Time zones: EST (UTC -5), MST (UTC -7), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2

Why this role exists

We are looking for a high-performing Jr. Business Development Manager-Latin America to help our hypergrowth team meet our customer acquisition and revenue growth targets by building and maintaining a network of sources from which to identify new sales leads. Reporting to a Sales Supervisor, this role is responsible for maintaining relations with existing and previous customers to identify their product and service needs, as well as alerting them on new products, services, and enhancements that may be of interest to them.

**

The impact you’ll make:**

• Manage the full-cycle sales: with responsibility for managing pipeline and closing deals
• Generating and Sustaining Sales Leads: Building and maintaining a network of sources from which to identify new sales leads.
• Customer Relationship Management and Satisfaction: Communicating with customers and leads (new, existing, and previous) to identify and understand their product or service needs; demonstrating the utility and provisions of the products and services to be able to engage the interest of new and existing customers, as well as the continuous interest of previous customers.
• Creating sales reports of quality and detail: Maintaining detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems. Additionally, also provides periodic sales forecasts.
• Drive conversion/closure: of sales leads, Marketing leads, and create a unique deal pipeline via various outbound approaches
• Develop a strong understanding: of key differentiators & value props, internal/external systems, sales methodologies, and processes.

Requirements:

• 3+ years of relevant sales experience such as outbound, consultative or cold calling, ideally in a B2B role with an emphasis on SMB and mid-market clients in North America
• 2+ years of full cycle selling experience within a SaAs business is ideal, however, comparable sales experience with a track record of success will be considered
• An empathetic and relationship-based sales approach based on rapport building, active listening, and an impulse to help in an unpredictable and fast-paced environment.
• Exceptional negotiation and relationship-building skills in dealing with C-level executives
• Experience with CRM tools such as Hubspot is a bonus
• Required education: Bachelor's degree in any course

**

• Extrinsically and intrinsically motivated
• Tenacity and competitiveness
• Proven track record of obtaining/exceeding sales quota
• Skilled in spaced repetition enablement tactics
• A mixture of high energy, flexibility, and team orientation with a direct, honest, and respectful approach to problem-solving, and an ability to work both collaboratively and independently in a high-growth, start-up culture
• Ability to learn and adapt to a constantly changing environment

**

• You are an outstanding salesperson and problem solver with the ability to engage in business and technical conversations at multiple levels of an organization.
• You’re innately curious to learn ‘why’ and ‘how’ and are a self-starter who likes to get their hands on new problems
• You have the sophistication to navigate a B2B sales process combined with the urgency required to hit weekly or monthly targets
• You have unquestioned ethics and clarity around doing the right thing for our customers, your co-workers, and the company
• You are highly reliable with a GSD mindset despite external circumstances. You say what you mean and do what you say. You are consistent and take ownership in situations, large or small.
• You are Proactive, see potential problems before they happen, and aren’t afraid to speak up/challenge the status quo.
• You thrive in a remote work environment. Fully remote work is not for everyone; it requires the ability to quickly pick up online tools, gets familiar with our tech stack (G-Drive, Slack, Notion, and a variety of modern reporting tools), and the ability to communicate (and often over-communicate) well in writing.

RECUR is looking to hire a VP of Finance (FP&A) to join their team. This is a full-time position that can be done remotely anywhere in the United States.

                       🔥 Shape and Sharpen our Operations! 🔥

MinMaxDeals company is a wholesale distributor of branded cosmetics for e-commerce businesses.

The IDEAL Candidate knows Shopify and Amazon Platform. Remote position. Work from home.

Duties:

**

**

Why MinMaxDeals:

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

**Description

We're looking for a Senior Revenue Operations Analyst to join our Business Operations team and help support our rapidly growing Sales team. This person will work with BusOps leadership to help define strategy and identify areas for company growth. The ideal candidate isn’t afraid of large data sets, can distill insights, make recommendations based on data, and most importantly - drive action from it. Someone with a mindset of driving efficiency, who’s laser-focused on what’s going to drive results.

Fleetio is a modern software platform that helps thousands of organizations around the world manage their fleet operations. Transportation technology is a hot market and we’re leading the charge, with raving fans and new customers signing up every day. We raised a $21M Series B in late 2020 and are on an exciting trajectory as a company.

What you'll be doing

Pipeline

• Apply your knowledge of prospect sourcing, data enrichment, and customer insight tools to build and maintain the best prospect lists for our sales team
• Coordinate and optimize territory/account mapping for a growing sales team
• Help define and drive our Rules of Engagement strategy to drive accountability and ownership

Strategy & Planning

• Help with capacity planning, forecast accuracy, funnel analysis, and incentive/compensation structures
• Build headcount, productivity and quota models to support our GTM model
• Work hand-in-hand with the Sales/CSM/Marketing leadership to identify areas of growth and optimization
• Establish monthly/quarterly goals and KPIs for the sales team in order to hit our annual plan. Provide visibility into key metrics for the frontline team and senior leadership
• Visualize data to provide meaningful insight from large and complex datasets
• Be the subject matter expert on sales performance and analyzing new hire cohorts
• Surface key insights, provide recommendations on areas for improvement, and identify growth levers in order to help the team scale efficiently

Productivity

• Ensure processes and systems scale with a rapidly growing sales team
• Help champion new initiatives from frontline feedback to improve performance
• Work with the GTM Systems team to design and implement any necessary infrastructure and automation needed to scale the organization
• Work with Enablement to document processes and highlight areas that need enablement’s attention

This is a position we consider essential to the company’s success. _Be sure to mention coffee in your cover letter so we know you actually read this.

What's in it for you

• Be a part of an incredible team of “A” players who go above and beyond to make Fleetio a successful company. We’re a customer-centric team with a great product, excellent support, and countless happy customers.
• You’ll be joining our incredible Business Operations team and have the opportunity to work with great colleagues in Data Analytics & Data Engineering; GTM Systems; and IT Operations as we partner with and enable departments across Fleetio.
• Work remotely (within the United States) or at our Birmingham, AL HQ. We strive to promote a strong remote working culture and have done so since the beginning (2012).

Requirements

• 4+ years of experience in Go-To-Market operations (sales/rev/business ops), analytics, or strategy
• B2B SaaS experience is required
• Analytical and problem-solving skills. Comfort analyzing and visualizing data in Excel/Google Sheets, Salesforce, and BI tools (Metabase, Looker, Tableau, etc.)
• Demonstrate an ability to work and prioritize in a fast-paced environment
• A desire to constantly improve. You think in terms of scale and build with automation and repeatable processes
• Proficiency in our tech stack - Salesforce, Snowflake, Gong, Outreach
• Intermediate Salesforce experience required

Benefits

• 100% health/dental coverage (50% coverage for family)
• Vision insurance
• Incentive stock options
• 401(k) match of 4%
• PTO - 4 weeks
• 8 company holidays + 2 floating holidays
• Parental and bonding leave
• Dependent care and medical FSA
• Short and long term disability
• Community service funds
• Professional development funds
• Health and wellness initiatives
• Mac laptop + new hire equipment stipend
• Monthly catered lunches
• Fully stocked kitchen with tons of drinks & snacks
• Remote working friendly since 2012

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), AST (UTC -4), NST (UTC -3:30)

SkyeFox Ventures (SFXV) is a growth, management, and investment platform for high potential DTC, CPG, internet-based, and B2B businesses at the inflection points of scale and transformation. We offer full-stack digital marketing services that create profitable revenue growth for our partners. 

We’re seeking to add a creative Facebook & Brand Strategist to our team. We’re looking for someone who has ability to emphasize what’s special about a brand, create content strategies that speak meaningfully to their target audience, and someone who knows how to curate and analyze data to inform strategy/optimization. 

What the role entails:

Full Scope Facebook Marketing

- Researching competitor ads and angles

- Auditing ad accounts to uncover opportunities

- Strategizing and launching campaigns

- Optimizing and adjusting campaigns/ad sets post-launch

- Analyzing KPI data to determine asset performance

- Providing creative, angle, demographic, and targeting direction based on data

Creative direction and design

- Brainstorming marketing angles and creative ideas for paid media

- Designing basic creatives in Canva

- Analysing existing creatives to gauge what’s working

Figma website design

- Designing websites and landing pages in Figma (mobile and desktop)

- Ensuring landing pages have strong CRO and are conversion-oriented

Klaviyo Marketing

- Auditing Klaviyo flows, campaigns and segmentation

- Strategizing and building new klaviyo flows

- Designing emails within Klaviyo

Business Development analysis & audits

- Analyzing businesses for paid media viability

- Discovering business development opportunities for revenue and profit scale

Decks, Timelines, Proposal etc. generation

- Pitch Decks, Paid media plans / proposals

Brand Development

- Creating brand value propositions

- Creating tone of voice

- Creating audience avatars

- Creating brand creative guidelines

This is a unique opportunity to join our company on the verge of scale. Join our team now and enjoy a fast-track to growth and opportunity.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

About Us

Close is a bootstrapped, profitable, 100% remote, ~70 person team of thoughtful iniduals who value autonomy and impact. We’re eager to make a product our customers fall in love with over and over again.

We ❤️ startups & SMBs. Since 2013, we’ve been building a CRM  that focuses on better communication, without the hassle of manual data entry or complex UI. Our goal: double the productivity of every sales rep.

About You

As our first-ever Head of Growth, you will be responsible for managing and scaling Close’s customer acquisition funnel. You will need to look at Close’s most successful customers and figure out how to acquire more of them. We expect you to test and iterate on generating leads and converting new customers from a wide variety of sources (organic, paid, outbound & inbound, partnership, affiliates, etc) and communicate those results to the leadership team.

Simply put: your job is to uncover, examine, and present all of the opportunities where Close can win new customers in a sustainable way. Think of yourself as Close’s own Ferdinand Magellan – tasked with voyaging out into uncharted territory in search of new opportunities that will accelerate our growth.

While you will receive support and resources, you should expect to do ~90% of this work as an inidual contributor for the first 12 months. You will report to the Director of Sales & Marketing, Nick Persico, and we expect you to eventually build a Growth team as the company continues to grow.

**

• Identify, test, and iterate on a wide variety of customer acquisition campaigns as both an inidual contributor and manager.
• Provide detailed results and recommendations to the leadership team on where the company should deploy its resources to acquire more customers.
• Lead our top of funnel email marketing efforts.
• Assist the Marketing and Sales teams by helping them identify and implement new strategies and tactics to achieve better results within our existing channels

**

• Physically based in the United States.
• 6+ years experience (B2B SaaS sales and marketing)
• 3+ years of experience in a marketing or sales leadership role
• Willingness to generate results as an inidual contributor – including but not limited to, copywriting, design, sales qualifying/closing calls, and customer surveys/interviews.
• Expertise with SEO, SEM, and analytical tools for marketers – including Google’s product suite (Analytics, AdSense, Search Console), Ahrefs, VWO, and Hotjar.
• Experience working with a large amounts of data in spreadsheets (you can do VLOOKUP, SUMIF, and nested functions in your sleep)
• Knowledge of or willingness to learn customer engagement tools like Customer.io.
• Comfortable and competent at giving presentations and public speaking.
• You have a friendly, but strong demeanor.

**

• Culture video 💚
• 100% remote company (we believe in trust and autonomy)
• Choose between working 5 days/wk (standard full-time) or 4 days/wk @ 80% pay
• Annual team retreats ✈️
• Quarterly virtual summits
• 5 weeks PTO + Winter Holiday Break
• 2 additional PTO days every year with the company
• 1 month paid sabbatical every 5 years
• Co-working stipend
• Paid parental leave
• Medical, Dental, Vision with HSA option (US residents)
• 401k matching at 6% (US residents)
• Dependent care FSA (US residents)
• Contributor to Stripe's climate initiative 🌍❤️ 
• Our story and team 🚀

**

• Build a house you want to live in -- Examine long-term thinking and action
• No BS - Practice transparency and honesty, especially when it’s hard
• Invest in each other -- Build successful relationships with your coworkers and customers 
• Discipline equals freedom -- Keep your word to yourself and others
• Strive for greatness -- Constantly challenge yourself and others 

**

• Productivity, Quality & Impact: We don’t track hours. We trust you’re an adult and know best how to prioritize, meet your goals and contribute at a high level. 
• Asynchronous communication & collaboration: We have team members all over the world. We don’t expect anyone to work untraditional hours, that means our default is async. Most teams have 2-5 hours of internal meetings weekly. 
• Appreciation for Deep Work: *During your normal work day, not after a day a meetings*. 
• Autonomy & Freedom: Create a work environment that is sustainable for you. We place a high amount of trust and responsibility with our team members from the start. 

Our application process was designed to promote equitable and unbiased hiring practices. We ask a small series of questions that are similar to what would be asked in the first interview. This helps us learn more about you right from the start so please be sure to answer each question thoughtfully. Each application will receive two screens by two different reviewers. Regardless of fit, you will hear back from us letting you know if we'll be moving forward.

Interested in Close but don't think this role is the best fit for you? View our other positions.

"

Who are we?

Finnt (YC W22) is reshaping the landscape of financial services.

Why Join Finnt?

Embark on a transformative journey with Finnt! We're not just using AI; we're redefining financial services with it. Our vision? To equip financial services companies with AI-driven solutions that revolutionize project management in key areas such as Acquisition Management, Wealth Management, Portfolio Management, Financial Analysis, and Brokerage. Join us to solve actual client challenges with the backing of cutting-edge tools and resources.

At Finnt, you're guided by leaders who've successfully navigated the tech startup ecosystem, creating impactful platforms like DOZ.com and Varanida. Our backers? Visionaries like Khosla Ventures, Uphonest, Soma Capital, Y Combinator, GoodWater Capital, Protocol Labs, and more.

The Role: Financial Analyst / AI Project Manager

This isn't just a job; it's a mission. You'll be the vital link between groundbreaking AI and the world of finance. Your goal? To perfect our AI tools for the financial sector and collaborate with clients to customize our solutions.

What We're Looking For:

* Passionate about leveraging AI in the finance sector

What You'll Get:

* A base salary and stock options that rewards your contribution.

",

"

Who are we?

Finnt (YC W22) is reshaping the landscape of financial services.

Why Join Finnt?

We're not just using AI; we're redefining financial services with it. Our vision? To equip financial services companies with AI-driven solutions that revolutionize project management in key areas such as Acquisition Management, Wealth Management, Portfolio Management, Financial Analysis, and Brokerage.

At Finnt, you're guided by leaders who've successfully navigated the tech startup ecosystem, creating impactful platforms like DOZ.com and Varanida. Our backers? First tier investors like Y Combinator, Khosla Ventures, Franklin Templeton, Uphonest, Soma Capital, GoodWater Capital, Protocol Labs, and more.

The Role: AI & Finance Product Analyst

You'll be the vital link between groundbreaking AI and the world of finance. Your goal? Contribute to building AI tools for the financial sector and collaborate with clients to customize our solutions.

What We're Looking For:

* Passionate about leveraging AI in the finance sector

What You'll Get:

* A base salary and stock options that rewards your contribution.

",

Are you looking to join a high growth tech company? Are you passionate about people? Then we are looking for you!

We are a small team with a big business! Our customers come first, and our Customer Support team is at the forefront!

As a member of this team, you would be responsible for answering customer inquiries through email, chat and phone.

Successful applicants will begin with a two-week remote training period, following which the opportunity to work remotely is available. This is a 5 day per week position with shifts that may be from Mon-Sun and include evening work.

We are looking for highly motivated people, who are capable of independent work and can meet set expectations within deadlines.

