We are looking for a Mastermind Director who would love the chance to create from scratch the best online and in-person mastermind group of digital entrepreneurs that exists online. We are a coaching company and do a really good job at that. However, only having a 1:1 coach isn't enough. It's like being single parented and having no friends. It's both a TON of work for the parent and limiting for our clients.

That's why we need you. Our clients need legitimate support from their peers (Hello Mastermind!) just as much as they need an amazing coach to be in their corner.

We believe that humans are underrated, that we are created in the image of God. And when we turn our ideas into legit products that help people, the world is a better place and the kingdom expands. That's why our mission is making it nearly impossible to fail for our clients to get customers.This allows our clients to have more impact, make really cool stuff, and not have to spend every waking hour worrying about revenue.

We need you. Yesterday.

This role is a top priority in the company. Why?

Because we have over 100 clients eagerly anticipating the launch of our peer-led mastermind groups, but we have no one on our team to recruit the leaders, train them, and roll it out. And without growing and thriving peer groups, our clients aren't reaching their potential.

We need to add a legit Mastermind Director to our team to help us do this.

We've been coaching companies and solopreneurs in marketing for 10 years. Along the way, we've discovered several new innovative and extremely effective methodologies.

So if the idea of creating a thriving peer support group for CMOs, founders, and aspiring entrepreneurs of some of the most impactful, innovative, and fun companies in the world sounds exciting—keep reading. :)

This role is important because, without you, we will not have the capacity to expand our coaching program and reach more clients. We need you to help us change the world one client at a time.

What will you learn in this role?

If you come from a ministry background, perhaps as a small group pastor, but have disliked the toxic culture, low pay, or lack of open-mindedness and innovation, you'll love this role.

If you have been running your own business, but are tired of doing everything yourself and working alone, and you crave a healthy team on an exciting mission, you'll love this role.

However, if you prefer highly defined day-to-day duties, don't really enjoy figuring things out, and trying new processes seems intimidating, you won't do well in this role.

There is 0 red tape at Growth Tools. We don't care about how other people have always done things, how you have always done things, or what anyone's SOP is. What we care about is: 1) you love what you do every day and wake up excited to do it; and 2) our clients' success.

We ruthlessly measure both on a daily basis.

In this role you will learn:

1. How to recruit and train small group peer leaders

In your role as Mastermind Director, you will own 2 numbers:

1. % of clients engaged each week

You'll walk away from your time at Growth Tools having been an influential voice in creating and scaling one of the most innovative online education and coaching products that exists.

This role will have been a success if you say: "That was the best team I've ever been a part of and the product we created is a high watermark of my career!"

Who will you work with?

You will report directly to Bryan Harris, our founder and Chief Product Officer.

The product team is a small team of 10 employees and the fastest growing ision in the company. It is made up of both the coaching team and the software engineering team.

We are a different kind of company. Our team is close knit, collaborative, competitive, and we maniacally give shout outs when we catch each other doing good things! (We even deliver cakes weekly to celebrate, too.)

It's possible to do work you love!

Where will you work?

We work remote and have for 10 years! We all work remotely and are scattered around North America from Vancouver to Cleveland, and Nashville to Birmingham. That means you have the flexibility to work from home or a coworking location.

What does Growth Tools do and why?

Growth Tools provides the tools and training to help online businesses once and for all solve the problem of getting more clients. We work primarily with teaching based businesses (course creators, influencers, coaches, etc.) to help them significantly grow their revenue and impact—including getting them on the INC. 5000 list. Our tools consist of 10 SaaS products that we give away for free. Our training consists of a 1:1 coaching business, Growth University.

We believe that humans are underrated and that we drastically underestimate what we're capable of. While much of the news and social media is focused on the negative, we have seen firsthand what a hope-filled entrepreneur is capable of and how much good they can do! At Growth Tools, our job is to help every client grow their business so more people can be helped and more good is done.

Example:

One of our clients, Chaitra Rahhakrishna, runs a small design studio. She works with e-commerce companies and helps them create beautiful websites that showcase and sell their products.

When we first started working with her, she had $0 revenue and had just given birth to her first child. 12 months later, while being an awesome mom, she also grew her studio to $100,000. This totally changed her life, gave her freedom to be creative, and truly pour out her best work to her clients.

Do you want to be on the front lines and directly involved with growing some of the coolest and more innovative companies in the world?

I look forward to talking to you.

PS: Here are 8 quick tips on how to stand out and get hired for this role.

Requirements

• You have extensive experience creating and leading peer-led small groups (ideally 3-5+ years of experience)
• You are totally comfortable and experienced speaking on stage and on camera
• You know how to craft and run a content calendar
• You love small businesses and online marketing and can't quite get enough of it
• You are a high-bandwidth person capable of handling a dozen projects at a time while prioritizing and executing on the most important ones
• You love starting things from scratch, making them your own, and working in a small business
• You are really good with people and are energized by being around them
• You have experience running small in-person events and gatherings

Benefits

• Base: $60,000 - $75,000 per year
• Bonus: $20,000 - $35,000 per year
• Work from home (we're 100% remote)
• Quarterly off-site product team retreats
• Epic Annual Company retreats
• Health, vision, and dental insurance for you and your family
• Short-term disability and life insurance for you
• Unlimited vacation (mandated 1-week/yr and Birthday's off)
• Unlimited education allowance
• Unlimited equipment allowance
• $100/mo. reimbursable personal / marriage counseling

Time zones: SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3)

Sporty's sites are some of the most popular on the internet, consistently staying in Alexa's list of top websites for the countries they operate in

Our DBA team's mission is to provide high availability, high performance, high quality, and secure 'Data & Intelligent Service' to our internal customers. We leverage the power of high quality data to strengthen and equip our enterprise. Our DBA engineers play a key role in ensuring the stability and quality of our infrastructure. With a key challenge being the stability of our database clusters under the heavy load of millions of users.

With plans for rapid growth, our DBAs are vital for cross-functional collaboration, and implementing the latest technologies to ensure a world-class user experience.

Our Stack

Database: MySQL, MongoDB

PaaS: AWS RDS, Redshift

Business Monitoring: PMM

Cloud Services: AWS EC2, Cloudwatch etc.

Server Operating System: CentOS

Programming: Python, Shell script

Responsibilities

Database / table schemas deployment; Accounts, privileges management

Monitor and maintain the existing database infrastructure via autoscaling, automated alerts and CloudWatch dashboards

Take ownership and responsibility for our existing and new database infrastructure

Liaise with external security agencies for annual audits as well as perform our own internal security sweeps

Aid in reconfiguring existing architecture and database structure to allow for rapid deployment to new countries

Requirements

Openminded and willing to take on new challenges, with the ability to collaborate in a distributed team environment

3+ years of specific experience with MySQL administration for large-scale systems

3+ years of experience with MongoDB shard cluster management

Hands on experience on PaaS, such as AWS RDS, GCP SQL, Atlas

Benefits

Quarterly and flash bonuses

Flexible working hours

Education allowance

Referral bonuses

28 days paid annual leave

2 x annual company retreats (Lisbon + Dubai in 2022 / Phuket in Q2 2023 + 1 more TBC!)

Highly talented, dependable co-workers in a global, multicultural organisation

Payment via world class online wallet system DEEL

Top of the line equipment supplied by market leader Hofy

We score 100% on The Joel Test

Our teams are small enough for you to be impactful

Our business is globally established and successful, offering stability and security to our Team Members

Our Mission

Our mission is to be an everyday entertainment platform for everyone

Our Operating Principles

1. Create Value for Users

2. Act in the Long-Term Interests of Sporty 

3. Focus on Product Improvements & Innovation 

4. Be Responsible 

5. Preserve Integrity & Honesty 

6. Respect Confidentiality & Privacy 

7. Ensure Stability, Security & Scalability 

8. Work Hard with Passion & Pride

Interview Process

HackerRank Test 

Remote video screening with our Talent Acquisition Team + live ID check

Remote 90 min video interview loop with 3 x Team Members (30 mins each)

Pre offer call with Talent Acquisition Team

ID check via Zinc

24-72 hour feedback loops throughout process

Working at Sporty

The top-down mentality at Sporty is high performance based, meaning we trust you to do your job with an emphasis on support to help you achieve, grow and de-block any issues when they're in your way.

Generally employees can choose their own hours, as long as they are collaborating and doing stand-ups etc. The emphasis is really on results. 

As we are a highly structured and established company we are able to offer the security and support of a global business with the allure of a startup environment. Sporty is independently managed and financed, meaning we don’t have arbitrary shareholder or VC targets to cater to. 

We literally build, spend and make decisions based on the ethos of building THE best platform of its kind. We are truly a tech company to the core and take excellent care of our Team Members.

Ava Labs is looking to hire a Financial Analyst to join their team. This is a full-time position that can be done remotely anywhere in the United States or on-site in New York NY.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), GST (UTC +4)

We seek a detail-oriented and highly organized Data Entry Virtual Assistant to join our team. This project-based position involves cleaning up our CRM, conducting online data research, and performing data entry tasks. While there is potential for ongoing work, it will depend on the company's business needs after the project concludes.

We are looking to hire iniduals that will perfectly without typos error and quick learner too.

Hours needed are 15/Hrs weekly.

Responsibilities:

Benefits:

. 401K,Paid Time Off 

. Tuition Assistance 

.Comprehensive Training and Employee Assistance Program,

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), GST (UTC +4)

We seek a detail-oriented and highly organized Data Entry Virtual Assistant to join our team. This project-based position involves cleaning up our CRM, conducting online data research, and performing data entry tasks. While there is potential for ongoing work, it will depend on the company's business needs after the project concludes.

We are looking to hire iniduals that will perfectly without typos error and quick learner too.

Hours needed are 15/Hrs weekly.

Responsibilities:

Benefits:

Time zones: SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3)

About Us

WodBoard, and it's sister brand Evini, provide management software for boutique health and fitness businesses. We help facility owners run their business and helps their customers live healthier lives. Our software is an "all-in-one" and provides everything businesses need to run their day-to-day operations from payments, to memberships to customers tracking their progress and much, much more. Our sector is besieged by long-term players with out-of-date technology and bad business practices. We're seen as a refreshing alternative that's new, upcoming and a player that is challenging the market.

We're looking for a customer support executive to join the team and take over the day-to-day running of our customer support.

About the role

Your job is to help our customers on their journey using our platform. You will be answering support tickets from customers and troubleshooting any issue they encounter. We expect you to become an expert in our software and learn the platform inside-out to help our customers make the most of it. For more complex cases you’ll work closely with the founder, technical staff and sales staff.

As the role of support isn't a full-time job yet there's plenty of other areas we'd like you to get involved in (see role responsibilities below). As the company grows you'll be able to scale the bits you enjoy and pass on the rest.

The company is a startup so you'll need to be a self starter and be able to manage your own workload. It's growing quickly so there'll be plenty of career growth opportunities as the company grows.

The role is remote (UK based) but there's the occasional London meetup for some face-to-face time. As this is a remote role so you'll need a reliable internet connection and quiet environment to work.

Role Responsibilities

• Deal with incoming support emails, recording looms in replies where required
• Attend Zoom calls with customers
• Write help articles for our documentation site
• Proactively identify ways of improving the products and services we deliver
• Create YouTube videos for feature walk through
• Onboard new customers
• Perform software walkthroughs with potential new customers
• Take responsibility for our (currently rather minimal!) social media profiles and turn them into something exciting
• An ability to learn new tools quickly and a willingness to jump into lots of different areas of the business

Your Experience

• Experience using cloud-based platforms
• 2+ years experience providing support in SaaS
• Experience working in a startup where you have to manage your own time and agenda
• We have a technical software product so you'll love detail and have experience working out recreate steps for bugs
• A little bit of technical skill would help but is not required
• Any regular participation in functional fitness/yoga/gym would be beneficial but not required

We’re a start-up, and we do think differently. If your skills aren’t a perfect match, that may not be a problem - feel free to apply but make sure you include why you’re a good fit for the role.

How to Apply

We want to get to know you from your application so we’re not asking for the usual cover letter. Instead please create a short Loom (30-60s) explaining how to solve a question a customer has previously contacted you with. We use the tool Loom a lot in support and you can signup for a free account if you've not used it before. Your Loom could be a question you've had in a previous role or it could be a general question people ask on the internet (eg how to setup filters in Gmail, how to upload a video to YouTube etc). You can also use the Loom as a brief way to introduce yourself.

Send your application to [email protected] with your Loom url and CV or LinkedIn profile

Adblock, Inc. is a small team that serves tens of millions of people worldwide. Our vision is to provide our users with simple, intuitive tools to block distractions, protect their privacy, and put people in control of their internet experience 

Our products—AdBlock, Adblock Plus, and AdBlock VPN—have been downloaded hundreds of million times and work in all major web browsers, as well as on macOS, iOS, Windows, and Android devices. 

Our team has been fully remote since its inception, and we each work from whatever location works best for us. What unites us is a desire to make it easier and safer for our users to browse the web. 

The Role

As one of our Support Specialists, you’ll provide a valuable service to the millions of people that use Adblock products daily. We strive to solve support issues in a friendly and compassionate way, and you will be our first line of communication with users of all our products. You’ll engage with people via our help desk (Zendesk), product reviews, and other channels to help them troubleshoot technical issues, resolve account problems, and report bugs to our Product and Engineering teams. You’ll also have the opportunity to assist in knowledgebase, blog, and other writing projects, so strong writing skills are a must.

We are looking for an empathetic support person who is excited to help our users solve a wide range of potential issues, from deeply technical problems to basic troubleshooting. You’ll report to our Support Manager and will have the opportunity to be involved in a variety of projects. 

This is a full-time coverage position, so while there is flexibility in the schedule, you’ll need to be available during general business hours. You may also occasionally need to collaborate with teammates in Europe (3PM to 7PM CEST). 

You Have:

• At least 3 years of experience providing technical customer support to a wide range of users
• The ability to prioritize, organize, and complete tasks independently
• A strong desire to deliver the best customer experience possible
• An excellent attitude and sense of ownership over your work
• Excellent written and verbal communication skills (English is required, second languages are a plus)

Bonus Points For:

• Experience with Zendesk, Asana, Slack, and/or Notion
• Experience providing technical support for browser extensions, apps, or VPNs
• An interest in ad blocking and internet privacy 
• Experience working remotely

What You'll Do:

• Be a critical member of the team responsible for addressing customer issues quickly via help desk tickets and other channels
• Provide a voice for the user within the Adblock organization, alerting us to issues users are facing and features users are asking for
• Identify technical issues and collaborate with our quality assurance and engineering teams to ensure they get reported, and that users are being communicated with along the way
• Answer questions about Adblock’s multiple products and provide user guidance around best practices in ad blocking and online privacy

Why You’ll Love Adblock, Inc.:

• Competitive Salary: Our salaries are based on Radford data, a widely-used global compensation benchmark, to ensure we provide competitive pay. We don’t adjust your salary based on where you live.
• Comprehensive Benefits: We offer a benefits package that includes medical and dental insurance coverage*, 401K matching*, 14 weeks of paid parental leave, and more.
• Professional Growth: We give team members the autonomy to do their best work. Because we’re a small team, you’ll be able to immediately see the impact of your work and grow with the team. We also support professional development with training, coaching, and regular feedback.
• Fully Distributed Community: You’ll be able to work 100% remotely, yet remain well-connected to your colleagues. We meet at least once a year for a week-long offsite.
• Generous Vacation Policy: We encourage our employees to take the time they need for a vacation, to spend time with their families, and to stay healthy by offering at least 28 days of paid leave.
• Office Equipment: We’ll provide you with a setup of your choice, based on what you need to work effectively.

*Currently, healthcare and retirement plans are only available in some countries (including the U.S. and Canada)

We’d Love to Work With You!

We’re serious about our work but we don’t take ourselves too seriously. We want Adblock, Inc. to be a place where people love their work, like their co-workers, and treat everyone with respect and empathy.

We’re a small team and our strength comes from our ersity. We strive to create an inclusive environment where differences in race, sexual orientation, gender identity or expression, political and religious affiliation, socioeconomic background, cultural background, geographic location, disabilities and abilities, relationship status, veteran status, and age only make us stronger.

