Your potential has a place here with TTEC's award-winning employment experience. As a Healthcare Customer Service Representative working remotely in North Carolina, you'll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! What You'll be Doing Do you have a passion for helping others? Whether it's getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues What You Bring to the Role 6 months or more of customer service experience Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) High school diploma or equivalent Computer experience High speed internet (> 15 mbps) While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets) Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base wage range of $16 to $17 per hour plus performance bonus opportunities And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives. Visit for more information. A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through inidualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a erse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know ersity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Werde Partner der hey contact heroes und arbeite flexibel in spannenden Inbound-Projekten!

Du bist Freelancer mit Erfahrung im Kundenservice und möchtest Teil eines dynamischen Netzwerks werden? Wir suchen engagierte Partner innerhalb der EU, die uns in unseren Inbound-Kundenservice-Projekten unterstützen.

Aufgaben

Was dich erwartet:

• Vielfältige Projekte: Mitarbeit in innovativen Kundenservice-Projekten für spannende Auftraggeber.
• Flexibilität: Du arbeitest von deinem Standort aus – alles, was du brauchst, ist ein abgeschlossener Arbeitsplatz und eine stabile Internetverbindung.
• Eigenverantwortung: Als Freelancer bist du flexibel in deiner Zeiteinteilung und entscheidest selbst, wie du deinen Arbeitstag gestaltest.

Deine Aufgaben:

• Inbound-Kommunikation: Telefonische und schriftliche Bearbeitung von Anfragen – immer mit dem Fokus auf exzellenten Kundenservice.
• Lösungsorientiertes Arbeiten: Du beantwortest Kundenfragen, löst Probleme und sorgst für eine positive Kundenerfahrung.Professioneller Support: Du bist die erste Anlaufstelle für Kunden und arbeitest eng mit unseren internen Teams zusammen.

Qualifikation

Das bringst du mit:

• Standort: Du lebst im EU-Ausland oder hast vor demnächst auszuwandern?
• Erfahrung im Kundenservice: Du hast bereits als Agent oder in einer ähnlichen Rolle gearbeitet.
• Sprachkenntnisse: Du sprichst und schreibst Deutsch auf dem Niveau C1 oder C2 – klar, fehlerfrei und kundenorientiert.
• Kommunikationsstärke: Freundliches Auftreten, lösungsorientiertes Arbeiten und sichere Ausdrucksweise in Wort und Schrift.
• Technische Grundkenntnisse: Du bist sicher im Umgang mit gängigen Tools und Systemen, wie CRM- oder Ticketing-Systemen.Freelancer-Status: Du bist offiziell als Freelancer registriert und kannst innerhalb der EU arbeiten.

Benefits

Warum mit uns arbeiten?

• Partnerschaft auf Augenhöhe: Wir bieten dir spannende Projekte und eine langfristige Zusammenarbeit.
• Faire Vergütung: Transparent und an den Umfang deines Einsatzes angepasst.
• Unterstützung: Du bist Teil eines motivierten Netzwerks, das dir mit Rat und Tat zur Seite steht.Vielfalt: Bei uns erwarten dich abwechslungsreiche Projekte aus unterschiedlichen Branchen.

Interesse?

Dann melde dich bei uns! Sende uns eine kurze Beschreibung deiner Erfahrungen im Kundenservice und deine Kontaktdaten. Wir freuen uns, dich kennenzulernen und dich als Partner in unser Team aufzunehmen!

Let’s make customer service a shared success – gemeinsam mit den hey contact heroes!

Your potential has a place here with TTEC's award-winning employment experience. As a Bilingual Healthcare Customer Service Representative - Laotian-English working remotely in California, you'll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! What You'll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues What You Bring to the Role Bilingual in English and Laotian 6 months or more of customer services experience High school diploma or equivalent Recognize, apply and explain your product or service knowledge Computer experience High speed internet connection (>25mbps). What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base wage starting at $21.65 plus performance bonus opportunities And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives. Visit for more information. A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through inidualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to a Team Lead. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a erse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know ersity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Your potential has a place here with TTEC's award-winning employment experience. As a Bilingual Healthcare Customer Service Representative - Spanish-English working remotely in California, you'll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! What You'll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues What You Bring to the Role Bilingual in English and Spanish 6 months or more of customer services experience High school diploma or equivalent Recognize, apply and explain your product or service knowledge Computer experience High speed internet connection (>25mbps). What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base wage starting at $18.15 plus performance bonus opportunities And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives. Visit for more information. A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through inidualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to a Team Lead. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a erse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know ersity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Job Title: Remote Benefits Customer Service Representative Pay: $16.50 an hr Bi-weekly $17.25 an hr for Bilingual Candidates (English and Spanish) Job Type: Remote in Buffalo, NY (MUST BE LOCAL TO BUFFALO, NY) Shift Options: After 30 days Bilingual Pay Rate bumped to 18.75 After 30 days Regular Pay Rate bumped to 18.00 No weekend shifts - ever! Work Monday through Friday only. During peak season: Full-time (40 hours/week) with potential overtime. During off-peak: Hours may vary between 32-40/week, based on client needs. Must be flexible to work shifts between 7:00 AM - 8:00 PM, with occasional extended hours up to 10:00 or 11:00 PM for short periods. West Coast roles may require availability from 5:30 AM - 8:00 PM. Remote Benefits Customer Service Representative Overview: Remote Benefit Customer Service Representative (Local Candidates Only) positions available in your area! Please apply now! Join our team as a Benefit Customer Service Representative and play a key role in helping members navigate their healthcare and pension plans with confidence. This is a meaningful opportunity to provide exceptional service and make a difference in people's lives every day. What You'll Do: Guide members through benefits enrollment and assist with updates to health and/or pension plans. Deliver personalized support via phone, email, and webchat - we prioritize quality over speed. Start on a single client account, and over time, be cross-trained to support multiple clients. Use empathy, professionalism, and clear communication to handle a variety of member concerns, including those that may be sensitive or complex. Interpret plan documents and explain them in simple, easy-to-understand language. Handle confidential information responsibly in line with HIPAA and data privacy standards. Remote Benefits Customer Service Representative Qualifications: Important Note: This is a remote position; however, you must be local to the area. You'll need to visit the office on Day 1 to pick up equipment, and occasionally attend in-person meetings or special projects. What We're Looking For: High school diploma or GED required. Customer service or call center experience is a plus, but not required - we'll train the right person! Strong communication and problem-solving skills. Ability to adapt your service approach to meet a variety of personalities and communication styles. Tech-savvy with basic computer proficiency. Remote Benefits Customer Service Representative Benefits: Benefits are available to full-time employees after 90 days of employment and include health, optical, dental, life, and short-term disability insurance. A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates. Bilingual Candidates Encouraged to Apply: We're especially looking for fluent Spanish or French speakers - earn $0.75/hour extra for bilingual proficiency! How to Apply: If you are interested in this position, please apply OR submit your resume to: Saw Hlaing

Job Title: Remote Benefits Customer Service Representative Pay: $16.50 - $17.25 an hr Bi-weekly Job Type: Remote in Pittsburgh, PA (MUST BE LOCAL TO PITTSBURGH, PA) Shift Options: Pay Rate Increased to 18.00 after 30 days for Non Bilingual Pay Rate Increased to 18.75 after 30 days for Bilingual No weekend shifts - ever! Work Monday through Friday only. During peak season: Full-time (40 hours/week) with potential overtime. During off-peak: Hours may vary between 32-40/week, based on client needs. Must be flexible to work shifts between 7:00 AM - 8:00 PM, with occasional extended hours up to 10:00 or 11:00 PM for short periods. West Coast roles may require availability from 5:30 AM - 8:00 PM. Remote Benefits Customer Service Representative Overview: Remote Benefit Customer Service Representative (Local Candidates Only) positions available in your area! Please apply now! Join our team as a Benefit Customer Service Representative and play a key role in helping members navigate their healthcare and pension plans with confidence. This is a meaningful opportunity to provide exceptional service and make a difference in people's lives every day. What You'll Do: Guide members through benefits enrollment and assist with updates to health and/or pension plans. Deliver personalized support via phone, email, and webchat - we prioritize quality over speed. Start on a single client account, and over time, be cross-trained to support multiple clients. Use empathy, professionalism, and clear communication to handle a variety of member concerns, including those that may be sensitive or complex. Interpret plan documents and explain them in simple, easy-to-understand language. Handle confidential information responsibly in line with HIPAA and data privacy standards. Remote Benefits Customer Service Representative Qualifications: Important Note: This is a remote position; however, you must be local to the area. You'll need to visit the office on Day 1 to pick up equipment, and occasionally attend in-person meetings or special projects. What We're Looking For: High school diploma or GED required. Customer service or call center experience is a plus, but not required - we'll train the right person! Strong communication and problem-solving skills. Ability to adapt your service approach to meet a variety of personalities and communication styles. Tech-savvy with basic computer proficiency. Remote Benefits Customer Service Representative Benefits: Benefits are available to full-time employees after 90 days of employment and include health, optical, dental, life, and short-term disability insurance. A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates. Bilingual Candidates Encouraged to Apply: We're especially looking for fluent Spanish or French speakers - earn $0.75/hour extra for bilingual proficiency! How to Apply: If you are interested in this position, please apply OR submit your resume to: Saw Hlaing

Remote Call Center Agent positions - multiple positions and no experience needed. Will train. Must be bilingual in English and Spanish. Join our growing team! Does the following describe you? Personable, determined, and driven to make a difference. Do you have the following requirements/experience? Great attitude Friendly Basic Computer skills Customer service experience a plus but not required High school diploma/GED Computer/headset Features of interest: Long term contract/opportunity Remote 40 hours a week / different shifts available warm calling/appointment scheduling Express culture & environment: We help people in our community find work every day. Since Express Employment Professionals is in the business of helping good people find good jobs, we'll teach the right person about the interviewing and placement process with our paid training program. If you are looking for a professional environment that offers room for growth, additional career and professional development training, and access to the best resources available, you should work for Express. If you are ready for your next adventure, contact us today! Email or call (484)-

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Job Title: Spanish Bilingual Customer Service Representative

We are looking to hire a talented Spanish Bilingual Customer Service Representative - to join our passionate team at VXI Global Solutions.

