"
WorkRamp is the leading enterprise platform for corporate learning. We’re out to revolutionize the way people onboard, train, and get certified across the business. Top companies like Zoom, Box, and Reddit trust WorkRamp to deliver amazing learning experiences for their customers, partners, and employees.
🙌 Why WorkRamp?
- Recently raised a $40M Series C led by Salesforce Ventures, Slack Fund, and Susa Ventures
* #1 Top-Rated LMS by The Motley Fool
- JMP Securities Hot 100 Startups: The best privately held software companies 2022
*
#1 on Inc's 2021 Best Workplaces List for Startups\*
Fortune's Best Places to Work in the Bay Area 2021\*
Top 100 fastest-growing SaaS companies of 2020 by SaaS Mag\🚀 What’s the opportunity?
At WorkRamp, Product Marketers are Audience Marketers, and are the go-to customer & market experts for the business. This allows us to not only be the voice of customers and a strategic partner to Product Management in developing and building the right features, but also craft and drive a more effective go-to-market strategy that resonates deeper with each audience.
We’re looking for a customer-obsessed product marketer to join our growing team of 4. This is an exciting opportunity for a strategic storyteller who’s passionate about leading and executing on a winning Go-To-Market strategy for our core audience, Revenue Enablement.
This role reports into the Director of Product Marketing, and is fully remote!
🔧 What will I be doing?
*
Bring products to market for our core audience, Revenue Enablement, on a quarterly basis\*
Develop a deep understanding and empathy for your audience, and bring them to life by crafting\audience-based messaging frameworks, competitive analysis, product positioning, and GTM
plans for launch
* Develop core messaging, value prop, and content for product partnerships to help build thriving
product ecosystem with Partnerships & Product Management
*
Provide audience insights to Product Management to inform the product roadmap\*
Design and execute product growth programs to drive top-of-funnel demand and cross-sell\opportunities across the sales funnel
* Become the Voice of Product to our customer community
🙌 What skills do I need?
*
4+ years of experience in product marketing at a high-growth B2B company\*
Track record of crafting and executing on impactful go-to-market strategies\*
High level of autonomy, bias towards action, and empathy\*
Excellent verbal and written communication skills\🏆 Perks
*
Fully Remote - Work from anywhere in the US\*
Unlimited PTO\*
Equity with annual refreshes\*
Full healthcare coverage\*
Stipend for remote work setup\*
Annual stipend for professional development\*
401K\*
Half Day Fridays every other week\*
Quarterly Self Care Day & more\This role can be based anywhere in the US
At this time, WorkRamp does not sponsor work visas
",
full-timeremote
"
WorkRamp is the leading enterprise platform for corporate learning. We’re out to revolutionize the way people onboard, train, and get certified across the business. Top companies like Zoom, Box, and Reddit trust WorkRamp to deliver amazing learning experiences for their customers, partners, and employees.
🙌 Why WorkRamp?
- Recently raised a $40M Series C led by Salesforce Ventures, Slack Fund, and Susa Ventures- #1 Top-Rated LMS by The Motley Fool
- JMP Securities Hot 100 Startups: The best privately held software companies 2022
*
#1 on Inc's 2021 Best Workplaces List for Startups\*
Fortune's Best Places to Work in the Bay Area 2021\*
Top 100 fastest-growing SaaS companies of 2020 by SaaS Mag \We just raised our Series C and are growing steadily in a large, well-defined SaaS market. This is an exciting time to join the team as we blitzscale and build the team for the next stage of growth.
🚀 **What’s the opportunity? **
Reporting to the VP of Product, you will play a significant role in shaping and managing the product leadership function at WorkRamp. This is an amazing opportunity to lead and grow a team of product managers who are customer-obsessed and love to make data-informed product decisions. This role will both manage a team of PM(s) and also be responsible for delivering as an inidual contributor on a specific product area/vertical.
🔧 What will I be doing?
*
Own, develop and drive a vision and roadmap for your dedicated product area that aligns with WorkRamp’s the long-term vision\*
Build and foster a stellar erse and inclusive product team by creating career development plans and goals to each inidual's strengths\*
As the product leader of a specific product area, you will be an expert of the persona and business impact for your area, including constant communication with customers, and understanding where WorkRamp should invest next \*
Make sure to align your team’s initiatives and priorities with WorkRamp’s OKRs, the strategy, and our long term vision\*
Work with design and engineering on your team to estimate efforts, define milestones and manage resources\*
Develop and execute against feature release deadlines, and ensure the feature is QA’d before release\*
Initiate meetings, communicate any changes in feature requirements and release schedules to leadership team, and most importantly escalate critical decisions early\*
Track and report on feature adoption and impact, and use data to recommend feature enhancements\🙌 What skills do I need?
*
6+ years of experience in product management, with 2+ years leading high-performance teams in fast-paced B2B organizations\*
Proven experience of building and fostering high-performing teams of product managers\*
Emotionally intelligent leader who values psychological safety as a means to build successful and high-performing teams\*
A track record of successfully delivering strategic and tactical initiatives\*
Proven experience of advocating and innovating on behalf of customers to make their daily jobs easier\🏆 Perks
*
Fully Remote - Work from anywhere in the US and Canada\*
Unlimited PTO\*
Equity with annual refreshes\*
Full healthcare coverage\*
Stipend for remote work setup\*
Annual stipend for professional development\*
401K\*
Half Day Fridays every other week\*
Quarterly Self Care Day & more\- This role can be based anywhere in the US and Canada
- At this time, WorkRamp does not sponsor work visas
",
full-timesf or remote (us)
"
WorkRamp is the leading enterprise platform for corporate learning. We’re out to revolutionize the way people onboard, train, and get certified across the business. Top companies like Zoom, Box, and Reddit trust WorkRamp to deliver amazing learning experiences for their customers, partners, and employees.
🙌 Why WorkRamp?
- Recently raised a $40M Series C led by Salesforce Ventures, Slack Fund, and Susa Ventures- #1 Top-Rated LMS by The Motley Fool
- JMP Securities Hot 100 Startups: The best privately held software companies 2022
*
#1 on Inc's 2021 Best Workplaces List for Startups\*
Fortune's Best Places to Work in the Bay Area 2021\*
Top 100 fastest-growing SaaS companies of 2020 by SaaS Mag \We just raised our Series C and are growing steadily in a large, well-defined SaaS market. This is an exciting time to join the team as we blitzscale and build the team for the next stage of growth.
🚀 **What’s the opportunity? **
As a Senior Product Manager, you will be a key member of WorkRamp’s senior product team. This is an amazing opportunity to be part of a team of mid-level, senior and group product managers who are customer-obsessed and love to make data-informed product decisions.
🔧 What will I be doing?
*
Own, develop and drive the roadmap for your dedicated product area that aligns with WorkRamp’s the long-term vision \*
Deeply understand our users by participating in research. You will be meeting directly with our customers to understand their needs\*
Know every nook and cranny of our product and identify areas for improvement\*
Work with design and engineering on your team to estimate efforts, define milestones and manage resources\*
Develop and execute against feature release deadlines, and ensure the feature is QA’d before releaseInitiate meetings, communicate any changes in feature requirements and release schedules to leadership team, and most importantly escalate critical decisions early\*
Track and report on feature adoption and impact, and use data to recommend feature enhancements\🙌 What skills do I need?
*
5+ years experience in a PM role for a digital (ideally B2B SaaS) product working with PMs, designers, and engineers\*
Strong desire to work at an early-stage startup on a fast-growing team\*
A track record of successfully delivering strategic and tactical initiatives\*
A track record of advocating and innovating on behalf of customers to make their daily jobs easier\🏆 Perks
*
Fully Remote - Work from anywhere in the US and Canada\*
Unlimited PTO\*
Equity with annual refreshes\*
Full healthcare coverage\*
Stipend for remote work setup\*
Annual stipend for professional development\*
401K\*
Half Day Fridays every other week\*
Quarterly Self Care Day & more\- This role can be based anywhere in the US and Canada
- At this time, WorkRamp does not sponsor work visas
",
fulltimesf or remote (us)
"
WorkRamp is the leading enterprise platform for corporate learning. We’re out to revolutionize the way people onboard, train, and get certified across the business. Top companies like Zoom, Box, and Reddit trust WorkRamp to deliver amazing learning experiences for their customers, partners, and employees.
🙌 Why WorkRamp?
- Recently raised a $40M Series C led by Salesforce Ventures, Slack Fund, and Susa Ventures- #1 Top-Rated LMS by The Motley Fool
- JMP Securities Hot 100 Startups: The best privately held software companies 2022
*
#1 on Inc's 2021 Best Workplaces List for Startups\*
Fortune's Best Places to Work in the Bay Area 2021\*
Top 100 fastest-growing SaaS companies of 2020 by SaaS Mag \We just raised our Series C and are growing steadily in a large, well-defined SaaS market. This is an exciting time to join the team as we blitzscale and build the team for the next stage of growth.
🚀 **What’s the opportunity? **
As a Senior Product Manager, you will be a key member of WorkRamp’s senior product team. This is an amazing opportunity to be part of a team of mid-level, senior and group product managers who are customer-obsessed and love to make data-informed product decisions.
🔧 What will I be doing?
*
Own, develop and drive the roadmap for your dedicated product area that aligns with WorkRamp’s the long-term vision \*
Deeply understand our users by participating in research. You will be meeting directly with our customers to understand their needs\*
Know every nook and cranny of our product and identify areas for improvement\*
Work with design and engineering on your team to estimate efforts, define milestones and manage resources\*
Develop and execute against feature release deadlines, and ensure the feature is QA’d before releaseInitiate meetings, communicate any changes in feature requirements and release schedules to leadership team, and most importantly escalate critical decisions early\*
Track and report on feature adoption and impact, and use data to recommend feature enhancements\🙌 What skills do I need?
*
5+ years experience in a PM role for a digital (ideally B2B SaaS) product working with PMs, designers, and engineers\*
Strong desire to work at an early-stage startup on a fast-growing team\*
A track record of successfully delivering strategic and tactical initiatives\*
A track record of advocating and innovating on behalf of customers to make their daily jobs easier\🏆 Perks
*
Fully Remote - Work from anywhere in the US and Canada\*
Unlimited PTO\*
Equity with annual refreshes\*
Full healthcare coverage\*
Stipend for remote work setup\*
Annual stipend for professional development\*
401K\*
Half Day Fridays every other week\*
Quarterly Self Care Day & more\- This role can be based anywhere in the US and Canada
- At this time, WorkRamp does not sponsor work visas
",
fulltimesf or remote (us)
"
WorkRamp is the leading enterprise platform for corporate learning. We’re out to revolutionize the way people onboard, train, and get certified across the business. Top companies like Zoom, Box, and Reddit trust WorkRamp to deliver amazing learning experiences for their customers, partners, and employees.
🙌 Why WorkRamp?
- Recently raised a $40M Series C led by Salesforce Ventures, Slack Fund, and Susa Ventures- #1 Top-Rated LMS by The Motley Fool
- JMP Securities Hot 100 Startups: The best privately held software companies 2022
*
#1 on Inc's 2021 Best Workplaces List for Startups\*
Fortune's Best Places to Work in the Bay Area 2021\*
Top 100 fastest-growing SaaS companies of 2020 by SaaS Mag \We just raised our Series C and are growing steadily in a large, well-defined SaaS market. This is an exciting time to join the team as we blitzscale and build the team for the next stage of growth.
🚀 **What’s the opportunity? **
Reporting to the VP of Product, you will play a significant role in shaping and managing the product leadership function at WorkRamp. This is an amazing opportunity to lead and grow a team of product managers who are customer-obsessed and love to make data-informed product decisions. This role will both manage a team of PM(s) and also be responsible for delivering as an inidual contributor on a specific product area/vertical.
🔧 What will I be doing?
*
Own, develop and drive a vision and roadmap for your dedicated product area that aligns with WorkRamp’s the long-term vision\*
Build and foster a stellar erse and inclusive product team by creating career development plans and goals to each inidual's strengths\*
As the product leader of a specific product area, you will be an expert of the persona and business impact for your area, including constant communication with customers, and understanding where WorkRamp should invest next \*
Make sure to align your team’s initiatives and priorities with WorkRamp’s OKRs, the strategy, and our long term vision\*
Work with design and engineering on your team to estimate efforts, define milestones and manage resources\*
Develop and execute against feature release deadlines, and ensure the feature is QA’d before release\*
Initiate meetings, communicate any changes in feature requirements and release schedules to leadership team, and most importantly escalate critical decisions early\*
Track and report on feature adoption and impact, and use data to recommend feature enhancements\🙌 What skills do I need?
*
6+ years of experience in product management, with 2+ years leading high-performance teams in fast-paced B2B organizations\*
Proven experience of building and fostering high-performing teams of product managers\*
Emotionally intelligent leader who values psychological safety as a means to build successful and high-performing teams\*
A track record of successfully delivering strategic and tactical initiatives\*
Proven experience of advocating and innovating on behalf of customers to make their daily jobs easier\🏆 Perks
*
Fully Remote - Work from anywhere in the US and Canada\*
Unlimited PTO\*
Equity with annual refreshes\*
Full healthcare coverage\*
Stipend for remote work setup\*
Annual stipend for professional development\*
401K\*
Half Day Fridays every other week\*
Quarterly Self Care Day & more\- This role can be based anywhere in the US and Canada
- At this time, WorkRamp does not sponsor work visas
",
6+ yearsfull-timeremote
"
Lofty (www.lofty.ai) is operating at the cutting edge of Web3 and crypto, and lets anyone invest in tokenized real estate in under 5 minutes for only $50.
Our mission is to help people across the world ersify into high yield U.S. real estate investments as easily as possible. We especially want to help people who can’t purchase an entire house or rental property on their own. Investors get daily rental income while their tokens appreciate in value as the property appreciates, and tokens can be sold anytime with no lock-up periods.
We are moving fast, growing fast, and backed by leading investors (such as Y Combinator, Hustle Fund, and NVIDIA). Most importantly, our users are obsessed with our product. Check out our 2,200+ member subreddit (https://www.reddit.com/r/LoftyAI/) to see for yourself.
⭐ We've had a lot of exciting momentum over the past year:
* Grew our team from 4 to 15 full time employees
* Have transacted over $21 million in investments across thousands of users* Recently sold a $200k property in under 2 minutes to 86 people* Launched support for crypto payments and rent withdrawal. Not everyone has a credit card or a US bank account, but just about everyone around the world has access and the ability to purchase and hold crypto.* Launched support for people to use crypto as collateral to invest in real estate — first time in history this has been possible#🏗 The role - Head of Growth
As our first growth hire, you will be responsible for a wide range of responsibilities, outlined below. You will have ownership of the growth team, have freedom to move fast, help Lofty make data-driven decisions, and work with top tier talent — our team has deep experience, coming from companies ranging from Amazon to Blackstone, Optimizely, and Coinbase.
You'll report to our Chief Product Officer, and will work with him to amplify growth at Lofty. You will build the foundation for the growth team, initially working as an independent contributor, and over time you will help recruit and manage future growth-focused teammates.
Location: The role is fully remote, and you do not need to reside in the U.S. or be a U.S. citizen for this job. You will ideally work during standard Pacific Time (PT) hours, but at minimum you must be able to work in a timezone no more than 3 hours offset from PT.
✅ Responsibilities
You will be responsible for growing revenue and customer LTV, and you will own the following:
* Product and experience analytics
* Product features that will accelerate growth* A/B testing program* SEO* SEM* Email marketing* Content Marketing* Social Media Marketing* Affiliate Marketing* New market entry campaigns😊 Who you are
The characteristics below describe the kind of person we believe will be the best fit for this role:
* You are a full-stack, do-it-all growth leader. You are fantastic at analyzing metrics from any growth channel at any part of the user lifecycle, identifying opportunities to materially improve KPIs, independently execute on those opportunities, assess the impact, and adjust course as needed.
* You love taking ideas from general frameworks to defined and executable strategies - you can go from \"big picture vision\" to \"where can/should we start today\", and then start!* Your writing skills are superb. You can quickly distill complex ideas into approachable, engaging concepts for a varied audience. You effortlessly craft copy that converts.* If we asked your friends whether you’re verbose, they would laugh because you exemplify concise communication* You are highly quantitative. You’re comfortable with messy data sources and can quickly distill impactful insights from them. Cohorts, attribution, LTV, CAC etc. are what you think about day and night. You also know that numbers don’t explain everything, and you weave in qualitative analysis to bridge the gap.* You are detail oriented. Little things don’t slip by you, whether that’s a pixel that’s off, a typo, or a ergent trend.* You’re biased to action and focus on tackling the biggest opportunities first without getting distracted* You’re creative, always brainstorming new ideas, and selectively and successfully on them.* You love testing new ideas, and you’re comfortable running, analyzing, and acting upon A/B tests. You have an opinion on multi-armed bandits and Bayesian optimization.* You enjoy balancing user needs, business needs, and technical trade-offs in a startup environment.* You know how to scale yourself and love finding ways to automate work that doesn’t need to be done manually.* You're confident in yourself, open to others, and resilient in the face of adversity* You’re not afraid to challenge assumptions and push back when needed. * You look for erse insights and value input from unlikely places and people. * You’re decisive and thrive in tackling things head-on. * You’re passionate about always learning and learning fast.💪 What you've done
* 5+ years experience in B2C growth
* Have worked on digital B2C products, and ideally personal finance products.* Tackled ambiguous problems and roles to create structure and improvement* Have started your own startup/side hustle at some point in the past* Have been a part of driving growth for 0 → 1 products, and ideally have also grown products from 1 → 10* Built and managed a growth team* Have run an experimentation program using a leading experimentation software provider (e.g. Optimizely, AB Tasty, LaunchDarkly, etc.)* Have worked extensively with SQL🚀🌙 Why you'll be excited to work with us
* Our users LOVE Lofty; we are building something people want.
* We are tackling a massive global challenge that will meaningfully improve peoples' financial well being* You're coming in at the most exciting time for us. We’re growing fast, and we know that smart growth initiatives will accelerate our expansion.* We're funded by leading investors and notable angels🏔 Why you might not be excited to work with us
* We’re a small but mighty team of 15 people spread across the globe
* Projects and priorities can shift quickly* We need someone who is self-sufficient and can e right in* As you will find with a leadership role at any startup, we occasionally may need your help beyond standard hours* Your role will be that of a generalist with the opportunity to hire and manage specialists as we grow.💸 Benefits and Compensation
Lofty aims to offer a compelling compensation package:
* 100% remote
* Competitive salary and equity* Healthcare benefits* Flexible time off✅ Next Steps
If you’re interested in this role, please send your resume to max at lofty.ai and include whatever materials you believe are important and showcase your abilities. Feel free to elaborate past your resume - we know first-hand that there are experiences and projects that won't be reflected in a job title or metric.
",
"
About Panorama:
Panorama is a fast-growing national technology company focused on radically improving education. More than 1,500 school systems serving 15 million students across all 50 states have adopted our platform to understand students’ academic and social-emotional strengths and to identify those in need of additional support. School systems turn to our suite of tools to ensure that every child gets the support they need, including school climate and social-emotional learning surveys, tiered intervention planning, and professional development.Panoramians can choose to work fully remote anywhere within the Continental United States, in-person from our Boston/San Francisco offices, or a hybrid option.
