Land your dream remote job

Discord is hiring a remote Senior Product Designer. This is a full-time position that can be done remotely anywhere in the United States.

Discord - The easiest way to talk over voice, video, and text.

Omada Health is hiring a remote Product Manager. This is a full-time position that can be done remotely anywhere in the United States.

Omada Health - Inspiring and engaging people in lifelong health, one step at a time.

Splice is hiring a remote Product Marketing Manager, Sounds & Surfaces. This is a full-time position that can be done remotely anywhere in the United States.

Splice - Building a creative ecosystem for music producers.

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Fleetio - Modern fleet management software.

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HashiCorp - Cloud infrastructure automation.

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Cloudflare is hiring a remote Senior Product Designer. This is a full-time position that can be done remotely anywhere in the United States.

Cloudflare - The web performance & security company.

Scribd is hiring a remote Product Manager, Technical SEO. This is a full-time position that can be done remotely anywhere in Canada or the United States.

Scribd - Read books, audiobooks, and more.

Webflow is hiring a remote Staff Product Designer, Designer Experience. This is a full-time position that can be done remotely anywhere in the United States.

Webflow - Responsive web design tool, CMS, and hosting platform.

Apollo is hiring a remote Lead Technical Product Marketing Manager. This is a full-time position that can be done remotely anywhere in Canada or the United States.

Apollo - We help developers build great apps.

WorkOS is hiring a remote Product Marketing Manager. This is a full-time position that can be done remotely anywhere in US Timezones.

WorkOS - Building the next platform for workplace tools.

Junior Events Producer

locations

Remote – USA

time type

Full time

job requisition id

Job_Req_38210

Job Description:

Junior Event Producer

Oversees and manages the critical path for events with a strong emphasis on strategic theme and program development while building strong relationships with key stakeholders, and industry peers and working in direct collaboration with event operations while reporting directly to the Event Production Lead.

Key responsibilities:

• Direct development and implementation of event strategy for events with regard to theme, pricing, budget, program, and event timeline
• Direct collaboration and consistent communication with event operations throughout the entire event timeline to ensure the event stays on time and within budget
• Collaborate with Marketing, Sales, Sponsor Relations, and key stakeholders to elevate the overall level of events and coordinate content strategy and execution
• Develop proforma/budget in collaboration with operations and maintain regular financial reporting along with year-over-year progress of the event
• Develop and maintain event timeline including all deadlines related to program development, pricing deadlines, speaker management etc
• Develop event program with input from key stakeholders while building relationships with important market players
• Create and maintain event agenda on web platforms
• Main point of contact for all speakers; create and deploy speaker communications
• Work directly with marketing on email campaigns and determine relevant topics, speakers, and announcements to be promoted via email campaigns
• Advise/communicate to operations AV/IT requirements needed for speakers; ensure all deliverables are received and provided onsite
• Create and maintain a run of show
• Perform additional duties assigned by Event Production Lead to contribute to the overall success of events
• 25% domestic/international travel required to provide speaker management assistance onsite

Skills and knowledge you should possess:

• 3-5 years of corporate event programming experience (internal or external) for mid-size to large events.
• A good understanding of MS Office, Google applications, WordPress and event management tools and platforms i.e., Cvent Flex, Attendee Hub and On Arrival and Aventri
• Strong project management skills
• Consistent ability to work under pressure and manage multiple projects with an optimistic attitude while keeping priorities in order
• Comfortable dealing with ambiguity, shifting priorities and the occasional abrupt change
• Proven track record collaborating effectively with all levels of stakeholder across a company
• Excellent written and verbal communication skills
• Capacity and willingness to invest longer hours during peak event season

Reasonable accommodation: Dow Jones, Making Careers Newsworthy – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified iniduals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at [email protected]. Please put “Reasonable Accommodation” in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Business Area:

OPIS

Job Category:

Marketing & Product Management

Union Status:

Non-Union role

Pay Range: $40,000 – $160,000

We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.

Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.

For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including “elective” benefits employees may select to best fit the needs and personal situations of our erse workforce..

Title: Staff Project Manager

Location: Remote United States

Hi there! We’re PAR and our purpose is:

To deliver solutions that connect people to the restaurants, meals and moments they love.

We take that responsibility very seriously. As a leading provider of technology to the top restaurant brands in the world we’re calling all rebels, instigators, idealists and builders to join our constantly growing team!

PAR invented the first standalone point of sale terminal over 40 years ago, yet we operate much like a start-up at the forefront of restaurant technology. Today, our solutions span Customer loyalty, engagement, restaurant management, payment services, drive-thru, and full POS integrations. These solutions are used to serve tens of millions of guests every day in over 120 countries.

Our mission is to build the number one restaurant technology company in the world and we’re off to great start.

We believe that our ambition is only limited by our ability to attract and retain great people; people who are up for the challenge to change the game with us! If it sounds like you belong here, we should meet!

POSITION DESCRIPTION:

The Staff Project Manager is responsible for leading, overall planning, and directing PAR enterprise restaurant technology deployment projects. They become a leader of both internal and external project teams who specialize in restaurant technology implementations. These projects will include customer specific customized enterprise software and hardware solutions sold and architected by PAR. The Staff Project Manager will provide ongoing project updates to customers and PAR executives, regularly communicate with customers, PAR peers, and 3rd party partners to keep projects on track. This role will be expected to work cross functionally across the PAR organization to achieve strategic goals and business objectives. All management tasks related to the projects are within the scope of this role.

Deployment projects include installation activity that occurs overnight and on weekends where issues and escalations may arise that need to be managed by this role from time to time.

ESSENTIAL JOB RESPONSIBILITIES:

Lead and manage enterprise deployment projects with full accountability

A skilled negotiator who establishes and maintains cross functional project leadership with customers, vendors and third-party consultants in order to complete projects on time and on budget

Identify and manage issues, risks, project dependencies, milestones and critical path in an effort to achieve projected outcomes

Define, verify and control scope and negotiate scope changes with customers and 3rd parties

Mentor, motivate and lead project team members including junior project managers

Manage exceptions and escalation of issues that impact our deployment projects

Attend and host meetings with PAR peers, our customers, 3rd party vendors

Provide real time and scheduled project updates via reporting, meetings and dashboards

Be aware of and prepared to communicate about the status of projects at all times

KNOWLEDGE AND SKILLS:

Expert knowledge of project management methodology and processes

7+ years previous experience in the restaurant management or restaurant technology industry

7+ years directly within the enterprise customer space

4+ years of experience managing people

Excellent knowledge of and aptitude for technology solutions

Natural ability to prioritize and execute tasks in a high-pressure environment

Ability to resolve project resource challenges

Exceptional ability to prioritize based on highest value to our customers and PAR, aligning with business objectives and strategy

Exceptional organizational skills

Excellent presentation skills

The flexibility to adjust to quickly evolving business needs

Excellent communication skills

Experience with Microsoft Office, Smart Sheet’s, Slack and Jira is preferred

COMMUNICATIONS RESPONSIBILITIES/TRAVEL:

Communicates and provides accurate and timely reporting at multiple levels within PAR and customer organizations, including senior executive level

Stays engaged with stakeholders to ensure projects are delivered on time

Must have flexible schedule to accommodate various time zones

Some travel may be required

This is a fully-remote role, based in the U.S.

#LI-Remote

PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to iniduals with disabilities in accordance with applicable laws. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor’s website.

decentralized storage. As part of the mission to build innovative products for users and better tooling for developers, ChainSafe embodies an open-source and community-oriented ethos.

To learn more about ChainSafe, look at our website.

Here’s what you need to know before reading on:

• Our progressive tech stack includes Go, Rust, and TypeScript
• We spearhead ecosystem projects like Gossamer
• We are global, remote-friendly, and open to contractors

At ChainSafe, you’ll be part of a team that believes in the community’s vital importance and contributes to advancing humanity with open-source and decentralized technology.

As a Senior Product Manager at ChainSafe Gaming, you’ll lead blockchain product initiatives to help the nascent Web3 industry realize it’s potential. With your entrepreneurial spirit and pragmatic approach, you’ll drive products from concept to reality. In order to do that you’ll quickly develop a deep understanding of the market landscape, uncover and assess areas of opportunity, and develop a product strategy.

We are looking for a passionate inidual to lead core parts of the ChainSafe Gaming Experience - A suite of products & services empowering game developers and studios to realize the potential of blockchain-enabled games. Please find more information about ChainSafe Gaming on our website.

It is a very exciting time as Web3 and blockchain technology is continuously pushing the boundaries of what is possible and new opportunities arise on a daily basis. It is a great time to join and this position is both fun and rewarding!

Responsibilities

• Establish the vision, value proposition, and strategy for assigned parts of the ChainSafe Gaming experience
• Be a vocal expert on Web3 Game developers and the Web3 Gaming space; understand what drives the market and the technology; monitor blockchain industry trends
• Understand business goals and establish product success criteria with clearly measurable objectives and key results to deliver a great user experience
• Develop the product roadmap, get alignment on prioritization and timelines to meet business goals
• Partner with a world-class team of Engineers, Researchers, Project Managers, & Designers to execute efficiently and deliver impact for our business and users
• Continuously look for ways to improve our products & practices and inspire people toward a unified outcome
• Mentor and coach other product managers and help to shape the ChainSafe product culture
• Communicate effectively within the team and with leadership to influence outcomes
• Define and analyze metrics that inform product success & health

Requirements

• 5 years working on Gaming-related products as a product manager (including 2+ years in web3 Gaming)
• Demonstrated understanding of the techniques and methods of modern product discovery and product delivery
• Demonstrated understanding of multiple areas of business – engineering, design, finance, sales, or marketing
• Demonstrated ability to figure out solutions to hard problems with many constraints, using sound judgement to assess risks, navigate uncertainties and to lay out your argument in a well-structured, data-informed, written narrative
• Proven ability to engage with engineers, designers, and company leaders in a constructive and collaborative relationship

Bonus points

• Technical understanding/hands-on experience with distributed systems and/or blockchain technology
• Gaming software development experience or education

Hiring Steps

• Selected candidates will be invited to a 30-45 minute screening call with one of our tech recruiters
• Next, candidates will be invited to a 60-minute Technical interview with the one of the team members
• Candidates will be asked to complete a technical task in under 4 hours, but we provide up to 5 business days to complete
• Lastly, candidates will be invited to a 60-minute values interview with members of the team

We strongly encourage you to apply even if you don’t fit all the requirements. You don’t have to match all the listed requirements exactly to be considered for this role.

Why Join Us:

At ChainSafe, we are a compassionate group of builders and makers, working to bring our ideas to life. You’ll be part of a team that believes in the vital importance of community and contributing to advance humanity with open-source and decentralized technology.

We welcome your fresh perspectives and ideas

ChainSafe is a remote-first company with an international team. We offer opportunities for personal and professional learning and growth, value autonomy and responsibility, and have a results-driven environment, flexible work hours and time-off policy, and competitive salary.

How to Apply

Please click Apply Now and and fill out the Greenhouse application form and ensure that you attach your resume and link your LinkedIn.

We care deeply about our values and look for these in every team member: A dedication to self-improvement and professional development, a commitment to community and collaboration, a drive for accountability, diligence, and autonomy, and above all fostering a place of acceptance, friendliness, and compassion.

Manager, Digital Operations and Support – Remote #2341

Atlanta, GA

AREA OF INTEREST

Information Technology

POSITION TYPE

Full-time

ALTERNATE POSTING LOCATIONS

Georgia – Atlanta

Position Description

*This a remote role, candidates from all US geographies will be considered*

In addition to duties and requirements below, we are looking for candidates with demonstrated capabilities to manage:

• Up to, 2000 fundraising websites
• Peer-to-peer fundraising experiences
• Deep non-profit understanding
• Software including BlackBaud, Donor Drive or similar

_________________________________________________________________

JOB SUMMARY

Manage the digital operations & technical support team charged with the implementation, maintenance and tier-3 support for all online fundraising event websites, including sites for Relay for Life, Making Strides Against Breast Cancer, Distinguish Events, Coaches vs. Cancer and other events. This position works directly with our primary platform vendors and internal ACS resources to develop and support digital solutions designed to facilitate peer-to-peer fundraising and digital marketing strategies. Develops and manages the end-to-end integration of online event support processes and departmental service level agreements in partnership with other enterprise support teams.

This role is player & coach role. It is a blend of people management, platform management & project coordination. It includes the roles of platform administrator & subject matter expert, planner, organizer, compliance manager, liaison with tech, design, and marketing, communications, quality assurance & more.

In this role you will manage and support the end-to-end digital product website creation & customization process, including, system configuration & workflows, working across a variety of platforms, as well as stakeholder groups. You will collaborate closely with the Digital Product team & Development strategy leads across Ux, Brand and Marketing, and Customer Support/Experience teams. This role is responsible for administrative platform expertise and support; as well as on-going management and maintenance of all digital platforms, including end user training & on-going support, troubleshooting and issue management. You will work closely with business units to ensure web sites are designed, delivered and supported year-round to support fundraising efforts.

MAJOR RESPONSIBILITIES

• Oversees a combined digital operations and technical support team charged with administering and supporting event fundraising websites to deliver industry leading digital solutions and service results.
• Partner with leadership to develop, execute and drive Digital Product & Platform strategy.
• Act as change catalyst of Digital Solutions culture to more consulting and solutioning while providing excellent customer service.
• Build a culture of collaboration including building and maintaining strong relationships across the organization.
• Develop a succession pipeline and build growth plans for your staff.
• Review and meet SLAs for both technical support needs, as well as end user support needs. This includes, but is not limited to Tickets (ServiceNow), Tasks/User Stories (Azure Dev Ops) Projects to ensure timely delivery, etc.
• Ensure technical documentation (policies, procedures, diagrams, etc) is up-to-date, annual audits are completed & seamless, systems have appropriate monitoring and environments have appropriate disaster recover in place.
• Hires, trains, coaches and evaluates performance of direct reports.
• Provides leadership in motivating Digital Operations & Technical Support team to accomplish the Digital Ops organization goals and objectives.
• Manage Platform & End User Operational support & maintenance, including Service Now, Azure Dev Ops tickets and Salesforce Cases with appropriate resources to ensure that tier-3 and other escalated/elevated issues are resolved in a timely manner and with satisfactory outcomes.
• Manages a erse technical support team who creates, customizes, and operationally supports thousands of websites, microsites, auction and donation form solutions that help raise a large portion of the overall digital revenue for the American Cancer Society.
• Ensures compliance with state and federal fundraising and sales regulations.
• Manages an enterprise suite of applications by developing and holding vendors or other technicians to the agreed upon services delivery plan.
• Delivers operational guidance and offers system solutions that enable the operations of functional areas on a 24x7x365 basis. Provides oversight to operations staff, manages schedules, and ensures production levels and quality are maintained.
• Serve as platform escalation point of contact along with the Digital Solutions problem Resolution team, facilitating timely communication to all internal stakeholders and effective issue resolution.
• Partner with internal/external cross-functional partners to: 1) Deliver key projects, 2) Invest in critical areas such as tools/systems, 3) Continuously improve processes and quality, 4) Define staffing and support requirements, and 5) Monitoring and reporting, to improve ability to scale, and to deliver on strategic plans and objectives. Work closely with other directors and consultants on the planning and implementation of new platform solutions. Coach team and business partners on acceptance of digital transformations.
• Design and monitor data flow processes to ensure data integrity is maintained within the online fundraising platforms and internal ACS data sources and systems.
• Manage the application of all default National content to site blueprints ensuring brand standards and effective messaging.

Position Requirements

FORMAL KNOWLEDGE

• 5+ years of work and management experience applicable to the duties listed in the job description.
• Bachelor’s degree in Information Systems, Computer Science, or Business Administration (related work experience can be substituted for degree)

OTHER SKILLS

• Strong problem solving and communication skills.
• Ability to manage multiple projects and collaborate effectively with other project partners and stakeholders.
• Ability to perform quality work well in a fast-paced, high-pressure environment with minimal supervision, and within defined deadlines.
• Strong time management skills and multi-tasking capabilities.
• Ability to interact professionally with personnel at all levels of the organization.
• Ability to design and document policies, practices, and procedures that have a positive impact on the organization.
• Ability to work with remote staff to identify problems and initiate effective solutions.
• Proven ability to identify areas for improvement, design solutions, effectively deliver recommendations, and implement process improvements.
• Possess strong customer service attitude and skills to meet customer expectations per service level agreements.
• Strong interpersonal skills, with demonstrated verbal and written communications to maintain effective working relationships with all levels of project teams.
• Have an understanding of the nonprofit sector,
• Be relevant on calls and make decisions on calls.
• Delegate as appropriate to team members and empower them to make decisions in your absence.

