** Fast-Tracked Application  - Get a Decision in 3 Days **

Experience Remote done Right. Over 20 years of remote experience, all 500+ staff are 100% remote and we still grow vibrant relationships, provide exceptional opportunities for career growth while working with stellar clients on ambitious projects

What we're working on:

Enterprise companies turn to us to help them launch innovative digital products that interact with hundreds of millions of customers, transactions and data points. The problems we solve every day are real and require creativity, grit and determination. We are building a culture that challenges norms while fostering experimentation and personal growth. In order to grasp the scale of problems we face, ideally, you have some exposure to Logistics, FinTech, Transportation, Insurance, Media or other complex multifactor industries

**

• 7+ years of professional experience (A technical assessment will be required)
• Senior-level experience with Javascript, React, Redux, Websockets, Async/Await
• Ability to create clean, modern, testable, well-documented code
• English fluency, verbal and written
• Professional, empathic, team player
• Problem solver, proactive, go getter

Straight from the Devs

Watch short snippets of actual developers (Real, not scripted) share why they joined **YouTube Playlist

Why Clevertech is an amazing place to work at

At Clevertech, you can expect that you will:

• Be 100% dedicated to one project at a time so that you can hone your skills, innovate and grow
• Be a part of a team of talented and friendly senior-level developers
• Work on projects that allow you to use cutting edge tech. We believe in constantly evolving your mastery

The result? We produce meaningful work and we are truly proud and excited to be creating waves in an industry under transformation.

How we work

What we’re most proud of though is our brilliant, creative, and tenacious team. Our remote-first workplace means you’ll be working with Sendwavers in Europe, Africa, South America, and the U.S. that all share a core set of Sendwave values. What exactly are those values? Glad you asked.

1. Prioritize fearlessly.
   There will always be more problems to solve and opportunities to pursue than we have the capacity for. We’re not afraid to say no and are willing to let fires burn, knowing that to win we must discern and execute decisively on the vital few rather than the important many.
2. Take full ownership of the outcomes we’re responsible for.
   Our job is not to do what we can to solve a problem. It's to ensure that problem is solved. If an attempt to solve a problem doesn't work, we seek an alternative. If we need help, we request it, and, if necessary, demand it.
3. Forge a erse team and inclusive culture.
   We believe the challenges we’re addressing will be best met by a truly global, erse team, working together. We’re not naive to the systemic bias and discrimination that make this easier said than done, so we check our egos, listen deeply, and measure progress towards making this a fundamental part of our success.
4. Maximize our rate of learning.
   We view projects as ever-evolving drafts and welcome opportunities to discover that what we had in mind won't work so we can move to an even better end state. Most importantly, we do this fast. The faster we run these loops — as a company and iniduals — the faster we’ll achieve our mission.
5. Embrace embarrassing honesty from ourselves and others.
   We function best when we're open and honest with one another — especially about our challenges and doubts. We lean into uncomfortable conversations and support our colleagues when they do the same.
6. Maximize energy, not time spent.
   We measure our own and others’ contributions by objectives reached, not time spent. Living a full life outside of work is necessary for high achievement over the long term.

**

1. Identify the scope of the problems a diaspora community has when it comes to sending money, by embedding yourself in the community, building trust, and asking questions, both via online and offline channels.
2. Ensure our product fits the community’s needs, via user research and close collaboration with our product team.
3. Build relationships and negotiate with key partners and channels in the markets to get access to the community in the most efficient ways and make us “viral.” This could entail community events, to Facebook groups, radio or TV shows and more— you’ll have to get creative!
4. Work hand in hand with our digital marketing team, in charge of our paid channels. Use social media, community influencers, and any other methods you see fit to scale the business.
5. Build and test new user acquisition strategies: Defining hypotheses, analyzing results, and iterating through new tests as we optimize our user acquisition machine.
6. With your market launcher colleagues, build out our launch playbook further to become even faster and more successful in future markets.
7. Take full ownership of the growth of the markets assigned to you and foster a productive dynamic with all stakeholders.

Want to know what it's like to be a Market Launcher at Sendwave? We thought you'd never ask! Market Launchers are a key part of jumpstarting new communities of users. Check out this video to hear more about the role.  In addition, we have linked the **HIRING PROCESS HERE

**

• At least 3 years of work experience, working in fast-paced environments. You don't need to necessarily come from growth, marketing, or startup background. Successful team members have come from the Peace Corps, NGOs, strategy consulting, investment firms, and political campaigns.
• Fluent in English
• Native or fluent in another language such as French, Spanish, Portuguese, or Arabic
• Work authorization: You must possess the right to work in whichever country you apply from. We are not able to sponsor visas at this time.
• Willingness to travel (25-50%) and some work on weekends if needed. Being close to the market you work with means being where the communities are. For example, attend community events, meet with partners, or do on-the-ground user research. - Don’t worry, our market launchers get their time to recharge. They can take days off during the week to make up for weekends, in fact - we make them!

**

• Love to be entrepreneurial. You’re able to do whatever it takes to make the market work. You possess strong habits keeping you energised as you chase specific growth targets over periods of weeks and months in a largely self-directed role.
• Enjoy interacting with people and build relationships via every channel. IRL, over the phone, WhatsApp...
• Are comfortable being scrappy, while staying critical when immersing yourself in the community via different channels.
• Possess a bias toward action and testing, and are systematic, logical and critical in your approach.
• Quickly absorb new cultural settings and understand how they might impact Sendwave's strategy
• Are eager to take on an immersive role as this one will require evening and weekend work and a fair amount of travel.
• Are persuasive and can convince others to pursue a course of action.

**

• Are familiar with the diaspora communities we serve.
• Have experience meeting ambitious KPIs (ours is to bring new senders to the app).
• Have experience launching your own projects.
• Are fluent in the language of one of our diaspora communities.

**

• Compensation:
  • Level 2  £ 56,135 
  • Level 3 £ 72,100 
• 25-50% travel.
• Location: London
• Our company is 100% remote and has been since we were founded. Sendwave hires new team members in countries around the world. All of our roles are remote, however, some roles may carry specific location-based eligibility requirements. Our Recruiting team can help answer any questions about location as we move further into recruiting process. For this role, we are hiring in the US.
• Major benefits:
  • Subsidized health insurance and retirement contribution matching (both vary from country to country)
  • 26 weeks of fully paid parental leave and subsidized fertility assistance
  • Unlimited vacation with a 20-day minimum requirement
  • $10,000 annual charitable donation matching

**

• Our team of over 400 employees is fully distributed across the world. We are working from coffee shops, homes, and co-working spaces — making us one of the larger fully distributed growth-stage startups in the world.
• We are proud parents, community organizers, farmers, band members, yoga teachers, YouTube influencers, former Olympians, and serial entrepreneurs.
• We collectively speak over twenty languages, including Akuapem, Amharic, Bengali, Ewe, Fante, Ga, Igbo, Kalenjin, Luganda, Oromo, Somali, Swahili, Wolof, Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Irish, Italian, Latvian, Lithuanian, Maltese, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish and Swedish.
• We recently joined forces with WorldRemit, another remittance company. We’re excited about the ways we can collaborate and continue to provide the best service to our users.

**

Applications will be reviewed on a rolling basis. If interested, please submit your resume along with a cover letter highlighting why your experience demonstrates you meet the requirements of the role. Please also indicate the countries in which you have work authorization.

_

Immutable is looking to hire a Senior Manager, Corporate Finance to join their team. This is a full-time position that can be done remotely anywhere in Australia.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2

**

At Hotjar, we’re building Behavior Analytics software for businesses selling online. We make it easy for them to go beyond traditional web analytics and understand what users are really doing on their site.

Reporting to our Director of Sales, we’re looking for a customer-obsessed, data-driven sales leader with a product mindset, who is passionate about delivering both value and delightful service to businesses. Leading an inclusive team of driven sales professionals, you’ll help more SMBs and mid-market businesses build better experiences for their users, while growing their business. 

If you have inbound sales management experience, you’re analytical, have a bias for action and you’re excited by the idea of scaling globally, this is a rare opportunity to join a fast-moving and fully remote SaaS organization.

**

• Lead and develop our Sales team within an inclusive, feedback-centered environment.
• Learn by doing, working with your team to understand the needs and challenges of prospective customers by taking a consultative approach to selling.
• Create a coaching culture by providing support and feedback to the team and encouraging sharing of best practices and insights.
• Improve Sales performance by enhancing the team's processes and workflows based on data analysis.
• Work with our People Ops team to grow a erse, high-functioning sales team, promoting an open, honest and inclusive environment, while allowing the team to experiment, fail fast and learn.
• Identify underlying challenges related to systems, people, and processes to improve sales performance while also improving the buyer experience.
• Identify opportunities to simplify and refine processes and reduce friction for buyers.

**

• Experience with not simply leading, but developing a erse team in a high-velocity and product-led environment.
• Inbound sales operations experience working with high-volume mid-market customers at ACV values of €2,000 to €60,000.
• Experience with SaaS metrics such as MRR, ARPA, Churn, and LTV.
• You are technically-minded. You can develop a deep knowledge of how Hotjar works, allowing you to speak clearly to customers and communicate their needs to our team.
• Desire to work in a respectful, transparent, and collaborative work environment, following Hotjar’s company values, culture and ways of working.
• Must submit to a background check confidentially processed by our third-party. 

**

The compensation range for this role is $78,000 to $108,000 annually, where the offer typically falls in the range of $85,000 to $90,000.

**

Our ranges are established after performing market research but the specific compensation amount of the offer will be determined based on relative experience, skills, and equity across the team. We encourage all candidates to read our Recruitment FAQs to further understand our approach to compensation and how we structure our contracts.

**

In addition to the monetary compensation, we provide all team members with an assortment of unique and popular perks valued at more than €10,000 a year, plus stock options and 40 days of annual leave. These have been chosen to reflect our values and ideals, be it encouraging constant learning with our Personal Development Budget, a great work/life balance with the Holiday Budget, or a happy, healthy team with our Wellbeing Budget.

Here at Hotjar, we welcome team members of all backgrounds, identities, and experiences. Working with respect is built into our core values**: we are honest, tolerant, and inclusive. We celebrate the uniqueness and strength found in ersity. We all commit to creating a safe working environment and are allies to those less privileged. And we fully believe that living by these values helps us to make our company, and our product, better.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8)

**This position is open to applicants in the US and Canada

**ABOUT THE JOB

As a Drupal Developer, your day-to-day includes spending your time hands-on developing and collaborating on sites while staying accountable to schedules, estimates, project requirements, and high standards of quality. This position is fast-paced, deals with shifting priorities, and reports to Jim Birch, Drupal Engineering Manager.

**Requirements

Your typical work week might include:

• Drupal site building and configuration.
• Custom front end and theme layer development.
• Custom module development, and the maintenance of existing custom code.
• Documenting code and processes, and participating in peer reviews.
• Participating in client meetings and workshops.
• Actively contributing to the continual improvement of our processes and product.
• Most importantly, having fun working with an incredible team!

**ABOUT THE COMPENSATION & WORK REQUIREMENTS

_This is a full-time position. The salary range for this position is $66,100 - $91,300 - the range is broad, but it is commensurate with experience, aligned with current members of our team with similar experience, and may shift a bit depending on your geographic location. This is a 100% remote role, but you must live and be able to work in the US or Canada.

**NOW... LET'S TALK ABOUT YOU!

We are looking for candidates who…

• Have 3+ years of related Drupal experience.
• Are experienced working in support (and are willing to do it).
• Have worked in an agency environment, preferably in multiple time zones.
• Show strong problem solving abilities, intelligence, and initiative.
• Know the ins and outs of modern development workflows, including use of the command line, gitflow, containers, and dev/stage/prod environments.
• Deeply understand modern web standards and technologies.
• Exhibit thoughtful, inclusive, and articulate communication skills, both in writing and in person.
• Have a BS or MS in Computer Science, or equivalent work experience.
• Have some WordPress or React.js experience (this would be an awesome plus).

**At Kanopi, we believe a variety of backgrounds, experiences, and voices make for a better workplace. We strongly and enthusiastically encourage people of color, iniduals who identify within and beyond the LGBTQ+ spectrum, women, and people with disabilities to apply.

**NOW, WHAT?

If you think this post was written just for you, here’s what to do next:

1. Submit your resume.
2. Answer the questions you see here on this page.
3. Send us a cover letter, including your answer to the question below.

**Now… About that cover letter… This is VERY important!

Please include all of the typical reasons why you’d be an outstanding candidate for this position, plus answer this question: _What is your favorite piece of technology?

Our screening process takes a bit of time because we like to ensure that you are the perfect fit for us, and we are the perfect fit for you! After we’ve taken a look at your application, we will send you a series of questions that will help us get to know you better. From there, you will engage in several interviews with members of our team. Some candidates may even do a paid mini-project, depending on the role you are interviewing for. We’ll be happy to explain a bit more once we’re in the interview stage.

Please note - we try to make an effort to contact every applicant to let you know the status of your application, but we are human, so if you don’t hear from us, drop us a line!

**Benefits

We offer a comprehensive range of health, professional, remote workspace, and other fun benefits for all full time US and Canadian employees. For more information, see the benefits section of our careers page.

_This job description is intended to describe the general nature and level of work performed by those assigned to this classification. This job description in no way states or implies that these are the only duties to be performed by those occupying this position. The job description and job functions described herein are subject to possible modification by Kanopi Studios in accordance with applicable federal, state and local laws.

**No agencies, recruiters or overseas applicants.

We're seeking an experienced customer support champion for our highly successful SaaS application. This isn't your typical "customer service" position. You'll be joining a small, tight-knit, and highly committed team that is passionate about helping customers reach their business goals, and passionate about growing our product. Almost all of your customer correspondence will be done using Intercom. No phone calling required. It is highly preferable that you have a background in SEO or digital marketing so you can understand our customers and their goals.

Key Responsibilities

• Respond to customers inquiries via Intercom
• Create knowledgebase help articles
• Escalate issues/bugs to developers
• Other projects depending on your skillset (writing, product management, customer success, etc)

Job Benefits

• Profit-sharing, distributed quarterly
• Frequent promotions
• 4 weeks vacation and paid sick days
• Monthly Happy Hour
• Extended health benefits
• Continued education allowance
• Annual fitness allowance
• Work from anywhere in the world
• Join a bootstrapped, product-focused, & customer-oriented team

**Job requirements

• 2+ years in a similar technical support role for a SaaS
• Moderate understanding of SEO and/or Digital Marketing
• Basic understanding of all common digital marketing channels (Adwords, FB Ads, Google Analytics, Social Media, etc)
• Advanced written communication skills
• Native / Bilingual English

Binance is looking to hire an Accounting Intern to join their team. This is an internship position that is remote or can be based in Singapore.