About the Role:
Panorama Education is rapidly growing, and with that growth comes increasingly complex information and data requirements. As the first Information Technology team member on the West Coast, you will be responsible for supporting Panorama Education’s Technology Devices and Software, and you will also work with our outsourced IT partner. Reporting to the IT Manager, you will work closely to support technology for all staff.
We are a friendly, hard-working team that takes pride in helping our colleagues be as effective as possible. Our ideal candidate approaches their work with positive energy and a collaborative mindset. They will go above and beyond to make sure our team members feel supported in the office, virtually at home, and will jump in to help other Operations team members whenever needed. This person is proactive, works efficiently and effectively, is able to make decisions independently, and excels at improving processes and workflows. As one of the most visible team members in the company, you’ll develop meaningful partnerships with colleagues on all Panorama teams and be a valued team member of a mission-driven technology company at an exciting time in its history.
This role will provide West Coast support - 9 am-6 pm PST.
Key Responsibilities:
* Work closely in a small team to support all team members with their technology issues remotely
* Support cloud-based platforms such as GSuite, Zoom, LastPass, Slack, Meraki, Cloudlock, O365, and more* Provide first-line technical support for employees, both remote and onsite* Prioritize, address, and resolve employee support tickets & slack messages through completion* Setup, configure, diagnose and repair team members' devices, not limited to MacOS laptops, Conference Room A/V, Printers, and Computer Accessories from home.* Develop and update training materials and lead technology training sessions for new employees, as well as ongoing training sessions and documentation for existing employees* Scale IT onboarding and offboarding processes* Lead internal assessments, implementations, tech checks & deployments (software, hardware, audio/video, etc.)* Actively contributes to our internal knowledge base to meet department goals and provide continued training/support for teachers & staff* Supports technology for departmental and company meetings as neededWhat We’re Looking For:
* Bachelor’s degree in Computer Science or related technology field, or equivalent work experience
* Minimum of 3-4 years experience supporting IT services and contributing to technology-driven business processes* Experience working with MacOS, cloud-based technologies & services (GSuite, Slack, O365, VoIP, Zoom, JIRA, Freshservice, etc* Experience troubleshooting and supporting office equipment such as printers, conference rooms, etc. * Basic knowledge of troubleshooting standards, hardware replacement, office, and conference A/V equipment* Self-motivated; driven, cares about the quality, presentation, and delivery of the work* Ability to make decisions, shift priorities and manage time to meet changing and evolving needs* Flexible, dependable, and consistent; proactively follows up and provides updates* Strong problem-solving skills and ability to adapt & develop new technical skills as technology changes* Ability to collaborate effectively with teammates cross-functionally, and jump in to support as needed* Ability to store minimal inventory of hardware in local workplace as staff replacements are neededBonus Points:
* Experience in a high-growth tech company or edtech
* Experience supporting geographically dispersed team members in remote environments#BI-Remote
Panorama excitedly hosts two in-person \"all team meetings\" a year. All Panoramians attend and travel/hotels are provided. (Paused due to Covid)
Panorama Education is dedicated to building a erse and inclusive company because we serve students, educators and families from tremendously erse backgrounds and identities across the country; we’ve seen how our product and impact are strengthened the more we reflect that ersity. In addition, we have found (and we believe the research) that erse teams are higher-performing, and we embrace the varied perspectives that our team members share with each other. As such, we are an Equal Opportunity Employer. Panorama also has a policy on maintaining a drug-free workplace.
#LI-Remote
",
"
About Panorama:
Panorama is a fast-growing national technology company focused on radically improving education. More than 1,500 school systems serving 15 million students across all 50 states have adopted our platform to understand students’ academic and social-emotional strengths and to identify those in need of additional support. School systems turn to our suite of tools to ensure that every child gets the support they need, including school climate and social-emotional learning surveys, tiered intervention planning, and professional development.Panoramians can choose to work fully remote anywhere within the Continental United States, in-person from our Boston/San Francisco offices, or a hybrid option.
About the Role
At Panorama, we have a big-picture vision to radically improve student outcomes by helping educators act on data and improve their practice.
Our data science activities run the gamut from data extraction and pipeline engineering to statistical modeling and data visualization. In this role, your primary goal will be to–through team leadership and support–leverage data science to advance critical research and development (R&D) efforts for our products. You will manage our growing team of 4 high-performing data scientists as well as advise and support them as they develop our data science architecture and tech stack, leverage educational data for R&D purposes, develop equity-first analytics products, and grow professionally. You’ll work closely with and report to Panorama’s Director of Research and others on our Engineering, Product Management, and Information Security teams–as well as company leadership–on data science strategy, planning, hiring, and execution.
Responsibilities** :**
* Oversee the compiling, cleaning, managing, analysis, and visualization of large, one-of-a-kind educational datasets that include longitudinal, high-frequency data from millions of students, including their academic performance, in-class behavior, school attendance, and social-emotional competencies
* Advise and support data scientists as they 1) design, secure, and implement data pipelines and infrastructure to enable product development and advance company goals 2) apply traditional and modern statistical techniques to creatively address key questions of practical and theoretical interest, such as the causal impact of educational interventions on student outcomes* Develop data and human systems that foster innovation, inclusion, excellence, and equity* Support team members in their inidual and collective impact, growth, satisfaction, and well-being* Organize sprints, oversee data science project management, and ensure that estimates are accurate and deadlines are met* Hire and onboard a erse set of data scientists.* Help envision and lead the next phase of our data science strategy and efforts, including team, technology, and security practices, as well as the development of analytic productsOur Ideal Candidate Has:
* 3+ years of experience as a Data Science Manager, a passion for helping team members thrive through inidual support and system-level improvements, and a track record of improving team practices
* Demonstrable and broad expertise that includes data pipelining, cloud computing, manipulating large datasets, and using traditional and modern statistical methods to solve user problems* Ability to thrive as a team player in a collaborative, small-team environmentPanorama excitedly hosts two in-person \"all team meetings\" a year. All Panoramians attend and travel/hotels are provided. (Paused due to Covid)
Panorama Education is dedicated to building a erse and inclusive company because we serve students, educators and families from tremendously erse backgrounds and identities across the country; we’ve seen how our product and impact are strengthened the more we reflect that ersity. In addition, we have found (and we believe the research) that erse teams are higher-performing, and we embrace the varied perspectives that our team members share with each other. As such, we are an Equal Opportunity Employer. Panorama also has a policy on maintaining a drug-free workplace.
#LI-Remote
",
"
About Panorama:
Panorama is a fast-growing national technology company focused on radically improving education. More than 1,500 school systems serving 15 million students across all 50 states have adopted our platform to understand students’ academic and social-emotional strengths and to identify those in need of additional support. School systems turn to our suite of tools to ensure that every child gets the support they need, including school climate and social-emotional learning surveys, tiered intervention planning, and professional development.Panoramians can choose to work fully remote anywhere within the Continental United States, in-person from our Boston/San Francisco offices, or a hybrid option.
About the Role:
You must thrive in novel, high-stakes situations that require creativity and big-picture thinking. You will work closely with client buyers and decision-makers including superintendents of school districts and leaders of charter management organizations to ensure that Panorama’s value is being articulated and realized, ultimately leading to successful retention and growth across your accounts.Responsibilities
* Own the renewal cycle and retain clients across a portfolio of 50-100 of Panorama’s large districts (as measured by renewal rate). This includes renewals tied to school board approvals and disparate funding sources, along with understanding budget cycles and contract options preferred by our clients, including the structure of license fees and the timing of renewals.
* Increase footprint and business with existing clients, discovering and maturing opportunities to grow Panorama’s business.* Develop account plans and monitor overall account health across your portfolio.* Collaborate closely with an Outreach Director and Customer Success Manager to grow Panorama’s footprint and provide outstanding relationship management, functioning as a strategic partner for a portfolio of Panorama’s larger revenue clients.* When feasible, travel approximately 25% of the time to facilitate planning meetings, renewal conversations, client health interventions, and support training.Our Ideal Candidate Has:
Excellent account management skills
* At least 2 years of experience in renewal-oriented account management; demonstrated track record of renewing accounts, upselling accounts, and building client relationships.
* Proven ability at developing account plans, leading strategy for client health interventions, and managing renewal cycles.* Proven ability to manage a portfolio of up to 100 accounts, prioritizing accounts as necessary and communicating across external stakeholder groups with competing priorities.* Experience developing strong relationships at the leadership levels of organizations.* Excellent influencing, negotiation and presentation skills, particularly as they are aligned to client goals and needs in order to drive return on investment.Thrives in fast-paced, team-oriented, cross-functional settings
* Proven ability to work cross-functionally with project management and sales teams to retain business and drive expansion.
* Comfortable with ambiguity; flexibility with potential role changes as the team grows. * Ability to manage and prioritize competing asks while maintaining high-quality work.Experience expertly navigating large organizations
* At least 2 years of professional experience working with large organizations; demonstrated knowledge of the inner-workings and politics of decision-making.
* Demonstrated ability to communicate and present the value of products and services, as well as influence credibly and effectively at all levels of large organizations, in particular with senior executive leaders and superintendents.* Ability to use data to drive storytelling, particularly as it pertains to improving student outcomes and addressing issues of equity and access across school districts.* Preferred experience in SaaS, Managed Services, or K-12 Education.Panorama excitedly hosts two in-person \"all team meetings\" a year. All Panoramians attend and travel/hotels are provided. (Paused due to Covid)
Panorama Education is dedicated to building a erse and inclusive company because we serve students, educators and families from tremendously erse backgrounds and identities across the country; we’ve seen how our product and impact are strengthened the more we reflect that ersity. In addition, we have found (and we believe the research) that erse teams are higher-performing, and we embrace the varied perspectives that our team members share with each other. As such, we are an Equal Opportunity Employer. Panorama also has a policy on maintaining a drug-free workplace.
#LI-Remote
",
"
About Panorama:
Panorama is a fast-growing national technology company focused on radically improving education. More than 1,500 school systems serving 15 million students across all 50 states have adopted our platform to understand students’ academic and social-emotional strengths and to identify those in need of additional support. School systems turn to our suite of tools to ensure that every child gets the support they need, including school climate and social-emotional learning surveys, tiered intervention planning, and professional development.Panoramians can choose to work fully remote anywhere within the Continental United States, in-person from our Boston/San Francisco offices, or a hybrid option.
About the Role:
Do you enjoy bringing together data to help solve problems? As Senior Product Manager, Integrations, you will work to scale our data platform and develop integrations that support new data systems around the education industry, bringing together all the information educators need to utilize Panorama’s products.
You will work cross-functionally with partners to develop a vision for how we support the hundreds of data systems used by our clients and a strategy to get us there. You will work with a team to innovate, test, and deliver valuable new features, build upon our integration expertise, and support and help shape the growth of our product team norms and practices as we scale.
You will become an expert in K–12 education and the technical needs of our school, district, and state partners, identifying the most important problems to solve and delivering creative solutions to scale our support of all students and drive improved and more equitable outcomes.
Responsibilities:
* You will develop a vision for expanding our integration offerings via new integrations with systems that will help to scale our platform and provide deeper value to our users.
* You will define problems and devise the roadmap for improving the efficiency of our integration model in partnership with our implementation and operations teams.* You will partner with other product leads to ensure that we are delivering the data and implementation experience that will best support the goals and mission of each product area.* You will gain a deep understanding of the day-to-day lives of K–12 district technical leaders and the challenges that they face when using our platform, and look for ways to improve their experience with Panorama’s platform.* You will lead by example and drive meaningful client and business outcomes by setting and achieving goals with your cross-functional team* You will communicate your team's roadmap and strategic plans, creating excitement and alignment within your team, and across PanoramaOur Ideal Candidate Has:
* 5+ years of product management including experience working with data integrations
* Led strategy or played a strong supporting role in developing a strategy for a product or a part of a product * Implemented new systems or practices across different product teams, and effectively aligned stakeholders to goals and process * Interest in solving big problems and helping educators improve student outcomes in innovative ways* Exceptional communication across all levels of an organization, stakeholder alignment, and driving business objectives * A people-first mentality to help others succeed* Experience working with APIs, ETL and other data-sharing technologies* Experience working in Education, EdTech, B2B SaaS products, and leading cross-functional teamsPanorama excitedly hosts two in-person \"all team meetings\" a year. All Panoramians attend and travel/hotels are provided. (Paused due to Covid)
Panorama Education is dedicated to building a erse and inclusive company because we serve students, educators and families from tremendously erse backgrounds and identities across the country; we’ve seen how our product and impact are strengthened the more we reflect that ersity. In addition, we have found (and we believe the research) that erse teams are higher-performing, and we embrace the varied perspectives that our team members share with each other. As such, we are an Equal Opportunity Employer. Panorama also has a policy on maintaining a drug-free workplace.
#LI-Remote
",
"
About Panorama:
Panorama is a fast-growing national technology company focused on radically improving education. More than 1,500 school systems serving 15 million students across all 50 states have adopted our platform to understand students’ academic and social-emotional strengths and to identify those in need of additional support. School systems turn to our suite of tools to ensure that every child gets the support they need, including school climate and social-emotional learning surveys, tiered intervention planning, and professional development.Panoramians can choose to work fully remote anywhere within the Continental United States, in-person from our Boston/San Francisco offices, or a hybrid option.
About the Role:
Our People team leads the organization in building erse teams of highly skilled, mission-aligned Panoramians. As a Sr. Technical Talent Acquisition Partner, you will take ownership of staffing Engineering, Research, Product, and Design roles. Partner with our leaders to analyze their staffing needs and lead the implementation of the Talent Acquisition strategy to achieve our hiring goals. In this role, you are not only focused on recruitment but work to optimize Panorama’s overall talent acquisition function.
Responsibilities:
* Manage full lifecycle recruiting across various tech departments
* Strategize with the Talent Acquisition team to develop creative outreach and engagement strategies and content to continuously grow and ersify talent pools* Develop a robust pipeline of erse candidates and develop effective erse sourcing strategies * Track and analyze candidate pipeline status, recruiting trends, market data, and key performance indicators of the various sourcing pipelines* Collaborate with talent acquisition and business leaders to design the company’s hiring process, from application to hire* Incorporate data-driven techniques to increase efficiency * Achieve monthly/quarterly recruiting targets * Build relationships with hiring managers and lead weekly syncs * Coach Talent Acquisition members on sourcing and recruitment best practicesOur Ideal Candidate Has:
* 7+ years of in-house experience as a full-cycle Technical Recruiter or Technical TA Partner
* Demonstrated experience supporting business leaders to influence effective recruiting approaches, time to fill, compensation, candidate pool quality, and market feedback * Managed a high volume of requisitions (10+) within engineering, research, product, and design teams* Closed an average of 2+ reqs per month * Track record of meeting and exceeding recruiting metrics such as time to fill and time to source * Developed robust sourcing strategies for technical talent beyond LinkedIn Recruiter * Experience with finding and including historically underrepresented candidates in the pipeline* Savvy with a consultative approachPanorama excitedly hosts two in-person \"all team meetings\" a year. All Panoramians attend and travel/hotels are provided. (Paused due to Covid)
Panorama Education is dedicated to building a erse and inclusive company because we serve students, educators and families from tremendously erse backgrounds and identities across the country; we’ve seen how our product and impact are strengthened the more we reflect that ersity. In addition, we have found (and we believe the research) that erse teams are higher-performing, and we embrace the varied perspectives that our team members share with each other. As such, we are an Equal Opportunity Employer. Panorama also has a policy on maintaining a drug-free workplace.
#LI-Remote
",
"
About Panorama:
Panorama is a fast-growing national technology company focused on radically improving education. More than 1,500 school systems serving 15 million students across all 50 states have adopted our platform to understand students’ academic and social-emotional strengths and to identify those in need of additional support. School systems turn to our suite of tools to ensure that every child gets the support they need, including school climate and social-emotional learning surveys, tiered intervention planning, and professional development.Panoramians can choose to work fully remote anywhere within the Continental United States, in-person from our Boston/San Francisco offices, or a hybrid option.
About Panorama:
Panorama Education is a fast-growing national technology company focused on radically improving education for every student. Over 1,500 school systems serving 13 million students across 50 states have adopted the Panorama platform to help educators collect data about non-academic factors that are key to each child’s success in school and in life, such as social-emotional learning and well-being, safety, teacher-student relationships, and family engagement.
Panoramians can choose to work fully remote, in-person from our Boston/San Francisco offices, or a hybrid option.
About the Role:
Panorama is searching for our first operations team member for our Product Team. They will introduce practices that support clear and consistent strategy-setting and planning, efficient ongoing product processes, analytical and data-driven product decision-making, and effective engagement and partnership with our team’s stakeholders across Panorama. Bringing your passion for the discipline of product management, and your belief in the right structures and systems to support strong product outcomes, you will lead our efforts to level up our product practices, making them clearer and more efficient in service of greater strategic alignment, strong user satisfaction, and ultimately the success of our products and our business. The Product Operations Manager will stand up our product operations function, so this is a role with substantial opportunity for growth and advancement.
You will work closely with your teammates on Product Management , as well as design, research, and engineering, reporting directly to the VP of Product. This is a role with high potential for professional growth: You will take on initial high-priority projects as well as identify and scope opportunities for product operations to further support and help scale our rapidly growing team over the long term.
Responsibilities:
* Run our product team’s annual planning and quarterly planning processes, ensuring rigor and structure of approach, consistent incorporation of user insights, and effective engagement with our stakeholders across the company
* Upgrade our feature rollout processes to ensure smoothness, consistency, and cross-functional alignment, with an emphasis on alignment on the steps to get to release-ready features, followed by strong enablement of Panorama’s sales, client service, and training teams in effectively rolling out new features and capabilities to our clients* In partnership with our sales and customer teams, Identify and implement improvements to our customer feedback approach, so that we can take in client feedback at scale, and partner internally with our product team to reliably and repeatably digest and structure our action on that feedback* Support advances in our go-to-market process, establishing a consistent and repeatable approach that enables key team members to effectively and smoothly bring products or large new enhancements to our buyers * Advocate for and support the implementation of strong data analytics practices on our product team—with a focus on continual data-driven evaluation of sales, product engagement, and customer satisfaction to inform our strategy and roadmaps—throughout the product development lifecycle * Build the future product operations roadmap: Evaluate our product operations practices and identify opportunities in addition to those above for product operations to support the improvement of the product discipline at Panorama; help us plan for the future growth and development of this functionOur Ideal Candidate Has:
* 5+ years of experience in product operations, product management, or an operational role that worked closely with product and engineering teams
* Passion for and knowledge about the discipline of product management, with experience around different approaches and frameworks within aspects of product development * Experience designing, implementing, and documenting process and systems improvements, ideally within a growing start-up * Facility with data, including strong experience with Microsoft Excel and other analytical tools, and a commitment to data-driven product management * Flexible, nimble approach to standing up processes that optimizes for quick learning and emphasizes continuous improvement and “progress over perfection” * Exceptional communications skills, with the ability to clearly and simply articulate both the “why” and the “how” of key initiatives to generate buy-in and jumpstart action* Strong collaboration skills: Great listening balanced with the ability to hold team members accountable and guide people through change* Willingness and ability to directly execute process improvements while also thinking strategically about, prioritizing, and scoping major new Product Operations projects down the road* Experience working within a B2B SaaS company of 500–1000 employeesPanorama excitedly hosts two in-person \"all team meetings\" a year. All Panoramians attend and travel/hotels are provided. (Paused due to Covid)
Panorama Education is dedicated to building a erse and inclusive company because we serve students, educators and families from tremendously erse backgrounds and identities across the country; we’ve seen how our product and impact are strengthened the more we reflect that ersity. In addition, we have found (and we believe the research) that erse teams are higher-performing, and we embrace the varied perspectives that our team members share with each other. As such, we are an Equal Opportunity Employer. Panorama also has a policy on maintaining a drug-free workplace.
