• 3-5 years of experience managing product managers
• Deep understanding modern Product Management techniques (“Inspired” & “Empowered” [Cagan], “Lean Product Playbook” [Olsen], JTBD frameworks)
• Deep understanding of outcome-based measurements and the difference between feature factories and impactful true product teams
• Skilled in giving feedback, creating accountability and building trust (“Crucial Accountability” [Patterson], “Radical Candor” [Scott], “Speed of Trust” [Covey], etc)
• Deep understanding of creating and facilitating learning organizations (“Fifth Discipline” [Senge])
• Demonstrated track record of partnership with design and engineering

What's SOCi's culture like?

Led by a team of industry experts, SOCi is leading the pack in Localized Marketing for Multi-Location brands. Our passionate team of SOCialites work from home or in our office locations in both San Diego, CA and Austin, TX. We offer flexible PTO, comprehensive health & benefits packages, 401k and matching  (amongst many other perks). Every new team member is equipped with a MacBook laptop, tech accessories & SOCi swag. We are a fast-paced, agile environment where thought leadership and input is encouraged. If you are looking for a place where you can come and make a difference in the way enterprise organizations utilize social technology, then SOCi is for you. 

_

Here at Beautify the Beast, we are the leading firm in our field in the Capital City area. We're pleased to have a 4.9 rating from our employees. We are hiring a Virtual Assistant to join the Beautify the Beast team. If you're excited to be part of a winning team, Beautify the Beast is a perfect company for you. Make your next career move with us.

Virtual Assistant Responsibilities:

* Answer phone calls and respond to emails.

* Schedule meetings with clients.

* Manage travel plans for employees.

* Issue invoices to clients.

* Update the company website and social media accounts.

Job Types: Full-time, Part-time

Pay: $45,000.00-$65,000.00 per year

Schedule:

• 8 hour shift
• Monday to Friday

Requirements

* A high school qualification or equivalent.

* Prior experience as an administrative assistant.

* Excellent verbal and written communication skills.

* Fully computer literate with proficiency in Microsoft Office.

* Highly organized.

Benefits

Benefits:

• Casual dress
• Company events
• Paid time off
• Work from home

Time zones: GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3)

As a growing Software as a service company, we are currently looking for enthusiastic team members to join our Customer Service Department. You will play a critical role as the first point of contact for clients our clients when they reach out for help. We are looking for a strong multi-tasker who can work successfully across multiple teams to resolve issues in a timely manner, that is tech-savvy and will be an expert on our product with strong attention to detail and the ability to go beyond clients’ initial requests to understand their underlying needs. Read more our software at www.salesflow.io

About our company and team: careers.salesflow.io

**

• Ability to communicate clearly and professionally, both verbally and in writing.
• Has "thick skin" and is able to handle complaints and unpleasant customers. 
• Good comprehension skills- ability to clearly understand and state the issues customers present.
• Highly developed sense of integrity and commitment to customer satisfaction.
• Demonstrated passion for excellence with respect to treating and caring for customers. 
• Excellent problem solving and analytical skills
• Aptitude for learning new technologies quickly
•  Strong detail orientation and communication/listening skills. 
• Willingness to work a flexible schedule and occasional overtime when needed.
• Fluently speak and write in English
• Possess a strong work ethic and team player mentality.
• Responsible and accountable
• An amazing sense of humor and wants to be part of an in-house team

**

• Some experience working with technical products such as software 
• Ability to use a desktop computer system
• Excellent typing skills
• Some knowledge and experience with Ticketing systems, online chats, and email handling queries
• Ability to successfully adapt to changes in the work environment 
• Tech-savvy, troubleshooting, diagnosis, and technical review
• Custom integrations, API, IPs, and proxy experience/knowledge are a bonus

**

• Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment 
• Ability to empathize with and prioritize customers' needs 
• Demonstrate interpersonal skills with a erse customer base
• Demonstrate ownership to resolve challenging customer issues, escalating when necessary
• Demonstrate conflict resolution and negotiation skills   
• Ability to determine customer needs and provide appropriate solution

**

• Excellent time management and immediate prioritization of tasks as assigned
• Excellent problem solving and analytical skills
• Troubleshooting, escalation, and ticket resolution 
• Ability to approach problems rationally and logically
• Action-oriented and self-disciplined 
• Extremely detail-oriented and highly organized
• Ability to handle multiple customer queries and tasks
• Proactive and team player
• Ability to convey technical information to a general audience
• Ability to carry out responsibilities with minimal direction

**

• 2+ years of experience in technical customer service or help desk capacity required.
• Some experience with multi-line telephones, online ticketing systems, and technical support 1st and 2nd line support. 

What we offer:

- Competitive salary based on experience- £20K to £24K year (equivalent to €23K to € 28K)

- Paid holidays

- Formal training programs

- Career growth opportunities

- Super fun and friendly team

- Working hours in UK Greenwich Mean Time (GMT)

The selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education. If you are motivated to succeed and can see yourself in this role, please complete our application. 

We will follow up with you on the next steps in the interview process.

Our passion here at 7pace is to create clean, simple and fully integrated productivity software for software engineers that promotes a more fulfilling way to work and live. We want you to be a part of that!

We are looking for a Lead Software Engineer to join one of our feature teams. The person filling this role will be responsible for bringing new features to the existing product and creating new products in collaboration with our product and design teams.

On this position you will do:

• Create excellent user-centric software together with your team
• Lead distributed agile team of 3-5 software engineers to solve challenging software development and organizational problems
• Maintain the performance and code quality of software on a highest level
• Provide technical expertise for your team mates: mentoring engineers, architectural guidance of the team and product management support are expected
• Collaborate with product management, designers, engineers and business units to transform ideas and goals into plans and in-time shipped high-quality software

Requirements

• 5+ years of software engineering experience
• 2+ years of experience leading team of software engineers
• Expertise in front-end frameworks such as React, Angular or Vue
• Experience in back-end software development on .NET and MSSQL preferred
• Ability to lead agile distributed team, including maintenance and improving agile practices
• Knowledge of Microsoft Azure DevOps, GitHub as ALM platforms preferred
• Sustainable availability in CET business hours
• Excellent communication skills in English both verbal and written

Benefits

• Working in a successful, growing, profitable company
• Competitive salary package
• Professional growth: training, workshops and conferences as well as regular feedback
• Flexible work schedule and work from anywhere at a fully remote company
• Regular in-person meetups in our Munich headquarter
• Laptop and budget to setup your workplace

Ellipsis Marketing is a young, forward-thinking agency for WordPress businesses. WordPress powers 43% of the internet and we support its product and service economy with digital marketing.

We sit at the intersection of digital marketing and the WordPress ecosystem, serving agencies that sell websites to the biggest companies in the world, as well as product businesses that sell functionality to WordPress users. We help our clients reach millions of users and are helping make the web more powerful and easier to use.

As a 100% remote team, we carefully balance collaboration with an environment that enables everyone to do their best work. We’re based across Europe (currently in the UK, Spain, France/Italy and Malta) and often travel for work, WordCamps, and pleasure!

As Ellipsis' new SEO & Outreach Specialist, you'll work closely with the Head of Strategy, Operations Director, SEO Specialist, and Content Managers to help produce SEO-driven content marketing which ranks well and gets results.

You'll bring your own strengths and independence to shape the agency as it grows quickly. It’s an exciting time to join us :)

**

1. 50% "start of content process" SEO analysis & client reporting
2. 40% "end of content process" content promotion and outreach
3. 10% strategy and research

**

• Advanced SEO content knowledge and experience: You’ll feel comfortable using client objectives as a starting point to build in-depth SEO strategies. You understand what effective content needs in order to deliver traffic and conversions, as well as how to monitor content and report on ranking results.
• Excellent keyword research skills: You’ll have experience undertaking keyword research at scale and across different projects and products, selecting winning keywords for SEO content work, and presenting this all to clients in a way that connects to their overall strategy.
• Experience in, or a willingness to train in content promotion, outreach and tracking: Though you may not have direct experience dealing with content outreach, tracking and other types of promotion, you're willing to undertake training in this area. Bonus points if you do have these skills; make them stand out to us in your cover letter!
• Solid project management: You already have outstanding project management skills, and are adept at updating and managing tasks from start to finish. You’ll proactively improve our existing processes wherever possible, and have the experience to know that smooth internal processes lie at the heart of every successful business.
• Adaptable to (and excited about using) new technologies: We use AI (our FALCON AI ® that gets excellent results) in our SEO process and this is rapidly evolving. You don’t need experience using AI in SEO content, but you will need to adopt FALCON and adapt quickly.
• Teamwork: You’re comfortable working within a team and well-established workflow processes, understand how to get the best out of team members and can quickly find solutions to problems when they arise.
• Background in Marketing (agency a bonus) helps you to intuit what clients need.

