Hi,

I’m Michel, the Head of Product at TestGorilla. We’re a fast-growing HR tech startup that helps teams make better hiring decisions faster and bias-free.

Over the past year, we’ve experienced tremendous growth. More than 5,700 companies have replaced CVs with our assessments to screen candidates in an unbiased and data-driven way. 

As we scale our efforts in 2022 and beyond, we’re looking for a Product Manager who’s passionate about building amazing product experiences and helping people land dream jobs. 

What’s in it for you?

• Helping shape a fast-growing HR tech startup as an early employee
• Fully remote position with bright, motivated, and friendly colleagues around the world 
• Competitive salary + Share appreciation rights (SARs)
• Flexible hours and vacation
• Paid parental leave 
• Remote working budget: €1,000 per year
• Learning and development budget: 3.5% of salary

The job in a nutshell

As a Product Manager, you’ll be responsible for creating and shipping products that help hundreds of thousands of users around the world land their dream job. 

Together with a cross-functional team, you’ll take ownership of translating our product vision and strategy into a roadmap, ensure seamless product delivery and drive feedback loops on what has been shipped. 

Your goal is to give our customers and their candidates the best experience possible out there! This is an amazing opportunity for a product manager that is looking to embark on an entrepreneurial journey and is ready to put a dent in the universe! 

You’ll spend time on the following:

• Define a vision, strategy and roadmap that drives maximum impact for your area of the customer and candidate experience
• Drive product execution: gather requirements, define functionality, set goals, deliver with your team against these goals, resolve quality issues
• Work with cross-functional stakeholders (Customer Success, Sales, Marketing, etc.). to factor their requirements into product decisions
• Talk to users on a regular basis: our customers that create assessments as well as candidates taking the assessment
• Leverage data and user insights to create solutions that satisfy and solve user needs
• Create clear and thoughtful documentation that can easily be understood and used by both technical and non-technical stakeholders
• Ensure UX and product-led growth is at the heart of what we build
• Gain a broader understanding of trends in the HR and HR-tech vertical that impact product development
• Work in a collaborative, talented distributed team across the globe

Here's what we are looking for:

• You are inspired by our mission to put one billion people in dream jobs
• You are fully aligned with our values
• You have a track record of shipping and scaling high quality products that effectively service the needs of both customers and the business
• You have creative and innovative problem solving skills and feel comfortable engaging in detailed conversations about strategy and product design with both non-technical and technical audiences
• You are data driven and use that skill to drive strategic decisions for the product you are working on. Making sure we tackle the biggest opportunities in the most effective way
• You’re able to think big, but start small. You can establish a north star for your product while maintaining an agile mindset towards getting there.
• You have a user-first mindset. You’re passionate about understanding their needs and continuously improving their experience
• You have strong collaboration and relationship building skills that allow you to build cross-functional relationships
• You have excellent communication skills (both written and verbal) and attention to detail
• You are comfortable with ambiguity and thrive in the fast paced environment of an early-stage startup that is operating remotely around the globe

_We typically expect candidates with at least 2  y. of experience in a Product Management position to have the skills mentioned above.

Bonus points if…

• You have experience working in a high growth product-led startup
• You have domain experience working in HR-tech and/or SaaS
• You have led detailed short-term product roadmaps while keeping the longer term vision intact
• You have strong experience with UI/UX design, and you are passionate about design and creating beautiful products

Interested?

We don’t offer rainbow glitter unicorns or dog-friendly offices (we literally don’t have an office), but we do offer real people, solid core values, and a product meant to give everyone a fair, unbiased chance at their dream jobs.

Here at TestGorilla, we eat our own dog food. We use our assessment platform to make sure we make the best hiring decisions faster and bias-free. 

So if this role sounds like a good fit for you, I’d like you to apply by taking this assessment. This will take about an hour and will focus on your soft and hard skills required to succeed in this role. It’s also a great opportunity for you to get to know our product!

After passing the assessment, your first round of interviews will zoom in on your product management competencies. In two sessions we’ll e deep into product delivery, stakeholder management, product strategy and more.

The final round consists of two interviews with people you’ll collaborate with in the organization and a presentation of your case resolution.

If you’re hired, I’ll do everything I can to help you succeed at TestGorilla and throughout the rest of your career!

TrendSpider is seeking a Senior SAAS Customer Data Analyst to work outside the departmental hierarchy to help us analyze and understand our customers better, so that we may improve our products and processes across the company and accelerate our growth. 

**

• Collect and analyze data about TrendSpider customers via existing analytics platforms (Google Analytics, Survey Monkey, InnerTrends, Stripe Sigma, BareMetrics, and our proprietary Cancellation System) or platforms of your choice.
• Generate actionable insights for other TrendSpider departments based on this data with the specific goals of:
  •  improving conversion rates on free trials
  •  increasing renewal rates on existing customers
  •  increasing product stickiness
  •  growing user engagement in the product itself
  •  reducing service cancellation rates.

The challenges you will work to solve

1. Analyze customer behavior data and establish defined customer profiles.
   Use data to define a profile of our ideal customer (trading style, tools used, customer source, demographics, persona, etc.) using collected and computed data (platform usage data, lifetime value, overall spend, mrr, low churn, etc.) Communicate this to the Marketing team so they can work to acquire more ideal customers. (e.g. increase the quality of traffic). Use this data to build a predictive model so we can identify our ideal customers early to convince them to renew faster. 

2. **Analyzing customer renewal data and cancellation/churn reasons.
   **Work to understand the reasons for churn across different cohorts of users and communicate this to the Marketing, Customer Success and Development teams so that they may use this knowledge to improve the product, improve the effectiveness of customer support and training services, and help better inform marketing decisions. Use this data to build a predictive model so we can identify at risk customers early.
    
3. Identify other short term and long term areas for improvement across the company.
   Analyze all aspects of customers’ behavior in correlation with metrics which matter to us (retention, lifetime value, etc) to seek patterns and abnormal correlations or unexpected spikes/valleys. The goal is to invest time into seeking low hanging fruit (discovering obvious issues / identifying quick and big wins).

Qualifications

• Previous experience working on a SAAS project
• Previous experience in developing analytical framework to analyze complex business problems and using analytics to drive business results
• Previous experience to transform, manipulate and analyze data
• Ability to frame business problems into analytical outputs and translate back to business needs
• Ability to construct, manipulate and work with large datasets

Hours and compensation

• Full time with flexible schedule (at least 3 hours overlap with CST per workday) 
• Report to CEO and CTO
• Competitive salary based on experience 
• Sponsored health, dental and vision insurance (US staff only) 
• Flexible PTO policy

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

At Tettra, we make software that helps hundreds of teams create an internal knowledge base to answer repetitive questions in chat and onboard new hires faster. We use our own product every day to help our own team operate too.

We’re a small, 100% remote company that’s growing our customer base and team quickly. We believe in optimizing for the long-term, which means we operate at a sustainable pace and are financially sustainable.

You’ll be the first marketer on the team, which is a unique opportunity to directly impact how we attract new customers and learn how a small software company operates directly from the founders.

**This is a full-time, remote position based in the US.

**

• As our first Digital Marketing Manager, we want you to bring your experience and ideas to help grow our company and attract new customers.
• You’ll own growing our email list of contacts and work to keep them regularly engaged with our brand.
• Manage external creative & content production teams.
• Keep track of how our product changes and send regular product updates to our customers.
• Update our marketing website to reflect product and strategy changes.
• Identify and recruit marketing partners with overlapping audiences and work with them to create shared value.
• Analyze and continuously share your results with the rest of the team.

**

• You have excellent English writing and communication skills.
• At least 3+ years of experience in a relevant marketing role – preferably at a SaaS company or an agency with SaaS clients.
• You are tech-savvy, naturally curious, and have a history of learning new skills or finding an answer through self research. This is especially important in a remote company because you won’t always have someone to ask in the moment for an answer (and is the main reason why we built our product.)
• You love to share your learnings and back them up with data, doing so with tools like Google Analytics, Amplitude, Databox, or an equivalent.
• You have experience with an email automation solution and CMS. Mailchimp and WordPress experience specifically is a plus.
• You excel at self management and can keep yourself organized, productive, and motivated to hit your goals.
• You are US-based and able to overlap with teammates EST to PST timezones.

**

• Competitive salary – Our goal is to hire the best people and compensate them fairly. Our salaries are based on Boston-area rates and we pay the same no matter where you live in the US.
• Asynchronous culture – We are a results-driven team and operate mostly asynchronously. We don’t care where you’re based in the US and what hours you work, as long as you can meet the expectations of your role.
• Flexible vacation – Take time off when you need it. All you need to do is just give the team some notice ahead of time and coordinate coverage. We recommend taking at least 3 weeks off in addition to public holidays, but there are no firm rules. We trust you to take the time you need to be productive.
• Health, dental, and vision insurance – We cover 100% of you and your family’s insurance, including dependents (US residents only)
• 401K matching – We offer a retirement plan with matching (US residents only)
• New-hire success package – We will buy you a new Mac laptop or equivalent of your choice, and provide you a $750 stipend to spend on improving your remote setup like a big monitor, a standing desk, high-quality webcam, or whatever else you need.
• Personal development – Up to $500 per year reimbursement to spend on learning to improve your knowledge and craft through our Free Books & Courses program.
• Transparency – We believe that access to information is key to making the best decisions. Therefore, everyone has full access to business metrics and financial information about the company. You’ll know our revenue, goals, growth rates, and cash on hand so there’s no surprises.

**

• We are remote – We are a fully remote company and don’t have an office. We believe in trust and autonomy. Our internal operating system is geared towards asynchronous communication, common goals, and evaluations based on results. It doesn’t matter if you’ve worked like that before as long as you can ask good questions, collaborate & communicate well in primarily written form, and hold yourself accountable to get your work done.
• We are a calm company – We believe in work/life harmony. Our team works a solid 40-hours per week during whatever hours work for us inidually, then we sign off in the evenings and on weekends to do what we enjoy outside of work — like spending time with friends & family, self improvement, or interesting hobbies. We scope our work to only the most important tasks and get those done by not wasting time on pointless status meetings, brainstorming discussions, or projects that aren’t actually important.
• We use our own product every day – We use our own product to share knowledge and document our processes internally.
• Everyone has a voice – We believe that good ideas can come from anywhere. We hire smart, ambitious people like you because we want to hear your thoughts.
• We are using our leverage for good – We currently donate 1% of all revenue to help fight climate change through Stripe Climate. We also offer discounted Tettra accounts to qualifying nonprofits to help their teams work more effectively to do more good in the world.

At Tettra, we believe that erse teams result in better products and experiences for our customers and are more interesting to work on too. We are an equal opportunity employer and are committed to building a company that embraces and celebrates ersity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status.

Experience Remote done Right. Over 20 years of remote experience, all 500+ staff are 100% remote and we still grow vibrant relationships and provide exceptional opportunities for career growth while working with stellar clients on ambitious projects

**

• Bachelor’s degree in a discipline relevant to analytics and/or client services (For example Business, Marketing, math, Economics, Political Science, International Relations, etc.)
• Minimum 3 years post-baccalaureate work experience with a fast-growing or Fortune 500 calibre organization
• Willingness to learn from the ground up, no product-specific experience necessary. Our team's backgrounds vary from Client Services to Project Management, Sales, Marketing and several in-between
• Strong track record of work-based success with tangible achievements attributable to you
• Exceptional analytical and quantitative problem-solving skills
• Confidence in regularly communicating complex ideas to internal teams and external clients both verbally and in writing
• Located within the United States or Canada; please note this is a full-time, W2 role. Must be able to pass a background check.

Responsibilities:

• Interact with clients and build relationships while ensuring their needs are being met
• Translate complex business problems into easily digestible narratives
• Facilitate communication between Frontend and Backend development teams, DevOps Engineers, UI/UX Designers and clients
• Assist development team in removing blockers and getting questions answered
• Document requirements provided by the client as user stories and acceptance criteria in a scrum backlog
• Consult on UI/UX design and usability

Why Clevertech is an amazing place to work at

At Clevertech, you can expect that you will:

• Be 100% dedicated to one project at a time so that you can hone your skills, innovate and grow
• Be a part of a team of talented and friendly senior-level developers
• Work on projects that allow you to use cutting edge tech. We believe in constantly evolving your mastery

The result? We produce meaningful work and we are truly proud and excited to be creating waves in an industry under transformation.

DataKitchen

Cambridge, MA

DataKitchen provides the world’s first DataOps platform for data-driven enterprises. Our platform enables analytic teams to deliver value quickly, reduce errors, and use the tools that they love. 

**Job description

DataKitchen is looking for a technical documentation specialist. This role will work with people from all parts of the company, including product owners and developers, services teams, marketing, and support, to develop, publish, and maintain the following artifacts.

• Comprehensive online and printable product documentation
• Release notes
• Getting started materials
• User training courses

At the time of hire, you must be physically located within GMT+1 (e.g., Italy) to GMT-8 (e.g., WA, USA). We will not consider candidates outside that time zone range because we value close collaboration and working sane hours.

Responsibilities:

• Write and maintain high-quality technical documentation in a clear, consistent and precise style.
• Document complex and evolving software products in an organized and efficient way.
• Create user-focused learning paths that empathize with users facing difficult technical and project problems.
• Maintain and administer the DataKitchen Documentation Library portal and its contents, including online help, context-sensitive help, installation guides, and other reference publications.
• Maintain the DataKitchen DataOps Academy training portal and its resident courses and learner accounts.
• Collaborate with marketing and sales teams to produce consistent product messaging and to reach all target audiences.
• Provide recommendations to developers on user-interface text elements.
• Participate in Agile scrum ceremonies.
• Champion the value of documentation and enlist all parts of the company in the effort.

Desired skills and experience:

• Proven experience producing documentation on complex software products for multiple audiences.
• Experience learning new software products and acquiring in-depth knowledge of their use.
• Experience with help authoring and hosting tools, such as ClickHelp, RoboHelp, or MadCap Flare, and single-sourcing techniques.
• Excellent skills in American English grammar, word choice, tone, spelling, and sentence structure.
• Experience using static and video screen capture tools, performing basic image and video editing.
• Ability to create diagrams and simple graphics to explain complex technical concepts.
• Familiarity with design and layout principles and tools like PowerPoint, Google Suite, Lucidcharts, and Figma.
• Ability to decipher basic application code to gain a general understanding of what it is doing.
• Familiarity with command line interfaces and APIs.
• Familiarity with agile development methodologies and developing content iteratively.
• Ability to collaborate with team members of different cultures and skill levels.

