Who are we?

Here at Scale Wellness, we’re dedicated to helping wellness founders and their teams expand their marketing capabilities so they can sell programs that scale and provide lasting impact for their customers. We’ve been in business for the last 3 years and are expanding the team for this exciting period of growth. As a growth marketing consultancy, we’ve helped clients generate over $14 million in revenue and get recognized from organizations such as Goop and Erewhon. 

We offer flexibility, growth opportunities, and a laid back, yet performance-driven work environment. We have the proven track record and processes to deliver results, we need an executor that can turn our strategies into effective sales funnels.

Who are you?

We’re looking for a technical marketer that understands both how to set up high-converting video funnels and can provide guidance on which platforms we should use to deliver our strategies. Ideally, you understand how an effective sales funnel comes together and have design skills to make it polished. Bonus, if you’re health conscious and value improving the health and lives of the customers your campaigns will ultimately reach.

Responsibilities

• Setting up multi-step sales funnels using example references, copy, and video assets provided based on specific campaigns
• Designing relevant funnel assets to match the branding of the client's site
• Auditing and deciding which funnel platforms could solve the client’s specific use case 
• Understanding and building direct response pages such as advertorials, video sales pages, and one-click upsell pages
• Proactive communication and transparent timelines for each funnel buildout

Requirements

• 2+ Years in the digital marketing, 1+ Year in design
• Platform experience with setting up product funnels on platforms such as GemPages, ClickFunnels, GoHighLevel, Kajabi, Shopify, Wordpress, etc
• Worked with CPGs, cleanses, detoxes, skincare, supplements, or wellness coaching

Interested?

Fill out the application on this page

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

Paperless Pipeline is in search of a motivated and purposeful Business Development Executive who can create and own strategic sales initiatives that support our growth.

What You Will Do:

• Explore and develop growth opportunities through strategies such as internet research, trade show lists, referrals, professional directories and personal investigation.
• Generate new business channels through cold calling, email, social networks, etc.
• Prepare for, and run, pitch meetings with prospects.
• Manage your opportunity pipeline and monitor its health.
• Establish and maintain primary relationships with executive decision makers.
• Become a Paperless Pipeline expert to ensure quality and quantity of product demonstrations.

About You:

• You are comfortable working without constant supervision. You channel self-motivation and discipline to get things done. 
• You are obsessed with, and have a proven track record of, continuous improvement. You are always seeking new ways to improve your skill set and are obsessed with surpassing your past performance bars.
• You love sales, and are not scared of picking up the phone to follow up with prospects. You possess an uncanny ability to build rapport with real estate professionals. 
• You ask meaningful questions, listen, and grasp what prospective customers want to accomplish. You communicate clearly, and explain things in a lucid way.

Bonus Points:

• You have demonstrated business development experience in the real estate software industry.
• You are connected to an existing network of real estate professionals and industry leaders. 

About Paperless Pipeline:

• Paperless Pipeline is simple, flexible, and powerful real estate transaction management software that’s loved by more than 90,000 real estate agents and brokers across the US and Canada.
• We are a profitable, and self-sustaining business that has steadily grown since its inception in 2009.
• We are a 100% remote company with team members across the US. 
• We do not engage in pushy sales, unethical tactics, or questionable methods. We do not promise future features to make prospects convert into customers.
• We do not treat prospects and customers as opportunities, accounts, or cogs in a process. 
• We believe continuous improvement outperforms long-term, goal-based work. Each day we put out our most effective, purposeful, deliberate work. The next day we do it better.

How to Apply:

Send an email to [email protected] and include "Business Development Executive" in the subject. We ignore run­-of-­the-­mill resumes. Instead, tell us your story and why you’re interested in the role with a thoughtfully written email.

Note: We expect to take a few weeks to review all applications. We’re unable to offer feedback during the screening process due to the number of applications we receive.

We manage the content for some of the highest-profile B2B sites out there.

Content fuels our entire business. It could not be more central to our success. And we’re building what we believe to be the most talented content team in B2B.

That’s where you come in.

We are looking for a skilled freelance writer who knows the world of website creation inside and out. Your sole focus will be to write unbiased, comprehensive product reviews, guides, tutorials, product comparisons, and “best of” lists—all focused on topics related to website creation. We’ll provide you with topics and templates to follow. You will be responsible for researching and writing articles that align with our voice and adhere to our editorial standards.

Your Responsibilities

• Follow our briefs and templates to write high-quality, well-researched, and unbiased blog posts that resonate with the target audience, address their pain points, and offer sound solutions.
• Conduct in-depth research to investigate topics thoroughly, using credible sources and data to support your writing.
• Update published posts to ensure they remain accurate and relevant while providing value and meeting the reader’s search intent.
• Adhere to our writing guidelines and style guide to produce content that meets our strict standards of quality.
• Embrace feedback from our editors and incorporate it into your work to elevate the quality of your writing. While we try to minimize back-and-forth on inidual posts, we will expect you to be open to our feedback and make adjustments as necessary.
• Add appropriate internal links and credible/authoritative external links to posts.
• Consistently meet all deadlines. Your work must be completed by the due date without exception.

How to Tell If You’ll be a Great Fit

• When it comes to website-related topics like website builders, web hosting, domain registrars, and ecommerce platforms, you know your stuff. You can effortlessly transform highly technical concepts into clear and accessible content that answers questions, solves problems, and offers reliable, sensible solutions.
• You don’t just write about website creation; you’ve lived it. You’ve built your own website(s) and have experienced all of the questions and pain points yourself, allowing you to put yourself in the reader’s shoes and provide exactly the information they need to be successful.
• You’re a pro at digging deep into any topic. Your ability to conduct comprehensive research and sift through large volumes of information helps you create insightful and accurate content.
• You're always eager to stay up-to-date with the latest industry trends, best practices, and emerging technologies, enabling you to provide expert guidance and insights to your readers.
• You’re comfortable adapting your voice and writing style to match your client’s. We have a house style that modulates voice and tone across our portfolio of sites. With our in-house style guide, you can comfortably make each post feel as though one person has written it.
• You’re confident writing with search engine optimization in mind and applying conversion techniques to inform the reader and generate clicks.
• You’re already a skilled writer, but you know there’s always room for improvement. You’re willing to receive feedback with an open mind to continually build on your skills.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

Brokerkit (https://getbrokerkit.com) is a fast-paced, success-driven, team-oriented SaaS (Software as a Service) company focused on the residential real estate industry. Do you have the ability to thrive in a startup environment? Do you love working with people and technology? We are looking for candidates with entrepreneurial spark who like working with people, software, and data! Get in on the ground floor and grow your skills as the company grows.

We are currently looking for a Customer Success Specialist to join our Customer Success team to help our customers succeed in using our software. If you are able to learn new technology quickly and love training and coaching people; you might be a good match.

Our company consists of team members who are within the top 1% in talent and performance. If you feel you can deliver this same level of excellence, we encourage you to apply.

**Position Responsibilities

• Assist and coach our residential real estate broker customers in better marketing their firm to prospective agents and engaging their current agents to help them improve their agent recruiting and retention to accelerate their growth of their brokerage
• Customer Support
  • Respond to customer calls, voicemails and chat requests for software support via our support ticketing system Zendesk while adhering to SLA (Service Level Agreement) metrics
  • Work to understand customer issues (how-to questions, billing or technical) and resolve them in a timely fashion
  • Escalate technical issues to the engineering team and work with them on a resolution as needed
• Customer Onboarding
  • Manage and assist new users in onboarding to help them properly configure their software and data to maximize their success with the product
• Customer Retention
  • Assist with documenting and testing user requests for new features and bugs with the goal of maximizing the value of the product to customers
  • Create/update content (help articles, blog articles, videos) related to product updates, product tutorials, and best practices to maximize customer engagement and success in the product
  • Work on initiatives to maximize customer retention and reduce churn
• Customer Expansion
  • Identify customer needs which could be met with other product solutions and refer them to the sales team to follow up on
• Various other operational tasks as required such as reporting and data updates

Candidates need to align with our core values:

• Services the customer above all else
• Does the right thing - even when it hurts
• Hungry for achievement
• Coachable team player
• Innovative problem solver

**Required Qualifications:

• Great communication skills for interaction with end-users
• Patient in working with users to assist them with implementing technology who could be at different proficiency levels with technology
• A resourceful problem-solver who is able to achieve strong results without a lot of direction
• Strong technology troubleshooting skills to diagnose issues and help end-users properly configure the product to maximize their outcomes
• Good with data and spreadsheets to help customers with loading data which is one of the more complex parts of onboarding our customers
• Ability to work during our standard support hours of 9-5 or 8-4 in any US timezone remotely

**Preferred Qualifications:

• Residential real estate industry experience
• 1-3+ years of experience with customer support or technology implementation
• Marketing experience
• Coaching/Training and coaching/training content development experience

**What We Offer:

• The on target earnings for this role are $90,000 which includes a $60k base and $30k bonus based on the achievement of customer survey, user engagement, and net revenue retention goals
• This is a contract role with the ability to convert to an employee role later based on consistent achievement of goals and cultural fit
• This is a remote position and you can work from anywhere in North America. You will need to have a good home office setup including reliable internet and phone service as well as a current computer to run our largely web-based applications

**Application Process:

• In the location to attach a cover letter in the application form, please add a link to a 1-minute video overview of why you feel you are a good fit for the role and mention the word Brokerkit in the first 10 seconds of the video.

Hi,

I’m Martyna, Performance Marketing Team Lead at TestGorilla. We’re a fast-growing HR tech startup that helps teams make better hiring decisions, faster and bias-free.

Over the past year, we’ve experienced tremendous growth. More than 10,000 companies have replaced CVs with our assessments to screen candidates in an unbiased and data-driven way.

As we scale our efforts in 2023 and beyond, we’re looking for a B2B  Paid Social who’s passionate about planning and managing social campaigns, and helping people land dream jobs.

What’s in it for you?

• Helping shape a fast-growing HR tech startup as an early employee
• Fully remote position with bright, motivated, and friendly colleagues around the world 
• €26,796 - €45,936 + share appreciation rights (SARs)
• Flexible hours and vacation
• Paid parental leave 
• Remote working budget: €1,000 per year
• Learning and development budget: 3.5% of salary

The job in a nutshell

As the B2B  Paid Social, you will work closely with the marketing team to help produce best-in-class campaigns that drive both engagement and conversions. You will be responsible for ​​analyzing account performance, making recommendations based on your insights, and executing campaign implementation and optimization of paid social campaigns across multiple platforms and languages.

You will be the paid social expert to report on campaign performance and optimization and advise on the best strategies to achieve company goals.

You are a goal-driven, detail-oriented self-starter. You are passionate about showing the full potential of our product through successful social paid campaigns and are able to think analytically to solve problems.

You’ll spend time on the following:

• You will plan, test, review, and optimize new and existing paid social advertising campaigns in line with budgets and performance objectives
• You will assist the team in creating effective paid search strategies
• You will build an audience targeting and retargeting strategy.
• You will work with content and design teams to execute the available assets and creatives
• You will communicate with the design team on new assets and establish a feedback loop to improve new content based on the results
• You will be tracking setup and pixel implementation to ensure the accuracy of campaign measurement
• You will analyze and report on paid social activities to demonstrate campaign impact and alignment with the business objectives
• Collaborate with other teams/departments/agencies to execute the business’ marketing strategyYou will keep up to date with relevant research and trends in PPC/digital marketing

Here's what we are looking for:

• You are inspired by our mission to put one billion people in dream jobs
• You are fully aligned with our values
• You have a keen interest in data analytics
• You have excellent communication skills
• You have a good understanding of marketing objectives
• You have good time-management skills and can adhere to deadlines
• You are detail-oriented and can work accurately in a fast-paced environment
• You are up-to-date with different trends and tools in paid social marketing
• You are comfortable with the ambiguity and pace of an early-stage startup

We typically expect candidates with at least 2 years of experience in paid social campaigns to have the skills mentioned above.

Bonus points if…

• You have experience working in a SaaS company and a fast-growing startup 
• You have experience setting up campaigns on different social media platforms

Interested?

We don’t offer rainbow glitter unicorns or dog-friendly offices (we literally don’t have an office), but we do offer solid core values and a product meant to give everyone a fair, unbiased chance at their dream jobs.

Here at TestGorilla, we eat our own dog food. We use our assessment platform to make sure we make the best hiring decisions, faster and bias-free. 

So if this role sounds like a good fit for you, I’d like you to take an assessment so we can get a better idea about whether you would fit the role. It’s also a great opportunity for you to get to know our product!

If you’re hired, I’ll do everything I can to help you succeed at TestGorilla and throughout the rest of your career.

Mission For Client Support Specialist

To provide an incredible customer experience to clients by...

• Onboarding, coaching, and holding clients accountable to their action items & goals
• Handling any feedback, complaints, disputes, or refund requests with tact and understanding

Priorities, Responsibilities & KPIs:

Note: While the satisfaction and success of our clients is ultimately our highest priority, the following priorities will help assure that the company remains financially strong and stable so that we are able to focus on our clients development.

• Onboarding New Clients Effectively
• Preventing & Diffusing Refund/Cancelation Requests
• Recovering Defaulted Payments
• Moving Clients Through The Training To Each Milestone
• Providing Marketing & Sales Coaching To Clients
• Receiving Testimonials From Clients
• Reporting Daily Metrics In Slack

KPIs

Daily execution of team & administrative tasks

Morning Check-In:

End Of Day:

Time

Ramp Up / Onboarding

If you are interested, please watch through this video: https://go.growthcave.com/kba-vsl before applying

Requirements

People skills:

You're going to be talking with people all day. Being a natural rapport builder is going to hedge your bets of success (this DOESN'T mean you have to be an extrovert).

