Braiins is looking to hire a Business Development Associate - Africa region to join their team. This is a full-time position that can be done remotely anywhere in Africa.
business developmentcontractcrypto paydefifull-time
About CoW DAO
CoW DAO is on a mission to protect Ethereum users from MEV and optimize trade execution across DeFi. We achieve this through the CoW Protocol, CoW Swap (a leading intent-based DEX aggregator), and the innovative MEV Blocker, which together help secure, aggregate, and route trades for optimal outcomes. We also fund values-aligned projects via the CoW Grants Program.
CoW Protocol is consistently ranked among the top DEX aggregators by monthly volume and is the largest intent-based exchange. Our MEV Blocker protects trades from harmful MEV extraction and is integrated across the Ethereum ecosystem. The CoW AMM is the only live AMM designed to protect liquidity providers from LVR (loss-versus-rebalancing).
With over 100 open-source repositories on Dune Analytics dashboard showcases billions in cumulative trading volume and a rapidly growing user base. As we continue to scale, CoW DAO remains at the forefront of DeFi innovation, prioritizing security, efficiency, and decentralization.
Learn more
About the Role
Location: We are a fully remote team, and although we hire almost globally, there is a preference for this role to be based in Europe or remote +/- 4 hours CEST time
Please note we’re not hiring from the US, Australia, or New Zealand
Position: Full-time contractor
Business Development is critical to expanding CoW DAO’s reach and forging strategic partnerships that drive growth across the DeFi ecosystem.
We’re looking for a Business Development Team Lead who combines a solid BD background with the ambition to step into a leadership role. This person will define and execute our BD strategy, manage and mentor a growing team, and personally own some of our highest-value relationships.
This is a high-profile role requiring a hands-on approach, strategic thinking, and the ability to translate technical concepts into compelling value propositions for erse partners—from fintech giants to DeFi protocols.
If you’re hungry for impact, experienced in enterprise or institutional BD, and excited to shape the future of DeFi, we’d love to hear from you.
What You’ll Do
- Lead and manage CoW DAO’s business development team, setting strategy, priorities, and scalable processes for growth
- Identify and pursue partnership opportunities with:
- Consumer-facing financial applications (wallets, neobanks, trading apps)
- Institutional players (market makers, trading firms, fintechs)
- Other DeFi protocols and ecosystem partners
- Own and nurture key high-value relationships, maintaining active engagement and driving successful deal execution
- Pitch CoW DAO’s products; CoW Protocol, CoW Swap, MEV Blocker, and CoW AMM—to partners, tailoring narratives for technical and non-technical audiences
- Navigate complex enterprise sales processes, including managing RFPs, multi-stakeholder negotiations, and legal reviews
- Develop sales enablement materials such as polished sales decks, target lists, and influence maps to support BD efforts
- Track, analyze, and report on BD initiatives, both qualitatively and quantitatively
- Bring insights from partners and market trends back to influence CoW DAO’s product roadmaps
- Represent CoW DAO at conferences, talks, and industry events to elevate our presence and forge connections
- Appropriately manage a budget for travel, events, and business development activities
- Mentor and coach team members, fostering skill development and cross-functional collaboration
Who You Are
- Significant experience in business development, sales, or partnerships, ideally in larger fintech companies, DeFi, or Web3 ecosystems
- Proven success selling solutions into large fintechs or institutional organizations, with experience managing complex sales cycles and RFP processes
- Skilled at creating compelling narratives and translating technical concepts into business value for erse audiences
- Hands-on approach, you’re excited to lead but equally willing to execute deals yourself
- Strategic thinker who can prioritize opportunities for the highest impact
- Collaborative mindset with a track record of mentoring, coaching, or managing teams
- Comfortable navigating decentralized, remote environments with minimal oversight
- A quick learner with genuine curiosity for DeFi and blockchain technology
- Excellent communicator who builds trust quickly, adapts messaging to different stakeholders, and resolves conflicts diplomatically
- Entrepreneurial spirit and ability to thrive in a fast-paced, results-driven environment
Nice to Have
- Experience working with consumer-facing fintech apps
- Exposure to both institutional finance and DeFi, and the ability to bridge the two worlds
- Strong understanding of technical concepts in blockchain and DeFi, such as intents, MEV, and AMM design
- Background in creating sales enablement materials and influence maps
- Demonstrated ability to facilitate productive discussions, mediate conflicts, and drive alignment across stakeholders
- Familiarity with budget management for BD activities like conferences, partner events, and outreach campaigns
What We Can Offer You
- Flexible work environment: Work remotely or join our Lisbon hub whenever you’d like
- Token plan: Have a stake in our mission and shape the future of CoW DAO
- Periodic gatherings: Meet teammates in person through regular team retreats
- Conference allocation: Stay up to date with the latest in Web3 using our conference budget
- Learning budget: Support for personal and professional development
- Hardware budget: Get the tools you need to do your best work
- Flat hierarchies: Enjoy more ownership and less bureaucracy
- Flexible time off: Prioritize your work-life balance
- Make an impact: Your contributions directly influence CoW DAO’s direction and success
- Growth: Take initiative, own projects, and accelerate your professional journey
Referral Program
Earn 5,000 USDC or USD with the refer-to-earn program. More details here.
Ready to Join the Herd?
Culture
Life within the CoW Protocol is an incredible adventure! We take pride in our collaborative approach, embracing autonomy and fostering a culture of big thinking and continuous growth. We value impact, ownership, simplicity, and team spirit. Plus, we’re all about feedback, coming together, and enjoying the journey along the way!
At CoW Protocol, we strive to create a space where everyone feels included and empowered. We believe that our products and services benefit from our erse backgrounds and experiences. All qualified applicants are considered for positions regardless of race, ethnic origin, age, religion or belief, marital status, gender identification, sexual orientation, or physical ability.
data scientistfull-timeremote - ussqlweb3
Mysten Labs is looking to hire a Senior Data Scientist to join their team. This is a full-time position that can be done remotely anywhere in the United States.
Braiins is looking to hire a Business Development Associate - Africa region to join their team. This is a full-time position that can be done remotely anywhere in Africa.
data scientistremote europe latam uk us
Eight Sleep is hiring a remote Data Scientist, Growth. This is a full-time position that can be done remotely anywhere in Europe, UK, the United States or LATAM.
Eight Sleep - The sleep fitness company.
dataremote us
Eight Sleep is hiring a remote Data Analyst, Growth. This is a full-time position that can be done remotely anywhere in the United States.
