"
Legion Health | San Francisco, CA (In-Person/Hybrid) | Full-Time
🧠 About Legion Health
Legion Health is on a mission to deliver the best psychiatric care in the world—and to do it at scale.
We’re building the first AI-native mental healthcare company that uses generative AI to automate every possible operational and administrative task, freeing up clinicians to focus on what matters most: patient care. By combining deep clinical expertise with AI-powered operational infrastructure, we’re creating a system that continuously learns from every interaction while radically improving access, speed, and outcomes.
Today, we're turning weeks-long wait times into same-day appointments, crafting seamless digital experiences in a broken healthcare system, and scaling a company that patients genuinely trust.
🚀 The Opportunity
We’re looking for a Founding Technical Growth Product Manager to lead the charge in building Legion Health’s patient acquisition, onboarding, and retention engine.
You’ll design the full growth stack—strategy, systems, tools, and processes—to drive exponential patient growth and retention. From first-click attribution to long-term engagement loops, you’ll transform our AI-powered psychiatric care platform into a scalable, high-conversion, high-retention consumer health experience.
You’ll collaborate directly with our founding team, growth lead, engineers, and clinicians. You’ll also own the technical side of growth, including analytics implementation, source attribution, onboarding instrumentation, and growth experiment architecture.
What You'll Do
🔁 Funnel Design, Instrumentation, & Optimization
* Design the entire patient journey funnel—from acquisition through onboarding, activation, and long-term engagement.
* Model and diagram the full user journey to identify friction points, drop-off stages, and time-to-value delays.* Develop a structured tracking plan for every event in the onboarding funnel—specifying event purpose, event properties, and exact collection method.* Collaborate with design and engineering to optimize layout, copy, and flow across mobile and desktop experiences.* Replace fragmented tools and forms with a unified, event-instrumented onboarding experience.* Integrate real-time eligibility checks into onboarding flow using API calls to payer databases.* Enable behavioral re-engagement using event-triggered SMS/email communications (e.g. reminders to complete intake or schedule visit).* Monitor funnel performance at every step to increase conversion and reduce drop-off.* Ensure real-time data syncing into EMR and internal systems for downstream automation.📊 End-to-End Analytics Stack Ownership
* Fully implement a modern analytics stack using:* PostHog for product analytics and experimentation
* Google Analytics for acquisition insights * Segment (or equivalent) for clean, centralized event collection * Ensure all events are tracked client-side (clicks) and server-side (successes/outcomes).* Use this stack to power dashboards, experiments, attribution, and lifecycle communications.🧬 Source Attribution
* Build a source-of-truth attribution system for every patient:* Attribute users by acquisition channel (e.g., Psychology Today, paid search, word-of-mouth, social, SEO).
* Integrate self-reported survey responses (“How did you hear about us?”) to enrich tracking data. * Use PostHog’s full capabilities to backfill attribution when cookie/UTM data is missing. * Ensure consistent UTM usage and campaign tagging across:* All internal and external links (ads, emails, directory profiles) * All landing pages and signup flows * Create dashboards that tie attribution sources to downstream metrics like conversion to visit, CAC, and LTV.📈 Centralized Growth Metrics & Reporting
* Integrate and visualize all core growth KPIs from Legion’s internal sources (scorecards, ops dashboards, spreadsheets) into PostHog or equivalent.
* Metrics include:* CAC (cost per retained user) * Funnel conversion at every onboarding step * Real-time provider availability metrics * Time-to-intake and time-to-first-visit * Weekly LTV and churn rates * Build and maintain automated dashboards and alerting systems to enable fast decision-making and cross-team transparency.🔬 A/B Testing & Experimentation Framework
* Implement tooling for A/B testing across key conversion points, including landing pages, onboarding screens, and communication flows.
* Design rigorous experiments with control/test logic, statistical significance thresholds, and clear success metrics.* Test and optimize:* CTAs * Page layouts and messaging * Eligibility flow structure * Transactional and marketing emails * Use experiment outcomes to guide product and growth roadmap.🌐 SEO Optimization
* Own Legion’s SEO roadmap and technical setup—from meta-tagging to AI-generated content and site performance.
* Design and run SEO A/B tests:* Group similar pages (e.g., by diagnosis or region) into test/control cohorts * Modify page-level elements (copy, CTA, H1 tags, structure) * Attribute resulting traffic changes using PostHog or equivalent * Ensure Legion content is AI-search optimized (e.g. ChatGPT Browse, Perplexity, Google SGE).* Monitor and optimize SEO content ranking, CTR, and conversion metrics.💬 Engineered Word-of-Mouth & Referral Systems
* Build viral loops into the product—referral links, post-visit share prompts, etc.—that drive unpaid organic growth.
* Create a native paid referral funnel, including attribution, fraud protection, and campaign management.* Instrument and track:* % of users exposed to referral options * % who share invites * Sign-up, visit, and retention rates of referred users * Implement automated lifecycle communications (email/SMS) to increase referral funnel conversion.🤝 Cross-Functional Collaboration
* Work hand-in-hand with:* Our Growth Lead, who currently generates high-quality leads from healthcare directories.
* Our engineering team, to build new funnel components and refine existing tools. * Our clinical and operations teams, to ensure tech-powered growth doesn’t compromise clinical excellence. * Our Designer, to execute UX/UI improvements that reduce friction and increase conversion.🎯 Success Metrics
You’ll be measured on your ability to:
* Increase “touchless” conversion rates at key funnel stages (especially lead → intake → first appointment).
* Reduce time-to-value (e.g., signup to first appointment).* Centralize and visualize growth metrics for the team using a modern growth stack.* Create measurable increases in retention and NPS (Net Promoter Score).* Identify and implement onboarding improvements that enable Legion to scale to 10,000+ retained patients.🧩 What You’ll Bring
* 3+ years in a growth-focused role, ideally at a B2C company in healthcare, subscription services, or telehealth.
* Proven ability to design and execute growth experiments that drive conversion, retention, and LTV.* Deep experience with tools like PostHog, Segment, Amplitude, Mixpanel, etc.* Fluency in A/B testing design, event instrumentation, and growth stack implementation.* Exceptional cross-functional collaboration and project ownership.* Strong product intuition paired with data-driven decision-making.* Passion for improving access to mental healthcare and making patient experiences radically better.✅ Bonus Qualifications
* Prior experience working in HIPAA-compliant environments.
* Familiarity with AI and machine learning applications in consumer products.* Strong understanding of consumer psychology and behavioral design.* Experience taking products from early traction to large scale (10k+ MAUs or $10M+ revenue).* Experience building growth teams or internal growth playbooks.💰 Compensation & Benefits
* Salary: $110,000 – $160,000 (based on experience)
* Equity: Competitive stock options* Health Coverage: Full medical, dental, vision* Time Off: Flexible PTO and vacation policy* Work Setup: In-person/hybrid in San Francisco HQ* Impact: Work on something that truly matters—in the lives of patients, families, and clinicians💡 Why Legion?
At Legion Health, you’ll join a team that deeply believes the future of mental health lies in combining clinical excellence with AI-driven operational innovation.
You’ll build systems that make care radically more accessible, more efficient, and more human. You’ll help transform every patient’s first experience with psychiatry—and help us scale care that actually works.
👉 Apply Now
Please send your resume and a brief note answering:
* Why does Legion’s mission resonate with you?
* How would your past experience help us grow faster and more efficiently?",
"
Legion Health | San Francisco, CA (In-Person/Hybrid) | Full-Time
🧠 About Legion Health
Legion Health is on a mission to deliver the best psychiatric care in the world—and to do it at scale.
We’re building the first AI-native mental healthcare company that uses generative AI to automate every possible operational and administrative task, freeing up clinicians to focus on what matters most: patient care. By combining deep clinical expertise with AI-powered operational infrastructure, we’re creating a system that continuously learns from every interaction while radically improving access, speed, and outcomes.
Today, we're turning weeks-long wait times into same-day appointments, crafting seamless digital experiences in a broken healthcare system, and scaling a company that patients genuinely trust.
🚀 The Opportunity
We’re looking for a Founding Technical Growth Product Manager to lead the charge in building Legion Health’s patient acquisition, onboarding, and retention engine.
You’ll design the full growth stack—strategy, systems, tools, and processes—to drive exponential patient growth and retention. From first-click attribution to long-term engagement loops, you’ll transform our AI-powered psychiatric care platform into a scalable, high-conversion, high-retention consumer health experience.
You’ll collaborate directly with our founding team, growth lead, engineers, and clinicians. You’ll also own the technical side of growth, including analytics implementation, source attribution, onboarding instrumentation, and growth experiment architecture.
What You'll Do
🔁 Funnel Design, Instrumentation, & Optimization
* Design the entire patient journey funnel—from acquisition through onboarding, activation, and long-term engagement.
* Model and diagram the full user journey to identify friction points, drop-off stages, and time-to-value delays.* Develop a structured tracking plan for every event in the onboarding funnel—specifying event purpose, event properties, and exact collection method.* Collaborate with design and engineering to optimize layout, copy, and flow across mobile and desktop experiences.* Replace fragmented tools and forms with a unified, event-instrumented onboarding experience.* Integrate real-time eligibility checks into onboarding flow using API calls to payer databases.* Enable behavioral re-engagement using event-triggered SMS/email communications (e.g. reminders to complete intake or schedule visit).* Monitor funnel performance at every step to increase conversion and reduce drop-off.* Ensure real-time data syncing into EMR and internal systems for downstream automation.📊 End-to-End Analytics Stack Ownership
* Fully implement a modern analytics stack using:* PostHog for product analytics and experimentation
* Google Analytics for acquisition insights * Segment (or equivalent) for clean, centralized event collection * Ensure all events are tracked client-side (clicks) and server-side (successes/outcomes).* Use this stack to power dashboards, experiments, attribution, and lifecycle communications.🧬 Source Attribution
* Build a source-of-truth attribution system for every patient:* Attribute users by acquisition channel (e.g., Psychology Today, paid search, word-of-mouth, social, SEO).
* Integrate self-reported survey responses (“How did you hear about us?”) to enrich tracking data. * Use PostHog’s full capabilities to backfill attribution when cookie/UTM data is missing. * Ensure consistent UTM usage and campaign tagging across:* All internal and external links (ads, emails, directory profiles) * All landing pages and signup flows * Create dashboards that tie attribution sources to downstream metrics like conversion to visit, CAC, and LTV.📈 Centralized Growth Metrics & Reporting
* Integrate and visualize all core growth KPIs from Legion’s internal sources (scorecards, ops dashboards, spreadsheets) into PostHog or equivalent.
* Metrics include:* CAC (cost per retained user) * Funnel conversion at every onboarding step * Real-time provider availability metrics * Time-to-intake and time-to-first-visit * Weekly LTV and churn rates * Build and maintain automated dashboards and alerting systems to enable fast decision-making and cross-team transparency.🔬 A/B Testing & Experimentation Framework
* Implement tooling for A/B testing across key conversion points, including landing pages, onboarding screens, and communication flows.
* Design rigorous experiments with control/test logic, statistical significance thresholds, and clear success metrics.* Test and optimize:* CTAs * Page layouts and messaging * Eligibility flow structure * Transactional and marketing emails * Use experiment outcomes to guide product and growth roadmap.🌐 SEO Optimization
* Own Legion’s SEO roadmap and technical setup—from meta-tagging to AI-generated content and site performance.
* Design and run SEO A/B tests:* Group similar pages (e.g., by diagnosis or region) into test/control cohorts * Modify page-level elements (copy, CTA, H1 tags, structure) * Attribute resulting traffic changes using PostHog or equivalent * Ensure Legion content is AI-search optimized (e.g. ChatGPT Browse, Perplexity, Google SGE).* Monitor and optimize SEO content ranking, CTR, and conversion metrics.💬 Engineered Word-of-Mouth & Referral Systems
* Build viral loops into the product—referral links, post-visit share prompts, etc.—that drive unpaid organic growth.
* Create a native paid referral funnel, including attribution, fraud protection, and campaign management.* Instrument and track:* % of users exposed to referral options * % who share invites * Sign-up, visit, and retention rates of referred users * Implement automated lifecycle communications (email/SMS) to increase referral funnel conversion.🤝 Cross-Functional Collaboration
* Work hand-in-hand with:* Our Growth Lead, who currently generates high-quality leads from healthcare directories.
* Our engineering team, to build new funnel components and refine existing tools. * Our clinical and operations teams, to ensure tech-powered growth doesn’t compromise clinical excellence. * Our Designer, to execute UX/UI improvements that reduce friction and increase conversion.🎯 Success Metrics
You’ll be measured on your ability to:
* Increase “touchless” conversion rates at key funnel stages (especially lead → intake → first appointment).
* Reduce time-to-value (e.g., signup to first appointment).* Centralize and visualize growth metrics for the team using a modern growth stack.* Create measurable increases in retention and NPS (Net Promoter Score).* Identify and implement onboarding improvements that enable Legion to scale to 10,000+ retained patients.🧩 What You’ll Bring
* 3+ years in a growth-focused role, ideally at a B2C company in healthcare, subscription services, or telehealth.
* Proven ability to design and execute growth experiments that drive conversion, retention, and LTV.* Deep experience with tools like PostHog, Segment, Amplitude, Mixpanel, etc.* Fluency in A/B testing design, event instrumentation, and growth stack implementation.* Exceptional cross-functional collaboration and project ownership.* Strong product intuition paired with data-driven decision-making.* Passion for improving access to mental healthcare and making patient experiences radically better.✅ Bonus Qualifications
* Prior experience working in HIPAA-compliant environments.
* Familiarity with AI and machine learning applications in consumer products.* Strong understanding of consumer psychology and behavioral design.* Experience taking products from early traction to large scale (10k+ MAUs or $10M+ revenue).* Experience building growth teams or internal growth playbooks.💰 Compensation & Benefits
* Salary: $110,000 – $160,000 (based on experience)
* Equity: Competitive stock options* Health Coverage: Full medical, dental, vision* Time Off: Flexible PTO and vacation policy* Work Setup: In-person/hybrid in San Francisco HQ* Impact: Work on something that truly matters—in the lives of patients, families, and clinicians💡 Why Legion?
At Legion Health, you’ll join a team that deeply believes the future of mental health lies in combining clinical excellence with AI-driven operational innovation.
You’ll build systems that make care radically more accessible, more efficient, and more human. You’ll help transform every patient’s first experience with psychiatry—and help us scale care that actually works.
👉 Apply Now
Please send your resume and a brief note answering:
* Why does Legion’s mission resonate with you?
* How would your past experience help us grow faster and more efficiently?",
fulltimeus / remote (us)
"
The Role
We are seeking a highly organized, detail-oriented, and proactive VP of Finance & Operations with a strong track record of managing business operations, financial processes, and customer-facing functions in a fast-paced environment. The ideal candidate will be an excellent communicator who can align and collaborate across cross-functional teams.
This role encompasses a broad range of responsibilities across FP&A, Financial Modeling, Accounting & Billing, Customer Operations, Customer Support, Revenue Management, Compliance, Taxes, State Filings, HR, IT, Insurance, and more.
You will work closely with Optery's COO and executive leadership to optimize and scale key operational functions. This role will help drive smooth, efficient, and data-driven decision-making across the company. Your contributions will have a direct impact on Optery’s ability to grow and execute effectively. We are looking for someone who will bring compassion to their decision-making, fostering a supportive and positive culture as we continue to build and scale the team.
Key Responsibilities
* Lead financial planning, analysis, and modeling, supporting business decisions, and investor reporting.
* Manage financial operational processes, including billing, accounting, vendor management, and expense tracking.* Manage teams across customer and business operations, ensuring coordination across all support teams and workflows.* Manage HR operations and maintain compliance with regulations and state requirements.* Lead performance review process and communications, ensuring clear expectations, consistency, and continuous improvement across the organization.Qualifications
* Bachelor's degree required; MBA preferred but not necessary.
* 5+ years of experience in business operations, finance, administration, or a related role, ideally in a startup or high-growth environment.* 1+ years of experience in investment banking or management consulting.* Strong understanding of financial analysis, FP&A, revenue management, and accounting.* Proven experience leading and managing large, erse teams in a fast-paced environment. You will have >100+ in your organization.* Highly analytical and data-driven, with experience in reporting and KPI management.* Knowledge of legal compliance, state filings, and regulatory requirements.* Past experience with HR functions, including performance reviews and policy implementation.* Strong leadership, communication, and cross-functional collaboration skills, with past experience managing teams.* Ability to thrive in a fast-paced, dynamic startup environment and adapt to evolving needs.* Experience in cybersecurity or data privacy industries is a plus.Location & Compensation
This is a U.S.-based remote position, requiring availability during U.S. business hours (Eastern, Central, Mountain, or Pacific time zones).
* Salary: $160K - $180K
* *Benefits:** Health, dental, and vision insurance * 401k program with employer match * Paid time off policy * Stipend for home office setupEqual Opportunity
Optery values ersity and is an equal opportunity employer. We do not discriminate based on race, gender, age, disability, or any other protected status.
",
fulltimeproduct designremote (us)
"
Rally is a User Research CRM that enables Research and Product teams to recruit, manage and conduct research directly with their users. At Rally, we believe talking to your users is the key to building great products and the single most important thing a product team can do. We are designing our platform to streamline all the steps needed to talk to your users, ultimately creating a better way to run research at scale.
Founded in 2022, Rally has become an indispensable tool for companies that endeavor to create great products. Our customers include Sonos, Discord, Webflow, Gong, and more. Since the start of Rally, we’ve been a fully remote company that also values in person connection. We host quarterly in-person “on-sites” for the entire team. We aim to be a lean team of seasoned Engineers and Designers who love to build. Our team champions high craftsmanship, excellence in collaboration, and systems/platform thinking.
