Wake up (gm), check CT, check Discord, check floor prices, check again. Prepare coffee #1 (unless matcha is your thing). Hang out in Telegram with project teams and founders. Find out what analysis they need. Jam with the best on-chain analysts out there. Read their work. Add your own insights. Share it with the world. Consume coffee #2-37. Dive deep into ecosystems. Map them out. Spot trends. Find awesome projects. Help them win. Rinse and repeat.

Protocol Advocates champion the crypto projects of Flipside’s partners, and ensure we do everything we can to deliver on opportunities and drive success in their community.

Responsibilities

• Develop and maintain regular communications with crypto projects, the Flipside analytics and bounty teams, and our community of over 12,000 analysts
• Ensure the CEA program is delivering on promised outcomes for protocol partners
• Be the internal champion for your partners and articulate & advocate for their needs
• Translate projects’ analytics needs into clear requirements for analysts & cycle finished analysis back to project teams, founders, Discord communities, and Twitter
• Become an ecosystem expert! Stay involved in project communities & create ecosystem maps, including hot projects, opportunities, important players, influencers, etc.
• Monitor your ecosystems & identify opportunities for Flipside teams to drive value to partner teams & projects, the analyst community, Web3 ecosystems
• Document & maintain important information and be able to source it easily and quickly
• Present your research to Flipside internal teams & make recommendations to help drive new programs & tools and inform strategic initiatives

Requirements

• Relationship-driven. Web3 runs on relationships - we’ll rely on you to build trust with busy partner teams by displaying empathy and accountability
• Crypto-native; strong preference for Algorand, Avalanche, Osmosis and Flow, but demonstrable passion & experience for SushiSwap, Polygon and THORChain will be considered
• Demonstrated engagement in Web3 communities (Discord, Twitter, Telegram)
• Supreme organizational skills are a must-have
• Friendly & positive attitude (you’ll spend a lot of your days talking to people)
• Very strong communication skills, both written and spoken
• Data literacy (SQL/R/Python/Solidity are nice to have but not mandatory)
• Open to full-time or part-time roles

About Us

Flipside’s bounty program is a “win-win-win” model: top projects get amazing analysis tailor-made to meet their needs; on-chain analysts get paid in crypto tokens to build their brand & develop expertise; and Flipside grows an ever-expanding network of analytical minds.

The Flipside bounty program, known as CEA - “Community Enabled Analytics” - is proof of work, taken to a whole new level. Via, Flipside has developed a global, decentralized network of analysts who’ve built deep expertise on L1 protocols via the “learn to earn” model. These analysts support each other and collaborate to tackle the changing needs of Web3 projects.

At its heart, the Protocol Advocacy team is about maintaining and supercharging the virtuous cycle that CEA creates. Protocol Advocates have a deep understanding of partner projects: what project teams need, what’s important to communities, and how the ecosystem is developing. They work with projects to translate pain points into analytical tasks. Then, they help identify and cultivate analysts who can tackle these tasks. Web3 is all about relationships, and so are Protocol Advocates. A big part of the job is “relationship marketing”: ensuring that great analysis is widely shared with partner projects and communities.

“Client success” is very different in Web3 vs. Web2, but this role will help define a gold standard for supporting awesome projects & analysts to become wildly successful.

About You

You’re awesome: engaged, passionate about Web3, hungry, humble. You understand and respect the power of on-chain data, even if you’re not a coder yourself.

About us:

Headquartered in London, BVNK is on a mission to make banking and payments work for crypto - the crypto market has evolved fast, and traditional finance is yet to catch up. Operating a business in both crypto and fiat today is incredibly difficult, so we’ve built a business account specifically for crypto businesses, focussing on bridging the gap between fiat and digital assets, bringing payments, trading & custody, and banking to one single platform.

We’re a team of over 100 customer obsessed, passionate people and are growing fast to continue solving problems for crypto businesses around the world. Over the last two years we’ve built a culture of growth and agility, with customers at the centre of everything we do, and we believe that our people are our strongest asset. If you enjoy working in a fast paced energetic environment, solving real world problems, BVNK could be a great fit for you.

Function: commercial

We pride ourselves on innovation, creativity and developing within a rapidly expanding industry. Our accelerated growth is driven by our successful product offerings which play an integral role in the adoption of crypto assets.

BVNK is seeking an experienced, motivated, and proactive candidate to join our global commercial team as a sales director focusing on crypto native companies. This role reports directly to the VP Revenue & Partnerships but will work closely with other functions within the business. We are looking for someone to turbo charge our sales efforts into crypto native companies. You will be someone with a network in the crypto ecosystem who can build relationships and partnerships with prospects, partners and clients. You will help us define, set and execute on our crypto commercial strategy as well as build a high performing sales team. You must be a high energy, entrepreneurially minded inidual that has a strong understanding of the broader crypto economy and the major sub segments. You are excited about working at the intersection of traditional and crypto financial systems.

Duties and Responsibilities:

• Increase revenue for BVNK across all product lines
• Acquire, build and maintain relationships with clients within the crypto native vertical
• Identify, source and close new revenue generating partnership opportunities with crypto native companies across all sub segments of the crypto ecosystem (Layer 1 protocols, DAOs, NFT platforms etc)
• Understanding the needs of clients & partners at every stage of their development and consider how BVNK can add value with mutually beneficial product partnerships
• Work with partnerships lead to build and manage a pipeline of clients & partners as well as developing the commercial strategy for adequate coverage of crypto sub-segments
• Be the commercial point of contact for product managers to understand customer pain points, product requests and feedback
• Be actively involved with industry news, conferences, and events and thus being a credible ambassador for the business in all dealing with clients

Desired Skills And Experience

• Experience - 5+ years sales/business development
• Track record - successful track record for building sales teams, managing relationships and closing business
• Experienced in successfully managing multiple projects at the same time
• The successful candidate must have relevant experience in the crypto industry with existing relationships and contacts

Personal Attributes

• Goal-oriented and results-focused with ability to work under pressure
• Candidate should have genuine enthusiasm to work in the digital asset industry
• Proven closer; outstanding sales building ability with documented track record of success
• High integrity and exceptional work ethic
• Phenomenal interpersonal communication skills; is confident, dynamic, and assertive
• Demonstrable ability to mentor, coach and develop people
• Skilled negotiator, able to build and leverage relationships at senior levels within target customer verticals

What you can expect from us:

• Fair and competitive salary at every stage of your growth
• Meaningful ownership in the business through our employee option scheme
• Flexible working hours, with hybrid working at its heart
• A culture built on passionate growth minded people
• A flexible approach to holiday, with 25 days as standard
• Opportunities to travel to our offices around the world, in locations such as London and Cape Town, to collaborate with your colleagues
• An open and creative environment where you can help us define the future of BVNK, it’s culture, and it’s opportunity sets

Hi,

I’m Otto, the co-founder and COO at TestGorilla. We’re a fast-growing HR tech startup that helps teams make better hiring decisions faster and bias-free.

Over the past year, we’ve experienced tremendous growth. More than 4,900 companies have replaced CVs with our assessments to screen candidates in an unbiased and data-driven way. 

As we scale our efforts in 2022 and beyond, we’re looking for a Test Development Specialist (Editor) to join our quest to help people land dream jobs. 

What's in it for you?

• Helping shape a fast-growing HR tech startup as an early employee

• Fully remote position with bright, motivated, and friendly colleagues around the world 

• €35,000 - €46,000 (based on experience and performance) + stock options

• Flexible hours and vacation

• Paid parental leave 

• €1000 remote working budget per year

• 4% of base salary learning & development budget

The job in a nutshell

Screening tests are at the core of TestGorilla’s product. The value we bring to our customers ultimately depends on the reliability and validity of these tests. 

As a Test Development Specialist, you will work closely with subject-matter experts (SMEs) to create screening tests and build long-term relationships with them for continuous collaboration and support. 

You will work as a “product owner” for the tests you will manage, helping set up subject-matter experts with the right guidelines, templates, and resources to begin working in the right direction. You will give SMEs editing feedback throughout the process to improve the quality of their work, and organize third-party technical reviews to ensure the accuracy, validity and overall quality of the content. You will also work with subject-matter experts on test updates and revisions from our published library. 

As part of a rapidly growing startup, you’ll also have the opportunity to work on a number of projects and directly contribute to improving our product and offerings. 

You’ll spend time on the following:

• Work with subject-matter experts (SMEs) from various fields to create pre-employment screening tests. 

• Guide the work of SMEs and give them editing feedback for expression, objectivity, and clarity, following best practices in test development.

• Collaborate with SMEs to address feedback from our users and our algorithms to improve tests.

• Help recruit highly qualified SMEs to create tests for our platform.

• Build strong relationships with your SMEs for continuous collaboration and support.

• Manage an area of our test library, making sure its tests are published correctly and are up to date. 

• Contribute new test ideas and other hiring material (such as custom screening questions, interview questions, and practical job simulations) to help improve our offerings to customers.

• Contribute to improving our test development tools and processes.

Here's what we are looking for:

• You are inspired by our mission to put 1 billion people in dream jobs.

• You are fully aligned with our values.

• You have excellent English writing and editing skills.

• You have worked as an editor in the past (either formally or informally for colleagues), and understand how to guide others to clarify their ideas and improve their writing.

• You have a strong interest in testing, psychometrics, and hiring, and want to learn more about these topics.

• You enjoy researching and learning new things at a deep level.

• You are comfortable working with data and basic statistics.

• You work well with others and manage your collaborators independently.

• You are comfortable working remotely. 

• You are comfortable with the ambiguity and pace of iteration of an early-stage startup.

Bonus points if…

● You have experience working in a SaaS company and a fast-growing startup

Interested?

We don’t offer rainbow glitter unicorns or dog-friendly offices (we literally don’t have an office), but we do offer real people, solid core values, and a product meant to give everyone a fair, unbiased chance at their dream jobs.

Here at TestGorilla, we eat our own dog food. We use our assessment platform to make sure we make the best hiring decisions faster and bias-free. 

So if this role sounds like a good fit for you, I’d like you to take an assessment so we can get a better idea about whether you would fit the role. It’s also a great opportunity for you to get to know our product!

If you’re hired, I’ll do everything I can to help you succeed at TestGorilla and throughout the rest of your career.

As an Account Manager, you’ll be responsible for managing the relationships of key stakeholders, including audit partners, relayer stakeholders, core developers, and other community members to ensure they are consistently delighted by their relationship with Informal Systems and Cephalopod Equipment, a trusted Proof of Stake validator, IBC relayer, and general infrastructure provider on multiple Cosmos-SDK networks.

You will work closely with the infrastructure, engineering, and research teams to ensure key customer insights are continuously integrated into the technical and product development processes.

What we look for in a successful Account Manager:

• 3+ years of relevant experience in Account Management, Technical Support or Customer Support.
• Experience collaborating with senior stakeholders in external organizations.
• Professionalism when communicating with stakeholders internally and externally
• General understanding of the cryptocurrency and blockchain ecosystem and interest in learning more about the ecosystem and technology.