**Responsibilities:

• Adhering to a daily schedule that includes a mix of: Phones, four (4) simultaneous chats, and emails.

• Engaging in human conversations with Customers to identify and resolve issues, and provide help for them to succeed and have fun in the auctions.

• Ensuring Customers receive the best Customer Service possible by responding to Customers in real time with the highest quality answer and experience possible. We live to go above and beyond for our Customers.

• Completing follow-up documentation after each Customer ticket.

• Offer needs-based solutions, not pushy sales.

• This is not a regular 9-5 job - We have 24/7 Customer Support so we are seeking night owls and weekend warriors alike!

• Owning your own development through reflection, reviewing past interactions and preparing to take initiative on opportunities.

  Modern computer skills

• Must be comfortable using and multitasking through: G-Suite, presentation software, communication tools (Slack and Zoom). Ability to learn new software is an asset.

• Nice to have: experience with Zendesk, using text expander software, MMO gaming mouse (for productivity)

**The starting Salary for this role is 3300 CAD per month.

We're looking to fill this role immediately, so please apply ASAP!

**Requirements

• In possession of a work permit from Canada. Your application will not be considered if you do not meet this requirement.
• Advanced computer skills
• Fluent professional English proficiency
• Type a minimum of 50 words per minute (Test yourself online if unsure!)
• Excellent written and spoken communication skills
• Ability to multi-task in a fast-paced environment
• Willingness to help our customers and provide them with a personal experience
• Creative problem solver
• Ability to continuously develop and adapt to a growing team
• You hold yourself to high ethical standards
• Proofread your application!

**Benefits

• Home office: We will provide any upgrades you need to your home office setup
• A Kindle with unlimited budget: Any Business Book is yours to read!
• Team offsites: We get together as a full team every year, the last ones were in Crete, Helsinki, and Nice.
• Pizza Fridays: At least every Friday the 13th (But usually more frequently!) we have Pizza Parties for both our Team at the Office and Remote! Delivered right to your door.
• Gifts: We believe in celebrating... it's part of our Work Hard / Play Hard Culture!

Live where you've dreamed, work where you're happy!

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2, AST (UTC -4), NST (UTC -3:30)

We are searching for a Quality Assurance Specialist to come aboard and oversee the quality of all products and services at Pixel Perfect Development!

The Quality Assurance Specialist responsibilities will consist of developing and evolving quality standards, and to conduct thorough tests to identify issues in the production of our products or services. 

Ultimately, you will work with our team on building, testing, and releasing award winning visual websites as well as interactive web products for a wide range of industry-leading clients. 

**

Role & Responsibilities**

• Build, evolve, and comply with company quality assurance standards.
• Plan, execute, and oversee product inspection and testing for quality and conformance to proper specifications and deliverables requirements.
• Develop the highest standards for production, design, as well as testing protocols for overall implementation.
• Document quality assurance activities with internal reporting and audits.
• Plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality.
• Investigate customer complaints and non-conformance issues.
• Monitor risk-management procedures, maintain problem logs, and report issues to managers and product developers.
• Collect and compile statistical quality data.
• Identify training needs and organize training interventions to meet quality standards.
• Assures consistent quality of production by developing and enforcing good automated manufacturing practice (GAMP) systems, validating processes, providing documentation, and managing staff.
• Monitor risk management activities.
• Responsible for document management systems.
• Assure ongoing compliance with quality and industry regulatory requirements.
• Continue to evolve ongoing skills and expertise in the latest technologies. 
• Lead technical requirement documentation
• Work with developers to ensure they are clear on their expectations at any given time during the project
• Work with producers to understand client needs and ensure they are throughout the development project
• Isolate, replicate, and report defects and verify defect fixes; Promptly bring serious defects to the attention of the Lead/Project Manager/Developer
• Ability to learn the business logic quickly to interpret requirements and prioritize defects
• Aptitude to troubleshoot using common sense approaches and to determine root causes using process of elimination
• Maintain and execute launch checklists

Required skills and qualifications

• Deep knowledge of quality assurance terminology, methods, and tools. 
• Basic programming skills (ability to read HTML, CSS and JS is sufficient) 
• Proficient with bug-tracking software
• Strong attention to detail
• Ability to meet hard deadlines and proposed timelines
• Capacity to learn with minimal supervision in the fast-paced environment
• Excellent analytical, problem-solving, and decision-making skills.
• Proficiency in best practices for testing, version control, and defect management.
• Professional certification, such as Six Sigma, CQE, or CQA. (?)

**Description

As a Development Team Manager at Awesome Motive, you’ll join the one of our product teams where you will collaborate with awesome team members and tackle a wide range of responsibilities.

Our plugins are used on over 25 million sites, with inidual products averaging over a million installs. So your work will have a big impact!

We are looking for an experienced frontend and backend developer that is already actively involved with WordPress plugin development, and feels comfortable writing applications in VueJS. You'll help design new features, write/rewrite code, and tackle complex challenges at scale. You will also regularly conduct code reviews and mentor your peers.

Additionally, this is a leadership position where you will earn the opportunity to lead release cycles and manage a small team of developers. You need to be passionate about - and have first-hand experience with - some degree of project management.

**💡 Interested in applying?

**🔍 Please read/follow the next steps outlined in "How to Apply" at the bottom of this listing.

Attention to detail is one of our core values_! This is your chance to stand out :)

**To love this role, here’s the type of person you are:

• You’re a self-starter who loves taking initiative and seeing things through from conception to completion. Our developers "own" features/tasks and are responsible for scoping, development, and testing.
• You're an excellent communicator, fluent in both verbal and written English, who makes sure nothing slips through the cracks. We believe communication is critical and there is no such thing as over-communicating.
• You take pride in the quality and craftsmanship of your work rather than just doing it to get it done - with attention to detail.
• You love mentoring your peers and helping them "level up" just as much as writing code.
• You are comfortable giving critical feedback to peers (in a respectful and productive manner) and also don't take feedback given personally.
• You're happy jumping between front-end and back-end development tasks or tackling tasks that require both.
• You're happy working on tasks of all sizes - from small bug fixes and enhancements to large features/rewrites.

**

• Triaging bugs and enhancements that come into GitHub.
• Scoping, writing, and testing new product features and addons.
• Communicating with the team and supporting your peers using chat, audio, and video.
• Supervising other developers; providing feedback, giving peer reviews (PRs), and managing deadlines.
• Managing sprints and product releases.

**Requirements

• People and project management experience.
• Professional experience with WordPress plugin development, architecture, and standards (WordPress theme experience is great, but alone is not sufficient).
• Advanced proficiency with PHP and MySQL, including modern PHP practices (OOP, autoloading, namespacing, traits, interfaces, etc).
• Strong familiarity with JavasScript (vanilla JS, jQuery, ES6, etc).
• You comfortable whipping up apps made in VueJS, which you will use on a day-to-day basis
• Strong plus if you are comfortable writing apps powered with Laravel and/or Slim Framework
• Deep experience with build tools like gulp and webpack and package managers such as Composer and NPM.
• Experience working with third-party APIs (Eg Stripe, Drip, Zapier, etc).
• The ability to iterate and ship ideas quickly - done is better than perfect.
• Ability to keep complex ideas and features simple. (Simplicity is a core value!)
• Personal Computer with internet access.
• Availability to participate in audio/video meetings at any time needed during work hours.
• Previous remote work experience.

**Benefits

Working for a fast-growing bootstrapped company is a rare opportunity, one we consider a lifestyle choice rather than a job choice. Our positions are challenging, but also come with amazing advantages and fulfillment to those who earn them. Here’s what we offer.

• Competitive Salary.
• Health, Dental and Vision Insurance benefits for full-time U.S. employees.
• Health Insurance benefits for all employees in India, Pakistan, Brazil, and Ukraine.
• Work from your home. We’re spread out all over the world – United States, Canada, Ukraine, India, Pakistan, Singapore and more.
• Unlimited PTO after 90 days of employment. We encourage employees to take the time they need for vacation, to stay healthy, and to spend time with friends and family.
• Paid maternity and paternity leave.
• We happily provide or reimburse software you’ll need as well as books or courses that promote continued learning.
• We give you the opportunity to solve challenging and meaningful problems that make a difference.
• Custom Branded laptop at your five-year anniversary.
• We cover all costs of company travel (including our annual all-company retreat and mini-team meetups).
• Ability to work with some of the best people in the business through frequent, if not daily, interactions.
• And in case you were wondering: no politics, no b.s., and no jerks.

Want to find out even more about Awesome Motive? Be sure to take a look at our About and Contributions pages for details on how Awesome Motive has continued to evolve in order to best help small businesses grow and compete with the big guys, and how we strive to give back.

**Location and Hours

This is a remote position - our team is spread around the globe!

Our home base is in Florida, USA, so company operating hours are 9am - 5pm ET (UTC -5). While full coverage is not a requirement, you must be available during a majority portion of the day.

**Inclusion Statement

At Awesome Motive, we strive to have the broadest possible view of ersity, going beyond visible differences to include the background, experiences, skills, and perspectives that make each person unique. Awesome Motive is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other basis protected by federal, state, or local law.

**How to apply?

If all of this sounds interesting, then please submit your application!

Please clearly include the following in your cover letter (required):

• Your experience with WordPress plugin development.
• Your experience with VueJS development.
• What is your favorite WordPress hook/function and why.
• Your management experience - tell us about how many people you have managed/mentored, projects you have managed, etc.
• Tell us a bit about yourself and why you should be considered. Details about your experience, qualifications, personality, etc are very helpful.
• Profile links with code samples (GitHub, GitLab, WordPress.org, etc).
• Other profile links if available (Your website, Twitter, LinkedIn, etc).

Note that stock/generic cover letters won't do - tell us why you want this job, not just any job.

Thanks and we look forward to hearing from you!

We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience.

We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it.

We are bold, like risks, and take on big challenges together. Our customers love the product, provide valuable feedback, and trust us to rapidly help them with more of their problems.

Feel free to join in one of our upcoming Townhalls on Clubhouse to experience it for yourself!

What you will be working on?

• Identify and lead process improvements to drive a consistent, scalable, and process-driven approach to Support; personally seek out opportunities to leverage automation, content and tooling to ensure a scalable model.
• Direct and oversee all aspects of an organization's customer support policies, objectives, and initiatives (including adding new channels of support such as phone support), and work with our Head of Support to ensure those are consistently applied across our support organization.
• Participate in managing customer escalations and engaging with those customers to triage their issues via tickets and video conferencing.
• Create performance level standards focused on response times and issue resolution and ensure those standards are met, while striving to exceed. Owning all support OKRs & KPIs across the department
• Craft and manage the support team spending with ongoing analysis; forecast hiring needs and recruit the necessary talent for a successful support team.
• Stay up to date in the industry and monitor new trends, technology and methods for providing world class customer support

Requirements

Hospitable.com is a remote-only and distributed company. For this position, your location is not a requirement. The ideal fit would work under American time zones.

Don't tick all the boxes? Talk to us about why you're still an amazing fit.

• To be successful, you will be an innovative problem solver who is dependable, committed, and passionate about customer support.
• You will also have led SaaS-based client support organizations that deliver exceptional customer experiences
• Experience in a Senior Leadership role within an online customer support environment
• Experience with change management and implementation
• An analytical nature, high expectation of standards of work
• Experience reporting data, providing analyses, and measuring improvement

Benefits

The company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work.

• A supportive and caring team environment, where you are trusted, not managed.
• Competitive compensation, slightly adapted to your location and status (employee or contractor), our budget is between US$124,085 and US$137,872. Hospitable is recruiting under an employee status in the US, France, and Germany.
• For US employees: healthcare (including EPO, PPO and HSA), 401(k).
• We want to offer options into the company equity through our $HOST token. When this can be implemented, the grant contemplated for this position would be $62,042 (not tied to location).
• 35 days off per year, encouraged (including self-serve public holidays) and parental leave.
• Mental-health and emotional support with therapists on call through Slack.

**Who We Are

Float is the world’s leading software for teams to plan their time and, behind it, is a world-class team looking for a Customer Support Specialist (Americas) in Mountain or Pacific time zones (note: candidates in South America, Canada or Mexico locations only please) to join us. From New York to the UK, Canada to South Africa_—_our Engineering, Product, Marketing, and Customer Success teams work asynchronously, helping brands such as Airbnb, Buzzfeed, and Ogilvy plan and manage their time better. Float is self-funded, profitable, and growing. If you’re a go-getter, align with our values, and are looking to join a team that’s passionate about helping others work and live more productively, we want to hear from you. Here are a few tips from our CEO to make sure your resume stands out from the crowd.

**Why We’re Hiring For This Role

Helping customers succeed requires a great product and support from a team of experts that can help facilitate and realize the product's potential. The quality in which we deliver support is one of our competitive advantages, and accelerates our opportunity to be successful as a category-leading service. At a fundamental level, it’s core to our service level offering that we provide customer support during typical business hours worldwide.

With our primary customer regions being EMEA and Americas, we look to have a full Support team that is able to tackle our inbound support requests and also identify opportunities to be proactive and improve the overall customer experience. Our team, although small, covers the full customer journey - from first learning how to use Float, setting up billing and invoices, troubleshooting bugs and issues, sharing feedback and feature requests, and assisting with account changes.

Our Director of Customer Success, Alison, explains the important role you will play within our Customer Success team. **Watch this video.

You’ll be working asynchronously with a bright, dedicated team from across the globe, with a strong focus on finding solutions for our customer community.

**What You’ll Be Responsible For

Our support department is our front-line team who works hands-on with our customers to answer questions, provide troubleshooting for bugs and issues, and manage our inbound sales leads.

In the first few months your main priority will be:

• Understanding the ins and outs of Float to become a product expert.
• Take a shift of inbound tickets through Intercom and help address questions, feature requests, or bugs. The best way to learn is to jump right in!
• Identify customer issues and bugs and provide detailed context for escalations to Tier 2.
• Contribute to enhancing our existing support collateral (internal training library, FAQ content, macros) to improve the quality and efficiency of our responses.
• Share feature requests from users in Canny and additional feedback to our Product team

As you’ve become more comfortable in the role you’ll:

• Identify opportunities to improve efficiency in how we address tickets or escalate issues.
• Collaborate with other teams like Sales, Account Management, Marketing, and Product.
• Create new content to improve the self-service model of support.
• Have the opportunity to have a real impact on our growing team!

**What You’ll Need To Be Successful

We want you to love your work and believe that these skills will allow you to succeed in the role.

Applying these skills requires:

• Proven experience successfully working in a SaaS-based Customer Support team
• Vibrant, clear, communication skills - delivers messages clearly and efficiently, and can speak to different skill-sets or knowledge levels
• Expert with ticketing tools like Intercom (preferred, we use it), Zendesk, or Help Scout
• Natural problem solver with a moderate understanding of technical concepts like APIs and finding errors in the Dev Tools in a browser
• Comfortable using video, screenshots, or email to solve customer issues effectively

As a fully remote team, we’re looking for someone comfortable with asynchronous communication as the default, which means you have previous remote experience and are comfortable using tools like Slack, Loom, and Asana to communicate as needed. Don’t worry—you will have significant deep work time since we have very few meetings.

**Why Join Us

We’re a global company with a erse team of folks from all over the world who share a common belief in living our best work life. That includes a flexible asynchronous policy that allows you to work whenever you work best, minimal meetings, annual team meetups, and perks and benefits that support your personal health and well-being.