We’re looking for a senior level product designer to join the team.
In this role, you'll be leading the design of products end-to-end, from conception through development and rollout. You’ll work alongside great engineers to craft powerful and easy to use products. At Rally, we empower designers and engineers to be the decision-makers, foregoing the traditional PM led model. You’ll get to truly lead with design and sit in the drivers seat of a product org.
Today our design team is comprised of two senior designers, including the head of design. We are full of curiosity and optimism about the future of research. We’re excited to be designing for an underserved market and function. Talking to users is a crucial part of our jobs, and there is an abundant need for great software to help us all do that.
Requirements
* 7+ years experience designing software products
* Expertise in interaction and visual design* Previous experience on product teams with high levels of collaboration and customer focus* Exceptional fluency with Figma and design systems/component libraries* Ability to operate beyond the design role and own product decisionsWhat you’ll do
* Design exceptional solutions across the entire product platform
* Conduct research and present findings to the team with conviction and rigor* Develop deep customer knowledge and understand the nuances of how our product impacts customer behaviors and goals* Help shape the product roadmap and own product decisions and outcomes* Help engineers deeply understand user needs, empowering them to make great product decisions* Craft compelling product visions that guide product investments. Work autonomously to explore how we can make our platform more intuitive to a growing user base* Uphold a high bar for design and product qualityWhat we’re looking for
* Exceptional design & product taste
* Excellence in B2B SaaS design, especially for complex, enterprise-level systems* Worked on products where design quality was a key differentiator* Execution speed and clarity in high ambiguity environments* Strategic decision making and excellent product sense* Curiosity and drive to make things betterWhat we offer
* Expansive platform and customer base that will challenge you with interesting work and incredible growth opportunities
* One of the most supportive and collaborative teams you’ll ever work with* Flexible, fully remote work* Unlimited PTO* Medical, dental, and vision insurance* 401K retirement plan* Home office set-up* Remote work stipend* In person team on-sites every quarterRally strives to recruit and retain exceptional talent from erse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market data for our size, stage and industry, and may change based on level of experience of the candidate.
Salary range: $170,000 - $200,000 plus equity
",
ca / remote (us)full stackinternsan francisco
"
This position is open for both Remote (US) and in-person (San Francisco, CA).
The Role
We’re looking for a high-impact engineering intern to join us this summer (or fall/spring). You’ll work directly with the founders, contribute across the stack, and push the limits of robust full-stack software creation with AI. This is a paid internship.
You’ll contribute a ton and build on top of LLMs and agentic workflows to handle code generation, deployment, tool usage, and more for enterprise use cases. At the end of the internship, you’ll have built significant features and functionality that will make a huge impact.
We’re a fun team, work hard and support each other, and think about the customer every step of the way to create delightful product experiences.
You’re a great fit if you’re…
* Super technical (e.g. impressive personal projects, products, internship experience, etc.)
* Comfortable navigating ambiguity and owning product decisions* Quick learner even when you don’t know something!* (Nice to have) Experience with code generation, ML/AI, agentic workflows",
ca / remote (us)full stackfulltimesan francisco
"
The Job
We’re looking for a founding engineer who is incredibly technical, scrappy, and excited to push the limits of robust full-stack software creation with AI. We’re a small team and super excited about what we’re building.
You will:
* Ship fast, building on top of LLMs and creating agentic workflows to handle code generation, deployment, tool usage, and more for enterprise use cases
* Create end-to-end features across our stack: React (Vite + Tanstack) frontend, Node.js backend (tRPC), Postgres database * Help us build a world-class engineering culture prioritizing curiosity, quality, and speed* Craft delightful product experiences powered by serious technical depthYou’re a great fit if you’re…
* Extremely technical, with a track record of deep, impressive projects or experience (startup or career experience, open source, side projects, etc.)
* Comfortable navigating ambiguity and owning product decisions* Interested in startups and potentially starting one in the future; ambitious and obsessive over what you build. You care deeply about everything that you put out.* Communicative, not afraid to be opinionated, intense, and fun to work with :)* (Great to have) Experience with code generation, ML/AI, agentic workflows",
fulltimeus / remote (us)
"
At Rinsed, we are building software to run the $15bn Car Wash industry.
We're a B2B SaaS company, providing car washes with all the tools they need to transition to a subscription model. Modern car washes are fully-automated tunnels that can wash over 200 cars/hr, and they are moving from selling single washes to all-you-can-wash subscriptions. We are giving this $15bn underserved market the tools to manage and grow their subscription revenue.
We are a small team, who just raised our Series B from VMG Technology in addition to our Series A from Founder's Fund and Bedrock Capital. We are currently installed at over 3,000 car washes nationally helping to manage more than 5 million car wash memberships. What we've built so far is just the beginning. Get to be part of the founding DNA of building a great product, a great culture, and a great company!
A Day in the Life
We are seeking a detail oriented, self-motivated candidate who is excited to work at a fast-growing startup. As the Customer Success Manager, you will onboard, engage, and retain our customers to get the most value out of the Rinsed platform. You will take ownership of the entire customer journey through onboarding and post-onboarding. You are responsible for ensuring that Rinsed customers realize the value of Rinsed tools and feel loved.
A typical day for this position at Rinsed includes the following:
* Execute the customer journey from the onboarding onward
* Become an expert on the Rinsed application and continue to drive adoption through continued proactive outreach* Advise clients on car wash CRM & e-commerce best practices* Gather product feedback and share it with the engineering team* Triage and troubleshoot at-risk accounts and manage escalations as needed* Assist with Customer Support and Customer feature requests* Most importantly, bring your energy and have fun!About You
You are a driven, detail-oriented, team player who has empathy for the customer and takes pride in helping them get the best possible value out of the Rinsed platform. You care deeply about the success of each customer, their clients, and your teammates. You are passionate about learning and growing in a fast paced environment.
You bring the following experience and expertise:
* You have a Bachelor’s degree or equivalent work experience, with 1+ years of experience working in Account Management, Customer Success, Customer Support, Implementation, or a relevant role
* You are a multi-tasker and self-starter, with strong time management and prioritization skills* You have proven experience and success in ambiguous situations* You have strong presentation skills and credibility with audiences of all levels* You’re coachable, take extreme ownership, and trust the process* You’re excited to work with a team of low-ego, intellectually-curious, doersOur Investment in You
* By joining as one of our early team members, there is enormous opportunity ahead for you to have an outsized impact and shape the future of Rinsed in this role.
* Competitive salary and benefits including unlimited PTO, health / dental / vision insurance and more.* Work closely with our founders and leadership team to drive Customer Success strategy and execute key initiatives.* An incredible team with a great blend of hustle, productivity, and funSalary Range
$115,000—$135,000 USD
Rinsed embraces ersity and is proud to be an equal opportunity employer. As part of our commitment to ersifying our workforce, we do not discriminate on the basis of age, race, sex, gender, gender identity, color, religion, national origin, sexual orientation, marital status, citizenship, veteran status, or disability status.
We are also committed to providing reasonable accommodations for qualified iniduals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please reach out to us.
",
brand/graphic designfulltime
"
As the first graphic designer to join our team, you'll play a pivotal role in shaping both our clients' campaign visuals and Kaya's visual identity. Reporting directly to the CEO, you will be responsible for creating visually compelling and impactful designs that drive performance across digital platforms. This position is ideal for those who thrive on crafting designs that not only look stunning but also deliver measurable results. Your creative vision will ensure our visual strategies are not only effective but also innovative and ahead of the curve, driving both client success and our company's growth.
What you'll do
Crafting High-Impact Digital Marketing Visuals
As the creative force behind the visuals for our clients' campaigns, you'll own every design element to ensure maximum impact and performance:
* Translate design briefs into visually compelling campaign creatives that drive performance across digital platforms.
* Collaborate with the marketing team to fine-tune designs based on performance data, continuously refining visual strategies for maximum impact.Pioneering Kaya's Brand Aesthetic
As the visionary of Kaya's visual identity, you'll:
* Develop and maintain a comprehensive design system that ensures consistency across all Kaya touchpoints, including our website, marketing materials, and product interfaces.
* Collaborate with the product team to enhance visual design across Kaya's digital platforms, improving user experience through thoughtful graphic elements.* Stay at the forefront of design trends and technologies, incorporating innovative techniques to keep Kaya's visual identity fresh and impactful.About you
* Graphic Design Expertise: You have a proven track record of creating visually compelling designs that not only captivate audiences but also drive measurable results. Your portfolio showcases a erse range of high-impact digital campaign creatives and brand identity work.
* Proficiency in Design Tools: You're proficient in industry-standard design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Figma. Your technical skills allow you to bring your creative visions to life efficiently and effectively.* Data-Driven Creative Approach: While your designs are visually stunning, they're also grounded in performance metrics. You're comfortable interpreting campaign data and using these insights to refine and optimize your design strategies.* Client-Focused: At your core, you understand the essence of customer success. You're adept at identifying and understanding client needs, translating client briefs and marketing objectives into powerful visual solutions, and tailoring strategies to meet and exceed client marketing objectives.* Strong Communicator and Team Player: Collaboration is second nature to you. You possess outstanding communication skills, enabling you to work seamlessly with both clients and internal teams. Your ability to align marketing strategies with broader company objectives and client goals is unparalleled.* Passionate about Growth and Learning: You're in search of more than just a job; you're looking for a career-defining role that offers ample opportunities for learning, impact, and professional development.* Resilient and Gritty: You're prepared for the rollercoaster ride of a seed-stage startup. You understand that there will be ups and downs, but you're ready to face them head-on with resilience and determination, and you’re excited about the prospect of shaping Kaya's visual future and growing with the company.* Educational and Professional Background: Ideally, you have a Bachelor’s degree in Graphic Design, Visual Communication, or a related field, complemented by 3+ years of professional experience in design, preferably with a focus on digital marketing and branding in an agency or fast-paced startup environment.* *(Bonus) Proficiency in Web Design:** You are familiar with, and can set up a website or landing page from scratch, whether it’s doing it the hardcore way through HTML/CSS, or using website builders such as Webflow. **(Bonus) Motion graphics and Video Editing:** Knowledge of After Effects or Premiere Pro, or general video editing",
fulltimein / ro / remote (in; ro)
"
At Storylane, we are on a mission to empower companies to automate Demos and drive Product-led growth.
As one of the early product-specialist hires, you will be responsible for understanding the product inside and out, providing feedback, and helping to guide users toward a better experience with Storylane's platform. You will also train them on new features and help them with integrations.
The right candidate will have good problem solving skills, understanding of customer needs, and great communication skills over zoom and email. You should be well organized and have the ability to work with many customers. While the job is remote, you should be available in US time zones.
Location: Remote (India or Europe)
.Responsibilities:
* Become an expert in the Storylane platform and assist users with their product needs.
* Support customers on platforms like Intercom, Slack, email, and Microsoft Teams.* Offer insights into product features and suggest improvements based on customer feedback.* Provide user support and guidance through both written and verbal communication.* Collaborate with the product and engineering teams to enhance the platform.Qualifications
* Demonstrated experience supporting customers in B2B space
* Demonstrated experience on technical product knowledge* Excellent written and verbal communication skills* Able to work autonomously on a remote teamInterview Process:
1. Go to https://docs.storylane.io/2. Find the details on “Cross Frame Events” in the docs
3. Share loom video explaining use-case of how “Cross Frame Events” can be used with demos on website4. Be in “customer shoes” and explain what challenges they can run into with this feature",
"
About Asha Health
Asha Health helps medical practices launch their own AI clinics. We're backed by Y Combinator and some of the best investors in Silicon Valley. Our team includes AI product leaders from companies like Google, physician executives from major health systems, and more.
About the Role
We're looking for a top 0.1% operator to join our founder's office as an all-rounder. The best candidate will be adept at product management, business strategy, GTM, and operations.
You'll wear many hats. Your responsibilities will fall into 3 categories:
Product Management
* Identify the next best features to build based on calculated prioritization.
* Scope out features and create detailed specs for the engineering team.* If you have UI/UX design experience and can design these features yourself too, that's a plus. Please outline that in your application.Business Strategy & GTM
* Write strategy papers with the CEO and communicate that with our cross functional team.
* Spearhead our growth hacking strategy.* Prepare sales decks and materials that outline ROI for enterprise clients.* Prepare marketing materials including collateral for new feature launches.Operations
* Get things done no matter what. If you don't know how to do something, you figure it out.
* Optimize our workflows and processes.* Evaluate performance of team members and help them achieve their best performance.Requirements
* Graduated from top university (ex: IIT).
* 2+ years of industry experience after graduation.* Prior experience in founder's office is a plus.* Background in engineering is a plus.* Understanding of healthcare or AI startup landscape is a plus.* UI/UX design skills is a plus.* Prior product management experience is a plus.",
caenglandfulltimegb / remote (us)machine learning
"
As a Founding AI Agent Engineer at Eloquent AI, you will be at the forefront of building, deploying, and optimizing enterprise-grade AI agents that handle high-stakes conversations. You’ll work directly with customers, engineers, and AI researchers to design intelligent agents that understand, take action, and deliver real business impact.
This role requires a mix of software development, AI integration, and problem-solving skills, with the ability to customize, optimize, and scale AI models for real-world enterprise applications. If you're passionate about LLMs, conversational AI, and solving last-mile AI adoption challenges, this role is for you.
You will:
* Build, deploy, and optimize AI agents that engage in enterprise-grade conversations.
* Work with customers to understand business needs, assess AI capabilities, and implement tailored solutions.* Train and fine-tune LLMs for improved accuracy and efficiency.* Integrate AI agents with enterprise systems via APIs, databases, and automation tools.* Experiment rapidly to improve AI-driven interactions, response quality, and automation capabilities.* Collaborate with cross-functional teams (engineering, research, and product) to shape Eloquent AI’s roadmap.* Monitor and improve agents’ performance via user simulations and evaluations.Requirements:
* 3+ years of experience in software development, AI engineering, or NLP in a production environment.
* Strong proficiency in Python, with experience in frameworks like PyTorch and TensorFlow.* Experience working with LLMs and NLP models, including fine-tuning and inference optimization.* Familiarity with APIs, cloud infrastructure (AWS, GCP, or Azure), and enterprise integrations.* Ability to prototype, experiment, and iterate quickly to improve AI agents.* Strong problem-solving skills and the ability to work closely with customers to refine AI solutions.Bonus Points If…
* You have experience with prompt engineering, parameter-efficient fine-tuning (PEFT), retrieval-augmented generation (RAG), reinforcement learning for LLMs.
* You have experience with frontend or backend development (React, Node.js, NestJS) to enhance AI-driven applications.* You have a background in information retrieval or recommender systems, document question answering, or agent development.* You’ve published AI research in top tier AI conferences like: NeurIPS, ACL, SIGIR, ICML and ICLR.* You’ve contributed to open-source NLP projects.* You’ve worked in a fast-paced startup environment and thrive in rapid iteration cycles.",
caenglandfull stackfulltimegb / remote (us)
"
As a Founding Full-Stack Engineer at Eloquent AI, you will be at the forefront of building and scaling AI-powered applications, transforming how enterprises interact with intelligent agents. You’ll work across the entire stack, developing high-performance front-end experiences and scalable back-end systems that power real-time AI-driven workflows.
This role requires strong software engineering skills, a deep understanding of full-stack development, and the ability to work in a fast-paced, AI-first environment. You’ll collaborate with engineers, AI researchers, and product teams to build enterprise-grade solutions that enable seamless AI-human interactions.
You will:
* Design and build full-stack applications that power AI-driven workflows for enterprise users.
* Develop high-performance front-end interfaces for AI agent control, monitoring, and visualization.* Build scalable backend services that support real-time AI interactions, knowledge retrieval, and automation.* Optimize AI-powered UIs to ensure seamless and intuitive user experiences.* Work closely with AI researchers and ML engineers to integrate LLMs, Retrieval-Augmented Generation (RAG), and automation into production-ready applications.* Ship robust, minimal-dependency code that performs efficiently in enterprise environments.* Continuously iterate and refine AI-driven products, balancing user needs with technical feasibility.Requirements:
* 4+ years of hands-on experience building full-stack production applications.
* Proficiency in modern web technologies, including React, TypeScript, and Node.js.* Experience with backend development using Python, Go, or similar languages.* Strong knowledge of cloud infrastructure (AWS, GCP, or Azure) and scalable architectures.* Understanding of AI-powered applications, including LLMs, chat interfaces, and agentic workflows.* Ability to work in a fast-paced, high-autonomy environment, solving complex problems and delivering impact.* Strong collaboration skills, with experience working in cross-functional teams with engineers, designers, and AI researchers.Bonus Points If…
* You have experience building AI-powered applications with LLM integrations.
* You’ve worked in high-performance startups or enterprise AI environments.* You have a sharp eye for UI/UX design and have built intuitive, AI-driven interfaces.* You have experience with GraphQL, WebSockets, or real-time data streaming.* You’ve contributed to open-source projects or have built developer tools for AI.",
delhidlfull stackfulltimein / bengaluru
"
About Asha Health
Asha Health helps medical practices launch their own AI clinics. We're backed by Y Combinator and some of the best investors in Silicon Valley. Our team includes AI product leaders from companies like Google, physician executives from major health systems, and more.
About the Role
We're looking for a top 0.1% AI engineer that is also an all-rounder, with exceptional skills in full-stack software engineering (and particularly strong backend + eng architecture skills).