Are you curious, motivated, and forward-thinking? At VXI Global Solutions, you'll have the opportunity to work on some of the most challenging and relevant financial services and technology issues. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and, above all, fun.

About Us

At VXI Global Solutions, we're a passionate team dedicated to tackling some of the most challenging financial services and technology issues. We foster an open, collaborative, entrepreneurial, and fun work environment where ersity and innovation thrive. Every customer interaction is an opportunity to delight, engage, and inspire.

What You Will Do

As a Spanish Bilingual Customer Service Representative, you will take Inbound calls from existing customers, addressing inquiries about the program and troubleshooting issues with their online portal. We provide exceptional Customer Service through inbound phone calls daily, focusing on first-call resolution. Hands-on training is provided, with ongoing refreshers as processes and procedures change.

• Serve as the primary contact for customers via inbound phone support in Spanish and English.
• Troubleshoots customer problems, identifies the root cause of the problem and uses tools and resources appropriately to determine a resolution
• Meets standards of the job, such as quality standards, adherence to schedule and average handle time
• May provide guidance and mentoring to less experienced associates
• Perform other related duties as assigned.

What You Bring

• High school diploma or GED required.
• Minimum 6 months of customer service experience.
• Ability to navigate multiple screens and multitask efficiently.
• Excellent communication skills.
• Willingness to learn and receive feedback.
• Proficiency with computers, including Microsoft Office Suite.
• Ability to adapt to new technologies quickly.
• Typing speed of 25 WPM with 95%+ accuracy.
• Comfortable appearing on live video calls in a distraction-free workspace.
• Ability to work independently and collaboratively in a team environment.

Work with us, and you'll enjoy the following

• $16.50/hour plus $1.00 language premium.
• Full-time, 40-hour workweek schedule.
• 100% paid training with ongoing refreshers.
• Optional medical, dental, vision, and life insurance benefits (effective after one full calendar month).
• Referral program: Earn $20 per paycheck for every referral hired, with no cap!
• Discounted cell phone plan via T-Mobile: $25/month for unlimited talk, text, and data. Up to 5 lines available.
• Opportunities for professional growth and advancement.
• The convenience and benefits of 100% remote work-save time, money, and reduce environmental impact.

What Remote Life With VXI Requires

• Internet access via cable or fiber provider.
• Minimum upload speed: 5 Mbps.
• Minimum download speed: 10 Mbps.
• Ethernet connection to internet source required.
• Dedicated, secure office space with no visible monitors to outsiders.
• Quiet environment where customer conversations cannot be overheard.

Important Notice

This position is open to California residents only.

Equal Opportunity Employer

VXI Global Solutions is committed to ersity and inclusion. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected status as defined by law. Hiring decisions are based solely on qualifications, merit, and business needs.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Join Our Remote Customer Service Team (Up to $19/hour - No Degree Needed)

Do you enjoy helping others and have a knack for problem-solving?

We're seeking motivated iniduals to join our growing team of remote customer service representatives. In this role, you'll provide exceptional customer support to a variety of clients, ensuring a positive experience for each interaction.

Here's what you'll do:

• Assist customers with inquiries and concerns.
• Resolve issues efficiently and professionally.
• Communicate clearly and effectively in writing and verbally.
• Maintain a positive and helpful demeanor.

You'll be a great fit if you have:

• A strong desire to provide excellent customer service.
• Excellent communication and interpersonal skills.
• The ability to prioritize tasks and work independently.
• Proficiency in using computers and navigating multiple software programs.

The Perks:

Work from anywhere: Enjoy the flexibility of a remote work environment. Flexible schedule: Create a schedule that fits your needs. Competitive pay: Earn up to $19 per hour. Opportunity for growth: Develop valuable customer service skills. Ready to take the next step?

Additional Information:

No prior experience or degree required. A quiet workspace and reliable internet connection are essential. Must pass a background check.

We are an equal opportunity employer and value ersity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#ZR

Muck Rack is hiring a remote Customer Success Manager, Mid-Market. This is a full-time position that can be done remotely anywhere in the United States.

Muck Rack - The new standard in public relations software.

Intake Specialist (Client Service - Sales)

Heard and Smith, LLP was founded on the principles of compassion, humility and the relentless desire to pursue financial assistance for our clients. Our law firm has been helping the disabled for over 30 years and has a proven record. Do you have a heart for those in need? We are seeking iniduals with excellent customer relations, strong work ethic, and a true desire to help others. Being part of the Heard and Smith team is more than a job; each day provides you with opportunities to change someone's life!

• Fast-paced, professional environment;
• Fulfilling, challenging, and rewarding;
• Great team environment;
• Paid Holidays, Accrued Paid Time Off (FT only);
• Great Medical Benefits Package (FT only);
• Wellness Program (FT only);
• Competitive Salary $14.50-$16.50 per hour DOE
• 401k with Annual Employer Profit-Sharing contributions(historically 5% annual salary - employee contributions not required!)

As the Intake Specialist you are the first point of contact for potential clients who are seeking Social Security Disability (SSD) and/or Social Security Income (SSI) assistance. In a call center environment, you will guide potential clients through a screening process (triage) to determine eligibility for SSD/SSI and if eligible, invite them to become a client. You will assist clients in the completion of initial applications as well as addendums and updates for submission to the Social Security Administration.

In this role you will:

• Build the initial client relationship and confidence in our firm with every prospective client interaction
• Take 150 - 200 calls per day in a professional inbound/outbound call center environment
• Sign up 4 new cases per day to the firm
• Be expected to meet occupancy and adherence goals
• Be expected to maintain a minimum call quality score of 90%
• Consistently build the client relationship and confidence in our firm with every client interaction while proactively contacting clients to ensure the relationship is maintained
• Solve problems and maintain confidentiality
• Keep updated records and detailed documentation of client interactions, concerns, and complaints in a paperless database system
• Use good judgment to discern what issues may be urgent and need a manager's or director's attention immediately

To be successful as an Intake Specialist you will need:

• High School Diploma; Degree preferred; or equivalent combination
• Call center and customer service experience
• Strong people skills
• Excellent telephone, communication, and active listening skills
• Ability to meet performance standards whether in office or working remotely from home
• Knowledge in computer technology and the Internet (MS Office, Outlook). Including the ability to learn new programs easily
• Minimum 40 WPM typing speed
• Multi-tasking skills and the ability to work well under pressure
• Detail oriented
• Excellent spelling and grammar
• Problem analysis and problem-solving
• Self-motivated, self-disciplined, able to work with little supervision
• Reliability and dependability
• Ability to work in fast paced environment
• Ability to work in a confidential environment always maintaining client confidentiality
• Has professional manner and high energy level, exhibits a positive attitude
• Strong organizational skills
• Good time management skills
• Accepts new ideas and challenges and is highly motivated
• Ability to work well with others as a team
• Ability to work remotely from home as needed per business needs (see remote requirements)
• Sales experience a plus
• Fluent Spanish a plus

Minimum Requirements for a Remote Home Office Intake Specialist:

• Computer with up-to-date operating system (No Macs, Chromebooks, Tablets)
• Camera - internal to computer or external
• Fast internet connection (20MB+)
• Wired Ethernet cable Internet connection in your home office
• Land line telephone or good cell phone signal in home office
• Quiet, private home office with no distractions during business hours
• Reside in Texas

PI17d3e0a22c76-3268

Die hey contact heroes stehen für echte Innovationen im Kundenservice! Wir haben uns auf die Bereitstellung erstklassiger Kundenservice-Lösungen spezialisiert hat. Mit über 500 Agent/innen sind wir in mittlerweiel 17 Ländern rund um die Uhr und rund um den Globus im Einsatz.

Wir sind stolz darauf, eine Plattform zu schaffen, das von Teamarbeit, Kreativität und kontinuierlicher Weiterentwicklung geprägt ist. Werde Teil unserer Community und helfen Sie uns dabei, die Zukunft des Kundenservice zu gestalten!"

Wir sind stets auf der Suche nach talentierten und kreativen Köpfen, die Lust haben, an spannenden Projekten mitzuwirken. Bei uns erwartet dich ein dynamisches Arbeitsumfeld, spannende Projekte, eine Zusammenarbeit auf Augenhöhe und die Möglichkeit, deine Fähigkeiten weiterzuentwickeln.

Und der Erfolg gibt uns recht, wir wachsen weiter und suchen fast 100 weitere EU-Freelancer (m/w/d) um uns im Inbound-Kundenservice für einen Auftraggeber aus dem Segment Telekommunikation (Mobilfunk) zu unterstützen.

Aufgaben

Deine Mission:

• Annahme und möglichst fallabschließende Bearbeitung eingehender Anrufe,
• Professionelle und serviceorientierte Kommunikation mit den Kunden,
• Erfassung und Dokumentation der Kundenanliegen im CRM-System,
• Sicherstellung einer hohen Servicequalität und Kundenzufriedenheit.

Qualifikation

Dein Profil:

• Du erfüllst die Vorraussetzung als Freelancer zu arbeiten,
• Du verfügst über erste Erfahrungen im Kundenservice,
• Dein Arbeits-/Wohnort liegt in der EU (außerhalb Deutschland) oder Du wanderst demnächst aus
• Du hast sehr gute Deutschkenntnisse (C1/C2 nachweisbar),
• Eigenständige Arbeitsweise und hohe Zuverlässigkeit,
• Du hast einen sicheren Arbeitsplatz, der für Dritte nicht einsehbar und/oder zugänglich ist,
• Du verfügst über einen Schreibtisch, einen Bürostuhl, und die erforderliche Hardware (PC, zwei Monitore, Maus/Tastatur, Webcam, Headset),
• Du hast eine stabile Internetverbindung mit mindestens 50 Mbit/s (per Kabel).

Benefits

Unser Angebot:

• Einen fairen Vertrag und eine angemessene Vergütung deiner Freelancer-Leistung,
• Die Perspektive einer langfristigen Partnerschaft,
• Eine Zusammenarbeit auf (echter) Augenhöhe,
• Eine umfangreiche und persönliche Einarbeitung.

