Title: Omnichannel Patient Engagement Program Director

Location: Chicago United States 

Minimum:

USD $186,400.00

Maximum:

USD $258,900.00

Job Description:

Join a world-class academic healthcare system, UChicago Medicine, as the Omnichannel Patient Engagement Program Director responsible for leading the implementation and ongoing management of Agentforce, Salesforce's AI agent platform. This is a full-time remote position with quarterly travel to Chicago required.

The Omnichannel Patient Engagement Program Director will implement and maintain Agentforce in order to enhance access, improve patient experience, and streamline digital and voice interactions. The Program Director will collaborate with executive sponsors, clinical and operational stakeholders, Salesforce, and the solution integrator to deliver a coordinated, user-centered engagement strategy across web, text, and voice channels. Additionally, the Omnichannel Patient Engagement Director will continually partner with other marketing leaders and key stakeholders to promote digital transformation and modernize UChicago Medicine's approach to omnichannel marketing.

Who you are:

An innovative and highly collaborative marketing project leader with:

• Bachelor's degree in Business, Healthcare Administration, Marketing, Information Systems, or related field required; master's degree preferred.
• 8+ years of experience managing complex, cross-functional projects or programs, ideally in healthcare, digital transformation, or patient engagement.
• Demonstrated success leading governance forums, aligning executive stakeholders, and driving initiatives from strategy through execution.
• Strong background in marketing strategy, analytics, and ROI measurement tied to digital engagement.
• Experience managing third-party vendors, consultants, and system integrators.
• Familiarity with CRM platforms, particularly Salesforce, with willingness to develop hands-on expertise in chatbot and voice agentic AI technologies.
• Working knowledge of AI technologies and their application in patient engagement, personalization, and digital experience optimization.
• Strong leadership skills with experience in matrixed organizations and indirect team management.
• Experience navigating regulated environments, such as healthcare, finance, or banking, where data security and compliance are paramount.
• Proven ability to balance innovation with compliance, ensuring adherence to HIPAA, ADA, and data security standards.
• Commitment to delivering a seamless, accessible, and patient-centered healthcare experience.

What you'll gain as the Omnichannel Patient Engagement Program Director:

• Visibility driving the implementation of cutting-edge Agentic AI tools like Agentforce to transform patient access, streamline workflows, and elevate overall patient experience.
• Opportunity to pioneer AI innovation by customizing multiple AI agents to handle routine scheduling requests, freeing up the patient access team to focus on highly complex patient requests.

What you'll do as the Omnichannel Patient Engagement Program Director:

• Define and communicate the product vision, strategy, and roadmap for Agentforce and AI-related initiatives.
• Align product goals with the overall business strategy and objectives.
• Lead the implementation of the Omnichannel Patient Engagement initiative, ensuring milestones, deliverables, and timelines are met.
• Work closely with executive sponsors, clinical leaders, IT, security, legal, marketing, and patient access teams to gather requirements and prioritize features.
• Responsible for driving the creation, prioritization and maintenance of the product backlog to ensure the delivery of high-value features.
• Ensure user stories are well-defined and meet acceptance criteria.
• Partner with finance to build business cases, monitor ROI, and ensure investment in patient engagement delivers tangible business outcomes in the form of KPIs.
• Manage relationships with Salesforce and 3rd party IT vendors such as Slalom to ensure successful delivery, system integration, and solution configuration aligned with business goals.
• Coordinate steering committee activities and serve as the primary liaison between executive sponsors, clinical leaders, IT, security, legal, marketing, and patient access teams to drive alignment and decision-making.
• Ensure digital and voice engagement solutions comply with HIPAA, ADA, and other healthcare privacy and accessibility standards.
• Develop hands-on understanding of Salesforce Agentforce, including chatbot and voice capabilities, to support vendor collaboration and future internal management of the platform.
• Lead change management, training coordination, and internal communication efforts to drive platform adoption and optimize patient and staff experience.

Title: Regional Manager Hearing Care - Tampa Bay Area, FL

Location: Tampa Bay United States

Job Description:

As the Regional Manager, Hearing Care, you will oversee support a team of dedicated and compassionate Hearing Care Coordinators (HCCs). Your role will be vital in ensuring our patients receive exceptional care and service. You will provide guidance and support to the HCCs within the region. Your expertise in the relevant point of system sale will be essential, and you will be held accountable for ensuring the HCCs in the region receive the necessary training to excel in their roles. You will motivate and mentor the HCCs for local events, activities and regarding scheduled and completed evaluations efforts. Leading by example, you’ll bring enthusiasm and display flexibility as you take on special projects and drive process improvement efforts and company initiatives

Location: West Coast Florida – Hybrid Schedule with two remote days.

Tampa Bay/St. Petersburg/Clearwater, FL

Monday-Friday 8:30am-5:00P.M.

•  Lead and develop a team of Hearing Care Coordinators including recruitment, hiring and ongoing performance management
• Up to 50% Travel in Tampa/Clearwater/St Petersburg, FL.
•  Observe, explain, and coach on scheduled evaluations and capacity and demand
•  Address performance issues proactively, providing coaching and conducting annual performance appraisals.
•  Review and ensure accuracy in regional collections and transaction
•  Supervise clinic inventory control processed
•  Oversee the process for the insurance process and proper completion of patient Benefit Checks
•  Monitor and evaluate transactional compliance duplication
•  Provide comprehensive training to HCCs beyond initial on-boarding and create mentoring partnerships amongst peers in the region to support ongoing development
•  Approve employee PTO and manage timecards in the ADP system
•  Facilitate smooth onboarding and provide ongoing training and support of new HCCs
•  Subject matter expert on company systems, processes and policies & procedures
•  Proactively address process issues and errors ensuring HCCs adhere to SOPs consistently recognize trending errors and promptly follow up with HCCs to address process issues (related to SOP, processes in general and linked to the relevant systems)
•  Cultivate strong relationships and provide supports for HCCs fostering effective communication between the Sr. HCC and the HCCs
•  Provide team support team by coordinating, coaching and mentoring at community events
•  Champion the company vision, mission and values, promoting team morale around these initiatives
•  Operates in compliance with all local, state and Federal laws as well as
•  Assess the potential ROI of local events considering demographics, engagement and attendance
•  Drive performance success by achieving KPIs related to demand for HCC accountable activities
•  Effectively manage calendars and capacity, utilizing financial dashboards to review scheduled and completed eval targets
•  Train HCCs on best practice for local area marketing activities and attending events to oversee operations at any events this may or may not include any relevant support for BHEs (Better Hearing Events)
•  Identify and evaluate local partnerships and provide business cases on potential ROI and opportunities
•  Train HCCs on centrally driven marketing campaigns and how to handle response and patients
•  Conduct regular marketing training for HCCs
•  Ensure marketing materials and practices in centers are current and on brand
•  Report to marketing on a monthly basis on region as well as KPIs
•  Drive sustainable engagement by leading the regions yearly Engagement Survey( HearMe) and implement strategies for improvement
•  Operates in compliance with all local, state and Federal laws as well as Company policy and compliance standards
•  Other duties and responsibilities as assigned

Job Qualifications

Education:

•  Bachelor’s Degree preferred

Certifications:

•  Not applicable

Industry/Product Knowledge Required:

•  Prior experience/knowledge with hearing aids is a plus

Skills/Abilities:

•  Professional verbal and written communication
•  Strong relationship building skills with customers, physicians, clinical staff
•  Experience with multiple EMR system is a plus (RBS)
•  Experience with Microsoft Office and Outlook
•  Knowledge of HIPAA regulations
•  Ability to exhibit empathy

Work Experience:

•  2+Years in a health care environment is preferred
•  Previous management experience preferred
•  Previous training experience is preferred
•  Previous customer service experience is required

Statement of Other Duties: This document describes the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described.

Salary: $60,000 - $80,000 + 10% Bonus

We love to work with great people and strongly believe that a erse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of erse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Sonova is an equal opportunity employer

We team up. We grow talent. We collaborate with people of erse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Title: Registered Nurse (RN) | Work from home | $34/hr | Starts 12/15/25

Location: United States

Category

Healthcare Support

Position Type

Regular Full-Time

Job Description:

Overview

Are you a compassionate, self-motivated registered nurse with top-notch critical thinking and clinical skills? Seeking a challenging yet remote registered nurse position that keeps your abilities sharp?

Imagine a fast-paced role engaging with patients through innovative channels, all from the comfort of your home.

Join us in an organization poised for unprecedented growth, offering work-from-home options.

With excellent coaching and support, you'll be part of a collaborative team of RNs across the country. If you're ready to contribute to a dynamic healthcare environment, apply now and shape the future of healthcare from the convenience of your home.

Responsibilities

The Care Advisor is a licensed Registered Nurse reporting to the Clinical Services team. They provide quality driven telephonic clinical assessments, health education, and utilization management services to a erse population of callers/patients/members. A Care Advisor provides triage assessments to iniduals or defined patient populations using telecommunications, in accordance with computer-based algorithms, protocols, and guidelines. The Care Advisor uses critical thinking, essential multitasking skills and effective communication. They use their clinical knowledge to assess, disposition, make recommendations for care, provide education and health information.

Essential Duties and Responsibilities

Using the Nursing Process, provides nursing assessments within the standards outlined in the state Nurse Practice Act Provides assessments to iniduals or defined patient populations using telecommunications in accordance with computer-based algorithms, protocols, and guidelines Using the defined process, adheres to nursing standards, company policies and shared principles when providing clinical assessments and health education Uses the nursing process to identify patient care needs, risk and safety issues, educational opportunities, and appropriate health care referrals: Processes calls based on Quality Management guidelines. Demonstrates compliance with all product's specific performance metrics Regular, reliable attendance and timeliness Must work 4 weekend shifts per month- either in every Saturday schedule or every other weekend. Other duties as assigned

Qualifications

Education:Current, unrestricted, RN licensure in a compact state which is your state of residence. Licensure in other States as required by law or client contract will be assigned within 30 days of hire.Must reside in a compact state and maintain a compact multistate license. Current home state RN license in good standing. Registered nurse is responsible and accountable for safe clinical practice, knowledgeable of customers and regulatory expectations in the clinical area.Minimum of an associate degree from a two-year college or technical school or Diploma Nursing Program; BSN preferred.CEU subscription provided at hire- use with Carenet Health email- RNs required to maintain mandatory number of credits per year to maintain all assigned license. RN must attend training 100% of hours and must pass intra-training testing components.

Experience: Minimum 3 years of Registered Nurse clinical experience. Experience in ER, adult and pediatric care, Medical/Surgical, Home Health and Hospice or other acute areas preferred.Telephone triage experience and understanding of health benefit plans and the insurance industry are helpful, but not required.Bilingual skills are a plus.

Functional/Technical Knowledge, Skills and Abilities Required: Ability to apply clinical knowledge to effectively meet clinical business standards.Fully competent in product delivery and business requirements.Ability to run multiple computer programs at the same time.Identify opportunities for improvement and recommend workable solutions.Exercises judgement within defined practices and procedures to determine appropriate action.Ability to determine when to escalate issues appropriately and in a timely manner.Builds rapport with members and effectively influences member behavior.Comprehensive communication (listening, reflection, and clarification) skills.Manages time effectively.

Must currently reside and have a Multi-State (compact) unrestricted RN license in one of the following states: AL, AR, CO, FL, GA, IA, ID, IN, KS, KY, LA, ME, MS, MO, MT, NE, NM, NC, ND, NH, OK, SC, SD, TN, TX, VA, WI, WYAbility to become licensed in additional states as requiredMore important information:

Full-time positions available (36-40 hours per week)Your schedule will be evenings and will include at least two weekend days every two weeks. Differential pay may be earned for certain shifts.Training is 2-4 weeks, with the first two weeks during daytime hours. 100% Attendance is required. Training is done in a virtual, interactive classroom setting.For work-from-home positions, your home office must meet certain certification requirements that would be explained to you during the interview process.

Compensation & Benefits

At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The salary range for the Registered Nurse role is $34.00 per hour.

In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities.

Additional Information

Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.

Carenet Health is an Equal Opportunity Employer. We celebrate ersity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Req#: 5033

#INDCLINICAL

Title: NP/PA - Family Medicine - Park Rapids, MN (0.8 FTE)

Location: Park Rapids, MN

Job type: Onsite

Job Description:

Building Location:

Park Rapids Clinic

Department:

3251800 FAMILY PRACTICE - PRK

Job Description:

Utilizes advanced health assessment, knowledge, and decision making skills, works independently and in collaboration with physicians and other health care professionals. Provides health care to iniduals and families, emphasizing health promotion and disease prevention. They may care for patients ranging in age from newborn to elderly as noted in age-related category and area of expertise.

Education Qualifications:

NP/PA - Family Medicine (0.8 FTE)

Park Rapids

Looking for an experienced Practitioner to care for all ages at our Park Rapids Clinic. This position will be based in Family Medicine (with coverage in the Walk-In Care setting, as needed) to allow our patient and family-centered care group to further commit to a positive experience with exceptional customer service. You'll experience an outstanding team-based atmosphere along with plenty of specialty support in our rural medicine settings.

• Experienced Primary Care Practitioner required! (2+ years of Advanced Practice experience).
• Part-time, 0.8 FTE
• Ability to care for all ages - full scope practice.
• 14-20 patients per day.
• May provide outreach to Walker and Menahga Clinics to assist with coverage needs on occasion.
• Certification in weight management preferred.

The Nurse Practitioner or Physician Assistant utilizes advanced health assessment, knowledge, and decision-making skills, working independently and collaborating with physicians and other health care professionals. NP/PAs provide health care to iniduals and families, promoting health and preventing disease. They may care for patients ranging in age from newborn to elderly as noted in age-related category and area of expertise. The position requires high customer service skills to establish and enhance positive relationships with patients, co-workers, and others.

EDUCATION/TRAINING:

• Master's or Doctorate degree in Nurse Practitioner or Bachelor's/Master's degree in Physician Assistant program from an accredited program/institution.
• Experience in Internal Medicine/Geriatrics is preferred.

LICENSURE/CERTIFICATIONS REQUIRED:

• Current licensure as a registered nurse in appropriate state.
• Current licensure as a Nurse Practitioner/Physician Assistant in appropriate state.
• Current certification in CPR
• National certification, in applicable area.
• Successful completion of Essentia Health credentialing process prior to practice.

Hired candidates may be eligible to receive additional compensation in the form of bonuses, quality incentives or production-based compensation

Essentia Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, sexual identity, national origin, disability, or protected Veteran Status.

Licensure/Certification Qualifications:

NP:

Current licensure as a registered nurse in appropriate state.

Current licensure as a Nurse Practitioner in appropriate state.

Current certification in CPR.

National certification in applicable area.

Successful completion of Essentia Health credentialing process prior to practice

PA:

Current licensure as a physician assistant in appropriate state.

Current certification in CPR.

National certification.

Successful completion of Essentia Health credentialing process prior to practice

FTE:

0.8

Possible Remote/Hybrid Option:

Shift Rotation:

Day Rotation (United States of America)

Shift Start Time:

Shift End Time:

Weekends:

Holidays:

No

Call Obligation:

No

Union:

Union Posting Deadline:

Compensation Range:

$92,917.76 - $130,091.52

Employee Benefits at Essentia Health:

At Essentia Health, we're committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health.

Title: Customer Service Home Agent - Bilingual - French Canadian/English

Location: Biddeford, ME - Farmington, ME - Bangor, ME

Full time

Job Description:

At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome-both here and Outside. We value inidual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive.

• Joignez-vous à notre équipe!

L.L.Bean is looking for bilingual (French Canadian/English) Customer Service Home Agents to take incoming calls from our customers while working from home.

In this year-round position, you'll be the friendly voice welcoming both English and French speaking customers to L.L.Bean, placing their orders and answering their questions, all from the comfort of your Maine home office.

Our phone lines are open from 8am-8pm, 7 days a week. Within that time frame, we are looking for candidates that can provide at least 30 hours per week of availability, and especially those that can work until 8pm.

All applicants must reside in the state of Maine.

All applicants must be fluent in both French Canadian and English.

Starting pay is $21.36/hr., plus employees will earn an extra $1/hr. for hours worked after 6PM.

We are looking for fluent bilingual French & English speakers who have:

• An interest in providing excellent customer service

• Experience (or aptitude) enhancing the customer experience by suggesting companion items

• Strong communication and interpersonal skills

• The ability to learn new computer systems quickly

• A quiet, dedicated workspace in your Maine home

• A tech-savvy spirit, with their own computer, internet, and webcam, all of which meet our requirements (details below)

Here's what makes this work-from-home opportunity in Maine stand out:

• Competitive pay - $21.36/hr!

• Flexible scheduling - Our phone lines are open from 8:00 AM to 8:00 PM, 7 days a week. Within that time frame, we are looking for candidates who can provide at least 30 hours per week of availability, and who can be scheduled primarily during the latter half of the day (until at least 8:00 PM).

• Delight our customers - Be the friendly voice that helps with orders, answers questions, and keeps the L.L.Bean experience legendary.

• Be part of the L.L.Bean family - Enjoy a generous employee discount, participate in a 401k plan, borrow gear for outdoor adventures, shop in our "employees only" store, and more!

• Work from the comfort of your Maine home office.

Ready to join the adventure? Please review more specific expectations below:

Home Office Requirements:  To participate in the L.L.Bean Home Agency program, your home office must meet all the following standards. There are no exceptions.

Technology Requirements:

Personal Computer

• Operating System:  Windows or Mac only

• If Windows: Windows 11 is required (Windows S mode is not compatible)

• If Mac:  macOS Ventura 13.5.1 or newer is required

• Memory:  8 GB of RAM minimum (16 GB preferred)

• Monitors:  2 monitors, each at least 17" (24" preferred)

• Keyboard & Mouse:  Full-size keyboard with the number pad; external mouse with scroll wheel (both are required if using laptop)

• Speakers:  Internal or external

• Webcam: Installed and ready to go

• Headset:  USB headset with microphone (required for MS Teams video calls)

• Power: Surge protected power strip

Internet

• Internet connection type:  Broadband only  (No satellite service or mobile hotspots are allowed due to Payment Card Industry (PCI) standards)

• Minimum Acceptable Speeds:

• Download: 25 Mbps

• Upload: 5 Mbps

• Modem/Router:

• Modem/router must have an available Ethernet port to connect a wired IP phone (phone is provided by L.L.Bean)

• Modem/router must be accessible, within 10 feet of your phone setup

Personal Phone Access

• L.L.Bean Home Agents must have a personal phone (cell or landline) available for emergency use

Workspace Requirements

• Location:  Your home office must be located in Maine

• Environment (strict security standards):

• A separate workspace that is quiet, private, and free from distractions and other household members

• No background noise (pets, TVs, clock chimes, household members, etc.)