**

• 3+ years experience in SEO marketing
• Expert-level content marketing knowledge
• Comfortable using spreadsheets to analyse data
• Meticulous attention to detail
• Excellent project management
• Availability to work on European time (BST/CEST)

Requirements: soft skills

• Fantastic communication skills: Remote work relies on mutual trust, so frequent and clear written communication is essential
• Receptive to feedback and solutions-oriented: We share and learn from each other honestly, openly and easily
• High level of self-awareness, a “people person”: You’ll be dealing with writers and clients on a daily basis, so this is an integral part of the role
• Proven organisational skills: You must be obsessive with deadlines, managing and updating tasks, and totally reliable
• Self-driven work ethic: You need to be self-motivated, comfortable taking the initiative and see projects through to completion

Bonus points if you have:

• Experience in a remote-work environment, and/or with remote project management tools, e.g. Basecamp
• Digital marketing agency experience
• PR/social media and community outreach experience
• Experience working remotely full time
• Knowledge of the WordPress product industry
• Experience working with automated processes and AI
• Knowledge of B Corp ethical business principles

Compensation and benefits:

• This is a full-time, 100% remote role. You’ll be a full team member, and involved in our team projects, work, and meetups
• Competitive salary with pension benchmarked to UK rates and based on experience. We expect this to be between £28-32k/year
• 28 days of paid holiday
• Regular team retreats (to fun places! ~2 per year)
• Attend conferences in Europe (1-2 per year)
• Plenty of scope for personal development, and to grow and add more responsibilities as the business grows
• Maternity/paternity leave, and sick pay
• Sustainable business: we are aiming to become a B Corp by the start of 2023.

The application process:

It’s important to find the best candidate for this position, and our selection process will reflect this. You’ll be required to attend at least two interviews (by video call) and carry out a paid freelance project with us before we make an employment offer.

We’re fortunate to receive a large volume of applications, so make your application stand out. Please pay special attention to the main responsibilities of this role, and “how to apply”.

We do great work for clients and are building an ethical business that lets everyone do their best work. If you think you could be the next person to join our team, please apply :)

**

Please apply by sending a cover letter and CV/resumé to [email protected]. We will decide who progresses to the next stage based on your email and experience, so please give us a good reason to select you! Taking the time to research the role, what we do, and what you can do for us will increase your chance of success. Your cover letter is where you have the space to showcase this.

Ellipsis is an equal opportunity workplace and is committed to equal employment opportunity.

Applications are open until 30 June 2022. We will then interview some candidates and notify everyone, whether we're proceeding or not. Expect to hear from us after applications have closed!

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2, AST (UTC -4), NST (UTC -3:30)

We’re a small (remote) software consultancy that has been around the block for a few decades. Most of our team members are software engineers that are working on client projects each day and we’ve not had anyone in a full-time marketing role for a little over a year. As a result, we’ve struggled to keep a consistent schedule of producing, editing, and publishing content to our various channels. We’re ready to recruit someone who can help us get things on track and guide us through some transitions in our service offerings.

We’re seeking a Digital Marketing Coordinator who can keep their own projects moving forward while also coordinating a few internal (and external) people who are contributing content and/or research for specific aspects to our marketing engine. We outsource small projects/tasks to specialists where we can. You’d be keeping track of progress across initiatives, helping remove bottlenecks, producing content, and making recommendations for improvements. This role will report directly to our CEO (again, we’re a small company).

Here are a few examples of projects we have in mind for this role in the near future.

• Migrate content materials and subscription lists from Hubspot to ConvertKit.
• Refresh our sales materials (example: we have a few PDFs we share with prospective clients after our first few calls).
• Help us promote our first online technical conference.
• Develop a sponsorship package offering for a podcast that we produce so that we can begin to monetize it.

**RESPONSIBILITIES

• Ensure our marketing process & workflow documentation is regularly updated.
• Help us continue to improve our brand’s awareness within our current technology communities.
• Manage a content calendar that attracts a qualified audience (blogging, reports, infographics, surveys, webinars, white papers, etc.)
• Look for opportunities to ”remix” our content into different formats. (examples: turning blog posts into short slideshow videos, webinars, twitter threads, outbound sales emails etc.)
• Provide quality control of leads that external lead researcher(s) are finding for us to feed into our outbound sales efforts.
• Conduct regular check-ins with part-time content writers, editors, and lead researchers to provide feedback and/or adjust their objectives (example: if we need to identify leads for a new service offering).
• Ensure that our external audio editor and social media content producer have what they need to keep episodes flowing on a regular cadence.
• Build and interact with external partners and marketers to help distribute content that educates our target audience while supporting our marketing goals.
• Run promotional campaigns for our Shopify store products (we sell stickers and t-shirts!)
• Explore ways to identify and engage new social networks to reach target customers (should we be on TikTok?).
• Build friendly relationships with our “competitors” so that we can refer to work that we can’t take on at the moment and/or are vice-versa.
• Create, plan, run, and track regular social campaigns.
• Keep the team updated with regular reporting on the success, failures, and lessons from our experiments.
• Keep an eye on our on-page SEO and search engine rankings to make sure we’re regularly optimizing existing content.
• Track what our cost-per-acquisition is and help us improve this.
• Solicit client testimonials and keep our project portfolio updated to better share our processes and successes with potential clients.
• Craft landing pages and lead generation forms for content to distribute through organic and paid programs.
• Help us promote our open job ads in relevant communities, discussion groups, social media channels, etc.
• Increase inbound leads by converting web traffic through calls-to-action, landing pages, and other lead generation content.
• Help us identify the other bullet points that we're likely to be missing here.
• Optimize our marketing automation and lead nurturing processes through email, content, and social channels.
• A little bit of PR — help us connect with journalists/media outlets to place stories, initiatives, and announcements.

**REQUIREMENTS

• ~3+ years in the field of digital marketing

• Ability to be moderately autonomous on a day-to-day basis.

• Experience in marketing automation and smart list optimization to build and optimize the right nurturing tracks.

• Ability to coordinate multiple projects at the same time in a fast-paced environment.

• Can create pivot tables like a champ and is knowledgeable with reporting tools (Google Analytics, Hubspot, Excel/Spreadsheets).

• Ability to extract meaning and suggest action items from data, not just report metrics.

• Deep understanding of web-related behaviors and trends and ability to optimize for these.

• Confident, outgoing, and with a predisposition to teach others.

• A natural curiosity and skepticism, helping lead you to experiment in the name of improvement.

  Most importantly, we're looking for developers that embody our core values:

  • PROACTIVE - We actively seek opportunities to improve our clientʼs products, our processes, and our abilities.
  • CURIOUS - A natural curiosity for the undiscovered results in remarkable work for our clients – and stronger connections for our team. We ask questions, learn, and aren't afraid to fail.
  • DEPENDABLE - We are invested in our work. We manage expectations. We support our clients and teammates. We hold ourselves, our teammates, and our clients accountable.
  • VERSATILE - We readily adapt to change and encourage innovation because our team and work are transparent and flexible.
  • DELIGHTFUL - We choose to set a mindful, positive tone that allows everyone to flourish.

• Responses from freelancers, design studios or recruiters offering their services will be ignored.

