Customer.io is hiring a remote Contract Customer Success Manager, EMEA. This is a contract position that can be done remotely anywhere in EMEA.

Customer.io - Power automated communication that people like to receive.

Ramp is hiring a remote Lead, Customer Experience. This is a full-time position that can be done remotely anywhere in the United States.

Ramp - Spending made smarter.

UserTesting is hiring a remote Senior Customer Success Manager (Germany). This is a full-time position that can be done remotely anywhere in Germany.

UserTesting - The human insight platform.

vidIQ is hiring a remote Creator/Customer Support Specialist. This is a contract position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

vidIQ - Chrome extension for YouTube video creators.

Udacity is hiring a remote Customer Success Manager. This is a full-time position that can be done remotely anywhere in the United Kingdom.

Udacity - Advance your career with online courses.

Join Our Team Online Sales Representative (Remote)

Everstake is looking to hire a Customer Success Manager to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Job Title: Spanish Bilingual Customer Service Representative

We are looking to hire a talented Spanish Bilingual Customer Service Representative - to join our passionate team at VXI Global Solutions.

Are you curious, motivated, and forward-thinking? At VXI Global Solutions, you'll have the opportunity to work on some of the most challenging and relevant financial services and technology issues. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and, above all, fun.

About Us

At VXI Global Solutions, we're a passionate team dedicated to tackling some of the most challenging financial services and technology issues. We foster an open, collaborative, entrepreneurial, and fun work environment where ersity and innovation thrive. Every customer interaction is an opportunity to delight, engage, and inspire.

What You Will Do

As a Spanish Bilingual Customer Service Representative, you will take Inbound calls from existing customers, addressing inquiries about the program and troubleshooting issues with their online portal. We provide exceptional Customer Service through inbound phone calls daily, focusing on first-call resolution. Hands-on training is provided, with ongoing refreshers as processes and procedures change.

• Serve as the primary contact for customers via inbound phone support in Spanish and English.
• Troubleshoots customer problems, identifies the root cause of the problem and uses tools and resources appropriately to determine a resolution
• Meets standards of the job, such as quality standards, adherence to schedule and average handle time
• May provide guidance and mentoring to less experienced associates
• Perform other related duties as assigned.

What You Bring

• High school diploma or GED required.
• Minimum 6 months of customer service experience.
• Ability to navigate multiple screens and multitask efficiently.
• Excellent communication skills.
• Willingness to learn and receive feedback.
• Proficiency with computers, including Microsoft Office Suite.
• Ability to adapt to new technologies quickly.
• Typing speed of 25 WPM with 95%+ accuracy.
• Comfortable appearing on live video calls in a distraction-free workspace.
• Ability to work independently and collaboratively in a team environment.

Work with us, and you'll enjoy the following

• $16.50/hour plus $1.00 language premium.
• Full-time, 40-hour workweek schedule.
• 100% paid training with ongoing refreshers.
• Optional medical, dental, vision, and life insurance benefits (effective after one full calendar month).
• Referral program: Earn $20 per paycheck for every referral hired, with no cap!
• Discounted cell phone plan via T-Mobile: $25/month for unlimited talk, text, and data. Up to 5 lines available.
• Opportunities for professional growth and advancement.
• The convenience and benefits of 100% remote work-save time, money, and reduce environmental impact.

What Remote Life With VXI Requires

• Internet access via cable or fiber provider.
• Minimum upload speed: 5 Mbps.
• Minimum download speed: 10 Mbps.
• Ethernet connection to internet source required.
• Dedicated, secure office space with no visible monitors to outsiders.
• Quiet environment where customer conversations cannot be overheard.

Important Notice

This position is open to California residents only.

Equal Opportunity Employer

VXI Global Solutions is committed to ersity and inclusion. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected status as defined by law. Hiring decisions are based solely on qualifications, merit, and business needs.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Customer Service and Sales Representative working remotely, you'll be a part of bringing humanity to business. this role, you'll grow your career by connec

Werde Partner der hey contact heroes und arbeite flexibel in spannenden Inbound-Projekten!

Du bist Freelancer mit Erfahrung im Kundenservice und möchtest Teil eines dynamischen Netzwerks werden? Wir suchen engagierte Partner innerhalb der EU, die uns in unseren Inbound-Kundenservice-Projekten unterstützen.

Aufgaben

Was dich erwartet:

• Vielfältige Projekte: Mitarbeit in innovativen Kundenservice-Projekten für spannende Auftraggeber.
• Flexibilität: Du arbeitest von deinem Standort aus – alles, was du brauchst, ist ein abgeschlossener Arbeitsplatz und eine stabile Internetverbindung.
• Eigenverantwortung: Als Freelancer bist du flexibel in deiner Zeiteinteilung und entscheidest selbst, wie du deinen Arbeitstag gestaltest.

Deine Aufgaben:

• Inbound-Kommunikation: Telefonische und schriftliche Bearbeitung von Anfragen – immer mit dem Fokus auf exzellenten Kundenservice.
• Lösungsorientiertes Arbeiten: Du beantwortest Kundenfragen, löst Probleme und sorgst für eine positive Kundenerfahrung.Professioneller Support: Du bist die erste Anlaufstelle für Kunden und arbeitest eng mit unseren internen Teams zusammen.

Qualifikation

Das bringst du mit:

• Standort: Du lebst im EU-Ausland oder hast vor demnächst auszuwandern?
• Erfahrung im Kundenservice: Du hast bereits als Agent oder in einer ähnlichen Rolle gearbeitet.
• Sprachkenntnisse: Du sprichst und schreibst Deutsch auf dem Niveau C1 oder C2 – klar, fehlerfrei und kundenorientiert.
• Kommunikationsstärke: Freundliches Auftreten, lösungsorientiertes Arbeiten und sichere Ausdrucksweise in Wort und Schrift.
• Technische Grundkenntnisse: Du bist sicher im Umgang mit gängigen Tools und Systemen, wie CRM- oder Ticketing-Systemen.Freelancer-Status: Du bist offiziell als Freelancer registriert und kannst innerhalb der EU arbeiten.

Benefits

Warum mit uns arbeiten?

• Partnerschaft auf Augenhöhe: Wir bieten dir spannende Projekte und eine langfristige Zusammenarbeit.
• Faire Vergütung: Transparent und an den Umfang deines Einsatzes angepasst.
• Unterstützung: Du bist Teil eines motivierten Netzwerks, das dir mit Rat und Tat zur Seite steht.Vielfalt: Bei uns erwarten dich abwechslungsreiche Projekte aus unterschiedlichen Branchen.

Interesse?

Dann melde dich bei uns! Sende uns eine kurze Beschreibung deiner Erfahrungen im Kundenservice und deine Kontaktdaten. Wir freuen uns, dich kennenzulernen und dich als Partner in unser Team aufzunehmen!

Let’s make customer service a shared success – gemeinsam mit den hey contact heroes!

Si cumples con los siguientes requisitos esta es la mejor oportunidad para ti:

● Experience with CRM systems (preferably ALL-IN or similar) and lead management.

Sé parte de este gran equipo!

#LI-Onsite

HubSpot's Commerce Hub is seeking a Senior Product Manager to drive the strategy, roadmap and execution for our Billing platform. This role is a cornerstone of our efforts to empower small and medium sized businesses with seamless and integrated financial operations. You'll be at the forefront of our mission to simplify the complex quote-to-cash journey for finance personas.

This is a high-impact, cross-functional role that requires a deep understanding of finance workflows and a passion for solving complex problems with innovative solutions. You'll have the opportunity to leverage the power of AI to reimagine the billing experience and shape the future of financial operations for millions of users.

In this role you’ll get to:

• Create a shared vision and cohesive roadmap for the future of this product area as a critical member of the Product Triad - our system for building product collaboratively and strategically 
• Drive alignment, set goals, build understanding and motivate others, including cross-functional partners across the company
• Guide new product ideas from initial concept all the way through launch
• Understand our customers and their journey through the product by engaging with them directly and often
• Use data to identify opportunities to improve our customers’ experience, devise strategy to execute your ideas, and partner with business stakeholders across HubSpot to make solutions that help our customers grow
• Lead the product strategy for HubSpot's billing engine, focusing on key areas like legal entity, billing policy and schedules, subscription recurring billing, automated invoice generation and accounts receivable.
• Deeply understand the needs, pain points, and "jobs to be done" for finance personas in small and mid sized businesses.
• Drive the product roadmap for recurring subscription and usage based business models while ensuring scalability, accuracy, and reliability.
• Champion the use of AI and other emerging technologies to create intelligent and efficient workflows for our customers.

We are looking for people who have:

• A strong focus on financial technology or B2B SaaS.
• Proven experience building and scaling billing platforms supporting recurring revenue models.
• A deep understanding of finance workflows, including quote-to-cash processes, accounts receivable.
• Exceptional analytical skills and a commitment to data accuracy and integrity.
• Experience launching products successfully to customers
• A multidisciplinary approach to thinking, combining market, business and technical insights to identify opportunities and weigh tradeoffs
• The ability to articulate product vision to a variety of audiences
• A deep respect for the expertise and insights of their collaborators, including engineering, design, UX research, analytics, and others
• A drive to understand customer needs deeply and truly solving for their problems
• Excellent communication, influencing, and interpersonal problem-solving skills
• A passion for growing healthy teams and leaders, cultivating psychological safety, and facilitating tough conversations that help people grow
• A desire to understand how HubSpot products work 
• The ability to make decisions, test assumptions, and iterate - often without perfect information
• Demonstrated ability to adapt in an innovative and fast-paced environment
• An understanding of the competitive software space

As a member of the Product Management org at HubSpot you’ll:

• Join a product-led culture that truly puts the customer first
• Create and advance an ambitious product strategy that’s driven by customer needs, business goals, powerful data, and global market indicators 
• Partner closely with colleagues in UX and Engineering to create a high-value product that’s both powerful and easy to use
• Use your voice, share your perspective, and have a real impact based on your point of view
• Know what will lead to getting promoted, and why, thanks to clear expectations and robust career paths
• Be empowered to show up as your authentic self and choose a work style and location where you can do your best work, whether that’s at home, in an office, or a blend of the two.

Read more about our shared product principles here.

Pay & Benefits

The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Inidual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons.

This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.

Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.

At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.

Annual Cash Compensation Range:

$158,100—$253,000 USD

We know the__confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.

India Applicants: link to HubSpot India's equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. 

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

• HubSpot Careers
• Life at HubSpot on Instagram

By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.