Eight Sleep - The sleep fitness company.
beberlincataloniactde; barcelona
"
Start date: from August 2025
Who we are
Formance is on a mission to unlock the next generation of financial applications by solving today’s hardest problems in the space — with full flexibility and programmability to build unique and sophisticated financial products, with the most effective financial services providers. Our platform was built with a distinctive angle from the ground up, focusing on the flow of funds first to help businesses realize their product visions on a solid financial foundation.
Starting with an Open Source Ledger (i.e. a database for financial transactions), we’re building a comprehensive suite of modern financial backend modules, including native and automated reconciliation, workflow engines, and connectors with various financial services providers - e.g. Stripe, Adyen, Modulr, Wise, Atlar. This unique approach has made us the trusted financial backend for leading SaaS companies and financial institutions like Booksy, Doctolib, and Liberis, along with many others worldwide. Our success stems from the trust in our open-source foundation, the high level of programmability of our solutions, and our software-first approach, moving beyond traditional payment business models.
Formance’s team previously built Selency’s home-grown financial backend, which processes over €50M in GMV annually, and created Alsid, a cybersecurity company, from inception to acquisition.
Why join Formance now?
We’re at a pivotal stage of our growth, doubling down on sales and enterprise expansion worldwide. The market is currently untapped, with financial backends traditionally built in-house by companies like Square, Airbnb, Qonto, and Uber. With a global market valued at over $10bn and projected to reach $300bn+ in 2030 for SaaS and platforms only, you'll join us at the perfect time to capture this potential!
As part of our expansion, we're hiring an Implementation Engineer to oversee the post-sales phase with the founders and tech team including product implementation, day-to-day operations, and potential account expansion.
We're a team of 25, growing to 35+ soon. We're all about customer experience, product, and strong expertise. Becoming the financial backend for major SaaS platforms is about trust and proving our product's value in mission-critical environments.
What you’ll do
As our first Customer Success Manager, you will play a critical role in ensuring our customers' success and satisfaction throughout their journey with Formance.
* Act as the primary point of contact for customers post-sale, guiding them through onboarding, implementation, and ongoing usage.
* Understand customer business objectives and key success metrics to deliver tailored solutions that drive value and growth.* Collaborate with the product and technical teams to resolve issues, share feedback, and ensure customers receive timely and effective support.* Proactively monitor customer health, identifying upsell and cross-sell opportunities, and managing renewals to drive customer retention.* Develop and maintain detailed customer success plans and documentation to ensure alignment between internal teams and the customer.* Lead training sessions, workshops, and regular check-ins to ensure product adoption and optimal usage.* Build scalable processes and playbooks for customer success that can be used as the team grows.* Manage renewals and proactively identify upsell or cross-sell opportunities* Develop and maintain customer success plans, QBRs, and shared documentation* Be the voice of the customer internally, ensuring their feedback is shared across departments to inform product development and improvements.Who you are
* 3+ years of experience in Customer Success, Account Management, or other customer-facing roles, with SaaS or ideally Fintech companies.
* A strong understanding of financial software, APIs, and back-end systems; experience in payments or financial technology is a plus.* Excellent communication and interpersonal skills, with the ability to build strong relationships and influence stakeholders at all levels.* Use of metrics and KPIs to monitor account health (usage, churn risk, etc.)* Track record of driving customer retention, satisfaction (NPS/CSAT) and renewals* Strong technical acumen and the ability to translate complex technical information into business value for customers.* Experience with customer lifecycle management: onboarding, adoption, retention, expansion* EnglishPackage
€60,000 - €65,000 a year
We organize regular off-sites with the team in Europe and soon in the US!
Learn more about our product
Formance technical documentation: https://docs.formance.com/
Formance Github repo: https://github.com/formancehq
",
beberlincataloniactde; barcelona
"
Start date: from August 2025
Who we are
Formance is on a mission to unlock the next generation of financial applications by solving today’s hardest problems in the space — with full flexibility and programmability to build unique and sophisticated financial products, with the most effective financial services providers. Our platform was built with a distinctive angle from the ground up, focusing on the flow of funds first to help businesses realize their product visions on a solid financial foundation.
Starting with an Open Source Ledger (i.e. a database for financial transactions), we’re building a comprehensive suite of modern financial backend modules, including native and automated reconciliation, workflow engines, and connectors with various financial services providers - e.g. Stripe, Adyen, Modulr, Wise, Atlar. This unique approach has made us the trusted financial backend for leading SaaS companies and financial institutions like Booksy, Doctolib, and Liberis, along with many others worldwide. Our success stems from the trust in our open-source foundation, the high level of programmability of our solutions, and our software-first approach, moving beyond traditional payment business models.
Formance’s team previously built Selency’s home-grown financial backend, which processes over €50M in GMV annually, and created Alsid, a cybersecurity company, from inception to acquisition.
Why join Formance now?
We’re at a pivotal stage of our growth, doubling down on sales and enterprise expansion worldwide. The market is currently untapped, with financial backends traditionally built in-house by companies like Square, Airbnb, Qonto, and Uber. With a global market valued at over $10bn and projected to reach $300bn+ in 2030 for SaaS and platforms only, you'll join us at the perfect time to capture this potential!
As part of our expansion, we're hiring an Implementation Engineer to oversee the post-sales phase with the founders and tech team including product implementation, day-to-day operations, and potential account expansion.
We're a team of 25, growing to 35+ soon. We're all about customer experience, product, and strong expertise. Becoming the financial backend for major SaaS platforms is about trust and proving our product's value in mission-critical environments.
What you’ll do
As our Technical Support Specialist, you’ll be the primary point of contact for our users, customers when they need help with our products. Your role is to ensure seamless integration and operation of our financial backend solutions for engineering and product teams at fast-growing companies. Specifically, you will:
* Provide best Customer experience in terms of responsiveness, resolution time, tone, and knowledge
* Support the customer throughout their entire lifecycle* Provide expert-level technical support for customers using our Open Source Ledger and other backend modules.* Troubleshoot complex issues, investigating and diagnosing problems quickly, and escalating them to the development team when necessary.* Create and maintain detailed documentation for troubleshooting processes, FAQs, and best practices.* Collaborate closely with engineering and product teams to relay customer feedback, suggest feature improvements, and ensure a smooth product experience.* Actively contribute to improving internal support tools and processes, ensuring we scale efficiently as our customer base grows.Who you are
* Over 3 years of experience in Solution Engineering, or Software Engineering in the Payments or Fintech space.
