At Exodus, we refer to our Customer Support Specialists as Community Support Engineers or CSEs! Our talented team of CSEs builds customer trust by providing reliable, friendly, knowledgeable, and empathetic customer support 24 hours a day, 7 days a week. If that sounds interesting to you and you…

Like managing your digital assets. Enjoy problem-solving by reading and searching for answers. Love helping others and teaching your friends all about cryptocurrencies.

....then please read on! Exodus receives hundreds of email messages daily from customers learning about digital assets. As an Exodus CSE, you will connect and form relationships with our customers across multiple channels, making them feel heard and supported and resolving their issues efficiently. What You Will Do

Promptly respond to customer inquiries across multiple channels. Assist users in navigating the intricacies of managing digital assets. Provide above-and-beyond customer experiences that leave a lasting positive impression. Use problem-solving abilities to resolve unique customer problems and maintain consistent ticket housekeeping.  Actively contribute to the team by providing valuable feedback to improve the customer support infrastructure and enhance the overall performance of Exodus. Contribute to projects, quality assurance, incident management, and value-added tasks.

Who You Are

You live in the EMEA Region (UTC 0 to UTC +4 time zones) and can work between 6:00 UTC and 18:00 UTC. You are comfortable working 8 hours per weekend, including at least one Saturday or Sunday shift. You are comfortable working between 8 UTC and 16 UTC. You have amazing written English skills, including proper grammar and punctuation. You empathize with customers on the simplest of problems, are inquisitive, and love troubleshooting to find an answer. You are detail-oriented and can provide detailed responses to customers with the unique ability to turn customer pain points into insightful product feedback. You understand how digital assets work, including security, confirmations, block times, network fees, etc. You are tech-savvy and have general knowledge of computers, including your operating systems. You are a self-starter who works well with minimal supervision and thrives in a remote work environment. You can manage competing priorities and prioritize them appropriately while maintaining performance standards. You are highly coachable and take responsibility for your actions. 

A Plus

You are bilingual or multilingual and can speak other languages besides English, particularly Spanish, Russian, German, French, or Portuguese. You are familiar with Intercom or other support platforms.

About Exodus Exodus is a multi-asset cryptocurrency wallet with a built-in exchange feature. We started our movement in 2015 and have been a distributed team since then. We aim to help half of the world exit the traditional financial system and move into the crypto financial system by 2030. To do that, we want to make sure we hire the best of the best: people who are intrinsically motivated by what we are trying to achieve and love what they do professionally. What We Offer

A remote environment with partially flexible hours.  Building the future. Cryptocurrencies lay the foundation for the Internet of Value, the next major wave in application technology and personal finance. Collaborative and feedback-driven culture. Opportunity to grow.  100% pay in Bitcoin with a buffer to account for price changes and exchange fees. Fair pay and a competitive benefits package, no matter where you live. All the tools you need to do the job.

Benefits Health: $500 monthly for any medical and dental insurance for you and your dependents. PTO: 30 days of paid time off per year on top of a semi-flexible schedule.  Unlimited Bereavement: We will pay you your full salary for the first two weeks for the loss of any immediate family members, but we allow you to take all the time you need to grieve outside of that. Parental Leave: 13 weeks of fully paid leave and a month of flexible work for the primary caregiver. 4 weeks of paid leave if you are the child's secondary caregiver. Perks: Exodus offers a variety of seasonal perks, such as coverage for gym memberships and therapy. We also offer quarterly Wellness Days! We want to ensure all our employees know they are our priority and give back for their hard work often. Tax Help: Is getting paid in Bitcoin new to you? Don’t worry! We will reimburse you for speaking with a professional tax specialist in your state/country to make sure everything is taken care of. Our Hiring Process  To apply, we'd love to learn more about you. Please answer our application questions! Submitting a resume is optional. Our hiring process consists of several different stages. Assessment: After reviewing your application, if we feel you may be a potential fit for the role, we will send you an assessment to complete. Please know that you will then have 72 hours to complete the assessment. We advise diligently checking your email, including your spam folder, for communication from Exodus, as the 72-hour submission deadline is strict. Recruiter Interview: If we like your initial application and assessment, expect to schedule an interview with a member of our recruitment team. This interview will focus on getting to know you better and explaining the company's culture. We want to know more about why you want to join our team, how you feel about our mission and cryptocurrency now and how it fits into your overall career plan to make sure this is the right place for you. Interview with your future manager: This interview is to make sure that you are fit for the team you are applying to and that the hard and soft skills you possess are a good fit for us at the time. This is also a time for you to learn more about your role from your potential manager. It’s a time to dig into the culture of the team and department.Pay Transparency Notice: Salary and all other total compensation information (commission and benefits) will be discussed in detail during the hiring process.Salary Range$50,000 - $50,000 USD

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At Exodus, we refer to our Customer Support Specialists as Community Support Engineers or CSEs! Our talented team of CSEs builds customer trust by providing reliable, friendly, knowledgeable, and empathetic customer support 24 hours a day, 7 days a week. If that sounds interesting to you and you…

Like managing your digital assets. Enjoy problem-solving by reading and searching for answers. Love helping others and teaching your friends all about cryptocurrencies.

....then please read on! Exodus receives hundreds of email messages daily from customers learning about digital assets. As an Exodus CSE, you will connect and form relationships with our customers across multiple channels, making them feel heard and supported and resolving their issues efficiently. What You Will Do

Promptly respond to customer inquiries across multiple channels. Assist users in navigating the intricacies of managing digital assets. Provide above-and-beyond customer experiences that leave a lasting positive impression. Use problem-solving abilities to resolve unique customer problems and maintain consistent ticket housekeeping.  Actively contribute to the team by providing valuable feedback to improve the customer support infrastructure and enhance Exodus's overall performance. Contribute to projects, quality assurance, incident management, and value-added tasks.

Who You Are

You live in the APAC Region in the UTC + 8 to UTC + 14 time zones. You are comfortable working 8 hours per weekend, including at least one Saturday or Sunday shift. You are comfortable working between 0 UTC and 8 UTC. You have amazing written English skills, including proper grammar and punctuation. You empathize with customers on the simplest of problems, are inquisitive, and love troubleshooting to find an answer. You are detail-oriented and can provide detailed responses to customers. You have the unique ability to turn customer pain points into insightful product feedback. You understand how digital assets work, including security, confirmations, block times, network fees, etc. You are tech-savvy and have general knowledge of computers, including your own operating systems.  You are a self-starter who works well with minimal supervision and thrives in a remote work environment.  You are able to manage competing priorities and prioritize them appropriately while maintaining performance standards. You are highly coachable and take responsibility for your actions. 

A Plus

You are bilingual or multilingual and can speak other languages besides English, particularly Spanish, Russian, German, French, or Portuguese. You are familiar with Intercom or other support platforms.

About Exodus Exodus is a multi-asset cryptocurrency wallet with a built-in exchange feature. We started our movement in 2015 and have been a distributed team since then. Our mission is to help half of the world exit the traditional financial system and move into the crypto financial system by the year 2030. To do that, we want to make sure we hire the best of the best: people who are intrinsically motivated by what we are trying to achieve and who love what they do professionally. What We Offer

A remote environment with partially flexible hours.  Building the future. Cryptocurrencies lay the foundation for the Internet of Value, the next major wave in application technology and personal finance. Collaborative and feedback-driven culture. Opportunity to grow.  Fair pay and a competitive benefits package, no matter where you live. 100% pay in Bitcoin with a buffer to account for price changes and exchange fees.  All the tools you need to do the job.

Benefits Health: $500 monthly for any medical and dental insurance for you and your dependents. PTO: 30 days of paid time off per year on top of a semi-flexible schedule.  Unlimited Bereavement: We will pay you your full salary for the first two weeks for the loss of any immediate family members, but we allow you to take all the time you need to grieve outside of that. Parental Leave: 13 weeks of fully paid leave and a month of flexible work for the primary caregiver. 4 weeks of paid leave if you are the child's secondary caregiver. Tax Help: Is getting paid in Bitcoin new to you? Don’t worry! We will reimburse you for speaking with a professional tax specialist in your state/country to make sure everything is taken care of. Perks: Exodus offers a variety of seasonal perks, such as coverage for gym memberships and therapy. We also offer quarterly Wellness Days! We want to ensure all our employees know they are our priority and give back for their hard work often. Our Hiring Process  To apply, we'd love to learn more about you. Please answer our application questions! Submitting a resume is optional. Our hiring process consists of several different stages. Assessment: After reviewing your application, if we feel you may be a potential fit for the role, we will send you an assessment to complete. Please know that you will then have 72 hours to complete the evaluation. We advise diligently checking your email, including your spam folder, for communication from Exodus, as the 72-hour submission deadline is a strict deadline. Recruiter Interview: If we like your initial application and assessment, expect to schedule an interview with a member of our recruitment team. This interview will focus on getting to know you a bit more and explaining the culture of the company. We want to know more about why you want to join our team, how you feel about our mission and cryptocurrency now and how it fits into your overall career plan to make sure this is the right place for you. Interview with your future manager: This interview is to make sure that you are fit for the team you are applying to and that the hard and soft skills you possess are a good fit for us at the time. This is also a time for you to learn more about your role from your potential manager. It’s a time to dig into the culture of the team and department.Pay Transparency Notice: Salary and all other total compensation information (commission and benefits) will be discussed in detail during the hiring process.Salary Range$50,000 - $50,000 USD

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At Exodus, we refer to our Customer Support Specialists as Community Support Engineers or CSEs! Our talented team of CSEs builds customer trust by providing reliable, friendly, knowledgeable, and empathetic customer support 24 hours a day, seven days a week. If that sounds interesting to you and you…

Like managing your digital assets. Enjoy problem-solving by reading and searching for answers. Love helping others and teaching your friends all about cryptocurrencies.

....then please read on! Exodus receives hundreds of email messages daily from customers learning about digital assets. As an Exodus CSE, you will connect and form relationships with our customers across multiple channels, making them feel heard and supported and resolving their issues efficiently. What You Will Do

Promptly respond to customer inquiries across multiple channels. Assist users in navigating the intricacies of managing digital assets. Provide above-and-beyond customer experiences that leave a lasting positive impression. Use problem-solving abilities to resolve unique customer problems and maintain consistent ticket housekeeping.  Actively contribute to the team by providing valuable feedback to improve the customer support infrastructure and enhance the overall performance of Exodus. Contribute to projects, quality assurance, incident management, and value-added tasks.

Who You Are

You live in the AMER Region in the UTC -10 to UTC -4 time zones (Pacific, Mountain, Central or Eastern). You are comfortable working 40 hours a week, which includes at least one 8-hour shift on Saturday or Sunday. You are comfortable working between 16 UTC and 0 UTC. You have amazing written English skills, including proper grammar and punctuation. You empathize with customers on the simplest of problems, are inquisitive, and love troubleshooting to find an answer. You are detail-oriented and can provide detailed responses to customers with the unique ability to turn customer pain points into insightful product feedback. You understand how digital assets work, including security, confirmations, block times, network fees, etc. You are tech-savvy and have general knowledge of computers, including your operating systems.  You are a self-starter who works well with minimal supervision and thrives in a remote work environment.  You can manage competing priorities and prioritize them appropriately while maintaining performance standards. You are highly coachable and take responsibility for your actions. 

A Plus

You are bilingual or multilingual and can speak other languages besides English, particularly Spanish, Russian, German, French, or Portuguese. You are familiar with Intercom or other support platforms.

About Exodus Exodus is a multi-asset cryptocurrency wallet with a built-in exchange feature. We started our movement in 2015 and have been a distributed team since then. We aim to help half of the world exit the traditional financial system and move into the crypto financial system by 2030. To do that, we want to make sure we hire the best of the best: people who are intrinsically motivated by what we are trying to achieve and love what they do professionally. What We Offer

A remote environment with partially flexible hours.  Building the future. Cryptocurrencies lay the foundation for the Internet of Value, the next major wave in application technology and personal finance. Collaborative and feedback-driven culture. Opportunity to grow.  Fair pay and a competitive benefits package, no matter where you live. 100% pay in Bitcoin with a buffer to account for price changes and exchange fees. All the tools you need to do the job.

Benefits Health: Most of our health insurance plans are covered 100% for you and 75% for your dependents. We’ll also cover dental insurance. If you are outside the United States, we will reimburse you up to $500 monthly for any medical and dental insurance for you and your dependents. PTO: 30 days of paid time off per year on top of a semi-flexible schedule.  Unlimited Bereavement: We will pay you your full salary for the first two weeks for the loss of any immediate family members, but we allow you to take all the time you need to grieve outside of that. Tax Help: Is getting paid in Bitcoin new to you? Don’t worry! We will reimburse you for speaking with a professional tax specialist in your state/country to make sure everything is taken care of. Parental Leave: 13 weeks of fully paid leave and a month of flexible work for the primary caregiver. 4 weeks of paid leave if you are the child's secondary caregiver. Perks: Exodus offers a variety of seasonal perks, such as coverage for gym memberships and therapy. We also offer quarterly Wellness Days! We want to ensure all our employees know they are our priority and give back for their hard work often. Our Hiring Process  To apply, we'd love to learn more about you. Please answer our application questions! Submitting a resume is optional. Our hiring process consists of several different stages. Assessment: After reviewing your application, if you are a potential fit for the role, we will send you an assessment to complete. Please know that you will then have 72 hours to complete the assessment. We advise diligently checking your email, including your spam folder, for communication from Exodus, as the 72-hour submission deadline is strict. Recruiter Interview: If we like your initial application and assessment, expect to schedule an interview with a member of our recruitment team. This interview will focus on getting to know you better and explaining the company's culture. We want to know more about why you want to join our team, how you feel about our mission and cryptocurrency now and how it fits into your overall career plan to make sure this is the right place for you. Interview with your future manager: This interview is to make sure that you are fit for the team you are applying to and that the hard and soft skills you possess are a good fit for us at the time. This is also a time for you to learn more about your role from your potential manager. It’s a time to dig into the culture of the team and department.Pay Transparency Notice: Salary and all other total compensation information (commission and benefits) will be discussed in detail during the hiring process.Salary Range$50,000 - $50,000 USD

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Working At Bitso

We are a erse team that takes pride in understanding the perspectives of others. We fully embrace working remotely and we are eager to act, improve and accelerate progress inside and outside of our organization.

To drive revolutionary changes in society and make crypto useful, we delight our customers with world-class products, deep care, and intentional empathy.

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R****eports To

Technical Customer Specialist

Who You Are 

• Currently living in Colombia or Mexico.

• Fluency in English and Spanish (written and spoken).

• Strong technical troubleshooting ability with a focus on web-based and distributed systems.

