Land your dream remote job

Loom is hiring a remote Customer Success Manager, Onboarding. This is a full-time position that can be done remotely anywhere in AMER.

Loom - Free screen & video recording software.

Sourcegraph is hiring a remote Customer Success Manager, Enterprise - East - [IC3]. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

Sourcegraph - Advanced code search.

Webflow is hiring a remote Technical Support Specialist, EMEA (French or German Speaking). This is a full-time position that can be done remotely anywhere in Ireland.

Webflow - Responsive web design tool, CMS, and hosting platform.

Acquia is hiring a remote Optimize Customer Success Manager. This is a full-time position that can be done remotely anywhere in Australia.

Acquia - The open digital experience platform for Drupal.

Xapo Bank is looking to hire a Customer Success Advisor to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

Boulevard is hiring a remote Onboarding Specialist. This is a full-time position that can be done remotely anywhere in the United States.

Boulevard - Software for self-care.

Chainalysis is looking to hire a Customer Success Manager to join their team. This is a full-time position that can be done remotely anywhere in the United States.

CoinTracker is looking to hire a Customer Success to join their team. This is a full-time position that can be done remotely anywhere in the United States.

1Password is hiring a remote Customer Success Manager, SMB (German). This is a full-time position that can be done remotely anywhere in the United Kingdom.

1Password - The world's most-loved password manager.

Maze is hiring a remote Strategic Customer Success Manager - EMEA. This is a full-time position that can be done remotely anywhere in United Kingdom or Portugal.

Maze - Empowering anyone to test and learn rapidly.

Deel is hiring a remote Customer Success Manager | Korean Speaking. This is a full-time position that can be done remotely anywhere in APAC, South Korea, Australia or Singapore.

Deel - Payroll and Compliance for International Teams.

Ramp is hiring a remote University Grad: Customer Experience Agent. This is a full-time position that can be done remotely anywhere in the United States.

Ramp - Spending made smarter.

Ramp is hiring a remote Customer Experience Agent. This is a full-time position that can be done remotely anywhere in the United States.

Ramp - Spending made smarter.

Decentraland is looking to hire a Players/Creators Support Specialist to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

Imagine waking up each day excited for work, knowing your words and support help shape the futures of learners across the globe. If you’re a passionate communicator who thrives in both structured systems and creative writing, then we have an exhilarating opportunity for you at the IxDF (Interaction Design Foundation)!

We’re now looking for an Admin and Support Specialist who’s also ready to grow: someone who will start by supporting our members through written communication and internal operations, and who will gradually step into the world of content and course creation.

Join us, and you won’t just be changing jobs—you’ll be elevating your career on a global scale. At IxDF, we’re not just a company; we’re a movement dedicated to making high-quality design education accessible to everyone, everywhere.

With team members and learners from over 100 countries, your role at IxDF will have a worldwide impact. From engaging with erse cultures to contributing to a platform that reaches millions, your daily activities will be anything but ordinary.

Your place in the IxDF Universe

• Correspond daily with members and prospective learners across multiple channels—email, chat, and social media—providing quick, accurate responses to their questions. You’ll troubleshoot issues, offer guidance, and ensure a seamless user experience.

• Collaborate with our Editorial Team on a variety of writing and editorial ad-hoc projects.

• Maintain and improve documentation by ensuring that our knowledge resources are up-to-date, easy to access, and provide value to both our internal teams and learners. Your work will directly contribute to helping others succeed.

• Shape internal processes that directly impact engagement and key performance indicators (KPIs). You’ll analyze workflows and recommend improvements to help us provide even better services for our members.

• Update our internal knowledge base and contribute to department-wide initiatives focused on knowledge sharing. You’ll ensure that important insights and best practices are easily available to all, driving continuous improvement.

• Communicate and collaborate effectively with other teams to relay customer needs and insights. By sharing valuable feedback, you’ll help us maximize retention, improve member satisfaction, and drive growth.

