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Whitespectre is hiring a remote Associate Product Manager. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

Whitespectre - Ruby on Rails and mobile development.

Manager, Customer Operations

at Affirm

Remote US

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm proudly includes Returnly.

As a Manager, Customer Operations Support, you will be responsible for the leadership of the Customer Operations teams to support transactional lending and banking processes on behalf of our customers. The types of functions the team manages include Escalated Customer Cases, Product Bugs & Issues, Disputes & Chargebacks, Credit Furnishing, and Compliance Adherence and Management. The team partners with Affirm’s Risk Operations team and with the Customer Care team which handles general customer inquiries.

You will manage a group of passionate and motivated service professionals to achieve targets and create great customer experiences. You will coach, develop and lead the operational support team to resolve complex inquiries and process exception cases in an accurate and timely manner. The Manager is instrumental in ensuring the team achieves overall business objectives including productivity, accuracy and customer satisfaction targets

This role requires an experienced people manager with strong process improvement orientation and experience analyzing business data and performance metrics. What You’ll Get a leadership opportunity with a passionate team in a faced-paced, purpose driven environment looking to improve the financial lives of our customers.

What You’ll Do

• Manage a team of Operations Leadership & Associates in a hyper-growth environment including developing the team for future changes, managing the team’s change resilience and minimizing performance impacts associated with change
• Driving employee engagement and a high performance culture within the team, ensuring effective performance management, coaching, and development of team and creating an environment where people can excel through accountability, encouragement and empowerment
• Managing multiple performance metrics across multiple channels including customer satisfaction, productivity metrics and service levels including managing cases that meet quality standards
• Partner with recruiting to hire candidates and coordinate with training for on-boarding, ongoing learning and to ensure work is being appropriately assigned and evaluated
• Consistently improve the customer experience across our key channels and products by developing reports and insights on Net Promoter Score and other identified metrics
• Use strong presentation and communication skills to report findings and recommendations to leadership teams
• Identify and implement groundbreaking changes to generate efficiencies and drive better customer experiences while ensuring the teams adheres to regulatory and compliance requirements
• Keep ahead of industry developments and apply standard methodologies to areas of improvement

What We Look For

• 5+ years of experience in people management or people leadership positions required with previous experience working in financial services, fintech, or a complex operational or transactional processing role preferred
• Self-starter with strong sense of urgency, high accountability and excellent attention to detail with the capability to thrive in a fast paced environment
• Forward thinking approach with ability to problem-solving complex issues to drive shared goals across internal and external teams
• Proven experience in leading teams through major change and comfort with ambiguity
• Ability to maintain composure and act as a role model when presented with barriers or when results are not as expected
• Strong customer empathy and service level focus

Location – Remote U.S.

Grade – USA68

Please note that visa sponsorship is not available for this position.

Affirm is proud to be a remote-first company! The majority of our roles are remote and can be located anywhere in the U.S. and Canada (with the exception of the U.S. Territories, Quebec, Yukon, Nunavut, and the Northwest Territories) unless the job indicates a different global location. We are currently building operations in Spain, Poland, and Australia. Employees in remote roles have the option of working remotely or from an Affirm office in their country of hire, and may occasionally travel to an Affirm office or elsewhere for required meetings or team-building events. Our offices in Chicago, New York, Pittsburgh, Salt Lake City, San Francisco and Toronto will remain operational and accessible for anyone to use on a voluntary basis, subject to local COVID-19 guidelines.

All full-time jobs at Affirm (excluding interns and apprentices) are tied to a transparent grade-based pay range taking location into account.

[Colorado Candidates] In accordance with Colorado’s Equal Pay for Equal Work Act, the grade for this position in Colorado is listed above. You can find the Colorado base pay range and benefits here.

If you got this far, we hope you’re feeling excited about this role. Even if you don’t feel you meet every single requirement, we still encourage you to apply. We’re eager to meet people who believe in Affirm’s mission and can contribute to our team in a variety of waysnot just candidates who check all the boxes.

Inclusivity:

At Affirm, People Come First is one of our core values, and that’s why ersity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our D&I program here and our progress thus far in our 2021 DEI Report.

We also believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of inidualized support during the hiring process.

Position: Fulltime employment

ABOUT CRATE.IO 

Crate.io are the developers of CrateDB, a global multi-model database, that enables companies to access data insights at scale. The flexible, distributed database solution combines the performance of NoSQL with the power and simplicity of standard SQL. Optimized for large data volumes with high compute and data versatility requirements, CrateDB runs in the cloud, on the edge and on-premise. 

We are a VC and corporate funded global technology company, recognized as cutting edge by both Forbes and Gartner. We are gearing up for hyper-growth, with offices in the US, Germany, Switzerland and Austria.

ABOUT THE ROLE

We are looking for an experienced technical Product Manager to help us to further develop and shape our open-source database CrateDB.

In this role you will be responsible for the value and viability of our core database and its ecosystem, including drivers and third-party integrations. This involves working alongside engineering to build an amazing experience for our developer community, and working more broadly with marketing, customer & partner success, support, and other stakeholders. You will establish strong connections and trust and use this feedback to create a strategy and product roadmap for CrateDB core database and its ecosystem.

You thrive when working on a product for a technical audience, working with engineers to determine the most important problems and find innovative solutions to those problems. You believe in the open-source movement and the power of the crowd and have a passion for tech culture.

WHAT YOU’RE RESPONSIBLE FOR

• Develop a deep understanding of our customers and their problems as well as the competitive landscape and market trends.
• Understand, rationalize, and prioritize product requests against company and product objectives.
• Create a quarterly and annual product strategy and roadmap in concert with other product managers and stakeholders like customers, engineering, design, and go-to-market teams.
• Perform product discovery, gather and document requirements and feedback from customers, community users, and internal stakeholders, and find innovative solutions to complex problems.
• Measure adoption of the product, collect customer feedback regularly, and adjust plans as needed. Use data to support for your decisions.
• Be a strong voice in and for your team, communicating feature releases and managing expectations with stakeholders inside and outside the company.
• Work closely with Engineering, Marketing, Sales, Customer Success, and Customer Engineering teams to successfully launch new products and features.
• Be an active part of the product organization including onboarding and development of new team members.

YOUR SKILLS

• 3+ years of proven track record in product management, with at least 2+ years of experience on complex technical products/platforms
• Significant experience in the database / or related field (e.g. data processing, streaming) in an engineering or product management position
• Deep knowledge of modern distributed systems and the data infrastructure ecosystem
• Comfortable with engaging and working in the open-source with developer communities
• Experience in creating open-source software products
• Ability to work closely with engineers as we are building a deep tech product, but also understanding of customer and business needs
• Outgoing but also a good listener
• Intellectually curious and naturally collaborative with plenty of grit
• You combine a proactive and hands-on mindset with analytical thinking and strategic decision taking
• Roll-up-your-sleeves attitude to do the heavy lifting that’s required for working in the start-up environment
• You are passionate about building the technology foundations that help developers and innovators successfully start and scale great data-driven solutions

WHAT WE OFFER

• Competitive compensation
• Flexible working hours
• A variety of perks (e.g., financial allowances for public transportation, fitness, and education)
• Participation in our Employee Stock Options Plan
• The opportunity to become part of one of the most exciting startups in the IT scene (Winner of the 2021  IoT Evolution: Industrial IoT Product of the Year Award) 

At Crate.io, we don't just accept difference - we celebrate it and support it. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

At Standard AI, we’re revolutionizing the way the world shops. By replacing cash registers with computer vision-powered checkout, we’re creating a frictionless experience for shoppers. Since launching in 2017, Standard has contracts with multiple global retailers and is in the process of deploying our Standard Checkout solution across thousands of stores globally. We’re backed by some of Silicon Valley’s leading investors including SoftBank, CRV, Initialized, EQT, Draper Associates, and Y Combinator. We announced our Series C in February 2021!

• Understanding the needs of our retailers and shoppers in partnership with our Go-To-Market and analytics teams

• Defining the product strategy and vision for shopper user journeys, which includes conducting user research to build out the key user stories, understand edge cases, and develop key data / process flows as the shopper transacts on our platform while in the retail store

• Interfacing with customer product teams in order to help uncover the best possible user stories for their shoppers with our system and guide them to align with our product vision

• Leading a cross-functional team, including engineering, design, marketing, operations, business development, and account management, to build, launch, and manage products for shopper experience

• Collaborating with other product managers at Standard AI on crafting the broader product strategy and vision for the company

• Experience as a product manager for a B2C mobile app, especially user journey development and user research experience

• Passion for digital consumer product design

• Worked on partnerships with external companies to create best-in-class user experiences for their customers

• Experience developing and managing complex user stories

• Experience with product design workflows (e.g., stakeholder analysis, interviews, prototyping, design reviews)

• Experience with or a deep interest in commerce (brick and mortar, eCommerce, and/or payments)

• Experience influencing product direction and others around you

• A superlative ability to bring clarity and focus to complex and ambiguous situations

• Expert product management knowledge and an ability to balance user and business impact

• A proven history of shipping creative and highly successful tech products with large user bases, and you have been involved in this end-to-end process

• Clear, concise, and thorough written and oral communication skills

• Experience analyzing and using data to inform decisions

• We take care of you and your family with health, vision, and dental insurance.

• You're excited to work on a product that will impact almost any consumer, almost anywhere.

• We believe in a culture of learning, and want to keep building our skills, experiences, and capabilities.

• We offer flexible work schedules. We trust our team to know how they will do their best work.

• We're family friendly. We want our teammates to focus on what they need to when they need to.

• We offer very competitive compensation, including equity in Standard, to each one of our employees.

Title: Central Academic Staffing Operations Coordinator

Location: US-MD-Lanham//US-Remote

What We’re Looking For:

The Central Academic Student Support Organization is known as TLG; Tutors, Learning assistants, Graders.

The TLG organization is composed of 3 teams providing centralized academic student support to boot camp students. Most TLG student support staff are part-time and hiring is done on a continual basis.

This role is responsible for organizing the hiring, onboarding and training of new TLG staff as well as other HR-related tasks.

Key Role and Responsibilities:

• Collaborate and work across TLG teams to identify hiring needs for each team.
• Collaborate with Instructional Recruitment to ensure TLG hiring needs are being communicated and fulfilled.
• Collaborate with HR during each phase of hiring to ensure organized 2U onboarding.
• Coordinate and lead TLG functional onboarding and training.
• Collaborate with TLG teams to organize and coordinate work schedules for new staff.
• Collaborate with HR as needed for performance reviews and performance improvement plans.
• Conduct exit interviews.
• Report pertinent metrics relating to recruitment, hiring, onboarding, training, termination, and resignation
• Facilitate resignations and terminations.

Education and Experience:

• 1+ years of experience managing systems.
• Demonstrated experience creating and implementing complex team systems for improving metrics, team efficiency, team satisfaction.
• Demonstrated experience managing complex cross-functional relationships.
• Excellent verbal and written communication skills with the ability to communicate in a courteous, tactful, and concise manner
• Organizational skills with exceptional attention to detail.

About 2U Inc. (NASDAQ: TWOU)

2U is comprised of 3 lines of business: Graduate Degree Programs, Short Course, and Boot Camps. Going beyond traditional learning management systems, we use tech, people, and data to help top universities and enterprise organizations transform in the digital era and eliminate the back row in higher ed. We support lifelong learning which means thinking beyond a single degree. It means finding ways for students to gain the skills they need to change careers, evolve their expertise, and meet the challenges of the changing world head-on. We help our partners fill those needs developing new digital education technologies and offerings capable of supporting students at different points in their lives. Whether they need a simple refresher, to learn something new, or to change their career trajectories completely, our partners are there to help them succeed. Together with our partners, 2U has positively transformed the lives of more than 275,000 students and lifelong learners.

2U Diversity and Inclusion Statement

At 2U, we are committed to creating and sustaining a culture that embodies erse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities of our employees. We strive to offer a workplace where every employee feels empowered by the ways in which we are different, as well as the ways in which we are the same.

Benefits & Culture

Working at 2U means working with iniduals that are passionate and mission driven. We collaborate on tough problems to deliver the best outcomes for our partners, students, and each other. You will find team members working together in our open office spaces, gathered in the kitchen grabbing a snack, or taking a break in our game rooms.

2U offers a comprehensive benefits package:

• Medical, dental, and vision coverage
• Life insurance, disability and 401(k)
• Unlimited snacks and drinks
• Generous paid leave policies including unlimited PTO
• Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break

In Colorado, the anticipated base salary for this role is $50,000.00 with potential bonus and equity eligibility. Note: The final compensation for this position may consider factors including the geographic location where the work is performed (candidate’s assigned office) and prior work experience of the candidate.

Automattic is hiring a remote Senior Product Designer, Mobile. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

Automattic - We are passionate about making the web a better place.

Zipline is hiring a remote Product Operations Manager. This is a full-time position that can be done remotely anywhere in the United States.

Zipline - Helping retailers streamline communications and employee engagement.

• Collaborate with executive and Product leadership to form a cohesive, forward-looking product strategy to achieve our corporate vision within your domain

• Align teams and outcomes around our product strategy and company goals, with a focus on executing against our shared strategy and roadmap. 

• Ensure that our customers are at the center of what we do and work closely and continuously with customers to understand their needs and opportunities

• Along with Engineering and Design leadership, manage Product Delivery and execution in order to maintain the team’s progress towards market release.

• Coordinate GTM activities with Product Operations, Product Marketing and other leaders from Sales and Customer Success.

• Generate success criteria and KPIs for each strategic initiative and measure in production.

