Title: Customer Service Specialist II

Location: USA NY Menands

Full Part/Time: Full time

Job Req: RQ208473

Type of Requisition: Regular

Clearance Level Must Currently Possess: None

Clearance Level Must Be Able to Obtain: None

Public Trust/Other Required: None

Job Family: Contact Center

Job Qualifications:

• Skills: Call Support, Customer Inquiries, Customer Relationships, Oral Communications, Phone Calls (Inactive)
• Certifications: None
• Experience: 2 + years of related experience

US Citizenship Required: No

Job Description:

CUSTOMER SERVICE SPECIALIST II

Seize your opportunity to make a personal impact as a Customer Service Specialist II supporting the New York State Department of Health Medicaid Management Information System (MMIS) program. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.

At GDIT, people are our differentiator. As a Customer Service Specialist II you will help ensure today is safe and tomorrow is smarter. Our work depends on Customer Service Specialist II joining our team to provide support via the telephone and/or Internet to resolve routine issues and respond to customer inquiries.

You will be answering inbound phone calls from Medicaid Providers for billing or enrollment. These calls are not scripted; there is knowledge to be learned to understand and help the providers with their Medicaid claims.

HOW A CUSTOMER SERVICE SPECIALIST II WILL MAKE AN IMPACT

• Takes and processes transactions by telephone, internet and correspondence from customers and representatives
• Enters and maintains database records of customer profiles and prepares and maintains status reports
• Acts as liaison for customers
• Maintains knowledge of company products and customer service processes

WHAT YOU'LL NEED TO SUCCEED:

• Required Experience: 2+ years of customer service experience

• Required Technical Skills:

• Strong Microsoft Office skills (Word, Excel, PowerPoint)

• Required Skills and Abilities:

• Strong telephone and verbal communication skills

• Customer focus and adaptability to different personality types

• Ability to multi-task and manage time effectively

• Location: Hybrid and on-site at Riverview Center, Menands, NY

The likely hourly rate for this position is between $16.15 - $21.85. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

None

Telecommuting Options:

Hybrid

Work Location:

USA NY Menands

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

Equal Opportunity Employer / Iniduals with Disabilities / Protected Veterans

Title: Virtual Design - Chat Consultant

Location: Las Vegas United States

Job Description:

Virtual Design Chat Consultant - Work from Home!

Applicants must reside from: Alabama, Arizona, Arkansas, Colorado, Connecticut, Florida, Georgia, Idaho, Kansas, Maryland, Minnesota, Mississippi, Nevada, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Utah, Virginia, or Wisconsin

Why you and why us?

Are you interested in assisting our customers on a new online platform? Do you have excellent multi-tasking skills and are comfortable handling multiple customers at once? Does the idea of utilizing your design expertise to help our customers create their dream homes excite you? Then being a Chat Response associate on our Design Team may be the perfect fit for you! In this fast-paced position, the Online Chat Representative will monitor a web-based chat console and respond to chat requests via instant messaging from consumers shopping on various clients' websites. These are customers who are in the shopping process for major purchases such as furniture. You will specifically focus on chats to support the Design team by assisting our customers with creating their dream space and closing the deal on their design purchases.

What Benefits do you offer?

• 40% Discount on most merchandise!
• Fun contests / rewards and recognition programs
• Paid Training from the comfort of your home
• Internal promotional opportunities. Based on position requirements and tenure, this can occur within the first 60 days if interested
• Pay = $19.00/hr compensation may differ due to inidual state wage requirements

Essential Functions: The nuts and bolts

• Troubleshoot, answer text chats and respond within 5 seconds to live chat requests
• Multi-task by handling 2 to 5 chats at once, and seeking multiple pieces of information while maintaining fluid conversations
• Work closely with other departments to resolve issues including but not limited to service calls for all brands
• Assist with developing written customer responses
• Promptly identify, research, and resolve visitor requests using the Internet, OMS, and CCUI
• Project a professional company image through text chat interaction
• Provide visitors with product or service information
• Promote Williams-Sonoma, Inc products and/or services in a positive way
• Categorize and assign chat sessions appropriately
• Perform other duties assigned

Qualifications: What you need to apply

• 3+ months Design experience Required
• High School Diploma or GED
• Attention to detail with a superior customer service attitude
• Maintain confidentiality and professionalism at all times
• Strong professional written communication skills with the ability to multi-task and correctly interpret customer requests
• Strong written communication skills are required
• Enjoy working independently with excellent problem-solving and decision-making skills
• Good self-management and motivation
• Strong interpersonal skills
• Computer Savvy / Internet Research ability
• Must be experienced with instant messaging
• Ability to navigate websites and multiple systems while maintaining multiple written conversations
• Computer literate with the ability to type minimum 35 wpm
• Practice active listening skills
• MUST be confident to communicate in English (written and verbal)

Important Facts: MUST HAVE THESE FOR CONSIDERATION

• Ability to complete mandatory paid training for 4 weeks - 100% attendance is required
• Confirm that you have the equipment requirements listed below. This will be asked throughout the interview process and could affect employment status if not met

Technology Requirements Overview:

In order to work from home, our agents must have their own full-size or all-in-one desktop personal computer, or a traditional laptop personal computer that meets the minimum specifications listed in the sections below.

Devices not acceptable:

Tablet-based/convertible personal computers (i.e. - Microsoft Surface, Surface Book), Chromebooks, Steam Decks and mobile phones (unless needed for two-factor authentication) are not acceptable.

Operating Systems:

• Windows 10 Home, Windows 10 Pro, or Windows 10 Pro for Workstations
• Windows 11 Home, Windows 11 Pro, or Windows 11 Pro for Workstations
• Mac IOS 12 or newer

What if I have an Education or Enterprise edition of Windows?

Education and Enterprise editions are not licensed for inidual use (these licenses would be owned by a larger organization).

What if I am using a Windows Insider version of Windows?

Versions of Windows provided via the Windows Insider program are not considered stable versions of Windows, and are therefore not suitable for production use. Support will only be provided on stable, main release versions of Windows.

What if I am using an older version of Windows?

We do not support Windows 95, 98, ME, 2000, XP, Vista, Windows 7, Windows 8 or Windows 8.1.

What kind of software do I need?

A PC that is fully updated with all current windows AND all optional updates, as these are device specific for your system and can affect Audio and other performance if not updated.

What antivirus protection do I need?

You must have an anti-virus program running on your computer. Microsoft Defender is sufficient and already installed on most Windows based computers.

Web Browser:

Our systems work best using Google Chrome. Other browsers may not work. If this is the case, we will ask you to install Chrome.

Processor:

Random Access Memory (RAM):

• 6 GB RAM or higher, but we recommend 8GM or higher to support the work environment.

Internal Storage:

You must have enough free space available to both install needed systems and run these systems effectively.

Display/Monitor:

Minimum Optimal Screen Resolution:

• 1920x1080

Devices and peripherals needed:

• External mouse* (wired preferred)

• Keyboard (wired preferred)

• Webcam (will be utilized for Training and meetings)

• USB headset* (wired required - wireless/Bluetooth headsets NOT acceptable)

• "Unified Communications" type headset

• "Gaming" headsets if they meet requirements

• We highly recommend you have the following headsets for best results during your employment.

• Plantronics Blackwire 3210/3220

• Jabra Evolve 20 UC

• Other recommendations will be included in the system requirements documentation provided later in the process

• Headset models NOT supported

• MPOW

• Cyber Acoustics

• Logitech H390 (with windows 11 based computers)

• NUBOW

• We do not recommend using built-in laptop trackpads

Your system's internet speed will be tested using our System Checker during the pre-hire process and throughout employment as needed. If you choose, you may examine your speeds at http://speedof.me , however that will not be an official evaluation of your connection. Internet based speed tests measure speeds to your residence, and may not be indicative of actual speeds to your computer.

Title: Health Promoter - Las Vegas

Location: Las Vegas United States

Job Description:

UNITE HERE HEALTH serves 190,000+ workers and their families in the hospitality and gaming industry nationwide. Our desire to be innovative and progressive drives us to develop impactful programs and benefits designed to engage our participants in managing their own health and healthcare. Our vision is exciting and challenging. Please read on to learn more about this great opportunity!

The Health Promoter is deeply involved at the member level, where our organization prides itself on being personally connected to the worksites and members we serve. Our Health Promoter team will do outreach, working closely with the union employees to educate them about available benefits, and helping them recognize opportunities within those benefits to serve themselves and their dependents' medical needs. The Health Promoter team will primarily do this by recruiting volunteer leaders called Health Ambassadors, who are employees of the local union shops and are leaders among their peers.

The HP team, in conjunction with the Ambassadors, encourages and empowers the members to become active in their healthcare and become their own health advocates. Health Promoters are field (office, worksites) heavy, with approx. 4 days per week field as well as local (mostly) travel for events.

Come and be a part of an organization whose mission is to offer and develop impactful programs and benefits for its members, who are largely comprised of our country's underserved and immigrant population. Come and make a difference in the lives of these Las Vegas communities!

ESSENTIAL JOB FUNCTIONS AND DUTIES

• Educates participants on the Fund's benefits, eligibility rules, programs and tools

• Empowers participants to become better users of healthcare, including regularly seeing a PCP and following preventive screening guidelines

• Develops union member leaders (shop stewards) to become Healthcare Ambassadors, able to:

• answer co-workers' questions about the Fund's benefits, eligibility rules, programs or direct them to the appropriate resource to obtain answers;

• teach co-workers how to use tools like provider finders, the UHH mobile app and website portal;

• assist co-workers with online enrollment;

• identify co-workers for self-management and care coordination programs and connect them to Fund staff; and

• provide feedback on participants' experience

• Works closely with Ambassadors on leaves of absence, including:

• providing training on benefits, enrollment, Fund tools and HIPAA compliance;

• acting as a subject matter expert for Ambassador questions; and

• overseeing Ambassador productivity

• Arranges and facilitates group programs, Ambassador meetings, biometric screenings and other outreach events

• Assists the New Membership Department with new and open enrollments

• Identifies candidates for self-management programs and care coordination and then connects them to MCM Navigators; assists MCM Navigators and Fund clinical staff reach participants when requested

• Meets with participants and Ambassadors at their worksites, homes, union offices, and Fund offices where applicable

• Reviews data to determine priority targets for program outreach

• Documents outreach and engagement outcomes with participants in documentation system (Salesforce/CarMa) as applicable

• Maintains a good working relationship and effective communication both within the department and with other departments

• Provides feedback to management regarding concerns and suggestions identified through interactions with participants

• Meets goals set by supervisor; contributes ideas to plans and ways to achieve department goals

• Exemplifies the Fund's values in leading and fostering a respectful, trusting, and engaged culture of inclusion and engagement

ESSENTIAL QUALIFICATIONS

• 2 ~ 3 years of related experience at minimum
• Working knowledge and experience in healthcare, service sector labor unions, healthcare community organizing, healthcare customer service and/or health outreach and education
• Associate's degree or equivalent work experience required
• Strong relationship building skills; ability to connect with others on a personal level
• Strongly Preferred fluency (speak and write) in Spanish
• Valid driver's license, car, auto insurance, and ability to use public transportation
• Customer service, active listening and great follow-up skills
• The ability to travel up to 50-70% of the time (mostly local field work)

Salary range for this position: Salary: $58,300 - $72,900. Actual base salary may vary based upon, but not limited to: relevant experience, qualifications, expertise, certifications, licenses, education or equivalent work experience, time in role, peer and market data, prior performance, business sector, and geographic location.

Work Schedule (may vary to meet business needs): Monday~Friday, 7.5 hours per day (37.5 hours per week) as a field heavy, hybrid position. The shift is 8-4pm but may require flexibility. Local (mostly) travel up to 4 days a week is a normal average.

We reward great work with great benefits, including but not limited to: Medical, Dental, Vision, Paid Time-Off (PTO), Paid Holidays, 401(k), Short- & Long-term Disability, Life, Pension, AD&D, Flexible Spending Accounts (healthcare & dependent care), Commuter Transit, Tuition Assistance, and Employee Assistance Program (EAP).

#LI-Hybrid

Title: Customer Support Specialist

Location: Helena United States

Job Description:

MISSION STATEMENT:

Empowering all Montanans through work and opportunity.

DLI CORE VALUES:

• Responsiveness
• Respect
• Integrity
• Excellence
• Cohesiveness

It's about the people and the impact we make in our communities every day. We are proud of our open, team-based, supportive, and collaborative work environments. Learn more about DLI here.

BENEFITS:

Being able to enjoy the quality of life in the beautiful state of Montana is one of the benefits you will love about this opportunity! Our mountains, waterways and open spaces provide not only beautiful scenery but year-round recreational opportunities including hiking, camping, biking, fishing, boating, hunting, skiing and snowmobiling. Montana boasts a high-quality education system and a variety of entertainment including fairs, rodeos, and theaters. Read more about our great state here.

See our other incredible benefits here. These are some of our benefits just to name a few:

• Work/life balance with hybrid schedules or partial telework may be available within the state of Montana.
• 38 paid days off a year including vacation, sick leave and holidays.
• Military leave: You'll get up to 15 days of military leave with full pay.
• Longevity raises with continuous service, as well as any negotiated market increases and state statutory raises.
• Health, dental, vision, life insurance coverage, flexible spending accounts, EAP - click here to learn more.
• Free telehealth and access to free employee medical clinics through our medical plan - click here to learn more.
• Choice between two retirement plans with an employer contribution between 8.73% - 9.07% of your annual salary. A third optional 457(b) deferred compensation plan is also available. - Click here to learn more.
• Public Service Loan Forgiveness- Employment with the State of Montana may qualify you to receive loan forgiveness- click here to learn more!
• Career progression, training opportunities and room for professional growth.
• State employee discounts at various businesses across the state.

This position may be covered by a Voluntary Employee Beneficiary Association (VEBA)

JOB DUTIES:

As a Customer Support Specialist, you will:

• Provide high quality customer service and support to Montana Employers and Third-Party Administrators.
• Respond to customer inquiries via phone, email and secure web messaging.
• Research, analyze, and answer technical troubleshooting inquiries for UI eServices for Employers
• Collaborate with ision, department and other agency staff on multiple regulatory and technical service offerings.
• Support the filing of UI reports and payments using multiple electronic tools and file types.
• Assist in the collection of delinquent quarterly reports.

KNOWLEDGE, SKILLS AND ABILITIES:

If you are the right person for this opportunity, you will have the following knowledge, skills or abilities:

• Analyze and comprehend - Statutes, rules, policies, correspondence, documents.
• Customer Service - Listen, understand and find solutions for customers.
• Good written and verbal communication - In person, phone, Teams, email. Ability to explain issues and requirements to customers.
• Problem-solving - Understand problems and use critical thinking to find effective solutions
• Proficient with technology/programs - Computers, Microsoft office, navigating websites, etc.
• Attention to detail, organized, and time management - Ability to meet deadlines, track, and process correspondence/documents timely from multiple sources such as emails, calls, voicemails, databases.
• Adaptable - Manage changes to technology/programs.
• Work in a team environment.

MINIMUM QUALIFICATIONS

Candidates with a strong mix of the attributes listed in the above Knowledge, Skills and Abilities (KSAs) in the fields of Business Administration, Customer Service, Collections or a similar field are desired. Candidates may demonstrate competency in the KSAs through at least 4 years directly related experience, formal education (including certificates, credentials, or degree-based programs), or a combination of both. Candidates should clearly describe how their experience and education meet the identified KSAs and provide examples in their cover letter that demonstrate their qualifications.

HOW TO APPLY FOR THIS OPPORTUNITY:

A complete state application is not required; however, you will need to initiate the application and attach the resume, cover letter or other required documents at time of application to be considered for this position. Resume will auto fill the application, but the application will not be scored or reviewed.

Failure to attach the cover letter and resume will result in your application being considered incomplete and will not be considered further. Materials submitted but not requested will not be considered in the selection process.

Tip: When attaching your resume, cover letter or other required documents you must mark the attachments as "RELEVANT" or we will be unable to view your documents.

Required application materials:

• Cover Letter - Your Cover Letter should explain how your experience and education meet the identified Knowledge, Skills, and Abilities, with examples that demonstrate your qualifications.
• Resume - include all work experience you have held that would help you qualify for this position, including duties, dates of employment.

Only online applications will be accepted. By applying online, you can receive updates and monitor the status of your application.

All documents for Veteran or Disability preference must be received or date stamped by the closing date. You will receive an application confirmation email with instructions on acceptable preference documents and how to submit such documents.

If you need an accommodation with the application process, please contact the HR office.

Title: Senior Market Facing Underwriter, Middle Markets

Location: Los Angeles CA United States

ID: 126543

Job Description:

Zurich Middle Markets has delivered double-digit growth over the last four consecutive years, and we strive to exceed that growth in the years ahead! We've been committed to assembling a team of dedicated Middle Market leaders and underwriters who understand this space very deeply and who grasp the unique challenges of the various industry segments and the inidual customers we serve. We are looking to add to our team in Los Angeles, CA and hire an experienced Market Facing Property & Casualty Underwriter.

In this role, you will serve as a customer advocate with a focus on improving the customer experience by understanding their unique risks and offering the best end-to-end solution for their Property & Casualty insurance needs. This role will require you to be visible in the marketplace to meet with our agents and brokers and be in the office 3 days a week.

As a Market Facing Middle Markets Underwriter you will handle complex new and renewal Middle Markets business and serve as a Subject Matter Expert on the team. As a member of Zurich's Underwriting Team, you will enjoy the opportunity to fully apply and hone your underwriting and marketing skills while building relationships with Select Brokers in the LA region. This is an exciting time to join Middle Markets at Zurich!

What you can expect in a Market Facing, Middle Markets Underwriting position at Zurich:

• You will develop and maintain relationships with broker partners and customers across all industries in support of business objectives.
• You will leverage your Property and Casualty underwriting acumen across risk assessment, exposure evaluation and pricing to generate and maintain a profitable book of new and renewal business.
• You will work collaboratively across business units including but not limited to; claims, finance, risk engineering, actuary, and technical underwriting while gaining extensive knowledge in a growing and innovative industry.
• You will be empowered to use your technical underwriting, negotiation and interpersonal skills to grow and develop relationships with preferred distribution partners in an assigned territory.