**BENEFITS

New hires are immediately eligible to receive the following benefits:

• Health, Dental & Vision insurance (Planet Argon pays 80% of premium)
• 7 paid Company holidays each calendar year
• Paid vacation time that would be earned during the first 90 days of employment

After 90 days of employment, you will also be eligible to receive these additional benefits:

• Full availability of paid vacation that increases with your length of employment
• 5 days of sick time each calendar year
• SIMPLE IRA with 3% of employee salary match;
• Family Leave policy
• Health & Wellness Program
• Home Office Furniture Stipend
• Home Internet Connection payments
• Short-Term Disability
• Basic Life Insurance
• Charity Matching
• Participation in our flexible work time policies

_The salary for this position is capped at $72,500/year.

We will perform background checks and request professional references from finalist candidates.

_

ROLE: Operations Assistant

COMPANY:Deliciously Organic

STATUS: Independent contractor (1099)

COMPENSATION: $20-$25/hr

COMMITMENT: 10-15 hrs/week to start, potential for more

LOCATION: Fully remote, with availability to work during US business hours

ANTICIPATED START DATE: late June

APPLY BY MONDAY, JUNE 13 @ 12 PM (EST)

_We are reviewing applications on a rolling basis and will send updates as soon as possible.

We are planning on doing the first round of interviews the week of June 13-17._

ABOUT DELICIOUSLY ORGANIC

Chronic disease and health issues can leave you feeling helpless. With all of the conflicting advice about food and health, you need solid advice. You need someone who understands. 

Founded by Carrie Vitt in 2008, our goal at Deliciously Organic is to give you sound advice, vibrant recipes that your whole family will love and help you walk down the path toward better health.

Our mission

To help others learn how to nourish their bodies for optimal health. This comes in the form of food, diet, a healthy lifestyle, quality sleep, spending time with loved ones, etc. – it’s the whole package.

Our core values

Trust, Integrity, Hardworking, Compassion

How we work

• We’re hardworking and lead with compassion. Having patience with those we serve is of the utmost importance.
• We’re always open to new ideas and feedback – if you notice something in the business that can be improved, we’d love to see what you can do to make it better!
• While we work hard, we’re also able to laugh, joke around, and not take ourselves too seriously.

Learn more about Deliciously Organic here

MEET OUR FOUNDER, CARRIE VITT

Carrie Vitt, FNTP (Functional Nutritional Therapy Practitioner) began her journey toward organic, unprocessed foods when she discovered that her 24/7 migraines were caused by the pesticides, herbicides, hormones, etc. in the foods she was eating.

Through organic, unprocessed food her family was able to reverse: Hashimoto’s disease, severe asthma, eczema, IBS, and migraines. No drugs. Just good, natural, real food.

Read her full story here

ABOUT THE ROLE

The Operations Assistant will manage various day-to-day activities and improve the areas they manage. The ideal candidate in this role will continue to take work off our founder’s plate so she has more bandwidth to create more content, recipes, and material! 

We are looking for someone who is excited to be a part of the team long-term and grow their role! There is plenty of room to hold greater responsibility and management in the future for the right candidate.

This role is right for you if…

• You are excited to step in and help facilitate our CEO’s vision for the business – taking work off her plate, doing it well, and with attention to detail!
• You are self-motivated and can perform your work with minimal direction
• You value timely communication within a team to ensure that projects are efficiently moving forward toward completion
• You love exploring new tools and ways to improve productivity, while keeping the bigger picture in mind and supporting our mission
• You feel comfortable talking to clients and customers, as part of delivering a positive and empowering experience to our community
• You pride yourself on your ability to “figure things out”!
• You love setting up processes, systems, and automations for both the back and front-end of a business

Bonus points if…

• You have an interest in natural health!

This role will report directly to Carrie (Founder). 

RESPONSIBILITIES

Administrative

• Manage two email accounts daily Monday - Friday (20-30 min per day on average)
• Keep meal plans up to date
• Send regular email newsletters with community announcements
• Send reminder emails to community members with training information

Course Operations & Customer Service

• Customer service for course members: help them when they have a technical question about where things are on the site, billing, etc. 
• Assist with improving the student experience

Content & Social Media

• Post 2-3 recipes from site to Facebook page daily
• Identify opportunities for content repurposing
• Edit content drafts and create graphics
• Create holiday gift lists and graphics for the site and social media
• Schedule posts in Facebook
• Manage content in WordPress

Inventory Assistance

• Run reports to track inventory
• Place orders when inventory runs low

Note: This role will not need to manage physical inventory in person – only reports and placing orders virtually.

Marketing

• Manage marketing functions in ConvertKit: create and schedule emails, create automations, manage tags, etc. 
• Upload and share videos in Vimeo

Project & Team Management

• Take ownership of projects – ensure they are organized and completed on time
• Facilitate team communication and plan team meetings
• Actively contribute to growing our team culture and fun

Systems + Operations Management

• Develop processes and systems to create efficiency across the business
• Develop documentation for any processes and systems created (SOPs)

REQUIREMENTS

Skills

• Excellent verbal and written communication skills
• Excellent interpersonal skills
• Self-motivated
• Strong time management
• Attention to detail

Experience

• Experience working as a virtual assistant or similar role
• Experience working in online businesses
• Experience with WordPress, Slack, Google Drive

Tools used in this role

• WordPress
• MemberPress (WordPress plugin)
• Stripe
• ConvertKit
• Meta/Facebook Business Suite
• Slack
• Vimeo
• Google Drive (Docs, Sheets, etc.)
• Jane
• Dropbox

Disclosure: This job description lays out what we see as the highest priorities at this point in time. This list may expand as time passes and the business grows.

About IPinfo 

IPinfo is a leading provider of IP address data. Our API handles over 40 billion requests a month, and we also license our data for use in many products and services you might have used. We started as a side project back in 2013, offering a free geolocation API, and we've since bootstrapped ourselves to a profitable business with a global team of 17, and grown our data offerings to include geolocation, IP to company, carrier detection, and VPN detection. Our customers include T-Mobile, Nike, DataDog, DemandBase, Clearbit, and many more. 

How we work 

We have a small and ambitious team, spread all over the globe. We sync up on a monthly all-hands Zoom call, and most teams do a call together every 2 weeks. Everything else happens asynchronously, via Slack, GitHub, Linear, and Notion. That means you can pick the hours that work best for you, to allow you to be at your most productive. 

The role 

DevRel is an interdisciplinary role that sits in a border space between product, engineering, and marketing. Generalists by preference and by necessity. We're looking to make our first Developer Relations hire at IPinfo. This role has a huge impact potential so we're looking for the right candidate who has the experience and ambition to help take IPinfo to the next level. 

• Help build awareness of and trust in IPinfo.
• Reimagine developer documentation from the ground up, including API/SDK references, developer documentation, guides, and FAQs. Enable developers to succeed with the IPinfo data products.
• Build and engage with the community ecosystem, participating in relevant technical communities to gain a deep understanding of community needs. Contribute to open-source projects and wider community discussions/talks/meetups. Track and process IPinfo mentions. 
• Work on enabling new partnerships and integrations with marketing and integration teams. 
• Work with sales & customer success teams to present IPinfo products and answer technical questions. 
• Speak at events, meetups, and conferences about APIs, IPinfo, data, and developer experience. 

What you'll need: 

• 2-3 years of developer relations, developer advocacy or developer evangelism experience 
• Excellent communication skills; you can explain a sophisticated technical issue in such a way that most people could understand & translate the words behind the words in meetings with customers 
• You should be familiar with creating developer-facing content across multiple formats, such as blog posts, videos, and code samples. 
• You don't need to have experience with IPinfo’s APIs and data, but it's definitely a plus. Any IP address domain knowledge would be useful too, but we can help get you up to speed here: ASN / BGP / CIDR / Ping / Traceroute / Whois etc 
   

What we offer 

• 100% remote team and work environment (Apply from anywhere!) 
• Flexible working hours 
• Minimal meetings 
• Competitive salary 
• Flexible vacation policy 
• Interesting and challenging work 
   

The hiring process 

Our hiring process consists of an introductory call, followed by an additional interview. After these 2 calls, we have a trial exercise where you'll work on a real problem. If this all goes well, we're ready to bring you onboard full-time. 