AI/ML experience is a huge bonus if you have it. We are particularly looking for candidates that have built AI agents and LLM-powered tools before, while leveraging SOTA engineering techniques to increase reliability and performance.
As a Full Stack Engineer on our team, you will develop cutting edge AI agents and LLM-powered tools to power our AI clinics. You'll collaborate closely with every discipline (product, medicine, operations, design, etc). 75% of your work will be backend, 25% will be frontend. And vast majority will be focused on AI agents.
You'll wear many hats. Your responsibilities will fall into 3 categories:
Full-Stack Engineering
* Lead the team in designing scalable architecture to support performant web applications.
* Develop features end-to-end for our web applications (React, Typescript, etc).AI Engineering
* Develop AI agents with a high bar for reliability and performance.
* Build SOTA LLM-powered tools for providers, practices, and patients.* Architect our data annotation, fine tuning, and RLHF workflows.Product Management
* Propose, scope, and prioritize new feature ideas.
* Lead the team in building best-in-class user experiences.* Develop deep domain understanding in US healthcare to inform new product decisions.Requirements
* Graduated from top engineering university (ex: IIT).
* 2+ years of industry experience after graduation.* Strong experience developing AI agents and LLM-powered tools.* Strong understanding of how to make AI applications performant and reliable (fine tuning, RLHF, distillation, etc).* Exceptional at building full-stack web applications.* Great at designing and developing best-in-class user experiences.* Able to take initiative and figure things out without being told what to do.* Understanding of US healthcare is a bonus.",
"
As a Founding Full-Stack Engineer at Eloquent AI, you will be at the forefront of building and scaling AI-powered applications, transforming how enterprises interact with intelligent agents. You’ll work across the entire stack, developing high-performance front-end experiences and scalable back-end systems that power real-time AI-driven workflows.
This role requires strong software engineering skills, a deep understanding of full-stack development, and the ability to work in a fast-paced, AI-first environment. You’ll collaborate with engineers, AI researchers, and product teams to build enterprise-grade solutions that enable seamless AI-human interactions.
You will:
* Design and build full-stack applications that power AI-driven workflows for enterprise users.
* Develop high-performance front-end interfaces for AI agent control, monitoring, and visualization.* Build scalable backend services that support real-time AI interactions, knowledge retrieval, and automation.* Optimize AI-powered UIs to ensure seamless and intuitive user experiences.* Work closely with AI researchers and ML engineers to integrate LLMs, Retrieval-Augmented Generation (RAG), and automation into production-ready applications.* Ship robust, minimal-dependency code that performs efficiently in enterprise environments.* Continuously iterate and refine AI-driven products, balancing user needs with technical feasibility.Requirements:
* 4+ years of hands-on experience building full-stack production applications.
* Proficiency in modern web technologies, including React, TypeScript, and Node.js.* Experience with backend development using Python, Go, or similar languages.* Strong knowledge of cloud infrastructure (AWS, GCP, or Azure) and scalable architectures.* Understanding of AI-powered applications, including LLMs, chat interfaces, and agentic workflows.* Ability to work in a fast-paced, high-autonomy environment, solving complex problems and delivering impact.* Strong collaboration skills, with experience working in cross-functional teams with engineers, designers, and AI researchers.Bonus Points If…
* You have experience building AI-powered applications with LLM integrations.
* You’ve worked in high-performance startups or enterprise AI environments.* You have a sharp eye for UI/UX design and have built intuitive, AI-driven interfaces.* You have experience with GraphQL, WebSockets, or real-time data streaming.* You’ve contributed to open-source projects or have built developer tools for AI.",
bostoncacontractmaus / remote (us)
"
Firecrawl is the easiest way for developers to gather LLM-ready data from the web. As we grow our brand and reach, we’re looking for a sharp, organized, and internet-native Creator & Community Lead to help us scale our content distribution, deepen community engagement, and work closely with influencers in our space. This is a contract role that’s perfect for someone who lives online, understands dev culture, and can manage people, posts, and processes.
What you’ll do:
* Influencer & Creator Coordination: Identify aligned creators, manage outreach, and coordinate schedules. Keep conversations moving across DMs, email, and Twitter.
* Content & Post Scheduling: Own the content calendar across platforms. Use tools like Hypefury or Typefully to schedule, post, and track performance.* Community Management (Discord): Keep our Discord community active and engaged. Moderate, answer product questions, and build lightweight processes to support user conversations.* Internal Ops & Process: Build and manage systems for handling outreach, post scheduling, and community ops. Use tools like Notion, Airtable, Zapier, or whatever you love to stay organized.* Product Fluency: Understand the Firecrawl product well enough to communicate clearly with developers, creators, and influencers. You don’t need to code—but you should be able to talk about APIs, scrapers, and LLMs.What makes you a great fit:
* Internet-Native: You’re extremely online and understand how influence, conversation, and content move across Twitter, Discord, and beyond.
* Clear Communicator: You write fast, follow up reliably, and keep projects moving across multiple stakeholders.* Organized and Self-Directed: You’re excellent at tracking tasks, building systems, and following through without needing a playbook.* Creator-Savvy: You’ve worked with influencers or creators before—whether in tech, design, or startup niches—and know what makes them tick.* Tech-Literate: You’re not a dev, but you understand technical products well and can talk about them intelligently with creators and the community.You’ll stand out if you:
* Have experience at a fast-moving startup or ran your own thing before.
* Have built or managed a vibrant Discord or online community.* Have your own strong online presence or have helped grow accounts for other brands or creators.* Are familiar with growth and automation tools—anything from Airtable and Zapier to Twitter analytics platforms.What it means to join Firecrawl:
* Autonomy: You’ll own your lane. No micromanagement. Just outcomes.
* Creative Freedom: You’ll help define how we show up online—how we sound, what we post, who we partner with.* Remote-First Culture: We care about what you get done, not where you do it.* Impactful Work: You’ll be central to growing the Firecrawl brand and community as we scale.",
cafulltimemasan franciscous / boston
"
Firecrawl is the easiest way for developers to gather LLM-ready data from the web. As we scale our content engine and accelerate user growth, we’re looking for a creative, fast-moving, and technically sharp Growth Engineer to join our team. This is the perfect role for someone who lives at the intersection of engineering, memes, and momentum—someone who can ship fast, spot trends, and make cool things go viral.
What you’ll do:
* Full-Stack Builds: Create and launch small apps, tools, and demos that capture attention, spark conversation, and drive traffic.
* Trend Spotting: Stay locked into Twitter/X and broader tech culture. Identify new content formats, memes, or opportunities and build around them.* Content Engineering: Work closely with the team to craft post-worthy technical artifacts—screenshots, mini case studies, and viral demos.* Launch & Distribution: Ship fast and often across channels like Product Hunt, Reddit, Hacker News, and Twitter.* Influencer Collab: Coordinate with creators and influencers to distribute content and amplify reach (or just make stuff good enough that they do it anyway).What makes you a great fit:
* Creative Builder: You get joy from making things people talk about. Whether it’s a silly one-day project or a high-polish product, you know how to get attention.
* Tuned Into the Internet: You scroll Twitter with intent. You know what’s working, what’s played out, and where the culture is headed.* Technical: You’re a full-stack engineer comfortable building solo. Bonus points if you’ve shipped products that got real traction or buzz.* Self-Directed: You thrive with ambiguity, operate independently, and don’t need a PM to tell you what to do.* Fast Execution: You prioritize speed over polish when needed and can iterate on a tight loop.You’ll stand out if you:
* Have previously built or launched a product that went viral (or got decent love online).
* Run a well-followed or highly engaged X/Twitter account.* Have experience at a fast-moving startup or YC-backed company.* Have a side project portfolio that showcases your creativity and ambition.* Are passionate about the intersection of code, content, and distribution.What it means to join Firecrawl:
* Autonomy: Own your ideas and bring them to life without layers of approvals.
* Growth Opportunity: Get hands-on experience driving real growth in a high-leverage environment.* Remote-First Culture: Work where you thrive—we care about output, not hours or locations.* Creative Freedom: Try weird ideas, break things, go fast. We’re down to experiment.* Impactful Work: Everything you ship will be seen, used, and talked about. You’ll help define how Firecrawl shows up on the internet.",
ar / santiagobogotabr / remote (us)br / são paulobuenos aires
"
Who we are
At R2, we believe that small and medium businesses are the productive engine of society. Small and medium businesses (SMBs) make up over 90% of companies in Latin America, yet they face a trillion-dollar credit gap. Our mission is to unlock SMBs’ potential by providing financial solutions that are tailored to their needs. We are reimagining the financial infrastructure of Latin America - where SMBs financial needs are satisfied without ever having to go to a bank.
R2 enables platforms in Latin America to embed financial services that SMBs can then leverage (starting with revenue-based financing). We are a tight knit team coming from organizations such as Amazon, Google, Nubank, Capital One, Uber, Mercado Libre, Globant, J.P. Morgan and HSBC. We are backed by world-class investors such as Gradient Ventures (Google’s AI-focused fund), COMETA, General Catalyst, Hi Ventures, Y Combinator, Femsa Ventures, Prosus, Endeavor Catalyst, among others.As Controller, we’re looking for a leader who will define and implement R2’s accounting and tax infrastructure. The Controller will report to the Chief Financial Officer and will lead an accounting team with colleagues based in multiple Latin American countries.
R2 operates remote-first, but we can support an in-office environment in Mexico City, Buenos Aires, Sao Paulo or Santiago.
We want to hear from you even if you do not meet all the criteria detailed below.
What you’ll do
* Lead the Controllership functions at R2, including general ledger accounting, tax, AR & AP, and financial control responsibilities
* Develop and mentor R2’s accounting and tax professionals to build a world-class Controllership function* Drive the monthly close process and timely preparation of full year consolidated financials following IFRS and local GAAP accounting* Develop accounting infrastructure and foundational systems for R2’s operating entities located in multiple LatAm countries, including managing our accounting software and working with local tax advisers* Monitor current regulatory trends related to accounting and reporting requirements in LatAm and guide technical accounting decisions* Drive the group wide audit process at consolidated level and at the operating entities, serving as principal point of contact with our external audit partners and leading internal audit. * Collaborate cross functionally with other teams including Sales/BD, Product, Engineering to enable a strong go-to-market sales motion, effective opex management, and reporting* Partner closely with FP&A, Strategic Finance, Treasury and Capital Markets on day-to-day activities and in producing reports for the R2’s management team, the Board, and capital providers* Support cross-functional teams in making capital allocation decisions based on profitability, ROI, and in driving process improvements* Enhance and implement financial systems to ensure uninterrupted service as the company grows* Implement the tax optimization strategy agreed with R2’s third-party advisers, including managing our intercompany transactions and transfer pricing operations* Be R2’s main point of contact for tax and accounting advice, such as for the launching of new products and featuresYou may be a good fit if you have
* Quantitative Bachelors Degree and CPA/accounting qualification with strong understanding of IFRS
* Experience at a Big 4 Accounting Firm or equivalent* At least 8+ years in accounting and 3+ years in coordinating accounting and tax teams* Experience implementing and using financial accounting software including Netsuite ERP* Developed robust accounting processes, systems, policies, documentation, and controls, including using IFRS 15 or ASC 606, and IFRS 9* Have worked in a fintech company, at a bank or lending institution, or software company and enjoy a fast moving, dynamic environment* Desire to lead an accounting team and work alongside data and technology specialists, and talented operating executives* Excellent attention to detail and strong analytical skills including capability in Microsoft Excel or Google sheets* Excellent written and verbal communication skills in Spanish and English – at R2 we work primarily in EnglishLocation: CDMX, MX, Buenos Aires, Sao Paulo, Santiago or Bogota.
",
flfulltimenyus; miami
"
A few months ago our second AE joined and they’ve knocked it out of the park. Our sales pipeline (mostly inbound) can now support more AEs.
You will own end-to-end sales processes from intro call through to close and onboarding for some of the coolest technical companies (existing customers incl. Docker, OpenAI, Logitech and over 100 others). We’re big believers in not handing off an account to someone else after as there’s a ton of opportunity to work with a company and help them solve more problems with kapa beyond what we start off with.
We’re the “first” AI tool for a lot of our customers, so a strong interest in AI and the ability to communicate technical topics like RAG are a must (we’ll help teach you though!).
Requirements
* 2+ years sales experience
* Have sold B2B SaaS products* Strong interest in AI * European or US East Coast time-zoneNice to haves
* You are based in Copenhagen or willing to relocate or travel frequently (1-2 times per quarter)
* You are technical and can communicate well with technical personas",
"
Cartpanda is looking for an experienced Chief Financial Officer (CFO) to drive financial strategy and operational excellence as we scale globally. You will lead financial planning, risk management, and compliance across multiple markets, ensuring seamless cross-border payment operations and optimizing financial efficiency for our sellers.
Compensation
💰 Competitive salary + possible equity options
Key Responsibilities
* Develop and execute financial strategies aligned with Cartpanda’s global expansion as a Merchant of Record.
* Oversee financial planning, forecasting, and risk management for international payments and seller transactions.* Ensure compliance with tax regulations, international payment laws, and risk mitigation strategies.* Understand and improve our current reports.* Optimize payment flows, fees, and reconciliation processes to enhance profitability.* Work closely with legal and compliance teams to navigate complex financial regulations across multiple jurisdictions.* Build and lead a high-performing finance team to support our rapid growth.Qualifications
* Proven experience as CFO or senior finance executive in a payments, fintech, or Merchant of Record business.
* Deep understanding of cross-border payments, tax compliance, and risk management.* Experience working with PSPs, acquirers, and regulatory bodies.* Strong leadership skills to scale finance operations in a high-growth environment.* CPA, CFA, or MBA is a plus.* Experience analyzing and managing financial metrics related to payment processors, including fees, chargebacks, and revenue optimization.",
caca / san franciscoca / torontofulltimeon
"
About the Role
We’re looking for a talented and passionate UX/UI Designer to join our fast-growing startup and play a crucial role in shaping our product’s user experience. You'll be at the intersection of design and technology, crafting intuitive and visually compelling interfaces that make complex AI-driven fintech solutions accessible and engaging. This is an opportunity to have a direct impact on our product’s design language, usability, and overall user satisfaction.
What You'll Own
* Define and execute the UX/UI vision for our platform, ensuring seamless and engaging user interactions.
* Own and maintain a scalable design system, fostering consistency across all products.* Conduct user research and leverage insights to create user-centric designs.* Collaborate with developers to ensure high-quality implementation of your designs.* Advocate for best practices in UX, usability, and accessibility throughout the team.What You'll Do
User Experience & Design
* Design intuitive and visually appealing user interfaces that enhance usability.
* Create wireframes, prototypes, and high-fidelity UI designs in Figma (or similar tools).* Conduct user testing and research to inform design decisions.* Work closely with product and engineering teams to bring designs to life.* Evolve and maintain a comprehensive design system.Collaboration & Strategy
* Partner with developers to ensure pixel-perfect implementation.
* Translate complex business requirements into elegant, user-friendly solutions.* Stay up to date with the latest UX/UI trends and best practices.* Contribute to shaping our product strategy and roadmap.What You Bring
Essential Experience
* 4+ years of professional experience in UX/UI design
* Strong portfolio showcasing UX/UI design work, including wireframes, prototypes, and final designs* Experience designing for web applications, preferably in fintech, SaaS, or AI-driven products* Proficiency in modern design tools such as Figma, Replit, or other similar tools* Strong understanding of usability, accessibility, and user psychologyTechnical & Design Skills
* Expertise in designing for responsive and interactive web applications
* Strong visual design skills, with an eye for typography, color, and layout* Experience building and maintaining design systems* Familiarity with frontend development concepts (HTML, CSS, JavaScript) is a plus* Ability to create interactive prototypes and conduct usability testingThe Ideal Candidate
* Has a deep passion for creating seamless, beautiful user experiences
* Thrives in a fast-paced startup environment and enjoys wearing multiple hats* Is a strong advocate for user-centered design and accessibility* Enjoys collaborating with engineers and product teams to bring designs to life* Is excited about working on AI-powered fintech solutionsWhy Join Us?
* Opportunity to shape the direction of a cutting-edge AI-powered platform
* Work with a passionate team dedicated to innovation* Flexible remote work culture with bi-weekly team meetups in Downtown Toronto/San Francisco* Competitive compensation package* Ground-floor opportunity at a growing startup* Real impact on product decisions and company directionOur Work Style
We're a remote-first team that values independence and ownership, coming together every 2-3 weeks at our Downtown Toronto/San Francisco office for collaboration and team building. We believe in giving our team members the autonomy to drive innovation while providing the support needed to succeed.
Compensation
We offer a competitive compensation package commensurate with experience. We're looking for someone who wants to grow with us and will reward that commitment accordingly.
If you're excited about creating amazing user experiences and want to be part of a team that's pushing the boundaries of AI in fintech, we want to hear from you!
",
cafulltimeilnysan francisco
"
As an Enterprise Account Executive, you will play a critical role in closing deals and driving revenue for FurtherAI. You’ll own the sales cycle from qualified opportunity to close, working closely with the founders and early sales team. This is a high-impact role where you’ll directly influence the company’s growth in a rapidly expanding market. You’ll help define the sales motion, contribute to customer strategy, and be a key voice in shaping our go-to-market approach.
Why Join FurtherAI?
* Compensation: Competitive base salary, commission structure, equity, and benefits package.