This role will be filled at either the Mid-Senior or Senior Level. The hiring manager will determine the appropriate level based upon the selected applicant's experience and skill set relative to the qualifications listed for this position.

Mid-Senior Underwriter Basic Qualifications:

• High School Diploma or Equivalent and 3 or more years of experience in the Underwriting or Market Facing area.

OR

• High School Diploma or Equivalent and 6 or more years of experience in the Claims or Underwriting Support area

OR

• Zurich Certified Insurance Apprentice including an Associate Degree and 1 or more years of experience in the Underwriting or Market Facing area

OR

• Zurich Certified Insurance Apprentice including an Associate Degree and 4 or more years of experience in the Claims or Underwriting Support area

AND

• Knowledge of Property and Casualty lines of business and the legal and regulatory guidelines
• Knowledge of time restraints for quotes on new and renewal business
• Experience with Microsoft Office

OR

Senior Underwriter Basic Qualifications:

• High School Diploma or Equivalent and 5 or more years of experience in the Underwriting or Market Facing area.

OR

• High School Diploma or Equivalent and 10 or more years of experience in the Claims or Underwriting Support area

OR

• Zurich Certified Insurance Apprentice including an Associate Degree and 3 or more years of experience in the Underwriting or Market Facing area

OR

• Zurich Certified Insurance Apprentice including an Associate Degree and 8 or more years of experience in the Claims or Underwriting Support are

AND

• Knowledge of Microsoft Office
• Experience working on time restraints for quotes on new and renewal business
• Experience working in a team environment

Preferred Qualifications:

• Bachelors Degree
• Strong verbal and written communication skills
• Microsoft Office experience

At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education. The combined salary range for this position is $85,500.00 - $185,200.00.00 The proposed salary range for the Mid-Senior level is $85,500.00 - $140,000.00, with short-term incentive bonus eligibility set at 10%. The proposed salary range for the Senior level is $113,100.00 - $185,200.00, with short-term incentive bonus eligibility set at 15%.

As an insurance company, Zurich is subject to 18 U.S. Code § 1033.

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and iniduals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are erse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. 

Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. 

Location(s): AM - Los Angeles

Remote Working: Hybrid

Schedule: Full Time

Employment Sponsorship Offered: No

Linkedin Recruiter Tag: #LI-WL1 #LI-ASSOCIATE #LI-HYBRID

Nearest Major Market: Los Angeles

Title: Registered Nurse (RN) - Transfer Center Specialist

Location: Work at Home - Any State

Job Description:

Thank you for considering a career at Conduit Health Partne****rs!

S****cheduled Weekly Hours:

36

Work Shift:

All Work Shifts (United States of America)

The RN Transfer Center Specialist coordinates patient transfer logistics using workflows identified by client to assist with patient acceptance and bed placement. This RN understands cases are related to ensuring patient care is accepted in an environment that can facilitate a higher level or care or capability as well as continuity of care. Performs functions based on defined standards of performance and practice to meet or exceed operational expectations. The position works collaboratively to foster relationships with referring facilities, physicians, and hospital staffs in representation of Conduit Health Partners Mission and Values. Works closely through collaboration with clinical, medical staff and leadership teams to identify, trend, and report barriers to patient access and throughput. Professional, clinical standards, policy and evidence-based research will guide practice and service delivery. Participates in professional development, peer development and evaluation as well as shared leadership. Assistance with data collection for quality purposes will be expected​.

This is a full-time, Mid Shift Position - 11am - 8:30pm EST

Every other weekend & Holiday requirement.

*Hours subject to change based on need of operations

Essential Job Functions

• Coordinates functions to identify appropriate level of care, accepting provider, consultation, and access from all potential referral sources to include but not limited to hospitals, clinics, extended care facilitates, and physician offices to initiate acceptance and expedite decision making relative to a potential access, Focusing on quality, safety and efficiency. 

• Works directly with clinicians at each client facility to ensure communication of accurate clinical presentation, timely access, appropriate bed assignment, and accurate patient information documentation to assist with an appropriate destination plan of care at receiving facility using critical thinking, clinical decision making as well as established workflows. 

• Proficient in EHR data entry, telephony systems, office systems as required to support operations, ensuring accurate, timely data entry, protection of PHI.   

• Uses problem-solving skills to make recommendations that promotes the best potential patient outcome based on clinical information, patient and / or physician preferences, and the capability / capacity of both transferring and receiving facilities.  

• Utilizes effective and professional communication to act as liaison on behalf of patient and client facilities between physicians, hospital staff, and outside agencies.  

• Monitors inidual and team compliance and performance. Implements and supports process change to ensure compliance with regulatory and quality initiatives. 

• Demonstrates knowledge of regulatory components to include but not limited to EMTALA, Ethics and Compliance, quality initiatives, and HIPAA. Reports risks related to safety, compliance as well as operational inefficiencies using defined Chain of Command in a timely manner and offers recommendations for resolution or improvement if applicable. 

• Works directly with providers and other healthcare providers at each client facility as well as client footprint facility to ensure timely acceptance and access to appropriate level of care/bed assignment using applicable workflows. 

• Participates in process improvement, professional development, and peer review.  

• Maintains active RN licensure within the states transfer center services are provided.  

• Responsible for other tasks and analysis as requested /directed.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. 

Licensing/Certification 

• Active Registered Nurse (RN) – Required

• Active multistate/compact registered nurse (RN) licensure - Required (if applicable based on state of residence)

Education 

• Associate Degree of Nursing or diploma (ADN) - Required  

• Bachelor’s degree of nursing (BSN) – Preferred

Work Experience 

• 1 year of acute care experience – Required.  

• 3+ years of acute care experience – preferred 

• Healthcare contact center – preferred

Training 

• Epic electronic health record – preferred

• Genesys contact center – preferred

IT Requirements

Minimum internet speed of primary and secondary work locations is:

• Download speed of 100Mpbs

• Upload speed of 20Mbps

Office Setting

Must have a designated workspace with a locked door, per HIPAA regulations.

Skills 

• Customer Service oriented

• Microsoft Office Tools (Outlook, MS Teams, Excel, Word, etc.)  

• Technology savvy  

• Multitasking  

• Review & interpret patient transfer case information.  

• Escalate/Inform regarding patient status changes.  

• Record tasks and conversations regarding patient transfer. ​ 

• Attention to detail. 

• Acceptance of authority 

• Critical thinking 

• Communication with clinical care team members  

• Teamwork 

• Active listening 

• Relationship building 

• Agility and adaptability  

• Excellent oral and written communication skills  

• Performance driven.

Conduit Health Partners is an equal opportunity employer.

Many of our opportunities reward* your hard work with:

• Comprehensive, affordable medical, dental and vision plans
• Prescription drug coverage
• Flexible spending accounts
• Life insurance w/AD&D
• Employer contributions to retirement savings plan when eligible
• Paid time off
• Educational Assistance
• And much more

*Benefits offerings vary according to employment status.

Department:

SS Conduit Health - Transfer Center

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a__ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer.

Title: Senior Care Manager (may underfill as Care Manager) (ADRC Specialist)

Location: Health and Human Services

Job type:  Hybrid

Job Description:

SALARY RANGE

$26.69 - $40.88

WORK ASSIGNMENT DETAILS

Waukesha County’s Department of Health and Human Services is seeking an experienced and compassionate ADRC Specialist to fill a vacancy in the Aging and Disability Resource Center (ADRC).  The primary purpose of this program in the ADRC is to facilitate the delivery of Resource Center Program services to older adults, adults with disabilities, and their caregivers an atmosphere of respect, compassion and confidentiality. We are committed to providing information and assistance to all iniduals contacting the call center. When needed will further assist in determining the needs of consumers and identifying options available to them by conducting comprehensive needs assessments which includes determining eligibility for Wisconsin’s Adult Long-term Care programs.

We welcome you to view a brief video to learn more about the Aging and Disability Resource Center Join the Waukesha County ADRC Team!

Join our dedicated team as an ADRC Specialist, where you have the opportunity to make a positive impact by:

• Enhancing quality of life for adults with disabilities, older adults and their caregivers.
• Working hand-in-hand with consumers to evaluate their unique situations and provide options for next steps.

Essential Duties and Responsibilities

• Information and Assistance via a Call Center: Provide invaluable information and assistance to adults with disabilities, older adults and their caregivers.
• Consumer Engagement and Evaluation: Build meaningful rapport that enables the evaluation of consumer needs and goals. May include conducting consumer assessments addressing physical, medical, personal, emotional, vocational, social and psychological needs at consumer’s home or other off-site locations.
• Options Counseling: Review next step options available (programs and services) based on information gathered.
• **Enrollment into Wisconsin’s Adult Long-Term Care Programs (**when applicable): Work with the consumer to complete required enrollment steps.
• Record Management: Maintain meticulous records that support informed decision-making and reflective practice.
• Stakeholder Collaboration: Work collaboratively with a network of HHS and community service stakeholders.

Work Schedule

Work Requirements

CLASSIFICATION SPECIFICATION

The department may choose to fill this position as a Senior Care Manager.

Senior Care Manager Minimum Training & Experience Requirements

The department may choose to underfill this position as a Care Manager.

Care Manager Minimum Training & Experience Requirements:

1. A bachelor’s degree from a recognized college or university in sociology, social work, psychology, nursing, criminal justice, or a closely related field.

2. Valid driver’s license.

3. One year of related work experience in social work, counseling, nursing, criminal justice, or a closely related field.

Waukesha County providesa comprehensive compensation and benefits package including excellent health/dental/vision, life insurance, generous paid time off (vacation, 10 holidays, 3 floating holidays, ample accrued sick time that rolls over each year), an exceptional pension plan with employer match and lifetime retirement payment plus an optional tax advantaged 457 retirement savings plan. Amongst many other benefits, employees are recognized and valued through a pay for performance system. Successful candidates will be eligible for performance-based merit increases and non-base performance awards.

Employee well-being is promoted through a balanced work-life culture and through an exceptional employee wellness program that offers a variety of programs and tools to help promote an employee's wellness and health, including an on-site health & wellness clinic.

About Us:

Location:

EEO:

Waukesha County is committed to equal opportunity and nondiscrimination in employment and adheres to all Federal, State and County Equal Employment Opportunity laws, policies, plans, rules, regulations and ordinances. The County recognizes and accepts its important leadership role in providing for equal employment/service opportunities. It is the express policy of Waukesha County to promote equal employment opportunity among all who are employed by Waukesha County and who seek employment with Waukesha County.

Title: Placing Manager

Location: Salt Lake City, UT

Job Description:

CompHealth is the nation’s largest locum tenens staffing agency, offering more than 100 physician specialties, as well as permanent physician placement and both temporary and permanent allied healthcare staffing. At CompHealth, we are known for our employee-centric culture, strong core values and providing outstanding customer service. With CompHealth you can love what you do and impact the lives of millions of patients ever year.

The Placing Manger for the RIO Specialties team assists the assigned ision in setting and achieving team goals. 

Responsibilities

• Responsible for training and development of a productive sales team

• Review team metrics

• Report daily and weekly on team’s performance to Manager

• Assist in the development of the consultant’s skill sets

• Conduct inidual employee performance appraisals and take appropriate action regarding employee’s progress and results

• Develop own management skills by attending continuing education programs or seminars

• Review team’s new job orders and all activities and accomplishments on a daily basis

• Collaborate well with own team and other managers

• Approve and coordinate vacations and time off

• Monitor assignment gross margins to meet budget expectations

• Identify, document and resolve team challenges

• Team desk coverage as needed

• Complete the internal LEAD program

Qualifications

• Accurately manipulate information utilizing a large-scale database system

• Professional level written and oral communications skills

• Effective negotiation skills

• Experience in provision of customer service

• Efficiently manage large amounts of information

• Strong leadership and communication skills

• Well-developed administrative skills

• Excellent organization and prioritization skills

Education & Experience 

• Minimum of two years’ experience in the direct sales of products or services required

We believe in fair compensation for all of our people, which is why our pay structure takes into account the cost of labor across U.S. geographic markets. For this position, we offer a pay range of $72,000 -- $192,000 annually, with pay varying depending on work location and job-related factors such as knowledge, position level and experience. During the hiring process, your recruiter can provide more information about the specific salary range for the job location.

CHG Healthcare offers starting salaries for sales positions in the form of total target compensation (TTC = base + commission + bonus), which includes base pay, commission, and bonuses. Sales positions receive short-term incentives through commission plans and bonuses. On the other hand, non-sales positions have starting salaries that consist of a base salary and short-term incentives through various bonus plans, which are paid out monthly, quarterly, or annually.

#LI-MJ1

In return we offer:

• 401(k) retirement plan with company match

• Traditional healthcare benefits such as medical and dental coverage, and some unique benefits like onsite health centers, corporate wellness programs, and free behavioral health appointments.

Click here to learn more about our company and culture.

CHG Healthcare values a erse and inclusive workforce. Interested in this role but not a perfect fit? Apply anyway.

We welcome applicants of any race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status and iniduals with disabilities as an Affirmative Action/Equal Opportunity Employer. We are an at-will employer.

What makes CHG Different? You.

Title: Governance Manager - Schaumburg, IL - Flexible Hybrid Schedule

Location: Schaumburg, Illinois, 60173, United States

Department: Governance

Requisition Number: GOVER001354

Job Description:

The American Society of Anesthesiologists (ASA) team provides education, resources, and advocacy to help our members improve the experience and safety of patients in their care. You can be a part of this important work—join more than 160 change-makers, collaborators, and advocates as we continually work towards excellence.

We live our core values of collaboration, dedication, commitment, and improvement every day. And we know that ersity in the way we look, think, learn, and live makes everything ASA does better. Our policies, culture, and people strengthen this commitment every day. As a result, ASA has been named one of the Best and Brightest Companies to Work For in Chicago and the Nation® for the past nine years.

ASA offers flexible hybrid work arrangements, a "dress for your day" mindset, generous time off, plus professional development and educational benefits, so you can write your own story. What's more because ASA is a professional association—not a corporation—we value performance over profits.

Be part of a collaborative, caring community.

Position Summary:

This position will support ASA leadership in aspects required for the successful execution of Executive Committee (EC), Administrative Council (AC), Board of Directors (BOD) and House of Delegates (HOD), committee and governance-related operations and projects, consistent with ASA’s strategic plan.

Duties include but are not limited to providing the day-to-day operational management to meet deadlines, monitoring long-range goals and projects, and providing expertise in managing tasks for the ASA leadership and the Governance department.

Primary Position Responsibilities:

·        Implement “best practices” to streamline ASA operations, ensuring that tasks mandated by the Bylaws, Administrative Procedures and governing entities and Officers are accomplished in a timely and efficient manner and in accordance with ASA policy.

·        Interface with and support all levels of physician leadership as appropriate (Executive Committee (EC), Administrative Council (AC), Board of Directors (BOD), House of Delegates (HOD), committees, and editorial boards, etc.).

·        Manage the process of organizing the business and activities associated with the successful conduct of meetings of the House of Delegates and Board of Directors, including meeting schedules, elections, and reference/review committees. Oversee coordination of the schedule of ancillary meetings (caucuses, committees, etc.) and educational/strategy sessions that are held in conjunction with these meetings. Write AC, BOD, HOD reports as assigned.

·        Manage agenda, scheduling, invitations, registration, presentation materials, and other logistics for Board, House, and special webinars. Ensure recordings from the webinars are posted.

·        Manage audit trail follow-up for EC, AC, BOD and HOD actions with appropriate staff and member leadership. Track referrals to committees to ensure follow-up reports are submitted to the appropriate governing body for action/information.

·        Responsible for the support of officers, including but are not limited to:

• • Manages AC meeting agenda creation, call/meeting logistics and needed follow-up.
  • Participates in EC meetings/calls at request/invitation of EC, CEO and Director, and takes minutes/notes.
  • Oversight for officer candidate and awards program.

·        Manage liaison relationships to external organizations and update Table of Representatives after Board meetings. Write the 150 Secretary’s report on ASA Representation to External Organizations at each Board meeting and communicate Board action to appointees following each meeting.

·        Manage requests for endorsement and support for external organizations’ documents. Provide guidance and timely follow-up for moving documents through the appropriate approval pathways for ASA Endorsement or Affirmation of Value as defined by the Administrative Procedures. Upon completion of the process, manage notifications to external organizations.

·        Manage and track e-votes to the EC and AC in a timely manner. Manage all communications and follow-up after each e-vote closes.

·        Provide support, project management, subject-matter expertise and liaison services to assigned Committees and/or Councils. Manage Joint Committee for ASA-AMA-ABA “Triple Committee” nominations for the ABA Certified Slate.

·        Manage, update, and implement annual member leadership (including committee chairs, new members of the Board of Directors and House of Delegates) orientation materials and presentation.

·        Recommend AP, bylaws changes including but not limited to committees and editorial boards. Research and address member inquiries, particularly related to BOD, HOD, and Committee composition and governance resources posted at the ASA website, providing governance advisement as needed.

·        Handle and maintain highly confidential and non-routine information and communications. Respond to routine requests for information and determine which requests should be referred to ASA Officers and Senior Staff team.

·        Process expense reports.

·        Manage and maintain assigned governance-related website pages and Portals (in Sitecore and SharePoint) and document postings.

·        Develop process enhancements and documentation for governance activities. Conduct and participate in department cross-training.

·        Prepare governance-related articles and correspondence for ASA communications.

·        Ability to perform work in alignment with ASA core values: Dedication, Collaboration, Commitment to Excellence, Continuous Improvement.

Position Qualifications:

·        Bachelor’s degree in business or related field is highly desired. Relevant certifications may be preferred.

·        Minimum 5 years of demonstrable experience in a customer service-oriented and business-focused organization.

·        Previous supervisory experience preferred.

·        Project coordination experience required.

·        Association experience preferred; experience with governance and association executives/elected leaders a plus.

·        Proficient in Microsoft Office applications, webinars, and other productivity focused tools.

·        Experience with membership databases such as CRM/ AMS highly desired.

·        Experience working with budgets highly desired.

·        Ability to communicate with a variety of stakeholders, including members, key executive staff, and volunteer leadership (Officers, members of the Board of Directors, members of the House of Delegates, ision/section chairs, committee members) requiring a high level of finesse, diplomacy, and professionalism.