How to apply 

Use the "Apply Now" to fill in your details.

"

Forage builds payment technology to increase online access to government benefits.

42M Americans rely on their EBT cards (formerly known as ”food stamps”) to buy groceries, and our technology helps them purchase online groceries. Specifically, we sell software solutions to online grocery retailers that help them accept EBT cards at checkout. Our payments API and team of EBT experts provide the easiest path for them to access 42 million shoppers and $120B of food purchases.

What we're looking for

Forage processes EBT card payments on behalf of merchants. We are looking to hire our first finance leader who can design, manage, and execute the accounting activities that drive our flow of funds.

Responsibilities

* Process cash disbursements via ACH, bank transfers and wires

Qualifications

* 5+ years of relevant accounting experience, with a degree in Accounting, Business Administration, or Finance

Our offer

* Meaningful work that makes a positive impact on our society.

Our values

Mission-first.

We optimize for the collective good and strive to improve the lives of as many people as possible. We build with dignity and consider the impact of our actions and decisions. We believe deeply in our mission and have a strong sense of duty to succeed on behalf of our customers.

Act like an owner.

We are all owners of Forage. We are biased towards action and accountability. We seek out problems and we solve them. We finish what we start and no task is beneath us. We take incremental steps to make Forage better tomorrow than it is today.

We forage together.

We value collaboration, ersity of background and thought, humility, and ideas over hierarchy. We celebrate others, admit our mistakes, assume positive intent, and invest in our people so that we can be our true selves and do our best work. “If you want to go fast go alone, if you want to go far go together” - African Proverb.

And we’re just getting started.

We are dedicated to building for the long-term. We fundamentally believe that our work has only just begun and that our most important work has yet to be done.

",

"

Forage builds payment technology to increase online access to government benefits.

42M Americans rely on their EBT cards (formerly known as ”food stamps”) to buy groceries, and our technology helps them purchase online groceries. Specifically, we sell software solutions to online grocery retailers that help them accept EBT cards at checkout. Our payments API and team of EBT experts provide the easiest path for them to access 42 million shoppers and $120B of food purchases.

What we're looking for

Forage processes EBT card payments on behalf of merchants. We are looking to hire our first finance leader who can design, manage, and execute the accounting activities that drive our flow of funds.

Responsibilities

* Process cash disbursements via ACH, bank transfers and wires

Qualifications

* 5+ years of relevant accounting experience, with a degree in Accounting, Business Administration, or Finance

Our offer

* Meaningful work that makes a positive impact on our society.

Our values

Mission-first.

We optimize for the collective good and strive to improve the lives of as many people as possible. We build with dignity and consider the impact of our actions and decisions. We believe deeply in our mission and have a strong sense of duty to succeed on behalf of our customers.

Act like an owner.

We are all owners of Forage. We are biased towards action and accountability. We seek out problems and we solve them. We finish what we start and no task is beneath us. We take incremental steps to make Forage better tomorrow than it is today.

We forage together.

We value collaboration, ersity of background and thought, humility, and ideas over hierarchy. We celebrate others, admit our mistakes, assume positive intent, and invest in our people so that we can be our true selves and do our best work. “If you want to go fast go alone, if you want to go far go together” - African Proverb.

And we’re just getting started.

We are dedicated to building for the long-term. We fundamentally believe that our work has only just begun and that our most important work has yet to be done.

",

The media team at SafetyWing is building the world’s first media company for digital nomads and remote workers, and we’re on the hunt for the Editor in Chief who will lead the effort and the team building it.

This is a full-time role and we are open to applicants based anywhere in the world (though the Americas and Europe/Africa time zones are easiest). This role involves working with the current media team of ~10 (composed of growth, content, PR, social media, design and development leads), and scaling that team into the future.

**

**

We're a fully-remote team of 100+ globally distributed workers, with a headquarters in San Francisco. We recently raised a $35 million Series B round from ​​Kinnevik, Creandum, byFounders and Mundi Ventures.

**

2. Borderless - currently an interactive map showing travel restrictions and requirements during COVID. This summer, it will transform into a collection of city guides for nomads. 

3. Plumia - an umbrella project for SafetyWing's efforts to increase the global mobility rights of people everywhere by building a country on the internet.

We also have guidelines for freelance writers and journalists to pitch us their ideas for all of the above mentioned content platforms.

**

We believe media is the gateway to community. We have bold plans for SafetyWing media platforms to be at the forefront of the nomadic and remote work movements, providing a guiding source of information where there currently isn’t much. The project is ambitious, but we’re perfectly suited to tackling it. We’re looking for someone who can not only lead our energetic media team, but build our burgeoning publications to become leading media products. 

**

• Leading and coordinating our media team, including 1-1’s, team meetings and communicating our progress to the rest of the company.
• Working with the team to develop the long-term vision of our media, as well as the immediate roadmap of priorities.
• Build a scaling plan for editorial systems, as well as experimenting with new content channels and verticals. 
• Liaise with stakeholders across the company to align on goals, team growth, brand, external comms, and the other aspects of a scaling, venture-backed startup.
• Manage editorial budgets and resources and be the primary point of contact with external agencies and other collaborators.

We’re looking for somebody who:

• Is both passionate and insatiably curious about both media and technology. We like people who think differently and want to break new ground through their work.
• Has good knowledge of the creator economy and other developments in internet culture, the future of work and borderless living.
• Is keen to develop culture and values, both internally and externally, to help us move from content department to innovative media hub.
• Brings an optimistic and solutions-focused perspective, both as a person and in their media lens.
• Is a founder-type personality who has fun with their work. 

🧘 **What we offer

We operate in a fully remote work environment – work from anywhere globally. 

You will receive salary and equity compensation, health insurance, a laptop, a minimum of four weeks of the yearly vacation, personal development budget, attendance of professional conferences (and much more 😉).

We have a minimum of two annual team gatherings where you will join us. The previous gatherings were in  Ljubljana, San Francisco, and Mexico.

We are looking forward to hearing from you!

Time zones: JST (UTC +9), CST (UTC +8), WIB (UTC +7)

- Are you looking for a good-paying job while working from anywhere?

- Do you want to work with (not for) somebody who will talk to you and treat you like the smart, hard-working person you are?

- Do you want opportunities to learn new things and grow into a bigger role?

If so, then we are the place for you, except you might hate how nice of a company we have - filled with happy, generally competent people that don’t put up with jerks. Frankly, it makes me sick how nice everyone is.

We are remote full time, have very flexible hours, people are judged by their output, not by how much they suck up to the boss, and turnover is super low because the company believes that happy employees=happy customers=happy bank account. Simply disgusting, if you ask me.

--Is this a real job ad?--

Yup! Amazingly enough, we actually paid money to post this on a bunch of different job sites. And it’s not even a pyramid scheme! Plus, get this: the owner just started paying our 80ish employees with money instead of Pizza Hut coupons - we’re big time, people.

Our careers page is actually worth checking out to learn more about how insane we are (sidenote: it won a web design award in 1993 - we’re a pretty big deal):

http://www.jlstradingco.com/careers/

And check out our reviews on Google, Glassdoor, or Indeed to see that it’s not just the founder’s mother who says we’re cool.

--What do you guys do?--

Our business involves taking random products and then marketing the heck out of them, primarily on Amazon. We have hundreds of SKUs at the moment and are launching around 10-20 new products every single month. A small sampling:

- Bad Parking Cards (https://amz.run/5Eya)

- Cable Tie Mounts (https://amz.run/5EyY)

- K2-D3 Capsules (https://amz.run/5EyZ)

We want to launch as many products as we can. Our business is growing rapidly every year, and it’s our intention to continue that for as long as possible, which means we need good people to help us keep up with the growth.

--What is your company like?--

1. Full Time Remote/Flexible Hours. You will be working from home in your pajamas, on your schedule. And we don’t care if you work 10 hour days 4 days a week or want to catch up on the weekend. So long as you get a lot of work done, we’re happy campers.

2. Complete Work/Life Balance. If you’re routinely working more than 45ish hours, you’re gonna get a friendly talking-to. We want you to be operating at 100% capacity, which means that you need to rest.

