Sherpany is hiring a remote Senior Product Data Analyst (6 months). This is a contract position that can be done remotely anywhere in Europe.

Sherpany - The next generation software for successful executive meetings.

Senior Manager of Call Center Operations

Fully Remote • Remote Worker – N/A

Full-time

Description

OpenLoop is looking for a Senior Manager of Call Center Operations to join our team Remotely or at our HQ in Des Moines, IA. In this role you will be responsible for overseeing the day-to-day operations of our offshore call centers. It will require a strategic thinker with a strong analytical mindset to drive performance through data-driven decision-making. The ideal candidate will have extensive experience in analytical call center management, excellent leadership skills, and a proven track record of improving operational metrics.

About the Role

Responsibilities include, but are not limited to:

• Lead and manage a team of call center supervisors and agents, providing guidance, support, and training to ensure high performance.
• Foster a positive and motivating work environment to enhance team morale and productivity.
• Develop and implement strategies to optimize call center operations, including workforce management, process improvements, and technology enhancements.
• Monitor key performance indicators (KPIs) and implement corrective actions to achieve and exceed targets.
• Utilize data analytics to track and analyze call center performance metrics, identifying trends and areas for improvement.
• Generate and present detailed reports on call center performance, providing actionable insights to senior leadership.
• Ensure exceptional customer service by implementing best practices and continuous improvement initiatives.
• Address escalated customer issues and implement solutions to prevent recurrence.
• Work closely with cross-functional teams, including IT, HR, and Quality Assurance, to align call center operations with overall company goals.
• Collaborate with offshore partners to ensure seamless integration and effective communication.
• Manage call center budgets, ensuring cost-effective operations without compromising service quality.
• Allocate resources efficiently to meet operational demands and business objectives.

Requirements

• Bachelor’s degree in Business Administration, Management, or a related field
• Minimum of 7 years of experience in call center management, with at least 3 years in a senior management role.
• Strong analytical skills with experience in data analysis, reporting, and performance management.
• Proficiency in call center software and CRM systems.
• Excellent leadership and communication skills.
• Ability to thrive in a fast-paced, dynamic environment.
• Experience managing offshore call center teams.
• Knowledge of healthcare industry regulations and best practices.
• Six Sigma or Lean certification preferred.

About OpenLoop

OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring healing anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.

Our Company Culture

We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.

Sound like a good fit? We’d love to meet you.

Salary Description

$80,000- $110,000

Title: Sr Mgr Business Operations

Location: Remote, US

Department: IT

Job Description:

Requisition Number: 97786

Position Overview

The Sr Manager, CRM Operations will play a critical role defining and, in collaboration with key stakeholders, implementing Insights global CRM and (future PSA). policies, procedures and infrastructure. A cornerstone of Insights IT transformation in the coming years, the Sr Manager CRM Operations will create relationships across the enterprise toexecute against vision towards short and long term goals, plans and action for implementing applications, extensions, and integrations of the Salesforce solution tobusiness strategies and priorities, delivering impactful outcomes. This leader will work closely with business partners, stakeholders, and the CRM teams to create and execute against the roadmap that supports Insights ambition to be the leading Solutions Integrator.

Incumbents provide leadership and business support to other CRM team roles

What youll do at Insight

• Works closely with stakeholders for eliciting requirements and transforming needs into efficient and effective solutions by working with technical team for design, development and execution. Includesrequest review and engagement, drive communication across teams, determine change roll out executionto ensure a seamless transition from existing processes to new processes.
• Responsible for requirements gathering with global teams, lead intake sessions, process optimization, and documentation, build user stories as needed to support business needs. Develop and consider global architecture and needs to optimize CRM usage. Focused on business process elicitation, documentation, and improvement. Functions as middleman between internal customers and technical teams. Engage other specialties (IT, PAs, etc) as needed to achieve results
• Drive and challenge functions on their assumptions of how they will successfully execute their plans. Recognize opportunities for improvement within the function to create efficiencies or improve results and drive global capabilities to business via delivery standards and process improvements, ensuring right ROI and impact from tools
• Build tight partnership with business, key audience, decision makers and thorough understanding of needs, drive to future state vision / process, including team calls and engagement.
• Collaborate closely with technical teams for future work user requirements, stories, validation and hand off for development and rollout
• Partner w/ FP&A teams with work to forecast flows and process.
• Work with VP CRM regarding:
  • future state vision of CRM, key integrations, PSA work in future
  • Define key metrics to monitor and measure, and build out to capture
  • Create alignment and synergy with business and technical teams throughout organization.
  • Ensure workflow vision
  • Budget accountability-Analyze, assess and document the Return in ROI
• In partnership with Data governance analyst ,and others on CRM team, ensure clear data management strategy to improve CRM data quality and support desired business outcomes. Key measurements include:
  • Accuracy in sales forecasts and reporting
  • Data privacy compliance
  • Targeting for marketing, customer success and other program growth
  • Operational efficiency
• Provide guidance and support to CRM users
• Align strategic goals of the Insight with the function goals and processes
• Think strategically, anticipate future trends and envision the path to get there. Think three or four tasks ahead of a project’s current status
• Manage multiple process/system improvement projects simultaneously.
• Identify the need for and plan change management
• Conduct process analysis using standard data analysis and interview techniques. Need to be able to communicate with all levels of the organization in order to obtain information needed quickly.
• Mentor and train Business Analyst I, Business Analyst II teammates.
• Learn new business processes with little direction.
• Other duties as assigned.

What youll need to join Insight

• BS/BA required with a concentration in a business discipline preferred.
• Must have 5+ years experience in requirements definition, project management, change management and problem solving in a service business environment.
• CRM experience a plus.
• Experience with process improvements across different departments within an organization required.
• Highly articulate and professional in both oral and written communication, as well as presentation, persuasion and negotiation skills to achieve desired result needed.
• Must have broad business experience.
• Ability to read, analyze, and interpret general business/ professional journals, technical procedures, or regulations required.
• Ability to effectively present information and respond to questions from groups of managers, customers, other employees a must.
• Ability to respond effectively to the most sensitive inquiries or complaints.
• Ability to write using original or innovative techniques or style.
• Ability to make effective and/or persuasive presentations on controversial or complex topics to top management and/or boards of directors.
• Must have successful experience with mentoring and training other teams

Physical Demands

The physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit, talk, hear, and operate a computer, telephone and keyboard.
• Specific vision abilities required by this job include close vision requirements due to computer work.
• Regular, predictable attendance is required; including quarter-driven hours as business demands dictate.

Work Environment

The work environment characteristics described here are representative of those a teammate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.

• Moderate noise (i.e. business office with computers, phone, and printers, light traffic).
• Ability to work in a confined area.
• Ability to sit at a computer terminal for an extended period of time.

*Base salary is determined by level of experience and ranges from $112,000-124,000 with an additional 15% bonus, options for healthcare, PTO, 401k, etc

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position,click here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes:Remote||Arizona (US-AZ)||United States (US)||Sales/Business Development|| None||Remote||

Title: Programming Support & Operations

Remote Position

locations

Virtual, FL

Virtual, CO

Virtual, AZ

Virtual, HI

Virtual, MT

Virtual, NV

Virtual, OR

Virtual, NM

Virtual, UT

Virtual, NE

Virtual, WA

time type Full time

job requisition id Req30276

iHeartMedia

Current employees and contingent workers click here to apply and search by the Job Posting Title.

The audio revolution is here – and iHeart is leading it! iHeartMedia, the number one audio company in America, reaches 90% of Americans every month — a monthly audience that’s twice the size of any other audio company – almost three times the size of the largest TV network – and almost 4 times the size of the largest ad-supported music streaming service. In fact, we have:

• More #1 rated markets than the next two largest radio companies combined;
• We’re the largest podcast publisher, with more monthly downloads than the second- and third-largest podcast publishers combined. Podcasting, the fastest-growing new media, today has more monthly users than streaming music services or Netflix;
• iHeart is the home of many of the country’s most popular and trusted on-air personalities and podcast influencers, who build important connections with hundreds of communities across America;
• We create and produce some of the most popular and well-known branded live music events in America, including the iHeartRadio Music Festival, the iHeartRadio Music Awards, the iHeartCountry Festival, iHeartRadio Fiesta Latina and the iHeartRadio Jingle Ball Tour;
• iHeartRadio is the #1 streaming radio digital service in America;
• Our social media footprint is 7 times larger than the next largest audio service; and
• We have the only complete audio ad technology stack in the industry for all forms of audio, from on demand to broadcast radio, digital streaming radio and podcasting, which bring data, targeting and attribution to all forms of audio at an unparalleled scale. As a result, we’re able to combine our strong leadership position in audience reach, usage and ad tech with powerful tools and insights for our sales organizations to help them build success for their clients at a more efficient cost than any other option.

Because we reach almost every community in America, we’re committed to providing a range of programming that reflects the ersity of the many communities we serve – and our company reflects that same kind of ersity. Our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone.

Only one company in America has the #1 position in everything audio: iHeartMedia!

If you’re excited about this role but don’t feel your experience aligns perfectly with the job description, we encourage you to apply anyway. At iHeartMedia we are dedicated to building a erse, inclusive, and authentic workplace and are looking for teammates passionate about what we do!

What We Need:

iHeartMedia Programming Operations is looking for a jack-of-all-trades to help us supporting 850+ stations and digital operations. You could be a studio engineer, a broadcast IT pro, a tech savvy PD, a multi-tasking wizard of a board op or any one of a number of backgrounds ready to join our mission of helping to operate the largest audio company in the world.

What You’ll Do:

• Learn, test, & support the Sound+ cloud playout system
• Work with Program Directors and Engineers to convert stations from NexGen to Sound+ and all that entails
• Help find missing content and get it loaded prior to air
• Act on silence tickets and troubleshoot why the silence occurred and how to prevent it in the future
• Use GSelector to export logs and troubleshoot
• Utilize an audio editor
• Read application logs and try to decipher what happened
• Follow documented processes to provide repeatable results
• Think critically, stay calm, act intentionally.

What You’ll Need:

• You know radio and you’re more than tech ‘savvy’.
• You’ve loaded brokered programming and understand how to backtime to hit top of hour news.
• You’ve engineered a sports remote and can deal with rain delays.

The position is 100% virtual. You can work from anywhere. We’re also flexible about whether it is a 4 or 5 day work week. However, we are a 24/7 business so your schedule WILL include weekends and possibly nights.

What You’ll Bring:

• Respect for others and a strong belief that others should do this in return
• Full proficiency and understanding of job function
• Open communication with colleagues and direct reports that encourages collaboration and team consensus
• Strong problem solving skills
• Efficiency with independent work under minimal guidance
• Commitment to process improvement for overall team effectiveness
• Professional communication that stresses diplomacy, empathy and patience

Compensation:

Salary to be determined by multiple factors including but not limited to relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data.

$24.00 – $30.00

Location:

VIRTUAL EST, FL

Position Type:

Regular

Time Type:

Full time

Pay Type:

Hourly

Benefits:

iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the erse needs of our changing workforce, including the following:

• Employer sponsored medical, dental and vision with a variety of coverage options
• Company provided and supplemental life insurance
• Paid vacation and sick time
• Paid company holidays, including a floating holiday that enable our employees to celebrate the holiday of their choosing
• A Spirit day to encourage and allow our employees to more easily volunteer in their community
• A 401K plan
• Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
• A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

We are accepting applications for this role on an ongoing basis.

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Non-Compete will be required for certain positions and as allowed by law.

Our organization participates in E-Verify. Click here to learn about E-Verify.

Muck Rack is hiring a remote Product Marketing Manager. This is a full-time position that can be done remotely anywhere in the United States.

Muck Rack - The new standard in public relations software.

GitHub is hiring a remote Staff Product Designer - Copilot. This is a full-time position that can be done remotely anywhere in the United States.

GitHub - The world's leading software development platform.

Growth Operations Manager (Remote – US)

Remote

Full Time

Mid Level

About Your Role:

Our Growth team uses data, systems thinking and automation to strategically scale revenue. As a Growth Operations Manager on the team, you will own the systems and processes that power marketing campaigns, generate pipeline and directly accelerate revenue growth. If you think outside the box, keep tabs on new tools and martech, love to build, experiment and optimize, believe that AI can be used thoughtfully to augment human workflows and you are obsessed with ensuring everything you touch is organized, well-documented, automated, trackable and designed for scale, this is the right role for you.

Who You Are:

• In this cross-functional role, you’ll work with marketing, sales, product, and more to prioritize GTM projects, identify and execute on opportunities to optimize our customer journey, build and improve marketing campaigns, track leading indicators and report on results.
• You’ll be the point person for all marketing campaign operations and new implementations, supporting customer acquisition, expansion, and retention.
• You’ll obsess over the operations and efficiency of our customer lifecycle to ensure a delightful experience for buyers, speedy meeting booking, proper follow up by sales, stellar enablement, personalized touchpoints at key milestones and smart expansion/upsell campaigns.
• You will proactively ensure that everything in our MarTech stack is working as it should be, owning and maintaining the technology foundation that delivers an exceptional experience for our buyers and supports our marketing goals.
• You’ll proactively partner with our signal partners, bizops and sales ops as you own and innovate on lead scoring, nurtures, and signal-based triggers.
• You’ll build advanced automated workflows using tools like Sendoso, Clay, ChatGPT, 1st, 2nd, and 3rd party signals and Marketo/Salesforce.
• You will be obsessed with helping the GTM team make smarter data-driven decisions, consistently tracking, testing, and analyzing funnel data and campaign metrics in Hockeystack, Marketo, SFDC, Tableau, and more to improve and optimize programs.
• You are comfortable working with large data sets and multiple integrations, and you are skilled at creating dashboards/pulling reports and summarizing findings for stakeholders.
• You have strong, hands-on technical expertise with marketing tools like Marketo, SFDC, Chili Piper, UserGems, Qualified, Outreach, LeanData, Apollo, Clearbit, ChatGPT, and MadKudu.