·        Thrives on extreme attention to detail, policy, and its implementation.

·        Ability to deliver high quality, accurate work is necessary. Excellent writing, proofreading, and editing skills required.

ASA Benefits:

As part of the health care community, we offer a full slate of health, financial, and wellness benefits to support personal and family needs, including quality medical, dental, and vision insurance at a reasonable cost, 401K match, a free fitness center, breastmilk shipping, CALM subscription, volunteer committees, employee resource groups, and much more.

Travel Required

Yes. Under 10% air travel required.

Title: Verification Development Representative

Location: Remote (Boston, MA only)

Department: Operations

Job Description:

About the company

By transforming a traditionally complex and manual process into a streamlined digital workflow, Kodex helps organizations strengthen compliance, enhance security, and reduce operational costs by millions each year. We bridge the gap between companies and authorized requestors, ensuring that sensitive data is handled with uncompromising security, transparency, and efficiency.

The Role

Kodex is looking for a detail-oriented and proactive early-career professional to join our team as a Verification Development Representative. This is a unique opportunity to gain hands-on experience at the intersection of technology, public safety, and global investigations.

In this role, you'll manage our support inbox and assist with critical law enforcement inquiries — acting as the first point of contact for incoming requests. You’ll help organize data, triage requests, and support outreach to our government partners, all while learning how secure data flows between companies and government agencies.

This position is ideal for recent graduates or entry-level professionals who are interested in breaking into threat intelligence, trust & safety, or national security technology — and want to grow in a high-ownership role at a fast-moving startup.

Key Responsibilities

• Monitor and manage the company’s support inbox and related ticketing systems.

• Triage incoming requests, escalating urgent cases and assigning tasks as needed.

• Draft clear, professional, and empathetic responses to customer and law enforcement inquiries.

• Log, organize, and maintain an intelligence data database.

• Maintain accurate logs of requests and resolutions to ensure accountability and follow-through.

Growth Opportunities

• Conduct data analysis on inbox activity to identify trends and recurring issues.

• Assist with outreach to domestic and international law enforcement partners.

• Develop and refine operational processes for responding to support requests.

• Contribute to Kodex’s threat intelligence knowledge base and process documentation.

• Conduct investigations into the validity of law enforcement requests.

What you bring

• Any work experience in customer support, operations, or data entry (including internships).

• Strong written and verbal communication skills with professionalism in sensitive contexts.

• Excellent organizational skills with attention to detail and follow-through.

• Ability to prioritize tasks and remain calm under pressure.

• Comfort working with structured and unstructured data (e.g., spreadsheets, ticketing systems, Slack exports).

Nice to have

• Interest in threat intelligence, compliance, or global investigations.

• Experience with tools like Front, ClickUp, or similar email and ticketing systems.

• Basic data analysis skills (Excel/Sheets, SQL, or similar).

What Makes You Successful

• You’re proactive and not afraid to follow up.

• You’re highly detail-oriented and take ownership of your work.

• You bring professionalism to every customer and partner interaction.

• You’re eager to grow into threat intelligence and operational roles at Kodex.

Benefits

• Remote-first in the Boston area

• Biannual offsites in exciting locations. Past trips include Seattle, Miami, Nashville, and San Francisco

• Competitive salary and meaningful equity

• Unlimited PTO + 14 company holidays

• 12 weeks of fully paid parental leave, with a flexible return-to-work policy

• Comprehensive medical, dental, and vision plans

• 401(k) retirement plan

• Dynamic Environment: Work on impactful, high-priority matters with opportunities for professional growth.

**Equal Employment Opportunities at the Company

Title: Human Resources Onboarding Specialist

Location: Remote

time type

Full time

job requisition id

JR02185

Job Description:

SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. Whether you’re a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve.

At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local – come join our team!

This role will provide consistent and centralized support to the Talent Acquisition team by driving the onboarding process in an efficient and timely manner, while preserving a high-quality candidate experience and representing the SitusAMC brand. Working closely with prospective talent, clients and stakeholders, this role provides a strategic approach to onboarding while cultivating a productive and professional environment.

Essential Job Functions:

• Monitor and conduct onboarding process with the support of IT, Training team, HR, and other departments to create an efficient workflow and follow up when needed
• Continuously evaluate, develop, recommend, and implement updates to organizational & departmental policies and procedures to identify improvements
• Create and own documentation of all standard operating procedures for Talent Acquisition and Onboarding teams; update as needed
• Partner closely with clients at all levels to coordinate communication and onboarding processes while maintaining professionalism and good judgment
• Create, manage, and provide end to end support of the Talent Acquisition process by opening requisitions, posting jobs, preparing offer letters, handling pre-employment background screens and drug tests
• Review, analyze and/or interpret background check results while maintaining compliance with company, state, federal and client policies and contracts with minimal supervision. Escalate issues to Management when necessary
• Will complete administrative tasks as needed such as data entry and integrity audits for confidential employee information, regarding Eligibility to Work (I-9), required documents, signatures, and employee data
• Will be involved in short term and long term goal planning for the Talent Acquisition department
• Provides training and guidance to team members on processes and procedures as updates occur
• Other activities as may be assigned by your manager

Qualifications/ Requirements:

• Bachelor’s degree in related field, preferably Human Resources emphasis/major or equivalent combination of education and experience
• Entry level professional with some exposure to Human Resources, preferably in Recruiting
• Experience with scheduling and high-volume calendar management
• Independent judgment is required to plan, prioritize, and organize ersified workload, recommends changes in programs and procedures related to areas of responsibility
• Strong analytical ability, good judgment, and multidimensional thinker
• Self-starter with strong ownership skills, willing to go above and beyond the job description, thrives in a fast-moving environment
• Customer service approach is equally balanced with the ability to support an efficient process and work with stakeholders to meet deadlines while maintaining a high level of confidentiality
• Highly organized with the ability to prioritize multiple functions and tasks while managing time efficiently
• Demonstrated creative problem-solving skills
• Proficient in Microsoft Office including Teams and calendar/meeting applications
• Experience with applicant tracking systems a plus
• Must be a strong team player that loves to bring new ideas to the table

Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

The annual full time base salary range for this role is

$55,000.00 - $75,000.00

Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans.

Pay Transparency Nondiscrimination Provision

SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Know Your Rights, Workplace Discrimination is Illegal

About Us For decades, we've been dedicated to supporting working families by providing essential protection and peace of mind. Through partnerships with respected organizations, unions, and associations, we ensure that iniduals and families have access to programs that safeguard their futures. Our mission is to deliver stability, care, and consistent service to every member we serve. The Opportunity This is more than just a job-it's the chance to start a long-term career with impact. You'll be working with families and members who have already expressed interest in learning more about their benefit options. Your role is to guide them through the process, answer their questions, and help them make informed decisions. What You'll Do Conduct virtual consultations with members via phone or video call Explain benefit programs in a clear, simple, and professional manner Provide ongoing support, follow-up, and policy reviews Ensure accurate documentation and compliance throughout the process Build trusted relationships with clients and their families What We Offer Weekly pay with performance bonuses (average first-year earnings $55K) Career growth opportunities with clear advancement into leadership roles Remote-first flexibility to work from the comfort of your home Comprehensive training & mentorship to set you up for success Recognition through bonuses, travel incentives, and performance rewards What We're Looking For Strong communication skills (verbal and written) Comfortable with technology (Zoom, online documentation, etc.) Motivated, coachable, and eager to grow into leadership roles Ability to work independently in a remote environment High school diploma or equivalent (post-secondary an asset) Must be legally eligible to work in Canada/US

About us:

We are Publitas! We’re a remote-first, fast-growing SaaS company helping brands turn static content into digital discovery experiences that drive results.

We’re not about busywork, hierarchy, or hand-holding. We hire sharp minds, trust them fully, and measure success by real results, not noise. If you thrive in autonomy, challenge, and high ownership, you’ll love it here.

This role is for you if you…

• You have 3+ years of experience in customer success, account management or client-facing roles in a B2B SaaS environment.

• Speak and write fluently in Dutch – this is non-negotiable

• Are a proactive problem-solver with strong critical thinking and a customer-first mindset.

• Are comfortable using tools like HubSpot, Slack, Zoom, and CRM/CS platforms.

• Thrive in a fast-paced, fully remote culture and love working with international teams.

• Communicate clearly, diplomatically, and with empathy.

This role is NOT for you if you…

• Need layers of process or someone to constantly tell you what to do

• Prefer “business as usual” over change

• Want a team where mediocre is okay

• Have never worked remotely and think async means “lonely”

• Are waiting for permission instead of taking initiative

Job requirements

As a CSM at Publitas, you will focus on Customer Retention, Onboarding and SaaS client management. In more detail: 

• You will own a portfolio of customers mainly in the Netherlands, supporting clients in retail and e-commerce to reach their business goals through Publitas.

• Understand each customer’s objectives, create tailored success plans, and act as a strategic advisor throughout their journey.

• Drive retention, expansion, and renewals while identifying up- and cross-sell opportunities that align with customer needs

• Manage onboarding and product training, ensuring each client launches successfully and reaches value fast.

• Proactively supporting users via email and video calls - resolving inquiries, managing customer admin, and guiding them toward solutions and value without delay

• Monitor key account health metrics and act swiftly to resolve issues or risks of churn.

• Collaborate closely with Sales, Support, and Product, ensuring seamless handovers and a unified customer experience.

• Contribute to our learning culture, sharing insights, customer feedback, and process improvements.

Who you are…

• Customer champion: You put client goals at the center and work relentlessly to help them succeed.

• Proactive problem-solver: You don’t wait for instructions - you spot risks early and act fast.

• Strategic advisor: You go beyond support and guide customers toward growth and expansion.

• Clear communicator: You explain complex things simply and handle tough conversations with empathy.

• Ownership-driven: You take responsibility for outcomes, not just tasks.

What We Provide to Help You Win…

• Salary: €45,000–€65,000 per year (gross), depending on your experience level and location.

• 25 vacation days + your local national holidays

• A top-tier MacBook and remote-ready gear

• Monthly wellness budget to invest in your health

• Co-Working allowance

• Events, training, or courses that directly and primarily contribute to your work at Publitas

• Free books on Kindle and Audible

• Free Publitas Swag (merchandise)

How to Apply…

We don’t ask for CVs or cover letters. Why? Because they rarely tell us who you are or what you’re truly great at.

Instead, we ask smart questions and give you a chance to show us what you’d bring to the role.

No fluff. Just real insight into what it’s like to work together.

Subscription Renewal Representative

Location: Hybrid, Exton, PA

Job Description:

Company: Bentley Systems

Position Summary:

Bentley Systems is seeking a Subscription Renewals Representative who will be a key member of the team responsible for following up on contract renewals in our Financial Operations department. As a key member of the team, the Subscription Renewals Representative will be handling disputes, service requests and other activities related to subscription renewals. If you are an inidual with exceptional organizational and communication skills with strong relationship skills, we would love to hear from you!

Responsibilities:

• Contacting current SELECT subscribers to secure renewal of software maintenance program (Bentley SELECT).
• Positioning the SELECT program’s features and benefits for the user with the goal maintaining the SELECT program.
• Communicating current SELECT program offerings.
• Discussing loss mitigation strategies with internal and external customers as to reduce the potential for loss of Bentley SELECT including Portfolio Balance, Inactive, License Surrender and/or Cancellation.
• Processing any/all applicable paperwork required when loss mitigation is confirmed.
• Providing notice to Sales/Management of loss mitigation and value for sale impact.
• Responding to user (includes internal and external Bentley users) inquiries/requests.
• Processing Service Request(s) and Dispute Cases as assigned.
• Being knowledgeable in the use of SAP CRM database, SAP Interaction Center, ReportTool
• This is a full-time role expected to work 40 hours per week, hybrid in Exton, PA.
• Requires sitting or standing at will while performing work on a computer (or any other physical requirements). The role requires communication with managers, peers, and other colleagues of the company in person (on occasion), and by utilizing Microsoft Teams chat, calling, and meeting functions.
• This role does not require travel.

Qualifications:

• Bachelor's degree in Business Administration, a related field, or 2 years of customer service experience in a corporate environment.
• Excellent people and communications skills
• Team player
• Strong relationship skills and the ability to work through long renewal cycles.
• Organizational skills, time management skills and ability to work independently are a must
• Self-starter who is driven to achieve more 
• Able to easily and clearly explain processes to users                             
• Able to process Disputes/Service Requests and Renewal Calls in a timely manner and with few mistakes          
• Open to constructive criticism, learns from mistakes 
• Able to learn new skills quickly and adopt changes

What We Offer:

• A great Team and culture – please see our Recruitment Video.
• An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction.
• Competitive Salary and benefits.
• The opportunity to work within a global and ersely international team.
• A supportive and collaborative environment.
• Colleague Recognition Awards.

About Bentley Systems

Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Founded in 1984 by engineers for engineers, Bentley is the partner of choice for engineering firms and owner-operators worldwide, with software that spans engineering disciplines, industry sectors, and all phases of the infrastructure lifecycle. Through our digital twin solutions, we help infrastructure professionals unlock the value of their data to transform project delivery and asset performance. www.bentley.com

Equal Opportunity Employer:

Bentley is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, sex, sexual orientation, gender identity, disability, pregnancy, protected veteran status, religion, national origin, age, genetic information or any other protected characteristic.  This commitment extends to all aspects of employment, including, but not limited to, hiring, placement, promotion, compensation, and training. Know Your Rights as an applicant under the law.

Title: Planning, Associate Specialist

Location: Santa Monica CA US

Job ID: 3912

Job Family: Transmission & Distribution

Pay: $33.46 – $50.19

Job Description:

Become a Planning, Associate Specialist at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll support the Planning Organization by assigning, tracking and balancing work assignments along with other Planning related tasks.

As a Planning, Associate Specialist, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. 

Responsibilities

• Responsible for the identification, prioritization, and assignment of projects to the appropriate planners and field planning technicians 
• Management of design progress, project specific obligations and requirements in preparation for construction 
• Provide external customer interface on project status, specific to work order status or in support of the planner/field planning technicians 
• Verify new service requests, work orders, and contact customers to clarify scope, timeline, and specifications daily 
• Analyze scope of work to appropriately assign to planners or field planning technicians in Design Manager and update information in SharePoint 
• Review work order management data and weekly project status reports for completeness and accuracy and make updates and corrections as appropriate, including tracking of projects
• Interface with the planners and field planning technicians to ensure that the project’s status is up to date and accurate, including providing a report out to leadership of progress 
• Process notifications of issues and completion from customers and team 
• Set-up and administer SharePoint sites to organize, share, and protect information, including maintaining all vital reports and updates to leaders
• Maintain a safety conscious work environment
• A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity

Minimum Qualifications

• Experience in Electrical Utility Distribution Design, Transmission Design or Distribution Line construction.
• Possess a valid Class C Driver’s License.

Preferred Qualifications

• Experience working in the electric utility industry.
• Experience with Design Manager, SAP and Microsoft Office products.
• Experience using Microsoft Excel advanced analytical functions, such as: VLOOKUP, Pivot Tables, conditional formatting, and chart/graph data visualization tools, to support efficient planning.
• Experience with Project Management.
• Experience wtih Customer Service.

Additional Information

• This position’s work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and reside in the state of California.  Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.
• Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!
• Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
• The primary work location for this position is Santa Monica, CA (Santa Monica Service Center).  However, the successful candidate may also be asked to work for an extended amount of time at alternate work locations.
• This position has an option for a 9/80 Alternate Work Schedule or 40hrs/5 days a week.
• Relocation does not apply to this position.
• This position is eligible for a location-based incentive.  Incentive is offered if commitment is made to work on-site and to remain in specified work location for an agreed-upon timeframe.

About Southern California Edison

The people at SCE don’t just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.

Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.

We are committed to ensuring that iniduals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Job Title: Customer Service Representative

Location: AL-Montgomery

Job Description: Description

Job Title: Customer Service Representative

**This position is fully remote, but candidate must reside within 50 miles of a Veterans Affairs Medical Center (VAMC)**

Zeiders is an industry leader in military and family support. Our company's reputation is based on providing top quality service with exceptional, dedicated employees. This approach has earned client confidence and repeat business from satisfied customers. Located in Woodbridge, VA, Zeiders’ employees support clients worldwide in behavioral health, military family resiliency, work-life education programs, and related services. We seek iniduals with strong passion for what we do and our commitment to quality service.

 Summary - This is a contingent opportunity and would begin work upon the contract award.

The Veteran Experience Office (VEO) is part of the U.S. Department of Veteran Affairs and its purpose is to improve how Veterans, their families, caregivers, and survivors interact with the VA. The VEO Call Center connects callers to benefits (VHA), health care (VBA), and memorial services (National Cemetery) to provide efficiency and effectiveness across multiple VA programs.

 The Customer Service Representative (CSR) provides front-line operational support to Veterans for the Veterans Experience Office's (VEO) Contact Center. The CSR assists Veterans by directing them to the proper resources to resolve questions, issues, and complaints. Information requests are received from a wide variety of iniduals, primarily Veterans and their family members and/or representatives, and responses are coordinated from multiple channels (e.g., phone, email, webchat).

Essential Duties and Responsibilities

• Provide comprehensive, empathetic and immediate support and assistance to Veterans by maintaining an in-depth knowledge and understanding of departments, services and federal regulations that facilitate access to entitled programs
• Conduct service recovery or call de-escalation as appropriate
• Use knowledge management tool to locate process or information needed to assist the customer
• Respond to a high volume of inbound calls, emails, and webchats using established procedures and techniques (e.g., ask probing questions or repeat back what was said) to clarify what is needed
• Select or recommend the appropriate VA service or department to handle a particular issue or question and provide a warm transfer call to the appropriate VA Specialist
• Document call details, service requests, issues, follow-ups, etc., accurately and within the expected time frame
• Maintain confidentiality of callers and protect sensitive information (personal data, medical data)
• Establish and maintain effective communication and working relationships with VA employees, outside agencies, and the public

Supervisory Responsibilities   

This position has no supervisory responsibilities.