3. You Can Be Yourself. You don’t have to put on a fake, professional face. You can just be yourself. You can talk smack to the CEO, and no one will think anything of it.

4. Major Opportunities for Career Growth. We are not trying to just be a small business. We plan to be doing $100 million annually in the next few years. We promote quickly once we identify talent. It doesn’t matter what your credentials are – it matters what you get done.

5. Strongly Anti-BS. Anybody in the company can (and is expected to) tell the CEO when he is wrong. There are no bureaucratic or BS rules getting in the way of getting work done.

6. No Micro-Management. Once you’re trained and have demonstrated you know your stuff, we are pretty hands-off. In fact, if you need external management to stay on-task and motivated, we probably aren’t the place for you.

7. Supportive Environment. We don’t operate via intense stress or unreasonable top-down deadlines. Everyone wants you to be successful – internal politics are at a minimum here.

8. No Toxic People Allowed. We try very hard to screen out mean people before they get in, but in case they slip through, we fire them quickly. Imagine never having to interact with toxic people at work - how nice would that be?

9. We’ll Invest in Your Training. We want you and everyone to get better constantly. You’ll be learning new things all the time, and are strongly encouraged to invest time every day to learn new things, improve your system/work process, and just generally try to make your life easier.

10. Four+ Weeks Vacation. We 100% want you to recharge, so having plenty of time off is absolutely worth it.

11. Self-Funded So We Can Do What’s Right for Us. We don’t have to answer to anyone but ourselves, so we can make the right decision for the long-term health of the company vs trying to get big too fast or cut corners to appease some selfish investor.

--What are your company’s values?--

See here: http://www.jlstradingco.com/careers/

Yes, those are legitimately our values. The careers page is definitely worth checking out - it’s not just normal corporate BS. We promise you’ll learn a lot about us.

--OK, so I’ve read like 8 dang pages about you guys. Will you tell me what the actual job is?--

No.

--Wait... What?--

OK fine.

--So, what will I actually be doing?--

Here is a bulleted list of responsibilities:

- Perform email customer service and solve customer problems 7 days per week (it’s not 24/7 - more details on the time requirements later on)

- Deal with Amazon Seller Central for random administrative tasks

- Update ad campaigns and deal with data entry on our Amazon listings

- Research things on the internet. For example, we might ask you to please find five American suppliers of bulk paper clips (we’ll give you some training on this too)

- If you have the skills, we do a LOT of work in Google Sheets that we could use help on

- Random tasks as they come up

- If you’re ambitious and good at your job, we’ll definitely throw more work to you.

We really want smart/ambitious people to join our organization. Seriously, if you do really well at these tasks, then I promise we’ll take care of you.

It is challenging, but fun work that’s going to require a lot of time and task management, problem-solving, and a reasonable amount of people skills.

--Do I need experience?--

Speaking frankly, it will definitely help you, but no you technically don’t as long as you have a high base-rate of competency and can learn very, very quickly. We’ll train you how to do all these things.

--Do I need a college degree?--

Not necessarily but it definitely helps.

--What is the salary range?--

We’re not looking to pay a Western rate at this time; this will start at $4 - $5 an hour for approximately 40-hours of work per week. 

--How good does my English need to be?--

Very, very good. At least in writing, an American should not easily be able to tell that they are corresponding with a non-native speaker.

--What are the hours like?--

We are in North Carolina, USA (EST Eastern time zone) but you will be working with our Filipino VA team for the most part during Filipino hours, but we’re flexible.

We need someone to do customer service 3x per day daily, including weekends. Once you’re trained up on how we do CS, it should take you 1-2 hours per day total. It’s pretty easy. We use a lot of scripts with AutoHotKey. 

If you want to work more than 40 hours, that is fine, but you don’t have to.

If you need an occasional day off because you’re sick or your family needs help, that is fine, as long as you make sure that someone else is covering for you.

--What traits do I need to kick-ass?--

1. Be very smart. You’re going to need to learn a lot of things and be able to operate independently.

2. Be extremely good on the computer and the web.

3. Speak and write fluent American English with near-perfect grammar.

4. Be able to identify problems on your own and then do your best to figure out how to solve them.

5. Be coachable. If you don't like getting blunt, honest feedback (we're always nice about it for what it’s worth) and improving, we probably aren't a fit for each other.

6. Willingness to do whatever. We're still more or less a startup, so everyone has to wear multiple hats. Sometimes everyone has to chip in to help get orders shipped out, you know?

7. Have a fun attitude. We like people with a great sense of humor and overall happy outlook on life.

--Why Should I Work For You Guys?--

Good Question! We want really high-quality candidates, so we will be offering the following:

- Ability to earn more money if you take on more responsibility

- Work from home as long as you have fast and reliable internet

- Vacation time that starts after 3 months

- Time off for special situations

- Lots of training and learning opportunities. If you’re ambitious, and we find out that you kick-ass, then we’ll definitely give you more responsibility and money

- Working for super nice people that care about you

--This sounds pretty good, though I’m still skeptical that this isn’t a pyramid scheme.--

Haha - you sound like the tax authorities!

--That doesn’t resolve any of my fears, but what do I need to do to apply?--

Please submit your information on the following page to apply. We promise to respond within 5-10 business days even if our answer is No.

There will be multiple steps in this process, FYI, including a long written application, interviews with potentially a few different people, and paid work test(s). Hiring the right people is really hard and very expensive if we do it poorly, so we have to front-load the process. I'm sorry about that and thank you for sticking with us.

Once you’re in our pipeline though, I would anticipate giving you a final answer within a few weeks, depending on how it goes. We definitely don’t want to string you along, and as long as you do what we ask, we promise to tell you “yes” or “no”, and to not just ghost you (like everybody I match with on Tinder).

Thank you for your time and interest, and I hope we can work together soon!

----

JLS Trading Co. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, JLS Trading Co. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

JLS Trading Co. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of JLS Trading Co.’s employees to perform their job duties may result in discipline up to and including discharge

Time zones: ART (UTC -3), UTC -3, UTC -2, GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3), FKST (UTC -3), CEST (UTC +2), BST (UTC +1), CVT (UTC -1), WAT (UTC +1), SAST (UTC +2)

(GMT+/-3h, fully-remote, international team, dev-tools)

Checkly is on a mission to build the #1 reliability automation platform for developers. We make End-to-End automation delightful, fast, and code-driven. A workflow with a world-class developer experience!

Thousands of developers are using Checkly today, we are approaching the milestone of 2.5 billion check runs and raised our $10M Series A led by CRV!

We are on a bottom-up/product-led growth (PLG) path and want to continue growing organically, with the right dash of Enterprise sales.

**What you'll do

As our second Product Manager, you will be at the heart of our product and developer offering. Together with a cross-functional team, you will be responsible for empowering developers to truly own operations. You will report to our CTO.

• Own the discovery phase: talk to customers, sketch out mockups and prep specs and acceptance criteria.
• Ship new features: Work closely with your Engineering Lead, Product Designer and Engineers to develop delightful new features and extend current features.
• Plan product launches together with our go-to-market team, make sure people know about and adopt new features.
• Drive discussions via frequent, clear communication, both internally and with partners.

**About you

• Experience as a Product Manager, working on technical products and developer platform. Prior experience in the monitoring space is a very big plus.
• You are very hands-on in creating mock designs, assessing technical viability and writing micro-copy.
• You "get" developers — our main customers — through your technical background.
• You have shipped multiple product features to developers, from concept to delivery.
• You never ship "big bang", but manage early access, beta and staged rollouts using feature flags.
• Proven ability to work cross-functionally, collaborate, influence and work as part of a team
• The ability to be autonomous and self-motivated in a remote work environment, while you also enjoy getting to know your colleagues and helping others.
• Love for exceptional UX/DX.
• Excellent verbal and written communication skills (English).
• Located between GMT-3 and GMT+3.

**What we offer

• Become part of a fast-growing, international, and remote team
• Fair and competitive salary (see below)
• Stock options
• Fully remote
• Flexible work hours and we support families: you can pick up your kids without worrying about work
• 27 days of paid vacation + your local public holidays
• Paid sick leave & parental leave
• Work with the latest technologies
• Modern laptop and equipment
• $1,000 learning & visiting budget
• Co-working budget
• Bi-annual company retreats
• Employment & Contractor options

Find out more here.