Leadership:

Attention To Detail:

High Standards:

Poise:

Benefits

• Training & Development
• Paid Time Off (Vacation, Sick & Public Holidays)
• Work From Home
• Fast-Paced Startup Growth Environment

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

We are currently looking for Customer Service Representatives to join our customer care team.

Handle Customer escalations.

Requirement:

Applicants must be currently authorized to work in the U.S.

. Benefits include:

Time zones: EST (UTC -5), CST (UTC -6)

We are looking for a driven Chief Product Officer to join our executive team and drive the scaling of our SaaS company to the next level. You will play a pivotal role in shaping and executing our product strategy, driving revenue growth, and ensuring the success of our products in the market. This is an exciting opportunity to make a significant impact on our company's growth trajectory and shape the future of our products.

The salary for this position is €110,000 annually and we are committed to reviewing salaries every year based on company and inidual performance.

You can work **from anywhere in the world as long as your main location has ~4 hours overlap with the UTC+3 time zone

**

We are a global team of 130+ awesome people working from over 40 countries around the globe. We hire globally, you work locally—in the heart of London, a beach outside of São Paulo, or a quiet village near Florence, the choice is yours. Every few months we travel to meet up somewhere in the world and spend some quality time together. We place a huge amount of trust in our people, and we measure the outcomes rather than the work itself. Our values fuel our results.

**

As a CPO, you will be responsible for formulating our long-term product vision and strategy, creating a roadmap for the next years, and shaping our product development environment. In addition to that, you will ensure there are appropriate processes for knowledge sharing between core development teams and mission teams.

Your main responsibilities will be:

1. Developing and executing a comprehensive product strategy aligned with the company's overall direction.
2. Inspire people through visionary thinking and foster a culture of innovation: Drive and communicate a compelling product vision that inspires and aligns the organization around the product strategy.
3. Cultivate a culture of innovation, experimentation, and continuous improvement, encouraging creative thinking and cross-functional collaboration.
4. Driving revenue growth through product-led strategies. Developing a deep PLG mindset with the product team to acquire, retain, and expand our customer base.
5. Leading the product management team in defining and prioritizing product roadmaps, features, and enhancements.
6. Defining and monitoring key product metrics and performance indicators to measure the success and impact of product initiatives. Establishing a data-driven culture within the product team.
7. Supporting the launch and refinement of product management processes and tools that align with the organization's needs in ensuring timely and effective product development and collaboration among cross-functional teams.
8. Collaborating with teams outside of product, including engineering, marketing, customer success, support and sales, to ensure effective product development and go-to-market strategies.
9. Managing the product management budget, including resource allocation and investment decisions.

**

If you are looking for an exciting opportunity in an executive role at a fully-remote bootstrapped product-led SaaS business, we should talk

In particular, we would love to hear from you if:

• You are a great team player and communicator when working with others. You are responsive to feedback and always seek to learn and improve.
• You like transparency, openness, and asking questions. Your English communication, both written and verbal, is great and you prefer to over- rather than under-communicate.
• You are passionate about solving customer problems and ensure that all product decisions are guided by deep understanding of users, you strive to create exceptional value for them.
• You love solving ambiguous business problems from first principles, and building solutions, processes, and teams around them.
• You leverage data and analytics proficiently to drive product decisions, identify trends, measure success, and make data-informed recommendations.
• You exhibit a passion for innovation, staying ahead of industry trends, and exploring new ideas to drive product differentiation and maintain a competitive advantage.
• You have demonstrated strong experience as a leader in a high-growth, product-led B2B SaaS company.

**

• Freedom to choose when and how much you work - we only measure results
• 24 days of paid time off a year, plus your local holidays
• In-person meetups for team-building (expenses covered)
• 4-6 weeks paid sabbatical (depending on the tenure)
• Laptop budget up to €2,500 and it renews every 3 years
• €2,000 budget to set up your home office, and additional €300 every year after 3 years of tenure
• €250 per month for co-working space membership and/or internet service at home
• €4,000 per year contribution to use for training, workshops, and conferences
• €2,000 per year contribution for any equipment or services to improve and/or maintain your physical and mental health
• Support for buying tools you need for doing your best work (even eyeglasses if you need a new pair)

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

We are currently looking for Customer Service Representatives to join our customer care team.

Handle Customer escalations.

Requirement:

Applicants must be currently authorized to work in the U.S.

. Benefits include:

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

If you are a fun, hardworking social media content manager who can’t wait to motivate and inspire people - we want you! You must have a passion for creating engaging social content. You will be working alongside our digital team to create and grow our community with content that is inspiring, educational and meaningful. 

‍Here’s what this role is all about:

• Organizing the social media editorial calendar 
• Working alongside our digital team to strategizing and scheduling posts across Instagram, TikTok, YouTube, Facebook, LinkedIn, and Pinterest 
• Be part of the team creating engaging social media content
• Interacting with our growing community online 
• Growing our community and introduce them to our resources across social platforms 
• Integrate our Community SMS text marketing platform

A few more thoughts: 

• 2+ years of social media management
• Experience building social media communities on Instagram, TikTok, Facebook among others
• Know how to work Canva, CapCut along with video editing apps
• A team player who loves to come up with new ideas!
• Incredible attention to detail !

Time zones: EST (UTC -5)

Kyma Social is a boutique social media agency serving industry leaders.

We are seeking a talented and independent freelance editor who has experience editing videos geared towards social media. This person must be able to also edit longer formats (such as YouTube), as well as short social media clips (ie. Reels, TikTok). This job will start at 15-20 hours a week with the strong potential for more as the job progresses.

_

Our ideal candidate:

• Able to complete edits that require a quick turnaround while working independently 

• Experience using editing tools such as Premiere. FinalCut, CapCut

• Has a flexible schedule and is able to work during regular working hours

• Bonus: experience in Adobe Illustrator or similar platform (not required)

• Experience editing for longer formats, as well as short vertical videos (must provide examples)

• Understand and keep up with social media trends and adapt accordingly

• Must have the ability to take constructive feedback

• Over 1 year of experience preferred

**

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

We’re a fully remote company going after the B2B SEO space.

Above all else, SEO depends on links. Even today, the quality of links determines whether or not we rank.

That’s where you come in.

Your focus will be to connect and build relationships with other site owners and managers. Then look for ways we can help them in exchange for them giving us a link.

This isn’t a typical link builder role where you’ll beg 2000 people for a link hoping that one actually does it. Our philosophy is to contact a few people, build genuine relationships, and find a way we can help each other. It’s genuine and dynamic. But it’s also nerve-wracking since every prospect is different. Each prospect is like figuring out a puzzle, finding that deal that gets both sides excited.

You will have a commission in this role. The more you put into it, the more you’ll gain.

Your Responsibilities

• Hitting a daily email goal for reaching out to new prospects. Every day, you’ll have to cold email new people in order to keep your pipeline strong.
• Finding creative ways for figuring out which websites fit your outreach campaigns and finding contact info. We do have a database of websites and contacts but you’ll need to regularly add to it or fill in gaps.
• Keeping our CRM updated as you work opportunities and move deals forward.
• Personalizing email templates for each prospect. Also suggesting improvements to our templates and adjusting them for new campaigns.
• Coming up with new campaign ideas for new types of prospects to reach out to.
• Corresponding via email and convincing website publishers to link to our content.
• Building long-term relationships with key opportunities in order to get multiple links built from the same site.
• Consistently hit a monthly link quota that meets all quality requirements. Once the monthly goal is hit, you’ll begin earning a commission on all your other links generated that month.

How to Tell If You’ll be a Great Fit

• You absolutely love an email sales job. You’ll live in your inbox and should have no trouble managing dozens or hundreds of active threads every day.
• You also love the puzzle of figuring out how to get each deal to work. We have multiple offers that we’re willing to trade for links. You’re the type of person that will obsess about each deal until all the pieces fall into place and it closes.
• You have a knack for establishing a genuine connection with people over email. Writing emails that show your personality comes natural to you. You know how to strike the perfect balance of exuding personality without being cringy or pushy.
• You love to win. This is a sales role. Every day, you’ll have an input quota. Every month, you’ll have an output goal. That daily scoreboard doesn’t discourage you, it drives you. You can’t imagine being in a role without a monthly goal and a commission, anything else is just not exciting enough for you.
• Follow up is second nature to you. Automated follow up tools are great but you’re the type of person that would send follow ups manually if you had to. You can’t help yourself from sending a 1-2 followups to every prospect.
• You know when to let things go. For thousands of people, you’ll be the face of our company. You understand the weight of that. While you’re willing to follow up and suggest other ideas, you know when to give people space and let the deal go.
• You have no hesitancy about reaching out to folks with “hat in hand.” And while you’re careful not to cross boundaries, you’ve always believed that it couldn’t hurt to ask. After all, the worst that can happen is that they say “no.”
• This role requires you to be in front of your computer all day and inside of an inbox 85% of the time. It’s a grind. You do the same thing day after day. The monthly cadence is also a grind. Hit your goal, rack up a commission, celebrate at the end of the month, then start over again on the first day of the next month. That shouldn’t scare you.
• This role is fully remote and you must be based on the United States.

**Benefits

This is a fully remote role that requires you to be a full time employee of Stone Press.

• Health, dental, vision, and life insurance. We cover it all along with your spouse and dependents. We’ve also selected the best plan available to us.
• One-time $1,500 office reimbursement. That means we pay for your equipment, and you get to keep it.
• Monthly $300 remote work reimbursement.
• 3 weeks of PTO every year, and we currently observe 12 US holidays.
• 16 weeks of 100 percent paid, job-protected parental leave.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), AST (UTC -4), NST (UTC -3:30)

Transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

Position Summary:

Responsibilities:

1. Calendar and Meeting Management:
   • Coordinate and manage complex calendars, scheduling meetings, and appointments for senior executives.
   • Arrange conference calls and video conferences, ensuring all necessary resources are available.
   • Prepare meeting agendas, take meeting minutes, and distribute relevant materials.
2. Travel Coordination:
   • Arrange domestic and international travel itineraries, including flights, accommodations, ground transportation, and visas as required.
   • Ensure travel plans are organized efficiently and communicate all relevant details to executives.
3. Communication and Correspondence:
   • Screen and prioritize incoming calls, emails, and correspondence, responding or redirecting as appropriate.
   • Draft and edit correspondence, memos, reports, and presentations with a high level of accuracy and professionalism.
4. Document Management:
   • Maintain and organize electronic and physical files, ensuring easy access and retrieval of information.
   • Create, update, and format documents, spreadsheets, and presentations as needed.
5. Project Support:
   • Assist with special projects, research, and data analysis, providing relevant insights and recommendations.
   • Collaborate with cross-functional teams and stakeholders to ensure project deadlines are met.
6. Relationship Management:
   • Develop and maintain positive working relationships with internal and external stakeholders.
   • Coordinate executive-level meetings, events, and conferences, including logistical arrangements.

Requirements:

• Proven experience as an Executive Assistant or in a similar role supporting senior executives.
• Exceptional organizational and time management skills, with the ability to prioritize multiple tasks.
• Excellent written and verbal communication skills, including strong editing and proofreading abilities.
• Proficiency in using productivity tools such as Microsoft Office Suite (Word, Excel, PowerPoint) and virtual meeting platforms.
• Strong attention to detail and high level of accuracy in all work.
• Ability to handle confidential information with utmost discretion and professionalism.
• Self-motivated, proactive, and able to work independently with minimal supervision.
• Flexible and adaptable to changing priorities and deadlines.
• Availability to work in a remote setting, with a stable internet connection and necessary technology infrastructure.
• Bachelor's degree or equivalent qualification preferred.

Join the Solesdi US team and contribute to our mission of delivering exceptional footwear to customers worldwide. Apply today and embark on an exciting remote career as an Executive Assistant with a global leader in the industry.

Note: This job description is intended to outline the general responsibilities and qualifications for this position. It is not an exhaustive list of all duties, responsibilities, and qualifications required.

Are you looking to for a great career opportunity working from your home office?  Do you have experience as a Certified Accountant? Do you have experience preparing VAT Registrations, submitting VAT returns and providing tax consultation to clients?

At hellotax.com we are looking for a full time accountant who can perform these tasks for our Italian customers as well as help automate registrations and filing processes. This is an amazing opportunity to join one of the fastest growing and most innovative providers of services to e-commerce! We are a young company, born six years ago to provide services to Amazon sellers, and we have been growing at an incredible rate to become a team of more than 50 people.

Your day to day tasks include:

You will be doing great if you have...

Our clients are small and big e-commerce companies that want to expand their brand reach across/to Europe. With the help of our team, services and software, a client can fully automate his VAT registration, filings to stay in compliance with the regulations in any EU country. Our company is fully remote: Every team member can work at any time and any place they want

Our current team is made up of skilled, energetic, professionals who strive to go that extra mile for each of our clients.  If we do not know the answer we step up and investigate further and deeper until we do, ensuring that not only are our clients given timely responses but quality ones.  

Yes, great, we can offer you a top salary, great virtual working environment, company activities, flexible working hours, on job training program and a secure and exciting future career.

If you would like to know more about what we do at hellotax.com and apply for this role please get in touch with us for an interview!

Are you looking to for a great career opportunity working from your home office?  Do you have experience as a Certified Accountant? Do you have experience preparing VAT Registrations, submitting VAT returns and providing tax consultation to clients?

At hellotax.com we are looking for a full time steuerberater who can perform these tasks for our German & Austrian customers as well as help automate registrations and filing processes. This is an amazing opportunity to join one of the fastest growing and most innovative providers of services to e-commerce! We are a young company, born six years ago to provide services to Amazon sellers, and we have been growing at an incredible rate to become a team of more than 50 people.

Your day to day tasks include:

You will be doing great if you have...