• Embody our values as you are often the first point of contact for our community. You’ll play a key role in welcoming and supporting members, helping our foundation grow and strengthen through meaningful interactions.

• Take full accountability for your tasks, managing your responsibilities with independence and self-discipline. You’ll consistently deliver high-quality results, meet deadlines, and maintain focus while balancing multiple priorities with minimal supervision.

• In time, we’ll help you upskill so you can help create world-class educational materials—in the form of highly engaging articles, design templates, portfolio exercises, videos, and much more. This will allow you to participate in the editorial processes behind creating courses for tens of thousands of learners worldwide.

Do You Share the Vision of IxDF?

People don’t just buy our courses; they invest in a better version of themselves. That’s why every sentence we write, from a support message to a course description, must do more than just inform. It must reflect what we believe in as a brand, and speak to the heart of our learners.

• Show the dream outcome: Help people imagine a future of creative, meaningful work, freedom, fulfillment, flexibility, and impact through great design.

• Strengthen belief in success: Build confidence through real stories and practical examples. People should feel, “If they did it, I can too.”

• Overcome barriers: Write in a way that’s simple, human, and motivating. No jargon. No overwhelm.

Your writing won’t just explain, it will inspire, energize, and support. Whether it’s a member support email, a help article, or a piece of educational content, your words will give our members clarity and confidence in our IxDF brand.

About You

• You’re an expert wordsmith with an eagle eye for the tiniest details and a keen ear for flow.

• You are fluent in written and spoken English with great writing skills, perfect grammar and an appreciation for the power of tone, brevity and microscopy.

• You thrive in a fast-paced environment where you handle ad-hoc projects of varying complexities with ease and enthusiasm.

• Attention to detail and thoroughness come naturally to you. You enjoy ensuring that every task is completed with care and precision.

• You relish solving problems—especially the ones that haven't even been noticed yet. Meeting specific needs of different people brings you satisfaction, and you enjoy proactively addressing challenges before they arise.

• You take full ownership of tasks, knowing what it means to see something through to completion and deliver high-quality results.

• Resilience is one of your strengths, and when things go off-track, you bounce back quickly, offering valuable solutions to move forward.

• You are highly self-disciplined, thriving in a flat hierarchy where you enjoy the freedom and minimal supervision that comes with it.

• You are located within a time zone from Europe (UTC+0) to East Asia (UTC+8), making it easy to collaborate with our global team.

Bonus Points

• You have a genuine curiosity about user experience (UX) design and are interested in how it can improve the quality of life for people around the world.

• You have your own blog or a social media page where you create and share articles or other forms of original content.

• You love making complex concepts accessible, and you enjoy teaching or explaining ideas in a way that’s engaging and easy to understand.

• You have an exceptional talent for creating structure, and you take pride in organizing processes and tasks in a way that’s efficient and clear.

What We Can Offer

• A highly valued role: Many organizations undervalue admin and support employees, but at IxDF, you’ll be joining one of our most valued and cherished teams. Your contributions will be recognized as essential to our success.

• Opportunities for growth and impact: At IxDF, you’ll have room to grow professionally while making a real difference. You’ll contribute to projects that directly impact our global community, adding value to the educational experience of thousands of learners.

• A Global, Purpose-Driven Team – Work alongside passionate professionals from all over the world, united by a common mission.

• Engagement with a Thriving Global Community – You’ll have the opportunity to support and interact with our local groups, educational partners, and community initiatives. Whether it’s helping organize IxDF Local Groups, facilitating partnerships with educational institutions, or engaging with our vibrant design community, your work will contribute to a stronger, more connected global network of UX professionals and learners.

• A full-time position, within a fully remote organization. Daily video-based collaboration with your colleagues from elsewhere on the planet, and you’ll get to meet up on team trips every year.

• A work culture with no fluffy titles, political agendas and corporate drama. Your colleagues value your warm character, your strong work ethic, and the results you deliver. Junior or senior, if you embody old-school virtues of always striving to deliver results, learn and become better every day, you'll thrive at the IxDF.