SPECIALIZED TRAINING OR KNOWLEDGE

• Demonstrated experience managing staff competent in website development and support.
• In depth knowledge of digital platforms and applicable fundraising strategies.
• Proficiency in development platforms (such as Flash, CSS, JavaScript and HTML), and multimedia software packages (such as Microsoft Office, Lotus, Adobe Photoshop, Dreamweaver, and Captivate)

SPECIAL MENTAL OR PHYSICAL DEMANDS

• Some travel may be required.

The expected starting rate is $90,000 -$110,000 annually. The final candidate’s relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education.

The American Cancer Society has adopted a vaccination policy that requires all staff, regardless of position or work location, to be fully vaccinated against COVID-19 (except where prohibited by state law).

ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.

Operations

REMOTE 

OPERATIONS

FULL TIME

/REMOTE

Mindbloom

We guide people through life-changing breakthroughs with the next-generation of science-backed treatments: psychedelic medicines.

Starting with ketamine therapy for anxiety and depression, our product dramatically improves client:

• Access: Costs 70% less and available 100% at-home

• Outcomes: Clinical efficacy 2x greater than antidepressants

• Experience: NPS > Amazon, Netflix, and Apple

Our platform is the largest provider of clinical psychedelic therapy in the world, first mover and leader in consumer psychedelic therapy, and we have aspirations to build a household brand and the largest, most transformational mental healthcare company in the world.

Come craft the future of mental health & wellbeing — trailblazers and pioneers wanted.

Literally Transform Lives

Mental healthcare is a public health crisis that’s getting worse, and legacy treatments aren’t getting the job done.

At Mindbloom, we alchemize medicine, software, and artful content to deliver powerful therapeutic experiences that actually work, at scale.

For our clients, Mindbloom isn’t a vitamin nor a painkiller. It’s a life-saver.

With Mission-Obsessed Teammates ‍‍

It all starts with a team of stunning colleagues who care passionately about our clients, our mission, and each other.

We approach our work as an act of creative contribution back to the world. From clinicians to marketers to engineers, everyone at Mindbloom plays a critical role in guiding others through a journey of healing and personal transformation.

Our CEO is a 3x founder building world positive companies (1 exit, 1 category leader with $120M raised), our Medical and Science Directors are pioneers in the fields of ketamine therapy and psychedelic medicine, and we’re extremely well capitalized by top tier tech and healthcare investors.

We believe the team you build is the company you build. At Mindbloom, you will have a massive impact. In Operations, you’ll deliver the world’s best psychedelic therapy experiences and outcomes by building and leading teams of exceptional guides (coaches) and support specialists, ensuring high-quality and efficient operations, and collaborating with Product and Engineering to ideate and operationalize client service and workflow improvements.

Creating a More Conscious Company, Then World

If we succeed at Mindbloom, we will:

1. Move psychedelic therapy from novel to mainstream

2. Make a dent in global human suffering

3. Expand humanity’s collective wisdom, compassion, and consciousness

Elevating worldwide consciousness starts with elevating our own. At Mindbloom, we’re creating a more conscious company culture from first principles. We’re zealous about radical responsibility, candor, wholeness, self-actualization, focus, and freedom (we’ve been remote-first from founding). Above-all, we put clients first.

If you’re extremely passionate about psychedelic therapies and fired up about doing the best work of your life while serving others, then let’s transform some lives together.

Role

• Increase both client attendance rates for 1:1 Integration and Wrap-up appointments with guides by 20% by month 6
• Implement technology and process improvements to reduce Guide Cost/Net New Client 15% by month 12
• Improve support team’s “save” process to reduce refunds 25% by month 3
• Increase agent efficiency and reduce contact volume by identifying and solving client pain points to improve Support Cost per Gross Booking 50% from by month 9
• Hire a Support Lead by month 6 and Guide Lead Manager by month 9

Sound Like You?

• Machine Builder: Designs scalable solutions from first principles, transitions ongoing operations (ideally, automated or outsourced), and implements KPI tracking to ensure success
• People Leader: Has led large teams of FTEs or contractors of 20+
• D2C Service Pro: Experience directly supporting high-touch clients and delivering exceptional client experiences
• Mission-Obsessed: You have a deep personal connection to our mission and artistic vision for crafting psychedelic therapy experiences
• Remote-able: You excel in a remote-first, writing-based culture of freedom and responsibility
• Practices Intellectual Honesty: You seek and speak the truth directly and possess high courage and low ego
• Makes Exceptional Decisions: You use rigor, data, and speed to make intentional decisions
• Cultivates Wholeness: You bring your authentic self to work and promote the wellbeing of team and peers
• Focus: You practice deep work, say no often, and do less, better

Benefits

• Insurance: Medical, dental, and vision insurance for you and dependents
• Unlimited Vacation: Take the time you need to travel, rest, and reconnect with friends and family
• Wellbeing: Steeply discounted Mindbloom products and services for you and your immediate family
• Culture: Epic annual company retreat and annual department offsite
• Freedom: Design your own workday – we’ve been remote-first, asynchronous from founding
• Responsibility: You get what you need to excel (MacBook, standing desk, co-working space, etc.)
• Retirement: Employer sponsored 401k plan so you can save for your future

Special Projects Manager

at Hazel Health

Hazel partners with schools and families to provide physical and mental virtual health care that helps students feel better and get back to learning. As telehealth becomes more and more relevant in the lives of children, Hazel is experiencing tremendous company growth. Our innovative response to our nation’s call for equitable, affordable, and safe virtual access to healthcare has been recognized by Fast Company as “one of the world’s most innovative places to work” in 2023.

Helping students and their families feel better takes a team of smart, dedicated people. As an integral member of the Hazel team, you will…

• Make an Impact: Work with a team that is increasing equitable access of quality health care experiences for students and their families
• Enable Scale: Work with a team that is building and professionalizing a high growth high impact social enterprise
• Feel Valued: Work with a team that is being compensated competitively, developed professionally, and celebrated frequently for making a meaningful difference

Check us out at Hazel Health Careers.

The Role: Special Projects Manager

Location: Remote with travel up to 20% of the time

Hazel Health is searching for its first Special Projects Manager to partner with and support the members of Hazel’s executive leadership team. In this role, you will engage in activities that create leverage and increase the team’s overall performance and effectiveness. By working with the leaders of Hazel, you should expect this to be a highly dynamic, never-quite-the-same role that tackles a constantly rotating set of high-value projects across levels, functions and teams. This role will be a member of the People team and report directly to the Chief People Officer. However, this role will also have dotted line relationships to the CEO, and potentially other leaders of the executive team depending on the projects assigned.

The ideal candidate brings an effective planning acumen, project management expertise, an entrepreneurial mindset, a desire to drive positive change, and a passion for our mission and values. The role is well suited for those who are comfortable with juggling many competing and vastly different types of work, with every other week posing a challenge that is different than the one before it. Your success will depend on your continued curiosity, thoughtfulness, organization, resourcefulness, and persistence to push through obstacles to create results.

What You’ll Do:

• Plan, coordinate and deliver results through complex project management using effective project based communications, workstream identification, prioritization, planning, and execution
• Organize, display, and communicate contextual information and insights from data in a highly approachable way to enable decision support and actionable next steps
• Schedule and prepare executive-level meetings and strategic planning summits, with attention to logistics, meeting notes, and follow-ups
• Support corporate communications for Hazel executive(s) as needed

What excites us:

• Bachelor’s degree in any discipline
• Effective communication (verbal and written) and interpersonal skills
• Ability to juggle multiple competing deadlines without missing a beat
• Willingness to influence and execute strategic / tactical initiatives
• Can facilitate effective cross-team collaboration
• Strong attention to detail
• Ability to perform in a fast-paced environment
• Proficiency in g-suite, slack and apple products
• Passion for Hazel’s mission and business

Total compensation for this role is market competitive, a 401k match, healthcare coverage, paid-time off, and a broad range of other benefits. Peruse our benefits at Hazel Health Benefits

We are committed to creating a erse, inclusive and equitable workplace. Hazel Health values the minds, experiences and perspectives of people from all walks of life. We are proud to value ersity and be an equal opportunity employer. Qualified candidates with arrest and conviction records will be considered for employment in accordance with the Fair Hiring laws. Learn more about working with us at Hazel Health Life

Associate – Change Management, DashMart Central Ops

Location: United States – Remote

About the Team

We’re looking for someone to help scale DoorDash’s next billion dollar business, DashMart. The DashMart team is focused on building a new type of convenience store, offering both household essentials and local restaurant favorites to our customers’ doorsteps.

About the Role

You will execute the strategy and activities of the Change Management & Communications team, which sits on the DashMart Central Operations team. You will create and distribute internal communications such as newsletters, announcements, and emails. Assist in developing and executing internal communications plans to inform and engage employees of multiple levels. You will monitor the effectiveness of those communications and make recommendations for improvement as needed. You will ensure consistency of messaging and alignment with company values, objectives, and tone. You will also meet regularly with cross functional stakeholders to drive organizational change compliance, and think critically about how changes need to be communicated to a large salaried and hourly population.

You’re excited about this opportunity because you will

• Build – You’ll have your fingerprints all over DoorDash’s next big business. You’ll think critically about how we change and communicate as an organization, and get 1% better every day.
• Strategize – From fundamentals, you’ll support implementation of the strategy for best serving our internal customers.
• Analyze – You’ll assess the operational, people, and financial impacts of our change and communication related decisions, and iterate based on data.
• Lead – You’ll work with multiple teams, including Local Operations, Central Ops, Strategy & Ops, Finance, Category Management, Marketing, Safety, People Ops and many more to thoughtfully approach change and communications.

We’re excited about you because

• You’re excited to be creative on how you work through problems.
• You don’t hesitate to get in the weeds and operate at the lowest level of detail
• You’re unafraid of building rigor behind processes You are passionate about defining swim lanes, and iterating upon processes to streamline.
• You think long term about how DashMart becomes 1% better, and support projects that match this mentality.
• You have 3+ years of experience. You’ve succeeded at expanding businesses and have direct experience in Operations, Support Services, Change Management, Project Management, Program Management, or Communications.
• Bonuses: You have completed your BS / BA degree, you have experience working in warehouse operations, you have people management experience.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We’re committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate erse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on protected categories, we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a erse workforce people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Compensation

The location-specific base salary range for this position is listed below. Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants.

California Pay Range:

$73,500—$117,500 USD

Colorado Pay Range:

$73,500—$106,000 USD

New Jersey Pay Range:

$73,500—$117,500 USD

New York Pay Range:

$73,500—$117,500 USD

Washington Pay Range:

$73,500—$111,500 USD

Title: Corporate Support Administrator

Location: US National

FULL-TIME EMPLOYEE/ REMOTE

CampusWorks is seeking an organized, detail-oriented Corporate Support Administrator to support our virtual team and to ensure the day-to-day operations run smoothly and efficiently. Reporting directly to the Chief of Staff, the Corporate Support Administrator will serve as an essential member of the Corporate Office Support team and will be responsible for providing key administrative and operational support to the organization by accomplishing departmental goals while meeting internal and external client deadlines. This full-time position entails close collaboration with the CEO, leadership team, key team members and external stakeholders and allows for an opportunity to accelerate the organization’s work during a critical time of innovation and growth. This position requires an inidual with high levels of organizational skills, multitasking ability, and professionalism, who is able to manage projects and drive to various deadlines.

Accountabilities

• Serves as a key member of the Corporate Office team who coordinates the provision of office and staff support services to the Executive team and organizational staff.
• Provides expertise and leadership to develop, maintain, report, and analyze surveys needed for Technology Assessments, Strategic Planning, ERP Assessments etc. for client engagements and internal assessments.
• Develops and delivers documentation and training on survey formulation, data analysis and metrics.
• Serves as Project Manager for planning, coordinating, and executing conferences, meetings, special events, or functions that help further the CampusWorks’ mission and culture. This includes limited travel for corporate meetings that consists of onsite oversight of some meetings/events.
• Meets with sponsors and organizing committees to plan scope and format of events.
• Evaluates and recommends contracts and services for events.
• Monitors event activities to ensure satisfaction of participants and resolves any problems that arise.
• Assists with planning and creating PowerPoint presentations for CampusWorks meetings and events, including but not limited to monthly All Hands convenings.
• Proofreads client-facing deliverables and formats to brand standards also ensuring that all documents, internal and external, are proofed for accessibility compliance.
• Composes and prepares written documentation and correspondence for the office; screens and evaluates incoming and outgoing correspondence and prepares responses as appropriate.
• Creates and organizes emails, letters, packages, phone calls, and other forms of correspondence when needed.
• Tracks and maintains office subscriptions, logins, and tools as necessary.
• Answers and follows up on all incoming calls, serving as the front door to the organization, using Voice over Internet Protocol (VoIP) technology.
• Serves as a point of operational and administrative contact for internal and external constituencies, often on complex and confidential issues.
• Compiles information and assists with maintenance of corporate calendars.
• Assists with onboarding systems orientation for Microsoft Teams for all employees and contract consultants.
• Serves as SharePoint and Teams Administrator and responsible for content coordination.
• Coordinates department-based travel, including hotel and contract negotiations, for Executive Leadership team.
• Support IT with employee issues with Office 365
• Provides information quickly and effectively by answering questions and fulfilling requests as needed.
• Orders business stationery and promotional materials as needed.
• Maintains highest standard of quality and professionalism to represent the best of CampusWorks.
• Assists with setting up and organizing Teams sites and receiving incoming documentation from clients.
• Maintains client confidence and protects operations by keeping information confidential.
• Coordinates with Sr. Director of Marketing on special projects, as needed.
• Assists with creating social media events and materials for Client Engagement conferences.
• Mail brochures, promotional pieces needed for corporate events.
• Ships equipment as needed to and from events and client engagements.

Experience & Education

• Bachelor’s Degree required or commensurate with relevant experience.
• Previous Experience as Coordinator/Operations Administrative Assistant preferred.
• Experience serving as SharePoint content coordinator.
• Experience making complex travel arrangements preferred.
• Technical Skills Needed
• Advanced proficiency of MS Office Suite to include knowledge of Accessibility compliance.
• PowerPoint expertise
• Survey Monkey expertise
• Microsoft Excel – moderate knowledge
• Microsoft Word skills including the ability to create and modify templates and forms
• Soft Skills
• Independent work ethic
• Excellent writing skills
• Highly organized with strong attention to detail/consistency
• Project management
• Deadline driven
• Effective multi-tasking and flexibility to meet competing needs and sensitive deadlines
• Strong interpersonal and communication skills, including verbal and presentation skills
• Excellent organizational skills

Knowledge, Skills, & Abilities

• To be successful in a virtual environment
• To summarize content concisely in a tailored, compelling, and persuasive manner
• To work effectively with subject-matter experts and professionals from across the company
• To work in a fast-paced environment
• To use typical mobile equipment such as a laptop and cell phone
• To make contact and inspire action from college executives, typically through their executive assistants.
• To work with vendors to ensure good value and high quality.
• Solid interpersonal, oral presentation, negotiating, and influencing skills
• To work with a wide range of technical professionals
• To plan strategically and tactically and communicate effectively

What You Can Expect from Us

At CampusWorks, we don’t just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits for full-time employees, and professional development opportunities are a few of the many reasons that CampusWorks is a great place to build your career.

Our employees enjoy:

Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of students and educators. CampusWorks Inc., as a large consulting firm, provides its employees with an opportunity to work both onsite and remotely with our clients across the United States and in Canada. With the nature of our clients’ work evolving quickly, we’re all being asked to support larger CampusWorks initiatives. Upon joining CampusWorks in a consulting role, your talent and expertise may be applied to a range of projects, assignments, and clients.

A virtual and onsite workplace. In an effort to reduce our environmental footprint, CampusWorks became a virtual company in 2012. As such, our team members are located across the U.S. and Canada, where they work from their home offices and at client sites.

Flexibility. We value work-life balance because we know that happy employees create happy customers. That’s why CampusWorks offers both full-time and part-time 1099 consulting career opportunities to fit life’s unique demands.

Supervisor, Operations (Employee Benefits)

locations

Work From Home, USA

Cedar Rapids, Iowa

time type

Full time

job requisition id

G00001080

Job Family

Operations – General

Who We Are

Transamerica has been helping people feel better about the future for more than 100 years. We provide investment, retirement, and life insurance solutions to more than 11 million customers throughout the U.S. But the way we see it, our responsibility goes beyond our clients’ accounts. We’re in the business of helping people live well and empowering them to create a better tomorrow through the financial and health-related habits they form today. We help people prepare by providing solutions that consider the whole picture.