Your Experience:

• 3-5 years of Marketing/GTM Operations experience.
• Advanced knowledge in Marketo & SFDC.
• Strong hands-on experience with marketing initiatives including implementing lead ingestion through website form fills, API webhooks and lead gen forms, running enrichment to ensure data quality needed to route leads, implementing webhooks, intent triggers, and lead lifecycle management.
• Impeccable analytical and conceptual problem-solving skills. Big plus if you have an entrepreneurial hacker’s mentality and are energized by finding novel ways to drive revenue and optimize our funnel.
• Strong ability to operationalize campaign operations management at scale.
• Excellent cross-functional stakeholder management and communication skills.
• Experience working with a high degree of autonomy in a fast-moving startup or a hyper growth environment.
• Excellent judgment and prioritization skills.

What We Believe:

• One Team – Everyone belongs here, and whether it’s your first day or you’re the CEO, your voice and ideas matter to us. By embracing the “One Team* core value, we can harness the power of collaboration to drive innovation, overcome challenges, and achieve outstanding results.
• Fuel Potential – Providing iniduals with the necessary tools, resources, and support to enable their success and uplift their potential. We empower our team and lift them to higher levels of achievement, both personal and professional.
• Real Connections – It’s a cluttered, digital world out there, but our connections are real. Personal connections matter, and we want to build real connections with our peers and customers.
• Unboxed Thinking – We encourage our team to think creatively and approach challenges from fresh perspectives. We believe that by encouraging and supporting erse ideas, we can uncover innovative/groundbreaking solutions and deliver an exceptional product and experience.
• Customer Centric – We understand that our success depends on our customers’ success, and we are dedicated to giving every customer that wow moment at every touchpoint. At the end of the day, our customers’ satisfaction and happiness are our ultimate measures of success.

What You’ll Love:

• Comprehensive Medical Plans plans – we’ve got you covered!
• Take-What-You-Need Time Off
• Vacation Bonuses 2X/Year
• 401K Plan
• FSA Plan
• Free General Medical & Mental Health care via Healthjoy
• Volunteer Time Off
• Birthday Time Off
• Generous parental leave benefits for both birthing and non-birthing parents
• Access to Employee Assistance Programs (EAPs)
• Fitness discounts through ClassPass
• End-to-end family planning discounts through KindBody
• Discounted pet insurance through Pin Paws
• Free and discounted legal benefits through Rocket Lawyer
• Financial wellness benefits through Morgan Stanley

How we work:

Who We Are:

Our mission is to help companies rise above the noise by eradicating spam and elevating relationships. Our goal is to enable businesses everywhere to make more human connections in a digital world.

Sendoso is an equal opportunity employer: we value ersity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

By submitting your application, you agree that Sendoso may collect your personal data for recruiting, global organization planning, and related purposes.

Sr. Product Manager, Healthcare

United States

Healthcare Ecosystem – Product

Full Time

Remote

At Colibri, culture is a critical part of our collective success, and we live our values everyday: Love, Joy, Boldness, Teamwork and Curiosity. These values guide our interactions with each other, our customers, and the community as a whole.

We have a rich and storied history. Colibri is one of the pioneers of online professional education, introducing some of the first web-based professional education courses in 2001. Today, the company’s family of brands are the leading online professional education platforms in their respective end-markets. We proudly to serve >1 million customers annually and employ more than 1,000 mission-aligned professionals. To learn more, please visit: www.colibrigroup.com

Position Overview:

The Sr. Product Manager will coordinate with key stakeholders in sales, marketing, design, development, and operations. This role will be charged with creating the product growth strategy including: design, build, successful launch, and grow throughout the product lifecycle – resulting in innovative learning products within the Colibri Healthcare portfolio.

What You’ll Do

• Develop strategy and product roadmap for a specific market or product line within Healthcare Ecosystem that will deliver world-class learning experiences to Colibri Healthcare’s customers.
• Accountability to track, report, and drive key product performance metrics across product, marketing, sales, and support teams.
• Analyze various product inputs, customer requirements, designing solution architectures and developing the business case for new product development.
• Understand and interpret business requirements in tandem with the product technology team to create use-cases and user interface wireframes, and to determine internal and external system requirements.
• Organize market research including analyzing customer segments, reviewing industry research reports, and assessing strengths and weaknesses of competitors.
• Study healthcare industry standards and staying up-to-date on industry changes and compliance issues.
• Gather inspiration and ideas by visiting/contacting customers regularly and reviewing software and other products that solve similar problems in other domains.
• Collect direct customer feedback by organizing user tests, studying customer support incidents, administering user surveys, and visiting customers to study product interaction in their natural environment.
• Collaborate with leadership peers in sales and marketing to set budget and overall GTM strategies.
• Coordinate with sales, marketing, development, and customer support to bring together ergent ideas and convince various stakeholders to rally behind a single product vision.
• Work with VP of Product Management to manage the product roadmap, including documenting product strategy, maintaining the feature backlog, and coordinating releases.
• Communicate product and roadmap updates across Colibri.

What You Need to Succeed

• 5+ years in a product leadership role
• Experience leading direct reports within a Product organization
• Demonstrable history of bringing products to market and driving business growth
• Successfully worked in a matrix shared service operating model
• Familiarity and experience working with product design frameworks (e.g. Design Canvas)
• Realtime experience on a team that has designed and built customer-facing products – preferably in the continuing education space.
• Attention to detail; extraordinary eye for usability and the customer experience.
• Great people skills; able to facilitate, negotiate and persuade stakeholders.
• Excellent written communication skills with the ability to succinctly convey complex ideas through the written word.

You Must Be

• Comfortable in front of an in person or virtual white board and can describe complex information in a concise, yet thorough manner.
• Able to align user experience and business acumen to ensure financial viability of the product we build.
• Able to break complex long-term projects into a stepped phase approach.
• Able to prioritize execution and know how to get the job done.
• Flexible and agile; able to rapidly adapt to changing situations and inputs.
• A self-starter able to collaborate on the strategy, direction, and initial considerations, but then operate independently and effectively with minimal management oversight.

Colibri Group welcomes applicants from all backgrounds and experiences, and we understand that not every candidate will meet every requirement listed in the job description. Research has shown that women and people of color may be less likely to apply to jobs unless they feel they meet every qualification, and we want to actively combat this bias in our hiring process. If you’re excited about the role and believe you have the skills and experience to contribute to our team, we encourage you to apply, even if your background doesn’t align perfectly with every qualification listed. We are committed to building a erse and inclusive workplace, and we believe that ersity of perspectives and experiences is essential to our success. You may be just the right candidate for this role or another position within our organization. Don’t hesitate to take the leap and apply today!

Title: Principal Product Manager (Remote Eligible)

Location: Bellevue, WA, USA

Job Description:

Smartsheet is a tech company with a human story to tell. We’re here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We’re revolutionaries – so for us changing the way the world works is all in a day’s work.

We are looking for an experienced Principal Product Manager to join our Product Organization at Smartsheet. You will be accountable for driving business impacting investments within areas of high ambiguity, driving strategy that aligns with customer demands, business goals, and industry trends. Join us and help our customers leverage the potential of their workforce and mobilize their talent.

You will report into a leader in Product Management, and can be based in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer.

You Will:

• Define a vision and strategy for your product area informed by company objectives, customer needs, and industry best practices
• Partner with technical and product leaders across Smartsheet to align strategy and platform investments and work closely with design and engineering to create compelling, high-quality customer experiences
• Use internal and external data to guide experimentation, decisions, opportunities and evaluation of success
• Partner with research, product design, data science and analytics teams to run experiments and test prototypes to validate hypotheses
• Communicate strategy, platform health, capabilities, winning and losing experimentation, and insights to a wide audience
• Successful candidates will operate at both the strategic and tactical levels and form strong cross-team partnerships that ensure combined success for the product area
• Support other duties as needed

You Have:

• 8-10+ years of product management experience
• Successfully delivered a delightful user experience with high-scale platforms
• Experience with agile and waterfall project management methodologies, Scaled Agile Framework (SAFe), critical path, dependencies, and baselines preferred
• Experience delivering highly-complex enterprise software products from inception to launch
• Data-driven mentality with a focus on metrics and analytics
• Experience with agile development processes and frequent product releases
• Excellent written and verbal communication skills
• Technical degree, or equivalent experience working with engineers to make product decisions on behalf of customers

Perks & Benefits:

• HSA, 100% employer-paid premiums, or buy-up medical/vision and dental coverage options for full-time employees
• Equity – Restricted Stock Units (RSUs) for eligible roles
• Lucrative Employee Stock Purchase Program (15% discount)
• 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
• Monthly stipend to support your work and productivity
• Flexible Time Away Program, plus Incidental Sick Leave
• US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
• US employees receive 12 paid holidays per year
• Up to 24 weeks of Parental Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to Udemy online courses
• Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
• Teleworking options from any registered location in the U.S. (role specific)

Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity and some roles may be eligible for a RSU stock grant upon accepted offer. California & New York: $189,000 to $264,600 | All other US States: $175,000 to $245,000

Get to Know Us:

At Smartsheet, weve created a place where everyone is welcome people from all over the world, all backgrounds, all ages, all colors, and all beliefs working side by side. Here, everyone can make a difference and empower others to do the same. Youre encouraged to apply even if your experience doesnt precisely match our job descriptionif your career path has been nontraditional, that will set you apart. At Smartsheet, we empower everyone, everywhere to change the way the world worksjoin us!

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Japan, Costa Rica, and Germany. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

#LI-Remote

Title: Product Manager – OTC

Location: United States, Europe

Full-time

$101K – $153K

This is the target annual salary range for this role. This range is not inclusive of other additional compensation elements, such as our Bonus program, Equity program, Wellness allowance, and other benefits [US Only] (including medical, dental, vision and 401(k)).

The compensation range provided is influenced by various factors and represents the initial target range. Our salary offerings are dynamic and we strive to ensure that our base salary and total compensation package aligns and recognizes the top talent we aim to attract and retain. The compensation package of the successful candidate is based on various factors such as their skillset, experience, and job scope.

Job Description:

Building the Future of Crypto

Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.

What makes us different?

Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.

Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.

As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Kraken NFT, and Kraken Futures.

Become a Krakenite and build the future of crypto!

Proof of Work

The Team

Kraken OTC strives to provide seamless and robust trading & lending solutions that cater to our high net worth and institutional clients looking to execute or borrow large amounts of crypto with best pricing, security, privacy, and minimal market impact.

Our team tackles unique challenges within crypto markets such as fragmented liquidity, slippage, execution of various yield strategies, and regulatory complexities associated with digital assets.

Joining our team means being at the forefront of the crypto industry, where your work directly influences the market and contributes to shaping the future of digital finance. You’ll collaborate with experts in a stimulating environment that values innovation, integrity, and foresight.

Recently we successfully launched an OTC Lending program that is fully collateralized allowing clients to borrow assets off-platform. Additionally we have expanded our sources of liquidity to provide better pricing to our clients.

Looking ahead, our main goals are to expand our global footprint, develop deeper liquidity pools, and pioneer innovating spot trading, derivatives, and lending products. We aim to lead the charge in regulatory advancements, sustainable crypto practices, uphold crypto culture and values, setting benchmarks for the entire industry.

The Opportunity

• Create, adjust and deliver overall product strategy and product roadmap
• Work closely in a cross-functional team environment coordinating with multiple team leads to utilize resources in delivering the OTC Desk needs
• Work closely with OTC and Institutions stakeholders to define and develop detailed product and business requirements
• Perform User Acceptance Testing and ensure requirements were understood and implemented as requested
• Influence product and technology strategy and direction (roadmap), and product and user experience decision-making
• Manage engagement with internal and external parties
• Evangelize the power of analytics and experimentation in building a data-driven organization
• Actively prioritize product backlog , pre planning, prioritization and user story mapping sessions
• Develop product documentation including specifications, wireframes, site-maps, and process flows
• Facilitate communication across all project phases and proactively alert management of changes to scope, timelines and resources
• Ensure proper integration and scalability of shared systems, products and tools

Skills You Should HODL

• Expert knowledge of cryptocurrency trading, derivatives, lending, and complex automated platforms
• A deep understanding of the needs of the end consumer: institutions and high net worth iniduals
• 3+ years of product management experience
• Expertise in data gathering and analysis
• Solution oriented, highly-motivated and proactive self-starter
• SQL and Python experience is encouraged, but not required
• Strong grasp of information architecture and user experience best practices
• Strategic mindset coupled with a keen attention to detail
• Well-rounded interpersonal skills, and experience interacting with erse personalities
• Outstanding organizational and communication skills and the ability to balance multiple priorities
• Advocate for project management principles and best practices
• Exceptional communication and presentation skills

#LI-Remote #LI-BM1 #USCANUKEU

This job is accepting ongoing applications and there is no application deadline.

Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.

We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Kraken is powered by people from around the world and we celebrate all Krakenites for their erse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don’t fully meet the listed requirements, especially if you’re passionate or knowledgable about crypto!

As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Title: EOR Operations Coordinator – German Speaker

Location: Remote-EMEA

About Remote

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.

Please take a look at remote.com/handbook to learn more about our culture and what it is like to work here. Not only do we encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply, but we prioritize a sense of belonging. You can check out independent reviews by other candidates on Glassdoor or look up the results of our candidate surveys to see how others feel about working and interviewing here.

All of our positions are fully remote. You do not have to relocate to join us!

The position

This is an exciting time to join Remote and make a personal difference in the global employment space as a EOR Operations Coordinator, joining our Employer of Record (EOR) Operations team.

This position requires fluency (written and oral) in both English [C1 level or higher] and German [C1 level or higher].

As an empathetic problem-solver, the EOR Operations Coordinator will be instrumental in supporting the organization and administration of the employee lifecycle. They will do this by executing general administrative work to support their peers in Onboarding, Lifecycle and Mobility teams – helping to deliver a quality experience for Remote’s global employees.

This is an entry level position, where you will be reporting to an Operations Manager.