* Growth Opportunity: Work at an early-stage, VC-backed startup with the potential to grow into a senior role as the sales organization scales.* Impactful Mission: Be part of a company transforming regulated industries with groundbreaking AI solutions.* Collaborative Culture: Work closely with passionate, driven teammates who are committed to delivering real value for clients and making a difference.Pay Transparency
* The annual base salary range for this role is $100,000 - $175,000, with additional commission and on-target earnings
* Top-tier Medical, Dental, and Vision benefits, including FSAQualification
* 2-4+ years of experience in full-cycle Enterprise B2B sales, ideally in SaaS or tech startups. Experience selling to regulated industries (e.g. insurance, financial services) is a strong plus.
* Proven track record of meeting or exceeding quota.* Excellent communication and storytelling skills, with the ability to tailor messaging to erse buyer personas.* Self-starter who thrives in an early-stage environment and is excited to help build sales processes from the ground up* Strong organizational skills, with the ability to manage multiple opportunities through various stages of the sales pipeline.* Comfortable with CRM tools, sales automation platforms, and a fast-paced, feedback-driven culture.* Remote available with proven B2B sales success selling to enterprise insurance organizations.Key Responsibilities
* Own the Sales Process: Manage the entire sales cycle from qualified lead to close, including discovery, demo, proposal, and negotiation.
* Pipeline Development: Work closely with SDRs and marketing to nurture and develop qualified leads.* Solution Selling: Understand the prospect’s workflows and pain points to position FurtherAI’s solutions effectively.* Forecasting & Reporting: Maintain an up-to-date pipeline and provide accurate forecasts using our CRM.* Customer Feedback Loop: Collaborate with product and engineering by sharing insights from customer conversations.* Go-to-Market Strategy: Help iterate on messaging, positioning, and pricing based on market feedback.",
"
About Asha Health
Asha Health helps medical practices launch their own AI clinics. We're backed by Y Combinator and some of the best investors in Silicon Valley. Our team includes AI product leaders from companies like Google, physician executives from major health systems, and more.
About the Role
We're looking for a top 0.1% AI engineer that is also an all-rounder, with exceptional skills in full-stack software engineering, product management, & design. AI/ML experience is a plus.
As a Full Stack Engineer on our team, you will develop cutting edge AI agents and LLM-powered tools to power our AI clinics. You'll collaborate closely with every discipline (product, medicine, operations, design, etc).
You'll wear many hats. Your responsibilities will fall into 3 categories:
Full-Stack Engineering
* Lead the team in designing scalable architecture to support performant web applications.
* Develop features end-to-end for our web applications (React, Typescript, etc).AI Engineering
* Develop AI agents with a high bar for reliability and performance.
* Build SOTA LLM-powered tools for providers, practices, and patients.* Architect our data annotation, fine tuning, and RLHF workflows.Product Management
* Propose, scope, and prioritize new feature ideas.
* Lead the team in building best-in-class user experiences.* Develop deep domain understanding in US healthcare to inform new product decisions.Requirements
* Graduated from top engineering university (ex: IIT).
* 2+ years of industry experience after graduation.* Strong experience developing AI agents and LLM-powered tools.* Strong understanding of how to make AI applications performant and reliable (fine tuning, RLHF, distillation, etc).* Exceptional at building full-stack web applications.* Great at designing and developing best-in-class user experiences.* Able to take initiative and figure things out without being told what to do.* Understanding of US healthcare is a bonus.",
cafulltimenysan franciscotn
"
About the Role
As our Event & Conference-Focused BDR, you'll be the front-line representative of Ember at healthcare industry events, trade shows, and conferences. Your mission is to build genuine relationships with prospective customers in realtime, educate them on how Ember can transform their operations, and generate qualified leads for our sales team.
You’re not stuck behind a screen. You thrive in fast-paced, high-energy environments, love talking to people, and know how to turn conversations into opportunities.
What You’ll Do
* Represent Ember at healthcare conferences, trade shows, and industry events nationwide
* Connect with healthcare professionals and generate high-quality leads* Share Ember’s mission and solutions in an engaging, authentic way based on your understanding of real healthcare workflows* Work closely with Sales and Marketing to strategize event presence, prep materials, and follow-up on leads post-event* Qualify leads in real-time, identify their pain points, and book meetings with customers* Track and report event performance, lead quality, and ROI* Travel as needed to attend conferences and eventsWho You Are
* You’ve worked in healthcare — ideally in a clinical, administrative, or operational role (practice coordinator, MA, nurse, or MD — we’re open)
* You understand the challenges of healthcare operations from firsthand experience* You’re an excellent communicator who loves talking to people and making connections* You bring high energy, charisma, and empathy to every conversation* You’re highly organized and great at juggling multiple priorities during fast-moving events* You’re not afraid to get scrappy — you can adapt quickly, think on your feet, and thrive in a startup environment* Sales or business development experience is a plus, but not required if you’re a great relationship builder with industry insight",
contractrecruiting leadremote
"
About Toma
At Toma, we’re building something unorthodox—a fully AI-driven platform reshaping how 18,000 car dealerships operate nationwide.
Our small team (from ex-Scale AI/Uber founders who’ve never owned cars, to a pro Valorant player, robotics champion, motocross racer, and more) spent months living and breathing dealerships to learn the ropes.
We’ve built an in-house voice AI and agentic workflow orchestration platform, landed 60 customers purely through word-of-mouth (already hitting $700k ARR), and raised $17M from top investors such as a16z on our way to create the world’s first “ghost dealerships.”
About this Role
We are looking for a rockstar Mid-to-Senior Founding Recruiter to be the founding member of our Talent team. You will interface with the CTO and CEO to find the best engineers, operators, and founders as we become the leading AI provider in the automotive industry.
Responsibilities
* Interface with CTO and CEO
* Maintain job postings and pipelines on Ashby, Bookface (Y Combinator Work at a Startup), CDG Jobs Board, LinkedIn, and Indeed* Own hiring roadmaps and postings* Source candidates for whom you have no business being in their inbox* Leverage AI recruiting tooling and hack your way to the best candidates on the marketRequired Qualifications
* 2-3+ YOE in talent operations (internships count)
* Seasoned experience in hiring for high-caliber technical roles* Exceptional people skills* A track record of excellencePreferred Qualifications
* Experience in our recruiting stack
* Experience with AI toolingCompensation
Total compensation is based on location and seniority. Base salary and commission will be split 50/50.
Base Salary: $40,000 to $60,000
Commission: $40,000 to $60,000
Total: $80,000 to $120,000
",
fulltimeremote (us) / remote (us)
"
At Toma, we’re building something unorthodox—a fully AI-driven platform reshaping how 18,000 car dealerships operate nationwide.
Our small team (from ex-Scale AI/Uber founders who’ve never owned cars, to a pro Valorant player, robotics champion, motocross racer, and more) spent months living and breathing dealerships to learn the ropes.
We’ve built an in-house voice AI and agentic workflow orchestration platform, landed dozens of customers purely through word-of-mouth, and raised funding from top investors on our way to create the world’s first “ghost dealerships.”
Role Overview: As a Customer Success Coordinator at Toma, you will play a vital role in ensuring a smooth and successful experience for our automotive dealership customers. You will be responsible for coordinating onboarding activities, providing initial support, and proactively engaging with customers to drive product adoption and satisfaction. This is a dynamic role that requires excellent communication skills, problem-solving abilities, and a passion for helping customers succeed.
Key Responsibilities:
* Onboarding Coordination:
* Initial Support:* Proactive Engagement:* Process Improvement:Skills & Qualifications:
* 2+ years of experience in Customer Success, customer support, or a related field, in a SaaS environment.
* Strong problem-solving abilities, attention to detail, and a proactive approach to identifying and resolving issues.* Ability to learn quickly and adapt to changing priorities in a fast-paced environment.* Familiarity with AI prompting and LLM functionality. Basic technical aptitude and willingness to learn new software tools.* Experience with CRM systems (e.g., Salesforce) and Customer Success platforms (e.g., HubSpot, Intercom, Gainsight PX) is a plus.* Worked in automotive industry or served the automotive industryKey Performance Indicators (KPIs):
* Customer satisfaction (CSAT) scores
* Time to first value* Product adoption rate* Support ticket resolution time (for basic inquiries)* Onboarding completion rateReporting Structure: This position reports to the Head of Customer Operations.
Growth Opportunity: This role offers significant opportunities to specialize in areas such as onboarding or support process optimization, with the potential to advance into roles with greater responsibility.
",
"
At Toma, we’re building something unorthodox—a fully AI-driven platform reshaping how 18,000 car dealerships operate nationwide.
Our small team (from ex-Scale AI/Uber founders who’ve never owned cars, to a pro Valorant player, robotics champion, motocross racer, and more) spent months living and breathing dealerships to learn the ropes.
We’ve built an in-house voice AI and agentic workflow orchestration platform, landed dozens of customers purely through word-of-mouth, and raised funding from top investors on our way to create the world’s first “ghost dealerships.”
🚀 About the Role
We’re looking for a Customer Success Engineer who sits at the intersection of AI knowledge and client-facing execution. You’ll guide our customers (automotive dealerships) through setup, onboarding, and adoption — while also leveraging your knowledge of LLMs, prompt engineering, and AI workflows to ensure they get real value from our platform.
This role is perfect for someone who enjoys building client relationships, owning the onboarding process, and tweaking prompts, workflows, or settings to get the best results for their clients.
🔧 Responsibilities
AI-Powered Onboarding
*
Guide new dealerships through onboarding, setup, and first value realization.\*
Translate business needs into AI-driven workflows and prompt configurations.\*
Educate customers on best practices for interacting with LLMs and voice AI features.\Prompt Engineering & Optimization
*
Refine AI prompts and workflows for dealership-specific use cases.\*
Partner with product and engineering to tune agent behavior based on customer feedback.\*
Document and standardize successful prompt frameworks.\Customer Support & Success
*
Triage and respond to customer support inquiries, especially those related to AI behavior, prompt confusion, or configuration.\*
Track usage patterns to proactively guide customers toward higher adoption.\*
Collaborate with Customer Ops to improve internal tooling and automation.\*
Own a growing portfolio of dealership accounts post-onboarding.\*
Build strong, consultative relationships to understand goals and surface new needs.\*
Monitor account health and usage data to proactively address churn risks or expansion opportunities.\✅ What You Bring
*
5+ years in Customer Success, onboarding, implementation, or support at a SaaS company\*
Strong familiarity with LLMs, ChatGPT, prompt engineering, or agent workflows (even personal tinkering counts!)\*
Ability to communicate complex AI concepts in simple terms to non-technical users\*
Highly organized and proactive in customer follow-ups\*
**Bonus: Experience in automotive, dealership tech, or operations**\🌱 **Why Toma?**
*
Work at the bleeding edge of AI and agentic tech\*
Shape the customer journey from the ground up\*
Small, tight-knit team with tons of autonomy\*
Fast growth, big ownership\",
"
At Toma, we’re building something unorthodox—a fully AI-driven workforce for the $2T automotive space.
Our small team (from Scale AI/Uber, Braze, Columbia, Berkeley, and Waterloo) spent months living and breathing dealerships to learn the ropes.
We’ve built an in-house voice AI and agentic workflow orchestration platform, grown $100k ARR MoM purely through word-of-mouth, and raised capital from the best of the best investors in Silicon Valley on our way to create the world’s first “ghost dealerships.”
🚀 About the Role
We’re looking for a Customer Success Specialist (Onboarding, AI) who sits at the intersection of AI knowledge and client-facing execution. You’ll guide our customers (automotive dealerships) through setup, onboarding, and adoption — while also leveraging your knowledge of LLMs, prompt engineering, and AI workflows to ensure they get real value from our platform.
This role is perfect for someone who enjoys building client relationships, owning the onboarding process, and tweaking prompts, workflows, or settings to get the best results for their clients.
🔧 Responsibilities
AI-Powered Onboarding
*
Guide new dealerships through onboarding, setup, and first value realization.\*
Translate business needs into AI-driven workflows and prompt configurations.\*
Educate customers on best practices for interacting with LLMs and voice AI features.\Prompt Engineering & Optimization
*
Refine AI prompts and workflows for dealership-specific use cases.\*
Partner with product and engineering to tune agent behavior based on customer feedback.\*
Document and standardize successful prompt frameworks.\Customer Support & Success
*
Triage and respond to customer support inquiries, especially those related to AI behavior, prompt confusion, or configuration.\*
Track usage patterns to proactively guide customers toward higher adoption.\*
Collaborate with Customer Ops to improve internal tooling and automation.\*
Own a growing portfolio of dealership accounts post-onboarding.\*
Build strong, consultative relationships to understand goals and surface new needs.\*
Monitor account health and usage data to proactively address churn risks or expansion opportunities.\✅ What You Bring
*
5+ years in Customer Success, onboarding, implementation, or support at a SaaS company\*
Strong familiarity with LLMs, ChatGPT, prompt engineering, or agent workflows (even personal tinkering counts!)\*
Ability to communicate complex AI concepts in simple terms to non-technical users\*
Highly organized and proactive in customer follow-ups\*
**Bonus: Experience in automotive, dealership tech, or operations**\🌱 **Why Toma?**
*
Work at the bleeding edge of AI and agentic tech\*
Shape the customer journey from the ground up\*
Small, tight-knit team with tons of autonomy\*
Fast growth, big ownership\",
"
At Toma, we’re building something unorthodox—a fully AI-driven platform reshaping how 18,000 car dealerships operate nationwide.
Our small team (from ex-Scale AI/Uber founders who’ve never owned cars, to a pro Valorant player, robotics champion, motocross racer, and more) spent months living and breathing dealerships to learn the ropes.
We’ve built an in-house voice AI and agentic workflow orchestration platform, landed dozens of customers purely through word-of-mouth, and raised funding from top investors on our way to create the world’s first “ghost dealerships.”
Role Overview: As a Digital Customer Success Manager at Toma, you will be at the forefront of scaling our customer success efforts through technology and automation. You will be responsible for designing, implementing, and optimizing digital engagement strategies to drive product adoption, customer retention, and overall satisfaction across both large and small automotive dealerships. Acting as a \"virtual CSM\" at scale, you'll leverage automation and data to drive customer outcomes without constant human intervention. This role requires a blend of technical skills, analytical thinking, and a passion for delivering value quickly and often.
Key Responsibilities:
* Customer Journey Ownership: Own the digital customer journey, ensuring a seamless and valuable experience from onboarding to ongoing engagement.
* Develop and Execute Digital CS Programs: Design and implement scalable one-to-many customer success programs leveraging automation tools (e.g., HubSpot, Intercom, Gainsight PX).* Content Creation: Work alongside marketing to craft engaging and effective self-serve resources, including on-demand training materials, FAQs, webinars, and knowledge base articles, to guide customers through the product and maximize value.* AI and Automation Implementation: Use AI-driven insights (e.g., health scores, personalized recommendations) to personalize touchpoints and efficiently scale interactions.* Data Analysis and Segmentation: Analyze customer usage patterns and segment customers to create personalized digital journeys.* Collaboration with Pooled CSMs: Collaborate closely with pooled CSMs to ensure a consistent and high-quality customer experience. The Digital CSM will focus on building scalable digital programs, while the pooled CSMs will handle more personalized interactions and address specific customer needs.* Performance Monitoring & KPI Establishment: Establish, benchmark, and monitor key performance indicators (KPIs) to measure the effectiveness of digital CS programs and identify areas for improvement.* Collaboration: Work closely with Enterprise CSMs, Head of Customer Operations, and other teams (e.g., Sales, Product, Marketing) to ensure a cohesive and high-impact customer experience.Skills & Qualifications:
* 3+ years of experience in SaaS Digital Customer Success.
* Proficiency with Customer Success automation tools (e.g., HubSpot, Intercom, Gainsight PX) and CRM systems (e.g., Salesforce).* Hands-on experience designing automated customer journeys (playbooks, usage triggers, etc.) at scale.* Proven talent for creating compelling self-serve resources that impact efficiency* Experience with AI-driven personalization and automation techniques.* Experience analyzing data, creating segmentation strategies, and building low-touch/high-impact engagements.* Experience working with both large and small business customers.* Understanding of the automotive dealership industry is a plus.Key Performance Indicators (KPIs):
* Net Revenue Retention (NRR)
* Gross Revenue Retention (GRR)* Product Adoption Rate* Net Promoter Score (NPS)* Reduction in Support Tickets* Engagement with Digital Resources (e.g., playbook downloads, tutorial views, community participation)Reporting Structure: This position reports to the Head of Customer Operations.
Growth Opportunity: At Toma, you won’t just fill a position—you’ll shape the future of automotive AI. As we expand, we invest in your growth through mentorship, skill-building, and opportunities to lead impactful initiatives. In this role, you can deepen your expertise in Customer Success, explore cross-functional projects, and even pave the way for leadership roles as we scale. If you’re passionate about innovation and driving meaningful change, your potential for growth here is boundless.
",
"
At Toma, we’re building something unorthodox—a fully AI-driven workforce for the $2T automotive space.
Our small team (from Scale AI/Uber, Braze, Columbia, Berkeley, and Waterloo) spent months living and breathing dealerships to learn the ropes.
We’ve built an in-house voice AI and agentic workflow orchestration platform, grown $100k ARR MoM purely through word-of-mouth, and raised capital from the best of the best investors in Silicon Valley on our way to create the world’s first “ghost dealerships.”
Role Overview: As a Digital Customer Success Manager at Toma, you will be at the forefront of scaling our customer success efforts through technology and automation. You will be responsible for designing, implementing, and optimizing digital engagement strategies to drive product adoption, customer retention, and overall satisfaction across both large and small automotive dealerships. Acting as a \"virtual CSM\" at scale, you'll leverage automation and data to drive customer outcomes without constant human intervention. This role requires a blend of technical skills, analytical thinking, and a passion for delivering value quickly and often.