• Must meet Payment Card Industry (PCI) standards to protect customer information

• Customer information is not to be viewed or overheard by third parties

• Furniture:  A desk and chair that allows the Home Agent to work safely and comfortably (must incorporate good ergonomics). If offered a position, you will be asked to send photos of your home office set up for approval prior to training.

L.L.Bean Provides

• IP Phone (VoIP)

• Headset, power brick, and cables

• Secure software access

Interview Requirements:

• A PC or laptop with a webcam

• A reliable internet connection

Interviews, onboarding, and training are conducted over a Microsoft Teams video call (similar to Zoom). Part of the interview is a computer skills assessment that will be observed by the interviewer. Qualified candidates will be asked to schedule their own interview and will receive a TEAMS link in advance of the interview.

If you are hired, the L.L.Bean-provided equipment will be mailed to you. Once you are set up, virtual, web-based training classes are scheduled separately. Again, a working web camera is required.

The application for this position requires screenshots or pictures of your computer's operating system, RAM, and results of an internet speed test from your proposed home office location. Please be aware of this when you start your application.

At L.L.Bean we understand that it is everyone's responsibility to create and foster an inclusive environment where everyone can be themselves at work and make it easy for others to do the same.

Health and Safety Requirement: Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels.

If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan.

If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! At L.L.Bean, we believe the outdoors brings out the best in all of us. We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote belonging.

Title: HR Specialist, Ask HR (Bilingual Spanish speaking required)

Location: Plantation United States

Job Type: Hybrid

Job Description:

Description

Job Overview:

The Human Resource Specialist, Ask HR position provides HR guidance and support to the South Region's associates on a wide range of topics.

The Human Resource Specialist, Ask HR position is a Hybrid position that is four days in the office and one day remote. The office is located in Plantation, Florida.

Bilingual Spanish speaking required.

Responsibilities:

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

• Provide first level of contact service including the ability to communicate information, answer questions and solve problems in easy to understand terms.
• Provide assistance and support for incoming HR inquiries and issues.
• Follow up with customers, provide feedback and see problems through to resolution
• Identify, research and resolve problems.
• Track, route and redirect problems to the correct resources. Properly escalate unresolved queries to the next level of support.
• Respond to all inquiries following company Global Service Standard guidelines.
• Support operation of Ask HR Help desk and serve as focal point for associate concerns.
• Follow-up with our internal customers, provide feedback and see problems through resolution.
• Ensure proper recording, documentation and closure for all inquiries.
• Maintain strict confidentiality of all employee records and information.

Skills & Qualifications:

To perform this job successfully, an inidual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

• Must have a High School diploma or its equivalent and one to two years of functional experience in Human Resources, or equivalent combination of education and experience.
• Strong administrative background.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Bilingual a plus.
• Detail oriented, strong organizational and multi-tasking skills.
• Must be highly productive, able to balance competing priorities and meet all established productivity measures.
• Must have strong proficiency in Windows and Microsoft Office, including but not limited to Word, Excel, Power Point, and Outlook. Proficiency researching the Internet.
• Ability to work with sensitive or confidential information.
• Ability to meet deadlines and work well under pressure.
• Ability to adapt to a fast-changing environment
• Excellent problem solving skills
• Ability to work in a team environment as well as independently and be self-driven.
• Critical thinking, problem solving, judgement and decision making abilities.

Travel:

Work may involve little or minimal travel.

What We Offer:

As an associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match.

Disclaimer:

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time

Title: Inbound Customer Service Representative (WFH)

Location: WFH

• temprop="occupationalCategory" style="font-size:inherit" tabindex="0" token-data="JOBS.JOB_DESCRIPTION_CATEGORIES_LINK" token-type="text"> Customer Service/Support
• temprop="reqId" style="font-size:inherit" tabindex="0" token-data="JOB_DESCRIPTION.REQ_ID" token-type="text"> 26128

Job Description

About Rotech

Join a Leader in Home Healthcare

At Rotech Healthcare Inc., we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.

With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.

Explore more about our mission and services at Rotech.com.

Overview and Responsibilities

Summary

We are seeking a dedicated Sleep Therapy Inbound Customer Service Representative for our Sleep Central Inbound Call Center in our Murray Operations ision. This position serves the customers of the Inbound Call Center (Sleep Therapy patients) by performing tasks related to CPAP resupply. Primarily responsible for new order intake to encompass accuracy with product selection and utilization guidelines. Verifies and enters correct patient demographics, payer and physician related information. Also assists customers with basic sleep coaching, reinforcement of cleaning and routine equipment maintenance. Product expert on various mask interfaces and assisting with basic mask fit issues. First line of contact for CPAP resupply customers.

Pay starting at $15.50 plus a Monthly Bonus program opportunity with Potential Unlimited Earnings

• Mon - Fri 8:30am - 5pm
• Work From Home after successful completion of IN OFFICE TRAINING and are meeting expectations with management approval

Essential Duties and Responsibilities

• Acts as patient advocate to resolve questions or concerns
• Collects patient, source information and inputs data into e-Intake
• Completes thorough verification for products and services
• Develops and maintains a working knowledge of current Medicare, Medicaid, insurance regulations, and FDA and JCAHO guidelines
• Develops and maintains working knowledge of current products and services offered by the company
• Identifies and resolves problems in a timely manner
• Makes outbound calls as needed to collect patient data
• Manages all aspects of initial intake via high volume inbound phone calls
• Processes related patient paperwork if assigned
• Processes tickets to ensure timely fulfillment of product orders
• Prompt and regular attendance is required
• Provides basic technical customer service assistance for CPAP equipment
• Provides education to patients and location employees on CPAP supplies
• Uses e-Intake proprietary system to maintain accuracy and quality control throughout initial patient contact and data input
• Performs other duties as assigned

Qualifications

Employment is contingent on

• Background investigation (company-wide)
• Drug screen (when applicable for the position)
• Basic Computer and Basic Internet skills test along with a Typing test
• Valid driver’s license in state of residence with a clean driving record (when applicable for the position)

Education and/or Experience

• High school diploma or GED equivalent
• One to three years of related prior work experience in a team-oriented environment
• Experience in medical field and administrative record management
• Strong customer service background

Skills, Knowledge and Abilities

• Effectively communicate in English; both oral and written, with physicians, employees and patients to ensure questions and concerns are processed in a timely manner
• Helpful, knowledgeable and polite while maintaining a positive attitude
• Interpret a variety of instructions in a variety of communication mediums
• Knowledge of billing reimbursement and insurance policies and requirements preferred
• Knowledge of Durable Medical Equipment (DME) or Home Medical Equipment (HME)
• Knowledge of medical billing practices preferred
• Maintain confidentiality and practice discretion and caution when handling sensitive information
• Medical terminology
• Multi-task along with attention to detail
• Self-motivation, organized, time-management and deductive problem solving skills
• Work independently and as part of a team

Physical Demands

• Lift minimum of 10lbs
• Prompt and regular attendance is required
• Requires close vision to small print on computer and or paperwork
• Requires sitting, walking, standing, talking or listening

Machines, Equipment and Technical Abilities

• Email transmission and communication
• Internet navigation and research
• Microsoft applications including but not limited to Word, Excel (spreadsheets), etc.
• Office equipment; fax machine, copier, printer, phone and computer

Rotech Information

Benefits

• Generous paid time Off and paid holidays

• Overtime pay for non-exempt hourly positions based on business needs

• Commission for Account Executives

• Fixed and variable rate car reimbursement for Area Managers and Account Executives

• Employee discount program

• Employee recognition program

• Bonus and incentive opportunities 

• Mileage reimbursement (when applicable for the position)

• Telephone reimbursement (when applicable for the position)

• EAP

• 401k, HSA and FSA/Dependent Care FSA

• Medical, Prescription, Dental and Vision

• Life Insurance, Disability, Accidental death, Identity protection and Legal services

• Meru Health Mental health and Mercer SmartConnect Medicare programs

• Livongo Diabetes and High Blood Pressure programs

• Healthcare Bluebook and RX Savings solutions programs

• HEPB and TB vaccinations

Make the Right Move and Submit your Resume Today! The hiring manager reviews resumes and contacts applicants that have related experience to the applied position. To view the status of a position that you submitted your profile to, Sign into your account. All positions are posted for a min of 5 days and positions are opened until filled with a qualified applicant, generally no greater than 200 days. We appreciate your interest in Rotech Healthcare Inc.

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Iniduals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.

Title: Payroll Administrator

Location: Rockwall United States

Full time

R7965

Job Description:

Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that's making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other's truest selves.

We understand that pursuing a new job is a big deal. Maybe you're afraid you won't fit in. Well, here's the good news. For us, the days of "fit in to get in" are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.

Must be eligible to work in the United States without the need for work visa or residency sponsorship.

Our Newest Opportunity:

Our Opportunity

The Payroll Administrator is accountable for all aspects of quality payroll service for clients. The Payroll Specialist works closely with the client contact to ensure timely and accurate processing of payroll. Ensures accurate data entry input into the payroll system to produce timely weekly, bi-weekly and semi-monthly payments.

"This is a full-time, hybrid position based out of our regional office in Rockwall, TX

Key Responsibilities

• Keep abreast of assigned client base to meet client payroll needs and process all updates for each client according to their payroll cycle

• Import and audit time files into the payroll system for processing and handles all payroll related matters for assigned client groups including processing manual checks.

• Generate and complete each payroll; post payroll batches and provide reports to clients

• Handle various activities related to the processing of the weekly, bi-weekly and semi-monthly payroll including completing processing sheets.

• Routinely contact clients according to set schedules in order to obtain payroll data, including salary adjustments, special payments, tax allocations, and employee deductions or adjustments.

• Accurately key all payroll related data necessary to process and meet appointment schedules.

• Input and execute all new hire, termination and status change information for payroll payments and adjustments on occasion.

• Assist with distribution of year-end W-2 reports.

• Maintain client files to ensure efficient operation and improved client service.

• Research and resolve client and system problems to ensure accurate payroll reports and tax returns.

• Establish and maintain a positive working relationship with clients, agencies, and coworkers to promote a positive quality service image

• Distribute client specific payroll reports.

• Record adjustments to previous pay issues.

• Assist team members with overflow work.

• Complete special projects and other duties as assigned.

Requirements

• Bachelor's degree or equivalent work experience.

• Minimum of Three (3) years payroll processing experience required

• Demonstrated ability in data entry, customer service, and problem resolution is required

• Advanced PrismHR and/or iSolved system experience

• Experience managing multi-payroll and multi-state in a multi-client environment

• Vast knowledge of state and federal laws pertaining to wage and hour, wage garnishments and taxes

Knowledge/Skills/Abilities

• Ability to work under pressure and effectively handle high volume workloads.

• Ability to appropriately distribute daily workload and assigned projects to ensure operational effectiveness.

• Ability to complete assigned projects without strict supervision.

• Ability to communicate clearly; excellent telephone manners and etiquette.

• Ability to operate a 10-key calculator by touch.

• Advanced knowledge of Microsoft Office Products (Excel, Word, Access, and

• Outlook)

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your inidual performance and/or the company's performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts. To learn more, visit: www.onedigital.com/careers

OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates ersity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.

OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, "protected characteristics"). A copy of the Federal EEO poster is linked here.

Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:

City and County of San Francsico

City of Los Angeles

County of Los Angeles

Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or 'ban the box'] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.

In short, we believe in hiring the most qualified applicant for the position, regardless of background.

If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.

OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow.

OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow.

Thank you for your interest in joining the OneDigital team!

Title: Administrative Assistant

Location: Virginia Beach United States

Job Description:

Your Role

• Provide administrative support to the Youth Opportunities Office
• Schedule, coordinate and prepare for meetings. Take meeting minutes, including at least one evening meeting per month.
• Screen service requests, phone calls, emails, etc.; initiate and prepare verbal and written responses to correspondence and inquiries
• Conduct research and prepare reports
• Accurately keep records. Establish and maintain an organized, cross referenced filing system
• Accurately enter data
• Assist in budgetary processes by processing invoices timely, completing monthly Pro Cards purchases, completing Budget Adjustment Requests; generating reports from Oracle and disseminating them to appropriate team members to assist with monthly and quarterly budget reconciliation reporting
• Make ision travel and training arrangements and coordinate staff events and training
• Utilize various microcomputer applications for data collection, report generation (i.e.,spreadsheets, databases, word processing and City and Department specific software) and presentations
• Provide customer service and act as an interface with other agencies, the public and various civic groups

Perform other job duties requiring skills, knowledge and physical requirements as demanded by those duties described or less. Inidual assignments will be determined by the supervisor based on the current workloads and department needs.

Our Commitment

Work with the best - work for Virginia Beach Parks and Recreation! Join our team and contribute to our 60+ year track record of providing legendary experiences! We are dedicated to promoting healthy lifestyles and protecting our environment. We ensure all residents - regardless of their physical, social, and economic circumstances - can access our programs. By providing enriching and memorable lifelong experiences, we strive to enhance the quality of life for our community by improving the physical and mental well-being of our residents.

Are you…

• Able to keep a positive attitude and foster excellence through your actions, words, and appearance? Personable and genuine with your communication- both written and verbal?
• Someone who seeks opportunity to learn and understand the experience of others, creating a collaborative environment for all voices to be heard? Able to embrace differences and iniduality to encourage inclusion? Willing to listen with an open mind?
• A problem solver who can work through sticking points and difficult conversations, holding yourself and team members to the highest standards of accountability?
• Able to find opportunity in challenges, no matter how difficult, finding creative solutions?
• Able to model sustainable practices to ensure an environmental conscious and productive culture (Ex: Recycle, reduce waste, optimize resources, and improve processes)?
• Going to take ownership of your time with the department and strive for excellence?

THEN WE WANT YOU TO JOIN OUR TEAM!

The P&R Employee Experience

At Virginia Beach Parks & Recreation, our success is because of our dedicated employees. We are intentional about creating an employee experience where you are empowered to reach your full potential, are supported through strength-based initiatives, and are confident in your abilities. We champion a workplace culture built on our cultural foundations: Professionalism, Respect, Accountability, Integrity, and Citizenship. These guiding principles of behavior cultivate a positive and high performing work environment. Success is recognized and celebrated, and legendary experiences are the core of who we are.

Full Time Perks -

Employees who are new to the Virginia Retirement System are eligible for:

• 11 Paid Holidays plus 3 Additional Personal Holidays
• 18 Days of Paid Time Off (PTO)
• Medical, Dental, Vision, and Prescription Coverage
• Legal and Identity Theft Protection
• Virginia Retirement System (VRS) Hybrid Retirement Plan & Basic Life Insurance
• Commonwealth of Virginia 457 Deferred Compensation Plan(COV457)
• Hybrid 457 Cash Match
• Virginia Local Disability Program (VLDP) - Income Replacement(Short-Term Disability, Long-Term Disability, and Long-Term Care)
• Optional Life Insurance
• Wellness Programs
• Employee Assistance Program / Work-Life Services
• Paid Maternity/Paternity/Parental Care Leave

Title: Patient Financial Counselor I

Location: United States Remote

Telecommute:

Telecommute (U.S.) Position

FT/PT:

Full-Time

Category:

Medical Office Professionals

Job Description:

Why Us?

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

Could This Be For You?

We are seeking a Patient Financial Counselor - Remote to educate and assist patients with making informed decisions about payment options and financial arrangements regarding their healthcare services. Determine and verify patient insurance coverage and eligibility for financial assistance programs. Knowledgeable of all aspects of the financial process from scheduling, billing, and collections. We are seeking candidates who are able to work 8am-5pmET.

Your Impact

• Promote the values of Hanger
• Communicate well with patients and insurance companies over the phone or fax
• Coordinate patient care with clinics
• Document and report payment information timely and accurately
• Verify and assure all accounts are ready for billing with adequate supporting documentation, within the established time frames
• Educate patients about payment options and financial assistance
• Negotiate and strategize patient payment arrangements
• Update patient accounts and balances
• Collect patient payments over the phone
• Review and process patient and insurance company forms
• Follow policy and procedures in regard to financial screening, arrangements and third-party demands

Minimum Qualifications

• Typically requires less than 1 year of related experience. Medical field experience collecting payments, call center experience, customer service handling difficult conversations.
• Preferred - experience in high volume medical office.
• High Scool or equivalent education.

Additional Success Factors

• Strong organizational, analytical and problem solving skills
• Able to manage multiple responsibilities and to prioritize duties/tasks in a fast paced working environment
• Good interpersonal, oral and written communication skills, including the ability to follow written and verbal directions
• Resourceful and flexible team player who excels at building trusting relationships with patients, referral sources and colleagues
• General knowledge of HIPAA and other medical insurance regulations and terminology
• Working knowledge of ICD-9, ICD-10, HCPC/CPT and other coding
• Knowledge of FDCPA
• Proficient computer software; such as MS Word, Excel, and automated billing systems
• Able to use various type of office equipment; such as, facsimile machines, calculator, postage machine, copiers, etc.
• Familiar with general medical terminology
• Understanding of state, federal and regional collection and reimbursement laws
• Must have an enthusiastic and positive attitude
• Ability to work independently, exercise creativity, and be attentive to detail
• Proficiency with basic math and accounting skills
• Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
• Keep the patient at the center of everything that you do, building lifelong trust.
• Foster open collaboration and constructive dialogue with everyone around you.
• Continuously innovate new solutions, influencing and responding to change.
• Focus on superior outcomes, and calibrate work processes for outstanding results.

#LI-Remote

Pay range of $17.75 to $21.00 + annual bonus: up to 5% of base pay depending on bonus criteria. This pay range is posted to comply with wage transparency laws. Hanger salary ranges vary based on skill, ability, knowledge, geographic location and other variables.

Our Investment in You

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs- Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger's BAKA Bootcamp and EmpowerFest

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.

