Title: Financial Clearance Specialist

Location: Work at Home - Ohio - Other

Job Description:

Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

• Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

Financial Clearance Specialist

A Financial Clearance Specialist is a vital member of the healthcare team and is responsible for providing world class customer service to clients.

Financial Clearance Specialist Responsibilities include:

• The Financial Clearance Specialist provides world-class customer service and follows scripted benefit verification format in HIS benefits screen and updates accounts in work flow system with accurate documentation. Selects accurate medical records for patient safety and schedules appropriate procedures based on physician orders
• Financial Clearance Specialist assigns insurance plans accurately, performs electronic eligibility confirmation and documents results, calculates patient cost share/liability and attempts to collect via phone within 48 hours of the date of service.
• The Financial Clearance Specialist utilizes appropriate system to facilitate communication with hospital gatekeepers, utilizes health information system account and collections documentation as appropriate.

· Financial Clearance Specialist will receive benefits:

• Competitive compensation and benefits packages that reflect our commitment to providing fair and just workplaces.
• Wellness programming designed to help our associates enhance their health, including a comprehensive annual health risk assessment.
• A culture truly participatory and to strengthen ersity and inclusion.
• Growth - once you've joined our team, you will discover a variety of traditional and online learning opportunities, including tuition reimbursement, to help you acquire new skills and obtain degrees, certifications and CEUs. And our managers will coach you toward greater success.
• Recognition - we recognize our associates through programs that include service awards, celebrations and personal appreciation. We also survey associates annually to assess their satisfaction with our organization and managers, and to identify areas for improvement.

Financial Clearance Specialist Requirements include:

• High School Diploma Required – Associates Preferred
• 1-2 years of healthcare experience preferred
• Understanding of admission, billing, payments and denials.
• Comprehensive knowledge of patient insurance process for obtaining authorizations and benefits verification.
• Knowledge of medical terminology or CPT or procedure codes.
• Patient Access experience with managed care/insurance and Call Center experience highly preferred.
• Articulate, personable, dependable and confident with excellent communication skills.
• Customer service oriented, builds trust and respect by exceeding customer expectations.

Join an award-winning company

Five-time winner of “Best in KLAS” 2020-2022, 2024-2025

Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024

Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023

Energage Top Workplaces USA 2022-2024

Fortune Media Best Workplaces in Healthcare 2024

Monster Top Workplace for Remote Work 2024

Great Place to Work certified 2023-2024

• Innovation

• Work-Life Flexibility

• Leadership

• Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. 

• Our Culture– Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.

• Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. 

• Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws.  Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble Health Partners provides reasonable accommodations to qualified iniduals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [email protected].

This posting addresses state specific requirements to provide pay transparency.  Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position.  A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

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Title: Digital Marketing Senior Specialist

Location: Irvine, CA - 217 Technology Dr

Job Description:

Company

Cox Automotive - USA

Job Family Group

Marketing

Job Profile

Digital Marketing / Communications Sr Specialist

Management Level

Inidual Contributor

Flexible Work Option

Can work remotely anywhere in the specified country

Travel %

Yes, 5% of the time

Work Shift

Day

Compensation

Compensation includes a base salary of $86,600.00 - $129,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

This position is remote/work from home and can be located anywhere within the United States. If near our Irvine, CA or Atlanta, GA offices, the role will be hybrid.

Posting Deadline: Sunday, November 9th

The Digital Marketing Senior Specialist plays a critical role in the strategic planning, execution, and optimization of digital media campaigns for Cox Automotive products and managed service clients. This position is responsible for hands-on activation across programmatic platforms, including but not limited to Meta, Google DV360, YouTube, Amazon, and Pinterest DSPs. Successful candidates will demonstrate a strong ability to elevate in-house media buying capabilities through strategic thinking, technical expertise, and collaborative execution.

What You’ll Do 

• Performing daily campaign management of digital advertising (Meta, Google DV360, YouTube, Amazon, Pinterest) for Cox Automotive related properties and our clients. This includes direct campaign optimizations, creative asset retrieval & creation, platform troubleshooting, budget management, & maintaining campaign performance against target KPI’s (key performance indicators).

• Interact daily with internal & external teams including but not limited to media agencies, advertisers, sales, and platform vendors. Workstreams include creative asset management, campaign optimizations, performance reporting, process issues & troubleshooting, etc.

• Delivers comprehensive performance reporting and ad hoc analyses for clients, evaluates campaign delivery, and provides strategic insights to leadership.

• Represent Cox Automotive Marketing in client meetings, either in-person or remote.

• Maintain strong working relationships with the various internal stakeholders including client services, ad product, analytics and operations teams, keeping them appraised of any issues or anomalies that impacts the larger business. 

• All other duties as assigned.

What’s in It for You? 

Here’s a sneak peek at the benefits you could experience as a Cox employee:

• A competitive salary and top-notch bonus/incentive plans. 

• Exceptional work-life balance, flexible time-off policies and accommodating work schedules. 

• Comprehensive healthcare, with multiple options for iniduals and families. 

• Generous 401(k) retirement plans with company match. 

• Professional development and continuing education opportunities. 

• Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. 

• Extra perks like pet insurance, employee discounts and much more.

Who You Are 

Minimum:

• Bachelor’s degree in related discipline and 4 years’ experience with online media buying, campaign management, & ad trafficking experience using various ad platforms (eg – Meta, Google DV360, YouTube, Amazon, Pinterest). The right candidate could also have a different combination, such as a master’s degree and 2 years’ experience; a Ph.D. and up to 1 year of experience; or 8 years’ experience in a related field.

• Demonstrated experience with digital media concepts, metrics (CPMs, CPCs, CPA, ROAS/ROI, VCR), and media types including social, display, and video.

• Proficient in working with online creative formats (HTML, Java, rich media) and ad tags, pixel creation, and implementation.

• Strong understanding of backend ad server frameworks, algorithms, and 3rd/4th party platforms (DCM, FlashTalking, Innovid), including troubleshooting and quality assurance.

• Familiarity with data analytics and measurement partners such as IAS and DoubleVerify.

• Proven expertise in media buying, ad trafficking, and bid management environments including programmatic buying.

• Experience working with national brands and managing large-scale budgets (minimum $100k/month).

• Skilled in presenting campaign data and performance insights to internal account teams and client partners.

• Advanced fluency in mathematical concepts relevant to media planning and purchasing.

• Effective communicator with strong verbal and written skills across all organizational levels.

• Proficient in Microsoft Outlook, Teams, Excel, Word, OneDrive, and PowerPoint.

• Excellent project management, organization, customer service, and problem-solving skills.

• Proven ability to identify and analyze data trends, communicate results, and adapt quickly to new concepts and procedures.

• Comfortable in fast-paced, evolving environments with growing responsibilities.

• Strong attention to detail and ability to manage multiple projects under tight deadlines.

• Travel: 5%

Join the Cox family of businesses and make your mark today! 

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that inidual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Application Deadline: 11/09/2025

Title: Operations Supervisor

On-Site

locations HI - Honolulu

time type Part time

Job Description:

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions:

1. Management
   • Work effectively with store management and store crews
   • Supervise the store’s crew through assigning, directing and following up of all activities
   • Effectively communicate information both to and from store management and crews
2. Customer Service
   • Assist customers with their questions, problems and complaints
   • Promote CVS customer service culture. (Greet, offer help, and thank)
   • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
   • Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations)
   • Maintain customer/patient confidentiality
3. Merchandise/Presentation
   • Price merchandise
   • Stock shelves
   • Support the planning, execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
   • Support the planning, execute the display and maintenance of off-shelf merchandise

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills, supervision, and influencing skills
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

• Experience as a retail supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

20

Time Type

Part time

Pay Range

The typical pay range for this role is:

$16.00 - $26.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Title: Office Operations Assistant - Infusion Services

Pensacola, Florida, 32504 

Physician Support

Job ID: 424614 

Part Time 

On-site Day

Job Description:

Details

• Department: Infusion Services
• Schedule: Part-time, Days
• Facility: Ascension Sacred Heart Medical Group
• Location: Pensacola, FL

Benefits

• Paid time off (PTO)
• Various health insurance options & wellness plans
• Retirement benefits including employer match plans
• Long-term & short-term disability
• Employee assistance programs (EAP)
• Parental leave & adoption assistance
• Tuition reimbursement
• Ways to give back to your community

Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.

Responsibilities

Work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.

• Greet patients and visitors, check patients in and out, and obtain necessary documentation.
• Verify and enter demographic information.
• Obtain and verifu insurance authorizations/precertification.
• Complete medical record release requests and schedule/confirm patient appointments.
• Enter, review and submit charges for patient procedures and services daily.
• Collect co-payments and reconcile all daily reports and deposits for accuracy.
• Provide general office and clerical support to assigned area.

Requirements

Education:

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Additional Preferences

• 1 or more years of experience working in a medical clinic/office
• 1 or more years of experience working customer experience
• 1 or more years of Medical Insurance, Pre Authorizations and Authorizations experience

Why Join Our Team

Ascension Sacred Heart is a leading provider of high-quality healthcare to children and adults in South Alabama and Northwest Florida communities and operates Northwest Florida's only children's hospital. Our faith-based ministry offers caregivers the opportunity to flourish personally and professionally in a variety of specialties, including cardiology, brain and spine, pediatrics, women's health, orthopedics and cancer care.

Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

Equal Employment Opportunity Employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.

For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

Pay Non-Discrimination Notice

Please note that Ascension will make an offer of employment only to iniduals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement

This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E-Verify

Title: Operations Manager

On-Site

locations MO - Harrisonville

time type Part time

Job Description:

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

• Overall store management, supervision, and policy implementation
• Sales and inventory management
• Employee staffing, training, and development
• Financial management
• Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions:

1. Management
   • Lead others and work effectively with store crews
   • Supervise, assign and direct activities of the store’s crew
   • Effectively communicate information to store crew and supervisors in an open and timely manner
   • Support Store Manager with actions plans for operational and service improvement
2. Customer Service
   • Assist customers with their questions, problems and complaints
   • Promote CVS customer service culture (greet, offer help, and thank)

Required Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

• Experience as a retail manager or supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

15

Time Type

Part time

Pay Range

The typical pay range for this role is:

$17.00 - $29.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Title: Manager, Multifamily Escalation Team

• Job category: Customer Care
• Requisition number: MANAG009232
• Full-time
• Locations Chicago, IL

Job Description:

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.

At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences.

Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.

We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.

Where you will work:

• This is a hybrid role based in Astound's Bradley office in Chicago.

A Day in the Life of the Manager, Multifamily Escalation Team:

• Lead, coach and develop a high-performing team by setting clear performance expectations, providing regular feedback and supporting professional growth through ongoing development and performance management.
• Manage all aspects of the Property Manager Hotline inquiries and take the lead on resolving all customer escalations by identifying and engaging the necessary internal resources.
• Coordinate resources to manage the resolution of all open cases and escalations within the agreed upon timeframe.
• Responsible for the coordination and implementation of all Bulk Renewal onboarding events.
• Hold weekly Team meetings and ensure that all programs are being executed in accordance with the agreed upon business plan.
• Works closely with all necessary departments and maintains a schedule of events to ensure a seamless renewal transition.
• Coordinate and validate resources for all building events for new and renewal properties.
• Provide support for Business Development Managers and Building Relationship Managers.
• Provide resources and supervision for special projects that are market specific or related to the MDU Bulk Portfolio.
• Ensure that staffing levels are maintained, especially during peak times.
• Identifying the appropriate internal resources to resolve inidual and building related issues and is heavily involved with internal cross functional teams
• Actively support, promote, and advance all aspects of Astound's Inclusion and Belonging work, recognizing it as a business priority, including creating a work environment where all employees feel valued, respected, heard, and empowered.
• Other duties as assigned.

What You Bring to the Table:

• Two to five years of previous supervisory experience required. Previous Supervisory experience in the Back-Office Support team or Call Centers preferred.
• Account management and executive presence presentation skills preferred.
• A high level of professionalism and customer service focus is critical to this position.
• Excellent oral and written communication skills.
• Able to multi-task, strong attention to detail and follow up abilities required.

Education and Certifications:

• Bachelor's degree preferred.

We're Proud to Offer a Comprehensive Benefits Package Including:

• 401k retirement plan, with employer match.
• Insurance options including: medical, dental, vision, life and STD insurance.
• Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization.
• Floating Holiday: 40 hours per year.
• Paid Holidays: 7 days per year.
• Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws.
• Tuition reimbursement program.
• Employee discount program
• Benefits listed above are for regular full-time positio

Base Salary: The base salary range in Illinois for this position is $75,000 - $90,000 (annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Illinois and may not be applicable to other locations

Our Mission Statement:

• Take care of our customer
• Take care of each othe
• Do what we say we are going to d
• Have fun

Diverse Workforce / EEO

Astound is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a erse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.

FCO (For San Francisco Candidates Only) Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

CCPA Employee Privacy Policy (For California Candidates Only): https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf

Title: Associate Claims Specialist - Workers Compensation - West Region

Location: Lake Oswego, OR; Chandler, AZ; Anchorage, AK; Honolulu, HI; or Rocklin, CA

Full-time

Remote

Typical Starting Salary

$55,800 to $76,500

Minimum Salary

$49,000.00

Maximum Salary

$93,000.00

Job Description:

Ready to grow your career in a role that makes a meaningful impact? Liberty Mutual is hiring Workers' Compensation Claims Specialists in our West Region to help injured workers navigate the claims process and return to work with confidence.

We're hiring across multiple levels-Associate Claims Specialist, Claims Specialist I, Claims Specialist II, Senior Claims Specialist I, and Senior Claims Specialist II-depending on your experience. The salary range posted reflects the varying pay scale across various locations.

In this role, you'll manage a caseload of routine to moderately complex claims, making key decisions on compensability, evaluating losses, and negotiating fair outcomes. You'll collaborate closely with claimants, policyholders, attorneys, and partners throughout the claim lifecycle.

To support your success, we provide comprehensive training, including a mandatory one-week, in-person session at our Plano, TX, office (travel required; 100% attendance needed).

This is a remote position with location-based exceptions. If you live within 50 miles of one of our offices in Lake Oswego, OR; Chandler, AZ; Anchorage, AK; Honolulu, HI; or Rocklin, CA, you'll be expected to work onsite twice per month. If you're located in Los Angeles County or Orange County, CA, the role is fully remote. Please note that this policy may evolve based on business needs.

Responsibilities

• Manages an inventory of claims to evaluate compensability/liability.
• Establishes action plans based on case facts, best practices, protocols, regulatory issues, and available resources.
• Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability, and damages.
• Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves as necessary, during the processing of the claims, and refers claims to the subrogation group or Special Investigations Unit as appropriate.
• Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims.
• Performs other duties as assigned.