• Provide the framework for prioritizing opportunities and milestones, evaluating trade-offs, and learning from successes and failures.

• Hire, coach, and inspire a high-performing and inclusive team, and give them the support they need to thrive.

• Evangelize the Product team’s accomplishments, both internally and publicly.

• Maintain and improve our culture, to attract and retain world-class talent.

• Drive prioritization decisions transparently across a wide range of customers and stakeholders

• 10+ years of experience in Product Management or related disciplines.

• Previous experience in first-line people management and working with Product Managers to improve on their craft and results

• Proven ability to repeatedly turn customer needs and opportunities into meaningful customer- and business outcomes across your teams

• Success in leveraging key signals and metrics to reach KPI goals and continually improving on them

• Repeated success in creating features and products that delight customers and drive business outcomes, from concept to completion and the iterations beyond

• Cross-product portfolio management and strategy development experience preferred.

• Close collaboration with Product Operations and Product Marketing roles

• You’re a self-starter who demonstrates courage and creativity in solving problems

• You exhibit passion, persistence and integrity in all that you do.

• Domain experience in retail/e-commerce, telecom & media, Financial Services and Insurance, or Travel & Hospitality preferred

• Compensation: $180,000-205,000

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee – whether a team member of Etsy, Reverb, Depop, or Elo7 – you’ll tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.

What’s the role?

We are looking for an established product leader to lead buyer strategy for the new Explore feed in the Buy on Etsy app.

As the Senior Product Manager for our Explore Discovery squad you will set and lead the long-term vision for the Explore feed -including but not limited to crafting a strategy for personalization in partnership with our ML engineering lead, work with design to find the perfect UI/UX for this new content discovery experience, and partner with research and analytics on the best ways to measure our success. Do you find happiness in building 0 to 1 products, failing fast, and navigating highly ambiguous problem spaces ? If so, this could be the perfect match.

This is a full-time position reporting to the Director of Product Management, Visual Discovery. For this role, we are considering candidates based in the United States who are either remote, flex, or office-based. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more about our flexible work options and vaccination policy here.

What’s this team like at Etsy?

• Visual Discovery is an exciting new initiative at Etsy centered on making window-shopping on Etsy fun and rewarding.
• We work closely with teams across Etsy to build and ship net new discovery experiences to help Sellers grow their business and buyers find new Sellers to connect with.
• We’re building a video feed that puts Etsy Sellers’ creativity on full display, and we also recently launched the Etsy Market Live - Etsy’s first live shopping experience!

What does the day-to-day look like?

• Lead all aspects of product strategy for our Explore buyer experience
• Partner with Creator PM to work end-to-end on features for buyers and sellers
• Define methods and metrics for success for specific features and the product as a whole
• Work closely and collaboratively with UX research, analytics, engineering and design
• Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.

Qualities that will help you thrive in this role are:

• Comfortable with ambiguity and unstructured problem areas
• Strong entrepreneurial instincts - experience working with lean teams and an ability to be fearless while building and testing new ideas in the most time and cost efficient manner
• Strong product instincts
• Strong collaborator who knows how to drive decision-making with Engineering, Marketing, Product Design, Analytics, and Research partners.
• 5+ years of experience as a product manager + experience in internal company start-ups, consumer discovery products, and/or content creation product

What's Next

If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values iniduality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about.

Our Promise

At Etsy, we believe that a erse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.

For U.S. roles only:

Many Etsy roles are open to remote candidates, and you'll be able to identify which ones within the location header of each job description. We're open to remote hires from all U.S. states except Hawaii and Alaska. For candidates who will work remotely from Colorado, visit this link for information related to Colorado's Equal Pay for Equal Work Act.

🦸 Product Manager

Remote /

Product /

Full Time

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Zerion is a web3 smart, social wallet and investing tool that enables anyone with a mobile phone or computer to explore every corner of web3 from DeFi to NFTs - all in one place.

Zerion is seeking a Product Manager to help the team push the status quo of global financial markets. The ideal candidate is compelled by the applications and opportunities of crypto, Web 3.0, and blockchain technologies and enthusiastic about bringing the benefits of decentralization and inclusive access for financial opportunities to a broad consumer audience. You will help define the user experience of the next generation of fintech applications and will own the product vision and roadmaps that meet or exceed Zerion's goals. Work with hardworking cross-functional teams to deliver product releases, optimize the product metrics, and ensure that all features are extremely high quality.

What you will do

• Define and execute on product strategy and roadmap in close collaboration with engineering, design, business development, and other partners across the company
• Leverage user research and data analysis to define customer needs and experiences, translate them into clear requirements and iterate rapidly through strategic experiments
• Maintain a high standard for product quality and help us meet it across our products

Minimum Qualifications

• Bachelor's degree in Computer Science, Electrical Engineering, Mathematics, Statistics, related technical field, or equivalent practical experience
• 3+ years of Product Management experience
• Excellent written and oral communication skills
• Basic knowledge of modern tech product architecture
• Basic programming skills in any language
• Experience with analytical tools (i.e. Amplitude, Google Analytics, etc)

Preferred Qualifications

• Deep analytical, prioritization, and problem-solving skills
• Passion for Finance, Investing, Crypto, DeFi / experience working on blockchain projects
• Growth hacking and hypothesis testing experience
• Proven ability to analyze and synthesize data, including writing SQL/Python
• An entrepreneurial mindset and a passion for using emerging technology and data to solve unmet user needs
• Strong customer and stakeholder empathy. You must be not only the voice of the customer but at various times the voice of marketing, finance, engineering, support, and ops. You must be able to channel many points of view

Bonus points

• Founder / Startup experience 
• You aped into degen tokens and got rekt a few times 
• Experience scaling products through constant learning and experimentation, in fast-paced and rapidly changing industries
• Excellent product intuition and taste

Compensation and Benefits

• Purpose: You’ll be part of something bigger, working towards financial inclusion across the world. You’ll also be joining us at the beginning of a new chapter giving you the opportunity to have a major impact on the future of the company.
• Culture: You'll work in a thriving, friendly, remote-first startup environment that promotes open discussions, jokes, learning, video games, and lots of fun.
• People: You'll work with some of the most driven and intelligent people in the crypto space
• Salary & Benefits: Get a competitive salary and stock options
• Unlimited days off: We want our employees to recharge their batteries and explore who they are outside of the office.

Why You Should Join:

Purpose: Working towards financial inclusion across the world. You’ll also be joining us at the beginning of a new chapter giving you the opportunity to have a major impact on the future of the company.

Culture: You'll work in a thriving, friendly, startup environment that promotes open discussions, jokes, learning, video games, and lots of fun. High engagement and low turnover — we really do care about culture and it works: our retention rate is 95%.

People: You'll work with some of the most driven and intelligent people in the crypto space

Salary & benefits: Get a competitive salary, medical insurance, and other benefits, and compensation will be discussed during the interview process.

Unlimited days off and flexible work schedule: We want our employees to recharge their batteries and explore who they are outside of the office. Stock options. Relocation is possible: Help with relocation to Portugal for you and your family.

Travel: Join your colleagues on trips to industry festivals and events.

Distributed Team: Zerion is a fully remote team with team members all over the world. We believe in asynchronous collaboration, finding your own work rhythm, and a healthy work-life balance. We also have a physical presence in several major cities around the world to make remote work seamless and fun.

Company Overview

Highlights:

200K+ Monthly Active Users.

One of the largest players in the mobile DeFi space.

$1.3B+ transaction volume year to date.

100k Zerion NFTs claimed in recent campaigns.

Zerion helps to manage your DeFi and NFT portfolios, trade across 10+ networks and connect to any decentralized application with one wallet. Our mission is to empower more people around the world with efficient, permissionless and transparent financial services. We are fully remote, with team members from Europe, USA, South America, CIS, India, . 

Zerion is one of the leading blockchain companies around the world and has been featured in TechCrunch, Forbes, Bloomberg,The Economist and other publications. We’ve already won two UX awards in 2019 and plan to continue pushing the DeFi and blockchain UX forward.

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• JOB TYPE: Direct Hire Position (no agencies/C2C - see notes below)
• LOCATION: Remote - Canada only (Time Zone: EST | Partial overlap)
• SALARY: $75,000 – $91,000/yr
• ESTIMATED DURATION: 40hr/week - Long term

THE OPPORTUNITY

Full-time – Starting September/October 2022, for a 12-month FTE contract, with the possibility of a longer-term extension.

Your qualifications:

• 3+ years of Senior Product Management experience with online platforms

• 1+ years of technical experience on software development projects

• Strong product sense and data analytics experience, grounding all product decisions in user feedback, and measurable impact

• An ability to thrive when you collaborate with cross-functional teams

• Clear and effective communicator who can manage conflicting points of view and articulate the rationale behind your decisions

• You are motivated, disciplined, deliver under tight timelines and work effectively with senior management and external partners.

What you’ll be working on

“The Accessibility Exchange” is a Canadian online platform designed to assist federally regulated organizations (FRO) in finding and recruiting erse people with disabilities and Deaf people and their organizations, to participate in developing and implementing FRO’s accessibility plans as required under the Accessible Canada Act.

IRIS – Institute for Research and Development on Inclusion and Society – is managing this initiative in partnership with erse disability and Deaf community representatives, and with input from the federally regulated sector and technical and legal experts.

As Director, you are leading the refinement of the platform’s sales, virtual, and off-line services throughout the first phase of implementation. You are user focused, innovative and a skillful collaborator with sales and technical teams. You understand the challenges that come with building a visionary product user experience for both corporate and community clienteles.

You will be playing a leading role in building our outreach, customer experience, communications, and data analytics team. You should be a clear, effective communicator with those who design and code. You can lead and manage “sales” to build the platform’s user base – among people with disabilities, disability community organizations, and federal government and private sector stakeholders.

Many platform users will have disability-related needs that require inidualized support. You will lead a customer service team that is fully responsive to their needs and ideally you bring lived experience of disability to inform your leadership. We sell the platform’s services to FROs, who have a broad range of priorities and internal capacity. Your experience with government and corporate sectors will help to build these relationships.

Reporting to IRIS’ Managing Director and the Director of Operations & Social Development, you will:

• Lead and own The Accessibility Exchange product roadmap from launch to full scale implementation, while managing the features backlog and aligning key internal and external stakeholders on current operating and future plans.
• Lead and manage “sales” to engage federally regulated private and public sector partners on the platform.
• Deliver a smooth and empowering product experience for our customers with an emphasis on quality, positive consultation outcomes and user retention.
• Work closely with and provide regular reports to the management team, developers, designers, and customer experience team. Your role is to manage an overall schedule, ensure results, and mitigate risks as they arise.
• Formulate product strategy and define clear measurable objectives through the delivery lifecycle that will lead to achieving our engagement goals.
• Manage the online Information Resource Hub.
• Identify long term growth opportunities and strategy.
• Lead the hiring, training, and development of a future team of 2-3 iniduals, i.e., customer experience, participant support, sales, technical, data analysts, etc

Assets:

• You have lived experience of disability or as a Deaf person

• Familiarity with public and private federally regulated organizations and the Accessible Canada Act.

• Experience with non-profit platform-based social entrepreneurship.

• Proficient in both English and French (written and oral)

Apply Now!

#PL-BT #LI-BT

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Product Manager (Liquid Staking platform)

Remote /

Product & Design – Product /

Full-time: Remote

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Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.

Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?

We are building an upcoming decentralized stablecoin lending and liquid staking platform on BNB Chain, enabling liquid BNB as collateral by leveraging the MakerDAO model.

The vision is to enrich the BNB Chain ecosystem by building a new DeFi and staking infrastructure while connecting both native legacy projects and emerging DeFi labels.

We are looking for a Product Manager to join the team, who will lead the product initiatives from inception through execution.

The ideal candidate should be deeply knowledgeable about the crypto ecosystem and, specifically, have experience building dApps / distributed systems and intimate knowledge of Web3 technologies

Responsibilities:

• Drive innovative and viable new product development strategies and take ownership of the entire process from execution to product launch, and beyond.
• Create, execute and manage a product roadmap and milestones.
• Prioritize requirements, conduct product requirement documents with a clear and detailed plan.
• Responsible for providing secured, easy-accessing, reliable tools or infrastructures to developers across the world.
• Proactively collaborate with internal and external teams to define, prioritize, and build users features that best serve the needs of current a future customers.
• Prioritize initiatives and projects appropriately and weigh tradeoffs that must be made.
• Perform market research and competitive analysis, keeping up-to-date to the latest developments in the crypto space.

Requirements:

• Bachelor’s/Master’s degree or equivalent experience.
• Ability to strategize, plan and execute on the product development roadmap.
• Experience in product lifecycle management, especially in agile.
• Experience in defining, designing, and delivering new product features.User-focused and data-driven mindset.
• Excellent interpersonal, and communication skills.English language fluency
• Extensive knowledge and experience in DeFi preferred (particularly, decentralized algo stablecoins, lending & borrowing).

Working at Binance

• Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry

• Fast moving, challenging and unique business problems

• International work environment and flat organisation

• Great career development opportunities in a growing company

• Possibility for relocation and international transfers mid-career

• Competitive salary

• Flexible working hours, Casual work attire

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Title: Associate Product Manager

Location: Remote

Why Clipboard Health Exists:

We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives, by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing healthcare professionals to book on-demand shifts and healthcare facilities to access on-demand talent. Our mission is to enable healthcare professionals to work when and where they want, and to enable healthcare facilities to meet their talent needs.