* Excellent written and verbal communication skills, with a focus on customer satisfaction.* Experience working with engineering and product teams to deliver seamless support and relay feedback for continuous improvement.* Ability to prioritize and manage multiple tickets/issues* Fluent in EnglishNice to have :
* Familiarity with open-source ecosystems, APIs, webhooks, or BE tools
* Basic understanding of financial services infrastructure (ledgers, reconciliation, transactions)Package
€60,000 - €65,000 a year
We organize regular off-sites with the team in Europe and soon in the US!
Learn more about our product
Formance technical documentation: https://docs.formance.com/
Formance Github repo: https://github.com/formancehq
",
fr / parisfr / remote (fr)fulltimeidfparis
"
Start date: from August 2025
Who we are
Formance is on a mission to unlock the next generation of financial applications by solving today’s hardest problems in the space — with full flexibility and programmability to build unique and sophisticated financial products, with the most effective financial services providers. Our platform was built with a distinctive angle from the ground up, focusing on the flow of funds first to help businesses realize their product visions on a solid financial foundation.
Starting with an Open Source Ledger (i.e. a database for financial transactions), we’re building a comprehensive suite of modern financial backend modules, including native and automated reconciliation, workflow engines, and connectors with various financial services providers - e.g. Stripe, Adyen, Modulr, Wise, Atlar. This unique approach has made us the trusted financial backend for leading SaaS companies and financial institutions like Booksy, Doctolib, and Liberis, along with many others worldwide. Our success stems from the trust in our open-source foundation, the high level of programmability of our solutions, and our software-first approach, moving beyond traditional payment business models.
Formance’s team previously built Selency’s home-grown financial backend, which processes over €50M in GMV annually, and created Alsid, a cybersecurity company, from inception to acquisition.
Why join Formance now?
We’re at a pivotal stage of our growth, doubling down on sales and enterprise expansion worldwide. The market is currently untapped, with financial backends traditionally built in-house by companies like Square, Airbnb, Qonto, and Uber. With a global market valued at over $10bn and projected to reach $300bn+ in 2030 for SaaS and platforms only, you'll join us at the perfect time to capture this potential!
As part of our expansion, we're hiring an Implementation Engineer to oversee the post-sales phase with the founders and tech team including product implementation, day-to-day operations, and potential account expansion.
We're a team of 25, growing to 35+ soon. We're all about customer experience, product, and strong expertise. Becoming the financial backend for major SaaS platforms is about trust and proving our product's value in mission-critical environments.
What you’ll do
You’ll be mainly involved in post-sales activities.
* Work closely with our Head of Ops (Ayelen) and the company leadership (Arnaud) throughout the customer journey
* Develop a deep understanding of our customer use cases, flows of funds, and business objectives to add value effectively.* Ensure an excellent customer experience and apply technical expertise throughout the implementation by maintaining consistent, clear communication with multiple stakeholders.* Differentiate between \"must-have\" and \"nice-to-have\" requirements and feedback from the customer during the deployment.* Own the technical implementation process: identify and document project milestones, manage dependencies, and ensure timely delivery* Identify and mitigate project risks such as scope creep, stakeholder engagement, customer IT resourcing, and internal backlogs, escalating issues to internal or customer executives as necessary.* Maintain clear and consistent communication with internal and external stakeholders* Use these \"live\" cases to create a repeatable playbook, incorporating learnings, frameworks, and best practices to support our growth.Who you are
* Over 5 years of experience in Solution Engineering, or Software Engineering in the Payments or Fintech space.
* Fintech experience or within an infra platforms* A passion for precision in scoping implementations or migrations, and excelling in negotiations with strategic thinking, patience, and emotional intelligence. You'll handle complex, cross-functional projects daily.* Good communication : be reassuring, be able to take the lead* Ownership mentality and initiative : if you see something that needs to be done, take action!Package
€60,000 - €90,000 a year
We organize regular off-sites with the team in Europe and soon in the US!
Learn more about our product
Formance technical documentation: https://docs.formance.com/
Formance Github repo: https://github.com/formancehq
",
QuickNode is looking to hire a Business Development Representative to join their team. This is a full-time position that can be done remotely anywhere in the United States.
counselfull-timelegalnon-techremote
Hedera Hashgraph is looking to hire a Legal Counsel to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.
contentcryptocryptocurrencyfinancialfintech
Why should you join dLocal?dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets. By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health and learning benefits, among others. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.What’s the opportunity? We are looking for a diligent and proactive Crypto Compliance Project Manager to join our team and act as a crypto expert within the company, especially as a reference from the Compliance, Legal, and Regulatory Affairs ision. This role is critical in ensuring our crypto merchants adhere to compliance and regulatory standards, working closely with our Commercial team to onboard new clients, identify and resolve any issues, and act as a crypto content expert within the company. This role would be positioned in our newly formed “crypto squad”, with high exposure and strategic relevance.What will I be doing?* Serve as the main point of contact (PoC) for the commercial team, representing Regulatory Affairs, Compliance, and Legal.* Support our merchants in onboarding and enhancement processes (special focus on crypto merchants).* Act as a subject matter expert on all crypto-related topics within dLocal.* Collaborate with the Traffic Monitoring Team to receive reports on current flows that could pose a higher risk to the Company.* Engage with merchants to address and resolve compliance and regulatory shortcomings.* Provide support and guidance to merchants on compliance best practices and regulatory requirements.* Assist in the development and implementation of automated solutions for preventing non-compliant transactions.* Maintain detailed records of compliance interactions and resolutions.What skills do I need?* Bachelor’s degree in Business, Finance, Law, or a related field.* Minimum of 5 years of experience in compliance, financial services, or payment processing.* Experience in multiple jurisdictions.* Strong understanding of compliance best practices for crypto.* Experience with regulatory standards for crypto companies; experience with US regulations is a plus.* Strong understanding of compliance requirements in cryptocurrency flows and processing.* Deep knowledge of all crypto-related flows and verticals* Excellent communication and interpersonal skills.* Ability to work collaboratively with merchants and internal teams.* Detail-oriented with strong organizational skills.* Fluent English.What do we offer? Besides the tailored benefits we have for each country, dLocal will help you thrive and go that extra mile by offering you:- Remote work: work from anywhere or one of our offices around the globe!- Flexibility: we have flexible schedules and we are driven by performance.- Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.- Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.- Learning & development: get access to a Premium Coursera subscription.- Language classes: we provide free English, Spanish, or Portuguese classes.- Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!- dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!For people based in Montevideo (Uruguay) applying to non-IT roles, 55% monthly attendance to the office is requiredWhat happens after you apply?Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!Also, you can check out our webpage, Linkedin, Instagram, and Youtube for more about dLocal! #Salary and compensation
No salary data published by company so we estimated salary based on similar jobs related to Crypto and Non Tech jobs that are similar: $40,000 — $72,500/yearGate is looking to hire an Analyst to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.
full-timenon-techremote - us
CoinJar is looking to hire a Country Manager (USA) to join their team. This is a full-time position that can be done remotely anywhere in the United States.
fulltimein / remote (in)
"
About Us
AiPrise is redefining global compliance for the modern world. Our platform powers KYC, KYB, and fraud detection for fintechs across emerging markets.