Our growing range of perks and benefits include:

• Home office expense budget
• Co-working expense budget
• Health & fitness budget
• Annual team meetup - we’re headed to Chamonix in 2022!
• Care for your community donation or leave

We understand that you probably want to learn a bit more about us as well, so here are some resources to get a sense of who we are and how we work:

• Learn more about our team, mission and values
• Read more about our Best Work Life

The salary for this role is US $80k (Level 2). Here’s a blog post with more information on how we determine our salaries.

_Note: Industry research shows that women and those in traditionally underrepresented groups generally don’t apply to jobs unless they check all the boxes for the role. If you feel strongly that you have what it takes for this role but don’t check 100% of the boxes—that’s okay—we encourage you to apply anyway and highlight what you can bring to the table.

**Interview Process For This Role

You’ll find a lot of useful information about our interview process and what it’s like to join our global team on the Float careers page. The hiring process for this role looks like this:

1. First-round introductory call: If we think you could be a good fit, we will connect with you to chat about Float and answer any questions you have. We will touch briefly on your experience and why you want to join our team.
2. Technical Interview: This will include a hypothetical customer support scenario. This usually takes around an hour. We will provide you with all the information beforehand.
3. Hiring Manager & Founder Interviews: You will be invited to a video call with the hiring manager and likely a follow-up call with Float’s CEO and co-founder, Glenn.

Our hiring process takes an average of 28 days from the first interview to a job offer (based on 2022 data). Our Talent team will be in touch each step of the way to ensure that you are well informed and aware of the next step in the process.

Unfortunately, due to the high volume of applications, we only contact candidates who have been shortlisted for the role. If you do not hear from us within 14 business days of submitting your application, we encourage you to apply for another role in the future. Note that Float does not sponsor work visas or work through 3rd party payroll companies.

Who we are

Hi, it’s nice to meet you!

We’re Rivo! A fast-growing software company with a mission to empower entrepreneurs to build awesome Shopify businesses. Rivo apps have been trusted by over 100,000 Shopify merchants around the world—and we’re just getting started.

We’re an entirely remote team spread across 7 countries and 20 cities. The company is on a journey of creating an e-commerce platform built around nurturing customer relationships through marketing automation solutions.

We’re looking for a full-time Tier 2 Customer Support Engineer to join us in creating world-class experiences for our Shopify eCommerce applications.

This position is 100% remote. You’ll have the freedom to work where you’re the happiest, and of course, be a part of a team that cares about your success and well-being.

About the job

As a Tier 2 Customer Support Engineer, you’ll troubleshoot issues that merchants run into in our Shopify apps. You’ll be an integral part of a team that’s responsible for communicating with merchants about technical issues escalated from our front-line Tier 1 support, troubleshooting these issues, and escalating them to our development team whenever necessary.

What you’ll be doing

• Provide email and chat support to Shopify merchants who are having technical issues with our apps.
•  Review and update our internal and external help documentation.
• Occasionally join calls with enterprise merchants to walk through features/diagnose issues
• Troubleshoot technical issues in our apps to find out whether the issue is a bug.
• Escalate bugs and improvements to our development team.
• Relay and advocate for merchant feedback received to help inform product decisions.
•  Assist our Tier 1 team in real-time chats wherever a technical issue arises.

Who you are

• You’re a problem-solver – When something goes wrong on your computer, you pull out your Google-fu and search and troubleshoot relentlessly until you fix the problem.
• You’re a fantastic communicator – You have an excellent command of written and spoken English, and you are good at explaining complex concepts in an easy-to-understand way.
• You’re tech-savvy – You know how the Internet works, and you have a basic understanding of HTML and CSS.Sur
• You’re open to learning – You might not have had a job in tech before, but you’re eager and open to learning. You’re not afraid of new technology and you embrace things you don’t know.
• You’re detail-oriented – Whenever your Google-fu fails you and you need to describe a technical issue to someone, they get the full scoop from you: like a detective, you’ve observed and written down everything that might be related to the problem.
• You’re enthusiastic and independent – You’re enthusiastic about solving problems and helping others, and you can do your work and be on top of things with little supervision.

Nice to haves, but not required

• Experience with Shopify or Ecommerce.
• Experience using cloud-based software like Slack, Intercom, Help Scout, etc.
• Basic programming knowledge.

Things we love

• Living by our GAINS core values of Growth Mindset, Analyze Before Assuming, Iterate & Improve, Nurture Relationships, and Scrappy.
• Helping entrepreneurs to build awesome Shopify businesses.
• Having a stress-free work environment!

Things we avoid

• Micro-managing
• Egos
• Drama

Here’s how you can apply

We’re in search of a full-time role with someone that can work North American timezones (Pacific, Central, or Eastern).

If you feel like this role is right up your alley, then please complete an application! We look forward to hearing from you!

Apply for the job

Do you want to join our team as our new Tier 2 Customer Support Engineer? Then we'd love to hear about you!

"

If you are someone who

Has strategic and analytical mindset for analyzing the financial health of organisationLikes creating, analysing and interpreting dataInfluence business decisions and seeing a business flourishwe may have an opportunity for you!

Mesh is looking for midcareer professionals to join its People & Culture team - to teleport companies’ performance management practices to a new age.

What you’ll do

Manage financial operations of the company, including but not limited toAccountingPayrollInvoicing & collectionsPreparation of financial statementsCompliance (Auditor liaising, taxation filings, accounts closure & statutory filings)Benefits administration (reimbursements & insurance)Report financial data throughMISInvestor reportsOther data requests

What you'll need:5+ years post qualification experience as Chartered Accountant. CPA qualification is a big plus.Proficiency with Microsoft Excel & other accounting toolsProven experience as a Financial Manager (SaaS company experience is a plus)Professional qualifications such as CA/CPAPrior start-up experience is a plusWhat success looks likeMetrics that will define your success:Timely & accurate reporting of financial data within stipulated timelines‘Always on’ availability of financial & reporting dataAccuracy of Mesh’s financial & compliance recordsTurn around time on requests

Other informationReports to - Founder & COOReportees - Finance ManagerTimezone - APAC

About MeshMesh is a new-age performance management suite built for progressive organisations. By enabling continuous performance management, 1:1 feedback and review transparency - Mesh helps organisations boost goal achievement, employee recognition and employee NPS.Mesh is a fully remote company, and is backed by investors such as RTP Global, Sequoia Capital & Y Combinator. Learn more at www.mesh.ai

",

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), ART (UTC -3)

**

We are looking for an experienced Quality Assurance Engineer to join the Copia team and work with us to continue imagining and enhancing our services to support our vision that is delightful for our food donors, recipients, and team.

The Quality Assurance Engineer, reporting to the Technical Program Manager, is responsible for testing frontend and backend applications, in both manual and automated modalities. This role requires a highly motivated, detail oriented, self-reliant, and well organized inidual. The role requires deep knowledge of quality assurance practices and toolsets, specifically those used in React and Kotlin development, and of end to end testing.

**

• Develop and execute test plans for every feature released
• Work with Software Engineers to incrementally improve code reliability
• Work with Backend & Frontend Engineers to specify and test APIs
• Output consistently high quality tests and give timely and valuable feedback
• Work autonomously, with little supervision at a consistent velocity
• Contribute to team culture, growth and mentorship
• Support and encourage ersity, inclusion and equity

**

• Experience developing test plans.
• Experience with common test toolkits (Cucumber, Jest, Selenium)
• Experience working with RESTful APIs and JSON
• Create and design application and software testing processes
• Monitor system and software functionality
• Ensure that Copia’s offerings are entirely functional and meet stated acceptance criteria (AC)
• Work closely with Engineering and Technical Program Manager (TPM) to ensure
• ACs are well thought out and meet design objectives
• Advise best practices and optimizations throughout testing and bug-fixing processes

**

• 3+ years of experience in Quality Assurance
• BA/BS preferred, or equivalent experience
• Analytical approach to troubleshooting
• Attention to detail
• Familiarity with Javascript and Kotlin
• Demonstrated experience building and maintaining backend services
• Demonstrated experience mentoring

**

• This role requires the ability to spend long periods of time at a computer
• This role requires light lifting (5-10lbs) on occasion
• This role may require occasional long or non-standard working days

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

**

**

Guess what? So is everyone else! 

Corvee is on a mission to ultimately help taxpayers legally reduce their taxes through what’s called “tax planning.” 

No….this is not a copycat TurboTax product. Corvee does not file tax returns. We proactively look for ways to save taxpayers money in taxes (and yes, this is a new concept for most people…these strategies are hidden in the 70,000-page IRS code).  

There are an estimated 20,000 tax planning strategies in the US, and we’ve got about 1,700 in our product today…and we are looking for someone to help us spread the good word (and of course, generate demand!)

**The Opportunity

Let’s start with what you won’t be doing…writing boring old-school B2B ad copy or promoting white papers downloads. Old school marketing tactics won’t fly here. Being a hands-on player-coach is required. Experiments are welcome. Failures are encouraged (as long as we learn from them). 

We have a well-oiled demand gen machine powered by a small team of marketers that needs a full-time mechanic to be constantly optimizing and pushing it to its limits. 

All that being said…

No two days will be the same for the Director of Demand Generation, but you’ll be expected to:

• Have a deep understanding of our clients and prospects pain points, what false beliefs they have and how we can drive demand by using this information to the best of our ability. 
• Direct all front-end demand generation channels including but never limited to email, paid social ads, google ads, print/digital advertising, webinars, social media, blogs, public relations, tradeshows and sponsorships as well as owning content production for all of these channels.
• Consistently bring new demand gen ideas and angles to the table, test and iterate on them.  
• Monitor performance of channels, adjust and make optimizations to maximize demand generation volume frequently.  
• Own messaging and accuracy of website content and deliver a compelling website-to-trial experience with low bounce rates and high conversion.
• Manage and mentor demand generation team (currently a team of two: SEO Manager and Sr. Copywriter, as well as a digital marketing agency who manages the website and google ads, and a PR agency that manages press releases, bylined articles and award submissions). Our intention is to build this team out over time underneath this role. You will also be supported by our Creative Manager and Marketing Operations Manager.
• Own demand generation growth metrics including monthly volume of Sales Accepted Leads and CAC. When a free trial is released in the future, these metrics will change.  

**What You Need to Get the Job Done

To be successful at Corvee, you should have the following:

• Relevant experience and comparable past performance at a high-growth software company. 
• A proven track record of owning and being accountable for demand generation numbers for a segment of the business. Your accomplishments are data-driven.
• An “All-in” or “We all mop the floors” mindset and skillset - willingness to write content, deploy ads, help get a new internal software launched, etc. 
• Experience ideating and executing out-of-the-box marketing strategies that drive long-term customer acquisition through product-led growth.
• Ability to create crisp and compelling narratives; superb written and oral communication skills with the ability to explain complex concepts clearly.
• Self-directed, fast-paced, hardworking with a can-do attitude and desire to out-work and out-learn the competition.
• Comfortable executing on strategy and content yourself (40% of the time), planning/outlining/reviewing other writer’s content (30% of the time), and measuring channel effectiveness (30% of the time).
• Strong communication skills without fear of overcommunication. This role will require effective collaboration and cross-functional coordination across internal and external contributors.
• Extremely detail-oriented and organized, able to manage multiple projects to meet deadlines.
• The ability to work on multiple projects/campaigns at once with a positive attitude and under tight deadlines.
• You are self-directed, fast-paced, and hardworking with a can-do attitude and desire to out-work and out-learn the competition.
• Hyper-organized, practical, and love to find new and innovative ways to do things more effectively and efficiently than others.
• You are able to use good judgment and reasoning skills to ensure you’re putting forth the best possible work you can.

**More About Us

We’re proud of our amazing high-growth and this is all due to our best and most important asset: our team!  If you’ve got passion and enthusiasm for a product and a desire to come to a fast-growing SaaS fintech company to make an impact, we’ve got the perfect opportunity for you!

• Unlimited PTO Package
• Company equity (Participation Units)
• 401k Plan with company contributions
• 100% Paid Health Insurance
• Paid Parental Leave
• Awesome Co-Workers
• Plus a ton more!

Corvee is a 100% #remote company, and will continue to be digital-first.

We won't be changing our minds and going back to an office. Team members want flexibility, balance, and the freedom to work from anywhere, and we fully support that.

Our Core Values are:

• Third Option Thinking
• Radical Transparency
• All In
• Client Success Champions
• Data Matters
• Adventure Together
• Outlearn & Outwork

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), AST (UTC -4), NST (UTC -3:30)

Imagine building a rolodex of the biggest podcasters in the world. And being the trusted advisor that helps them bring in lucrative new revenue for their show.

If that sounds interesting, then we have the perfect job for you: the founding Sales Development Rep for Supercast.

We’re on a mission to help podcasters build immense value through premium subscriptions and to connect their listeners with even more of what they love.

Our current clients include some of the biggest podcasts in the world, such as Huberman Lab, Dr. Peter Attia and Breaking Points and we help them make millions of dollars annually.

These world-class case studies are now your secret weapon…

Reporting to the CEO, you will lead direct outreach for Supercast, finding new qualified prospects, opening the door and setting up a killer pipeline of calls for our sales team & CEO.

If you’re the kind of person who’s unstoppable with targets in sight, we’d love to chat!

What you will do

• Build, enrich and prioritize an existing database of prospects, using contractors and tools to create a constant stream of qualified leads
• Drive all direct outreach through email and social media (LinkedIn, Instagram, Twitter), using account-based selling techniques
• Master the process of opening the door with prospects, being creative and tenacious, yet also tactful and trustworthy
• Hit goals by booking a target number of new discovery calls for the sales team and CEO. This is your #1 metric that you’ll report weekly on.
• Work with the sales, marketing, customer success and product teams to ensure our sales funnel and collateral are continually improving

The ideal candidate will have:

• Experience with thoughtfully scaled, high-quality sales outreach - skills and mindset matter much more to us than years under your belt! 
• Internal fire and hustle - you’ve always been tenacious, goal oriented and competed against yesterday’s you
• A growth mindset - always trying creative new ways to open doors, as well as continually refining your pitch
• An advisor’s aura - you’re helping prospects see an incredible opportunity, not just pitching product features or taking orders
• A polished, empathetic persona - bring the face of our company and building credibility for our brand
• Great organization skills - you thrive on keeping everything and everyone on schedule, and transparently report on goals
• Tech-savviness - e.g.Google Workplace, Spotify, Helpscout, Hubspot, Notion
• Excellent written and communication skills - a knack for explaining technical things with grandma-level-complexity
• Experience with podcasting, or the creator economy is a big plus, but you can also learn this on the job

Why you'll love working at Supercast

• You’ll become an expert in the podcast universe - connecting with podcasters, executives, talent agents and all players in the ecosystem - and be at the heart of a movement that empowers podcasters to earn money directly from their fans.
• We’re invested in your personal growth. As a growing startup, there are new challenges every week and we’ll help you develop new skills and learning opportunities.
• We're a mission-led team that cares deeply about the customers that we serve, the way we build a product and a passionate team culture where we can do our best work together.
• You’ll get to work for a remote-first company with current team members across North America. (Your primary work window should be within 2 hours of Pacific or Eastern Time.)
• As well as a competitive salary you’ll receive all the equipment you need to do a great job, full medical/dental benefits, unlimited paid vacation and exercise reimbursements to stay fit. 
• You’ll receive stock options to share in the future success of our company.

We're well funded, have incredible investors & advisors and are backed by Tiny, a erse family of companies that prides itself on crafting well-designed, wonderful internet experiences.

We are looking to add a Campaign Manager to our team! Starting monthly salary of $2000+ revenue share opportunities after 3 months.