Qualifications

• Effective interpersonal, analytical and negotiation abilities required
• Ability to provide information in a clear, concise manner with an appropriate level of detail
• Demonstrated ability to build and maintain effective relationships
• Demonstrated success in a professional environment; success in a customer service/retail environment preferred
• Effective analytical skills to gather information, analyze facts, and draw conclusions; as normally acquired through a bachelor's degree or equivalent
• Knowledge of legal liability, insurance coverage and medical terminology helpful, but not mandatory
• Licensing may be required in some states

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every inidual can make a meaningful impact so we continue to meet the evolving needs of our customers.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Title: Insurance Service Specialist - Outbound

Location:

• Works from Home (Job Posting)
• Cincinnati, OH (Job Posting)
• West Hartford, CT (Job Posting)
• Philadelphia, PA (Job Posting)
• Oklahoma City, OK - Memorial (Job Posting)

time type

Full time

posted on

Posted 2 Days Ago

Job Description:

• This position is fully remote, but candidates MUST RESIDE in one of the following states: CT, PA, NJ, MD, DE, VA, WV, KY, OH, IN, KS, OK or SD

• Active Property and Casualty License or Personal Lines License required

• Become part of AAA's established & trusted brand! We've been serving our members for over 100 years

• Monthly and Quarterly bonus potential

• Computer equipment provided by AAA Club Alliance

Let's Talk Compensation:

• The starting base compensation for this position is $16.10 to $37.58 hourly. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law

• This position is eligible to earn uncapped monthly bonuses, with average bonus pay of $350.00 per month

The ideal candidate will have:

• High school diploma or equivalent

• 2+ years of customer service and/or sales experience in an insurance environment

• Call Center experience preferred

• Active Property and Casualty License or Personal Lines License required

• Membership license required or ability to obtain license within 90 days of employment.

• Schedule Requirements: Mon - Fri, 10:00am to 6:00pm EST, with at least 1 Saturday a month on a rotating schedule

The primary duties of the Outbound Insruance Service Specialist are to:

• Execute and facilitate insured's service requests accurately and timely, while anticipating the sale for account rounding and cross-selling opportunities

• Counsel the policyholder concerning appropriate coverage, policy limits, payment options and state laws that will best meet their needs.

• Work with policyholders from the agencies existing book of business through inbound telephone calls, direct mail, and email to review policies prior to renewal. Review and update policy to enhance retention and better meet the needs of the consumer.

• Serve as liaison between the customer, sales agent and manager to ensure timeliness of responses and compliance with established company policies and procedures.

• Counsel the members and non-members regarding membership benefits in correlation with insurance products.

Full time Associates are offered a comprehensive benefits package that includes:

• Medical, Dental, and Vision plan options
• Up to 2 weeks Paid parental leave
• 401k plan with company match up to 7%
• 2+ weeks of PTO within your first year
• Paid company holidays
• Company provided volunteer opportunities + 1 volunteer day per year
• Free AAA Membership
• Continual learning reimbursement up to $5,250 per year
• And MORE! Check out our Benefits Page for more information

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with erse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified iniduals to apply. It is ACA's policy to employ the best qualified iniduals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

Job Category:

Admin - Clerical

Title: Pension Analyst

Location: Saint Louis United States

Job Description:

Details

• Department: Pension Services
• Schedule: 8:00am-4:30, Monday- Friday
• Location: 4600 Edmundson Rd. St. Louis, Missouri (partial remote, must be local to the St. Louis area)
• Salary: $29.92 - $41.70 per hour

Benefits

Paid time off (PTO)

Various health insurance options & wellness plans

Retirement benefits including employer match plans

Long-term & short-term disability

Employee assistance programs (EAP)

Parental leave & adoption assistance

Tuition reimbursement

Ways to give back to your community

Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.

Responsibilities

Do you have experience with calculating pensions?

Administer pension plans and improve processes and services in compliance with federal and state regulations.

• Pension experience is required
• Calculate complex pension benefits and payment amounts.
• Administer Qualified Domestic Relations Orders related to pension plans. Utilize case management technology to track all inquiries and facilitate the tracking of pension service center metrics.
• Facilitate problem resolution and assist with data signoffs/edits/corrections to maintain data integrity.
• Provide customer service to plan participants.

Requirements

Education:

• High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.

Additional Preferences

Calculating pension benefits

#HRJob

Why Join Our Team

Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.

Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

Equal Employment Opportunity Employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.

For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

Pay Non-Discrimination Notice

Please note that Ascension will make an offer of employment only to iniduals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement

This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E-Verify

Title: Admissions Specialist - WFH

Location: Louisville United States

Job Description:

Description

You Can Change the Life of One to Care for the Lives of Many!

At Galen College of Nursing, we educate and empower nurses to change lives. Since 1989, we've dedicated our work to delivering high-quality nursing education with a student-first mindset. As one of the largest private nursing colleges in the country, we combine the support of a close-knit learning environment with the strength of a nationally recognized institution, HCA Healthcare.

That same passion for excellence in the classroom extends to our offices. At Galen, you'll find a culture deeply rooted in collaboration, innovation, and a shared commitment to improving the future of healthcare. Your work directly touches the next generation of nurses, and your contributions help our students pursue their dream of a compassionate career.

If you're looking for a career where you can make a difference, grow professionally, and be part of a caring team, we'd love for you to apply for the Admissions Specialist - WFH position today!

Click here to learn more about Galen!

Position Overview:

As a Admissions Specialist - WFH at Galen College of Nursing, you will support the Admissions function as an initial point of contact for prospective students through in-bound and out-bound phone calls, emails, and web chat. Electronically track potential leads and assist with scheduling appointments for the Admissions Department.

Key Responsibilities:

• Answer multiple incoming calls from prospective students to share detailed information and schedule appointments for all campuses.
• Make outgoing phone calls and emails in response to electronic inquiries from prospective students.
• Make follow-up calls to potential students who miss scheduled appointments.
• Web chat with prospective students.
• Follow-up with prospective students throughout the admissions process.
• Utilize CampusVue to monitor prospective and new students in the most effective way possible.
• Other duties, as assigned, and logically associated with the goals and objectives of the College.

Position Requirements:

• Education: Bachelor's degree in Business Management or related field, preferred. Prior experience in recruiting and sales may be accepted in lieu of education.
• Experience: Minimum of two years of experience in business or education environment. Prior experience with CampusVue is a plus.
• Special Qualifications: Computer proficient with Microsoft Office. Excellent verbal and written communication skills. Ability to work in a fast-paced environment. High attention to detail. Able to maintain a customer-friendly demeanor. Able to work flexible hours including evenings and some weekends. Possibility of occasional travel to other Galen campuses.
• Physical/Mental Demands & Work Environment: Must be able to sit at a desk for eight hours at a time. Ability to spend most of the day talking to prospective students on the phone.
• Degree of Supervision: Minimal

Benefits

At Galen College of Nursing, we want to ensure your needs are met. We offer a comprehensive package of medical, dental, and vision plans, tuition discounts, along with unique benefits, including:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance, and more.
• Free counseling services and resources for emotional, physical, and financial well-being
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for children, elders, and pet care, home and auto repair, event planning, and more.
• Consumer discounts through Abenity.
• Retirement readiness, rollover assistance services, and preferred banking partnerships.
• Education assistance (tuition, student loan, certification support, dependent scholarships).
• Colleague recognition program.
• Time Away from Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence).
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits.

Note: Eligibility for benefits may vary by location.

Galen College of Nursing is recognized as a 2023 National League of Nursing (NLN) Center of Excellence (COE).

Galen's Compassionate Care Model Values

• Inclusivity: I foster an environment that provides opportunity for every inidual to reach their full potential.
• Character: I act with integrity and compassion in all I do.
• Accountability: I own my role and accept responsibility for my actions.
• Respect: I value every person as an inidual with unique contributions worthy of consideration.
• Excellence: I commit myself to the highest level of quality in everything I do.

Learn more about our vision and mission.

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each inidual is recognized. Submit your application for the opportunity below:

Admissions Specialist - WFH

Galen College of Nursing

Licensed Client Engagement Specialist

locations

United States

time type

Full time

job requisition id

REQ-44891

The Client Engagement Specialist’s primary responsibility is to manage inbound and outbound calls with both current and prospective clients, supporting Thrivent’s distribution strategy.  The main objectives are to provide exceptional service, identify client needs, and refer clients to Thrivent’s Virtual Advisors. As the Virtual Advice team expands as a key part of the distribution ecosystem this position will play a pivotal role ensuring that all clients achieve financial clarity. 

 DUTIES & RESPONSIBILITIES:  

• Field inbound and outbound calls from current and new prospects, addressing inquiries related to insurance coverage, general financial planning, and account servicing requests, maximizing each interaction to strengthen client relationships and refer clients with complex needs to Thrivent’s Virtual Advisors and other organization’s resources, like Money Canvas, Thrivent Credit Union, and Thrivent’s generosity programs.  

• Initiate outgoing calls and emails in response to marketing campaigns and to manage the client pipeline effectively.  

• Employ consultative sales skills to adapt to various client personality styles, ask insightful questions, uncover needs, evaluate the best solutions for each client, referring them to an expert Virtual Advisor, through a live connect or scheduled appointment.  

• When handling service requests, is responsible for resolving client inquiries which may involve direct resolution or collaboration with other internal departments to achieve positive outcomes.  

• Maintains ongoing subject matter expertise in Thrivent’s distribution channels, products, sales strategies, and business processes through continuous learning and collaboration.  

• Collaborates with team members to achieve daily objectives by effectively managing workflow, adapting to business needs, and working with other teams. 

• Models Thrivent’s leadership competencies by demonstrating resiliency, working together to make the best decisions, and holding yourself and others accountable.  

• Foster an environment where Thrivent employees and colleagues prioritize continuous improvement, exceptional engagement, and an unwavering commitment to our clients. Contribute to a culture that embodies our organization’s purpose, promise, and values, ensuring that trust and reputation remain strong among our clients.

QUALIFICATIONS & SKILLS:   

 Required: 

• High school diploma or equivalent; post-secondary education preferred.  

• 3+ years of prior sales experience, preferably in the financial services industry, with a focus on consultative sales techniques.  

• Strong interpersonal and collaboration skills, with a positive attitude and the ability to build relationships in a fast-paced environment.  

• Passion for serving others and empowering client action.  

• Appreciation for teamwork and collaboration.  

• Ability to quickly learn complex program and product knowledge and proficiently navigate multiple software applications while engaging with clients via phone.  

• Excellent verbal and written communication skills, with the ability to ask probing questions and make informed decisions, including managing escalated cases.  

• Detail-oriented and adaptable in learning various procedures and computer applications.  

• Proven ability to build client relationships and uncover needs, facilitating appointments with Advisors.  

• Ability to demonstrate resilience amidst ambiguity, shifting priorities and rapid change; thrive in a fast-paced environment while maintaining composure in stressful situations.  

• Flexibility to work a full-time schedule between 9:30 a.m. and 6:00 p.m. CENTRAL, Monday through Friday.  

• FINRA Series 6/63 and Life and Health licenses required or to be obtained within 90 days of hire/transfer.

  Preferred:   

• Formal training in consultative sales techniques.  

• Proficiency with Salesforce.

          The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion.

Title: Hybrid Processor

remote type Fully Remote

locations

• Rockland - MA - 400 Hingham St
• Irving - TX - 8222 N Belt Line Rd

time type Full time

Job Description:

GENERAL DESCRIPTION (Summary, Scope, Purpose)

This role requires an inidual who under direct supervision, the Hybrid Processor position will be responsible for timely and accurate data entry of processing insurance documentation that satisfy loan requirements. You will be trained in a variety of insurance documents for different lines of business and expected to process transactions as necessary across those lines. Duties can include providing superior customer service to customers and insurance agents while supporting the call center. You will be responsible for answering incoming calls and making outbound calls to assist customers and agents with obtaining appropriate insurance documentation. The ideal candidate will educate the caller as to what documentation is needed to satisfy the customer's loan agreement. Additionally, you will accurately complete loan transactions, as necessary.

About HUB:

HUB Financial Services stands out as an industry leader in effectively managing lending risk associated with loan-level collateral for financial institutions. Whether you're dealing with real estate owned, residential real estate, commercial real estate, auto, watercraft, RV, powersport, or equipment portfolios, our outsourced insurance tracking, blanket, and impairment programs are designed to address lending risk comprehensively.

Miniter Group provides insurance products and risk management expertise to the banking industry. Our unique culture encourages a customer-focused, consultative approach using our industry expertise, innovative technology, and employee dedication.

Our commitment to tailoring solutions means we create a unique strategy for each client and portfolio.

Why Choose HUB?

Throughout our network of more than 500 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees and providing continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolve as your needs change over time. Join us in taking the first step toward creating a future that combines a erse, challenging work environment with financial security and career satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Field inbound and outbound calls to customers and insurance agents while providing superior customer service across all escrow and non-escrow insurance products.
• Key in and validate data received in order to update loan records.
• Match insurance documents to loan records in the Miniter Ecommerce System.
• Train in additional supplemental processes based on business need.
• Adhere to the Daily Workflow Schedule which outlines job responsibilities and daily production goals.
• Actively participate in all training sessions, team meetings, department meetings and One-on-one meetings.
• Participate and/or collaborate in assignments and special projects.
• Other responsibilities as directed.
• Attends industry related continuing education training and courses

The essential duties contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Iniduals may perform other duties as assigned, including work in other functional areas to cover absences, equalize peak work periods or otherwise to balance the workload.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

• High attention to detail is required
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
• Required- 10 key typing: Minimum 32 WPM
• Required- Reading Comprehension: Understanding company manuals step-by-step
• Required- a working knowledge of Windows computer environment & Office software
• Skills testing may be required prior to an interview
• Field inbound and outbound calls to customers and insurance agents while providing superior customer service across all escrow and non-escrow insurance products.
• Key in and validate data received in order to update loan records.
• Match insurance documents to loan records in the Miniter Ecommerce System.
• Train to additional supplemental processes based on business need.
• Adhere to the Daily Workflow Schedule which outlines job responsibilities and daily production goals.
• Actively participate in all training sessions, team meetings, department meetings and One-on-one meetings.
• Participate and/or collaborate in assignments and special projects. Other responsibilities as directed.
• Ability to understand policy forms and coverage descriptions
• Organizational skills required
• Willingness to attend educational classes is desired

LICENSING OR CERTIFICATION REQUIREMENTS

• None required

BENEFITS

• HSA and PPO Medical plans available through BlueCross BlueShield of Illinois (BSBCSIL)
• FSA available
• Dental plans through BCBSIL
• Vision insurance through VSP
• Employer paid Short Term Disability
• Employer paid Life Insurance - 2x your salary
• 401k -Company matching
• 10 paid Holidays
• Floating Holidays and Personal days
• Accrue Vacation and Sick time from day 1
• Tuition Reimbursement

All full-time employees working 30+ hours a week are eligible for benefits. Benefits are effective the first of the month, following their first 30 days.

PHYSICAL DEMANDS

Schedule:

Monday-Friday 8:30am-5:00pm EST with a half hour lunch

Working Conditions:

• Extended viewing of multiple screens for seven or more hours a day.
• Extended periods of sitting.

YOU WILL NEED

• A safe home office or quiet workspace with high speed and reliable internet connectivity

Starting Pay: $16.00/hr

All duties and responsibilities outlined in this position are considered essential job functions, and reasonable accommodations will be made to enable iniduals with disabilities to perform them. The requirements listed represent the minimum knowledge, skills, and abilities necessary to perform the job proficiently. This description is not exhaustive, and employees may be required to perform other job-related duties as assigned by their supervisor, subject to reasonable accommodation.

To perform this job successfully, the incumbent must meet the qualifications and perform each essential duty satisfactorily. These qualifications are considered without regard to race, religion, color, sex, national origin, disability, or any other characteristic protected by federal, state, or local law. If the position requires licensing or certification, the incumbent must maintain compliance with all continuing education and other requirements.

Department Account Management & Service

Required Experience: 1-2 years of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Title: Territory Manager

Location: Bellingham United States

Job Description:

Founded in 1946, Clearwater Systems is a family-owned and operated company with a simple mission — to provide better water for everyone. We specialize in high-quality, American-made Kinetico water treatment solutions and are proudly BBB Accredited and Water Quality Association Certified.

