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Title: Data Analyst

Location: Remote

ALL SOURCEGRAPH ROLES ARE FULLY REMOTE

Who we are

Our mission at Sourcegraph is to make it so that everyone can code, not just ~0.1% of the population. Our code graph powers Cody, the most powerful and accurate AI coding assistant, as well as our Code Search product, which helps devs explore their entire codebase and make large-scale migrations and security fixes. We’re building software that builds software, and in doing so we’re making devs more productive and preparing for a world where a lot more code gets written.

It’s an exciting time to join Sourcegraph. AI has taken over the world, and we’ve spent the last 10 years building infrastructure that’s integral to making AI generated code more powerful and accurate. Our customers include 4/5 FAANG companies, 4 of the top 10 banks, government organizations, Uber, Plaid, and many other companies building the software that pushes the world forward. We’ve raised $225M at a $2.625B valuation from Andreessen Horowitz, Sequoia, Redpoint, Craft and others. We’re making ambitious bets on our future and we’re looking to hire exceptional people to join our team as we make Sourcegraph one of the biggest and most influential companies in the world.

Working hours

Given that we are an all-remote company and hire almost anywhere in the world, we don’t have a location requirement for this role. However, your working hours must overlap with 9am – 6pm EST for at least 20 hours/week.

Why this job is exciting

We’re looking for a Data Analyst to help grow our values-driven, all-remote team. In this role, you will have the opportunity to make an impact on the direction of our business at a critical moment both for us, and for the industry. The demand for data and analytics at Sourcegraph is growing rapidly, and you will help our team level-up by scaling our tools, technology, and processes to meet the need.

Your analysis will be used by nearly every team at the company – including executive-level decision-makers – to make mission critical decisions and answer our company’s most important questions. This could involve work like:

• Analyzing user retention to understand why some users come back, but others don’t
• Completing an analysis dropoff in our signup funnel, with the goal of getting more users to try our product
• Providing our marketing stakeholders with an analysis of inbound traffic from marketing campaigns to determine which sources offer the best ROI

There’s a wide variety of work to be done, and there will be room for you to choose projects that interest you, and make decisions about where your contributions will be the most impactful. We strive to make Sourcegraph the best company where exceptionally talented people can thrive. If you join us, we know you’ll make a big impact! Here’s what we’re thinking:.

Within one month, you will

• Become familiar with our product and value propositions by completing demos, shadowing team members, attending training sessions, and exploring our data
• Onboard onto our current company metrics and reporting, team priorities, and data infrastructure
• Get to know members of the Data & Analytics and Operations teams, as well as the other members of teams you will be supporting (such as Product, Marketing, Sales, Technical Success, )
• Complete an onboarding project that reinforces your learnings from the first month (e.g. work with the product teams to understand usage around a particular feature )

Within three months, you will

• Take on projects that support our key stakeholders across the business in making great, informed decisions
• Monitor our company’s key performance indicators, and proactively investigate and communicate changes
• Answer ad hoc data questions and requests from teams across the company

Within six months, you will

• Build and maintain data pipelines, dashboards, and reporting for various teams to help them understand progress towards key metrics and goals
• Proactively offer analysis and recommendations to other teams, based on your familiarity with our data and with our company’s key priorities
• Help improve our data enablement efforts to make it easier for everyone to effectively use our data tools

Within one year, you will

• Become a go-to expert on our analytics stack – writing efficient data transformations, analyzing and visualizing many different types of data for a variety of stakeholders, and enabling others at the company to do the same
• Help define the future state of our analytics organization!

About you

You are interested in driving business decisions with quantitative data and contributing to Sourcegraph’s journey to be a data-informed organization. You’re motivated by helping others answer their toughest questions. You love jumping into complex problems and finding innovative solutions. You have a knack for juggling competing priorities. You are strongly aligned with our values, inspired by our mission to make it so that everyone can code, and motivated to do your best work at Sourcegraph.

Qualifications:

• You have relevant domain knowledge and experience in analytical roles (analytics, operations, data engineering, data science, etc.)
• You have experience working with SQL and business intelligence tools, such as Looker or Tableau
• You’re familiar with datasets from a multitude of sources, such as Salesforce, HubSpot or Zendesk
• You’re an independent self-starter who can prioritize and execute multiple tasks simultaneously
• You have excellent verbal/written communication and presentation skills, including an ability to effectively communicate with both business and technical teams
• Your working hours overlap with 9am-5pm EST for at least 20 hours per week, so we have time to collaborate synchronously when necessary

Nice to haves:

• Experience working with product, engineering, and design team stakeholders to understand in-product user behavior (i.e retention analysis, user funnels, etc)
• Experience with ETL processes and tooling
• Experience working remotely, with stakeholders in different time zones
• Understanding of software development tools, technologies, and processes

Level

This job is an IC1. You can read more about our job leveling philosophy in our Handbook.

Compensation

We pay you an above-average salary because we want to hire the best people who are fully focused on helping Sourcegraph succeed, not worried about paying bills. You will have the flexibility to work and live anywhere in the world (unless specified otherwise in the job description), and we’ll never take your location or current/past salary information into account when determining your compensation. As an open and transparent company that values equitable and competitive compensation for everyone, our compensation ranges are visible to every single Sourcegraph Teammate. To determine your salary, we use a number of market and data-driven salary sources and target the high-end of the range, ensuring that we’re always paying above market regardless of where you live in the world.

The target compensation for this role is $ $96,609.00 USD base.

In addition to our cash compensation, we offer equity (because when we succeed as a company, we want you to succeed, too) and generous perks & benefits.

Interview process

Below is the interview process you can expect for this role (you can read more about the types of interviews in our Handbook). It may look like a lot of steps, but rest assured that we move quickly and the steps are designed to help you get the information needed to determine if we’re the right fit for you Interviewing is a two-way street, after all!

We expect the interview process to take 4.5 hours in total.

Introduction Stage – we have initial conversations to get to know you better

• [30m] Recruiter Screen – Kelsey Nagel
• [60m] Hiring Manager Screen / Resume Deep Dive – Kelsey Brown

Team Interview Stage – we then delve into your experience in more depth and introduce you to members of the team, including cross-functional partners

• [60m] Take-home project review (requires preparation)
• [60m] Cross-functional interview

Final Interview Stage – we move you to our final round, where you gain a better understanding of our business and values holistically

• [30m] Values Interview
• [30m] Leadership Interview with a member of the executive team
• We check references and conduct your background check

Please note – you are welcome to request additional conversations with anyone you would like to meet, but didn’t get to meet during the interview process.

Not sure if this is you?

We want a erse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application, and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.

Learn more about us

To create a product that serves the needs of all developers, we are building a erse all-remote team that is distributed across the world. Sourcegraph is an equal opportunity workplace; we welcome people from all backgrounds and communities.

We provide competitive compensation and practical benefits to keep you happy and healthy so that you can do your best work.

Learn more about what it is like to work at Sourcegraph by reading our handbook.

We want to ensure Sourcegraph is an environment that suits your working style and empowers you to do your best work, so we are eager to answer any questions that you have about us at any point in the interview process.

Go back to the careers page for all open positions.

Sourcegraph participates in E-Verify for U.S. Employees

Data Business Analyst

locations

Remote

time type

Full time

job requisition id

R2900

At Echo, we foster a culture that promotes continuous learning, innovation, and personal development. Apply today and grow with Echo!

As a Data Business Analyst at Echo Global Logistics, you will work as part of our Data and Business Intelligence platform team helping to translate data/information requirements into technical designs, discover how data can be used to provide actionable business insights to solve problems, identify trends and patterns that will result in performance improvement and added value to the business. You will be able to act as both a product owner eliciting requirements and designing technology solutions and support the technical data designs.

General Responsibilities:

• Independently work with the business stakeholders to properly derive business solution data requirements
• Perform business requirement analysis and translate in to technical design requirements
• Proactively look into pattern and trends in the data to derive business value
• Work with Business Stakeholders, Product Manager and Engineer(s) daily, to breakdown business requirements into user stories and identify their data needs
• Partner with Product Managers to understand domain roadmaps and define scope on prioritized roadmap initiatives
• Collaborate with engineers to analyze and break down the tasks involved in application re-platforming, creating a comprehensive plan that includes data migration
• Act as the first line of defense to triage data issues. Perform data analysis to determine the source of issues
• Partner with Sr. Data Steward, Product Manager and Data Engineers to inventory data assets, create and maintain data catalog (dictionary, glossary and lineage)

Requirements and Preferred Qualifications:

• 3-5+ years Product Owner, Business Analyst or equivalent work experience
• Demonstrated expertise in creating quality documents such as user stories/acceptance criteria, business requirements/use cases, process flows, product backlogs
• Ability to multi-task in a fast paced, fluid work environment
• Self-managed and motivated; organized and detail-oriented
• Ability to follow through with tasks to their completion
• Readiness to learn new technologies and analytical tools
• Exposure to the full software development lifecycle experience in an Agile-SCRUM environment
• Analytical and problem solving skills to evaluate business and market problems and apply technology and domain knowledge to identify appropriate solutions
• Excellent oral and written communication skills
• Knowledge of RDBMS, SQL, Oracle, MySQL, DDL, DML
• Experience with SSMS, Workbench
• Reporting experience using SSRS (SQL Service Reporting Services) or PowerBI
• Experience in the transportation/logistics/supply chain field is a plus
• Bachelor’s degree in Computer Science, Engineering, Information Systems, Marketing, Business or equivalent experience.

Echo Global Logistics is a leading provider of technology-enabled transportation management services. As a third-party logistics provider, we simplify transportation management for our clients and carriers, handling crucial tasks so they can focus on what they do best. From coast to coast, dock to dock, and across all major transportation modes, Echo connects businesses that need to ship their products with carriers who transport goods quickly, securely, and cost-effectively.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified inidual with a disability, or Vietnam era or other protected veteran.

#LI-SE1

#Remote

Title: Database Reliability Engineer I (Remote)

Location: Seattle, Washington, United States

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out erse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

In the Platform team, we are solving some of the hardest cloud challenges today. We provide the underlying system that ingests tens of petabytes of video from hundreds of thousands of officers around the world. We ensure that these videos are uploaded accurately, stored safely and permanently, and with audit-logging to track chain of custody and use. We also handle a growing set of other types of evidence: audio, photographs, sensor streams, you name it. We are one of the world’s largest customers of Blob storage.

We are now at the knee of the curve’, as we are transitioning to industrial-strength reliability and modern cloud software offerings. If you enjoy working on large-scale projects, and collaboratively leading and setting the technical direction of a team, this role is for you.

What You’ll Do Location: Remotely from USA (US Citizens only)

Reports to: Engineering Manager Direct Reports: None

• Participate in coding, configuration management, and code reviews to improve inidual systems
• Tackle the difficult problems we face in a long term sustainable manner
• Moving their team/group from manual/operational work on database to automation.
• Migrating larger on-premises or VM based database offerings to PaaS or k8s based offerings
• Join forces with team peers and our application pillar peers to make the best decision for the applications as it relates to their consumption of datastore technologies.
• Developing automation and designs that allow application teams to scale up and out
• Partner with our application teams to troubleshoot and suggest optimizations around data service

What You Bring

• Bachelor’s Degree in Computer Science or Engineering OR graduate of coding boot camp, OR 2+ years of relevant experience in related field
• Working knowledge of Linux based systems and Shell commands and scripting.
• Experience with Cloud hosted services (i.e. built and deployed under Azure, AWS, or another cloud provider).
• Experience and with one or more SQL, noSQL, or streaming data system, and interested in acquiring deep expertise in same.
• Interested in writing tools/automation and documentation to allow teams to self-serve without routing through you.

This position involves handling of classified federal data; under federal regulations, it is open to US Citizens only.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 86,000 in the lowest geographic market and USD 166,000 in the highest geographic market. The on target earnings range for this role is between USD 108,000 in the lowest geographic market and USD 208,000 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits (http://www.axon.com/careers/benefits).

#LI-remote

Don’t meet every single requirement? That’s ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building erse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values ersity and fosters inclusion. We’re committed to hiring the best talent regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Title: Technical Support Representative (Remote)

Location: Scottsdale, Arizona, United States

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out erse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

The Technical Support Representative provides first class technical support to Axon customers through multiple communication channels which may include email and phones. This is a customer-focused, technical, hardware, and software-related support position with responsibilities for meeting or exceeding performance and quality goals.

What You’ll Do

Location: Remotely from United States

Reports to: Manager of Technical Support Direct Reports: 0

• Troubleshoot and resolve technical issues related to general product knowledge, networking, training, software download/installation/registration/performance, returning damaged devices, and any other Axon related questions.
• Build and maintain subject matter expertise of all Axon products, solutions, and policies.
• Assist customers
• Report bugs and trends to the necessary stakeholders and process/performance improvement suggestions to their manager.

What You Bring

• 3+ years technical support experience in supporting software, hardware, web-based solutions, or e-commerce platforms
• Excellent verbal and written communication skills (fluency in multiple languages a plus).
• Passion for helping people and solving problems
• Proficient with Windows operating systems, mobile devices and cloud-based solutions.
• Strong analytical/troubleshooting skills
• Proficiency with Microsoft Office
• Ability to articulate at a technical level appropriate to the circumstance i.e. for clients with varying levels of IT knowledge and skillset
• Self-driven, ability to work independently and actively seeks out team needs and solution

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

The Pay: Axon’s hourly pay philosophy is made up of base pay and bonus. The starting pay for this role is USD 40,000 in the lowest geographic market and USD 60,000 in the highest geographic market. The actual hourly pay is dependent upon many factors such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits (http://www.axon.com/careers/benefits).

Benefits listed herein may vary depending on the nature of your employment and the location where you work

Don’t meet every single requirement? That’s ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building erse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values ersity and fosters inclusion. We’re committed to hiring the best talent regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Senior Data Engineer

Location: United States

About Wurl, LLC.

Wurl is a global streaming network. Our B2B services provide streamers, content companies, and advertisers with a powerful, integrated network to distribute and monetize streaming television reaching hundreds of million of connected televisions in over 50 countries. In 2022 Wurl was acquired by AppLovin (Nasdaq: APP), an industry-leading mobile marketing ad tech company, bringing together the technology and innovation of the mobile and television industries. With the merger, Wurl employees enjoy the best of both worlds: the dynamic environment of a 150+ person start-up and the stability of a high-growth public tech company.

Wurl is a fully-remote company that has been recognized for a second year in a row as a Great Place to Work. Wurl invests in providing a culture that fosters passion, drives excellence, and encourages collaboration to drive innovation. We hire the world’s best to build a bunch of cool stuff on an interface fully integrated with their own from streaming, advertising and software technology to continue to help us disrupt the way the world watches television.

Senior Data Engineer (Remote – US):

Wurl is seeking a Senior Data Engineer who will define the technical vision and solutions from the ground up for our data platform. Wurl collects data from a range of OTT video streaming ecosystem components. We digest it, analyze it, and present it. The senior data engineer reports to the director of data engineering and interacts with Product, Solution Architects, and various other functions across the organization.

What You’ll Do:

• Own and drive highly impactful data services and product initiatives that leverage the rich data that Wurl collects and processes.
• Architect, implement, and deliver innovative features that scale with Wurl’s media network and beyond.
• Build highly secured, scalable, cloud-native, reliable ETLs that run 24×7
• Collaborate with project managers, product managers, solutions architects, and other engineering teams and support for productization of new software services and features.
• Champion innovation, take ownership, and lead cross-functional collaboration as projects demand.
• Lead, mentor, and coach data engineers.

Requirements:

• Bachelors or Masters degree in Computer Science or Data Science.
• 7+ years of complete software lifecycle experience.
• Demonstrable fluency with SQL & Python.
• Experience designing and securing all components of the ETL.
• Deep knowledge of AWS cloud services.
• Understanding the infrastructure of CDNs
• Understanding of Advertising Infrastructure

You need to be:

• Comfortable working in agile environments. Able to adapt quickly to frequent changes.
• Able to evangelize good software development practices and lead from the front.
• A master in database design principles.
• A strong communicator and a leader, a team player, product owner, and committed to the results.
• Location: US Remote.

A Plus if you have:

• Streaming video delivery experience.
• Advertising infrastructure experience.
• Knowledge of streaming video formats.
• BI toolset experience is highly desired.

What We Offer

• Competitive Salary
• Strong Medical, Dental and Vision Benefits, 90% paid by Wurl
• Remote First Policy
• Employee Stock Purchase Plan through AppLovin
• Discretionary Time Off, with minimum at 4 weeks of time off
• 12 US Holidays
• 401(k) Matching
• Pre-Tax Savings Plans, HSA & FSA
• Carrot and Headspace Subscriptions for Family Planning & Mental Wellness
• OneMedical Subscription for 24/7 Convenient Medical Care
• Paid Maternity and Parental Leave for All Family Additions
• Discounted PetPlan
• $1,000 Work From Home Stipend to Set Up Your Home Office

Few companies allow you to thrive like you will at Wurl. You will have the opportunity to collaborate with the industry’s brightest minds and most innovative thinkers. You will enjoy ongoing mentorship, team collaboration and you will have a place to grow your career. You will be proud to say you’re a part of the company revolutionizing TV.

Wurl provides a competitive total compensation package with a pay for performance rewards approach. The expected base pay range for this [CA based or North America based] position is $121,000 – $167,000 and $142,000 – $196,000 for the Bay Area. Base compensation at Wurl is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Depending on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical and other benefits.

Title: Senior Site Reliability Engineer, Scalability: Practices

Location: Remote, North America

The GitLab DevSecOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 2,000+ team members and values that foster a culture where people embrace the belief that everyone can contribute. Learn more about Life at GitLab.

As a Site Reliability Engineer at GitLab, you are responsible for keeping all user-facing services and other GitLab production systems running smoothly. Our SREs are a blend of pragmatic operators and software craftspeople that apply sound engineering principles, operational discipline, and mature automation to our operating environments and the GitLab codebase.

GitLab.com is a unique site and it brings unique challenges it’s the biggest GitLab instance in existence. In fact, it’s one of the largest single-tenancy SaaS sites on the internet developed and run with transparency in mind. GitLab.com runs using the same tools we provide to GitLab customers running self-managed installations. The experience of our team feeds back into other engineering groups within the company, as well as self-managed customers.

SRE’s with Scalability specialization focus on how to scale both the application and the infrastructure supporting the application. This is the main difference between a Scalability SRE and other SRE’s at GitLab, is that your day to day will be spent looking at how to enable other engineers at GitLab to incorporate availability, reliability and performance considerations into their daily work. We do this by providing access to information and systems in a safe and sustainable way. We do this for our application and aim to extend this offering to our infrastructure and services. .

Some examples of projects you could work:

• Working from the Scalability team’s issue tracker, driving changes required to scale GitLab at GitLab.com size.
• Architectural Blueprints used to define how the component fits into a bigger picture
• Developer Documentation and Guidelines used to ensure consistency between multiple components
• Self-service deployment and management tools, used to ensure simpler maintenance of the component
• Service Maturity Model, ensuring that the component has consistent interfaces necessary to operate a robust and reliable component
  • Observability and Forecasting Tools
  • Logging and Alerting Guidelines
  • Operational Runbooks

What you’ll do

• Be on a PagerDuty rotation to respond to GitLab.com availability incidents and provide support for service engineers with customer incidents.
• Analyze existing, create and maintain new GitLab.com Service Level Objectives.
• Troubleshoot, evaluate and resolve operational challenges contributing to defined SLO’s.
• Define, improve, and engage in adapting architectural application bottlenecks as observed on GitLab.com.
• Work with other engineering stakeholders on resolving larger architectural bottlenecks and participate by offering GitLab.com point of view.
• Work in close collaboration with software development teams to shape the future roadmap and establish strong operational readiness across teams.
• Scale systems through automation, improving change velocity and reliability.
• Leverage technical skills to partner with team members and be comfortable ing into a problem as needed.
• Work with counterparts in other teams of the Infrastructure department to improve infrastructure running with Chef, Terraform and Kubernetes.
• Make monitoring and alerting alert on symptoms and not on outages.
• Document every action so your findings turn into repeatable actions and then into automation.
• Debug production issues across services and levels of the stack.

What you’ll bring

• Strong programming skills – Preferably with Ruby and/or Go.
• Production experience with the Kubernetes ecosystem
• SRE experience in running and operating distributed systems is a bonus
• Are able to reason about large systems – how they work on large scale, edge cases, failure modes, behaviors.
• Know your way around Linux and the Unix Shell.
• Have experience in collaborating and communicating asynchronously.
• Have an urge to document all the things so you don’t need to learn the same thing twice.
• Have an enthusiastic, go-for-it attitude. When you see something broken, you can’t help but fix it.
• Have a strong sense for action and know how to iterate through a problem quickly.
• Share our values, and work in accordance with those values.
• Have experience with Nginx, HAProxy, Docker, Terraform, or similar technologies.
• A solid understanding of, and experience with, implementing and working with SLI/SLO
• Are able to leverage GitLab as your day-to-day go-to tool.

About the team

The Practices team focuses on tools and frameworks that enable the stage groups to support their features on our production systems. These challenges exist in high-load, critical services without dedicated owners, shared architectures, and complex operational configurations. The expertise within the Practices team helps overcome these challenges by responding to technical needs, promoting uniform processes, and increasing engineering efficiency by eliminating toil.

How GitLab will support you

• Benefits to support your health, finances, and well-being
• All remote, asynchronous work environment
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and development budget
• Parental leave
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you’re excited about this role, please apply and allow our recruiters to assess your application.

The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

Colorado/Washington pay range

$124,300—$239,700 USD

California/New York/New Jersey pay range

$124,300—$266,400 USD

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Title: Senior Security Engineer

Location: Remote

To learn the Hiring Ranges for this position, please select your location from the Apply Now dropdown menu.

To learn more about our Hiring Range System, please click this link.

Mozilla’s Infrastructure Security team is growing! We are looking for security practitioners to reduce risk in our systems and applications, and ensure our products live up to Mozilla’s dedication to privacy and a joyful Internet. This position is remote-friendly and open to most locations in the US and Canada.

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company behind pioneering brands like Firefox, the privacy-minded web browser, and Pocket, the content discovery platform. More than 270 million people around the world use its products each month.