Overview

The primary focus of the Senior Manager, CRM role is to manage AirSculpt’s consumer marketing Email and SMS programs. This includes the technical management of campaign set up and deployment, as well as helping with creative, reporting and strategy. We’re looking for someone who is passionate about customer and prospect communications, diligent about ESP and legal compliance changes, as well as identifying content trends and opportunities. This person should thrive in the fast-paced environment and bring a deep understanding of what performs best across the lifecycle of a customer to drive engagement and conversion across our prospect lead base.

About AirSculpt®

AirSculpt® is a next-generation body contouring treatment designed to optimize both comfort and precision, available exclusively at AirSculpt offices. The minimally invasive procedure removes fat and tightens skin, while sculpting targeted areas of the body, allowing for quick healing with minimal bruising, tighter skin, and precise results. More than 50,000 AirSculpt cases have been performed in AirSculpt’s 30+ premium locations throughout the U.S, Canada and the United Kingdom.

Responsibilities include but are not limited to:

• Help lead the full CRM strategy across email, SMS, and push channels
• Develop segmentation and personalization strategies to deliver targeted messaging
• Build emails (including dynamic content) in SFMC
• Design and optimize automated customer journeys, nurture campaigns, and trigger-based flows (e.g. welcome, abandon cart, win-back)
• Manage CRM calendar and ensure alignment with broader marketing and promotional plans
• Analyze performance KPIs (open rate, CTR, conversions, unsubscribe, sales per send) and optimize accordingly
• Partner with sales to ensure cohesive experiences across all lead touchpoints
• Stay up to date on compliance regulations (CAN-SPAM, TCPA, GDPR) and best practices
• Manage CRM tech stack (e.g. Salesforce Marketing Cloud, SalesForce Sales Cloud, Twilio.)
• Collaborate with the full marketing team on strategy, tactics, campaign themes and promotions to ensure a consistent user experience
• Other tasks as assigned by management

Minimum Job Qualifications:

• 5–7+ years in CRM, email, and/or SMS marketing roles; DTC experience preferred (some experience with lead conversion preferred)
• Proven experience creating and scaling email & SMS programs that drive sales
• Deep understanding of customer lifecycle stages and behavior-based targeting
  Proficiency with CRM tools and analytics platforms
• Exceptional project management and cross-functional collaboration skills
• Strong understanding of deliverability, compliance, and attribution models

Physical Demands

• Must be able to sit or stand intermittently for the duration of a shift (8-12 hours)
• Push/pull/lift up to 25 pounds

Benefits

• Insurance: Competitive choices for health, dental and vision coverage; 1x base salary in life insurance, plus Short-Term and Long-Term Disability
• Retirement Plan: 401(k) & Roth IRA
• Paid Time Off: vacation and sick days, as well as company holidays

Compensation

$85-95K plus bonus potential. Full compensation packages are based on candidate experience and relevant licenses or certifications.

AirSculpt provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

AirSculpt participates in E-Verify to confirm the identity and employment eligibility of all new hires. Click the following link for more information: E-Verify Participation Poster

Du hast Lust auf eine Karriere in einem Konzern, aber möchtest dennoch nicht auf eine entspannte Du-Kultur und ein wertschätzendes Umfeld verzichten? Daneben brennst Du für den digitalen Wandel und die neuesten Technologien?

Dann bist Du bei uns genau richtig!

• Analyse und Identifikation von Kundenbedarfen im Bereich SAP Customer Experience (CX) gemeinsam mit deinem Team

• Entwicklung von Lösungskonzepten für Integrationsszenarien auf Basis von SAP Integration Suite in enger Abstimmung mit dem Kunden

• Umsetzung von Partner-, Shop- oder Systemanbindungen sowie kontinuierliche Weiterentwickelung der Schnittstellen- und Systemlandschaften unserer Kunden

• Eigenverantwortliche (Teil-)Projektleitung inkl. der Planung, Koordination und Durchführung unserer agilen Projekte

• Gestaltung des Produkt- und Leistungsportfolios im Bereich Business Integration

• Abgeschlossenes Studium der Informatik, Wirtschaftsinformatik, Wirtschaftsingenieurwesen oder vergleichbares, gerne auch Ausbildung im IT Bereich oder relevante Berufserfahrung

• Leidenschaftlicher SAP Integration Suite Entwickler oder Technologie-Spezialist

• Kenntnisse im Bereich SAP CX und SAP ERP bzw. S/4 HANA machen es Dir einfach, mit Deinen Kollegen aus der Prozess- und Modulberatung eine gemeinsame Sprache zu finden

• Prozesskenntnisse im Bereich kaufmännischer Geschäftsprozesse

• Kundenorientiertes Denken und selbstständiges Arbeiten sowie zielorientierte Arbeitsweise

• Erfahrungen als Teamplayer und Freund agiler Entwicklungsmethoden

• Sehr gute Deutsch- und Englischkenntnisse

• THE BEST OF ICT WITH A HUMAN TOUCH – Getreu unseres Mottos erfährst du von Tag eins an Wertschätzung für deine Arbeit.

• Wir leben den Teamgedanken – mit viel Gestaltungsfreiraum, kurzen Entscheidungswegen, flachen Hierarchien, einem eigenverantwortlichen Arbeitsbereich, einer klaren Vision für die Zukunft und garantiert mit viel Spaß bei der Arbeit!

• Unsere Du-Kultur und das Prinzip der offenen Türen gehören zu unserem Miteinander – bei Fragen kannst du dich jederzeit an deine Führungskraft oder deine Kolleg:innen wenden.

• Beteiligung am konzerneigenen Aktienprogramm, inklusive Bezuschussung von Gratisaktien und Förderung der betrieblichen Altersvorsorge

• Unser Herz schlägt für unsere Kunden und dafür, deren (SAP-) Geschäftsprozesse voranzubringen

• Du wirst einen großen Impact auf Deine herausfordernden Aufgaben und Projekte haben

• Es gibt vielseitige Entwicklungsmöglichkeiten und Karriereperspektiven für Absolventen, Young Professionals und berufserfahrene IT-Experten (gn)

• Wir bieten einen großen Gestaltungsspielraum und flexible Arbeitszeiten

• Wir haben gemeinsam Spaß auf zahlreichen Veranstaltungen und Events

• Wir stellen einen attraktiven Firmenwagen sowie moderne IT-Ausstattung, bieten E-Bikes, Gesundheitsangebote, verschiedene Mitarbeiterrabatte und Annehmlichkeiten wie kostenlose Getränke und frisches Obst am Arbeitsplatz, u.v.m.

Die Unternehmensgruppe Axians in Deutschland ist Teil des globalen Markennetzwerks für ICT-Lösungen von VINCI Energies. Mit einem ganzheitlichen ICT-Portfolio unterstützt die Gruppe Unternehmen, Kommunen und öffentliche Einrichtungen, Netzbetreiber sowie Service Provider bei der Modernisierung ihrer digitalen Infrastrukturen und Lösungen. In den beiden Bereichen Informationstechnologie (IT) und Telekommunikationsinfrastruktur (TI) stärkt Axians seine Position als zuverlässiger Generalunternehmer für ganzheitliche Digitalisierungslösungen und den zügigen Ausbau von Glasfaser- und Mobilfunkinfrastrukturen, auch im Bereich der Schienen- und Verkehrswege. Dabei sorgen Berater:innen, Entwickler:innen, Techniker:innen und Monteur:innen dafür, das Leben der Menschen zu verbessern - etwa durch Cloud- und Data-Center-Infrastrukturen, Cybersicherheit, Unternehmens- und Breitbandnetze, Digital Workspace Lösungen, Managed Services sowie führende Software für Abfallwirtschaft, Schüttgutindustrie, technischen Service und öffentliche Verwaltung.

**2024: 685 Millionen Euro Umsatz // 3225 Mitarbeitende // 65 Standorte

**www.axians.de

Deine Bewerbungsunterlagen kannst Du jederzeit auf unserer Karriereseite über den Button „Jetzt Bewerben“ hochladen.​

​Du hast noch Fragen, möchtest mehr über die offene Stelle, Deine Karrieremöglichkeiten oder unsere Benefits erfahren?​

​Unsere Ansprechpartnerin Farina Wiersig steht Dir gerne zur Verfügung:​

E-Mail: [email protected] / Tel:  / Mobil: +49 173 7203762 

Wir freuen uns auf den weiteren Austausch mit Dir.

*Agenturen, Personaldienstleister oder vergleichbare Anfragende bitten wir ausdrücklich, von der unaufgeforderten Zusendung von Profilen und Anfragen zu einer möglichen Zusammenarbeit abzusehen. Wir arbeiten derzeit nicht mit externen Dienstleistern im Rahmen der Rekrutierung zusammen. Initiativvorstellungen erfolgen auf eigenes Risiko bzw. werden nicht weiter verfolgt und kommentarlos gelöscht. Wir bitten um Ihr Verständnis.

This is a remote position.

NuxGame is a leading technology company in the iGaming industry, providing innovative solutions that transform online gaming. Our platform powers operators with robust tools, ensuring seamless integrations and operations. We are embarking on a new project to build a cutting-edge CRM service that will revolutionize how operators engage with users, enabling personalized communication and dynamic user segmentation across multiple channels.

We are seeking an experienced Product Manager to lead the development of a comprehensive CRM system. This role requires expertise in refactoring basic systems and creating scalable solutions from scratch. You will be responsible for the MVP design, creating a backlog, and expanding the team to build a fully integrated, API-driven service that can scale to meet the needs of our platform.

The ideal candidate will have experience with journey builders, a deep understanding of handling complex multi-condition scenarios in the condition builder, and the ability to manage high-load messaging systems. You will work to build a highly scalable service integrated into the NuxGame platform.

Requirements

Key Responsibilities:

1. Segmentation Service Development

   • Refactor and Expand Segmentation Capabilities: Transform the platform’s basic segmentation system into a powerful, data-driven segmentation engine. The initial segmentation will be based on profile information, but you will expand it to include user behavior, geographic location, transactional history, and other data points, allowing operators to create detailed user segments for marketing and engagement purposes.

   • Custom Segment Creation: Build a flexible interface to allow operators to create custom segments based on predefined criteria (e.g., user behavior such as frequent bettors, transactional history like large deposits, or GEO preferences).

   • Real-Time Data Integration: Integrate the segmentation engine with the data warehouse (ClickHouse) to ensure real-time updates and data processing, continuously reflecting current user behavior and preferences.

   • Personalized Content Delivery via CMS: Integrate the segmentation engine with the CMS to allow operators to display personalized content such as game recommendations, promotions, and payment methods. For example, users from different GEOs may see localized content, while high-value users can receive tailored offers.

2. Condition Builder Implementation

   • Flexible Condition Builder: Design a condition builder that allows operators to set up automated workflows and triggers based on user behavior, actions, and system events. The builder must support multi-condition workflows, allowing operators to define complex conditions such as "if a user deposits over $500 and places three bets within an hour, trigger a high-value bonus."