If this role sounds exciting to you, please click “Apply for this position” to submit your resume and cover letter on our careers site.

Adblock, Inc. is a small team that serves tens of millions of people worldwide. Our vision is to provide our users with simple, intuitive tools to block distractions, protect their privacy, and put people in control of their internet experience.

Our products—Adblock Plus, AdBlock, and AdBlock VPN—have been downloaded hundreds of millions of times and work in all major web browsers, as well as on macOS, iOS, Windows, and Android devices. 

Our team has been fully remote since its inception, and we each work from whatever location works best for us. What unites us is a desire to make it easier and safer for our users to browse the web. 

The Role

We’re rapidly growing our business to empower every inidual to take control of their internet experience. To do so, we need to find effective ways to explain how our products can help enjoy a distraction free internet experience. 

We’re looking for a Growth Marketing Manager to join our new Marketing team and help us achieve our goals around growing and communicating to our user base. Reporting to the Head of Marketing, you’ll be joining a cross-functional team consisting of UX Design, Engineering, and Data Analytics. This team is tasked with finding the best ways to communicate with both existing and potential users, explain our product offerings, and convert free users to happy paying customers. 

**

• Collaborate closely with the rest of the cross-functional marketing team to optimize Adblock’s automation, increase user engagement and drive revenue
• Manage marketing campaigns, including (but not limited to) email and in-product messaging
• Build user segmentation to communicate with users in the right context at the right time
• Create and maintain Adblock’s in-product lifecycle messaging system 
• Work with our data analytics team to measure, monitor and report on campaign performance

You Have:

• At least 5 years of experience in lifecycle, CRM or growth marketing
• Hands-on experience building user journeys using a customer engagement platform tool like Braze, Iterable, MoEngage or similar
• Proven success working with cross-functional teams to execute against shared objectives
• An eye for detail and the ability to operate in an ever-changing environment and find creative solutions for limitations (technical or otherwise)
• Experience growing and converting freemium user bases 
• Availability to travel to meet with teammates in the US and Europe at least twice a year
• Strong written and verbal communication skills (English is required, second languages are a plus)
• An interest in ad blocking, internet privacy, and similar subjects

Bonus Points For:

• Experience working with a consumer facing browser extensions
• Experience building a customer engagement platform from the ground up 
• A working knowledge of HTML/CSS/SQL

Why You'll Love Working at Adblock:

• Competitive Salary: Our salaries are based on Radford data, a widely-used global compensation benchmark, to ensure we provide competitive pay. We don’t adjust your salary based on where you live.
• Comprehensive Benefits: We offer a benefits package that includes medical and dental insurance coverage*, 401K matching*, 14 weeks of paid parental leave, and more.
• Professional Growth: We give team members the autonomy to do their best work. Because we’re a small team, you’ll be able to immediately see the impact of your work and grow with the team. We also support professional development with training, coaching, and regular feedback.
• Fully Distributed Community: You’ll be able to work 100% remotely, yet remain well-connected to your colleagues. We meet at least once a year for a week-long offsite.
• Generous Vacation Policy: We encourage our employees to take the time they need for a vacation, to spend time with their families, and to stay healthy by offering at least 28 days of paid leave.
• Office Equipment: We’ll provide you with a setup of your choice, based on what you need to work effectively.

*Currently, healthcare and retirement plans are only available in select countries (including the U.S.)

**

We’re serious about our work but we don’t take ourselves too seriously. We want Adblock, Inc. to be a place where people love their work, like their co-workers, and treat everyone with respect and empathy.

We’re a small team and our strength comes from our ersity. We strive to create an inclusive environment where differences in race, sexual orientation, gender identity or expression, political and religious affiliation, socioeconomic background, cultural background, geographic location, disabilities and abilities, relationship status, veteran status, and age only make us stronger.

If this role sounds exciting to you, please click “Apply for this position” to submit your resume on our careers site.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), GMT (UTC +0), CET (UTC +1), EET (UTC +2), AST (UTC -4), FKST (UTC -3), NST (UTC -3:30)

Wavebreak is the leading email & CRM agency for direct-to-consumer, ecommerce, and retail brands. We're a boutique agency that is continuing to grow and expand in 2023.

Our clients are brands you know and love, ranging from billion dollar public organizations to DTC brands.

As a key member of our team, you’ll join our fast-paced culture and have the opportunity to fast-track your career growth, learning more in a week than you used to learn in a month.

Our tight-knit team is 100% remote, but we are constantly collaborating together to drive top-tier results for our clients.

If you’re an email geek looking for your next opportunity to grow and be challenged, we would love to hear from you.

What You’ll Do:

• Work with clients directly as their account lead, discussing strategy and performance on weekly calls
• Create and oversee client strategy from promotional calendars to strategic roadmaps
• Ideate campaigns and write copy for a variety of ecommerce and direct-to-consumer brands
• Build and schedule email & SMS campaigns and automated flows inside Klaviyo, Attentive, and other enterprise-grade ESPs (Iterable, Braze)
• Create monthly reports detailing email & SMS performance on a client-by-client basis
• Oversee execution and QA to ensure the highest quality work and our 100% error-free rate

Requirements:

• 2+ years experience email marketing for ecommmerce/retail brands
• Strong organizational skills with the ability to manage multiple projects and tight deadlines.
• Experience with advanced email and SMS software including Klaviyo, Attentive, and more.
• Strong technical skills including experience with Google Analytics, Microsoft Office, and Google Looker Studio (preferred) to continuously share metrics and optimize campaigns
• Copywriting skills. You can write compelling subject lines, headlines, CTAs. You can spot a good email from a mile away
• Deep knowledge and understanding of best-in-class email/SMS marketing, plus ecommerce marketing in general
• Experience excelling in fast paced environments.

Benefits:

• Competitive salary depending on experience
• Startup vibe building an industry-leading agency
• 100% remote, US / Canada
• Unlimited paid vacation, minimum 2 weeks recommended
• Paid company holidays, including week-long holiday break
• Paid sick days
• Monthly health insurance reimbursement ($200/mo) 
• Work alongside smart, talented people who will push you and help you grow
• A fun, and ever-changing work environment with a great team and a variety of awesome clients from startups to enterprise brands

Note: This role will work New York Eastern Time hours, 9am to 5pm EST.

"

Our mission is to make biology easier to engineer. Ginkgo is constructing, editing, and redesigning the living world in order to answer the globe’s growing challenges in health, energy, food, materials, and more. Our bioengineers make use of an in-house automated foundry for designing and building new organisms. 

Ginkgo Finance is entering its next phase as a public company on this very exciting journey of rapid growth and industry-disrupting technologies. Now that Ginkgo has completed its public offering (Q4 2021), adopted two impactful accounting standards (CECL and Leasing, 2022) and finished its first year as a large-accelerated filer subject to reporting of our internal controls over financial reporting (2022), the Accounting, Reporting & Controllership (ARC) organization is campaigning to in-source senior level expertise across various disciplines which had been previously outsourced.

If you have demonstrated strength in the world of technical accounting and controllership, we would love to connect with you. Our current team includes the best of the best - starting with strong seniors and analysts led by the most innovative of executive-level directors and vice presidents. Collectively we’ve designed our various inidual accounting organizations (revenue, fixed asset & lease, employee compensation and benefits, etc.) and related policies, procedures and objectives. Now is the time to build out our new layer of talented senior-level leadership to put their fingerprint on these organizations and make them their own. 

We are a very inclusive team, passionate about our careers and dedicated to being part of something significant. If this sounds like the right opportunity for you, please apply! Curious? Let’s have a conversation.

Ginkgo’s Capital Controller is a senior-level accounting manager responsible for Fixed Asset & Lease Accounting and Administration including the timely identification, recording, valuation, accounting, and reporting of capital projects and leases. This includes the reconciliation of work in progress by business operations to Ginkgo’s books and records. 

As an experienced accountant, this is an opportunity for you to focus efforts on end to end processing of transactions associated with Ginkgo’s global expansion of its physical footprint– from purchase to retirement. The most exciting part of this role is the opportunity to collaborate with operations leaders as part of demand planning, capacity planning and forecasting as you execute the accounting and administrative activities for lease and fixed asset transactions. 

Responsibilities

* Maintain consistent alignment between Ginkgo’s finance teams and infrastructure/ facilities’ teams with corresponding oversight of business transactions associated with its fixed assets (purchases, sales, transfers) and  present critical activities to finance leadership quarterly.

Minimum Requirements

* Bachelor's degree in accounting or finance with active Certified Public Accounting (CPA) license 

Preferred Capabilities and Experience

* MSA or MBA degree

Total compensation for this role is market driven, with a starting salary of $120,000+, as well as company stock awards.  Base pay is ultimately determined based on a candidate's skills, expertise, and experience.  We also offer a comprehensive benefits package including medical, dental & vision coverage, health spending accounts, voluntary benefits, leave of absence policies, Employee Assistance Program, 401(k) program with employer contribution, 8 paid holidays in addition to a full-week winter shutdown and unlimited Paid Time Off policy.

To learn more about Ginkgo, visit www.ginkgobioworks.com/press/ or check out some curated press below:

* What is it really like to take your company public via a SPAC? One Boston biotech shares its journey (Fortune)

We also feel that it’s important to point out the obvious here – there’s a serious lack of ersity in our industry, and that needs to change. Our goal is to help drive that change. Ginkgo is deeply committed to ersity, equity, and inclusion in all of its practices, especially when it comes to growing our team. Our culture promotes inclusion and embraces how rewarding it is to work with people from all walks of life.  

We’re developing a powerful biological engineering platform, so we must remain mindful of the many ways our technology can – and will – impact people around the world. We care about how our platform is used, and having a erse team to build it gives us the best chance that it’s something we’ll be proud of as it continues to grow. Therefore, it’s critical that we incorporate the erse voices and visions of all those who play a role in the future of biology.

It is the policy of Ginkgo Bioworks to provide equal employment opportunities to all employees, employment applicants, and EOE disability/vet.  

Privacy Notice

",

"

Our mission is to make biology easier to engineer. Ginkgo is constructing, editing, and redesigning the living world in order to answer the globe’s growing challenges in health, energy, food, materials, and more. Our bioengineers make use of an in-house automated foundry for designing and building new organisms. 

Ginkgo is a large multinational public company with operations in the US and Europe. As such Ginkgo Finance is entering its next phase as a public company on this very exciting journey of rapid growth and industry-disrupting technologies. Having gone public in Q4’21, Ginkgo has completed its first full year as a large accelerated public company and completed its first year under the Sarbanes Oxley Act provisions. Ginkgo’s Internal Audit and Compliance Department was formally established in Q4’22.  We are looking for talented, dynamic, multi-faceted and dedicated iniduals to help build a best-in-class Internal Audit and Compliance Department that is both a trusted advisor to the business but also an objective and independent source of truth for leadership. 

The Senior Manager, Internal Audit & Compliance is a highly visible inidual contributor role, reporting directly to the Head of Internal Audit & Compliance. The Internal Audit and Compliance team is responsible for: executing Ginkgo’s internal audit process associated with internal controls over financial reporting (aka SOX 404),developing and executing a risk-based audit plan, ownership of the Company’s Foreign Corrupt Practices Act compliance program and design, advising business leaders on internal control considerations with respect to new initiatives, supporting Ginkgo’s integrated audit as conducted by its external auditors (EY), and design and execution of various internal audit projects for Ginkgo’s cross-functional operations.

In this role, you will have frequent audience with the Chief Accounting Officer, Legal, the Chief Information Security Officer and other business leaders. While you will also maintain oversight of external subject matter experts in the areas of controls and compliance, this may change as Ginkgo increasingly insources expertise, reducing external reliance for best-in-class activities. You’ll enjoy a high-performing team who’s compliance-first culture has proven exciting and rewarding with Ginkgo’s continued growth.

Responsibilities

* Assist in the development of the Company’s compliance program

Minimum Requirements

* Bachelor's degree in accounting or finance 

Preferred Capabilities and Experience

* MSA or MBA degree 

Total compensation for this role is market driven, with a starting salary of $125,000+, as well as company stock awards.  Base pay is ultimately determined based on a candidate's skills, expertise, and experience.  We also offer a comprehensive benefits package including medical, dental & vision coverage, health spending accounts, voluntary benefits, leave of absence policies, Employee Assistance Program, 401(k) program with employer contribution, 8 paid holidays in addition to a full-week winter shutdown and unlimited Paid Time Off policy.

To learn more about Ginkgo, visit www.ginkgobioworks.com/press/ or check out some curated press below:

* What is it really like to take your company public via a SPAC? One Boston biotech shares its journey (Fortune)

We also feel that it’s important to point out the obvious here – there’s a serious lack of ersity in our industry, and that needs to change. Our goal is to help drive that change. Ginkgo is deeply committed to ersity, equity, and inclusion in all of its practices, especially when it comes to growing our team. Our culture promotes inclusion and embraces how rewarding it is to work with people from all walks of life.  

We’re developing a powerful biological engineering platform, so we must remain mindful of the many ways our technology can – and will – impact people around the world. We care about how our platform is used, and having a erse team to build it gives us the best chance that it’s something we’ll be proud of as it continues to grow. Therefore, it’s critical that we incorporate the erse voices and visions of all those who play a role in the future of biology.

It is the policy of Ginkgo Bioworks to provide equal employment opportunities to all employees, employment applicants, and EOE disability/vet.  

Privacy Notice

",

"

Our mission is to make biology easier to engineer. Ginkgo is constructing, editing, and redesigning the living world in order to answer the globe’s growing challenges in health, energy, food, materials, and more. Our bioengineers make use of an in-house automated foundry for designing and building new organisms. 

Ginkgo Finance is entering its next phase as a public company on this very exciting journey of rapid growth and industry-disrupting technologies. Now that Ginkgo has completed its public offering (Q4 2021), adopted two impactful accounting standards (CECL and Leasing, 2022) and finished its first year as a large-accelerated filer subject to reporting of our internal controls over financial reporting (2022), the Accounting, Reporting & Controllership (ARC) organization is campaigning to in-source senior level expertise across various disciplines which had been previously outsourced. 

If you have demonstrated strength in the world of technical accounting and controllership, we would love to connect with you. Our current team includes the best of the best - starting with strong seniors and analysts led by the most innovative of executive-level directors and vice presidents. Collectively we’ve designed our various inidual accounting organizations (revenue, fixed asset & lease, employee compensation and benefits, etc.) and related policies, procedures and objectives. Now is the time to build out our new layer of talented senior-level leadership to put their fingerprint on these organizations and make them their own. 

We are a very inclusive team, passionate about our careers and dedicated to being part of something significant. If this sounds like the right opportunity for you, please apply! Curious? Let’s have a conversation.

This is the ideal role for an accountant with exceptional strength in knowledge of US GAAP, IFRS, AICPA and/or SEC guidelines, who is eager to apply some of the more challenging concepts to Ginkgo’s business transactions as part of its quarterly closing and reporting cycle. A key element of the position is aligning with senior business leaders who manage the areas of tax, investments, business combinations, intangible assets and professional services and translating the period activities into accounting journals for financial closing and reporting purposes.

Responsibilities

* Maintain consistent alignment with corporate function leaders such as the Vice President of Tax, General Counsel, CFO and Treasury team, and the heads of Fair Value Accounting and Reporting as and Technical Accounting. 

Minimum Requirements

* Bachelor's degree in accounting or finance with an active Certified Public Accounting (CPA) license 

Preferred Capabilities and Experience

* MSA or MBA degree

Total compensation for this role is market driven, with a starting salary of $125,000+, as well as company stock awards.  Base pay is ultimately determined based on a candidate's skills, expertise, and experience.  We also offer a comprehensive benefits package including medical, dental & vision coverage, health spending accounts, voluntary benefits, leave of absence policies, Employee Assistance Program, 401(k) program with employer contribution, 8 paid holidays in addition to a full-week winter shutdown and unlimited Paid Time Off policy.

To learn more about Ginkgo, visit www.ginkgobioworks.com/press/ or check out some curated press below:

* What is it really like to take your company public via a SPAC? One Boston biotech shares its journey (Fortune)

We also feel that it’s important to point out the obvious here – there’s a serious lack of ersity in our industry, and that needs to change. Our goal is to help drive that change. Ginkgo is deeply committed to ersity, equity, and inclusion in all of its practices, especially when it comes to growing our team. Our culture promotes inclusion and embraces how rewarding it is to work with people from all walks of life.  

