"

Join our growing team at Vetcove, and help us transform how veterinarians buy the supplies they need to keep America's pets healthy. Vetcove's eCommerce and mobile platforms enable veterinary practices to compare and buy from all of their vendors in one place. Our community of more than 17,000 veterinary hospitals employs tens of thousands of veterinarians, and delivers care to many millions of animals every year across all 50 states. We’re a growing team on a mission to modernize the $50B+ animal health industry. Simply put, Vetcove helps veterinary organizations spend more time giving care, and less time shopping and comparing across vendors to supply their practices. Vetcove is a Y Combinator and venture-backed growth stage company with notable investors in Silicon Valley and NYC. We're looking for exceptionally talented and passionate people to join our growing team. 

About the Position

The Customer Experience Role is responsible for engaging and growing our vibrant community of veterinary professionals to support them in their critical purchasing decisions and processes through the use of the Vetcove platform. 

Members of the CX team work collaboratively to provide live support to our users in a 1:1 setting, as well as through our ambassadors program, our internal discussion boards, community events, educational courses & webinars, weekly giveaways, and collaborative content. This role also plays a pivotal part in providing both an incredible first impression during the onboarding process, and a delightful day-to-day experience for every user and partner. 

The ideal candidate is a proactive self-starter who thrives in a fast-paced, team environment. This person will be excited by the challenge of supporting and growing a large community of thousands of passionate veterinary professionals through answering intercoms via our platform, troubleshooting, and working cross-functionally to help evolve our platform.

Experience in a relevant customer-facing role, as well as excellent written and verbal communication skills, are required. It would be huge bonus to have knowledge of veterinary products, or to have had experience at a veterinary clinic–but it is not required.

What you'll do

*

Provide live support via intercom chat and phone call to our users
\

*

Train, educate, and develop new Vetcove users
\

*

Support existing Vetcove users when they request assistance through troubleshooting and escalations when necessary
\

*

Collaborate with engineering to enhance day-to-day user happiness
\

*

Work with loyal users to improve our platform and perpetuate our message
\

You should have

*

1-3 years of relevant, customer-facing work experience
\

*

Excellent written and verbal communication skills
\

*

Ability to adapt quickly and manage many concurrent responsibilities
\

*

A strong desire to help our customers succeed
\

*

A positive attitude and one-for-all team mentality
\

*

Tech/start-up work experience is a plus
\

Benefits

*

100% remote within the USA
\

*

Medical, Dental, and Vision Insurance  
\

*

Automatic 401k contribution
\

*

Employee referral program
\

*

At home office set up 
\

*

Bi-annual company retreats 
\

*

Open vacation policy 
\

*

Equity
\

*

Monthly team events
\

",

"

A Day in the Life

We are seeking a detail oriented, self-motivated candidate who is excited to work at a fast-growing startup.

As the Customer Success Manager, you will onboard, engage, and retain our customers to get the most value out of the Rinsed platform. You will take ownership of the entire customer journey through onboarding and post-onboarding. You are responsible for ensuring that Rinsed customers realize the value of Rinsed tools and feel loved. A typical day for this position at Rinsed includes the following:

* Execute the customer journey from the onboarding onward

About You

You are a driven, detail-oriented, team player who has empathy for the customer and takes pride in helping them get the best possible value out of the Rinsed platform. You care deeply about the success of each customer, their clients, and your teammates. You are passionate about learning and growing in a fast paced environment.

You bring the following experience and expertise:

* You have a Bachelor’s degree or equivalent work experience, with 0-1+ years of experience working in Account - - - - - Management, Customer Success, Customer Support, Implementation, or a relevant role

Our Investment in You

* By joining as one of our early team members, there is enormous opportunity ahead for you to have an outsized impact and shape the future of Rinsed in this role.

Rinsed embraces ersity and is proud to be an equal opportunity employer. As part of our commitment to ersifying our workforce, we do not discriminate on the basis of age, race, sex, gender, gender identity, color, religion, national origin, sexual orientation, marital status, citizenship, veteran status, or disability status

",

"

A Day in the Life

We are seeking a detail oriented, self-motivated candidate who is excited to work at a fast-growing startup.

As the Customer Success Associate, you will onboard, engage, and retain our customers to get the most value out of the Rinsed platform. You will take ownership of the entire customer journey through onboarding and post-onboarding. You are responsible for ensuring that Rinsed customers realize the value of Rinsed tools and feel loved. A typical day for this position at Rinsed includes the following:

* Execute the customer journey from the onboarding onward

About You

You are a driven, detail-oriented, team player who has empathy for the customer and takes pride in helping them get the best possible value out of the Rinsed platform. You care deeply about the success of each customer, their clients, and your teammates. You are passionate about learning and growing in a fast paced environment.

You bring the following experience and expertise:

* You have a Bachelor’s degree or equivalent work experience, with 0-1+ years of experience working in Account Management, Customer Success, Customer Support, Implementation, or a relevant role

Our Investment in You

* By joining as one of our early team members, there is enormous opportunity ahead for you to have an outsized impact and shape the future of Rinsed in this role.

Rinsed embraces ersity and is proud to be an equal opportunity employer. As part of our commitment to ersifying our workforce, we do not discriminate on the basis of age, race, sex, gender, gender identity, color, religion, national origin, sexual orientation, marital status, citizenship, veteran status, or disability status

",

"

A Day in the Life

We are seeking a detail oriented, self-motivated candidate who is excited to work at a fast-growing startup.

As the Customer Success Manager, you will onboard, engage, and retain our customers to get the most value out of the Rinsed platform. You will take ownership of the entire customer journey through onboarding and post-onboarding. You are responsible for ensuring that Rinsed customers realize the value of Rinsed tools and feel loved. A typical day for this position at Rinsed includes the following:

* Execute the customer journey from the onboarding onward

About You

You are a driven, detail-oriented, team player who has empathy for the customer and takes pride in helping them get the best possible value out of the Rinsed platform. You care deeply about the success of each customer, their clients, and your teammates. You are passionate about learning and growing in a fast paced environment.

You bring the following experience and expertise:

* You have a Bachelor’s degree or equivalent work experience, with 1+ years of experience working in Account Management, Customer Success, Customer Support, Implementation, or a relevant role

Our Investment in You

* By joining as one of our early team members, there is enormous opportunity ahead for you to have an outsized impact and shape the future of Rinsed in this role.

Rinsed embraces ersity and is proud to be an equal opportunity employer. As part of our commitment to ersifying our workforce, we do not discriminate on the basis of age, race, sex, gender, gender identity, color, religion, national origin, sexual orientation, marital status, citizenship, veteran status, or disability status

",

"

Come raise the bar for both security and convenience in storing crypto assets!

What you'll do

1.

**Build cutting-edge applied cryptography**: we make “hybrid” key management possible using Multi-Party Computation. This is the future; hear Brian Armstrong reference it [here](\"https://youtu.be/PvoUW7LRsew?t=1h6m25s\") and peruse our friendly primer [here](\"https://flax-stem-1ba.notion.site/Multi-party-computation-a-friendly-intro-350a48dc031045adb9d2e2dce24e19ac\"). We’re at the edge of what’s possible with modern math and computation. If that excites you, come push the boundary with us.
\

2.

**Design and ship features**: you’ll be given a high degree of ownership and trust to build strong backend/infra foundations for the company. You're the type of engineer who iterates quickly, listens to user feedback, and pays down tech debt before it snowballs.
\

3.

**Contribute to technology/product strategy**: you're passionate about the company's strategy and are excited by the opportunity to meaningfully contribute to roadmap brainstorming and prioritization.
\

Existing stack

* Backend: Rust, NextJS

Must have

3+ years of backend/infrastructure engineering experience at a tech company. We don't look for experience in particular languages, but rather an aptitude for problem solving.

Nice to have

Experience in security engineering and/or mobile engineering (iOS preferred).

Benefits

1. Health, dental and vision insurance.

",

"

Immuna platform helps crypto investors manage their risks of investing in crypto assets. The platform monitors and proactively defends investors’ crypto investments from unexpected exploits and undesirable economic situations. It detects on-chain exploits in real time and extracts invested assets on behalf of the investors without needing access to their private keys. For instance: Immuna would have detected anomalous events of unexpected approval and transfers, which led to the $120M BadgerDAO Hack.

You will be working closely with the founders to build the customer facing applications integrating our systems with other technologies. The ideal person would be an experienced and fast learner with an entrepreneurial mindset. You will be working with a team of Forbes 30 under 30 serial entrepreneurs comprising of Stanford engineers and Berkeley MBA with 10+ years of experience spanning across Forbes AI 50 startups to large tech companies such as Google and Amazon.

Must have Skills:

* Professional experience with React and redux

Good to have:

* Experience with blockchain libraries such as We3.js, Ether.js, Moralis, etc.

",

"

BuildZoom is the only trusted marketplace for high-value renovations and residential construction, a $250B market in desperate need of disruption. We guide people through the challenge of finding and hiring the right contractor for their project, saving them time, money, and aggravation. This year alone, we’ll manage nearly $400M in projects and are doubling each year with a clear path to becoming the category-defining company in residential construction.

The Business Operations Team at BuildZoom is responsible for supporting cross-functional teams in their ability to efficiently & effectively do their jobs and implement highly impactful changes to how we run the business. The team’s impact is directly tied to BuildZoom’s ability to run, grow, and scale, and you will have the chance to make a meaningful contribution towards the continued growth and success of BuildZoom. As a Business Operations Specialist, you will act as both a driving force and a key partner for our internal teams to help design and deliver best-in-class processes and solutions, while maintaining momentum and continuity of existing processes and programs.