Our team believes in education, transparency, and integrity. We don’t just sell products and empower homeowners to make confident decisions about their water quality.

About the Role

As a Water Specialist (Territory Manager), you’ll be the face of Clearwater Systems in the Bellingham and the surrounding area. You’ll consult directly with homeowners to analyze water quality, recommend customized solutions, and guide them through every step of the process, from the first conversation to final installation.

We provide full training, hands-on support, and all the tools you need to succeed. If you have the drive to succeed, the curiosity to learn, and the integrity to serve others, we’ll teach you the rest.

What You’ll Do

• Conduct in-home water testing and present results in a clear, educational, and customer-focused way.

• Build strong relationships with homeowners, creating trust through transparency and expertise.

• Offer professional consultations and explain recommended solutions that fit customer needs and budgets.

• Manage pre-set, qualified appointments — no cold calling required.

• Follow through after installation to ensure customer satisfaction and ongoing support.

• Represent Clearwater Systems at community events, home shows, and local partnerships.

• Collaborate with a team of service technicians, marketing professionals, and regional leadership to ensure a seamless customer experience.

What You’ll Bring

• A growth mindset and desire to excel — we can teach the technical side.

• Excellent communication and people skills with attention to detail.

• Tech-savvy and comfortable using iPads, CRM tools, and digital reporting.

• Valid driver’s license and clean driving record.

• Ability to pass a background check.

• Availability to run sales appointments Monday–Saturday, with occasional evenings or community events.

• Prior sales or customer service experience preferred but not required — we train our team to become true Water Experts.

• Military veterans and career changers are encouraged to apply.

What We Offer

Compensation & Earning Potential

• Training Pay + Commission + Bonuses

• Typical annual earnings between $70,000–$125,000+ (uncapped)

Comprehensive Benefits

• Medical, Dental, and Vision Insurance

• 401(k) with Company Match

• Company Vehicle + Gas Card

• iPhone and iPad provided

• Paid Time Off & Paid Training

• Employee Discounts & Assistance Programs

Work-Life Integration

Work from home when not in the field. You control your schedule and community engagement — we provide the structure and support.

Integrity & Excellence

We proudly stand by our reputation — certified, accredited, and committed to Made in the USA quality.

Why Clearwater Systems?

With us, you’re not just taking a job, you’re building a career. You’ll become part of a supportive, mission-driven team that values integrity, collaboration, and results. We invest heavily in your success because when you thrive, our communities do too.

Join a company where your work truly makes an impact helping families live better with cleaner, safer water.

Title: Priority Claims Specialist III

Location: United States

Telecommute

Telecommute (U.S.) Position

FT/PT

Full-Time

Category

Medical Office Professionals

Job Description:

Why Us?

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

Could This Be For You?

The Priority Claims Specialist III - Remote will ensure payment for services provided is accurate, timely and fully documented. Provide efficient cash collection through excellent reimbursement practices while ensuring compliance with relevant laws, regulations and established Hanger policies and compliance programs. Provides strict adherence to adjustment, refund and write-off policies/procedures as outlined in Hanger Clinic Standard Operating Procedures. Maintain exceptional support and communication with all partners, internal and external.

This is a high-dollar medical collections role operating within a Centralized Revenue Cycle Team. This is a full time, remote opportunity. Schedule will be Monday - Friday, day shift.

Your Impact

Responsibilities for the role will include:

• Maintain a working knowledge and understanding of DMEOPS CPT and ICD-10 codes.
• Utilize the company billing and collections system to identify and resolve any claims that have been unpaid, short paid and/or denied.
• Review EOB's and other correspondence from insurance companies for correct reimbursement according to rules and regulations and contract terms.
• Follow up with insurance companies by online portal, phone, email and/or fax.
• Identify billing errors and submitted corrected claims insurance carriers.
• Provide timely and accurate follow up on accounts until they are resolved.
• File and follow up on appeals and disputes.
• Communicate identified AR issues that may cause payment delays or write offs to management.
• Document all findings with clear and concise detail.
• Research insurance guidelines and manuals for additional information.
• Perform adjustments in the system as needed.
• Submit medical records upon request.
• Resolves outstanding accounts receivable problems. Respond to and resolve inquiries from customers or external collection resources.
• Primary focus is on complex denials and appeals.
• Review, monitor and resolve assigned encounters and all assigned reports.
• Identify issues attributing to account delinquency and discuss them with management as needed.
• Provide timely follow-up on all tasks.
• Effective communication with Patient Care Clinics related to collection efforts.
• Complete, review, and research any deficiency to ensure that any deficiency is properly addressed and resolved.

Minimum Qualifications

Minimum

• High school education or equivalent
• 5+ years of related experience to include at least one of the following areas: Insurance reimbursement, medical policy, payor appeal requirements or patient collection laws.
• Experience in a medical office.

Preferred

• Associate's degree.
• Experience with NextGen and/or OnBase.
• Licensed Medicare auditor or Certified Medical Audit Specialist

Knowledge and Skill:

• Attention to detail with the ability to quickly identify trends.
• Strong communication and interpersonal skills.
• Working knowledge of the Medicare audit, appeals, reimbursement, Local Coverage Determinations (LCDs), and policy articles.
• Working knowledge of medical terminology.
• Self-starter / take initiative to proactively resolve problems.
• Ability to multi-task.
• Strong sense of personal accountability to meet deadlines.
• Working knowledge of MS Office suite programs.
• Working knowledge of Electronic Health Records (EHR); such as, OPS and NextGen
• Demonstrated ability to pull data and migrate into online records management systems such as OnBase;
• Demonstrate high ethical standards regarding confidential patient and billing information.

Additional Success Factors

The ideal candidate will also demonstrate:

• Strong interpersonal, oral (including telephone) and written communication skills, including the ability to follow written and verbal directions.
• Works well under pressure
• Attention to detail with the ability to quickly identify trends.
• Resourceful and flexible team player who excels at building trusting relationships with patients, insurance companies and colleagues.
• Excellent knowledge and understanding of state, federal, regional collection and reimbursement laws, HIPAA and other medical insurance regulations and terminology (CPT, ICD-9, HCPCS, modifiers, coding, and documentation guidelines) for private payer, state and federal plans including coding, billing and reimbursement protocols.
• Proficient computer skills including Windows based office technologies (ex. Word, Excel, PowerPoint), e-mail and automated billing systems.
• Excellent organizational skills and the ability to manage multiple tasks (ex. multitasking) with a high degree of detail orientation while working in a fast-paced environment.
• Keep the patient at the center of everything that you do, building lifelong trust.
• Foster open collaboration and constructive dialogue with everyone around you.
• Continuously innovate new solutions, influencing and responding to change.
• Focus on superior outcomes and calibrate work processes for outstanding results.

#LI-Remote

Pay range of $20.00 to $25.00 per hour + annual bonus: up to 5% of base pay depending on bonus criteria. This pay range is posted to comply with wage transparency laws. Hanger salary ranges vary based on skill, ability, knowledge, geographic location and other variables.

Our Investment in You

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs- Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger's BAKA Bootcamp and EmpowerFest

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.

#ERF-HRC

Title: Service Operations Supervisor

Location: Gainesville United States

Job Description:

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we'd like to invite you to join our team as a Service Operations Supervisor!

We offer great benefits, a competitive salary, and growth opportunities. We think you'll find what you want here because what we do matters - to us, our customers, and most of all, our team members.

Location: Gainesville, VA (Hybrid)

Summary:

Vector Security Networks is hiring for a Service Operations Supervisor in Gainesville, VA. The Service Operations supervisor will supervise the work of a team of Operations Coordinators to provide operational excellence through a functional and efficient service and repair process for life safety and asset protection systems for all Vector Security Networks customers. You will be responsible for ensuring proper resolution of escalations, internal and external reporting, and maintaining Service Level Agreements.

What You'll Do:

• Oversee day to day operations team workflow:

• Review team performance based on report card metrics for each team member ensuring completion of task, processing of incoming new work, and continued movement of existing work orders.

• Work with team to improve service efficiencies and address service opportunities.

• Review team's timesheets, performance and initiate biweekly team reviews.

• Daily review with technicians for open work orders and service opportunities from their end.

• Daily review of scheduling dashboard regarding the service tickets progress and closures.

• Search and review and assign emergency service requests and ensure all requests are assigned.

• Act as a funnel point for ROCS team to receive escalated requests, specialized requests, and assign to team for processing.

• Communication:

• Provide communication to Vector Security Network clients regarding escalations, large scale service work, and overall service performance.

• Assist with resolution of customer complaints regarding performance related to dispatching of service.

• Coach team members on performance in duties and areas of responsibility.

• Coordinate with other departmental and isional leadership on service work which requires their input or expertise to resolve, providing schedule and scope detail to ensure successful outcomes.

• Hold team and one-on-one meetings to provide feedback and identify areas of opportunity for additional training.

• Work with leadership and training staff to build training programs for team development.

• Coordinate with the Service Billing team to address any TSP billing issues and work order concerns.

• Operation Coordinator Performance:

• Distribute and reinforce policy and procedural items to team members.

• Monitor coordinator dashboards and workflow to ensure timeliness and volume metrics are met.

• Participate in developing performance reviews for team members.

What You'll Need:

• High School Diploma or GED equivalent required.

• Supervisory experience of 1-2 years - Preferred

• Electronic Security Industry/Call Center Experience as a Lead or Supervisor - Preferred

• Must be able to coach and provide feedback on areas of improvement, process alignment, and workflow. Must be able to motivate peers and/or direct reports and encourage teamwork through collaboration while sharing best practices.

• Experience with Microsoft Office products (Excel, Word, PowerPoint) required.

• Experience with MS D365 is a plus.

• Manage travel cost through TSP Selection in regional area of responsibility, job bundling for travel, and work to resolve issues in as few trips as possible to help reduce expenses.

• Must be able to manage expectations based on proven key performance indicators that show progression in area of responsibility: i.e., response and repair days, return trips, managing partner compliance with portal usage.

What You'll Get:

We offer a "Total Rewards" package including:

• Competitive compensation with incentive eligibility
• Medical, dental and vision coverage
• Company paid life and AD&D insurance.
• Company paid short- and long-term disability.
• Voluntary benefit products
• 401k retirement savings plan
• Flexible Spending Account
• Paid time off
• Tuition reimbursement
• Employee Assistance Program (EAP)

About Us:

We are one of the largest security integrators in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected and empowered, one customer at a time.

Our Values:

• Win as a team.
• Do the right thing.
• Make a difference every day.
• Get it done.
• Think big.

If you share these ideas, we'd love to hear from you!

Vector Security is a Drug-Free Workplace

Vector Security is an Equal Opportunity Employer

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.

Tier 1 Support Agent

Location: Atlanta, GA

Schedule: Full-time | Hybrid (2-3 days in office) - weekends may be required

Job Description:

Openings: 5

As a Tier 1 Support Agent, you'll be the friendly, knowledgeable first point of contact for our Pet Care software customers. You'll help users via email, chat, and phone-answering "how-to" questions, solving common issues, and ensuring every interaction leaves them feeling supported and confident.

You'll play a key role in triaging requests, resolving problems, and escalating complex cases to Tier 2 when needed. Along the way, you'll grow your product expertise and contribute to improving the customer experience.

What You'll Do

• Deliver exceptional support through email, chat, and phone

• Help customers with "how-to" questions and common technical issues

• Troubleshoot and document inquiries using internal tools and resources

• Escalate complex issues to Tier 2 when needed, with clear context

• Maintain ownership of each case, ensuring follow-up and resolution

What You'll Bring

• 6+ months of customer service experience (helpdesk, customer service, or pet care preferred)

• A love of problem-solving and helping others

• Comfort learning new tools like Zendesk, HubSpot, and Teams

• Ability to work independently while contributing to a highly collaborative remote team

Bonus Points

• Experience in SaaS or software support

• Background in pet care, grooming, boarding, or veterinary services

• Passion for animals and helping pet businesses succeed

Why You'll Love Working Here

• Growth from within: every Tier 2 Agent was promoted internally

• Supportive team culture: independent work meets constant collaboration

• Meaningful work: help pet businesses run smoothly and care for the animals we all love

• Work-life balance: hybrid flexibility, rotating weekends, and a close-knit team that values you

Excited about this role but don't meet every single requirement? Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Togetherwork we are dedicated to building a erse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave
• Pet Insurance
• Medical Travel Benefits
• Infertility Benefits
• Teladoc
• Employee Assistance Program
• Wellness Benefits & Engagement Platform

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where erse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

Title: Wholesale Account Assistant

Location: New York  City United States

Job Description:

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in.

Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

Primary Purpose: The Account Assistant is responsible for supporting the Sales Managers with wholesale account management. The Account Assistant will quickly gain a good understanding of the business needs and be able to support on multiple partners within wholesale. The Account Assistant is organized, has strong attention to detail and takes initiative. This inidual should have strong analytical acumen. They will be relied upon to build relationships internally and externally.

The successful inidual will leverage their proficiency as an Account Assistant to...

Drive the business:

• Support the achievement of total, comp and net sales targets.
• Sell in: Seasonal Market Orders, R/O Chase Opportunities, Drop Ship Management, SMI monthly updates, Order/PO management to ensures timely delivery.
• Sell out: Monitor weekly selling, build reporting to analyze trend opportunities.
• Follow through on key wholesale strategies and specific account strategies.
• Knowledge of products and all Coach standards.
• Pre-Market Deliverables: Responsible for all market week planning and logistics, including appointment scheduling, product information and updated account summaries.
• Post market deliverables with order confirmations and contract upload.
• Participate in regular monitoring of the business and fully support sales driving initiatives.

Customer Service:

• Establish strong working relationships with wholesale partners as well as internal partners.
• Ownership of all day-to-day coordination, operational follow up, order management, monitor and track results and provide account communication.
• Align orders with allocations and confirm accuracy and timely receipt of all orders.
• Regularly monitor and ensure accuracy and proper visibility of on-line assortments.

Cross functional partnership:

• Build and maintain relationships with internal teams including finance, merchandising, and operations.
• Support the field through store visits, providing visual and training tools to ensure sales associates have knowledge of Coach's key investments and strategies.
• Document and organize all seasonal sales/buying files and collaboration tools for efficient access.
• Partner with operations to ensure execution of systemic updates and 3rd party vendor invoicing.

Foundational Knowledge:

• Understanding of how metrics work together to drive sales including sales, inventory, ST%, MD/Reg Price, Gross Margin

Soft Skills

• Professional demeanor and successful interpersonal skills.
• Adaptability and willingness to learn.
• Initiative and ownership of tasks.
• Superior organizational skills, ability to multi-task.
• Initiative, high energy, strategic thinking and detail oriented.
• Excellent communication and presentation skills.

The accomplished inidual will possess...

• Account Management background.
• Analytical skills and retail math knowledge
• Proficiency in Excel, Word, PowerPoint, NuOrder and Skypad
• Customer service experience.

Our Competencies for All Employees

• Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

• Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
• Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

#LI-CM1; #LI-HYBRID

Work Setup: HYBRID

BASE PAY RANGE $65,000.00 TO $70,000.00 Annually

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. 

Req ID: 123122

Title: Senior Microsoft Dynamics GP Consultant

Job Description:

We’re a fast-growing, US-based IT company and proud Microsoft Gold Partner, known for delivering tailored business solutions that disrupt the SMB space. As we continue expanding across the U.S., we're looking for a Senior Dynamics GP Consultant to join our team and play a key role in implementing, optimizing, and supporting Microsoft Dynamics GP for our clients. 