#LI-Remote
",
"
About Panorama:
Panorama is a fast-growing national technology company focused on radically improving education. More than 1,500 school systems serving 15 million students across all 50 states have adopted our platform to understand students’ academic and social-emotional strengths and to identify those in need of additional support. School systems turn to our suite of tools to ensure that every child gets the support they need, including school climate and social-emotional learning surveys, tiered intervention planning, and professional development.Panoramians can choose to work fully remote anywhere within the Continental United States, in-person from our Boston/San Francisco offices, or a hybrid option.
About the Role:
Panorama Education is rapidly growing, and with that growth comes increasingly complex information and data requirements. As the first Information Technology team member on the West Coast, you will be responsible for supporting Panorama Education’s Technology Devices and Software, and you will also work with our outsourced IT partner. Reporting to the IT Manager, you will work closely to support technology for all staff.
We are a friendly, hard-working team that takes pride in helping our colleagues be as effective as possible. Our ideal candidate approaches their work with positive energy and a collaborative mindset. They will go above and beyond to make sure our team members feel supported in the office, virtually at home, and will jump in to help other Operations team members whenever needed. This person is proactive, works efficiently and effectively, is able to make decisions independently, and excels at improving processes and workflows. As one of the most visible team members in the company, you’ll develop meaningful partnerships with colleagues on all Panorama teams and be a valued team member of a mission-driven technology company at an exciting time in its history.
This role will provide West Coast support - 9 am-6 pm PST.
Key Responsibilities:
* Work closely in a small team to support all team members with their technology issues remotely
* Support cloud-based platforms such as GSuite, Zoom, LastPass, Slack, Meraki, Cloudlock, O365, and more* Provide first-line technical support for employees, both remote and onsite* Prioritize, address, and resolve employee support tickets & slack messages through completion* Setup, configure, diagnose and repair team members' devices, not limited to MacOS laptops, Conference Room A/V, Printers, and Computer Accessories from home.* Develop and update training materials and lead technology training sessions for new employees, as well as ongoing training sessions and documentation for existing employees* Scale IT onboarding and offboarding processes* Lead internal assessments, implementations, tech checks & deployments (software, hardware, audio/video, etc.)* Actively contributes to our internal knowledge base to meet department goals and provide continued training/support for teachers & staff* Supports technology for departmental and company meetings as neededWhat We’re Looking For:
* Bachelor’s degree in Computer Science or related technology field, or equivalent work experience
* Minimum of 3-4 years experience supporting IT services and contributing to technology-driven business processes* Experience working with MacOS, cloud-based technologies & services (GSuite, Slack, O365, VoIP, Zoom, JIRA, Freshservice, etc* Experience troubleshooting and supporting office equipment such as printers, conference rooms, etc. * Basic knowledge of troubleshooting standards, hardware replacement, office, and conference A/V equipment* Self-motivated; driven, cares about the quality, presentation, and delivery of the work* Ability to make decisions, shift priorities and manage time to meet changing and evolving needs* Flexible, dependable, and consistent; proactively follows up and provides updates* Strong problem-solving skills and ability to adapt & develop new technical skills as technology changes* Ability to collaborate effectively with teammates cross-functionally, and jump in to support as needed* Ability to store minimal inventory of hardware in local workplace as staff replacements are neededBonus Points:
* Experience in a high-growth tech company or edtech
* Experience supporting geographically dispersed team members in remote environments#BI-Remote
Panorama excitedly hosts two in-person \"all team meetings\" a year. All Panoramians attend and travel/hotels are provided. (Paused due to Covid)
Panorama Education is dedicated to building a erse and inclusive company because we serve students, educators and families from tremendously erse backgrounds and identities across the country; we’ve seen how our product and impact are strengthened the more we reflect that ersity. In addition, we have found (and we believe the research) that erse teams are higher-performing, and we embrace the varied perspectives that our team members share with each other. As such, we are an Equal Opportunity Employer. Panorama also has a policy on maintaining a drug-free workplace.
#LI-Remote
",
"
About Panorama:
Panorama is a fast-growing national technology company focused on radically improving education. More than 1,500 school systems serving 15 million students across all 50 states have adopted our platform to understand students’ academic and social-emotional strengths and to identify those in need of additional support. School systems turn to our suite of tools to ensure that every child gets the support they need, including school climate and social-emotional learning surveys, tiered intervention planning, and professional development.Panoramians can choose to work fully remote anywhere within the Continental United States, in-person from our Boston/San Francisco offices, or a hybrid option.
About the role:
Panorama's Student Success platform enables data-informed action in school districts by empowering educators at all levels to set meaningful goals, analyze student data, decide how to act, and evaluate effectiveness.
As a Lead Product Designer, you’ll be responsible for design strategy and the user experience across two cross-functional squads dedicated to our Student Success product. These teams are focused on initiatives to drive user engagement and impact student outcomes through our student support and reporting capabilities. You’ll work closely with product and engineering leaders, lead key design projects, and pair with and mentor other designers across the squads.
Responsibilities:
*
Define and deliver compelling, intuitive, and high-quality solutions that solve user problems and help effect change toward better, more equitable outcomes in K–12.\*
Develop a north star design vision for evolving our Student Success product that is tightly aligned with our product vision and strategy.\*
Lead discovery and research efforts with product managers and other designers to test and validate design concepts and solutions.\*
Own the end-to-end design process for your projects by producing artifacts including personas, user journey maps, flows, mockups, prototypes, and high-fidelity designs.\*
Present and articulate design concepts and solutions effectively to your team and internal stakeholders, and incorporate constructive feedback.\*
Lead, mentor, and inspire other designers on the team, helping them grow their skills and collectively level up the design team.\*
Continuously build your knowledge of K–12 education in order to more deeply understand the needs of our users: teachers, counselors, principals, and district leaders.\Our ideal candidate has:
* 6+ years of Product Design or UX experience working on digital products or applications.
* A compelling portfolio of design work that demonstrates a solid understanding of interaction design, user flows, and visual design, including layout, typography, and visual hierarchy.* Demonstrated experience with systems thinking across one or more product areas.About the Design Team
Great design is central to Panorama Education's product and mission. We want our product to both delight teachers and educators across the country and to help them drive action to improve outcomes for their students. At Panorama, you will be working side-by-side with folks from many backgrounds and experiences: engineers, former teachers, product managers, education researchers, client account managers, and more. We believe ersity of experiences lead to better product design and outcomes for the students we serve.
Panorama excitedly hosts two in-person \"all team meetings\" a year. All Panoramians attend and travel/hotels are provided. (Paused due to Covid)
Panorama Education is dedicated to building a erse and inclusive company because we serve students, educators and families from tremendously erse backgrounds and identities across the country; we’ve seen how our product and impact are strengthened the more we reflect that ersity. In addition, we have found (and we believe the research) that erse teams are higher-performing, and we embrace the varied perspectives that our team members share with each other. As such, we are an Equal Opportunity Employer. Panorama also has a policy on maintaining a drug-free workplace.
#LI-Remote
",
"
About Panorama:
Panorama is a fast-growing national technology company focused on radically improving education. More than 1,500 school systems serving 15 million students across all 50 states have adopted our platform to understand students’ academic and social-emotional strengths and to identify those in need of additional support. School systems turn to our suite of tools to ensure that every child gets the support they need, including school climate and social-emotional learning surveys, tiered intervention planning, and professional development.Panoramians can choose to work fully remote anywhere within the Continental United States, in-person from our Boston/San Francisco offices, or a hybrid option.
About the role:
You will lead our flagship Panorama Student Success product, which serves tens of thousands of educators in school districts across the country as a platform for holistic data-informed decision-making and student support planning.
In overseeing the entire product lifecycle, you will own the vision, strategy, and roadmap for the product, and manage successful roadmap execution by multiple product teams. As you chart the course for Student Success, you will think holistically about product health, working to deepen user engagement and student impact and drive key business outcomes such as revenue growth and retention.
As the communicator-in-chief for this vision and strategy to other stakeholders, you’ll collaborate with team members from other functions and rally these teams around our strategy to drive business, engagement, and impact outcomes.
As a leader within our Product Management team you play a central role in advancing our product management processes and systems as we grow and help team members advance in their careers.
Responsibilities:
* You will evolve the vision and strategy for our Success product
* You will build and evolve a successful execution strategy across multiple product development teams, working with your design and engineering counterparts to empower them and help them drive the work forward* You will partner with other teams to build launch strategies for new Student Success offerings, transforming the vision into a compelling story for our buyers, setting pricing, and planning rollout* You will lead teams to achieve goals related to our Student Success product’s revenue, client retention, and user engagement* You will manage a small team of Product Managers who work on small cross-functional development teams and help them to define and scope solutions within your product area and grow in their careers as PMs* You will collaborate with our research team to ensure that the solutions we are building are consistent with relevant scholarship and evidence-based practices * You will serve as one of Panorama’s experts in the challenges of and opportunities for improving K–12 education in the area of data-driven decision-making and multi-tiered systems of support—a thought leader in the way Panorama’s SEL product can help effect change toward better, more equitable outcomes in K–12.* You will talk with teachers, principals, and district leaders across the country to understand their challenges and validate that our solutions will help solve their problems* You will engage stakeholders across the company, including senior leaders, in our strategy and plans, building understanding and buy-in for the product's direction.Our Ideal Candidate Has:
* 5+ years experience in product management (or a combination of product analytics, product marketing, product management) within a technology organization
* 2+ years people management experience and a track record of developing team members and empowering them to hit goals* Extensive experience developing holistic product strategy, from high level to structuring and scoping to validating choices* Ability to communicate clearly and inclusively, in a way that generates enthusiasm and invites feedback and engagement across all levels * Ability to direct major cross-functional initiatives with effective prioritization and influence* Strong analytical and quantitative skills with the ability to synthesize and use data and metrics to back up assumptions and inform decision-making* Understanding of SaaS metrics and analytics* Experience working within an agile product development team * Experience generating insightful visual displays of quantitative informationPanorama excitedly hosts two in-person \"all team meetings\" a year. All Panoramians attend and travel/hotels are provided. (Paused due to Covid)
Panorama Education is dedicated to building a erse and inclusive company because we serve students, educators and families from tremendously erse backgrounds and identities across the country; we’ve seen how our product and impact are strengthened the more we reflect that ersity. In addition, we have found (and we believe the research) that erse teams are higher-performing, and we embrace the varied perspectives that our team members share with each other. As such, we are an Equal Opportunity Employer. Panorama also has a policy on maintaining a drug-free workplace.
#LI-Remote
",
"
About Panorama:
Panorama is a fast-growing national technology company focused on radically improving education. More than 1,500 school systems serving 15 million students across all 50 states have adopted our platform to understand students’ academic and social-emotional strengths and to identify those in need of additional support. School systems turn to our suite of tools to ensure that every child gets the support they need, including school climate and social-emotional learning surveys, tiered intervention planning, and professional development.Panoramians can choose to work fully remote anywhere within the Continental United States, in-person from our Boston/San Francisco offices, or a hybrid option.
About the role:
If you’re looking for an opportunity to be innovative and shape the direction of a new product offering as a Product Designer, keep reading. As part of this growing team you’ll help educators act on data and improve their practice. We plan to launch in mid-2022.
You’ll work alongside a cross-functional team of product managers, engineers, and other designers to create an experience that aligns with our existing products. Do you have the vision to join us?
Responsibilities:
*
Design and deliver compelling, intuitive, and high-quality solutions that solve user problems and help effect change toward better, more equitable outcomes in K–12.\*
Collaborate with other designers, product managers, engineers, and researchers.\*
Participate in the end-to-end design process for your projects by producing personas, user journey maps, flows, mockups, prototypes, and high-fidelity designs.\*
Partner with product managers in discovery and research efforts to test and validate design concepts and solutions.\*
Share your work early and often within an iterative and supportive design environment.\*
Continuously build your knowledge of K–12 education in order to more deeply understand the needs of our users: teachers, counselors, principals, and district leaders\Our ideal candidate has:
*
2+ years of Product Design or UX experience working on digital products or applications.\*
A compelling portfolio of design work that demonstrates a solid understanding of interaction design, user flows, and visual design, including layout, typography, and visual hierarchy.\*
Bonus: Experience in education or in EdTech\About the Design team
Great design is central to Panorama Education's product and mission. We want our product to both delight teachers and educators across the country and to help them drive action to improve outcomes for their students. At Panorama, you will be working side-by-side with folks from many backgrounds and experiences: engineers, former teachers, product managers, education researchers, client account managers, and more. We believe that this ersity of experiences leads to better product design and therefore better outcomes for the students we serve.
Panorama excitedly hosts two in-person \"all team meetings\" a year. All Panoramians attend and travel/hotels are provided. (Paused due to Covid)
Panorama Education is dedicated to building a erse and inclusive company because we serve students, educators and families from tremendously erse backgrounds and identities across the country; we’ve seen how our product and impact are strengthened the more we reflect that ersity. In addition, we have found (and we believe the research) that erse teams are higher-performing, and we embrace the varied perspectives that our team members share with each other. As such, we are an Equal Opportunity Employer. Panorama also has a policy on maintaining a drug-free workplace.
#LI-Remote
",
full-timeremote
"
About Panorama:
Panorama is a fast-growing national technology company focused on radically improving education. More than 1,500 school systems serving 15 million students across all 50 states have adopted our platform to understand students’ academic and social-emotional strengths and to identify those in need of additional support. School systems turn to our suite of tools to ensure that every child gets the support they need, including school climate and social-emotional learning surveys, tiered intervention planning, and professional development.Panoramians can choose to work fully remote anywhere within the Continental United States, in-person from our Boston/San Francisco offices, or a hybrid option.
About the role:
If you’re looking for an opportunity to be innovative and shape the direction of a new product offering as a Product Designer, keep reading. As part of this growing team you’ll help educators act on data and improve their practice. We plan to launch in mid-2022.
You’ll work alongside a cross-functional team of product managers, engineers, and other designers to create an experience that aligns with our existing products. Do you have the vision to join us?
Responsibilities:
* Design and deliver compelling, intuitive, and high-quality solutions that solve user problems and help effect change toward better, more equitable outcomes in K–12.
* Collaborate with other designers, product managers, engineers, and researchers.* Participate in the end-to-end design process for your projects by producing personas, user journey maps, flows, mockups, prototypes, and high-fidelity designs.* Partner with product managers in discovery and research efforts to test and validate design concepts and solutions.* Share your work early and often within an iterative and supportive design environment.* Continuously build your knowledge of K–12 education in order to more deeply understand the needs of our users: teachers, counselors, principals, and district leadersOur ideal candidate has:
* 2+ years of Product Design or UX experience working on digital products or applications.
* A compelling portfolio of design work that demonstrates a solid understanding of interaction design, user flows, and visual design, including layout, typography, and visual hierarchy.* Bonus: Experience in education or in EdTechAbout the Design team
Great design is central to Panorama Education's product and mission. We want our product to both delight teachers and educators across the country and to help them drive action to improve outcomes for their students. At Panorama, you will be working side-by-side with folks from many backgrounds and experiences: engineers, former teachers, product managers, education researchers, client account managers, and more. We believe that this ersity of experiences leads to better product design and therefore better outcomes for the students we serve.
Panorama excitedly hosts two in-person \"all team meetings\" a year. All Panoramians attend and travel/hotels are provided. (Paused due to Covid)
Panorama Education is dedicated to building a erse and inclusive company because we serve students, educators and families from tremendously erse backgrounds and identities across the country; we’ve seen how our product and impact are strengthened the more we reflect that ersity. In addition, we have found (and we believe the research) that erse teams are higher-performing, and we embrace the varied perspectives that our team members share with each other. As such, we are an Equal Opportunity Employer. Panorama also has a policy on maintaining a drug-free workplace.
#LI-Remote
",
"
About Panorama:
Panorama is a fast-growing national technology company focused on radically improving education. More than 1,500 school systems serving 15 million students across all 50 states have adopted our platform to understand students’ academic and social-emotional strengths and to identify those in need of additional support. School systems turn to our suite of tools to ensure that every child gets the support they need, including school climate and social-emotional learning surveys, tiered intervention planning, and professional development.Panoramians can choose to work fully remote anywhere within the Continental United States, in-person from our Boston/San Francisco offices, or a hybrid option.
About the Role:
We’re looking for a Manager, Implementation who will coach and guide the 6-8 Implementation Leads supporting our strategic accounts, lead the team’s strategy, and evolve the team practices as Panorama continues to grow. The core responsibility of the role is to ensure the delivery of on-time, error-free Integration and Survey projects for School Districts and State Agencies with 50,000+ students. You will support the team in removing barriers to success and building skills, processes and systems to better serve our clients. In addition, you will be a thought leader who can influence cross-functionally, representing the voice of our Top 100 customer base. Your additional responsibilities will be based on current organizational and client needs.
Responsibilities:
Team Leadership & Delivery
* Lead, inspire, and manage a team of Implementation Leads (ILs) responsible for implementing the Panorama platform for our largest clients representing $15M+ in ARR and 30% of company revenue
* Build out and monitor KPI reporting driving on-time and error free project delivery across the team* Monitor and analyze implementation metrics to identify weaknesses or problems and to propose operational improvements and efficiency gains for future projects* Capacity plan and monitor portfolio sizes to scalably support our clients throughout the year, especially in peak periods and as team member and deal flow shifts occur* Facilitate team collaboration and communication regarding resourcing and delivery of projectsStrategy & Cross-Functional Collaboration
* Execute on the vision for role clarity across the CX organization through the lens of the Implementation Lead team
* Align cross-functionally with revenue, project management, and product/engineering teams on client health and strategic priorities with a focus on client time-to-value* Define processes and expectations as the Implementation role, Panorama products & delivery model evolve* Collaborate with cross-functional peers ensuring processes and structures support delivery requirements and support client satisfaction* Co-create a vision for an enterprise delivery model for our top tier client base* Understand and represent the perspective of our strategic accounts and their large-scale implementation needs in collaboration with the with other teams internally at PanoramaOur Ideal Candidate Has:
* 3+ years of implementation, software delivery experience
* 2+ years of people management experience preferred; otherwise 2+ years experience in coaching and leadership in implementation or other customer-centric delivery roles* Experience delivering complex, strategic and high revenue client projects (exceeding $1M) * Outstanding ability to communicate, listen, negotiate, present and influence credibly and effectively at all levels of education organizations and the company* Experience using data to understand, track progress and solve problems utilizing Salesforce, Jira, Asana, Google Sheets or other comparable platforms* Demonstrated track record improving systems and processes to support high performing teams* Education experience is highly desired but not required* Experience learning new products, platforms and environments quickly; comfort with technology and commitment to using it to improve processesPanorama excitedly hosts two in-person \"all team meetings\" a year. All Panoramians attend and travel/hotels are provided. (Paused due to Covid)
Panorama Education is dedicated to building a erse and inclusive company because we serve students, educators and families from tremendously erse backgrounds and identities across the country; we’ve seen how our product and impact are strengthened the more we reflect that ersity. In addition, we have found (and we believe the research) that erse teams are higher-performing, and we embrace the varied perspectives that our team members share with each other. As such, we are an Equal Opportunity Employer. Panorama also has a policy on maintaining a drug-free workplace.
