Title: Customer Application Engineer

Location: Remote US 

Job Description:

• Perform technical proposals for generator upgrades including stator rewinds, field rewinds, replacement fields, uprate studies, reliability studies and others

• Attend calls to determine customer technical needs

• Determine the hardware scope of supply, electromagnetic performance uprate coordination, input data for cycle and costing, and create a technical portion of the commercial proposal.

• Support and coordinate with interfacing organizations such as Commercial Operations, Sales, Design Engineering, Service Managers, Manufacturing, Supply chain, Project Management, Field Service and other groups

• Support and coordinate external customer meetings and resolve customer technical questions and issues (including clarifications and exceptions within the bid specification)

• Performs the Tender Engineering process steps of Technical risk assessment (TRA) – delivering a Technical Risk List (TRL) and Tender Design Review (TDR)

• Continuous improvement of technical tendering processes

• Assess quality of information given and ask pertinent questions to stakeholders.

• Offer new solutions to problems outside of set parameters and construct and provide recommendations.

• Use internal and some external sources outside of own function to help arrive at a decision.

• Communicate complex concepts and influence others' opinions on specific topics.

Required Qualifications

• Bachelor's degree in a technical field with a minimum of 5 years of experience in a technical environment

• Knowledge of large turbo generators

Desired Qualifications

• Commercial awareness to also consider non-technical boundary conditions

• Strong oral and written communication skills

• Strong interpersonal skills

• Demonstrated ability to analyze and resolve problems

• Ability to document, plan, market, and execute tenders.

Additional Information

GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable)

Relocation Assistance Provided: No

#LI-Remote - This is a remote position

For candidates applying to a U.S. based position, the pay range for this position is between $98,400.00 and $164,000.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.

Bonus eligibility: discretionary annual bonus.

Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.

GE Vernova Inc. or its affiliates (collectively or inidually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No inidual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any inidual.

Title: Patient Care Advocate

Location: Indianapolis - 550 North Meridian St (MHS IN) (10059)

Work Type: Remote, Full Time

Job ID: 1620259

Job Description:

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a ersified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose:

• Acts as a liaison and member advocate between the member/family, physician and facilities/agencies.
• Acts as the face of WellCare in the provider community with the provider and office staff where their services are embedded.
• Advises and educates Provider practices in appropriate HEDIS measures, and HEDIS ICD-10 /CPT coding in accordance with NCQA requirements.
• Assesses provider performance data to identify and strategizes opportunities for provider improvement.
• Collaborates with Provider Relations to improve provider performance in areas of Quality, Risk Adjustment, Operations (claims and encounters).
• Schedules doctor appointments for members with care gaps to access needed preventive care services and close gaps in care in the provider’s office.
• Conducts face-to-face education with the member and their family, in the provider’s office, about care gaps identified, and barriers to care.
• Conducts telephonic outreach and health coaching to members to support quality improvement, regulatory and contractual requirements.
• Arranges transportation and follow-up appointments for member as needed.
• Documents all actions taken regarding contact related to member.
• Interacts with other departments including customer service to resolve member issues.
• Refers to case or disease management as appropriate.
• Completes special assignments and projects instrumental to the function of the department.
• Performs other duties as assigne
• Complies with all policies and standards

Education/Experience:

Required: a Bachelor's Degree in Healthcare, Public Health, Nursing, Psychology, Social Work, Health Administration, or related health field or equivalent work experience required (a total of 4 years of experience required for the position); work experience should be in direct patient care, social work, quality improvement or health coaching preferably in a managed care environment. 2+ years of experience work experience should be in direct patient care, social work, quality improvement or health coaching preferably in a managed care environment.

License/Certification: One of the following is preferred. Licensed Practical Nurse (LPN); Licensed Master Social Work (LMSW); Certified Social Worker (C-SW); Licensed Social Worker (LSW); Licensed Registered Nurse (RN) preferred.

Pay Range: $27.02 - $48.55 per hour

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an inidual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to ersity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Title: Personal Insurance Account Manager

Location: Denver, CO

Job Description:

We are seeking an Account Manager to join our growing Personal Lines team! In this role, you will assist Account Managers and Producers in servicing assigned Personal Lines accounts in accordance with the company's practices, policies, and procedures. You will play a key part in supporting client retention, maintaining strong carrier relationships, and delivering exceptional day-to-day service.

In this role, you will:

• Manage a book of insurance business, while acting with a high degree of independent discretion, autonomy, and decision-making

• Provide professional, courteous service to our clients, carrier representatives, underwriters, business partners, and HUB colleagues

• Be responsible for account rounding and the development of new business as appropriate and in accordance with standard practices, policies, and procedures

• Make major decisions independent of manager approval on the book for which you are responsible

• Oversee the preparation and implementation of all transactions, paperwork, and internal processing for assigned accounts

• Acquire understanding of clients’ insurance objectives and critically analyze and compare insurance plans to determine suitability

• Stay abreast of changes in the insurance industry and other external conditions that may impact their clients; make appropriate recommendations to clients in response to those changes independent of manager approval

• Act as liaison between clients and insurance carriers to resolve escalated complex service issues that require policy interpretation and experience based judgment to resolve

• May also negotiate with underwriters and carriers

• Troubleshoot claims and billing issues

• Responsible for overall retention of accounts in assigned book of business

• Develop new business from existing accounts and assigned leads, and contribute to meeting departmental production goals; identify and follow-up on cross-selling opportunities when appropriate

• Manage, organize, and conduct client meetings when necessary

• Appropriately document conversations with clients and carrier representatives and update all HUB computer systems and automated agency management systems when necessary; ensure the accuracy of data in those systems

• Travel on company business as required

• Prepare reports for management as required

• Attend industry related continuing education training and courses

What you offer us:

• 1-2 years of experience and demonstrated proficiency in an insurance account management

• Prior agency/brokerage experience is preferred

• High School diploma or equivalent required

• Currently licensed in good standing in required lines and states

• Current with all necessary CE credits in required lines and states

• Excellent written and verbal communications skills

• Superior customer service and problem-solving skills

• Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management system(s)

• Ability to work in a fast-paced, team environment

What we offer you:

• A rewarding job that helps local businesses in the community

• Medical/dental/vision/life insurance, 401k matching program, Health Savings Account funding, and voluntary insurance options

• Generous time-off policies

• A work/life balance because that’s important for all of us

• Learn from the expertise of your coworkers

• Growth- HUB is growing, and so can your career

• Be part of a motivated team

• Additional benefits based on qualifications of applicant

About HUB:

HUB International is a leading global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. At HUB, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and iniduals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. With over 19,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.

Why Choose HUB?

At HUB, we believe in investing in the future of our employees and provide continuous opportunities for growth and development**.** Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a erse, challenging work environment with financial security and career satisfaction.

We are the perfect fit if you:

• are seeking a progressive work environment at a rapidly growing organization

• have a desire to help others protect their future

• have an entrepreneurial spirit and are challenged by the opportunity to grow the business

• are focused on learning and development to enhance your industry knowledge and expertise

• are a self-starter willing to invest time and energy to learn the technical aspects of our business

• believe in integrity and building success by developing relationships with others

Disclosure required under applicable law in California, Colorado, Illinois, Maryland, Minnesota, New York, New Jersey, and Washington states: The expected salary range for this position is $60,000 to $80,000 annually and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.

 This hybrid role requires 3 days per week in the office. 

Department Account Management & Service

Required Experience: 2-5 years of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

Title: Account Manager & New Sales Representative

Location:

Eagan, MN

time type

Full time

job requisition id

R0006174

About Blue Cross and Blue Shield of Minnesota

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated iniduals who share our vision of transforming healthcare. As a Blue Cross associate, you are joining a culture that is built on values of succeeding together, finding a better way, and doing the right thing. If you are ready to make a difference, join us.

The Impact You Will Have

This position is responsible for assisting brokers and sales agents to ensure Blue Cross maintains its market position for 2-9 client groups.

Your Responsibilities

• Relationship Management with Agency/Broker/Consultant/Client. Develop and maintain a positive working relationship with customers and stakeholders (Agents, Consultants, Brokers and/or Clients) to increase Blue Cross brand loyalty by proactively managing customers to provide timely identification and resolution of elevated issues by coordinating with all appropriate enterprise functional areas.
• Represents BCBSM insurance plans, by meeting with brokers independently, ensuring they are in compliance, aware of mandates, and educated on updates in the market and to their plan
• Assist in the preparation and delivery of proposals and renewals for new and existing health plan business or relevant ancillary lines.
• Help resolve service issues including interactions with internal Blue Cross operations staff and others as needed.
• As available, responsible for answering and following up on incoming sales calls and emails from prospective customers generated by marketing campaigns.
• Maximizes the sale of company products through determining suitability, eligibility, and need; explains benefits for appropriate coverage, responds to questions, supplies relevant marketing material, and assists with the application process.
• Maintain client and employee information in the client database as required.
• Facilitate the development, delivery and accuracy of customer communications using available systems, tools, and resources.
• Support retention and growth sales with stakeholders and customers.

Required Skills and Experience

• 1-2+years of related professional experience. All relevant experience including work, education, transferable skills, and military experience will be considered.
• Excellent analytical, problem identification and resolution skills as these pertain to benefit plans.
• Possess and maintain a valid MN Resident Producer License in the lines of Life & Health/ Accident in good standing within 60 days of employment.
• Excellent written and verbal communication skills as well as the ability to pay close attention to detail.
• Ability to achieve results in a highly complex environment with tight deadlines and multiple shifting priorities.
• Excellent interpersonal skills and the ability to contribute healthy and positive dynamics to the work team.
• Able to influence internal and external stakeholders to achieve desired outcomes.
• Positive attitude and the ability to participate as part of a team to assure plan compliance and customer satisfaction.
• Demonstrated PC skills, including experience in Microsoft, Word, Excel, and PowerPoint.
• High school diploma (or equivalency) and legal authorization to work in the U.S.

Preferred Skills and Experience

• Bachelor's degree.
• Knowledge of Blue Cross and affiliates products is preferred.
• Sales or customer service experience

Role Designation

Hybrid

Anchored in Connection

Our hybrid approach is designed to balance flexibility with meaningful in-person connection and collaboration. We come together in the office two days each week – most teams designate at least one anchor day to ensure team interaction. These in-person moments foster relationships, creativity, and alignment. The rest of the week you are empowered to work remote.

Compensation and Benefits

$70,000.00 - $75,000.00 - $80,000.00 Annual + Commission

Pay is based on several factors which vary based on position, including skills, ability, and knowledge the selected inidual is bringing to the specific job.

We offer a comprehensive benefits package which may include:

• Medical, dental, and vision insurance

• Life insurance

• 401k

• Paid Time Off (PTO)

• Volunteer Paid Time Off (VPTO)

• And more

Equal Employment Opportunity Statement

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. Blue Cross of Minnesota is an Equal Opportunity Employer and maintains an Affirmative Action plan, as required by Minnesota law applicable to state contractors. All qualified applications will receive consideration for employment without regard to, and will not be discriminated against based on any legally protected characteristic.

Title: Care Manager Transition of Care (State)

Location: Remote-CA

Job Description:

Full time

job requisition id

1626399

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a ersified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose: Performs care management duties to assess, plan and coordinate aspects of medical and supporting services across the continuum of care for post-discharge members, promoting quality and cost effective care. Completes medication review for pre-admission and post-discharge reconciliation. Works with the care management and coordination teams to identify transition support services.

• Evaluates the needs of the member by completing post discharge assessments for members transitioning from healthcare facilities
• Evaluates medication and performs reconciliation between pre-admit and post-discharge medications
• Develops a care/service plan and collaborates with discharge planners, providers, specialists, and interdisciplinary teams to support member transition and discharge needs
• Assesses member current health status, resource needs, services, and treatment plans and provides appropriate interventions
• Facilitates the transition into active care management based on member needs
• Provides or facilitates education and resource materials to members, authorized caregivers, and providers to promote wellness activities to improve member overall quality of care
• Facilitates services between Primary Care Physician (PCP), specialists, medical providers, and non-medical resources as necessary to meet the medical and socio economic needs of members
• May perform telephonic, digital, home and/or other site outreach to assess member needs and collaborate with resources
• Collects, documents, and maintains all member information and care management activities to ensure compliance with current state, federal, and third-party payer regulations
• Provides feedback to leadership on opportunities to improve and enhance care and quality delivery for members in a cost-effective manner
• Other duties or responsibilities as assigned by people leader to meet business needs
• Performs other duties as assigned
• Complies with all policies and standards

We are seeking to hire a Care Manager Transition of Care position!

The ideal candidate will bring expertise in:

• Must reside in CA
• Post Discharge Care Coordination for Transitional Care Services 
• Medi-Cal
• Care Management
• Excellent Customer Service and Communication Skills
• Strong Computer Skills

Education/Experience: Requires a Master's degree in Behavioral Health or Social Work or a Degree from an Accredited School of Nursing and 2 – 4 years of related experience.

License/Certification:

• LISW, LCSW, LMSW, LMFT, LMHC, LPC, or RN required

Pay Range: $27.02 - $48.55 per hour

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an inidual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to ersity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Title: Technical Onboarding Architect - AECO

Location: AMER - United States - Georgia - Atlanta - Peachtree St NW , AMER - United States - Colorado - Offsite/Home

AMER - United States - Georgia - Atlanta - Peachtree St NW, AMER - United States - Oregon - Portland, AMER - United States - Texas - Offsite/Home

Full time

job requisition id 25WD93781

Job Description:

Technical Onboarding Architect – (AECO) Architecture, Engineering, Construction and Operations

Autodesk Customer Success is looking for highly motivated trusted advisors to help our customers optimize their product investment and achieve measurable business outcomes.We are looking for a professional with Civil, Architectural [LC1] and Construction Engineering experience, supporting a broad range of technologies in large-scale enterprise environments. This person will work closely with existing and future commercial customers worldwide to assist with technology adoption, solutions, and capabilities.The successful candidate will join the Technical Success team as part of our 2000+ person Customer Success organization – a fast-growing team that values professional development and rewards high performance.Technical Adoption and Success is responsible for maximizing the success of and return on investment for our commercial customers. We do this by delivering professional, customized, and scalable product services that help our customers achieve their business goals while maximizing the use and adoption of our solutions.Responsibilities

• Demonstrate subject matter expertise  the Autodesk Infrastructure and AECO solutions.
• Act as a technical trusted advisor to customers, demonstrating thought leadership and product expertise to help customers adopt and achieve business outcomes using Autodesk technology
• Deliver technical guidance based on industry and Autodesk best practices.
• Support customer discovery and delivery of assisted onboarding sessions.
• Help customers reduce deployment complexity and onboarding time.
• Help customers increase Autodesk Solutions usage and consumption.

Program Development & Execution

• Design, build, maintain a strategic fast track onboarding service catalog and coaching catalog to increase customer success and new product adoption.
• Curate and create assets to support fast track onboarding services for Architectural, Civil Engineering, and Construction workflows across Autodesk AECO solutions.
• Develop and maintain high-quality digital enablement content, adhering to the Autodesk standards of quality and consistency, that addresses specific customer challenges.
• Collaborate across multiple internal teams to drive deployment efforts with customers.

Minimum Qualifications

• 5 – 6 years Civil Engineering, Architecture & Construction or related field experience.
• Advanced knowledge of Architectural, Construction and Engineering industry needs and workflows.
• Bachelor's degree or equivalent experience in Civil Engineering, Architecture or Construction engineering.
• Strong understanding of infrastructure and civil design workflows.
• Expert knowledge of Autodesk Civil 3D, and strong working knowledge of Autodesk InfraWorks and Autodesk Navisworks in production environments.
• Additional knowledge of Autodesk Revit, Dynamo, and/or Autodesk Construction Cloud (Docs, BIM Collaborate, Build) is a plus.
• Able to manage multiple projects at a time, setting the right priorities.
• Strong communicator in English and able to build relationship at all organizational levels.
• Excellent verbal and written communication skills; ability to convey complex technical details coherently to a live or virtual audience[LC9] s.
• Strong content creator for both internal and customer-facing audiences.
• Proven ability to be flexible and learn quickly in a fast-paced, evolving environment.
• Demonstrated ability to build and maintain strong relationships with commercial customers.
• Team player who enjoys collaborating within a shared-responsibility, cross-functional team.

The Ideal Candidate

• Courageous: You have hard conversations to get to better outcomes. Offer and respond to constructive feedback and speak out even when it's uncomfortable.
• Impactful: You are committed to our customers' success and passionate about making a positive impact. You have a sense of urgency in approaching critical challenges.
• Accountable: The state of clear ownership which provides a person the power and ultimate responsibility to achieve a defined outcome. You do what you say and say what you do, take responsibility for good and bad results.
• Adaptable: You embrace uncertainty and flex to changing circumstances quickly, see opportunities where others see failure. You are committed to continuous learning and growth.