As a Senior GP Consultant, you’ll work closely with clients to understand their business needs and deliver high-impact solutions using Microsoft Dynamics GP. You’ll be hands-on with system design, implementation, testing, training, and support, while also contributing to strategic discussions and mentoring team members.

You’ll also assist in driving and closing new work opportunities from the delivery side, working collaboratively with sales and customer success teams to expand our existing GP footprint. A key initiative includes supporting our plans to double our GP customer base over the next 2–4 years.

Location: US (Remote), Canada (Remote) | Tampa, FL, Fargo, ND (hybrid)

What You'll Be Doing:

• Lead on-site and remote consulting for Dynamics GP implementations—gathering requirements, reviewing business processes, designing workflows, configuring systems, and supporting testing.
• Partner with the sales team to identify and support upsell opportunities within the existing GP customer base, helping to expand and deepen client relationships.
• Support the execution of growth-focused campaigns such as "Seize the GP Channel," helping convert delivery excellence into revenue growth.
• Manage and support go-live activities, end-user training, and post-implementation support.
• Build strong client relationships by serving as the main point of contact and ensuring high-quality deliverables.
• Collaborate on project planning, task scheduling, and solution architecture.
• Participate in or lead strategic client meetings and user group sessions as a subject matter expert.
• Work independently to execute client implementations and coordinate communications and timelines.
• Identify and mitigate project risks and client challenges proactively.
• Document recommendations and outcomes with clarity and precision.
• Stay current with Enavate’s project methodology and contribute to its ongoing improvement.
• Mentor junior consultants and share knowledge across the practice.
• Continuously learn and bring new insights back to the team.

What We’re Looking For:

• 5+ years of hands-on experience with Microsoft Dynamics GP
• Bachelor’s degree in Business, Accounting, Information Systems, or related field (or equivalent experience)
• Solid understanding of GP system configuration, customization, workflows, and integrations
• Strong functional knowledge of the GP Manufacturing module (a plus)
• Experience with SSRS Report Writer and GP integration tools like SSIS, Integration Manager, SmartConnect, and Web Services (a plus)
• Ability to lead client engagements with confidence and professionalism
• Strong organizational skills, attention to detail, and a proactive, self-driven mindset
• Comfortable presenting to stakeholders and leading client discussions
• Clear communicator with a team-first mentality
• Willingness to travel up to 25%. 
• Ideal candidates will have an interest in expanding their skills into Microsoft Dynamics 365 Business Central over time, with a goal of becoming a shared resource across both GP and BC practices. This forward-looking mindset is key to supporting our customers’ evolving ERP journeys.

ABOUT ENAVATE

Transforming Businesses and the Lives They Touch

At Enavate, we are more than just a Microsoft Gold Partner—we’re a trusted partner in Enterprise Resource Planning (ERP) consulting, Cloud services, and managed services. We help businesses embrace the future by guiding them through ERP implementations, migrations to the cloud, and integrations that streamline their operations, allowing them to thrive in an ever-evolving business landscape.

Our work isn’t just about technology—it’s about transforming the way businesses operate, empowering them to grow, innovate, and succeed. By partnering with our clients, we provide peace of mind, enabling them to focus on what matters most while we handle the complexity of their systems and processes.

To learn more about what we do and how we make an impact, please check out our "What We Do?" 1-pager.

Our Culture

Whether you’re joining us in North America, Europe, or beyond, Enavate offers a dynamic and collaborative environment where you’ll have the opportunity to make a real impact.

At Enavate, we’re driven by our core values, and our people are at the heart of everything we do:

• Team Members: We take care of our own.
• Innovation: We explore, evolve, and seek excellence at every level.
• Results: We are achievers who set high goals and reach them.
• Integrity: We are trustworthy. Our word is our bond.

We believe that a erse and inclusive team leads to better innovation and outcomes. We actively support ersity and inclusion through a variety of initiatives, creating a workplace where everyone is respected and valued.

To gain a deeper understanding of our values and the environment we foster at Enavate, take a look at our "Enavate Culture" Guide.

What We Offer

At Enavate, we’re committed to providing a supportive and rewarding environment that empowers you to thrive both professionally and personally. Here’s a glimpse of the benefits and perks you’ll enjoy as part of our team:

• Health and Wellness
  We offer competitive health insurance, wellness programs, and mental health resources to support your well-being, both physically and mentally.
• Flexible Work Arrangements
  We believe in work-life balance, which is why we offer flexible working hours and, where applicable, remote work options to help you manage both your professional responsibilities and personal needs.
• Professional Development
  Your growth matters to us! We provide access to a range of training programs, workshops, and reimbursement for certifications and courses, helping you continuously expand your skills and advance your career.
• Generous Time Off
  Take the time you need to recharge with unlimited paid time off (PTO), which covers vacation, sick leave, holidays, and personal days. We support you in maintaining a healthy work-life balance, so you can perform at your best.
• Team Member Recognition
  We appreciate and celebrate the hard work and achievements of our team. Our team member recognition programs are designed to acknowledge your contributions and ensure you feel valued at every step of your journey with us.

For more details about the benefits available in your region, check out the following links:

• USA Benefits Guide
• Europe Benefits Guide
• Canada Benefits Guide

Work Structure & Collaboration

At Enavate, we embrace flexibility in how we work, but we also believe that collaboration is key to our success. Our office locations in Tampa, FL, Fargo, ND, and Kyiv, Ukraine are central to our culture and provide a hub for team interaction and innovation.

We prioritize hiring candidates who are based in or near these locations. For team members based in Tampa and Fargo, we encourage team members to spend at least three days per week in the office to foster collaboration, connection, and contribute to our vibrant team culture.

All North American new hires are onboarded in person at our Tampa office. Onboarding typically lasts 3 to 5 days, depending on the role, and provides a dedicated opportunity to connect with your leader, teammates, and our company culture.

Title: Senior Manager, Customer Success (Audit, Risk & Compliance)

Location: United States

Department: Customer Advisory Services

Job Description:

Employment Type

Full time

Location Type

Remote

Department

Customer Advisory Services

Compensation

• $132K – $198K • Offers Bonus

AuditBoard is committed to fair and equitable compensation practices. For candidates in applicable jurisdictions, the base salary range for this role is noted above. This range represents the national average for the role and may vary based on a number of factors, including skills, experience, internal equity, and geographic location. In select regions, ranges may be adjusted to reflect local market conditions. Please note that this range reflects the full earning potential for the role, and not every candidate will start at the top of the range.

OverviewApplication

Who We Are

Having surpassed $300M ARR and continuing to grow, AuditBoard is the leading audit, risk, ESG, and InfoSec platform on the market. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: AuditBoard is top-rated on G2.com and Gartner Peer Insights.

At AuditBoard, we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the sixth year in a row, as ranked by Deloitte!

Why This Role is Exciting

We’re seeking an experienced and dynamic Senior Manager, Customer Success (Audit, Risk & Compliance) to take on a dual role as both a leader and practitioner. You’ll lead and develop a team of talented Customer Success Managers (CSMs) while directly partnering with enterprise customers to ensure they achieve measurable outcomes using AuditBoard’s platform.

This role is perfect for a strategic yet hands-on leader who thrives in a fast-paced, growth-oriented environment and brings deep experience in Customer Success, and GRC, Audit, or Risk Management. You’ll have a unique opportunity to shape how we engage our customers, scale our success model, and influence the future of our Customer Success organization.

What You’ll Do

As a Coach:

• Lead, mentor, and develop a team of CSMs, fostering a culture of accountability, enablement, and continuous improvement.

• Set clear goals, track key performance indicators (renewal, expansion, health), and drive outcomes through data-driven leadership.

• Conduct regular coaching, 1:1s, and performance management conversations to build strong inidual contributors and future leaders.

• Partner cross-functionally with Sales, Product, and Marketing to align customer strategy with business priorities and influence the voice of the customer.

As a Player:

• Own executive-level relationships with strategic enterprise customers, ensuring adoption, value realization, and long-term retention.

• Build and execute customer success plans that connect business objectives to measurable AuditBoard outcomes.

• Partner with customer executives, audit leaders, and risk practitioners to drive optimization and expansion across GRC use cases.

• Act as a trusted advisor — bridging technical and business contexts to help customers mature their audit, risk, and compliance programs.

Attributes for Success

• 5–8+ years of Customer Success, Account Management, or Client Services experience in a B2B SaaS environment.

• 2–4+ years of experience managing and developing customer-facing teams, including direct performance management and career development.

• Hands-on experience in Audit, Risk, Compliance, or GRC programs — whether as a practitioner, consultant, or through a SaaS platform serving those domains.

• Proven success in enterprise customer retention, renewal, and expansion within a complex stakeholder environment.

• Demonstrated ability to lead through change, improve processes, and build scalable Customer Success motions.

• Exceptional communication and executive presence; able to engage and influence senior stakeholders (VP and C-suite).

• Familiarity with Customer Success platforms (Gainsight, Totango, or ChurnZero) and CRM tools (Salesforce).

• Willingness and ability to travel within the U.S. and Canada as needed.

Nice to Have

• Direct experience in internal audit, external audit, risk assurance, SOX, or IT compliance.

• Background working with or implementing GRC software platforms (AuditBoard, Workiva, Archer, ServiceNow, etc.).

• Previous experience in management consulting or Big 4 advisory focused on risk, controls, or compliance transformation.

• Experience leading post-sales or success teams within SaaS companies focused on enterprise GRC, audit, or risk automation.

Our Company Values

• Customer obsession: Apply relentless focus on listening to and understanding customers as the core of everything we do

• Win, together: Drive to be the best while supporting each other’s success

• Gritty resilience: Thrive in a fast-paced and dynamic environment, balancing immediate priorities with big-picture strategic goals

• Personal improvement: Stay eager to share insights, seek feedback, and continuously learn

• Constant innovation: Challenge the status quo and drive improvements

Perks*

• Launch a career at one of the fastest-growing SaaS companies in North America!

• Live your best life (LYBL)! $200/mo for anything that enhances your life

• Remote and hybrid work options, plus lunch in the Cerritos office

• Comprehensive employee health coverage (all locations)

• 401K with match (US) or pension with match (UK)

• Competitive compensation & bonus program

• Flexible Vacation (US exempt & CA) or 25 days (UK)

• Time off for your birthday & volunteering

• Employee resource groups

• Opportunities for team and company-wide get-togethers!

*perks may vary based on eligibility/location

Please note that background checks are required. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may have access to highly sensitive data, including employee data, customer data, company financials, and proprietary product information.

We love building strong partnerships, but please note that AuditBoard cannot accept unsolicited resumes from agencies. Any submissions without a signed agreement in place will not create a fee obligation.

#LI-Remote

Title: Senior Customer Growth Account Manager (SeaLights)

Location: Austin, Texas

Full time

Job Description:

Tricentis SeaLights Customer Growth Account Managers are part coach, project manager, and product expert, and are continually focused on helping our customers accelerate their testing journey and be successful utilizing SeaLights Quality Intelligence Platform.

In this role, you will:

Qualifications

1. DevOps

• Basic understanding of DevOps principles and how they support agile software delivery.

• Familiarity with CI/CD concepts and their impact on release cycles and customer experience.

• Awareness of cloud infrastructure and deployment environments (e.g., AWS, Azure, GCP).

2. Software Engineering

• General knowledge of software development lifecycle (SDLC) and agile methodologies.

• Ability to communicate effectively with engineering teams using common technical terminology.

• Understanding of APIs, integrations, and how software components interact.

3. Testing

• Awareness of different types of testing (unit, integration, system, user acceptance).

• Understanding the role of testing in ensuring product quality and reliability.

• Ability to interpret test results and communicate implications to customers or internal teams.

Why Tricentis?

Tricentis Core Values: 

Knowing what we need to achieve andhowto achieve it is important. Tricentis core values define our ways of working and the behaviors we model that create an enjoyable and successful Tricentis life.

• Demonstrate Self-Awareness: Own your strengths and limitations.

• Finish What We Start: Do what we say we are going to do.

• Move Fast: Create momentum and efficiency.

• Run Towards Change: Challenge the status quo.

• Serve Our Customers & Communities: Create a positive experience with each interaction.

• Solve Problems Together: We win or lose as one team.

• Think Big & Believe: Set extraordinary goals and believe you can achieve them.

Why You’ll Love Working at Tricentis:

• Market conform salary + success-oriented bonus.

• Supportive and engaged leadership team.

• Career path and professional and personal development.

• 401(k) plan, full benefits package available.

• Company paid Disability and Life Insurance.

• Hybrid work environment.

Tricentis is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran.

Title: Marketing Specialist (Remote)

Location: Remote Opportunity - VA, NC, SC, GA, FL, AL, TX, & CO

Full time

job requisition id R-03838

Job Description:

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.

We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, inidual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!

SUMMARY/OBJECTIVES

SouthState Bank is seeking a dynamic and detail-oriented Marketing Specialist to join our collaborative marketing team. This role supports the development and execution of marketing initiatives across multiple lines of business, with a strong focus on promotional strategy, campaign coordination, and brand consistency. The ideal candidate will be a creative thinker with excellent project management and proofreading skills, and a passion for delivering high-quality, customer-focused marketing experiences.

ESSENTIAL FUNCTIONS

Line of Business Support:

• Project Coordination: Manage timelines and deliverables for marketing initiatives (i.e. promotional items, advertising placements, digital and print materials, conference collateral and materials, etc.) Ensure all assets are reviewed for compliance, brand accuracy, and grammatical precision.

• Creative Input: Provide input on visual and messaging elements for campaigns and collaborate with design and digital teams to bring concepts to life.

• Vendor & Budget Management: Liaise with external vendors for promotional materials and printing services. Track project budgets and ensure cost-effective solutions without compromising quality. Communicate Advertising, PR and Donations budgets to Line of Business partners monthly.

• Email Marketing Collaboration: Serve as a liaison with the email marketing team to ensure alignment of messaging, timing, and audience targeting across campaigns.

• Promotional Item Management: Oversee the ordering, tracking, and distribution of promotional items for internal and external initiatives.

• Customer Service Orientation: Maintain a high level of responsiveness and professionalism in all internal and external communications, with a strong emphasis on delivering excellent service to stakeholders and partners.

• Internal Communication: Serve as a point of contact for internal teams regarding marketing requests, updates, and approvals. Maintain clear documentation and communication throughout project lifecycles.

Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.

COMPETENCIES

• Strong organizational and multitasking skills with attention to detail.

• Excellent written and verbal communication skills, including advanced proofreading ability.

• Proficiency in Microsoft Office Suite; experience with project management tools (e.g., Wrike) is a plus.

• Ability to work independently and collaboratively in a fast-paced environment.

• Experience with promotional product sourcing and vendor coordination.

• Familiarity with compliance review processes and brand governance.

• Creative mindset with a practical approach to execution.

• Strong customer service orientation and stakeholder engagement skills.

Qualifications, Education, and Certification Requirements

• Education: 4 Year College Degree in Marketing or related field

• Experience: 5-7 Years Relevant Marketing Experience

• Certifications/Specific Knowledge: Banking Experience Preferred

TRAINING REQUIREMENTS/CLASSES

Required annual compliance training; New Employee Orientation; Ongoing Training related to Job Description

PHYSICAL DEMANDS

Must be able to effectively access and interpret information on computer screens, documents, and reports. This position requires a large amount of time in front of a computer.  This can be done sitting or standing with use of the right desk. 

WORK ENVIRONMENT

Telecommuting roles no matter if hybrid or 100% full time telecommuting must have a secure home office environment that is free from background noise and distractions. They must also have a reliable private internet connection that is not supplied by use of cellular data (hot spot). Cable or fiber connections are preferred.  Requirements are subject to change, as new systems and technology is delivered.