Our clients are small and big e-commerce companies that want to expand their brand reach across/to Europe. With the help of our team, services and software, a client can fully automate his VAT registration, filings to stay in compliance with the regulations in any EU country. Our company is fully remote: Every team member can work at any time and any place they want

Our current team is made up of skilled, energetic, professionals who strive to go that extra mile for each of our clients.  If we do not know the answer we step up and investigate further and deeper until we do, ensuring that not only are our clients given timely responses but quality ones.  

Yes, great, we can offer you a top salary, great virtual working environment, company activities, flexible working hours, on job training program and a secure and exciting future career.

If you would like to know more about what we do at hellotax.com and apply for this role please get in touch with us for an interview!

We are looking for a freelance full-time Project Manager for our marketing agency, starting direct or in the next 3 weeks, for a long-term collaboration. You will start in a project manager role and (assuming you do well) will take on the COO role. 

You will manage several client projects at once and manage a remote team of about 7 people. You will work directly with clients and have monthly progress meetings with them. Your responsibility it to keep clients happy, ensure we deliver what we promised, and follow our processes to ensure quality. 

Our clients are all B2B SaaS companies, and for most we offer an email outreach service, and for some we also run other marketing channels like ads, landing pages, etc. We always follow an exciting growth hacking approach with clear hypotheses, A/B testing, data collection, etc.

Your skills

• You worked as a marketing project manager for at least 3+yrs and managed teams of 6 people or more
  • You like to take ownership, and have no trouble resolving most problems yourself with help of the team. 
  • You have at least 2 yrs of experience creating various types of marketing campaigns yourself 
  • You like to come up with ideas and take action 
• You worked directly with clients for 3+yrs. 
  • You have experience managing whole client relationships and delivery by yourself, with minimal help from managers above you.
  • Good sense of clear communication and quality. I.e. to ensure campaigns/experiments we share are easy to understand and don't leave any questions unanswered. 
  • In resolving issues with clients, you communicate clearly and make it easy for them to take a decision. 
  • You have a good feeling for priorities/urgency and never miss a deadline without letting your client know and having a recovery plan
  • You think strategically, have a feeling for priorities and are always focused on delivering maximum value to the customer
• You are process-oriented and you ensure that you and your teams follow our delivery processes
• You work Accurately. Your calculations and spelling is always correct, your choice of words is accurate. 
• You speak English fluently.
• You're strong in quickly learning new tools, and worked with many marketing tools in the past. You're not technical.
• You have your own methods for staying in contact / on top enough with team members, not too much, not too little and that's a good mix of meetings and text communication. 
• Experience with email/linkedin outreach, advertising and growth hacking is a plus
• Experience with B2B SaaS startups is a plus
• We are currently not looking for candidates from India, Pakistan, Russia, Ireland, West Coast of US and China. 
• This is a remote freelance position (32-40 hours per week), you are paid for worked time and are required to use our time tracker. 
• Your working hours overlap at least 4 hours from 10 am - 10 pm in Berlin, and you are able to take client meetings between 14:00-19:00 Berlin time. 

**

To ensure we attract the right candidates, here is a somewhat exaggerated list of when not to apply. It's OK if you disagree with one or two.

• You don't consider yourself a bit of a workaholic and never work more than 8hrs
• You don't believe the customer is always right
• You think it's OK if campaign launch deadlines are missed and you wouldn't even inform the customer
• You think it's OK to not answer a client complaint/issue mail within 24hrs
• You don't believe in checking your team's work and regular checkins
• You consider yourself not very technical and struggle to learn new tools
• You're not process and data-oriented, or you hate documenting processes
• You don't like being on top of the team, monitoring deadlines, budgets, etc
• You hate meetings with your team and clients
• You are not constantly full of ideas of how to do things better, lack energy and always have a critical tone
• You think using Grammarly is useless. 
• You prefer to do things yourself instead of delegating. 

**

If you have any questions about this position, don't hesitate to contact [email protected] (not: .com). 

To apply please send your CV to [email protected], no motivation letter is required. We will send you some short screening questions to answer, which we will use to select a shortlist of candidates that we will interview. A skill test is part of the process.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

Contra is looking for a Product Marketing Manager to help support our product, marketing, and sales functions. This role requires a strong understanding of managing product launches, go-to-market strategy, positioning, growth, and data insights across different marketing channels. Reporting to the CEO & Co-Founder, the PMM will manage cycles between positional a product from pre- to post-launch.

**

• Ownership of messaging and positioning before and after product launches as well as go-to-market strategy
• Executing the marketing and rollout of features across multiple channels, such as content and community
• Gathering user feedback and insights to help drive growth, adoption, and demand
• Deep knowledge and understanding of the competitive landscape, personas, and audience
• Supporting sales with data-driven insights and education to increase customer acquisition
• Based in San Francisco Bay Area, CA

**

• Everyone Wins Together. You thrive in a collaborative, remote-only environment and you are comfortable with 8 am-1 pm PST core hours and flexibility around those hours for the rest of your work day!
• Energy is Everything. You bring a strong work ethic and contagious energy to your team as we work towards our North Star.
• Change is Good. You embrace change to evolve, improve, and build what matters.
• Think Big. No idea is too big at Contra. Our greatest successes often stem from seemingly crazy ideas. You enjoy setting ambitious goals, both inidually and as a team, and strive to achieve them.
• Feedback is a Gift. Feedback is a catalyst for growth and improvement. It is routinely given and delivered with positive and actionable steps.
• The Best is Yet to Come. You strive to remain optimistic through all ups & downs because you know the “best is yet to come.”
• Make it Fun. Nothing in life is worth it if it isn’t fun, even when stakes are high.
• Good People Only. You recognize that each of us brings unique experiences, backgrounds, and knowledge from which we can learn.
• GSD. We are building quickly, changing frequently, and growing fast with no plans of stopping anytime soon. You take ownership of your work and are proud to execute at a high level.

**

• 🌎 Remote-only culture that is here to stay
• 🍎 100% health coverage + 99% dental coverage for US full-time employees, and health reimbursements for all international contractors
• 💰 401k matching for US full-time employees
• 💸 $4,000 laptop reimbursement upon starting + additional equipment, co-working, education, meetup, and charity budgets when
• 💛 No-meeting Tuesdays & Wednesdays
• 👶 Flexible parental leave
• 💁 A custom slack emoji, just for you!

**

• Intro Call with Recruiting Team (15-20 minutes)
• Interview with Hiring Manager, Head of Product (30 minutes)
• Culture Interview with Head of Operations (30 minutes)
• Interview with CEO & Co-Founder (30 minutes)
• Paid Case Study (3 hrs of work + 45-minute presentation with CEO & Co-Founder and Head of Product)
• Co-Founder Interview with our CEO & Co-Founder and CTO & Co-Founder (30 minutes)

**

• $130K - $185K USD
• Equity Value Range: $180k+ USD

Time zones: PST (UTC -8)

Contra is looking for a Sales Account Executive that will generate clients and drive sales. While prospecting clients, you will create a reliable, personalized experience that will help maintain and build relationships. Reporting to the CEO & Co-Founder, you’ll be responsible for growing and closing new clients.

**

• Build meaningful relationships with clients through timely and engaging communication with the goal to determine the client's needs, build value and establish a successful relationship with Contra
• Own the entire sales cycle from initial discovery to close
• Develop creative outreach strategies to increase clients
• Have two-sided marketplace experience
• Consistently strive to exceed the quarterly goals that have been set and be compensated competitively with a commission structure
• Extremely analytical; you leverage data in all of your decision making
• High energy, self-starting personality that works well in a startup, fast-paced environment
• Based in the US

**

• Everyone Wins Together. You thrive in a collaborative, remote-only environment and you are comfortable with 8 am-1 pm PST core hours and flexibility around those hours for the rest of your work day!
• Energy is Everything. You bring a strong work ethic and contagious energy to your team as we work towards our North Star.
• Change is Good. You embrace change to evolve, improve, and build what matters.
• Think Big. No idea is too big at Contra. Our greatest successes often stem from seemingly crazy ideas. You enjoy setting ambitious goals, both inidually and as a team, and strive to achieve them.
• Feedback is a Gift. Feedback is a catalyst for growth and improvement. It is routinely given and delivered with positive and actionable steps.
• The Best is Yet to Come. You strive to remain optimistic through all ups & downs because you know the “best is yet to come.”
• Make it Fun. Nothing in life is worth it if it isn’t fun, even when stakes are high.
• Good People Only. You recognize that each of us brings unique experiences, backgrounds, and knowledge from which we can learn.
• GSD. We are building quickly, changing frequently, and growing fast with no plans of stopping anytime soon. You take ownership of your work and are proud to execute at a high level.

**

• 🌎 Remote-only culture that is here to stay
• 🍎 100% health coverage + 99% dental coverage for US full-time employees, and health reimbursements for all international contractors
• 💰 401k matching for US full-time employees
• 💸 $4,000 laptop reimbursement upon starting + additional equipment, co-working, education, meetup, and charity budgets when
• 💛 No-meeting Tuesdays & Wednesdays
• 👶 Flexible parental leave
• 💁 A custom slack emoji, just for you!

**

• Intro Call with Recruiting Team (15-20 minutes)
• Interview with CEO & Co-Founder (30 minutes)
• Culture Interview with Head of Operations (30 minutes)
• Paid Case Study (3 hrs of work + 45 minute presentation)
• Co-Founder Interview with our CEO & Co-Founder and CTO & Co-Founder (30 minutes)

**

• $120K- $150K USD + Commission Structure
• Equity Value Range: $180k+ USD

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

We are looking for a dynamic and highly organized virtual assistant to provide administrative support to our team. The ideal candidate should be proficient in communication and the use of technology-driven tools, should possess excellent problem-solving skills, and be able to work independently. 

DUTIES & RESPONSIBILITIES:

Manage email communication, responding to emails in a timely and professional manner

Facilitate team coordination, including creating and updating team calendars, scheduling meetings and coordinating logistics for events

Collaborate closely with our team to fulfill and meet the company’s administrative and operational requirements

KEY REQUIREMENTS:

Proven experience in administrative support and virtual assistance

This is a part-time remote position and, as a virtual assistant, you will work closely with our management team providing day-to-day organization and support. If you are interested in the position, please submit a resume and a statement of interest.

• Annual Leave 
• Laptop/Phone provided after job acceptance

**SALARY:

**$45 hourly rate (Flexible time)

WEBSITE:

https://workspace-hub.com

**READ THE JOB DESCRIPTION BEFORE APPLYING. APPLICANTS OUTSIDE U.S WILL BE DECLINED.

Are you good at analyzing UX on websites using heuristics? Do you like discussing the smallest of UX details?

We’re seeking a full-time remote UX Auditor for our auditing team.

Baymard Institute is an independent e-commerce UX research organization – beyond conducting our own large-scale research studies for Baymard Premium, we also conduct client-specific work in the form of ‘UX Audits’.

-- The Job --

As a UX Auditor, you will be responsible for conducting client-specific UX audits, 90% of the job will be:

• Analyzing the UX of some of the world’s largest e-commerce sites – this is performed as an extremely detailed heuristic evaluation using a proprietary system and workflow, where Baymard’s research catalog of 700+ e-commerce UX parameters is used as the weighted heuristic (anchoring the audit in solid UX research).
• Identifying and prioritizing findings for the client site into a set of suggestions for improvement.
• Writing it all into a 50-150 page report and presenting it to the client in a 2-hour video conference call.

Depending on your qualifications, other roles will be possible over time.

-- Qualifications --

We’re looking for the following qualifications for this role:

(7/7) Firm understanding of UX and user behavior – in this role, you will not conduct usability testing yourself with end-users, but rather be performing heuristic evaluations – analyzing the UX of a website across Baymard’s 700+ parameters/heuristics. This will require a firm understanding of UX and user behavior. Having experience with performing usability testing (remote or in-person testing) will be a plus (but is not a strict requirement).

(6/7) Finding attention to detail exciting – in each audit, we analyze the client site across 700 UX parameters, each of these 700 parameters then has 4-7 defined implementation nuances the audit must account for. This requires an extreme level of attention to detail and excitement for exploring the smallest of UI nuances of a site. Our best auditors know all 700 parameters, and most of the nuances within, by memory.

(5/7) Rigor over time – while the typical audit project lasts just around 2 weeks (and you’ll, therefore, work for a new and interesting e-commerce site roughly every 2nd week) – the auditing process itself and the underlying UX research dataset doesn’t change that much. So the UX Auditor role requires that you have a high degree of stability and will find it exciting to look for the same set of 700+ e-commerce UX nuances all year round (although obviously applying that dataset to a very wide variety of sites and clients).

(4/7) Ability to communicate UX in writing – the primary deliverable for an auditor is the 50-150 page audit report. As the audit report relies on the foundation of Baymard’s vast catalog of UX research findings, but at the same time is a bespoke consulting project – you as an Auditor have to be good at accurately describing complex flows and user behaviors in writing. The audit reports are often read by a team with erse backgrounds (managers, UXers, designers, and developers) – they all need to understand the described UX issue in just 4 paragraphs of text.

(4/7) Comfortable with client presentations – while audits are never presented in-person at the client offices (due to global clients and somewhat short projects), the audit report deliverable is always followed up with a 2-hour conference call where you will be sharing your screen, walking the client through the audit report and key findings. Prior experience with client meetings and an ability to (correctly) answer general questions on anything related to e-commerce UX will be a plus but is not a requirement. Full fluency in spoken English is a requirement; other language skills are a plus.

(2/7) Good understanding of web-jargon – being able to describe the differences between ‘auto-complete’, ‘auto-fill’, and ‘auto-correct’ on the spot will be a necessity when presenting and discussing your findings with a erse set of clients.

Each of the above qualifications is weighted, 7 is the highest.

(Note that this is not a UX Designer or a UX Researcher job. At Baymard, we don’t perform any kind of client design work. If you are looking for a UX designer role, this role is not for you. If you are looking for a job where you will be performing a lot of direct usability testing with end-users, this role as a UX Auditor is not for your either (but do sign up for our job alert as we do hire UX Research Writers from time to time).