   • Handling Complex Conditions and Corner Cases: Design the condition builder to handle various corner cases in multi-condition workflows, ensuring that the system remains stable under complex rules and high usage. Implement UX best practices to simplify condition setup for users, minimizing errors and reducing complexity.

   • Backend and Frontend Event Integration: Ensure seamless integration of backend events (e.g., deposit actions, KYC updates) and frontend events (e.g., user clicks, page navigations) into the condition builder. These events will trigger personalized notifications, actions, and content delivery.

   • Risk Management & Scalable Rule System: Implement a scalable rule system that can handle a large number of conditions without performance degradation. Proactively address potential risks and edge cases that may arise in complex, multi-condition workflows.

3. Message Center Refactoring and Expansion

   • Omnichannel Messaging Hub: Refactor the current message center into a robust omnichannel messaging hub, supporting multiple communication channels such as SMS, email, push notifications, and third-party services (e.g., WhatsApp, Telegram). This will allow operators to engage users across their preferred channels.

   • Event-Driven and Scheduled Messaging: Ensure the message center supports both event-driven and scheduled messaging, with capabilities to handle high-load scenarios. Build systems that can efficiently process real-time event-based notifications (e.g., transaction completions) and handle time-sensitive scheduled messages (e.g., promotions or reminders).

   • High-Load Planning and Performance Optimization: Design the system to handle high loads, ensuring it can scale to support millions of users and high volumes of event-based notifications. Plan for peak usage scenarios, optimizing delivery times for both event-based and scheduled messages.

   • Message Template Constructor: Build a dynamic template constructor to allow operators to create reusable message templates that support personalization through dynamic fields (e.g., user names, deposit amounts, or loyalty tier).

   • Performance Tracking and Optimization: Develop performance tracking tools to monitor delivery rates, user engagement, and conversion metrics. Use these insights to optimize messaging strategies, ensuring high performance under all usage conditions.

4. Team and Product Development

   • Backlog Creation and MVP Definition: You will define the MVP for the CRM service and manage a detailed backlog, prioritizing key features such as segmentation, condition building, and messaging. The MVP should deliver immediate value while laying the groundwork for scalability.

   • Team Expansion and Leadership: As the product evolves, you will expand the CRM team, working with backend and frontend developers, UX designers, and data engineers. You will manage cross-functional teams and ensure the roadmap aligns with business objectives.

• Stakeholder Communication: Act as the main point of contact for internal and external stakeholders, ensuring alignment on product goals and timelines. You will work closely with engineering, marketing, and customer success teams to ensure the successful delivery of the CRM service.

Benefits

What we offer:

• Working hours from 09:00/10:00 to 17:00/18:00 (Mon-Fri);

• Possibility of remote work format;

• Interesting work in successful projects;

• Timely payment of salaries, official employment, and 24 days of

  vacation;

• Corporate training;

• A friendly team and a pleasant atmosphere without pressure, stress, and other harmful things.

We believe in the importance of unlocking the inner potential of each team member, we have an open and democratic system of work organization.

We are waiting for you on our team!

We are seeking an experienced proactive manager and leader for our Customer Success team to help shape the next version of Customer Success at Tiller, integrating AI tools, building proactive customer education, and growing deeper product collaboration.

The ideal candidate brings a deep understanding of customer success in a B2C SaaS environment, a passion for personal finance, and the ability to manage, evolve, and optimize both support processes and our broader customer success strategy in a fast-changing landscape.

Success

Ensure new and existing customers successfully onboard with Tiller’s services and make meaningful steps towards financial clarity. Deliver effective, efficient support that customers rave about. Proactively facilitate trial-to-paid conversion, strengthen retention, and continuously improve the customer journey. 

Key Responsibilities

• Customer Onboarding & Education:
  • Design, iterate, and optimize educational resources (help center content, Intercom campaigns, videos, webinars, and AI) to help customers onboard and retain, all rooted in a Jobs To Be Done framework.
  • Ensure Customer Success is actively present in the Tiller Community forums, answering questions, sharing resources, and fostering engagement. 
• Team Management:
  • Recruit, coach, and retain a high-performing Customer Success team that reflects Tiller’s mission and values as the front line with customers. 
  • Oversee day-to-day operations, ensuring timely, effective resolution of customer inquiries and issues.
  • Develop and refine support processes to leverage AI, improve efficiency, and boost customer satisfaction.
  • Ensure escalated customer issues are resolved effectively through coordination with the CS team, product, and engineering. 
• Metrics & Reporting
  • Success is measured by faster onboarding, higher adoption, stronger retention, and advocacy.
  • Report on key metrics related to customer success and the efficacy of onboarding and educational experiments and processes.
• Customer Engagement
  • Proactively engage with and interview customers to understand their needs and share learnings with product, marketing, and engineering teams.
  • Identify opportunities for upselling and cross-selling additional features that align with customers’ goals.
• Team Collaboration:
  • Share customer success insights that provide context to the rest of the Tiller team so they can do their jobs most effectively.
  • Provide structured customer insights with the product team to directly influence features and roadmap.

Qualifications

• Proven experience in a Customer Success Manager role, preferably within a B2C SaaS environment to drive engagement, retention, and customer growth.
• Comfortable experimenting with AI-assisted workflows and evolving processes.
• Experience managing and developing a Customer Success team, with a strong understanding of support processes and best practices.
• Strong understanding of personal finance, budgeting, and using spreadsheets for financial management.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust across erse customer groups.
• Analytical mindset with the ability to interpret data and translate insights into actionable strategies.
• Hands-on experience with Intercom, including automating workflows and managing messaging campaigns 
• Self-motivated, highly organized, and able to work effectively in a remote environment.
• Flexible and creative thinker with experience building and executing engagement strategies from customer journey maps.

Why Tiller?

• Mission-Driven: Be part of a team that is passionate about helping people take control of their financial lives. Hear about Tiller in our team's own words: https://tiller.com/about/careers/#video 
• Growth Opportunities: We support our team members’ career development and offer opportunities for growth within the company.
• Collaborative Environment: Work with a talented and supportive team that values innovation, creativity, and continuous improvement.
• Remote-First Culture: Work anywhere with the flexibility to balance work and life.

How to Apply

If you’re excited about helping people achieve their financial goals and have the skills to drive customer success, we’d love to hear from you!

Please apply by filling out an application here.

Airtable is hiring a remote Engagement Manager. This is a full-time position that can be done remotely anywhere in the United States.

Airtable - Build powerful work apps, without coding.

MDS Communications is looking to hire Call Center Representatives!

Are you seeking a job with real purpose - where your efforts help people in need and support causes you care deeply about? As a Communication Specialist at MDS Communications, you won't just make calls - you'll make a difference.

For over 33 years, the nation's most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications. With over 400 employees across 18 states, we're one of the largest and most trusted names in the industry. Our clients include renowned charities like: Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope, Save the Children, the International Fellowship of Christians and Jews, The American Red Cross, and Christian ministries like Focus on the Family, Prison Fellowship, the Navigators and Catholic Medical Mission Board. We are fully registered in all 50 states and uphold the highest standards of legal and ethical compliance.

As an MDS Communication Specialist you will:

• Receive in-depth training.
• Be assigned to one of four MDS "Teams" that calls on behalf of a set of MDS clients.
• Call for 4-8 different clients over the course of an 8 hour day, using predictive dialing equipment. We typically handle about 16-24 completed calls per hour with an average of about 20 - 30 seconds between calls.
• Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner using a carefully crafted script that is approved by our clients.
• Secure financial gifts from donors and prospective donors on behalf of our clients.
• Maintain minimum fundraising and productivity metrics.

Successful applicants will bring:

• 1 year or more of successful outbound telemarketing experience
• Dedicated wired internet connection
• A quiet place to work at home free from normal household interruptions
• Basic computer skills.
• A commitment and enthusiasm to the charitable and non-profit causes we represent.
• A willingness to learn.
• Persistence

Benefits of joining MDS:

• $15-$16 per hour for 40 hours shifts (depending on schedule).
• Participation in our performance bonus program (MDS paid $635,000 in bonuses in 2024, equating to over $12,000 per week). Top performers consistently earn $8-$10+ in hourly bonus on top of the wages mentioned above.
• Paid break time.
• Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums.
• Paid time off.
• The opportunity to transition to working from home after you have established yourself in the call center.
• The opportunity to advance to management positions, Inbound Donor Services positions, as well as manage portfolios of $1k-$10k donors for our clients. MDS seeks to promote from within whenever possible.

MDS Communications is a faith-based company rooted in Christian values. While we don't require employees to share our beliefs, we do ask they respect our desire to be salt and light in a dark and desperate world -both through our work and how we treat one another. Because God loves redemption stories, we're proud to be a recovery-friendly workplace. If you are sober and committed to extending your sobriety, we want to help you on that journey.

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Job Title: Spanish Bilingual Customer Service Representative

We are looking to hire a talented Spanish Bilingual Customer Service Representative - to join our passionate team at VXI Global Solutions.

Are you curious, motivated, and forward-thinking? At VXI Global Solutions, you'll have the opportunity to work on some of the most challenging and relevant financial services and technology issues. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and, above all, fun.

About Us

At VXI Global Solutions, we're a passionate team dedicated to tackling some of the most challenging financial services and technology issues. We foster an open, collaborative, entrepreneurial, and fun work environment where ersity and innovation thrive. Every customer interaction is an opportunity to delight, engage, and inspire.

What You Will Do

As a Spanish Bilingual Customer Service Representative, you will take Inbound calls from existing customers, addressing inquiries about the program and troubleshooting issues with their online portal. We provide exceptional Customer Service through inbound phone calls daily, focusing on first-call resolution. Hands-on training is provided, with ongoing refreshers as processes and procedures change.

• Serve as the primary contact for customers via inbound phone support in Spanish and English.
• Troubleshoots customer problems, identifies the root cause of the problem and uses tools and resources appropriately to determine a resolution
• Meets standards of the job, such as quality standards, adherence to schedule and average handle time
• May provide guidance and mentoring to less experienced associates
• Perform other related duties as assigned.

What You Bring

• High school diploma or GED required.
• Minimum 6 months of customer service experience.
• Ability to navigate multiple screens and multitask efficiently.
• Excellent communication skills.
• Willingness to learn and receive feedback.
• Proficiency with computers, including Microsoft Office Suite.
• Ability to adapt to new technologies quickly.
• Typing speed of 25 WPM with 95%+ accuracy.
• Comfortable appearing on live video calls in a distraction-free workspace.
• Ability to work independently and collaboratively in a team environment.