TRAVEL

Travel may be required to come to meetings as needed.

In accordance with Colorado law: Colorado pay for this position is anticipated to be between $58,496.00 - $93,444.00 , actual offers to be determined based on applicant’s skills, experience and education.

Benefits | SouthState Careers

Equal Opportunity Employer, including disabled/veterans.

Title: General Manager / Support Engineer, Convention Centers

Location: Ohio (Remote)

time type

Full time

job requisition id

JR1263

Job Description:

More options.  More operators.  Better connectivity for all.

General Manager/ Support Engineer, Convention Centers

Cincinnati, OH

About the role

Passionate about expanding the wireless footprint? Your next role could keep millions of users connected daily. We’re on the lookout for a driven General Manager and hands on support engineer who can help us grow commercial and operational relationships across the Convention Center industry in the US. Based out of Cincinnati, OH, you’ll be responsible for collaboratively coordinating with cross-functional teams ensuring successful deployment of our best-in-class wireless infrastructure.

What you’ll be doing

As part of the Boldyn team, you’ll help to ensure our business continues to grow. Teams at all levels will rely on your ability to execute and expand Convention Network Services with enterprise clients and other organizational entities. It’s a role with a lot of variety and day-to-day, you’ll mainly be involved with:

• Overall responsibility for profit and loss (P/L) management related to Boldyn’s Convention Center regional business unit.
• Creating and fostering relationships in the Convention Center sector, including convention center authorities, operators, exhibitors, and vendors.
• Establishing and sustaining industry qualifications, including contractual agreements, and service order credentials.
• Leveraging business and market intelligence to target new clients and partnerships to support scalable strategic growth.
• Negotiating contractual agreements through closure, including key business terms and financial structures.
• Hands on network administration configuring LAN/ WLAN equipment.
• Hands on cabling infrastructure setup to service needs of events and exhibitors.
• Customer service and support for conventions, events, and other customers and their network needs.

What you’ll bring

Think you could make a difference here? We’re looking for someone who genuinely cares about the welfare of our team. You’ll want to make an impact from day one. With big ideas about how to improve our culture and the knowledge to get people on board. You will also have some of the following:

• Bachelor’s Degree required from an accredited university with a minimum of 10 years of experience working in the wireless technology space or direct involvement with convention/exhibitor network services.

• Experienced with Aruba.

• Strong familiarity with wireless/wireline telecommunications, understanding of Wi-Fi, and networking technologies.

• Ability to initiate new accounts and relationships through various means.

• Self-motivated strong team builder with account relationship skills.

• Excellent closing skills with the ability to overcome objections and obstacles throughout the sales process.

• Technical team management with strong organizational and technical skills.

About us

At Boldyn Networks, we’re reimagining the future of interconnectivity. Our network solutions are solving some of tomorrow’s greatest challenges. We are one team across the globe. Always listening. Learning. We value different perspectives and challenge each other to be our best. Here, you can change lives today and create a better tomorrow.

Why work with us?

We’re large enough to deliver and maintain large-scale operations, giving you the opportunity to work on exciting projects and expand your skills. You’ll be surrounded by talented colleagues who thrive on solving problems, just like you. Together, you’ll make your mark on projects that matter and find new strengths along the way.

We also offer:

• Salary: $140,000 - $160,000 per year
• Annual Bonus
• Thousands of LinkedIn Learning courses
• Flexible working opportunities
• Competitive benefit packages
• Paid Parental Leave
• Vacation starting at 15 days increasing with length of service
• 10 days paid sick leave
• 4 days off each year to volunteer

Ready to apply?

Are you ready to create an impact that will last for generations? Join us at Boldyn Networks today. Hit apply and follow the instructions to get started.

Diversity recognizes the ways we differ. Our backgrounds, perspectives and experiences are what make us unique. And it’s important to us, to our future. To build a workforce that’s representative of the societies we serve. So that we can listen, learn, and understand how to solve our customers’ problems in the smartest ways possible.

We are looking for passionate people from a range of backgrounds and welcome applications from any race, age, gender, background, or religion.

Title: Cardiac Rhythm Management Clinical Specialist - Atlanta, GA

Location: Atlanta, Georgia, United States of America

Job Description:

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.

Bring your talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career that changes lives.

 POSITION DESCRIPTION: 

Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management (CRM) sales and customer service objectives.  CRM seeks collaborative candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes, and systems by being accountable, having a voice and taking action.

Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise.CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management.  Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.

To find all Cardiac Rhythm Management Clinical Specialist roles available please use #crmcs in the key word search atMedtronic Careers

RESPONSIBILITIES:

Technical Support

• Successfully completes CRM Field Technical Training – including online and field-based training

• Performs checks/interrogations of all CRM medical device systems post sign-off

• Supports implants of all CRM products post sign-off

• Provides on-call support as needed on evenings and weekends post sign-off

• Provide troubleshooting support as requested

Operational Support

• Assures completion of patient registration and any other required hospital documentation

• Helps manage consignment inventory and trunk inventory once obtained

• Provides additional inventory support to meet customer needs

• Maintains software on programmers throughout the district as directed

• Assists with managing daily coverage logistics as needed

Educational Support

• Educates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completed

• Assists with educating and training new Clinical Specialists and Sales Representatives post sign-off

Sales Support

• Partners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRM products and solutions offer value to the customer

• Assists with obtaining customer POs throughout the quarter

• Has a basic understanding of the competitive landscape

• Independently identifies customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectives

Ongoing Technical Development

• Stays up to date on new products, solutions and patient management offerings

• Completes all assigned training in a timely manner

• #CVCS

MUST HAVE - BASIC QUALIFICATIONS:

IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME

• High School Diploma PLUS a minimum 6 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR-

• Associate’s Degree PLUS a minimum 4 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR-

• Bachelor’s Degree PLUS a minimum 2 years of work experience in healthcare, field sales, or work experience utilizing complex mathematics, mechanical concepts, science or computing

NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:

• Thorough working knowledge of medical terminology and the medical device industry

• Proven ability to build/maintain positive relationships with peers and colleagues across organization levels

• Strong work ethic in accomplishingobjectives of the position

• Expertise with Microsoft tools & other applications (i.e., SalesForce.com)

• Ability to meet vendor credentialing requirements

• Excellent customer service skills

• Excellent interpersonal, written/verbal communication skills

• Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines

PHYSICAL JOB REQUIREMENTS:

• The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions

• Frequent required travel to customer clinics, hospitals, and offsite meetings.  While performing the duties of this job, the employee is regularly required to be independently mobile

• Continuous verbal and written communication

• Frequent 2-handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level

• Sitting, standing and/or walking for up to eight plus hours per day

• Environmental exposures include eye protection, infectious disease and radiation

• Ability to wear 7-9 lbs of lead for extended periods of time while in the O.R.

• Frequently required to use hands to finger, handle or feel objects, tools or controls

• Ability to effectively use a mobile phone, PC, keyboard and mouse

• Frequent bending/stooping, squatting and balance

• Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer

• Must be able to drive approximately 80% of the time within assigned territory.

• Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise.CS’s are required to work a number ofweekends and holidays during the quarter, as determined by local management.  Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.

• Must have a valid driver's license and active vehicle insurance policy.  In addition, your driving record will be reviewed and will be considered as part of your application.

Travel Requirements:

• Minimum travel of 10%

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

Salary ranges for U.S (excl. PR) locations (USD):$72,000.00 - $90,000.00

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance,Health Savings Account,Healthcare Flexible Spending Account,Life insurance, Long-term disability leave,Dependent daycare spending account,Tuition assistance/reimbursement, andSimple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees:Incentive plans, 401(k) plan plus employer contribution and match,Short-term disability,Paid time off,Paid holidays,Employee Stock Purchase Plan,Employee Assistance Program,Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), andCapital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Learn more about our business, mission, and our commitment to ersity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified iniduals with disabilities.

If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Title: Customer Success Manager

Location: US-FL-Florida-Virtual US-GA-Atlanta-3350 Riverwood Pkwy US-PA-Pennsylvania-Virtual US-IL-Chicago-200 E Randolph

US-CO-Colorado-Virtual

Full time

job requisition id R-2271

Job Description:

Join us on a journey of endless possibilities

At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.

With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.

Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.

Customer Success Manager - Senior Manager Level

Job Summary

Responsibilities

• Key Develop and lead the overall CRM evolution to support business goals across marketing, sales, and service
• Build and maintain long-term relationships with customers to foster loyalty and satisfaction.
• Serve as the main point of contact for client inquiries, concerns, and feedback.
• Analyse customer data and behaviour to identify trends and opportunities for improvement.
• Develop and implement CRM strategies to enhance customer engagement and retention.
• Collaborate with sales, marketing, and product teams to align customer strategies with business goals.
• Monitor and report on customer satisfaction metrics and KPIs.
• Manage CRM systems and ensure data accuracy and integrity.
• Lead initiatives to personalize customer interactions and improve service delivery.

Qualifications

• Proven experience in Customer Success, Account Management, or SaaS implementation
• Strong understanding of SaaS business models and customer lifecycle
• Excellent communication and relationship-building skills
• Proficiency with CRM and CS platforms (e.g., Gainsight, Salesforce, HubSpot)
• Analytical mindset with the ability to interpret customer data and trends
• Ability to manage multiple accounts and prioritize effectively
• Bachelor’s degree in business, Technology, or related field

At Strada, our values guide everything we do:

• Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed.
• Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right.
• Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more.
• Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.
• Care About Our Work – We understand that what we do impacts millions, and we have a responsibility to get it right.

Benefits

At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.

All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process.

Our commitment to Diversity and Inclusion

Strada is dedicated to fostering a erse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success.

Equal Employment Opportunity Statement

Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We provide reasonable accommodations for disabilities and religious practices. Applicants may request reasonable accommodation by contacting their recruiter.

Authorization to work in the Employing Country

To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada.

Please note: This job description does not limit Strada’s right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Salary Pay Range

Minimum - Maximum:

$0.00 - $0.00

Pay Transparency Statement: Strada considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Strada makes these decisions on an inidualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level.

DISCLAIMER:

Strada provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Strada is committed to a erse workforce and is an affirmative action employer.

Title: Technical Support Engineer I- Cath Lab Support

Location: Remote – United States

Job Description:

Join a team dedicated to supporting the crucial mission of improving health outcomes.

At Merative,  you can apply your skills – and grow new ones – with colleagues who have deep expertise in health and technology. Merative provides data, analytics and software for the health industry. Our clients include providers, health plans, employers, life sciences companies and governments around the world. With industry-leading products and focused innovation, we help customers improve decision-making and performance so that together, we drive real progress in health. Learn more at merative.com

The primary responsibility of the Technical Support Engineer is to provide advanced technical support and act as an escalation resources for internal and external customers in the support of Merge Healthcare products.

Responsibilities:

· Takes a self-directed role in the support and resolution of technical issues within the installed base

· Takes inbound calls and makes outbound calls

· Assess complex problems, collects data, establish facts, and documents detailed and accurate information about issues, troubleshooting steps and resolution into CRM

· Owns the customer support experience and resolves customer satisfaction issues by designing & implementing solutions to complex technical problems

· Escalates, owns, and remains focused in driving the resolution of issues through the appropriate channels and teams members, using highly effective communication skills

· Improves customer satisfaction and company profitability by responding quickly to issues, providing frequent and informed updates and resolving issues in a timely manner

· Provides direct input to help continue building the internal and customer facing knowledge base by documenting root cause & solution details for technical support issues

· Performs preventative maintenance activities & remote software upgrades to ensure system stability for customers

Qualifications Required:

• Knowledgeable in computer hardware, including workstations, servers, and storage devices

• Proficient with workstation and server operating systems

• Solid understanding of network infrastructure and communication protocols

• Excellent customer service, documentation, and communication skills

• Capable of prioritizing multiple tasks with minimal supervision

• Works collaboratively and effectively with teams across all levels of the organization

Basic Qualifications - Preferred:

· Understanding of clinical workflow in a cardiac cath lab environment.

· Familiarity with database technologies such as: SQL.

· Familiarity with HL-7 standards.

Education Requirements:

· Degree from a Technical College/University or equivalent experience

· Bachelor’s Degree preferred in one of the following areas: Biomedical Engineering, Computer Science, Software Engineering, Computer Engineering or Medical Informatics

Work Environment:

The work environment characteristics here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.

· Office environment: Temperature Controlled

· Call center environment

· Travel: 10%

Compensation

The salary range provided in this job posting is intended to reflect the general market value for the position. The actual salary offered may vary based on factors such as the candidate’s experience, qualifications, skills, and the specific requirements of the role. This range may also be subject to change as market conditions evolve. We encourage open communication throughout the interview process to discuss compensation expectations. For base-salary + commission sales roles, the range represents On-Target Earnings.

Min – Max :

$52,000.00 - $78,000.00 (USD)

Benefits

The benefits described represent the current offerings at our organization, however, benefits are subject to change and may vary by location and employment status.  We strive to provide a comprehensive benefits package that supports our employees’ health, wellness, and financial goals.  Please note that benefits may be discussed in more detail during the hiring process.

• Remote first / work from home culture

• Flexible vacation to help you rest, recharge, and connect with loved ones

• Paid leave benefits

• Health, dental, and vision insurance

• 401k retirement savings plan

• Infertility benefits

• Tuition reimbursement, life insurance, EAP – and more!

It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified iniduals with disabilities.

Merative participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

About Us

Merative is a place to grow. We offer opportunities to apply your skills — and develop new ones — with colleagues who have deep expertise in health and technology. At Merative we’re driven and professional, but treat each other with compassion and respect. Roles at Merative include product design and development, technology innovation, product and account management, sales and consulting, communications and marketing, management, operations and more. 

Read More

Introduce Yourself

Don't see the role you are looking for? Complete your contact information and upload your resume and we will reach out to you should we find a match!

Get Started

Title: Customs Trade Specialist

Location: NY-Tonawanda

Category: Facility Operations

Employment Type: Full Time

Worker Sub-Type: Regular

Job Description:

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.

Provide impeccable customer service

May process commodities that have been identified and isolated as requiring specialized processing to reduce the risk of liquidated ages and penalties through classification and the applications of proper duty preference.

Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.

Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (Participating Government Agencies)

Maintain and keep current all shipment documentation in compliance with all record keeping requirements.

Adhere to all international importing and exporting regulations.

Work closely with other internal staff, departments, other FedEx opcos, customers and government agencies to deliver high level of service to customers.

Process agency brokerage shipments.

May handle remote filings

Performs entry reconciliations as needed

Ensure all government and organizational policies are followed.

Follow up on Customs matters and resolve problems.

Performs entry reviews as needed

Performs other duties as assigned. Paid Training Provided.

HS Diploma or GED required. Minimum of 12 months of industry experience preferred. Minimum of 6 months work experience required.

Data entry/keyboard experience required. Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows.

Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving Skills.

Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision.

Ability to use multiple systems and reference material. Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.

Knowledge of customs regs, harmonized tariff schedules preferred.

**Preferred Qualifications:**Starting Pay $16.50. Applicants must live within 50 miles of Tonawanda, New York.

**Pay Transparency:**This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

**Pay:**15.50-24.29

**Additional Details:**Hybrid-Monday-Friday 8AM-4:30PM

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We’re glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

Title: Scheduler I or Sr

Location:

Atlanta, GA

Job Description:

To provide effective and efficient scheduling and routing of emergency and non-emergency work to field resources. Provide excellent customer service with inbound customer inquiries as well as outbound follow-up calls. Responsible for creating and maintaining a positive customer experience while running an efficient operation providing best in class service. The Scheduler is responsible for setting up daily workload assignments, monitoring those assignments, and supporting the field resources and the Call Centers. Must be able to respond to inquiries quickly and accurately to best utilize resources.