-- Other Job Specs --

• Salary: in accordance with qualifications, but typically in the range of EURO 35,000-60,000 per year / USD 45,000-65,000 per year before taxes, contributions, etc., and with 25 days of annual paid time off (invoiced as a contractor — except for UK and IE residents where we are a registered employer).
• Start date: as soon as possible.
• Location: this is a remote full-time position.
• Language: we expect you to be fully proficient in written and spoken English.
• Travel: Is limited; expect only 0-1 week of optional travel each year (in connection with the optional, company-wide meetup).

-- How to Apply --

If you’re interested in this position, please apply by sending the following documents:

1. A cover letter – describing how you fit the role and qualifications — and a link to your LinkedIn profile. (1-2 page PDF. Required.)
2. A resume – describing your background and past experience. (PDF. Required.)
3. Record a 1-2 minute video where you quickly present yourself. (Required.)
4. Any samples or other documents; for example, heuristic evaluations you’ve performed, UX-related articles you’ve written, designs you’ve created, etc. _(Optional.)
   _

Send the above to [email protected] (all applications and materials are treated confidentially).

Deadline is July 24th, 2023 (end of day).

Note: Based on the applications, a few selected candidates will be assigned a paid 10-hour hiring test, which will be the main evaluation criterion for the position. This will also be a good way for you to get a feel for the primary task of this job. (The test will be performed remotely. You’ll be given the task to audit a live website and describe your findings within a 10-day deadline.)

Tip, if you want to prepare the best possible consider:

• reading our audit sales page,
• watching this video explaining Baymard’s research and audit approach,
• familiarizing yourself with our UX Benchmark database,
• reading the “work values” section at the end of this page.

Sincerely,

Christian Vind & the audit team at Baymard Institute

Referral Bonus: If this job isn’t you, but you know someone who’ll be the perfect fit, please send them the link to this page. If we end up hiring the person you referred, we’ll give you a 1 year access to a Baymard Premium ‘Comprehensive’ plan (normally $1800/year).

HelpBulb is a customer service agency that hires remote talent to work with the top e-commerce brands.

We’re looking for customer support representatives who are interested in working within the e-commerce space and also are energetic, love helping clients, and working with popular brands that align with their interests.

**

• We are looking for native English customer service representatives to handle support for tickets of all tiers for our clients
• Some clients may require phone support and the ability to provide excellent customer service over the phone is a huge plus
• You will work within client's platforms that include ticketing systems like Kustomer, Gorgias, and Zendesk which we will provide training for (Experience preferred but not required)
• You will work to answer customer service tickets in a timely fashion but not sacrifice on quality
• Some basic administrative tasks may be required depending on the client
• Reliable internet required

**

• Excellent English is required and tested with writing samples that may also be shared with the client
• Some experience in customer facing roles (not required to be customer service specifically)
• Interest in the e-commerce space
• Ability to answer multiple inquiries across various channels such as email, instagram, live chat, etc..
• Attention to detail is required
• Ability to relate with people and be empathetic
• Able to remain calm in the chance that a customer is disgruntled and unhappy
• Able to work within US timezones (PST, CST, EST)

What we offer

• Remote role that can be completed nearly anywhere as long as you have a reliable internet connection
• Starting salary of $10 per hour for full time work (Some part time roles may be available)
• Training on customer service platforms like Shopify and various other help desks
• Work closely with Founders and successful entrepreneurs
• Paid time off

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

If you are a fun, hardworking social media content manager who can’t wait to motivate and inspire people - we want you! You must have a passion for creating engaging social content. You will be working alongside our digital team to create and grow our community with content that is inspiring, educational and meaningful. 

‍Here’s what this role is all about:

• Organizing the social media editorial calendar 
• Working alongside our digital team to strategizing and scheduling posts across Instagram, TikTok, YouTube, Facebook, LinkedIn, and Pinterest 
• Be part of the team creating engaging social media content
• Interacting with our growing community online 
• Growing our community and introduce them to our resources across social platforms 
• Integrate our Community SMS text marketing platform

A few more thoughts: 

• 2+ years of social media management
• Experience building social media communities on Instagram, TikTok, Facebook among others
• Know how to work Canva, CapCut along with video editing apps
• A team player who loves to come up with new ideas!
• Incredible attention to detail !

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), GMT (UTC +0), CET (UTC +1), EET (UTC +2), AST (UTC -4), FKST (UTC -3), NST (UTC -3:30)

Get paid up to $31/hr to have conversations with English learners from around the world and enjoy the flexibility of working remotely. No prior experience required! 

Whether you have worked in customer service/support, or you are a teacher, a copywriter or a babysitter with some free time during the summer or a student seeking an internship to enhance your communication skills, this is the perfect job for you.

Requirements:

• Native English speaker with good communication skills.
• Access to a computer with a fast and stable internet connection.
• Enjoy practicing conversations with students from erse backgrounds.

Benefits:

• $100 Welcome Bonus
• Flexible Schedule: Set your own hours and work as much or as little as you want, unlike fixed shifts in traditional roles.
• Remote Work: Enjoy the freedom of working from home or while traveling, as long as you have a reliable internet connection.
• No Physical Labor: Engage in meaningful conversations with students and help them improve their English skills without any physical strain.
• Global Connections: Connect with students from various countries, including Spain, Italy, France, Japan, Brazil, and more, and gain insights into their cultures.
• No Commuting: Say goodbye to long commutes and save time and money by working from the comfort of your own space.
• Be Your Own Boss: Enjoy the independence of working on your own terms, without having a boss dictating your schedule.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

If you are a fun, hardworking social media content director who can’t wait to motivate and inspire people - we want you! You must have a passion for creating engaging social content. You will be working alongside our digital team to create and grow our community with content that is inspiring, educational and meaningful. 

‍Here’s what this role is all about:

• Organizing the social media editorial calendar 
• Working alongside our digital team to strategizing and scheduling posts across Instagram, TikTok, YouTube, Facebook, LinkedIn, and Pinterest 
• Be part of the team creating engaging social media content
• Interacting with our growing community online 
• Growing our community and introduce them to our resources across social platforms 
• Integrate our Community SMS text marketing platform

A few more thoughts: 

• 2+ years of social media management
• Experience building social media communities on Instagram, TikTok, Facebook among others
• Know how to work Canva, CapCut along with video editing apps
• A team player who loves to come up with new ideas!
• Incredible attention to detail !

Time zones: EST (UTC -5), CST (UTC -6), PST (UTC -8), HST (UTC -10), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3)

About Us

Close is a bootstrapped, profitable, 100% remote, ~80 person team of thoughtful iniduals who value autonomy and impact. We’re eager to make a product our customers fall in love with over and over again.

We ❤️ startups & SMBs. Since 2013, we’ve been building a CRM  that focuses on better communication, without the hassle of manual data entry or complex UI. Our goal: double the productivity of every sales rep.

We are growing our Customer Success Team of 8 to help serve more customers! We are specifically looking for someone to help with new customer onboarding and identify high-growth customers. 

About You

You're comfortable working in a fast-paced environment with a small and talented team where you're supported in your efforts to grow professionally. You're able to manage your time well, communicate effectively and collaborate in a fully distributed team.

You have excellent written and verbal communication skills and are comfortable working autonomously in an asynchronous, remote environment. You have a high emotional intelligence, and possess the ability to understand and empathize with the needs of others. You have a friendly, but strong demeanor.  Preference is given to candidates who have experience working in a startup environment.

You are located in European or Eastern American Time Zones.

About the Role

The newest member of the Customer Success team will work closely with high growth customers, ensuring they have the tools,  knowledge, and set up to be successful in Close and in sales. This role will work the majority of time in a 1:1 capacity with inidual customers, but will also contribute to the team’s digital engagement strategy. This role reports to the Manager of Customer Success, Meghann O’Brien.

**

• Onboard new customers with an emphasis on creating a solid sales process and strategically mapping new customer data. Onboarding and follow-up training includes opinionated sales process advice, sales education, data consultation, and teaching the Close sales philosophy. 
• Work with existing customers to increase the value they receive from our service and identify and create an action plan for those customers who are rapidly growing and who may need extra love. 
• Build strong customer relationships and use these to negotiate and close annual renewal agreements with high-growth customers, ensuring their long-term commitment to and success with our platform. 
• Collaborate with other Success team members and teams at large (Sales, Support, Partnerships, Marketing, Product) to deploy resources for customers and gather information for company insight as needed. 
• Host roundtables, webinars and other types of virtual events to boost information and resources for the Close community. 
• Assist on virtual engagement strategy by creating /contributing to written and video content on platform best practices and Close sales philosophy.

Requirements

• 3 years experience with B2B SaaS in a Customer Success or implementations role
• Passionate about technology
• Extremely well-informed in the SaaS product ecosystem, particularly products that cater to startups and SMBs.
• Preference given to candidates with: 
• 1. frontline sales experience of minimum one year that you can rely on to act as a trusted sales advisor for our customers 
• 2. experience working for a CRM platform or a sales enablement tool or
• 3. technical aptitude and capability.

Why Work With Us?

• Culture video 💚
• 100% remote company (we believe in trust and autonomy)
• Choose between working 5 days/wk (standard full-time) or 4 days/wk @ 80% pay
• Annual team retreats ✈️
• Quarterly virtual summits
• 5 weeks PTO + Winter Holiday Break
• 2 additional PTO days every year with the company
• 1 month paid sabbatical every 5 years
• Paid parental leave
• Medical, Dental, Vision with HSA option (US residents)
• 401k matching at 6% (US residents)
• Dependent care FSA (US residents)
• Contributor to Stripe's climate initiative 🌍❤️ 
• Our story and team 🚀

Our Values

• Build a house you want to live in -- Examine long-term thinking and action
• No BS -- Practice transparency and honesty, especially when it’s hard
• Invest in each other -- Build successful relationships with your coworkers and customers 
• Discipline equals freedom -- Keep your word to yourself and others
• Strive for greatness -- Constantly challenge yourself and others 

**

• Productivity, Quality & Impact: We don’t track hours. We trust you’re an adult and know best how to prioritize, meet your goals and contribute at a high level. 
• Asynchronous communication & collaboration: We have team members all over the world. We don’t expect anyone to work untraditional hours, that means our default is async. Most teams have 2-5 hours of internal meetings weekly. 
• Appreciation for Deep Work: *During your normal work day, not after a day of meetings*. 
• Autonomy & Freedom: Create a work environment that is sustainable for you. We place a high amount of trust and responsibility with our team members from the start. 

At Close, everyone has a voice. We encourage transparency and practice a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our business - we believe you bring your best to work when you practice self-care (whatever that looks like for you).  

We come from 20+ countries located in 5 of the 7 continents. We’re a collection of talented humans, rich in erse backgrounds, lifestyles, and cultures. Every year we meet up somewhere around the world to spend time with one another. These gatherings are an opportunity to strengthen the relationships within our global community.

Our team is growing in more ways than one - in the last few years, we've launched 24 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our people and help our customers become more successful.

Time zones: EST (UTC -5), MST (UTC -7), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2, JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4)

Short Form Video Editor for Merchant Mastery

Remote/Contract

PLEASE READ THIS PAGE THOROUGHLY AND YOU CAN FIND THE EDITING APPLICATION FORM AT THE BOTTOM. I want someone who has attention to detail so I’ve hidden a secret “code word” in here. You’ll be asked to share it in the application.

About Merchant Mastery:

Merchant Mastery is the leading mentorship program in sales and marketing for Shopify stores. Our team of experts have helped over 1000 independent store owners compete and scale in the online-marketplace.

The goal of our content is to provide as much value as possible through sharing proven tactics and strategies for online store owners, business knowledge, and merchant experiences.

Our Current Goal:

We want to reach 10k subscribers by 2024. We’ll do this by: 

• Releasing 1 high quality short every single day 
• Releasing 2 high quality long form videos every month 

Example Video:

Here’s a recent short. You need to be as good, and better than this level of production!

https://www.youtube.com/shorts/Mmi6TyqEpQo

THE POSITION:

• Contract editor with an experienced editing and motion graphics background (premiere + after effects preferred)
• Availability for between 15-30 edits a month
• Desired editing style, similar to this
• Improvements are welcome to style, pace, editing quality, etc 

WHO YOU ARE:

• You understand both Premiere Pro and After Effects and have a strong motion graphics and design background (not just simple editing)
• You appreciate nuanced sound design and selecting the best music gives you a silly amount of satisfaction
• You don’t need to be given the same feedback multiple times, you pay attention to revision rounds so that everybody’s time is respected (including yours)
• You are adept at creating custom after-effects animations that bring ideas to life on screen
• You’re an excellent communicator who clarifies instructions and deadlines proactively so that your team can succeed.
• You’re results-oriented and care about integrating feedback to improving your craft with each video

PAY:

• I’m searching for experienced video editors with motion graphics background. Pay starts on a per video basis but after a trial period, I offer competitive full time rates up after tenure (full time team members also receive paid vacation days and performance based bonuses)
• Videos are shipped in batches and usually take 3-5 days to complete so you’ll have consistent work at one project each week!

HOW DO I APPLY? WHAT’S NEXT?

• To apply, please submit your application via the application, I will review your portfolio and reach out to you via email. The secret code word is mastery
• I’ll assign a trial assignment (very short <60-second video) that is similar to the one above, to evaluate your editing, animation, and communication skills
• If you meet the editing style I’m looking for, I will extend our offer and start giving you your first projects. I already have videos ready to be edited! 
• Any questions? Let us know at [email protected]

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

The Job

PokerAtlas is the largest source of poker room and game information in North America, and the leading provider of enterprise software for land-based poker rooms. Our philosophy is simple: to help poker enthusiasts find the best games and places to play at legal poker establishments, while improving the operations and player engagement for poker operators. We have a large, engaged user base, over 200 land-based casinos and poker rooms that subscribe to our services, and a passionate, talented team empowered to bring their best ideas to work every day.