Required Qualifications

• Must be located within 50 miles of a Veterans Affairs Medical Center (VAMC).
• High school diploma or GED.
• At least six (6) months of customer service experience in a professional office-based environment (virtual or in-person).
• Excellent written and oral communication skills.
• Ability to work under pressure and handle stressful situations.
• Strong technology skills, as well as ability to navigate multiple computer systems simultaneously.
• Strong data entry/typing skills with a high degree of accuracy.
• Ability to hardwire to high-speed internet (i.e., min 25 Mbps download and 10 Mbps upload, both without any delay) for technical setup.
• Must have a work-at-home environment that is ergonomically sound, conducive to taking customer calls, quiet, and free from distraction.

Preferred Qualifications

• Prior experience in a similar role with the VEO.
• Experience working in a call center or contact center.
• Experience working in a virtual environment.
• Familiarity with the military and veteran community programs.

Other Requirements 

• Ability to successfully complete a pre-employment and government background investigation to include FBI fingerprints.
• This position requires access to U.S. Government facilities and systems. U. Citizenship, a valid driver's license, transportation, and auto insurance are required.

Competencies 

To perform the job successfully, an inidual should demonstrate the following competencies:

• Ability to work both independently and as part of a team.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Time Management – Effectively prioritizes tasks, manages workload, and meets deadlines while maintaining accuracy and quality of work.

Physical Demands: Must have a home office setup. Works in office areas.  Sits, stands, bends, lifts, and moves intermittently during working hours. Uses computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 10 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.

Work Environment: The noise level in the work environment is usually quiet. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.

Title: Associate Schedule Coordinator

Location: Riverhead, NY, US

Company: LIPAPRD

Requisition:  82088

PSEG Company:  PSEG Long Island

Salary Range: $ 57,800 - $ 96,200

Work Location Category: Hybrid Fixed

We’re one of the country’s largest energy companies, with a vision of powering a future where people use less energy, and it’s cleaner, safer and delivered more reliably than ever. We’re also deeply connected to the communities we serve, with more than 13,000 employees working together to support our customers and make a difference every day.

Here, you’ll have the stability and exciting opportunities that come with being a Fortune 500 company — along with a supportive, friendly work environment where your contributions are valued. We know life isn’t one-size-fits-all, and neither is work. That’s why we offer flexible work options depending on the role. 

As an employee, if you are regularly scheduled to work 20 or more hours per week, you will have access to a wide range of comprehensive benefits eligible the first of the month coincident with or following your date of hire., designed to support your total well-being: medical, dental, vision, paternal leave and family leave programs, behavioral health programs, 401(k) with company match, life insurance, tuition reimbursement, and generous paid time off.

More than 13,000 people already call PSEG their work home, taking pride in providing safe, reliable service to millions of customers. If you’re looking for a place where you can build a meaningful career and help power and support our communities, we’d love to welcome you to the team.

Job Summary

The Associate Schedule Coordinator will schedule and manage the day to day relationships with relevant internal and external stakeholders in order to manage project dates, schedule resources, ensure work progression and deliver appropriate solutions to effectively meet/exceed Customers expectations and fulfill capital project in-service requirements.

Job Responsibilities

Include but are not limited to:

- Manage the day to day relationships with relevant internal and external stakeholders in order to understand project dates needed, schedule resources, ensure work progression and deliver appropriate solutions in line with policies and processes.

- Facilitate periodic scheduling meetings with key stakeholders in order to fully explain scheduling decisions, review strategy, and support the implementation of policies and process.

- Attend bi-weekly work plan meetings to discuss aggregate workload and make adjustments as necessary.

- Determine & apply resource strategies, including roving, overtime, and contractor usage to ensure efficient scheduling and resolve scheduling conflicts.

- Effectively communicate scheduled priorities and changes across lines of business.

- Manage backlog of work available for scheduling, as well as assisting with overall design & construction backlog management.

- Communicate with customers to coordinate appointments, schedule outages, resolve inquires, and any other communications that may be necessary.

- Work with the Inside Plant management to schedule capital and O&M work

- Work with the Overhead/Underground management to schedule capital and O&M work using the scheduling tool and maintain the tracking of all work while progressing the jobs.

Job Specific Qualifications

Required Education, skills and competencies:

-Associates Degree

              OR

-High School Diploma/GED with 2 years of experience managing the scheduling of customer related appointments.

-Demonstrate personal accountability and excellent organizational skills to deliver performance excellence.

-Knowledge of relevant industry practices, local labor agreements, geographical constraints, electrical equipment, vehicles, tools, construction practices, and understanding of corporate finance & budget practices.

-Effective communication and interpersonal skills are necessary to effectively interface and communicate with people at all levels across organizational boundaries.

-Proficient in relevant software e.g. Microsoft Office, CAS, & EGIS and have the technical ability to quickly learn new systems and applications.

Some positions at PSEG require access to information covered by the Department of Energy’s regulation 10 CFR 810 (Part 810). 

As an employee of PSEG Long Island, you should be aware that during storm/outage restoration efforts, you may be required to perform functions different from normal operations and work extended hours beyond your regular work schedule. You may also be required to work on premise or in an alternate location as directed by the company.

For all roles, PSEGLI’s drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. 

If you are a current PSEG employee and offered an opportunity with PSEG Long Island, you will be treated as a new hire.  Please note that as a new hire to the Long Island subsidiary, your benefits will change and generally will be consistent with other similarly situated PSEG Long Island new hires.  Similarly, for PSEG Long Island employees who accept job opportunities with PSEG or any of its subsidiaries (other than PSEG Long Island), their benefits will change and generally be consistent with other similarly situated new hires of that company. 

PSEGLI is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs iniduals. 

Title: Client Solutions Manager

Location:  Pittsburgh, PA

Full Time

Logistics and Transportation

Mid Level

Job Description:

Beemac Logistics is looking to build our Salesforce!  We need dynamic, competitive, and entrepreneurial minded iniduals who are motivated by unlimited earning potential.  This is a unique inside sales position with the ability to make a SIX-FIGURE income in as little as 18 months! It is an opportunity to grow a book of business and build meaningful relationships in the transportation logistics industry. In this role you can earn cash bonuses, become a Vice President, and work from home days possible after achieving sales goals and KPIs benchmarks.

What makes a successful Client Solutions Manager (CSM):

• As a successful CSM, you will act as a business owner, entrepreneur and customer service specialist determined to build your own book of business by being the single point of contact for all your customer’s needs.
• Utilizing expert oral and written communication skills to build and maintain positive relationships with new and existing customers.
• Partnering with sales leadership and wanting to “think outside the box” to create strategies for prospecting new business. 
• Using your personality and possessing positive energy to impact others and your working environment.
• Enjoy working as a team in a very fast paced environment to deliver value added solutions.
• Practicing effective time management to organize your day and avoid getting easily distracted. 
• Being an inquisitive, quick learner and paying attention to small details.
• Never settle!  Be competitive and willing to take initiative to put your customers first. 
• Most of all, have the drive to grow your book of business continually and consistently!

Day to Day Functions of a Successful CSM:

• Call existing customers and utilizing Partnership Selling to increase sales.
• Prospect new business and forge new relationships daily.
• Work with operations to build and track loads.
• Negotiate rates with carrier partners and valued clients.
• Utilize multiple forms of communication such as telephone, e-mail, instant messenger, and other support software.

What you need to bring to the table:

• You must be able to work full-time Monday through Friday.
• A detailed career development program that offers incentives and rewards in the following areas: income, job title, time-flexibility plus education/training.
• A College Degree is preferred.  However, relevant advanced sales or industry experience will be considered.
• Previous sales or customer service experience preferred.
• Must possess the qualities of an entrepreneur with strong independent and teamwork skills.
• High energy and enthusiasm.
• Driven by a high moral and ethical compass.
• Willingness to conduct and build your business confidently over the telephone and face-to-face.

Why you should join us:

• We are growing at a fast pace with consistent year over year revenue increases of more than 100%.
• We offer a dynamic/progressive company culture that values our employees as our greatest assets. 
• Our industry experienced supervisors and managers act as advocates and coaches rather than bosses.
• We believe that “Relationships Move Loads.”  Simply put, when YOU SUCCEED, WE ALL SUCCEED!

The Many Benefits of Beemac:

• Competitive base salary (commensurate with experience) plus UNCAPPED COMMISSIONS POTENTIAL!
• Potential to grow a 100K book of business in less than 18 months
• 401(k) program plus company matching.
• Paid Time Off and Paid Vacation Holidays.
• Health/Dental/Vision coverage.
• Potential to work remotely or from wherever you choose
• Career Development
• Work/Life Balance

Beemac Accomplishments & Company Awards:

⮚Ranked 48th largest freight brokerage firm in the U.S. by Transport Topics 2025

⮚Ranked 94th in Top 100 logistics companies Transport Topics 2025

⮚Named a winner of the Pittsburgh Post-Gazette’s “Top Workplaces 2025” Award.

⮚Ranked as a top 10 flatbed carrier by Transport Topics 2024

⮚Ranked No. 2925 on the Inc. 5000 list 2024

⮚Top 500 largest for-hire Carriers by Freight Waves 2023

Title: Field Execution Specialist LC (Milwaukee) (Remote, WI)

Location: WI-Remote

Job Description:

Summary

La Colombe's Field Execution Team brings the vision of the La Colombe brand to life in-store. We're a dedicated team. And it's easy to be dedicated when you're a part of something much bigger than yourself. We've got an insatiable appetite for making a difference for our customers and the consumer by delivering the world's best Ready-to-Drink Coffee within arm's reach of the customer, no matter where they are. Our Field Execution Specialists will be responsible for enhanced in-store selling and directly influencing distribution, pricing, promotional and POG compliance within their territory. While in-market, these La Colombe team members will be responsible for up-selling, fulfillment/replenishment guidance with account managers, focusing on execution and merchandising for stores in the assigned area and by building the La Colombe business through new store acquisition. The Field Execution Specialist will own the execution of sales and merchandising plans designed to increase sales, profits and market share in their assigned territory

Responsibilities

Spend 4-5 days a week (80% - 100% of your time) in the market as the face of the La Colombe Brand, interacting with customers, consumers and our distributor partners to grow the brand Execute and close sales calls to achieve target sales goals by influencing and partnering with DSS's (District Sales Supervisors) and AM's (Account Managers) at your local distribution branch Work closely with Account management and merchandising teams to influence orders and coordinate in-store execution, holding your distributor partners accountable to the in-store milestones Manage the timely execution of all sales programs and initiatives to ensure maximum sales and profitability for La Colombe and the retailer Sell-up promotional programs for incremental space and ensure customer compliance to trade calendars agreed to at the corporate buying desk Identify and capitalize on opportunities to increase sales, space and productivity in an account while maintaining satisfactory customer service Maintain appropriate product inventory levels as a way of limiting out of stocks and proper merchandising behaviors by building relationships with your local bottling counterparts Represent the store-level customer point of view internally with reports on customer needs, problems, interests, competitive activities, and potential for new products and services; be the voice of the customer Transport, replace and maintain point of sale advertising as appropriate for accounts Pack out & merchandise La Colombe product needed to help support display & out of stock activity Support the brand with in-store demos, sampling and in market sampling support

Requirements

Bachelor's degree in a related field with 0-2 years of experience or a combination of education and 5+ years of consumer products industry experience Strong selling skill set and ability to influence store/ownership personnel through fact-based data selling Self-motivated and ability to work independently within a large market and multitask across a large number of stores and to interact with adjacent stakeholders (bottler partners) to build relationships and scale in market through productive collaboration and constant communication Effective time-management & scheduling skills, with the ability to balance multiple projects simultaneously Strong interpersonal and communication skills and ability to effectively articulate field insights to management Entrepreneurial spirit and enthusiasm for food & beverage industry Excellent written and verbal communications skills; able to effectively communicate cross-functionally and through all levels of management Periodic lifting, bending, reaching and kneeling Occasional weekend work Must have a personal vehicle and excellent driving record for use during work hours 20% travel outside of home territory required

About Us

Chobani is a food maker with a mission of making high-quality and nutritious food accessible to more people, while elevating our communities and making the world a healthier place. In short: making good food for all. In support of this mission, Chobani is a purpose-driven, people-first, food-and-wellness-focused company, and has been since its founding in 2005 by Hamdi Ulukaya, an immigrant to the U.S. The Company manufactures yogurt, oat milk, and creamers - Chobani yogurt is America's No.1 yogurt brand, made with natural ingredients without artificial preservatives. Following the 2023 acquisition of La Colombe, a leading coffee roaster with a shared commitment to quality, craftmanship and impact, the Company began selling cold-pressed espresso and lattes on tap at cafés nationwide, as well as Ready to Drink (RTD) coffee beverages at retail. In 2025, Chobani acquired Daily Harvest, a modern brand offering consumers nutritious, delicious and convenient ready-to-make meals.  Chobani uses food as a force for good in the world - putting humanity first in everything it does. The company's philanthropic efforts prioritize giving back to its communities and beyond. Chobani manufactures its products in New York, Idaho, Michigan and Australia, and its products are available throughout North America and distributed in Australia and other select markets.  For more information, please visit  www.chobani.com or follow us on Facebook, Twitter, Instagram and LinkedIn.  Chobani is an equal opportunity employer. Chobani will not discriminate against any applicant for employment on any basis including, but not limited to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military and/or veteran status, marital status, predisposing genetic characteristics and genetic information, or any other classification protected by federal, state, and local laws. Chobani provides a comprehensive benefits package, including medical, dental, vision coverage, disability insurance, health savings account, flexible spending accounts, and tuition reimbursement. To help save for the future, all employees are eligible for a 401k match of 100% on up to 5% of eligible pay. To support growing families, we provide fertility and childcare assistance, and 12 weeks of parental leave at full pay after six months of continuous employment. In addition, we provide wellness resources which include an employee assistance program, fitness discounts, a wellness reimbursement, on-site gym access (certain locations) and a monthly wellness newsletter to connect you with resources and timely information. We offer various types of paid time of including: 120 hours of paid time off, 11 holidays, paid volunteer time off and military service leave. Compensation Range: $49,000.00 - $74,000.00, plus bonus.

Working Title: Events Coordinator

Location: CO-Fort Collins

Job Description:

Proposed Annual Salary Range$53,000-$56,000

Employee Benefits

Colorado State University is not just a workplace; it’s a thriving community that’s transforming lives and improving the human condition through world-class teaching, research, and service. With a robust benefits package, collaborative atmosphere, and focus on work-life balance, CSU is where you can thrive, grow, and make a lasting impact.

Position End Date (if temporary)

About Colorado State University

As one of our nation’s top public institutions of higher learning and Colorado’s land-grant institution, Colorado State University is committed to making things happen – from the classroom and the laboratory to communities across the world. Colorado State University aims to continue its growth as a top-tier destination for talented students, while also passionately pursuing its mission and heritage as the land-grant institution for the state of Colorado. Our campus is the heart of Fort Collins, at the base of the Rocky Mountains, and only an hour from the Denver metropolitan area. The wide-open spaces, 300 days of sunshine each year and majestic backdrop make Fort Collins, a city with a population of about 150,000, an attractive place to work, live, and learn. Fort Collins and Colorado State University regularly top the “best of” categories for livability and employee support. 

About the Office of Admissions

The Office of Admissions, located in the Division of Enrollment and Access, is tasked with enrolling an incoming student body consistent with the mission and vision of access, research, teaching, service and engagement at Colorado State University. Admissions is responsible for coordinating enrollment efforts across the university related to inclusive recruitment and counseling, marketing, application, strategy, and technical support functions for most prospective students. With over 50 full-time staff and an additional 60 student employees, duties range from marketing and communication, prospective student events, application processing and decisions, enrollment strategy, recruitment and outreach, customer service, systems support and data analytics. Through innovative and strategic approaches, Admissions strives to balance its growth in attracting an increasingly erse and well-prepared student body while remaining true to its land-grant mission and heritage. We employ a holistic, comprehensive review process to select new undergraduates, not only in light of their preparation, but their potential to successfully contribute to the campus and world community.

About the Unit

Position Summary

This position reports directly to the Assistant Director of Admissions Events and is a member of the Engagement and Outreach Team in the CSU Office of Admissions. The Events Coordinator is directly responsible for planning, managing, and producing on-campus, off-campus, and virtual recruitment and outreach events. This includes large visit programs (1000-2000 attendees) for prospective students and those admitted to CSU; all recruitment events for special populations (transfers, veterans, scholar recruitment, counselors, VIPs, and initiatives tied to access); and supporting the Ammons Hall visitor experience (30,000+ visitors/year.) This person will partner with colleagues in the unit to plan and execute Admissions events from start to finish, including managing task for teams and partners, room reservations, catering, decorations, staffing, and processing of all necessary event forms, purchase requests, payments and contracts as required by the university. This is a full-time, 12-month Administrative Professional position. It is based on campus with opportunities to work in a hybrid format. Other responsibilities include development of Surveys and collection and analysis of event feedback, managing inquiries submitted to the Engagement and Outreach general visit inbox, and supporting foundational admissions activities as needed, including front desk coverage, daily information sessions, and ambassador oversight.

Required Job Qualifications

• A bachelor’s degree in education, liberal arts, hospitality, counseling, business, or a related field
• 1 year of event planning experience or campus visit programming experience
• 1 year of demonstrated leadership and or professional experience working with high school or college students (experience gained while working as a college student will be considered.)
• Personal or professional interest in access recruitment as demonstrated by participation in relevant training, persistent effort, or active planning.
• Able to work irregular work hours, including evenings and weekends
• Must have a valid driver’s license or the ability to obtain a driver’s license or access to a licensed driver by the employment start date.