• Working knowledge of:

  • APIs (REST/JSON)
  • Tools like Postman, curl, browser dev tools

• Scripting/programming skills in Python, JavaScript, or equivalent.

• Experience in a client-facing support role, preferably in a SaaS or fintech environment.

• Ability to work independently and manage multiple customer issues simultaneously.

• Excellent communication skills and a customer-centric attitude.

Nice to have

• Crypto/ Blockchain knowledge.
• Previous experience supporting crypto exchanges, wallet providers, or blockchain infrastructure.
• Understanding of blockchain concepts (wallets, transactions, block explorers, gas fees).
• Familiarity with crypto-specific APIs.
• Exposure to support platforms like Zendesk, Jira.
• Background in Computer Science, Engineering, or equivalent experience.

What You Will Do 

• Provide technical customer support in both English and Spanish through email,
  phone, and live chat (Must be familiar with Zendesk).
• Troubleshoot issues related to:
  • Crypto wallet integrations
  • Withdrawals and Deposits integrations
  • RESTful APIs (authentication, rate limits, webhooks, transactions creation)
  • Transaction reconciliation and reports (Provide support to businesses that have issues with their transactions)
• Assist clients with API configuration, debugging, and interpreting JSON/XML payloads.
• Analyze logs and error traces to identify root causes for failed transactions, wallet sync issues, or data discrepancies.
• Collaborate with product and engineering teams to escalate complex issues with detailed technical context.
• Document known issues and maintain a rich knowledge base for internal and customer use.
• Identify trends in support tickets and contribute to proactive tooling and documentation improvements.
• Educate users on security best practices, especially in areas like 2FA, private key management, and secure API use.
• Deliver clear and empathetic responses, translating complex blockchain concepts into understandable guidance for all user levels.

Research in Diversity, Equity, and Inclusion suggests that iniduals may hesitate to apply for jobs if they do not meet all the listed criteria. At Bitso, we value ersity and your unique strengths could be just what we're looking for. If this role excites you but you don't match every point in the description, we still want to hear from you.

#LI-Remote 

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Who We Are

With over 9 million users, Bitso is the leading cryptocurrency platform in Latin America. We are developing the cryptocurrency ecosystem in the region and enabling financial inclusion. We believe crypto is the future of finance, and we’re committed to making it useful by providing equal access to safe and intuitive financial products.

When we hire people for our team, we specifically test for the following traits in addition to our cultural values:

• Mission-Driven: We seek iniduals who are passionate about crypto and Bitso’s mission and resilient in facing industry challenges

• High Sense of Urgency: We prioritize candidates who demonstrate a high sense of urgency and responsibility.

• Exceptional Hard Skills: We seek iniduals who possess exceptional skills in their respective fields, with no room for mediocrity.

• Self-Management: We look for iniduals who can independently manage their work, career, and professional development.

Compensation & Benefits

At Bitso, you are taking the front seat on the edge of crypto innovation, creating the next generation of crypto-powered products.

So for those willing to commit, adapt and pioneer the most important change of the century we offer:

• Me Time program, including unlimited paid time off.
• Remote-first work environment.
• Employee Stock Option program.
• Zero trading fees through our Bitso Alpha app.
• Extended Family Leave Policy: all birthing parents, non-birthing parents and adopting parents are eligible for a 4-months leave.
• Premium health, dental and life insurances in Mexico, Gibraltar, Colombia, USA, Brazil and Argentina.
• Monthly stipend for gym memberships, relaxation activities, sports equipment, cooking classes, books, entertainment and more.

Want to leave an undoubtedly legacy with us? Fasten your seatbelt and join this spaceship, where you will find exponential growth and the opportunity to thrive!

• These are the applicable requisites, although equivalent competencies in any of the above will also be considered.
• To see our Privacy Policy please click here.

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The Role We are looking for a motivated and enthusiastic Graduate to join our team as IT Support. This is an entry-level role designed for recent graduates who are eager to start their career in IT. You will be the first point of contact for employees, providing technical support, troubleshooting issues, and ensuring smooth day-to-day IT operations. In any spare time, we will get you up to speed with our SRE team, giving you the opportunity to expand your career in this direction later. Key Responsibilities

Act as the first line of support for IT-related queries via phone, Slack or email. Troubleshoot and resolve hardware, software, and network issues. Set up and configure laptops and mobile devices for new starters in our London office. Install, update, and maintain operating systems and applications. Support users with Google-suite, collaboration tools, and other business applications. Monitor and maintain IT systems, including Wi-Fi, and video conferencing tools. Escalate complex issues to senior IT staff when required. Maintain accurate records of issues and solutions in the IT helpdesk system. Contribute to IT documentation, guides, and knowledge base articles. Assist in ongoing IT projects and system upgrades.

So, what are we looking for? If you can demonstrate some of the following experience/skills below, we would love to hear from you.

A degree in Computer Science, Information Technology, or a related field OR equivalent relevant work experience. Strong interest in IT support, systems, and problem-solving. Good understanding of computer hardware, operating systems, and networks. Experience with either MacOS or Linux. Some familiarity with Google-suite and/or Office 365. Excellent communication and interpersonal skills Problem-solving and troubleshooting abilities. Ability to work independently and as part of a team. Willingness to learn and develop technical and business skills. Knowledge of docker, kubernetes, scripting, cloud, networking are all beneficial. Must be able to go to the London office when needed (close to Holborn and Tottenham Court Road stations)

So, what’s in it for you?        Our people are constantly striving to be the best through operational excellence. The professional development and learning opportunities create an agile, hardworking, conscientious, and knowledgeable team.  The opportunities for personal growth are exponential. You grow as the business grows. The roles and responsibilities are broad and ever-changing, and the dynamism of BCB keeps you engaged and highly motivated.   At BCB, you don’t just work for your manager; they work for you too. We believe in empowering iniduals to create a culture of personal growth, together. We focus on driving empowerment from the bottom up, up-skilling every inidual at every level. This means our team has a sense of commonality and belonging, driven by a shared belief in our mission. We’re passionate about our business, our people, and providing 360-degree support for success.       

The chance to operate at the forefront of our industry                                    You can talk to anyone in the business as there are no barriers and everyone is accessible You will be collaborating with teams on a hybrid working arrangement We value team success where every inidual can grow and prosper 30 days annual leave each year, excluding bank holidays 4 wellbeing days per year to prioritise your mental health  1 company volunteering day per year Strong benefits package including; Private Healthcare, Pension, Income Protection (long-term absence), Life Insurance, Menopause Policy, and an enhanced Parental Leave policy

About BCB Group BCB Group is a leading provider of regulated payment and trading services in crypto and fiat for the digital asset economy. We provide accounts, cryptocurrency and foreign exchange market liquidity for some of the world’s largest, crypto-engaged businesses, including crypto exchanges, liquidity providers, market makers, investment firms, custodians, payment processors and wallet providers. Our end-to-end suite of products are accessible through our Client Console UI and API. We offer more than 40 fiat and cryptocurrencies, deep trading liquidity, 24/7 instant payments through our instant settlements network, BLINC, and secure crypto services. Our strong focus on compliance matches our technical and business expertise, and we are regulated by some of the world’s most respected regulators. Authorised in the UK, France and Switzerland, we place the utmost importance on our regulatory-first institutional principles. Our leadership team boasts years of relevant, high-level experience at globally-renowned institutions. They combine finance, law, regulatory and technology skills in traditional and crypto financial services with a deep understanding of the new digital asset economy. Our mission is to create the trusted platform to pay, store, trade and earn fiat and digital assets, globally 24/7 www.bcbgroup.com

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About BitMEX BitMEX stands as a globally leading exchange for crypto derivatives, offering traders a professional-grade trading platform. Since its inception in 2014, BitMEX has maintained an impeccable security record with “no coin lost, ever!”. Our platform caters to cryptocurrency derivatives traders by providing low latency, deep liquidity, and maximum availability. Currently, BitMEX offers more than 100 derivatives contracts, 16 pairs for spot trading, and an easy covert function between 30+ different cryptocurrencies. In 2015, BitMEX revolutionised the market by inventing the Perpetual Swap, which has since become the most widely traded crypto product. Demonstrating a commitment to transparency, since 2021, BitMEX has been among the first exchanges to regularly publish its on-chain Proof of Reserves and Proof of Liabilities, ensuring that the funds available exceed the total client balances." For more information on BitMEX, company initiatives and our products, please visit the BitMEX Blog or www.bitmex.com, and follow LinkedIn, Discord, Telegram and X.Role Overview  Are you passionate about crypto and an expert in community engagement? We're seeking a dedicated Part-time Community Support Specialist to help us build and nurture our growing Chinese speaking crypto exchange community. Key Responsibilities

Act as the first point of contact for our community members across various platforms, providing timely and helpful support. Engage actively with the community to foster a positive and informative environment. Gather feedback, identify common issues, and escalate complex queries to the relevant teams. Help organize and support online community events and initiatives.

Qualifications

Minimum 1 year of hands-on experience in community management or support within a crypto exchange or blockchain project. Proven familiarity with key community platforms, including Telegram, Discord, and major Chinese social media platforms (e.g., WeChat, Weibo). Native Mandarin speaker with excellent written and verbal communication skills in Mandarin. Strong understanding of cryptocurrency, blockchain technology, and trading concepts. Excellent interpersonal skills and a proactive, problem-solving attitude.

Why BitMEX? BitMEX offers a dynamic environment that blends intense work, a vibrant culture, and ersity. We actively recruit across time zones to meet growing demands and attract top global talent. We're seeking determined, responsible, and collaborative iniduals to join us in building a leading cryptocurrency ecosystem. We value meticulousness, agility, and simplicity. As a 24/7 global exchange, we look for adaptable team players who can excel in a erse, cross-market environment. We provide flexible arrangements to our remote contract talents with:

Work from home to help you find the perfect balance between work, family and personal life Paid holidays and leave so you won’t miss out any important events Team building & offsite events to bring our global team closer Don’t forget the advantage of our Beyond Border Remote Working policy, where you get to work away from your home country Option to choose to be paid in fiat or crypto currency, providing the flexibility to shape your financial freedom

LI-CH1Does this sound like the type of working culture you can thrive in? Apply online now!

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WOO X is a global centralised crypto futures and spot trading platform offering best-in-class liquidity and price execution. WOO X has an average daily volume exceeding $1.5 billion and is home to hundreds of thousands of traders worldwide. WOO X traders benefit from radical transparency through our industry-first live Proof of Reserves & Liabilities dashboard and the company's mission to maintain the trust of its growing community of traders. Our team of 200+ highly-talented employees works from 12 cities across eight countries in Europe and Asia 🚀 Our vision is to inspire confidence, higher performance, and joy in every user. We have a mission to provide the best liquidity on the best terms. We compete not just on price execution but also on integrity, user experience, innovative tools, and global opportunities.  About the opportunity: We are looking for a Technical Support Engineer (L2/L3) who can join us along this mission and vision. You’ll become an integral part of the Tech Support team, which is a dedicated group of tech enthusiasts who thrive on providing top-notch assistance to our valued customers. Interested? Keep on reading! What you’ll be working on:

Providing timely and accurate feedback to customers (toB and toC) or client service team on the issues/enquiries that require technical knowledge.  Investigating the technical issues raised by clients, performing analysis by looking into the logs, providing proper recommendations to handle the issue and producing the report of the issue.  Classifying the urgency of the issues, and escalating to the teams that require to be involved. Contributing to educating or supporting client services teams, to improve the response to client, documenting the work-around of known technical issues. Defining the framework of the documentation process for product changes.  Bringing the client voice to the internal, collecting the context information of the issue, recording that info in Jira, and raising it to the Dev Team for further analysis, or bug fix.

Why work with us:  Join us in realising our vision in advancing decentralisation, and leading innovation in CeFi. Enjoy work flexibility, a supportive team, and an environment that nurtures your ideas. Plus, expect a performance-based annual bonus for all contributors at WOO 💪 About you:

Proven experience in working as a Technical Support Engineer. Excellent communication skills, both verbal and written. Ability to collaborate effectively with internal teams and external clients. Proficiency in using communication platforms such as JIRA, Zendesk, and Telegram. Strong documentation skills for maintaining detailed records of troubleshooting processes and solutions. Development capabilities with a minimum proficiency in one of the programming languages (C++, Java, Python, JavaScript, etc.). Ability to guide clients in implementing trading programs with the company's API. Proficiency in using monitoring and troubleshooting tools, including but not limited to: Linux Shell Script, SQL, ELK (Kibana), Grafana. Fluent English. 

Getting the job We're actively seeking talented iniduals to join our team outside of our typical hiring schedule. This proactive approach allows us to connect with exceptional candidates like you even before specific positions become available. On average, successful candidates go through five rounds of interviews and tests. Our hiring process begins by meeting with our People Team, who help facilitate the process of placing you in your new role. You can expect to share your experience and ideas in online video interviews with our hiring team, made up of management and potential new colleagues. Submitting your resume now ensures that you're first in line when new opportunities arise. By doing so, you'll have a head start in the selection process and get a chance to showcase your skills and experience. Get started on your application here!

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Who we are  We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we’re here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks_, precious metals and commodities_ they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe’s safest and most secure platforms that powers modern investing. Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It’s these erse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you’re someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let’s go!  Your Mission At Bitpanda, we believe that outstanding customer service is the foundation of lasting relationships and sustainable growth. As a Customer Support Associate, you’ll be on the frontline, delivering personal, timely, and expert support to our users. You’ll represent the voice and spirit of Bitpanda, building trust and loyalty with each interaction. If you're passionate about helping people and thrive in a dynamic, fast-paced environment, we want you on our team. What You’ll Do

Deliver a best-in-class support experience across multiple channels (live chat, ticketing and phone support), ensuring timely, clear, and empathetic communication with our users. Understand and resolve customer issues while ensuring a high level of satisfaction, contributing directly to user retention and brand loyalty. Collaborate with cross-functional teams to escalate issues, share insights, and ensure user feedback shapes product improvements. Analyze recurring issues and contribute ideas to optimize support workflows and improve the customer journey. Work towards inidual and team KPIs related to customer satisfaction, response time, and resolution quality while staying up to date with Bitpanda’s products and services to offer informed and confident support.