✨Who are we:

A B2B SaaS Marketing agency working with top US, UK, and EU startup clients. Some of our clients include Lytics, Prezzee, Daring and RealScale. We are an ROI-driven agency with one of the best Cold Email Systems in the world.

💪You are the right fit if:

• You are hungry to learn more about B2B Outbound Marketing and in particular about cold email
• You are an amazing, top-notch English copywriting (or at least eager to learn)
• You are a self-starter, love to learn new things on a daily basis, and get excited about results
• You have a strong meme game
• You are okay working 6 AM EST - 2 PM EST ( we need to accomodate our US clients)

📅 What will your day to day be like:

• Managing multiple cold email campaigns for clients. Optimizing open rates and replies
• Crafting one of a kind copy to grab our target audience's attention
• Learning the ins and out of the business of a successful marketing agency.
• Communicating with clients on results. Our clients are super fun to work with, btw!
• Researching, researching, and learning. We expect you to learn about new market trends, tools not only from us but also on your own!

💖 How to apply:

If you would like to apply feel free to email your resume to [email protected] or submit it here on https://www.linkedin.com/jobs/view/3265256942.

Time zones: EST (UTC -5), CST (UTC -6)

Punchbowl is looking for a Software QA Lead to join our growing team. The ideal candidate has 3-5+ years of experience in software quality assurance. As a hands-on QA manager for Punchbowl.com, Memento.com, and our mobile apps, you will take on the role of player/coach. You’ll build a deep knowledge of our platform and products, execute test plans, and ensure all new code is tested with minimal risk of causing site downtime. Ultimately, you’ll build and lead a team who will manage all QA responsibilities. This is a fantastic opportunity for a skilled QA leader who is looking for autonomy in their next role.

You are:

• Passionate and opinionated about delivering flawless products (web and app)
• Experienced with software quality assurance (3-5+ years) and different testing techniques
• An exceptional communicator who knows how to write clear, precise feedback for developers
• Knowledgeable about how to build processes and evangelize them within an organization
• Confident in your ability to manage other team members
• A problem-solving savant with impeccable attention to detail

You will:

• Collaborate with stakeholders to run and perfect the release process
• Manage all processes for testing & communicating feedback to the dev team
• Lead and grow a team of QA specialists
• Oversee the development and maintenance of test plans for all active products
• Develop test cases for planned features and ensure full test coverage of the product spec
• Work closely with the customer support team to identify user-facing and user-reported issues
• Establish new processes earlier in the development lifecycle to help our QA process “shift left”
• Evangelize and implement end-to-end regression testing with a framework like Cypress or Playwright to improve our testing automation suite
• Prioritize and escalate live issues appropriately

About Punchbowl

Do you want to work in a growing company that invests in its employees more than the average company? Punchbowl is the company behind the critically-acclaimed technology platform for celebrations, holidays, and meaningful life memories. The Company runs its platform on Punchbowl.com, Memento.com, and best-in-class iOS and Android apps. We provide a fun, casual, and innovative environment where hard work is recognized and rewarded.  

Some Punchbowl Perks:

• 100% healthcare coverage
• Flexibility to work from wherever you will be most effective
• A collaborative, start-up environment where you’ll learn a lot, get your hands dirty, and see your work directly impact our customers
• Fantastic, smart coworkers who are passionate about what they do
• Virtual team coffee chats, Friday team trivia challenges, and anything else we can think of to have fun as a team from a distance

TO APPLY: Please send a resume to [email protected]

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

World Class Pay and Benefits

**

**

**

**

**

100% Remote Opportunity

The Files.com Customer Support team is 100% remote. However, we travel for regular in-person meetings with the team and the entire company to meet and work together face to face. These meetings are in cities around the US, including Scottsdale, Austin, Orlando, New Orleans, San Diego, Las Vegas, and New York City.

In-person events combine work and fun and are designed to make up for the in-person interaction that occurs in an office job.

We are very excited that COVID-19 restrictions have been lifted and we have fully resumed company travel. 🎉

About Files.com

Files.com is an enterprise secure file transfer & automation app with over 6,000 paying business customers, including Target, Canonical, UPS, Leica, DirecTV, GoPro, Marriott, and more.

Files.com was bootstrapped by our founder and has been profitable since its founding in 2010. We recently raised $46.5 million of growth equity from Silicon Valley-based Riverwood Capital to accelerate our growth.

In this role, you will be:

• Responding to customer-initiated interactions such as phone calls and emails (one-on-one communication).
• Identifying software bugs and feature requests, and coordinating with the relevant team for handling.
• Providing after-hours emergency support assistance to customers on a rotating basis with other customer support team members.
• Taking a high-touch approach to support, encouraging frequent interaction with customers and working with them to a full resolution of any issues.

About You

• You have excellent written and verbal communication skills, and have real world experience deploying those skills.
• You bring a top-notch customer demeanor, including patience, understanding, and empathy.
• You can learn a process and then add to that process. For example, you can learn to use our knowledge base and playbook articles, and then contribute to make them better.
• You are known for being smart and getting things done. When you take on a project, your team knows you will handle it effectively and efficiently.
• You have a general understanding of a SaaS environment, including some experience (not necessarily expertise) with several of the following technologies: web applications, networking, internet communication protocols, APIs and/or programming languages, file integration tools and platforms (e.g., AWS, SharePoint, Zapier), and single sign-on tools (e.g., LDAP, Azure AD, Okta)

Time zones: EST (UTC -5)

Job Description: Customer Success Specialist (TimeTap)

About Lumaverse Technologies:

Lumaverse Technologies helps nonprofits, businesses, and schools build active communities—our solutions make it easier for members, volunteers, donors, event attendees, and parents to get involved and stay informed. Anchored by SignUpGenius, America’s #1 sign up app, Lumaverse touched over 190M customers last year in our mission to build group technology solutions that light the way to increased engagement, data-driven insights, and streamlined group management. 

When you work with Lumaverse, you're signing up to build and ship with an agile team of people who like to get things done, simply and at a huge scale. You'll also be part of a company that is a perennial winner of the Best Places to Work Award due to its creative, fun, and caring culture.

TimeTap, powered by Lumaverse, is a leading Enterprise appointment scheduling software used by large companies (Amazon, Facebook, IBM, Nationwide), government agencies, and small businesses worldwide to book appointments online. 

This is a remote role residing within the Charlotte, NC Metro area.

Would you like to join a fast-paced customer-centric support team? Are you comfortable multi-tasking and saying yes to anything that may come your way? We’re looking for a passionate, hardworking team player who isn’t afraid to research and test options to find solutions. You’ll be the first point of contact when our users reach out and you’ll use your finely honed organizational skills to create a positive experience for our TimeTap customers. Our team works hard to ensure our customer base succeeds and feels comfortable using the TimeTap solution. If this sounds like the challenge you’re up for – we want to hear from you!

Responsibilities:

·       Create a positive experience for all TimeTap customers by providing multi-channel support to a large volume of users

·       Represent Lumaverse and TimeTap with a friendly, helpful attitude that assures customers of the company’s commitment to their satisfaction

·       Provide email/messaging and phone support to existing users

·       Build relationships by engaging customers with helpful solutions while presenting options for more advanced functionality

·       Communicate (with details!) to the larger TimeTap team any bugs or common issues that users are facing

·       Provide clear and thorough written responses to our user’s questions

·       Help manage feedback from users regarding bug fixes or new feature ideas

·       Utilize software applications for customer support, tracking site issues, and documenting workflow

Requirements:

·       Bachelor’s degree 

·       Minimum of two years experience in a similar role

·       Superior written and verbal communication skills

·       Strong abilities in explaining instructions via email as well as speaking by phone with users to walk them through successful steps to resolution

·       Experience with Zendesk a plus

·       Approachable nature when working with others to solve problems

·       Ability to work independently while effectively prioritizing and managing tasks

·       Problem solver – proficiency in troubleshooting and following logical steps and procedures

·       Patience (Yes! It’s a skill!)

·       Excellent organizational and time management skills

·       Self-motivated and able to handle responsibilities without consistent oversight

·       Ability to work successfully in a team environment, remote or in person

·       A positive, flexible, can-do attitude

Terms of Employment:

·       Full time

·       Salary: DOE

·       Location: Remote within the Charlotte, NC area

·       Start Date: Immediately

·       Benefits: group health insurance (medical, dental, and vision), 401(k) matching, life insurance, disability, 8 holidays, unlimited PTO, employee-centric giving program, end-of-year bonus, professional development, and more.

To apply, please send your resume and cover letter in PDF format to resume [at] Lumaverse [dot] com

**

At Yoko Co, we know that life is short, which is why we exclusively serve clients who are working to make a positive impact. From rescuing pets, to saving lives, to building communities for brilliant minds, the work you do here will help make the world a better place.

Our team is made up of people who are passionate about the work they do, the missions of the clients they serve, and, importantly, their craft. We also care about each other — we don’t think of one another as coworkers or employees, but as fellow humans. From project managers to strategists, developers to designers, we bring out the best in each other. 

**

• Lead the team as a player/coach - both helping to lead key sales initiatives as well as support and grow a small and mighty sales team.
• Regularly perform outreach and networking across a mix of media to build relationships with people in inspiring and exciting organizations to help them maximize their positive impact in the world.
• Lead the sales process for our accounts and prospects, from initial conversations to proposals, presentations, demonstrations, and contracting.
• Be the first line of screening to ensure optimal fit and alignment between our team and potential clients.
• Occasionally help support other team members sales conversations or initiatives and paperwork for new and existing clients.
• Serve as an example of our culture and values. 

**

• Have 8 or more years of experience in selling digital marketing and website design and development.
• Have significant experience with WordPress.
• Can lead a room consisting of anyone from senior executives to entry-level employees and help understand their needs (declared and revealed) and position our team appropriately. 
• Have a personality that is energized by interaction with others.
• Naturally find yourself taking the initiative to solve problems, and make things better. 
• Operate comfortably at a fast pace with multiple projects, helping teams react to fluid situations. 
• Are an excellent communicator across media types: In person, video, or in writing.
• Can meet people at their level of strategic or technical experience and naturally educate them.

**

• You prefer opportunities to come to you. Sure, some of that will happen, but as the saying goes fortune helps those who help themselves. Regular outreach and networking are a non-negotiable part of this position. 
• You’ve ever said “that’s not my job” or “that’s below my pay grade.” While we try to utilize everyone in the best way possible, sometimes it’s more important to roll up your sleeves and prove you’re a part of a team. 
• You’d rather wait for someone to tell you what to do. 

**

You’ll do 3-4 interviews with various team members, starting with a short culture interview, and then moving on to more specialized conversations. Somewhere in the middle of the process, you’ll likely do a short practical assessment to ensure you can deliver at the level it takes to be successful here. 

**

You’ll get a competitive salary, unlimited time off, a flexible schedule, the ability to work wherever you want, a personal development budget, federal holidays, and multiple weeks off at the end of the year to recharge. We also provide profit sharing to everyone on the team. If you’re in the US, we offer health insurance, disability and life insurance, and 401k matching.

**

We’ve been in business for over a decade, our whole team is remote, we were named a 2020 and 2021 Best Place to Work by the Inc. 5000 and the Washington Business Journal, and you can poke around our website to learn more. 

**

If you’re interested, send an email to [email protected] with the subject line “Player/Coach” — While you’re at it, we’d love to learn a bit more about you, so share a link to your personal website, LinkedIn profile or, if you’d like to skip to the front of the interview line, record a video introduction.

We take applicants from all over the world. However, you must be willing to work a schedule that has a reasonable overlap with normal US business hours.

If you’re interested, send an email to [email protected] with the subject line “Sales with Soul” — While you’re at it, we’d love to learn a bit more about you, so share a link to your personal website, LinkedIn profile or, if you’d like to skip to the front of the interview line, record a video introduction.

CoinList is looking to hire a Financial Operations Analyst to join their team. This is a full-time position that can be done remotely anywhere in the United States or on-site in New York NY, or San Francisco CA.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

Digital Marketing Specialist (U.S. based)

• **Family-Friendly Hours & Work from Home

  **

• **Fast-Growing Digital Marketing Leader

  **

• **Healthcare Focus… Helping Doctors Succeed

  **

In 2004, Steve Anson and Bill Esteb founded Vortala with a simple vision to help doctors grow their practice using the Internet.

Today, our dedicated team of 85 marketing professionals serve thousands of healthcare practices worldwide. Busy doctors trust Vortala to manage their practice website and lead their digital marketing strategy.

Our core values are Trust, Service and Innovation. Our team culture is based on practicing an Outward Mindset which is the simple idea that, “our success is a by-product of helping others succeed.”

Is our culture a good fit with your work and life philosophy?

Our brands include, Perfect Patients (allied healthcare), Smile Marketing (dental) and we’re expanding into other healthcare verticals.

ABOUT THE ROLE

As a Digital Marketing Specialist, your mission is to help our clients get and keep more new patients! The focus of your role is client management and you’ll work closely with expert internal departments including SEO, PPC, graphic design, web development and copywriting.

To keep pace with the ever-changing digital landscape, you’ll be provided with ongoing training and development opportunities.

Reporting to the North America DMS Team Leader, you’ll work with our allied healthcare brand, Perfect Patients, and Smile Marketing (dentists), and manage an established portfolio of practice clients. You will be responsible for identifying client needs and developing strategies. Must be self-driven and highly adaptable.

Your specific role responsibilities include, but are not limited to:

• Onboarding of new clients, implementation of digital strategy, driving value conversations, client retention strategy and establishing partnerships
• Client Relationship Building: develop and maintains solid relationships with client contacts; willing and able to consult with the client to resolve ambiguity in provided requests or assets
• Managing client expectations and internal resources to insure our service delivers exceptional new patient results
• Perform a wide variety of online marketing functions, proactively identify opportunities and generate ideas for your clients to improve new patient conversion and help clients meet business needs and objectives
• Working alongside internal specialists (SEO, PPC, graphic design, development and copywriting) to manage your clients digital strategy and focus on their growth and success
• Proactively review data and liaise closely with clients to identify patient behavior and design a journey roadmap to better personalize content, and target communication to drive new patient leads, visits and conversion
• Meet KPI’s for client retention and upselling

HOW TO SECURE AN INTERVIEW

Are you a natural born leader with the desire to lead and manage a portfolio of clients?

To be invited for an interview, you should possess the following skills and experience:

• You will have demonstrated experience building strong, trusted, long-term relationships in previous relationship management and/or account management role (2 years)
• Agency experience highly desirable
• Project management experience
• Ability to organize and prioritize multiple strategies and customer deadlines with minimal oversight
• Excellent written and oral communication skills
• Experience in local marketing strategy including a working knowledge of all aspects of websites and digital marketing
• Clear understanding of the following and 2 years experience with:
  • Google Analytics
  • SEO best practices
  • Google Adwords “PPC”
  • Social Media Management “SMM”
• Good working knowledge of Content Management Systems (e.g. WordPress or similar)
• Power-user with productivity tools including email, web search, CRMs and online collaboration apps (e.g. Slack)
• Natural leadership qualities

If you thrive in a fast-paced environment, are adaptable to change and have a sense of humor, enterprising curiosity, a strong work ethic and a positive outlook, this just may be the right role for you!

Experience in the health profession and working with doctors is desirable but not essential.

Although there is flexibility on the work schedule, you would need to work the majority of your day from 9am-6pm EST.

Our mantra is, _“the company can only grow as fast as its people.”

This means we’re committed to your ongoing personal and professional development including weekly inidual and team development activities.

This is a full-time position with flexible, family-friendly hours.