This position may be filled as Scheduler I or Senior Scheduler (GSE05). Iniduals who demonstrate advanced skills in terms of work experience, education, and certifications may be eligible for the more advanced position.

This position follows a hybrid work schedule. Employees are required to be in the office four (4) days per week, one (1) remote.

SENIOR SCHEDULER

Representative Duties and Responsibilities:

• Responsible to train other members of the RM team in their job responsibilities.

• Monitors and documents progress of trainees to include completing training reports, evaluations, providing input on training needs and assisting with the development of training documents.

• Responsible to utilize their departmental expertise to evaluate and improve processes to improve effectiveness and improve efficiencies.

• Conduct regular production meetings with area supported.

• Responsible for providing updated workload and resource information along with plan recommendations for future work plans at the monthly collaborative field and RM Planning Meeting.

• Responsible for providing a comprehensive review and report status of pending work programs to the affected parties on a regular basis.

• Responsible for review of work plans.

• Responsible to effectively perform the duties of the Scheduler role when necessary.

• Acts as a team leader and Subject Matter Expert (SME) for the entire scheduling team.

• Assists with difficult and complex situations; and serves as the technical expert for scheduling issues.

• Assists field supervisor by reviewing daily staffing and scheduling field service personnel for overtime.

• Assists during mass outages to obtain information and coordinate activities of field service personnel.

Education and Experience:

Required:

• BS/BA or 4 years equivalent work experience

• 1+ years dispatching/scheduling experience with a Field Operations focus

Skills:

Required:

• MS Word, Excel - intermediate proficiency

• MS Access, Outlook - basic proficiency

• Influencing

• Problem Solving

• Decision Making

• Multitasking

• Self-starter

• Organization

• Collaborative

• Ethical

• Task-Orientated

Preferred:

• DOT Qualification

• Spanish - fluent

Working Conditions/Physical Requirements:

Required:

• Rotating shifts, Night, weekend, and holiday work

• Overtime work

• Must sit for long periods of time

SCHEDULER I

Representative Duties and Responsibilities:

• Has knowledge of regulatory requirements to effectively manage workload and resources appropriately

• Ability to effectively manage the execution of Compliance work

• Effectively assigns the appropriate resources to meet workload demands

• Ability to create accurate daily route sheets/resource maps

• Has working knowledge of resource and workload management tools (i.e. SS9/Sentinel, etc.)

• Monitors and manages job preparation activities prior to scheduling work as needed

• (i.e. Correct order created, job check completed, locates valid, proper permitting obtained, work area protection obtained, customer notifications made, special equipment obtained, multiple business unit coordination, etc.)

• Hold regular planning sessions with responsible supported area to develop collaborative work plans

• Monitor field resource activity and make appropriate adjustments to subsequent work plans to meet company objectives

• Effectively manage resources and workload during uncontrollable events

• Monitor field resource efficiency and work with leadership to address any needs identified

• Ensure all work assignments are made in a timely manner

• Monitor and communicate appropriately on work deemed “high priority”

• Notify RM leadership in a timely manner of any unusual events

• Collaborate with field area supported to ensure alignment of all parties in an effort to maximize results

• Monitor appointment work to meet customer expectations and to enhance the customer’s experience

• Route supplemental work when appropriate to provide an opportunity to increase productivity

• Effectively manage resources with a global perspective to provide an opportunity to complete essential work in a timely manner

Education and Experience:

Required:

• Required BS/BA or Equivalent work experience

• Minimum of 6 months dispatching/scheduling experience

Skills:

Required:

• MS Word, Excel - intermediate proficiency

• MS Access, Outlook - basic proficiency

• Influencing

• Operator Qualified in accordance with Company Plan

• Decision Making

• Problem Solving

• Multitasking

• Self-starter

• Organization

• Collaborative

• Ethical

• Task-Orientated

Preferred:

• Spanish - fluent

About Southern Company Gas

Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America’s premier energy company. Southern Company Gas serves approximately 4.2 million natural gas utility customers through its regulated distribution companies in four states and approximately 600,000 retail customers through its companies that market natural gas. Other nonutility businesses include investments in interstate pipelines and ownership and operation of natural gas storage facilities. For more information, visit southerncompanygas.com .

Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service.

Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). 

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 15538

Job Category: Customer Service

Job Schedule: Full time

Title: Customer Services Training Coordinator (Hybrid Schedule)

Locations:

Manchester, New Hampshire; Windsor, Connecticut; Westwood, Massachusetts

Eversource will not offer immigration-related sponsorship for this position.  Applicants who require immigration sponsorship—either now or in the future—should not apply.  This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, O-1, etc.).

Eversource supports work-life balance by offering hybrid schedules for certain roles. Eligibility is based on job responsibilities, operational needs, nature of work and team dynamics. Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. These guidelines apply to roles approved for remote work and are subject to change, based on managerial discretion and work performance. All applicants must be able to work up to five days in the office if needed (for example: emergencies, training, or other business needs) or should the policy change

The inidual in this role will perform a wide variety of assignments and tasks related to Customer Group training. This position will assist with the design, development, and delivery of e-learning training programs and training materials. This position assists with the revision and maintenance of training materials, preparation of needs analysis, training plans, and design documents. Supports refresher training and new hire training programs. Develops and maintains Customer Service Policies and Procedures, job aids, communications, and reference materials for use throughout the Customer Group organization.

Essential Functions: 

• Supports refresher training and new hires classes for Customer Group
• Provides updates and incorporates new procedures and revisions into training materials
• Designs and edits training materials required to support training
• Responsible for developing, writing and/or revising job aids and communications and promptly distributes to impacted departments
• Create engaging learning activities and compelling course content that enhances retention and transfer
• Analyzes proposed or existing policies, procedures and processes to drive process improvement and provides process flow documentation
• Participates and collaborates in cross-functional project teams that affect customer service processes and supports necessary training
• Evaluates performance during training and effectively communicates performance to supervision
• Utilizes Learning Management System to upload classes and rosters
• Ability to travel to other locations for training as needed
• Plans, develops, and conducts system-based specialized training programs for CS and related groups.
• Plans, develops, and conducts customer relations training programs for CS and related groups.
• Develops training aids and materials required for training programs.
• Observes performance level of customer service representatives through the use of telephone monitoring and other assessment techniques to determine inidual/departmental performance levels and reinforcement training needs.
• Helps develop and maintain Customer Service work practices.
• Develop, review, recommend and update Customer Service job performance standards.
• Assists in the review and documentation of various design specifications associated with changes and enhancements to the CS system.

Qualifications:

Technical Knowledge/Skill: 

• Proven work experience as a trainer and training facilitation
• Knowledge of computer-based-training development tools (Articulate Studio & Storyline, and Adobe Captivate preferred)
• Knowledge of learning management systems and web delivery tools a plus
• Familiarity with traditional and modern job training methods and techniques
• Advanced organizational skills with strong attention to detail.
• Ability to manage multiple tasks and changing priorities
• Good communication skills and strong writing skills
• Strong customer focused and team oriented
• Proficiency with MS Office Applications including Word and PowerPoint
• Able to take initiative. 
• Able to accept responsibility and accountability.
• Participates in and contributes to team effectiveness. 
• Applies knowledge and skill to identify process improvement opportunities. 
• Responds promptly and appropriately. 
• Ability to work effectively under pressure.

Education:

• Bachelor’s degree in training, education, business administration, related discipline or equivalent experience

Experience:    

• Zero (0) plus years of related experience in learning development and training facilitation

#LI-JB1

#custajd

Competencies:

Build trusting relationships

Manage and develop people

Foster teamwork and cross-functional collaboration

Lead change

Communicate strategic vision

Create an engaged workforce

Focus on the customer

Take ownership & accountability

Compensation and Benefits:

Eversource offers a competitive total rewards program.Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive.The annual salary range for this position is:

$80,340.00-$89,270.00

Worker Type:

Regular

Number of Openings:

1

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location. 

EEO Statement:

Eversource Energy is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

Title: Revenue Cycle Representative

Location: NC-

Work Type: Remote, Full Time

Job ID: 188099

Job Description:

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:

May be responsible for performing a variety of complex duties, including but not limited to, working outstanding insurance claims having no response from payors, having claim edits, and/or having received claim form related denials.  Maintains A/R at acceptable aging levels by prompt follow-up of unpaid claims and denied claims.  Review credit balances for possible reallocation or refunds.  May be responsible for posting payments, contractual adjustments, and denials in a timely, accurate, and complete manner. Process paper correspondence as assigned. Performs all duties in a manner which promotes teamwork and reflects UNC Health’s mission and philosophy.

Responsibilities:

• Responsible for the accurate and timely submission of claims, response to denials, and re-bills of insurance claims. Responsible for all aspects of insurance follow-up and collections including interfacing with internal and external departments to resolve discrepancies through charge corrections, payment corrections, write-offs, refunds or other methods. Edit claims (DNB, Coverage Changes, Claim Edits, Stop Bills) within scope of authority (or escalate as needed) to meet and satisfy billing compliance guidelines for electronic submission. Contact insurance carriers to obtain authorizations and referral approvals for services and procedures. Research medical records to gather information and substantiate medical justification for procedures as required by insurance carriers. Submits requested medical information to insurance carrier.
• Responsible for the analysis and necessary corrections of patient invoices or accounts as it pertains to clean claim submissions or re-bills. Responsible for maintaining work queues. Access, review and respond to third party correspondence via Document Management system. Research and resolve a variety of issues relating to posting of payments and charges, insurance denials, secondary billing issues, credit balances, sequencing of charges, and non-payment of claims. Contact patients, physicians and insurance companies to obtain information necessary for invoice or account resolution through write-offs, reversals, adjustments, refunds or other methods. Verify claims adjudication utilizing appropriate resources and applications. Post payments (Insurance and/or Patient) and denials to patient invoices/accounts in a timely and accurate manner.
• Reconcile accounts, research and resolve a variety of issues relating to posting of payments and charges, insurance denials, secondary billing issues, sequencing of charges, and non-payment of claims. Respond to any assigned correspondence in a timely, professional, and complete manner. Identify issues and/or trends and provide suggestions for resolution to management, including payer, system or escalated account issues. May maintain data tables for systems that support Patient Accounting operations. Evaluate carrier and departmental information and determines data to be included in system tables. Read and interpret EOB’s (Explanation of Benefits).
• Maintain basic understanding and knowledge of health insurance plans, policies and procedures. Accurately and thoroughly document the pertinent collection activity performed. Participate and attend meetings, training seminars and in-services to develop job knowledge. Meets/Exceeds Productivity and Quality standard

Other Information

Other information:

Job Details

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: Pre-Arrival Unit

Standard Hours Per Week: 40.00

Salary Range: $17.94 - $25.25 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Title: Customer Success Representative

Location: TX-Remote

WHY DO WE NEED YOU?

**While this role is remote, the employee must live in the Dallas, TX area.**

The Customer Success Representative will lead on-the-ground implementation, training, and value realization for Verifi customers. This role is highly field-based and hands-on, working directly with concrete producers, operators, and site managers to ensure successful system adoption and sustained performance.

The Customer Success Representative will be the face of Verifi at customer plants—training users, solving problems, ensuring accountability for action items, and making sure our technology translates into real-world results.

Business Management: 40%

• Providing solutions for their businesses that are in line with value derived from Joint Business Plans with customer .   
• Monitoring competitor activity and ensuring appropriate action is taken.
• Building long-term relationships with customers ensuring that value needs are fulfilled, helping provide process’, structure and value support
• Networking through active participation in industry association events and committee assignments
• Working directly with Field Service Managers and Field Service Technicians to bring value to customer

Commercial & Excellence in Execution: 60%

• Actively works with other departments including Sales, Field Service, command center and R&D to ensure customer service needs are met. Identifies bottlenecks in service and works within the company to resolve issues
• Works with Customer Success Manager to create process’ and plans to promote value, derived from Joint Business plans with Client Engagement Managers
• Coordinates initiatives with team members in Client Engagement and Customer Success Manager•Leads the development and implementation of the account plans and value actions. The assigned Account(s) initiatives and success will be the responsibility of the Account Manager
• •Leveraging local relationships to generate leads in current markets up to Client Engagement Manager and Business Development.

IS THIS JOB FOR YOU?

REQUIREMENTS:

Education

• High School Diploma or Equivalent, REQUIRED
• Bachelor’s Degree - Engineering or Business, PREFERRED

Work Experience

• Microsoft Excel/Outlook, REQUIRED
• Business knowledge - Business, sales experience, PREFERRED
• 5+ years of product engineering experience with electro-mechanical system, preferably in the industrial sector, PREFERRED
• 3+ years Ready mix or equal experience, PREFERRED
• Tableau/Power BI, PREFERRED

Licenses and Certifications

• Osha 10, PREFERRED

A LITTLE MORE ABOUT US

About Verifi

Verifi Concrete is a leading provider of cutting-edge digital solutions for the concrete industry, revolutionizing how concrete is monitored, managed, and optimized. Our technology enables real-time tracking of concrete properties, enhancing quality control, efficiency, and sustainability across construction projects. With a strong focus on innovation, automation, and data-driven insights, Verifi Concrete empowers clients to reduce material waste, improve operational performance, and drive cost efficiencies.

As we continue our global expansion, we are looking for dynamic professionals to join our team and contribute to transforming the future of concrete & construction technology.

https://www.verificoncrete.com/about-us/

About Saint-Gobain

Worldwide leader in light and sustainable construction, Saint-Gobain designs, manufactures and distributes materials and services for the construction and industrial markets. Its integrated solutions for the renovation of public and private buildings, light construction and the decarbonization of construction and industry are developed through a continuous innovation process and provide sustainability and performance. The Group’s commitment is guided by its purpose, “MAKING THE WORLD A BETTER HOME”.

For more information about Saint-Gobain, visit www.saint-gobain.com.

LEGAL STATEMENT

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of iniduals with disabilities and supports the hiring of veterans.

BENEFITS IN JOINING US

Certain locations require pay information be provided in job postings. Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees’ wellbeing and help improve daily life for themselves and their families. We believe in the importance of pay transparency in what we offer potential candidates. Provided is the national pay range for this position which is $95,000 to $115,000 per year. However, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

In addition to base salary, this position is eligible for an annual bonus. The targeted bonus amount is 8% of base salary based on company and inidual performance measures. The Total Target Cash range (base pay and annual bonus) for this position, is $102,600 to $121,800. Bonus payments are part of variable compensation and by nature can vary based on company and inidual performance and is not a guarantee.

Employees have the flexibility to choose the benefits that best fit their inidual needs.

• Health and Wellbeing – Supporting your wellbeing, to thrive in life and work.
  • Medical, Prescription Drug, Vision, and Dental Insurance
  • Healthcare Saving Account and Flexible Spending Account options
  • LiveWell Wellness Program
  • Employee Assistance Program (EAP)
  • Paid Time Off and Paid Parental Leave [WASHINGTON STATE ONLY: Must include specific number of days or hours of PTO, vacation and holidays the candidate should expect to receive in a calendar year (ex: (15 days PTO per year, 10 paid holidays per year)]
• Retirement and Protection - Helping to make the future life you want a reality.
  • 401(k) with Company Match, Retirement Accumulation Plan (RAP) Cash Balance Pension Plan
  • Company-provided Life Insurance, AD&D, Short-Term Disability
  • Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness and
  • Accident Insurance
• Additional Benefits – Helping shape the experience and impact you want
  • Commuter Benefits
  • Group Legal
  • Identity Theft Protection
  • Auto and Home Insurance
  • Pet Insurance and Discounts
  • Volunteer Day

Location: CA-Sacramento

Job Description:

Contact Center Analyst

$3,861.00 - $6,276.00 per Month

 Application Methods:

Electronic (Using your CalCareer Account)

By Mail

Drop-off

Job Description and Duties

The CalSTRS Customer Service Division is seeking an accountable team player who can think critically on their feet and has a passion for helping others to join the Contact Center Team as a Contact Center Analyst.