What your primary responsibilities will be:

• Act as the main point of contact for key relationships for Informal and Cephalopod, including audit partners, relayer stakeholders, core developers, and other key community members
• Manage customer requests and issues via email, Telegram, Discord, and Slack
• Identify, track and resolve stakeholder feedback for the product development teams
• Work closely with technical lead on audit partnerships to ensure clients are getting ongoing value and support.
• Work closely with Community Managers to review and summarize important network events such as new features or governance updates and share with key external stakeholders
• Identify upsell opportunities for key stakeholders

Opportunities

• Build relationships with key stakeholders to ensure they are delighted by their engagement with Informal and Cephalopod.
• Learn about the Cosmos ecosystem, understand the needs of key stakeholders and strengthen the customer relationships for Informal and Cephalopod to increase retention, identify new opportunities, and capture product feedback.
• Work closely with the Cephalopod team to manage relayer stakeholders, contracts and partner expectations.
• Work closely with the IBC-rs engineering team to deliver customer insights to the product development process.
• Work closely with the research and protocol design team to deliver customer insights to audit partners.
• Act as the liaison between key stakeholders and the infrastructure, research and engineering teams to ensure Informal is driving continuous value to stakeholders.

About Informal

Informal is a remote-first company with offices in Toronto, Lausanne, Vienna and Berlin. We are structured like a worker’s cooperative, where important corporate actions are subject to one-person-one-vote democratic control by the member-employees. We provide 5-weeks of paid vacation, lifestyle benefits, and annual retreats with the whole team. We envision a sustainable future of cooperatively owned and governed, open-source, distributed organizations running on reliable distributed systems. We are excited to grow the team with amazing iniduals who believe in making this future a reality.

The Cosmos technology stack is an industry leading toolkit written in Go. It includes Tendermint Core, the Cosmos-SDK, IBC, and the Cosmos Proof of Stake modules, among others, and it is used for building, deploying, and running community owned decentralized networks. This technology is used today to secure many billions of dollars in cryptocurrency market capitalization.

Informal is a core contributor to Cosmos, where we develop interoperable blockchain systems by heavily relying on formal verification tools and techniques (formal specification in TLA+, symbolic model checker Apalache, Model Based Testing Framework, etc).

To Apply:

Please apply via this link where you’ll be prompted to upload a cover letter, CV, and other information that will help the review process go smoothly.

We are an equal opportunity employer and value ersity in our organization. We are committed to equal employment opportunities and encourage applications from people of all race, religion, colour, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status.

THE PURPOSE:

The Agile Project Manager (APM) is expected to use a high-level of knowledge and experience in agile project management principles and methodologies (Lean, Scrum) combined with an understanding of traditional project management practices in order to facilitate rapid go-to-market software development experiment validation. Providing the appropriate level of planning to balance agile execution and predictability within their teams. 

THE ROLE:

• Organizing and facilitating Scrum ceremonies and working meetings
• Putting in place the appropriate people, process, and tools to improve team efficiency and effectiveness
• Coaching members of the team as needed to optimize efficiency
• Facilitating the management of large, complex program-level projects that may consist of multiple agile teams and require dependency management of activities across teams
• Leveraging good judgment and agile techniques to develop a team cadence that is suitable for planning and managing different efforts
• Driving project scope definition and milestones while focusing on regular and timely delivery of value, reducing work-in-progress, and making work visible
• Preparing and distributing project updates and team agility metrics
• Managing risks and impediments and correcting deviations from plans
• Performing delivery planning for team objectives, key results and epics. 
• Removing roadblocks to the team’s work, leveraging organizational resources to improve capacity for project work, and being an advocate for team members
• Supporting the Product Owner in managing customer expectations for project deliverables, managing stakeholder communications, and helping to implement an effective system of agile project governance
• Defining and managing team Scrum development and quarterly (big room) planning cadence 
• Driving conversations and asking questions in order to facilitate the breakdown of work into small chunks of value delivery
• Championing ongoing process improvement initiatives 
• Promote empowerment of the team and ensure that each team member is fully engaged and making a meaningful contribution
• Encouraging a sustainable pace with high-levels of quality for the team

THE CANDIDATE:

• Solid understanding of software development life cycle models as well as expert knowledge of agile project management principles, practices, and frameworks
• A proven track record of successfully implementing software or web development projects using agile methodologies including 3+ years of experience as a Project Manager or Scrum leader managing large, complex projects in a high-tech development environment across multiple agile teams.  
• Very effective interpersonal skills including mentoring, coaching, collaborating, and team building
• Strong analytical, planning, and organizational skills with an ability to manage competing demands
• High level of energy and engagement and constant desire to improve yourself and your teams
• Excited to analyze current agile processes, prioritize areas of improvement, and work alongside key stakeholders to implement improvements

REQUIRED EXPERIENCE:

• Expert experience with Scrum and other agile methodologies along with experience scaling agile practices across program and portfolio-level application development projects. 
• Experience working across multi-function project teams with at least 10-15 team members including Product Managers, Designers, Developers, Business Analysts, and QA Personnel
• Balanced business/technical background: 
• Sufficient level of technical background to be able to accurately and objectively evaluate project risks and issues
• Ability to provide leadership to and collaborate with product management, business analysts, stakeholders, partners, and users to develop strategies and solutions with high business value
• BA or BS or equivalent experience is required
• Proven ability to lead software development projects and ensure objectives, goals, and commitments are met
• Solid understanding of and demonstrated experience in using appropriate tools: 
• Atlassian Suite (Jira, Confluence, Bitbucket, Bamboo)
• Microsoft Project, Visio, and all Office Tools and/or equivalent Google Suite
• Excellent oral and written communications skills and experience interacting with both business and IT iniduals at all levels including the executive level
• Creative approach to problem-solving with the ability to focus on details while maintaining the “big picture” view
• Experience using agile performance metrics to drive accountability and continuous improvement

PREFERRED EXPERIENCE:

• PMI-ACP, CSM, or equivalent 
• SAFe Scaled Agilist (SA) or Release Train Engineer (RTE) credential 
• PMP or equivalent 
• Atlassian Certification

• Competitive salary based on your experience
• Equity, become a Slickdeals stakeholder
• Platinum level medical benefits
• Dental, Vision, & Life Insurance
• 401K matching above the industry standard
• 10 vacation days, 10 paid holidays, & 48 hours of sick leave
• Professional Development Reimbursement Program, and LinkedIn Learning Membership

Work Authorization

Slickdeals participates in E-Verify. For more information, please refer to E-Verify Participation and Right to Work.

Slickdeals does not accept unsolicited resumes from agencies and is not responsible for related fees.

Catalog Specialist: Sports Cards

Location: Remote

Who We Are

TCGplayer promotes and drives growth of our products and services by connecting a global community of millions of buyers with tens of thousands of retailers in a $25B global collectible hobby market.

The Catalog Team ensures that TCGplayer remains competitive in the online retail space with the most robust product information available for the categories supported by our platform. The team’s primary role is to source, ingest, enrich, create, and enhance the TCGplayer online catalog. The Catalog team updates product details, researches new categories, curates images, organizes marketing assets, improves the selling partner experience, and standardizes workflows to capture data across multiple categories. We create customer trust in essential product information assets by defining and improving data quality daily. We deliver solutions that connect thousands of businesses with customers across the collectible gaming industry, powering sales through physical stores, websites, mobile apps and the TCGplayer Marketplace.

Who You Are

The Catalog Specialist: Sport Cards is responsible for updating our product catalog with data including item descriptions and images on a daily basis with a concentration on sports cards in particular. Duties include maintaining product lines with accuracy and focus while also keeping a vigilant eye on internal and external brand integrity.

If you are someone who thrives in a dynamic and fast-paced environment, who enjoys working with cross-functional teams, formatting, inputting and uploading product listings as well as curating data for price and product line updates – – then this is the job for you!

The Impact You Will Make Here

• Make sure product updates happen on time and in alignment with manufacturer release cycles
• Source, clean, blend and transform data from structured and unstructured data sources
• Interact cross-departmentally with stakeholders on multiple teams to obtain data requirements for catalog entry
• Provide guidance and direction to our Creative, Marketing, Development, Product and Business Teams on product releases, trends, and positioning with a focus on Sport Cards
• Share your comprehensive knowledge of Sport Cards with a strong interest in trading card games and associated pop culture
• Audit data on a regular basis and ensure catalog and image integrity with a focus on Sport Card data in particular
• Share your thoughtful feedback to Product and Development Teams on tools and processes used to manage our product catalog
• Offer support for inquiries originating from retailers, colleagues, and customers
• Proven ability to identify, differentiate, and categorize card data, images, and information is essential
• High level of competency in maintaining Sport Card and trading card images and data
• Expertise in image and data assets organization and a strong focus on efficiency innovation following all Catalog Team protocols
• Experience interacting with internal and external customers to resolve tickets, reports and requests sent to Catalog Team
• Strong documentation skills
• Knowledge of annual Sport Card release trends and mainstream sport activities to help drive engagement
• Experience working with creative teams and designers in a fast-paced setting
• Familiarity with standard concepts, practices, and procedures within the Sport Card collecting field

What You Bring To The Team

• Strong communication skills, with close attention to detail and organization
• Extensive research and cataloging skills
• Proven analytical and problem-solving skills
• Outstanding verbal and written communication skills and an ability to effectively communicate with internal and external parties at all levels
• Proficient in Microsoft Office products, including Excel
• Experience managing your time effectively, prioritizing duties, tracking assets and meeting deadlines
• Ability to maintain flexible work hours. Work hours are mostly consistent, but necessitate flexible hours based on release schedules
• Excellent organizational skills with the ability to handle multiple, high priority projects with a keen attention to detail

What We Provide

Our benefits program is one of the most flexible and progressive in the country. Plus, benefits start on day one, so you have everything you need to make a stress-free transition to life at TCGplayer.

• Comprehensive medical insurance with a variety of plan options to suit your needs
• Dental and vision insurance
• Generous Paid Time Off
• 100% company paid Family Leave
• 401k plan with up to 4% match
• TCGplayer stock options for all employees
• 100% company paid life insurance
• Free therapy, counseling and mental health services
• Paid trips to work with remote teammates

Analyst, Catalog Artist Royalties

locations

• USA – Nashville – 511 Union Street
• USA – Remote Idaho
• USA – Remote Illinois
• USA – Remote Indiana
• USA – Remote Kansas
• USA – Remote Kentucky
• USA – Remote Louisiana
• USA – Remote Massachusetts
• USA – Remote Ohio
• USA – Remote Maryland
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• USA – Remote West Virginia
• USA – Remote Wyoming
• USA – Remote Alaska
• USA – Remote Alabama
• USA – Remote Arkansas
• USA – Remote Arizona
• USA – Remote California
• USA – Remote Colorado
• USA – Remote Connecticut
• USA – Remote Washington DC
• USA – Remote Utah
• USA – Remote Virginia
• USA – Remote Vermont
• USA – Remote Washington
• USA – Remote Wisconsin

time type Full time

job requisition id R-014631

WMG’s top priority is the safety and wellbeing of its team members, artists and songwriters across the globe. In response to COVID-19, WMG is fully committed to helping its people balance their home and life commitments with flexible working options, virtual wellness sessions, and more. WMG strives to maintain a COVID-free workplace. To that end, being fully vaccinated against COVID-19 is a condition of employment for all US new employees, prior to the commencement of employment. If you are hired, you will be required to provide proof of your vaccination as part of your new employee onboarding process, subject to our legal obligation to make reasonable accommodations in certain limited circumstances.

Job Description:

At Warner Music Group we’re all about our people. Our global company is made up of knowledgeable, passionate, and creative iniduals. Our commitment to Diversity, Equity and Inclusion fosters a culture where you can truly belong, contribute, and grow. We believe in each inidual’s value and encourage applications from people of any age, gender identity, sexual orientation, race, religion, ethnicity, disability, veteran status, and any other characteristic or identity.

It is the mission of every member of the WMG team around the world to create a nurturing environment for artists, songwriters, and the people behind the music – at every stage of their career. We strive to set WMG apart by embracing innovation – an integral part of our company’s DNA.