Along with 20,000+ volunteer contributors and collaborators all over the world, Mozilla Corporation’s staff are driven by our vision to be the trusted guide through a joyful internet. We design, build and distribute software that enables people to enjoy the internet on their terms.

Working closely with partners across IT, Site Reliability Engineering (SRE), along with other departments across Mozilla, the Security Engineer ensures that systems and services are secured through the implementation of technical and administrative security controls.

As a Security Engineer at Mozilla, you will

• Protect the services our products like Firefox, Mozilla VPN, Pocket, etc depend on from attacks and abuses
• Design, build and deploy security frameworks such as cloud security, intrusion detection, vulnerability and patch management, application security services, system hardening, etc.
• Design, review and improve the security controls of the organization
• Write, maintain, and expand security automation and monitoring tools
• Work with developers and operations across the organization to keep infrastructure safe
• Translate technical and administrative security controls into platform security standards.
• Define, refine, publish and evangelize the resulting cost effective security standards, ensuring accurate translation into platform configurations.
• Continually work to improve Mozilla’s security posture by partnering and supporting other parts of the cybersecurity organization.

Successful candidates will have meaningful experience in one or more areas like GCP/AWS/Azure cloud security techniques, data security methodologies, vulnerability management and have extensive experience with security in all varieties of infrastructure.

You will be hardening and guiding recommendations for Mozilla’s systems and networks, infrastructure, application security services, and company assets, while ensuring the mission of privacy and security is upheld at all times. This is a hands-on role, and you will collaborate with other teams to guide proper security practices throughout the company.

Your Professional Profile:

• 3+ years of relevant hands-on experience in a cybersecurity domain designing, publishing and building security practices.
• 3+ years of experience translating technical and administrative security controls into actionable platform configurations.
• 3+ years of experience managing cybersecurity lifecycle management.
• 3+ years of experience in any cybersecurity domain(s).

You will need:

• Strong infrastructure security knowledge, from high level architectural concepts down to the implementation.
• Security architecture background and experience, public cloud and on-premise.
• Cloud Architecture background
• Experience with Terraform
• Experience securing large-scale deployments in major cloud stacks (AWS, GCP, or Azure), including automating controls and use of API functions.
• A significant role in the operation of vulnerability management
• Development skills primarily in Python and Go. You should feel comfortable operating the services for the code you write and documenting it for others.
• Log aggregation and analysis techniques, and you’re familiar with the concepts of common SIEM technology such as Splunk.
• A B.S. in Computer Science or relevant certifications would be lovely, but passion, curiosity, and real-world experience are preferred.
• Experience in ensuring compliance with CIS benchmarks

About Mozilla

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to ersity, equity, inclusion, and belonging

Mozilla understands that valuing erse creative practices and forms of knowledge are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified iniduals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at: to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: D

#LI-DNI

Req ID: R2307

Title: DevOps Cloud Engineer

(mf/d)

Location: Global

Allow us to introduce ourselves

Hello there! We’re Appinio, the fastest (and coolest) market research platform. On a mission to make the world a little more fact-based, we help companies understand how consumers think and make better data-driven decisions.

We started out in Hamburg back in 2014 but we’re now humbled to call the world our playground, with over 200 employees spread across 25 cities (we’re remote-first), 2000+ international clients and a panel reach of 7 million, globally.

Want to be a part of the Appinio movement?

Your mission as a DevOps/Cloud Engineer (m/f/d)

We are looking for a DevOps/Cloud Engineer (m/f/d) to complement our software development team. As part of our strong IT team, you will focus on the improvement of our development processes and the further set-up of our infrastructure. We are looking for an enthusiastic new face who is excited to bring in their own ideas and further our Appinio’s business.

What you’ll be doing

• Maintaining our Cloud infrastructure at AWS
• Provisioning infrastructure using IaC tools like Terraform
• Maintaining and optimizing CI / CD pipelines
• Setup infrastructure for new products and features
• Setup processes for data migration
• Improving internal development processes with automation

You will thrive in this role if

• You have a degree in IT, Business Informatics, or similar fields
• You have a minimum of 2 years of hands-on experience working with AWS services
• Hands-on experience with EC2, ECS, Lambda, CodePipeline, CloudFront, S3
• AWS Certification is a plus
• Experience with Terraform is a plus

What’s in it for you?

• Flexibility Policy – meaning there is no hard cap on the number of vacation days
• Work-from-anywhere Policy
  • You have the chance to develop our amazing product from one of the countries where we operate: Spain, France, Germany, Portugal, the Netherlands or the UK.
  • You have the chance to work outside of your country of residence for a maximum of 180 days per year, given that you have a valid work permit for that country
• Udemy L&D Platform – full access to 22,000+ courses and certifications to deepen your knowledge as your career progresses
• All the hardware you need and your own MacBook
• In case you’re located in Hamburg or Berlin, you’ll get a Deutschlandticket or access to a mobility budget with the RYDES app to get you to and from the office space
• In case you’re located in Hamburg you’ll get access to our beautiful office in Hamburg’s city center – terrace and BBQ included 😉
• In case you are located in Germany or Spain, you will have access to a Subsidized Urban Sports Club membership
• In case you’re located in Berlin, you will have access to our co-working space to get together with our fellow Appinioneers

This post not only outlines our ideal candidate but also serves as an inspiration for what this role can evolve into. Even if you consider yourself an 80% fit but have a genuine passion for this position, we encourage you to apply. We’re eager to hear from iniduals who share our enthusiasm.

Appinio is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Learn more about us:

appinio.com LinkedIn Xing Kununu Instagram

Migration Expert (Contractor)

at Convertkit

United States

Description

ConvertKit is a powerful marketing platform built for creators, by creators. We help creators grow and monetize their audience with ease. For coaches, YouTubers, authors, podcasters, and other creatives, there isn’t a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products – all within one platform. More importantly, there isn’t a team more committed to helping creators earn a living.

We’re on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote. We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team.

The ConvertKit culture is one where emotional intelligence is valued, radical candor is encouraged, and where everyone works together to uphold a set of shared team principles.

The role

We’re hiring for 1-2 part-time contractors or agencies to work with our Implementations Team to migrate new ConvertKit customers from their prior email marketing providers. We’re looking for people that love the tech side of email marketing. Not only should you be able to set up integrations and determine what’s possible with ConvertKit, but you should also have a knack for breaking down the details with our customers to help them make informed decisions.

We’re specifically looking for contractors or agencies that have the availability to complete 2-3 migration projects per week on average.

Candidates applying for this contract role will need to complete a migration-specific assessment as part of the interview process.

Responsibilities

• Migrate customer accounts from other email marketing providers (like MailChimp & MailerLite) to ConvertKit with a high level of accuracy
• This includes email sequences, automations, email templates, forms, etc.
• Set up and test existing customer integrations with ConvertKit (like Divi forms, ThriveLeads, Teachable, etc.)
• Communicate consistently with both ConvertKit customers and the Implementation team
• This includes but is not limited to surfacing any technical issues, product feedback, and any at-risk projects
• Consistently meet or exceed deadlines and customer expectations
• Meet with the ConvertKit team and occasionally migration customers via Zoom
• Complete 2-3 migrations per week on average

Requirements

• At least 2 years experience completing ConvertKit migrations with references
• Familiarity with setting up ConvertKit integrations with multiple platforms
• Moderate CSS and HTML experience
• Superior project management skills
• Excellent communicator, both written and verbal
• Able to work in US or EU time zones, though you can be based anywhere
• Comfortable working in a 100% remote environment
• Have enthusiasm and belief in our mission, vision, and values

Nice to Have

• ConvertKit Expert certification
• Certification in other email marketing platforms
• Keap/Infusionsoft experience

Compensation

This is a contract position and compensation will be based on a by-project rate based upon inidual project scope and complexity.

Number of assignments will vary depending upon contractor availability and migration queue.

ConvertKit is an equal opportunity employer. We value ersity in all of its forms, and we hire the best person we can for each role, no matter your personal background. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply. We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply.

ConvertKit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Title: Analyst, Personalization

Location: Remote

About Us

Hungryroot is the all-in-one recipe and grocery service. We’re here to help people feel their best and make grocery shopping, cooking, and enjoying healthy food easier than ever. So, we’re creating the first-of-its-kind food experience that puts people (and the planet) first, built for busy lives and inidual needs.

We are a distributed team built on top talent from over 10 states across the U.S. While we have an office in NYC, we support employees creating offices wherever they are. We believe in fostering team connection and collaboration across all of our offices – so don’t expect to be online at 6 am to make a meeting if you’re on the West coast. Expect to attend regular team building events, and to be able to work from the beach every once in a while. Expect to be treated like an owner who cares about our common goal, not someone who has to clock in and out of work.

About the Role

We’re looking for an Analyst, Personalization to be a part of our growing Food Analytics & Optimization team. You’ll be responsible for supporting our personalization algorithms (Box Fill Logic & Swapfill) to directly understand the impact of the changes we make via simulations and experimentation. These changes directly impact the food we recommend and send to our customers!

This role will join Hungryroot’s Food Analytics & Optimization team and you’ll report directly to our Senior Analyst, Personalization & Food Experience. In this critical role, you will work with our team to complete ad hoc and routine analyses, uncovering opportunities, informing prioritization of work and monitoring experiments and initiatives to tackle the core challenges at the company that will be crucial to the success of Hungryroot. If you want to help us change how people grocery shop and eat for the better, we’d love for you to apply!

Responsibilities

• Develop a detailed understanding of our personalization and swaps algorithm in order to help with simulations (internal testing) & experimentation
• Helping with full validation (via simulations and experiments) for changes made to our personalization algorithm
• Building out metrics/reporting (using SQL)
• Develop a detailed understanding of our database, to understand inputs (customer preferences, skus, recipes) and outputs (box contents) of our algorithm, and easily pull and validate data. Validate changes that impact input/output data
• Understand personalization metrics to monitor performance, creating standardized reporting (in SQL and/or BI tools) and ad-hoc analyses
• Use data to uncover and size opportunities related to personalization and food experience

Qualifications

• 2-3 Years regularly in a DB performing analysis
• 2+ Years of Hands-On SQL Experience
• Experience working cross-functionally with Software Developers or Data Engineers
• Experience at a fast paced startup
• Experience with data visualization tools (Looker, Tableau, PowerBI)
• Experience with personalization and/or algorithms is a plus!

Perks & Benefits

• Remote Work Optional: Work from home, work from our NYC office, work from anywhere, you decide!
• Competitive compensation + comprehensive Medical, Dental, and Vision benefits
• Unlimited vacation policy
• Monthly Hungryroot credit
• Universal paid parental leave
• 401k
• Commuter benefits
• A working environment filled with passionate, happy, smart people!

#LI-REMOTE

The employer will not sponsor applicants for work visas.

Our mission to help make healthy eating easy, accessible, and joyful is better served by a erse workplace. We are a proud Equal Opportunity Employer committed to building an inclusive workplace. We have zero-tolerance for harassment or discrimination. We do not discriminate on the basis of any protected class

IT Operations Engineer

Remote

From the code to the values, we are Ethereum-aligned. We believe Ethereum has the potential to solve some of humanity’s most crucial coordination issues. Since our initial inception as a non-profit research group, we have sought to scale both its technology and values.

At present the most pressing bottleneck to the growth of Ethereum is its performance and scalability. We are building the most elegant solution to this problem; Optimism’s network improves Ethereum’s performance by orders of magnitude. We do this out in the open because we believe in open source and its ability to accelerate innovation. We believe the future of the open internet is too important to be left to chance. By operating as a Public Benefit Corporation, OP Labs is able to align its private incentives with public good and take positive-sum steps to provide a sustainable future for the internet.

We are hiring an IT operations engineer to integrate, administer and maintain the systems that keep OP Labs running smoothly (Google Workspace, Slack, Github, TailScale, etc). OP Labs is a fully remote company, and your work will connect Optimists from around the world and contribute directly to the company’s mission of scaling Ethereum. As an IT Operations Engineer, you will play a critical role across our entire portfolio of endpoint devices and third party applications. You’ll enable all Optimists to work better together: more efficiently, productively, and collaboratively, while maintaining our high security bar.

What are the role responsibilities?

• Lead the implementation and operation of our IT infrastructure, from hardware to software.
• Implements corporate device and application management policies, by collaborating with our people and legal teams.
• Act as the service owner for multiple company-wide SaaS applications.
• Act as a solutions architect and strategist for the SaaS applications and services that OP Labs relies upon.
• Directly integrate (and support efforts to integrate) SaaS applications with other parts of our corporate technology stack.
• Lead projects to audit and optimize our SaaS portfolio, focusing on improvements to security, permissions, automation, scalability, end-user experience, and license usage.
• Develop programs or processes to communicate and drive adoption of new IT product features company-wide.

What skills do you bring?

• 2+ years of relevant technical experience in system administration or engineering
• Expertise managing Google Workspace and other enterprise productivity applications (e.g., Slack / Github).
• Ability to plan, manage, code, and support multiple, concurrent projects and initiatives
• Strong project and task management skills
• Comfort working in a fast-paced environment across teams
• Proficient in either Javascript, Python, or Go.

Nice to haves

• Experience working with REST API endpoints leveraging various authentication methods (OAuth, JWT, API keys/secrets, etc.)
• Google Professional Google Workspace Administrator or Professional Collaboration Engineer Certification
• Experience with GCP/cloud providers
• Slack Admin and/or Developer Certification

What you’ll like about us:

• We take care of our employeesfrom fully paid medical, dental and vision to a 4% 401K match, we’ve got you coveredlearn more about our benefits, culture and all recruiting FAQ here.
• We take pride in the accomplishments of our teammates and support each other in doing the best work of our careers.
• Our team is a erse group of people from a variety of backgrounds and interests. We cherish our eclecticism and consider it a great strength.
• We have a transparent, feedback-driven and fun-centric culture.
• We are a team of buildersour founding team has been working on Ethereum scalability since 2015.

Associate Director – Workday HCM

locations

US – GA, Atlanta

US – Remote (Any location)

time type Full time

job requisition id 12523

Job Family:

SAAS/PAAS/Cloud Consulting

Travel Required:

Up to 25%

Clearance Required:

None

What You Will Do:

As part of our Workday Practice, you’ll be a member of our fast-growing and energized team of advisory professionals who deliver more than just technology. From initial assessments to entire transformations, you’ll deliver Workday Human Capital Management (HCM) solutions equipping organizations with the information they need to make better business decisions. As a Workday HCM Solution Architect at Guidehouse, you will be responsible for driving the Human Capital Management solution and scope for current and prospective clients, leading functional HCM team members with expertise in HCM configuration solutions, and guiding the client’s Workday architecture to sustain touchpoints between HCM product areas and HCM to Financials. This leadership position will require people manager skills and ability to grow and develop the Workday HCM team at Guidehouse.

Responsibilities include but are not limited to:

• Lead and manage a subset of the Workday HCM functional consultants.
• Participate in RFx response teams to prospective clients.
• Work directly with sales to support opportunities by providing expertise and solution advice to prospective clients.
• Invest in internal initiatives to further enhance Guidehouse’s delivery capabilities.
• Actively communicate with other practice leaders on overall project delivery and practice items.
• Occasionally lead design sessions, configure Workday, and support testing of Workday HCM areas for high visibility clients.
• Work collaboratively with internal project leads to support the functional architecture of the HCM solution.
• Communicate with client stakeholders, providing functional expertise for Steering Committee and executives.
• Participate in an innovative, teaming culture to enable constant innovation and improvement to process and assets.
• Demonstrate leadership and consultative skills.
• Have a passion for high customer satisfaction levels.

What You Will Need:

• 7+ years of experience implementing Workday for multiple organizations.
• Experience with the execution of 7+ Workday implementations.
• Deep knowledge of the touchpoints between Workday HCM product areas, as well as touchpoints between Workday HCM and Workday Financials.
• Prior managerial experience in leading and supporting a remote workforce.
• Solid knowledge of Microsoft Office Suite, focused on Microsoft Excel, Microsoft Word and PowerPoint.
• Strong written and oral communication skills (RFP responses, white papers, etc.) and presentation skills such as Workday demonstrations and client presentations.
• Ability to travel to support prominent clients and sales opportunities.
• 10+ years of work experience in ERP implementations for Human Capital Management, such as Workday, PeopleSoft, SAP, Infor, and Oracle.
• Current holder of a Workday Certification within one or more of the following specialties: Core HCM, Compensation, Advanced Compensation, Benefits, Payroll, Time Tracking, Scheduling, Absence Management, Recruiting, Talent/Performance, Learning, People Experience
• Bachelor’s degree from an accredited college/university.

What Would Be Nice To Have:

• ERP Implementation experience within the public sector.
• Experience in pre-sales activities, proposal development, presentations, and demos.

The annual salary range for this position is $123,700.00-$247,400.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a erse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

People Data Engineer

LOCATION

Remote; Kansas City; Denver; Seattle; Chicago; Columbia, MO

CONTRACT TYPE FULL TIME

EquipmentShare is Hiring a Data Engineer.

EquipmentShare is searching for a Data Engineer to work fully remotely.

EquipmentShare is seeking a Data Engineer to be responsible for how we manage our Human Resources data

Primary Responsibilities

• Establish sound pipelines and clear table structures for a wide variety of metrics used by the People Analytics team, with particular emphasis on ensuring data security and anonymity, and helping to ensure compliance with all legal requirements for this data
• Help shape best practices within our data engineering teams more broadly, along with mentoring and developing junior data engineers
• Manage AWS and Snowflake resources and databases
• Collaborate with other data engineers as well as be the direct point of contact for the people analytics team for data ingestion, transformation, and automation.

Why We’re a Better Place to Work

• Competitive salary.
• Medical, Dental and Vision coverage for full-time employees.
• 401(k) and company match.
• Unlimited Paid time off (PTO) plus company paid holidays.
• Stocked breakroom and full kitchen, chef prepared meals daily (breakfast and lunch).
• State of the art onsite gym (Corporate HQ) with instructor led-courses/Gym stipend for remote employees.
• Seasonal and year round wellness challenges.
• Company sponsored events (annual family gatherings, happy hours and more).
• Volunteering and local charity initiatives that help you nurture and grow the communities you call home. Employees receive 16 hours of paid volunteer time per year.
• Opportunities for career and professional development with conferences, events, seminars and continued education.

About You

Our mission to change an entire industry is not easily achieved, so we only hire people who are inspired by the goal and up for the challenge. In turn, our employees have every opportunity to grow with us, achieve personal and professional success and enjoy making a tangible difference in an industry that’s long been resistant to change.

Skills & Qualifications

• Degree, or equivalent practical experience, in computer science, machine learning, software engineering, statistics or related field
• 3+ years working on technology-powered products as either a data platform engineer, data engineer, ML engineer, analytics engineer, software developer or a closely related role
• Experience working with HR data, or other sensitive data types.
• Experience with Workday is a plus
• Demonstrated understanding of business analytics, data modeling, and warehousing

EquipmentShare is committed to a erse and inclusive workplace. EquipmentShare is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

#LI-Remote

Staff Data Scientist

Remote, US

Classy, an affiliate of GoFundMe, is a Public Benefit Corporation and giving platform that enables nonprofits to connect supporters with the causes they care about. Classy’s platform provides powerful and intuitive fundraising tools to convert and retain donors. Since 2011, Classy has helped nonprofits mobilize and empower the world for good by helping them raise over $5 billion. Classy also hosts the Collaborative conference and the Classy Awards to spotlight the innovative work nonprofits are implementing around the globe. For more information, visit www.classy.org.

About the role:

Join us! The Classy team is searching for our next Staff Data Scientist to bolster our product analytics efforts and elevate our data science operations across the organization. You will collaborate with an accomplished team of iniduals to drive impact for our users and our business.

What you’ll accomplish:

• Lead the design, analysis, and interpretation of projects from data requirement gathering to data processing, modeling, and recommendations for various departments across the company
• Drive A/B testing through the entire experimentation life cycle, including inception, creation, measurement, and recommendations.
• Develop dashboards and perform ad hoc analysis
• Collaborate with product leadership to develop and monitor KPIs and present emerging trends and actionable insights
• Act as technical leader on the team – identify and disseminate best practices across team in terms of tools, systems, and processes
• Partner cross-functionally to identify new analytical opportunities
• Collaborate with data and engineering teams to design scalable and future-proof instrumentation
• Contribute to ELT processes as needed

What you bring (Required):

• 7+ years of experience building data analytics and science projects
• Experience with a broad set of statistical and machine learning methods to solve and optimize critical business problems and metrics
• Expertise in formulating and driving multivariate and A/B testing
• Advanced experience using Python or R to perform statistical analysis, predictive analytics, and/or machine learning
• Deep experience with SQL for writing scalable data transformations
• Data visualization skills and experience with BI tools (Tableau/Looker)
• Able to organize, prioritize and assist with business requests with adequate scoping and stakeholder expectation setting
• Strong presentation skills, being able to author and present insights to the leadership team, and influence decision makers
• Knowledge of event tracking, database architecture, Machine Learning is a plus
• Master’s degree in a quantitative field is preferred (Mathematics, Physics, Economics, Engineering or related areas)

Why you’ll love it here:

• Market competitive pay
• Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee only plans and 85% for employee + dependent plans) and employer HSA contributions.
• 401(k) retirement plan with company matching
• Hybrid workplace with fully remote flexibility for many roles
• Monetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses
• A variety of mental and wellness programs to support employees
• Generous paid parental leave and family planning stipend
• Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday
• Learning & development and recognition programs
• Gives Back Program where employees can nominate a fundraiser every month for a donation from the company
• Inclusion, ersity, equity, and belonging are vital to our priorities and we continue to evolve our strategy to ensure DEI is embedded in all processes and programs at GoFundMe. Our Diversity, Equity, and Inclusion team is always finding new ways for our company to uphold and represent the experiences of all of the people in our organization.
• Employee resource groups
• Your work has a real purpose and will help change lives on a global scale.
• You’ll be a part of a fun, supportive team that works hard and celebrates accomplishments together.
• We live by our core values: consider everything, do the right thing, spread empathy, delight the customer, and give back.
• We are a certified Great Place to Work, are growing fast and have incredible opportunities ahead!
• Our commitment to Sustainability. Classy exists to create a sustainable world for all.