About Clipboard Health:

Clipboard Health is a post-Series C, extremely fast-growing tech startup with classic two-sided network effects, revolutionizing the market for healthcare talent. We are a erse and inclusive company with a global, remote team. We have been named one of YC’s Top Companies for two years running, and have grown 25x across all key metrics in the last 18 months. There has never been a more exciting time to join our growing team and help us serve even more healthcare professionals and healthcare facilities, who can then better serve patients. To learn more about the culture at Clipboard Health, take a look at our culture hub here.

About the Role:

You would be joining our PM team working with a fast-growing and fast-moving engineering organization. Our product today manages millions of dollars of invoices and pays thousands of participants on both sides of the market. But, we have only scratched the surface in the space of products and experiences we could build, and we need your help.

We’re looking for a Senior Product Manager that’s excited to be a generalist in our rapidly growing Marketplace. You will not be building things with the hope that people need it, but rather filling the desperate needs of our users while innovating in ways they didn’t even know they needed. You’ll have to be adaptable, learn quickly, and have a deep interest in understanding our business, our users, and our product.

I’d read our Product Team Standards document (https://creatingvalue.substack.com/p/high-quality-and-fast) and our Product Team Structure document (https://creatingvalue.substack.com/p/the-product-team) to get a sense of how we think and what we value.

Beyond the basics, what will make you successful:

• Extreme Ownership: the buck stops with you, no matter what anyone else did or did not do. You’re self-reliant, and can get things done in the chaos that is an early-stage startup scaling quickly.
• Extreme Curiosity: you ask “why” 3-5 times in a row for the same problem and are excited to tap into your inner archaeologist — digging and digging and not being satisfied until you truly understand the root cause.
• >0 years of PM experience, with some coming preferably from marketplace companies.
• You’ve shipped features in a small PM team, love both the strategy and the details.

Product Owner is a contractor position that will work with our teams in London, building the future of banking.

Babb is a regulated crypto asset startup in the UK and aims to be the world bank of the micro economy. We are looking for an innovative Technical Product Owner to lead the organization’s product function.

You will need to be a versatile inidual with a core financial services background, ideally within a startup environment. (Remote work possible initially).

The role involves a range of functions including Project Delivery, Business Analysis, and Roadmap definition/ adherence. The product includes iOS and Android mobile apps, Back office (supporting mobile apps), backend, admin portal, and Web site functionalities.

The role will include breaking roadmaps down into functional specification documents & project cards, defining and testing acceptance criteria, reporting bugs, and creating product backlogs.

Your background will include experience working as a Product Owner with Agile delivery teams.

api.video is an API-first platform that enables developers to build, scale and operate on-demand and live video streaming in their own apps and platforms in minutes, with just a few lines of code. The service handles the end-to-end workflow, from video ingestion to worldwide video delivery.

Just like Stripe for payments, Twilio for text/VOIP, and Sendgrid for email; we're making video accessible to every client and developer via our api, the world over.

As a Product Manager within the company, you will collaborate with the technical and product team to conceptualize and build the best features that will leverage api.video’s hyper-growth.

What will you be doing?

• As a Product Manager in the technical squads, you’ll be in charge of your projects' full Product management scope
• You will participate in api.video’s strategy and product roadmap. You will be responsible for the following:

• Product discovery
  • Gather qualitative and quantitative insights based on customer’s usage and interviews
  • Run industry-related research to identify and highlight potential opportunities and risks
  • Prototype and test functional solutions alongside your Product Team
  • Iterate and validate solutions to tackle risks and avoid developing unused features
• Product strategy
  • Define the technical roadmap related to networking, hardware, and software
• Product delivery
  • Write functional specifications
  • Ensure cadence, keep track of backlog and follow developments
  • Ensure the features and updates are validated, tested, and follow the QA process
• Product roll-out
  • Set up and follow features’ success metrics
  • Update internal Product documentation
  • Drive beta tests with customers
  • Build out the go-to-market strategy for new product initiatives alongside Product Marketing
• Product Culture
  • Infuse a Product mindset within the company
  • Challenge Product routines, organize product retrospectives
  • Work closely with engineering managers to ensure product roadmap accomplishments

What skills do you need? 🤹

• You have 1 to 5 years of experience as a Product Manager/Owner, TPM, or Tech Lead in a startup or tech company with a technical background
• You have evidence of successful collaboration within empowered tech teams (engineering, design, data)
• You possess excellent verbal and written communication skills in English
• You have an ability to move from ambiguity to synthesizing complex operational needs
• You are passionate about innovation, entrepreneurship, creativity, and resourcefulness
• You can demonstrate leadership and are super autonomous as well as a team player
• You have a data-driven decision mindset
• You address urgency head-on and handle difficult, ambiguous situations with a clear, cool head and an open mind

Bonus skills

• You have worked with APIs before
• You have worked on streaming or content delivery products before
• You have worked with or on open-source projects
• You have worked on advanced technical products with on-premise infrastructure and networking

Perks

• Global presence with an international working environment
• 100% remote possible (we have an HQ in Bordeaux, and we rely on many coworking spaces)
• We offer competitive salaries, based on your experience and profile
• Flexible timetable - we value results over presence
• Work in your preferred System and OS (Mac, Linux, Microsoft)

eyeo is an open source software company whose market-leading ad-filtering technology powers  products like Adblock Plus and AdBlock as well as technical integrations for leading browsers on the market. Our privacy-first products like Crumbs promote transparency and an improved browsing experience. eyeo is dedicated to giving users control of their online experience while fostering a sustainable online value exchange between content creators, publishers, advertisers and users. 

In combining our User Growth partnerships and our subsidiary products, our technology runs on over 220 million devices.

At eyeo, we’re passionate about user agency, personal privacy and sustainability as well as keeping the web an open, fair resource for everyone.

eyeo has colleagues based all over the world. We love our ersity and our company culture. We practice an agile, remote workstyle with work distributed in cross-functional teams that span nearly every timezone. Many of our tech teams prefer to work asynchronously. If working remotely isn’t for you, we also have two offices (Cologne and Berlin) that you can choose to work from. Twice a year we come together with our teams for Team Days and once a year we offer an offsite company retreat, Summer Week. By offering remote work and in-person sessions, we have built a hybrid culture that offers a unique dynamic of flexibility and belonging. 

Our team has seven Agile Coaches and two Enterprise Agile Coaches and we focus on three levels:

• On a team level, supporting teams to be self-organising and psychologically safe
• Collaborating with Product Managers, Engineering Managers and Unit leads on continuous improvement, prioritisation and meeting the company goals
• On a company level, supporting large remote events such as Open Space or Agile Trainings

• Mentor and coach teams to understand Agile principles and apply relevant practices
• Support teams in self-organization through servant leadership and fostering ownership and commitment
• Connect with teams and Product Managers to understand what support they might need or roadblocks they’re facing
• Collaborate with leaders to continuously build relationships and ensure the success of your unit
• Connect with the coaching team to collaborate on exciting projects and see where you can add the awesome skills you bring
• Work on company wide initiatives that you are passionate about

• Agile Coaching experience in a hybrid environment
• Confidence in remote/distributed facilitation
• An understanding of building safe environments that cultivate trust and open communication
• Curiosity and continuous learning mindset
• Experience working with teams to implement key metrics to measure their effectiveness

• A deep knowledge of Agile metrics
• Knowledge of training and adult learning
• OKR knowledge and training experience
• Jira/Confluence knowledge

We are looking for coaches of all levels so even if you don't meet the criteria 100% please apply anyway!

• Work remotely or from one of our offices —we trust you to find what works best for you
• Budget for the following: home office and/or relocation
• Flexible working hours
• 28 days paid vacation + Volunteer day
• Your choice of hardware and setup
• Personal and professional development budget
• Monthly child care allowance for children under 6
• Offsite team days and the annual summer company retreat
• Company-sponsored hackathons

• Monetization: https://adblockplus.org/blog/acceptable-ads-explained-monetization
• eyeo in the news: https://eyeo.com/press/
• Blog updates: https://eyeo.com/blog/
• Life at eyeo: https://eyeo.com/careers/working-at-eyeo
• The team at eyeo: https://eyeo.com/team
• Open Source repository: https://github.com/adblockplus, https://gitlab.com/eyeo

Eyeo is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief. When you apply, you’ll be automatically forwarded to our recruitment platform operated by an external service provider called Greenhouse (seated in the US). Greenhouse collects some information on its website, such as anonymous usage statistics, by using cookies, server logs, and other similar technology. For more information, please refer to Greenhouse’s Privacy Policy. All documents and information provided by you are stored with Greenhouse. In order to ensure an adequate level of data protection, eyeo and Greenhouse have entered into the EU Standard Contractual Clauses (“processors”) - Commission Decision C(2010)593. You can request a copy of this by contacting us at privacy[at]eyeo.com. If you don’t want your data forwarded to Greenhouse, please do not apply. For detailed and further information, please refer to our Privacy Policy at https://eyeo.com/en/privacy.

Please Note: This is a fully remote position eligible for candidates based in Europe. Aldrin Labs is a remote-first company.

**About Aldrin Labs

There is a steep learning curve when it comes to crypto. Only once overcome will we have mass adoption. Aldrin Labs aims to debunk the belief that decentralized finance is inherently complex and separate from centralized finance. We will amend the frustratingly poor user experience and fragmentation that millions of crypto natives and newcomers face. We will seamlessly merge the centralized and decentralized world.

Aldrin Labs aims to be purposeful. We strive to halve the fifty working years of the average person. This is the mission of Aldrin Labs.

Aldrin Labs has Aldrin DEX and is incubating an innovative crypto wallet and money market. These protocols will integrate with each other to provide easy functionality and purposefully help people achieve financial freedom.

**The Role

We are looking for a Technical Project Manager to manage projects for the development team as we launch next-generation Web3 platforms and applications.

You will:

• Manage various aspects of the sprint team deliverables including planning and execution
• Perform tasks including reading specifications, analyzing documents, creating project plans, determining project timelines within sprint cycles, creating milestones, roadmaps, creating tasks, and setting priorities
• Facilitate effective collaboration with team members, stakeholders, and other project managers
• Act as the main point of contact for status updates, requirements and priorities
• Maintain a high level of transparency, thorough communication & documentation using tools such as Slack and Notion
• Assess situations to determine the importance, urgency, and risks, and make clear decisions that are timely and in the best interests of the organization
• Address project conflicts, challenges, and dynamic requirements to keep overall operations running at high performance
• Develop a deep understanding of Aldrin Labs products

**Requirements

• 3-5+ years experience in a technical project management role, or similar
• Excellent experience in SDLC Methodologies, Agile, SCRUM, Kanban
• Excellent communication both in written and oral formats, with a specific ability to author and communicate project plans and documentation
• Outstanding organisation and planning skills along with proactive follow ups to manage a remote workforce
• Knowledge of project management software i.e. Notion, Google Drive
• Previous experience working with blockchain technologies is a plus

**Benefits

• Competitive Salary
• Remote work in a dynamic, fast-growth Web3 startup
• Flexible working hours
• Collaboration with leading projects and thought leaders in the crypto space

_At Aldrin Labs, we celebrate a truly erse and inclusive company culture and are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

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Graphite is a boutique digital marketing firm that builds scalable growth engines for consumer technology companies such as Ticketmaster, MasterClass, BetterUp, and Honey. We specialize in search engine optimization (SEO), content strategy, mobile app growth, and conversion optimization. We are a fully distributed team that is dedicated to creating an environment where you do the best work of your career. With headquarters in San Francisco and team members across North America, Latin America, Europe, and Asia, we are ready to welcome our next team member!

Graphite is innovating in a highly technical space, so we are looking for a Technical Product Manager that can help lead multiple projects at the core of our offerings. This Product Manager will be collaborating closely with the AI and Machine Learning teams to collect data, organize it, and build models that will be leveraged across our suite of products. At the same time, this Product Manager will lead the charge to build our infrastructure products, which are expected to expand as we gain market share. This role requires a high level of technical understanding, from how the web works, to how to collect data at scale and deliver APIs for our clients. This is a fully remote job opportunity.

Responsibilities:

• Owning the infrastructure and data-intensive products. This includes but is not limited to our Internal Links API product.

• Work closely with technical end-users to ensure execution of a premium product.

• Clearly communicate product ideas, user value, and benefits to our users and internal partners.

• Proactively identify product risks and mitigate inter-project and inter-team issues.

• Write specs, work cross-functionally with the AI and engineering teams, launch features, analyze results, synthesize insights, and iterate.

• Measure success using version tests to drive up conversion, revenue, retention, and customer happiness.

• Present clear measurable objectives that will lead to achieving business goals.

• Execute cross-functional projects from kickoff to completion. To include: initiating, planning, scheduling, forecasting, budgeting, and coordinating all activities while working to ensure project deliverables are on track, on time, and in scope.

• Act as a key liaison between our internal development team and business stakeholders, own communication & reporting on product status, deliverables, key decisions, and action items.

• Support the spirit of continuous improvement by developing processes, frameworks and best practices that enable the product team to operate with greater predictability, visibility, and efficiency.

• Manage and report on budget adherence, performance trends, product progress, and stakeholder happiness to senior management.

• Mentor and develop other members of the product team as we grow and scale.

Required:

Professional

• Bachelor’s degree in Engineering, Computer Science or equivalent related professional experience building and shipping technical products.

• 4+ years of product management experience in a technical, data-oriented environment or equivalent experience.

• Excellent working knowledge of technical products, web architecture, and APIs.

• Experience managing day-to-day technical and design direction.

• Ability to partner effectively with cross-functional geographically disparate teams

• Ability to manage nearshore and offshore remote teams.