We work with leading companies to help them onboard users and businesses safely and quickly — all while detecting fraud in real time. Backed by Y Combinator and Okta Ventures, AiPrise is building the identity infrastructure for the next billion users.
What You’ll Do
* Work closely with customers to understand their use cases and design technical solutions using AiPrise's platform
* Lead integration architecture, API design discussions, and implementation planning* Partner with product and engineering to translate customer feedback into platform improvements* Build tools, guides, and sandbox environments that accelerate onboarding and reduce time to value* Troubleshoot complex integration challenges and help customers go live smoothly* Serve as a trusted technical advisor for pre-sales and post-sales engagementsWe’re Looking For
* 3+ years of experience in a solutions engineering, solutions architecture, or technical consulting role
* Strong understanding of web APIs, data flows, and systems integration* Ability to communicate technical concepts clearly with both engineering and business stakeholders* Experience working with Python or JavaScript (for prototyping and integration support)* Familiarity with cloud platforms (AWS preferred), Postgres, and authentication standards (OAuth, JWT, etc.)* Bonus: Experience working with fintechs, identity verification, or compliance platformsWhy AiPrise
* Work directly with the founding team on high-impact customer projects
* Own the technical relationship with strategic customers* Shape the future of compliance infrastructure across emerging markets* Flexible remote setup and competitive pay",
"
Flagright offers exciting career growth opportunities for motivated iniduals looking to take the next step in their careers. If you are highly driven, enthusiastic, and seeking an exciting opportunity to join an early-stage startup, we want to hear from you.
🛠 You will
*
Analyze data and gather insights to identify trends, patterns, and opportunities for enhancing functionality and user experience.\*
Participate in customer meetings to identify customer requirements and pain points to scope new features and improvements.\*
Participate in customer channels to announce new features, identify issues, keep customers updated regarding their queries and ensure a positive customer experience\*
Work closely with stakeholders to gather requirements, prioritize feature enhancements, and translate customer needs into actionable product requirements.\*
Assist in creating comprehensive documentation, training materials, and product guides to facilitate seamless onboarding and usage of the product.\*
Conduct periodic check-in meetings with customers and guide them through the product to ensure better understanding and ease of use.\*
Identify process gaps and propose innovative solutions to optimize operational efficiency and effectiveness.\*
Contribute to the overall operational excellence of the product by streamlining workflows and implementing best practices.\*
Collaborate with engineering teams to drive product enhancements, bug fixes, and ensure timely delivery of product updates.\*
Monitor key performance indicators (KPIs) to assess the success and impact of product operations, making data-driven recommendations for improvement.\*
Continuously evaluate user feedback, conduct user research, and incorporate insights to enhance the product's usability and customer satisfaction.\*
CSMs at Flagright do not have commercial responsibilities or quotas.\🙌 Your profile
*
High IQ and EQ.\*
Have love for tech and capitalism.\*
Strong taste for aesthetics and attention to detail.\*
High agency and low ego.\*
Based in Bangalore and willing to relocate to Singapore. Relocation is supported.\*
This is a in-office, no remote position.\*
2-5 years of experience as a Product Operations Analyst or a similar role in operations or risk.\*
Excellent written and verbal communication skills in English are essential for effective customer interactions.\*
Proficiency in using data analysis tools and techniques to identify trends, patterns, and opportunities for optimizing product operations.\*
Familiarity with product lifecycle management principles and methodologies.\*
Experience working with cross-functional teams, such as product management, engineering, marketing, and customer support.\*
Knowledge of product management frameworks and methodologies is desirable.\*
Familiarity with project management tools and software for planning, tracking, and collaborating on projects.\*
Demonstrated ability to work independently, take ownership of tasks, and meet deadlines consistently.\*
Continuous learning mindset, keeping up with industry trends and best practices in product operations and management.\*
Travel flexibility for customer meetings or team gatherings, as needed.\💯 Preferred Qualifications
*
Understanding of anti-fraud, anti-money laundering, or compliance domains.\*
Previous experience in a product-focused role within the fintech industry.\*
Ability to communicate clearly and effectively with internal stakeholders and customers to understand their needs and translate them into product requirements.\*
Understanding of financial data security and privacy regulations, such as GDPR or PCI-DSS.\*
Familiarity with risk management principles and methodologies, specifically related to product operations.\*
Understanding of sanctions screening processes and familiarity with industry-standard sanction lists.\*
Knowledge of data privacy regulations and practices related to handling sensitive financial information.\*
Familiarity with customer support systems and workflows to ensure smooth integration of product operations with customer service processes.\*
Experience with implementing and optimizing key performance indicators (KPIs) to measure the success and impact of product operations.\*
Ability to stay updated with industry trends and advancements in fintech, product management, and operational excellence.\🤗 Benefits
*
Get equity from day 1 at a Y Combinator startup.\*
Do something meaningful; help stop human trafficking, money laundering, and terrorism financing.\*
Work alongside a highly competent, top-tier team, including professionals from Y Combinator, ex AWS, Twilio, and Palantir.\*
Fast growth position with a lot of responsibilities, hard work, and no work-life balance.\*
Great career development opportunities in a fast-growing early-stage startup.\*
Enjoy a low-bureaucracy environment, minimal meetings, and an asynchronous communications culture.\*
Experience an international work culture in a flat organizational structure.\⚠️ Before you apply
We do not recommend you apply if you aren't interested in pushing yourself and growing rapidly. At Flagright, we maintain an extremely high bar for all team members. We conduct performance evaluations focusing on honesty and fairness, not kindness.