#ERF-HRC

Title: Patient Assistance Care Coordinator

Job Description:

> Position: Patient Assistance Care Coordinator Location: Jeffersonville, IN

Job Id: 456 # of Openings: 0

Important Notice

Due to an increase in hiring scams, please be aware that if you are selected to move forward in our hiring process, a member of our Talent Acquisition team will contact you directly using an official @pharmacord.com and/or @echo.newtonsoftware.com email address regarding next steps in our interview process.

Please Note:

• PharmaCord will never use Microsoft Teams to reach out to candidates for interview scheduling. However, video interviews are typically conducted via Microsoft Teams. Official meeting links will always be sent from an @pharmacord.com or @echo.newtownsoftware.com email address, or through our scheduling platform, Calendly.
• We will never request your bank account information at any stage of the hiring process.
• We will never send a check (electronic or physical) to purchase home office equipment.

If you receive any suspicious communication regarding employment with PharmaCord, please report it to our Talent Acquisition team immediately at [email protected]

A typical day in the life of a Patient Assistance Care Coordinator will include the following:

The responsibilities include, but are not limited to the following:

• Answer high-volume inbound call inquiries from patients, care team, and healthcare providers regarding patient assistance program eligibility criteria, patient specific enrollment status, or refill related requests for already enrolled patients.

• Timely processing of Patient Assistance enrollment applications:

• Review of patient assistance enrollment forms and any supporting documentation to assess patient eligibility for participation as per SOPs and program guidelines

• Determination of patient's eligibility based upon program criteria for qualification.

• This may include some form of insurance benefits verification to determine eligibility for assistance.

• Actively listen to each customer, assess needs, and respond with demonstrated patience and courtesy.

• Review and identification of information that is missing and/or incorrect within program service requests/program applications.

• Reporting of Adverse Events/ Product Complaint inquiries received in accordance with SOP and good manufacturer practices.

• Provides timely feedback to the company regarding service failures or customer concerns

• Effectively uses our internal technology platform, Lynk, to complete claims processing and keep workflows moving.

• Patient Assistance Care Coordinators are expected to be patient focused and committed to providing the highest quality customer service all while maintaining a sense of compliance and commitment to abiding by company policies and procedures.

• Team members are expected to meet all call quality metrics, as well as maintain expected levels of call handling and processing metrics. This is a fast-paced, patient focused role.

This job might be for you if (must have requirements of the role):

The candidate must possess the following personal attributes:

• Service minded; focus on recognizing and meeting the needs of others (especially patients and care partners)
• Ability to handle personal health information with confidentiality
• Commitment to honesty and integrity
• Professionalism and a strong sense of proper business and customer service etiquette
• Clear verbal and written communication skills
• Accountability for results
• Ability to plan and prioritize tasks and strong attention to detail
• Proficient emotional intelligence (ability to recognize emotions and their effects)
• Ability to manage disruptive impulses and handle potentially stressful customer interactions
• Proficient computer skills
• Adaptability to change
• Personal initiative and commitment to team and organizational goals
• Ability to work effectively within a team
• A positive attitude!

Requirements:

• Associate's or Bachelor's degree strongly preferred or equivalent experience required; completion of a high school diploma or GED is required
• 6 months customer service experience, payer benefits experience (reimbursement, prior authorization, etc.), healthcare industry experience or healthcare related certification, license, or equivalent coursework is strongly preferred
• This is an office-based position, the ability to sit for extended periods of time is necessary
• Although very minimal, flexibility to travel as needed is preferred
• We are located in Jeffersonville, IN. PharmaCord does reimburse for tolls if applicable, at the frequent user rate. This rate is applied after 40 trips per month (valued at $678.60 per year)

Physical Demands & Work Environment:

• While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Must be able to type 35 WPM with 97% accuracy.
• Although very minimal, flexibility to travel as needed is preferred.
• This position requires ability to work a standard 8.5-hour standard shifts between our business operating hours of 8am - 11pm Monday through Friday. A shift will be assigned and may change depending on business need.
• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.
• Due to investment in program specific training, candidates are expected to maintain role for a minimum of 6 months, or within a client-facing role, prior to being considered eligible for lateral or promotion level move. PharmaCord is committed to creating a strong company culture that values collaboration, employee development, and promotion from within. Exceptions will be reviewed on a case-by-case basis to assess business need and service impact.

Once you land this position, you'll get to enjoy:

Our Benefits & Perks

• Company paid Short-term Disability (STD)

• Increased competitive 401(k) company match up to 4%

• Affordable Medical, Dental, and Vision benefits - PharmaCord covers 75% of Medical Premiums for our employees

• Wellness discounts of up to $260 per year for participation in wellness program

• Annual HSA employer contribution

• Company paid and voluntary Life Insurance options

• Voluntary Life, AD&D and Long-Term Disability Insurances

• Paid Parental Leave of Absence

• Wellness and Employee Assistance Programs

• PTO benefits, flex days and paid holidays

• Employee Referral Program

• Ambassador Program

• Tuition reimbursement program up to $5,000 per year

Competitive Compensation & Flexible Working

• Competitive starting pay rates
• Toll reimbursement program (valued at $678.60 per year)
• This role may be eligible for a hybrid schedule (50% in office, 50% remote). To qualify for a hybrid schedule, you are required to work a minimum of 6 months on-site at our headquarters location. You must show you've successfully completed training, are in good performance and attendance standing, and are consistently meeting KPI's as outlined within the program business rules.
• Multiple shift options between 8 AM and 11 PM Monday - Friday

A Career You'll Love

• Working for PharmaCord - voted Best Places to Work in Kentucky for 2019 and 2021
• Work for a company that values ersity and makes deliberate efforts to create in inclusive workplace
• Opportunities for advancement with a company that supports personal and professional growth
• A challenging, stimulating work environment that encourages new ideas
• Exposure to many learning and development opportunities
• Playing a crucial part in the lives of our patients, physicians, and pharmacies by enhancing the patient services experience
• Our new state of the art Headquarters building offering many amenities including collaborations spaces, outdoor dining, walking path, marketplace café, and more!

Any offer of employment is contingent on completion of a background check to company standard. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

At PharmaCord, we don't just accept difference - we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. PharmaCord is proud to be an equal opportunity employer.

PharmaCord is unable to sponsor employees at this time.

Want to learn more about us? Find us on LinkedIn, Glassdoor, Twitter & Facebook!

Patient Account Representative I

Location: Hopkinsville, KY,  United States

Job Category: Health Information Mgmt & Billing

Full-Time

Hybrid

Hourly Range: $17.03 USD to $23.85 USD

Hopkinsville, KY 42240, USA

Job Description:

Join our Team

We are looking for a compassionate, caring and dedicated Patient Account Representative I to join our team and help us continue our tradition of excellence.

Benefits:

We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. In addition to our robust healthcare and retirement plans, we offer:

• Flexible work schedules - Full time/part time/supplemental - Day/Eve/Night
• Onsite children's care centers (Infant through Pre-K)
• Tuition reimbursement
• Student Loan Repayment Program
• Payactiv-earned wage benefit-work today, get paid tomorrow
• Free access to fitness centers
• Career advancement opportunities

Job Overview

This position is responsible for accurate charging, billing, follow-up, refunding, contract variance follow-up, and posting of insurance and self-pay accounts for Hospital Billing, Professional Billing, and Comp Center Billing. Responsible for the resolution of patient inquiries pertaining to billing and insurance filing processes. Will work with patients and third party payors to obtain payment on delinquent accounts according to the legal and proper collection techniques as well as maintain accounts receivable goals developed by the department.

Education and Experience

Completion of High School or GED required. Two to four years' experience in a physician office, hospital registration, collection agency, hospital or professional billing or training at an educational institution that includes medical billing.

Salary and Compensation

We aim to offer a salary that reflects the experience you bring to our team. While the posted range shows the full potential for this role, most offers are made within a range that aligns with typical experience levels for similar positions.

Patient Financial Services

Required training in office

Remote after training

Day Shift M-F

Payment Posting

Title : Supervisor, Patient Services

Location: Boca Raton United States

Job Description:

ModMed is hiring a driven Supervisor, Patient Services to join our positive, passionate, and high-performing RCM BOOST team focused on leading and developing their team to ensure exceptional performance and alignment with the company's mission. This is an exciting opportunity to actively support and coach team members, fostering a positive work environment and culture of high performance by ensuring effective call center operations, analyzing processes, and driving continuous improvement within a fast-paced Healthcare IT company that is truly Modernizing Medicine!

Your Role:

• Work closely with senior leaders and talent on all aspects of staffing non-exempt team members, including hiring, training, supervision, and preparing and delivering performance reviews.
• Prepare performance reports and action plans to meet KPIs by collecting, analyzing, and summarizing data and trends.
• Spearhead and lead special projects to support and enhance our patient/client-facing activities, escalations, along with other duties and responsibilities as assigned.
• Analyze departmental processes and recommend resolutions based on metrics, trends, and reporting. While developing and implementing strategies to improve call center benchmarks
• Serve as a point of contact to ensure internal teams' daily workflow processes are completed and supported, and provide a strong floor presence, all while fostering a positive work environment that maximizes inidual and team performance through communication.
• Maintains operational consistency and quickly identifies and resolves trouble spots.
• Strives to make meaningful and challenging contributions to the betterment of the Patient Services department.
• Develop a climate that fosters motivation, encourages participation, and provides opportunities for employee initiative.
• Utilize and explore the use of the training curriculum for ways to improve, enhance, and evaluate the onboarding process of the new hire and existing team members.
• Effectively make sound decisions and manage erse personalities with skill.
• Develop strong credibility with all levels in the department by taking prompt measures to prevent performance and behavior problems

Skills & Requirements:

• Bachelor's Degree preferred.
• 4+ years of previous healthcare, customer service, and call center supervisory experience.
• Strong critical thinking, analytical, and problem-solving skills.
• Expert knowledge of the medical billing claims submission process and working with insurance carriers (e.g., Medicare, private HMOs, PPOs).
• Intermediate Excel and Word skills, such as the ability to perform basic calculations with formulas and functions, format spreadsheets, visualize data through charts and graphs, and create presentations.
• Proven ability to work effectively within a team to create a positive work environment.
• A solid professional demeanor is required, such as the ability to remain calm in a demanding call environment.
• Strong working knowledge of business software applications, including Google Sheets, Microsoft Word, Excel, and PowerPoint.
• High level of competency/Subject Matter Expert in Modernizing Medicine's PM product line (preferred)/or related EHR/EMR systems.
• Excellent communication (Verbal/Written) and interpersonal skills

#LI-LM1

#REMOTE

Title: Patient Specialist

Location: Piscataway United States

Job Description:

Description

The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra's solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life.

The ASSURE Patient Specialist (APS) conducts patient fitting activities in support of the sales organization and the team of Regional Clinical Advisors (RCA). The APS will serve as the local patient care representative to provide effective and efficient patient fittings.

This is a paid per fitting position.

Openings for Monmouth, Middlesex and surrounding counties.

Requirements

ESSENTIAL DUTIES

• Act as a contractor ASSURE Patient Specialist (APS) to fit and train local patients with a wearable defibrillator via training assignments dispatched from corporate headquarters. The APS will be trained and Certified as an ASSURE Patient Specialist by Kestra.
• Ability to provide instruction and instill confidence in Assure patients with demonstrated patient care skills
• Willingness to contact prescribers, caregivers and patients to schedule services
• Ability to accept an assignment that could include daytime, evening, and weekend hours
• Travel to hospitals, patient's homes and other healthcare facilities to provide fitting services
• Measure the patient to determine the correct garment size
• Review and transmit essential paperwork with the patient to receive the Assure garment and services
• Manage inventory of the Assure system kits, garments, and electronic equipment used in fittings
• Flexibility of work schedule and competitive pay provided
• Adhere to Pledge of Confidentiality
• Information regarding a patient of this company shall not be released to any source outside of this company without the signed permission of the patient. Furthermore, information will only be released internally on a need-to-know basis. All Team Members will not discuss patient cases outside the office or with anyone not employed by this company unless they are directly involved with the patient's case.

COMPETENCIES

• Passion: Contagious excitement about the company - sense of urgency. Commitment to continuous improvement.
• Integrity: Commitment, accountability, and dedication to the highest ethical standards.
• Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service.
• Action/Results: High energy, decisive planning, timely execution.
• Innovation: Generation of new ideas from original thinking.
• Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind.
• Emotional Intelligence: Recognizes, understands, manages one's own emotions and is able to influence others. A critical skill for pressure situations.
• Highly organized, service and detail orientated
• Passionate about the heart-failure space and a strong desire to make a difference
• Strong interpersonal skills with communicating and assisting clinicians with providing care for patients.
• Interest and desire for life-long learning to continuously improve over time.

Requirements

Education/Experience Required:

• 1 year in a paid patient care experience (not as a family care giver)
• Clinical or engineering background which may include but is not limited to nurses, cardiac device sales representatives, clinical engineers, catheterization lab technicians, physician assistants, or ECG technicians.
• Disclosure of personal NPI number (if applicable)
• Completion of background check. Florida and Ohio must complete a level 2 screening paid for by Kestra.
• Willingness to pay an annual DME fee which is deducted from the completed work order
• Ability to pay for vendor credentialing upfront during a 90-day probationary period
• Experience in patient and/or clinician education
• Valid driver's license in state of residence with a good driving record
• Ability to consistently work remotely Disclosures are required for any potential relationships and referral sources
• Must be able to achieve credentialing for hospital system entry including, but not limited to:
• Documentation of vaccination and immunization status
• Pass background check
• Pass drug screening testing
• Review and agree to hospital policies and procedures
• Completion of online courses, i.e., HIPAA, Bloodborne Pathogens and Electrical/Fire Safety

Preferred:

• Knowledge of MS Office, Excel, PowerPoint, MS Teams
• Direct cardiac patient care experience - RN, RT, CVIS, Paramedic, CRM

WORK ENVIRONMENT

• Variable conditions during travel
• Minimal noise volume typical to an office or hospital environment
• Possible environmental exposure to infectious disease (hospital and clinic settings)
• Extended hours when needed
• Drug-free

PHYSICAL DEMANDS

• Ability to travel by car

• Frequent repetitive motions that may include wrists, hands and/or fingers, such as keyboard and mouse usage

• Frequent stationary position, often standing or sitting for prolonged periods of time

• Frequent computer use

• Frequent phone and other business machine use

• Occasional bending and stooping

• Ability to lift up to 40 pounds unassisted, at times from in and out of vehicle

TRAVEL

• Frequent travel by car in agreed upon geography

OTHER DUTIES:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Team Member. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Title: Patient Accounts Manager, Full Time - Days

Location: Burr Ridge United States

Job Description:

Job ID

2025-78998

Shift

Day

New Position Type

FT Regular

CBA Code

Non-Union

New FLSA Status

EXEMPT

Minimum

USD $90,800.00

Maximum

USD $105,900.00

Job Description

Be a part of a world-class academic healthcare system, Uchicago Medicine as a Manager of Patient Accounts in the Revenue Cycle Department. This position will be primarily a work from home opportunity with the requirement to come onsite as needed. You may be based outside of the greater Chicagoland area.

In this role, the Patients Account Manager will be responsible for the direction, supervision, evaluation and overall management of the supervisors and clericals within any of the Patient Account Service areas. This includes ensuring that new employees receive appropriate orientation and all employees receive ongoing in service education within the Patient Account Service areas.

Essential Job Functions

• Supervise, assign, and direct the activities of all personnel in one or more of the following areas: Billing, Collections, IDPA Billing, Cash Applications, Patient Inquiry, and Medicare

• Determine work flow, employee instructions and adherence to policy and procedures of the Hospitals, the department and any governing agencies (including but not limited to Board of Health, JCAHO, Illinois Department of Public Aid, Medicare) as they relate to general hospital information; remain current on all required policies and procedures for the Hospitals and for the major insurance carriers as they relate to billing and collection of patient accounts; remain knowledgeable on all bargaining unit contracts covering staff in the department

• Evaluate annually the performance of the supervisory personnel of the above areas and clerical staff as per bargaining unit contracts covering staff in the department

• Participate in the interviewing selection, orientation, and evaluation of employees under the designated areas of responsibility and initiate actions as necessary and according to Hospitals policies and bargaining unit contracts

• Review, develop, recommend and implement goals and objectives for the department; ensure that area/staff meet goals set for the department; suggest methods to improve productivity/work flows to meet department goals

• Develop departmental policy, procedure, standards, and operating manuals and assure supervisory and clerical staff implementation; ensure that all employees are informed of current and updated policies and procedures; review and regularly update internal controls for both management and clerical work

• Remain current and knowledgeable on financial systems and work flows as they affect patient accounts; advise management on problems or changes needed to systems to maximize efficiency or improve patient relations

• Maintain patient confidentiality as required by Hospitals policy and industry/legal standards

• Acknowledge and support Hospitals defined goals and approach to patient care; attend regular training sessions and management classes to improve patient and customer communications

• Collect and collate statistical data and graphs for required management reports relating to task performance and productivity

• Investigate complaints and suggestions regarding patient account processing, and initiate a follow up with the customer complaint area

• Assist in the intra and interdepartmental quality assurance program; make recommendation to address any problems/concerns identified; help to develop appropriate educational and training programs to address the problems/concerns in conjunction with the departmental training team

Required Qualifications

• High school diploma required
• Three to five (3-5) years prior supervisory/management experience in a patient accounts department
• Management skills of planning, organizing, managing, controlling, and staffing; ability to adjust readily to change
• The ability to get things performed through, with, and by people; dependable, reliable and able to maintain good interpersonal relationships
• Strong communication skills required; ability to impart knowledge of procedures and techniques; ability to educate and train new and existing personnel
• Experience in dealing with employees covered by bargaining unit contracts preferred
• CRT and/or PC experience required

Preferred Qualifications

• Associate or bachelor’s degree preferred; or an experiential equivalency
• Project Management and Excell skills are strongly preferred

Job Details

• Job type: Full-Time (1.0FTE)
• Shift: Days 
• Department/Unit: Revenue Cycle Managment - Burr Ridge
• Work Location: Flexible Local Remote- Burr Ridge, IL
• CBA Code: Non-Union

Why Join Us

We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an inidual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion.

UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities

UChicago Medicine is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.

As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.

Compensation & Benefits Overview

UChicago Medicine is committed to transparency in compensation and benefits.  The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.

The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.

Title: Chronic Care Manager (Remote - Compact States)

Location: United States

Job Description:

Location: Remote

Join our mission to help transform healthcare delivery from reactive, episodic care to proactively managed patient care that prevents live-changing problems before they happen for patients with two or more chronic conditions. We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support.