Klingt gut? Dann freuen wir uns auf deine Nachricht!

HR/Payroll Software Customer Support Specialist

Location: Remote / Home Office

About Us

Blue Bison Software Ltd. is a leading provider of innovative HR and payroll solutions across Bermuda and the Caribbean. Our technology helps businesses streamline HR and payroll processes, while our dedicated team delivers exceptional client service. We are passionate about helping our clients succeed, and we foster a culture that values expertise, collaboration, and growth.

Position Overview

We are looking for a motivated and detail-oriented HR/Payroll Software Customer Support Specialist to join our team. In this client-facing role, you will be the first point of contact for support inquiries—helping clients resolve issues, maximize their use of our software, and ensure a seamless experience.

If you enjoy problem-solving, have a strong understanding of payroll processes, and take pride in delivering excellent customer service, we’d love to hear from you.

Key Responsibilities

• Provide technical and functional support for clients using our HR/payroll software.

• Troubleshoot and resolve issues related to payroll, employee records, and reporting.

• Educate clients on system features, updates, and best practices.

• Collaborate with internal teams (development, QA, etc.) to escalate and resolve complex cases.

• Maintain accurate and detailed records of client interactions and solutions.

• Assist with implementations, including data migration and client onboarding.

• Stay informed on payroll legislation, HR industry trends, and product updates.

Required Skills & Qualifications

• 1–3 years of proven experience in HR/payroll software support.

• Strong knowledge of payroll processes, compliance, and regulations.

• Excellent troubleshooting and problem-solving skills.

• Clear and professional communication skills, both verbal and written.

• Ability to manage multiple cases with accuracy and efficiency.

• A team player with a customer-first mindset.

Preferred Qualifications

• Professional certification in HR/payroll (e.g., CPP, SHRM-CP).

• Experience with Blue Bison or similar HR/payroll platforms (ADP, Workday, PeopleSoft, HR Plus, BambooHR, etc.).

What We Offer

• Competitive hourly compensation.

• Opportunities for professional growth and career advancement.

• A supportive, inclusive, and collaborative workplace culture.

• Ongoing training to keep your skills sharp and up to date with the latest HR/payroll technology.

Close is hiring a remote Customer Success Manager. This is a full-time position that can be done remotely anywhere in the United States.

Close - Our goal: double the productivity of every sales rep.

Intake Specialist (Client Service - Sales)

Heard and Smith, LLP was founded on the principles of compassion, humility and the relentless desire to pursue financial assistance for our clients. Our law firm has been helping the disabled for over 30 years and has a proven record. Do you have a heart for those in need? We are seeking iniduals with excellent customer relations, strong work ethic, and a true desire to help others. Being part of the Heard and Smith team is more than a job; each day provides you with opportunities to change someone's life!

• Fast-paced, professional environment;
• Fulfilling, challenging, and rewarding;
• Great team environment;
• Paid Holidays, Accrued Paid Time Off (FT only);
• Great Medical Benefits Package (FT only);
• Wellness Program (FT only);
• Competitive Salary $14.50-$16.50 per hour DOE
• 401k with Annual Employer Profit-Sharing contributions(historically 5% annual salary - employee contributions not required!)

As the Intake Specialist you are the first point of contact for potential clients who are seeking Social Security Disability (SSD) and/or Social Security Income (SSI) assistance. In a call center environment, you will guide potential clients through a screening process (triage) to determine eligibility for SSD/SSI and if eligible, invite them to become a client. You will assist clients in the completion of initial applications as well as addendums and updates for submission to the Social Security Administration.

In this role you will:

• Build the initial client relationship and confidence in our firm with every prospective client interaction
• Take 150 - 200 calls per day in a professional inbound/outbound call center environment
• Sign up 4 new cases per day to the firm
• Be expected to meet occupancy and adherence goals
• Be expected to maintain a minimum call quality score of 90%
• Consistently build the client relationship and confidence in our firm with every client interaction while proactively contacting clients to ensure the relationship is maintained
• Solve problems and maintain confidentiality
• Keep updated records and detailed documentation of client interactions, concerns, and complaints in a paperless database system
• Use good judgment to discern what issues may be urgent and need a manager's or director's attention immediately

To be successful as an Intake Specialist you will need:

• High School Diploma; Degree preferred; or equivalent combination
• Call center and customer service experience
• Strong people skills
• Excellent telephone, communication, and active listening skills
• Ability to meet performance standards whether in office or working remotely from home
• Knowledge in computer technology and the Internet (MS Office, Outlook). Including the ability to learn new programs easily
• Minimum 40 WPM typing speed
• Multi-tasking skills and the ability to work well under pressure
• Detail oriented
• Excellent spelling and grammar
• Problem analysis and problem-solving
• Self-motivated, self-disciplined, able to work with little supervision
• Reliability and dependability
• Ability to work in fast paced environment
• Ability to work in a confidential environment always maintaining client confidentiality
• Has professional manner and high energy level, exhibits a positive attitude
• Strong organizational skills
• Good time management skills
• Accepts new ideas and challenges and is highly motivated
• Ability to work well with others as a team
• Ability to work remotely from home as needed per business needs (see remote requirements)
• Sales experience a plus
• Fluent Spanish a plus

Minimum Requirements for a Remote Home Office Intake Specialist:

• Computer with up-to-date operating system (No Macs, Chromebooks, Tablets)
• Camera - internal to computer or external
• Fast internet connection (20MB+)
• Wired Ethernet cable Internet connection in your home office
• Land line telephone or good cell phone signal in home office
• Quiet, private home office with no distractions during business hours
• Reside in Texas

PI5128d1a88b79-3268

Equipment Finance Canada is a national brokerage helping businesses across the country finance trucks, trailers, and heavy equipment. As we continue to grow, we're looking for a proactive, organized, and reliable Administrative Assistant to support our daily operations and expanding client base.

This is a part-time position starting in-office. Once fully trained and confident in your role, you’ll have the flexibility to transition into a hybrid work environment.

As a key point of contact for many of our clients, you'll assist with deal intake, client communication, and file coordination. You’ll play an essential role in keeping operations running smoothly. Performance-based bonuses and commissions are available for high-performing team members.

Key Responsibilities

• Answer incoming calls and direct them to the appropriate team member
• Respond to client inquiries and emails in a timely and professional manner
• Input financing applications into our CRM system
• Prepare and organize deal summaries and submission notes
• Maintain accurate digital records and client documentation
• Follow up with clients for any missing documents or information
• Liaise with vendors, lenders, and trucking companies as needed
• Provide general administrative support to brokers and internal team members

Qualifications

• Minimum 2 years of experience in an administrative, customer service, or office support role
• Confident communicator, both on the phone and in writing
• Fluent in English (spoken and written)
• Comfortable using digital tools like Google Workspace, Microsoft Office, and CRM systems
• Strong organizational skills with attention to detail
• Able to manage multiple priorities with minimal supervision
• Friendly, professional, and self-motivated
• Eagerness to learn and grow within a fast-paced environment

Applications received by email or phone call will not be accepted. Please apply only by the following form: https://forms.gle/ARZM4qiqeiCiVBdr7

Deel is hiring a remote Customer Success Manager I | French Speaking. This is a full-time position that can be done remotely anywhere in EMEA.

Deel - Payroll and Compliance for International Teams.

Die hey contact heroes stehen für echte Innovationen im Kundenservice! Wir haben uns auf die Bereitstellung erstklassiger Kundenservice-Lösungen spezialisiert hat. Mit über 500 Agent/innen sind wir in mittlerweiel 17 Ländern rund um die Uhr und rund um den Globus im Einsatz.

Wir sind stolz darauf, eine Plattform zu schaffen, das von Teamarbeit, Kreativität und kontinuierlicher Weiterentwicklung geprägt ist. Werde Teil unserer Community und helfen Sie uns dabei, die Zukunft des Kundenservice zu gestalten!"

Wir sind stets auf der Suche nach talentierten und kreativen Köpfen, die Lust haben, an spannenden Projekten mitzuwirken. Bei uns erwartet dich ein dynamisches Arbeitsumfeld, spannende Projekte, eine Zusammenarbeit auf Augenhöhe und die Möglichkeit, deine Fähigkeiten weiterzuentwickeln.

Und der Erfolg gibt uns recht, wir wachsen weiter und suchen fast 100 weitere EU-Freelancer (m/w/d) um uns im Inbound-Kundenservice für einen Auftraggeber aus dem Segment Telekommunikation (Mobilfunk) zu unterstützen.

Aufgaben

Deine Mission:

• Annahme und möglichst fallabschließende Bearbeitung eingehender Anrufe,
• Professionelle und serviceorientierte Kommunikation mit den Kunden,
• Erfassung und Dokumentation der Kundenanliegen im CRM-System,
• Sicherstellung einer hohen Servicequalität und Kundenzufriedenheit.

Qualifikation

Dein Profil:

• Du erfüllst die Vorraussetzung als Freelancer zu arbeiten,
• Du verfügst über erste Erfahrungen im Kundenservice,
• Dein Arbeits-/Wohnort liegt in der EU (außerhalb Deutschland) oder Du wanderst demnächst aus
• Du hast sehr gute Deutschkenntnisse (C1/C2 nachweisbar),
• Eigenständige Arbeitsweise und hohe Zuverlässigkeit,
• Du hast einen sicheren Arbeitsplatz, der für Dritte nicht einsehbar und/oder zugänglich ist,
• Du verfügst über einen Schreibtisch, einen Bürostuhl, und die erforderliche Hardware (PC, zwei Monitore, Maus/Tastatur, Webcam, Headset),
• Du hast eine stabile Internetverbindung mit mindestens 50 Mbit/s (per Kabel).

Benefits

Unser Angebot:

• Einen fairen Vertrag und eine angemessene Vergütung deiner Freelancer-Leistung,
• Die Perspektive einer langfristigen Partnerschaft,
• Eine Zusammenarbeit auf (echter) Augenhöhe,
• Eine umfangreiche und persönliche Einarbeitung.

Klingt gut? Dann freuen wir uns auf deine Nachricht!