Responsibilities

* Partner closely with cross-functional teams (such as marketplace, sales, legal, growth, product, finance, engineering, and fulfillment) to execute operational improvements.

Qualifications

* Bachelor’s degree or equivalent work experience

Preferred Qualifications

* You enjoy working with data: you are comfortable getting waist deep into a large set of data and can identify trends. You can whip up a fine spreadsheet, or better yet you can query data using SQL

Salary Range - 70 - 100k, depending on experience.

",

"

Company

Dataherald is a Y Combinator backed SaaS start-up which helps companies, no matter how big or small, better leverage the world’s data to create business value. We do this by providing a no-code software to automate the ingestion, transformation, analysis and visualization of data from multiple sources without ever needing to code. Our product manages the data needs end-to-end so that businesses can focus on their goals without worrying about the complexity of large datasets.

Dataherald was launched in 2020 and has grown 10x in the last year. We currently work with leading media publishers like Chicago Tribune, Sacramento Bee etc. and are backed by a mix of Silicon Valley and media institutions such as Y Combinator, Bertelsmann Digital Media Investments (BDMI) and Garage Technology Ventures.

About the role

The Growth and Operations Associate will work dynamically with our growth and customer success teams and will play a key role in ensuring Dataherald reaches its goals in both departments. In this role you will:

* Develop and test experiments to boost growth and engagement

Skill needed to succeed include

* Organization

Qualifications

* Demonstrated interest in growth and operations at a tech startup

Why us?

Impact – We will not make you work on tasks which are low priority and meaningless. You will be making a real contribution to our growth from day 1 and the work you do will have clearly visible and quantifiable results.Learn – This opportunity is like no other when it comes to learning how to grow a start-up from scratch. We have a trial-and-learn mindset when it comes to growth and are doing many things in parallel without the fear of failing. So roll-up our sleeves and get in the action!Flexibility – We are a highly distributed company and believe in asynchronous work rather than long monotonous meetings. You get to work from wherever you want and choose your own timings which make you comfortable.Fun – There is one thing we take extremely seriously at work and it is having fun while working. Because why else would someone work at a startup? 😜

You're going to have a blast, our team is the absolute best!!

",

"

About Keeper

Bookkeepers today are stuck working in excel spreadsheets and homegrown project management solutions to support their clients. Keeper is on a mission to change that.

With our all-in-one tool, bookkeepers can manage their work, communicate with clients, catch hard-to-find errors, and deliver reports to help their small business customers make smarter strategic decisions.

Founded in 2021, Keeper has raised $2M in seed funding, backed by leading tech investors like Y Combinator and founders at top startups like Lattice, Front, Superhuman, Plaid, and more. Keeper currently helps thousands of bookkeepers and accountants manage the books for startups and small businesses across the US.

We're bringing on dozens of new customers each month – you will be the main point of contact for larger firms and will be responsible for helping them onboarding and succeed in our product.

What You'll Do

*

Conduct onboarding calls with new customers, train them to use the product and help them to realize value quickly
\

*

Proactively reach out to active users to ensure they're continuing to reach their goals, and respond to inbound support inquires in a timely manner
\

*

Document best practices and map the customer journey, creating templates for customer engagement at key milestones for various user personas
\

*

Create and maintain customer education materials: record video feature overviews, ensure product documentation us up to date, and write user guides
\

*

Document and share customer feedback to the rest of the team to inform our product roadmap
\

Who You Are

*

2-3 years of experience in a customer-facing role at an early stage SaaS startup
\

*

Ability to articulate complex concepts in a simple, straightforward manner, both in written and verbal communication
\

*

Knack and passion for process improvement, documentation and increasing operational efficiencies
\

*

Familiarity with modern SaaS technologies such as Slack, Notion, Hubspot and/or Salesforce
\

*

Accounting / finance experience is preferred; interest in learning the space is required
\

Benefits

*

Competitive pay and equity
\

*

Unlimited PTO
\

*

Health, dental, and vision insurance
\

Keeper provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a erse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

",

"

We do not check this website for applications - please apply directly at https://www.close.com/careers

About Us

Close is a bootstrapped, profitable, 100% remote, ~70 person team of thoughtful iniduals who value autonomy and impact. We’re eager to make a product our customers fall in love with over and over again.

We ❤️ startups & SMBs. Since 2013, we’ve been building a CRM  that focuses on better communication, without the hassle of manual data entry or complex UI. Our goal: double the productivity of every sales rep.

We care deeply about the candidate experience and looking for someone to join our team that is solely responsible for all aspects of hiring and recruiting as we grow our team.

About You

You should have a commitment to integrity, quality, friendly-strength, and team building.  You have a background recruiting for a remote, tech company. Ideally you have experience working within an international ecosystem. You are excited to be the first person in this role, working along side the People Operations team and Hiring Managers.

Our team is heavily engineering focused; you should have confidence to recruit for these types of roles in addition to marketing, sales, support and success. 

You have an understanding and awareness of the market and how to connect with top talent. You showcase a high level of discernment, sense of urgency, exceptional attention to detail and have strong follow-up and follow-through. People know you for your winning attitude, excellent communication skills and approachable nature.  

You are comfortable working remotely as part of a small team with a high level of autonomy. You can devise your own schedule and effectively manage your workload based on the company priorities. 

You will be the main point of contact for all candidates and team members involved in the hiring process - anticipating needs on both sides is a critical part of this role. You care about the candidate experience and are always looking for ways to improve.

You’ll report directly to the Director of People Ops. This is an inidual contributor role and currently does not have any direct reports, however will be responsible for partnering closely with the people operations team and hiring managers.

About the Role

All recruiting efforts are currently managed between the people ops team and hiring managers. The company has developed a strong internal process. Your greatest contribution will be attracting top talent and owning the recruiting process end to end. In addition to pipeline management, your responsibilities will expand to create outbound strategies, source candidates and help increase brand awareness. 

Team growth projections for 2022 are ~22 people with our highest priority to bring exceptional talent onto the team. We place emphasis on finding the right person for the role and are aware this often requires more investment in time and resources. 

Responsibilities

* Partner with Hiring Managers & People Operations to create job descriptions, interview processes, expectations and success metrics

Requirements

* 2-3 years experience recruiting at a tech company (remote strongly preferred)

Why Close?

* Culture video 💚

Our Values

* Build a house you want to live in -- Examine long-term thinking and action

How We Work Together

* Productivity, Quality & Impact: We don’t track hours. We trust you’re an adult and know best how to prioritize, meet your goals and contribute at a high level. 

At Close, everyone has a voice. We encourage transparency and practice a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our business - we believe you bring your best to work when you practice self-care (whatever that looks like for you).  

We come from 20+ countries located in 5 of the 7 continents. We’re a collection of talented humans, rich in erse backgrounds, lifestyles, and cultures. Every year we meet up somewhere around the world to spend time with one another. These gatherings are an opportunity to strengthen the relationships within our global community.

Our team is growing in more ways than one - in the last few years, we've launched 24 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our people and help our customers become more successful. 

Our application process was designed to promote equitable and unbiased hiring practices. We ask a small series of questions that are similar to what would be asked in the first interview. This helps us learn more about you right from the start so please be sure to answer each question thoughtfully. Each application will receive two screens by two different reviewers. Regardless of fit, you will hear back from us letting you know if we'll be moving forward.

Interested in Close but don't think this role is the best fit for you? View our other positions.

",

"

About Us

Close is a bootstrapped, profitable, 100% remote, ~70 person team of thoughtful iniduals who value autonomy and impact. We’re eager to make a product our customers fall in love with over and over again.

We ❤️ startups & SMBs. Since 2013, we’ve been building a CRM  that focuses on better communication, without the hassle of manual data entry or complex UI. Our goal: double the productivity of every sales rep.

About You

Close is looking for a Director of Finance to join our team. You will be a generalist willing to initially act as controller and director of finance at a small company.

You will report to and work directly with the Co-founder & COO, Anthony Nemitz. Eventually you will build out a team to support the finance function as the company continues to grow.

Responsibilities

* Work with external accounting partners to ensure sales, annual reports, excise, franchise, and income tax preparation and submission is performed on time

Requirements

* 8+ years experience (top-tier banking, PE, SaaS)

Why Close?

* Culture video 💚

Our Values

* Build a house you want to live in -- Examine long-term thinking and action

How We Work Together

* Productivity, Quality & Impact: We don’t track hours. We trust you’re an adult and know best how to prioritize, meet your goals and contribute at a high level. 

At Close, everyone has a voice. We encourage transparency and practice a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our business - we believe you bring your best to work when you practice self-care (whatever that looks like for you).  

We come from 20+ countries located in 5 of the 7 continents. We’re a collection of talented humans, rich in erse backgrounds, lifestyles, and cultures. Every year we meet up somewhere around the world to spend time with one another. These gatherings are an opportunity to strengthen the relationships within our global community.

Our team is growing in more ways than one - in the last few years, we've launched 24 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our people and help our customers become more successful. 

Our application process was designed to promote equitable and unbiased hiring practices. We ask a small series of questions that are similar to what would be asked in the first interview. This helps us learn more about you right from the start so please be sure to answer each question thoughtfully. Each application will receive two screens by two different reviewers. Regardless of fit, you will hear back from us letting you know if we'll be moving forward.

Interested in Close but don't think this role is the best fit for you? View our other positions.