At Autodesk, we're building a erse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Autodesk has always valued flexibility in how we work. We continue to provide employees flexibility to support their work preferences wherever possible and nearly all roles are hybrid or remote, unless otherwise indicated.

Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). If you have any questions or require support, contact Autodesk Careers.

Title: Commercial Graduate (Customer Experience)- US

Location: Houston United States

Job Description:

time type

Full time

job requisition id

R012621

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.

We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to ersity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.

If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers.

For more information about our privacy policy and how to manage cookies, visit our Privacy Policy.

Position: Commercial Graduate (Customer Experience)

Employment type: Full-time   

Work Type: Hybrid (3 days a week in office)    

Work Authorization: This application is intended for candidates that are eligible for full-time work authorization in the United States upon completing their education.  

Please be prepared to answer the following in your application:   

• Do you now, or will you in the future, require sponsorship for employment visa status (e.g. H-1B, F-1, CPT, OPT visa status, etc.) to work legally in the United States?

Benefits:    

• Competitive pay  

• Mentorship: You will be assigned a technical mentor to guide you during your graduate program 

• Continuous Learning: You will be supported to gain the relevant professional development to support your work 

• A comprehensive graduate development program

Locations: Houston, TX or Philadelphia, PA

As a Commercial Graduate, you will: 

• Join our rotational graduate program and gain invaluable experience working with our customers in key areas of the Commercial function at AVEVA. This program will immerse you in essential Commercial activities in Customer Experience enabling participants to build a strong foundation for a long-term career in the commercial domain..

Customer Experience Graduates will contribute to

• Build a deep understanding of AVEVA’s product portfolio, covering their technical features, benefits, and competitive advantages—while providing hands-on experience through rotations in Technical Support.
• Learn how we connect customers with our solutions to maximize value, drive adoption, and strengthen engagement.
• In addition, there will be an opportunity to complete rotations focused on customer retention and growth, managing and renewing contracts, identifying and pursuing new business opportunities, closing deals efficiently, and developing expertise in sales tools and systems to enable scalable success.

We're looking for: 

EDUCATION: Bachelor's Degree or Master's Degree

We are open to applications from a wide range of disciplines including but not exclusively: Engineering disciplines, particularly Mechanical, Electrical, Chemical, or Process Engineering.

EXPERIENCE:

• 0–2 years of relevant work experience.
• Previous internship or project experience will be considered an advantage.

Key Competencies:

• Strong analytical and problem-solving abilities
• Excellent verbal and written communication skills.
• Demonstrated teamwork and collaboration capabilities.
• Strong organizational skills with attention to detail.
• Self-motivated and adaptable to changing environments.
• Initiative and results-oriented approach.
• Ability to manage multiple tasks and competing priorities effectively.

Desirable Skills:

• Organization: Effective time management and prioritization in a fast-paced environment.
• Problem-Solving: Ability to troubleshoot and approach challenges methodically.
• Flexibility: Capacity to adapt across a variety of tasks and functional areas.

Work Environment:

This is a rotational graduate role within the Commercial function. The program may require cross-functional collaboration, exposure to international teams, and occasional travel depending on project requirements.

AVEVA requires all successful applicants to undergo and pass a drug screen before they start employment. All drug screens are in accordance with federal laws and regulations.

Salary Range:

$63,600.00 - $116,700.00

This pay range represents the minimum and maximum compensation that the position offers, and final compensation can vary within the range depending on work location, job experience, skills, and relevant educational attainment and/or training. 

USA Benefits: Competitive salary; high quality healthcare; 401(k) with 6% employer match; FSA and supplemental insurance; paid parental leave; 20 days PTO with increase for time served; 7 days of sick time; 3 days paid volunteering; flexible lifestyle benefits (commuter plans, backup care, emergency leave and fitness/education reimbursement opportunities) 

AVEVA requires all successful applicants to undergo and pass a comprehensive background check and drug screen before they start employment.  Background checks will be conducted in accordance with local laws and may, subject to those laws,  include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check.  Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria. All drug screens are in accordance with federal laws and regulations.

AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value ersity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. 

Title: Core Systems Developer

Location: Tampa United States

Job type: Remote

Job Description:

Overview

Compensation: $73,000 - $120,000 based on experience and credentials

Location Type: Remote

Position Type: Full Time

Schedule: Monday through Friday 8:00 AM - 5:00 PM

The Core Systems Developer is a specialized technical role responsible for maintaining the performance, reliability, and integrity of the credit union's central financial processing system (Symitar). This role develops and supports core programs that enable critical functions such as batch file maintenance, monetary postings, and process automation. The ideal incumbent possesses strong programming skills, particularly in the proprietary PowerOn language, along with experience in system maintenance, database management, and quality assurance testing. Key responsibilities include performing code reviews, managing backups and data replication, troubleshooting client-side applications, and supporting system upgrades. The role also includes maintaining thorough documentation, providing regular updates, and participating in the Core Services on-call rotation to support uninterrupted service delivery.

Responsibilities

• Install, configure, and maintain the core financial core processing system and mortgage servicing system (FICS) for the credit union
• Assist with upgrading the core operating system, Transaction Logging and Vaulting (TLV) servers, and other system maintenance that directly impacts the core
• Conduct thorough reviews of vendor documentation for core application upgrades to determine which changes are impactful to systems, staff, and members
• Troubleshoot and solve hardware, software, and network-related issues for the Core system, including system performance issues and system crashes
• Serve as a point of contact for any system issues that arise during processing or are reported by users
• Evaluate current systems and processes to determine areas of inefficiency and develop strategies to make enhancements
• Maintain detailed notes and communication in sprint tasks to demonstrate progress and create meaningful content for future reference
• Communicate code, system, and process changes with various stakeholders, to ensure understanding of the topic, depict risk considerations, and outline detailed implementation and rollback steps, this includes but is not limited to submission of Quality Control, Change Control, and Import documentation
• Collaborate with the Core Services team and leadership to analyze and resolve complex issues, devising strategies to reduce or eliminate them; proactively assess current processes and procedures to pinpoint opportunities for automation and enhanced efficiency
• Monitor disk space capacity, system performance, and core response times consistently; propose, develop, and implement data purges and configuration updates to manage performance
• Preserve and replicate the production database to test databases on an ongoing basis
• Create and manage SymXchange API configuration, including conscientious setup of external vendor access to send and receive core data; review and troubleshoot SymXchange errors and performance concerns
• Maintain and modify the Core application using HTML, PowerOn, and other programming languages to meet the needs of business units, this includes the creation of automated workflows, postings, reports, and on-demand business processes
• Ensure accuracy, reliability, and improved system efficiency, reliability, and performance through testing, troubleshooting, and debugging by conducting troubleshooting of existing code to reduce user downtime and guarantee optimal service delivery
• Manage technical documentation and ensure all processes are accurately documented and kept up to date in the team's repository, including documenting the architecture of applications and the steps for troubleshooting. comprehensive procedures, program specifications, and logic flow diagrams for system configurations, Core functionalities, applications, programs, and code
• Create, program, and maintain Core system form letters and Symform PDF documents generated to work alongside PowerOn code
• Act as a subject matter expert in department and enterprise projects by protecting the integrity of the Core and our members' data, making key decisions, taking ownership of the project, and coordinating or collaborating effectively with both technical and non-technical teams
• Collaborate with different departments and system teams to clarify and gather system and functional requirements for initiatives and projects to gain a comprehensive understanding of the needs of business units
• Assist business units in thoroughly examining assumptions related to the successful execution of plans
• Adhere to all department policies, including updating project requests, following deployment procedures, conducting code reviews, and providing weekly updates to management
• Offer mentorship and instruction to other members of the Core Services team regarding the architecture and development of host processes
• Participate in the annual Disaster Recovery plans for the Core systems, updating processes as needed
• Participate in the Core Services department on-call rotation, performing occasional work during non-business hours, including planned system maintenance and unplanned critical issues as required in a 24/7 environment
• Maintain knowledge and understanding of current trends, laws, and issues affecting the area of expertise
• Attend educational events to increase professional knowledge
• Complete annual compliance and info security training to understand employees' role in maintaining effective compliance and security programs

Qualifications

• Bachelor's degree in computer science, information technology, or related field. (A comparable combination of work experience and training may be substituted for education requirements)

• 2+ years of experience with Core application maintenance, including experience with the Core Symitar application and its programming language (PowerOn)

• 2+ years of experience with programming databases including data modeling, stored procedures, functions, and query optimizations

• 2+ years of financial services experience

• Demonstrated knowledge and understanding of hierarchical database concepts, as well as general familiarity with relational and object-oriented programming and principles

• Experience with PowerShell, SQL, JavaScript, CSS, and HTML is preferred

• Knowledge of SymXchange and SOAP API configuration and calls preferred

• Ability to maintain a high level of confidentiality

• Ability to prioritize tasks by effectively managing competing and changing priorities to meet deadlines

• Accurate, detail-oriented, and organized with task management

• Ability to analyze and resolve difficult and often complex problems or situations

• Strong written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulators

• Strong knowledge and understanding of credit union products, services, policies, and procedures

• Strong knowledge and understanding of regulatory compliance

• Strong knowledge and understanding of credit union computer systems and software applications required to perform job duties

Skills

• Analytics

• Customer Service

• Project Management

Benefits

• Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
• Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
• Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
• Community Involvement: Paid Volunteer Hours
• Growth: Degree Assistance up to $5,000 per year

Company Overview

Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community.

Responsibilities

• Install, configure, and maintain the core financial core processing system and mortgage servicing system (FICS) for the credit union
• Assist with upgrading the core operating system, Transaction Logging and Vaulting (TLV) servers, and other system maintenance that directly impacts the core
• Conduct thorough reviews of vendor documentation for core application upgrades to determine which changes are impactful to systems, staff, and members
• Troubleshoot and solve hardware, software, and network-related issues for the Core system, including system performance issues and system crashes
• Serve as a point of contact for any system issues that arise during processing or are reported by users
• Evaluate current systems and processes to determine areas of inefficiency and develop strategies to make enhancements
• Maintain detailed notes and communication in sprint tasks to demonstrate progress and create meaningful content for future reference
• Communicate code, system, and process changes with various stakeholders, to ensure understanding of the topic, depict risk considerations, and outline detailed implementation and rollback steps, this includes but is not limited to submission of Quality Control, Change Control, and Import documentation
• Collaborate with the Core Services team and leadership to analyze and resolve complex issues, devising strategies to reduce or eliminate them; proactively assess current processes and procedures to pinpoint opportunities for automation and enhanced efficiency
• Monitor disk space capacity, system performance, and core response times consistently; propose, develop, and implement data purges and configuration updates to manage performance
• Preserve and replicate the production database to test databases on an ongoing basis
• Create and manage SymXchange API configuration, including conscientious setup of external vendor access to send and receive core data; review and troubleshoot SymXchange errors and performance concerns
• Maintain and modify the Core application using HTML, PowerOn, and other programming languages to meet the needs of business units, this includes the creation of automated workflows, postings, reports, and on-demand business processes
• Ensure accuracy, reliability, and improved system efficiency, reliability, and performance through testing, troubleshooting, and debugging by conducting troubleshooting of existing code to reduce user downtime and guarantee optimal service delivery
• Manage technical documentation and ensure all processes are accurately documented and kept up to date in the team's repository, including documenting the architecture of applications and the steps for troubleshooting. comprehensive procedures, program specifications, and logic flow diagrams for system configurations, Core functionalities, applications, programs, and code
• Create, program, and maintain Core system form letters and Symform PDF documents generated to work alongside PowerOn code
• Act as a subject matter expert in department and enterprise projects by protecting the integrity of the Core and our members' data, making key decisions, taking ownership of the project, and coordinating or collaborating effectively with both technical and non-technical teams
• Collaborate with different departments and system teams to clarify and gather system and functional requirements for initiatives and projects to gain a comprehensive understanding of the needs of business units
• Assist business units in thoroughly examining assumptions related to the successful execution of plans
• Adhere to all department policies, including updating project requests, following deployment procedures, conducting code reviews, and providing weekly updates to management
• Offer mentorship and instruction to other members of the Core Services team regarding the architecture and development of host processes
• Participate in the annual Disaster Recovery plans for the Core systems, updating processes as needed
• Participate in the Core Services department on-call rotation, performing occasional work during non-business hours, including planned system maintenance and unplanned critical issues as required in a 24/7 environment
• Maintain knowledge and understanding of current trends, laws, and issues affecting the area of expertise
• Attend educational events to increase professional knowledge
• Complete annual compliance and info security training to understand employees' role in maintaining effective compliance and security programs

Qualifications

• Bachelor's degree in computer science, information technology, or related field. (A comparable combination of work experience and training may be substituted for education requirements)

• 2+ years of experience with Core application maintenance, including experience with the Core Symitar application and its programming language (PowerOn)

• 2+ years of experience with programming databases including data modeling, stored procedures, functions, and query optimizations

• 2+ years of financial services experience

• Demonstrated knowledge and understanding of hierarchical database concepts, as well as general familiarity with relational and object-oriented programming and principles

• Experience with PowerShell, SQL, JavaScript, CSS, and HTML is preferred

• Knowledge of SymXchange and SOAP API configuration and calls preferred

• Ability to maintain a high level of confidentiality

• Ability to prioritize tasks by effectively managing competing and changing priorities to meet deadlines

• Accurate, detail-oriented, and organized with task management

• Ability to analyze and resolve difficult and often complex problems or situations

• Strong written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulators

• Strong knowledge and understanding of credit union products, services, policies, and procedures

• Strong knowledge and understanding of regulatory compliance

• Strong knowledge and understanding of credit union computer systems and software applications required to perform job duties

Skills

• Analytics

• Customer Service

• Project Management

Benefits

• Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
• Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
• Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
• Community Involvement: Paid Volunteer Hours
• Growth: Degree Assistance up to $5,000 per year

Company Overview

Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community.

Title: Escalation Specialist

Location: Evansville, IN,  United States

Full time

job requisition id

R2511-48651

Job Description:

This position is part of a customer-focused team responsible for resolving complaints, coordinating all complaint capture, resolution, reporting, and root cause analysis across OneMain, driving change directly and through effective organizational partnerships. The Specialist Intermediate is responsible for providing exceptional service and support to OneMain customers.

In the Role:

• Provides exceptional customer service daily.

• Establishes effective professional rapport with customers and business partners.

• Plans, organizes, and prioritizes own work routine to meet established schedule.

• Supports the activities of the Executive Office of Customer Care.

• Interacts, collaborates, and works with all levels of the OneMain organization.

• Handles complex issues that require subject matter expertise.

• Escalates issues to Executive Office of Customer Care management and/or within the organizational unit(s), as required.

• Responsible for walking the customer through the resolution process and provides a resolution for most complex customer situations of which business units are unable to resolve.

• Responds to a variety of customer concerns using exceptional customer service daily

• Positively impact the customer's experience and overall customer retention.

Requirements:

• High School Diploma/GED

• 1-2 years of customer service in escalations environment

• Possesses exceptional verbal and written communication.

• Strong problem solving and critical thinking skills.

• Thrives in a fast-paced environment, well organized, and works well under pressure.

• Positive, motivated, and self-driven.

• Ability to make productive contributions in a team-focused environment.

• Proficient in the use of Microsoft Office.

Preferred:

• Complaint handling experience preferred.

• Previous experience in a production environment preferred.

Location: Hybrid | Evansville, IN

Who we Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with:

• Health and wellbeing options for team members and their dependents

• Up to 4% matching 401(k)

• Employee Stock Purchase Plan (10% share discount)

• Tuition reimbursement

• Continuing education

• Bonus eligible

• Paid time off

• Paid volunteer time

• And more

OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

Title: Administrative Coordinator - History Department - Dietrich College

Location: Pittsburgh, PA, United States

Full time

job requisition id

2024017

Job Description:

The Dietrich College of Humanities and Social Sciences embodies one of the most varied groups of students, faculty, staff and alumni in the Carnegie Mellon University community, all united by a common goal: confronting and solving society's most complex problems. Our students and faculty work across traditional boundaries, collaborating with other disciplines to pursue the thrill of discovery. Dietrich College is a place to explore different points of view, and a place to do work that matters.

We are searching for an Administrative Coordinator to join our Department of History; someone who is organized, articulate and enjoys a erse range of administrative tasks. You will advance the mission and goals of the department by providing comprehensive administrative support to our students, faculty and staff in a dynamic team environment. This is an excellent opportunity for someone who thrives in an interesting, fast-paced and collaborative work environment!

This position is a front of office facing position that will interact with a erse cross-section of students, visitors and faculty. This role is a hybrid position, working 4-days a week on campus, and 1 day a week remote.