What This Job Can Offer You

• Responsible for assisting the EOR Operations team in the onboarding and/or offboarding of employees (external to Remote), including taking on basic projects and tasks to provide administrative support to other global specialists
• Responsible for assisting the EOR Operations team in creating and maintaining documentation.
• Responsible for supporting mobility-related administration tasks including registrations, checks, and/or other verifications.
• Implement directives and processes aimed at improving the employee experience.
• Manage and organize employee data and/or other relevant data processes from our product, ensuring information is current, secure and confidentiality is maintained.
• Support reporting, audit, compliance, and data integrity initiatives.
• Help execute automation opportunities within onboarding processes, as directed by EOR Business Operations managers and/or other EOR Operations Managers
• Gain first-hand experience working directly with employees by handling a small selection of onboarding and/or offboardings and/or mobility support.

What You Bring

• Written and oral fluency in both German [C1+ level] and English [C1+ level].
• Work experience in a general HR administration, Mobility management or people operations function supporting work carried out by broader teams/units.
• Some experience working in a fast-paced, cross-functional environment, ideally within a startup or tech environment.
• Able to take direction from peers, by following instructions well and picking up process-related work quickly, accurately and effectively.
• Strong sense of ownership, comfortable working independently, asks for help when needed.
• You’re a productivity geek and constantly thinking of ways to improve processes.
• Team player, ready to support colleagues across multiple departments and keen to learn new skills.
• Excited by the constant change and growth working in a startup company brings.
• Bonus points if you’re fluent in multiple languages.
• Bonus points if you have experience working remotely.

Practicals

• You’ll report to: Manager, EOR Operations
• Team: EOR Operations
• Location: TBD
• Start date: As soon as possible

Application process

1. Interview with Recruiter
2. Interview with Hiring Manager, EOR Operations
3. Interview with Manager, EOR Operations

#LI-DNP

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:

• work from anywhere
• unlimited personal time off (minimum 4 weeks)
• quarterly company-wide day off for self care
• flexible working hours (we are async)
• 16 weeks paid parental leave
• mental health support services
• stock options
• learning budget
• home office budget & IT equipment
• budget for local in-person social events or co-working spaces

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

Reddit is hiring a remote Senior Product Manager, Experimentation (Platform). This is a full-time position that can be done remotely anywhere in the United States.

Reddit - The front page of the internet.

SR. CX Project Manager

• Reference Number: 314431
• Posted: 08/07/2024
• Job Type: Contract
• Industry: Business and Financial Operations
• Work Location: Remote

Are you a seasoned Project Manager with a passion for customer experience (CX) and a knack for driving cross-functional projects to success? Our esteemed pharmaceutical client is looking for a CX Project Manager to join their dynamic team.

Please note, IT Program Management is not applicable to this role, and will not be considered.

CX Project Manager

CX Project Manager Role Summary:

• Manage and lead the interaction with the CX teams, including Research & Insights, Strategy, Design, and Experience Effectiveness; as well as cross-functional teams in Digital, Biopharma, and agencies to action on Pfizer’s mission
• Prepare project plan and supervise the roadmap of CX teams, ensuring successful execution and delivery of CX deliverables associated with our organization’s core services: CX research, strategy, design, and measurement
• Oversee project management and collaborate with CX Leads, ensuring timely and efficient delivery of CX work
• Maintain open and regular communication with CX leads to provide updates on project plans, status reports, risk tracking, and delivery
• Support project intake and demand management for CX support requests, track team capacity to assess bandwidth for upcoming tasks; communicate capacity concerns to CX Leads
• Advocate the availability and value of CX services to cross-functional partners, and ensure representation of CX across strategic initiatives and solutions
• Serve as the team’s representative on various project management organizations and product councils, ensuring CX activities are correctly logged and reported to CX Leads
• Utilize strategic thinking to ensure coordination between different projects and teams, always aiming for a best-in-class customer experience, facilitating discussions between key stakeholders for issue resolution

Qualifications:

• Bachelor’s degree in a relevant discipline, with 3+ years of experience in the pharmaceutical or healthcare industry, preferably with a focus on digital.
• Proven ability to gain trust with management at all levels, including the ability to craft and deliver presentations.
• Demonstrated experience in creating and implementing strategic plans in a complex organization.
• Ability to manage multiple projects concurrently, prioritize activities based on organizational needs.
• Experience overseeing the execution of innovative digital projects across varied geographies.
• Excellent communication skills and the ability to influence key partners and stakeholders.
• Demonstrated ability to foresee, manage, and influence transformational changes that impact Digital and the wider Business Units.
• Ability to facilitate various meetings and workshops, maintain project timelines, identify and address risks, and oversee project planning and execution

Preferred Background:

• Project or Product Management role experience, following PM standards, preferably in agile methodology
• Knowledge in CX capabilities, such as Research and Insights, Experience Strategy, Experience Design, and Experience Measurement
• Understands how to work cross-functionally with Business partners, Developers, Product Managers, among others
• Ability to comprehend project impacts, document key CX activities, processes, and deliverables
• Proficiency in coordinating key dates, milestones, and deliverables, and managing traditional project planning activities

Why Join Us?

• Impactful Work: Contribute to meaningful projects that drive the customer experience strategy for a leading pharmaceutical company.
• Collaborative Environment: Work with a team of dedicated professionals who are passionate about delivering excellence.
• Professional Growth: Enhance your skills and career in a supportive and challenging environment.

• Medical, Dental, Vision, 401k
• Weekly pay with direct deposit
• Consultant Care support
• Free Training to upgrade your skills

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

Circle is looking to hire a Principal Product Manager, USDC.com to join their team. This is a full-time position that can be done remotely anywhere in the United States or on-site in San Francisco CA.

Plaid is hiring a remote Product Manager - Network Partnerships. This is a full-time position that can be done remotely anywhere in the United States.

Plaid - Develop the future of financial services.

Coursera is hiring a remote Staff Product Manager, Mobile. This is a full-time position that can be done remotely anywhere in the United States.

Coursera - We provide universal access to the world's best education.

Optimism is looking to hire a Product Manager, Retro Funding to join their team. This is a full-time position that can be done remotely anywhere in Outside of the US.

Senior Product Manager, Ads Data

We’re transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

About the Role

We are seeking a senior product manager to build and extend the data platform we leverage to power our ads and insights businesses that service over 5,000 CPG brands a day.

You will work in collaboration with R&D, data science, data engineering and commercial leadership, to build the foundation that powers how we surface data to internal and external customers.

This is a unique opportunity to have end to end ownership of a technical platform for the company that is core to our growth. Your portfolio will directly impact how some of the world’s largest CPG brands make investment and strategy decisions.

About The Team

The Advertiser Experience team owns the set of systems that power our advertising facing offerings (inclusive of Instacart Ads Manager, Instacart Ads API, Ads Measurement and Data Pipelines). Our teams own the E2E systems from our back-end platforms and data that power a complex ecosystem of CPGs, retailers, customers, and operators .

We are a passionate team of 100+ engineers, data scientists, designers, marketers and product managers focused on driving growth for CPGs. We work hard to make sure everyone is brought along for the journey as we ship award winning products and services to the industry.

About The Job

• Manage the roadmap and execution for our ads data platform and data pipelines for a erse set of use cases.
• Drive forward strategy on all aspects of the data platform especially our data sharing practices and ability to derive signal from noise.
• Lead product planning, product & customer discovery, the product development process, effort estimation, and collaboration with teams across the organization (i.e. Data Engineering and Commercial Teams).
• Build and maintain a variety of integrations with a complex ecosystem of 3rd party partners like identity graphs, verification providers, media partners, and clean rooms providers.
• Ensure our ads data platform meets the highest standards for privacy, data protection, and regulatory compliance.
• Intake & validate new ideas through a set of frameworks and drive them into implementable projects.
• Advocate for data quality throughout the entire Ads and Eversight R&D organization, and build tools that allow internal customers to be evangelists themselves.

About You

Minimum Qualifications

• 5+ years of Product Management experience
• Experience managing data products and data platforms
• Experience working in deeply technical domains with the ability to quickly ramp up when onboarding into new areas
• Experience partnering with technical audiences and “translating” to senior audiences across functions
• Direct experience partnering with Data Engineering and Product teams to identify new roadmap opportunities and improvements
• Ability to manage and align multiple stakeholders

Preferred Qualifications

• Fluent in core data processing technologies like Airflow, dbt, cloud data warehouses
• Experience in influencing and building out multi year strategy

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For US based candidates, the base pay ranges for a successful candidate are listed below.

CA, NY, CT, NJ

$187,000—$208,000 USD

WA

$180,000—$200,000 USD

OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI

$172,000—$191,000 USD

All other states

$156,000—$173,000 USD

ager, Ads Data

"

About Cambio

Cambio is a software platform for world-class real estate decarbonization. We help commercial real estate owners and tenants bring their real estate portfolios to net-zero using a machine learning-driven, end-to-end real estate sustainability platform. Our mission is to take the real estate industry into the climate action era.

We are proud to be the fastest growing startup in our category, with world-class partners and investors including Y Combinator, Google, the U.S. Department of Energy, Stanford University and Fifth Wall. We are seeking team members who are passionate about building transformative products, enthusiastic about problem-solving, and excited to work at the forefront of climate and real estate technology. Join us on our mission to achieve net zero by 2050.

The role

As a Product Manager at Cambio, you will lead the vision, strategy, and execution of our product roadmap, driving the development of our machine learning-powered decarbonization platform. You will work at the intersection of engineering, design, and business, translating customer needs into actionable product features that deliver exceptional value. You will be responsible for the entire product lifecycle, from ideation to launch and beyond, ensuring that our products not only meet but exceed the expectations of our users.

This role demands a strategic thinker with strong technical acumen, a customer-centric mindset, and a track record of delivering successful products in a fast-paced, innovative environment.

What you will be doing

* Product Vision and Strategy: Define and communicate a clear product vision that aligns with Cambio’s mission and business goals. Develop and execute a product strategy that drives customer adoption and business growth.

Impact

In this role, you will achieve the following key accomplishments in your first 12-18 months:

1. Successfully launch new product features that drive significant customer adoption and satisfaction.

Qualifications

* Experience: 5+ years of product management experience in a tech environment. Experience with B2B, machine learning products, platforms and / or dashboard analytics is a plus.

Logistics:

* Work Authorization: Authorization to work in the United States or Canada is required.

What we offer

We are a lean, growing, and high-performing team that works hard and is passionate about the climate problems we’re working on. At Cambio we promise:

* Fast-growing startup experience: You will be responsible for foundational work that will have a significant impact on decarbonizing the commercial real estate industry.

If you thrive on leading the vision and strategy for innovative products that shape the future of sustainable real estate, we invite you to join our team as a Product Manager at Cambio. Apply now to embark on this journey with us.

Contact:

Kevin, Chief of Staff

References:

https://www.cambio.ai/

https://www.ycombinator.com/companies/cambio-2

",

Stripe is hiring a remote Product Designer, Growth. This is a full-time position that can be done remotely anywhere in Canada or the United States.

Stripe - Online payment processing for internet businesses.

About the role:

We are seeking a motivated Technical Product Manager with a strong technical background to join our team. This role is ideal for someone passionate about product development and improvement, with a user-first approach. The candidate should be comfortable working in a collaborative, agile environment and possess the ability to work effectively with technical teams. Experience in Blockchain and Decentralized Finance (DeFi) is a plus but not mandatory.

Responsibilities:

• Product Development: Assist in the creation and improvement of the product, working closely with engineering and design teams.
• User Experience (UX): Ensure the product meets the needs and expectations of users, often involving user research and feedback collection.
• Product Strategy: Contribute to the product roadmap and strategy, aligning product goals with business objectives.
• Feature Management: Oversee the development and implementation of new features, from ideation to launch.
• Metrics and KPIs: Monitor and analyze product performance using key performance indicators to inform decision-making and prioritization.
• Cross-functional Collaboration: Work closely with other teams such as marketing, sales, and customer support to ensure the product’s success.

Who you are:

• Technical Background: Solid understanding of technology, has been a dev, tech degree, experience with tech teams
• Collaborative Skills: Proven ability to work effectively with technical teams.
• Product-Centric Focus: Passionate about product development and improvement, with a user-first approach.
• Agile Mindset: Familiarity with Agile methodologies and a flexible, adaptive work style.
• Preferred Experience: Experience in Blockchain and Decentralized Finance (DeFi) is a plus but not mandatory.

$120,000 - $200,000 a year. This is the total comp for this position in New York.

"

About the role

As a member of the Product Management team , you will report to a Product Lead for the Start and Compliance squads, and work closely with a cross-functional team to plan, design, and develop new features focused on our users' core experience. You will participate in the full lifecycle of product development, including conducting research & discovery to understand our members’ problems, developing a product roadmap, being the owner of the PDR (Product Development Requirements) and the RFC (Request for Comments), running sprint planning meetings and standups, and collaborating with partner teams to deliver a cohesive product experience. You’ll define and analyze metrics that measure product success & health. Most importantly, you’ll challenge the status quo, foster innovation, and inspire people toward a unified outcome.

What's Firstbase.io ?

Firstbase, a YC-backed company, is building an all-in-one Company OS to help define how founders across the globe launch, manage, and grow their businesses.

More than thirty thousand founders from over 190 countries have used our incorporation product, Firstbase Start, to launch their startups. For many founders, \"firstbase.io\" has become what they type into their address bars when they consider incorporating a business. 

We are backed by Y Combinator & our team, investors, and advisors include people from Apple, Gusto, Carta, Wise, Plaid, and many other great companies.

Why you should join

Firstbase is much more than just incorporation. Our team is dedicated to building products & solving some of the startups’ hardest problems, with particular focus on:

*

Democratizing access to financial infrastructure
\

*

Automating tasks every founder faces when running a business
\

*

Making tools and resources more accessible to everyone, everywhere
\

*

Building integrated solutions for founders and removing friction
\

*

Delivering opportunities to traditionally overlooked founders and companies
\

*

Democratizing access to knowledge
\

Join us on a mission to help more companies succeed!