Key Responsibilities:
*
**Customer Journey Ownership:** Own the digital customer journey, ensuring a seamless and valuable experience from onboarding to ongoing engagement.\*
**Develop and Execute Digital CS Programs:** Design and implement scalable one-to-many customer success programs leveraging automation tools (e.g., HubSpot, Intercom, Gainsight PX).\*
**Content Creation:** Work alongside marketing to craft engaging and effective self-serve resources, including on-demand training materials, FAQs, webinars, and knowledge base articles, to guide customers through the product and maximize value.\*
**AI and Automation Implementation:** Use AI-driven insights (e.g., health scores, personalized recommendations) to personalize touchpoints and efficiently scale interactions.\*
**Data Analysis and Segmentation:** Analyze customer usage patterns and segment customers to create personalized digital journeys.\*
**Collaboration with Pooled CSMs:** Collaborate closely with pooled CSMs to ensure a consistent and high-quality customer experience. The Digital CSM will focus on building scalable digital programs, while the pooled CSMs will handle more personalized interactions and address specific customer needs.\*
**Performance Monitoring & KPI Establishment:** Establish, benchmark, and monitor key performance indicators (KPIs) to measure the effectiveness of digital CS programs and identify areas for improvement.\*
**Collaboration:** Work closely with Enterprise CSMs, Head of Customer Operations, and other teams (e.g., Sales, Product, Marketing) to ensure a cohesive and high-impact customer experience.\Skills & Qualifications:
*
3+ years of experience in SaaS Digital Customer Success.\*
Proficiency with Customer Success automation tools (e.g., HubSpot, Intercom, Gainsight PX) and CRM systems (e.g., Salesforce).\*
Hands-on experience designing automated customer journeys (playbooks, usage triggers, etc.) at scale.\*
Proven talent for creating compelling self-serve resources that impact efficiency\*
Experience with AI-driven personalization and automation techniques.\*
Experience analyzing data, creating segmentation strategies, and building low-touch/high-impact engagements.\*
Experience working with both large and small business customers.\*
Understanding of the automotive dealership industry is a plus.\Key Performance Indicators (KPIs):
*
Net Revenue Retention (NRR)\*
Gross Revenue Retention (GRR)\*
Product Adoption Rate\*
Net Promoter Score (NPS)\*
Reduction in Support Tickets\*
Engagement with Digital Resources (e.g., playbook downloads, tutorial views, community participation)\Reporting Structure: This position reports to the Head of Customer Operations.
Growth Opportunity: At Toma, you won’t just fill a position—you’ll shape the future of automotive AI. As we expand, we invest in your growth through mentorship, skill-building, and opportunities to lead impactful initiatives. In this role, you can deepen your expertise in Customer Success, explore cross-functional projects, and even pave the way for leadership roles as we scale. If you’re passionate about innovation and driving meaningful change, your potential for growth here is boundless.
",
"
At Toma, we’re building something unorthodox—a fully AI-driven workforce for the $2T automotive space.
Our small team (from Scale AI/Uber, Braze, Columbia, Berkeley, and Waterloo) spent months living and breathing dealerships to learn the ropes.
We’ve built an in-house voice AI and agentic workflow orchestration platform, grown $100k ARR MoM purely through word-of-mouth, and raised capital from the best of the best investors in Silicon Valley on our way to create the world’s first “ghost dealerships.”
Role Overview: As a Digital Customer Success Manager at Toma, you will be at the forefront of scaling our customer success efforts through technology and automation. You will be responsible for designing, implementing, and optimizing digital engagement strategies to drive product adoption, customer retention, and overall satisfaction across both large and small automotive dealerships. Acting as a \"virtual CSM\" at scale, you'll leverage automation and data to drive customer outcomes without constant human intervention. This role requires a blend of technical skills, analytical thinking, and a passion for delivering value quickly and often.
Key Responsibilities:
*
**Customer Journey Ownership:** Own the digital customer journey, ensuring a seamless and valuable experience from onboarding to ongoing engagement.\*
**Develop and Execute Digital CS Programs:** Design and implement scalable one-to-many customer success programs leveraging automation tools (e.g., HubSpot, Intercom, Gainsight PX).\*
**Content Creation:** Work alongside marketing to craft engaging and effective self-serve resources, including on-demand training materials, FAQs, webinars, and knowledge base articles, to guide customers through the product and maximize value.\*
**AI and Automation Implementation:** Use AI-driven insights (e.g., health scores, personalized recommendations) to personalize touchpoints and efficiently scale interactions.\*
**Data Analysis and Segmentation:** Analyze customer usage patterns and segment customers to create personalized digital journeys.\*
**Collaboration with Pooled CSMs:** Collaborate closely with pooled CSMs to ensure a consistent and high-quality customer experience. The Digital CSM will focus on building scalable digital programs, while the pooled CSMs will handle more personalized interactions and address specific customer needs.\*
**Performance Monitoring & KPI Establishment:** Establish, benchmark, and monitor key performance indicators (KPIs) to measure the effectiveness of digital CS programs and identify areas for improvement.\*
**Collaboration:** Work closely with Enterprise CSMs, Head of Customer Operations, and other teams (e.g., Sales, Product, Marketing) to ensure a cohesive and high-impact customer experience.\Skills & Qualifications:
*
3+ years of experience in SaaS Digital Customer Success.\*
Proficiency with Customer Success automation tools (e.g., HubSpot, Intercom, Gainsight PX) and CRM systems (e.g., Salesforce).\*
Hands-on experience designing automated customer journeys (playbooks, usage triggers, etc.) at scale.\*
Proven talent for creating compelling self-serve resources that impact efficiency\*
Experience with AI-driven personalization and automation techniques.\*
Experience analyzing data, creating segmentation strategies, and building low-touch/high-impact engagements.\*
Experience working with both large and small business customers.\*
Understanding of the automotive dealership industry is a plus.\Key Performance Indicators (KPIs):
*
Net Revenue Retention (NRR)\*
Gross Revenue Retention (GRR)\*
Product Adoption Rate\*
Net Promoter Score (NPS)\*
Reduction in Support Tickets\*
Engagement with Digital Resources (e.g., playbook downloads, tutorial views, community participation)\Reporting Structure: This position reports to the Head of Customer Operations.
Growth Opportunity: At Toma, you won’t just fill a position—you’ll shape the future of automotive AI. As we expand, we invest in your growth through mentorship, skill-building, and opportunities to lead impactful initiatives. In this role, you can deepen your expertise in Customer Success, explore cross-functional projects, and even pave the way for leadership roles as we scale. If you’re passionate about innovation and driving meaningful change, your potential for growth here is boundless.
",
contractremote
"
Job Title: Head of AI Product
Department: Product/TechReports to: Director of TechnologyAbout LunaJoy
LunaJoy is a leading provider of mental health services, specializing in supporting women through their mental wellness journey. We offer holistic therapy and medication management to help women overcome challenges like postpartum mental health issues. Our dedicated team of professionals works in a collaborative, flexible, and remote environment, ensuring comprehensive care for our clients. We are rapidly expanding and committed to improving access to quality mental health services across the U.S.
Job Overview
We are seeking a Head of AI Product to lead the strategy, development, and execution of our AI-driven products. This role requires a blend of technical expertise, product leadership, and business acumen to drive innovation, improve customer experiences, and maximize the impact of AI in our product offerings.
As part of the LunaJoy team, you will play an essential role in directly contributing to support the mental health journey of one million women with purpose-driven innovation, unwavering compassion, and transformative care. You will need speed to adapt quickly and efficiently and the drive to be 1% better every day, constantly striving for improvement. Additionally, you will demonstrate compassion and contribute to a positive work environment by giving and getting joy in your daily interactions. These values will enable you to effectively contribute to important areas of focus and responsibility.
Key Responsibilities:
* AI Product Strategy & Vision: Define and execute the AI product roadmap aligned with company goals.
* Cross-functional Leadership: Collaborate with engineering, data science, design, and business teams to develop and scale AI-powered solutions.* AI Model Development & Integration: Oversee the lifecycle of AI models, from research to production, ensuring high performance and ethical AI practices.* User-Centered Innovation: Work closely with customers and stakeholders to identify pain points and opportunities for AI-driven improvements.* Go-to-Market Execution: Drive AI product launches, including positioning, pricing, and customer adoption strategies.* AI Governance & Compliance: Ensure AI models adhere to ethical guidelines, privacy regulations, and responsible AI practices.* Team Leadership & Growth: Build and mentor a world-class AI product team.Qualifications:
* Experience: 7+ years in AI product management, machine learning, or a related field, with at least 3+ years in a leadership role.
* Technical Expertise: Strong understanding of AI/ML concepts, including NLP, deep learning, and data infrastructure.* Product Leadership: Proven experience in building and scaling AI-powered products from ideation to launch.* Business Acumen: Ability to translate AI capabilities into business value and user benefits.* Collaboration Skills: Excellent communication and stakeholder management skills.* Education: Bachelor's or Master's in Computer Science, AI, Data Science, or a related field.Nice to Haves:
* Experience working with cloud-based AI services (AWS, GCP, Azure).
* Knowledge of AI ethics, bias mitigation, and regulatory compliance.* Prior experience in a fast-paced startup or product-led organization.Why LunaJoy?
* Mission-Driven Purpose: Be a part of an organization dedicated to improving access to mental health care, empowering iniduals, and creating positive, lasting change in our communities.
* Flexibility & Work-Life Balance: We offer a fully remote work environment that allows you to work from wherever you're most comfortable. Embrace the freedom of remote work while staying connected with a supportive team. This flexibility enables you to create a workspace that fits your needs, allowing you to focus on making a meaningful impact from anywhere.* Collaborative & Inclusive Culture: Join a community of erse talent who share your passion for making a difference. We foster a culture of collaboration, growth, and mutual support to help you thrive in your role.* Rewarding Compensation: We recognize the value of your work with fair pay, bonuses, and opportunities for advancement as we continue to expand our reach and impact in the mental health space.Compensation & Benefits:
* Compensation Range: USD $10,500 based on location, experience, qualifications, and applicable federal and state minimum wage requirements.
* Opportunities for growth and success in a remote environment* Access to educational resources and a supportive community of like-minded professionals.At LunaJoy, we are committed to fostering a erse, inclusive, and equitable workplace where all team members feel valued and respected. We believe that ersity of backgrounds, experiences, and perspectives strengthens our ability to support women’s mental health. We encourage iniduals from all backgrounds, including those from historically underrepresented groups, to apply and join us in creating a positive impact in our communities. Everyone is welcome at LunaJoy, and we are dedicated to building a work environment where you can thrive and bring your whole self to work.
",
contractremote
"
Job Title: Head of AI Product
Department: Product/TechReports to: Director of TechnologyAbout LunaJoy
LunaJoy is a leading provider of mental health services, specializing in supporting women through their mental wellness journey. We offer holistic therapy and medication management to help women overcome challenges like postpartum mental health issues. Our dedicated team of professionals works in a collaborative, flexible, and remote environment, ensuring comprehensive care for our clients. We are rapidly expanding and committed to improving access to quality mental health services across the U.S.
Job Overview
We are seeking a Head of AI Product to lead the strategy, development, and execution of our AI-driven products. This role requires a blend of technical expertise, product leadership, and business acumen to drive innovation, improve customer experiences, and maximize the impact of AI in our product offerings.
As part of the LunaJoy team, you will play an essential role in directly contributing to support the mental health journey of one million women with purpose-driven innovation, unwavering compassion, and transformative care. You will need speed to adapt quickly and efficiently and the drive to be 1% better every day, constantly striving for improvement. Additionally, you will demonstrate compassion and contribute to a positive work environment by giving and getting joy in your daily interactions. These values will enable you to effectively contribute to important areas of focus and responsibility.
Key Responsibilities:
* AI Product Strategy & Vision: Define and execute the AI product roadmap aligned with company goals.
* Cross-functional Leadership: Collaborate with engineering, data science, design, and business teams to develop and scale AI-powered solutions.* AI Model Development & Integration: Oversee the lifecycle of AI models, from research to production, ensuring high performance and ethical AI practices.* User-Centered Innovation: Work closely with customers and stakeholders to identify pain points and opportunities for AI-driven improvements.* Go-to-Market Execution: Drive AI product launches, including positioning, pricing, and customer adoption strategies.* AI Governance & Compliance: Ensure AI models adhere to ethical guidelines, privacy regulations, and responsible AI practices.* Team Leadership & Growth: Build and mentor a world-class AI product team.Qualifications:
* Experience: 7+ years in AI product management, machine learning, or a related field, with at least 3+ years in a leadership role.
* Technical Expertise: Strong understanding of AI/ML concepts, including NLP, deep learning, and data infrastructure.* Product Leadership: Proven experience in building and scaling AI-powered products from ideation to launch.* Business Acumen: Ability to translate AI capabilities into business value and user benefits.* Collaboration Skills: Excellent communication and stakeholder management skills.* Education: Bachelor's or Master's in Computer Science, AI, Data Science, or a related field.Nice to Haves:
* Experience working with cloud-based AI services (AWS, GCP, Azure).
* Knowledge of AI ethics, bias mitigation, and regulatory compliance.* Prior experience in a fast-paced startup or product-led organization.Why LunaJoy?
* Mission-Driven Purpose: Be a part of an organization dedicated to improving access to mental health care, empowering iniduals, and creating positive, lasting change in our communities.
* Flexibility & Work-Life Balance: We offer a fully remote work environment that allows you to work from wherever you're most comfortable. Embrace the freedom of remote work while staying connected with a supportive team. This flexibility enables you to create a workspace that fits your needs, allowing you to focus on making a meaningful impact from anywhere.* Collaborative & Inclusive Culture: Join a community of erse talent who share your passion for making a difference. We foster a culture of collaboration, growth, and mutual support to help you thrive in your role.* Rewarding Compensation: We recognize the value of your work with fair pay, bonuses, and opportunities for advancement as we continue to expand our reach and impact in the mental health space.Compensation & Benefits:
* Compensation Range: USD $10,500 based on location, experience, qualifications, and applicable federal and state minimum wage requirements.
* Opportunities for growth and success in a remote environment* Access to educational resources and a supportive community of like-minded professionals.At LunaJoy, we are committed to fostering a erse, inclusive, and equitable workplace where all team members feel valued and respected. We believe that ersity of backgrounds, experiences, and perspectives strengthens our ability to support women’s mental health. We encourage iniduals from all backgrounds, including those from historically underrepresented groups, to apply and join us in creating a positive impact in our communities. Everyone is welcome at LunaJoy, and we are dedicated to building a work environment where you can thrive and bring your whole self to work.
",
fulltime
"
The Company
At Rollstack, we are revolutionizing the way businesses share and communicate data and insights. Organizations worldwide rely on slide decks and documents to make informed decisions, whether for leadership, clients, or partners. Yet, preparing these materials often consumes countless hours. Rollstack fully automates that.
We help some of the world's leading organizations—from startups to public companies like SoFi and Whirlpool—in automating their slide decks and documents. Headquartered in New York, we offer a remote-friendly workplace and are backed by Insight Partners and Y Combinator, the most successful startup incubator in the world that produced the likes of Airbnb, Twitch, Instacart, Dropbox, Reddit, Doordash, Stripe, Coinbase, etc.
Our team operates with speed and focus to deliver outsized impacts for our customers. We approach every challenge with first principles, never assuming things have to be done a certain way. We are a erse team that believes intelligence and kindness go hand in hand, welcoming iniduals from all backgrounds. Our persistence and rapid execution define us as a category leader and a future generational company.
About the Role
We’re looking for a data-driven and strategic Revenue Operations Manager to join our team and support the growth of our go-to-market engine. In this pivotal position, you will report directly to our CEO and be responsible for driving revenue by working cross-functionally across Sales, Marketing, Customer Success, and Product to drive operational efficiency, optimize the funnel, and ensure clean, consistent reporting to help the business scale effectively.
What You Will Do
* Own and optimize key GTM systems (Salesforce, HubSpot, Outreach tools, etc.)
* Develop and maintain dashboards and reporting across revenue functions* Drive forecasting accuracy and pipeline visibility for Sales and CS* Partner with Marketing to align on lead routing, attribution, and funnel performance* Manage commission tracking, territory planning, and quota setting in collaboration with Finance* Identify and implement process improvements to remove friction and increase conversion* Support the roll-out of tools, playbooks, and training to revenue teams* Conduct ad hoc analysis to support strategic decision-makingWho We Are Looking For
* 5+ years of experience in Revenue Operations, Sales Operations, or related roles
* Strong proficiency in Salesforce and related GTM tools* Analytical mindset with advanced analytical skills and proficient in SQL* Experience with reporting tools (e.g., Looker, Tableau, Metabase) is a strong plus* Excellent communication and project management skills* Comfortable working cross-functionally in a fast-paced environment* Prior experience in B2B SaaS is a bonus but not necessaryWhy Join Us
* Join a Y Combinator-backed company that’s transforming how people — from your friends and family to teams worldwide — work more efficiently.