• A daily mission to help impact, empower, and enrich the lives of millions of people by creating affordable high-end design education for everyone across the planet. It’ll be yours too.

• A company where the distance between idea and execution is minimal. We’re a highly agile organization with zero bureaucracy or corporate politics – and with exceptional order and efficiency.

• A company culture where passion meets high performance and excellence. To help us improve the world (and yourself in the process), you’ll need grit, strong work ethic, long-term thinking, and self-discipline.

• We thrive because we have a hands-on attitude and a bias towards action as opposed to fluff-filled, unrealistic strategies. You’ll need crisp execution skills yourself and the ability to impress your colleagues with concrete results, just like they’ll impress you.

How to Learn More and Apply  

To submit your application as well as learn more about our Work Culture and Values, please visit https://www.interaction-design.org/about/careers 

Please apply as soon as you can—we’re firm believers of “the sooner, the better” and we’re looking forward to working with you! 

Salary and compensation

Kit is hiring a remote Customer Success Manager. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

Kit - The email-first operating system for creators building a valuable business.

Muck Rack is hiring a remote Customer Success Manager, Tiered SMB. This is a full-time position that can be done remotely anywhere in the United States.

Muck Rack - The new standard in public relations software.

Uscreen is hiring a remote Onboarding Specialist. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

Uscreen - Sell your videos online.

Deel is hiring a remote Senior Customer Success Manager, Mid-Market | EMEA. This is a full-time position that can be done remotely anywhere in EMEA.

Deel - Payroll and Compliance for International Teams.

Important: This is a full-time, fully focused role. We are not open to candidates splitting time with other jobs, contracts, or commitments during business hours.

About Us

We’re an established e-learning and community membership company with thousands of members. Our team is passionate about supporting our customers and streamlining operations behind the scenes—and we’re looking for a detail-obsessed professional to join us!

About the Role

As stated this is a full-time, remote position where you’ll work independently with excellence while staying closely aligned with our team’s mission. As our E-Learning & Membership Operations Specialist, you’ll play a pivotal role in customer service, course building, email marketing, and event coordination. 

Key Responsibilities

• Customer Service & Support
• Manage member inquiries, troubleshoot issues, and ensure a seamless customer experience.
• Handle WooCommerce subscription management, WordPress memberships through ActiveCampaign and Email Marketing.
• Create and send emails (promotions, event invites, replays) via ActiveCampaign and MailChimp. We send frequent campaigns and expect precise scheduling across multiple platforms and segmented lists. 
• Understand ActiveCampaign lists, custom fields, segmentation, and automations.
• Build and update LearnDash courses monthly, ensuring a polished and on-brand experience.
• Event Coordination & Operations
• Schedule and support virtual events, manage presenter logistics, and post replays.
• Monitor and maintain smooth operations behind the scenes.

Who You Are

✅ Tech-Savvy Operator – Proficient in WordPress memberships, WooCommerce, LearnDash, and ActiveCampaign (tags, automations, list management).

✅ Detail-Oriented Doer – You double-check everything before it goes live and take pride in accuracy. Your personal bar for what excellence looks like is high! You fully test emails being sent first to spot a broken URL, inconsistent formatting, catch anything else, and insist on fixing it.

✅ Customer-Focused – You love helping people and enjoy making their experience effortless.

✅ Self-Motivated & Reliable – You take remote work seriously, stay responsive (Slack, calls), and manage your time effectively during business hours.

✅ Team Player – Collaborative, proactive, and excited to contribute to company growth.

Requirements

📌 3+ years in membership site operations, email marketing (ActiveCampaign/MailChimp), and LearnDash course management.

📌 Strong understanding of WooCommerce subscriptions and customer service best practices.

📌 Located in the U.S. , with a stable internet connection and a quiet, professional workspace.

📌 Must be fully available during standard business hours (no overlapping full-time jobs).

📌 Will to work the first two weeks at the start of January, May and September. These are black out dates for time off.

