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Hotjar is hiring a remote Mix-Method UX Researcher. This is a full-time position that can be done remotely anywhere in EMEA.

Hotjar - We help you understand how users behave on your site, what they need, and how they feel..

Omada Health is hiring a remote Senior Product Marketing Manager. This is a full-time position that can be done remotely anywhere in the United States.

Omada Health - Inspiring and engaging people in lifelong health, one step at a time.

Project Manager, Customer Engagement and Services

locations

Remote – North America

time type

Full time

job requisition id

R-8471

This is a remote position that could be based anywhere in the United States or Canada.

The Center of Excellence Project Manager is responsible for managing projects and project related tasks for internal and customer facing services projects enabling on time delivery, quality, and financial performance. The ideal candidate must be able to excel in a fast-paced environment, provide quick responses and meet aggressive deadlines. We are seeking an extremely self-motivated, autonomous inidual with a proven track record in driving results.

Responsibilities and Duties:

• Develop and manage a detailed project schedule and work plan.
• Provide project updates on a consistent basis to various stakeholders.
• Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
• Utilize industry best practices, techniques, and standards throughout entire project execution.
• Monitor progress and make adjustments as needed.
• Measure project performance to identify areas for improvement.
• Maintain tasks and schedules in project management systems and tools.
• Support other project teams with project initiation and closure.
• Work in Calix, customer and vendor systems as required.
• Order, track and expedite materials.
• Track project costs in order to meet budget.
• Ability to analyze data and provide recommendations.
• Document project notes and action items.

Qualifications:

• Calix requires all employees based in North America who will work onsite at a Calix office, attend in-person meetings, and/or travel on behalf of Calix to be fully vaccinated. Calix will consider requests for reasonable accommodations as required under applicable law.
• Excellent oral & written communications skills.
• Strong interpersonal and organization skills.
• Ability to evaluate and prioritize tasks in an evolving environment.
• Ability to work independently and multi-task.
• Strong customer service skills.
• Bachelor’s degree in computer science, business, or a related field.
• 2-4 years of project management and related experience.
• Proven ability to solve problems creatively, highly resourceful.
• Strong familiarity with project management software tools, methodologies, and best practices.
• Experience with Salesforce, Adobe Acrobat Suite, Microsoft Office including Excel, Word, Project, and PowerPoint.

Location:

• Remote-based position located in the United States or Canada.

#LI-Remote

Team Leader – Operations

Headquarters

Remote

Job# 79142BR

You could say we’re at the center of the center.

Here at Edward Jones the client is our single focus and our relationships with them are the measure of everything we do. And Service and Operations isions are at the center of it all. We support our clients, branch teams and headquarter associates in providing the best possible experience. Advocate for our more than 7 million clients through regulation communication, fraud protection and managing their investment distributions. Protect their investments by mitigating risk. And innovate new ways of working. Using insights to create solutions for the future – in the here and now.

Job Overview

Skills/Requirements

Position Requirements:

• Bachelor’s degree or equivalent experience required. Concentrations in business, accounting, finance, or management are preferred, but other concentrations will be considered.
• SIE and Series 99 required within 89 days of start date (US); Series 7 required within 12 months of start date (US). Outside the US, appropriate country-specific licenses required.
• Two or more years financial services industry or accounting experience, with operations experience highly preferred. Leadership…

About Us

In the Asset Movement ision at Edward Jones, you will focus on creating a human centered client and branch experience. As a partner to the branch, your work will support all cash and asset movement through the life cycle of the client relationship. Through strategic thinking and cross-functional collaboration, you’ll continuously identify opportunities for operational efficiency and risk mitigation, supporting the firm in its key objectives.

The Estates department is responsible for all firm name decedent processing on retirement, non-retirement qualified plan accounts, processing of death redemption submissions, legal document review for physical certificates, DRP/DRS, fund held mutual funds, and firm to firm transfers of assets registered in deceased client’s name. As a leader of the Estates team, you will be responsible for leading a team that supports the identification, protection, and re-registration of deceased clients’ assets in an accurate, efficient, and timely manner, while maintaining our culture of compliance. Additional key responsibilities include developing associate talent, leading the department’s risk and control activities, identification and implementation of process improvement solutions, and partnering with Service and Estates Insights and Solutions to improve the branch and client Estates experience.

Responsibilities:

• Responsible for overall performance of the team including establishing and achieving key performance indicators, key goals and objectives, risk mitigation, and compliance with supervisory procedures and regulations.
• Full management responsibility for a erse team of as many as 15 associates. Manages non-exempt and exempt associates and may involve distance leadership.
• Must understand the team and department functions, processes, and/or systems supported by the team and department within 6 months of hire, and be an expert on the team’s systems, processes, and/or functions within 12 months of hire.
• Must utilize technology and tools available to identify and implement solutions and create process efficiencies for the team and/or department in a high-volume, document-based environment.
• Must anticipate, analyze, recommend, and implement solutions regarding team processes, systems, regulations, resource allocation, and controls not guided by policies or procedures.
• Must have the ability to identify risks and design and implement effective controls to mitigate risks.
• Ability to proactively build relationships with a wide variety of stakeholders to help influence and make decisions that result in a positive client and branch experience.

At Edward Jones, we value and respect our associates and their contributions, and we recognize inidual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate:

Hiring Minimum: $78,795

Rasa is hiring a remote Senior Product Manager. This is a full-time position that can be done remotely anywhere in the United Kingdom, Germany or Serbia.

Rasa - Open source conversational AI.

Livestorm is hiring a remote Product Education Intern. This is an internship position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

Livestorm - Build strong relationships with your audience through webinars and video meetings.

We're looking for a Senior Product Manager to join and lead product management for our Analytics product!

** Remote role - offered globally **

Reporting into the Head of Product for Analytics, you will drive the conceptual and technical development of both new and existing functionality, whilst setting goals and objectives and managing the backlog for the entire business unit.

You’ll be part of a leadership team that is constantly solving problems, iterating, and working together to empower people around the world to build their commerce businesses. You’ll be working with thousands of incredible businesses globally to help provide them with superpowers to optimize & scale their business!

As Product lead

• You’re a solid team player, who always puts the customer first. You love talking to customers
• You’re a natural communicator, and enjoy both learning and teaching.
• You’re commercially minded, and quickly come to grips with how to drive impact across a range of business objectives.
• Your analytical skills give you confidence with data and decision-making, and help you to navigate requirements and conversations with a range of stakeholders.
• You are comfortable articulating ideas to a group. You enjoy taking a position in a discussion, and wrestling with difficult problems in order to reach a consensus.
• You'll obsess over the user experience, and thrive by delivering user-friendly products that drive impact.
• Most importantly, you want to join an exciting team and challenge yourself daily.

Responsibilities

• Be the voice of the customer, while working closely with all departments to innovate and build products that customers love.
• Own the entire product from soup to nuts - creating and maintain a feasible yet ambitious backlog for the product team.
• Design and execute research projects, and contribute to central data systems.
• You will be required to partner with engineering and design in order to lead all phases of feature conception, design, iteration, and testing.
• Collaborate with our global marketing, sales, and customer success teams to develop launch strategy, product packaging, and training.
• Represent TCC's broader product strategy to the internal team.

Requirements

• At least 3 years of product leadership experience (working on software products).
• Experience with gathering, analyzing, and translating data and customer behavior into real product requirements.
• Experience working in an agile development environment, preferably as Product Owner.
• Excellent verbal and written communication skills, and the willingness and confidence to present and defend your ideas to other key stakeholders.
• Demonstrable success in delivering impactful products.
• Experience working on a SaaS product

Nice-to-haves

• eCommerce, chat and communication
• Particular experience in eCommerce
• Experience talking to customers of your products, and loving it

Benefits

• Unlimited book budget
• Work with entrepreneurs on a daily basis
• Private Health Insurance
• Flexible working
• Training & Development

Operations Manager

Worldwide – Remote

Who we are

We Believe That

Invisible is a world-changing company and the Operations Team is responsible for creating the systems that will launch Invisible into the stratosphere

• Exponential gains from systems > Short term linear work > Systems for system’s sake– Consistent feedback is key – we are addicted to learning and getting better
• What one of us knows, all of us should know
• Every new mistake is a learning opportunity

The Mission

The goal of an Operations Manager at Invisible is to ensure that clients under his or her charge receive world-class operational service: high-quality results delivered quickly, within budget, customized to the client’s needs. To achieve this, a OM manages a team of agents who produce these deliverables. In addition to managing their team, OMs work directly with their clients to identify goals, map out processes, measure quality, measure impact, and move the client’s business forward. As clients grow with us, OMs also drive platform and point automations on behalf of their clients in partnership with our Product & Engineering teams to ensure we operationally become better, faster, and cheaper.

Who We Want

Operations Managers are very flexible, hybrid partners that excel in multiple dimensions.There are 3 critical spikes in capabilities that we look for in this role. The best OMs are strong across all 3 dimensions, though they all spike in Operational Management, the most critical to their role. A OM who spikes in only 1 will fail in the role out of the gate; a OM who spikes in only 2 will likely succeed in the medium-term but will likely not scale with the business. Thus, we are looking for iniduals with the full spectrum of abilities and we are extremely selective.

Capabilities:

• Operational Management: Managing a team of 20 – 50 Agents to perform high quality, work efficiently, on time, and within budget. Trainers who love to teach and create training material. Fast.
• Client Management: Partnering with 20 – 30 high-growth businesses at both the strategic and tactical level. Working with them to define their needs, map their processes, and ensure the target hits the mark.
• Product Ownership: While OMs are not Product Managers per se, each pairs with an Invisible Product Manager to develop the platform to better achieve client goals. An ability to speak Product and think in systems is essential to inidual and company success. Polymaths, independent thinkers and someone who is unlike anyone else on the team

Compensation & Benefits

• 2023: $105,000 OTE ( base + bonus) + equity!
• Additional opportunities to earn more equity and increase your ownership percentage of the company, through promotions and through re-distribution of re-acquired shares via buybacks.
• Health Benefits or Stipend
• Flexible Work Schedule / Unlimited Vacation Days
• Working Times: US (EDT or PDT) Hours
• Work Remotely

As Operations Manager, you will report to the VP of Operations. You will self-report so that you can spend more of your time innovating, leading, and deciding. You will have several direct reports, including up to 100 agent operators on the frontline.

Operations Specialist

at Bitso (View all jobs)

Working At Bitso

We are a erse team that takes pride in understanding the perspectives of others. We fully embrace working remotely and we are eager to act, improve and accelerate progress inside and outside of our organization.

To drive revolutionary changes in society and make crypto useful, we delight our customers with world-class products, deep care, and intentional empathy.

Your Purpose

As the Operations Specialist you will be responsible for directing the leveling up of our operations area beyond the stars!

Here you will have the freedom to bring innovation to our processes, helping to ensure efficiency and quality for our day to day.

Reports To

Head of Operations Latam

Who You Are

Failure to meet any of the following required qualifications could result in an automatic rejection.

• Proven English fluency.
• Results-orientated with at least 2 years of experience delivering successful projects and proven process improvements through automation
• Strategic mind-set using metrics/data to help the senior managers take decision
• Team player with experience in working with different areas of the company and building relationships and strategic alliances
• With a restless spirit always looking for process improvements and the “why” of doing things the way we do
• Diligent in carrying out daily operational routines, always caring for the internal and external customer’s well being

What You Will Do

• Perform process automation using VBA/Python
• Evaluate standardization of processes, seeking efficiency and bringing suggestions for plans to senior management, helping to execute them
• Help spread the culture of “Drive change” and “Be an Owner” being an ambassador of the area in this regard
• Carrying out daily operational processes, such as reconciliations and problem solving
• Develop efficient KPIs and dashboards, in additional with a monthly briefing, helping senior management to create action plans
• Create alliances with internal areas (finance, compliance, fraud, customer support, etc.), ensuring better alignment of flows and communication
• Participating in strategic projects development

Who We Are

With over 5 million users, Bitso is the leading cryptocurrency platform in Latin America. We are developing the cryptocurrency ecosystem in the region and enabling financial inclusion. We believe crypto is the future of finance, and we’re committed to making it useful by providing equal access to safe and intuitive financial products.