#LI-Remote
",
"
About Panorama:
Panorama is a fast-growing national technology company focused on radically improving education. More than 1,500 school systems serving 15 million students across all 50 states have adopted our platform to understand students’ academic and social-emotional strengths and to identify those in need of additional support. School systems turn to our suite of tools to ensure that every child gets the support they need, including school climate and social-emotional learning surveys, tiered intervention planning, and professional development.Panoramians can choose to work fully remote anywhere within the Continental United States, in-person from our Boston/San Francisco offices, or a hybrid option.
About the Role:
Inside Sales Representatives work on our Inside Sales team, leading our sales efforts within a national portfolio of schools serving 5,000 or fewer students. You’ll connect with district administrators and school leaders from around the country (primarily via inbound interest, but with some targeted outbound efforts), learning about their most pressing strategic initiatives and challenges, and compel these leaders to partner with Panorama in support of their work. This is an important role for our growth and one that requires an interest in the K12 education space, confidence presenting virtually, and ability to build partnerships that lead to new clients.Responsibilities
* Own the sales cycle for prospects and clients within your territory, maintaining a strong quarter-to-quarter pipeline and bringing new logos into the Panorama family.
* Maintain Salesforce as the source of truth for progress towards goals and pipeline health. * Develop territory strategy and monitor overall sales trends across your territory * Ability to travel to Boston for company eventsOur Ideal Candidate Has
* At least 1 year of experience in selling a SaaS product
* Past experience specifically working in K-12 education technology* 3-4 years total sales experience* Demonstrated success as a top performer (exceeding goals and quota) with a consultative sales mindset* Experience owning the sales process from inbound follow-up to deal closure* Experience preparing client-facing materials (proposals, email communication, etc.)* Experience presenting virtually across a variety of stakeholders * Demonstrated ability to steer a conversation by pivoting quickly, overcome objections, and solve problems in the moment * Experience synthesizing information gathered through research and conversation, and connecting that information to potential solutions * Strong organizational and time-management skills, with the ability to juggle multiple projects with competing timelines at once* Demonstrated responsiveness to feedbackBonus Points:
* Worked in a school or district office and have an understanding of the challenges faced by the classroom teacher, principals, and district administrators
* Proficiency in sales tools like Salesforce and Outreach.ioPanorama excitedly hosts two in-person \"all team meetings\" a year. All Panoramians attend and travel/hotels are provided. (Paused due to Covid)
Panorama Education is dedicated to building a erse and inclusive company because we serve students, educators and families from tremendously erse backgrounds and identities across the country; we’ve seen how our product and impact are strengthened the more we reflect that ersity. In addition, we have found (and we believe the research) that erse teams are higher-performing, and we embrace the varied perspectives that our team members share with each other. As such, we are an Equal Opportunity Employer. Panorama also has a policy on maintaining a drug-free workplace.
#LI-Remote
",
"
About Panorama:
Panorama is a fast-growing national technology company focused on radically improving education. More than 1,500 school systems serving 15 million students across all 50 states have adopted our platform to understand students’ academic and social-emotional strengths and to identify those in need of additional support. School systems turn to our suite of tools to ensure that every child gets the support they need, including school climate and social-emotional learning surveys, tiered intervention planning, and professional development.Panoramians can choose to work fully remote anywhere within the Continental United States, in-person from our Boston/San Francisco offices, or a hybrid option.
About the Role:
As a Product Design Manager, you will lead and manage a small team of designers in our Client Implementation & Integrations zone, helping them deliver solutions to fascinating and challenging problems, improve processes, and grow as designers. Your team plays a critical role as Panorama scales to support more students across the country and aims to provide a seamless experience across products and third-party data systems. You’ll work closely with Product, Engineering, and Client Success on creative ways to meet needs, make trade-offs, and ensure our products are valuable, usable, and delightful.
Responsibilities:
* Coach, manage, and grow a team of product designers, providing design direction, clear feedback, and pushing the quality of design work.
* Work closely with Product, Engineering and other cross-functional partners to drive design vision and strategy across multiple product lines.* Support your team to identify, understand, and solve complex problems to address our users’ needs.* Cultivate a thriving culture where designers are inspired, feel a strong sense of inclusion and belonging, and are motivated to grow in their careers.* Improve existing and implement new processes and systems to support our quickly growing design team.* Recruit, review, and interview design candidates, and play an active role in improving our design hiring process.* Continuously build your knowledge of K–12 education in order to more deeply understand the needs and challenges of our users: teachers, counselors, principals, and district leaders.Our Ideal Candidate Has:
* 5+ years of Product Design or UX experience
* 2+ years of experience in a role managing and supporting designers* A strong portfolio that demonstrates high-level understanding of complex, end-to-end user experiences* Case studies or examples of how you improved design operations, systems, or processes* Strong design craft, as demonstrated by deep knowledge of complex information architecture, interaction design, and visual design principles* Experience recruiting and interviewing designers from erse backgrounds* Ability to communicate clearly, succinctly, and inclusively, in a way that generates enthusiasm and invites feedback and engagement; exceptional listening skillsBonus points for: Experience working in Education, EdTech, B2B SaaS products
About the Design Team
Great design is central to Panorama Education's product and mission. We want our product to both delight teachers and educators across the country and to help them drive action to improve outcomes for their students. At Panorama, you will be working side-by-side with folks from many backgrounds and experiences: engineers, former teachers, product managers, education researchers, client account managers, and more. We believe that this ersity of experiences leads to better product design and therefore better outcomes for the students we serve.
Panorama excitedly hosts two in-person \"all team meetings\" a year. All Panoramians attend and travel/hotels are provided. (Paused due to Covid)
Panorama Education is dedicated to building a erse and inclusive company because we serve students, educators and families from tremendously erse backgrounds and identities across the country; we’ve seen how our product and impact are strengthened the more we reflect that ersity. In addition, we have found (and we believe the research) that erse teams are higher-performing, and we embrace the varied perspectives that our team members share with each other. As such, we are an Equal Opportunity Employer. Panorama also has a policy on maintaining a drug-free workplace.
#LI-Remote
",
"
About Panorama:
Panorama is a fast-growing national technology company focused on radically improving education. More than 1,500 school systems serving 15 million students across all 50 states have adopted our platform to understand students’ academic and social-emotional strengths and to identify those in need of additional support. School systems turn to our suite of tools to ensure that every child gets the support they need, including school climate and social-emotional learning surveys, tiered intervention planning, and professional development.Panoramians can choose to work fully remote anywhere within the Continental United States, in-person from our Boston/San Francisco offices, or a hybrid option.
About the Role
Business Development Representatives (BDRs) are responsible for inbound and outbound outreach for our growing Districts & Schools team. Drive awareness of Panorama in the market through cold calls, emails and serve as the first point of contact for prospects. Engage decision-makers in thoughtful conversations to drive revenue and improve student outcomes. If you want a role where you get out what you put in, love a little competition, and are interested in exploring a career in sales, this is your opportunity. At Panorama, we need teammates who empathize with our clients' challenges and appreciate their limited time by adding insightful and meaningful value to each interaction. And we can train the rest!Responsibilities
* Partner with your closer to identify target accounts with initiatives that align with Panorama’s value
* Source new leads from target accounts and execute sales tasks with fidelity each day, including 50-100 cold calls and emails* Conduct timely follow-up on inbound leads in your territory* Engage prospects via cold call and cold email, overcome objections and begin initial qualification to determine the best next steps* Set meetings with prospects and transition relationships over to closing sales team for further qualification and product demonstrations* Engage in training and coaching activities, with the ability to give and receive feedback and coachingOur Ideal Candidate Has:
* 2+ years K-12 Education, Customer Service, or Fundraising experience
* Genuine customer empathy and curiosity* Ability to speak and comfortably ask questions to K-12 district leaders* Strong organization and time management skills* Self-Motivation, flexibility and the ability to work with ambiguity, urgency and persistence* Experience setting and achieving goals for yourself -- and learning from mistakes along the way* Experience selling ideas and involving stakeholders in decisions and action plans is a plus but not required* Experience bringing social-emotional learning skills to interactions is a plus but not requiredPanorama excitedly hosts two in-person \"all team meetings\" a year. All Panoramians attend and travel/hotels are provided. (Paused due to Covid)
Panorama Education is dedicated to building a erse and inclusive company because we serve students, educators and families from tremendously erse backgrounds and identities across the country; we’ve seen how our product and impact are strengthened the more we reflect that ersity. In addition, we have found (and we believe the research) that erse teams are higher-performing, and we embrace the varied perspectives that our team members share with each other. As such, we are an Equal Opportunity Employer. Panorama also has a policy on maintaining a drug-free workplace.
#LI-Remote
",
"
About Panorama:
Panorama is a fast-growing national technology company focused on radically improving education. More than 1,500 school systems serving 15 million students across all 50 states have adopted our platform to understand students’ academic and social-emotional strengths and to identify those in need of additional support. School systems turn to our suite of tools to ensure that every child gets the support they need, including school climate and social-emotional learning surveys, tiered intervention planning, and professional development.Panoramians can choose to work fully remote anywhere within the Continental United States, in-person from our Boston/San Francisco offices, or a hybrid option.
About the role:
Every day, teachers, principals, and school district leaders across the country use Panorama’s platform to improve outcomes for students across academics, social-emotional learning, family engagement, attendance, well-being, and college-career readiness. Panorama is the fastest growing platform in K-12 education, and 1 in 4 American students goes to a school that has adopted Panorama.
As Chief Product Officer, you will grow Panorama as the leading, high-impact technology platform in education. You will lead and scale our product development organization across Product, Research, and Design, and build out the next level of product development practices in a manner that reflects Panorama's DNA as a product-centric company. Over the coming years, you will significantly grow Panorama’s three current products to increase student impact, user engagement, and revenue, and you will bring new products to market that expand the impact and value of Panorama’s platform.
We are a Series C stage company on a rapid growth trajectory, and as Chief Product Officer you will play a key role in leading Panorama through this next chapter of growth and beyond. This role sits on our Executive Team and reports to Panorama’s CEO.
Panorama has raised $105 million from General Atlantic (Series C lead), Emerson Collective, YCombinator, Spark Capital, Owl Ventures, Uncork, and other leading investors.
Responsibilities:
* Lead and grow the Product, Research, and Design teams through strong people management, recruiting, and talent development, and invest in the development of our Product, Research, and Design leaders
* Lead vision, strategy, and fast-paced product development to grow our three core products in a manner that increases student impact, user engagement, and revenue, and maintains and advances our position as the market leader* Expand the Panorama platform by successfully launching and growing new products that have a significant impact on outcomes for students, and establish a longer-term R&D pipeline for future products, while maintaining high product quality and ensuring unified user experience across the Panorama platform* Lead product efforts to increase end user product engagement and advance Panorama's position as an essential platform, while continuing to act on feedback from system buyers and sales reps* Build out the next level of product development practices, operating rhythms, and cross-functional structures in a manner that reflects Panorama's DNA as a product-centric company and enables our product organization to scale through our next chapters of growth (e.g., customer feedback process, roadmapping process, strategic planning process, launch process, product metrics, OKRs, R&D pipeline)* Support ~1-2 acquisitions of new products to add to Panorama's platform, where we assess that M&A is the right tool for accelerating our product vision.* Partner closely with Chief Technology Officer, CEO, and broader Executive TeamOur Ideal Candidate:
* Significant product leadership experience at high-growth, product-centric technology companies, including enterprise SaaS experience (education experience a plus but not required)
* Strong people manager with experience building and leading large product, research, and/or design teams, including talent development, recruiting, and culture-building* Skilled at building, managing, and iterating product development practices, operating rhythms, and cross-functional structures across stages of growth (e.g., customer feedback processes, roadmapping, strategic planning)* Customer-centric product leader and commercial thinker skilled at understanding customer problems, what is going to generate value for customers, how to position products, how to bring new products to market, and how to build a strategic and competitive advantage. * Strong product sense and design instincts, with a focus on user experience* Skilled at setting product vision and strategy - you are a strategic thinker and you engage in the substance of product vision, while also empowering your team to own and co-create vision and strategy* Experience advancing ersity, equity, inclusion, and belonging* Moves quickly and thrives in a fast-paced, high-growth environment* Fast-learning, humble, high growth mindset, and welcomes ambiguity* Excellent cross-functional collaborator with high EQ* Passionate about education and improving outcomes for studentsPanorama excitedly hosts two in-person \"all team meetings\" a year. All Panoramians attend and travel/hotels are provided. (Paused due to Covid)
Panorama Education is dedicated to building a erse and inclusive company because we serve students, educators and families from tremendously erse backgrounds and identities across the country; we’ve seen how our product and impact are strengthened the more we reflect that ersity. In addition, we have found (and we believe the research) that erse teams are higher-performing, and we embrace the varied perspectives that our team members share with each other. As such, we are an Equal Opportunity Employer. Panorama also has a policy on maintaining a drug-free workplace.
#LI-Remote
",
"
About Panorama:
Panorama is a fast-growing national technology company focused on radically improving education. More than 1,500 school systems serving 15 million students across all 50 states have adopted our platform to understand students’ academic and social-emotional strengths and to identify those in need of additional support. School systems turn to our suite of tools to ensure that every child gets the support they need, including school climate and social-emotional learning surveys, tiered intervention planning, and professional development.Panoramians can choose to work fully remote anywhere within the Continental United States, in-person from our Boston/San Francisco offices, or a hybrid option.
About the Role:
We're looking for a Client Success Manager, Small Districts and Schools to join our growing team and support a portfolio of 175-200 clients with best-in-class service. As a Client Success Manager, Small Districts and Schools you will support a portfolio of clients in optimizing their use of our suite of products and services to reach their goals, deepen client engagement and build client loyalty. The core impact of this role is managing client health through driving client engagement with our products and intervening as needed to maintain satisfaction and delight throughout the client experience.
You will leverage your expertise to support clients from onboarding through ongoing engagement with data to ensure they reach their desired outcomes. In addition to using Panorama’s platforms, you’ll make considerable use of Gainsight, provide guidance using your expert knowledge of client success practices, and work closely to align clients needs and the best practices we’ve learned over the years. Additionally, you will act as a voice of the client internally to help the Panorama team better understand and improve client experience.
Responsibilities:
*
Employ client success best practices to develop trusted relationships with our clients, helping them achieve their goals using Panorama products and services.\*
Deliver and communicate value for our clients, throughout the client lifecycle.\*
Drive usage and engagement to grow client satisfaction, adoption and mitigate churn.\*
Ensure strong client health throughout the client lifecycle by tracking,managing and responding to changes in client usage and adoption.\*
Systematically track, quantify and synthesize client feedback to surface trends and client needs internally to improve client experience through our tools and services.\*
Communicate effectively, professionally and with empathy with clients to ensure that they have an exceptional client experience. \*
Create, manage and convey key deliverables suitable for a set of erse vested audiences ranging from senior leaders to application end users. \Our Ideal Candidate:
* Technical Skills: You can learn and apply new tools quickly. Experience in Gainsight, Slack, Asana, or Google Suite is a plus.
* Scope: You can apply strategic thinking and best practices when completing tasks or projects. You can support a full portfolio of our low-touch clients from onboarding to renewal.* Expertise: You have 3+ years Client Success experience in a SaaS environment. You understand the educational landscape and can empathize with our clients given the common challenges that they face. Previous classroom or administrative experience is a bonus.* Autonomy: You are a self-starter who is able to track, organize and manage multiple projects simultaneously. You can prioritize tasks based on level of urgency and importance tied to client needs and goals.* Deliver Ambitious Results: You consistently deliver results on team KPIs and other measures of success. You can analyze and take strategic action on client data to help reach desired outcomes against ambitious goals.* Embracing Growth Mindset: You strive to consistently reflect on and improve the client experience. You seek opportunities to grow professionally and improve your practice. You demonstrate curiosity and accountability.* Leadership & Teamwork: You are confident in leading client-facing and internal team meetings. You engage, communicate and collaborate effectively to achieve goals.Advancing Diversity, Equity, Inclusion and Belonging: You actively seek to broaden your perspective and can engage in courageous conversations to grow as an inidual and team member.
Panorama excitedly hosts two in-person \"all team meetings\" a year. All Panoramians attend and travel/hotels are provided. (Paused due to Covid)
Panorama Education is dedicated to building a erse and inclusive company because we serve students, educators and families from tremendously erse backgrounds and identities across the country; we’ve seen how our product and impact are strengthened the more we reflect that ersity. In addition, we have found (and we believe the research) that erse teams are higher-performing, and we embrace the varied perspectives that our team members share with each other. As such, we are an Equal Opportunity Employer. Panorama also has a policy on maintaining a drug-free workplace.
#LI-Remote
",
3+ yearsfull-timeremote
"
About Haystack
Our Product and Mission
Haystack helps engineering teams become world class through delivery analytics. Team use our product to measure, improve, and establish best practices through analytics & alerts.
We’e backed by Y Combinator and the same people who built Doordash, Airbnb, and Optimizely. We work with world class engineering leaders at companies like Microsoft, Robinhood, and The Economist.
Why Haystack
Work directly with founders and a close knit team of hustlers. We've all got experience building and scaling startups. You'll the unique opportunity to scale a business from the ground up. If you're the type of person that loves new challenges, learning new things, taking on more responsibility, and seeing how your work impacts customers on a daily basis - then we'd love to meet you.
About the Role
This role is primarily responsible for working with Haystack’s CEO to translate our vision, strategy, and objective into execution. The Chief of Staff serves as both thought partner and extension of the executive.
What You'll Do
* Execute Leadership Meetings: responsible for content, agendas, and follow-ups
* Lay the foundation for new functions* Perform analysis and research to develop strategic direction* Act as a trusted advisor, thought partner and facilitator, exercising judgement on when topics need to be discussed and decisions need to be made* Prioritization and Roadmap: lead company prioritization efforts and develop and iterate on a consolidated roadmap for the business* Act as proxy for the CEO for high priority meetings and projects, as appropriate* Provide guidance and content for communications, including reviewing and contributing to company-wide comms, all hands content, investor management, and board meetings* Provide leverage and bandwidth by leading special projects and initiatives* Support the CEO on organization design and change managementWhat We're Looking For
* 2+ years of work experience in Management Consulting, Investment Banking,, top-tier tech companies (e.g., FAANG), or similar.
* Demonstration of good judgement, ability to influence, and high EQ* Track record of leading large scale, high impact, cross-functional efforts and driving projects from ideation to strategy at the executive level* Prior experience designing, implementing, and improving effective and efficient work processes* Strong analytical abilities and able to synthesize complex information and distill key insights into narrative and recommendations* Strong academic performance at a top-tier schoolDetails
* Details: Full time role. Fully Remote.