Work with us, and you'll enjoy the following

• $16.50/hour plus $1.00 language premium.
• Full-time, 40-hour workweek schedule.
• 100% paid training with ongoing refreshers.
• Optional medical, dental, vision, and life insurance benefits (effective after one full calendar month).
• Referral program: Earn $20 per paycheck for every referral hired, with no cap!
• Discounted cell phone plan via T-Mobile: $25/month for unlimited talk, text, and data. Up to 5 lines available.
• Opportunities for professional growth and advancement.
• The convenience and benefits of 100% remote work-save time, money, and reduce environmental impact.

What Remote Life With VXI Requires

• Internet access via cable or fiber provider.
• Minimum upload speed: 5 Mbps.
• Minimum download speed: 10 Mbps.
• Ethernet connection to internet source required.
• Dedicated, secure office space with no visible monitors to outsiders.
• Quiet environment where customer conversations cannot be overheard.

Important Notice

This position is open to California residents only.

Equal Opportunity Employer

VXI Global Solutions is committed to ersity and inclusion. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected status as defined by law. Hiring decisions are based solely on qualifications, merit, and business needs.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Apollo is hiring a remote Senior Customer Success Manager - UK. This is a full-time position that can be done remotely anywhere in the United Kingdom.

Apollo - We help developers build great apps.

Who Are We?

Decentralized Masters is at the forefront of DeFi education globally. In just two years, we have grown from a pioneering pair of co-founders to over 75 dedicated professionals. Today, we are recognized as one of the fastest-growing enterprises in the sector, with industry insiders predicting our evolution into a unicorn company by 2030. Operating on a bootstrapped model, we are on track to achieve an impressive $50 million in revenue this year alone.

Our Impact

While our growth has been remarkable, we take even greater pride in the success of our clients. To date, we have empowered over 2,000 investors to break into the DeFi world. At Decentralized Masters, we don’t just offer education; we cultivate a powerhouse of knowledge combined with an engaging community, innovative technology, and a team of leading DeFi and blockchain experts. Our commitment is to deliver unparalleled resources designed for long-term success in the world of DeFi and Web3, ensuring our members not only safeguard but also enhance their financial future.

Our Vision

Our goal is to create the largest and most influential DeFi ecosystem the world has ever seen, starting with becoming the gold standard in DeFi education. This vision is ambitious, transformative, and poised to change the landscape of digital finance.

Are You Ready?

This is more than just a job; it’s an opportunity to shape the future of Web3 technology and education. Are you ready to be part of our vision to redefine what’s possible in DeFi and beyond? Apply below, and let’s explore this journey together.

Check us out here: https://www.decen-masters.com/

What will you be doing?

Decentralized Masters is hiring a DeFi Analyst and Educator for long term employment who has an obsession with customer success, is eager to take massive action and lead. This is a ground floor opportunity at a DeFi educational platform. You will be working directly with the Director of Education, Product Manager and other analysts/mentors on a daily basis.

• • Lead 10 or more hour long live sessions per week teaching DeFi concepts from beginner to advanced students
  • Take responsibility, support and track the success of approximately 400 students per 6 months
  • Explain complex DeFi and crypto concepts in a ELI5 manner
  • Create research reports of various crypto projects
  • Share your knowledge of DeFi and crypto projects with the community
  • Write 2 short articles per week about DeFi, tools, projects, ecosystems and news
  • Create video content and loom recordings about various topics as needed.
  • Perform trading/technical and on-chain analysis to evaluate investments and identify trading opportunities

What will you bring?

• • Must be able to work EST time zone.
  • Experience leading education initiatives, programs, etc.
  • Experience in fast paced environments
  • Strong exposure in the DeFi community and social media presence
  • Must be a user of DeFi
  • Comprehensive understanding of the crypto/blockchain space
  • Excellent interpersonal skills
  • Excellent emotional intelligence
  • Excellent written and verbal communication skills in English and the ability to discuss and explain technical concepts, solutions and architectures in a simplified manner
  • Extreme open-mindedness to new ideas with a mindset of continuous learning

What do we offer you?

• • Competitive salary package - $40-108k based on your qualifications and experience
  • Ability to earn commissions - no ceiling to your earning potential
  • Full time/40 hours a week
  • Unlimited PTO
  • Flexible work schedule
  • Team off-sites
  • Young & dynamic culture with team members across 23+ countries
  • Fully Remote with a very supportive team. You have the ability to work from anywhere in the world!

Salary and compensation

Description

• The successful candidate has experience building relationships with executive-level contacts, co-selling with channel partners, and is adaptable to changing or ambiguous environments. You must be highly results-driven, customer-focused, business savvy, and innovative at building internal and external relationships to help our clients transform their businesses!

• Collaborate with internal teams such as marketing, product, and customer success to ensure customer satisfaction.

• Mobilize and collaborate across a broad account team to create visibility with target accounts, drive engagement of target prospects at both the inidual contributor and executive level, and move these accounts through the sales process.

• Constantly generate pipeline through ever-evolving techniques, tools, product demonstrations, field marketing initiatives, trade shows, and top-tier channel partners.

🎯 Requirements

• At least 1 years experience B2B / Account Management Experience.

.Experience providing multiple -Channel Support Preferred (Phone , Chat ,Email ,Web etc )

• Able to manage own accounts through Video Congercing and emails etc.

 Highlight proficiency in CRM tools for account management and performance tracking

.Knowledge in CRM tools ( Preferred )

 CRM expertise

• CRM (Customer Relationship Management)
• CRM Tools/CRM Software
• Salesforce, HubSpot, Sansan, Zoho, Pipedrive (Specify if a particular CRM is preferred)
• CRM Utilization/Extensive CRM Utilization
• CRM Strategy/CRM Implementation

•Extensive experience utilizing a CRM to managed account opportunities and correlate key performance metrics.

•An ‘in the field’ mentality leading you to meet customers & prospects face to face wherever possible and capable of working in a Virtual First environment.

•Japanese and English Fluency: Specify fluency in both Japanese and business-level English

CONTACT HR @ sana @sanasearchinternational.com / [email protected]

SANA @ 7065126218

Shariq @ 9250383253

SALARY WILL BE DISCUSS DURING INTERVIEW

INTERESTED APPLICANT

JUST SEND:

Name:

phone:

Email:

no fees no charges

POS-P248

Your Role at HubSpot

As a Senior Mid-Market Account Executive at HubSpot you will be engaging directly with small to medium sized businesses, helping them to grow. You will use proactive and inbound selling strategies to find and close new business, and increase the customer's usage of the HubSpot platform over time. You will use your knowledge of digital transformation and change management to act as a trusted advisor and business consultant to the customer, running the sales process end to end with them.

Responsibilities of a Senior Account Executive:

• Develop and be responsible for your own annual, quarterly and monthly territory business plan
• Find new prospects from both inbound and self-sourced leads
• Run qualification calls with C-level executives and department leaders
• Close both new business and install base at or above quota on a monthly cadence
• Sell through internal champions to multiple stakeholders, as well as directly to C -level
• Work collaboratively with HubSpot's marketing and technology departments to evolve our sales strategy when new features and products are introduced
• Run online and occasionally in person product demonstrations

Role requirements:

• 4-5 years in a quota carrying role
• Professional fluency in English and in French
• Experience in a complex selling environment
• Have presented and pitched to C-level executives on a business change
• Management of monthly and annual pipeline as well as proven accuracy in forecasting
• Goal orientated with track record of overachieving on monthly & annual targets
• Trained and/or certified in a standardised sales method (E.g. Sandler)

Who excels in this role? Top performers will demonstrate:

• An understanding of how businesses grow, and confidence advising C-level executives on growth strategies

• Genuine curiosity about business and technology

• A growth mindset and a habit of seeking feedback for self development

• High performance in areas outside of professional work (E.g hobbies, side business, sport, creative)

• Having taken on additional responsibility in a team environment (E.g coaching, mentoring, team projects)

• *What are some of the benefits of working at HubSpot?**

• Generous remuneration and stock units

• Interactive employee training and onboarding 

• Health coverage for you and your family

• Amazing colleagues to learn from and enjoy company social outings, parties, and events

Please note: This is a role that we hire on an ongoing basis throughout the year. If you choose to apply for this role, your information will be reviewed by our recruiting team and we will reach out to you if your background matches an opening at this time or in the future.

About Us:

Key Responsibilities:

• Serve as the primary point of contact for customers, ensuring strong, consistent, and proactive communication.
• Manage and resolve escalations, ensuring customer issues are addressed promptly and satisfactorily.
• Oversee the development and tracking of customer performance objectives, metrics, and service level agreements (SLAs).
• Collaborate with internal teams to ensure customer requirements are understood and met.
• Monitor and assess customer satisfaction and engagement, implementing improvements as necessary.
• Utilize project management tools and techniques to oversee IT service delivery and customer-centric projects.
• Facilitate change management initiatives aligned with organizational goals and customer expectations.
• Prepare reports, presentations, and documentation for internal and external stakeholders.

Minimum Requirements:

• Minimum five (5) years of experience in customer relationship management (CRM) roles.
• At least ten (10) years of combined experience in industry, government, and/or consulting with a focus on customer relations.
• Proven experience in IT project management using various Microsoft tools.
• Solid understanding and hands-on experience in managing information technology services and strategies.
• Proficiency in analytical tools such as Microsoft Excel and Microsoft Access.
• Strong skills with the Microsoft Office Suite, including Word, PowerPoint, and SharePoint.
• Demonstrated experience and knowledge in organizational change management standards.

Preferred Qualifications (Optional):

• Certification in project management (e.g., PMP, PRINCE2).

• Experience with CRM platforms and customer service tools.

• Prior experience in public sector or government contracts.

• *Benefits:**

• Comprehensive Medical, Dental, and Visions Plans (Healthcare benefits are 100% employer-paid for employees only)

• Life Insurance

• Paid Time Off (Flexible/Combined PTO, Bereavement Leave, 11 Company Paid Holidays)

• 401K Retirement Plan with employer match

• Professional Development Training Reimbursement

• Flexible/remote work sched

We are looking for Veeva Consultants with life science and other industries to implement, configure, and optimize Veeva's cloud-based software solutions, primarily focusing on the Vault platform. They act as a bridge between the business requirements of the client and the technical capabilities of Veeva, ensuring successful system implementation and adoption. 