The position of the Nurse Chronic Care Coordinator, Remote will perform telephonic encounters with patients on behalf of our partners each month and develops detailed care plans within our care plan templates in the electronic health record. This begins as an Independent 1099 Contractor position but offers the potential to reach full-time W2 employment (with employee benefits).

Harris CCM is seeking Nurses to work part-time from their home office while complying with HIPAA privacy laws. You will set your own hours and will not be held to a daily work hour schedule. You will be contracted to work a minimum of 20hrs/wk. Harris CCM wants its team members to have the flexibility to balance their work-life with their home life. Part-time team members will typically need to dedicate an average of 20-30 hours per week to care for their assigned patients. This unique business model allows you to choose what days and what hours of the day you dedicate to care for your patients.

The Care Coordinator will be assigned a patient panel based on skill and efficiency level and is expected to carry a patient panel of a minimum of 100 patients per calendar month. Care Coordinators will be expected to complete encounters on 90 percent of the patients they are assigned.

Harris CCM utilizes a productivity-based pay structure and pays $10.00 per completed patient encounter up to 99 encounters/month, $10.25/encounter from 100-149 encounters/month, $12/encounter from 150-199 encounters/month, $14/encounter from 200-249 encounters/month, and $16/encounter for >250 encounters/month. Payment tier increases require 3 months consistency to achieve. A patient encounter will take a minimum of 20 minutes (time is cumulative).

What your impact will be:

• The role of the Care Coordinator is to abide by the plan of care and orders of the practice.
• Ability to provide prevention and intervention for multiple disease conditions through motivational coaching.
• Develops a positive interaction with patients on behalf of our practices.
• Improve revenue by creating billable CCM episodes, increasing visits for management of chronic conditions.
• Develops detailed care plans for both the doctors and patients. The care plans exist for prevention and intervention purposes.
• Understand health care goals associated with chronic disease management provided by the practice.
• Attend regularly scheduled meetings (i.e., Bi-Monthly Staff Meetings, monthly one on one's, etc.). These “mandatory” meetings will be important to define the current scope of work.

What we are looking for:

• Graduate from an accredited School of Nursing. (LPN, LVN, RN, BSN, etc.)
• Current COMPACT license to practice as an RN/ LVN/LPN held in current state of residence with no disciplinary actions noted
• A minimum of two (2) years of clinical experience in a Med/Surg, Case Management, and/or home health care.
• Hands-on experience with Electronic Medical Records as well as an understanding of Windows desktop and applications (MIcrosoft Office 365, Teams, Excel, etc), also while being in a HIPAA compliant area in home to conduct Chronic Care Management duties.
• Ability to exercise initiative, judgment, organization, time-management, problem-solving, and decision-making skills.
• Skilled in using various computer programs (If you don’t love computers, you won’t love this position!)
• High Speed Internet and Desktop or Laptop computer (Has to be operation system of Windows or Mac) NO Chromebooks
• Excellent verbal, written and listening skills are a must.

What will make you stand out:

• Quickly recognize condition-related warning signs.
• Organized, thorough documentation skills.
• Self-directed. Ability to prioritize responsibilities. Demonstrated time management skills.
• Clear diction. Applies exemplary phone etiquette to every call.
• Committed to excellence in patient care and customer service.

What we offer:

• Contract position with opportunity to become a full-time position, to include benefit options (Medical, Dental, Vision, 401K, Life).
• Streamline designed technology for your Chronic Care operations
• Established and secure company since 1976, providing critical software solutions for many verticals in countries ranging from North America, Europe, Asia, and Australia.
• Core Values that unite and guide us
• Autonomous and Flexible Work Environments
• Opportunities to learn and grow
• Community Involvement and Social Responsibility

About us:

For over 20 years GEMMS has been the leader in Cardiology Specific EHR technology.  The product was developed in a “living laboratory” of a large Cardiology Enterprise with over 40 physicians in 28 locations. For single physician offices to large cardiovascular centers that include a diagnostic centers, ambulatory surgical center, and peripheral vascular offerings.

When physicians and Administrators evaluate GEMMS ONE, they are often impressed with the vast clinical cardiovascular knowledge content and operational aspects found in GEMMS ONE.  GEMMS ONE EHR provides a rich array of functionality spanning the entire cycle of patient care. With everything from a patient portal to e-prescribing to clinical documentation to practice management including cardiovascular specific quality measurements and MIPS patient dashboard.   GEMMS ONE EHR System provides all the medical records software tools needed to complete your daily tasks in the most efficient way possible.

Title: Sr Specialist, Integration Partner

Location: Omaha United States

Location: Dallas, TX

Job Number: 904240

Job Description:

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

This job involves independent collaboration to enhance process quality and efficiency. The specialist works beyond defined processes to address complex issues and oversees team performance. Engaging with clients to understand their needs, they implement best practices to ensure effective integration solutions that align with operational excellence and business objectives.

Job Description:

Essential Responsibilities:

• Collaborate with deployment teams and product development teams to diagnose and resolve issues encountered during product integration.
• Act as the primary technical point of contact for the merchant for all implementation-related activities throughout the integration lifecycle.
• Facilitate setting up of test accounts, provide technical development support, and guide the merchant through testing, validation, certification pre-launch activities, and post-sales performance.
• Be customer-facing as the technical lead and drive technical conversations that result in the delivery of the project.
• Provide customer support via phone and chat and troubleshoot technical issues.
• Advise management and appropriate groups on support issues impacting customer satisfaction and provide recommendations for appropriate actions.
• Demonstrate a clear understanding of merchants' product, process, and technical requirements of payment processing across all channels and the ability to match these with existing solutions.

Minimum Qualifications:

• Minimum of 5 years of relevant work experience and a Bachelor's degree or equivalent experience.

Preferred Qualification:

Subsidiary:

PayPal

Travel Percent:

0

• PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The US national annual pay range for this role is $94,000 to $156,200

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

Title: Digital Experience DX Partner - Google

Location: United States Remote

Job number:

00065568211

Travel required:

Yes, 25 % of the Time

Job category:

Digital

Location:

United States / United States

Employment type:

Full-time

Work model:

Hybrid

Job Description:

About the Role

We are seeking an Experience Partner with AI/Digital transformation experience in the high tech space to join our team supporting Google, a key client, for our digital experience practice area, Cognizant Moment. Note that prior experience working for Google is a requirement to be considered for this position.

In this role, you serve at the core of demand generation for Cognizant Moment services - balancing sales, solutioning, storytelling, and account management. You will work directly with the market/industry account management team as well as adjacent service lines to build solutions and support needs.

Cognizant Moment reinvents experience in an AI-enabled world. Comprised of industry creative leaders and technology experts, Cognizant Moment helps businesses build a new kind of experience ecosystem - one that combines big data insights with the imaginative application of generative AI to drive innovation and deliver hyper-personalized, dynamic experiences that drive brand growth and differentiation. Focus areas include: Experience Transformation, Marketing and Content, Commerce, Digital Product Design, Learning & Employee Experience, and Customer Service.

Work Model

We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position with travel open to qualified applicants in the United States. Desired locations include PST, MST, EST, and CST. PST and MST are the preferred locations, but we will consider candidates who meet all requirements who reside in EST and CST time zones. This role does require approximately up to 25-30% travel. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

In this role, you will:

• Deliver with excellence by leading program delivery and sustaining a billable utilization of 30% in a leadership capacity with Google and to achieve revenue and profitability goals set.

• Generate demand for Cognizant Moment offers - you'll work to understand trends and align capabilities to take advantage of these trends for Google. Your work will include crafting a sales plan, leading a pipeline of opportunities, and working with the client to build a problem statement that serves as a guidepost for solutioning to achieve sales goals set.

• Build compelling solutions - you will assemble and lead pursuit teams with appropriate skills to help your client solve for their problem statement. You'll be accountable for the story, the structure of the deal, and pricing.

• Be a trusted advisor to your client - you'll actively seek to establish relationships with key client stakeholders who focus on growth within Google (typically sales, marketing, product, and business ision leaders). You will be accountable for client satisfaction, and you will proactively generate thought leadership that supports your clients' desire to look ahead and anticipate the market.

• Collaborate Across Cognizant - you'll be the point person to assemble skills - within Cognizant Moment and across the organization - to respond to client needs. You'll work closely with internal account teams to plan and run existing clients. You'll work with Consulting and other Service Lines to ensure the best people are working toward an ideal solution.

Success will be measured on total contract value (TCV), revenue and profitability targets, and client satisfaction, with a particular goal to grow existing Cognizant clients in new buying centers while delivering with excellence through quantifiable value for those clients.

What you need to have to be considered

• Proven Leadership Experience: At least 5-10 years of success in an Engagement Leader or Sales/Account Management, consistently driving client satisfaction, strategic growth, and business impact.

• Strategic problem-solving: The ability to understand business challenges and requirements from the customer's perspective, as well as industry trends, and translating them into experience solutions that generate growth.

• Market/Industry prowess: Deep understanding of how the high tech industry, and specifically, how Google operates.

• Sales experience: Proven experience in sales with a strong track record of driving revenue growth in digital experience or AI spaces.

• Experience Expertise: Design, Marketing, Content, Commerce, Learning, Strategy, Employee Experience, Platforms

• Executive Presence: Effective executive communication skills to clearly articulate solution vision and demonstrate solutions in a simple but compelling way. You'll also need to be able to create your own compelling presentations.

• Relationship management: Outstanding interpersonal abilities; skilled in handling relationships with customers, market teams, and other practice experts.

• Commercial knowledge: Ability to analyze sales opportunities and qualify leads and opportunities. Need expertise in crafting pitches/proposals, GTM, and sales plans.

What's in it for you

You'll get the chance to build industry leading digital experience solutions that shape millions of people's lives around the globe. You will partner with specialists in Adobe, Salesforce, Contact Center, Gen AI, Commerce, Digital Products, Marketing and Content, and Personalization among others.

Salary and Other Compensation:

The annual salary for this position is between $170,000-$185,000 depending on the experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance

• Paid holidays plus Paid Time Off

• 401(k) plan and contributions

• Long-term/Short-term Disability

• Paid Parental Leave

• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

The Cognizant community:

We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don't just dream of a better way - we make it happen.
• We take care of our people, clients, company, communities and climate by doing what's right.
• We foster an innovative environment where you can build the career path that's right for you.

Title: Senior Partnerships Manager

Location: Chicago United States

Job Description:

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. 

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. 

Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.

What's the opportunity? 

We're looking for a highly strategic and results-driven Senior Solutions Partnership Manager to join our team. This role is a key driver of our growth, responsible for identifying, recruiting, and managing a portfolio of strategic partners within the Customer Services ecosystem. You will be the architect of our partner network, focusing on solution providers and consultancies that can create new market opportunities and drive significant revenue growth. The ideal candidate will have deep domain expertise in the customer service and CX technology landscape, a strong network, and a proven track record of building and scaling successful partnerships.

What will I be doing? 

• Strategy & Planning: Develop and execute a comprehensive Business Plan focused on recruiting and growing partners that align to Intercom's strategic objectives. 
• Partnership Sourcing & Development: Identify, evaluate, and prioritize potential,strategic partners in the Customer Service and CX ecosystem 
• Negotiation & Structuring: Lead the end-to-end partnership lifecycle, including initial outreach, business case development, negotiation of commercial terms, and contract execution.
• Relationship Management: Serve as the primary point of contact and lead relationship manager for key CX and Customer Service partners, ensuring mutual success and identifying opportunities for co-innovation and expansion.
• Cross-functional Execution: Collaborate closely with Product, Engineering, Operations, and Legal teams to integrate partner solutions seamlessly and ensure technical and operational readiness.
• Performance Monitoring: Define key performance indicators (KPIs) for each partnership, monitor performance, report on the business impact, and conduct regular QBRs (Quarterly Business Reviews) with partners.
• Market Intelligence: Stay abreast of industry trends, competitor partnerships, and emerging technologies in the CX/Service space to maintain a competitive edge.

What skills do I need? 

• 5+ years of experience in Partnership Management, Business Development, or Alliance Management, with a significant focus on Customer Experience (CX) or Customer Service technologies/platforms.
• Bachelor’s degree in Business, Marketing, or a related field; a Master's degree is a plus.
• Proven ability to identify, negotiate, launch, and grow complex, high-value strategic partnerships.
• Strong understanding of the Customer Service technology stack (e.g., Salesforce Service Cloud, Zendesk, Genesys, Intercom, conversational AI/ML, WFM, QA tools).
• Exceptional communication, presentation, and interpersonal skills, with the ability to influence stakeholders at all levels, both internally and externally.
• Demonstrated ability to think strategically about business, product, and technical challenges.

Benefits 

We are a well-treated bunch with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and meaningful equity
• Comprehensive medical, dental, and vision coverage
• Regular compensation reviews - great work is rewarded!
• Flexible paid time off policy
• Paid Parental Leave Program
• 401k plan & match
• In-office bicycle storage
• Fun events for Intercomrades, friends, and family!

*Proof of eligibility to work in the United States is required.

The OTE salary range for candidates within the San Francisco Bay Area is $203,000 - $242,000. Actual OTE and base pay will depend on a variety of factors such as education, skills, experience, location, etc. The OTE pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).  

Policies 

Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Intercom. We avoid spending time on isive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.  

Intercom values ersity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

Title: PAS Bed Placement Coordinator

Location: Salem, OR,  United States

Part time

job requisition id

RQ4042760

Job Description:

Site: North Shore Medical Center, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Per Diem

Job Summary

Under the general direction of the Manager of Patient Access, the Bed Placement Coordinator manages the daily operations relative to patient bed assignments within the Medical Center. The Coordinator upholds the department mission as follows: Ensure the patient is admitted/registered in a timely and professional manner with little or no inconvenience or frustration to the patient. Obtain all necessary information from the patient in a professional and caring manner. Distribute information to appropriate departments expeditiously. Obtain legal consent forms such as consent for treatment, admission, rights as a hospital patient, surgical procedures, financial responsibilities, etc. Assist in maintaining financial integrity of the hospital through obtaining pre-approval/pre-certification, verification of coverage and providing other information through proper screenings. Promote customer service in our daily dealing with anyone with whom we come in contact in the Admissions/Registration Department.

Qualifications

Required: - Windows application knowledge; third party payers and their specific requirements; typing skills with a minimum of 40 WPM; excellent customer service skills. Insurance knowledge, medical terminology. Strong interpersonal skills, courtesy and tact with patient, family members, physicians and staff members Keyboard, Computer and office machine experience. Interpersonal skills necessary in order to effectively interact with patients, nursing, physicians and their office staff, quality resources, third party payers and various other patient care personnel to exchange information; Communication skills and the ability to identify and convey any problems to the Manager of Access; analytical skills necessary to maintain patient records, screen insurance information and prioritize patient placement; must posses the ability to pay close attention to detail to enable accuracy of information; and posses excellent customer service skills. The following are required: thorough understanding of third party payer requirements and regulations required effective communication and interpersonal skills to exchange information and build rapport with others. ability to identify, report and resolve issues appropriately. analytical skills necessary to maintain patient records, screen insurance information and prioritize patient placement; ability to pay close attention to detail to enable accuracy of information. - Previous medical/hospital experience with exposure to billing/insurances and Windows applications required, preferably 2-3+ years and in a hospital setting. Department provides two months on the job training to learn policies and procedures, gain an understanding of insurance requirements, medical terminology, computer entry and legalities of signing consent forms with accuracy, and screening of medical and financial information - High School or GED required. Associate Degree preferred.

Additional Job Details (if applicable)

Additional Job Description

Remote Type

Onsite

Work Location

81 Highland Avenue

Scheduled Weekly Hours

0

Employee Type

Regular

Work Shift

Evening (United States of America)

Pay Range

$21.78 - $31.08/Hourly

Grade

4

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all iniduals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for iniduals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Title: Patient Service Rep

remote type

Onsite

locations

Salem-MA

time type

Part time

job requisition id

RQ3300861

Job Description:

Site: Shaughnessy-Kaplan Rehabilitation Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Oversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supporting all other front office staff. Coordinate and complete demographic and insurance intake, computerized registration, scheduling of patients and verifying the patient’s insurance coverage with a customer service oriented approach. Orient patients to the center and coordinate additional patient services as needed.

Qualifications

Key Responsibilities

• Support is provided to other center team members by answering phones, assisting customers, and fulfilling any cross trained responsibilities.
• Support is provided to other staff to ensure effective orientation and continuous development to achieve performance standards.
• Scheduling status is maintained daily and potential problems are addressed with corrective actions.
• Patient pre-registration, registration, insurance verification, and scheduling are completed per center standards.
• Patients are greeted, assisted and appropriate staff notified of patient arrival.
• Administrative duties such as answering the phone, confirming appointments, supporting insurance requirements processes, photocopying, typing, faxing, inventory of supplies, sorting mail and handling other administrative duties are completed per center guidelines.
• Medical record setup, maintenance, and discharge are completed per center guidelines in a timely manner.
• Monthly patient satisfaction questionnaires are processed for current patients according to center standards.
• Customer service delivery is carried out to achieve stated goals.
• Insurance approvals and documentation are recorded in the medical record and computer system in accordance with center standards.
• Therapy charges are entered and reconciled as assigned.
• Additional department, organization, or network activities are completed per established objectives.
• PCC Organizational Values of Innovation, Collaboration, Accountability, Respect, and Excellence are upheld.

Qualifications - External

Qualifications and Experience

Education/Degree

•  High school graduate required.

Preferred

• Associate’s degree in medical administration

Experience

•  Two years experience in a medical/physicians office setting and/or experience with insurance benefits preferred.

Skills (Specific learned activity gained through training (e.g. computer skills, keyboarding, presentation, CPR, ACLS, etc.)

•  Computer proficiency required.  Microsoft office applications preferred with ability to learn new software.

Preferred

• Highly developed communications and interpersonal skills, working with erse population.
• Work independently, be self-directed and contribute as a member of a team.
• Anticipates challenges and develops and implements strategies for addressing them.
• High level of service delivery. Demonstrate initiative with ability to prioritize work, meet deadlines and adapt to changing situations.
• Attention to detail.