**Pay

Fair, competitive, and transparent pay is very important for us. Therefore we work with a standardized salary calculator that includes several factors such as seniority level as well as location.

For this role of Mid to Senior Product Manager, we're looking at a range of $73,000 - $102,000 or €64,800 - €90,000 for someone located in a similar cost of market as Germany. If you live in a lower or higher cost of market range, that also moves the pay range.

**Apply

If this sounds interesting, please apply! Studies by several different sources have shown that on average men will apply for a job if they meet 60% of the application requirements. Women/non-binary people will seek to match a much higher percentage of requirements before applying. If you're not sure you're the right fit, apply anyway and let us know what you bring to the table. We'd love to hear from you!

If you need any specific accommodations (tools, time, etc) because of a disability, chronic illness or neuroersity, we want to provide those. If you're comfortable disclosing this, please let us know in your cover letter.

We're all about being transparent and setting clear expectations. That's why we've put together our hiring playbook. There you'll find a sneak peek of who we are and what you can expect in our hiring process.

Matter Labs is looking to hire an Investment Manager to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

Hi, we’re Castr 👋 

3 years ago, we launched Castr - a one-stop SaaS broadcasting platform that enables everyone in the media industry to take their video content a step further. And today, we’re proud to say that we’re an established high-growth business with thousands of paying customers around the world. We also launched our second product (LiveAPI) recently, with a mission to help companies, project owners or anyone with a product idea to build live streaming products with ease. 

As the business grows, we need a Sales Manager (Remote) that can help us get the company to the next stage. You're a proactive, sharp and self-motivated inidual who is eager to learn and take ownership across our products. 

Being bootstrapped (not venture-backed) and fully remote, we don’t strive for growth at all costs. We are building a company that we can be proud of, and enjoy working for.

Responsibility

• Own your sales target and communicate monthly progress with our CEO
• Build a sales pipeline via prospecting, networking, attending events, and expanding current customers.
• Drive a value-based sale, specifically tailored to address the business needs of a customer and with a deep technical understanding of their challenge and opportunity to succeed
• Develop and maintain an active sales funnel of potential business opportunities
• Generate new business opportunities via your own professional network and other outbound initiatives
• Conduct discovery meetings with potential clients
• Engage with clients on a technical level to understand their specific requirements
• Put together proposals, negotiate contracts and close agreements to maximize profits
• Assist with challenging client requests or issue escalations as needed

Requirements:

• Experience in B2B sales 
• Self-starter with a proven track record of exceeding sales targets
• Proficient in English, both spoken and written
• Our product is quite technical, you must want to learn it and have an ability to apply that knowledge in a commercial setting
• Excellent negotiation skills
• Strong organizational skills with a problem-solving mindset

Nice to have:

• Experience working within SaaS (Software-as-a-Service), AaaS (API-as-a-Service) 
• Experience working in live streaming / broadcasting industry
• Experience selling complex technical solutions

Benefits:

• Work from anywhere
• Competitive salary and commission program
• Healthcare insurance coverage
• Co-working space expenses covered
• Annual learning stipend for use on courses, conferences, and more—your choice
• Annual all-company retreats
• We encourage at least 2 weeks off each year, in addition to locally recognized holidays.
• Opportunity to travel abroad for conferences

About this role

The current wave of cryptocurrency innovation is centered around DeFi and expanding use cases for its viability. This role is focused on building and executing a product strategy for leading offerings in that ecosystem. You will work closely with other product leaders and ecosystem partners to drive success of your program through sequencing, coordination and execution of product and partnership development and launches.

What you will work on:

• Develop a vision, product strategy, feature set and roadmap to launch offerings in a regulated environment by leveraging innovative infrastructure based on decentralized money markets and stablecoins on public and permissioned blockchains
• Work across business, product, engineering, legal and marketing to deeply understand needs, risks and gain agreement on product requirements
• Assess viability, desirability and feasibility while developing go to market strategies, ROI models and business cases to gain agreement from senior leadership developing new offerings
• Managing multiple parallel projects in discovery and delivery through iterations alongside engineering, and ensuring acceptance of feature releases

Must haves:

• At least 5 years experience as a Product Manager or Engineering Manager within capital markets, derivatives, or some other field related to financial engineering/trading (preferably at large bank or similar asset management environment) OR professional experience at a DeFi protocol/cryptocurrency exchange
• Conversant in the fundamentals of DeFi

About you:

• You have an engineering or finance degree, prior software engineering or very strong technical work experience in financial markets
• Ideally you have previous technical experience with blockchain technology. You are driven by shipping financial services built on crypto assets and public blockchain infrastructure. * Relationship builder: Ability to build strong, lasting relationships and make connections across teams and clients
• Urgency: Instills a strong sense of urgency and focus on delivering value for the organization continually within the team.
• Perseverance: Demonstrates resilience and persistence to achieve business outcomes in the face of adversity.

Compensation

All full-time roles can be compensated in crypto, fiat, or some ratio of the two.

About this role

The current wave of cryptocurrency innovation is centered around DeFi and expanding use cases for its viability. This role is focused on building and executing a product strategy for leading offerings in that ecosystem focusing on institutional clients. You will work closely with other product leaders and ecosystem partners to drive success of your program through sequencing, coordination and execution of product and partnership development and launches.

What you will work on:

• Develop a vision, product strategy, feature set and roadmap to launch offerings in a regulated environment by leveraging innovative infrastructure based on decentralized money markets and stablecoins on public and permissioned blockchains
• Work across business, product, engineering, legal and marketing to deeply understand needs, risks and gain agreement on product requirements
• Assess viability, desirability and feasibility while developing go to market strategies, ROI models and business cases to gain agreement from senior leadership developing new offerings
• Managing multiple parallel projects in discovery and delivery through iterations alongside engineering, and ensuring acceptance of feature releases

Must haves:

• At least 5 years experience as a Product Manager or Engineering Manager shipping inceptions in B2B or B2B2C fintech, asset management, capital markets/trading or derivatives OR professional experience at a DeFi protocol/cryptocurrency exchange
• Conversant in the fundamentals of DeFi

About you:

• You have an engineering or finance degree, prior software engineering or very strong technical work experience in financial markets
• Ideally you have previous technical experience with blockchain technology. You are driven by shipping financial services built on crypto assets and public blockchain infrastructure.
• Relationship builder: Ability to build strong, lasting relationships and make connections across teams and clients
• Urgency: Instills a strong sense of urgency and focus on delivering value for the organization continually within the team.
• Perseverance: Demonstrates resilience and persistence to achieve business outcomes in the face of adversity.

Compensation

All full-time roles can be compensated in crypto, fiat, or some ratio of the two.

You will help the company to constantly create internal systems and navigate complex legal bureaucracies; most of your knowledge-building will happen on-the-job without constant supervision. This is a moment of rapid accelerated growth and business model evolution, so you'll be called on to support the needs of the moment, which can—and will—change on a dime.

You have experience working at small, private companies (preferably startups) that disrupt the status quo - and you've helped create the working cultures and governance infrastructure that made it run successfully. You have developed bespoke systems to address the unique challenges of deeply innovative companies.

You will work with all our team members, but your primary engagement will be with the Chief Operating Officer, and the Operations Assistant during the initial onboarding phase. As your role is affirmed, you'll also engage with vendors like legal counsel, accountant, and other consultants.

__________________________

"Needs of the moment"

1. Administer the legal and bureaucratic requirements involved in hiring and supporting workers both in the US and internationally.
2. Develop administrative structures and processes that scale along with the company.
3. Develop and improve company policies - and the systems, structures, and processes that maintain and support them.
4. Support the development of internal programs and habits that support professional growth, coherence, and accountability among the team, and in line with Terra Genesis's developmental culture.
5. Identify and support with implementing cybersecurity and data protection practices for our work across all softwares and technologies we use.
6. Co-manage billing processes, and co-design billing structures that allow for transition to an external accounting and bookkeeping vendor service in the near-term.