Core responsibilities include:

• Provide daily office support as the initial point of contact for all students, staff and visitors to the history department; create welcoming atmosphere and respond to all constituents with timely and professional communications
• Coordinate logistical support for meetings, conferences, workshops and events including lecture series, commencement ceremonies and faculty events. Prepare agendas, assemble data, coordinate catering and department conference space to include AV equipment
• Assist with creation and posting of social media content creation and posting of social media content, post to TV screens, create posters, and manage department online calendar
• Provide financial support including department procurement card, purchase orders and expense reimbursements
• Manage department mail, prepare mass mailings
• Manage department email d-lists,
• Manage office equipment and supplies, plan and order supplies in preparation for events
• Collect, enter, and maintain accurate information in departmental databases
• Manage physical office space; process requests for custodial services and liaison with FMS
• Faculty support with travel requests
• Special projects and other duties as assigned

What will make you successful:

• Excellent interpersonal skills with strong focus on customer service
• Strong organizational and planning skills with solid attention to detail
• High proficiency with MS Office including Excel, GoogleDocs, Acrobat (creating & editing pdf documents), Box, Canvas and other technology that facilitates collaborative work
• Ability to effectively manage tasks and meet inflexible timelines
• Well-developed problem solving skills

Flexibility, excellence, and passion are vital qualities within the Dietrich College. Consideration, collaboration and cultural sensitivity are valued competencies at CMU. Therefore, we are in search of a team member who is able to effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

Qualifications:

• High School or GED required
• Minimum of three (3) years of administrative support required
• Previous experience with communications (website updates, social media, publicizing events, etc.) is preferred
• A combination of education and proven experience from which comparable knowledge is demonstrated may be considered.

Requirements:

• Successful background check

Joining the CMU team opens the door to an array of exceptional benefits.

Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance.

Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more!

For a comprehensive overview of the benefits available, explore our Benefits page.

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it's about finding the perfect fit for your professional growth and personal aspirations.

Location

Pittsburgh, PA

Job Function

Administrative Support and Coordination

Position Type

Staff - Regular

Full Time/Part time

Full time

Pay Basis

Hourly

Title: Customer Success Advocate

Location: Milwaukee, WI

Full Time

Customer Success

Mid Level

Job Description:

Our Story:

Crisis Prevention Institute Inc. (CPI) is the worldwide leader in evidence-based de-escalation and crisis prevention training and dementia care services. Our programs teach professionals the skills to recognize, prevent, and respond to crises in the workplace. Since 1980, we've helped train more than 17 million people within service-oriented industries including education, health care, behavioral health, long-term care, human services, security, corporate, and retail.

At CPI, we are dedicated to changing behaviors and reducing conflict for the Care, Welfare, Safety, and Security of everyone. We believe the power of empathy, meaningful connections, personal safety, and security are the antidotes to fear and anxiety. It's a philosophy that is central to everything we do, and traces back to our beginning.

As a member of the team, you can expect to:

• Make a difference through your work - You'll be proud to tell your family and friends about what you do.
• Gain significant career experience only obtained within a fast-growing organization - Entry-level roles through executive leadership.
• Feel fulfilled and have fun - We work hard but make the time to build meaningful relationships and celebrate the wins.

The Role:

The Customer Success Advocate (CSA) serves as the driving force behind building enduring partnerships with CPI's most strategic accounts. Through proactive relationship management and a relentless commitment to service excellence, the CSA anticipates customer needs, ensures account retention and growth, and transforms every interaction into an opportunity for mutual development.

What You Get To Do Everyday:

• Forge powerful partnerships with CPI's 10+ largest strategic accounts, drive deeper engagement, and unlock new growth opportunities.
• Continuously update and leverage each account's Strategic Action Plan, using data-driven insights such as account health indices, contact lists, usage reports, and satisfaction surveys to inform account strategy and maximize customer success.
• Deliver measurable results by achieving account growth and performance targets, directly contributing to departmental and organizational success.
• Identify and pursue upselling and cross-sell opportunities, partnering with Account Executives to expand the reach and value of managed accounts.
• Establish trust through consistent, meaningful communication and regular meetings with account contacts.
• Respond promptly to all communications and proactively conduct account research to anticipate customer needs and resolve issues before they arise.
• Guide customers through legal requirements, offering strategic advice to ensure compliance and peace of mind.
• Collaborate seamlessly across Marketing, Sales, Accounting, Customer Care, and other teams to deliver exceptional customer experience.
• Perform other position-related duties as needed.

You Need to Have:

• Bachelor's degree
• Three years or more of work experience in customer success, account management, or a similar role
• Proficiency with Microsoft Office suite products (Word, Excel, PowerPoint)
• Excellent interpersonal skills, with a focus on building and maintaining positive relationships with customers and cross-functional teams
• Demonstrated innovative thinking and a proactive approach to problem-solving
• Exceptional professional communication and presentation skills, with the ability to convey complex ideas clearly and effectively
• Strong analytical skills with a proven ability to identify challenges and implement efficient, data-driven solutions
• Highly detail-oriented and organized, capable of managing multiple priorities and meeting tight deadlines in a fast-paced environment
• Willingness and ability to travel as needed to support customer engagements or internal initiatives

We'd Love to See:

• Experience working with executive leadership teams
• Experience working with client relationship management (CRM) software

What We Offer:

• $60,000 - $65,000 annual salary
• Annual company performance bonus
• Comprehensive benefits package
• 401k
• PTO
• Health & Wellness Days
• Paid Volunteer Time Off
• Continuing education and training
• Hybrid work schedule
• Parental paid leave

Crisis Prevention Institute is an Equal Opportunity Employer that does not discriminate against any applicant or employee on the basis of age, race, color, ethnicity, national origin, citizenship, religion, ersity of thoughts and beliefs, creed, sex, sexual orientation, gender, gender identity, or expression (including against any inidual that is transitioning, has transitioned, or is perceived to be transitioning), marital status or civil partnership/union status, physical or mental disability, medical condition, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state, or local law. The Company will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.

Title: Customer Success Account Manager - LATAM Spanish Speaking

Location: Austin, TX United States

Full time

JR467392

Job Description:

Who is Forcepoint?

Forcepoint simplifies security for global businesses and governments. Forcepoint's all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you're in the right place; we want you to bring your own energy to help us create a safer world. All we're missing is you!

Overview

The Customer Success Account Manager (CSAM) Bilingual serves as the primary point of contact for assigned customers, combining commercial ownership with strategic customer success management. This hybrid role is responsible for driving retention, adoption, and growth across the existing customer base by ensuring successful business outcomes and long-term customer value realization.

The CSAM acts as a trusted advisor, aligning Forcepoint's cybersecurity solutions - including Data Loss Prevention (DLP), CASB, and related data protection technologies - with each customer's evolving security and governance priorities.

Location: Austin, TX (must go into the office 2x a week)

Key Responsibilities

Customer Success & Engagement

• Serve as the primary post-sale contact for assigned customers, ensuring a unified experience across renewals, adoption, and success initiatives.

• Must be bilingual in Spanish & English

• Develop a deep understanding of the customer's security posture, goals, and operational challenges to guide them toward maximum product value.

• Drive proactive engagement, including success planning, roadmap discussions, quarterly business reviews (QBRs), and ongoing account health monitoring.

• Collaborate cross-functionally with Support, Product Management, and Professional Services to accelerate issue resolution and feature adoption.

• Identify opportunities for expanding product utilization and aligning additional Forcepoint capabilities to customer objectives.

Renewals & Commercial Management

• Own the renewal cycle for assigned accounts, ensuring timely renewals and minimizing churn risk.

• Manage a quota tied to annual recurring revenue (ARR), including upsell of add-on products and professional services.

• Accurately forecast renewals and expansion opportunities using CRM tools and pipeline tracking.

• Partner with Sales and Channel teams to ensure seamless handoffs, renewal strategy alignment, and account coverage.

Advocacy & Retention

• Maintain high customer satisfaction and referenceability by acting as an advocate within Forcepoint for customer needs.

• Monitor account health signals (usage metrics, support cases, sentiment) and lead mitigation plans for at-risk customers.

• Capture and relay customer insights to Product and Engineering to inform roadmap prioritization and feature development.

Operational Excellence

• Execute engagement and renewal processes consistently in line with organizational standards and KPIs.

• Leverage CRM, Success Plans, and account health dashboards to maintain accurate data and document customer interactions.

• Participate in team collaboration sessions to share best practices, success stories, and renewal execution strategies.

Forcepoint is committed to fair and equitable compensation practices. The salary range and variable compensation for this role is 100,000.00 - 130,000.00 and represents the low and high end of compensation for this position. Actual salaries are determined by various factors including, but not limited to, location, experience, and performance. The range listed is just one component of Forcepoint's total compensation package for employees. Other rewards may include bonuses, paid time off policy, and many region-specific benefits

Don't meet every single qualification? Studies show people are hesitant to apply if they don't meet all requirements listed in a job posting. Forcepoint is focused on building an inclusive and erse workplace - so if there is something slightly different about your previous experience, but it otherwise aligns and you're excited about this role, we encourage you to apply. You could be a great candidate for this or other roles on our team.

The policy of Forcepoint is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Title: Senior Support Engineer

Location: United States

Employment Type

Full time

Location Type

Remote

Department

Product

Compensation

$105K – $115K • Offers Equity

Job Description:

The AI orchestration of your wildest imagination.

n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we're changing the way people bring systems together and scale ideas for impact.

Since our founding in 2019, we've grown into a erse team of over 160 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we've:

• Cultivated a community of more than 650,000 active developers and builders

• Earned 145k+ GitHub stars, making us one of the world's Top 40 most popular projects

• Been ranked as one of Europe's most promising privately held SaaS startups (4th in Sifted's 2025 B2B SaaS Rising 100)

• Raised $240m to date, from Sequoia's first German seed to our recent $180m Series C - bringing us to a $2.5bn valuation

• And are grateful for our 94 eNPS score (most companies would call 70 excellent)

That's the company we've built. Now we'd love to see what you can build. If you're applying, try n8n out - whether you're technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register.

We're in a defining moment of an incredible journey. Come and build with us.

We are now looking for a Senior Support Engineering in North America to continue to make sure that all of our users (from enterprise customers to community members) have a best in class support experience.

You will get a chance to set standard for delighting our customers and develop a deep knowledge of the low code & AI landscape while being part of building a best in class support team.

Responsibilities:

• Provide technical support to users via tickets, chat, and community forums.

• Diagnose and troubleshoot issues related to n8n, including workflow execution, integrations, and performance.

• Collaborate with the engineering team to escalate and resolve complex technical challenges.

• Create and maintain documentation, FAQs, and knowledge base articles.

• Identify common issues and work on solutions to improve product reliability and user experience.

• Contribute to the community by answering questions and sharing best practices.

Requirements:

• 5+ years of experience in a technical support or customer-facing engineering role (+ if experienced with enterprise support)

• Open to participate in an paid on-call rotation to provide after-hours support

• Strong understanding of workflow automation, APIs, and integrations.

• Strong knowledge of networking concepts like DNS, HTTP/HTTPS, and TCP/IP

• Good understanding of JavaScript, Node.js, and Docker.

• Experience with Kubernetes is a plus.

• Excellent problem-solving skills and attention to detail.

• Strong communication skills and ability to explain technical concepts to non-technical users.

• Passion for helping users and improving product usability.

n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.

We can sponsor visas to Germany; for any other country, you need to have existing right to work.

Our company language is English.

You care about ersity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).

Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.

Benefits

• Competitive compensation - We offer fair and attractive pay.

• Ownership - Our core value is to "empower others," and we mean it-you'll get a slice of n8n with equity.

• Work/life balance ️ - We work hard but ensure you have time to recharge:

• Europe: 30 days of vacation, plus public holidays wherever you are.

• US: 15 vacation days, 8 sick days, plus public holidays wherever you are.

• Health & wellness -

• Europe: We provide benefits according to local country norms.*

• US: Multiple low-premium, low-deductible medical plans with coverage for iniduals and families-plus a no-cost premium HDHP option with a pre-seeded HSA-along with dental and vision coverage.

• Future planning -

• Europe: We provide pension contributions according to local country norms.*

• US: 401(k) retirement plan with a 4% employer match.

• Financial security ️ -

• Europe: We provide benefits according to local country norms.*

• US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.

• Career growth - We hire rising stars who grow with us! You'll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.

• A passionate team - We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!

• Remote-first - Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid-please check the job description.

• Giving back - We're big fans of open source, and you'll get $100 per month to support projects you care about.

• AI enablement - We believe in working smarter-everyone gets an unlimited AI budget to explore and use the best tools to boost productivity and creativity.

• Transparency - We all know what everyone's working on, how the company is doing-the whole shebang.

• An ambitious but kind culture - People love working here-our eNPS for 2024 is 94!

• Country-specific details are provided in your contract.

Title: Call Center Agents

Location: Macedonia United States

Job Description:

Overview

CALL CENTER AGENTS - TWINSBURG, OHIO

PAID TRAINING, Up to $16 HOURLY, PTO & BENEFITS with FULL TIME POSITIONS AVAILABLE in TWINSBURG, OHIO

HYBRID

FULL TIME MORNINGS, EVENING & WEEKEND POSITIONS STARTING Up to $16 HOURLY + BONUSES

IMMEDIATE HIRES AVAILABLE!!!!! Must be willing and able to TRAIN & work at our Twinsburg, OH Corporate office

Great Day Improvements is GROWING! We are seeking friendly upbeat people to join our Customer Care Team!

Our Customer Care Specialists are the first point of contact with customers and are responsible for the BEST first impression!

Their primary responsibility is to assist new customers in scheduling a free design consultation with one of our Design Consultants.

We are seeking FULL TIME - MORNING, EVENINGS & WEEKENDS.

HYBRID AFTER TRAINING

Responsibilities

• Answer incoming calls from our customers, uncover their needs and schedule a design consultation with one of our product experts or direct them to the appropriate department.
• Provide an exceptional customer experience with each call.
• Accurate entry of customer's information into our database to set each appointment.
• Make outbound calls to potential customers as necessary for various follow-up initiatives.
• Additional administrative duties as required.

Qualifications

• Exceptional verbal and written communication skills
• Exceptional listening and problem-solving skills
• Must be very well organized
• Ability to speak clearly and concisely over the phone
• Ability to multi-task (talk and type simultaneously) and overcome objections
• Upbeat, positive and professional attitude - a team player
• Must genuinely enjoy helping customers
• Proficiency with computers is required along with an aptitude to learn our phone and database systems
• Accuracy and attention to detail are must-have traits
• Reliable attendance and punctuality

TRAINING PAY, BONUSES & BENEFITS with PTO

HYBRID AFTER TRAINING

PAID TRAINING with FULL TIME POSITIONS AVAILABLE

FULL TIME MORNINGS, EVENING & WEEKEND POSITIONS UP TO $16 HOURLY + BONUSES + BENEFITS + PTO

PAID TRAINING - EQUIPMENT SUPPLIED

• Must have high-speed internet connection
• Must be self-disciplined to stay on task
• Must have ability to speak with customers without any major background noise or distractions while on the phone
• Must be willing and able to TRAIN & work at our Twinsburg, Ohio office

GDI is an Equal Employment Opportunity Employer

#INDGDIEC

Title: Marketing Assistant (Contract)

Location: Westborough United States

Job Description:

Murata Power Solutions is powering what's next in high-performance, sustainable power conversion. We focus on two of the most transformative technology markets: Server, Storage, and Networking (SSN) and advanced automation, including robotics and energy storage.

Position Summary

Well known for the quality of its products and workforce, we can provide you the opportunity to work with talented people and a management team focused on growth and the ongoing development of leading-edge technologies for many of the world’s major OEM’s. This is a 6-month contract position. 

Job Duties/Responsibilities

The Marketing Assistant is responsible for, but not limited to:

• Entering quotations and special price requests into the system and responding with approved pricing.
• Processing sample orders and following up on sample opportunities.
• Registering new parts in ERP systems (Avante and GSS).
• Supporting price list updates and maintenance.
• Collaborating with Customer Support to ensure order accuracy.
• Performing other duties as assigned.

Experience Required

• Bachelor’s degree in business, Marketing, or related field OR 0–2 years of professional experience; entry-level candidates encouraged to apply.
• Strong attention to detail and organizational skills.
• Ability to work collaboratively across teams.
• Familiarity with ERP systems preferred (training provided).
• Proficiency in Microsoft Office (Excel, Word, Outlook).

Work Environment

This position is an on-site role, with one flex day per week of remote work.