Preferred Job Qualifications

• Previous admission or college counseling experience or related higher education experience (student experience will be considered)
• Experience providing a high level of customer service to erse populations
• Proven ability to work collaboratively and independently
• Experience utilizing data for assessment purposes
• Experience managing budgets
• Strong written and verbal communication skills
• Strong organizational skills.
• Ability to speak, read, and write fluently in Spanish

Essential Duties

Job Duty CategoryEvent planning, management, and production

Duty/Responsibility

• Complete a needs assessment with the assistant director of events to determine the goals of the event and provide ideas, recommendations and/or solutions to achieve the objective for the event.
• Assess and develop risk management plan, which may include weather contingencies, speaker no-shows, crowd control, and traffic management among others.
• Troubleshoot unexpected issues as they arise during the planning and execution process to accommodate and follow through with necessary resolutions.
• Develop project timelines and task lists for each event.
• Develop agenda by working in partnership with program managers to create programming to meet goals and objectives of events by proactively reviewing, identifying, and providing data from prior years from students, guests, staff, and campus partners.
• Manage and oversee event budgets of up to $50,000, including tracking and approving all expenditures, monitoring budgets throughout the event cycle, and making timely adjustments as needed. Provide financial projections and recommend alternative solutions to ensure events remain within established budgetary limits.
• Request all necessary communications for each event from the Marketing and Communications Team. Review and approve communications including promotions, upon registration, event reminders, cancellations, payment confirmations, payment reminders, and post event thank you and feedback requests.
• Plan, examine and define the following components for the event venue: space needs/rentals, catering, technology, parking, hotel room blocks, transportation, material shipments, special requests involving facilities management for environmental services, trash, and tables.
• Determine if vendors or contractors are needed for each event. Select the most appropriate vendors, request quotes/proposals, conduct contract negotiations, review orders before, during and after events. Post-event, review invoices and submit to the Business Services team for remittance of payment.
• On the day of the event, manage timing, logistics, staffing, vendors, venue, guest needs and any other matters that may arise.
• Provide superior customer service to all guests, campus partners, and other event support attendees so they feel respected, informed, and valued.
• Stay current on event planning and management software. This includes, but is not limited to, Slate, Qualtrics, Zoom, Microsoft office. Train and work with internal (Admissions) and external stakeholders (campus/academic partners and prospective students/families) on how to use the programs for events.
• Reserve and fulfill golf carts and motor vehicles for Admissions and Campus Partner events as needed.

Percentage Of Time65%

Job Duty CategoryEvent Analysis and Reporting

Duty/Responsibility

• Develop, design, and review assessment surveys to be distributed to campus partners and event attendees.
• Examine events, programming, and communications with a lens of accessibility for the audience, ensuring that the event welcomes guests from all backgrounds and is representative of various identities.
• Coordinate and manage all event calendar invitations for the Office of Admissions, including scheduling events in Outlook and ensuring distribution to all staff. Organize, lead, and participate in event pre-planning and post-event debrief meetings, gathering feedback from participants to provide actionable recommendations for future events.
• Support the Office of Admissions’ general visit email inbox

Percentage Of Time15%

Job Duty CategoryManage Swag Inventory

Duty/Responsibility

• Maintain and update standard operating procedures for using and requesting all Admissions swag items.
• Maintain accurate inventory counts using Admissions Inventory Management (AIM) program.
• Ensure security of physical storage of items both in Ammons and Centennial.
• Fulfill swag requests for events and VIP visits as needed.

Percentage Of Time10%

Job Duty CategoryOther duties as assigned

Duty/Responsibility

• Present Office of Admissions Daily Information Session presentation as needed
• Support the Principles of Community and participate in at least two professional development activities each year.
• Participate in and assist with other office-wide programs and activities as assigned or offered, such as professional development, University meetings, committees etc.
• Represent CSU professionally at on- and off-campus events.
• Provide event planning and management advice to internal and external partners, as needed.
• Participate in professional associations such as the Colorado Council on High School/College Relations, Rocky Mountain Association of College Admissions Counseling, and Collegiate Information and Visitor Services Association.
• Partner with Engagement and Outreach Coordinators to ensure a welcoming and positive experience for all visitors to Ammons Hall.

Percentage Of Time10%

EEO

Colorado State University (CSU) provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Background Check Policy Statement

Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so.

References Requested

References Requested

Minimum Requested3

Maximum Requested3

We're looking for motivated and caring iniduals who want to build a meaningful career helping families with their insurance and financial protection needs. This is a fully remote role with full training and support provided. Duties: Communicate with clients by phone, video, and email in a professional, friendly manner Answer questions and guide clients through available protection options Provide clear information and help clients understand their choices Maintain accurate records and complete required forms/documentation Work with team members to ensure clients receive timely service and support Benefits: Remote Flexibility - Work from home with a supportive online team Full Training & Mentorship - No previous experience required Steady Career Growth - Opportunities for advancement based on performance Compensation & Stability - Commission with bonuses and renewals, plus consistent support from leadership Positive Team Culture - Ongoing coaching and collaboration with peers Qualifications: Excellent communication and listening skills Patient, dependable, and comfortable working independently Organized and detail-oriented when handling client needs Willingness to complete licensing (we'll guide you through it) Customer service, call center, or client support experience is an asset Must be legally authorized to work in Canada or the U.S.

We're looking for motivated and caring iniduals who want to build a meaningful career helping families with their insurance and financial protection needs. This is a fully remote role with full training and support provided. Duties: Communicate with clients by phone, video, and email in a professional, friendly manner Answer questions and guide clients through available protection options Provide clear information and help clients understand their choices Maintain accurate records and complete required forms/documentation Work with team members to ensure clients receive timely service and support Benefits: Remote Flexibility - Work from home with a supportive online team Full Training & Mentorship - No previous experience required Steady Career Growth - Opportunities for advancement based on performance Compensation & Stability - Commission with bonuses and renewals, plus consistent support from leadership Positive Team Culture - Ongoing coaching and collaboration with peers Qualifications: Excellent communication and listening skills Patient, dependable, and comfortable working independently Organized and detail-oriented when handling client needs Willingness to complete licensing (we'll guide you through it) Customer service, call center, or client support experience is an asset Must be legally authorized to work in Canada or the U.S.

Haut.AI is a pioneering BeautyTech startup at the forefront of personalized skincare solutions. We combine scientific research with artificial intelligence to deliver innovative solutions that actually work. Backed by leading European VCs and founded by AI scientists, we are positioned at the intersection of two explosive growth markets: AI and beauty tech.

We are looking for a highly motivated Account Manager to ensure the long-term success of our customers. In this role, you will act as a trusted advisor, guiding clients through onboarding, adoption, and continued engagement with our AI skin analysis technology. You will be responsible for building strong relationships, driving customer satisfaction, and ensuring that our clients maximize the value of Haut.AI’s solutions.

What You'll Do:

• Develop and maintain strong relationships with assigned customers, becoming a trusted advisor and point of contact.
• Proactively engage with customers to understand their goals, needs, and challenges, and align our products to meet those requirements.
• Onboard new customers, ensuring a smooth and efficient implementation process.
• Regularly check in with customers to monitor their satisfaction and address any concerns or issues.
• Collaborate cross-functionally with Sales, Marketing, and Product teams to advocate for customer needs and drive product improvements.
• Provide ongoing training and support to our customers to maximize their utilization of our products/services.

What will help you thrive in this role:

• 4+ years of experience in Customer Success or Account management roles in a software or SaaS business.
• Good knowledge of eCommerce and popular platforms.
• Strong communication and interpersonal skills, with the ability to build rapport and trust.
• Proven track record of managing a portfolio of accounts and driving customer satisfaction.
• Excellent problem-solving skills and the ability to navigate challenging situations.
• Understanding of SaaS business models and AI technologies.
• Good command of the English language, other languages are a plus.

Nice to have:

• Experience in automating the collection and monitoring of customer health scores
• Proficiency in integrating CRM systems with existing company infrastructure

Why Join Haut.AI?

• Competitive base salary and clear bonus structure
• Fully remote position with flexibility across EU time zones
• Paid PTO
• Be part of a pioneering company revolutionizing the BeautyTech space
• Work in a collaborative, innovative, and supportive team environment
• Make a tangible impact on product development and company growth
• Direct impact on company strategy and market expansion
• Opportunity to grow your skills and expertise at the intersection of science and beauty

To Apply:

Please submit your CV for applying. We look forward to hearing from you!

Title: Regional Director, Enterprise, Tokyo

Location: Japan - Update Location

Job Description:

About Zscaler

Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.

We're looking for an experienced Regional Director to lead our Enterprise Sales and Go-to-Market team. Reporting to the Regional Vice President, you'll be responsible for:

• Recruiting, hiring and developing world-class sales talent, building development plans for each sales rep, and coaching and motivating your team to overachieve on targets

• Understanding and solving customer pain points through Zscaler's unique value proposition

• Being the GM of your business and creating a plan for success, and accurately forecasting business performance monthly/quarterly/yearly

• Acting as executive sponsor for key partners to create joint plans, generating pipeline and driving opportunities to closure

• Fostering a culture which embraces DE&I

What We're Looking for (Minimum Qualifications)

• 15+ years of full-cycle sales experience within software or SaaS industry, including at least 5 years working with manufacturing clients

• A minimum of 3 years people management experience

• Bachelor's degree or equivalent experience

• Progressive selling experience engaging with accounts and selling at C-Level

What Will Make You Stand Out (Preferred Qualifications)

• You have established relationships with current and prospective customers

• You understand the bigger picture, customer goals and how technology can facilitate them

• Proficiency in strategic sales planning with experience closing net new logos

#LI-TY2

#LI-Hybrid

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the erse needs of our employees and their families throughout their life stages, including:

• Various health plans

• Time off plans for vacation and sick time

• Parental leave options

• Retirement options

• Education reimbursement

• In-office perks, and more!

Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all iniduals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neuroergent or require pregnancy-related support.

Title: Escalation Resolution Associate (French speaking) Oxford

Location: Oxford, England, United Kingdom

Job Description:

About Viator

Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore—everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)—making memories that will last a lifetime has never been easier. With industry- leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you’ll remember.

Perks of Working at Viator

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses

• “Work your way” with flexibility to suit your lifestyle. Viator takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like.

• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.

• Donation matching. Give back? Give more! We match qualifying charitable donations annually.

• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.

• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.

• Travel perks. We believe that travel is employee development, so we provide discounts and more.

• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.

• Health benefits. We offer great coverage and competitive premiums.

Our Values

• We aspire to lead. Tap into your talent, ambition, and knowledge to bring us – and you – to new heights.

• We’re relentlessly curious. We push beyond the usual, the known, the “that’s just how it’s done.”

• We’re better together. We learn from, accept, respect, support, and value one another– and are creating something remarkable in the process.

• We serve our customers, always. We listen, question, respond, and strive for wow moments.

• We strive for better, not perfect. We won’t get it right the first time – or every time. We’ll provide a safe environment in which to make mistakes, iterate, improve, and grow.

• Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.

Escalation Resolution Associate (French speaker) Oxford

Location: Oxford

Working Hours: 37.5 per week, ability to work any 8hr shift Monday to Sunday, with home working for late shifts. We operate a 24hrs 7 days week environment; shift assigned to you may require that you work over weekends and public holidays

Basis Requirements

• Minimum broadband connections of 25MB download speed and 10MB upload speed using a hard-wire Ethernet internet connection (no Wi-Fi). Proof of connectivity will be required 

•  A minimum of six months of experience in Customer Service in an office/call centre setting 

• Home environment free from background noise where you can connect the equipment directly to the router/modem via Ethernet cable 

• Good command of English (verbal and written) 

• Typing, phone, and computer navigation skills 

• Ability to cope well in a high pressure environment while maintaining high quality outputs 

• Flexibility in work hours based on scheduling needs and customer demands

What You'll Do

As an Escalation Resolution Associate you will be responsible for supporting our customers by resolving their queries through phone chat and email contacts, ensuring the highest delivery of customer satisfaction. Associates will utilize a variety of software tools to navigate customer accounts, research and review policies, and communicate effective solutions in a fun and fast-paced environment.

If you are a people person and can deliver great customer service, this role is for you

Additional Required Skills

• Customer Focus 

• Fluent in French speaking/reading/writing

• Ability to empathise with and prioritise customer needs 

• Uphold company values and respect every customer 

• Exude patience and ownership with each customer 

• Ability to resolve conflicts and set appropriate expectations with customers’ 

• Ability to determine customer needs and provide appropriate solutions 

• Excellent time management skills with the ability to prioritise essential tasks

 Communication Skills 

•  Ability to communicate clearly and concisely with both external customers and coworkers 

• Ability to document customer account activities thoroughly and concisely 

• Comprehension skills - ability to clearly understand and respond appropriately to the issues that customers present 

• Composition skills - ability to consistently compose a grammatically correct concise, and accurate written response to customer issues

Problem Solving Skills 

•  Ability to approach problems logically and with good judgement to ensure the appropriate customer outcome 

•  Ability to make appropriate decisions on behalf of the customer quickly and effectively 

• Desire to continually learn 

• Solution oriented and self-motivated 

•  Ability to effectively prioritise work time to ensure efficiency

Preferred Qualifications 

• Ideally you will have previous call centre customer service experience 

• Experience delivering service through multiple channels including phone, email, chat, video calls or service through social media would also be desirable 

•  A minimum of six months of experience handling escalated contacts with legal, regulatory, Governmental and/or PR implication

If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition.

#Viator

#LI-

Title: Senior IT Support Specialist - India

Location: Pune, India - Remote

Type: Full Time

Workplace: remote

Category: IT

Job Description:

All roles at JumpCloud are Remote unless otherwise specified in the Job Description.

About JumpCloud

JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud®, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud® is IT Simplified.

About the Team

Our IT team strives to improve the employee experience and enhance business functions through the use of technology. They work with teams across the organization to provide technical support, system administration, consultation, and many other services.

What you'll be doing:

• Handle IT support requests from internal end users.
• Follow up on outstanding requests and ensure timely resolution.
• Create accounts and configure hardware as part of the on-boarding process.
• Assist with employee training and onboarding.
• Manage and monitor internal IT assets to ensure accurate inventory records.
• Support computers, printers, scanners, computer peripherals.
• Become a pro using our own platform to support our own employees.
• Take ownership of assigned IT related projects. These projects can include a wide range of tasks, including but not limited to, documentation, configuration of systems and applications, and integrations.
• Work with vendors to procure equipment

What we're looking for:

• 4-6 years of IT experience, or equivalent education.
• A strong desire to learn new technologies.
• Process driven and highly organized.
• The ability to give and receive constructive feedback.
• The ability to thrive in a fast-moving, team-oriented, collaborative environment.
• You can demonstrate critical thinking to resolve day-to-day end user issues.
• You are a people person with strong customer service and troubleshooting skills.
• Vendor management.
• Proficient in Mac OS X and Windows. We’ll throw a few Linux systems in there to keep you on your toes.
• Ability to translate technical information to non-technical users.
• Experience with SSO.
• Scripting in PowerShell (Python would be a plus).
• ITIL awareness a plus.

#LI-YI1

Where you’ll be working/Location:

JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.

This role is remote in the country of India. You must be located in and authorized to work in India to be considered for this role.

Language:

JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently.  Any additional language requirements will be included in the details of the job description.

Why JumpCloud?  

If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.  

One of JumpCloud®'s three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO

Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®.  Please note JumpCloud® is not accepting third party resumes at this time.   

JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Scam Notice:

Please be aware that there are iniduals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.

All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at [email protected] with the subject line "Scam Notice"

#LI-Remote #BI-Remote

Location: Remote

Type: Full-Time

Workplace: remote

Category: Client Success

Job Description:

The Service Excellence Director leads our efforts in elevating how we resolve client escalations and drives delivery excellence across our organization. This is a leadership role reporting directly to the VP of The Client Organization (TCO), and serves as the connective tissue across teams to ensure swift, consistent, and transparent resolution of client issues while scaling our operational maturity.

Responsibilities

• Client Escalation Oversight:
• You will facilitate recurring cross-functional client escalation forums that ensure rapid issue triage, root cause analysis (RCA), and resolution.
• You will drive accountability across functional partners for RCA completion and timely resolution of client-specific issues.
• You will identify escalation themes impacting multiple clients and lead efforts to address systemic gaps in service delivery.
• You will partner with Product, Engineering, Member Care, Clinical, and IBEX to prioritize escalations by impact and urgency, ensuring focus on the most critical client needs.
• Performance Tracking & Reporting:
• You will define and implement Service Level Agreements (SLAs) with each cross-functional partner.
• You will monitor and report on SLA adherence using a scorecard segmented by client segment and functional area.
• You will deliver a monthly escalation report to the VP of Client Organization summarizing:
• Volume of escalations, days open, escalation rates (per thousand), client MSAT, and NPS, SLA performance, cross-functional ownership, trends by client segment and functional domain.
• Client Service Recovery / High-Risk Client Mitigation:
• You will aggregate and analyze high-risk client mitigation plans stemming from client audits and other remediation work.
• You will identify themes across these plans and partner cross-functionally to address root causes and mitigate risk holistically.
• You will ensure Client Service Recovery plans are in place where needed, collate themes, actions and accountabilities for leadership awareness, appropriate resourcing and barrier removal.
• Strategic Collaboration:
• You will partner with the Senior Director of Performance Optimization (Client Org) and Senior Director of Performance Optimization (Growth Org) to share insights and drive consistent delivery improvements around remediation processes, RCA client communications, SLA tracking.
• You will support the TCO VP in developing monthly business updates for executive leadership and quarterly board reports detailing client escalation trends and service delivery breakdowns.
• Systems & Infrastructure Development:
• You will serve as a leader in defining and implementing a company-wide case management system to log, triage, assign, and resolve client escalations.
• You will serve as a key stakeholder in ensuring the system supports cross-functional visibility, accountability, and workflow alignment.
• Client Engagement & Voice of The Client:
• You will serve as a leader in developing, curating and delivering content to support client engagement initiatives, communications and webinars.
• You will serve as a key leader in collating information and data to support the sharing of Voice of the Client to internal IH stakeholders including reporting out Client NPS feedback, themes and service excellence work to support achievement of NPS targets.

Qualifications

• 8+ years of experience in client service delivery, program management, and customer success operations in a cross-functional SaaS or service-driven environment.
• Demonstrated success in holding cross-functional teams accountable and driving results without direct authority.
• Proven experience identifying patterns and themes in complex data sets and delivering solutions at scale.
• Strong project and stakeholder management skills with the ability to manage multiple initiatives simultaneously.
• Adept at managing through ambiguity and building structure where none exists.
• Excellent communication, executive presence, and storytelling skills—able to distill complex information into clear, actionable insights.
• A builder mindset with a passion for operational excellence, continuous improvement, and client-first delivery.
• Experience standing up or optimizing case management systems (e.g., Zendesk, Salesforce Service Cloud, Jira Service Management).

