Responsibilities

• Oversee the full cycle of key account interaction: pre-sale interactions, quoting, contract negotiations, onboarding, account management and support, billing and collections, new product introduction and upselling, contract renewal, off-boarding, and post-mortem.
• Develop educational materials and hold training sessions to help educate key customers on the features and benefits of DNSimple. Ensure key customers get the maximum value from our products and fully recognize the value we provide.
• Contribute proactively to all operational aspects of account management, such as: updating and maintaining our CRM database; participating in the support queue; ensuring that billing and collections are performed flawlessly; etc.
• Collect and document feedback from key customer accounts, and share your findings with the marketing and development team. Ensure all team members understand the pain points and feature requests expressed by key customers.
• Collaborate with select customers to develop case studies showcasing their positive experience with DNSimple. Collaborate with our marketing and technology teams to continuously improve our product lineup and value delivery.

Requirements

• At least 5 years prior experience in a Customer Success or Account Management role, with Account Management experience being preferred. Your experience must include operational aspects like contract negotiation, billing, collections, and contract renewals.
• Demonstrated talent in and track record of building new customer relationships, as well as maintaining and improving existing ones. Your track record must include a clear, demonstrated history of upselling when opportune.
• Outstanding English comprehension and writing skills, with demonstrated experience in business communications. You must be able to communicate with customers and team members using clear, polished, and professional prose in all emails, documents, etc.
• Experience in infrastructure SaaS, and at least a general understanding of what DNS is and how it works, both from a technical standpoint and for customers. You must also be very familiar with work automation tools, e.g. CRM, Slack, tickets, etc.
• You must have experience in working with a distributed team and prefer a remote work environment over a traditional 9-to-5 office setup. You must have the demonstrated ability to work independently and manage your own schedule.

Benefits

• $100K-$150K/year base salary;
• Discretionary inidual performance bonus;
• Discretionary company-wide performance bonus;
• QSEHRA health insurance coverage;
• Paid bereavement leave (3 days);
• Paid holidays (10 days)
• PTO (3 weeks=15 days)
• Paid Parental Leave (up to 3 months);
• Other benefits per DNSimple’s policies.

DNSimple is a 100% remote company. We offer flexible schedules, and you can work from anywhere.

We are a multinational team that cares for its team members. We are open and welcoming to everyone regardless of race, religion, gender, or sexual orientation.

As part of the team, your input and feedback are not only welcome, they're anticipated. We're a small team and everyone's opinions matters.

ZKX is the first permissionless protocol for derivatives built on StarkNet. We’re building a decentralized exchange that lets users trade derivatives using reward mechanisms, liquidity provisioning, and simplified access to complex trading strategies. We’re passionate about democratizing access to global yields so anyone can invest in them.

You can read more about our vision, what we’re building, and our roadmap here.

We’re backed by well-known venture funds in the ecosystem. By joining us, you have the opportunity to work with a global team and the chance to shape the future at ZKX.

Responsibilities

• Build social media strategy and execute plans to grow our following on key channels and platforms (e.g., Twitter, YouTube, Reddit, etc.)
• Required: Ability to create relevant content that caters to derivatives traders and DeFi users (trading strategies, technical analysis, DeFi assets, memes, references to trader’s culture).
• Technical understanding of DeFi, financial derivatives, asset trading, and technical analysis. Ability to synthesize advanced information and make it palatable and fun for users.
• If you can reference movies like The Big Short, Margin Call, or have an understanding of what Wall Street Bets was and is, you’ll get your foot in the door.
• Familiar with the best SEO and long-form content practices for blogs, Medium, and other article platforms.
• Curate, and manage campaigns on social platforms, scheduling content and moderating live talks on Twitter Spaces, YouTube, etc.
• Align with ZKX’s social media aesthetic and collaborate with the design team to build banners, memes, and posts
• Work with different stakeholders in the team and develop a Q/Q strategy across socials.
• Familiar with social media marketing tools such as Hootsuite for publishing and analytics
• Weekly review of the performance of channels and campaigns; Analyze key metrics and maintain a dynamic strategy
• Create content database and success-rate statistics (views, likes, sharing, etc).
• Ideate and drive value with unique growth hacks to increase audience, and engagement across social platform

Requirements

• Excellent writing and verbal skills in English is a MUST
• 3+ years of experience in social media management (preferable in crypto, DeFi, and web3)
• A degen by heart who speaks the CT language and has a secret meme repository
• Ability to plan and execute an editorial calendar and assure a constant flow of content
• Ability to work in a dynamic work environment, and balance multiple projects if required
• Go-getter with strong organization and time management skills
• Focus on the quality of work and attention to detail

Benefits

• Global Team - Join to work with a team with extensive experience across venture building, technology scaleups, and financial derivatives structuring in 10+ countries across the globe.
• Financial Incentives - Competitive salary, token package, and high-performance incentives.
• Health and Wellness - We believe that each person’s well-being is essential to our success, and we try to create a work environment where people are supported in their physical, social and mental health.
• Life@ZKX - Opportunity to travel the world, work with a talented team and connect with key people in the industry.
  • Flexible working hours and vacation Policy
  • Office/co-working space and equipment reimbursement

We’re working to address some of the core problems in DeFi and are proud to be creating new fundamentals for the ecosystem. We constantly challenge ourselves, value transparency and trust, and love what we do.

Join us in delivering DeFi as it’s meant to be!

Thousands of people across the world come to EDUopinions to research schools every day. It’s where they get advice, inspiration, and plan for what matters most. Our mission is to help those prospective students find their ideal schools and create their dream futures. In your role, you’ll be challenged to take on work that upholds this mission and pushes EDUopinions forward.

EDUopinions is looking for Student Ambassadors who want to gain invaluable social media marketing and content creation experience. Being an EDUopinions Ambassador means representing EDUopinions and creating an authentic experience for our audience – prospective students looking for university rankings and reviews.

The Ambassador Program is responsible for bringing honest student reviews to the EDUopinions platform by creating social networking and student outreach campaigns to achieve database objectives. Our goal is to build an inclusive and erse online student community that provides advice and feedback regarding the university experience at different higher education institutions around the world.

An EDUopinions Ambassador will work alongside the Reviews Manager and other student ambassadors, getting exposure in social media campaign strategy and user-generated content creation and gaining firsthand experience in a remote start-up environment. This is a contract role.

**Responsibilities

• Think creatively about new ways to engage students through online and offline channels
• Encourage students and alumni to share their honest opinions regarding their studies.
• Provide feedback on challenges and opportunities.

**Qualifications

• Enjoys talking to students and grads about higher education
• Experience in and understanding of social media platforms
• Motivated self-starter who takes initiative

**Benefits

• Partners set their own schedules and are paid based on performance.
• Fully remote team.
• Hands-on experience with social media marketing, online networking, and campaign performance dashboard.

Minmaxdeals LLC is an American company that has been trading luxury cosmetics and retail on international e-commerce platforms.

We are looking for an Amazon Product Researcher.

Purpose of the analysis: Based on the given criteria, identify products that will be profitable for selling on Amazon.

Our company offers an ideal job for an attentive, balanced person, It is remote work from home or from any other place and works according to simple and understandable instructions in comfortable conditions for yourself.

Main task:

-Processing large suppliers' files in Google Sheets according to our instructions.

Job requirements:

• Experience with Amazon Products Research (1-2 years is min.).
• Experience with the Keepa plugin or other extensions that allow analysis detailed products on Amazon
• Experience with Excel and Google Sheets
• Education is not so important to us, the result that you will show is more important to us.
• Knowledge of English (minimum Intermediate).
• Ability to work with set criteria and for the results
• Have a personal PC / Laptop (RAM above 4GB) and constant fast access to the Internet.

Important qualities:

• Perseverance
• Attentiveness
• Responsibility
• Diligence
• Willingness to learn and develop
• Important: Analytical mindset and ability to analyze and process information.

**

• 5 days a week (Monday to Friday)
• Remote work
• 6-hour working day (control using the Time Doctor program). Time can be split throughout the day as you wish.
• Salary
  base salary $400 + 2% of the profit from the sold goods that you found (paid once a month to a bank account).
• Trial period 1 month with payment of $300

We guarantee:

• Carrier growth
• Stable salary.
• Remote work.
• Carrier growth
• Invaluable experience in an international e-commerce company

For our new course platform, we are hiring customer service representatives to scale our support team.

Our platform is new and you will be the first full time customer service representative of the whole company, trained directly by the founder. 

Our company is starting to get a lot of support requests already, so this is a great time to join the company straight from the beginning, and make a long career with us. 

Right now, we have a limited number of requests per day, so you would be busy learning the system and getting familiar with the product.

Your responsibilities will be:

- learn the software product and start answering support questions

- help write and maintain the help center documentation

- test the product and report any issues you find, as a way to get familiar with it

The main skills that you need for this task are:

- fluent, native-like English is essential, because you will be writing to customers, and writing documentation in English

- familiarity with software products, web hosting products, and preferably online course platforms would be ideal

- some basic understanding of how DNS works would be a huge plus, especially familiarity with setting up the DNS for a website using CNAME and CAA DNS records.

The job perks and conditions are:

- 300 USD per month, negotiable

- full time job as a freelancer, you can't take this as a part-time

- you will be paid either directly via wire transfer if you have a freelancer company, or via Upwork Direct contracts

- work from home, fully remote

- work in your own timezone, you don't need to adapt to our timezone (European CET)

- 8h a day, flexible schedule

- Your schedule is flexible, but you need to work most of your hours in the morning and afternoon of your timezone

- You need to be available for work from the 22nd of December till the first week of January, and from mid-July to mid-August

- other than that, you can take 20 days of leave per year 

To apply to this job, send me an email to [email protected] with your CV. 

But please don't just send the CV over, highlight on the message any experience that you have with course platforms, hosting services, software services, etc.

That is way more important to me than previous customer support experience. 

Also, I tend to get a lot of replies, so please send the passphrase "cat", just to show you read this message and it's not an automated reply, I hope you don't mind this little trick :-)

In the body of your email, tell me in your own words and in detail what our company and product is about. What does the software do, what is the target audience, who are the competitors in this space.

Don't copy paste text from the website, I need you to tell me that in your own words. The goal is to see if you understand what the product is, and to see your English level as well. 

Tell me specifically if you understand DNS. What is it and what is your experience with it, if any.

Also tell me your country and timezone where you will be working from. Tell also a bit about yourself.

Please write also any questions you might have, I'm looking forward to hearing from you.

Kind Regards,

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

Hi, thanks for reading about our Software Engineer Lead - QA opportunity! We're glad you're here.

We're Knack, a no-code productivity platform that’s redefining how work gets done. Knack is used by thousands of customers — from non-profits to the world’s biggest organizations — to run processes, departments, and even entire companies.

We need a capable Software Engineer Lead - QA to help us deliver an outstanding and reliable product.

We’re looking for someone who’s not just an expert at reading and executing on test cases, but someone who can assess and improve our test coverage.

And did I mention self-motivated and independent? This is a 100% remote role, with a flat culture that gives you the autonomy to define how you can do the best work of your career.

In this role, you will:

• Lead a QA team including automation engineers and manual qa engineers
• Write maintainable and reusable automated tests using automated testing frameworks (Playwright / Jest)
• Identify highest value opportunities to transition existing manual test plans to automated coverage
• Collaborate with infrastructure and engineering teams to create robust automated testing pipelines as part of CI/CD process
• Maintain internal documentation on QA best practices, notes, and SOPs, so others can assist with QA with minimal friction
• Create detailed test plans in collaboration with product, engineering, and success teams
• Participate in code reviews and provide feedback on tests and test plans
• Review bug reports and identify opportunities to create automated tests to cover these newly discovered scenarios
• Develop/Enhance regression test suite, covering most critical areas of the application first

We're looking for someone who is:

• A logical and critical thinker. You can quickly get up to speed and understand complex domain knowledge.
• Experienced communicator who can work with cross-functional teams to create and execute plans.
• Passionate about process and structure. You can prioritize what is most important and create repeatable processes to improve common workflows.
• Focused on the problem. You can go heads down to understand the root cause of a bug.
• You embrace a dynamic and fast paced environment. You have experience balancing multiple projects and priorities.
• Humble but opinionated. You have lots of ideas, yet you are happy to shift directions when a better path emerges. You take your work much more seriously than you take yourself.
• Engaging beyond tests. You understand that empathizing with our customers, building relationships with your co-workers, and going deep on the product makes you a better teammate and a better engineer.

Our Stack:

• Back-end: JavaScript, Node.js, ES6 
• Data: Both SQL and NoSQL, Postgres, Mongo, Redis, Solr, ElasticSearch 
• DevOps & Deployment: All things AWS, Jenkins, Github
• Testing: Playwright, Mocha, Jest
• Front-end: Vue.js, Webpack, SCSSAbout Knack

✨ Benefits ✨ 

The biggest benefit of Knack is getting to work alongside our awesome team of Knackleheads. We're a funny, humble, talented team of delightful human beings that, above all, enjoy working with each other, growing with each other, and supporting each other.

These benefits aren't that bad either, though:

• 🕧 Define your work: find the location, environment, and schedule that is best for your life and work. It's not about separation, it's about optimization. Our only rule is an overlap zone of 11am to 4pm EST.
• 🌏 Unlimited Paid Vacation: take the time you need to stay motivated, charged, and balanced. You'll get required days off for birthdays and knackiversaries.
• 🛫 Paid Corporate Retreats: we get together twice a year at amazing locations to do normal human being things in person. We pay for your flight, lodging, and meals.
• 🚑 HealthCare: we offer health, vision, and dental, covering 75% of the premium for you and your dependents (spouse + children).
• 💵 401(k): we give you the option to automatically deduct funds from your pay to stash them away for your golden years (currently non-matching, but stay tuned!)
• ☮ Equal opportunity: we push everyone to maximize their impact on our product and company--we strongly value all of our people, regardless of title or seniority.
• 🧠 Learning Credits - An annual allowance is provided to stay on top of your game with classes, books, and conferences.
• 💓 Family support: we offer a generous paid family leave to welcome any new additions to your family.
• 💻 Tech: we provide a top-of-the-line MacBook.

Shopexperts is looking for an inbound sales manager to help us with our sales processes for inbound requests.

Our clients are eCommerce agencies and eCommerce tech startups building for Shopify, and DTC or B2B consumer eCommerce brands building on the Shopify platform - and they come to Shopexperts to find skilled talent from our growing network of engineers and designers, for ongoing/temporary contracts starting from 10 hours/week or for defined projects starting from 40 hours/week.

Job Description:

- Handle inbound Shopify project and hiring requests from website

Requirements:

Salary starting at USD $1800/mo + performance bonus - negotiable

To apply email a simple cover letter up to 300 words - tell me about yourself, your achievements and your work experience. If possible include your LinkedIn profile. No need for a CV. - [email protected]

WOO Network is looking to hire a Strategic Investment Analyst to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

Blockdaemon is looking to hire a Junior Accountant to join their team. This is a full-time position that can be done remotely anywhere in Austin, Los Angeles, Miami, New York or San Francisco.

**Description

The Executive Assistant reports directly to the President and provides executive-level support in a one-on-one working relationship. The Executive Assistant must be a self-starter and enjoy working in an entrepreneurial environment that follows our core values in everything we do. The ideal candidate will be able to exercise good judgment in various situations, with strong written and verbal communication, administrative and organizational skills, and the ability to maintain a realistic balance among multiple priorities. The Executive Assistant will have the ability to work independently on projects, from conception to completion, and must be able to handle confidential matters with discretion.

💡 **Interested in applying?

🔍 **Please read/follow the next steps outlined in "How to Apply" at the bottom of this listing.

**Attention to detail is one of our core values! This is your chance to stand out :)

**To love this role, here’s the type of person you are:

• Impeccable organization
• Ruthless prioritization
• Dogged resourcefulness
• Emotionally intelligent
• Big picture thinker - highly innovative
• Ironclad discretion
• Calm multi-tasker
• Supernatural anticipator - resolve issues before they happen
• Natural decision-maker
• Sharp analytics and negotiating skills
• Impressive sense of humor
• Lives by our core values in everything you do

**Common responsibilities include (but are not limited to):

• Completes various administrative tasks for the President including real-time email management along with an active calendar of appointments; prioritizing, composing, and preparing potentially confidential correspondence; arranging travel plans, itineraries, and meeting agendas.
• Plans, coordinates and ensures the President’s schedule is followed and respected, creating win-win situations for direct access to the President’s time.
• Researches, prioritizes, and follows up on incoming issues and concerns addressed to the President, including those of a sensitive or confidential nature. Reacts quickly and confidently to sum up the situation, gather the necessary info, ask the right questions, and, most importantly, act.
• Provides smooth communication between the President’s office and internal teams; demonstrating leadership to maintain credibility, trust, and support with senior management staff and all team members.
• Works closely and effectively with the President to keep him well informed of upcoming commitments and responsibilities, following up appropriately. Acts as a “barometer,” having a sense of the issues taking place in the environment and keeping the President updated.
• Provides leadership to build relationships crucial to the team's success and manages various special and ongoing projects and tasks for the President.
• Successfully completes critical aspects of deliverables with a hands-on professional approach, including drafting email responses, handling personal appointments, research, correspondence, and other tasks that facilitate the President’s ability to effectively lead the business.

**Requirements

• Strong organizational skills that reflect the ability to work in a fast-paced environment.
• Perform and prioritize multiple tasks seamlessly with excellent attention to detail.
• Very strong interpersonal skills with the ability to build relationships with team members and external partners.
• Very strong written and verbal communication skills.
• Highly skilled in Microsoft Office (Outlook, Word, Excel, PowerPoint), Google Workspace including Gmail, Calendar, Meet, Drive, Docs, and Sheets, along with Slack, Zoom, Adobe Acrobat, and social media platforms.
• Over five years of experience supporting C-level executives.
• Personal computer with high-speed internet access.
• Ability to work 8 am - 5 pm ET Monday through Friday.