We are here to make a lasting impact on our customer’s lives and we do so by embracing our core values:

• Be Human: we delight our customers through great products, deep care and true empathy. We are humble and we take pride in understanding the views of others to help us see the full picture.
• Drive Change: we’re fearless pioneers committed to unlocking the crypto revolution for humanity. We move fast, take risks and work together to drive lasting impact.
• Choose Bold Honesty: we seek the truth, especially when it’s uncomfortable, in our teams, products and business reality because that will uncover where we need to focus.
• Be An Owner: our sense of urgency makes us have a bias towards action, where we prioritize exceptionally and are wise in allocating our time to ensure we always deliver creative and innovative results.

Learn more about our culture and values.

Compensation & Benefits

At Bitso, you are taking the front seat on the edge of crypto innovation, creating the next generation of crypto-powered products.

So for those willing to commit, adapt and pioneer the most important change of the century we offer:

• Me Time program, including unlimited paid time off.
• Remote-first work environment.
• Employee Stock Option program.
• Zero trading fees through our Bitso app.
• Extended Family Leave policy: all birthing parents, non-birthing parents and adopting parents are eligible for a 4-months leave.
• Premium health, dental and life insurances in Mexico, Brazil and Argentina.
• Mental wellness platform.
• Volunteering days.
• Subsidized caregiving for children, adults or pets.
• Monthly stipend for gym memberships, relaxation activities, sports equipment, cooking classes, books, entertainment and more.

Want to leave an undoubtedly legacy with us? Fasten your seatbelt and join this spaceship, where you will find exponential growth and the opportunity to thrive!

• These are the applicable requisites, although equivalent competencies in any of the above will also be considered.
• This role is expected to work remotely.
• To see our Privacy Policy please click here.

Customer Experience Operations Manager

Remote

Full Time

Experienced

The Opportunity:

We are seeking an experienced Customer Experience Operations Manager to enhance our Customer Experience Team by building a strong team connection between CX and other departments, as well as creating and maintaining standards through optimization of workflows and technology. The Customer Experience Operations Manager will work directly with the Client Advocacy and Client Success teams to understand the team’s goals, projects and functions and to improve efficiency and effectiveness through systems automation, open lines of cross functional communication, creation of standards, processes and supporting documentation.

You’re perfect for this role if you love to problem solve how to organize and systematize routine practices and make the most of automation and technology.

About Herrmann:

We’re a fast-growing, 100% remote global HR/Learning technology company that enables teams to become more than the sum of their parts. We’re democratizing powerful tools from cognitive science across entire organizations, creating a common language to make people more productive, engaged, and successful at work.

Herrmann works with world-changing organizations from the Fortune 500 to NGOs to fast-growing startups, including Pfizer, PWC, EY, Amazon, Microsoft, Coca-Cola, Blackrock, Netflix, Webflow, and UNICEF. Over 40 years, nearly millions of people at >95% of the Fortune 100 have used our products and services to improve their team and organizational effectiveness.

You’ll own:

• Support goal setting and tracking Objectives and Key Results (OKRs); ensure strategic alignment with overall company vision
• Enable efficiency by managing metrics and data analysis
• Developing new and streamlining existing processes including creating and maintaining documentation, workflows, resources and best practices to ensure the team works effectively and efficiently
• Manage the tech stack to create a friction free, productive customer experience and document process and best practices
• Ownership of ChurnZero client success software and Zendesk ticketing system
• Cross functional communication & collaboration – working closely with all functional teams to improve the customer experience and identify areas of improvement
• Manage documentation and training materials for onboarding new team members
• Strategic mind behind automation tools and integrations for team

What we need (Desired Skills):

• Exceptional communication skills (both written and verbal). Can succinctly and clearly communicate, and are able to produce documents and presentations that are ready for leadership review
• Strong interpersonal skills and proven ability to work seamlessly with a variety for personalities and functional disciplines
• 3-5 years experience working in an Operations function for Customer Success or Customer Service with applied knowledge of customer service and customer success best practices
• Experience with Zendesk and ChurnZero preferred
• Ability to thrive in a fast paced, agile environment where goals, projects and processes are constantly changing
• Experience with Pendo, HubSpot, Miro and Asana is a plus
• Self-starter attitude with the ability to rapidly build rapport and trust across business functions
• Excellent organization & prioritization skills as well as the capacity to self direct
• Knowledge of general business software and aptitude for learning new applications
• General knowledge of and/or experience with G Suite, Slack, Asana and Zoom
• Knowledge of and general experience with change management

Education/Certification:

• Bachelor’s degree or equivalent in project management, operations management or business administration
• Project management certification a plus

Compensation & Career Development:

Your compensation package at Herrmann will be designed to generously incentivize your contributions to the growth of the business:

• Competitive base not tied to your location – wherever you want to live in the US, you’ll be paid the same (and without the cost of a commute!)
• Participation in our skin in the game employee ownership program
• Free product to use with friends, family, and causes you care about
• Professional development opportunities including a personal learning & development budget
• 50% home internet and mobile phone reimbursement
• Unlimited PTO
• Subsidized, competitive healthcare package and generous parental leave policies
• 401K Matching up to 3% of salary

Location & Travel:

Because we’re a 100% remote-working company, you can be based anywhere. Seriously. As long as there’s a good internet connection and you can overlap working hours with your team members as needed, we’re happy for you to work from whatever environment you find best fits your life and preferences.

Willingness to travel is required, as you will be expected to be available to travel globally on short notice for activities that require physical presence.

Never worked for a fully remote company? Are you organized, happy communicating across a variety of media, and excited about getting more focus? Are you craving autonomy at work and the freedom to explore your world? If so, you’ll do the best work of your life at Herrmann. We are confident you’ll thrive and succeed because we invest to make sure that remote working works for everyone on our team.

Ensuring a erse and inclusive workplace where we learn from each other is core to Herrmann’s values. We pride ourselves on our flexible work environment, and welcome people of different thinking preferences, backgrounds, experiences, abilities, and perspectives. We are a proudly woman-owned business, an equal opportunity employer, and a genuinely fun place to work.

Project Coordinator, Digital Products – Remote #1828

Alternate Posting Locations

Position Description

Job Summary

Major Responsibilities

• Assists the Digital Product Director of Projects and Portfolio management with call coordination, sprint and backlog grooming on all digital products projects to ensure on time and on budget delivery
• Manages prioritization of all UI/UX,and Cancer.org content requests working with the Director of projects and portfolio management.
• Manages all requests for all digital properties from submission through coordinating implementation on our Digital properties working with the Director of Projects and Portfolio
• Develops timeline, sets, and communicates deadlines for key tasks assigned
• Represents the project at meetings, scrum standup calls and/or in group discussions as requested.
• Monitors and manages timely communication response and follow-up in our workflow tool (Monday), Azure dev ops and collaboration system or other internal Web-based software.
• Uses change control procedures to effectively protect and manage the scope of the project or task
• Ensures quality of relevant deliverables and stage gate requirements
• Ensures proper task and project close-out.
• Facilitate coordinate and document projects.
• Provide documentation relative to challenges that impede project completion
• Identify and implement team processes to ensure integration and coordination of projects
• Supports team in project management
• Provides day-to-day coordination and administrative support to the project team or project manager, including: tracking and reporting on projects; coordinating and distributing communications and promotional materials; preparing, editing and submitting timely reports and meeting notes as requested; scheduling, coordinating and preparing materials for meetings, conference calls, video teleconferences.
• Works with project managers to establish and capture internal project management procedures and policies.
• Coordinate the development and delivery of documentation for projects.
• May perform specialized project activities in direct support of the accomplishment of the project objectives and protocol.
• Performs miscellaneous job-related duties as assigned.

The project coordinator must be adept at multitasking, as this position is required to perform a wide variety of tasks daily. While the specific role varies from task to task, the project coordinator is expected to meet necessary deadlines, communicate with team members about that schedule, and track work to make sure it is on pace to make deadlines.

When problems arise or if work is falling behind schedule, the project coordinator’s responsibility is to make necessary adjustments and communicate with the Director of Digital Projects and Portfolio Management about the issue.

Candidate must be:

• Proactive — Not only can you deliver, but you are a forward-thinker.
• Communicative — Be passionate about your beliefs. Say what you mean and show us you can listen to and understand your audience.
• Connective — Essential to be a partner is being able to build strong relationships with others on a personal and professional level.
• Organized — Details change by the second as our industry is continually evolving. Herding details and keeping them up to date should be your #1 specialty.
• Assertive — Diplomacy is key, but you must be quick to assert a plan (or ask the important question) that will allow the collective team to solve the issue at hand.
• And must be a CHAMPION — Stand behind the team with support & a positive attitude

Position Requirements

Formal Knowledge

• Bachelor’s degree or 1 to 2 years project management, agile, scrum or related role.
• Expert in Microsoft Word, PowerPoint, Canva and Excel preferred.
• Previous digital product, scrum, Azure Dev ops, and Jira experience is a plus

Competencies/Skills, Specialized Training or Knowledge

• The ability to work in a fast-paced environment, on complex and multiple assignments
• Experience working in a highly collaborative environment with multiple stakeholders
• Outstanding communication and organizational skills
• Must have a proven and thorough understanding of the planning, creative and production processes in both a traditional print and digital, social and interactive world.
• Ability to collaborate across a large, global organization
• Works well in a fast paced, deadline-oriented environment
• Analytical and possess strong organizational and problem-solving skills
• Possess excellent attention to detail
• Ability to communicate effectively, both verbally and in written communications
• Excellent grasp of Microsoft Office Suite products — including Microsoft Word, Excel, PowerPoint and Outlook.

The starting rate is $24.72 to $30.87 per hour. The final candidate’s relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education.

The American Cancer Society has adopted a vaccination policy that requires all staff, regardless of position or work location, to be fully vaccinated against COVID-19 (except where prohibited by state law).

ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.

Vice President, Digital Engagement

Remote

Full Time

Digital Engagement

Manager/Supervisor

OVERVIEW

At Do Big Things, we fight for powerful, lasting change. Our team uplifts candidates and causes through digital storytelling and tools that amplify erse voices and empower communities. We are driving the digital innovation necessary to create the change we need in our world, and we are the people we serve. DBT is proud to be a certified minority-owned business that is also women-owned and women-led, with a team that’s 50% people of color.

ROLE & RESPONSIBILITIES

Do Big Things is looking for a VP of Digital Engagement to join its Client Services team, leading account teams to develop and execute high-impact campaigns that bring together a range of digital tactics including: small to mid-sized websites, email, and social media.

The person in this role will support the overall vision for each project, providing strategic insight, structure, and accountability throughout the process. They will serve as the primary client contact and interface heavily with our client’s senior marketing, technical, and executive management teams. As the liaison between our Client Services team and client contacts, this person will build relationships with our clients and ensure clear communication, shared expectations, and superior client service throughout the engagement.

For relevant projects, this person will coordinate directly with our in-house Creative and Development teams to communicate client priorities and project requirements, ensuring the websites and other digital assets are delivered on time and on budget while meeting client goals.

Candidates must have experience with website project management as well as with running multichannel digital campaigns. The ideal candidate is a self-starting leader who can work seamlessly on multiple projects simultaneously.

