Operations Manager, QuadMed

Job:

Location: United Statess

Job Category: Healthcare Administration

Business Unit (brand): QuadMed

Job ID30977

Creating a better way. It’s more than just the philosophy we were founded on. It’s our purpose. For our employees, it means more time with patients. Unrushed visits to build meaningful relationships. And most importantly, an opportunity to empower our patients to achieve their full potential – at work and in life. Determined to make a difference? Join our health care revolution and be a part of something better.

GENERAL PURPOSE OF JOB

This position is responsible for managing both operations and client accounts to ensure superior client and patient satisfaction and operational effectiveness. This inidual will be the key integrator between the client, shared services, clinical quality and day-to-day operations. This position requires a flexible work schedule with the need to travel to visit clients, onsite health and wellness centers and direct reports. This is a remote position.

KEY RESPONSIBILITIES

• Serves as main client contact on strategic integration and expansion opportunities, maintaining strategic focus on client satisfaction and value-added strategies and demonstrates the ability to proactively identify client needs related to healthcare trends. Develops strategy and framework to collaboratively engage clients in creating joint solutions aligned to the client life cycle.
• Works closely with clients to promote and retain positive client relationships
• Attracts, retains, develops and manages, Health Center leadership to ensure employee engagement and client satisfaction; along with talent acquisition, employee development, employee relations issues, training, on-boarding, off-boarding, staff communication, and performance management.
• Identifies processes to improve overall performance of health centers and defines innovative measurements of performance standards to integrate corporate strategies.
• With leadership from the Director of Operations, establishes 1-3-5-year key account plans for client
• Ensures partnership between clinical departments within QuadMed Centers
• Completes clinic labor checklist, invoice approval, KIS process and monthly reports
• Accountable for client open issue list, Salesforce and performance guarantees
• Achieves of all established benchmarks on metrics
• Achieves excellent patient satisfaction by ensuring patients have a great experience when they visit the centers. Ensures patient complaints and incidents are addressed and will ensure CQI for any trends.
• Partnering with finance and Director of Operations on annual budgets and legal on annual SOW updates and any contract amendments.
• Leads clinic operations and can execute strategies, budgets and deliverables
• Ensures work environments are adequate and safe.
• Communicates and explains new directives, policies, or procedures to managers; for major changes, meets with entire operations staff to explain changes, answer questions, and maintain morale. Coordinates and communicates across remote sites and shares best practices with peers.
• Client and/or site meetings, including all report outs, RFPs, and overall client-centric business metrics.
• Evaluates all QuadMed programs in relation to overall client scorecard and ensures that each program performs and delivers on expected ROI.
• Promotes, enables, and executes on continuous improvement activity within the organization and is accountable for outcomes.
• Supports and promotes customer service and satisfaction through policy and procedural changes.
• Projects a positive image of the organization to advocates, customers, industry, and community.
• Travel required to visit centers and clients

SCOPE

• All assigned QuadMed clients and centers

JOB REQUIREMENTS

Education:

• Bachelor’s degree in business, Management, Healthcare Administration, Nursing or related field (or experience in lieu of education)
• A clinical degree (LPN, RN, BSN, APP) preferred but not required

Experience:

• Minimum five (5) years clinic/practice management experience
• Account management preferred
• Business and client relations with a solid foundation of business acumen to help drive solutions for health plan initiative preferred

Knowledge, Skills & Abilities:

• Work successfully with erse populations and demonstrated commitment to promote and enhance ersity and inclusion.
• Demonstrate knowledge of client’s business and healthcare relative to QM’s core competencies
• Knowledge and awareness of industry and healthcare trends
• Thorough knowledge of practices, theories, and policies involved in business and finance.
• Excellent analytical, decision-making, and problem-solving skills.
• Build a strong sense of common purpose aligning with mission and vision, across all work groups
• Build relationships by acting as a trusted advisor and inspiring confidence to support the objectives of QuadMed and client success
• Possesses excellent oral and written communication skills along with the ability to listen, understand and influence
• Projects management skills – able to champion organizational innovation and improve innovation capabilities across the team
• Understands and supports the primary care physician model and maintain an overall knowledge of clinical services; maintain the knowledge and ability to evaluate overall clinical services as it relates to operations, revenue, quality, care delivery, and compliance
• Respond effectively and meet time deadlines and perform effectively and decisively under pressure. Must have a proven track record of being self-motivated and successfully managing multiple projects within deadlines.
• Possesses strong computer skills including experience with MS Word, Excel and Power Point

Harry Quadracci was determined to do things differently, and to do them better. In 1991, the visionary print manufacturing CEO founded QuadMed out of the belief that there had to be a better way to provide his employees with access to affordable, high-quality health care. And what started as doing the right thing, ended up sparking a health care revolution. Now 30 years later, we partner with employers across the nation to provide value-driven health and wellness services in or near the workplace. With a focus on breaking down cost, access and quality barriers, we empower employees and their families to live healthier, happier lives.

We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.

QuadMed and Quad is proud to be an equal opportunity employer and values ersity. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. QuadMed and Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. QuadMed and Quad also prohibits harassment of applicants and employees based on any of these protected categories.