Time zones: SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3), AST (UTC -4), FKST (UTC -3), CEST (UTC +2), BST (UTC +1), JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4), CVT (UTC -1), WAT (UTC +1), SAST (UTC +2), EAT (UTC +3)

OnTheGoSystems builds state-of-the-art software that powers millions of websites globally. We’ve been fully remote since our launch in 2008 and employ over 100 highly talented iniduals worldwide. We’re proud to serve over 200,000 clients.

During 2023, we’ll launch a new product.  It’s a cloud-based SaaS product that will serve millions of customers globally.

We’re looking for exceptional Content Writers to join this team.  

Ideal candidates will be tech lovers, who can explain complex topics with simple language. They will write content that captures the audience’s attention, maintains their interest, and appeals to their intellect.

**Duties and responsibilities

• Know our products, clients, industry, and competitors inside and out
• Write well-researched documentation for our product
• Write engaging articles about tech topics related to our product and our industry
• Take into account readability, conversions, and SEO in every writing task
• Analyze the results of your writing and iterate so that your content meets KPIs

Requirements

• 5 years of experience in a tech writing role
• Native English speaker (speaking more languages would be great)
• Great research skills and the ability to quickly learn new topics
• Highly-organized thinking and efficient time management
• Previous experience working on Web products is a big plus

**What we offer

• 100% remote position
• Full-time employment with public holidays, sick leave, etc.
• Being part of a team of smart, self-driven iniduals
• A home-office setup budget to create or improve your workspace
• An annual budget for health & well being
• Ample opportunity to progress and advance
• Meeting and collaborating with team members across the globe

**About the team and how we work

You will be working with a team of smart and enthusiastic people. We love getting things done and we’re proud of our work.

We keep a healthy work-life balance and enjoy our remote work environment to make life fun.

We come from all around the world, from different cultures, speak dozens of languages, and make beautiful products. We invite you to become part of a special team!

**Who are we?

We are a staffing and IT services company based in Zurich, Switzerland.

• We are a tier 1 supplier to some of Switzerland's most-attractive employers 
• We are an international team with several Talent Sourcers already working remotely
• We can speak 10 languages and dialects within the team
• We take pride in doing an excellent job and delivering top-quality services to our clients
• To encourage communication, we have daily team meetings, bi-weekly reviews and have senior team members available on an ad hoc basis to discuss your needs/questions

What would your tasks and responsibilities be?

• Sourcing candidates for IT roles in Switzerland
• Communicating with candidates to learn about their goals
• Matching candidates to opportunities
• Presenting opportunities to candidates
• Preparing applications
• Guiding the application process
• Assisting Recruiters throughout the application process
• Developing and maintaining the company CRM
• Continuous learning about the subject matter

What are the required qualifications?

• An affinity for IT
• Willingness to learn
• A bright, friendly, professional, respectful, collaborative personality
• Good communication skills
• Fluent English – must have professional working proficiency
• Fluency in either Polish, Portuguese, Romanian, Bulgarian, Hungarian, Czech, Slovak, Slovenian or French (we would like to expand the languages we can communicate with our clients)
• Quality awareness and care in your work
• You act in a customer-oriented manner
• Resilience, flexibility and endurance

What can we offer you?

• Continuous training, learning, and development
• Daily international exposure
• Inclusion in meetings and more responsibilities over time
• An hourly payment plus commission
• 20 days of PTO (paid time off) and flexibility to take more unpaid holidays
• We offer an Internet Service Provider allowance and hardware allowance

All qualified applicants will receive equal consideration independent of race, colour, religion, gender, sexual-orientation, age, national origin, disability, gender identity and everything else that makes you unique.

We are looking for a passionate Marketing Officer to plan and oversee the organization's marketing activities and campaigns. You will be the one to ensure that all marketing operations are successful in meeting the goals set by management. A successful Marketing officer must have great enthusiasm for all things marketing and great knowledge of relevant techniques and principles. The ideal candidate will also be an excellent communicator and will have experience in managing different marketing ventures. The goal is to ensure that the marketing efforts of the company add the highest value to its business.

Responsibilities

• Contribute in the implementation of marketing strategies
• Support the marketing manager in overseeing the department's operations
• Organize and attend marketing activities or events to raise brand awareness
• Plan advertising and promotional campaigns for products or services on a variety of media (social, print etc.)
• Liaise with stakeholders and vendors to promote success of activities and enhance the company's presence
• See all ventures through to completion and evaluate their success using various metrics
• Prepare content for the publication of marketing material and oversee distribution
• Conduct market research to identify opportunities for promotion and growth
• Collaborate with managers in preparing budgets and monitoring expenses

Requirements

• Proven experience as marketing officer or similar role
• Solid knowledge of marketing techniques and principles
• Good understanding of market research techniques, statistical and data analysis methods
• Excellent knowledge of MS Office and marketing software (e.g. CRM)
• Thorough understanding of social media and web analytics
• Excellent organizational and multi-tasking skills
• Outstanding communication and interpersonal abilities
• Creativity and commercial awareness
• A team player with a customer-oriented approach
• BSc/BA in marketing, business administration or relevant field

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Wellness Resources
• Free Food & Snacks
• Training & Development

What We’re Looking For

Learning Tapestry is working with our client who is a leading learning service for families with preschoolers. Our client delivers streaming and interactive learning content that helps young kids develop skills, knowledge and passions, through play with the characters they love. They also help parents help their kids thrive. The client is a direct-to-consumer offering available on standalone mobile apps, connected TV apps, and add-on channels. We are forming a team of highly motivated iniduals who are eager to work in a start-up-like environment within a large media company. We need innovators and self-starters who are passionate about playful learning and comfortable working in a fast-paced, creative-led organization.

Product Manager role:

The Product Manager, Web role will be responsible for leading the product roadmap that cuts across our Growth channels. This role will shepherd business and user needs through the many stages of product development, including ideation, research, planning, and execution. 

RESPONSIBILITIES:

• Lead the creation of a well-supported product strategy to optimize platforms that support Marketing’s Growth channels.
• Partner closely with Marketing Leads and key partners to define a compelling long-term vision.
  Build positive relationships with Marketing, Product, Design, and Engineering to drive marketing vision forward.
• Oversee the entire lifecycle of features, from ideation to technical implementation, in collaboration with cross-functional stakeholders, designers, developers and QA.
• Break down complex problems into manageable steps by authoring and prioritizing epics and user stories. 
• Be a leader on a cross-functional scrum team—foster a creative, collaborative and disciplined culture to produce the best results possible.
• Analyze product use and performance to continually focus on subscription growth and engagement.
• Communicate product roadmap and requirements across teams and departments.

QUALIFICATIONS:

• Must be available to work US East Coast standard business hours, 40 hours per week
• 3+ years experience in product management 
• Deep understanding of the product development process end-to-end; technical background or extensive experience with the technical side of product development
• Ability to thrive in a fast-paced, collaborative, agile environment
• Highly motivated to work independently and collaboratively with stakeholders
• Natural collaborator who knows how to drive decision-making and has the ability to influence through informal authority.
• Experience using data to make decisions
• Experience working on an Agile/Scrum team
• Bachelor’s degree

**About You

You’re comfortable in a remote work environment, with team members from different time zones. You manage your own time well and are a self-starter. You have a distraction-free place you can use for work that offers reliable Internet access, either in your home or a local co-working facility. You’re able to work 8:00 AM to 5:00 PM US Eastern Standard Time (standard business hours).

You are experienced and well-versed in the productivity tools we use, like Google Apps & Hangouts, Slack, and Harvest for time tracking.

You’re fluent in written and spoken English. 

Please do not hesitate to apply if you do not match these requirements exactly but think you could be a good fit.

Get paid to talk to our students all day and advise them on which course is the best for them.

**Overview

We’re looking for a fan of Smart Blogger who would like to help guide our students toward the right course for them.

This is an internal sales role. You’ll be talking with Smart Blogger students who are fans of the company but need direction. Your job is to provide that direction and gently push students to a decision.

Don’t worry, no “hard selling.” No dishonesty of any kind. The success of the student is always more important than anything else.

In fact, we don’t require any sales experience for this role. What’s most important is:

• You love Smart Blogger
• You love helping people
• You are ambitious and driven

This is a career opportunity for the right person. Not only in terms of money, but in your chances to work alongside the best of the best and see how they operate. You’ll be working directly with Jon Morrow.

**Responsibilities

• Farm the Smart Blogger community:
• Conduct 50-100 outbound calls per day to Smart Blogger customers, past applicants, and funnel opt-ins
• Contact 20-30 customers per day by Messenger
• Nurture members of the community until they become a qualified lead
• Regular communication with the team on the #slack channel throughout the day
• Attend training calls and practice drills to make sure you are always at the top of your game
• Study the Smart Blogger course catalog and become intimately familiar with the differences between courses, so you can guide prospects to the right course

**Requirements

• Relentless drive. In past jobs, you’ve always been one of the hardest workers on the team. It’s just who you are. You want to be the best.
• High expectations. You have ambitions for yourself and also have high expectations of the team around you. You want to be a star and work with stars.
• Passion for helping people. Yes, sales is about money, but it’s also about helping people make good decisions and overcome fears. You enjoy that.
• Student of the game. You’re fascinated by sales and human psychology, And you’re eager to continue learning.
• Comfortable with technology. You’ll be doing calls on Zoom, filling out spreadsheets, and working with CRM systems. We can teach you the details, but you need to be comfortable with tech.
• High-quality Internet connection, camera, and audio, so you can conduct Zoom calls with few technical glitches

**How to Apply:

• Click this link and you’re on your way.
• Complete the survey and your initial application will be reviewed by a hiring manager.
• You may contact [email protected] if you have any questions.

Ideally, you have 10+ years of experience in a role doing the following: 

• Developing web services with an agile mindset - building and deploying MVPs and managing feedback and feature changes
• Leading and mentoring a team of Software Engineers
• Experience handling project stakeholders and being able to engage with CxO level
• Solid experience with technologies like Python, Django, Node.js, React or Vue, etc.
• Creating but also working with 3rd party API integrations. Commonly REST. GraphQL experience is also nice to have
• A solid understanding of SQL and relational databases
• Some experience with using No-SQL databases
• Experience with a queue system like RabbitMQ or using Redis for that job
• Expertise in Cloud hosting solutions such as AWS, GCP, or Azure
• Strong system design patterns and container-based applications knowledge
• Know-how for building scalable and highly available distributed systems
• Understanding of the existing architecture, and proposing/building a smooth transition into the new architecture
• Familiarity with common CMS platforms
• Superior communication skills (both verbal and written) that both existing and future clients will benefit from

Nice-to-Haves:

• Experience with domains like FinTech, Healthcare, E-commerce, Retail, or the QSR industry
• Willing to travel within the United States and internationally (if required)
• Related DevOps/CI tools experience (e.g. Azure DevOps, Github Actions, Circle Ci, Jenkins, etc)
• Experience working with clients and team members in Europe/Asia, etc.
• Desire to be in a fast-moving consulting environment

We:

• Give you the newest MacBook Pro with accessories and the best equipment/work setup to make you feel productive and empowered to do your best work
• We care about your professional development and give you Personal Innovation Fund (education reimbursement)
• Offer you opportunities for international travel
• Provide a modern office environment
• Offer competitive salary and bonuses
• Contribute to open-source software

Get on the ground floor of an upcoming SAAS company looking to 10X its growth in the next 12 months.

Ranchr is a small SAAS app in the cattle management industry. Bootstrapped since 2017, we're looking to accelerate our growth into the next year.

Our app gives cattle growers a powerful tool out in the field where it belongs. Thousands of ranchers already trust us as their cattle record keeping solution. 

We're looking for a seasoned SEO Specialist with a talent for acquiring backlinks to join our fully-remote team to help us scale to the next level. This is an opportunity to join a growing business with a lot of upside.

What we’d want you to do:

• Email outreach
• Guest posting
• Keyword research
• Creative thinking for acquiring backlinks

Qualifications

Must have

• 3+ years of experience in SEO and acquiring backlinks.
• Fluent spoken and written English at a professional level.

What it’s like to work here

• You’ll be working directly with the owner/CTO to strategize. 
• You’ll have time to focus. We don’t micromanage, and we do our best to keep distractions (and meetings) to a minimum. 
• You'll be able to make your own schedule aside from a couple of meetings a week.

What we offer     

• Part-Time. $1500/month. Hourly rate is negotiable
• Flexible hours
• Full time position may be available at a later date

About the job

Do you want to join a passionate team, that works hard to deliver real results for its customers? Customer Success is central to our business as this role helps our customers setup and implement strategies to drive more business for them and their teams.

About you

You must be

• Willing to learn and adapt all of the time
• A people person who is able to build rapport instantly
• A problem-solver who knows how to take a consultative approach to find the best solution
• Tech-savvy and efficient with SaaS applications
• A self-starter who can take initiative on new projects and ideas and run with them
• Patient, empathetic, and having a good sense of humor. You see challenges not as obstacles but as opportunities.

Some of what you'll do

The daily responsibilities in this role include, but are not limited to:

• Your #1 priority will be helping our customers be successful with our product (& ultimately their business), and help them get successfully set up and activated within their first 90 days of being a Follow Up Boss customer
• Answer customer help tickets in the Onboarding queue
• Becoming a keen, passionate expert in all things related to real estate lead generation, lead conversion, sales optimization, and customer service
• Compile product feedback and ideas to help our product and engineering team continue to improve our platform
• Call, text, and email new customers proactively to make sure they are on the road to success with Follow Up Boss.
• Host kickoff calls and training sessions with new customers to make sure they are getting the most out of the system - we call these strategy sessions because we focus on uncovering the biggest opportunities for our customers vs. product click-throughs.

What You'll Need

Our ideal candidate has these top qualities and qualifications:

• Internal drive and hustle; we move fast and help a lot of people
• Superb written and verbal skills (with a professional yet fun demeanor)
• 3+ years experience in a customer-facing success role (Support, Success, Account Management, or Sales).
• Based in the USA, with home office with fast internet that is free from distraction.
• A growth mindset and hunger to always do your best work
• Remote work experience is considered an asset

Why Follow up Boss? 