• You will be very collaborative partnering closely with our engineering and AI teams to find effective solutions to address customer needs.

• Proven track record managing multiple project deadlines in a cross-functional environment.

• Nice to have: working knowledge of web crawling and scraping, Python, and cloud services.

is Germany's best-known AI company. We develop neural networks to help people work with language. With DeepL Translator, we have created the world's best machine translation system and made it available free of charge to everyone online. Over the next few years, we aim to make DeepL the world's leading language technology company.

Our goal is to overcome language barriers and bring cultures closer together.

What distinguishes us from other companies?

DeepL (formerly Linguee) was founded by developers and researchers. We focus on the development of new, exciting products, which is why we spend a lot of time actively researching the latest topics. We understand the challenges of developing new products and try to meet them with an agile and dynamic way of working. Our work culture is very open because we want our employees to feel comfortable. In our daily work we use modern technologies - not only to translate texts, but also to create the world's best dictionaries, and solve other language problems.

When we tell people about DeepL as an employer, reactions are overwhelmingly positive. Maybe it's because they have enjoyed our services, or maybe they just want to get on board with our quest to break down language barriers and facilitate communication.

Your choice

What will you be doing at DeepL?

Own a key part of the customer journey by defining and delivering a roadmap, on a product with more than 100 million users. You are analytical, customer focused, e into the detail and love working with highly technical teams on complex problems. You will lead a cross functional team through the whole product lifecycle to deliver impact at scale.

Your responsibilities

• Define the mission, strategy and roadmap to provide the best translation experience with our Core Product
• Lead a collaborative team process to translate user and business needs into development requirements that drive impact
• Own the product lifecycle from discovery to launch and driving measurable business impact
• Define metrics and KPIs to measure and report progress
• Ensure the maximum Return on Investment for all of your team’s efforts
• Communicate strategy, ideas and concepts clearly, aimed at the right audience, with the help of insight and data
• Identify opportunities for new features and products that leverage the global scale of our user base and data

What we offer

• Interesting challenges: design, programming and research at the highest level
• A friendly, international, and highly committed team with a lot of trust and very short decision making processes
• Work on a product that more than 100 million people already use
• Meaningful work: We break down language barriers worldwide and bring different cultures closer together
• Regular team events
• A comfortable office in Amsterdam, London, Cologne, or Berlin (or suitable equipment for your home office) and a lot of flexibility

About you

• 3+ years of experience as a Product Manager working with Engineers and Design in an agile environment for web, mobile or desktop applications
• Strong understanding of how to lead an impactful product team – analysis, hypothesis formation, ideation, prioritization and execution
• Experienced in driving the whole product lifecycle – research, prototyping, iterative development and testing, launch, and continuous improvement
• Experienced optimizing engagement and retention with a non-transactional, high frequency use product
• Consistent in using qualitative and quantitative insights to define strategy, goals and roadmap
• Comfortable taking decisions and moving forward to learn fast when data or research might be difficult to acquire
• Analytical and focused on solving problems elegantly but simply. You are able to analyze and break down large problems to a structured approach, with small measurable steps to achieve your goals
• Data driven. You base your decisions on facts, not opinion, and always seek to validate any hypothesis both before and after implementation
• Experienced working on a product at scale, with an international footprint is an advantage
• Strong communication and presentation skills with the help of insight and data
• Resilient and able to deal with uncertainty and constant change
• Fluent in English. Other languages, e.g. German, are an advantage

We are looking forward to your application!

Systems Delivery Project Manager II (Remote Anywhere in the US)

IGT is the global leader in gaming. We enable players to experience their favorite games across all channels and regulated segments, from Gaming Machines to Lotteries to Interactive. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has over 12,000 employees.

Overview

As an industry game changer, IGT is the world’s leading gaming technology company focused on design and development of cutting edge, casino-style entertainment. We are bridging new technologies to create gaming experiences from the casino floor to your mobile device. IGT leverages its vast content library and pushes the boundaries of global game development to deliver the next generation of great gaming experiences to players around the world.

This position can be 100% Remote anywhere in the US.

Overall Objective and Purpose:

The Casino Systems Project Manager is responsible for coordinating all aspects of a product or service project for a client, from inception to installation. Installations may involve acceptance of capitalized equipment, enterprise software systems, system integration or consulting projects/engagements

Principle Duties and Responsibilities:

• Will be working at client sites a majority of the time.
• Involves extensive interaction with sales, systems engineering, services consultants, product development, and other members of cross-functional teams.
• Projects are focused on the delivery of new or enhanced products for the improvement of customer satisfaction through the use of technology.
• Project management skills, rather than technical skills, are key, but a strong technical background is often required to manage competing interests.
• Oversees schedules and budgets to ensure goal attainment.

Requirements:

• Bachelor’s degree required or equivalent experience.
• 3+ years project management experience.
• Must have knowledge of, networked systems, project management, inventory management, MS Suite including MS Project, organizational and analytical skills, with excellent written and oral communication skills.

Qualifications

• PMP desired but not essential
• Gaming operations experience
• Knowledge of gaming industry, gaming regulations, casino operations and or slot technical ability
• Operational knowledge of standalone networked and wireless gaming devices.
• Some SAP experience is ideal

Competencies:

• Decisions making under pressure, self-leadership, team dynamics management, problem solving, change management, issue management.

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership

#LI-CK

IGT is committed to sustaining a workforce that reflects the ersity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

Twilio is hiring a remote Product Designer (Flex). This is a full-time position that can be done remotely anywhere in the United States.

Twilio - Build the future of communications.

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience.

We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it.

We are bold, like risks, and take on big challenges together. Our customers love the product, provide valuable feedback, and trust us to rapidly help them with more of their problems.

Feel free to join in one of our upcoming Townhalls on Clubhouse to experience it for yourself!

Hospitable’s “Direct” product is a big bet. It allows short-term rental hosts to create beautiful direct booking websites in seconds, automatically populated with their existing listing information and photos. It is a separate, independently-billed product, but also deeply integrated into our core platform’s features such as Inbox, Calendar, Messaging, and Operations.

We’ve been working on Direct since Summer 2021, building in public, sharing updates openly with our customers bi-weekly, and rolling out features progressively. Hosts have so far been able to create live sites, using their own domains, and take booking requests from guests based on an automatically integrated pricing and availability calendar.

The ability to take payments from guests directly on the website is just around the corner, and our early Direct customers can’t wait.

We are now preparing for Direct’s next phase. For that, we are building a software engineering team dedicated specifically to Direct’s ongoing product development.

Together with other software engineers and a product manager, you will be evolving the Direct product and establishing it as a market-leading offering for short-term rental direct bookings.

Although this is a software engineering position, you will have a high degree of ownership and accountability over the product shaping process. This isn’t about dragging Jira tickets and programming what you’re told.

To accomplish this, you will:

• Partner with product, sales, customer success, and other engineers to develop and ship features that solve the right problems.
• Use your software engineering chops to build magical user experiences, which are both simple for customers to use and simple for other engineers to understand and maintain.
• Add your voice to product shaping discussions.
• Iterate on launched features based on customer feedback.
• Actively seek out opportunities to innovate.
• Integrate multiple third-party services, often in an asynchronous logic flow.
• Work within our “majestic” monolithic codebase and few micro-services, all sitting on a Kubernetes-powered infrastructure-as-code stack.
• Implement and use observability tooling to track and debug post-deployment.
• Seek out and remedy performance issues, high resource usage, and other technical problem areas that have the most impact on business operations and customer experience.

Requirements

Hospitable.com is a remote-only and distributed company. For this position, your location is not a requirement. The ideal fit could work under European or American timezones.

Don’t tick all the boxes? Talk to us about why you’re still an amazing fit. In the meantime, here’s what we’re paying attention to:

• 3+ years software engineering experience, with a focus on backend.
• Significant experience with Laravel, PHP 7+, MySQL, and testing pipelines in a deployed web application used by paying customers. We are all in on Laravel; this is non-negotiable.
• An eye for testable, maintainable, and intuitive code, but also...
• The mentality of “Code is a means, not an end,” avoiding unnecessary abstraction. Your compass points toward customer and business value.
• The ability to think through non-obvious usage scenarios and explore ripple effects within complex systems.
• High degree of empathy both toward customers and teammates.
• Exceptional communication skills - especially written. We are a remote-first, fully distributed company. Most communication happens on Slack and Notion.
• Self-motivated and able to make decisions when surrounded by uncertainty. You don’t require a support system to maintain momentum.
• Experience with query optimisation and queue/job-centric backends is a plus.
• Previous experience with developing and shipping production-ready payment processing and payout flows is a big plus.

Benefits

The company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work.

• A supportive and caring team environment, where you are trusted, not managed.
• Competitive compensation, slightly adapted to your location. For this role, the maximum cash compensation according to our salary grid is $152,053.00 (for a candidate based in a high-cost-of-life city such as San Francisco or New York).
• We want to offer options into the company equity through our $HOST token. When this can be implemented, the grant contemplated for this position would be $144,450 (not tied to location).
• 35 days off per year, encouraged (including self-serve public holidays) and parental leave.
• Mental-health and emotional support with therapists on call through Slack.

We are looking for a passionate and experienced Product Owner / Solution Architect to join our UK technical team. 

LEO are world-leaders in learning; creating award-winning content and building enterprise-scale technology ecosystems that stand up to the expectations of today's learners. We work with a huge-range of global corporations, government, public sector and charitable organisations. 

The successful candidate will need to have strong leadership experience, have worked in the digital customer service sector and have excellent communication skills. Responsible for managing, leading and working alongside a dynamic team of technical specialists to translate erse client requirements into deliverable solutions, and supporting the development of these solutions throughout the production life-cycle. 

They will be expected to bring industry-wide best-practice to all of their work whilst maintaining a high level of technical knowledge. They will need to work very closely with other disciplines and to communicate effectively within and external to LEO.

As a client facing role, there may be a requirement to travel for face to face engagements. With this there is an expectation of flexibility with regards to travel and hours.

To succeed in the role, the candidate must demonstrate on a daily basis that they are self-motivated, results orientated, highly resilient, emotionally sensitive with the ability to take ownership and accountability at the highest levels for all customer requirements & solutions.  

We work with some of the best customers in the world, working to solve real and exciting challenges that they encounter. As the Product Owner / Solution Architect you will;

• take ownership and accountability for multiple projects/products, working closely with the internal teams to Implement and support key Agile/SCRUM methodologies,
• build strong relationships with clients stakeholders and subject matter experts as the main technical point of contact in order to solicit complex requirements,
• translate customer requirements into a clear vision and product backlog, writing user stories and balancing these with satisfying customer needs,
• work closely with the internal teams to understand, refine & estimate requirements, using your technical knowledge to ensure that these estimates are appropriate and robust, 

• understand the priorities of work and ensuring that sprint goals are agreed and work with the internal teams to ensure releases are achieved,

• continually collect and analyse feedback from all stakeholder and subject matter experts to identify any opportunities for improving and enhancing projects/products and use this to guide product development,

• Regularly communicating progress on projects and deliverables to both internal and external stakeholders.

• Full-time, permanent role @ 37.5 hours per week
• Flexible working aligned with one of our UK offices
• Overtime work occasionally required to support project/product timelines
• Occasional travel is required to visit clients

• Self motivated and results orientated
• Excellent communication and interpersonal skills, both written and verbal
• Proven ability to take ownership & accountability of requirements/solutions
• Proven experience within a product owner role or similar
• Proven experience within all stages of the product development lifecycle
• Proven experience with JIRA and writing user stories
• Proven experience with Microsoft Office & Google Suite

• Experience with wireframing tools; e.g. Balsamiq, Adobe XD
• Experience with xAPI and SCORM standards
• Understanding of a range of learning technology

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Venus is showing how it’s quite possible to bring DeFi to the masses by striking a balance between the security of decentralization and the ease of use centralized services offer. We were the first algorithmic money maker to launch on the BNB Chain and have remained one of the most popular projects on the blockchain since.

Please do not apply to this role if you do not possess experience in one of the following: capital markets, derivatives, institutional asset management, financial engineering

The current wave of cryptocurrency innovation is centered around DeFi and expanding use cases for its viability. This role is focused on building and executing a product strategy for leading offerings in that ecosystem. You will work closely with other product leaders and ecosystem partners to drive success of your program through sequencing, coordination and execution of product and partnership development and launches.

What you will work on:

• Develop a vision, product strategy, feature set and roadmap to launch offerings in a regulated environment by leveraging innovative infrastructure based on decentralized money markets and stablecoins on public and permissioned blockchains
• Work across business, product, engineering, legal and marketing to deeply understand needs, risks and gain agreement on product requirements
• Assess viability, desirability and feasibility while developing go to market strategies, ROI models and business cases to gain agreement from senior leadership developing new offerings
• Managing multiple parallel projects in discovery and delivery through iterations alongside engineering, and ensuring acceptance of feature releases

Must haves:

• At least 5 years experience as a Product Manager or Engineering Manager within capital markets, derivatives, or some other field related to financial engineering and trading (preferably at large bank or similar asset management environment)
• Conversant in the fundamentals of DeFi

About you:

• You have an engineering or finance degree, prior software engineering or very strong technical work experience in financial markets
• Ideally you have previous technical experience with blockchain technology. You are driven by shipping financial services built on crypto assets and public blockchain infrastructure.
• Relationship builder: Ability to build strong, lasting relationships and make connections across teams and clients
• Urgency: Instills a strong sense of urgency and focus on delivering value for the organization continually within the team.
• Perseverance: Demonstrates resilience and persistence to achieve business outcomes in the face of adversity.