What We Do

Transamerica is organized by lines of business (Life Insurance, Annuities, Mutual Funds, Retirement Plans, Employee Benefits, and Financial Assets), which are supported by Transamerica Corporate (Corporate Development; Finance; Internal Audit; Legislative, Regulatory & Policy; Office of the CEO; People, Places & Brand; Risk; and Technology).

Job Description Summary

Coordinates and supervises daily and weekly activities within an assigned area of Operations. Works with management to provide leadership, motivation, training and development of workforce.

Transamerica may offer positions at different job levels including, but not limited to, base, intermediate, senior, lead, etc. Offers will be based on candidate’s relevant experience, knowledge, and skills.

Job Description

Responsibilities:

• In collaboration with management, set team objectives and ensure goals are met.
• Manage daily operations; set priorities and coordinate work activities with other supervisors.
• Responsible for one or more functions or processes, with accountability to meet company objectives.
• Evaluate staff performance of team and complete appraisals. Coach and counsel team members inidually and together toward improved performance.
• Continuously search for ways to improve effectiveness, efficiency and value added for internal and external customers.
• Ensure compliance with company policies.

Qualifications:

• Bachelor’s degree in a business related field or equivalent training/experience.
• Three years of experience working in an operations environment.
• Problem-solving, analytical and decision-making skills.
• Written/verbal communication and interpersonal skills.
• Ability to handle multiple responsibilities under pressure.
• Ability to grasp technical and complex concepts, and convey to staff and internal/external customers.
• Proficient using MS Office products.

Preferred Qualifications:

• Team lead or supervisory experience.
• Experience in the insurance/financial services industry.
• Strong preference for prior Transamerica experience and/or knowledge of Transamerica Operations

Working Conditions:

• Your working location designation is Remote. Remote means that you will not be expected to work from a Company office location on a routine basis. When not working in a Company office location, you will be expected to work from your home or other approved workspace in the U.S.

**Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to applicable pay transparency and compensation posting laws. It is estimated based on what a successful candidate might be paid in certain Company locations.**

The salary for this position generally ranges between $52,500 – $69,500 annually. This range is an estimate, based on potential qualifications and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.

Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Inidual Performance and is at Company discretion.

This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation in order to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.

What We Offer

For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees.

Compensation Benefits

• Competitive Pay
• Bonus for Eligible Employees

Benefits Package

• Pension Plan
• 401k Match
• Employee Stock Purchase Plan
• Tuition Reimbursement
• Disability Insurance
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Employee Discounts
• Career Training & Development Opportunities

Health and Work/Life Balance Benefits

• Paid Time Off starting at 160 hours annually for employees in their first year of service.
• Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
• Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
• Parental Leave fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
• Adoption Assistance
• Employee Assistance Program
• College Coach Program
• Back-Up Care Program
• PTO for Volunteer Hours
• Employee Matching Gifts Program
• Employee Resource Groups
• Inclusion and Diversity Programs
• Employee Recognition Program
• Referral Bonus Programs
• Peer Recognition Program (BRAVO)

Inclusion & Diversity

Transamerica has made a strong commitment to inclusion and ersity, and we are proud to be an organization where all perspectives are valued. Transamerica has earned recognition for its strong efforts year-over-year, including from the Human Rights Campaign’s Foundation Corporate Equality Index, the Diversity Best Practices Inclusion Index, and Seramount’s 100 Best Companies list.

In addition, as part of Transamerica’s commitment to maintaining an inclusive workplace, the company sponsors employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of ersity. ERGs are open to all employees and provide a supportive environment for raising ersity awareness and promoting inclusive behavior.

Giving Back

Transamerica believes our responsibilities extend beyond our corporate walls. That’s why we created the Aegon Transamerica Foundation in 1994. Through a combination of financial grants and the volunteer commitment of our employees, this foundation supports nonprofit organizations focused on the education, health, and well-being of the communities where we live and work.

https://www.transamerica.com/why-transamerica/aegon-transamerica-foundation

Transamerica’s Parent Company

Aegon acquired the Transamerica business in 1999. Aegon’s roots go back more than 175 years to the first half of the nineteenth century. Since then, Aegon has grown into an international company, with businesses in the Americas, Europe, and Asia. Today, Aegon is one of the world’s leading financial services organizations, providing life insurance, pensions, and asset management. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and ersity.

Vice President Order Entry and Design

Location WFH, United States of America

Job Id 329610

About Lumen

The Role

The Vice President – Order Entry and Design is responsible for direct oversight of all Enterprise order entry functions, inclusive of technical design of services, technical data gathering, and level of effort assessments required for accurate date setting. This role will serve as the critical intersection between Sales, Planning, and Enterprise Delivery & Operations to ensure successful delivery to end customers. As the Vice President, you will play a critical role in shaping our strategic direction, driving operational efficiency, and ensuring exceptional service delivery to our customers.

The Main Responsibilities

• Strategic Leadership: Develop and implement strategic initiatives for the order entry and design functions, aligning them with the company’s overall objectives. Provide visionary leadership to drive innovation, growth, and operational excellence.
• Order Entry Management: Oversee the end-to-end order entry process, ensuring timely and accurate processing of customer orders. Collaborate with cross-functional teams to streamline workflows, optimize resource allocation, and enhance customer experience.
• Design Function Oversight: Manage the design team responsible for developing telecommunications network solutions. Ensure efficient and effective network designs that meet customer requirements, industry standards, and regulatory guidelines.
• Date Setting Management: Drive the process and policy decisions around how and when expected delivery dates are established for Lumen’s end customers. Manage functional day-to-day responsibilities for date setting activities on sales related order activity.
• Performance Management: Set clear performance goals and objectives for the order entry and design teams. Monitor performance metrics, analyze data, and implement improvements to enhance productivity, quality, and customer satisfaction.
• Process Optimization: Continuously evaluate existing order entry and design processes, identifying opportunities for automation, standardization, and optimization. Drive process improvements to increase efficiency, reduce errors, and accelerate service delivery.
• Team Development: Foster a culture of excellence, collaboration, and continuous learning within the order entry and design departments. Mentor and develop team members, providing guidance, feedback, and opportunities for growth.
• Stakeholder Engagement: Collaborate closely with cross-functional teams, including sales, operations, engineering, and customer support to ensure seamless coordination and alignment.

What We Look For in a Candidate

– Bachelor’s degree in a relevant field (e.g., Telecommunications, Engineering, Business Administration). A master’s degree is preferred.

Competencies

– Proven experience (10+ years) in telecommunications, with a focus on order entry and design functions.

– Demonstrated leadership skills, with experience leading and developing high-performing teams.

– Strong strategic thinking and problem-solving abilities with a track record of implementing innovative solutions.

– In-depth knowledge of telecommunications networks, technologies, and industry trends.

– Excellent communication and interpersonal skills with the ability to build relationships and collaborate effectively with stakeholders at all levels.

– Results-oriented mindset with a proven ability to drive operational excellence and deliver exceptional customer service.

Requisition #: 329610

When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what’s included in these checks can be found in the Post Offer section of our FAQ page. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

EEO Statement

NOTE: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Disclaimer

Salary Range

Salary Min : 153270

Salary Max : 333240

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Inidual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We’re able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Title: Senior Product Manager

Location: United States-Remote

ConnectWise is the world’s leading software company dedicated to the success of IT Solution providers. As a company our vision is to power a thriving IT ecosystem that transforms what’s possible for SMBs. How we do this is by empowering IT solution providers with unmatched software, services, and community to achieve their most ambitious vision of success

ConnectWise provides a work environment where each colleague is valued for their perspectives, skills and talents, is treated respectfully, can communicate openly and is encouraged to develop to their full potential as a contributor to the success of the company and the communities we serve. We value our colleagues and offer a competitive benefits package including medical, retirement investment plans, flexible time away, community volunteer opportunities, master’s assistance program and colleague recognition programs.

General Summary:

The Senior Product Manager is responsible for the planning and execution of ConnectWise platforms, from gathering requirements, designing technical and functional specifications, managing the product backlog, and coordinating development efforts through to implementation and subsequent support. This role works in partnership with cross-functional teams to coordinate and enhance development efforts, aid partners in product navigation, and find effective solutions.

Essential Duties and Responsibilities:

• Establishes operational plans for the Product Management team
• Develops and implements new products, processes, standards, and/or operational plans that will have an impact on the achievement of functional results
• Provides support to the Product Management team, with a high attention to detail
• May require communication with ConnectWise leadership
• May coach, review, and/or delegate work to other team members
• Defines and drives the business plan, strategy, and positioning of the products to align to corporate growth strategy
• Collaborates to discover solutions to identified problems, using sound judgement to assess risks, and to lay out the value of your solution in a well-structured, data-informed, written narrative
• Proactively identifies market opportunities and performs analysis to understand the competitive landscape, trends, and emerging opportunities
• Interacts with customers and prospects to define market requirements and communicates the needs to the development team
• Monitors product performance to evaluate adoption rates, user experience, and production issues
• Prioritizes the product backlog in conjunction with overall business and partner needs
• Represents ConnectWise in all partner engagements, events, conferences, and other venues

Knowledge, Skills, and/or Abilities Required:

To perform this job successfully, an inidual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.

• Ability to manage large, complex projects and processes independently with limited supervision
• Recognized expert in applicable work area
• Ability to situationally adapt and understand new technology/processes as per business and partner requirements
• Strong communication and presentation skills, verbal and written, with the ability to effectively communicate with technical and non-technical audiences
• Ability to work in rapid pace environment, while maintaining high quality work
• Demonstrated commitment to partner and team-oriented management
• Strong knowledge of software development, database, server/client, and similar technical concepts
• Strong understanding of the techniques and methods of modern product management
• Detail-oriented with the ability to work on multiple priorities simultaneously
• Knowledge of MSP industry
• Preferred: Knowledge of Agile Methodology, software development life cycle, and Atlassian Product Suite

Educational/Vocational/Previous Experience Recommendations:

• Bachelor’s degree in related field or equivalent business experience
• 7+ years relevant experience
• Preferred: Experience in ConnectWise PSA application

Working Conditions:

• Onsite/Hybrid/Remote depending on location
• 0-10% travel may be required

ConnectWise is an Equal Opportunity Employer, dedicated to building a erse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.

Senior Product Manager, Ads Formats

We’re transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best workwhether it’s from home, an office, or your favorite coffee shopwhile staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

OVERVIEW

Every year, people across the world spend nearly one trillion dollars on groceries. Groceries are a vital part of our lives, but shopping for them hasn’t fundamentally changed since the first supermarket opened 100 years ago.

Food is sustenance, but it’s also much more than that. Food can be a part of a daily ritual or a special moment that resonates with people on a meaningful and emotional level. It can be a much-needed break in a long day, a taste that brings back memories, a creative experiment, a shared meal with loved ones, or even comfort during a hard time. Whether it’s a special occasion or an everyday occurrence, it should always be easy for people to get the ingredients they need.

The Instacart Product Team is dedicated to making grocery shopping effortless and rewarding for everyone. By helping take care of the shopping, we help people get great food and give them back time so they can do what matters most to them. We’re finding solutions to large-scale challenges that will forever change the way people feed themselves and their loved ones.

We’re building a team of incredibly talented product leaders to define and execute on our vision of being the world leader in online grocery. You’ll work among star engineers, designers, data scientists, and operators in a fast-growing environment. The role demands a mix of principled thinking, well-honed product sense, and technical depth.

About Instacart Ads

Instacart Ads help brands attract and engage customers at every stage of their shopping journey from initial keyword search and aisle browsing through checkout. Our vision is to democratize the grocery store by offering brands of all sizes an equal opportunity to reach potential customers.

About Ads Format

The mission of the Ads Formats team at Instacart is to connect customers and brands, and build delightful and engaging ad experiences that are relevant for customers and drive advertiser outcomes. Our team works on deeply understanding customer needs, designing new advertising experiences and use-cases that facilitate shopping for customers in fun and delightful ways, while giving brands an effective way to drive sales on the platform. We hold ourselves to the highest of standards, and push the boundaries of making advertiser experiences just as engaging and performant as organic experiences.

ABOUT THE JOB

• We are hiring a Senior / Principal Product Manager to lead our Sponsored Product Ads portfolio and drive execution for the current Sponsored Products portfolio, as well as define and shape the long-term vision and strategy for the Sponsored Product Ads.
• Sponsored Product is our flagship Search advertising product, and we are looking for a versatile PM who can do it all from deeply understanding and building valuable customer experiences that complement shopping on Instacart, maximizing value for brand advertisers, and working across the spectrum from front end formats experience to backend/ML optimization.
• You will be working with the amazing team of frontend, ML/backend engineers, data scientists product and engineering partners within ads org. Additionally, you’ll closely partner with consumer PM teams across Home, Search, Cart, AI, and more to thoughtfully design, launch, and scale advertising experiences across the Shopping journey.
• Lastly, you’ll also partner with PMM, ads sales, and business operations teams to deeply understand and solve for advertiser needs and outcomes, and communicate product plans, benefits and results to all audiences – within teams, company, to users, press etc.

ABOUT YOU

• 6+ years in Product Management at a technology company
• Prior advertising products experience (Formats and Search products experience a plus)
• Ability to flex across front-end consumer experiences and backend/ML/infra
• Strong design intuition, with a demonstrated ability to identify & solve for customer needs
• Technical depth to drive strategy and execution for ML/optimization initiatives
• Passion for building products that unlock value for advertisers and customers
• Demonstrated ability to influence cross functional partners and drive progress through incentive aligned models.
• Thrive in fast-paced, quickly changing environment
• Experience influencing the Executive Team members on key strategy and cross-functional initiatives

#LI-Remote

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For US based candidates, the base pay ranges for a successful candidate are listed below.

CA, NY, CT, NJ

$216,000$240,000 USD

WA

$207,000$230,000 USD

OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI

$199,000$221,000 USD

All other states

$179,000$199,000 USD

Accommodations & Accessibility

At Instacart, we strive to create an accessible and inclusive experience for all candidates. If you need assistance submitting an application through our career site due to a disability, please submit an Accommodations Request Form and someone from our team will reach out soon to see how we may be able to assist.

Product Manager

• United States – Remote OK
• Full-Time

We’re growing! Don’t miss the opportunity to be part of our global team as our Product Manager.

About us:

At iVisa we believe that traveling should be simple. That’s why over 1.1 million travelers have chosen us to facilitate their photos, passports, visas, and other travel documents. We are the easiest, fastest, and simplest solution in the market. Our company is growing 100% year on year. We know our biggest strength is our people and we’re looking for the right new team members to help propel our culture and achieve our goals. Above all else, we always have fun!

Why iVisa?

• Collaborative, friendly, and erse culture. We have a dynamic and international environment, with flat hierarchies and super cool coworkers.
• Rest and Relaxation. PTO for everyone and Unlimited PTO to managers and above.
• Work from anywhere: remote-first company but we also have the opportunity to meet each other every Q.
• Mental wellness sessions (with a certified psychologist).
• Training Allowance. An excellent learning platform to encourage your professional development.
• Extended Family Leave policy: all birthing parents, non-birthing parents, and adopting parents are eligible.
• Run in a highly tech-minded company with top of line tools and make a real impact.
• Join us in our commitment to the planet and sustainability. For every iViser, we plant one tree, enabling you to be part of our environmental initiatives.

As a Product Manager, you’ll be responsible for:

• Take a higher percentage of users from landing pages to applications and increase step-by-step funnel conversion through to checkout.
• Ensure pre-application Content Infrastructure, Quality, Accuracy, Usability, and conversion to application start is constantly improving.
• Develop a deep understanding of our customers and industry through user interviews, market research and product analytics.
• Refine the authenticated user experience, focusing on ease of use and minimizing friction between customers and our operations team.
• Work closely with BI/Data teams to ensure data and insights are available and actioned upon routinely.
• Manage the full lifecycle of product development (from concept to execution, including A/B Testing and Metrics Tracking).

What will make us CHOOSE YOU?

• 3+ years working as a Product Manager or Associate Product Manager.
• Ability to clearly articulate intent and strategic rationale.
• Previous experience with implementing Design Systems (mandatory)
• Battle-tested product management skills like story and PRD writing, QA, data analysis, and wireframing.
• Highly skilled ability to benchmark against existing world-class experiences and adapt them to our products.
• Experience with A/B experimentation; scoping, setup, tracking, and analysis of results.
• Familiarity and experience with standard prototyping tools, such as Figma, Miro, Whimsical, and Invision.
• User-driven mindset while driving company objectives.
• Proven ability to engage with engineers, designers, and company leaders in a constructive and collaborative relationship

iVisa ensures equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, marital status, or medical condition.