Dedication to Diversity

Classy is working toward building a more erse and inclusive environment that is representative of iniduals of all backgrounds, experiences, and lifestyles, allowing all employees to feel comfortable being their true, authentic selves in a space that enables productivity and meaningful work.

The total annual salary for this full-time position is $135,000 – $180,000 + equity + benefits. As this is a remote position, the salary range was determined by role, level, and possible location across the US. Inidual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training.

Your recruiter can share more about the specific salary range based on your location during the hiring process.

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at

Title: Data Scientist

Location: Remote

Type: Full-Time

Workplace: remote JobDescription:

Barbaricum is a rapidly growing government contractor providing leading-edge support to federal customers, with a particular focus on Defense and National Security mission sets. We leverage more than 15 years of support to stakeholders across the federal government, with established and growing capabilities across Intelligence, Analytics, Engineering, Mission Support, and Communications disciplines. Founded in 2008, our mission is to transform the way our customers approach constantly changing and complex problem sets by bringing to bear the latest in technology and the highest caliber of talent. Headquartered in Washington, DC’s historic Dupont Circle neighborhood, Barbaricum also has a corporate presence in Tampa, FL and Dayton, OH, with team members across the United States and around the world. As a leader in our space, we partner with firms in the private sector, academic institutions, and industry associations with a goal of continually building our expertise and capabilities for the benefit of our employees and the customers we support. Through all of this, we have built a vibrant corporate culture erse in expertise and perspectives with a focus on collaboration and innovation. Our teams are at the frontier of the Nation’s most complex and rewarding challenges. Join us. Barbaricum is seeking an experienced Data Scientist to provide support for telemetry and maintenance analysis, which is focused on the direction, synchronization, and modernization of Condition Based Maintenance applications for the USMC. This inidual will work within the Advana Enterprise Platform to develop, consult, and apply analytical methodologies for disparate and unstructured datasets.

Responsibilities

• Design, configure, develop, test, and support data science solutions for a wide array of telemetry based USMC use cases, to include NLP and sensor based algorithms.
• Conduct complex data assessments to determine operational utility of proposed data sets in answering priority requirements.
• Develop and maintain data pipelines to ingest applicable data into AI/ML engines and tools.
• Discover links and connections in disparate datasets providing context to intelligence analysts.
• Interpret and analyze data using exploratory mathematic and statistical techniques based on the scientific method.
• Experiment against data points, provide information based on experiment results and provide previously undiscovered solutions to command data challenges.
• Coordinate with Data Engineers to build Data environments providing data identified by Data Analysts, Data Integrators, Knowledge Managers, and Intelligence Analysts.
• Coordinate research and analytic activities utilizing various data points (unstructured and structured) and employ programming to clean, massage, and organize the data.

Qualifications

• Active DoD Secret Clearance
• Master’s Degree in quantitative field such as Mathematics, Statistics, Electrical Engineering, Computer Science, or Operational Research (Master’s preferred)
• 8+ years of industry experience in predictive modeling, data science and analysis with experience using cloud architectures including, but not limited to, Databricks, Qlik, MLFlow, AWS S3
• Experience with ML fields, e.g., natural language processing, computer vision, sensor based algorithms, statistical learning theory
• Experience in an ML engineer or data scientist role building ML models
• Experience writing code in Python (Class and Functions), and R
• Experience handling terabyte-size datasets, ing into data to discover hidden patterns, using data visualization tools, writing SQL
• Experience writing and speaking about technical concepts to business, technical, and lay audiences and giving data-driven presentations

Desired Qualifications

• Proficiency in SQL and noSQL databases
• Experience with SQLAlchemy, Flask, Streamlit, Dash, React, JavaScript, HTML/CSS
• Familiarity with Spark, GoLang, and Application Programming Interfaces (APIs)
• Knowledge of Continuous Integration / Continuous Development (CI/CD) practices
• Experience with Gitlab and Jira

Additional Information For more information about Barbaricum, please visit our website at www.barbaricum.com. We will contact candidates directly to schedule interviews. No phone calls please.

Head Data Scientist

Remote

Louisville, Colorado, United States

Delivery

Full time

ESC-T4.2/T5.1

Description

Resource Innovations is seeking a Head Data Scientist to join our growing team preferably in Louisville, Colorado (USA), or Toronto, Ontario (Canada), however, other locations within the United States or Canada will be considered. As the Head Data Scientist with Resource Innovations, you will be responsible for providing technical oversight and project management, while driving team growth, and team development for the Advisory Services business unit.

This position is responsible for identifying, architecting, and deploying analytical solutions for our utility, software, and energy efficiency delivery teams. As a result, the ideal candidate will have significant experience at the intersection of programming, statistical modeling, and software development. This is a highly collaborative position and the candidate must be self-directed and comfortable supporting the analytical needs of multiple teams, systems, and products.

Specific responsibilities will include supporting: hiring/team growth, team development, processes, and resource planning, as well as project management and delivery of on-time and under budget services.

Candidates with more than 7 years of related work experience are encouraged to apply.

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change.

Duties and Responsibilities

• Use knowledge of utility data, organizations and priorities to advise clients on data-driven solutions to operational needs, regulatory mandates, and customer outreach.
• Leverage knowledge of the electricity and gas sector to select appropriate statistical and technical approaches to client challenges.
• Prepare reports, presentations, tools, and proposals explaining technical analytical methods and results to both technical and non-technical audiences.
• Familiarity with the full data science stack, with a focus on machine learning, data visualization and communication of complex results to a variety of audiences
• Write production-level machine learning pipeline code
• Create and provide guidance on solution architectures including integration with Amazon Web Services (AWS) and /or Azure.
• Project manage and/or support teams to deliver high quality analysis while remaining on time and on budget.
• Take initiative to validate and troubleshoot data and statistical models.
• Coach junior staff to develop their data science skills.
• Define hiring needs, and support recruiting, hiring, and onboarding of new team members.
• Lead meetings, conference calls, and email exchanges with clients
• Track energy industry trends and emerging issues
• Other duties as assigned.

Requirements

• A Bachelors degree in a quantitative field is required; a Master’s Degree is strongly preferred.
• A minimum of 7+ years of work experience in one or more of the following disciplines: data science, economics, statistics, public policy with a quantitative focus, or computer science
• Experience performing advanced customer data analytics, including propensity modeling and high frequency consumption data analysis
• Substantial work experience in the energy and utilities sector
• Practical experience in machine learning, applied econometrics and/or statistical program evaluation
• Real world experience scraping and/or munging large data sets
• Significant programming experience using R, Python and SQL to build and deploy regression, classification, and other statistical models.
• Experience building machine learning pipelines.
• Strong written and oral communication skills
• Experience with model selection and validation methods
• Strong data visualization skills
• Understanding of relational databases and basic architectural principles

Preferred Qualifications

• Experience with AWS and/or Azure to deliver data-driven solutions.
• AWS certifications are highly preferred.
• Experience using Tableau or other data visualization software
• Familiar with the use of version control (e.g. git/GitHub)
• Project management experience, including supervising junior staff and tracking budgets and deliverables, preferably in a consulting or client-facing environment.

Benefits

Resource Innovations offers competitive salaries based on candidate’s qualifications. Resource Innovations also offers three weeks paid vacation per year, paid holidays, a 401(k) plan with employee matching funds, a discretionary bonus and an overall comprehensive benefits package.

About Resource Innovations

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change.

Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work.

The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.

The compensation range for this exempt position is $120000- $220000. The stated range is based on a good faith estimate of the compensation range for the duties, responsibilities and skills / experience required for the position. Starting pay will be dependent on experience and internal equity. This provided range may exceed this range for well-qualified candidates, especially with industry experience.

Senior Manager of Data Engineering

LOCATION

Remote; Columbia, MO; Kansas City; Denver; Chicago

CONTRACT TYPE

FULL TIME

EquipmentShare is Hiring a Senior Manager of Data Engineering.

EquipmentShare is searching for a Senior Manager of Data Engineering for our corporate office in Columbia, MO to work fully remote. This role is to support our team as the department continues to grow.

EquipmentShare is seeking a Senior Manager of Data Engineering to be responsible for managing the Data Ops/Engineering team.

Despite having been fundamentally altered by earlier industrial revolutions, the construction industry has hardly budged with the computer revolution. In fact, since 1970, labor productivity in the US construction industry has actually declined, despite it more than doubling in the rest of the economy. This has contributed to housing shortages and the parlous state of infrastructure in some places, and is sanding the gears of carbon reduction efforts.

We think the industry is ripe for change, and we’re pushing the leading edge of that change with our next generation T3 Platform, the OS for Construction. Through T3, we help contractors to coordinate humans and (increasingly smarter) machines to build more effectively.

Primary Responsibilities

• Manage both our data operations and analytics engineering functions, which are dedicated to enabling industry-leading analytics and data science at EquipmentShare
• Help to attract and retain top talent for this team, and to develop the skills of the engineers within the team
• Play a leading role in articulating and assessing system design options and setting the roadmap for future development of our data systems
• Work closely with directors and executives across the builder and operations orgs to ensure best practices in terms of data access, security, traceability, etc.

Why We’re a Better Place to Work

• Competitive compensation packages
• 401 (k) and company match
• Health insurance and medical coverage benefits
• Unlimited paid time off
• Generous paid parental leave
• Volunteering and local charity initiatives that help you nurture and grow the communities you call home
• Opportunities for career and professional development with conferences, events, seminars, continued education
• State of the art onsite gym (Corporate HQ)/Gym stipend for remote employees

About You

Our mission to change an entire industry is not easily achieved, so we only hire people who are inspired by the goal and up for the challenge. In turn, our employees have every opportunity to grow with us, achieve personal and professional success and enjoy making a tangible difference in an industry that’s long been resistant to change.

Skills & Qualifications

• Degree, or equivalent practical experience, in computer science, software engineering or related field
• 5+ years working on technology-powered products as either a data platform engineer, data engineer, analytics engineer or a closely related role
• 3+ years working as a people manager in a data engineering team
• Demonstrated understanding of the techniques and methods of modern product development
• Demonstrated understanding of business analytics

EquipmentShare is committed to a erse and inclusive workplace. EquipmentShare is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

#LI-Remote

Title: Program Manager, HR Technology Administration & Analytics

Location: United States

Millions in the U.S. continue to be underserved or ignored by traditional financial institutions. At Stash, an investing app for more than 2 million active subscribers, we are addressing that reality by giving everyday Americans the confidence to take charge of their money and financial future. Our plans starting at just $3 a month provide easy and affordable access to a suite of products including investing, banking, education, and advice. Stashers are 18% more financially literate than the average American, and customers rely on Stash’s unique tools, guardrails, and content to learn about money and build wealth for the long-term.

In 2022, we made tremendous steps forward in the Stash customer experience, through the launches of Stash Core, a new banking account experience featuring access to an upgraded Stock-Back Debit Mastercard , enhanced customer support, and refreshed benefits, including increased rewards; and expanded access to cryptocurrency through a separate crypto account offering.

Our Talented Team

We are proud to attract phenomenal iniduals who share our commitment to unlocking financial opportunity for a new generation of investors. Their unique perspectives, backgrounds, and experiences have helped create a thriving and inclusive culture based on the notion of Prioritizing People, a Stash core value.

Let’s solve complex problems and tackle wealth inequality.

Stash is seeking an experienced Program Manager, HR Technology Administration & Analytics to join our team. As a key contributor in the people and culture space, you will partner across human resources, finance, and our information office to deliver exceptional experiences.

What You’ll Do:

HR Technology Strategy

• Develop and execute a comprehensive HR technology strategy aligned with the organization’s HR and business objectives
• Stay current with HR technology trends and best practices, recommending innovative solutions to enhance HR operations
• Interact with stakeholders to gather and document functional and technical requirements. Conduct interviews, workshops, and user surveys to identify pain points and opportunities for automation, process improvement, and enhanced data management

HR Technology Implementation & Ongoing Management

• As needed, oversee the selection, implementation, and maintenance of HR technology systems (e.g., HRIS, Applicant Tracking, Candidate Scheduling, Learning) to streamline processes and enhance the employee experience
• Partner with Stash’s Information Office to integrate new technology
• Ensure data integrity and system security while optimizing HR technology infrastructure

Data Governance, Compliance & Analysis:

• Establish and maintain data governance policies and procedures to ensure data accuracy, privacy, and compliance with relevant regulations (e.g., GDPR, HIPAA)
• Collaborate with legal and compliance teams to address data-related legal requirements
• Synthesize people data to produce reports. Enable the broader HR team’s ability to generate insights

Process Improvement:

• Identify opportunities for process improvement and automation within HR functions, leveraging technology to drive efficiency
• Continuously monitor and optimize HR processes to enhance the employee experience

Vendor Management:

• Manage relationships with HR technology vendors and partners, ensuring that service level agreements (SLAs) are met and contracts are negotiated effectively

Change Management:

• Lead change management efforts related to HR technology implementations, ensuring smooth transitions and user adoption

Collaboration:

• Collaborate with cross-functional teams including IT, Finance, and other departments to align HR technology initiatives with broader organizational objectives

Strategic Planning:

• Contribute to the development of the HR department’s strategic plan and long-term vision

What We’re Looking For:

• Successful record of building, improving, and running operational business processes, and the ability to drive program efficiency and high levels of customer satisfaction
• Robust analytical skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive decisions
• Broad set of skills ranging from high-level thinking, to effective decision making when faced with tradeoffs between schedule, resources and scope
• Experience identifying and resolving complex issues, assuming leadership roles in unfamiliar or ambiguous circumstances solid sense of accountability and sound personal judgment
• Excellent written and verbal communications – ability to interface with all levels of the organization

#LI-REMOTE

At Stash it is our mission to help everyday Americans invest and build wealth. That includes people of all races, genders, and abilities, so it is important to us to acknowledge and address the issues of inequality in financial services head on.

Diversity and inclusion are essential to living our values, promoting innovation, and building the best products. Our success is directly related to our employees and we believe that our team should reflect the ersity of the customers that we serve. As an Equal Opportunity Employer, Stash is committed to building an inclusive environment for people of all backgrounds.

If you require any reasonable accommodations to make your application process more accessible please reach out to:

Helping You Invest in Yourself

• Comprehensive total rewards package, comprising compensation (base salary, equity, and depending on level, an annual bonus) and health care benefits
• Complimentary subscription to Stash+ account
• Remote-first work policy Live and work where you feel the most productive, whether that is in your home, in an office (including our NYC and London offices), or a combination of both. Anywhere in the US or UK.
• Equity & Stash Accounts [Invest, Retire, Custodial, Bank]
• Flexible PTO
• Annual education reimbursement benefit Learning & Development Fund
• Work from home equipment stipends
• Paid Parental Leave ([offerings for birth giving and non-birth giving parents) Primary & Secondary]
• Enhanced wellness benefits through Gympass, Headspace, Ginger, and Maven Health
• Stash Gives donation and volunteerism program through Millie, with an annual company match

External Recognition for Stash

• Comparably’s Best Company Awards: Best Places to Work, Best Company Outlook, and Best Engineering Teamfor Diversity, Women, Culture, and more! (20232)
• Fintech Breakthrough Award: Best Personal Finance App (2023)
• BuiltIn’s Best Places to Work (2019, 2020, 2021, 2022)
• Forbes Fintech 50 (2019, 2020, 2021)
• Best Digital Bank, Finovate Awards (2020)
• Tearsheet Challenge Awards, Best Banking Card Product – Stock-Back Card, 2020
• LendIt Fintech Innovator of the Year (2019 & 2020)

Salary Range: $95,195 – $142,792

The base salary range represents the reasonably anticipated low and high end of the salary range for this position. Actual salaries will vary and will be based on various factors, such as the candidate’s qualifications, skills, experience and competencies, as well as internal equity and alignment with market data for companies of our size and industry.

**No recruiters, please**

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Title: Director of Analytics Engineering

Location: New York, New York

Role Overview

Algolia uses data to support, empower, and amplify our R&D (product development), Marketing, Sales, Support, Finance, and other teams. We are actively looking for a Senior Director of Data & Analytics Engineering to play a multi-functional leadership role. You’ll be supervising and supporting the managers of the Data Engineering and Analytics Engineering teams. Your work will directly support and empower decentralized Data Analysts, Product Managers, and Data Scientists across the company, as well as operational data systems supporting almost every function at Algolia. By setting strategy, coordinating with other teams, and growing the skills, culture and processes of your teams, you will be a key leader as Algolia improves its data maturity and its ability to make rapid, confident data-informed decisions.

This role is responsible for functional area leadership and overseeing the day-to-day work activities of a department, ision, or managing a product. Leads and manages employees within a department or ision. They have significant impact on the achievement of the Company’s goals and objectives. They interact with senior leadership, management-level employees and/our major clients. Interactions regularly involve skills such as negotiating, consulting, influencing, or advising. Typically reports to a Senior Vice President or Vice President.

We are open to candidates with a range of experiences and backgrounds. Please apply if you’re excited about the role and are confident you could excel, even if you don’t check every box.

What You’ll Do

• Help the teams prioritize, plan, develop, and ship code that moves business-critical data between systems, and represents the entities and metrics that Algolia cares about.
• Coach and mentor both managers and inidual contributors so that they excel at their work and grow in their skills and careers.
• Hire and onboard Data Engineers, Analytics Engineers, and managers, to build a erse, inclusive and high-functioning team.
• Be a culture advocate within the company, living by our core values.
• Help the teams grow their processes, cultures, and technical capabilities.
• Provide training, leadership and mentoring to data professionals across the company, to support data literacy and good data practices.
• Help provide context to the teams, so that they have a consistent view of the business and business priorities.
• Provide technical input, as needed, to ensure that the teams build sustainable, maintainable, well-designed systems that anticipate future needs.
• Ensure that the teams prioritize work to ensure data reliability, quality, and governance.
• Represent the data teams to executive leadership, providing visibility on data quality, and facilitating conversations across the company.

What You’ll Bring

• Deep interest in people and mentoring. Capable of supervising employees ranging from junior roles to management. Likely 7 years or more of experience in management.
• A management style based on empowerment, trust, and collaboration.
• Substantial hands-on experience in Data Analytics, Analytics Engineering, or Data Engineering roles. Likely 10 years or more of experience in these and related areas.
• A passion for data quality and systems and data design. A curiosity about the best ways for teams and systems to succeed and grow.
• Fluency in translating between business questions and technical requirements. Experience with product management, including stakeholder management, synthesis of varying points of view into clear documents, and ROI estimation.
• Proven track record of rolling out and establishing scalable data and analytics platforms (we use tools such as Redshift, dbt, ThoughtSpot, and more) with terabyte scale data.
• Expertise with software development including web development, databases, programming best practices, and agile methodologies.
• Comfortable guiding technical team discussions regarding software architecture and data warehouse design.
• Ability to provide supportive review and feedback to team members’ proposals, technical designs, and code reviews in SQL and Python.
• Strong awareness of the modern data stack and the current state of the data industry.

Requirements

• 10 years of data-related work experience, 5+ years of management, and expert-level technical knowledge of data warehousing and data analysis in the modern data stack, including dbt and BI tools.

• Requires the ability to understand complex software systems, read code (Python, SQL, and other languages), and interface with technical engineering teams.
• Requires the ability to write SQL at an expert level, acting as a proxy for our analyst stakeholders, and providing feedback to the teams on technical requirements.
• Requires the ability to become an expert in our user-facing tools (Hex, ThoughtSpot, Atlan), and to train others.
• Responsibilities include eliciting stakeholder requirements with a strong understanding of underlying technology and design, and ensuring that both teams have strong, aligned roadmaps, and are building towards the long-term goals of Algolia.

WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES:

• GRIT – Problem-solving and perseverance capability in an ever-changing and growing environment.
• TRUST – Willingness to trust our co-workers and to take ownership.
• CANDOR – Ability to receive and give constructive feedback.
• CARE – Genuine care about other team members, our clients, and the decisions we make in the company.
• HUMILITY – Aptitude for learning from others, putting ego aside.

#LI-Hybrid #LI-Remote

Algolia is committed to providing Equal Opportunities in Employment to all applicants and employees regardless of race, color, religion, sex, age, national origin, military status, veteran status, disability status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

The annual base salary range for this role in New York City reflects US market pay data within this location. The base pay offered for this role may vary depending on job-related knowledge, technical skills, and experience; and is only one part of our Total Rewards philosophy to compensate and recognize employees for their work. There are 5 total compensation elements: Cash: Base Salary + Bonus or Commission, Equity, Benefits & Perks, and Experience. Algolia provides comprehensive employee Benefits including: health insurance, life and AD&D insurance, a retirement investment plan, flexible paid time off.

New York City Pay Range

$210,000$250,000 USD

REMOTE STRATEGY:

Algolia’s flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease. We place an emphasis on an inidual’s impact, contribution, and output, over their physical location. Algolia is a high-trust environment and our team members have the autonomy to choose where they want to work and when. We know community comes in many forms and strive to create opportunities for intentional in-person connection in our offices and virtually for our remote colleagues around the world.

We have a global presence with physical offices in San Francisco, NYC, Paris, London, Sydney and Bucharest.

ABOUT US:

Algolia prides itself on being a pioneer and market leader offering an AI-powered, API-First Search & Discovery platform that empowers 17,000+ businesses to compose customer experiences at internet scale that predict what their users want with blazing fast search and web browse experience. Algolia powers more than 30 billion search requests a week four times more than Microsoft Bing, Yahoo, Baidu, Yandex and DuckDuckGo combined.

Algolia is part of a cadre of innovative new companies that are driving the next generation of software development, creating APIs that make developers’ lives easier; solutions that are better than building from scratch and better than having to tweak monolithic SaaS solutions.

In 2021, the company closed $150 million in series D funding and quadrupled its post-money valuation of $2.25 billion. Being well capitalized enables Algolia to continue to invest in its market leading platform, to better serve its thousands of customers including Under Armor, Petsmart, Stripe, Gymshark, and Walgreens, to name just a few.

WHO WE’RE LOOKING FOR:

We’re looking for talented, passionate people to build the world’s best search & discovery technology. As an ownership-driven company, we seek team members who thrive within an environment based on autonomy and ersity. We’re committed to building an inclusive and erse workplace. We care about each other and the world around us, and embrace talented people regardless of their race, age, ancestry, religion, sex, gender identity, sexual orientation, marital status, color, veteran status, disability and socioeconomic background.