**Bonus points if you also have:

• Working knowledge or understanding of WordPress
• Website build experience
• Tech prowess - what other systems, apps, or plugins have you used?

**Benefits

Working for a fast-growing bootstrapped company is a rare opportunity, one we consider a lifestyle choice rather than a job choice. Our positions are challenging, but also come with amazing advantages and fulfillment to those who earn them. Here’s what we offer.

• Competitive Salary.
• Health, Dental, and Vision Insurance benefits for full-time U.S. employees.
• Health Insurance benefits for all employees in India, Pakistan, Brazil, and Ukraine.
• Work from your home. We’re spread out all over the world – United States, Canada, Ukraine, India, Pakistan, Singapore, and more.
• Unlimited PTO after 90 days of employment. We encourage employees to take the time they need for a vacation, stay healthy, and spend time with friends and family.
• Holidays (based on your location)
• Paid maternity and paternity leave.
• We happily provide or reimburse software you’ll need as well as books or courses that promote continued learning.
• We cover all costs of company travel (including our annual all-company retreat and mini-team meetups).
• Additional Perks such as AM Welcome Box for new team members, Yearly Anniversary Gifts, and Technology Stipend each work anniversary - including a new laptop to celebrate 5 year anniversary with the company.
• We give you the opportunity to solve challenging and meaningful problems that make a difference.
• Ability to work with some of the best people in the business through frequent, if not daily, interactions.
• And in case you were wondering: no politics, no b.s., and no jerks.

Want to find out even more about Awesome Motive? Be sure to take a look at our About and Contributions pages for details on how Awesome Motive has continued to evolve in order to best help small businesses grow and compete with the big guys, and how we strive to give back.

**Location

**Inclusion Statement

**How to apply?

**Please clearly include the following in your cover letter:

• Skills and experience that most closely match the position as described
• Examples of situations where your skills and experience resulted in success
• Explain what you have done in previous positions that make you the best candidate

Also note, don't forget to proofread before submitting. Check spelling, capitalization, etc. This is your chance to make your application stand out :)

We won’t be able to inidually respond to all applications, but if we feel you’re a strong match, someone will be in touch shortly.

Thanks and we look forward to hearing from you!

Design your full-time freelance career as a top freelance developer with Toptal.

Freelance work is defining developer careers in exciting new ways. If you’re passionate about finding rapid career growth potential working with leading Fortune 500 brands and innovative Silicon Valley startups, Toptal could be a great fit for your next career shift.

Toptal is an exclusive talent network made up of the world’s top 3% of developers, connecting the best and brightest freelancers with top organizations. Unlike a 9-to-5 job, you’ll choose your own schedule and work from anywhere. Jobs come to you, so you won’t bid for projects against other developers in a race to the bottom. Plus, Toptal takes care of all the overhead, empowering you to focus on successful engagements while getting paid on time, at the rate you decide, every time. Our sophisticated screening process makes sure you are provided with top clients without additional overhead, as well as assistance in maximizing the potential of your full-time freelance career. Joining the Toptal network also gives you access to technical training programs, mentors, and coaching programs, so you can connect with a global community of experts like you to share peer-to-peer knowledge and expand your network globally. 

As a freelance developer, you can become a part of an ever-expanding community of experts in over 120 countries, working remotely on projects that meet your career ambitions. 

That’s why the world’s top 3% of developers choose Toptal. TIBCO developers in our exclusive network share:

• English language proficiency
• 3+ years of experience working with TIBCO BusinessWorks or TIBCO Spotfire Development required
• 3+ years of experience working with SQL required
• Creating ETL pipelines with Tibco.
• Moderate or strong experience with Informatica or IICS (Informatica on the Cloud).

If you’re interested in pursuing an engaging career working on full-time freelance jobs for exclusive clients, take the next step by clicking apply and filling out the short form: https://topt.al/PdcjbN

ABOUT THE COMPANY

Advocacy Architects helps businesses and trade associations impact policy debates at State Capitols around the United States by using high touch, targeted direct marketing tactics to connect community advocates with their state legislators.

In the last few years, AA has developed a niche in the renewable energy space by offering highly effective and impactful legislative and political advocacy services. We are seeking to build an A-player team to reach more customers and expand the business.

Our core values, documented as a reflection of the values of the current team, describe the culture we aspire to build as we expand the team.

Advocacy Architects - Core Values

1. We genuinely care. We seek to live the Golden Rule and treat our team members and customers like we want to be treated.

2. We are honest. There is no place for guile or misdirection on our team or with our customers. We speak the truth and let the chips fall where they may.

3. We are proactive. While others are sitting around pontificating about problems, we are already working on solutions. Our team members are nimble and believe in getting solutions to the marketplace - speedily!

4. We check our egos at the door. As a team, we solve big problems and achieve more results through cooperative collaboration.

5. We set high standards for our work. As we strive to design world-class advocacy solutions, we believe in offering high quality work to the marketplace and in doing things right - the first time.

6. We do work that matters. While we understand there are many ways that companies can build revenue streams, we are committed to doing work that matters. We are purpose-driven, intentional and targeted.

7. We believe in changing the world, one community at a time. We empower local advocates to be part of the solution to community problems and help them build connections with legislative leaders who can literally change the world.

ABOUT THE POSITION

We are looking for a candidate to fill the all-important Executive Assistant to the CEO position in order to allow the CEO to focus less on day-to-day fulfillment and more on developing a long-term vision and building a team to achieve that vision.

This is a fully remote position, opened for candidates that are located in the US. This is a great mid-level opportunity for someone who's seeking a long-term position in the company with a chance to grow into a more senior role in the company (Chief of Staff).

Executive Assistant to the CEO Responsibilities:

• Manage schedule & communication for CEO
• Handle billing, payables, and receivables
• Manage ongoing projects for the CEO
• Ensure that CEO's tasks are completed
• Work with other team members and report back to CEO when needed
• Any other management tasks assigned by CEO

Requirements

Key Requirements for the Position**:**

• Strong at organization, time management, and analytical skills
• Outstanding ability to think creatively, strategically, and identify and resolve problems.
• Excellent verbal and written communication skills
• Ability to work within a team and independently
• Ability to keep others on task even when extremely difficult
• Working knowledge of legislative and political advocacy is a plus but not necessary

Education and Experience Requirements:

• Bachelor's degree in business, marketing, or a related field is preferred, but not required
• Prior experience as a Personal Assistant or Executive Assistant is a plus.
• One year of experience in phone, e-mail and in-person etiquette.
• Prior experience in managing calendar applications (Calendly)
• Experience booking travel and handling travel logistics is preferred but not required
• Knowledge of appropriate software including: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Google Workspace, Adobe Acrobat and Quickbooks.
• Presentation skills in Microsoft Powerpoint, Canva and Loom.
• Ability to learn and implement new and unfamiliar software and technology.

Benefits

COMPENSATION FOR THE POSITION

• Base pay varies on experience
• 1st year base pay range: $45,000-60,000
• Performance Bonus opportunities above base pay
• Holiday Schedule and Paid Time Off - after 90-day trial period

Benefits that will be available after 90-day trial period

• Health insurance
• Dental Insurance
• Life insurance
• Vision insurance

HOW TO APPLY FOR THE POSITION

This position will be closed as soon as we find the perfect match, but we are committed to taking as much time as it takes to find the right person for this role.

Please read the description carefully and take your time to submit a high-quality application that stands out. If you apply, the Advocacy Architects team will respond promptly and keep you updated throughout the process.

As part of the hiring process, expect to make the following commitments:

1. Fill out a short application form and upload your resume.

2. Record a short introduction video so we can get to know more about you.

3. Complete about 45-60 minutes of role test tasks and several personality profile tests (Kolbe A and 16 Personalities).

4. Attend several video and in-person interviews where you will have the opportunity to talk more about how your previous experience would help you excel at the position.

Applications are only accepted through this online application (Click "Apply for this job" button).

If you have any specific questions about the position, please contact us using [email protected].

If you love writing and want the freedom and flexibility to write from anywhere in the world on a schedule that suits you best, then keep reading!

Marker is expanding our fast-growing remote-based team of writers, and applications take mere minutes.

First, a little about us. We sell articles to agencies, publishers, small businesses, web developers and everyone in between. These businesses are calling out for accessible written content to use on their social accounts, newsletters, blogs and websites, and here's where the power of your writing skills is needed now more than ever.

Write about bestselling topics including food & drink, travel, beauty, business, lifestyle, education and more, whatever topic you're passionate about, there's a buyer out there for your work.

Click the link to sign up and our team will review your application within 48 hours: https://bit.ly/3Eb6lTP

We look forward to hearing from you!

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

You are an experienced Customer Success professional with superior relationship management and team development skills, intent on growing customer accounts and overall net revenue retention to help a tech organization achieve its mission. We’re EngagedMD and we have a patient journey application used by more than 1 million users nationwide and internationally since its launch, and we continue to see enormous growth and adoption from medical clinics across multiple markets. This is an exciting opportunity to join us in our mission to make life easier for clinics and patients alike as we scale.

You’ll manage a team of Customer Success Managers and Customer Support Specialists, serving as a point of escalation, leading them in their day-to-day work, and helping them develop and grow professionally. You’ll also be responsible for setting and executing team strategy, creating new processes, and improving existing processes, all with an eye towards scaling the team and achieving team, group, and company revenue goals. You will have the opportunity to closely collaborate with other leaders in our Fertility Group to ensure an exceptional, integrated experience for all of our clients. 

This fully remote role reports to the Head of Fertility and candidates are required to reside in the United States. This role requires legal authorization to work in the United States. EngagedMD is unable to sponsor current H1B visa holders for this role.

What You’ll Do

• Partner with the Head of Fertility to ensure an integrated client experience across multiple lifecycle touch points
• Create concrete quarterly objectives for the team and similarly create the strategies required to achieve them
• Lead the Customer Success team to execute on strategies to drive additional revenue generation by optimizing product utilization and cross-and-up selling our existing accounts
• Build strong relationships with key stakeholders at our client sites, including standalone clinics and our enterprise clients
• Get deep with available data, and build capacity for additional data gathering, such that you and your team can make informed, data-driven decisions
• Partner with our product teams to design roadmaps for rolling out new product offerings to our clients, ensuring that clinics and networks continue to get as much value from the EngagedMD platform as possible
• Communicate the needs of our clients to the product teams by openly sharing enhancement requests, bugs, and customer feedback 
• Lead the Customer Support team to provide the highest levels of customer technical support
• Mentor, develop and coach a team to achieve their professional and team goals 
• Create success strategies for our enterprise clients as they grow/evolve in a rapidly changing industry

What You’ll Bring

• At least 5 years of experience in SaaS Customer Success and at least 3 years of experience leading teams in Customer Success
• Prior experience managing and leading Customer Success Managers
• Experience building teams with a passion for providing mentorship, coaching, and development of the team
• An ability to model EngagedMD’s core values and action principles
• Prior successful experience working remotely with distributed teams  
• A mission-driven orientation to all you do 
• Superior written and verbal communication skills
• Ability to thrive in a small, fast-paced organization 
• Bachelor’s degree or equivalent career experience 

It’s Also Nice If You…

• Have at least a passing familiarity with the fertility and/or healthcare industries
• Have worked with a highly dynamic client base in the past

What We Offer

• Competitive compensation and equity
• Medical, dental, and vision coverage heavily subsidized by the company
• Open Paid Time Off
• Paid family and medical leave
• Generous paid holidays
• 401(k) retirement savings plan 

EngagedMD is an equal opportunity employer. We’re committed to ersity, equity, and inclusion. We believe our company and products are made better by the varied perspectives of our employees, each of whom we seek to empower and support in their iniduality. We hire our team members on the basis of merit, qualifications, and the needs of our business in order to best achieve our mission to make life easier for the clinics and patients we serve.

**You Only Need To Be Good At One Thing To Secure This Well-Paid, Flexible, And Stable Side Income Opportunity…

You need to be good at writing. But there are a lot of reasons for you to jump at this opportunity.

Let me explain.

We help small businesses compete with large corporations for exposure online. Normally the giants have a huge advantage, but we level the playing field.

We do this by publishing content about our clients on some of the biggest sites online. 

We've been incredibly successful at this. More and more companies want to work with us so we need to publish more and more content.

And that's why we need your help! You'll be writing our clients' company announcements and describing their products.

But what's in it for you? Why would you want to write for us?

**4 Main Reasons To Start Writing For Us

1. Awesome Side Income

I don't have to tell you that great side income opportunities don't come around that often. But this is one of them.

Most of our writers earn between $800-$2000/month working part-time. Working at a moderate pace, that's over $18/h. And some of our writers are able to make as much as $30/h.

2. Flexibility You've Been Looking For

We don't have any expectations for the amount of work you'll do. It's 100% up to you. This is perfect if you need extra income but have other things going on besides this job.

And you can do the job at any time that's convenient for you. Set your own hours and work at your own pace.

3. Stability You Can Count On

One of the worst things about writing jobs is that you always have to hustle to get new clients. This won't be the case with us. There will always be more work available if you want it.

Our writers love that. No wonder they stay with us for years.

4. Get The Training You Need

We do expect your English to be bullet-proof. And you'll need some writing chops to get this job. But outside of that, we'll provide all the training that you need.

Not only will you earn an excellent income, but you'll also get marketable skills that you'll use throughout your life.

**Here's What We Expect From You

• You are able to write in an easy-to-understand, smooth-flowing style.
• Your writing doesn't have spelling or grammatical errors.
• You always meet the deadlines you commit to.
• You are willing to work with editors and receive constructive feedback on your work, especially in the early stages.
• You are able to adjust your writing style between casual and more formal.
• You are ready to be part of a welcoming, supportive team of fellow writers.
• Experience writing press releases or online content is helpful but it’s not essential

**How To Apply

Fill out the application form on this page.

It is critical that you use the word “banana” in the “Why are you applying for this job” section. If you don't, your application will be automatically rejected.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), GMT (UTC +0), CET (UTC +1), EET (UTC +2), AST (UTC -4), FKST (UTC -3), NST (UTC -3:30), LINT (UTC +14), TOT (UTC +13), CHAST (UTC +12:45), LHST (UTC +10:30), AEST (UTC +10), ACST (UTC +9:30), ACWST (UTC +8:45), MART (UTC -9:30), NUT (UTC -11)

Aha! is a very different type of high-growth SaaS company. We are self-funded, highly profitable, and 100 percent remote. We provide the world's #1 product development software so teams can build products that customers love. More than 600,000 product builders use our suite of tools which includes Aha! Roadmaps,Aha! Ideas, Aha! Create, and Aha! Develop. And they rely on our training programs via Aha! Academy to become product development experts. We are recognized as one of the best fully remote companies to work for, champion the Bootstrap Movement, and have given over $1M to people in need through Aha! Cares. Learn more at www.aha.io.

**

Our Customer Success team is an all-remote group spread across multiple time zones so we can work closely with customers when they need us.

• We serve: We work with the world's best known and most innovative companies and they trust us to guide them to build products that their customers love.
• We are experts: Our Customer Success team is comprised of product development experts who have experience delivering meaningful value to customers.
• We act with urgency: We respond to customers' requests as quickly as we can. Because when we do, we have the best chance of creating the most value for customers and ourselves.
• We exchange value: We do not have any salespeople and we focus on what is best for the customer.
• We collaborate: We have no tolerance for drama. We celebrate clear communication, effort, and teamwork. We use Slack for internal team communication and Zoom for team and customer video calls. (Email? Rarely.)
• We guide product: We bring our customers' requirements to our product team and define our own efficient processes and systems.
• We enjoy: We like what we do and we want you to love your job too. Learn more about The Responsive Method, our company values, and the generous benefits we offer.

**

We serve the world's most innovative companies. They are building revolutionary new experiences for their customers and move fast. They expect us to do the same and to help them develop best practices for product development. Our software is methodology agnostic, which means we need to be experts in the agile, scrum, kanban, SAFe®, and hybrid approaches that our customers depend on.

Our collective experience gives us the skills to meet customers where they are, internalize how they work (because we have been there, done that), and confidently guide them to achieve their best. And because we are always curious, we love learning from our customers along our journey together.

**

You work hard and have a history of making a positive customer impact. You thrive in a fast-paced and high-growth technology company. You are happiest when you are working directly with customers together with a team of high achievers like yourself. You definitely have worked as a product or technical project manager, but realized that you prefer helping people to writing requirements. Showcasing advanced technology to sophisticated customers energizes you. You also have:

• 3+ years experience defining, managing, or launching new functionality at a growing software or technology company
• Used a detailed go-to-market process to achieve product and business goals
• Learned complex software applications and workflow methodologies
• Written clear instructions to answer questions and explain best practices
• Independently resolved hard challenges

**

This role is for product managers who prefer to work with customers more than working with developers. The Product Success team provides consultative support for the world's best known and most innovative companies. If you want to answer support requests, conduct demos, and share best practices this role is for you. Your responsibilities will include:

• Guiding the world's largest and most sophisticated organizations as they improve how they innovate and build software
• Delivering responsive customer service using our proven frameworks
• Guiding customers from initial demo to active subscription, through procurement, legal, and security processes
• Learning and sharing best practices for setting strategy, capturing ideas, prioritizing work, and creating visual roadmaps
• Helping customers integrate Aha! software with their existing tools (e.g. development systems)
• Sharing customer feedback internally
• Testing new product functionality as needed
• Setting an example for newer team members who are learning to lead demos, share best practices, and help customers with integrations

If this sounds appealing, we would love to hear from you. (A real human reviews every application.)

**

Everyone deserves to reach their fullest potential. We know that when we do work that matters with people we care about in a high-growth environment, we feel engaged and alive. And our goal is to help you do just that. We offer all the benefits you would expect and more, including profit sharing. The specific benefits listed below are reflective of what we offer U.S.-based hires. We also do our best to extend identical benefits to international teammates.