Who You Are

Prior experience in Customer Support, Customer Care, or Sales, preferably in a digital or tech environment, you are detail-oriented and dependable, consistently managing follow-ups  Proactive and empathetic communicator who thrives in a fast-paced environment, you excel at multitasking — confidently handling multiple live chats simultaneously while ensuring high-quality responses. Hands-on experience with cryptocurrencies, decentralized exchanges (DEXs), and crypto wallets is a strong advantage. Excellent communication skills in English and German – both written and verbal with strong interpersonal skills and the ability to remain calm and effective under pressure, you present a genuine interest in fintech, crypto, or investing is a strong advantage. Comfortable working flexible hours, including evenings and weekends, in a rotational shift system, and familiarity with customer service platforms (e.g., Zendesk) is a plus What’s in it for you

Hybrid-working model with 25-Work From Anywhere days* Competitive total compensation package including participation in our stock option plan Market-leading benefits programs shaped  by our Time & Flexibility policies* Company-wide and team events — both in-person and virtually! Bitpanda swag to keep you living the brand

And, above all, the opportunity to learn and grow as part of Bitpanda’s incredible journey towards being Europe’s future #1 investment platform. Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a erse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills. * These benefits may be adjusted at Bitpanda’s discretion and do not apply to our internships and exceptions to our Hybrid Working policy apply to teams with shift schedules or for folks whose roles require them to be in-office (think: Workplaces team or IT).

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About us:   B2C2 is a digital asset pioneer building the ecosystem of the future.The firm has unlocked institutional access to crypto by providing reliable liquidity across market conditions. B2C2’s success is built on crypto-native technology and continuous product innovation, making it the partner of choice for erse institutions globally.Founded in 2015 and acquired by Japanese financial group, SBI, in 2020, B2C2 remains a standalone company. Headquartered in the UK, with offices in the US and Japan, B2C2 OTC Ltd. is authorised and regulated by the UK’s Financial Conduct Authority (FRN 810834). We pride ourselves on our company culture and ability to attract not only the top talent but the right people. If you are looking for a role in an exciting new industry, at a dynamic company please keep reading.  SCOPE OF THE ROLE This is an exciting opportunity in which successful candidates will work in the Tech Support team Opportunity:

To grow at a fast pace as we push you to constantly give the best of yourself Work with the latest technologies and products to maximize productivity Be part of an excellent global team reporting into the Head of Support to help build your skillset working in a vibrant office environment in London Training opportunities

Role and Responsibilities

Ensure maximum uptime for production systems using real time monitoring Provide level 1 and 2 application and client support  Work closely with Development, Quant and Infrastructure teams to investigate and solve system issues Continuous monitoring of application alerts to ensure systems are running optimally Maintain and enforce good quality internal documentation  Perform weekly support duties checklists End to end ownership of client reported issues to resolution End user desktop support for internal staff

QUALIFICATIONS, SKILLS AND EXPERIENCE

A self starter - able to take and own a problem and, by seeking assistance where needed, follow it through to resolution Excellent communication and interpersonal skills Strong English communication skills Previous experience with programming/scripting languages is preferred  A problem solver with a keen eye for detail Help in setting up the support model with the team in long term Provide phone or remote support in the non-office hours when required Preferably open to working shift hours An interest in monitoring, alerting and reporting initiatives Passionate about helping people with mixed technical ability Some experience with Apple MacBooks and Linux technologies A strong culture is a common denominator among the most successful companies and B2C2 is proud to be a values-based company.  

Ambitious - Striving to make history through world class achievements Innovative - Forward looking in our solutions for clients and employees Meritocratic - Rewarding positive contribution across the organisation Collegiate - Achieving through teamwork through a healthy environment Risk Aware – Informed decision making and considered in our practices

  Equal Employment Opportunities Policy:   B2C2 is committed to a policy of equal employment opportunity for applicants and employees and we welcome applicants from all backgrounds. It is the policy of B2C2 to apply recruiting, hiring, training, promotion, compensation and professional development practices without regard to actual or perceived race, colour, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age, disability or certain classifications based on genetic information, or because someone is married or in a civil partnership or any other characteristic protected by federal, state or local laws, regulations or ordinances. As such, B2C2 will not tolerate discrimination against any of our employees on the basis of membership in a protected category. We are also committed to creating an inclusive environment to ensure we attract, engage, promote and retain the best talent. We will consider flexible working arrangements for any of our roles.  

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Bitcoin Depot is seeking an ATM Tech Support Specialist that will manage the optimal performance of ATM hardware and software in accordance with our standard operating procedures, provide internal and external customer service support to promote customer and end user satisfaction. Bitcoin Depot is the largest Bitcoin ATM Network in the world offering users the ability to buy and sell Bitcoin at thousands of BTM and BDCheckout locations. We are proud to be an Atlanta Journal-Constitution Top Work Place for 2021 and 2022, the inc 5000, and placing on the ACG Georgia Fast 40 list for two consecutive years. We currently trade on the NASDAQ under the ticker symbol BTM.   Responsibilities

Perform scheduled daily reviews of our ATM hardware and software management platform and identify ATM maintenance needs. Review internal and external requests and notifications to support ATM performance and end user service needs. Effectively triage hardware and software issues and open service calls as needed. Manage service calls assigned to providers to completion in accordance to the master service agreement and company KPIs. Review and assess ATM camera angles on a weekly basis to ensure customer images are captured in accordance with government regulatory compliance requirements.  Review ATM performance for chronic behavior and perform root cause analysis to restore ATMs to optimal uptime. Liaison with customers as needed to maintain the business partnership and mitigate escalations. Make recommendations to improve efficiency within the team and/or cross functional departments.

Assist other team members and perform other duties as assigned from time to time.

Qualifications

A minimum of one year in an ATM technical service role either in a field or call center environment. A minimum of a working knowledge level of Kaba Mas locks is preferred.  Intermediate level or higher knowledge and understanding of using Microsoft Excel and/or Google Sheets. Demonstrated ability to manage multiple high priority tasks and shift priorities in a fast paced environment. Strong, professional communications skills both orally and written. A basic understanding of cryptocurrency.

Benefits:

401K Matching Health benefits offered with a company contribution towards premiums Paid wellness membership Equity  Paid time off & holidays Annual in-person team building events Virtual team building events Remote first environment

Bitcoin Depot provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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Immunefi is looking to hire a Customer Success Manager to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

Title: Renewals Manager

Location: Barcelona, Spain

Hybrid

Job Description:

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

Elastic has launched a dynamic new hub in the modern and vibrant city of Barcelona!

As we experience significant growth in our client base, we are strategically positioning ourselves in the heart of EMEA with the creation of a dedicated Elastic Renewals Sales team based out of this thriving metropolis. This development marks a pivotal moment for professionals seeking to join a cutting edge technology company, at a time when our regional footprint is expanding rapidly!

What You Will Be Doing:

• Undertaking significant renewals projects as part of laying the foundation for a top-tier Renewals team.
• Engaging directly with Elastic's client base in your assigned territory, maintaining and growing client relationships.
• Working collaboratively with various departments including Customer Engineering, Sales, Legal, and Cloud teams to optimize the customer lifecycle.
• Delivering a consistent and seamless customer experience, reflecting the high standards of the Elastic brand.
• Contributing to Elastic's growth by not just listening but actively responding to employee feedback and innovation.
• Providing a seamless customer journey, identifying opportunities for maximising customer experience whilst optimising contract renewals.
• Boost customer retention using impactful telephone, video, and email sales strategies, while simultaneously reducing customer churn and shrinkage.

What You Bring Along:

• At least 3 years of experience within a renewals team in a fast-paced SaaS environment.
• A driven and inquisitive mindset with a strong sense of pride in your professional output.
• Demonstrable commercial acumen with an expansive approach to problem-solving
• Preferably some experience dealing with customers in our emerging markets, (UAE, Isreal)
• Fluency in English is essential, nice to have French or Dutch

Additional Information - We Take Care of Our People

As a distributed company, ersity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome iniduals with disabilities and strive to create an accessible and inclusive experience for all iniduals. To request an accommodation during the application or the recruiting process, please email candidate_[email protected]. We will reply to your request within 24 business hours of submission.

Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for iniduals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.

Title: Relationship Management Associate

Location: Radnor, PA, US

Workplace: Remote

Department: Sales Management

Job Description:

Alternate Locations: Work from Home

 Work Arrangement:

Remote : Work at home employee residing outside of a commutable distance to an office location.

Relocation assistance:  is not available for this opportunity.

Requisition #: 75205

The Role at a Glance

We are excited to bring on a Relationship Management Associate, Account Service Team to join our Workplace Solutions Team supporting Workplace Solutions in a work from home environment, unless located near one of our Lincoln offices.

Background Details

The Workplace Solutions Team will help you establish and grow your career in Group Benefits providing you with coaching and development to perform in this fast-paced environment.

As a Relationship Management Associate, you will be responsible for building and maintaining relationships with clients and brokers within the 100-500 lives segment by supporting their routine group benefits plan administration needs. This role is accountable for providing dedicated service, offering a recommendable and consistent customer experience, and identifying root causes to mitigate future problems and to enhance the overall customer experience. This opportunity will provide the ability to grow within the group insurance industry while gaining new skills and building strong working relationships. If this sounds like a role for you, please read on!

What you'll be doing

• You will maintain knowledge on current and emerging developments/trends for assigned territory and products, assessing impacts, and collaborating with management to incorporate new trends and developments in current and future solutions. 
• You will develop and maintain an understanding of LFG's products, services and operational structure to enhance ability to identify and target sales growth opportunities. 
• You will performs and delivers on routine assignments/projects for their assigned areas of responsibility. 
• You will responds to customer inquiries; ensures timely resolution and delivery of high quality customer service. 
• You will coordinates with subject matter experts, including Relationship Management Specialists, marketing, underwriting, IT, billing compliance, and legal, to resolve issues in a timely manner. You will build and maintain business relationships through effective communication via email, phone and in person with internal/external stakeholders in a customer centric and professional demeanor. 
• Identifies, recommends and champions process improvements and organizational initiatives to positively influence the team and quality

What we’re looking for

Must-have experience (Required): 

• 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's) 
• 1+ Years’ experience in relationship management that directly aligns with the specific responsibilities for this position 
• Ability to communicate effectively (verbal/written) 
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) 
• Ability to work until 7 pm Central time / 5 pm Pacific time on a daily or weekly rotation basis.

Nice-to have Experience (Preferred):  

• Project and/or Relationship management experience 
• Experience working with multiple products 
• Presentation training or skills 
• Customer and/or broker facing role    
• Ability to work with others in a team environment. 
• Demonstrates strong interpersonal skills with a collaborative style. 
• Demonstrates excellent organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail.

What’s it like to work here?

At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. 

What’s in it for you:

• Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes

• Leadership development and virtual training opportunities

• PTO/parental leave

• Competitive 401K and employee benefits

• Free financial counseling, health coaching and employee assistance program

• Tuition assistance program

• Work arrangements that work for you

• Effective productivity/technology tools and training

The pay range for this position is $42,800 - $77,700 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees.  In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and inidual.  Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package.

About The Company

Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services. 

With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach. 

Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice. 

Lincoln is committed to creating an inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

Follow us on Facebook, X, LinkedIn, Instagram, and YouTube. For the latest company news, visit our newsroom. 

Be Aware of Fraudulent Recruiting Activities

If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.

Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview.  Please contact Lincoln's fraud team at [email protected] if you encounter a recruiter or see a job opportunity that seems suspicious.

Additional Information

This position may be subject to Lincoln’s Political Contribution Policy.  An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees.

Lincoln Financial ("Lincoln" or "the Company") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin or disability. Opportunities throughout Lincoln are available to employees and applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.

Junior ABAP Developer for Private Cloud

Location: Budapest, Hungary

Full-time

Hybrid

We help the world run better

• Analyze, evaluate and resolve customers' issues related to the implementation and operation of ABAP
• Maintain assigned modules by creating fixes and developing new features when necessary
• Support the customers in a considerate and professional manner to help to collect, implement and operate their solutions at the maximum potential. Occasional visits on-site also possible.
• Participate in building up a knowledge base to improve the problem-resolution process

What you bring

• Education or relevant practical experience in Software Development/Engineering, IT technologies (Bachelors, Masters and Bootcamps welcome to apply)
• Excellent communication skills both in Hungarian and in English, both verbal and written are essential
• Experience in software maintenance, debugging as well as knowledge in correction processes and tools are welcome
• Good communication skills and analytical thinking
• With professional experience: 0-3 years of experience with object-oriented programming (Java, C++, C#, .NET, VB.NET, Perl, Python). Additional experience with ABAP programming will be considered a strong advantage BUT not requirement (we will teach you)
• Database knowledge: SQL is essential
• Experience in any kind of business application and willingness to learn business processes

What we offer

• This unique opportunity to get an inside view of the processes in the #1 enterprise software vendor
• Broad expertise and cutting-edge product knowledge
• Continuous development in a wide range of technology areas
• Cloud Development and Maintenance (DevOps) on some projects
• Holistic customer view
• Professional working environment in a team of highly motivated experts
• Wide exposure to international projects
• Excellent benefit package with long- and short-term incentives
• Five-star office environment in Budapest
• Endless sport opportunities
• A hybrid working model including working from home

Meet your Team:

Inside Private Cloud Products (PCP) is the part of SAP Labs entity, inside this the Product Engineering area. It is a key element in SAP's value chain linking products and customer.

As a development unit for client-focused maintenance, the primary task of the team is to provide maintenance and support for on-premise and cloud SAP Applications to our customers.

Additionally, PCP provides Expert-on-demand services, both to our customers and internally; drives and participates in quality improvement projects; helps de-escalate critical customers by providing expertise remotely and onsite; and participates in development activities of new functionality. 

Bring out your best

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity,  gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Job Segment: Developer, Cloud, ERP, ABAP, .NET, Technology

Requisition ID436268

Work Area Software-Design and Development

Career Status Graduate

Employment Type Regular Full Time

Expected Travel 0 - 10%

Location Budapest, HU, 1031

Sr. Manager, Digital Customer Programming

Location: Toronto, ONT, Canada

Hybrid

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.

Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award-winning workplace.

PagerDuty is seeking a Senior Manager, Customer Lifecycle Programs to join our erse, customer-focused team! As Senior Manager, Customer Lifecycle Programs, you will report to senior leadership and partner closely with Sales, Customer Success, Product, and Marketing teams as part of our Commercial customer engagement organization, where you will lead a team of Program Managers responsible for designing and executing digital lifecycle programs that drive customer acquisition, engagement, expansion, and retention across our 14,000+ Commercial customer base. This is an exciting opportunity to shape the strategic direction of customer lifecycle management while leading a high-performing team in a fast-paced, data-driven environment where your work directly impacts customer experience and business growth. The ideal candidate has extensive experience in program management and people leadership, with a passion for leveraging data and automation to create seamless customer journeys.

KEY RESPONSIBILITIES

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

Hesitant to apply?

We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts!

Where we work

PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in:

Location restrictions:

How we work

Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.

People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.

What we offer

As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.