Group Product Manager, Ads (Remote – United States)

Job Locations US-Remote-Remote

Requisition ID 2023-12642

Category (Portal Searching)

Engineering & Product

Summary

Yelp is looking for a seasoned leader to lead the product team building the Yelp Ad Network (YAN). Yelp has built its success connecting businesses and consumers on our platform. With YAN, we’re looking to extend that success to the broader ads ecosystem allowing advertisers to reach Yelp consumers on other high-quality publishers’ apps and sites.

In this high-impact, high-visibility role, you will lead a group of product managers in building out Yelp’s Ad Network. This is a company-critical focus area, and while we have great traction with the product, there’s still plenty of room for innovation. You’ll drive key decisions like which publishers we partner with, whether we build or buy critical ad tech components, and ultimately how we offer the best local business cross-platform advertising product.

This role requires regular and close interaction with Yelp’s C-level executives as we build our product offering. You will also work closely with cross-functional stakeholders across Business Operations, Sales, Business Development, Engineering, Data Science, and Design to build and execute on Product’s vision.

This opportunity is fully remote and does not require you to be located in any particular state within the US. We welcome applicants from throughout the US. We’d love to have you apply, even if you don’t feel you meet every single requirement in this posting. At Yelp, we’re looking for great people, not just those who simply check off all the boxes.

What you’ll do:

• Define the product strategy and roadmap for the Yelp Advertising Network.
• Hire and develop a team of talented Product Managers and help your team craft their objectives, KPIs and roadmaps.
• Work with Strategy, Business Development and Sales teams to create value proposition, go-to-market strategy and product-market fit for new advertising products and partnerships.
• Work with technical Engineering and Data science teams to drive complex projects from ideation to successful launch.
• Regularly communicate the vision, strategy and roadmap with executive leadership.

What it takes to succeed:

• Multiple years of hands-on experience delivering highly successful and innovative ad products that drive impact and revenue.
• Deep understanding of the advertising ecosystem you know your SSPs from your DMPs.
• Experience leading a team of PMs: You are personally invested in coaching, mentoring and making great PMs even better.
• All-around leader: you can rally the whole organization behind your product vision from inidual contributors to the CEO.
• A Bachelor’s Degree or an equivalent work experience is required.

What you’ll get:

• Compensation range is $151,000-312,000 annually. You may also be offered restricted stock units and benefits.
• This opportunity has the option to be fully remote in all locations across the US.
• You can find more information about Yelp’s five star benefits here!

Closing

At Yelp, we believe that ersity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education and those are just a few. We recognize that erse backgrounds and perspectives strengthen our teams and our product. The foundation of our ersity efforts are closely tied to our core values, which include Playing Well With Others and Authenticity.

We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.

Actual salary offered may vary based on multiple factors, including but not limited to, an inidual’s location and experience. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations for iniduals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or 1-415-969-8488.

Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.

#LI-Remote

Staff Product Manager, Browse Experience

Remote, United States

Regular

Product

About Pinterest:

Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping Pinners make their lives better in the positive corner of the internet.

Creating a life you love also means finding a career that celebrates the unique perspectives and experiences that you bring. As you read through the expectations of the position, consider how your skills and experiences may complement the responsibilities of the role. We encourage you to think through your relevant and transferable skills from prior experiences.

Our new progressive work model is called PinFlex, a term that’s uniquely Pinterest to describe our flexible approach to living and working. Visit our PinFlex landing page to learn more.

The Discovery Experience team at Pinterest is seeking a Staff Product Manager to drive experiences that help Pinners evaluate, take action on, and refine their ideas. This role will drive some of the most critical surfaces at Pinterest, like Close Up, that are used by millions of Pinners every day and are a key part of the success of teams all across the company. The experiences you envision and build with a world class team of engineers, designers, and researchers will directly drive engagement, shopping and revenue on Pinterest. Come join the team that’s at the heart of the Pinterest experience, and make your mark on how Pinners enrich their lives and make their dreams a reality!

What you’ll do:

• Work on product strategy, development, and execution for evaluation experiences at Pinterest, such as the Close Up surface
• Deliver an engaging, cohesive, and frictionless experience for hundreds of millions of Pinners who are looking to get more information about, take action on, and refine ideas they find
• Partner closely with engineering, design, research and analytics to define, measure, and drive execution: understand erse Pinner needs to create experiences that match our wide breadth of audiences and business objectives
• Collaborate across product teams to drive alignment and resolve dependencies, creating a unified vision for where evaluation experiences are headed at Pinterest and how teams come together to create that experience
• Mentor and build capability in your peer product managers within Discovery

What we’re looking for:

• Demonstrated success in product management or related experience at fast-growing companies
• Experience developing full-stack consumer-facing experiences at scale and advocating for your vision of these experiences
• Proven ability to work cross-functionally and cross-team/org to deliver great user experiences on time in a highly collaborative environment, influencing, escalating, and establishing working models where needed to move quickly across teams
• Ability to move quickly and make appropriate trade-offs based on data analysis and qualitative feedback from Pinners

This position is not eligible for relocation assistance.

#LI-REMOTE

#LI-REX

At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.

Information regarding the culture at Pinterest and benefits available for this position can be found here.

US based applicants only

$135,150$278,000 USD

Our Commitment to Diversity:

Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic under federal, state, or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require an accommodation during the job application process, please notify [email protected] for support.

Product Manager, Provider Connections

at Datavant

Remote, United States

Datavant is a rapidly growing health information technology company with a mission to connect the world’s health data to improve patient outcomes. Datavant works to reduce the friction of data sharing across the healthcare industry by building technology that protects the privacy of patients while supporting the linkage of patient health records across datasets.

By joining Datavant today, you’re stepping onto a highly collaborative, remote-first team that is passionate about creating transformative change in healthcare. We hire for three traits: we want people who are smart, nice, and get things done. We invest in our people and believe in hiring for high-potential and humble iniduals who can rapidly grow their responsibilities as the company scales. Datavant is a distributed, remote-first team, and we empower Datavanters to shape their working environment in a way that suits their needs. Read more about our culture and benefits here!

The Switchboard team is modernizing the historically fragmented and manual process of medical record exchange with a digitally-enabled platform that rapidly connects our vast network of healthcare providers and data holders with a variety of authorized users – including patients themselves.

About the Role

The Connections team is building the technical foundations of data interchange with our health system partners. You will build the foundational tool which facilitates the health data flows that power our network. You will work closely with implementation and product success partners, as well as with our extensive provider operations and services groups. This tool is currently operational in many health systems and serving our customers today, and the room to grow and expand impact is massive.

You will set the vision for what success looks like, determine how to use the organization’s resources to get there, and drive execution by motivating and hands-on doing. All of this is guided by understanding the customers’ needs and mapping that to current capabilities to define the roadmap that will complete the vision. Specifically you will:

• Set the vision for your product by outlining the customer need, how we solve the problem and how this will evolve in 3 months, 1 year, and 5 years from now.
• Be customer centric by obsessing about solving the customer’s problem. You engage with customers and customer-facing teams on a daily basis and see shipping features as just one tool in your toolkit.
• Be decisive by identifying current and future areas of ambiguity and providing direction along with reasoning and analysis. Others see you as a source of authority, reinforced by your exceptional judgment on a range of issues, including business, technical and organizational and an ability to articulate your perspective effectively.
• Write great product requirements that provide clarity and motivation for what we need to build. You will be noted for your ability to generate workable solutions, avoid potholes, take good ideas from wherever they come, all anchored by a complete understanding of the systems your product touches and the ways in which they are used in practice. As part of the requirement development process, you know how to lead discussions and bring others along with you.
• Drive adoption by working closely across an organization. You add value to this process by removing objections and roadblocks; you get value from this process by getting a firsthand view of how the product is received.
• Be a leader through example and attitude.
• Operate like an owner with a “no job is too small” attitude, doing what is needed to make your product and Datavant a success.

About You

• You have 3+ years in a product management, product strategy or a similar role ideally at a B2B health tech or health care company. Bonus points if you’ve tackled data interoperability or integration initiatives, e.g. using APIs, FHIR standards, HIEs, and/or EHR connectivity platforms.
• You have a technical background, with 2+ years of experience or background in engineering or technical product work.
• You are highly organized and have strong project management skills: others are confident in a project’s outcome when they know you’re owning it.
• You have high bandwidth and high productivity: others wonder where you find time to do all you do. Your secret is that you are quick to understand, formulate and respond.
• You write exceptional documents, presentations, diagrams, and mockups. Your documentation leads to discussions about the content, not about what is intended.
• You are a great communicator and have the confidence to lead planning meetings with anyone or any group within the company. You have the ability to explain strategies, rationales and products in terms that each audience can understand.
• You work hard. You are at your best working at full speed, and you love what you do.
• You are motivated by getting stuff done. You are wired to both set the big vision and to make continual steps towards that vision. Neither vision setting nor execution is satisfactory by itself to you – you want both.
• You are a team player. You always put yourself in other’s positions and understand their motivations, needs, perspectives and potential points of confusion.
• You are proactive. You define how the product should evolve and bias to action.

We are committed to building a erse team of Datavanters who are smart, nice, and get things done, where every Datavanter is empowered to bring their authentic self to their work. We are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks (competitive San Francisco rates for US-based roles) and industry best practices.

We’re building a high-growth, high-autonomy culture. We rely less on job titles and more on cultivating an environment where anyone can contribute, the best ideas win, and personal growth is driven by expanding impact. This means we default to simple job titles (e.g., Software Engineer) rather than complex ones (e.g., Senior Software Engineer). The range posted is for a given job title, which can include multiple levels. Inidual rates for the same job title may differ based on level, responsibilities, skills, and experience for a specific job. The estimated salary range for this role is $150,000 – $170,000.

At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your responses will be anonymous and used to help us identify areas of improvement in our recruitment process. (We can only see aggregate responses, not inidual responses. In fact, we aren’t even able to see if you’ve responded or not.) Responding is your choice and it will not be used in any way in our hiring process.

About Acala

Acala’s mission is to build and nurture the autonomous financial infrastructure of the decentralized web. Delivering on this mission will bring more financial accessibility, opportunity, and prosperity to everyone on the planet through a new, open financial system.

Our core project is the Acala Network itself, which we expect to become the multichain DeFi hub built on top of Polkadot. We’ve built a suite of financial primitives including; decentralized, multi-collateral stablecoin; trustless liquid staking derivatives, and Decentralized Exchange, EVM app platform, and multichain asset router.

These primitives will be used by other teams to power open DeFi innovations, and remove the need for the intermediaries that inhabit almost every conventional trust-based financial system. We have secured our support from eminent backers like Polychain, Coinbase Venture, Pantera and many more.

About the role

As a DeFi App Product Manager at Acala your goal will be to keep our Engineering team focused on building what our growing network of DeFi customers wants. You’ll need to balance data-driven UX decisions with the technical demands of an Engineering Team liaison. Examples of Products that you could work on include:

• Acala’s Decentralised App suite for all DeFi activities
• Our Karura dApp suite, a sister suite for similar DeFi activities on Kusama
• Our EVM app platform, built upon the Polkadot blockchain network
• Extensions of all of these products into third party applications

This is an end-to-end Product Management role, best suited to an ex-Dev who has experienced the commercial side of web-based software products. The role will benefit from an in-depth knowledge of DeFi application practices, and the common pitfalls they succumb to, but you don’t need to be a Crypto expert.

You’ll be taking Software Products from conception to launch, and without basic DeFi user knowledge then you may find the learning curve quite steep, but you won’t be alone. You’ll be brainstorming app possibilities with an experienced DeFi PM, as well as the Acala founders themselves, and our Engineering Team of 20+ distributed throughout China and New Zealand.

Our ideal candidate will be a multi-lingual (English & Mandarin Chinese) DeFi user and an experienced Software Product Manager, who has already spent some time working with blockchain applications - whether commercially successful or not. But at a minimum we need a code-fluent Product Manager with a mature interest in decentralised applications, and the general concept behind blockchain applications.

Full Time | Contract | Competitive Salary | Remote APAC

What you’ll do

• Define & Own Product Roadmap goals
• Define [and re-define] functional software specifications
• Navigate workflows & wireframes with our Engineering team
• Execute UX enhancement projects
• Co-ordinate Product launches with our Community & Growth Managers
• Occasional ad-hoc projects with 3rd parties

What it takes

• 3 years of Commercial Software Product Management experience
• Passion for working with innovative Software Developers [50% of the job]
• A Demonstrable methodology for increasing efficiency across teams
• Fluent English & Mandarin Chinese
• A Software Engineering background is beneficial

What we offer

• Competitive contract-based compensation (you’ll have to invoice us from wherever you are)
• Flexible working hours within Pacific timezones
• Collaborative, transparent and empowering work culture
• Meaningful work on creating better technologies for a fairer future
• Opportunity to work in a multinational, high-performance team with erse backgrounds

Our Team

With 20+ full-time team members working across 8 different countries, our team is truly decentralised. We’re some of the leading blockchain innovators, Substrate & Rust engineers, full-stack dApp developers, & Economist Analysts. But we’re just people like you, working from our shared desire for a fairer and more inclusive financial system, in direct contrast to the clear shortcomings of the current institutions that run our world.

Our Values

The community we’re building is shaped by our values and fuelled by the needs of all humans:

• Inclusion, Care, Trust, and Respect
• Empowerment
• Guidance and Support
• Friendship, Community, Real Relationships

We’re building Acala based on a core set of values we believe are in line with the tenets of web3:

• True decentralisation
• Less Trust, More Truth
• Integrity
• Accountability
• Empowering iniduals with more autonomy

NOTE: To all external Recruiters who have ’exciting profiles’ to share with us, please do so knowing that without signed terms & conditions Acala deem any introductions made to be a complimentary courtesy to the development of the world’s Web3 infrastructure. Thank you for your support.

Chief of Staff

Discover. Savor. Connect. Welcome to the chef’s table.

Cozymeal is the leading global marketplace featuring the best culinary experiences and cookware, including top-rated cooking classes, private chef meals, culinary tours, chef-curated cookware, free recipes with step-by-step videos, city guides and much more!

Consumers and companies alike use Cozymeal to discover new ways to connect through classes, food tours, mixology and other unforgettable culinary experiences. Whether it be for date nights, birthdays, holiday celebrations or team building events, you’re guaranteed a world-class experience. Plus, you can purchase our curated, high-quality cookware as a gift or for use at home.

In addition to providing customers access to world-class culinary experiences, products and content, we also provide a great source of income to our partners that includes chefs, sommeliers, guides and mixologists. For this, we were recognized by the Global Good Fund in 2019.

Serving both customers and our culinary partners is our top-priority and ingrained in our culture and in how we run our business every day. We continuously strive to curate the best culinary experiences and products and to create the best content for the millions of customers visiting our site while providing additional support and business to our partners.

About the Role:

We are looking for a rockstar full-time Chief of Staff to work closely with Cozymeal’s CEO. The inidual in this role will take on some responsibilities from the CEO and, over time, run one or several departments at the company. This is a high potential role with the opportunity to grow into the Director of Operations, VP of Operations and ultimately the COO role at Cozymeal. The position will have an immediate impact on Cozymeal’s productivity and growth by streamlining strategic initiatives and overseeing business operations.

A Day in the Life of Chief of Staff at Cozymeal:

• Oversee strategic business initiatives, from development through successful execution, under the guidance of senior leadership
• Review, design, and execute improvements to organizational processes; find knowledge and skills gaps and help address them
• Refine existing KPIs and define new KPIs to keep track of the most important metrics contributing to the company’s overall success from demand (customer demand), supply (partners such as chefs, food tour guides & sommeliers) and operations (customer support & partner operations).
• Work with the partner recruiting team leads (aka expansion team leads) on focussing on the right markets, hiring the right partners and optimizing the partner on-boarding process to meet our existing demand most effectively.
• Work with both the partner recruiting and partner operations team leads on maximizing partner success on the platform.
• Work with the customer support and sales team leads on ensuring all important metrics are met.
• Lead the implementation of important features to optimize and further scale the company’s operations.
• Collaborating with executive team members to determine and prioritize business strategies
• Identifying customer acquisition projects with greatest impact and ROI for the company.