Consider a career at WMG and be a part of one of the most influential forces in culture today.

Analyst, Catalog Artist Royalties

A little bit about the team:

The U.S. Shared Services organization is based in WMG’s Center of Excellence for Shared Services in Nashville, Tennessee (the “Center”). The Center consists of five departments: Analysis, Finance, Legal, Licensing, and Reporting. Employees of the Center provide services to all of WMG’s U.S. record labels, Warner/Chappell Music Publishing, WEA Corp. and Alternative Distribution Alliance (WMG’s distribution companies), and WMG’s other U.S. business units.

The U.S. Shared Services Reporting Department is responsible for managing all of the reporting obligations of WMG’s U.S. record labels (including those operated by the Atlantic Records, Rhino Entertainment, Warner Bros. Records, and Warner Music Nashville) to recording artists, producers, writers and publishers, labor unions, and other external payees. The Department’s services include the following:

• Calculating and paying royalties to recording artists, producers, and other third parties
• Calculating the net profits earned by joint ventures between WMG’s record labels and external parties and then paying those external parties their contractual shares of such profits;
• Calculating and paying mechanical royalties to songwriters and/or their publishers and administrators; and
• Calculating and paying monies due to labor unions pursuant to the terms of the collective bargaining agreements between such unions and the applicable WMG record labels that are signatories to those agreements.

We have transitioned to a hybrid work schedule at this time, allowing our employees to work a combination of in-office and virtual days. These work arrangements will be periodically reviewed based on business needs.

Why this could be your next big break:

Members of the Department work closely with employees in the Business Affairs, Finance, Production, Operations, New Media, and Marketing departments of each label client to fulfill the above-referenced responsibilities for the recordings and record those labels release.

The candidate hired to fill this position will be responsible for entering and maintaining record royalty rates for the applicable royalty recipient in the various record royalty systems that WMG utilizes and processing record royalty statements for the Group’s record label clients.

Here you’ll get to:

• Create and maintain royalty accounts information for royalty recipients in WMG’s artist royalty system, including by updating the recipient’s contact information and tax identification numbers as needed;
• Review and analyze recording agreements, producer agreements and other similar agreements (and any corresponding deal summaries or deal memos) for the purpose of identifying and summarizing the applicable royalty rates, related terms and payee information for a given record or recording and then enter those terms into WMG’s artist royalty system;
• Provide the Income Tracking Team in the Revenue Assurance Group with direction regarding the contractual terms to be applied to third party licensing income, to ensure that royalty recipients are paid properly with respect to third party licenses.
• Provide the Royalty Audit Team with account information related to past royalty statements.
• Link inidual record products to the applicable contractual terms as they have been set-up in WMG’s artist royalty system in a timely manner;
• Perform and review adjustments to existing royalty rate set-ups in WMG’s artist royalty system, as needed;
• Process and review quarterly and monthly artist royalty statements to ensure the accuracy of both the royalty rates applied and the underlying earnings on which royalties are being paid;
• Ensure that artist royalty statements are issued in a timely manner;
• Work with the Legal team to resolve internal/external inquires and update vendor information.
• Assist with WMG’s monthly, quarterly and annual financial close processes as needed by responding to information requests from WMG’s Corporate and Royalty Finance Departments and the Finance Departments of WMG’s U.S. Record Labels;
• Perform any other duties and tasks related to the Department’s role and responsibilities that might be assigned by the Team’s senior management from time to time;

About you:

• Bachelor’s degree (required).
• Candidate should possess 0 to 2 years’ experience working in a position or positions involving the administration of artist royalties.
• Candidate should be prepared to work overtime toward the end of each quarterly royalty statement cycle; candidate should be prepared to schedule vacation days at times that will not conflict with these deadlines, so that their absences do not interfere with their ability to meet royalty statement deadlines.

It would be music to our ears if you also have:

• The ability to work well independently and as part of a team;
• Excellent verbal and written communication skills;
• Excellent analytical, mathematical and organizational skills;
• The ability to meet deadlines consistently and effectively while working under pressure;
• The ability to manage multiple assignments at any given time and prioritize them effectively and appropriately; and
• Strong computer skills, including strong data entry skills (with an emphasis on accuracy) and strong proficiency using Microsoft Office’s Excel, Word and PowerPoint applications; familiarity with Microsoft Office’s Access application is preferred, but not required.

Love this job and want to apply?

Click the “Apply” link at the top of the page, or apply directly with your LinkedIn. Applying with LinkedIn will import all of the information you put in your profile, but will still allow you to upload a resume and cover letter.

Don’t be discouraged if you don’t hear from us right away. We’re taking our time to review all resumes, and to find the best people for WMG. Thanks for your interest in working for WMG. We love it here, and think you will, too.

#LI-Remote

WMG is committed to inclusion and ersity in all aspects of our business. We are proud to be an equal opportunity workplace and will evaluate qualified applicants without regard to race, religious creed, color, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, marital status, medical condition as defined by state law (genetic characteristics or cancer), physical or mental disability, military service or veteran status, pregnancy, childbirth and related medical conditions, genetic information or any other characteristic protected by applicable federal, state or local law.

Copyright © 2022 Warner Music Inc.

Circle is looking to hire a Business Strategy and Operations Intern to join their team. This is an internship position that can be done remotely anywhere in the United States or on-site in Los Angeles CA.

0x is looking to hire a Digital Designer to join their team. This is a full-time position that can be done remotely anywhere in the United States or on-site in San Francisco CA.

We are the trusted advisors to the world’s leading businesses, governments, and organizations – helping to secure their networks, data, and applications. Whether they’re looking to safeguard their critical infrastructure or credit cards; social media or mobile games; flight navigation systems or frozen waffle factories — we’re right there, advising every bit of the way.

We’re searching for a project manager to coordinate internal practice development projects for our human resources department.

You’re a go-getter seeking a new opportunity that will push you to grow. You can handle a number of complicated situations to get things done. Having several projects at once doesn’t fluster you in the slightest; you coordinate with a prowess that Mission Control would envy. For you, no job is too small. You take pride in what you do, and that is evident in everything you do.

Professionally, you have a few years under your belt as a project manager – and you’re hungry to further your professional development. Your experience includes managing long-term projects, specifically for internal stakeholders, preferably in the HR space.

Personally, you are a charming social butterfly who recognizes and believes in the value of relationship-building with your co-workers. You genuinely care about those you work with and strive to help them reach their goals with each project. You can anticipate needs before they manifest into reality. Additionally, you don’t back down from unforeseen challenges. In fact, you welcome them – bring it on!

Responsibilities will include but not be limited to:

• Leading multiple projects and priorities concurrently
• Developing and maintaining project plans, including documentation of project scope, objectives, deliverables, key milestones, timelines, schedules, internal resources, and project dashboards
• Planning out new initiatives using project management best practices and eliciting the needed information (goals, timelines, dependencies) from relevant stakeholders
• Participating in cross-functional teams to develop/ adapt processes, policies, and workflows to improve efficiency, accuracy, speed, quality, etc.
• Coordinating multi-faceted events, such as conferences and multi-day training events
• Developing team OKRs to align with customer success department goals

We believe that what we do makes an impact, and our culture reflects it in the best possible way. Every one of us plays a role in our success. We value our time and our well-being, we love what we do, and we look out for one another. Bishop Fox offers competitive salaries, flexible schedules, travel opportunities, and a one-of-a-kind environment. For the right candidate, it will feel like a second home

In addition to the above, the following is a list of skills and traits that describe you. If you have most of these, we’d like to speak with you.

Work Experience and Education

• 5+ years of experience in managing projects
• Experience in HR or working with HR stakeholders
• Proven track record implementing company-wide HRIS systems
• Bachelor’s degree in Business, Computer Science, or related field
• A Project Manager Professional Certification (PMP) or Certified Associate in Project Management (CAPM) certification is a bonus
• Technical aptitude – experience in IT will help you to succeed

Technical Skills

• Solid technical background, with demonstrated experience executing complex IT projects
• Strong project management skills, including defining, organizing, planning, and executing projection from vision through implementation
• Experience with and use of industry recognized project management software
• Reporting experience and an aptitude for communicating status updates and roadblocks to leadership

Soft Skills

• Excellent decision-making skills with an assertive and proactive communication style
• Strong analytical, triage, and problem-solving skills
• Careful attention to detail, accuracy, and follow up
• Self-motivation is key – no one can push you farther than yourself
• Flexibility – you can adopt to all kinds of (sometimes strange) situations with ease

This position is open to fully remote candidates located in the United States and to candidates located in Guadalajara or Mexico City, Mexico.

Interested? Drop us a line today!

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or veteran status                              

Are you a Typescript developer with strong web scraping skills looking to join a great remote team working on some interesting and difficult problems? We are an eCommerce software company doing things a little differently and we are searching for a developer that has experience using Node for web scraping, AWS Lambda and writing scalable software to join us.Job Requirements:**- Web scraping and data processing, and web automation- Data Feeds or APIs with different data formats (Delimited files, JSON and XML)- Typescript and NodeJS in developing web apps- Rest APIs and web services- AWS Lambda, SQS, and Gateway- Experience working with a lot of data- Previous responsibility with production systems- Good spoken and written English skills- Ability to communicate clearly and directly with other engineers- You write clean code- You are able to work full-time Monday – FridayAbout OAGenius:With eCommerce and online selling at an all-time high, our team develops tools to help eCommerce businesses increase sales and stay organized in their day-to-day operations.We are an established SaaS company in the US experiencing explosive growth. As a group, we are determined to help automate all aspects of the eCommerce business while improving sales and profitability.Our fully-remote global team is driven by our enthusiasm for technology and eCommerce. At OAGenius we are goal-oriented and always embrace the ideas of our team members; we don’t put each other down, we only push each other to rise to the occasion. Team members enjoy the flexibility to solve problems creatively.It would be nice to have some of these qualities:- Ability to think critically and creatively to solve problems- Willingness to help design the architecture and future direction of the project- React; for pages of low complexity- AWS Cloudwatch; logging, metrics and alarms- CI/CD workflows- Jest Be sure to mention the word **BONUSES when applying to show you read the job post completely. This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human / RMjYwMDozYzAxOjpmMDNjOjkyZmY6ZmUyMzo0NDNm.#Salary and compensation

"

Who are we?

We are Curri and our mission is to be the way the world delivers construction and industrial supplies. Curri provides on-demand, last-mile logistics for construction and adjacent industries with our nationwide fleet of cars, trucks, and flatbeds. Curri was founded in 2018 and was a part of the YC S19 Batch. We are a fast-growing start-up with over 100+ employees located all across the United States working in a remote environment. We're solving a massive, global problem of inefficiency in the construction industry. We imagine a world of efficient construction sites resulting in a net win for the entire world. Find out more at curri.com

Our exceptional internal teams are the special sauce that makes Curri the way the world deliveries construction and industrial supplies. As a Manager, Customer Success, you will manage a team of Customer Success Managers and Associates who are the face of Curri to our customers. The success of the team relies on your direction and coaching. This starts with putting the people on your team first, so they are empowered to put customers first.

Responsibilities

* Work in collaboration with Sales, Enterprise, Technology, and the other Curri teams

Requirements

* Bachelor’s degree preferred

What is in it for you?

* You will have the opportunity to work for a fast-growing start-up on a erse team where you can make a huge impact by doing meaningful work

#LI-Remote

Be sure to follow us on Twitter, LinkedIn, Facebook and Instagram.