No third parties and W2 only can be considered

Your responsibilities include, but are not limited to:

• Use your extensive knowledge of CRM applications, Salesforce Platform and Veeva CRM suite to define both the high-level architecture and detailed solution design of our applications
• Coach/guide technical design experts and developers on their daily activities, acting as the main technical point of contact for CRM solutions
• Design and implement process to build harmonized global (core) solutions to be deployed in multiple salesforce environments, define core application rules and best practices, solve conflicts between core solutions VS local deployments
• Stay open-minded and curious about new technologies and trends, while making sure that the company is getting the right value from the current and new solutions/technologies being considered for adoption
• Liaise with our partners (software vendors, system integrators, service providers) for the continuous evolution of our solutions, bringing both continuous and disruptive innovations to the table
• Evaluate different data integration patterns and propose/recommend the right solutions for each case

What you’ll bring to the role:

• 7+ years of experience designing and implementing Veeva-based solutions, in a multi-country / multi-org environment.
• Hands-on experience as main solution design / architecture role for CRM implementations
• Extensive experience on:
• GDO / CORE models for CRM applications
• Salesforce metadata API or SFDX based deployments, Salesforce metadata packaging, deployment troubleshooting
• Configuring / customizing Veeva CRM software package in Salesforce environments
• Veeva CRM data model, broad knowledge of the different solution areas (MCCP, DCRs, Product Metrics, Consent Management, Approved E-mail, Event Management and other modules)
• Working with Pharmaceuticals or Life Sciences is a MUST
• Veeva Certification is a MUST
• Understanding of other Veeva solutions such as Vault (Promomats / Medcomms) and Align
• Very good communication and problem-solving skills; you like to work in agile methodology
• You have a strong understanding of other related technologies (SQL, SOQL, REST, SOAP, HTML5, JavaScript, etc.)
• You have experience with Product Development Lifecycle and DevOps tools like Azure DevOps, GIT, Jenkins, JIRA, etc.
• You can work independently, proactive identify challenges, and be accountable

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Customer Service and Sales Representative working remotely in Tempe, AZ, you'll be a part of bringing humanity to business. this role, you'll grow your car

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Spanish-English Bilingual Customer Service and Sales Representative working remotely in Connecticut, New Hampshire, or Maine you'll be a part of bringing humanity to busines

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Spanish-English Bilingual Customer Service and Sales Representative**working remotely in Tempe, AZ**, you'll be a part of bringing humanity to business.

What will you get to do in this Small Business UKI Account Executive role?

As an Account Executive at HubSpot, you use inbound selling strategies to find new business and help them grow using HubSpot software. You benefit from inbound leads and partner with Business Development Reps to research prospects and create outreach strategies. You run online demos of the HubSpot software and successfully sell the HubSpot value proposition. Your target clients will largely consist of small and mid-sized businesses. This position would be based out of your home office working in an inside sales model, and it is a full closing role.

We are actively hiring for a Small Business Account Executive; candidates are eligible to be office, flex or remotely located in the United Kingdom based on inidual preference! Please check out this article for more context: The Future of Work at HubSpot: How We're Building a Hybrid Company.

What are the responsibilities of a Small Business UKI Account Executive?

In this role, you will get to:

• Quickly identify challenges that our prospective customers face and discover the best inbound marketing solutions for their business
• Consistently close new business at or above quota level
• Nurture relationships with highly qualified opportunities at small and mid-sized companies
• Build relationships with prospects and internal stakeholders to grow new business
• Work collaboratively with HubSpot's marketing and technology departments to evolve our sales strategy when new features and products are introduced 
• Help shape the future of HubSpot's mission with your perspectives, ideas, and skills

What are the role requirements?

• Candidates must be based in the United Kingdom to be considered for a remote opportunity
• 1 year of Closing Sales experience
• Fluency in English
• Unmatched consultative selling and closing skills
• Accurate forecasting and pipeline management
• Track record of being a high performer (e.g. over quota, President's Club)
• A sharp focus on your goals and a strong approach for achieving them

Who excels in this role?

Top performers in the Account Executive position usually have:

• Strong communication, time management and adaptability in order to be set up for success remotely

• Experience working in a high-growth, "scale up" environment

• Passion for helping businesses grow and curiosity about the tech industry

• Humility and enthusiasm in their work

• *What are some of the benefits of working at HubSpot?**

• Generous remuneration and stock units

• Interactive employee training and onboarding 

• An education allowance up to €4,000 per annum

• Pension

• Health Insurance

• Life Assurance (x4 times your annual salary)

• Long term illness cover

• Free breakfast and lunch catered on-site

• 25 days holidays

• On-site gym and fitness workshops

• Amazing colleagues to learn from and enjoy company social outings, parties, and events

Interested in learning more about our Remote Program? Learn more here!

#LI-WQ1

We know the__confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.

India Applicants: link to HubSpot India's equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. 

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

• HubSpot Careers
• Life at HubSpot on Instagram

By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.

Company Description

Welcome to the good side of tech 👋

You might have heard about us, but with a different name: Doctoralia. It all started 12 years ago, when we asked ourselves: is anyone in healthcare thinking about patients? We jumped in and we empowered patients by giving them access to leave and read reviews about their visit. We then provided doctors with the technology to manage bookings easily and save time, so they could devote themselves to what they always wanted: treating patients. And today is the day in which we ask you: wanna join us in the next step of making the healthcare experience more human?

Docplanner at scale

We are leaders in 13 countries so far, and more than 100 million patients trust us every month. almost 300.000 specialists believe in us and our product, and so do leading venture capital funds such as Point Nine Capital, Goldman Sachs Asset Management, and One Peak Partners. And yet, employing over 2.700 people all over the globe, we managed to keep the startup mindset we started with over 10 years ago.

How does Docplanner Tech fit here?

At Docplanner Tech we are a erse group of almost 400 people working in Engineering, Data, and Product teams. We are responsible for building the product for all locations. Many of us have been here for over 5 years, yet we still welcome each new person with great joy and excitement.

We could tell you about us, but we will let our reviews on Glassdoor speak for themselves. In case you’d like to see how it feels to be 100% yourself at work, here’s a video of us. 

And why should you join us?

Because it feels good to tell your family and your friends how you made the world a little bit better. You go to bed knowing that what you do matters, and that your talents align with your beliefs.

We want to make the healthcare experience more human, and that starts with you being you. We believe that taking the ersity of human experience into account makes a better healthcare experience for all . We’re not just different: we embrace ersity. We will encourage you to come to work your whole self, and that includes not coming to the office at all if you prefer not to, as we're 100% remote-friendly.

Job Description

About the team

• Our team consists of backend engineers, frontend engineers, and product specialists.
• We work on the back office projects that support the company's daily activities. 
• We are responsible for managing sales processes, handling various sales channels, configuring products, issuing invoices, processing payments, and managing vindications. We also handle integration with external marketing and sales systems, which allows us to optimize campaigns and enhance sales effectiveness. 
• In addition to these tasks, we are focused on addressing our technical debt and refactoring legacy code to improve system performance and maintainability.

How would you be impacting our mission?

• Your day-to-day work will be focused on creating new and maintaining existing PHP applications.
• We expect you to bring in some innovative ideas to the team, share your knowledge, and support us in solving our daily challenges.

Why should you join the team?

• The team is highly cohesive and has a friendly atmosphere. We often meet for team-building events, which strengthen our relationships and facilitate cooperation.
• We highly value honesty, directness, and mutual trust within the team. Together, we maintain a positive work environment, mutual support, and professional growth.
• Each of us loves to solve complex business problems, is passionate about using new technologies, supports each other in everyday work, and appreciates the spirit of teamwork and a sense of humor.
• We use an agile approach to deliver value to our customers (so no complaining about the "product people" -> we're a team :))

Qualifications

What experience and skills do you need to do a great job in this position?

• You have 3+ years of experience as a PHP developer
• You have a solid understanding of Object Oriented Programming principles (SOLID, GRASP, YAGNI, DRY, etc) and good knowledge of PHP (7.4/8.2) and Symfony (3.3/6.4).
• You are familiar with (and preferably worked with) tools such as GIT, ELK Stack, DataDog, RabbitMQ, Symfony Messenger, MariaDB, GitHub Actions, Docker, and Redis.
• You have experience in application monitoring, including analyzing logs and resolving issues
• You are used to working in an Agile, high-autonomy environment
• You can communicate in English – both spoken and written - min. B2 level
• You are open to receiving and giving valuable feedback
• You continuously seek innovations and improvements while understanding the business perspective

Nice to have

• You have experience in developing solutions related to CRM applications (you worked with invoices, payments, etc)
• You have experience with distributed architecture, asynchronous processes, and APIs
• You work with tools such as Kubernetes and AWS Services

Additional Information

Let’s talk money

• A salary adequate to your experience and skills. 

• Flexible remuneration and benefits system via Flexoh, which includes: restaurant card, transportation card, kindergarten, and training tax savings;

• Share options plan after 6 months of working with us.

True flexibility and work-life balance

• Remote or hybrid work model with our hub in Barcelona;

• Flexible working hours (fully flexible, as in most cases you only have to be on a couple of meetings weekly);

• Summer intensive schedule during July and August (work 7 hours, finish earlier);

• 23 paid holidays, with exchangeable local bank holidays;

• Additional paid holiday on your birthday or work anniversary (you choose what you want to celebrate).

Health comes first

• Private healthcare plan with Adeslas for you and subsidized for your family (medical and dental);

• Access to hundreds of gyms for a symbolic fee in partnership for you and your family with Andjoy;

• Access to iFeel, a technological platform for mental wellness offering online psychological support and counseling. 

Keep growing with us

• Free English and Spanish classes.

We promote and embrace equal opportunities in our hiring process, and also every day at work. When you apply for our roles you receive equal treatment regardless of age, disabilities, gender reassignment, marital or civil partner status, pregnancy or parental status, race, colour, nationality, ethnic or national origin, religion or belief, sex, sexual orientation or any other dimension of human difference.  If you require additional support in your recruitment process, we kindly encourage you to let us know. Behind those words you’re reading, there’s a person (hi!) who already helped a candidate by adapting the interviews, and now we’re lucky to have this person with us. So, even if you’ve never asked for it before, may this serve as a sign that, now, you can do so. We can only truly be equal if we adapt to each other.

“We believe all humans, in all their beautiful ersity, should have equal rights, dignity and respect. Period.” Mariusz Gralewski,  CEO

 DO NOT SUBMIT YOUR INFORMATION IF YOU ARE NOT CURRENTLY LIVING IN THE UNITED STATES OF AMERICA. We will automatically delete any CV/Resume that is not from the United States.

My name is LANCE BRIDGES, Business Owner, MasterCraft Luxury Boating Co.

We are seeking a Virtual Assistant to provide administrative support to our team while working remotely. You will handle administrative projects and deliver high-quality work under minimal supervision.

You are required to have experience in fulfilling various administrative tasks٫, including answering emails٫, scheduling meetings, and making travel arrangements. A strong Internet connection is required٫, along with experience using communication tools like Skype.