We make our customers wildly successful while respecting each employee and person we work with. We move fast, love and learn from our errors, and fall forward. We embrace Agile Values and Principles.

DataKitchen is committed to being remote-first. Our employees are in the US, Argentina, Brazil, the Dominican Republic, Italy, Portugal, Jamaica, Sweden, and other locations -- including the Republic of No Fixed Address.

We do not work with recruiters. For everyone else, please apply by sending your resume to [email protected]. DataKitchen is an EEO company.

Equal Employment Opportunity Statement: DataKitchen, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable US federal, state and local laws. DataKitchen, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. DataKitchen, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, genetic information, disability or veteran status. Improper interference with the ability of DataKitchen, Inc. employees to perform their expected job duties is absolutely not tolerated.

A background check is required.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

Independent Partnership Program

Outline

We provide you with expert guidance, materials, and skills to master the job application and interview process so you can acquire multiple full-time remote positions in the digital marketing space while we run and take care of all the digital marketing requirements and responsibilities for each new job you acquire.

Background

This idea of stacking remote full-time digital marketing jobs came about a little over a year ago.

As media buyers ourselves, we were sick and tired of working full-time jobs handling 15-25 client accounts at one time, with workload and client management always increasing, yet still getting the same abysmal salary.

Then, thanks to the influx of thousands of untrustworthy and underperforming marketing "agencies" tons of businesses started to move digital marketing roles in-house. These businesses hire 1 media buyer to run all the ad campaigns etc for the business itself. But here's the great part: We could now make the same amount of money doing the digital marketing for 1 business as we were for 15-25 different businesses(or clients).

That's where job stacking came in. This opportunity gave us the ability to stack these full-time digital marketing gigs while outsourcing our digital responsibilities and continuing to stack jobs and be the face of each job.

What’s In It For You

Instead of going about job stacking on your own...

Which will most likely lead you to apply for the wrong job roles, hardly ever hearing back from companies regarding your job applications, and if you're even lucky enough to land 1 or 2 jobs, having to rely on risky, inexperienced freelancers from Fiverr to do the work for you.

Ultimately, this will result in you giving up after only a couple frustrating short weeks.

Luckily, that's where we come in!

By becoming and independent parter with WM, we take all the guess work out of job stacking and guarantee you are successful right from the beginning.

Not only will we give you all the resources, tools, and trainings necessary to help you stack multiple remote full-time digital marketing jobs the exact right way, but you are assured to keep your new hard earned jobs for the long-term because you will have the choice to outsource the digital marketing responsibilities of your new jobs to our highly experienced and vetted media buyers.

Final Notes

This is a partnership opportunity. Please submit your resume and application. If you qualify, we will reach out to you via LinkedIn to send over more information on how to get started.

Earnings Potential

Some of our partners have 2-3 jobs pulling in around 8K / month while our more ambitious partners have anywhere from 4 - 8 jobs pulling in anywhere from 12K - 32K / month.

What you put into the partnership is what you get out of it. How many jobs you would like to try and stack or how much you think you can handle is completely up to you.

Lastly

We know this is a unique premise and opportunity. If you don't quite fully understand everything about the program, no worries, we will answer any and all questions or concerns and make sure you 100% understand what exactly a partnership with us entails.

Absolutely No Fees or Payments Are Required To Become An Independent Partner.

AmaZix’s PR and Marketing ision handles day to day operations of community management, social media content creation, long form and visual content creation for various blogs and news sites (i.e.: earned media, paid content, Medium), in addition to marketing research, strategies, and ongoing implementation (i.e.: viral giveaways, contests, email drip campaigns, etc).

Now is your chance to become the newest team member of the User Acquisition (PPC) team.

Applicants should be prepared to work in an online remote environment, utilizing Telegram, Discord, and Zoho Projects for collaboration and work assignments, and are expected to learn and become well versed in multiple projects being represented by AmaZix.

-Requirements & Responsibilities-

Engage in Strategic Planning to improve brand awareness, engage social communities, drive traffic and leads to clients websites.

Extensive knowledge of social media platform inner workings, efficiency workflows, and platform limitations.

Comfortable establishing look-a-like audiences, setting geographic and demographic filters on common ad platforms

Must have sharp knowledge of Onpage, Off Page SEO & CRO Techniques

Excellent working knowledge of common SEO tools (Ahrefs, Screaming Frog, Semrush, Google Analytics, Google Search Console,  Google Ads, KeywordsTools.io, Hotjar)

Must be familiar with all the PPC Platforms

Native Advertising, Programmatic & Other Digital Marketing Channels will be Plus Point

-Qualifications-

• Self-starter, ability to remain focused and work diligently 100% remote from home with minimal management direction
• Strong, professional written and verbal communication skills in English (REQUIRED)
• Past experience in digital marketing, PPC, and SEO workflows (min. 5 years experience or more. Please list references when submitting a resume.)
• Must be familiar with Facebook Business Manager, Twitter Business Insights, Ads Manager, and preferred experience with Zoho, Telegram, Slack, and Google Products
• Ability and confidence to manage a minimum of 8 - 12 accounts on a monthly base
• Excellent knowledge of cryptocurrency trends
• Ability to work independently, under pressure, and in a fast paced changing environment
• Be responsive and respect deadlines while taking the initiative to create own deadlines and expectations for supporting team and client
• Intensive time management in order to complete tasks on one's own time schedule
• Ability to work well in a collaborative environment
• Strong interpersonal skills and a team player with a positive attitude and eagerness to learn
• Time management: the ability to multitask and prioritize deadlines
• Maintain a good level of design quality and strong work ethic
• Willing to contribute and work as a team

Enjoy working remotely with a erse team in a challenging and changing market segment. Company culture promotes and encourages out of the box solutions and new ideas. Get the chance to learn new Blockchain projects early in their development period before they come to market.

**

Sendwave is on a mission to make sending funds to loved ones as easy and affordable as sending a text. What makes us stand out in a sea of similar apps? We deeply care about the diasporas and communities we serve — and that comes with a sense of connection to the markets we operate in. We strive to make life better for everyone who touches our product. That means recognizing and honoring the human experience behind sending money. We do that by remaining fee-free in most of our markets and offering round-the-clock customer care.

Our app is currently available in the United States, United Kingdom, Canada, and parts of Europe, and sends funds to 19 receiving countries for over 500,000 users. We currently have a 4.6-star rating on Trustpilot — people put their faith in us to deliver their money quickly, securely, and affordably. And we’re pretty darn proud of that.

**

What we’re most proud of though is our brilliant, creative, and tenacious team. Our remote-first workplace means you’ll be working with Sendwavers in Europe, Africa, South America, and the U.S. that all share a core set of Sendwave values. What exactly are those values? Glad you asked.

1. Prioritize fearlessly.
   There will always be more problems to solve and opportunities to pursue than we have the capacity for. We’re not afraid to say no and are willing to let fires burn, knowing that to win we must discern and execute decisively on the vital few rather than the important many.
2. Take full ownership of the outcomes we’re responsible for.
   Our job is not to do what we can to solve a problem. It's to ensure that problem is solved. If an attempt to solve a problem doesn't work, we seek an alternative. If we need help, we request it, and, if necessary, demand it.
3. Forge a erse team and inclusive culture.
   We believe the challenges we’re addressing will be best met by a truly global, erse team, working together. We’re not naive to the systemic bias and discrimination that make this easier said than done, so we check our egos, listen deeply, and measure progress towards making this a fundamental part of our success.
4. Maximize our rate of learning.
   We view projects as ever-evolving drafts and welcome opportunities to discover that what we had in mind won't work so we can move to an even better end state. Most importantly, we do this fast. The faster we run these loops — as a company and iniduals — the faster we’ll achieve our mission.
5. Embrace embarrassing honesty from ourselves and others.
   We function best when we're open and honest with one another — especially about our challenges and doubts. We lean into uncomfortable conversations and support our colleagues when they do the same.
6. Maximize energy, not time spent.
   We measure our own and others’ contributions by objectives reached, not time spent. Living a full life outside of work is necessary for high achievement over the long term.

Your key areas of focus :

We are expanding our CRM team and are looking for a CRM Specialist to join us and support our expansion.

This role requires at least a year of CRM experience working on conversion improvements and lifecycle communications across multiple channels, ideally for an application-based business, with a strong analytics experience.

Working closely with the CRM Lead, you will work on:

1. Improving existing and designing new cross-channel marketing automation and customer journeys.
2. Analyze results and propose new data-driven iterations and automation.
3. As a member of the CRM team, you’ll also take a vital part in helping to launch new markets and work on cross-team projects across Growth Marketing

In your first few months you’ll:

1. Maintain, iterate and improve our current onboarding communications for new users
2. Design and implement new marketing automation towards retention and reactivation of our churned users
3. Create a marketing automation testing plan
4. Run the marketing automation execution and reporting

What you bring to the table:

• Experience in running lifecycle communications in a marketing automation platform (we use Braze at Sendwave)
• HTML, CSS, and Shopify Liquid (or similar) coding proficiency
• Aptitude for logical thinking and marketing workflows construction
• Project management skills and a track record of meeting deadlines
• Understanding of performance marketing metrics
• Native or fluent in English
• Work authorization: You must possess the right to work in the country you apply for
• Provide wider time zone coverage for the CRM team by being based in the Americas

Bonus points if you:

• Have used Braze and Looker before (if not, similar tools)
• Speak Spanish - a lot of our users do!
• Are proficient in any other language our users speak
• Have SQL skills
• Have experience working for an app-based business
• Are a self-starter, take initiative, and require little day-to-day direction to be successful
• Are driven by numbers, able to work autonomously, and understand that teamwork is key to success
• Are passionate about achieving Sendwave's mission and are excited at the prospect of lowering remittance costs for the communities we serve.

**

• Location: For this role, we are targeting candidates in the US, Canada, or Costa Rica.
• Our company is 100% remote, and has been since we were founded. Sendwave hires new team members in countries around the world. All of our roles are remote, however, some roles may carry specific location-based eligibility requirements. Our Recruiting team can help answer any questions about location as we move further into recruiting process.
• Compensation is localized based on where the applicant has the pre-existing legal right to work and where they will do the majority of their tasks:
• US USD Level 1- 65,752 | Level 2 80,000
• Canada CAD Level 1- 89440 | Level 2- 102,749
• Costa Rica CRC Level 1- 26,076,260 | Level 2- 30,523,634
• For this role, we are anticipating travel for about two weeks out of the year, for companywide and team-level meetings.
• Major benefits:
• Subsidized health insurance and retirement contribution matching (both vary from country to country)
• 26 weeks of fully paid parental leave and subsidized fertility assistance
• Unlimited vacation with a 20-day minimum requirement
• $10,000 annual charitable donation matching

#LI-remote

**

• Our team of over 400 employees, fully distributed across the world. We are working from coffee shops, homes, and coworking spaces — making us one of the larger fully distributed growth-stage startups in the world.
• Proud parents, community organizers, farmers, play in bands, teach yoga, YouTube influencers, former Olympians, and serial entrepreneurs.
• We collectively speak over twenty languages, including Akuapem, Amharic, Bengali, Ewe, Fante, Ga, Igbo, Kalenjin, Luganda, Oromo, Somali, Swahili, Wolof, Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Irish, Italian, Latvian, Lithuanian, Maltese, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish and Swedish.
• Our new collaborators at WorldRemit, another remittance company. We recently joined forces, and we’re excited about the ways we can continue to provide the best service to our users.

**

Applications will be reviewed on a rolling basis. If interested, please submit your resume along with a cover letter highlighting why your experience demonstrates you meet the requirements of the role. Please also indicate the countries in which you have work authorization.

_Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Sendwave is a place where everyone can thrive. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to wake up every day.

We are looking to expand our sales representative team we are looking to hire a driven Sales Rep who would take inbound sales appointments with potential customers and clients.

We are extensively growing our organization with a team that operates from a foundation built on community, positivity & teamwork.

The responsibilities include:

• Connecting with leads who don't book an appointment
• Converting sales appointments into closed deals
• Preparing proposals and solutions for potential customers
• Answering customer questions about our features and benefits
• Following up with potential customers
• Making sure company products are delivered to customers in a timely manner

Benefits of this position are:

• Fully remote (work from home)
• Flexible hours (within reason)
• Pre-booked inbound sales appointments
• Competitive on-track earnings with bonuses

Requirements

• High school diploma or GED
• Sound consultative selling skills
• Strong negotiation skills
• Strong follow up skills
• Strong pipeline management skills
• Effective communication skills
• Exceptional customer service skills

**

Sendwave is on a mission to make sending funds to loved ones as easy and affordable as sending a text. What makes us stand out in a sea of similar apps? We deeply care about the diasporas and communities we serve — and that comes with a sense of connection to the markets we operate in. We strive to make life better for everyone who touches our product. That means recognizing and honoring the human experience behind sending money. We do that by remaining fee-free in most of our markets and offering round-the-clock customer care.

Our app is currently available in the United States, United Kingdom, Canada, and parts of Europe, and sends funds to 19 receiving countries for over 500,000 users. We currently have a 4.6-star rating on Trustpilot — people put their faith in us to deliver their money quickly, securely, and affordably. And we’re pretty darn proud of that.

**How we work

What we’re most proud of though is our brilliant, creative, and tenacious team. Our remote-first workplace means you’ll be working with Sendwavers in Europe, Africa, South America, and the U.S. that all share a core set of Sendwave values. What exactly are those values? Glad you asked.

1. Prioritize fearlessly.
   There will always be more problems to solve and opportunities to pursue than we have the capacity for. We’re not afraid to say no and are willing to let fires burn, knowing that to win we must discern and execute decisively on the vital few rather than the important many.
2. Take full ownership of the outcomes we’re responsible for.
   Our job is not to do what we can to solve a problem. It's to ensure that problem is solved. If an attempt to solve a problem doesn't work, we seek an alternative. If we need help, we request it, and, if necessary, demand it.
3. Forge a erse team and inclusive culture.
   We believe the challenges we’re addressing will be best met by a truly global, erse team, working together. We’re not naive to the systemic bias and discrimination that make this easier said than done, so we check our egos, listen deeply, and measure progress towards making this a fundamental part of our success.
4. Maximize our rate of learning.
   We view projects as ever-evolving drafts and welcome opportunities to discover that what we had in mind won't work so we can move to an even better end state. Most importantly, we do this fast. The faster we run these loops — as a company and iniduals — the faster we’ll achieve our mission.
5. Embrace embarrassing honesty from ourselves and others.
   We function best when we're open and honest with one another — especially about our challenges and doubts. We lean into uncomfortable conversations and support our colleagues when they do the same.
6. Maximize energy, not time spent.
   We measure our own and others’ contributions by objectives reached, not time spent. Living a full life outside of work is necessary for high achievement over the long term.