• Generous salary with annual profit sharing for all
• Medical, dental, and vision plans — for many teammates, we cover 100 percent of the premiums
• Up to 200 hours of paid time off a year to spend however you want
• 30 to 90 days of paid parental leave and five to 10 days of paid care and bereavement leave
• Up to $1,000 annually for third-party education, along with paid time off to immerse yourself in learning
• Aha! contributes a percentage of your total compensation each year towards your retirement

We are building a distributed team, and you can work from anywhere in North America, the United Kingdom, Ireland, or Australia for this role. We offer generous salary, equity, benefits, and a profit-sharing program. See other openings at Aha!

Diversity

We are committed to hiring, promoting, and compensating employees based on their qualifications and demonstrated ability to perform job responsibilities. As an equal opportunity employer, Aha! welcomes all employees and applicants, without regard to age, race, color, national origin, physical or mental disability, gender, religion, sexual orientation, gender identity, marital or veteran status, condition of pregnancy, or any other legally protected characteristic. Learn more about ersity and inclusion at Aha!

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), AST (UTC -4), NST (UTC -3:30)

**

Come work as a Client Success Manager, working with some amazing people, where you’ll identify client needs alongside our SiteCare services manager, identify potential solutions, and carry out all client-facing communication for various project sizes.

**

Client Success Manager

You’ll need to be available from 9:00am – 5:00pm Eastern Time. 

You’re great working with clients, you like keeping information and data organised, you’re good at knowing what is important vs urgent and can manage project queues alongside a client services manager and development team.

**

Be the first responder for inbound client communication with the ability to identify what’s needed, set clear expectations with the client, and plan the work needed with the client services manager and development team.

• To provide a first-class service to our clients.
• Create quotes for work that’s needed and getting approval from clients for that work.
• Determine what exactly is needed to fulfill the needs of a client request.
• Communicate frequently and effectively through project management and help desk tools both internally and with clients. We use Front, Slack, and ClickUp.
• Ask smart questions to get to the root of the challenge of work that’s needed for the client.
• Post status updates from clients to our internal team
• Communicate findings and project progress from our development team back to clients
• Present information in both directions in the most accurate and clear way possible.
• Be as concise as possible without leaving out important details.
• Leverage screen capture and video capture tools to more effectively and clearly communicate specific issues a client may be facing, or to more clearly show our development team the work to be completed.
• Uses best practices for performing all tasks related to client communication and services.
• Coordinate multiple ongoing maintenance and development tasks with budgets between $150 to $5K, or more.

**

Some common skills that will help you excel in this role:

• The ability to differentiate between urgent and important.
• Expert written communication skills.
• Ability to speak with clients on the phone or via Zoom.
• Experience migrating WordPress websites from one web host to another, including complex membership and eCommerce websites.
• Experience troubleshooting and diagnosing issues related to SSL, WordPress configuration, plugins, themes, and related updates. 
• Experience with SFTP, SSH, WP-CLI, Buddy, and Git.
• Have familiarity with the WordPress web hosting landscape.
• Have a clear understanding of DNS and domain configuration.
• Experience with WordPress page builders such as Gutenberg, Elementor, Divi, and Visual Bakery.
• Experience with Git, Learning Management plugins, eCommerce plugins, and Membership plugins

**

• You have strong communication skills. This means your grammar, spelling, tone of emails and verbal communication skills are excellent.
• You have no problem picking up the phone and calling a client to get to the bottom of a problem when the need arises.
• You’re highly organized and always looking for productivity shortcuts within Hubspot, ClickUp, and Front.
• You can break complex problems into task-level items.
• You can recognise patterns and can identify gaps in processes, including ways to improve current workflows.
• You thrive on best-in-class customer support and you’re continually anticipating upcoming client requests or needs of the team.
• You can work your way through problem resolution and website troubleshooting.
• You look for opportunities to take on increased responsibilities at the company.

**

• A market-related salary based on your experience
• We’re a fully remote team with team members located in the US and South Africa.
• Work from wherever you have access to a fast internet connection.
• Quarterly profit distributions
• Quarterly personal development stipend of $200
• A technology stipend of $2000 for all new hires and a $2000 refresher stipend every 2 years.

We are looking for an Analytics Engineer to design, develop, maintain, and troubleshoot SQL data models. The salary for this position is €62,000 annually. You can work **from anywhere in the world.

**

We are a global team of 100+ awesome people working from over 40 countries around the globe. We hire globally, you work locally—in the heart of London, a beach outside of São Paulo, or a quiet village near Florence, the choice is yours. Every few months we travel to meet up somewhere in the world and spend some quality time together. We place a huge amount of trust in our people, and we measure the outcomes rather than the work itself. Our values fuel our results.

**

As an Analytics Engineer, your main responsibilities will be to:

• Design, develop, maintain, and troubleshoot complex SQL data models in dbt
• Ensure quality of data sources by writing tests, debugging data inaccuracies and inconsistencies
• Collaborate with business stakeholders and the analytics team to design and develop end-to-end solutions — while balancing business requirements, cost, security, and performance
• Produce automated reports on top of a data warehouse.
• Participate in code reviews to promote a high standard of work across the team
• Develop our internal tools, processes, and workflows to help us deliver more efficiently to business stakeholders

**

• You have 2+ years of experience in analytics or a similar role that involves generating insights for business stakeholders, exploring data, SQL data modelling, and statistical analysis.
• You have 1+ years of hands-on experience with dbt and a modern Data Warehouse like BigQuery or Snowflake.
• You can extract requirements from even the most complex of business questions. You know how important iterating on analyses is, to stay close to business needs.
• You have strong instincts and judgment about business implications of data analysis, as you collaborate with business stakeholders at all levels of seniority to understand their data needs.
• You are comfortable working with git, SQL, python, and dev environments You pride yourself on writing performant, easy-to-read SQL.
• You know how important QA and building trust in data is.
• You care about details and have a mature attitude to documentation, security, and process — all of which are important and inform everything we do.
• You have worked in a SaaS, product or e-commerce company before.
• You write and speak English well. You prefer to over- vs under-communicate. You like transparency, openness, and asking questions.

Bonus points for:

• Deep experience in one or more business domains (e.g. marketing, product, growth, sales). You understand how to drive value in these domains.
• Experience with our analytics stack (Prefect, Airbyte, dbt, BigQuery, Looker, Heap, Hex) is ideal. We're open to considering candidates that have experience in other cloud warehouse-focused analytics tools.

**

• Freedom to choose when and how much you work - we only measure results
• 24 days of paid time off a year, plus your local holidays
• In-person meetups for team-building (expenses covered)
• 4-6 weeks paid sabbatical (depending on the tenure)
• Laptop budget up to €2,500 and it renews every 3 years
• €2,000 budget to set up your home office, and additional €300 every year after 3 years of tenure
• €250 per month for co-working space membership and/or internet service at home
• €4,000 per year contribution to use for training, workshops, and conferences
• €2,000 per year contribution for any equipment or services to improve and/or maintain your physical and mental health
• Support for buying tools you need for doing your best work (even eyeglasses if you need a new pair)

DESCRIPTION:

SiteCare is looking for an intelligent, motivated, and passionate Paid Media Analyst to join our team. 

The ideal candidate will have a strong foundation of knowledge related to paid media channels (including search and social media) and concepts as well as experience working in the digital marketing industry. 

The candidate should also be results driven, ambitious, organized, articulate and a self-starter. The Paid Media Analyst will be responsible for developing, implementing, and managing paid media strategies that meet client goals across platforms.

This is a full-time, fully remote position and compensation is dependent upon experience.

For the Paid Media Analyst team member to succeed in this role, they must embody SiteCare’s four company values in their day-to-day work:

• Obsessive Communication
• Deliver 101%
• Empower Others
• Endless Improvement

DUTIES:

• Take an active role in developing digital paid media strategies for SiteCare’s clients that support their overall digital marketing program
• Translate client KPIs and goals into strategic recommendations for clients across paid media channels
• Conduct audience, keyword, placement, and platform research to help inform paid media strategies for SiteCare’s clients
• Develop and launch campaigns on Google Ads, Bing Ads, paid social and other ad platforms
• Designing creatives for related ad campaigns across multiple platforms
• Optimize paid media campaigns on an ongoing basis, including bid optimization, landing page recommendations, analyzing search query reports, and creating or updating ad copy, messaging, and/or imagery
• Manage budgets to ensure accurate pacing towards client budgets on an ongoing basis
• Create monthly and quarterly reports for clients that include analysis of campaign performance along with strategic recommendations for continual improvement
• Provide recommendations for new account opportunities, including taking advantage of new platform features/capabilities or testing new platforms, channels, or technologies 
• Present reports, deliverables, and strategy presentations to clients, both on calls and virtual in-person meetings

REQUIREMENTS:

• Google Ads certified (including Fundamentals, Search, Display, Video, Shopping, Mobile)
• Bing Ads certified
• Google Analytics certified
• Working knowledge of paid search and paid social concepts and platforms
• Strong written and communications skills
• Excellent copywriting and grammar skills, especially for U.S. audiences
• Knowledge of SEO is a plus
• Strong proficiency in Excel and PowerPoint/Keynote
• Strong attention to detail
• Excellent communication skills, both in casual and formal scenarios
• Marketing background with an emphasis on digital and paid media/advertising
• Knowledge of HTML and User Experience (UX) is a plus

**

• A market-related salary based on your experience
• We’re a fully remote team with team members located in the US and South Africa.
• Work from wherever you have access to a fast internet connection.
• Quarterly profit distributions
• Quarterly personal development stipend of $200
• A technology stipend of $2000 for all new hires and a $1200 refresher stipend every 2 years.

This is a fully remote position to join an awesome team, passionate about building something special.

*Responsibilities

We’re looking for a wide range of creative skills.

If you are interested in our job offer, please submit your resume and a portfolio of images, video, and links to your writing with a lemon emoji in the email subject. Applications will be processed in confidentiality. All qualified candidates will be invited to an interview.

Time zones: EST (UTC -5), MST (UTC -7), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2

Why this role exist

We are looking for a Sales Supervisor, who will be reporting directly to the Head of Sales and will help in managing the day-to-day operations of the sales team.

What are your responsibilities:

• Develops and implements company sales plans
• Determines annual unit and gross-profit plans by implementing marketing strategies, analyzing trends and results.
• Develops and implements B2B team sales plan based on the provided goal.
• Establishes sales objectives by forecasting and developing annual sales quotas for the sales team and projecting expected sales volumes and profit.
• Maintains sales volume by tracking changing trends, economic indicators, competitors, and supply and demand.
• Completes sales operational requirements by scheduling and assigning employees and following up on work results.
• Regularly creates reports of weekly, quarterly, and annual sales goals and their progress for key management
• Develops sales team, including recruitment, supervision, and performance management.
• Maintains sales team job results by training, counseling, and disciplining employees.
• Plans, monitors, and appraises job results.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Contributes to team effort by accomplishing related results

Requirements:

• Experience required - 3+ years of sales management experience
• 5+ years of B2B Sales experience
• B2B Sales experience targeted towards small to medium size businesses preferred
• Experience working with an offshore sales team a plus
• Experience working in a startup environment
• Exceptional written and verbal communication skills
• This position is open for Argentina-based candidates only

Your superpowers are...

• Meeting sales goals
• Negotiation skills
• Selling to customer needs
• Motivation for sales
• Sales planning and KPI formation
• Process-oriented
• Building relationships
• Coaching
• Managing processes
• Market knowledge

You should apply if...

• You are highly reliable with a GSD mindset despite external circumstances. You say what you mean and do what you say. You are consistent and take ownership in situations, large or small.
• You are hyper-organized.
• You are Proactive, see potential problems before they happen, and aren’t afraid to speak up/challenge the status quo.
• You are an over-communicator.
• You thrive in a remote work environment. Fully remote work is not for everyone; it requires the ability to quickly pick up online tools, get familiar with our tech stack (G-Drive, Slack, Notion, and a variety of modern reporting tools), and the ability to communicate (and often over-communicate) well in writing.
• You love learning new things. Whether you learn best through reading, listening, doing, or exploring, you’re perpetually curious about the world and work around you and always trying to level up your personal and professional life through self-directed learning

Do you speak in emojis and memes and have lighting-fast thumbs and fingers? Are insatiably curious and are always researching on YouTube or asking friends a million questions? Stop here. It looks like we have the job for you.

We at Photobooth Supply Co are searching for a charismatic Inside Sales Photo Booth Strategist to join our team. You will be responsible for answering inbound sales chats and the occasional tech support request. Your mission will be to help aspiring entrepreneurs achieve their goals by creating creative, profitable, and personal business plans. That's why we internally call this position a "Photobooth Strategist!" To do that, you must have an excellent sense of entrepreneurship, curiosity, good work ethic, and adaptability.

**Weekly schedule- Monday-Friday 8:30am-5:30pm PST **

Acts

• Respond to inbound calls, requested calls, pipeline calls, live chat, and e-mails from prospective customers
• Schedule and lead live product demos with prospective customers
• Track customers with our CRM
• Travel to trade shows

Goals

• Increase lead to customer close ratio
• Decrease sales cycle length
• Hit daily, weekly, and monthly metrics and goals

Requirements

• Inbound Sales
• Outbound Sales
• Account Management
• Hubspot / Sales CRM
• iOS
• macOS
• Windows
• Photography
• Entrepreneurship

Benefits

🏥 Health Benefits

👴 401K for California Based Employees

📚 Education Stipend

💻 Remote Work

💰 Bonus Plan

🏝️ Annual Retreat

✈️ Generous PTO and Holiday Schedule

💼 Quarterly Financial Meetings

📊 Open Book Management

💪 Intimate Team

🧑‍💻 Work from Home Stipend

**

Location: Remote 

Greenback Expat Tax Services was founded and is run by US Expats.  We help American’s living abroad get and stay compliant on their US tax obligations.  We are a highly energetic, positive, and resourceful team working virtually across the globe. We believe that executional excellence is the key to success. We are currently seeking Expat Tax Accountants (CPA, EA, or JD) to work as Independent Contractors with us.  

At Greenback, we provide our US Expat Tax Accountants (CPA, EA, or JD) with the tools that they need to be successful and we bring our clients to them so that they can focus on preparing expat taxes and providing exceptional customer care!  This is ideal for any experienced accountant who does not want to do the marketing, operations, or billing required to grow a practice.  

This is not a traditional remote accounting JOB, it’s a business built on our platform.  You would work with Greenback clients as an independent contractor and are paid for the clients that you complete. This role is ideal for US Expat Tax Accountants (CPA, EA, or JD) who love the idea of their earning potential being tied to their inidual accomplishments, are obsessively organized, and have a natural flair for customer care.

**What we’re looking for:

• CPAs, EAs or JDs (with LLM in Taxation) with at least three years of experience preparing US expat tax returns, including specific experience with the additional forms and schedules required for expats (1116, 2555, FinCen 114,5471, 3520, etc.). Business tax preparation (1065, 1120, 8865, 5471, 5472, etc) experience is a big plus!
• As an independent contractor you will managing your own schedule and workload. There are no set hours- you get paid for the work you do and your results. You take on as many customers as you choose.
• People who see technology as an enabler and embrace it fully. We use state-of-the-art systems (Salesforce, Box, ProSeries, and Lacerte).
• Accountants who are extremely organized, especially in managing around deadlines. This is a deadline-driven business, so anyone who gets frazzled near a tax deadline or disorganized will struggle.
• Strong attention to detail. 

**Why work with Greenback?

• Again, this is not a traditional 9-to-5 accounting job – you are independent.  There are no set hours, you work directly with clients on our platform and your earnings are based on your results. 
• No office/no commute. You have the ultimate flexibility to decide where you work from and when you work – beyond even your standard work-from-home accounting job. Want to spend tax season in your home office and the slower season working a lighter load from Mexico, Bali, or the coast of Spain? Many on our team do just that!
• You get paid directly in proportion to how many tax returns you complete and the service you provide.  Your earning potential is unlimited and a good number of the accountants on our team earn six figures.  If you’re ambitious, have high expertise in US expat tax prep, work hard, and stay organized, this is a great opportunity for you.
• This remote accounting job is an ideal fit for people who are happy to work on their own, but don’t want to manage the business logistics like marketing, customer acquisition, billing, customer service, etc.
• We’re maniacal about customer care. We expect everyone to have an experience with us that makes them want to go straight out and tell their friends how wonderful Greenback is. Accountants who feel that’s important thrive with us and love how happy their customers are at the end of each tax season.
• You will have access to a peer group of 40+ accountants that are the best in the industry regarding US expat taxes and customer-centricity.

And the best news is- we’re hiring!

To apply, take the following steps:

• Fill out our online assessment (see link below!)
• Attach to the online form not only your resume/CV, but also a cover letter

We will follow up with all candidates within five working days with the next steps.

Burada is growing our team! We are hiring a Marketing Manager to lead our initiatives to grow our business. This role will require you to step out of your comfort zone, grow, and expand. As a leader of a team of contractors and agencies, you will be required to have the experience and creativity to manage all aspects of our marketing campaigns.

About Burada

At Burada, we build Social SaaS products that people love to use! Our two flagship SaaS products have had over 150,000 customers. These products help our customers build, manage and automate their online communities. And as a result of our relentless pursuit of customer satisfaction and innovative solution design, our products change our customers' lives each and every day!

About Our Team

We are a small 100% remote team by design. Our team of 18 is spread out through the US and Eastern Europe, and we need more great people to join us. We are an easy going team, and we also operate with high intensity. We believe in product led growth, and have mastered the art of building amazing SaaS products!

Our Founder

Daniel Burge is the Founder and CEO of Burada, which specializes in creating social SaaS products that are enjoyed by over 150,000 customers worldwide.

Being an entrepreneur at heart, as well as a technical founder, Daniel began his career in the late 90’s building some of the first web applications deployed in Southwest Missouri. One of his early accomplishments was building the first online classified ads systems in partnership with a major ISP. Later he built one of the first online college course registration systems for a local college in Missouri. From there, he has gone on to help many companies create amazing software systems that help automate their business, including consulting with the United Nations on one of their largest digital initiatives.