READY TO APPLY?

If you share our values and our enthusiasm for building the world’s best search & discovery technology, we’d love to review your application!

Manager, Customer Support

Remote

United States

Client Services, Customer Support

Full time

007

Description

We are looking for a qualified team leader to manage our support engineering team and provide effective guidance. You will be responsible for supervising, managing and motivating team members on a daily basis.

Customer Support Engineers responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. As a manager, you will be the contact point for all team members, so your communication skills should be excellent. You should also be able to act proactively to ensure smooth team operations and effective collaboration.

Ultimately, you should lead by setting a good example and engage the team to achieve goals and you will help establish our reputation as a company that offers excellent customer support during all after-sales procedures.

Your ability to help customers succeed with their Talent Development will have a direct and visible impact to Schoox’s bottom line. For us, outstanding customer service is a measurement of our success.

Responsibilities

• Create an inspiring team environment with an open communication culture
• Set clear team goals
• Delegate tasks and set deadlines
• Oversee day-to-day operation
• Monitor team performance and report on metrics
• Motivate team members
• Discover training needs and provide coaching
• Listen to team members’ feedback and resolve any issues or conflicts
• Recognize high performance and reward accomplishments
• Inspire creativity and risk-taking
• Suggest and organize team-building activities

Requirements

• 4+ years of working experience at a similar position
• In-depth knowledge of performance metrics
• Excellent communication and leadership skills
• Organizational and time-management skills
• Decision-making skills
• Bachelor’s degree in Management, Computer Science and training in team leading will be appreciated (or a proven strong background).

Skills & Competencies

• Deal calmly and effectively with stressful or difficult situations.
• Accept criticism tactfully and attempt to learn from it.
• Maintain a professional demeanor.
• Project a professional image of oneself and the organization
• Provide suggestions and/or take actions that result in improved work processes, communications, or task performance.
• Comply with organizational rules, policies, and procedures.
• Ask appropriate questions to clarify any instructional ambiguities.
• Understand and comply with the organization’s privacy policy and information security guidelines.
• Instruct others in learning new skills and learn from other team members.
• Empower others to express their ideas and perspectives.
• Serve as a leader or a follower, depending on what is needed to achieve the team’s goals and targets.
• Develop constructive and cooperative working relationships with others.
• Keep track of details to ensure work is performed accurately and completely.
• Prioritize multiple competing tasks.
• Develop innovative methods of obtaining or using resources when insufficient resources are available.
• Document the problem and corrective actions taken and their outcomes and communicate these to the appropriate parties.
• Inform others of arrangements, giving them complete, accurate, and timely information.
• Ensure that others receive needed materials in time.
• Take advantage of team member availability throughout business hours in multiple time zones to enhance productivity.
• Understand the mission, structure, and functions of the organization.
• Demonstrate respect for coworkers, colleagues, and customers

At Schoox, we’re more than a workplace; we’re a community built on integrity, excellence, authenticity, compassion, and curiosity. We’re proud to be an equal opportunity employer, and we welcome applicants from all walks of life. Regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other legally protected statuswe believe that every person has something unique to contribute. Join us in going beyond traditional workplace learning, where we put people before process in our product and our culture. At Schoox, your talent and perspective will be cherished. Together, we’ll create a transformative learning experience for all. Apply today and be a part of something extraordinary!

Title: Implementation Specialist

Location: Remote

About the role

PetDesk is a leading provider of client communication software tailored for veterinary clinics to communicate with Pet Parents. As an Implementation Specialist at PetDesk, you will play a vital role in the onboarding and configuration of new customers through an inquisitive, consultative, and refreshingly personable post-sales process ensuring a smooth and successful transition to our software. Your expertise, attention to detail, and exceptional communication skills will be essential in uncovering and resolving unique needs, allowing pet care provider businesses to thrive.

Apply if you’re excited to:

• Lead the implementation process for new PetDesk customers, work closely with customers to gather requirements, configure the software to their specific needs, and ensure a smooth and efficient onboarding experience
• Use a customer success-based conversation approach that focuses on educating new customers on how we can help improve processes and save time. Conduct comprehensive training sessions to educate customers on how to use PetDesk’s software features and functionalities effectively
• Understand each customer’s unique requirements and challenges. Analyze and interpret results in our backend system to inform the customer, problem-solve through issues, and give accurate and confident responses
• Develop strong relationships with customers by providing exceptional service and support throughout the implementation process; act as a trusted advisor, offering guidance and best practices to help them optimize their use of PetDesk’s client communication software
• Identify and resolve technical issues or challenges customers face during the implementation process. Collaborate with internal teams, including product support, to ensure timely resolution of issues and customer satisfaction
• Maintain accurate documentation of customer interactions, implementation details, and configurations. Generate reports and provide insights on implementation progress, challenges, and successes to internal stakeholders

About you

• Minimum of 1 year of experience in a customer-facing role, preferably in software implementation, customer success, or a related field with primary customer communications over the phone
• Proficient in learning and understanding software applications quickly. Familiarity with client communication software, CRM systems, or SaaS solutions is advantageous
• Excellent verbal and written communication skills, with the ability to effectively communicate complex concepts to both technical and non-technical audiences
• Passionate about delivering exceptional customer experiences. Strong interpersonal skills and the ability to build rapport and trust with customers
• Strong analytical and problem-solving abilities to identify and resolve customer issues effectively
• Collaborative and able to work effectively with cross-functional teams, including sales, product, and customer support, to deliver excellent customer outcomes
• Excellent multi-tasker with the ability to self-manage and get the highest priority tasks done
• Experience in Salesforce, Zendesk, or similar software is strongly preferred
• Experience working with veterinary clinics or the pet care industry is a plus

Benefits & Perks

PetDesk is a remote organization focused on a culture, infrastructure, and ecosystem that supports team members’ participation in critical decisions and information sharing, regardless of location. Benefits and perks include:

• Medical coverage for employees and dependents (80-90% covered by employer)
• Employer HSA contribution with HDHP
• 401(k) match up to 3.5%
• Dependent Care Flexible Spending Account (FSA)
• Dental & Vision coverage available
• Basic Life and AD&D Insurance
• Short and Long Term Disability
• 13 Paid Annual Holidays
• Paid Parental Leave
• Pawternity Leave, Financial Pet Adoption Support & Subsidized Pet Insurance
• $250 Annual Stipend for Learning and Development

Pay Range

$25$27 USD

About Us

PetDesk, an industry leader in Veterinary client communication software, has helped over 4,000 veterinary practices streamline business with simple software solutions that help pet parents stay current, and pet care providers stay connected. CLICK HERE to learn more about the company and why over 5 million users trust our app!

As a culture, we value curiosity, vulnerability, joy, and fulfillment – which drive us in our mission to engage pet parents in their pet’s health through a deeper relationship with their pet care providers – ultimately delivering on our vision to extend and improve the lives of pets, pet care providers, and the people working here at PetDesk. We are an equal opportunity employer that celebrates ersity and is committed to creating an inclusive environment among our gender-balanced workforce. The more inclusive we are, the better our work will be.

Please, no external recruiters candidate profiles submitted from external recruiting agencies will not be considered.

Notice at Collection to Applicants Residing in California

Depending on your location, the California Consumer Privacy Act (CCPA) may regulate how we manage job applicants’ data. Our full notice outlining how your data will be processed as part of the application procedure for application locations is available at this link. By submitting your application, you agree to our use and processing of your data as required.

Senior Data Analyst

• Worldwide
• Remote OK
• Full-Time
• Remote

We’re growing! Don’t miss the opportunity to be part of our global team as our Senior Data Analyst (Product)

About Us

At iVisa we believe that traveling should be simple. That’s why over 1.2 million travelers have chosen us to facilitate their photos, passports, visas, and other travel documents. We are the easiest, fastest, and simplest solution in the market. Our company is growing 100% year on year. We know our biggest strength is our people and we’re looking for the right new team members to help propel our culture and achieve our goals. Above all else, we always have fun!

Why iVisa?

• Collaborative, friendly, and erse culture: We foster an inclusive and vibrant atmosphere, featuring a dynamic and international environment with flat hierarchies and exceptionally amiable colleagues.
• Work from anywhere: We embrace a remote-first approach, yet we offer the opportunity for periodic in-person gatherings.
• Mental wellness sessions: Our sessions are led by certified psychologists to support your mental health.
• Training Allowance: Access an outstanding learning platform to facilitate your professional growth.
• Extended Family Leave policy: Our policy covers all birthing parents, non-birthing parents, and adopting parents.
• Thrive in a highly tech-savvy company equipped with cutting-edge tools and the power to make a substantial impact.
• Join us in our commitment to the planet and sustainability: For every iViser, we plant one tree, allowing you to contribute to our environmental initiatives.
• Rest and Relaxation: We offer PTO for all employees and Unlimited PTO for managers and above.

As a Senior Data Analyst, you’ll be responsible for:

• Understand each of the PM’s business needs identify opportunities for analysis and provide insights to inform their decision-making.
• Translate Product team members’ questions into KPIs that can be measured by tracking user interactions on our website and within our mobile applications, customer interactions with our customer service agents, and orders sales data, among others. Collaborate with product managers and designers to define key performance indicators (KPIs) and metrics for evaluating product features and improvements.
• Provide clear recommendations to technical and non-technical stakeholders.
• Generate insights by analyzing the product and customer behavior, tracking the customer journey, and monitoring the conversion funnel.
• Manage stakeholder expectations and ensure alignment with business goals.
• Interpret A/B test results to evaluate the impact of product changes and feature releases.
• Create and maintain reports, dashboards, and visualizations to communicate data findings effectively to stakeholders.
• Ensure delivery of regular reports on time and without error.
• Manage Web and App Analytics tools implementation such as Google Analytics, Firebase, Adjust, Convert, CrazyEgg, among others (configuring, optimizing, and analyzing these tools)
• Ensure data accuracy and reliability by implementing data validation processes and monitoring data pipelines.
• Document analysis methodologies, data sources, and findings to contribute to the knowledge repository of the team.
• Implement and enforce data governance best practices.
• Work closely with engineering, product managers, marketing, and customer support teams to identify opportunities for improvement and drive initiatives that enhance the user experience.
• Provide guidance and mentorship to junior data analysts within the team, sharing knowledge, and best practices, and fostering their professional growth.
• Stay up-to-date with industry best practices and emerging trends in data analysis and product management.

What will make us choose you?

• Bachelor’s or Master’s degree in a relevant field such as Data Science, Statistics, Economics, Computer Science or related disciplines
• Proven experience as a senior data analyst, with at least 4 years in a product-focused role
• Proficiency in SQL for data analysis
• 5+ years of experience in web analytics and app analytics, tracking, and data analysis (ideally at least 2 years in a scale-up environment).
• 2+ years of experience as a team leader
• 3+ years experience with Tableau Desktop, Power BI and/or Data Studio.
• 4+ years of experience working with Google Analytics.
• Detail-oriented and resolutive person, self-starter, and team player.
• Fluent in English. Be able to communicate insights and recommendations to native English speakers.
• Experience supporting team members with resolving technical blockages and definitions as well as coaching to develop team members’ skills.
• Experience with project management is a plus
• Excellent communication skills, with the ability to translate complex data findings into actionable insights
• Strong problem-solving skills and a keen attention to detail
• Ability to work collaboratively in a cross-functional team environment
• Excellent communication and collaboration skills to effectively engage with team members, share information, and contribute to a cohesive and productive virtual work environment.
• Ability to work collaboratively in a cross-functional team environment

iVisa ensures equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, marital status, or medical condition.

Senior Technical Writer I

Remote – U.S.

Who is SimSpace:

SimSpace launched in 2015 with a singular purpose – addressing the most urgent and sophisticated cybersecurity challenges to reduce risk for our most vulnerable and valuable infrastructure. The organizations around the world that we depend on every day to keep our loved ones safe and secure. Our healthcare facilities, schools, financial institutions, transit centers, grocery stores, and workplaces just to name a few. To deliver global resiliency, we provide an elite cyber range platform to curate unassailable cyber defenses, data driven decisions, cutting edge training labs, live attack scenarios, and extensive inidual and dynamic team readiness training.

SimSpace works as OneTeam to elevate humanity around the world. We are committed to continuously improving and delivering a cultivated member experience whether that is accomplished through focusing on supporting our client’s teams or our own mission driven SimSpacers.

We are hybrid, remote, and in-person company headquartered in Boston’s Fort Point in the U.S. We also have offices in the UK, Germany, Australia, Czech Republic, Japan, Singapore, and UAE. If you are interested in elevating the technology and creative solutions necessary to secure and safeguard our future while working alongside others who share your passion for purpose and development, we want to meet you!

Why should you choose a career at SimSpace?

We are an organization that is focused on building our culture and mindfully enhancing our atmosphere everyday which is why we have collaborated on an integral value system. Our governing philosophy of being Human Centered is deeply embedded within our value system. We apply this philosophy to every one of our internal team members, external clients, and their customers.

Our core values:

• Serve to Protect – We provide safe space, deliver on the mission, and elevate humanity
• Acquire Understanding – We seek and provide clarity 10x, cultivate comprehension, and believe information goes both all ways
• Operate as Innovators – We stay curious, practice consistency over intensity, and continue to be the change we need in the world
• Teamwork Without Borders – We are never alone, we solve for all, and keep people at the heart of everything we do

We also provide the following:

• Salary Range $80,000-$105,000
• Benefits that start on first day of hire (medical, dental, company-paid vision, savings and spending accounts, Employee Assistance Program, company-paid Life and AD&D Insurance)
• 401k with immediate vesting
• Unlimited paid time off
• Equity options at hire and potential for additional based on performance
• Generous employee referral bonus program
• Peloton Interactive Wellness Program
• Semi-flexible hours, with the expectation that you overlap the main part of the day to meet deadlines, collaborate with colleagues and attend key meetings

We are looking for: A Senior Technical Writer to support our Product Management department and collaborate with subject matter experts in other departments.

As a Technical Writer you will play a critical role in creating clear, concise, and comprehensive documentation for our software solutions. You will work closely with cross-functional teams, including product managers, engineers, and other stakeholders to gather information and understand the intricacies of our products. Your primary focus will be on producing high-quality technical documentation that enables users to successfully use our platform.

What will you be doing as a Senior Technical Writer at SimSpace? (Responsibilities):

• Collaborate with product managers and engineers to gain a deep understanding of our software products and features.
• Write and update user guides, release notes, and other technical documentation.
• Organize complex technical information into user-friendly and easy-to-understand content.
• Ensure consistency, clarity, and accuracy of all documentation by following style guides and established standards.
• Work with subject matter experts to review and validate technical content for accuracy and completeness.
• Continuously update documentation to reflect product updates, changes, and enhancements.
• Employ visuals and diagrams to enhance understanding and facilitate the learning process.
• Participate in the software development lifecycle, attending meetings, and gathering information from developers and engineers.
• Proactively seek feedback from users and internal stakeholders to improve documentation quality and usability.

What are the qualifications to apply? To be successful as a Senior Technical Writer, you need to have:

• Proven experience as a Technical Writer with a focus in writing clear and concise technical documentation targeted at various user levels.
• Organized, flexible, good communicator ready to take direction, ask questions, learn, and produce.
• Ability to work independently and collaboratively in a team-oriented environment.
• Experience proofing draft content originally produced by others.
• Familiarity with version control systems and documentation tools (e.g., Git, Markdown).
• Training or experience in computer networks, cybersecurity, or other IT-related fields.
• Experience with cyber range tools and/or cyber security.
• Experience using industry-specific or standard style guides such as the Microsoft Style Guide, APA, MLA, or Chicago Manual of Style.
• Experience with agile development methodologies is a plus.
• Experience with video editing a plus.
• Written samples demonstrating ability to author original or proofed material clearly and concisely.

SimSpace is an Equal Opportunity Employer:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

SimSpace does not and shall not discriminate based on race, color, religion (creed), gender, gender expression and identity, age, national origin (ancestry), disability, marital status, sexual orientation, or military/veteran status, in any of its activities or operations. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.

Research shows that women and people from underrepresented groups only apply to jobs if they meet all of the qualifications. However, no one ever meets 100% of the qualifications. SimSpace encourages you to break that statistic and to apply. We look forward to your application!

Application Security Specialist – US Remote

at Degreed

US Based Remote

Degreed is the upskilling platform that connects learning to opportunities. We integrate everything people use to learn and build their careers—skill insights, LMSs, courses, videos, articles, and projects—and match everyone to growth opportunities that fit their unique skills, roles, and goals. Degreed exists to discover, empower and recognize the next generation of the world’s expertise.

The Application Security Specialist will be a key member of the Information Security team, reporting directly to the Information Security Officer (ISO). The primary responsibility of this role is to oversee the development and implementation of a secure Software Development Life Cycle (SDLC). Additionally, the Application Security Specialist will collaborate closely with the DevOps team to provide guidance and ensure the security of Degreed’s cloud infrastructure.

As an Application Security Specialist, your primary responsibilities will involve collaborating with the product and engineering teams to proactively identify security issues during solution design and prevent vulnerabilities during development. You will support the development of design patterns and development standards to help developers and architects build secure solutions. You will support the development of assessment frameworks to evaluate designs then be responsible for their execution.

Our ideal candidate will be comfortable working cross-functionally and enjoy building customer trust both internally and externally while finding innovative ways to mitigate risk, and protecting the data of our clients and users using Degreed’s products.

Day in the Life

• Support the design of proactive application security frameworks to ensure the secure architecture and development of business solutions. This includes frameworks for performing consistent application security assessments, threat models, as well as the development of secure design patterns and development standards.
• Strong technical understanding of all security domains to help secure the Cloud environment, focusing on maturing the ability to protect assets and applications with applying controls around the four pillars of prevent, detect, respond and remediate.
• Join forces with our brilliant Security Engineering team to define and integrate Security Architecture standards and Secure SDLC across the organization, ensuring our security practices stay top-notch and our products remain unbeatable.
• Act as a key player in Degreed’s large-scale assisting the DevSecOps team
• CI/CD pipelines and help design high-tech security practices for our cloud and container release platforms.
• Conduct application security assessments, threat modeling and be involved with application design.
• Proactively communicate design and development principles to appropriate stakeholders.
• Empower and inspire our team of developers, architects, and others through training in secure coding and design principles to build the most robust and secure applications possible.
• Build an application security program to allow internal teams to improve security designs and reduce vulnerabilities found after development of code.
• Automation and standardization of all applicable processes.

Skills Needed

• Adaptability: Comfortable working in a dynamic environment with constant change and ambiguity.
• Interpersonal Skills: Ability to build strong relationships with development, software architecture, and product management stakeholders.
• Cloud Knowledge: Familiarity with popular cloud provider solutions (such as Azure, AWS, GCP) and cloud orchestration tools (like Kubernetes).
• OWASP Understanding: In-depth comprehension of the OWASP Top 10 and the ability to effectively communicate security concepts with developers and application architects. Previous experience in development or software architecture is preferred.
• Security Assessments: Expertise in conducting cloud architecture reviews, application risk assessments, and threat modeling to identify potential security risks.
• SDLC Integration: Experience in integrating security controls into all stages of the Software Development Life Cycle (SDLC), including automating security measures into CI/CD pipelines.
• Risk Analysis: Ability to analyze business impact and exposure based on emerging security threats, vulnerabilities, and risks. Capable of recommending suitable technologies and solutions to mitigate those risks.
• Effective Communication: Skill in translating technical concepts into plain language to effectively communicate business risks and requirements to both technical and non-technical stakeholders.
• Collaboration: Collaboration with developers and software architects to adjust designs and ensure they meet business and technical requirements securely.

Who You Are

• 5+ years of overall experience in information security, including 3+ years in application security field and 1+ year in Cloud Security
• Background in the application security basics and a working knowledge of the OWASP Top Ten exploitation paths and control mitigations to protect against them. Cloud security experience preferred.
• Knowledge and experience with the configuration of security controls and secure migration of enterprise applications to one of the major cloud providers such as Azure (preferred), Amazon Web Services, or Google Cloud.
• Experience with defining and integrating Security Architecture standards and Secure SDLC across the organization. A general understanding of old and new development patterns: Release cycles, CI/CD, Code check-in and review. Demonstrated knowledge of build concepts like pipelines, runners, and security checks in early lifecycle build. A background in container build environments.
• Demonstrated experience conceptualizing and thinking about threat assessments and threat modeling both in the release cycle and containerized environments. Experience with vulnerability management.
• Exposure to delivering results in an agile environment driven by priorities.
• Some development background such as building applications in at least one language in recent history and understand the complexities of building in modern languages.
• Ability to work effectively in virtual environment where key team members and partners are in various time zones and locations.
• A cybersecurity certification would be highly advantageous (Security+, SSCP, CISSP, CISM, CCSP, CSSLP, CEH, etc.)

Compensation and Benefits at Degreed

Degreed is passionate about pay transparency and we are committed to fair and equitable compensation practices. The pay range for this role is $140,000 – $170,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to: skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.

We believe your best work happens when you have a complete life balance, and Degreed gives you the support and flexibility to make that happen. Degreed is committed to delivering a comprehensive benefits program that provides the support you need. At the time of this posting, this role is eligible to participate in the following benefits and wellness programs:

• Comprehensive health insurance for you and your family (both PPO and HDHP plans available)
• Dental and vision plans for you and your family
• Employer-paid life insurance, AD&D, short-term disability, and long-term disability
• Company equity
• 401(k) Retirement Savings Plan with up to 4% match
• Company funded HSA and dependent care FSA (pending eligibility)
• Generous Parental Leave
• Unlimited Paid Time Off and 5 sick days per year
• Education benefit: Up to $1,200 per year for anything you want to learn (and we mean anything!)
• 100% remote with a One-time Home Office Stipend to make your workspace more comfortable
• Monthly internet and phone stipend
• Monthly wellness stipend through Forma
• Wellness programs focused on your financial, physical, and mental wellbeing

*Degreed reserves the right to modify these benefits at any time, for any reason in accordance with applicable law. Please note the offerings vary based on location.