Please Avoid Applying If:

❌ You’re juggling another job alongside this role.

❌ You lack reliable high-speed internet, a quiet workspace, or live outside the U.S.

What's in it for you?

• Competitive pay
• Supportive team
• 14 Days Vacation each year
• 6 Sick days
• 8 Federal Holidays
• 401k

Ready to Apply?

If this sounds like the perfect fit, send your resume and a brief summary of:

✔ Your relevant experience with membership sites, LearnDash, ActiveCampaign, email sending and WooCommerce. Alternatively let us know similar systems you have worked with.

✔ Why you’re excited about this position!

We can’t wait to meet you!

Salary and compensation

Benefits

💰 401(k)

🏖 Paid time off

📚 Learning budget

🚫 No politics at work

Coursedog is hiring a remote Director of Customer Success and Support. This is a full-time position that can be done remotely anywhere in the United States.

Coursedog - Modern, simple schedule & curriculum planning.

Fleetio is hiring a remote Customer Onboarding Specialist (Bilingual). This is a full-time position that can be done remotely anywhere in the United States.

Fleetio - Modern fleet management software.

Airtable is hiring a remote Technical Support Specialist. This is a full-time position that can be done remotely anywhere in the United States.

Airtable - Build powerful work apps, without coding.

Cryptio is looking to hire a Customer Support Executive to join their team. This is a full-time position that can be done remotely anywhere in the United States or on-site in Austin TX.

My name is Lance Bridges, CEO of Superior Roustabout Service and Co-Owner of The Singleton Group Inc., and I am seeking a highly motivated and customer-focused inidual to join our growing team as a Work from Home Customer Service Representative. In this fully remote role, you will serve as the first point of contact for our clients, delivering exceptional support and ensuring a positive customer experience with every interaction.

Salary:  $1,000 Weekly

Salary and compensation

Benefits

💰 401(k)

🚑 Medical insurance

🏖 Paid time off

📆 4 day workweek

🎅 We hire old (and young)

1Password is hiring a remote Customer Success Manager, SMB (German). This is a full-time position that can be done remotely anywhere in the United Kingdom.

1Password - The world's most-loved password manager.

Dropbox is hiring a remote Customer Support Team Lead. This is a full-time position that can be done remotely anywhere in Australia.

Dropbox - Keep life organised and work moving – all in one place.

About Gymflow

Gymflow is an founder led bootstrapped SaaS platform built for modern gym and fitness studio owners. We help automate everything from bookings and payments to member communication and access control. We’re on a mission to make fitness businesses run smoother and grow faster.

We’re a fully remote company with 9 high performing team members spread all over Europe. We’re looking for someone to join our passion for building outstanding products and helping small business owners.

The Role

We’re hiring a Customer Onboarding & Support Specialist to:

• Help new clients get set up and confident using Gymflow
• Solve support tickets with empathy and clarity
• Create documentation that reduces repeat questions
• Occasionally run product demos that close deals

You’ll be joining a small, focused team where your impact is immediate and visible.

What You’ll Be Responsible For

• Client Onboarding & Training (40%): Run kickoff calls, deliver screen-share training, and guide customers from signup to first successful booking/payment.
• Customer Support (30%): Handle tickets via Intercom, troubleshoot issues, escalate bugs, and follow up proactively.
• Support Documentation (15%): Turn repeated questions into crisp, helpful articles, screenshots, and video tutorials.
• Product Demos (10%): Occasionally run live demos for prospective customers—focused on solving their business pain, not pitching features.
• Voice of the Customer (5%): Flag product issues, trends, and friction points to the engineering and product teams.