",

"

*Please let us know if you are interested in full-time or part-time and when you would be able to start. Best of luck :)

Company

Dataherald is a Y Combinator backed SaaS start-up which helps companies, no matter how big or small, better leverage the world’s data to create business value. We do this by providing a no-code software to automate the ingestion, transformation, analysis and visualization of data from multiple sources without ever needing to code. Our product manages the data needs end-to-end so that businesses can focus on their goals without worrying about the complexity of large datasets.

Dataherald was launched in 2020 and has grown 10x in the last year. We currently work with leading media publishers like Chicago Tribune, Sacramento Bee etc. and are backed by a mix of Silicon Valley and media institutions such as Y Combinator, Bertelsmann Digital Media Investments (BDMI) and Garage Technology Ventures.

About the role

The Growth and Operations intern will work dynamically with our growth and customer success teams and will play a key role in ensuring Dataherald reaches its goals in both departments. In this role you will:

* Develop and test experiments to boost growth and engagement

Skill needed to succeed include

* Organization

Qualifications

* Either recent graduate or currently enrolled senior in a college/university

Why us?

Impact – We will not make you work on tasks which are low priority and meaningless. You will be making a real contribution to our growth from day 1 and the work you do will have clearly visible and quantifiable results.Learn – This opportunity is like no other when it comes to learning how to grow a start-up from scratch. We have a trial-and-learn mindset when it comes to growth and are doing many things in parallel without the fear of failing. So roll-up our sleeves and get in the action!Flexibility – We are a highly distributed company and believe in asynchronous work rather than long monotonous meetings. You get to work from wherever you want and choose your own timings which make you comfortable.Fun – There is one thing we take extremely seriously at work and it is having fun while working. Because why else would someone work at a startup? 😜

You're going to have a blast, our team is the absolute best!!

",

"

At ReadMe, we’re committed to cultivating a erse and inclusive workplace. We welcome people of all different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. We'd love to have you come join us here! ReadMe is open to hiring folks fully remote in the US, hybrid, or in-person at our San Francisco HQ.

We’re growing our Support team and are looking for a seasoned support engineer who has API knowledge, technical expertise, amazing customer service skills, and a penchant for delighting through writing. They’ve honed the craft of providing excellent customer support and are able to look beyond the ticket itself in order to make other’s experience with ReadMe special. They’ve been around the block when it comes to technical issues and tricky edge cases, so much so that they can mentor their fellow SEs! 

Our Support team is integral to helping our customers maintain great documentation, but also for creating delightful customer experiences! At ReadMe, Support isn’t just resolving tickets. We’re all about creating “Magical Moments” for our customers, whether that be sending swag or stickers, debugging in a unique way, helping make connections, or following up months later to check in.   Our Support Engineers are incredibly encouraged to do little things to make people’s day better. A great candidate for this position finds joy in helping others and has great empathy for our customers’ issues big or small. 

We're a small team of humans (and one owl) working together to do big things, and we’re growing! That’s where you come in. Since we’re a startup, you’ll have the opportunity to make a huge difference! Your contributions matter greatly, and you’ll have lots of opportunities and flexibility to make outsized improvements to ReadMe beyond your daily responsibilities.

🦉 What we do

ReadMe helps companies build beautiful, personalized, and interactive developer hubs. If you’ve ever visited the developer docs for Intercom, Airbnb, or Notion, you’ve used ReadMe! We love what we do because it’s so much more than just docs. We’re providing tools for teams to create and manage beautiful documentation with ease.

You can read more about what it’s like to work at ReadMe on ourcareers page. We've written on our blog in the past abouthow we interview, and feel free to browse our otherblog posts as well if it strikes your fancy! 

✅ What you’ll do here

*

Support customers in a timely, accurate, and delightful way.
\

*

Find unique ways to create “Magical Moments” for customers that make them feel seen and appreciated.
\

*

Grow your product knowledge with every customer conversation.
\

*

Investigate bugs, and file detailed reports for Engineering.
\

*

Respond to customers through all channels: In-App Intercom Messenger, discussions [forum](\"https://readme.readme.io/discuss\"), tweets to [@readme](\"https://twitter.com/readme\"), feature request [board](\"https://feedback.readme.io/\"), escalate issues when necessary.
\

*

Mentor and support team members on refining both their technical and non-technical skills.
\

💙 You’ll love this job if you are…

*

You are a seasoned Support Engineer passionate about helping others!
\

*

You enjoy writing code here or there to fix little bugs that will make customers’ lives easier.
\

*

You take an engineering mindset to customer issues.
\

*

You know how to say no to a customer, but have them still love you! 
\

*

You are a strong written & visual communicator.
\

Technical Skills

*

You know Markdown.
\

*

You have great front-end (HTML/CSS/JS) skills.
\

*

You know how to debug in Chrome Developer Tools.
\

*

You’re comfortable with CLI (command-line interface).
\

*

You’ve used packages on [npm](\"https://www.npmjs.com/\") before.
\

*

You have some experience with APIs.
\

*

You have experience with the Swagger/OpenAPI specification.
\

Support Skills

*

You have a great investigation and troubleshooting process.
\

*

You follow-up and follow-through with every customer conversation.
\

*

You desire to learn fast and level up daily.
\

*

You’re a self-starter.
\

️ ⭐️ This role is a great fit if...

*

You enjoy turning confused or frustrated customers into happy ones!
\

*

You can figure things out when there is no easy answer.
\

*

You want to experience rapid growth at an early-stage startup.
\

*

You are interested in mentoring others into next-level Support Engineers!
\

🌱 How you’ll grow in one month

*

Get to know your fellow Support Engineers!
\

*

Learn ReadMe values.
\

*

Learn ReadMe features & benefits.
\

*

Train on all the support tools at your disposal.
\

*

Troubleshoot and diagnose real customer issues.
\

*

Understand the metrics we measure Support by.
\

*

Pick a company & recreate their developer documentation using ReadMe.
\

🪴 Within a few months, you’ll…

*

Have a solid understanding of the Swagger/OpenAPI Specification.
\

*

Have a pulse on the latest code pushes and improvements to our product.
\

*

Be able to clearly define product bugs and UX papercuts through our internal ticketing system and explain them to the engineering team.
\

*

Have fruitioned a “Magical Moment” for a customer or two!
\

🌳 Within your first year, you’ll…

*

Be a ReadMe product expert.
\

*

Have a deep familiarity with open Bugs Reports & Feature Requests.
\

*

Be familiar with our customer base.
\

*

Have made significant contributions to our Knowledge Base.
\

*

Be able to chip away at the hardest support conversations.
\

*

Be a resource for fellow team members and have helped them develop their skills. 
\

*

Be a natural at sprucing “Magical Moments” into customers’ experiences!
\

🛣️ What’s the hiring process like?

*

Create a ReadMe project, it’s free for 14 days with no credit card required!
\

*

Explore ReadMe and create a page in your project to show us who you are and why you want to join our team! (This is a casual substitute for a formal resume/cover letter, have fun with it!)
\

*

Share the URL in the \\"Website\\" field as part of your application.
\

*

We can’t wait to read your resume and (hopefully personality-filled) ReadMe project! Let us know what excites you about the role, and help us get to know you better!
\

*

If we think we might be a good fit for you, we’ll set up a 30-minute phone chat with Jesse Yowell, our Support Manager! We’ll tell you more about the role, and get a chance to hear about your experiences.
\

*

Next will be a take home project and 30-minute conversational interview with two of our Solutions Architects to assess your troubleshooting skills.
\

*

Then we’ll invite you to an \\"onsite\\" interview conducted over Zoom! You’ll get to meet everyone on the support team, members from other ReadMe teams, and dig a little more into your technical skills!
\

*

We’ll let you know how things went within a week! If it still seems like a good fit all around, we’ll extend you an offer! If not, we will update you to let you know so you aren’t left hanging.
\

✨ Our benefits include…

*

Unlimited PTO with a three-week minimum. 🏝
\

*

Fully covered medical, dental, and vision insurance for you, and 50% for your dependents. 🩺
\

*

A One Medical membership. 🧑‍⚕️
\

*

A wellness stipend for therapy of up to $350 per month. 😌
\

*

A gym or fitness stipend of up to $150 per month. 🏋️
\

*

One-to-one donation matching of up to $1,000 per year. 💸
\

*

Twelve weeks of paid parental leave after the birth or adoption of a child. 🐣
\

*

Work from home office stipend of $500. 🖥
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*

For fully remote employees, a stipend of $300 per month is available for a co-working space. 🧑‍💻
\

*

Three offsite retreats per year to get together with coworkers and plan for the quarter ahead. ✈️
\

*

Take a look at our [handbook](\"https://readme.com/handbook\") for more information on our benefits! 📘
\

Not sure if you’d be the right fit? Apply anyway! We’d love to see your application.

",

"

As the founding AI full-stack engineer at Knowtex, you’ll be responsible for expanding our existing web application and continuing to develop our proprietary AI models. You will improve our front-end, used by doctors to capture conversations with patients and view AI-generated notes. You will also work closely in our backend system that runs AI algorithms on conversation data for analysis and summarization, and enables front-end behaviors.

You would be leading the charge on the following:

Improving existing software

* Improve existing web application for doctors to record and upload audio and view notes

Implementing coding best practices

* Use Github to manage changes.

Implementing data best practices

* Ensure conversation data is stored correctly to enable future insights to be gleaned

About You

We have the following values at Knowtex and are looking for team members who:

* Dare to be bold

About Us

You would be working directly with the founders - two Stanford University Computer Science graduates who were formerly medical scribes with a passion for health tech innovation. You'll be welcomed as a new member of a tight-knit team that loves to have fun. Knowtex is based in the Bay Area.