Your package may include:

• Competitive salary
• Comprehensive benefits package 
• Flexible work arrangements
• Company equity*
• ESPP (Employee Stock Purchase Program)*
• Retirement or pension plan*
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
• Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
• Paid volunteer time off: 20 hours per year
• Company-wide hack weeks
• Mental wellness programs

*Eligibility may vary by role, region, and tenure

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses

PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. 

Go behind-the-scenes on our careers site and @pagerduty on Instagram.

Additional Information

PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy.

PagerDuty is committed to providing reasonable accommodations for qualified iniduals with disabilities in our job application process. Should you require accommodation, please email [email protected] and we will work with you to meet your accessibility needs.

PagerDuty uses the E-Verify employment verification program.

Senior Renewal Manager

Location: Lisbon, Portugal

Hybrid

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.

Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award-winning workplace.

PagerDuty is seeking a Senior Renewals Manager to join our talented, customer-focused team! As Senior Renewals Manager, you will report to the Renewals leadership team and partner closely with Customer Success, Sales Operations, and Account Executive teams to own the subscription renewals process for an assigned portfolio of strategic customers, driving revenue retention and contract optimization while preserving and enhancing customer relationships. This is an exciting opportunity to work in a commission-based role where you'll directly impact revenue growth while helping customers maximize their investment in PagerDuty's platform. The ideal candidate has proven experience in renewals management or account management with strong relationship-building skills and a passion for customer success.

KEY RESPONSIBILITIES

• Own the subscription renewals process for assigned customer portfolio and collaborate with internal resources to preserve and improve customer contracts and relationships
  • Develop and execute negotiation strategies for customer subscription renewals that maximize contract value while protecting and enhancing customer trust
  • Create renewal order forms, quotes, and proposals while maintaining accurate information in Salesforce for accounts, opportunities, and renewal pipeline forecasting
  • Proactively manage renewal risks by working with cross-functional teams to develop risk mitigation plans and provide ongoing feedback to management and Customer Success teams
  • Identify customer requirements, uncover roadblocks, and demonstrate strong account management to drive renewals to on-time closure while positioning up-sell opportunities

BASIC QUALIFICATIONS

• 5+ years of experience in renewals management, account management, inside sales, Customer Success Management, or renewal sales role
  • Strong interpersonal and communication skills with proven ability to maintain customer relationships over phone, email, and web meetings
  • Knowledge of IT operations and IT development organizations, systems, and tools
  • Bachelor's degree or equivalent degree or experience
  • Applicants must be currently authorized to work in the United States on a full-time basis

PREFERRED QUALIFICATIONS

• Working experience in technology or SaaS company with software subscription experience
  • Experience using Salesforce CRM and other sales operations tools
  • Proven ability to work independently in remote environment while collaborating effectively with cross-functional teams
  • Strong problem-solving skills with ability to identify issues, propose solutions, and drive resolution
  • Self-motivated learner with positive attitude and passion for helping customers succeed

Hybrid Approach:

This role is expected to come into our Lisbon office 2 days per week so you can thrive in your new role and fully embrace being a Dutonian!

Hesitant to apply?

We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts!

Where we work

PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in:

Location restrictions:

How we work

Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.

People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.

What we offer

As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.

Your package may include:

• Competitive salary
• Comprehensive benefits package 
• Flexible work arrangements
• Company equity*
• ESPP (Employee Stock Purchase Program)*
• Retirement or pension plan*
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
• Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
• Paid volunteer time off: 20 hours per year
• Company-wide hack weeks
• Mental wellness programs

*Eligibility may vary by role, region, and tenure

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses

PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. 

Go behind-the-scenes on our careers site and @pagerduty on Instagram.

Additional Information

PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy.

PagerDuty is committed to providing reasonable accommodations for qualified iniduals with disabilities in our job application process. Should you require accommodation, please email [email protected] and we will work with you to meet your accessibility needs.

PagerDuty uses the E-Verify employment verification program.

Title: Customer Success Manager - Cisco

Location: US - NY - Home

Job Description:

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $15 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next.But the heartbeat of SHI is our employees – all 6,000 of them.If you join our team, you’ll enjoy:

• Our commitment to ersity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive – in our offices or yours.

Job Summary

The Customer Success Manager is responsible for onboarding customers, guiding them through their product or service lifecycle, and ensuring retention and growth through strategic customer success reviews. This role involves serving as a Subject Matter Expert, building strong customer relationships, and collaborating with internal teams to align offerings with customer objectives. The Customer Success Manager will analyze consumption reports, manage service delivery workflows, and maintain effective communication with customers and internal teams to ensure a positive customer experience and foster trust.

Role Description

• Onboard customers and guide them through their respective product or service lifecycle to ensure retention and growth

• Function as the Subject Matter Expert (SME) for specific platforms, tools, or services relevant to the role

• Plan and conduct regular Customer Success Reviews (CSRs) or meetings to review product usage, roadmaps, and customer feedback

• Interpret and analyze detailed consumption reports and provide insights for customer success and renewal strategies

• Build and maintain strong relationships with key customers and partners to ensure a positive customer experience and foster trust

• Collaborate with sales and other internal teams to align offerings with customer objectives and drive co-selling opportunities

• Provide support and direction to project teams to ensure successful delivery and synchronization of service projects

• Continuously learn and develop knowledge on new product technologies and specific offerings relevant to the role

• Manage workflow of orders and ensure timely delivery of services, working directly with customers and carriers

• Maintain effective communication with customers and internal teams through various platforms to update on status and understand upcoming needs

Behaviors and Competencies

• Organization: Can prioritize daily tasks, manage personal workflow, and utilize basic tools to keep track of responsibilities.

• Self-Motivation: Can identify personal or professional growth opportunities, propose self-improvement strategies, and take action without explicit instructions.

• Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience.

• Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management.

• Presenting: Can prepare and deliver presentations, addressing key points and responding to questions with clarity.

• Impact and Influence: Can persuade others to consider different perspectives.

• Analytical Thinking: Can apply critical thinking to analyze data, identify patterns, and make basic inferences.

• Problem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions.

• Business Acumen: Can analyze financial and operational data to make informed decisions.

• Emotional Intelligence: Can identify and manage personal emotions and begin to recognize others’ emotions in moderate situations.

• Results Orientation: Can set personal goals and work towards them, achieving results consistently.

• Multi-Tasking: Can identify opportunities for task optimization, propose solutions, and manage multiple tasks without explicit instructions.

Skill Level Requirements

• The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently - Intermediate

• Proficiency in using Microsoft Dynamics AX for enterprise resource planning, including tasks such as order tracking, inventory management, and financial reporting - Intermediate

• In-depth understanding of Cisco's business model, architectural frameworks, and comprehensive solutions, enabling effective deployment and management of Cisco technologies - Intermediate

• Ability to articulate Cisco Smartnet renewal program - Intermediate

Other Requirements

• Completed Bachelor’s Degree or relevant work experience required

• Ability to travel to SHI, Partner, and Customer Events

• 2-4 years of experience in a technical, business, or sales role

• 1+ year of experience selling Cisco products

The estimated annual pay range for this position is $100,000 - $150,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from inidual to inidual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

Title: Facilitated Enrollment Representative

Location: 1 Seneca St., Buffalo, New York, USA

Buffalo, New York and surrounding areas

Full-time

Hybrid

Position Title:

Facilitated Enrollment Representative

Job Description:

Facilitated Enrollment Representative

Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Shift: Some after hours and weekend work. Requires working in the field/community centers/provider offices 4 days per week and working 1 day per week virtually from home.

The Facilitated Enrollment Representative is responsible for providing education to potential members on the Affordable Care Act and the marketplace and facilitating new enrollments.

How you will make an impact:

• Provides assistance to the community in understanding the marketplace and the insurance programs it offers.

• Provides iniduals and small businesses with assistance in completing enrollment applications.

• Educates potential members on the tools available to help narrow their plan options.

• Assists iniduals in comparing and contrasting the benefits costs and the quality ratings of different plans.

• Assists assigned Community Based Organizations with presenting product information to constituents.

• Must complete required training and authorization for FEs within 30 days of hire.

Minimum Requirements:

Requires a High school diploma or equivalent and a minimum of 1 year of experience; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences:

• Prior experience in healthcare preferred.

• Excellent customer service, problem solving, and communication and interpersonal skills strongly preferred.

• Understanding of Salesforce, Excel and PowerPoint strongly preferred.

Travels to worksite and other locations as necessary.

For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $21.81 to $32.72.

Location: New York

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Job Level: Non-Management Non-Exempt

Workshift: 1st Shift (United States of America)

Job Family: MKT > Community Rel/Outreach & Educ

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Title: Account Manager, Pre-Operative - Rocky Mountain

Remote

Locations

• USA - Colorado - Denver
• USA - Utah - Salt Lake City

Full time

Job Description:

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

Position Responsibilities

• Contract Execution

  • Business reviews

  • Alignment with strategic sales teams on key IDNs

  • Contract compliance management

• Required to maintain an up-to-date business plan detailing strategy to maintain and grow business.

• Growing an established portfolio, through education and servicing and proper utilization of current products.

• Attend and support local and regional conferences.

• Seek, develop, and maintain relationships with key contacts across a large geographic territory.

• Demonstrates thorough knowledge and understanding of relevant clinical education and training, products, and services.

• Participates in or leads pre-sales support, assessment and evaluation of new products and services.

• Participates in or leads the post-sales assessment, design, implementation and monitoring of new products and services.

• Develops, plans and manages customer training programs.

• Serves as lead consultant and resource to internal and external customers.

• Makes recommendations that will drive customer acceptance and utilization of new products and services.

• Identifies and communicates opportunities for product improvement using direct customer feedback.

• Participate and manage customer assessments and assist in developing plan for customer process standardization.

• Assist with field and/or classroom training of new Pre-Op Account Managers.

• Reports customer complaints in accordance with BD’s complaint procedures.

• Conduct business with integrity and in accordance with BD’s Code of Ethics, BD Way, and all applicable policies, rules, and procedures.

• Ability to support BD Commercial Excellence by complying with daily, weekly, and monthly management rigor focused on growth to drive disciplined process excellence and accountability in SalesForce.

• Successfully train on and consistently apply the BD Way of Selling.

• Performs special projects and other duties as assigned.

Minimum Qualifications:

• Bachelor's degree required. Advanced degree preferred.

• Travel – Approximately 60-75% of work time will be spent traveling locally and nationally which will include overnights.

• Must possess and maintain a valid state-issued license driver’s license with 3 years of consecutive driving history and meet BD’s auto safety standards required.

Preferred Qualifications:

• 2+ years of relevant Sales/Account Management/Customer Success experience preferred. Acute Hospital experience preferred.

• Clinical work experience and/or educational background preferred.

• Expertise with Microsoft Office including PowerPoint, Excel and Outlook

• Strong interpersonal, communication, organizational and planning skills.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.  To learn more about BD visit https://bd.com/careers 

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

Primary Work Location USA RI - Warwick

Title: Account Manager,

Pre-Operative - Midwest

Location:

USA - Illinois - Chicago

USA - Wisconsin - Milwaukee

Job Description:

Job Description Summary

T

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

Position Responsibilities

• Contract Execution

  • Business reviews

  • Alignment with strategic sales teams on key IDNs

  • Contract compliance management

• Required to maintain an up-to-date business plan detailing strategy to maintain and grow business.

• Growing an established portfolio, through education and servicing and proper utilization of current products.

• Attend and support local and regional conferences.

• Seek, develop, and maintain relationships with key contacts across a large geographic territory.

• Demonstrates thorough knowledge and understanding of relevant clinical education and training, products, and services.

• Participates in or leads pre-sales support, assessment and evaluation of new products and services.

• Participates in or leads the post-sales assessment, design, implementation and monitoring of new products and services.

• Develops, plans and manages customer training programs.

• Serves as lead consultant and resource to internal and external customers.

• Makes recommendations that will drive customer acceptance and utilization of new products and services.

• Identifies and communicates opportunities for product improvement using direct customer feedback.

• Participate and manage customer assessments and assist in developing plan for customer process standardization.

• Assist with field and/or classroom training of new Pre-Op Account Managers.

• Reports customer complaints in accordance with BD’s complaint procedures.

• Conduct business with integrity and in accordance with BD’s Code of Ethics, BD Way, and all applicable policies, rules, and procedures.

• Ability to support BD Commercial Excellence by complying with daily, weekly, and monthly management rigor focused on growth to drive disciplined process excellence and accountability in SalesForce.

• Successfully train on and consistently apply the BD Way of Selling.

• Performs special projects and other duties as assigned.

Minimum Qualifications:

• Bachelor's degree required. Advanced degree preferred.

• Travel – Approximately 60-75% of work time will be spent traveling locally and nationally which will include overnights.

• Must possess and maintain a valid state-issued license driver’s license with 3 years of consecutive driving history and meet BD’s auto safety standards required.

Preferred Qualifications:

• 2+ years of relevant Sales/Account Management/Customer Success experience preferred. Acute Hospital experience preferred.

• Clinical work experience and/or educational background preferred.

• Expertise with Microsoft Office including PowerPoint, Excel and Outlook

• Strong interpersonal, communication, organizational and planning skills.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.  

To learn more about BD visit https://bd.com/careers 

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

Required Skills

Optional Skills

Primary Work Location

USA RI - Warwick

Additional Locations

Work Shift

Title:  Call Center Agent

Location: Charlotte, North Carolina, Nashville, Tennessee, Tucson, Arizona, Houston, Texas, Orem, Utah, Reno, Nevada

Department: Insurance

Job Description:

About the Opportunity:

Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store.

We are looking for a Call Center Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you!

How you will make an impact:

• Respond to inbound calls from existing customers

• Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc.

• Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy

• Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you!

Who you are:

• You can multitask and manage multiple competing priorities

• You are passionate about helping others

• Has 2+ years of experience working in a call center environment

Compensation and perks:

• Hourly wage: $19.00 - 21.00

• We will pay for your P&C license (expected within 60 days after starting)

• Medical, dental, vision insurance, 401K match

• Ability to work remotely (we provide work equipment)

• Ongoing training and mentorship from our leadership team

• An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them

Schedule:

• Monday to Friday 1:30pm - 12am EST

While we appreciate your interest and application, only applicants under consideration will be contacted.

Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry.ai is committed to providing reasonable accommodations for iniduals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at [email protected]

The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants.

We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits.

About Jerry.ai:

Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. 

Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.

We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. 

Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.

Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

Title: Technical Service Desk Agent

Location: Salt Lake City, UT, United States of America

Job Description:

What success looks like in this role:

• Answers moderately complex questions, following guidelines and using judgment based on experience with related incidents and service requests.
• Requests handled include support of hardware, software, client and COTS applications as well as network and user administration.
• Escalates complex problems to other resolver teams or vendors.
• Utilizes problem solving and analytical skills to effectively resolve challenging incidents.
• Supports L1 agents in ongoing day to day questions related to client incidents, requests and queries.