**Your key area of focus:

This role requires 1-3 years of digital marketing analytics experience, including experience using Looker, Tableau other power BI tool.

In your first few months, you'll:

• Consistently look through our data for areas of opportunities and recommend data-driven ways to implement these wins
• Take a vital part in launching new markets and growing our existing user base
• Analyze and help manage monthly budgets of above $500K.
• Analyze and report in-channel and in-market performance and identify key trends
• Build and maintain advanced Looker dashboards
• Build out digital analysis tools
• Work hand in hand with the digital team to ensure a high level of usage of the data
• Work closely with the team to build new user acquisition strategies: defining hypotheses, analyzing results, and iterating through new tests as we optimize our user acquisition machine

What you bring to the table...

• Native or fluent in English
• Work authorization: You must possess the right to work in the country you apply for
• Experience reporting and analyzing digital channels (Facebook, Google, ASA, MMPs, etc.)
• 1-3 years of experience using Looker or other power BI tool to report and drive decisions.
• Interest in designing and improving looker dashboards
• Ability to automate reporting and build Google Sheets analysis tools
• Experience ing deep into growth data and providing actionable learnings from it
• Understanding and interest in performance marketing metrics

You might be a good fit if you

• Are obsessed with data and simplifying data for wider team use
• Enjoy building dashboards and tools to empower your team
• Find growth marketing in the digital space fascinating and are eager to grow and learn the ins and outs of performance marketing
• Are comfortable being scrappy, while staying critical when driving growth in the community via different digital channels
• Possess a bias toward action and testing, and are analytical and critical in your approach
• Quickly absorb new cultural settings and understand how they might impact Sendwave's strategy
• Are driven by numbers, able to work autonomously, and understand that teamwork is key to success
• Enjoy working across multiple countries and languages, and develop resilient strategies that utilize broad learnings, country-specific learnings, and macro-dynamics
• Are extremely detail-oriented and structured in the way you approach data and digital marketing

Bonus points if you:

• Have previous digital growth marketing experience with mobile apps
• Are familiar with the diaspora communities we serve
• Are fluent in multiple languages
• Have experience launching own projects
• Have experience working with BigQuery
• Have basic SQL skill

Key details:

• You can work remotely as long as you have reliable Internet access. You can be based in any of the following countries if you have the right to work there and will not need employer sponsorship during your employment duration— in the US, Canada, Costa Rica, UK, Germany France, Belgium, Kenya, and Senegal.
• Compensation is localized based on where the applicant has the pre-existing legal right to work and where they will do the majority of their tasks:
• US USD Level 1- 65,752 | Level 2 80,000
• Canada CAD Level 1- 89440 | Level 2- 102,749
• Costa Rica CRC Level 1- 26,076,260 | Level 2- 30,523,634
• UK GBP Level 1- 38,000 | Level 2- 44,481
• Germany EUR Level 1- 100,996 | Level 2- 105,975
• France EUR Level 1- 60,626 | Level 2- 67,313
• Kenya KSH Level 1- 5,089,269 | Level 2- 5,544,245
• Senegal XOF Level 1- 26,803,686 | Level 2- 29,698,815
• Belgium EUR Level 1 82,689 | Level 2 88,380

Major benefits:

• • 100% remote work.
    • Significant equity.
    • Subsidized health insurance and retirement contribution matching (both vary from country to country).
    • 26 weeks of fully-paid parental leave and subsidized fertility assistance.
    • Unlimited vacation with a 20-day minimum requirement.
    • $10,000 annual charitable donation matching.

#LI-remote

And best of all:

• Our team of over 400 employees, fully distributed across the world. We are working from coffee shops, homes, and coworking spaces — making us one of the larger fully distributed growth-stage startups in the world.
• Proud parents, community organizers, farmers, play in bands, teach yoga, YouTube influencers, former Olympians, and serial entrepreneurs.
• We collectively speak over twenty languages, including Akuapem, Amharic, Bengali, Ewe, Fante, Ga, Igbo, Kalenjin, Luganda, Oromo, Somali, Swahili, Wolof, Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Irish, Italian, Latvian, Lithuanian, Maltese, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish and Swedish.
• Our new collaborators at WorldRemit, another remittance company. We recently joined forces, and we’re excited about the ways we can continue to provide the best service to our users.

**

Applications will be reviewed on a rolling basis. If interested, please submit your resume along with a cover letter highlighting why your experience demonstrates you meet the requirements of the role. Please also indicate the countries in which you have work authorization.

_Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Sendwave is a place where everyone can thrive. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to wake up every day.

Time zones: EST (UTC -5), AKST (UTC -9), HST (UTC -10)

The Patient Access Network (PAN) Foundation is an independent, national 501 (c)(3) organization dedicated to helping federally and commercially insured people living with life-threatening, chronic, and rare diseases with the out-of-pocket costs for their prescribed medications. Partnering with generous donors, healthcare providers and pharmacies, PAN provides the underinsured population access to the healthcare treatments they need to best manage their conditions and focus on improving their quality of life. Since its founding in 2004, PAN has provided nearly 1 million underinsured patients with over $3 billion in financial assistance, through close to 70 disease-specific programs.

PAN is committed to recruiting a highly talented and erse staff on the grounds of equal opportunity and non-discrimination. PAN offers a highly competitive benefits package, including medical, dental and vision coverage, a 401k with employer match, a flexible spending account, and more.

As the Communications Manager, you will play a leading role in developing the PAN Foundation’s messaging, content, and communications products to convey our impact, expertise, and thought leadership. 

The Communications Manager will steward, grow, and refine PAN’s organizational and advocacy communications strategy and own multiple communications channels, including our organizational newsletter, advocacy newsletter, news and blog, and storytelling. The Communications Manager will be an expert at translating complex healthcare policy or public health information into digestible, compelling content and making connections across a broad portfolio of work. 

**Duties and Responsibilities

**Organizational communications

• Writes and edits organizational communications, including press releases, the organization’s blog, presentations, fact sheets, policy briefs, brochures, email newsletters, stories, and other communication materials for public dissemination. 
• Develops and manages the editorial calendar, pitches ideas, considering organization milestones, external events, and advocacy/public policy developments.
• Develops key messages on behalf of the organization and its initiatives, and maintains a system to track key messages and train staff on using them.
• Takes core concepts, data, or ideas and transforms it into an editorial format: whether the findings from a national poll, email newsletter, talking points for a presentation, website content, and more.
• Generates ideas to publicize PAN’s accomplishments, expertise, and mission
• Develops, writes, and deploys the monthly public-facing newsletter and other key organizational email announcements.
• Develops and executes organizational campaigns around key milestones. 
• Develops and maintains a repository of key messages for staff across the organization to use and access in public-facing materials, from our public policy work to programmatic impact.
•  Manages the yearly development of our annual impact report and cornerstone brand materials.
•  Assists in preparing research and advocacy reports for publication on PAN’s website.
• Updates and maintains an impact statistics internal document. 
•  Provides training to staff as needed on voice, style tone, and key messages.

**Advocacy and thought leadership communications

• Writes original, compelling content (op-eds, blog posts) around our advocacy and programs to position PAN as a leader in championing healthcare access and affordability. Produces high quality, concise drafts that distill complex data and healthcare policy topics.
• Advises and works in collaboration on advocacy website content, categorization, structure, and content governance.
• Translates national polling, research, or complex policies into digestible, compelling content for Congressional staff, policymakers, and patient advocates.
• Manages editing and publication of our issue brief policy research series. 
• Collaborates with the External Relations team on their legislative, grassroots, and third-party activities, including providing communications and messaging support.
• Develops communications campaigns for both a professional policymaker/thought leader audience and grassroots advocates, with an ability to tailor writing and content for each type of audience.
• Develops a branded advocacy newsletter and email list and develops strategies to grow the list and acquire new advocacy supporters.

**

• Develops a media monitoring strategy and biweekly clips report.
• Maintains historical press clips.
• Maintains list of reporters and outlets.

**

• Contributes final, high-quality copy for our website, including new landing pages, titles, and headlines. Structures website content in alignment with best practices with guidance from web content strategist.
• Leads PAN's long-form storytelling content and coordinates storytelling priorities, style, and initiative across Marketing and Communications.
• Conducts interviews and writes stories based on interviews with patients and family caregivers to tell PAN's story from all angles.
• Serves as the ambassador of PAN's brand voice across the organization. Updates PAN's written style guide and trains PAN staff on best copywriting practices.
• Provides key backup to other Marketing and Communications functions and provides support for other projects as needed.

Job Requirements

• 4+ years of experience writing clear, compelling, and persuasive thought leadership, advocacy content, and executive communications on behalf of clients or an organization. This position requires mastery of translating complex healthcare policy or public health information into digestible, compelling content and making connections across a broad portfolio of work.
• Strong command of writing for the web and digital channels.
• Demonstrated understanding of public health principles and the public policy/legislative process and landscape.
• 100% comfort and demonstrable experience in writing for different types of audiences and materials, from policymakers and Congressional staff to corporate donors.
• Comprehensive experience writing both long (articles, blog posts) and short form digital content (emails, taglines, CTA buttons, webpages).
• Strong ability to create compelling email newsletter content, optimize email content and layout, manage layouts and segmentation, and report on analytics.
• Deep understanding of email best practices.
• Have a firm grasp of content strategy and its impact on brand reputation and organizational goals.
• Be an advocate for clear and plain language.
• Desire to contribute to PANs mission and to serve as an ambassador for our voice and message.
• Ability to manage a range of projects and responsibilities concurrently.
• Comfort in a fast-paced, high-growth environment.
• Commitment to ersity, equity, and inclusion, both at PAN and in our external-facing work.

**

**

• Submit a resume
• Include a writing portfolio and/or links to at least two pieces of your best work
• Writing samples should be emailed to [email protected]

_

Note: We are mostly hiring outside the US (Pakistan, Jamaica, and Egypt have been our best spots so far), paying $3,200/month ($1,600 base + $1,600 commission with uncapped earnings). There's a lucrative career path for you at Community Phone, with leadership opportunities opening up all the time. We're growing 500%/year and need great people to help us build an amazing company. This is a boots-on-the-ground position to focus on recruiting in your home country.

TO APPLY, email your resume to [email protected] with the following:

• What are your major life goals?
• Please read through the paragraphs at the website (takes 5 minutes) joshua.energy/enneagram and include your results (your type) in your application.
• Please go to https://www.communityphone.org/ and send a 30 second screencast describing what we do. Go to https://www.loom.com/ to download free software to capture your voice, video, and screen, and then send the Loom link of your screencast with your application.
• Please list accomplishments/achievements/honors/sports victories/scholarships, etc. that you’re most proud of.

About You

As our sales recruiter, you will hunt for sales candidates through your network, by engaging with the community, posting ads on local University job boards, leveraging social networks and other means to reach out directly to candidates that fit our profile. You should be excellent at spotting talent, and convincing them to join a fast-growing startup. You should also be hungry to make quota for monthly bonuses.

What You’ll Be Responsible For

- Hitting quota every week and month

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2

Please do not apply for this role if you are not physically located in the Americas (UTC-6 to UTC-5 / EST or CST specifically). While this is a remote position, we can not consider candidates that are not based in these regions. You can find a detailed explanation in our Recruitment FAQs.

At Hotjar, we’re creating Product Experience Insights software for digital product teams. We help show how users behave and what they feel strongly about, so product teams can deliver real value, fast.

Reporting to the Sales Lead, we’re looking for creative, curious, and driven sales professionals to join our team and help more SMBs and mid-market businesses build better experiences for their users while growing their business.

If you have experience selling to inbound prospects and you enjoy working in a hyper-growth environment, this is a rare opportunity to join an early-stage, customer-centered, and 100% distributed team. You will manage a pipeline of inbound leads, whether that’s reactively offering your time and expertise or reaching out to prospects to guide them through their purchasing process.

You will:

• Manage a pipeline of opportunities at different stages in the sales funnel.

• Understand the needs and challenges of prospective customers by taking a consultative approach to selling.

• Conduct consultative calls and present webinars for prospects.

• Assist prospects with the procurement process in particular with their legal and security requirements.

• Work with technical members of the Hotjar team to ensure consistency, clarity, and accuracy in all recommendations provided to current and prospective customers.

• Communicate prospective customer needs to product managers and product teams to close the feedback loop.

• Help refine the self-service experience for leads that fall outside of the sales touch.

Requirements:

• 2+ years of sales experience, ideally SaaS and quota-carrying.

• You are technically minded. You can develop a deep knowledge of how Hotjar works, allowing you to speak clearly to customers and communicate their needs to our team.

• You are experienced with taking sales calls, diligently following up, and closing deals.

• Enthusiasm to adapt, learn via coaching, and contribute to an evolving sales team’s strategy.

• Experience with Salesforce or an equivalent tool.

• Desire to work in a respectful, transparent, and collaborative work environment, following Hotjar’s company values, culture and ways of working.

• Must submit to a background check confidentially processed by our third-party.

**Compensation Range:

The compensation range for this role is $67,000 to $77,000 annually + 40% OTE. This was established after performing market research and is aligned with our approach to compensation. We encourage all candidates to read our Recruitment FAQs to further understand our approach to compensation and how we structure our contracts.

In addition to the monetary compensation, we provide all team members with an assortment of unique and popular perks valued at more than €10,000 a year, plus stock options and 40 days of vacation. These have been chosen to reflect our values and ideals, be it encouraging constant learning with our Personal Development Budget, a great work/life balance with the annual leave and Holiday Budget, or a happy, healthy team with our Wellbeing Budget.

**Hotjar pledges to be a harassment-free and discrimination-free company, committed to equal opportunity. We believe people from different backgrounds, with different identities and experiences, make our product, and our company, better.

Time zones: EST (UTC -5)

The Patient Access Network (PAN) Foundation is an independent, national 501 (c)(3) organization dedicated to helping federally and commercially insured people living with life-threatening, chronic and rare diseases with the out-of-pocket costs for their prescribed medications. Partnering with generous donors, healthcare providers and pharmacies, PAN provides the underinsured population access to the healthcare treatments they need to best manage their conditions and focus on improving their quality of life. Since its founding in 2004, PAN has provided nearly 1 million underinsured patients with over $3 billion in financial assistance, through close to 70 disease-specific programs. 