We are looking for an experienced and passionate Product Manager to join our team at PokerAtlas. As a Product Manager, you will be responsible for managing the product strategy, roadmap, and development for our TableCaptain® System, and PokerAtlas website and mobile apps.

Our TableCaptain® System is a robust poker room management software system with core features including patron and promotions management, live game, waitlist and tournament management, and much more. TableCaptain is deeply integrated with our PokerAtlas website and mobile app to display real-time game and tournament information, while facilitating various online transactions such as joining a waitlist and purchasing entry into a poker tournament. Together, PokerAtlas and TableCaptain create a win-win for poker players and operators, very similar to that of OpenTable in the restaurant industry.

Who Should Apply?

If you are an experienced Product Manager with a proven track record of leading successful product launches and managing products throughout their lifecycle. Strong leadership, communication, detail-orientation and collaboration skills are essential for this role.

We are looking for candidates that are US-based that can overlap with continental US time zones for at least 5 hours a day.

Even if you think you don’t meet 100% of the requirements listed, we strongly encourage you to apply. We’re all humans who have talents and abilities that go far beyond a job posting.

What will your day-to-day look like?

As a Product Manager, you will work closely with the executive team to define and prioritize product roadmap initiatives for a major upgrade to our TableCaptain System which is in progress, along with continual improvements and enhancements for our PokerAtlas website and mobile apps.

This position can either be remote, or based in our Las Vegas office. You will likely be on a video call at least once a day and use tools like Jira to organize your work and report progress. You will report directly to the CEO.

**Key Responsibilities:

• Develop and manage the execution of the product roadmap for a complete front and back-end re-architecture of our TableCaptain System
• Work independently and with other stakeholders to create detailed requirements documents, feature prioritization and phased product release plans
• Develop and manage the execution of the product roadmap and ongoing improvements to the PokerAtlas® website and mobile apps
• Collaborate with cross-functional teams, including engineering, design, marketing, and customer support
• Manage the product backlog and prioritize features based on business value and user needs
• Write clear and concise product specifications and user stories
• Ensure product quality and user satisfaction through rigorous testing and user feedback
• Create and maintain internal and external technical, instructional and product documentation of our TableCaptain System, and PokerAtlas website and mobile apps.
• Define and analyze metrics to track product performance and make data-driven decisions
• Stay up-to-date with industry trends, technologies, and best practices

**Requirements:

• 5+ years of product management experience in a fast-paced, agile environment
• Strong understanding of agile software development methodologies
• Significant experience designing user-centric documentation including user flows and wireframes
• Ability to manage multiple projects simultaneously
• Understanding of B2B & B2C web and mobile technologies, including HTML/CSS, iOS and Android platforms
• Excellent written and verbal communication skills
• Strong analytical and problem-solving skills
• Ability to work independently and prioritize tasks effectively
• Experience planning a greenfield product release
• Knowledge of poker and casino operations is a plus
• Experience in E-commerce, payments, or online reservations is a plus
• Be sure to sign your cover letter “All in” to let us know that you are detail-oriented and have read all the requirements

About Us:

PokerAtlas is an emerging leader in the global gaming industry, serving the needs of casino players and operators with innovative web, mobile, and enterprise software solutions. Our integrated PokerAtlas® and TableCaptain® products provide real-time information and online registration for players while delivering incremental revenue and cost-savings to casino poker and card room operators. We provide enterprise software to ~200 poker room operators in 11 countries, with PokerAtlas web/mobile traffic exceeding 10,000,000 sessions annually.

What we offer

• Our compensation is highly competitive, and we adjust it based on relevant experience, skills, and geographic location
• 100% premium coverage of medical/dental/vision insurance

If you are a self-starter who is passionate about product management, we would love to hear from you! Please send us your resume and a cover letter explaining why you are the best fit for this position.

Remote (+/- 2hrs from Germany GMT+1). C1 or C2 German Lanuage is essential

About the role:

We are seeking a highly motivated Customer Success to join our team and work with our customers from the DACH region. In this role, you will manage the customer lifecycle from day 1 through renewal, ensuring that our customers receive the highest level of service and support. You will improve our CSM processes and set up the infrastructure (tools, processes, way we work) to be highly impactful. You will work cross-functionally with sales, marketing, engineering, and product teams to align on customer needs and company strategy. You will also serve as the point of contact for your customers and drive them to specific business outcomes on their timelines.

Preferred experience & culture:

• Drive customer adoption and ensure successful onboarding to increase customer retention and revenue;
• Build and improve our CSM processes and set up the infrastructure to be highly impactful on the customer journey;
• Onboard and support Secfix customers through the lifecycle of their certification journey;
• Become an expert in ISO 27001, GDPR and other forms of compliance
• Work cross-functionally with sales, marketing, engineering and product teams to align on customer needs and company strategy;
• Serve as the point of contact for your customers in the DACH region and drive them to specific business outcomes on their timelines;
• Write and record educational content for our knowledge base.

Requirements:

• English (fluent) and German (native or fluent);
• Great time management skills and excellent at organizing things;
• Excellent communication skills;
• 1+ years of experience in customer success, customer experience, or account management roles at a high-growth B2B SaaS company;
• High comfort level talking through loosely technical concepts with a technical
  audience;
• Proven track record of managing multiple concurrent projects;
• Experience working with cross-functional teams (Sales, Support, Engineering,
  Product);
• Energetic and engaged with remote culture;

Nice-to- have:

• Know your way around Intercom, Clickup, Google Spreadsheets, GPT-3/GPT-4 and Notion;
• Other languages;
• Entrepreneurial mindset.

Opportunities for Growth:

• Develop and implement new processes and strategies to improve customer satisfaction and retention;
• Help shape the direction of the company's product roadmap and business strategy;
• As Secfix grows and reaches certain milestones, you may get the opportunity to receive shares in the company.

We are very proud of our Secfix values - and look for candidates who share them. They are:

• We are obsessed with our customers. We start with the customer and work our way backward to create amazing products they love.
• We build everything in a smart way. We love working by YCombinator's principles and preach those to our team.
• We create trust within our organisation. Transparency and ethics are within our DNA.
• We are hacky. A functional prototype delivered within 2 weeks is worth more than a perfect solution delivered in 2 months.
• We take ownership. Building a startup is about ownership and being accountable for timely delivery.
• We are leaders of remote work. We are passionately building a culture where people can be productive working from anywhere.

Benefits you get at Secfix:

• We are backed by top VCs and accelerators. Get direct access to world-class mentors.
• Industry-competitive base salary and generous equity package. We pay local rates that are at or above the market. We share this philosophy with GitLab.
• Secfix is run by international founders in Germany. We can help you move to Germany and get a visa or just hire you locally with our partner Deel. And we have a track record! Our Customer Success Manager moved to Germany from Brazil and our Account Executive from LA.
• Receive the latest tech equipment (MacBook, monitors, headphones)
• Health insurance
• Remote Workspace budget to make your home office great
• Access to co-working around the world
• Flexible Work Hours and Location
• 26 vacation days per year, in addition to local Public Holidays
• 100% remote work - enhanced by our virtual office in Gather
• Virtual and on-site Team Building Activities, Lunch and Learns, and other Company-Wide Events
• A Personal Development Budget of 1,000 EUR per year - available for whatever you wish to support your health and fitness, mental health, and learning & development
• Have more ideas for perks? You can make them a reality at Secfix 🙂

Interview Process:

• 30 min - Interview with our Senior Recruiter
• 30 min - Interview with our Customer Success Manager
• 60 min - CS prepared challenge presentation
• 1h30min - Final "Virtual On-Site Interview" with team & Co-Founder in Gather, our virtual office

Please note: We are an equal-opportunity employer and remote-only company. At this time, we can support hiring only within EU time zones. We work in sync using Gather as our virtual office. As a small fast-growing company, we believe in the need for an in-sync component of daily communication and therefore cannot support 100% asynchronous work. Read more about our Remote Culture here.

Lunar Rails is an agency based in Dubai specializing in the field of virtual assets, offering professional services to businesses located globally.

We are seeking a Crypto Operations Analyst to join our close knit and high performing team. Primary responsibilities will be working with the OTC Trading Desks for client order executions and servicing requirements. A secondary responsibility of this role will be staying on top of industry trends, providing research and insights to our clients. At Lunar Rails, we strive to stay ahead of the curve and remain up-to-date with the constantly evolving digital asset space. Our team keeps their finger on the pulse by regularly performing in depth research and analysis into market trends and staying abreast of news stories as they break.

This is a fully remote position, but you must be available to cover both 9:00a-5:00p CET or 1:00p-9:00p CET. 

Anyone outside of the US can apply.

We are only considering candidates that do our quiz: _https://forms.gle/jodiABbbQbHVi8n88

**

We consider applications from candidates who are looking for a career change, but who can display the necessary research, english writing/communication and mathematical skills. As long as you are able to pass the quiz, you will get a chance. There is no time limit to take the quiz. Start date for this position is in September.

For more information about us, visit: https://www.lunarrails.io/careers

**

• Work as part of a global trading team based in multiple time zones - Must be available to cover both 9:00a-5:00p CET or 1:00p-9:00p CET
• Oversee and conduct trade execution and booking of client crypto orders
• Act as a liaison between company and customer for quality assurance – striving for best in class outcomes for all stakeholders
• Manage and maintain banking flows for fiat settlements
• Working with Finance, Operations, Compliance and Product teams to develop new products, internal controls and optimisation
• Assist in the design and implementation of business plans and procedures to drive growth and customer outcomes
• Help maintain daily operations, security, financial & professional services, supporting and adjusting as necessary across core functions
• Driving continuous improvement through innovation
• Design/implement key metrics and controls, building performance tracking systems for all product lines
• Produce reports on performance, trade activity and client engagement
• Market research, report writing and presentations of various topics related to our industry

**

• Excellent at mathematics and algebra
• Excellent written and verbal Business English communication
• Excellent attention to detail, combined with strong communication and collaboration skills
• Excellent analytical, interpersonal and organizational skills
• Aptitude in decision-making and problem-solving
• Excellent interpersonal skills
• Ability to work independently and as a self-starter; adaptable and able to react quickly to changing business needs
• Inidual contributor, unafraid of rolling your sleeves up
• You are curious by nature and interested in making an impact - Belief that virtual assets are the future of payments and can change the world
• Keen with learning about Cryptocurrency & Blockchain
• Real passion & energy for the markets and a career in financial services
• Able to work autonomously in a distributed team
• Open to take salary in BTC
• Able to travel to Dubai for team meetings every quarter

**

• Experience with Client Service
• Experience with exchanges, wallets or other relevant financial services
• Trading experience (responsibility for PnL, risk and analysis) - not just your Personal account
• B. S.or B. A. in accounting, finance, math, economics, business, engineering or other technical field
• Experience with Blockchain analytics tools
• Strong understanding of the cryptographic principles underpinning Blockchain technologies
• 2+ years of relevant work experience
• Background in crypto currency or FX trading
• Experience or knowledge of Trading and investment systems, Order Execution Management systems, Foreign Exchange dealer systems
• Experience of Google suite / analytics

**

• Fully Remote position - no more commuting to the office and work wherever you want (relative timezone)
• Budget for skill improvement and conferences
• 25 vacation days 1st year, 30 vacation days second year, with your local holidays added on top
• Fun industry to follow
• Some paid trips to Dubai and conferences

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

You’re a highly experienced and strategic B2B marketing leader with a strong background in SaaS solutions and looking to contribute to the growth of a scaling health tech startup. 

We’re EngagedMD and we have a patient journey application used by more than 1 million users nationwide and internationally since its launch, and we continue to see enormous growth and adoption from medical clinics across multiple markets. This is an exciting opportunity to join us in our mission to make life easier for clinics and patients alike. You will have the opportunity to be the company leader and expert on B2B marketing, lead and scale our marketing team into new verticals, and establish and maintain brand consistency through close collaboration with our Sales and Product teams. 

You’ll also have the opportunity to develop thought leadership content, execute impactful events, and analyze the effectiveness of all marketing efforts. You will be a key driver of the company's growth and establish its position as a leader in the industry.

This fully remote role reports to our Co-Founder/Co-CEO, and candidates are required to reside in the United States. This role requires legal authorization to work in the United States. EngagedMD is unable to sponsor current H1B visa holders for this role.

What You’ll Do

• Lead the marketing department by establishing staffing needs and team structure, and mentoring, growing and developing a team of marketing professionals
• Establish the strategy, processes, and plan needed to achieve the company’s growth goals 
• Define and measure success metrics, forecast trends, and analyze campaign effectiveness
• Lead the go-to-market strategy for new market and new product launches, including developing launch plans, crafting messaging and positioning, and coordinating with cross-functional teams
• Conceive and execute events to generate new, qualified sales leads and to promote awareness of EngagedMD and its solutions
• Develop and execute a plan to optimize our brand positioning, increase brand awareness, and ensure effective representation of the company brand across all communications
• Serve as the internal subject matter expert on our markets, customers, and competitors 
• Stay up to date on industry trends, technologies, and methodologies
• Align marketing contributions to sales goals

What You’ll Bring

• 7+ years of B2B marketing experience, ideally in SaaS or enterprise software
• Ability to envision and execute an effective branding and marketing strategy
• Demonstrated success managing people, external vendors, agencies, and consultants
• Strong writing skills with the ability to communicate cohesive brand stories
• Familiarity and skill in using B2B marketing tools/tech stack to support digital marketing, web content management, PR, market research, events, and creative
• A mission-driven orientation to all you do 
• Ability to thrive in a small, fast-paced organization 
• Bachelor’s degree or equivalent career experience 

It’s Also Nice If You…

• Have at least a passing familiarity with the fertility and/or healthcare industries
• Have successfully worked remotely with distributed teams in the past

What We Offer

• Competitive compensation and equity
• Medical, dental, and vision coverage heavily subsidized by the company
• Open Paid Time Off
• Paid family and medical leave
• Generous paid holidays
• 401(k) retirement savings plan 

EngagedMD is an equal opportunity employer. We’re committed to ersity, equity, and inclusion. We believe our company and products are made better by the varied perspectives of our employees, each of whom we seek to empower and support in their iniduality. We hire our team members on the basis of merit, qualifications, and the needs of our business in order to best achieve our mission to make life easier for the clinics and patients we serve.