* Read more about our company and technology on the YC Directory or YC Launch* We were even featured on TechCrunch’s list of top 11 YC companies from Demo Day.

",

"

We've scaled past $1M ARR and 6-7 figure ACV with founder sales and referrals. Now that we're the leader in optimization a16z top 100 marketplaces, we need to hire our first smart and energic salesperson to spread the word, source leads, and work large organizations where \"build-in-house\" had always been the way of the past. Work with awesome, leading tech companies to save their business and help them win by increasing their sales by millions of dollars using our tech. You will work directly with Andrew, our CEO, in selling top-down B2B enterprise sales to top engineering organizations in marketplace, e-commerce, and social media in the USA and internationally. This could be a great role for new ambitious graduates who want to get into tech but who love meeting new people more than solving programming puzzles and deploying code.

Remote OK, but San Francisco Bay area or Seattle is preferred.

",

"

We've scaled past $1M ARR and 6-7 figure ACV with founder sales and referrals. Now that we're the leader in optimization for a16z top 100 marketplaces, we need to hire our first smart and energic salesperson to spread the word, source leads, and work with large organizations where \"build-in-house\" had always been the way of the past. Work with awesome, leading tech companies to save their business and help them win by increasing their sales by millions of dollars using our tech. You will work directly with Andrew, our CEO, in selling top-down B2B enterprise sales to top engineering organizations in marketplace, e-commerce, and social media in the USA and internationally. This could be a great role for new ambitious graduates who want to get into tech but who love meeting new people more than solving programming puzzles and deploying code.

Job responsibilities include: building pipelines and generating leads, managing prospects in Hubspot, and making sure that leads are engaged by sales leaders, who is currently Andrew, our CEO, but later will be a head of sales.

Remote OK, but San Francisco Bay area or Seattle is preferred.

",

"

We've scaled past $1M ARR and 6-7 figure ACV with founder sales and referrals. Now that we're the leader in optimization for a16z top 100 marketplaces, we need to hire our first smart and energic salesperson to spread the word, source leads, and work with large organizations where \"build-in-house\" had always been the way of the past. Work with awesome, leading tech companies to save their business and help them win by increasing their sales by millions of dollars using our tech. You will work directly with Andrew, our CEO, in selling top-down B2B enterprise sales to top engineering organizations in marketplace, e-commerce, and social media in the USA and internationally. This could be a great role for new ambitious graduates who want to get into tech but who love meeting new people more than solving programming puzzles and deploying code.

Job responsibilities include: building pipelines and generating leads, managing prospects in Hubspot, and qualifying and engaging leads with our sales leader, who is currently Andrew, our CEO, but later will be a head of sales.

Remote OK, but San Francisco Bay area or Seattle is preferred.

",

"

Introduction to Caddie

Caddie is a SaaS company that is changing the way B2B buyers talk to sales teams. Our product makes the B2B buying experience not suck and helps businesses improve sales by up to 3x. We are a Y Combinator company and have recently raised $3M+ from top tier investors backing companies like Stripe, Airbnb, Reddit, Twitch and Coinbase. We are growing very quickly and are looking for people who want to join us on a rocketship journey. http://www.trycaddie.com

About the Role

Building something incredible, from scratch. That’s right, you would be the first engineer on our team helping us build Caddie 2.0. This is a critical role that will set the foundation for the next 5+ years of the business. You’ll get to work closely with the founders of Caddie to not only set a technical direction but also influence the trajectory of the company. In fact, you’ll be a “Founding Engineer”. Are you ready for an exciting journey?

What We’re Looking For

We’ll keep it short. We’re looking for great people rather than checking 100 boxes.

* 3+ years of experience building modern web applications

An “Extreme” Vacation Policy 😎

We believe that taking time off is essential for mental health and enjoying life beyond work. It also turns out it’s great for productivity. That’s why we close the company for 6 weeks a year 🤯. In addition, you have 2 more weeks you can take whenever you like. Come do the best work of your life, and get time back for everything else that matters.

Highlights

🥇 First Engineer on the team

💫 Title of “Founding Engineer”

🏖️ 8 weeks vacation

💰 Significant equity ownership

🕋 Build a product from scratch

🚀 Join the ground floor of a rocketship

Talk soon! 👋

The Caddie Team

",

"

Description

Fleek is a B2B Marketplace for wholesale second hand fashion. We enable professional resellers and retail stores to buy from vintage clothing suppliers around the world. We are backed by top Silicon Valley VCs like Andreessen Horowitz (a16z), Y Combinator, and more.

Role specific details

We’re hiring for a Chief of Staff to the CEO / Co-founder. As our first Chief of Staff inside our Seed stage company, there’s lots to build, and you’ll have a heavy hand shaping the first systems for HR, Recruiting, and Finance. Working alongside our CEO, you’ll also support with fundraising, and general administrative work as needed. We’re on a fast growth ramp, and are looking for a smart generalist to help us scale!

* You’ll build recruiting systems on top of our early playbook, and support Hiring Managers with recruitment and onboarding

About you

* You have a background in operations roles at high growth startups, or working for top tier management consulting firms

Benefits

We believe in happy employees :-)

* Comprehensive healthcare coverage

",

"

OneSignal is a leading omnichannel customer engagement solution, powering personalized customer journeys across mobile and web push notifications, in-app messaging, SMS, and email. On a mission to democratize engagement, we enable over a million businesses to keep their users - readers, fans, players and shoppers - engaged and up to date by delivering 10 billion messages daily.1 in 7 new apps launches using OneSignal! We support companies in 140 countries, including Zynga, USA Today, Bitcoin.com, Upwork, Tribune, and many more - from startups and small businesses just getting off the ground to established companies communicating with millions of customers.

We’re venture-backed by SignalFire, Rakuten Ventures, Y Combinator, HubSpot, and BAM Elevate (read more about our recent Series C!). We’re a remote-first company, offering remote work as the default option in the United States in California, New York, Pennsylvania, and Texas, as well as in the UK and Singapore - with plans to expand the locations we support in the future. We also have offices in San Mateo, California, New York City, and London, UK.

OneSignal has a lot of the great tech startup qualities you'd expect, but we don't stop there. Our massive scale and small team, emphasis on healthy life balance and kindness in all our interactions, and focus on ownership and personal growth make OneSignal a uniquely great place to work.

**About the Team:**Our Product Engineering group builds our main product interface (https://www.onesignal.com) and API. Our small team’s work makes a massive impact. We tackle challenges at the intersection of engineering and product development, like notification authoring for over a dozen different platforms and multiple mediums (push, in-app, SMS, and email) and intelligent message delivery customized to each recipient.

Our Omni team develops the products and features our customers use to build, orchestrate, and evaluate the impact of multi-channel user engagement campaigns. We develop a deep understanding of both our customers’ workflows and the technical details of all the messaging channels we offer to build highly configurable, no-code solutions that help our customers confidently engage the right user, at the right moment, with the right kind of message.

Our blog contains more information about the OneSignal Engineering career ladder, compensation model, remote-first culture, and our erse team. Our salary bands are available on AngelList.

In a typical month, a Staff Product Engineer at OneSignal might:

* Drive critical development on major features, tackling big scalability and system design challenges to create a delightful product experience

What you'll bring:

* 7+ years software engineering experience building high volume, scalable SaaS applications from end-to-end

Qualities we look for:

* Friendliness 

In keeping with our beliefs and goals, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on 'protected categories,' we also strive to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place in our workplace.

",

"

As the Head of Legal & Regulatory, you’ll lead the Ledger’s company maturity and scale through a legal and regulatory lens.

You’ll be working on:

*Partnering with external counsel on all of the Company’s material legal matters, establishing internal views and management approaches:

*Employment, including U.S, Canada, Bermuda, and United Kingdom entity establishment and compliancemonitoring

*Intellectual property

*Privacy and IT security

*Facilitating and standardizing Board reporting and other corporate governance matters for Ledger Investing, Inc as well as its broker dealer and asset management subsidiaries.

*Refining the company’s legal and compliance frameworks, communicating protocols to employees, and partnering with the company’s leadership team on strategic risk management and implementation.s and contracts.

*Partnering with functional leads, such as Finance, Talent, Sales, Capital Markets, etc., to adviseon relevant legal matters and recommend actions and strategies.

About you:

*10+ years of legal experience, including training in a major national law firm*Deadline-driven - you can move quickly to create high quality content in an evolving environment.*Able to break down complex concepts and explain them simply*Strong analytical skills and demonstration of high degree of sophisticated judgment*Superior interpersonal, organizational, written and oral communications skills*Extensive experience drafting and editing complex agreements

The following attributes will help you stand out from the crowd:*Experience working at a start-up

*Experience in a substantial headcount growth environment

*International expansion experience

BenefitsGenerous salary, bonus potential and equity compensation

Work from anywhere (Our headquarters are in New York, but this position can be full-time remote.)

Uncapped paid vacation time

Paid Holidays

401k

Medical, dental, and vision insurance - multiple options

Company paid Life and AD&D Insurance

ClassPass membership - $60/month paid by Ledger for Fitness, Wellness or Beauty services.

Up to $5,000 paid by Ledger towards your customized dream desk setup!

",

"

About Cinder

Cinder is the first Trust & Safety operations platform to unify policy, moderation, and investigations to help organizations combat Internet abuse at scale. Leading Trust & Safety teams use Cinder to increase operational efficiency, free up engineering resources, and maintain compliance, all in one system of record.