Compensation

All full-time roles can be compensated in crypto, fiat, or some ratio of the two.

"

Read more about the role and apply directly here in our job dashboard in Greenhouse

Pricing TeamYou’d be joining the Pricing Team which sits within the Product organization. We’re responsible for pricing every transaction in the marketplace and for using pricing as a lever to improve customer experience.

Where we are todayWe’re a fast paced team that travels the problem identification → experiment proposal → experimentation → system wide deployment loop in a median time of 2 weeks. It’s not uncommon for us to travel across it within a day or two.

Where we are goingToday, most successful experiments are launched systemwide as an additional pricing policy. But we have 600+ active markets, each of which has unique needs. The future we’re building will allow us to tailor policies to each market using an automated infrastructure. If you join, you’ll be embarking on this journey with us.

As a Pricing Associate, you will:

* Identify opportunities to improve the marketplace experience using pricing by knitting together data and customer conversations

",

"

Read more about the role and apply directly here in our job dashboard in Greenhouse

Pricing TeamYou’d be joining the Pricing Team which sits within the Product organization. We’re responsible for pricing every transaction in the marketplace and for using pricing as a lever to improve customer experience.

Where we are todayWe’re a fast paced team that travels the problem identification → experiment proposal → experimentation → system wide deployment loop in a median time of 2 weeks. It’s not uncommon for us to travel across it within a day or two.

Where we are goingToday, most successful experiments are launched systemwide as an additional pricing policy. But we have 600+ active markets, each of which has unique needs. The future we’re building will allow us to tailor policies to each market using an automated infrastructure. If you join, you’ll be embarking on this journey with us.

As a Data Scientist, you will:

* Identify opportunities to improve the marketplace experience using pricing by knitting together data and customer conversations

",

Senior Product Manager - OTC & Convert (User Growth)

Remote /

Product & Design – Product /

Full-time: Remote

Apply for this job

Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.

Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?

Our OTC & Convert team sits within our Liquidity Strategy team. They are responsible for products for our Retail & Institutional users. Through the Binance OTC & Convert Portal, traders can request for quotes (RFQ) on-demand 24/7. Once traders like the rates they see, they can proceed to confirm trades and receive quick settlement directly into their Binance account.

This is a role perfect for someone who has trading related product experience and who enjoys focusing on increasing user growth.

Responsibilites:

• Work closely with business development, technical team, risk, compliance, legal, big data team etc.
• Mentor and train junior PM and new joiners.
• Deliver world class products for liquidity provision business.
• Work closely with the operations, technicals and designers, as well as legal, compliance, CS and tech support etc
• Track the status of each project and collect feedback from each stakeholder and tracking data system
• Monitor the daily data and analyze the business impact then to influence the product improvements
• Other related duties allocated by the team lead

Requirements:

• 5+ years Product Management experience. 
• TradFi or new age digital brokerage platform experience
• Trading, liquidity product experience with a focus on user growth. 
• Retail & Institutional experience desired.

Working at Binance

• Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry

• Fast moving, challenging and unique business problems

• International work environment and flat organisation

• Great career development opportunities in a growing company

• Possibility for relocation and international transfers mid-career

• Competitive salary

• Flexible working hours, Casual work attire

By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.

Apply for this job

When applying, mention the word CANDYSHOP when applying to show you read the job post completely. This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human RMjYwMDozYzAxOjpmMDNjOjkyZmY6ZmUyMzo0NDNmM

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Flipboard is hiring a remote Growth & Product Analyst. This is a full-time position that can be done remotely anywhere in Canada or the United States.

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Program Manager

Employee Type

Job Description

Job Description: Program Manager (Joint Ventures)

Why Guaranteed Rate is the BEST Place to Work

We’re Guaranteed Rate, the 3rd-largest retail mortgage company in the U.S.and aiming to be #1. We’re dedicated to the idea that belief makes anything possible. In 21 years we’ve gone from start-up to funding more than $100 billion in a single year. Our family is 15,000 people driven to making getting a mortgage the easiest part of the homebuying process. We hire the best people and have the industry’s best technology. (We invented the Digital Mortgage and work every day to create more leading-edge tech). Our HQ is in Chicago, but we’re in every state in more than 850 offices, working to make the dream of homeownership a reality for tens of thousands of people every year. Believe you’d be perfect here? We believe it too, and would love to hear from you.

What Makes Our Team Awesome

We are a gritty group of passionate technologists on a mission to dominate the mortgage world!

The Information Technology Team within Guaranteed Rate passionately and consistently puts our customers first. We are building the latest technology to help create the best mortgage experience on the planet and get your mortgage, your way, anytime, anywhere. Whether that is improving our digital mortgage platform, automating loan coordination and underwriting processes, or building out the latest marketing and customer engagement platform, we’re doing it all. We build high-performing, self-organized, cross-functional agile teams that operate with minimal hierarchy. Information Technology team members hold themselves and others accountable and live and breathe the tenets of autonomy, mastery, and purpose.

What’s the Role?

We are looking for a Lead Project/Program Manager for Joint Venture migrations and business as usual activities, own sprint planning, pipeline, backlog, responsible for managing timelines, budgets, and unblocking issues. Ideal candidate will have strong project management skillset and working knowledge of Agile/Scrum ceremonies.

This person will be the primary contact/coordination point for internal Technology Partners and Delivery Leads, and partnering with Product Delivery manager for project strategy, requirements, and discovery for larger initiatives (Structure /Planning). Role also responsible for oversite and managing testing and deployment activities.

Responsibilities:

• Organizing daily activities based on the goals of the organization
• Working with other departments to develop processes and plans for Joint Ventures program
• Evaluating and assessing the programs’ strengths and weaknesses
• Monitoring projects and overseeing project managers/delivery leads to ensure goals are met
• Meeting with stakeholders to discuss program status and goals

Qualifications:

• 5 years of technical program management experience
• Understanding of software development lifecycle and agile best practices including Scrum, Kanban, DevOps, and CI/CD.
• Ability to communicate effectively with both technical and non-technical audiences
• Familiarity with user story mapping, writing clear acceptance criteria, release planning, etc.
• Excellent written and verbal communications skills
• Excellent interpersonal skills
• Team player, energetic personality, quality minded, focused, committed, able to work independently in a fast paced, changing environment
• Scrum Master Certification or Agile PMI-ACP or PMP Certification preferred.
• Prior experience working with teams focused on mortgage platform solutions is a plus

Other Useful Details

Employee Type

Pay Range

Location

Guaranteed Rate is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason protected by law.

Title: Project Manager

Location: Remote (US Only)

PROJECT MANAGER

WHO WE ARE

The Real Estate and Workplace team at Vox Media is focused on providing great experiences in our offices. We’re managing a complex portfolio of leases, critical infrastructure, and creating experiences for a sophisticated group of office users.

We’re seeking a Project Manager to join our team to help track, document and complete our most important projects and work. We’re looking for someone with experience documenting and tracking projects, running project meetings, engaging with stakeholders and vendors, and working well with other teams.

WHAT YOU’LL DO

• Create and establish centralized project management dashboard
• Translate high level work plans into detailed assignments and deliverables
• Document work plans, with milestones, ownership, due dates, etc.
• Monitor and track progress of project and work plan
• Lead project meetings to get progress updates. Take notes, assign action items, note deficiencies
• Anticipate and identify project risks and recommend appropriate resolutions
• Partner closely with People Ops to report on our work within our department’s project management framework.
• Develop and implement communications plan to stakeholders for major projects. Provide project progress status, delays and issues to customers in timely manner. Ensure that project deliverables meet customer expectations.
• Attend meetings with our partner teams to better understand their needs and projects and how they relate to the work our team is doing.
• Communicate with stakeholders and vendors to get and provide relevant updates and information
• Step in to ensure projects continue to progress when project owners are away or unavailable

WHO YOU ARE

• Meticulously detailed inidual, who is technically astute but also has a mastery of both communication and people skills
• Experience tracking multiple projects in a well documented way
• Process oriented but focused on outcomes (i.e. flexible)
• Great team player
• Strong communication skills, both written and verbal
• Curious self starter with an entrepreneurial approach to work
• Ability to address questions and concerns of project team, management and customers in professional and confident manner
• Work with a Workplace/Facilities team a plus but not required

WHERE YOU’LL WORK

This job is remote. We’re dedicated to the health and wellbeing of all of our employees, and when we reopen, will require everyone who works from one of our offices to be fully-vaccinated against COVID-19. Employees with approved religious or medical exemptions may be subject to additional safety requirements, such as submitting to regular COVID-19 testing and/or wearing a face covering in our offices.

WHY VOX MEDIA?

WHAT WE OFFER

This is a permanent, full-time position. This job is benefits-eligible. We pride ourselves in providing comprehensive benefits to support all of our employees wherever they are in life.

Title: Senior Sourcing Manager, Procurement

Are you looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay a company you can be proud to be with!

The Global Procurement Organization is looking for a Senior Sourcing Manager, Procurement to be responsible for the development and execution of high value procurement related activities and projects globally, with a focus on the marketing category. You will use sourcing tools and processes to facilitate market research, identify optimal procurement scenarios, and lead supplier negotiations, while ultimately driving annual savings targets, improved efficiency, and optimization of Total Cost of Ownership (TCO). You will be encouraged to build strong partnerships with internal and external stakeholders while driving optimal value for eBay.

Role Responsibilities:

• Direct purchases for high value indirect related spend along with ad hoc requests as required by business isions. Partner with internal and external stakeholders to collect and develop key requirements and work to direct into appropriate buying channels to extract maximum value.
• Lead cross functional teams through an end-to-end sourcing project plan for high risk large spend products and services inclusive of financial viability analyses, supplier risk, negotiation plans, and supplier selection. Involved in budgeting process with BU clients. Leads team in understanding how projects fall within eBay strategy.
• Lead sourcing need identification, market research, competitive bid review, and direct negotiations while demonstrating best in class procurement methodologies to ensure efficient TCO.
• Decision point relative to execution of sourcing strategies including RFx, multi-bid, market test, direct negotiations, and catalog negotiations.
• Analyze procurement spend to provide visibility on key savings opportunities and assist in developing a roadmap for achieving savings targets.
• Operate as the Subject Matter Expert on assigned category. Provide category and industry knowledge to key partners including market drivers and suppliers, cost structures and technical improvements.

Requirements:

• 10-12+ years relevant experience across supply chain, with particular focus in strategic sourcing, contract negotiation, competitive price analysis, supplier relationship management and performance management.
• Bachelor’s degree required, MBA desirable, including additional applicable work experience. Strong track record delivering Marketing procurement results in a highly dynamic environment.
• Relevant experience leading end to end sourcing projects including need identification, market research, competitive bid reviews, direct negotiation activities, supplier selection, and on-boarding.
• In-depth knowledge of industry and market trends including analysis of market drivers, cost structures and technical improvements.
• Strong executive presence with ability to step in and lead major initiatives while driving outcomes across all levels of the organizational hierarchy, including the C-suite.
• Outstanding interpersonal skills including ability to communicate effectively, form relationships, anticipate needs, and negotiate successful outcomes.
• Must be a self-starter, imaginative innovator, ambitious, driven, internally motivated, and results oriented.
• Able to demonstrate critical thinking and ability to execute on strategies while demonstrating outstanding planning, problem solving and decision-making skills

Benefits

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

The Mobalytics mission is to create the ultimate gaming companion, providing powerful tools that enable all players to step up their game and be their best selves. In the last four years we have gone from just servicing League of Legends players to empowering players of different genres through Teamfight Tactics, Legends of Runeterra, and Valorant. We’ve achieved a lot but there is so much we can accomplish with the right talent onboard. We need razor-sharp, experienced, and responsible professionals who can help us grow and evolve from a small adventurous party into a disciplined raid team who can conquer any challenge.

We consider ourselves a gaming company even though we don’t make games because we work hand-in-hand with world-famous developers. We love these games and are members of the communities that make them thrive. What we do is not for the faint of heart. Working in a startup is hard, unpredictable, and demanding. Only the most passionate people thrive. Your love for video games, your expertise in your craft, attention to detail, and your dedication to a great user experience will take you far with us.

As a Product Owner, you will own the strategic direction of new game products. You will lead the team of engineers, and designers to build products that drive the learning outcomes unique to the game community. In this product leadership role, you’ll be making strategic recommendations to Mobalytics executives for the next game products that should be launched.

• Define and execute vision and strategy for Mobalytics products, as well as for broader strategic initiatives at the company aligning to company objectives.

• Lead the ideation, technical development and launch of innovative products for gamers.

• Define and analyze metrics that inform the success of products.

• Work with cross-functional product, engineering, design, business, marketing and customer stakeholders to develop and drive a long-term roadmap.

• Be a leader of your own team of engineers and designers

• Set processes and standards that enable the team and organization to consistently deliver strong outcomes.

• 5+ years of product management experience.

• More than 2.000 hours of game-playing experience.

• Deep understanding of the game market despite the platforms and devices.

• Strong knowledge of game mechanics.

• Proven record of successful product outcomes.

• Experience designing user interfaces, including creating examples through wireframes and mock-ups.

• Communication and presentation skills.

• Organizational and analytical skills.

• Fully remote job - we're a remote company from day one. We've figured that being remote is cool 5 years before COVID made others learn it.

• Flexible working hours - except for scheduled meetings, we don’t have a working schedule or the required amount of working hours. Mobalytics is not about time spent on achieving results but about results themselves.

• Home Office bonus after trial period.