You’ll work from the comfort of your home office and connect with your colleagues worldwide using the most advanced online collaboration tools.

Vortala is a fast-growing, equal opportunity employer riding the healthcare and technology wave.

Ready for a new challenge with a company that cares deeply about you and your development?

APPLY HERE:  https://vortala.formstack.com/forms/dms\_us\_nov\_2022

This is a fully remote position, not restricted by commutes or a particular geographic area.   Office hours: Monday through Friday, 9AM - 5PM Pacific Time (PDT UTC-7), this position requires iniduals to be available for meetings and duties during this window.

CreateApe is looking for a Director of Project Management with a history of successfully managing projects and teams, or at the very least, specific digital agency experience to join our expanding team to work with our client base of 20-30 projects at a time.  Feel free to take a look at some of the projects we’ve worked on so far.  

The correct inidual for this role will guide a team of 5-8 Project Managers and contribute as a member of the Leadership team, while refining and implementing day to day process improvements, setting team expectations, tracking KPIs & reports, while also mentoring existing staff, as well as onboarding and training new team members.  Our ideal candidate has extensive experience with both web and mobile projects, articulating challenges and successes to clients, while also demonstrating a proven track record of successfully leading the Project Management departments.  In this role, you will coordinate with cross-functional teams from Sales & Marketing, Design, Development and QA to ensure our staff meet project needs both on time and within budget, while relying on your extensive experience and judgment to plan and accomplish the stated goals.  This is a high level position, reporting directly to the COO & CEO and working with the rest of the Leadership team.

Responsibilities:

• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Ensure that all projects are delivered on-time, within scope and within budget
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop detailed project plans with milestones to monitor and track progress
• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
• Measure project performance using appropriate tools and techniques
• Report and escalate to management as needed
• Manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties/vendors
• Create and maintain comprehensive project documentation
• Meet with clients to kick off new projects
• Delegate project tasks based on junior staff members' inidual strengths, skill sets and experience levels
• Track project performance, specifically to analyze the successful completion of short and long-term goals
• Meet budgetary objectives and make adjustments to project constraints based on financial analysis
• Develop comprehensive project plans to be shared with clients as well as other staff members
• Develop spreadsheets, diagrams and process maps to document needs using Clickup, Figma, and Google Documents.
• Retrieve estimates from design and development teams for new projects and translate those estimates into proposal documents using Google Slides.

Requirements:

• Proven working experience in project management in both web and mobile technologies
• Proven success leading a team of project managers in a digital agency environment
• Excellent client-facing and internal communication skills
• Excellent English written and verbal communication skills
• Solid organizational skills including attention to detail and multitasking skills
• Understanding of best practices and vocabulary in the web and mobile space
• Understanding of agile development processes, project management tools such as ClickUp,  JIRA,  et cetera
• Excellent communication in English, on Google Meet (or Zoom), Email and Slack

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8)

The Product Manager for HelpSpot, our flagship product, will wear many hats in a role that touches many critical business functions. Having a hand in sales, marketing, and project management makes each day a unique challenge. The right person for the position must be strongly self-motivated, have the ability to multitask, and a problem-solver attitude. In addition, the ability to thrive in a distributed, small team work environment is a must.

The Product Manager reports directly to the company founder, working daily with our customers as well as support and development.

**Responsibilities Include

Sales:**

• Answer sales-related inquiries from current and prospective customers.
• Conduct demos for prospective customers (over Zoom) several times a week.
• Manage follow-ups from previous demo's and sales contacts.

Marketing:

• Build out our existing partner program to add several new high-quality partners a month.
  • This will require defining the best types of organizations to approach and then performing that outreach.
• Track traffic and performance of the HelpSpot website.
• Manage outside web content providers and assist in product website positioning.
• Build out our G2 and Capterra presence.

Project Management:

• Design and implement a new product roadmap translating market research and customer interactions into a compelling product strategy.
• Ad-hoc project management for various smaller projects and initiatives.

Requirements

• 4+ years of experience as a project or product manager or owner.
• Experience with B2B software in some capacity with management responsibility for its adoption and use.
• Outstanding written and verbal communication skills.
• Experience with public speaking and/or presentations.
• Comfortable working in a small distributed team.
• Based in the United States.

Bonus Skills

• Experience with HelpSpot or other help desk software.
• Formal sales or marketing experience.

Salary and Benefits

• Salary: Commensurate with experience
• Half-day Fridays
• 100% of the employee's medical, dental, and vision premium
• 15 days of paid time off
• 3% of your salary contributed to 401k
• Top-of-the-line Apple hardware provided
• Fully remote with flexible start/end times
• 40 hour work week with no overtime expectations

About UserScape

We are the people behind HelpSpot, LaraJobs, Laracon, Thermostat, and a few more things! We've been bootstrapped, profitable, and fully remote since 2005.

We're a company of 4 full-time and 2 part-time employees. We all have an entrepreneurial spirit and can-do attitude to get the job done. We all work hard on the clock but respect a strong work/life balance; where time off and side project work/part-time businesses are supported and encouraged.

We're strong advocates of open source software and many of our products directly support the open source community.

Top 3 Reasons To Join Us

• Competitive Salary
• 100% Remote
• Working on the latest tech for the Insurtech Market Leader

About Us

At CoverGo, our mission is to help insurance companies and banks to make insurance 100% digital, to better serve their customers.

• We are the leading provider of cutting-edge technology to the insurance industry
• We're also the winner of the insurtech of the year in all of Asia in 2021 and other awards globally
• We work with enterprise clients such as AXA, MSIG, DBS, Fubon, Bank of China Group Insurance, and many more
• We're an international, erse team with over 20 nationalities and team members working remotely from all over the world
• We are fully funded and backed by reputable VC funds and strategic institutional investors
• We have offices in Singapore, Hong Kong, and Vietnam. We plan to expand to the US and other markets in the upcoming months
• We've grown our annualized revenue by over 1000% since January 2021
• We're constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a ersity of thoughts, expressions, and perspectives is key to building the best culture for equally erse communities all over the world

About the Role

.Net Backend engineering is the heart of our technical excellence. We are looking for people who are able to analyze complex insurance domains and build high-quality API and microservices in cross-functional product and project teams.

CoverGo is a Kubernetes-native platform that consists of around twenty microservices exposed via a GraphQL gateway (https://api.covergo.com/playground), based on .net 6.

What You Will Do

• Help us build, grow and maintain our services
• Apply your skills to develop robust and scalable software

You'll be successful in this role if:

• You are a hands-on engineer, and you love what you do
• You are a quick learner and excited about learning new technologies
• You are passionate about automated testing, code quality and engineering best practices
• You advocate software craftsmanship and take pride in your work
• You enjoy collaborating with engineers across functional teams and have excellent communication skills
• You enjoy taking full ownership of projects from conception to production

What We Need

• Experience in Event sourcing, CQRS, and DDD (Domain Driven Design)
• Excellent understanding of .NET Core and C#
• Experience with Docker
• Familiarity with microservices using GraphQL
• Experience with database technologies like MongoDB, PostgreSQL
• Intensive TDD practice

It'll be nice if you have some experience in areas:

• Event Storming or Event Modeling
• SpecFlow and BDD
• GitHub Actions
• Cloud Computing platforms: Amazon AWS, Microsoft Azure, Google Cloud, Alibaba etc.
• MS/BS in Computer Science or a related degree
• Insurance and fintech experience
• Know what these names are about: Vaughn Vernon, Eric Evans, Martin Fawler
• Kubernetes
• GitOps

Why You'll Love Working Here

• Salary: Up to 5000USD/Month
• Full-remote employment, work from anywhere and/or from one of our physical offices in Vietnam, Singapore or Hong Kong occasionally
• Local time zone office hours, work by your schedule
• Paid annual leaves
• Employee stock options
• Performance bonus
• Performance review 2x a year
• Company activities & team offsites to exotic locations
• Training and development plan

BBE Marketing is seeking a contact researcher to help us in building our databases, data architecture, and pipelines that power our business. In this role, you will be collaborating with other research engineers to research data, and verify data in our database. In order to be considered for this role, you will need to take the attention to detail test that is sent to you upon applying.

**

• Research contact information utilizing different tools
• Create and manage guides for different tasks
• Create and optimize processes for different tasks
• Verify and perform quality control on the data in our database
• Collaborate with other team members in meeting goals

**

• You are competitive
• You have excellent time management skills
• You have a very strong attention to detail
• You have solid organizational skills
• You have strong Communication skills
• You have strong writing abilities
• You have the ability to work effectively within a team.
• You have a strong work ethic
• You take initiative
• You give honest feedback and also take honest feedback
• You take ownership, and come up with ideas to improve our company
• You are thoughtful and clear in your writing.
• You have strong problem solving skills and critical thinking abilities.

**

BBE Marketing provides products and services to help businesses connect with celebrities and influencers. We are a small, fast growing company who is passionate about our mission.

We are looking for an experienced QA Automation expert (remote/anywhere*) to enhance our Quality Assurance automation capabilities. 

**

• Analyzing our applications and existing technical processes in order to implement a new automation testing strategy and tool/s. 

• Planning and execution of manual and/or automated testing, working in close collaboration with the Development and Product teams.

• Building a test automation framework; write, design, and execute automated tests to maximize test coverage for the most critical features of the system. Document process and train other testers. 

• Developing and maintaining functional test cases, system & integration test cases and test artifacts like test data, test cases and automated scripts.

• Coaching other testers on test automation, coding standards and best practices.  

• Supporting the setup of a new Continuous Integration system  

**

• You have 5+ years of relevant QA work experience, with excellent understanding and knowledge of software quality assurance practice and the complete SDLC. 

• Solid experience in testing Web services and APIs using Selenium / WebDriver, SOAP UI, Postman, Cypress, Junit/TestNG etc.  You have developed and/or integrated a test framework in your previous jobs.

• Well versed in testing best practices, tools and procedures, including manual and automated testing. 

• Good knowledge of JavaScript, PHP and PostgreSQL/SQL. 

• Experience with load and performance testing tools such as JMeter or LoadRunner is highly desirable. 

• Experience in continuous integration and code review is strongly desired 

• You are detail oriented and receptive to giving and receiving direct feedback 

• You have strong interpersonal and communication skills with the ability to work effectively with erse teams and customers 

• You have very strong analytical and problem-solving skills 

• You have a proven background in defining and implementing alternative approaches to achieve customer goals 

• *You can work effectively with a distributed team across multiple geographical locations and time zones. Preferred working time between UTC -05:00 and UTC+02:00, i.e., EST (North/South America) and CET (Europe/Africa) 

**

ShotFlow simplifies the visual content creation process for the world's best-known retail and apparel brands. A product page full of beautiful pictures doesn't just happen by magic, it takes whole teams of studio production professionals to create visually compelling content. ShotFlow is a workflow tool managing and accelerating the complex production processes behind the scenes.

**

• A leader in our market space, that never stops innovating to be the best at what we do.

• A self-funded organization that doesn’t answer to outside investors only focused on maximizing their profits.

• A tight-knit team of top performers who genuinely care about each other, with no egos and no drama.

**

• Fully remote international team. Every person is free to live and work wherever – and whenever – they want

• An asynchronous schedule*,  providing more flexibility, less pressure, and a better work-life balance

• A self-determined job with personal responsibility to move things forward, shape the processes and choose the tools you need to do your best work

• Personalized software/hardware budget to set up your work environment

• You’ll travel with us (when safe) for team gatherings to catch up, have fun and plan our future

• A generous vacation policy, keeping you ready for new challenges

• A fun and friendly company culture. Share some memes on Slack, and catch up with us on the weekly social calls

Sounds like a match?

If you’d like to learn more and apply, go to our web site or send your CV to [email protected] with subject " QA Automation" and we'll be in touch!

Senior Quantitative Analyst at Vinter

About the Company

Vinter is the #1 crypto index provider for the ETF industry. Founded: 2019 Co-Workers: 13

About the Job

Vinter is seeking ambitious quantitative analysts to join our team to build and improve index strategies for our institutional customers. At Vinter, you’ll help solve unique, large-scale, and highly complex technical problems. The quantitative analyst is ultimately responsible for the implementation, review, rebalance, and reconstitution of the Vinter index portfolio.

Vinter’s mission is to institutionalize crypto. We create and calculate complex yet elegant crypto indexes used in financial products worldwide. Our customers are some of the most successful crypto funds in the world, and our investors are some of the most well-respected in the industry. We recently raised a $3.4M Series Seed and are now looking to build one of the greatest teams in our industry.

Since our incorporation in 2019, we’ve been listed as a top European startup. Our team is a erse group of people from over eight countries speaking 13 different languages.

Responsibilities:

As a member of the index team, you will be responsible for the development of new index algorithms, backtesting reports, periodic Index reviews, and rebalances of the Vinter indexes. Key areas of responsibility will include:

Develop new index algorithms and investment strategies.

Automate the company's backtesting infrastructure and develop our capabilities to visualize backtesting results.

5+ years of experience in developing and implementing financial or statistical models in a production environment.

MS or MBA in Computer Science, finance, financial engineering, economics, statistics, or other quantitative fields.

NB. Vinter will hire you through our entity in the UK and Sweden. In other countries, we hire using a global payroll provider.

Vinter is an equal opportunity employer committed to ersifying its workforce. Accordingly, it is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy or any other characteristic protected by law.

Skills

finance, economics, statistics

Compensation

DOE

Our organization is seeking content writers to create articles and blog posts on a variety of topics.

The rate of pay is $20 per 100 words (this comes out to approximately $100 per article or $50 per hour).

Some topics you may be asked to write about include the following (you can always turn down a topic if you do not feel comfortable writing about it, however if you have experience or expertise in a specific area, please let us know):

• Health & beauty
• Fitness
• Home Decor
• Fashion
• Sports
• Do it yourself
• Finance
• Legal
• Medical
• Family/Parenting
• Relationships
• Real Estate
• Restaurants
• Contracting (plumbing, pool building, remodeling, etc.)

These are just some of the more general industries and topics that we cover.

To apply for this position please send an email with your writing sample or link to your published works to [email protected].

Requirements

• We ask that all work be completed using a word processor such as Microsoft Word or Open Office
• A reliable internet connection and the ability to meet deadlines
• Good communication skills and respond in a timely manner to editorial staff when they ask for updates on tasks, etc
• Work well as a team member with the rest of our content management and editorial staff

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9)

We are looking for a Senior Business Development Manager (SBDM) to lead the development and success of new enterprise accounts at SketchDeck. You will educate our potential customers about SketchDeck's creative capabilities, and you will help drive the growth of SketchDeck by cultivating a healthy pipeline and managing positive and effective proposal and pitch development processes.

As the Senior Business Development Manager, you will work with customers across various business departments and industries on how SketchDeck can be a long-term creative partner. You will be our client's first point of contact and see the relationship through the transition from business development to creative development.

You will report directly to the Director of Business Development.

Your day-to-day:

• Vet inbound leads through qualification, screening out leads with insufficient budgets or needs we cannot serve.
• Hold initial meetings with clients to understand their goals and budget, get them excited about our creative solutions, and build enough trust to secure a next step or close.
• Manage and support the pitch process through client relationship management, opportunity research and strategic guidance, proposal writing, pitch deck development, pricing, and negotiation.
• Generate net-new opportunities by prospecting, networking, and attending events.
• Partner with the Director of Business Development and agency leadership to define winning growth and pitch strategies for SketchDeck.
• Support effective new business operations through process innovation, CRM maintenance, and marketing strategies.