Die hey contact heroes stehen für echte Innovationen im Kundenservice! Wir haben uns auf die Bereitstellung erstklassiger Kundenservice-Lösungen spezialisiert hat. Mit über 500 Agent/innen sind wir in mittlerweiel 17 Ländern rund um die Uhr und rund um den Globus im Einsatz.

Wir sind stolz darauf, eine Plattform zu schaffen, das von Teamarbeit, Kreativität und kontinuierlicher Weiterentwicklung geprägt ist. Werde Teil unserer Community und helfen Sie uns dabei, die Zukunft des Kundenservice zu gestalten!"

Wir sind stets auf der Suche nach talentierten und kreativen Köpfen, die Lust haben, an spannenden Projekten mitzuwirken. Bei uns erwartet dich ein dynamisches Arbeitsumfeld, spannende Projekte, eine Zusammenarbeit auf Augenhöhe und die Möglichkeit, deine Fähigkeiten weiterzuentwickeln.

Und der Erfolg gibt uns recht, wir wachsen weiter und suchen rund 100 weitere EU-Freelancer (m/w/d) für neue Inbound-Projekte unserer Auftraggeber.

Aufgaben

Deine Mission:

• Annahme und möglichst fallabschließende Bearbeitung eingehender Anrufe,
• Professionelle und serviceorientierte Kommunikation mit den Kunden,
• Erfassung und Dokumentation der Kundenanliegen im CRM-System,
• Sicherstellung einer hohen Servicequalität und Kundenzufriedenheit.

Qualifikation

Dein Profil:

• Du erfüllst die Vorraussetzung als Freelancer zu arbeiten,
• Du verfügst über mindestens 6 Monate Erfahrung im Kundenservice,
• Dein Arbeits-/Wohnort liegt im EU-Ausland oder Du wanderst bald aus
• Du hast sehr gute Deutschkenntnisse (C1/C2 nachweisbar),
• Eigenständige Arbeitsweise und hohe Zuverlässigkeit,
• Du hast einen Arbeitsplatz der für Dritte nicht einsehbar ist,
• Du verfügst über einen Schreibtisch, einen Bürostuhl, und die erforderliche Hardware (PC, zwei Monitore, Maus/Tastatur, Webcam, Headset),
• Du hast eine stabile Internetverbindung mit mindestens 50 Mbit/s (per Kabel).

Benefits

Unser Angebot:

• Einen fairen Vertrag und eine angemessene Vergütung deiner Freelancer-Leistung,
• Die Perspektive einer langfristigen Partnerschaft,
• Eine Zusammenarbeit auf (echter) Augenhöhe,
• Eine umfangreiche und persönliche Einarbeitung.

Klingt gut? Dann freuen wir uns auf deine Nachricht!

Werde Partner der hey contact heroes und arbeite flexibel in spannenden Inbound-Projekten!

Du bist Freelancer mit Erfahrung im Kundenservice und möchtest Teil eines dynamischen Netzwerks werden? Wir suchen engagierte Partner innerhalb der EU, die uns in unseren Inbound-Kundenservice-Projekten unterstützen.

Aufgaben

Was dich erwartet:

• Vielfältige Projekte: Mitarbeit in innovativen Kundenservice-Projekten für spannende Auftraggeber.
• Flexibilität: Du arbeitest von deinem Standort aus – alles, was du brauchst, ist ein abgeschlossener Arbeitsplatz und eine stabile Internetverbindung.
• Eigenverantwortung: Als Freelancer bist du flexibel in deiner Zeiteinteilung und entscheidest selbst, wie du deinen Arbeitstag gestaltest.

Deine Aufgaben:

• Inbound-Kommunikation: Telefonische und schriftliche Bearbeitung von Anfragen – immer mit dem Fokus auf exzellenten Kundenservice.
• Lösungsorientiertes Arbeiten: Du beantwortest Kundenfragen, löst Probleme und sorgst für eine positive Kundenerfahrung.Professioneller Support: Du bist die erste Anlaufstelle für Kunden und arbeitest eng mit unseren internen Teams zusammen.

Qualifikation

Das bringst du mit:

• Standort: Du lebst im EU-Ausland oder hast vor demnächst auszuwandern?
• Erfahrung im Kundenservice: Du hast bereits als Agent oder in einer ähnlichen Rolle gearbeitet.
• Sprachkenntnisse: Du sprichst und schreibst Deutsch auf dem Niveau C1 oder C2 – klar, fehlerfrei und kundenorientiert.
• Kommunikationsstärke: Freundliches Auftreten, lösungsorientiertes Arbeiten und sichere Ausdrucksweise in Wort und Schrift.
• Technische Grundkenntnisse: Du bist sicher im Umgang mit gängigen Tools und Systemen, wie CRM- oder Ticketing-Systemen.Freelancer-Status: Du bist offiziell als Freelancer registriert und kannst innerhalb der EU arbeiten.

Benefits

Warum mit uns arbeiten?

• Partnerschaft auf Augenhöhe: Wir bieten dir spannende Projekte und eine langfristige Zusammenarbeit.
• Faire Vergütung: Transparent und an den Umfang deines Einsatzes angepasst.
• Unterstützung: Du bist Teil eines motivierten Netzwerks, das dir mit Rat und Tat zur Seite steht.Vielfalt: Bei uns erwarten dich abwechslungsreiche Projekte aus unterschiedlichen Branchen.

Interesse?

Dann melde dich bei uns! Sende uns eine kurze Beschreibung deiner Erfahrungen im Kundenservice und deine Kontaktdaten. Wir freuen uns, dich kennenzulernen und dich als Partner in unser Team aufzunehmen!

Let’s make customer service a shared success – gemeinsam mit den hey contact heroes!

Polymarket is looking to hire an U.S. Customer Support to join their team. This is a full-time position that can be done remotely anywhere in the United States.

Toku is looking to hire a Customer Success Manager – Payroll, Benefits & HR Operations to join their team. This is a full-time position that can be done remotely anywhere in the United States, Mexico, Netherlands, or Brazil.

Customer.io is hiring a remote Contract Customer Success Manager, EMEA. This is a contract position that can be done remotely anywhere in EMEA.

Customer.io - Power automated communication that people like to receive.

Ramp is hiring a remote Lead, Customer Experience. This is a full-time position that can be done remotely anywhere in the United States.

Ramp - Spending made smarter.

UserTesting is hiring a remote Senior Customer Success Manager (Germany). This is a full-time position that can be done remotely anywhere in Germany.

UserTesting - The human insight platform.

vidIQ is hiring a remote Creator/Customer Support Specialist. This is a contract position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

vidIQ - Chrome extension for YouTube video creators.

Udacity is hiring a remote Customer Success Manager. This is a full-time position that can be done remotely anywhere in the United Kingdom.

Udacity - Advance your career with online courses.

Join Our Team Online Sales Representative (Remote)

Everstake is looking to hire a Customer Success Manager to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Job Title: Spanish Bilingual Customer Service Representative

We are looking to hire a talented Spanish Bilingual Customer Service Representative - to join our passionate team at VXI Global Solutions.

Are you curious, motivated, and forward-thinking? At VXI Global Solutions, you'll have the opportunity to work on some of the most challenging and relevant financial services and technology issues. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and, above all, fun.

About Us

At VXI Global Solutions, we're a passionate team dedicated to tackling some of the most challenging financial services and technology issues. We foster an open, collaborative, entrepreneurial, and fun work environment where ersity and innovation thrive. Every customer interaction is an opportunity to delight, engage, and inspire.

What You Will Do

As a Spanish Bilingual Customer Service Representative, you will take Inbound calls from existing customers, addressing inquiries about the program and troubleshooting issues with their online portal. We provide exceptional Customer Service through inbound phone calls daily, focusing on first-call resolution. Hands-on training is provided, with ongoing refreshers as processes and procedures change.

• Serve as the primary contact for customers via inbound phone support in Spanish and English.
• Troubleshoots customer problems, identifies the root cause of the problem and uses tools and resources appropriately to determine a resolution
• Meets standards of the job, such as quality standards, adherence to schedule and average handle time
• May provide guidance and mentoring to less experienced associates
• Perform other related duties as assigned.

What You Bring

• High school diploma or GED required.
• Minimum 6 months of customer service experience.
• Ability to navigate multiple screens and multitask efficiently.
• Excellent communication skills.
• Willingness to learn and receive feedback.
• Proficiency with computers, including Microsoft Office Suite.
• Ability to adapt to new technologies quickly.
• Typing speed of 25 WPM with 95%+ accuracy.
• Comfortable appearing on live video calls in a distraction-free workspace.
• Ability to work independently and collaboratively in a team environment.

Work with us, and you'll enjoy the following

• $16.50/hour plus $1.00 language premium.
• Full-time, 40-hour workweek schedule.
• 100% paid training with ongoing refreshers.
• Optional medical, dental, vision, and life insurance benefits (effective after one full calendar month).
• Referral program: Earn $20 per paycheck for every referral hired, with no cap!
• Discounted cell phone plan via T-Mobile: $25/month for unlimited talk, text, and data. Up to 5 lines available.
• Opportunities for professional growth and advancement.
• The convenience and benefits of 100% remote work-save time, money, and reduce environmental impact.

What Remote Life With VXI Requires

• Internet access via cable or fiber provider.
• Minimum upload speed: 5 Mbps.
• Minimum download speed: 10 Mbps.
• Ethernet connection to internet source required.
• Dedicated, secure office space with no visible monitors to outsiders.
• Quiet environment where customer conversations cannot be overheard.

Important Notice

This position is open to California residents only.

Equal Opportunity Employer

VXI Global Solutions is committed to ersity and inclusion. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected status as defined by law. Hiring decisions are based solely on qualifications, merit, and business needs.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Customer Service and Sales Representative working remotely, you'll be a part of bringing humanity to business. this role, you'll grow your career by connec

Werde Partner der hey contact heroes und arbeite flexibel in spannenden Inbound-Projekten!

Du bist Freelancer mit Erfahrung im Kundenservice und möchtest Teil eines dynamischen Netzwerks werden? Wir suchen engagierte Partner innerhalb der EU, die uns in unseren Inbound-Kundenservice-Projekten unterstützen.