• Salary paid in USD, no matter where you are in the world.

• 14 Vacation Days + 2 more weeks of company-wide vacation in Dec-Jan.

Location: Remote

Work anywhere in the US, must live in the US

ABOUT THE COMPANY

A leader in online education, Continued is composed of passionate iniduals dedicated to providing an exceptional learning experience that enhances the lives and careers of the professionals we serve. We are fast-paced, nimble, and laugh a lot. We all work from home offices in various locations across the country. We are dynamic, engaged, highly motivated, and highly skilled. We are passionate about our work and our professions and we're looking for another team member to join our cause. We are certified as a great workplace, ranked #100 in Fortune's 2022 Best Small & Medium Workplaces for Millennials, ranked #86 in Fortune's 2021 top 100 Medium-Sized Workplaces in the US and ranked #13 in Fortune's 2020 top 25 Small & Medium Workplaces for Women by the independent analysts at Great Place to Work®. Learn more about us at continued.com and parent company lacallegroup.com.

We celebrate erse voices within our organization and in the professions we serve, and we welcome and encourage applications from candidates of all backgrounds. We strive to be an inclusive workplace where our team members feel empowered and supported in their careers. We do not discriminate based on race, ethnicity, national origin, sex, gender identity, sexual orientation, religious creed, disability status, veteran status or age. We are also committed to paying our team members at fair rates based on their skills and experience.

ABOUT THE POSITION

Reporting to the CEO, the Chief Product Officer will establish our product innovation, development, and management capabilities as world-class benchmarks for exceeding customer needs and satisfaction. This role will further build and expand the product discipline as a core competency for the organization and a key differentiator in the category. The position requires achieving high levels of team member engagement, while contributing meaningfully to our culture.

• Full-time W2 position, work core U.S. business hours in your time zone
• Ability to fulfill the job requirements with or without reasonable accommodations
• Work from your home office
• Company-provided MacBook Pro, internet stipend, etc
• Must be located in the United States and be legally eligible to work for us
• Travel is required for an annual company meeting, and several executive and team or project meetings during the year
• We offer comprehensive medical, dental, and vision group health insurance, flexible spending accounts, telemedicine, accident insurance, and more
• We offer 21 days of flexible paid time off per year (increases with tenure) as well as your birthday and holidays (you may substitute any of the standard holidays for another public holiday such as bank/school or other regional or religious holidays)
• We offer a 401k match, professional development, charitable gift matching, robust wellness programs, and more

RESPONSIBILITIES

• Define the overarching product vision, strategy, and 5 year rolling roadmap(s) consistent with the company's overall strategic objectives.
• Assume day-to-day leadership of the company's product management functions including responsibility for existing product lifecycle management and educating/supporting both the overall product and the product team throughout the organization.
• Create and implement a Product Innovation Process that focuses development resources on projects that support the brand and strategic vision for the continuing education business while supporting key performance objectives, with input and participation from key stakeholders across the organization.
• Lead and provide support to a team of senior product managers who have accountability for executing on the following responsibilities: 
  • Identify key products and features required for markets served, positioning, and honing each company's competitive advantage through innovation.
  • Establish a market research strategy and roadmap for optimization of existing products.
  • Track the competitive landscape, maintaining an updated competitive analysis, and tracking relevant market trends.
• Lead the product team to pursue a deep understanding of user and customer needs through research and data analysis.
• Build, mentor, and manage the product team including product managers and UX designers, and nurture a customer-driven product culture.
• Collaborate with the CTO and CMO to establish a shared understanding of product growth and strategy and the necessary tools and resources required to implement the strategy successfully.
• Lead and develop a comprehensive content and growth strategy that not only maximizes our competitive advantage but also customer satisfaction and delivery on our brand promise.

REQUIREMENTS

• 15+ years of progressive product management experience, including 10+ years of supervisory experience, ideally in a subscription business.
• BA/BS degree; advanced product certification preferred.
• Natural leader with a track record of success advancing the overall product strategy of a business.
• Strategic insight into the market and ability to ideate and translate client requirements, organizational challenges, and market trends into actionable product strategy.
• Success designing and implementing a strategic and operating approach, infrastructure, cadence, plan and process – with key metrics - created to increase organizational clarity, accountability, pace and delivery.
• Experience attracting, developing, mentoring and retaining a high performing team.
• Exceptional communication skills that are transparent, appropriately challenging, and conducive to an environment where issues are identified and resolved.
• Competence in technology disciplines, opportunities, and constraints to bridge both the business and technical aspects of satisfying the customer need.

PERFORMANCE MEASUREMENTS

The Chief Product Officer's success will be measured by the following metrics:

• Meet/exceed annual revenue, expense, and profitability targets;
• Increase in overall organizational product lifecycle clarity, pace and delivery, expressed in metrics such as timely release of quality products/services, customer engagement, customer satisfaction, and market penetration as a leader in online learning solutions; and
• Developing and executing a solid product vision and strategy aligned with overall business strategy across our companies with an infrastructure for innovation and user insights.

TO APPLY

To apply, please submit a cover letter with your application. In your cover letter, we'd love to hear about: 1) why you would make a great addition to our team; and 2) a project that required qualitative and/or quantitative consumer research and how you applied that research to create/develop a ‘lovable' product/service.

Title: Senior Director, Launch Operations & Supply Chain

Location: Remote

The Role

Kasa is seeking a seasoned, entrepreneurial leader to join us as Senior Director over our Launch Operations & Supply Chain teams. This is a dynamic, growing team of 40+ iniduals who manage the full scope of Kasa’s new property openings through the design, planning, installation, and launch phases. This role also oversees Kasa’s global supply chain and procurement efforts across the company’s rapidly growing portfolio of tech-enabled short term rental apartments, boutique hotels, and vacation rentals. Reporting to the VP of Operations, the Senior Director will set the strategy for all of Kasa’s launch and supply chain operations to optimize the team’s quality, precision, and efficiency with successful property launches. The Senior Director, Launch Operations & Supply Chain is a key contributor to Kasa’s company-level operational strategy and sits within both the operations leadership and company-level leadership teams. This role is remote, with opportunistic travel (~20%) expected to stay informed about the team’s on-the-ground experience and Kasa’s approach to launches and property support.

About the Team

This role is a member of Kasa’s Operations Leadership Team as well as the company’s Senior Leadership team. Kasa Operations manages the full end-to-end delivery of our “rarely seen but always felt” tech-enabled hospitality to guests in dozens of cities across the US, and manages properties with as few as five or as many as one hundred Kasa units. Your peers lead our locally and regionally organized field operations, our fully remote 24/7/365 guest experience team, and hospitality program management experts.

As the Senior Director, Launch Operations & Supply Chain, you will also work cross-functionally across Kasa, especially with partners in Real Estate and Marketing, to ensure that our launch and supply chain efforts are coordinated with Kasa’s broader growth and revenue performance objectives.

Experience

• Many years of progressive management experience in strategy or operations roles and experience leading multi-layered, multi-functional teams, ideally in a hospitality, real estate, or entrepreneurial businesses
• Several years in a role overseeing the launch of physical properties or facilities, preferably at a company with a rapid growth history
• You are a goal-driven strategy setter, learning about all aspects of a problem statement and then proposing a clear and achievable path forward
• You know the importance of “getting into the field” in order to understand how strategy collides with reality, and because it helps you to connect more deeply with your team
• You enjoy environments where the only constant is constant change – you are dynamic, optimistic, and adept at leading teams through rapidly evolving business environments
• Whether or not you have worked in a startup before, you have an entrepreneurial orientation and a track record of putting aside long-held norms and standards to try innovative new approaches
• You are analytically adept and inclined to “measure what matters”, seeking out clear and quantitative leading indicators you can use to assess a team’s performance against their goals
• You are comfortable interpreting nuanced financial data and can hold your own in managerial accounting conversations or projects to find cost efficiency
• You have an aversion to workplace politics and always put your cards on the table and collaborate to find the best solution, even with teams who might naturally have a different priority
• You are a perceptive and empathetic developer of people – you help people understand their key strengths and weaknesses, and can create energy and cohesion in a highly erse team. You are able to bring out the best in both “left brain” and “right brain” focused iniduals

Plus if…

• MBA degree or commensurate management consulting or strategy experience
• Direct experience in hospitality, short-term rentals, or an innovative property management business
• Extensive experience in project management (maybe you even have a PMP certification or equivalent educational background) and establishing and using launch budgets for physical projects
• Meaningful experience working with or managing multifaceted supply chains

In one year, you will succeed at Kasa by having:

• Overseen the launch of thousands of new Kasa units on time, on budget, and with perfect execution
• Built Kasa’s launch process for multifamily apartments, hotels, and single family vacation rentals into a well oiled machine that meets the needs of Kasa’s property partners
• Elevated our project management capabilities into a profit center of their own, enabling us to pursue more complex launch scenarios with confidence
• Built a robust supply chain and vendor for the next phase of Kasa’s scaling, able to operate with flexibility and efficiency for both new launches and ongoing resupply
• Expanded the team’s culture of excellence and collaboration and helped to strengthen the integration of LaunchOps & Supply Chain with other parts of the business

Day in the life of the Senior Director of LaunchOps & Supply Chain

The LaunchOps and Supply Chain team of 40+ people covers a wide span of different responsibilities which include:

• Management of Kasa’s growth pipeline in partnership with Real Estate
• Design and budgeting development for late stage pipeline of prospective new properties
• End-to-end project planning and management for all launches and expansions
• On-the-ground installation of furnishings, equipment, and technology into every Kasa unit and property
• Pre-opening and post-opening general management for hotel properties through a Task Force team
• Setup and management of utilities, insurance, wifi, security, and vendor services for each property
• Collection and documentation of operational details of each property using Kasa’s proprietary data models
• End-to-end furniture, operating supplies, and hardware tech supply chains, including 3PL warehousing and deployments
• Ongoing procurement support to all Kasa properties for the restocking of consumables and replacements of furniture

Across these many disciplines, you will be held to three primary goals:

• Quality – measured through the experiences of the first guests who stay at each property, as well as the NPS of the property partners and building residents
• Efficiency – measured through our ability to achieve target budgets and timelines and be competitive with industry standards
• Flexibility – measured through the breadth of different scales (number of units) and scopes (degree of renovation/design, type of unit) that the team can confidently be deployed against

As a senior leader, your primary goal is to ensure that your department is focused on the most important priorities that will help achieve the above goals. Your days will break down into four equally important areas of focus:

• Setting a strategic direction – understand our company-level strategy by working with your cross-functional leadership team peers and translate this strategy into the projects, priorities, and initiatives within your team
• Working alongside the team to drive execution – get your hands dirty and observe how things translate at the ground floor, whether this means joining a new build or launch, jumping into a weekly project planning meeting, helping audit a warehouse, or chatting with guests at a grand opening event
• Coaching and developing your team – you understand that senior leaders are only effective by leveraging the talent on their team, and constantly seek to empower, develop, and hold your team members accountable to big and exciting goals
• Leading across Kasa – getting involved in strategic and tactical ways with teams beyond LaunchOps & Supply Chain in order to gain a more holistic appreciation for what Kasa is building, which you can take back to your department

Benefits

• Remote Work: With flexibility as a core value, and over three-quarters of the team working remotely, Kasa employees are able to work from anywhere!
• Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a 50% discount on any night for friends and family
• Generous Stock Option Plan: We believe the success of our business should be shared with our team. As you grow with us, we increase the opportunities for you to become part-owners of our company.
• Flexible PTO: Full-time exempt Kasa employees are encouraged to take time off as they need and see fit, ensuring that it’s not disruptive to their work.
• Cell phone reimbursement: We reimburse a portion of your monthly cell phone bill to say thanks for using your personal phone during the workday.
• 401(k) plan: As you invest in yourself and your future, Kasa invests in you too: we match 50% of the first 4% of deferred salary.
• Leadership coaching: A growth mindset is a core value for Kasa. One of the ways we deliver on it is by offering complimentary external leadership coaching to Kasa team members.
• Competitive Salary: We offer base salaries at or above market rates plus additional earning opportunities based on the position
• Health Coverage: We’ve invested in comprehensive health insurance options to help when you need it most

Who We Are

Kasa is building a global accommodations brand unlike any other. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well priced, trustworthy, and that offers a large selection of great locations. Our guests enjoy seamless check-ins, spacious apartments, and attractive amenities, helping them feel right at home. If anything comes up, our remote guest experience team is available 24/7, ensuring our hospitality is always felt, though rarely seen.

Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays. Our products and systems unlock unparalleled flexibility to operate anywhere from a few Kasa to a few hundred Kasas in any type of building, in just about any location. We currently have Kasas in over 17 states and are expanding into new markets all the time.

All of this is made possible by our team members, each of whom plays a critical role in fulfilling our vision and mission. We strive to foster a culture that values feedback, support, and collaboration throughout the organization. As a remote-first company, we work hard to bridge the gap of distance through initiatives that foster connection across Kasa. A few examples include lively All-Hands meetings, department get-togethers (online and in-person), and teamwide celebrations of important milestones. We offer benefits that encourage team members to stay at Kasa properties to experience our product firsthand and meet local team members when nearby. Guests are crucial to Kasa’s mission. Accordingly, every new Kasa team member gets trained in our Guest Experience Akademy during their onboarding.

Our team is fortunate to have erse backgrounds, personalities, and experiences united by a commitment to excellence and passion for our industry. If Kasa’s vision and culture speak to you, and you’re up for the challenge of building a company on the cutting edge of real estate, we would love to have you on our team!

Kasa Living is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the form i-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here.