* Compensation: $100-150K USD + generous early employee stock options* Benefits:* Unlimited vacation * 100% remote-work environment.",
fulltimeremote
"
About Haystack
Our Product and Mission
Haystack helps engineering teams become world class through delivery analytics. Team use our product to measure, improve, and establish best practices through analytics & alerts.
We’e backed by Y Combinator and the same people who built Doordash, Airbnb, and Optimizely. We work with world class engineering leaders at companies like Microsoft, Robinhood, and The Economist.
Why Haystack
Work directly with founders and a close knit team of hustlers. We've all got experience building and scaling startups. You'll the unique opportunity to scale a business from the ground up. If you're the type of person that loves new challenges, learning new things, taking on more responsibility, and seeing how your work impacts customers on a daily basis - then we'd love to meet you.
About the Role
This role is primarily responsible for working with Haystack’s CEO to translate our vision, strategy, and objective into execution. The Chief of Staff serves as both thought partner and extension of the executive.
What You'll Do
* Execute Leadership Meetings: responsible for content, agendas, and follow-ups
* Lay the foundation for new functions* Perform analysis and research to develop strategic direction* Act as a trusted advisor, thought partner and facilitator, exercising judgement on when topics need to be discussed and decisions need to be made* Prioritization and Roadmap: lead company prioritization efforts and develop and iterate on a consolidated roadmap for the business* Act as proxy for the CEO for high priority meetings and projects, as appropriate* Provide guidance and content for communications, including reviewing and contributing to company-wide comms, all hands content, investor management, and board meetings* Provide leverage and bandwidth by leading special projects and initiatives* Support the CEO on organization design and change managementWhat We're Looking For
* 2+ years of work experience in Management Consulting, Investment Banking,, top-tier tech companies (e.g., FAANG), or similar.
* Demonstration of good judgement, ability to influence, and high EQ* Track record of leading large scale, high impact, cross-functional efforts and driving projects from ideation to strategy at the executive level* Prior experience designing, implementing, and improving effective and efficient work processes* Strong analytical abilities and able to synthesize complex information and distill key insights into narrative and recommendations* Strong academic performance at a top-tier schoolDetails
* Details: Full time role. Fully Remote.
* Compensation: $100-150K USD + generous early employee stock options* Benefits:* Unlimited vacation * 100% remote-work environment.",
frontendfulltimenew york / remote (new yorkny)
"
About us
Ploomber (YC W22) is the Heroku for Data Science. We help data scientists build faster and deploy anywhere with our cloud platform.Want to build new products and improve data scientists' lives? Are you interested in building products from the ground up, and work on highly impactful technical challenges to help data teams build faster? Have a central role in our company? Our development cycle is extremely fast, it's common to write code and have it running live on production just hours later. If you work with us, you will be able to make an impact immediately. Ploomber is seeking Front-end Developers to join our engineering team and bring our front-end to the next level.As a Senior Software Engineer at Ploomber, you’ll drive and architect our front-end development of the logic behind Ploomber's open source and cloud products, create code that reaches thousands of data scientists, work with data, machine learning and be a part of an intimate team that’s working to help data teams collaborate better. We want our product to have the best user experience while having a well-engineered front-end that allows fast iterations and high component reusability.
Responsibilities
* Lead & oversight of our existing front-end practice. Choose the best tech stack and workflow, and work with our backend developers to make it a reality
* Develop & design reusable frontend components and services* Take ownership of our adoption of frontend performance best practices* Build with our UI\\UX designer beautiful interfaces for machine learning use cases.What We Look For
* Improve our support for mobile web browsers
* 5+ years of industry experience working as a front-end developer.* Experience in Javascript, and in frontend frameworks like React or similar.* Experience in web performance tuning - desktop and mobile.* Experience working with Git and Github.* Experienced in thinking in terms of product goals, translating them to technical solutions, and implementing those solutions.* Experience with frontend infrastructure, such as npm, webpack, or similar.Bonus
* Experience in at least one more programming language like Python, Java, etc.
* Experience in the non-frontend aspects of web application development* Experience designing UX\\UI* Curious about data science, machine learning, and DevOps* Enjoying activities such as speaking at events, writing blog posts about your work, and interacting with our developer communities.",
"
Hi there!
We are Awesomic — an app that matches professional designers with businesses worldwide. Most importantly, we are a community of open-minded and passionate people who support each other daily and enjoy a good laugh.
Working with Awesomic, you’ll get true fast-growing startup experience. You’ll work in fast development 1-week sprints with your teammates (you will be in the Growth department, which includes Sales team and Customer Success team).
🔥 That’s a fantastic opportunity to start in a promising well-funded startup and be able to grow as an SDR. Apply today! 🔥
🙌🏻 Within your role you'll be daily creating new business opportunities for Awesomic through:
• leading communication with outbound leads;
• launching outreach campaigns;
• optimizing sales funnel;
• qualifying inbound inquiries;
• managing company's Hubspot;
• shaping the company's ICP;
• preparing sales analytics;
• developing new methods to attract potential clients.
🙌🏻 What is Awesomic?
Awesomic started in 2020 and in one year grew to 80+ people, 1000+ customers. Awesomic raised $2m investments and was backed by Y Combinator and successful entrepreneurs. Already 6000+ tasks were successfully completed within our app and with the help of our matching algorithm!
🙌🏻 With Awesomic Team:
• You’ll join the coolest community of one-goal-driven people who love what they do and are ready to change the game with innovative decisions.
• You will be surrounded by beautiful art-works and creativity in all its manifestations daily. Plus, funny memes are welcomed very much in work chats — so your business days will be fun :)
• You’ll have an opportunity to positively influence the processes personally if you see the ways for improvements. You’ll be able to build the company’s history together with the core team – one of the most significant values of working in a startup. You’ll be heard! :)
• You’ll get unlimited opportunities to develop as a professional and daily communication with customers from the top companies in the world. Many challenging and exciting cases are waiting to be solved by you!
• You’ll get Mental Health Support and financial support during these hard times
🙌🏻 We'll be a perfect match if you:
• have at least 2 years of proven experience in B2B IT sales (SDR of full-cycle sales roles);
• have fluent English (both spoken and written);
• have strong communication and negotiations skills;
• are familiar with Hubspot CRM or fast in learning new tools;
• have a data-driven approach (to count out outbound revenue and funnel conversions);
• love to experiment and discover new business opportunities;
• have a can-do approach and persistency.
If you feel that this looks like a job for you, we’ll be glad to jump on a call with you! And let’s get acquainted!
",
"
About Vendoo
Vendoo is an online cross-posting platform created for resellers. We help resellers manage their e-commerce business on multiple marketplaces like eBay, Poshmark, Mercari, etc. With the software we have developed, we empower and help resellers save time, grow and learn more about their business.
Founded in 2017 by four founders in Washington, D.C., USA, we've grown to be a global team of 27 focused on solving our user's needs. Our recent milestones include:
* Apr 2022, Launched our Mobile app public beta.
* Mar 2022, Graduating from Y.C. batch of winter 2022* Mar 2022, 25 million listings created.* Jun 2021, 10 million listings created.* Dec 2020, 5 million listings created.* Mar 2020, 1 million listings created.* Jan 2020, Launched Vendoo v1.* Jul 2019, Launched our public beta.Our vision is to be the #1 reselling tool in the world. We are creating software that will allow resellers to run their business more efficiently by providing convenience at every step of the process, from sourcing inventory to shipping orders.
Responsibilities
* Building frontend features using React
* Working directly with product designers, to build, maintain and improve slick user interfaces across devices* Building backend microservices on GCP* Pushing our thinking on core architecture choices* Improving and maintaining our distributed architecture* Maintaining automated test suites and ensuring quality in your code* Review your colleagues’ work on pull requests.* Use your extensive experience to train and mentor other developers on the team.Requirements
* 7+ years of working on both front-end and back-end
* Very strong level of English* You have experience iterating on products from end-to-end (full feature).* Working with NoSQL databases: Firestore/MongoDB* Javascript and UI development, ideally with React JS - unless you have significant Javascript experience with other libraries.* Working with REST APIs* Unit testing with Jest* Bonus if you have experiences with:* Worked with Ebay, Etsy, or Stripe APIs * Mobile app development experience * Worked at a successful startup before * Having worked with Google Chrome ExtensionsBenefits @ Vendoo
* Flexible work schedule.
* Fully remote, work from anywhere you like* Unlimited PTO* 100% Health Insurance coverage* $500 yearly for educational content* $500 in the first year for home office equipment* Paid Maternal Leave: 12 Weeks* Paid Paternal Leave: 4 weeks",
full stackfulltimeremote
"
About Vendoo
Vendoo is an online cross-posting platform created for resellers. We help resellers manage their e-commerce business on multiple marketplaces like eBay, Poshmark, Mercari, etc. With the software we have developed, we empower and help resellers save time, grow and learn more about their business.
Founded in 2017 by four founders in Washington, D.C., USA, we've grown to be a global team of 27 focused on solving our user's needs. Our recent milestones include:
* Apr 2022, Launched our Mobile app public beta.
* Mar 2022, Graduating from Y.C. batch of winter 2022* Mar 2022, 25 million listings created.* Jun 2021, 10 million listings created.* Dec 2020, 5 million listings created.* Mar 2020, 1 million listings created.* Jan 2020, Launched Vendoo v1.* Jul 2019, Launched our public beta.Our vision is to be the #1 reselling tool in the world. We are creating software that will allow resellers to run their business more efficiently by providing convenience at every step of the process, from sourcing inventory to shipping orders.
Responsibilities
* Building mobile application features using React-native
* Working directly with product designers, to build, maintain and improve slick user interfaces across devices* Pushing our thinking on core architecture choices* Improving and maintaining our distributed architecture* Maintaining automated test suites and ensuring quality in your code* Review your colleagues’ work on pull requests.* Use your extensive experience to train and mentor other developers on the team.Requirements
*
2+ years of experience working on react-native\*
5+ years of experience working with javascript technologies like vanilla JS, React or Node\*
Very strong level of English\*
You have experience iterating on products from end-to-end (full feature).\*
Javascript and UI development, ideally with React JS - unless you have significant Javascript experience with other libraries.\*
Working with REST APIs\*
Unit testing with Jest\*
Bonus if you have experiece with:\\* Worked with Ebay, Etsy, or Stripe APIs\* Worked with NoSQL databases: Firestore/MongoDB\* Worked at a successful startup before\\Benefits @ Vendoo
* Flexible work schedule.
* Fully remote, work from anywhere you like* Unlimited PTO* 100% Health Insurance coverage* $500 yearly for educational content* $500 in the first year for home office equipment* Paid Maternal Leave: 12 Weeks* Paid Paternal Leave: 4 weeks",
"
Smarking is a leading provider of enterprise software and data technology solutions for the massively overlooked $655B global parking industry.
In 2021, Smarking released the industry's first fully integrated flexible parking platform - SmartPass - a Shopify like platform for parking. SmartPass enables parking facility owners and managers to craft and offer unlimited kinds of parking products to consumers in an unprecedentedly flexible fashion and keep an ongoing digital connection with each parker directly, without worrying about setting up separate systems for billing, payment processing, parking access control, or any other hassles as SmartPass takes care of all of them. The gross parking transaction volume on SmartPass has been doubling quarter by quarter since April 2021.
This is an excellent position for a highly capable and successful operations professional who's ready to take on bigger responsibilities and a leap of faith, to own, lead, and execute all aspects of scaling SmartPass by Smarking to thousands of more parking sites rapidly. The Biz Ops Specialist will report directly to the CEO.
KEY RESPONSIBILITIES
* Lead and execute full-cycle operations to scale SmartPass to thousands of more parking sites and tens of more online sales channels
* Own SmartPass induced revenue growth outcome* Work closely with Smarking clients (commercial real estate owners, parking operators, municipalities etc.) to enable rapid SmartPass scaling from POC projects to portfolio wide adoption, tackling challenges from implementation, PARCS integration, user onboarding, and payout bank account set up, to parking growth enablement.* Work closely with sales, customer success, implementation, support, product, ang engineering teams at Smarking to enable highly effective and efficient cross-functional empowerment for SmartPass scaling* Work closely with all PARCS partners in the industry to break walls and enable broad and in-depth partnerships for Smarking SmartPass* Establish internal analytics on all aspects of SmartPass scaling and performance* Lead and execute exploration work under new product initiatives and contribute to high level strategy when needed.QUALIFICATIONS (EXPERIENCE)
* 3+ years experience on business operations positions.
* Successful track record of working with ambiguity and uncertainty; hungry for responsibilities and impact, strong sense of ownership, execution & results oriented.* Big pluses: startup working experience, experience working at marketplace platforms, interest in solving the parking problem.QUALIFICATIONS (CHARACTER)
* Passionate about scaling technology solutions across the entire industry
* Passionate about delivering value to customers by leveraging great tech solutions and solving complex problems.* Hungry for responsibility, impact, and growth* Humble to learn, curious to learn, open-minded to learn* Team player* Strong sense of ownership* Treat others with respect, empathy, and constructive candorCOMPENSATION
* Competitive salary and stock options.
* 100% coverage of medical, dental, and vision insurances.* 401K plan with 3% company hard match.* $100 monthly data plan.* $60 monthly health subsidiary.* Unlimited paid time off.* Expenses for setting up home-office.* Book club: expenses for buying work/growth empowering booksAbout Smarking
Smarking is a group of passionate MIT PhDs, data scientists, Silicon Valley engineers, and battle-tested business professionals, committed to enable highly efficient urban mobility by building the digital infrastructure for the massively overlooked $655B parking industry ($131B in the US).
Smarking is hired by organizations like Brookfield Properties, City of Miami, ABM Industry Groups, and many other enterprise industry leaders to turn their parking data into business results. Smarking's dynamic pricing engine has been creating 40%-400% revenue uplift for online parking sales at parking facilities in Chicago, NYC, Boston, and many other cities, without any manual involvement required from property managers, leveraging fully automatic algorithm-driven yield management technologies similar to the airline and hotel industries.
By providing the very first business intelligence and yield management enterprise SaaS to the parking industry, Smarking is establishing itself as an emerging leader in the US parking market. Smarking currently works with 2,500+ parking locations cross North America, based in San Francisco, and backed by top investors like Khosla Ventures and Y Combinator.
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Smarking is a leading provider of enterprise software and data technology solutions for the massively overlooked $655B global parking industry.
In 2019, Smarking released the industry's first fully automated dynamic pricing engine based on state of the art machine learning technologies, Automated Yield Management (AYM, read as \"aim\"), and have produced 2X+ online revenue increases for hundreds of parking facilities in 10+ US markets ever since. In 2021, the total online revenue volume processed tripled on Smarking AYM compared to 2019 - the age of dynamic pricing has officially come to the multi-hundred-billion dollar parking industry.
This is an excellent position for a highly capable and successful operations professional who's ready to take on bigger responsibilities and a leap of faith, to own, lead, and execute all aspects of scaling Smarking AYM to thousands of more parking sites and tens of more online sales channels. The Biz Ops Specialist will report directly to the CEO.
KEY RESPONSIBILITIES
* Lead and execute full-cycle operations to scale AYM to thousands of more parking sites and tens of more online sales channels
* Own AYM induced revenue growth outcome* Work closely with Smarking clients (commercial real estate owners, parking operators, municipalities etc.) to enable rapid AYM scaling from POC projects to portfolio wide adoption, tackling challenges from implementation, user onboarding, and base rates review & setting, to AYM performance review.* Work closely with sales, customer success, implementation, support, product, ang engineering teams at Smarking to enable highly effective and efficient cross-functional empowerment for AYM scaling* Work closely with all online sales channel partners in the industry to break walls and enable broad and in-depth partnerships for Smarking AYM* Establish internal analytics on all aspects of AYM scaling and performance* Lead and execute exploration work under new product initiatives and contribute to high level strategy when needed.QUALIFICATIONS (EXPERIENCE)
* 3+ years experience on business operations positions.
* Successful track record of working with ambiguity and uncertainty; hungry for responsibilities and impact, strong sense of ownership, execution & results oriented.* Big pluses: startup working experience, experience working at marketplace platforms, interest in solving the parking problem.QUALIFICATIONS (CHARACTER)
* Passionate about scaling technology solutions across the entire industry
* Passionate about delivering value to customers by leveraging great tech solutions and solving complex problems.* Hungry for responsibility, impact, and growth* Humble to learn, curious to learn, open-minded to learn* Team player* Strong sense of ownership* Treat others with respect, empathy, and constructive candorCOMPENSATION
* Competitive salary and stock options.
* 100% coverage of medical, dental, and vision insurances.* 401K plan with 3% company hard match.* $100 monthly data plan.* $60 monthly health subsidiary.* Unlimited paid time off.* Expenses for setting up home-office.* Book club: expenses for buying work/growth empowering booksAbout Smarking
Smarking is a group of passionate MIT PhDs, data scientists, Silicon Valley engineers, and battle-tested business professionals, committed to enable highly efficient urban mobility by building the digital infrastructure for the massively overlooked $655B parking industry ($131B in the US).
Smarking is hired by organizations like Brookfield Properties, City of Miami, ABM Industry Groups, and many other enterprise industry leaders to turn their parking data into business results. Smarking's dynamic pricing engine has been creating 40%-400% revenue uplift for online parking sales at parking facilities in Chicago, NYC, Boston, and many other cities, without any manual involvement required from property managers, leveraging fully automatic algorithm-driven yield management technologies similar to the airline and hotel industries.
By providing the very first business intelligence and yield management enterprise SaaS to the parking industry, Smarking is establishing itself as an emerging leader in the US parking market. Smarking currently works with 2,500+ parking locations cross North America, based in San Francisco, and backed by top investors like Khosla Ventures and Y Combinator.
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"
👋 Hi there. I’m Tony and I work on design at ReadMe, and our team is looking for a new partner. We're a small team of humans (and one owl 🦉) working together to shape the developer landscape through documentation—and we’re growing! That’s where you come in.
As a designer at ReadMe, you’ll be working closely with:
• Our team of designers, Ryan, Jaclyn, and Tony. All doing cool stuff and excited to have you be a part of that.
• Our Head of Developer Experience, Marc, who grew up in the frozen tundra of northern Minnesota. He’s sometimes seen yelling at one of his cats to get out of the way of the TV.
• Our marketing team, led by Sarah, who is a proud Atlanta native and “surprisingly outdoorsy.”
We want designers at ReadMe to understand the needs of developers, and deliver solutions to their problems. That involves things like talking to customers, designing, and iterating. If that sounds vague, that’s because there’s room at ReadMe for you to flex design muscles where you excel, and to practice new things—it’s your journey, we’re just living in it.
🦉 What We Do
ReadMe helps companies build beautiful, personalized, and interactive developer hubs. If you’ve ever visited the developer docs for Intercom, Airbnb, or Notion, you’ve used ReadMe! We love what we do because it’s so much more than just docs. We’re providing tools for teams to create and manage beautiful documentation with ease. You can read more about what it’s like to work at ReadMe on our careers page, or our Key Values page.
We've written on our blog in the past about how we interview, and feel free to browse our other blog posts as well if it strikes your fancy!
✅ Some things you’d do at ReadMe (in no particular order)
• Getting to understand customers and their issues by talking to them.
• Work on new pages of readme.com with a touch (loads of) whimsy.
• Build designs in Figma, or code (optional).
• Other areas you’d like to make an impact.