Requirements:

• 5+ years experience in business development, with at least 2+ years in the creative agency or related field.
• Experience building and executing high-level strategy. We're looking for someone who can see the big-picture and carry through the tasks.
• Problem-solving skills and can move between working autonomously and collaborating with multiple team members within SketchDeck to impact the company's goals.
• Experience securing business with medium to large-sized enterprise clients.
• A consistent track record of converting opportunities.
• Passion for design, creativity, and working in a marketing-centric environment.
• Consultative selling and closing skills.

**Benefits:

We pride ourselves on being a great place to work. By joining the team, you will get the following:

• Health insurance (medical, dental, and vision)
• Stock options
• 401(k) with company match
• Fully remote working (that started pre-covid and will continue after!)
• Paid time off that grows with tenure
• Annual company retreat
• Computer hardware of your choice (up to $1,500)
• $500 towards your office setup expenses
• To work with a talented team of designers, team members, and engineers

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), AST (UTC -4), NST (UTC -3:30)

Kupid is a Matchmaking Platform, not a dating app.

Kupid is a platform where clients hire Matchmakers to search, screen and select singles that meet their values and relationship goals.

Whether you are brand new to the matchmaking business or you have successfully set up people in the past, we welcome you to apply to become a Matchmaker with Kupid.io. 

We’ve found the most successful matchmakers possess the following qualities: 

Trust & Accountability:** a deep commitment to building strong, meaningful relationships.

• Professional & Organized: meticulous attention to detail; rarely drops the ball. 
• Warmth & Dedication: positive, relatable, and someone to count on.
• Empathetic & Reliable: clients need to be heard, and rely that you are working for them to find their match
• Creative & Resourceful: unafraid to lean into the unknown and adapt to challenges.

No experience necessary! We are excited to join you on this new path of becoming a Matchmaker. Our job is to help you learn what it takes to acquire clients, find matches and grow your business. We provide all the training and everything you need to be successful as a Remote Professional Matchmaker. 

Role

There has to be more to life than swiping.

As a Matchmaker, you help create a positive impact on the love lives of Kupid clients by leveraging your expertise in interpersonal relationships, recruiting, and coaching; ensuring high-quality date experiences, member satisfaction, and accountability on many levels.

We’ve found the most successful matchmakers excel in the following competencies:

Emotional Intelligence:** handle all relationships judiciously and empathetically.

• Project Management: prioritize all members in your schedule, especially clients. 
• Communication: proactive; clearly (re)sets expectations at scale; honors commitment.
• Networking:  Finding potential matches online and offline via multi-channel outreach. 
• Technology: Familiarity with video chat and dating app platforms

Responsibilities

Meet your client where they are at. Help them find their Match.

You're responsible for guiding clients through their matchmaking experience, finding and screening singles that meet your client's personal interests, and sending them to your client. 

At Kupid, our Matchmakers find and screen prospective singles. The more matchmakers we have on our platform, the more singles are added each week. Your job is to help find what your client really wants. Help them better understand themselves to find their true match. 

Ideally, you're also comfortable with numbers and drawing insights from our workflow and tech in order to make our matchmaking smarter and more meaningful for our clients and team alike.

Principal Responsibilities

• Client Experience: Lead a high-touch experience as your clients’ personal matchmaker and coach throughout their matchmaking experience.
• Recruiting: Generate quality, potential matches from your personal and professional networks, online and offline outreach, and Kupid’s Singles Database.
• Screening: Meeting potential matches via video to screen and assess compatibility. Generate buy-in from potential matches; engage with your personal recruits. 
• Date Advice: Helping prepare your client for what is to come on their online date. 
• Coaching and Feedback: Deliver honest and expeditious feedback, dating insights, expert guidance, and constructive tips for your clients and their matches after each date.
• Communication and Teamwork: Collaborate with the internal team, abiding by our code of ethics; bringing concerns to our team in a proactive, professional, and articulate manner. 

Job Qualifications

Minimum Qualifications:

• Passion for people. 
• Quality-consciousness and exceptional attention to detail. 
• Ability to connect and build rapport, especially with those you do not know or share values with. 
• Experience working with external-facing clientele. 
• Ability to emotionally detach, maintain objectivity, and create win-win solutions. 
• Naturally resourceful with curiosity to learn more and a tendency to sort out inefficiencies.
• Tech-savvy with the ability to pick up new tools and technologies with ease. 

Preferred Qualifications:

• Formal education in communication, psychology, or counseling. 
• Relevant courses or certifications in matchmaking, coaching, or educational programs above.
• Direct experience in matchmaking, coaching, and/or date concierge. 
• Direct experience recruiting and/or interviewing for quality and character.
• Direct experience working interpersonally with competing priorities of high-profile clientele. 
• Deep awareness of Emotional Intelligence (EQ) and Behavioral Psychology. 

Compensation:

• Commission and rewards 
• Unlimited earning potential

Please note: At this time, we are only seeking candidates based in the continental U.S. interested in a 1099 contract. This remote opportunity is for professionals seeking matchmaking as a business.

Kupid Technologies Inc is an equal opportunity employer and enthusiastically encourages people from a wide variety of backgrounds and experiences to apply. Kupid does not discriminate on the basis of race, color, religion, sex (including pregnancy), gender, national origin, citizenship, age, mental or physical disability, veteran status, marital status, sexual orientation or any other basis prohibited by law.

Shopexperts is looking for an inbound sales manager to help us with our sales processes for inbound requests.

Our clients are eCommerce agencies and eCommerce tech startups building for Shopify, and DTC or B2B consumer eCommerce brands building on the Shopify platform - and they come to Shopexperts to find skilled talent from our growing network of engineers and designers, for ongoing/temporary contracts starting from 10 hours/week or for defined projects starting from 40 hours/week.

Job Description:

- Handle inbound Shopify project and hiring requests from website

Requirements:

Salary starting at USD $1800/mo + performance bonus - negotiable

To apply email a simple cover letter up to 300 words - tell us about yourself,  your achievements and your work experience. If possible include your LinkedIn profile. No need for a CV.  https://www.heycarson.com/careers

Aselo is a software platform for child helplines around the world. We build the software that enables helpline counselors to support children in crisis. A key part of an Aselo-based helpline is integration with local telecom carriers to provide a seamless experience for people who access the helpline via voice or SMS. We are looking for a program manager in a part-time (50%) capacity who can drive these integrations forward.

**

• When a helpline adopts Aselo as its new contact center platform, drive integration of voice and SMS as part of a successful launch. Coordinate with Aselo staff, local telecoms, the helpline, and technical experts to ensure a smooth transition.
• Where needed, find and manage regional technical experts to carry out implementations. We expect to have implementations on six continents in 2023.
• Oversee the ongoing maintenance and success of these implementations once helplines are live, and build a scalable process for handling accelerating growth.

**

• Have project management experience with VoIP integrations, especially Bring Your Own Carrier (BYOC) integrations using SIP, preferably with some of that experience outside North America and Europe
• Have sufficient technical knowledge about VoIP technologies such as Asterisk, Kamailio, SBCs and SIP trunking to work effectively with engineers and technical experts
• Are highly organized and capable of managing multiple simultaneous projects
• Possess organizational savvy: the ability to get things done working with multiple parties in complex organizations
• Align with the Tech Matters values of Impact, Empathy, and Collaboration and its social impact mission

**

• Have experience specifically working with Twilio products and/or Amazon Web Services (Aselo runs on top of these services)
• Have experience setting up VoIP technologies in more than one region of the world
• Speak one or more major languages in addition to English

The position is entirely remote, though you can expect travel up to 20% of your time for in-person team events and customer visits. You can be based anywhere in the Americas, or in Europe or Africa provided you are willing to do evening calls with the rest of the team. You can also expect occasional calls outside of normal working hours in order to talk with partners around the world.

As this position involves international business travel, COVID-19 vaccinations are required. Travel will likely include countries where vaccinations or prophylaxis is recommended by health authorities (for example, yellow fever vaccination or anti-malarials).

Compensation

Intended compensation is roughly US$30 to $60 per hour. This is intended to be near-market compensation for those in less expensive locales, or perhaps a "low bono" charitable role for those in more expensive locales.

You should apply

Our users come from all kinds of communities, and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our organization stronger in delivering social impact. We encourage members of traditionally underrepresented communities to apply, including people of color, LGBTQ people, and people with disabilities.

We know there are great candidates who might not check all of these boxes or who possess important skills we haven’t thought of. If that’s you, don’t hesitate to apply and tell us about yourself.

An important part of every application is a cover letter describing why this position and our mission particularly resonated with you.

About Aselo

Aselo is a rapidly growing social enterprise with the goal of helping 100 million kids in crisis all around the world by 2025. In partnership with Child Helpline International and its over 160 helpline members in nearly 140 countries, we operate an open source, cloud-based contact center platform built to give these crisis helplines the same technology power enjoyed by big corporate call centers. Aselo is now the production system for nine national helplines, with ten more in process to go live, and with serious interest from many more around the world.

The need is great: these child helplines receive over 30 million calls annually yet many are only able to answer one-third of the calls they receive. 94% of their communications are still voice calls, while the vast majority of children are far more comfortable with text. During the pandemic, volumes have increased by 50% or more in many countries, increasing the urgency for upgraded technology.

About Tech Matters

Tech Matters is a nonprofit organization that leverages the power of tech to support social sector innovators and advance large-scale positive social change. As tech nerds for the social sector, we identify leverage points where technology can help hundreds or thousands of social sector organizations collaborate around solving a common social or environmental problem. Aselo is our first new social enterprise to launch.

More information on Aselo and Tech Matters

Tech Matters blog

Aselo website

Aselo presentation & demo

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2

Job description

The Guest Experience Agent (GEA) is responsible for making sure that everything is running smoothly and efficiently during their shift as it pertains to our HOLT’s guests in all markets.

The Guest Experience Agents handle all guest bookings and provide a 5-Star experience for all HOLT guests. They have to do so while maintaining strong communication with their Guest Experience Manager (GEM) and local Market Managers (MMs). An important part of your role will be handling reviews and insurance related cases as they relate to damages created by guests stays.  

Our Guest Experience Team is the voice of HOLT for our guests. HOLT’s core mission is to deliver jaw dropping experiences to guests, addressing all questions, requests, or issues. HOLT fields hundreds of interactions daily, and they are growing at a breakneck pace, along with HOLT herself.  Our Guest Experience Agents are currently located in Latin America, Europe and Asia.

HOLT is looking for customer-focused problem solvers to join our Guest Experience Team, addressing field reservations requests, troubleshooting guest issues, and taking HOLT’s guest experience to the next level. With guest requests coming in at all hours, our Guest Experience Agents are responsible for speaking directly with guests and working closely with MMs and Ground Teams to deliver on HOLT’s brand promise and ensure that the needs of the guests are met.

Guest-oriented positions will have significant weekend hours and off-days during the weekday, though you will have paid time off and two days a week off. HOLT is seeking someone who is a self-starter that wants to grow a business. This is not a 9-to-5 job. This is a commitment of 50 hour weeks. If you are hard working, empathetic, solutions oriented, and ready to jump into the startup world then this is the job for you. We are looking for strong decision-making skills, and someone who is personable and loves speaking to others. This candidate should have strong computer literacy skills, with no training required for Google Suite and basic spreadsheet and document applications. Sense of humor is a plus!

Position Requirements

Please read this carefully before submitting an application.

Applying candidates must:

• Speak fluent English and Spanish

• Be located in an Americas time zone

• Have 2+ years in the short term rental hospitality or hotel sector

• Have 1+ years experience using ClickUp, Asana, Monday, Airtable, or Notion. 

• Currently have or have the ability to get a WiFi connection above 150mb/s.

• Possess a high-performing computer with enough RAM to run all of our applications.

• Possess an up-to-date mobile phone.

Also include the following:

• Please email us a screenshot of the final result of this typing speed test: https://www.typingpal.com/en/typing-test 

• Please email us a screenshot of the final result of this internet speed test: https://www.speedtest.net

• Please email us a screenshot of the final result  of this English comprehension test: 

http://www.uefap.com/test/test5.htm 

• Please email us a screenshot of the final result of this math comprehension test: 

https://www.math10.com/en/tests/intermediate-mathematics-2.html

• Submit your answers for our HOLT Guest Situation test:  https://forms.gle/57U96aufhN9qeehA8 

What we offer

• Highly competitive salary, no matter the geographical location of our agents

• All work shifts during your regular day-time hours

• Fast-track growth opportunity: rise to Guest Experience Manager, Operations Associate or even Market Manager in less than one year with outstanding performance

• Paid professional development

• Generous and flexible paid-time-off

Time zones: SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3)

If you want to join a profitable, high-growth, bootstrapped MarTech SaaS, where you will be working on a large, complex project with an ongoing, full-time position, then this is THE job for you. 

We’re Vidalytics.com. A video marketing platform for entrepreneurs. We’re 6 years old 🎂 and growing 50-100% per year. 

Your New Tech Team & Stack 🚀

We are looking for someone to take the lead in our QA Department and implement automations. You would work closely with our Manual QA team member who has been working with TestRail for a few years. 

We are open to using any tech stack, and our DevOps department will help get all the testing systems off the ground within our Google Cloud.

The tech team you’d join includes: 👻😎

• Team of 5+ engineers, mostly Senior level
• Product Manager & Product Owner
• External DevOps Agency
• Manual QA Tester

Tech Stack:

• GCP Infrastructure (Terraform, ArgoCD, Istio)
• GitHub Actions & Cloud Build
• Kubernetes & Docker (GKE)
• MySQL, PubSub, Redis
• React single page app & typescript video player
• PHP is the dominant language, some Golang & a tiny bit of node.js
• 30% Microservices / 70% Monolith
• Monolith written in Laminas (Zend) with some Symfony Components 

Work at Scale!

Every single month Vidalytics is doing… 

• 10s of millions of video plays
• 1 billion requests to our data loggers 
• Around a petabyte in bandwidth transfer 

Job Requirements 👊🏻

• Java
• Selenium
• REST Assured
• TestRail & JIRA
• Ghost Inspector
• Good English
• Strong attention to detail
• Team Player (no toxic egos)

Nice to have (not required):

• MySQL
• GitHub
• Puppeteer
• Scrum or Kanban 
• Google Cloud Platform 
• Docker

What You’ll Be Doing (Job Tasks) 😃

• Take the lead on QA and work closely with our Manual QA Tester
• Plan, execute, and oversee product inspection and testing for quality and conformance to specifications and deliverables
• Cover our React SPA and video player with automated tests
• Write endpoint tests for our internal API
• Became part of our continuous delivery process
• Help our support team with resolving bugs
• Have fun!

What You’ll Love About Us (Benefits and Perks) 😉

Great company culture.** You’re going to be part of a team, not a cog in a machine. 

• We’re here to enable you. It’s your work and your career. Our management team is here to help you become who you want to be, not to micromanage you.
• We value your ideas. At Vidalytics, our doors are always open. Need help? Come on in. Have a vision for the future of the company? We’d love to hear it. 
• Rest and relaxation. Employees enjoy a generous PTO package.
• Professional development. Want to continue your education? Vidalytics pays for classes, conferences, and more.
• You’re more than an employee, you’re a person. Every co-worker you’ll meet is committed to treating you with respect and kindness. You won’t hear stuff like, “It’s just business.”

Vidalytics’ Values

(Yes, We’re Actually Serious About These) 😇

1 -**Meritocracy** – We’re building a Meritocracy, where the best ideas win -- not based on who has the bigger title. The following values underpin this. You should embody these traits. 