Drug Free Workplace

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"

Location: Remote (Global) with optional on-site onboarding week

Job Description:

As a Technical Writer, you will be responsible for creating, improving, and maintaining our company’s technical documentation, which includes user manuals, API documentation, tutorials, and technical blog posts. You will collaborate closely with our product, engineering, and marketing teams to ensure the documentation aligns with our products and meets the needs of our users, including developers, DevOps professionals, and end-users.

Key Responsibilities:

* Primary Documentation Owner: Become the primary writer for all our product documentation. Ensure all materials are up-to-date, clear, and user-friendly.

Qualifications:

* Fluency in English: Excellent verbal and written communication skills in English. Native-level cultural understanding is preferred to ensure the content resonates with our primary audience.

Preferred Qualifications:

* Experience with open-source projects and communities.

Salary: $70-78K USD -> depending on experience

Application Process: Please include a link or document to a portfolio of recent work (minimum 3 examples). Candidates who do not provide a portfolio submission will not be considered.

",

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About the role

We are seeking a passionate and experienced Technical Product Manager to work on our portfolio of products. The first product this person will work on is the Axelar Interchain Token Service (ITS) https://www.axelar.network/its.

The development of Web3 technology faces a blockchain interoperability challenge. Applications that rely on digital tokens use bridges that strip away fungibility and functionality, or incur the heavy cost of deployment on multiple chains.

Axelar’s Interchain Token Service (ITS) is a product suite that supports issuing interchain tokens with the following features:

• Fungibility: Wrapped versions on connected chains are fungible with one another.
• Custom functionality: Custom tokens keep their features, cross-chain.
• Low overhead: Smart contracts and developer tools automate complex developer tasks.

The ideal candidate will have a strong technical background in blockchain technology, a deep understanding of blockchain interoperability, and a proven track record in product management. This role will involve close collaboration with engineering, marketing, and business development teams.

Your responsibilities

• Product Strategy & Roadmap:
  • Define and execute the vision and strategy of products.
  • Develop and maintain a comprehensive product roadmap that aligns with the company’s strategic goals, by collecting requirements from both internal teams and external partners/customers.
  • Prioritize product features and improvements based on customer feedback, market trends, and business objectives. Run customer interviews and market surveys to test new features.
• Technical Leadership:
  • Work closely with the engineering team to ensure technical feasibility and optimal implementation of product features.
  • Provide clear product requirements, user stories, and acceptance criteria to guide the development process.
  • Stay up-to-date with the latest trends and advancements in blockchain technology and interoperability.
• Cross-functional Collaboration:
  • Collaborate with marketing and business development teams to define go-to-market strategies and drive product adoption.
  • Engage with customers, partners, and stakeholders to gather feedback and identify opportunities for product improvement.
  • Act as the primary point of contact for all product-related inquiries and issues.
• Performance & Growth:
  • Monitor and analyze product performance metrics to ensure the success and growth of the Axelar Interchain Token Service.
  • Identify and implement strategies to improve user experience, scalability, and product security.
  • Drive continuous improvement and innovation within the product and the team.

Your profile

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Proven product management experience, focusing on blockchain technology or a related field.
• Strong understanding of blockchain concepts, decentralized networks, and related technologies.
• Excellent communication and presentation skills, with the ability to convey complex technical concepts to both technical and non-technical audiences.
• Ability to collaborate effectively with cross-functional teams and to manage multiple priorities and deliver results in a fast-paced environment.
• Strong organizational skills and ability to manage multiple projects simultaneously.
• Willingness to adapt to a fast-paced start-up environment and embrace new challenges.
• Strong technical background with the ability to understand and contribute to complex technical discussions. Coding experience is a plus.

Why us?

• Autonomous, distributed environment with the opportunity to work collaboratively in a erse team worldwide.
• The scope to contribute to high-impact work and make a difference on a decentralized protocol.
• The chance to challenge yourself while learning heaps of stuff in the process.
• Unlimited time off throughout the year to rest and recharge.
• Competitive compensation with tokens, experiencing growth from the initial phase.

About us

Interop Labs builds interoperability technology.

Interoperability between blockchains is crucial technology infrastructure for the growth of Web3 and the advancement of internet technology as a whole. Interop Labs is the initial developer of Axelar Network - the programmable Web3 interoperability platform, scaling the next generation of internet applications to billions of users. Axelar network’s key attributes are programmability, security and scalability.

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About the Opportunity

As Head of Product with Kadena you will help to identify market opportunities; understand the needs of developers, entrepreneurs, business partners, and consumers; and translate those needs into requirements, strategies and concrete roadmaps. You will work with our engineering, marketing and business development teams to help align product and adoption efforts across the organization.

This position will report directly to our Chief Business Officer, with the opportunity to grow with the role and company.