PAN is committed to recruiting a highly talented and erse staff on the grounds of equal opportunity and non-discrimination. PAN offers a highly competitive benefits package, including medical, dental and vision coverage, a 401k with employer match, a flexible spending account, and more. 

The IT Specialist is responsible for working with PAN’s managed services vendor in applying PAN’s security policies and implementing enhanced security measures. The IT Specialist will be PAN’s SME on Microsoft Office products such as Outlook, SharePoint and Teams.  They will be responsible for implementing workflow solutions using SharePoint and Teams; troubleshooting Microsoft Teams and Outlook issues; and managing PAN’s Microsoft retention policy solution. The IT Specialist will also be responsible for implementing and managing a user management process across a portfolio of applications.  They will be responsible for working with PAN’s Director of IT and managed services vendor on implementing IT projects as the organization continues to mature its IT environment. 

Duties and Responsibilities

• Support PAN’s IT security program by managing the implementation and adherence of PAN’s IT security policy. 
• Develop and update PAN’s IT policies, and SOPs. 
• Support PAN’s IT audits and manage its response to audit observations.  
• Manage user access for PAN’s internal systems. 
• Monitor and manage user access to PAN’s systems using Microsoft’s Intune. 
• Utilize Microsoft SharePoint and Teams to develop solutions to optimize PAN’s business processes. 
• Manage Microsoft’s Information Governance retention policies.  
• Coordinate the purchase and distribution of PC hardware to PAN’s employees. 
• Troubleshoot PAN employee’s PC hardware issues. 
• Manage the communications between vendors and PAN staff related to system down time due to maintenance or system failures. 
• Interact with internal staff and vendors to resolve customer issues/inquiries, provide feedback and close loop. 

Job Requirements

• Bachelor’s degree in information technology, computer science or related field. 
• 1-3 years’ experience supporting an organization’s IT needs. 
• Familiarity with best practices around IT security. 
• Experience managing and administering SharePoint sites, specifically, site management, user management, creating automation workflows and managing document libraries.  
• Experience working with Microsoft retention policies.  
• Experience managing and administering Microsoft team rooms. 
• Proficient in Microsoft Excel, Word and PowerPoint.  
• Experience working with MS Power Apps, Yammer, Planner, OneNote, Google suite for business, adobe and tableau – is desired. 
• Experience performing Salesforce user management tasks. 
• Strong communication and writing skills. 
• PC hardware management and troubleshooting experience a plus. 
• Excellent organization and coordination skills. 
• Ability to work well under pressure and within tight timelines. 
• Ability to multi-task in a cross functional environment. 
• Ability to prioritize workload and consistently meet deadlines. 
• Strong communication and facilitation skills. 
• Possess strong behavioral skills: attention to detail, proactiveness, inquisitive, analytical thinking, etc. 
• Certifications for CompTIA Security+ a plus.  

Reports to:  Director of IT 

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Time zones: SBT (UTC +11), GMT (UTC +0), MSK (UTC +3), CEST (UTC +2), BST (UTC +1), JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4)

Please do not apply for this role if you are not physically located in Europe, Africa or the Middle East (UTC-1 to UTC+3). While this is a remote position, we can not consider candidates that are not based in these regions. You can find a detailed explanation in our Recruitment FAQs.

At Hotjar, we’re building Behavior Analytics software for businesses selling online. We make it easy for them to go beyond traditional web analytics and understand what users are really doing on their site.

Reporting to the People Operations Manager, we’re looking for an enthusiastic and organised person to join our growing People team. Working with the wider operations department, you will coordinate processes that enable our team to focus on creating value through the work they do. We want our team to be wowed at each touchpoint, and the Hotjar values should be evident in all your interactions.

This is a unique opportunity to join a People Operations team within an already successful and proven start-up as it continues to grow and evolve.

You will:

• Support the team with correct and timely communication, systems management, and documentation. You’ll be responsible for tasks across contracting, onboarding, probation, job changes, life events, performance challenges, and offboarding.

• Understand the need for quality people data, you will work to ensure this data and our records are correct, compliant, and complete.

• Assist the team in ensuring employment law is compliant in all of our entities and that we are following best practices. You would have responsibility for at least one country we employ in.

• Respond to incoming queries from team members

• Participate in projects to iterate on, or introduce new, people processes.

• Collaborate with other business functions such as Finance, BizOps and our Legal team

• Always strive to create a wonderful experience for our team members, whilst keeping in mind our core values

Requirements:

• Experience in a People Operations role; with demonstrated experience collaborating across functions.

• Experience working in tech companies, start-ups or scale-ups, and a preference for an environment sharing similar core values

• Able to create a wonderful customer experience, build rapport and strong relationships

• Experience of working in People Operations or HR in one or more of the following countries: Poland, Greece, South Africa, France, Ireland or The Netherlands.

• Desire to work in a respectful, transparent, and collaborative work environment, following Hotjar’s company values, culture and ways of working.

• Must submit to a background check confidentially processed by our third-party.

**Compensation Range:

The compensation range for this role is €60,000 to €80,000 annually where the offer typically falls in the range of €65,000 to €70,000. This was established after performing market research and is aligned with our approach to compensation. We encourage all candidates to read our Recruitment FAQs to further understand our approach to compensation and how we structure our contracts.

In addition to the monetary compensation, we provide all team members with an assortment of unique and popular perks valued at more than €10,000 a year, plus stock options and 40 days of vacation. These have been chosen to reflect our values and ideals, be it encouraging constant learning with our Personal Development Budget, a great work/life balance with the annual leave and Holiday Budget, or a happy, healthy team with our Wellbeing Budget.

**Hotjar pledges to be a harassment-free and discrimination-free company, committed to equal opportunity. We believe people from different backgrounds, with different identities and experiences, make our product, and our company, better.

You'll help customers use TinyPilot's software and hardware products. Your typical tasks will include:

• Assist users who request support in TinyPilot's Help Forum.
• Assist users who email TinyPilot's support email.
• Add and maintain support articles.
• Create tutorials for customers (like this one).

The time commitment is 10-20 hours per week.

Compensation

$40/hr (USD)

Location

Remote

Perks

• Fully remote work
• Flexible hours
• Minimal meetings (once a month check-ins)
• No on-call rotation
• Free TinyPilot Voyager 2
• Work with a growing, bootstrapped startup

Requirements

• Strong written English
• Comfort with the Linux OS
• Comfort with common UNIX utilities (e.g., grep, curl, apt)
• At least two hours of TinyPilot's working hours (9am-6pm, New York time zone)

Nice-to-haves

• Experience using a Raspberry Pi
• Experience writing bash scripts
• Experience using HelpScout

Hiring process

1. Complete an application form.
2. If you're a good match, I'll send you a list a of three actual support requests TinyPilot has received, and you'll draft responses.
   • This should take 30-60 minutes.
3. If your sample answers are strong, I'll make you an offer to work on a trial basis at full pay.
   • If I decide not to move forward with your application, I'll still provide constructive feedback about the answers you provided.
4. After a few weeks, we decide whether to continue working together long-term.

Michael Lynch, TinyPilot's founder reads every application personally.

If you take the time to write me a note about this specific position, I'll send you an inidualized note back, even if I decide not to move forward with your application.

About Us

Maharishi Foundation International (MFI) is a US-registered non-profit that supports the development of new technologies and outreach opportunities for the worldwide Transcendental Meditation® (TM®) organisations. Over the past 60 years, more than 10 million people worldwide have learned the TM technique through personal instruction by tens of thousands of certified teachers. 

MFI is a growing, fully remote team of around 50 people, located around the globe but mainly in North America and Europe. As an organisation we are committed to leveraging modern technology and progressive management practices to make the TM technique and its related programmes more available to people everywhere. 

We favour a healthy and balanced work environment with opportunities for personal development.

Job Summary

We are seeking a curious and motivated Product Analyst to join our team to be responsible for using data to help the product and engineering teams understand the performance of our current products as well as generating actionable insights to shape our product strategy going forward. You will be the expert in our organisation in turning data into insights – both in scalable, repeatable ways and in novel exploratory ways too. This remote role is part of our product team, and reports to the Director of Product based in Czechia.

About You

You love to work with data as much as you enjoy communicating your findings to an interested audience. You are excited about finding ways to help our product and engineering teams to provide more value to our customers using insights derived from data. You are comfortable working at the interface between business, analytics and engineering. You are a strong team player and know that results come from great people working together around meaningful ideas. You are excited by our mission and want to help us achieve it.

Responsibilities

• Using data to identify, prioritize and answer questions essential to the product discovery and development process
• Generating actionable insights to shape our product strategy via exploratory data analyses
• Create and maintain reports and dashboards for the wider team and external stakeholders to measure business performance
• Enabling data-informed decision making by defining, implementing and monitoring key metrics in dashboards
• Supporting the planning process by forecasting impact of potential new features
• Aligning tracking requirements with product and engineering teams
• Informing the work of the product team by communicating relevant insights effectively

Skills and Qualifications

• 4-6 years of experience in product or data analytics role
• At least 3 years of work experience in a digital product company
• Very strong proficiency in SQL
• At least 3 years of experience with at least one statistical programming language (R or Python are a plus)
• Strong analytical thinking and product management knowledge
• Experience with A/B testing and its statistical foundations
• Strong knowledge of descriptive statistics, intermediate knowledge of inferential statistics
• Excellent communication and prioritization skills
• Ability to translate business requirements into actionable metrics and analyses
• Motivated for self-improvement and a healthy lifestyle, and open to / interested in meditation
• Excellent communication, presentation, and interpersonal skills
• Fluency in English (written and verbal)
• Ability to work autonomously and remotely

If you are passionate about this work but do not have all of the skills listed we are still interested in speaking with you and encourage you to apply!

Pay and Benefits

Our pay levels are set according to a formula that combines above-median market rate data for the role (we pay 55th percentile of market rate for this role, based on Payscale data) adjusted for your local cost of living based on Numbeo data.

We take the issue of equitable pay very seriously, and we apply our pay formula to all workers who work 80% or more of full time hours with us.

Diversity and inclusion

We care about ersity - we strive to ensure all of our team feel included and can bring their whole selves to work but we also know that this work is never ‘done’ or complete, and that we can always improve.

Our team is fully remote, living and working across 20 countries across the world, and we’d love to hear how you can add to our special culture at MFI.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

We are hiring freelance English speaking Online Data Analyst’s for a project aimed at improving the content and quality of digital maps, which are used by millions of users globally. The job would suit someone who is detail-oriented, likes doing research and has a good knowledge of national and local geography. 

This is a freelance position on a flexible schedule of up to 20 hours per week - you can work in your own time whenever work is available. You will be completing research and evaluation tasks in a web-based environment, eg verifying and comparing data, determining the relevance and accuracy of information. You will be provided with guidelines for each task, which need to be followed. The project offers a variety of tasks, and work is paid per task. 

**

• Full Professional Proficiency in English
• You must be living in The United States of America the last 2 consecutive years
• Ability to follow guidelines and do research online using search engines, online maps and website information
• You must have familiarity with current and historical business, media, sport, news, social media and cultural affairs in The United States of America
• Being open to work across a erse set of Task Types (e.g. Maps, News, Audio tasks, Relevance)
• Applicants must be 18 years or over. ID verification must be attached when submitting your application.

Working on this project will require you to go through a standard recruitment process (including passing an open book assessment). This is a long-term project and your work will occasionally be subject to quality assurance checks.

Why Join the TELUS International AI Community?

• Earn extra income
• Access to our community wellbeing initiative    
• Remote work & Location Independence
• Be your own boss
• Flexible Hours to fit in with your lifestyle 
• Be a part of an online community

What’s next?

 If this sounds like a role you’d be interested in taking on, please apply below.

https://www.telusinternational.ai/cmp/contributor/jobs/available/201

We're looking for a strategic operator to lead strategy and planning for our New Products team in Rappi Bank (Rappi’s challenger bank) to help design, build and launch new financial products. New Products is a lean cross-functional team at Rappi Bank that is building and scaling new ways to delight our customers, leveraging the Rappi Bank financial platform across 5 countries, Mexico, Colombia, Brazil, Peru, and Chile.

About the Role

As a member of the New Products team, you will be responsible for evaluating, defining and launching key product offerings as well as strategic planning of quarterly targets, rollout plans and projections. In addition, this role will participate in Weekly Business Reviews with the CEO-staff. This role is a great opportunity for an experienced inidual that is looking to transition from strategy to an operational role that is closely connected to product development, design and customer experience exposure across the entire New Products organization.

You're excited about this opportunity because you will…

• Strategize. By leading assessment and planning across the New Products team, this role will be instrumental in setting the direction of the New Products business - understanding what moves the business forward most effectively.
• Forecast. Through partnering with finance and analytics, this role will be responsible for setting and tracking all key metrics.
• Collaborate. While setting the right goals for the cross-functional team, this role will lean in on strategic, cross-cutting projects to ensure success during each quarter.
• Build. You'll have your fingerprints all over creating the strategy and product offering for growth of Rappi Banks’s next big businesses. This means everything from high-level strategy to nitty-gritty operational details.

We're excited about you because…

• You're organized. You thrive in creating structure out of nothing.
• You solve problems from first principles. You're excited to solve problems in innovative ways, and you resist "this is how it's always been done" thinking.
• You thrive with a erse set of responsibilities. You love working across a breadth of disciplines and teams.
• You're customer driven. You obsess over delighting customers and make decisions with the best interest and needs of customers in mind.
• You're analytical. You let data win arguments, and you're comfortable pulling your own data in SQL or modeling in Excel.
• You're persuasive. You are an effective communicator, speaking as if you're right and listening as if you're wrong. You meet people on their level.
• You act with urgency. Speed excites you. You prefer an accomplishment today to an accomplishment tomorrow.
• You're relentless. You do what it takes to win, no matter what.
• You have 5-10 years of experience. You've succeeded in a competitive, or challenging environment.

**

• You have experience in consulting, strategic planning or project management.
• You have a demonstrated interest or have a background in the financial industry
• You have startup experience by working at a startup, founding a startup or working on your own projects at the side.

We're looking for someone who is

• Ambitious
• High Energy
• Types Fast

If you're familiar with content marketing - great!

Workscope:

• Research and target keywords (ahrefs)
• Write blogposts yourself
• Manage our writers to churn out blogposts 
• Monitor google analytics and google search console
• Do A/B testing on email capture forms on our website

We've been doing content marketing for 10 years now. We have lots of processes and best practices in place. At the start, you'll maintain our existing processes. But with time, we expect you to be improving the firm and taking it to the next level.