",
business developmentethereumfull-timenon-techpartnerships
Espresso Systems is looking to hire a Partnerships Lead to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.
Seaport Research Partners OverviewSeaport Research Partners (“SRP”) is a rapidly expanding, innovative sell -side research platform. SRP empowers self-driven analysts/strategists by reshaping economics and delivering a fully integrated solution to support, enhance and grow their franchise, allowing them to focus exclusively on producing the customized and differentiated research that matters most to clients. Seaport’s platform is increasingly attracting top analysts and buy-side customers alike. Twenty-four (24) senior analysts/strategists have joined the platform and bring an average of 20 years’ experience, most with prior experience at bulge bracket firms and many receiving industry recognition such as II rankings. SRP operates as a ision of Seaport Global Securities, which brings established global client relationships, access to over 4,000 opened institutional accounts, 210 senior salespeople & traders across the cap structure, asset management, global equity and debt capital markets, a full suite of corporate access services including multi-sector and niche conferences, fixed income & derivatives research and investment banking. Seaport Global’s offices throughout the US as well as London provide a superior network and deep infrastructure.OpportunityWe are looking for investment associates to join our equity research team. This will be a remote, work from home opportunity. Qualifications:* Minimum of one to five years’ work experience in either investment research, banking, accounting or consulting. * Majors in computer science, engineering, finance or accounting preferred.* Strong quantitative and excel skills.* Python or other programming skills and experience. * Ability to work in a team environment and help problem solve. * Entrepreneurial mindset with a commitment to excellence and contributing to the team’s success.* Ability to work independently in a fast-paced team environment.* Strong communication, writing, and presentation skills.To apply, please submit resume and the following information to [email protected] #Salary and compensation
No salary data published by company so we estimated salary based on similar jobs related to Accounting, Finance, Senior and Non Tech jobs that are similar: $47,500 — $77,500/year#LocationFlexibleentry-levelinternshipnon-techremote - apac
Gate is looking to hire a Deal Analyst Intern to join their team. This is an internship position that can be done remotely anywhere in APAC.
full-timenon-techremote - apactalent acquisition
Gate is looking to hire a Talent Acquisition to join their team. This is a full-time position that can be done remotely anywhere in APAC.
bitcoinbusiness developmentcrypto payfull-timelayer 2
Maybe you know it, maybe you don’t, but from a technology perspective, CKB is the most exciting blockchain in the industry.
From an ecosystem development perspective, there has been over 7 years of hard work done, with plenty left to do.
At a protocol level, it has all the buzzwords we could think of: RISC-V, native account abstraction, post-quantum cryptography, Passkeys.
CKB boasts a truly global community, with roots in the east, a strong following in the west, and supporters everywhere in between.
In spite of all this promise, there is a clear gap between expectations and the reality of the ecosystem. What is needed is a talented inidual who can transform the vision of this protocol, the work of a cadre of passionate developers, and the hopes of a wide variety of stakeholders into exciting new products, innovations and integrations.
Who you are
A creative, pro-active self-starter with a successful early-stage track record, solid network and strong blockchain knowledge.
What you’ll do
- Identify effective positioning and product-market fit for teams in the ecosystem and opportunities for ecosystem growth
- Build, maintain, and develop relationships with new and existing partners, as well as ecosystem projects
- Identify gaps and potential synergies, champion CKB to potential partners
- Represent the Nervos Foundation at industry events, conferences, and other networking opportunities to build relationships
What you’ll need
- Strong interpersonal skills, work ethic and results-focused personality
- Ability to operate autonomously, across cultures and time zones, maintaining momentum and a bias for action
- Knowledge of Bitcoin and blockchain technologies, crypto products and key players, trends, and market dynamics.
- Appreciation of cypherpunk ethos and the merits of decentralization
- Product-driven mindset, with the ability to shape products to meet the market
- Experience working in a fully remote, global environment
Nice to have’s
- Capital relationships/domain knowledge
fulltimeus - remote / remote (us)
"
About Us
We are a fast-growing healthcare technology company delivering AI-powered scribing services to hospitals and clinics across the U.S. Our platform streamlines clinical documentation by generating structured, accurate notes and integrating them directly into EMR systems, helping to reduce clinician burnout and improve care quality.
As we onboard new users daily, especially at our larger enterprise accounts, we’re looking for a reliable, responsive, and experienced Technical Support Specialist (Contract) to provide top-tier support and ensure customer success.
Role Overview
This is a high-impact, contractor role for someone who thrives in a fast-paced environment and can provide friendly, professional, and technically informed support to clinicians and administrative staff. You’ll handle frontline support requests, troubleshoot product issues, and serve as a vital link between users and our product/engineering teams.
You’ll cover customer support operations during our critical service window: 7:00 AM to 6:00 PM EST , Monday through Friday.
Key Responsibilities
*
**Real-Time Support Response**\*
**Troubleshooting & Issue Resolution**\*
**Customer Relationship Management**\*
**Feedback & Continuous Improvement**\Ideal Candidate
Required
*
5+ years in a technical support or customer success role, preferably in SaaS or healthcare tech.\*
Experience working with enterprise customers under strict SLAs.\*
Comfortable using command-line tools (e.g., Bash, Python, Node.js) to debug or retrieve data.\*
Excellent communication skills — clear, concise, and empathetic.\*
High attention to detail and a proactive mindset.\*
Able to work independently and manage time across a 12-hour daily coverage window (in coordination with teammates, not alone for the full shift).\Preferred
*
Familiarity with clinical workflows and EMR/EHR systems.\*
Background in supporting web apps and Chrome extensions.\*
Exposure to Intercom, Slack-based support, and bug tracking tools like Linear, Jira, or GitHub Issues.\*
Technical literacy around APIs, browser dev tools, and basic scripting.\What You'll Get
*
Flexible remote work with a structured shift schedule.\*
Opportunity to influence how support operates at scale in a mission-driven startup.\*
Collaborative, low-ego team environment focused on real outcomes for clinicians and patients.\Sully.ai is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified inidual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age. Sully.ai prohibits any form of workplace harassment.
",
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TigerData - The Fastest PostgreSQL.
fulltimeus / remote (us)
"
Overview 🦸
Our Support team is growing! As a Customer Support Specialist, you’ll be responsible for delivering exceptional support to our customers while helping shape and scale our support function. This is a hands-on role where you’ll be one of the primary people responding to customer requests, resolving technical issues, and working closely with Product and Engineering to surface insights and improve our processes.