❤️ This is us

🏝 Work remotely: Live and work wherever you like!

💰 Competitive salary: Salary for this role starts at $60,000

👩🏾‍⚕️ Insurance: Company paid health, dental & vision insurance for all of our team members and their families.

🍼 Family leave: generous family leave - fully paid!

💻 Home office setup: Get a Macbook Pro + $1000 to set up your home office.

👩🏻‍🏫 Personal development stipend: $1000 per year to focus on bettering yourself.

🤑 401(k): With 6% company match!

✈️ Retreats: Join us for company get-togethers every year!

☕️ Co-working stipend: Get some extra cash for a co-working space or a coffee shop work.

📚 Free books and Kindle: Get a free Kindle and all the free books - digital and audio - you like, anytime.

💪 Gym: Monthly stipend to keep you active and feeling good.

☕️ Money each month to spend on caffeine.

Apply for the job

If you’re thinking: “This is totally me!” then be sure to apply below.

We can’t wait to meet you!

Paxos is looking to hire a Growth Finance Analyst to join their team. This is a full-time position that can be done remotely anywhere in the United States.

Time zones: EST (UTC -5), MST (UTC -7), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2

Job description:

Paymentology processes tens of millions of transactions in over 40 countries around the world. As an award-winning global Fintech company, we provide enterprise-level, scalable and highly secure financial processing systems making it easy for people to issue, redeem and reconcile Mastercard and Visa cards all over the world. 

We are seeking a Fraud and Risk Analyst in the LatAm region to augment our fraud monitoring operations across our organizations. Joining one of the most exciting issuer-side processors in the payment space, you will get to work in a complex cloud-first organization on a global scale.

What you get to do:

**As Fraud and Risk Analyst in Paymentology, you will be joining a globally distributed company and will work with colleagues dotted across the globe. 

Your colleagues are passionate about our products and customer-experience and you will work closely with them and our clients globally as an ambassador and driver of our fraud and risk initiatives. 

• Monitor real time queues and identify high risk transactions within the business portfolio.
• Observe customer transactions to identify fraudulent activity such as BIN attacks, friendly fraud, and similar other risks.
• Analyse and triage detected fraudulent transactions. Recommend and implement mitigation action.
• Resolve queued transactions within the service level agreements to reduce potential revenue losses.
• Interact with customers to validate information and to confirm or cancel authorizations.
• Resolve customer issues within the scope of existing service level agreements.
• Monitor constantly customer and transactional records to identify unauthorized transactions and fraudulent accounts.
• Maintain fraud analysis models to improve efficiency and effectiveness of company systems.
• Determine existing fraud trends by analysing accounts and transaction patterns.
• Identify system improvements to prevent fraudulent activities.
• Recommend anti-fraud processes for changing transaction patterns and trends.
• Recommend new software tools used for fraud detection, prevention and reporting activities.
• Generate suspicious activity reports and risk management reports.

What it takes to succeed:

• Experience with Fraud pattern detection analysis
• An understanding of regional fraud trends relating to transaction monitoring
• Proficiency in using key data analytics and visualisation applications e.g. Metabase, PowerBI, Tableau, and Excel to produce reporting.
• An understanding of card operations, authorization, settlement, clearing, tokenization, issuing, ISO 8583 
• Knowledge of Mastercard, Visa and UnionPay Fraud Regulating Policies and Solutions.
• Ability to write and present reports demonstrating strategic thinking

Ideally you will have these experience competencies;

• At least 3 years of working experience in a similar role related to the fraud and risk domain. 
• A relevant University degree/technical certification, or relevant experience commensurate to the role (Data Science, Business Intelligence, Forensics, Information Technology etc)
• CFE, CFRM or other relevant professional fraud certifications

What you can look forward to:

At Paymentology we value making a difference to the lives of the people who work for us and who live in the communities where we operate. As values are important to us, you can look forward to working alongside fellow Paymentologists, who share these values. You’ll be part of a team that is passionate about making a difference on a global scale. We focus on building strong, erse teams built from different backgrounds, experiences & identities.

Time zones: JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4)

Job description:

Paymentology processes tens of millions of transactions in over 40 countries around the world. As an award-winning global Fintech company, we provide enterprise-level, scalable and highly secure financial processing systems making it easy for people to issue, redeem and reconcile Mastercard and Visa cards all over the world. 

We are seeking a Fraud and Risk Analyst in the South East Asia region to augment our fraud monitoring operations across our organizations. Joining one of the most exciting issuer-side processors in the payment space, you will get to work in a complex cloud-first organization on a global scale. 

**

What you get to do:

**As Fraud and Risk Analyst in Paymentology, you will be joining a globally distributed company and will work with colleagues dotted across the globe. 

Your colleagues are passionate about our products and customer-experience and you will work closely with them and our clients globally as an ambassador and driver of our fraud and risk initiatives. 

• Monitor real time queues and identify high risk transactions within the business portfolio.
• Observe customer transactions to identify fraudulent activity such as BIN attacks, friendly fraud, and similar other risks.
• Analyse and triage detected fraudulent transactions. Recommend and implement mitigation action.
• Resolve queued transactions within the service level agreements to reduce potential revenue losses.
• Interact with customers to validate information and to confirm or cancel authorizations.
• Resolve customer issues within the scope of existing service level agreements.
• Monitor constantly customer and transactional records to identify unauthorized transactions and fraudulent accounts.
• Maintain fraud analysis models to improve efficiency and effectiveness of company systems.
• Determine existing fraud trends by analysing accounts and transaction patterns.
• Identify system improvements to prevent fraudulent activities.
• Recommend anti-fraud processes for changing transaction patterns and trends.
• Recommend new software tools used for fraud detection, prevention and reporting activities.
• Generate suspicious activity reports and risk management reports.

What it takes to succeed:

• Experience with Fraud pattern detection analysis
• An understanding of regional fraud trends relating to transaction monitoring
• Proficiency in using key data analytics and visualisation applications e.g. Metabase, PowerBI, Tableau, and Excel to produce reporting.
• An understanding of card operations, authorization, settlement, clearing, tokenization, issuing, ISO 8583 
• Knowledge of Mastercard, Visa and UnionPay Fraud Regulating Policies and Solutions.
• Ability to write and present reports demonstrating strategic thinking

Ideally you will have these experience competencies;

• At least 3 years of working experience in a similar role related to the fraud and risk domain. 
• A relevant University degree/technical certification, or relevant experience commensurate to the role (Data Science, Business Intelligence, Forensics, Information Technology etc)
• CFE, CFRM or other relevant professional fraud certifications

What you can look forward to:

At Paymentology we value making a difference to the lives of the people who work for us and who live in the communities where we operate. As values are important to us, you can look forward to working alongside fellow Paymentologists, who share these values. You’ll be part of a team that is passionate about making a difference on a global scale. We focus on building strong, erse teams built from different backgrounds, experiences & identities.

The Role

Candidates can expect to be traveling 80% of their time. Below is our projected event and program locations in 2023 (you will be onsite for all of these):

• January:  Boston (3-4 weeks)
• February - March: Vietnam (6-7 weeks)
• March:  Japan (One week)
• April: Berlin (1-2 weeks)
• July-August: Europe (6-8 weeks)

*Because of the above only candidates with valid passports and no travel restrictions will be considered.

**

• High attention to detail.
• Excellent communication skills, both written and verbal.
• Able to handle multiple projects at the same time, respond to rapid change, and meet deadlines.
• Comfortable with repetitive tasks with an eye for identifying areas that can be improved / made into a playbooks / automated.
• Event planning/production, project management, and/or logistics experience.
• Proactive, growth mindset, and comfortable solving problems independently.

Bonus:

• Familiarity with Airtable, Notion, and other no-code applications
• Familiarity with budgeting, accounting, HR, and FinOps systems (DEXT, Gusto, Wise, etc)
• Basic familiarity with blockchains and with cryptocurrency payments infrastructure (transacting on Ethereum, interacting with cryptocurrency wallets)
• Previous work with distributed teams over multiple timezones.

Complimentary Past Experience

We aren’t big on titles, which is why you’ll notice this role doesn’t really have one. Analogous roles in other orgs would be something between an Ops Coordinator and Ops Manager, depending on the experience and capabilities of the person we hire. Complimentary past roles/experience for this role could include, but are not limited to: executive assistant, event coordinator/manager/producer, operations coordinator/manager, project manager, etc.

**

$7,000 - $9,000/month contractor position, depending on previous experience and skills. Possibility of full-time employment after first month (includes a benefits package).

CLICK HERE to view the complete job description and apply for the role.

SEO Specialist at Booster Apps

👋 Howdy,

Stuart here, founder of Booster Apps. We’re on a mission to empower ecommerce store owners to grow their businesses using our automated software. From established online shops to traditional, brick and mortar stores, we’ve helped over 1 Million Shopify merchants over the last 7 years generate over $3.2 billion in additional sales—and we’re just getting started! 🚀

We are looking to hire an expert in Search Engine Optimization (SEO) to create educational content for our SEO Optimizer app.

Our team has been fully distributed from day one, and we encourage anyone, anywhere to apply!

About the job

We’re in search of an experienced expert in SEO and digital marketing that has a strong desire to help educate entrepreneurs, businesses and Shopify online store owners of all sizes about SEO.

Big picture: you'll be working on building an online video library (Youtube) of digital marketing and SEO knowledge through educational walkthrough videos.

Some of the things you’ll be involved in are recording videos, writing customer facing documentation, responding to SEO emails and creating written guides on best practices. You’ll be the POC for our SEO Optimizer app, while also liaising with the SEO Support team on strategy.

Booster Apps is run using the EOS framework where we currently have a nimble team of 12 awesome team members.

What will you be responsible for?

• Record 2-4 videos per week on SEO best practices and recommendations.
• Write 1-2 blog posts per week about SEO targeted toward Shopify merchants
• Have thoughtful, personalized conversations with Booster Apps merchants through zoom calls and email.
• Identify SEO pain points in the app for merchants and work to recommend solutions to improve overall performance and onboarding
• Act as a point of contact for SEO knowledge for internal team members while sharing best practices, solutions, and recommendations
• Work closely with the Technical support team on problems and troubleshooting
• Lead internal team training on SEO best practices and how-to sessions
• Contribute toward a strong culture of customer success that is centered around helping merchants boost their online sales
• Solve SEO problems that arise – and document solutions

Who you are

• You have a deep understanding of Search Engine Optimization and web marketing techniques and best practices
• You have a strong portfolio that matches the kind of style we’re looking for in videos (screencast/talking head)
• You can take difficult concepts and condense them into a simple, digestible format for people of all knowledge levels to understand
• You have a strong passion for no-nonsense content for lay people
• You’re a creator at heart, comfortable on camera with a confident and engaging personality
• You’re self-driven with an entrepreneurial approach and work autonomously with limited guidance

Requirements:

• 2+ years of applicable experience in an SEO role. We’ll want to hear about your experience in digital marketing and best practices when it comes to On-Page and Off-Page SEO
• Terms like “SERP, Index meta tags, alt text, sitemap, Image Compression, Rel=canonical and JSON-LD” excite you!
• 1+ years experience recording educational content videos and writing blog content
• Knowledge of iMovie or similar video editing software is a plus
• Be tech-savvy and comfortable with working remotely.
• Have an entrepreneurial, self-motivating attitude with plenty of grit, analytical prowess, and resourcefulness to get 💩 done.
• Be empathetic and enthusiastic about solving problems and helping others.

Nice to have, but not required:

• Shopify experience
• eCommerce experience
• Shopify experience

❤️ Things we love:

• Living by our GAINS core values of Growth Mindset, Analyze Before Assuming, Iterate & Improve, Nurture Relationships, and Scrappy.
• Helping over 1M Shopify merchants who have installed our software
• Having a stress free work environment!

🤮 Things we avoid:

• Micro-managing
• Egos
• Drama

Does this sound like you would be a good fit? Please complete the application form with a quick loom video about why you think you’d be a good fit, and we'll be in touch.

_We are fully remote and encourage anyone to apply that is able to work within USA and Canada timezones (PST/EST)

Thank you! 🙏

Stuart @ Booster Apps

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

We are a powerful company that specializes in helping spiritual teachers reach their highest business potential as well as to live more aligned and abundant lives. 

Our team of lightworkers is made up of spiritually curious, creative, and kind souls who have an affinity for mysticism, community, and personal growth!

We are looking for a skilled Social Media Manager to evolve and accelerate our social presence.

Are you a social media expert with a gift for visual storytelling?

Do you have a passion for creating content, fostering community, and leading social activations? 

Do you want the opportunity to apply your entrepreneurial mindset + creativity to shine a light in this world? 

Are you devoted to personal + spiritual growth?

**

We are on a mission to serve 50,000 Mystic Mentors and support them with the business knowledge and tools they need to make a living while using their spiritual gifts to serve humanity.

If you want to apply your unique gifts to a movement that is larger than you, then we invite you to help us build this transformational community.

Details about the position

We believe it is our responsibility to share our proven marketing strategies with those who have the power to make change.

In other words, our gift is helping people share their gift. And we believe contribution is the world’s heart beat!

Which is why we need someone special LIKE YOU to help us.

As our Social Media Manager, you will be responsible for owning @SheServes social activations and learning/applying new ways to bridge social media and the company’s mission, as well as managing our Founders social media accounts.

This means you’ll need to be comfortable managing all social media editorial calendars, creating + scheduling content, deep ing on data and driven to experiment with new platforms and content types.

You will be expected to be collaborative in a team environment and pursue growth and learning every single day. You will be held accountable to make decisions with confidence + grace and own the results of those decisions.

If inspiring, motivating, and empowering mystics ignites a spark in you, then we believe you’d be a perfect fit!

**Your main responsibilities will include:

• Manage the social media editorial calendars for She Serves and our Founder

• Create high-engagement social media content that reflects our brand's voice

• Maintain a steady pace of engaging content on our social media channels 

• Schedule content on social platforms using software such as AgoraPulse

• Engage with She Serves online community and resolve their questions and concerns

• Partner with designers and video editors to develop visual assets for social media

• Work with the marketing team to optimize promotional efforts for each social media channel

• Keep up to date with evolving social media trends and platform specific new features

• Track performance of campaigns, content, and health of the social channels and create regular reporting to the team

• Study industry competition, leaders , and trends to stay up-to-date with latest strategies 

**

• You LOVE building social communities - you have a passion for creative storytelling through social media and engage with community members with an optimistic, warm and loving attitude. 