EEO Statement

SRN is committed to ersity in the workplace which begins with respect and opportunity for all. SRN takes affirmative action to ensure that equal employment opportunity is provided to all persons regardless of race, religious creed, color, national origin, sex, sexual orientation, gender identity, genetic information, age, ancestry, veteran status, disability or any other basis that would be inconsistent with  any applicable ordinance or law. If you need a reasonable accommodation in coming to or participating in the interview process, please let us know.

Additional Job Details (if applicable)

Additional Job Description

Remote Type

Onsite

Work Location

35 Congress Street

Scheduled Weekly Hours

0

Employee Type

Per Diem

Work Shift

Day (United States of America)

Pay Range

$21.28 - $27.76/Hourly

Grade

PP1438

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

Title: Patient Financial Advisor (HYBRID), Day Shift, Ancillary/Diagnostic Scheduler

Location: Gaithersburg, MD,  United States

Full time

job requisition id

R-036190

Job Description:

Support Center

Adventist Healthcare seeks to hire an experienced Patient Financial Advisor Ancillary/Diagnostic Scheduler, who will embrace our mission to extend God's care through the ministry of physical, mental, and spiritual healing.

As a Patient Financial Advisor-Ancillary/Diagnostic Scheduler, you will:

• Scheduling and coverage authorization of scheduled services
• May require physician/clinical communication
• Pre-registration of scheduled services to include coverage verifications and authorizations
• Assisting patients in completing AHC charitable applications at the medical centers• Schedule Interventional Radiology, L&D, EEG, Respiratory, Cardiology, Radiology, OT, and Speech Therapy.
• Be responsible for verifying insurance coverage and benefits and obtaining authorizations as well as collecting patient financial obligations.

Qualifications include:

• Minimum of 2 years experience within a healthcare financial environment. Can include insurer or public health settings as well.
• High School Graduate or equivalent.
• Must have experience working as a scheduler or coordinator in one of these departments: Interventional Radiology, L&D, EEG, Respiratory, Cardiology, Radiology, OT, and Speech Therapy.
• Bilingual Spanish a plus

Work Schedule:

Day Shift

Hybrid

Monday through Thursday8:00 am to 4:45 pm, Fridays 8:00 am to 3:30 pm

Pay Range:

$18.71 - $25.65

If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.

Under the Fair Labor Standards Act (FLSA), this position is classified as:

United States of America (Non-Exempt)

At Adventist HealthCare our job is to care for you.

We do this by offering:

• Work life balance through nonrotating shifts

• Recognition and rewards for professional expertise

• Free Employee parking

• Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire

• Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)

• Paid Time Off

• Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period

• Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance

• Subsidized childcare at participating childcare centers

• Tuition Reimbursement

• Employee Assistance Program (EAP) support

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

If you want to make a difference in someone's life every day, consider a position with a team of professionals who are doing just that, making a difference.

Join the Adventist HealthCare team today, apply now to be considered!

COVID-19 Vaccination

Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.

Tobacco and Drug Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.

While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).

Equal Employment Opportunity

Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law.

Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants' religious beliefs.

Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.

Title: Support Engineer (Bilingual English & Spanish)

Location: Atlanta, Denver or Miami United States

Full-time

Job Family Group: Client Support Services

Job Description:

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling iniduals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

At Featurespace, now part of Visa, we strive to be the world's best software company at protecting our clients and their customers from fraud attacks. We do that with personality, heart and professionalism, cultivating an innovative, fun and positive team atmosphere where everybody can contribute to solving our clients' problems in new, innovative ways. We are always seeking to be the best at what we do and make our customers smile.

We are seeking a Support Engineer to join our Americas Support Team. This is a highly technical customer-facing position that goes beyond what is typically expected in an entry-level support role. You will work directly with enterprise clients, diagnosing complex issues in live fraud detection environments, and partnering closely with engineering to deliver effective solutions.

You will provide support for multiple Featurespace products, including ARIC, deployed across both cloud and on-premises infrastructures. Your work will help ensure mission-critical systems remain reliable, high-performing, and secure, protecting millions of payment transactions from fraud every day.

Starting on a fast-track learning program, you will quickly develop your knowledge and skills in all areas of our products to facilitate getting involved with supporting customer deployments after installation, technical diagnosis of issues, helping to shape processes and building tools to speed up our internal work.

You will be part of the team who is responsible for providing our customers with a world-class service and technical support through all communication channels and touchpoints.

You will act as the single point of contact for our post-deployment customers, engineers and QA to achieve positive and creative outcomes to their support requests.

Responsibilities:

• We hire people with a willingness to adapt to a variable role, so along with the key responsibilities below, we ask for ownership of any other duties as required.
• Act as a primary technical contact for customers in the Americas after deployment.
• Manage inbound support requests via calls, tickets, and email, ensuring timely acknowledgment and clear communication.
• Provide professional updates on case progress and resolution timelines.
• Diagnose application, database, and infrastructure issues with precision.
• Investigate and resolve Linux-based system problems using shell tools and scripts.
• Analyze logs, configurations, and data flows to identify root causes.
• Work with engineers and QA to ensure that issues are resolved, and fixes deployed, in a timely fashion.
• Maintain suitable deployment-specific support documentation.
• Deliver quality by planning and being organized.
• Work on projects as required

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

This role is not able to support any form of sponsorship (This includes support such as : J-1, F-1, CPT, or OPT and employment-based sponsorship such as: H-1B, H-1B1,E-3, O-1, TN and any EAD card holders that may need assistance in the future.)

This position is open to candidates to be based in Atlanta, Denver or Miami (Atlanta is the preferred location and will not offer any relocation).

Qualifications

Basic Qualifications:

• Minimum of 6 months of work experience or a Bachelor's Degree
• Proficiency in Linux, including command line tools, shell scripting, and log analysis.
• Familiarity with cloud platforms such as AWS or Azure.
• Experience working in a customer-facing role, technical or non-technical.
• Fluent in English and Spanish, both written and verbal.
• Strong problem-solving skills and ability to work under pressure in production environments.

Preferred Qualifications:

• Two or more years of work experience
• A Degree in a scientific or numerate discipline, e.g. Computer Science, Physics, Mathematics, Engineering.
• Experience with MongoDB / NoSQL databases.
• Performance testing and understanding of networking concepts.
• Ability to communicate well internally and with customers, adapting fluidly to different audiences - ranging from highly technical software architects to non-technical business owners.
• An understanding of source control, database architecture and some level of programming (Java or Python preferred)

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 66,600 to 94,150 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Title: Speech-Language Pathologist (SLP) Spanish Speaking Remote

Location: Livonia, MI, USA

• Employees can work remotely
• Part-time
• Department: Provider Network
• Compensation: USD43 - USD60 - hourly

Job Description:

Company Description

All Care Therapies provides speech, occupational, and physical therapy-virtually and in person. With clinics in California, Texas, and Nevada, we support clients of all ages and backgrounds. Our team is made up of passionate clinicians who value flexibility, collaboration, and meaningful care. Whether we're helping a client communicate or supporting recovery after injury, we meet people where they are.

Job Description

We are hiring in all 50 states to provide services for clients in California. We are also offering reimbursement for California licensure!

We are actively seeking part-time Speech Language Pathologists (SLPs) to join our Provider Network. You will have the opportunity to conduct treatment with our erse client population of children and adults. We deliver skilled speech therapy services and interventions tailored to the unique needs of our clients with receptive and expressive language disorders, fluency, voice, and apraxia of speech.

Responsibilities

• Provide remote speech-language therapy services to clients
• Conduct online speech-language assessments to determine eligibility for speech services
• Develop, coordinate, implement, and monitor an inidual's plan of care via teletherapy
• Maintain a caseload of kids, adults, and the geriatric population
• Keep appropriate and daily documentation

Qualifications

• Master's degree in Speech-Language Pathology
• Active CA State Speech Language Pathologist License or able to obtain a CA license
• Experience in a clinic or school setting or successful clinical interview
• Technical proficiency to conduct teletherapy through our all-inclusive platform
• Should be comfortable working with children (18 months+)
• Bilingual in Spanish required

Location and Hours

This is a 100% remote opportunity, requiring a minimum commitment of 12-29 hours per week for part-time.

Compensation

1099 | Bilingual - $60.00 for 60-minute evaluations and $30.00 for 30-minute therapy sessions.

1099 | Non-Bilingual - $56.00 for 60-minute evaluations and $28.00 for 30-minute therapy sessions.

W2 | $43.00 - $56.00 per hour commensurate with experience, qualifications, and bilingualism.

• Reimbursement for licensure(s) will be paid out after 145 hours of work.

Why Join Us?

Experience the difference of working with a close-knit team of dedicated therapists who value collaboration, mentorship, and shared professional growth.

• Competitive compensation that recognizes your expertise
• Flexible scheduling that empowers you to maintain work-life balance
• A referral bonus program to reward your network
• A clear pathway for career advancement through leadership development and internal promotion opportunities

Additional Information

All Care Therapies is an equal opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Title: Lead Product Manager - Payments

Location: San Jose United States

Job Description:

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

What you need to know about the role

In this role, you will interact with enterprise merchants and sales/ accounts teams for use-case discovery and partner with the larger product teams and your engineering scrum team to build features collaboratively.

Meet our team

We are the card payment processing team in Braintree. We own the merchant experience from integration to settlement end-to-end, and influence the downstream experiences in post-processing, reporting, and disputes too.

Job Description:

Essential Responsibilities:

• Inputs to product strategy with cross-functional stakeholders consistent with the shared vision for the product.
• Implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
• Controls for the customer experience and customer needs in product requirements and as an input to decision making.
• Monitors metrics that inform the success of products including usability studies, research and market analysis.
• Manages one or more workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
• Monitors product profitability measures, including budget.
• Participates in operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product leadership as needed.
• Partners with content developers, data scientists, product designers and user experience researchers.

Minimum Qualifications:

• Minimum of 8 years of relevant work experience and a Bachelor's degree or equivalent experience.

Preferred Qualification:

Preferred Qualification:

• Prior experience of payments is mandatory for this role including card processing, 3DS, CIT/MIT framework, tokenization, and payment networks
• Experience working with external network partners to launch payment products in geographies, working with multiple cross-functional teams, including platform and legal, to roll out complex changes
• Hands-on experience to improve checkout flows and knowledge of other merchant-facing payment products for digital payments is preferred for a strong candidate
• Understanding of payment checkout SDK, PCI-DSS compliance, and no-code platforms
• Understanding or prior experience in payment approval rate analysis and transaction routing
• Strong in technology - REST API and client server model as you will own payment APIs and business analytics for approval rate analysis

Subsidiary:

PayPal

Travel Percent:

0

• PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. 

The US national annual pay range for this role is $152,500 to $262,350

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. 

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. 

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified iniduals with disabilities.

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a erse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.

Title: Talent Acquisition Partner

Location: UNAVAILABLE United States

Job Description:

Job Description

Amazing Career Moments Happen Here

Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the insurtech game, we're not just redefining what's achievable, we're creating a place where amazing career moments are made possible.

Position Overview

Applied Systems, Inc., a worldwide leader in insurance technology, is currently searching for an experienced Talent Acquisition Partner to join our global Talent Acquisition team. You will be a general athlete supporting recruitment across departments including roles in Europe You will also support the hiring process for other departments as needed. You will be responsible for gathering job requirements, creating job advertisements, creating sourcing strategies, phone screening and submitting candidates, and negotiating offers.

What Will You Do

• Find, assess, and present erse candidate profiles (full cycle recruiting)
• Build strong relationships and partner with hiring leaders to develop recruiting strategies and hit headcount goals
• Self-motivated sourcer that will develop sourcing strategies to seek out candidates using job boards, social media, internal ATS, referrals, etc.
• Maintain accurate information on candidates using iCIMS applicant tracking system
• Assist in other Talent Acquisition efforts as necessary, i.e. developing and posting job ads, improving processes and procedures, and coordinating candidates during interviews
• Guide candidates through the interview process including managing salary negotiations
• Enthusiasm for accomplishing goals and meeting objectives as a team

What You Will Need to be Successful

• Remote Opportunity: Ability to work 100% remotely, or from an Applied Systems office. Ideally this inidual will reside in a EST timezone
• Must have:
• 2+ years of full lifecycle recruiting
• Strong experience recruiting sales candidates for cloud, SaaS products, big data, or related technical sales roles
• Excellent knowledge of job market, sales skills and recruiting techniques, including internet searches and sourcing, mining, cold calling, etc.
• Excellent communication, organizational, and problem-solving skills
• Robust sourcing experience using LinkedIn Recruiter, ATS, job boards, etc. and generating referrals
• Desired skills, but not required:
• Proficiency with iCIMS or similar ATS software, and the MS Office Suite
• Experience or knowledge in Customer Experience, technical, insurance/benefits, or financial/accounting recruiting
• Experience working for a software or technology company
• Education: Bachelor's degree in HR or related field; or equivalent work experience
• We proudly support and encourage people with military experience, as well as military spouses, to apply

When You Join Team Applied, You Can Expect:

A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day.

We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them.

A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day:

• Medical, Dental, and Vision Coverage
• Holiday and Vacation Time
• Health & Wellness Days
• A Bonus Day for Your Birthday

Your Security Matters:   Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers.

EEO Statement

Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.

#LI-Remote

Title: Part Time Ecommerce

Location:

Brooklyn Park, MN 55445

Location Flexibility:

Onsite

Category:

Retail

Job Type:

Part-time

Job Status:

Non-exempt

Pay Basis

Hourly

Pay Range

$13.75 - $20.95 Hourly

Brand

Cub Foods

Job Description:

Cub Brooklyn Park North is looking for a dedicated inidual to fill a part time ecommerce position! Ecommerce team members are responsible for accurately and efficiently picking, packing and preparing customer orders for pick up or delivery. This role requires attention to detail and strong customer service skills which will help contribute to an efficient and enjoyable online ordering experience for our customers.

Job Responsibilities:

• Ensure quality selection of product
• Execute on delivery times and order accuracy
• Follow department safety and sanitation programs for selection, transportation and delivery
• Observe standards and procedures regarding store security and confidentiality
• Effective communication with other departments and store staff
• Provide comparable products for substitution
• Prepare orders for delivery by ringing up and bagging orders in an efficient and effective manner
• Checking expiration dates throughout the store during slow periods

Job Requirements:

• Equipment operation (carts, box cutter, baler, compactor etc.).
• Able to walk long distances and stand for long periods of time.
• Memorization, reading, writing and math.
• The position requires on-going customer interaction, providing prompt, courteous and accurate service.
• Good judgment is required for this position as there may be times when direct supervision may not be immediately available.
• Have the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing.
• Must be able to work shifts varying in length and time, including nights, weekends and holidays.
• Must be 16 years of age and older.

Physical Requirements:

• Lifting/carrying up to 70 lbs.
• Pushing/pulling up to 50 lbs.
• Walking on uneven ground
• Reaching, bending, repetitive motions
• Exposure to hot equipment and cooking oil

Schedule:

• Varied shifts.

Benefits:

• Flexible schedule for work life balance.
• Employee discount.
• Weekly pay on a progressive union scale.
• Union benefits for eligible associates including Paid Time Off.

My Cub. My Way.

We provide our customers the best grocery experience period by personalizing our customers' evolving needs with innovation, convenience and by supporting the communities we serve through delivering quality, variety, and fresh groceries. As the needs of our customers evolve, we're dedicated to adapting alongside them, providing quality products, and a welcoming shopping experience.

At Cub we believe that ersity and inclusion are essential to our success as an organization, and we strive to create a work environment that fosters respect, fairness, and equal opportunities for all employees. Each team member brings unique perspectives that help us better serve our community.

UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. All qualified applicants will receive equal consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or other protected ground. Accommodation is available upon request for candidates taking part in all aspects of the job selection process. - M/F/Veteran/Disability. VEVRAA Federal Contractor.

Company: SUPERVALU Inc

Compensation:

UNFI anticipates paying the above-referenced pay rate (or within the above-referenced pay range) for this position. Actual Pay, where applicable, will depend on a number of factors, including, but not limited to, education, experience, training, and any requirements under applicable collective bargaining agreements. UNFI is committed to transparency in pay in compliance with applicable state and local laws.

Benefits:

For Washington positions (or positions that may be performed remotely from Washington), Click HERE for Washington-specific paid time off details.

Candidates hired into this position will also be eligible to participate in the following benefits programs: Paid Time Off; Sick Time; paid holidays and parental leave; 401K Program; medical, dental, vision, life, and accidental death/dismemberment insurance; short-term and long-term disability insurance program, Flexible Spending Account and/or Health Savings Account, subject to meeting the eligibility requirements and the terms and conditions of these programs, and subject to any requirements under applicable collective bargaining agreements.

Sales Positions Only: For sales positions that are commission-based, the above range is an estimate of total potential commission-based compensation during an associate's first year, but UNFI offers an introductory period minimum of $680 per week. After the introductory period, as a 100% commission-based role, there is no set salary. UNFI's commission plans are uncapped and average earnings vary depending on territory and sales achieved, among other factors.

UNFI's compensation, benefits, and paid time off policies are subject to change in the Company's sole discretion, consistent with applicable law. This job posting should not be construed as an offer of employment with certain terms, nor should it be construed as a guaranteed minimum.

Patient Resource Representative (Remote)

Req:  2025-1325

Location: Clinic Network

Department: Patient Resource Center

Shift: Days

Type: Full Time

FTE: 1

Hours: 40hrs; 8:30am-5:00pm

City State: Renton, WA

Salary Range: Min $22.61- Max $37.79/hrly DOE

Job Description:

VALLEY MEDICAL CENTER

JOB DESCRIPTION

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization.

This salary range may be inclusive of several career levels at Valley Medical Center and will be narrowed during the interview process based on several factors, including (but not limited to) the candidate's experience, qualifications, location, and internal equity.

TITLE: Patient Resource Representative

JOB OVERVIEW: The Patient Resource Representative position is responsible for scheduling, pre-registration, insurance verification, estimates, collecting payments over the phone, and inbound and outbound call handling for Primary and Specialty Clinics supported by the Patient Resource Center. This includes call handling for specialized access programs: Accountable Care Network Contracts Hotline Call Handling, MyChart Scheduling, and Outbound dialing for Referral Epic Workqueues.