How You’ll Make An Impact

• Dive deep into the needs of web3 ecosystem participants to uncover needs and the most impactful product opportunities for growing the Kadena ecosystem
• Understand the competitive landscape and influence the strategy of how Kadena can unique position itself within that landscape
• Identify gaps in tech and product offerings and develop / recommend solutions
• Identify new opportunities for innovation
• Collaborate both internally as well as with customers, partners, and the community to generate consensus and deliver on your technical roadmaps
• Drive how the ecosystem of applications at and on Kadena grows and is maintained
• Stay current with and communicate industry trends and emerging web3 technologies and adoption strategies.
• Propose and implement process improvements and best practices.
• Understand and deliver opportunities for tokenization and real world business applications
• Drive user and product oriented thinking across the organization
• Act as a product evangelist and represent the company at public events

What Sets You Apart

• 8+ years of Product Management with provide cross-functional experience (ie. BD, Marketing, Legal)
• 3+ years experience in web3 product development (ideally with an L1 or L2).
• Have successfully taken multiple products through the entire go-to-market lifecycle, from discovery through delivery and adoption
• Successful execution of strategies to encourage developer and/or entrepreneur growth in an ecosystem
• Exposure to traditional financial products and their lifecycle or operation
• Strong emotional intelligence, communication skills, and ability to build consensus among a erse cross-functional team.
• Passionate about developing captivating user experiences that will make blockchain technology accessible to anyone
• A strong belief in Proof-of-Work

Kadena requires all employees to be fully vaccinated against COVID-19 as a condition of employment. Kadena considers requests for reasonable accommodations for medical or religious reasons pursuant to applicable law.

What We Offer

This role has an annual starting salary range of $200,000 - $240,000 + benefits listed below. Actual compensation is influenced by a wide array of factors including but not limited to your inidual skills and experience.

• Fully paid medical, vision, and dental insurance for full-time employees
• 16 weeks of paid parental leave
• Flexible savings accounts
• Company coin options
• Unlimited PTO (and a culture of taking time off) + 13 holidays
• Company wide closure between Christmas and New Years
• Remote company with annual in-person offsite
• Home office setup stipend
• Health & wellness benefit through Wellhub

Who We Are

Kadena is the industry’s only scalable layer 1 Proof of Work (PoW) blockchain. The principal feature that drives Kadena is scalability, which enables Kadena to deliver infrastructure-grade performance for any blockchain project. Along with our own smart contract language Pact, Kadena’s platform provides the world the tools and environment to turn ideas and ambitions into reality. Founded by Stuart Popejoy and William Martino who created JP Morgan’s first blockchain and led the SEC’s Crypto Committee, Kadena aims to allow for true blockchain mass adoption.

At Kadena, we value ersity, curiosity, a work/life balance, kindness, and teamwork.

Our Commitment to You

At Kadena we know that cultivating ersity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no inidual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.

With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural ersity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all of our team members to uphold these commitments.

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Who Are We?

DV Labs is a remote 30+ member research and software development team with a vision to establish a credibly neutral, trust-minimised infrastructure layer for web3. Previously known as Obol Labs, our work on distributed validators (DVs) boosts the security, resilience, and decentralisation of the Ethereum network.

Our values & Culture

We live by our values - we are: reliable, secure, synergistic, and innovative. These values aren’t just a set of ideals, they’re the foundation of our culture and the key to our success.

At DV Labs, productivity meets work-life balance in perfect harmony - we promote flexibility, trust, and transparency. We believe in connection beyond screens. Our team stays ahead by attending conferences and gathers annually for an offsite event full of collaboration, teamwork, and fun!

The Products

DV Labs develops and maintains three core products:

• Charon, a Golang based middleware client enabling multiple nodes or parties to run validators together, in a fault-tolerant manner.
• The DV Launchpad, a web interface for launching and managing Distributed Validators.
• Obol Splits, a set of solidity contracts assisting with the formation of Distributed Validators, by allowing the ETH bond and validator rewards to be split across multiple parties.

Supporting the Obol Collective

DV Labs supports the Obol Collective: a community dedicated to scaling Ethereum by strengthening the security, resiliency, and decentralisation of the consensus layer through the development and deployment of distributed validators.

Mission of the role

A Product Owner (PO) bridges the gap between cross-functional teams and the overarching business strategy:

• Vision: Sets the direction based on trends, user behavior, and stakeholder feedback.
• Backlog Management: Prioritizes features, enhancements, and fixes for our project.
• Requirements: Transforms high-level needs into detailed and tailored user stories.
• Stakeholder Engagement: Collaborates with teams like UX/UI design, marketing, analytics, and sales to align product strategy.
• Cross-functional Collaboration: Partners with teams across departments to ensure cohesive product development.
• Review: Assesses completed tasks against standards and user-centric design principles.
• Release Decisions: Determines the rollout of features and updates to maximize user engagement.
• Feedback Loop: Regularly collects insights from users and cross-functional teams to optimize the product.
• Alignment with Strategy: Ensures the product direction matches the company’s business objectives.
• ROI: Strives to maximize the business value derived from product initiatives.

Responsibilities

• Lead the full product development cycle of your squad from concept to launch.
• Coordinate with other teams to align product strategies with company goals.
• Translate product needs into user stories and design guidelines.
• Guide the development team alongside the Engineering Manager, ensuring timely delivery of product enhancements.
• Foster an agile and collaborative environment, promoting innovation and best practices.