• You are self-motivated and proactive – you’ll actively do the work that you’re required to do while also thinking up new ways for us to improve our social presence and community experience.

• You have strong written communication skills – you’re not the grammar police but know your “where” from “we’re” and take pride in your ability to communicate concisely and in a friendly manner.

• You have excellent attention to detail – you have strong organizational skills, exceptional attention to detail and the ability to prioritize tasks effectively. 

• You believe that team work makes the dream work – your driven by collaboration, not ego.

• You are “tech savvy” – you’re no Google engineer but you’re confident navigating software and willing to learn more systems. 

• You are a superb listener – you can comprehend just as well as you speak AND believe that listening is just as important as speaking.

• You are a strong believer that where focus goes, energy flows – you don’t waste time procrastinating and proactively get tasks done with optimism and ease. You have strong time management skills and the ability to work autonomously (as this is a remote working position these two are essential.)

• You consider yourself a mystic – you believe in the magic + beauty of life and can feel a force greater than your own inside and all around you. 

• You are inspired by our mission and feel you would be an energetic asset to our business and team.

• You believe in yourself and your ability – you feel you have manifested this “dream job” and think you are here not by chance but by your spiritual alignment.

**To be considered for this opportunity you must:

• Have social media community management experience at a social media agency or a member of a social media team at a medium-to-large sized company

• Be based in North American time zone

• Possess a sound understanding of social media storytelling and content at scale

• Have exceptional copywriting and editing skills

• Be proficient at building and executing social media content strategies

• Be a Mac user

What we offer:

• Competitive salary

• Fast growing company

• A team dedicated to ongoing training and growth 

• Freedom to #WorkFromWherever - Work from home, a café, an Airbnb in the woods or wherever it is you work best!

• Strategic focus - contribute to positively impact the lives of spiritual teachers from all walks of life.

• Amazing teammates - you’ll love us just as much as you love your work.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

About Sticker Mule

Sticker Mule is the Internet's most "kick ass" brand. We are privately-owned, profitable, and powered by a  globally distributed team who cares deeply about delivering a great customer experience at the highest standards. Our team operates from 17 countries, and we're always looking for more exceptional team members.

**

The Director of PPC develops and executes a paid search strategy for all products and regions.

**

1. Maintains and improves all aspects of the paid search strategy.
2. Works to maximize the performance of the international PPC budget.
3. Frequently tests new ad copy and creatives to optimize conversion.
4. Monitors and adjusts PPC campaigns to optimize ROAS.
5. Aggressively explores opportunities to expand the advertising budget.
6. Balances SEM tactics with brand and content principles.
7. Provides reports, insights, and forecasts to accurately measure performance.
8. Collaborates with Finance to align on forecasts and financial targets.

**

1. 6+ years of professional marketing experience
2. Experience in a director or management role
3. Exceptional analytical and technical marketing skills
4. Experience managing a large marketing budget

**

1. $130,000+ based on experience
2. $20,000 signing bonus

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

Unblocking stuck clients. Solving weird and interesting technical problems with your teammates. Turning chaos into order. Composing elegantly written and helpful responses to client questions and skillfully documenting them for your colleagues so everyone can benefit for the next one.

These are just a few of the things that make our Software Support Specialists truly remarkable. And we are looking for additional members of this erse, high-performing team to work closely with clients using a cloud-based data-as-a-service platform, supporting data-sharing programs at every level of government.

Are you nodding and thinking this is exactly what you want to be doing? If so, we should talk!

Why this job is important

On a given day, you might have a Slack exchange with a Client Success Manager asking you to keep an eye out for potential questions during an upcoming customer Datathon, followed by a real-time diagnostic Slack conversation with engineering to troubleshoot the root cause of a unique client issue. After expertly driving for the clarity you need, you synthesize the input into crisp guidance that you know will push this complex ticket forward toward an expedient resolution and a delighted client. Anticipating the fastest path to understanding, you choose to hop on the phone so you can field the client’s follow-up questions in live time.

You have another tricky ticket in mind that isn’t quite ready to bring to engineering yet; first you plan to workshop some initial investigatory ideas for it with your trusted teammates at today’s team standup. Then you have your daily ticket intake, a two-hour shift in which you screen and triage all incoming tickets, solving some inquiries quickly with a canned template while scoping others that might require escalation or a deeper e. Later on, you’ll be supporting a live course for a major city; you’ll field questions so that the trainer can maintain their rhythm: together you ensure the city’s data coordinators have the skills they need to launch their program successfully.

In your work, you are consultative and strategic -- whether you’re creating an “extract, transform, load” (ETL) solution to automate a client’s data workflow or proactively addressing gaps in our documentation. You take a big-picture approach in seeking operational opportunities to help your team scale, while zooming back in to overcome technical blockers. You’re a linchpin, bridging product gaps so our clients can focus on what matters most to them: running best-in-class data programs for government agencies. With your help, clients build their trust in our platform and derive value day-to-day.

**

_

• Deep e on client-reported blockers to identify workarounds and test technical solutions that meet client goals
• Troubleshoot technical and data-centric issues, including ETL pipelines and data schemas to help clients understand and solve their business problems
• Work with clients to shape and format data for data analysis and visualizations
• Participate in client and internal meetings where you leverage your product expertise to inform high-level and finely tuned use cases
• Help clients develop creative solutions by leveraging platform APIs with various programming languages
• Curate and maintain a broad and best-in-class knowledge base; partner with product owners to develop documentation for product releases
• Leverage content in knowledge base to “teach clients how to fish”, and identify opportunities for reusable content
• Provide Tier II support for Data & Insights solutions sold and managed by other isions. Engage with personnel of other Tyler isions to problem-solve for issues and knowledge gaps in the rollout and administration of those solutions.

**

You have technical acumen and a hunger to keep learning:

• Able to understand a technical concept or problem (not just translate it)
• Proficient with contemporary online applications and able to learn new technologies at lighting speed.
• Able to quickly command a broad, deep range of nuanced cloud-based software behaviors and functionality
• Working knowledge of web development principles and programming language syntax sufficient to troubleshoot broken queries (SQL or Python a plus)
• Basic knowledge and understanding of data concepts and database structures including fields, tables, views, how to manipulate data, etc. 

_

• Skilled at breaking down technical concepts for a variety of audiences, both verbally and in writing
• Skilled at communicating with stakeholders and management to translate client expectations and advocate for change based on user needs
• Able to direct and control situations with clients toward win-win solutions
• Strong ownership mindset: you own solutions, taking charge and driving confidently forward
• Analytical and creative ingenuity to troubleshoot and resolve problems
• Experience triaging, gathering requirements, and finding clever ways of solving problems

_

• You’re a self-starter, embrace ambiguity, and hold yourself accountable.
• You are passionate about team collaboration, high performance, and, most of all, client satisfaction
• You relish learning something new: software, tools, skills to further your own development as well your team’s overall effectiveness. You’re motivated to become a Tyler Data & Insights solutions and internal data sharing expert. You take it upon yourself to drive clarity and seek out answers from technical experts cross-functionally.

_

• On a logistical level, you have the flexibility to work different shifts to support clients across time zones, including early or late shifts occurring between 6am and 6pm Pacific. We do our best to provide the flexibility to accommodate our team members' preferred hours

• You can pass a state and federal background check; for this position, Public Trust: Moderate background investigation is required. This position requires access to high-compliance systems

Ava Labs is looking to hire a Controller - Avalanche Foundation to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

MailerLite is one of the fastest-growing email marketing services. We help more than 1 million businesses around the world to keep in touch with their customers. Today, we are a team of more than 130 dreamers, adventurers, and world travelers passionate about what we do and believe in. And we are ready for another talented person to join the party.

We’re looking for a proactive Data Analyst who loves connecting multiple data sources and finding the most efficient ways for data processing and analysis to join our Marketing Team.

In this role, you will combine and analyze our product and marketing data to create insightful reports for multiple teams, collaborate with other teams, measure performance, identify opportunities, and generate ideas to drive growth.

Why MailerLite?

Wondering why we think you’ll love working for MailerLite? Here are 5 reasons!

• **You will be challenged with interesting tasks
  **We encourage creativity and experimentation to reach our goals, and you’ll have access to a broader team to collaborate with.

• **You will take ownership
  **We don’t micromanage and try not to interrupt your work with random tasks. We expect you to take full responsibility and ownership for the stuff you build.

• **You will have experts at hand
  **Whenever you’re stuck, your teammates are eager to help you grow. And they’d love for you to share your knowledge too!

• **You can pick where you want to work, every day
  **At MailerLite, we embrace the remote culture. Every day you get to choose what environment makes you most productive.

• **You can count on stability
  **You can count on us to offer you a stable workplace! We're continuously growing and MailerLite has been around for over 10 years.

What you will work with

• Work closely with marketing and tech teams while connecting multiple data sources and finding the most efficient way for data processing and analysis
• Combine and analyze product and marketing data to get valuable insights that would help improve existing marketing and business processes
• Create and maintain dashboards (Looker, Google Data Studio) that multiple teams rely on
• Create ad-hoc reports and perform one-time data extracts on request by product and marketing teams
• Create regular reports that would be shared with stakeholders
• Continuously look for ways to improve existing reporting and analytics processes
• Suggest improvements for data collection, analysis, and forecasting

What we expect from you

• At least 3 years of experience in data analytics
• A Degree in Statistics, Econometrics, IT, or a similar discipline
• Excellent knowledge of Looker
• Strong analytical skills and a curious mindset
• You're a good team player with strong project management skills
• Good knowledge of SQL (we use MySQL, PostgreSQL, and Standard SQL)
• Understanding of basic SaaS business and marketing metrics
• Ability to transform complex topics into easily understandable graphs and visuals
• Attention to detail (if you apply, include the word lite somewhere in your application), eagerness to grow as a professional and learn new tools and concepts
• Positive attitude

What we offer

• Yearly salary: $42,000-$65,000 (gross)
• Remote-first culture with the team working remotely from all over the world
• Remote health insurance. Every team member gets global health insurance with full coverage in their home country and 175+ countries. No exclusions for pandemics
• Company-paid retreats. Once per year we gather for a week in an exotic location to work, learn and have fun together
• Four weeks of vacation. We encourage you to unplug and recharge!
• Creative days. One paid day off per quarter to do something creative and fun
• Parent days. Parents can take one paid day off every month to spend time with their children
• Parenting budget. Anyone who becomes a parent through childbirth or adoption gets a budget as a gift
• Annual benefits, which include a budget for home office setup, personal development, leisure trips, etc.
• MacBook and other tools that'll help you to do your job efficiently

Meet the Team Lead

Indre -Head of Marketing

I’m Indre, Marketing Team Lead at MailerLite. I've been part of the team for more than 4 years. I #lovemyjob because of the freedom to innovate while keeping our focus on providing value to our audience. Our team lives by learning, innovating, and transforming. I’m happy to be working with creative, proactive, and positive team members while reaching our goals.

Interested?

Don't send us a CV. We like to do things differently. Instead, fill out the application form.

APPLY HERE.

Job Description:

Paymentology is the first truly global issuer-processor, giving banks and fintechs the technology, team and experience to rapidly issue and process Mastercard, Visa and UnionPay cards across more than 50 countries, at scale. 

Our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence and richer, real-time data, set us apart as the leader in payments.

As a Remote Senior Software Developer at Paymentology you'll be working in the Engineering team to build enterprise-level, highly scalable, highly secure financial processing systems that power tens of millions of transactions and tie them to web, mobile and API interfaces that make it easy for people to issue, redeem and reconcile prepaid and credit cards all over the world.

What you get to do:

This position requires the ability to develop high-quality and resilient solutions to meet the rapidly evolving needs of an issuer processor serving an international expanding customer base and to communicate effectively at all levels, from providing the right level of details in the status updates on your work to explaining technical trade-offs, technical complexities and design options so Paymentology can make informed decisions.

• Work within a remote team disseminated throughout the world
• Architect, design and develop projects from end to end
• Make things simple for ourselves and our customers
• Collaborate with other engineers to prioritize and ship features
• Mentor other engineers on the team, and be mentored by others
• Partner with Product Managers to scope and estimate new work
• Participate in on-call coverage

**What it takes to succeed:

We're looking for people that make stuff work with:

• Experience developing in Java at scale (large systems with high availability and TPS requirements), but we welcome experience in other programming languages
• Experience with relational databases (MySQL, Postgres, MS SQL Server, Oracle, etc.)
• Experience in financial transaction processing/banking or related industries
• Experience with AWS as a cloud provider an advantage

Above all, we are looking for developers...

                                                         Who love to write great software

                                                     Who are passionate about their craft

                                               Who are willing to learn, as well as coach

Let’s also not forget languages (not the programming kind); While you will work with colleagues located throughout the world, English is our company language so it's important that you be able to communicate at a fluent level, in both spoken and written form.

Flexible hours are a must for our remote team. You’ll need to be able to occasionally shift your work hours to participate into on-call duties and better align with colleagues for the scope of specific projects.

• Developing, managing and maintaining card network transactions at scale
• Building best-of-breed backend experiences for our customers, internal and external
• Create and review engineering design documentation
• Continuously improve our systems, infrastructure and processes with a focus on quality
• Create features, review each other's code and collaborate with a erse set of stakeholders across the company
• Coach others
• Influence/drive the architectural decisions and processes on the platform, from unit testing/documentation requirements to implementation processes

What you can look forward to:

At Paymentology we value making a difference to the lives of the people who work for us and who live in the communities where we operate. You can look forward to working with a erse, global team where Paymentologists at all levels play an important part in our global mission to advance the world through payments and make a difference on a global scale.

Job Description:

Paymentology is the first truly global issuer-processor, giving banks and fintechs the technology, team and experience to rapidly issue and process Mastercard, Visa and UnionPay cards across more than 50 countries, at scale. 

Our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence and richer, real-time data, set us apart as the leader in payments.

As a Remote Software Developer at Paymentology you'll be working in the Engineering team to build enterprise-level, highly scalable, highly secure financial processing systems that power tens of millions of transactions and tie them to web, mobile and API interfaces that make it easy for people to issue, redeem and reconcile prepaid and credit cards all over the world.