Who are we looking for

We are looking for risk-takers with erse experience who can provide fearless feedback.

You will have the following duties

*

Lead the full product development lifecycle for key consumer-facing features that impact our founders' lives and our core business
\

*

Collaborate with a team of designers, engineers, and analysts to identify opportunities for new product experiences and improvements
\

*

Conduct customer research to deeply understand our members’ financial problems and anxieties to inform future product development
\

*

Drive team execution by defining roadmap epics, features, stories, and overseeing the implementation and development
\

*

Collaborate with our growth and business operation teams to plan and run experiments to learn and optimize our product experiences
\

*

Identify KPIs used to inform the product roadmap and measure success to drive product iteration
\

*

Suggest real innovation to our existing product suite and help Firstbase become an industry leader in every aspect 
\

You should meet the following requirements

*

Past experience as founder or co-founder of a tech startup
\

*

Experience in a B2B startup company 
\

*

Strong consumer product and user experience instincts - you have a knack for understanding what people want and making an experience meet and exceed their expectations
\

*

Radical thinking paired with strong execution - can envision a world different than the status quo with the ability to articulate a clear path to get there
\

*

While you can dream big, you also know when and how to ruthlessly prioritize and ship quickly in order to learn and iterate
\

*

Self-motivated, with excellent written and verbal communication skills
\

*

Not hesitant to get hands dirty and do whatever is necessary to ensure success
\

*

Ability to execute in a fast-paced and fluid startup environment
\

*

Nice to have: 4+ years of product management experience
\

Some perks you might enjoy

* Competitive salary & equity

We lean on some of the best market data to ensure that we offer the most competitive compensation.

* Hybrid work environment

We work both remotely & from our offices in New York City in São Paulo – optimizing for collaboration while providing flexibility to team members.

* 21 days of PTO + birthday off

We offer flexibility to allow people to relax and recharge whenever they need it.

* Build your ideal work setup

We understand that how you work is extremely important, so we provide a stipend to set you up for success here at Firstbase.

* Health benefits

Firstbase offers health insurance reimbursements to both US and international employees

* Learning & development

We provide a stipend together with resources to help people grow and develop in their careers.

* Amazing annual bonuses

Every team at Firstbase has a bonus structure which usually accounts for 10% of OTE.

If you think you're unqualified or don't meet all the requirements for this role, we encourage you to still apply. We celebrate erse candidates, adjacent experiences, and simply put, good people who want to build great things. If that's you, then we'd love to meet.

",

Kiva is hiring a remote Senior Product Manager (B2B2C). This is a full-time position that can be done remotely anywhere in the United States.

Kiva - Loans that change lives.

Rarible is looking to hire a Product Manager - Consumer trading to join their team. This is a full-time position that can be done remotely anywhere in the United States.

"

We are building the next generation creative studio, powered by the most capable video and image foundational models. We are creating the place where generative image and video experiences will be built.

We’re a small team of young & hungry researchers, and have raised close to $100m from world class investors including Khosla Ventures & YCombinator. We released our first model nine months ago, quickly becoming the fastest growing AI product on Discord since Midjourney with over 100,000 users in 6 weeks.

We’re looking for a Senior Product Manager and the role is fully remote but preference will be given to US or Canada based candidates.

At Moonvalley, our product development process will be a bit non-standard and consist of small autonomous teams working to ship great features and experiences. You’ll work closely with your team (product designer, developers) daily, take ownership, make calls, and see things through without a lot of oversight.

What you'll do (responsibilities)

As a Senior Product Manager, your role will be multifaceted and dynamic. Reporting directly to our CEO, you will:

* Lead the product roadmap and drive the development of cutting-edge AI-powered creative workflows, working towards our goal of becoming the premier generative AI creative suite.

What we're looking for (qualifications)

* 5+ years of experience working as a product manager or in a similar role, ideally in a product-led or design-first company. Bonus if you have a portfolio of building creative editing tools or have a thorough understanding of the film production process.

What we offer (compensation & benefits)

* Competitive salary and equity

In our team, we approach our work with the dedication similar to Olympic athletes. Anticipate occasional late nights and weekends dedicated to our mission. We understand this level of commitment may not suit everyone, and we openly communicate this expectation.

If you're motivated by deeply technical problems, a seemingly never-ending uphill battle and the opportunity to build (and own) a generational technology company, we can give you what you're looking for.

This is a fully remote position with Moonvalley, and we welcome candidates from anywhere. We meet a few times every year, usually in London, UK or North America (LA, Toronto).

If you're excited about the opportunity to work on cutting-edge AI technology and help shape the future of sales, we encourage you to apply. We look forward to hearing from you!

The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Iniduals may perform other duties as assigned, including work in other functional areas to cover absences, to equalize peak work periods, or to otherwise balance organizational work

Moonvalley AI is proud to be an equal opportunity employer. We are committed to providing accommodations. If you require accommodation, we will work with you to meet your needs.

Please be assured we'll treat any information you share with us with the utmost care, only use your information for recruitment purposes and will never sell it to other companies for marketing purposes. Please review our privacy policy and career privacy policy for further information.

",

Webflow is hiring a remote Product Design Manager, Core Product. This is a full-time position that can be done remotely anywhere in the United States.

Webflow - Responsive web design tool, CMS, and hosting platform.

Cloudflare is hiring a remote Product Manager - Data Localization. This is a full-time position that can be done remotely anywhere in the United States.

Cloudflare - The web performance & security company.

ClassDojo is hiring a remote Growth Product Manager. This is a full-time position that can be done remotely anywhere in the United States.

ClassDojo - Build wonderful classroom communities with parents and students.

Title: Achievement Coordinator

Location: Remote

Type: Full-time

Workplace: remote

Category: Coaching and Curriculum

Job Description:

At Rocketship Public Schools, we believe in the infinite possibility of human potential. We believe that every student deserves the right to dream, to discover, and to develop their unique potential and it is our responsibility and our privilege to unleash the potential inside every Rocketeer we serve. Our non-profit network of public elementary charter schools propels student achievement, develops exceptional educators, and partners with parents who enable high-quality public schools to thrive in their community. We are a collective of parents, teachers, leaders, and students working together to transform the future for underserved communities across our country. At Rocketship Public Schools, we are unleashing potential.

Position Description

Reporting to the VP of Schools, the Achievement Associate will directly support the California Achievement Team and build instructional staff capacity and elevate student achievement in the region, balancing consistency across Rocketship Public Schools with the unique needs of each school and region. The regional achievement associate will work with a subset of approximately 5-13 schools.

The following are essential functions related to the position.

California Achievement Team Support

• Support the California Achievement Team and VP of Schools by managing the flow of information, liaising with cross-functional teams, scheduling, leading on logistics, including drafting communications, fostering collaboration and teamwork across school, regional, and national teams.
• Support the California Achievement Team on the execution of key initiatives and priorities and ensure that the team follows through on key decisions in accordance with team agreements and the region’s direction.
• Support the successful project planning, development, and completion of team-wide projects, including those that are cross-functional in nature, and work with key colleagues across our various teams to ensure alignment.
• Coordinate recurring meetings and larger stepbacks to ensure all time spent together is highly effective: the right topics are raised, facilitation supports healthy debate on the most important questions, and there is clear ownership and follow through.
• Create and manage California Achievement Team cultural rituals and positive adult culture initiatives across the region.
• Organizes workflow by reading and routing communication
• Supports with managing and maintaining calendar for VP of Schools and arranging meetings, conferences, and travel.
• Support driving forward progress on all assigned projects, facilitating collaborative planning meetings, drafting implementation plans, monitoring progress, and developing reports for leadership and/or other stakeholders as needed.

Strategic Project Oversight and Change Management

• Work closely with the VP of Schools to lead strategic planning and cross-functional initiatives across the region such as professional development, annual planning, and progress monitoring of regional objectives.
• Work with senior regional leadership and national teams to catalyze organizational performance through leadership – linking strategy to structure, building transformational change approaches and facilitating organizational redesign and continuing improvement.
• Develop and maintain tools to track progress toward goals and regional priorities including dashboards to monitor key performance indicators.
• Proactively address off-track programs, teams, and metrics to achieve the objectives outlined.
• Prepare the VP of Schools for effective decision-making conversations, anticipating and organizing key questions and data that support productive discussions to direct key priorities.
• Perform additional ad hoc duties as assigned.
• Identify operational roadblocks and bring together critical people and processes to address them
• Build positive relationships with team members across the organization to influence outcomes and maintain project momentum.

Design

• Work in partnership with the network STEM and ELA team and regional leadership to personalize Rocketship resources for a regional context including but not limited to, unit and lesson plans, model videos, professional development, skill labs, and data analysis tools all aligned to Common Core Standards
• Maintain a close working relationship with other members of the Network Support Team (NeST-Rocketship’s centralized office that operates in support of its schools and regions), especially Achievement and Analytics teams to ensure alignment of expectations, deep knowledge of resources, and coordination of efforts.
• Create & curate a library of teacher-facing instructional supports, including but not limited to, unit and lesson plans, model videos, and exemplar artifacts
• Develop expertise in regional STEM & ELA assessments to ensure instructional resources are aligned with assessment standards and format when needed.

Talent Coaching and Development

• Assess the effectiveness of implementation of academic priorities and identify greatest instructional levers for student engagement growth, and proficiency. This includes supporting school leaders and building teacher capacity to analyze student data (e.g. Unit Assessment, STEP, MAP) to determine instructional response.
• Engage in a coaching cadence for schools in your portfolio in priority areas, such as close reading, phonics, guided reading, STEM core lesson, STEM corrective instruction, etc.
• Facilitate ongoing training, coaching, and professional development for school leaders and teachers to build the capacity and skills of instructional staff and school leaders
• Provide regular in person and virtual coaching and other support to school leaders as they conduct formal classroom observations, and provide feedback to teachers and school leaders.
• Work in partnership with Directors of Schools, Humanities and STEM teams, to provide additional professional development and coaching.

Qualifications

• Bachelor’s degree strongly preferred
• 5-10+ years of professional experience with a track record of success in delivering significant gains (including experience as a successful school leader/Principal, teacher, or other work within a school network, prefered)
• Strong leadership skills with the ability to inspire and motivate staff and bring out the best in peers
• Personal drive for high expectations and results orientation
• Exceptional critical-thinking skills and experience in leading data-driven practices at a systems-level, including the ability to analyze data, identify trends/ root causes, set goals, and track resources
• Innovative in ideas, methods, and solutions.
• Collaborative and able to influence and accomplish goals in cross-functional environment
• Committed to seeking out and sharing current research and evidence-based best practices.
• Adaptable and able to thrive in a dynamic, fast-paced environment
• Excellent time management, project management, and organizational skills
• Well-versed in change management and influencing multiple key stakeholders
• Strong verbal and written communication skills Spanish and/or Vietnamese language skills are a plus
• Embodies Rocketship Core Characteristics

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable iniduals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk, hear, and communicate with both adults and children. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds and occasionally climb ladders. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is moderate to high.

Compensation:

Commensurate with qualifications and experience, plus excellent health and wellness benefits, 403b retirement plan, flexible spending account (FSA), and generous paid time off.

Rocketship Public Schools provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Rocketship Public Schools complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Rocketship Public Schools expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Rocketship Public Schools’ employees to perform their expected job duties is absolutely not tolerated. Click here for our Sexual Harassment Policy. For questions, concerns, or complaints, please contact Human Resources.

Learning Operations Specialist, Medical Excellence Learning and Development

(Contractor)

As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

Omada Health is hiring a remote Senior Product Manager. This is a full-time position that can be done remotely anywhere in the United States.

Omada Health - Inspiring and engaging people in lifelong health, one step at a time.

Twilio is hiring a remote Product Manager, Consumer. This is a full-time position that can be done remotely anywhere in the United States.

Twilio - Build the future of communications.

Uniswap is looking to hire a Technical Product Manager to join their team. This is a full-time position that can be done remotely anywhere in the United States.

Project Manager Lead

Full time

job requisition id

R0101973

Why USAA?

Let’s do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

As a dedicated Project Manager Lead, you will facilitate and own the execution and delivery of moderately to highly complicated, specific, incremental work efforts intended to accomplish business goals and objectives within prescribed timeframes, scopes, and budgets for the Fraud Regulatory Compliance organization. You will demonstrate an adept understanding of how activities contribute to the achievement of strategic business goals, operational objectives, and program-level requirements. You will collaborate with accountable executives and other key partners, vendors, and project teams to identify mutually beneficial outcomes for competing priorities and negotiate timelines to plan and schedule program/project deliverables, goals, and landmarks to ensure objectives and timelines are met. Adheres to EPMO processes, procedures, controls, standards, tools, and templates (as required).

We offer a flexible work environment that requires an inidual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL OR This position can work remotely in the continental U.S. with occasional business travel.

Relocation assistance is not available for this position.

What you’ll do:

• Drive implementation of low to moderately complex work efforts, working closely with cross-functional teams and resources to achieve multiple program and project milestones within established timeframes.
• Plan, direct, and coordinate activities for work efforts through the development work efforts plans intended to accomplish goals and objectives within prescribed timeframes, scope, and budgets.
• Ensure consistent visibility for teams by monitoring and reporting business objectives, work efforts achievements, and key indicators.
• Communicate with partners and provide insight on issues through root cause analyses.
• Facilitate collaboration on creative alternatives to work efforts challenges with subject matter experts.
• Remove obstacles and impediments to ensure business and operational objectives are met.
• Develop and track project budgets that may include vital capital expenditures, operational expenses, and labor funding requirements.
• Identify and apply standard methodologies and needed operational improvements; drives adoption and challenges standards.
• Ensure compliance with company and regulatory policies and procedures.
• Monitor project execution to deliver incremental business value.
• Participate in the creation of the master work efforts plan from the underlying plans (if applicable).
• Assist in defining the control and the overall delivery of the work efforts to meet the goals, objectives, and success criteria.
• Establish overall cadence for communication with impacted partners and provide framework for underlying work efforts(s) communication plans.
• Participate in work effort closure activities to resolve benefit / business impact realization.
• Lead risk by using the best risk management practices to address execution challenges associated with quality, schedule, and cost, in adherence with risk management framework.
• Adhere to EPMO processes, procedures, controls, standards, tools, and templates (as required).
• Drive the adoption and sustainment of changes within the organization in compliance with USAA’s Change Management methodology.
• Ensure risks associated with business activities are identified, measured, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor’s degree: 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• Minimum 8 years’ relevant experience in project or program management, including planning, tracking and delivery.
• Expert knowledge of project management tools and methodologies.
• Experience on project and program management and execution experience delivering complex work efforts working with recognized program and/or project methodologies (e.g., Waterfall and Agile).
• Collaboration skills in a matrixed environment including providing consultative guidance to help solve enterprise level issues.
• Extensive experience leading complex projects with significant number of deliverables including information technology and dependencies across organization; working within defined scope and budgets with aggressive timelines.
• Extensive understanding of risk management policies and procedures.