Competencies

Building and Supporting Teams

Communicating Effectively

Delivering High Quality Work

Evaluating and Implementing Ideas

Prioritizing and Organizing Work

Supporting Organizational Goals

Compensation Data

Hourly range for this role is $24.32/hr to $28.02/hr. The range listed is based on market data and internal benchmarks. Actual compensation may vary depending on a candidate’s experience, skills, and qualifications.

Compensation and Benefits

Our benefit package is comprehensive and includes Medical Insurance; Dental Insurance; Vision Insurance; 401(K); Flexible Spending Accounts; Paid Vacation/Holidays; Short Term Disability; Long Term Disability; Tuition Reimbursement.

Title: Claims Representative - Liability - Naperville, IL - Hybrid

Location: Naperville United States

time type

Full time

job requisition id

R69406

Job Description:

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Claims Representative - Liability - Naperville, IL - Hybrid

Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world's best brands?

• Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.
• Leverage Sedgwick's broad, global network of experts to both learn from and to share your insights.
• Take advantage of a variety of professional development opportunities that help you perform your best work and grow your career.
• Enjoy flexibility and autonomy in your daily work, your location, and your career path.
• Access erse and comprehensive benefits to take care of your mental, physical, financial and professional needs.

ARE YOU AN IDEAL CANDIDATE? We are looking for driven iniduals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion.

PRIMARY PURPOSE OF THE ROLE: To process low level general liability claims to determine benefits due; to ensure ongoing adjudication of claims within company standards and industry best practices; and to identify subrogation of claims and negotiate settlements with general supervision.

ESSENTIAL RESPONSIBILITIES MAY INCLUDE:

• Processes low level general liability claims by gathering information to determine liability exposure; assigns reserve values to claims, making claims payments as necessary, and settling claims up to designated authority level.
• Develops and coordinates low level general liability claims' action plans to resolution, return-to-work efforts, and approves claim payments.
• Approves and processes assigned claims, determines benefits due, and administers action plan pursuant to the claim or client contract.
• Administers subrogation of claims and negotiates settlements.
• Communicates claim action with claimant and client.
• Ensures claim files are properly documented and claims coding is correct.
• May process low-level lifetime medical and/or defined period medical claims which include state and physician filings and decisions on appropriate treatments recommended by utilization review.
• Maintains professional client relationships.
• Performs other duties as assigned.
• Supports the organization's quality program(s).
• Travels as required.

QUALIFICATIONS & LICENSING

Education & Experience

Bachelor's degree from an accredited college or university preferred. Professional certification as applicable to line of business preferred.

Experience

Two (2) years of claims management experience or equivalent combination of education and experience required.

TAKING CARE OF YOU

• Flexible Work Schedule
• Referral Incentive Program
• Opportunity to work from home
• Career development and promotional growth opportunities
• A erse and comprehensive benefits offering including medical, dental vision, 401K on day 1

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is ($50,000 - $60,000). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a erse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Title: Pharmacist Relief

Job Description:

Job Ref: 173992 Location: Shorewood, MN 55331 Location Flexibility: Onsite Category: Pharmacy Job Type: Part-time Job Status: Non-exempt Pay Basis Hourly Pay Rate $68/hr. Brand Cub Foods

Purpose

Provide prompt, efficient and friendly customer service. Efficiently manage the operations of the Pharmacy. Ensure accurate prescription dispensing and appropriate consultation. Supervise pharmacy technicians, grad interns and clerks in compliance with federal and state legislation as well as store policies and procedures.

Job Responsibilities and Accountabilities

• Provides prompt, efficient and friendly customer service through execution of patient care standards
• Smiles and greets customers in a friendly manner
• Genuinely thanks each customer and invites them to return
• Assists customers by:

o escorting them to the products they're looking for (when possible)

o making appropriate OTC recommendations

o securing products that are out of reach

o performing other tasks in every way possible to enhance the shopping experience

• Takes all steps required to fill prescriptions in compliance with all laws, regulations, physician orders and company policies and procedures regarding the sale of pharmaceuticals including:
• retrieves the correct and accurate product(s)
• counts; pours, or measures out the required quantity according to established company methods and procedures
• affixes the label permanently to the container
• performs a final audit of the prescription
• Offers advice and professional consultation in compliance with state and federal laws and regulations
• Actively endorses and participates in all clinical program offerings
• Responds to telephone requests from customers, physicians and vendors, which require the expertise of the pharmacist
• Communicates and cooperates in a professional manner with peers, subordinates, managers, physicians, and customers in all pharmacy related areas
• Ensures timely implementation of company policies, procedures and programs; and enforces professional and operational standards, including compliance with legal regulations
• Maintains all state and federal record keeping for controlled substances
• Supervises all pharmacy staff in accordance with Federal and State law while working in the pharmacy
• Follows all laws and company procedures regarding Medicare, Medicaid, and other third party insurance plans, and participates in audits as appropriate in a timely manner
• Responsible for HIPAA compliance, and dispensing of over the counter drugs by law
• Accesses the pharmacy computer to obtain complete patient record (on both cash and third party prescriptions) and verifies third party plan parameters
• Orders product from distribution center or other appropriate source as necessary
• Stocks pharmacy product orders to specific bay locations
• Trains pharmacy technicians and abides by state regulations regarding technician training and licensure
• Maintains inventory levels to company goals, rotates stock, and utilizes RX return process
• Bags all products; affixes the receipt to the bag and places company stickers on items that are not in bags
• If a drive-thru pharmacy, able to operate microphone and drive-thru box
• Maintains strict adherence to company guidelines related to personal hygiene, dress code and Department Appearance Standards (DAS)
• Reports to work when scheduled and on time
• Hazardous drug handling

o Complies with standard operating procedures in handling and dispensing of hazardous drugs

Secondary Job Functions

• Knows the location of general over the counter merchandise
• Files paper and keeps pharmacy equipment and area clean and organized
• Ensures that bags and vials are replenished, and that trash is removed and floor is swept
• Attends company meetings for purposes of training, coordinating plans, and communicating policies and procedures
• Regularly accesses and reviews all company communication and responds in a professional and timely manner
• Performs other duties as assigned by the Pharmacy Manager, Store Director, Pharmacy District Manager and District Manager
• Maintains standards in the absence of the Pharmacy Manager
• Participates in all company sponsored programs

Scope

Number of Associates Supervised: Directly 0 Indirectly 0

• Supervises all pharmacy staff in accordance with Federal and State law while working in the pharmacy
• Provides feedback on pharmacy technician/clerk performance, and amplifies their professional understanding of their role in the pharmacy
• Trains pharmacy technicians and abides by state regulations regarding technician training and licensure

Job Requirements

Relevant Experience, Education, Certification, Knowledge, Skills and Abilities

• Must have a college degree in Pharmacy (BS or PharmD)
• Must pass the NAPLEX
• Must pass the State MPJE
• Must hold a valid state license
• Meets all requirements of and maintains status as a Certified Immunizer
• Must complete continuing education hours as required by law
• Must complete all required state, federal and company training programs (i.e. HIPAA, CDR, I-pledge, etc.)
• Ability to do simple addition, subtraction, copying figures, counting, and recording
• Proficiency in Microsoft Word, Excel and Outlook
• Possess the ability to understand and follow written, verbal or demonstrated instructions; write identifying information; request supplies orally or in writing
• Visual requirements include clarity of vision at a distance of more than 20 inches and less than 20 feet with color vision, depth perception and field of vision
• Must be able to work shifts varying in length and time, including nights, weekends and holidays

Physical Environment

• The duties for this position are normally conducted in a store environment
• There is significant responsibility to maintain customer service levels and handle multiple priorities
• The position is occasionally exposed to dust, cleaning chemicals, and equipment movement hazards
• Most work is performed in a temperature-controlled environment
• Incumbent may stand for long periods of time
• Position requires periodic travel throughout assigned area by car
• Incumbent may use calculators, keyboards, telephone, and other office equipment in the course of normal workday
• Stooping, bending, twisting, and reaching may be required in completion of job duties

UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. All qualified applicants will receive equal consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or other protected ground. Accommodation is available upon request for candidates taking part in all aspects of the job selection process. - M/F/Veteran/Disability.

UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. All qualified applicants will receive equal consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or other protected ground. Accommodation is available upon request for candidates taking part in all aspects of the job selection process. - M/F/Veteran/Disability. VEVRAA Federal Contractor.

Company: Supervalu Pharmacies Inc.

Compensation:

UNFI anticipates paying the above-referenced pay rate (or within the above-referenced pay range) for this position. Actual Pay, where applicable, will depend on a number of factors, including, but not limited to, education, experience, training, and any requirements under applicable collective bargaining agreements. UNFI is committed to transparency in pay in compliance with applicable state and local laws.

Benefits:

For Washington positions (or positions that may be performed remotely from Washington), Click HERE for Washington-specific paid time off details.

Candidates hired into this position will also be eligible to participate in the following benefits programs: Paid Time Off; Sick Time; paid holidays and parental leave; 401K Program; medical, dental, vision, life, and accidental death/dismemberment insurance; short-term and long-term disability insurance program, Flexible Spending Account and/or Health Savings Account, subject to meeting the eligibility requirements and the terms and conditions of these programs, and subject to any requirements under applicable collective bargaining agreements.

Sales Positions Only: For sales positions that are commission-based, the above range is an estimate of total potential commission-based compensation during an associate's first year, but UNFI offers an introductory period minimum of $680 per week. After the introductory period, as a 100% commission-based role, there is no set salary. UNFI's commission plans are uncapped and average earnings vary depending on territory and sales achieved, among other factors.

UNFI's compensation, benefits, and paid time off policies are subject to change in the Company's sole discretion, consistent with applicable law. This job posting should not be construed as an offer of employment with certain terms, nor should it be construed as a guaranteed minimum.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Title:TEAMS Relationship Manager

Location: Santa Monica United States

Job Description:

FIGS is looking for a TEAMS Relationship Manager to sell, onboard, and grow our TEAMS’ customer base. This inidual will be the main point of contact to potential and existing customers throughout the sales lifecycle. They will sell the value propositions of the FIGS’ TEAMS program and ensure clear communication and orchestration to the right internal resources to close the sale. Your goals will focus around handoff conversion rate, onboarding rate, and revenue closed. The role reports directly to FIGS’ Director of TEAMS. This role is remote with quarterly travel to our office in Santa Monica, California.

What you’ll do:

• Create strong business relationships with TEAMS Top existing customers
• Manage day-to-day account activity and communication with portfolio of partners
• Exceed activity, pipeline and growth targets
• Maintain accurate data in CRM
• Manage cross-functional communications on custom orders
• Run quarterly business reviews with customers to align on initiatives and future orders
• Travel to meet our customers in-person and during conferences
• Communicate challenges and propose solutions to Leadership Team
• Serve as an advocate for the TEAMS program and FIGS

About you:

• 5+ years of experience in account management, customer success, and/or sales 
• Experience successfully managing a multi-million dollar book of customers 
• Proficient in utilizing CRM systems- ideally Hubspot 
• Exceptional interpersonal skills; strong ability to persuade, negotiate, close deals 
• Experience working with executives and C-level on strategic priorities and analytics 
• Proven track record of building trusting and long standing client relationships 
• Excellent presentation, verbal, and writing skills are required

What you’ll bring:

• Proven work ethic and integrity
• Positive attitude
• Desire to excel and grow with FIGS
• Aspiration to create change and make an immediate impact
• Entrepreneurial spirit and egoless nature

FIGS Compensation and Benefits

Pay Range

• At FIGS, your base salary is one part of your total compensation package. This role's base salary is between $75,000 and $80,000. Actual base salary is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience. In addition to base salary, this position offers a performance-based bonus opportunity, subject to inidual and company performance.

Additional Compensation and Benefits 

• Equity: All FIGS employees have the opportunity to own shares of FIGS stock through our new-hire equity program. Additionally, FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan  

• Annual bonus: This position is bonus eligible 

• Other compensation and benefits offered include: 

  • Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass. 100% FIGS-sponsored life insurance and disability insurance  
  • Amazing 401(k) program, with a company match up to the first 6% of your contribution
  • Generous paid time off - We have 12 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation
  • Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers
  • FIGS sponsored Uber Eats voucher for in-office weeks
  • Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide
  • Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more…

*Benefits eligibility is determined by hour requirements and length of service 

A little bit about us…

FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers. Through these customer relationships, FIGS has built a community and lifestyle around a profession, revolutionizing the large and fragmented healthcare apparel market and becoming the industry’s category-defining healthcare apparel and lifestyle brand.

Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale. Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resource-poor countries around the world. 

FIGS considers all Qualified Applicants, including those with Criminal Histories (e.g., arrests or conviction records), for Employment in accordance with applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

For information about how we process information in connection with your application, view our Employee & Applicant Privacy Policy linked in the footer below.

Title: Product Owner

Location: Fort Lauderdale United States

Job Description:

Job Description

One of the best-known names in cruising, Princess is the world's leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply can't. The Love Boat promises something for everyone. We're looking for an experienced Product Owner to fill this role, which is based remotely.

The Product Owner will play a critical role in shaping the development and execution of CRM product strategies to enhance customer engagement and support business growth. This role is responsible for managing the product backlog, ensuring that CRM products meet the evolving needs of our customers while aligning with the company's strategic objectives.

As a key member of an agile team, the Product Owner will collaborate closely with cross-functional teams, including IT, Web/eCommerce, App, Marketing, Sales, and Customer Care, to define and prioritize requirements for innovative CRM solutions using the Salesforce platform. The ideal candidate will have strong analytical skills and a deep understanding of CRM technologies, enabling them to translate business needs into actionable product features.

The Product Owner will work with stakeholders to refine the product vision, prioritize features, and deliver high-impact enhancements, ensuring the CRM products provide exceptional customer experiences and contribute to the company's growth initiatives. The product owner will oversee a scrum team with 6 in-direct reports.

Here's a summary of what Princess is looking for in its Product Owner, CRM. Is this you?

Responsibilities

• Own and Prioritize the CRM Product Backlog
• Defines, organizes, and prioritizes the backlog based on business value, customer needs, and technical feasibility. Ensures delivery of high-value features that improve customer engagement. Balances competing priorities and manages trade-offs between speed, scope, and quality. Multi-cloud Salesforce environment, integration technologies, and downstream systems.
• Lead Agile Planning & Sprint Execution
• Facilitates sprint planning, backlog refinement, daily stand-ups, sprint reviews, and retrospectives. Maintains predictable delivery velocity and continuous improvement. Removes impediments and ensures the scrum team stays focused on high-impact work.
• Gather, Refine & Translate Requirements
• Collaborates with Marketing, Sales, IT, Customer Care, and Digital teams to gather requirements and translate them into user stories with clear acceptance criteria. Requirements span pre-cruise, onboard, and post-cruise customer journeys. Ensures accurate development aligned with business needs and operational realities.
• Stakeholder Alignment & Expectation Management
• Manages communication with business stakeholders, ensuring clear understanding of timelines, trade-offs, and priorities. Resolves conflicts around competing needs and negotiates scope decisions. Prevents misalignment across departments and ensures high adoption of delivered features.
• Support CRM Integration & Technical Alignment
• Collaborates with IT and engineering teams to ensure CRM features integrate seamlessly with booking systems, mobile apps, loyalty platforms, and other touchpoints. Addresses technical constraints and ensures data flow consistency. Supports personalized, omnichannel customer experiences.
• Define and Communicate CRM Product Vision
• Partners with direct leaders and stakeholders to articulate the product vision, ensuring alignment with company strategy, guest experience goals, and digital transformation initiatives. Inspires the scrum team by clearly communicating goals and outcomes. Creates a shared understanding of direction and measurable intended business results.
• Drive User Story Quality & Acceptance
• Writes, reviews, and validates user stories to ensure clarity, feasibility, and alignment with the CRM vision. Guides scrum team members and provides clarity during development cycles. Reduces rework and ensures reliable releases.
• Product Performance Monitoring & Optimization
• Analyzes user feedback, product analytics, and key performance indicators to identify opportunities to optimize CRM features and user experience. Drives measurable improvements in engagement, personalization, and operational efficiency. Turns ambiguous data trends into actionable product enhancements.
• Quality, Testing & Compliance Validation
• Ensures all delivered CRM features meet quality standards, pass acceptance criteria, and comply with internal policies and relevant regulations (GDPR, CCPA, CAN-SPAM). Protects system stability, customer trust, and regulatory compliance. Includes functional testing, UAT validation, defect prioritization, and risk mitigation.
• Performs other duties as assigned.

Requirements

• Bachelors Degree - Business Administration, Management Information Systems, Computer Science preferred

• 3+ years of work experience in Salesforce or other software-as-a-service product development, with preference for experience in the travel or hospitality industry.

• 2+ years in a product related role within agile product management and development.

• 2+ years of managing hybrid agile scrum teams.

• Preferred to have proficiency in Salesforce platform capabilities, including Sales Cloud, Service Cloud, Commerce Cloud and Experience Cloud.