Virtual Assistant responsibilities:

• • Organize communication via emails and phone calls
  • Provide customer service as first point of contact
  • Organize meetings٫ travels and accommodations
  • Manage contact lists and organize managers’ calendars
  • Create and review customer spreadsheets and keep online records
  • Conduct market research and report on the results
  • Prepare presentations
  • Help employees with their administrative queries

Virtual Assistant requirements:

• • 2+ years' experience of working on a Virtual Assistant or other relevant position
  • Significant experience with current technologies٫ like desktop sharing٫ cloud services and VoIP
  • Good practical experience with word-processing software and spreadsheets٫ particularly MS Office
  • Good practical experience with online calendars and scheduling٫ particularly Google Calendar
  • Strong phone٫ email and instant messaging communication skills
  • Strong organizational and time management skills
  • High school diploma; additional qualification as an Administrator or Executive Assistant will be a bonus

Salary and compensation

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Spanish-English Bilingual Customer Service and Sales Representative working remotely, you'll be a part of bringing humanity to business. this role, you'll

Werde Partner der hey contact heroes und arbeite flexibel in spannenden Inbound-Projekten!

Du bist Freelancer mit Erfahrung im Kundenservice und möchtest Teil eines dynamischen Netzwerks werden? Wir suchen engagierte Partner innerhalb der EU, die uns in unseren Inbound-Kundenservice-Projekten unterstützen.

Aufgaben

Was dich erwartet:

• Vielfältige Projekte: Mitarbeit in innovativen Kundenservice-Projekten für spannende Auftraggeber.
• Flexibilität: Du arbeitest von deinem Standort aus – alles, was du brauchst, ist ein abgeschlossener Arbeitsplatz und eine stabile Internetverbindung.
• Eigenverantwortung: Als Freelancer bist du flexibel in deiner Zeiteinteilung und entscheidest selbst, wie du deinen Arbeitstag gestaltest.

Deine Aufgaben:

• Inbound-Kommunikation: Telefonische und schriftliche Bearbeitung von Anfragen – immer mit dem Fokus auf exzellenten Kundenservice.
• Lösungsorientiertes Arbeiten: Du beantwortest Kundenfragen, löst Probleme und sorgst für eine positive Kundenerfahrung.Professioneller Support: Du bist die erste Anlaufstelle für Kunden und arbeitest eng mit unseren internen Teams zusammen.

Qualifikation

Das bringst du mit:

• Standort: Du lebst im EU-Ausland oder hast vor demnächst auszuwandern?
• Erfahrung im Kundenservice: Du hast bereits als Agent oder in einer ähnlichen Rolle gearbeitet.
• Sprachkenntnisse: Du sprichst und schreibst Deutsch auf dem Niveau C1 oder C2 – klar, fehlerfrei und kundenorientiert.
• Kommunikationsstärke: Freundliches Auftreten, lösungsorientiertes Arbeiten und sichere Ausdrucksweise in Wort und Schrift.
• Technische Grundkenntnisse: Du bist sicher im Umgang mit gängigen Tools und Systemen, wie CRM- oder Ticketing-Systemen.Freelancer-Status: Du bist offiziell als Freelancer registriert und kannst innerhalb der EU arbeiten.

Benefits

Warum mit uns arbeiten?

• Partnerschaft auf Augenhöhe: Wir bieten dir spannende Projekte und eine langfristige Zusammenarbeit.
• Faire Vergütung: Transparent und an den Umfang deines Einsatzes angepasst.
• Unterstützung: Du bist Teil eines motivierten Netzwerks, das dir mit Rat und Tat zur Seite steht.Vielfalt: Bei uns erwarten dich abwechslungsreiche Projekte aus unterschiedlichen Branchen.

Interesse?

Dann melde dich bei uns! Sende uns eine kurze Beschreibung deiner Erfahrungen im Kundenservice und deine Kontaktdaten. Wir freuen uns, dich kennenzulernen und dich als Partner in unser Team aufzunehmen!

Let’s make customer service a shared success – gemeinsam mit den hey contact heroes!

Customer.io is hiring a remote Digital Customer Success Program Manager. This is a full-time position that can be done remotely anywhere in Americas.

Customer.io - Power automated communication that people like to receive.

Applications close on August 25, 2025 at 11:59 PM PT.

JOB TITLE:

Support Specialist – Demand (Remote)

ABOUT US:

We're Meowtel.com, the #1 cat sitting app in the U.S., and we’re on a mission to help every cat and cat parent live their best life!

We're looking for self-motivated, English-fluent Support Specialists to join our Demand team and help us deliver an exceptional experience to every member of our community: sitters, customers, and of course, our kitty clients too!

To support our global team, we are currently focusing on candidates located outside of the United States who are able to work U.S. business hours (5AM-6PM Pacific Time).

We're a small, dedicated team with a do-er mentality, and most importantly…we love cats!

This role is not your typical customer service position. It requires confident decision-making, excellent written English, strong verbal skills, and the ability to manage complex, emotional scenarios with professionalism and care. You’ll be supporting users during emergencies and high-stress moments – this is a high-trust, high-accountability role.

This contract is initially offered on an 8-week trial basis. Upon successful completion of Meowtel’s training program and the trial period, candidates may be offered a longer-term contract.

ABOUT THE WORK:

We're a marketplace platform powered by people, so ensuring that we provide excellent and prompt customer support is key to delivering on our Meowtel Promise to our entire community. 

This role is fast-paced, requires strong multitasking and documentation skills, and demands comfort navigating difficult or time-sensitive conversations. Clear, confident communication and strong writing skills are a must, as well as a robust ability to adapt and a willingness to continuously learn new things. 

We’re a remote-first company, with employees currently spanning the U.S., Argentina, Mexico, and the Philippines. We collaborate daily via Slack, Zoom, and Google Workspace. Our team values transparency, warmth, resilience, and creative problem solving. Expect lots of cat GIFs, puns, and occasional meowgaritas at our virtual happy hours (“happy meowers”).

WHAT YOU’LL DO HERE:

• Support our sitter and cat parent community across multiple channels: email, phone, and live chat

• Lead and manage your own support tickets – investigating the issue, communicating with both parties, and documenting the outcome with care

• Respond to high-priority issues such as sitter no-shows, last-minute cancelations, cat health concerns, or safety escalations

• Demonstrate empathy, discretion, and professionalism during stressful or time-sensitive interactions

• Collaborate with other teams to improve internal tools, templates, and workflows

• Provide clear and polished written communications that align with Meowtel’s tone

• Participate in projects and initiatives related to sitter operations, customer education, and support workflows

ABOUT YOU:

• You have at least 1 year of customer support experience and are comfortable handling complex issues (not just password resets)

• You are fluent in English, both written and spoken

• You’re comfortable on the phone and know how to de-escalate challenging situations

• You’re confident using tools like Google Workspace, CRM systems, Slack, Zoom, and virtual phone tools (or can learn quickly)

• You’re detail-oriented, quick with documentation, and excellent at prioritizing in real time

• You’re self-directed and comfortable working independently

• You’re open to feedback and want to grow professionally

• You love cats (this is a non-negotiable) and want to help cat lovers (both parents and sitters) feel supported, safe, and heard

WORK SCHEDULE:

• Daytime shifts (Pacific Time): Typically between 5:00 AM – 6:00 PM Pacific Time

• Shift assignments will vary depending on availability, team needs, and experience

• Full-time (40 hours/week), including at least one weekend day

• Flexibility to support peak periods such as Thanksgiving and December holidays is required

TRAINING SCHEDULE (FIRST TWO WEEKS):

• Start date: Monday, September 29, 2025

• All new hires must be available for full-time weekday training, typically between 8:00 AM – 5:00 PM PT

PAY & BENEFITS:

• Starting rate: $960 USD per month (contractor role)

• Two performance reviews in your first year (at 6 and 12 months), with eligibility for a 0–15% raise

• Annual performance reviews each year after

• Unlimited paid time off (with manager approval)

• Contractor role; must provide your own equipment and workspace

REQUIREMENTS TO WORK:

• Reliable high-speed internet

• Personal laptop

• Quiet, dependable workspace

• Audio equipment (headset or mic) for taking calls

HOW TO APPLY:

Please submit your application by August 25, 2025 at 11:59PM Pacific Time using the following link: https://ztb6m7ir8vm.typeform.com/to/OCoSK4PY

WHAT TO EXPECT NEXT:

• We will review all applications after the deadline

• First-round interviews will be informal video chats with our team

• Second-round interviews are a technical assessment that involve responding to real ticket scenarios

• Final-round interviews will be a conversation with our CEO and/or senior leadership

• We’ll communicate with you at every step so you know where you stand

DIVERSITY & INCLUSION:

We’re a woman-founded and woman-led company and an equal opportunity employer. We welcome applicants of all backgrounds, abilities, and identities.

We look forward to reviewing your application and hopefully welcoming you to the Meowtel team!

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Customer Service and Sales Representative working remotely in Connecticut, New Hampshire, or Maine, you'll be a part of bringing humanity to business. this

Process Street is hiring a remote Junior Customer Support Specialist. This is a full-time position that can be done remotely anywhere in the United States.

Process Street - We help our customers build, document, automate, and track recurring workflows.

Hello! We're Teya.

Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance.

At Teya we believe small, local businesses are the lifeblood of our communities.

We’re here because we don’t believe there’s a level playing field that gives small businesses with a fighting chance against the giants of the high street.

We’re here because we see banks and legacy service providers making things harder for them. We don’t think the best technology or the best service should be reserved for those with the biggest headquarters.

We’re here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us.

Become a part of our story.

We’re looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits.

Your Mission

In the CRM Manager role, your mission is to increase customer lifetime value by creating communication strategy, design and optimisation of our direct communications to customers. You’ll take ownership of CRM campaigns and lifecycle programmes across email, WhatsApp, SMS and our customer-facing applications, partnering with cross-functional teams to drive business impact.

Your Team

Your role is part of the Customer Marketing team which sits in the marketing function within Global Operations at Teya, reporting into the Head of Customer Marketing. The team’s mission is to set the direction and create communication, content and experiences across our 9 market operations which connect to merchant needs, and drives engagement and customer lifetime value with our members through their lifecycle from acquisition to loyalty and retention.