You will be successful in this role if you have:

• Hgh School Diploma or GED required
• May require technical certification or Associate's Degree
• Generally, 1-2years’ experience in area of responsibility

Hybrid working model - Must be willing to work in West Valley City, UT 3 days a week.

Benefits Highlights:

Unisys offers an outstanding benefits package, featuring unlimited paid time off, a 401(k) match, comprehensive healthcare, HSA matching, ongoing learning opportunities, and more! We’re committed to supporting work-life balance and investing in your future success.

Video Interview Notice:

At Unisys, we incorporate video interviews as a key part of our hiring process. This allows us to get to know you better and provide a more engaging and convenient interview experience. We appreciate your understanding and look forward to connecting with you virtually!

#LI-JV1

This role may require access to export-controlled commodities and technology.  Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] or alternatively Toll Free: 888-560-1782 (Prompt 4).  US job seekers can find more information about Unisys’  EEO commitment here.

Title: Customer Service Agent

(Remote)

Location: Atlanta, Georgia

Department: Insurance

Job Description:

About the Opportunity:

Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store.

We are looking for a Customer Service Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you!

How you will make an impact:

• Respond to inbound calls from existing customers

• Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc.

• Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy

• Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you!

Who you are:

• You can multitask and manage multiple competing priorities

• You are passionate about helping others

• Has 2+ years of experience working in a call center environment

Compensation and perks:

• Hourly wage: $19.00 - 21.00

• We will pay for your P&C license (expected within 60 days after starting)

• Medical, dental, vision insurance, 401K match

• Ability to work remotely (we provide work equipment)

• Ongoing training and mentorship from our leadership team

• An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them

Schedule:

• Monday to Friday 3:30pm - 12am EST

While we appreciate your interest and application, only applicants under consideration will be contacted.

Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry.ai is committed to providing reasonable accommodations for iniduals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at [email protected]

The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants.

We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits.

About Jerry.ai:

Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. 

Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.

We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. 

Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.

Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

Title: Genesys Cloud SME

Location: USA - Remote USA 

Full-time

Type of Requisition:

Pipeline

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

MBI (T2)

Job Family:

IT Infrastructure and Operations

Job Qualifications:

Skills: Genesys Cloud AI, Interactive Voice Response (IVR), Workforce Management (WFM)

Certifications: None

Experience: 3 + years of related experience

US Citizenship Required: No

Job Description:

Seize your opportunity to make a personal impact as a Genesys Cloud Subject Matter Expert (SME) supporting the United States Postal Service. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.

GDIT is seeking a highly skilled and detail-oriented Genesys Cloud SME to advise the optimization, configuration, and strategic deployment of Genesys Cloud capabilities across an enterprise customer care center operation. This role is critical to ensuring the platform supports high-quality customer experiences, efficient workforce management, and scalable automation. It will play a key role in configuring, testing, and advising on platform capabilities that drive performance, automation, and customer experience across our care center operations.

HOW A GENESYS CLOUD SME WILL MAKE AN IMPACT

• Serve as the primary expert on Genesys Cloud functionality, configuration limits, and best practices across:
  • Workforce Management (WFM): Forecasting, scheduling, adherence monitoring, and intra-day/real-time adjustments
  • Interactive Voice Response (IVR): Call flow design, routing logic, and self-service enhancements/optimizations
  • Genesys Bots: Configuration, training, and performance tuning of AI-driven virtual agents
  • Auto Quality: Configuration, deployment, and refinement of automated interaction scoring and quality assurance workflows
  • Callbacks: Setup and management of callback queues, timing thresholds, and customer experience parameters
  • Accounts: Best practice for account creation, termination, skilling and queues
• Collaborate with cross-functional teams (IT, Quality, Operations) to translate business needs into scalable Genesys configurations
• Advise on platform limits, licensing thresholds, and performance monitoring
• Monitor system performance, usage limits, and licensing thresholds to ensure compliance and efficiency
• Troubleshoot issues and support root cause analysis for Genesys-related incidents
• Document configurations, provide knowledge transfer, and support training as needed on Genesys Cloud features and updates
• Stay current on Genesys Cloud releases, roadmap developments, and emerging capabilities

WHAT YOU’LL NEED TO SUCCEED

Education:

• Bachelor’s degree in computer science or related technical discipline, preferred but not required.
• NOTE: If resources do not have a relevant college degree, an additional 4 years of relevant work experience is required.

Required Experience:

• 3+ years of hands-on experience with Genesys Cloud platform
• Deep understanding of contact center operations and quality assurance frameworks
• Proven expertise in configuring and managing WFM, IVR, bots, and callback systems
• Familiarity with Auto Quality tools and analytics dashboards
• Strong analytical, problem-solving, and communication skills
• Ability to lead cross-functional initiatives and coach others on platform capabilities
• Genesys Cloud certifications (preferred)
• Experience integration with Salesforce/Agentic AI is a plus

Security Clearance Level:

• Ability to obtain and maintain a Public Trust clearance and successfully pass a thorough Government background screening process requiring the completion of detailed forms and fingerprinting
• This position has a U.S. residency requirement. The USPS security clearance process requires the selected candidate to have resided in the U.S. (including U.S. Territories) for the last five years as follows: U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 6 months consecutively in the last 3 years (unless they meet certain exceptions). Non-U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 90 days consecutively in the last 3 years.

GDIT IS YOUR PLACE:

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career.
• Professional growth opportunities including paid education and certifications.
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays

The likely salary range for this position is $94,676 - $128,092. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours: 40

Travel Required: Less than 10%

Telecommuting Options: Remote

Work Location: Any Location / Remote

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer / Iniduals with Disabilities / Protected Veterans

Title: Manager, Robotics Solutions Engineer

Location: Santa Clara, California, United States of America

Job Description:

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Customer Management

Job SubFunction:

Technical Field Service

Job Category:

People Leader

All Job Posting Locations:

Remote (US), Santa Clara, California, United States of America

Job Description:

The Manager, Robotics Solutions Engineering, will be tasked with leading a team of Robotics Solutions Engineers, developing their technical knowledge of the Ottava system, and preparing them to be best-in-class field based representatives of Johnson & Johnson MedTech.

About MedTech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Key Responsibilities:

• Mentor and develop the team into a culture of service to drive business results.

• Leading a team responsible for verification, testing, configuration management, and root-cause analysis of robotic systems including operating the system in clinical settings. 

• Development and coaching of the team in skills necessary to provide excellent service and support to healthcare professionals, ensuring optimal system performance and customer satisfaction. 

• Execute specific tasks including documentation and metrics for the team.

• Participate in process improvement discussions to increase team efficiency and effectiveness.

• Engage in a continuous effort of learning and training to expand the knowledge of RSE on our robotics systems.

• Safely work in a manufacturing environment and ability to follow all safety and hazard requirements.

• Provide reports and updates to senior management on status and strategic goals.

• Collaborate with Systems Engineering, Product Support Engineers, Quality, and other cross-functional teams to gain alignment and knowledge to continuously improve our system Uptime and Mean-Time-To-Repair (MTTR)

• Will be required to stand, sit, or kneel for extended periods of time.

• Will be required to utilize electro-mechanical tools.

• Will be required to lift up to 45 lbs.

Education:

• Bachelor's Degree in Mechanical Engineering, Systems Engineering, or a related field.

• Master highly desired.

Experience and Skills:

Required:

• Permanently authorized to work in the U.S., must not require sponsorship of an employment visa (e.g., H-1B or green card) at the time of application or in the future.  

• 7+ years of field service or applications engineering experience in medical device capital equipment.

• Robotic system experience is highly desired.  

• Proven history of successfully managing an engineering team.

• An undergraduate or graduate degree in a relevant engineering field, including Electrical,

• Computer, Software, Mechatronics, Systems, Robotics, or Biomedical Engineering. 

  Proven understanding of programming concepts and ability to modify existing code (C++, python, etc.)  

• Fundamental understanding across software, controls, robotics, mechanical, and electrical engineering, with ability to quickly come up to speed in new technical areas  

• Excellent collaboration, communication, and interpersonal skills in leading projects 

• Previous projects developing robotic systems preferred 

• Working knowledge in electrical engineering and associated test equipment preferred 

• Experience with development in a Linux environment preferred 

• Experience in regulated industry preferred 

• Ability to relocate anywhere in the United States upon successful completion of training program is required.  

• Travel frequency up to 70% within the US.  

  Work Environment: This position is primarily a field-based role that includes the following work environment: 

  • Research and development lab facilities 

  • Hospitals operating rooms, procurement center loading docks, and storage Locations 

  • Service and repair center activities 

  • Professional Education labs 

  • Professional conferences, trade shows and congress

Physical Demands: 

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and iniduals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an inidual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource.

#jnjmedtech #LI-Remote

The anticipated base pay range for this position is :

Salary Range $100,000-$172,500/ $114,000-$197,800 Bay Area Only

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including Floating Holidays –13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave – 10 days Volunteer Leave – 4 days Military Spouse Time-Off – 80 hours Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits

Title: Account Manager, Pre-Operative - Texas

Location:

• USA - Texas - Houston
• USA – Texas - Austin
• USA - Texas - Dallas

Remote

Full-time

Job Description:

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

Position Responsibilities

• Contract Execution

  • Business reviews

  • Alignment with strategic sales teams on key IDNs

  • Contract compliance management

• Required to maintain an up-to-date business plan detailing strategy to maintain and grow business.

• Growing an established portfolio, through education and servicing and proper utilization of current products.

• Attend and support local and regional conferences.

• Seek, develop, and maintain relationships with key contacts across a large geographic territory.

• Demonstrates thorough knowledge and understanding of relevant clinical education and training, products, and services.

• Participates in or leads pre-sales support, assessment and evaluation of new products and services.

• Participates in or leads the post-sales assessment, design, implementation and monitoring of new products and services.

• Develops, plans and manages customer training programs.

• Serves as lead consultant and resource to internal and external customers.

• Makes recommendations that will drive customer acceptance and utilization of new products and services.

• Identifies and communicates opportunities for product improvement using direct customer feedback.

• Participate and manage customer assessments and assist in developing plan for customer process standardization.

• Assist with field and/or classroom training of new Pre-Op Account Managers.

• Reports customer complaints in accordance with BD’s complaint procedures.

• Conduct business with integrity and in accordance with BD’s Code of Ethics, BD Way, and all applicable policies, rules, and procedures.

• Ability to support BD Commercial Excellence by complying with daily, weekly, and monthly management rigor focused on growth to drive disciplined process excellence and accountability in SalesForce.

• Successfully train on and consistently apply the BD Way of Selling.

• Performs special projects and other duties as assigned.

Minimum Qualifications:

• Bachelor's degree required. Advanced degree preferred.

• Travel – Approximately 60-75% of work time will be spent traveling locally and nationally which will include overnights.

• Must possess and maintain a valid state-issued license driver’s license with 3 years of consecutive driving history and meet BD’s auto safety standards required.

Preferred Qualifications:

• 2+ years of relevant Sales/Account Management/Customer Success experience preferred. Acute Hospital experience preferred.

• Clinical work experience and/or educational background preferred.

• Expertise with Microsoft Office including PowerPoint, Excel and Outlook

• Strong interpersonal, communication, organizational and planning skills.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.   To learn more about BD visit https://bd.com/careers 

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

Primary Work Location USA RI - Warwick

Title: Customer Service Specialist II

Location: USA NY Menands - 150 Broadway (NYS003)

Job Description:

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

None

Job Family:

Contact Center

Job Qualifications:

Skills:

Call Support, Customer Inquiries, Customer Relationships, Oral Communications, Phone Calls (Inactive)

Certifications:

None

Experience:

2 + years of related experience

US Citizenship Required:

No

Job Description:

CUSTOMER SERVICE SPECIALIST II

Seize your opportunity to make a personal impact as a Customer Service Specialist II supporting the New York State Department of Health Medicaid Management Information System (MMIS) program. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.

You will be answering inbound phone calls from Medicaid Providers for billing or enrollment.  These calls are not scripted; there is knowledge to be learned to understand and help the providers with their Medicaid claims.

HOW A CUSTOMER SERVICE SPECIALIST II WILL MAKE AN IMPACT

• Takes and processes transactions by telephone, internet and correspondence from customers and representatives

• Enters and maintains database records of customer profiles and prepares and maintains status reports

• Acts as liaison for customers

• Maintains knowledge of company products and customer service processes

WHAT YOU’LL NEED TO SUCCEED:

• Required Experience: 2+ years of customer service experience

• Required Technical Skills:

  • Strong Microsoft Office skills (Word, Excel, PowerPoint)

• Required Skills and Abilities:

  • Strong telephone and verbal communication skills

  • Customer focus and adaptability to different personality types

  • Ability to multi-task and manage time effectively

• Location: Hybrid and on-site at Riverview Center, Menands, NY

The likely hourly rate for this position is between $16.57 - $22.43. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

None

Telecommuting Options:

Hybrid

Work Location:

USA NY Menands

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc.

Equal Opportunity Employer / Iniduals with Disabilities / Protected Veterans

Title: Desk Operations Specialist - Lab Medicine

Location: Rochester, Minnesota

Part Time

Desk Operations

Remote: No

Job Description:

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Responsibilities

The desk operations specialist (DOS) facilitates patient visits and supports the health care provider by anticipating and responding to patient needs and requests of the health care team. Allows care providers to focus on patient care by coordinating details of patient visits, which can include: coordinating complex appointment schedules and daily activities of the care providers in a multispecialty medical practice, preparing patients, completing pre-examination record information, managing the flow of patient materials. Obtains or verifies patient demographics, medical insurance information, and properly advises patients of scheduling delays or changes to the appropriate iniduals, and serves as a direct contact and resource to the patient.Prepares orders and schedules screening tests following practice guidelines. Measures and documents patient vitals per practice guidelines. Schedules and reschedules tests/consults requests from various venues of communication. Performs related administrative duties such as processing ABN forms, insurance verification, as well as processes patient appointment communications and related materials. Assists with facilitation of patient visit, this may include restroom and/or clothing change assistance, placement of apparatus on patient prior to exam and IV removal. Able to navigate through multiple electronic applications and devices, medical equipment, examples include iPad/tablets, Text Reminder Notifications, and assisting patients in using Kiosks.

This role may also support access and navigation activities, including greeting patients and visitors, assisting in navigation, verifying patient appointments and/or visitor status in the EHR, and following designated screening scripts and process flows. Additionally, the DOS working in access and navigation is responsible for understanding and enforcing entrance utilization and related policies (ex: masking, badging) and engaging security, nursing and other multidisciplinary team members as needed. May also be responsible for ensuring policy enforcement and monitoring patient and visitor flow within the building. Effective communication, excellent customer service, and conflict de-escalation skills are required.