While we operate as a fully remote company with teammates in NY, DC, Austin, and SF, we also believe in the value of frequent in-person meet-ups and learning face to face.

For this role, we seek a creative, forceful designer with a keen visual sense to bring bold, product-focused thinking to the software used by the internet’s most critical content moderation, investigations, policy, operations, and security teams.

What you’ll do

* Work closely with engineers and our Go To Market team to craft a consumer-grade experience for our customers

About you

* Strong portfolio that demonstrates a love for simple design solutions.

Some nice-to-haves

* Experience working at a start-up

Why join us?

Cinder works with the most important online platforms in the world, and you will play a major part in shaping our success. From preventing life-changing real world harm to countering advanced adversaries online, you will directly help make the internet safer for us all. Expect a front row seat to tackle the hardest problems for some of the most sensitive, impactful issues we face today.

",

"

As Head of Sales, you'll work alongside the CEO to bring PermitFlow to more general contractors and developers that need help with their construction permitting

Who you are?

* Rising Sales Star: Track record of moving into sales roles of increasing responsibility and outperforming at each level

What you'll be doing?

* Leading all sales efforts across partnership and direct channels, including flipping on / accelerating new channels.

Benefits:

* Competitive salary and equity packages

",

"

Invert is working to automate the design and execution of bioprocesses. Our tools are crucial, as scientists make new biomaterials to solve the environmental crisis, invent new therapies to combat disease, and produce essential chemicals cleanly.

We're a multi-disciplinary team who love learning about each others’ fields, and are very comfortable working with people who haven't previously worked on biology.

You will be joining a fast-growing team of highly ambitious engineers, data scientists, biologist, and more. We're backed by smart investors including Y Combinator and CEOs from industry. We're just getting started, so joining our team will mean having a large impact on a very important problem space.

What you’ll be doing

As a product engineer at Invert, you’ll work mainly on the user facing parts of our product. You will be responsible for the look-n-feel and are expected to shape up the product from rough ideas to styled components and complete features.

Like a Swiss army knife of a product designer and front end engineer.

Responsibilities

* Lead the overall product design and direction of the product UI and UX.

Preferred qualifications

* Previous experience as a startup founder or employed at a high-growth startup.

What we’re building on

* Python, FastAPI and MongoDB Atlas in the backend.

What we offer

* Early-stage, high growth, impactful startup, offering interesting and challenging work.

",

"

About Stepful

Stepful is reimagining healthcare training making it 10x more accessible. Stepful is one of the fastest growing start-ups based out of New York City. We launched a year ago and have already graduated hundreds of students. Our graduates, mainly from underprivileged communities, go on to work at leading healthcare institutions such as OneMedical, NY Presbytarian and Davita. Stepful students increase their salaries by 60% on average after just 5 weeks of training.

The founding team is uniquely positioned to grow Stepful to be the leader in healthcare education. Each founder brings in relevant experience coming from leadership roles at Udacity, Apple, Uber, and Triplebyte.

Stepful is backed by Y Combinator and just closed a round led by Reach Capital, the leading edtech investor in the US.

What you’ll do:

* Be a strong advocate for Stepful students and the company vision

This job is for you if:

* You have 3-5 years of experience in building communities, ideally in EdTech or D2C startups

Bonus points if:

* You have taught or coordinated online courses at scale

At Stepful, we're an equal opportunity employer and value ersity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

",

"

About the role

As a first Sales Executive at Anakin, you will work directly with the founders to setup the sales process from zero to one and close. You will work with the inside sales manager or generate leads on your own - whatever is needed. You will execute sales strategies to win large businesses like Uber and Walmart for high-ticket size ($100K+ ACV) deals. The right candidate needs to have a proven track record of being a highly energetic and focused getting-shit-done kind of person.

We're currently remote but will move to office in Bangalore in Feb 2023.

Your Responsibilities would be to:

* Close!

Qualifications:

* 3+ years of work experience sales (customer-facing) in software, DaaS or SaaS markets selling

Additional Requirements:

* Times zones are not fixed and might keep changing depending on the client.

",

"

No software farms and no part-time jobs at the moment, we build our software in-house

Looking for full-stack software engineers who want to experience all parts of the stack. The range of projects is quite broad, so fluency and willingness to go across the stack to solve problems is a big plus. Experience with system design is also a plus.

Projects include:

* Our analytics dashboards which empowers our customers to understand the value ConversionPattern brings

At Conversion Pattern, we created a culture where developers have complete ownership of the projects and tools they build, from prototyping to deploying it on prod.

",

"

No software farms and no part-time jobs at the moment. We build our software in-house.

Looking for senior frontend software engineers with some interest in product and design. As we are an early-stage startup, the range of projects is quite broad, so fluency and willingness to go across the stack to solve problems are a big plus. Experience with system design is also a plus.

Minimum qualifications:

* Fluency in Typescript

Projects include:

* Our main dashboard, which empowers our customers to understand the value we bring

At Findly, we created a culture where developers have complete ownership of the projects and tools they build, from prototyping to deploying it on prod.

",

"

OK, so let's start with a few words about Vue Storefront.

Vue Storefront is a Frontend Platform for Headless Commerce, which was built with an open-source mindset and the trust of a global community. It is the result of our effort to provide developers with modern and forward-thinking technical solutions crafted to meet common eCommerce industry challenges. 

Vue Storefront started in 2017 as a bottom-down initiative from Divante agency developers who were looking for ways to make things faster, easier, and more effective. The available solutions didn’t meet their expectations so they created their own.

Today, Vue Storefront is not only the biggest and the fastest growing Frontend for eCommerce, it’s a whole ecosystem of frontend services that can work together or independently. Each of the services addresses a key component of your development cycle while building eCommerce storefronts – from Build to Launch. 

Salary: 18.000 - 23.000 PLN net + VAT (B2B)Location: Remote, Europe

What will you be doing in this role?

* Designing, developing and managing activities from product definition & planning to production and release

What do we expect you to have?

* Over 4 years of strong background in product management

What can you expect?

* Senior and experienced team

Join us if you feel that it's time for you to join VSF’s extraordinarily enthusiastic and successful team!

",

"

Kitemaker is a startup building a collaboration tool that replaces traditional issue trackers and project management tools. We're passionate about helping all teams get healthier product development processes, be happier, and build better products. Our dream is to create the most well-designed product development tool in the market.

This is a unique opportunity to join a funded early-stage startup and have a massive impact on our product, culture, and direction. It's a lot of work and a roller coaster ride. But, if you are up for it, you can join us in replacing the most hated software development tools, build a tool that actually improves how teams work, and have a significant impact on our customers.

We're supported by some of the world's leading investors, including Y Combinator, EQT Ventures, SNÖ, and a good bunch of amazing angels.

About the job:

* Play a key role in establishing Kitemaker as the industry-leading collaboration tool for product development

What can make you a great candidate:

* Track record of designing and shipping beautiful software.

What we look for in people:

* A self-starter mindset mixed with deep enjoyment of collaboration.

Diversity is essential for us, and we strive to create a culture where everyone can feel at home regardless of who you are and your background.

",

"

Circular is delightful subscription e-commerce, with sustainability at its heart. By focusing on customer experience while reducing waste and underutilization, we provide subscriptions to premium devices at affordable prices and with unmatched flexibility.

Our mission is simple: to make subscribing to devices superior to owning them in every way, and thereby to accelerate the transition to a waste-free circular economy. By doing so, we will change our relationship with technology from one of consumption to one of custodianship.

At Circular, being a great place to work is anything but an afterthought. We are serious about crafting a place where adults work and learn together and every day is filled with meaning, collaboration, joy, and (most of all) impact.

The Role

Circular’s mission is to accelerate the adoption of the circular economy, initially through offering consumers access to subscription consumer electronics. In order to succeed, it is critical that we effectively change entrenched mindsets around ownership such that a good-sized cohort of viable customers come to believe that “subscribing with Circular is better than buying”. Understanding potential customers, educating them, and building trust in our product is essential to Circular.

We are looking for a Head of Marketing to lead the effort to achieve this goal. The Head of Marketing will be a full member of Circular’s executive team (Senior Leadership Team), reporting to the COO.

At Circular, we believe that marketing’s role does not stop when a potential customer lands on our website, but rather than effective marketing is infused into the full customer and product experience. The Head of Marketing will therefore work in close collaboration with cross-functional colleagues to develop and execute a marketing strategy that is well integrated with the broader product and business.

Key Responsibilities

As with any executive role, the actual duties come down to “whatever it takes to make the function successful,” but some sample responsibilities include:

* Developing and refining our understanding of ideal customer segments and their characteristics

Requirements

Knowledge

* Understanding of the various aspects of a product-driven technology company.

Skills

* Excellent communication: verbal and written.

Attributes

* Outcome oriented, holds themselves accountable to delivering tangible results for customers and the business.

Other Benefits

* Unlimited Paid Time Off

Our Values

All Circular employees are expected to fully live our values. We take this seriously: our values are not written on a poster and ignored, but written in our heads and our hearts.

**Waste Less ** Time is our most precious resource. Every employee is empowered and expected to spend their time wisely and with purpose.

Seek Unusual Knowledge  A startup is a learning machine. We value the acquisition, dissemination, and application of unusual knowledge and insights. We insist on truth.

Be Present  We honour our past and dream big dreams for our future, but we live vividly in the present. We give our full focus to the job at hand, and take the time to appreciate our milestones and victories along our startup journey.