Requirements Include:

• Bachelor’s in business, economics, mathematics, sciences, engineering or related field.
• MBA or graduate degree is a plus.
• 4+ years of experience in management consulting required.
• Experienced leader with the capability of understanding the lowest level of detail and demonstrating a willingness to “roll up your sleeves” to get things done.
• Exceptional leadership skills, adept at leading the work of a team, delegating and assigning work and owning team outcomes.
• Ability to scale the business through systems, processes, partners and people development.
• Excellent communication (written + spoken) and interpersonal skills.
• High attention to detail.
• Fast learner.
• Strong data analysis skills.
• Not required but a plus: Culinary experience.

What We Offer:

• Work anywhere in the world (we are 100% remote team)
• Competitive pay.
• Stock options (after 1 year with the company).
• Opportunity to grow within the organization to a leadership role.
• Opportunity to learn from some of the best in the industry.
• Great work environment with a strong and friendly team of co-workers.

Hours: Full-time

Location: Worldwide. This is a remote role and qualified candidates from anywhere in the world can apply for this role.

If this sounds like you, then Cozymeal just might be the right place for you! Welcome home!

Senior Engineering Manager k6 (Remote, Canada)

Location: Global (Remote)

We are looking for an Engineering Manager to help us grow and develop our k6 Engineering team. Our managers take an active role in creating a productive environment for our engineers; be it through removing blockers and impediments, facilitating cross-team collaboration and understanding, or by aiding the team in helping themselves by constantly improving and refining their working practices. You’ll be responsible for managing a team of distributed engineers working across a variety of systems and helping them to perform at their best.

Requirements:

• The core focus of the role is on people management but you should have enough technical skills/understanding of our stack to manage a highly technical team/product.
• You will act as project manager as well as working with product owners to ensure the product roadmap is defined and up-to-date
• You have a strong software engineering background and are capable of engaging in technical conversations and challenging teams to arrive at strong technical decisions themselves
• You will be comfortable working with engineering teams who have a strong sense of autonomy in their decision making, be it technical or product focussed
• While you’re great with people and adept at managing relationships, you still keep up-to-date with the latest technical trends and shifts in order to maintain and enhance your understanding of the challenges your teams face
• Ideally you will have a Computer Science degree or equivalent experience and have worked as a Software Engineer before moving into Management
• We work with Go and Python for back-end development.
• You will have familiarity with using and building RESTful APIs
• Familiarity with Git, Linux, k6, Prometheus, Graphite, Influxdb and/or Elasticsearch would all be a strong advantage
• Familiarity with public Cloud and/or Kubernetes would be a strong advantage

Your day-to-day will include:

• Regular 1:1s to ensure your direct reports are motivated, happy and engaged
• Coaching and mentoring of your direct reports
• Providing continuous feedback to engineers to ensure that they can add value while maintaining high standards
• Contributing to and reviewing design documents for upcoming features
• Ensuring features are well-defined and ready for development
• Advising your reports on how to break down features into tasks
• Collaborating with our Engineering Leaders to help define and influence product strategy, roadmaps and technical designs
• Maintaining headcount by working with our People Ops team to attract and hire talent

About Grafana Labs: There are more than 950,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include four other open source projects, Grafana Loki (for logs), Grafana Tempo (for traces), Grafana Mimir (for metrics), and Grafana OnCall (for on-call management).

Benefits: For more information about the perks and benefits of working at Grafana, please check out our careers page.

A note about covid-19: All Grafanistas who wish to attend in-person events or travel for Grafana Labs must be fully-vaccinated.

Equal Opportunity Employer: At Grafana Labs we’re building a company where a erse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees. If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.

We will recruit, train, compensate and promote regardless of race, religion, colour, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and ersity builds a strong organisation and we’re working hard to make sure that’s the foundation of our organisation as we grow.

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Senior Product Manager

• R7914
• Remote
• Remote, United States

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

Senior Product Manager, Toast Web

Are you bready* for a change?

Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future.

About the Role:

We are looking for an amazing product manager to own and drive the evolution of the authenticated Toast experience – Toast Web. Toast Web is our core software that all our web applications live in. As a Product manager of the Toast Web, you’ll collaborate with cross-functional partners across all business lines, and work closely with your researchers, designers and engineers to create a next-generation Toast Online experience that is simple, clear, and delightful. We’re a passionate team driving the consistency and integrity of the current, and strategy and vision of the next generation product experience at Toast. We operate both as a well established platform team, and as a startup with high ambitions and a focus on experimentation, testing, and iteration.

About You:

You are obsessed about understanding customers and their needs, and measuring impact of products you release. You love solving complex problems and scaling simplicity for customers. You are grounded in data, customer feedback, cross-functional partnerships, and an ability to translate customer needs and product vision into world-class experiences.

You have a proven track record of building and shipping amazing search enabled web-application experiences for business users and consumers. You understand the power of extensibility and reusability mobile, as a form factor, and the ways in which it will help scale transform existing use cases and customer needs across multiple form factors.

About this roll*:

• Own and drive the vision and strategy roadmap for the next generation of Toast Web, reimagining how restaurant managers interact with Toast, as well as how our internal teams code the front-end of applications living within it.
• Work closely with designers and developers to concept, prototype, ship, measure, and improve product features
• Translate product strategy into detailed product requirements
• Research and get to know customers directly through close collaboration with sales and customer
• success, customer care including joining sales and customer care calls
• Champion customer needs internally by building strong relationships horizontally and vertically within Toast

Do you have the right ingredients*?

• Has experience as a product manager for a business and consumer web application products
• Obsessed about productivity and efficacy metrics to help customers get their job done in an intuitive and frictionless manner
• A proven track record of working collaboratively and effectively with cross-functional teams, and partnering across business lines
• Passion for and knowledge of restaurant tech, productivity tech or business communication tech
• Entrepreneurial mindset and ability to create a compelling vision from ambiguity and achieve product market fit
• Take ownership of leading a product from concept to market while ensuring the product supports the company strategy and meets defined business objectives

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

Our Spread of Total Rewards

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs.

*Bread puns encouraged but not required

#LI – Remote US

The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits.

Pay Range

• $124,000—$198,000 USD

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most erse industries. We embrace and are excited by this ersity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and ersity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process.

Implementation Manager

Location: Remote-US

We are searching for an Implementation Manager to join our fast-growing Implementation team. The right candidate has the ability to translate business objectives into compelling solutions and actionable recommendations.

In this role, you’ll get to:

• Be the client point person for all interactions following the close of a deal and ultimately responsible for driving project plans to completion
• Articulate the technical requirements and key architecture considerations for development and implementation
• Work closely with prospective and existing customers in collaboratively designing solutions to be built on the 1upHealth platform
• Partner with the 1upHealth Product team to identify new features and requirements based on customer feedback
• Configure and perform technical product demonstrations with our software
• Interface with technical SMEs from customers directly during sales and implementation
• Define solution architecture for customers implementing the 1upHealth platform
• Drive business requirements definition during pre and post sales conversations

We are looking for people who have:

• Strong project management skills driving large enterprise-wide programs to completion
• Experience in consulting (or equivalent), ideally with a focus on healthcare
• Excellent interpersonal, public speaking, and written communication skills
• Expertise in managing complex projects and cross functional teams (engineering, data, dev ops)
• Ability to articulate technical topics to lay audiences, such as explaining what an API is
• Strong understanding of the payer marketplace, or the motivation to learn
• High energy level, enthusiastic, and adaptable in a startup environment
• Demonstrated experience selling and/or implementing cloud solutions
• Experience working with cloud service providers like AWS
• Knowledge of healthcare interoperability standards, including HL7 FHIR
• Experience working with healthcare claims and clinical data
• PaaS or Saas implementations experience preferred

You may also have:

• Bachelor’s degree

About 1upHealth

At 1upHealth, our mission is to unlock health data and improve industry outcomes. As leaders in FHIR interoperability, our platform makes it easier for partners to access, integrate, aggregate, and share data across a variety of systems. 1upHealth is building a data ecosystem to promote the digital transformation of the industry and encourage insight-driven healthcare.

We are proud to announce that we have been named 2022 Best Places to Work in the Small Company and Best Paying Company categories by Built In Boston.

Benefits

• 100% Paid BCBS Medical and Dental Insurance for Employees
• Vision Insurance
• Unlimited PTO
• Equity
• 401(k)
• Home Office Stipend
• Commuter Stipend
• Wellness Reimbursement
• Parental Leave (16 weeks for birthing parents, 6 weeks for non-birthing parents)
• Company Meetings with Free Lunch

Project Manager, Operations

USA (Remote)

Job Title: Project Manager, Operations

Work Location: USA (Remote)

Start Date: ASAP

Recently named one of Fast Company’s Most Innovative Companies and AdAge’s A-List Awards Social Media/Influencer Agency of the Year, Whalar is a global, award-winning creator commerce company that works closely with today’s biggest brands, content creators, and world-leading social platforms to deliver innovative and creative content. We differentiate ourselves by our unique capabilities, including proprietary technology, brand partnership expertise, brilliant creator talent management, and dedicated Web3 innovation practice.

We believe this is a rare chance to join a truly special team and to help us shape the future of a highly respected, growth-oriented business that is committed to doing well by doing good.

About the role:

Here’s what you’ll do day-to-day:

• Support the Marketing team in project processes and workflows that streamline initiatives, and empower Cross Functional teams
• Contribute to the execution of high-quality marketing programs at scale with a sense of urgency
• Asset management across cross-functional teams
• Distribute assets to the creative team for content creation
• Own content feedback and approvals process
• Support activation of programs and partnerships for Whalar Marketing
• Create partnership and activation recaps and reports for internal awareness
• Oversight of additional projects as assigned

Here’s what we’re looking for:

• Minimum of 2 years experience in project management and marketing, advertising, or influencer space.
• Highly organized with strong attention-to-detail
• Ability to work on multiple projects simultaneously and autonomously
• Self-starter with a problem-solving mindset
• Experience in Google Suite, Excel and Powerpoint
• Clear communicator with the ability to provide concise, direct feedback and next steps for all in-progress, pending, and complete items.
• Experience with major social channels
• Expertise in the digital landscape with a keen understanding of the latest trends and initiatives of major digital and social platforms
• Experience with project management tools
• A passion for creators and the influencer marketing space

The salary range for this role is: $65,000 – $85,000 + bonus + benefits

Our values:

Our people are our superpower. At Whalar, ersity, equity, inclusion, and accessibility are at the core of who we are. We are deeply committed to reflecting on the unique journeys, authentic voices, and perspectives of our people, our creators, and the communities they represent. Our hope is to impact accessibility beyond compliance and help break societal stigmas and stereotypes. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for everything creator, we want to meet you, and we encourage you to apply.

The perks:

Whalar is a remote-first working environment, providing our employees with the flexibility to be their most creative and successful versions of themselves. Whalar is located across 18 states in the US and 6 countries including offices in London and Malaga, Spain. Whalar provides flexible benefits and collaborative work environments/experiences, empowering employees to work productively in a setting that best and uniquely suits their needs.

• Company-wide yearly bonus
• Medical, Dental, Vision
• 25 days of PTO + Sick days + Winter break
• Retirement planning with employer match
• Monthly phone/internet reimbursement
• Professional development stipend
• Home office allowance
• Fertility benefits
• 16 weeks of paid parental leave
• Calm App subscription (Add up to 4 dependents)
• Fwrd personal development App subscription
• Volunteer Days
• Identity theft protection & Legal assistance
• Life & Disability Insurance
• Pet Insurance
• Social Programs
• 4.5 day work week

Whalar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Equal opportunity extends to all aspects of the employment relationship, including hiring, promotions, training, working conditions, compensation, and benefits.

Title: Product Manager – Logistics

Location: Remote – US

Whatnot

Whatnot is a livestream shopping platform and marketplace backed by Andreessen Horowitz, Y Combinator, and CapitalG. We’re building the future of ecommerce, bringing together community, shopping and entertainment. We are committed to our values, whether working remotely or from one of our offices. We are building a team that has experience from top tech, retail and payments platforms in the world.

We’re innovating in the fast-paced world of live auctions in categories including sports, fashion, video games, and streetwear. The platform couples rigorous seller vetting with a focus on community to create a welcoming space for buyers and sellers to share their passions with others.

And, we’re growing. Whatnot has been the fastest growing marketplace in the US over the past two years and we’re hiring forward-thinking problem solvers across all functional areas.

Opportunity Size

Retail disruption is one of the largest opportunities in the startup space today. Livestream shopping is taking off around the world a $300B GMV market in China that’s grown 100% YoY. Whatnot is bringing it to the world through a community-first approach, starting in the U.S. where retail is a $5T market opportunity!

Role

• Drive the product roadmap, product strategy and roadmap execution for the Logistics team
• Define product requirements & work with engineering, design and broader team to bring our roadmap to market at lightning speed
• Clearly communicate roadmap, progress, and insights to key teams and stakeholders
• Do whatever it takes to ensure the engineering team is operating effectively, unblock them and make sure they can move at a rapid pace
• Take ownership of any major blocker to the company’s success
• Drive strategic initiatives across the company as needed

You

Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here.

As our next Logistics Product Manager you should have 5+ years work and 3+ years product management experience, plus:

• Startup experience
• Comfort working exceptionally fast in an ambiguous work environment
• Strong product intuition and design sense
• Proven track record of using data, user feedback and intuition to drive sound product decisions
• Able to ruthlessly prioritize the most impactful work
• You know that product decisions don’t end and begin with data and a/b tests

Benefits

• Competitive base salary and stock options
• Unlimited Vacation Policy and Company-wide Holidays (including a spring and winter break)
• Health Insurance options including Medical, Dental, Vision, Life, Short term disability & Long term Disability
  • Whatnot covers 99% of employee premium costs, and 75% of dependent care premiums for Medical
  • Dental and Vision sponsored 100% by Whatnot for employees and dependents
• Work From Home Support
  • Laptop provided by Whatnot and home office setup allowance
  • $450 work-from-anywhere quarterly allowance for cell phone and internet
• Care benefits
  • $1,350 quarterly allowance on food
  • $1,500 quarterly allowance for wellness
  • 16 weeks Paid Parental Leave and gradual return to work
  • $5,000 annual allowance towards Childcare
  • $20,000 lifetime benefit for family planning, such as adoption or fertility expenses
• Professional Development
  • $2,000 annual benefit to invest in your professional development
• 401k offering for Traditional and Roth accounts provided by Betterment
  • Employer matching contributions of 100% of up to 4% of contributions on base salary

EOE

Whatnot is proud to be an Equal Opportunity Employer. We value ersity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

Chief Product Officer

PRODUCT TEAM

We are looking for a driven Chief Product Officer to join our executive team and drive the scaling of our SaaS company to the next level. You will play a pivotal role in shaping and executing our product strategy, driving revenue growth, and ensuring the success of our products in the market. This is an exciting opportunity to make a significant impact on our company’s growth trajectory and shape the future of our products.

The salary for this position is 110,000 annually and we are committed to reviewing salaries every year based on company and inidual performance.

You can work from anywhere in the world as long as your main location has ~4 hours overlap with the UTC+3 time zone.

As a CPO, you will be responsible for formulating our long-term product vision and strategy, creating a roadmap for the next years, and shaping our product development environment. In addition to that, you will ensure there are appropriate processes for knowledge sharing between core development teams and mission teams.

Your main responsibilities will be:

1. Developing and executing a comprehensive product strategy aligned with the company’s overall direction.
2. Inspire people through visionary thinking and foster a culture of innovation: Drive and communicate a compelling product vision that inspires and aligns the organization around the product strategy.
3. Cultivate a culture of innovation, experimentation, and continuous improvement, encouraging creative thinking and cross-functional collaboration.
4. Driving revenue growth through product-led strategies. Developing a deep PLG mindset with the product team to acquire, retain, and expand our customer base.
5. Leading the product management team in defining and prioritizing product roadmaps, features, and enhancements.
6. Defining and monitoring key product metrics and performance indicators to measure the success and impact of product initiatives. Establishing a data-driven culture within the product team.
7. Supporting the launch and refinement of product management processes and tools that align with the organization’s needs in ensuring timely and effective product development and collaboration among cross-functional teams.
8. Collaborating with teams outside of product, including engineering, marketing, customer success, support and sales, to ensure effective product development and go-to-market strategies.
9. Managing the product management budget, including resource allocation and investment decisions.

About the team

We are a global team of 130+ awesome people working from over 40 countries around the globe. We hire globally, you work locally in the heart of London, a beach outside of So Paulo, or a quiet village near Florence, the choice is yours. Every few months we travel to meet up somewhere in the world and spend some quality time together. We place a huge amount of trust in our people, and we measure the outcomes rather than the work itself. Our values fuel our results.