Requirements

• 3+ years as a Product Owner.
• Proven leadership with a track record of delivering projects on time and on budget.
• Experience with blockchain solutions or DApps.
• Skilled at working with international, remote teams across various time zones.
• Innovative, self-starter attitude with a readiness to lead and own projects.
• Ideal Time zone from GMT-5 to GMT+3.

Nice to have

• Experience in Ethereum Layer 2 projects.
• The ideal candidate would have a technical background in a field related to distributed systems engineering or cryptography, to better understand Obol and the Distributed Validator Technology subject matter.

Benefits

• Competitive compensation
• Annual Global Off-site
• Annual opportunity to attend DevCon (or a blockchain conference of choice)
• Generous paid time off
• Budget for personal equipment
• Budget for training or education

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Registration Coordinator

Virtual

Full time

R14246

EXCITED TO GROW YOUR CAREER? WE’RE GLAD YOU’RE HERE!

Primary Responsibilities

50% – Serves as primary point of contact for client registration service needs. Supports management of portfolio with simple to moderate levels of complexity. Maintains an understanding of current technology in order to design solutions and integrate with future products. Tests websites and internal applications for functionality and quality control. Proofs text language on confirmations, tickets and other registrant communications.

30% – Collaborates with other departments, gathers website design specifications from clients and delivers to IT for build. Provides customer service with all necessary event details including data entry instructions and financial processing information. Schedules production jobs for ticket and credential production, collation and mailings. Updates onsite services and engages at appropriate time to prepare final onsite portion of project. Participates in project team meetings and provides input to Project Management, Account Management, Housing Services and Onsite Services as applicable.

20% – Incorporates process improvement & project management principles and manages workload within project budget hours. Contributes to organization effectiveness by acquiring business knowledge, maintaining current technology knowledge, and improving skills in communications, interpersonal relationships, and time management. Provides weekly status reports and updates system with accurate and timely deliverables. Creates, updates and posts show requirements and documentation to support best practices. Procures materials (i.e. supplies) needed to produce credentials, tickets and other items for collation. Tracks expenses for billing.

Qualifications

1. Strong analytical skills along with the ability to troubleshoot and problem solve required.

2. Must be proficient in MS Office products including Outlook, Word and Excel.

3. Strong customer service skills with the ability to multi-task required.

4. Professional client communication and presentation skills required.

5. Basic understanding of HTML a plus.

6. Ability to travel 5-10%

Disclaimer

This job description is designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of associates assigned to this job.

Maritz offers a comprehensive benefits package for full-time employees including medical, dental, vision, life insurance, disability, 401k, tuition reimbursement, paid time off, and more! Part-time employees may qualify for medical, 401k, and paid time off depending on total hours worked. View all details at www.MaritzBenefits.com.

Maritz will only employ applicants who have authorization to work permanently in the U.S. This is not a position for which sponsorship will be provided. Those who need sponsorship for work authorization now or in the future are not eligible for hire. No calls or agencies please.

Maritz is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by calling 1-636-827-0335 or by sending an email to [email protected].

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Project Coordinator (Part-Time)

REMOTE

Part time

It’s fun to work in a company where people truly BELIEVE in what they’re doing!

We’re committed to bringing passion and customer focus to the business.

SUMMARY

The Project Coordinator provides support to the Project Manager in organizing and overseeing projects from start to finish. They assist with planning, scheduling, budgeting, and coordinating all activities related to project. They also help monitor progress, track deliverables, communicate with team members, and ensure that goals are achieved within deadlines and budget constraints.

As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act.

ESSENTIAL REQUIREMENTS

Must be able to pass a customer background check for access to facilities, equipment and property. This Homeland Security Investigation requires U.S. Citizenship or Permanent Resident (Green Card) status.

KEY DUTIES AND RESPONSIBILITIES

Assists Project Manager with managing projects, equipment, meetings, and information across multiple projects.

Organizes and executes projects on time and within budget using discretion and independent judgement.

Provides project support and helps develop, coordinate, track, update, and report on multiple project plans.

Develops and maintains a document repository, coordinating multiple meetings and trainings, and being present for instant assistance to the project team.

Reviews and edits technical documentation.

Coordinates work with Project Managers, Team Leads and government personnel during projects.

Coordinates training schedules and logistics for virtual and in-person training with subcontractor and customer, including manual entry into the vendor training portal.

Coordinates class logistics such as meeting rooms, equipment, virtual meeting creation, and training links.

Develops and compile various meeting notes into communications summaries and/or reports.

Plans daily activities within the guidelines of company policy, job description and supervisor’s instruction in such a way as to maximize personal output.

Responsible for aiding in own self-development by being available and receptive to all training made available by the company.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EDUCATION AND EXPERIENCE

Bachelor’s degree and a minimum of three (3) years’ relevant experience, or equivalent combination of education/experience.

JOB SPECIFIC KNOWLEDGE/SKILLS/ABILITIES

Exceptional organization skills with the ability to effectively manage multiple projects and priorities and to meet or exceed assigned deadlines for task completion.

Above average oral and written communication skills required.

Microsoft Office Suite proficiency including intermediate to advanced MS Excel and intermediate PowerPoint. Ability to quickly become adept at internal systems and additional software packages that may be required for job performance.

Exceptional customer service and relationship-building skills.

Ability to plan, organize, coordinate, and execute work.