What you get to do:

This position requires the ability to develop high-quality and resilient solutions to meet the rapidly evolving needs of an issuer processor serving an international expanding customer base and to communicate effectively at all levels, from providing the right level of details in the status updates on your work to explaining technical trade-offs, technical complexities and design options so Paymentology can make informed decisions.

• Work within a remote team disseminated throughout the world
• Architect, design and develop projects from end to end
• Make things simple for ourselves and our customers
• Collaborate with other engineers to prioritize and ship features
• Mentor other engineers on the team, and be mentored by others
• Partner with Product Managers to scope and estimate new work
• Participate in on-call coverage

What it takes to succeed:

We're looking for people that make stuff work with:

• Experience developing in Java at scale (large systems with high availability and TPS requirements), but we welcome experience in other programming languages
• Experience with relational databases (MySQL, Postgres, MS SQL Server, Oracle, etc.)
• Experience in financial transaction processing/banking or related industries
• Experience with AWS as a cloud provider an advantage

Above all, we are looking for developers...

                                           Who love to write great software

                                     Who are passionate about their craft

                                Who are willing to learn, as well as coach

Let’s also not forget languages (not the programming kind); While you will work with colleagues located throughout the world, English is our company language so it's important that you be able to communicate at a fluent level, in both spoken and written form.

Flexible hours are a must for our remote team. You’ll need to be able to occasionally shift your work hours to participate into on-call duties and better align with colleagues for the scope of specific projects.

• Developing, managing and maintaining card network transactions at scale
• Building best-of-breed backend experiences for our customers, internal and external
• Create and review engineering design documentation
• Continuously improve our systems, infrastructure and processes with a focus on quality
• Create features, review each other's code and collaborate with a erse set of stakeholders across the company
• Coach others
• Influence/drive the architectural decisions and processes on the platform, from unit testing/documentation requirements to implementation processes

What you can look forward to:

At Paymentology we value making a difference to the lives of the people who work for us and who live in the communities where we operate. You can look forward to working with a erse, global team where Paymentologists at all levels play an important part in our global mission to advance the world through payments and make a difference on a global scale.

About the Opportunity

MasteryPrep is assembling a North American onshore development team to work on "greenfield" initiatives. We are looking for talented software engineers to help us level the playing field in education by building the most effective test preparation available, bar none. We believe that the best way to build this experience is by creating a erse team of people from different backgrounds, races, religions, genders, sexual orientations, ages, and experiences. The team we are building must be aligned to our core values of:

• Go pro. Or go home. Get better than the best.
• Do right. Period.
• Make it happen. Excuses never built anything.
• Make it awesome. There is no equality without quality.
• Customers are forever. This company is for them.

Requirements

About the Role

As a Lead Full-Stack Engineer, you will be responsible for—but not limited to—implementation, testing, and partnering with our product, operations, and support teams. Building great products is a highly collaborative effort, so it's essential that you are a team player with solid communication skills.

Success criteria:

• You are opinionated about code and architecture--if you are a go-along, get-along type of personality this role will not be the right fit for you
• You understand the value in mentoring the team you lead, and are focused on teaching those that report to you to know how to do what is you can do
• You work collaboratively and respectfully with cross-functional teams to design cutting edge education products that change the world
• You propose innovative and creative ideas to solve tough engineering challenges that scale
• You raise the bar on quality, testing, and performance to ensure the product reliably performs
• You help identify and implement best practices and standards throughout the code and our processes
• You own quality issues and failures and work to actively resolve them with a sense of urgency
• You constantly strive to build an inclusive, supportive, and positive work environment

Our development environment:

• React
• Typescript
• Mocha
• Cypress
• Storybook
• Material UI
• Lerna
• GraphQL
• Google App Engine
• Google Cloud Run
• Google Cloud Functions
• Google Compute Engine
• Google Firestore
• Google BigQuery
• Postgres
• GitLab

Integrated 3rd Party Solutions:

• Mux
• DocRaptor
• Wistia
• Schoology
• Classlink
• Clever
• Google Analytics
• NewRelic

What you will be building

While support and maintenance for existing platforms may be required from time to time, this role will primarily focus on our "greenfield" initiatives. MasteryPrep is wholly committed to building cutting-edge technology solutions to level the playing field for education. These solutions will include innovative use of video streaming, 2D/3D interactions, and real-time collaborative systems at scale. Our platform has to scale to support interactions in hundreds of live classrooms with up to 250+ students in a single class. This is not a job for the faint of heart. However, if projects and challenges of this scale excite you, then you may be the right fit for the role.

We look forward to hearing from you.

Benefits

• 100% Remote
• Flex work hours
• Full Medical, Dental and Vision with HSA eligibility
• 401K with company contribution
• Salary $150K+

About MasteryPrep

Did you know that nearly 90% of low-income students graduate high school without a college-ready ACT or SAT score? We're here to change that.

MasteryPrep's mission is to level the college admissions playing field by helping all students access the most effective ACT and SAT prep programs on the market. Unlike traditional prep, MasteryPrep works even for students who struggle with tests, and through our partnerships with school districts, is provided at no cost to students or their families.

So far, over 1 million students have benefitted from our programs, and we're just getting started. We need your help!

Join a erse, high-energy, mission-driven team that is genuinely making an impact and strives to be on the cutting edge of making education technology work in the classroom.

MasteryPrep is one of the fastest-growing ed-tech companies in the country:

• Inc. 5000 four years in a row
• Entrepreneur 360 Company
• Louisiana Growth Leader, 2020 and 2021
• Council for Opportunity in Education Preferred Provider of ACT & SAT Prep
• #1 Provider of ACT Preparation (>5% of all U.S. test-takers)

Our erse team consists of compassionate, intelligent, and highly energetic iniduals. Remote team members are connected to the whole through appropriate touch-points, support, and partnerships.

We invest in our team. Come grow with us!

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

On the Omni Platform you set your own hours, earn up to $20 an hour & try something new. You'll be providing customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies.

You will interact with customers through phone and/or chat/email, helping them with anything they need!

Scheduling & Hours

GBA's providing service on the Omni platform choose their own schedule by self-scheduling in 30-minute or 1-hour blocks. You get to choose how when & how often you provide services. The more hours you work, the more you can make!

As a 1099 contractor, write your own schedule (set your own hours)! Take control of your work by leaving the 9 to 5 & join the gig economy!

You may have heard about other gigs, but we're different. How? It’s simple: We pay for available time! No more wasting time hoping you're busy enough to earn a living. Working on the Omni platform, you will ACTUALLY make up to $20/hour*! The more hours you work, the more you earn!

What You’ll Do

• Work from home, or any quiet place with a closed door
• Choosing when & how often you want to work
• Respond to chats, emails, and calls from customers
• Quickly help customers with good solutions
• Solve problems in a creative way
• Document details of calls & customer interactions in the appropriate systems
• Type and talk at the same time
• Navigate multiple systems, programs, and screens at the same time

Who You Are

• Great communication skills (verbal and written)
• Can type 20 WPM or more
• Solid computer skills, including typing and navigation
• Comfortable empathizing and remaining patient with difficult callers

*Earning Potential

Projects will have varying earning potential, but all projects pay for time spent talking on the phone & assisting customers (unlike other gig companies - we pay you for available time!) You may also receive performance-based pay & other incentives (earnings depend on hours worked, project, type of support provided, etc).

As a self-employed 1099 Independent Contractor providing work-from-home customer support services, you are responsible for your own tax obligations. Actual earnings may vary depending on campaign, call type, call volume, and other factors. Independent Contractors are responsible for expenses and control their own income.

What’s Next

If you want the flexibility and freedom to work for your life, instead of living to work, complete these steps & be sure to check your email & phone for regular communications from the Omni platform!

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

The Instructional Designer is a key member of our team. They are critical in developing the educational content that is the core of our product. The Instructional Designer is charged with designing and developing new classes, using our educational model, from start to finish. This will include cross functional team work with the Executive Team, Marketing Team and Product Team, ensuring that all class requirements are met at the highest level.

KEY RESPONSIBILITIES:

• Working with subject matter experts and identifying target audience’s needs
• Apply tested instructional design theories, practice and methods
• Create and maintain project documentation
• Class topic selection based off of market research
• Overseeing selection process of the classes and instructors
• Working with the instructor to prepare for class filming.
• Working with Video Production, Photography, and other Production Team Members to produce the video classes.
• Class design with instructors, using the School of Traditional Skills methodology.
• Traveling to be onsite for filming, giving direction when needed for continuity of class and accuracy of information.
• Working with post production editing, overseeing delivery of the final product.
• Optimizing classes to best facilitate student learning
• Creation of documentation for the full team’s involvement in the class.
• Lead in the creation of PDF Skill Sheets, to support the video classes with additional information.
• Creation of Curriculum for our monthly webinars, that support the sales of the classes.
• Decide on the criteria used to judge learner’s performance and develop assessment instruments

SKILLS AND QUALIFICATIONS

• Proven working experience in instructional design
• Excellent knowledge of learning theories and instructional design models
• Lesson and curriculum planning skills
• Exceptional, empathetic, and approachable written and verbal communication skills.
• Mastery of Google’s G Suite of products including Gmail, Docs, and Drive.
• Proficiency with virtual meeting and collaboration software and tools.
• Ability to adapt and respond to changing requirements and emerging opportunities.
• Ability to collaborate with co-located and remote team members and clients.
• Ability to learn and apply new systems, technologies, and workflows.
• Understanding of the homesteading and traditional skills niche
• Deep understanding of the design of curriculum, specifically for video classes.
• Ability to write effective copy, instructional text, audio scripts/video scripts
• BS or MA degree in instructional design, educational technology or similar recommended, but not required.

Benefits

• Competitive compensation, with annual reviews and merit increases.
• Two weeks paid vacation (plus another week during Winter Break).
• Company-sponsored Training and Development program
• Remote-First Opportunity
• Paid Holidays Holiday Calendar + Flex Remote Work Initiative

**

You made it. You found the dream job you’re looking for where people and culture come first. If that’s as important to you as it is to us then please keep reading.

At SureSwift, we’re building the company we want to work for, and we’d like to give you the opportunity to join our fully remote team of 140+ people in 15 time zones around the world.

While we do work hard, we all work remote, and according to our own schedules that make the most sense for ourselves and our families. There are no cubicles, no offices, and there is zero commute time...unless you decide to work from the beach or a coffee shop, and that’s up to you.

We value creating a erse and inclusive work environment and are committed to building a culture where everyone thrives! SureSwift Capital is proud to be an Equal Opportunity Employer.

**

LeadDyno is an affiliate marketing app that provides customers with everything they need to launch and grow their affiliate program. Customers are able to increase the revenue of their SaaS or e-Commerce business by tracking clicks, leads, and sales in one platform with over 25 program platform integrations. LeadDyno is an easy-to-use solution with great customer service and reviews!

Learn more about LeadDyno here!

**

When we welcome you aboard as a full-time Customer Happiness Specialist, we’ll introduce you to your team, which consists of the Product Manager, fellow Customer Happiness Specialists, and software engineers. These are the people you’ll work closely with day-to-day.

Once you get settled in and learn more about the team, your day to day activities will look something like this:

• Answering help desk tickets and live chat in an accurate, effective, and timely manner
• Meeting with customers via webcam to help navigate and resolve challenges
• Lead weekly webinars for current customers and weekly demos for potential users
• Onboarding new customers and leading onboarding sessions
• Field inbound calls from potential customers and leverage scheduled calls to convert trial users to paid users
• Collaborate with your development team on any tickets that require their input
• Work with your Product Manager and fellow Customer Happiness Specialists to improve the customer experience
• Track and report your success
• Attend weekly team meetings
• Other duties as assigned

**

• 3+ years experience in online customer service
• Desk hours require availability around 8am - 5pm EDT (approximately)
• Ownership of Customer Success and Happiness
• Experience using HelpScout and Jira
• Previous experience supporting a software product
• Previous experience in converting inquiries to paid users is a plus!
• Self-starter, capable of working independently
• Strong organization, multi-tasking, and time management skills
• Strong analytical and critical thinking skills
• Excellent and clear English communication skills, both written and verbal
• Previous SaaS or Marketing Affiliate experience is a plus!
• Ability to learn and then educate around new software applications quickly
• Experience working in an entrepreneurial / startup environment
• Experience working with remote teams

**

Compensation varies with experience and qualifications. This job is a full-time remote/work from home position.

Background checks will be conducted on final candidates.

Thank you for taking the time to read about this opportunity.

Time zones: GMT (UTC +0), CET (UTC +1), EET (UTC +2)

What's my mission?

We're looking for a partnerships expert with previous experience in building win/win strategic relationships in a similar context of a B2B SaaS business.

You responsibilities will include:

• Research relevant partners, identify key players and influencers in our market.
• Create a systematic, process-driven approach to partner outreach and relationship management.
• Deliver a great experience to our partners when working with Slite.
• Maintain great ongoing relationships with partners and offer new ways to grow the partnership.
• Negotiate and finalise deals in accordance with our guidelines, policies and budget.
• Oversee marketing campaigns and/or publications.
• Measure and report the results of various projects with partners.
• Support other marketing initiative.

What do I need?

• You have previous working experience in the role for 2 to 4 years.
• You are a great communicator, both written and verbal, with high attention to detail.
• You have a strong networking aptitude and like to make new friends.
• You have excellent organisational, prioritisation and time management skills.
• You know how to negotiate and build win/win deals.
• You have strong analytical and reporting skills.
• You are a natural collaborator and an excellent communicator, developing and presenting ideas in a larger cross-functional team context.
• You have worked remotely in the past, it animates you and you actively want to have an impact in this field and its perception.
• You have a professional level of english, ideally you can speak additional languages.
  BONUS - you have some experience with managing successful affiliate programs.

For you,

🤩 Competitive salary and equity

Diversity of talents, opinions and backgrounds does matter to us. We are actively working at ersifying our team, that’s one of the reason we chose to be remote and create a writing tool that is used in erse locations and by a lot of different users. If you don’t match the people on the team picture, please do not hesitate to apply or contact us!

Time zones: EST (UTC -5), MST (UTC -7), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2

Why this role exists

We are looking for a high-performing Jr. Business Development Manager-Latin America to help our hypergrowth team meet our customer acquisition and revenue growth targets by building and maintaining a network of sources from which to identify new sales leads. Reporting to a Sales Supervisor, this role is responsible for maintaining relations with existing and previous customers to identify their product and service needs, as well as alerting them on new products, services, and enhancements that may be of interest to them.