This role requires flexibility which may include cross-coverage and travel depending on location. Must be willing to adjust work schedules in response to department or clinical needs.

Qualifications

High school diploma/GED and minimum two years' customer service experience in an environment requiring multi-tasking, such as a call center, administrative/physician's office, appointment scheduler or retail/ service industry; OR Associate's Degree. Iniduals without relevant medical education or medical experience will be required to successfully complete a Medical Terminology course within six months of employment.Associate's Degree and coursework in a healthcare related field is preferred (e.g., Administrative Clinic Assistant, Medical Office, Medical Assistant, Health Care/Medical Receptionist or comparable). Exposure to electronic health record preferred. Ability to work independently, be goal-directed and have strong organizational skills. Effectively multitask without compromising quality. Ability to comprehend and excel in both verbal and written communication, including proper telephone etiquette, face-to-face interactions, and electronic communications. Ability to communicate with iniduals and small groups with credibility and confidence. Ability to handle difficult situations, remain calm under stress, manage emotional situations, display empathy and maintain positive communication during a rapidly changing/dynamic environment. Turn problems into opportunities by developing innovative and creative solutions. Demonstrate a friendly, positive attitude, display energy and drive in performing daily responsibilities. Must be flexible as well as easily adapt to a changing work environment which will require ongoing maintenance of job-related skills/activities. Must be willing to adjust work schedules in response to department or clinical needs. Able to manage and prioritize tasks simultaneously while working directly with patients who may exhibit erse needs. Basic Life Support (BLS) may be required in some areas. Iniduals may also need to complete additional coursework upon hire.

Exemption Status:  Nonexempt

Compensation Detail: $21.13 - $29.63 / hour

Benefits Eligible: Yes

Schedule: Part Time

Hours/Pay Period: 60

Schedule Details: .75 FTE Monday through Friday 7am- 1pm or 6am-12pm

Weekend Schedule: Some Saturday or Sunday mornings.

International Assignment: No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Recruiter Brianna Hanna

Title: Operations Manager

Location: Waianae, HI, United States

Onsite

Part-time

Job Description:

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

Overall store management, supervision, and policy implementation

Sales and inventory management

Employee staffing, training, and development

Financial management

Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions:

1. Management

Lead others and work effectively with store crews

Supervise, assign and direct activities of the store's crew

Effectively communicate information to store crew and supervisors in an open and timely manner

Support Store Manager with actions plans for operational and service improvement

2. Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture (greet, offer help, and thank)

Required Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

• Experience as a retail manager or supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours: 20

Time Type: Part time

Pay Range

The typical pay range for this role is: $17.00 - $31.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Title: Specialist, Underwriting - Personal Lines

Location: Arizona United States

Job Description:

If you're passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide's Property and Casualty team could be the place for you! At Nationwide, "on your side" goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care.

#LI-JS2

Job Description Summary

Success on our team requires a blend of customer service skill and analytical prowess. Each account we work on is interesting and challenging. Satisfaction comes from finding solutions that provide the best coverage and give our partner agents a way to differentiate themselves from the competition. If you are adaptable, responsive, love customers and really want to make a difference, we want to hear from you!

As a Specialist, you'll manage an assigned underwriting territory to identify business trends, ensure profitability and build agency relationships. Responsible for case and account underwriting (new and renewal policies) of profitable business within a complex and challenging territory, which may include private client and high value home accounts. We'll count on you to be the primary contact for portfolio profitability and growth management action plans and partnership with sales and claims and the portfolio underwriting efforts within assigned territory. We may also ask you to provide guidance and assistance to less experienced underwriters and other functional areas. You may also lead projects or research activities in support of business goals and support broader regional initiatives in partnership with product management.

Job Description

Key Responsibilities:

• Researches agency, district, and market data for assigned underwriting territory to identify business trends and opportunities for profitable growth. Obtains data/information from published sources, company data bases, and partnerships with sales, claims, agency or other contacts.

• Reviews and analyzes profitability measures through existing reports and through adhoc reports and queries to develop creative, intuitive and profitable business recommendations for agency, market, state and/or region. Develops written portfolio management reports/action plans for joint implementation with sales to drive profit and growth results or may support the portfolio management plans within assigned territory . Links knowledge of products, competitors, appropriate business mix, state statutes, rate structure, and underwriting guidelines to develop and/or support action plans in partnership with product management.

• Makes appropriate new business and renewal policy level underwriting decisions based on analysis, experience, and judgment in accepting, modifying or rejecting risks. Reviews and considers business loss experience, investigative reports, claims activity, file information and nature of risks, etc. in reaching sound decisions. Understands and adheres to filed rating plans.

• Makes account underwriting decisions based on agency history, policyholder's tenure, number of accounts, claims history, and long term performance indicators.

• Accountable for the proper classification of risks to ensure the matching of price and product to the customer. Is skilled at interpreting and using approved classification systems, rating plans and selection standards to determine eligibility, desirability and proper classification/pricing benchmarks for assigned product lines. Leads assessment of product/pricing effectiveness as it relates to underwriting and provides input to leadership.

• Initiates consulting opportunities with assigned agency force regarding business results, trends, competitor information and application of portfolio management action plans as appropriate. Recommends additional products, coverages and discounts to ensure the agency and customer receive maximum value. Uses curiosity, ingenuity and creativity to identify profitable opportunities.

• Actively pursues partnerships with sales, claims, and product management in implementing and driving profitable solutions for all lines of business submitted in assigned territory/underwriting district. Supports and may participate in agency reviews.

• Markets company products and services by working with agencies to identify needs and create or source profitable solutions. Builds and enhances the agency relationship by making contact that conveys interest in the agency¿s needs and goals. Completes all transactions in a first time final mode. Assists in providing agency staff with education when necessary.

• Manages the communication process between agencies and processing areas and makes decisions regarding the most effective and efficient method of communicating based on the issue, situation, and audience. Educates contacts on how to find answers to assist in streamlining communications.

• May lead special projects, task teams, or underwriting roundtables. May represent the company in DOI hearings/complaints.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to Underwriting Manager or Director. No direct reports.

Typical Skills and Experiences:

Education: Undergraduate degree in business administration, insurance, risk management, economics or finance preferred.

License/Certification/Designation: Definite progress toward attaining CPCU or other related insurance certification desirable.

Experience: Minimum of six years of experience in underwriting or related insurance experience. Experience leading or working on complex projects and or task teams.

Knowledge, Abilities and Skills: Strong knowledge of core business functions, underwriting polices and best practices, pricing, marketing, and insurance contracts. Role may require a strong knowledge of financial analysis concepts. Understands and can articulate company product details and values. Has a good understanding of competitor products and marketing strategies. Excellent written and verbal communications skills are necessary to present information to agents and sales managers. Skilled in Excel and other analytical tools to evaluate data. Role may require strong knowledge company data warehouse tools and related systems. Key competencies include: business acumen, functional/technical skills, command skills, interpersonal savvy, negotiating, problem solving, drive for results, managing and measuring work, customer focus, and decision quality.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager's leader and HR Business Partner.

Values: Regularly and consistently demonstrates Nationwide Values.

Job Conditions:

Overtime Eligibility: Not Eligible (Exempt)

Working Conditions: Normal office environment. Extensive time working on personal computer. May require valid driver's license.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

We currently anticipate accepting applications until 10/03/2025. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate ersity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

This position could be filled within any of the lower 48 U.S. states.

Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each inidual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, iniduals may contact the Smokefree Air Act Helpline at 888-944-2247.

For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740\_1.pdf

NOTE TO EMPLOYMENT AGENCIES:

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.

The national salary range for Specialist, Underwriting - Personal Lines : $70,000.00-$145,500.00

The expected starting salary range for Specialist, Underwriting - Personal Lines : $78,000.00 - $117,000.00

Title: Operations Manager

Location: Hempstead, NY, United States

On-Site

Part time

Job Description:

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

Overall store management, supervision, and policy implementation

Sales and inventory management

Employee staffing, training, and development

Financial management

Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions:

1. Management

Lead others and work effectively with store crews

Supervise, assign and direct activities of the store's crew

Effectively communicate information to store crew and supervisors in an open and timely manner

Support Store Manager with actions plans for operational and service improvement

2. Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture (greet, offer help, and thank)

Required Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

• Experience as a retail manager or supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

25

Time Type

Part time

Pay Range

The typical pay range for this role is:

$18.00 - $31.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 12/24/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Title: EHR Support Analyst

Location: Phoenix United States

Job Description:

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Responsibilities

Candidates must live within the Phoenix metro area and within driving distance of the Phoenix/Scottsdale Mayo Clinic Campuses. Iniduals interested in this position must be able and willing to make a commitment to remain in the position for a minimum of two years.

The ESA supports the overall strategy to optimize practice efficiency utilizing healthcare technologies. The ESA independently assists clinical staff with application support, system implementation and integration projects while proactively identifying software issues.

The ESA team works to improve user functionality and productivity of healthcare technologies The ESA works independently and collaboratively to optimize the EHR technologies. The ESA team functions as a liaison between clinical, business, and technical teams.

Focus Areas:

• Assisting in evaluation of clinical workflows to determine the impact and optimizing opportunities.
• Proactively identifying opportunities for provider and care team optimization through onsite support in all patient care practices
• Independently performs new care team onboarding practices that include but are not limited to Plummer Chart personalization, personal device customization as it relates to the Plummer Chart.
• Partnering with clinicians to provide at-the-elbow support for all health care team members in clinical practice areas including EHR technology tool set up
• Independently rounds in-person with assigned clinical service lines, assisting, and supporting the escalation process for issues requiring advanced support.
• Provides EHR education by answering questions and delivering needed system efficiency training
• Assisting with investigation and resolution of EHR issues using discretionary evaluation skills.
• Immediately available via phone, email, or other electronic means to provide real-time support to clinicians.
• Uses standard tools for tracking ongoing issues, requests, and resolutions.
• Participate on projects and provide go live support.
• Collaborating with EHR training team to deliver system efficiency training
• Mentor peers on support standards for department customers.
• Participating in business continuity planning for EHR outages
• Employing change management techniques to support the clinical end user with the transition and adoption of healthcare technologies
• Collaborating with multidisciplinary clinical team to ensure practice goals are met.
• Facilitating the use of data to evaluate outcomes and determine focused support.
• Assisting with implementation of local projects.
• Partner with Clinical Informaticist for assigned practices/departments to provide a collaborative approach in supporting clinicians within those areas.
• Advocates for appropriate access and use of data, information, and knowledge.
• Maintains a professional relationship with peers and healthcare team through open communication.
• Maintain basic IT knowledge and troubleshooting techniques.
• Attends clinical service line department meetings as CIPS representative.

Qualifications

Associates degree or certificate in a healthcare role (LPN, Medical Assistant, Administrative Clinical Assistant, Health Unit Coordinator, Certified Electronic Health Record Specialist, etc) required. Minimum of four years' experience in a healthcare role. Minimum of two years' experience using Epic electronic health record. Bachelor's degree preferred in Education, IT, Business or healthcare. Preferred one year experience in an EHR support role.

Computer literacy and current experience with EHR applications and healthcare technologies required such as Epic, dictation tools, ER mobile tools and MS Office. Position is a hybrid of required onsite support and remote work. Same day travel may be required. Weekend and 24/7 work may be required to provide go live and upgrade support. Possess problem solving skills to troubleshoot healthcare technology issues. Able to work independently and within a team setting to provide comprehensive support to assigned clinical practice areas. Ability to triage and prioritize work as well as perform a variety of tasks simultaneously. Possess critical thinking skills and be detail oriented. Effective verbal and written communication skills, with demonstrated ability to effectively communicate and interact with all levels of healthcare professionals.

Must have and maintain a valid driver's license and acceptable driving record in accordance with Mayo Clinic Policy.

Exemption Status

Exempt

Compensation Detail

Compensation range is $55,556.80 - $82,825.60 / salary. Iniduals interested in this position must be able and willing to make a commitment to remain in the position for a minimum of two years. This vacancy is not eligible for sponsorship, and we will not sponsor or transfer visas for this position.

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Monday - Friday, 8 a.m. to 5 p.m. On occasion evenings as needed. This is a Hybrid position with a minimum of 4 days on site per week. Candidates must live within the Phoenix metro area and within driving distance of the Phoenix/Scottsdale Mayo Clinic campuses.

Weekend Schedule

On occasion as needed for project go-live and EHR upgrades/activities.

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Recruiter

Briana Priniski

Music Streaming Platform Customer Expert with German and English (Remote within Bulgaria – No Calls)

Location: Sofia, Sofia City Province, Bulgaria, Bulgaria

Full-time

Remote

Company Description

About Us

Job Description

What You'll Do (Non-Voice Support Only)

• Provide email and chat support (no phone calls!) to Spotify users
• Answer common "how-to" and FAQ-type questions
• Assist with account management and payment-related issues
• Guide users through troubleshooting steps with patience and clarity

Qualifications

• Excellent written German (C1) and English (C1)
• Valid EU work permit
• Prior customer service experience is a plus
• Strong written communication and problem-solving skills
• A team player with a positive, can-do attitude
• Comfortable explaining complex topics in a clear, simple manner

Additional Information

What You’ll Get?

• Permanent contract with long-term job security
• Fully remote training and work from anywhere in Bulgaria
• Additional health and life insurance
• 21 days of paid annual leave
• Food vouchers and Multisport card (partially covered)
• Performance bonuses
• World-class training and career growth opportunities
• Digital HR services and 24/7 psychological support
• Relocation support package (if moving from another country)

Why Join Us?

• Fully digital onboarding and contract signing
• Recognition and referral programs
• Engaging employee events and wellness initiatives
• Learning platforms and certification support
• Exposure to global business and an inclusive, multicultural environment

Full-Time

The basics

• We are hiring an experienced ‘Senior Account Manager’ to further invest in our existing client relationships and new business opportunities
• You likely have at least 7 or more years of relevant experience between project and account management
• We are a distributed team working remotely (EST 10am - 6pm)
• Bonus if you live in NY/Brooklyn but not a requirement
• We are open to considering applicants with higher levels of experience, but this is not an entry level or junior role  
• If you believe you are more of a Project Manager, please consider applying to our “General Application”. We may open a round of hiring for a Project Manager soon, but it is not open yet and will start by reviewing candidates there. 