What sets you apart:

• Experience working with highly complex regulatory matters.
• Experience working with governance of Financial Crimes.
• Knowledge of federal laws, state laws, rules, regulations, and applicable guidance, to include: UDAAP, FCRA/Reg V, TILA/Reg Z, BSA/AML, EFTA/Reg E, Reg CC, OCC Heightened Standards, and state laws applicable to the fraud organization
• Strong communication skills with proven ability to deliver presentations and communicate information in a way that is easily understood by varying audiences.
• Advanced understanding of the Issues Management process and demonstrated application of knowledge, skills and abilities towards work products and deliverables associated with Issues.
• Ability to think creatively and help champion a culture of passionate member service, process excellence, and risk management
• US military experience through military service or a military spouse/domestic partner

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $99,160.00 – $189,530.00.

Employees may be eligible for pay incentives based on overall corporate and inidual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Project/Program Manager – Business Ops

US-Remote

Overview

Avalara is seeking a dynamic and detail-oriented Strategic Program Coordinator to spearhead pivotal initiatives, timelines, and action items within the Partner Management organization. This internal-facing role demands a quick learner adept at efficiently organizing information and communicating effectively with stakeholders across all levels. Reporting directly to the Director of Strategic Initiatives within the Partner Management team, you will play a pivotal role in driving our mission to empower partners and fuel mutual success in the tax & compliance space.

The Partner Management organization is at the forefront of acquiring, engaging, and nurturing partnerships within our extensive partner network. Our mission is to enable partners to adopt and champion our industry-leading technology with the confidence to deliver added value to their customers. We’re committed to excellence, aiming high, fostering teamwork, and ensuring a positive, fun work environment.

We are seeking a vibrant, motivated inidual with a can-do attitude to join our rapidly expanding team. Your knack for effective collaboration and distilling complex information into actionable plans will be instrumental in fostering team alignment and success.

• Internal Communication and Liaison: Act as a primary liaison between executives, departments, teams, and external stakeholders, ensuring seamless communication and relationship management.
• Administrative Support: Assist the Chief of Staff in organizing team offsites, coordinating meetings, events, and travel arrangements, and preparing teams for presentations and engagements.
• Strategic Initiatives and Special Projects: Lead or support critical strategic initiatives and projects, fostering cross-functional collaboration and coordination.
• Executive Updates: Gather and consolidate key initiative statuses and business performance metrics for presentation to executive leadership, providing analytical insights and commentary.
• Documentation and Reporting: Create comprehensive documentation to capture project and program plans, progress updates, and key decisions, promoting transparency and accountability.
• Knowledge Management: Establish and maintain knowledge repositories to ensure easy access to critical information for key stakeholders.

Qualifications

• 3+ years experience in strategic project/program management
• Bachelor’s or Master’s degree
• Professionalism in handling sensitive information and confidential executive correspondence
• Strong ability to project manage, organize, synthesize and document information quickly
• Comfortable with speaking in meetings and leading groups
• Concise and efficient communicator with an ability to be effective across different communication channels (email, meetings, slack, etc.)
• Team-oriented with the ability to internally build relationships and work cross-functionally
• Ability to adapt quickly, mitigate risks, and problem solve
• Passion for learning new tools and platforms to optimize operational tasks and processes
• Experience in repository, document & knowledge management

Who is Succesful in This Role:

• Ability to be concise & organized
• A mind for organizing information – and finding simple and elegant solutions
• People person and can easily build positive and productive relationships
• Can see the bigger picture of a strategy and simplify it to different audience types (executives, technical, business, etc.)
• Passion for documenting to ensure critical information & key decisions are properly captured
• Communications expert – understands the most effective way to work with people (good listener, good speaker, good writer)

Additional Details about the Role:

• Will require some mentorship and guidance to start – but will be expected to work more independently after 9mo.
• Does not need experience in managing people – but it could be helpful as it can be helpful to understand what leaders are looking for
• Projects they are already likely working on:
  • Repository management: SharePoint, Excel
  • Documentation: Word, PowerPoint
  • Coordinating and Planning Strategy Sessions: PowerPoint, Outlook, Excel
• They will need to be able to work quickly at executing tasks and projects – with the ability to be extremely adaptable if need be – always have a backup plan and can mitigate risks where possible
• Education not required to be successful – but preferred: College Degree, Project Management certifications is a plus
• They will be presenting ideas to the director of Partner Strategic Initiatives (hiring manager) + partner leadership team + SVP of partner management

Title: D365 Senior Project Manager

Location: Remote

Job Description:

High performing team members, challenging projects and a great place to work! This is what you can expect if you join the Quisitive team. Founded in 2016, Quisitive is a publicly traded, global Microsoft services and solutions partner with a team of professionals that has a long history of successfully delivering award-winning Microsoft solutions, including being named the 2024 Worldwide Microsoft Partner of the Year Award for Analytics. Our culture of continual learning and innovation ensures that we remain committed to Microsoft’s long-term strategy.

What do we attribute our award-winning success to? The people we hire, of course! Our team members don’t join Quisitive for just a job. They come to Quisitive to contribute to something bigger than themselves – to be part of a high-performing culture, continue their infinite quest to learn, and deliver innovative and exciting solutions that make a real impact on our customers’ business. We strive to provide the tools and leadership that you need to be successful, and then we let you do what you do best!

t is a very exciting time of growth for our Customer Excellence team, and we are currently hiring a D365 Senior Project Manager provide leadership for enterprise D365 projects.

This role can be located anywhere in the United States, but we would prefer Austin, Dallas, Houston, San Antonio, Chicago, Denver, Phoenix or Tampa.

What will my role be?

The PM will have overall responsibility of a project’s deliverables, budget and resources and will also work with other team members, customers, partners and sub-contractors and the Sales team to ensure successful delivery of Dynamics 365 to customers. You will be responsible for customer interactions, understanding the customer’s business and will participate in full life cycle implementations using approved methodology.

Project Management

• Project Management duties on complex projects or on multiple projects. Defining service objectives by determining requirements, developing project plans, assembling and scheduling required service resources, defining service measurements, managing budget/actual and scope of work, approval of project-related T&E.
• Ensure projects are forecasted appropriately
• Assist in defining “best practices” in delivery, including templates, work plans, methodologies
• Resolve project, customer and staff issues
• Lead customer meetings or facilitated strategy sessions, analyze processes and recommend improvements, particularly when a SME is required beyond the project team or on larger, complex projects

Customer Relationship Management

• Ensure customer satisfaction
• Establishes a network of relationships within a broad range of functions and levels in a customer organization; sustains executive and C-level customer relationship
• Measure customer satisfaction throughout an engagement, specifically identifying ways in which a team can increase current levels of satisfaction
• Ensure customer concerns and issues have been appropriately addressed
• Put customers interests first while considering the impact on team and project
• Quality Assurance – Expected to identify and QA project efforts to ensure project decision/deliverables are sound; QA at a granular level, all medium and large size projects
• Strive for continuous improvement of PMO methodologies
• Scope projects and leverage solution architects to provide quality assurance of scope, assumptions and estimate

What’s required?

• Minimum 5 years project management experience required, with a focus on D365 FinOps or CE/CRM projects
• Experience with Agile and Waterfall methodologies
• Good communication and relationship building skills
• Good problem solving and analytical skills
• Good time management and organizational skills
• Ability to travel for required client meetings, etc
• Bachelors’ Degree or equivalent experience

What would set me apart?

• Experience managing large ERP projects with 1+ million dollar budgets
• Managing large complex projects with ERP, CRM and other applications in scope
• One or more project management certifications (CSM, PMP, etc)

We are looking for curious initiative takers to join our team, so if you are passionate about being a leader and working with smart people that are committed to accomplishing great things, then apply today!

Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time.

About Quisitive

With significant growth since 2016, Quisitive is rapidly achieving our vision of becoming the premier, global Microsoft partner as we continue to expand across the United States, Canada and India. With a ersified delivery model that includes both nearshore and offshore capabilities, our team of Microsoft experts delivers cloud and artificial intelligence business solutions and services that help customers achieve their digital transformation goals. In addition, Quisitive has a portfolio of industry-focused solutions that address customer challenges in healthcare, manufacturing, state & local government and performance management.

Project Manager, SEO

at OneLocal

Remote

OneLocal is a leading provider of AI-powered digital marketing solutions for small and medium-sized businesses. We are committed to helping SMBs grow by providing easy-to-use, affordable, and effective marketing tools. From websites and SEO to reviews, advertising, social media, and more, our cloud-based platform offers a suite of interconnected tools that streamline operations and facilitate seamless customer communication. Leveraging structured and unstructured data, we power our own AI capabilities to automate client interactions, generate engaging content, and streamline information workflows.

OneLocal is seeking a Project Manager, SEO who is a strategic thinker and seeks to be challenged as we scale. The ideal candidate is a proactive inidual who is looking to join an early-stage technology company and drive growth and innovation. You will be joining a motivated and fast-paced team that strives to create long-lasting relationships with our clients and produce results. If you’re ready for a change and looking for an opportunity that’s equal parts challenging as it is rewarding, you’ll find it here.

What You’ll Be Doing

• Coordinating and managing our team currently composed of 5 SEO freelancers.
• Recruiting, hiring, and training additional freelancers.
• Ensuring quality assurance of the SEO output work.
• Building and refining processes to improve efficiency.
• Providing support in project management and documentation.

Essential Qualifications and Experiences

• Proven project management experience.
• Strong documentation skills.
• Experience in building and refining processes.
• Expertise in hiring and scaling teams.
• General marketing experience is an asset.
• Excellent verbal and written communication skills.
• Ability to manage multiple, concurrent projects independently.
• Identify blockers and support the team with unblocking projects.
• Proactive in addressing issues to reach desired outcomes.
• Skilled in building strong team relationships and fostering long-term collaboration.
• Demonstrated professionalism, courtesy, honesty, and integrity in all interactions.

Desirable Skills and Experience

• Experience with SMBs.
• Previous involvement in SaaS organizations, marketing agencies, or tech startups.
• Sound understanding of Search Engine Optimization (SEO), Google Analytics, and Google Business Profile.
• Familiarity with digital marketing principles, particularly in website design using platforms such as Duda or WordPress.
• Proficiency in project management software, including Jira.

Why You’ll Love Working Here

• The opportunity to have a major impact at a growing company that is helping small and medium-sized businesses grow their digital presence.
• Remote first: We have committed to a remote-first/distributed team work environment with access to a co-working space in Toronto.
• Paid vacation + paid personal days.
• Virtual social events: coffee chats with your colleagues and weekly happy hours!

Project Manager, Carbon Capture

Remote

Contract

United States

Description

Company Profile

At Sand Cherry Associates,we excel in the design and delivery of strategic customer-centric initiatives throughdigitally-native, data-empowered solutions.Our client’s confidence in us is centered onexceptionallyskilled,high-energytalent workingwith thesupportofthe full Sand Cherry team.Finding the right match forthis role is a critical aspect ofcontinuingthat success.

Overview

The Project Manager is responsible for overseeing the planning, execution and completion of Carbon Capture, Utilization and Storage (CCUS) projects. CCUS is an emerging industry with evolving regulation and stakeholder perspectives.

This Project Manager role requires both leadership skills and technical competencies and experience across a broad range of technical disciplines. This position is remote and may work across all time zones throughout the US, although primarily Mountain or Central Time. Qualified candidates must meet the minimum requirements and be fully authorized to work in the United States, without requiring visa sponsorship or C2C status.

Duties & Responsibilities

• Strong project management skills and good knowledge of contract types and project strategies involving the design and construction of industrial facilities.

• Ability to understand and integrate work done by specialists in subsurface, wells, land, surface facilities engineering, stakeholder relations, construction, operations, health, safety, environment, regulatory and commercial partner interfaces.

• Strong integration and communication skills allowing result delivery through distributed teams and without direct authority over many of the key resources.

• Lead safe, cost effective and timely delivery of CCUS capital projects.

• Ability to understand complex problems and ensure efficient use of resources to deliver project results.

• Demonstrate safety leadership, integrity, accountability, and transparency while upholding standards, values, and culture.

• Work to achieve operational targets under general supervision. Requires the ability to influence others by explaining facts, policies, and practices. Problems faced may be difficult but generally not complex. Demonstrates integrity, accountability, and transparency; upholds standards, values, and culture.

• Ensure project team follows established project management processes.

• Develop, implement, and help manage robust and fit-for-purpose processes for identifying, screening, appraising, selecting, designing, and executing economic risk.

• Establish robust, effective, and fit-for-purpose project management processes.

• Document and apply lessons learned for continuous process improvement.

• Ensure scope, schedule and cost controls are implemented at each project phase.

• Ensure the project’s economic model is accurate weighing risks and validating input.

• Collaborate across functions such as Geology, Land, Business Development.

• Develop and apply the project playbook and best practices tool kit.

• Assist in managing vendor, supplier, and service providers.