• Strong experience with product design and roadmap tools (e.g., Figma, Adobe Creative Suite) and project management tools (e.g., Jira, Confluence).

• Knowledge of behavior-driven development and continuous delivery practices.

• Ability to understand complex business processes.

• Communicating and story-telling using MS PowerPoint.

What You Can Expect

• Cruise and Travel Privileges for You and Your Family
• Health Benefits
• 401(k)
• Employee Stock Purchase Plan
• Training & Professional Development
• Tuition & Professional Certification Reimbursement
• Rewards & Incentives

Our Culture… Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees.  

Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

#PCL

#LI-Remote

#LI-SH1

Title: Help Desk Incident Manager

Location: Washington United States

Job ID

2025-28392

Category

Project/Program Management & PMO 

Location

US-DC-Washington

Job Description:

About DMI

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com

About the Opportunity

DMI, LLC is seeking an experienced and detail-oriented Help Desk Incident Manager to oversee and manage the incident management process within our IT support operations. The Help Desk Incident Manager will be responsible for ensuring efficient handling of service disruptions, incidents, and escalations, minimizing downtime, and maintaining a high level of customer satisfaction. This role will involve collaboration with cross-functional teams, ensuring that incidents are resolved swiftly, documented accurately, and lessons are learned to improve future operations.

Duties and Key Responsibilities:

• Incident Management & Resolution:

• Oversee the end-to-end management of IT incidents, ensuring that they are quickly identified, prioritized, and resolved in accordance with established Service Level Agreements (SLAs).

• Manage incident escalation processes, ensuring timely resolution of high-priority issues and minimizing impact on business operations.

• Work closely with technical teams to troubleshoot and resolve complex issues, providing clear communication and updates to end-users and stakeholders.

• Incident Process & Workflow Optimization:

• Develop, implement, and refine incident management processes and workflows to ensure efficient handling of incidents.

• Continuously evaluate and improve incident management procedures to streamline operations and reduce resolution time.

• Maintain up-to-date knowledge of industry best practices and ITIL (Information Technology Infrastructure Library) methodologies.

• Team Coordination & Collaboration:

• Lead and support a team of help desk technicians, providing guidance, training, and oversight to ensure incidents are addressed promptly and efficiently.

• Collaborate with other IT teams (e.g., system administrators, network engineers, security teams) to facilitate root cause analysis and resolution of recurring incidents.

• Foster a team-oriented environment focused on problem-solving, customer service, and continuous improvement.

• Escalation & Communication:

• Serve as the primary point of contact for incident escalation, ensuring that complex or critical issues are resolved by the appropriate teams in a timely manner.

• Provide regular updates and clear communication to internal stakeholders, including management and business units, about the status of major incidents or service disruptions.

• Ensure that users are informed of incident resolutions, workarounds, and any ongoing issues affecting system functionality.

• Root Cause Analysis & Reporting:

• Lead post-incident reviews to analyze root causes, identify trends, and implement corrective actions to prevent future incidents.

• Generate and present detailed incident reports, including performance metrics (e.g., response times, resolution times, and incident volume), to leadership.

• Use incident data to identify areas for process improvements, knowledge base updates, and staff training.

• Documentation & Knowledge Management:

• Ensure accurate and timely documentation of incidents, resolutions, and related knowledge in the IT service management platform.

• Develop and maintain an internal knowledge base for troubleshooting common issues, creating workarounds, and sharing solutions with the team.

• Promote the use of self-service tools, knowledge articles, and FAQs to improve incident resolution efficiency.

• Customer Satisfaction & Service Improvement:

• Ensure incidents are resolved with the least disruption to end-users and that all service requests meet or exceed customer expectations.

• Collect feedback from end-users and stakeholders to measure incident management effectiveness and identify areas for improvement.

• Implement actions based on feedback to enhance the overall quality of service provided by the help desk.

Qualifications

Education Requirement:

• A Bachelor's Degree in Information Technology, Computer Science, or a related field, or at least 5+ years of experience in IT support or incident management.
• Certifications such as ITIL or Certified Incident Manager (CIM) are preferred.

Additional Requirements:

• In-depth knowledge of IT systems, infrastructure, and software development
• Familiarity with government regulations, compliance, and security standards (e.g., , NIST)
• Strong leadership abilities to guide teams, resolve conflicts, and make strategic decisions.
• Effective communication with stakeholders, team members, and senior management.
• Budgeting and financial oversight skills to effectively manage the contract
• Ability to allocate resources efficiently and track expenses.

Min Citizenship Status Required: Must be a U.S. Citizen

Physical Requirements: No Physical requirement needed for this position.

Location: McLean, Virginia

• Open to working remote within the DMV area

Working at DMI

DMI is a erse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your well-being. As such, we offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. The following categories make up your DMI well-being:

• Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience.
• Development - Annual performance management, continuing education, tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development.
• Financial - Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance, and Disability to help provide financial stability for each DMI employee.
• Recognition - Great achievements do not go unnoticed by DMI through the Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, and employee referral bonuses.
• Wellness - Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options.

Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company.

• No Agencies Please *

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

Title: District Sales Manager, Urology

Job Description:

Location: USA Home Office

Company: Dentsply Sirona, Inc

Requistion ID: 82222 

Wellspect Healthcare is a leading global provider of innovative medical devices that help people suffering from urinary retention or chronic constipation. More than 1 000 employees around the world are dedicated to making a difference to people who need our products and services. Wellspect is one of the worlds’ leading manufacturers of intermittent urinary catheters, with LoFric® as the most known brand. As a help to those with chronic or severe constipation Wellspect has developed what likely is the world’s most advanced irrigation system, Navina™, combining a high degree of user convenience, clinical effectiveness and connectivity into one smart system. Wellspect strives to become climate neutral and leave the smallest possible environmental footprint. The company, with headquarters in Mölndal, Sweden, is present in more than 30 countries, and part of Dentsply Sirona, the worlds´ largest manufacturer of professional dental technologies. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY. Visit www.wellspect.com and www.dentsplysirona.com for more information.

Job Summary:

We are seeking a highly skilled, established and motivated District Sales Manager responsible for driving revenue growth and market development within an assigned territory.  This role focuses on building and maintaining strong, consultative relationships with healthcare professionals, distributors, and key stakeholders to understand customer needs, position the Wellspect HealthCare product portfolio effectively, and support long-term business success.

The role requires a high level of clinical, product, and market knowledge, strong relationship-building skills, and disciplined sales execution to meet or exceed district sales objectives while upholding Wellspect values, compliance standards, and ethical business practices.

Key Responsibilities:

Operational Excellence & Sales Execution:

• Meets or exceeds assigned district sales quotas and performance objectives consistently.

• Develops and executes territory business plans and budgets aligned with regional and national strategies.

• Maintains in-depth knowledge of Wellspect products, features, benefits, clinical applications, and supporting literature.

• Stays current on relevant clinical studies, market trends, and competitive offerings.

• Conducts regular and strategic visits with key accounts to drive product adoption, utilization, and growth.

• Identifies, develops, and supports new business opportunities and customer accounts within the territory.

• Participates in regional and national trade shows, conferences, and promotional events as required.

• Completes all required administrative and reporting responsibilities accurately and on time, including:
• • Weekly activity and call reports
  • Salesforce.com utilization and data integrity
  • Timely follow-up on emails and corporate voicemail
  • Expense reporting and approvals
  • Field day pre-call planning reports
  • Sales lead tracking and follow-up
  • Periodic district or regional assignments

Customer Excellence & Relationship Management:

• Builds strong professional rapport with customers, recognizing the importance of long-term, trust-based relationships.
• Engages customers in business discussions, presenting solutions aligned to their clinical and operational needs confidently.
• Penetrates accounts by identifying and engaging appropriate decision-makers and influencers effectively.
• Maintains call continuity by addressing opportunities, objections, and follow-ups from previous interactions.
• Demonstrates strong probing, listening, and note-taking skills to accurately assess customer priorities.
• Adapts sales presentations to align product benefits with customer-specific drivers and objectives.
• Delivers exceptional customer service to achieve high retention rates and sustained account growth.
• Analyzes customer business needs to provide value-added solutions and support optimal product utilization.

Talent Development, Compliance & Corporate Citizenship:

• Demonstrates commitment to professional growth and personal development in alignment with Wellspect and Dentsply Sirona values.
• Partners with the manager to create, maintain, and execute a Development Action Plan.
• Completes all required product knowledge, clinical, and sales certifications successfully.
• Adheres to all corporate policies, compliance requirements, and ethical standards.
• Exhibits fiscal responsibility and sound business judgment to improve territory profitability.
• Expands technical, clinical, reimbursement, and industry knowledge to enhance selling effectiveness continuously.

Compliance:

• Ensures all initiatives are compliant with regulatory and legal standards and company policies
• Complies with company and departmental policies and administrative requirements.
• Performs other duties as assigned or as needed

Education:

• Bachelor’s degree in a related field preferred.
• Minimum of 3–5 years of successful sales experience, preferably within Urology or a related medical device or healthcare segment.
• Experience working with distributors and a demonstrated track record of documented sales success.
• Established Urology contacts are strongly preferred.
• Travel requirements vary based on territory size and geography.

Years and Type of Experience:

• Minimum of 3–5 years of successful sales experience, preferably within Urology or a related medical device or healthcare segment.
• Experience working with distributors and a demonstrated track record of documented sales success.
• Established Urology contacts are strongly preferred.
• Travel requirements vary based on territory size and geography

Key Skills, Knowledge, Skills & Capabilities:

• Advanced proficiency with computers, specifically with Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel).
• Proficiency in Microsoft Windows and Microsoft Office applications.
• Strong verbal and written communication skills with the ability to influence and educate erse audiences.
• Ability to leverage internal databases, CRM systems, and software tools to analyze data and deliver professional customer presentations.
• Strong presentation skills with comfort presenting to iniduals and groups.
• Demonstrated proficiency in professional, consultative selling techniques.
• Ability to achieve isional goals and key performance indicators in accordance with established competencies and behavioral standards.
• Consistent demonstration of Wellspect and Dentsply Sirona core values.
• Ability to assess and qualify customer needs, analyze territorial opportunities, and execute effective sales strategies.
• Willingness and ability to travel within the assigned territory and to trade shows, meetings, and corporate events as required.

Preferred Qualifications (Plus):

• Knowledge of insurance reimbursement, including Medicare, Medicaid, and commercial payers.
• Experience managing large geographic territories.
• Experience managing large or complex accounts.
• Background in rehabilitation settings.
• Experience with Clean Intermittent Catheterization (CIC) products.

#LI-SD1                                    

Wellspect as part of Dentsply Sirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. 

If you need assistance with completing the online application due to a disability, please send an accommodation request. Please be sure to include “Accommodation Request” in the subject.

Job Title: Product Manager - Security Monitoring

Job Description:

Location: Atlanta, GA, Hybrid

Job Description:

Company Description:

You Will:

• Define and communicate a clear security and video surveillance product vision, solution and strategy
• Develop and manage a comprehensive product roadmap that prioritizes features and enhancements based on customer feedback, market demand, and business goals
• Inform product objectives, including project scope, business requirements, customer journeys and create compelling business cases
• Conduct market research and competitive analysis to identify trends, customer needs, and growth opportunities
• Manage and grow strong relationships with external vendors and partners
• Create actionable product and business requirements, including validating requirements, for the development and engineering teams
• Collaborate with cross-functional teams, including engineering, design, sales, and marketing
• Guide product vision and strategy discussions based on consumer feedback and relevant industry trends

You Have:

• 5+ years of SaaS product management experience with a background in customer experience
• Experience with project management software tools (i.e., scheduling software, bug trackers, task management tools)
• Capability to create compelling solutions and product stories based on factual research, analytics and experiential context
• Ability to support customer needs and increase adoption of new features and systems
• History of decreasing defects, streamlining process and improving product versions on clear requirements
• Leadership skills that helps inspire curiosity, engage others and build relationships across departments and teams

Bonus Points For:

• History in the security monitoring or video surveillance industry and understanding market trends
• Record of successful product launches with defined KPI’s that solve a valid business need or customer problem
• Experience increasing  revenue, customer satisfaction and adoption of products

Our Perks:

• Health insurance paid 100% for employee and 50% for family
• Dental insurance paid 100% for employee
• 401k with company match
• A fun work environment: casual dress, free snacks, complimentary massages and great parties
• Investment in your professional development with internal promotions, continuing education and tuition reimbursement
• Paid sabbatical program: 4 weeks every 5 years
• An award-winning culture recognized for its high level of employee satisfaction
• Long-term disability paid 100% for employee
• Life/AD&D
• Paid parental leave

The above summary of benefits is subject to change, is for informational purposes only, and does not create any contract rights to benefits. 

If you have what it takes and are looking for a company committed to the success of its clients and its people, we want to hear from you.

Diversity and inclusion are important to OxBlue. We value the ersity of thought that comes from people of various backgrounds. Our continuous improvement and ability to serve our customers depend on creating a workplace that brings out the best in everyone. That’s why we are committed to continuing to create an atmosphere of positivity, happiness, and inclusion. 

OxBlue is most successful when we capitalize on opportunity and culture, and we’ve come to realize both are essential to innovation and our shared experience. We believe we are at our best when we’re together, collaborating under one roof, but we also recognize the need for flexibility. Depending on their role, employees may work remotely up to 2 days per week once onboarding is complete.

Service Desk Agent

Cayuse Company: Cayuse Commercial Services

Pay Rate:  $20.00-$22.00/hr

The Work

The Service Desk Agent delivers customer service solutions adhering to established company and project quality and productivity standards. This role entails offering timely, dependable, and precise information to customers while ensuring clear and effective communication is maintained throughout the process.

This position aligns with Cayuse’s core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables.

Responsibilities

Key Responsibilities

• Provides high-quality customer service to the client, for the efficient resolution of technology problems and requests

• Operates within established guidelines and procedures to independently deliver a full range of services to the customer

• Provides complex and unique technical troubleshooting assistance, accurately assesses and records problems in the problem management tool

• Provide assistance and information to the customer in a prompt manner.

• Perform first-line troubleshooting for customers by taking ownership of all customer interactions, utilizing appropriate follow-through, and logging all customer interactions for escalated matters

• Creation of end user accounts and setting permissions.

• Provide end user device management and support, including desktops, and laptops.

• Provide timely feedback to external and internal customers via phone, e-mail, or other forms of communication.

• Ensures customer satisfaction through follow-up and special efforts.

• Resolve issues following the parameters and guidelines of the client.

• Identify potential system problems and escalate to department contact for resolution.

• Other duties as assigned.

Qualifications – Here’s What You Need

• Customer service experience and strong focus on customer satisfaction.

• Call center experience.

• Experience in a technology support organization.

• Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.

Minimum Skills:

• Strong ability to speak with clarity and articulation. 

• Strong communication skills; both verbal and written.

• High degree of comprehension of the issues presented by customers.

• High degree of problem solving Internal/External Relationships.

• Ability to analyze issues and determine root causes and identify appropriate solutions.

• Ability to connect and build relationships with customers via virtual methods, phone, and email.

• Ability to independently solve problems.

• Effective listening skills including the cognitive ability to locate and convey requested information

• Proactive and flexible. 

• Tolerance to deal with difficult customers and stressful situations.

• Ability to take phone contacts and answer emails simultaneously.

• Ability to navigate common user interface elements, including opening and closing windows, navigation of the file structures through volumes and folders, launch and quit applications, select portions of text or other items using the mouse, copy/cut and paste text, save and print documents.

• Sound analytic and cognitive ability to troubleshoot technical problems.

• Dependable and can be counted on; complete assignments on time and accurately; keeps team members abreast of problems and work progress.

• Demonstrate ability to learn quickly and thrive in high-energy team environment. 

• Proficient in Microsoft Office Suite, Word, Excel, PowerPoint, Teams, and SharePoint.

Desired Qualifications:

• High school diploma or equivalent.
• Strong technical troubleshooting skills, particularly in [Windows/macOS], network connectivity, and business applications.
• Proficiency in using ticketing and incident management systems.
• Experience  Service Desk or Customer Service experience.

Our Commitment to you / overview of benefits

• Medical, Dental and Vision Insurance; Wellness Program
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability options
• Basic Life and AD&D Insurance (Company Provided)
• Voluntary Life and AD&D options
• 401(k) Retirement Savings Plan with matching after one year
• Paid Time Off

Reports to: Delivery Manager

Working Conditions

• Professional remote office environment.

• Must be physically and mentally able to perform duties extended periods of time.

• Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.

• Must be able to establish a productive and professional workspace.

• Must be able to sit for long periods of time looking at computer screen.

• May be asked to work a flexible schedule which may include holidays.