What we are looking for

• Client partnership: You have impressive experience partnering with your clients and your team on projects and ongoing retainers; from their successful completion to expanding a client partnership
• New business focus: You are experienced in overseeing proposals, meetings with potential clients, and have a genuine interest in continuing to develop this area of your career with a supportive team
• Project management background: You have past experience in project management of medium to large digital creative projects, particularly websites, in a relevant agency setting, equipping you to be a successful account manager and collaborator to project managers
• Nonprofit experience: You have experience of working with progressive organizations as your clients: nonprofits, foundations, and cultural institutions — otherwise, a genuine demonstrated interest in social impact
• Strategy background (a plus): Having past experience in directly advising clients on relevant digital strategy or related roles is a plus as a thought partner to clients, even if active strategy work would be carried out by strategists on the team
• Interest in developing the discipline: You are interested in contributing to our agency’s account management standards, documentation, guides..etc. recognizing that account management is a team effort

Benefits & Compensation

• Starting salary $80,000 to $100,000 commensurate with experience and may be adjusted based on your working location; with 5% to 20% of additional compensation as described below
• Up to 5% additional income through 401k employer match (after 3 months of employment)
• 10% to 15% of additional tentative income through discretionary end of year profit sharing and bonuses
• Generous health, dental, and vision insurance benefits
• Commuter benefits
• Employer matched donations to causes you care about
• Flexible PTO in addition to federal and team-wide days off
• Remote work supported with occasional opportunities to get together
• Significant investment towards onboarding, training, and your career
• Room for growth towards Associate Director and Director level roles

How to Apply

Sales and Customer Service Agent

locations

Michigan

time type

Full time

job requisition id

R4696

Hagerty is looking for Sales & Customer Service Agents to take our member experience to the next level. Hagerty’s service center plays a vital role in our success as a company. Once you join our team, you're one of us, an Automotive Enthusiast Advisor. The perfect Automotive Enthusiast Advisor aspires to be a fantastic advocate for our members, delivers superior service and embraces our purpose and mission to Save Driving.

What you’ll do

• Promote and sell Hagerty products and services to members and agents
• Be responsible for all sale activities including: initial sales conversation/quote, educating members on policies and new products and advancing the sale to close
• Service existing policies in a professional and timely manner
• Assess risk related to new and existing insurance policies
• Prepare accurate and complete documentation to support client activities

This might describe you

• Sales-focused outlook
• Demonstrated ability to deliver a high level of customer service
• Self-starter who is comfortable taking initiative
• Strong sense of urgency
• People person (& passion for helping others)
• Ability to learn and adapt quickly (you have a unique ability to think on your feet)
• Frequently collaborates with leaders on strengths and areas of opportunity
• Strong problem-solving skills
• Ability to multitask and prioritize
• Effective and efficient use of computer applications including MS Office products
• Ability to efficiently deal with a large volume of telephone business while maintaining a professional demeanor
• Familiarity of public company requirements, including Sarbanes Oxley and key regulations, if applicable
• Bilingual in English/Spanish is a plus

Other things to note

• A personal lines insurance license is a requirement of this position. Hagerty provides the necessary training and education to obtain licensing as well as materials and licensing fees.
• This role is open to MI residents ONLY.
• Our regular business hours are Monday through Friday, 7:45 AM to 8:00 PM EST, Saturday 8:15 AM to 5:00 PM EST and Sunday 11:45 AM to 4:00 PM EST.
• The compensation for this position will be $23.00 per hour with full benefits.
• Familiarity with public company requirements, including Sarbanes Oxley and key regulations, if applicable. For SOX compliant roles, responsible for designing, executing, and documenting internal controls where they have been identified as owners to prevent errors in financial reporting, processes, and business operations. Including attestation to the completeness, accuracy, and compliance of all financial reporting data, where applicable.

Say hello to Hagerty 

Hagerty is an automotive enthusiast brand and the world’s largest membership organization. Along with being a best-in-class provider of specialty insurance for enthusiasts, Hagerty is also home to the Hagerty Drivers Foundation, Garage + Social, Hagerty Drivers Club, Marketplace and so much more. Committed to saving driving for future generations, each and every thing Hagerty does is dedicated to the love of the automobile. 

Hagerty is a rapidly growing company that values a winning culture. We provide meaningful work for and invest in every single team member. 

At Hagerty, we share the road. We are an inclusive automotive community where all are welcomed, valued and belong regardless of race, gender, age, or car preference.  We are united by our shared passion for driving, our commitment to preserve car culture for future generations and our desire to make a positive impact in the world. 

If you reside in the following jurisdictions: California, Colorado, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, New Jersey, Ohio, Rhode Island, Vermont, Washington, or Canada please email [email protected] for compensation, comprehensive benefits and the perks that set us apart.  

#LI-Remote  

EEO/AA

Title: Divisional Growth Directors

Location: United States

Job Description:

JOIN TEAM TRILOGY

Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services - a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest.

POSITION OVERVIEW

Job Summary

The Division Growth Directors role manages sales duties within an assigned ision for the organization by directing business development strategies designed to generate, pursue, and close business.

Roles and Responsibilities

• Coaches, leads, and directs the work of a team of sales representatives who are responsible for selling Trilogy services.
• Establishes inidual sales goals and tracks performance against expectations.
• Develops and implements specialized or targeted sales strategies.
• Supports marketing, advertising, or related departments in promoting the organization's products or services.
• Manages the promotion and direction of the sales or service activities among customers or prospects in a ision.
• Reviews market analysis to determine customer needs, volume potential, price schedules, and discount rates.
• Assures that representatives are kept informed of changes in territories that might affect product sales.
• Analyzes sales statistics for strategic planning and to assist in promoting sales.
• Represents Trilogy with key professional accounts, and at industry association meetings and trade shows to promote product services.
• Acts as liaison between sales and other departments.
• Collaborates with other departments to ensure Trilogy objectives are met.
• Ensures ision goals and strategies support Trilogy's overall objectives.
• Directs product simplification and standardization to eliminate unprofitable items from sales line.
• Promotes exceptional customer relations.
• Holds assigned campuses accountable with their required sales activities.
• Other duties as assigned.

Qualifications

Education: Bachelor Degree

Experience: 5-8 years

Licenses and Certifications

None Required

Physical Requirements

Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus.

LOCATION

US-OH-

South Ohio Division

OH

BENEFITS

• Competitive salaries and weekly pay
• 401(k) Company Match
• Mental Health Support Program
• Student Loan Repayment and Tuition Reimbursement
• Health, vision, dental & life insurance kick in on the first of the month after your start date
• First time homebuyers' program
• HSA/FSA
• And so much more!

TEXT A RECRUITER

Bryce (502) 771-8090

LIFE AT TRILOGY

Whether you're looking for a new chapter, a change of pace, or a helping hand, Trilogy is committed to being the best place that you've ever belonged.

Flexibility is what you want, and flexibility is what you'll get.

Come into the office because you want to - not because you have to. At Trilogy, we're proud to embrace a hybrid work environment that allows you both the convenience of working from home and the flexibility of meeting with your co-workers in person. With collaborative workspaces, rotating cubicles, and meditation areas, our freshly renovated Home Office will accommodate the working style that works best for you.

Six months of training, orientation and fun!

We believe in setting our employees up for success. That's why your first six months are referred to as your "blue-badge" period - a time where you are encouraged to ask questions, ask for help when needed, and familiarize yourself with the company culture. Even when your blue badge period ends, you can rest assured that the Trilogy team will always have your back.

ABOUT TRILOGY HEALTH SERVICES

As one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to ersity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

FOR THIS TYPE OF EMPLOYMENT STATE LAW REQUIRES A CRIMINAL RECORD CHECK AS A CONDITION OF EMPLOYMENT.

Job Summary

The Division Growth Directors role manages sales duties within an assigned ision for the organization by directing business development strategies designed to generate, pursue, and close business.

Roles and Responsibilities

• Coaches, leads, and directs the work of a team of sales representatives who are responsible for selling Trilogy services.
• Establishes inidual sales goals and tracks performance against expectations.
• Develops and implements specialized or targeted sales strategies.
• Supports marketing, advertising, or related departments in promoting the organization's products or services.
• Manages the promotion and direction of the sales or service activities among customers or prospects in a ision.
• Reviews market analysis to determine customer needs, volume potential, price schedules, and discount rates.
• Assures that representatives are kept informed of changes in territories that might affect product sales.
• Analyzes sales statistics for strategic planning and to assist in promoting sales.
• Represents Trilogy with key professional accounts, and at industry association meetings and trade shows to promote product services.
• Acts as liaison between sales and other departments.
• Collaborates with other departments to ensure Trilogy objectives are met.
• Ensures ision goals and strategies support Trilogy's overall objectives.
• Directs product simplification and standardization to eliminate unprofitable items from sales line.
• Promotes exceptional customer relations.
• Holds assigned campuses accountable with their required sales activities.
• Other duties as assigned.

Qualifications

Education: Bachelor Degree

Experience: 5-8 years

Licenses and Certifications

None Required

Physical Requirements

Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus.

Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services - a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest.

Title: Real Property Agent III

Location: Seattle WA United States

Salary: $110,797.86 - $140,453.25 Annually

Job Type: Career Service, Full Time, 40 hrs/week

Job Number: 2025KK25268

Job Description:

Come make a difference and join team Metro!

King County Metro Transit is hiring an experienced Real Property Agent III to join the Transit Real Estate and Environmental work group in the Capital Division. The Real Property Agent Ill is responsible for a variety of real property work associated with public transit capital and operating projects.

As a Real Property Agent, you will manage and obtain complex permits from city, county, and state jurisdictions for transit capital projects; acquire sites for transit facilities; handle real estate transactions including property research, title analysis, encumbrances, property dedications; and manage aspects of transit real property such as coordinating with interested internal and external groups, and responding to agency and citizen inquiries. Current projects include supporting expansion of Metro's operating bases and Rapid Ride transit routes.

Recruitment Information:

This recruitment will be used to fill 1 Career Service vacancy. In addition, this selection process may be used to generate an eligibility pool for future Career Service vacancies that may occur in this classification within the Capital Division. The eligibility pool will be retained for 12 months from the time it is established and may be extended or used at the discretion of the hiring authority.

Applying equity and social justice principles is a daily responsibility and a foundational expectation for all of King County employees. In this role you will apply equity and social justice principles to all aspects of the work.

As a Real Property Agent III, you will:

• Recommend and help develop strategies, plans and schedules for right-of-way and property projects in coordination with project team; identify the need for permits, property acquisition and relocation; obtain property rights and permits; and monitor project construction.
• Perform comprehensive legal research into proposed transactions such as deeds, contracts, easements, title searches, right-of-way restrictions, zoning and land use requirements, encumbrances, value appraisals and price analysis, environmental impact, complex capital project permits, escrow accounts, and franchise rights.
• Contact property owners; discuss projects and potential displacements; make purchase offers as determined by management; evaluate owners' counterproposals; recommend administrative settlements; and prepare legal instruments regarding compensation, terms and conditions of acquisitions.
• Make recommendations to more senior, supervisor and/or managerial level positions for the prioritization of real estate program goals/objectives; frame budgetary, statutory and operating conditions of real estate related programs; assist in the final determination of budget schedule and scope of real estate related project or program.
• Review work or lead other staff; provide advice and/or training to staff.
• Review and understand engineering drawings and plans.
• Perform complex property lease negotiation and management duties in support of large capital and/or real property projects throughout the County.
• Develop and coordinate the acquisition of complex permits from multiple regulatory bodies and partner agencies for large capital project agreements, including negotiating terms and conditions, for highly visible and often politically sensitive enterprise-wide real estate related capital or asset management programs.
• Coordinate interdisciplinary project teams.
• Ensure that permit conditions and requirements are met during project construction and post-construction.
• Review and evaluate appraisals done by consultant appraisers.
• Initiate consultant selection procedures and monitor contracts to ensure compliance with consultant selection and administration procedures.
• Acquire property rights for County Capital Projects.
• Prepare legal documents; consult with attorneys, engineers and other experts regarding the impact of legal and technical problems involved in complex acquisitions, permitting or other real estate transactions; act as an expert witness to provide litigation support.
• Track and document grant compliance with external funding agencies and support federal, state, and internal audits.
• Prepare economic feasibility studies.
• Recommend, develop, and implement new techniques, procedures, policies and applications.
• Represent King County at community meetings and public hearings; make presentations before other jurisdictions and community groups.
• Perform other duties as assigned.

Experience, Qualifications, Knowledge, Skills

We are looking for candidates who meet the following minimum qualifications:

• 5 years of increasingly responsible land use, permitting, property management, right of way, and real estate experience
• Ability to be innovative and creative and contribute to the development and implementation of new procedures, practices, and policies.
• Ability to manage complex processes (such as permitting and acquisition), meeting deadlines and achieving goals.
• Excellent oral and written communication skills. Must be able to effectively communicate with members of a erse community and work effectively with property owners, public officials and other agencies in the land use/permitting, property management, and problem-solving processes.
• Ability to effectively present complex technical information to a wide variety of audiences including, but not limited to, elected officials, engineers, and other professionals and to the public.
• Ability to act independently and proactively to meet the needs of the Division, to make independent decisions and to provide quality customer service.
• Demonstrated knowledge of land use laws and permitting processes, real estate interests, property dedication processes, title analyses, and the title clearing process.
• Demonstrated knowledge of contracts and contracting; ability to read and interpret contract terms.
• Demonstrated knowledge of negotiation techniques/strategies.
• Demonstrated knowledge of escrow and appraisal techniques.
• Demonstrated knowledge of property management.
• Basic knowledge of construction and engineering practices related to capital project design and construction projects.
• Ability to prepare budgets, detailed scopes of work and cost estimates.
• Ability to procure and manage consultants.
• Ability to foster positive, proactive work relations in a erse, collaborative work environment.
• Demonstrated skill in successfully advocating a position and achieving a desired result through negotiation.
• Proficiency with Microsoft Office suite tools including Word, Excel, Outlook, SharePoint, and PowerPoint.
• Valid Washington State Driver's License (or ability to obtain Washington State driver's license upon hire) or alternative mobility to off-site locations.

The most competitive candidates will meet some of these desired qualifications:

• International Right of Way Association Credentialing, RWA, RWP and SR/WA - highly desirable
• A bachelor's degree in a related field
• Knowledge of FTA rules and regulations
• Knowledge of and/or experience with transit operations, functions and/or facilities

Supplemental Information

Work Schedule:

Our regular business hours are 40 hours per week, Monday through Friday. However, work outside of these hours may occasionally be required. This position is classified as exempt under the Fair Labor Standards Act, and therefore, is not eligible for overtime pay. We may also consider flexible hours.

Work Location:

The main work site associated with this position is King Street Center, 201 S. Jackson St, Seattle WA 98104.