Work effectively inidually and in a team environment.

Excellent customer service and relationship-building skills and ability to effectively interact with others in the performance of assigned duties.

LANGUAGE SKILLS

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.

MATHEMATICAL SKILLS

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions of this job.

Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic.

CNI CORE COMPETENCIES

Responsible for the integration of CNI Core Competencies into daily functions, including commitment to integrity, knowledge/quality of work, supporting financial goals of the company, initiative/motivation, cooperation/relationships, problem analysis/discretion, accomplishing goals through organization, positive oral/written communication skills, leadership abilities, commitment to Affirmative Action, reliability/dependability, flexibility and ownership/accountability of actions taken.

COMPLIANCE

Promotes and encourages a culture of compliance with all applicable rules (federal, state, local, Federal Acquisition Regulations, Code of Federal Regulations, Prime Contract requirements, etc.) for themselves and the company as a whole. Fosters an environment in which they will report any violations or reasonably suspected violation of CNI policy, FAR, and/or CFR and are comfortable discussing the myriad compliance, conflict, FAR, CFR, etc. issues that arise during the performance of a government contract.

EOE including Disability/Vet

The pay range for this role is $28.37-$34.62/hour, with the final offer amount dependent on location, skillset, and experience.

Project Coordinator

United States (Remote)

We’re serious about Building. We’re a team that cares – about investors, about sponsors, and about each other. Building something great is never easy. We encounter obstacles. We face challenges. Things can sometimes feel chaotic. And because we build together, intentionally engaging our shared core values to build an inspiring culture, we enjoy our work – even when it’s hard.

Our scale-up environment is ideal for people who are eager to dig in, navigating complexity and ambiguity in a productive, and positively impactful way. If this is you, we’d love to support your candidacy.

Role Summary

The Project Coordinator works closely with Project Managers to onboard new customers and launch their commercial real estate offerings on our marketplace.

The Success You’ll Build

• Assist Project Managers with deliverables and partner with them to onboard new customers
• Work with customers to launch new offerings, including tasks such as:
  • Preparing investor-facing content
  • Setting up complex DocuSign templates
  • Preparing marketing emails and other materials
  • Building web pages in HTML
  • Ensuring data quality within our application
• Oversee the technical setup of our product and marketplace offerings
• Collaborate in the configuration and troubleshooting of our product
• Identify ways to improve the customer and offering implementation experience; recommend methods to refine our processes
• Participate in internal operational projects

The Experiences and Competencies Necessary for Success

• 1+ years of experience working in project coordination, operations, customer implementation, quality assurance, or a similar role
• Bachelor’s degree or additional years of technical implementation experience
• Process-oriented with ability to both follow and refine processes
• Ability to work on several projects simultaneously under strict timelines
• Motivation to prioritize both quality and urgency

Preferred Qualifications

• Experience with HTML
• Experience in FinTech or commercial real estate
• Experience with project management tools like Asana

CrowdStreet Benefits

We pay employee premiums for comprehensive health care including dental, vision, life, and disability insurance. We also provide flexible PTO, family leave, 401K matching, a stipend to support remote work, and a culture created through shared core values

Semrush is hiring a remote Product Designer (Local Unit). This is a full-time position that can be done remotely anywhere in Poland.

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About Zapper

Our mission is to make the blockchain readable and accessible to everyone. We envision a self-custodial, decentralized future that empowers economic freedom. By demystifying the blockchain, we’re making it possible for everyone to be a part of this exciting future.

At Zapper, we’re a team building and shipping on loop. We have an ambitious roadmap and exciting projects in the pipeline. It’s an inspiring time to be at Zapper!

Employment Equity

We know the importance of a erse and inclusive team. Everyone, regardless of gender, ethnicity, nationality, sexual orientation, religion, age, or physical ability, will find equitable opportunities here.

If you need accommodation during the application or interview process, please reach out to our hiring contact.

Why work at Zapper?

1. Our team is made up of the best of the best. You’ll be joining an all-star team that always aims to raise the bar. You will work alongside people who will bring out the best in you.
2. Our mission aims to transform how accessible the blockchain is for everyone. We see ourselves as trailblazers and game-changers of the space.
3. Benefits. We hire the best and pay accordingly. Salary, equity, group insurance, stipends & more. For this role, the salary bracket is 70k to 110k USD.

Why would Zapper not be for you?

1. Often working more than 40 hours a week. If you’re expecting a laid-back working environment - Zapper isn’t for you. We are driven and we work hard.
2. We build fast and move fast. The web3 space moves at lightning speed, and Zapper moves even quicker. If you need structure and process at every step to put out your best work, Zapper might not be a good fit for you.
3. You spell team with an “I”. At Zapper, we believe that aligning personal and company objectives leads to mutual success. As a small, dynamic group, we thrive when we all push in the same direction. By focusing on making Zapper a better product, we create opportunities for personal growth and career advancement. We value and reward contributions that drive our collective success, ensuring that as Zapper grows, so do you.

About the Role

We are seeking a skilled and motivated Integration Specialist to bring their expertise to Zapper. You will be an integral part of our product team and will work closely with our Product Lead.