You’re a Fit If You Have…

• 2+ years in SaaS onboarding, support, or customer success
• Excellent written and spoken English—clear, friendly, and professional
• Experience leading screen-share trainings or live product walkthroughs
• Have excellent technical comprehension and can quickly understand how systems work and recommend solutions for client needs.
• A process-oriented mindset—you look for ways to document, systemise, and improve
• Comfort troubleshooting basic app issues (logs, browser tools, settings, APIs)

Nice-to-Haves

• Familiarity with CRMs, Stripe, Zapier, or fitness industry tools
• Experience working with Intercom, Notion, Linear, and Loom
• Previous experience working in a fast-growing tech startup or B2B SaaS environment
• Links to help docs, demo videos, or customer education content you’ve created

Tools We Use

Intercom · Notion · Loom · Linear · Stripe · Slack · Google Meet · Featurebase

What Success Looks Like in Year One

• You’re leading new client onboarding and cutting time to value
• 95%+ CSAT score across 200+ tickets/month
• Knowledge base content deflects >50% of common queries
• Product demos convert 25%+ of leads
• Weekly product feedback from customers results in measurable improvements

Location & Compensation

• Remote across Canada in the Eastern (preferred) or Central Time zones
• Salary: CAD $60,000 – $85,000 depending on experience
• Full-time employee or long-term contractor (preferred)

🚀 About Gymflow

Gymflow is an founder led bootstrapped SaaS platform built for modern gym and fitness studio owners. We help automate everything from bookings and payments to member communication and access control. We're on a mission to make fitness businesses run smoother and grow faster.

We’re a fully remote company with 9 high performing team members spread all over Europe. We’re looking for someone to join our passion for building outstanding products and helping small business owners.

💼 The Role

We’re hiring a Customer Onboarding & Support Specialist to:

• Help new clients get set up and confident using Gymflow
• Solve support tickets with empathy and clarity
• Create documentation that reduces repeat questions
• Occasionally run product demos that close deals

You’ll be joining a small, focused team where your impact is immediate and visible.

🎯 What You’ll Be Responsible For

• Client Onboarding & Training (40%)

  Run kickoff calls, deliver screen-share training, and guide customers from signup to first successful booking/payment.

• Customer Support (30%)

  Handle tickets via Intercom, troubleshoot issues, escalate bugs, and follow up proactively.

• Support Documentation (15%)

  Turn repeated questions into crisp, helpful articles, screenshots, and video tutorials.

• Product Demos (10%)

  Occasionally run live demos for prospective customers—focused on solving their business pain, not pitching features.

• Voice of the Customer (5%)

  Flag product issues, trends, and friction points to the engineering and product teams.

🧠 You’re a Fit If You Have...

• 2+ years in SaaS onboarding, support, or customer success
• Excellent written and spoken English—clear, friendly, and professional
• Experience leading screen-share trainings or live product walkthroughs
• Have excellent technical comprehension and can quickly understand how systems work and recommend solutions for client needs.
• A process-oriented mindset—you look for ways to document, systemise, and improve
• Comfort troubleshooting basic app issues (logs, browser tools, settings, APIs)

🌟 Nice-to-Haves

• Familiarity with CRMs, Stripe, Zapier, or fitness industry tools
• Experience working with Intercom, Notion, Linear, and Loom
• Previous experience working in a fast-growing tech startup or B2B SaaS environment
• Links to help docs, demo videos, or customer education content you’ve created

🛠 Tools We Use

Intercom · Notion · Loom · Linear · Stripe · Slack · Google Meet · Featurebase

📈 What Success Looks Like in Year One

• You’re leading new client onboarding and cutting time to value
• 95%+ CSAT score across 200+ tickets/month
• Knowledge base content deflects >50% of common queries
• Product demos convert 25%+ of leads
• Weekly product feedback from customers results in measurable improvements

📍Location & Compensation

• Remote across Canada in the Eastern (preferred) or Central Time zones
• Salary: CAD $60,000 – $85,000 depending on experience
• Full-time employee or long-term contractor (preferred)

Salary and compensation

Benefits

🌎 Distributed team

🏖 Paid time off

Quartzy is hiring a remote Life Science Content and Community Specialist. This is a full-time position that can be done remotely anywhere in the United States.