#LI-Remote

100% Remote

Work Environment & Physical Demands

Degreed is a remote-first company, however our roles are open to in-office or hybrid if you live in a city with a physical office location. This role has the opportunity to operate 100% virtually from your home office. We primarily collaborate with our US and International colleagues through virtual meetings (Zoom), email, and Slack. In this role, you will be required to operate a laptop computer (PC or Mac available), computer software platforms, and other office productivity machinery as necessary. Due to the nature of this role, you must be able to remain stationary for extended periods, and must be able to observe and interpret written and/or verbal communication.

Additional Information

Degreed provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We are committed to the full inclusion of all qualified iniduals. As part of this commitment, Degreed will provide reasonable accommodations to all qualified iniduals with disabilities to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

Degreed uses the E-Verify employment verification program.

Location:  US Locations; 100% Remote We have an excellent opportunity for a bright, smart, and highly motivated Senior Site Reliability Engineer to join our mature project team.You have a unique chance to become part of our team and work with best practices and methodologies. You will have the opportunity to lead and perform at your best.

CUSTOMER

Our customer is Beeswax (https://www.beeswax.com/about/), a rapidly growing US AdTech company. Founded by three former Google specialists, it has a highly technical team and an excellent technological culture.

Beeswax provides extremely high-scale Bidder-as-a-Service solutions in advertising technology, works with global businesses, and has raised $28M (including the most recent Series B raise of $15M) to date.

Sigma Software works with Beeswax to provide numerous key components of the platform. It is looking for engineers to complement the Beeswax engineering team and drive further platform development.

PROJECT

We’re seeking a skilled Senior Site Reliability Engineer responsible for the Cloud Infrastructure and Observability solutions for the Client`s platform and ensuring all systems run smoothly. If you’re passionate about complex tasks, optimizing systems, driving innovation, providing the highest quality, and collaborating with top talent, this is the perfect opportunity. The project is an easy-to-use, massive-scale, and highly available demand-side platform. Backed by Amazon Web Services and Kubernetes, the team has embraced Infrastructure as code to manage thousands of applications, servers, and containers running in multiple regions worldwide.

Bring your expertise to our dynamic and forward-thinking environment!

REQUIREMENTS

• Bachelor’s or higher degree in computer science, computer engineering, relevant technical field, or equivalent practical experience
• Experience in designing, analyzing, and troubleshooting large-scale distributed systems
• At least 6 years of administration experience with Linux, AWS, and Kubernetes
• At least 6 years of experience in configuration management using Cloud Formation, Terraform, and Ansible or similar
• At least 6 years of experience coding in higher-level languages, such as Python, Java, or C++
• Strong problem-solving skills
• Strong verbal/written communication skills
• At least an Upper-Intermediate level of English

RESPONSIBILITIES

• Design and build infrastructure and tooling to provide high scalability, reliability, and sub-second performance levels using security industry best practices
• Write code and scripts to support Infrastructure as code (IaC), configuration management, and automated incident resolution
• Support and extend the observability stack to capture and alert on any system issues
• Participate in on-call rotations and be an escalation contact for service incidents
• Write systems documentation, troubleshoot playbooks, and other instruction manuals
• Other duties and responsibilities as assigned

Compensation: U$$ 50.000 – U$$ 72.000 annually

Senior Research Scientist

BOSTON, MA

ENGINEERING – PERSONALIZATION

PERMANENT

The Personalization team makes deciding what to play next easier and more enjoyable for every listener. From Blend to Discover Weekly, we’re behind some of Spotify’s most-loved features. We built them by understanding the world of music and podcasts better than anyone else. Join us and you’ll keep millions of users listening by making great recommendations to each and every one of them. We ask that our team members be physically located in Central European time or Eastern Standard/Daylight time zones for the purposes of our collaboration hours.

The Personalization team makes deciding what to play next easier and more enjoyable for every listener. From Blend to Discover Weekly, we’re behind some of Spotify’s most-loved features. Personalization is a high impact team that is building the next generation technologies aimed at making every user interaction with Spotify outstanding through personalization and discovery!

Join our collaborative, interdisciplinary team as we work together to ensure the foundations of Spotify technologies are state-of-the-art and redefine the state-of-the-art by contributing to the wider research community through top-tier paper publications. Our team has strong ties internally to product groups as well as externally to the research community. We are especially looking for scientists interested in creating impact by developing and applying large foundational models that reshape the listening experience.

At Spotify, we give our people the freedom to work where they work best. Some of us work better in the office. Some of us are more productive at home. Some of us prefer to blend the two. We simply ask that our team members be physically located between Central European time and Eastern Standard/Daylight time zones for the purposes of our collaboration hours. We also have physical lab locations throughout these time zones.

We are considering candidates at multiple levels for this role and eventual title will be commensurate with experience and expected impact, which we evaluate throughout the interview process.

What You’ll Do

• You will participate in cutting edge research in one of Artificial Intelligence, Large Language Models, Reinforcement Learning, Machine Learning, Natural Language Processing, Information Retrieval, Language Technologies
• You will work in collaboration with other scientists, engineers, product managers, designers, user researchers, and analysts across Spotify to design innovative solutions to challenging problems that impact Spotify’s mission
• You will advance research on the application, alignment, augmentation, understanding, and building of large foundational models with the goal of reshaping how audio content is created, discovered, and experienced
• You will apply your scientific knowledge to analyze and collect data, perform analyses, identify problems, devise solutions and construct methodologies, including metrics and best practices, and conduct experiments to validate these hypotheses
• You will directly impact key applications such as recommendation, search, voice and language understanding, and areas related to audio streaming such as music and podcasts
• You will have product impact, while working on and further developing a long-term collaborative research roadmap
• You will maintain a research profile through external engagement such as publishing, giving talks, and being an active community member at top conferences

Who You Are

• You have a PhD or the equivalent in one of computer science, machine learning, information retrieval, natural language processing, data science, speech or related areas
• You are a creative problem-solver who is passionate about digging into complex problems and devising new approaches to reach results.
• You have experience in all phases of visualizing and modeling of real data at scale – including problem definition, data set construction, implementation, experimentation, and analysis.
• You have a passion for making sense of user behavior and impacting how technology impacts audio content creation and the listening experience of every person, especially for podcast and music content.
• You have a strong foundational knowledge in artificial intelligence, large-language-models, machine learning, information retrieval or recommender systems with a demonstrated desire to continue to learn more.
• You have a record of advancing the state-of-the-art demonstrated by publications in top-tier research communities such as NeurIPS, ICLR, ICML, ACL, EMNLP, SIGIR, WSDM, WWW, RecSys, KDD, AAAI, or related venues.

Where You’ll Be

• We’ve introduced Work From Anywhere to give you more options!
• While we will ask you to pop into the office from time to time, we are giving you the flexibility to work from home should you choose to do so.
• Working hours? We operate within the EST time zone for collaboration.

The United States base range for this position is $147,387 – 210,567, plus equity. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, 13 paid flexible holidays, paid sick leave. These ranges may be modified in the future.

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.

Title: Security Software Engineer

Location: Reston, VA or Remote

*This position can be remote within the US*

What we’re looking for

ScienceLogic is looking for an ambitious senior software engineer who possesses a strong understanding of security-first software engineering practices with a proven track record of delivering high quality software to accelerate customer outcomes. As part of our team, you will be responsible for working closely with your team, product management, and security experts to develop core platform security features and influence product feature prioritization. In addition, you will play an integral role in increasing the secure engineering mindset across all teams through publishing best practices, xAST vulnerability remediation coaching, pipeline tool integration, secure coding reviews, and tech talks.

Who we are…

We are a Forrester Wave Leader. We are a small, nimble software company that is reinventing the way companies and governments manage their hybrid cloud data and systems. Through AI/ML, we provide modern IT Operations with actionable insights to predict and resolve problems faster and smarter. Our Engineers and Product Managers are some of the brightest, most creative minds in their field and we are passionate about our product. We work hard and play hard. We use bleeding edge technologies on our industry leading SL1 AIOps platform.

What you’ll be doing

• Play a key role in continuously delivering platform security capabilities to our growing customer base across multiple deployment patterns (eg, SaaS, PaaS, on-prem)
• Serve as a secure development leader and influencer, including development and integration of security tools into our development environments and pipelines.
• Collaborate across engineering and security to provide security-first guidance for new feature development and to ensure the platform consistently meets accreditation and certification requirements
• Review and develop secure engineering and operational practices
• Conduct secure engineering education to continue cultivating a security-first culture

Qualities you possess

You’re an engineer that likes solving problems in a collaborative environment. You’re passionate about delivering high quality, secure, production-ready code and believe that all teams, not iniduals, are responsible for software quality. Plus, you’ve got the following:

Minimum

• BS in Computer Science, or a related technical field, or have equivalent practical experience.
• 3+ years of experience in software engineering in at least one of the following core languages: Python, PHP, JavaScript (React, Node.js), Go
• 3+ years of experience using Linux with the ability to navigate, write scripts and work with packages
• Ability to troubleshoot issues in complex, dynamic environments
• Demonstrated passion for software security and secure development practices

Preferred

• 2+ years of experience in one or more of the following:
• using MySQL/NoSQL and can evaluate and write efficient queries
• developing REST and/or GQL APIs
• front end Javascript development, including React and mitigation of common security issues such as CSRF, CSS, and SQL injection.
• security engineering, computer and network security, authentication and authorization, LDAP, Active Directory, SAML, applied cryptography, security vulnerabilities and remediation
• deploying software securely in the public cloud (AWS, Azure)
• cloud native technologies, containers, and infrastructure as code (Docker, K8s, Docker Swarm, Terraform), GitHub Actions
• CI/CD pipelines, current build tools, and advanced bash scripting.

Benefits & Perks

• A remote-first culture – work from home or come into the office, it’s totally up to you.
• Comprehensive medical, dental and vision plans.
• 401(k) plan with employer match.
• Flexible Paid Time Off (FTO) so that you can take the time that you need to re-energise.
• Volunteer Time Off (VTO) – take two days off per calendar year to volunteer with your preferred charitable organization.
• 5-year Service Milestone Sabbatical.
• Paid parental leave.
• Generous employee referral bonus program.
• Pet insurance.
• HQ Office centrally located in Reston Town Center featuring a well-stocked kitchen with rotating snacks and beverages, and catered lunch on Thursdays.
• Regular virtual company-wide events, including cooking classes, yoga, meditation and more.
• The opportunity to learn and develop from some of the best and brightest minds in the industry!

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At ScienceLogic, we are dedicated to building a erse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which you are applying.

About ScienceLogic

ScienceLogic is a leader in IT Operations Management, providing modern IT operations with actionable insights to resolve and predict problems faster in a digital, ephemeral world. Its solution sees everything across cloud and distributed architectures, contextualizes data through relationship mapping, and acts on this insight through integration and automation.

www.sciencelogic.com

#LI-Remote

Technical Writer (Contract)

Remote North America

The worldwide data management software market is massive (IDC forecasts it to be $136 billion by 2027!). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

The MongoDB Documentation team is a erse and highly technical group of engineers who develop and maintain the documentation for the MongoDB product family. Our mission is to help developers and administrators successfully use MongoDB products by providing outstanding documentation. The MongoDB Documentation team is tightly integrated with the Product and Engineering organizations and works alongside the teams responsible for each product.

The Cloud documentation team is responsible for the following industry-leading MongoDB products and services:

• MongoDB Atlas, the cloud-hosted, fully managed database as a service
• MongoDB Atlas Search and Vector Search, embedded relevance-based and semantic search in MongoDB Atlas
• MongoDB Atlas Stream Processing, process streams of complex data using the same data model and Query API used in Atlas databases
• MongoDB Atlas Data Federation, natively query, transform, and move data across source clusters and formats
• MongoDB Atlas Data Lake, an analytic storage service optimized for flat or nested data with low latency query performance
• MongoDB Cloud Manager, the cloud-hosted database management service
• MongoDB Ops Manager, the on-premises database management service
• MongoDB Kubernetes Operator, orchestrate MongoDB pods and their Cloud or Ops Manager configuration
• MongoDB BI Connector, the SQL proxy for MongoDB
• MongoDB Charts, create visualizations for data in MongoDB

We take a hands-on approach to learning complex technical topics and building engineer-focused content on:

• Distributed systems in the cloud
• Relevance-based and semantic search
• Backup and restoration
• Creating and modifying database deployments
• Enterprise-grade security
• Performance
• Managing high availability and scalability in MongoDB clusters
• Code samples in several popular languages (Node.js, Python, Java, Go)

Your work will empower a global community of millions of engineers ranging from experienced MongoDB users to those new to MongoDB.

Candidate Profile

Candidates must have 5+ years of combined experience across any of the following roles: technical writer, developer advocate, software engineer, and/or product management. Beyond industry experience, we are looking for someone who is:

• Experienced helping engineers understand product concepts and perform procedures both programmatically and through GUIs
• A critical reader and an excellent writer
• Experienced deploying and troubleshooting instances of software management tools locally and on one or more of the major cloud providers (AWS, GCP, Azure)
• Comfortable reading application code to understand product functionality, especially code written in Java, JavaScript, or Go
• Experienced testing and troubleshooting new product software

Experience with Apache Lucene or full-text search is a plus.

Position Expectations

• Work with technical and non-technical teams to meet the documentation needs of our readers
• Research product features and validate with diligent testing
• Produce technically accurate documentation that users value
• Contribute feedback to the team

Success Measures

• You are comfortable with our toolchain and writing style
• You can complete small to medium complexity writing assignments
• You are comfortable reaching out to SMEs and participating in intra- and inter-team discussions

This role well be based remotely in the US.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for iniduals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Data Scientist

REMOTE 

DATA SCIENCE

FULL TIME

REMOTE

The Role:

As a Data Scientist working on software for short-term rental hosts, you will play a key role in leveraging data-driven insights to design, develop, and maintain software solutions that enable our hosts to effectively manage their rental properties, streamline operations, optimize pricing, and deliver exceptional guest experiences. At AirDNA, models are at the heart of all of our systems. A Data Scientist is responsible for setting strategies and implementing them to continuously improve our data in a fast-changing industry. You will collaborate with cross-functional teams, including product managers, engineers, and designers, to create user-friendly and impactful tools that empower hosts and maximize their rental business potential.

Here’s what you get to do:

• Develop, implement, and validate data-driven models for predicting short-term rental market trends, price dynamics, and investment opportunities.
• Utilize advanced data analysis, statistical modeling, and machine learning techniques to extract actionable insights from complex and erse datasets, including short term rental performance, market trends and real estate data.
• Work closely with product managers, engineers, and designers to define product requirements, prioritize features, and ensure the successful delivery of software tools that meet the needs of short term rental investors.
• Develop predictive models, algorithms, and optimization techniques to empower hosts in making data-driven decisions regarding pricing strategies, occupancy rates, availability management, and revenue maximization.
• Drive the implementation and integration of data science models and algorithms within the software infrastructure, ensuring scalability, reliability, and performance.
• Stay up-to-date with the latest advancements in data science, machine learning, and software development, and apply emerging technologies and methodologies to enhance the capabilities and impact of our software tools.
• Create and implement strategies to source and utilize short-term rental training data at scale.
• Create processes to continuously monitor and improve the performance of our models.

Here’s what you’ll need to be successful:

• A degree in a quantitative field such as Computer Science, Data Science, Statistics, or a related field.
• Minimum of 5 years of professional experience as a Data Scientist, with a focus on software development and advanced analytics.
• Proven track record of designing, developing, and deploying successful software solutions powered by data science and analytics.
• Strong expertise in programming languages such as Python, with proficiency in data manipulation and analysis libraries (e.g., Pandas, Scikit-learn, XGBoost, PyTorch or TensorFlow)
• Proficiency in SQL and database management systems.
• Expertise working with large data sets in distributed systems such as pyspark and snowflake.
• Experience in ML engineering, cloud-based deployment and model lifecycle management.

Here’s what you can expect from us:

• Colorado Salary Statement: The salary range displayed in specifically for those potential hired who will work or reside in the state of Colorado if selected for this role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications.

  Benefits include:

• Competitive cash compensation and benefits, the salary range for this position is $130,000 – $160,000 per year.
• Medical, dental, and vision packages to meet your needs
• Unlimited vacation policy; take time when you need it
• Eligible for Company’s annual discretionary bonus program
• 401K with employer match up to 4%
• Continuing education stipend
• 16 weeks of paid parental leave
• New MacBooks for employees

IT Product Owner (Remote)

fo Locations: Rosemont IL Time Type: Full time Job Requisition Id: R249769

Join Our Community of Food People!

At US Foods®, innovation and technology is our superpower. By expanding our digital ecosystem and leading with a customer-first mindset, we’re delivering technology that empowers our customers and simplifies business. As we transform the digital landscape of the foodservice industry, we’re outpacing our competitors faster than ever before.

We believe ersity is the cornerstone of creativity and innovation—and we foster an open, inclusive, flexible work environment that supports our transformation.

The Product Owner at US Foods is responsible for building and enhancing US Foods IT capabilities. The Product Owner drives the vision and strategy of a given Product, ensures consistent value creation throughout the delivery process, and represents the needs of our customers and stakeholders. A key component of this role is to maximize the generated ROI of the Product by identifying the right features and breaking them down into clear user stories for a well-prioritized backlog. Beyond this, the Product Owner may be responsible for resourcing, budgeting, and financial decision-making at the Product team level. As a central figure in the Product team, the Product Owner works closely with a combination of Scrum Master, Developers, UX designers, Architects, QA, and DevOps team members to design and deliver innovative solutions and Product features.

The right candidate is a strategic thinker with the ability to respond quickly to changing business needs & priorities, offering a proven track record of efficiently delivering quality releases on time. They must possess the ability to rapidly earn trust with both stakeholders and team members, and can work effectively with cross-functional teams.

Flexible Work Policy: The work for the Product Owner position is completed 100% remotely anywhere in the United States except Hawaii or United States Territories. This position may have the potential to travel up to 20% dependent on business needs.

Responsibilities

• Establish and maintain relationships with business and technology stakeholders to drive Product strategy and prioritization decisions
• Serve as a liaison between the business and development, acting as the voice of the customer and communicating requirements and needs to the Product team
• Deliver on-time, on-budget, on-quality, on-fit service(s) or Product(s)
• Own, maintain, and continuously groom the Team Backlog
• Facilitate delivery of features along with the Scrum Master by refining and improving processes that lead to more efficient development cycles
• Work within an Agile framework to develop and execute against a Product roadmap
• Develop user stories with detailed requirements and acceptance criteria that address end-user needs
• Participate in recurring Agile ceremonies including Sprint Planning, Daily Standups, Sprint Demos, etc.
• Establish and maintain metrics that track value of delivered Features and team output
• Ensure there is value generated back to the enterprise through diligence in prioritization and delivery
• Manage upgrades and ensure Product or Product elements are up to date in order to avoid technical debt
• Maintain an innovating and future-proofing agenda for given Product(s)
• Maintain primary responsibility for Product team operations, including financial management and resourcing (varies by team)
• Anticipate, mitigate and chaperone escalations
• Other duties as assigned by manager

Supervision:

• While the Product Owner will not have formal people management / reporting responsibilities, they are responsible for leading their Product team in delivering against sprint goals

Relationships

• Internal: Business Stakeholders and End Users, IT Leadership, IT Delivery (Scrum Masters, Developers, Architects, UX Designers, Program Managers, etc.)
• External: Application / Systems Vendors (as applicable)

Work Environment

• Up to 20% travel

Minimum Qualifications

• 5+ years demonstrated experience in Product Ownership / Product Management, Business Consulting, IT Business Analysis, or another related field

Education

• Bachelor’s degree in Computer Science, Business Administration, Information Systems, or equivalent work experience

Preferred Qualifications

• Agile or SAFe certification(s) highly preferred
• Demonstrated ability to influence change within large, complex organizations
• Experience using Agile project management tools (e.g. Atlassian) and flowchart tools (e.g. Visio, Lucid Chart) strongly preferred
• Experience with eCommerce, restaurant, and/or wholesale food distribution industries strongly preferred

The following information is provided in accordance with certain state and local laws. Compensation depends on experience, geographic locations, and other factors permitted by law. In Colorado, the expected compensation for this role is between $89,300 and $119,100. In New York, the expected compensation for this role is between $105,400 and $140,500. In California, the expected compensation for this role is between $100,100 and $133,500. In Washington, the expected compensation for this role is between $100,100 and $133,500. This role is also eligible for annual incentive plan bonus. Benefits for this role include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.

***EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status***

About Us

US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. With 28,000 employees and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. US Foods is headquartered in Rosemont, Ill., and generates more than $28 billion in annual revenue. Visit www.usfoods.com to learn more.

US Foods may collect personal information from you in connection with the application process. US Foods complies with the California Privacy Rights Act of 2020, and its policy may be found here.

US Foods, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by applicable law.

US Foods is committed to working with and providing reasonable accommodation to iniduals with disabilities. If reasonable accommodation is needed to participate in the interview process or to perform essential job functions, please contact our US Foods Application Accommodation Line at 855-873-2468. You will be prompted to leave a message. Please state the specifics of the assistance needed and your contact information. A member of our HR department will return your call within two business days.

Core Pentester

Location: Remote – Freelancer Part Time

Who We Are

The Cobalt Core is a community of highly skilled security pentesters who are passionate about what they do and who are always striving to be at the top of their game. This curated community is made up by security professionals with many years of experience as well as talented pentesters who are eager to learn the trade and show their skills. They all have a strong drive to keep up to date on the latest vulnerabilities and exploits, and the tools and methodologies to find them.

A member of the Cobalt Core believes that sharing ideas and collaborating with peers is the best way to achieve good results.

If you believe you would be a good fit to join the Cobalt Core, and you are eager to contribute to the community and participate in the Pentests running on Cobalt please apply. If you are currently residing in the USA, please apply here.

Who You Are

• 3+ years of Pentesting or similar experience (mid-level).
• Professional demeanor
• Respectful towards others
• Take pride in the work you produce
• Strong work ethic with attention to detail
• Desire to be an expert within your field
• Deep understanding of application security
• Ability to communicate effectively
• Collaborative spirit

What You’ll Do

• Perform manual penetration testing of web applications, APIs, internal and external networks, iOS and Android mobile applications
• Work as a member of a pentest team, collaborating and engaging directly with the client
• Document in detail the results of assessments, audits, tests, and verification activities
• Perform manual validation of vulnerabilities
• Perform mobile and web app pentesting for OWASP top 10 vulnerabilities.
• The following certifications are a plus:
  • CREST, PenTest+, GPEN, CEH, OSCP, AWS, CISSP, eCPPT, eWAPT, OSCE, OSWE
• Please note that this is a freelance, part-time position.