We’re developing a powerful biological engineering platform, so we must remain mindful of the many ways our technology can – and will – impact people around the world. We care about how our platform is used, and having a erse team to build it gives us the best chance that it’s something we’ll be proud of as it continues to grow. Therefore, it’s critical that we incorporate the erse voices and visions of all those who play a role in the future of biology.

It is the policy of Ginkgo Bioworks to provide equal employment opportunities to all employees, employment applicants, and EOE disability/vet.  

Privacy Notice

",

"

Our mission is to make biology easier to engineer. Ginkgo is constructing, editing, and redesigning the living world in order to answer the globe’s growing challenges in health, energy, food, materials, and more. Our bioengineers make use of an in-house automated foundry for designing and building new organisms. 

Ginkgo believes that if we are to grow a thriving, sustainable bioeconomy, we must also grow a new market in biosecurity. Our biosecurity and public health initiative, Concentric by Ginkgo, launched a nationwide emergency response to the COVID-19 pandemic, providing end-to-end pathogen monitoring services to schools, communities, and travelers. As we continue to scale Concentric, our work is also evolving into new and exciting directions, from global expansion to the integration of new technologies and capabilities, including our Traveler-Based Genomic Surveillance Plan with the CDC. 

The Manager of Strategic Finance will report to the Associate Director of Strategic Finance and be responsible for all pricing related activities. Ideally, they will serve as the “insights engine” across Concentric's full P&L, including Opex management & investment decisions.

Responsibilities

* Responsible for strategic pricing initiatives including, but not limited to: new business deal models and existing contract modifications (both International contracts and United States Government contracts) that ensure cross-functional alignment in order to achieve profitability goals 

Minimum Requirements

* Bachelor’s degree in related field 

Preferred Capabilities and Experience

* MBA

Total compensation for this role is market driven, with a starting salary of $90,000+, as well as company stock awards.  Base pay is ultimately determined based on a candidate's skills, expertise, and experience.  We also offer a comprehensive benefits package including medical, dental & vision coverage, health spending accounts, voluntary benefits, leave of absence policies, Employee Assistance Program, 401(k) program with employer contribution, 8 paid holidays in addition to a full-week winter shutdown and unlimited Paid Time Off policy.

To learn more about Ginkgo, visit www.ginkgobioworks.com/press/ or check out some curated press below:

* What is it really like to take your company public via a SPAC? One Boston biotech shares its journey (Fortune)

We also feel that it’s important to point out the obvious here – there’s a serious lack of ersity in our industry, and that needs to change. Our goal is to help drive that change. Ginkgo is deeply committed to ersity, equity, and inclusion in all of its practices, especially when it comes to growing our team. Our culture promotes inclusion and embraces how rewarding it is to work with people from all walks of life.  

We’re developing a powerful biological engineering platform, so we must remain mindful of the many ways our technology can – and will – impact people around the world. We care about how our platform is used, and having a erse team to build it gives us the best chance that it’s something we’ll be proud of as it continues to grow. Therefore, it’s critical that we incorporate the erse voices and visions of all those who play a role in the future of biology.

It is the policy of Ginkgo Bioworks to provide equal employment opportunities to all employees, employment applicants, and EOE disability/vet.  

Privacy Notice

",

"

Our mission is to make biology easier to engineer. Ginkgo is constructing, editing, and redesigning the living world in order to answer the globe’s growing challenges in health, energy, food, materials, and more. Our bioengineers make use of an in-house automated foundry for designing and building new organisms. 

Ginkgo Finance is entering its next phase as a public company on this very exciting journey of rapid growth and industry-disrupting technologies. Now that Ginkgo has completed its public offering (Q4 2021), adopted two impactful accounting standards (CECL and Leasing, 2022) and finished its first year as a large-accelerated filer subject to reporting of our internal controls over financial reporting (2022), the Accounting, Reporting & Controllership (ARC) organization is campaigning to in-source senior level expertise across various disciplines which had been previously outsourced. If you have demonstrated strength in the world of technical accounting and controllership, we would love to connect with you.

Our current team includes the best of the best - starting with strong seniors and analysts led by the most innovative of executive-level directors and vice presidents. Collectively we’ve designed our various inidual accounting organizations (revenue, fixed asset & lease, employee compensation and benefits, etc.) and related policies, procedures and objectives. Now is the time to build out our new layer of talented senior-level leadership to put their fingerprint on these organizations and make them their own. 

We are a very inclusive team, passionate about our careers and dedicated to being part of something significant. If this sounds like the right opportunity for you, please apply! Curious? Let’s have a conversation.

As Ginkgo’s Accounting Manager, you will oversee the accounting of all assets and liabilities associated with Ginkgo’s employee base, including payroll and related benefits accounting (via coordination with the Payroll team), calculating and reporting stock-based compensation accounting (via coordination with the Stock Plan team), and managing the accounting and reconciliation of all applicable tax balances. You will also maintain oversight of other liabilities - both short and long term in nature - through collaboration with various partners across the business including legal, business development, procurement and other corporate functions.

Responsibilities

* Plan and execute your analyses and journalization of Ginkgo’s transactions with employees (e.g., payroll, other benefits, and related taxes) as per documented policies and procedures. Identify all other liabilities to be reported as of a monthly cutoff through analyses of cash flows and procurement/ purchasing activities.

Minimum Requirements

* Bachelor's degree in accounting or finance with active Certified Public Accounting (CPA) license 

Preferred Capabilities

* MSA or MBA degree

Total compensation for this role is market driven, with a starting salary of $90,000+, as well as company stock awards.  Base pay is ultimately determined based on a candidate's skills, expertise, and experience.  We also offer a comprehensive benefits package including medical, dental & vision coverage, health spending accounts, voluntary benefits, leave of absence policies, Employee Assistance Program, 401(k) program with employer contribution, 8 paid holidays in addition to a full-week winter shutdown and unlimited Paid Time Off policy.

To learn more about Ginkgo, visit www.ginkgobioworks.com/press/ or check out some curated press below:

* What is it really like to take your company public via a SPAC? One Boston biotech shares its journey (Fortune)

We also feel that it’s important to point out the obvious here – there’s a serious lack of ersity in our industry, and that needs to change. Our goal is to help drive that change. Ginkgo is deeply committed to ersity, equity, and inclusion in all of its practices, especially when it comes to growing our team. Our culture promotes inclusion and embraces how rewarding it is to work with people from all walks of life.  

We’re developing a powerful biological engineering platform, so we must remain mindful of the many ways our technology can – and will – impact people around the world. We care about how our platform is used, and having a erse team to build it gives us the best chance that it’s something we’ll be proud of as it continues to grow. Therefore, it’s critical that we incorporate the erse voices and visions of all those who play a role in the future of biology.

It is the policy of Ginkgo Bioworks to provide equal employment opportunities to all employees, employment applicants, and EOE disability/vet.  

Privacy Notice

",

"

Our mission is to make biology easier to engineer. Ginkgo is constructing, editing, and redesigning the living world in order to answer the globe’s growing challenges in health, energy, food, materials, and more. Our bioengineers make use of an in-house automated foundry for designing and building new organisms. 

Ginkgo Finance is entering its next phase as a public company on this very exciting journey of rapid growth and industry-disrupting technologies. Now that Ginkgo has completed its public offering (Q4 2021), adopted two impactful accounting standards (CECL and Leasing, 2022) and finished its first year as a large-accelerated filer subject to reporting of our internal controls over financial reporting (2022), the Accounting, Reporting & Controllership (ARC) organization is campaigning to in-source senior level expertise across various disciplines which had been previously outsourced. 

If you have demonstrated strength in the world of technical accounting and controllership, we would love to connect with you. Our current team includes the best of the best - starting with strong seniors and analysts led by the most innovative of executive-level directors and vice presidents. Collectively we’ve designed our various inidual accounting organizations (revenue, fixed asset & lease, employee compensation and benefits, etc.) and related policies, procedures and objectives. Now is the time to build out our new layer of talented senior-level leadership to put their fingerprint on these organizations and make them their own. 

We are a very inclusive team, passionate about our careers and dedicated to being part of something significant. If this sounds like the right opportunity for you, please apply! Curious? Let’s have a conversation.

This is the ideal role for an accountant with exceptional strength in knowledge of US GAAP, IFRS, AICPA and/or SEC guidelines most common with an entity like Ginkgo. Examples include revenue recognition, other assets and deferred costs, fair value measurements, consolidation principles inclusive of variable interest entities, investment valuation and accounting (including equity method investments), and stock based compensation. 

When we say “strength in knowledge” that is two-fold. First, ability to accurately interpret the complex and often not-intuitive principles within the guidelines and second, a natural interest, eagerness and curiosity needed to properly apply those principles to day-to-day business transactions. Complimenting your superior technical skills, you must have an ability to easily and concisely communicate the rules when consulted by Ginkgo’s cross-functional executive pool. This is a high-visibility role and one in which a technical accountant, a role historically thought of as administrative or tactical in nature, can have significant and direct impact on steering the company’s future. 

Responsibilities

* Accounting policies leader - owner of the population of all accounting and other financial process-related policies through close collaboration with the Corporate Controller and Director of External Reporting.

Minimum Requirements

* Bachelor's degree in accounting or finance with an active Certified Public Accounting (CPA) license 

Preferred Capabilities and Experience

* MSA or MBA degree

Total compensation for this role is market driven, with a starting salary of $175,000+, as well as company stock awards.  Base pay is ultimately determined based on a candidate's skills, expertise, and experience.  We also offer a comprehensive benefits package including medical, dental & vision coverage, health spending accounts, voluntary benefits, leave of absence policies, Employee Assistance Program, 401(k) program with employer contribution, 8 paid holidays in addition to a full-week winter shutdown and unlimited Paid Time Off policy.

To learn more about Ginkgo, visit www.ginkgobioworks.com/press/ or check out some curated press below:

* What is it really like to take your company public via a SPAC? One Boston biotech shares its journey (Fortune)

We also feel that it’s important to point out the obvious here – there’s a serious lack of ersity in our industry, and that needs to change. Our goal is to help drive that change. Ginkgo is deeply committed to ersity, equity, and inclusion in all of its practices, especially when it comes to growing our team. Our culture promotes inclusion and embraces how rewarding it is to work with people from all walks of life.  

We’re developing a powerful biological engineering platform, so we must remain mindful of the many ways our technology can – and will – impact people around the world. We care about how our platform is used, and having a erse team to build it gives us the best chance that it’s something we’ll be proud of as it continues to grow. Therefore, it’s critical that we incorporate the erse voices and visions of all those who play a role in the future of biology.

It is the policy of Ginkgo Bioworks to provide equal employment opportunities to all employees, employment applicants, and EOE disability/vet.  

Privacy Notice

",

"

Our mission is to make biology easier to engineer. Ginkgo is constructing, editing, and redesigning the living world in order to answer the globe’s growing challenges in health, energy, food, materials, and more. Our bioengineers make use of an in-house automated foundry for designing and building new organisms. 

Ginkgo Finance is entering its next phase as a public company on this very exciting journey of rapid growth and industry-disrupting technologies. Now that Ginkgo has completed its public offering (Q4 2021), adopted two impactful accounting standards (CECL and Leasing, 2022) and finished its first year as a large-accelerated filer subject to reporting of our internal controls over financial reporting (2022), the Accounting, Reporting & Controllership (ARC) organization is campaigning to in-source senior level expertise across various disciplines which had been previously outsourced. If you have demonstrated strength in the world of technical accounting and controllership, we would love to connect with you. Our current team includes the best of the best - starting with strong seniors and analysts led by the most innovative of executive-level directors and vice presidents.

Collectively we’ve designed our various inidual accounting organizations (revenue, fixed asset & lease, employee compensation and benefits, etc.) and related policies, procedures and objectives. Now is the time to build out our new layer of talented senior-level leadership to put their fingerprint on these organizations and make them their own. We are a very inclusive team, passionate about our careers and dedicated to being part of something significant. If this sounds like the right opportunity for you, please apply! Curious? Let’s have a conversation.

We are seeking Ginkgo’s first and only Director of Revenue to lead the ARC organization that calculates, analyzes, and reports Ginkgo’s revenue, deferred revenue and/or related receivables. This senior level leader must possess expertise with technical accounting rules pertaining to revenue from contracts with customers (aka ASC 606 and IFRS 15 (given Ginkgo’s globalization)) and be familiar with internal controls over financial reporting (aka SOX 404) associated with revenues and receivables. Such requirements are beyond the primary task of overseeing Ginkgo’s accounting and reporting teams responsible for journalizing revenue, receivables, deferred revenue, other income, intercompany profit and related eliminations along with the related account reconciliations, all invoicing activities, cash application processes,  and associated reporting. 

Ginkgo’s revenue is calculated at points in time or over time, depending on contract terms and conditions, with input methodologies used for all over time revenue recognition. The cost to cost manner of percentage-of-completion is an area where you will drive innovation and efficiency in Ginkgo’s future processes. 

The Director, Revenue Accounting is a high visibility people leadership role that reports to the Corporate Controller, and will oversee the Sr. Manager Revenue Controller, who leads a small team. Indirect reports include customer-facing business or site-specific teams in business development/ commercial/ project management. You will also have the support of the Financial Systems team for purposes of automating as much as possible of an otherwise manually-derived accounting area. 

Responsibilities

* Ownership of all policies and procedures associated with revenue accounting, reporting (internal and/or external) and controllership activities - as Ginkgo is  publicly traded company subject to SOX 404, all such policy/ procedural steps have been designed and are operating. Your role is not to create or design new, but to continue and refine existing. In particular, you will support the Chief Accounting Officer in ensuring all revenue guidelines are published and easily understood by others in the organization sufficient for them to do their jobs. Therefore, not only is your 606 expertise very important, but so is your ability to translate accounting-heavy concepts to non-finance customer-facing personnel. 

Minimum Requirements

* Bachelor's degree in accounting or finance with an active Certified Public Accounting (CPA) license 

Preferred Capabilities and Experience

* MSA or MBA degree

Total compensation for this role is market driven, with a starting salary of $175,000+, as well as company stock awards.  Base pay is ultimately determined based on a candidate's skills, expertise, and experience.  We also offer a comprehensive benefits package including medical, dental & vision coverage, health spending accounts, voluntary benefits, leave of absence policies, Employee Assistance Program, 401(k) program with employer contribution, 8 paid holidays in addition to a full-week winter shutdown and unlimited Paid Time Off policy.

To learn more about Ginkgo, visit www.ginkgobioworks.com/press/ or check out some curated press below:

* What is it really like to take your company public via a SPAC? One Boston biotech shares its journey (Fortune)

We also feel that it’s important to point out the obvious here – there’s a serious lack of ersity in our industry, and that needs to change. Our goal is to help drive that change. Ginkgo is deeply committed to ersity, equity, and inclusion in all of its practices, especially when it comes to growing our team. Our culture promotes inclusion and embraces how rewarding it is to work with people from all walks of life.  

We’re developing a powerful biological engineering platform, so we must remain mindful of the many ways our technology can – and will – impact people around the world. We care about how our platform is used, and having a erse team to build it gives us the best chance that it’s something we’ll be proud of as it continues to grow. Therefore, it’s critical that we incorporate the erse voices and visions of all those who play a role in the future of biology.

It is the policy of Ginkgo Bioworks to provide equal employment opportunities to all employees, employment applicants, and EOE disability/vet.  

Privacy Notice

",

**

We will give priority to applications from Italy and people understanding Italian. However, highly qualified applicants from other locations will be considered. In any case, there must be at least 2-3 hours of overlapping working hours with the Italian timezone (GMT+2).

About the role

You will join DatoCMS as the first dedicated marketing employee. As the first hire in this area, you will need to set up a functional marketing flow from scratch based on clear metrics, define a strategy, and be extremely proactive and independent in your decision making.

Ideally, you have already gone through this initial bootstrap phase of marketing activities in your previous work experiences. Over time, your responsibilities will include growing the marketing team by selecting top-performing iniduals to cover our needs.