• May be asked to travel for business or professional development purposes.

• May be asked to work hours outside of normal business hours.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

Cayuse is an Equal Opportunity Employer.  All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.

Pay Range

USD $20.00 - USD $22.00 /Hr.

Title: Operations Manager

Location: Andover, MN, United States

Part-time

Onsite

Job Description:

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

• Overall store management, supervision, and policy implementation
• Sales and inventory management
• Employee staffing, training, and development
• Financial management
• Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions:

1. Management

Lead others and work effectively with store crews

Supervise, assign and direct activities of the store’s crew

Effectively communicate information to store crew and supervisors in an open and timely manner

Support Store Manager with actions plans for operational and service improvement

2. Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture (greet, offer help, and thank)

Required Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

• Experience as a retail manager or supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

29

Time Type

Part time

Pay Range

The typical pay range for this role is:

$20.00 - $34.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

Title: Operations Manager-CA

Location: Palm Springs, CA, United States

Part-time

On-site

Job Description:

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

• Overall store management, supervision, and policy implementation
• Sales and inventory management
• Employee staffing, training, and development
• Financial management
• Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions:

1. Management

Lead others and work effectively with store crews

Supervise, assign and direct activities of the store’s crew

Effectively communicate information to store crew and supervisors in an open and timely manner

Support Store Manager with actions plans for operational and service improvement

2. Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture (greet, offer help, and thank)

Required Qualifications

Deductive reasoning ability, advanced analytical skills and computer skills.

Advanced communication skills, leadership, supervision, and influencing skill

Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

Experience as a retail manager or supervisor

High school diploma or equivalent required

Anticipated Weekly Hours

20

Time Type

Part time

Pay Range

The typical pay range for this role is:

$21.90 - $35.90

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Title: Part-Time Patient Access Representative Associate

Location: Minneapolis, MN, US

Part-time

On-site

Job Description:

$750 SIGN ON BONUS FOR EXTERNAL APPLICANTS

Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by ersity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Patient Access Representative Associate is responsible for greeting and welcoming patients in person. Provides a standard registration process by collecting demographic and financial data and enter information into an electronic medical record.

Location: 800 E 28th St, Minneapolis, MN 55407

Primary Responsibilities:

• Greets and welcomes patient in person
• Collects demographic and insurance information
• Checks in and interviews patients to complete appropriate paperwork
• Directs patient to their appointment or procedure
• May assist in scheduling add-on appointments
• Documents, any issues and resolutions in electronic medical record
• Resolve claim issues or registration errors on patient accounts
• Uses resources, tools and procedures to complete registration for accounts and in assigned work queues
• Verifies insurance eligibility and benefits information for payers and interprets results focusing on complex billing situations
• Obtains cost information and explains information to patient if necessary
• Collects co-pay or deductibles and respond to questions regarding financial assistance programs available. Refers complex questions as needed
• Screening and approving patients for financial assistance programs
• Assists and counsel's patient with application process for available financial assistance programs
• Provides technical or functional direction for employees
• Assists patients in completion of request for information forms and submits to appropriate department
• Obtains signatures from patients as needed
• May gather medical record information from all departments for collection
• Provide customer service for inbound and outbound telephone calls
• May mentor other staff as needed
• Other duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 6+ months of customer service experience in a healthcare, retail, food service, bank/office settings, call center, or other settings that engages with customers, etc.

• Intermediate level of proficiency with Microsoft Office products

• Ability to work standard daytime hours, Monday - Friday for the first 3 weeks after hire in alignment with the training schedule

• Ability to work an average of 16 hours/week, in 8 hour shifts, starting at the following times:

• Week 1: Monday 6:00 AM & Saturday 5:00 AM

• Week 2 Wednesday 5:00 AM and Saturday 5:00 AM

• Must be 18 years of age or older

Preferred Qualifications:

• Revenue Cycle experience
• General office experience
• Epic experience

Physical Demands

• Consistent walking, standing, bending, turning, etc.
• Lifting weight up to 10 lbs. occasionally, up to 2-5 lbs. frequently

PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Title: Part Time Patient Access Representative Associate

Location: Hastings, MN, US

Part-time

On-site

Job Description:

$750 SIGN ON BONUS FOR EXTERNAL APPLICANTS

Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by ersity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Patient Access Representative Associate is responsible for greeting and welcoming patients in person. Provides a standard registration process by collecting demographic and financial data and enter information into an electronic medical record.

Location: 1175 Nininger Rd, Hastings, MN 55033

Primary Responsibilities:

• Greetings and welcomes patient in person
• Collects demographic and insurance information
• Checks in and interviews patients to complete appropriate paperwork
• Directs patient to their appointment or procedure
• May assist in scheduling add-on appointments
• Document any issues and resolutions in electronic medical record
• Resolve claim issues or registration errors on patient accounts
• Uses resources, tools and procedures to complete registration for accounts and in assigned work queues
• Verifies insurance eligibility and benefits information for payers and interprets results focusing on complex billing situations
• Obtains cost information and explains information to patient if necessary
• Collects co-pay or deductibles and respond to questions regarding financial assistance programs available. Refers complex questions as needed
• Screening and approving patients for financial assistance programs
• Assists and counsel's patient with application process for available financial assistance programs
• Provides technical or functional direction for employees
• Assist patients in completion of request for information forms and submits to appropriate department
• Obtains signatures from patients as needed
• May gather medical record information from all departments for collection
• Provide customer service for inbound and outbound telephone calls
• May mentor other staff as needed
• Other duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 6+ months of customer service experience in an office/hospital setting

• Intermediate level of proficiency with Microsoft Office products

• Ability to work the following rotating biweekly schedule

• Week 1: Sunday, Monday & Tuesday 10:30pm-7:00am

• Week 2: Wednesday & Thursday - 10:30pm-7:00am

• Must be 18 years of age OR older

Preferred Qualifications:

• Revenue Cycle experience
• General office experience
• Epic experience

Physical Demands

• Consistent walking, standing, bending, turning, etc.
• Lifting weight Up to 10 lbs. occasionally, up to 2-5 lbs. frequently

PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Title: Part-Time Patient Access Registration Representative

Location: Waukesha, WI, US

Part-time

On-site

Job Description:

$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS

Explore opportunities with Optum, in strategic partnership with ProHealth Care. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion and innovation. Be part of a collaborative environment that strives for excellence, nurtures respect and ensures high-quality care delivery to our patients. Join us in making an impact as an Optum Team Member supporting Pro Health Care and discover the meaning behind Caring. Connecting. Growing together.

The Part Time Patient Access Registration Representative supports patient care delivery in the areas of patient reception, scheduling, insurance verification, payment processing for campuses with hospital and medical group departments.

Location: 2130 Big Bend Rd, Waukesha, WI 53189

We offer 4 weeks of paid training. The hours of the training will be based on schedule or will be discussed on your first day of employment.

Primary Responsibilities:

• Greets visitors and patients in person, or communicates by telephone or video conferencing, upholding excellent customer service
• Enters and updates patient demographic and financial information, ensuring the patient is fully registered as early in the process as possible
• Obtains appropriate applications and forms, confirming signatures are on file. Photocopies/scans documents as needed
• Provides patients with financial responsibility information and collects patient liabilities, documents amount in the appropriate fields, and balances the cash box daily
• Works with partnering departments (Financial Counseling, Scheduling, Financial Clearance, and clinical areas) to ensure all aspects of the patient's encounter are completed as needed
• Provides wayfinding instructions and assists with hospital information as requested
• Coordinates patient admission needs, bed assignments, and tracking boards where applicable
• Meets or exceeds audit accuracy standards. Works worklists and error reports timely, and proactively seeks assistance to resolve as needed
• May perform other duties upon request

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)

• 6+ months of customer service experience in an office/healthcare setting

• Intermediate level of proficiency with Microsoft Office products

• Ability to work 20 hours per week in the following rotating schedule:

• Week 1 - Monday 9:30am-6:00pm, Tuesday & Friday 8:00-4:30pm, Saturday 7:45am-4:15pm

• Week 2 - Sunday 7:45am-4:15pm, Monday 9:30am-6:00pm, Tuesday, Thursday, & Friday 8:00am-4:30pm

• Week 3 - Monday 9:30am-6:00pm, Tuesday 7:30am-4:00pm, Thursday & Friday 8:00am-4:30pm

• Week 4 - Mon 9:30am-6:00pm, Tuesday through Friday 8:00am-4:30pm

• Must be 18 years of age or older

Preferred Qualifications:

• Experience with electronic medical records system
• Experience in a medical office or hospital admitting/registration office
• Knowledge of medical terminology

Soft Skills:

• Excellent customer service skills
• Excellent written and verbal communication skills
• Demonstrated ability to work in fast paced environments

PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Title: Assistant Security Officer

Location: Edinburgh Parks, Adelaide, South Australia (SA)

Hybrid

Job Description:

At BAE Systems Australia

Do interesting work that MATTERS

ENJOY what you do

GROW your career

Be YOU

We work in a thriving sector - one that puts us at the forefront of exciting and meaningful work. Every day we push boundaries to produce some of the world's most innovative and ground breaking technology. Inidually we all contribute to our success. Collectively we make the impossible possible.

Recognised for delivering projects of global and national significance that help keep Australia safe, it is our shared passion that shapes our culture, and our people that make it a great place to work.

About the OPPORTUNITY

We have a great opportunity for a motivated and detail orientated Assistant Security Officer to join our Jindalee Operational Radar Network (JORN) Security team. This role supports the implementation and maintenance of the Defence Industry Security Program requirements under the direction of the Security Officer and Security Lead, within fast-paced Industry and Defence operational and geographically remote sites across the country. The Assistant Security Officer will provide Defence Security advice, education, and security administration support for day-to-day operations to the JORN program.

This role will be based in Edinburgh Parks, Adelaide.

We embrace flexible work arrangements at BAE Systems Australia such as a 9-day fortnight, however due to the nature of this role there will be limited work from home ability.

PRINCIPAL ACCOUNTABILITIES:

• Delivering an efficient and timely security service to internal and external customers
• Triage and process tickets through the BAE Corporate and JORN Project Security Service Desks
• Uphold and implement Defence Security Policy within classified environments
• Process site access for internal and external stakeholders
• Maintain relevant BAE National and Program Specific Security Registers
• Assist in implementing security measures to protect Defence-classified and sensitive commercial information under BAE Systems Australia's control
• Ensure employees and contractors maintain appropriate security clearances and compliance
• Assist in maintaining site and business security standards
• Contribute to writing and implementing security procedures and work instructions in line with the Defence Security Principles Framework (DSPF) and BAE Systems Security standards
• Provide support for additional security-related tasks as needed

KEY CRITERIA:

• Australian citizen and eligible to obtain and maintain a Negative Vetting Level 2 Defence Security Clearance (essential)
• Eligibility to be cleared for International Traffic in Arms (ITAR) regulations (essential)
• Excellent communication skills both written and verbal
• A high attention to detail, excellent time management and stakeholder engagement skills
• Ability to work and meet deadlines and to work under pressure under a busy team environment
• Previous experience in a customer service based or similar role.
• Ability to travel between Adelaide based sites as required (essential)
• Willingness to travel interstate to support project requirements (desired)
• Completion of or willingness to complete Defence Security Officer and Risk Management Courses (essential)
• Strong experience in all Microsoft Office packages, including Word, Excel, Powerpoint and overall ICT literacy

We believe in hiring for potential, we know that some candidates hesitate if they don't tick all the boxes. If this role interests you, but you don't meet all the criteria, we still encourage you to apply.

About US

You will be joining a workplace that truly cares about your wellbeing.

Our people are erse and we value the variety of perspectives this brings, we know that a culture that is inclusive and fosters a sense of belonging is a place we can all make the most of our unique talents and be our best.

As Australia's largest defence company in a rapidly growing sector, you will be connected into a global team and encouraged to explore where your career might take you whether that is a traditional career path or squiggly one, there are infinite possibilities for you at BAE Systems Australia.

BAE Systems recognises the sacrifices of those who have served our Nation and their families. We support our veteran community through our internal veteran network (VetNet Australia) and strong charitable partnerships, internal offerings including reserve service leave, a Veteran Mentoring Program and other exclusive offerings available through our strategic partners.

We welcome applicants from all people regardless of sex, gender identity, race, ethnicity, disability, pregnancy, age, or other lived experience; and strongly encourage applications from Aboriginal and Torres Strait Islander people for all positions.

We are proud to be recognised as an employer of choice for women by WORK180.

Awarded the 2024 Quarter 1 Benchmarcx Triple R- Excellence In Candidate Experience Certification. As a member of the Circle Back Initiative we commit to respond to every applicant.

To learn more about our competitive employee benefits, flexibility, other employment opportunities and what to expect from our recruitment process please visit: www.baesystemscareers.com.au

Clearances

As a Defence security clearance is required for this role, applicants must be Australian citizens and either possess or be eligible to obtain and maintain appropriate clearances. Further information regarding security clearances.

International Traffic In Arms Regulations (ITAR) are applicable and as such, your nationality may be a factor in determining your suitability for this role. Please visit this webpage for more information.

Title: Appeals Specialist

Location: Brentwood, TN, United States

Full-time • Work From Home

This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).

Job Description:

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each inidual is recognized. Submit your application for the opportunity below: Appeals Specialist Parallon

Benefits

Parallon offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

• Free counseling services and resources for emotional, physical and financial wellbeing

• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

• Employee Stock Purchase Plan with 10% off HCA Healthcare stock

• Family support through fertility and family building benefits with Progyny and adoption assistance.

• Referral services for child, elder and pet care, home and auto repair, event planning and more

• Consumer discounts through Abenity and Consumer Discounts

• Retirement readiness, rollover assistance services and preferred banking partnerships

• Education assistance (tuition, student loan, certification support, dependent scholarships)

• Colleague recognition program

• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

We are seeking an Appeals Specialist for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

Job Summary and Qualifications

The Appeals Specialist will be responsible for performing end-to-end tasks for technical appeals. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you.

What you will do in this role:

• Review records for the Appeals team, validating appeal criteria is met.
• Compose technical denial arguments for reconsideration.
• Identify contract protection to leveraged overturn denials.
• Argue appeals that prevent claim payment and gain commitment for payment.
• Document historical records of action taken on accounts.

What qualifications you will need:

• 1 year of related experience is required

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you find this opportunity compelling, we encourage you to apply for our Appeals Specialist opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Title:  Customer Service Representative II

- RMTA

Location: United States

Job Description:

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where iniduality is noticed and valued every day.

Remote Escalations Customer Service Representative II

Hourly rate $20.00 per hour, which may be below your state's minimum wage. Please take this into consideration when applying

What you get:

• Remote - Work From Home
• Full Time Employment
• Hourly rate of $20.00/hour
• Full Benefit Options
• Work Schedule: Must be flexible between client hours Mon-Friday 7am -7pm EST

Requirements:

• Must reside in Florida to be considered

• Must be at least 18 years of age or older.

• Must have a High School Diploma, or equivalent.

• Must be able to submit to a background check and drug test.

• Must be able to work an 8 hour shift between 7 am- 7 pm (last call) Mon- Fri.

Summary:

As an Escalations Customer Service Representative II, you will be supporting a team and our client's customers as an escalated point of contact for resolving customer questions concerning their accounts.

What you will be doing:

• Be knowledgeable in Vector policies and procedures and guide delivery of excellent and accurate customer service.
• Handle escalated calls in a timely and professional manner ensuring that all customer cases are followed through to closure.
• Possess good writing skills and be able to communicate effectively to clearly convey status updates and report procedural issues.
• Submit research requests in a concise yet accurate manner.
• Maintain a thorough knowledge of the company and client programs, policies, and technology.
• Communicate effectively in a warm and empathetic manner.
• Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized iniduals.
• Provide support to other positions/operations in cases during heavy workloads or absences.

People who succeed in this role have:

• The ability to convey complex information in clear and concise terms to ensure customer understanding.
• Strong work ethic.
• Effective and accurate written and verbal communication skills.
• Effective problem-solving skills.
• Customer Service Experience.
• Can navigate multiple applications and research solutions with ease
• Love helping people and guiding them to the best solution for their issue
• Provide calm conflict resolution and problem solving for frustrated customers
• Can commit to 100% attendance for three to five weeks of paid training

Remote Roles:

Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time. We are currently NOT hiring in the following geographies, including but not limited to: States: AK, CA, HI, MA, IL, MT & NY Metro Areas: MN - Minneapolis, IL - Chicago, NY - New York City, OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC

Join a rapidly growing organization that can support your career goals

Apply Today!

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated pay for this role is $20.00 per hour.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.