",

About UsPhylum is defining the future of software supply chain security. Our technology applies machine leaning, deep analytics, and static code analysis to defend systems from far more than known software vulnerabilities. We’re on a mission to help companies defend their systems and stay ahead of today’s cybersecurity threats and emerging attack vectors.As a venture-backed start-up, we’re off to the races. Now is an exciting time to join our growing team and have a huge impact.We’re looking for a Director of Sales to work along side our Chief Revenue Officer (CRO) to lead our sales and GTM efforts in the Central/Western US & Canada.Phylum is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other characteristic protected by applicable law.#Salary and compensation

"

Who are we?

We are Curri and our mission is to be the way the world delivers construction and industrial supplies. Curri provides on-demand, last-mile logistics for construction and adjacent industries with our nationwide fleet of cars, trucks, and flatbeds. Curri was founded in 2018 and was a part of the YC S19 Batch. We are a fast-growing start-up with over 100+ employees located all across the United States working in a remote environment. We're solving a massive, global problem of inefficiency in the construction industry. We imagine a world of efficient construction sites resulting in a net win for the entire world. Find out more at curri.com

As a Customer Success Manager, you will be tasked with managing regional-level relationships and key branch-level relationships with nationwide and regional construction wholesalers. Your objective is to improve retention and increase the usage of locations in your region. This task is never accomplished alone. Our exceptional internal teams are the special sauce that makes Curri the way the world deliveries construction and industrial supplies, and the Customer Success Manager is a central figure working not only to grow his or her own accounts but also to encourage and support others in the process.

Responsibilities

* Manage multiple existing regional accounts by connecting with leadership from those companies on a weekly, monthly, or quarterly basis

Requirements

* Bachelor’s degree preferred

What is in it for you?

* You will have the opportunity to work for a fast-growing start-up on a erse team where you can make a huge impact by doing meaningful work

Be sure to follow us on Twitter, LinkedIn, Facebook and Instagram.

",

"

Who are we?

We are Curri and our mission is to be the way the world delivers construction and industrial supplies. Curri provides on-demand, last-mile logistics for construction and adjacent industries with our nationwide fleet of cars, trucks, and flatbeds. Curri was founded in 2018 and was a part of the YC S19 Batch. We are a fast-growing start-up with over 100+ employees located all across the United States working in a remote environment. We're solving a massive, global problem of inefficiency in the construction industry. We imagine a world of efficient construction sites resulting in a net win for the entire world. Find out more at curri.com

As a Customer Success Manager, you will be tasked with managing regional-level relationships and key branch-level relationships with nationwide and regional construction wholesalers. Your objective is to improve retention and increase the usage of locations in your region. This task is never accomplished alone. Our exceptional internal teams are the special sauce that makes Curri the way the world deliveries construction and industrial supplies, and the Customer Success Manager is a central figure working not only to grow his or her own accounts but also to encourage and support others in the process.

Responsibilities

* Manage multiple existing regional accounts by connecting with leadership from those companies on a weekly, monthly, or quarterly basis

Requirements

* Bachelor’s degree preferred

What is in it for you?

* You will have the opportunity to work for a fast-growing start-up on a erse team where you can make a huge impact by doing meaningful work

Be sure to follow us on Twitter, LinkedIn, Facebook and Instagram.

",

"

Who are we?

We are Curri and our mission is to be the way the world delivers construction and industrial supplies. Curri provides on-demand, last-mile logistics for construction and adjacent industries with our nationwide fleet of cars, trucks, and flatbeds. Curri was founded in 2018 and was a part of the YC S19 Batch. We are a fast-growing start-up with over 100+ employees located all across the United States working in a remote environment. We're solving a massive, global problem of inefficiency in the construction industry. We imagine a world of efficient construction sites resulting in a net win for the entire world. Find out more at curri.com

As a Customer Success Manager, you will be tasked with managing regional-level relationships and key branch-level relationships with nationwide and regional construction wholesalers. Your objective is to improve retention and increase the usage of locations in your region. This task is never accomplished alone. Our exceptional internal teams are the special sauce that makes Curri the way the world deliveries construction and industrial supplies, and the Customer Success Manager is a central figure working not only to grow his or her own accounts but also to encourage and support others in the process.

Responsibilities

* Manage multiple existing regional accounts by connecting with leadership from those companies on a weekly, monthly, or quarterly basis

Requirements

* Bachelor’s degree preferred

What is in it for you?

* You will have the opportunity to work for a fast-growing start-up on a erse team where you can make a huge impact by doing meaningful work

Be sure to follow us on Twitter, LinkedIn, Facebook and Instagram.

",

We are seeking a Sales Rep who will bring both experience and enthusiasm to the table. This position has a base + commission model, and does not require any prospecting as we will provide you with the leads. You will be responsible for nurturing deals to closing. This is a fully remote role and preference will be given to those able to service EMEA and APAC time zones. Impeccable English is a must.

Day-to-Day Responsibilities:

Be responsive and motivated to convert hot leads into new customers.

Agree and achieve growth and sales targets

Document all activities and customer touch-points in the CRM (hubspot)

Requirements:

- IT literacy

- Previous Sales experience 

- Strong communication and negotiation Skills

- Sharp attention to detail

- Excellent listening and presentation abilities

- Strong verbal and written communication skills

Salary and compensation

Location

KAYAK, part of Booking Holdings (NASDAQ: BKNG), is the world’s leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car, cruise, or vacation package. We’re also transforming the in-travel experience with our app and new accommodation software. For more information, visit www.KAYAK.com.As an employee of KAYAK, you will be part of a global network that includes OpenTable and KAYAK's portfolio of metasearch brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined. Many employees are dedicated to one brand, but we all have the benefit of using each others strengths and insights. Together, we're able to help people experience the world through dining and travel.The Ads Team in KAYAK comprises four separate teams that are organized around abilities, with each team having a different focus area, these teams are 1. Ad Sales – Selling to our partners direct and through media agencies, 2. Account Management – working in partnership with the ad sales team to make sure KAYAK is delivering against our partners critical metrics 3. Key Accounts – Management of our largest advertising partnerships 4. Advertising Operations – Making sure our campaigns are set up accurately, on time and troubleshooting any technical issues. The teams combined are responsible for delivering KAYAKs advertising revenue goals and driving travel ad innovation. As advertising specialists, this team has in-depth knowledge across a breadth of topics and ensures that this knowledge is used in the best way to meet our clients’ needs.The Associate Media Strategy Manager will work within our Account Management team, where they will be handling inventory requests coming from our sales team, crafting and setting up reporting for our partners, proactively monitoring our ad products yield and analyzing our available inventory and working with team leaders on how best to package and sell these available impressions/clicks.In this role, you will: * Deliver a phenomenal service –your collaborators will be our sales, account management and partnerships teams where you will be expected to deliver against certain SLAs to meet our advertiser needs* Deliver results – you will understand and deliver the key objectives for the team and understanding our partners needs and requirements to deliver against their requirements.* Drive business growth – the growth of our business depends on us better monetizing our products and monitoring our yields to maintain incremental growth against our organic search product.* Demonstrate analytical leadership – you will need to demonstrate high level analytical skills to be able to meet the needs of our partner requirements and deliver accurate inventory forecasting for our team.Please apply if you have: * 2 + years of experience in an inventory management role publisher or as a planner in a media agency* Strong analytical ability* High attention to detail* Excellent written and spoken communication skills* Solid understanding of CRM (Salesforce) & DFP* Knowledge of Dashmore, Cognos, Tableau desirable* Proficient in Microsoft Office especially Excel & PowerPointDiversity and InclusionWe aspire to have a workplace that reflects all of the erse communities we serve. We know that when we have erse teams we produce more creative ideas, products, and better outcomes for our team members. OpenTable/KAYAK is proud to be an Equal Opportunity Employer, and we welcome and encourage candidates from all backgrounds and experiences to apply for roles on our team. Whoever you are, just be you.We will ensure that iniduals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation. #LI - BB1 #Salary and compensation

"

Fieldguide builds enterprise automation and collaboration software that powers leading assurance and advisory firms. Our customers include top-100 CPA firms who trust Fieldguide to deliver efficient IT and risk audits for leading companies. By digitizing and automating the end-to-end engagement workflow, we are enabling firms to transform their practices, win new business, increase margins, and build stronger client relationships.

Our platform augments practitioner expertise with a flexible workflow automation engine across a variety of trust and transparency services, such as cyber and information security standards like SOC 2, NIST CSF, and ISO 27001, in addition to regulatory standards like SOX404 and PCI DSS, on a single, cloud-native platform.

**‍

The role **

As a Customer Support Representative at Fieldguide, you will be an integral, early member of our go-to-market team, working to make significant impacts in building our customer success function. 

You will provide all Fieldguide customers with world-class support built to maximize our customers’ return on investment quickly and continuously. As a trusted expert on the Fieldguide platform, you will partner closely with firms to ensure their ongoing success with Fieldguide.

**‍

What you’ll do **

*

**Build trust with customers.** Respond quickly and accurately to client requests for assistance, always with a positive attitude.
\

*

**Guide growth and mitigate risks.** Communicate with your Go-To-Market peers on where clients may have unmet needs we should be addressing.
\

*

**Advocate for the customer.** Be the link between the customer and Fieldguide’s Engineering, Product, Design team. Be aware of and communicate customer needs internally to help shape the product roadmap. Help the customer participate in deployment of beta features, facilitating a frequent feedback loop.
\

*

**Bolster onboarding and retention.** Assist in customer database setup and template creation to ensure a world-class client experience.
\

*

**Enhance helpful documentation.** Create written and visual resources for our customer base to allow for self-service help.
\

‍

The unicorn we’re looking for

*

**Unrivaled passion for helping customers.** You take pride in going above and beyond to ensure every customer has a delightful experience.
\

*

**You are a team player, and you are mission-first.** You’re joining a hard-working team that trusts each other deeply. We won’t compromise on this. 
\

*

**Hands-on experience** in product support, customer success, customer service, or similar, at a top management consulting firm or high-growth startup. Strong technical support skills helping complex organizations solve problems. Track record of exceeding metrics and goals while serving enterprise customers.
\

*

**Deep industry knowledge** of assurance and advisory services, preferably with exposure to cybersecurity or regulatory standards.
\

*

**Project management proficiency** with proven ability to prioritize and manage multiple customers, projects and requests with little direct oversight. You are able to professionally problem-solve while juggling many different tasks. 
\

*

**Executive presence and ability to influence change.** Demonstrated history of communicating effectively with customers and across internal teams.
\

*

**Bias towards action.** You take ownership of projects end-to-end and see them through to completion, with minimal direction or oversight.
\

‍

‍About Fieldguide

Fieldguide is establishing a new State of Trust for global commerce and capital markets. 

We’re based in San Francisco, CA, but built as a remote-first company that enables you to do your best work from anywhere. We're backed by top investors including 8VC, Floodgate, Y Combinator, DNX Ventures, Global Founders Capital, and many more.

At Fieldguide, we are committed to building a erse and inclusive company that celebrates iniduals of all backgrounds. We’re an equal opportunity employer and encourage all applicants.