As the lead expert in marketing, you’ll define and manage specific marketing initiatives for campaigns, advertising, and our website. You will also advise on projects being led by other team members and assist with writing and editing.

Salary will be dependent on location and experience (+ consistent bonus pay based on profit sharing).

Unique benefits of DatoCMS

• You’ll work on a product that’s a leader in its niche, and very much loved.
• We’re a small company, so you will have a large impact.
• You won’t find a betterlife/work balance anywhere. No emails or messages sneaking into your personal time, and no deadlines. We will also consider a part-time engagement for the right person.
• We have a lot to do, but no big rush to do it. We make our impact one small step at a time.
• We’re independent, profitable and committed to longevity. This isn’t a VC-backed or publicly traded company pursuing growth at all costs.
• Consistent bonus pay based on profit sharing, not stock market performance. Nobody here is waiting to cash out.

About You

• You are used to owning both marketing strategy and execution in the SaaS space. You might have experience with this by working as the first or only marketing hire at a product company.
• You get a lot done, independently.
• You can keep track of and lead multiple projects at once.
• You love the craft and getting better at it.
• You have strong English writing and speaking skills.
• You have a team-first mentality. You’re open to ideas from others, work collaboratively when called for, and aren’t above mundane tasks.
• You belong to the part of the software marketing world that agrees with the following philosophy:

NOPE 👎

• Growth hacking
• Gamification
• Spying on users or invading their privacy
• Jumping on every trend
• Copying competitors
• "Win at all costs"
• Obsessively trying to track everything
• "Everyone else does it this way"
• Trying to "be everywhere" just because

YES PLEASE! 🥰

• Nice and slow2-3% month-over-month growth
• Customer research
• Providing long-lasting value
• Solid, focused product
• Delighting customers
• Lovely, caring customer service
• Showing our humanity
• Doing things that are fun and feel right
• Strong ethics
• Respecting privacy
• Innovative and fun marketing initiatives

Marketing people you admire include Katelyn Bourgoin, April Dunford, Rand Fishkin, Amanda Natividad, Asia Orangio, Claire Suellentrop, Joanna Bain (Wiebe), Lianna Patch, Bob Moesta… you get the idea. 😄

Why we’re hiring now

DatoCMS started 8 years ago inside a small Italian web agency. We developed a product to meet our needs, and in the last four years we have gone from 100k to about 4.5M in sales, with virtually no marketing. 

Our customers range from Fortune 500 companies to freelancers and are primarily located in North America and Northern Europe. The overwhelming majority of conversions occur in self-service mode, without any sales intervention, and our churn rate is very low (< 1%). 

We experienced organic growth, except for a few small (and poorly measured) experiments with SEO-optimized content, ads, and collaborations with content creators.

Despite our success, we now face increased competition, and want to understand our customers better, build a stronger brand, position our product better, and engage in marketing activities to attract the right customers.

We need someone who can help us decide on the best marketing tactics, execute, and monitor them. Your primary goal will be to create valuable content and experiences for our audience.

Here are some of the current challenges we’ll need your help with:

• People who could benefit from our tool the most sometimes don’t find us in their research, and end up settling for a less appropriate product, which is a real shame.
• We continue to add value to the product, but we hardly tell anyone about it. 😞We’re so bad at tooting our own horns.
• Our positioning needs to be tightened up, and could be communicated better.
• By doing very little marketing we’ve left a lot of money on the table. With your help, we’d like to pick some of that up 🙂Not to grow faster, but to ensure our longevity.

You will know if you’re doing a good job if we make progress on all of the above. A lot of it is not measurable, but that’s ok with us.

Hiring process

We are a small company, so we rarely hire. Maybe only once or twice a year. We expect it will take a while to find the right candidate, so we have no deadline for closing this application.

We will read your application, discuss it, and give you a response within 3 weeks (likely less). If we think you might be a good fit for this role, we will ask you to meet us for a video chat to get to know each other better, and discuss next steps.

Here are some of the basics elements of our hiring process you should expect:

• We give first consideration to iniduals in the desired location.
• While we never rush, we respect your time, and try to make the process as efficient as possible.
• It is our goal to keep you informed of the status of your application. We may not always be able to do this right away, but we’ll let you know one way or the other.
• We value ersity on our team, so our decisions will be based on a variety of factors:
  • Quality and content of the application.
  • Previous work experience.
  • Written responses to follow up questions.
  • One or more video interviews with members of our team.
  • One or two short projects.
  • References.
• In some cases, we may include a small paid contract project before making a hiring decision.

Hi,

I’m Thomas, Customer Success Manager at TestGorilla. We’re a fast-growing HR tech startup that helps teams make better hiring decisions faster and bias-free.

Over the last year, we’ve experienced tremendous growth. More than 9,000 companies have replaced CVs with our assessments to screen candidates in an unbiased and data-driven way. 

As we look to scale our efforts in 2023 and beyond, we’re looking for a Customer Success Representative who’s passionate about supporting our customers and helping people land dream jobs. 

What’s in it for you?

• Helping shape a fast-growing HR tech startup as an early employee
• Fully remote position with bright, motivated, and friendly colleagues around the world 
• €18,000 – €26,000 annual compensation (base + discretionary bonus, based on experience and performance), stock appreciation rights
• (Mostly) Flexible hours and vacation
• Paid parental leave 
• Remote working budget: €1,000 per year
• Learning & development budget: 3.5% of salary

The job in a nutshell

As a Customer Success Representative your core responsibility will be spending your day providing fast, painless, and accurate customer support via email. Additionally, you’ll help on live chat, assist with documentation, and proactively reach out to help folks who might not yet know they need it.

You’ll become an expert in all areas of TestGorilla. Not only will you provide guidance to paying customers about how to use the product, you’ll also troubleshoot technical issues when they arise, liaise with the development team, and ensure the customer is continuously informed along the way.

This is a full-time position in which you are the first in line to help; your understanding of the product and our customers will be incredibly valuable for the business.

You’ll spend time on the following:

• Answering written support inquiries, through email and chat in a manner geared toward creating truly successful customers by helping to:
  • Educate customers on best practices
  • Drive adoption
  • Increase renewal rates and reduce churn
• Proactively reaching out to customers to help with onboarding
• Assisting as needed with things like documentation, research, and other side projects
• Providing customer focused feedback to other teams, inspiring a success mindset throughout the organization

Here’s what we’re looking for:

• You are inspired by our mission to put 1 billion people in dream jobs
• You are fully aligned with our values
• You are motivated by doing right by our customers. You believe in the value of quality customer communication
• You have experience working in Customer Support or Success for a SaaS product
• You are in the Pacific to Eastern timezone
• You want your career to be focused on Customer Success. While you’ll have plenty of room for advancement, this role is not meant as a foot in the door to another department
• You are natively proficient in verbal and written English
• You are very comfortable working remotely
• You’re an incredible communicator and an excellent writer. You can take complex subjects and break them down using clear and simple writing.
• You’re comfortable troubleshooting issues, and are excited to increase your technical knowledge
• You’re cool under stress. You don’t let unforeseen events affect your empathy and kindness toward customers.
• You’re organized and self-sufficient. You thrive working independently, but know when to ask for help.
• You’re a resourceful problem solver with a strong desire to learn
• You are receptive to feedback, embracing the opportunity to grow and improve
• You are comfortable giving feedback to help others improve
• You can handle difficult customers with ease and professionalism
• You are comfortable advocating for the customer to help improve the product
• You are comfortable setting expectations about what can and will be done and when
• You’re extremely attentive to detail
• You care about doing good work. You take initiative and ownership to see things through to completion. If it needs doing, you do it.

Bonus points if…

• You have previous knowledge of Zendesk, HubSpot, Confluence, Jira and support ticketing platforms

Interested?

We don’t offer rainbow glitter unicorns, or dog friendly offices (we literally don’t have an office) but we do offer real people, solid core values, and a product meant to give everyone a fair, unbiased chance at their dream jobs.

Here at TestGorilla, we eat our own dog food. We use our skills assessment platform to make sure we make the best hiring decisions faster and bias-free. We’ve all taken one to get our own positions!

If this role sounds like a good fit for you, I’d like you to take an assessment so we can better understand whether you have the skills we need. It’s also a great opportunity for you to experience our product first hand.

Hi,

I’m Kim, the Head of Assessment at TestGorilla. We’re a fast-growing HR tech startup that helps teams make better, faster and more objective hiring decisions.

Over the past year, we’ve experienced tremendous growth. More than 9,000 companies have replaced CVs with our assessments to screen candidates in an objective and data-driven way.

As we scale our efforts in 2023 and beyond, we’re looking for a Junior Recruiter & Operations Assistant (Assessment) who’s passionate about joining our quest to help people land their dream jobs.

What’s in it for you?

• Helping shape a fast-growing HR tech startup as an early employee
• Fully remote position with bright, motivated, and friendly colleagues around the world 
• Salary starting from €26,796 (based on experience and performance) + share appreciation rights (SARs) commiserate with an early employee
• Flexible hours and vacation
• Paid parental leave 
• Remote working budget: €1,000 per year
• Learning and development budget: 3.5% of salary annually

The job in a nutshell

This role sits within the Assessment Team (A-Team), a talented group of industrial and organizational psychologists, data and assessment scientists, psychometricians, researchers, academics, writers, and editors. The A-Team delivers leading edge, science-based assessment content, measurement insights and innovation. The Content and Science Squads within the A-Team develop and enhance TestGorilla’s core content, constructs, tests and reporting and continually strengthen the quality and scientific underpinnings of our tools. A-Team Operations enables this important work through project management and governance to simplify and optimize such activities as roadmap and pipeline management, prioritization, resourcing, and knowledge and stakeholder management.

Due to internal promotion, we are looking for an open-minded, tech-savvy professional to assist in the ongoing development of our assessment products. As a Junior Recruiter and Operations Assistant in the Assessment team, you will directly support the development of TestGorilla’s core offering: our assessments and test instruments. You will collaborate with cross-functional teams and interdisciplinary experts around the globe to enhance, innovate, scale and accelerate our assessment and test development. 

In this role, you will be responsible for sourcing, screening and contracting with freelance subject-matter experts (SMEs) across all fields and industries, aligned to our roadmap prioritization. In partnership with our own Assessment Development Specialists, these SMEs create and review new content and intellectual property for TestGorilla, including content focused on cognitive ability, personality and culture, situational judgment, role-specific skills and specific job skills.

You will plan and execute outreach campaigns through various virtual channels and pre-qualify SMEs to present a shortlist to the A-Team Content squad. You will also build and maintain a larger network of SMEs who can act as consultants and independent  reviewers across a wide range of industries and fields. Together with our Assessment Operations Specialist, you will also assist with day-to-day project management and operational tasks, including formatting and uploading our final test products to our live platform.

Our Assessment Team, and TestGorilla more broadly, is erse and allows for additional opportunities to shape your contributions according to your interests and skills.

You’ll spend time on the following:

• Leading SME recruitment for the A-Team Content Squad including:
  • Sourcing and recruiting SMEs from various fields to collaborate with us on the creation of our test instruments on a freelance basis. 
  • Planning and executing outreach campaigns across a variety of channels and platforms. 
  • Developing and building screening materials used as part of the recruiting process (guidance on our requirements and training on our initial qualifying methods will be provided).
  • Conducting initial screening to deliver highly qualified SMEs to the content squad. 
  • Expanding our network of SMEs and building relationships with experts who can act as peer reviewers, references, and advisors.
• Supporting the operational needs of the A-Team overall as needed, for example:
  • Formatting and editing text, images, code and tables in line with our style guide for consistency and quality assurance purposes.
  • Uploading finalized versions of our new or revised tests to our platform for customer use. 
  • Supporting vendor and freelancer contract and invoice administration.
  • Managing the shared team calendar and team meetings and activities.
  • Coordinating requests for A-Team support, primarily via Slack and JIRA.  
  • Supporting pipeline and roadmap management and reporting. 
  • Exploring new technologies that could optimize, automate and/or scale our work.

Here’s what we are looking for:

• You are inspired by our mission to place one billion people in dream jobs.
• You are fully aligned with our values.
• You have excellent English verbal and written communication skills.
• You have strong attention to detail and organizational skills to keep work on track and to a high standard.
• You work well with others and can manage your projects asynchronously.
• You are comfortable with and excited by the fast-paced, agile, iterative environment of a fast-growing startup and prefer a degree of ambiguity rather than strict and defined processes. 
• You have a flexible, positive, can-do attitude, are a creative problem-solver, can anticipate needs and proactively work to accomplish inidual and team goals.
• You are motivated by new challenges, breaking new ground, dealing with complexity, and you are willing to fail or try non-traditional approaches.
• You are comfortable collaborating with a team spread across the globe and in different timezones.
• You are comfortable with technology and able to quickly learn a new web-based application.

_We typically expect candidates to have some experience in administration, project coordination and/or sourcing, recruiting and building a strong network and pipeline of erse talent across different channels, ideally focused on contractor and freelancer talent pools.

Bonus points if…

• You have exposure to a SaaS company and appreciate the extremely varied needs of a fast-growing startup.
• You have an interest in digital solutions, HR tech and recruitment trends, psychometric assessments, testing, and hiring, and want to learn more about these topics.
• You have operated within a corporate, product design/development, technology, consulting or professional services environment.
• You are comfortable working with data. 
• You have some familiarity or experience with online content creation or management, e.g. a website, web application or blog, etc. 
• You have been successful delivering in a remote, asynchronous, multicultural work setting.

Interested?

We don’t offer rainbow glitter unicorns or dog-friendly offices (we literally don’t have an office), but we do offer real people, solid core values, and a product meant to give everyone a fair, unbiased chance at their dream jobs.

Here at TestGorilla, we eat our own dog food: we use our assessment platform to make sure we make the best hiring decisions faster and bias-free. 

So if this role sounds like a good fit for you, I’d like you to apply by taking this assessment. This will take about an hour and will focus on your soft and hard skills required to succeed in this role. It’s also a great opportunity for you to get to know our product!

If you’re hired, I’ll do everything I can to help you succeed at TestGorilla and throughout the rest of your career!

_We will start reaching out to candidates starting June 12, 2023.

Hi,

I’m Nadia, the Head of People & Culture at TestGorilla.We’re a fast-growing HR tech startup that helps teams make better hiring decisions faster and bias-free.

Over the past year, we’ve experienced tremendous growth. More than 9,000 companies have replaced CVs with our assessments to screen candidates in an unbiased and data-driven way. 

As we scale our efforts in 2023 and beyond, we’re looking for a Senior Talent Acquisition Specialist who’s passionate about high growth and helping people land dream jobs. 

➡️ 🎥 Watch this videoto find out a little more!

What’s in it for you?

• Helping shape a SaaS HR Tech startup in all things hiring and talent acquisition
• You get to contribute to our hiring philosophy and help shape our future
• Fully remote position with highly motivated, and values aligned colleagues from around the world 
• Compensation range between €45,000 – €52,000 per annum + stock options
• Flexible hours (based on AMER timezone) and paid time off
• Paid parental leave 
• Remote working budget: €1,000 per year (pro-rata based on your start date)
• Learning & development budget: 3,5% of salary

The job in a nutshell

As a Senior Talent Acquisition Specialist, you help in the recruitment process from end-to-end for all our candidates and hiring managers: write job descriptions, source talent through effective channels, lead candidates through their recruitment process and facilitate the decision making.

You thereby give candidates a great experience irrespective of the outcome of their recruitment process, and you give hiring managers a great deal of leverage.

As our growth is supply-constrained rather than demand-constrained, you play a huge role in the growth of the company. As we’re a young and successful company in the recruitment space, you’re at the frontier of developments in the industry – a great place to advance your career in recruitment.