Administrative Assistant I - BioPlus Specialty Pharmacy

Location:

• FL-LAKE MARY, 3200 LAKE EMMA RD, STE 1000
• GA-ATLANTA, 740 W PEACHTREE ST NW
• MO-ST. LOUIS, 100 S 4TH ST
• IN-INDIANAPOLIS, 220 VIRGINIA AVE
• VA-NORFOLK, 5800 NORTHAMPTON BLVD

Full time

Hybrid

Job Description:

Title: Administrative Assistant I

Hybrid: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Be Part of an Extraordinary Team

CarelonRx is a proud member of the Elevance Health family of companies providing unparalleled level of service in pharmacy benefits. By leveraging the power of new technologies, our strong, clinical-first lens and deep pharmacy expertise, we are actively defining our innovative role in the industry.

Build the Possibilities. Make an Extraordinary Impact.

The Administrative Assistant I is responsible for providing administrative support to an inidual or department.

How you will make an impact:

• Maintains general files, orders supplies, screens phone calls and coordinates meetings.
• Compiles and distributes meeting minutes.
• Coordinates travel plans and submits expense reports.
• Compiles, collates, assembles meeting/presentation materials.
• Utilizes various software packages to produce professional quality reports, letters, presentations and other documents.
• Performs various technical support duties such as information gathering, reporting, tracking and researching.
• Organizes chart up-dates.
• Receives and responds to routine correspondence following established procedures.

Minimum Requirements:

• HS diploma or GED and a minimum of 2 years administrative experience; or any combination of education and experience which would provide an equivalent background.

Preferred Qualifications, Skills, and Experiences:

• SalesForce or other CRM Management experience preferred.
• Smartsheet experience preferred.
• Previous Territory Management experience preferred.
• Microsoft Office Suite experience preferred.
• Computer experience and a minimum typing skill of 45 words per minute preferred.

Job Level:

Non-Management Non-Exempt

Workshift:

Job Family:

ADM > Office/Admin Support

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Title: Provider Outreach Trainer

(Healthcare) - NYC

Job Description:

Responsibilities for this Position

Location: Any Location / Remote

Full Part/Time: Full time

Job Req: RQ210254

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

None

Job Family:

Program Instruction Support

Job Qualifications:

Skills:

Health Care, Microsoft Applications, Training Techniques

Certifications:

None

Experience:

2 + years of related experience

US Citizenship Required:

No

Job Description:

TRAINING SPECIALIST

Make meaningful contributions that fuel critical outcomes for some of the most complex government, defense, and intelligence projects. Join GDIT as a Training Specialist for a career where your growth is just as important as the mission you support.

MEANINGFUL WORK AND PERSONAL IMPACT

As a Training Specialist, the work you'll do at GDIT will be impactful to the mission of the New York State Department of Health Medicaid Management Information System program. You will play a crucial role in performing the duties of a Provider Outreach Regional Representative for the eMedNY Program in the NYC area.

As a Training Specialist supporting the Provider Services department, you will be trusted to represent the company to external and/or internal customers, supporting Medicaid related claims and billing questions. You will provide assistance and problem resolution to our provider community and other stakeholders. You will also respond to non-routine customer calls, email and web inquires, providing a single point of contact for issues and questions. This role requires the selected candidate to reside in one of the New York City boroughs, which includes Bronx, Brooklyn, Manhattan, Queens or Staten Island, NY.

HOW A TRAINING SPECIALIST WILL MAKE AN IMPACT

• Provide subject matter expert support on NY Medicaid billing and enrollment practices to the provider community, including claim resolution support
• Provide technical training to NY Medicaid Providers on eMedNY billing, enrollment and program requirements
• Interface with the NY Medicaid provider community to support them with system and program changes
• Provide support in face-to-face encounters, phone consultations, group training, seminars and webinars
• Provide feedback internally on challenges providers are encountering and trends
• Develop training and content materials as needed
• Present information at various provider associations meetings
• Provide testimony for Medicaid fraud legal proceedings
• Travel quarterly/yearly to the Albany, NY area for meetings/conferences
• Perform other duties as necessary

WHAT YOU'LL NEED TO SUCCEED:

• Education and Required Experience: BA/BS degree plus 2+ years' experience, or 5+ years' experience, or equivalent

• Required Technical Skills: Working knowledge of all Microsoft Office applications, including Outlook

• Required Skills and Abilities:

• Strong communication (oral & written), interpersonal, organization skills

• Strong work ethics and flexibility

• Ability to learn quickly

• Ability to work independently or as a part of a group

• Preferred Qualifications:

• Healthcare billing and claims experience

• Teaching/training experience

• Experience with Zoom, Microsoft Teams

• Travel Required: 10-25%

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

Growth: AI-powered career tool that identifies career steps and learning opportunities

Support: An internal mobility team focused on helping you achieve your career goals

Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off

Flexibility: Full-flex work week to own your priorities at work and at home

Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY

Explore a career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your ambition to deliver your best work.

The likely salary range for this position is $66,914 - $80,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

10-25%

Telecommuting Options:

Remote

Work Location:

Any Location / Remote

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc.

Equal Opportunity Employer / Iniduals with Disabilities / Protected Veterans

Title: HC and Insurance Operations Analyst

Location: Remote Continental United States

Job Description:

Req ID: 353018

NTT DATA strives to hire exceptional, innovative and passionate iniduals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a HC and Insurance Operations Analyst to join our team.

Position: Claims Case Manager

Must live in the Continental United States

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.

Role Overview: We are seeking a dedicated Claims Case Manager to provide comprehensive claim servicing to our insurance policyholders. This role involves managing the entire claims process from intake to final decision, ensuring frequent status updates to claimants through their preferred communication channels (email, phone, mail, etc.). The ideal candidate will have a strong analytical skill set, a thorough understanding of the claims process, and the ability to communicate with empathy and detail.

Pay for this Role $22hr

Key Responsibilities:

• End-to-End Claim Management: Handle every aspect of the claim process, from intake to final decision.
• Status Updates: Provide frequent updates to claimants through their preferred communication channels.
• Document Review: Thoroughly review medical documents, claim forms, and policy notes.
• Communication: Interact with claimants with empathy and attention to detail.
• Team Collaboration: Work with team members to ensure high-quality service and resolution of issues.
• Record Keeping: Maintain accurate records and reports throughout the claims process.
• Data Analysis: Compile and analyze data to identify trends and perform root cause analysis.

Basic Qualifications:

• Experience:
• 2 years in an analytical role reviewing medical benefits and claims.
• 2 years of claims adjudication experience, preferably in life, and supplemental products (e.g., critical illnesses such as cancer, stroke, heart attack, kidney disease).
• 4 years of experience reviewing and assessing medical records.
• Experience articulating claim requirements clearly and concisely.
• Education: Minimum high school diploma or GED; college degree preferred.
• Work Environment:
• At least 1 year of experience working from home with proven productivity and quality.
• Designated quiet area for completing calls.

Responsibilities:

• Claim Initiation: Gather information and initiate claims through various channels.
• Detailed Logging: Log and update pertinent information throughout the claim lifecycle.
• Omni-Channel Correspondence: Communicate required medical records and claim information via email, mail, and phone.
• Proactive Follow-Up: Follow up on pending claims and assist in gathering required medical records.
• Benefit Calculation: Calculate benefit amounts and process payments through the claims system.
• Fraud Detection: Identify and flag potential fraudulent activities.
• Multitasking: Manage a caseload of active claims and perform end-to-end steps.
• Attention to Detail: Ensure accuracy and organization in logging, tracking, and reviewing claims.
• Collaboration: Work with management and team members to address service issues and concerns.
• Empathy: Communicate with claimants with empathy and a willingness to help.

If you are passionate about delivering exceptional customer service and have the required qualifications, we encourage you to apply for this rewarding opportunity.

Any state specific certification related to performing the job duties shall be sponsored by the company and successful completion of the certification program is desired.

Required schedule availability for this position is between Monday-Friday 7:00 am to 7:00 pm (Central Time), OT during evenings and Saturdays could also be required based on business need, particularly during the months of Nov - Feb.

New hire must have a working device (such as cell phone or tablet) for the 2-Factor Authentication process

Must Pass Drug screen

Must Pass a background check with Education check and employment verification check.

Remote Working and Technology Requirements

To work remote, iniduals must meet all the established Remote requirements including those pertaining to a home workspace and related technology.

Technology

• NTT DATA will provide a computer and headset for remote work.
• Employees are responsible for the care and security of all equipment provided. They must return it immediately upon separation from the company following company protocols.
• Failure to return equipment may result in collection actions and/or other consequences.
• Iniduals must provide their own high speed internet access with speeds at or above 50 Mbps.
• A hard-wired ethernet connection is required. Wi-Fi, mobile, wireless and public internet connections are forbidden as are connections outside of one's personal dwelling or location.

Technical Performance and Issue Tracking

• Management monitors all technical issues and agent downtime. Consistent availability is critical to business operations.
• Remote employees must adhere to all technical support procedures and protocols.
• Chronic connectivity issues or recurring downtime that impede job performance, including internet outages, may result in the remote status changing to onsite.

Remote Workspace

Remote work demands a high degree of professionalism, self-discipline, and accountability. The following workspace standards are vital to delivering exceptional service.

• Employees must have a dedicated, professional workspace conducive to servicing Customer Service customers with the same quality as an onsite environment.
• The workspace must be a permanent, unencumbered location used daily for work.
• Employees must work with minimal distractions that do not interfere with business operations or service delivery.
• Ideally, the workspace is isolated from other household members and used exclusively for job duties.
• Background noise, interruptions from people or pets, and other distractions must be kept to an absolute minimum to avoid disruptions to customer service.
• Employees must work from the same location consistently unless prior approval is obtained.
• If a change in work location is necessary:
• The new location must meet all Remote Workspace and Technology Requirements.
• Notification to NTT DATA Management is required before relocating

#INDBPO

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Title: Correspondence Customer Service Representative II

- RMTA

Location: United States

Job Description:

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where iniduality is noticed and valued every day.

Remote Correspondence Customer Service Representative II

Hourly rate $20.00 per hour, which may be below your state's minimum wage. Please take this into consideration when applying

What you get:

• Remote - Work From Home
• Full-time Employment with Benefits day one including paid Holidays.
• Competitive Pay: $20/hr
• Paid Training: Get the training you need to excel.

Requirements:

• Must reside in Florida to be considered

• Must be at least 18 years of age or older.

• Must have a High School Diploma, or equivalent.

• Must be able to submit to a background check and drug test.

• Must be able to work an 8 hour shift between 7 am- 7pm Mon- Fri.

Summary:

As a Correspondence Clerk, you will be responding to and resolving customer inquiries and issues regarding our client's products or services via telephone, email. In this role, you will be responsible for providing product information and solutions, and will help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.

What you will be doing:

• Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems.
• Identify customer needs to ensure the customer is provided complete and accurate information.
• Process required transactions via mainframe or web-based applications.
• Gathers information, and responds to research requests in a concise yet accurate manner.
• Communicates appropriate options for resolution in a timely manner.
• Maintain a thorough knowledge of the company and client programs, policies, and technology.
• Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized iniduals.
• Works autonomously within established procedures and practices
• Provide support to other positions/operations in cases during heavy workloads or absences.
• Provides functional guidance, training and assistance to lower level staff.
• Provides assistance, training and troubleshooting support to lower level staff.

People who succeed in this role have:

• The ability to convey complex information in clear and concise terms to ensure customer understanding.
• Strong work ethic.
• Effective and accurate written and verbal communication skills.
• Effective problem-solving skills.
• Customer Service Experience.
• Can navigate multiple applications and research solutions with ease
• Love helping people and guiding them to the best solution for their issue
• Are excited by innovative technology
• Provide calm conflict resolution and problem solving for frustrated customers
• Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers

Remote Roles:

Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time. We are currently NOT hiring in the following geographies, including but not limited to: States: AK, CA, HI, MA, IL, MT & NY Metro Areas: MN - Minneapolis, IL - Chicago, NY - New York City, OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC

Join a rapidly growing organization that can support your career goals

Apply Today!

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated pay for this role is $20.00 per hour.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.

Title: Associate Inside Sales Manager Player/Coach-Remote - 3298194

Location: 

• Raleigh, NC, United States

• Atlanta, GA, United States

• Austin, TX, United States

• Chicago, IL, United States

• Miami, FL, United States

• Orlando, FL, United States

• Philadelphia, PA, United States

• Richmond, VA, United States

Remote

Full-time

Job Description:

As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma get their medicines to the people who need them. We help customers gain insight and access to their markets and demonstrate their product's value to payers, physicians, and patients. A significant part of our business is acting as the biopharma's sales force to physicians or providing nurses to educate patients or prescribers. With the right experience, you can help deliver medical breakthroughs in the real world.

If you are an energetic inidual looking for an exciting, fast-paced environment, that allows you to work from home, we encourage you to join our team!

We are excited to announce we,IQVIA,are partnering with a Global Leader whose technology combines peptide stabilization in the GI tract with enhanced systemic absorption.

The Player Coach,will, among other things, manage an assigned territory and detail health care professionals through outbound and inbound calls. You will contact the office staff of assigned accounts and identify key decision makers within the practice to include Physicians, Medical Assistants, Nurses, Physicians Assistants, Nurse Practitioners, and other medical professionals with the goal of developing relationships with those iniduals. Ultimately, your goals are to positively influence the prescription writing of our clients' medication while providing the best possible customer service, delivering accurate product information, and ensuring access to patient assistance materials and programs.

Additionally, you may provide lead generation, appointment setting, recruitment for virtual lunch and learns, as well as assist in recruiting for national meetings and general sales support for select brand representatives.

Responsibilities:

• Management of Inside Sales Representatives including quality, compliance, attendance adherence.

• Development of Inside Sales Representatives and guidance in territory management and communications.

• Handle performance reviews, personnel issues, discipline, and termination of Inside Sales Representatives

• Player /Coach shall monitor calls: to develop and motivate Inside Sales Representatives for attainment of sales objectives; to assess and monitor activity and work schedules; to monitor and manage reporting by Inside Sales Representatives, including call reporting, and sample reporting (when applicable)

• Communicate with Client and Project Lead on regular and timely basis

• Assist with the planning and delivery of training and periodic sales meetings

• Monitor compliance with Promotional Program, and proper use of Promotional Materials and Promotional Expense Budgets

• Monitor compliance with PDMA and sample accountability procedures, when applicable

• Monitor timekeeping and attendance

Required Qualifications:

• Four-Year College Degree required

• Minimum 2 to 5 years Inside Sales Management Experience required

• Minimum 2 to 5 years pharmaceutical/device inside sales experience, B2B territory management/account management experience required

• Experience developing and maintaining customer relationships

• Experience maintainingaccurate records of all sales activities

• Proven ability to consistently meet/exceed defined territory sales goals

• Experience with Sales Force, Veeva preferred

• Advance listening, problem-solving and decision-making skills

• Excellent verbal and written communication skills

• Ability to understand and convey accurate complex product-related information to Healthcare Professionals, in an educated, reassuring, and professional manner

• Ability to accept and quickly apply coaching and feedback to improve inidual performance and customer experience

• Ability to effectively manage multiple tasks across multiple systems

• High work ethic, reliable and punctual in reporting for scheduled work

• Ability to be flexible as needed to meet the fluctuating business needs

• Private, quiet, dedicated workspace required

Note: The duties and responsibilities described do not constitute a comprehensive list and additional tasks may be assigned to the employee from time to time.

IQVIA is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe

As the COVID-19 virus continues to evolve, IQVIA's ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding vaccination status. https://jobs.iqvia.com/covid-19-vaccine-status

#LI-CES

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

The potential base pay range for this role is 65,000-75,000 annually. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

FEP Performance Specialist

Location:

• VA-ROANOKE, 602 S JEFFERSON ST
• GA-ATLANTA, 740 W PEACHTREE ST NW
• IN-INDIANAPOLIS, 220 VIRGINIA AVE
• OH-MASON, 4361 IRWIN SIMPSON RD
• OH-CINCINNATI, 3075 VANDERCAR WAY
• GA-COLUMBUS, 6087 TECHNOLOGY PKWY
• ME-SOUTH PORTLAND, 2 GANNETT DR

Hybrid

Full-time

Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Job Description:

Federal Employee Program - FEP, is a proud member of the Elevance Health, Inc. family of companies, it is a powerful combination, and the foundation upon which we are creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

The FEP Performance Specialist is responsible for providing subject matter expertise for a variety of Federal Employee Program (FEP) Customer Care training programs and content documentation such as scripts and reference materials.

How you will make an impact:

• Researches, reviews, extrapolates, revises, and validates training materials and documentation to ensure they are accurate and complete according to Federal Employees Program (FEP) policies, procedures and related call center technologies.

• Trains associates on all upskilling of customer service and claims to include providing professional medical service facility correspondence, usage of healthcare provider portals, and adjustments.