This job is great for ambitious people who want a steep career trajectory. You'll be working directly with the CEO to lead our content marketing efforts. The last person to do this content marketing job recently left us to join Stripe for a 150k/yr marketing job.

The work will be challenging. Hours will be long at times. But you'll learn and achieve some incredible feats that'll set up your career for the long run.

Salary

**About Us

Previously, we operated across 4 domains. (with our highest domain rating at 40)

We're now merging all our 4 country domains into a single .com. We're targeting a DR of at least 45 by the end of 2023. 

It's a great opportunity to learn how to grow a brand new international website to a very high domain rating. 

Our company has been 100% remote since 2018. We're open to working with anyone from anywhere in the world.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

Transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners

Circle is building the modern community platform for every creator and brand in the world: think "Shopify for creator/brand-led communities". We make it really easy for creators and brands to bring their discussions, members, and content all into one place.

We're looking for a full-stack Senior Software Engineer (Rails/React) to work on growth-focused projects such as optimizing flows/conversion analytics, in-product viral loops, referral programs, and A/B experiments inside our core product.

This is a 100% remote role. We're now a fully remote team of 65 (and growing!) based in the U.S., Colombia, Portugal, India, Argentina, Slovenia, and other countries. We have a preference for candidates in U.S. and European timezones.

Check out our Careers page for more information about us.

**

• Work on Circle's growth-focused roadmap inside our core product
• Ship often and ship with care
• Improve the quality of our codebase and identify architectural deficiencies in your product area
• Engage in considerate, but robust, PR reviews with Circle's engineers
• Work closely with Circle's co-founders and designers throughout the feature spec + design process

**

• Significant experience working with Ruby on Rails and general familiarity with React
• Experience working with complex user interfaces and API design
• Strong judgement and attention to detail when it comes to architectural, product, design, and process decisions. Your judgement should inspire a high level of trust within the team.
• A desire to work in an environment which values speed of iteration and inidual autonomy
• (Ideal) 1-2 years of experience working on growth-focused projects

Want to be at the forefront of cutting-edge technology? Are you looking to work for a company that will push the dapps market to the next level? Bring your strong financial knowledge and passion for blockchain to a growing startup disrupting the industry.

DappRadar is the #1 global leader in dapp distribution and analysis. Based in Lithuania, we are propelling blockchain and decentralized applications into the future. As we scale our solution to clients worldwide, we are looking for a skilled, solution-oriented Head of Finance to join our team!

What will you do:

• Provide leadership, direction, and management of the finance and accounting team
• Implement DAO treasury and financial reporting
• Ensure all crypto operations are managed efficiently and accurately
• Help to formulate a crypto treasury strategy on the Traditional and DAO side. Advise the management accordingly
• Build and grow a high-performing finance department for the business
• Work collaboratively across the company to ensure alignment operationally and financially
• Work closely with different teams to formulate good budgeting practices and controls
• Asset management and long-term financial planning
• Ensure all crypto are correctly accounted for, and crypto accounting follows IFRS
• Overall responsibility for budgeting and all crypto finance operations

What we are looking for:

• Bachelor’s degree in Finance, Economics, Accounting, Business Administration or equivalent
• 5+ years of experience in the Finance position
• 2+ years of experience in the crypto or related field is a must
• Commercially astute, technically solid, and insightful with the ability to operate on both strategic and operational levels
• Strong process and financial control skills with a high level of attention to detail
• Excellent communication, presentation, and stakeholder management skills
• Proven ability to drive change throughout the organization

We offer:

• The chance to personally impact a successful & rapidly growing startup in an emerging sector
• An international team of highly skilled and motivated colleagues who help You to succeed and push Your boundaries
• Work with cutting-edge blockchain technology and unchartered territory
• Remote work and flexible working hours
• Personal learning budget & internal and external training sessions
• “Family first” policy
• Competitive salary & opportunity to join our stock options program (Specific compensation is offered based on work experience)

Seashell is looking to hire an Operations & Finance Associate to join their team. This is a full-time position that can be done remotely anywhere in the United States.

"

About Method

At Method, our mission is to make personal debt management self-driven and autonomous. Method's APIs makes it easy for developers to aggregate consumer debt data and embed debt repayment on their apps. Method works with over 5,000 financial institutions to enable payments to any type of consumer debt & bills – including credit cards, student loans, car loans, bills and mortgages – all through a single API. We manage the entire money movement process, including KYC, flow of funds, and banking partners, allowing developers to go-live in an evening.

We are hiring (our first!) Finance Lead to execute essential financial functions for Method Financial. You’ll work in partnership with our founding team to build and manage financial operations and processes.

The Day-to-Day

* Perform all accounting operations, including core processes such as month-end close, monthly customer billing, accounts payable management, and accounts receivable management.

Skills You’ll Need

* BA/BS in Accounting or Finance

Bonus points if you’ve...

* Hands-on experience and a proven track record in B2B \"as-a-service\" FinTech businesses such as the following sectors: BAAS, payments

Benefits:

* Home Office Stipend

There's no such thing as a 'perfect' candidate. We encourage you to apply even if you don't 100% match the exact candidate description!

",

As a Staff Front End Engineer at Playful Software, you will play a pivotal role in building out the initial platform and MVP release of our product. You'll have the opportunity to work directly with startup veterans to build a product from the ground up in a fun, productive environment.

What to expect:

• Work on the first version of the product platform with founders and the team
• Execute on building scalable and reliable front-end applications
• Work closely with engineers and designers to create a joyful user experience
• Participate in regular design and code reviews
• Make broad contributions to the website and/or mobile application
• Contribute to the overall direction of the company

Requirements

• Extensive experience creating front-end software for public-facing products.
• At least three years of experience in a modern JavaScript UI framework, such as React, Vue, or Angular
• Very helpful if you have extensive React experience
• You have 6+ years of professional front-end web development experience.
• You have a deep understanding of browser JavaScript (including the DOM and platform APIs).
• Experience with browser-based applications on mobile
• Typescript experience or experience with other strongly typed languages required
• A love for making beautiful user experiences
• Golang experience is desirable (our backend is in go)
• Understanding of object-oriented programming language (Java, Javascript, C++, C#, Ruby, Python)
• Excellent communication skills
• Experience in a startup environment, comfortable dealing with ambiguity
• Must reside in and be able to work in the US

Benefits

We offer great insurance for you and your family, flexible vacation time, 401k, co-working stipend and much more.

Our culture

Led by two seasoned entrepreneurs with engineering and business backgrounds, we are creating a team with a strong design and UX orientation. We value blending design and engineering innovation to create fun and delightful experiences.

We have done this before. We know how to build highly effective teams and a company culture that is a joy to be part of on a daily basis. We believe that to create fun and engaging experiences we need to have a lot of fun building them.

We pay full-time salaries and offer competitive health benefits. We value ersity across all dimensions and keep reasonable hours. Playful Software is in-person in Seattle and remote everywhere.

Our hiring process

Our interview process is a straightforward, behavioral interview about your past experiences, interviews with the founders and key staff, and meeting with our whole team. We value design and engineering excellence, product insight, eagerness for growth/impact, and the communication skills and empathy to collaborate well with a tight-knit team.

Founders

Darrin Massena and Mike Harrington are passionate about making software that is fun and easy to use. Darrin and Mike have built successful teams and startups from gaming to productivity and have roots in the game industry. Mike co-founded Valve Software and Darrin co-founded Spiffcode. Darrin and Mike teamed up to create the award-winning online photo editor, Picnik, which was acquired by Google in 2010.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

**About the role:

You have deep corporate and commercial experience and excel at quickly drafting, reviewing, and identifying the highest-priority revisions to a wide variety of commercial and employment agreements. You are a solutions-oriented, positive, and intellectually curious attorney who thrives on small teams. You have excellent judgment and can run projects with minimal supervision while knowing when to escalate an issue. You work quickly and efficiently while caring deeply about the quality of your work product. You enjoy taking the lead on projects and managing other attorneys and legal assistants, and naturally, take the initiative to solve problems and improve and streamline systems and processes. (Note: this role will not immediately involve managing other members of the legal team, but may grow into having that responsibility.) You are sufficiently experienced and confident as an attorney to embrace opportunities to do legal and advisory work outside of your primary areas of expertise, to meet the needs of a rapidly scaling and dynamic legal function and business.

Responsibilities:

• Draft, review, negotiate, and interpret a wide variety of commercial and employment agreements
• Advise on a broad range of commercial legal and employment issues and strategic decisions
• Work cross-functionally to identify, investigate and manage risks across the business
• Build and improve our standard form agreements and legal processes
• Help to resolve and avoid potential disputes
• Analyze and provide guidance on evolving rules, regulations, and trends impacting the tech and healthcare industries
• Assist in managing corporate matters, including board/shareholder matters and equity plan administration

What success looks like 90 days in:

• You now lead the process of drafting new—and reviewing and improving existing—commercial and employment agreements, and involve and coordinate with outside counsel, the Head of Legal and Risk, Director of People Operations, and other functions across the business, as necessary
• You have created new and streamlined existing processes to generate and update commercial and employment agreements across a number of different jurisdictions
• You have created and own a system for staying up to date on and ensuring the business’s compliance with evolving rules and regulations, including with respect to licensing and data privacy/security
• You are supporting the legal function and advising the business in other areas as needed, including with respect to the development and execution of new and existing products, initiatives, and lines of business

**

• JD, admission to a state bar, and at least 5 years of relevant transactional experience (preferably including at a top firm) in the U.S.
• Bias toward action and solving (not just spotting) problems
• Ability to take ownership of your work and manage projects independently
• Excellent communication and writing abilities 
• Comfort and skill navigating complexity and ambiguity and working on a leanly staffed team
• Ability to work autonomously and under pressure and meet tight deadlines
• Agility and flexibility to take on new tasks and responsibilities when necessary to support the business and legal team’s needs in a fast-moving, rapidly scaling, and dynamic tech company
• Reliable coverage, as part of your daily schedule, of the hours of 2 pm – 6 pm PST, Monday through Friday

**

• Intellectual property expertise
• Experience working cross-culturally and with erse, global teams
• Experience providing legal support for a variety of corporate transactions through all stages of the transaction lifecycle, including M&A, securities, and technology transactions

**About the role:

You have operated at a senior and managerial level on previous legal teams. You have deep corporate and commercial experience and excel at reviewing and revising a wide variety of commercial and employment agreements. You are a solutions-oriented and positive attorney who thrives on small teams. You have excellent judgment and can run projects with minimal supervision while knowing when to escalate an issue. You work efficiently while caring deeply about the quality of your work product. You think strategically with respect to how a legal team should allocate its collective time, and how to prioritize proactive projects while ensuring reactive projects receive appropriate attention and are handled thoughtfully and completed on time. You take the initiative to improve and streamline systems and processes. (Note: this role will not immediately involve managing other members of the legal team).

**

• Partner with the Head of Legal and Risk (to whom you'll report) on strategizing as to the legal team's use of internal and external resources and allocation of its members' time, and advise on highest priority projects and matters
• Advise on a broad range of commercial legal and employment issues (including owning transactional work streams) and strategic decisions
• Build and improve our standard form agreements and legal processes, including by automating processes where possible
• Assist in managing corporate matters, including board/shareholder matters and equity plan administration

**

• Your strategic input has helped the Head of Legal and Risk more efficiently and productively allocate responsibilities and matters among the other members of the legal team
• You have created or streamlined repeatable processes used by the legal team
• You have identified at least one problem with our document management system and have taken the initiative to correct it
• You have created and own a system for ensuring the business’s compliance with evolving rules and regulations, including with respect to licensing and data privacy/security
• You are supporting the legal function and advising the business in other areas as needed, including with respect to the development and execution of new and existing products, initiatives, and lines of business

Need to have:

• JD, admission to a state bar, and at least 7 years of relevant experience (preferably including at a top firm) in the U.S.
• Bias toward action and solving (not just spotting) problems
• Ability to take ownership of your work and manage projects independently
• Excellent communication and writing abilities
• Comfort and skill navigating complexity and ambiguity and working on a leanly staffed team
• Ability to work autonomously and under pressure and meet tight deadlines
• Agility and flexibility to take on new tasks and responsibilities when necessary to support the business and legal team’s needs in a fast-moving, rapidly scaling, and dynamic tech company
• Reliable coverage, as part of your daily schedule, of the hours of 2 pm – 6 pm PST, Monday through Friday

**

• Intellectual property expertise
• A prior role in a corporate compliance department
• Experience working cross-culturally and with erse, global teams
• Experience providing legal support for a variety of corporate transactions through all stages of the transaction lifecycle, including M&A, securities, and technology transactions

Time zones: MST (UTC -7), PST (UTC -8)

**DESCRIPTION

As Customer Support Specialist you will be tasked with providing a superior customer experience to our users. You will help users understand how to use the product in order to accomplish their goals.

**COMPANY OVERVIEW

At Insycle, our mission is to make it easy to manage and work with data.

Insycle – a modern platform to organize, cleanse, and manage CRM data – is a beloved SaaS product used by thousands of users from more than 80 countries. Product overview video: https://www.insycle.com/

We’re headquartered in New York City.

**REQUIREMENTS

• 2+ years of experience at a software product company in a similar role.
• Tech-savvy with the latest SaaS tools and modern apps. Proficient in Excel.
• Excellent communicator and writer. You can take complex subjects and break them down using clear and simple writing and video.
• Ability to learn quickly and become an expert in the product. 
• Comfortable speaking and presenting using video.
• Work remotely in PST timezone.

**WHAT YOU’LL DO

• Answer users' questions using chat and email.
• Train users using Loom video recordings, Zoom video meetings, live webinars.
• Write help articles and user documentation.
• Improve onboarding and learning experience.

**QUALITIES WE'RE LOOKING FOR

• Analytical skills, detail-oriented, able to help customers solve problems.
• Work independently, a fast learner in an unstructured environment.
• Organized, goal-oriented.
• Excited to join as an early employee.
• Helpful, energetic, ambitious, positive.

**COMPENSATION & BENEFITS

• $50K - $80K Annual
• 0.05% - 0.1% Equity
• Medical, dental, and vision insurance.
• 401K with a 4% company contribution.
• PTO, sick and unplanned time off, holidays.
• Full-time, salaried position located remote in the United States.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), AST (UTC -4), NST (UTC -3:30)

The Client Success Account Executive role is a combination of sales activities and client relationship management to create the most reliable, personalized experience for a client. Reporting to the Head of Operations, you’ll be responsible for both growing existing clients and closing new clients.  