Freedom With Purpose  We give people the freedom and trust they need to do their jobs to the best of their ability.We expect the freedom to be taken seriously, and hold people responsible for using it to further Circular’s vision and purpose.

",

"

Benefits @ Vendoo

Flexible work schedule.Fully remote, work from anywhere you like.30 days PTO.100% Global Health Insurance coverage.$500 yearly for educational content.$500 in the first year for home office equipment.Paid Maternal Leave: 12 Weeks.Paid Paternal Leave: 4 weeks + 4 weeks part time.

Job description

The Head of Customer Success is responsible for improving and handling the customer success and customer service. Your responsibility is to manage and oversee the day-to-day operation of Vendoo’s customer success and service departments while working with other senior leadership to identify short and long-term goals.

Responsibilities include but are not limited to:

Provides leadership, support and coaching to Customer Success and Service team members, emphasizing customer satisfaction, professional growth, collaboration, and software mastery.Implements process improvements, including departmental restructuring, resulting in an enhanced customer experience and/or improved efficiencies and lower company costs.Implements new systems and processes to strengthen communication within the CS team members and with customers.Supervising the daily operations of the customer success and service department.Setting customer support goals for team members and helping them reach those goals.Creating a reliable customer loyalty program.Making weekly and monthly reports and surveys.Be able to effectively communicate these reports across other departments.Provides project management leadership on specific cross-departmental projects.Serves as a role model when coaching employees on how to resolve complex, customer-related issues.Serves as primary contact with other departments on process improvement and problem-solving efforts.Identify when hiring is needed and able to interview and select new employees.Staying current on the latest industry (reselling) trends and techniques.Interacting with customers and handling customer queries and complaints.Keep track of and improve team KPIs such as response times, customer satisfaction, contract renewals and others.

Skills and Qualifications:

Fluent with Intercom (3 years of experience).Knows how to create bots to improve a users experience and filter messages reaching the CS agents.Knows how to create product tours to help new users understand how to use Vendoo.Knows how to filter and delegate conversations effectively to CS agents

Leadership skillsProven previous experience leading customer success teams.Experience using Hubspot (not mandatory but a big plus) or other CRM software.Previous experience working at startups (or fast-phased environments).Problem-solving skillsPatience, compassion and empathyA strong passion for customer satisfactionTime Management SkillsReadiness to Learn

About Vendoo

Vendoo is an online cross-posting platform created for resellers. We help resellers manage their e-commerce business on multiple marketplaces like eBay, Poshmark, Mercari, etc. With the software we have developed, we empower and help resellers save time, grow and learn more about their business.

Founded in 2017 by four founders in Washington, D.C., USA, we've grown to be a global team of 36 people focused on solving our user's needs. Our recent milestones include:

Apr 2022, Launched our Mobile app public beta. Mar 2022, Graduating from Y.C. batch of winter 2022 Mar 2022, 25 million listings created. Jun 2021, 10 million listings created. Dec 2020, 5 million listings created. Mar 2020, 1 million listings created. Jan 2020, Launched Vendoo v1. Jul 2019, Launched our public beta.

We became profitable since month 4 and staying profitable almost 3 years.

Our vision is to be the #1 reselling tool in the world. We are creating software that will allow resellers to run their business more efficiently by providing convenience at every step of the process, from sourcing inventory to shipping orders.

",

"

Hi, I’m Kaiya, the Customer Experience Manager at MedMe! I have 4+ years experience in Customer Success department development and management in SaaS companies, and 8+ years in sales and service, and have a strong passion for customer experience, optimizing processes, and innovation. I oversee MedMe Health’s Customer Success team, a team of driven leaders that ensure our product and organization is meeting and exceeding customer expectations. Our team focuses on the customer journey and ensuring satisfaction and championing opportunities to improve our customer experience.

Co-founders Purya, Nick & Rui built MedMe together after identifying the biggest problem to be existing pharmacy software built 20 years ago with the primary purpose to sell drugs . Purya was a health data scientist for the government, Nick a product engineer for the Tesla Roadster, and Rui is a Pharmacist. Our team is equally passionate about using pharmacists to provide more services for patients in the community.

We consider customer experience an essential part of our company, as we listen deeply to the needs of our pharmacies to design and build for their needs to ultimately transform pharmacies into Health Hubs. As a part of the Customer Success team, we are seeking a full-time Account Manager to represent MedMe and at the forefront of learning how our platform is being used and how we can continually improve our customer experience.

On the day-to-day, you will be working remotely and engaging directly with our pharmacies online via live chat, phone, and email to understand their unique workflows, and ensure a seamless experience using the MedMe platform. In a constantly evolving field, hearing the most pressing needs of our pharmacists on the ground is critical to shaping the future of healthcare. So, we’re looking for problem-solvers, strong communicators and collaborators to help make an impact on millions of Canadians coast-to-coast.

Our mission

MedMe is building the operating system to transform pharmacies into community health hubs. Pharmacies are increasingly doing more than just selling drugs, offering services like vaccinations, prescribing meds, and blood tests. MedMe Health builds software that helps schedule, document, and manage these services at scale.

Our clients include the two largest pharmacy chains in Canada, servicing coast-to-coast in 3500+ pharmacies across 10 provinces, serving millions of patients.

The opportunity

* You will establish relationships with customers, demonstrate empathy & understanding for their pain points and workflows, and advocate for their needs

What you bring to the table

* You thrive in fast-pace and dynamic start-up environments

For us, it’s less about where you graduated and much more about your passion, drive to learn, and what projects/experiences you've had in the past.

Don’t sweat it if you don’t have everything listed above. We believe in growth and curiosity. If you have some of these qualities and are excited about this opportunity, then we want to hear from you!

How We HireMedMe is committed to a fair and equitable hiring process for all candidates. To ensure that each candidate’s journey is consistent and the selection process is unbiased, the team at MedMe will not be responding to any personal messages regarding this role or other opportunities.

The Interview ProcessStep 1: Phone screen with a member of our teamStep 2: Virtual 60-minute interview with Rui Su (Co-Founder) and Kaiya Ham (Customer Experience Manager)Step 3: Virtual 60-minute interview with the 3 Co-Founders, Rui Su, Purya Sarmadi, and Nicholas Hui.Step 4: Conduct References.Step 5: Offer.

*Following the advice of Canadian health authorities, to mitigate the risk of potential spread of COVID-19 and support social distancing, all recruiting activities including interviews and new hire on-boarding will be conducted virtually. *

Annual Salary ranges from $70,000 - $75,000 CAD + equity

Perks at MedMeFlexible health benefit plan - Full dental, vision, physical & mental health plus health spending accountPerformance development support (yearly budget for courses & conferences)

LocationWe are fully remote in Canada, however, we like to plan on-site team retreats!

Work HoursPlease note, the work hours may include some evenings and weekends.

MedMe is a proud equal opportunity workplace that is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We’re looking for motivated and compassionate people who can execute from the ground up and support the work that MedMe believes in.

MedMe is committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

",

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Company

Dataherald is a Y Combinator backed SaaS start-up which helps companies, no matter how big or small, better leverage the world’s data to create business value. We do this by providing a no-code software to automate the ingestion, transformation, analysis and visualization of data from multiple sources without ever needing to code. Our product manages the data needs end-to-end so that businesses can focus on their goals without worrying about the complexity of large datasets.

Dataherald was launched in 2020 and has grown 10x in the last year. We currently work with leading media publishers like Chicago Tribune, Sacramento Bee etc. and are backed by a mix of Silicon Valley and media institutions such as Y Combinator, Bertelsmann Digital Media Investments (BDMI) and Garage Technology Ventures.

About the role

The Growth and Operations intern will work dynamically with our growth and customer success teams and will play a key role in ensuring Dataherald reaches its goals in both departments. In this role you will:

* Develop and test experiments to boost growth and engagement

Skill needed to succeed include

* Organization

Qualifications

* Either recent graduate or currently enrolled senior in a college/university

Why us?

Impact – We will not make you work on tasks which are low priority and meaningless. You will be making a real contribution to our growth from day 1 and the work you do will have clearly visible and quantifiable results.Learn – This opportunity is like no other when it comes to learning how to grow a start-up from scratch. We have a trial-and-learn mindset when it comes to growth and are doing many things in parallel without the fear of failing. So roll-up our sleeves and get in the action!Flexibility – We are a highly distributed company and believe in asynchronous work rather than long monotonous meetings. You get to work from wherever you want and choose your own timings which make you comfortable.Fun – There is one thing we take extremely seriously at work and it is having fun while working. Because why else would someone work at a startup? 😜

You're going to have a blast, our team is the absolute best!!

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We are looking for an outstanding Team Member who will be placed at the juncture of Strategy and Operations while working across the org to address our customers’ pain-points, strategically and tactically. You will closely work with our COO and Head of CustomerOps. You'll be insanely curious, uncover opportunities to solve complex business problems, shape and reshape our strategies and deploy your sharp analytical mindset on high-impact projects.

If management is of interest to you, you will be mentored by Clipboard’s top brass so that you can transition into a management role in the next 8-12 months. You will spearhead our team(s) and hold them accountable for hitting our specific KPIs and departmental goals, with the main focus always being ensuring that our customers and internal stakeholders get the best experience possible.

Responsibilities:

-Act as our SME (Subject Matter Expert) on all things related to business and marketplace strategy.-Set clear goals for yourself and eventually also for your teams.-Conduct effective resource planning.-Hire, train, and coach team members.-Monitor performance of the team and regularly provide written feedback.-Analyze trends & team performance periodically to identify improvement areas for the team - coaching, training,focused audits etc.-Assisting management team members in identifying trends and establishing goals.