You’ll spend time on the following:

• Writing and publishing compelling job descriptions (based on input from hiring managers) and iterating on our current ones. 
• Sourcing talent through effective channels, including running source-a-thons and proactively reaching out to passive talent (remote job boards, recruitment agencies, personal outreach through LinkedIn, etc.) 
• Engaging and building relationships with candidates, hiring managers and hiring panels.
• Assessing candidates using our own product and proposing a shortlist of candidates to hiring managers
• Scheduling interviews and facilitating the decision-making by bringing the interviewers together
• Working towards shared Key results and team goals
• Preparing offer letters
• Improving our hiring experience 
• Getting involved with our candidate experience and candidate experience satisfaction
• Collaborating closely with our People Operations team on all things pre-onboarding and onboarding, with a fluid approach to this stage of the hiring process
• Ensuring we continue to lean into inclusive, erse and equitable hiring practices 
• Keeping abreast with best practices in talent acquisition and proposing continuous improvements to our processes
• Improving our Employer branding initiatives and contributing to new projects, ideas and initiatives across all things hiring, recruiting and talent acquisition

Here’s what we are looking for:

• You are inspired by our mission to place 1 billion people in dream jobs
• You are fully aligned with our values
• You have outstanding organizational skills and excellent English written and communication skills
• You have good time management skills, including prioritizing and scheduling 
• You are an active listener and a facilitator with a knack for a collaborative approach and a strong emotional intelligence 
• You are comfortable with the ambiguity and pace of iteration of an early-stage startup

Bonus points if…

• You have experience working in a SaaS Tech environment 
• You have experience with TeamTailor as an ATS (just a bonus though, this is not a must have)

Interested?

We don’t offer rainbow glitter unicorns or dog-friendly offices (we literally don’t have an office), but we do offer real people, solid core values, and a product meant to give everyone a fair, unbiased chance at their dream jobs.

Here at TestGorilla, we eat our own dog food. We use our assessment platform to make sure we make the best hiring decisions faster and bias-free. 

So if this role sounds like a good fit for you, I’d like you to take an assessment so we can get a better idea about whether you would fit the role. It’s also a great opportunity for you to get to know our product!

We encourage erse applicants from myriad educational, work, and personal backgrounds to apply. We are a parent-friendly/caregiver-friendly employer who recognizes the importance of having a great life outside of work. 

If you’re hired, I’ll do everything I can to help you succeed at TestGorilla and throughout the rest of your career.

Time zones: IST (UTC +5:30)

**

1. Managing, developing, and executing comprehensive digital marketing strategies to increase the company’s online presence and attract potential clients.
2. Conduct market research and analysis to identify target audiences, industry trends, and emerging opportunities.
3. Facilitate client communication - respond to queries, and get reviews and feedback for further upgrades.
4. Work on Backlinks- Drive good quality links to the company’s website through proactive outreach for the company’s products- Sup! and Draxlr.
5. Work on Guest Post Outreach- Communicate with industry professionals by reaching out to them and pitching them to publish the company’s content on their websites
6. Monitor SEO, and user engagement and suggest content optimization.
7. Stay updated on the latest digital marketing trends, tools, and best practices, and apply them to enhance the company’s digital presence.

**

• Good knowledge of digital marketing concepts, tools, and techniques, including SEO, content marketing, and email marketing.
• Proficiency in using digital marketing platforms and tools such as Google Analytics, Google AdWords, social media management tools, and email marketing software.
• Good analytical skills with the ability to interpret data, generate insights, and optimize campaigns.
• Excellent written and verbal communication skills, with the ability to create compelling content.
• Ability to work independently and manage multiple projects simultaneously.
• A keen interest in learning about the company’s products in depth to create accurate, engaging, and persuasive campaigns to ensure they reach the target audience.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

**Description:

We are currently looking for long-term participants for our new project, LIGHTSPEED! If you are familiar with our MILKY WAY project, this is the next logical step to conquer the universe!

During this Search Engine Evaluation project, participants will evaluate unique tasks, made by other users. To be successful, this project is accompanied by different tests and certifications to help you on your way.

The entries to evaluate will be of varied nature, from user intent to authentication of data accuracy.

**Purpose:

Thanks to this project, we will help develop and optimize current and future map and geo-localization applications, to produce more accurate and intuitive maps in terms of location, search functions and more.

**Main requirements:

• You have been living in one of the available locations for at least 5 years. Our evaluators must be familiar with the local businesses, points of interest, colloquialisms, etc.
• You are a native or a fluent speaker of the language of the location where you are located AND are a very fluent speaker of English.
• You have access to a good internet connection and a computer.
• You are available for at least 20 hours per week.
• You are willing to take our certifications for this project.
• You are currently based in United States of America

**Other important information:

• You will receive full support and guidance from our team, including Welcome Calls and daily communications.
• This project is long-term, please ensure you can commit before applying.

**About OneForma

OneForma is part of Centific, a global digital and technology services company. We bring together data, intelligence and experiences to deliver human-centric solutions to complex business challenges.

OneForma and Centific are an equal opportunity employer and will not discriminate against any of our applicants on the grounds of race, gender, religion or cultural background.

Time zones: SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3)

Sales Manager (Enterprise Clients)

**

We are currently seeking an enthusiastic and motivated Sales Manager to join our tight-knit growth team as we continue to innovate and develop cutting-edge web scraping solutions.

As a Sales Manager at ScraperAPI, you'll drive revenue growth by identifying and converting potential clients, showcasing the value of our API, and building lasting relationships. Collaborating with our growth engineering team, you'll develop effective sales strategies in line with our mission. This role is ideal for a proactive, results-driven inidual eager to make a significant impact in the web scraping industry within a rapidly growing company.

**

We're excited to welcome a passionate Sales Manager to join our friendly and dynamic team at ScraperAPI! In this pivotal role, you'll be at the forefront of our sales efforts, kick-starting our sales department and working closely with the Head of Customer Success and our Marketing team to support our growing Enterprise-level user base.

As a sales representative, your key responsibilities will include:

• Shaping and leading our outbound and inbound sales strategy through strategic outreach and research
• Acquiring leads and scouting for new customers to build and maintain a healthy pipeline of opportunities
• Collaborating with our Marketing team to align strategies and initiatives
• Fostering an environment of competitive and healthy deal-making while sharing valuable insights to empower our Customer Success department

Together, we'll explore, prioritize, and qualify promising sales opportunities using our CRM system. Join us at ScraperAPI, where we believe in the power of collaboration and innovation, and make a lasting impact on our journey towards success!

**

• Basic understanding of the product and the value proposition it generates for our clients.
• A minimum of 3 years of professional experience in SaaS sales. Ideally within the scraping industry, but not required.
• Proven history of outstanding sales performance.
• Capability to work autonomously and take initiative.
• Excellent command of the English language, both in written and spoken communication.
• Previous experience in conducting lead gen, sales demos, providing competitive quotes and deal closing.

What we offer

• Ultimate flexibility: We’re 100% remote. You can work from wherever you like, whenever you like. European timezone is strongly preferred.
• Freedom and autonomy: We’re a high-trust team, and you’ll be given lots of independence to solve problems in your own way — with plenty of help from the team when you need it.
• Minimum bureaucracy: We don’t like to get bogged down with meetings and red tape. We like to be efficient and keep momentum steady & sustainable.
• Small & friendly team: We help each other out, have fun, and joke around.
• Unlimited paid time off: We want you to recharge your batteries when needed.
• International Travel: Meet with the team twice a year at off sites, this year is in Barcelona!
• A team where people learn from each other, fostering a supportive and collaborative work environment.
• A large-scale product that customers rely on, allowing you to make a real impact.
• Revenue-based Bonus.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

We’re seeking a hard-working Sales Specialist to help introduce potential customers to all that SimpleTexting has to offer. This is an entry-level position, but prior experience working with customers is a must. The ideal candidate is comfortable handling a high volume of conversations (primarily via chat), switching gears quickly, and passionate about helping people. We pride ourselves on amazing customer service. In this role, you’d be the first point of contact for people new to SimpleTexting.

**About Us:

SimpleTexting is a SaaS company that makes it easy for businesses of all sizes to text their audience. Our customers use us to send marketing campaigns, important alerts, and have two-way sales and customer support conversations. Over the last decade, we’ve helped countless organizations better communicate with the people most important to them. We continue to set ambitious goals and are looking for someone who can help us meet them. 

SimpleTexting is proudly part of Sinch, a leading global Communication Platform as a Service (CPaaS) provider, offering messaging, voice and video communication solutions to a large global customer base. Sinch’s APIs and platform deal with over 145 billion engagements annually. Enterprise customers include 8 out of 10 of the largest US tech companies by market capitalization, major airlines, banks, retail, e-tail, internet, ride-hailing, parcel delivery companies and more. 

**This Role Is For You If:

• You love to talk, actively listen, and get people excited about a new service
• Multiple chats and calls happening at once doesn’t make you sweat
• You thrive in fast-paced environments
• You’re as comfortable hopping on the phone as you are writing super clear emails
• You don’t just stop after answering the initial question asked, but go above and beyond in discovering how best to help a customer
• You have no shame geeking out about business and technology

**Salary Range:

$65k OTE. Salary will be evaluated based upon experience. 

**Key Responsibilities:

• Respond to email tickets, online chats, or phone calls to help potential SimpleTexting customers get signed up and started with the platform
• Explore the needs of potential customers and help them take the first step toward succeeding with SimpleTexting
• Qualify customers and get them connected with an account executive where appropriate
• Answer customer questions about how SimpleTexting can work for their business
• Become a SimpleTexting power user; provide accurate, valid and complete information by using the right methods/tools
• Build sustainable relationships of trust through open and interactive communication
• Work with customer service manager to ensure proper customer service is being delivered
• Helping to write excellent help documentation – both for internal use and for our customers
• Go the extra mile to engage customers

The preferred candidate will be able to demonstrate the following skills and experience:

**Minimum Qualifications

• English is your primary language. Secondary languages are a plus.
• At least 1 year of experience working with customers, preferably in a sales role
• Demonstrable critical thinking, communication, and creative problem-solving skills
• Experience qualifying and evaluating customer needs
• Ability to learn new software platforms quickly
• Self-starter, positive attitude, ability to continuously develop and adapt to a growing team
• Highly organized. You can manage and prioritize several different projects.
• Familiarity with chat and CRM platforms

**Bonus Points

• Bachelor’s degree, preferably in a related field of study
• 2+ years in customer-facing role, preferably in a sales role
• Experience working in the SaaS industry

Our values of Dream big, Win together, Keep it simple and Make it happen are what make us successful on our journey to be the global leader in customer engagement for SMBs, so people who feel a connection to these values and like the pace of a fast-growing global company will easily fit into our team. We are committed to building a company that empowers iniduals from a erse set of backgrounds to be their authentic self and bring their values into their work. We know that the more erse and inclusive we are, the better our success will be. In addition, we offer the following benefits: 

• Flexible working arrangements 
• Generous time-off policy - take the time you need to operate at peak performance.  
• Excellent medical benefits, including multiple medical, dental & vision plans to meet your personal needs  
• Employee Assistance Program   
• Coaching and ongoing career development   

If you're looking for your next opportunity in your career and want to work for a growing tech company, then apply now!

PR Volt is seeking a Growth and Sales Lead with strong operating ability to drive key growth and sales initiatives. This Leader will be an early member of PR Volt's marketing leadership. Growth marketing contains 4 core functional areas that you will need to understand and champion to help us achieve aggressive revenue targets across our business: demand generation, lifecycle marketing, performance marketing, and inbound sales.

We're looking for a leader who is passionate about improving how brands achieve press coverage and enabling them to be successful at every stage of the customer journey. The ideal candidate understands the fundamentals of business and marketing and can drive complex projects forward with cross-functional teams. You are highly organized with a bias for productivity, and highly analytical with an ability to make decisions using both quantitative and qualitative data. If you are an experienced growth marketer who is solution-oriented, highly motivated, and a proactive self-starter, we'd love to talk to you.

**What You'll Do in this Role:

• Formulate the company's user acquisition strategy, set and manage aggressive customer acquisition goals, and implement initiatives to hit those goals.
• Oversee sales strategy and execution including lead generation, outbound sales, and managing ales quotas.
• Develop strategic acquisition and retention marketing plans to drive growth and maximize immediate and long-term ROI.
• Continually optimize sales and marketing processes, contribute to the development of the sales technology stack, and manage all aspects of revenue planning.
• Monitor, analyze, and report on KPIs to ensure marketing initiatives are driving profitable acquisition and use analytics tools to better understand customers.
• Lead overall site conversion rate optimization, develop and optimize landing page strategy, and manage agency partners across SEO, SEM, content, and ad creative.
• Maintain and improve sales materials and collateral, build and maintain a strong professional network, and manage Sales Team quotas and commission plan payments.

**Requirements:

• 3-8 years of direct, growth-focused experience in digital marketing; startup experience preferred.
• Bachelor's degree in Marketing, Communications, Business, or a related field.
• Experience building a comprehensive digital marketing strategy from the ground up and managing both paid (FB/IG, Google, etc.) and organic (SEO, content) acquisition.
• Proven experience in a sales-focused role with direct outbound sales, lead generation, and sales quota management experience.
• Experience in a growth-focused role within the PR, marketing, digital media, SaaS, agency, or e-commerce industry, and experience working with or selling to consumer-focused SMBs / Mid-Market.
• Strong analytical skills, data-driven mindset, and ability to tell stories using data.
• Proficiency in various marketing and analytics tools, such as Google Analytics, CRM systems (Salesforce, Hubspot, Pipedrive), and marketing automation platforms.
• Strong project management and organizational skills, with an understanding of the OKR framework.
• Excellent interpersonal, communication, and presentation skills.
• Ability to work effectively in a fast-paced, startup environment, being scrappy, resourceful, persistent, and positive.
• Generate positive energy, with infectious enthusiasm, passion, and a drive for excellence.

**Benefits

We're an ambitious, smart and open-minded team that is passionate about our mission. Each day is unlike the last, as we’re constantly moving forward, challenging each other, and working together to create the future of PR. We want people to succeed at PR Volt, so we give our people plenty of time off to relax and recharge. Following are the primary benefits we offer:

• Health insurance tax-free reimbursement monthly stipend
• 15 days PTO + 6 paid US holidays, which do not count against PTO days
• Flexible work hours and location (we are a remote 1st company and this is a remote role)
• Working as part of a global business with a erse team
• Opportunity to grow from the ground up with an early-stage start-up
• Yearly $1,500 allowance for technical equipment/work accessories
• Annual holiday party and company retreat

Studio North TV is currently seeking a Remote Freelance Writer to join our dynamic team. This is an exciting opportunity for a creative, motivated inidual to produce engaging and informative content related to dance, our platform, and the global dance community.

**

• Creating compelling and informative articles and blog posts related to dance and our platform
• Collaborating with our team to brainstorm and develop new content ideas
• Assisting in the creation of marketing materials and social media content
• Ensuring all content aligns with our brand voice and style guidelines

**

• Proven experience as a content writer or similar role
• Excellent writing and editing skills in English
• An understanding of SEO principles and content marketing
• Familiarity with dance or a strong interest in learning about the dance industry
• Ability to work independently and meet deadlines
• Strong research skills and attention to detail

**

If you're passionate about dance and digital education and have a knack for storytelling, we'd love to hear from you. Please submit your resume, a cover letter, and writing samples or a link to your portfolio to https://forms.gle/w6kKsNxCi2r3dyYB8

Studio North is an equal opportunity employer. We celebrate ersity and are committed to creating an inclusive environment for all employees.

"

About Peeba

Peeba is a B2B wholesale marketplace designed to help small to medium-sized retail stores across Asia thrive. Since launch, we have helped thousands of independent retailers across 13 markets in Asia by connecting them with over 2,000 unique brands from around the world. Our business is growing fast, with significant traction, and we are backed by Y-Combinator, Headline Ventures, Rebel Fund, Nordstar Ventures, and more.

Discover an exciting career opportunity at a rapidly growing rocket ship startup that will give you the environment and the freedom to excel. Join us on our mission to become the intelligent operating system that powers the future of commerce, and transform the way local retailers buy for their stores.

Position Overview:

We are seeking a highly motivated and detail-oriented inidual to join our international company as an Accounts Receivable and Collection Call Agent. In this role, you will be responsible for managing the accounts receivable process, ensuring timely collections, and maintaining strong relationships with customers. You will also be involved in conducting collection calls and resolving any outstanding payment issues. This is a dynamic position that requires excellent communication skills and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

Accounts Receivable Management:

* Process and post incoming customer payments accurately and in a timely manner.