DEPARTMNT: Patient Resource Center

WORK HOURS: As assigned

REPORTSTO: Supervisor, Patient Resource Center

PREREQUISITES:

• High School Graduate or equivalent (G.E.D.) preferred.
• Minimum of 2 years of experience in a call center, or 1 year in a physician's office; with experience using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time.
• Demonstrates basic skills in keyboarding (35 wpm)
• Computer experience in a windows-based environment.
• Excellent communication skills including verbal, written, and listening.
• Excellent customer service skills.
• Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred.

QUALIFICATIONS:

• Ability to function effectively and interact positively with patients, peers and providers at all times.
• Ability to access, analyze, apply and adhere to departmental protocols, policies and guidelines.
• Ability to provide verbal and written instructions.
• Demonstrates understanding and adherence to compliance standards.
• Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff:
• Ability to communicate effectively in verbal and written form.
• Ability to actively listen to callers, analyze their needs and determine the appropriate action based on the caller's needs.
• Ability to maintain a calm and professional demeanor during every interaction.
• Ability to interact tactfully and show empathy.
• Ability to communicate and work effectively with the physical and emotional development of all age groups.
• Ability to analyze and solve complex problems that may require research and creative solutions with patient on the telephone line.
• Ability to document per template requirements, gather pertinent information and enter data into computer while talking with callers.
• Ability to utilize third party payer/insurance portals to identify insurance coverage and eligibility.
• Ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent
• Ability to organize and prioritize work.
• Ability to multitask while successfully utilizing varying computer tools and software packages, including:
• Utilize multiple monitors in facilitation of workflow management.
• Scanning and electronic faxing capabilities
• Electronic Medical Records
• Telephone software systems
• Microsoft Office Programs
• Ability to successfully navigate and utilize the Microsoft office suite programs.
• Ability to work in a fast-paced environment while handling a high volume of inbound calls.
• Ability to meet or exceed department performance standards for Quality, Accuracy, Volume and Pace.
• Ability to speak, spell and utilize appropriate grammar and sentence structure.
• UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS:
• See Generic Job Description for Administrative Partner.

PERFORMANCE RESPONSIBILITIES:

• Generic Job Functions: See Generic Job Description for Administrative Partner.
• Essential Responsibilities and Competencies:
• In-depth knowledge of VMC's mission, vision, and service offerings.
• Demonstrates all expectations outlined in the VMC Caregiver Commitment throughout every interaction with patients, customers, and staff.
• Delivers excellent customer service throughout each interaction:
• Provides first call resolution, whenever possible.
• Acknowledge if patient is upset and de-escalate using key words and providing options for resolution.
• Identify and assess patients' needs to determine the best action for each patient. This is done through active listening and asking questions to determine the best path forward.
• A knowledgeable resource for patient/customers that works to build confidence and trust in the VMC health care system.
• Schedules appointments in Epic by following scheduling guidelines and utilizing tools and resources to accurately appoint patient.
• Generates patient estimates and follows Point of Service (POS) Collection Guidelines to determine patient liability on or before time of service. Accepts payment on accounts with Patient Financial Responsibility (PFR) as well as any outstanding balances, documents information in HIS and provides a receipt for the amount paid.
• Strives to meet patients access needs for timeliness and provider, whenever possible.
• Applies VMC registration standards to ensure patient records are accurate and up to date.
• Ensures accurate and complete insurance registration through the scheduling process, including verifies insurance eligibility or updates that may be needed.
• Reviews registration work queue for incomplete work and resolves errors prior to patient arrival at the clinic.
• Utilizes protocols to identify when clinical escalation is needed based on the symptoms that patients report when calling.
• Takes accurate and complete messages for clinic providers, staff, and management.
• Relays information in alignment with protocols and provides guidance in alignment with patient's needs.
• Routes calls to appropriate clinics, support services, or community resource when needed.
• Coordinates resources when needed for patients, such as interpreter services, transportation or connecting with other resources needed for our patient to be successful in obtaining the care they need.
• Identifies, researches, and resolves patient questions and inquiries about their care and VMC.
• Inbound call handling for our specialized access programs
• A.C.N. Hotline Call handling
• Knowledge of contractual requirements for VMC's Accountable Care Network contracts and facilitates care in a way that meets contractual obligations.
• Applies all workflows and protocols when scheduling for patients that call the A.C.N. Hotline
• Completes scheduling patients for all departments the PRC supports.
• Facilitates scheduling for all clinics not supported by the PRC.
• Completes registration and transfer call to clinic staff to schedule.
• Completes the MyChart Scheduling process for appointment requests and direct scheduled appointments.
• Utilizes and applies protocols as outlined for MyChart scheduling
• Meet defined targets for MyChart message turnaround time.
• Outbound dialing for patient worklists
• Utilizes patient worklists to identify patients that require outbound dialing.
• Outbound dialing for referral work queues.
• Utilizes referral work queue to identify patients that have an active/authorized referral in the system and reaches out to complete scheduling process.
• Schedules per department protocols
• Updates the referral in alignment with the defined workflow.
• Receives, distributes, and responds to mail for work area.
• Monitor office supplies and equipment, keeping person responsible for ordering updated.
• Other duties as assigned.

Created: 1/25

Grade: OPEIUC

FLSA: NE

CC: 8318

#LI-Remote

Job Qualifications:

PREREQUISITES:

1. High School Graduate or equivalent (G.E.D.) preferred.

2. Minimum of 2 years of experience in a call center, or 1 year in a physician's office; with experience using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time.

3. Demonstrates basic skills in keyboarding (35 wpm)

4. Computer experience in a windows-based environment.

5. Excellent communication skills including verbal, written, and listening.

6. Excellent customer service skills.

7. Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred.

QUALIFICATIONS:

1. Ability to function effectively and interact positively with patients, peers and providers at all times.

2. Ability to access, analyze, apply and adhere to departmental protocols, policies and guidelines.

3. Ability to provide verbal and written instructions.

4. Demonstrates understanding and adherence to compliance standards.

5. Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff:

a. Ability to communicate effectively in verbal and written form.

b. Ability to actively listen to callers, analyze their needs and determine the appropriate action based on the caller's needs.

c. Ability to maintain a calm and professional demeanor during every interaction.

d. Ability to interact tactfully and show empathy.

e. Ability to communicate and work effectively with the physical and emotional development of all age groups.

6. Ability to analyze and solve complex problems that may require research and creative solutions with patient on the telephone line.

7. Ability to document per template requirements, gather pertinent information and enter data into computer while talking with callers.

8. Ability to utilize third party payer/insurance portals to identify insurance coverage and eligibility.

9. Ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent

10. Ability to organize and prioritize work.

11. Ability to multitask while successfully utilizing varying computer tools and software packages, including:

a. Utilize multiple monitors in facilitation of workflow management.

b. Scanning and electronic faxing capabilities

c. Electronic Medical Records

d. Telephone software systems

e. Microsoft Office Programs

12. Ability to successfully navigate and utilize the Microsoft office suite programs.

13. Ability to work in a fast-paced environment while handling a high volume of inbound calls.

14. Ability to meet or exceed department performance standards for Quality, Accuracy, Volume and Pace.

15. Ability to speak, spell and utilize appropriate grammar and sentence structure.

Title: Junior P&C Services Specialist

Location: Poznan United States

Job Description:

Who you are

'-you are looking for a workplace that will allow you to make use of your proficiency in English or/and French,

• you may have a background in P&C, payroll
• you would like to improve your skills in MS Office.
• you like variety, a sense of security, stability and you are open to other people,
• you find it easy to establish relationships with people, and in your interactions with others you focus on being authentic and nurturing a relaxed atmosphere between colleagues,
• caring for the planet and doing things with people in mind are important for you,
• you love learning new things, you enjoy taking the initiative and you do not shy away from a challenge,
• like us, you enjoy self-development and discovering your passions and new talents.

A day in your life with us

'-Team Leader's morning briefing/catch-up with the team,

• processing of ongoing orders from the country, e.g. a request for a change to a Co-worker's employment terms in the systems,
• contact with the national P&C unit, e.g. clarification of an error in an insurance application,
• further processing in the system,
• FIKA, that is a coffee break (virtual or on the office patio),
• weekly team meeting, e.g. to discuss current topics, holiday plans, important instructions from the Business Partner,
• working in Excel, e.g. extracting a report from the system,
• conversation with your Buddy (your mentor during the onboarding), e.g. sharing the next bit of knowledge about a given process,
• lunch (if in the office, then with the team),
• self-study, e.g. e-learning concerning cultural differences or Excel carried out via a training platform,
• work at a "helpline", i.e. Co-workers' support line (telephone/e-mail/chat),
• reviewing company news, e.g. finding out who won the competition for the best photo promoting a healthy lifestyle.
• The duties in a given position vary depending on the character of the team and the cyclical nature of the services delivered.

How you feel in your workplace is important to us, so if you want your day at work to look similar to what is described above, feel free to apply.

And what will you gain by joining us?

Together as a team

In the P&C Team, together with other Junior Specialists, Specialists and Senior Specialists, you will process P&C and payroll matters for the Co-workers of IKEA stores and units. This includes answering colleagues' questions related to HR Administration and Payroll (via email and phone) or handling their personal data. You will be supported in your daily work by Team Leaders and their Deputies, whom you can consult in demanding situations. You can also count on your Buddy who will help you get to know IKEA's culture and values and successfully get through the onboarding process.

Questions and support? Let's connect!

If you need support or have any questions about the recruitment process, please contact us at [email protected].

Job interviews are carried out on a continuous basis. Once we find a suitable candidate(s), we will close the job offer. Recruitment with us is fully remote.

We're looking forward to meeting you!

A little about us

As Ingka Business Service Center, we are part of IKEA, and we support stores and other IKEA units with financial and payroll services. Our office (Regional HUB Europe) is located in Poznań, at 6a Szwedzka Street (Centrum Franowo). With us, you can spread your wings in the field of People&Culture. We will appreciate both your linguistic background and your experience in human resources management, but what is particularly important to us is whether our values, such as a sense of community, simplicity or renew and improve, appeal to you. With us, you can be yourself and work the way you want - we care about your authenticity and freedom of self-expression. We focus on job stability and building long-term relationships with our employees.

When you get to know us better, you will see that work at IKEA means… so much more!

Our FIKA will perk you up for sure, but we offer more perks than that:

• hybrid working model,
• fantastic office furnished with IKEA furniture, ided into zones for work and relaxation and creative collaboration,
• free underground parking with electric charger and bicycle parking,
• stable employment (employment contract),
• flexible terms of employment (depending on the team - full-time and part-time),
• flexible working hours (we start work between 7 and 10 a.m.),
• annual appreciation bonus dependent on performance in the relevant fiscal year,
• homework allowance,
• cafeteria system - a pool of benefits to choose from (e.g., Multisport card, cinema tickets, shopping vouchers, medical package for relatives),
• Tack! loyalty programme for Co-workers - working with us longer earns you an additional financial bonus,
• private medical care for IKEA Co-workers and their families,
• wellbeing support - Edenred prepaid lunch card, Employee Assistance Programme - support in difficult life situations,
• personal accident insurance and pension plan,
• jubilee awards, gifts and special events,
• additional 4-week paternity leave,
• cofinancing of language courses.

Title: Pharmacist, Part Time, Variable Shift-10Hr

Location: Templeton United States

Job Identification: 49384

Job Category: Practitioner

Pay Range: The estimated base pay for this position is $65.35 to $97.94. Additional inidual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions. Please contact our Talent Acquisition team for more information.

Hiring Department: Pharmacy

Shift Length: 10 Hours

Job Description:

Located in Templeton amongst the oak trees, Adventist Health Twin Cities has been serving northern San Luis Obispo County since 1977. Comprised of a 122-bed acute care facility, our team provides exceptional care in emergency medicine, orthopedics, obstetrics, digestive disorders, wound care, and various medical, surgical and outpatient services. Locals enjoy weekly farmers markets in downtown Templeton, farm-to-fork dining, beautiful landscapes for hiking and biking, and beach days just fifteen minutes away at Cambria and Morro Bay.

Job Summary:

Verify and fills orders for medications, monitors patient medication therapies, provide drug information, identifies and troubleshoots potential medication safety hazards, documents all interactions for medical review, and supervises and directs support personnel.

Job Requirements:

Education and Work Experience:

• Graduate of school of pharmacy: Required
• Doctor of Pharmacy (PharmD) degree: Preferred
• One year's technical experience: Preferred
• Inpatient clinical pharmacy experience: Preferred

Licenses/Certifications:

• Pharmacist license in the state of practice: Required
• All licensures and certifications needed to fulfill the duties required of a Pharmacist at the state level: Required
• Registered Pharmacist (RPH): Required

Essential Functions:

• Processes, enters, verifies, and distributes medication orders within the institution in a timely manner and in compliance with department and hospital policies, as well as Joint Commission and other regulatory guidelines. Actively ensures that medication therapy is efficacious, safe, cost effective, and achieves the best therapeutic outcomes. Assures that medication prescribing is optimal with respect to indication, dose, route, frequency, history of allergy, and does not duplicate or negatively interact with other drugs.
• Conducts and manages daily reports on medication utilization based upon daily rounds to identify, catalogue, and subsequently analyze areas in which medication improvement is needed. Consistently performs quality assurance procedures in related work areas.
• Participates in all pharmacy-related tasks and programs such as clinical rounds, unit based and/or population based medication management activities, remote order verification, and all other areas as directed/necessitated. Expedites changes needed to meet regulatory, accrediting, licensing, and government agency standards and laws.
• Participates in department cost savings. Complies with drug formulary and appropriate documentation. Collaborates with appropriate leadership and buyer to purchase, contract, and procure medications and related supplies to ensure that product and vendor selection is based upon the highest medication safety standards.
• Assists in making recommendations on process improvement or development of new pharmacy services.
• Performs other job-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

Title: Remote Bilingual Interpreter (English Spanish)

Location: New Mexico United States

Job Description:

TransPerfect Is More Than Just a Job…

Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own inidual identity, and each also has its own unique rewards.

TransPerfect Connect (TPC) is seeking highly fluent, professional bilingual speakers (English Spanish) with experience using their language skills in a professional call center-style setting. We offer comprehensive, paid training to launch your career as an Over-the-Phone (OPI) and Video Remote Interpreter (VRI), helping clients across industries such as healthcare, legal, and financial services.

If you're excited by meaningful work and thrive on purpose, this role gives you the chance to use your language skills to make a real difference!

Interpreters at TPC play a vital role in facilitating accurate and culturally appropriate communication for limited-English speakers. Whether you're supporting a patient during a medical appointment or assisting someone in accessing essential services, your bilingual fluency directly contributes to meaningful, real-world impact.

This is a structured, call center-style role that goes beyond casual or conversational bilingualism. Ideal candidates bring professional-level command of both English and Spanish and must be able to interpret complex conversations with speed and precision. This includes idiomatic expressions, specialized terminology (e.g., medical, legal, financial), and emotionally nuanced content.

Success in this role requires strong active listening, emotional control, professionalism, empathy, and adaptability. Interpreters manage continuous live calls, often under pressure, while strictly following interpretation protocols to maintain neutrality, accuracy, and confidentiality.

Key Responsibilities:

• Provide consecutive interpretation services between English and Spanish across various industries (medical, legal, customer service, etc.)
• Ensure complete accuracy, clarity, and neutrality in interpretation-preserving tone, intent, and emotion
• Maintain confidentiality and impartiality at all times
• Manage call flow professionally, including respectfully intervening when clarification is needed
• Demonstrate emotional intelligence, especially in high-pressure or emotionally charged interactions
• Apply short term memory retention, active listening, and note taking techniques to manage longer exchanges
• Remain strictly within the interpreter's role without offering personal opinions or advice
• Participate in ongoing training, coaching, and feedback sessions to maintain and enhance performance
• Utilize basic computer tools (MS Office, internal platforms) to effectively manage calls and log activity

What We Offer:

• Four weeks of paid training (on-site or remote) covering interpretation techniques, note-taking, memory retention, call management, and emotional control
• Hands-on role-play simulations and coaching led by certified interpreters
• Ongoing development opportunities, including advanced training for complex call types
• A meaningful opportunity to use your language skills to empower others, support critical conversations, and make a lasting impact
• Career advancement opportunities across interpreting, QA, training, and leadership roles

Benefits:

• Comprehensive benefits package, including medical, dental, vision, 401k, paid time off, company-sponsored life insurance, short-term and long-term disability, and flexible spending account options
• Private health insurance and access to a collaborative, supportive team environment
• A proactive and accessible HR department that focuses on the staff's health and happiness

Required Qualifications:

• High school diploma or equivalent (required); college education preferred
• Fluency in English and Spanish, with B2+ proficiency or higher
• Ability to pass a language and interpreting skills assessment
• Minimum of 6 months of call center, customer service, or interpreting experience
• Strong verbal communication, bilingual accuracy, and ethical decision making
• Proven ability to think clearly and act professionally in fast moving, emotionally complex situations
• Strong sense of professional responsibility, integrity, and time management
• Comfortable with assertive communication and session control
• Basic computer skills, including typing and MS Office navigation
• Quiet, distraction-free workspace conducive to active listening and sustained concentration
• Stable home internet connection (cable, DSL, or fiber; cellular data and hotspots not permitted)
• Identity Qualification: Throughout the recruiting and training process, candidates and new hires are required to provide valid, government-issued photo identification. Failure to provide a valid photo ID when requested will result in removal from consideration and disqualification from training.

Preferred Qualifications:

• Certification in medical, legal, or community interpreting (strong plus)
• Experience with remote work tools and communication platforms

Remote Work Requirements:

• Quiet, comfortable, and distraction free work environment
• Desktop or laptop computer (Windows or Mac) with at least 16GB RAM
• Broadband internet connection (minimum 30 Mbps download / 10 Mbps upload) - no cellular data or hotspot connections
• Computer no older than 5 years with a functioning webcam
• Windows 10 or newer / macOS Big Sur (OS 11) or newer

Who We Are:

TransPerfect Connect is the world's leading provider of interpreting services, including Over-the-Phone Interpretation (OPI) and Video Remote Interpretation (VRI). We support communication in over 170 languages and are committed to upholding the highest standards of linguistic accuracy, professionalism, and client care.

Please Note: While this is a remote/work-from-home position, it is not a flexible or "work-at-your-own-pace" role. This is a structured, call center style environment conducted from your home. Interpreters are expected to remain at their workstation and be fully available to handle continuous, back-to-back calls throughout their scheduled shift. Multitasking or attending to personal responsibilities during working hours is not permitted.