**

• Build meaningful relationships with clients through timely and engaging communication with the goal to determine the clients needs, build value and establish a successful relationship with Contra
• Proactively anticipate and address escalating client issues with speed and urgency
• Develop creative outreach strategies to increase client engagement, retention, drive growth, reduce churn
• Coordinate and participate in user interviews with clients to gain a deep understanding of their business and help them to derive maximum value from Contra
• Partner with clients to understand their hiring needs and ensure they are finding amazing talent to work with through Contra
• Deliver accurate projections through strong pipeline management and forecasting
• Extremely analytical; you leverage data in all of your decision making
• Consistently strive to exceed the quarterly goals that have been set and be compensated competitively with a commission structure
• High energy, self-starting personality that works well in a start-up, fast-paced environment

**

• Mission driven. Our mission truly resonates with you and you would like to be a part of what we are building together at Contra!
• A dedicated team player. You thrive in a collaborative, remote-only environment and you are comfortable with 8am-12 pm PST core hours and flexibility around those hours for the rest of your work day.!
• Passionate about learning. Share a genuine curiosity for learning, alway eager to pick up new skills. We don’t expect everyone to know everything but you learn quickly!
• Goal oriented. Understand what you need to do in order to achieve your goals without needing all of the bells and whistles.
• Committed to trying. Have the resilience and willingness to try and try again even if you fail after a few attempts!
• Ambitious attitude. You bring a strong work ethic and contagious energy to your team as we work towards our North Star.
• Path Paver. Joining a startup you enjoy taking ownership, building out processes and documentation that might not exist to share with your team members.

**

• 🌎 Remote-only culture that is here to stay
• 🍎 100% health coverage for US full-time employees, and health reimbursements for all international contractors
• 💰 401k matching for US full-time employees
• 💸 $4,000 laptop reimbursement upon starting + additional equipment, co-working, education, and meetups
• 💛 No-meeting Wednesdays
• 🥬 Half days every third Friday of the month to enjoy a long weekend, reduce screen fatigue, and decompress
• 👋 Generous time off — 2 week-long company-wide shutdowns per year (Spring, Fall, Winter) so we can all collectively relax together, in addition to paid time off and flex days to look after your wellbeing.
• 👶 Flexible parental leave
• 🌴 Annual team wide off-site (our most recent was in June 2022!)
• 💁 A custom slack emoji, just for you!

**

• Intro Call with the recruiting team (15 minutes)
• Interview with Hiring Manager (30-45 minutes)
• Interview - Culture (30 minutes)
• Paid Case Study
• Interview with Co-Founders (25 min)

**

• $80K - 100K USD plus commission
• Equity Value Range: $72K - $180K USD

Azumo is looking for a highly motivated Python Fulllstack Engineer to develop and enhance high performing and scalable software infrastructures in AI, NLP and data-intensive software environments.

At this time, we will only be considering candidates based in Latin America, as most of our engineers are based there.

This position will give you the opportunity to collaborate with a growing team and bright engineering minds. You will enjoy the role if you love designing and developing scalable, high performant backend infrastructure using Python, React + Django / Flask / Eve / FastAPI open-source frameworks and connecting applications to modern cloud-based technologies.

At Azumo we strive for excellence and strongly believe in professional and personal growth. We want each inidual to be successful and pledge to help each achieve their goals while at Azumo and beyond. Challenging ourselves and learning new technologies is at the core of what we do.

Based in San Francisco, California, Azumo is an innovative software development firm helping organizations build intelligent apps using the latest technologies in AI, data and cloud. We are passionate about solving key problems for customers around the globe.

Responsibilities:

• Design, develop and test server features and robust APIs
• Integrate existing applications with third party systems
• Evaluate multiple approaches and technologies to solving a problem

Requirements

Basic Qualifications:

• BS or Master's degree in Computer Science, related degree, or equivalent experience
• 5+ years experience with backend development, Python Django / Flask / Eve / FastAPI
• Deep expertise with Linux and hosted cloud environments (Heroku, AWS, App Engine or other)
• Practical experience with open source technologies, including SQL and NoSQL DBs
• Experience integrating solutions with 3rd party APIs (RESTful, OAuth, JSON)
• Self-driven and motivated, with a strong work ethic and a passion for problem solving

Preferred Qualifications:

• Love for coding and willingness to be agile
• Hacker spirit within a collaborative team

Benefits

The Python Engineer will be based remotely.

Company benefits include:

• 10 PTO
• Training
• Udemy free Premium access
• English Lessons
• Mentored career development
• U.S. Holidays
• Profit Sharing
• $US Remuneration

At Azumo we strive for excellence and strongly believe in professional and personal growth. We want each inidual to be successful and pledge to help each achieve their goals while at Azumo and beyond. Challenging ourselves and learning new technologies is at the core of what we do.

Come join our family!

Intro

On planet Arrakis water liquidity is the most sacred resource.

Arrakis has one mission: to become web3’s liquidity layer, enabling LPs and tokenized projects to optimize their DEX liquidity on and across multiple blockchains in a seamless and automated manner.

With over $1bn in total value liquidity flowing through our vaults we are by far the market leader and driver in this unique space

The Role:

Arrakis is looking for someone with a strong quantitative trading background to fulfill the role of Lead Quantitative Trading Strategist. Liquidity providing is similar to market making, and we are looking for someone who is passionate about crypto and has experience in market making and quantitative trading.

You will be reporting to our CTO, coming up with various LPing and hedging strategies and much more. You will take a data driven approach in coming up with the best strategies for projects to have long term sustainable liquidity on DEX’s.

Overall your aim is to ensure projects are satisfied with their DEX liquidity, ensure your strategies to market make on DEX’s are chosen over CEX’s, with enhanced liquidity and lower slippage on trades.

You will be the only strategist in-house to begin with and will be working with an extremely crypto native and experienced team, keen to listen, learn and incorporate your subject matter expertise.

Responsibilities:

• Close consultation with the technology team
• Lead Liquidity Providing Strategies
• Lead backtesting
• Research/Analyze new DEX’s

Requirements

• 4+ years of experience in Market Making/Quantitative Trading
• Experience in Python
• Understanding/Excitement in Crypto Markets
• Willing to work autonomously
• Strong written and verbal communication skills

Benefits

• Unlimited holiday (yes you heard that right!)
• Work very autonomously
• Generous Token Package
• Competitive Salary
• Work together with one of the best technical teams on Ethereum
• Build relationships with top DEX teams which we are already collaborating with such as Uniswap
• Chance to travel the world to go to exciting events and connect with key players in this industry
• Join amazing in-person offsites all over the world

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3), AST (UTC -4), FKST (UTC -3), NST (UTC -3:30), CEST (UTC +2), BST (UTC +1), JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4)

**

At HiveMQ, our customers come first. Thus, as a Technical Product Manager, being an integral part of the HiveMQ broker team and working closely with other disciplines, you will discover and deliver new HiveMQ product capabilities that delight our customers. In this role you will work cross-functionally to determine how our users interact with our products and run discovery to nail down user problems, needs and desires. You will strategize product initiatives, break down complex problems and enable your team to deliver new product capabilities. We work with agile principles and believe reliant data enables us to move fast while continuously meriting the trust that our customers store in us every day.

**

• Learn everything about MQTT, distributed systems, IoT (theory, applications, best practices) and work with your team to understand and deliver outstanding value to our users
• Facilitate strategy formation to deliver on outcomes through new product initiatives
• Discover users' needs and opportunities utilizing both quantitative and qualitative methods
• Enable your product team to iteratively discover and deliver new product capabilities
• Enable marketing, customer success and professional services teams and facilitate influx of product insights from the field

**

• Sound background in software development, ideally related to MQTT or similar distributed streaming technologies
• A passion for distributed technologies
• Proven strategy formation/alignment skills
• A learning Mindset
• Proven customer/stakeholder management skills
• Relevant experience as a Technical Product Manager
• Acquired problem identification skills
• Outstanding interpersonal skills and a deep empathy with your users 

**

• We are a remote first company, offering you a very high level of freedom, versatility and autonomy
• We also offer you regular training courses to further develop your career
• Frequent team events and big annual company outings
• Our unique HiveMQ culture with great colleagues, outstanding team spirit and innovative technologies 
• We offer you a versatile job with high personal responsibility and global challenging tasks 
• You can work in a professional, international working environment with flat hierarchies and short decision-making paths 
• With us, you can grow personally in an exciting industry of the future, helping people and companies reach their full potential 
• We live a co-operative and respectful corporate culture with fun at work and room for own ideas 
• You have the chance to learn, develop and grow with the support of our whole international team 
• A very high level of freedom, variability and autonomy 
• A MacBook and iPhone of the latest generation

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3), AST (UTC -4), FKST (UTC -3), NST (UTC -3:30), CEST (UTC +2), BST (UTC +1), JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4)

**

**

As the Senior Product Designer at HiveMQ, you’ll be an integral part of the HiveMQ Cloud team and, working closely with other disciplines, create user-centered digital experiences built upon user research, strategy, and strong design methodology.  Furthermore, being the first UX designer to join, you will have the opportunity to establish and shape the Design discipline at HiveMQ. 

Ultimately, as a seasoned design practitioner, you’ll stay abreast of the latest trends in User Experience Design and Research, bringing insights and a fresh perspective in a hands-on role in creating experiences that matter.

**

• Establish UX Design as a discipline at HiveMQ
• Design exceptional products from start to finish, participating in all phases of design, from definition to development and optimization. 
• Design and implement experiments to improve user experience along the HiveMQ Cloud self-service customer journey 
• Iterate actively with prototypes at all levels of design fidelity, informed by user research, market trends, and business goals.
• Learn everything about MQTT, related ecosystem of technologies, IoT (theory, applications, best practices) and work with your team to understand and deliver outstanding value to our users

 **You have…

_

• A minimum of four years of experience working as a UX Designer, at least some of it spent on a complex technical product, with a proven track record
• Mastery of UX design – including Information Architecture, Wireframing, Prototyping, and Design Systems
• Empathetic listener attitude and possess exceptional information architecture and UI design skills
• In-depth understanding agile product development workflow and have experience working in a cross-functional team in a product-led growth setup
• Methodical approach to usability and handling complexity at scale
• In-depth understanding and experience with product-led growth model 
• An understanding of what makes a product high quality, with an extremely sharp eye for detail and intuitive user experiences
• Strong data analysis skills and design facilitation skills
• Effortless communication and presentation skills
• Natural leadership and collaboration skills 

**

• We are a remote first company, offering you a very high level of freedom, versatility and autonomy
• We also offer you regular training courses to further develop your career
• Frequent team events and big annual company outings
• Our unique HiveMQ culture with great colleagues, outstanding team spirit and innovative technologies 
• We offer you a versatile job with high personal responsibility and global challenging tasks 
• You can work in a professional, international working environment with flat hierarchies and short decision-making paths
• With us, you can grow personally in an exciting industry of the future, helping people and companies reach their full potential 
• We live a co-operative and respectful corporate culture with fun at work and room for own ideas 
• You have the chance to learn, develop and grow with the support of our whole international team 
• A very high level of freedom, variability and autonomy 
• A MacBook and iPhone of the latest generation

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3), AST (UTC -4), FKST (UTC -3), NST (UTC -3:30), CEST (UTC +2), BST (UTC +1), JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4)

**

**

At HiveMQ, our customers come first. Thus, as a Product Manager, being an integral part of the HiveMQ Cloud Platform team and working closely with other disciplines, you will discover and deliver new features that delight our customers. In this role, you will work cross-functionally to determine how our users interact with our SaaS offering and run discovery to nail down user problems, needs, and desires. You will strategize product initiatives, break down complex problems and enable your team to deliver new product capabilities. We work with agile principles and believe reliant data enables us to move fast while continuously meriting the trust that our customers store in us every day.

**

• Together with your cross-functional team (Developers, SREs, QA, PM) own the HiveMQ SaaS Platform
• Facilitate strategy formation to deliver on outcomes through new product initiatives
• Discover users' needs and opportunities utilizing both quantitative and qualitative methods
• Enable your product team to iteratively discover and deliver new product capabilities
• Enable marketing, customer success, and professional services teams and facilitate the influx of product insights from the field

**

• 3+ years of experience as a Product Manager for a SaaS product
• Experience working in teams with a strong SRE culture
• Experience with cloud native technologies stack 
• A passion for distributed technologies and IoT with a learning mindset and proven discovery skills
• Outstanding interpersonal skills and deep empathy with your users
• Proven customer/stakeholder management skills
• Proven strategy formation/alignment skills
• Strong analytical/data-driven mindset
• A technical background (software development experience) is a plus

**

• We are a remote first company, offering you a very high level of freedom, versatility and autonomy
• We also offer you regular training courses to further develop your career
• Frequent team events and big annual company outings
• Our unique HiveMQ culture with great colleagues, outstanding team spirit and innovative technologies 
• We offer you a versatile job with high personal responsibility and global challenging tasks 
• You can work in a professional, international working environment with flat hierarchies and short decision-making paths
• With us, you can grow personally in an exciting industry of the future, helping people and companies reach their full potential 
• We live a co-operative and respectful corporate culture with fun at work and room for own ideas 
• You have the chance to learn, develop and grow with the support of our whole international team 
• A very high level of freedom, variability and autonomy 
• A MacBook and iPhone of the latest generation

Time zones: GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3), CEST (UTC +2), BST (UTC +1), CVT (UTC -1), WAT (UTC +1), SAST (UTC +2), EAT (UTC +3)

Please do not apply for this role if you are not physically located in Europe, Africa or the Middle East (UTC-1 to UTC+3). While this is a remote position, we can not consider candidates that are not based in these regions. You can find a detailed explanation in our Recruitment FAQs.

The world is undergoing a radical transformation. Work, commerce, and even education are moving online. Hotjar is at the core of that transformation.

Hotjar wants to make the web a better place. We believe many digital experiences - whether they are on desktop or mobile - quite frankly suck, and we are working to change that.

We’re building easy and intuitive product experience insight software for businesses selling online. We’re focused on helping our customers really understand what their end-users are doing on their websites - to help them find those parts of their sites that are hard to navigate, just plain broken, confusing, or simply not enjoyable.

Reporting to our Product Analytics Lead, we’re looking for a curious & collaborative Senior Product**Data Analyst**, who is passionate about building data solutions & driving change through data, to join our **Data & Analytics Tribe.