💙 You’ll love this job if you are…
• Curious about developer problems—maybe you’ve worked with developer tools before.
• Putting out cool work. Whether you’re prototyping product ideas, putting out fun marketing gear, or making design systems accessible; you’re making it happen.
• Into our aesthetic. ReadMe is a fun brand to work for, so you’ll love it if it resonates with you.
🌱 How you’ll grow in one month
• Learn about the world of APIs, docs, and the developer tools space.
• Add yourself to the homepage; making your first ReadMe pull request.
• Collaborate with designers on projects; with pen and paper and in Figma.
• Start to lead projects of your own, like redesigning our drip campaigns, and adding features to improve our editor experience.
• Learn that we really do have an owl drawing for everything.
🪴 Within a few months, you’ll…
• Design something customers love! In the past year, we’ve redesigned our reference pages, launched powerful new metrics features, redesigned our homepage, and launched a podcast about our values.
🌳 Within your first year, you’ll…
• Join us on a few off-sites! Most recently, we’ve gone to Lake Tahoe and Redondo beach.
• Lead ambitious projects from concept through execution. For example, we’ve been working on redoing our editor, adding review features, and redesigning our blog.
✨ Our benefits include…
• Unlimited PTO with a three-week minimum. 🏝
• Fully covered medical, dental, and vision insurance for you, and 50% for your dependents. 🩺
• A One Medical membership. 🧑⚕️
• A wellness stipend for therapy of up to $350 per month. 😌
• A gym or fitness stipend of up to $150 per month. 🏋️
• One-to-one donation matching of up to $1,000 per year. 💸
• Twelve weeks of paid parental leave after the birth or adoption of a child. 🐣
• Work from home office stipend of $500. 🖥
• For fully remote employees, a stipend of $300 per month is available for a co-working space. 🧑💻
• Three offsite retreats per year to get together with coworkers and plan for the quarter ahead. ✈️
• Take a look at our handbook for more information on our benefits! 📘
Not sure if you’d be the right fit? Apply anyway! We’d love to see your application.
At ReadMe, we’re committed to cultivating a erse and inclusive workplace. We welcome people of all backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. We'd love to have you come join us here! ReadMe is open to hiring folks fully remote in the US, hybrid, or in-person at our San Francisco HQ.
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6+ yearsfull-timeremote
"
Slite is the workspace for remote-first teams, letting them document all their work, but also discuss it and take decisions on it asynchronously. We're looking for an experienced and brilliant technical marketer to come work on our acquisition and make Slite visible to the world!
We offer a freemium product, easy to get started with on your own, so that a good chunk of our growth comes through word of mouth, expansion inside existing teams and sharing across teams.
But it's half of it. We also need a targeted approach towards qualified teams:
* remote-first ones looking for a way to handle async work
* and teams explicitly trying to change of knowledge base (what we offer is the ultimate knowledge base)About the role
The mission is to work on our existing and proven channels to grow our acquisition of these qualified leads, uncover new opportunities, and help distribute our content to raise awareness among remote leaders.
Your goals:
* Take proven channels, improve and make them scale
SEO, marketing projects have proven success in the past, despite our lack of follow through. In a lesser extent, paid and outbound as well. Double down on them to raise our customers tracking up to upgrades.
* Own Conversion Rate Optimisation
Throughout the website, even our homepage but most importantly on our template and educational content,
* Support the marketing team on distributing content it produces
We develop Slite image in the community of remote leaders through the production and distribution of high quality content. Help the marketing team distribute it and get it in front of more qualified leads.
* Open and try new channels
Open door to challenge and try other potential acquisition channels.
About you
* You are independent and experienced,
You'd join as a 1 person (sub)team inside the marketing team, we need you to lead this part, and if that's of interest, grow this team later on. That's why we need a self driven and an experienced marketer.
* You master SEO and Conversion rate optimisation,
These will be 2 of your main levers, we need someone ready to hit the ground running on this part.
* You are a technical marketer,
You are analytical, rigorous, and take decisions base on data and report clearly on results.
* You are experienced in SaaS and PLG businesses,
You have successfully executed on growth strategy for similar business in the past.
* You think by First Principles,
You understand why some channels fit certain businesses and not others, and can speak strategy with myself and the rest of the leadership team.
* You love new ways of working,
You are passionate about remote, async and new ways of working. You are eager to contribute to this massive change we're experiencing.
Goodies
* 🤩 Competitive salary and equity
* 🏝 35 days PTO + Public Holidays* 📚 Buy any book policy* 🖥️ Remote setup: co-working or at-home setup, your pick. Slite covers your expenses.* 🌈 We go on team Off-Slites every 4 months.* 💻 Macbook: a new laptop for a new jobDiversity of talents, opinions and backgrounds does matter to us. We are actively working at ersifying our team, that’s one of the reason we chose to be remote and create a writing tool that is used in erse locations and by a lot of different users. If you don’t match the people on the team picture, please do not hesitate to apply or contact us!
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"
What we do
We’re fixing one of the most broken and costly pieces of the US healthcare system: medical billing.
Today, healthcare providers spend over $250B each year on administrative overhead just to get paid by insurance. Medical billing is expensive because it’s nuanced and hard - maybe ~100x harder than credit card payment processing - and because it’s traditionally done by armies of humans who track and manage complex rules and processes specific to inidual insurance companies with little or no supporting software.
We’re rethinking medical billing from the ground up, building software backed by best-in-class data science (and, soon, a dash of machine learning) to automate much of this complexity so healthcare providers can get paid dramatically more easily and inexpensively.
We were in the Y Combinator W20 batch and have since been well funded by a world-class group of funds (8VC, First Round Capital, BoxGroup) + angel investors. We're now helping our customers -- >10x more than we had back in YC -- treat opioid addiction, provide holistic care for women (Tia), provide equitable access to birth control (The Pill Club), lose weight, increase access to mental health care, and much more. This is such important and gratifying work; we can't wait for you to join our team and help support some of the most important innovation happening in healthcare today!
Our Values
We spend at least as much time with our coworkers as we do with our closest friends + family - if we intend to do the most important + challenging work of our lives, it’s important that these folks energize us, support us, inspire us, and push us to do our best work. This is what you can expect of your teammates at Candid:
* Persistence + ownership of outcomes. We wear many hats and aren’t afraid to run through walls to solve hard problems.
* Personal + professional growth. We push ourselves to learn new things and embrace challenges, even if it means that we sometimes fail. We value and react quickly to constructive feedback.* Prioritization of mental + physical health. We work really hard, but this is a marathon, not a sprint. When we’re in the office, we home-cook healthy meals for lunch. When we’re sheltering at home, we check in on each others’ sleep + exercise at each daily standup. We’re not shy about talking about our feelings and emotional wellbeing during 1:1s.* Embracing ersity. We build better products, have a better chance of fixing broken parts of the US healthcare system, and enjoy our work more when we bring more perspectives to the table. We’re excited to work with folks from underrepresented backgrounds and who otherwise look or think differently than we do.What You’ll Be Doing
* You’ll be building out a system for strong project management practices
* You’ll be building and executing the product vision* You’ll be thinking about the macro-structure of the business and the product to identify gaps and generate new ideas* You’ll be held accountable for business goals* You’ll be creating rigorous reporting dashboards for visibility and accountability* You’ll be capturing signal from the field and our customers to understand and prioritize user needs* You’ll be responsible for communication about new feature customer rolloutsWho You Are
* You have 3+ years of experience as a product manager
* You have experience building data-intensive products and applications* You ground your thinking in unit economics of the business* You are incredibly data driven* You are low ego and high output* You are outcome oriented, are an effective collaborator, and you bias towards action* You know how to code or can read code* You may have led and scaled a successful product team or have been part of a fast growing engineering culture* You may have experience working with healthcare or medical billing* You may have previously worked in engineer, support, operations, or other teamsIf you are a resident of Colorado, Connecticut, or New York, please request compensation and benefits information by emailing careers [at] joincandidhealth [dot] com.
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6+ yearsfull-timeremote
"
About PROVEN:
At PROVEN, we believe everyone is beautifully different, and their skin should be cared for accordingly. Founded in 2017 by two women of color, PROVEN uses award-winning artificial intelligence to create a customized skin care system for every inidual’s unique needs. Check us out in features on leading shows and publications including Shark Tank, Today Show, People, Wall Street Journal, Forbes, Allure, Fox, CNBC, and Refinery29.
About the Job:
We are seeking a Sr. Director/ VP of Finance to develop and execute the daily operations of the Finance Department so that we can meet our financial growth goals. This inidual will be working closely with our CEO, COO and department leaders to ensure that our books are kept up to date and accurate for quick decision making and reporting. The Sr. Director/ VP of Finance must be extremely detail-oriented yet efficient and have a deep understanding of GAAP. This leader will need input from a variety of employees and must be an effective collaborator. The ability to troubleshoot, manage relationships, and create foundational systems in chaotic and often disorganized environments is critical to this role. This role will be ever changing and will require the candidate to be flexible and open-minded.
Your Key Responsibilities:
Strategic Finance:
* Ensure the company has accurate financial metrics (e.g., revenue, expenses, cash flow/burn)
* Help the company stay informed about the performance of those metrics* As the company matures, manage the audit process* Be the scorekeeperFinancial Planning (aka, FP&A):
* Manage the budgeting and planning processes
* Maintain a financial model that projects performance into the future* Track business performance over time, and continually improve the model to be more robust and predictive* Constantly look for opportunities to suggest improvements to business performanceAccounts Payable/Receivable:
* Manage cash – both collections and disbursements
* “Optimize” cash management (collect money fast, disburse money slow)Capital Markets:
* Help the company get the capital needed for the business to survive/thrive
* Optimize the mix of capital between equity and debt where relevant* Manage the company’s investor baseTreasury:
* Manage the cash in the business intelligently, balancing returns and risk
* Mitigate risks (e.g., liquidity, currency) to the extent possibleTax:
* Understand the company’s tax requirements
* Make sure the company is compliant with various tax authorities* “Optimize” tax obligations within the bounds of complianceRisk:
* Assess potential risks facing the company and proactively try to mitigate them
* As the company matures, manage internal auditWho You Are:
* 7 – 12 years of finance related experience
* Bachelor’s degree required; concentration in accounting or finance preferred* Investment banking or Big 4 experience/CPA/CPA candidate preferred* Strong knowledge of corporate finance and other accounting theory, principles and practices* Mastery knowledge of accounting software including QuickBooks, NetSuite, Expensify and Bill.com* Comfort in the startup environment and able to create structure and foundational accounting processes* Strong oral and written communication skills* Experience in consumer goods and/or wellness/beauty is a plusBenefits of working at PROVEN:At PROVEN, we are committed to the happiness and wellbeing of our employees, and our inclusive benefits include:
* Work flexibly - we are fully distributed with employees around the country and you can work from the convenience of your own home
* Unlimited paid time off (covering vacation, paid bereavement, and family sick leave) - every employee needs time to take care of themselves and their family* Exclusive employee subscription discounts and SWAG - to ensure you experience the magic of PROVEN’s products (and give us valuable feedback!)* Comprehensive health insurance - insurance for health, vision, dental, FSA, and dependent care - your health comes first, and we’ve got you covered* Industry-leading 401k match - we invest in your future* Company-wide events & in-person outings - those who play together, stay together!PROVEN is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law.
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1+ yearsfull-timeremote
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Highlights
* Join a seed-stage, fast-growing startup.
* Profitable; net revenue growth of 2100% in 2021.* Thousands of businesses have earned over $15 million on our platform.* Raised $4.2M from top investors including Sequoia Capital, Y Combinator, CEO of Fitbit.* 200+ million businesses in the world are not online; shape the future of global commerce.* Join us anywhere in the world as part of a fully-distributed, world-class team.Responsibilities
* Lead the team's design process by creating wireframes, user flows, prototypes, and visual designs
* Write clear documentation to effectively communicate interaction and design ideas* Conduct user and market research to understand the personas, use cases, and buyer legends of our customers* Leverage qualitative and quantitative data to make design decisions and formulate hypotheses we can experiment on* Ideate, design, and launch experiments to drive growth across all stages of the customer journeyQualifications
* Fluent in written and spoken English
* 2+ years of experience in product design, including UX/UI or related roles* Comfortable collaborating with other designers, engineers, and product managers* Portfolio where we can see your product thinking, visual design, interaction design skills (branding and graphic design work is a plus)* Proficiency in Sketch, Figma, or alternatives* Startup experience is nice to have* Self-driven, growth-minded, and results-orientedNote that the listed qualifications are just guidelines. If you’re a talented inidual but don’t exactly fit the requirements, get in touch with us anyway!
Why join Cococart?
* Flexibility of working from home or anywhere in the world.
* Autonomy to perform your role while shaping the direction of the company.* Self-managed, results-driven Silicon Valley culture.Learn more: https://www.cococart.co/jobsHomepage: https://www.cococart.co
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fulltimeremoteui / ux
"
Highlights
* Join a seed-stage, fast-growing startup.
* Profitable; net revenue growth of 2100% in 2021.* Thousands of businesses have earned over $15 million on our platform.* Raised $4.2M from top investors including Sequoia Capital, Y Combinator, CEO of Fitbit.* 200+ million businesses in the world are not online; shape the future of global commerce.* Join us anywhere in the world as part of a fully-distributed, world-class team.Responsibilities
* Lead the team's design process by creating wireframes, user flows, prototypes, and visual designs
* Write clear documentation to effectively communicate interaction and design ideas* Conduct user and market research to understand the personas, use cases, and buyer legends of our customers* Leverage qualitative and quantitative data to make design decisions and formulate hypotheses we can experiment on* Ideate, design, and launch experiments to drive growth across all stages of the customer journeyQualifications
* Fluent in written and spoken English
* 2+ years of experience in product design, including UX/UI or related roles* Comfortable collaborating with other designers, engineers, and product managers* Portfolio where we can see your product thinking, visual design, interaction design skills (branding and graphic design work is a plus)* Proficiency in Sketch, Figma, or alternatives* Startup experience is nice to have* Self-driven, growth-minded, and results-orientedNote that the listed qualifications are just guidelines. If you’re a talented inidual but don’t exactly fit the requirements, get in touch with us anyway!
Why join Cococart?
* Flexibility of working from home or anywhere in the world.
* Autonomy to perform your role while shaping the direction of the company.* Self-managed, results-driven Silicon Valley culture.Learn more: https://www.cococart.co/jobsHomepage: https://www.cococart.co
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full-timeremote
"
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
Love learning and crushing your goals?
Fivetran is looking for a Territory Manager (Israel) that enjoys SaaS sales, and can picture themselves working in a fast-paced startup environment. If you have an entrepreneurial spirit, love working in a collaborative team, are ambitious and hard-working we want to hear from you!
REPORTING:
This position is an Inidual Contributor and reports to the UK Sales Manager.
AS THE TERRITORY MANAGER FOR ISRAEL AT FIVETRAN YOU WILL:
* Travel to Israel regularly to expand the market awareness (at least once per quarter).
* Lead virtual, and in-person Software Demonstrations of Fivetran's data integration ELT product, and help prospects throughout the entirety of the sales cycle.* Work full sales cycles both pre & post sale, keeping your book of business.* Work all industries & segments from SMB to Enterprise.* You will qualify, discover, and follow-up on existing pipeline of opportunities.* Expertly handle C-Level and multi-stakeholder negotiations. * Benefit from Fivetran's healthy lead funnel, but also generate 30% - 40% of your funnel.* Communicate about your pipeline forecasts and team-up with sales management on strategies for quota attainment, and over-attainment.* Communicate cross-functionally with our support, development team, and external partners for assistance with closing deals.THE IDEAL ACCOUNT EXECUTIVE WILL HAVE:
* Experience in a SaaS Sales, quota-carrying sales role, ideally in business intelligence, analytics, or data.
* Experience in Business Development - crucial for success as an AE at Fivetran.* Experience in both New Business and Account Management* Fluency in the following languages: English (& Hebrew preferably) * A verifiable track record of hitting/exceeding targets for revenue attainment* A persistent and positive attitude toward the role, following up with prospects, and tracking their progress to close.* Experience managing all aspects of the sales process - product demonstrations, objection handling, using Salesforce,, generating quotes, negotiating contracts, and closing business.* Possesses the right balance of self-confidence and humility to lead as an inidual contributor.* Great listener & observer, with excellent written and spoken communication skills.* Customer-centric and passionate about how customers can gain value and insight from data.* Able to convey technical principles in a very consultative and conversational way.* Able to help consult stakeholders at all levels on the quickly changing data landscape. * Attending customer events to build prospecting pool will be required and willingness to travel across EMEA (when travel is safe to do so again).* Willingness and ability to travel as necessaryBENEFITS:
* Market Competitive OTE, Accelerators, and uncapped commissions
* Dental, and Health Insurance Benefits* Equity in early-stage, Series D ScaleUp* Sales training onboarding week in remotely at our Fivetran Wins Academy to set you up for success in your role. * A healthy work culture with excellent sales training, learning and management. * Learning a tremendous amount about SaaS sales, and the data space* President's club trips for top performers* Team building events throughout the year.NEXT STEPS:
If you are interested in learning more Apply Now!
We will get in touch for an initial call to give you a deeper understanding or the role and to learn more about the interview process at Fivetran.
This is a full time role based in either the United Kingdom or Ireland.
* Check out our culture page to get an insight into life at Fivetran: https://fivetran.com/culture* Please research, and read about the happy customers we help at: https://fivetran.com/blog
We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.
To learn more about our candidate privacy policy, you can read our statement here.
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"
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the Role:
Fivetran is building data pipelines to power the modern data stack for thousands of companies. The Alliances team is instrumental to the growth at Fivetran and how we as a company as a whole go to market. As a Field Alliances Manager you will be responsible for the joint sales and opportunity plays with our partners and creates continuity, alignment and motion for both Fivetran sellers and our partner sellers, leading the charge in growing our footprint with the destinations in the Modern Data Stack. You will be responsible for driving growth and fostering relationships with the AWS, GCP, Azure, Snowflake, and Databricks teams. You will align the Fivetran Sales, Product, Marketing, and Alliances teams with our focus partners by driving top of funnel co-marketing and coordinating the Fivetran field sales team to drive revenue alongside our partners.
What You’ll Do:
* Manage the day to day tactical relationship for our core strategic tech partners, like Snowflake, Google, Databricks, and AWS
* Identify opportunities where we can engage & plan co-sell engagements between Fivetran reps and partner sales reps* Be inquisitive on each call to uncover opportunities to deepen our partnerships and drive referrals/more co-sells* Create more strategic opportunities for Fivetran to participate and increase strategic alignment between partner organisation & partner owners at Fivetran* You will connect the dots between Fivetran sales and our partner sales teams to ensure the Fivetran sales team is solution selling with our partners and delivering an awesome customer experience* You will closely align with the Strategic Technology Alliances Managers to help leverage all co-sell opportunities to produce strategic high leverage opportunities for the organisation.Skills We’re Looking For:
* Ability and passion for developing, establishing and closing strategic partnerships/accounts and working closely with sales teams in competitive environments
* Calm under pressure. You love when the bar is set high and look forward to going above and beyond. You are not easily rattled* You can work in a fast-paced environment. You’re able to keep up with a highly motivated team, a market that is growing extremely fast* You are extremely organised. You are able to juggle lots of things at once while not letting anything drop* You are enthusiastic. Exhibit passion and excitement over work. Have a can-do attitude* You have a sales mentality. You are a hunter who understands sales and working with a sales engineNice-to-haves (optional):
*
Experience managing Alliance Partnerships\*
Experience in the Snowflake, AWS, Azure, Databricks or GCP Ecosystems\*
Past relevant sales/account management experience\*
Salesforce.com experience\*
Partner Marketing experience.\Perks and Benefits:
* 100% paid Medical, Dental, Vision and Basic Life Insurance. Benefits begin on your first day!