* Collaborate with an exceptional team, including alums of companies like Amazon, Pinterest, Deel, Tesla, Nvidia, and AiFi.* Enjoy a fully remote and erse workplace.* Join a world-class product and engineering team with a product that sells itself.* Participate in bi-annual team offsites at dream destinations from your travel bucket list.* Earn a competitive pay and life-changing equity at a fast-growing, high-efficiency startup.",
fulltimejalmx / guadalajaramx / monterreymx / remote (mx)
"
☀️ About Bright:
Hey there! We’re Bright, a fintech solar energy startup on a mission to reverse climate change—starting in Mexico. As Mexico's leading rooftop solar platform, we simplify the process of solar adoption through automation, overseeing everything from financial solutions to installation. Backed by top investors like First Round Capital, Y Combinator, and Leonardo DiCaprio, we’re scaling rapidly while keeping a fun, rewarding, and purpose-driven work environment. At Bright, our values shape everything we do—check them out here and join us in making a real impact!
💼 About the position:
Join us as the Go-to-Market Growth Lead and help transform the clean energy landscape! In this role, you’ll drive sales growth and establish Bright’s footprint in the commercial and industrial (C&I) solar and battery markets by developing innovative sales strategies, building high-impact relationships, and managing complex, multi-million-dollar sales cycles. You’ll collaborate closely with sales, marketing, leadership, and technical teams to create tailored solutions, expand industry networks, and ensure seamless deal closures. Success in this role requires a results-oriented leader with strong business development skills, the ability to close high-value deals, and expertise in managing complex sales cycles.
💻 Your Responsibilities:
As the Strategic Partnerships & Growth Lead, you will drive significant sales growth and establish Bright’s footprint in the commercial and industrial (C&I) solar and battery markets. This role requires a results-oriented leader with exceptional business development skills, proven ability to close multi-million-dollar deals, and expertise in managing complex sales cycles. You will leverage your knowledge and network to achieve measurable outcomes aligned with Bright’s mission.
Your responsibilities will include:
* Driving Sales Strategy & Growth: Developing and executing sales strategies targeting C&I solar and battery projects, with a focus on achieving revenue growth. Identifying new opportunities, expanding market share, and building a robust pipeline.
* Building Strategic Relationships: Establishing, nurturing, and expanding relationships with decision-makers, influencers, and stakeholders across the energy sector. Collaborating with marketing and leadership to enhance sourcing strategies.* Leveraging Industry Knowledge (Desirable): Applying knowledge of Mexico’s energy regulations, DG regulations, net metering policies, commercial PPAs, and utility interconnection processes to enhance credibility and streamline deal closures.* Managing Sales Processes Effectively: Coordinating technical, financial, and legal aspects of deals. Collaborating with internal teams to ensure efficient, tailored solutions.* Achieving Sales Targets: Demonstrating results orientation by achieving revenue growth with minimal oversight. Utilizing CRM tools (e.g., HubSpot) to track engagement, pipeline development, and deal progress.* Innovative Go-to-Market Strategies: Leveraging your entrepreneurial mindset to create and implement growth initiatives and innovative sourcing strategies.🥇 Who you are:
* A Passionate “Builder”: You are committed to creating impactful solutions that align with our mission to bring clean solar energy to Mexico. You are not just looking for a job, but are eager to engage fully in building solutions from the ground up.
* A Results-Driven Leader: You excel at closing high-value deals, managing multi-month sales cycles, and driving revenue growth. Your strategic approach helps you achieve ambitious volume targets.* A Strategic Relationship Builder: You are well-connected with relevant stakeholders and can effectively build relationships to expand Bright’s reach. Your network may include financiers, EPCs, and key commercial clients.* An Autonomous Operator: You work independently, applying your experience from startups, consultancy, or related industries to drive deals from inception to closure.* An Entrepreneurial Go-Getter: You bring creative, data-driven solutions to tackle challenges and scale quickly. Your approach is focused on generating tangible results.* A Market Explorer (Desirable): Having knowledge of the solar or energy industry is a plus, but not required. We value your ability to learn quickly and apply your expertise to create successful strategies.🎯 Key Results (OKRs):
At Bright, we operate on the Objective Key Results System pioneered at Intel and used widely at Google and many tech companies. For this specific role, your Key Results (upon which your success will be measured) is:
* Objective: Capture 30% market share in Mexico's industrial solar sector.* Key result: Increase post-commissioning weighted average IRR of all industrial projects by 1% by Q3 end. (From 23% post-commissioning weighted average IRR of all commissioned GDMT projects by Q2 end).
* Objective: Maximize Customers' Lifetime value by ensuring customers are installed in the shortest time possible* Key result: 100% Conversion rate from Welcome Call to commissioning approved at 120-day cohort in Q3 (from 67% welcome call to comm. approved 120-day cohort conversion rate in Q2) * Key result:100% of Industrial SLAs from the Ops and CE teams delivered during Q3 (from 81% in Q2 2024).✅ Benefits
* The opportunity to learn firsthand about the distributed generation regulatory scheme in México while being a part of the fastest-growing startup in the country.
* A fun, high-caliber team that trusts you and gives you the freedom to be brilliant. * Possibility to earn equity at Bright.* Private health insurance.* Access to cost-free mental health care.* Parental leave.* Access to top-tier mentorship programs.* Remote based on Monterrey, Guadalajara, or CDMX☀️Equal Opportunity Employer:
Bright is an Equal Opportunity Employer. We celebrate ersity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
",
cafulltimelos angelesus / remote (us)
"
Moonvalley is developing cutting-edge generative AI models designed to power Superbowl-worthy commercials and award-winning cinematic experiences. Our inaugural, cutting-edge HD model, Marey, is built on exclusively licensed and owned data for professional use in Hollywood and enterprise applications.
Our team is an unprecedented convergence of talent across industries. Our elite AI scientists from DeepMind, OpenAI, and Meta, have decades of collective experience in machine learning and computational creativity. We have also established the first AI-enabled movie studio in Hollywood, filled with accomplished filmmakers and visionary creative talent. We work with the top producers, actors, and filmmakers in Hollywood as well as creative-driven global brands. So far we’ve raised over $70M from world-class investors including General Catalyst, Bessemer, Khosla Ventures & YCombinator – and we’re just getting started.
Role Summary:
We're seeking a passionate Community Lead to nurture and grow the broader AI filmmaking ecosystem, working in close partnership with teams at our Asteria studio to help push forward the cutting edge of AI filmmaking. This role will focus on sharing Asteria and Moonvalley’s expertise to elevate the entire community's capabilities across all tools and technologies, fostering open source collaboration, and building a knowledge-sharing network that advances the entire field of AI-powered creative expression.
The Community Lead will be responsible for growing our generative videography community through meetups, online forums such as Discord, live events, open source collaboration, and knowledge sharing — all while building a network of Moonvalley power users who champion our clean model and collaborative tools. Through technical workshops, community initiatives, and close collaboration with filmmakers and studios, you'll help shape an AI filmmaking future that pushes creative boundaries while respecting the work and rights of artists everywhere.
What you'll do:
*
Develop and execute a comprehensive community strategy that elevates technical capabilities across the AI filmmaking ecosystem and nurtures a passionate user base\*
Create and manage an education program including technical workshops, hands-on training sessions, and eventually certifications\*
Design and run hackathons, local and school film festivals, and technical challenges that push the boundaries of AI filmmaking and generative media\*
Establish a global ambassador program to support regional community growth wherever there is talent and passion for generative filmmaking\*
Cultivate partnerships with open source projects, educational institutions, and other clean AI companies to create collaborative community opportunities\*
Develop technical training materials in collaboration with community experts and our internal team; encourage and maintain documentation and learning resources by and for the community\*
Manage an active Discord community focused on technical knowledge sharing and collaboration\What we're looking for:
*
Track record of successful partnership building with filmmakers, content creators, educational institutions, open source organizations, and others aligned with our mission\*
Demonstrated commitment to knowledge sharing and community mobilization \*
Natural mentor and charismatic leader with ability to identify, nurture, and spotlight a erse range of talent wherever you find it\*
Experience moderating discussions & events in online forums such as Discord and Zoom\*
Experience organizing technical workshops, hackathons, film festivals, or similar large-scale IRL events\*
Experience with cutting-edge practices in AI, filmmaking, and FX yourself is a big plus\In our team, we approach our work with the dedication similar to Olympic athletes. Anticipate occasional late nights and weekends dedicated to our mission. We understand this level of commitment may not suit everyone, and we openly communicate this expectation.
If you're motivated by deeply technical problems, a seemingly never-ending uphill battle and the opportunity to build (and own) a generational technology company, we can give you what you're looking for.
All business roles at Moonvalley are hybrid positions by default, with some fully remote depending on the job scope. We meet a few times every year, usually in London, UK or North America (LA, Toronto) as a company.
If you're excited about the opportunity to work on cutting-edge AI technology and help shape the future of media and entertainment, we encourage you to apply. We look forward to hearing from you!
The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Iniduals may perform other duties as assigned, including work in other functional areas to cover absences, to equalize peak work periods, or to otherwise balance organizational work
Moonvalley AI is proud to be an equal opportunity employer. We are committed to providing accommodations. If you require accommodation, we will work with you to meet your needs.
Please be assured we'll treat any information you share with us with the utmost care, only use your information for recruitment purposes and will never sell it to other companies for marketing purposes. Please review our privacy policy and job applicant privacy policy located here for further information.
",
englandfulltimegb / us / remote (londongb; us)london
"
Our Mission
Intryc’s mission is to help organisations skyrocket customer support performance, automate manual, time-consuming quality management processes, and get valuable insights to delight their customers and accelerate their business growth with the power of AI.
About us
Behind Intryc is a squad of ex-Meta, Amazon, Revolut, Confluent, and Twitter folks who spent over 7 years leveling up customer experience for these companies. We know first hand how painfully manual, repetitive, and error-prone Support QA processes are. That’s why we built Intryc, to solve this so that customer support teams can focus on what really matters to them – their customers and business goals.
Our passion that fuels our mission at Intryc comes from our conviction that we are at an inflection point, fuelled by the rapid evolution and proliferation of GenAI and LLMs, that will fundamentally change how humans interact with the digital realm. Even though LLMs are still nascent in their adoption and far from perfect in their everyday use, we believe that we’re experiencing a turning point similar to the dawn of the internet in our every day lives. Human-LLM interactions are rapidly evolving and have the potential to provide tenfold improvements in how things are done today across various industries and functions.
Our Culture
At Intryc, we don’t hide behind fancy job titles or set up bureaucratic processes. Instead, we treat our people equally and fairly and give them full freedom and autonomy to create something awesome. We care deeply about our customers and strive to create something big that will add value to the world in each interaction. We make mistakes, we learn from them, move on, and we back everything up with data and logic. It’s all about getting stuff done and owning what we do. We’re bringing onboard exceptional talent to help us build the world’s leading Support Quality Management and Insights AI co-pilot.
Our Values
* Fired up and Get Shit Done
* Customer obsessed* Be open, transparent, and accountable* Be smart, humble, and empathetic* Be frugal* Take action if the outcome is reversibleWhat we are looking for
We are looking for an ambitious inidual with hustle and grit who is a quick study and resourceful to get to the desired outcome. You should thrive in unpredictable environments and will “run through walls” to tackle seemingly impossible challenges. You thrive in uncertainty and rejection fuels your action. Accountability and ownership are core values of your character and you always strive to perfect your craft.
As an early member of a top seed-stage startup, you’ll get exposure to top Silicon Valley investors, companies, and tech executives. You’ll be mentored directly by our CEO who has led multiple sales and customer success processes in successful companies like Confluent and Navan with global clients closing multi-million dollar deals.
The learning and growth opportunities in the role are immense. You will have the opportunity to grow into our first Account Executive and influence our Go-To-Market strategy and playbooks.
Key Responsibilities:
* Identify, research, and qualify new business opportunities through various channels (outbound calls, emails, LinkedIn, industry events).
* Generate high-quality leads, nurturing them through the initial stages of the sales funnel.* Schedule product demonstrations and meetings between prospective clients and senior sales executives.* Maintain accurate records and data hygiene in our CRM (e.g., Salesforce or HubSpot).* Collaborate closely with our team to leverage content, campaigns, and insights for enhanced prospect engagement.* Conduct preliminary discussions to understand prospective customer needs and effectively position our solutions.Qualifications:
* Bachelor’s degree or equivalent experience.
* 1-2 years of experience in sales, business development, or customer-facing roles with proven track record (SaaS industry preferred).* Excellent written and verbal communication skills.* Proven ability to quickly build relationships and trust with stakeholders.* Strong organizational skills and experience managing multiple tasks simultaneously.* Familiarity with CRM tools (Salesforce, HubSpot, etc.) and sales engagement platforms.* Driven, proactive, and eager to learn and advance within a high-growth environment.Benefits
* You’ll get to work with incredible talent in a hot and fast-growing YC start-up in the Gen AI and LLM space.
* Generous stock options.* Competitive salary.* Remote first policy with 25 days of holiday a year plus bank holidays.* Pension plan.* Private health insurance.* We’ll arm you with all of the latest tech equipment.",
cafulltimesan franciscous / remote (us)
"
About Us
At Tavus, we're building the human layer of AI. Our mission is to make human-AI interaction as natural as face-to-face interaction, enabling the human touch where it has been previously unscalable. We achieve this through pioneering research in multi-modal AI models for human perception and understanding, combined with state-of-the-art human avatar rendering and communication models. Our models power everything from text-to-video AI avatars to real-time conversational video experiences across industries like healthcare, recruiting, sales, education, and more. By enabling AI to see, hear, and communicate with human-like authenticity, we're creating the foundation for the next generation of AI employees, assistants, and companions.
We're a Series A company backed by top investors, including Sequoia, Y Combinator, and Scale VC. Join us in driving the future of human-AI interaction. Check it out for yourself 😎
The Role
We’re looking for a Support Engineer who moves fast, works efficiently, and is obsessed with building solution and unblocking customers. This isn’t your typical support role—your job isn’t just to answer tickets but to unblock builders. You’ll work with both self-serve developers and enterprise customers to help them seamlessly integrate and scale with our AI-powered APIs. With this, you’ll need to balance speed of resolution with quality of response, as we need to set our users up for success. As cheesy as it sounds, you’re debugging the future- Tavus powers the top startups and largest enterprises, and you’ll be working with them at every step.
You should have a strong engineering background, a customer-first mindset, and an ability to balance speed with precision.
While working with customers to unlock their use cases is the primary responsibility of this role, we’re also looking for someone with an interest in developer relations- someone who wants to help foster a developer community at Tavus! Our goal with this role isn't just resolution, but crafting a fantastic developer journey, which could include creating technical resources and content like sample code, and much more
You’ll be the bridge between customers and our engineering team, ensuring that issues don’t just get solved but get prevented. If you thrive on ing into technical challenges, love seeing customers ship faster, and want to play a hands-on role in shaping the developer experience at an AI startup, we’d love to chat.
Your Mission 🚀
* Be the unblocker, not just the responder – Don’t just answer tickets—eliminate roadblocks. Your goal is to keep developers moving fast and friction-free.
* Diagnose and solve fast – Debug API requests, troubleshoot production issues, and provide clear, actionable solutions for customers.* Think like the customer – Spot patterns in issues, improve docs, and work with engineering to fix problems at the root (or, just do it yourself)* Build developer resources, like sample code, etc* Optimize for zero – Aim for near-zero time to resolution. Every inefficiency is an opportunity to build a faster path forward.* Empower developers – Guide self-serve users and enterprise teams to get the most out of Tavus, from first API call to full-scale deployment. We need to teach them how to use Tavus best, both through creating resources and working 1-1* Scale yourself – Automate, document, and streamline processes so future users never hit the same roadblocks twice.* Own technical enablement – Help self-serve developers and enterprise teams understand best practices for integrating and scaling with our platform.What We’re Looking For 🔥
* Strong dev experience or the scrappiness to trick us into thinking you have strong dev experience – You can build, deploy, and debug an end-to-end application. Likely you love v0
* You’re great at handling multiple clients, projects, and issues at once without letting anything slip through the cracks.* A “customer-obsessed” mindset – You care deeply about the developer experience and take pride in solving problems fast.* Ability to translate highly technical issues into simple, clear explanations.* A scrappy, solution-driven approach – If something’s broken, you don’t just report it, you fix it (or figure out how to).* Comfortable working in JavaScript/TypeScript, Python, or similar – Comfortable with APIs, webhooks, and debugging complex technical integrations.* Bonus: Experience working with AI/ML models or video processing APIs.Benefits
When you join Tavus, you’re joining a erse and supportive team. Our work is driven by our people, and our success is shared by all. This position has a flexible work schedule, unlimited PTO, extremely competitive healthcare and gear stipends, as well as, of course, plenty of fun! At the end of the day, we want Tavus to be a place for you to learn, directly drive impact, and be with a team you love.
_To learn more about our team culture, and benefits, check out _our hiring page!
Tavus is growing fast, and we’d like you to grow with us! Are you excited to get your hands dirty and join the human-AI revolution? Drop your resume and we’ll be in touch!
We are not looking for cultural fits, we are looking for culture creators. In fact, ersity is what drives our success – it’s at the core of how we hire, communicate, and work. We are inclusive to all and combine our erse backgrounds, skill sets, and thinking to build the best experiences for our clients.
",
cainternmachine learningsan franciscous / remote (us; ca; gb)
"
Company Description
AfterQuery (backed by Y Combinator) focuses on creating niche, high-quality datasets to train AI models. We believe that AI will transform the world, but that it needs to be guided by the smartest people. Join us in advancing the future of AI applications.
Job Description
AfterQuery is seeking exceptional undergraduate and masters students for our AI/ML Research Internship program. This is not a typical internship – you'll work directly with our research team on cutting-edge AI projects focused on advanced reasoning, computer use, and agentic models. You'll have access to our network of experts and specialized datasets to support your research contributions. Successful interns will have the opportunity to co-author research papers, gain invaluable experience with frontier AI systems, and potentially present work at leading AI conferences. Students enrolled in undergraduate or masters programs in relevant fields are welcome to apply.