As a Senior Product Data Analyst in our Data & Analytics Tribe, you’ll work with our product and research teams, leveraging our data stack (Redshift, dbt, Tableau, Mixpanel, Python) to enable everyone to move quicker, with more confidence in the data. You’ll be responsible for uncovering insights from our product data, enabling us to make better decisions, and build what our customers need.

You will be part of a team of top analysts that drives the roadmap and goals of Hotjar’s OKRs, collaborating with them in a remote work environment that spans Barcelona to Berlin. We produce analysis that drives the companies ever developing products forward. Your skills and experience will form a progressive cohesion to the existing team framework, and you will propel Hotjars product analytics with your forward thinking, creativity and curiosity in data.

You will have strong analytical skills with the ability to collect, organise, analyse, and disseminate significant amounts of information with attention to detail and accuracy.

You will be working directly with stakeholders, understanding and scoping projects and using proritisation frameworks to stack your work appropriate to the roadmap and OKRs. Running analysis, deep-es, research, hypothesis as well as finding insights to complex questions, and presenting those findings to all levels within the company. 

**You will:

• Obtain a unique understanding of the product and its function through our data
• Build data models to accelerate the business by providing deeper insights into the product, customer behaviors and UX while feeding the team’s hunger for actionable insights
• Understand and contribute to the adaptation, evolution and maturation of core KPIs
• Work closely with stakeholders to drive insights, automation and identify where we can leverage our data to improve processes & decision making across the company

Requirements:

• Have 5 + years of work experience in product analytics/digital analytics/data science
• Understanding of SaaS, subscription models and digital products, with particular focus on product usage
• Support scoping complex data-centric projects across multiple squads and systems, and work on deliverables to promote bias to action.
• SQL analysis, with an understanding of best practices for data warehouse concepts and data models
• Excellent skills with analytics tools, fluency with BI/visualization tools such as tableau
• Experience in Agile workflows is a bonus.

We work in a respectful, transparent, and collaborative work environment, following Hotjar’s company values, culture and ways of working. Successful candidates must submit to a background check confidentially processed by our third-party.

**Compensation Range:

The compensation range for a team member in this role is €70,000 to €90,000 annually where the typical offer will fall in the range of €75,000 to €85,000. Our ranges are established after performing market research but the specific compensation amount of the offer will be determined based on relative experience, skills, and equity across the team. We encourage all candidates to read our Recruitment FAQs to further understand our approach to compensation and how we structure our contracts.

In addition to the monetary compensation, we provide all team members with an assortment of unique and popular perks valued at more than €10,000 a year, plus stock options and 40 days of vacation. These have been chosen to reflect our values and ideals, be it encouraging constant learning with our Personal Development Budget, a great work/life balance with the annual leave and Holiday Budget, or a happy, healthy team with our Wellbeing Budget.

**Hotjar pledges to be a harassment-free and discrimination-free company, committed to equal opportunity. We believe people from different backgrounds, with different identities and experiences, make our product, and our company, better.

About The Role

We are looking for an amazing, mobile app first, data-driven growth marketer to own the majority of the marketing funnel for our company. You will be in charge of attracting app traffic, converting that traffic into new leads for the business, and nurturing those leads to close into customers. 

Responsibilities

User Acquisition

• ​​Be responsible for the development, management, and optimization of all paid media programs such as paid search, programmatic, native advertising, and paid social campaigns dedicated to our iOS and Android app.
• Perform daily account management 
• Establish closed-loop analytics to understand how our inbound marketing activity turns into investors, and continually refine our process to enhance conversion.
• Measure and analyse the effectiveness and ROI of all paid activities. 

Team Collaboration

• Collaborate with our head of content & graphic designer to develop a rich growth marketing strategy that attracts a vetted audience of activists looking to invest and meets the needs of the channels you’ll be leveraging. 
• Generate weekly and monthly reporting to provide insights and recommendations on efficient campaign management and reporting tools to drive our campaign strategy. 
• Work with our product managers to ensure we’re getting the right traffic and acquiring the right audiences to drive ROI.

What you’ll bring with you

• Consumer/Fintech apps background
• 3+ years of hands-on experience and a proven track record driving growth in mobile app install
• 3+ years of hands-on experience and a proven track record of executing ASO audits and implementing outcomes.
• Multi stack experience including TikTok ads, Facebook ads, Google ads, and Twitter ads.
• Must have analytical skills: Google Analytics, Amplitude, Appsflyer
• Good understanding of setting up funnel-based products. 
• Past experience in marketing and experience at an early-stage startup or agency is preferred.
• Excellent communicator and creative thinker, with the ability to use data to inform all decisions. 

Build the future of activist investing with us.

We believe everyone deserves the chance to invest their money to promote ethical change. So we wake up every morning laser-focused on bringing that idea to life for hundreds of thousands of retail investors.

Our team is growing. That means every member of our team can make a significant impact on the future of our business. We hope to create an environment where every member of our team is inspired and empowered to do the best work of their careers.

To apply for this role, please email your resume and cover letter to [email protected].

**About The Job

We are looking for an experienced online marketer who can work independently to create marketing funnels (i.e. improve or create and write landing pages, ads, emails, etc). You are a strong communicator, with expierencein working with clients directly. It's important that you're able to write short copy yourself (i.e. for Ads). You will also act as a project manager for other specialists, i.e. a designer, an email marketing specialist.

We are looking for a senior marketeer who can quickly understand a product and its value proposition and can come up with experiments, ads pitches and landing pages.

Long term, 2-3 days per week position (will grow in next few months)

**Required skills

- You have experience with B2B online marketing. Experience with B2B SaaS marketing is a plus.

- You have at experience working directly with clients and can boil down complex problems into easy decisions.

- Ability to very quickly understand/learn online tools without any help (i.e. online marketing tools, CRM's, and other B2B SaaS tools).

- You know quite some tools that are often used by B2B SaaS businesses and worked with many of them. 

- You worked as a growth hacker or allround online marketeer before.

- You set up an entire marketing funnel (advertising, website, forms, drip) before (or major parts of it) (I'm not talking text and design, more the overall design and setup)

- Ability to communicate professionally, clearly and to the point with me and my clients.

- Ability to manage and work with experts/team members for certain specialist tasks (i.e. design, etc)

- Precision and attention to detail.

- You can take a data-driven helicopter view of a marketing funnel, and ideally also diagnose issues and propose improvements.

- You know several analytics tools, important marketing and sales KPI's and know how to get them from these tools

- Nice to have: You have some understanding of B2B SaaS businesses, i.e. you know what a sales funnel is, you know what CAC and LTV are, and know important KPIs in marketing.

**

- Design and implement an experiment, i.e. an improved ad campaign and funnel. 

About us

**

To apply please send your CV to [email protected], no motivation letter is required. We will send you some short screening questions to answer, which we will use to select a shortlist of candidates that we will interview.

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience.

We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it.

We are bold, like risks, and take on big challenges together. Our customers love the product, provide valuable feedback, and trust us to rapidly help them with more of their problems.

Feel free to join in one of our upcoming Townhalls on Clubhouse to experience it for yourself!

What you will be working on?

• Achieve growth and hit sales targets by successfully managing the sales team
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Organize regular client meetings to discuss their needs
• Suggest innovative ideas to increase sales and improve customer experience
• Coordinate inidual and team performance review sessions to discuss strengths and weaknesses
• Achieve growth and hit sales targets by successfully managing the sales team
• Present sales, revenue, and performance reports and realistic forecasts to the management team
• Set and track sales targets for your team
• Suggest innovative ideas to increase sales and improve customer experience

Requirements

Hospitable.com is a remote-only and distributed company. For this position, your location is not a requirement. The ideal fit would work under American time**zones**.

Don't tick all the boxes? Talk to us about why you're still an amazing fit.

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

• In-depth understanding of the sales administration process

• Excellent mentoring, coaching and people management skills

• An ability to grasp client's needs and use that knowledge to increase customer engagement

• Solid knowledge of CRM software (Hubspot)

• Understanding of sales performance metrics

Benefits

The company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work.

• A supportive and caring team environment, where you are trusted, not managed.
• Competitive compensation, slightly adapted to your location. For this role, the maximum cash compensation according to our salary grid is $100,000 (for a candidate based in a high-cost-of-life city such as San Francisco or New York).
• We want to offer options into the company equity through our $HOST token. When this can be implemented, the grant contemplated for this position would be $75,000 (not tied to location).
• 35 days off per year, encouraged (including self-serve public holidays) and parental leave.
• Mental-health and emotional support with therapists on call through Slack.
• We hire people under an employee status in the US (W-2) and in select EU countries. Other teammates are recruited under an open-ended contract.
• For US (W-2) employees all of the above +
  • Health insurance
  • Disability insurance
  • Dental and vision insurance
  • Life insurance
  • 401K

dYdX is looking to hire a Finance and Accounting Manager to join their team. This is a full-time position that is remote or can be based in New York NY, or San Francisco CA.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

Knack is seeking an Administrative Assistant to join our team and assist the Operations team during a time of exciting growth. At Knack, the operations team is responsible for the day-to-day operations of the company as well as the financial and HR functions.  As the Administrative Assistant, you’ll get to flex your prior administrative experience and develop new skills at a growing tech company in the no-code space. This person will report directly to our Operations lead, get a peak behind the Knack curtain, contribute in meaningful ways across our organization, and have a meaningful impact on the lives of our team and end-users. 

This role will start as a 6-month contractor position with the possibility of becoming a permanent employee. 

What You’ll Do:

• Help with the day-to-day running of a fully remote team that is rapidly growing and has employees and contractors in 20+ states and 7+ countries. 
• Perform tasks related to AP (accounts payable), customer billing, AR (accounts receivable), and expense categorization.
• Assist with the planning and execution of in-person company retreats and user conferences. 
• Provide administrative support to the CEO and executive leadership through meeting scheduling, travel planning, and other needs.
• Assist with employee and contractor onboarding, engagement, and offboarding. 
• Aid the recruitment efforts of new employees and contractors. 
• Draft, revise, and continue to iterate on SOPs (standard operating procedures) as well as company-wide docs.
• Help with the execution of virtual company-wide meetings and events include All Hands meetings and social gatherings.      
• Contribute to the planning and execution of one-off projects including updating state registrations, new system migration and set up, reviewing recurring expenses, and more. 
• Review and triage incoming mail and emails for the operations team. 

The Skills and Experience You Bring:

• Two years prior administrative experience. 
• Prior event or logistics experience. This could take the form of assisting with the planning and/or execution of a family/friend gathering, a wedding, an event for a group that you volunteer with, etc. 
• An aptitude for continued professional growth and learning. 
• Strong attention to detail and exceptionally organized - Having your hands in so many aspects of a company means you need to have the ability to keep track of it all without letting important items slip through the cracks. To that end, if you apply for this position, be sure to mention fuchsia in your response to the “What excites you most about this opportunity” question.
• Ability to execute complex and multi-step tasks and projects. 
• Capacity to learn new systems and programs with ease and speed. 
• Flexibility and adaptability to jump in to assist the operations team in new ways as this role evolves. Not only is the ability to be self-driven and to hold yourself accountable critically important in remote environments, but even more so in administrative roles. The solutions to the problems you’ll face in this role won’t always be clear. You’ll need to have the fortitude to keep doing good work in the face of uncertainty.
• Comfort with ambiguity and change. 
• Approach situations with a solution-focused mindset. 
• Proactive and personally accountable in the work that you do. 
• A phenomenal written and verbal communicator. Communication is the lifeblood of a successful remote company and a successful Administrative Assistant. You’ll need to know how to communicate openly while also being keenly aware of when to keep sensitive and confidential information under-wraps. 
• People centric - We’re big believers in putting our team and our users at the center of everything we do. You’ll need to have the ability and desire to build rapport with internal team members in order to do your job well and in a way that supports the unique needs of our people. We are looking for an outgoing advocate for team connection and collaboration. 
• Familiarity with remote communication and productivity tools including Slack, Zoom, Google Suite, and Microsoft Office. Nice to have familiarity with project management, financial, and customer support tools including Monday.com, Trello, Stripe, QuickBooks, and ZenDesk.

**

Simplero exists to help people live extraordinary lives and provide them with a platform to do their life’s work without the headache of tech!  

Our easy-to-use platform is perfect for entrepreneurs who want to:

• Live where they want
• Work how and when they want
• Make money the way they want

We’ve helped thousands of customers earn over $110 million in revenue. And though our platform is easy to use, sometimes our customers need support. If that’s something that motivates you, then you’ll thrive in this role

As a member of Simplero's Support team you will:

• Dazzle Simplero customers with your artful and competent answers.
• Provide fast and accurate responses to complex technical issues
• Always have an ear out for what our customers are saying (and NOT saying), and bring the intelligence back to the rest of the team. (Yeah, you're part of an intelligence service.)
• Write and update content for the Simplero Knowledge Base.
• Be the face of the company that most of our customers meet. You love giving people a great experience!
• Write up bug reports so brilliantly that our developers go "Holy smokes, that's one tasty bug report!!"

Requirements

• We can trust you to manage yourself and do great work.
• You’re patient, empathetic, and enjoy working with customers.
• You understand online business - terms like landing pages, email lists, lead magnets, automations are not foreign to you.
• You learn software fast!
• Experience in a high growth Saas environment preferred
• You don’t just want to resolve an issue, you want to knock it out the park - totally making the customer's day.
• Fluent in English. Bonus points for other languages.
• You're tech savvy - you love learning software! If you struggle with apps and learning technical things - you're going to hate it here.
• You can work weekends (Saturday and Sunday).  This is a weekends-only position and will stay that way.  Please don’t apply if you can’t work weekends. 
• You know how to write. Your words and thinking are so beautiful and well-crafted it brings a grown man to tears.

**

• Saturday,  Sunday: 9am - 5pm Pacific Time  / 12pm - 8pm Eastern Time
• Perk if available for other days of the week as well (not required). 
• Part time to start, roughly 20 hours/week with the possibility to increase depending on job performance

Benefits

• US $25/ hr
• Flexible schedule
• Fully remote position - you just need a laptop, reliable internet access, and the beverage of your choice
• Amazing team support and community
• Full access to Simplero's library of training courses. 

To Apply:

• Please email your resume to [email protected]
• With the subject line " is your next Simplero Support Hero"
• Please provide us with a short paragraph 
  1. About how long the Simplero free trial is.  
  2. Share if you have ever worked remotely. If so, what are 2 perks you like about working remotely. 
  3. Lastly, tell us how many years of tech support you've had previously and why you are passionate about serving others.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

As a Recruiting Sourcer at Files.com, you'll use your outbounding experience and techniques to help us find, engage, and attract top talent.