As Rally’s third dedicated support hire, you’ll have a significant impact in defining how we grow and optimize our support organization.
This role is ideal for someone who thrives in a fast-paced startup, enjoys solving problems, and is excited to work day in and day out with some of the coolest, quirkiest and most empathetic customers out there (Research Ops and UXR folks).
Who You Are 😁
* You enjoy helping customers and solving problems quickly and efficiently.
* You thrive in a scrappy startup environment and are comfortable wearing multiple hats.* You’re highly organized and can track trends in customer issues to improve support.* You communicate clearly and can translate technical issues into simple explanations.* You may have a passion for Research or helping facilitate Research Processes (perhaps you’ve worked in Research Operations or a related role?)What You’ll Do 🚀
#1 Priority - Customer Support & Issue Resolution
* Act as one of the primary points of contact for customer support, responding to inquiries via chat and email.
* Troubleshoot product issues, provide guidance, and escalate to Engineering when needed.* Maintain fast response times and ensure a great customer experience.Scaling & Growth
* Help define best practices for how Rally provides support as we scale.
* Identify opportunities to automate repetitive tasks and streamline workflows.Requirements ✍️
* 1-2 years of experience in customer support or a similar role handling phone, email, chat or Slack tickets. If you don’t have direct experience with Support tell us why you’d knock it out of the park regardless.
* Strong problem-solving and troubleshooting skills along with the ability to manage technical support issues.* Experience with support ticketing systems is a plus (e.g., Intercom, Linear, Slack).* Excellent written and verbal communication skills to work effectively across teams.* Highly organized* Prior experience in a startup or fast-paced environment is a big plus.This role is perfect for someone who loves working directly with customers, enjoys improving how support is delivered, and wants to help scale a support function from the ground up. 🚀
A few Notes about Compensation
* This role also includes equity.
* Placement within the salary range is according to factors such as location, prior experience and your candidacy throughout the interview process.Important - How to Apply:
* Our customers are typically in User Experience Research (UXR) and Research Operations. In no more than 4-5 sentences, tell us about something that interests you about this field or what questions you have about the challenges these professionals face.
",
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"
About the Role
We’re hiring our first Customer Success Manager at FurtherAI. As our Customer Success Manager, you’ll onboard and support customers, help them succeed with our AI Teammates, and grow accounts over time. You’ll work closely with founders and engineers to turn feedback into product improvements and build scalable processes from the ground up.
Why Join FurtherAI?
* High Impact: Be the voice of the customer across product and GTM teams.
* Real Ownership: Build playbooks, improve onboarding, and lead retention strategy.* Mission-Driven: Help reinvent commercial insurance with reliable, intelligent AI workflows.* Early Team: Join a tight-knit, high-performing group shaping how work gets done in insurance.Responsibilities
* Own customer onboarding, training, and early success milestones.
* Manage a portfolio of accounts, driving satisfaction, retention, and upsell opportunities.* Run QBRs and regular check-ins to surface needs and preempt churn risks.* Translate customer feedback into product and model improvements.* Collaborate with engineering and founders to escalate and resolve technical issues.* Create and iterate on internal CS processes, playbooks, and reporting systems.* Contribute to documentation, FAQs, and knowledge base to support scale.You Might Be a Fit If You
* Have 4+ years in Customer Success or Account Management, ideally in B2B SaaS with $50 - 100K ACV customers.
* Have led customer onboarding and expansion efforts, and are comfortable owning renewal/upsell targets.* Are process-driven, customer-obsessed, and execute with discipline.* Thrive in ambiguity and love building things from scratch.* Have experience working closely with product or technical teams.* (Bonus) Have worked in regulated industries like insurance, finance, or healthcare.",
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Looking for a freelance opportunity where you can make an impact on technology from the comfort of your home? If you are dynamic, tech-savvy, and always online to learn more, this part-time flexible project is the perfect fit for you!
A Day in the Life of a Personalized Internet Assessor:
In this role, you’ll be analyzing and providing feedback on texts, pages, images, and other types of information for top search engines, using an online tool.
Through reviewing and rating search results for relevance and quality, you’ll be helping to improve the overall user experience for millions of search engine users, including yourself.
Join our team today and start putting your skills to work for one of the world’s leading search engines.
The estimated hourly earnings for this role are 14 USD per hour.
TELUS Digital AI Community
Our global AI Community is a vibrant network of 1 million+ contributors from erse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands.
Qualification path
No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement.
Basic Requirements
- Working as a freelancer with excellent communication skills in English
- Being a resident in the United States for the last 3 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in the US.
- Active use of Gmail, Google+, and other forms of social media and experience in the use of web browsers to navigate and interact with a variety of content
- Daily access to a broadband internet connection, a smartphone (Android 5.0, iOS 14 or higher), and a personal computer to work on.
Assessment
In order to be hired into the program, you’ll take a language assessment and an open book qualification exam that will determine your suitability for the position and complete ID verification. Don’t worry, our team will provide you with guidelines and learning materials before your exam. You will be required to complete the exam in a specific timeframe but at your convenience!
Equal Opportunity
All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a erse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to ersity
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"
We’re hiring someone to own Customer Support at Sully.ai
We don’t care about titles, we’re looking for someone to build the support engine that brings real AI to frontline care. From zero to scale, you’ll shape how thousands of providers deploy and trust medical agents that actually deliver. You will drive meaningful impact to the business and make Sully the gold standard for customer support for AI in healthcare.
Join us on our mission to save lives
Why Sully?
👏 Team from OpenAI, DeepMind, NASA, GoogleX, Tesla, and 2 physicians: 6 exits, 2 IPOs.
🔥 Our model outperforms Claude, Gemini, and GPT-4.5 on clinical benchmarks.
📈 400+ healthcare orgs signed in 16 months.
⚡️ $25M raised from YC, Sequoia scouts, and more.
🌎 $1T+ market opportunity. We’re going after all of it.
This is for someone who:
*
Loves building from 0 to 1 (and then to 100).\*
Can think in systems and move fast in chaos.\*
Gets excited about complex, technical customer problems.\*
Wants real ownership, is self driven and self-managed.\*
Can hire, train, and scale a high-performing support team\You Will:
*
Build the function from scratch and ensure best practices in how we support our customers\*
Systemize and streamline integrations to meet our 4-8 week SLA’s\*
Build a centralized knowledge base\*
Build and scale a 24/7 offshore support team\*
Reduce our average response time to 60 seconds for 90% of tickets\*
Aggregate systems and tools to create one streamlined workflow for support\You Have:
*
5+ years of startup/founder experience, building support functions from scratch.\*
Rapid scale experience: you’ve gone $0-$10M+ ARR in 12 months or less.\*
Self-managed, driven and highly motivated. Do whatever it takes mentality.\*
Bonus: Worked with AI/healthcare or high-complexity SaaS/API integrations.\Titles are whatever. Execution gets rewarded. If this sounds like you, let’s talk.