",

GitBook is a modern documentation platform. Our ambition is to empower teams through a new document standard, suited for modern work and collaboration. GitBook is now used by over 2M users and thousands of teams such as Adobe, Netflix, Apple, Snyk, and Google and backed by top partners such as P9 Capital, Notion Capital and Fly VC.We are looking for an experienced Sales Operations Manager to support our growing Sales and Customer Success team. You’ll serve as the right hand of our Head of Sales and Customer Success, passionate about success outcomes for sales and customer success by driving strategy and process. This role is critical to enabling GitBook to scale global revenue across our assisted sales motions. As an early member of the team, this is an outstanding opportunity to define sales and customer success operations processes from the ground up.More information💲💲Compensation: £65,000 - £70,000 🌎 Location: Europe / Remote🙌 Every single team member is a valued addition to our culture, so it's important for us to state our values - https://jobs.gitbook.com/our-values👍 Have a look at GitBook's Perks & Benefits - https://jobs.gitbook.com/perks-and-benefits #Salary and compensation

What we do:Reinventing the way people access and use credit.Migo is an embedded lending platform that enables companies to extend credit to consumers and small businesses in their own apps. Migo builds proprietary ML algorithms to assess credit risk using the company’s data then automates credit facilities via cutting-edge cloud infrastructure, simplifying the complex world of lending with a simple API. This way Migo expands economic access by enabling credit for populations ignored by traditional credit bureaus, in many cases providing life-changing opportunities to lower-income customers. Migo is headquartered in San Francisco and currently operates in Nigeria and Brazil.What you will do:The Strategy team aims to support Migo in shaping and implementing its overall business strategy. Therefore, the team is seeking a highly self-motivated inidual to support Migo’s strategy management activities. The ideal candidate will be a team player with solid research and analytical skills and a keen interest in learning about the world of digital finance and financial inclusion in emerging markets. As an Intern on the strategy team, you will be expected to participate in team meetings, conduct critical market research, become familiar with the various tools used by the team for partner management activities, and assist team members with ad-hoc tasks where required. This is a cross-functional role, requiring close collaboration with our Business Intelligence, Product, Growth, Finance, and Data Science teams.#Salary and compensation

We are looking for 1-2 Customer Care Specialists that are interested in building a global safety net with us.

🚀 About SafetyWing

Our top priority is to help our customers find solutions that help them get what they want and need. Within the boundaries of honesty and effective communication, we aim to have conversations that make our customers not only happy supporters of SafetyWing but happy in general.

We are headquartered in San Francisco, while our international team is fully distributed, stretching ten time zones (Finland to California). We are on a mission to remove the role of geographical borders as a barrier to equal opportunities and freedom for everyone. And we are doing that by creating simple health insurance, and retirement products for remote workers worldwide, as a replacement for national welfare systems.

We provide 24/7 support to our members and work with a ‘follow the sun’ model. That means we don’t do night shifts or very early mornings. While we work location independently we do have a friendly and helpful global team and we’re also definitely working for someone who is a joy to work with.  Below are some of the principles we live by:

• Be honest

• Help the customer

• Be clear and concise

• Be kind and make the customer happy

👩‍💻 The position

We are looking for a Customer Care Specialist (part-time with the option of going full-time)  to join our fully remote team in a fast-growing startup. We love to be helpful and guide our customers with any problem, big or small.

Currently, we have two products: Travel Medical Insurance and Health Insurance (for companies and iniduals)

👉 What you do

• Answer customer questions via live chat, email and phone support

• Proactively look on how to improve the customer experience

🧪 What’s needed for this position

• Excellent English language skills (written and spoken)

• The ability to work independently and to be a problem solver

• Weekend availability

• Nice to have: experience with insurance, customer service or health care

• Your timezone: We need team members in Europe,  Asia and America. As we are fast growing, please show your expression of interest for other timezones.

🧘 What we offer

• A fantastic team to work with

• Full-time/part-time opportunities

• 17 USD/hour

• Long-term opportunities

Find out more about us and our products at www.safetywing.com

We are looking forward to hearing from you!

Salary and compensation

Location

At LifeStance Health, we strive to help iniduals, families, and communities with their mental health needs. Everywhere. Every day. It is a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing behavioral health practice group in the country, now is the perfect time to join our clinical team! Annual Stock Awards and Sign-on Bonus offered to eligible clinicians. Hybrid work available for many clinicians. Allowing Remote Work / Work from Home (WFH) via telehealth option as well as seeing clients in-person at one of our outpatient clinics.We are actively seeking a full-time (30 hours or more) Psychiatric Nurse Practitioner (PMHNP) to join our group in California.  While working with us, you will have the ability to treat the way you want to treat. Nurse Practitioners with us have the opportunity to do as much or as little psychotherapy as they like.  Additionally, providers have the ability to create their caseload and number of patients they would like to see. To learn more please contact Nick at [email protected]About LifeStance Health LifeStance is a national provider of mental healthcare services focused on evidenced-based, medically driven treatment services for children, adolescents and adults suffering from a variety of mental health issues in an outpatient care setting, both in-person at its 500 clinics nationwide and through its digital health telemedicine offering. At LifeStance, patient care is paramount – the driving force in everything we do. LifeStance is committed to state-of-the-art clinical excellence, to partnership and collaboration with other treating health care providers to ensure continuity of care, to utilization of data to inidually tailor services for continual improvement in outcomes, and to empowering patients to make informed choices and help them achieve their goals. This is offered in a compassionate and safe environment that provides education, support, and best practices in integrated care. LifeStance employs 5,000 psychiatrists, psychologists, nurse practitioners, and licensed therapists to provide comprehensive mental health treatment services for patients of all ages. Every LifeStance team member is dedicated to providing the utmost in compassionate care and treatment to serve the specific needs and concerns of each inidual patient. To learn more, please visit www.LifeStance.com. LifeStance is an equal opportunity employer. We celebrate ersity and are fully committed to creating an inclusive work environment for all our employees. #Salary and compensation

"

At Convex, we build the leading B2B platform for the fast growing commercial and building services industry. Our software provides rich data on every commercial property in the US (~63M) and workflow software built on top of that. For our users who serve these properties, that data and workflow becomes their secret weapon; there's nothing else like it available in the market today. Our customers rely on Convex to identify, win, and manage new growth opportunities.

We are based in, and love, the seven square miles of San Francisco, but our customers (and employees) live and work in almost every state in America. They include some of the largest enterprises in the country, like Siemens and Carrier, and smaller businesses we care just as deeply about.

Customer Success Manager

Ready to apply your skills to strategically high priority topics and solving them end-to-end from inception all the way to implementation? As a Customer Success Manager at Convex, you will start interacting directly with our commercial and enterprise level customers on their entire post-sale journey. You will work closely with our leadership team to drive strategic and tactical decision making. You will always be a thoughtful listener to, and fierce advocate for, our growing customer base. By helping us retain and delight our users, you will have the unique opportunity to improve productivity and efficiency across the second largest sector in the global economy, construction & services.

You will report to the VP of Ops & Customer Success and work closely with our COO and all other functions to make Convex CS function a more efficient organization serving our customers every day.

Responsibilities

* You have a passion for business intelligence and partner with our senior leadership to identify trends quickly and provide the analytical support to make the right decisions and then go implement them

Qualifications

* A Bachelor’s degree and 5+ years of experience in consulting, investment banking, business operations, or business analytics

Benefits

*

Generous employer contributions towards medical, dental, and vision insurance 
\

*

Paid parental leave of up to 4 months with 100% pay
\

*

Flexible & generous time-off plans (including mental health days!)
\

*

Income protection through short-term and long-term disability plans
\

*

Tax-favored benefits such as Retirement Savings plans and Flexible Spending Accounts
\

*

Commuter programs
\

*

Healthy lunch, drink, and snack options at our corporate office
\

*

Flexible hybrid & remote work options
\

About Convex

At Convex (YC W19), we’re building the leading B2B full-stack software platform for the $400bn+ commercial services market. It's a 100-year-old industry impacting millions of people every day. We already work with some of the largest enterprise companies in the sector and were one of the fastest growing companies in the Winter 2019 YC batch. Based in San Francisco, our investors include Fifth Wall, Emergence Capital, GGV, 1984 Ventures, UP2398, Liquid2 (Joe Montana), YCombinator, the founders of PlanGrid, and others.

At Convex, we welcome erse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us!

Convex is an equal opportunity employer and values ersity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you need assistance or an accommodation due to a disability, please let your recruiter know.

",

DISQO is changing the way that the world’s largest brands, agencies and consumer intelligence companies get to know their consumers. We’ve built the first identity-based platform that combines consumer attitudes and behaviors together to power the most accurate and predictive insights solutions for our customers, and we do all of that with the willing participation of our consumers and without using outdated technologies like third-party cookies. We help our customers get a cross-platform view into consumer sentiment, measure advertising effectiveness, analyze consumer purchase journeys, and ultimately grow their brands.Our mission at DISQO is to engage people to share their opinions and behaviors openly to help our customers make the right decisions. With over one million active members sharing their attitudes and behaviors, DISQO is looking to expand, improve and create world-class applications for people to openly share their data for research.We are looking for Sr. Data Analyst to join our Ad Measurement team. You will help us define and build our next generation of Ad Measurement products based on insights and market research using DISQO’s unique behavioral data. If you have passion for data analysis and have a product & growth mindset we would love to talk to you. #LI-Remote #LI-FP1Perks & Benefits:·100% covered Medical/Dental/Vision for employee, 80% for dependents·Equity·Generous PTO policy·Flexible work hours·Happy Hours·Quarterly Offsites·401K·Life Insurance·FSA·Paid Maternity/Paternity leave·Disability Insurance·Travel Assistance Program·24/7 Counseling Services offered to employeesDISQO is an equal opportunity employer. Discovery, innovation, and growth are possible when we open ourselves to new possibilities, perspectives, and approaches. That’s why, at DISQO, we welcome, support, and empower iniduals from erse backgrounds. Exceptional teams are rooted in extraordinary people, each with a unique story and a compelling set of skills. DISQO does not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.*Recruiting firms that submit resumes to DISQO without first entering into a written contract will not be entitled to any compensation on candidates referred by that firm. #Salary and compensation

At BioRender, our mission is to empower the world to learn and communicate science faster through visuals. We are passionate about democratizing science communication in order to accelerate scientific discovery and understanding. We're looking for amazing people to help create the world’s go-to-place and platform where science is communicated. Come join us!With a strong product-market fit, more than one million passionate users worldwide, and a track record of company profitability (despite only having raised a seed round!), BioRender is on a sharp growth trajectory that presents ample opportunity and challenge for our first Head of People. Since early 2020, we’ve quadrupled our team size and shifted to a remote-first workplace; we’re now fast-approaching 100 people and plan to double in size by the end of 2022. We’re looking for someone who is excited by the complexities of rapidly scaling a remote-first company and can draw on their past experiences to guide us through this hypergrowth. As a part of our executive team and reporting to our CEO, you’ll be the strategic leader managing all things People Ops at BioRender. You’ll nurture and sustain our high performance culture, help everyone feel challenged and fulfilled at work, and set us up strategically for rapid, scaleable organizational growth.In turn, we’ll set you up for success: you’ll have a solid foundation of processes and programs to build off of and further shape, and the support of a 7-person People team spanning HR, Talent, and Office & Culture functions. BioRender is remote-first; though this role would involve regular (2-4x/quarter) travel to our Toronto office.#Salary and compensation

Experience Level: Senior

We're looking for an Aha! Expert with solid Product Management experience. Are you obsessed with building great products? Do you love product strategy and product planning using Aha!? Then keep reading.

You’ll be part of the Modus Create Product Strategy team. As a consulting company, modus has achieved key partnership recognitions including Atlassian Platinum, AWS Select, and of course, Aha! You’ll be a specialist inside the Product Strategy team which is focused on driving real outcomes for different companies. Modus teams consult with our clients to discover and align on product goals and visions, understand problems, and ideate on solutions In your day-to-day client work, you will regularly interact with the client’s product team.

This position focuses on performing Aha! customizations, setup and roadmap report generation. These will often happen in the context of shorter engagements, but you may do some ongoing work for an existing client to support their product practice with an eye to Aha! You’ll have the following responsibilities for these short term strategy projects:

Assess Needs Surrounding Aha!