SKILLS AND QUALIFICATIONS

Technical Expertise

• Minimum of 8 years of experience leading digital campaigns, agency experience strongly preferred
• Experience with project management for small to mid-sized websites, including familiarity with WordPress as well as Lean, Agile, Waterfall, and Hybrid approaches and methodologies
• Ability to assess and raise risks throughout a project, including accurately planning and monitoring budgets
• Ability to multitask and manage time effectively against multiple (and sometimes competing) deadlines
• Experience with analytics and data visualization preferred

Client Management Experience

• Comfort with independently managing account teams, including effectively project planning, and coordination with an array of internal and external stakeholders and resources
• Effective and engaging communicator to erse audiences
• Ability to build strong, long-term relationships with clients, including the ability to identify and successfully pitch upsell opportunities

Collaboration & Team Management Experience

• Support, manage and grow a distributed team of up to 4 direct reports at different stages of development to deliver high-quality work that meets business goals through a healthy culture of feedback and collaboration
• Apply and recommend process improvements within and across teams
• Collaborate with cross-functional leaders to ensure continuity of overall client experience

COMPENSATION + PERKS

Competitive compensation: We offer a strong base salary of $105,000 – $140,000 plus incentive-based bonuses tied to business development as well as a full benefits package including health, dental, vision insurance and a 3% 401k employer contribution.

Work-Free Friday program: Every employee has a 4-day week every other week (outside of campaign season). Ask us for more details!

Amazing team: The Do Big Things team is an inspiring & award-winning group of brilliant, motivated, principled, good-spirited people.

Flexibility: As a remote organization, members of the DBT team members can live and work anywhere within the US.

EQUAL OPPORTUNITY

At Do Big Things, we believe the ersity of ideas, perspectives and cultures that our employees contribute to our company is among our strongest assets. DBT is proud to be an equal opportunity employer. Women, people of color, people with disabilities, members of the LGBTQIA community and others are strongly encouraged to apply.

Do Big Things is committed to providing an inclusive and welcoming experience for all candidates and employees. If there are any accommodations we can provide for you during the interview process or any other phase of the hiring process, please let us know.

Sr. Associate, Business Operations & Strategy

Remote

Finance

About Pinterest:

Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping Pinners make their lives better in the positive corner of the internet.

Our new progressive work model is called PinFlex, a term that’s uniquely Pinterest to describe our flexible approach to living and working. Visit our PinFlex landing page to learn more.

The mission of the Business Operations & Strategy team is to align Pinterest’s execution to its strategy. As a key member of the team you’ll drive critical business insights for our Executives while partnering with leaders throughout Pinterest to fundamentally improve how we execute. With a combination of exceptional analytical skills, an insatiable curiosity, and an entrepreneurial, “get stuff done” mindset, you’ll help us better understand our Pinners, Advertisers, Merchants, Creators, Products, and drive changes that will shape the future of Pinterest. We have several openings including roles that support our Growth/Engagement, Creators, Revenue & GTM, Shopping, and Strategic Planning & Initiatives teams.

What you’ll do:

• Business Analytics & Reporting. Develop a deep understanding of our products and roadmap and how they drive our business to inform important decisions and priorities across the organization. Define critical KPIs and build core operating dashboards to help teams drive operational rigor and manage performance. Be the primary point person with our senior leadership on understanding metrics movements and trends in our business.
• Strategy & Special Projects. Tackle key strategic questions and critical business initiatives, and partner with leaders throughout Pinterest to build business cases for potential investments. Present insights and recommendations to senior leadership, and drive the “follow through” of those recommendations to ensure smooth execution with a erse array of cross-functional partners.
• Planning & Forecasting. Manage the forecast models for core topline metrics that drive company-wide forecasting, goal-setting, and strategic planning. Work with senior leaders to update their strategic priorities and goals on a regular basis.

What we’re looking for:

• 3+ years of top-tier experience. You’ve been a top performer in an investing, consulting, investment banking, product, and/or other highly analytical role at a fast-growing company; knowledge of the consumer internet and media ecosystem is a plus.
• Exceptional data analysis skills. You’re a true expert in a variety of advanced analytical tools, including Excel, Tableau, and/or SQL (and in areas you’re not, you have the growth mindset to learn it); knowledge of Python and R is a plus.
• Entrepreneurial self-starter. You thrive in a fast-moving, ambiguous environment, and are independently capable of seeking information, corralling resources, and delivering results without waiting for direction.
• Strong communication skills. You can move seamlessly between conversing with engineers or frontline ops employees and leading presentations with senior executives.
• High-energy, positive team player. You have a proven ability to build strong working relationships with business partners; this is a highly cross-functional role, so a low ego and a high instinct for collaboration are musts.
• Keen aptitude to scale the team. Help build out processes for a small (but mighty) team. Help build our influence across the organization to tackle each of the above for your coverage area.

Our PinFlex future of work philosophy requires this role to visit a Pinterest office for collaboration approximately 2x per quarter. For employees not located within a commutable distance from this in-office touchpoint, Pinterest will cover T&E. Learn more about PinFlex here.

At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.

Information regarding the culture at Pinterest and benefits available for this position can be found here.

US based applicants only

$109,500—$164,200 USD

Our Commitment to Diversity:

At Pinterest, our mission is to bring everyone the inspiration to create a life they love—and that includes our employees. We’re taking on the most exciting challenges of our working lives, and we succeed with a team that represents an inclusive and erse set of identities and backgrounds.

Reddit is hiring a remote Staff Product Designer, Organic for Business. This is a full-time position that can be done remotely anywhere in the United States.

Reddit - The front page of the internet.

Apollo is hiring a remote Senior Product Designer, Growth. This is a full-time position that can be done remotely anywhere in the United States.

Apollo - Apollo is the all-in-one sales intelligence platform.

Okta is hiring a remote Staff Product Designer, Growth (Customer Identity). This is a full-time position that can be done remotely anywhere in Canada.

Okta - The identity company that stands for trust.

Director, Business Operations

Location: Remote

About us:

Parsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world’s best possible medicine. Today, Parsley Health is the nation’s largest health care company helping people suffering from chronic conditions find relief with root cause resolution medicine. Our work is inspired by our members’ journeys and our actions are focused on impact and results.

The opportunity:

Parsley Health is hiring a Director of Business Operations to help shape the strategy, operations, and culture at Parsley Health. We are growing and scaling our business and we need strong cross-functional execution to build a new type of healthcare company.

The primary goal of the role is smooth, well-informed internal operations, including everything from ownership of our OKR process, specific cross team OKRs and initiatives, cross team communication, and company-wide accountability and ownership. In addition you will serve as a key member of the executive team where your role will be ensuring important strategic and operational pieces are executed with high fidelity and that stakeholders across the executive team and the broader company are communicated to and held accountable to deliverables.

Other specific ownership areas include running the executive team’s rhythm, convening and steering the broader leadership group, driving cross-company business operations, and identifying and directing new projects for the company.

This role will expose you to the full breadth of company departments and decisions, offering opportunities for you to make an impact big and small. As a part of our matrixed environment, you will serve as connective tissue and identify company needs.

What you’ll do:

• Executive Leadership: plan and run the executive team meeting rhythm to help our senior team stay aligned and accountable, find resolutions quickly, improve business outcomes, and work well across the company
• Leadership Alignment: gather the broader leadership group across the company for connectivity and collaboration, ultimately improving cross-company performance
• Operations: spearhead and lead the company’s quarterly and annual planning cycles to efficiently set goals and effectively communicate direction for the whole company; develop and improve other company systems for better communication, alignment, and empowerment
• Strategic Direction: coming out of planning discussions, make recommendations on longer-term business plans and their impact on the organization
• Project Execution: identify and run special projects, collaborate with finance and data team on creating models and business case framework, and owning execution that help push the company forward in new ways
• While needs will evolve over time, we expect this role will be allocated ~45% to executive and leadership team success, ~45% to company business operations, and ~10% to special projects

What you’ll need:

• 6+ years of work experience in a mixture of consulting, operations, and strategic roles; startup experience is key
• Successful track record driving change cross-functionally through influential leadership
• Exceptional structured thinking and organization skills for yourself, and broader team process building skills that balance effort with return
• Bias for action and sense of urgency – you will help the company’s executive team make choices and move faster
• Strong analytical skills (Excel and Looker proficiency is preferred)
• Strong verbal and written communication skills
• Comfort operating in ambiguity
• Scale-up healthtech experience is a nice-to-have

Benefits and Compensation:

• Equity Stake
• 401(k) + Employer Matching program
• Remote-first with the option to work from one of our centers in NYC or LA
• Complimentary Parsley Health Complete Care membership
• Subsidized Medical, Dental, and Vision insurance plan options
• Generous 4+ weeks of paid time off
• Annual professional development stipend

Parsley Health is committed to providing an equitable, fair and transparent compensation program for all employees.

The starting salary for this role is between $148,750 – $175,000, depending on skills and experience. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.

Inidual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with candidates during the process.

At Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace ersity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members.

Important note:

In light of recent increase in hiring scams, if you’re selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @parsleyhealth.com email address to guide you through our interview process. We look forward to connecting!

#LI-Remote

Agoric is looking to hire a Product Manager - Platform to join their team. This is a full-time position that can be done remotely anywhere in Canada, or the United States.

Title: Product Operations Manager

Location: Remote

Company Description

This is an exciting opportunity to join a fast-paced, growing digital health startup. The Clinic by Cleveland Clinic, a joint venture between Cleveland Clinic and Amwell, was launched in 2019 to unlock access to the world’s best healthcare expertise so no one is left behind. Our initial focus is transforming the $5 billion global second opinion market, with additional digital health solutions in development. The Clinic offers virtual care from Cleveland Clinic’s highly-specialized experts through Amwell’s leading-edge digital health technology platform. Learn more at www.theclinic.io.

Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. U.S. News & World Report and Newsweek consistently rank Cleveland Clinic as one of the best hospitals in the world.

Amwell is a leading telehealth platform in the U.S. and globally, connecting and enabling providers, insurers, patients and innovators to deliver greater access to more affordable, higher quality care. Amwell solutions power over 2,000 hospitals and over 55 health plan partners with over 36,000 employers, covering over 80 million lives.

Brief Overview:

You will help us scale our rapidly growing Expert Second Opinion product line as an inidual contributor and member of the product team. In this role, you will be at the nexus of leveraging Amwell’s leading-edge digital health technology portfolio to provide virtual access to Cleveland Clinic’s highly specialized experts to transform the $5 billion global second opinion market. You will report to the Head of Product and Innovation and work with our vendors, technical partners, and internal cross-functional teams to improve the experience for our customers and make it easier for our team to deliver our world-class service.

This is a perfect position for someone who loves turning strategy into action through implementation and operational execution and can identify and define new business opportunities to help drive product improvements. The ideal candidate will have a strong track record of moving quickly to efficiently and effectively solve problems, defining new product requirements, iteratively improving products, and measuring performance and success.

Core Responsibilities:

• Collaborate with cross-functional teams and lead defining of requirements, implementing solutions, documenting and tracking items through execution
• Own intake through execution of product improvements for VSO
• Be the in-house expert on all things second opinion products
• Identify, manage and solve issues as they arise
• Support client implementations and product launches for direct-to-consumer and B2B markets
• Identify and lead continuous improvement and standardization of product processes.
• Create materials, build and maintain documentation, and develop operating procedures
• Build relationships and effectively communicate across all levels of the organization and with partners.

Impact you will have:

• You will help us scale.
• You will help us work better & smarter
• You will help us execute and ensure we are delighting our customers
• You will help us diligently improve our products from top to bottom.
• You will help us identify opportunities to better serve our customers, clients, and new markets.