Gymdesk is a B2B SaaS product providing modern, online management software to gyms, martial arts schools, yoga studios and other fitness and wellness businesses. In an industry dominated by outdated and cumbersome products, we provide the superior user experience people expect in 2023.

We are looking for a head of growth to join our team and lead all of our growth and marketing efforts. We have seen rapid, sustained growth over the past couple of years post-covid, and are looking to continue to scale our growth efforts into the next stage of the company.

About the role:

We’re hard at work bringing usable and powerful management software to gyms and other fitness and wellness businesses. Our product has reached PMF a couple of years ago, and is loved by many. Our main focus from inception has been to deliver exceptional user-experience and customer service. Now we need you to help us reach a wider audience and help us convey why they should try our product.

You’ll be managing the existing marketing team and expanding it, while interfacing with the product, design and customer success teams. You’ll report directly to the CEO and have free reign to implement your own processes and help us build our growth machine.

About the team:

Gymdesk is a small and effective team (currently 10 FTE ). We don't have office politics and try to minimize the amount of interruptions you will have to deal with. We are a remote, global team that communicates mostly through slack and video chats as needed.

What you’ll do

• Manage all of our existing marketing channels, including the content team and the social media team

• Help us grow our audience and increase MRR growth

• Explore and develop new acquisition channels

• Keep track of our growth KPIs, identify trends and develop plans to address issues or accelerate successes

• Work with our design and dev teams to implement new assets - from landing pages, to case studies and everything in between

Requirements:

• 6+ years of proven experience with the full gamut of marketing functions

• Previous experience with growing a B2B SaaS product

• A strong analytical mindset combined with a creative and out-of-the-box thinking

• Strong copywriting and editorial experience

• An understanding of visual design for marketing, and the ability to communicate it clearly to designers

• Excellent verbal and written communication skills.

• The ability to organize and build structure and processes that help others succeed

• And most importantly, a natural ability to get stuff done

Nice-to-have:

• Specific experience with micro-SMB SaaS (we are not an enterprise SaaS company)

• Personal experience with sports / fitness / the fitness industry

• Sales and sales marketing experience

Compensation:

• This is a full-time, 40-hour a week role

• Annual salary of $120k (USD)

• Health insurance reimbursement monthly stipend (US only)

• 20 PTO days a year, in additional to national holidays in your country

• Potential equity compensation

If you live and breath SaaS marketing and are ready for your next challenge, we’d like to talk to you!

If we don’t get a chance to speak with you, thank you so much for your interest, and hopefully there will be a better opportunity down the line.

Polygon is looking to hire a Treasury Analyst to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

ABOUT THE ROLE 🤓

We’re looking for someone to join our team as our Client Support Rep.

Most of this will be text based via email (in FreshDesk) and a Forum Based Community and will be supporting two separate parts of our business.

The first part is our core membership and includes tickets around billing, portal access, content questions, bugs etc.

And, the second part is to support a complete Sales & Marketing Automation platform that we give our members for free - we provide first level support for our members use of the platform. 

(this platform is called Growably and is built on the High-Level Platform)

Here’s some of what you’ll be doing day to day:

• Answering Inbound Helpdesk Queries in Freshdesk & our Community, providing quick, friendly & helpful support experiences to our members
• Escalating Issues to our Development Team, Admin Team & External Vendors when needed and managing them through to completion
• Maintaining and Improving our existing FAQ System at https://help.thetechtribe.com
• Helping manage the CEO’s Inbox, which mostly has Helpdesk style tickets in it as well since we use that email address to send our Marketing Campaigns
• Adding, Improving and Updating any SOPs for any tasks we repeat more than once. We have a culture of documentation to help us deliver awesome experiences and avoid missing important things.

Initially you’ll be working closely with another team member to help you get up to speed with all our systems and how we do things (don’t worry we won’t throw you in the deep end 😜).

There is typically between 2-4 hours of work needed per day, so this is ideal for someone such as a stay at home parent not looking for a full-time role and needing flexible hours.

The role will be paid per hour and we’ll negotiate this rate with you. We always pay above local standards for our team members wherever they are in the world and we strive to make sure our team are very happy with what they earn and the impact they have in our business and with our members.

We’re looking for an immediate start, however we can be flexible by 1-2 weeks if you need to give an existing employer some notice.

ABOUT YOU 😁

You’ll thrive in this role if:

• You love to deliver awesome levels of support to people. We often do things such as send physical apology gifts to our members [e.g. books etc] whenever they have a less than stellar experience.
• You enjoy working a-synchronously (we have very few meetings and interact mostly via text chat)
• You’re overly communicative, we all default to being verbose in our interactions rather than short
• You enjoy hunting for solutions to challenging issues and are happy to ask for help when you can’t find the answer in a reasonable time
• You have two hours of overlap with the Sydney, Australia time-zone (9am-5pm), especially in the first few months. This need will taper off as you get up to speed with the role.
• You have previous experience with a Marketing or Sales Automation Platform (e.g. InfusionSoft/Keap, Hubspot, ActiveCampaign, MailChimp, High-Level etc). This one is not necessary as we can train you, but any previous experience will be a great bonus.
• You’re very detailed and don’t miss the minor things. To help us work out whether this is you, please mention the word “struth” somewhere in your application (it’s an Aussie slang word, haha)]
• You’re not looking for a fast growth, startup style business with huge career progression opportunities. We are more a “slow and steady” business having only grown to 10 team members in 7 years. There is however the chance to move up to a more Operational level from this role as we grow.
• You’re looking to settle into a role for 3+ years
• Finally, if you consider yourself a bit geeky, you’ll fit right in 🤓

ABOUT US 🤓

Our mission is to empower MSPs by providing Knowledge, Skills, Training, Templates, Tools, Confidence, Community & Support to become the best MSPs in the world* 🤓

[* an MSP is technical jargon for an outsourced B2B I.T. Services Provider. Essentially they help other small businesses with Technology, including things like Cloud Platforms, Networking, Cybersecurity, Infrastructure, Computers, Servers, Firewalls etc]

We currently have ~4,000 members in our program and an additional ~5,000 of their team members and we support them with our small remote team of 10 humans spread out around the world.

(including USA, Canada, Mexico, the Philippines and Australia (where our CEO is from))

We work hard to deliver an amazing experience to our members to help them better run and grow their business and we take a lot of pride in what we do.

You can see what our members say about us here: https://thetechtribe.com/love

We’re a very financially stable business so there’s no looming threat of lay-offs or downsizing that often happens in faster moving, bigger businesses.

Our CEO used to own an MSP and sold it in 2016 and his experience formed the basis for the start of the Tech Tribe.

BENEFITS

• Flexible Work Hours (especially after the first 1-2 months once you’re onboarded)
• Work from Anywhere (you can travel around the world if you want)
• Annual Team Retreat at a Global Location
• Continual Education with opportunities to expand your knowledge and skills.
• Never work on your Birthday (or the next biz day)
• Company Laptop & Home Setup (External Monitors, Stand-Up Desk etc)
• Kindle with Unlimited Business Book Allowance
• Gym Membership Reimbursement

APPLICATIONS CLOSE at 5pm on the 30th of June in AEST (GMT+10) and any applications received outside of this application form will be ignored and may cause your whole application to be ignored (we are after someone who is detail oriented after all 😜)

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

About Us

Close is a bootstrapped, profitable, 100% remote, ~80 person team of thoughtful iniduals who value autonomy and impact. We’re eager to make a product our customers fall in love with over and over again.

We ❤️ startups & SMBs. Since 2013, we’ve been building a CRM  that focuses on better communication, without the hassle of manual data entry or complex UI. Our goal: double the productivity of every sales rep.

About You

Close is looking for an analyst to join our Finance team. You’ll work closely with teams across the company including Product and Engineering, Sales, and Marketing to analyze business data, identify growth opportunities, and support decision-making.

You have a unique blend of technical aptitude and business acumen; You’re just as excited by digging into the data alongside engineers as you are walking through a P&L with our leadership team.

You’ll report directly to the Director of Finance, Kayne Stroup. 

About The Role

As our first analyst and the second member of the Finance team, this role will lay the groundwork for company-wide KPIs and lead cross-team projects to help achieve our company goals. The Senior RevOps Analyst will have the opportunity to build much of our data and reporting infrastructure from scratch, tangibly impacting the business.

Key Responsibilities

• Develop and maintain our financial dashboards in Metabase.
• Perform ad-hoc queries (SQL / Excel) to support teams across the company.
• Ensure data source and metric accuracy.
• Proactively monitor KPIs to identify areas of opportunity or concern.
• Create financial models in Excel to help forecast company growth and inform business decisions.
• Analyzing current and past financial data and performance.
• Preparing reports and projections based on this analysis.
• Identify trends in business performance and provide recommendations for improvement.
• Manage cross-departmental projects. 

Requirements

• 3+ years in a technical or analyst role with ownership of business metrics, preferably at a startup or mid-sized tech company.
• Background in engineering, computer science, mathematics, finance, economics, or RevOps.
• Expert SQL (Postgres) and Excel
• Experience with BI tools (e.g., Tableau, Metabase)
• Understanding of the three core financial statements.
• Cross-departmental project management experience.
• Familiarity with B2B SaaS metrics.
• A knack for translating complex data into actionable, digestible business insights.
• Enthusiasm in the face of ambiguous problems and the ability to identify and organize relevant data.
• Must be physically located in the US.

Why Work With Us?

• Culture video 💚
• 100% remote company (we believe in trust and autonomy)
• Choose between working 5 days/wk (standard full-time) or 4 days/wk @ 80% pay
• Annual team retreats ✈️
• Quarterly virtual summits
• 5 weeks PTO + Winter Holiday Break
• 2 additional PTO days every year with the company
• 1 month paid sabbatical every 5 years
• Paid parental leave
• Medical, Dental, Vision with HSA option (US residents)
• 401k matching at 6% (US residents)
• Dependent care FSA (US residents)
• Contributor to Stripe's climate initiative 🌍❤️ 
• Our story and team 🚀

Our Values

• Build a house you want to live in -- Examine long-term thinking and action
• No BS -- Practice transparency and honesty, especially when it’s hard
• Invest in each other -- Build successful relationships with your coworkers and customers 
• Discipline equals freedom -- Keep your word to yourself and others
• Strive for greatness -- Constantly challenge yourself and others 

How We Work Together

• Productivity, Quality & Impact: We don’t track hours. We trust you’re an adult and know best how to prioritize, meet your goals and contribute at a high level. 
• Asynchronous communication & collaboration: We have team members all over the world. We don’t expect anyone to work untraditional hours, that means our default is async. Most teams have 2-5 hours of internal meetings weekly. 
• Appreciation for Deep Work: *During your normal work day, not after a day of meetings*. 
• Autonomy & Freedom: Create a work environment that is sustainable for you. We place a high amount of trust and responsibility with our team members from the start.

🚀 Want to join a team of A players in an exciting, high-growth, entrepreneurial environment?

We’re a small team solving big problems in the property management industry. Bootstrapped since 2013, we're passionate about helping small businesses simplify growth and streamline operations, providing the leading CRM in our space.

The long version of our story: Back when web 2.0 was a thing (get off my lawn!) LeadSimple’s founders started a lead generation business connecting landlords with property management companies. Witnessing the challenges lead buyers had closing deals led into a natural segue to build out an industry-specific CRM which became the de-facto industry standard. Fast forward to 2020 when we released a process/workflow suite to move from the sales side of our clients business into the heart of day-to-day operations. The market was hungry and responded aggressively to the new direction, which led us to double down with growth and additional product expansion.

Expectations for your first 90 days:

• First 30 days: Complete a comprehensive analysis of existing marketing campaigns, efforts & channels resulting in execution of one low-hanging fruit, lead generation 
• First 60 days: Complete a comprehensive analysis of the current customer journey and identify & execute on 2 new marketing campaigns (i.e. upsell email series, event email marketing campaign, webinar flow, reengagement, etc.) 
• First 90 days: Create & execute on 2 owned marketing plans with two integration partners resulting in an increase in connections attributed to the 2 marketing campaigns.

A day in the life of…

• Stay up to date on all product changes, features, and upcoming releases. Knows the product inside and out. 

• Connect the product directly to the problems and pain points felt by the industry and educates them about the solution - LeadSimple. 

• Drive the development and implementation of comprehensive marketing strategies to enhance brand visibility, generate leads, and drive customer acquisition and customer adoption. Utilize data analysis and market research to identify target audiences, optimize campaigns, and achieve measurable results.

• Dive deep into marketing data to track and analyze key metrics, campaign performance, and ROI. Identify areas of improvement, uncover insights, and provide actionable recommendations to optimize marketing initiatives and drive continuous growth.

• Oversee the implementation and management of data tracking systems to capture, organize, and analyze marketing data. Ensure accuracy, consistency, and reliability of data, enabling informed decision-making and accurate performance reporting.

• Leverage your analytical mindset to conceptualize complex marketing data, transforming it into clear and actionable insights. Develop visualizations, reports, and presentations to communicate findings effectively to stakeholders at all levels of the organization.

• Work closely with the Head of Marketing as their right-hand person to support the development and execution of marketing strategies. Provide insights, recommendations, and updates on marketing initiatives, while proactively identifying opportunities for improvement and growth.