2 -**Direct & honest communication (transparency)** – to be successful we have to face the truth and be honest. And that starts with each other. That means we give direct feedback. We want it in exchange. So feel free to argue your points, just be ready to get on board with decisions once they are made. 

3 -**Ownership & Accountability** – the best people are the ones who OWN their position, tasks and even things that go beyond their ‘day-to-day responsibilities’. They never say, “that’s not my job.” Instead, they proactively spot problems and always try to think like the owner of the business. 

4 - Intelligence and smarts – we prize smart people. Who doesn’t? But it's not just book smarts but “business smarts” where you’re able to solve problems. Think for yourself. And don't be intimidated by any problem, no matter how complex. (Aka growth mindset). 

5 - Self-aware (personal growth) – we want people who can look at themselves objectively, admit their mistakes and be open to growth. When you bring this attitude to your profession, it becomes a place of personal development and self-actualization. 

6 - Integrity – trust is the glue that holds us together. We need to be able to trust you whether it is regarding the quality of your hours, the deadlines you set for yourself or anything else. 

7- Urgency – we’re a startup and you need to be able to meet deadlines. We need someone who pushes themselves when they need to and hits deadlines. And also knows how to prioritize the important things. 

8 - Hardworking – we’re trying to get shit done on a budget. If you’re looking for an easy job, go elsewhere. Instead, this job will constantly have challenges and opportunities to learn and grow professionally. But we try to have fun while we’re doing it and consider each other friends. 

9 - Data – whenever possible, we want to make decisions based on data, not emotions or opinions. 

10 - No assholes – Doesn’t matter how good someone is at their job, if they are going to make life suck for other people on the team, then they aren’t welcomed at Vidalytics.

To Apply:

Please fill out your information here. It will come straight to us and we will be in touch right away! :) 

Click here to Apply Now! :D

Cheers,

👨🏻‍🦲

Patrick Stiles 

Founder / CEO @ Vidalytics

Time zones: CST (UTC -6), CST (UTC +8)

In this role, you will help our team to run campaigns outside of  ‘office hours’ - which is GMT+1.  The bulk of our clients are in a different time-zone to us, so this is incredibly important for us to maintain our excellent service.

You will

Run influencer campaigns for our clients on YouTube, Instagram, and TikTok when most of the team aren’t online. That involves, but isn’t limited to:

• Reviewing content submitted to us by creators.
• Sending your feedback and any client feedback to creators and their agents.
• Sending creators’ content to clients to request feedback.
• Confirm that the creator has all the correct details in place before going live. 
• Sharing information when requested and answering queries from creators.
• Updating and maintaining our data dashboards.
• Communicating with your manager and the wider team on any issues that may come up with videos during your shift.

Working Hours

• 40 hours a week

About you

• Ideally, at least 1 year of experience operating in a remote-based role, preferably in a customer service or support role.
• Great attention to detail.
• Demonstrated ability to handle difficult customer situations.
• Able to manage a fluctuating workload.
• Excellent written communication skills.
• A general interest in content creators and platforms like YouTube, TikTok, Instagram, Podcasts.

To apply, please send your CV and a cover letter to the email address listed on this ad.

Time zones: EST (UTC -5), MST (UTC -7), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2

**

We are looking for a Sales Training Manager (Latin America) to create and deliver sales training programs that support an effective and motivated sales force. Reporting to the Head of Sales, he/she will assess training needs and develop programs focused on product knowledge and effective sales techniques that will enable the sales team to achieve and maximize revenue potential.

**

• Conducts and implements sales training programs including but not limited to product, process, soft skills, refresher, and upskilling courses.
• Design training curricula by conducting skills gap analyses by reviewing weekly data sets and reporting/dashboards based on the sales team performance to address areas of improvement
• Assist with sales team leadership inidual coaching logs to ensure all sales reps are receiving support
• Monitors and analyzes sales team performance to evaluate the effectiveness of training and design follow-up or ongoing programs as needed.
• Keeps himself/herself equipped with knowledge and understanding of Magic’s products, services, customers, competitors, and sales techniques.
• Coordinate inidual and team performance review sessions to discuss strengths and weaknesses
• Maintain updated records of training material, curricula, and costs

Requirements:

• At least 3 to 5 years of sales training experience
• Experience working closely with sales leadership and cross-functional teams
• Ability to measure and assess sales training need based on data from weekly performance
• Ability to handle multiple projects, establish priorities, and be flexible and organized.
• Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time.
• Excellent organizational skills & presentation abilities
• Exceptional written and verbal communication skills
• Must be able to meet established deadlines

Your superpowers are:

• Presentation Skills
• Training Sales Processes & Skills
• Creative OOTB Thinking
• Motivating Others & Coaching
• Foster Teamwork
• Motivation for Sales
• Selling to Customer Needs
• Emphasizing Excellence

You should apply if...

• You are highly reliable with a GSD mindset despite external circumstances. You say what you mean and do what you say. You are consistent and take ownership in situations, large or small.
• You are hyper-organized.
• You are Proactive, see potential problems before they happen, and aren’t afraid to speak up/challenge the status quo.
• You are an over-communicator.
• You thrive in a remote work environment. Fully remote work is not for everyone; it requires the ability to quickly pick up online tools, get familiar with our tech stack (G-Drive, Slack, Notion, and a variety of modern applications and systems), and the ability to communicate (and often over-communicate) well in writing.
• You love learning new things. Whether you learn best through reading, listening, doing, or exploring, you’re perpetually curious about the world and work around you and always trying to level up your personal and professional life through self-directed learning.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

SketchDeck is looking for a Senior Account Manager with creative agency experience to join our team! You will play a key role in building trust-based, strategic relationships with our most important clients and ensuring their long-term success and growth. You must be based in the US and available to travel to clients as needed (estimated quarterly).

You will report to the Director of Business Development.

In this role you will be responsible for the following:

• Building strong relationships with decision makers - Our clients are the marketing teams of US-based, B2B companies, mostly in the tech industry. The decision-makers on these teams range from marketing directors to VPs of marketing. This role focuses on developing and maintaining close relationships with these marketing leaders.
• Client Service and Communication - Serve as a regular point of contact for clients’ strategic and account questions, lead monthly client calls, send account reporting and handle resulting follow-up questions and communications. You will also be expected to take the lead on challenging client situations with guidance from the Director of Business Development.
• Account Strategy – Lead successful client programs by developing effective strategies and tactical plans for achieving client goals. Provide new, innovative ideas for clients to drive the overall relationship strategy. Serve as the go-to resource for clients’ product and process knowledge and collaborate with our Project Managers and Design Directors. to help them deliver the best possible experience for the client.
• Pitch Process – Work alongside the Business Development and Creative Operations departments to pitch new projects.
• Account onboarding - Plan and coordinate new strategic account onboarding to set the account up for success. Over time, look for opportunities to automate the account onboarding process to enable scalability and rollout to smaller accounts.
• Reporting and Analysis – Provide clients with regular reporting. Identifying if there are any gaps or opportunities in clients’ current project strategy. Develop strategic program plans and present insights and recommendations to clients.
• New Opportunities – Identify, track and win large projects and growth opportunities within your accounts. Able to think outside of the box to present new and interesting opportunities to clients.
• Business reviews - Run regular strategic reviews with accounts to align on progress, build excitement, and set the team up for ongoing success.
• Account renewals - You will lead the membership renewal process.Problem resolution - Occasionally accounts come up against challenges. This role will work with the client and SketchDeck team to identify problems, uncover the cause, and implement a fix while managing client communication throughout the triage process to preserve the relationship.

Requirements

• 5+ years in an account manager, director, or advisory position in a creative / ad agency or creative management consulting environment
• Experience collaborating across an organization.
• Experience with relationship-building and growth of enterprise accounts
• Knowledge of the creative / design / marketing delivery process and ability to hold a high bar for deliverables
• US-based (we are a remote company, so any location in the US is fine) with the ability to travel as needed

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

Action Builder Product Manager

We have a relatively new platform, Action Builder - a tool built from the ground up for organizing and leadership development. Working with our development partners, including the AFL-CIO, we drew on time-tested tools organizers have used for decades, from wall charts and flip charts to notebooks and three-ring binders. Action Builder is a mobile-first tool that puts time-tested organizing tools right in your pocket. Our user base is predominantly labor unions, national organizing coalitions and local organizing groups. 

This position will be responsible for coming up with new features, soliciting feature feedback from our partners, and managing our cooperative development process, particularly for Action Builder.  In this role, the selected candidate will be responsible for tracking new feature ideas, facilitating a quarterly collaborative prioritization process with our product development committee and writing thorough specs for each feature. The selected candidate will also help research and develop ideas that are raised by partners and develop a perspective on how to best positively impact the growth and development of the toolset.

The Product Manager will work closely with our Director of Impact, Director of Product Strategy, Director of Technology and our Product Development Committee partners - affiliates of the AFL CIO and People’s Action. 

This full-time position will report to the Director of Product. This is a remote position.

What you’ll be doing:

• Identifying potential new product features
• Develop a thorough understanding of the toolset and product use cases
• Work with existing partners and members of our development committee to identify areas the toolset can grow
• Develop ideas into draft specs, to allow for successful prioritization

Facilitate our Cooperative Development Process

• Facilitate monthly meetings to review development progress and refine new ideas
• Facilitate quarterly prioritization meetings to identify which features will be built
• Build thorough specs to ensure the vision comes to life
• Work with the Director of Technology to prioritize development work and hone and refine specs as needed

Measure & Refine

• Create processes to measure feature success
• Work with the impact team to identify areas of opportunity
• Actively solicit feedback on new features

What you have 

• 3-5 years of Product Management experience
• A passion for the labor movement and progressive causes

It would be great if you had

• Experience creating and managing tickets in JIRA
• Engineering experience, with AWS, PostgreSQL, GraphQL and/or Angular
• Demonstrated success with client engagement 

The Perks 

• Working remotely with a great team of like-minded progressives 
• 100% paid medical, dental, and vision for you and your family
• Unlimited PTO 
• Employer-matched 401(k)
• Technology allowance 
• Health and wellness allowance 
• Professional development benefits 

Action Squared is committed to cultivating a culture of inclusion and connectedness. We are able to grow and learn better together with a erse team of employees. The collective sum of the inidual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation. In recruiting for our team, we welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, the nation of origin, age, languages are spoken, veteran’s status, color, religion, disability, sexual orientation, and beliefs. People of color, people with disabilities, veterans, and LGBTQ candidates are strongly encouraged to apply. We are an Equal Opportunity Employer committed to ersity in the workplace. 

This position has a salary range of $90,000-$110,000 commensurate with your experience. There is no commission structure included. The employee will be within the Nonprofit Professional Employees Union structure, IFPTE Local 70.

Great opportunity for a Remote Nurse Care Manager position! You'll be monitoring patients vitals, doing phone check-ins with the patients' for remote care visits. The Job requirements is having a valid New York RN or Florida RN license (if you don't have those, but you passed the NCLEX we can assist you in getting those licenses)

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

You are an innovative and driven product leader looking to chart a path forward for a suite of healthtech products. We are EngagedMD and our application has been used nationwide and internationally by over 1 million users since its launch, and continues to see enormous growth and adoption from medical clinics across multiple markets. This is an exciting opportunity to join a small and growing team, and to be both strategic and hands-on. You will have the opportunity to set, share, and gain buy-in for the vision for our products, while also closely collaborating with our engineering, sales, customer success, marketing, finance, and operations teams. 

You’ll also have the opportunity to lead and grow a product team. You’ll be responsible for finding and executing on opportunities to grow and enhance our suite of products. You’ll collaborate with other leaders to manage the software release process while influencing both on-shore and off-shore engineering teams to pursue best-in-class customer experiences for the medical professionals and patients that use our system.  

This fully remote role reports to our co-founder/co-CEO, and candidates are required to reside in the United States. This role requires legal authorization to work in the United States. EngagedMD is unable to sponsor current H1B visa holders for this role.

What You’ll Do

• Collaborate with Product leaders to help define and share our product vision, including contributing to and prioritizing the product roadmap
• Lean heavily on data and metrics to effectively define success and measurable outcomes for our products
• Commercialize new features and modules in support of revenue growth goals
• Author feature stories with clear and concise acceptance criteria
• Lead and execute the user feedback lifecycle process 
• Manage product integrations with other medical tech companies and electronic medical record (EMR) partners
• Lead, grow, and develop a high-performing design, community, and product management team over time  

What You’ll Bring

• At least 8 years of industry experience, including at least 5 years of product management experience, ideally in healthtech or other SaaS
• Demonstrated prior success as a high-performing product manager or group product manager
• Extensive experience developing product roadmaps, investment recommendations, and software lifecycle activities
• Technical understanding of web-based applications, their infrastructure, components, and system dependencies.
• A proven track record of success delivering data-driven solutions with a customer-first mindset
• Excellent relationship-building capacity and ability to influence at all levels across the organization and with customers and partners 
• Experience building teams with a passion for providing mentorship, coaching, and development of the team
• An ability to model EngagedMD’s core values and action principles
• Prior successful experience working remotely with globally distributed teams  
• A mission-driven orientation to all you do 
• Superior written and verbal communication skills
• Ability to thrive in a small, fast-paced organization 
• Bachelor’s degree or equivalent career experience 

It’s Also Nice If You…

• Have at least a passing familiarity with the fertility and/or healthcare industries

What We Offer

• Competitive compensation and equity
• Medical, dental, and vision coverage heavily subsidized by the company
• Open Paid Time Off
• Paid family and medical leave
• Generous paid holidays
• 401(k) retirement savings plan 

EngagedMD is an equal opportunity employer. We’re committed to ersity, equity, and inclusion. We believe our company and products are made better by the varied perspectives of our employees, each of whom we seek to empower and support in their iniduality. We hire our team members on the basis of merit, qualifications, and the needs of our business in order to best achieve our mission to make life easier for the clinics and patients we serve.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

Are you an expert at using paid search to get companies quality, affordable leads? Want to join a small, close-knit group in Gilbert that is working to help small businesses succeed?

We’re looking for a full-time, experienced search engine marketing specialist to join our amazing team.

You’re right for this job if you:

• Believe in the power of good data and use it to create a story of ‘where we’ve been and where we’re going’
• Have a passion for pay-per-click marketing and stay on top of current PPC/SEM/Social trends
• Know Google Ads inside and out, seriously, this is a must!
• Understand that paid search is part of a complete digital marketing plan and works best with other services (SEO, content marketing, social media, web design, etc.)
• You’re comfortable speaking with clients (with and without marketing lingo), and you can convey multifaceted campaign strategies for lead generation & brand awareness.

What you’d be doing

Your primary responsibility will be to manage and optimize paid search campaigns for our awesome clients. You’ll also meet regularly with our clients (many of whom are home service companies) to update them on their paid search performance.

This means you’d:

• Build and drive the overall paid search strategy to help grow clients’ bottom line.
• Assist with keyword research, ad copy creation, and landing page recommendations.
• Prepare and deliver (present) monthly presentations to clients that outline campaign results, using critical thinking to provide recommendations that support long-term strategy - doesn’t just ‘recite the numbers.’
• Participate in creating and executing strategy-focused annual business reviews, focusing on past performance and ‘bigger picture’ objectives.
• Stay up-to-date on the latest paid search updates and products (this includes paid social).
• Help educate our clients and staff on search engine marketing best practices.
• Collaborate with SEO, Project Management, and Account Management to help support overall client marketing initiatives. 
• Find technical issues that may be hurting paid search traffic and make recommendations for fixing the problems.
• Evaluate and improve our SEM process by recommending and implementing new tools and research processes.
• Aid in our sales process by contributing to new business pitches and diagnostics. You’re comfortable preparing information to help gain new clients, e.g., keyword research.
• Help manage Rocket Media’s internal paid media efforts.