Requirements

Desired Skills & Experience

• Proven Project and/or Program Management experience utilizing PM methodology and tools. This includes project initiation, planning, execution, monitoring and controlling, risk management, stakeholder management and/or procurement.

• Minimum of 8-10 years in oil and gas industry in project, program management or consulting capacity.

• Leadership experience to manage and drive projects through full life cycle from scope to delivery.

• Strong inidual contributor experience in an oil and gas environment.

• Exposure to carbon injections or carbon capture utilization and storage is highly desired.

• Safety. Understand safe design principles, process safety concepts, and exhibit personal safety leadership.

• Leadership. Ability to integrate, align and motivate a team of people across a common project mission.

• Management. Communication skills, setting of priorities, delegation, performance management of both internal and external resources.

• Comfort with pace and with managing multiple competing priorities with confidence and professionalism.

• Results orientation. Ability to develop and then deliver a complex set of competing objectives. Sets high standards and leads the team to deliver results.

• Comfortable with complexity and evolving situations. The PM must be capable of managing multiple variables and developing plans with multiple courses of action.

• Inclusion. An ability to align internal stakeholders on project objectives and choices.

• Project Capital Value Processes. Strong knowledge of the stages of project development from concept definition to design and planning processes to EPC work.

• Knowledge of use of stage gates, budgets and FID decision making processes

• Decisiveness. Ability to incorporate many factors in value-based project choices.

• Understand the value of interfacing and engaging Operations in project design and delivery.

• Basic to moderate subsurface and wells knowledge and an understanding of engineering design processes.

• Contract development, Contractor management and project contract strategies.

• Construction planning and execution, project completions and commissioning process.

• Understanding of natural gas industry standards, market trends, emerging issues, and regulatory requirements.

• Experience working at a public company in multiple areas of the project management function.

• Experience identifying, assessing, and addressing key risks; understand the risk/reward picture.

• Financial management skills and experience utilizing economic models to make informed project decisions. Experience assessing the costs, benefits and risks associated with a project to determine its financial feasibility and potential return on investment.

• Proficient in Excel, PPT, MS Project and able to use digital tools to improve project performance.

• Ability to thrive in a dynamic fast-paced environment and work independently or as part of a team.

• Advanced interpersonal, collaboration and communication skills, as well as attention to detail and problem-solving skills.

EDUCATION & EXPERIENCE

• Bachelor’s degree in engineering or related field along with business acumen

• Must have experience managing tens of millions of dollars’ worth of capital management experience, particularly in O&G projects and has 8+ years of experience.

• MBA is helpful, but not required.

• PMP or PMI certification is preferred.

Compensation

For iniduals assigned and/or hired to work in Colorado, Sand Cherry Associates is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the State of Colorado and takes into account a wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and delivery model. This role is a 6+ month consulting contract and the salary range is $110-145k. Years of experience, level of education, geographic location, unique skills/qualifications for the specific role and potential certifications can be key factors in the final compensation for this role.

Benefits

Our team is unique — we are passionate about what we do. At Sand Cherry, our Consultants know they are impacting and shaping our clients’ industries. We recognize our employees for their contributions. Our culture is one of the most friendly and communicative in the consulting industry. Sand Cherry is not a top-heavy organization. We offer the opportunity to be part of a digital workforce. Discover the experience that only comes with self-responsibility in the workplace. Our team members manage their own workloads and are expected to deliver exceptional work for our clients. Professional career growth is one of our main priorities, as we affirm that investing in our Consultants and empowering our people will also deliver the best results and value for our clients.

Title: Lead Project Manager

Location: FL-Tallahassee

Job Description:

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Project Manager is the primary single point of contact for large-scale deployments with significant complexity, unique requirements or that qualify as a “Special”. Responsible for planning, organizing and managing the customer’s implementation to meet scope, timing and budget expectations and overall project outcomes. This role participates in and leads the completion of complex solutions to meet customer needs & is engaged according to PMO criteria and standards.

Work Location

This is a fully remote position open to candidates based anywhere in the U.S.

The Main Responsibilities

• Lead and Manage : Act as the primary point of contact for complex, large-scale deployments, ensuring successful implementation within scope, time, and budget.
• Plan and Analyze : Develop detailed project plans and manage activities throughout the project lifecycle, while providing timely progress and status reports.
• Resource Coordination : Allocate necessary resources effectively and coordinate project meetings to ensure smooth progress.
• Risk Management : Assess and manage potential risks and impacts, making critical decisions to steer the project towards success.
• Performance Measurement : Set clear objectives and KPIs to measure project deliverables and timelines, ensuring adherence to policies and processes.
• Customer and Team Focus : Serve as the customer-facing single point of contact, fostering repeat business through excellent service delivery and mentoring team members.

What We Look For in a Candidate

• Educational and Professional Experience : Candidates should have a minimum of a Bachelor’s Degree and/or 5+ years of related experience in the technology industry.
• Technical Expertise : Proficiency in a range of technologies such as TDM, Transport/Waves, MPLS, Managed Services, Voice, is essential.
• Project Management Skills : Experience leading multiple complex projects and certifications like Project Management Professional or Agile Scrum Master are highly recommended.
• Strategic Planning : Ability to develop detailed project plans and manage people and activities throughout the project lifecycle is crucial.
• Risk Assessment and Management : Candidates must be adept at assessing and managing potential risks and impacts to ensure project success.
• Customer Engagement : A strong focus on customer service, with the ability to think in a customer centric way.

Compensation

The starting salary for this role differs based on the employee’s primary work location. Employees typically do not start at the top of the range, though compensation depends on each inidual’s qualifications.

Location Based Pay Ranges

$80,510 – $107,340 in these states: AR ID KY LA ME MS NE SC SD

$84,740 – $112,980 in these states: AL AZ FL GA IA IN KS MO MT ND NM OH OK PA TN UT VT WI WV WY

$88,980 – $118,630 in these states: CO HI MI MN NC NH NV OR RI

$93,210 – $124,280 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

As with the pay range variety that’s based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

What to Expect Next

Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.

Requisition #: 334211

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Salary Range

Salary Min :

80510

Salary Max :

124280

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Inidual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We’re able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, please report them to us immediately as they are not authorized by our company and may be fraudulent.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Application Deadline

08/05/2024

Stitch Fix is hiring a remote Product Manager, Financial Systems. This is a full-time position that can be done remotely anywhere in the United States.

Stitch Fix - Your online personal stylist.

About Status

Status is building the tools and infrastructure for the advancement of a secure, private, and open web3.

With the high level goals of preserving the right to privacy, mitigating the risk of censorship, and promoting economic trade in a transparent, open manner, Status is building a community where anyone is welcome to join and contribute.

As an organization, Status seeks to push the web3 ecosystem forward through research, creation of developer tools, and support of the open source community.

As a product, Status is an open source, Ethereum-based app that gives users the power to chat, transact, and access a revolutionary world of Apps on the decentralized web. But Status is also building foundational infrastructure for the whole Ethereum ecosystem, including the Nimbus ETH 1.0 and 2.0 clients, the Keycard hardware wallet, and the Waku messaging protocol, the p2p communication layer for Web3.

As a team, Status has been completely distributed since inception. Our team is currently 200+ core contributors strong, and welcomes a growing number of community members from all walks of life, scattered all around the globe.

We care deeply about open source, and our organizational structure has minimal hierarchy and no fixed work hours. We believe in working with a high degree of autonomy while supporting the organization’s priorities.

Job overview:

IFT seek a highly technical and dynamic Program Lead to lead and manage the end-to-end delivery of Status (the current focus is on wallet components). The ideal candidate will possess a strong background in product delivery, project management, and an in-depth understanding of blockchain technology.

As the Program Lead, you will ensure that our product development processes are efficient, timely, and aligned with our strategic goals, emphasising collaboration and transparency. You will ensure we ship a high-quality application, we attract and retain users, and ultimately we create revenue in order for the project to be self-sustaining.

Key Responsibilities:

• Product Delivery Leadership:
  • Lead the planning, execution, and delivery of product initiatives, ensuring alignment with the organization’s strategic objectives and prioritization of revenue generation.
  • Oversee the entire product lifecycle from ideation to release, ensuring high-quality and timely delivery.
  • Develop and implement robust delivery frameworks and methodologies to optimize product delivery processes.
• Project Management:
  • Manage multiple concurrent projects, ensuring they are completed on time, within scope, and within budget.
  • Coordinate with cross-functional teams, including engineering, design, marketing, and operations, to ensure seamless product delivery.
  • Identify and mitigate risks, resolve project issues, and ensure successful project outcomes.
• Stakeholder Communication:
  • Serve as the primary point of contact for internal contributors and external stakeholders regarding product delivery status and updates.
  • Provide regular progress reports, metrics, and status updates to Co-Founders / Leadership.
  • Foster strong relationships across the entire organization to ensure alignment and collaboration throughout the product delivery process. Team Leadership:
  • Direct line management of the Team Leads (there are currently 8 team leads in the Status org).
  • Overall leadership of the entire app team.
  • Promote a culture of accountability, collaboration, and continuous improvement.
  • Provide mentorship, guidance, and professional development opportunities for team members.
  • Set clear goals, KPIs, and performance metrics for the product delivery team which align with the milestones for IFT.
• Process Improvement:
  • Continuously evaluate and improve product delivery processes to enhance efficiency and effectiveness.
  • Implement best practices in agile methodologies, project management, and product delivery.
  • Leverage data and analytics to drive decision-making and process optimization.

Preferred Skills:

• 7+ years of experience in product delivery, project management, or related roles, with at least 3 years in a leadership position.
• Proven track record of successfully delivering software products, preferably in the blockchain or fintech space.
• Strong understanding of Web3 technologies, decentralized finance (DeFi), and cryptocurrency wallets.
• Excellent project management skills, with the ability to manage multiple projects simultaneously.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively across the organization.
• Experience with agile development methodologies and tools (e.g., Jira, Trello).
• Strong analytical and problem-solving skills, with a focus on continuous improvement and data-driven decision-making.
• Passion for Web3/ blockchain technology and its potential to uphold human rights.
• Strong alignment with our mission & principles

Hiring process:

1. Introduction call with POps
2. Interview with Chief of Staff
3. Interview with a Status Team Lead
4. Interview with Co-founders

[The steps may change along the way if we see it makes sense to adapt the interview stages, so please consider the above as a guideline].

Compensation:

The compensation range for this role is dependent on how we assess your skills and experience throughout our interview process. We are happy to pay in any mix of fiat/crypto.

Site Operations and Merchandising Manager

Position Overview

Classification: Full Time or Contractor

Location: Remote

Department: Site Ops and Merchandising within Ecommerce

Reports to Director of Ecommerce

Job Description:

We are seeking an exceptional Site Operations and Merchandising Manager to oversee the execution of campaigns, promotions, product launches and merchandising on TrueClassic.com. In this role you will own how products are placed and positioned on the website, product bundling into packs, and item setup.

The ideal candidate will have a strong background in Shopify and a deep understanding of the apparel industry.

All of True Classic’s roles are global and omni-channel, leading designated areas of accountability across all product categories, countries, and different sales & marketing channels. This means you will have the opportunity to impact our operations worldwide, ensuring a cohesive strategy that aligns with our overall business objectives and drives success across various markets and platforms.

Key Areas of Accountability

• Lead and mentor team of site merchandisers responsible for item setup and bundle creation, providing guidance and support in day-to-day operations.
• Monitor inventory levels and work with the planning team to ensure best-selling and core styles are fully stocked. Prepare backup bundles for best-selling packs.
• Develop and execute site merchandising strategies to optimize the customer journey and increase conversions.
• Utilize data-driven insights and analytics to monitor traffic, customer behavior, and product sales trends.
• Create and optimize product listing pages (category and collection pages) with ideal sorts using data-driven insights and automated merchandising tools.
• Conduct A/B testing to identify the most effective merchandising strategies and improve conversion rates.

Cross-Functional Collaboration

• Oversee site maintenance, ensuring excellent customer experience and troubleshooting issues related to merchandising setup.
• Implement and manage promotions, seasonal campaigns, and special collection pages.
• Work closely with other ecommerce teams including website development, digital product, and UX/UI design.
• Collaborate with cross-functional teams including marketing, creative, and product development to align site merchandising with overall brand strategy.

Qualification Requirements

• 3+ years of experience in e-commerce merchandising, site operations, or digital retail management
• Extensive knowledge of Shopify platform and its capabilities
• Ability to learn merchandising apps quickly and configure them
• High attention to detail and accuracy in managing product information and inventory levels.
• Strong understanding of the apparel industry, including trends, seasonality, and consumer behavior.
• Proven track record of driving sales growth and improving key performance metrics in an e-commerce environment.

Preferences

• Experience with A/B testing and conversion rate optimization techniques.
• Familiarity with SEO best practices for e-commerce.
• Knowledge of email marketing strategies and their impact on site merchandising.
• Passion for ecommerce and a keen interest in men’s fashion and apparel.

Skills and Competencies

• Slack and Asana experience a must.
• Excellent analytical skills with proficiency in Excel, PowerPoint, and Google Analytics.
• Strong project management skills with the ability to manage multiple priorities simultaneously.
• Excellent communication and interpersonal skills for cross-functional collaboration.
• Creative mindset with the ability to develop innovative merchandising strategies.
• Creative problem-solving abilities and a data-driven approach to decision-making.

The Site Operations and Merchandising Manager will play a crucial role in driving our online sales growth and enhancing the customer experience on trueclassic.com. This position offers an exciting opportunity to shape the digital presence of our apparel brand and contribute to its success in the competitive e-commerce and apparel landscape.

Company Overview:

True Classic launched in late 2019 and has grown to become one of the hottest direct-to-consumer men’s apparel brands, continuing to experience rapid growth despite changes to digital advertising and the macroeconomic environment. We are on a mission to empower over 100M people worldwide to look good and feel good by the end of 2034 and are guided by six core values to chart our path to success:

Move the Needle

We are obsessed with driving tangible business results.

We constantly refocus our efforts and eliminate busy work to drive measurable impact.