Aufgaben

Was dich erwartet:

• Vielfältige Projekte: Mitarbeit in innovativen Kundenservice-Projekten für spannende Auftraggeber.
• Flexibilität: Du arbeitest von deinem Standort aus – alles, was du brauchst, ist ein abgeschlossener Arbeitsplatz und eine stabile Internetverbindung.
• Eigenverantwortung: Als Freelancer bist du flexibel in deiner Zeiteinteilung und entscheidest selbst, wie du deinen Arbeitstag gestaltest.

Deine Aufgaben:

• Inbound-Kommunikation: Telefonische und schriftliche Bearbeitung von Anfragen – immer mit dem Fokus auf exzellenten Kundenservice.
• Lösungsorientiertes Arbeiten: Du beantwortest Kundenfragen, löst Probleme und sorgst für eine positive Kundenerfahrung.Professioneller Support: Du bist die erste Anlaufstelle für Kunden und arbeitest eng mit unseren internen Teams zusammen.

Qualifikation

Das bringst du mit:

• Standort: Du lebst im EU-Ausland oder hast vor demnächst auszuwandern?
• Erfahrung im Kundenservice: Du hast bereits als Agent oder in einer ähnlichen Rolle gearbeitet.
• Sprachkenntnisse: Du sprichst und schreibst Deutsch auf dem Niveau C1 oder C2 – klar, fehlerfrei und kundenorientiert.
• Kommunikationsstärke: Freundliches Auftreten, lösungsorientiertes Arbeiten und sichere Ausdrucksweise in Wort und Schrift.
• Technische Grundkenntnisse: Du bist sicher im Umgang mit gängigen Tools und Systemen, wie CRM- oder Ticketing-Systemen.Freelancer-Status: Du bist offiziell als Freelancer registriert und kannst innerhalb der EU arbeiten.

Benefits

Warum mit uns arbeiten?

• Partnerschaft auf Augenhöhe: Wir bieten dir spannende Projekte und eine langfristige Zusammenarbeit.
• Faire Vergütung: Transparent und an den Umfang deines Einsatzes angepasst.
• Unterstützung: Du bist Teil eines motivierten Netzwerks, das dir mit Rat und Tat zur Seite steht.Vielfalt: Bei uns erwarten dich abwechslungsreiche Projekte aus unterschiedlichen Branchen.

Interesse?

Dann melde dich bei uns! Sende uns eine kurze Beschreibung deiner Erfahrungen im Kundenservice und deine Kontaktdaten. Wir freuen uns, dich kennenzulernen und dich als Partner in unser Team aufzunehmen!

Let’s make customer service a shared success – gemeinsam mit den hey contact heroes!

Si cumples con los siguientes requisitos esta es la mejor oportunidad para ti:

● Experience with CRM systems (preferably ALL-IN or similar) and lead management.

Sé parte de este gran equipo!

#LI-Onsite

HubSpot's Commerce Hub is seeking a Senior Product Manager to drive the strategy, roadmap and execution for our Billing platform. This role is a cornerstone of our efforts to empower small and medium sized businesses with seamless and integrated financial operations. You'll be at the forefront of our mission to simplify the complex quote-to-cash journey for finance personas.

This is a high-impact, cross-functional role that requires a deep understanding of finance workflows and a passion for solving complex problems with innovative solutions. You'll have the opportunity to leverage the power of AI to reimagine the billing experience and shape the future of financial operations for millions of users.

In this role you’ll get to:

• Create a shared vision and cohesive roadmap for the future of this product area as a critical member of the Product Triad - our system for building product collaboratively and strategically 
• Drive alignment, set goals, build understanding and motivate others, including cross-functional partners across the company
• Guide new product ideas from initial concept all the way through launch
• Understand our customers and their journey through the product by engaging with them directly and often
• Use data to identify opportunities to improve our customers’ experience, devise strategy to execute your ideas, and partner with business stakeholders across HubSpot to make solutions that help our customers grow
• Lead the product strategy for HubSpot's billing engine, focusing on key areas like legal entity, billing policy and schedules, subscription recurring billing, automated invoice generation and accounts receivable.
• Deeply understand the needs, pain points, and "jobs to be done" for finance personas in small and mid sized businesses.
• Drive the product roadmap for recurring subscription and usage based business models while ensuring scalability, accuracy, and reliability.
• Champion the use of AI and other emerging technologies to create intelligent and efficient workflows for our customers.

We are looking for people who have:

• A strong focus on financial technology or B2B SaaS.
• Proven experience building and scaling billing platforms supporting recurring revenue models.
• A deep understanding of finance workflows, including quote-to-cash processes, accounts receivable.
• Exceptional analytical skills and a commitment to data accuracy and integrity.
• Experience launching products successfully to customers
• A multidisciplinary approach to thinking, combining market, business and technical insights to identify opportunities and weigh tradeoffs
• The ability to articulate product vision to a variety of audiences
• A deep respect for the expertise and insights of their collaborators, including engineering, design, UX research, analytics, and others
• A drive to understand customer needs deeply and truly solving for their problems
• Excellent communication, influencing, and interpersonal problem-solving skills
• A passion for growing healthy teams and leaders, cultivating psychological safety, and facilitating tough conversations that help people grow
• A desire to understand how HubSpot products work 
• The ability to make decisions, test assumptions, and iterate - often without perfect information
• Demonstrated ability to adapt in an innovative and fast-paced environment
• An understanding of the competitive software space

As a member of the Product Management org at HubSpot you’ll:

• Join a product-led culture that truly puts the customer first
• Create and advance an ambitious product strategy that’s driven by customer needs, business goals, powerful data, and global market indicators 
• Partner closely with colleagues in UX and Engineering to create a high-value product that’s both powerful and easy to use
• Use your voice, share your perspective, and have a real impact based on your point of view
• Know what will lead to getting promoted, and why, thanks to clear expectations and robust career paths
• Be empowered to show up as your authentic self and choose a work style and location where you can do your best work, whether that’s at home, in an office, or a blend of the two.

Read more about our shared product principles here.

Pay & Benefits

The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Inidual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons.

This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.

Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.

At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.

Annual Cash Compensation Range:

$158,100—$253,000 USD

We know the__confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.

India Applicants: link to HubSpot India's equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. 

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

• HubSpot Careers
• Life at HubSpot on Instagram

By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.

Overview

The primary focus of the Senior Manager, CRM role is to manage AirSculpt’s consumer marketing Email and SMS programs. This includes the technical management of campaign set up and deployment, as well as helping with creative, reporting and strategy. We’re looking for someone who is passionate about customer and prospect communications, diligent about ESP and legal compliance changes, as well as identifying content trends and opportunities. This person should thrive in the fast-paced environment and bring a deep understanding of what performs best across the lifecycle of a customer to drive engagement and conversion across our prospect lead base.

About AirSculpt®

AirSculpt® is a next-generation body contouring treatment designed to optimize both comfort and precision, available exclusively at AirSculpt offices. The minimally invasive procedure removes fat and tightens skin, while sculpting targeted areas of the body, allowing for quick healing with minimal bruising, tighter skin, and precise results. More than 50,000 AirSculpt cases have been performed in AirSculpt’s 30+ premium locations throughout the U.S, Canada and the United Kingdom.

Responsibilities include but are not limited to:

• Help lead the full CRM strategy across email, SMS, and push channels
• Develop segmentation and personalization strategies to deliver targeted messaging
• Build emails (including dynamic content) in SFMC
• Design and optimize automated customer journeys, nurture campaigns, and trigger-based flows (e.g. welcome, abandon cart, win-back)
• Manage CRM calendar and ensure alignment with broader marketing and promotional plans
• Analyze performance KPIs (open rate, CTR, conversions, unsubscribe, sales per send) and optimize accordingly
• Partner with sales to ensure cohesive experiences across all lead touchpoints
• Stay up to date on compliance regulations (CAN-SPAM, TCPA, GDPR) and best practices
• Manage CRM tech stack (e.g. Salesforce Marketing Cloud, SalesForce Sales Cloud, Twilio.)
• Collaborate with the full marketing team on strategy, tactics, campaign themes and promotions to ensure a consistent user experience
• Other tasks as assigned by management

Minimum Job Qualifications:

• 5–7+ years in CRM, email, and/or SMS marketing roles; DTC experience preferred (some experience with lead conversion preferred)
• Proven experience creating and scaling email & SMS programs that drive sales
• Deep understanding of customer lifecycle stages and behavior-based targeting
  Proficiency with CRM tools and analytics platforms
• Exceptional project management and cross-functional collaboration skills
• Strong understanding of deliverability, compliance, and attribution models

Physical Demands

• Must be able to sit or stand intermittently for the duration of a shift (8-12 hours)
• Push/pull/lift up to 25 pounds

Benefits

• Insurance: Competitive choices for health, dental and vision coverage; 1x base salary in life insurance, plus Short-Term and Long-Term Disability
• Retirement Plan: 401(k) & Roth IRA
• Paid Time Off: vacation and sick days, as well as company holidays

Compensation

$85-95K plus bonus potential. Full compensation packages are based on candidate experience and relevant licenses or certifications.

AirSculpt provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

AirSculpt participates in E-Verify to confirm the identity and employment eligibility of all new hires. Click the following link for more information: E-Verify Participation Poster

Du hast Lust auf eine Karriere in einem Konzern, aber möchtest dennoch nicht auf eine entspannte Du-Kultur und ein wertschätzendes Umfeld verzichten? Daneben brennst Du für den digitalen Wandel und die neuesten Technologien?

Dann bist Du bei uns genau richtig!