* Salary: $30-60/hr
* Time Commitment: 10-40 hours/week* Location: San Fransisco, CA. Remote possible for exceptional candidatesWhy Apply
* Contribute to cutting-edge AI research that pushes the boundaries of what's possible
* Co-author research papers that could be submitted to top AI conferences* Access to specialized datasets and computational resources* Develop skills that are highly sought after in both industry and academia* Massive Opportunity: We were one of the fastest growing YC companies in our batch, and we believe we can be one of the fastest growing YC companies of all time* Strong Team: Work alongside AfterQuery’s founding team, who has experience from Citadel Securities, Meta, Google, Silver Lake, and Morgan Stanley – get to work with the best :)Responsibilities
* Assist research scientists with designing and implementing experiments
* Collect, process, and analyze specialized datasets using our proprietary tools* Help develop and test new algorithms for advanced reasoning and agentic models* Contribute to research papers documenting findings and methodologies* Participate in regular research discussions and present your findings to the team* Collaborate with other interns and researchers on interdisciplinary projectsPreferred Qualifications
* Experience contributing to research projects in AI, ML, or related fields
* Familiarity with large language models and reinforcement learning* Knowledge of natural language processing or multi-modal systems* Previous research experience or publications* Excellent communication skills and ability to explain complex concepts clearly* Experience with data visualization and analysis tools",
"
Qventus is leading the transformation of healthcare operations. We enable hospitals to focus on what matters most: patient care. Our innovative solutions harness the power of machine learning, generative AI, and behavioral science to deliver exceptional outcomes and empower care teams to anticipate and resolve issues before they arise.
Our success in rapid scale across the globe is backed by some of the world's leading investors. At Qventus, you will have the opportunity to work with an exceptional, mission-driven team across the globe, and the ability to directly impact the lives of patients. We’re inspired to work with healthcare leaders on our founding vision and unlock world-class medicine through world-class operations.
As a Solutions Architect of Conversational AI & Prompt Engineering, you will lead the technical design, development, and optimization of AI-driven conversational agents, as well as contribute to broader prompt engineering across other use cases. This role requires expertise in designing robust conversational flows, implementing intent recognition systems, and structuring chatbot logic into modular and reusable components. The ideal candidate will collaborate with cross-functional teams, including data scientists, software engineers, and product managers, to create and maintain state-of-the-art conversational AI systems, ensuring high-quality, scalable, and intelligent chatbot experiences.
Key Responsibilities
1. Conversational Logic & Prototypes
*
Design and implement AI conversational flow logic, considering potential disruptions, multiple conversation turns, and alternate conversation paths to ensure interactions are effective and meet user and business goals.\*
Create and manage dialogue state, entity extraction, and intent recognition models.\*
Build a scalable and reusable chatbot logic system using a modular design approach\2. Technical Implementation & Development
*
Familiarity with conversation modeling techniques, including state machines, decision trees, and graph-based models.\*
Experience with LLM-based conversational AI, such as GPT, Claude, Gemini, and LLaMA\*
Ability to use frameworks like Dialogflow, Rasa, Amazon Lex, Langchain, and others to implement conversational AI solutions.\*
Integrate chatbots with databases, CRM systems, and enterprise APIs by collaborating with backend developers.\*
Enhance chatbot capabilities by writing custom scripts, API calls, and system integrations.\*
Develop and optimize intent classification models, slot-filling mechanisms, and context management strategies.\3. Testing, Optimization, & Maintenance
*
Improve chatbot intent recognition and response generation through continuous training and tuning.\*
Optimize accuracy by analyzing user interactions, intent mismatches, and conversational breakdowns.\*
Develop and execute unit tests, regression tests, and A/B tests to improve chatbot performance.\*
Implement real-time monitoring, logging, and analytics to track performance and user satisfaction.\4. Collaboration & Documentation
*
Collaborate with product teams to ensure chatbot functionalities align with business goals.\*
Work with software developers and data scientists to refine language models.\*
Document conversational logic, decision trees, and workflow diagrams for scalability and maintenance.\It’s a plus if you have
*
Experience with conversational AI voice systems\*
Strong understanding of vector databases, embeddings, and retrieval-based chatbot models.\*
Hands-on experience with embeddings, vector search, and RAG (Retrieval Augmented Generation).\*
Understanding of knowledge graphs and their application in chatbot workflows.\*
Experience using machine learning techniques for intent recognition and dialogue management.\*
Previous work with chatbot solutions in healthcare.\The salary range for this role is $120,000 to $200,000. Qventus salary bands represent market data across different geographies. We consider several factors when determining compensation, including location, skills and qualifications, and prior relevant experience. Salary is just one component of Qventus’ total package. Some of our key benefits and perks* include but are not limited to: Open Paid Time Off, paid parental leave, professional development, wellness, and technology stipends, generous employee referral bonus, and employee stock option awards.
We believe that ersity, equity, inclusion, and belonging are fundamental to improving healthcare and society, and that’s why we’re building a company that leads the way. We hold ourselves accountable to using fair hiring processes that mitigate the negative impacts of unconscious bias. We also work to ensure that people from underrepresented groups play meaningful roles on both sides of the interview table. We are an equal opportunity employer and give all qualified applicants consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Candidate information will be treated in accordance with our candidate privacy notice which can be found here:https://qventus.com/ccpa-privacy-notice/
Employment is contingent upon the satisfactory completion of our pre-employment background investigation and drug test.
*Benefits and perks are subject to plan documents and may change at the company's discretion.
",
cafulltimemountain viewrecruiting leadus / remote (us)
"
About Sully.ai
Sully.ai is transforming the healthcare industry with advanced artificial intelligence solutions. Our mission is “One Human, One Doctor”, we empower healthcare professionals by enhancing decision-making, streamlining operations, and improving patient outcomes through powerful yet user-friendly AI tools.
* Work to _save lives._* We're growing very fast.
* Customers love the product.* Our team is small and talent-dense* Impactful mission: “One Human, One Doctor”The Role:
We’re looking for a Tech Recruiting Lead to spearhead engineering hiring, including key executive roles, and build a high-performance team that drives our revenue and go-to-market strategies. You’ll own the end-to-end recruiting process, from sourcing to closing, and work closely with leadership to deliver exceptional talent.
What You’ll Do:
* Own Full-Cycle Recruiting: Source, engage, and close top 1–10% talent for Engineering and Technical roles.
* Executive Hiring Experience: Partner with leadership to hire key executives, including Head of Engineering, Head of QA, VP of Product Design and more.* Build Talent Pipelines: Develop proactive sourcing strategies to identify exceptional passive talent.* Collaborate with Leadership:** Act as a trusted advisor to hiring managers and founders, shaping the talent strategy for engineering growth.* Drive Operational Excellence: Optimize hiring processes, tools, and systems to ensure scalability and efficiency.* Sell the Vision: Articulate Sully.ai’s mission and opportunity to candidates in a competitive talent market.* Champion Culture: Source and hire talent aligned with Sully.ai’s values of innovation, ownership, and impact.Who You Are:
* Experienced Recruiter (5+ Years): Proven track record of hiring top-tier engineering talent at early-stage startups.
* Executive Search Expertise: Deep experience hiring VP and C-suite leaders in engineering, product and design roles.* Startup Ready: Comfortable working in fast-paced, ambiguous environments and scaling from seed to Series B.* Talent Strategist:** Ability to develop and execute recruiting strategies aligned with business goals.* Network Builder: Strong personal network of engineering professionals, particularly in SaaS and AI-driven industries.* Proactive & Data-Driven: Uses metrics and insights to improve sourcing strategies and hiring decisions.* Storyteller & Closer: Exceptional ability to pitch the company’s vision and close top candidates.* Mission-Driven: Passionate about AI and transforming healthcare, even without a direct healthcare background.Nice-to-Have Skills:
* Experience recruiting for AI/tech-driven companies.
* Background in building and scaling high performance engineering teams.* Familiarity with ATS tools like Greenhouse* Previous roles in recruiting agencies or executive search firms focused on engineering hiring.Values:
* Impactful: We exist to save lives; Focus on the user and all else will follow.
* Champions Team: Greatness and comfort rarely coexist; Work smart, long, hard.* Integrity: Don’t be evil; Do the right thing even when no one is watching.* Impatient: Speed is our currency; Move fast to arrive early.* Innovators: Improve 1% better everyday = 37X better after one year.",
cafulltimemountain viewrecruiterus / remote (us)
"
About Sully.ai
Sully.ai is transforming the healthcare industry with advanced artificial intelligence solutions. Our mission is “One Human, One Doctor”, we empower healthcare professionals by enhancing decision-making, streamlining operations, and improving patient outcomes through powerful yet user-friendly AI tools.
* Work to _save lives._* We're growing very fast.
* Customers love the product.* Our team is small and talent-dense* Impactful mission: “One Human, One Doctor”The Role:
We’re looking for a Senior Tech Recruiter to spearhead engineering hiring, including key executive roles, and build a high-performance team that drives our revenue and go-to-market strategies. You’ll own the end-to-end recruiting process, from sourcing to closing, and work closely with leadership to deliver exceptional talent.
What You’ll Do:
* Own Full-Cycle Recruiting: Source, engage, and close top 1–10% talent for Engineering and Technical roles.
* Executive Hiring Experience: Partner with leadership to hire key executives, including Head of Engineering, Head of QA, Head of Integrations and more.* Build Talent Pipelines: Develop proactive sourcing strategies to identify exceptional passive talent.* Collaborate with Leadership:** Act as a trusted advisor to hiring managers and founders, shaping the talent strategy for engineering growth.* Drive Operational Excellence: Optimize hiring processes, tools, and systems to ensure scalability and efficiency.* Sell the Vision: Articulate Sully.ai’s mission and opportunity to candidates in a competitive talent market.* Champion Culture: Source and hire talent aligned with Sully.ai’s values of innovation, ownership, and impact.Who You Are:
* Experienced Recruiter (5+ Years): Proven track record of hiring top-tier engineering talent at early-stage startups.
* Executive Search Expertise: Deep experience hiring VP and C-suite leaders in engineering, product and design roles.* Startup Ready: Comfortable working in fast-paced, ambiguous environments and scaling from seed to Series B.* Talent Strategist:** Ability to develop and execute recruiting strategies aligned with business goals.* Network Builder: Strong personal network of engineering professionals, particularly in SaaS and AI-driven industries.* Proactive & Data-Driven: Uses metrics and insights to improve sourcing strategies and hiring decisions.* Storyteller & Closer: Exceptional ability to pitch the company’s vision and close top candidates.* Mission-Driven: Passionate about AI and transforming healthcare, even without a direct healthcare background.Nice-to-Have Skills:
* Experience recruiting for AI/tech-driven companies.
* Background in building and scaling high performance engineering teams.* Familiarity with ATS tools like Greenhouse* Previous roles in recruiting agencies or executive search firms focused on engineering hiring.Values:
* Impactful: We exist to save lives; Focus on the user and all else will follow.
* Champions Team: Greatness and comfort rarely coexist; Work smart, long, hard.* Integrity: Don’t be evil; Do the right thing even when no one is watching.* Impatient: Speed is our currency; Move fast to arrive early.* Innovators: Improve 1% better everyday = 37X better after one year.",
fulltimeseattleus / remote (us)wa
"
Role Overview
As an Implementation Specialist, you’ll play a critical role in ensuring our customers have a smooth, successful onboarding experience. You'll act as the bridge between our engineering team and our customers —managing the setup, configuration, and launch of our product(s).
Responsibilities
* Lead the end-to-end implementation process for new customers, from kickoff to go-live
* Gather and analyze client requirements to tailor our platform to their workflows* Configure customer environments, dashboards, and integrations based on best practices* Develop clear project plans, timelines, and milestones, and communicate progress to internal and external stakeholders* Conduct training sessions and knowledge transfer for client teams* Troubleshoot and resolve technical and operational issues during onboarding* Continuously document and refine implementation playbooks, templates, and checklists* Serve as a trusted advisor to clients, ensuring a positive onboarding experience and smooth handoff* Moonlight as our support team, answering tickets and helping the Customer Success team ensure continued care post go-liveQualifications
* 2-4 years experience in an Implementation, Onboarding, Solutions Consultant, or similar customer-facing role (SaaS experience preferred)
* Strong project management skills and ability to juggle multiple customer projects* Excellent communication and interpersonal skills* Technical aptitude—comfortable learning software platforms and understanding complex business logic* Analytical mindset and problem-solving ability* Experience working cross-functionally with technical and non-technical teams* Familiarity with tools such as Google Sheets, project management platforms (Asana, Monday, Jira, etc.), and CRM systems* Bonus: Exposure to Azure, call handling equipment, and experience in public safety / 9-1-1",
fulltimeus remote / remote (us)
"
🔥 Coming hot off the heels of a Series A led by General Catalyst and nearing profitability, we're hiring a Head of Finance to join our team and drive operational excellence as we scale.
About Finni Health
Finni Health is revolutionizing how ABA clinics operate, helping providers grow their businesses while delivering the best possible care to patients. Our rapid growth means we're looking for a finance leader who can navigate complex financial landscapes, optimize operations, and implement data-driven strategies to support our ambitious goals.
About the Role
As the Head of Finance , you’ll be responsible for financial strategy, operations, and execution. You will drive efficiency, align cross-functional teams, and ensure our financial systems and processes empower the organization to scale effectively. This role requires someone who thrives in a fast-paced, high-growth environment and can balance strategic vision with hands-on execution.
Responsibilities
* Lead all aspects of financial planning, budgeting, forecasting, and reporting.
* Lead all aspects of accounts receivable tracking.* Manage a budget vs. actual report for quarterly board meetings.* Build strong relationships with investors, lenders, and key financial partners.* Collaborate with internal teams (engineering, product, operations) and external stakeholders (tax equity partners, consultants, legal advisors).* Drive financial discipline and accountability across the organization, ensuring scalability and efficiency.* Support post-financial closing activities and other corporate finance functions as needed.Qualifications
* 6+ years of relevant finance experience , preferably in high-growth startups, healthcare, or SaaS.
* Strong commercial skills with the ability to identify value and risk drivers in transactions.* Experience leading and managing teams in a fast-moving, results-driven environment.* Proven ability to work cross-functionally and influence stakeholders at all levels.* Highly motivated, detail-oriented, and able to prioritize multiple projects under tight deadlines.* Strong analytical and problem-solving skills with a strategic mindset.* Ability to cultivate and maintain a strong network of professional relationships across the industry.Compensation & Benefits
* Salary Range: $150,000 - $210,000 USD.
* Comprehensive Benefits Package: Medical, dental, vision, short- and long-term disability, paid time off, and holidays.* Retirement Plan: 401(k).* Career Growth: Opportunity to shape and lead the financial strategy of a fast-scaling healthcare company.Why Join Finni Health?
* Make an Impact: Play a critical role in shaping a high-growth company's financial infrastructure that is changing how care is delivered.
* Fast-Paced Growth: Work in an exciting, rapidly expanding environment where you can see the direct results of your work.* Top-Tier Investors: Join a company backed by General Catalyst and others.* Collaborative Culture: Work alongside passionate, driven iniduals dedicated to improving healthcare operations.If you’re ready to take on a high-impact finance leadership role in a company that’s reshaping the healthcare industry, we’d love to hear from you! Apply now and help us build the future of Finni Health.
",
au / nz / remote (au; nz)fulltime
"
The Role:
Lovers of fitness and advocates for wellness businesses wanted! Our customer experience team supports our partners with using our product and helping them to grow their wellness businesses. We also represents the voice of our partners internally. If you love building relationships, making people smile, and increasing access to wellness around the world, we want to meet you! Fitness & wellness providers already using Arketa is a Bonus 💃🏻
Note: We are looking for a shift for candidates in Australia or candidates that are available to work in that timezone below:
Shifts require:
Sunday - Thursday:
* 7pm EST - 3:30am EST / 9am - 5:30pm AEST
Tuesday - Saturday:
* 7pm EST - 3:30am EST / 9am - 5:30pm AEST
What You’ll Do:
* Support our Partners (customers) by answering their questions with speedy, friendly responses via chat or email
* Go above and beyond in creating a magical experience for our customers by hopping on a Zoom call to walk through their inquiries* Guide new Partners once they have finished onboarding and help with migrations* Troubleshooting and problem solving quickly to deliver fast responses* Turn grumpy folks into our biggest fans using empathy, transparency, and de-escalation* Become an expert on all things Arketa by learning new tools and keeping our customers educated* Always advocating for our Partners while also advocating for Arketa* Report on insights + industry feedback from customers to improve product featuresWhat We’re Looking For:
* You love meeting and helping new people, kindness comes easily to you, and you have a great attitude!
* You have worked behind the desk of a wellness business (i.e. a yoga, pilates, bootcamp studio or something similar), using industry software like MBO, Arketa, or an equivalent* You have previous experience in a role requiring impeccable written communications across social and email* Have great judgment and can problem solve on your feet, always keeping the customer experience in mind* Ability to identify opportunities for process improvement that contributes to a first-class customer experience* Can explain complex issues clearly* Great at multi-tasking. Able to manage numerous requests and time demands concurrently, while achieving goals* Team player - we're in this together. You will play an integral part of helping our team and work hard to help achieve goals* Organized, self-sufficient and a go-getter. Able to go above and beyond what is expected of you* Four-year post-secondary education/Bachelor's degree (preferred)* Experience with Intercom, Slack, Notion and Google Suite a big plus. If not, the ability to learn new tech fast will be very important* 1-2 years experience in a Customer Support, Communications/PR, or social-oriented roleWhat We Offer:
* Competitive Salary, Stock Options, and Performance-based Bonuses
* Comprehensive Medical, Vision and Dental Insurance * Unlimited PTO * Annual Company Offsites* Wellness Reimbursement * Catered Lunches/Snacks* Ownership and Opportunity for AdvancementFor this role, the estimated annual base salary range is $45,000–$50,000, depending on experience and qualifications. In addition to base pay, we offer equity and performance-based bonuses as part of our total compensation package. We believe in compensating fairly and transparently, and we’re happy to provide more detail during the interview process.