Qualifications:

• At least 5 years of experience in product management, product ops, or process improvement.
• Batchelor’s degree, master’s preferred
• Passion for details, tracking, learning, and iterating to get it right and constantly improve.
• Strong skill set to turn strategy into action, implementation and results.
• Experience managing and creating processes to ensure contractual, legal, compliance, and or quality requirements are being achieved.
• Ability to prioritize, and manage multiple product initiatives while being flexible and adaptable as strategies and roadmap evolve.
• A drive and passion for continuous product improvement and the ability to champion the value of continuous improvement.
• Track record of leading projects with complex teams, partnerships, and a technology implementation component – Five or more years
• Collaborative approach and leadership when working with cross-functional teams
• Comfort working on a fully remote team
• Creativity and an ability to identify and advocate for new opportunities and strategic approaches based on observations and data.

Preferred Qualifications:

• Have worked with implementing and managing SaaS/ enterprise software tools as key parts of a product technical stack.
• Have worked in digital health
• Have worked in or directly with large hospital systems to build, implement, or partner on digital health innovation projects or products.
• Have experience in an early-stage high-growth company or in a corporate/hospital innovation group
• Have experience with new product launches to the market or implementation of new products within a large organization.
• Have familiarity with Epic and/or Amwell technical solutions.

Additional information

Working at The Clinic:

This Clinic is a partnership between American Well and Cleveland Clinic, where the two parent organizations founded the company on the mission of To make it easier for patients to get the best care by aligning world-class clinical expertise with innovative digital technology.’ The vision for The Clinic is to unlock access to the world’s best healthcare expertise so no one is left behind. We are a group of visionaries defining and realizing the global possibilities of digital health. We believe in: patient centricity; being bold, daring, and decisive; having a passion to win; teamwork and collaboration; transparency and trust. The pace is fast, the work rewarding and the outcomes, deeply satisfying.

Benefits

• The Clinic offers a competitive benefits package that includes health, dental, and vision insurance, paid holidays, and paid vacation.
• Remote work

COO, Public Goods – Arcological Association

at Protocol Labs

Remote

About Protocol Labs

Protocol Labs drives breakthroughs in computing to push humanity forward. Protocol Labs is a product-development lab, but behind the protocols and tools we build, behind the research and implementations, are passionate people, teammates, and community members. Most teams in the Protocol Labs Network are fully distributed and work remotely around the world. Engineers, researchers, and operators work in the open to improve the internet humanity’s most important technology as we explore new advances at the intersection of many exciting fields (web3, cryptography, networks, distributed systems) and cultures (startups, research, open-source, distributed work).

About the Team:

The Arcological Association oversees the regenerative growth of PLN projects building out the public good and network goods teams.

The Association works as a decentralized funding vehicle for common/public good funders with the immediate step of building out efficient legal and operational infrastructure via a Swiss Association. Operational overhead support will remove a barrier to allow for high impact/highly optimized allocation of funding to move quickly to projects who are working on public goods. Funders can act independently within their thesis, with a long term/end state goal of developing mini-funds to decentralize grant allocations to public goods.

About the Role:

We are looking for a COO of Arcological to partner with the CEO to build out and oversee the operations side of the house (legal, finance, IT, etc.) and ultimately scale the reach of Protocol Labs Infrastructure and ultimately, the growth of web 3.0

As COO of Arcological, you will…

• Build and oversee the build out and supporting teams of the group, including legal, finance, IT, company structure, etc.
• Partner with the CEO to drive goal setting, OKRs, and develop systems to track and analyze metrics for each of the different teams and efforts
• Work with multi-stakeholders to expand the reach of core Protocol Labs infrastructure (e.g. IPFS, libp2p, Filecoin) – collaborating closely with Network Goods, Research and Funding teams.
• Oversee the team’s day-to-day operation and ensure consistent, rapid, and effective execution according to the defined vision and strategy
• Drive alignment from key internal stakeholders to support strategic decisions
• Manage projects operational structures from conception through successful execution, collaborating with cross-functional internal team members

You may be a fit for this role if you have

• Can lead operational processes, build teams, and work with ambiguity remotely
• Have 5+ years experience leading capital allocation, investment operations or held a COO position at a growing startup, working with a cohesive cross-functional leadership team
• Comfortable and fluent with remote work environments and communication tools like slack, discord and notion
• Strong passion for and understanding of blockchain ecosystems
• Experience with decentralized high-growth technology company
• Can channel perspectives together for a common outcome in a positive way
• Able to comfortably e into or learn any area of the business, understand business needs, and facilitate decisions
• Experience in building blockchain/open-source developer ecosystems

Bonus Points:

• • Thrive in ambiguity
  • Seeks out creative problem solving
  • Understands failure is not the end point
  • Grew up with or on the internet
  • Enjoys figuring out things that lack conclusions

What’s it like to work at Protocol Labs?

Protocol Labs’ mission is to improve humanity’s most important technology, the Internet. We build protocols, systems, and tools to improve how it works. Today, we are focused on how we store, locate, and move information. Our projects include IPFS, Filecoin, libp2p, and more.

As a distributed team, we hire anywhere in the world, and at various levels of experience (entry, senior, staff). We look for people with unique perspectives and erse backgrounds.

The base pay for this position currently ranges from $157,000 to $261,000, plus cryptocurrency, equity, and opportunities for upside through performance rewards in cryptocurrency and equity. The base pay is based on a number of factors and may vary depending on job-related knowledge, experience, skills, abilities, training, and education. We also have a great benefits package, including parental and other forms of leave, contributions to your retirement, and unlimited time off. For U.S.-based employees, we also provide competitive health, dental, and vision coverage for you and your family.

#LI-Remote

#LI-MT1

GDPR for Job Applicants and Candidates

When you apply to a job on this site, the personal data contained in your application will be collected by Protocol Labs, Inc. (Protocol Labs), which is located at 427 N Tatnall St #51207, Wilmington, Delaware 19801 and can be contacted by emailing legalrequests[at]protocol.ai. Protocol Labs’ data protection team can be contacted via legalrequests[at]protocol.ai. Your personal data will be processed for the purposes of managing Protocol Labs’ recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by Protocol Labs, which are the solicitation, evaluation, and selection of applicants for employment.

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Protocol Labs to help manage its recruitment and hiring process on Protocol Labs’ behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards.

Your personal data will be retained by Protocol Labs as long as Protocol Labs determines it is necessary to evaluate your application for employment or to assist in the hiring process. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.

Director, Customer Operations

at Jellyvision (View all jobs)

Remote

Jellyvision is hiring a Director, Customer Operations

What we do

Hello! We’re the proud parents of ALEX®, an interactive employee communications platform that makes choosing (and using) employee benefits easier and more enjoyable. Our credo is a simple one: be helpful. And we think the best way to achieve that is with a staff that reflects the vast range of ideas, perspectives, and experiences of the millions of people who use our products.

Who we are

Jellyvision is committed to continuous evolution and to fostering a more erse and inclusive workplace where everyone is welcomed, valued, and respected. It doesn’t matter your race, ethnicity, religion, sexual orientation, age, marital status, disability, gender identity, sex, or country of origin…we just want amazing people who are willing to grow along

How you’ll help

The Director, Customer Operations is in charge of building and leading the Customer Operations team, driving the internal planning and management of Jellyvision’s operations activities along the customer implementation and product support journey. Working closely with the SVP of Customer Operations and Managers, the Director’s role is to remove roadblocks, troubleshoot complex issues, collaborate closely with leaders in other departments and provide guidance and support across all platform service levels.

• Lead the platform arm of Customer Operations at Jellyvision, including managing a number (2-3) of Managers, Customer Operations, each with their own direct reports, and leading/supporting cross-team functions.
• Develop strategic change to support the company long-term vision and current team/company OKRs.
• Create and track Operations KPIs; provide leadership insights and recommendations based on the data.
• Meet weekly with the SVP of Customer Operations to review project work, team wins and losses, inidual performance, and overall Customer Operations team metrics and strategy.
• Collaborate with leaders in Customer Operations, Revenue, Product and other departments to support efficiencies, customer experience, performance, and future planning.
• Develop and leverage deep product and industry expertise, in order to enable Jellyvision to continue providing an optimal customer experience
• Oversee ongoing implementation staffing, including full time and seasonal talent programs.
• Own and/or support company/department-wide strategic partnership OKRs and goals.
• Lead and/or support additional side-projects for the Customer Operations team as needs arise.

Experience & skills you’ll need

• 5+ years of experience successfully managing employees in an Implementation or Project Management environment, preferably in the HR or SaaS space.
• In addition to 5+ years management experience, a successful track record implementing and onboarding Enterprise customers in a customer-facing role.
• An innate curiosity to know what makes each of your direct reports tick, and an insatiable need to help each of them—and the team overall—succeed.
• A knack for developing positive relationships across the organization to drive influence and align teams with cross-functional initiatives.
• A willingness to operate and make decisions in the absence of clear data, and an ability to pivot quickly and keep your team motivated as business needs change.

Competencies

• Builds Effective Teams
• Collaborates
• Customer Focus
• Drives Engagement
• Ensures Accountability
• Cultivates Innovation
• Strategic Mindset

About remote hiring

Jellyvision’s headquarters is in Chicago, however, our philosophy is “Flexible First”. This means that coming into the office is by choice, not required. But this position is also eligible for work by a remote employee out of CA, DC, FL, GA, IL, IN, KY, MA, MI, MN, NC, NE, NM, NJ, NY, OH, OR, PA, SC, TN, TX, UT, VA, VT, WA or WI.

The salary range for this position is: $121,808 – $148,876. Final salary is dependent upon your specific skills, years of experience and internal equity. Additionally, this position is eligible to participate in the company’s annual bonus program. Jellyvision provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, and retirement savings plans. Take a peek at our comprehensive benefits this position is eligible for on our careers page.

Webflow is hiring a remote Senior Product Manager, Marketplace. This is a full-time position that can be done remotely anywhere in the United States.

Webflow - Responsive web design tool, CMS, and hosting platform.

Shopify is hiring a remote Staff Product Designer - Growth Experimentation. This is a full-time position that can be done remotely anywhere in Americas.

Shopify - Best eCommerce platform made for you.

Kiva is hiring a remote Sr. Product Data Analyst. This is a full-time position that can be done remotely anywhere in the United States.

Kiva - Loans that change lives.

Senior Product Manager

at OpenPhone

Remote

For millions of teams working in dozens of industries, day-to-day business gets done on the phone. So whydespite the huge leaps we’ve taken in design and usabilitydoes most business phone software still look, feel, and act like it was born in the 90s? OpenPhone is changing that.

We’re a new type of business phone with a mission to help people communicate better and be more productive.

We’re backed by Y Combinator and some of the best venture firms around including Tiger Global, Craft Ventures, Slow Ventures, and others. We take pride in providing an exceptional customer experience and a product people love, which is why we’re excited that our customers have rated us the #1 VoIP Provider on G2.

OpenPhone is the modern, sophisticated answer to the clunky, outdated phone systems that have been slowing down businesses for years. And after earning over 20,000 happy customers and $56 million in funding in just four years, it’s safe to say we’re onto something big.

As our Sr. Product Manager, you’ll play a key role in crafting the OpenPhone experience. You’ll work closely with the founders and in collaboration with our engineering, design, and customer experience teams to help create, shape, and ship critical parts of the product.