Sully.ai is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified inidual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age. Sully.ai prohibits any form of workplace harassment.
",
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About CoW DAO
CoW DAO is on a mission to protect Ethereum users from MEV and optimize trade execution across DeFi. We achieve this through the CoW Protocol, CoW Swap (a leading intent-based DEX aggregator), and the innovative MEV Blocker, which together help secure, aggregate, and route trades for optimal outcomes. We also fund values-aligned projects via the CoW Grants Program.
CoW Protocol is consistently ranked among the top DEX aggregators by monthly volume and is the largest intent-based exchange. Our MEV Blocker protects trades from harmful MEV extraction and is integrated across the Ethereum ecosystem. The CoW AMM is the only live AMM designed to protect liquidity providers from LVR (loss-versus-rebalancing).
With over 100 open-source repositories on Dune Analytics dashboard showcases billions in cumulative trading volume and a rapidly growing user base. As we continue to scale, CoW DAO remains at the forefront of DeFi innovation, prioritizing security, efficiency, and decentralization.
Learn more.
About the role
Location: We are a fully remote team, and although we hire almost globally, there is a preference for this role to be based in Europe or remote +/- 4 hours CEST time
Please note we’re not hiring from the US, Australia, or New Zealand
Position: Full-time contractor
We’re looking for a People Ops Manager to join our herd and lend a hand with both People Ops and recruitment tasks. You’ll spend about 65% of your time on People Ops responsibilities and the other 35% supporting recruitment efforts.
With 30+ CoWs spread across Lisbon and all around the globe, we thrive on collaboration, creativity, and having fun while doing impactful work. We’re searching for someone innovative and passionate to help us grow and keep building an awesome team!
What You’ll Do
- Build and improve People processes to make them more efficient, effective, and team-friendly
- Help grow the company from 30 to 40+ team members while ensuring communication, processes, and cross-team collaboration scale smoothly without major growing pains
- Keep our HRIS (hiBob) running smoothly by handling all employment lifecycle transactions and making sure everything is accurate and compliant
- Create fun and meaningful initiatives to engage the team, celebrate wins, and recognize achievements
- Handle contracts and manage all HR administrative tasks related to team data
- Plan and organize company off-sites and team-building activities to bring our global team closer together
- Set the standard for data accuracy and a data-driven approach, while staying on top of our SLAs for fast responses, quick resolutions, and happy team members
- Offer clear and timely support to team members, new hires, and stakeholders on processes, policies, and queries
- Collaborate with cross-functional stakeholders across multiple teams and locations
- Recruitment: Partner with the recruitment team to attract top-tier talent and take ownership of the entire hiring process—from interviews to extending job offers
- Recruitment: Create a professional, positive, and engaging journey for every candidate
Who You Are
- 2–3 years of experience in People Operations, HR and ideally Recruitment, preferably in a fast-paced, international environment
- You’re a people-first professional with strong emotional intelligence and a genuine passion for supporting growth and development
- You have some understanding of employment versus contracting arrangements
- Knowledge of labor laws (in any country) is a bonus
- You bring excellent communication skills, empathy, problem-solving, and a proactive, can-do attitude
- Strong administrative and organisational skills
- You’re fluent in English and confident working with HR systems and ATS platforms
Bonus Points If You:
- Have a soft spot for blockchain and all things Web3
The Position:
- Fully remote with flexible working arrangements
- Requires availability for CET time zone
- Reports directly to the People Ops and Recruitment Lead
- Full-time contractor with open ended contract
What’s in It for You
- Flexible work environment: Join our hub in Lisbon or work remotely
- Token plan: Have a stake in our mission and shape the future of CoW DAO
- Periodic gatherings: Enjoy opportunities to connect with the rest of the team through regular trips
- Conference allocation: Stay up-to-date with ecosystem advancements using our conference budget
- Learning budget: Use our learning budget to support your higher ambitions
- Hardware budget: Take advantage of a hardware budget for acquiring necessary equipment
- Make an impact: You are joining a startup where you can make a huge difference. Your work matters!
- Flat hierarchies mean fewer processes and bureaucracy - see more of your ideas come to life!
- Flexible work and vacation times: Prioritize work-life balance through our robust flexible work policy and vacation allowance
- Growth: If you’re someone who loves taking the initiative and getting things done, CoW offers lots of opportunities for your inidual growth
If you’re ready to take the lead on building world-class teams in the Web3 space, we’d love to hear from you. Let’s create the future together!
Culture
Life within the CoW Protocol is an incredible adventure! We take pride in our collaborative approach, embracing autonomy and fostering a culture of big thinking and continuous growth. We value impact, ownership, simplicity, and team spirit. Plus, we’re all about feedback, coming together, and enjoying the journey along the way!
At CoW Protocol, we strive to create a space where everyone feels included and empowered. We believe that our products and services benefit from our erse backgrounds and experiences. All qualified applicants are considered for positions regardless of race, ethnic origin, age, religion or belief, marital status, gender identification, sexual orientation, or physical ability.
fulltimesingaporesingapore / remote (us)
"
Flagright offers exciting career growth opportunities for motivated iniduals looking to take the next step in their careers. If you are highly driven, enthusiastic, and seeking an exciting opportunity to join an early-stage startup, we want to hear from you.