• Analyse und Identifikation von Kundenbedarfen im Bereich SAP Customer Experience (CX) gemeinsam mit deinem Team

• Entwicklung von Lösungskonzepten für Integrationsszenarien auf Basis von SAP Integration Suite in enger Abstimmung mit dem Kunden

• Umsetzung von Partner-, Shop- oder Systemanbindungen sowie kontinuierliche Weiterentwickelung der Schnittstellen- und Systemlandschaften unserer Kunden

• Eigenverantwortliche (Teil-)Projektleitung inkl. der Planung, Koordination und Durchführung unserer agilen Projekte

• Gestaltung des Produkt- und Leistungsportfolios im Bereich Business Integration

• Abgeschlossenes Studium der Informatik, Wirtschaftsinformatik, Wirtschaftsingenieurwesen oder vergleichbares, gerne auch Ausbildung im IT Bereich oder relevante Berufserfahrung

• Leidenschaftlicher SAP Integration Suite Entwickler oder Technologie-Spezialist

• Kenntnisse im Bereich SAP CX und SAP ERP bzw. S/4 HANA machen es Dir einfach, mit Deinen Kollegen aus der Prozess- und Modulberatung eine gemeinsame Sprache zu finden

• Prozesskenntnisse im Bereich kaufmännischer Geschäftsprozesse

• Kundenorientiertes Denken und selbstständiges Arbeiten sowie zielorientierte Arbeitsweise

• Erfahrungen als Teamplayer und Freund agiler Entwicklungsmethoden

• Sehr gute Deutsch- und Englischkenntnisse

• THE BEST OF ICT WITH A HUMAN TOUCH – Getreu unseres Mottos erfährst du von Tag eins an Wertschätzung für deine Arbeit.

• Wir leben den Teamgedanken – mit viel Gestaltungsfreiraum, kurzen Entscheidungswegen, flachen Hierarchien, einem eigenverantwortlichen Arbeitsbereich, einer klaren Vision für die Zukunft und garantiert mit viel Spaß bei der Arbeit!

• Unsere Du-Kultur und das Prinzip der offenen Türen gehören zu unserem Miteinander – bei Fragen kannst du dich jederzeit an deine Führungskraft oder deine Kolleg:innen wenden.

• Beteiligung am konzerneigenen Aktienprogramm, inklusive Bezuschussung von Gratisaktien und Förderung der betrieblichen Altersvorsorge

• Unser Herz schlägt für unsere Kunden und dafür, deren (SAP-) Geschäftsprozesse voranzubringen

• Du wirst einen großen Impact auf Deine herausfordernden Aufgaben und Projekte haben

• Es gibt vielseitige Entwicklungsmöglichkeiten und Karriereperspektiven für Absolventen, Young Professionals und berufserfahrene IT-Experten (gn)

• Wir bieten einen großen Gestaltungsspielraum und flexible Arbeitszeiten

• Wir haben gemeinsam Spaß auf zahlreichen Veranstaltungen und Events

• Wir stellen einen attraktiven Firmenwagen sowie moderne IT-Ausstattung, bieten E-Bikes, Gesundheitsangebote, verschiedene Mitarbeiterrabatte und Annehmlichkeiten wie kostenlose Getränke und frisches Obst am Arbeitsplatz, u.v.m.

Die Unternehmensgruppe Axians in Deutschland ist Teil des globalen Markennetzwerks für ICT-Lösungen von VINCI Energies. Mit einem ganzheitlichen ICT-Portfolio unterstützt die Gruppe Unternehmen, Kommunen und öffentliche Einrichtungen, Netzbetreiber sowie Service Provider bei der Modernisierung ihrer digitalen Infrastrukturen und Lösungen. In den beiden Bereichen Informationstechnologie (IT) und Telekommunikationsinfrastruktur (TI) stärkt Axians seine Position als zuverlässiger Generalunternehmer für ganzheitliche Digitalisierungslösungen und den zügigen Ausbau von Glasfaser- und Mobilfunkinfrastrukturen, auch im Bereich der Schienen- und Verkehrswege. Dabei sorgen Berater:innen, Entwickler:innen, Techniker:innen und Monteur:innen dafür, das Leben der Menschen zu verbessern - etwa durch Cloud- und Data-Center-Infrastrukturen, Cybersicherheit, Unternehmens- und Breitbandnetze, Digital Workspace Lösungen, Managed Services sowie führende Software für Abfallwirtschaft, Schüttgutindustrie, technischen Service und öffentliche Verwaltung.

**2024: 685 Millionen Euro Umsatz // 3225 Mitarbeitende // 65 Standorte

**www.axians.de

Deine Bewerbungsunterlagen kannst Du jederzeit auf unserer Karriereseite über den Button „Jetzt Bewerben“ hochladen.​

​Du hast noch Fragen, möchtest mehr über die offene Stelle, Deine Karrieremöglichkeiten oder unsere Benefits erfahren?​

​Unsere Ansprechpartnerin Farina Wiersig steht Dir gerne zur Verfügung:​

E-Mail: [email protected] / Tel:  / Mobil: +49 173 7203762 

Wir freuen uns auf den weiteren Austausch mit Dir.

*Agenturen, Personaldienstleister oder vergleichbare Anfragende bitten wir ausdrücklich, von der unaufgeforderten Zusendung von Profilen und Anfragen zu einer möglichen Zusammenarbeit abzusehen. Wir arbeiten derzeit nicht mit externen Dienstleistern im Rahmen der Rekrutierung zusammen. Initiativvorstellungen erfolgen auf eigenes Risiko bzw. werden nicht weiter verfolgt und kommentarlos gelöscht. Wir bitten um Ihr Verständnis.

This is a remote position.

NuxGame is a leading technology company in the iGaming industry, providing innovative solutions that transform online gaming. Our platform powers operators with robust tools, ensuring seamless integrations and operations. We are embarking on a new project to build a cutting-edge CRM service that will revolutionize how operators engage with users, enabling personalized communication and dynamic user segmentation across multiple channels.

We are seeking an experienced Product Manager to lead the development of a comprehensive CRM system. This role requires expertise in refactoring basic systems and creating scalable solutions from scratch. You will be responsible for the MVP design, creating a backlog, and expanding the team to build a fully integrated, API-driven service that can scale to meet the needs of our platform.

The ideal candidate will have experience with journey builders, a deep understanding of handling complex multi-condition scenarios in the condition builder, and the ability to manage high-load messaging systems. You will work to build a highly scalable service integrated into the NuxGame platform.

Requirements

Key Responsibilities:

1. Segmentation Service Development

   • Refactor and Expand Segmentation Capabilities: Transform the platform’s basic segmentation system into a powerful, data-driven segmentation engine. The initial segmentation will be based on profile information, but you will expand it to include user behavior, geographic location, transactional history, and other data points, allowing operators to create detailed user segments for marketing and engagement purposes.

   • Custom Segment Creation: Build a flexible interface to allow operators to create custom segments based on predefined criteria (e.g., user behavior such as frequent bettors, transactional history like large deposits, or GEO preferences).

   • Real-Time Data Integration: Integrate the segmentation engine with the data warehouse (ClickHouse) to ensure real-time updates and data processing, continuously reflecting current user behavior and preferences.

   • Personalized Content Delivery via CMS: Integrate the segmentation engine with the CMS to allow operators to display personalized content such as game recommendations, promotions, and payment methods. For example, users from different GEOs may see localized content, while high-value users can receive tailored offers.

2. Condition Builder Implementation

   • Flexible Condition Builder: Design a condition builder that allows operators to set up automated workflows and triggers based on user behavior, actions, and system events. The builder must support multi-condition workflows, allowing operators to define complex conditions such as "if a user deposits over $500 and places three bets within an hour, trigger a high-value bonus."

   • Handling Complex Conditions and Corner Cases: Design the condition builder to handle various corner cases in multi-condition workflows, ensuring that the system remains stable under complex rules and high usage. Implement UX best practices to simplify condition setup for users, minimizing errors and reducing complexity.

   • Backend and Frontend Event Integration: Ensure seamless integration of backend events (e.g., deposit actions, KYC updates) and frontend events (e.g., user clicks, page navigations) into the condition builder. These events will trigger personalized notifications, actions, and content delivery.

   • Risk Management & Scalable Rule System: Implement a scalable rule system that can handle a large number of conditions without performance degradation. Proactively address potential risks and edge cases that may arise in complex, multi-condition workflows.

3. Message Center Refactoring and Expansion

   • Omnichannel Messaging Hub: Refactor the current message center into a robust omnichannel messaging hub, supporting multiple communication channels such as SMS, email, push notifications, and third-party services (e.g., WhatsApp, Telegram). This will allow operators to engage users across their preferred channels.

   • Event-Driven and Scheduled Messaging: Ensure the message center supports both event-driven and scheduled messaging, with capabilities to handle high-load scenarios. Build systems that can efficiently process real-time event-based notifications (e.g., transaction completions) and handle time-sensitive scheduled messages (e.g., promotions or reminders).

   • High-Load Planning and Performance Optimization: Design the system to handle high loads, ensuring it can scale to support millions of users and high volumes of event-based notifications. Plan for peak usage scenarios, optimizing delivery times for both event-based and scheduled messages.

   • Message Template Constructor: Build a dynamic template constructor to allow operators to create reusable message templates that support personalization through dynamic fields (e.g., user names, deposit amounts, or loyalty tier).

   • Performance Tracking and Optimization: Develop performance tracking tools to monitor delivery rates, user engagement, and conversion metrics. Use these insights to optimize messaging strategies, ensuring high performance under all usage conditions.

4. Team and Product Development

   • Backlog Creation and MVP Definition: You will define the MVP for the CRM service and manage a detailed backlog, prioritizing key features such as segmentation, condition building, and messaging. The MVP should deliver immediate value while laying the groundwork for scalability.

   • Team Expansion and Leadership: As the product evolves, you will expand the CRM team, working with backend and frontend developers, UX designers, and data engineers. You will manage cross-functional teams and ensure the roadmap aligns with business objectives.

• Stakeholder Communication: Act as the main point of contact for internal and external stakeholders, ensuring alignment on product goals and timelines. You will work closely with engineering, marketing, and customer success teams to ensure the successful delivery of the CRM service.

Benefits

What we offer:

• Working hours from 09:00/10:00 to 17:00/18:00 (Mon-Fri);

• Possibility of remote work format;

• Interesting work in successful projects;

• Timely payment of salaries, official employment, and 24 days of

  vacation;

• Corporate training;

• A friendly team and a pleasant atmosphere without pressure, stress, and other harmful things.

We believe in the importance of unlocking the inner potential of each team member, we have an open and democratic system of work organization.

We are waiting for you on our team!