Telecommuting Requirement:

This is a hybrid role, requiring a combination of remote and onsite work at various King County facilities where employees will have access to shared workspaces. A County-issued laptop will be provided, and employees must maintain a dedicated workspace with reliable internet access to perform their duties efficiently and remain accessible during scheduled work hours. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

Union Membership: TEA (Technical Employees Association)

Job Code: 265003

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value ersity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

King County offers a highly-competitive compensation and benefits package designed to meet the erse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:

• Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what's best for themselves and their eligible dependents
• Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
• Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
• Transportation program and ORCA transit pass
• 12 paid holidays each year plus two personal holidays
• Generous vacation and paid sick leave
• Paid parental, family and medical, and volunteer leaves
• Flexible Spending Account
• Wellness programs
• Onsite activity centers
• Employee Giving Program
• Employee assistance programs
• Flexible schedules and telecommuting options, depending on position
• Training and career development programs

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.

NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.

Title: Real Estate Associate - Property Management

Location: Albuquerque United States

Requisition ID: req34667

Job Description:

The University of New Mexico (UNM) Real Estate Department is seeking an enthusiastic and positive inidual to join our team as a Real Estate Associate. This role will be located at the Property Management Office at UNM's Science and Technology Park (STP@UNM) on South Campus.

STP@UNM aims to link real estate opportunities with university and private industry research needs to foster economic development and stimulate research. The STP@UNM hosts a erse range of tenants, including research and development, education, manufacturing, bioresearch, and healthcare entities.

The Real Estate Associate plays a critical role in supporting the day-to-day operations of approximately 350,000 square feet of office, laboratory, educational, and research space across multiple buildings. This includes engaging with tenants, vendors, contractors, and university personnel to assess, coordinate, and ensure the completion of the maintenance and repairs of the facilities and grounds overseen by the Property Management Office.

We are seeking an inidual with outstanding customer service, a keen eye for details, a desire and ability to learn and to build positive working relationships. Strong verbal and written communication skills, excellent time management, and the ability to work independently are also highly desirable.

This position requires a Bachelor's degree and at least 2 years of experience directly related to the duties and responsibilities specified. The applicant must have a current New Mexico Real Estate Associate Broker or Qualifying Broker License or must obtain such license within 12 months of date of hire.

See the Position Description for additional information.

Conditions of Employment

• Successful candidate must possess a current NM Real Estate Associate Broker or Qualifying Broker License OR must obtain such licensure within 12 months of date of hire.
• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.

Minimum Qualifications

Bachelor's degree; at least 2 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Preferred Qualifications

• Knowledge of real estate, property management, construction management and/or leasing.
• Experience in monitoring, reconciling, and assisting with fiscal administration, including but not limited to procurement, contracts, and budgeting.
• Highly organized with strong time management skills
• Problem solving and an understanding of prioritization
• Excellent written, verbal and interpersonal communications skills
• Excellent customer service skills and professional demeanor
• Ability to work independently and manage multiple projects

Additional Requirements Campus Main - Albuquerque, NM Department Real Estate Operations (348A) Employment Type Staff Staff Type Regular - Full-Time Term End Date Status Exempt Pay Monthly: $3,802.93 - $4,660.93 Benefits Eligible This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information. ERB Statement As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. Background Check Required Yes For Best

Eligible for Remote Work Yes Eligible for Remote Work Statement This position is in-person, with the possible opportunity to telecommute as appropriate. 

To be considered for this position: • Complete a UNMJobs application to include employment history • Attach a current resume, listing three current and former supervisory references • Attach a cover letter that address our preferred qualifications of the posting • Incomplete applications may not be considered

The University of New Mexico is committed to hiring and retaining a erse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment.

UserTesting is hiring a remote Senior Customer Success Manager. This is a full-time position that can be done remotely anywhere in the United Kingdom.

UserTesting - The human insight platform.

@CryptoBot is one of the largest products on Telegram for buying, selling, exchanging, and transferring cryptocurrency. We have an active international userbase, with a key trading volume in CIS countries. More than 2 million users use @CryptoBot every month. We are now looking for a dedicated Customer Support Specialist who is aligned with our vision and can join us on the mission to revolutionize the financial industry.

What youʼll be working on:

• Handle user inquiries in CRM system clearly, politely, and efficiently.
• Resolve issues independently or escalate to product, development or compliance teams when needed.
• Spot patterns in user problems and suggest improvements to internal processes and the knowledge base.
• Identify and escalate any suspicious activity to the compliance department for further investigation.
• Participate in developing the knowledge base (instructions, regulations, rules).
• Keep up with platform updates and learn new product features as theyʼre released.
• Contribute to internal documentation and help improve onboarding for new team members.

What we expect from the candidate:

• Fluent Russian.
• Minimum of 1 year of experience in customer service, preferably within the crypto, finance, or e commerce industries.
• Excellent written and verbal communication skills with a keen attention to detail.
• Demonstrate honesty, integrity, and a proactive approach to problem-solving.
• Ability to stay calm under pressure and handle challenging users respectfully.
• Capable of processing up to 150 tickets per day without compromising quality.
• Willingness to work 5/2, preferably in the afternoon or evening (CET).

What we offer:

• Youʼll work on a real product used by thousands of people every day.
• Youʼll be part of a small, strong team where good ideas are noticed and supported.
• We offer room to grow – support team members have moved into compliance, product, and more.
• No bureaucracy, no micromanagement – just clear goals and ownership of your work.

Join our team at Crypto Bot and become a pivotal part of revolutionizing the crypto experience for users worldwide

⬇

Apply Now

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes 💛

What you will do:

• Provide exceptional customer support via chats and emails
• Build positive and long-lasting relationships with customers
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers’ sensitive information
• Apply the latest and greatest customer happiness practices
• Maintain working knowledge of our client’s products and services
• Communicate with developers and other departments of various IT companies

What you need to succeed in this role:

• Native Kazakh, and English B2 communication skills
• At least 6 months of experience in a customer support role
• Personal or professional experience in crypto is a must
• Analytical and research skills
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• Experience with CRM systems

Benefits and Perks:

• Flexible schedule
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who are we?

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an inidual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYouApp__Candidate Privacy Notice.

⬇

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We build software products and websites for publishers. This position is primarily responsible for handling and resolving our clients’ incoming support cases, providing direct assistance or gaining resolution through our talented team. This is a full-time position.

Job duties include:

• Perform tier 1 triage on support tickets

• Manage support tickets through our online customer support portal

• Escalate/reassign issues to other team members as needed

• Effectively work with clients and other team members, including Product, Project Management, and Engineering

• Assists with the testing of software updates

• Attend scrum team ceremonies and assist with sprint prioritization

• Technical debugging of product or website issues reported by clients

Qualifications:

• Excellent written and verbal communication skills

• Demonstrated experience in customer service and support roles

• Technical knowledge for basic debugging and troubleshooting

• Demonstrated experience using AI

• Availability in Central and Eastern Time Zones

Strongly Preferred:

• Content Management System experience including working with and troubleshooting websites

• Experience in Agile SDLC

• Experience using SQL to query and analyze data

• Knowledge of website performance indicators and advertising systems

About Zscaler Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. Our Engineering team built the world’s largest cloud security platform from the ground up, and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint, the team has made us and our multitenant architecture today's cloud security leader, with more than 15 million users in 185 countries. Bring your vision and passion to our team of cloud architects, software engineers, security experts, and more who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy. We are hiring an experienced Engineering Manager - Atlassian Tools to lead a team focused on Jira and Confluence Data Center products. You'll oversee technical delivery, ensure scalability and security, mentor team members, drive collaboration, and foster innovation, aligning efforts with organizational goals. Reporting to the Manager, Engineering Operations, your role includes:

Providing leadership to an embedded Atlassian team at Zscaler, including educating/training the team of Jira/Confluence administration best practices, mentoring/career coaching, and being actively involved in code review Orchestrating application upgrades, maintenance, monitoring, and observability Reviewing and implementing integrations with productivity and test management tools such as Asana, Slack, Sentry, Snowflake, Glean, XRay and BrowserStack Facilitating the migration to the Atlassian Cloud from Data Center Playing the role of frontline support and developer as needed as an engineer, guiding the team on more complex tasks

What We’re Looking for (Minimum Qualifications) 

Bachelor's degree in computer science, information technology, or a related field 5+ years experience in administration and development of Atlassian Data Center / Cloud products, with emphasis on Jira/Confluence 2+ years of leading a team of engineers, including Atlassian SMEs Understanding of Cloud Infrastructure (AWS preferred), and different cloud infra components that make up Atlassian Data Center stack Experience with scripting languages (e.g. Python and Groovy) for automation and customization of Atlassian tools including integration with build and deployment infrastructure

What Will Make You Stand Out (Preferred Qualifications)

Experience with facilitating and executing Atlassian Data Center to Atlassian Cloud migration Understanding of CI/CD pipeline, and integrating DevOps tools with the Atlassian stack Experience integrating and working with tools like Asana, Slack, Sentry, Snowflake, Glean, XRay and BrowserStack

LI-HYBRID

LI-SK3At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the erse needs of our employees and their families throughout their life stages, including:

Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more!

Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all iniduals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neuroergent or require pregnancy-related support.

⬇

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Job Title: Guest Services Agent

About Us

We are a hotel and Airbnb management company headquartered in NYC, with a work-from-home team split around the globe (we were working from home before it was the trend! :-) ). Founded in 2015, we weathered the pandemic and are again starting to grow!

Looking For

We are looking for a rockstar team member to fill out our guest and booking services team. Your primary role will be to help answer guest questions, verify and respond to booking requests, and generally offer guest support. The volume of inquiries is fairly low, so you will also be asked to work on administrative, marketing, sales or research tasks during this shift. These tasks will be assigned according to your skillset and interests.

Shift

You will be expected to work from your computer M-Th, and monitor calls and messages from your phone on Friday - Sunday. When applying, please describe your hotel or Airbnb guest services experience.

• 12pm - 8pm NYC time

Salary

$1,250 - $2,500/mo. Depends on experience.

Requirements

- 5+ years hotel or airbnb guest services experience

- 1 solid internet connection with at least 30mbps speed

- A backup internet connection and battery in case of power outages

- A laptop and cell phone able to support the latest versions of igms and line2

- A calm demeanor and a quick wit

- Ability to think creatively under stress

- Ability to work simultaneously on multiple projects

Optional (let us know if you have any of the below skills!):

- Social media experience

- Sales experience

- Marketing experience

- Real estate research experience

- Spanish, Hebrew, and/or German

Benefits

- 3 weeks paid vacation after your first 6 months

- 5 paid family and/or sick leave days after your first 6 months (convertible to vacation days if not used)

- 7 public holidays (your choice of US or personal local)

- $2,000 education credits after your first 6 months

- Flexible choice of holidays (we ask you monitor from your phone, but will be able to celebrate with friends/family as you wish

- The ability to work from anywhere with an internet connection

Note that we will not be hiring anyone with less than 5 years hotel or airbnb experience. You are expected to be working on your own after a 1 week training period, and this is unfortunately just too steep a learning curve without prior experience.

Udacity is hiring a remote Lead, Global Support. This is a full-time position that can be done remotely anywhere in India.

Udacity - Advance your career with online courses.

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes 💛

What you will do:

• Provide exceptional customer support via chats and emails
• Build positive and long-lasting relationships with customers
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers’ sensitive information
• Apply the latest and greatest customer happiness practices
• Maintain working knowledge of our client’s products and services
• Communicate with developers and other departments of various IT companies

What you need to succeed in this role:

• Native Kazakh, and English B2 communication skills
• At least 6 months of experience in a customer support role
• Personal or professional experience in crypto is a must
• Analytical and research skills
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• Experience with CRM systems

Benefits and Perks:

• Flexible schedule
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who are we?

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an inidual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYouApp__Candidate Privacy Notice.

⬇

Apply Now

Interaction Design Foundation is hiring a remote Support Specialist and Writer. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

Interaction Design Foundation - The biggest online design school globally.

Squarespace is hiring a remote Customer Support Advisor, Italian. This is a full-time position that can be done remotely anywhere in Ireland.

Squarespace - The all-in-one solution for anyone looking to create a beautiful website.

$15 per hour plus commissions! Must live in the Orlando, FL area! Are you looking for a place where meaningful moments are made together? At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Call Center Vacation Planner at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity. Where great benefits lead to a life fulfilled. Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities Benefit eligibility will vary by position As a Call Center Vacation Planner, a typical day will include: Communicate via telephone calls (Outbound and potential inbound calls) with customers and potential owners to sell preview package sales/tours, including explaining the opportunities available and answering questions. Verify that iniduals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for an HVC property. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Check the availability of accommodations and dates, including finding alternative dates or options if the first choice is not available. Guest Experience and Company Standards Interact with colleagues and guests professionally and promptly. Contribute to team goals. Maintain confidentiality of proprietary materials and information. Always follow company policies and safety procedures. To Become a Call Center Vacation Planner at HVC: Available to work various shifts, holidays, and both weekend days. Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. Must possess the ability to navigate multiple computer systems simultaneously, along with proficiency in reading, writing, and comprehension. Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements. Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a erse workforce and sustaining an inclusive culture.

We’re looking for a freelance Customer Care Specialist to be the first point of contact for our clients and prospects. Your role will be to make sure every interaction feels smooth, helpful, and professional.

About Hublead

Hublead is a sales productivity tool that connects LinkedIn / LinkedIn Sales Navigator with HubSpot CRM.

With Hublead, sales teams can:

• Import LinkedIn contacts & companies directly into HubSpot.
• Sync LinkedIn invitations, messages, and activity into HubSpot automatically.
• Track performance with reporting and dashboards.
• Enrich contacts with accurate email & phone data.

We’re growing fast and need someone to help us deliver the same quality of care to our customers that our product brings to their sales teams.

What you’ll do

• Manage our customer inbox (email + chat).
• Answer product questions clearly and promptly (mainly about Hublead’s integration with HubSpot and LinkedIn).
• Redirect sales or training requests to the right person on our team.
• For bug reports:
  • gather detailed information from the client,
  • try to reproduce the issue,
  • prepare a clear summary for our tech team.
• Document recurring questions and help us improve our knowledge base / FAQs.

What we’re looking for

• Excellent written communication in English (must be clear, natural, and professional)
• Good oral English skills, enough for smooth communication with our team.
• Familiarity with HubSpot CRM (or other CRM tools).
• Experience in customer support (SaaS or tech environment preferred).
• Detail-oriented, organized, and proactive.
• Comfortable working independently in a remote setup.
• Bonus: experience with LinkedIn Sales Navigator or sales tools.

Practical details

• Freelance, remote
• Part-time to start (around half a day), with potential to expand over time.
• Direct collaboration with the founders