Collection Calls and Follow-up:

* Contact customers via phone, email, or other communication channels to collect outstanding payments.

Relationship Building:

* Develop and maintain positive relationships with customers, addressing their needs and concerns professionally.

Reporting and Analysis:

* Prepare regular reports on accounts receivable status, aging, and collection activities.

Qualifications and Skills:

* High school diploma or equivalent; bachelor's degree in finance or accounting preferred.

Note: This job description serves as a general overview of the typical responsibilities and requirements for the Accounts Receivable and Collection Call Agent position. Actual responsibilities may vary based on the specific needs of the company.

",

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

We are seeking for  virtual assistants who can work from home remotely. This particular project is for an online personal training business. You will be task to updating client info in Google Sheets,answer customer texts which we have developed a texting platform. 

We require the subsequent from the Assistants

• Flexible working hours, allowing you to maintain a healthy work-life balance
• Remote work environment, eliminating commuting time and costs
• Opportunity to gain valuable experience in a virtual work setting
• Collaborative and supportive team culture that values innovation and growth
• Tuition Assistance
• Medical, Dental & Vision Insurance

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

We are seeking for  virtual assistants who can work from home remotely. This particular project is for an online personal training business. You will be task to updating client info in Google Sheets,answer customer texts which we have developed a texting platform. 

We require the subsequent from the Assistants

• Flexible working hours, allowing you to maintain a healthy work-life balance
• Remote work environment, eliminating commuting time and costs
• Opportunity to gain valuable experience in a virtual work setting
• Collaborative and supportive team culture that values innovation and growth
• Tuition Assistance
• Medical, Dental & Vision Insurance

Amazowl is a fully-remote global Amazon Marketing Agency.

We're seeking an Amazon Ecommerce Client Account Manager for a full-time contract role.

Job Role

You will manage a portfolio of Client Accounts and drive their performance and results on Amazon's global marketplaces.

Requirements

• Solid understanding of Amazon PPC a must
• Solid understanding of Amazon Content management
• Very comfortable conducting regular client progress update calls
• Attention to detail is crucial
• Reporting analysis & generation
• Ability to manage many accounts across very different client verticals
• 100% Fluent spoken & written English is a must

Job Benefits

• Fully-remote company
• Extremely flexible working hours
• Leadership roles available

HOW TO APPLY

IMPORTANT: Please include a summary of your Amazon client account management experience.

Looking for an Expert/Tutor in Physics!

Livingston Research delivers help and support to private and business clients around the world to facilitate learning and improve their performance through leading-edge technology, services, and data capabilities since 2009.

We build, launch and promote products and services to empower students in countries like the US, Canada and all over the world.

Now we are looking for skilled experts or tutors in Physics to join our team.

Position involves completing and explaining various college-level tasks in Physics, Engineering, and related subjects.

We offer:

• Competitive compensation in USD (from $3 to $18 per hour of work depending on urgency and complexity of customers request)
• Performance-based bonuses (you can earn up to 35% bonus for every order)
• Bonus system for nicely-done tasks (you receive tips directly from clients, we don't withhold any fee!)
• Salary paid 2 times a month, upon request
• Flexible schedule. Ability to combine this job with your daily life
• Variety of tasks in Physics and related subjects
• 24/7 support help with order-related questions
• Personal Success Manager, assisting you with non-order related questions
• Learning Lab with free online courses to upgrade your skills

We expect:

• Fluent English
• Ability to provide and explain solutions to tasks on various topics related to Physics
• Advanced time management skills
• Research experience would be a plus
• Stable and reliable internet access
• Availability to work at least 10 hours per week or more

How to apply:

In order to APPLY for the position and join our Livingston Research freelance family, you are to:

1. Go to https://bit.ly/3lgRGet

2. Fill in your account data and tell us about your experience and preferences

3. Complete a few test tasks in your area of specialization and a short English test.

Once you successfully complete the probation stages, our Recruiting Manager will get in touch with you via email within the next 2-4 business days.

Time zones: EST (UTC -5)

Lunar Rails is an agency based in Dubai specializing in the field of virtual assets, offering professional services to businesses located globally. 

We are seeking a Crypto Operations Analyst to join our close knit and high performing team. Primary responsibilities will be working with the OTC Trading Desks for client order executions and servicing requirements. A secondary responsibility of this role will be staying on top of industry trends, providing research and insights to our clients. At Lunar Rails, we strive to stay ahead of the curve and remain up-to-date with the constantly evolving digital asset space. Our team keeps their finger on the pulse by regularly performing in depth research and analysis into market trends and staying abreast of news stories as they break.

This is a fully remote position, with the requirement to cover a North American time zone business hours. 9am-5pm EST or equivalent. 

Please note that we will not accept anyone based in the US

We are only considering candidates that do our quiz: https://forms.gle/WCe1NPBSekgTXpUq7

Anyone who submits an application without doing the quiz will not be considered.

For more information about us, visit: https://www.lunarrails.io/careers

Key Responsibilities

• Work as part of a global trading team based in multiple time zones - Must cover North American time zone business hours. 9am-5pm EST or equivalent
• Oversee and conduct trade execution and booking of client crypto orders
• Act as a liaison between company and customer for quality assurance – striving for best in class outcomes for all stakeholders
• Manage and maintain banking flows for fiat settlements
• Working with Finance, Operations, Compliance and Product teams to develop new products, internal controls and optimisation
• Assist in the design and implementation of business plans and procedures to drive growth and customer outcomes
• Help maintain daily operations, security, financial & professional services, supporting and adjusting as necessary across core functions
• Driving continuous improvement through innovation
• Design/implement key metrics and controls, building performance tracking systems for all product lines
• Produce reports on performance, trade activity and client engagement
• Market research, report writing and presentations of various topics related to our industry

Profile:

• Excellent at mathematics and algebra
• Excellent written and verbal Business English communication
• Excellent attention to detail, combined with strong communication and collaboration skills
• Excellent analytical, interpersonal and organizational skills
• Aptitude in decision-making and problem-solving
• Excellent interpersonal skills
• Ability to work independently and as a self-starter; adaptable and able to react quickly to changing business needs
• Inidual contributor, unafraid of rolling your sleeves up
• You are curious by nature and interested in making an impact - Belief that virtual assets are the future of payments and can change the world
• Keen with learning about Cryptocurrency & Blockchain
• Real passion & energy for the markets and a career in financial services
• Able to work autonomously in a distributed team
• Open to take salary in BTC
• Able to travel to Dubai for team meetings every quarter

Preferred qualifications

• Experience with Client Service
• Experience with exchanges, wallets or other relevant financial services
• Trading experience (responsibility for PnL, risk and analysis) - not just your Personal account
• B. S.or B. A. in accounting, finance, math, economics, business, engineering or other technical field
• Experience with Blockchain analytics tools
• Strong understanding of the cryptographic principles underpinning Blockchain technologies
• 2+ years of relevant work experience
• Background in crypto currency or FX trading
• Experience or knowledge of Trading and investment systems, Order Execution Management systems, Foreign Exchange dealer systems
• Experience of Google suite / analytics

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

Are you ready to be part of our team?

Mission Minded is a strategy and creative firm that helps good causes have greater impact. Our vision is that nonprofits that make the world a better place have what they need to succeed. And that’s where you come in! We need your marketing expertise to activate our newly refreshed brand, energize our audiences, and invite purpose-driven organizations to partner with us so we can help them achieve extraordinary results.

**

• You love working with mission-driven organizations that are transforming our world
• You delight colleagues with a can-do attitude
• You are highly driven, organized, and know how to communicate boundaries, prioritize responsibilities, manage up, down and laterally.
• As skilled as you are working solo, you thrive with team collaboration and value engaging with and championing colleagues across multiple teams.
• You welcome constructive feedback to amplify your impact, the success of your team, and the business.
• You are a strategic problem solver with excellent communication skills (both written and verbal) who understands listening well is as important as talking.
• You understand the key elements of a strong brand and how to authentically activate a consistent message across different mediums in order to attract right-fit audiences.
• You are an excellent marketing writer, who can craft bold, imaginative, engaging, and strategic content that fires people up, increases new business, and activates the brand.
• You love to ask, “What if?”, as you seek to elevate all marketing strategies, tactics, and practices.
• You use data and analytics to confidently communicate marketing recommendations to achieve the goals of the business
• You actively think about social and racial justice and are comfortable engaging in dialogue with others to use communications to advance anti-racist practices.

**

Your responsibility as a Marketing Manager revolves around one core objective: Increase the number of new business inquiries coming into Mission Minded through clear and compelling marketing content.

Below are some of the tools and tactics that are already in place, though this role will be responsible for thinking outside of the box and bringing forth new ideas and recommendations that are in line with our brand and industry best practices.

• Build upon, implement, and evaluate our annual strategic marketing plan.
• Translate our business development objectives into specific action plans and tactics that will connect with the needs of mission-driven audiences (nonprofits, foundations, schools, colleges, and universities).
• Leverage the components of our recently-refreshed brand strategy (positioning, personality, values, and experience) to establish an authentic and compelling brand voice across mediums.
• Work with team members to update and create engaging, on-brand content across all channels including but not limited to: webinar and conference materials, website content, free downloads, social media content, videos, blog posts, and more.
• Collaborate closely with our Marketing Associate, nurturing their growth and development around marketing best practices.
• Establish a system for monitoring brand perception and develop proactive strategies to nurture positive sentiments and feedback.
• Actively grow our online community and digital presence with on-strategy, innovative social listening that engages our audiences and leads to new clients.
• Build on our current webinar strategy to help us stay abreast of new formats, technologies, and best practices that will ensure an engaging experience for attendees.
• In partnership with the business development team, enhance our presence at conferences and speaking engagements by identifying new opportunities and ensuring our brand is clearly represented across proposals and materials
• Monitor and recommend website edits to ensure a clear, actionable, on-brand, and SEO friendly user experience.
• Establish a comprehensive tracking and analytics process to identify changes in clients needs, the competitive landscape, and our overall business climate to inform continuous optimization of our brand.

**

• A fun way to tell you more about us is by checking out our 20th anniversary video to learn about what we’ve done and what we hope to do for the next 20 years!
• We’ve been a virtual office since our founding in 2002. We know how to create a strong culture remotely, and we’re energized knowing that every person who joins our small company contributes to that culture. We love creating opportunities for connections with our colleagues in many ways both virtually and in person!
• Our company values drive who we are every day, and we’d love for you to discuss them with any of our team members throughout the hiring process. You can learn more about our values here.
• Diversity, equity, inclusion (DEI) is at the forefront of everything that we do at Mission Minded. We’re deeply committed to creating an inclusive environment where erse voices partake in all aspects of our company and have been actively working on overall DEI internal practices for several years. You can learn more about our commitments here and tell us what you think!
• We’ve developed a very strong reputation in the nonprofit, foundation and education community. Much of our business comes through referrals from previous clients. We’re proud of that. So we set high standards for our work, and we’re very committed to excellent customer service.

**

• Minimum 7 years paid experience working in a strategic marketing management role
• Experience developing and implementing marketing plans for a professional services firm, creative agency, or similar industry
• A strong commitment to, and lived experience with, racial justice, equity, and inclusion work
• Above-average verbal and written communication skills
• Passion for winning new clients and re-engaging with past ones
• Strong business acumen
• The motivation to work well both independently and in teams
• Superlative project management skills (experience in the Teamwork platform a plus)
• Exceptional analytical skills and an eye for attention to detail
• Fluent user of Google Suite, Office Suite, WordPress, Mailchimp, Zoom; Copper CRM a plus

_We are looking for someone with relevant skills and experience. If you meet most, but not all of the qualifications, but feel sure you can succeed please apply. We are committed to helping our employees grow in their careers, and will invest in your professional development.

**

Although Mission Minded is a for-profit company, our wonderful clients often work with limited budgets and within constrained resources; our compensation reflects that reality. The starting salary range for this position is $70,000-$75,000, depending on experience.

• We offer additional non-salary benefits (such as 100% employer paid healthcare, a generous vacation policy, technology reimbursement, professional development funds, etc.) that contribute another 30% above this.
• Other perks include two weeks off at the end of the year, summer Fridays, charitable matching to your favorite mission-driven organizations, and much more. See all our perks here!
• Applicants must live in the contiguous United States and be legally authorized to work here.
• Applicants use their own office technology, including an Apple computer (we’ll provide if necessary) and phone.

**

• Resume and Cover Letter: Wondering why we ask for both? Your resume showcases your achievements and capabilities, while your cover letter is your chance to show off your unique personality, motivations, and writing prowess. We're not only interested in who you are, but how you express yourself—which is an important part of this marketing role! And as a team of storytellers, we can’t wait to e into your cover letter. So don’t hold back–let us hear about who you are in your own words.
• Previous Work Sample: We’re excited to see some past examples of the marketing strategies and campaigns you’ve managed in the past.

**

_Mission Minded is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please let us know in your cover letter.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

FeedOtter’s mission is to make it easy for marketers to email their web-based content via their existing marketing automation and email software.

You will be our head customer strategist ensuring present and future users have an amazing, frustration-free experience using the FeedOtter application from setup to go-live.

**

• Holding training sessions and workshops with clients and sharing knowledge on how best to use our products.
• Reviewing customer usage and pro-actively reaching out to help customers get the most out of of their subscription.
• Making small changes to the HTML & CSS of user's email code.
• Learning our customer's use case to be able to advise them on marketing and emailing strategies related to our product.
• Conduct follow-up email campaigns to encourage trial users to convert to paid accounts. This is light "inside sales" where again the focus is providing the customer with a great solution to their pain point. On occassion you will send sales proposals and follow-up to bring new customers on-board.

**

• Be self-driven
• Exude positive energy and have the ability to turn negative in positive
• Build strong relationships with customers
• Ask great questions and get clear on customer goals before proceeding
• Work well with marketers & business leaders at all levels of an organization
• Be able to learn new technologies and software products quickly
• Teach others and break down technical concepts
• Be able to Google (or chatGPT) their way out of just about anything
• Have a desire to learn new things and software skillsets
• Possess basic knowledge of HTML and CSS and be willing to learn more advanced concepts related to HTML email

**

- Marketo, HubSpot, Pardot, Salesforce Marketing Cloud, Oracle Eloqua

**

• Remote position
• $65,000 Annual Salary
• 21 days of paid time off
• Fully paid health/dental benefits

Time zones: GMT (UTC +0), CET (UTC +1), EET (UTC +2)

As a growing Software as a service company, we are currently looking for enthusiastic team members to join our Customer Service Department. You will play a critical role as the first point of contact for clients our clients when they reach out for help. We are looking for a strong multi-tasker who can work successfully across multiple teams to resolve issues in a timely manner, that is tech-savvy, and will be an expert on our product with strong attention to detail and the ability to go beyond clients’ initial requests to understand their underlying needs. 

Read more about our software at www.salesflow.io

Communication skills

• Ability to communicate clearly and professionally, both verbally and in writing.
• Has “thick skin” and is able to handle complaints and unpleasant customers. 
• Good comprehension skills-ability to clearly understand and state the issues customers present.
• Highly developed sense of integrity and commitment to customer satisfaction.
• Demonstrated passion for excellence with respect to treating and caring for customers. 
• Excellent problem-solving and analytical skills
• Aptitude for learning new technologies quickly
•  Strong detail orientation and communication/listening skills. 
• Willingness to work a flexible schedule and occasional overtime when required.
• Fluently speak and write in English
• Possess a strong work ethic and team player mentality.
• Responsible and accountable
• An amazing sense of humour and wants to be part of an in-house team

Computer knowledge/ skills

• Some experience working with technical products such as software 
• Ability to use a desktop computer system
• Excellent typing skills
• Some knowledge and experience with Ticketing systems, online chats, and email handling queries
• Ability to successfully adapt to changes in the work environment 
• Tech-savvy, troubleshooting, diagnosis, and technical review
• Custom integrations, API, IPs, and proxy experience/knowledge are a bonus

Customer focus

• Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment 
• Ability to empathize with and prioritize customers' needs 
• Demonstrate interpersonal skills with a erse customer base
• Demonstrate ownership to resolve challenging customer issues, escalating when necessary
• Demonstrate conflict resolution and negotiation skills   
• Ability to determine customer needs and provide appropriate solution

Problem-solving skills

• Excellent time management and immediate prioritization of tasks as assigned
• Excellent problem solving and analytical skills
• Troubleshooting, escalation, and ticket resolution 
• Ability to approach problems rationally and logically
• Action-oriented and self-disciplined 
• Extremely detail-oriented and highly organized
• Ability to handle multiple customer queries and tasks
• Proactive and team player
• Ability to convey technical information to a general audience
• Ability to carry out responsibilities with minimal direction

Experience

• 2+ years of experience in technical customer service or help desk capacity required.
• Some experience with multi-line telephones, online ticketing systems, and technical support 1st and 2nd line support. 