The United States new hire base salary target ranges for this full-time position are:

_Zone A: $_128,130 - $180,990 + equity + benefits

_Zone B: $_140,943 - $199,089 + equity + benefits

_Zone C: $_153,756 - $217,188 + equity + benefits

_Zone D: $_166,569 - $235,287 + equity + benefits

This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.

Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.

Benefits & Perks:

In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:

Remote-first culture

401(k) savings plan through Fidelity

Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)

Paid Time Off ("PTO") and Discretionary Time Off (“DTO")

12 weeks of 100% Paid Parental leave

Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.

Work-From-Home reimbursement to support team collaboration home office work

Your recruiter will share more about the salary range and benefits package for your role during the hiring process.

About Included Health

Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included.

Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.

Title: Service Desk Agent

Location: Athens, Attica, Greece

Type: Full-time

Workplace: Hybrid 

Job Description:

Welcome to Protera Technologies, where we’re reimagining how SAP-centric organizations work in the cloud. Since 1998, we’ve been pioneers in bringing SAP and related applications to cloud-think Microsoft Azure and AWS. Our global crew, spanning the US with offices in Chicago (HQ), Athens, Greece, and Mumbai, India, is on a mission to make IT smoother, faster, and more fun for our clients. 

But here’s the thing: we’re not your typical “serious tech company.” While we’re obsessed with delivering top-notch IT solutions, we’re all about keeping it real, approachable, and enjoyable. We work hard, but we also play hard—whether we’re collaborating on cloud optimizations, enhancing security, or just hanging out as a team. 

At Protera, we believe in empowering SAP-centric organizations with the best tools and tech to drive growth, and we love what we do. Our values? Simple: stay curious, stay authentic, and make meaningful connections. We celebrate wins big and small, whether it's a successful project or a fun team event. 

Requirements

What You’ll Do 

·        Effectively manage the full lifecycle of incidents and service requests received from internal and external customers.

·       Answer inbound customer service calls and emails. Maintain high quality of communication with customers in all channels.

·        Coordinate incident investigation, analysis and closure by escalating to appropriate L1, L2 & L3 support teams.

·        Adhere to all policies and procedures of the Service Desk which operates 24/7 (shift work)

What You Bring 

·       University Degree or Technical/Vocational Certification in Computing, Electronics, or related IT field

·       Good communication skills verbal & written in English. To be able to communicate with IT teams and departments, end users and internal customers.

·       Possess keen attention to detail.

·       Ability to multitask, prioritize and work independently.

·       Problem solving and troubleshooting skills.

·       Working a shift schedule.

·       Willing to commit and grow.

·       Fulfilled military service (if relevant).

 Nice to Have 

·       Microsoft Office knowledge (Word, PowerPoint, Excel, and Outlook)

·       Analytical skills

·       SAP familiarity desirable

·       Linux basic knowledge

·       DB administration/understanding

·       Understanding of ITSM tools and ITIL best practices

·       Understanding in areas such as Networking or System Administration, Databases or Application Support desirable.

·       Additional foreign languages will be considered a plus.

Why Join Protera? 

·        Work with global enterprise clients 

·        Learn fast with mentorship, certifications, and career growth 

·        Make a real impact in a company where ideas are welcome 

·        Flexible work setup (remote/hybrid) 

·        People-first culture with a global mindset 

Protera is proud to be an equal opportunity employer. 

We celebrate ersity and are committed to creating an inclusive environment for all employees. 

Benefits

·       Competitive wages and stability

·       Private health insurance

·       Growth opportunity and quick advancement based on performance

·       Employee appreciation programs

·       International and multicultural environment

·       Welcoming and friendly work environment within young team

·       Offices next to metro station

·       Continuous training and opportunity for career development using cutting edge Cloud

·       Technology & Certifications

Title: Social Media Moderator (Freelancer)

Location: Remote South Africa

Type: Contract

Workplace: Fully remote

Job Description:

Carry1st is Africa’s leading games publisher and monetization platform. Our Platform business unit helps top global companies grow their player base and revenues across Africa and the Middle East; while our Studio unit acquires, develops, and publishes first-party mobile games for global audiences. 

Our partners include Activision, EA, Riot Games, and NetEase and we’re backed by top investors like a16z, Bitkraft, Google, Konvoy, Sony, Riot Games, and Nas. We’re scaling awesome content by solving hard problems at the intersection of content, publishing, and digital commerce.

Think about what Carry1st can do for you in your career journey…

We are seeking a motivated and enthusiastic freelancer to join our Social Media team on a 1-year contract. You will have the opportunity to gain hands-on experience and contribute to various aspects of working in a tech company in the games industry.

You will…

• Provide information and resolve customer queries on Social media about our different games, the Carry1st Shop, or different payment options

• Respond to customer inquiries and complaints via all our Social Media and engagement  channels

• Forward and escalate issues to relevant departments and stakeholders

• Provide accurate, valid and complete information by using the right tools

• Track and report weekly on support activity, including key trends, query counts, and resolution outcomes.

Requirements

What makes you a great candidate?

• Based in South Africa with a strong passion for gaming, especially mobile games.

• You are an excellent communicator, especially in written form

• You are fluent in English; proficiency in additional South African languages is an advantage.

• Ability to work independently and as part of an international team environment

• Proactive attitude with a willingness to learn and take on new challenges in a fast-paced environment

• Great attention to detail. Accurately logging issues, following processes, and ensuring no step is missed when resolving queries.

• You have the ability to quickly learn and navigate support tools, social platforms, and basic troubleshooting for gaming/payment issues.

Benefits

What will it be like to work at Carry1st?

Carry1st is a fast-paced and dynamic place to work. Our team is erse and global as we operate fully remotely across 25+ countries. At Carry1st, you will have the opportunity to…

• Build awesome, industry-changing products, every day

• Grow with a VC-backed startup at the intersection of gaming and fintech

• Work from anywhere in the world with international teammates

We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. Join us!

Learn more about Carry1st…

• Andreessen Horowitz shared why they invested in Carry1st

• NYSE Trade Talks interviewed Cordel about Carry1st's success in the African gaming market

• Naavik hosted Cordel on a podcast to discuss Africa’s gaming landscape

About the role

We are looking to expand our support team and are hiring Customer Support Representatives who love to delight our landline users. An advanced command of the English language is required for this role.

 You will...

• Track customer concerns, identifying trends, and driving calls
• Work Cross-Functionally to remove customer obstacles
• Ensure every customer has an extraordinary experience
• Understand why customers wish to cancel and working on solutions to keep customers satisfied
• Listen for opportunities to Upsell our customers on additional products and services that will save them money and solve their issues

 You are...

• Calm Under Pressure, excellent at establishing rapport, and comfortable chatting with a variety of people
• Kind to your core
• Able to Adapt quickly to change
• Excellent in both Verbal and Written English Communication skills
• A Skilled Multitasker and Organizational by nature
• Experience with Zendesk, Hubspot or similar technology

 Compensation:

We are hiring globally and paying $6/hour as a base salary with additional commission potential

 Shifts:

Our shifts are US timezone based, we are open every day from 9 am EST to 9 pm EST, you can expect to work on weekends on a rotating basis

Community Phone Culture

Community Phone has a customer-obsessed culture. We are looking for team members who love our product and mission and see the remote first environment as a bonus. 

Beyond the job description, here are some traits members of our team share:

We value Curiosity and learning in our employees. We promote open-mindedness, embrace mistakes, and encourage challenging questions for personal growth. We create a culture of continuous learning to empower our team to tackle challenges and excel in their roles.

Efficiency in everything. We operate lean, optimizing resources to improve our products and deliver a world-class customer experience. We prioritize value over excess, embodying a scrappy and resourceful spirit to achieve our mission and values.

We prioritize taking decisive action over deliberation, recognizing that building a world-class product requires pushing personal limits and taking risks. We believe that a Bias Toward Action is essential for achieving our goals and delivering exceptional results to our customers.

We strive for Transparency and prioritize open, Direct communication. This helps us resolve issues quickly and build strong relationships with our stakeholders.

We take our work seriously and see it as a reflection of who we are. We're always looking for ways to improve and are open to feedback. We approach our work with a sense of ownership and a desire to deliver the best possible results. By embodying a Founder Mindset, we're able to achieve our goals and create exceptional products.

We value a Caring Mentality. Our customers come first, and we collaborate to provide exceptional service. We prioritize teamwork over personal accolades, fostering a customer-focused culture that drives our success and promotes a supportive work environment.

Title: Enterprise Customer Success Manager, Nursing Health Education (Remote)

Location: Home based-Florida

locations

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locations

Vermont

Wisconsin

Missouri

time type

Full time

Job Description:

Job Description

Enterprise Customer Success Manager

Are you a skilled relationship builder with a passion for customer success?

re you a customer focused account strategist?

About our Team

The eCSM will collaborate with the sales and implementation team on account strategy for assigned customers, understanding the vision and strategy. This role will be responsible for providing exceptional customer engagement to ensure our customers are maximizing the value of our digital product while ensuring successful retention and usage in their program.

About the Role

The Enterprise Customer Success Manager (eCSM) is a relationship strategist focused on developing meaningful partnerships with our customers. The eCSM serves as a trusted adviser and customer advocate to our new and returning partnership customers. This role works closely with cross-functional teams to design and implement inidualized customer success plans and strategies. This ensures the health, goals, and objectives of our customers are met, and business value is realized.

Responsibilities

• Working closely with administrators, faculty, and students of our partnership accounts to learn and discover their needs/goals

• Translating the needs/goals of key stakeholders into a Customer Success plan

• Organizing, documenting, and refining customer data throughout the partnership

• Managing and taking point on issues, as the customer advocate

• Using teaching skills that support customer onboarding plans

• Conducting training with elevated customer product value driven conversations

• Providing customer with high-level service and develops innovative solutions to meet customers' business needs

Requirements

• Possess prior customer success experience

• Be organized with exceptional time management skills and professional agility

• Have relational intelligence and strategic thinking ability

• Be a team player with a demonstrated high level of collaboration

• Have a strategic problem-solving mindset

• Be able to effectively prioritize tasks and see them through to completion

• Demonstrate proficiency with Microsoft Office (Excel, Outlook, PowerPoint, and Word)

Work in a way that works for you:

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working for you:

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

•  Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits

•  Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan

• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs

• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity

•  Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits

• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts

•  In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

About the business:

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

U.S. National Base Pay Range: - . Geographic differentials may apply in some locations to better reflect local market rates. If performed in Ohio, the pay range is - . We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.

Please read our Candidate Privacy Policy.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers:

EEO Know Your Rights.

Title: Associate Recruiter: Weatherby

Location: Fort Lauderdale, FL

Job Description:

Full time

job requisition id

JR103607

With Weatherby Healthcare, a ision of CHG Healthcare, you can love what you do and make a difference in people's lives. We are experts in providing highly qualified locum tenens physicians, physician assistants, and nurse practitioners to hospitals and healthcare facilities in all 50 states. We are known for our invigorating culture, but what really gets us out of bed in the morning is the fact that our efforts touch the lives of millions of patients every year.

Weatherby, a ision of CHG Healthcare, is the nation’s largest locum tenens staffing agency, offering more than 100 physician specialties in all 50 states.  We are experts in providing highly qualified locum tenens physicians, as well as physicians assistants and nurse practitioners to hospitals and healthcare facilities. At Weatherby, we are known for our employee-centric culture, strong core values and providing outstanding customer service. With Weatherby you can love what you do and impact the lives of millions of patients every year. 

As an Associate Recruiter in the Weatherby Healthcare ision, you will gain the experience and skills required to become a successful Sales Consultant within our organization.  The Associate Recruiter role will assist with recruiting providers for locum tenens positions.

T*his position requires that you commute to the Ft Lauderdale office twice per week.*

Responsibilities: 

• Generate calling lists and searches to assist in building a pipeline of qualified providers 

• Assist with responding to new inquiries from potential candidates who connect through our website 

• Contacting leads, new and old providers to gain interest/commitment in working with Weatherby 

• Source new providers to build and develop our provider database 

• Achieve monthly goals/KPI’s

Qualifications: 

• Experience and comfort with heavy phone activity including cold calling 

• Persuasive and professional written and oral communications skills 

• Strong database management with a large-scale database system 

• Experience with MS Word and spreadsheet programs such as Excel 

• Self-motivated with a strong work ethic

Preferred: 

• College degree preferred 

• One-year work experience in sales or sales support preferred 

• Strong organizational skills and attention to detail 

• Strong multi-tasking skills to help effectively manage multiple projects and large amounts of information and documentation

We believe in fair compensation for all of our people, which is why our pay structure takes into account the cost of labor across U.S. geographic markets. For this position, we offer a pay range of $47,840 -- $61,798 annually, with pay varying depending on work location and job-related factors such as knowledge, position level and experience. During the hiring process, your recruiter can provide more information about the specific salary range for the job location. 

CHG Healthcare offers starting salaries for sales positions in the form of total target compensation (TTC = base + commission + bonus), which includes base pay, commission, and bonuses. Sales positions receive short-term incentives through commission plans and bonuses. On the other hand, non-sales positions have starting salaries that consist of a base salary and short-term incentives through various bonus plans, which are paid out monthly, quarterly, or annually. 

#LI-GR1

In return we offer:

• 401(k) retirement plan with company match

• Traditional healthcare benefits such as medical and dental coverage, and some unique benefits like onsite health centers, corporate wellness programs, and free behavioral health appointments.

CHG Healthcare values a erse and inclusive workforce. Interested in this role but not a perfect fit? Apply anyway.

We welcome applicants of any race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status and iniduals with disabilities as an Affirmative Action/Equal Opportunity Employer. We are an at-will employer.

Title: Sr. Commercial Escrow Officer - Hybrid

Location: 200 W Madison St, Ste 800, Chicago, IL 60606

Job Description:

Who We Are

Join a team that puts its People First! As a member of First American's family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, ersity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Work as a dynamic team providing best in class service and support in the commercial real estate space. At First American we provide our teams with the support, tools, and technology that they need to ensure that providing unparalleled customer service is your primary focus.

We are looking to add a Sr. Commercial Escrow Officer to our growing team. In this role you will be responsible for establishing new commercial escrow accounts and processing escrow documents in accordance with established policies and procedures. This position plays a key role in transforming the commercial real estate experience by empowering our employees and customers to deliver next-generation solutions and results.

What You’ll Do: 

• Continually grow and service the business by providing outstanding customer service  
• Complete simple and complex commercial real estate escrow transactions by determining requirements and acting as a neutral liaison between buyer, seller, and lender 
• Work cross-functionally with Underwriting to monitor and mitigate risk to the company 
• Responsible for ensuring that all funds are properly accounted for and disbursed in accordance with the terms of the contract 
• Complete closing by reviewing, recording, and filing documents including preparing and distributing final closing statements and title, ensuring adherence to delivery dates and timelines. 
• Prepare regular reports on the status of the escrow account and provide these reports to the parties involved in the transaction 
• Prepare legal documents for the closure of the sale 
• Comply with regulatory requirements by adhering, and enforcing adherence, to requirements

What You’ll Bring: 

• 4-6 years of escrow related experience as an Escrow Officer, preferably in Commercial 
• Passion for helping customers while maintaining a professional and positive attitude 
• Excellent verbal and written communication with both internal and external customers; uses various types of communication to meet customer expectations and build relationships 
• Problem solving with strong organizational skills, detail oriented and knows how to navigate internal and external resources to resolve issues 
• May require escrow officer certification dependent upon state 
• Comfortableness working with technology and proprietary programs; adapts quickly to new software applications and technologies  
• Thrives in contributing to a team, working together to deliver beyond customer expectations 
• High School Diploma/Equivalent

Pay Range: $31.51-$42.01 hourly

#LI-SD1

What We Offer

By choice, we don’t simply accept iniduality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates ersity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Title: Senior Clinical Specialist - CAS, Houston, Texas

Location: Houston, Texas, United States of America

Full time

job requisition id

R47726

Job Description:

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.

Bring your talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career that changes lives.

CAS seeks collaborative candidates who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients. We look for candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes and systems by being accountable, having a voice, and taking action.

Primary Responsibilities

• Provide technical, educational, clinical and sales support to assist the Region in meeting Cardiac Ablation Solutions sales and customer service objectives.  

• Represents Medtronic CAS during ablations procedures to provide troubleshooting and other technical assistance

• Receives technical inquiries by customers. Researches solutions to questions or problems (e.g., Catheter, Console, Generator support)

• Educational Support

• Educates and trains physicians, hospital personnel and office staff on technical matters relating to AFS products and related procedures.

• One-on-one training sessions

• In-service education programs

• Seminars and/or outside symposiums

• Assists RM and field training department in educating/training new Clinical Specialists and Account Managers

• Provides training and resources for hospital staff to enable them to conduct training for their personnel

• Sales Support

• Updates sales representatives concerning procedure. Immediately notifies Account Manager regarding issues or problems requiring follow-up

• Serves as effective Medtronic CAS representative to physicians and support staff regarding Medtronic CAS products, service and support

• Promotes the safe and effective use of Medtronic CAS products and related procedures

• Understands national, regional and territory sales objectives. Works in partnership with Account Manager to achieve exceed goals

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

We seek out and hire a erse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader —that’s why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.

To learn more about Inclusion & Diversity at Medtronic Click Here

Must Have Minimum Requirements

To be considered for this role, please ensure these minimum requirements are evident on your resume.

• High School diploma PLUS a minimum 8 years of work experience in healthcare within an EP, Cath Lab setting or sales in cardiac field​

OR

• Associate degree PLUS a minimum of 6 years of work experience in healthcare within an EP, Cath Lab setting or sales in cardiac field

​​OR

• Bachelor degree PLUS a minimum 4 years work experience in healthcare within an EP, Cath Lab setting or sales in cardiac field

Preferred Qualifications:

• Preference will be given to local qualified candidates and candidates with Medtronic experience

• B.A./B.S. Degree in nursing, cardiovascular, life sciences, or technical discipline with minimum of four years’ work experience in cardiac field, hospital/clinic or sales

• Pacing school/ATI-like training program in addition to BQs

• Proven track record with technical training assignments

• Experience in the cardiac catheter ablation field, EP lab, in a hospital/clinic or EP medical sales providing technical / clinical support

Additional Job Requirements:

• Environmental exposure to infectious disease and radiation

• Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise

• Clinical Specialists will on occasion be required to travel outside of their assigned territory and possibility overnight

• Ability to freely move throughout the facility, use a phone, keyboard and mouse, visually able to interact with personal computers

• Must be able to stand/sit/walk for 8 hours a day

• Must have a valid driver’s license

• Ability to travel up to 80%

Must have a valid driver's license and active vehicle insurance policy.In addition, your driving record will be reviewed and will be considered as part of your application. Must be able to drive approximately 50% of the time within assigned territory and may require overnight travel.