**

The impact you’ll make:**

• Manage the full-cycle sales: with responsibility for managing pipeline and closing deals
• Generating and Sustaining Sales Leads: Building and maintaining a network of sources from which to identify new sales leads.
• Customer Relationship Management and Satisfaction: Communicating with customers and leads (new, existing, and previous) to identify and understand their product or service needs; demonstrating the utility and provisions of the products and services to be able to engage the interest of new and existing customers, as well as the continuous interest of previous customers.
• Creating sales reports of quality and detail: Maintaining detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems. Additionally, also provides periodic sales forecasts.
• Drive conversion/closure: of sales leads, Marketing leads, and create a unique deal pipeline via various outbound approaches
• Develop a strong understanding: of key differentiators & value props, internal/external systems, sales methodologies, and processes.

Requirements:

• 3+ years of relevant sales experience such as outbound, consultative or cold calling, ideally in a B2B role with an emphasis on SMB and mid-market clients in North America
• 2+ years of full cycle selling experience within a SaAs business is ideal, however, comparable sales experience with a track record of success will be considered
• An empathetic and relationship-based sales approach based on rapport building, active listening, and an impulse to help in an unpredictable and fast-paced environment.
• Exceptional negotiation and relationship-building skills in dealing with C-level executives
• Experience with CRM tools such as Hubspot is a bonus
• Required education: Bachelor's degree in any course

**

• Extrinsically and intrinsically motivated
• Tenacity and competitiveness
• Proven track record of obtaining/exceeding sales quota
• Skilled in spaced repetition enablement tactics
• A mixture of high energy, flexibility, and team orientation with a direct, honest, and respectful approach to problem-solving, and an ability to work both collaboratively and independently in a high-growth, start-up culture
• Ability to learn and adapt to a constantly changing environment

**

• You are an outstanding salesperson and problem solver with the ability to engage in business and technical conversations at multiple levels of an organization.
• You’re innately curious to learn ‘why’ and ‘how’ and are a self-starter who likes to get their hands on new problems
• You have the sophistication to navigate a B2B sales process combined with the urgency required to hit weekly or monthly targets
• You have unquestioned ethics and clarity around doing the right thing for our customers, your co-workers, and the company
• You are highly reliable with a GSD mindset despite external circumstances. You say what you mean and do what you say. You are consistent and take ownership in situations, large or small.
• You are Proactive, see potential problems before they happen, and aren’t afraid to speak up/challenge the status quo.
• You thrive in a remote work environment. Fully remote work is not for everyone; it requires the ability to quickly pick up online tools, gets familiar with our tech stack (G-Drive, Slack, Notion, and a variety of modern reporting tools), and the ability to communicate (and often over-communicate) well in writing.

RECUR is looking to hire a VP of Finance (FP&A) to join their team. This is a full-time position that can be done remotely anywhere in the United States.

                       🔥 Shape and Sharpen our Operations! 🔥

MinMaxDeals company is a wholesale distributor of branded cosmetics for e-commerce businesses.

The IDEAL Candidate knows Shopify and Amazon Platform. Remote position. Work from home.

Duties:

**

**

Why MinMaxDeals:

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

**Description

We're looking for a Senior Revenue Operations Analyst to join our Business Operations team and help support our rapidly growing Sales team. This person will work with BusOps leadership to help define strategy and identify areas for company growth. The ideal candidate isn’t afraid of large data sets, can distill insights, make recommendations based on data, and most importantly - drive action from it. Someone with a mindset of driving efficiency, who’s laser-focused on what’s going to drive results.

Fleetio is a modern software platform that helps thousands of organizations around the world manage their fleet operations. Transportation technology is a hot market and we’re leading the charge, with raving fans and new customers signing up every day. We raised a $21M Series B in late 2020 and are on an exciting trajectory as a company.

What you'll be doing

Pipeline

• Apply your knowledge of prospect sourcing, data enrichment, and customer insight tools to build and maintain the best prospect lists for our sales team
• Coordinate and optimize territory/account mapping for a growing sales team
• Help define and drive our Rules of Engagement strategy to drive accountability and ownership

Strategy & Planning

• Help with capacity planning, forecast accuracy, funnel analysis, and incentive/compensation structures
• Build headcount, productivity and quota models to support our GTM model
• Work hand-in-hand with the Sales/CSM/Marketing leadership to identify areas of growth and optimization
• Establish monthly/quarterly goals and KPIs for the sales team in order to hit our annual plan. Provide visibility into key metrics for the frontline team and senior leadership
• Visualize data to provide meaningful insight from large and complex datasets
• Be the subject matter expert on sales performance and analyzing new hire cohorts
• Surface key insights, provide recommendations on areas for improvement, and identify growth levers in order to help the team scale efficiently

Productivity

• Ensure processes and systems scale with a rapidly growing sales team
• Help champion new initiatives from frontline feedback to improve performance
• Work with the GTM Systems team to design and implement any necessary infrastructure and automation needed to scale the organization
• Work with Enablement to document processes and highlight areas that need enablement’s attention

This is a position we consider essential to the company’s success. _Be sure to mention coffee in your cover letter so we know you actually read this.

What's in it for you

• Be a part of an incredible team of “A” players who go above and beyond to make Fleetio a successful company. We’re a customer-centric team with a great product, excellent support, and countless happy customers.
• You’ll be joining our incredible Business Operations team and have the opportunity to work with great colleagues in Data Analytics & Data Engineering; GTM Systems; and IT Operations as we partner with and enable departments across Fleetio.
• Work remotely (within the United States) or at our Birmingham, AL HQ. We strive to promote a strong remote working culture and have done so since the beginning (2012).

Requirements

• 4+ years of experience in Go-To-Market operations (sales/rev/business ops), analytics, or strategy
• B2B SaaS experience is required
• Analytical and problem-solving skills. Comfort analyzing and visualizing data in Excel/Google Sheets, Salesforce, and BI tools (Metabase, Looker, Tableau, etc.)
• Demonstrate an ability to work and prioritize in a fast-paced environment
• A desire to constantly improve. You think in terms of scale and build with automation and repeatable processes
• Proficiency in our tech stack - Salesforce, Snowflake, Gong, Outreach
• Intermediate Salesforce experience required

Benefits

• 100% health/dental coverage (50% coverage for family)
• Vision insurance
• Incentive stock options
• 401(k) match of 4%
• PTO - 4 weeks
• 8 company holidays + 2 floating holidays
• Parental and bonding leave
• Dependent care and medical FSA
• Short and long term disability
• Community service funds
• Professional development funds
• Health and wellness initiatives
• Mac laptop + new hire equipment stipend
• Monthly catered lunches
• Fully stocked kitchen with tons of drinks & snacks
• Remote working friendly since 2012

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), AST (UTC -4), NST (UTC -3:30)

SkyeFox Ventures (SFXV) is a growth, management, and investment platform for high potential DTC, CPG, internet-based, and B2B businesses at the inflection points of scale and transformation. We offer full-stack digital marketing services that create profitable revenue growth for our partners. 

We’re seeking to add a creative Facebook & Brand Strategist to our team. We’re looking for someone who has ability to emphasize what’s special about a brand, create content strategies that speak meaningfully to their target audience, and someone who knows how to curate and analyze data to inform strategy/optimization. 

What the role entails:

Full Scope Facebook Marketing

- Researching competitor ads and angles

- Auditing ad accounts to uncover opportunities

- Strategizing and launching campaigns

- Optimizing and adjusting campaigns/ad sets post-launch

- Analyzing KPI data to determine asset performance

- Providing creative, angle, demographic, and targeting direction based on data

Creative direction and design

- Brainstorming marketing angles and creative ideas for paid media

- Designing basic creatives in Canva

- Analysing existing creatives to gauge what’s working

Figma website design

- Designing websites and landing pages in Figma (mobile and desktop)

- Ensuring landing pages have strong CRO and are conversion-oriented

Klaviyo Marketing

- Auditing Klaviyo flows, campaigns and segmentation

- Strategizing and building new klaviyo flows

- Designing emails within Klaviyo

Business Development analysis & audits

- Analyzing businesses for paid media viability

- Discovering business development opportunities for revenue and profit scale

Decks, Timelines, Proposal etc. generation

- Pitch Decks, Paid media plans / proposals

Brand Development

- Creating brand value propositions

- Creating tone of voice

- Creating audience avatars

- Creating brand creative guidelines

This is a unique opportunity to join our company on the verge of scale. Join our team now and enjoy a fast-track to growth and opportunity.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

About Us

Close is a bootstrapped, profitable, 100% remote, ~70 person team of thoughtful iniduals who value autonomy and impact. We’re eager to make a product our customers fall in love with over and over again.

We ❤️ startups & SMBs. Since 2013, we’ve been building a CRM  that focuses on better communication, without the hassle of manual data entry or complex UI. Our goal: double the productivity of every sales rep.

About You

As our first-ever Head of Growth, you will be responsible for managing and scaling Close’s customer acquisition funnel. You will need to look at Close’s most successful customers and figure out how to acquire more of them. We expect you to test and iterate on generating leads and converting new customers from a wide variety of sources (organic, paid, outbound & inbound, partnership, affiliates, etc) and communicate those results to the leadership team.

Simply put: your job is to uncover, examine, and present all of the opportunities where Close can win new customers in a sustainable way. Think of yourself as Close’s own Ferdinand Magellan – tasked with voyaging out into uncharted territory in search of new opportunities that will accelerate our growth.

While you will receive support and resources, you should expect to do ~90% of this work as an inidual contributor for the first 12 months. You will report to the Director of Sales & Marketing, Nick Persico, and we expect you to eventually build a Growth team as the company continues to grow.

**

• Identify, test, and iterate on a wide variety of customer acquisition campaigns as both an inidual contributor and manager.
• Provide detailed results and recommendations to the leadership team on where the company should deploy its resources to acquire more customers.
• Lead our top of funnel email marketing efforts.
• Assist the Marketing and Sales teams by helping them identify and implement new strategies and tactics to achieve better results within our existing channels

**

• Physically based in the United States.
• 6+ years experience (B2B SaaS sales and marketing)
• 3+ years of experience in a marketing or sales leadership role
• Willingness to generate results as an inidual contributor – including but not limited to, copywriting, design, sales qualifying/closing calls, and customer surveys/interviews.
• Expertise with SEO, SEM, and analytical tools for marketers – including Google’s product suite (Analytics, AdSense, Search Console), Ahrefs, VWO, and Hotjar.
• Experience working with a large amounts of data in spreadsheets (you can do VLOOKUP, SUMIF, and nested functions in your sleep)
• Knowledge of or willingness to learn customer engagement tools like Customer.io.
• Comfortable and competent at giving presentations and public speaking.
• You have a friendly, but strong demeanor.

**

• Culture video 💚
• 100% remote company (we believe in trust and autonomy)
• Choose between working 5 days/wk (standard full-time) or 4 days/wk @ 80% pay
• Annual team retreats ✈️
• Quarterly virtual summits
• 5 weeks PTO + Winter Holiday Break
• 2 additional PTO days every year with the company
• 1 month paid sabbatical every 5 years
• Co-working stipend
• Paid parental leave
• Medical, Dental, Vision with HSA option (US residents)
• 401k matching at 6% (US residents)
• Dependent care FSA (US residents)
• Contributor to Stripe's climate initiative 🌍❤️ 
• Our story and team 🚀

**

• Build a house you want to live in -- Examine long-term thinking and action
• No BS - Practice transparency and honesty, especially when it’s hard
• Invest in each other -- Build successful relationships with your coworkers and customers 
• Discipline equals freedom -- Keep your word to yourself and others
• Strive for greatness -- Constantly challenge yourself and others 

**

• Productivity, Quality & Impact: We don’t track hours. We trust you’re an adult and know best how to prioritize, meet your goals and contribute at a high level. 
• Asynchronous communication & collaboration: We have team members all over the world. We don’t expect anyone to work untraditional hours, that means our default is async. Most teams have 2-5 hours of internal meetings weekly. 
• Appreciation for Deep Work: *During your normal work day, not after a day a meetings*. 
• Autonomy & Freedom: Create a work environment that is sustainable for you. We place a high amount of trust and responsibility with our team members from the start. 

Our application process was designed to promote equitable and unbiased hiring practices. We ask a small series of questions that are similar to what would be asked in the first interview. This helps us learn more about you right from the start so please be sure to answer each question thoughtfully. Each application will receive two screens by two different reviewers. Regardless of fit, you will hear back from us letting you know if we'll be moving forward.

Interested in Close but don't think this role is the best fit for you? View our other positions.

"

Who are we?

Finnt (YC W22) is reshaping the landscape of financial services.

Why Join Finnt?

Embark on a transformative journey with Finnt! We're not just using AI; we're redefining financial services with it. Our vision? To equip financial services companies with AI-driven solutions that revolutionize project management in key areas such as Acquisition Management, Wealth Management, Portfolio Management, Financial Analysis, and Brokerage. Join us to solve actual client challenges with the backing of cutting-edge tools and resources.

At Finnt, you're guided by leaders who've successfully navigated the tech startup ecosystem, creating impactful platforms like DOZ.com and Varanida. Our backers? Visionaries like Khosla Ventures, Uphonest, Soma Capital, Y Combinator, GoodWater Capital, Protocol Labs, and more.

The Role: Financial Analyst / AI Project Manager

This isn't just a job; it's a mission. You'll be the vital link between groundbreaking AI and the world of finance. Your goal? To perfect our AI tools for the financial sector and collaborate with clients to customize our solutions.

What We're Looking For:

* Passionate about leveraging AI in the finance sector

What You'll Get:

* A base salary and stock options that rewards your contribution.

",

"

Who are we?

Finnt (YC W22) is reshaping the landscape of financial services.

Why Join Finnt?

We're not just using AI; we're redefining financial services with it. Our vision? To equip financial services companies with AI-driven solutions that revolutionize project management in key areas such as Acquisition Management, Wealth Management, Portfolio Management, Financial Analysis, and Brokerage.

At Finnt, you're guided by leaders who've successfully navigated the tech startup ecosystem, creating impactful platforms like DOZ.com and Varanida. Our backers? First tier investors like Y Combinator, Khosla Ventures, Franklin Templeton, Uphonest, Soma Capital, GoodWater Capital, Protocol Labs, and more.