Here are some things you’ll do:

• Tirelessly advocate for our customers
• Create product specs, think through problems and edge cases
• Continuously analyze customer feedback to incorporate it into the product
• Talk to customers to develop a deep understanding of what they need and how we can serve them better
• Ruthlessly prioritize our backlog to make sure we’re always working on features that move the needle for our customers and the business
• Whatever it takes to keep your team shipping and successful

About you:

• You’ve shipped great products as a Product Manager, Engineer, Designer, or Founder
• You’re a creative product thinker who can combine quantitative thinking with good taste
• You have incredibly strong data analytics skills and can structure complex analyses to answer key product questions
• You are an excellent communicator with great attention to detail
• You love the craft of shipping software and take pride in the outcome
• You are scrappy and enjoy finding creative ways to plow through obstacles
• Located remotely in a North American timezone

We’re a fully remote team distributed across the world, from San Francisco to Manila, from Milan to Sydney. We thrive asynchronously as a team that is curious, ambitious, and dedicated to their work. We value trust above all else, and have a strong bias for action. If you’re looking for a place to do your life’s work, please get in touch. We’d love to hear from you.

And remember, there’s no such thing as a ‘perfect’ candidate. We’re looking for optimists with grit and determination, who are excited to face the challenges of a growing startup. OpenPhone is the type of company where you can grow, and we encourage you to apply for this role even if you don’t think you meet all the requirements.

We are committed to creating an inclusive and erse work environment. It is important that you are able to bring your authentic self to work every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Gelato is Web3’s decentralized backend empowering builders to create augmented smart contracts that are automated, gasless & off-chain aware. Leading Web3 projects rely on Gelato to power the execution of millions of transactions across DeFi, NFT and Gaming.

Join our team of around 30 and work directly with the founders to build the future of web3 infrastructure. Enjoy a lot of perks, travel with us to cool events, and participate in amazing off-site retreats with the team!

Watch a short summary.

What we offer:

• Small, fully remote team with an office in Zug Switzerland
• Build the foundational infrastructure that enables the world to run on smart contracts without having to trust centralized intermediaries
• Generous token vestings paid in the network’s native $GEL token
• Worldclass Investors - We are backed by the community, including industry leading experts such as DragonFly Capital, ParaFi, IDEO, Galaxy Digital, and many more

Responsibilities:

• Own product development from conception to launch
• Collaborate cross-functionally with engineering, design and cross-functional teams to develop and steer product roadmap
• Define and analyze metrics to guide product development
• Align teams on a shared vision, gather feedback from all stakeholders and steer execution on that vision
• Talk to Gelato users and prioritize new features based on real feedback
• Plan & manage engineering and design sprints to ensure deadlines are met
• Conduct research on emerging UX patterns and come up with new ideas to solve our users’ problems

Requirements

• 5+ years of product management experience
• Exceptional interpersonal communication, relationship management and organisational skills
• Deep analytical, prioritisation and problem solving skills
• Previous experience working in software product management
• Demonstrated passion for web3, cryptocurrency, and Gelato’s mission
• An entrepreneurial mindset with the ability to succeed in a fast-paced environment
• Enthusiasm, an exceptional work ethic, a self-starter attitude

Bonus points if you can demonstrate:

• Relevant web3, crypto or DeFi experience
• Experience building highly technical B2B developer products

Benefits

• Work very autonomously
• Generous GEL token package
• Competitive Salary
• Work together with one of the best technical teams on Ethereum
• Build relationships with top teams which are already Gelato users, including MakerDAO, Optimism, Pancakeswap and many more
• Chance to travel the world to go to exciting events and connect with key players in this industry
• Join amazing in-person offsites all over the world

"

Who We Are:

Paragon One is helping corporations become the classrooms of the future for real work. We're a team out of MIT and YCombinator building scalable remote extern programs to upskill thousands of underrepresented students per year on behalf of corporates like Home Depot, Meta, PwC, HSBC, HP, and National Geographic. After a 6-8 week cohort-based extern program, students earn a certificate from the company and get to put the externship under professional experience on their resume. Nearly 80% of students are from underrepresented backgrounds, and we see 1 in 2 students land Fortune 1000 jobs within 6 months of completing an externship. Our platform and process handles recruiting, training, collaboration, workflow management, and assessment.

Here’s who we’re looking for:

Paragon One is searching for a Senior Product Manager. In this role, you will bring your strong passion for finding product market fit and building innovative software products to a growing edtech company focused on the Fortune 1000 enterprise market. You’ll work closely with our CEO, as well as bring strategic communication and alignment across the product team, engineering team, and broader company around a unified product vision and roadmap.

You will play a key role in Paragon One’s overall product vision and growth through facilitating process, scaling and optimizing our team. You will have a passion for social impact.

If you were part of our team, here are some things you would have done previously:

1. Modeled our SCOOT values of Sincerity, Collaboration, Ownership, Optimism, and Tenacity

Skills and experience our team needs:

1. 2+ years of experience leading product

Bonus points if you have...

Knowledge or experience within the HRtech, DEI, or CSR space

Media

1. Yahoo! Finance TV interview: https://www.linkedin.com/feed/update/urn:li:activity:6797983228197257216/2. Human Capital Innovations podcast: https://www.innovativehumancapital.com/podcast/episode/2c57482f/s38e23-the-benefits-of-externship-programs-for-the-student-and-for-organizations-with-matt-wilkerson3. Recruiting Daily Article: https://recruitingdaily.com/remote-externships-the-future-of-student-recruitment/4. PwC extern highlight video: https://www.youtube.com/watch?v=6UtPw6Kud805. HP extern highlight video: https://www.linkedin.com/posts/paragon-one_hp-hptechventures-work-activity-6856711255571390464-NV75/

",

Title: Supervising Producer

(Project Based)

Location: Remote

About BuzzFeed, Inc.

BuzzFeed, Inc. (Ticker: BZFD) is home to the best of the internet. Across food, news, pop culture and commerce, our brands drive conversation and inspire what audiences watch, read, buy, and obsess over next. Born on the internet in 2006, BuzzFeed, Inc. is committed to making it better: providing trusted, quality, brand-safe news and entertainment to hundreds of millions of people; making content on the internet more inclusive, empathetic, and creative; and inspiring our audience to live better lives. We’ll continue to recruit the best founders and creators to join us in this mission, with more additions like Complex Networks and HuffPost to come.

Business Area: Content

You Will

Supervise department operations and uphold best practices for production management team. This includes but is not limited to:

• Create and maintain production management bible, with considerations for most recent Buzzfeed processes
• Onboard production management staff and shepherd them through Buzzfeed policy and workflows
• Ensure that department shared documents are up to date and accurate
• Create cost trackers for greenlit productions, and liase between production managers and directors to ensure that actuals and forecasts are up to date at all times
• Fulfill budget/pricing requests as needed
• Maintain oversight of all personnel, projects, and procedures, and continuously seek opportunities to streamline, combine, or fill gaps
• Nurture cross functional relationships within Buzzfeed Inc in order to optimize production’s ability to execute and deliver quickly, correctly, well

Oversee production operations for Originals Social Video and serve as primary production management contact

• Work closely with creative team to resource productions as needed
• Ensure social assets are tracked in Airtable – both for Originals and FWF
• Optimize production workflows as needed
• Guide pods through production accounting procedures, approve payment requests and reconciliations
• Track expenses incurred by Social video and work in tandem with directors to outline future budget needs

Serve as production ops lead for various audio properties

• Oversight dependent on project, but can include supervising both the team and schedule
• Handle all production accounting needs and maintain tracker with estimated final costs (with consideration of margin, if applicable)
• Execute day to day production logistics as needed (booking studios, etc)

Life at BuzzFeed, Inc.

We celebrate inclusion and are committed to equal opportunity employment. We are proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category.

You can expect:

• A supportive, inclusive atmosphere on a team that values your contributions
• Opportunities for personal and professional growth through work experience, offerings from our in-house Learning @ BuzzFeed team, our Employee Resource Groups, and more
• An attractive and equitable compensation package, including salary and stock options.
• A generous benefits program featuring paid time off, unlimited sick time, comprehensive medical benefits, a family leave policy, access to mental health platforms, retirement plans, gym and wellness discounts, and much more.

We want all employees to feel safe and comfortable when they engage in any in-person meetings, when visiting the office, or when working from an offsite production or meeting location. As part of this commitment to health and safety, BuzzFeed requires COVID-19 vaccines for current U.S. employees, including all newly hired employees. Requests for accommodation per applicable law for health and/or religious reasons will be considered. Union employees are subject to what is outlined in their applicable collective bargaining agreement.

Note: BuzzFeed, Inc. offers remote/flexible work (unless specified to be required to be in-person) and open to hiring remote candidates who are residents in the following states: CA, CO, CT, DC, DE, FL, GA, HI, IL, KY, MA, MD, ME, MI, MN, MS, MT, NC, NH, NJ, NM, NY, OH, OR, PA, TX, VA, WA, and WV. For non sales roles, we can also hire in AK, AR, AZ, ID, KS, MO, ND, SC, and VT.

Hotjar is hiring a remote Senior Product Data Analyst. This is a full-time position that can be done remotely anywhere in EMEA.

Hotjar - We help you understand how users behave on your site, what they need, and how they feel..

Cameo is hiring a remote Senior Product Manager - Growth. This is a full-time position that can be done remotely anywhere in the United States.

Cameo - We make impossible fan connections possible.

Director of Project Management

REMOTE

PRODUCT

About Us

Chess.com is one of the largest gaming sites in the world and the #1 platform for playing, learning, and enjoying chess.

We are a team of 500+ fully remote people in 60+ countries working hard to serve the global chess community. We are also growing fast, with more than 100 million players and a large base of happy premium members.

We are a tech company. A gaming company. A content company. And we do it all with passion and commitment to the game. Above all we prize our mission-driven, flat, life-celebrating, no-corporate culture, and we look forward to meeting you and learning more about what you can bring to the team.

About You

You love building things. You inspire, serve, mentor, and organize. You have been working on software for years, and it would be a dream for you to use your talent and experience to build chess. You want to work for a passion-driven company full of warm, funny, brilliant, erse humans.

What You’ll Do

• Work with our CEO and broader team to plan and execute the product roadmap
• Serve our amazing product / project managers to help them thrive and grow
• Manage our Notion -> JIRA -> Done workstreams
• Identify and own product KPIs, with the support of Product and Business Analysts, to meet our product goals
• Work closely with Product Design to make sure we delight our community
• Organize our team to make sure our processes are in place to stay on schedule and regularly deliver greatness
• See the world through the eyes of our customers as you obsess over small product details without losing the bigger picture
• Drive innovation, be a critical and vocal influence on product roadmap decisions
• Communicate cross-organizationally with support and content teams to keep a pulse on the global chess community and their response to our products
• Partner with Engineering to manage the delivery of features across web, iOS, and Android
• Help us build out our Product Marketing capabilities

Preferred Skills

• 7+ years of product ownership / project management in software
• 3+ years of management experience
• Deep expertise in JIRA and the product lifecycle
• Understanding of chess and current chess products and features on the market

About the Opportunity

• This is a full-time position
• We are 100% remote (work from anywhere!)
• This position is open to applicants who can work in the USA or Canada

CX Program Manager

CALIFORNIA, UNITED STATES

CUSTOMER SUCCESS – CUSTOMER SUPPORT

FULL-TIME

REMOTE

Launched in 2019, Binance.US is the fastest growing and most integrated digital asset marketplace in the United States, powered by matching engine and wallet technologies license from the world’s largest cryptocurrency exchange – Binance. Our mission is to provide liquidity, transparency, and efficiency to financial markets by creating products that leverage crypto to unlock the power of everything. We build bridges between traditional finance and digital markets that enable growth for all—empowering the future of finance. Binance.US is operated by BAM Trading Services.

The Program Manager, within the CX organization will be responsible for developing, organizing and executing on strategic initiatives directly impacting the customer experience across Binance.US products. This is a highly cross functional role in which you will engage with stakeholders across the organization to execute on a erse set of programs that are integral to key business objectives.