You will want to get a picture of their product management processes and strategy and how this might be best adapted or configured to Aha! You will look to get an understanding of external apps that could be or should be integrated with Aha! This includes issue tracking software like Jira or anything else that could bridge into Aha! You are equally comfortable talking to C-suite or key stakeholders and understand what kinds of reports and roadmaps are meaningful to them. You are experienced with the change management required to implement new tools and processes. You can translate your implementation plan into training and are skilled at facilitating a workshop/training session to encourage adoption.

Administer Aha!

You feel very comfortable working in Aha! You have 2 years of consulting experience working with Aha! and as a bonus, are Aha! certified. You are adept at organizing epics and features, setting releases, customizing roadmaps and reports. You understand how issue tracking integrations work and are able to navigate the gotchas to ensure live roadmaps show the true status of work in progress. You are familiar with the ideas portal and how to set it up and configure it.

Real-World Product Management

You have a minimum of 4-6 years of experience performing the day-to-day work of an Agile Product Manager. You have a high proficiency in technical or business acumen and excel at managing across the largest and most complex engagements. You are self-organized and comfortable taking the lead and guiding by example. You have experience leading consulting engagements. You have a good understanding of a Scaled Agile framework and (as a bonus) are certified in SAFe®

Location

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https://skio.com/careers/

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https://skio.com/careers/

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About the Role:

Clipboard Health is looking for a data-driven and creative inidual to join the team as a Customer Strategy & Experience Leader. In this role, you will be responsible for a specialized team of support agents and leads who are working to create wonderful experiences for our customers. You will manage the team leads and hold their teams accountable for hitting our specific KPIs and departmental goals, with the main focus always being ensuring that our healthcare professionals and facilities get the best support possible.

Read more about the role and apply directly here in our job dashboard in Greenhouse: https://grnh.se/51e80a4d4us

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At AgileMD, we are building the most advanced real-time predictive analytics and clinical algorithms platform for hospitals. Our cloud-based engine helps thousands of doctors and nurses around the country make medical decisions so that every patient receives the highest quality and value of care based on the latest medical knowledge and data.

AgileMD’s products integrate with the electronic medical records systems of large hospital systems and deliver highly available, robust tools. These tools ingest, transform, and analyze large amounts of patient data in real-time and make complex risk assessments and predictions. All of this is done across a distributed infrastructure that must provide high availability and adhere to the strictest security standards.

We’re looking for technical support analysts and engineers who are analytically-minded, are resourceful and fast learners, and who above all develop positive working relationships with colleagues, both internal and external. In this role, you will provide high-quality technical support for AgileMD’s hospital customers to implement, optimize, troubleshoot and resolve complex technical and functional systems from customers across the US. You’ll be working closely with clinical and technical contacts at hospital systems through email, phone, zoom, and in-person interactions plus using helpdesk and incident tracking systems. You’ll be joining a growing support team while stepping into a role with high expectations and responsibility. The team will provide comprehensive support to help you succeed. Our products and services are full of opportunities to solve hard problems that truly touch and change the course of patient lives.

Requirements

This role is a technical position focused on the delivery of world class products and services. In this role, you will be:

* Taking ownership of customer reported issues and seeing problems through to resolution

Requirements - Who you are

* Bachelor’s Degree in Computer Science Engineering (or related technical discipline)

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At Lumify, we're building the world’s first super app for healthcare workers. And we're hiring!

Lumify unifies all of the gear and resources healthcare workers need into one app. By integrating the most popular brands, organizations, and resources into a single digital home, we’re making it easy for healthcare workers to buy, share, and find the gear and resources they need to excel at the bedside and beyond.

Backed by top investors such as Y Combinator, Flare Capital, Crista Galli Ventures, Fresco Capital, Adam Grant, and Papa’s Founder; Andrew Parker, we are projected to be a forerunner in the nursing technology space with an industry that is growing rapidly and in dire need of retention tools now more than ever.

Our founders (Anthony & Jennifferre) are Registered Nurses who worked clinically during the COVID-19 pandemic where the idea for Lumify began. Lumify launched in early 2021, and we now have over 50,000 healthcare workers using Lumify. We're a small (but growing!) team that works remotely all around the world.

The Role:

Lumify is looking for a full-time Customer Experience Lead to help us achieve our mission of ensuring that all healthcare workers have access to the gear and resources they need to excel at the bedside and beyond.

As our Customer Experience Lead, you’ll be responsible for managing Lumify user needs and building a world-class customer experience for both Lumify products and marketplace.

At Lumify You Will:

* Build a sustainable and scalable structure for ensuring all Lumify customers have a world-class shopping experience

What We're Looking For:

* Experience working in e-commerce, healthcare, or an aligned industry

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Location: London, UK (Hybrid) or US (Hybrid)

Hey there! 👋 Lasse here - Founder/CEO of LiveFlow.

Providing outstanding customer support is one of my personal highest priorities at LiveFlow, and so is it for our whole team.

Up until now, I’ve personally (with help from our brilliant team!) done all of our customer support, and I love it. 💙

Helping someone to achieve success with LiveFlow is incredibly rewarding to see.

Now, our customer base is currently growing incredibly fast, and I’ve never scaled a customer success program so I need someone to help me! (aka. you? 🙂) Someone to lead customer success, to create an outstanding customer experience, and maintain a CSAT score of >98%.

Having that said, I will continue to be very hands-on, and I’ll do daily customer support with you (be it anytime of day that I’m awake!) 🌝

My personal goal for you is that you join us as our Customer Success Lead, but eventually grow into our Head of Customer Success, where you will build your own team and lead the success/support function.

I could speak for hours on how important customer success is, but I know you are busy, so here are some examples of what our customers say about our current support.

IMAGES/SCREENSHOTS OF REVIEWS FROM QBO: https://quickbooks.intuit.com/app/apps/appdetails/LiveFlow/en-us/

Now, we’ve done a good job so far, but we need to scale our customer success efforts to support thousands of customers.

Read on! 😍

Who we are looking for?

We are looking for someone who loves to help people. Someone who loves to help customers. Someone who loves to provide outstanding experiences — whether that be in software, hospitality, dining or something else.

We are looking for someone who is incredibly ambitious for their own career. You don’t see this role as the end game. You are hungry to grow, you are hungry for new challenges, you are hungry to learn.

We are looking for a true problem-solver. You get energised by problems, and you jump on them to solve them. You think strategically, and whilst you love solving problems, you don’t scale problems. You create sustainable solutions, and then scale.

Alright — let me tell you about the challenges you’ll get to solve with us, shall we?👇

What challenges you will help us solve?

You will help us to:

Figure out how to provide outstanding support, at scale.Figure out what the right combination of self-guided support (i.e. help articles, videos) and live 1:1 support looks like.Turn our customers into product evangelists, such that customers can help other customers achieve their goals.Create and execute a customer support content strategy (i.e. written guides, videos, live webinars etc.)Answer any questions you think we should solve that we don’t know about yet! Please help us understand our unknown unknowns

What will you be doing on a day-to-day basis to help us solve the challenge above?

Live Support:

* Proactively identify customers who aren’t maximizing their opportunity with LiveFlow and reach out to create an action plan to help them achieve success

Content Strategy & Execution:

* Write product guides to help customers resolve issues by themselves

Onboarding & Activation:

* Identify problems in our onboarding flow, and inform solutions to our product & engineering team

Everything else: At LiveFlow, we don’t limit ourselves to the realms of our roles or titles. See something in another area that needs to be fixed or should be improved? Go and do it!

You are right for this role if:

You have deep empathy; both for people in general, and of course for customers.You are a teacher at heart; you can distill complex things into simple concepts to empower customers.You love to solve problems; especially those you don’t know how to solve yet.You are incredibly ambitious; you have big dreams, in life and at work. You are always hungry for more.You have at least 2 years of relevant experience; ideally in a high growth B2B SaaS startup.

What we can offer you:

* To be on the ground floor of building a company and get direct exposure to every function of the business

Salary, Equity & Benefits:

Base salary: You will get a competitive base salary. It’s unlikely it will exceed your current base salary; we’re a startup and managing cash is vital to usEquity: You will, however, receive a substantial equity package that will make you feel like a real owner of LiveFlowUnlimited vacation/paid time offHealth and dental insuranceAll the latest tech you need; MacBooks, Monitors, etc.Monthly budget to spend on books and conferences to ensure you are always up-to-date with the latest developments in your fieldFlexible working hours

Interview process:

1. 30 min screen call with Becky

Sounds like something for you? Then, we would love to hear from you.

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About UsThe Athletic is a direct-to-consumer digital sports media company committed to helping subscribers experience storytelling in a whole new way. Founded in 2016 and headquartered in San Francisco, The Athletic has over 500 full-time employees and covers more than 250 professional sports and collegiate teams in the US, Canada and the UK. The Athletic’s newsroom has produced thousands of in-depth articles along with more than 120 podcasts and premium video content. The Athletic is a remote-friendly company as we have offices in San Francisco, Los Angeles, London, and Melbourne.About the RoleThe Athletic is seeking a Sub-Editor to work with some of the best sports writers in the world and a talented team of editors to produce pristine copy on a daily basis. The right candidate will have experience of working on a national sports desk or similar, a brilliant eye for detail and an unparalleled knowledge of football.The Athletic Media Company is an equal opportunity employer and enthusiastically encourages people from all backgrounds and experiences to apply. The Athletic will consider all applicants without regard to race, religion, color, national origin, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, military or veteran status, or any other protected characteristic under applicable law. #Salary and compensation

Insider is hiring a fellow to join our politics team. Fellows on our politics team cover the news as it happens. They spend their time doing meaningful work: researching, writing, pitching, and reporting for both features and shorter news hits.What you’ll have:* Experience reporting and writing (school publications are great)* A passion for digital storytelling and voracious reading habits* Familiarity with digital and social media* Ability to work quickly and collaboratively with a fast-paced team* Proofreading and copyediting skillsAdditionally, for the news team, we’re looking for someone with the following:* An interest in covering general domestic and global news* The confidence to call/email sources when reporting a story, with guidance from the editors* A demonstrated understanding of fact-checking and objective news writing* A natural curiosity about what’s happening in our own backyard and around the worldIf this sounds like your dream job, apply here with a single PDF containing your resume/CV and cover letter explaining why you are the perfect fit for this role and how you’d approach your beat. Please also include links to five pieces of work in your cover letter.The Insider Fellowship Program is for early career journalists who want to spend six months learning from a newsroom full of passionate, dedicated journalists. Fellows are assigned to teams and become experts in digital storytelling. They produce real work that is distributed to our audience of millions, and by the end of six months are prepared for the next phase of their journalism careers. For more information on the Insider Fellowship Program, see here.Please note: The paid fellowship requires that you work remotely, preferably full-time at 40 hours a week, for six months beginning in June. If you’re passionate about this role but don’t have 100% of the experience we’re looking for, apply, we still want to hear from you!Not sure what makes for a great resume and/or cover letter? Check out our best practices guide here.About Insider:Insider is one of the world’s most popular and influential news brands. Launched in 2007 as Business Insider, Insider covers the news and stories of interest to the digital generation, from travel and lifestyle to the topics that put Business Insider on the global map: finance and technology. Insider generates more than 240 million unique monthly visitors across all platforms, per Comscore. Insider generates hundreds of millions of video views each month. Insider has 14 editions around the globe in seven languages. Insider is part of a larger corporate group, Insider Inc., that includes the company’s paid research ision, Insider Intelligence, and a majority share in Morning Brew, publisher of the popular daily business email for young professionals.Our core value is effectiveness. We make things happen. We listen to each other, learn from each other, and take risks together. We understand that a erse set of perspectives and an inclusive environment is critical to our success. All of this helps us get better everyday. Check out our mission, values and culture page (https://tinyurl.com/y4ezpddh) to learn more. #Salary and compensation