Interpreters are expected to follow a pre published, variable schedule. Breaks and lunch periods may vary daily and are assigned by our Workforce Management team based on operational needs.

We're Looking for Iniduals Who:

• Stay focused and attentive during high-volume, back-to-back call periods
• Handle pressure and emotionally complex conversations with calm and professionalism
• Welcome regular feedback and coaching as opportunities to grow and improve
• Thrive in clearly structured, schedule-driven work environments rather than informal or loosely managed remote roles
• Can follow strict interpretation protocols, maintain neutrality, and preserve confidentiality
• Are eager to use their bilingual fluency to support essential services in real time
• Bring strong emotional intelligence, integrity, and a deep sense of responsibility to their work

Equal Opportunity Employer:

TransPerfect is an Equal Opportunity Employer and does not discriminate based on race, gender, age, religion, disability, national origin, sexual orientation, or any other protected status.

Title: Bilingual Assistant Property Manager

New York

Salary : $ 55,000 - 65,000 per year

Job Description:

Japanese Bilingual Assistant Property Manager, Multi-Family / Mixed-Use Location: New York, NY (In-Person during the initial period. A hybrid work schedule may be considered after the initial period. Please note that the work arrangement is subject to change and may revert to full-time in-office based on business needs.) FLSA: Non-Exempt, Full-Time Work Hours: Mon - Fri 9am - 5pm with overtime

Job Summary: We're looking for a highly organized and proactive Assistant Property Manager to join our Multi-Family / Mixed-Use Property Management Team in New York City. In this role, you'll be instrumental in supervising, controlling, and planning the day-to-day building management and property management operations. You'll work closely with the Property Manager to ensure the smooth and efficient running of our properties, contributing to resident satisfaction and owner objectives.

Responsibilities: • Operational Oversight: Assist the Property Manager in overseeing all aspects of daily property operations for multi-family and mixed-use buildings. • Administrative Support: Maintain accurate property records, prepare reports, manage correspondence, and assist with lease administration, including renewals and move-ins/move-outs. • Financial Management: Support budgeting processes, collect and post rent payments, manage accounts payable/receivable, and assist with financial reporting and reconciliations. • Vendor Relations: Coordinate with and manage third-party vendors, including scheduling, overseeing work, and ensuring compliance with contracts and service agreements. • Tenant & Owner Relations: Serve as a primary point of contact for residents, addressing inquiries, resolving issues, and fostering positive relationships. Communicate regularly with property owners, providing updates and ensuring their needs are met. • Maintenance Coordination: Facilitate maintenance requests, coordinate repairs, and ensure preventative maintenance schedules are followed. Conduct property inspections to identify and address maintenance needs. • Leasing Support: Assist with leasing activities, including showing units, processing applications, and preparing lease agreements, as needed. • Compliance: Ensure properties adhere to all relevant local, state, and federal housing laws, regulations, and company policies.

Qualifications: • Strong understanding of property management principles and practices. • Excellent administrative and organizational skills with a keen eye for detail. • Proficiency in property management software (e.g., Yardi, AppFolio, RealPage) and Microsoft Office Suite. • Exceptional communication and interpersonal skills, capable of building rapport with residents, owners, and vendors. • Demonstrated ability to multitask, prioritize, and manage time effectively in a fast-paced environment. • Proactive problem-solver with a strong customer service orientation. • Experience in property management, preferably in multi-family or mixed-use properties or knowledge of NYC housing regulations and landlord-tenant laws is a plus. • Ability to obtain and maintain a relevant New York State real estate license within a specified timeframe after hire. • Japanese and English bilingual skills (Business Japanese fluency is a must).

About Staffmark

Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.

To read our Privacy Notice for Candidates and Employees/Contractors, please refer to our Privacy Notice for Candidates and Employees/Contractors.

By applying for this job, you agree that you may receive both AI-generated and non-AI generated calls, text messages, or emails from Staffmark Group and/or its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our general Privacy Policy at Privacy Policy - Staffmark

Applying to employers with four or more workers, the New York State pay transparency law went into effect in mid-September 2023. The law defines range of compensation as: "The minimum and maximum annual salary or hourly range of compensation for a job, promotion, or transfer opportunity that the employer in good faith believes to be accurate at the time of the posting of an advertisement for such opportunity." Also of note, in addition to salary ranges, employers must include a job description (if it already exists) in postings. The law also includes recordkeeping requirements, anti-retaliation provisions and fines for noncompliance. For employers hiring remote workers, the law applies to jobs that "can or will be performed, at least in part, within the state of New York."

Pay range minimum: $ 55,000.00

Pay range maximum: $ 65,000.00

The base pay range above represents the low and high end of the base compensation range we reasonably expect to pay for this position. Actual base compensation will vary and may be above or below the range based on a range of factors including, but not limited to, geographic location, actual experience, and job performance. This job posting is not a promise of any specific pay for any specific employee.

Title: Spanish Bilingual Remote Customer Service Representative

Location: Columbia United States

Job Description:

It's truly an exciting time to be a part of GetInsured! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, GetInsured is coming together as a team, adapting, growing, and hiring. At GetInsured, there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven iniduals to join us. We are committed to building each other up and infusing a motivating and positive work environment despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.

GetInsured currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. GetInsured builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.

Full-time/Seasonal

• $15.00/hr. plus performance incentives
• $17.00/hr. Spanish Bilingual, plus performance incentives

Requirements

• 18 years of age or older
• Complete Background check and drug test within 3 days
• Dedicated, private, and secure workspace
• Personal device with functioning camera required for the Training Period
• Committed to full attendance for paid 3-week Training period
• Minimum Internet Speed of 35 mb/s with ethernet
• Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required
• NOT compatible with mobile internet service providers and/or satellites.
• NOT compatible with Wi-Fi internet access or Wi-Fi adapters/extenders

(For example, T-Mobile is not compatible with our internal systems)

Qualifications

Essential Responsibilities

• Inbound/Outbound Calls

• Deliver the highest level of customer service experience consistently

• Manage customer accounts and provide technical support

• Application Data Entry

• Online chat inquiries as assigned

• Interpret and follow defined procedures and policies

• Creative problem-solving skills

• Flexibility and adaptability to changing projects and updates

• Time and task management (multitasking and task prioritization)

• Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams

• Adhere to regulated guidelines for communications via all channels

Qualifications

• Moderate to Advanced computer skills

• High level of comfort learning new technology

• High level of professionalism

• Excellent verbal and written communication skills

• Comfortable working from home

• Self-motivated and success-driven

What We Offer

• Paid Training

• Full-Time, Seasonal role

• Performance and attendance-based incentives, in addition to the base pay

• The convenience of working from home

• Collaborative and supportive team environment

• 401K Match

• Inidual Coverage HRA (ICHRA)

• Paid time off (PTO)

Preferred Experience (not required)

• Previous experience in customer support or technical support role

• Previous experience with Group and/or Inidual health insurance, or the Affordable Care Act

• Previous experience in a Call Center

• Familiarity with CRM systems and practices

• Spanish Bilingual, a plus

Title: Work from Home Inbound Customer Service (State of Alabama)

Location: Alabama, Arkansas, Georgia, Iowa, Kansas, Louisiana, Mississippi, Missouri, North Carolina, or Wisconsin, United States

Job Description:

Job Description

SC Data Center, Inc. participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program

• This position is only open to candidates 18 years or older living in Alabama, Arkansas, Georgia, Iowa, Kansas, Louisiana, Mississippi, Missouri, North Carolina, or Wisconsin.*

Join our team! Are you looking for a flexible part-time, seasonal job that fits your schedule? Start at $14.00 per hour and earn upsell commission on top! Choose your own availability and work around your existing commitments, making this the perfect role for those looking to earn extra cash before the holidays or as a seasonal second job. Join a supportive team that values your time and effort.

As a Work at Home Inbound Customer Service Representative you are responsible for maintaining positive customer relations by addressing all types of product related concerns, including: taking orders, verifying information, tracking packages, and answering customer questions. Working from home entails a high level of computer knowledge as you will be required to navigate through multiple systems and enter information using your keyboard including function keys while speaking with customers on the phone. SC Data Center Inc., offers flexible schedules, paid training, employee discounts up to 50%, and Booster Discount Certificates that allow employees to purchase company products for free. As a Home Agent you will be able to work from the ease of your own home provided that your computer meets our minimum technical requirements (see below). Your next opportunity is just a few clicks away!

Preferred Computer Requirements

A PC or Laptop with:

• Current and supported MS Windows 11 Operating System (No Mac, Vista, Chromebook, or XP)
• Processor
• AMD Ryzen 2nd Generation or newer OR
• INTEL i-series 8th Generation or newer with 4 or more cores and must be 2018 or newer
• 8GB RAM or installed memory
• 10GB of Free Hard Disk Space

Dedicated High Speed Internet:

• Internet Download Speed: 10.0 MBPS
• Internet Upload Speed: 5.0 MBPS
• Wired Internet with a cable connection (Dial-up, Wi-Fi, Hotspots, and Satellite are not allowed)

Minimum Computer Requirements

A PC or Laptop with:

• Current and supported MS Windows 11 Operating System (No Mac, Vista, Chromebook, or XP)
• Processor
• AMD 2.1GHZ or higher OR
• INTEL 1.8GHZ or higher, OR
• INTEL 1.7GHZ or lower; must be i3, i5, i7, or Pentium with 4 or more cores and be 2016 or newer
• 4GB RAM or installed memory
• 10GB of Free Hard Disk Space

Dedicated High Speed Internet:

• Internet Download Speed: 4.0 MBPS
• Internet Upload Speed: 2.0 MBPS
• Wired Internet with a cable connection (Dial-up, Wi-Fi, Hotspots, and Satellite are not allowed)

Other Requirements

• Keyboard: Function Keys (F-Keys)
• Wired USB Headset
• Webcams are recommended (not required)
• Dual monitors recommended (not required)
• Minimum monitor size of 17+ inches recommended (not required)
• External mouse recommended (not required)

Training Requirements (Mandatory):

• 1st Shift Training - 2 weeks (M-F), 8:30am-3:30pm CST
• 2nd Shift Training - 2 weeks (M-F), 5:00pm-11:00pm CST
• Weekend Training - 3 weekends (Sa-Su), 8:00am-4:00pm CST

Most communication throughout the hiring process will be conducted via email. Please ensure you enter a valid email address that you check regularly when completing the application. To prevent these emails from ending up in your junk/spam folders, we ask that you set your email filter to unblock, whitelist, or accept emails from these addresses.

Benefits Details

Temporary/Part-Time Employee Benefits/Perks:

Performance Based Pay/Incentives - We provide job performance pay and incentive based pay for the majority of our Temporary/Part-Time rolesShift Premium pay for 2nd, 3rd, and Weekend shiftsHoliday Pay for employees returning for their fifth consecutive seasonSafety and Attendance Incentives Employee Discounts - Our employee sales program offers employee discounts on items ordered from our catalogs and selected Outlet Store. Discounts range from 45% to 50% off.Employee Mini Stores - Discounted product offered at our multiple Employee Only StoresFlexible Work Schedules

Title: Patient Service Representative (Remote)

Location: Boston United States

Job Description:

This position is permanently remote.

Qualified candidates must provide a stable internet connection and have a quiet and secure space that is free from interruptions to work from home

The Patient Services Rep is responsible for handling inbound and outbound communications for up to 6 BMC ambulatory practices.  The Patient Services Rep will handle patient inquiries, scheduling/rescheduling appointments, following-up with patients resolving patient questions/concerns regarding medication reconciliation and refills, and insurance verification and authorization management. They will document and relay patient information to the Practices as required by the Practice’s Guidelines.

Position: Patient Service Representative (Remote)       

Department: Ambulatory Call Center

Schedule: Full Time

ESSENTIAL RESPONSIBILITIES / DUTIES:

Essential Responsibilities:

• The Patient Services Rep communicates with patients and staff using multiple advanced communication tools, including phone calls, online chats, emails, faxes or mail. 

• Answers and resolves patient inquires, in a professional, empathetic and patient-centered way, through the use of effective listening, written and verbal communication skills.

• Utilizes established Practice guidelines to ensure patients issues are addressed in a timely manner and when necessary, transfers the call to the appropriate person at the Practice for additional consultation.

• Uses a computerized scheduling system to schedule/reschedules appointments determining the right amount of time required for each patient appointment. 

• Provides accurate and detailed information and updates patients’ records, using Epic

• Provides detailed confirmation to the patient detailing where and when the appointment is, providing directions as needed, providing applicable and language specific home instructions as well as instructions for any required labs or imaging. 

• Identifies opportunities to improve the work processes and environment, and changes in Practice protocols; remains current on new developments in health care.

• Escalates appropriately any issues that fall outside of an existing protocol or process to meet the needs of the patient

• Attends scheduled training sessions for phone support, customer service, systems upgrades, newly acquired clinical systems, additional practices or other relevant training sessions, as directed by manager.

• Assists in the training/orientation of new personnel under the direction of a manager and/or supervisor.

•  Participates in staff meetings/is expected to identify process issues that are obstacles to providing a positive patient experience.

General Duties and Standards

• Adapts to changes in the departmental needs including but not limited to: offering assistance to other team members, floating, adjusting assignments, etc.

• Conforms to hospital standards of performance and conduct, including those pertaining to patient rights and HIPAA and privacy rules, so that the best possible customer service and patient care may be provided.

• Utilizes hospital’s behavioral standards as the basis for decision making and to support the department and the hospital’s mission and goals.

• Follows established hospital infection control and safety procedures.

• Other duties as needed.

JOB REQUIREMENTS

EDUCATION:

• A minimum of a High School diploma/GED is required.

KNOWLEDGE AND SKILLS:

• Ability to explain complicated healthcare issues to patients with empathy and concern

• Ability to empathize with and coach the patient in navigating the healthcare system

• Effective interpersonal skills to with a erse group of professional and personalities in a team environment

• Excellent English communication skills (oral and written) with the ability to  communicate effectively with patients over the phone and in email and other communications

• Must be comfortable using multiple advanced communication tools, including phone calls, online chats, emails, faxes or mail.

• Strong computer skills and knowledge of Microsoft Office applications (Internet Explorer, MS Word, Excel & Outlook)

• Ability to document work in a professional and efficient manner

Compensation Range:

$20.08- $22.61

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.

Equal Opportunity Employer/Disabled/Veterans

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask iniduals to purchase equipment for or prior to employment.

Title: Principal Consultant, Professional Services - AI Services

Location:

• Frisco, Texas, United States of America
• Eagan, Minnesota, United States of America

 JREQ195213

Job Type: Full time

  Hybrid

Job Description:

Principal Consultant, Professional Services

Focus: Adoption Services for CoCounsel Legal and CoCounsel for Tax and Trade AI Tools

The Principal Consultant, Professional Services will play a pivotal role in driving successful adoption and customer engagement for our CoCounsel Legal and CoCounsel for Tax and Trade AI solutions. This position is responsible for leading strategic adoption initiatives, partnering with customers to maximize the value of our advanced AI tools, and ensuring seamless integration into their legal, tax, and trade operations.

About the Role

In this opportunity for the Principal Consultant, Professional Services role you will:

• Serve as the primary point of contact for customers throughout the adoption lifecycle of CoCounsel Legal and CoCounsel for Tax and Trade AI products.
• Develop and execute tailored adoption strategies that align with customer objectives, business processes, and industry best practices.
• Lead onboarding sessions, workshops, and training programs to empower customers and their teams to effectively utilize AI-driven legal and tax workflow solutions.
• Collaborate with customer stakeholders-including legal, tax, trade, and IT teams-to identify opportunities for process optimization and enhanced productivity using CoCounsel tools.
• Monitor customer engagement and usage metrics, proactively addressing barriers to adoption and driving continuous improvement.
• Provide expert guidance on change management, solution configuration, and integration with existing platforms.
• Gather customer feedback and partner with Product and Engineering teams to inform roadmap decisions and advocate for feature enhancements.
• Deliver executive-level presentations, adoption reports, and recommendations to demonstrate value and ROI to customers.
• Stay abreast of developments in legal, tax, and trade technology and share thought leadership with customers and internal teams.

About You

You're a fit for the Principal Consultant, Professional Services role of if you have:

• Bachelor's degree in Law, Tax, Business, Computer Science, or related field; advanced degree or relevant certifications preferred.
• 10+ years of experience in professional services, consulting, or solution delivery within the AI, legal, tax, or trade domains.
• Certified Change Management Professional (CCMP) and/or Lean Six Sigma Greenbelt.
• Proven track record of leading customer adoption initiatives for SaaS, AI, or enterprise software solutions.
• Strong understanding of legal and tax workflows, industry regulations, and business process improvement.
• Exceptional communication, presentation, and stakeholder management skills.
• Analytical mindset with the ability to interpret usage data and translate insights into actionable strategies.
• Experience with change management, training program development, and user enablement.
• Ability to work independently and collaboratively in a fast-paced, customer-centric environment.
• Strong analytical skills and the ability to demystify complex issues with senior decision makers and collaborate with cross-functional teams to drive results
• Customer Service - experience working with customers on a range of different projects, delivering excellent customer service
• Communications/Status Reporting - ability to effectively communicate findings and solutions to customer and prepare status updates for projects and regularly communicate and share knowledge with the customer and the team
• Monitoring costs of own work in alignment with project plan
• Accountability for the quality of own work and delivery within agreed procedures and timeframes
• Accountability for determining the approach used to address routine professional issues

Preferred Skills

• Familiarity with AI-powered legal or tax technologies and their application.
• Experience designing and implementing adoption frameworks specific to AI for new software solutions.
• Knowledge of integration with enterprise systems (e.g., document management, case management, ERP platforms).
• Consultative approach with a focus on delivering measurable customer outcomes.
• Experience in a Corporate Legal department.

#LI-D2E

What's in it For You?

• Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations.

For any eligible US locations, unless otherwise noted, the base compensation range for this role is $99,400 - $184,600.

This role may also be eligible for an Annual Bonus based on a combination of enterprise and inidual performance.

Base pay is positioned within the range based on several factors including an inidual's knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs.

Title: Outpatient RN -Albany, NY- Hybrid Remote - FT (Flexible Schedule)

Location: Albany United States

ID: 00583880

Job Description:

If you are looking for an RN II position, this could be your opportunity. Here at St. Peter's Health Partner's, we care for more people in more places.