This role plays an essential part in Zapper’s objectives of growing its list of supported and integrated applications and providing a first-class curation experience for Zapper Protocol contributors. This role will be connected with Zapper’s user base and the market to ensure proper prioritization.

Responsibilities

• Offer technical support to Zapper’s community and partner with questions and requests about integration opportunities.
• Proactively track opportunities for future integrations
• Assist the Product Lead in prioritizing the integration efforts
• Be a power user of Zapper’s curation products, providing a tight feedback loop to the product and engineering teams
• Write coded integrations of DeFi, NFT, and token contracts into Zapper’s core products
• Migrate existing integrations to new tech stacks within Zapper’s backend

Qualifications

Must haves:

• Knowledge of Typescript
• A clear passion for web3
• An entrepreneurial mindset, and a go-getter attitude
• Be a team player with excellent communication skills
• Attention to detail and keeping projects with many tasks tracked
• Be proactive, driven, and passionate about your work

The following will make you stand out as a candidate:

• Previous working experience in web3
• Have participated in the DeFi ecosystem
• Experience and passion for being in a start-up environment
• Being a user of Zapper’s products
• Proximity to Zapper’s head office in Montreal, Canada

1Password is hiring a remote Senior Product Manager, Onboarding and Activation. This is a full-time position that can be done remotely anywhere in Canada or the United States.

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Mozilla - Non-profit champions of the Internet.

Title: Senior Product Manager – Data Products

Location: Remote United States

Full-time

Job Description:

Become a part of our caring community and help us put health first

The senior product manager will play critical role in defining and executing Integrated Health data strategy and oversee the creation of trusted, cross-domain data assets that power the next generation of recommendation engines, predictive models, patient 360 and AI based solutions that enhances omni channel patient experiences.

The Senior Product Manager Leads all phases of the product life cycle, from inception to introduction into the marketplace, by developing products to meet specific customer needs and achieve specific cost and success outcomes. Once products are launched, monitors efficacy of products and uses customer and business partner feedback to ensure products are meeting customer needs across each customer segmentation, adjusting products over time to continue to achieve the desired outcomes. Begins to influence department’s strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

Use your skills to make an impact

Required Qualifications

• Must have solid data background
• Data governance and lifecycle, data stewardship
• Data products, customer 360, CDP
• Comfortable around data and be able to perform basic queries in Snowflake, SQL, etc
• Passionate about patient experience
• E2E product lifecycle management
• Bachelor’s degree or equivalent technical experience
• 3+ years of experience in product management
• 3+ years of experience with hands on data work

Preferred Qualifications

• Masters degree in computer engineering, data science or equivalent
• 5+ years of experience in product management
• 5+ years of experience with hands on data work
• 5+ years of experience in Health Care settings
• Hybrid or remote work arrangement allowed for qualified candidates

Alert:

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent with instructions on how to add the information into your official application on Humana’s secure website.

Interview Format: HireVue

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Work at Home Statement

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
• Satellite, cellular and microwave connection can be used only if approved by leadership
• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

#LI-BL1

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and inidual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$102,200 – $140,700 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or inidual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, iniduals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humanato take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Outbound Enterprise Product Manager, Cards

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Enterprise Engine team at Stripe is responsible for ensuring that the world’s largest companies adopt and love Stripe. The Enterprise Engine team is cross functional, developing a product and GTM strategy to ensure Enterprises are a catalyst for long term growth. The team is responsible for developing the metrics and plan to ensure we are building the right products for Enterprises, and providing connective tissue between users, engineering, product, and GTM at Stripe.

What you’ll do

As an Outbound product manager, you will be primarily focused on GTM activities, working closely with account teams and customers through various interactions. You will not be mapped to a single product but instead will work across the full portfolio of product and engineering teams. You will engage as a subject matter expert with top users to improve their experience throughout the entire lifecycle, from engaging in pre-sales conversations, serving as a product partner in escalations, and determining how to creatively solve their top requests. Through these direct interactions, you will gather customer needs, learn about industry trends and competitor’s offerings and influence the roadmap of the company. You will be deeply familiar with our suite of products to enable Stripe GTM teams and external stakeholders.

You will not be expected to maintain a product backlog or directly own product strategy but you are deeply embedded in the product and engineering organization, attending team meetings, product shaping reviews, planning cycles, etc. You report to product manager leaders, will be measured against the product management career ladder and will be expected to participate in the life of product management at Stripe (culture events, interviews, etc.)

You will contribute to the definition of our strategy. For example, you will be instrumental in making decisions about industry strategy, industry product/solution development, partner strategy, and ensuring product-market-fit. You will develop plans to achieve our strategy including product development requirements, program definitions, commercial constructs, and more. In short, you will develop the plan to do whatever it takes to help large Enterprises be successful across the entire product portfolio of Stripe. You will also investigate horizontal requirements. For example, enterprise data needs, enterprise reporting needs, regional considerations, etc. If you enjoy shaping an ambitious and ambiguous problem, this role is for you.