About you

If you are looking for an exciting opportunity in an executive role at a fully-remote bootstrapped product-led SaaS business, we should talk!

In particular, we would love to hear from you if:

• You are a great team player and communicator when working with others. You are responsive to feedback and always seek to learn and improve.
• You like transparency, openness, and asking questions. Your English communication, both written and verbal, is great and you prefer to over- rather than under-communicate.
• You are passionate about solving customer problems and ensure that all product decisions are guided by deep understanding of users, you strive to create exceptional value for them.
• You love solving ambiguous business problems from first principles, and building solutions, processes, and teams around them.
• You leverage data and analytics proficiently to drive product decisions, identify trends, measure success, and make data-informed recommendations.
• You exhibit a passion for innovation, staying ahead of industry trends, and exploring new ideas to drive product differentiation and maintain a competitive advantage.
• You have demonstrated strong experience as a leader in a high-growth, product-led B2B SaaS company.

Benefits

• Freedom to choose when and how much you workwe only measure results
• 24 days of paid time off a year, plus your local holidays
• In-person meetups for team-building (expenses covered)
• 4-6 weeks paid sabbatical (depending on tenure)
• Laptop budget up to 2,500 and it renews every 3 years
• 2,000 budget to set up your home office and an additional 300 every year after 3 years of tenure
• 250 per month for co-working space membership and/or internet service at home
• 4,000 per year contribution to use for training, workshops, and conferences
• 2,000 per year contribution for any equipment or services to improve and/or maintain your physical and mental health
• Support for buying tools you need for doing your best work (even eyeglasses if you need a new pair)

Senior Program Manager

Experience 10+ years

Type Full time

Location Remote

Job Description

We are looking for a Senior Program Manager with experience managing large complicated technology projects, ideally in both enterprise and startup environments. You will manage a portfolio of products and maintain a master schedule which you will use to manage dependencies, resolve blockers, report on progress, and ultimately ensure the timely delivery of your portfolio. You will act as an interface between the project and production teams and the executive management.

About Illuvium

Illuvium is an independent game development studio with a worldwide presence. We are developing a number of interconnected blockchain based games. We have developed a strong culture of independence with our team, preferring candidates who can articulate their own vision and goals. We operate almost entirely remotely so each team member designs their own hours and work schedule. In the end all that matters is the delivered product. We hire based on people’s abilities to adapt and change quickly, valuing underlying core abilities above specific skill sets.

Responsibilities

• Manage a portfolio of complex initiatives that span multiple technology teams and lines of business
• Design new, and improve existing, project processes to help ensure the accurate and timely delivery of projects
• Provide leadership for the team by motivating team members to meet project goals, adhering to their responsibilities and to project milestones
• Manage resources, timelines, priorities and budgets

Skills and Qualifications

• 10+ years as a project manager or program manager delivering large-scale projects
• Experience managing and prioritising a portfolio of projects which compete for resources
• Technology background, ideally you moved from engineering roles in to management roles
• Familiarity with a number of project management approaches such as Scrum, PMP, Prince2, XP, Kanban, etc
• Personal gravitas; the ability to galvanise effort and align the team without relying on a call to authority

Preferred Qualifications

• Experience in a startup or scale-up which has experienced rapid growth
• Experience with Jira and other Atlassian products

Location Remote

Title: Project Manager

Location: Remote US

About the Team

The Operations team manages our worldwide distribution network and is responsible for authenticating our sneakers, fulfilling orders and ensuring on-time delivery to buyers. Through our technological innovation and logistical efficiency, you will join a team that prides itself on being the most trusted marketplace in the industry while shipping and processing tens of millions of products for our global buyers and sellers.

In this role you will:

• Lead and manage medium to large scale projects from start to finish
• Assist in scoping, setting objectives, and aligning stakeholders for projects
• Ensure proper resource allocation, and guide partners on prioritization and schedule.
• Develop comprehensive project plans, processes and workflows for efficiency and flawless execution, establishing appropriate ownership for all deliverables
• Manage all project activities closely, ensuring project stays within scope and on track
• Identify project risks early and implement action plans to mitigate or eliminate risks
• Collaborate with departments across the company, key stakeholders and external vendors, facilitating meetings when necessary
• Build robust documentation to support project plans and project rollouts (SOPs, training material, resource decks, etc.)
• Centralize information by preparing status reports on deliverables and leading timely meetings
• Manage and deliver projects on-time and within budget, maintaining a strong understanding of deliverables across all channels
• Lead wrap-up initiatives and report on key findings, identifying opportunities for efficiency
• Be the source of truth for all project information, communicating updates and project status regularly
• Present clear and concise project results and outcomes to Operations Leadership on a regular basis

We are looking for:

• Minimum 3 years of relevant experience in project management, marketing, and managing complex projects
• Strong presentation skills with the ability to effectively communicate cross-functionally with key stakeholders and executives, a must
• An inidual that can navigate unknown waters and can learn various project scopes autonomously
• Demonstrated ability to prioritize and work on multiple medium to large scale projects concurrently, with confidence to multi-task and delegate as required while still adhering to process
• Ability to manage multiple stakeholder personalities with project outcome in mind
• Excellent written and verbal communication skills
• Prior experience in a fast-paced startup or e-commerce company is ideal
• PMP, ACP, Scrum Master, ITIL, Lean or other project management certifications with demonstrable application desired
• Proficiency in Google Suite, Microsoft Office as well as project management tools such as Jira and Confluence
• Ability to travel

The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate’s skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information.

Hiring Range:

$72,000—$90,000 USD

GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands GOAT, Flight Club, Grailed and alias GOAT Group has a global community of over 50M members across 170 countries.

GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become the leading and most trusted sneaker marketplace in the world, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 50 million members across 170 countries.

Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers.

Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible.

The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including Park West Asset Management, T. Rowe Price Associates, Inc., Franklin Templeton, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator.

GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, if applicable. If you are a California resident, please review our California Privacy Rights Notice for Job Applicants.

If you are an EU or UK resident, please review our EU / UK Candidate & Employee Privacy Notice.

Title: Director of Product Design

Location: United States

Homebound is on a mission to make it possible for anyone, anywhere, to build a home using technology. Created by an experienced team of construction, real estate, design, and technology experts, Homebound is transforming the residential construction industry by improving the costly and inefficient process of building a home.

We’ve created an entirely new way to build homes with technology powering every stage from start to finish to provide a seamless experience for our customers. Homeowners across the country can choose where they want to live, select a home plan that’s perfect for them, then personalize and buy it, all online. Homebound has raised $150M in capital from leading venture capitalists like Google, Khosla, Thrive Ventures, and we’re scaling quickly in places like California, Texas, Colorado and Florida. Come build your future with us.

Homebound is proud to be named one of Inc.’s Best Workplaces of 2023.

Role Overview:

As the Director of Product Design, you will play a pivotal role in shaping the design vision for our platform experience and driving the growth of our product, research, and brand teams. You will be a key member of the technology leadership team, dedicated to automating the home building experience with groundbreaking consumer, builder, and trade experiences. You will be expected to not only provide strategic direction but also be willing to take a hands-on approach as needed, given our small but mighty team. The ideal candidate should possess a strong work ethic and a willingness to roll up their sleeves and get involved in all aspects of the design process.

What You’ll Do:

• Lead the design strategy and vision for our platform, ensuring alignment with our mission, business goals, and user needs.
• Oversee and mentor a team of designers, providing guidance, feedback, and fostering a collaborative and innovative design culture.
• Collaborate closely with cross-functional teams including product management, engineering, and marketing to ensure seamless integration of design throughout the product lifecycle.
• Manage and optimize the end-to-end design process, from user research and concept ideation to wireframes, interactive prototypes, and final visual designs.
• Define and implement design standards and guidelines to ensure consistency and cohesiveness across all digital touchpoints.
• Collaborate with product and business stakeholders to align design initiatives with strategic goals and contribute to product roadmaps and vision.
• Advocate for user-centered design principles and evangelize the value of design within the organization.

What You’ll Bring:

• 5+ years of experience leading designers across multiple projects and digital touchpoints
• Dedication to supporting and developing a small design team and it’s culture through clear communication, career investment, and fostering a collaborative environment.
• A passion for brand cohesion, consistency, and a culture of innovation across a family of products
• A results-driven leader who can champion a vision, roadmap, and execution strategy.
• A data-driven mindset with experience leveraging metrics and insights to drive informed decision-making.
• Ability to use storytelling to communicate the impact of design and product across all audiences.
• Demonstrated success in building strong relationships with product and business leadership, promoting collaboration, and advocating for user experience
• Executive presence, and demonstrated success in building strong relationships with product and business leadership, promoting collaboration, and advocating for UX.

We are focused on building a erse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

Homebound is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Homebound considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

Title: Business Operations, Senior Manager

Location: Remote, USA

Marqeta is on a mission to change the way money moves. Our open API card issuing platform provides unprecedented flexibility and control for industry-leading companies such as Square, Coinbase, J.P.Morgan, and Uber, to issue cards, authorize transactions, and manage payment operations in real time. Founded in 2010, Marqeta IPO’d in 2021 and has grown into a team of over 900 Marqetans in the US, UK, Canada, Singapore, and Australia.

The Senior Manager, Business Operations is a newly created role focused on improving our Product and Technology team’s ability to execute on strategic initiatives. This role will play a critical part in 1) budgeting and headcount processes for the organization 2) software capitalization program 3) Cost and operational efficiency improvements and 4) Workforce development. This role will also be heavily involved in planning and coordination activities for Annual (V2MOM) and quarterly planning cycles, business health metrics, people allocations/hiring and change management.

We work Flexible First. This role can be performed remotely anywhere within the United States. We’d love for you to join us!

What You’ll Do

• Partner with cross-functional teams to drive planning alignment meetings to address tactical issues, dependencies, team status, production issues,
• Identity process improvements and lead execution of cost saving projects
• Leverage metrics to improve transparency, overall team performance and efficiency around key cross-org programs.
• Own the Product and Technology budget planning process and partner with the finance team to ensure a smooth and efficient process.
• Drive product related initiatives as needed such as content curation for roadmap reviews, QBR’s and MBR’s
• Provide visibility to program status (issues, risks, metrics, etc.) on an ongoing basis through push status reporting as needed (to all stakeholders, team members, and interested parties)

What We’re Looking For

• BA/BS degree with 8 years of operations strategy, product operations, or business consulting working directly with customers or similar analytical roles that worked closely with product and engineering teams as well as directly with customers.
• 5+ years of leading cross functional programs
• Excellent analytical and problem solving skills with a history of hands-on, detail orientation including intermediate SQL ability.
• Ability to establish credibility and rapport with senior executives and technical and non-technical team members alike.
• Outstanding organizational, communication, and relationship building skills conducive to driving consensus
• Familiarity with budgeting and headcount management – able to read a P&L
• Ability to master technical subjects and technologies relevant to the program.

Nice-To-Haves

Master of Business Administration

• Experience working with financial reporting on the product level including P&L statements, Margin Analysis, or Software Capitalization
• PROSCI Change Management certification
• Certification with Six Sigma Methodologies or other process improvement certifications
• Experience with card transactions, identity, direct deposits/debits, ACH, or other money movement capabilities, risk management, and risk operation products.

Typical Process

• Application submission
• Recruiter phone call
• Hiring manager video call
• Virtual Onsite consisting of 5, 45 min – 1hr calls
• Offer!

Compensation and Benefits

• Flexible time off take what you need
• Retirement savings program with company contribution
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Health insurance premiums paid 100% + coverage for dependents and pets
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial coaching, and legal advice
• Monthly stipend to support our remote work model (#LI-Remote)

Visa Sponsorship

• We do not currently support any new sponsorship opportunities or sponsorship transfers for this role

Title: Senior Product Manager

Location: Remote

Honor exists to expand the world’s capacity to care.

We’re combining high tech with high-touch to deliver better home care for aging adults, better jobs for Care Professionals, and entirely new offerings to support the aging journey, at scale.

Founded in 2014, and now a Series E funded Unicorn valued at over $1B, Honor leads the world’s largest home care network with the most advanced care platform. Our August 2021 acquisition of Home Instead has created a global company that’s revolutionizing how society cares for older adults, their families, and Care Professionals.

The Honor Care Platform combines local care and the most advanced technology to bring the highest quality care to more aging adults.

Grow at Honor as part of a united team where everyone shows up authentically, shares ideas bravely, and solves complex problems!

About the Work:

We’re looking for an experienced Senior Product Manager to lead product development of our Schedules team. You will play a critical role in driving the development of the part of our product that defines, creates, stores, and manages the atomic unit of work that caregivers deliver to our customers. It is Honor’s record of care. You’ll work cross-functionally on strategy, planning, and execution within our fast-growing organization. You’ll gather requirements, oversee design and development, and drive adoption of many core features and services, as well as green field new product opportunities. The ideal candidate will have solid product management skills and a technical aptitude to have strategic conversations around data science and engineering investments for years to come. The product team is small, lean, and fast-paced so if you thrive on making your mark in a number of areas at once, Honor could be the place for you.

About you:

• You’ve led the vision and development of products or large-scale platforms, and you are excited about owning products that encapsulate the underlying core entities used by many features. You should have experience working with data scientists and engineers as end-users.
• You have experience with direct end-user facing offerings and with building API-driven workflow products. You should have at least 5 years of product management experience, with a track record of navigating competing priorities between evolving existing features and investing in next gen technologies
• You are able to drive alignment from strategy to execution, and across a wide range of stakeholders. To succeed in this role, you’ll need to have excellent communication skills.
• You act like an owner. You are a self-starter who thrives in a fast paced environment, deals well with ambiguity and has a strong bias towards action. You can pair strong problem solving skills with a high level of empathy.
• You are a systems thinker, with an appetite for digging deep into the data, and thinking from first principles
• Preferred but not required:
  • APIs, SaaS product experience
  • Software engineering experience

Our range reflects the hiring range for this position. We use national average to determine pay as we are a remote first company. Inidual pay is based on a number of factors including qualifications, skills, experience, education, and training.

Base pay is just a part of our total rewards program. Honor offers generous equity packages that increase with position level and responsibilities, and a 401K with up to a 4% employer match.

Hiring Salary Range

$166,500$203,500 USD

What’s next?

Honor is remote friendly! We’re hiring across the U.S., with an entirely virtual interview and onboarding process. Most of our positions are remote/work from home and do not require permanent relocation. As conditions allow, we have office space for in-person collaboration in our San Francisco Bay Area, CA and Austin, TX hubs. If you’re looking for a great job that offers you the opportunity to work from home, we’d love to talk to you.

Want to know more about why Honor is a great place to work? Check out our perks!

We value people! These four people-centric values guide the ways we work and decisions we make every day.

This role doesn’t sound quite right? Send this application to a friend who may be a fit and check out our other available roles!

#LI-Remote

Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.

Data Operations Project Manager

Remote, US

Join Aya Healthcare, winner of multiple Top Workplace awards!

The Data Operations Project Manager will be an integral part of our rapidly growing IT team. This is a senior role with intention to bring maturation to the PMO group, providing guidance on how to better incorporate project management techniques into IT Engineering department projects.

The Project Manager’s responsibilities include working closely with our IT Engineering Director to prepare comprehensive action plans, including resources and timeframes for projects. You will perform various coordinating tasks, like schedule and risk management, along with administrative duties, like maintaining project documentation and executing technical tasks. To succeed in this role, you should have excellent time management and communication skills, as you’ll collaborate with stakeholders and internal teams to deliver results on deadlines.

The IT Engineering team work on a broad array of projects, such as cloud infrastructure deployments, new telephony systems, database platform enhancements, and new laptop imaging systems. The ideal candidate for this job has some background in IT Ops or Software Development environments, is resourceful, a good problem solver, is personable and well organized.

WHO WE ARE:

We’re a $10+ billion, rapidly growing workforce solutions provider in the healthcare industry. We deliver tech-enabled services that help healthcare organizations meet and manage their contingent labor needs. We build and manage tech-enabled marketplaces for national and local healthcare talent and deliver contingent labor management solutions through our proprietary software platform.

At Aya, we’re obsessed with creating exceptional experiences for our clients, clinicians and employees. In fact, we put employee satisfaction above all else. Our team members are responsible for incomparable customer experience and we know that happy employees are critical to maintaining happy clients. We foster an entrepreneurial, high-energy, low-bureaucracy culture and value innovative thinking and creative problem solving. We embrace ersity in thought and backgrounds unified by a commitment to high achievement. When you join Aya, you’ll be surrounded by teammates who care about you as an inidual and leaders who will help you grow both personally and professionally.