Quartzy - Manage your lab inventory and order requests.

Framework is hiring a remote Community Escalations Specialist. This is a full-time position that can be done remotely anywhere in the United States.

Framework - We know consumer electronics can be better for you and for the planet.

Bitfinex is looking to hire a Customer Support Specialist (Mexico) to join their team. This is a full-time position that can be done remotely anywhere in Mexico.

Chainalysis is looking to hire an Associate Customer Success Manager to join their team. This is a full-time position that can be done remotely anywhere in the United States.

Mattermost is hiring a remote Senior Customer Success Manager, APAC. This is a full-time position that can be done remotely anywhere in Australia.

Mattermost - A flexible, open source messaging platform.

Circle is looking to hire a Representative, Customer Care (Brazil) to join their team. This is a full-time position that can be done remotely anywhere in Brazil.

Binance is looking to hire a Customer Service Representative (Japanese Speaker) to join their team. This is a full-time position that can be done remotely anywhere in South East Asia or on-site in Tokyo.

User Interviews is hiring a remote Support Specialist I (CT/ET). This is a full-time position that can be done remotely anywhere in the United States.

User Interviews - The user research system for teams of any size.

Smile.io is hiring a remote Head of Customer Service, North America. This is a full-time position that can be done remotely anywhere in Canada.

Smile.io - Easy-to-use loyalty programs for small businesses.

OKX is looking to hire a Senior Agent, Customer Service (Russian/Ukrainian Speaker) to join their team. This is a full-time position that can be done remotely anywhere in CIS.

Chainalysis is looking to hire a Customer Success Manager to join their team. This is a full-time position that can be done remotely anywhere in the United States.

Help Scout is hiring a remote Technical Support Specialist. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

Help Scout - Simple customer service software and education.

Apollo is hiring a remote Senior Customer Success Manager - UK. This is a full-time position that can be done remotely anywhere in the United Kingdom.

Apollo - We help developers build great apps.

Timescale is hiring a remote Customer Success Manager. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

Timescale - Simple, scalable SQL for time-series and IoT.

SecurityScorecard is hiring a remote Customer Success Manager. This is a full-time position that can be done remotely anywhere in the United States.

SecurityScorecard - Third party vendor risk management platform.

CoinTracker is looking to hire a Customer Success to join their team. This is a full-time position that can be done remotely anywhere in the United States.

About us

Traditional credit was built for people who already have money. Requirements for credit history, collateral, and costly underwriting create insurmountable barriers for those who need capital most—over 1.4 billion people lack access to credit. A vendor in Lagos earns cash daily but can’t prove steady income. A Colombian nurse with years of perfect informal repayments remains invisible to banks. Even those with savings find themselves excluded. The economics are clear: serving the global majority remains structurally unprofitable for traditional institutions.

We abandoned these assumptions to create Credit. Instead of expensive verification, we use progressive trust-building: loans start small and can grow to USD $1,000+. In Argentina—where staggering inflation causes banks to routinely fail—over 20,000 people use Credit for groceries, medicine, and transportation. They call it “la salvación del mes”—the month’s salvation. Undercollateralized lending at scale. As borrowers build trust, default rates have approached zero. Word spreads: 140,000 people now wait for access.

We’re building not charity but a profitable system serving those whom banks structurally cannot. We see an encouraging future: Instantaneous. Universal. Algorithmic by design. The technology exists. The demand is massive. Join us in making credit a human right, not a privilege.

About the role

We’re seeking a Spanish-speaking Customer Support Agent to manage user support for our World MiniApp. You’ll be the primary point of contact for our users, helping them with questions, KYC processes, and general inquiries.

As a key member of our team, you’ll work directly with the founders to identify user pain points, report bugs, and suggest product improvements. You’ll have direct impact on thousands of daily users across Latin America.