Skill Set Requirement:

-Minimum 2 years of consulting / banking / strategy background OR MBA degree in a similar discipline (Strategy,Operations, Finance etc.).-Strong analytical skills - we are a data driven company and expect our folks to be comfortable with numbers andpulling their reports.-Excellent communication skills & interpersonal skills.

Beyond the basics, what will make you successful:

Extreme Ownership: the buck stops with you, no matter what anyone else did or did not do. You're self-reliant, and can get things done in the chaos. You maintain uncomfortably high standards for both yourself and the people reporting to you.

Extreme Curiosity: you ask \"why\" 3-5 times in a row for the same problem, digging and digging and not being satisfied until you truly understand the root cause

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Immuna platform helps crypto investors manage their risks of investing in crypto assets. The platform monitors and proactively defends investors’ crypto investments from unexpected exploits and undesirable economic situations. It detects on-chain exploits in real time and extracts invested assets on behalf of the investors without needing access to their private keys. For instance: Immuna would have detected anomalous events of unexpected approval and transfers, which led to the $120M BadgerDAO Hack.

The ideal person would be an experienced and fast learner with an entrepreneurial mindset. You will be working with a team of Forbes 30 under 30 serial entrepreneurs comprising of Stanford engineers and Berkeley MBA with 10+ years of experience spanning across Forbes AI 50 startups to large tech companies such as Google and Amazon.

You will be working closely with the founders to explore cutting edge applied machine learning and statistics techniques to identify risk in Defi investing. You will be architecting smart contracts for a new type of problem in the Blockchain ecosystem and breaking ground in integrating our systems with other technologies.

Must have Skills:

* Ability to learn fast and work in a team effectively.

Good to have:

* Prior background in agent-based simulation or language models.

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CloudEagle is the all-in-one SaaS Platform for every phase of the SaaS Lifecycle. By leveraging state-of-the-art machine learning models we help enterprises to find the right software vendor, provide actionable insights on SaaS usage, and help optimize spending.

Roles & Responsibilities

Develop digital marketing strategy by identifying customer cohorts to whom CloudEagle can be marketed, creating & executing campaigns, and analyzing the effectiveness of such campaigns.Plan and execute all web, SEO/SEM, database marketing, and display advertising campaigns.Contribute to marketing effectiveness by identifying short-term and long-range issues that must be addressed.Manage paid ads and make performance reports.Perform daily account management and pay-per-click accounts on Google AdWords and other search platforms.Create paid ads on LinkedIn and other relevant social media platforms.Assist in the maintenance and monitoring of keyword bids, account daily and monthly budget caps, impression share, quality score, and other important account metrics.Manage and maintain updates for large keyword lists.Measure and report the performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).Develop a strategy that combines technical and content elements, to drive ongoing improvements in SEO and organic search results.Measure, track, and optimize engagement from the top of the funnel throughout the customer journey to ensure marketing is accelerating sales efforts to close business.

Requirements

Excellent understanding of digital marketing concepts.3+ years of hands-on experience in managing digital marketing campaigns.Proven work experience as a Digital marketing specialist ( SEO, SMO, PPC, Google Ads, Email, ORM Content Marketing)Must have prior B2B marketing experienceFamiliarity with social media trends.Excellent communication skills.Must have 4 years of experience in the digital marketing industry.

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Overview:Infiuss Health is bridging the clinical researchers gap by connecting researchers to

hundreds of millions of Africans eligible for clinical research studies. Through a direct-to-patient approach our goal is to democratise clinical trials through a unified platform. We’re

building the blueprint for running clinical trials in Africa by offering world class contractresearch services powered by an end to end first of its kind decentralised platform.By utilising highly study-specific and very flexible solutions, we enable Sponsors to find theright participants, sites, and Primary Investigators to run fully remote or hybrid clinicalresearch studies.

A DAY IN THE LIFE

* Drive a plan to initiate and maintain contact through multiple touch points, withprospective accounts to identify, qualify and manage new sales opportunities.

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We are looking for a seasoned inidual (generalist) who will play a critical role in helping shape and execute on our go-to-market strategy and developing partnerships with various stakeholders. You will be responsible for developing relationships with decision-makers at various health systems, EHR companies, CROs, Laboratories, and life-sciences companies; this includes developing feasible commercial models for all stakeholders. In addition, you will work on developing the marketing and sales strategy closely with the founders and the sales team.

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Who you are

You have 5+ years of professional experience writing and maintaining production-level applications.

-You’ve worked with modern programming languages like JavaScript, Ruby, Python, etc.-You’re no stranger to SQL—you know how to efficiently model data and write performant queries in a relational database like PostgreSQL.-You know the ins and outs of maintaining and scaling an application actively serving customers in production.-You seek out the root cause when debugging software defects, and champion improvements that prevent future issues.

You’re a great communicator and collaborator.

-You take care to write code that your colleagues will also own, understand, and maintain.-You’re clear and concise in explaining your thought process and in enumerating the tradeoffs made in your work.-You work well with designers and product managers to come up with optimal solutions.

You enjoy taking an active role in the development process.

-You love mentoring and supporting other software engineers who are newer to the industry.-You have experience taking the lead in planning and executing the development roadmap for software projects.

Responsibilities

-You’ll build software to help companies build cultures in which their employees thrive.-You’ll work with other engineers to build and own products across a modern tech stack. Our current stack includes React, Relay Modern, GraphQL, Node, and PostgreSQL. We rely on AWS to host our infrastructure.-You’ll independently lead the execution of complex projects, including those that require cross-functional collaboration with product managers and designers.-You’ll provide substantial mentorship to less experienced colleagues, helping to refine their technical craft and expand their knowledge.-You’ll make contributions to our engineering practices, identifying and evangelizing improvements to improve our team output.

About Lattice

Lattice is on a mission to build cultures where employees and their companies thrive 💪. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 4,600+ customers globally, including brands like Slack, Pinterest, Reddit, and Asana.

What else does Lattice have to offer? We’re so glad you asked! We invest in our people’s personal and professional growth because that sort of growth begets business impact and personal fulfillment 🤗. We believe in the value of continued learning investments 🤓and reimbursements. We offer a competitive salary (including equity💸) and our benefits are thoughtful. We believe that taking the time for you is important and have a flexible vacation/time-off policy to prove it. We even incorporated Lattice “Recharge Days” 🔋to ensure you’re getting a break every month. Lattice has also implemented a 💻 remote-first hybrid model (team-dependent, you work from wherever makes you most comfortable). If that gets you excited, now is the perfect time to join; so bring your appetite for ownership and creation and help Lattice continue to grow! 🎉

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About the role

Firstbase.io is hiring a Sr. Data Analyst to build and organize the company’s data structure almost from scratch. You will work in partnership with data engineers and the business operations teams to make sure we have the right structure in place and, after that, be able to digest data and have insights available for the entire organization. Moreover, you will be responsible to generate insights and implement a data-driven culture across multiple business units. You’ll thrive in this role if you have a strong analytical background, great skills to build relationships with and influence cross-functional team members, deliver high-quality dashboards and data analyses on time, as well as produce actionable recommendations.

What's Firstbase.io?

Firstbase is building an all-in-one Company OS to help define how founders across the globe launch, manage and grow their businesses.

More than twenty thousand founders from over two hundred countries have used our products: Firstbase Start to launch a company, Firstbase Agent and Firstbase Mailroom to manage ongoing compliance, and Firstbase Loop to get access to financial services in one click. We are building the future of company management.

Firstbase is backed by Y Combinator & our team, investors, and advisors include people from Apple, Gusto, Carta, Wise, Plaid, and many other great companies.

Why you should join

Our team is dedicated to building products & solving some of the startups' hardest problems, with particular focus on:

* Democratizing access to financial infrastructure

Join us on a mission to increase the number of growing companies.

Who are we looking for

We are looking for risk-takers with erse experience able to provide fearless feedback.

You will have the following responsibilities

* Communicate with data engineering teams as well as business stakeholders;

Minimum requirements

* At least 4 years of experience in an analyst role in the digital space;

Some perks you will enjoy

* Competitive salary & amazing equity package

We lean on some of the best market data to ensure that we offer the most competitive compensation.

* Hybrid work environment

We work both remotely & from our offices in New York City in São Paulo – optimizing for collaboration while providing flexibility to team members.

* PTO + birthday off

We offer flexibility to allow people to relax and recharge whenever they need it.

* Build your ideal work setup

We understand that how you work is extremely important, so we provide a stipend to set yourself up for success here at Firstbase.

* Health benefits

Firstbase offers health insurance reimbursements to both US and international team members.

* Learning & development

We provide a stipend together with resources to help people grow and develop in their careers

* Amazing quarterly bonuses

Every team member at Firstbase gets a bonus calculated based on personal KPIs and company growth.

If you think you’re unqualified or don’t meet all the requirements for this role, we encourage you to still apply. We celebrate erse candidates, adjacent experiences, and simply put, good people who want to build great things. If that’s you, then we’d love to meet.

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About Fini

Fini is on a mission to help growth-stage companies increase user retention by proactively resolving their issues. For example: If you have a transaction failure on Uber, we proactively identify and resolve that problem before you need to contact support.

We are a team of ex-Uber founders who saw and solved this problem at a global scale. Given the current macro-economic environment, every company that previously focused on growth is now starting to focus on retention. To help them achieve this, we want to take what we have learned and delight customers with proactive care, everywhere.

This is a chance for you to join an early stage start-up and play a key role in shaping the company. This amount of freedom and influence (you will be our first employee!) will be difficult to find anywhere else.