Arketa is an equal opportunity employer and is committed to ersity in its workforce. We actively encourage applications from all qualified iniduals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. We believe that a erse and inclusive workplace fosters innovation and creativity, and we welcome candidates who share our values of respect, collaboration, and excellence.
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Infisical helps developers and organizations securely manage over 1.5 Billion secrets each month including application configuration, database credentials, certificates, and more.
Our customers range from some of the fastest-growing startups to largest public enterprises (e.g., Hugging Face, LG, Lucid). We have a clear buyer persona and a large target market. We are well funded and backed by great investors, including Y Combinator, Elad Gil and Google.
As an Enterprise Account Executive, you’ll be responsible for growing the customer base and closing net-new logos for Infisical’s secrets management platform. We are building the #1 open-source security infrastructure stack, and you will play a defining role in growing it!
About this Role
You will be working closely with our CEO and the rest of the team on:
* Understanding and demonstrating our products to prospects.
* Developing, managing, and closing business within accounts in our enterprise accounts segment.* Driving the sales cycle from prospect to close and ensuring adoption and consumption of our products.* Collaborating with the engineering team to define customer requirements and communicate timelines.* Identifying current customers with upsell and cross-sell opportunities.* Using innovative sales tools to map, prospect, follow and close your accounts.Overall, you’re going to be one of the defining pieces of our team as we scale to thousands of customers over the next 18 months.
About You
This job will require you to have the following pivotal skills:
* Experience selling software to a technical audience (bonus: knowledge and experience with open source, security, and/or infrastructure sales)
* Demonstrated experience in scaling sales operations from the ground up, including setting up sales processes, CRM systems, and building a sales team.* Strong executive presence, credibility, and ability craft compelling cases for change.* Based in (or willing to relocate to) San Francisco.How You Will Grow
With this role, you play the defining role in:
* Scaling Infisical to 1,000s of customers over the next 18 months.
* Having an opportunity to work with a wide range of companies – from modern AI startups to Fortune 10 companies. * Defining Infisical’s sales strategy for various geographies, industries, and customer segments.* Directly participating in setting Infisical’s product roadmap by gathering customer feedback and insights.Team, Values & Benefits
Our team brings experience from companies like Figma, AWS, and Red Hat. We operate primarily as a remote team but maintain a strong presence in San Francisco, where we have an office. We also get together in person throughout the year for off-sites, conferences, and team gatherings.
At Infisical, we’re proud to offer:
* Competitive compensation, including both salary and equity options
* Unlimited paid time off* Free lunch stipend* Offsites + team gatherings (last offsite in Tokyo)* Health, Dental, & Vision plans* Generous equipment, software, & work setup stipendJoin us on a mission to make security easier for all developers — starting with secrets management.
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Poll Everywhere is on the lookout for a Senior Technical Support Specialist to join the Customer Support team. We are searching for a teammate who approaches technical problems with natural curiosity, possesses strong technical acumen, and embraces a growth mindset. This role is great for those who thrive on troubleshooting complex technical issues and can explain technical terms in a way that resonates with customers. Your main responsibility will involve assisting customers from F1000 companies and R1 Universities via email and inbound phone calls while collaborating with internal teams to tackle identified bugs. If you're passionate about providing excellent support, we want to hear from you!
Our users tend to be leaders in their organizations and they reach out for help because they are preparing for a presentation that just can't go wrong. Sometimes they're nervous, and sometimes they're on a deadline. We're driven to honor this trust. Through inbound customer calls, emails, and occasional screen shares, our team empowers users to deliver interactive presentations that are engaging and inclusive. You will need to demonstrate a high level of technical proficiency and take ownership of end-to-end customer-facing issues, including advanced troubleshooting and root cause identification across various operating systems and product integrations. We anticipate that you will become highly knowledgeable about our product and capable of distinguishing between bugs and intended functionality while assisting customers. Your responsibilities will involve replicating reported bugs and coordinating with product, engineering, or QA teams to address them. Subsequently, you will communicate findings to customers to ensure clarity and resolution. Given the complexity and technical nature of our product, all members of our Customer Support Team hold senior positions.
Poll Everywhere is a 60+ person growing B2B SaaS company on a mission to make presentations more inclusive. Our product is used in upwards of 17 billion meetings per year in F1000 and R1 Universities. We proudly believe our product changes those organizations and classrooms through the inclusion of more voices. Our platform enables presenters to create interactive questions, word clouds, discussions, and competitions that their audience can respond to using any device. Founded in 2008, we now support millions of users worldwide from educational institutions to household companies such as Google, AT&T, and Target.
Key Performance Objectives
* Lead with empathy in all customer support interactions, fostering positive relationships, and enhancing customer satisfaction.
* Seamlessly switch and multi-task between email queues, phone inquiries, and the occasional chat ensuring timely and accurate resolutions that enhance customer satisfaction and operational efficiency.* Demonstrate critical thinking and problem-solving skills by analyzing technical issues, identifying root causes, and delivering effective resolutions when diagnosing and resolving customer issues.* Work independently with good decision-making skills as the role will require some stand-alone work time.* Effectively prioritize and manage workload by determining the most important tasks, responding to emails, calls, and chats, troubleshooting reported issues, referencing documentation, and searching customer and admin account information while knowing when to escalate for prompt resolution.Daily & Monthly responsibilities
* Take charge of customer issues from start to finish and maintain a positive CSAT score.
* Maintain your Zendesk ticket queue. Work continuously to document the details of each interaction in Zendesk to easily research customer issues.* Work continuously to document the details of each interaction in Zendesk to easily research customer issues and identify possible trends for product improvements.* Work with both new and existing customers to resolve product and billing-related questions.* Create resolutions for customers with a blend of patience, wit, and crystal-clear communication. You'll directly support customers via email tickets, incoming calls (which may require context switching), and the occasional chat.* Work closely with Engineering and QA to troubleshoot, reproduce, and escalate product-related bugs proactively. Follow debugging procedures to diagnose technical issues in web, mobile, and desktop apps.* Assist Customer Success Managers (CSMs) with technical emails from customers that require support troubleshooting.* Communicate effectively, both written and verbally, to ensure smooth resolution of customer issues.* Work collaboratively with other technical support specialists to resolve customer questions and issues.* Ability to travel within the U.S. to support customers on-site for conferences. Typically there are 2-3 events per year.Skills you need to be successful in the role
* 2-3 years of experience in a client-facing software support role (preferably SaaS) with an understanding of customer service, inbound customer calls, technical issue resolution, and support best practices.
* You have a working knowledge of Windows and macOS platforms to resolve complex issues. You're proficient in installing and troubleshooting software on these platforms.* You have experience communicating and problem-solving with other departments such as engineering, QA, design, sales, customer success, and marketing.* You take initiative and are energized even when a clear path isn't laid out for you.* You have a collaborative mindset and view feedback as a 2-way street. You're open to communicating needs that will set you up for success with your team and manager.* Experience working in a remote environment with a distributed team spread across several time zones.Nice to have's
* Proficiency with Zendesk, Slack, Asana, Notion, or other comparable online support and collaboration tools.
* Experience using Poll Everywhere* Experience working with Learning Management Systems (LMS)Our users come from all kinds of communities, and so do PollEvians. We want to work with great people from a wide variety of backgrounds who put a lot of care and pride into their work. We're committed to providing you with opportunities to learn, and we’re looking to hire people with good judgment.
If you don’t meet 100% of the above qualifications or check off all the boxes, you should still seriously consider applying. An important part of our interview process is understanding why this position and our mission particularly resonated with you.
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cafull stackfulltimesan franciscous / remote (us)
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About Stamp
Stamp is the first AI Native email client.
Every day, 4 billion people check their emails, spending 6+ hours in their inboxes. The number of emails we receive is increasing every year, and yet we’re stuck using the same workflows we did 20 years ago.
That’s why we built Stamp — it doesn’t just optimize your workflows, it automates them entirely. With Stamp, every single email you receive is automatically prioritized and filtered. Replies are automatically generated in your voice, with your context. And complex workflows are completed in seconds with Stamp Agent.
If you’re excited to build the 1000x version of a product already used by billions, we’d love to hear from you.
About the Role
As a founding engineer, you’ll be in the driver’s seat for core technical decisions regarding our ML pipelines, server architecture, and even end-user UX, all while exercising more agency and product ownership than you’d have anywhere else.
You’ll have the opportunity to wear many hats — performance engineer, research engineer, and cloud architect, to name a few — while working frontier problems such as imitation learning and agency.
Ideally, you’re:
1. A builder: You’ve built complex projects end-to-end in the past and have tackled difficult engineering tasks head on
2. Relentless: Our sole focus is delivering the best user experience possible. We stop at nothing to make this happen.3. Creative: You embrace the scrappiness at the heart of every product and aren’t afraid to search for solutions to difficult engineering problems that are off the beaten pathAbout the Team
Archit (CEO & Founder) previously worked as a Software Engineer at Stripe, where he saved the company $1,000,000+ yearly by optimizing database storage. He also previously worked on Autonomous Vehicles at Apple and Robotic Surgery at Johnson & Johnson Robotics. Before that, he graduated from Cornell at age 20, where he led a team of 50 students building mobile apps with 10,000+ daily users. While still in high school, he built a PPE price tracker that scaled to 50,000 users during the height of the pandemic.
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fulltime
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Who we are
At R2, we believe that small and medium businesses are the productive engine of society. Small and medium businesses (SMBs) make up over 90% of companies in Latin America, yet they face a trillion-dollar credit gap. Our mission is to unlock SMBs’ potential by providing financial solutions that are tailored to their needs. We are reimagining the financial infrastructure of Latin America - where SMBs financial needs are satisfied without ever having to go to a bank.
R2 enables platforms in Latin America to embed financial services that SMBs can then leverage (starting with revenue-based financing and buy now pay later for business customers). We are a tight knit team coming from organizations such as Google, Amazon, Nubank, Uber, McKinsey & Co., Mercado Libre, Globant, J.P. Morgan, Clip, and Ualá. We are backed by world-class investors such as Gradient Ventures (Google’s AI-focused fund), General Catalyst, Y Combinator, Femsa Ventures, PayU, among others.
As a Senior Technical Program Manager (TPM) lead mission-critical initiatives across R2. This role focuses on designing, implementing, and optimizing complex workflows that power R2’s financial infrastructure. The TPM will prioritize and unblock key data engineering workflows, drive cross-functional system design, establish KPIs to measure progress and communicate progress on technical plans across internal stakeholders.
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Key Responsibilities*** Making data available across all of R2: Own, ensuring everyone is set up to use and actually leverages data across the company via queries, dashboards, and alerts.
* Managing Data Priorities & Dependency Management: manage week-to-week prioritization of data engineering and data science teams by identifying critical data dependencies, removing technical roadblocks, and ensuring efficient execution of workflows and OKRs.* System Implementation (e.g. ERP): Lead the deployment and integration of scalable systems to automate key processes (e.g. ERP -> financial workflows and reporting).* Processing Automation (e.g. Real-Time Payment Systems): Enhance and automate FinOps processes for seamless, automated transaction processing.* Integration & Offer Generation Optimization: Improve cross-functional workflows when integrating new partners, including QA implementation of our underwriting system and Risk analyses, while managing global timelines (such as generating loan offers across our partners) in light of integration changes* Technical Measurement & KPI Tracking: Define and measure technical success metrics, providing clear reporting on project progress, system performance, and business impact.Required Qualifications
* 5+ years of experience in technical program management, focusing on data-intensive products/programs and systems architecture in fintech, SaaS, or large-scale technology platforms.
* Expertise in data pipeline orchestration tools (e.g., Apache Airflow, Prefect, Dagster) and cloud-based data infrastructures (AWS, GCP, or Azure).* Strong understanding of event-driven architectures, real-time processing, and financial data automation.* Fluency in SQL, Python, or other scripting languages to query and optimize data workflows.* Ability to translate and execute complex technical solutions into clear roadmaps for business and engineering stakeholders.* Strong problem-solving and debugging skills in large-scale, data-intensive environments.* Track record of working with data teams on SCRUM, prioritization, integration, and scaling infrastructure.Preferred Qualifications
* Background in fintech payments, ledger systems, or high-frequency data workflows.
* Familiarity with multi-country payment automation and banking integrations.* Expertise in financial data reconciliation and payment risk management processes.If you are passionate about data orchestration, technical program execution, and scaling complex financial infrastructure, we’d love to hear from you!
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cafulltimeproduct designsan franciscous / remote
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We’re looking for a quick and scrappy designer/hacker.
We are not looking for someone to agonize over wireframes and personas for weeks on end. Design at Anara is lightning fast. We typically take large features from idea to high-fidelity design in days, not weeks or months.
What you’ll be doing:
* Talk to users, translate these conversations into features, improvements and fixes, repeat.
* Own all aspects of web, socials, brand and product design.* Lead end-to-end product design projects and work closely with engineers to ensure high-quality implementation.* Optimize existing flows to move metrics in the direction we want them to move, e.g. tweaking onboarding flows to increase conversion, or redesigning cancel flows to reduce churn.You’re likely a good fit if you:
* Live and breathe pixels with excellent taste for well-crafted interaction design and UI details.
* Are excited by the idea of quantifiably measuring the impact of your design work - e.g. how new features affected user retention.* Have worked in a high-growth, fast-paced environment (ideally another startup) and can drive things forward with relatively little oversight.We’re based in San Francisco but have members of the team in Europe too. We offer premium healthcare (medical, dental, etc.), flexible working hours and office space with a beautiful view of the SF marina and Golden Gate bridge.
To apply, reach out with a couple of sentences about you, links to your previous work and what you want to do for us starting next week.
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fulltimerecruiterremote / remote (us)
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Pulley's mission is to make it easier for anyone to start a company. We believe that more startups should exist and that founder-led companies are more successful in the long term. With Pulley’s cap table management tools, companies can better understand and optimize their equity for the long term. Starting a company is hard enough. Managing equity shouldn’t be.
We’re a high-performing team looking for passionate, execution-focused, self-starters to help us build equity management tools for founders. Pulley is growing quickly with over 4000 customers including unicorns like Clubhouse, Birdies, and Coda - all within our first year of product launch. Our trajectory is fueled by top investors like Founder's Fund, Stripe, General Catalyst, Caffeinated Capital, 8vc, Elad Gil, among other great angels. All of our growth has been organic, and we’re growing the team to meet the demand.
We're looking for a Technical Recruiter to join us as we scale across Product, Engineering, and GTM teams!
🛠 Responsibilities
* Use platforms such as LinkedIn Recruiter to source hard-to-reach technical candidates.
* Write engaging messages that highlight Pulley’s opportunity and culture.* Collaborate closely with Hiring Managers throughout the candidate journey.* Conduct screening interviews with candidates and record detailed summaries of your conversations for hiring managers.* Serve as the company’s cultural gatekeeper and ensure the preservation of Pulley's core values.* Track and maintain a real time record of candidate pipelines for each role.* Provide reports on top-of-the-funnel metrics; including outreach performance, response rates, and pass-through rates.🙌 Qualifications & Fit
* 3+ years of recruiting experience - particularly technical roles
* Experience in full-cycle recruiting / sourcing & recruiting passive candidates* Strong knowledge of Boolean, x-ray searches and additional sourcing software/tools* Experience managing and prioritizing multiple searches* Experience conducting initial calls and statuses with Hiring Managers* Experienced and excited to be working directly with all levels of our Product and Engineering Orgs💚 Benefits
We are a remote-first team with an office in San Francisco. We do a team offsite to meet in person.
US-Based Benefits:
* Health insurance
* Unlimited PTO* 401(k) Match✨ ** Our Culture**
TL&DR - Pulley is a unique fit, tailored for those who align with our values and culture. Discover the engaging culture of Pulley. We are looking for people who are excited about building a great company, not just working in a high-growth startup. In addition to function-specific skills, here are some traits that enable our team members to thrive:
* First Principles Thinking. We believe in breaking down problems into their most basic parts. We don’t reject ideas because they haven’t worked before. We understand “why did certain things work?” and apply it to our situation.
* Ship It & Iterate. Shipping is the starting line for learning. Ship something, talk to users, get feedback, and iterate. We focus on the inputs, on what we can control, not the outcomes. We take our best bets, and don’t fixate on the finish line.* Boldly Honest & Aggressively Considerate. Being boldly honest means we push one another to act from first principles, set and hit goals, and ruthlessly prioritize. Being aggressively considerate means we care about each other as humans to win as a team. We speak up and embrace feedback.* Default Yes. We believe that something is possible unless proven otherwise. Hard problems are often solved by people who didn’t know it was impossible.We’re also inspired by the culture work done at other companies and plan to develop our own playbook here too. One of the concepts that resonate most with us is the importance of stunning colleagues. If you like the sound of our environment and you’re passionate about joining a team like the one we’ve described, we'd love to talk!
Compensation: $90-145k
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Updated 11 months ago
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