Application Process: Applicants need only apply once and may not receive a response from our team. We review applications on a rolling basis and will reach out to a candidate should there be a mutual alignment. Repeated inquiries after applying and across social media is not favorable.

1. Application – Becoming part of the Cobalt Core is a highly selective process, and only the best applicants will be invited to next steps in the on boarding process. Preference will be given to applicants who come referred by other Cobalt Core pentesters.
2. Chat with a Cobalt representative – Get to know about Cobalt and how we work. We will also want to know about you, your experience, strengths and what drives you. If we all think it’s a great fit, we will explore how we can work together!
3. Getting setup on the Cobalt platform + Background Check & ID Verification – In this step we will make sure you are all set up for success, and we will also ask you to pass a Background Check & ID Verification.
4. Start working on cool projects!

Please note that this is not an entry level position.

Title: API Integrations – Customer Support

Location: Remote, USA

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

The API Integrations Specialist is an Associate level, hourly position that will contribute to the success of the Toast Customer Care Integrations team. As an API Integrations Specialist, you will assess customer needs, manage expectations, and respond effectively to resolve escalations quickly. The ideal candidate will be responsible for managing relationships with new and existing partners and customers. You will manage escalated technical and application support requests for customers who are using Toast Integrations and Toast APIs.

About this roll* (Responsibilities)

• Primary support and point of contact for post-integration vendor issues and support for vendors/customers experiencing problems with integrations.
• Accepting direct customer calls, quickly identify problems, set expectations and resolve whenever possible.
• Perform basic troubleshooting of integration issues by becoming proficient in Toast systems and tools such as Splunk and Postman.
• Present customers and vendors with continuous updates and solutions within our SLAs and document support tickets, while also knowing when to appropriately escalate to Senior API Integrations Specialists.
• Be the voice of the customer and vendor, and collect feedback to drive continuous improvement across all areas including product.
• Relentlessly pursue customer satisfaction, every interaction is an opportunity to delight our customers.

Do you have the right ingredients*? (Requirements)

• 2+ years experience in Customer/Technical Support or a closely related field
• Must have previous experience working with API’s and integration errors.
• Excellent verbal and written communication skills
• Proficient in system troubleshooting and analysis
• Passion for customer and vendor support
• Ability to work scheduled shifts including day, evening and weekends

Our Spread of Total Rewards

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

*Bread puns encouraged but not required

#LI-DNI

The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits.

Pay Range

$21.15$33.65 USD

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most erse industries. We embrace and are excited by this ersity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and ersity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].

< class="section page-centered" data-qa="job-description">

Location:  International, Anywhere; 100% Remote

Mactores is a trusted leader among businesses in providing modern data platform solutions. Since 2008, Mactores has been enabling businesses to accelerate their value through automation by providing End-to-End Data Solutions that are automated, agile, and secure. We collaborate with customers to strategize, navigate, and accelerate an ideal path forward with a digital transformation via assessments, migration, or modernization.

We are looking for a DevOps Engineer with expertise in infrastructure as a code, configuration management, continuous integration, continuous deployment, and automated monitoring for big data workloads, large enterprise applications, customer applications, and databases.

You will have hands-on technology expertise coupled with a background in professional services and client-facing skills. You are passionate about the best practices of cloud deployment and ensuring that customer expectation is set and met appropriately. If you love to solve problems using your skills, then join the Team Mactores. We have a casual and fun office environment that actively steers clear of rigid “corporate” culture, focuses on productivity and creativity, and allows you to be part of a world-class team while still being yourself

What you will do?

• • Automate infrastructure creation with Terraform, AWS Cloud Formation
  • Perform application configuration management, and application-deployment tool enabling infrastructure as code.
  • Take ownership of the Build and release cycle of the customer project.
  • Share the responsibility for deploying releases and conducting other operations maintenance.
  • Enhance operations infrastructures such as Jenkins clusters, Bitbucket, monitoring tools (Consul), and metrics tools such as Graphite and Grafana.
  • Provide operational support for the rest of the Engineering team help migrate our remaining dedicated hardware infrastructure to the cloud.
  • Establish and maintain operational best practices.
  • Participate in hiring culturally fit engineers in the organization, help engineers make their career paths by consulting with them.
  • Design the team strategy in collaboration with founders of the organization.

What are we looking for?

• • 4+ years of experience in using Terraform for IaaC
  • 4+ years of configuration management and engineering for large-scale customers, ideally supporting an Agile development process.
  • 4+ years of Linux or Windows Administration experience.
  • 4+ years of version control systems (git), including branching and merging strategies.
  • 2+ Experience in working with AWS Infrastructure, and platform services.
  • 2+ Experience in cloud automation tools (Ansible, Chef).
  • Exposure to working on container services like Kubernetes on AWS, ECS, and EKS
  • You are extremely proactive at identifying ways to improve things and to make them more reliable.

You will be preferred if

• • Expertise in multiple cloud services provider: Amazon Web Services, Microsoft Azure, Google Cloud Platform
  • AWS Solutions Architect Professional or Associate Level Certificate
  • AWS DevOps Professional Certificate

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Title: Senior Software Engineer – Management Tools

Location: Worldwide – Remote

Invisible Technologies is on a mission to redefine work through automation and human interaction, powered by our globally distributed team of Partners, Specialists, and Agents. We were a distributed team before it was a necessity, and we take pride in our transparent, effective communication to collaborate and take ownership as needed.

As a Senior Software Engineer your job is to write quality code, act with strong ownership, execute on and add to the vision of the engineering team, working with product and wider stakeholders. You will be working on developing Process Builder our proprietary platform that orchestrates work across an automation engine and a labor marketplace.

Culture

We believe in continuous learning and growth, and as a senior engineer, we expect you to foster this culture within the team. You will have the opportunity to mentor others and push the boundaries of what our platform can do.

Execution

Execution is key to our operations. We expect you to deliver on your commitments and effectively prioritize tasks to make sensible, expedient progress. Communication is crucial – announce what you will do, do it, then confirm when it’s done.

The Technology

Our platform is Typescript and Python.

We’re avid users of NextJS, React, Django, Postgres, Kubernetes, and GraphQL.

We’re always eager to learn and grow and try new technologies.

Requirements

• Significant experience developing applications in team environments.
• Able to work well with Product Managers to develop technical specifications for large projects with complex scope
• Able to research and synthesize new technologies (frameworks, libraries, techniques) and explain and evangelize them to more junior engineers.
• Experience using React for front-end development. (We use React, Next.js and Prisma)
• Backend language experience including Node, Python (Flask/Django/etc.)
• Strong understanding of relational databases (MySQL, PostgreSQL, etc.)

Location

Currently, we’re looking to hire in North/South America to ensure reasonable overlap with our existing teams and stakeholders.

Working Schedule

The candidate should be available between 10am to 3pm EDT from Monday to Friday.

Compensation

• 2023: $105,000 (USD) annual base + annual bonus potential + generous equity!
• Healthcare Benefits (or Stipend Option for Non – US Candidates)
• Work Remotely
• OWNERSHIP!!

Cybersecurity Research Engineer

CATEGORY Engineering

DESCRIPTION

NetSPI is a dynamic cyber security company headquartered in Minneapolis. We are the global leader in offensive security, delivering the most comprehensive suite of penetration testing, attack surface management, and breach and attack simulation solutions. Our global cybersecurity experts are committed to securing the world’s most prominent organizations, including nine of the top 10 U.S. banks, four of the top five leading cloud providers, four of the five largest healthcare companies, three FAANG companies, seven of the top 10 U.S. retailers & e-commerce companies, and many of the Fortune 500.

NetSPI is constantly growing and looking for innovative minds to join us in helping some of the largest organizations in the world protect their technology and data from cyber criminals. If you thrive in a collaborative setting and enjoy working with best-in-class technology – we want to meet you!

We are seeking a cybersecurity research engineer who is ready to work with innovative technologies and architecture in an organization that is pushing the boundaries of Attack Surface Management. Here, you will take complete, end-to-end ownership of research projects across our entire platform. Our ideal candidate has experience building products from scratch and a firm understanding of network penetration testing, web frameworks, APIs, databases, and multiple backend languages. You will be joining a small team working at the forefront of modern technology, solving the challenges that impact the entire business, and delivering amazing global user experiences.

Responsibilities:

• Work across engineering and operations to identify and automate the detection of emerging threats in our clients’ attack surfaces
• Stay up to date with the latest CVEs and threats that can be added into our monitoring
• Work independently and in collaboration with internal and external teams to conceptualize and implement new capabilities into our scanning workflows
• Work with agile development methodologies, adhering to best practices and pursuing continued learning opportunities
• Collaborate with internal teams to identify emerging security threats, and develop and deploy detections for these into the product
• Participate in all aspects of software development including design, implementation, testing, and deployment
• Work primarily with Python, NodeJS, Docker, Postgres, and Java
• Collaborate across time zones via Slack, GitHub comments, documents, and frequent video conferences

Minimum Qualifications:

• Bachelor’s degree in computer science, information technology, engineering, or applicable work experience
• 2+ years of experience in penetration testing or security engineering
• Experience building web applications
• Experience designing and integrating RESTful APIs
• Knowledge of AWS, Terraform, ReactJS, and Typescript
• Excellent debugging and optimization skills
• Unit/integration testing experience

Preferred Qualifications:

• Passion for problem-solving, and research and development
• Strong grasp on both offensive and defensive security principles and practices
• Interest in learning new tools, languages, workflows, and philosophies to grow
• Professional certifications or demonstrable comparable experience

#LI-Remote

LOCATION Remote

ABOUT THE ORGANIZATION NetSPI is a fast-growing, dynamic cybersecurity company headquartered in the North Loop of Minneapolis. As the leader in vulnerability orchestration and security testing, we’re continually growing, and we pride ourselves on keeping absolutely current and cutting-edge in everything we do.

Title: Process Engineer/Developer

Location: Worldwide – Remote

Who Are We?

Invisible Technologies stands at the forefront of operations innovation. We remove strategic roadblocks for clients, providing solutions to the world’s most complex business problems.

A technology-led managed execution service, our success is driven by our powerful process orchestration platform, which blends the perfect mix of artificial and human intelligence with automation to create extraordinary growth and scale opportunities for clients.

We are seeking a dedicated Process Engineer/Developer to join our team. The ideal candidate will possess a strong background in both process engineering and software development, with the ability to create connections and automations between various software platforms. This role requires an inidual with a keen understanding of workflows, data processing, and integration methodologies, coupled with hands-on coding expertise.

Who We Want

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 3 years of experience in process engineering and software development
• Proficient in Python, Java
• Experience with API integrations and automation tools.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

What You Will Be Doing

• Process Analysis and Improvement:
  • Recommend and design process modifications to optimize efficiency and reduce manual interventions.
• Software Integration and Automation:
  • Develop, implement, and maintain integrations between different software platforms using APIs, middleware, and other relevant technologies.
  • Create automation scripts to streamline repetitive tasks and enhance data flow between systems.
• Coding and Development:
  • Collaborate with the development team to design and implement new processes and platform connections.
• Cross-functional Collaboration:
  • Work closely with Leadership Team to ensure seamless integrations and updates.

Compensation & Benefits

• 2023: $40,000 (USD) annual salary
• Flexible Work Schedule
• Unlimited Vacation Days
• Paid Time Off (20-25 days)
• Work remotely!

Data Quality Scientist

at Komodo Health

United States (Remote)

We Breathe Life Into Data

At Komodo Health, our mission is to reduce the global burden of disease. And we believe that smarter use of data is essential to this mission. That’s why we built the Healthcare Map — the industry’s largest, most complete, precise view of the U.S. healthcare system — by combining de-identified, real-world patient data with innovative algorithms and decades of clinical experience. The Healthcare Map serves as our foundation for a powerful suite of software applications, helping us answer healthcare’s most complex questions for our partners. Across the healthcare ecosystem, we’re helping our clients unlock critical insights to track detailed patient behaviors and treatment patterns, identify gaps in care, address unmet patient needs, and reduce the global burden of disease.

As we pursue these goals, it remains essential to us that we stay grounded in our values: be awesome, seek growth, deliver “wow,” and enjoy the ride. At Komodo, you will be joining a team of ambitious, supportive Dragons with erse backgrounds but a shared passion to deliver on our mission to reduce the burden of disease — and enjoy the journey along the way.

The Opportunity at Komodo Health

Quality is at the heart of everything that Komodo Health does. It is embedded in our vision — reduce the global impact of disease — and the mandate we have as a data and insight provider to leading global healthcare companies. The Data Product Quality team’s mission is to define, build, monitor, and improve the quality of Komodo’s Data Products.

Our data quality scientists help build analytics pipelines and complex logic for complicated data projects that solve tangible data quality issues. You will design, maintain, and implement data quality assurance processes, including understanding product requirement documents and transforming them into data quality assurance components. Typical tasks include, but not limited to performing complex data analysis and assessing completeness, consistency and accuracy of data products, writing automation SQL/scripts for regression testing, writing SQL/Scripts for functional testing, and producing interactive data quality dashboards

Looking back on your first 12 months at Komodo Health, you will have…

• Became an expert with our healthcare datasets especially Komodo’s healthcare MAP
• Effectively partnered with customer-facing teams to reconcile client requirements with the data quality capabilities of KH
• Incorporated a good understanding of the healthcare datasets at Komodo and client use-cases to effectively partner with data engineering teams for data quality decisions
• Partnered with Engineering and Product to own end to end quality processes for multiple sources
• Developed and enhanced our product quality testing framework and increased overall test coverage
• Developed quality monitoring tools based on advanced algorithms and modeling

What you bring to Komodo Health:

• Keenly analytical mindset and the ability to solve complex problems with limited supervision
• Experience writing SQL queries and working with Relational Databases AND/OR Proficient in scripting with Python
• Ability to work well both independently and collaboratively, in a fast-paced and agile environment
• Worked with testing data within a data warehouse, ODS or analytics DB
• Performed both automated and manual data product validation, with the focus on increasing automation test coverage
• Comfortable with version control systems such as Git/GitHub

Compensation at Komodo Health

We are committed to providing competitive compensation for all roles at Komodo Health. We carefully consider multiple factors when determining compensation, including your skills, experience, and location while balancing internal equity relative to peers at the company.

The targeted base salary range for the this role is listed below and is accompanied by a competitive bonus and equity package.

$98,000—$123,600 USD

Where You’ll Work

Komodo Health has a hybrid work model; we recognize the power of choice and importance of flexibility for the well-being of both our company and our inidual Dragons. Roles may be completely remote based anywhere in the country listed, remote but based in a specific region, or local (commuting distance) to one of our hubs in San Francisco, New York City, or Chicago with remote work options.

What We Offer

On top of our commitment to providing competitive, fair pay for all roles at Komodo Health, we’re proud to offer robust and inclusive benefits to all Dragons at Komodo Health. We offer global time off programs, extensive internal and external career development and learning opportunities, multiple affinity groups celebrating our team’s ersity, and an annual wellness and productivity stipend to support you in being your healthiest, best self.

Equal Opportunity Statement

Komodo Health provides equal employment opportunities to all applicants and employees. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Senior Product Security Engineer

Location: Remote, US

Who is Flock?

Flock Safety provides the first public safety operating system that empowers private communities and law enforcement to work together to eliminate crime. We are committed to protecting human privacy and mitigating bias in policing with the development of best-in-class technology rooted in ethical design, which unites civilians and public servants in pursuit of a safer, more equitable society.

Our Safety-as-a-Service approach includes affordable devices powered by LTE and solar that can be installed anywhere. Our technology detects and captures objective details, decodes evidence in real-time and delivers investigative leads into the hands of those who matter.

While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fun relationships even when we are physically apart. Our flock of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. Flock Safety is headquartered in Atlanta and operates nationwide. We have raised over $380M in venture capital including a recent Series E round led by Tiger Global. Now surpassing a 3B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.

The Role

Our Product Security team is looking to hire a Senior Product Security Engineer to help build security solutions that will impact our newest products going to market in 2024. This person will partner closely with engineering teams and leadership to ensure we continue creating a product that prioritizes security, privacy and ethics.

How you’ll make an impact:

• Work with device software teams to:
  • Implement fixes for security vulnerabilities
  • Develop and implement defensive security measures
• Develop, review, test, and debug Android APIs and system services
• Assist with designing strategic innovations for security architecture
• Lead security projects designed to improve the security posture of the Flock device ecosystem
• Perform threat modeling on device security, share security recommendations, and refine the security design guidelines.

We’re looking for people who:

• Strong knowledge of and experience with AOSP architecture and comprising projects
• Have extensive knowledge of Android fundamentals (ART, RIL, AIDL, Broadcast, Binder, Messenger, SystemServer, etc.). Specific experience with the Java/Frameworks side of these interfaces preferred
• Experience with C/C++ and Kotlin/Java, specific experience with Android Frameworks and System Java preferred
• Working in a Linux development environment with GNU toolchain and standard project management tools (Git, Github, Gerrit, etc.)
• Dealing with complex systems and codebases (AOSP, Android Makefile, Soong, HALs, etc)
• Experience with SELinux
• 4+ years of experience developing software for Android devices

Nice to haves:

• Experience working directly with hardware, specifically microcontrollers
• Low level experience working with Qualcomm chipsets
• Low level experience working with network protocols such as BLE and LTE
• Linux internals (process scheduler, memory management, concurrency, synchronization, memory allocation, file system, networking, storage, subsystem architecture)

Feeling uneasy that you haven’t ticked every box? That’s okay, we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.

Why Join Us?

Can you imagine a world without crime? We can. Our mission is simple, to eliminate crime. We pride ourselves on building a community of low-ego and easy to work with people. What makes Flock Safety special is a combination of interesting work, a compelling mission, and a chance to change the trajectory of your career. We are at a unique inflection point where, after a few (or many!) short years here, we know you will accelerate your career and look back fondly on your time with us and the work you did to make your community safer.

• Salary & Equity: In this role, you’ll receive a starting salary of $150,000-$170,000 as well as stock options
• Use what you need PTO: We seriously mean it, plus 11 company holidays and your birthday off!
• Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match.
• Family Leave: We provide 16 weeks of 100% paid leave for primary caregivers and 12 weeks of 100% paid leave for secondary caregivers.
• Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. We will reimburse $10,000 a year for adoption, surrogacy, or infertility.
• Mental Health: All employees receive an annual subscription to Headspace
• Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support
• Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address inidual grants, model tax scenarios, and answer general questions.
• WFH Stipend: $150 per month to cover the costs of working from home.
• L&D Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more.
• Home Office Stipend: A one-time $750 to help you create your dream office.
• Coworking Space: If you’re not local to our ATL HQ, we’ll provide $250 a month to get you set up with an All Access Membership to WeWork (or a local coworking space in your area).
• Pet Insurance: We’ve partnered with Pumpkin to provide insurance for our employee’s fur babies.

Flock is an equal opportunity employer. We celebrate erse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from erse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together.

If you need assistance or an accommodation due to a disability, please email us at [email protected]. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.

Title: Senior Technical Consultant – Java/Spring/QA

Location: United States, MI, St. Louis, 48880

C: 2.02

Job Category: Platforms & Technology

Senior Technical Consultant – Java/Spring/QA

ST. LOUIS, MI, United States

JOB DESCRIPTION

We currently have a career opportunity for a Senior Technical Consultant to join our team. This is a remote position, must live in the United States.

As a Senior Technical Consultant you will participate in all aspects of the software development lifecycle which includes estimating, technical design, implementation, documentation, testing, deployment and support of application developed for our clients. As a member working in a team environment you will take direction from solution architects and Leads on development activities.

Perficient is always looking for the best and brightest talent and we need you! We’re a quickly-growing, global digital consulting leader, and we’re transforming the world’s largest enterprises and biggest brands. You’ll work with the latest technologies, expand your skills, and become a part of our global community of talented, erse, and knowledgeable colleagues.

RESPONSIBILITIES

• Participate in technical planning & requirements gathering phases including Design, code, test, troubleshoot, and document engineering software applications.
• Ensuring that technical software development process is followed on the project, familiar with industry best practices for software development.
• Skilled in programming (Java/JavaScript)

QUALIFICATIONS

• Passionate coder with 6 years of application development experience.
• Good knowledge about Micro Services
  • Rest Services
  • AWS/Google/Azure – Cloud Platform
  • Micro Services Design Patterns (Reliability, Backend for Front end, Service Registration/Discovery, Data management)
  • Strong knowledge on Kafka, Elastic Search
  • Strong knowledge on Java / Spring Boot / Spring Cloud
• Frontend
  • Strong knowledge on Angular or React
  • ES6 JavaScript
  • TypeScript
  • HTML/SASS/CSS
• Cloud-based development experience (PCF preferred).
• Expertise in Oracle, SQL Server, or similar databases.
• Build and conduct automated tests for complex web app UIs, networks, clients, databases, and backend services.
• Experienced in API, Database, UI, and performance testing.
• Familiarity with various Dev IDEs, Unit/Integration tools, GIT/bitbucket, and automation tools (Selenium/TestNg/Playwright/Jmeter).
• Knowledge of CI/CD and Containerization (Jenkins, Docker).
• Familiar with Product Development Lifecycle, Agile, and JIRA.
• Demonstrate the ability to adapt and work with team members of various experience level.
• Strong debugging, problem solving and investigative skills. Ability to assimilate disparate information (log files, error messages etc.) and pursue leads to find root cause problems.
• Experience with Agile/Scrum methodology.
• Self-starter who can work independently.
• Bachelor’s Degree in MIS, Computer Science, Math, Engineering or comparable major.
• Strong consulting and communication skills. Ability to work effectively with various organizations in pursuit of problem solutions.

Perficient full-time employees receive complete and competitive benefits. We offer a collaborative work environment, competitive compensation, generous work/life opportunities and an outstanding benefits package that includes paid time off plus holidays. In addition, all colleagues are eligible for a number of rewards and recognition programs including billable bonus opportunities. Encouraging a healthy work/life balance and providing our colleagues great benefits are just part of what makes Perficient a great place to work.