Responsibilities

• Large user CSAT
  • You improve the experience of large users with Stripe for Cards processing at all points of their lifecycle.
  • You meet with customers regularly to educate them about our cards portfolio of products, you steer them towards outcomes that are more favorable for them and for Stripe. You are the voice of the Enterprise roadmap across the user base.
  • You engage with users both reactively (customer requests about joining a beta feature, account team needs help about a priority user asks, etc.) and proactively (account check-ins, celebrate wins, get ahead of renewals, etc.)
• ONR impact
  • Your interactions with customers help you generate new product ideas for the central PM teams, and ultimately influence the roadmap, generating higher share of wallet or new monetized product launches.
  • You help unblock new deals or avoid existing user churn by selling what’s on the truck.
  • You help champion the adoption of our product portfolio that directly improves ONR (Vault SKUs, Disputes SKUs, etc.) or indirectly (Enterprise features that lead to higher SoW, etc.)
• Enablement
  • Internal: You capture user feedback at scale and cascade that out to XFN teams.
  • External: You improve the external perception of Stripe products by participating in customer briefings, partner enablement or external content creation for strategic user engagements.
• Product and Engineering teams focus
  • You creatively solve priority users asks to avoid spending engineering resources on single customer problems and help sell what’s on the truck
  • You engage with customers on early exploration and product ideas and can help assess complexity without heavy engineering scoping
  • You can help extend product manager activities with customers and GTM, like identifying beta customers and enrolling them in product trials
  • You form a POV on Enterprise solutions and packages that resonate with our largest users
• Long term goals
  • Organizational improvement
  • You identify process improvements to improve GTM product team interactions.
  • You pilot those within our teams and you help roll those out more broadly at Stripe.
• Institutional knowledge
  • You obsess with customer needs, competitive offerings or new industry trends. You attend industry conferences, analyst briefings or network events. You raise the bar for payment and user knowledge of your teams
  • You bring this knowledge back to your product and engineering teams in the forms of summarized briefs, competitive overview or feedback on strategy.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• * Relevant career experience: 5 to 7 years of relevant experience in frields like Product Management, Technical Account Management or Integration Engineering at a top tier tech company.
  • Excellent communicator: You are extremely comfortable in front of large or senior audiences, internal or external. You can craft clear written communications artifacts. You adapt your communication to your audience: internal/external, seniority, technical expertise, payment savviness, etc.
  • User first: You obsess over customer success and quality of experience. You have deep user empathy skills that you can convey back to our teams.
  • Technical: You can understand the product deeply. You meet with engineers directly and can talk about technical design. You can advise customers about technical integrations. You’re comfortable writing your own queries or making a small code change as necessary.
  • Creative & Curious: You like to solve problems in novel ways, you can suggest alternatives like a manual workaround to a feature request, you always want to understand user needs and how we can solve problems in different ways than our competitors do.
  • Operational savvy: You are strong operationally, capable of designing and driving a cross-functional team and process
  • Analytical horsepower: You dig deep into the data, think from first principles, and deliver the right results
  • Results-oriented: You enjoy doing whatever it takes to execute on complex projects

Hybrid work at Stripe

This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office).

Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for iniduals and their teams.

A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live.

Pay and benefits

The annual US base salary range for this role is $162,300 – $243,600. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

Office locations

New York, South San Francisco HQ, or Seattle

Remote locations

Remote in United States

Team

Operations

Job type

Full time

Senior Product Manager – HR/Payroll

Job Locations: US-US-Remote

ID2024-7928

Category

Product Management

Type

Full Time

Overview

Powerschool is one of the fastest growing education technology companies, with more than 45 million users across the world. We are giving educators and administrations all the tools they need to effectively run their districts and drive student and financial performance. Working at PowerSchool in this role offers you a chance to help solve the most important challenges in education relating to a financial management in an environment that’s fun, collaborative, and innovative. We are looking for smart, creative iniduals who are passionate about the education space and who aren’t afraid to show it.

The Senior Product Manager – HR/Payroll is accountable for driving the product management of HR and Payroll on our flagship service – PowerSchool ERP. In this role, you will be reporting directly to the VP, Product Management and will be responsible for the roadmap of HR and Payroll on this solution. You are also responsible for working directly with customers to identify issues as well as high-value enhancements to drive growth, retention, and customer satisfaction and creating and adhering to KPIs. This role will also work with our Compliance team to keep abreast of changes to American payroll legislation and work directly with government agencies to obtain clarification of requirements where needed.

This position will follow the Agile development process, to define the scope of work for the Scrum team by creating user stories, developing acceptance criteria, and refining the product backlog. Working with product management and subject matter experts, you will apply incremental delivery principles to working practices, driving the delivery of value through your teams; communicating progress; both internally as well as directly to customers, eliciting feedback and enabling stakeholder reviews for validation in the process.

This position is also expected to assist in driving best practices in product management throughout the product and engineering teams and will also use their skills to advance the progress of Agile methodology and provide timely reporting to Senior Leaders to ensure corporate objectives are being met.

Responsibilities

Essential duties and responsibilities include the following.