Customer Service is the first point of contact for CalSTRS’ members, benefit recipients, and other constituents. Through multiple communication channels which include telephone, secure messaging, and written correspondence, the contact center is responsible for providing excellent member service through accurate, consistent, complete, and timely responses to each inquiry.

The Contact Center provides quality customer service to CalSTRS members, benefit recipients, and others who rely on accurate and timely information to make critical, life-impacting decisions.

Under the supervision of the Contact Center Team Manager, the Contact Center analyst will:

• Respond to customer contacts received through multiple customer communication channels.
• Support service level demands and build the foundation to the expert skill level needed to efficiently manage contacts, both orally and in writing.
• Support other Contact Center analysts and agents.
• Efficiently manage multi-channel workload to ensure optimal productivity and maximum customer satisfaction.

The ideal candidate will possess the following skills:

• Experience in providing excellent customer service
• Ability to work independently and take independent action when needed
• Willingness to work in a team environment
• Excellent verbal, written communication, and interpersonal skills
• Demonstrated competence in the use of mainframe systems and various PC applications
• Willingness to take initiative and be accountable
• Ability to adapt to changes in policies and procedures
• Ability to learn quickly and think critically
• Demonstrated ability to apply laws, rules, and regulations
• Ability to adhere to a preplanned schedule

Every 12 months, based on performance evaluation, employees may receive a 5% salary increase until they reach the maximum salary for the position.

In July 2025, the State of California implemented the Personal Leave Program 2025. This program reduces employees’ monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits for the duration of the program. The salary ranges shown on this job posting do not reflect the reduced amounts.

If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required upon appointment.

Does this opportunity seem right for you? If so, see the Application Instructions section below and apply now.

You will find additional information about the job in the Duty Statement.

Working Conditions

CalSTRS offers a hybrid approach including in-office and remote work solutions based on business needs.

All staff of CalSTRS are employees of the State of California and subject to California employment taxes and withholdings. Upon appointment, staff are required to provide a current California address to CalSTRS Human Resources to be used as a remote work location.

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment with CalSTRS.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• STAFF SERVICES ANALYST

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details

Job Code #:

JC-497846

Position #(s):

815-437-5157-901

Working Title:

Contact Center Analyst

Classification:

 STAFF SERVICES ANALYST

$3,861.00 - $4,839.00 A

$4,181.00 - $5,233.00 B

$5,014.00 - $6,276.00 C

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

Multiple

Work Location:

Yolo County

Telework:

Hybrid

Job Type:

Title: State Teachers' Retirement System

Permanent, Full Time

Department Information

CalSTRS: Securing the financial future and sustaining the trust of California’s educators

CalSTRS is the largest educator-only pension fund in the world, providing retirement, disability and survivor benefits to California's more than 1 million public school educators and their families. Named as one of the best places to work in money management ten times by Pensions & Investments magazine, we are a world-class financial services institution with a commitment to sustainability and wellness.

Our two U.S. Green Building LEED Platinum-certified headquarters buildings in West Sacramento, California, feature sustainable construction, abundant natural lighting, an organic garden, sustainable beekeeping and ergonomic functionally designed workspaces. We offer a variety of on-site amenities to our team members, including two full-service cafés, two free fitness centers, a bicycle rental library and a child care center with a covered playground. Team members enjoy walks along the Sacramento River and nearby seasonal farmers markets.

In addition to our state-of-the-art amenities, we offer thriving wellness and sustainability programs, an award-winning employee recognition program, and ongoing training, learning and development opportunities. We offer competitive benefits, flexible work hours and hybrid work options. We are committed to creating a workplace where our team members thrive.

If you’re looking for a rewarding career and are interested in becoming part of a erse and inclusive workforce where talent, expertise and wellness are valued, we encourage you to find out more about our many career options at CalSTRS.com/Careers.

Special Requirements

Statement of Qualifications

Interested iniduals must submit a Statement of Qualifications (SOQ) in addition to the standard state application (form STD 678). Your SOQ will be considered the first interview for this position. If your qualifications are competitive, you will be invited to an interview. 

When completing the SOQ, please include all relevant experience, education, and training, as applicable, and explain all answers thoroughly. Your SOQ should not exceed one page and must use single-spacing, 12-point font, and 1-inch margins. Include your full name at the top of the page. Number and address each question as follows:

1. CalSTRS values exceptional customer service. Describe a time you went above and beyond to provide outstanding service to a customer or client.

Exam

This position requires a current Staff Services Analyst examination. If you need to take the examination or if your score has expired, click here to gain list eligibility.

CalSTRS Personal Trading Program

Investment Branch employees are required to participate in the CalSTRS Personal Trading Program which allows CalSTRS to monitor employees’ personal trading transactions in order to reduce risks associated with insider trading, front running, and misusing material non-public information. Upon accepting a position within the Investment Branch, you will be required to disclose your personal broker account information and be required to utilize a personal broker from a designated list as provided by CalSTRS.

Background Investigation

Prior to employment with CalSTRS, a background investigation (BI) will be conducted. The BI consists of a Personal History Statement and fingerprinting through the Department of Justice. The BI will check criminal and civil records and, if applicable, verify education and check driving records.

CalSTRS Disclosure Requirements 

This position may be subject to disclosure and disqualification requirements concerning economic conflict of interest in government work, including the Conflict of Interest Code that applies to CalSTRS team members and the Political Reform Act, which require disclosure of certain investment information and use of a designated trading platform for securities transactions, as well as filing a Statement of Economic Interest (Form 700).

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 11/17/2025

Who May Apply

Iniduals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, iniduals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

State Teachers' Retirement System

N/A

Attn: Recruitment

P.O. Box 15275, MS 31

Sacramento, CA 95851-0275

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

State Teachers' Retirement System

N/A

CalSTRS, Attn: Recruitment

100 Waterfront Place

West Sacramento, CA 95605

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - A Statement of Qualifications is required. Please see the Special Requirements section of the job posting for detailed instructions.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Benefits

CalSTRS offers a competitive pay schedule and a work-life-balance for all its employees. The State of California provides comprehensive benefits packages determined by the employee’s bargaining unit and conditions of employment. Some benefits include:

• Alternative work schedules
• Flexible work hours
• Remote work options
• Medical benefits, including health, dental and vision insurance
• Paid holidays and a defined benefit retirement program
• More than four weeks of vacation/sick leave for leaders
• More than three weeks of vacation/sick leave for staff
• Health insurance in retirement
• Employee Assistance Program
• Loan forgiveness under the federal Public Service Loan Forgiveness Program

For the latest information on the benefits offered by the state of California, explore the Health Benefits Summary provided by CalHR.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Human Resources Contact:

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Application Instructions

• Electronic applications through your CalCareer account are highly recommended. If you are unable to apply electronically through your CalCareer account, please mail or drop off a hard copy of your application packet. Please provide the following information on your application: 815-437-5157-901, JC-497846.
• If education is being used to meet the minimum qualifications, please submit a copy of your transcripts/degree.
• Training and development (T&D) assignments may be considered for this position. If you are applying as a T&D, please indicate this in the eligibility section of your application.
• Candidate may be selected by application packet review only.
• Multiple positions may be filled from this recruitment.
• Submission of an incomplete STD 678 may result in disqualification.

Additional Salary Information

All civil service positions have salary ranges with minimum and maximum pay rates. Typically, employees who are new to civil service are appointed at the minimum rate of the salary range for the position. Special provisions for appointments above the minimum exist to meet special recruitment needs and to accommodate employees who transfer into a position from another civil service position and are already receiving salaries above the minimum.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Title: Community Health Coordinator

Location: Key Bank Tower

Fully Remote

Full time

job requisition id R147110

Job Description:

This position ensures coordination in Intermountain's community health activities. The main responsibility is to ensure coordination in the following areas within the Community Health portfolio.

Position Details:

Job Essentials:

• Updates and follows set processes and policies for community health that align with Intermountain priorities and federal regulations.

• Partners with internal and external stakeholders to carry out community health initiatives and meet regulatory requirements.

• Uses project and continuous improvement methodologies to assist with project implementation tasks that support the system community health priorities.

• Assists with the achievement of KPIs for assigned programs/projects through tracking and reporting.

• Coordinates essential reports including Charity Plans, CHNA reports, hospital implementation plans, annual reports and other requests as needed.

• Ensures that work is coordinated, including submission of necessary documents, working with partners on database questions and other requests are completed.

Minimum Qualifications:

Previous experience with grant writing, applications, and management of grants post-award

Preferred Qualifications:

Experience in healthcare

Physical Requirements:

Interact with others requiring the employee to communicate information.

Location: Key Bank Tower

Work City: Salt Lake City

Work State: Utah

Scheduled Weekly Hours: 40 

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

$30.55 - $48.12

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

BitMEX is looking to hire a Customer Support Specialist (Russian Speaker) to join their team. This is a full-time position that can be done remotely anywhere in Asia.

CoinTracker is looking to hire a Technical Support Contractor to join their team. This is a contract position that can be done remotely anywhere in the United States.

Title: B2B Customer Support Representative, EMEA

Location: Cork County Cork IE

Type: Full-time

Workplace: Hybrid / Remote

Job Description:

Keeper is hiring a passionate Customer Support Representative to contribute knowledge and expertise to our EMEA B2B Support team. Qualified candidates must permanently reside in Ireland. This is a hybrid position for those living within a commutable distance to our Cork, Ireland office, or fully remote for those living outside a commutable distance.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 21 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and help ensure our customers receive world-class support while using our industry-leading cybersecurity platform.

About Keeper

Keeper Security is transforming cybersecurity for people and organizations globally. Keeper’s intuitive solutions are built with end-to-end encryption to protect every user, on every device, in every location. Our zero-trust privileged access management platform deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs, and ensure compliance. Trusted by millions of iniduals and thousands of organizations, Keeper is the leader for password, passkey, and secrets management, privileged access, secure remote access, and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at KeeperSecurity.com.

About the Role

The B2B Customer Support Representative will play a key role in ensuring satisfaction and success to our clients. You will manage incoming technical requests from our enterprise clients via phone, email, and chat, as well as conduct onboarding and training sessions, and collaborate with internal teams to deliver fast and effective technical support. This role is ideal for a highly organized, resourceful problem-solver who is passionate about delivering an exceptional customer experience.

Responsibilities

• Answer incoming customer calls, tickets and chats regarding product problems, service questions and general client concerns

• Consistently remain up-to-date on product knowledge and work collaboratively with management and other teams to stay informed of any changes in company policies

• Know when to escalate more in-depth issues to the Tier 2 team

• Provide excellent B2B customer service and top notch support

• Maintain a high level of professionalism with customers and work to establish a positive rapport with each of them

Requirements

• 1+ years of experience in a B2B support role

• Experience communicating with B2B clients at high levels (C-Suite)

• Experience troubleshooting technical issues such as; Password resets, active directory, user migrations, and error messaging

• Experience with Salesforce (or similar CRM platforms)

• Proficiency with Google Docs and Microsoft Office tools

• Strong problem-solving skills with the ability to manage multiple tasks efficiently

• Excellent communication skills with a professional, empathetic, and customer-focused approach

Preferred Qualifications

• Bachelor's degree

• Experience with ServiceNow

• Technical proficiency with smartphones, tablets, and computers

• Ability to build rapport and maintain a high level of professionalism with clients

Benefits

• Onsite lunches

• Private healthcare (no wait period)

• Pension contribution (no wait period)

• Sick Pay

• Bike-to-Work Scheme (if local)

Keeper is an equal opportunity employer. We celebrate ersity and are committed to creating an inclusive environment for all employees.

Title: Senior Customer Success Manager, US

Type: Full-time

HybridCustomer SuccessFull time

New York, New York, United States

Workplace: Hybrid remote

Job Description:

Senior Customer Success Manager

Location: New York, Hybrid

We’re seeking a Senior Customer Success Manager to join our award-winning team of strategic retail marketing experts who empower our clients to harness Ometria’s Customer Data and Experience Platform to deliver amazing experiences for their customers.

Who are we?

Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Ometria helps marketers plan and launch their most profitable campaigns twice as fast, increasing their customer loyalty and CRM revenue with personalized marketing messages all throughout the customer journey.

Our platform combines the data unification and customer insight of a CDP with an experience platform, letting retail marketers easily and efficiently create experiences their customers love across email, mobile, on-site, social, direct mail and more.

Ometria is trusted by some of the fastest growing retail brands in the world such as Brooklinen, Davines, Steve Madden, and Sephora.

We have a team of over 120 Ometrians based in North America and Europe. We have raised $75m from leading venture capital funds across the world such as Infravia Capital Partners, Octopus Ventures, Summit Action, Sonae IM and many others.

The role

You'll play a pivotal role in delivering value and success for your clients, reporting directly to the Manager of Customer Success managing a portfolio of our enterprise clients. Your primary focus will be on nurturing C-Suite relationships, ensuring maximum client satisfaction, and enabling revenue growth for some of the UK's most innovative retail businesses.

Office Expectations : Mondays are mandatory in the office for the CS team and the office can be used on Wednesdays and Thursdays. Coming into the office is encouraged during onboarding especially for team members to learn from their peers.Onsite client meetings : We do encourage in person customer meetings so time 'in office' or on site with customers is expected and will change from week to week.

What you'll be doing:

Key Outcomes:

• Retain your customers, secure their renewal and hit retention targets
  • Amplify Customer Loyalty: Champion customer retention, ensuring seamless renewals and surpassing retention targets.
  • Master Sentiment Analysis: Identify and neutralize potential sentiment risks across erse stakeholders, from end users to top decision-makers, fostering enduring relationships.
  • Empower Customer Advocacy: Lead as a vocal customer advocate, steering cross-functional efforts to swiftly resolve challenges to build a pipeline of positive referrals for prospective customers to engage with.
  • Strategic Communication: Proactively relay concise updates on pivotal customer wins and obstacles, detailing actionable measures for optimizing retention.
• Own end to end commercial negotiations
  • Mastery of Negotiations: Oversee end-to-end commercial negotiations, solidifying prosperous partnerships.
  • Upsell Precision: Spot and secure upsells in alignment with our pricing model, achieving ambitious upsell ARR targets.
  • Mid-term Upsell Drive: Execute well-timed mid-term upsells in line with pricing structures, hitting upsell ARR goals.
  • Value-driven Expansion: Actively pursue and conclude revenue-expanding opportunities that mirror customer value, collaborating seamlessly with revenue teams and CS leadership.
• Maintain senior stakeholder champions in each of your accounts
  • Champion Senior Stakeholders: Foster senior-level champions in each account, fortifying engagement and retention strategies.
  • Persona-centric Alignment: Comprehend core personas across Marketing, Tech, and C-suite realms, aligning their aspirations with strategic platform and marketing endeavors.
  • Elevate Brand Presence: Actively seek channels to heighten Ometria's visibility within client organizations.
  • Deliver on promise : Solidify trusted partner status by unwaveringly fulfilling commitments and delivering on agreed-upon deliverables.