Your Role

• Helps evolve a CRM strategy that improves the customer experience for Teya members, improving our delivery with segmentation, communication design, personalisation, analytics and cross-channel synchronisation through WhatsApp, SMS and through our product experience (including banners, push, content cards and more)

• Owns and leads CRM strategy for one or more key product areas or lifecycle stages, with accountability for performance and iteration

• Creates and manages CRM campaigns in Braze; designing workflows, creating A/B tests, analysing email performance, and optimising campaigns based on data insights

• Supports the launch of new products and features, and activating CRM campaigns to existing members to drive cross-sell of Teya’s product suite, including Business Account, Cash Advance and E-POS

• Supports the conversion of leads generated through our performance marketing campaigns with CRM activity (e.g. lead nurturing, closed lost campaigns) to drive conversion

• Works with our data analysts to define and launch experimental campaigns which drive activation, increased usage and retention with Teya

• Engages our member community to build empathy and understanding (combining with customer data) of communication that can have impact, and collaborates then to create high quality case studies and content

Your Story

• You have at least 5 years' experience in a CRM role, with a strong track record of owning CRM strategies and delivering measurable business impact

• You’re confident leading CRM for product areas or lifecycle stages, and aligning campaigns to wider commercial goals

• You’re an expert user of CRM tools like Braze (journey building, personalisation, segmentation)

• You have strong copywriting skills in English and an instinct for great design

• You’re highly analytical and commercially aware, able to connect CRM performance to broader business KPIs

• You enjoy mentoring others and raising the bar on campaign quality, process and thinking

• You bring a strategic mindset with a bias for action and a collaborative, hands-on approach, with experience briefing or collaborating with product, data and content teams

• You’re highly organised with able to manage end-to-end delivery of campaigns and cross-functional projects

• You’re a great communicator, able to build relationships across teams and lead conversations with stakeholders

• You have a growth mindset with eagerness to learn and a hands-on attitude

• You’re happy to work from our new headquarters in Central London at least 3-days a week

The Perks

• Physical and mental health support through our partnership with WellHub giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps

• Work from our new headquarters, House of Teya, next to Blackfriars Bridge

• Cycle-to-Work Scheme with allowance up to £5,000

• ‘Teya Lime’ Brompton bikes free-to-rent from the office

• Private Health and Life Insurance

• Pension Scheme

• 25 days of Annual Leave (+ Bank Holidays)

• Opportunities to travel to our different offices across Europe

• Regular merchant experiences at our headquarters

• Healthy office snacks and drinks

• Flexible working hours, as long it suits both you and your team

Teya is proud to be an equal opportunity employer.

We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a erse team leads to better ideas, stronger outcomes, and a more supportive workplace for all.

If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.

About the Role

We're looking for a CRM Strategist who knows how to turn messages into movements. This role is for someone who’s both creative and data-minded, someone who sees a lifecycle funnel and immediately thinks of 10 ways to improve it.

You’ll sit on the Growth team and own all things CRM. That includes crafting strategies, shipping campaigns, running A/B tests, and continuously improving how we engage, retain, and grow our users.

This role is about shaping user behavior, nudging smart actions, and driving real business impact.

If you love building experiments, know your way around user segments, and want to help people become confident investors - we’d love to meet you.

What You’ll Do

• Design and execute CRM campaigns across email, push, in-app, and SMS

• Own lifecycle strategy: onboarding, activation, retention, reactivation

• Build and run experiments (A/B, multivariate) to optimize performance

• Work closely with Product, Growth, and Content to align CRM with core initiatives

• Analyze campaign performance and share clear, actionable insights

• Continuously refine user segmentation and behavioral triggers

• Stay close to product changes and customer needs to keep CRM relevant and impactful

Key Outcomes

• Drive measurable lifts in activation, retention, and net deposits

• Improve CRM channel efficiency (CTR, CVR, unsubscribe rates)

• Increase engagement across the lifecycle funnel

• Run and document 2–3 meaningful experiments per month

• Build a CRM experimentation engine that’s repeatable and scalable

• Improve segmentation and personalization logic to reflect user behavior and intent

Essential Skills & Traits

• Stakeholder management -> works well across teams

• Strategic thinking -> plans with the big picture in mind

• Analytical -> comfortable with data and making decisions from it

• Creative -> knows how to grab attention and build narratives

• Curious -> always experimenting, testing, learning

• Growth mindset -> thrives on iteration, not perfection

Nice to Have Skills

• SQL

• Experience using Braze or similar CRM platforms

• Arabic content testing or localization experience

• Background in consumer product or fintech

About Us

For over 10 years, we’ve been helping people start and run their businesses. We run lean and efficient — it’s our ethos: no long boring meetings, no unnecessary layers of management — just focused solutions that makes life easier for customers. Along the way, we’ve built a reputation for service excellence, with more than 28,000 5-star reviews.

We’re now looking for a dependable, independent associate to take ownership of customer service and operations, freeing the founder to focus on building and improving the platform.

Why This Role

You’ll be the first point of contact for customers, supporting them at one of the most exciting stages of their lives — starting a business — while serving as the steady frontline that keeps operations running smoothly so the founder can focus on growth.

What You’ll Do

• Assist customers via live chat, phone, and email platforms.

• Support customers with tasks such as company registration, business name setup, website configuration and business name transfers.

• Handle day-to-day operations and admin.

• Work with external business partners on performance and reporting.

• This role has a rhythm of quieter stretches followed by busy bursts. In downtime, you’ll help refine FAQs, log feedback, and keep things running smoothly — always ready to step in when customers need you.

What We’re Looking For

• Independent — comfortable working directly with the founder in a lean setup.

• Professional communicator — clear, patient, and able to explain simply.

• Trustworthy & reliable — someone we can count on with customers and systems.

• Tech-savvy — quick to learn tools (AI experience is a bonus).

• Calm under pressure — steady when phones and chats overlap.

• Balanced mindset — happy in both busy peaks and quieter stretches.

• Pride in your work — you care about doing customer service well, not just “what’s next.”

• You’re comfortable working solo, managing your own day, and taking initiative without needing close supervision.

Our Values

✨ Ease → Make things simple for customers and for the team.

What We Offer

• This opportunity is for someone who values stability and consistency — it’s steady, long-term work where reliability matters more than constant change.

• Independence and trust — no constant check-ins or micromanagement.

• Laptop**provided** (and internet i.e. Starlink if needed).

• We’re preferably seeking Part-time availability but will happily consider Full-time.

If you’re dependable, thrive in independence, and want a steady role supporting customers at the start of their business journey, we’d love to hear from you.

Solutions Engineer - DACH

The presales mission is to sell better to reduce turn rate and to push for value-driven propositions that solve for customers. 

As a Solutions Engineer, you will partner with the sales organization seamlessly to drive the execution of prospective and expansive deals. You will utilize your technical knowledge to become a trusted partner with sales and services.

What will your day-to-day look like?

• Building and maintaining relationships with sales reps, partners, customers and other internal stakeholders
• Gaining knowledge of HubSpot products for better-proposed solutions
• Understanding customer challenges and how to deliver technical value to meet their business goals and objectives
• Participating and directing projects relevant to presales, sales, and the wider business
• Coaching and mentoring less experienced team members

What do you need to succeed in this role?

• Fluency in written and spoken English & German
• Presales, technical consultant/sales role or similar (3+ years)
• Experience working with internal teams and stakeholders and dealing with external customers 
• You are open to admitting mistakes and believe that actionable feedback is a great way to learn and grow
• You enjoy collaborating with different teams and are motivated to develop yourself
• You have HEART

What are the perks that come with this role?

• Constant learning - HubSpot product is frequently updated and you need to be aware of all the new features.
• Supportive team - your peers and Manager will be there to set you up for success.
• Professional Development - career progression in PreSales, or transitioning to other teams; Mentorship, and Team Lead Programs. 
• Benefits - check out here

We know the__confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.

India Applicants: link to HubSpot India's equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. 

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

• HubSpot Careers
• Life at HubSpot on Instagram

By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.

This is a remote position.

We're Hiring a CRM Marketing Specialist at MyVA Support!

At MyVA Support, we're eagerly seeking a CRM Marketing Specialist, with proficiency in Zoho, HighLevel Marketing and other CRM platforms, to join our forward-thinking team. This role is tailored for those who have a deep understanding of marketing strategies and are skilled in optimizing customer relationship management systems.

Responsibilities:

• Administer and optimize CRM systems to improve business operations, customer relations, and support sales and marketing strategies.

• Design, manage, and refine automated marketing campaigns, focusing on lead nurturing, customer engagement, and conversions.

• Utilize analytics to drive insights into team operations and customer engagement, enhancing productivity and effectiveness.

• Collaborate with various teams to ensure CRM strategies align with overall business objectives.

• Implement and manage integrations with third-party applications, enhancing CRM functionality, with a strong emphasis on using Zapier for automation and integration tasks.

Work Schedule:

Monday to Friday, 8 AM - 5 PM Eastern Time.

Requirements

• Proficiency in marketing automation platforms (e.g., HighLevel Marketing, Zoho, Zapier, Square) and in-depth knowledge of CRM systems.

• Exceptional skills in using Zapier to create and manage complex integrations.

• Bilingual: Proficiency English and Spanish Level- C1.

• At least 2-4 years of relevant experience.

• Robust analytical skills to understand and explain reports.

• Familiarity with HTML, CSS, SQL, or AMPscrip is a PLUS.

• Independent and creative problem-solving abilities, excellent organizational skills, and the capacity to thrive under pressure.

• Understanding of project management principles and methodologies

• Communication and interpersonal skills

• Ability to work independently and as part of a team

• Proficient in Google Suite

Benefits

• The freedom of a 100% remote work setup.

• Competitive salary reflective of experience and qualifications.

• Opportunities for professional growth within the company.

• Weekends off to rest and recharge.

Additional Information

This is a contractor position. The selected inidual will be responsible for their own social security and taxes, in accordance with Colombian legislation.

How to Apply:

If you're passionate about CRM automation and are ready to make a significant impact, we'd love to hear from you. Please send your resume and a cover letter explaining why you're the perfect fit for MyVA Support to https://zurl.to/bPNz?source=CareerSite.

As a Breezy HR Customer Success Agent, you'll use your enthusiasm and empathy to help us troubleshoot, understand, and delight our incredible customer base. With over 60,000 active users, we need your help to maintain and communicate in line with our sky-high standards and ambitious product plans.

We have a unique approach to customer service; giving you a script to follow and expecting robotic output just isn't our style. You can feel free to use your own easygoing voice, and we'll support you with all the resources you need to make sure our customers are well-informed, well-oiled recruiting and hiring machines.

What Am I Going to Do All Day?

This is a full time remote position and we're looking for someone who can work 10am to 7pm EST.

• You know that the best way to answer customer questions is to start from a solid knowledge base, so you’ll get to know and navigate Breezy inside-out and top-to-bottom.

• Since you know it all (and you will!), you'll be helping our customers achieve their goals inside Breezy the majority of the day. You'll be walking them through processes and minor hiccups with patience and a sense of humor, but …

• You know enough to know when you just don’t know. Then it'll be your job to escalate issues further up our little chain of command, or reach out to other teammates for help. You'll recognize when a customer might be a good fit for a demo, or might need some extra tech attention to get their problems solved.