* Option of Health Savings Account (HSA) or Flexible Savings Account (FSA)* Generous paid time off (PTO) plus paid sick time, holidays, parental leave, and volunteer days off* Monthly cell phone stipend* Work-from-home equipment reimbursement for your home office setup!* Professional development and training opportunities* Company virtual happy hours, free food, and fun team building activities* Pet Insurance -- and yes, you can bring your well-behaved fur babies to work* Commuter benefits to help with transit and parking costs* Employee Assistance Program (EAP)* Referral Bonuses* Stock equity -- every employee is granted stock options when they walk in the door * Annual Camp Fivetran trip that brings together every employee from around the world.We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.
To learn more about our candidate privacy policy, you can read our statement here.
",
"
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
Solution Architecture sits at the intersection of technical expertise and business experience. Holistic consultative approaches drive customer value generation. Reporting to the Manager of Solution Architecture, this technical expert will be instrumental in ensuring customers continue to add value with their data and in turn grow usage within our existing customer base through opportunity discovery and execution of Fivetran’s continuous adoption framework. Solution Architects will also work to improve customer experiences that start in the sales cycle and extend through all post-sales functions including Customer Success and Support.
This technical expert will ensure delivery of technical success across the full customer journey including establishing the technical win in coordination with sales engineering, building flawless customer onboarding experiences, customer care, ongoing engagement, consumption growth, and net revenue retention. This technical expert will act as an internal advocate for customers and bring the voice of the customer into the rest of the organization to share perspectives leading to an increase in meaningful outcomes and increasing business value to our customers.
In addition to the requisite passion, skills, and experience, this technical expert will have a consistent track record in leveraging their expertise through others, enhancing the knowledge and skill level of colleagues and building and executing mid to long term data strategies within multiple customer environments.
Customer Success at Fivetran isn’t about by-the-numbers ‘check-ins’ with customers - our regular customer conversations are informed by a deep empathy with our customers’ business needs, and a data-driven understanding of their current product usage. Solution Architects will get the customer and product exposure to continue to develop into a subject matter expert in the fast-growing data and analytics space. As a Solution Architect you will work with some of our largest customers ensuring they are best leveraging Fivetran to power their data needs.
As a Solution Architect at Fivetran you will consistently deliver the following:
* Manage, track and ensure successful initial onboarding for new customers and significant ongoing customer projects bringing in new connectors.
* Leverage and codify their knowledge increasing knowledge of Customer Success team* Identify and convert opportunities for enhancement, usage growth and enablement for customers, partners and colleagues through proactive conversationsYour Superpowers:
* Leading Others :
Cultivate Great Experiences: For customers, employees, and partners
Establish Focus: on increasing value, removing obstacles and enhancing knowledge
Master Motivator: Emphatically optimistic, leads by example, communicates with clarity and consistency, and continuously delivers opportunities for team members.
**Enable Others: ** Leverage knowledge and experience to raise others knowledge and ability to apply it to erse situations and problems
* Achieving Results:
**Initiative: ** Seeing a problem to be solved and solving it or raising issues with proposed plans, methods or solutions.
**Foster Innovation: ** with customers, partners and colleagues. Innovative approaches and ideas to meet goals and objectives
Thoroughness: completeness of proposals, plans and communications
Mindset: Must be confident, flexible and credible.
* Communication:
**Persuade/Influence: ** Lead others to the right place, build credibility and use it to support and drive customers, partners and colleagues to the best outcomes
**Succinct: ** present material in the simplest form possible for quick understanding enabling fast decisions and analysis
**Targeted: ** explaining complex topics at the appropriate level of detail and vocabulary as necessary for the audience
* Industry Expertise:
Market: High or expert level knowledge of the modern data stack. You also hold unique perspectives on how to architect and utilize MDS to generate value with customers
**Domain: ** Consulting, demos, enablement, Customer Success, Support - a holistic view of taking a customer from day 0 throughout their customer lifecycle. Specific industry domain knowledge in marketing, sales, supply chain, usage analytics
Technology: Must have experience with one or more within each of the following groups
* Modern cloud platforms; AWS, Azure, Google Cloud Platform - certification preferred, architect level knowledge required
* Working with modern SaaS app API’s such as Salesforce, Marketo, Zendesk and clear understanding of varying data formats (json, xml, delimited, log, etc…)* Highly proficient in one or more standard databases; MySQL, MSSQL, Oracle, PostGres, etc…* Troubleshooting using log search systems; splunk, sumo cloudwatch etc...Perks of working with us:
* Dental, and Health Insurance Benefits
* Life Insurance and Income protection and Retirement savings plan* Equity in early-stage, Series D Scale-up * A healthy work culture with excellent opportunities for professional and personal development. * Working from home equipment stipend* Family Leave Program* Company happy hours and virtual Team building events * Social/ Wellness/ Volunteer activitiesPlease note, this post will allow you to register your interest in working for Fivetran. We will be in contact with you when an active position is being recruited.
We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.
To learn more about our candidate privacy policy, you can read our statement here.
",
"
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
The Solution Architect Team at Fivetran
It’s an exciting time here at Fivetran. We have grown our revenue, customer base and team very substantially over the past several years. We continue to grow fast and are rapidly growing our Customer Success teams; Customer Support, Account Management, Sales Engineering and starting up a brand new department - Solution Architect Team
At Fivetran, we want to enable our customers to make data backed decisions company wide by delivering ready to query data quickly and reliably into their cloud data warehouses. We work with companies from around the world to help them better understand their customers and products, and develop a truly data-driven culture.
To support our growth, we’re in the process of building out our Customer Success function with a mission to retain, activate, upsell and delight our customers. This is one of the most exciting, strategic and quickly evolving teams at Fivetran.
We’re looking for a Senior Solution Architect recruit to join our Customer Success team and own a portfolio of high-profile customer relationships from day one. This role could be a great fit if you have experience in Technical Account Management, Solutions Engineering or Technical Customer Success for a software product and experience in the modern data stack. We are still interested to hear from you if you have a different background that you think would make you a great fit.
The ideal candidate lives in the Pacific or Mountain time zone.
The Opportunity
At Fivetran we see Customer Success as a key growth function of the business, with Solution Architects helping drive a technical perspective helping us be more holistic with our customers. We don’t see Customer Success merely as a retention function but as a key to exceeding our ambitious Net Revenue Retention targets, driving adoption across our customers’ organizations.
On a day to day basis, you will completely own a portfolio of strategic accounts and provide ad hoc assistance to smaller accounts. These accounts will be across multiple verticals and located across North, Central and South America. You will own the customer relationship from a technical perspective, from onboarding through to continued adoption and usage. From initial activation, you will help our customers translate complex business needs into data driven solution designs on top of, working alongside our Sales Engineers and Account Managers as new opportunities arise.. You will work collaboratively with stakeholders at your accounts to map and realize the value they want to derive from our platform, driving wider institutional adoption of Fivetran as you go. You will serve as the internal voice of your customers and become a go to technical resource internally and externally.
In addition to working directly with and on behalf of customers, Senior Solution Architects will be looked to for raising the technical knowledge level of many different internal roles. As a highly proficient practitioner in the data engineering and analysis domain, Senior Solution Architect’s become the top practitioners and authority on use of Fivetran within a complex modern data stack and be a voice of the customer cross departmentally to our product and marketing teams.
As a Lead Solution Architect at Fivetran, you will:
* Actively serving as a technical advisor to a portfolio of assigned accounts including major consumer, prosumer and B2B brands.
* Working on new customer onboarding to map their business needs and design solutions tailored to their use cases and needs.* Collaborate with customers in a highly strategic manner to develop their success roadmap for the first 12 months of Fivetran adoption and beyond.* Develop collaboratively with our Sales Engineers, Support Engineers and Account Managers the technical artifacts that support organisational success of usage of Fivetran* Proactively identifying opportunities for upsell and account expansion and ensuring where this requires wider implementation of our product that this is technically and commercially sound.* Share your domain experience and create playbooks, knowledge assets and semi-formal training for various internal technical roles.* Identify product feedback from customers, spotting trends and surfacing to help shape product roadmap* Act as a coach and mentor to junior team membersWhat you'll bring to the table:
* Experience helping grow a team of technologists, including coaching and mentoring junior team members, creating thought leading content, and collaborating to drive toward goals you help define.
* You are a highly experienced technologist with unique views and perspectives on the value of technology in general and data more specifically, you educate those around you* You work well with other organizations within your company, driving successful delivery of cross-departmental initiatives* Data is your thing. A solid understanding of the data space - cloud infrastructure, database technologies, visualisation tools and other enabling technologies* You understand people. Deeply emotionally intelligent, you can quickly read a room of stakeholders and adopt your delivery style and content quickly* Confidence is key. Previous experience with a complex software product, ideally designing solutions and gathering requirements, you are comfortable communicating with technical and business subject matter experts* Business challenge? Let me help. A passion for working at the intersection of technology and business problems - this role is always about delivering business impact for our customers through data* You CAN see the needle in the haystack. As a trusted advisor to our clients you will be pivotal in spotting new opportunities where Fivetran could add even more value to our customers.* Experience and acumen in multiple areas of modern technology and the modern data stack. This includes SQL expertise, knowledge of cloud data warehouses, cloud provider services (AWS, Google, Azure), ETL/ELT tools, data modeling/engineering, data science/machine learning, api consumption, scripting (python preferred), general networking knowledge and cloud SaaS applications (Zendesk, Salesforce, Marketo, etc…).Perks and Benefits:
* 100% paid Medical, Dental, Vision and Basic Life Insurance. Benefits begin on your first day!
* Option of Health Savings Account (HSA) or Flexible Savings Account (FSA)* Generous paid time off (PTO) plus paid sick time, holidays, parental leave, and volunteer days off* 401k match program* Eligible donation match program* Monthly cell phone stipend* Work-from-home equipment reimbursement for your home office setup!* Professional development and training opportunities* Company virtual happy hours, free food, and fun team building activities* Commuter benefits to help with transit and parking costs* Employee Assistance Program (EAP)* Referral Bonuses* Stock equity -- every employee is granted stock options when they walk in the door * Annual Camp Fivetran trip that brings together every employee from around the worldWe’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.
To learn more about our candidate privacy policy, you can read our statement here.
",
"
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
The Solution Architect Team at Fivetran
It’s an exciting time here at Fivetran. We have grown our revenue, customer base and team very substantially over the past several years. We continue to grow fast and are rapidly growing our Customer Success teams; Customer Support, Account Management, Sales Engineering and starting up a brand new department - Solution Architect Team
At Fivetran, we want to enable our customers to make data backed decisions company wide by delivering ready to query data quickly and reliably into their cloud data warehouses. We work with companies from around the world to help them better understand their customers and products, and develop a truly data-driven culture.
To support our growth, we’re in the process of building out our Customer Success function with a mission to retain, activate, upsell and delight our customers. This is one of the most exciting, strategic and quickly evolving teams at Fivetran.
We’re looking for a Senior Solution Architect recruit to join our Customer Success team and own a portfolio of high-profile customer relationships from day one. This role could be a great fit if you have experience in Technical Account Management, Solutions Engineering or Technical Customer Success for a software product and experience in the modern data stack. We are still interested to hear from you if you have a different background that you think would make you a great fit.
The ideal candidate lives in the Pacific or Mountain time zone.
The Opportunity
At Fivetran we see Customer Success as a key growth function of the business, with Solution Architects helping drive a technical perspective helping us be more holistic with our customers. We don’t see Customer Success merely as a retention function but as a key to exceeding our ambitious Net Revenue Retention targets, driving adoption across our customers’ organizations.
On a day to day basis, you will completely own a portfolio of strategic accounts and provide ad hoc assistance to smaller accounts. These accounts will be across multiple verticals and located across North, Central and South America. You will own the customer relationship from a technical perspective, from onboarding through to continued adoption and usage. From initial activation, you will help our customers translate complex business needs into data driven solution designs on top of, working alongside our Sales Engineers and Account Managers as new opportunities arise.. You will work collaboratively with stakeholders at your accounts to map and realize the value they want to derive from our platform, driving wider institutional adoption of Fivetran as you go. You will serve as the internal voice of your customers and become a go to technical resource internally and externally.
In addition to working directly with and on behalf of customers, Senior Solution Architects will be looked to for raising the technical knowledge level of many different internal roles. As a highly proficient practitioner in the data engineering and analysis domain, Senior Solution Architect’s become the top practitioners and authority on use of Fivetran within a complex modern data stack and be a voice of the customer cross departmentally to our product and marketing teams.
As a Lead Solution Architect at Fivetran, you will:
* Actively serving as a technical advisor to a portfolio of assigned accounts including major consumer, prosumer and B2B brands.
* Working on new customer onboarding to map their business needs and design solutions tailored to their use cases and needs.* Collaborate with customers in a highly strategic manner to develop their success roadmap for the first 12 months of Fivetran adoption and beyond.* Develop collaboratively with our Sales Engineers, Support Engineers and Account Managers the technical artifacts that support organisational success of usage of Fivetran* Proactively identifying opportunities for upsell and account expansion and ensuring where this requires wider implementation of our product that this is technically and commercially sound.* Share your domain experience and create playbooks, knowledge assets and semi-formal training for various internal technical roles.* Identify product feedback from customers, spotting trends and surfacing to help shape product roadmap* Act as a coach and mentor to junior team membersWhat you'll bring to the table:
* Experience helping grow a team of technologists, including coaching and mentoring junior team members, creating thought leading content, and collaborating to drive toward goals you help define.
* You are a highly experienced technologist with unique views and perspectives on the value of technology in general and data more specifically, you educate those around you* You work well with other organizations within your company, driving successful delivery of cross-departmental initiatives* Data is your thing. A solid understanding of the data space - cloud infrastructure, database technologies, visualisation tools and other enabling technologies* You understand people. Deeply emotionally intelligent, you can quickly read a room of stakeholders and adopt your delivery style and content quickly* Confidence is key. Previous experience with a complex software product, ideally designing solutions and gathering requirements, you are comfortable communicating with technical and business subject matter experts* Business challenge? Let me help. A passion for working at the intersection of technology and business problems - this role is always about delivering business impact for our customers through data* You CAN see the needle in the haystack. As a trusted advisor to our clients you will be pivotal in spotting new opportunities where Fivetran could add even more value to our customers.* Experience and acumen in multiple areas of modern technology and the modern data stack. This includes SQL expertise, knowledge of cloud data warehouses, cloud provider services (AWS, Google, Azure), ETL/ELT tools, data modeling/engineering, data science/machine learning, api consumption, scripting (python preferred), general networking knowledge and cloud SaaS applications (Zendesk, Salesforce, Marketo, etc…).Perks and Benefits:
* 100% paid Medical, Dental, Vision and Basic Life Insurance. Benefits begin on your first day!
* Option of Health Savings Account (HSA) or Flexible Savings Account (FSA)* Generous paid time off (PTO) plus paid sick time, holidays, parental leave, and volunteer days off* 401k match program* Eligible donation match program* Monthly cell phone stipend* Work-from-home equipment reimbursement for your home office setup!* Professional development and training opportunities* Company virtual happy hours, free food, and fun team building activities* Commuter benefits to help with transit and parking costs* Employee Assistance Program (EAP)* Referral Bonuses* Stock equity -- every employee is granted stock options when they walk in the door * Annual Camp Fivetran trip that brings together every employee from around the worldWe’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.
To learn more about our candidate privacy policy, you can read our statement here.
",
"
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the Role
Solution Architect sits at the intersection of technical expertise and business experience. Holistic consultative approaches drive customer value generation. This technical subject matter expert will be instrumental in ensuring customers continue to add value with their data and in turn grow usage within our existing customer base through opportunity discovery and execution of Fivetran’s continuous adoption framework. Solution Architects will also work to improve customer experiences that start in the sales cycle and extend through all post-sales functions including Account Management and Support.
This technical leader will ensure their and colleague teams have the capacity, capability, and motivation to deliver Solution Architect across the full customer journey including establishing the technical win in coordination with sales engineering, building flawless customer onboarding experiences, customer care, ongoing engagement, consumption growth, and net revenue retention. This technical expert will act as an internal advocate for customers and bring the voice of the customer into the rest of the organization to share perspectives leading to an increase in meaningful outcomes and increasing business value to our customers.
Customer Success at Fivetran isn’t about by-the-numbers ‘check-ins’ with customers - our regular customer conversations are informed by a deep empathy with our customers’ business needs, and a data-driven understanding of their current product usage. Solution Architects will get the customer and product exposure to continue to develop into a subject matter expert in the fast-growing data and analytics space. As a Solution Architect you will work with some of our largest customers ensuring they are best leveraging Fivetran to power their data needs.
As a Senior Solution Architect at Fivetran you will consistently deliver the following:
Leading Others :
* Cultivate Great Experiences : For customers, employees, and partners
* Establish Focus: on increasing value, removing obstacles and enhancing knowledge* Enable Others: Leverage knowledge and experience to raise others knowledge and ability to apply it to erse situations and problemsAchieving Results:
* Initiative: Seeing a problem to be solved and solving it or raising issues with proposed plans, methods or solutions.
* Thoroughness: completeness of proposals, plans and communications* Mindset : Must be confident, flexible and credible.Communication:
* Persuade/Influence: Lead others to the right place, build credibility and use it to support and drive customers, partners and colleagues to the best outcomes
* Succinct: present material in the simplest form possible for quick understanding enabling fast decisions and analysis* **Targeted: ** explaining complex topics at the appropriate level of detail and vocabulary as necessary for the audienceIndustry Expertise :
* Domain : data engineering, demos, enablement, Customer Success, Support - a holistic view of taking a customer from day 0 throughout their customer lifecycle. Specific industry domain knowledge in one of marketing, sales, supply chain, usage analytics, finance
What you bring to the table:
* 3-7 years of experience, with some combination of:
* Technical experience as a database administrator, backend engineer, or IT services within an enterprise or tech startup* Experience successfully demonstrating and articulating the value of Business Intelligence and Analytics tools as well as the Modern Data Stack (or modern data architectures)* Proficiency in SQL programming* Ability to influence technical audiences in their language, and influence business audiences by translating complex technology concepts* Passion for data and analytics, a philosophy of using technology to help solve business problems* Keen analytical and problem solving skills.Perks and Benefits:
* 100% paid Medical, Dental, Vision and Basic Life Insurance. Benefits begin on your first day!
* Option of Health Savings Account (HSA) or Flexible Savings Account (FSA)* Generous paid time off (PTO) plus paid sick time, holidays, parental leave, and volunteer days off* 401k match program* Eligible donation match program* Monthly cell phone stipend* Work-from-home equipment reimbursement for your home office setup!* Professional development and training opportunities* Company virtual happy hours, free food, and fun team building activities* Commuter benefits to help with transit and parking costs* Employee Assistance Program (EAP)* Referral Bonuses* Stock equity -- every employee is granted stock options when they walk in the door * Annual Camp Fivetran trip that brings together every employee from around the worldWe’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.