• Stay up to date with industry trends, competitor activities, and emerging marketing technologies. Continuously explore new opportunities to improve marketing effectiveness, enhance customer engagement, and drive business growth. Present ideas, conduct feasibility assessments, and lead the implementation of approved initiatives.

• Promotes a culture of innovation within the marketing team by encouraging creative thinking, idea sharing, and cross-functional collaboration. Inspire and empower team members to think outside the box, experiment with & test new strategies, and take calculated risks to achieve breakthrough results.

Perks:

• Monthly Friday Free Day
• Company Holidays
• Paid Time Off (in addition to the above)
• Monthly Healthcare Allowance
• Yearly Vacation Allowance
• Fun and outcome driven work environment with a smart, hard working team
• Location independence
• Mission driven company and values-based culture

Please only apply if you:

• Embrace learning new technology 
• Learn fast
• Communicate crisply
• Proactively seek solutions
• Own the outcome
• Embody emotional maturity
• Bring an optimistic “can do” attitude
• Supply your own internet and smartphone
• 3-5 Years Experience in the Marketing Field
• Have B2B SaaS experience (preferred)

We have an amazing team of A Players and we’re ready to add more! Selected candidates might have written assessments and multiple interviews with different people. We’ll do whatever it takes to get the right person in the right seat.

If you think you would thrive in the above environment and make an impact for our customers, we’d love to talk to you!

**NOTE: We are not accepting applications in California, Colorado, or New York at this time.

In summary...

You can do it in an office

You can do it from home

We really don’t care

As long as it’s known 👇

What matters is this…

When the chips are down

And your back is against the wall

Can we count on you to make the right call?

Judgment, intuition, or care by another name

We call it “Owning The Outcome” - because it really is the whole game

Have the customers back, and they will treat you the same

If you can do that

Then we’re birds of the same feather

So come join our team and we’ll make music together.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

Who we are:

Who you are:

The ideal candidate will be friendly, flexible, and experienced with non-profit community lending. Familiarity with technology is required; technical support experience, and experience in microfinance or community lending is preferred. It is essential that candidates be customer-focused: our clients nationwide depend on our personable, patient, and courteous software support online and over the phone. 

**Responsibilities

• Develop a thorough working knowledge of the software platform and our customer base of community lenders
• Provide end-user support via Zoom, email, and other online support tools
• Troubleshoot reported issues and coordinate solutions with other support staff and the development team
• Perform software QA testing
• Participate in team meetings to advance customer support, software development, and marketing efforts
• Other tasks as assigned, we encourage you to find a fit for your skills. For instance: writing software documentation, sales and marketing tasks, web design, etc.

**Required Skills/Experience:

• Strong communication, analytical, and technical skills with excellent time management
• Experience serving multicultural clients
• Excellent people skills and ability to collaborate in erse, dynamic teams
• Computer skills, including proficiency in MS Excel, MS Word, Mail Merge, Google Drive, and loan databases
• Bachelor's Degree in a related field or equivalent experience (preferably in business administration, accounting, finance, or community and economic development)

**Desired Skills & Experience:

• Strong understanding of lending, loan origination, and loan servicing, particularly in the context of CDFI lending.
• Familiarity with federally funded programs relevant to the CDFI industry, such as the SBA Microloan Program, SBA Community Advantage program, EDA, USDA, CDBG, etc., including knowledge of reporting requirements.
• Knowledge of Credit Bureau reporting, bankruptcy, and delinquency.
• Solid understanding of mathematical concepts related to interest, amortization, and loan servicing requirements.
• Familiarity with accounting principles and various accounting applications like Quickbooks, Sage Intacct, etc.

**Compensation and Benefits

Salary range $50k - $80k, based on skills and experience. Excellent benefits include paid holidays; vacation and sick time; medical, dental, and vision coverage; retirement plan with employer match; a budget to set up your home office.

Our team of software developers and support staff is fully remote and located around the globe. We keep in touch via video and Slack for a friendly and productive team experience. We are looking for kind and thoughtful people to join our team. We hope you’ll consider joining us in a role where you can do good in the world of community lending.

To apply, send cover letter and resume to: [email protected]

We are an equal opportunity employer and we welcome you to apply!

The Job:

We are seeking a talented and experienced backlinking strategist who can help us acquire high-quality backlinks and build our online presence and authority in the real estate space.  

Key Job responsibilities:

• Work with the SEO content creator to research backlinking opportunities
• Import and organize people and websites within SEMrush or another backlinking tool
• Perform and track outreach through social, email and telephone
• Regularly report to SEO content creator with successes, progress and opportunities

Hourly Wage:

$15-$25+ per hour, commensurate with experience and qualifications. 

**Working Hours:

**Location:

Experience Requirements:

• Strong existing relationships and connections in the real estate industry
• 1+ years of experience in SEO, Digital Marketing, Communications, Real Estate, or related field
• Proven experience planning and implementing backlink campaigns
• Working knowledge of Google Analytics and backlink tools, such as SEMrush, Ahrefs, and Monitor Backlinks
• Strong analytical, communication, and problem-solving skills

If you think you possess all of these qualities, then we’d love to hear from you!!

To Apply fill out our application here: https://form.typeform.com/to/IEKEPZyF

Octeth is a leading email marketing software development company specializing in high-touch software and SaaS solutions for customers worldwide, including agencies and companies interested in building their own in-house email marketing systems.

We are seeking a highly motivated, results-driven Senior Sales Account Executive to join our team and help drive our growth initiatives. 

The ideal candidate will have a strong understanding of the software industry, excellent communication skills, and a proven track record in sales.

Responsibilities:

• Drive revenue growth by identifying and converting potential clients, showcasing the value of our software solutions, and building lasting relationships.
• Develop and execute sales strategies to achieve aggressive revenue targets across our business, focusing on high-touch software solutions starting from $5000 per license and up.
• Manage the entire sales cycle, from lead generation and qualification to negotiation and closing deals.
• Collaborate with cross-functional teams, including marketing, product, and customer success, to ensure a seamless customer experience.
• Maintain a deep understanding of our software solutions and stay up-to-date on industry trends and competitive landscape.
• Utilize Close.com CRM system and sales tools to track and manage sales activities, pipeline, and performance metrics.
• Participate in industry events, conferences, and networking opportunities to build and maintain a strong professional network.
• Primarily focus on acquiring new clients while consistently communicating with existing accounts to build personal relationships and grow those accounts.

Requirements:

• 5+ years of direct sales experience in the software, SaaS, or technology industry, preferably with experience selling to a broad range of industries.
• Bachelor's degree in Business, Marketing, Communications, or a related field.
• Proven track record of meeting or exceeding sales quotas and targets.
• Strong understanding of the software development process and the ability to communicate complex technical concepts to non-technical audiences.
• Excellent interpersonal, communication, and presentation skills.
• Highly organized, with strong project management and analytical skills.
• Ability to work effectively in a fast-paced, remote-first environment, being resourceful, persistent, and positive.

Benefits:

• Competitive salary and commission structure.
• Flexible work hours and location (we are a remote-first company).
• Opportunity for growth and advancement within the company.
• Comprehensive training and professional development opportunities.
• Generous vacation and paid time off policy.
• Collaborative and supportive team culture.

If you are a passionate, driven sales professional with a track record of success in the software industry, we'd love to hear from you. Apply now to join our team and help shape the future of software development at Octeth.

Time zones: CST (UTC -6), PST (UTC -8), ART (UTC -3), GMT (UTC +0)

Note: We are accepting U.S Candidates only, other applicants will be declined.

Title: Virtual Assistant

**Requirements:

**Benefits:

. 401K,Paid Time Off 

. Tuition Assistance 

.Comprehensive Training and Employee Assistance Program

Octeth is a leading email marketing software development company specializing in high-touch software and SaaS solutions for customers worldwide, including agencies and companies interested in building their own in-house email marketing systems.

We are seeking a highly motivated, results-driven Senior Sales Account Executive to join our team and help drive our growth initiatives. 

The ideal candidate will have a strong understanding of the software industry, excellent communication skills, and a proven track record in sales.

Responsibilities:

• Drive revenue growth by identifying and converting potential clients, showcasing the value of our software solutions, and building lasting relationships.
• Develop and execute sales strategies to achieve aggressive revenue targets across our business, focusing on high-touch software solutions starting from $5000 per license and up.
• Manage the entire sales cycle, from lead generation and qualification to negotiation and closing deals.
• Collaborate with cross-functional teams, including marketing, product, and customer success, to ensure a seamless customer experience.
• Maintain a deep understanding of our software solutions and stay up-to-date on industry trends and competitive landscape.
• Utilize Close.com CRM system and sales tools to track and manage sales activities, pipeline, and performance metrics.
• Participate in industry events, conferences, and networking opportunities to build and maintain a strong professional network.
• Primarily focus on acquiring new clients while consistently communicating with existing accounts to build personal relationships and grow those accounts.

Requirements:

• 5+ years of direct sales experience in the software, SaaS, or technology industry, preferably with experience selling to a broad range of industries.
• Bachelor's degree in Business, Marketing, Communications, or a related field.
• Proven track record of meeting or exceeding sales quotas and targets.
• Strong understanding of the software development process and the ability to communicate complex technical concepts to non-technical audiences.
• Excellent interpersonal, communication, and presentation skills.
• Highly organized, with strong project management and analytical skills.
• Ability to work effectively in a fast-paced, remote-first environment, being resourceful, persistent, and positive.

Benefits:

• Competitive salary and commission structure.
• Flexible work hours and location (we are a remote-first company).
• Opportunity for growth and advancement within the company.
• Comprehensive training and professional development opportunities.
• Generous vacation and paid time off policy.
• Collaborative and supportive team culture.

If you are a passionate, driven sales professional with a track record of success in the software industry, we'd love to hear from you. Apply now to join our team and help shape the future of software development at Octeth.

Anchorage Digital is looking to hire a Member of Client Operations, Custody (Associate) to join their team. This is a full-time position that can be done remotely anywhere in the United States.

"

About us.HomeRoom is Y-Combinator-backed residential real estate marketplace that simplifies remote investing and streamlines affordable renting. Our platform currently has 750 units in 31 cities across six major metros. We’ve housed more than 1,000 people in HomeRooms (tour a HomeRoom here), and we expect this number to reach 50,000 by 2024. We have raised a seed-round and are looking to grow extremely quickly.

Take a virtual tour of one of our homes here --> https://my.matterport.com/show/?m=dJb3oScd1EF

To be in every major metro in the US in the next five years. We believe cities are best when people can actually afford to live there, and our goal is to be instrumental in driving innovation and change within affordable housing – challenging developers, landlords, city inspectors and local legislators to build for the future of renting - not the past.We move incredibly fast while remaining steadfast in our mission - to change the way people rent. Our team spans 12 countries across 4 continents, each person bringing a passion and a grit to build technology that impacts peoples lives. We have a high bar and a bias for action. This unified ethos has propelled us into hyper growth.If you’re motivated by this, let’s talk.

We are looking for a detail-oriented Senior Accountant to perform and coordinate accounting duties within our organization. The senior accountant's responsibilities include preparing financial reports, performing account reconciliations, maintaining the general ledger, preparing tax returns, assisting with audit preparations, and performing other accounting duties as assigned.

Responsibilities

· Assist in the preparation of month-end working papers and the drafting of management reports.· Assisting with preparing and monitoring budgets.· Collaborate in Internal and External Audits.· Perform other accounting duties and supporting junior staff as required or assigned.· Develop, operationalize, and maintain accounting policies, best practices, and procedures in a rapidlygrowing organization.· Identify areas for improvement on existing processes and create new ones where there are gaps.· Prepare and review journal entries and assist in the monthly closing processes with the goal to meet closedeadlines.· Collaborate with Account Payable and Account Receivable departments.

Qualifications

· BSc/Ba in accounting, finance, or relevant field.· 3+ years of experience in accounting or a related field· Fluency in English (Writing and Speaking).· Ability to manage confidential information.· Demonstrated understanding of accounting and financial reporting principles and practices.· Familiarity with ERP/Accounting software; Quickbooks is a plus.· Excellent knowledge of MS Office; MS Excel.· Ability to mult-task and prioritize work effectively.

Passionate about helping others and the company to succeed

",

Our organization is seeking content writers to create articles and blog posts on a variety of topics.

The rate of pay is $20 per 100 words (this comes out to approximately $100 per article or $50 per hour).

Some topics you may be asked to write about include the following (you can always turn down a topic if you do not feel comfortable writing about it, however if you have experience or expertise in a specific area, please let us know):

• Health & beauty
• Fitness
• Home Decor
• Fashion
• Sports
• Do it yourself
• Finance
• Legal
• Medical
• Family/Parenting
• Relationships
• Real Estate
• Restaurants
• Contracting (plumbing, pool building, remodeling, etc.)

These are just some of the more general industries and topics that we cover.

To apply for this position please send an email with your writing sample or link to your published works to [email protected].

Requirements

• We ask that all work be completed using a word processor such as Microsoft Word or Open Office
• A reliable internet connection and the ability to meet deadlines
• Good communication skills and respond in a timely manner to editorial staff when they ask for updates on tasks, etc
• Work well as a team member with the rest of our content management and editorial staff

USA BASED CANDIDATES ONLY

We call this position a "Customer Advocate" because it's your job to do just that: advocate for the best possible experience for our customers. Friendly, empathetic support can make someone's day, and we're committed to making every interaction - whether email, call, or chat - a fun and helpful one!

This is not a customer service position. There's a difference between customer service and customer support, which might sound confusing - so please read on!

We're looking for great communicators who can explain challenging technical information in easy to understand language. Please know that while we love a great vocabulary, simple and clear language skills are what we need.

Your mission is to help our photo booth owners succeed with their software, which means you'll need significant experience troubleshooting and investigating software related issues. In order to succeed in this role, you must have significant experience troubleshooting software in a previous role or otherwise relevant experience.