• Improve organizations performance on delivering products by managing the cross functional development scope with Product Managers, Product Owners and Scrum teams.
• Support the VP, Product in the development of product vision, goals, themes and features and drive the product roadmap and long-term product strategy with these in mind
• Participate and help lead daily scrum ceremonies, leading refinement sessions, and engaging with your Engineering team, guiding direction and focus
• Translate product directives into backlog items, effectively representing customer needs. Serve as the primary source of external information for the Scrum teams, offering clear definitions of the targeted capability, the intended value to the customer, and functional/non-functional requirements framing the scope of the capability –independent of implementation.
• Work closely with Development on implementation issues
• Review QA test plans to align with acceptance criteria
• Work directly with customers to understand their needs as well as to continuously communicate back to them our roadmap and progress
• Effectively communicate product release contents and expected product capabilities/behavior to stakeholders including external and internal customers
• Liaise with other product managers on PowerSchool ERP to drive alignment and roadmap
• Ensuring the correct features are being development, considering the value being delivered against the cost of delivery
• Provide weekly reports on project status to Senior Leaders
• Monitor and identify impediments to release objective and suggest corrective actions as necessary
• All other duties as assigned

Qualifications

To be considered for and to perform this job successfully, an inidual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Qualifications include:

• 5+years’ prior experience in a product management role
• Previous product experience with US HR and Payroll is required
• Excellent understanding of Agile Values and Scrum Methodology
• Excellent ability to effectively prioritize and execute tasks in a high-pressure environment
• Excellent ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments
• Excellent ability to handle a heavy workload with multiple projects and frequent interruptions
• Excellent ability to work in a changing, dynamic environment
• Excellent understanding of the software development life cycle (SDLC)
• Strong attention to accuracy and detail, while still results oriented
• Strong knowledge of Agile/Scrum methodology practices
• Strong problem solving, conflict resolution, interpersonal and presentation skills.
• Experience with business analysis, documenting use cases or requirements gathering

Compensation & Benefits

PowerSchool offers the following benefits:

• Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D)
• Flexible Spending Accounts and Health Savings Accounts
• Short-Term Disability and Long-Term Disability
• Comprehensive 401(k) plan
• Generous Parental Leave
• Unrestricted paid time off (known as Discretionary Time Off – DTO)
• Paid Community and Volunteer Time Off (VTO)
• Wellness Program, including ClassPass& Employee Assistance Program
• Tuition Reimbursement
• Optional Benefits: Pet Insurance, Identity Theft Protection, Student Debt Repayment Program and Prepaid Legal coverage

A reasonable estimate of the base compensation range for this position is $64,200 – $120,000 USD. This compensation range is specific to the United States and it incorporates many factors including but not limited to an applicant’s skills and prior relevant experience and training; licensures, degrees, and certifications; internal equity; internal pay ranges; and market data/range parameters.

EEO Commitment

PowerSchool is committed to a erse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the ersity of our workforce, we celebrate the erse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing [email protected].

Deel is hiring a remote Staff Product Designer. This is a full-time position that can be done remotely anywhere in EMEA or LATAM.

Deel - Payroll and Compliance for International Teams.

Flatfile is hiring a remote Product Designer. This is a full-time position that can be done remotely anywhere in the United States.

Flatfile - The elegant import button for your web app.

Product Manager, Customer Experience (US)

Product · Washington, District of Columbia

Position Title: Product Manager, Customer Experience

Contract Type: Permanent, full-time

Travel: Up to 20% travel

Reporting To: Zahra Safavian, Chief Product Officer

Start Date: September 16, 2024

Are you passionate about creating exceptional learner experiences? Nexford University is looking for a dynamic Senior Product Manager, Customer Experience, to shape the end-to-end learning journey and elevate student success. This role is perfect for someone who excels in both strategic thinking and execution, with a strong focus on user-centered design.

Why You’ll Love This Role

• Lead Learner-Centric Design: Create intuitive, engaging learning experiences that seamlessly integrate technology, support services, and academic programs. Your work will directly contribute to transforming lives through education.
• Drive Data-Driven Improvement: Continuously analyze user feedback and data to identify pain points, optimize processes, and deliver innovative solutions that enhance the overall learner experience.
• Collaborate Across Teams: Foster a culture of collaboration with cross-functional teams, ensuring a unified approach to learner success and the seamless introduction of new products, features, and experiences.

Key Responsibilities

• Craft Customer Experience Strategy: Develop and execute a comprehensive strategy that aligns with Nexford’s mission, enhancing every touchpoint in the learner’s lifecycle.
• Oversee Product Design & Development: Lead the design of learner-centric products, from software applications to academic programs, ensuring they meet user needs and business goals.
• Promote Continuous Improvement: Utilize data analytics to drive iterative improvements, making a measurable impact on learner satisfaction, enrollment, retention, and success.

Skills and Qualifications

• 3+ years of experience in product management, preferably in education or technology.
• Strong customer focus with a passion for delivering exceptional user experiences.
• Proficiency in data-driven decision-making and cross-functional collaboration.
• Excellent communication and leadership skills.

Why Nexford?

Join a forward-thinking team dedicated to reshaping education. This is your chance to bring positive social impact to a global audience. At Nexford, you’ll thrive in an innovative and flexible work environment. We offer a competitive salary, performance-based bonuses, stock options, professional development opportunities, and more.

Location

Washington, District of Columbia

Department

Product

Employment Type

Full-time

Minimum Experience

Experienced

Compensation

DOE

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