• Serves as an advisor for continuous education needs for associates by conducting side by side training to enhance associate performance and increase member satisfaction outcomes.

• Assists Training Quality and Content team with analyzing, assessing needs, and identifying root causes.

• Supplies the information for development and maintenance of training materials and documentation.

• Keeps knowledge and expertise current by reviewing FEP policies, procedures, publications, program materials, etc.

• Researches newly deployed and/or pending FEP Regulations (for example, researches Change Requests, mandates, and United States Office of Personnel Management (OPM) memorandums and then provides impact summaries to the impacted stakeholders).

• Designs new and enhanced training programs and documentation based on needs.

• Assesses training outcomes and determines if further training or documentation is needed.

• Supports delivery and/or delivers train-the-trainer sessions for upskilling courses and project related initiatives that include system implementations and enhancements.

• Makes recommendations to management on training and content improvements or enhancements.

• As needed, participates in meetings with primary contractor and the FEP Director's Office.

• Manages day-to-day interactions and relationships.

• Acts as a liaison with primary contractor associates.

• May assist with process re-engineering and with project work.

• Travels to worksite and other locations, as necessary.

Minimum Requirements:

Requires a BA/BS degree and a minimum of 3 years of FEP experience; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences:

• FEP Claims or Customer Service experience highly preferred.

• Strong written, verbal, and interpersonal communication skills preferred.

If this job is assigned to any Government Business Division entity, the applicant and incumbent fall under a 'sensitive position' work designation and may be subject to additional requirements beyond those associates outside Government Business Divisions. Requirements include but are not limited to more stringent and frequent background checks and/or government clearances, segregation of duties, principles, role specific training, monitoring of daily job functions, and sensitive data handling instructions. Associates in these jobs must follow the specific policies, procedures, guidelines, etc. as stated by the Government Business Division in which they are employed.

Job Level:

Non-Management Exempt

Workshift:

Job Family:

EDT > Learning Design

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Title: Remote Bilingual Customer Service Representative I - RMTA

Location: 

• Ocoee, FL, United States
• Remote US, United States

 Category Customer Service & Transaction Processing  

Req ID18516  

Job Type Full-time regular

Job Description:

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where iniduality is noticed and valued every day.

Remote Bilingual Customer Service Representative I

Hourly rate $19.00 per hour, which may be below your state's minimum wage. Please take this into consideration when applying

What you get:

• Remote - Work From Home
• Full-time Employment with Benefits day one including paid Holidays.
• Bilingual in Spanish $19.00/hr
• Paid Training
• Great Work Environment

Requirements:

• Must reside in Florida to be considered

• Must be at least 18 years of age or older.

• Must have a High School Diploma, or equivalent.

• Must be able to submit to a background check and drug test.

• Must be able to work an 8-hour shift

Summary:

As a call center representative, you will be supporting our client's customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.

What you will be doing:

• Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems.
• Identify customer needs to ensure the customer is provided complete and accurate information.
• Process required transactions via mainframe or web-based applications.
• Submit research requests in a concise yet accurate manner.
• Maintain a thorough knowledge of the company and client programs, policies, and technology.
• Communicate effectively in a warm and empathetic manner.
• Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized iniduals.
• Provide support to other positions/operations in cases during heavy workloads or absences.

People who succeed in this role have:

• The ability to convey complex information in clear and concise terms to ensure customer understanding.
• Strong work ethic.
• Effective and accurate written and verbal communication skills.
• Effective problem-solving skills.
• Customer Service Experience.
• Can navigate multiple applications and research solutions with ease
• Love helping people and guiding them to the best solution for their issue
• Are excited by innovative technology
• Provide calm conflict resolution and problem solving for frustrated customers
• Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers
• Can commit to 100% attendance for three to five weeks of paid training

Remote Roles:

Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time. We are currently NOT hiring in the following geographies, including but not limited to: States: AK, CA, HI, MA, IL, MT & NY Metro Areas: MN - Minneapolis, IL - Chicago, NY - New York City, OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC

Join a rapidly growing organization that can support your career goals

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $19.00/hr

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment. You may also click here to access Conduent's ADAAA Accommodation Policy.

Title: Customer Experience Manager - Order Management

Location: Highland United States

Job Req ID

55929

Work Type

Hybrid

Department

Sales

Job Description:

Eaton's ES GEIS CHD ision is currently seeking a Customer Experience Manager - Order Management. This hybrid position is onsite at either our Syracuse, NY or Highland, IL facilities. Relocation is not provided for this role.

The Global Energy Infrastructure Solutions (GEIS) ision is part of Eaton's global electrical sector and has over 128 years of experience in enhancing efficiency, safety, and reliability for our customers. Our strategic focus is on driving growth, leveraging innovation, and building capability across our global network. We operate in dynamic and ever evolving markets, be this as a result of energy transitions, digitalization, safety, or a continued drive for greater efficiency within our customers, partners and suppliers. To deliver on this, we need the best people. We need erse ideas, experiences, mindsets, and skills to imagine the future solutions our markets will need.

The expected annual salary range for this role is $94000 - $138000 a year. Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you'll do:

This role will be responsible for developing and executing a comprehensive customer experience strategy that includes order entry, distributor and project order management, and training initiatives. This position also manages a team, overseeing their daily activities and ensuring effective employee development through coaching, mentoring, and ongoing training opportunities.

In this role you will:

• Assume full accountability for the effective execution of transactional processes within the GEIS North America business.
• Identify opportunities for process improvement to enhance transactional efficiency, customer satisfaction, and GEIS NA profitability.
• Engage with decision makers, systems owners, and end users to define, document, and communicate key business, financial, and operational requirements.
• Promote cross-functional collaboration throughout the organization to facilitate seamless system enhancements.
• Develop team performance metrics and ensure consistent monitoring and evaluation.
• Ensure standard operating procedures are created, documented, followed, periodically reviewed, and revised as necessary for all departmental activities.
• Benchmark current departmental service levels and lead initiatives to develop and implement targeted improvements.
• Enforce company policies, ensuring order and return transactions comply with Terms and Conditions and GTM requirements.
• Remain informed of advancements in relevant business technologies, including computing, e-commerce, and database management.
• Proactively identify and pursue opportunities for orders and specifications, communicating information internally to optimize sales outcomes and ease of doing business.
• Foster confidence among distributors, end users, agents, and field sales teams, and elevate the Eaton GEIS NA brand through reliable, high-quality customer service.
• Champion the sharing of best practices across the team.

Qualifications:

Basic (Required) Qualifications:

• Bachelor's degree from an accredited institution
• Minimum of seven (7) years of experience in leadership or project management within a business-to-business customer service department.
• Minimum of seven (7) years of SAP experience.
• Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1, H-1B, H-1B cap registration, O-1, E-3, TN status, 1-485 job profitability, etc.
• No relocation is offered for this position. All candidates must currently reside within Syracuse, NY OR Highland, IL to be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation.

Preferred Qualifications:

• MBA
• Knowledge of ERP system (SAP and Business Explorer)
• Must have a high understanding of SAP, IDOCs, MS office applications, Business Intelligence and Business Warehouse.
• Experience in a manufacturing environment.
• Thorough knowledge of our various channels to market and familiarity with selling through manufacturer's representative, distribution, and factory direct sales forces.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Title: Specialty Territory Manager - Syracuse, Rochester, Buffalo, NY

Location: Syracuse United States

Job Description:

We anticipate the application window for this opening will close on - 16 Jan 2026

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.

Bring your talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career that changes lives.

The Specialty Territory Manager is responsible for sales planning and execution, providing technical and clinical expertise and coordination of educational support to ensure safe adoption and growth of the Medtronic Micra VR & AV products (MICRA), EV-ICD, TYRX, and future Transcatheter/leadless or other innovative technologies. The Specialty Therapy Manager works closely with implanting teams and the Medtronic Cardiac Rhythm Management (CRM) field organization to drive sales execution, and procedural and practice success.

RESPONSIBILITIES:

• Sales Execution and Market Development: Responsible for the sale and promotion of the MICRA leadless product line. Post site activation, develops, executes, collaborates, and strategizes with sales leaders and field reps in achieving MICRA sales targets and implementing business plans. Ensure proper opportunity management through documentation using MPower (Salesforce).

• Technical and Clinical Expertise: In close collaboration with technical field team (TFEs) this role provides clinical expertise for MICRA implanting centers, ensuring the advancement of site activation process and requirement completion, indication awareness, and providing technical support in accordance with the instructions for use, and best practices to facilitate procedural consistency and best clinical outcomes.

• Educational Support: Provide support in close collaboration with TFEs for site performance and to facilitate safe growth. Assist in education and training activities with physicians, hospital support staff and Medtronic personnel. Stay abreast of and communicate clinical data regarding Medtronic products and Transcatheter/leadless Pacing therapies.

1. Sales Execution and Market Development

• Execute strategies and plans to achieve/exceed sales quota for commercial cases. Maintain and expand existing business and develop new business opportunities through account development.

• Drive district MICRA sales strategy working with CRM sales representatives and sales leaders to achieve business plans within the Pacing Systems business. Contribute to the development of a strong team effort.

• Assist with customer management of inventory ordering, shelf stock, and returns in collaboration with CRM Sales representatives.

• Identify, establish and maintain productive working relationships with key decision makers, customers and their staff, administrative staff, etc.

• Respond to customer requests and resolve complaints in a prompt and effective manner.

• Maintain high standards of personal presentation and promote a professional personal and company image.

• Probe to understand and confirm customers' needs, handle objections and gain commitment. Educate customers to ensure that products are understood and used effectively.

• Represent company at industry conferences and maximize potential by targeting specific customers to gain sales leads and pursue opportunities to promote the MICRA product portfolio.

• Maintain knowledge of leadless products and other Medtronic leadless products IFUs for safe and effective use of devices.

• Recognize and understand competitive products, industry trends, and CRM portfolio. Develop and implement strategies to counter competitor messaging.

2. Technical and Clinical Expertise

• Provide quality technical support and coverage of initial launch, relaunch, and customer critical MICRA implants to help sites achieve procedural success for the safe growth of MICRA Provide coaching and product promotion support to Medtronic employees and implanting teams for MICRA implant procedures in accordance with Medtronic guidance.

• Educate implanting teams on proper indications for MICRA procedures. Provide support on questions regarding device follow up and programming

• Maintain knowledge of Clinical Evidence, and Transcatheter/Leadless product IFUs for safe and effective use of devices through proper patient selection

• Help drive and maintain quality initiatives and global best practice initiatives.

• Report device complaints to proper departments within quality assurance within Medtronic.

• Develop and maintain comprehensive clinical and technical product knowledge. Understand current published MICRA leadless pacing and relevant literature.

• Liaison with R&D for technology improvements and next generation needs.

3. Educational Support

• Collaborate with TFEs in the oversight of local and national education and training activities including coordination and set up procedure simulators, facilitation of simulated MICRA procedures and procedural troubleshooting, and coordination and facilitation of staff in-services to include pre/peri/post MICRA procedure.

• Educational dissemination and training on patient selection

4. Professional Development

• Assist in training new hires and new MTEs on MICRA within the Medtronic CRM Sales and Service team.

• In collaboration with TFEs, assist with sign off for MTEs

• Ensure proper Sales training dissemination on MICRA across the field

5. Administrative Responsibilities

• Submit accurate and timely expense reports.

• Schedule travel arrangements to ensure multiple objectives are accomplished.

• Maintain hospital eligibility/access with various vendor credentialing services.

6. Communication

• Maintains a high level of communication with appropriate CRM sales and leadership within assigned geography.

• Communicate market intelligence/competitor activity promptly, including potential sales leads, and information regarding product price or account activity to District Manager and other appropriate company personnel.

• Always ensure a professional standard of written and verbal communication.

MUST HAVE - BASIC QUALIFICATIONS:

IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME

• Bachelor's degree

• 3+ years sales and/or cardiac device technical experience in a hospital environment selling or supporting cardiac electrophysiology or cardiovascular implantable products

NICE TO HAVE- DESIRED/PREFERRED QUALIFICATIONS:

• Experience with support of cardiac pacemakers, transcatheter/leadless technology, electrophysiology, wires, catheters, delivery systems

• Exceptional understanding of cardiac and vascular anatomy, physiology, and pathology.

• Experience communicating product market advantages to physicians and hospital administration.

• Experience managing multiple accounts.

• Experience teaching and educating medical personnel, peers and technical support personnel.

• Expertise with Microsoft Outlook, Excel, Word and PowerPoint.

• Excellent influencing and consulting skills.

• Excellent interpersonal and written communication skills.

• Ability to make timely and sound decisions.

• Strong project management skills with experience coordinating programs.

• Thorough working knowledge of medical terminology, medical procedures and the medical device industry.

• Excellent customer service skills.

• Effectively build and maintain positive relationships with peers and colleagues across organizational levels and functions. Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines.

• Strong work ethic in accomplishing objectives of the position.

PHYSICAL JOB REQUIREMENTS:

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable iniduals with temporary or permanent adaptive needs to perform the essential functions.

• Frequent required travel to customer clinics, hospitals and offsite meetings. While performing the duties of this job, the employee is regularly required to be independently mobile

• Continuous verbal and written or printed communications, including through electronic devices (mobile phone and PC)

• Frequent handling of equipment and supplies weighing up to 40 pounds, and moving items from one surface to another at approximately the same level, and from ground level to table height

• Sitting, standing and/or walking for up to eight plus hours per day

• Environmental exposures include infectious disease, radiation, MRI, and blood and bodily fluids

• Ability to wear a 5-7lbs lead apron for extended periods of time

• Frequently required to manipulate objects, tools and controls

• Frequent bending or stooping or balancing to manipulate cables and/or manage inventory

• Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here.

In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6 here.

The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):45000

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.

We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, erse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to ersity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified iniduals with disabilities.

If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Title: Account Manager

Location: United States

Job Description:

Apply now "

Job Req ID: 5232

Date: Jan 6, 2026

Tradebe Site: Home Based

Location:

US

Department: Sales

Business Line: Environmental Services & Global Functions

Account Manager

Description:

Tradebe is a group of industrial businesses with the commitment of creating a more sustainable planet and making significant contributions to human wellbeing. In the US, we are leaders focused on recycling and circular economy, managing all different environmental liabilities in a sustainable way.

What will you do? Make an impact!

Ready to grow your sales career? We're Looking for an Account Manager to join our U.S. Sales Team and manage a portfolio of direct generators!

This role manages new and existing accounts in Northwest Indiana and Michigan. Candidates must live in or be willing to relocate to this region. Direct sales experience in the environmental services industry is preferred. While the position is home-based, you'll need to be comfortable with frequent travel within your territory to Tradebe facilities and customer sites.

Key Responsibilities

Sales Strategy Implementation - Implement our third-party sales strategy to grow and maintain a solid customer base while acquiring new business. Achieve and exceed sales targets under the leadership of the EVP of Sales and Director of Sales.

Sales Calls and Customer Interaction - Engage with customers and prospects weekly, deepening relationships and maximizing revenue potential by promoting Tradebe's full-service solutions.

Territorial Management - Develop and execute a territorial business plan, leveraging market insights and collaboration with Customer Success Managers and Sales Leadership.

Consultative Selling & Customer Engagement - Present our full-service capabilities, positioning Tradebe as a strategic partner in waste management and sustainability solutions. Deliver outstanding customer service, ensuring long-term client satisfaction.

Documentation and Proposal Assistance - Guide clients through documentation, proposals, and bids, following up to secure new business and maximize sales success.

Do you have what it takes?

Education: Bachelor's degree in Chemistry preferred; other degrees and/or industry experience will be considered

Experience:

• Five years of experience in the environmental service industry preferred
• Proven expertise in territory management and sales experience.

Skills:

• Strong organizational skills
• Excellent communication proficiency
• Initiative and proactive approach
• Outstanding customer service skills
• Effective prospecting, negotiation, persuasion, and closing skills
• Ability to build and nurture client relationships, establish rapport, demonstrate empathy, and develop trust to foster long-term partnerships.
• Ability to solve specific challenges clients may face.
• Strategic thinking and analytical skills to interpret data trends and identify opportunities for upselling or cross-selling to existing clients
• High level of self-confidence

Other Requirements:

• Valid Driver's License and reliable transportation
• Ability to travel within the assigned territory for sales calls to current and prospective customers

What's in for you?

Why Tradebe is Right for You

• Competitive pay and benefits
• Student loan repayment assistance
• Generous vacation and sick plans
• Medical (including telehealth), dental and vision
• 401k Retirement match
• Flexible spending accounts (FSA)
• Health savings accounts (HSA)
• Agency paid, basic life and AD&D insurance
• Career ladders, professional development, and promotion opportunities
• Leadership opportunities
• Great work environment and culture
• And MORE!