We embrace simplicity, automation, and technology to amplify our force.

Harness Grit

We are ambitious and persevere through challenges with a relentless spirit.

We’re optimistic about the future and our glass is half full.

We are self-motivated, resourceful, and determined to make a difference.

Go Fast

We are nimble, open-minded, and seek the fastest path to success.

We remove barriers, eliminate friction, and move at the speed of light.

We believe that “done is better than perfect” and fail forward to make progress.

Execute as a Pro

We are curious and leverage data & insights to move in the right direction.

We are doers, embody an owner’s mentality, and strive to get 1% better every day.

We work systematically to produce consistent results & get our projects done right.

Be Creative

We are first-principles thinkers and develop bold ideas to challenge the status quo.

We are innovators at heart & believe that ingenuity is often the solution.

We solve problems resourcefully and think outside the box.

Lead with Empathy

We obsess over our customers to consistently over-deliver.

We are inclusive, appreciative, and supportive of our employees & partners.

We put ourselves in others’ shoes and seek to deeply understand their perspective.

Work Environment:

This is a remote position, allowing you to work from the comfort of your home or any location with reliable internet access within the United States. You will spend extended periods at a computer, so a comfortable and ergonomic workspace is essential. We provide the necessary tools and support to ensure a productive and collaborative virtual work experience. Additionally, the company holds quarterly all-hands meetings in California, which you would be expected to travel to and attend in person.

Compensation and Benefits:

• Salary depends on experience
• Unlimited Sick Days & PTO
• Company paid medical, dental, and vision PPO insurance (Anthem Gold PPO)
• 401k plan with 3% company match
• Monthly $200 stipend for home office expenses
• Free $1,000 worth of True Classic merchandise every year
• Free Employee Assistance Program

Our mission is to empower everyone to show up as their best self. We are dedicated to creating a community where creativity, curiosity, and innovation thrive; and that starts with welcoming erse voices to our team. We believe that everyone should feel confident being exactly who they are, which is why we’re committed to being an equal opportunity employer. We celebrate and support differences in race, religion, color, national origin, gender, sexual orientation, gender identity, age, veteran status, and abilities. If you need assistance or an accommodation due to a disability, please reach out to Human Resources.

Please note that the duties and responsibilities outlined in this job description are intended to describe the general nature and level of work performed by employees assigned to this position. It is not an exhaustive list of all responsibilities, duties, and skills required for the role. Additional tasks and responsibilities may be assigned as needed to meet business needs.

Title: Senior Director, 988 Operations

Location: USA-

Job Description:

Department: National Programs

Reports to: AVP, Network Operations

Location: Remote, East Coast hours

Salary range: $130K to $150K*

*New hires are typically brought into the organization between the minimum to midpoint of the salary range posted depending on qualifications, internal equity, and the budgeted amount for the role.

Formerly the Mental Health Association of New York City (MHA-NYC), Vibrant Emotional Health’s groundbreaking solutions have delivered high quality services and support, when, where and how people need it for over 50 years. Through our state-of-the-art technology-enabled services, community wellness programs, and advocacy and education work, we are building a society in which emotional wellness can be a reality for everyone.

Position Overview:

The Senior Director, 988 Operations will direct, oversee, and enhance all aspects of Lifeline/988’s operations, including its programs, services, and operating performance in support of strategic objectives in lockstep with the AVP, Network Operations. They will lead project teams, drive their team towards organizational objectives, and facilitate / maintain a culture in alignment with Vibrant’s Core Values. They will provide specific oversight of 988 Workforce Management, 988 Operations, and 988 Network Contracting teams toward achieving optimally efficient connection of all persons in crisis to the appropriate counselors at network centers. This position is highly visible to executive leadership and state / federal government stakeholders, requiring clear decision making, effective communication, and high sensitivity to external factors beyond internal control. This is a grant-funded position.

Duties/Responsibilities:

• Develop and execute strategy between overseen teams in coordination with external teams to successful outcomes.
• Ensure fiscal responsibility and appropriate use of federal funds by planning and tracking budgetary spend, in lockstep with AVP, Network Operations.
• Plan for growth of 988 Lifeline through volume forecasting, data analysis, in coordination with marketing and communications spend.
• Work with all department leads to fully understand their needs and propose improvements for how we at Vibrant can work better. Champion any changes to our process as they are finalized.
• Responsible for directly managing and mentoring all junior staff within their department.
• Support Vibrant culture through leadership integrity, transparent communication, and the demonstration of all Vibrant core values.
• Identify vulnerabilities within Vibrant’s current work flows, developing new solutions to improve internal operations and stakeholder satisfaction.
• Maintain, update, and develop department policies and procedures to ensure consistency in process and scalability of work.
• Represent Vibrant Emotional Health in public spaces, including funder meetings with SAMHSA, conferences, media interviews, and other public events.

Decision Making

• Identifies risk within the department and determines best practice solutions.
• Decisions have moderate to significant impact, requiring consultation with internal management, coalition partners and vendors to determine appropriate solutions.
• Consults with other members of senior staff on short-term and long-term projects and is the lead on all implementations.
• May be consulted or have approval authority for solutions proposed by peers or subordinate staff.
• Complex decision-making requiring in-depth analysis and consensus-building, subject to review by other members of senior management.
• Senior directors have more control over large scale implementations without the approval of other members of senior staff.

Scope of Responsibility/Accountability:

• Oversees all projects within their department.
• Recommends policies and procedures to guide program or departmental performance.
• Performance is monitored by executive leadership.
• Grasps the full scope of every aspect of their department and does not need any form of guidance to run their department efficiently.

Managing/Directing Work:

• Establishes work objectives and standards in support of program or operational goals.
• Monitors and conducts formal assessments of their team.
• Recommends new or modified systems or processes to increase effectiveness.
• Delegates tasks without consultation of executive leadership.

Required Skills / Abilities

• Ability to blend analysis, knowledge, and insights to effectively enhance personal and organizational performance.
• Ability to not only lead a team but encourage and cultivate a positive work environment.
• Applies detailed knowledge of professional principles to their management skills.
• Proven track record of success facilitating progressive organizational change, process optimization and change management within a growing organization
• Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills
• Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with senior management, board of directors, and staff.
• Superior management skills; ability to influence and engage direct and indirect reports and peers, prioritize and deliver high-quality results in a fast-paced environment with tight deadlines and multiple internal customer demands.
• Passion for Vibrant’s mission, Passionate about improving the lives of others and familiarity with 988, SAMHSA grants and other healthcare financing for behavioral health.

Required Qualifications:

• Requires a Bachelor’s degree, or equivalent combination of education and experience.
• Minimum of six to eight years of relevant experience within a profession, providing in-depth understanding of professional principles.
• With a Master’s degree or higher, a minimum of five years of experience will be accepted.
• Proficient use of all software tools needed to execute daily tasks.
• Project management / implementation experience required.
• Project Management Professional Certification (PMP) preferred, but not required.
• Experience leading call center operations or workforce management operations preferred.
• Experience building or managing healthcare or call contact provider service networks preferred.
• Knowledge of telephony and telecommunications infrastructure
• Up to 15% travel required

Physical Abilities

• This is a remote position that requires extended periods of sitting, video-based meetings, and computer-based work.Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who come from a less traditional background. Vibrant will consider any equivalent combination of knowledge, skills, education and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

  Vibrant Emotional Health is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state or local laws.

Operations Coordinator

Remote

Full time

R-116964

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Job Function and Responsibilities

The Operations job family leads all of the business operations within a branch location or multiple branch locations within a defined geography and/or product group. General areas of responsibility include providing leadership for the organization’s customer-facing associates and branch functions. Positions in operations leadership are responsible for the day-to-day operations of the organization’s branches, areas, and other geographic units and KOB groups.

Areas of Impact:

Delivers job responsibilities following a defined standard output or set of procedures. Work consists of tasks that are very routine, or well defined, with specific instructions to achieve standardized solutions.

Problem solving:

Problems and issues faced are routine and solutions are clear. Follows a well established and familiar set of job activities and/or job process to solve a problem.

This role is approved to be fully remote and can be based anywhere in the United States.

Job duties:

• Act within the scope of established objectives and policies to accomplish assigned goals
• Receive, sort, and distribute email communications received from customers and internal associates.
• Collaborate with sales teams to understand customer requirements, to promote the sale of company products and services, and to provide sales support.
• Coordinating with sales teams by managing schedules and communicating relevant information daily.
• Implements operational efficiency improvements which may include, but are not limited to, standardization of systems, quality control, safety, and customer satisfaction.
• Performs all work in accordance with established safety standards and adheres to all safety policies, rules, regulations and procedures.
• Participates in associate meetings and communicates any concerns to management.

Qualifications and requirements:

• Strong attention to detail and accuracy Self-motivated/goal oriented
• Ability to effectively multi-task
• Organization and time management skills
• Communicates well
• Knowledge Microsoft applications including but not limited to Excel, Outlook, and SharePoint
• Ability to handle stress Team player with good attitude
• Understands importance of customer service Willingness to help out in other areas, besides operations, when needed

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their erse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

#Li-Remote

Pay Range:

Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate’s qualifications and prior experience.

$15.00 – $20.63

Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

This role is Bonus or Incentive Plan eligible.

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified iniduals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Omada Health is hiring a remote Senior Product Designer. This is a full-time position that can be done remotely anywhere in the United States.

Omada Health - Inspiring and engaging people in lifelong health, one step at a time.

Head of Operations

remote

Job Description:

Pathstream is hiring a Head of Operations. This is a full-time exempt role reporting to the Chief Operating Officer.

WHAT WE DO

Pathstream was founded on the premise that substantial unrealized economic & human potential exists within each organization’s frontline workforce. We are reshaping the way employees and managers on the frontlines excel in their careers. In this age of rapid tech evolution, our enterprise partnerships transform frontline teams from transactional to relational, from back office to middle office, and from task-oriented to strategic. We impact companies’ bottom lines with improved productivity, increased retention, and differentiated quality of customer experience; employees experience the benefits of greater success in their current roles while unlocking future professional growth.

THE ROLE

As Pathstream expands its work with Fortune 500 companies, we are seeking a Head of Operations to ensure effective project management of client implementations, coordination around client-facing issues, and improvements to our customer support operations. Over time, you will be expected to grow your team as our client needs expand. You will also be expected to look for opportunities to streamline our work and processes so that we continue to run efficiently.

This role requires significant cross-functional coordination across multiple operational teams and our Revenue/Customer Success team. As new features or learning design elements are rolled out, you may also need to coordinate with our Learning Design, Product and Engineering teams. You need to be extremely organized, detail-oriented and a great communicator. You should be comfortable preparing for and representing Pathstream at client meetings where needed, and be able to quickly translate client requests into actionable next steps for the internal team. You are great at triaging issues as they arise, can quickly learn how to best balance client priorities and team constraints, escalating issues to the right internal/external stakeholders as needed.

Client implementations and expansions

• • Drive cross-functional project management to ensure successful client implementations and expansions
  • Be the main internal coordinator to resolve client requests and issues, trouble-shooting internally with your cross-functional collaborators till issues are resolved
  • Work with the Customer Success team to ensure clear lines of communication with the client and that client feedback is gathered where needed
  • Strong at diagnosing the root cause of issues and identifying solutions (including new technologies) that are feasible and strategic, working with COO and other relevant stakeholders to make these changes
  • Establish, document and adapt repeatable processes and best practices for managing launches and implementations across multiple clients.
  • Ensure consistent adoption and use of these processes and materials across teams.
  • Over time, as client roster expands, grow and manage team running implementations and expansions
• Oversee existing program operations team
  • Ensure day-to-day program operations function runs smoothly and effectively, making role and resourcing adjustments as needed
  • Work with existing team to build out and mature our user support / help desk function
  • Define and monitor team OKRs

ABOUT YOU

• Excited about developing the potential of frontline workers
• Excellent and experienced cross-functional project manager
• Experience with leading operational teams and knowledge of how to balance client requests with operational constraints
• Experience with running a user support / help desk team (bonus)
• Data savvy, slideware proficient and experienced with a range of systems used by our teams (project management software, CRMs, ticketing software, messaging systems)

WHAT WE OFFER

• Transparent and social culture, challenging work, fast learning cycles, practical training, and meaningful feedback
• Strong sense of ownership and strategic work that impacts our product, users, colleagues, business, and world
• Competitive salary commensurate with experience
• • Zone 1 (SF Bay Area/NYC): $138K-160K
  • Zone 2: $115K-134K
  • Zone 3: $110K-128K
• Comprehensive benefits package
  • 100% employer-paid medical, dental, and vision insurance coverage for you and 50% for your partner/spouse and dependents
  • Health, commuter, and parking flexible spending accounts
  • Employee Assistance Program (mental health, financial health, legal support, and more)
  • Free access to wellbeing apps like Ginger and Headspace
  • Flexible paid time off and paid holidays
  • Generous paid parental leave
  • Short and long-term disability insurance
  • Annual professional development budget
  • Company-provided laptop
  • Remote-first culture
  • Life insurance (100% company paid)
  • 401(k)

Title: Senior Director, Generative AI Solutions and Operations

Location: Needham Remote

Head of Generative AI Solutions and Operations

Remote position – US

Job Description:

Who we are:

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique perspective and experiences, so we can collectively revolutionize travel and together find the good out there.

What you’ll do:

This is a senior leadership position that will have exposure across the entire business, influencing the vision and implementation of Generative AI strategy and in turn, creating impactful solutions for travelers, partners and external syndication. This can take the form of helping our customers plan their perfect trip, book a hotel, engage in experiences or drive efficiency and effectiveness through the latest advances in Generative AI technologies.

The Head of Generative AI Solutions and Operations is a key leadership role responsible for developing and executing a comprehensive Generative AI data strategy to drive business objectives. This role involves partnering with key business stakeholders, all data and engineering teams including AI/ML, Analytics, Data Engineering, Data Platform, Engineering and external vendors/partners to ensure that the organization leverages data effectively to make informed decisions. In this role you will be responsible for driving the growth and success of our practice focused on generative artificial intelligence (AI). This role requires a combination of leadership abilities, industry knowledge and technical expertise to deliver innovative generative AI solutions internally and externally.