About UsThe Athletic is a direct-to-consumer digital sports media company committed to helping subscribers experience storytelling in a whole new way. Founded in 2016 and headquartered in San Francisco, The Athletic has over 500 full-time employees and covers more than 250 professional sports and collegiate teams in the US, Canada and the UK. The Athletic’s newsroom has produced thousands of in-depth articles along with more than 120 podcasts and premium video content. The Athletic is a remote-friendly company as we have offices in San Francisco, Los Angeles, London, and Melbourne.Tifo was founded in 2017 and became a part of The Athletic in 2020. Tifo is one of the world’s most popular sports YouTube creators. We create In-depth tactical, historical and geopolitical breakdowns of the beautiful game. We know there’s an appetite for thoughtful, intelligent content, and for stuff that makes the complicated simple.About the RoleWe are looking for a creative and organised football business writer & presenter to work as part of the Tifo Football team at The Athletic. In this role you will work across both the Tifo Football and Tifo IRL YouTube channels, writing scripts and presenting to camera, as well as appearing on the Tifo Football Podcast to talk about football generally as well as it relates to business. The Athletic Media Company is an equal opportunity employer and enthusiastically encourages people from all backgrounds and experiences to apply. The Athletic will consider all applicants without regard to race, religion, color, national origin, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, military or veteran status, or any other protected characteristic under applicable law. #Salary and compensation

Stem exists to help artists navigate the business behind their music. We do this by reducing complexity, creating clarity, and providing more opportunities to exercise full control. The artists on our platform decide for themselves how their hard-earned dollars flow - whether through splits to their collaborators, or to artist-friendly advances that scale their operations with no strings attached.Stem is looking for an analyst to join our team and manage the day-to-day operations of Scale, our advances offering for independent musicians. This role will be at the forefront of music financing, shifting the paradigm of how artists access capital to grow by clearly showing how much they’re paying and enabling them to retain ownership of their intellectual property. This person will initially work closely with our analyst, general manager, and business intelligence team, learning the methodologies for valuing music and underwriting advances. They will then be expected to underwrite advances fully independently, and contribute to process improvements via new tools, automation, incorporating additional signals, and refining the model. If you’re the type of person who enjoys tackling nebulous challenges and isn’t afraid to run sensitive processes with minimal oversight, this role might be for you!This role is full-time and fully remote, with occasional in-person get-togethers in Los Angeles for which we cover travel / lodging for out-of-town employees.Our team:Stem Disintermedia is led by a driven & collaborative team from erse backgrounds, including senior professionals from UTA, PeerStreet, Hired, Apple Music, and FlashFunders. Our highly-strategic group of investors and senior advisors include former COO of Venmo Michael Vaughan, Acorns board member and former Wealthfront CEO Adam Nash, Carta CEO Henry Ward, QED Co-founder Adams Conrad, Quality Control Music (Cardi B, the Migos and Lil Yachty) co-founder and COO Kevin "Coach K" Lee, Three Six Zero CEO Mark Gillespie, two-time NBC All-Star Baron Davis and WndrCo. Our employees include musicians, parents, activists, artists, and more - what unites us are our shared values, commitment to exceptional communication, and belief in Stem’s mission.Don't match every skill listed? Almost nobody does! Think you're a good fit anyway? Please let us know.Benefits:+ Competitive compensation package including equity for all full-time employees. + We maintain salary brackets for all career tracks to ensure equitable salaries across the company.+ 100% premiums covered for employee medical, dental, and vision (60% for dependents)+ Company 401(k) match up to 4%.+ Unlimited paid time off+ FSA+ Life insurance+ Student loan pay down program+ Excellent parental leave policies Stem is an equal opportunity employer, and more than that, actively strives to build and nurture a erse, inclusive, and equitable team.  We celebrate differences and screen for shared values rather than culture fit.  We are committed to providing employees with a work environment free of discrimination and harassment. #Salary and compensation

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Smarking is a leading provider of enterprise software and data technology solutions for the massively overlooked $655B global parking industry.

This is an excellent position for a highly capable and successful professional with technical background, empathy for customers, and excellent communication and problem solving skills, who's ready to take on bigger responsibilities and a leap of faith, to not only continue tackling tricky technical support problems and making customers happy, but also help scale the customer support practice following the rapid growth of the product features, client and user base, and solution suites on a daily basis.

Reporting to the Manager, Implementation and Support, this role will be responsible for expeditiously resolving customer support tickets with great resolution quality and customer communication to promote retention and customer loyalty with Smarking. Although initially an inidual contributor role, ideal candidates will be ready and able to assume managerial responsibilities.

Key Responsibilities

* Learn Smarking products inside and out.

Qualifications (Experience)

* 3+ years work experience

Qualifications (Character)

* Customer first

Compensation & Benefits

* Competitive salary and bonus.

About Smarking

Smarking is a group of passionate MIT PhDs, data scientists, Silicon Valley engineers, and battle-tested business professionals, committed to enable highly efficient urban mobility by building the digital infrastructure for the massively overlooked $655B global parking industry ($131B in the US).

Smarking is hired by organizations like Brookfield Properties, City of Miami, ABM Industry Groups, and many other enterprise industry leaders to turn their parking data into business results.  Smarking's dynamic pricing engine has been creating 40%-400% revenue uplift for online parking sales at parking facilities in Chicago, NYC, Boston, and many other cities, without any manual involvement required from property managers, leveraging fully automatic algorithm-driven yield management technologies similar to the airline and hotel industries. 

By providing the very first business intelligence and yield management enterprise SaaS to the parking industry, Smarking is establishing itself as an emerging leader in the US parking market. Smarking currently works with 2,500+ parking locations cross North America, based in San Francisco, and backed by top investors like Khosla Ventures and Y Combinator.

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Smarking is a leading provider of enterprise software and data technology solutions for the massively overlooked $655B global parking industry.

This is an excellent position for a highly motivated and capable professional with radiant passion to make clients successful and happy, battle-tested skills in working with all levels of clientele staff members from inidual users, mid-management teams, to C-suites executives on both analytical/consultative and business development projects, and successful track records in renewing, expanding, and upselling a book of software business with 7-8 figure ARR.

Reporting to the Head of Account and Customer Success Management, this role will be responsible for renewing, expanding, and upselling a portfolio of software business on Smarking's behalf with clients from commercial real estate, municipality, parking management, healthcare, airports, universities, hotels and many other relevant industry verticals. The day to day of this role would involve projects from product user training/education, management consultancy for clients, success enablement and case study crafting, to on-going relationship building and business opportunity development. Although initially an inidual contributor role, ideal candidates will be ready and able to assume managerial responsibilities.

KEY RESPONSIBILITIES

* Manage a portfolio of clients on Smarking's behalf

QUALIFICATIONS (EXPERIENCE)

* 3+ years account management and customer success work experience

QUALIFICATIONS (CHARACTER)

* Love working with customers and passionate about making customers successful

Compensation

* Competitive salary and bonus.

About Smarking

Smarking is a group of passionate MIT PhDs, data scientists, Silicon Valley engineers, and battle-tested business professionals, committed to enable highly efficient urban mobility by building the digital infrastructure for the massively overlooked $655B parking industry ($131B in the US).

Smarking is hired by organizations like Brookfield Properties, City of Miami, ABM Industry Groups, and many other enterprise industry leaders to turn their parking data into business results.  Smarking's dynamic pricing engine has been creating 40%-400% revenue uplift for online parking sales at parking facilities in Chicago, NYC, Boston, and many other cities, without any manual involvement required from property managers, leveraging fully automatic algorithm-driven yield management technologies similar to the airline and hotel industries. 

By providing the very first business intelligence and yield management enterprise SaaS to the parking industry, Smarking is establishing itself as an emerging leader in the US parking market. Smarking currently works with 2,500+ parking locations cross North America, based in San Francisco, and backed by top investors like Khosla Ventures and Y Combinator.

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What we're looking for

doola is seeking a compassionate, driven, and hungry inidual to level up our user experience. We don't take a phenomenal customer experience for granted: it's core to the success of our company, brand, and product development. In this role, you'll report to and work directly with our customer success lead to support entrepreneurs all over the world and build our company right here at home. This is an incredible opportunity to make a meaningful impact and help launch our customers, our company, and your career. For the right candidate, the sky is the limit.

What you will do

* Resolve customer queries and concerns with care, compassion and urgency

Who you are

* Excellent attention to detail, operations and communication skills

About doola

doola is building the OS for the next generation of online businesses. Formation. Legal Docs. EIN. US Address. Bank Account. Payments. Taxes. Website. US Phone Number. $1000s in Software Perks. And More. We handle the operational details. You grow your business. From start to six figures+ in revenue, we're with our companies for the long term.

Our mission is to unlock the potential of human entrepreneurship and democratize access to wealth creation by empowering anyone in the world to turn their dream idea into their dream US business.

We're seeing some exciting growth right now. Our product resonates strongly with customers worldwide, and we have worked with entrepreneurs on every continent (except Antarctica, yet!). We're backed by some of the top investors in the world, including Nexus Venture Partners, Harvard Management Company, Y Combinator, and HustleFund, and you'll be an early member of our rapidly growing company. We know we're only scratching the surface of what's possible in terms of the value we know we can provide.

Our customers come from all walks of life, and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and enthusiasm for small businesses, you will find a home at doola.

doola is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. doola considers qualified applicants with criminal histories consistent with applicable federal, state, and local law. doola is also committed to providing reasonable accommodations for talented iniduals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation made due to a disability, please let your recruiter know.

APPLY FOR THIS JOB

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Our mission is simple:  Deliver the power of collective cybersecurity to defend companies, sectors, and nations.  For decades, companies have been defending against cyber attacks on their own while adversaries have been organizing themselves into sophisticated hacker networks, until now with IronNet Collective Defense.  Bringing together some of the best minds in cybersecurity and an unmatched team of experts from industry, government, and academia, IronNet was born to more effectively defend enterprises, sectors, and nations against highly organized cyber adversaries and increasingly sophisticated attacks.The OpportunityReporting to the Director of Customer Success Operations, the Onboarding Specialist will be responsible for ensuring efficient and success-driven customer onboarding to achieve customer Time to Value according to IronNet benchmarks.  You will manage the tactical and operational aspects of the customer Onboarding process and partner with the Sales Executive, Customer Success Manager and other cross functional members of the IronNet team to ensure the customer is best positioned for adoption and continued value realization.  The Onboarding Specialist acts as the accelerator of customer value realization, ensuring customers are technically optimized and enabled to get value from our products as soon as possible. For our customers, the Onboarding Specialist is the focal point for first value realization and guide through the Onboarding process.#LP-1At IronNet, we’re focused on building a world-class company and culture, and that starts with the people we hire. We take pride in being an equal opportunity employer, and consider qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.Benefits of Working at IronNet: IronNet strives to provide comprehensive, essential and affordable benefits for our employees and their families. We offer an unlimited PTO plan, 401(k) match as well as Medical, Dental, Vision, and Disability Insurance. Follow us on LinkedIn #LI-REMOTE #Salary and compensation