World Class Pay and Benefits

Earn a "Bay Area" Salary from Anywhere. Our pay is competitive with the top software companies in the world, with generous base salary plus equity compensation.

Big Company Benefits: You'll get full 🏥 Health/Dental/Vision Insurance coverage (plus 75% of Spouse/Family coverage too), 💰 401(k) with generous matching, 🎄 11 Company Holidays per year, and 🏖 20 PTO/Vacation days.

Brand New Laptop and $1,000: Upon signing, we'll send you a brand new 💻 Apple laptop as well as $1,000 to outfit the rest of your home office with things like a monitor, webcam, keyboard, and mouse.

Tight-Knit Fun-Loving Team: You will be joining a fun-loving team that works together very closely, despite the remote work environment.

100% Remote Opportunity

The Files.com Personnel team is 100% remote. However, we travel for regular in-person meetings with the team and the entire company to meet and work together face to face. These meetings are in cities around the US, including Scottsdale, Austin, Orlando, New Orleans, San Diego, Las Vegas, and New York City.

In-person events combine work and fun and are designed to make up for the in-person interaction that occurs in an office job.

In this role, you will be:

• Sourcing candidates for all positions across the company, both technical and non-technical
• Building projects in LinkedIn Recruiter and other platforms (i.e. Angellist.com et. al.) for active searches  
• Develop strategies and messaging to attract and engage passive candidates, while focusing on defining and driving key metrics
• Manage pipeline of candidates, both immediate and long term leads
• Supporting our ersity initiatives and helping Files.com attract candidates with erse backgrounds

We’re SimpleTexting, an SMS marketing and business texting platform connecting businesses across North America to their customers. We’re all about building connections and making life as easy as possible for our customers when it comes to texting.

We believe in what we do (and so do our customers) which is why we need an SEO specialist to join our marketing team and help spread the word. 

We already have a catalog of content, but the SMS industry is competitive as ever and we want to stand out. If you have experience writing engaging SEO and creating social content, we’d love to hear from you.

**

We’re pioneers in remote working. Since 2015 our team has been 100% remote, spread across different corners of the world. The SimpleTexting culture is built upon trust and initiative, and all of our employees have it in bucket loads.

Here’s why we think this is a great opportunity:

• You won’t be stuck marketing a dud product: We have a high NPS score, strong word-of-mouth, and a host of excellent reviews on third-party sites like Capterra and G2 Crowd that you should check out.
• Messaging is a high-growth market: In 2022, 70% of all consumers have opted in to receive texts from businesses, and this is only set to grow.
• You’ll get mentorship and growth opportunities: Our team has deep experience in content marketing and a drive for continuous improvement. You’ll have the opportunity to grow your skills in copywriting and SEO while exploring other aspects of marketing that interest you.

**

• You have at least 2-3 years of hands-on copywriting and content optimization experience.

We need someone who writes engaging, polished articles and landing pages and can optimize content for our target keywords. You’re not afraid to e deep into topic research and interview industry experts to create content that people actually want to read.

• You’re well versed in on-page SEO.
  SEO is a major part of our marketing mix, so we need someone who knows how to research topics and keywords and optimize pages for rankings. You write like a human, but you know what elements a page needs to drive organic traffic. 
• You’re curious.

We’re big on growth, which means you should both want to learn and have the initiative to know when a new skill or tool is needed. You need to keep up with content marketing best practices, and that requires a desire to build your knowledge.

_You’ll really impress us if…

• You have B2B content marketing experience.
• You have a variety of strong writing samples, from blog posts and landing pages to social posts and even video scripts.
• You know how to use tools like SEMrush and Google Analytics to analyze content performance.
• You have experience with video content — behind the scenes, on camera, or both.

**

We’re pioneers in remote working. Since our beginnings in 2010, our team has been 100% remote, spread across different corners of the world. The SimpleTexting culture is built upon trust and initiative, and all of our employees have it in bucket loads.

Our benefits package depends on your location. However, all of our employees receive generous PTO, a competitive salary and participation in our employee referral program. U.S. applicants also receive healthcare and 401k.

We are looking for a Data Entry Clerk to type information into our database from paper documents. The ideal candidate will be computer savvy and a fast typist with a keen eye for detail. You will report to a data manager or another senior data team member. Understanding of data confidentiality principles is compulsory. The company will rely on you for having accurate and updated data that are easily accessible through a digital database.

Responsibilities

• Transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners
• Type in data provided directly from customers
• Create spreadsheets with large numbers of figures without mistakes
• Verify data by comparing it to source documents
• Update existing data
• Retrieve data from the database or electronic files as requested
• Perform regular backups to ensure data preservation
• Sort and organize paperwork after entering data to ensure it is not lost

Requirements

• Proven experience as data entry clerk
• Fast typing skills; Knowledge of touch typing system is strongly preferred
• Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)
• Working knowledge of office equipment and computer hardware and peripheral devices
• Basic understanding of databases
• Good command of English both oral and written and customer service skills
• Great attention to detail
• High school degree or equivalent

Time zones: GMT (UTC +0), CET (UTC +1), EET (UTC +2), AST (UTC -4), FKST (UTC -3)

**

• Contact SugarCRM’s customers to maintain, renew, and grow existing accounts
• Act as a valuable liaison between SugarCRM partners and the business
• Accurately forecast and close renewal business
• Provide post-sales account management to ensure successful adoption and usage
• Work closely with the Customer Support team to ensure customer satisfaction
• Drive and close add-on product sales to existing customers
• Perform New Customer Orientation demonstrations via Web-based meetings
• Work closely with Operations and wider management to improve business processes

**

• 3 + years of experience of managing customers and selling over the phone
• Proven experience in managing a territory and sales pipeline
• Track record of consistently exceeding quarterly/yearly sales quotas
• Excellent verbal and written communication skills in English
• Strong time management skills, organizational skills, and attention to detail
• Self-starter and ability to work in a rapidly changing environment
• Ability to understand CRM technology and successfully communicate it to our customers

**

• Fluency in English and Italian (or other European Language)
• Degree or equivalent education

We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable; and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role, and we encourage you to apply if your experience is close to what we’re looking for. We also know that ersity of background and thought makes for better problem solving and more creative thinking, which is why we're dedicated to adding new perspectives to the team.

Benefits and Perks:

Beyond a stellar work environment, friendly people, and inspiring work, we have some sweet benefits and perks:

- UK Pension Scheme

- Private medical and dental insurance

- Health &Wellness Reimbursement Program

- Unpaid sabbatical leave

- Educational Resources - Career & Personal Development Program

- Various discount programs (i.e. travel, virtual exercises classes, etc.)

- We are a merit-based company with many opportunities to learn, excel and grow your career!

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3), AST (UTC -4), FKST (UTC -3), NST (UTC -3:30), CEST (UTC +2), BST (UTC +1), JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4)

**

**

As the Senior Product Designer at HiveMQ, you’ll be an integral part of the HiveMQ Cloud team and, working closely with other disciplines, create user-centered digital experiences built upon user research, strategy, and strong design methodology.  Furthermore, being the first UX designer to join, you will have the opportunity to establish and shape the Design discipline at HiveMQ. 

Ultimately, as a seasoned design practitioner, you’ll stay abreast of the latest trends in User Experience Design and Research, bringing insights and a fresh perspective in a hands-on role in creating experiences that matter.

**

• Establish UX Design as a discipline at HiveMQ
• Design exceptional products from start to finish, participating in all phases of design, from definition to development and optimization. 
• Design and implement experiments to improve user experience along the HiveMQ Cloud self-service customer journey 
• Iterate actively with prototypes at all levels of design fidelity, informed by user research, market trends, and business goals.
• Learn everything about MQTT, related ecosystem of technologies, IoT (theory, applications, best practices) and work with your team to understand and deliver outstanding value to our users

 **You have…

_

• A minimum of four years of experience working as a UX Designer, at least some of it spent on a complex technical product, with a proven track record
• Mastery of UX design – including Information Architecture, Wireframing, Prototyping, and Design Systems
• Empathetic listener attitude and possess exceptional information architecture and UI design skills
• In-depth understanding agile product development workflow and have experience working in a cross-functional team in a product-led growth setup
• Methodical approach to usability and handling complexity at scale
• In-depth understanding and experience with product-led growth model 
• An understanding of what makes a product high quality, with an extremely sharp eye for detail and intuitive user experiences
• Strong data analysis skills and design facilitation skills
• Effortless communication and presentation skills
• Natural leadership and collaboration skills 

**

• We are a remote first company, offering you a very high level of freedom, versatility and autonomy
• We also offer you regular training courses to further develop your career
• Frequent team events and big annual company outings
• Our unique HiveMQ culture with great colleagues, outstanding team spirit and innovative technologies 
• We offer you a versatile job with high personal responsibility and global challenging tasks 
• You can work in a professional, international working environment with flat hierarchies and short decision-making paths
• With us, you can grow personally in an exciting industry of the future, helping people and companies reach their full potential 
• We live a co-operative and respectful corporate culture with fun at work and room for own ideas 
• You have the chance to learn, develop and grow with the support of our whole international team 
• A very high level of freedom, variability and autonomy 
• A MacBook and iPhone of the latest generation

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3), AST (UTC -4), FKST (UTC -3), NST (UTC -3:30), CEST (UTC +2), BST (UTC +1), JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4)

**

**

At HiveMQ, our customers come first. Thus, as a Product Manager, being an integral part of the HiveMQ Cloud Platform team and working closely with other disciplines, you will discover and deliver new features that delight our customers. In this role, you will work cross-functionally to determine how our users interact with our SaaS offering and run discovery to nail down user problems, needs, and desires. You will strategize product initiatives, break down complex problems and enable your team to deliver new product capabilities. We work with agile principles and believe reliant data enables us to move fast while continuously meriting the trust that our customers store in us every day.

**

• Together with your cross-functional team (Developers, SREs, QA, PM) own the HiveMQ SaaS Platform
• Facilitate strategy formation to deliver on outcomes through new product initiatives
• Discover users' needs and opportunities utilizing both quantitative and qualitative methods
• Enable your product team to iteratively discover and deliver new product capabilities
• Enable marketing, customer success, and professional services teams and facilitate the influx of product insights from the field

**

• 3+ years of experience as a Product Manager for a SaaS product
• Experience working in teams with a strong SRE culture
• Experience with cloud native technologies stack 
• A passion for distributed technologies and IoT with a learning mindset and proven discovery skills
• Outstanding interpersonal skills and deep empathy with your users
• Proven customer/stakeholder management skills
• Proven strategy formation/alignment skills
• Strong analytical/data-driven mindset
• A technical background (software development experience) is a plus

**

• We are a remote first company, offering you a very high level of freedom, versatility and autonomy
• We also offer you regular training courses to further develop your career
• Frequent team events and big annual company outings
• Our unique HiveMQ culture with great colleagues, outstanding team spirit and innovative technologies 
• We offer you a versatile job with high personal responsibility and global challenging tasks 
• You can work in a professional, international working environment with flat hierarchies and short decision-making paths
• With us, you can grow personally in an exciting industry of the future, helping people and companies reach their full potential 
• We live a co-operative and respectful corporate culture with fun at work and room for own ideas 
• You have the chance to learn, develop and grow with the support of our whole international team 
• A very high level of freedom, variability and autonomy 
• A MacBook and iPhone of the latest generation

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

Hi, thanks for reading about our Customer Support Specialist opportunity! We're glad you're here.

We're Knack, a code-free platform used by thousands of customers — from non-profits to the world’s biggest companies — to easily build custom apps, workflows, and databases.

Our Customer Success team is about much more than just responding to customer issues. As a Customer Support Specialist, you are in the best position to understand how our customers find value, how they use our product, and where they struggle. A big part of this role is to make that knowledge count by helping us figure out how we can make our product and their experience with Knack — amazing.

We’re looking for an empathetic and patient person that enjoys solving tricky customer problems while looking for ways to improve customer experience in the long-run.

Knack is a 100% remote company, with a flat, consensus-driven culture. That means a huge amount of autonomy and ownership to define your work and impact, and the opportunity to have a major impact here is a huge one.

We also emphasize the journey over the destination. We're looking for applicants that are opinionated about what matters to them, and want to join a fun, passionate, close-knit team of high-quality human beings that above all enjoy working together. Hopefully, that's you!

•  You’ll guide customers through learning to use Knack and help them to troubleshoot issues through email and our in-app messenger.

•  You’ll improve our product by gathering customer feedback and, over time, recognizing patterns and areas where customers are struggling that we need to address.

•  You’ll advocate for our customers and work with our product team to help them understand what changes should be prioritized.

•  You’ll help improve our knowledge base and other support materials by writing, creating, and updating content, and by making suggestions for new support content.

•  You’ll help improve our internal support team resources, including writing canned responses, adding to our internal knowledge base, and making suggestions for improving processes.

•  You’ll be the face of the company. Our customers interact with our Success team more than any other team in our company. When our customers think of Knack, they will think of the experiences they have with you.

• *Here are some of the "must haves" to be successful in this role:**

•  You’re patient, empathetic, and enjoy working with customers. You don’t just want to resolve an issue. You get a kick out of making a customer’s day better and putting them at ease.

•  You have at least one year of experience in a customer support role for a web-based, technical product and you provided support through email (chat support would be a bonus). You’ve been in the trenches and understand both the incredible value that customer support provides and the work that it takes to give customers a great experience.

•  You enjoy solving new problems every day and won't give up if you don't find the answer right away. Our product is very robust and it's not the kind of product that you will learn everything about in a month, year, or 5 years. So if you like challenges and puzzles, keep reading.

•  You’re always on the lookout for ways to make things better for customers and you’re willing to advocate for those changes.

•  You have excellent written communication skills. You can break down complex topics into easy-to-follow guidance while being friendly and professional.

•  You have experience with writing or creating help content (i.e. articles, videos, etc.) and understand best practices for doing so.

Here are a few other hints that you might be the person we’re looking for (you match up with a number of these):

•  You have a sense of humor, a sense of humility, and take your work much more seriously than you take yourself.

•  You have experience supporting a highly technical, SaaS product or experience with technical troubleshooting related to APIs, HTML/CSS, or Javascript.

•  You are excited about exploring growth and career opportunities within a customer support team.

•  You are comfortable advocating for what you need to do your best work.

•  You are excited to work in an environment that emphasizes both autonomy and accountability.

•  You are totally okay with big swings, wild experiments, and learning through failure.