🛠 You will
*
Analyze data and gather insights to identify trends, patterns, and opportunities for enhancing functionality and user experience.\*
Participate in customer meetings to identify customer requirements and pain points to scope new features and improvements.\*
Participate in customer channels to announce new features, identify issues, keep customers updated regarding their queries and ensure a positive customer experience\*
Work closely with stakeholders to gather requirements, prioritize feature enhancements, and translate customer needs into actionable product requirements.\*
Assist in creating comprehensive documentation, training materials, and product guides to facilitate seamless onboarding and usage of the product.\*
Conduct periodic check-in meetings with customers and guide them through the product to ensure better understanding and ease of use.\*
Identify process gaps and propose innovative solutions to optimize operational efficiency and effectiveness.\*
Contribute to the overall operational excellence of the product by streamlining workflows and implementing best practices.\*
Collaborate with engineering teams to drive product enhancements, bug fixes, and ensure timely delivery of product updates.\*
Monitor key performance indicators (KPIs) to assess the success and impact of product operations, making data-driven recommendations for improvement.\*
Continuously evaluate user feedback, conduct user research, and incorporate insights to enhance the product's usability and customer satisfaction.\*
CSMs at Flagright do not have commercial responsibilities or quotas.\🙌 Your profile
*
High IQ and EQ.\*
Have love for tech and capitalism.\*
Strong taste for aesthetics and attention to detail.\*
High agency and low ego.\*
Based in or willing to relocate to Singapore. Flagright does not provide SG visa sponsorship.\*
This is a in-office, no remote position.\*
2-5 years of experience as a Product Operations Analyst or a similar role in operations or risk.\*
Excellent written and verbal communication skills in English are essential for effective customer interactions.\*
Proficiency in using data analysis tools and techniques to identify trends, patterns, and opportunities for optimizing product operations.\*
Familiarity with product lifecycle management principles and methodologies.\*
Experience working with cross-functional teams, such as product management, engineering, marketing, and customer support.\*
Knowledge of product management frameworks and methodologies is desirable.\*
Familiarity with project management tools and software for planning, tracking, and collaborating on projects.\*
Demonstrated ability to work independently, take ownership of tasks, and meet deadlines consistently.\*
Continuous learning mindset, keeping up with industry trends and best practices in product operations and management.\*
Travel flexibility for customer meetings or team gatherings, as needed.\💯 Preferred Qualifications
*
Understanding of anti-fraud, anti-money laundering, or compliance domains.\*
Previous experience in a product-focused role within the fintech industry.\*
Ability to communicate effectively with internal stakeholders and customers to understand their needs and translate them into product requirements.\*
Understanding of financial data security and privacy regulations, such as GDPR or PCI-DSS.\*
Familiarity with risk management principles and methodologies, specifically related to product operations.\*
Understanding of sanctions screening processes and familiarity with industry-standard sanction lists.\*
Knowledge of data privacy regulations and practices related to handling sensitive financial information.\*
Familiarity with customer support systems and workflows to ensure smooth integration of product operations with customer service processes.\*
Experience with implementing and optimizing key performance indicators (KPIs) to measure the success and impact of product operations.\*
Ability to stay updated with industry trends and advancements in fintech, product management, and operational excellence.\🤗 Benefits
*
Get equity from day 1 at a Y Combinator startup.\*
Do something meaningful; help stop human trafficking, money laundering, and terrorism financing.\*
Work alongside a highly competent, top-tier team, including professionals from Y Combinator, ex AWS, Twilio, and Palantir.\*
Fast growth position with a lot of responsibilities, hard work, and no work-life balance.\*
Great career development opportunities in a fast-growing early-stage startup.\*
Enjoy a low-bureaucracy environment, minimal meetings, and an asynchronous communications culture.\*
Experience an international work culture in a flat organizational structure.\⚠️ Before you apply
We do not recommend you apply if you aren't interested in pushing yourself and growing rapidly. At Flagright, we maintain an extremely high bar for all team members. We conduct performance evaluations focusing on honesty and fairness, not kindness.
",
crypto payfull-timenon-techrecruiterremote - us
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About The Tie
The Tie is the leading provider of information services for digital assets. We deliver powerful tools that empower institutional investors to make better decisions in the digital asset space. Our flagship product, The Tie Terminal, is the most comprehensive and intuitive platform for institutional investors operating in crypto markets, trusted by hundreds of hedge funds, market makers, trading desks, and asset managers around the world.
We’re also building additional category-defining products like our suite of APIs, Frosty Metrics, and various institutional dashboards that provide transparency, analytics, and insight to the world’s most sophisticated crypto participants.
The Role
We are looking for a Senior Vice President of Product to lead product strategy and execution across our suite of institutional offerings. This is a senior leadership role reporting directly to the CEO. You will drive the vision, development, and growth of The Tie Terminal, while playing a critical role in shaping emerging products and other institutional tools.
This role sits at the intersection of institutional finance, crypto-native innovation, and data-centric product design. You will collaborate with cross-functional teams—engineering, design, sales, marketing, and research—to deliver high-impact solutions for the world’s most demanding investors and traders.
Responsibilities
- Own and evolve the product roadmap for The Tie Terminal; contribute strategically to other product lines
- Define and prioritize features that deliver real value to institutional users: market makers, hedge funds, asset managers, and other professional investors
- Conduct deep discovery with clients and prospects to fully understand institutional workflows and pain points
- Work closely with engineering and product design to build intuitive, performant, and data-rich products—both UI and API-based
- Align product initiatives with the company’s broader vision, in close partnership with the CEO and executive leadership
- Act as a voice of the customer internally and represent The Tie in external product discussions, events, and partnerships
- Foster a culture of clarity, ownership, and speed across the product organization
Why Join The Tie
- Lead the most advanced institutional product suite in digital assets
- Collaborate with top-tier funds, liquidity providers, and trading firms
- Shape the next generation of financial data infrastructure in crypto
- Competitive compensation, equity, and benefits
- A mission-driven, high-performance culture that values deep thinking and speed
Requirements
- 7+ years of product management experience, including significant time in institutional fintech, trading systems, or market data
- Deep knowledge of institutional workflows across the front office (traders, PMs, analysts) and ideally also middle/back office functions
- Proven success building and scaling data-intensive products used by professionals in high-pressure environments
- Passion for and knowledge of crypto markets—this is not a tourist role; you should be fluent in crypto-native market structure and developments
- Familiarity and ideally experience with institutional platforms such as Bloomberg Terminal, FactSet, Refinitiv, OMS/EMS, etc.
- Strong strategic thinking, communication, and leadership capabilities
- Experience building or managing API-first products is highly desirable
Nice to Haves
- Past experience at a traditional financial data company (e.g., Bloomberg, FactSet, Refinitiv)
- Hands-on work in crypto infrastructure, DeFi, blockchain data, or trading APIs
- Technical fluency or experience working closely with engineering and data teams
- Willingness to work from our New York office several days a week
Benefits
- Competitive compensation (salary + bonus and options)
- Flexible paid time off
- Flexible working hours
- A fast-paced and exciting work environment
- Strong teamwork-driven culture
Updated 8 months ago
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