Title: Senior Growth Product Manager

Location: Remote

About mParticle:

mParticle is the leading independent customer data platform. We are focused on the infrastructure layer of a Company’s growth stack. Developers, engineers, product managers and marketers choose mParticle to simplify the flow of customer data between systems and applications, breaking down data silos and improving customer experiences. We work with big players and small, fueling the customer success of brands like NBC Universal, Spotify and Airbnb. We’re growing fast and offer smart, talented iniduals an opportunity to be high impact players as we scale and achieve our vision for being the world leader in this space. We care deeply about culture and our people, creating a place where you can do your best work and love doing it!

Recognized as one of Crain’s 100 Best Places to Work in New York City and one of Wealthfront Career Launching companies of 2021!

As the Senior Product Manager for Growth, you will own the product led growth vision and strategy for our core product line. You will work to understand our key technical and marketing users, define their onboarding and trial experience, and strive to make it awesome. You will deliver solutions and improvements that balance strategic opportunities with tactical wins in rapid innovation cycles.

You will work closely with some of the most renowned brands to understand their goals, strategies, and problems dealing with the dynamic and evolving landscape of managing customer data. You will lead mParticle through problem discovery, validation, and delivery of solutions that help customers make their business personal for their consumers.

What you’ll be doing:

• Customer Empathy – Understand and analyze erse needs from our customers, think strategically, and lead with data-driven decisions.
• Decision Maker – Make the hard calls to effectively prioritize the roadmap to focus and align with our long term product led growth vision.
• Technical Fluency – Leverage your deep understanding of developer experience and software development to deliver solutions that delight our developer community.
• Organic Leader – Be the champion to manage development timelines with transparency, consistent high quality, and iterative delivery that inspires the rest of the PM team to follow.
• Versatility – Balance long-term growth, near-term wins, and execution. Be excited to wear many hats as the company goes through hyper startup growth.

What we’re looking for:

• 7+ years of product management or related experience at software technology companies.
• Experience managing Growth of B2B or B2C SaaS products.
• Experience thinking with funnels, and optimization using customer feedback, data, and metrics.
• Experience managing a portfolio of features, with transparency and visibility into progress and planning.
• A proven track record of success in balancing many priorities and requests across multiple teams and stakeholders to accomplish great things.
• Familiarity with open source development
• Excellent written communication and presentation skills for audiences across skill levels and technical aptitudes.

What’s in it for you:

• 100% company paid health care (medical, dental, vision) for employees enrolled in our baseline plan with affordable cost sharing options for your dependents. We make certain you’re protected, have the options you need for care, and that it’s affordable for all.
• If you’re enrolled in our high deductible plan, we fully cover your deductible through annual Health Savings Account contributions which are yours to keep. This is for both iniduals and for those with dependents.
• A truly flexible work environment with unlimited vacation, 11 paid company holidays, and quarterly mental health reboot days. This also includes a hybrid work model that provides you the opportunity to design your work in ways that support you and your family.
• Free mental health coverage through our partnership with BetterHelp which provides you and your dependents with unlimited counseling sessions – all at no cost to you.
• An ownership culture where everyone receives stock options and can fully participate in mParticle’s success.
• Parental leave for maternity (12 paid weeks) and parental leave for the supporting parent (6 paid weeks) and real encouragement to take that time to bond as a family.
• Generous wellness programs, learning and development opportunities, pet insurance for our furry family members, and so much more!
• Here at mParticle we embrace the differences that make us unique. We are dedicated to building an inclusive environment that fosters respect and celebrates an array of backgrounds and perspectives.

The pay range for this role is $165,000 – $200,000 for Colorado candidates and pay will be commensurate with experience. Pay ranges for candidates in other locations other than CO may differ based on the cost of labor in that location.

Employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

vidIQ is hiring a remote Product Designer. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

vidIQ - Chrome extension for YouTube video creators.

National Operations Manager

at Citizen

Remote – Anywhere

About Citizen

Citizen is the No. 1 public safety app in the U.S., with a mission to make the world a safer place. Citizen provides 911 alerts so people can use their phones to keep themselves, and the people and places they love, safe. Citizen has notified people to evacuate burning buildings, deterred school buses from nearby terrorist attacks, and led to the rescue of kidnapped children and missing people.

Citizen’s 911 alerts are accompanied by live stories, real-time updates, and user-generated content so app users never have to wonder why there are helicopters overhead or fire engines passing by. By broadcasting from the scene of an incident, communicating with one another, and reading live updates, communities are empowered by Citizen. We act fast, break news, and give people the immediate information they need to stay safe. And we’re just getting started.

Our paid product—Citizen Protect—is a first-of-its-kind personal safety subscription that allows users to reach a digital guardian 24/7 for $20/mo. Subscribers have used Citizen Protect to de-escalate tense domestic situations, guide emergency response to remote hiking locations, travel safely on late-night walks and Ubers.

Already relied on by millions of people every day, Citizen will expand even further across the United States this year to keep more users safe and informed. We’re looking for hardworking, mission-driven iniduals to help bring Citizen to hundreds of cities nationwide.

Citizen is backed by Sequoia Capital, 8VC, Founders Fund, Goodwater Capital, and Greycroft and has raised $100M+ in VC funding.

About the Team

The Central Operations team is Citizen’s 24/7 newsroom. The talented, detail-oriented, and creative iniduals on this team are the frontline of our business. Every incident created in the Citizen app is managed by a member of the Operations team. Citizen’s Central Operations Team consists of former journalists, copywriters, content creators, and first responders, who all have a passion for keeping their communities safe and informed.

Role Description

Citizen is searching for a National Operations Manager who will play a key role in leading our mission critical 24/7 Central Operations team. In this role, you will lead a high-performing team of analysts and writers motivated by keeping millions of our users safe and informed. As a team leader you will cultivate happiness while guiding the team through feedback, mentoring, development, and engagement. You will report to our Head of Operations and aid in setting team goals while using data to effectively measure them.

Please note that we run a 24/7/365 operation and candidates must have the flexibility to occasionally work weekends.

Responsibilities

• Set and clearly communicate direction and goals with regular coaching and feedback for continuous performance improvement.
• Ensure team members are happy, effective, and growing in their career and work experiences.
• Support a team of 20+ accountable by overseeing the handling of major incidents that require urgent / sensitive handling while showing empathy.
• Monitor operational metrics and response times and redirect team activities as needed.
• Work with leadership to set team goals and establish reporting processes that ensure leadership is always in the loop.
• Partner with cross-functional peers to ensure best practices are shared and the entire Operations team is operating at the highest standards.
• Help build the team and broader company through management projects such as recruiting, training, defining policies and processes.
• Research and verify reported information on key events to ensure accurate alerts are shared with the Citizen network.

Requirements

• At least 1 year of direct people management experience for a team (preferably in a fast-changing environment and/or a start up).
• Superior leadership skills with proven ability to effectively manage and develop a erse group of people into a cohesive high-performing team.
• Strong operational background and a track-record of analytically setting goals and then leading, inspiring, and motivating others to deliver and measuring results.
• Flexible to constantly-changing priorities and managing multiple tasks simultaneously within tight time frames.
• Experience working in a Newsroom / Safety / Security operations center is a plus.
• Experience managing in a remote environment is preferred.

Citizen offers a competitive benefits package including medical, dental, vision, flexible spending accounts, paid time off, company holidays, stock option plan, commuter benefits, and various wellness perks.

Citizen is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class.

We are ElectroNeek

ElectroNeek empowers IT Service Providers to bring complex Hyperautomation technologies to 200M+ small and medium-size clients with no-code tools, partner-centric support, and disruptive business models. With customers ranging from boutiques and newcomers in the automation-as-a-service industry to established market players like Xerox, Compasso, and Ricoh, ElectroNeek provides best-in-class services including ultimate GTM support by vendors.

Role description

Our explosive growth has opened up a host of new opportunities; we are presently seeking a Product Owner to join our rapidly growing team of experts who will be responsible for maximizing the value of our ElectroNeek products and help us continue with our rapid scaling.

You will be responsible for a fundamental system we develop that combines customer access management, a role-based data model, and billing details. You will be responsible for the data model, data consistency, user experience, and, of course, for bringing new features and ideas to life.

Responsibilities:

• Maintain the consistency and integrity of the customer data;
• Cooperate with business units to manage customer (internal and external) access;
• Collaborate with other Product Owners to launch new features and develop the access system for new features;
• Build a data model reflecting the nuances of the business;
• Define product vision and growth opportunities;
• Work with the R&D team to create a strong end product;
• Nurture ideas and solutions to existing customer problems;
• Create user stories, acceptance criteria, release notes, and communications;
• Determine roadmaps for products in the creation phase;
• Prioritize and maintain the product backlog;
• Take a primary role in inspecting and evaluating product progress through each iteration;
• Schedule and lead meetings to identify issues and fixes for projects;
• Product success KPIs management;
• Anticipating client needs;
• Acting as a primary liaison;
• Product development expert support for all engaged departments (Sales, Customer support, Marketing etc.)

• A fully-remote, tech-enabled environment
• Weekdays from 10 AM to 7 PM EST
• Stable competitive salary
• Stock Option plan
• Days-off and vacations
• Free English courses

• 3+ years as a product owner or product manager of an access management system or billing system
• 5+ years of progressive experience in software development companies
• Knowledge of popular data structures and protocols - JSON, XML, HTTP, REST, and more.
• Knowledge and practical experience with various APIs
• Excellent knowledge of Scrum and Agile Methodology,
• Excellent knowledge of Software development lifecycle
• Structural thinking and the ability to give a clear reason behind any proposed change
• Fluent English

Soft skills:

• Enthusiasm for working in a high-profile, fast-paced startup culture.
• Strong assertive communication skills and ability to build relationships
• Ability to multitask and prioritize between competing activities
• Ability to work with large teams
• Responsible and self-motivated
• A can-do and problem solving oriented attitude

Dragonboat is the fastest growing product portfolio platform.  We help product & engineering teams create products that drive positive business outcomes. Our customers build some of the  most cutting edge products on the planet using our platform to manage their roadmaps.  

As the leader in the product portfolio management category, we help our users ditch complicated spreadsheets used to track roadmaps, objectives and progress. The Dragonboat SaaS platform simplifies this process by connecting objectives to roadmaps across a portfolio of products.  We do this so that Product Managers, Program Managers and Product Ops professionals can spend more time delivering amazing products - and less time managing numerous tools and spreadsheets. Our product also offers unparalleled visibility into objective and roadmap progress which is easily shareable with key stakeholders around the organization (think, CEO’s, CMO’s, CPO’s, CTO’s etc). 

Our investors include top tier venture funds like Insight Partners, legendary founders & CEOs. 

Dragonboat is a remote native company with teams in Portugal and the US. Our success depends on our ability to create a erse, equitable and inclusive environment. We're committed to attracting, developing, retaining and promoting a erse workforce. We encourage people from underrepresented backgrounds and all walks of life to apply. Come grow with us at Dragonboat!

In this role, you will be helping us revolutionize how product and engineering teams deliver products to market.   Integrations is our fastest growing area of innovation. 

• Create great product(s) with a simple experience that addresses the workflows of our key personas.

• Identify new insights and partner with senior leadership to shape Dragonboat’s integration offerings

• Collaborate with the Go To Market team to deliver new products to our customers and personas - product managers, product operations, product executives, and everyone they collaborate with.

• Conduct user research and testing to understand needs and wants. 

• Collaborate with design, engineering, customers and other internal teams to build and iterate on products.

• Collaborate/educate sales, marketing and customer success on how Dragonboat helps customers achieve their goals. 

• At least 2 years of experience with integration technologies including consuming and building APIs; prior success integrating with APIs to solve large-scale customer business problems

• Experience with developer portals, integration documentation, SLAS etc.

• Deep understanding of how to build impactful Saas products using agile methodologies

• Deep understanding of how to use data to inform decision making

• Experience in fast-paced, start up environments

• Experience with engagement products (pendo, amplitude etc). 

• Result driven with strong ability to balance speed and impact 

• Collaborative and effective in leading remote teams

• Exceptional communication skills.

• BONUS: experience with product management or portfolio management platforms 

Perks

• Remote native company with flexible schedule
• Competitive compensation
• Stock options
• Health/dental/vision insurance
• Annual company trip to a destination of the team's choice 
• 401k matching program (US)

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Nós adoramos trabalhar na Dragonboat, e esperamos que tu também! Podes esperar: 

• Empresa Remote native com horário flexível
• Remuneração competitiva
• Stock options
• Seguro de sáude
• Viagem anual da empresa em destino à escolha da equipa
• Subsídio de alimentação

Figma is hiring a remote Data Scientist - Product. This is a full-time position that can be done remotely anywhere in the United States.

Figma - A design platform for teams who build products together.

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FormAssembly is hiring a remote Product Manager. This is a full-time position that can be done remotely anywhere in the United States.

FormAssembly - The leading web form platform for you.

About Decimal

Our mission is to solve accounting operations for small to mid-sized businesses (SMBs). Currently, 60% of the 6 million SMBs in the United States say they are unhappy with their accounting operations: it's a mess of disconnected processes, technology, and people. To solve this need, we take over our clients’ accounting operations by pairing our people with our technology platform that unifies financial data, workflow, and communications. The Decimal platform helps automate large chunks of repetitive manual processes and manages the completion of work that can’t be automated. 

We are well-funded (we just closed our $9.2mm seed round), capital-efficient, and building for the long term. This is a great opportunity for you to join a fast-growing tech company that is fundamentally changing an outdated, slow-moving industry. Decimal is headquartered in the cloud which means we invest in full-time remote work from your home office. We have communities of remote employees across the US - join our team and see why we are so excited to work here!