At Anchorage we are building the world’s most advanced digital asset platform for institutions to participate in crypto.Anchorage Digital was founded in 2017 to advance institutional participation in digital assets. With an emphasis on security and usability, we provide the technology, infrastructure, and tools that make it easy for institutions across the world to participate in crypto. Our team brings together the brightest minds from security, finance, and distributed systems to build the infrastructure of a new financial system. We’re looking to ersify our team with people who are humble, creative, and eager to learn.We are a remote-first, global team, but provide the option of working in-office in San Francisco, New York City, Indianapolis, Sioux Falls, Porto, and Singapore.At Anchorage we want to support all the assets and that means there will always be a need to learn new blockchains, technologies, and innovations and integrate them into Anchorage's ecosystem.As a Protocol Specialist, you will partner and collaborate across teams to help them deeply understand the protocols and specific use cases our clients want to participate in like staking, vesting, and governance voting. This person will also diligence assets that we are considering to support by researching the business, technical, and compliance aspects of digital assets.Anchorage Digital is committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported and connected at work—regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives. Anchorage Digital is an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal, state, or local law, rule, or regulation. #Salary and compensation

Seeking Telemedicine Family/Internal Medicine ProvidersCircle Medical is a UCSF affiliate primary care practice that provides panel-focused primary care medicine to adult patients of all ages. We are an evidence-based practice engaging our evolving technology to ensure the highest level of quality primary care. MD/DO pay is $60 per appointment. Appointment length is 20-30 minutes.Providers are supported with a strong team of remote care coordinators and licensed medical staff who work with you to ensure your patients get the care and follow up they need. We require a high degree of technical skill utilizing software and an open mind to fast-paced improvements driven by our technical team. We accept most insurances and we help our patients to understand their insurance, so that providers can focus on what is important.We are hiring a team of primary care providers immediately and pay is based on productivity. Hours are flexible, including evening and weekends and we are hiring providers who can commit a minimum of 20 hours per week.We are a 7 day-a-week operation offering providers the flexibility to set their own reoccurring schedules within any combination of days.#Salary and compensation

Who We Are:SWORD Health is a pioneering digital healthcare company working to relieve millions of people suffering from musculoskeletal pain. We offer the most clinical and comprehensive digital musculoskeletal (MSK) solution in the market. Our groundbreaking solution pairs licensed physical therapists with an artificial intelligence-powered digital therapist to help people overcome chronic and post-surgical pain faster and more cost-effectively than anything out there. We’re on a mission to reduce U.S. healthcare costs by $70B by making it simple for people to recover at home, without resorting to imaging, surgeries, or opioids. SWORD Health recently reached a $2b valuation as the fastest growing digital MSK companyOverview:We are seeking a highly capable and friendly clinical assistant to create a positive patient experience at our fast growing company. In this role, you will be responsible for obtaining patient information and providing guidance on product procedures. To ensure success, clinical assistants should exhibit a proactive approach toward ensuring excellent patient care. Outstanding candidates have data and administration experience with the rigor to go beyond data entry.  We will never ask you to submit payment or financial information to participate in our interview process. If you suspect that you've been contacted by a scammer, we recommend you cease all communication with the inidual and consider reporting them to the relevant authorities, such as the US FBI Internet Crime Complaint Center. If you'd like to verify the legitimacy of an email you received from SWORD Health Recruiting, please forward it to [email protected]. #Salary and compensation

Please note we will be re-considering candidates who applied to the open Staff Writer role in January 2021. If you already applied in 2021, you do NOT have to re-submit to be considered, though you are welcome to submit a new application if you have updated clips and believe the second application to be meaningfully different from the previous one.Defector Media is a 100-percent worker-owned and -operated media company. We are looking to hire additional Staff Writers in 2022.Defector Staff Writers are responsible for writing about things they are interested in and publishing their work on the site. They possess a firm knowledge of the site’s editorial vision and voice, and are able to ensure that their work fits into that vision.They do not have strict coverage beats, but they allow their interest in and passion for specific beats within sports, politics, media, culture, or anything else that our readers might be interested in, to guide their focus. They write what they know, and what they care about.They do not have a work quota, but they understand that they need to be contributing to the site regularly. They have publishing schedules that conform to their abilities and areas of expertise--not all bloggers are feature writers and not all feature writers are bloggers--but they should feel comfortable contributing to the site in a variety of ways, whether that be through long stories, short blogs, or anything in between.The Staff Writer will be primarily evaluated on their ability to use their expertise and imagination to create original content that can be used by the company. They are comfortable working in a collaborative environment, and are able to discuss and hone their ideas with other writers and editors.This job is remote, but we are only set up to hire residents of the United States and Canada. Salary starts at a minimum of $58,500/year, plus additional quarterly profit share.Benefits include:* Medical, dental, and vision insurance* Unlimited paid time off, with a recommended 20 days per year* Six months’ paid parental or family leave* Stipends for phone, home internet, and tech hardware* Profit sharing for all employeesThe application deadline is Monday, Feb. 21, 12:00 p.m. ET.<br/><br/>Experience and Skill Requirements:* At least 2 years experience writing for a digital or print publication.* Extensive knowledge of their coverage areas.* Superb writing skills, with a significant portfolio of relevant creative and opinion-based pieces.* Excellent communication and interpersonal skills.* Proficient with Word, Google Docs, and content management systems.* Able to exercise frequent independent judgement.* Enthusiastic about helping shape the non-editorial operations and strategic direction of the business.Working Condition Expectations:* Work from home location of employee’s choice.* Occasional travel to an office environment for company meetings, to locations to cover stories, or to represent company at industry events.TO APPLY, PLEASE PREPARE:* Resume* Cover letter, which should clearly spell out your specific coverage interests, be they in sports, culture, politics, or anything else.* At least three clips* An example of a story from the past 4-5 months that Defector did not cover but should have, and a brief explanation of how you would have covered it for us (do NOT write the full post).#Salary and compensation

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What You'll Do

Customer support is a critical function for us. We believe that it's our job to teach our customers how to use our product, not their job to learn it.

We succeed in that job by providing amazingly responsive online chat and writing digestible product documentation. In a nutshell, that's what you'll do at Keeper.

You will:

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Be the first person to answer incoming chat support requests,
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Create and improve customer education materials (FAQs, tutorials, etc.) to help customers answer questions on their own
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Relay common sources of confusion to the CEO and CTO to make the product more intuitive
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Who You Are

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You are energized by talking to hundreds of customers per week
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You have a knack for giving simple explanations
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You have a passion for improving documentation and making processes more efficient
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You are familiar with modern SaaS technologies such as Intercom and Salesforce
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Accounting / finance experience is preferred; interest in learning the space is required
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Benefits

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Competitive pay and equity
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Unlimited PTO
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100% sponsored Health, dental, and vision insurance
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https://skio.com/careers/

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Launched in 2019, Binance.US is the fastest growing and most integrated digital asset marketplace in the United States, powered by matching engine and wallet technologies license from the world’s largest cryptocurrency exchange - Binance. Our mission is to provide liquidity, transparency, and efficiency to financial markets by creating products that leverage crypto to unlock the power of everything. We build bridges between traditional finance and digital markets that enable growth for all—empowering the future of finance. Binance.US is operated by BAM Trading Services.Binance.US is seeking a highly engaged attorney with substantial employment and litigation experience to join our Legal team. Reporting to our Head of Legal, this attorney will work with teams across the business and act as a key partner and trusted advisor to our People teams advising on a wide range of employment law and related matters. In addition, this attorney will handle employment litigation/disputes as they arise. As an integral part of our small and agile Legal Team, you will work on some of the most exciting legal and business issues in the crypto space today.Binance.US is an Equal Opportunity Employer. Our mission is to give Americans access to a broad array of digital assets, and we thrive because of the erse and inclusive team that we are building. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.  Unfortunately, we are not hiring in Colorado or New York City for this position. #Salary and compensation

Color is a health technology company that makes population-scale healthcare programs accessible, convenient, and cost-effective for everyone.  We have raised $100 million in Series E funding, bringing our valuation to $4.6 billion and our total raised amount to $378 million. We work with governments, public health institutions, employers, and national health initiatives around the world to provide the tools for preventive health and infectious disease management, including testing, vaccinations, and other services.What we offer: 💰 Competitive salary ✨  Comprehensive medical, dental, vision, life, and disability benefits. Including employer HSA contributions.📈  401k match 📝 Monthly lunch, phone, and wifi stipend for remote employees🏝 Generous vacation policy, paid holidays and company-wide recharge days💌  Monthly  stipend to spend on your well being🍼  Equal paid parental leave for birthing and non-birthing parents 🧬 Four complementary clinical-grade genetic testing kits for you and your familyApply to join Color and do the most meaningful work of your career. If you are not sure that you’re 100% qualified but are up for the challenge - we want you to apply!#LI-AP1#LI-CRE#LI-REMOTEColor is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Color prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Color conforms to the spirit as well as to the letter of all applicable laws and regulations.Mandatory Vaccination Policy DisclosureCOVID-19 Vaccination Requirement: Color requires anyone working onsite or visiting Color’s offices to confirm they are fully vaccinated against COVID-19 unless a medical or religious accommodation is timely requested and approved.  Please reach out if you have questions or concerns about this policy and how it may apply to your candidacy for a role with Color. #Salary and compensation

SafetyWing (YC W18) is seeking an ambitious and creative person to build and scale our Platform Success team for HR and freelancer platforms.This role will be on the new Platform API team that is currently our fastest growing segment, growing 23x in revenue in the last 12 months. We're just getting started and you'll have the opportunity to help shape an essential product for remote companies worldwide.🚀 About UsSafetyWing is building a global social safety net, including health and retirement for remote workers worldwide, as a replacement for national welfare systems. If we succeed, we believe this will help ensure freedom and equal opportunity for everyone, and is one of the more important tasks of our time that no one else is working on.We're a team of 100, fully distributed stretching 10 timezones, while headquartered in San Francisco. We are growing our team quickly.Our current customers are remote teams. The SafetyWing Platform API is a product for HR and freelancer platforms (like Remote or Oyster - among our early customers) to offer health insurance to their members globally.👩‍💻 Your day-to-day will include:**- Launching, leading, and motivating a platform success team- Developing a platform success strategy which can be scaled with the company's growth ($3M ARR to $30M ARR by end of 2022)- Deliver an exceptional customer experience with proactive communication to resolve problems, as well as predict and remove roadblocks before they occur- Run education and adoption campaigns to help educate our platforms and their users on our product- Ongoing evaluation, ideation and implementation of strategies to improve the platform experience from onboarding to renewal- Act as a trusted Platform point of contact and be the voice of the customer internally at SafetyWing 🧪 **We are looking for someone who has:**- Experience in a B2B customer / partner success role (ideally worked with a benefits product, or with HR and Freelancer platforms from Series A to Series C or equivalent)- Demonstrated history of hiring and leading exceptional talent, ideally a customer success team- Demonstrated ability to manage ambiguity, take initiative, and problem-solve - Effectively work cross-functionally and with a wide range of people with different skill sets- Excellent communication and interpersonal skillsWe like to work with people who:- Want to help build a global social safety net on the Internet.- Think for themselves instead of copying others.- Are willing to try new things, even with the risk of failure.- Are intellectually curious and open to new ideas.- Are creative and bold in the face of any problems.- Have strong integrity and do the right thing🧘What we offer- Fully remote work - work from anywhere on the globe- Competitive salary - Health insurance, laptop and two yearly team gatherings (previous ones were in Slovenia, Norway, and Mexico)- Flexible hours and vacation policy (Office hours 8-11am PST)Be sure to mention the word **PLUSH when applying to show you read the job post completely. This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human / RMjYwMDozYzAxOjpmMDNjOjkyZmY6ZmUyMzo0NDNm.#Salary and compensation