• You'll be tracking your support metrics and hitting (um, blowing past?) goals we set for our customer success team – these are numbers like response time and customer satisfaction (but you can handle that, right?).

• You'll be on the front line, so we expect you to keep eyes out for trends in common issues, and help us develop training programs for future customers.

About You

• This isn't your first rodeo – you should have some experience making customers happy as a primary job function.

• You're enthusiastic and comfy around technology, the SaaS space, and/or recruiting and human resources (if you've got a soft spot for Trello and Intercom, that wouldn't hurt!)

• You're even-tempered (dare we say … breezy?), but not passive. We want you to see problems or projects and tackle them head on, but we need you to be kind and professional about it.

About Breezy HR

• Breezy is a web-based, end-to-end recruiting platform and applicant tracking system to help teams attract & hire great employees with less effort.

• Grrrrreat benefits.

• Inside, we're a small, agile team chock-full of awesomeness and we're growing fast.

• Working here is completely unlike anything you'll find in Jacksonville or anywhere in the country... in a very good way. You'll love it.

Udacity is hiring a remote Senior Customer Success Manager. This is a full-time position that can be done remotely anywhere in Germany.

Udacity - Advance your career with online courses.

Mural is hiring a remote Customer Success Manager. This is a full-time position that can be done remotely anywhere in the United States.

Mural - Online brainstorming, synthesis and collaboration.

ClassDojo is hiring a remote Dojo Tutor Support Agent. This is a full-time position that can be done remotely anywhere in Philippines.

ClassDojo - Build wonderful classroom communities with parents and students.

This is a remote position.

Embrace Software Inc. is seeking a CRM Implementation Specialist to join the Embrace Go to Market team. In this role, you will be instrumental in helping organizations seamlessly integrate their operations, processes, and systems during mergers and acquisitions (M&A) and post-acquisition phases.

Reporting to the CRM and Sales operations Lead, this high-growth, high-visibility position involves collaboration with CEOs and COOs of companies acquired by Embrace. Additionally, you will gain valuable insights into hyper-growth strategies by working closely with Embrace's CEO’s office on special corporate initiatives.

Key Responsibilities:

• Lead the CRM implementation post-acquisition, ensuring a smooth transition that aligns with strategic objectives.

• Hands-on experience in handling major CRM end-to-end Implementation, a solid understanding of the functionality of various CRM.

• Lead requirement gathering meetings to ensure comprehensive input from stakeholders, with a deep understanding of the business requirements.

• Optimize M&A sales pipeline and streamline process improvement through expert knowledge in workflow automation.

• Supervise the M&A BizDev team, providing support in their daily activities to ensure a smooth transition of CRM activities.

• Facilitate marketing outreach by providing a platform for executing marketing campaigns for both M&A efforts and portfolio companies.

• Strong hands-on knowledge of data visualization.

• Evaluate different software platforms and tools to facilitate improvements in the operations of M&A as well as in the portfolio company.

• Handle the hypercare post-implementation with a shorter turnaround time.

• Collaborate with the digital marketing team to manage lead and opportunity flow, analyze website traffic, and identify demand-generating channels. Additionally, support the transition from the old website to the new website.

• Work collaboratively with cross-functional teams to design and implement new processes and procedures aimed at improving productivity and obtaining greater visibility into the business.

• Manage and mentor junior team members, providing guidance and support throughout the implementation process.

• Proficiently utilize process mapping and documentation tools to streamline workflows and enhance efficiency.

Requirements

• Bachelor’s degree in Engineering or MBA in a related field.

• 3-5 years of relevant experience in Process Improvement or Business Consulting or Software Implementations.

• Experience in using or implementing ERP such as CRM (Salesforce, Hubspot, Zoho), Email Campaign tools, Demand generation tools & Google Analytics will be an added advantage.

• Exceptional interpersonal and communication skills and ability to work effectively with a variety of teams and leaders at all levels.

• Strong Excel skills, including experience with formulas, Pivot Tables etc.

• Experience with data cleansing, validation, and reconciliation processes is a plus.

• Excellent problem-solving skills, and analytical skills with the ability to translate business requirements into software functionality.

• Knowledge of marketing and sales concepts, inbound and outbound marketing, and market research is a plus.

• Ability to work under less supervision.

• Proactive and eager to take on challenging tasks.

Benefits

• Competitive salary, structured based on Indian working hours.

• Comprehensive training and mentorship programs for skill and knowledge enhancement.

• Opportunities for career advancement and professional development.

• Experience collaborating with a erse, global team within a remote work setting.

About Hightouch

Hightouch’s mission is to empower everyone to take action on their data. Hundreds of companies, including Autotrader, Calendly, Cars.com, Monday.com, and PetSmart, trust Hightouch to power their growth.

We pioneered the Composable Customer Data Platform (CDP), which lets companies use their own data warehouse to collect, prepare, and activate customer data for marketing personalization and business operations. Our new AI Decisioning platform goes a step further,  allowing marketers to set goals and guardrails that AI agents can then use to personalize 1:1 customer interactions. Traditionally, only technical teams had the skills to access and use customer data. With Hightouch, every business user can deliver personalized customer experiences, optimize performance marketing, and move faster by leveraging data and AI across their organization.

Our team focuses on making a meaningful impact for our customers. We approach challenges with a first-principles mindset, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals. 

What else? We’re based in San Francisco but have team members all over the world. Our Series C put us at a $1.2B valuation, and we are backed by leading investors such as Sapphire Ventures, Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital.

About The Role 

As a Technical Solutions Account Manager in our EMEA region, you will become the bridge between Hightouch and our largest Fortune 5000 customers. You will oversee the entire customer journey starting from kick-off to onboarding to continued customer success and finally, increased adoption. You are a product expert and will leverage your knowledge to ensure our Enterprise customers understand and utilize the Hightouch platform to its fullest extent and beyond.

In this role, you strive to understand customer requirements and issues at the molecular level. No matter your background, you have a natural curiosity to uncover a customer’s use case and help navigate to the most elegant and efficient solution. Fundamentally, you are enamored with how a company can utilize data to its fullest extent. Utilizing this curiosity and knowledge, your goal is to guide the customer into their ideal future state as well as guide the innovation of the Hightouch platform as well.

What You’ll Do

• As a critical member of the Customer Success team you will be responsible for the retention and expansion our largest Enterprise customers
• You will be part of a team that will work closely with Sales to strategize on how to increase the adoption of Hightouch within large organizations
• From a technical perspective, your primary responsibilities will be to deliver a timely and organized onboarding for customers through effective project management, ensure customers see the full value in Hightouch’s products, and advise on technical best practices
• Provide customers with clear proactive technical guidance and expertise across all our products
• Collaborate with Customer Support, Engineering, and other teams to assist with technical escalations
• Contribute towards the success of the Hightouch platform by surfacing use cases and problems to Engineering that push our product to the next level

What We're Looking For

• 5-10 years of experience in a client facing and / or technology focused role where business experience and technical acumen was combined
• Experience managing and executing technical projects with a customer-first attitude and a strong sense of empathy
• Excellent project management and communication skills
• Proven ability to quickly learn new technologies and understand complex systems (APIs, databases, reporting tools, etc.)
• Strong troubleshooting and problem solving skills with a continuous desire to improve your technical acumen
• Ability to collaborate cross functionally with different teams and types of people
• Ability to work under pressure, deadlines and navigate unexpected roadblocks with ease
• Proficiency of spoken and written English

The salary range for this position is 160,000-200,000 (80/20 split variable) USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.

If you love talking to people and can win trust within seconds, keep reading—this role was made for you.

About the Role

You’ll spend your days calling homeowners, building genuine rapport within moments, and identifying those ready to take the next step. This isn’t just about dialing numbers—it’s about making meaningful connections quickly and consistently.

About You

You thrive on connection and love striking up conversations—even with strangers. Making calls energizes you, and people trust you quickly. You’re a great listener who picks up on cues and adapts your approach to make others feel heard.

You build rapport fast and stay focused on the goal. Rejection doesn’t faze you. You’re consistent, self-driven, and keep your energy up, even with repetitive tasks. No micromanagement needed—you get things done.

Compensation

• Base Pay: $1,040–$1,364/month (depending on performance)
• Bonuses: Earn up to $200/month through key performance metrics

Benefits

• Flexible break times: Choose your preferred working hours between 8:30 AM and 5:30 PM EST—just make sure you’re present for all team meetings.
• 100% remote: Work from the comfort of your home—no commute, no dress code.
• Performance bonuses: Generous bonus structure based on consistency, lead quality, and call performance.
• Growth opportunities: We prioritize internal promotions and role development.
• Company culture rooted in growth and purpose.

What You’ll Be Doing

Your mission is to generate high-quality leads for our acquisitions team. Your day starts at 8:20 AM EST with a quick team huddle, then you’ll spend most of your time in Calltools, dialing and qualifying prospects.

You’ll make at least 262 calls a day, engage those who answer, and live transfer qualified leads to our sales team. You'll also log each call accurately to keep the system updated.

Mondays and Wednesdays begin with team trainings—calling strategy on Monday, mindset on Wednesday—to keep your skills sharp. Work hours are Monday through Friday, 8:20 AM–5:20 PM EST, with two paid breaks.

We are a U.S.-based company seeking a proactive, detail-oriented Virtual Assistant located in Latin America to support our team during U.S. business hours. This is a long-term role for someone who communicates clearly, stays organized, and follows through.

Main Responsibilities

· Make and receive business calls in English (customer service, vendors, follow-ups).

· Respond to emails and messages promptly and professionally.

· Schedule appointments, manage calendars, and track tasks to closure.

· Prepare documents, handle data entry, and maintain accurate records.

· Communicate clearly and courteously with clients and vendors.

· Assist with other administrative tasks as assigned by management.

Requirements

· Located in Latin America (Colombia, Mexico, Argentina, Peru, Ecuador preferred).

· Fluent English (spoken and written); confident and professional on the phone.

· 1+ year of experience in customer service, executive assistance, or administrative support.

· Able to work full-time during U.S. business hours (EST/CST).

· Reliable high-speed internet and a quiet, professional workspace.

· Proficiency with Google Workspace (Docs, Sheets, Calendar), Zoom, and email management.

Compensation & Benefits

· $800 – $1,200 USD per month (depending on experience).

· Paid monthly via bank transfer, PayPal.

· Long-term position with growth opportunities and performance-based increases.

How to Apply

Please send the following to [email protected]:

1. Your CV (English version).

2. A short voice recording (1–2 minutes) introducing yourself in English.

3. Your current city/country and an internet speed test result (link or screenshot).

4. Your preferred start date and availability.

Email Subject Line

Virtual Assistant – [Your Name] – Latin America

Thank you for your interest! Only shortlisted candidates will be contacted.