The Role: AI & Finance Product Analyst

You'll be the vital link between groundbreaking AI and the world of finance. Your goal? Contribute to building AI tools for the financial sector and collaborate with clients to customize our solutions.

What We're Looking For:

* Passionate about leveraging AI in the finance sector

What You'll Get:

* A base salary and stock options that rewards your contribution.

",

Are you looking to join a high growth tech company? Are you passionate about people? Then we are looking for you!

We are a small team with a big business! Our customers come first, and our Customer Support team is at the forefront!

As a member of this team, you would be responsible for answering customer inquiries through email, chat and phone.

Successful applicants will begin with a two-week remote training period, following which the opportunity to work remotely is available. This is a 5 day per week position with shifts that may be from Mon-Sun and include evening work.

We are looking for highly motivated people, who are capable of independent work and can meet set expectations within deadlines.

**Responsibilities:

• Adhering to a daily schedule that includes a mix of: Phones, four (4) simultaneous chats, and emails.

• Engaging in human conversations with Customers to identify and resolve issues, and provide help for them to succeed and have fun in the auctions.

• Ensuring Customers receive the best Customer Service possible by responding to Customers in real time with the highest quality answer and experience possible. We live to go above and beyond for our Customers.

• Completing follow-up documentation after each Customer ticket.

• Offer needs-based solutions, not pushy sales.

• This is not a regular 9-5 job - We have 24/7 Customer Support so we are seeking night owls and weekend warriors alike!

• Owning your own development through reflection, reviewing past interactions and preparing to take initiative on opportunities.

  Modern computer skills

• Must be comfortable using and multitasking through: G-Suite, presentation software, communication tools (Slack and Zoom). Ability to learn new software is an asset.

• Nice to have: experience with Zendesk, using text expander software, MMO gaming mouse (for productivity)

**The starting Salary for this role is 3300 CAD per month.

We're looking to fill this role immediately, so please apply ASAP!

**Requirements

• In possession of a work permit from Canada. Your application will not be considered if you do not meet this requirement.
• Advanced computer skills
• Fluent professional English proficiency
• Type a minimum of 50 words per minute (Test yourself online if unsure!)
• Excellent written and spoken communication skills
• Ability to multi-task in a fast-paced environment
• Willingness to help our customers and provide them with a personal experience
• Creative problem solver
• Ability to continuously develop and adapt to a growing team
• You hold yourself to high ethical standards
• Proofread your application!

**Benefits

• Home office: We will provide any upgrades you need to your home office setup
• A Kindle with unlimited budget: Any Business Book is yours to read!
• Team offsites: We get together as a full team every year, the last ones were in Crete, Helsinki, and Nice.
• Pizza Fridays: At least every Friday the 13th (But usually more frequently!) we have Pizza Parties for both our Team at the Office and Remote! Delivered right to your door.
• Gifts: We believe in celebrating... it's part of our Work Hard / Play Hard Culture!

Live where you've dreamed, work where you're happy!

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2, AST (UTC -4), NST (UTC -3:30)

We are searching for a Quality Assurance Specialist to come aboard and oversee the quality of all products and services at Pixel Perfect Development!

The Quality Assurance Specialist responsibilities will consist of developing and evolving quality standards, and to conduct thorough tests to identify issues in the production of our products or services. 

Ultimately, you will work with our team on building, testing, and releasing award winning visual websites as well as interactive web products for a wide range of industry-leading clients. 

**

Role & Responsibilities**

• Build, evolve, and comply with company quality assurance standards.
• Plan, execute, and oversee product inspection and testing for quality and conformance to proper specifications and deliverables requirements.
• Develop the highest standards for production, design, as well as testing protocols for overall implementation.
• Document quality assurance activities with internal reporting and audits.
• Plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality.
• Investigate customer complaints and non-conformance issues.
• Monitor risk-management procedures, maintain problem logs, and report issues to managers and product developers.
• Collect and compile statistical quality data.
• Identify training needs and organize training interventions to meet quality standards.
• Assures consistent quality of production by developing and enforcing good automated manufacturing practice (GAMP) systems, validating processes, providing documentation, and managing staff.
• Monitor risk management activities.
• Responsible for document management systems.
• Assure ongoing compliance with quality and industry regulatory requirements.
• Continue to evolve ongoing skills and expertise in the latest technologies. 
• Lead technical requirement documentation
• Work with developers to ensure they are clear on their expectations at any given time during the project
• Work with producers to understand client needs and ensure they are throughout the development project
• Isolate, replicate, and report defects and verify defect fixes; Promptly bring serious defects to the attention of the Lead/Project Manager/Developer
• Ability to learn the business logic quickly to interpret requirements and prioritize defects
• Aptitude to troubleshoot using common sense approaches and to determine root causes using process of elimination
• Maintain and execute launch checklists

Required skills and qualifications

• Deep knowledge of quality assurance terminology, methods, and tools. 
• Basic programming skills (ability to read HTML, CSS and JS is sufficient) 
• Proficient with bug-tracking software
• Strong attention to detail
• Ability to meet hard deadlines and proposed timelines
• Capacity to learn with minimal supervision in the fast-paced environment
• Excellent analytical, problem-solving, and decision-making skills.
• Proficiency in best practices for testing, version control, and defect management.
• Professional certification, such as Six Sigma, CQE, or CQA. (?)

**Description

As a Development Team Manager at Awesome Motive, you’ll join the one of our product teams where you will collaborate with awesome team members and tackle a wide range of responsibilities.

Our plugins are used on over 25 million sites, with inidual products averaging over a million installs. So your work will have a big impact!

We are looking for an experienced frontend and backend developer that is already actively involved with WordPress plugin development, and feels comfortable writing applications in VueJS. You'll help design new features, write/rewrite code, and tackle complex challenges at scale. You will also regularly conduct code reviews and mentor your peers.

Additionally, this is a leadership position where you will earn the opportunity to lead release cycles and manage a small team of developers. You need to be passionate about - and have first-hand experience with - some degree of project management.

**💡 Interested in applying?

**🔍 Please read/follow the next steps outlined in "How to Apply" at the bottom of this listing.

Attention to detail is one of our core values_! This is your chance to stand out :)

**To love this role, here’s the type of person you are:

• You’re a self-starter who loves taking initiative and seeing things through from conception to completion. Our developers "own" features/tasks and are responsible for scoping, development, and testing.
• You're an excellent communicator, fluent in both verbal and written English, who makes sure nothing slips through the cracks. We believe communication is critical and there is no such thing as over-communicating.
• You take pride in the quality and craftsmanship of your work rather than just doing it to get it done - with attention to detail.
• You love mentoring your peers and helping them "level up" just as much as writing code.
• You are comfortable giving critical feedback to peers (in a respectful and productive manner) and also don't take feedback given personally.
• You're happy jumping between front-end and back-end development tasks or tackling tasks that require both.
• You're happy working on tasks of all sizes - from small bug fixes and enhancements to large features/rewrites.

**

• Triaging bugs and enhancements that come into GitHub.
• Scoping, writing, and testing new product features and addons.
• Communicating with the team and supporting your peers using chat, audio, and video.
• Supervising other developers; providing feedback, giving peer reviews (PRs), and managing deadlines.
• Managing sprints and product releases.

**Requirements

• People and project management experience.
• Professional experience with WordPress plugin development, architecture, and standards (WordPress theme experience is great, but alone is not sufficient).
• Advanced proficiency with PHP and MySQL, including modern PHP practices (OOP, autoloading, namespacing, traits, interfaces, etc).
• Strong familiarity with JavasScript (vanilla JS, jQuery, ES6, etc).
• You comfortable whipping up apps made in VueJS, which you will use on a day-to-day basis
• Strong plus if you are comfortable writing apps powered with Laravel and/or Slim Framework
• Deep experience with build tools like gulp and webpack and package managers such as Composer and NPM.
• Experience working with third-party APIs (Eg Stripe, Drip, Zapier, etc).
• The ability to iterate and ship ideas quickly - done is better than perfect.
• Ability to keep complex ideas and features simple. (Simplicity is a core value!)
• Personal Computer with internet access.
• Availability to participate in audio/video meetings at any time needed during work hours.
• Previous remote work experience.

**Benefits

Working for a fast-growing bootstrapped company is a rare opportunity, one we consider a lifestyle choice rather than a job choice. Our positions are challenging, but also come with amazing advantages and fulfillment to those who earn them. Here’s what we offer.

• Competitive Salary.
• Health, Dental and Vision Insurance benefits for full-time U.S. employees.
• Health Insurance benefits for all employees in India, Pakistan, Brazil, and Ukraine.
• Work from your home. We’re spread out all over the world – United States, Canada, Ukraine, India, Pakistan, Singapore and more.
• Unlimited PTO after 90 days of employment. We encourage employees to take the time they need for vacation, to stay healthy, and to spend time with friends and family.
• Paid maternity and paternity leave.
• We happily provide or reimburse software you’ll need as well as books or courses that promote continued learning.
• We give you the opportunity to solve challenging and meaningful problems that make a difference.
• Custom Branded laptop at your five-year anniversary.
• We cover all costs of company travel (including our annual all-company retreat and mini-team meetups).
• Ability to work with some of the best people in the business through frequent, if not daily, interactions.
• And in case you were wondering: no politics, no b.s., and no jerks.

Want to find out even more about Awesome Motive? Be sure to take a look at our About and Contributions pages for details on how Awesome Motive has continued to evolve in order to best help small businesses grow and compete with the big guys, and how we strive to give back.

**Location and Hours

This is a remote position - our team is spread around the globe!

Our home base is in Florida, USA, so company operating hours are 9am - 5pm ET (UTC -5). While full coverage is not a requirement, you must be available during a majority portion of the day.

**Inclusion Statement

At Awesome Motive, we strive to have the broadest possible view of ersity, going beyond visible differences to include the background, experiences, skills, and perspectives that make each person unique. Awesome Motive is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other basis protected by federal, state, or local law.

**How to apply?

If all of this sounds interesting, then please submit your application!

Please clearly include the following in your cover letter (required):

• Your experience with WordPress plugin development.
• Your experience with VueJS development.
• What is your favorite WordPress hook/function and why.
• Your management experience - tell us about how many people you have managed/mentored, projects you have managed, etc.
• Tell us a bit about yourself and why you should be considered. Details about your experience, qualifications, personality, etc are very helpful.
• Profile links with code samples (GitHub, GitLab, WordPress.org, etc).
• Other profile links if available (Your website, Twitter, LinkedIn, etc).

Note that stock/generic cover letters won't do - tell us why you want this job, not just any job.

Thanks and we look forward to hearing from you!

We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience.

We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it.

We are bold, like risks, and take on big challenges together. Our customers love the product, provide valuable feedback, and trust us to rapidly help them with more of their problems.

Feel free to join in one of our upcoming Townhalls on Clubhouse to experience it for yourself!

What you will be working on?

• Identify and lead process improvements to drive a consistent, scalable, and process-driven approach to Support; personally seek out opportunities to leverage automation, content and tooling to ensure a scalable model.
• Direct and oversee all aspects of an organization's customer support policies, objectives, and initiatives (including adding new channels of support such as phone support), and work with our Head of Support to ensure those are consistently applied across our support organization.
• Participate in managing customer escalations and engaging with those customers to triage their issues via tickets and video conferencing.
• Create performance level standards focused on response times and issue resolution and ensure those standards are met, while striving to exceed. Owning all support OKRs & KPIs across the department
• Craft and manage the support team spending with ongoing analysis; forecast hiring needs and recruit the necessary talent for a successful support team.
• Stay up to date in the industry and monitor new trends, technology and methods for providing world class customer support

Requirements

Hospitable.com is a remote-only and distributed company. For this position, your location is not a requirement. The ideal fit would work under American time zones.

Don't tick all the boxes? Talk to us about why you're still an amazing fit.

• To be successful, you will be an innovative problem solver who is dependable, committed, and passionate about customer support.
• You will also have led SaaS-based client support organizations that deliver exceptional customer experiences
• Experience in a Senior Leadership role within an online customer support environment
• Experience with change management and implementation
• An analytical nature, high expectation of standards of work
• Experience reporting data, providing analyses, and measuring improvement

Benefits

The company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work.

• A supportive and caring team environment, where you are trusted, not managed.
• Competitive compensation, slightly adapted to your location and status (employee or contractor), our budget is between US$124,085 and US$137,872. Hospitable is recruiting under an employee status in the US, France, and Germany.
• For US employees: healthcare (including EPO, PPO and HSA), 401(k).
• We want to offer options into the company equity through our $HOST token. When this can be implemented, the grant contemplated for this position would be $62,042 (not tied to location).
• 35 days off per year, encouraged (including self-serve public holidays) and parental leave.
• Mental-health and emotional support with therapists on call through Slack.

**Who We Are

Float is the world’s leading software for teams to plan their time and, behind it, is a world-class team looking for a Customer Support Specialist (Americas) in Mountain or Pacific time zones (note: candidates in South America, Canada or Mexico locations only please) to join us. From New York to the UK, Canada to South Africa_—_our Engineering, Product, Marketing, and Customer Success teams work asynchronously, helping brands such as Airbnb, Buzzfeed, and Ogilvy plan and manage their time better. Float is self-funded, profitable, and growing. If you’re a go-getter, align with our values, and are looking to join a team that’s passionate about helping others work and live more productively, we want to hear from you. Here are a few tips from our CEO to make sure your resume stands out from the crowd.

**Why We’re Hiring For This Role

Helping customers succeed requires a great product and support from a team of experts that can help facilitate and realize the product's potential. The quality in which we deliver support is one of our competitive advantages, and accelerates our opportunity to be successful as a category-leading service. At a fundamental level, it’s core to our service level offering that we provide customer support during typical business hours worldwide.

With our primary customer regions being EMEA and Americas, we look to have a full Support team that is able to tackle our inbound support requests and also identify opportunities to be proactive and improve the overall customer experience. Our team, although small, covers the full customer journey - from first learning how to use Float, setting up billing and invoices, troubleshooting bugs and issues, sharing feedback and feature requests, and assisting with account changes.

Our Director of Customer Success, Alison, explains the important role you will play within our Customer Success team. **Watch this video.

You’ll be working asynchronously with a bright, dedicated team from across the globe, with a strong focus on finding solutions for our customer community.