We are seeking an experienced proactive manager and leader for our Customer Success team to help shape the next version of Customer Success at Tiller, integrating AI tools, building proactive customer education, and growing deeper product collaboration.

The ideal candidate brings a deep understanding of customer success in a B2C SaaS environment, a passion for personal finance, and the ability to manage, evolve, and optimize both support processes and our broader customer success strategy in a fast-changing landscape.

Success

Ensure new and existing customers successfully onboard with Tiller’s services and make meaningful steps towards financial clarity. Deliver effective, efficient support that customers rave about. Proactively facilitate trial-to-paid conversion, strengthen retention, and continuously improve the customer journey. 

Key Responsibilities

• Customer Onboarding & Education:
  • Design, iterate, and optimize educational resources (help center content, Intercom campaigns, videos, webinars, and AI) to help customers onboard and retain, all rooted in a Jobs To Be Done framework.
  • Ensure Customer Success is actively present in the Tiller Community forums, answering questions, sharing resources, and fostering engagement. 
• Team Management:
  • Recruit, coach, and retain a high-performing Customer Success team that reflects Tiller’s mission and values as the front line with customers. 
  • Oversee day-to-day operations, ensuring timely, effective resolution of customer inquiries and issues.
  • Develop and refine support processes to leverage AI, improve efficiency, and boost customer satisfaction.
  • Ensure escalated customer issues are resolved effectively through coordination with the CS team, product, and engineering. 
• Metrics & Reporting
  • Success is measured by faster onboarding, higher adoption, stronger retention, and advocacy.
  • Report on key metrics related to customer success and the efficacy of onboarding and educational experiments and processes.
• Customer Engagement
  • Proactively engage with and interview customers to understand their needs and share learnings with product, marketing, and engineering teams.
  • Identify opportunities for upselling and cross-selling additional features that align with customers’ goals.
• Team Collaboration:
  • Share customer success insights that provide context to the rest of the Tiller team so they can do their jobs most effectively.
  • Provide structured customer insights with the product team to directly influence features and roadmap.

Qualifications

• Proven experience in a Customer Success Manager role, preferably within a B2C SaaS environment to drive engagement, retention, and customer growth.
• Comfortable experimenting with AI-assisted workflows and evolving processes.
• Experience managing and developing a Customer Success team, with a strong understanding of support processes and best practices.
• Strong understanding of personal finance, budgeting, and using spreadsheets for financial management.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust across erse customer groups.
• Analytical mindset with the ability to interpret data and translate insights into actionable strategies.
• Hands-on experience with Intercom, including automating workflows and managing messaging campaigns 
• Self-motivated, highly organized, and able to work effectively in a remote environment.
• Flexible and creative thinker with experience building and executing engagement strategies from customer journey maps.

Why Tiller?

• Mission-Driven: Be part of a team that is passionate about helping people take control of their financial lives. Hear about Tiller in our team's own words: https://tiller.com/about/careers/#video 
• Growth Opportunities: We support our team members’ career development and offer opportunities for growth within the company.
• Collaborative Environment: Work with a talented and supportive team that values innovation, creativity, and continuous improvement.
• Remote-First Culture: Work anywhere with the flexibility to balance work and life.

How to Apply

If you’re excited about helping people achieve their financial goals and have the skills to drive customer success, we’d love to hear from you!

Please apply by filling out an application here.

Airtable is hiring a remote Engagement Manager. This is a full-time position that can be done remotely anywhere in the United States.

Airtable - Build powerful work apps, without coding.

MDS Communications is looking to hire Call Center Representatives!

Are you seeking a job with real purpose - where your efforts help people in need and support causes you care deeply about? As a Communication Specialist at MDS Communications, you won't just make calls - you'll make a difference.

For over 33 years, the nation's most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications. With over 400 employees across 18 states, we're one of the largest and most trusted names in the industry. Our clients include renowned charities like: Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope, Save the Children, the International Fellowship of Christians and Jews, The American Red Cross, and Christian ministries like Focus on the Family, Prison Fellowship, the Navigators and Catholic Medical Mission Board. We are fully registered in all 50 states and uphold the highest standards of legal and ethical compliance.

As an MDS Communication Specialist you will:

• Receive in-depth training.
• Be assigned to one of four MDS "Teams" that calls on behalf of a set of MDS clients.
• Call for 4-8 different clients over the course of an 8 hour day, using predictive dialing equipment. We typically handle about 16-24 completed calls per hour with an average of about 20 - 30 seconds between calls.
• Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner using a carefully crafted script that is approved by our clients.
• Secure financial gifts from donors and prospective donors on behalf of our clients.
• Maintain minimum fundraising and productivity metrics.

Successful applicants will bring:

• 1 year or more of successful outbound telemarketing experience
• Dedicated wired internet connection
• A quiet place to work at home free from normal household interruptions
• Basic computer skills.
• A commitment and enthusiasm to the charitable and non-profit causes we represent.
• A willingness to learn.
• Persistence

Benefits of joining MDS:

• $15-$16 per hour for 40 hours shifts (depending on schedule).
• Participation in our performance bonus program (MDS paid $635,000 in bonuses in 2024, equating to over $12,000 per week). Top performers consistently earn $8-$10+ in hourly bonus on top of the wages mentioned above.
• Paid break time.
• Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums.
• Paid time off.
• The opportunity to transition to working from home after you have established yourself in the call center.
• The opportunity to advance to management positions, Inbound Donor Services positions, as well as manage portfolios of $1k-$10k donors for our clients. MDS seeks to promote from within whenever possible.

MDS Communications is a faith-based company rooted in Christian values. While we don't require employees to share our beliefs, we do ask they respect our desire to be salt and light in a dark and desperate world -both through our work and how we treat one another. Because God loves redemption stories, we're proud to be a recovery-friendly workplace. If you are sober and committed to extending your sobriety, we want to help you on that journey.

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Job Title: Spanish Bilingual Customer Service Representative

We are looking to hire a talented Spanish Bilingual Customer Service Representative - to join our passionate team at VXI Global Solutions.

Are you curious, motivated, and forward-thinking? At VXI Global Solutions, you'll have the opportunity to work on some of the most challenging and relevant financial services and technology issues. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and, above all, fun.

About Us

At VXI Global Solutions, we're a passionate team dedicated to tackling some of the most challenging financial services and technology issues. We foster an open, collaborative, entrepreneurial, and fun work environment where ersity and innovation thrive. Every customer interaction is an opportunity to delight, engage, and inspire.

What You Will Do

As a Spanish Bilingual Customer Service Representative, you will take Inbound calls from existing customers, addressing inquiries about the program and troubleshooting issues with their online portal. We provide exceptional Customer Service through inbound phone calls daily, focusing on first-call resolution. Hands-on training is provided, with ongoing refreshers as processes and procedures change.

• Serve as the primary contact for customers via inbound phone support in Spanish and English.
• Troubleshoots customer problems, identifies the root cause of the problem and uses tools and resources appropriately to determine a resolution
• Meets standards of the job, such as quality standards, adherence to schedule and average handle time
• May provide guidance and mentoring to less experienced associates
• Perform other related duties as assigned.

What You Bring

• High school diploma or GED required.
• Minimum 6 months of customer service experience.
• Ability to navigate multiple screens and multitask efficiently.
• Excellent communication skills.
• Willingness to learn and receive feedback.
• Proficiency with computers, including Microsoft Office Suite.
• Ability to adapt to new technologies quickly.
• Typing speed of 25 WPM with 95%+ accuracy.
• Comfortable appearing on live video calls in a distraction-free workspace.
• Ability to work independently and collaboratively in a team environment.

Work with us, and you'll enjoy the following

• $16.50/hour plus $1.00 language premium.
• Full-time, 40-hour workweek schedule.
• 100% paid training with ongoing refreshers.
• Optional medical, dental, vision, and life insurance benefits (effective after one full calendar month).
• Referral program: Earn $20 per paycheck for every referral hired, with no cap!
• Discounted cell phone plan via T-Mobile: $25/month for unlimited talk, text, and data. Up to 5 lines available.
• Opportunities for professional growth and advancement.
• The convenience and benefits of 100% remote work-save time, money, and reduce environmental impact.

What Remote Life With VXI Requires

• Internet access via cable or fiber provider.
• Minimum upload speed: 5 Mbps.
• Minimum download speed: 10 Mbps.
• Ethernet connection to internet source required.
• Dedicated, secure office space with no visible monitors to outsiders.
• Quiet environment where customer conversations cannot be overheard.

Important Notice

This position is open to California residents only.

Equal Opportunity Employer

VXI Global Solutions is committed to ersity and inclusion. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected status as defined by law. Hiring decisions are based solely on qualifications, merit, and business needs.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Apollo is hiring a remote Senior Customer Success Manager - UK. This is a full-time position that can be done remotely anywhere in the United Kingdom.

Apollo - We help developers build great apps.

Who Are We?

Decentralized Masters is at the forefront of DeFi education globally. In just two years, we have grown from a pioneering pair of co-founders to over 75 dedicated professionals. Today, we are recognized as one of the fastest-growing enterprises in the sector, with industry insiders predicting our evolution into a unicorn company by 2030. Operating on a bootstrapped model, we are on track to achieve an impressive $50 million in revenue this year alone.

Our Impact

While our growth has been remarkable, we take even greater pride in the success of our clients. To date, we have empowered over 2,000 investors to break into the DeFi world. At Decentralized Masters, we don’t just offer education; we cultivate a powerhouse of knowledge combined with an engaging community, innovative technology, and a team of leading DeFi and blockchain experts. Our commitment is to deliver unparalleled resources designed for long-term success in the world of DeFi and Web3, ensuring our members not only safeguard but also enhance their financial future.

Our Vision

Our goal is to create the largest and most influential DeFi ecosystem the world has ever seen, starting with becoming the gold standard in DeFi education. This vision is ambitious, transformative, and poised to change the landscape of digital finance.

Are You Ready?

This is more than just a job; it’s an opportunity to shape the future of Web3 technology and education. Are you ready to be part of our vision to redefine what’s possible in DeFi and beyond? Apply below, and let’s explore this journey together.

Check us out here: https://www.decen-masters.com/

What will you be doing?