Responsibilities

• • Determine and define project / program scope, objectives and resources with a cross functional stakeholder group including Onboarding, Risk, Payments, etc.
  • Develop and manage a detailed project/program schedule and delivery plan
  • Act as the point of contact and communicate regular status updates to relevant team members and stakeholders
  • Build and execute support readiness plans to ensure operational excellence across the CX organization
  • Proactively identify and collaborate with leadership to understand and eliminate blockers
  • Act as the voice of the customer throughout the project / program life cycle ensuring that the customer experience is a guiding force

Requirements

• • Passionate about working in a fast-paced environment supporting customers across an exciting suite of products
  • 3-5+ years of experience in project/program management, product operations, product management, business operations and/or related experience
  • 2+ years working in or supporting a customer support or customer experience organization
  • Skilled at working effectively with cross functional teams in a global dispersed organization
  • Solid organization skills, including multitasking and time-management
  • Strong ability to keep stakeholders on-track by setting clear goals and driving toward expected outcomes
  • “Crypto curious” with a keen desire to drive the web3 industry forward in service of our customers

The starting base pay for this role is between $80,000 and $95,000 USD for all U.S. remote locations. The actual base pay is dependent upon many factors, such as: transferable skillsets, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Senior Product Manager, Switchboard

at GitLab

Remote

The GitLab DevSecOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 2,000+ team members and values that foster a culture where people embrace the belief that everyone can contribute. Learn more about Life at GitLab.

This position is remote based.

We’re looking for a Senior Product Manager to build the GitLab Dedicated administrative portal (Switchboard). Customers using GitLab Dedicated (ie tenants) should have a delightful experience provisioning and managing their GitLab instance with little to no support from GitLab. Tenants should be empowered to change configurations, such as SAML, Private Link or the IP allowlist. Your goal is to work closely with tenants and prospective customers to identify critical jobs to be done. You’ll then work with the engineering team to develop Switchboard from Prototype to General Availability and beyond.

Responsibilities

• Drive the product in the right direction
  • Build an effective roadmap to prioritize important features properly
  • Take high-level feature proposals and customer problems and break them into small iterations that engineering can work on
  • Balance new features, improvements, and bugfixes to ensure a high velocity and a stable product
  • Consider the business impact, ROI, and other implications when taking important decisions
  • Make sound decisions for your product/stage, building trust, and driving clarity across all teams at GitLab and the community
  • Mastery of the competitive and market landscape of their product domain and understanding how this landscape impacts their own product roadmap
  • Ability to clearly document ROI or impact for a given action, feature, or prioritization action
  • Conduct advanced ROI analysis on investment cases to determine if GitLab should pursue them
• Take an active role in defining the future
  • Contribute to the product vision, together with the Head of Product and VP of Product
  • Create and maintain a vision for your product area
  • Create and maintain the vision for each product category
  • Innovate within your product area by proposing ambitious features
  • Follow innovation in your product area
  • Communicate and evangelize your product vision internally and among the wider community
  • Mentors junior or less experienced Product Managers to quickly bring them up to speed and add value
  • Represents GitLab as a product and domain expert in front of Industry Analysts, customer visits, industry events/conferences, and other events.
• Manage the product lifecycle end-to-end
  • Follow feature development end-to-end; provide guidance and feedback to engineers and designers; ensure everyone is aligned
  • Be the voice of the customer and the subject-matter expert for your group
  • Contribute to documentation, blog posts, demos, and marketing materials for product features
  • Collaborate with other Product Managers, UX, and engineers in cross-area features to build a single application
  • Manage the uncertainty in an efficient way, adjusting plans to new working conditions
  • Manage features and solutions that span multiple stages, and/or benefit other stages
• Engage with stakeholders in two-way communication
  • Assist Sales, Support, Customer Success, and Marketing as the subject-matter expert for your area
  • Talk to customers and engage with the community regularly
  • Engage with analysts on briefings and product evaluations
  • Work with the entire Product team to share improvements and best practices
  • Have a strong presence in customer advisory boards and other customer feedback forums to fully understand customer pain points and how these can be solved in the future
  • Ability to present to C-level executives both internally at GitLab and externally to customers and prospects

You are not (solely) responsible for:

• A team of engineers: you will take the lead in decisions about the product, but not manage the people implementing it
• Capacity planning: you will define priorities, but the Engineering Manager evaluates the amount of work possible
• Shipping in time: you will work in a group, but the group is responsible for shipping in time, not you

Requirements

• Product Management experience – demonstrated experience developing a new product from concept to production
• Experience working on administrative portals for SaaS platforms
• Confident working with executive stakeholders
• Demonstrated ability to work in a cross-functional team
• Demonstrated ability to translate complex requirements into actionable iterations
• Fantastic problem solving skills and attention to detail
• Passion for design and usability
• Highly independent and pragmatic
• Strong understanding of Git and Git workflows
• Strong understanding of DevOps and cloud-native application development
• Strong understanding of project management and enterprise workflow use cases
• Knowledge of the developer tool space
• Excellent communication skills including proficiency in written and verbal English
• You are living wherever you want
• You share our values, and work in accordance with those values
• Bonus points: experience with the fulfillment lifecycle
• Bonus points: experience with GitLab
• Bonus points: experience in working with open source projects

Ava Labs is looking to hire a Product Support Specialist (Europe/Asia) to join their team. This is a full-time position that can be done remotely anywhere in Asia or Europe or on-site in New York NY.

MongoDB is hiring a remote Lead, Digital Product Manager. This is a full-time position that can be done remotely anywhere in North America.

MongoDB - The database for modern applications.

CircleCI is hiring a remote Product Manager. This is a full-time position that can be done remotely anywhere in Canada or the United States.

CircleCI - Ship quality code, faster..

Science Project Manager

locations

6314 Remote/Teleworker US

time type

Full time

job requisition id

R-00104358

Job Description:

This is a Project Management position, reporting to the Antarctic Support Contract (ASC) Projects, Planning and Integration (PPI) Projects Management Manager and actively supports the Science and Technical Project Services (S&TPS) Manager. The Project Manager will be executing various projects on the Leidos ASC program which supports the National Science Foundation (NSF). The NSF is responsible for the operations and redevelopment of three geographically remote research stations in Antarctica. The Project Managers are responsible for managing projects from project initiation/science event planning through execution and close out. They lead teams that perform science planning though implementation, laboratory management and safety, technical ing, and laboratory instrument repair and coordinate service support and infrastructure improvement projects. They are the key point of contact for the NSF Planning Manager and Activity Based Managers for all science activities. They ensure performance by developing and utilizing metrics to track science activity progress and support throughout the project cycle as well as manage risk and opportunities.

About the Antarctic Support Contract:

Leidos Antarctic Support Contract (ASC) is the prime contractor to the National Science Foundation (NSF) in support of the United States Antarctic Program (USAP). Leidos supports the NSF’s Office of Polar Program’s Antarctic Infrastructure and Logistics by aligning with their Mission and Vision Statements:

• Vision: Expanding our scientific reach in Antarctica through increased operational and logistical effectiveness.
• Mission: To provide the operational and logistical platform necessary for the U.S. to conduct world-class science in Antarctica and maintain its active and influential presence on the continent.

Leidos ASC provides science and logistics support for approximately 150 science and technical events across three geographically remote research stations; McMurdo Station, Palmer Station, and South Pole Station and several deep field sites across Antarctica. Each station or field site supports world class research across multiple science disciplines. The planning and implementation of science support requirements in Antarctica is a critical part of our mission.

Primary Responsibilities:

• Lead project teams to deliver complex multi-year science projects and field installations within budget, schedule and conformance with design documents and governance documents.
• Analyze proposals for operational and logistics requirements with the NSF Program Managers.
• Facilitate coordination with between multiple organizations including science community, ASC, NSF, military and international partners.
• Collaborate with Grantees to provide science planning logistical requirements and developing planning documents including cost estimates.
• Coordinating with all ASC departments including Facilities, Operations, Construction, Transportation & Logistics, Engineering, Estimating, Scheduling, Procurement, Finance and Accounting to achieve an integrated team approach in planning and executing Science events and projects.
• Develop project acquisition strategies with the project team and subcontracting department.
• Develop logistics plans that allow contractors and Science teams to complete their work in a coordinated, efficient manner.
• Manage the subcontract team to ensure compliance with the subcontract terms and conditions and performance baseline commitments.
• Review and approve all major purchase orders, change orders and contractor/vendor requisitions as prepared by the project staff.
• Establish regularly scheduled meetings to review the following: Science plans, equipment/material lead times and required on-site dates, manpower projections vis-a-vis the project schedule, quality/performance issues on and off site.
• Review and approve all project forecasts, schedules, cost estimates, financial reports.
• Ensure that the customer is apprised of all deviations from the project baseline data (i.e., original schedule, budget, etc.) and obtain approval for deviations.
• Attend monthly project/client meetings to review project progress and issues. Present project data including Earned Value Management Systems (EVMS) specifics, schedule trending analysis and critical path analysis assessment.
• Obtain client’s acceptance of the work and sign-off for the completed project. Responsible for the preparation and submission of the final project report, and prompt closeout of the subcontracts.
• Develop, maintain and utilize a project risk register.
• Develop contingency planning scenarios to recover performance baseline (cost, schedule and scope) to ensure delivery on commitments in the contract/subcontract.
• Developing, presenting, and obtaining approvals of Mission Needs Statements, Functional Operational and Requirements documents, Analysis of Alternatives and Project Execution Plans as required.

Basic Qualifications:

• At least 8 years of Science related Project Management experience.
• Demonstration of successful project execution that includes multiple external and internal customers.
• Demonstrated utilization of risk management and tools in project execution.
• Must be articulate and able to communicate with multiple levels of clients and stakeholders.
• Must have current working knowledge of science industry standards and certifications.
• Must have demonstrated experience maintaining cost and schedule performance using earned value methodologies.
• May require deployment to Antarctica.
• Typically requires a BA/BS or equivalent experience and 8+ years of prior relevant experience or Masters with 6+ years or prior relevant experience. Generally has 6+ years of experience supervising or leading teams or projects.

Preferred Qualifications:

• Experience managing various types of contracts for subcontractors including, but not limited to, Fixed Price, Time and Materials, Design Build, Incentive Based.
• Experience with managing and executing government projects.
• Project Management Institute certification.
• Remote and/or extreme environment construction experience is preferred, but not required.

This position requires the ability to obtain a Public Trust security clearance.

Deployment for this position is unlikely and typically voluntary, but may be requested for this position.

Pay Range:

Pay Range $84,500.00 – $130,000.00 – $175,500.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Sr. Director, Product Operations

locations Remote

time type Full time

job requisition id JR102445

Position Overview

• As part of the Member Empowerment Team with Zelis, the Senior Director, Product Operations will engage to bridge the activities of intra Business Unit Product roadmap curation, platform and enterprise architecture strategy, and our incubation team to foster support for #OneZelis product integration opportunities.
• This Product Operations leader will have accountability for regular engagement with Business Unit Product leadership and Subject Matter Experts to understand current product capabilities, short- and long-term product strategic roadmaps, and engagement with Executive Leadership, Technology, Sales, Marketing, and Account Management to evaluate prioritization of cross product enablement concepts.
• These responsibilities will span across multiple business units and shared service delivery teams. The role will include accountability for regular (monthly, quarterly and annual) investment review & financial planning events to drive operating plan and long range planning.