RESPONSIBILITIES:

• Coordinate project management activities, resources, equipment and information
• Break projects into doable actions and set timeframes
• Assist Director of IT Engineering with tasks and various administrative duties
• Assign tasks to internal IT teams and assist with schedule management
• Make sure that clients’ needs are met as projects evolve
• Act as the point of contact and communicate project status to all participants
• Use tools to monitor project working hours, progress and plans
• Create and maintain comprehensive project documentation, plans and reports
• Help the Director of IT Engineering with defining and improving existing processes.

REQUIRED QUALIFICATIONS

• Bachelor’s Degree preferred
• Proven work experience as a Project Manager or similar role
• Experience with developing documentation
• Experience IT Operations or Software Development
• Basic understanding of Active Directory, Exchange, Office 365 and Azure AD
• Solid technical background with an ability to give instructions to a non-technical audience
• Strong client-facing and teamwork skills
• functional working knowledge of Atlassian Jira or other Kanban style management tools
• Exceptional organizational skill with strong attention to detail

WHAT WE OFFER:

• Free premium medical, dental, life and vision insurance
• Generous 401(k) match
• Aya also offers other benefits to those that are eligible and where required by applicable law, including reimbursements and discretionary bonuses
• Aya provides paid sick leave in accordance with all applicable state, federal, and local laws. Aya’s general sick leave policy is that employees accrue one hour of paid sick leave for every 30 hours worked. However, to the extent any provisions of the statement above conflict with any applicable paid sick leave laws, the applicable paid sick leave laws are controlling
• Celebrations! We hit our goals and reward ourselves.
• Company-sponsored virtual events, happy hours and team-building activities are always on the horizon plus, you get a special treat on your birthday!
• Unlimited DTO we believe in time off!
• Virtual yoga, meditation or boot camp classes offered daily

COMPENSATION: Aya reasonably anticipates the pay scale for this position to be an annual salary of $130,000 to $160,000.

The pay scale for this position may vary if applicant possesses experience outside of what Aya reasonably anticipates for this position. Bonuses are subject to the role and your manager’s discretion.

Aya is an Equal Opportunity Employer (EEO), including Disability / Vets, and welcomes all to apply. Plea

Title: GRC Operational Risk Analyst

Location: Chicago, IL; New York, NY; San Francisco, CA; Austin, TX; United States – Remote

About the Team

Come help us build the world’s most trusted on-demand, logistics engine for delivery! We’re building a team of great minds to help us secure and maintain a 24×7, no downtime, global infrastructure system that powers DoorDash’s multi-sided marketplace of consumers, merchants, and drivers.

The Governance, Risk, and Compliance (GRC) team is looking for an Operational Risk Analyst who is smart, fast and a hard worker to help us source and respond to security risks within business processes and tooling. If you are a curious person and logical with a penchant for problem solving, we want to talk to you!

About the Role

You will report into a GRC Manager and is a remote-based role.

You’re excited about this opportunity because you will

• Perform process mapping, analyze system configurations, and review system logic to identify critical security risk points
• Help the business design, implement, and monitor control points
• Collaborate with engineering to define system functionality to support controls
• Collaborate with information security to report system flaws and potential incidents
• Participate in incident investigations by acting as the business process expert, gathering supporting data, and facilitating remediation
• Design and provide periodic reporting of key performance indicators (KPIs) related to security risks and controls

We’re excited about you because

• You have 5+ years of relevant experience (operational risk, internal or external audit, IT or security risk management)
• You have 5+ years of experience performing process level risk assessments and process improvement projects
• You have excellent understanding of how to reduce risk through a combination of process and/or system changes
• You have experience with root cause analysis and tracing methodologies
• You have experience working in Security and Compliance team in SaaS/cloud environments

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We’re committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate erse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on protected categories, we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a erse workforce people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Compensation

The location-specific base salary range for this position is listed below. Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants.

California Pay Range:

$149,500$238,000 USD

Colorado Pay Range:

$149,500$214,500 USD

New Jersey Pay Range:

$149,500$202,500 USD

New York Pay Range:

$149,500$238,000 USD

Washington Pay Range:

$149,500$238,000 USD

Title: SVP, Operations

Location: United States

Company Overview:

Cohere Health is illuminating healthcare for patients, their doctors, and all those who are important in a patient’s healthcare experience. Founded in August 2019, we are obsessed with eliminating wasteful friction in areas that have nothing to do with health and treatment, particularly for diagnoses that require expensive procedures or medications. We build software designed to ensure the appropriate plan of care is understood and expeditiously approved, so that patients and doctors can focus on health, rather than payment or administrative hassles.

Opportunity Overview:

Cohere’s Service Operations team is responsible for creating value for clients through service delivery everyday. We are seeking a highly skilled and experienced Senior Vice President of Operations to join our dynamic and fast-growing organization. As the Senior Vice President of Operations, you will play a pivotal role in shaping and executing Cohere’s operational strategy to achieve key performance goals. You will have the opportunity to lead by example, foster a culture of empathy and support, and drive operational excellence across our contact center and production environments. This is an exciting opportunity for an accomplished operations leader to make a significant impact in transforming healthcare experiences.

Reporting to the COO, this is a crucial role in our organization for both day-to-day operational success as well as long-term operational strategy, planning, and optimization. This leader will be responsible not only for the performance of hundreds of iniduals on the team but also for the cross-functional partnership between operations and other departments at the company. This inidual will also build and leverage relationships with clients to achieve the goals of the company. The work will be fast-paced with evolving needs, requiring flexibility, emotional intelligence, curiosity, and grace under pressure.

Last but not least: People who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that erse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

What you will do:

• Own the development and execution of Cohere’s operational strategy, including key performance goals
• Roll up your sleeves to immerse yourself in the day-to-day work of the team
• Lead by example for hundreds of team members by fostering a culture of empathy, empowerment, and support
• Maintain operational excellence by implementing efficient processes, optimizing workflows, and leveraging technology to drive productivity and cost-effectiveness.
• Stay informed about industry trends, best practices, and regulatory requirements, and proactively integrate them into operational strategies and processes.
• Provide coaching and mentorship to staff in order to foster talent and grow the organization
• Collaborate cross functionally with Business Planning, Training and Quality, Compliance, Product, Rules, Physicians, Clinical Programs, and other teams to achieve goals and partner on their planned initiatives
• Skillfully develop and manage relationships with external clients and partners, in collaboration with Business Development and Strategic Accounts teammates
• Ensure day-to-day execution of compliance with all required programs, policies and practices
• Carefully manage operational expense with an eye towards financial responsibility and company growth trajectory

Your competencies:

• Proven track record of experience in operations management, specifically in contact center and production environments
• Growing and scaling of large operational teams to achieve key performance goals
• Intentional, effective people leadership, including coaching, delegating, and providing actionable feedback
• Proficiency in data analysis and interpretation to drive data-driven decision-making and operational improvements.
• Strong strategic thinking abilities to develop and execute operational strategies aligned with the organization’s goals and objectives.
• Ability to identify key performance indicators (KPIs) and establish performance benchmarks to monitor and measure operational success.
• Aptitude for identifying trends, patterns, and operational bottlenecks to proactively address challenges and optimize processes.
• In-depth knowledge and experience in call center operations, including call management, queue management, and call routing strategies.
• Proficiency in workforce management principles and tools to optimize staffing levels, scheduling, and forecasting.
• Understanding of contact center metrics, such as Average Handle Time (AHT), First Call Resolution (FCR), Service Level Agreement (SLA), and Customer Satisfaction (CSAT).
• Familiarity with call center technologies, including Automatic Call Distribution (ACD) systems, Interactive Voice Response (IVR) systems, and Computer Telephony Integration (CTI).
• Strong background in production management, encompassing process optimization, quality control, and workflow design.
• Knowledge of production metrics, such as cycle time, throughput, and yield, to drive operational efficiency and productivity.
• Experience implementing Lean Six Sigma methodologies or other continuous improvement frameworks to streamline production processes and reduce waste.
• Familiarity with production planning and scheduling techniques to ensure optimal resource utilization and on-time delivery.
• Familiarity with emerging technologies and trends impacting contact center and production environments, such as automation, artificial intelligence, and digital transformation.
• Solid understanding of financial management principles, including budgeting, cost control, and revenue generation.
• Experience managing operational expenses while ensuring financial responsibility and achieving profitability targets.
• Ability to develop business cases and financial models to support operational initiatives and investments.
• Ability to tailor communication styles to different audiences, including internal cross-functional teams and external customers and partners
• Excellent written and verbal communication skills, including proficiency in developing and delivering presentations
• High level of executive presence and proven track record interacting externally with clients / partners to achieve performance objectives
• Flexible and agile, comfortable with the ambiguity of a startup organization, skilled at working and building culture in remote environments, and self-directed
• Strong focus on continuous process improvement
• Exceptional leadership qualities, including the ability to inspire and motivate teams to achieve goals and maintain high levels of employee engagement.

Your requirements:

• Bachelor’s degree required
• 15+ years experience in the area of contact center/production operations
• 7+ years of experience in people management with demonstrated ability to recruit, manage and grow a high-performing team
• Experience managing fast-growing teams in a fast-paced environment

We can’t wait to learn more about you and meet you at Cohere Health!

Equal Opportunity Statement:

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it’s personal.

#LI-Remote

#BI-Remote

Title: Academy Program Manager

Location: Hollywood, CA, Scottsdale, AZ, Remote US

Fender Musical Instruments Corporation is a world-famous brand with offices across the globe. Within Fender Musical Instruments Corporation’s (“FMIC”) Academy team, we strive to educate our retailers on the latest product innovations and launches so they can provide the best product knowledge to their customers.

An American icon, Fender was born in Southern California and has built a worldwide influence extending beyond the studio and the stage. A Fender is more than an instrument, it’s a cultural symbol that resonates globally.

We are searching for an Academy Program Manager to join our B2B & Retail Marketing team. Reporting to the Director, B2B & Retail Marketing, the ideal candidate will assist with the development of content for Academy (Fender, Jackson, Gretsch, and PreSonus) based upon critical dates established. This role will be responsible for planning, building, tracking, and reporting for all Academy content. The Academy Program Manager should be collaborative, highly organized, with the ability to comprehend project objectives and effectively communicate. With an overall drive for achieving dates established, and the ability to address overarching issues, concerns, or problems by providing alternative solutions. This position plays a key role in the clear communication of best-in-class content to support the retail network.

What you’ll do:

• Meet with Academy team several times weekly to plan upcoming content, promotions, and projects. Assist Manager, Academy & Retail Marketing in tracking data pertinent to the various Academy goals.
• Assist in the creation of text, confirm links, proof, manage student distribution lists and schedule mailings.
• Produce content that aligns with the Academy design template, curriculum objectives and marketing campaign messaging / aesthetic.
• Compile site data for various Sales reports (dealer status, BDM status, global status), user engagement, lesson views, associate certification level, incentives & rewards, and contribute to monthly recap for Marketing executives.
• Collect and analyze Academy data to identify trends and areas of opportunity. Use analytic findings to identify and monitor KPI’s and evaluate overall campaign effectiveness and marketing initiatives.
• Assist in the backend build of content, collect and process PRP and marketing collateral, translate into curriculum and present content prior to going live with Product Marketing teams.
• Assist in creating promotions / driving engagement related to current Academy content.
• Perform monthly platform updates including New, Silver and Gold certified students, IQ-driven rewards for North America, EMEA and Australia, and a globalization tool which ensures that region-specific content and promotions are not visible to regions who should not see a specific promotion.
• Manage annual student point reset, site shut down and curriculum revamp.
• Support and maintain policies, procedures, training, and tracking processes for efficiencies to existing operational workflow, communication of projects, and setting of achievable timelines.

Who you are:

• Proven working experience in curriculum and copywriting.
• Comfortable working collaboratively across product, marketing, and sales teams, and with external partners.
• Excellent organizational, teamwork, problem solving, and communication skills and ability to work with different levels of management and build partnerships.
• Self-motivated, flexible with highly effective organizational skills with the ability to multi-task.
• Capable of meeting aggressive deadlines while juggling multiple priorities.
• Commitment to quality, accuracy, and timeliness.
• Able to maintain a high degree of confidentiality.
• Strong verbal and written communication skills.
• Proficiency in MS Office Suite and Workfront.
• Bachelor’s degree in business administration, marketing, or equivalent combination of education and experience required.

About Fender Musical Instruments:

Fender Musical Instruments Corporation (FMIC) is one of the world’s leading musical instrument manufacturers, marketers and distributors, whose portfolio of brands includes Fender , Squier , Presonus , Gretsch , Jackson , EVH , Charvel , Bigsby , and Groove Tubes , among others. For more information, visit www.fender.com. FMIC offers a competitive benefits package which includes medical, dental, 401(k), paid time off, and an equipment purchase program to help you get the band back together. Fender Musical Instruments Corporation is an equal opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veterans’ status, sexual orientation, or any other protected factor.

Fender is required by law in certain jurisdictions to include a pay scale in the job posting for this position. Pay scale means the salary or hourly wage range that Fender reasonably expects to pay for this position; it is neither a promise nor a guarantee of the compensation that the successful candidate will receive. The pay scale for this position takes into account the wide range of factors that Fender considers in making compensation decisions, including, without limitation: skill set, experience, and training, licensure and certifications, and other business and organizational needs. If this is a remote position, the pay scale disclosed herein may be adjusted further based upon the applicable geographic differential associated with the location from which the successful candidate will work. Please note that it is not typical for a Fender employee to be at or near the top of the pay scale for their role especially as a new hire and compensation decisions are dependent on the facts and circumstances of each case. Subject to the foregoing, the current pay scale for this position is $74,333-$148,667 per year.

sFOX is looking to hire a Product Manager to join their team. This is a full-time position that can be done remotely anywhere in the United States.

Lead Group Product Manager, Google Cloud

Note: Google’s hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following:

In-office locations: Sunnyvale, CA, USA; Atlanta, GA, USA; New York, NY, USA; Reston, VA, USA; Seattle, WA, USA; San Francisco, CA, USA; Washington D.C., DC, USA; Kirkland, WA, USA.

Minimum qualifications:

• Bachelor’s degree or equivalent practical experience.
• 12 years of product management experience within cloud, SaaS, enterprise, internal tools, or supply chain networks.
• 5 years of experience building and shipping technical products.
• Experience creating product roadmap(s) from conception to launch, driving the product vision, defining the GTM strategy, and leading design discussions.

Preferred qualifications:

• Master’s degree or PhD in a technology or business related field.
• 5 years of experience in people management and technical leadership.
• Experience managing day-to-day technical and design direction for large scale systems.
• Experience in one or more of the following: cloud infrastructure, SaaS, big data, security and privacy, development and operations, or artificial intelligence/machine learning.
• Knowledge of multiple functional areas such as Product Management, Engineering, UX/UI, Sales, Customer Support, Finance or Marketing.
• Ability to influence multiple stakeholders, achieve strategic goals and evolve product strategy based on research, data, and industry trends.

About the job

At Google, we put our users first. The world is always changing, so we need Product Managers who are continuously adapting and excited to work on products that affect millions of people every day.

In this role, you will work cross-functionally to guide products from conception to launch by connecting the technical and business worlds. You can break down complex problems into steps that drive product development.

One of the many reasons Google consistently brings innovative, world-changing products to market is because of the collaborative work we do in Product Management. Our team works closely with creative engineers, designers, marketers, etc. to help design and develop technologies that improve access to the world’s information. We’re responsible for guiding products throughout the execution cycle, focusing specifically on analyzing, positioning, packaging, promoting, and tailoring our solutions to our users.

Google Cloud helps employees and organizations empower their employees, serve their customers, and build what’s next for their business. As a Google Cloud Group Product Manager, you will drive product strategy and partner closely with cross-functional teams to define and deliver on the next phase of cloud services. Additionally, you will develop product solutions, Mergers and Acquisitions, go-to-market, and business relationships to execute on the market potential and benefits possible from applying Google’s technologies in the enterprise market.

By applying to this role, you’ll be considered for all teams working on Enterprise, including Google Cloud Platform, Google Workspace, Unified Fulfillment Optimization, Google Cloud Systems, Google Cloud Security, Business Application Platform, Google Cloud AI/ML, Developer Product Group, and Internal Tools.