Business Description

Cardiac Ablation Solutions offers cardiac mapping and ablation solutions to treat patients with abnormal heart rhythms. Our vision is to help patients worldwide by advancing innovation for the diagnosis and ablation of cardiac arrhythmias, enabling clinicians to perform procedures with superior outcomes.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

Salary ranges for U.S (excl. PR) locations (USD):$100,000.00 - $120,000.00

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance,Health Savings Account,Healthcare Flexible Spending Account,Life insurance, Long-term disability leave,Dependent daycare spending account,Tuition assistance/reimbursement, andSimple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees:Incentive plans, 401(k) plan plus employer contribution and match,Short-term disability,Paid time off,Paid holidays,Employee Stock Purchase Plan,Employee Assistance Program,Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), andCapital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Learn more about our business, mission, and our commitment to ersity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified iniduals with disabilities.

If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Title: myQ Enterprise Implementation Manager

Location: Remote - Pennsylvania

time type: Full time

job requisition id: JR29620

Job Description:

This is a role within Chamberlain Group’s (CG)Emerging Business Group within the Commercial Business Unit, designed to lead CG’s go-to-market efforts for cutting-edge facility-focused software. A successful incumbent is responsible for (i) Developing and executing project plans to ensure that all implementation phases for myQ Enterprise projects are completed on time and within budget (ii) Communicating with stakeholders to identify and resolve issues throughout implementation process (iii) Managing all aspects of an implementation project from start to finish, including planning, organizing, overseeing workflow, and communicating progress to key stakeholders; Partnering with dealers, contractors, customers and external/internal stakeholders to ensure smooth implementation of software and hardware solutions. Requires 7+ years of experience in a customer facing role and/or project management role and a minimum of a Bachelor’s degree.

Responsibilities

• Review solution designs completed by the sales team to ensure feasibility and reduce risks for implementation

• Develop and execute project plans to ensure that all implementation phases for myQ Enterprise projects are completed on time and within budget

• Communicate with stakeholders to identify and resolve issues throughout implementation process

• Manage all aspects of an implementation project from start to finish, including planning, organizing, overseeing workflow, and communicating progress to key stakeholders; Partner with dealers, contractors, customers and external/internal stakeholders to ensure smooth implementation of software and hardware solutions

• Determine key KPIs and conduct data gathering to ensure key KPIs are met or action plans are in place to help customer meet metrics

• Oversee implementation of myQ Enterprise and onboarding process for long term success and scalability

• Ensure all testing scenarios have been documented and have passed testing prior to solution go-live

• Ensure all project documentation is accurate and complete, facilitating the handover to Customer Success

• Conduct training on the new software or system to users who will be impacted by the implementation

• Conduct post-implementation audits to ensure that all changes have been implemented successfully and that the new product is being used effectively

• Coach and mentor new members of the team to help get them productive as quickly as possible and reinforce CG’s values and behaviors.

• Use all tools and processes available and keep internal systems up to date to accurately reflect project statuses, progress, issues and target dates.

• Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.

• Protect Chamberlain Group’s reputation by keeping information confidential.

• Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.

• Contribute to the team effort by accomplishing related results and participating on projects as needed.

Minimum Qualifications

• Bachelor’s degree in related field

• 7+ years in customer facing role and/or project management role

• Experience with contract negotiations

• Experience leading process improvement projects

• Experience working with software

• High sense of urgency

• Strong sense of Customer Advocacy

• Proven track record of successful project implementations

• Excellent communication, presentation, and interpersonal skills

• Ability to work independently and with a team to meet deadlines

• Ability to recognize and articulate trends and insights across the customer base

• Change agent, able to drive new processes and streamline existing ones

• Ability to travel up to 70% - domestically and internationally; valid driver's license

Preferred Qualifications

• Bachelor’s degree in business (Supply Chain preferred), engineering (Industrial preferred); Master’s Degree in related discipline

• Lean Six Sigma Green Belt Certification

• PMP certification

• Experience with WMS, YMS, TMS implementation

• Experience in access control

• Experience in facility management

#LI-JS1

#LI-Remote

The pay range for this position is $127,387.00 - $217,326.50; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.

Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome.

Title: AR Commercial Collections Specialist

Location: Lone Tree, Colorado

Job Description:

Full time

job requisition id

R-622315

Change people’s lives and love what you do! Cochlear is the most recognized brand in hearing health care.

AR Commercial Collections Specialist

Position Spotlight:

• This full-time role reports to our Americas head office in Lone Tree, CO, and offers a hybrid work environment
• Up to 40 hours per week during regular business hours of 9am – 6pm MST, Monday - Friday
• Hybrid work environment: 3 days in the office and 2 days working from home (WFH)

About the role

Cochlear is helping people hear, and be heard, all over the world. Come be a part of our amazing mission and join the number one most trustworthy company in the healthcare industry as recognized by Newsweek in its 2024 rankings of the World's Most Trustworthy Companies! If you know commercial (B2B) collections, this is a fantastic opportunity to join the Finance team at the global leader in implantable hearing devices!

To be successful in this role you’ll be able to review, follow up and collect business accounts receivable balances due. You'll work collaboratively with finance team, reimbursement, customer service, and sales teams to maintain accurate database and collect past due balances

This position is responsible for the collection of all business receivables for a portfolio of $4M - $10M, and for providing credit and collections support to customers (both internal and external). Primary responsibilities fall into the following categories

Key Responsibilities

• Contact customers via outbound/inbound phone calls and other means of communication to secure balance of debt by negotiating payment in full, payment arrangements and payment terms.
• Pro-actively manage credit limit by communicating potential credit limit issues to customers
• Prepares credit limit requests for credit limit increases for existing accounts
• Regular reporting of AR Aging and Credit and Collection efforts and issues to business owners and upper management
• Collect on all outstanding receivables on assigned accounts within set goals and objectives.
• Escalate and recommend an account for watch or hold to upper management on future orders when there is cause for loss of financial exposure.
• Timely follow-up and information gathering so that collection is made on all outstanding receivables on assigned accounts.
• Properly document accounts.
• Issue refunds with appropriate documentation.

Key Requirements

• Bachelor’s or high school diploma with equivalent work experience
• 2-3 Years of commercial collections experience  
• Intermediate Excel skills required
• Oracle experience is preferred but not required

Total Rewards

• In addition to the opportunity to develop your knowledge and grow professionally, we offer competitive wages and benefits.
• Pay Range in the United States: $28.85/hr based upon experience, as well as an annual bonus opportunity of 5% of base salary. Exact compensation may vary based on skills, experience, and location.
• Benefit package includes medical, dental, vision, life and disability insurance as well as 401(K) matching with immediate vesting, Paid Time Off, tuition reimbursement, maternity and paternity leave, Employee Stock Purchase Plan and pet insurance.

Who are we?

Human needs have always been our inspiration, ever since Professor Graeme Clark set out to create the first multi-channel cochlear implant because he saw his father struggle with hearing loss. We always start with people in mind – thinking about their needs.

For this reason, our products, services and support will continue to evolve and improve. We are by our customers’ side through the entire hearing journey, so they can experience a life full of hearing. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives and working in an organization where they can be part of bringing the mission to life each day.

Learn more about what our employees are saying about working at Cochlear:

What makes Cochlear a great place to work?

How has Cochlear's culture and values impacted you?

Physical & Mental Demands

The physical and mental demands described below are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions. While performing the duties of this job, the inidual is regularly required to be in a stationary (seated/standing) position; utilize business technology for work product delivery, communicate orally and in writing with others internal or external to the organization, utilize problem solving/critical thinking skills to discern and convey information.  May be asked to occasionally transport/move up to 30 pounds, depending on the position. Specific vision abilities required by this job include ability to adjust focus. The inidual is regularly required to utilize comprehension, critical thinking, communication, problem solving, organization reasoning, relating to others and discernment of items such as product specifications, procedures and processes to customers (whether internal or external).  Influence, organization/classification of information and planning are also required.

The work environment is a home/office environment and are representative of those in inidual encounters while performing the essential functions of this job.

Apply now by completing your application form online. Applicants must meet the job specific application criteria to be considered. Visit our careers site at www.cochlear.us/careers to learn more. 

Cochlear Americas is an Equal Opportunity Employer. We will provide reasonable accommodations for qualified iniduals with disabilities.  If you require accommodation with completing the online application.

Title: Strategic Account Executive - Oklahoma & Arkansas

Location:

Remote - Oklahoma

Remote - Arkansas

time type

Full time

Job Description:

Job Description:

We are Omnissa! 

Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-from anywhere experiences. We integrate industry-leading solutions—including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance—into a seamless, autonomous workspace that adapts to how people work. Our platform boosts employee engagement while optimizing IT operations, security, and cost.

Guided by our Core Values—Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value—we’re growing rapidly and committed to delivering meaningful impact. If you're passionate about shaping the future of work, we’d love to hear from you.

What is the Opportunity?

As a Strategic Account Executive, you will play a pivotal role in driving revenue growth by identifying opportunities for upselling, cross-selling, and ensuring customer satisfaction and retention. You will actively contribute to the Omnissa sales strategy, executing tailored sales efforts that align with our objectives. Acting as a trusted advisor for an assigned territory. You’ll deeply understand their business needs and align Omnissa’s solutions to meet those needs.

What You’ll Do

• Build and deepen relationships with key decision-makers and influencers, establishing yourself as a trusted advisor for 12-20 strategic customers in Oklahoma, Arkansas, and Nebraska.
• Represent Omnissa’s full portfolio, including Workspace ONE and Horizon, delivering tailored solutions that meet customer needs.
• Develop and execute strategic account plans to drive revenue growth, expand market share, and achieve or exceed sales targets.
• Collaborate closely with Pre-Sales, Partner Managers, Marketing, Sales Operations, Professional Services, and Customer Success to ensure seamless solution delivery and customer success.
• Manage an accurate sales pipeline in Salesforce (SFDC), providing reliable forecasts and clear, data-driven insights.
• Conduct regular account reviews, deliver value-driven proposals, and clearly demonstrate the ROI of Omnissa’s solutions.
• Stay current on End User Computing trends, market dynamics, and competitors to proactively offer innovative solutions.
• Participate in regional and industry-specific events to strengthen relationships, build brand presence, and stay ahead of market trends.
• Advocate for your customers internally to ensure exceptional experiences and long-term success.

What You’ll Bring to Omnissa

• 5–10 years of SaaS sales experience with a proven record of success with enterprise customers in Oklahoma, Arkansas, and Nebraska.
• Demonstrated ability to build strategic, long-term relationships with key stakeholders and decision-makers.
• Strong pipeline management and forecasting skills, with a data-driven approach to business planning.
• Track record of exceeding revenue targets, closing complex high-value deals, and earning top performance recognition (e.g., President’s Club).
• Exceptional communication and presentation skills, able to articulate the value of Omnissa’s solutions to technical and business audiences.
• Ability to thrive in a fast-paced, high-growth environment, demonstrating resilience, adaptability, and a collaborative mindset.
• Proficiency in Salesforce (SFDC) and other sales tools to manage accounts and drive insights-based selling strategies.
• Passion for solving problems, delivering customer results, and driving innovation.
• Experience with or knowledge of End User Computing solutions (VDI, UEM, DaaS) is a strong plus.

Location: Oklahoma, Arkansas

This role is eligible for commission and the typical On-Target Earnings (OTE) range isUSD $210,250 – $350,450per year. Actual compensation offer may vary from posted hiring range based upon geographic location, work experience, education, skill level, or other relevant factors. In addition to competitive compensation, Omnissa offers a variety of benefits such as employee ownership, health insurance, 401k with matching contributions, disability insurance, paid-time off, growth opportunities, and more

Omnissa is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind:

Omnissa is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Omnissa are based on business needs, job requirements and inidual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Omnissa will not tolerate discrimination or harassment based on any of these characteristics. Omnissa welcomes applicants of all ages. Omnissa will provide reasonable accommodations to applicants and employees who have protected disabilities consistent with local law.

This job requisition is not eligible for employment-based immigration sponsorship by Omnissa.

Title: Qualified Plans Specialist

Job type: Hybrid

Job Description:

​​​About this Opportunity:

As a Qualified Plans Specialist, you will be responsible for providing administrative support for qualified retirement plans at Orion Portfolio Solutions.As we continue to evolve and live our Orion values, we are looking for someone to grow with us. ​​ 

For External Candidates:

For Internal Candidates:

In this role, you’ll get to:  

• Perform general administrative duties including filing, emailing advisors, data entry, faxing, copying, scanning, and mailing to support qualified plans at Orion

• Process and follow up on new paperwork for qualified plans, including 401(k), 403(b), 457, Solo(k), Defined Benefit and SEP/Simple IRAs

• Field calls from investment representatives regarding new business forms, processes or status

• Follow-up continuously with advisor when processing an order to ensure representatives are informed during each step of new business process

• Ensure timely receipt of missing information or items required to complete new plans or plan changes

• Maintain a daily routine to ensure all new plan functions and maintenance have been completed

• Collaborate with vendors, representatives and/or internal clients to resolve issues regarding processing of new accounts

• Complete various operational duties and projects (data entry, mailings, processing checks, etc.) assigned by manager

• Cross-train on all related account types and provide back-up support as needed

We’re looking for talent who:  

• Possess at least a high school diploma or equivalent

• Preferably has a bachelor’s degree in business administration or a related field

• Has a minimum of 3 years of administrative or clerical experience

• Preferably possess a minimum of 1 year of customer service experience

• Owns and manages relationships with stakeholders directly and work effectively with people at all levels in an organization

#LI-Hybrid

Salary Range:

$20.67 - $29.57

The pay listed in this posting indicates the estimated pay at the time of this posting; however, may vary depending on geographic location, job-related knowledge, skills, and experience. In addition, Orion offers a competitive benefits package which includes health, dental, vision, and disability coverage on day one, 401(k) plan with employer match, paid parental leave, pet benefits including pawternity leave and pet insurance, student loan repayment and more.

About Us

At Orion, we achieve our best work when we support one another, staying personally accountable to each other and the clients we serve. We create a welcoming environment where everyone is respected, valued, and heard. Our commitment to create raving fans ensures we consistently exceed client expectations. Thinking differently is in our DNA—we innovate always, push boundaries, and reject the status quo to deliver transformative outcomes. Together, we support one another and see it through to success, driving our collective achievements and those of our clients.

Position Title: Intake Specialist (Client Service Sales) - Remote

**Description

**

Intake Specialist (Client Service - Sales)

Heard and Smith, LLP was founded on the principles of compassion, humility and the relentless desire to pursue financial assistance for our clients. Our law firm has been helping the disabled for over 30 years and has a proven record. Do you have a heart for those in need? We are seeking iniduals with excellent customer relations, strong work ethic, and a true desire to help others. Being part of the Heard and Smith team is more than a job; each day provides you with opportunities to change someones life!

• Fast-paced, professional environment;
• Fulfilling, challenging, and rewarding;
• Great team environment;
• Paid Holidays, Accrued Paid Time Off (FT only);
• Great Medical Benefits Package (FT only);
• Wellness Program (FT only);
• Competitive Salary $14.50-$16.50 per hour DOE
• 401k with Annual Employer Profit-Sharing contributions(historically 5% annual salary - employee contributions not required!)

As the Intake Specialist you are the first point of contact for potential clients who are seeking Social Security Disability (SSD) and/or Social Security Income (SSI) assistance. In a call center environment, you will guide potential clients through a screening process (triage) to determine eligibility for SSD/SSI and if eligible, invite them to become a client. You will assist clients in the completion of initial applications as well as addendums and updates for submission to the Social Security Administration.

In this role you will:

• Build the initial client relationship and confidence in our firm with every prospective client interaction
• Take calls per day in a professional inbound/outbound call center environment
• Sign up 4 new cases per day to the firm
• Be expected to meet occupancy and adherence goals
• Be expected to maintain a minimum call quality score of 90%
• Consistently build the client relationship and confidence in our firm with every client interaction while proactively contacting clients to ensure the relationship is maintained
• Solve problems and maintain confidentiality
• Keep updated records and detailed documentation of client interactions, concerns, and complaints in a paperless database system
• Use good judgment to discern what issues may be urgent and need a managers or directors attention immediately

To be successful as an Intake Specialist you will need:

• High School Diploma; Degree preferred; or equivalent combination
• Call center and customer service experience
• Strong people skills
• Excellent telephone, communication, and active listening skills
• Ability to meet performance standards whether in office or working remotely from home
• Knowledge in computer technology and the Internet (MS Office, Outlook). Including the ability to learn new programs easily
• Minimum 40 WPM typing speed
• Multi-tasking skills and the ability to work well under pressure
• Detail oriented
• Excellent spelling and grammar
• Problem analysis and problem-solving
• Self-motivated, self-disciplined, able to work with little supervision
• Reliability and dependability
• Ability to work in fast paced environment
• Ability to work in a confidential environment always maintaining client confidentiality
• Has professional manner and high energy level, exhibits a positive attitude
• Strong organizational skills
• Good time management skills
• Accepts new ideas and challenges and is highly motivated
• Ability to work well with others as a team
• Ability to work remotely from home as needed per business needs (see remote requirements)
• Sales experience a plus
• Fluent Spanish a plus

Minimum Requirements for a Remote Home Office Intake Specialist:

• Computer with up-to-date operating system (No Macs, Chromebooks, Tablets)
• Camera - internal to computer or external
• Fast internet connection (20MB+)
• Wired Ethernet cable Internet connection in your home office
• Land line telephone or good cell phone signal in home office
• Quiet, private home office with no distractions during business hours
• Reside in Texas

PI451eddb8f7bb-3268

Job Title: Guest Services Agent

About Us

We are a hotel and Airbnb management company headquartered in NYC, with a work-from-home team split around the globe (we were working from home before it was the trend! :-) ). Founded in 2015, we weathered the pandemic and are again starting to grow!