Key Responsibilities:

• Deliver timely and accurate commercial forecasting - treat Salesforce and internal commercial forecasting tools as a proof point for the impact of Customer Success outcomes and retention driving initiatives. Deliver weekly updates to customer health and activity records that support commercial opportunity updates, articulating realistic outcomes that are dependable and of the moment.
• Set and deliver on customer expectations - Deliver each aspect of the customers assigned service level, owning the presentation and delivery of core value driving client engagement such as Business Reviews, Assessments and Strategic marketing plans
• Pre-empt customer escalations and challenges - identify risk factors ahead of time and handle objections and escalations with finesse. Guide more junior team members on navigating their client accounts effectively based on your experience.
• Drive Enterprise customer adoption and value with visibility and buy-in from senior decision makers - Become an expert in both the Ometria platform and ecommerce marketing strategies. Engage key stakeholders to align on value delivered and identify what actions are required to mitigate any potential relationship risk.
• Be a retail expert and deliver strategic guidance - deliver expected customer touchpoints based on their Service level and act as a strategic guide leveraging retail intelligence reports and trends data to make credible recommendations to your

About you:

• 5 years of Customer Success experience in an enterprise software organization working with large, complex clients preferably in the Retail space.
• Exceptional Communicator - you love to deliver value to your clients by confidently presenting successes and opportunities aligned with their service level. You enjoy partnering with multiple internal teams and confidently and authoritatively communicate with a erse range of both internal and external stakeholders, including C-Suite executives.
• Relationship builder - you’re a natural relationship builder, adapting your communication style easily with C-suite executives, tech leads, marketing heads and end users as required.
• Business and commercial acumen - you identify trends in business performance to secure commercial opportunities and mitigate risk with action plans on how to solve these.
• Customer Service Excellence - you have a proven track record of delivering first-class customer service, consistently exceeding client expectations.
• Data Literacy and Storytelling - you are comfortable working with, manipulating, and interpreting data sets, utilizing a combination of reporting tools. You can turn data into insight and build compelling narratives through your ability to analyse key trends and KPIs.
• Technical understanding and communication proficiency - you understand how to adapt your communication to each stakeholder leveraging a solid understanding of the technical aspects of how Ometria partners with our customers (eg. APIs, Javascript code, Data feeds)
• Meticulous prioritisation and self management - you are a self starter and thrive in fast-paced environments and effectively manage multiple tasks under pressure. You enjoy finding ways to work smarter and collaboratively contribute your ideas with your peers and managers.

The salary range for this role is $150,000 to $170,000. The final pay offered may vary based on several factors, such as job-specific knowledge, skills, and experience.

Benefits

• Unlimited paid time off
• Health Insurance
• Dental
• Vision
• Mental Health Support

Title: Technical Support Engineer (Remote)

Location: United States

Type: Full Time

Workplace: remote

Category: 57 - Customer Support

Job Description:

Mitek is seeking a Technical Support Engineer to join the Global Customer Support team, taking on a consultative approach with specific strategic accounts and helping facilitate and guide the resolution of questions and issues for our identity verification solutions and check deposit solutions.  You will support Mitek products, drive escalations with internal teams, and interface with strategic customers directly.

What You Will Do (Essential Responsibilities):

• • Lead client support and technical issue resolution for assigned strategic customers including:
  • --Building rapport and understanding your customers’ business needs and objectives. 
  • --Acting as representative when end users reach out and need guidance.
  • --Monitoring support metrics and providing monthly reports detailing all incidents/tickets in the previous month. 
  • --Acting as reliable resource when client admins need help with incidents and complex queries. 
  • --Extensively researching customer issues, creating and maintaining documentation to promote self-service for customers.
  • --Providing on-demand technical guidance and troubleshooting.
  • --Working in tandem with your Customer Success Manager (CSM) to keep oversight of requests and any reported issues. 
  • Serve as a subject matter expert (SME) for Mitek’s products. 
  • Communicate regularly with cross-functional team members about technology issues affecting systems operations and client workflow/production.
  • Demonstrate behaviors consistent with the company’s vision, mission, and values in all interactions with customer, co-workers and vendors.

Who You Are:

• • Thrives in a fast-paced team-focused culture and adapts to a changing environment.
  • Data-driven, strategic mindset.
  • Logical and creative problem-solving.
  • Excellent interpersonal and relationship management skills.
  • Planning, organization, and facilitation skills.
  • Ability to manage and influence others (both within and outside your own direct work-group).
  • Ability to summarize complex issues simply and effectively.

What You Need (Education/Experience/Knowledge/Technical):

• • Bachelor’s degree in computer science, a related field, or otherwise equivalent experience.
  • Minimum 3 years’ experience in support. 
  • Excellent written and oral communication skills.
  • A drive for results and customer focus.
  • Familiar with evidence-based troubleshooting practice.
  • Must be flexible with a “can do” attitude with the ability to remain professional in high-pressure situations.
  • Knowledgeable and proficient in web service technologies whether as consumer or provider (REST/JSON, XML/SOAP).
  • Knowledgeable about networking (TCP/IP and DNS).
  • Knowledgeable of Microsoft Windows, SQL, and IIS.
  • Familiar with software distribution and SDK business model.
  • Understanding SaaS operation models and customer support.
  • Familiar with service desk and incident management systems such as Zendesk.

What Would Be Nice (Preferred Skills & Experience):

• • Relevant experience in operating a B2B web platform.
  • Knowledgeable of API integration.
  • Knowledge of scripting languages such as Python, PowerShell and Bash.
  • Understanding of Microsoft Windows Servers, SQL, and Internet Information Services (IIS).

$65,000 - $75,000 a year

We are proud to offer competitive salary ranges aligned to industry standards. Please note that our ranges are representative and inidual compensation specifics may vary based upon experience level, professional competencies and geographic differentials. 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Title: Warranty Claims Administrative Assistant

Type: Full-time

Workplace: Hybrid remote

Job Description:

The Warranty Claims Administrative Assistant, reporting to the Warranty Claims Supervisor, is responsible for critical administrative support to the Warranty Claims Supervisor by managing the intake, documentation, and initial processing of warranty claims related to our interpreting services. The role is the organizational backbone of our dispute resolution process. You will ensure the smooth and efficient flow of information, allowing for a focus on fair and timely resolutions.

Key Responsibilities:

• Claim Workflow Management: Assist with the end-to-end claim workflow within our CRM ensuring cases are accurately logged, updated, and moved through each stage of the investigation process. Update profiles with notes, status changes, or other relevant information resulting from claim investigations. Update job assignments within our scheduling platform
• Intake and Coordination: Assist as a point of contact for receiving and logging all incoming quality claims. Coordinate with internal Scheduling and Accounting teams to gather necessary service details, verify information, and assist with resolution actions. Communicate professionally with clients and interpreters to request missing information or clarify details needed for a complete claim. Assist with coordination of meetings between the claims team, clients, interpreters, or other internal departments
• Documentation and Reporting: Conduct initial reviews of claims to ensure all required information is present before further investigation. Gather and attach all preliminary documentation to the central. Assist the Supervisor by running routine reports on claim volume, status, and resolution times

Requirements

• High school diploma or equivalent; an Associate's degree is a plus
• 2+ years of experience in an administrative, coordinator, or support role, preferably in HR, customer service, or a quality assurance environment
• Experience working with a CRM system
• Proficiency in Microsoft Office Suite and/or Google Workspace
• Exceptional organizational skills and a keen eye for detail
• Excellent written and verbal communication skills
• Proven ability to handle sensitive and confidential information with integrity

Disclaimer:

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with this role. The duties, responsibilities, and qualifications may change at any time, with or without notice, to meet the business needs of the organization.

Hanna Interpreting Services LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) with company match
• Generous PTO and paid holidays
• Professional development opportunities
• Employee assistance program
• Company-sponsored events and activities
• Hybrid Work Environment
• Pay Range: $20-22/hour

Title: Customer Experience Associate (Remote, US)

Location: Remote Remote US

Type: Full-time

Workplace: Fully remote

Job Description:

Who We Are

Renew Home is on a mission to change how we power the world by making it easier for customers to save energy and money at home as part of the largest residential virtual power plant in North America.

We partner with industry-leading brands to better manage residential energy for users by prioritizing efficiency, savings, and comfort — and cleaner energy for everyone.

We are an Equal Opportunity employer striving to create a erse, equitable, and inclusive work environment where everyone feels that they have a voice that is heard.

We strongly encourage candidates to check out our website at www.renewhome.com  to learn more about the world-changing work we are doing.

Role Summary

As a Customer Experience (CX) Associate, you’ll play a key role in helping Renew Home deliver exceptional support to our users as we scale to a nationwide product. You’ll partner closely with the Senior Manager of Customer Experience and the broader CX team to ensure every user interaction reflects our mission to make clean energy accessible to everyone.

In this role, you’ll handle user inquiries, troubleshoot issues, and guide customers through key processes like account setup, onboarding, and performance tracking during energy-saving events. You’ll also help identify trends, share feedback with internal teams, and continuously look for ways to improve how we serve our users.

This is an exciting opportunity to join a high-performing, mission-driven team where you’ll learn, grow, and help build the foundation for an outstanding customer experience at Renew Home.

What You Will Do

• Serve as a trusted advocate for our users by ensuring their questions are answered and their issues are resolved with empathy, accuracy, and efficiency.

• Guide users through key processes such as connecting utility accounts, onboarding, and understanding their performance during energy-saving events.

• Troubleshoot and investigate user issues, identify root causes, and escalate non-routine situations as needed.

• Manage daily workflows to meet team service targets and contribute to overall customer satisfaction goals.

• Participate in team stand-ups and reflection sessions to share updates, learnings, and opportunities for improvement.

• Communicate clearly and effectively through our current written channels (email and live chat) and be ready to support new channels (such as phone) as we grow.

• Collaborate with teammates and cross-functional partners to continuously improve the customer experience.

• Work a regular schedule within our standard business hours (Monday-Friday) to ensure consistent, high-quality support for our users.

Requirements

• 1-2 years of experience in customer support, customer experience, or a related field (or equivalent transferable experience).

• Strong written and verbal communication skills – you can explain complex information clearly and with empathy.

• A genuine passion for helping people and delivering excellent service experiences.

• Comfort using online tools, troubleshooting basic technical issues, and guiding users through digital processes.

• Curiosity and a growth mindset – you seek feedback, ask questions, and continuously look for ways to improve.

• Strong organizational skills and attention to detail; able to manage multiple requests and priorities efficiently.

• A collaborative and positive approach – you thrive in a fast-paced, team-oriented environment.

• Flexibility and adaptability as we grow into a nationwide product offering.

Benefits

What You'll Get

• A full-time position, with a competitive salary based on experience. The base salary for this role is: $60k - $80k.

• Fully remote work environment with home office set-up allowance.

• Real and lived work-life balance - Company perks include no pre-set vacation limits (with a top-down culture of taking meaningful PTO every year!), parental leave benefits, and a corporate value of working sustainably and putting families first.

• Competitive benefits package that includes numerous health and wellness benefits.

• 401(k) plan, with employer contributions to the same.

• Opportunity to work with amazing people who are passionate about their mission, thriving in a fully-remote work environment, and learning and growing every day.

At this time, Renew Home is unable to sponsor or take over sponsorship of employment visas. Candidates must be authorized to work in the United States without current or future immigration sponsorship from the company, including training plans for foreign students.

EQUAL OPPORTUNITY EMPLOYER

Iniduals seeking employment at Renew Home are considered without regard to race, color, religious creed, sex, gender identification, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

We will ensure that iniduals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Title: Major Incident Analyst

Location: Louisville KY US

Type: Full-time

Workplace: Fully remote

Job Description:

Interapt is on a mission to transform technology and empower communities. As a leading technology services company, we pride ourselves on developing top-tier talent while providing opportunities for iniduals from erse backgrounds. Our unique approach combines technology with a strong commitment to social responsibility, making us a standout in the industry.

We are currently seeking an Major Incident Analyst to join our remote Escalation team. This role is ideal for self-motivated iniduals passionate about customer service and looking for an opportunity for career growth. As an Major Incident Analyst, you will play a crucial role in managing and resolving escalated issues while fostering effective communication between departments and fulfilling client needs within Interapt's BPS ision. Your day-to-day tasks will include troubleshooting, issue resolution, and educating both clients and team members.

You will work in a structured environment, collaborating with support teams and tackling daily assigned cases. Your efforts will be vital for ensuring high-quality service delivery and enhancing customer satisfaction. Teamwork is key; while you might not have every answer, we ensure you know where to find solutions!

The role includes responsibilities such as:

• Monitoring and supporting the service desk for major incidents

• Communicating and escalating incidents to appropriate support teams for quick resolution

• Drive Major Incident calls/bridges – managing the participants with a focus on restoration actions

• Providing consulting expertise across various support teams via multiple communication channels

• Facilitating problem identification and troubleshooting, advocating for customer success

• Contributing as a flexible resource across different contact channels

Requirements

• 3 + years of Major Incident Management experience

• Understanding of ITSM practices (Incident, Problem, Change, etc.)

• Proficient in Microsoft Office 365 tools and other collaborative apps

• Excellent verbal and written communication abilities

• Strong understanding of technical processes and data management

*This role is not open to agency submissions or Corp-to-Corp partnerships. Direct Applicants Only!

At Interapt, we embrace erse perspectives and welcome applicants from all walks of life. If you don’t meet every qualification on our list, don't let that stop you from applying. We're committed to investing in the right candidate, so if you're excited about this opportunity, we want to hear from you!

Benefits

• 100% Remote Work
• Training & Development
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Wellness Resources

Interapt will not discriminate against applicants based on RACE, COLOR, RELIGION, NATIONAL ORIGIN, SEX (INCLUDING PREGNANCY AND GENDER IDENTITY), SEXUAL ORIENTATION, GENETIC INFORMATION, OR BECAUSE THEY ARE AN INDIVIDUAL WITH A DISABILITY OR A PERSON 40 YEARS OLD OR OLDER.

Title: Sr Mgr, Service Coord & Support

Location: LAKE FOREST, IL, US, 60045-5201

Workplace: Remote

Department: Customer Service (US)

Job Description:

Location: LAKE FOREST, IL, US, 60045-5201

Company: Grainger Businesses

Work Location Type: Remote  

Req Number 325370

About Grainger:

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenance, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit www.grainger.com.  

 Compensation

The anticipated base pay compensation range for this position is $111,500.00  to $185,800.00.

Rewards and Benefits:

With benefits starting on day one, our programs provide choice and flexibility to meet team members' inidual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

The pay range provided above is not a guarantee of compensation.  The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Inidual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.   

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above. 

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.  

You Will

• Manage, develop, teach and coach a team of Service Coordinator who process all back-end new service providers on-boarding and service request processing from intake to invoice.
• Facilitate the development of work processes needed to scale third-party services and collaborate with cross-funcational partners to develop workflow and role accountability for services that involve multi steps, handoffs, and system interface
• Act as capacity manager for the Services Team through workflow management. Assess resource requirements relative to outlined planned and unplanned requests. Create appropriate processes for prioritization, implementation, measurement and reporting
• Facilitate strategic problem solving for services team, sales, and internal stakeholders as needed
• Partner with the Services Portfolio managers in service provider vetting, revenue forecasting, contribution margin improvement, and expense plans
• Collaborate cross-functionally (i.e. Sourcing, Tax, Service Providers, etc.) to ensure an efficient and effective intake to invoice process for Third-Party Services.
• Manage the procurement of and cost approval for any operational expenses related to our services offer.
• Participates in special projects as the Services subject matter expert.

You Have