Decentralized Masters is hiring a DeFi Analyst and Educator for long term employment who has an obsession with customer success, is eager to take massive action and lead. This is a ground floor opportunity at a DeFi educational platform. You will be working directly with the Director of Education, Product Manager and other analysts/mentors on a daily basis.

• • Lead 10 or more hour long live sessions per week teaching DeFi concepts from beginner to advanced students
  • Take responsibility, support and track the success of approximately 400 students per 6 months
  • Explain complex DeFi and crypto concepts in a ELI5 manner
  • Create research reports of various crypto projects
  • Share your knowledge of DeFi and crypto projects with the community
  • Write 2 short articles per week about DeFi, tools, projects, ecosystems and news
  • Create video content and loom recordings about various topics as needed.
  • Perform trading/technical and on-chain analysis to evaluate investments and identify trading opportunities

What will you bring?

• • Must be able to work EST time zone.
  • Experience leading education initiatives, programs, etc.
  • Experience in fast paced environments
  • Strong exposure in the DeFi community and social media presence
  • Must be a user of DeFi
  • Comprehensive understanding of the crypto/blockchain space
  • Excellent interpersonal skills
  • Excellent emotional intelligence
  • Excellent written and verbal communication skills in English and the ability to discuss and explain technical concepts, solutions and architectures in a simplified manner
  • Extreme open-mindedness to new ideas with a mindset of continuous learning

What do we offer you?

• • Competitive salary package - $40-108k based on your qualifications and experience
  • Ability to earn commissions - no ceiling to your earning potential
  • Full time/40 hours a week
  • Unlimited PTO
  • Flexible work schedule
  • Team off-sites
  • Young & dynamic culture with team members across 23+ countries
  • Fully Remote with a very supportive team. You have the ability to work from anywhere in the world!

Salary and compensation

Description

• The successful candidate has experience building relationships with executive-level contacts, co-selling with channel partners, and is adaptable to changing or ambiguous environments. You must be highly results-driven, customer-focused, business savvy, and innovative at building internal and external relationships to help our clients transform their businesses!

• Collaborate with internal teams such as marketing, product, and customer success to ensure customer satisfaction.

• Mobilize and collaborate across a broad account team to create visibility with target accounts, drive engagement of target prospects at both the inidual contributor and executive level, and move these accounts through the sales process.

• Constantly generate pipeline through ever-evolving techniques, tools, product demonstrations, field marketing initiatives, trade shows, and top-tier channel partners.

🎯 Requirements

• At least 1 years experience B2B / Account Management Experience.

.Experience providing multiple -Channel Support Preferred (Phone , Chat ,Email ,Web etc )

• Able to manage own accounts through Video Congercing and emails etc.

 Highlight proficiency in CRM tools for account management and performance tracking

.Knowledge in CRM tools ( Preferred )

 CRM expertise

• CRM (Customer Relationship Management)
• CRM Tools/CRM Software
• Salesforce, HubSpot, Sansan, Zoho, Pipedrive (Specify if a particular CRM is preferred)
• CRM Utilization/Extensive CRM Utilization
• CRM Strategy/CRM Implementation

•Extensive experience utilizing a CRM to managed account opportunities and correlate key performance metrics.

•An ‘in the field’ mentality leading you to meet customers & prospects face to face wherever possible and capable of working in a Virtual First environment.

•Japanese and English Fluency: Specify fluency in both Japanese and business-level English

CONTACT HR @ sana @sanasearchinternational.com / [email protected]

SANA @ 7065126218

Shariq @ 9250383253

SALARY WILL BE DISCUSS DURING INTERVIEW

INTERESTED APPLICANT

JUST SEND:

Name:

phone:

Email:

no fees no charges

POS-P248

Your Role at HubSpot

As a Senior Mid-Market Account Executive at HubSpot you will be engaging directly with small to medium sized businesses, helping them to grow. You will use proactive and inbound selling strategies to find and close new business, and increase the customer's usage of the HubSpot platform over time. You will use your knowledge of digital transformation and change management to act as a trusted advisor and business consultant to the customer, running the sales process end to end with them.

Responsibilities of a Senior Account Executive:

• Develop and be responsible for your own annual, quarterly and monthly territory business plan
• Find new prospects from both inbound and self-sourced leads
• Run qualification calls with C-level executives and department leaders
• Close both new business and install base at or above quota on a monthly cadence
• Sell through internal champions to multiple stakeholders, as well as directly to C -level
• Work collaboratively with HubSpot's marketing and technology departments to evolve our sales strategy when new features and products are introduced
• Run online and occasionally in person product demonstrations

Role requirements:

• 4-5 years in a quota carrying role
• Professional fluency in English and in French
• Experience in a complex selling environment
• Have presented and pitched to C-level executives on a business change
• Management of monthly and annual pipeline as well as proven accuracy in forecasting
• Goal orientated with track record of overachieving on monthly & annual targets
• Trained and/or certified in a standardised sales method (E.g. Sandler)

Who excels in this role? Top performers will demonstrate:

• An understanding of how businesses grow, and confidence advising C-level executives on growth strategies

• Genuine curiosity about business and technology

• A growth mindset and a habit of seeking feedback for self development

• High performance in areas outside of professional work (E.g hobbies, side business, sport, creative)

• Having taken on additional responsibility in a team environment (E.g coaching, mentoring, team projects)

• *What are some of the benefits of working at HubSpot?**

• Generous remuneration and stock units

• Interactive employee training and onboarding 

• Health coverage for you and your family

• Amazing colleagues to learn from and enjoy company social outings, parties, and events

Please note: This is a role that we hire on an ongoing basis throughout the year. If you choose to apply for this role, your information will be reviewed by our recruiting team and we will reach out to you if your background matches an opening at this time or in the future.

About Us:

Key Responsibilities:

• Serve as the primary point of contact for customers, ensuring strong, consistent, and proactive communication.
• Manage and resolve escalations, ensuring customer issues are addressed promptly and satisfactorily.
• Oversee the development and tracking of customer performance objectives, metrics, and service level agreements (SLAs).
• Collaborate with internal teams to ensure customer requirements are understood and met.
• Monitor and assess customer satisfaction and engagement, implementing improvements as necessary.
• Utilize project management tools and techniques to oversee IT service delivery and customer-centric projects.
• Facilitate change management initiatives aligned with organizational goals and customer expectations.
• Prepare reports, presentations, and documentation for internal and external stakeholders.

Minimum Requirements:

• Minimum five (5) years of experience in customer relationship management (CRM) roles.
• At least ten (10) years of combined experience in industry, government, and/or consulting with a focus on customer relations.
• Proven experience in IT project management using various Microsoft tools.
• Solid understanding and hands-on experience in managing information technology services and strategies.
• Proficiency in analytical tools such as Microsoft Excel and Microsoft Access.
• Strong skills with the Microsoft Office Suite, including Word, PowerPoint, and SharePoint.
• Demonstrated experience and knowledge in organizational change management standards.

Preferred Qualifications (Optional):

• Certification in project management (e.g., PMP, PRINCE2).

• Experience with CRM platforms and customer service tools.

• Prior experience in public sector or government contracts.

• *Benefits:**

• Comprehensive Medical, Dental, and Visions Plans (Healthcare benefits are 100% employer-paid for employees only)

• Life Insurance

• Paid Time Off (Flexible/Combined PTO, Bereavement Leave, 11 Company Paid Holidays)

• 401K Retirement Plan with employer match

• Professional Development Training Reimbursement

• Flexible/remote work sched

We are looking for Veeva Consultants with life science and other industries to implement, configure, and optimize Veeva's cloud-based software solutions, primarily focusing on the Vault platform. They act as a bridge between the business requirements of the client and the technical capabilities of Veeva, ensuring successful system implementation and adoption. 

No third parties and W2 only can be considered

Your responsibilities include, but are not limited to:

• Use your extensive knowledge of CRM applications, Salesforce Platform and Veeva CRM suite to define both the high-level architecture and detailed solution design of our applications
• Coach/guide technical design experts and developers on their daily activities, acting as the main technical point of contact for CRM solutions
• Design and implement process to build harmonized global (core) solutions to be deployed in multiple salesforce environments, define core application rules and best practices, solve conflicts between core solutions VS local deployments
• Stay open-minded and curious about new technologies and trends, while making sure that the company is getting the right value from the current and new solutions/technologies being considered for adoption
• Liaise with our partners (software vendors, system integrators, service providers) for the continuous evolution of our solutions, bringing both continuous and disruptive innovations to the table
• Evaluate different data integration patterns and propose/recommend the right solutions for each case

What you’ll bring to the role:

• 7+ years of experience designing and implementing Veeva-based solutions, in a multi-country / multi-org environment.
• Hands-on experience as main solution design / architecture role for CRM implementations
• Extensive experience on:
• GDO / CORE models for CRM applications
• Salesforce metadata API or SFDX based deployments, Salesforce metadata packaging, deployment troubleshooting
• Configuring / customizing Veeva CRM software package in Salesforce environments
• Veeva CRM data model, broad knowledge of the different solution areas (MCCP, DCRs, Product Metrics, Consent Management, Approved E-mail, Event Management and other modules)
• Working with Pharmaceuticals or Life Sciences is a MUST
• Veeva Certification is a MUST
• Understanding of other Veeva solutions such as Vault (Promomats / Medcomms) and Align
• Very good communication and problem-solving skills; you like to work in agile methodology
• You have a strong understanding of other related technologies (SQL, SOQL, REST, SOAP, HTML5, JavaScript, etc.)
• You have experience with Product Development Lifecycle and DevOps tools like Azure DevOps, GIT, Jenkins, JIRA, etc.
• You can work independently, proactive identify challenges, and be accountable

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Customer Service and Sales Representative working remotely in Tempe, AZ, you'll be a part of bringing humanity to business. this role, you'll grow your car

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Spanish-English Bilingual Customer Service and Sales Representative working remotely in Connecticut, New Hampshire, or Maine you'll be a part of bringing humanity to busines

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Spanish-English Bilingual Customer Service and Sales Representative**working remotely in Tempe, AZ**, you'll be a part of bringing humanity to business.