Looking For

We are looking for a rockstar team member to fill out our guest and booking services team. Your primary role will be to help answer guest questions, verify and respond to booking requests, and generally offer guest support. The volume of inquiries is fairly low, so you will also be asked to work on administrative, marketing, sales or research tasks during this shift. These tasks will be assigned according to your skillset and interests.

Shift

You will be expected to work from your computer M-Th, and monitor calls and messages from your phone on Friday - Sunday. When applying, please describe your hotel or Airbnb guest services experience.

• 12pm - 8pm NYC time

Salary

$1,250 - $2,500/mo. Depends on experience.

Requirements

- 5+ years hotel or airbnb guest services experience

- 1 solid internet connection with at least 30mbps speed

- A backup internet connection and battery in case of power outages

- A laptop and cell phone able to support the latest versions of igms and line2

- A calm demeanor and a quick wit

- Ability to think creatively under stress

- Ability to work simultaneously on multiple projects

Optional (let us know if you have any of the below skills!):

- Social media experience

- Sales experience

- Marketing experience

- Real estate research experience

- Spanish, Hebrew, and/or German

Benefits

- 3 weeks paid vacation after your first 6 months

- 5 paid family and/or sick leave days after your first 6 months (convertible to vacation days if not used)

- 7 public holidays (your choice of US or personal local)

- $2,000 education credits after your first 6 months

- Flexible choice of holidays (we ask you monitor from your phone, but will be able to celebrate with friends/family as you wish

- The ability to work from anywhere with an internet connection

Note that we will not be hiring anyone with less than 5 years hotel or airbnb experience. You are expected to be working on your own after a 1 week training period, and this is unfortunately just too steep a learning curve without prior experience.

Fully Remote | Competitive Salary | ⏰ Full-Time

The Opportunity

Join a fast-growing crypto iGaming company where you'll be the frontline of our player experience. We need someone who can deliver world-class support while building and nurturing our community—this isn't just a support role, it's a chance to shape how players experience crypto gaming.

Primary Focus: Customer Support (60%) | Community Management (30%) | Business Development (10%)

What You'll Do Day-to-Day

Customer Support (Your Main Responsibility)

• Handle 40-60+ live chat and email tickets daily via Intercom
• Resolve crypto transaction issues, deposits/withdrawals, wallet problems, and gaming queries
• Troubleshoot technical issues with urgency and clear communication
• Document solutions and build out our help center
• Maintain 95%+ CSAT and sub-5 minute response times

Community Management

• Actively moderate and engage on Discord (our main hub), Reddit, and gaming forums
• De-escalate issues, celebrate wins, and keep the vibe positive
• Share updates, host events, and create sticky content
• Report community sentiment and player feedback to leadership weekly

Growth & Outreach

• Post strategically in crypto gaming communities and forums to attract quality players
• Build relationships with micro and mid-tier KOLs in the crypto gaming space
• Identify partnership opportunities through authentic engagement

Your Schedule

• 5 days/week, 8-hour shifts (40 hours total)
• Flexible shift times based on coverage needs (we'll discuss during interview)
• Weekend availability may be required on rotation

You're a Perfect Fit If You Have:

Must-Haves (Non-Negotiable)

✅ Native/fluent English - impeccable grammar, spelling, and communication

Strong Preferences

⭐ iGaming/online casino/sportsbook experience (huge plus)

What Makes You Stand Out

• You've worked in crypto startups or Web3 projects before
• You have screenshots/metrics proving your support performance (resolution time, CSAT, etc.)
• You've grown or managed online communities organically
• You understand meme culture and can communicate with players authentically
• You've personally used crypto casinos or gaming platforms

How to Apply (Read Carefully)

Send the following to [email/application link]:

1. Resume highlighting relevant experience
2. Required written responses (this is how we filter—incomplete applications will be rejected): a) Crypto Background (150-250 words)
   b) iGaming Experience (100-200 words)
   c) Support & Community Proof (Include links/evidence)
   d) Scenario Response (Test your skills)"A player deposited 0.1 ETH 2 hours ago but it's not showing in their account. They're frustrated and threatening to leave a bad review. Write your response to them."
3. • How long have you been in crypto?
   • What projects/protocols do you use regularly?
   • What's your involvement in the space? (Trading, DeFi, NFTs, communities, etc.)
4. • Any experience in online casinos, sportsbooks, or gaming platforms?
   • If none, explain your familiarity with the industry
5. • Link to Discord server you've managed or moderated
   • Screenshots of support metrics or customer feedback
   • Examples of community posts/engagement you're proud of
6. Optional but recommended:
7. • Your Crypto Twitter/Telegram handle
   • Portfolio of communities you've built or managed

Why Join Us?

• Work from anywhere in the world
• Be part of the crypto gaming revolution
• Competitive salary commensurate with experience
• Direct impact on company growth and culture
• Collaborative team that values your input

Our Hiring Process

1. Application review (we actually read every thoughtful submission)
2. 15-min screening call (culture fit, logistics)
3. Skills assessment (live chat simulation + crypto knowledge test)
4. Final interview (meet the team, discuss compensation)
5. Offer (fast decisions for the right candidate)

⚠️ Important Notes:

• Applications without the required written responses will be automatically rejected
• We prioritize quality over speed—take time to craft thoughtful answers
• We're looking for 1-2 people maximum, so competition is high
• No agencies, no outsourcing companies

Ready to be our players' hero? Apply now.

**The Role

We're seeking two exceptional Merchant Support Specialist's to join our global team. This role is critical in ensuring our merchants succeed by providing world-class support and insights that drive our product development.

**Who We're Looking For

Required Qualities

• A patient, empathetic professional with a great sense of humour
• Exceptional written and verbal communication skills in English
• Tech-savvy and proficient with SaaS applications
• Proven Shopify experience
• Familiarity with Microsoft Teams and O365 suite applications 
• Flexibility to work across Americas timezone, including weekend availability
• Strong independent working style with high self-motivation
• Availability in later Americas time zones

Bonus Qualifications

• Fluency in a second (or third) language
• Additional e-commerce platform experience

Key Responsibilities

• Provide comprehensive customer support across multiple channels: 
  • Email
  • Live chat
  • Social media
  • Telephone support
• Conduct personalized onboarding and setup sessions via video calls
• Develop and maintain help documentation and tutorials
• Analyse and track feature requests and support trends
• Contribute to continuous improvement of our support processes

Why Join Zapiet?

• Work with a self-funded, profitable company that prioritizes customer success
• Collaborate with an international team spanning 15 countries
• Make a meaningful impact on company growth
• Enjoy a dynamic, meeting-light work environment
• Opportunity for significant personal and professional development

Our Global Footprint

• Supporting over 10,000 merchants worldwide
• Team members in 15 countries
• 24/7 coverage across global time zones
• Cutting-edge e-commerce solutions

How to Apply

If you're passionate about supporting merchants and ready to make a difference in e-commerce, we want to hear from you!

Zapiet is an equal opportunity employer committed to creating an inclusive environment for all team members.

About the Role

Clipboard Health is looking for highly motivated, customer-focused iniduals to join our team as B2B Support Specialists (HCF Agents). This is not a traditional call center role—you will be the frontline account manager for our most valuable business clients: healthcare facilities (HCFs). Your job is to proactively solve client issues, prevent churn, and ensure a seamless experience for our customers.

We don’t measure success by any 1-2 metric scores alone—we care about whether you truly solve problems and help our business customers succeed.

What You’ll Do

✅ Own and resolve customer issues end-to-end – Act as the primary support contact for healthcare facilities, handling phone calls and emails with urgency and precision.

**

Customer-Centric Mindset – You genuinely care about helping customers and take ownership of their problems.

Who Can Apply?

Experience Level: Open to candidates of all experience levels—what matters most is your ability to handle business customers professionally and solve problems effectively.

Why Join Clipboard Health?

✅ 100% Remote – Always. Work from anywhere in the world.

Next Steps After Application:

• The application form also includes basic customer support skill-based questions. Getting any of these questions wrong will result in automatic rejection—these assess your ability to handle real client situations.
• If you pass the initial screening, you will receive an email with case study instructions within 2-3 days.
• Check your spam folder! If you don’t see the email, make sure it hasn’t been filtered.

**

To succeed in this role, you must have:

**Ready to Make an Impact? Apply Now!

If you're passionate about helping customers, solving complex issues, and working in a high-growth startup, we’d love to hear from you!

• Coordinate and schedule maintenance requests and work orders.
• Troubleshoot and qualify tenant service requests to determine appropriate response and urgency.
• Communicate with tenants, vendors, and property managers to ensure timely resolution of issues.
• Track and manage maintenance logs, vendor invoices, and service records.
• Assist in sourcing and onboarding qualified contractors and service providers.
• Monitor inventory of maintenance supplies and equipment.
• Ensure compliance with safety regulations and company standards.

Title: Financial Wellness Specialist

Job Description:

Location

San Francisco, California (Hybrid)

Employment Type

Full time

Location Type

Hybrid

Department

Retirement Services

Compensation

• Estimated Base Salary $68.2K – $106.5K • Offers Equity • Offers Bonus

Insurance is a trillion dollar market that is fundamental to society, yet it has not modernized — until now. 

Newfront is building the modern insurance experience. 

We've reimagined the experience for clients, prospects, and employees, altering the way people create, understand, select, transact, and use insurance. We're changing the approach so that it starts and ends with the client, not the product, and empowering people for moments that matter. 

Our unique approach recognizes both the vast potential of technology and the fundamental role of insurance experts. We're a technology-driven company with DE&I in our DNA and strong values; we believe people matter most. 

Our mission is to define the future of the insurance industry, while instilling a high performance culture in combination with living our Work, Love, Play ethos each day. We value balanced lives and are passionate about creating a culture of wellness that results in healthier, happier, and more productive employees, and more successful clients.

Reporting to the Practice Leader or their designee, this position is responsible for supporting the Retirement Services team on 401(k) education strategy and employee engagement as well as deploying financial wellness strategies to our clients and their employees.  

This position is a salaried, exempt, full-time role. This is a US hybrid-role with the option to work from any of Newfront’s offices. 

What You’ll Be Responsible For: 

• Engaging Presenter: Act as the Newfront face for financial wellness and education.  Deliver educational seminars and workshops—both online and in-person—on relevant financial topics such as 401(k), 529 plans, equity compensation, budgeting, retirement planning, and estate planning.  Attend wellness/benefit fairs as needed. 

• Great Collaborator: Work internally with the Retirement Services team as well as externally with prospects and clients to understand their employee education needs.   

• Innovator and a Builder: Based on client objectives, put together customized strategies and relevant materials to support delivery. Find ways to continue to innovate and improve our offerings and solutions. 

• Trusted Partner: Build relationships with our clients’ benefit leaders and be able to conduct one-on-one planning sessions with employees from client companies to discuss personal financial situations and offer general guidance. 

• Own Key Partner Relationships: Stay on top of the broader marketplace, industry trends, and key innovators.  Connect with key stakeholders at current and potential partners.  Develop relationships to strengthen Newfronts’ capabilities.

Qualifications:   

• Minimum of 2+ years of work experience is required.  

• Basic project management skills, including task coordination and systems familiarity. 

• Excellent verbal and written communication skills, including public speaking, webinar facilitation, and presentation development. 

• Self-motivated and proactive inidual with strong interpersonal skills; comfortable in dynamic, fast-paced, and customer service-oriented environments. 

• Team-oriented with a collaborative mindset, yet able to work independently with minimal supervision. 

• Strong organizational and time management abilities, with meticulous attention to detail and the ability to manage competing priorities and high volumes.

​​​​​ 

Preferred Knowledge, Skills and Abilities: 

• Experience in the Financial Wellness or 401(k) space is preferred. 

• Experience in building professional presentations and reviewing deliverables for accuracy and consistency. 

• Excellent customer service skills, including active listening and professional communication. Ability to build trust and foster relationships with clients, vendors, and colleagues. 

• Readily adapts to shifting priorities, deadlines, and client needs. Demonstrated ability to flex on priorities.  

• Actively contributes to process improvement and supports a culture of continuous learning and innovation. Sense of curiosity and willingness to learn industry knowledge and trends. 

• Proficient in Microsoft Office (Word, Excel, PowerPoint), Google Suite, Zoom, Slack, Salesforce, and quick to learn and apply other software and technology tools. 

• Proactively looks for opportunities to grow client accounts by recommending additional value-added services, while supporting the team in building a reputation for strategic insight and dependable expertise.

Required Certificates, Licenses, Registration: 

• Series 65 License (required to have or be completed within 3 months of start date). 

• CFP preferred

The pay range for this position in California, Washington, Colorado, and New York at the commencement of employment is expected to be between $68,200 - $106,500. However, base pay offered may vary depending on multiple inidualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, the employee will be in an “at-will position,” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to inidual performance, Company or inidual department/team performance, and market factors.

At Newfront, we are committed to hiring erse talent and supporting an inclusive workplace environment. If you are excited about a role at Newfront but feel you’re missing a few of the qualifications, we still encourage you to apply and tell us about yourself. You may just be the next Newfront team member that we are looking for! 

Newfront is proud to be an equal opportunity workplace. Diversity is in our DNA and we believe that creating an inclusive workplace elevates the value we are able to bring to our customers and employees alike. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law.

If you require reasonable accommodations throughout the application or interview process, please contact us at [email protected]. For information regarding how Newfront collects and uses personal information, please review our Privacy Policy.

TITLE : Head of Customer Product Support

Location: Chicago United States

Job Description:

The Head of Customer Product Support, North America plays a critical role in leading and scaling Asana's global Customer Product Support organization. Reporting to the Head of Customer Product Support, this leader oversees the North America Customer Product Support Team, managing a combination of ICs, Leads and/or Managers.

This role is accountable for delivering world-class support across Tier 1-3 product cases, ensuring KPI attainment, developing leadership capability, and surfacing structured insights that shape product and process improvements. This role will foster a coaching culture, balancing customer advocacy with business priorities, and will ensure operational excellence across their team.

This role is based in our Chicago office with an office-centric hybrid schedule. Along with most Asanas, you'll work from this office in person on Mondays, Tuesdays, and Thursdays. Most Asanas have the option to work from home on Wednesdays and Fridays. If you're interviewing for this role, your Talent Acquisition Partner will share more about the in-office requirements.

What You'll Achieve:

• Lead and develop the North America Customer Product Support Team, managing ICs (L3-L6), Lead(s), and/or Manager(s). You will provide coaching, mentorship, and structured feedback to strengthen technical expertise, customer excellence, and leadership capability.
• Independently own accountability for team-wide KPIs (CSAT, SLA attainment, escalations, etc) and long-term outcomes (improving customer trust, reducing repeat escalations, and increasing retention)You will track, analyze, and drive improvements across your team and the broader Customer Product Support organization.
• Act as Senior Escalation Point, by providing oversight and guidance on high-visibility or high-sensitivity customer escalations, ensuring clear resolution paths and stakeholder alignment with internal teams (Sales, Solutions, Services, Success, Finance, Product, Engineering, etc), which includes getting on customer calls when needed.
• Ensure product support readiness for your team, by partnering with the Product Support Engineer Team to ensure smooth rollout of new products and features.
• Influence and help drive product & process Improvements, by proactively surfacing product issues and customer pain points to senior Support Leadership with clear data, storytelling, and business impact framing.
• Contribute to org-level planning, by participating in quarterly business reviews, capacity planning, and organizational strategy. You will identify systemic issues, propose scalable solutions, and contribute to cross-functional initiatives with manager approval.
• Model excellent communication & strategic influence, by acting as a compelling communicator and relationship builder across customers and internal teams. You will moderate difficult discussions, negotiate tradeoffs, and represent Support as a trusted partner.
• Foster a team culture grounded in Asana Support Team's Mission, Vision, and Values, driving customer-first thinking, ownership, alignment and momentum, and teamwork. You will create a coaching environment where Customer Product Support Specialists, Leads, and Managers continuously grow and improve.

About You:

• 8+ years of experience in customer facing support, success, or services roles (Customer Support, Customer Services, Technical Support, Customer Success, Professional Services, etc), with 4+ years in people leadership in the SaaS space. High growth / fast-paced company experience is a plus.
• Proven ability to manage and coach customer support teams supporting SMB to Enterprise customers, with experience handling high visibility escalations and driving accountability.
• Proven success managing layered teams (ICs, Leads, Managers) supporting technical products.
• Demonstrated track record of delivering KPI outcomes and driving operational improvements at scale.
• Skilled in handling complex product escalations and partnering cross-functionally to resolve customer issues.
• Excellent communicator and storyteller, able to influence technical and executive stakeholders with clarity and impact.
• Strong stakeholder management skills and cross-functional collaboration experience
• Analytical mindset with the ability to use insights and trends to inform process changes and product prioritization.
• Passionate about building high-performing teams, developing talent, and fostering a culture of accountability, coaching, and customer-first execution.
• Thrives in ambiguity, fast-paced, high-growth environments with a bias for action, scalability, and continuous improvement.
• Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.

What we'll offer:

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.

For this role, the estimated base salary range is between $147,000-167,000. The actual base salary will vary based on various factors, including market and inidual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.

In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:

• Mental health, wellness & fitness benefits
• Career coaching & support
• Inclusive family building benefits
• Long-term savings or retirement plans
• In-office culinary options to cater to your dietary preferences

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

About us

Asana helps teams orchestrate their work, from small projects to strategic initiatives. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named a Top 10 Best Workplace for 5 years in a row, is Fortune's #1 Best Workplace in the Bay Area, and one of Glassdoor's and Inc.'s Best Places to Work. After spending more than a year physically distanced, Team Asana is safely and mindfully returning to in-person collaboration, incorporating flexibility that adds hybrid elements to our office-centric culture. With 11+ offices all over the world, we are always looking for iniduals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.

We believe in supporting people to do their best work and thrive, and building a erse, equitable, and inclusive company is core to our mission. Our goal is to ensure that Asana upholds an inclusive environment where all people feel that they are equally respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. We also comply with the San Francisco Fair Chance Ordinance and similar laws in other locations.

Title: Care Navigator

Location: US-NY-Buffalo

ID2025-2384