That means you'll need to be a natural problem solver, curious about everything, and driven to find the root issue in every scenario that comes your way. Sound like you? Great! Read on:

Acts

• Passionate about technology: enthusiasm for how it works, how to use it, and everything in between
• Has 3 years minimum of previous technical support experience in which you have developed strong troubleshooting ability and are comfortable investigating a wide variety of technical situations
• Confident communicator who does not hesitate to ask questions, investigate, and share your findings with the team
• Understands and answers all customer support questions with a personable nature, troubleshooting skills, and quick wit
• Educates your team members about products, while independently keeping your own technical know-how up to date
• Increases customer delight through extraordinary customer service
• Understands grammar and appreciates the Oxford comma
• Demonstrates empathy through verbal and written responses
• Team oriented and enjoys working with others to find great, out of the box solutions
• Experience with photography is a plus!

We are looking for candidates who are able to work one of the following time shifts:

Monday - Friday, 8am - 5pm Pacific Time

Tuesday - Saturday, 7am - 4pm Pacific Time

If you do not confirm you are available for a time shift, your application will automatically be disqualified. 😭

Requirements

• Technical Support - three (3) years of technical support experience with at least one (1) year of providing advanced level technical troubleshooting is required for this role
• Hubspot
• Zendesk
• iOS
• macOS
• Windows
• Photography

Benefits

🏥 Health Benefits

👴 401K for California Based Employees

📚 Education Stipend

💻 Remote Work

💰 Bonus Plan

🏝️ Annual Retreat

✈️ Generous PTO and Holiday Schedule

💼 Quarterly Financial Meetings

📊 Open Book Management

💪 Intimate Team

🧑‍💻 Work from Home Stipend

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2

**Position Overview

Clarity, a Series A clean-tech startup, is seeking a highly motivated and qualified inidual to join our growing team as an Environmental Project Manager to help coordinate air quality projects, deepen existing customer relationships, and help our customers answer their environmental questions. This position will be remote.

Role

We are looking for motivated environmental scientists to join our team as project managers, serving as the primary liaisons between Clarity and our various customers, whether they are in government, industry, academia, or community groups.

As part of the Customer Success team, you will oversee the launch and continued operations of Clarity’s air monitoring solution throughout these projects, handling all communications and technical requests from stakeholders with assistance from the rest of the Clarity team. In addition, you will be working on growing and expanding our current projects.

You are someone who can own a project from start to finish with a collaborative attitude across project stakeholders and the rest of the Clarity team. You are process- and detail-oriented, like planning (spreadsheets, lists for your lists, etc.), but can also think outside the box if needed to solve unique problems you might face.  Data analysis experience is a plus. 

**

• Work closely and coordinate with the project stakeholders, which may include government entities, academia, community groups, and industrial partners
• During the planning phase of projects, work with partners to design and assess the feasibility of sites for a sensor network that can help partners achieve their project goals
• During the onboarding phase, oversee the deployment/installation of Clarity’s air monitoring solution with deployment partners
• Work closely with the rest of the team to ensure the proper operation and maintenance of Clarity’s air monitoring solution throughout a project
• Respond to technical and project requests by stakeholders
• Support our Sales team with the renewal and expansion of our current projects into larger opportunities

**Skills and qualifications

Required:

• Educational training or work experience in air quality, environmental exposure monitoring, and low-cost air monitors
• Experience using, configuring, and troubleshooting low-cost air monitors 
• General knowledge of low-cost air monitoring technologies and their uses
• Basic data analysis skills especially with environmental (spatiotemporal) data
• Familiarity with (or willingness to learn) R and/or Python
• Strong project management skills, including managing multiple partners, identifying and communicating project risks, and ability to creatively problem solve
• Tenacity to get to the bottom of any issues that are thrown at you
• Strong verbal/written communication skills in English
• Detail-oriented and organized
• Collaborative, helpful, and positive attitude!
• Able to travel domestically and internationally if needed for conferences, visit customer and project sites, etc.

Preferred:

• Experience managing large air quality sensor networks
• Environmental consulting experience
• Experience working in R or Python
• Languages other than English are a plus since we work globally!

**

Salary range will be adjusted based on experience and location. 

USA: $90-105k + equity

Benefits

Working at Clarity has its perks:

• We are remote-work friendly, offer flexible working hours, and encourage all employees to use their unlimited PTO
• For all full-time global employees, we provide private medical and dental insurance plus growth and development opportunities
• Clarity holds regular hybrid (virtual and in-person) team and company events

Clarity Movement is an Equal Opportunity Employer. We are committed to equal treatment of all employees regardless of race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability, or other basis protected by law.

Applications will be reviewed on a rolling basis until the position is filled.

Learn more about Clarity Movement and our work on our website at https://www.clarity.io/

How to apply

Apply by completing this form. In the cover letter, please focus on the hands-on projects, especially in air quality and/or low-cost monitoring you have contributed to previously, which you consider relevant to this position. Please give examples that showcase the required skills identified in this job description.

"

Why Clipboard Health Exists:We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives, by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing healthcare professionals to book on-demand shifts and healthcare facilities to access on-demand talent. Our mission is to enable healthcare professionals to work when and where they want, and to enable healthcare facilities to meet their talent needs.

About Clipboard Health:Clipboard Health is a post-Series C, extremely fast-growing tech startup with classic two-sided network effects, revolutionizing the market for healthcare talent. We are a erse and inclusive company with a global, remote team. We have been named one of YC’s Top Companies for two years running, and have grown 25x across all key metrics in the last 18 months. There has never been a more exciting time to join our growing team and help us serve even more healthcare professionals and healthcare facilities, who can then better serve patients. To learn more about the culture at Clipboard Health, take a look at our culture hub here.

About the Role:Our finance team is expanding to support our company's growth! Reporting to our VP of Finance, you will drive key corporate FP&A initiatives including reporting, consolidations, forecasting/budgeting as well as partnering with accounting to manage the month-end process. You will also work closely with the different functional leaders while developing and ensuring the accuracy of various financial models and forecasts that will drive operational and strategic decisions across the company.

Responsibilities:Assess, implement, and maintain financial reporting systems, ensuring the efficient day-to-day operation of the FP&A activities through developing and managing all internal and external financial reports, forecasts, budgets, and mid and long-range plansBuild and maintain monthly forecasts, operating models, and scenario analyses that help steer the company and promote efficient capital allocationPlan, coordinate, and execute the annual and long-term budgeting and planning processesPerform detailed by-department budget and forecast vs. variance analyses and develop monthly reporting dashboards to automate the reporting processWork closely with Accounting to ensure accurate and timely monthly financial reporting and closeManage and improve weekly cash and cash flow forecastingPlan, hire, and manage the corporate FP&A team as we scaleImplement and manage weekly headcount reporting, and eventually implement an automated reporting platform for headcount workflows and trackingPartner with accounting to streamline spend management, PO workflows, and accrual reportingProvide analyses and recommendations on financial and operational metrics to executive management to support decision-makingServe as a key business partner and contributor to growth strategies, tactics, and mid and long-range planning

Requirements:Bachelor’s degree or equivalent with a minimum of 6-8 years of work experience, with at least 3 years of experience in direct corporate FP&A rolesAdvanced knowledge and understanding of GAAP financial reporting standardsExperience with assessment, implementation, and management of enterprise management platforms such as Mosaic, Cube, Vareto, Anaplan, Adaptive, etc…Understand key components of cash flow, working capital, and AR/APRelentless sense of ownership, curiosity, and initiativeAbility to deconstruct complex problems and drive to a data-driven solutionStrong written communication skills. Effectively interacts with others at all levels internally and externally – within and outside of finance.Ability to tailor communication to the audience to achieve desired resultsFlexibility; ability to switch priorities on short notice

",

"

About us

HomeRoom is Y-Combinator-backed residential real estate marketplace that simplifies remote investing and streamlines affordable renting. Our platform currently has 750 units in 31 cities across six major metros. We’ve housed more than 1,000 people in HomeRooms (tour a HomeRoom here), and we expect this number to reach 50,000 by 2024. We have raised a seed round and are looking to grow extremely quickly.

Take a virtual tour of one of our homes here -->https://my.matterport.com/show/?m=dJb3oScd1EF

Our Vision

To be in every major metro in the US in the next five years. We believe cities are best when people can actually afford to live there, and our goal is to be instrumental in driving innovation and change within affordable housing – challenging developers, landlords, city inspectors and local legislators to build for the future of renting - not the past.

Working Here

We move incredibly fast while remaining steadfast in our mission - to change the way people rent. Our team spans 12 countries across 4 continents, each person bringing a passion and a grit to build technology that impacts peoples lives. We have a high bar and a bias for action. This unified ethos has propelled us into hyper growth.

If you’re motivated by this, let’s talk.

About the role:We are looking for a detail-oriented Senior Accountant to perform and coordinate accounting duties within our organization. The senior accountant's responsibilities include preparing financial reports, performing account reconciliations, maintaining the general ledger, preparing tax returns, assisting with audit preparations, and performing other accounting duties as assigned.

Responsibilities•\tAssist in the preparation of month-end working papers and the drafting of management reports.•\tAssisting with preparing and monitoring budgets.•\tCollaborate in Internal and External Audits.•\tPerform other accounting duties and supporting junior staff as required or assigned.•\tDevelop, operationalize, and maintain accounting policies, best practices, and procedures in a rapidlygrowing organization.•\tIdentify areas for improvement on existing processes and create new ones where there are gaps.•\tPrepare and review journal entries and assist in the monthly closing processes with the goal to meet closedeadlines.•\tCollaborate with Account Payable and Account Receivable departments.

Qualifications•\tBSc/Ba in accounting, finance, or relevant field.•\t3+ years of experience in accounting or a related field•\tFluency in English (Writing and Speaking).•\tAbility to manage confidential information.•\tDemonstrated understanding of accounting and financial reporting principles and practices.•\tFamiliarity with ERP/Accounting software; Quickbooks is a plus.•\tExcellent knowledge of MS Office; MS Excel.•\tAbility to mult-task and prioritize work effectively.•\tPassionate about helping others and the company to succeed

",

"

About us

HomeRoom is Y-Combinator-backed residential real estate marketplace that simplifies remote investing and streamlines affordable renting. Our platform currently has 750 units in 31 cities across six major metros. We’ve housed more than 1,000 people in HomeRooms (tour a HomeRoom here), and we expect this number to reach 50,000 by 2024. We have raised a seed round and are looking to grow extremely quickly.

Take a virtual tour of one of our homes here -->https://my.matterport.com/show/?m=dJb3oScd1EF

Our Vision

To be in every major metro in the US in the next five years. We believe cities are best when people can actually afford to live there, and our goal is to be instrumental in driving innovation and change within affordable housing – challenging developers, landlords, city inspectors and local legislators to build for the future of renting - not the past.

Working Here

We move incredibly fast while remaining steadfast in our mission - to change the way people rent. Our team spans 12 countries across 4 continents, each person bringing a passion and a grit to build technology that impacts peoples lives. We have a high bar and a bias for action. This unified ethos has propelled us into hyper growth.

If you’re motivated by this, let’s talk.

About the role:We are looking for a detail-oriented Senior Accountant to perform and coordinate accounting duties within our organization. The senior accountant's responsibilities include preparing financial reports, performing account reconciliations, maintaining the general ledger, preparing tax returns, assisting with audit preparations, and performing other accounting duties as assigned.

Responsibilities•\tAssist in the preparation of month-end working papers and the drafting of management reports.•\tAssisting with preparing and monitoring budgets.•\tCollaborate in Internal and External Audits.•\tPerform other accounting duties and supporting junior staff as required or assigned.•\tDevelop, operationalize, and maintain accounting policies, best practices, and procedures in a rapidlygrowing organization.•\tIdentify areas for improvement on existing processes and create new ones where there are gaps.•\tPrepare and review journal entries and assist in the monthly closing processes with the goal to meet closedeadlines.•\tCollaborate with Account Payable and Account Receivable departments.

Qualifications•\tBSc/Ba in accounting, finance, or relevant field.•\t3+ years of experience in accounting or a related field•\tFluency in English (Writing and Speaking).•\tAbility to manage confidential information.•\tDemonstrated understanding of accounting and financial reporting principles and practices.•\tFamiliarity with ERP/Accounting software; Quickbooks is a plus.•\tExcellent knowledge of MS Office; MS Excel.•\tAbility to mult-task and prioritize work effectively.•\tPassionate about helping others and the company to succeed

",

About SEOptimer

SEOptimer is one of the world's most popular online SEO Software Platforms. 

The tool performs a comprehensive review of any website across 100+ data points in seconds and provides simple, actionable recommendations for making a website rank and perform better, together with a range of other useful SEO Tools.

We're proud to have over 2000 terrific Digital Agency and SMB customers worldwide, who've recognized us with great reviews and multiple G2 badges:

g2.com/products/seoptimer/reviews

We’re a small globally remote team of 8 people, looking for others who want to be part of an exciting technology startup environment.

About the Role

We're looking for a talented Customer Support Representative to respond to enquiries via Intercom Chat and generally do as much as possible to be helpful and keep customers happy. Role is fully remote, from anywhere.

The majority of inbound tickets are:

- billing enquiries

- account enquiries

- product questions

- basic product technical troubleshooting

Experience with Live Chat tools like Intercom, Crisp is desired, as well as billing dashboards like Stripe.

Ideal candidate will have had previous experience having worked for a software or online-first company, and have good experience navigating online software.

Some digital marketing or technical knowledge in any of these areas is a big benefit to understand our product and be able to help customers - SEO, Websites, HTML, CSS.

We would accept candidates at both full time, or part-time (atleast 4 hours a day). The role requires strong English skills.

There is a great opportunity for this role to grow, or to expand into other roles as our company is growing quickly - including general marketing activities, social media or technology roles.