Skills, Knowledge & Abilities

• Expert knowledge in enterprise view of product roadmap
• Ability to articulate goals/timelines/benefits of roadmap and prioritized initiatives
• Experience with Operational & Production Support
• Experienced with Client facing engagement
• Consultative approach to collaboration & relationship management
• Systems Thinking mindset and enterprise architecture approach
• Design Thinking product management experience
• Servant Leadership mindset

Experience

• 7+ years’ experience with multiple consumer channels in the Healthcare environment – Member/Patient, Provider, Health Plan, Vendor, and Integration partner
• 7-10 years’ experience in Product Roadmap and Strategy Development
• 7-10 years’ experience with multidisciplinary application delivery approaches – Waterfall, Agile, SAFe, Kanban, etc.
• Business Process Optimization, lean experience preferred
• Product & Data analytical experience
• Experience with Operational & Production Support
• Experienced with Client facing engagement

Glassnode is looking to hire a Product Manager - Web to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

Title: Associate Product Manager

Location: United States

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world’s largest humanitarian network?

**** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment ****

Job Description:

As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs.

At the American Red Cross, you will enjoy a collaborative work culture committed to the ersity of our people, programs, and services. If you share our passion for helping people, join us in this excellent career opportunity.

The American Red Cross is seeking an Associate Product Manager.

This is a Work-from-Home position. The selected candidate can be located anywhere in the United States, but will work east coast hours.

For those candidates located in Colorado or Connecticut or New York, the salary range for this position is: $87,560 – 90,000.

Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the work is performed. The stated salary range in this posting is specific to CO, CT or NY. If you live outside of these states and are a remote employee, your salary may be different and based on your geographic location. The specific salary information will be shared at the time of phone screening based upon your location and qualifications.

Job Summary

The Associate Product Manager is a critical member of the RC Care team, working with the Product Manager to oversee the full product lifecycle, from design to development and release, both building new services and capabilities and continuously improving the existing product. The Associate Product Manager will collaborate with design, product, technical, and program colleagues to facilitate understanding of business problems and opportunities, co-create digital solutions, and clearly communicate and document product requirements.

Responsibilities:

• Converts business strategy into system design and functionality; ensures alignment between technical and business units on the strategy and solution proposals to achieve business strategy and requirements
• Plans and facilitates the refinement of business requirements from engaged stakeholders, including documenting user process flows and user stories
• Analyzes business and user needs and identifies potential opportunities, challenges, and risks during product design
• Supports the organization of user stories into epics, phases, and functions
• Gathers business/program feedback for incorporation into future development
• Provides and supports clear communication between product, technical, and business/program partners
• Serves as a product advisor and guide to new business stakeholders, providing training and demos as needed
• Coordinates with the Product Manager, Scrum Master, and technical team to manage current and backlogged user stories
• Ensures business units are prepared for, and engaged in, User Acceptance Testing. Supports the development and execution of QA (Quality Assurance) and UAT (User Acceptance Testing) test cases by QA and UAT testers, providing feedback on expected product design and functionality.
• Anticipates UX/UI needs and collaborates with design resources as needed
• Monitors performance metrics and reviews system modification/change requests to ensure recommendations meet business units’ technology needs.
• Writes product communications and training for end users, including knowledge base articles and release notes
• Develop and maintain current knowledge of Salesforce capabilities, to support effective product design and refinement of business/program requirements

Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas.

Qualifications:

Education:

• Bachelor’s Degree

Experience:

• 7 years of experience required

Knowledge / Skills / Abilities:

Technical/Functional:

• Experience working with erse communities of end users and business stakeholders
• Experience with product design and development processes
• Experience with Agile development frameworks
• Proficient use of Microsoft applications (i.e., Outlook, Project, Visio, Excel, PowerPoint), Jira, and design tools including Mural and Lucidchart
• Salesforce experience is a benefit; willingness to learn is essential

Coordination, Project Management, and Communication:

• Ability to coordinate tasks and deadlines across concurrent projects
• Independent and self-motivated with excellent communication skills
• Excellent interpersonal and communication skills
• Experience working with internal customers, management, and outside vendors
• Experience managing expectations and emerging issues
• Experience consolidating technical and business information for leadership presentations and reporting

What’s In It For You?

We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.

• Medical, Dental, Vision plans
• PTO + Holidays
• 401K with 4% match
• Employee Assistance Program
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

Commitment to Your Health & Safety-COVID-19:

Title: Project Manager

Location: Remote United States of America

Project Manager Job Description

At Pitney Bowes, we do the right thing, the right way.

As a Project Manager for Pitney Bowes, you can too.

You are:

This position is an agile position, located in the US, with 30% Travel required.

You will:

• Request business licenses, accounting codes, and other tasks as requested
• Set up project repositories for each team. Prepare minutes from team meetings, status updates for management and other reports and updates as requested
• Develop CIP s with the Program Manager and all cross functional teams to ensure all drafts and final documents are delivered to TSC in a timely fashion. Update leadership on progress and ensure reviews and approvals are obtained by TSC official dates.
• Work to continually to improve and document the processes for the team.
• Perform analysis, research and reports as requested by the Program Manager.
• Provide follow-up support after the project has launched to ensure 100% completion of the project, including onsite review and punch list items.
• Ensure signage, 5s and other facility set-up items are in order and established.
• Work with cross-functional teams IE, Dev, Product, EHS, Maintenance, and Engineering to analyze and drive final automation performance, post project.
• Analyze facility performance data and compare to ROI

Your background:

Strong project management skills, including ability to use capture and track information in an organized fashion.

Preferred:

• Bachelor’s Degree – Computer Science, Information Technology, Data Analytics, Economics, Engineering or similar

• PMP or working towards PMP is required

Title: Senior Change Management Specialist (OCM)

Location: Remote

High performing team members. Challenging projects. A stable and profitable company. And a great place to work! This is what you can expect if you join the Quisitive team. Founded in 2016, Quisitive is a publicly traded, global Microsoft partner specializing in Microsoft platform and complementary technologies, custom solutions, and offerings that drive digital transformation and business value for enterprise customers. Our team of professionals has a long history of successfully delivering award-winning Microsoft solutions, and our culture of continual learning ensures that we remain committed to Microsoft’s long-term strategy. Quisitive was recently named the 2022 Microsoft US Health and Life Sciences Partner of the Year.

What do we attribute our award-winning success to? The people we hire, of course! People don’t join the Quisitive team for a job. They come to Quisitive to build a career to continue their infinite quest to learn; to deliver on the most innovative and exciting work of their lives; and to be part of a high-performing and fun culture. We’ll provide you the tools and leadership that you need to be successful, and let you do what you do best!

It is a very exciting time of growth for our Cloud Services & Applications (CSA) team, and we are currently hiring a Senior Change Management Specialist (OCM) that can provide consulting guidance and leadership for Quisitive customers.

As an OCM consultant, you will analyze and understand our customer’s people, processes and adoption of Microsoft digital solutions that will transform their business, making a significant impact on collaboration, productivity and how people interact with the technologies. This role can be located anywhere in the United States.

What would my role be?

• Applying a structured change management methodology at the organizational level and leading change management activities within the defined scope of the project SOW
• Assessing a client’s current state and working closely with project delivery teams to propose recommendations/solutions for change to the client
• Completing change management assessments, identifying key stakeholders, and working closely with client sponsors to define project/initiative goals and success criteria
• Designing and facilitating change management workshops created to help organizations understand how Microsoft tools can be successfully configured/rolled out to meet defined goals
• Designing and delivering change management best practices for communications, employee development, training, and governance
• Providing insight to the Quisitive team as to new opportunities within a client environment from the knowledge learned during an engagement in areas such as:
  • Sponsorship Development
  • Manager and Supervisor Coaching
  • Employee Development
  • Organizational Development
  • Resistance Assessment and Management
  • Process (governance) Documentation, Development and Refinement
  • Creation of Early Adopter and/or Champions Programs
• Inidually, or as part of a larger team, leading OCM activities and workstreams such as:
  • Mapping milestones and tasks for project completion
  • Advising project change and reasoning, if needed
  • Work with Quisitive delivery leadership to ensure strong project health and customer satisfaction

What’s required?

At least 5+ years consulting experience in the areas of management consulting and/or customer success consulting, including:

• Experience and knowledge of change management principles, methodologies, and tools including knowledge of the ADKAR methodology
• Previous consulting experience in a customer-facing role
• Experience with medium/large-scale organizational change efforts
• Ability to influence others and move toward a common vision or goal
• Acute business acumen and understanding of organizational issues and challenges
• Flexible and adaptable; able to work in ambiguous situations
• Problem-solving mentality and ability to balance requirements vs the potential differing opinions of those involved
• A credible, professional presence and ability to develop productive customer and team relationships at all levels of an organization
• Strong desire to make a difference and be a productive team member, but also the ability to operate independently and/or lead small OCM project teams
• Good interpersonal, written, and verbal communication skills with ability to clearly articulate messages to a variety of audiences
• Strong problem solving, analytical, time management, and organizational skills
• Ability to design/implement user adoption plans and design/facilitate workshops and training sessions
• Familiarity with project management approaches, tools, and phases of the project lifecycle

What would set me apart?

• PROSCI certification
• Microsoft project experience in areas of Modern Workplace, Application Development, Migrations, ERP or Data
• Previous experience in OCM pre-sales activities, such as: eliciting client requirements, estimating levels of effort, scaling levels of effort to fit specific needs and client negotiation

We are looking for curious initiative takers to join our team, so if you are passionate about being a leader and working with smart people that are committed to accomplishing great things, then apply today!

No agencies or third parties, please.

US Citizens and those authorized to work in the US are encouraged to apply. We are unable to offer visa sponsorships at this time.

About Quisitive

With significant growth since 2016, Quisitive is rapidly achieving our vision of becoming the premier, global Microsoft partner, and we continue to expand across the United States, Canada and India. Our teams have grown by ersifying our delivery model to include nearshore and offshore capabilities. Within our growing Global Cloud Solutions business, we deliver technical business solutions through a portfolio of IP solutions aligned to industry or business function to accelerate customer business goals, and we deliver technical cloud solutions to help customers achieve their digital transformation goals. In addition, Quisitive has a portfolio of industry-focused solutions that address customer challenges in healthcare, manufacturing, state & local government, performance management, and payment processing.

Udacity is hiring a remote Product Designer. This is a full-time position that can be done remotely anywhere in the United States.

Udacity - Advance your career with online courses.

Datadog is hiring a remote Senior Product Designer - Coscreen. This is a full-time position that can be done remotely anywhere in the United States.

Datadog - Modern monitoring & analytics.

Reddit is hiring a remote Staff Product Designer, Marketplace. This is a full-time position that can be done remotely anywhere in the United States.

Reddit - The front page of the internet.

AgencyAnalytics is hiring a remote Product Manager. This is a full-time position that can be done remotely anywhere in Canada.

AgencyAnalytics - All-in-one client reporting tool built for marketing agencies.

Finance & Operations Manager

Oakland, California, United States

Together at Global Citizen Year, we’re transforming lives every day.

Our team builds bridges. Everyday we are cultivating empathy, advancing equity, and creating the generation of leaders that the world needs. At Global Citizen Year we’re building so much more than a world-class gap year program. We’re building a movement.

We want the passionate, the scrappy, the curious and creative. We want the business-savvy and the human-centered. We want problem-solvers. Does this sound like you?

ABOUT THIS ROLE

We’re looking for an experienced and organized Finance and Operations Manager to ensure our team has the information they need to make decisions and collaborate cross-functionally. You’ll manage the organization’s annual budget planning process, design and implement a contract management strategy, and support across a variety of finance and operations projects. At its core, this role will support the team in recording, synthesizing, and processing data to support decision-making.

Our ideal candidate has strong analytical skills and is able to present complex financial data in plain terms. You thrive in critical thinking and can successfully create financial forecasts and guide others to decisions about our organization’s budget.