Position Highlights:

• Quality of Life: Where career opportunities and quality of life converge
• Advancement: Strong orientation program, generous tuition allowance and career development
• Work/Life: Monday - Friday Office Hours
• Flexibility: Flexible work schedule with hybrid option based on weekly office needs.

The Registered Professional Nurse has the responsibility and accountability to utilize the nursing process to diagnose and treat human responses to actual or potential problems of iniduals or groups. The Registered Professional Nurse works within and contributes to an environment where the St. Peter's Healthcare Services mission is actualized, patient outcomes are achieved, and professional practice is realized. The RN will work directly with the providers to establish the best workflow for the office.

Responsibilities:

• Brings patient to exam room, takes appropriate vital signs and documents in electronic medical record.
• Review and update medication list to ensure accurate and complete list in electronic medical record (EMR) available for provider review and submission.
• Complete referrals and tracks patients' compliance.
• Review prescriptions electronically and send prescriptions to providers for review and submission.
• Obtains patient consent for procedures as directed by provider.
• Performs pre-visit planning and reviews quality metrics.
• Retrieves telephonic clinical information from patients who call into the office.
• Monitors task list and completes tasks assigned by provider in a timely manner based on urgency.
• Educates patients regarding medication, testing procedures and home care techniques.
• Ensure proper labeling, handling and documentation for patient specimens.
• Follow up with patient regarding test results based on advice given by provider.
• Maintains a clean and safe work environment including disinfecting patient care areas and equipment.
• In conjunction with other nursing colleagues, maintains the medical supply cabinet and drug cabinet.
• Uses the electronic medical record to communicate effectively.
• Performs quality assurance duties as assigned.
• Provides a clinical visit summary (Patient Plan) to patient as requested including educational materials.
• Participates in daily Patient Care huddles as appropriate.
• Works cooperatively with all colleagues to ensure quality patient care at all times.
• Performs other duties as assigned.

What you will need:

• Associates or Bachelor's degree in Nursing preferred
• HS Diploma/equivalent required
• Current unencumbered NYS RN license
• Basic Life Support certification
• 6 months previous RN experience
• Must be able to lift 20 lbs.

Pay Range: $30.00- $43.50

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Title: Principal Experience Designer - Agentic Checkout

Location: San Jose, CA,  United States

Requisition ID

R0131668

Time Type

Full time

Job Description:

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

How customers shop is undergoing the most dramatic shift since the rise of ecommerce. As a Principal Experience Designer, you will operate at the forefront of this opportunity to define new ways payments happen. Your primary mission will be to autonomously design, influence, and lead the creation of end-to-end, AI-augmented, and autonomous user experiences that define the future of digital payments. You will not only establish the user experience strategy for products, but architect the adaptive solutions across several teams. We seek a leader who can take ownership of a product's customer journey, from identifying opportunities to shipping user experiences, influencing executive-level decision-making along the way. Your success will be measured by your ability to design systems that actively learn, adapt, and intelligently serve customers who increasingly integrate AI agents into their daily lives.

Job Description:

Essential Responsibilities:

• Establish overall business or technical strategy for user experience initiatives.
• Negotiate with and influence decision-making reaching the senior executive level
• Identify and resolve unique situations of substantial significance in user interface or interaction design
• Allocate resources, responsibly and apply creativity to enhancing user and customer experiences across digital and physical products and services
• Lead the development of user experience strategies that resonate with target audiences.
• Support and mentor less-experienced roles to provide an example of innovation, excellence, and day-to-day learning

Expected Qualifications:

• 10+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.

Additional Responsibilities & Preferred Qualifications:

• Fluency with figma: prototyping, sharing components
• Experience designing for agentic experiences
• Familiarity with LLM models and training methods

Preferred Skills: Adjacent Competencies to Agentic Skills

• The ability to leverage business data and analytics to identify opportunities to innovate the experience, prioritize work, and inform the design
• Experience designing intuitive interaction models between people and AI agents.
• A dynamic portfolio demonstrating ownership of shipped projects - from concept to post-launch

Subsidiary:

PayPal

Travel Percent:

10

• PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits.

The US national annual pay range for this role is $188,000 to $323,950

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. 

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. 

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified iniduals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a erse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.

Title: Intake Specialist - Bilingual Spanish (Remote-EST)

Location: United States

Job Description:

Telecommute

Telecommute (U.S.) Position

FT/PT

Full-Time

Category

Medical Office Professionals

Why Us?

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

Could This Be For You?

We are seeking an Intake Specilist (Bilingual/Spanish) - Remote, prefer candidates from Eastern Time Zone.The ideal candidate provides excellent customer service and will talk directly with patients and their families, determining their needs, their medical history, physical and mental state and special requirements.

This role will be supporting the Southeast region. All candidates are eligible to apply. Preferred candidates will bring Southeast payer knowledge and office administrative experience.

Your Impact

• Promotes the values of Hanger
• Receives incoming calls from patients and scheduling various appointment types for multiple locations
• Communicates professionally with patients
• Appropriately documents and confirm requested appointment
• Provides excellent customer service
• Determines the most appropriate location, clinician, and appointment type needed for the patient
• Manages incoming faxes from referral sources
• Triages and route general inquiry calls
• Contacts patient for no show/rescheduled appointments

Minimum Qualifications

Required

• High school education or equivalent
• Minimum of 2 years related experience:  customer service, call center, working with medical records/insurance

Preferred

• Bilingual (Spanish)
• Orthotic and Prosthetic experience
• Experience with EMR systems (NextGen)

Additional Success Factors

• Strong interpersonal, oral, and written communication skills, including the ability to follow written and verbal directions

• Resourceful and flexible team player who excels at building trusting relationships with patients, referral sources and colleagues

• Working knowledge of HIPAA and other medical insurance regulations and terminology for private payer, state and federal plans including coding, billing and reimbursement protocols

• Proficient computer skills including Windows based office technologies (ex. Word, Excel), Outlook and automated billing systems

• Working knowledge of ICD-9, ICD-10, HCPC/CPT and other coding

• Ability to use office equipment; such as, facsimile machine, calculator, and postage machine

• General knowledge of state, federal and regional collection and reimbursement laws

• Excellent organizational skills and able to manage multiple tasks in a fast paced environment

• Must have an enthusiastic and positive attitude

• Ability to work independently, exercise creativity, and be attentive to detail

• Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.

• Keep the patient at the center of everything that you do, building lifelong trust.

• Foster open collaboration and constructive dialogue with everyone around you.

• Continuously innovate new solutions, influencing and responding to change.

• Focus on superior outcomes, and calibrate work processes for outstanding results.

#LI-Remote

Pay range of $17.75 to $22.00 per hour + annual bonus: up to 5% of base pay depending on bonus criteria.  This pay range is posted to comply with wage transparency laws.  Hanger salary ranges vary based on skill, ability, knowledge, geographic location and other variables. 

Our Investment in You

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs- Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.

#ERF-HRC

Title: Sr. Coordinator, Finance Operations - Accounts Payable

Location: Nashville United States

Job Description:

The Finance Operations Senior Accounts Payable Coordinator will support the ION/Navista business.

The Finance Operations Senior Accounts Payable Coordinator will be responsible for general ledger coding and processing AP transactions accurately and timely in accordance with company policies and procedures.

The team works a hybrid schedule, coming into the office 3 days a week and working 2 days remote. The first few weeks of training will be in person for all 5 days.

Responsibilities

• Accurate invoice processing for multiple locations

• Vendor record compliance and maintenance

• Review of proper general ledger coding and approvals to invoices

• Ensure invoices and related spend are according to company policies and procedures

• Ensure invoices have been properly requisitioned and approved

• Process check runs in a timely manner

• Process all invoices by due dates, utilizing discount opportunities for early payment

• Respond timely to vendor, management, patient and investor inquiries

• Research invoice discrepancies

• Assist accountants with month end expense accruals

• Develop and maintain relationships with vendors/suppliers

• Correctly, legibly and accurately scan data with AP System

• Assist with data collection for preferred vendor spend analysis

• Assist in preparation of annual 1099s with AP manager for assigned locations

• Develop / follow processes and procedures that improve efficiencies and reduce costs

• Regular attendance and punctuality.

• Contributes to team effort by accomplishing related results as needed.

• Ensures that all processing and reporting deadlines are consistently achieved.

• Perform any other functions as required by management

Qualifications

• High School Diploma, GED or equivalent work experience, preferred

• 3+ years prior accounts payable / general ledger coding experience, preferred

• Background with multi-facility AP processing, preferred

• Workday accounting software experience, preferred

• Ability to work a flexible schedule (including overtime, and weekends, as necessary)

• Working knowledge of basic MS Excel

• Working knowledge of basic accounting terminology

• Demonstrated time management and organization skills with the emphasis on multi-tasking

• Excellent Customer service skills

• Ability to type 40 wpm

Anticipated hourly range: $18.70 per hour - $26.80 per hour

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage

• Paid time off plan

• Health savings account (HSA)

• 401k savings plan

• Access to wages before pay day with myFlexPay

• Flexible spending accounts (FSAs)

• Short- and long-term disability coverage

• Work-Life resources

• Paid parental leave

• Healthy lifestyle programs

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

#LI-SR1

#LI-Hybrid

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values ersity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

Title: Patient Services Coord. II

Location:

Chelsea-MA

time type

Part time

job requisition id

RQ4041879

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Rotating shift and E/O Weekend

Job Summary

The Patient Services Coordinator (PSC), under supervision of the Operations Manager, provides general administrative support to health care providers in a high-volume ambulatory setting, functioning as the primary interface between the care team and the patients. The emphasis is placed on the ability to collaborate and communicate effectively, organize priorities, complete tasks, and manage confidential patient information.

Qualifications

Greet all patients and visitors to the practice in a professional, timely and respectful manner.  Effectively interact with a erse population.

·         Answer all incoming phone calls utilizing courteous customer service skills.

·         Schedule patient appointments including imaging services appointments.

·         Maintain confidentiality and privacy consistent with HIPAA guidelines.

·         Responsible for monitoring and oversight of provider schedules to ensure accurate and timely appointment scheduling. 

·         Adjust imaging schedules when necessary, in accordance with practice policies.  Contact patients to communicate schedule changes as needed      and ensure timely rescheduling.

·         Troubleshoot workflow and scheduling issues to ensure an efficient daily operation.

·         Problem solve emerging patient concerns in a timely and appropriate manner.

·         Provide cross-coverage for other administrative staff members during absences, vacations and variations in workflow as needed.

·         Work with leadership on ongoing departmental projects.

·         Perform all other duties that are unit specific and appropriate to this level of position.

Qualifications -

High School Diploma or GED required; college education preferred.

·         Exceptional customer service skills

·         Strong interpersonal, organizational and time management skills.

·         Ability to work collaboratively and independently.

·         Knowledge of computer skills necessary to use appropriate modules of Epic to include appointment scheduling, referral management and electronic medical record navigation.

·         Good command of the English language.

·         Demonstrates initiative and continually strives to enhance the credibility of the department.  Takes ownership and responsibility for work and behavior.

·         Ability to problem solve and function as a resource to other members of the team and resolve complex issues on behalf of the providers and patients. Seeks guidance and direction appropriately.

·         Ability to multi-task, prioritize effectively and exhibit composure in a fast-paced environment.

·         Knowledgeable and compliant in all hospital, state, and federal regulatory requirements, including hospital policies and procedures (where applicable to the job), Joint Commission on Accreditation of Healthcare Organizations (JCAHO), and Health Insurance Portability and Accountability Act of 1996 (HIPAA).

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

80 Everett Avenue

Scheduled Weekly Hours

24

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$17.36 - $24.45/Hourly

Grade

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all iniduals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. 

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Title: Member Services Assistant Part Time

Location: Somersworth, NH, United States

Part time

job requisition id

RQ4043033

Job Description:

Site: Wentworth-Douglass Hospital

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Responsible for ensuring a positive and efficient experience for patients and their families within a hospital setting. This position involves managing patient interactions, processing requests, and providing administrative support to ensure smooth operations.

Essential Functions: Greet members, guests, clients and patients in a courteous and professional manner.

• Provide information about hospital services, policies, and procedures.
• Address and resolve patient inquiries and concerns promptly and effectively.
• Perform data entry and maintain accurate patient records in the hospital's database system.
• Prepare and process patient forms, including consent forms, insurance information, and referrals.
• Adhere to hospital policies and procedures regarding patient confidentiality and data protection.
• Ensure compliance with healthcare regulations, including HIPAA and other privacy laws.

Qualifications

Essential Functions: Greet members, guests, clients and patients in a courteous and professional manner.

• Provide information about hospital services, policies, and procedures.
• Address and resolve patient inquiries and concerns promptly and effectively.
• Perform data entry and maintain accurate patient records in the hospital's database system.
• Prepare and process patient forms, including consent forms, insurance information, and referrals.
• Adhere to hospital policies and procedures regarding patient confidentiality and data protection.
• Ensure compliance with healthcare regulations, including HIPAA and other privacy laws.

Education

High School Diploma or Equivalent required or Associate's Degree Healthcare Administration preferred or Associate's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree?

Yes

Licenses and Credentials

Heartsaver CPR AED [CPR] - American Heart Association (AHA) preferred

Experience

Experience in a customer service or healthcare setting 0-1 year preferred

Knowledge, Skills and Abilities

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency with office software (e.g., Microsoft Office Suite) and electronic health records (EHR) systems.
• Ability to handle sensitive information with discretion and confidentiality.
• Problem-solving skills and the ability to work under pressure in a fast-paced environment.

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

23 Works Way

Scheduled Weekly Hours

20

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$17.36 - $22.31/Hourly

Grade

2

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all iniduals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for iniduals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Title: Patient Services Representative I - Remote - Nationwide

Location: Sacramento United States

Job Description:

Remote, Nationwide – Seeking Patient Services Representative I – Bilingual

Everybody Has A Role To Play In Transforming Healthcare

At Vituity you are part of a larger team that is driven by our purpose to improve lives. We are dedicated to transforming healthcare through our culture by working together to tackle healthcare’s most pressing challenges from the inside.

Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than inidual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you.

The Opportunity

• Receives patient/client calls and resolves them in a professional manner leaving the caller with a positive impression of RCM Vituity.
• Reviews accounts to determine and take appropriate action, i.e., obtain insurance information, offer appropriate financial assistance, process credit card payment, refer account to a collection agency or refer to the appropriate billing team for further research.
• Update patient account and notes appropriately based upon action/request.
• Performs pre-verifications to determine where eligibility and when to send claims by running on-line eligibility.
• Identify and communicate Patient Services issues.
• Handles incoming and outgoing calls.
• Performs other duties as assigned by management.

Required Experience and Competencies

• Must be able to type a minimum speed of 40 words per minute or 7,000 data entry key strokes per hour.
• Must have a high school diploma or equivalent.
• Experience in a health care setting or insurance related field providing patient registration and/or insurance authorization as typically obtained in approximately two (2) years is required.
• Related experience in a medical setting preferred.
• Previous call center experience is highly desirable.
• Customer service experience is preferable.
• Fluent in Spanish language, both oral and written is a plus.
• Strong customer service experience preferred.
• Working knowledge of medical terminology preferred.
• Experience with Microsoft Office and Windows software preferred.
• Strong written and verbal communications skills required.
• Knowledge of medical group practice management systems and PC skills.
• Knowledge and understanding of insurance and managed care requirements.
• Understanding of health insurance concepts and requirements, including HMO, PPO, Medicare, Medi-Cal, and other federal and state agency programs.
• Requires knowledge of medical and billing terminology.
• Ability to demonstrate effective customer service skills with internal and external customers.
• Ability to make phone calls seeking account resolution.
• Ability to promote teamwork.
• Flexible and adaptable to an ever-changing environment.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to correctly add, subtract, multiply, and ide in all units of measure, using whole numbers, common fractions, and decimals.
• Perform 10-key by touch.
• Work independently with minimal supervision.
• Ability to apply common sense understanding to carry out instructions furnished in written, verbal, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to work overtime during peak periods.

The Community

Even when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars.

• Monthly wellness events and programs such as yoga, HIIT classes, and more
• Trainings to help support and advance your professional growth
• Team building activities such as virtual scavenger hunts and holiday celebrations
• Flexible work hours
• Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more

Benefits & Beyond*

Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.

• Superior health plan options
• Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
• Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%
• Outstanding Paid Time Off: 3-4 weeks’ vacation, Paid holidays, Sabbatical
• Student Loan Refinancing Discounts
• Professional and Career Development Program
• EAP, travel assistance, and identify theft included
• Wellness program
• Purpose-driven culture focused on improving the lives of our patients, communities, and employees

We are excited to share the base salary range for this position is $17.12 - $19.04, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company’s annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details.

We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.

Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.

Title: Part Time Auction Support Specialist I (Manheim)

Location: Carmel, IN - 11799 N College Ave

Job Description:

Company

Cox Automotive - USA

Job Family Group

Vehicle Operations

Job Profile

Virtual Block Specialist I

Management Level

Inidual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $14.71 - $22.12/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

This position is NOT remote- it is conducted on-site, in office

This position ensures accurate, efficient recording of vehicle and customer information/ during the sale and provides administrative support to the auctioneer on sale days from a local Cox Automotive Manheim location virtually.  The Auction Support Specialist verifies sold vehicle information for accuracy prior to completion of transaction and obtains customer signatures as appropriate.  This position may perform other duties remotely as identified for efficiencies.

Part time position: Approximately 12-16 hours per week (Tuesday, Wednesday, Thursday schedule)

Sign on Bonus:

$1,000 Sign on Bonus after 90 days of employment

 Key Responsibilities:

• Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights.
• Work with auctioneer virtually to verify system information accurately represents vehicle. 
• Verify vehicle run order to ensure appropriate vehicle is being keyed and sold.
• Operate monitor virtually, work with auctioneer to review Simulcast bids.
• Provide arbitration and other vehicle announcements to support auctioneer.
• Call and E-mail on late titles.
• Utilize salesforce for title absent support.
• Other duties as assigned.

Minimum Qualifications:

• High School Diploma/GED
• Generally, less than 2 years of experience
• Effective communication skills required.
• Must possess good problem-solving and organizational skills.
• Ability to remain focused and composed during fast-paced sale-day activities.
• Regularly required to stand, walk, reach, talk and hear.
• Ability to lift 1-10 pounds.
• Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.

Preferred Qualifications:

• Ability to read, write and speak in Spanish.

Work Environment