The opportunity

As a Founding Front End Engineer, you will be creating engaging UIs for product teams. Your work will provide the first touch point for our enterprise customers to interact and improve the experience of tens of millions of their end-users.

What you will do

* Lead front-end engineering by designing and building intuitive UIs

Who you are

* 3-5 years of experience as a Front End Engineer using webdev. tools: React/Vue/Angular

Nice to have

* Experience with UX / User Research

Tech stack: The front end is entirely greenfield. Some back-end technologies you will be interfacing with: Python, Flask, JavaScript, NodeJS, ELK, GCP

Why Fini

We are backed by the most well-known venture funds in the world, YCombinator and Matrix Partners. As such, we provide you - a future Finian - with competitive compensation, great benefits, serious equity, a flexible work schedule and the latest gear to bring your code to life.

Even if your experience doesn’t match every bullet point, we’d still love to learn more about you and why becoming a Finian is your next career-defining moment.

The role is remote but we would like to spend some time together in-person in Amsterdam, Netherlands at this early stage if possible. We would happily help with relocation!

Fini is an equal opportunity employer. We do not discriminate based on gender, religion, race, mental disability, sexual orientation, age, or any other status. All applicants are considered based on their qualifications and merits. At Fini, we inspire an environment of mutual respect and we believe ersity and inclusion are crucial to success.

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Spruce is looking for a proactive inidual with exceptional organizational and communication skills to join as a project coordinator with broad focus across the organization. This role will be responsible for ensuring that key initiatives, customer engagements, and events are managed efficiently through the lifecycle.

The project coordinator will will have an opportunity to create impact through design and implementation of quality project management processes. The ideal candidate will bring energy, judgment, and a meticulous nature to the position and will act as a critical bridge between the executive team and the various project teams.

Responsibilities

* Work with leadership to identify the most important priorities for the company and create plans that will produce successful outcomes.

Qualifications

* 3+ years of experience working in a project management function with a successful track record

Not 100% sure you're a fit? Apply anyway! We look for potential more than anything else, and we expect that you will grow with us to take your career to new heights. We prefer candidates who are passionate about what we are building, avid learners, and have high standards for themselves over those who just check all the boxes or come from a certain pedigree.

We are passionate about cultivating a thriving culture of erse iniduals who bring unique perspectives to our mission. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

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About Stepful

Stepful is reimagining healthcare training making it 10x more accessible, effective and fun.Stepful is one of the fastest growing start-ups based out of New York City. We launched a year ago and have already graduated hundreds of students. Our graduates, mainly from underprivileged communities, go on to work at leading healthcare institutions such as OneMedical, NY Presbytarian and Davita. Stepful students increase their salaries by 60% on average after just 5 weeks of training.

The founding team is uniquely positioned to grow Stepful to be the leader in healthcare education. Each founder brings in relevant experience coming from leadership roles at Udacity, Apple, Uber, and Triplebyte.

Stepful is backed by Y Combinator and just closed a round led by Reach Capital, the leading edtech investor in the US.

The Role

Are you passionate about empowering thousands to get upskilled and to secure high quality jobs?As a Student Success Specialist, you will serve as first-line support to our students providing all the information they need to succeed and graduate from their programs. You will work collaboratively with team members across the organization to resolve technical issues and clarify questions about our programs, striving always to provide the best customer experience

What You’ll Do

* Provide timely support to our students, managing, documenting and successfully resolving inquiries using Freshdesk

Qualifications

* 2 years of experience in a customer service role (preferred)

Job type

* Remote

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PermitFlow is seeking a skilled, full-time / part-time UI/UX designer to work with the CEO and CTO. This position will be responsible for helping drive style guides, UI component libraries, and mockups for key features. Additionally, this role will help overhaul PermitFlow’s product experience, making what is a powerful permitting tool capable of handling very complex workflows simple, intuitive, and beautiful.

Responsibilities

* Work closely with the Engineering, Permit Operations, and Executive Teams to design internal and customer-facing desktop and mobile platforms

Requirements

* 2+ years of experience with UX/UI Design

Bonus Points

* Experience with construction and/or building permits

About Us

PermitFlow is TurboTax for construction permitting. We are on a mission to streamline and simplify construction permitting in the United States, unlocking more value in the $1.6 trillion construction market. Our software reduces time to permit, supporting permitting end-to-end including permit research, application preparation, submission, and monitoring.

Our team consists of architects, structural engineers, permitting experts, and workflow software specialists, all of whom have personally experienced the pain of permitting. We are proud to be backed by some of the world’s top investors, including Y Combinator, Foundamental, and founders of leading ConTech companies such as PlanGrid and Mighty Buildings.

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As the first Product Design hire at PermitFlow, you will work with the CTO and engineering team to lead and execute design and strategy of PermitFlow's product experience. We are the leading construction permit application software for builders. Our current team consists of engineers from Uber, Amazon, Stripe, NerdWallet, Harvard, Stanford, and more.

Responsibilities

* Work closely with the Engineering, Permit Operations, and Executive Teams to design internal and customer-facing applications

Requirements

* 4+ years of experience with UX/UI Design

Bonus Points

* Experience with construction and/or building permits

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As the first Product Design hire at PermitFlow, you will work with the CTO and engineering team to lead and execute design and strategy of PermitFlow's product experience. We are the leading construction permit application software for builders. Our current team consists of engineers from Uber, Amazon, Stripe, NerdWallet, Harvard, Stanford, and more.

Who you are?

* Rockstar Designer: A designer at heart who loves to create simple-to-use and trustworthy interfaces

Responsibilities

* Work closely with our customers, engineering, and the founders to design internal and customer-facing applications

Requirements

* 4+ years of experience with UX/UI Design

Bonus Points

* Experience with construction and/or building permits

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Immuna platform helps crypto investors manage their risks of investing in crypto assets. The platform monitors and proactively defends investors’ crypto investments from unexpected exploits and undesirable economic situations. It detects on-chain exploits in real time and extracts invested assets on behalf of the investors without needing access to their private keys. For instance: Immuna would have detected anomalous events of unexpected approval and transfers, which led to the $120M BadgerDAO Hack.

The ideal person would be an experienced and fast learner engineer with an entrepreneurial mindset. You will be working with a team of Forbes 30 under 30 serial entrepreneurs comprising of Stanford engineers and Berkeley MBA with 10+ years of experience spanning across Forbes AI 50 startups to large tech companies such as Google and Amazon.

You will be the architecting Immuna's backend infra to be able to support the ever growing number of protocols and chains. If you get excited by the Terrbyte/Petabyte size of data and sub-second latency then this role is for you.

Must have Skills:

* Ability to learn fast and work in a team effectively.

Good to have:

* Prior experience in Web2 Data infra stack such as Spark, Databricks, Hadoop, etc.

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Seis is banking for the 44 million native Spanish speakers living in the US.

Our mission is to build the most delightful, accessible, and full-service banking experience for anyone who wants to bank in their native Spanish. Our goal is to make such an amazing banking experience that people will wish they spoke Spanish so they could bank with us. We’ll treat Spanish speakers as first class citizens & end dial 2 for español.

We launched our checking account + debit card product in Q1’22 and are growing very quickly.

We’ve raised $23 million from Y Combinator, Goodwater Capital, F Prime (Fidelity), Album VC & some of the best investors in tech including Elad Gil, Immad Akhund (CEO @ Mercury), Arash Ferdowsi (CTO/Cofounder @ Dropbox), Max Mullen (Cofounder @ Instacart), Jack Altman (CEO @ Lattice), Sam Hodges (CEO @ Vouch Insurance), Jason Garcia (Head of Capital Markets @ Mercury), Dan Romero (Coinbase), Shrug Capital, Peterson Ventures, and many others.

We’ve been covered by CNN, Univision, CNN Español, Solo Dinero, and other press outlets.

Role

This is our first full-time finance hire.

You’ll report to the CEO & become an integral part of making company decisions.

What you’ll do

* Build & own our entire finance & accounting function, including:* FP&A / forecasting

About You

* You’ve worked at least 7-10 years in finance

Additional info

* Did I say we’re growing quickly? Ask me for our numbers when we chat!

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Forage is looking for an experienced business development leader to lead the company’s partnerships strategy, build relationships with large, strategic grocery partners as well as partners across fintech, advertising, and more.

This is a business critical role to Forage as it builds its portfolio of merchants. This role will focus on the largest grocers across the nation, building deep relationships. This role will be responsible for bringing in leads, tracking leads, and analyzing business opportunities and identifying new opportunities. It will lead contract negotiations including deal economics.

It will work closely with product, tech, and company leadership, reporting to the Chief Business Officer. 

BASIC QUALIFICATIONS

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8+ years professional experience within Business Development or Consulting
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Bachelor's degree or equivalent
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PREFERRED QUALIFICATIONS

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Experience in E-Commerce, Grocery retail, Consulting, Payments/FinTech, or B2B 
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Experience working with regulated payments such as SNAP and CashEBT
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Preferred Education: Masters in Business Administration (MBA)
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Experience and expertise communicating/influencing C-level business decision makers
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Experience negotiating complex deals
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Comfort working in ambiguous environments
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Our offer

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Meaningful work that makes a positive impact on our society.
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Competitive compensation: salary, equity, and benefits.
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A remote-first work environment with opportunity for onsite meetings.
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A fun and caring environment that prioritizes transparency, growth, and ownership.
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A talented, erse, high-achieving, and humble team with erse backgrounds and viewpoints.
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