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $208,000-$306,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, inidual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Understand the cloud ecosystem, markets, competition, and user requirements in-depth.
• Launch new products and features, test their performance, and iterate quickly.
• Lead collaboration with engineering, marketing, legal, UX, and other teams on cutting-edge technologies.
• Develop innovative solutions to complex problems by collaborating as needed across regions, product areas, and functions.

Title: Product Manager, Consumer Experience

Location: Remote

Company Description

Amwell is a leading telehealth platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital care delivery will transform healthcare. We offer a single, comprehensive platform to support all telehealth needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With over a decade of experience, Amwell powers telehealth solutions for over 150 health systems comprised of 2,000 hospitals and 55 health plan partners with over 36,000 employers, covering over 80 million lives.

Brief Overview:

As a Product Manager, you will partner with all areas of the organization to interpret, document, prioritize, and drive requirements from inception to delivery. You will have a key role in the design process, working with cross-functional teams of Designers, Software Engineers, and QA Engineers to build intuitive workflows, immersive experiences, and comprehensive integration tools. You will work with Sales and Marketing to position product capabilities and define KPIs to assess product performance. You see the big picture, while thriving in the details needed to drive day-to-day progress. You possess a thorough understanding of your end users, a passion for detail-oriented design, and a critical eye toward clear visuals and text. As the voice of the customer champion, you will represent our customers in day-to-day decisions made at the engineering and delivery levels. Once launched, you will enable our client-facing teams to be able to communicate these exciting new capabilities to the market.

Focus areas for this product manager include but are not limited to Consumer Experiences, Admin Experiences, Configuration tools and Reporting tools. We will assess your best fit as we get to know you.

If you have a passion for solving complex problems and driving healthcare innovation, we’d love to hear from you.

Core Responsibilities:

• Cross-functional requirements-gathering of complex, configurable consumer experiences
• Document and prioritize requirements for upcoming product releases
• Synthesize tone, language, and messaging in user-facing text
• Craft internal and external communications around features, including release notes, user manuals, and feature descriptions
• Streamline workflows and business processes across products, vetting with internal/external stakeholders
• Manage feature development from requirements definition through customer launch
• Train sales and client services personnel on product capabilities
• Eventual expertise in telemedicine consumer workflows

Qualifications:

• 5+ years in Product Management or related field
• 3+ years working with software products, healthcare experience a plus
• Excellent written and verbal communication skills
• Proven ability to influence cross-functional teams without formal authority
• Desire to work in a fast-paced software environment (agile experience preferred), and an ability to execute against aggressive timelines
• Knowledge of wireframing and/or prototyping tools a big plus
• Ability to juggle multiple projects with varying degrees of priorities
• High energy level, enthusiastic, and eager to do what is necessary to be successful

Additional information

Your Team:

Should you join Amwell and the Boston-based Product Management team, you can expect:

Energetic, forward thinking, and resourceful are a few words that describe the Product Management team at Amwell. This innovative team of 12 manages the product roadmap, designs experiences that delight users, and works closely with current and future customers as the product experts of the Amwell family. Each member of this dynamic group works very collaboratively, communicating the product’s value across all other Amwell teams and to our customers.

We enjoy working with colleagues inside and outside of the organization, and making our ideas come to life! If you love technology and want to be surrounded by a team of intelligent, fast paced and energetic team members, this may be the team for you! Come join the excitement!

Working at Amwell:

Amwell is changing how care is delivered through online and mobile technology. We strive to make the hard work of healthcare look easy. In order to make this a reality, we look for people with a fast-paced, mission-driven mentality. We’re a culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic.

Our Core Values include One Team, Customer First, and Deliver Awesome. Customer First and Deliver Awesome are all about our product and services and how we strive to serve. As part of One Team, we operate the Amwell Cares program, which brings needed assistance to our communities, whether that be free healthcare for the underserved or for people affected by natural disasters, support for equality, honoring doctors and nurses, or annual Amwell-matched donations to food banks. Amwell aims to be a force for good for our employees, our clients, and our communities.

Amwell cares deeply about and supports Diversity, Equity and Inclusion. These initiatives are highlighted and reflected within our Three DE&I Pillars – our Workplace, our Workforce and our Community.

Amwell is a “virtual first” workplace, which means you can work from anywhere, coming together physically for ideation, collaboration and client meetings. We enable our employees with the tools, resources and opportunities to do their jobs effectively wherever they are!

The typical base salary range for this position is $108,480 – $149,160. The actual salary offer will ultimately depend on multiple factors including, but not limited to, knowledge, skills, relevant education, experience, complexity or specialization of talent, and other objective factors. In addition to base salary, this role may be eligible for an annual bonus based on a combination of company performance and employee performance. Long-term incentive and short-term variable compensation may be offered as part of the compensation package dependent on the role. Some roles may be commission based, in which case the total compensation will be based on a commission and the above range may not be an accurate representation of total compensation.

Further, the above range is subject to change based on market demands and operational needs and does not constitute a promise of a particular wage or a guarantee of employment. Your recruiter can share more during the hiring process about the specific salary range based on the above factors listed.

Additional Benefits

• Flexible Personal Time Off (Vacation time)
• 401K match
• Competitive healthcare, dental and vision insurance plans
• Paid Parental Leave (Maternity and Paternity leave)
• Employee Stock Purchase Program
• Free access to Amwell’s Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic’s second opinion program
• Free Subscription to the Calm App
• Tuition Assistance Program
• Pet Insurance

Operations Coordinator

Location: Remote US

Flatiron School is seeking an Operations Coordinator to join the Operations team! In this role, you will have the opportunity to contribute meaningfully to our educational delivery and career services programs by providing seamless operational support.

Providing all students with a seamless experience requires a thoughtful and meticulous approach to operations. The Operations Coordinator will play a critical role in the ongoing success of our students across all of Flatiron’s consumer and enterprise programs. This role will focus on maintaining processes that support students through the program, from enrollment through finding a job. This includes managing student records and systems, and making sure staff have the materials they need to support students at every part of the student journey. This is a very collaborative, cross-functional role. You’ll be working with teachers, Delivery leaders, Career Services staff, and staff from all other Flatiron School departments.

Responsibilities:

• Provide organization for multiple academic programs, by creating and actively managing rosters, calendars, communication lists, data trackers, surveys, and more
• Manage data collection and documentation procedures, ensuring the integrity of our reporting, and properly communicating student progress with the relevant team members
• Regularly audit data and ensure 100% accuracy in manual tasks
• Onboard and offboard incoming and outgoing staff members to internal tools and systems
• Create and troubleshoot a variety of tracking lists, schedules, and dashboards in Google Sheets and Looker
• Write and maintain detailed documentation on processes to be carried out by the Operations team and by other teams
• Create, maintain, and improve processes that support our teams in providing the best possible experience for our students
• Respond to incoming support tickets from staff and students in a timely and helpful manner
• Provide ad hoc support to the rest of the Operations team and to other teams across the company

Qualifications:

• Scrappy, detail-oriented, and known for your flawless organizational skills
• Experience creating new processes and systems when current ones will no longer scale
• Ability to troubleshoot and look for the root of an issue rather than the quick fix
• Experience with and passion for managing complex data in Google Sheets for different audiences with different needs
• Can skillfully manage competing priorities
• Not required, but nice to have — experience in any of the following platforms: Slack, Discord, Zendesk, Looker, Canvas, Pathwright, Formstack, Monday.com, Huntr

Expected Compensation:

• $60K annually

About Flatiron School

As a leader in the tech industry, Flatiron School believes that education is the best investment you can make in your future. We’re committed to helping change lives and the world for the better. Our courses provide an immersive, outcomes-driven curriculum for students looking to launch a career in Software Engineering, Cybersecurity, Data Science, or Product Design. Courses are offered both online and in-person on campuses across the country. Flatiron School is frequently ranked as a top coding bootcamp by industry publications. In addition to student programs, we also offer targeted education solutions for organizations.

If you require a reasonable accommodation in any part of the employment process, please contact:

Project Manager

United States, Remote

ABOUT US:

Dealer Inspire (DI) is a leading disruptor in the automotive industry through our innovative culture, legendary service, and kick-ass website, technology, and marketing solutions. Our mission is to future-proof local dealerships by building the essential, mobile-first platform that makes automotive retail faster, easier, and smarter for both shoppers and dealers. Headquartered in Naperville, IL, our team of nearly 600 work friends are spread across the United States and Canada, pushing the boundaries and getting **** done every day, together.

DI offers an inclusive environment that celebrates collaboration and thinking differently to solve the challenges our clients face. Our shared success continues to lead to rapid growth and positive change, which opens up opportunities to advance your career to the next level by working with passionate, creative people across skill sets. If you want to be challenged, learn every day, and work as a team with some of the best in the industry, we want to meet you. Apply today!

Dealer Inspire is a CARS brand. CARS includes the following brands: Cars.com, Dealer Inspire, DealerRater, FUEL, CreditIQ and Accu-Trade.

About The Position:

The Project Manager (PM) is an inidual contributor (IC) member of the Dealer Inspire Project Management team, responsible for leading the website build and launch process for dealer clients. An exceptionally strong organizer, delegator, and communicator, this person work with up to 15-20 clients at a time to facilitate the build process. The Project Manager helps to set priorities for internal teams, ensures deadlines are met, that work quality is consistent and that it matches the client’s vision, and that the client is aware of and engaged in the website build process.

A Project Manager must be comfortable pivoting projects and plans on the fly in the face of competing priorities and client shifts. They need to be comfortable and confident in addressing client concerns in real time and adept at problem solving in real time. Project Managers need to be comfortable being assertive, comfortable explaining clearly technical elements of the production journey, and solving problems independently.

Job Functions:

• Production Execution
  • Ability to successfully manage a full client load and be a key resource for the team
  • Follow all internal processes required of the team
  • Lead (quarterback) the production process for their clients
• Client Satisfaction
  • Communicates consistently, often, kindly and assertively with clients to create a delightful and transparent experience
  • Have the pulse of the customer; anticipate the client’s perspective of progress and address it proactively
  • Balances the clients needs, package limitations are resource availability to find the best outcome for all involved
  • Makes proactive recommendations to the client that 1) increase trust in DI and 2) increases revenue, if possible
• Experience Improvement & Implementation
  • Know when to discuss deviating from standard practices to improve flow and experience
  • Collaborate with other production teams to create improvements in key metrics
• Metrics/KPIs
  • Consistently get projects completed within the required timeframe
  • Create milestone schedules that balance revenue recognition and client satisfaction
  • Have high CSAT scores
  • Ensures website progress through the production journey within the agreed SLAs
• Measurement Details:
  • 85% Launch Accuracy & Revenue Recognition
  • 10 Average Project Launches Per Month
  • 90% Client Satisfaction Score
  • 45 Day Average Project Time to Live
  • Daily Management of Inidual Client Base and Queue
  • Daily Milestone Execution & Ticket Resolution
• Scheduling Strategy
  • Work closely with leadership to ensure the Production calendar is set for success
  • Strategize across teams for accurate launch timelines, development due dates, and client reviews

Key Skills & Requirements:

Requirements:

• 1+ years of project management or similar experience
• Excellent customer service skills
• Excellent time management skills
• Excellent personal organization skills
• The ability to remain cool under pressure
• Excellent written and verbal communication
• Comfort communicating with management, clients, and other team members
• Ability to balance demand and prioritize in a fast-paced environment
• Must be able to multi-task, while maintaining attention-to-detail
• Confidentiality, as you will be working with privileged corporate account information
• Ability to get along with everyone, treat everyone with great respect, and have an upbeat pleasant personality

Bonus Items:

• Familiarity with WordPress
• Familiarity with Salesforce
• Familiarity with Google Suite products
• Familiarity with the intricacies of how websites are built and launched

#LI-ES

In the spirit of pay transparency, we are excited to share the base salary range for this position which is not inclusive of bonuses, benefits or other forms of compensation that the position may be eligible for. If you are hired at CARS, your final base salary compensation will be determined based on factors such as skills and/or experience. If the salary range is close to what you’re seeking, then we encourage you to apply and learn more about the total compensation package for this position.

Salary Range

$55,000$65,000 USD

Our Comprehensive Benefits Package includes:

• Medical, Dental & Vision Healthcare Plans
• 401(k) with Company Match + Immediate Vesting
• New Hire Stipend for Home Office Set-Up
• Employee Stock Purchase Program
• Generous PTO
• Refuel – a service based recognition program where employees receive additional paid time away to learn grow and reset
• Paid Holidays, Floating Holiday, Volunteer Day, Recharge Day
• Learn more about our Benefits, Perks, & Culture on our LinkedIn Life Pages!

We are an equal opportunity employer and value ersity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Mgr, Preferred Client Mgmt

Location: SC, US

Salary Range: $80,000 – $185,000

We’ve Got You Under Our Wing

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it allThe Aflac Way.

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America’s best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

Work Designation. Depending on your location within the continental US, this role may be hybrid or remote.

• If you live within 50 miles of Columbia, SC or Columbus, GA this role will be hybrid. This means that you will be expected to work at an Aflac Campus for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership.
• If you live more than 50 miles from Columbia, SC or Columbus, GA this role will be remote. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.

What does it take to be successful at Aflac?

• Acting with Integrity
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations
• Acting as a Champion for Change
• Demonstrating Initiative
• Developing Talent
• Managing Performance

What does it take to be successful in this role?

Proficient in broker and industry practices as pertains to product, enrollment techniques, and service needs of the client

Understanding of Aflac/Aflac Group’s products and services, affiliated systems and applicable operational policies and procedures

Knowledgeable in processes related to acquisition, implementation, service and billing of accounts

Strong project management, leadership, problem solving and practice development skills

Strong personal computer skills with experience in Windows-based software

Excellent negotiation, presentation, public speaking, written & verbal communication skills

Education & Experience Required

• Bachelor’s Degree In a related field
• 6 – 8 years of job-related experience
• 4 years in a management or supervisory role
• Four years insurance industry experience (internal and/or external)

Or an equivalent combination of education and experience

Education & Experience Preferred

• Experience in a service related area such as claims, client services, sales support, coordinating activities associated with the processing of group enrollments

Travel <25%

Principal Duties & Responsibilities

Manages the day to day functions of the assigned service delivery team; participates in the development of long and short-range strategic plans and priorities for assigned brokers and ensures goals and objectives related to the strategic plans are met; responsible for overall health of the assigned broker block of business and oversees assigned broker’s benefits teams; collaborates with assigned service delivery team to support the management of assigned broker’s cases to foster productive working relationships

Provides oversight of implementation of pre-sale and post-sale enrollment /service activities such as customized proposals for delivery to broker, serve as a liaison in a consultative capacity requiring higher technical and industry experience, makes recommendations to ensure enrollment and service solutions are put in place to meet the Broker needs; oversees coordination of implementation of technology with internal and external customers to facilitate data exchange

Maintains a relationship with Aflac’s highest producing firms, offers a superior experience for enrollment system setup, billing and reporting solutions, timelines, ongoing administrative setup/support for most complex cases; monitors ongoing activities; develops and maintains written records and materials regarding administrative support of the account

Provides dedicated support for assigned accounts with accurate, timely and transparent delivery of account level stewardship reporting, decision-support tools, and enrollment solutions after the case is sold; proactively provides insight regarding broker/account renewal opportunities as they become available to build and fill gaps within the book of business; executes a renewal and re-enrollment strategy for the account that drives premium and increases customer satisfaction; provides consultative commission support, implements strategies and leverages Aflac services for new and existing clients; ensures requirements for initial account set-up and re-enrollment activities are met for assigned accounts with business units

Partners with the internal business units to quickly resolve any client question or issue, whether relating to technology, account enrollment, claims, etc.; acts as a liaison requiring expertise at a higher technical and administrative level; handles complicated or unique service issues and ensures that the results meet the business need

Stays abreast of industry/broker service best practices through competitive intelligence, and industry periodicals; industry seminars, broker focus groups, drives the overall customer/broker experience for accounts serviced; proactively identifies new service requirements in response to account/broker administration issues; maintains contact with broker’s to ensure quality service, facilitating surveys if needed; provides insight to help shape the account’s service needs as they evolve

Travels to accounts as determined by the broker/account service strategy and as needed to ensure the delivery of the distinctive, superior, responsive, and consistent service experience (travel is generally less than 25%)

Performs other duties as required

Total Rewards

This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. The range has been created in good faith based on information known to Aflac at the time of the posting. Compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate. The salary range for this position is $80,000 to $185,000.

In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state mandated sick leave (Washington employees accrue 1 hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to sick and safe leave, and adoption and parental leave, in all states and localities.