Key responsibilities

• Handle customer inquiries and complaints through multiple channels (WhatsApp, Telegram, Facebook, email)
• Communicate to the engineering team bugs or technical issues customers face
• Provide timely solutions and follow up to ensure customer satisfaction
• Create weekly reports on activities and metrics

Requirements

• 1+ years of customer service experience
• Native or fluent Spanish speaker
• Strong communication and moderation skills
• Strong problem-solving abilities with attention to detail
• Team player with transparent work approach

Nice to have

• Knowledge of best practices for customer service
• Available to work during GMT-3 (Buenos Aires) business hours
• Experience with customer support platforms such as Bird or Zendesk
• Familiarity with blockchain mechanics and explorers (Etherscan, Worldscan)

About us

Traditional credit was built for people who already have money. Requirements for credit history, collateral, and costly underwriting create insurmountable barriers for those who need capital most—over 1.4 billion people lack access to credit. A vendor in Lagos earns cash daily but can’t prove steady income. A Colombian nurse with years of perfect informal repayments remains invisible to banks. Even those with savings find themselves excluded. The economics are clear: serving the global majority remains structurally unprofitable for traditional institutions.

We abandoned these assumptions to create Credit. Instead of expensive verification, we use progressive trust-building: loans start small and can grow to USD $1,000+. In Argentina—where staggering inflation causes banks to routinely fail—over 20,000 people use Credit for groceries, medicine, and transportation. They call it “la salvación del mes”—the month’s salvation. Undercollateralized lending at scale. As borrowers build trust, default rates have approached zero. Word spreads: 140,000 people now wait for access.

We’re building not charity but a profitable system serving those whom banks structurally cannot. We see an encouraging future: Instantaneous. Universal. Algorithmic by design. The technology exists. The demand is massive. Join us in making credit a human right, not a privilege.

About the role

We’re seeking a Spanish-speaking Customer Support Agent to manage user support for our World MiniApp. You’ll be the primary point of contact for our users, helping them with questions, KYC processes, and general inquiries.

As a key member of our team, you’ll work directly with the founders to identify user pain points, report bugs, and suggest product improvements. You’ll have direct impact on thousands of daily users across Latin America.

Key responsibilities

• Handle customer inquiries and complaints through multiple channels (WhatsApp, Telegram, Facebook, email)
• Communicate to the engineering team bugs or technical issues customers face
• Provide timely solutions and follow up to ensure customer satisfaction
• Create weekly reports on activities and metrics

Requirements

• 1+ years of customer service experience
• Native or fluent Spanish speaker
• Strong communication and moderation skills
• Strong problem-solving abilities with attention to detail
• Team player with transparent work approach

Nice to have

• Knowledge of best practices for customer service
• Available to work during GMT-3 (Buenos Aires) business hours
• Experience with customer support platforms such as Bird or Zendesk
• Familiarity with blockchain mechanics and explorers (Etherscan, Worldscan)

Brookview Lawncare is urgently looking to hire a reliable data entry specialist, you must be available to work remotely.

Responsibilities

• Enters patient information into the computer system in an accurate and timely manner

• Prepares various reports as requested by management

• Communicates effectively with staff

• Keeps records of payments, co-pays, prior-authorizations, etc.

• Evaluates and processes expense reports

• Maintains accurate and thorough vendor records

• Analyses data for errors

• Reports problems found with data

Education and Qualifications

• High School diploma or GED

• 3+ years of data entry experience

• Maintain confidentiality regarding financial matters

• Excellent organizational skills

• Strong verbal, written, and typing skills

• Proficient in MS Office (Word, Outlook, and Excel)

• Must be personable, professional, and polished

• Ability to work in a high-paced, high-volume data entry environment

Salary and compensation

Benefits

💰 401(k)

🦷 Dental insurance

🖥 Home office budget

🎅 We hire old (and young)

Linear is hiring a remote Customer Success Manager. This is a full-time position that can be done remotely anywhere in North America.

Linear - Manage software development and track bugs.

Interaction Design Foundation is hiring a remote Member Support Unicorn. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

Interaction Design Foundation - The biggest online design school globally.