To learn more about our candidate privacy policy, you can read our statement here.
",
full-timeremote
"
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the Role:
Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a Senior Product Marketer to build out our Enterprise brand.
Product Marketing at Fivetran is responsible for customer and market insights to drive product messaging and positioning, go-to-market strategies, while influencing demand generation campaigns to drive product growth. Up market, we’re heavily focused on a range of customers from database architects to Head of Analytics to CDOs and CISO. The role partners closely with product, sales, design, communications, partners and analytics. You will be familiar with the customer lifecycle from acquisition to expansion to shape product interest, evaluation, purchase, and growth. Key programs include supporting launches, partnering with product to execute growth programs with integrated campaigns, sales enablement, as well as collaborating with AR and PR teams.
We are looking for a creative and collaborative product marketer leader to join our fast-growing team. You will be supporting our Enterprise Product Marketing function, focusing on data security and governance product launches, developing and maintain personas, competitive intelligence, messaging, and overarching stories that win the Enterprise customer.
This is a full-time position based out of our Denver or Oakland office or Remote location.
Technologies You’ll Use:
Height, Google Drive, Looker, Heap, Canva, Salesforce, Slab
What You’ll Do:
* Work with the Fivetran Product Management team to develop and execute on go-to-market launches designed to attract the Enterprise segment
* Contribute knowledge and insights to the competitive landscape and create sales collateral and enablement that speaks to our core value proposition for Enterprise customers* Research and contribute to our internal teams on our core Enterprise personas (e.g., Data Architects, and Database Architects) and understand the enterprise buying journey* Participate in webinars & thought leadership on data security and governance supporting demand gen and customer marketing * Work with Product Managers to translate complex data protection ideas and best practices into customer-facing collateral including data sheets, pitch decks, blogs, setup documentation, and more* Become a go-to resource internally for information on our Enterprise segment and with a good understanding of our product and value differentiators * Work with others across the company to create engaging content for marketing campaigns associated with webinars, events, website updates, and customer communications.* Engage partner teams at a strategic messaging level to drive high impact solutions for co-marketing and joint partner launchesSkills We’re Looking For:
* Experience working with Enterprise teams and customers: Whether it’s been enabling teams, crafting messaging for sales pitches, or being a former member of a sales team, it’s important that we understand how to best support our GTM counterparts. Familiarity with the complexity of enterprise sales cycles and how product marketing can play a role in accelerating deals.
* In-person, virtual, and written communication prowess. You will be working with users, product managers, sales and marketing at Fivetran across the world. You have deep empathy for users and are able to adapt how you communicate to reach and engage your audience regardless of medium. You excel at verbal and written communication, knowing how to repurpose marketing material into different mediums while ensuring consistency in messaging & value proposition.* Hungry & ready to e in. Fivetran is moving, growing, and changing quickly, it is an environment you embrace. You will be adaptable as you are exposed to a lot of different projects and are excited to roll up your sleeves and get stuff done. * Highly-organized with a project management track record. You’ll be coordinating projects and workstreams across many different teams, responsible for collecting and maintaining customer materials and research. You will help us up-level not only the quality of work we produce but the amount and accessibility of it.Nice to have
Familiarity with data security/governance. You are well versed in the data space and have an understanding of data security or governance, or have worked for a company or in a specific role to these - i.e. cybersecurity.
Perks and Benefits:
* 100% paid Medical, Dental, Vision and Basic Life Insurance. Benefits begin on your first day!
* Option of Health Savings Account (HSA) or Flexible Savings Account (FSA)* Generous paid time off (PTO) plus paid sick time, holidays, parental leave, and volunteer days off* 401k match program* Eligible donation match program* Monthly cell phone stipend* Work-from-home equipment reimbursement for your home office setup!* Professional development and training opportunities* Company virtual happy hours, free food, and fun team building activities* Commuter benefits to help with transit and parking costs* Employee Assistance Program (EAP)* Referral Bonuses* Stock equity -- every employee is granted stock options when they walk in the door * Annual Camp Fivetran trip that brings together every employee from around the worldWe’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.
To learn more about our candidate privacy policy, you can read our statement here.
",
full-timeremote
"
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
Our Mission:
We are on a mission to empower teams and iniduals with accurate, highly usable data quickly and reliably. Our products are low-configuration by design, and everything we do is aimed at helping our customers avoid the unnecessary complexity found in our industry. We are looking for bright and empathetic iniduals to come help shape the future of data-backed decision-making. Fivetran is on a mission to be an integral part of the Modern Data Stack, and our latest 100MM funding round is helping us do just that!
Design at Fivetran
The Brand Design team lays the foundations that help Fivetran accelerate. We do this by creating, evolving, and maintaining Fivetran’s high-quality, versatile, and forward-looking visual identity design system. We sweat the details. We make it seem effortless.
Brand Designers at Fivetran demonstrate a passion for great design and for expanding, evolving, defining, and documenting flexible design systems that achieve bar-raising quality and consistency for the brand at scale. The ideal candidate excels across a variety of styles, crisply articulates design decisions, and has strong experience designing for websites and design systems.
About the Role
* Concept & create designs for a variety of brand initiatives including continue to evolve our brand, brand campaigns, performance marketing, social, video, web, and much more.
* Be part of the brand team to work toward a cohesive Fivetran brand to the world across all touchpoints, and with the utmost attention to craft and detail. This includes illustrative, typographic, and design compositional craft, and some motion graphics.* Collaborate with marketing leaders and other Brand Design team members in shaping the evolution of Fivetran brand, voice, and strategy as our company and offerings evolve.* Be a source of inspiration for the brand team and set the bar for what exceptional craft looks likeWhat you’ll do:
* Evolve, expand, and maintain the design direction of the Fivetran brand in partnership with leadership and others on the Brand Design team.
* Lead break-through brand expressions and campaign systems.* Design stunning and effective landing pages and microsites. * Collaborate with designers, researchers, product managers, and marketers.* Help shape the strategic vision and goals for the Brand Design team.* Inspire, create and sustain a culture of excellence by mentoring designers and partners in best practices, design processes, and ideation.What you’ll need:
* Relevant design or art direction experience for technical and product-driven companies
* A proven track record and a strong portfolio featuring examples of websites, landing pages, and digital campaigns.* A strong strategic acumen for building brands in a fast-paced environment* You are a systems-thinker and excel at extrapolating and extending shared patterns and behaviors* Are persuasive and humble in explaining your work, process, and decisions and crave feedback to help you design at your best* Love working with other designers to help them learn and grow—and have them help you learn and growPerks and Benefits:
* 100% paid Medical, Dental, Vision and Basic Life Insurance. Benefits begin on your first day!
* Option of Health Savings Account (HSA) or Flexible Savings Account (FSA)* Generous paid time off (PTO) plus paid sick time, holidays, parental leave, and volunteer days off* 401k match program* Eligible donation match program* Monthly cell phone stipend* Work-from-home equipment reimbursement for your home office setup!* Professional development and training opportunities* Company virtual happy hours and fun team building activities* Commuter benefits to help with transit and parking costs#LI-223068371
We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.
To learn more about our candidate privacy policy, you can read our statement here.
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full-timeremote
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From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
Our Mission:
We are on a mission to empower teams and iniduals with accurate, highly usable data quickly and reliably. Our products are low-configuration by design, and everything we do is aimed at helping our customers avoid the unnecessary complexity found in our industry. We are looking for bright and empathetic iniduals to come help shape the future of data-backed decision-making. Fivetran is on a mission to be an integral part of the Modern Data Stack, and our latest 100MM funding round is helping us do just that!
Design at Fivetran
The Brand Design team lays the foundations that help Fivetran accelerate. We do this by creating, evolving, and maintaining Fivetran’s high-quality, versatile, and forward-looking visual identity design system. We sweat the details. We make it seem effortless.
Brand Designers at Fivetran demonstrate a passion for great design and for expanding, evolving, defining, and documenting flexible design systems that achieve bar-raising quality and consistency for the brand at scale. The ideal candidate excels across a variety of styles, crisply articulates design decisions, and has strong experience designing for websites and design systems.
About the Role
* Concept & create designs for a variety of brand initiatives including continue to evolve our brand, brand campaigns, performance marketing, social, video, web, and much more.
* Be part of the brand team to work toward a cohesive Fivetran brand to the world across all touchpoints, and with the utmost attention to craft and detail. This includes illustrative, typographic, and design compositional craft, and some motion graphics.* Collaborate with marketing leaders and other Brand Design team members in shaping the evolution of Fivetran brand, voice, and strategy as our company and offerings evolve.* Be a source of inspiration for the brand team and set the bar for what exceptional craft looks likeWhat you’ll do:
* Evolve, expand, and maintain the design direction of the Fivetran brand in partnership with leadership and others on the Brand Design team.
* Lead break-through brand expressions and campaign systems.* Design stunning and effective landing pages and microsites. * Collaborate with designers, researchers, product managers, and marketers.* Help shape the strategic vision and goals for the Brand Design team.* Inspire, create and sustain a culture of excellence by mentoring designers and partners in best practices, design processes, and ideation.What you’ll need:
* Relevant design or art direction experience for technical and product-driven companies
* A proven track record and a strong portfolio featuring examples of websites, landing pages, and digital campaigns.* A strong strategic acumen for building brands in a fast-paced environment* You are a systems-thinker and excel at extrapolating and extending shared patterns and behaviors* Are persuasive and humble in explaining your work, process, and decisions and crave feedback to help you design at your best* Love working with other designers to help them learn and grow—and have them help you learn and growPerks and Benefits:
* 100% paid Medical, Dental, Vision and Basic Life Insurance. Benefits begin on your first day!
* Option of Health Savings Account (HSA) or Flexible Savings Account (FSA)* Generous paid time off (PTO) plus paid sick time, holidays, parental leave, and volunteer days off* 401k match program* Eligible donation match program* Monthly cell phone stipend* Work-from-home equipment reimbursement for your home office setup!* Professional development and training opportunities* Company virtual happy hours and fun team building activities* Commuter benefits to help with transit and parking costsWe’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.
To learn more about our candidate privacy policy, you can read our statement here.
",
"
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
Overview
Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a Regional Customer Support Manager for our North America enterprise business.
The role is responsible for achieving key performance indicators, mentoring, developing staff, and streamlining processes and procedures related to the successful operation of a erse technical support team in a global technical support environment. The candidate will also play a key role in the transformation of the overall customer experience for the products.
This is a full-time remote position.
What You'll Do
* Lead a team of erse Technical Support Engineers and Product Support Experts supporting the Fivetran Enterprise Product and be responsible for driving day-to-day 24x7x365 support operations.
* Building the necessary knowledge, skills, and capabilities for front line support teams to execute the business strategies and maintaining the highest level of customer service.* Drive change both in culture and organization to achieve the business objectives- OKR’s while simultaneously building the team morale and enthusiasm for the vision.* Ensure responsiveness - Resolve problems quickly, ensure root causes are addressed and problems do not recur, ensure customers are satisfied with timing and quality of solutions offered.* Develop and execute on strategy for continuous improvement of our Support Team SLAs.* Develop and drive implementation of repeatable, scalable, and efficient technical support processes that are aligned with customer needs and product support commitments.* Collaborate with Sales, Engineering leaders and teams to resolve customer incidents/problem Tickets and provide trending data to the Product Owners.* Demonstrate a high level of credibility, integrity, and trust with a focus on excellent customer service, supportive workplace interactions, and a professional work ethic.What You'll Bring
* A deep understanding and appreciation of the value of building the customer experience throughout the delivery process
* Experience in Relational Database’s and Data Replication strategies and solutions* Demonstrated experience in transforming teams through process improvement, performance management, realignment and hiring to achieve higher performance levels* Knowledge and curiosity of emerging technologies that may become relevant to building future products* Excellent communication skills written, oral, and interpersonalPerks and Benefits
* 100% paid Medical, Dental, Vision and Basic Life Insurance. Benefits begin on your first day!
* Option of Health Savings Account (HSA) or Flexible Savings Account (FSA)* Generous paid time off (PTO) plus paid sick time, holidays, parental leave, and volunteer days off* 401k match program* Eligible donation match program* Monthly cell phone stipend* Work-from-home equipment reimbursement for your home office setup!* Professional development and training opportunities* Company virtual happy hours, free food, and fun team building activities* Commuter benefits to help with transit and parking costs* Employee Assistance Program (EAP)* Referral Bonuses* Stock equity -- every employee is granted stock options when they walk in the door * Annual Camp Fivetran trip that brings together every employee from around the worldWe’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.
To learn more about our candidate privacy policy, you can read our statement here.
",
"
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
Fivetran aims to make access to data as simple and reliable as electricity. As a product manager for our open source data models, you will work with engineering and our solutions analytics team to build and launch the most valuable data models to make the lives of data analysts much easier. The initial focus is on dbt packages transforming data from Fivetran connectors to supercharge complex analytics. Your vision, execution, and collaboration towards business-critical goals creates successful products that make analysts more productive and look like superheroes to their teams.
As Product Manager, Solution Analytics at Fivetran, you will:
* Manage a portfolio of pre-built, open source data models (dbt packages) and contribute to strategic decisions on growing and improving that portfolio, including optimizing revenue
* Learn what questions analysts are trying to answer, decide what data models they need and design great data models to drive analytical success* Oversee quality assurance of the data models and ensure we prioritize the fixes* Collaborate with solutions analytics and systems integration partners to identify and build the most valuable data models* Work directly with engineering teams to improve the customer experience of adopting our data models* Your guiding metric will be the adoption of and engagement with Fivetran’s prebuilt dbt packagesWhat you bring to the table:
* Great data design excites you!
* Familiarity with data modeling concepts and best practices* Proven track record of shipping data products that deliver measurable results.* Proven ability to develop deep customer empathy and articulate customer problems.* Demonstrated experience using data and analytical abilities to help solve problems and make decisions.* Demonstrated ability to effectively collaborate with a talented team of engineers and analysts.* High technical and analytical acumen.* Advanced experience with SQL.Nice-to-haves:
* Experience in product management or product ownership
* Experience as a data analyst, data engineer, data scientist, or software engineer* Experience with dbt for data transformation* Familiarity with leading user research discussions* History of working in a high-growth companyPerks and Benefits:
* 100% paid Medical, Dental, Vision and Basic Life Insurance. Benefits begin on your first day!
* Option of Health Savings Account (HSA) or Flexible Savings Account (FSA)* Generous paid time off (PTO) plus paid sick time, holidays, parental leave, and volunteer days off* 401k match program* Eligible donation match program* Monthly cell phone stipend* Work-from-home equipment reimbursement for your home office setup!* Professional development and training opportunities* Company virtual happy hours, free food, and fun team building activities* Commuter benefits to help with transit and parking costs* Employee Assistance Program (EAP)* Referral Bonuses* Stock equity -- every employee is granted stock options when they walk in the door * Annual Camp Fivetran trip that brings together every employee from around the worldWe’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.
To learn more about our candidate privacy policy, you can read our statement here.
",
full-timeremote
"
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
Overview
Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for an IT Help Desk Support inidual to support our entire organization and be onsite in our new Oakland office. You’ll make sure employees have the hardware, access, and support they need. You’ll help ensure Fivetran remains a high-security company by participating in security initiatives, audits, and lifecycle management. This is a full-time position based out of our Oakland office.
Technologies: Okta, Google Workspace, Slack, JAMF, VMWare WorkspaceOne, Height, Slab, Crowdstrike
What You’ll Do
* Work with the global IT team on initiatives to serve the entire organization
* Support employee lifecycle management* Maintain IT hardware inventory and coordinate with vendors* Set up and provide support for Google Meet conferencing systems* Provide Tier 1 support for Apple hardware issues, macOS, G Suite, and OktaWhat You'll Bring
* You are a people person! You will be working with all Fivetran employees - they need to feel comfortable reaching out to you with IT-related issues
* General knowledge of security best practices* Experience in any of the following platforms: VMWare Workspace One, JAMF, Google Workspace, and/or Okta* Confidence in learning new technologies and platforms quickly* Are organized and self-motivatedPerks and Benefits
* 100% paid Medical, Dental, Vision and Basic Life Insurance. Benefits begin on your first day!
* Option of Health Savings Account (HSA) or Flexible Savings Account (FSA)* Generous paid time off (PTO) plus paid sick time, holidays, parental leave, and volunteer days off* 401k match program* Eligible donation match program* Monthly cell phone stipend* Work-from-home equipment reimbursement for your home office setup!* Professional development and training opportunities* Company virtual happy hours, free food, and fun team building activities* Commuter benefits to help with transit and parking costs* Employee Assistance Program (EAP)* Referral Bonuses* Stock equity -- every employee is granted stock options when they walk in the door * Annual Camp Fivetran trip that brings together every employee from around the world#LI-LC1
We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.
To learn more about our candidate privacy policy, you can read our statement here.
",
"
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
As our growth product manager of customer acquisition at Fivetran, you will help drive quick, iterative success in improving adoption of Fivetran’s data pipelines by solving user friction within customer onboarding and in the partner ecosystem. You'll work closely with product people and partners across our partner ecosystem to develop and iterate on experiences to help people discover, understand, use and love Fivetran. You’ll be the product expert when it comes to our customer onboarding and partnerships strategies who collaborates across the company to meet key (measurable) objectives strategically and effectively.
Your responsibilities:
* Build and manage the growth product roadmap for onboarding; set quarterly goals and track deliverables and results
* Manage trial conversion rate optimization for onboarding experiences within our core product and our partner integrations including ideation, planning, testing, optimization, and reporting.* Prioritize major initiatives to increase leads from across the modern data stack ecosystem and evangelize the success or learnings from these initiatives* Perform in-depth data analysis to identify and propose high-impact testing opportunities* Collaborate closely with design, analytics, engineering, and business leads to accomplish these goalsWhat you bring to the table:
* Experience working with partners and speak the language of collaboration with technical and non-technical folks
* An optimization mindset based in data* Technically conversant and able to collaborate easily with designers and engineers* Highly collaborative cross-functionally and within product organization* Strong attention to detail* Ability to balance multiple projects and deadlines and drive urgency within the organization and with partners* Strong analytical skills* Ability to analyze user data and extract business requirements from multiple stakeholders and transform them into usable and elegant product specifications* Proven track record running successful, high ROI initiatives* Context for working in B2B SaaS product organizationsNice-to-haves (optional):
* Basic SQL scripting - we’ve got lots of data and being able to pull your own makes you better
* Familiarity with A/B testing methodology, technology, and frameworks* Financial analysis skillsPerks and Benefits:
* 100% paid Medical, Dental, Vision and Basic Life Insurance. Benefits begin on your first day!
* Option of Health Savings Account (HSA) or Flexible Savings Account (FSA)* Generous paid time off (PTO) plus paid sick time, holidays, parental leave, and volunteer days off* 401k match program* Eligible donation match program* Monthly cell phone stipend* Work-from-home equipment reimbursement for your home office setup!* Professional development and training opportunities* Company virtual happy hours and fun team building activities* Commuter benefits to help with transit and parking costsWe’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.
To learn more about our candidate privacy policy, you can read our statement here.
",
Updated almost 4 years ago
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