The types of projects you'll be working on include:

// Mid and Long-Range Projects

1. Company Handbook
2. Billing Reporting Process
3. SOP Audit
4. Employee Professional Development Program
5. Diversity and Inclusion Plan
6. Upscaled Onboarding Process
7. Employment Compliance Audit

// Definite Responsibilities

• Field all employment compliance correspondence and respond to requirements
• Field conversations with team members on HR matters
• Field requests for program credentials, program updates, and access
• Co-manage monthly billing including account reconciliations and record keeping
• Field team member requests for impartial support and observation
• Report to company officers on business administration and design support

Requirements

// Your capacities should include some of the following

• Acuity with existing work platforms (Slack, Harvest, Notion, Miro, Gusto, and others.)
• Ability to navigate and prioritize tasks among many requests, and on varying timelines
• Familiarity with Agile/Scrum methodologies
• Familiarity with billing cycles and software (Quickbooks, Coupa, Ariba)
• Fluency within cybersecurity procedures and protocols
• Based in the US
• Fluent English language proficiency
• Preparedness to go the extra mile (or km) every single time

// Important

> You will be signing an At-Will contract

> You will be required to sign an NDA

> This is a Full Time remote role

> TGI works remotely. This role will require limited travel, including attending company events and in-person coworking events.

Benefits

// Salary and Benefits

$64,000 - $72,000 commensurate with experience

Paid Vacation and Leave

Healthcare, Dental, and Vision Insurance

Benefits are subject to an initial probationary period.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2, SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3), CVT (UTC -1), WAT (UTC +1), SAST (UTC +2), EAT (UTC +3)

Hi there! My name is Xavier Armand and I am the co-founder of The Vaan Group (www.vaangroup.com): a remote design and technology agency with headquarters in NYC. We’re looking to hire a frontend web developer to work on e-commerce projects. 

What are we looking for? We're looking for someone who needs little to moderate oversight, has some well-informed opinions on their technical approach and is self-directed enough to get answers, can work with other developers, and are able to understand and maintain high-quality web applications. Well-qualified candidates have an excellent knowledge of HTML, CSS, JavaScript, deployment, refactoring, design patterns, and other programming practices. For this position, familiarity with templating languages/CMS's (i.e Shopify or Wordpress), are required. Again, experience with Shopify a major plus!

Our clients range from large e-commerce enterprises (>$100M per year) to successful mid-stage ($1M - $75M per year) direct to consumer e-commerce brands. You can see the full range client work/portfolio at our website.

In this role, you'd be improving, architecting, and supporting our portfolio of clients with their online stores. The is impactful work for brands that generate $10MUSD and beyond. Sometimes you'll be building custom themes using liquid. Other times, you'll be improving existing stores, implementing A/B tests and new feature ideas.

We’re a realistic group, not looking for rockstar ninja wizards. Our team resides (or is working from) New York, Poland, California, Spain, Brazil, Dominican Republic, The Netherlands and Norway.

Reasons to work at TVG:

• Exciting projects and clients
• Multi-national team + remote team meetups in places like Warsaw, NYC, and Lisbon (once Covid passes)
• Profit-sharing program

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2

About Us:

Elevate Labs is on a mission to improve people's minds.

Since 2014, we’ve helped millions of people around the world learn and improve concrete communication, memory, and math skills through Elevate, our first mobile app which has won Apple's App of the Year Award and been downloaded more than 50 million times. With Balance, our second mobile app and Google's Best App of 2021, we’ve personalized meditation and made it free for an entire year to help more people reduce stress, improve sleep, sharpen focus, and much more. 

Elevate Labs is a fully remote company of voracious learners and passionate doers, driven by our vision to help billions of people lead healthy, joyful, and productive lives.

The Role:

You’ll work directly with senior leadership and other stakeholders around the company to unlock insights from our large pool of data. Your exploratory and targeted analyses will inform decisions across both of our award-winning apps, Balance and Elevate, and for the business as a whole.  Because the work is mission-critical for our company, we’re looking for an experienced Lead Data Analyst who is passionate about finding the story that data has to tell. As a senior member of our team, you’ll influence the direction of our products and our analytics team.

This is a fully remote position anywhere in North or South America.

**

How You'll Make an Impact Here:**

• You’ll understand broad business context in order to find meaningful insights that drive product and business-unit decisions
• You’ll mentor fellow analysts, helping them grow their skills, and be open to learning from your teammates as you continue to grow your own skills
• You’ll introduce new ideas to help the team iterate on process and tools
• You’ll have the opportunity to work as a generalist across every piece of the business

**

• Snowflake
• Looker
• DBT
• Amplitude
• Segment
• FiveTran

**

• You have 6+ years of professional experience in data analytics
• You have experience with cohort analysis
• You are an expert in SQL
• You have experience partnering with product teams on A/B testing
• You communicate clearly with stakeholders that aren’t analytics experts
• You can identify areas for investigation and drive projects to completion without a manager always directing your work
• You stay up-to-date with the latest data analytics tools and processes

**

• Expertise in query optimization
• Experience with mobile app analytics
• Experience with subscription services
• Interest in mental health, brain training, and meditation

**

• Competitive salary and equity
• Medical, dental, and vision insurance for you and your family
• Distributed team flexibility, with a home-office stipend and co-working reimbursement
• Annual learning, wellness, and travel stipends
• Generous PTO, flexible sick leave, and paid parental leave

How We Hire:

At Elevate Labs, we seek to build high-impact teams with high talent density, and we invest a lot of time and care into the hiring process. Your resume will be reviewed by a human, so we encourage you to keep resumes short (one page should do), double-check for grammar errors, and submit it as a PDF.

During the interview process, you can expect conversational-style sessions, some with a technical focus, and a deep e session using SQL.

Our Commitment to Diversity, Equity, & Inclusion:

We believe that there is no single candidate profile that guarantees success in this role. Experience comes in different forms; many skills are transferable, and passion goes a long way. If your background is similar to the job description and you think you can excel in this role, please apply and tell us about yourself and the impact you could make at Elevate Labs.

We also know that ersity of identity, experience, and thought leads to more creativity, better problem-solving, and wiser decisions, which is why we're dedicated to adding new perspectives to our team. We are an equal opportunity employer; committed to ersity and building an equitable and inclusive environment for people of all backgrounds and experiences, and we're taking steps to meet that commitment. We highly encourage members of traditionally underrepresented communities to apply, including women, people of color, LGBTQIA+ folks, veterans, and people with disabilities.

About Phi Labs

Phi Labs is a blockchain company that specializes in making software development tools for software developers such as integrated developer environment, command line interfaces, node infrastructure, developer APIs, and other dashboards. The company is a contributor to the Archway protocol and the Cosmos ecosystem.

About Archway

Archway is a smart contract platform for the Cosmos ecosystem that rewards developers. Archway gives developers a simple way to build and launch scalable cross chain dapps. With its unique and inclusive rewards model, success is shared directly with developers. As dApps generate usage on the Archway blockchain, they earn a proportional share of network tokens.

The Opportunity

We are looking for someone who has been working within token economics to join this journey and help us with the formation of our new venture.

We want to add your influence and expertise to our company to enable the growth and maintenance of this opportunity.

The role would be ideal for a DeFi or NFT enthusiast who can deconstruct and design token economies, understands data and is able to plan for the evolution of complex systems in time.

What’s in it for you

• 📍 Remote-first company with company off-sites and retreats
• 🌎 Flexible, dynamic environment within a erse international team
• 🧑‍💻 The scope to create and build high impact work that makes a difference in the Cosmos ecosystem and blockchain industry as a whole
• 💸 Attractive compensation package, with a token allocation
• ✈️ Unlimited time off to rest, recharge, and be your best

Requirements

What you will need:

• Experience in economics, engineering, or product in the blockchain ecosystem.
• You are plugged into the DeFi/NFT world, knowing what is and isn’t working
• You know how tokenomics work and have a strong grasp of financial principle (e.g. liquidity and inflation)

About you

• Relentlessly curious about the emerging technology of the web3 ecosystem
• Clear communicator who enjoys solving real world problems, who can express complex ideas and envisage solutions
• Thrives in a distributed environment, with the ability to strengthen and build relationships across the blockchain community
• Independent yet collaborative leader who continuously loves to share knowledge but also loves to keep on learning themselves

Apogee is looking for a versatile Senior JavaScript Engineer with experience operating in an Agile environment and possessing technical proficiency to play a crucial role in laying the foundation of our platform in the travel/fintech space. This is a hands-on role within a small focused team encompassing the entire technology stack.