WHO WE ARE

Perficient is a leading global digital consultancy. We imagine, create, engineer, and run digital transformation solutions that help our clients exceed customers’ expectations, outpace competition, and grow their business. With unparalleled strategy, creative, and technology capabilities, our colleagues bring big thinking and innovative ideas, along with a practical approach to help our clients the world’s largest enterprises and biggest brands succeed.

WHAT WE BELIEVE

At Perficient, we promise to challenge, champion, and celebrate our people. You will experience a unique and collaborative culture that values every voice. Join our team, and you’ll become part of something truly special.

We believe in developing a workforce that is as erse and inclusive as the clients we work with. We’re committed to actively listening, learning, and acting to further advance our organization, our communities, and our future leaders and we’re not done yet.

Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated.

Disability Accommodations:

Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified iniduals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us.

Disclaimer: The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time.

#LI-BV1

#LI-Remote

ABOUT US

Perficient is always looking for the best and brightest talent and we need you! We’re a quickly growing, global digital consulting leader, and we’re transforming the world’s largest enterprises and biggest brands. You’ll work with the latest technologies, expand your skills, experience work-life balance, and become a part of our global community of talented, erse, and knowledgeable colleagues.

JOB INFO

• Job Identification2023000920
• Job CategoryPlatforms & Technology
• Job ScheduleFull time
• Locations 555 Maryville University Dr, Saint Louis, MO, 63141, US

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Sr Web Developer (HTML, CSS, JS)

• Development
• Remote job

Job description

Are you passionate about creating visually stunning and highly functional websites that captivate users and drive business growth? If so, we’re eager to hear from you!

RebelMouse is actively seeking a talented and enthusiastic Web Developer to join our team. As a Web Developer at RebelMouse, you’ll have the opportunity to work on erse and challenging projects, including:

• Designing and developing new user-facing features that elevate website aesthetics and functionality.
• Creating and maintaining responsive, mobile-friendly layouts for an optimal user experience across devices.
• Optimizing websites for exceptional performance, Core Web Vitals compliance, and top-notch SEO.
• Seamlessly integrating websites with third-party services to enhance functionality and user engagement.
• Developing custom dashboards and feeds to extend the capabilities of our content management system (CMS).

In addition to your technical expertise, we highly value collaboration and a strong work ethic. We offer a competitive salary and benefits package, along with a supportive and collaborative work environment.

Why Join RebelMouse:

• Join a team of passionate and talented professionals dedicated to building innovative and user-friendly products.
• Work remotely from anywhere.
• Enjoy a competitive salary and benefits package, within a supportive and collaborative work environment.
• Embrace a commitment to work-life balance and employee well-being.

Ready to elevate your web development skills and make a meaningful impact?

To gain insights into life at RebelMouse and the Web Developer role, watch this two-minute video

Job requirements

What You’ll Need:

• Mid to senior levels of proficiency in HTML and CSS.
• Mid to mid-junior levels of proficiency in Vanilla JS.
• Proven track record of implementing multiple websites without relying on low-code or no-code tools (e.g., Elementor, Webflow, etc.).
• Availability for at least five daily working hours between 9 a.m. to 5 p.m. Eastern Time Zone.

What’s a Plus:

• Experience with various content management systems (e.g., WordPress, Drupal, Joomla, etc.).
• Proficiency in JavaScript web application development.
• Familiarity with tools like Figma, Jira, and Zendesk.

Database Administrator (MS SQL)

at Modus Create

Global

Hello! Are you ready to Work from Home and transform your career? If you have great consulting skills and know you can consistently delight our customers and help grow our accounts, Modus is the perfect fit for you. Our high performance team helps our clients to build awesome solutions to accomplish their goals and vision. Are you interested in working from home with some of the best talent on the planet? Then keep reading.

We’re looking for a Database Administrator to join our team at Modus.

About You

Experience Level: Senior

[In reference to requisition 1653]

• You will be responsible for the performance, integrity, and security of a database. You’ll be involved in designing, testing, planning, implementing, protecting, operating, managing, and maintaining our client’s database.
• As a Database Administrator, you will be responsible for providing guidance and support to Application Developers, assisting with schema design, code review, and SQL query tuning.
• As a Database Administrator, you will be responsible for analyzing the current databases, designing new ones, and then migrating them. This will include analyzing database structure, writing scripts to handle data transformation, and migrating the data.
• As a Database Administrator, you will be responsible for migrating data from one database to another. You must have ETL experience using tool like SSIS, Apache Spark, Snowflake, or PL/SQL.
• You have worked with remote, globally distributed teams of data architects, database programmers, etc. Your primary focus will be to work directly with the client to monitor database performance, implement changes, and apply new patches and versions when required. You will perform tests and evaluations regularly to ensure data security, privacy, and integrity. You will be writing and deploying SQL patches.
• You’re experienced with agile methodologies such as Scrum, and Kanban. Problem-solving and critical thinking are second nature to you. It is required for you to have experience working as a Database Admin. You have excellent knowledge of data backup, recovery, security, integrity, and SQL. Hands-on experience with database standards and end-user applications. You are familiar with database design, documentation, and coding.
• You are comfortable in the cloud environment, specifically with AWS. You have hands-on experience setting up AWS RDS, DynamoDB, and Aurora instances. You can deal with relational and non-relational databases. You have a sense of the appropriate use case for each. You know how to configure these services in order to achieve high availability and fault tolerance. You had experience setting up databases used for analytics/OLAP.
• You have solid organizational and administrative skills, including multi-tasking and time management, and a Bachelor’s Degree in a computer discipline or relevant certification.
• You love learning and understand that software is an ever-evolving world. You enjoy playing with new tech and exploring areas that you might not have experience with yet. You are self-driven, self-learner willing to share knowledge and participate actively in your community.

Having overlap with your team is critical when working in a global remote team. Modus requires all team members to overlap with EST hours daily. In addition, reliable high speed internet is a must.

Things You Might Do

Modus is a fast-growing, and remote-first company, so you’ll likely get experience on many different projects across the organization. That said, here are some things you’ll probably do:

• Give back to the community via open source and blog posts
• Travel and meet great people- as part of our remote-first lifestyle, it’s important that we come together as needed to work together, meet each other in person and have fun together. Please keep that in mind when you apply.
• Teach and be taught: Modus creates active teams that work in internal and external projects together, giving opportunities to stay relevant with the latest technologies and learning from experts worldwide
• Interact directly with internal and external clients to represent Modus and its values.

Our Benefits may vary according to the Country you are located in, so please reach out to our recruiter in case you have any questions.

If you live in Costa Rica and you become a full-time employee we offer:

• Competitive compensation
• 100% Remote work (could vary according to the client’s needs)
• Flexible working hours
• Travel according to client’s needs
• Company paid private insurance
• The chance to work side-by-side with thought leaders in emerging tech
• Social Security (CCSS) by law

If you live in Romania and you become a full-time employee we offer:

• Competitive compensation
• Medical insurance
• Meal vouchers
• Telework indemnity
• Bookster subscription
• Extra PTO Days with Tenure per year worked(up to max. 4 days)
• Possibility to obtain paid certification/courses if they align with company goals and are relevant for the employee’s role
• Client Referral program
• 100 % remote work and the possibility to work from the office
• The chance to work side-by-side with thought leaders in emerging tech

If you live in the USA and you become a full-time employee we offer:

• Competitive compensation
• Health insurance (medical, vision, and dental) and other benefits (FSA and HSA)
• Virtual Care support
• 401(K) match to up to 3.5% of your annual salary
• Optional Voluntary Short or Long-term disability insurance.
• Remote work
• The chance to work side-by-side with thought leaders in emerging tech
• Flexible Time Off/PTO

If you live anywhere else you can become a contractor, and then we offer:

• Competitive compensation
• 100% Remote work (could vary according to the client’s needs)
• Travel according to client’s needs
• Employee Referral Program
• The chance to work side-by-side with thought leaders in emerging tech

About Modus

Modus Create is a digital product group that accelerates digital transformation. We use high performing small teams, emerging technology, and “new school” product development tools and methods to accelerate business outcomes. We support our clients across four core delivery areas: business and product strategy consulting, customer experience, cloud services, and Agile software delivery.

Driven by a team of world-class talent, we have been recognized by the Inc 5000 list of Fastest Growing Private Companies nine years in a row, the Washington Business Journal list of Fastest Growing Companies in the Washington, DC area three years in a row, and a top company for remote work by FlexJobs. We’re also an official partner to Atlassian, AWS, Cloudflare, GitHub, InVision, Ionic Framework, and Vue.js!

Founded in 2011, with our HQ in Reston, Virginia and offices in Costa Rica, Romania and France, Modus has employees all over the world. Based on the model of an open source team, Modites work remotely and are located across the globe. This has allowed us to hire the best talent in the world, no matter where they live. Our highly collaborative, autonomous, and effective working environment is fueled by a team unified by a love of continuous learning. Our years of thought leadership including books, whitepapers, blog posts, conferences and MeetUp talks, demonstrate our commitment to sharing what we’ve learned.

We encourage every Modus employee to do the same. Our company is a platform for the growth of our employees. Through working with our distributed team of experts on challenging projects, every person that joins the Modus team can expect to continue growing and learning every day. This is your chance to be part of building something great.

*Federal law requires Modus Create to confirm the identity and employment eligibility of all persons hired to work in the United States as full-time employees.

*The statement above does not apply to 1099 Contractors or International Contractors

Modus Create is committed to creating a erse environment, and each of us contributes to inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Platform Engineer

Remote

United States

Engineering

Full time

Description

At Doist, we’re building the future of work.

We’re a multidisciplinary, fully-remote, team that’s passionate about creating products, like Todoist and Twist, that improve people’s lives. We thrive on innovating new solutions to old productivity challenges and we seek to rethink how productivity tools are made.

Our Core Values

They are few, but they are mighty. From creating processes to decision-making and recruiting, we build our four core values into nearly every single thing we do.

• Ambition. You aspire to put a dent in the universe. You set high standards for yourself and those around you. You solve issues that have a high impact on our customers and our company.
• Mastery. You care deeply about the quality of your work. You’re continuously learning and pushing yourself to the limits of your ability. As a champion of your craft, you are also a champion of your well-being – you work intensely, then disconnect completely.
• Independence. Others can trust that you’ll deliver on time. You keep your word and trust your teammates to do the same. You are proactive, take ownership, and remain accountable with little or no direction.
• Communication. Your communication is clear, concise, and engaging. You keep others in the loop and never go radio silent. You speak respectfully and foster warm relationships through your interactions. You’re culturally and socially aware and can appropriately navigate social situations.

We invite you to visit our blog to learn more about us, our values, and how we work.

About the role

As a Platform Engineer, you’ll work on these areas of responsibilities:

Cloud Infrastructure management:

• You will be responsible for provisioning Cloud resources for production and staging environments, following agreed-upon patterns and tooling.
• You will participate in Cloud’s OpEx optimization initiatives through capacity planning and systems architectural reviews.
• You will work closely with our Backend team to advise on system architecture, assisting with planning, design, and review of proposed solutions from a scalability, cost-effectiveness, and growth what-if scenarios perspective.

Resilience, Tooling, and Self-service:

• You will collaborate with the team to plan, conceptualize, and design platform tooling that accelerates all Engineering delivery with a product-first mentality.
• You will be responsible for developing internal tooling that enables other Product Engineering teams to deliver faster and confidently, by addressing common pains (e.g., CI/CD, logging, monitoring, alerting).
• You will collaborate with all Engineering teams to document and promote practices that drive resilience, following industry battle-tested system architectures and techniques such as Product Readiness Checklists, or Twelve Factors.
• You will collaborate in incident response, identifying root causes and deploying mitigation measures to restore service levels. You will collaborate with other teams on follow-up actions to improve the system as a whole.
• You will be part of the team on-call rotation, addressing escalated issues and incidents that require immediate attention.

Security and Business Continuity:

• You will advise self-sufficient teams on how to improve their CI/CD workflows and automation to catch security issues earlier on.
• You will help plan and implement security controls on our production systems to ensure rightful access, strong authentication, and audit record keeping.

About you

It’s important to us that the person we hire will thrive in this role. Here are some core things we believe will set you up for success:

• You have at least 5 years of professional experience developing/supporting web-scale systems, catering to millions of users.
• You have experience with the entire software development life cycle. You have designed and built several projects that have been deployed to production.
• You have experience with at least one compiled programming language (e.g. Go, Rust, Java, etc.) to create commercial or open-source products, and you’re familiar with at least one interpreted/scripting language (e.g. Python, Ruby).
• You can help identify a MySQL InnoDB long-standing lock and advise what fields to use in a DynamoDB table as primary key and secondary index.
• You feel at home in the Unix shell and its standard CLI tools. You can write bash scripts and other tooling to automate your work.
• You are familiar with some software design patterns and are sensible to factors that make up a scalable architectural design.
• You can recommend when to use logging, metrics, or tracing tooling to debug workloads running in production.
• You strive in environments where teams deploy to production tens of times a day, in tinier and more confident iterations, supporting them with tooling that increases confidence in quality gates without degrading shipping pace.
• You are a purpose-driven inidual who can commit to Engineering excellence and help develop sustainable and continuous practices that benefit all Engineering teams.

Requirements

Not sure the role is a good fit for you? That’s okay! We’d still be happy to consider you. Here’s what the process looks like:

1. Submit your complete application by November 6, 2023 at 2PM UTC. This includes a resume (or manually entered experience) and thoughtful responses to all the application questions. No cover letter needed!
2. Application screening. We read every application to understand your motivation, skills, and experience. Once your application has been reviewed, you’ll receive a response regarding the status of your application.
3. Value alignment interview with Alex R. (Head of Infrastructure).
4. Take-home test project. This will be your opportunity to showcase your role-specific skills.
5. Role-specific interview with Artyom P. (Infrastructure Engineer).
6. Culture contribution interview with Felipe R. (Backend Engineer).

We estimate that we’ll complete the whole process by the first week of December.

Benefits

Our perks and benefits are designed to provide the freedom and support you need to grow personally and professionally. Here’s what that looks like:

The basics

• Work from anywhere in the world. We never place restrictions on locations.
• Design your own schedule. Work no more than 40 hours/week.
• Competitive pay. Our formula-based salary calculation provides a highly competitive rate based on your skills and location.

Expand your professional skills

• Pursue personal projects. All Doisters get one month per year to spend on a work-related project they’re passionate about
• Attend conferences. You’ll have a recurring budget to spend on attending conferences that grow your professional knowledge, skills, and network.
• Company retreats. Our annual company-wide retreats are unforgettable.

Craft your ideal work environment

• Cozy up at a coworking space. Find a coworking space that’s right for you and Doist will cover the expense.
• Apps and services budget. You’ll have a monthly budget to spend on services that help you do your job.
• Hardware budget. You’ll have access to a recurring budget to spend on work-related equipment.

Focus on your well-being

• Generous time off. Doisters get 8 weeks (40 days) of PTO/year to use as they wish on vacations and national holidays.
• Parental leave. New parents receive 5 weeks of paid parental leave in addition to 13 weeks of paid pregnancy-related medical leave.
• Invest in your health and wellness. You’ll have a monthly budget to spend on things like gym membership, healthy snacks, massages, health insurance, etc.

All information collected through this application is stored in Workable, Doist’s Applicant Tracking System, where it will be used for recruitment purposes only. For more information on how we handle candidate data at Doist, we invite you to review our recruitment privacy notice. For questions, please contact us at [email protected] (managed by Andrew Gobran & Allan Christensen from People team).

Marketing Data Analyst

at Nethermind

Remote

What are we all about?

We are a team of world class builders and researchers with expertise across several domains: Ethereum Protocol Engineering, Layer-2, Decentralized Finance (DeFi), Miner Extractable Value (MEV), Smart Contract Development, Security Auditing and Formal Verification.

Working to solve some of the most challenging problems in the blockchain space, we frequently collaborate with renowned companies, such as Ethereum Foundation, StarkWare, Gnosis Chain, Aave, Flashbots, xDai, Open Zeppelin, Forta Protocol, Energy Web, POA Network and many more.

We actively contribute to Ethereum core development, EIP’s and network upgrades together with the Ethereum Foundation, and other client teams.

Today, there are nearly 200 of us working remotely from over 45+ countries.

Are you the one?

The Marketing Data Analyst will be responsible for enhancing our data capturing and analysis systems. You’ll know how to leverage APIs, AI tools, and specifically ChatGPT to create innovative automation processes that refine how we collect, organize, and transform complex marketing data into actionable insights. The role has a dual focus: analyzing social, website, and product data to identify trends and audience insights, and making sure this information is easily accessible to the broader organization. The ideal candidate is adept at utilizing visualization tools and articulating insights that inform and shape our inbound marketing and website optimization strategies.

In this role, creative and strategic thinking are as crucial as technical expertise. At Nethermind, we are not just about data but the stories that data tells. If you are passionate about transforming data into strategic assets that power decision-making and innovation, we are eager to meet you!

Responsibilities:

• Data Capture & AI solutions: Work with APIs, and leverage ChatGPT and other AI tools to set up innovative processes that streamline, automize, and optimize our data processes.
• Comprehensive Analysis: Clean, sort, and visualize data from various marketing sources, and conduct competitor research to benchmark and position our strategies effectively.
• Data Visualization: Utilize data visualization tools to create intuitive dashboards and reports that articulate findings, trends, and insights to the marketing team and broader organization.
• Cross-functional Collaboration: Develop relationships across Nethermind, working closely with the sales, engineering, and senior management teams to cater to their data needs and insights requirements.
• Industry Trends: Stay abreast of industry trends and best practices in marketing data analysis, integrating innovations and improvements into our processes and tools continuously.
• Marketing Activity Correlation: Identify intricate correlations between erse marketing activities, providing a nuanced understanding of their collective impact.
• Audience Analysis: Utilize data to understand audience profiles, preferences, and behaviors.

Skills:

• Bachelor’s degree in Marketing, Statistics, Computer Science, or a related field
• 1-2 years of experience in a related field, especially in data analysis or marketing analytics
• Proficiency in a data analysis tool such as Python, or a data visualization tool such as matplotlib etc.
• Strong math and problem-solving skills and the ability to think critically and interpret complex data sets
• Excellent English communication skills (both written and verbal) and collaboration skills, with the ability to effectively present findings to both technical and non-technical audiences.
• Knowledge in marketing research and statistical analysis
• Experience with Notion or similar collaboration and organizational tools to effectively manage projects and workflows
• Understanding of SEO best practices

Nice to have:

• Proficient in SEO and up-to-date with the latest search engine ranking science
• Experience in a marketing or consumer insights capacity is a plus.

Keep up to date on what we are working on by following us on our social channels

Senior Data Engineer

REMOTE

ENGINEERING – ENGINEERING

FULL-TIME

At Jobscan, we’re passionate about empowering job seekers to land more interviews with AI technology. We have helped over 2 million job seekers get more interviews in 100+ countries. Jobscan’s platform benefits job seekers, employers, universities, and communities. We’re a fast-growing remote startup. We are completely customer-funded, profitable, and growing exponentially!

We handle vast amounts of data to help job seekers succeed, and we need an experienced Data Engineer to optimize our pipelines for reliability, efficiency, and quality. As part of our distributed engineering team, you will play a crucial role in shaping the future of our data assets.

What you’ll be doing

• Diagnose and Resolve Issues: Troubleshoot and fix data issues within our existing pipeline, which is built on Segment.
• ETL Development: Design, implement, and maintain ETL processes tailored for BigQuery and MySQL while adhering to privacy and governance principles.
• Data Cleansing: Develop and implement data validation and transformation solutions as an integral part of our ETL workflows.
• Data Integration: Utilize Segment for optimized data collection, integration, and management.
• Stakeholder Collaboration: Work closely with stakeholders to tackle specific data integrity and quality issues.
• Teamwork: Collaborate with our Senior Data Analyst and engineering team to refine data models and architectures.
• SQL Optimization: Write and fine-tune SQL queries for performance and scalability in BigQuery and MySQL environments.
• Documentation: Maintain meticulous documentation for all data processes and updates.

What you’ll need

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 7+ years of relevant experience in data engineering, especially in data pipeline cleanup and ETL processes.
• Direct experience with Customer Data Platforms (CDP) such as Segment, Rudderstack, or Treasure Data.
• Mastery of SQL with hands-on experience in BigQuery and MySQL.
• Proficient in Google Cloud Platform services, particularly BigQuery and Google Analytics 4.
• Experience with modern programming languages like Python, R, JavaScript, and PHP.
• Exceptional problem-solving and communication skills.
• Proven expertise in data schemas and data cleaning principles.

Preferred qualifications

• Specific prior experience with Segment for data integration is a strong plus.
• Capability to read and understand PHP and JavaScript code to collaborate effectively with our engineering team.
• Proven track record in tackling data quality and integrity issues in team settings.

$140,000 – $175,000 a year

Benefits

• Remote work – we trust you to get your work done and make it to your meetings
• Competitive salary + stock options – you should have a piece of what we’re building her
• Flexible schedule – we make it easy to take care of the important things, like your family and health
• Unlimited PTO + 14 Paid Holidays + Paid Sick Days – we want our employees to have time to care for their personal wellness and mental health
• Paid maternal/parental leave – enjoy time with your family’s new addition
• 401(k) + employer match
• Medical, dental, vision, and life insurance with generous employer contributions
• Health savings accounts
• Life insurance
• $1000 office stipend; monthly education and internet stipend
• Wellness stipend – use for yoga class, gym membership, or anything that improves your personal wellness
• Apple computer or PC of your choice
• Bi-annual company retreats

Jobscan is committed to equal pay; ersity, equity, and inclusion; and As we continue to grow, we are always adding more benefits and perks for our team.

Jobscan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Title: Cloud Support Engineer

Location: Home based – Worldwide

This role is an opportunity for a hands-on engineer with a passion for Linux and cloud technologies to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products.

If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.

The role of a Cloud Support Engineer at Canonical

We regularly solve interesting, technical problems. From triaging complex Cloud environment issues, Linux kernel crashes we’ve never seen before to OS configuration issues and root cause analysis, we provide an expert level of support and satisfaction to our peer groups and customers.