What we are looking for?

You bring a minimum of 10 years experience in leadership spanning Business Management, Strategy, Operations and technical areas such as Data Science, Machine Learning, and software engineering. This role offers a great opportunity for professional growth with the world’s largest travel guidance company.

Key Responsibilities:

• Develop and implement a comprehensive growth strategy for the generative AI practice, aligned with the company’s overall business objectives. Identify new business opportunities and cultivate relationships with key stakeholders interested in generative AI solutions.
• Develop AI features and offerings: Collaborate with internal teams and external partners as needed to define their AI vision and goals. Design customized AI strategies & offerings aligned with their business objectives, industry trends, and technological advancements.
• Develop Gen AI operational plan, ensuring robustness, sustainability, and cost-effectiveness. Evaluate buy vs. build options and decide on custom applications versus 3rd party solutions. Define and collaborate with other technology and infrastructure teams to build Gen AI platform ecosystem.
• Lead Implementation of AI Solutions: Lead the implementation of AI solutions by working closely with cross-functional teams. Define project scopes, timelines, and deliverables. Ensure seamless integration of AI technologies into existing systems and processes.
• Leverage technical expertise and broad experience to provide guidance and direction to senior leadership, colleagues, and staff.
• Evangelize Tripadvisor employees at all levels on the benefits and opportunities associated with generative AI for content creation and production efficiency. Prepare compelling presentation materials and represent the group as an influential authority on the subject, instilling confidence and motivating the organization to take risks and embrace new technologies.
• Develop partnerships with senior leadership, determining and aligning initiatives with Tripadvisor product, business and technology strategies. Establish collaboration and support for investment in new technology directions.
• Maintain open collaboration with similar companies and industry bodies involved in media production. Understand and participate in industry wide production strategies and standard processes.
• Lead AI Transformation: Drive AI transformation initiatives, including change management, training programs, and cultural shifts. Foster a data-driven mindset within organizations and promote the adoption of AI across various departments.
• Stay Current with AI Developments: Continuously research and evaluate emerging AI technologies, frameworks, and methodologies. Keep with industry trends and advancements to provide up-to-date recommendations.
• Measure and Evaluate: Establish key performance indicators (KPIs) and metrics to track the effectiveness of AI initiatives. Regularly monitor progress, evaluate outcomes, and provide insightful reports to clients.

Qualifications:

• Education: Bachelor’s or advanced degree in business management, data science, business analytics, computer science, or a related field.
• Experience: Proven experience in developing and implementing data strategies in complex organizational environments.
• Strategic Thinking: Strong strategic thinking and problem-solving skills, with the ability to create high level strategy in new business areas
• Leadership Skills: Demonstrated ability to lead and influence at a senior level, collaborate with erse stakeholders, and drive results in a dynamic environment with excellent communication and interpersonal skills.
• Industry Knowledge: In-depth knowledge of emerging trends in business applications of Data and AI, latest developments in technical breakthroughs of AI.
• Change Management: Proven experience in driving cultural and organizational change towards a more data-centric mindset.
• Communication: Excellent communication and presentation skills with the ability to convey complex technical concepts to non-technical stakeholders. Showcase strong interpersonal, verbal, written, and presentation skills when presenting to partners and collaborators.
• Project Management: Demonstrate ability to provide direction and oversight to ensure project resources will be optimized and priorities continually reviewed ensuring alignment with strategic and business objectives.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your inidual recruiter or our team at [email protected].

If you have any additional questions about careers at Tripadvisor you can email us at [email protected]. We have all the answers!

#LI-AH1

Title: Product Manager

Location: United States

Job Description:

• Lead product and feature enhancements for Zip’s customer support experience
• Examine the customer journey for how customers get help from Zip and how our support agents resolve issues for customers
• Remote-first opportunity for US-based employees with the option to work in-person out of our Manhattan office

Start your adventure with Zip

We are a product-led company which means product management is a key function in driving Zip forward. We use modern product management techniques in both discovery and delivery of new features and enhancements. Product Managers at Zip work very collaboratively with engineering and design partners, as well as stakeholders like the data team, compliance and risk.

This PM position is focused on our customer support experience. It is aligned closely with our CX department and will focus on the internal tools and integrations that enable our customers to get help from Zip via online chat, voice, email, or by helping themselves through our Help Center.

About the role

You will play a pivotal role in shaping the future of customer support at Zip You will be responsible for defining feature requirements, prioritizing projects, and partnering with engineering to get enhancements built.

How you’ll help us change the game:

• Help define and drive product strategy for the CX department, ensuring alignment with company goals and customer needs.
• Partner with engineering, design, and other teams to ensure successful product development and delivery
• Dive deep into data to analyze experiment results, identify trends, and improve product performance
• Conduct market research, competitive analysis, and user research to inform future feature development

What you’ll bring to the team

• 1-3 years of of experience in a product or strategy role
• Strong analytical skills with experience in data analysis and experimentation
• Excellent project management and communication skills
• Self-driven with a growth mindset; you’re excited by new challenges and learning opportunities
• Bonus points if you have an interest in AI and how it will shape the future of customer support interactions

What you’ll get in return

As we write this next exciting chapter in our story, we will continue to move at pace and embrace change. For you, this might mean opportunities to learn new skills with hands-on experience, broader responsibilities, or the buzz of seeing your work impact customers faster.

Zip is a place where you’ll get out exactly what you put in. When you join the team, we’ll do our best to make sure you can be yourself and surround yourself with smart, friendly colleagues and leaders who have your back, so that you can make the big things happen.

Zipsters tell us these are just some of the best things about working here. You’ll also receive:

• Flexible working culture
• Incentive programs
• 20 days PTO every year
• Generous paid parental leave
• Leading family support policies
• 100% employer covered insurance
• Beautiful Union Square office with a casual dress code
• Learning and wellness subscription stipend
• Company-sponsored 401k match

The Pay Range for this position: $108,800-$115,000 USD based on the industry benchmark for position, function, level and Zip’s compensation strategies. However, actual base salary will depend on varying circumstances and inidualized factors, such as job-related knowledge, skills, experience, and other objective business considerations.

Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards, in addition to a full range of medical, financial, and/or other benefits.

If hired, employee will be in an ‘at-will position’ and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to inidual performance, Company or inidual department/team performance, and market factors.

Be a part of a team that reflects the ersity of our customers

We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.

Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience.

And finally…get to know us

Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centred products that bring customers and merchants together.

Operating in two core markets – Australia and New Zealand (ANZ) and the US, Zip offers point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants.

We’re proud to be a values-led business and our values – Customer First, Own it, Stronger Together and Change the Game – guide us in everything we do.

Title: Product Operations Manager (SaaS – Remote US)

Location: Remote – US

Type: Full-time

Workplace: remote

Category: Product

Job Description:

Who We Are

At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world’s workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.

Our employees are experts in the employee experience, workforce communications and technology.

Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?

Our Values

Every employee is an owner with responsibility and credit for our progress.

Leadership is in our build and we see change as a catalyst for improvement.

We win as a team, committed to help our coworkers and customers thrive.

Role Overview

As the Product Operations Manager will play a pivotal role in ensuring Firstup’s products are delivered efficiently and effectively, aligning with our strategic goals and customer needs. You will manage projects through the product development lifecycle, evaluate and improve product operations processes, and foster and drive efficiency in our internal collaboration. You will report to the Product Operations Director.

Responsibilities

• • Product Development Lifecycle Management: Oversee the end-to-end product development process, from ideation to launch, ensuring timely delivery and alignment with business objectives.
  • Data Analytics: Utilize data analytics to drive decision-making, track product performance, and identify opportunities for improvement.
  • Tool Expertise: Leverage Aha! for roadmapping, product planning, and customer feedback review, Pendo for product analytics and user feedback, and Confluence for documentation and collaboration.
  • Document Organization: Ensure all product documentation is well-organized, easily accessible, and up-to-date, facilitating efficient communication and collaboration across teams.
  • Project Management: Coordinate cross-functional teams to ensure project milestones are met, risks are mitigated, and projects are completed within scope and budget.
  • Stakeholder Collaboration: Work closely with product managers, developers, marketing, sales, and customer support teams to ensure product alignment with market needs and business goals
  • Process Improvement: Continuously evaluate and improve product operations processes to enhance efficiency, quality, and collaboration.
  • Reporting and Documentation: Create comprehensive reports and maintain detailed documentation to track project progress, product performance, and team activities.

Minimum Qualifications

• • Experience: 3-5 years of proven product operations experience within a SaaS environment.
  • Data Analytics: Proficiency in data analytics, with the ability to interpret data and derive actionable insights.
  • Tools Proficiency: Hands-on experience with Aha! Roadmaps, Aha! Ideas, Pendo, and Confluence.
  • Document Organization: Demonstrated experience in organizing and managing product documentation.
  • Project Management: Strong project management skills, with experience managing projects through the entire product development lifecycle.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively convey complex information to erse stakeholders.
  • Problem-Solving: Strong analytical and problem-solving skills, with a proactive approach to identifying and addressing challenges.

$100,000 – $140,000 a year

Firstup expects the base salary for this role to be between $100,000-$140,000. The starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

Why Firstup?

Because you care – about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome.

If you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit.

We offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally.

Firstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.

#LI-TM1

#LI-Remote

Title: Senior Product Manager

Location: Remote – North America

Type: Full-time

Workplace: remote

Category: Product Management Team

Job Description:

CaptivateIQ is a leading sales commission platform — recognized by industry analysts, including Forrester, as well as reputable marketplaces like G2. We are trusted by category leaders and innovators like Gong, Lattice, and DataRobot.

With backing from Sequoia, Accel, ICONIQ, and other leading investors, CaptivateIQ is on a mission to enable every company to take control of commission management.

Come and see why Glassdoor and Comparably have recognized CaptivateIQ as a best place to work!

About the role:

As the Senior Product Manager for our Day-to-day (D2D) Admin team, you will be responsible for creating experiences our users love. In particular over the next 6-12 months, you will be responsible for revamping our experience altogether to deliver a 2.0 experience that is differentiated and industry-leading, culminating with a large external GTM push to drive excitement and momentum around the launch. In classic product management fashion, you will be responsible for managing the portfolio of your product area alongside this initiative to ensure we are sufficiently supporting the priorities of our product across innovation, enhancements, and technical debt.

Responsibilities:

• • Define and evangelize vision, strategy, and roadmap across the company to build strong alignment and drive world-class execution
  • Build empathy for customer personas by working directly with customers and internal teams
  • Own outcomes and be a champion for always refining how to best use our resources in order maximize the returns on our investments and attention.
  • Track industry trends and think strategically to develop solutions that are differentiated from the competition and drive our product and company strategy forward
  • Leverage data to continually inform product evolution and drive customer adoption of product capabilities
  • Partner closely with Design and Engineering to research, design and build high-quality and reliable product experiences that customers love
  • Partner closely with Product Marketing, Sales and Customer Experience to ensure value is realized by our customers

Requirements:

• • 4+ years of product management experience at high-growth, product-driven companies (ideally some B2B SaaS) OR 2+ years of product management experience at high-growth, product-driven companies combined with 2+ years in a revenue or sales operations and/or FP&A related role
  • Strong technical aptitude and demonstrated experience working with technical products
  • Experience leading teams autonomously and delivering substantial product releases from 0 to 1
  • Bar-raiser that aims for 10x and differentiated vs 10% and incremental
  • A do-what-it-takes attitude to ensure your product and team are successful
  • Excellent verbal and written communication skills
  • Culture-oriented teammate that can uplevel the team while having fun and strengthening team bonds
  • World-class partner that uplevels the team’s performance while building and fostering a fun and tight-knit culture

Bonus Points

• • Comfort or experience building AI and/or predictive analytics-powered products
  • Experience in the Sales Performance Management industry
  • Experience working in a sales/revenue ops role or similar
  • Experience evolving and maturing products built for SMB to products built for enterprise

Benefits:

• • (US-ONLY) 100% of medical, dental, and vision covered including 75% for dependents
  • Flexible vacation days and quarterly mental health days so you can recharge
  • Enjoy a one-time expense on your 1-year work anniversary (to use for travel, home furnishings, fancy meal)
  • One time work from home stipend & annual stipends for professional development and caretaking
  • Virtual team lunches to keep you connected
  • (US-ONLY) 401k plan to participate in and save towards the future
  • Newest Apple products to help you do your best work
  • Employee Resource Groups (ERGs) to support and celebrate the shared identities and life experiences of communities within CaptivateIQ. ERGs directly support our company-wide DEI goals as a space for developing and retaining erse talent

Notice to Prospective Candidates:

• • Only emails from @captivateiq.com should be trusted.
  • We are aware of active recruitment scams using the CaptivateIQ name, in which iniduals pose as our recruiters and post fake remote job openings and make fake job offers on the Internet. Please note, we will never do the following:Attempt to correspond with a candidate using a free web-based account, such as an email address that ends in @gmail.com, @yahoo.com, @hotmail.com, etc.
  • Make an offer of employment without conducting multiple rounds of interviews face-to-face using secure video-conferencing technology.
  • Ask candidates to cash checks to buy equipment on behalf of CaptivateIQ.
  • Ask candidates to make a payment in order to be considered for a position.
  • Make early requests for candidates’ personal information such as date of birth, passport details, credit card numbers, bank details and social security number, etc.
  • Please note that we’ll only ask for more sensitive personal information in connection with background checks after an offer is made.

$160,000 – $210,000 a year

CaptivateIQ takes a market-based approach to pay, and the base salary range for this job posting shows the minimum and maximum target starting base salary. The successful candidate’s starting base salary will be determined based on the candidate’s job-related skills, relevant experience, education, work location, market conditions, and other factors. This range may be modified in the future. Certain positions may be eligible for incentive compensation, equity, and other benefits.

CaptivateIQ participates in E-Verify, web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States.