**What You’ll Be Responsible For

Our support department is our front-line team who works hands-on with our customers to answer questions, provide troubleshooting for bugs and issues, and manage our inbound sales leads.

In the first few months your main priority will be:

• Understanding the ins and outs of Float to become a product expert.
• Take a shift of inbound tickets through Intercom and help address questions, feature requests, or bugs. The best way to learn is to jump right in!
• Identify customer issues and bugs and provide detailed context for escalations to Tier 2.
• Contribute to enhancing our existing support collateral (internal training library, FAQ content, macros) to improve the quality and efficiency of our responses.
• Share feature requests from users in Canny and additional feedback to our Product team

As you’ve become more comfortable in the role you’ll:

• Identify opportunities to improve efficiency in how we address tickets or escalate issues.
• Collaborate with other teams like Sales, Account Management, Marketing, and Product.
• Create new content to improve the self-service model of support.
• Have the opportunity to have a real impact on our growing team!

**What You’ll Need To Be Successful

We want you to love your work and believe that these skills will allow you to succeed in the role.

Applying these skills requires:

• Proven experience successfully working in a SaaS-based Customer Support team
• Vibrant, clear, communication skills - delivers messages clearly and efficiently, and can speak to different skill-sets or knowledge levels
• Expert with ticketing tools like Intercom (preferred, we use it), Zendesk, or Help Scout
• Natural problem solver with a moderate understanding of technical concepts like APIs and finding errors in the Dev Tools in a browser
• Comfortable using video, screenshots, or email to solve customer issues effectively

As a fully remote team, we’re looking for someone comfortable with asynchronous communication as the default, which means you have previous remote experience and are comfortable using tools like Slack, Loom, and Asana to communicate as needed. Don’t worry—you will have significant deep work time since we have very few meetings.

**Why Join Us

We’re a global company with a erse team of folks from all over the world who share a common belief in living our best work life. That includes a flexible asynchronous policy that allows you to work whenever you work best, minimal meetings, annual team meetups, and perks and benefits that support your personal health and well-being.

Our growing range of perks and benefits include:

• Home office expense budget
• Co-working expense budget
• Health & fitness budget
• Annual team meetup - we’re headed to Chamonix in 2022!
• Care for your community donation or leave

We understand that you probably want to learn a bit more about us as well, so here are some resources to get a sense of who we are and how we work:

• Learn more about our team, mission and values
• Read more about our Best Work Life

The salary for this role is US $80k (Level 2). Here’s a blog post with more information on how we determine our salaries.

_Note: Industry research shows that women and those in traditionally underrepresented groups generally don’t apply to jobs unless they check all the boxes for the role. If you feel strongly that you have what it takes for this role but don’t check 100% of the boxes—that’s okay—we encourage you to apply anyway and highlight what you can bring to the table.

**Interview Process For This Role

You’ll find a lot of useful information about our interview process and what it’s like to join our global team on the Float careers page. The hiring process for this role looks like this:

1. First-round introductory call: If we think you could be a good fit, we will connect with you to chat about Float and answer any questions you have. We will touch briefly on your experience and why you want to join our team.
2. Technical Interview: This will include a hypothetical customer support scenario. This usually takes around an hour. We will provide you with all the information beforehand.
3. Hiring Manager & Founder Interviews: You will be invited to a video call with the hiring manager and likely a follow-up call with Float’s CEO and co-founder, Glenn.

Our hiring process takes an average of 28 days from the first interview to a job offer (based on 2022 data). Our Talent team will be in touch each step of the way to ensure that you are well informed and aware of the next step in the process.

Unfortunately, due to the high volume of applications, we only contact candidates who have been shortlisted for the role. If you do not hear from us within 14 business days of submitting your application, we encourage you to apply for another role in the future. Note that Float does not sponsor work visas or work through 3rd party payroll companies.

Who we are

Hi, it’s nice to meet you!

We’re Rivo! A fast-growing software company with a mission to empower entrepreneurs to build awesome Shopify businesses. Rivo apps have been trusted by over 100,000 Shopify merchants around the world—and we’re just getting started.

We’re an entirely remote team spread across 7 countries and 20 cities. The company is on a journey of creating an e-commerce platform built around nurturing customer relationships through marketing automation solutions.

We’re looking for a full-time Tier 2 Customer Support Engineer to join us in creating world-class experiences for our Shopify eCommerce applications.

This position is 100% remote. You’ll have the freedom to work where you’re the happiest, and of course, be a part of a team that cares about your success and well-being.

About the job

As a Tier 2 Customer Support Engineer, you’ll troubleshoot issues that merchants run into in our Shopify apps. You’ll be an integral part of a team that’s responsible for communicating with merchants about technical issues escalated from our front-line Tier 1 support, troubleshooting these issues, and escalating them to our development team whenever necessary.

What you’ll be doing

• Provide email and chat support to Shopify merchants who are having technical issues with our apps.
•  Review and update our internal and external help documentation.
• Occasionally join calls with enterprise merchants to walk through features/diagnose issues
• Troubleshoot technical issues in our apps to find out whether the issue is a bug.
• Escalate bugs and improvements to our development team.
• Relay and advocate for merchant feedback received to help inform product decisions.
•  Assist our Tier 1 team in real-time chats wherever a technical issue arises.

Who you are

• You’re a problem-solver – When something goes wrong on your computer, you pull out your Google-fu and search and troubleshoot relentlessly until you fix the problem.
• You’re a fantastic communicator – You have an excellent command of written and spoken English, and you are good at explaining complex concepts in an easy-to-understand way.
• You’re tech-savvy – You know how the Internet works, and you have a basic understanding of HTML and CSS.Sur
• You’re open to learning – You might not have had a job in tech before, but you’re eager and open to learning. You’re not afraid of new technology and you embrace things you don’t know.
• You’re detail-oriented – Whenever your Google-fu fails you and you need to describe a technical issue to someone, they get the full scoop from you: like a detective, you’ve observed and written down everything that might be related to the problem.
• You’re enthusiastic and independent – You’re enthusiastic about solving problems and helping others, and you can do your work and be on top of things with little supervision.

Nice to haves, but not required

• Experience with Shopify or Ecommerce.
• Experience using cloud-based software like Slack, Intercom, Help Scout, etc.
• Basic programming knowledge.

Things we love

• Living by our GAINS core values of Growth Mindset, Analyze Before Assuming, Iterate & Improve, Nurture Relationships, and Scrappy.
• Helping entrepreneurs to build awesome Shopify businesses.
• Having a stress-free work environment!

Things we avoid

• Micro-managing
• Egos
• Drama

Here’s how you can apply

We’re in search of a full-time role with someone that can work North American timezones (Pacific, Central, or Eastern).

If you feel like this role is right up your alley, then please complete an application! We look forward to hearing from you!

Apply for the job

Do you want to join our team as our new Tier 2 Customer Support Engineer? Then we'd love to hear about you!

"

If you are someone who

Has strategic and analytical mindset for analyzing the financial health of organisationLikes creating, analysing and interpreting dataInfluence business decisions and seeing a business flourishwe may have an opportunity for you!

Mesh is looking for midcareer professionals to join its People & Culture team - to teleport companies’ performance management practices to a new age.

What you’ll do

Manage financial operations of the company, including but not limited toAccountingPayrollInvoicing & collectionsPreparation of financial statementsCompliance (Auditor liaising, taxation filings, accounts closure & statutory filings)Benefits administration (reimbursements & insurance)Report financial data throughMISInvestor reportsOther data requests

What you'll need:5+ years post qualification experience as Chartered Accountant. CPA qualification is a big plus.Proficiency with Microsoft Excel & other accounting toolsProven experience as a Financial Manager (SaaS company experience is a plus)Professional qualifications such as CA/CPAPrior start-up experience is a plusWhat success looks likeMetrics that will define your success:Timely & accurate reporting of financial data within stipulated timelines‘Always on’ availability of financial & reporting dataAccuracy of Mesh’s financial & compliance recordsTurn around time on requests

Other informationReports to - Founder & COOReportees - Finance ManagerTimezone - APAC

About MeshMesh is a new-age performance management suite built for progressive organisations. By enabling continuous performance management, 1:1 feedback and review transparency - Mesh helps organisations boost goal achievement, employee recognition and employee NPS.Mesh is a fully remote company, and is backed by investors such as RTP Global, Sequoia Capital & Y Combinator. Learn more at www.mesh.ai

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Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), ART (UTC -3)

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We are looking for an experienced Quality Assurance Engineer to join the Copia team and work with us to continue imagining and enhancing our services to support our vision that is delightful for our food donors, recipients, and team.

The Quality Assurance Engineer, reporting to the Technical Program Manager, is responsible for testing frontend and backend applications, in both manual and automated modalities. This role requires a highly motivated, detail oriented, self-reliant, and well organized inidual. The role requires deep knowledge of quality assurance practices and toolsets, specifically those used in React and Kotlin development, and of end to end testing.

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• Develop and execute test plans for every feature released
• Work with Software Engineers to incrementally improve code reliability
• Work with Backend & Frontend Engineers to specify and test APIs
• Output consistently high quality tests and give timely and valuable feedback
• Work autonomously, with little supervision at a consistent velocity
• Contribute to team culture, growth and mentorship
• Support and encourage ersity, inclusion and equity

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• Experience developing test plans.
• Experience with common test toolkits (Cucumber, Jest, Selenium)
• Experience working with RESTful APIs and JSON
• Create and design application and software testing processes
• Monitor system and software functionality
• Ensure that Copia’s offerings are entirely functional and meet stated acceptance criteria (AC)
• Work closely with Engineering and Technical Program Manager (TPM) to ensure
• ACs are well thought out and meet design objectives
• Advise best practices and optimizations throughout testing and bug-fixing processes

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• 3+ years of experience in Quality Assurance
• BA/BS preferred, or equivalent experience
• Analytical approach to troubleshooting
• Attention to detail
• Familiarity with Javascript and Kotlin
• Demonstrated experience building and maintaining backend services
• Demonstrated experience mentoring

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• This role requires the ability to spend long periods of time at a computer
• This role requires light lifting (5-10lbs) on occasion
• This role may require occasional long or non-standard working days

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

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Guess what? So is everyone else! 

Corvee is on a mission to ultimately help taxpayers legally reduce their taxes through what’s called “tax planning.” 

No….this is not a copycat TurboTax product. Corvee does not file tax returns. We proactively look for ways to save taxpayers money in taxes (and yes, this is a new concept for most people…these strategies are hidden in the 70,000-page IRS code).  

There are an estimated 20,000 tax planning strategies in the US, and we’ve got about 1,700 in our product today…and we are looking for someone to help us spread the good word (and of course, generate demand!)

**The Opportunity

Let’s start with what you won’t be doing…writing boring old-school B2B ad copy or promoting white papers downloads. Old school marketing tactics won’t fly here. Being a hands-on player-coach is required. Experiments are welcome. Failures are encouraged (as long as we learn from them). 

We have a well-oiled demand gen machine powered by a small team of marketers that needs a full-time mechanic to be constantly optimizing and pushing it to its limits. 

All that being said…

No two days will be the same for the Director of Demand Generation, but you’ll be expected to:

• Have a deep understanding of our clients and prospects pain points, what false beliefs they have and how we can drive demand by using this information to the best of our ability. 
• Direct all front-end demand generation channels including but never limited to email, paid social ads, google ads, print/digital advertising, webinars, social media, blogs, public relations, tradeshows and sponsorships as well as owning content production for all of these channels.
• Consistently bring new demand gen ideas and angles to the table, test and iterate on them.  
• Monitor performance of channels, adjust and make optimizations to maximize demand generation volume frequently.  
• Own messaging and accuracy of website content and deliver a compelling website-to-trial experience with low bounce rates and high conversion.
• Manage and mentor demand generation team (currently a team of two: SEO Manager and Sr. Copywriter, as well as a digital marketing agency who manages the website and google ads, and a PR agency that manages press releases, bylined articles and award submissions). Our intention is to build this team out over time underneath this role. You will also be supported by our Creative Manager and Marketing Operations Manager.
• Own demand generation growth metrics including monthly volume of Sales Accepted Leads and CAC. When a free trial is released in the future, these metrics will change.  

**What You Need to Get the Job Done

To be successful at Corvee, you should have the following:

• Relevant experience and comparable past performance at a high-growth software company. 
• A proven track record of owning and being accountable for demand generation numbers for a segment of the business. Your accomplishments are data-driven.
• An “All-in” or “We all mop the floors” mindset and skillset - willingness to write content, deploy ads, help get a new internal software launched, etc. 
• Experience ideating and executing out-of-the-box marketing strategies that drive long-term customer acquisition through product-led growth.
• Ability to create crisp and compelling narratives; superb written and oral communication skills with the ability to explain complex concepts clearly.
• Self-directed, fast-paced, hardworking with a can-do attitude and desire to out-work and out-learn the competition.
• Comfortable executing on strategy and content yourself (40% of the time), planning/outlining/reviewing other writer’s content (30% of the time), and measuring channel effectiveness (30% of the time).
• Strong communication skills without fear of overcommunication. This role will require effective collaboration and cross-functional coordination across internal and external contributors.
• Extremely detail-oriented and organized, able to manage multiple projects to meet deadlines.
• The ability to work on multiple projects/campaigns at once with a positive attitude and under tight deadlines.
• You are self-directed, fast-paced, and hardworking with a can-do attitude and desire to out-work and out-learn the competition.
• Hyper-organized, practical, and love to find new and innovative ways to do things more effectively and efficiently than others.
• You are able to use good judgment and reasoning skills to ensure you’re putting forth the best possible work you can.

**More About Us

We’re proud of our amazing high-growth and this is all due to our best and most important asset: our team!  If you’ve got passion and enthusiasm for a product and a desire to come to a fast-growing SaaS fintech company to make an impact, we’ve got the perfect opportunity for you!

• Unlimited PTO Package
• Company equity (Participation Units)
• 401k Plan with company contributions
• 100% Paid Health Insurance
• Paid Parental Leave
• Awesome Co-Workers
• Plus a ton more!

Corvee is a 100% #remote company, and will continue to be digital-first.

We won't be changing our minds and going back to an office. Team members want flexibility, balance, and the freedom to work from anywhere, and we fully support that.

Our Core Values are:

• Third Option Thinking
• Radical Transparency
• All In
• Client Success Champions
• Data Matters
• Adventure Together
• Outlearn & Outwork