In the last five years Daniel has switched his focus completely to online social and community software. One of his SaaS products reached 1000 paid subscribers within just 30 days, and has gone on to serve over 150,000 customers. Daniel’s passion to innovate continues to generate new opportunities as he looks forward to the future and to building more software that changes people's lives.

About The Role

This role reports directly to the CEO/CMO. You will need experience across multiple marketing channels and concepts in order to perform well in this role. You’ll gain more experience in 1 year with this role than most people will gain in 5 years who are stuck in one marketing silo. Here are some examples of what you will be doing:

• Own and report on the marketing KPI’s, your key metric is New Free Trials.
• Manage agencies running our Facebook, Google, and other ad accounts and help them drive results. 
• Manage our affiliate programs with over 3000 affiliates. 
• Perform partner outreach to develop new influencer and affiliate channels. 
• Understand our analytics, conversion rates and metrics.
• Build new marketing campaigns, funnels, offers, info products, lead magnets, etc. 
• Manage our content writer and authority marketing, aka blog content.
• Manage our new podcast marketing initiatives.
• Develop customer testimonials and case studies.
• Repurpose our content across channels. 
• Ensure that our website looks great, converts well, and stays on brand.
• Manage and ensure that our social media content is coordinated and published. 
• Select, hire and manage contractors, and agencies as needed to fulfill the marketing projects. As we grow, bring these functions in house as necessary. 
• Conceive and execute any new marketing initiatives required to move your key metric.

About You

• You must have a breadth of experience across a variety of online marketing. You are a generalist, with deeper experience in a couple marketing disciplines. 
• Excellent English writing and communication skills.
• Available from 10AM to 2PM US Central time for coordination and meetings. 
• At least 3 years of experience in a similar role
• Experience in a SaaS company OR in the online coaching/consulting/community/course building industry is preferred. 
• You are a lifelong learner. Anything you don’t know you can learn. You learn for the fun of it. 
• You are very organized and detailed.
• You understand numbers and aren’t afraid of them. 
• You are comfortable and know your way around the common tools, e.g. FB Ads, Google Ads, Analytics, HotJar and similar, email marketing tools, etc. 
• You are highly motivated and have a high energy level. You understand how to operate with intensity. You are a self starter, and are biased toward action. 

Benefits

• Full time, fully remote! 
• Work from anywhere you want.
• Competitive salary based on your location and experience. 
• Asynchronous culture - We are predominantly asynchronous, with weekly planning meetings and other one off meetings as necessary. 
• Flexible vacation - Take the time off you need to restore yourself. Don’t be excessive. There’s no firm rules here besides making sure the numbers don’t suffer. 
• Profit sharing plan - It’s in the works for 2023. 
• Training - Any training you need to excel will be provided. 
• Mentorship - We’ll find a mentor for your role to help you take it to the next level.
• Health - In the US we’ll provide you with insurance through our corporate plan. Outside the US you’ll technically be on contract and will have to source this locally.

Time zones: SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3)

Description:

As our Manager of the Services engineering teams at Paymentology you'll be working closely with the Product team in order to enable your software engineers to build enterprise-level, highly scalable, highly secure financial processing systems that power tens of millions of transactions and tie them to web, mobile and API interfaces that make it easy for people to issue, redeem and reconcile prepaid and credit cards all over the world.

The Services engineering team groups those teams providing a shared service either to the other Engineering teams (QA, Tooling, Release Manager) or to other teams within the company (Implementation Support, Developer Experience, Migrations).

What you get to do:

• Manage teams of engineers across multiple projects within a product group
• Hold regular one-on-ones and career growth conversations with your team leads
• Collaborate effectively with Product to influence the roadmap and prioritize projects
• Lead large, complex projects; breaking them down into smaller tasks and working with product managers and other engineers to drive those tasks to completion
• Effectively present insights and influence outcomes with key stakeholders at all levels to support meaningful impact to Paymentology's business (e.g., Product, Operations, Engineering, Legal, Executives, and other cross-functional teams)

What it takes to succeed:

• 6+ years of technical experience in the Card Payment industry with at least 3+ years of managing people
• Good working knowledge of Release Management/QA methodologies and practices
• Ability to connect the dots beyond a singular task/project to understand the implications for the team, product, and business, not only focused on your own work
• Exceptional engineering skills and experience with architectural patterns of large, high-scale applications
• Experience managing data-intensive applications with high reads and writes in production environments
• Excellent communication and presentation skills
• Ability to advocate for your teams, provide support and remove obstacles to keep them focused
• Influence/Drive all stages of the process from feature inception through to deployment and optimising for scale
• Ownership of payments processing flow and working with the Product team to agree on ongoing prioritisation of features, helping shape the future of the platform

**

At Paymentology we value making a difference to the lives of the people who work for us and who live in the communities where we operate. You can look forward to working with a erse, global team where Paymentologists at all levels play an important part in our global mission to advance the world through payments and make a difference on a global scale.

Time zones: SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3)

**Description:

**As a Release Manager at Paymentology you'll be working closely within the Engineering team to build enterprise-level, highly scalable, highly secure financial processing systems that power tens of millions of transactions and tie them to web, mobile and API interfaces that make it easy for people to issue, redeem and reconcile prepaid and credit cards all over the world.

This position requires the ability to develop high-quality and resilient solutions to meet the rapidly evolving needs of an issuer processor serving an international expanding customer base and to communicate effectively at all levels, from providing the right level of details in the status updates on your work to explaining technical trade-offs, technical complexities and design options so Paymentology can make informed decisions.

• Work within a remote team distributed throughout the world
• Make things simple for ourselves and our customers
• Work closely with members of our agile delivery team including development and QA teams to plan the deployment of our digital services
• Contribute to the continuous improvement and automation of our release management processes
• Manage the release notes for both internal teams and external stakeholders.
• Maintain documentation related to procedures on build and release, notifications, and dependencies
• Establish release schedules, tracking, and control procedures
• Troubleshoot deployment failures with the wider delivery team
• Work with our DevOps team to identify potential problems within our CI/CD pipeline and delivery process
• Co-ordinate releases, including any planning and change controls needed

**What it takes to succeed:

We're looking for people that meet the following:

• Strong experience with Continuous Integration and Continuous Delivery (CI/CD) pipelines, e.g. GitLab, GitHub, Jenkins
• Previous Experience as a Release Manager
• Be dynamic and have worked across large projects within fast paced environments
• An excellent communicator, have great people skills, in technical and non-technical contexts 
• Have good knowledge of Change Management, Problem/Incident Management processes and tools 
• Have experience in managing deployments across various technologies
• Experience with cloud providers an advantage
• Good working knowledge of Java build tools (Maven/Gradle)

Let’s also not forget languages (not the programming kind); While you will work with colleagues located throughout the world, English is our company language so it's important that you be able to communicate at a fluent level, in both spoken and written form.

Flexible hours are a must for our remote team. You’ll need to be able to occasionally shift your work hours to better align with colleagues for the scope of specific projects.

What you can look forward to:

At Paymentology we value making a difference to the lives of the people who work for us and who live in the communities where we operate. You can look forward to working with a erse, global team where Paymentologists at all levels play an important part in our global mission to advance the world through payments and make a difference on a global scale.

we're hiring a growth marketer at noxx.

you will be leading noxx’s growth efforts to empower the pseudonymous future of work.

• identity: pseudonymous
• salary: global flat rate
• location: remote
• commitment: part-time (20+ hours/week) or full-time
• start: asap

what is noxx?

• noxx is a payroll and compliance tool for pseudonymous talent.
• details in this tweet & blog post.

how would you work**?**

• you would use a pseudonym.
• you could use an avatar and voice-changer for meetings.
• you would not show us your real identity.

who are we looking for?

• someone passionate about web3 and pseudonymous economy.
• someone with growth experience. (loves experimenting)
• someone that can do contents marketing (tweets, blog posts etc.)

position details?

• you would be responsible for increasing noxx’s awareness in pseudonymous economy.
• you would also be supporting founders to fundraise from crypto investors.
• the full-time position will start on a trial basis with a 1-month contractor agreement.

how to apply

• please don’t send us your cv, LinkedIn, GitHub with your real name.

don't doxx yourself for work.

thanks,

The Role

As we grow, we’re collecting more and more data about how people use our service. We’re running split tests and monitoring how the changes we make impact user behaviour and our revenue. We are looking for a Senior Analyst with commercial/business experience to help us get the most out of our data, to inform decision making and guide our strategic thinking.

Day to day, you will:

• Investigate and report on the commercial impact of activities such as:
  • Seasonal promotions and other marketing campaigns
  • Split tests which impact purchases or user retention
  • New feature releases
• Lead investigations to support the wider business:
  • Finding opportunities for growth
  • Influencing user flows in the product
  • Translating business questions into precise SQL queries
• Clearly communicate and visualise findings from our commercial data:
  • Trend analysis of business KPIs
  • Forecasting and reviewing actual performance
  • Sharing insights, knowledge and best practice with the wider business

Benefits

• Remote and flexible working.
• Salary £40k–£60k per year depending on experience.
• You would join a small, dedicated and growing team.
• We're substantially (around 80%) open source, so your work will often be on open source.
• We're backed by Bethnal Green Ventures (https://bethnalgreenventures.com/) and Digital Science (https://www.digital-science.com/), through which we're part of a wider community of startups in science, health and ed-tech.
• Our London office is shared with several other Digital Science companies, so there's lots of interesting people to meet, and clubs and sports activities outside of work.
• We'll supply a Mac, Linux or Windows laptop (your choice) plus a stipend to set up your workspace.
• We provide a training budget; many of our staff choose to attend relevant industry conferences or buy training materials.

Requirements

We require that you:

• Have a minimum of 3–5 years of relevant experience.
• Will work for us full time (or nearly full time).
• Will usually be available in our core hours, 2pm–5pm UK time.
• Are based in the UK, EU, US or Canada.

How We Hire

1. We ask you to submit a CV and a cover letter stating why you would like to work for Overleaf.
2. We will aim to update you on the status of your application within two weeks from when we receive it.
3. We'll follow up by email (or sometimes schedule a phone call) with any questions we have about your application, usually around logistics, your ambitions and your expectations about the role.
4. We'll schedule a more in-depth interview, which is typically followed or combined with a practical assignment. For the practical, you'll have the option of either completing a homework assignment, which requires about one hour of your time before the interview, or doing an exercise during the interview, if you prefer. The exercises are practical in nature, and you can use Google, etc., and ask us questions.
5. We may ask you to attend a second, shorter, interview.
6. We'll make an offer. We usually interview in batches, so there may be a short delay while we interview other candidates, but we will try to keep you informed throughout the process.

Please tell us in your application about your experience with these key skills:

• SQL — we expect that you’ll spend a lot of your time working with SQL (in particular, BigQuery SQL) in this role.
• Communicating your findings — visualising and sharing analyses with teams across the business is an important part of the role.
• Working with financial data — we're not looking for an accountant, but most of our analyses have a financial component, so it will be helpful to have a grasp of financial concepts such as revenue recognition, present values and compounding.

Other experience that it would be helpful to highlight (but is not required) includes:

• Experience with at least one other programming language for statistical analysis, such as R or Python, because we also use these for some ad hoc analyses
• BigQuery for queries
• MixPanel or similar product analytics tools
• A/B testing
• Working in a B2B and/or B2C SaaS context
• Understanding of the scholarly market and/or some knowledge of LaTeX

How We Work

Overleaf is remote-first (and was before the pandemic too) — all founders and staff work remotely and this is part of our values. We also have an office in Farringdon for those in the London area, and we aim to get the whole team together twice a year for valuable face-to-face time.

We encourage flexible working. Our core hours are 2pm–5pm UK time, during which our development and product teams have 10–15 minute daily standup calls.

We collect data and user feedback to inform our work. We have UX professionals on our team, and we run surveys and user interviews on a weekly basis. We use these, alongside quantitative data to inform our Product Discovery process. Our roadmap also includes initiatives driven by staff and quarterly hackathons to keep our learning fresh.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), GMT (UTC +0), CET (UTC +1), EET (UTC +2), AST (UTC -4), FKST (UTC -3), NST (UTC -3:30), LINT (UTC +14), TOT (UTC +13), CHAST (UTC +12:45), LHST (UTC +10:30), AEST (UTC +10), ACST (UTC +9:30), ACWST (UTC +8:45), MART (UTC -9:30), NUT (UTC -11)

Aha! is a very different type of high-growth SaaS company. We are self-funded, highly profitable, and 100 percent remote. We provide the world's #1 product development software so teams can build products that customers love. More than 600,000 product builders use our suite of tools which includes Aha! Roadmaps,Aha! Ideas, Aha! Create, and Aha! Develop. And they rely on our training programs via Aha! Academy to become product development experts. We are recognized as one of the best fully remote companies to work for, champion the Bootstrap Movement, and have given over $1M to people in need through Aha! Cares. Learn more at www.aha.io.

**

Our Customer Success team is an all-remote group spread across multiple time zones so we can work closely with customers when they need us.

• We serve: We work with the world's best known and most innovative companies and they trust us to guide them to build products that their customers love.
• We are experts: Our Customer Success team is comprised of product development experts who have experience delivering meaningful value to customers.
• We act with urgency: We respond to customers' requests as quickly as we can. Because when we do, we have the best chance of creating the most value for customers and ourselves.
• We exchange value: We do not have any salespeople and we focus on what is best for the customer.
• We collaborate: We have no tolerance for drama. We celebrate clear communication, effort, and teamwork. We use Slack for internal team communication and Zoom for team and customer video calls. (Email? Rarely.)
• We guide product: We bring our customers' requirements to our product team and define our own efficient processes and systems.
• We enjoy: We like what we do and we want you to love your job too. Learn more about The Responsive Method, our company values, and the generous benefits we offer.

**

We serve the world's most innovative companies. They are building revolutionary new experiences for their customers and move fast. They expect us to do the same and to help them develop best practices for product development. Our software is methodology agnostic, which means we need to be experts in the agile, scrum, kanban, SAFe®, and hybrid approaches that our customers depend on.

Our collective experience gives us the skills to meet customers where they are, internalize how they work (because we've been there, done that), and confidently guide them to achieve their best. And because we are always curious, we love learning from our customers along our journey together.

**

You work hard and have a history of making a positive customer impact. You thrive in a fast-paced and high-growth technology company. You are happiest when you are working directly with customers together with a team of high achievers like yourself. You definitely have worked as a product or technical project manager, but realized that you prefer helping people to writing requirements. Showcasing advanced technology to sophisticated customers energizes you. You also have:

• 6+ years experience defining, managing, or launching new functionality at a growing software or technology company
• Influenced or defined the detailed go-to-market process used to achieve product and business goals
• Learned complex software applications and workflow methodologies
• Written clear instructions to answer questions and explain best practices
• Independently resolved hard challenges

Your work at Aha!

This role is for product managers who prefer to work with customers more than working with developers. The Product Success team provides consultative support for the world's best known and most innovative companies. If you want to answer support requests, conduct demos, and share best practices this role is for you. Your responsibilities will include:

• Guiding the world's largest and most sophisticated organizations as they improve how they innovate and build software
• Delivering responsive customer service using our proven frameworks
• Guiding customers from initial demo to active subscription, through procurement, legal, and security processes
• Learning and sharing best practices for setting strategy, capturing ideas, prioritizing work, and creating visual roadmaps
• Helping customers integrate Aha! software with their existing tools (e.g. development systems)
• Sharing customer feedback internally
• Testing new product functionality as needed
• Mentoring newer team members as they lead demos, share best practices, and help customers with integrations

If this sounds appealing, we would love to hear from you. (A real human reviews every application.)

**

Everyone deserves to reach their fullest potential. We know that when we do work that matters with people we care about in a high-growth environment, we feel engaged and alive. And our goal is to help you do just that. We offer all the benefits you would expect and more, including profit sharing. The specific benefits listed below are reflective of what we offer U.S.-based hires. We also do our best to extend identical benefits to international teammates.

• Generous salary with annual profit sharing for all
• Medical, dental, and vision plans — for many teammates, we cover 100 percent of the premiums
• Up to 200 hours of paid time off a year to spend however you want
• 30 to 90 days of paid parental leave and five to 10 days of paid care and bereavement leave
• Up to $1,000 annually for third-party education, along with paid time off to immerse yourself in learning
• Aha! contributes a percentage of your total compensation each year towards your retirement

We are building a distributed team, and you can work from anywhere in North America, the United Kingdom, Ireland, or Australia for this role. We offer generous salary, equity, benefits, and a profit-sharing program. See other openings at Aha!Diversity

We are committed to hiring, promoting, and compensating employees based on their qualifications and demonstrated ability to perform job responsibilities. As an equal opportunity employer, Aha! welcomes all employees and applicants, without regard to age, race, color, national origin, physical or mental disability, gender, religion, sexual orientation, gender identity, marital or veteran status, condition of pregnancy, or any other legally protected characteristic. Learn more about ersity and inclusion at Aha!

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), AST (UTC -4), NST (UTC -3:30)

Aha! is a very different type of high-growth SaaS company. We are self-funded, highly profitable, and 100 percent remote. We provide the world's #1 product development software so teams can build products that customers love. More than 600,000 product builders use our suite of tools which includes Aha! Roadmaps,Aha! Ideas, Aha! Create, and Aha! Develop. And they rely on our training programs via Aha! Academy to become product development experts. We are recognized as one of the best fully remote companies to work for, champion the Bootstrap Movement, and have given over $1M to people in need through Aha! Cares. Learn more at www.aha.io.

**

The Aha! people success team is a highly collaborative group across recruiting, people operations, and learning and development. We work within North American time zones so we can collaborate during the workday.

• We support growth: We are always looking for new team members to contribute to Aha! and grow with us.
• We live our values: We demonstrate our team spirit and treat all team members and prospective Aha!s with kindness.
• We work quickly: Whether it is managing an interview process or onboarding a new team member, we work with speed and efficiency.
• We have fun: We care deeply about our teammates, always making time to celebrate, support, and laugh with each other.
• We enjoy: We like what we do. And we want you to love your job too. Learn more about The Responsive Method, our company values, and the generous benefits we offer.