What we offer:

• Competitive salary based on experience

• $24K to $28K year (equivalent to €23K to €27K)

• Paid holidays + Bank holidays

• Formal training programs

• Career growth opportunities

• Super fun and friendly team

• Working hours in UK Greenwich Mean Time (GMT) (EMEA team)

  The selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education. If you are motivated to succeed and can see yourself in this role, please complete our application. 

   

We will follow up with you on the next steps in the interview process.

Time zones: JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), LHST (UTC +10:30), AEST (UTC +10), ACST (UTC +9:30), ACWST (UTC +8:45)

Responsibilities

• Become an expert in our platform and products so you can answer questions of all types
• Maintaining a positive, empathetic, and professional attitude toward customers at all times
• Responding promptly to customer inquiries through various channels
• Lead product demos with potential customers
• Manage onboarding and education of new and existing customers
• Work closely with other team members to constantly improve and document help articles and videos with the goal of reducing customer support enquiries and empowering customers to self serve their queries as much as possible
• Provide feedback on the efficiency of the customer support process by identifying areas for improvement and leading initiatives to implement such improvements
• Work closely with product, leadership and customers to provide insight and help to constantly improve the software and all aspects of the business

Requirements

• At least 5 years experience as a Account Executive, Customer Support, Customer Success or similar role, preferably within B2B SaaS
• Exceptional interpersonal, verbal and written communication skills
• Proactive approach to day-to-day tasks while also going above and beyond with continuous improvement as a core driving principal
• Comfortable in a remote work environment
• Fluency in English a must (other languages beneficial but not required)
• Must be very self motivated & have great self management skills
• Given the remote nature of the role, must be able to utilise asynchronous communication methods with the team over text, audio or video on platforms like Slack
• Understanding of self storage or similar property sectors not required but a big plus

Perks

• Competitive pay
• Work from anywhere you want
• Flexible working hours (results are what matter)
• Generous holiday allowance
• Comprehensive health insurance

Are you a D2C paid social strategist who's looking for the next step in your career?

If so, I'd like to share with you how our Brand Strategist are able to have:

• Unlimited upside based on performance.
• The ability to choose how many clients they work with (above and beyond a reasonable baseline)
• Autonomy of their strategy decisions (and your own support team to help bring your ideas to fruition)
• The chance to run with a tribe of growth minded people just like you (to bounce ideas off of and sharpen each others skills)
• And a drama free work environment with leadership who truly wants the best for you and is willing to be flexible (and hear directly from you) in order to partner with you and see your goals get accomplished.

...because inside of the structure we've built, when you win...We win.

We're on the hunt for a talented and experienced Brand Strategist to join the Shopanova Crew.

As a Brand Strategist, you will play a crucial role in managing and optimizing paid social ad campaigns for our clients. You will work closely with a dedicated team, including media buyers and designers, to develop and execute effective strategies that drive sales growth for our clients' Shopify stores. In addition, you will serve as the main point of contact for approximately 10 clients, ensuring excellent customer service and fostering strong client relationships. We are basically looking for the Michael Jordan of people skills, holistic e-commerce strategy, and team management.

Role Overview

The role of the Brand Strategist will include, but is not limited to, working with company clients and employees to manage the following:

1. Strategic Planning: Develop and present paid social strategies for new and existing clients.
   1. Oversee Google and Email Services as a part of the strategy with the support of team leads as needed.
2. Creative Strategy: Research and generate high-converting creative concepts that can be passed off to your designer.
3. Copywriting: Craft compelling and persuasive sales copy that resonates with target audiences.
4. Problem Solving: Identify growth bottlenecks, troubleshoot issues, and provide effective solutions for client paid social accounts.
5. Relationship Management: Serve as the primary point of contact for clients, managing overall client relationships and ensuring their satisfaction.
6. Client Performance: Meet or exceed key performance indicators (KPIs) by testing, optimizing, and scaling campaigns. Manage clients' ad spend effectively.
7. Leadership: Lead and manage your pod, consisting of media buyers and designers, allocating time and resources to each client on a weekly and daily basis.
8. Contribution: Contribute to the development and implementation of Shopanova's best practices, testing rules, and playbooks for ad account management.
9. Project Management: Oversee the execution of client-related projects, including ad campaigns and landing pages, ensuring timely delivery, maintaining quality standards, and meeting client expectations.

Requirements

• 2+ years of eCommerce Marketing experience
• 2+ years of Paid Social DTC experience
• A strong understanding of marketing fundamentals, creative strategy + copy.
• Proven track record of performance with Paid Social on either FB/IG or TikTok & Experience Managing $40k+/month Ad Budgets
• Strong Excel/Google Sheets skills
• Excellent Productivity and Prioritization skills

Benefits

Employment

• Full time employment as a salaried position with a minimum of 45 hours/week.

• Two month initial probationary period, during which both parties maintain a right to terminate without future commitments.

• Compensation for the initial two month probationary period will be the same as the $60,000 annual salary on W2

• One year commitment, following probationary period.

• Base annual salary @ $60,000.00 DOE with performance incentives

Paid Time Off and Holidays

Travel opportunities with team meetups, conferences, etc.

Work directly with the agency Co-founders on the direction or our overall business and marketing strategies.

Get to work alongside some of the worlds most passionate and driven eCommerce Marketers on a daily basis. We are a super tight knit team of eCommerce Growth marketers and entrepreneurs.

Strong career progression opportunity - we're growing quickly and not looking to slow down, so we're looking to develop leaders in-house that can move up as we grow not just within the agency, but potentially into other company growth initiatives.

Given the number of applications being received, we will only be contacting successful candidates for the first round of interviewing.

**

We are looking for proactive and self-driven Sales Development Representatives to fuel our growth through new customer acquisition. If you’re a reliable professional who can balance customer orientation and a results-driven approach, we’d like to meet you.

The base salary for this position is €35,000 (plus uncapped variable) with On-target earnings estimated at €50,000. OTE for the role depends on your target market (not your location).

You can work **from anywhere in the world, provided you have ± 3 hour overlap with CET.

**

We are a global team of 130+ awesome people working from over 40 countries around the globe. We hire globally, you work locally - in the heart of London, a beach outside of São Paulo, or a quiet village near Florence, the choice is yours. We place a huge amount of trust in our people, and we measure the outcomes rather than the work itself. Our values fuel our results.

**

We have a great product used by tens of thousands of companies. Historically, most of our customers purchased self-service. Our leading position in the market attracts companies of all sizes.

As a Sales Development Representative, your mission will be to qualify Midsize and Enterprise company leads for your Account Executives, helping them build their pipeline. You’ll also be closing your own small business deals: this is like a Junior AE role, fast-tracking you for an AE promotion in a small, flexible and scaling sales team.

Your target market will be EMEA and you should be located in a country where your normal working hours **cover all European time zones.

Your main responsibilities will be:

• Reach out to prospects by email and phone
• Qualify inbound or outbound leads
• Create a positive first impression with our prospects and customers by providing a world-class experience
• Learn more about prospects, understand their goals and decide if they are a good fit
• Create opportunities and next steps for Account Executives
• Use our tech stack to log your sales activity and monitor your performance
• Sell the value of Toggl Track and assist small teams with purchasing.
• Build and maintain a pre-sales pipeline
• Identify key decision-makers, work together with an AE to close the deal
• Meet Key Performance Indicators (KPI's) for sales-based activities
• Use your natural curiosity, communication skills, and ambition to improve the performance of yourself and the team.
• Share learnings around customer needs and challenges with the broader team to drive product and business decisions

**

We would love to hear from you if your catchword is Persistence and you are results-driven, eager to seek constant progress and believe in continuous learning and evolving.

In particular, we are looking for:

• Excellent communication skills, both verbal and written
• A strong desire to start a sales career
• Enthusiasm for the new technologies and a desire to learn and continuously improve
• High energy, self starter and a positive attitude
• Ability to prioritize, multitask, and manage time productively
• Patience, empathy and persistence in a customer-facing context
• Diligence and enthusiasm; you appreciate quality and deliver it on a daily basis
• Team spirit; you seriously care about what you do and appreciate collaborating with your colleagues
• Bachelor's degree or higher

Bonus points for:

• Understanding of the SaaS, technology or recruiting industry
• Interest in solving challenges and having an impact in new team campaigns and initiatives

**

• Freedom to choose when and how much you work - we only measure results
• 24 days of paid time off a year, plus your local holidays
• In-person meetups for team-building (expenses covered)
• 4-6 weeks paid sabbatical (depending on the tenure)
• Laptop budget up to €2,500 and it renews every 3 years
• €2,000 budget to set up your home office, and additional €300 every year after 3 years of tenure
• €250 per month for co-working space membership and/or internet service at home
• €4,000 per year contribution to use for training, workshops, and conferences
• €2,000 per year contribution for any equipment or services to improve and/or maintain your physical and mental health
• Support for buying tools you need for doing your best work (even eyeglasses if you need a new pair)

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2, SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3), AST (UTC -4), FKST (UTC -3), NST (UTC -3:30)

Lemon.io is seeking attentive and experienced software developers who are ready for nontrivial challenges to join our client, that provides a software to a major agricultural company in the USA.

This is a unique opportunity to be part of a groundbreaking project in the agriculture domain, where success can lead to TED-talk worthy achievements. You will have the chance to reinvent software and work on a multi-million contract with our client, as well as with other major market players once negotiation are finalized.

**Requirements:

**Responsibilities:

P.S. As our client has its own state system, there may not be sophisticated documentation compared to other main frameworks. However, you will have a mentor, team members, team lead, and the founder to provide assistance. The founder is known for being straightforward. We are looking for adventurous inventors with solid, well-rounded experience who embrace First Principles Thinking.

WORK TIME: 1-10 CET

Plus, you'll have us as a mediator and supporter whenever it's needed. For the first couple of weeks, we'll make weekly syncs to make sure the onboarding goes smoothly.

**TEAM & COMMUNICATION:

**If your experience matches our requirements, be ready for the next steps:

**Details & Bonuses:

Galaxy Digital is looking to hire a VP of Mining Construction and Operations to join their team. This is a full-time position that can be done remotely anywhere in the United States.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8)

Want to join a team where your work and your opinions are valued?

Are you a self-starting, detail-oriented, tech-savvy person passionate about digital marketing, SEO, and the challenging, always-changing world of SEO?

Do your friends make fun of how organized you are? Do you enjoy spreadsheets, tracking results, and iterating to improve?

Do you understand and appreciate the nuances of SEO across different niches and business types (local biz, e-commerce, etc.).

Are you results-oriented and always eager to figure out to do a thing faster and more cost-effective?

Do you love finding new shortcuts in G Suite, WordPress, and Zapier?

Then consider this full-time role at Loganix! Founded in 2010, we’re a premium digital marketing provider to marketing agencies and in-house teams specializing in SEO.

**

You’ll work autonomously, creating your day, week, and monthly projects and tasks. In this role, you are trusted to know what you are doing and will only be asked to check in against KPI (key performance Indicators) to ensure you are on track.

As a small company, there’s a lot of variety—but also a range of recurring tasks that you can predict each day, week, and month. In a typical week, you might:

• Conduct site audits, keyword research, technical website analysis (through an SEO lens), content briefs and strategies, and more.
• Provide SEO strategy, addressing technical issues for websites with 15-1,000 pages.
• Present audits and other SEO work to other SEOs, senior management, and more, both externally and internally.
• Make an upsell if the opportunity arises and feel confident doing so.
• Be on the front lines when a client has a question, concern, or complaint.
  When required, complete basic on-site optimizations on popular CMSs.
• Differentiate between a quality link and a low-quality link.
• Complete a link audit, and provide recommendations to recover from penalty or otherwise.
• Provide training and mentorship to 1 or more other SEOs.
  Provide daily updates (3×3) to team members in Slack.

**

Does this sound like you? Please apply! A strong candidate will have years of experience building and delivering SEO strategies for various businesses. They will have worked with small and large companies. Succeeded in ranking e-commerce, local and other types of businesses.

The role is 70-80% execution and 20-30% communication. You’ll see the positive impact of your work every day.

The schedule is relatively flexible; daily and weekly assignments are managed through Asana, plus quick-turnaround requests via Slack.

Reliable high-speed internet access computer is a must-have, as is fluency in English and availability for scheduled virtual meetings and “ad hoc” calls between 9am-5pm PST (M-F).

**

We help agencies and in-house teams deliver better, more scalable SEO and PPC solutions for their customers and teams. We do this by inidually packaging up pieces of the SEO process and making them available at agency-friendly pricing in our dashboard. If all you need is content, we can do that. Links, we can do that too. It’s a la carte unless additional support is required, wherein we would take on the strategy, management, and fulfillment. Similarly, but also differently, we provide these same solutions along with strategy, management, and on-site implementation to agencies lacking in talent and resources.

Clients worldwide report that we’ve helped amplify their effectiveness while reducing stress, helping them build a more sustainable business to support their families, their employees, and their community.

**

If you’re interested, we’d love to hear from you. We are most decidedly an equal opportunity employer: we want applicants of erse backgrounds and hire without regard to race, ethnicity, color, gender, religion, national origin, ancestry, citizenship, disability, veteran status, age, or sexual orientation.

**Here’s an overview of the recruitment process:

Apply by emailing [email protected]. Be sure to send your resume.

We will ask you to complete a simple and quick SEO test. This way, we can learn if you’re a fit quickly without taking up much of your time. If things seem promising, we’ll send you a calendar link to set up a video call.

You’ll do a video interview with Aaron, one of our owners. We’ll review the role, role ramp-up plan, and cover off some FAQs.

We’ll check references—preferably people who’ve managed you and/or clients you’ve delivered results for.

We’ll make an offer and finalize the details. We’ll agree on a start date.

**To get started, please email your resume to [email protected].

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

We are seeking for  virtual assistants who can work from home remotely. This particular project is for an online personal training business. You will be task to updating client info in Google Sheets,answer customer texts which we have developed a texting platform. 

We require the subsequent from the Assistants

• Flexible working hours, allowing you to maintain a healthy work-life balance
• Remote work environment, eliminating commuting time and costs
• Opportunity to gain valuable experience in a virtual work setting
• Collaborative and supportive team culture that values innovation and growth
• Tuition Assistance
• Medical, Dental & Vision Insurance

This is a US only position with a strong preference for California based residents.

We call this position a "Customer Advocate" because it's your job to do just that: advocate for the best possible experience for our customers. Friendly, empathetic support can make someone's day, and we're committed to making every interaction - whether email, call, or chat - a fun and helpful one!

This is not a customer service position. There's a difference between customer service and customer support, which might sound confusing - so please read on!

We're looking for great communicators who can explain challenging technical information in easy to understand language. Please know that while we love a great vocabulary, simple and clear language skills are what we need.

Your mission is to help our photo booth owners succeed with their hardware, which means you'll need significant experience troubleshooting and investigating hardware related issues. We are looking for candidates with skills in providing proactive solutions to customer obstacles with our complex software and hardware. In order to succeed in this role, you must have significant experience troubleshooting hardware in a previous role or otherwise relevant experience.