The ideal candidate will be well versed in TypeScript alongside React, React Native, and Node from previous experience building complex solutions at scale. Additionally, a passion for delivering best-in-class solutions through compelling user experience, high-performance architecture, and built-in quality is a must.

Our approach is to deliver a resilient platform through continuous innovation and value-based delivery. This position will play a major role in every aspect of delivery including influencing architecture, processes, and tooling. We are building a team willing to take ownership and work alongside other passionate iniduals. If this sounds like you, take a moment to apply so we can have a conversation.

General Responsibilities

• Translate requirements, wireframes, and designs into reusable components, microservices, and related libraries optimized for performance across various circumstances (i.e. devices, browsers, scale)
• Support and maintain platform including CI/CD pipelines, monitoring and alerting, scalability, security, compliance, data management, and disaster recovery
• Exercise troubleshooting and problem-solving skills through the proactive identification of system weaknesses and proficient discernment of available solutions
• Collaborate with technical and non-technical team members to ensure clear and concise communication is being maintained within engineering and the organization at large
• Stay informed of technology trends and product roadmaps to contribute to the team culture and technology direction through knowledge-sharing both within the team and beyond

Requirements

• Live and work within the continental United States
• 7+ years of relevant work experience
• 3+ years experience building microservices in Node (preferably with TypeScript)
• 3+ years experience building modern user experiences in React and React Native (preferably with TypeScript) leveraging tools/features (i.e. React Hooks, Redux)
• Working knowledge of data management technologies (i.e. MySQL, MongoDB)
• Familiarity with container technologies (i.e. Docker, Kubernetes)
• Familiarity with cloud environments (i.e. AWS, Google Cloud)
• Familiarity with testing frameworks/tools (i.e. Jest, Mocha, Cypress, BrowserStack, Postman)
• Proficient understanding of professional software engineering best practices, including coding standards, code reviews, source control, build/release processes, and Agile methodologies.

Bonus Points

• Familiarity with payment gateways (i.e. Usio, PayPal, Stripe)
• Familiarity with travel platforms (i.e. Amadeus, Sabre)
• Travel sector and/or Financial sector experience

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Paid Time Off (Vacation, Sick & Public Holidays)

Time zones: EST (UTC -5), GMT (UTC +0), CET (UTC +1), EET (UTC +2), AST (UTC -4), FKST (UTC -3)

Job Title:  | Customer Support & Training Specialist

About The Role: Customer Support & Training Specialist

We’re a customer driven company and expect the same from our Support Specialists: complete customer focus. You will know the product inside and out, support our existing customers, onboard new customers and train both existing and new to ensure they are getting the most from Ticketsolve. Support Specialists work directly with customers to help them get the most out of Ticketsolve, answer product questions, track user feedback, report and escalate issues to engineers, and act as the bridge between our customers and our product design and development teams.

Key Responsibilities: 

• Supporting and assisting our customers over the phone and via email daily to answer any queries they may have and solve any issues effectively and efficiently. 

• Conducting bespoke training sessions to new and existing customers on system functionality both remotely via zoom sessions and in person at our venues (travel will be required).

•  Being the main point of contact for new customers coming onto Ticketsolve as their ticketing provider and overseeing the task management throughout the on-boarding process. 

• Maintaining and consistently developing a working knowledge of all aspects of Ticketsolve; such as system functionality and the hardware used such as printer configuration and scanner set-up. 

• Creating knowledge articles on our Help Desk about Ticketsolve Features and Functionality

•  Collaborative working within the Support team and other departments to ensure projects and deadlines are met successfully. 

Requirements:

• At least 2 years of customer service experience focused on providing exceptional customer service within a busy work environment. 

• Confident speaker and trainer - part of this role is delivering training sessions to large groups of people both online and in person so being comfortable with public speaking is important. 

•  Demonstrable problem-solving abilities and experience of troubleshooting as part of a role. 

• Excellent interpersonal and communication skills: verbal and written.

• A drive and passion to to work collaboratively to help push projects to completion.

• The ability to work unaided and independently to complete tasks to deadlines and assist in a busy team environment. 

• Pro-active nature and a positive work ethic - a dedication to our company values and growth in an exciting and busy time for the companys’ expansion. 

Desirable:

• System knowledge; Google Analytics, Facebook Pixel, Zapier, Zendesk and other API integrations

• Experience of Ticketsolve and/or other ticketing systems

• Box office arts/festival/venue experience

• A passion for the arts and theatre industry 

Covid-19 

Due to the current Covid-19 pandemic, our teams in Manchester and Dublin are working remotely. We look forward to welcoming the successful candidate into our offices in person when safe to do so if you would like.  In the meantime, we’ll support you to get set-up and ready to go remotely. 

Applications and Deadline 

At Ticketsolve, we are committed to ersity in the workplace and we value erse voices. We know the best workplaces are those with erse voices and erse histories. We welcome applications from everyone. However you identify, if you think Ticketsolve could be the right fit for you please apply—we would love to hear from you! 

Please email your CV and Cover Letter to [email protected] before 5pm Friday the 10th of June. First round Interviews will commence from 15th of June and will take place via Zoom.

Hospitable's customers - short-term rental hosts - rely on us to deliver personalized guest experiences at scale in our core platform, consisting of the Inbox, Calendar, Guest Experience, Operations, and Apps sets of features.

Additionally, our next big best is "Direct": a separately, independently-billed product that allows short-term rental hosts to create beautiful direct booking websites in seconds. The sites are automatically populated with existing listing information and photos and are deeply integrated with our core platform's features.

All of this is made available to Hospitable's customers through our web app and mobile apps.

Our remote-first, fully distributed team is now looking for a Front-end and Mobile focused Product Engineer to increase momentum in our ability to ship user-facing features and improvements.

What you will be working on

You will be part of the product and engineering team, expanding our "Frontend Team" of 1 😏 to improve and maintain the user interfaces of our core platform, Direct, mobile apps, and support center.

• Partner with product, sales, customer success, and other engineers to develop and ship features that solve the right problems.
• Add your voice to product shaping discussions, ship new core platform features 0→1, and iterate based on customer feedback.
• Use your software engineering chops to build magical user experiences, which are both simple for customers to use and simple for other engineers to understand and maintain.
• Implement and use observability tooling, including Sentry and LogRocket, to track and debug post-deployment.
• Seek out and remedy performance/resource issues and feature bugs that have the most impact on business operations and customer experience.
• Provide input on how the frontend codebase can be structured for better maintainability and collaboration.
• Contribute and maintain Storybook components.

Requirements

Hospitable.com is a remote-only and distributed company. For this position, your location is not a requirement. The ideal fit could work under European or American timezones.

If you're hesitant to apply for this position because you feel that you don't meet this list of qualifications fully, don't worry! We want to hear from you.

• Substantial experience with Angular, Flex, RxJS, and Material.
• The mentality of "Code is a means, not an end."
• Your compass points toward customer and business value.
• You think in terms of customer experience and user journeys.
• Everything else is a lovely bonus that we're excited to hear about!

Benefits

The company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work.

• A supportive and caring team environment, where you are trusted, not managed.
• Competitive compensation, slightly adapted to your location. For this role, the maximum cash compensation according to our salary grid is $170,662 (for a candidate based in a high-cost-of-life city such as San Francisco or New York).
• We want to offer options into the company equity through our $HOST token. When this can be implemented, the grant contemplated for this position would be $96,709 (not tied to location).
• 35 days off per year, encouraged (including self-serve public holidays) and parental leave.
• Mental-health and emotional support with therapists on call through Slack.