**

We are always hiring. That is because we are always growing. And people want to join us because we put people and profit first. The recruiting team within the broader people success group works to hire the most capable team members –– no matter where they live. We work closely with hiring managers in each functional area to target certain roles and skills. We share our enthusiasm for Aha! and what makes us unique with candidates every day. We do not use outside recruiters and we ensure each candidate has a positive experience –– no matter where the process ends up.

We are continuously looking for new ways to attract talent and we eagerly try new approaches. We use industry-leading recruiting tools in combination with our own Aha! software.

**

You thrive on taking creative approaches to identifying outstanding new candidates and you are passionate about providing an exceptional candidate experience. You have supported recruitment marketing and advertising efforts — sharing your ideas with the marketing team and helping to implement them. You understand and track typical recruiting performance metrics and clearly communicate areas for improvement and propose solutions. You write exceptionally well and being responsive is in your DNA. You also have:

• 8+ years of in-house recruiting experience with a high-growth software company — at least two of which were focused on remote recruiting.
• Experience managing full cycle recruiting efforts for technical roles, specifically within the Engineering function.
• Expertise screening for technical Engineering positions.
• Proven track record of sourcing and building relationships with hard to find, passive candidates for Engineering positions.

**

We believe in grit and demonstrate it as we look for new team members. As Sr. Recruiter, your responsibilities will include:

• Working with functional leaders to strategize on hiring priorities and approaches
• Proactively sourcing candidates to maintain a stable pipeline
• Guiding candidates through our hiring process
• Ensuring a positive candidate experience
• Identifying and implementing initiatives to improve personal and team performance
• Reporting on recruiting performance for your assigned roles
• Monitoring market trends and contributing to people success programs

If the Sr. Technical Recruiter role sounds appealing, we would love to hear from you. (A real human reviews every application.)

**

Everyone deserves to reach their fullest potential. We know that when we do work that matters with people we care about in a high-growth environment, we feel engaged and alive. And our goal is to help you do just that. We offer all the benefits you would expect and more, including profit sharing. The specific benefits listed below are reflective of what we offer U.S.-based hires. We also do our best to extend identical benefits to international teammates.

• Generous salary with annual profit sharing for all
• Medical, dental, and vision plans — for many teammates, we cover 100 percent of the premiums
• Up to 200 hours of paid time off a year to spend however you want
• 30 to 90 days of paid parental leave and five to 10 days of paid care and bereavement leave
• Up to $1,000 annually for third-party education, along with paid time off to immerse yourself in learning
• Aha! contributes a percentage of your total compensation each year towards your retirement

We are building a distributed team, and you can work from anywhere in the United States or Canada for this role. We offer generous salary, equity, benefits, and a profit-sharing program. See other openings at Aha!

Diversity

We are committed to hiring, promoting, and compensating employees based on their qualifications and demonstrated ability to perform job responsibilities. As an equal opportunity employer, Aha! welcomes all employees and applicants, without regard to age, race, color, national origin, physical or mental disability, gender, religion, sexual orientation, gender identity, marital or veteran status, condition of pregnancy, or any other legally protected characteristic. Learn more about ersity and inclusion at Aha!

"

Numida is looking for an experienced leader at the level of CFO who will help to lead Numida’s growth by establishing processes and systems that produce timely and accurate financial information that he or she will leverage to perform financial analyses that influence decision-making and ultimately drive measurable value. The CFO will be a member of the Senior Leadership Team and have dual reporting to the CEO and to Board of Directors. The role combines operations (managing accounting and financial control functions) and strategy (working with the Senior Leadership Team to establish a financial strategy for the profitable, long-term growth of the business including financing plans). The role is reserved for someone who has 7+ years of experience in accounting, credit management and finance, including leadership and management experience in a financial institution.

Your Responsibilities

Strategy and Planning

* Identify and execute financial analyses to identify opportunities to optimize business performance, to create value, and to help shape the strategic direction of the company

Accounting, Reporting, and Operations

* Develop and maintain timely and accurate financial statements and reports in accordance with generally accepted accounting principles (GAAP) and implement monthly variance reporting against budget

Risk Management

* Ensure that sound risk management models and measurement methodologies of risk reporting and controls are in place for the quantification and evaluation of risks

Skills & Qualifications

* University degree in Accounting, Commerce, or Business Management/Administration

Who You Are

* A believer that small business growth in Africa will drive community development and wide-scale poverty reduction

",

Time zones: CST (UTC -6), MST (UTC -7), PST (UTC -8)

SketchDeck is looking for a Senior Project Manager (ideally located in CT or PT time zones)

As a Senior Project Manager at SketchDeck, you’ll lead the day to day relationships & projects from our largest accounts and strategic premium level design projects & campaigns. Responsibilities include Account retention, project team oversight, project scoping, proposals and project management.

You will report to the Head of Creative Operations.

• Deliver high quality design projects that meet and exceed client expectations:
  • Discuss upcoming projects with clients: build budgets/timelines, discuss creative expectations, educate on process and help get them started where needed
  • Review incoming projects, ensure brief and scope are clear for design success and hitting credit budgets
  • Work with Design Directors as needed on creative scoping and direction
  • Manage allocation of projects across design team to hit deadlines, budget and quality goals
  • Direct and support designers so they can deliver great design, on brand and hitting brief requirements
  • Review projects before delivery, ensuring they meet the brief, follow the brand and are free from QC errors
  • Resolve projects that get in trouble through proactive communication with clients, and direction to team
  • Deliver an overall impressive experience that makes clients share with their friends and colleagues
  • Obtain PO / SOWs as needed to secure projects
  • Keep on top of utilization to ensure design is delivered profitably
  • Ability to manage complex projects / programs ($25k - $100K+ revenue)
• Nurture, retain and grow your client relationships:
  • Help new users through their first projects
  • Build strong relationships with clients and proactively keep in touch
  • Lead quarterly status updates and keep current on client goals
  • Lead weekly or monthly meetings to align on project needs that meet retainer budgets
  • Work to ensure membership clients retain and grow; share opportunities for growth and flag/solve issues
  • Create strategies with your member / enterprise clients to help them get impact from design across their teams and provide us with visibility of pipeline
  • Renew membership contracts
• Build & manage a motivated team that can meet client expectations with regard to design and product types. Ensure ability to scale and keep up with growth as needed.
  • Daily standups with core team to align on priorities and get best impact & motivation from the team
  • Recruit and hire team members as needed to keep up with growth
  • Manage Jr PM (as needed)
  • Manage 8+ designers/QC
  • Train designers on member / enterprise brands
• As a senior team member, mentor, collaborate and improve things around you:
  • Review and revise processes to ensure we are constantly improving and evolving
  • Mentor other PMs
  • Collaborate with sales and marketing to help them bring in the best clients with the right expectations
  • Find ways to improve SketchDeck and live our values.

Requirements:

• 5-8 years of project management experience in a creative agency or related organization
• Strong creative and design sense - you know what good looks like!
• Proven ability to solve problems creatively
• Experience seeing projects through the full life cycle
• Strong interpersonal and communication skills and extremely resourceful
• Proven ability to complete projects according to outlined scope, budget, and timeline
• Demonstrable problem-solving project management experience and skills
• Strong organizational, time management, and verbal and written communication skills
• Ability to manage multiple projects simultaneously
• Proficiency in Microsoft Office tools

**Benefits:

We pride ourselves on being a great place to work. By joining the team, you will get

• Salary range: $100,000 - 115,000 + incentive
• Health insurance (medical, dental, and vision)
• Stock options
• 401(k) with company match
• Fully remote working (that started pre-covid and will continue after!)
• Paid time off that grows with tenure
• Annual company retreat
• Computer hardware of your choice (up to $1500)
• $500 towards your office setup expenses
• To work with a talented team of designers, business people, and engineers!

About the Role:

The Head of Supply Chain will lead our end-to-end operations, including planning, sourcing, fulfilment, and logistics. Your primary objective is to get the supply chain operation to a point where it can scale comfortably with our ambitious growth plans. In doing so, you'll enhance our operating capabilities, optimize our processes, manage and improve our gross margin, ensure a consistent supply source, and oversee product initiatives from procurement and vendor management to logistics and distribution.

We are growing very quickly, and the global supply chain headwinds are strong - but it will be fun and challenging. As an early hire, you'll have the opportunity to significantly impact the business. You'll be a crucial member of our senior leadership team and report directly to the CEO of FOTP.

What You'll Accomplish:

You'll drive overall supply chain strategy and execution, both short-term and long-term, across supply, inventory, 3PLs, transportation, manufacturing, and project management, ultimately scaling and leading the team required to take Front of The Pack to millions of customers and build the most loved and trusted pet nutrition brand on the planet. This will include:

General project management

• Keep the wider FOTP team aware of timelines and expectations in physical product development progress and delivery.
• Anticipate delays and bottlenecks and feed those expectations into project planning across the business by managing and fostering good relationships with all key stakeholders

Managing Suppliers (including but not limited to...)

• Ensuring all our trademark licensing agreements (TMLA's) are in place and up to date with suppliers
• Ensuring all relevant non-disclosure agreements (NDA's) are in place with suppliers
• Ensuring all invoices are paid on time to and are accurate to maintain relationships and good payment history with suppliers (we have a finance team to support)
• Managing supplier relationships to keep pricing, minimum order quantities (MOQ's) and availability information up to date
• Ensuring all regulatory information correctly matches up with stock (CoA's, statements, data sheets) and label claims
• Ensuring our exclusivity agreement contracts are up to date and maintained
• In time, identify and build relationships with new suppliers to scope out new materials and feed that information into product development plans

Manage and execute PO's from start to finish (including but not limited to...)

• Accurate forecasting of all ingredient, packaging and fulfilment materials
• Accurate placing of PO's whilst ensuring seamless documentation and communication of up and coming costs to finance
• Chase and hustle up on deliveries and ensure timely delivery across testing, manufacturing and packaging partners
• Problem solving when inevitably stock becomes unavailable or is subject to delay
• Deploy technical solutions to reduce administration time and increase accuracy / scalability

Track stock level (including but not limited to...)

• Keep a close eye on stock level and flag when new stock and/or components needs ordering
• Keep in contact with suppliers for accurate lead times
• Keep stock tracker up to date with locations and levels of stock across multiple sites

Manage Co-manufacturers / Co-packers / Contract Laboratories:

• Ensure our third party contract manufacturers and packers are fully and accurately briefed on technical specs for testing, blending and packaging
• Project manage production from end to end whilst keeping all relevant stakeholders fully informed on what is going on where and when
• Coordinate activities across tight timelines to ensure no delays by being on the front foot in managing very busy contract manufacturers who need tight management
• Stay on top of communications with co-mans/packers to ensure accuracy and attention to detail are maintained throughout the process to avoid any errors that could result in lengthy delays
• Ensure testing at third party labs is carried out accurately and on time
• Work closely with R&D/Innovation team to qualify and test new materials and raws
• Stay on top of release (quarantine) dates for raw materials and finished goods

Manage third party logistics partners (3PL's):

• Ensure stock levels are maintained at 3PL's for pick and pack activities to continue uninterrupted
• Work with 3PL to ensure they are fully briefed on pack out procedures for all products new and old
• Anticipate and problem solve for delays (e.g. stock missing, wastage, damage and personnel issues)
• Optimize processes to ensure our service levels meet the needs of our customers and business

Margin management

• Own gross margin expansion strategy and execution end-to-end, driving sourcing, value engineering, distribution and opex initiatives.
• Develop and implement processes and system enhancements to reduce costs and improve operational efficiency, accuracy, and customer service levels.

New product development

• Work with leadership to advise and assist in the development of new products
• Help source suppliers and develop relationships with key industry figureheads in order to help in the development of new and innovative product ideas
• Confirm new suppliers with price, lead time, availability, and inventory projections
• Confirm new suppliers have a fully executed NDA's in place
• Manage expectations around lead times and product development
• Problem solve to help in developing options for bringing innovative products to life. This might include finding new contract manufacturers that work with niche materials, sourcing testing labs that work with specific niche ingredients, sourcing niche products to enable innovative product development.

Requirements

• 5+ years experience in supply chain roles, with exposure to sourcing, inventory management, demand planning, fulfillment, logistics and manufacturing.
• Strong preference for manufacturing, supply and sourcing background; experience with consumer product or food categories and co-manufacturers a plus.
• Experience in CPG omni-channel environment, including e-commerce and retail fulfillment operations; understanding of subscription business models a plus.
• Demonstrable competency in demand planning, purchasing, and 3PL management.
• Sense of urgency with bias for action. A high level of motivation, disciplined mindset and self-starting capability with proven track record in operating in small or mid-sized companies; entrepreneurial nature and experience working in fast-paced start-up environments a plus.
• Strong communication, teamwork, problem-solving and interpersonal skills with a proven ability to influence across functions and levels.
• Ability to use data and evidence to inform and influence decisions.
• Passion for health, wellbeing, dogs and/or animals a plus

Benefits

Working at Front of The Pack

• Being part of a small team means you will have the chance to really help shape the future of Front Of The Pack working closely with the leadership team and our team of world-class advisors.
• We are proud to be an equal opportunities employer and embrace ersity in our culture. We strive to create a happy and healthy workplace for the team.
• We promote a culture of flexible working - we're outcome/results driven & appreciate great people who have family lives too.
• We also offer a budget for personal and professional development as well as personal physical and emotional development.

More**info**...

• FOTP is based in LA and London.
• FOTP has raised over $15m of venture capital by Tier 1 VC's in Europe and the US.
• This role is open to those who wish to be fully remote working but will be US-based.
• This role will come with stock options.
• This role has a comprehensive benefits package associated with it.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), AST (UTC -4), NST (UTC -3:30)

Aha! is a very different type of high-growth SaaS company. We are self-funded, highly profitable, and 100 percent remote. We provide the world's #1 product development software so teams can build products that customers love. More than 600,000 product builders use our suite of tools which includes Aha! Roadmaps,Aha! Ideas, Aha! Create, and Aha! Develop. And they rely on our training programs via Aha! Academy to become product development experts. We are recognized as one of the best fully remote companies to work for, champion the Bootstrap Movement, and have given over $1M to people in need through Aha! Cares. Learn more at www.aha.io.

**

The Aha! marketing team is a highly collaborative group of experts across digital, communications, and product marketing disciplines. We work within North American time zones so we can easily meet live on video and achieve more together.

• We drive growth: Aha! does not have a sales team — marketing is responsible for increasing awareness and trial sign-ups.
• We give big effort: We work exceptionally hard and fast, constantly producing content that engages new customers and brings value to existing ones.
• We are curious:We seek to better understand our market, customers, and products so we can clearly articulate the unique value of what we offer.
• We have fun: We care deeply about our teammates, always making time to celebrate, support, and laugh with each other.
• We enjoy: We like what we do and we want you to love your job too. Learn more about The Responsive Method, our company values, and the generous benefits we offer.

**

The product marketing group within the broader marketing team is responsible for messaging the unique value of our products and services. We own a broad range of programs — from managing weekly go-to-market launches to producing live product trainings and tools for concierge support. We deliver high-quality content, such as educational guides to support our target use cases and best practice articles to help our customers get the most value out of our software.

We do our planning and collaboration in Aha! Roadmaps. We are power users of our own software, often providing feedback and suggestions for improvements that are shipped to customers too. We use Slack and Zoom for video calls. (Email? Rarely.)

**

You have at least four years of experience in product marketing at a SaaS company. And you are passionate about how sophisticated product development tools can help organizations work in a more productive way. You thrive on being a market, customer, and product expert — so you can communicate the value of your company's offerings with confidence.

You like to work in a fast-paced environment, where launches happen often — not once or twice a year. And you thrive on collaborating closely with cross-functional teams to achieve excellent results. You love honing in on the details and producing exceptional work for effectively marketing products and services.

**

We work on a broad range of marketing initiatives and programs. As Product Marketing Manager, your responsibilities will include:

• Managing weekly go-to-market launches, delivering high-quality messaging and screenshots that communicate the value of new or enhanced functionality.
• Producing excellent content for customers — such as guides, live trainings, video scripts, concierge tools, and best practice articles.
• Assisting with strategic initiatives and programs to drive new customer adoption and help existing customers get more value out of our software.
• Supporting the ongoing growth of new products and services.
• Working proactively to deepen your understanding of our market, customers, and product.

If the Product Marketing Manager role sounds appealing, we would love to hear from you. (A real human reviews every application.)

**

Everyone deserves to reach their fullest potential. We know that when we do work that matters with people we care about in a high-growth environment, we feel engaged and alive. And our goal is to help you do just that. We offer all the benefits you would expect and more, including profit sharing. The specific benefits listed below are reflective of what we offer U.S.-based hires. We also do our best to extend identical benefits to international teammates.

• Generous salary with annual profit sharing for all
• Medical, dental, and vision plans — for many teammates, we cover 100 percent of the premiums
• Up to 200 hours of paid time off a year to spend however you want
• 30 to 90 days of paid parental leave and five to 10 days of paid care and bereavement leave
• Up to $1,000 annually for third-party education, along with paid time off to immerse yourself in learning
• Aha! contributes a percentage of your total compensation each year towards your retirement

Our team

The Aha! marketing team is a highly collaborative group of experts across digital, content, and product marketing disciplines. We work within North American time zones so we can easily meet live on video and achieve more together. 

• We drive growth: Aha! does not have a sales team — marketing is responsible for increasing awareness and trial sign-ups.
• We give big effort: We work exceptionally hard and fast, constantly producing content that engages new customers and brings value to existing ones. 
• We are curious: We seek to better understand our market, customers, and products so we can clearly articulate the unique value of what we offer. 
• We have fun: We care deeply about our teammates, always making time to celebrate, support, and laugh with each other.
• We enjoy: We like what we do and want you to love your job too. Learn more about The Responsive Method, our company values, and the generous benefits we offer. 