That means you'll need to be a natural problem solver, curious about everything, and driven to find the root issue in every scenario that comes your way. Sound like you? Great! Read on:

Acts

• Passionate about technology: enthusiasm for how it works, how to use it, and everything in between
• Has enough previous support experience that you have developed strong troubleshooting ability and are comfortable investigating a wide variety of technical situations
• Confident communicator who does not hesitate to ask questions, investigate, and share your findings with the team
• Understands and answers all customer support questions with a personable nature, troubleshooting skills, and quick wit
• Educates your team members about products, while independently keeping your own technical know-how up to date
• Increases customer delight through extraordinary customer service
• Understands grammar and appreciates the Oxford comma
• Demonstrates empathy through verbal and written responses
• Monitors and responds to Facebook posts to encourage engagement and resolve issues
• Leads customers toward the right products, upsell, and/or help schedule a call with our sales team
• Team oriented and enjoys working with others to find great, out of the box solutions
• Experience with photography is a plus!

We are looking for candidates who are able to work the following time shift:

Tuesday - Saturday, 10am - 7pm Pacific Time

If you do not confirm you are available for this time shift, your application will automatically be disqualified. 😭

Requirements

• Technical Support
• Customer Service
• Hubspot
• iOS
• macOS
• Windows
• Photography

Benefits

🏥 Health Benefits

👴 401K for California Based Employees

📚 Education Stipend

💻 Remote Work

💰 Bonus Plan

🏝️ Annual Retreat

✈️ Generous PTO and Holiday Schedule

💼 Quarterly Financial Meetings

📊 Open Book Management

💪 Intimate Team

🧑‍💻 Work from Home Stipend

**At DesignFiles we're looking for a Full-Stack Ruby on Rails Developer to join our engineering team.

About the Job:

DesignFiles is an interior design project management software company on a mission to help interior designers and home furnishing retailers take their design services and businesses to new heights. With 5,000+ customers and 20+ team members located all over the world, we're growing quickly and looking for our next driven and talented team member.

We’re looking for a Full Stack Ruby on Rails Developer to join the company to drive product development from the ground level.

_Please note: This is a contract role and we are looking for iniduals (not agencies) that can commit 40+ hours a week to become a core member of our team.

What You'll Do:

• Write, review and improve Ruby and JavaScript code working in Unix environment.

• Collaborate with our product team to bring features from conception to completion.

• Develop features with an emphasis on consistency and integrity at all levels of the stack.

• Improve DesignFiles' engineering culture with an eye for best practices, code quality and code reviews.

• Actively contribute to the project with ideas and solutions to constantly improve the lives of our designers and their clients.

• Participate in Sprint Planning, Retros, 1:1s

What We Want From You:

• 5+ years experience as a full-stack developer.

• 3+ years of hands-on Ruby on Rails experience.

• Strong experience with Ruby on Rails: rubocop, minitest-spec-rails, delayed job, paperclip, paranoia, etc.

• Strong experience with modern JavaScript/CSS: Webpack, Gulp, eslint, prettier, BEM.

• Solid knowledge of unix shell, PostgreSQL, Docker, Node.js, AWS S3.

• Fluent English, good communication skills and full presence during agreed work hours.

• Taking responsibility for testing own code, thinking through the edge cases and ability to work productively without close supervision.

Sounds interesting? Apply here >> https://designfiles.homerun.co/full-stack-ruby-on-rails-developer

Hi there,

I’m Sharon, the Head of Marketing at TestGorilla. We’re a fast-growing HR tech startup that helps teams make better hiring decisions faster and bias-free.

Over the last year, we’ve experienced tremendous growth. More than 9,000 companies have replaced CVs with our assessments to screen candidates in an unbiased and data-driven way. That growth is in part thanks to our extensive inbound marketing program.

As we scale our efforts in 2023 and beyond, we’re looking for a Senior Technical SEO who’s passionate about joining our quest to help people land dream jobs. 

What’s in it for you?

• Helping shape a fast-growing HR tech startup as an early employee
• Fully remote position with bright, motivated, and friendly colleagues around the world 
• €46,728 - €62,953 + Share appreciation rights (SARs)
• Flexible hours and vacation
• Paid parental leave 
• Remote working budget: €1,000 per year
• Learning and development budget: 3,5% of salary

The job in a nutshell

As a Senior Technical SEO, you will be responsible for the continued development of TestGorilla’s organic search profile. You’ll help to plan, manage and create SEO strategy, ensuring consistent growth in our organic search visibility across the globe.

This is an amazing opportunity for a Senior Technical SEO who is looking to embark on an entrepreneurial journey and is ready to put a dent in the universe! 

You’ll spend time on the following:

• Analyzing, understanding and translating complex technical SEO issues into clear, understandable language for others to act upon
• Analyzing our international technical SEO to make sure all languages in which we operate are set up correctly from a technical SEO point of view
• Conducting regular technical SEO audits on the website and report on findings
• Liaising with our website developers to ensure that all technical SEO improvements are understood, implemented and monitored
• Liaising with our Content team to ensure that all new Content proposals are implemented with the correct technical SEO specifications
• Using analytic tools to evaluate success. Track, monitor and report on technical SEO changes on weekly and monthly bases
• Keeping up to date with relevant research and trends in technical SEO

Here's what we are looking for:

• You are inspired by our mission of putting people in their dream jobs 
• You are fully aligned with our values
• You are natively proficient in written English
• You are passionate about SEO 
• You have extensive, technical SEO expertise including multi-language supportYou are a great communicator
• You have good time management skills, including prioritizing and scheduling 
• You are comfortable with the ambiguity and pace of iteration of a hyper-growth startup

We typically expect candidates with at least 4 years of experience in an SEO position to have the skills mentioned above.

Bonus points if…

• You have experience working in a SaaS company and a fast-growing startup 
• You have experience with HR content 
• You have experience with WordPress 

About TestGorilla

At TestGorilla, we envision a world where everyone has their dream job. To achieve this, employers and employees need to have the right information about each other. 

We started in 2020 by building a screening platform that enables employers to evaluate candidates in the skills that matter most for success in a role. Our product replaces subjective, incomplete, and often inflated CVs with objective, reliable, and fair test results measuring aptitude, practical job skills, motivation, and culture add.

Improving and expanding this platform is currently our core focus, but it’s only the beginning of our journey to get everyone their dream job. Over time, we will launch more products that support this mission.

We have procured $70m in Series A funding from the venture-capital firms Atomico and Balderton Capital, and our growth is on target to continue exponentially. Chances are you’re familiar with some of our biggest customers, like Sony, PepsiCo, H&M, Deloitte, Bain & Company, Oracle, Revolut, and the UK’s National Health Service.

We work remotely, spread across the Americas, Europe, Asia, and Africa.

Interested?

We don’t offer rainbow glitter unicorns or dog-friendly offices (we literally don’t have an office), but we do offer real people, solid core values, and a product meant to give everyone a fair, unbiased chance at their dream jobs.

Here at TestGorilla, we eat our own dog food. We use our assessment platform to make sure we make the best hiring decisions faster and bias-free. I took one too and I enjoyed it!

So if this role sounds like a good fit for you, I’d like you to take an assessment so we can get a better idea about whether you would fit the role. It’s also a great opportunity for you to get to know our product!

If you’re hired, I’ll do everything I can to help you succeed at TestGorilla and throughout the rest of your career.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

We are seeking for  virtual assistants who can work from home remotely. This particular project is for an online personal training business. You will be task to updating client info in Google Sheets,answer customer texts which we have developed a texting platform. 

We require the subsequent from the Assistants

• Flexible working hours, allowing you to maintain a healthy work-life balance
• Remote work environment, eliminating commuting time and costs
• Opportunity to gain valuable experience in a virtual work setting
• Collaborative and supportive team culture that values innovation and growth
• Tuition Assistance
• Medical, Dental & Vision Insurance

About the job

We are seeking a highly skilled and motivated Senior QA Engineer to join our dynamic team at Vaan Group. As a key member of our organization, you will be responsible for ensuring the delivery of high-quality software solutions for our clients.

If you are passionate about the eCommerce space, possess a deep understanding of Shopify, and have extensive experience in manual quality assurance, this is an excellent opportunity to join a leading agency and make a significant impact.

Responsibilities:

• Collaborate closely with our development and project management teams to understand project requirements, technical specifications, and timelines.
• Design, develop, and execute comprehensive test plans, test cases, and test scripts to verify software functionality, reliability, and performance.
• Perform manual testing of eCommerce stores, with a primary focus on Shopify.
• Identify and document software defects and work collaboratively with the development team to resolve issues efficiently.
• Ensure the overall quality of our software products by conducting rigorous end-to-end testing, including regression testing, smoke testing, and user acceptance testing.
• Continuously improve our testing processes, methodologies, and strategies to enhance efficiency and effectiveness.
• Communicate test results, risks, and project statuses to relevant stakeholders in a clear and concise manner.
• Stay updated with the latest trends and developments in the eCommerce industry and proactively contribute domain expertise to improve our testing practices.

Requirements:

• Minimum of 4 years of proven experience as a Manual QA Engineer or similar role, preferably within an eCommerce environment. Experience with Shopify is preferred but not mandatory.
• Proactive and self-driven approach to learning new tools, technologies, and industry best practices.
• Demonstrated expertise in manual testing methodologies, test plan creation, and test case execution.
• Familiarity with agile development methodologies and the ability to work in an Agile/Scrum environment.
• Detail-oriented mindset with excellent analytical, problem-solving, and debugging skills.
• Strong written and verbal communication skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.
• Proactive and self-driven approach to learning new tools, technologies, and industry best practices.
• Experience with Shopify is preferred but not mandatory.

Apply for the job

Join our team and become an integral part of a vibrant agency that is dedicated to delivering cutting-edge eCommerce solutions for our clients. As a Senior QA Engineer, you will have the opportunity to work with talented professionals, sharpen your skills, and contribute to the success of exciting eCommerce projects.

The Job:

We are seeking a talented and experienced content writer with expertise in SEO,  AI tools, and social media posting, to work full-time with the awesome team here at AgentFire.com. 

If you’re a content writer who scoffs at AI, this job is probably not for you. 

If you’re a content writer who embraces AI, and sees it as a powerful tool that can dramatically augment the quality and volume of your articles, then maybe this job is for you! 

As the Chief AI Content Creator at AgentFire, you will be responsible for producing long-form content using contentatscale.ai or a similar tool, using a similar process to the ‘Content Flow’ that we’ve outlined below. 

Our goal isn’t to create a generic AI content farm, but rather to leverage the power of AI to create some of the best and most unique real estate content in the industry. 

Below is ‘roughly’ the content flow that we think makes the most sense, and will allow you to create ultra high value long-form articles every 1-2 days:

Our Suggested Content Flow:

1. Identify the best SEO article opportunities using a leading SEO marketing tool (i.e. SEMRush, SurferSEO etc)

2. Use contentatscale.ai (or a similar tool) to turn those opportunities into long form (2000-3000+ word) articles. These will be the ‘foundations’ of each article. 

3. Once the initial article is *created* (which is as simple as telling the AI tool what to write), the next step will be to give it a significant ‘polish’, taking great care to add in your unique voice and personality. 

4. From there, we’ll want to add unique images, which will include stock images + custom made images that you will assign to our team of graphic designers (they’re extremely talented and can even create high-level infographics!)

5. (optional) Then, to make these articles even MORE unique, you want to add in relevant links and citations (to add more value to the article). 

6. (optional) Source quotes from top real estate professionals (ideally from those who either specialize or have created similar content to what our article, which we’ll offer backlinks in exchange for) 

7. (optional) Find and include actual live examples of whatever is being talked about in the article, and add those to the article

8. Help us work out a system to be able to share these articles to our primary social media platforms and encourage interactions / discussion with our client base

---

What was described above is *roughly* what we’re thinking the flow will look like. 

AI content creation is still relatively new, and we expect to gather your insights and work with you to fine-tune whatever system helps us to best achieve our stated goals (create the best, most unique real estate content in our industry!). 

Hourly Wage:

$20-$35+ per hour, commensurate with experience and qualifications. 

Working Hours:

We expect a standard 40 hour work week, although you’re free to work as many more hours as you’d like! 

Location:

This is a 100% remote position, and while we welcome applications from anywhere in the world, we do expect your working hours to have at least 3-4 hours of overlap with standard USA time-zones so that we’re able to communicate without big delays. 

Experience Requirements:

- 3+ years proven experience as a content writer, preferably in the realm of SEO-driven content creation.

- Proficient with leading SEO tools (e.g. SEMRush, SurferSEO)

- Proficient in Google Analytics

- Proficient in using AI to assist/augment in the creation of high-quality articles. 

- Strong writing and editing skills, with the ability to maintain a consistent brand voice.

- Excellent research skills to find relevant quotes, examples, and supporting materials.

- Attention to detail and ability to meet tight deadlines without compromising quality.

- Knowledge of social media platforms and strategies for maximizing content reach and engagement.

- Experience in the real estate industry (preferred but not required).

---

If you think you possess all of these qualities, then we’d love to hear from you!!

To Apply:

If you think you’re a good fit, then please fill out our application here: https://form.typeform.com/to/K5f29u7N

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

Looking to hire highly motivated professionals with customer service experience. Insurance experience preferred but not necessary as long as you are willing to learn our industry. This is a great opportunity to work for a top brand company to gather knowledge and experience.

**Responsibilities:

• Provide prompt, accurate, and friendly customer service
• Answering phones and directing calls
• Gathering information for quotes
• Handling customers billing, payment reminders, and processing payments
• Handing evidence of insurance requests
• Claims reporting and follow up
• Administrative support including running daily reports and underwriting requests
• Policy Reviews identifying cross sell opportunities

**Required Skills:

• Ability to learn and apply product, industry and market knowledge to make professional recommendations to prospects and policyholders
• Ability to create professional business relationships with prospects and policyholders
• Strong listening, oral and written communication skills
• Ability to take initiative and act effectively in various circumstances without direction
• Self-confidence/perseverance/strong work ethic: remain positive and maintain progress towards a goal in spite of obstacles and adversity.
• Goal oriented: highly motivated and resourceful to achieve results
• Proven track record of trustworthiness, dependability and ethical behavior
• Proven problem solving ability: apply and balance conceptual and analytical thinking by breaking down complex problems, evaluating alternative sources of action and their likely outcomes, and selecting the best alternative

The Job:

AgentFire Customer Success Representatives are the bridge between our sales and support teams. They are responsible for transitioning new signups into happy long-term customers. 

You will be their direct point of contact after the sale, and you’ll work with them to help solve their problems and ensure their satisfaction while they are an active account with us. 

For this role in particular, we are looking for an *advanced* Customer Success Representative who can not only work with our highest ticket clients, but someone who can also help us to identify collaboration & content creation opportunities. 

This means we’ll need a fast learner with lots of experience not only in customer success, but also in content creation / case studies / webinars etc. 

We’ll also expect you to have great internet, a great webcam & background, and to present well! 

Customer Success responsibilities include:

- Take our clients under your wing immediately after they’ve signed up

- Periodic ‘check-ups’ to see if we can help with anything + inform them of existing & new features that may benefit them 

- 1 on 1 product demonstrations and live support meetings to help clients get the most out of their website and overall experience with AgentFire

Additional responsibilities include:

- Identify big wins and collaboration opportunities that we can use to promote AgentFire via email marketing, webinars and case studies

- Help us to create the aforementioned content (emails, webinars & case studies) 

Hourly Wage:

$25-$35+ per hour, commensurate with experience and qualifications. 

Working Hours:

We expect a standard 40 hour work week, although you’re free to work as many more hours as you’d like! 

Location:

This is a 100% remote position, and while we welcome applications from anywhere in the world, we do expect your working hours to have at least 3-4 hours of overlap with standard USA time-zones so that we’re able to communicate without big delays. 

Experience Requirements:

- 3+ years proven experience in a customer success or highly correlated role 

- 2+ years experience within a similar SaaS type company as AgentFire

- 1+ years experience working with WordPress or a similar CMS platform (we have our own custom CMS built on top of WordPress)

- 1+ years experience working in the US or Canadian real estate industry

- 1+ year 1:1 virtual support and/or consulting experience (we use Google Meets) 

- Experience leading or participating in Webinars and/or experience creating case studies

- Fluent written & spoken english

- Ticket support experience (we use Intercom) 

- Phone support experience

- Experience with project management platforms (we use TeamWork, ClickUp and Asana)

- Strong writing and editing skills

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If you think you possess all of these qualities, then we’d love to hear from you!!

To Apply:

If you think you’re a good fit, then please fill out our application here: https://form.typeform.com/to/E77gzfPC