We are rapidly expanding and are looking for talented problem solvers with a passion for working on the next generation of Ubuntu solutions for our customers.

Location: This is a globally remote role, unless specified otherwise.

What your day will look like

• Investigate issues reported by customers by researching and escalating issues
• Work to resolve complex customer problems related to Canonical’s portfolio of products.
• Ownership of results: Ensure that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments.
• Engage directly with customers and work collaboratively by phone, ticketing system, and remote sessions to resolve their issues.
• Participate in a regular weekend working rotation.
• Contribute new knowledge base articles and maintain existing articles, ensuring shared knowledge and lessons learned are available to customers.
• Understanding Ubuntu development process to be able to set customer expectations correctly on timeline for a fix.

Background check required

What are we looking for in you

• Excellent verbal and written communication skills in English.
• Hands-on experience supporting Linux systems including 2 or more of:
  • Virtualization / Cloud – primarily using KVM or OpenStack.
  • Containers – especially with Docker, LXD/LXC, or Kubernetes.
  • Storage technologies – block, object and network.
  • Networking (bonding, firewalling, bridging, switching, network file system tuning, MTU issues, etc.)
• Linux integration with other environments (authentication/directory services, network file systems, etc.)
• Cloud computing (provisioning, monitoring, orchestration, etc.)
• Troubleshooting experience:
  • Basic reading of stack traces to be able to search for duplicates, escalate to the correct team.
  • Understand OS and Application level bugs and advise on next steps
  • Programming fundamentals in any language.
• Customer support experience:
  • Customer needs are top priority
  • Communicate clearly and set the right expectations.
• Ability to travel

What we offer you

Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits below, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.

In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.

• Fully remote working environment – we’ve been working remotely since 2004!
• Personal learning and development budget of 2,000USD per annum
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Parental Leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues at sprints’
• Priority Pass for travel and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence – in order to succeed, we need to be the best at what we do.

Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

#LI-remote

Technical Writer

Worldwide

Crowdbotics is on a mission to democratize the software development process by providing entrepreneurs, product managers, and technical teams with the tools to build applications with zero to minimal coding. Embedded in our DNA are the following beliefs and values:

• open systems empower our customers to build future-proof businesses on our platform.
• open architectures enable customers to leverage the best-of-breed technologies for their business and our platform should support and embrace them.
• machine-generated code is just a means to an end. It needs to coexist with human-written code, and be readable by humans in order to be truly useful.
• customers stay on our platform because of the openness, flexibility, and value that our platform offers, and not because they are locked into our platform through inaccessible code.
• talent is global and we will strive to make it accessible to our customers with minimal effort. We are looking for like-minded people who believe in our mission, and share our vision of a world where anyone can build software – at scale.

Crowdbotics is in need of a technical writer to make our products easy to use and integrate by creating useful content for developers and everyday users. Our documentation must exemplify quality and instill trust.

Crowdbotics cares deeply about the developer experience for our customers and agency partners. Our products require innovation and creativity to create an excellent user experience and to increase developer velocity. We need writers with exceptional writing ability and solid technical competence to provide an engaging developer experience.

Key Responsibilities:

• Document new products, features, and APIs
• Document standards, guidelines, and best practices for customer and agency developers
• Organize documentation and make it easily discoverable
• Maintain content quality through curation and content performance analysis
• Push Crowdbotics and the industry forward by dreaming up and implementing new ways to deliver, author, analyze, and interact with technical content

Qualifications:

• 5+ years of Technical Writing experience
• Able to collaborate, partner with, and learn from other members of the product team
• Proficient in HTML and Markdown
• Conversant with Git
• Creative, empathetic, optimistic, and curious
• Adept at communicating technical concepts clearly and precisely
• Able to quickly iterate and improve
• A perpetual learner and teacher
• Experience writing about backend languages like Ruby, Go, Python, PHP, Node, or Java
• Experience selection and implementation of automated documentation tools
• Experience leading information architecture projects

Bonus attributes:

• Remote work experience.
• Previous experience with designing mobile or web app development applications for technical and non-technical users.
• Experience with React, Bootstrap, Heroku and/or Shopify.
• You have built an app with the Crowdbotics App Builder (https://www.crowdbotics.com/app-builder).
• Note: If you are excited about this role and our mission – we strongly encourage you to share your design portfolio as part of your application.

About Crowdbotics

• Crowdbotics is a new way to build software using modular parts and a visual build tool. We’ve made a bet that the people building products and companies around Crowdbotics represent a new kind of software creator that, if we do our job right, will become the new normal for how people build software in the next decade with readymade parts, cloud talent, and automated tools that empower everyone to be a maker. We see this as the future, and our customers, investors, and the market do too. To that end, Crowdbotics is creating what we call an Operating System for Application Development. What exactly does this mean? Contemporary application development requires the use of multiple tools and processes that are often spread across multiple disconnected systems. The Crowdbotics App Builder seeks to unify all these tools and processes into a single system with 4 key facets:
• No-code engine which enables users to build applications without coding, including a way to create database models visually, import screen layouts and designs from common development tools, and visually link screens to external services.
• Workforce management which enables a user to source talent from a curated menu of Crowdbotics experts who can help take your product over the finish line.
• Process and Project Management: We enable a user to manage all aspects of their agile development process, including tasks, milestones, and deadlines.
• Deployment and post-deployment maintenance which allows the user to one-click deploy their application to various cloud providers (Heroku being the most popular), app stores, and to provision and manage other infrastructure resources seamlessly.

Top 10 reasons to work for Crowdbotics:

• Work with helpful, kind, motivated, and talented people.
• Work remote so you have no commute and are free to travel and move.
• Have flexible work hours so you are there for other people and free to plan the day however you like.
• Everyone works remote, but you don’t feel remote. We don’t have a head office, so you’re not in a satellite office.
• Our open architectures enable customers to leverage the best-of-breed technologies for their business and our platform supports and embraces them.
• Talent is global and we will strive to make it accessible to our customers with minimal effort. We are looking for like-minded people who believe in our mission, and share our vision of a world where anyone can build software – at scale.
• Work on a product used by lots of people that care about what you do.
• Our open systems empower our customers to build future-proof businesses on our platform.
• Focused on results, not on long hours, so that you can have a life and don’t burn out.
• Open internal processes: know what you’re getting into and be assured we’re thoughtful and effective.

Crowdbotics is an E-Verify Employer and this organization participates in E-Verify.

Title: Member Experience, Senior Program Manager (Remote)

Location: United States (U.S.)

Company Overview

ID.me simplifies how people securely prove and share their identity online. The company empowers people to control their data through a portable and trusted login, which means they don’t need to create a new password when visiting sites that have the ID.me button.

The COVID-19 pandemic accelerated digital migration for many critical services. Those services require a trusted identity to safeguard against fraud and help ensure people are who they claim to be. With ID.me, login and identity credentials move with people, which can reduce the time and frustration of having to verify at multiple sites and set up multiple passwords.

ID.me is a credential service provider compliant with federal standards for digital identity verification.

In addition to helping people control their credentials and data, the company’s No Identity Left Behind initiative strives to expand access and inclusion for all people. The company offers multiple pathways to verification online self-serve, live video chat agents, and in person. ID.me is passionate about building a robust identity network that does not compromise access for traditionally underserved groups.

Role Overview

ID.me is looking for a Member Experience Senior Program Manager to be responsible for our identity verification products including, designing the support experience, understanding drivers of ticket volume, surfacing insights from our product CSAT and ad hoc surveys, and owning the cross-functional relationship between member support, product, sales, customer success and marketing. This role is also responsible for planning for unhappy paths, and ensuring member support is prepared for new product launches and that all member-facing support collateral is accurate.

This role is essential for ensuring exceptional customer support and driving product improvement based on customer insights. The ideal candidate will be a detail-oriented self-starter with a passion for customer experience, and proven track record identifying insights that lead to meaningful product or support experience changes.

This is a remote position, and will report directly to the Sr. Manager of Member Experience.

Responsibilities

Including but not limited to:

Member Frustrations / Ticket Insights

• Analyze support ticket data to identify the reasons members are writing into support
• Develop strategies to proactively prevent and minimize future product defects
• Build data-driven business cases to inform prioritization of initiatives
• Understand member-unfriendly processes, policies, and products that drive ticket volumes to identify opportunities to reduce GS ticket volume
• Share reports with Product and Customer Success on member friction points to influence change
• Investigate bugs reported by agents, members, and partners to identify root causes

Support Experience Planning

• Define the support experience for issues members will likely encounter when using ID.me product, including creating unhappy paths and decision trees to guide issue resolution to inform agent guidance and self-service reporting needed
• Partner with Chatbot team to build out troubleshooting guidance and automations
• Partner with Support Operations to prepare agents for new product launches
• Partner with Member Education team to create self-service help resources (Help Articles, Chatbot) and agent resources (live chat scripts, email responses)
• Partner cross-functionally to increase use of automations to resolve members’s issues

Continuous Improvements

• Deep e into the member journey to surface drivers of member confusion and dissatisfaction from the product
• Build a case for changes to the product experience to address user frustrations
• Partner with Product to identify opportunities to reduce abandonment
• Facilitate improvements to legitimate user experiences

Ideal Qualifications

The qualifications below are ideal, but not all are required. We encourage candidates to apply if they satisfy some, but not all of the qualifications.

• Bachelor’s Degree in a relevant field such as Business, Mathematics, or other quantitative focus
• At least 5 years of relevant experience in a project or program management role; prior experience working in a customer experience, customer support strategy, consulting, or business intelligence role a plus
• Strong analytical and problem solving skills with the ability to collect, analyze, and interpret data from various sources to identify trends and insights
• Ability to work autonomously and make independent decisions to meet deliverables with minimal oversight
• Demonstrated ability to collaborate and influence cross-functional teams to drive improvements and deliver results
• Strong interpersonal skills including strong listening, written and verbal communication, and the ability to communicate with others clearly and professionally

The ideal candidate will thrive in the following culture:

• Ability to thrive in a fast-paced environment, with changing priorities and shifting of gears
• Must be a team player with a strong, self-managing work ethic
• Must be a self-starter with a passion for learning and continuous improvement

Note that candidates must be located in the continental U.S.

ID.me Covid Vaccination Requirement

ID.me has a mandatory vaccination requirement where not prohibited by applicable federal or state law.

All current and future employees are required to receive their COVID-19 vaccinations, unless a reasonable accommodation is approved. Employees not in compliance with this policy will be placed on leave and will be terminated if no valid reason for not getting the COVID-19 vaccine is provided.

Purpose: In accordance with ID.me’s duty to provide and maintain a workplace that is free of known hazards, we are adopting this policy to safeguard the health of our employees and their families; our customers and visitors; and the community at large from COVID-19 that may be reduced by vaccinations. This policy will comply with all applicable laws and is based on guidance from the Centers for Disease Control and Prevention and local health authorities, as applicable.

Reasonable Accommodation: Current and future employees in need of an exemption from this policy due to a medical reason, or because of a sincerely held religious belief must submit a completed Request for Accommodation form to the human resources department to begin the interactive accommodation process as soon as possible after vaccination deadlines have been announced (September 13th) and an offer of employment has been made. Accommodations will be granted where they do not cause ID.me undue hardship or pose a direct threat to the health and safety of others.

Vision: To be the world’s leading digital identity network empowering people to control their own information and to prove their credentials across all channels: online, call center, and in-person.

Mission: To make the world a more trusted place by delivering the highest level of security with the least amount of friction at the lowest possible cost.

People: We have an audacious mission. We aim to fix the identity layer of the internet. Billions of people will live better lives with more trust and convenience thanks to ID.me. We are like Special Forces. We take on the most difficult challenges with amazing teammates.

ID.me Core Values: *Don’t be a jerk. *Always compete. *Ask questions like a 5-year old. *Inspire people with your passion. *Make something better every day. *Treat each customer like your favorite family member. *Own your mistakes so you can learn from them. *Details are everything. *Communicate like a scientist. *Be truthful (even when it’s hard). *Reflect ID.me’s values in your actions. *Act like an owner.

ID.me Career Site & Culture Deck: https://www.id.me/careers

#LI-REMOTE

#LI-JS1

ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me’s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.

Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.

ID.me participates in E-Verify.

Title: Sr. Data Scientist, Machine Learning

Location: US Remote

US REMOTE 

DATA DATA SCIENCE

FULL-TIME

REMOTE

JobDescription:

Varo is an entirely new kind of bank. All digital, mission-driven, FDIC insured and designed for the way our customers live their lives. A bank for all of us.

About The Role

Varo represents a new generation of fintech built on technology and innovation to empower consumers. We serve millions of Americans with our mobile app to make digital banking easy, convenient, and personalized. As a Senior Data Scientist (Machine Learning), you’ll get the chance to develop innovative models that affect millions of users in the fintech space. You’ll work with experienced Machine Learning Scientists as well as collaborate with your peers on exciting science problems in the fraud detection, risk modeling, personalization, operations, and causal inference spaces.

About the Data Science Team

Varo’s Data Science Team develops Machine Learning models that make it easier for the right people to get access to funds, help protect customers from fraudsters, and transform the in-app experience with real-time recommendations. Unlike some organizations where data takes a support role, here at Varo data science is front and center. Since we are in hyper-growth mode, you will get to work on the most impactful data science problems from day one. We rely on advanced techniques in machine learning, cloud platforms, and data technology. We’re a team of PhDs and ex-academics with a collegial work atmosphere. If you are interested in working with an impressive team of Data pros who collaborate and challenge each other and want to solve interesting problems to propel the company’s growth, apply now!

What you’ll be doing

• Develop production-grade ML algorithms, such as fraud detection algorithms, recommender systems, dynamic credit risk models, and large-scale causal inference models, as well as processes for monitoring and analyzing their performance
• Leverage large data sets from different sources, and use modern modeling techniques such as tree-based methods, neural networks, and reinforcement learning to increase and optimize customer experiences, customer acquisition, underwriting, and other business outcomes
• Work with stakeholders throughout the organization to identify opportunities for driving business decisions or improving our product suite with ML
• Collaborate cross-functionally with the engineering team to deploy models and monitor outcomes

You’ll bring the following required skills and experiences

• An advanced degree in a quantitative field – computer science, engineering, statistics, operations research, economics, etc.
• 4+ years of experience as a Data Scientist, Machine Learning Scientist, or Research Scientist as an inidual contributor, including but not limited to relevant experience from your PhD research
• Experience applying a wide range of statistical techniques to large data sets, and understanding their real-world advantages/drawbacks
• Experienced in using Python for analysis, modeling, and visualization (numpy, pandas, scikit, nltk, matplotlib, etc.)
• Ability to thrive in a fast-paced environment
• Strong bias for action and team player
• Preferred: Familiarity with Sagemaker, Spark, TensorFlow, Keras, and PyTorch

We recognize not everyone will have all of these requirements. If you meet most of the criteria above and you’re excited about the opportunity and willing to learn, we’d love to hear from you!

About Varo

Varo launched in 2017 with the vision to bring the best of fintech into the regulated banking system. We’re a new kind of bank all-digital, mission-driven, FDIC-insured, and designed around the modern American consumer.

As the first consumer fintech to be granted a national bank charter in 2020, we make financial inclusion and opportunity for all a reality by empowering everyone with the products, insights, and support they need to get ahead. Through our core product offerings and suite of customer-first features, we aim to address a broad range of consumer needs while profitably serving underserved communities that have been historically excluded from the traditional financial system.

We are growing quickly in our hub locations of San Francisco, Salt Lake City, and Charlotte along with colleagues located across the country. We have been recognized among Fast Company’s Most Innovative Companies, Forbes’ Fintech 50, and earned the No. 7 spot on Inc. 5000’s list of fastest-growing companies across the country.

Varo. A bank for all of us.

Our Core Values

– Customers First

– Take Ownership

– Respect

– Stay Curious

– Make it Better

Varo is an equal opportunity employer. Varo embraces ersity and we are committed to building teams that represent a variety of backgrounds, perspectives, and skills. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Beware of fraudulent job postings!

Varo will never ask for payment to process documents, refer you to a third party to process applications or visas, or ask you to pay costs. Never send money to anyone suggesting they can provide work with Varo. If you suspect you have received a phony offer, please e-mail [email protected] with the pertinent information and contact information.

Customer Support Representative Tier 2

at PartsTech

Remote – USA

What You’ll Accomplish:

• You will help our existing users get the most value out of Partstech.
• Your day-to-day tasks include but are not limited to: troubleshooting failed orders, reviewing Tier 2 tickets, working on non-standard projects.
• You will take personal ownership of customer issues from beginning to end, diagnose software issues, develop and communicate solutions to help customers move forward and get the most value from PartsTech.
• You will work closely with our customers and partners to effectively resolve issues in a timely manner via phone, email and chat on the Salesforce platform.
• You will triage incoming requests and identify trends or patterns in customer issues.
• You will identify, reproduce, and document bugs for the development teams.
• You are going to collaborate with our Product, Sales and Development teams frequently.
• You will develop a deep knowledge of the PartsTech platform and the auto care industry.
• You will manage and respond to customer inquiries and support cases in the Salesforce platform identifying trends and patterns, turning them into insights that can be used by our Product, Sales and Marketing teams.
• You will assist in tracking and organizing customer issues and feature requests.
• You will update our customer records with any changes/updates that come your way through the customer-chosen communication channel.
• You will contribute to the content development of our knowledge base to make sure we’re never researching the same questions twice. Help resolve requests before they come in.

Who You Are:

• You’ve got 5+ years of Help Desk and Customer Service experience, ideally in a role where you’ve helped people leverage technology.
• You have experience helping others use web-based platforms.
• You have an in-depth understanding of how to navigate web based technologies and platforms

You are comfortable with unstructured problems and ambiguity, with the ability to learn quickly and adapt to process changes in a dynamic work environment.

• You have excellent verbal and written communication and time management skills.
• You have experience in SaaS and/or the Automotive Repair industry.
• Experience using Salesforce, Slack, Google Suites, Fullstory, Teamviewer or other customer support applications.
• You are self-motivated, with a strong work ethic paired with high energy and a positive attitude.
• You are reliable and able to work independently once fully onboarded.
• You have the ability to think on your feet and look for opportunities to help us improve our processes.
• You’re customer-centric and naturally empathetic, with an ability to see things from the customer’s perspective.
• You’re a quick learner, and find yourself able to adapt to new technology and processes easily.
• You are well organized and extremely detail-oriented.

Why You Should Join Us:

Our vision is to make it fast and easy for auto repair shops to find the right parts across all of their suppliers with one search. Together, PartsTech’s team helped countless businesses save valuable time so they can focus on their customers — and we’re just getting started.

The PartsTech team is a global, distributed group of passionate self-starters based in Cambridge, Hartford, CT, Eastern Europe and beyond. We are remote-first, privately held and venture-backed.

PartsTech is proud to be an equal opportunity employer, and values ersity at every level of our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe you should bring your whole self to work, so come as you are.

Benefits:

• Generous PTO
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k) with Company Match
• Health Savings Account or Flexible Spending Account
• Dependent Care FSA
• Employee Assistance Plan
• Supplemental Insurance
• Pet Insurance
• Paid Parental Leave
• Annual Event

Compensation: $55,000 Base + Annual Bonus

Shift: M-F, 10:30am – 6:30pm EST

Technical Support Engineer

Location Remote

Type Full time Department Customer Success

Compensation Base Salary Range: $100K – $115K • Offers Equity

The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including inidual proficiency, anticipated performance, and the location of the selected candidate.

Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.

OverviewApplication

Ironclad is the #1 contract lifecycle management platform for innovative companies. Every company, in every country, in every industry runs on contracts, but managing these contracts slows companies down and costs them millions of dollars.

L’Oréal, Staples, Mastercard, and other leading innovators use Ironclad to collaborate and negotiate on contracts, accelerate contracting while maintaining compliance, and turn contracts into critical carriers of operational business intelligence. It’s the only platform flexible enough to handle every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA.

Ironclad is writing the narrative that shows how beautiful and functional contracting will change business. We’re a leader in the Forrester Wave for Contract Lifecycle Management. We have been recognized as a Fortune Great Place to Work for four consecutive years.

Our innovation and work culture have been recognized by Glassdoor’s Best Places to Work 2023, Forbes’ 50 Most Promising AI Companies, Wing Venture Capital’s Enterprise Tech 30, and Gartner’s Magic Quadrant. We work in a highly collaborative environment, and strive to foster a positive, inclusive culture. We’re backed by leading investors like Accel, Y Combinator, Sequoia, and BOND.

Our Customer Success team is at the center of our mission to power the world’s contracts. Working cross-functionally, and with our Customers, this team ensures we’re building a product legal team’s love. Technical Support Engineers are primarily responsible for customer support/satisfaction and will be the point of contact for all technical support questions from Ironclad customers.

You would be expected to have deep product knowledge and empathy to drive problem resolution with our customers. We’re looking for a team player who is customer-centric, creative and acts with a sense of urgency and ownership.

This role will require the candidate to be able to work from 9am to 6pm CST (Central Standard Time).

Role and Responsibilities

• Provide responsive and exceptional support to new and existing customers via email and phone.
• Evaluate, troubleshoot, replicate and document product bugs for further escalation to Engineering.
• Work cross-functionally with Customer Success Managers and Legal Engineers to create an exceptional post-deployment customer experience.
• Identify and author knowledge base articles for product features and FAQ’s and how-to.
• Leverage your customer interactions to help improve product roadmap and customer experience.
• Develop and document best practices for support process improvements and triaging of product feedback and enhancements.

Key Skills:

• 3+ years of experience in a technical or product support role.
• Strong technical aptitude and exceptional communication skills (written and verbal).
• An empathetic mindset with the drive to advocate for our customers.
• Ability to appropriately prioritize and escalate customer issues.
• Excellent troubleshooting and deep analytical skills
• Experience and desire to work cross-functionally.
• Team and goal-oriented. High output; low ego.
• Basic knowledge of Zendesk or other customer service software.

Benefits & Perks:

• Health, dental, and vision insurance
• 401K
• Wellness reimbursement
• Flexible vacation policy
• Generous parental leave for both primary and secondary caregivers

Base Salary Range: $100,000 – $115,000

The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including inidual proficiency, anticipated performance, and the location of the selected candidate.

Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.