Our programs

The content group within the broader marketing team is responsible for writing content that powers the growth of our company. We own a broad range of content — blog posts, educational guides, newsletters, social media, and other customer communications. We are deadline-driven and intensely committed to high-quality work.

We care deeply about understanding our customers and market. We aim to create content that is both relevant and refreshing. We embrace direct feedback and revision cycles — all in service to getting the content right. Our work is challenging and meaningful — we are always becoming better writers. 

We do our planning and collaboration in Aha! Roadmaps. We are power users of our own software, often providing feedback and suggestions for improvements that are shipped to customers too. We use Slack and GoToMeeting for video calls. (Email? Rarely.)

Your experience

You have at least seven years of experience writing about business, software development, innovation, and/or leadership topics. You want to work with people who love words, not jargon. 

You welcome feedback. You are resilient, nimble, and always willing to help others improve their content as well. You know that being an exceptional writer demands domain knowledge as well as critical thinking skills. And you are interested in communicating how sophisticated workflow management tools can help organizations be more strategic and productive. 

Your work at Aha!

We work on a broad range of marketing initiatives and programs. Your responsibilities will include:

• Delivering high-quality content within fast-paced production cycles
• Learning and contributing to the Aha! content style guide
• Peer editing and reviewing content from other writers and the broader team
• Working proactively to deepen your understanding of our market, customers, and product
• Managing or supporting initiatives that contribute to marketing and company goals

If this sounds appealing, we would love to hear from you. (A real human reviews every application.)

👋🏼 We're Nagarro.

We are a Digital Product Engineering company that is scaling engineering in 2022 in a big way! We build products and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (in 32 countries, to be exact). We're looking for a full-time Software Engineer to join our Digital Ventures business unit that brings our incredible software product experience to larger companies like Verizon, Google, Twitter, Sony, L'Oréal — and we do this all with a fully remote team. That's where you come in. We are growing our team of Product engineering experts, and we're looking for people who share our passion for building software people love.

Requirements

As a Senior Software Engineer you will be expected to be a full life cycle engineer, and also perform peer code reviews and work collaboratively with your team and across teams to drive initiatives/features. This is a hands-on position where you will do everything from designing and building components and cutting-edge features to formulating strategy and direction within the project. You need to not only be a top developer with solid programming skills and a stellar record of delivery but also excel at communication and customer obsession. You are expected to be independent yet collaborative ensuring that your deliverables fit into the overall team's commitments.

We're looking for

• 5+ years of professional programming experience with a proven track record of on-time delivery
• In-depth knowledge of Java and related web frameworks
• Experience with relational data storage such as PostgreSQL and SQL Server
• Working experience with Microservice architecture
• Demonstrable skills in analytic computing and algorithms
• Demonstrable understanding of advanced programming concepts such as multi-threading, memory management, and query processing
• Passion for finding and solving problems
• Excellent communication skills, proven ability to convey complex ideas to others in a concise and clear manner

Good to have

• Experience with performance tuning, bottleneck analysis, and resource usage monitoring
• Experience working on and/or with containerization technologies such as Docker, and Kubernetes
• Experience with cloud platforms (public or private) such as Azure, Google Cloud, AWS
• Experience with Distributing Processing
• Familiarity with probabilistic and stochastic computational techniques
• Experience with data access and computing in highly distributed cloud systems
• Prior history with agile development

Description:

Paymentology is the first truly global issuer-processor, giving banks and fintechs the technology, team and experience to rapidly issue and process Mastercard, Visa and UnionPay cards across more than 50 countries, at scale. 

Our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence and richer, real-time data, set us apart as the leader in payments.

Paymentology’s People Team is the heartbeat of our company: finding and hiring our awesome Paymentologists all around the globe, making sure that they’ve got the support and guidance needed to grow, and keeping all of our team members connected no matter how many time zones they have in between.  

As a Global Recuiter at Paymentology you will play a critical part in our People & Talent Acquisition team to hit aggressive hiring goals in pursuit of increasing our teams across the world. 

**What you get to do:

In this role, you will be recruiting for our fast-growing teams, working closely with engaged hiring managers across Paymentology. You will drive outcomes, and this sometimes means making hard decisions or respectfully challenging other points of view. Thus, we expect you to be organised, adaptable, and a strong communicator.  

You will be tasked with actively sourcing for top talent and being the main point of contact for the candidates. 

We believe that our hiring teams should be integrally involved in the hiring process, afterall, they will be working with the new Paymentologist. In your role you will also: 

• Guide and coach everyone involved in the interview process to make sure we offer an excellent and aligned experience to all our candidates, reflecting our Paymentology culture. 
• Be the ambassador of our culture by reflecting it in every step of the recruitment process. 

**

_

• Have 6+ years of experience of recruitment experience (generalist and/or tech). 
• Be a proven strategic sourcer and closer (track record with sourcing, recruiting and closing (unique) technical & product talent) 
• Develop creative recruiting strategies and build ersity into your recruiting and sourcing strategies, and consistently deliver results against niche job profiles. 
• Be an ambassador, you represent yourself and Paymentology with integrity and courtesy, both internally and externally. 
• Prioritise effectively across competing demands and maintain responsiveness, business focus, integrity, and sound judgment. 
• Anticipate challenges and proactively work to eliminate them through collaboration and analysis. 
• Be comfortable working in a high autonomy environment. (We will support you and collaborate with you, but you must be able to work independently). 

_

• Experience in a high growth environment supporting multiple hiring teams. 
• Personable, authentic, collaborative with a high level of candour. 
• Ability to work in a geographically distributed team. 
• A real drive to succeed, and a passion for taking on new challenges and making them your own. 

This is a remote contractor position; flexibility is key as our talent acquisition team is spread out over the globe. 

**What you can look forward to:

At Paymentology we value making a difference to the lives of the people who work for us and who live in the communities where we operate. You can look forward to working with a erse, global team where Paymentologists at all levels play an important part in our global mission to advance the world through payments and make a difference on a global scale. 

When applying the email must include CV attachment in doc, docx, pdf or rtf format only.

Description:

Paymentology is the first truly global issuer-processor, giving banks and fintechs the technology, team and experience to rapidly issue and process Mastercard, Visa and UnionPay cards across more than 50 countries, at scale. 

Our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence and richer, real-time data, set us apart as the leader in payments.

What you get to do:

In this role you will be assisting the Paymentology Talent Acquisition team and Hiring teams in scheduling video interviews for candidates at various stages in the selection process, across 14+ different time zones.

Interviews will be scheduled through our applicant tracking system (ATS), but you will be also using Outlook, Slack and Zoom for communicating with the Hiring Teams, to develop an organized schedule while balancing both interviewer and candidate availability.

You will be interacting closely with candidates, recruiters, interviewers at all levels in the organisation, to ensure a seamless interview process.

What it takes to succeed:

• Fluency in English – both speaking and writing 
• Experience in start-up environment 
• Excellent attention to detail, organization and accuracy skills 
• Ability to schedule appointments and interviews across multiple time zones and locations 
• Strong customer focus 
• Ability to multi-task with accuracy in a fast-paced environment and flexibility to deal with changing schedules and priorities 
• Ability and interest in working with remote team members and hiring manager 
• A strong sense of urgency and follow-through 

It is very important for our Talent Acquisition team to have a team member in this role who is flexible, comfortable and happy in the role of the interview scheduler for a few years. This is crucial for the good functioning of our team.

The role would be ideal for someone who is currently pursuing further/auxiliary education and/or who is comfortable staying in this role for some time. Please note this is a low stress position. 

English is our company language, so it is important that you can communicate fluently. This is a full-time, remote contractor position and we are looking for candidates in Europe. Whilst we are primarily a remote first company, sometimes due to the nature of the work and specific department requirements, the need to cover specific hours may arise. For this particular role, we are looking for someone to cover 9am - 3pm CET. 

What you can look forward to:

At Paymentology we value making a difference to the lives of the people who work for us and who live in the communities where we operate. You can look forward to working with a erse, global team where Paymentologists at all levels play an important part in our global mission to advance the world through payments and make a difference on a global scale. 

When applying the email must include CV attachment in doc, docx, pdf or rtf format only.

Who we are

Giant Propeller is a holistic digital marketing agency whose mission is to grow the emerging brands of tomorrow.

Acting as a client's marketing department, GP’s team of growth specialists provides full-service expertise in handling all marketing duties and business challenges. Giant Propeller paves the way and does all the work that comes with running and growing an online business, removing the need to wear many hats, and allowing clients to refocus on their master vision.

Saying Giant Propeller is simply a marketing agency would be a dramatic understatement; from brand strategy to producing world-class creative, and deep comprehension of all technologies and business operations, we are a relentless solution for accountable growth.

Giant Propeller immediately expands our client's ability to capture more market share.

Life at Giant Propeller

Although we’re fully remote, we stay connected, engaged, and informed, thanks to technology such as Slack, Google Meet, and Mavenlink. We’re a small but mighty team, with people in 6 states, 7 countries, and 4 continents.

We’re informal but professional. We love innovation and continuous learning at all levels so we stay highly engaged and better able to service our eclectic range of clients. We like to celebrate wins — no matter how big or small — and we’re big on peer recognition and collaboration.

Plus, unlike some companies, we actually encourage work/life balance and strive to support our employees’ mental, physical, and emotional well-being. We want people to be able to rest, rejuvenate, and relax so they’re able to do their best work.

**

We are looking for a talented & experienced Paid Social Manager to take the lead with our media buying & optimization activities on social media platforms. Your main duties will include launching and optimizing paid social advertising campaigns, running experiments across the funnel, regular performance reporting, and working cross-department to collaborate on new initiatives. Ultimately, you should be able to find new and innovative ways to increase revenue and meet client goals. You will be at the center of driving growth for the emerging brands we service.

Responsibilities

• Work closely with the Senior Growth Marketing Manager to execute on campaign strategy across paid social channels including (but not limited to) Meta Ads Manager (Facebook & Instagram), TikTok Ads, LinkedIn Ads, Pinterest Ads, Twitter Ads, Snapchat Ads, and Reddit Ads.
• Lead paid social audits for new and existing clients to identify areas for improvement.
• Own the development, implementation, and management of marketing campaigns across various clients and marketing channels, each driving toward unique growth goals.
• Optimize the performance of paid social campaigns based on defined KPIs by testing new Audiences, Keywords, Demographics, Bids, Budgets, Ad Placements, and more.
• Provide in-depth weekly reports to both internal and external stakeholders that clearly articulate insights and opportunities for each campaign, target, creative, etc.
• Liaise with media channel owners, creative team, platform/vendor partners, and key marketing stakeholders to implement best practices across paid social using client’s first-party and third-party data to inform decisions and structure campaigns.
• Be a student of media and stay on top of advertising trends, understanding ways to apply learnings to benefit our clients.

Requirements

• 2-3 years of experience as a Paid Social Advertiser managing $50k+ monthly budgets
• B2C/eCommerce experience is required. B2B experience is a plus.
• Mastery of Meta Ads Manager (Facebook & Instagram), TikTok Ads, and LinkedIn Ads is required. Experience with Pinterest Ads, Twitter Ads, Snapchat Ads, and Reddit Ads is a plus.
• Proficiency in Microsoft Excel / Google Sheets mastery (Pivot Tables, Vlookups, etc)
• Fluency in English (speaking, writing, reading)
• Bachelor’s degree in Marketing or a relevant field and/or equivalent work experience

Our ideal candidate…

• Is highly data-driven with an affinity for driving testing strategies (funnel analysis, AB/multivariate testing, etc.)
• Loves to be creative in how they craft advertising campaigns that engage, inform and motivate
• Knows how to crush it both as an inidual contributor and collaboratively with a team
• Communicates well, is confident in their approach, and can build trust and credibility with clients and at all levels of the organization, including executive and C-level
• Stays up-to-date with the latest trends and best practices in paid social advertising

_

Time zones: EET (UTC +2)

SugarCRM is looking for a Release Manager to help us ship next generation of CRM solutions. This role is responsible for delivery of cloud-based product releases. 

You will ensure success of our program in running current day-to-day release activities for cloud products.  You will be part of the team responsible for planning, building, maintaining and operating release delivery that supports all product releases.  

**Only candidates local to, and authorized to work in Romania are being considered at this time**

**

• Drive discussions to define and communicate release milestones, scope, scale and cross team dependencies. 
• Collaborate with team to manage scope, risks and dependencies, and quality of the releases.  
• Perform issue tracking and facilitate resolution.  
• Create required release artifacts in Confluence for each release.  
• Manage and coordinate release deployment and provide status. 
• Manage release versions, stories, and bug tracking in JIRA 
• Act as a gatekeeper for delivery into production by adherence to milestone, monitoring and tracking progress of scope and changes targeted for each release. 
• Work with engineering and QA team to support setting up test environment 
• Work with Support and Operation teams to ensure operational readiness 

**

• 3+ years of software release management experience  
• Good communications and presentation skills. Able to communicate technical issues effectively to the team 
• Experience in Agile Scrum methodology 
• Hands on experience in tools like JIRA and Confluence 
• PMI or equivalent certification is strongly desired (but not mandatory) 
• Bachelor’s degree preferred.

We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable; and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role, and we encourage you to apply if your experience is close to what we’re looking for. We also know that ersity of background and thought makes for better problem solving and more creative thinking, which is why we're dedicated to adding new perspectives to the team.

Benefits and Perks:

Beyond a stellar work environment, friendly people, and inspiring work, we have some sweet benefits and perks:

- Private medical and vision benefit coverage

- Health &Wellness Reimbursement Program

- Educational Resources - Career & Personal Development Program

- Attractive salary package

- Flexible work hours

- Meal tickets

-Football Team

-We are a merit-based company with many opportunities to learn, excel and grow your career!

Looking for a person to answer phones, follow up and schedule jobs for our handyman service.  There will also be some research on pricing or sourcing different materials.  Some knowledge of basic construction would be helpful, but is not necessary.  Calls and requests must be responded to within 24 business hours.  You will need to be available Monday - Friday from 8am to 5:30pm Arizona time.

Position is for $12 per hour.

**The Role

**In the Retail Ads Account Manager role, you are able to work with multiple clients while having a direct impact on them achieving their business goals. You’ll be responsible for providing strong strategic recommendations to your clients while fostering clear and consistent communication on a day-to-day basis. If you enjoy producing a wow factor, being thought of as a strategic partner, and growing accounts to their full potential — this may be a great fit for you!

What We’re Looking For

• Proven experience providing strategic recommendations to eCommerce and Retail Ads clients across multiple platforms
• Exceptional presentation skills, leveraging data to provide strategic consulting on complex strategies. You drive solutions to business problems.
• Not just strong communication skills, but a desire to assist people and provide value with every interaction.
• Analytical mindset, able to digest large sets of data and produce recommendations.
• Experience successfully managing multiple clients across different platforms including, but not limited to Amazon, Wayfair, Instacart, Criteo, etc
• Passionate about digital marketing and all things retail ads.

**About Us

Discourse is a global company with a product that is 100% open source. Our team is 75 people and growing. We’re transforming the online community space. Our product powers a substantial segment of successful online communities, with >30,000 Discourse instances globally. We have thousands of paying customers, with a growing number of Fortune 500 companies on our list, alongside many leading players in the fast-growth technology, gaming and blockchain/web3 space

**About the job

**We’re searching for an enthusiastic Sales Development Representative to join our team and support our growth. Our ideal candidate is a highly motivated deal-maker who loves talking to people. 

Your responsibilities will include:

• Managing inbound sales leads
• Contacting existing customers with upsell opportunities
• Generating new leads via outbound campaigns
• Coordinating pre-sales resources throughout the sales cycle
• Consulting with prospects to determine the best solution for their specific needs
• Discovering and communicating customer requirements to the engineering and customer success teams

We’re looking for someone who:

• Has 1-3 years of experience in enterprise software or SAAS sales
• Experience developing and leading prospects by understanding and solving specific business issues
• The ability to “drive a deal” and go beyond relationship management
• Outstanding leadership, relationship building, and influencing skills.
• A knack for implementing processes, technologies, and solutions for a fast-paced environment
• Excellent communication skills whether it be on the phone, on instant messaging apps, video conferencing, email, or speaking in front of large groups
• An overwhelming level of enthusiasm for building relationships and delivering on promises

At Discourse, the ability to communicate well in writing is paramount. We use our own software, Discourse, for most communication and most of your interaction with customers and team members will be in writing. In order to live these values, we look for folks who are:

• Detail-oriented, proactive, and organized
• Able to make decisions quickly and communicate effectively
• Work well independently and remotely
• Kind to their co-workers
• Highly driven with an execution focus and a strong belief in our mission to make the internet a better place

While not a necessity, prior experience with open source software or community management is an advantage

**

We believe that high-quality benefits make our team more effective. We’ve been thoughtful about our benefits package which includes a completely flexible schedule, 5 weeks of vacation per year, funding for a co-working stipend, and much more!

Our Salary Framework is location and experience based and we’re happy to provide a range up front. We also give every employee a stake in the success of the business, regardless of seniority or role. All full-time employees are eligible to receive equity options in the company as part of our equity incentive program.

Lastly, we believe in having a welcoming workplace where people with erse backgrounds and cultures can create something great together. We encourage you to apply, even if you don’t meet every qualification! Apply by sending a cover letter and resume to [email protected]. Please list your location in order for us to share salary information.

Hey there!

We're a community marketing agency and we're looking to partner with a Reddit Marketer to help grow our clients' brands.

Let's e in with some background...

We sell growth packages for technology companies in the SEO and virality industries.

Our services range from backlinks and written-for-you blog posts to done-for-you Reddit and Quora marketing. We're working on new innovative services all the time, from ProductHunt launch kits to new ways of driving traffic.

Our clients love us because we're affordable, we guarantee results, and our customer success team is always around to help. Not to mention the services are one-of-a-kind.

Here's what you'll be working on in this role... 

2. You'll research and find subreddits that are a match for a client. You gotta be creative here. Naturally, you'll have to make sure the posts don't break any subreddit rules.