Skills you’d need

We’re looking for someone with:

• 3 - 5 years in managing Google Ads and Microsoft Ads in a comparable role (senior or non-senior). Applicants with fewer than three years of experience will not be considered.
• Thorough understanding of Search campaigns and good working knowledge of Display, Video, Discovery, and Performance Max
  • You’re comfortable creating and optimizing these campaign types from scratch, unassisted
• Experience implementing and optimizing paid search campaigns using conversion tracking, Google Analytics, and phone tracking analytics
  • Ex/ understands call tracking, can create PPC-related conversions in GA
• Ability to manage a book-of-business of at least ten, multi-campaign ad accounts with a monthly spend of $50k or greater
• Experience meeting and reporting with clients, both in-person and virtually
• Experience in 3rd-party search marketing tools to help manage campaigns
  • Ex/ Keyword Planner, SEMRush, SpyFu, budget mgmt. tools
• Must be certified in Google Ads for Search and Display (minimum req.; additionals preferred); certificate expiration(s) cannot exceed the past 6 months
• A bachelor’s degree from an accredited university in marketing, business, communications, or related field; equivalent work experience is substitutable based on resume and verification of tangible PPC skills
• Excellent written and verbal grammatical skills befitting of PPC ad copy and professional client communications
• Good working knowledge of Google Sheets, Docs, & Microsoft Office

What will make you stand out

Bonus points if you have:

• Worked in a digital agency before
• General knowledge of SEO and Google Tag Manager
• Experience advertising on Facebook, Twitter & LinkedIn (organic or paid)
• Experience working with HVAC, plumbing, or other home service companies
• Expert knowledge of Google Sheets or Excel (vlookups, pivot tables, graphs, etc.)
• Proofs-of-work outlining past accomplishments and working ability
• Google Analytics certification or GA4 Skillshop

The benefits

Some of the benefits of becoming part of our family include:

• 401k Plan with employer matching
• Medical, dental, vision, disability & life insurance coverage
• In-office libations & “nourishment”
• Flexible work schedule
• Quarterly whole-office team-building events
• Top-of-the-line technology to get work done
• An amazing facility to work from and/or the flexibility to work from home

Rocket’s hiring process

You don’t marry someone you just met (unless you’re a Disney princess). You go on some dates and get to know each other. You bring them home to meet the family.

That’s how we view the hiring process.

When you join our team, you’re joining our family. So when you apply, prepare for a courtship. The process can sometimes seem a little cumbersome and even lengthy because that’s how much we care about ourselves and you, as a potential fit. But if you do get the job, we’ll do our best to make sure it’s one you’ll never want to leave.

This is an ideal leadership role for a talented design leader with a passion for creative problem-solving and a desire to lead fast-paced and dynamic design engagements. AgencyAnalytics is looking for an organized and detail-oriented inidual to lead their design team of in-house UI/UX designers, graphic designers, and freelance designers across product and marketing departments.

This design innovator will be focused on delivering high-quality design solutions that are both data-driven and user-centric. The ideal candidate is a naturally engaging storyteller who enjoys collaborating with cross-disciplinary SaaS teams to further user experience best practices at every opportunity.

Key Responsibilities

• Leads design teams to produce meticulous, beautiful experiences that take into account business and user objectives, brand guidelines, and channel specifications or requirements (SaaS applications, websites, mobile applications, email, video etc.)

• Prototype complex interactions with high standards of usability in mind

• Provides creative leadership on issues relevant to technical graphic design. Works with product managers and others as necessary to gain a further understanding of technical issues.

• Contribute to the establishment of experience design standards, deliverables, and methodologies within the organization

• Be ready to roll up your sleeves and design UI/UX mockups, infographics, banner ads, pdfs, and anything else to ensure the graphic team delivers on schedule

• Hire and mentor junior staff to create branded deliverables, improve design skills, and unlock professional growth

• Serves as a resident expert on digital tools and is skilled in developing digital design concepts. Is well-versed with web technology, usability, and core development tools; understands web design constraints, including a strong understanding of designing analytics dashboards

• Own brand standards and adherence to those standards

• Drive the visual identity and visual communication strategy

• Develop strategies and asset libraries for quick graphic development (e.g., flexible, user-friendly social media templates, infographics, pdfs)

**Job requirements

• Minimum 7 years of erse product, marketing, and project management experience

• Minimum 5 years in a busy agency or production environment in fields such as analytics, marketing, SaaS, or with demonstrable related experience

• Minimum 5 years of experience leading multiple projects while sharing work with other product designers and collaborating with cross-functional leadership

• Product and design decisions that are driven by a deep concern for the customer and a passion for human-centered design

• Capable of capturing insights from user interviews, interaction, and observation

• A strong portfolio linking design decisions to successful outcomes in a product

• Experience guiding UX and other design teams through the creation and application of UX strategies

• Deep knowledge of translating concepts into wireframes, mockups, and prototypes

• Ability to turn user research into representative personas, user stories, user journeys, storyboards, and other design-thinking representations

• In-depth knowledge/proficiency with Adobe Creative Cloud (Photoshop, InDesign, Illustrator), Figma, InVision, Microsoft PowerPoint/Google Slides

• Experience in Adobe After Effects or similar motion graphics programs is a plus

• Impeccable understanding of typography, layout, color, and all other elements of design

• Experience designing around data sets and reusable components/patterns

• Understanding of mobile, responsive design, accessibility, and Agile methodologies

• B.S./B.A./B.F.A. in graphic design, digital design, visual communication, or other design-related fields or relevant experience

Job Benefits

• Profit-sharing, distributed quarterly
• Frequent promotions
• 4 weeks vacation and paid sick days
• Happy Hour once a month
• Extended health benefits
• Continued education allowance
• Annual fitness allowance
• Work from anywhere in the world
• Join a profitable, product-focused, & customer-oriented company

Time zones: GMT (UTC +0), CET (UTC +1), EET (UTC +2)

Monthly salary: up to 6350 EUR company costs

_*Please mind that the final monthly amount will vary depending on the tax regulations of your country. The salary should be discussed in detail during the recruitment process.

Form of employment: Contract of employment or B2B contract (self-employed).

**We are a fast-growing tech company created by skilled and experienced international talents. Our flagship product is a live-chat app powered by unique chatbot solutions. As a customer experience tool, we help small businesses worldwide serve their clients efficiently. Working at Tidio means impacting thousands of companies and millions of their users. But our clients are not the only ones who can grow with us. By joining Tidio, you can grow, too!

**

• Our product is in the world's top 5 most popular live chat solutions, and our goal is to become no. 1. We were voted #11 on G2’s Highest Satisfaction Products for 2022.
• Every month, our widget is viewed by 510 million unique users, which is 6.2% of the global population. This means 27 million queries to our API daily and over 550k WebSocket connections in the peak time.
• Currently, we hire over 170 fantastic people from 17 countries. The plan is to grow the team even bigger soon.
• In March 2022, we secured $25 mln in a Series B Investment round (read 👉 TechCrunch’s article to learn more)

Would you like to see what working with us looks like? Check out our 👉 #GrowWithTidio video

About the role

By joining Tidio as a Senior Product Manager you will become a crucial member of our Product Team. You will work closely with the Chief Product Officer and take responsibility for one of Tidio’s product segments. Want to know more about how we develop our product? Check out 👉the article on Product-led growth for G2

**written by our Chief Product Officer.

**As a Senior Product Manager you will:

• Define the product’s vision and strategy to align the team with desirable outcomes.
• Choose what should be issued and its impact on the product.
• Define success metrics for the product features you decide to build.
• Work as a Product Owner with the SCRUM team consisting of: backend and frontend developers, product designers, quality assurance specialists, UX researchers.
• Introduce**a new product** to the market.
• Build product feature scope and prioritize product backlog (specifications, the why behind the changes, mock-ups, user story mapping).
• Cooperate with the Data Team (data is crucial for us - we would like you to base your decisions on it).
• Have ownership of the process of identifying opportunities that can help our customers sell more.
• Work with behavioral analytical tools (we use Amplitude, Google Analytics, User Testing, HotJar).
• Conduct market research and analysis to support your strategic decisions.
• Build and maintain great, genuine relations with your team.

**You are the perfect fit if you have:

• At least 4+ years of experience as a Product Manager.
• Previous experience gained in a SaaS solutions-based company and with e-mail marketing solutions (preferably as Product Manager).
• Created high-class requirements for the development teams (visualizations, acceptance criteria, success metrics).
• Experience in working with new technologies and understanding the market, the latest trends, and industry innovations.
• Iterative problem-solving approach, you can quickly verify concepts and reject those that have not worked.
• Experience in working closely with development teams.
• Experience using quantitative data (e.g. metrics, analytics) and qualitative data (e.g. user feedback) to make product decisions and measure the impact of your work. Also, experience in running qualitative research is nice to have.
• Experience in using customer insights from customer research and data analysis.
• Ability to explain the business requirements into achievable goals and technical backlog.
• Strong entrepreneurship and ownership - you focus on outcomes, and you feel responsible for the product.
• A passion and eagerness to work with and test new applications.
• Ability to speak English fluently (min. B2).

**We want to offer you:

• Salary up to 6350 EUR monthly under a B2B contract or an equivalent within the employment contract (please see the top of the page for more info)
• Work with an experienced team that continually shares knowledge and is not afraid of testing new solutions;
• Great development opportunities – company-supported courses and conferences;
• Flexible working time – an optimum work-life balance is important!
• Possibility to work 100% remotely, use one of our two offices in Poland, or book a coworking space in your city;
• 26 days off guaranteed in a year;
• Inidual work tools – Macbook Pro, Dell screen, JBL headphones? You can tailor the equipment to your needs;
• Sport & wellness benefits – no extra charge*;
• Premium medical care – no extra charge**;
• Mental well-being program – inidual therapy sessions and resources for employees;
• Budget for 1:1 English language classes;
• Free access to one of the most popular e-book/audiobook services;
• Regular integration events (company-wide meetings, team events);
• Discounts on Apple products;
• Our famous onboarding bagels on your first day!

Would you like to meet other Tidioers in person? Make sure to visit one of our sites in Poland (more info here)

*Multisport/MyBenefit Cafeteria in Poland or a financial equivalent in your country

_What happens when you send your CV?

• Phone call with the recruiter about the position and about the team,
• Interview with one of the managers about your experience,
• A recruitment assignment,
• Call with feedback on the task with additional questions,
• Offer and fireworks!

Don't hesitate and apply right away!

_

Diversity Statement_

_

One of Tidio’s core values is to play fair. Therefore, we treat all candidates equally. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. This means recruitment and selection of talent to Tidio is only based on inidual merit and qualifications directly related to professional competence._

We make elegant iOS-based photo booths connected to peripherals like printers, DSLR cameras, and LEDs. Our iOS app and React web-based product are both powered by a Node API, MongoDB database, and several microservices.

If you are a kind, respectful, and thoughtful QA engineer who wants to do hands-on manual and automated testing as well as provide technical guidance and leadership to the other QA engineers, we're looking for you!

You'll be working on a small team of QA engineers, collaborating with product and development teams, and doing a combo of manual testing + building automated test suites so we can deliver outstanding, bulletproof products. We're looking for your guidance and experience to help us improve our releases and processes, as well as guide and mentor other QA engineers.

You'd be working in a collaborative, remote-first environment, but we respect the need for independent and heads-down deep work, so we don't have a lot of meetings or bureaucracy. If you are looking for a workplace that respects you as a person, and will both expect and help you to perform at your best, we are the place for you!

Responsibilities

• Help us build great software!
• Make recommendations for how to improve overall software quality.
• Recommend and implement QA process improvements.
• Develop manual testing plans for the product suite--and then do them!
• Develop and maintain automated test suites to prevent bugs and regressions.
• Provide technical guidance for other QA engineers.
• Provide technical oversight for our automated test suite.

Requirements

• Most importantly, you MUST be kind, respectful, and thoughtful. Strong opinions are very welcome. Jerks are not.
• Secondly, you must be willing to work in the context of a team. Yes, many of your deliverables will be due to heads-down QA, but you can't work in a vacuum or ivory tower.
• Hands-on work experience as a QA engineer doing manual testing
• Hands-on work experience as a QA engineer building automated test suites (we are currently using a Selenium-based tool)
• Track record of helping teams QA high-quality, battle-tested software.
• Experience working on cloud-based software, preferably a SaaS.
• Experience with all the basics: Agile PM tools like Trello, Asana, Shortcut, Jira; communication tools like Slack, etc
• We are a remote-first company, but you need several hours of overlap with Pacific Time so you can collaborate synchronously with the team. You will need to confirm that you reside within GMT-8 to GMT-3.

Benefits

🏥 Health Benefits

👴 401K for California Based Employees

📚 Education Stipend

💰 Bonus Plan

🏝️ Annual Retreat

✈️ Generous PTO and Holiday Schedule

💼 Quarterly Financial Meetings

📊 Open Book Management

💪 Intimate Team

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

It's time to hire another amazing inidual again. You could be the pick of the litter! Are you a resourceful problem solver who loves delivering top-notch customer service? If you’re good at diagnosing technical issues, enjoy helping customers, and have solid writing skills, send us your resume!

Porkbun is a fully-remote domain name registrar. We’re looking to add a U.S.-based, full-time Technical Support Representative to cover weekends and three weekdays per week.

From .com to .pizza to .plumbing, Porkbun sells more than 500 extensions direct to consumers. Our no-nonsense interface and super-affordable prices mean we’re adding new customers at a fantastic rate.

We think Porkbun.com is the best registrar on the web. But even the easiest-to-use interface can’t solve every customer problem.

Typical issues:

• “How do I connect my domain to Shopify?”
• “How do I transfer my domain to Porkbun?”
• “My website isn’t working.”
• “How do I purchase Wordpress hosting?”
• “Why didn’t my payment go through?”
• “Why is your company named Porkbun?”

Don’t know much about domains? We’ll train you! If you’ve got proven diagnostic ability and love learning new things, specific knowledge of the industry is not required.

Important skills:

• You can write emails with a professional tone, and deliver excellent support… even in the face of customer stress, tantrums, and disasters of their own making (and sometimes ours 😬)
• You love the feeling of making a customer happy
• You’re a really good problem solver
• You have at least one year of tech support experience either at an internal help desk or customer-facing position
• You have a steady Internet connection and a quiet room to work out of
• You work efficiently in a remote work environment
• You are perfectly fine with horrible hilarious puns

If the above describes you, or you can make a strong case for why we should hire you anyway, please send a resume and cover letter to [email protected] with the subject line “Technical Support Representative.”

The hours are 9 a.m. – 5:30 p.m. Pacific Time. Saturday and Sunday (firm) plus three weekdays.

Starting pay: $37,500 / year + benefits

This position offers full medical, dental, and vision benefits (single), starting after 90 days, remote work, and a Simple IRA plan with company contribution after the first year.

Why work for Porkbun:

We’re a small team, but we’re making a big splash in a multi-billion-dollar industry, like a pig running through a puddle. This means a single, motivated inidual can make a huge impact.

Porkbun is committed to a policy of nondiscrimination in employment on any basis. This is a fun place to work, but we’re not blind optimists; instead our culture thrives on clear-eyed assessments to recognize and solve problems. Also, everyone who works here is genuinely nice. If this sounds like heaven to you, please apply.