About your role

As a Product Operations Specialist at Decimal, you will be responsible for building and driving the adoption of the cross-functional systems that help Decimal run better. In this role, you will analyze and improve our technology, processes, and documentation. As the bridge between product and all other teams within the company, we’re responsible for surfacing insights that impact the usage of our product and optimizing the success of new product releases.

In this role, you will report to your team lead, working in a team environment highly focused on tracking and improving the systems that empower your colleagues across the organization. We’re excited to see what you’ll contribute to our positive, collaborative culture and how you’ll learn and grow together on a team with the potential to make an impact in our industry.

What you’ll do 

• Work cross-functionally with product, client success, and sales to review existing systems architecture, and help plug gaps in our documentation

• Own the management, adoption, and improvement of our internal systems, including reporting, analytics, and internal documentation

• Collect user feedback that drives system innovation

• Track KPIs, benchmarks, and expectations and ensure adoption across business lines

• Assist with in-flight system implementations and identification & requirements gathering

• Be a champion of team frameworks and methodologies and ensure team adoption 

• Develop a deep understanding of all teams within the organization and the underlying systems that drive their work

Qualifications

• Minimum of 3-4 years of experience in Product Operations or similar role

• Excellent client service, verbal and written communication skills

• Comfortable with ambiguity within a hyper-growth, startup environment

• Passion for technology and a desire to use technology to streamline business operations and improve user experience

• Experience with SQL, Retool, Looker, Reverse ETL (Hightouch/Census), Integromat/Zapier or RPA, a plus, but not required

Benefits

💪 Competitive salary

💰 401K retirement savings plan

🚑 Health, dental and vision insurance 

👩‍💻 All equipment is provided by Decimal

🚀 Flexibility to travel and work anywhere that suits you best 

🏝 Time for life - unlimited vacation policy and paid holidays

🏆 Recognition for the work you do and the success of our team

Decimal is full of passionate people who are driven in a variety of disciplines—and each of them brings their unique perspective to everything they do. We hope you’re feeling excited about the role and our team! Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in Decimal’s mission and can contribute to our team in a variety of ways—not just candidates who check all the boxes. We want people to feel comfortable expressing their true selves and to come, stay and do their best work here.

Creating a safe and inclusive workplace is critical to the success of our company and of our employees, so it’s our aim to recruit, hire and promote without bias against race, color, religion, sex, sexual orientation, gender identity, marital status, veteran status or any other status protected by applicable law. As we learn and as we grow, we’re committed to ensuring that these ideals are at the forefront of everything we do.

Gray is a human-centered digital services company with a mission to transform critical government services using design and technology. We partner with government agencies to deliver digital solutions that are purposeful, trustworthy, and meet the needs of millions of Americans. We're looking for the most tenacious and mission-obsessed team members committed to nurturing a people-first culture and reimagining how the government serves its citizens.

Our PrinciplProduct Manger will work directly with The U.S. Department of Veterans Affairs and Accenture Federal Services Services to modernize and improve GI Bill claims processing for veterans, service members, and dependents. As a key member of the team, you'll contribute directly to impactful new product design and digital services transformation that empowers government agencies and civil servants to better serve the American people by delivering a best-in-class user experience. 

You are a team player who knows how to collaborate with many different teams and stakeholders, and prevent technical bottlenecks. You are a self-starter who never stops learning and helps their team perform at its best.

Are you passionate about untangling and redesigning government services to better serve Americans? Do you strive to do meaningful work with a company that cares about its people's well-being? In that case, Gray is the right company for you. 

• Analyze an organization and design its processes and systems, assessing the business model and its integration with technology
• Assess current state, identify customer requirements, and define the future state and/or business solution
• Research, gather and synthesize information
• Client facing role that requires initiative and follow up to ensure all client requirements are documented, detailed, and handed off for new product build.

• Education Requirements:
  • Master Degree (10 years of additional relevant experience may be substituted for education)
  • Degree in engineering, or a related scientific or technical discipline is required.
• Years of experience: 10+ years product/business analyst experience. 

• Significant experience with the analysis of business, functional, technical, activities, and new product development. Responsible for working with users and customers to document and strategize and execute new product development and technical business improvements. 
• Requirements gathering/elicitation
• Meeting facilitation
• Product demonstrations
• Requirements traceability
• Requirements documentation
• Agile software development lifecycle (experience building and managing user stories based on business, functional and technical requirements)
• Data analytics
• Wireframes
• Process Flows
• Process Improvement

• Mission and values-driven - passionate about prioritizing Gray’s values and mission to transform how the government serves its citizens.
• Positive can-do attitude - can navigate challenges and find solutions while being tenacious, optimistic, and results driven. 
• Self-starter with a bias for action - works well without a lot of direction and thrive on being accountable to discover problems, create goals, and execute plans.
• Resilience - dependable in the face of adversity and handle uncertainty and obstacles with grace and elegance.
• Collaboration - embrace differing perspectives to make better decisions and collaborate effectively with people of erse backgrounds and cultures. 
• Passion - strong ability to motivate and inspire people to do their best work. 
• Communication - exceptional written, verbal, relationship building, and emotional intelligence skills.
• Curiosity - constant desire to learn and improve.
• Analytical thinking - in search of the truth and can dig into data to make reasoned decisions objectively.
• Integrity and selflessness - treat people with respect, take a stand yet commit even in disagreement, and are known for your candor and sincerity.

$140,000 - 175,000 Base Salary + Benefits + Growth Potential

Gray is an experienced team of dreamers, doers, and change-makers brought together by a shared commitment to doing work that matters, solving big problems, and upholding Gray's mission and values in our daily interactions.

While our headquarters is in Boulder, CO (recently named the best place to live by U.S. News), we are a remote first company and you're free to work where you work best, anywhere within the US.

We care about the happiness of our people. We offer an industry best benefits package and cultivate an environment of empowerment, autonomy with accountability, and a commitment to a healthy work-life balance. Join our team and help defend our vision to deliver meaningful work and a people-first culture.

“If you want to build a ship, don't drum up the people to gather wood, ide the work, and give orders. Instead, teach them to yearn for the vast and endless sea.”

Here are highlights of our benefits package:

Competitive Compensation - We monitor industry salaries annually and make sure we’re paying in the top tier based on skills and experience, for every position at the company. Base salaries are standardized on the Colorado market (our headquarters).

Remote-Friendly - We hire the most talented technologists from across the country and are committed to being a remote-first company. We want you to perform at your best, and promise to help you feel comfortable and connected wherever you call home.

Flexible Work Schedules - We treat our people like adults and trust you to manage your schedule. We offer flexible hours to align with your work style. 

Unlimited Vacation - Taking time off to promote health and wellness is crucial to your well being. There's no prescribed vacation or sick day policies. If you’re feeling under the weather or need a mental health day, take time to recharge, it's good for you!

100% Health Coverage - We pay 100% of your medical, dental, and vision insurance premiums. 

401k Match - Saving for retirement and investing in your financial future is important. That’s why Gray matches 401K contributions up to 6% of your salary. 

Professional Development - We want to invest in your growth and development. If you find a class, conference, or opportunity to advance your skill-set, we will help offset the cost up to $2,000.00 per year.

Wellness Allowance -We want you to do your best work, and we know that your health and happiness are critical to making that happen. We offer up to $50.00 per month reimbursement toward whatever it is that heals you-yoga class, acupuncture-you name it!

Publishing and Speaking Opportunities - We encourage you to be thought leaders and share your knowledge and expertise. Let's build a more interconnected, erse, and prosperous digital services community together.

Swag Budget - New hires receive a gift certificate to Gray’s curated online store of branded merchandise. We promise it’s quality merch you’ll enjoy. Take a peek and see for yourself. We’re regularly adding new products.

Tech and Tools Allowance - You choose whatever technical tools you need to work most effectively. Each year, you can expense up to $500 on the tech gear and tools you need. This includes an external monitor, standing desk, 3D printer, and more.

Mission and Public Good Impact - We are brought together by a shared commitment to do work that matters. You’ll work on projects that transform government services, strengthen national defense and are critical to the well-being of millions of Americans.

Work-life balance. Whether you need to take a midday run or step out to pick up your kid from childcare, we want to see your best self at Gray - that means helping you lead a healthy life outside of work. 

Our mission is bold, audacious, and there’s a lot on the line. It’s a significant career move, and we appreciate the courage and passion that go into considering us.  We look forward to hearing from you.

Federal contracts require that you be a U.S. Citizen to be eligible for employment.

All work must be conducted within the U.S.

You may be required to meet additional pre-employment contingencies to the extent required by applicable law, at the time of hire or any time thereafter.

Equal Opportunity & Inclusive Workplace. Gray is deeply committed to ersity, equity and inclusion and making our organization a hospital and accessible place for all iniduals. Gray is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, national origin, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factor that the law protects from employment discrimination. 

Gray is a human-centered digital services company using design and technology to transform government services. We deploy highly-efficient, cross-functional digital service teams to empower government agencies and civil servants to better serve the American people. These multi-disciplinary groups leverage agile software development, DevOps, and human-centered design to deliver mission-critical products with a purpose.

Founded by technologists from the White House's U.S. Digital Service (USDS), Gray has experience at the highest levels of government, academia, and the commercial sector. Our executive leadership and advisory board have erse backgrounds from a wide range of organizations, including Google, Deloitte, The White House, The U.S. Military Academy at West Point, Airbnb, Duke University, and more.

Our team members have created and sold tech startups, led COVID 19 front-line operations, served tours of civic service to reimagine government in the digital era, and built some of the most innovative and well-loved technology products on earth. Leveraging our unique blend of government, academia, and commercial expertise, we work closely with our partners to solve their most pressing technical challenges.

The Gray team is brought together by a shared commitment and unconventional approach to untangle and redesign mission-critical government services. Whether we're improving access to Veterans' disability benefits, building sensors to save lives in war-torn Syria, or developing secure and equitable products for U.S. Citizenship and Immigration Services (USCIS), we thrive on delivering digital solutions that are purposeful, trustworthy, and meet the needs of millions of people.

At Gray, we’ve established a people-first strategy. That's why our culture encourages self-care, professional development, and nurturing a sense of ownership and responsibility. We believe that a happy team and intentional and mindful growth lead to the best outcomes for our partners and our business.

Remote

Our mission at XMTP Labs is to build a secure, open, and decentralized communication protocol that connects creators, communities, apps, and users.

By enabling end-to-end encrypted messaging between web3 identities, XMTP enables developers to build messaging features that create value while deepening user engagement and trust.We are looking for technical product managers to help build core protocols, developer tools, and showcase apps to address the most important communication use cases for web3 builders, including project-to-community announcements, dapp-to-user notifications, marketplace buyer/seller coordination, and creator/fan direct engagement.

As a technical product manager you’ll operate in close collaboration with Engineering, Developer Relations, Technical Documentation, User Research, and Product Design to:

• Drive product discovery to uncover urgent and unmet developer needs, and disseminate those insights to develop organizational awareness and empathy
• Surface, refine, and prioritize hypotheses around minimally viable solutions to developers’ most significant problems and pain points
• Propose product strategies that align the protocol’s goals and hypotheses with strongly-evidenced developer needs, and the roadmap to deliver against them
• Crystallize and prioritize product requirements using design explorations, user stories, and release acceptance criteria
• Facilitate cross-functional planning, execution, and communication of short-cycle iterations and releases
• Measure and communicate progress against qualitative and quantitative validation criteria for product hypotheses

You’ll be great for this role if:

• You have 3+ years of experience as a product manager or technical product manager.
• You have a proven track record of shipping products beloved by developers.
• You’re passionate about efforts to improve standards around privacy, interoperability, and user-owned data, and you’re optimistic about web3’s potential to accelerate them.
• You enjoy learning about new SDKs, APIs, design systems, and front-end frameworks, and you have a feel for their developer ergonomics.
• You value “getting out of the building” to see the world through users’ eyes.
• You write quickly, clearly, and persuasively to build conviction and alignment.
• You obsess over clarity, and you sweat the details when it comes to competitive landscape, technical implementation, and project planning.

We don’t require you to have direct web3 experience or a background in engineering.Who we are

We set out to design a modern organization from the start—one that’s global, remote, and asynchronous-by-default.

We think of ourselves as a “grown-up” startup—building a company that’s fair, equitable, and rewarding for everyone to work at, with an emphasis on having fun while building an ambitious project.

Our team has decades of experience in building companies, but we’re looking for more erse experiences to add to the founding team. Joining XMTP Labs today represents not just an opportunity to play a key role in building an essential part of the next web, but also in establishing the core DNA of the company.

Here's a inside look at XMTP and some of the frequently asked questions about our culture, answered by one of our co-founders and core team members.

About XMTP Labs

XMTP Labs was co-founded by Matt Galligan and Shane Mac, and is headquartered on the web. We have an excellent benefits package that includes parental leave, competitive pay, an equipment and home office allowance that refreshes yearly, monthly life>

We’re backed by some of the best investors in tech and crypto: a16z Crypto Fund, Offline Ventures, Sound Ventures, Distributed Global, Redpoint, IDEO CoLab and many more key ecosystem investors and operators. See the full list here.

XMTP Labs is an equal opportunity employer. We value ersity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

When applying, mention the word CANDYSHOP when applying to show you read the job post completely. This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human RMjYwMDozYzAxOjpmMDNjOjkyZmY6ZmUyMzo0NDNmM

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