3. You'll draft and propose posts on Reddit that'll help the client achieve their goal. Sometimes it's YouTube views, sometimes it's website visits. The goal when drafting a post is to avoid any kind of self-promotion or spam filters.

4. You'll work with our Reddit Marketing team to actually launch the campaign. We've got Reddit accounts that we can use for adding comments, upvotes and so forth. We'll give the post the best chance for success.

5. And voila. That's kind of it. We're always working on new services and products so you'll have a lot of flexibility in terms of what you're working on.

A great applicant will...

- Have extensive experience marketing across Reddit. With a portfolio of examples of the kind of promotions they've done.

- A strong background in Digital Marketing in general

- Be a native (or 100% fluent) English speaker

- Be super organized

At first, you will start with a training period to get acquainted with our processes and systems. As you get your footing, you will transition into full-time work

Our team culture is fun and fairly laid back. We're always working on new initiatives and projects, which keeps our hands full at all times.

If you think you'd be a great fit for this role, please fill out the below application:

https://form.asana.com/?k=gFQRn6ek7MrJifuwgP3kTw&d=1104710540939302

Looking forward to meeting, and working with you!

Dimitry |

CEO @ Soar

What We Do

Overleaf builds modern collaborative authoring tools for scientists — like Google Docs for Science. We make an online, real-time collaborative editor for papers, theses and other documents written in the LaTeX markup language.

We have over ten million registered users from around the world and over 400,000 people use our platform each day. Our company is scaling up and we are looking for a Product Manager (Technical) who can take the lead on one of our core product areas.

We were recently recognised as one of the UK's top 100 fastest growing businesses and as the Best SaaS for Nonprofits or Education in the 2020 SaaS Awards Program. We're part of the Digital Science family of science, health and ed-tech companies.

The Product Team

We are an interdisciplinary team made of product managers, UX designers and data analysts. We are a relatively new team, with most people joining in 2021, and small enough that everyone has a few hats to wear, but large enough that we have experts who can guide the rest of the team in their area, such as User Research, User Experience or Analytics. Some of us come from a teaching background, marketing, engineering, QA and more disciplines, which gives the team its unique flavour. Our mission is to explore the future of Overleaf through data, design and research.

Your New Role

As we expand, we are growing the product team to let us have owners for each of our core areas, namely Editor, B2C growth, Institutions and Enterprise. For this reason, we are now looking to hire an experienced Product Manager who can lead our discovery and development initiatives across one of these areas. You will take ownership of researching, understanding and delivering value to our users, enhancing their workflows for both our hosted SaaS and on-premises solutions. As part of a Product Trio (Product, UX, Engineering - plus others), you will map opportunities using product discovery methods and shape your own roadmap and KPIs. You will lead on projects related to your area of expertise from start to finish. This will usually involve:

• Understanding user needs:
  • Carry out primary research to understand users and their pain points, identifying opportunities to address them.
  • Nurture and grow our rich database of user insights, mining data as needed and present it to stakeholders in various contexts.
  • Based on research insights, formulate hypotheses to be tested with a variety of qualitative and quantitative methods.
• Shaping and developing solutions:
  • Shape a vision, define the problem and align the team with clear goals, objectives and user stories.
  • Map and test assumptions with a variety of qualitative and quantitative methods.
  • Distil existing user research data to support the team in making the right decisions.
  • Work closely with UX designers, data analysts and engineers throughout the release process, from shaping to building, testing and releasing.
  • Clearly define measures of success for A/B testing, balancing the need for accuracy with shipping value to users quickly.
  • Recognise and celebrate success regularly when things go well, while fostering a growth mindset when things don't go so well.
  • Lead and facilitate planning sessions with your team to prioritise work, often applying decision-making frameworks (e.g. RICE).
  • Keep other stakeholders informed as progress is made, through regular demos, Show & Tells and presentations.
• Understanding the Business. You will specifically own the relationship with a core department (e.g. Sales and Account Management teams for the Institutional/Enterprise core area, or Marketing for our B2C Growth area):
  • Develop and manage a solid product roadmap for your core area.
  • Map opportunities and manage input from your stakeholders to enhance our offering on an ongoing basis.
  • Clearly communicate our roadmap and product changes in advance of their launch and help them manage communications to customers.
  • Take part in customer onboarding sessions, webinars and/or sales negotiations and use these opportunities to conduct user research.
• Work closely with other departments to:
  • Help them access and understand product information (e.g. releases for our On-Premises product, key features, product roadmap).
  • Explain technical dependencies and how they may affect our roadmap.
  • Help them access product data/metrics that can provide useful insights for their departments.
  • Bring the user perspective in meetings and engage stakeholders with our continuous user research efforts and insights.
• Strategy and planning:
  • You will input and contribute to the main product roadmap and take part in planning meetings on an ongoing basis.
  • You will develop a set of strategic goals and KPIs for your core area on an annual basis, updating stakeholders on progress throughout the year.

This year, we are excited about:

• Having launched our most popular feature yet, a way to detach the PDF view in another window, which allows users to work on multiple monitors.
• Relaunching our core editor in CodeMirror 6 for improved functionality and accessibility.
• Enhancing the collaboration experience on our product to make it even more compelling for inidual users and Enterprise teams. We are currently testing assumptions around shared spaces.
• Collaborating with more partners to enhance the editing experience through new technologies.

We also got excited when our UX team won a prestigious award for delivering a seamless integration between Overleaf and ShareLaTeX: https://www.overleaf.com/blog/congratulations-to-p...

How We Work

Overleaf is remote-first — all staff work remotely and this is part of our values. We also have an office space in London for those that want to use it, and when the pandemic settles down we'll again get the whole team together in London a few times a year for face-to-face time.

Our core hours for meetings are 2pm-5pm UK time; we try to schedule all team meetings during this time, including daily 10-15 minute standup calls and biweekly company update calls.

We always collect user feedback to inform our work. We have UX professionals on our team, and we run surveys and user interviews on a weekly basis to inform our Product Discovery process. You can read more about how we introduced these methods in this blog post.

We have a flexible roadmap that we review quarterly, which includes regular user-facing releases. Our Product team works closely with everyone in the company, often as part of a Product Trio (Product, UX, Engineering, with other departments as needed) to understand every aspect of how we can best deliver value to our users. Our roadmap also includes initiatives driven by staff and quarterly hackathons to keep our learning fresh.

**How We Hire

The stages in our hiring process are typically:

1. We ask you to submit a CV and a cover letter stating why you would like to work for Overleaf.
2. We will aim to update you on the status of your application within two weeks from when we receive it.
3. We'll follow up by email (or sometimes schedule a phone call) with any questions we have about your application, usually around logistics, your ambitions and your expectations about the role.
4. We'll schedule a more in-depth interview, which is typically followed or combined with a practical assignment. For the practical, you'll have the option of either completing a homework assignment, which requires about one hour of your time before the interview, or doing an exercise during the interview, if you prefer. The exercises are practical in nature, and you can use Google, etc., and ask us questions.
5. We may ask you to attend a second, shorter, interview with our Founders.
6. We'll make an offer. We usually interview in batches, so there may be a short delay while we interview other candidates, but we will try to keep you informed throughout the process.

If you have a deadline, please let us know in your application, and we will try to be accommodating.

**Who You Are

• Experienced in Product Management as a discipline. You can switch from managing demanding stakeholders to resolving technical trade-offs with the Engineering team, always bringing the focus back on our long-term vision and delivering user value.
• Technical. You are familiar with LaTeX or willing to learn about LaTeX and its use within academia and industry. You also understand the difference between a SaaS product and its on-premises counterpart, including their underpinning technologies, e.g. Docker.
• Commercially minded. You have commercial experience within a B2C SaaS product and/or Enterprise. For example, you are able to read user research insights through a commercial lens, with a view to grow the business while shipping value to users.
• Empathetic. You are curious about people and their stories. You are able to understand user and stakeholder needs, while still being able to push back or negotiate as necessary.
• Data-driven. You enjoy finding ways to measure success and dig into data to make decisions. Whether it's from a survey, a database or a user interview, you are comfortable drawing insights and presenting them to your stakeholders.

Self-motivated. You are a natural at making plans, keeping people aligned along the way and thrive when you see a vision come to life.

Requirements

We require that you:

• Have a minimum of 3-4 years of relevant experience.
• Will work for us full time.
• Will usually be available in our core hours, 2pm-5pm UK time.
• Are based in the UK, EU, US or Canada.

Benefits

• Remote and flexible working.
• Salary £50k-£75k per year depending on experience.
• You would join a small, dedicated and growing team.
• We're substantially (around 80%) open-source, so your work will often be on open source code.
• We organise company and team meetups several times a year for valuable face-to-face time.
• We'll provide a new Mac, PC or Linux laptop, along with a stipend for other equipment.
• We provide a training budget and allocate time for training; many of our developers choose to attend relevant industry conferences or buy training materials.
• We run regular remote hackathons to keep learning and experimenting.
• We run a weekly internal seminar series with short talks from staff about their work or personal projects, new technologies and techniques.
• Additional benefits package varies by country. Please ask us.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Time zones: SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3), AST (UTC -4), FKST (UTC -3), CEST (UTC +2), BST (UTC +1), JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4), CVT (UTC -1), WAT (UTC +1), SAST (UTC +2), EAT (UTC +3)

Our goal in support is to help clients succeed. We are hiring support experts for WPML team. You’ll troubleshoot problems and help clients use our products. You’ll be working closely with other supporters, with the development team, and with the documentation team.

**Being an OnTheGoSystems supporter is about helping people.

We work hard and have fun together. We are offering work from home with a very strong team of supporters and developers. Our support team is ided into smaller teams within similar time zones, where supporters can consult and help each other.

You will be replying to questions from clients, debugging issues, looking at configurations and code lines, talking to other team members and escalating issues or features to our development teams.

You will, of course, need to know WordPress inside out including templates, taxonomy, custom post types, and more, and it would be a nice plus if you have some experience with our products (WPML & Toolset).

It’s important to be a good team player, an excellent communicator, to be creative, straightforward and honest. 

You do need a reliable strong internet connection (we have calls daily) and self-discipline, especially when you are almost done but there’s a client reporting an issue that needs debugging.

We are looking for people who know what GIT, WP Loop, PhpStorm, Taxonomy and .MO files are, and if they don’t are very happy to learn! We are constantly teaching ourselves new technologies and workflows and we have an intensive training program both for newbies and experienced supporters. Above all, we are looking for people who just love helping others and get satisfaction from resolving problems.

**

– At least 2 years of proven experience in a Technical Customer support role

– Experience building websites using WordPress

– Excellent English skills (both written and spoken)

– Outstanding problem-solving skills

– Being able to work one day over the weekend (not a must-have but a huge advantage)

**

This is a 100% remote position. Candidates must be self-motivated, focused, and organized to succeed.

• Be part of a team of smart, self-driven iniduals.
• Get a full-time and steady position.
• Meet and collaborate with team members across the globe.

**

• A generous home-office setup budget to create or improve your workspace
• A yearly scholarship
• Kindle device and access to our library
• Paid holidays

We come from all around the world, from many different cultures, speak dozens of languages, and make beautiful products. We invite you to become part of a special team!

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2

Please do not apply if you are not based within the timezone of UTC−6: to UTC−5 (EST and CST), as we will be unable to consider your application. While this is a remote position, we can not consider candidates that are not based in this region. You can find a detailed explanation in our Recruitment FAQs.

At Hotjar, we’re creating Product Experience Insights software for digital product teams. We help show how users behave and what they feel strongly about, so product teams can deliver real value, fast.

Reporting to Hotjar’s Legal Team Lead as part of our Compliance ision, you’ll focus on Sales enablement, contract, and procurement projects. You’ll communicate daily with internal and external customers, and lead and participate in legal projects spanning different areas of law. You’ll use your legal skills and commercial acumen to help Hotjar’s Sales and Support teams support customers and negotiate vendor agreements. You’ll be part of a team that focuses ruthlessly on being a business enabler.

Working alongside other legal and compliance team members, and external counsels, you’ll draft, review, advise and update contracts, terms of service, external and internal documentation, answer customer queries, and more to enable us to reach our vision. 

**

• Provide best-in-class legal support to Hotjar’s customers and internal team members.
• Review and negotiate legal documents (vendors, sales and partnership agreements, terms of service, NDAs and Data Processing Agreements, addendums, etc.).
• Provide legal advice to executives and team members on a wide range of legal topics.
• Work with external legal advisors to manage Hotjar’s legal risks and ensure compliance with state and federal laws.
• Implement internal processes for managing Hotjar’s legal workflows and record-keeping, and generally to improve efficiencies and comply with Hotjar’s contractual obligations.

**

• A J.D (or equivalent) legal degree with a license to practice law, having wide-ranging experience practicing law in-house, ideally in the SaaS industry.
• Significant experience with standard contractual or business agreements in the US together with strong negotiation, risk assessment, and collaboration skills.
• A business enablement approach to addressing customer legal matters and contract reviews.
• Experience with data privacy regulations and best practices. 
• Desire to work in a respectful, transparent, and collaborative work environment, following Hotjar’s company values, culture and ways of working.
• Must submit to a background check confidentially processed by our third-party. 

Compensation Range:

The budgeted compensation range for this role is $95,000 to $125,000 annually, where the offer typically falls in the range of $105,000 to $110,000. Our ranges are established after performing market research but the specific compensation amount of the offer will be determined based on relative experience, skills, and equity across the team. We encourage all candidates to read our Recruitment FAQs to further understand our approach to compensation and how we structure our contracts.

In addition to the monetary compensation, we provide all team members with an assortment of unique and popular perks valued at more than €10,000 a year, plus stock options and 40 days of annual leave. These have been chosen to reflect our values and ideals, be it encouraging constant learning with our Personal Development Budget, a great work/life balance with the Holiday Budget, or a happy, healthy team with our Wellbeing Budget.

Here at Hotjar, we welcome team members of all backgrounds, identities, and experiences. Working with respect is built into our core values: we are honest, tolerant, and inclusive. We celebrate the uniqueness and strength found in ersity. We all commit to creating a safe working environment and are allies to those less privileged. And we fully believe that living by these values helps us to make our company, and our product, better.

👉 The Basics

Lemonpie is a full-service podcast PR company that specializes in securing our client's guest interviews on podcasts that are already speaking to their target audience. 

We're also not your standard PR firm. We guarantee our results & never, ever, take the "spray & pray" approach. 

Our team is the very best at what they do and we may or may not be having a bit too much fun building this thing together. 

**

• Founded: 2016 
• Employees: 10 (a small team doing big things) 
• Growth: Last year alone, our revenue doubled & clientele grew by over 30% ● Location: Fully distributed 
• Brands we've worked with: HubSpot, FreshBooks, Four Sigmatic, Doist

Role:

• Primary purpose: Conduct outreach for client Podcast Tours 
• Schedule: Full-time & flexible 
• Location: Fully remote, live & work anywhere within the U.S. 
• Time off: Unlimited PTO with a mandatory 3 weeks off per year (not including the ~15 holidays we're closed for throughout the year) 
• Other cool perks: An additional $1200/year remote work stipend, a generous parental leave policy, team performance bonuses, and an achievable growth trajectory for every role within the company. Oh, and we're awesome. 

🍋 The Team

We feel it’s crucial to understand the part you play in any team you join, as well as the other roles within it. 

With that in mind, here’s how our Public Relations team (which we call our Talent Relations team internally, so don’t let our LI profiles confuse you!) is structured:

• Head of Public Relations - Reports to the CEO. Leads the entire PR team, including each role listed below, and is responsible for all overarching team strategies, processes, metrics, etc. Also the only role in which there will only ever be one person occupying. All other PR team roles will multiply as we grow. 
  • 👏 Meet Arlie. Her smile is almost as big as her work ethic. 
• Public Relations Director - Reports to the Head of Public Relations. Oversees up to 4 Public Relations Managers, 1 Public Relations Associate, and 2 Scheduling Coordinators, while aiding in client strategy & reporting. 
  • 👏 Meet Olivia. Her perfect hair doesn’t hold a candle to her PR expertise. 
• Public Relations Manager - Reports to the Public Relations Director. Primary person responsible for 4-5 client accounts with support from the PRD for strategy, the PRA for pitching, and the Scheduling Coordinator for scheduling & prep material. 
  • 👏 Meet Adrienne. Known for sharing the best TikTok’s & her world-class follow-ups. 
• Public Relations Associate (this could be you!) - Reports to the Public Relations Director. Aids in pitching efforts for up to 16 clients as needed. 
  • 👏 Meet Danielle. Pickleball pro & pitching master extraordinaire. 
• Scheduling Coordinator - Reports to the Public Relations Director. Schedules bookings & creates prep material for up to 8 clients. 
  • 👏 Meet Tiffany. Animal lover (especially otters) & professional napper. 
  • 👏 Meet Ashley. Proud model of anything leopard & future Iron Chef contestant. 
• Client Experience Manager - Reports to the Head of Public Relations. Is responsible for all client onboardings, as well as client milestones, personal celebrations, etc. 
  • 👏 Meet Megan. Queen of organization & wower (it’s a word) in…everything.

💪 What You'll Do

Our Public Relations Associate role exists to aid in providing clients with a successful Podcast Tour via pitching and relationship building. 

Here’s a brief breakdown of how you’ll achieve that:

• Pitching - Crafting & sending compelling (& personally tailored - we never take the spray & spray approach) email, video, and social media pitches to podcast hosts to secure guest appearances for our clients on their shows.
• Relationship building - Build trust with hosts by ensuring you understand the premise and goal of their show and that any client you pitch them would genuinely add value to their listeners. 

✅ Requirements

Qualitative:

Other people might call these soft skills, but we don’t believe there’s any such thing. Instead, we call these our People Pillars, because no one gets in without them. They’re not a dusty list of “nice to haves” we keep in our metaphorical basement, only to pull them out when we’re hiring. 

They’re part of the living, breathing organism that is our culture and we don’t risk negatively disrupting it. For anything. Ever. 