YOUR OPPORTUNITY FOR IMPACT

Budget Management

• In partnership with our CFO and Chief of Staff, establish the project plan and timelines for annual budgeting.
• Collaborate with executives, project managers, and cross-departmental leadership to set budget goals and ensure they’re followed.
• Work with internal departments to track revenue and expenses and compare them to key financial targets.
• Provide training and support to new staff, monthly reports and updates on actual spending, and ongoing training to current staff to support informed decision making org-wide.
• Evaluate budget proposals and financial requests for viability.
• Support our CFO and Chief of Staff in documentation and audit preparation.

Operations Management

• Manage cross-functional projects to establish smoother workflows and more cost-effective business processes.
• Support the Chief of Staff in documenting and communicating new directives, policies, or procedures to the team.
• Support our hybrid office operations including creating and documenting processes and procedures for mail, supplies, printing.

Contract Management

• Develop the organization’s contracts strategy and implement systems to manage our partnerships and contracts with an eye for growth and expansion.
• Manage insurance renewals and claims
• Review all contracts and ensure the organization is following established signing limits and policies.

WHO WILL THRIVE IN THIS ROLE

We are looking for more than just hard skills; we want teammates who will add value to our organizational culture by bringing these mindsets to their work:

• Strategic thinker: Anticipates and prepares for future events and outcomes.
• Detail Oriented: Shows rigorous and meticulous attention to detail.
• Collaborative: Partners with others to realize better results.
• Adaptable: Adjusts easily to new or changing circumstances.
• Results-driven: Focuses on achieving results that promote business success.
• Resourceful: Finds alternative solutions to overcome problems or limitations.
• Connected to our mission: Something in your own life experience drives your passion for Global Citizen Year’s mission and vision.

The following skills are required:

• 5+ years’ experience of working in a Budget Manager or Budget Analyst position with a budget of at least $4 Million.
• Good practical experience with financial and accounting software.
• Knowledge of accounting best practices and regulations
• Knowledge of MS Excel (specifically, advanced formulas, pivot tables and charts).
• Familiarity with forecasting methods and data analysis.
• Excellent numeracy skills with an attention to detail.
• Strong analytical skills.
• Excellent written and verbal communicator, including the ability to explain budgeting and financial information in plain terms.
• Experience prioritizing projects and working cross-functionally to drive scaling operations.
• Deeply committed to aligning our operational practices to our values, especially around ersity, equity, inclusion, and accessibility.

Bonus points if have/are:

• Experience in consulting and/or change management.
• Experience in startup environments.
• BSc/MSc degree in Accounting, Finance, Business or relevant field

YOUR LEGACY

We have ambitious plans for the future and the only way we can reach them is by having the right systems in place to leverage our talented team. By aligning and improving budgeting and operations across the organization, you will be instrumental in our ability to impact more young people around the world.

POSITION LOGISTICS

Location: Global Citizen Year is a fully remote organization and accepts applications from anywhere in the world; however, this role will require occasional in-person work in the Oakland, CA and Bay Area.

Start date: The priority deadline for this application is March 3, 2034; ideal start date is April 24, 2023.

Compensation: The salary range for this role is $78,000-$82,000. We are proud to provide a total compensation package that puts the person first, and can discuss in more detail once a candidate has applied. You can learn more about our benefits here.

Application process: Submit a written application below. After submitting an application, if you are moved forward, our process includes the following potential next steps dependent on the structure of each hiring process: a screening interview, a candidate exercise, a hiring manager interview, and an interview with a member of the Senior Leadership Team.

Global Citizen Year is an equal opportunity employer. We know a erse team produces the best results and we believe our team should reflect the ersity of leadership we aim to inspire. Applicants who contribute to this ersity are strongly encouraged to apply.

Responsibilities

We are looking for a Senior Product Manager with strong technical skills to be responsible for the product design and roadmap with a proven track record of taking products from ideation to launch and working directly with software development teams to ship software products in an agile development environment. We need someone who is data-driven, process oriented, technically adept and has a proven track record of Product Management achievement.

As a Senior Product Manager, you will be working alongside talented developers, operations managers, and our product team to expand our SocialFi ecosystem.

In this role you will evaluate new product opportunities to formulate our SocialFi product strategy. The ideal candidate holds themselves to a high standard as they execute key PM responsibilities including; conducting research and competitive analysis, creating and owning the product roadmap, defining business requirements and prioritizing product initiatives.

Job Description:

• Market Intelligence
  • Competitive Analysis- Research and prepare competitive analysis to understand and communicate to our teams how the SocialFi competitive landscape is evolving and the successful product strategies in the market.
  • Discovery- Continually work to identify what users really need and what would be valuable, useful, and feasible. Research and identify NFT, token and social trends in the market.
  • Product Usage & Performance metrics- Review current data tracking capabilities and ensure that sufficient data is being gathered on our app that can guide in decision making.
  • Product Vision - Set the strategic vision for our SocialFi platform and where the product is going to be in the next 1-3 years and what it will take to get there.
  • Product Roadmap – Outline and communicate the short-term SocialFi product vision in a 1-to-3-month Roadmap. Coordinate with the Product Lead to ensure the product backlog reflects timelines and deliverables that align with the vision.
  • Prioritization of Initiatives – Coordinate with the Product Team to ensure that the priority of strategic items match the product roadmap and stay in sync when adjustments are made.
  • Business KPI Reporting- Review and report on how well product integrations and features are helping to meet the KPI’s outlined in the corporate strategy.
• End-to-end ownership of the product design of the global operations and content strategy platform. Collect requirements from various markets, dig out pain points for content growth, propose solutions and design best practices;
• Work closely with R&D, design, algorithm and operations teams, able to independently own projects, including launching new platform features, delivering training to internal clients, and product iteration;
• Devise applicable metrics and efficiently align stakeholders to achieve objectives;
• Pay continuous attention to the efficiency of each platform module, carry out product model innovation and iteration.
• UI/UX/Mocks, Diagrams, POC- Work with UI/UX team to understand their requirements and create needed Diagrams and POC items.
• Go-to-market-strategy: outline a tactical plan to execute release of new integrations or NFT, utility and governance tokens including; pricing strategy, and potential marketing tactics.

Requirements:

• Minimum of 3 years of experience in product management, with a proven track record of taking products from ideation to launch and working directly with software development teams to ship software products in an agile development environment.
• History in owning the strategy and roadmap for successful products.
• Proficiency in organization, prioritization, and attention to detail, with proven ability to manage multiple projects with concurrent timelines
• Able to thrive in a fast-paced startup environment where you sometimes need to wear multiple hats and step outside your box of responsibilities
• Effective in creating business requirements by collaborating across business, legal, compliance, support, and design teams to ensure all aspects are represented.
• Proven track record of strategic decision making, balancing the needs of the business, security, legal or other stakeholders.
• Excellent written, verbal and storytelling communication skills.

Preferred qualifications:

• Experience with cryptocurrencies, blockchain technology, and digital assets.
• Experience working closely with Research and Data analysts to build for and analyze quantitative and qualitative data.

"

OneSignal is a leading omnichannel customer engagement solution, powering personalized customer journeys across mobile and web push notifications, in-app messaging, SMS, and email. On a mission to democratize engagement, we enable over a million businesses to keep their users - including readers, fans, players and shoppers - engaged and up to date by delivering 10 billion messages daily.

1 in 7 new apps launches using OneSignal! We support companies in 140 countries, including Zynga, USA Today, Bitcoin.com, Upwork, Tribune, and many more - from startups and small businesses just getting off the ground to established companies communicating with millions of customers.

We’re venture-backed by SignalFire, Rakuten Ventures, Y Combinator, HubSpot, and BAM Elevate (read more about our recent Series C!). We’re a remote-first company, offering remote work as the default option in the United States in California, New York, Pennsylvania, Texas, and Utah as well as in the UK and Singapore - with plans to expand the locations we support in the future. We also have offices in San Mateo, CA, New York City, and London, UK. Hiring in the UK and Singapore is done in partnership with local PEO's. 

OneSignal has a lot of the great tech startup qualities you'd expect, but we don't stop there. Our massive scale and small team, emphasis on healthy life balance and kindness in all our interactions, and focus on ownership and personal growth make OneSignal a uniquely great place to work. 

About The Team:

Our product team helps build the future of how apps engage their users. We work side-by-side with OneSignal’s engineering team to define APIs, white-board product ideas, and create visual prototypes with our experienced design team. We live and breathe data -- leveraging data to validate our hypotheses and the impact of our work.

What You'll Do:

* Own the roadmap for your product area: understand and prioritize work so your team is always working on the most impactful initiatives

What You'll Bring:

* 6+ years of product experience operating at scale in a tech company or fast-growing startup

The New York and California base salary for this full time position is between $133,000 to $172,000. Your exact starting salary is determined by a number of factors such as your experience, skills, and qualifications. In addition to base salary, we also offer a competitive equity program and comprehensive and inclusive benefits.

Qualities we look for:

* Friendliness & Empathy

In keeping with our beliefs and goals, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on 'protected categories,' we also strive to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place in our workplace.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on OneSignal. Please inform us if you need assistance completing any forms or to otherwise participate in the application and/or interview process.

OneSignal collects and processes personal data submitted by job applicants in accordance with ourPrivacy Policy - including GDPR and CCPA compliance. Please see our privacy notice for job applicants.

",

"

OneSignal is a leading omnichannel customer engagement solution, powering personalized customer journeys across mobile and web push notifications, in-app messaging, SMS, and email. On a mission to democratize engagement, we enable over a million businesses to keep their users - including readers, fans, players and shoppers - engaged and up to date by delivering 10 billion messages daily.

1 in 7 new apps launches using OneSignal! We support companies in 140 countries, including Zynga, USA Today, Bitcoin.com, Upwork, Tribune, and many more - from startups and small businesses just getting off the ground to established companies communicating with millions of customers.

We’re venture-backed by SignalFire, Rakuten Ventures, Y Combinator, HubSpot, and BAM Elevate (read more about our recent Series C!). We’re a remote-first company, offering remote work as the default option in the United States in California, New York, Pennsylvania, Texas, and Utah as well as in the UK and Singapore - with plans to expand the locations we support in the future. We also have offices in San Mateo, CA, New York City, and London, UK. Hiring in the UK and Singapore is done in partnership with local PEO's. 

OneSignal has a lot of the great tech startup qualities you'd expect, but we don't stop there. Our massive scale and small team, emphasis on healthy life balance and kindness in all our interactions, and focus on ownership and personal growth make OneSignal a uniquely great place to work. 

About The Team:

Our product team helps build the future of how apps engage their users. We work side-by-side with OneSignal’s engineering team to define APIs, white-board product ideas, and create visual prototypes with our experienced design team. We live and breathe data -- leveraging data to validate our hypotheses and the impact of our work.

What You'll Do:

* Own the roadmap for your product area: understand and prioritize work so your team is always working on the most impactful initiatives

What You'll Bring:

* 4+ years of product experience operating at scale in a tech company or fast-growing startup

The New York and California base salary for this full time position is between $118,000 to $140,000. Your exact starting salary is determined by a number of factors such as your experience, skills, and qualifications. In addition to base salary, we also offer a competitive equity program and comprehensive and inclusive benefits.

Qualities we look for:

* Friendliness & Empathy

In keeping with our beliefs and goals, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on 'protected categories,' we also strive to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place in our workplace.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on OneSignal. Please inform us if you need assistance completing any forms or to otherwise participate in the application and/or interview process.

OneSignal collects and processes personal data submitted by job applicants in accordance with ourPrivacy Policy - including GDPR and CCPA compliance. Please see our privacy notice for job applicants.

",