Not for 20+ years of experience. Not for mind-blowing industry connections. Not for a proven track record of doing every last thing we do as a company with 100% success. Not even for a hand-written referral from Tim Ferriss (we mean it, sorry Tim). 

Nothing. 

That’s why we place an even higher level of importance on our qualitative requirements than our quantitative (which are still very high). 

With that, if you can’t honestly see each one of these traits within yourself and are confident they would shine through to us via your written & verbal communication with us, we ask (in our kindest, most gentle voice), that you come back and visit us when you can. 💛 

• Kind - Speak and act kindly, regardless of the situation. 
• Empathetic - Able to authentically put yourself in the shoes of clients and teammates. 
• Vulnerable - Able to share those “crazy” ideas, respectfully speak up when you disagree with an approach the team or company is taking, and share when you’re going through something personally challenging so we can support you. 
• Funny - We’re a company run by young, talented, and fun iniduals. If you don’t laugh at a good meme, get sarcasm, and have an easily identified sense of humor (even if it’s different than anyone else’s on the team) we may not be a great fit.
• Personable - Clients and team members would enjoy communicating with you. Never, ever, under any circumstances, are you even remotely coarse in your written or verbal communication. 
• Proactive - You look ahead to stay ahead of possible challenges & take action before you have to and without prompting. 
• Resourceful - Wouldn’t ask anyone something you could Google. 
• Over-communicative - Responsive & engaged. Enjoys speaking to both clients and team members. Provides clients, their team, & the leadership team with status updates as needed. 
• Organized - You would honor and improve organizational systems currently in place, keep to-do lists up to date, and manage your time effectively. 
• Trustworthy - We would never have to wonder if you’re working when you say you are, you’d never dream of sharing any inside intel, and you’re always transparent about mistakes. 
• Accountable - You own your work for better or worse, meet deadlines, etc.

Quantitative (Non-negotiables):

• 6+ months of pitching experience - You’ve run point on conducting outreach (this could be to media outlets, community organizations, etc.) on a regular basis. 
• 6+ months of project management experience - You’ve been in charge of keeping at least 1 kind of project management platform (Asana, Trello, Basecamp, etc.) up to date on a daily basis. 
• 6+ months working with GSuite - You’ve regularly used GSuite tools. Specifically, GMail, GCal, & GDrive. 
• General PR knowledge - You see, understand, & truly believe in the value of PR in the modern marketing sphere. You’d never recommend an ad over good content, write a cheesy CTA, or see adding value to someone’s life or business for free as a waste of time.
• Generally tech-savvy - You’re a digital native that’s heard of all systems/tools mentioned throughout this job description. 
• Impeccable written & verbal communication skills - Every role at Lemonpie involves written or verbal communication tailored to our internal brand voice (fun, friendly, informative, & always professionally upbeat) but with each team member's unique stamp on it. 
• Attention to detail - We know every job posting on this side of the hemisphere states this as a necessity, but we actually mean it. Not attention to detail like you remember someone’s name. Attention to detail like you notice if someone puts a phrase in italics in an email but missed a letter at the end that’s still in the standard font. 
• Internally motivated - We don’t (and can’t) micromanage, so if you’re someone who needs to be frequently steered in the right direction or doesn’t work well autonomously, we’re just not meant to be. 
• Independent thinker - You see the way something has been done but think independently enough to make it better vs. going with the flow. You come across a unique situation that you haven’t been trained in yet but you can piece together other parts of training, how we handle things as a company from a high-level POV, etc., to come up with a great game plan rather than needing to ask someone how it’s always done. 
• Intuitive & thorough researcher - You’d never miss the fact that a show you’re pitching hasn’t published an episode in a year or doesn’t accept guests, you’re able to easily find the correct host information, etc. 
• No ego - “I don’t need to be right; I need to get it right” aligns with your way of thinking. 
• Coachable - Not just from a willingness to learn perspective, but you also take any feedback to heart and apply it right away. We’re able to see our feedback and guidance in your work as you get up to speed & beyond. 
• Growth mindset - You see consistent learning & improving as an extension of any role you serve in. This isn’t fluff. We don’t do so good with “good enough,” truly. 
• You live in the United States.

Good to have:

• Basic business knowledge - You know what the acronyms SaaS, ROI, SEO, SME, B2B, B2C, D2C, KPI, PPC, ARR, CPM etc. are without googling them and you have a good understanding of what businesses expect from the PR vendors they partner with. 
• Sales or marketing experience - Bonus points if you’ve worked with brands on their sales and/or marketing efforts outside of pitching. 
• Specific tool experience - You’re familiar with Slack, HubSpot, & Notion. 
• Remote work experience - You’ve learned a new role primarily asynchronously, have managed your own workflow independently, don’t need a call to navigate hiccups, etc. 
• You love podcasts - It’s kind of our thing. 😉 

🚀 Success Indicators

How you'll know you're killin' it in this role every step of the way. 

At 1 month:

• Pitch training is complete 
• Has met & familiarized themselves with each TRM & TRC they’ll be working with Has familiarized themselves with the goals of each client they’ll be pitching
• Is able to craft ~5 pitches per day 
• Is actively participating in weekly team calls 
• Is engaged during/actively participating in team activities and conversations, including weekly team meetings, Know Your Team Tuesday questions, Chat N’ Chills, etc.
  Is actively coming to the team/leadership with any questions they may have
• Is keeping notes on pertinent information for future reference 

At 3 months:

• Everything under the 1-month success indicators 
• Is able to craft ~8 pitches per day 
• Keeps HubSpot and other tools updated appropriately 
• Identifies and/or implements new ways we can improve their role, processes, and/or client experience 
• Is operating autonomously and productively on a day-to-day basis 
  • Doesn’t require frequent input from others to successfully complete 
  • responsibilities 
  • Follows through on what they say they’ll do when they say they’ll do it
  • Overcomunicates on status updates, learning challenges, misc. roadblocks, etc.
• Is adhering to Lemonpie’s communication guidelines 
• Is outwardly displaying signs of all People Pillars

At 6 months:

• Everything under the 3-month success indicators 
• Is able to craft ~10 pitches per day 
• Has implemented at least 1 significant improvement to their role, processes, or client experience 
• Is regularly participating in some form(s) of professional growth (books, articles, lunch & learns, webinars, courses, etc.) 
• If interested in a future TRM role they’ve met with the Head of Talent Relations & Chief People Officer for feedback/next steps 

At 1 year:

• Everything under the 6-month success indicators 
• Capable of training a new team member in the same role 
• If interested in a future TRM role they’ve started shadowing TRM’s/seeing where they could pitch in on client work 
• Has implemented at least 2 significant improvements to their role, processes, and/or client experience 

✨ Benefits

Making our people happy makes us happy. Here's how we do it. 

• Live & work where you want - We’ve been remote from the start and have a fully distributed team, so you can live anywhere (within the U.S.) and work from anywhere your heart desires. 
• Flexible schedule - As long as you’re available during core business hours and keeping full-time hours (7 am-3 pm, 8 am-4 pm, 10 am-6 pm, etc.), you have the freedom to create a schedule that’s optimal for you. 
• Unlimited PTO - Not unlimited so you feel bad taking it, not unlimited but you have to cut through a ton of red tape to use it, and not unlimited to a certain point. Truly unlimited. We strongly believe in working to live, not living to work, and want that to show in all of our employees’ lives. We also know that taking plenty of time away from work is crucial for our mental health, which is why we have a strict 3-week minimum time off each year policy in addition to the ~15 days per year we’re closed. Fun fact: We’ve never denied a time off request in the 5 years we’ve been in business. 
• Paid parental leave - Our maternity & paternity leave is fully paid for up to 18 weeks. We have a mandatory 12 weeks of paid leave for all new parents (biological or adoption) but we encourage you to take as long as you’d like up to 18 weeks. 
• Remote work stipend - We add $1,200/yr to all of our salaries to provide our team with an extra $100/month to fuel their remote work-life (coffee when working from a coffee shop, a co-working space, or more loungewear as a reminder that you never have to wear uncomfy pants again). 
• Real growth opportunity - Even though we’re a small company, we’ve intentionally designed our team structure to allow for internal promotion for every role, and the average time someone is with us before getting their first promotion is less than a year. 

🌠 How To Apply

If everything you've just read has you jumping on a couch Tom Cruise circa 2005 style, consider this your formal invitation to apply! 

Are you a tech-savvy professional with a gift for showing others how easy it can be to use things? AR Workflow is looking for someone like you to join our team as a Customer Success/Onboarding Specialist.

A high-growth start-up offering subscription-as-a-service software to disaster restoration contractors, we're a small, energetic company. You'll have a chance to make a big impact here. It's also a great place to grow. We're passionate about building a erse workplace that reflects the changing nature of work and provides opportunities for competent people with talent, drive, and enthusiasm to thrive.

The Role

As a Customer Success/Onboarding Specialist, your primary task will be assisting prospective and existing customers by demonstrating and explaining the many advantages of using AR Workflow. The goal is to always deliver a delightful customer experience and maximize customer retention. You'll need to provide both administrative and operational support to the members of our Customer Service team as they work to retain and grow our subscription list. Customer Support Specialist is a fast-moving role that demands exceptional communication and people skills, an eye for detail, the ability to think on your feet, and the willingness to adapt to constant change.

You will be working directly with the founder and original developer. You will be able to influence and make real changes and see the results of those changes immediately. You will learn what it takes to build a software product that makes a huge difference for the businesses we serve, and that people love to use every single day.

Responsibilities and Day-to-Day

As a small company, we sometimes must wear more than one hat. If you’re someone who prefers to stay in your lane and within your comfort zone, this type of role is not one you’re going to enjoy. This role does not require that you know how to code, and there will be no coding involved as part of this role. It does require, however, that you are technically minded enough that you can explain more complex functionality in the software in a compelling and easy-to-understand way to a prospect that does not have as much technical inclination.

There are four main categories that will make up your day-to-day:

• Demo and Onboarding meetings with prospects/new users over Zoom
• Ongoing relationship management and customer success
• Customer support
• Side projects

Let’s e into each one of these a little bit further:

**

Your first responsibility will be to help grow the company by converting inbound leads into paying customers. You will engage with prospects who have signed up for a free trial or requested a product demo and show them how to be successful with the software, so they continue as paid subscribers. At first, you will be connecting with the prospect to discover their pain points. You will be explaining and demonstrating how our solution can solve those pain points, and then going right into the onboarding and implementation from there. The sale is made after we prove we can walk the walk, and they see their workflows playing out in the software.

**

Once the prospect becomes a paid subscriber, you will continue to build relationships with the customer. You will be strategically reaching out to certain customers to increase engagement and reduce the risk of them churning out.

As you will be spending a significant portion of your time speaking with existing and prospective customers, you will be learning all about the problems they are facing and what is important to them. With this information in hand, we will work together on the product roadmap to prioritize new features and capabilities to be built into the system based on the direct feedback you are receiving. Despite our small team size, we build lightning fast with new features and updates rolling out constantly, so it will be fun to watch the evolution of the app and to delight customers with the kind of speed that makes them feel like this was built just for them.

**

Another large part of the role while not in meetings or conversations with customers is providing support. You will answer questions and respond to issues reported by customers over email and live chat. You will also provide phone and Zoom-based support.

**

You may be thinking by now that everything above sounds like a lot and how will you have time for side projects? We’re building out the team to spread out the meetings and support so that you also have time to contribute to valuable and impactful side projects. All these projects will share a common goal – making the other parts of your job easier and allowing you to be even more successful.

For example, based on your skills and interest, you might:

• Design new onboarding workflows
• Create new user guides and documentation
• Enhance or create drip email campaigns and email copy to improve user engagement and conversion
• Create video and written content for blogs and social media,
• Create training videos and more!

Requirements

In this role, you will need to take complete ownership of your assigned prospects and customers. You will be given all the tools and support to be successful without being told what to do every step of the way. If this appeals to you, then this may be the perfect position for you.

Here are some other qualifications that would make this role a good fit for you:

• You have at least 2 years of experience in customer support or customer success role for a software company
• You have a reliable and fast internet connection.
• You demonstrate friendliness and empathy when conversing with customers and other people and can relate well to a variety of different people.
• You are comfortable proclaiming that you are tech-savvy. You don’t need to be a developer, but you should be able to learn how to use new software products quickly and deeply.
• You love the idea of efficiency. You are constantly driving to make yourself more efficient, and the idea of making other people more efficient excites you.
• You can articulate how technology solutions can improve lives and improve businesses.
• You love to learn, and you love finding new ways to get things done better and faster.
• You have excellent written and verbal communication.

We can’t wait to work with you and build something truly amazing together!

**Who We Are

Float is the world’s leading software for teams to plan their time and, behind it, is a world-class team looking for a Customer Support Specialist (Americas) in Mountain or Pacific time zones (candidates in South America, Canada or Mexico locations only please) to join us. From New York to the UK, Canada to South Africa_—_our Engineering, Product, Marketing, and Customer Success teams work asynchronously, helping brands such as Airbnb, Buzzfeed, and Ogilvy plan and manage their time better. Float is self-funded, profitable, and growing. If you’re align with our values, and are looking to join a team that’s passionate about helping others work and live more productively, we want to hear from you. Here are a few tips from our CEO to make sure your resume stands out from the crowd.

**Why We’re Hiring For This Role

Helping customers succeed requires a great product and support from a team of experts that can help facilitate and realize the product's potential. The quality in which we deliver support is one of our competitive advantages, and accelerates our opportunity to be successful as a category-leading service. At a fundamental level, it’s core to our service level offering that we provide customer support during typical business hours worldwide.

With our primary customer regions being EMEA and Americas, we look to have a full Support team that is able to tackle our inbound support requests and also identify opportunities to be proactive and improve the overall customer experience. Our team, although small, covers the full customer journey - from first learning how to use Float, setting up billing and invoices, troubleshooting bugs and issues, sharing feedback and feature requests, and assisting with account changes.

Our Director of Customer Success, Alison, explains the important role you will play within our Customer Success team. **Watch this video.

You’ll be working asynchronously with a bright, dedicated team from across the globe, with a strong focus on finding solutions for our customer community.

**What You’ll Be Responsible For

Our support department is our front-line team who works hands-on with our customers to answer questions, provide troubleshooting for bugs and issues, and manage our inbound sales leads.

In the first few months your main priority will be:

• Understanding the ins and outs of Float to become a product expert.
• Take a shift of inbound tickets through Intercom and help address questions, feature requests, or bugs. The best way to learn is to jump right in!
• Start the troubleshooting process for customer issues and bugs and identify escalations for Tier 2.
• Contribute to enhancing our existing support collateral (internal training library, FAQ content, macros) to improve the quality and efficiency of our responses.
• Share feature requests from users in Canny and additional feedback to our Product team

As you’ve become more comfortable in the role you’ll:

• Using reporting to identify opportunities to improve efficiency in how we address tickets or escalate issues.
• Collaborate with other teams like Sales, Account Management, Marketing, and Product.
• Identify projects that directly impact our OKRs and plan how to implement them.
• Create new resources to improve the self-service model of support.
• Have the opportunity to have a real impact on our growing team!

**

We want you to love your work and believe that these skills will allow you to succeed in the role.

Applying these skills requires:

• Proven experience successfully working in a SaaS-based Customer Support team
• Vibrant, clear, communication skills - delivers messages clearly and efficiently, and can speak to different skill or knowledge levels
• Expert with ticketing tools like Intercom (preferred, we use it), Zendesk, or Help Scout
• Natural problem solver with a moderate understanding of technical concepts like APIs and finding errors in the Dev Tools in a browser
• Comfortable using video, screenshots, or email to solve customer issues effectively

As a fully remote team, we’re looking for someone comfortable with asynchronous communication as the default, which means you have previous remote experience and are comfortable using tools like Slack, Loom, and Asana to communicate as needed. Don’t worry—you will have significant deep work time since we have very few meetings.

**Why Join Us

We’re a global company with a erse team of folks from all over the world who share a common belief in living our best work life. That includes a flexible asynchronous policy that allows you to work whenever you work best, minimal meetings, annual team meetups, and perks and benefits that support your personal health and well-being.

Our growing range of perks and benefits include:

• Home office expense budget
• Co-working expense budget
• Health & fitness budget
• Annual team meetup - we’re headed to Chamonix in 2022!
• Care for your community donation or leave

We understand that you probably want to learn a bit more about us as well, so here are some resources to get a sense of who we are and how we work:

• Learn more about our team, mission and values
• **Read more about our Best Work Life
  **

The salary for this role is US $94,947 (Level 3). Here’s a blog post with more information on how we determine our salaries.

_Note: Industry research shows that women and those in traditionally underrepresented groups generally don’t apply to jobs unless they check all the boxes for the role. If you feel strongly that you have what it takes for this role but don’t check 100% of the boxes—that’s okay—we encourage you to apply anyway and highlight what you can bring to the table.

_

**Hiring Process For This Role

You’ll find a lot of useful information about our interview process and what it’s like to join our global team on the Float careers page. The hiring process for this role looks like this:

• Initial First Meeting: If your application is shortlisted, you will have a 15-minute meeting with our Talent team. This meeting gives us an opportunity to learn more about your experience and also allows you to ask any questions you have about the role.
• Manager Interview: You’ll meet with Alison, our Director of Customer Success, for a more technical interview. This is generally a 45-minute interview that will take a deep e into your customer support skills and experience.
• Founder Interview: As the final step in the interview process, you’ll meet with Glenn, Float’s CEO, for a 30-minute interview.
• Reference Chats: We ask for a prior manager reference and we also connect you with a Float team member so can ask those important questions to help you make the best decision as well.

Our hiring process takes an average of 29 days from the first interview to a job offer (based on 2022 data). The Talent team will be in touch each step of the way to ensure that you are well informed and aware of the next step in the process.

Unfortunately, due to the high volume of applications, we only contact candidates who have been shortlisted for the role. If you do not hear from us within 14 business days of submitting your application, we encourage you to apply for another role in the future.