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Title: Snr. Data Analyst (Remote – US Only)

Location: Remote

About KnowBe4

KnowBe4, the provider of the world’s largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a “Great Place To Work” in 8 countries, plus we’ve earned numerous other prestigious awards, including Glassdoor’s Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to private parties at theme parks, there is always something exciting happening at KnowBe4.

Remote positions open to the US only.

The Snr. Data Analyst is a part of the Data and Analytics team which focuses on turning data into business value. The inidual in this role will conduct full lifecycle data analysis including gathering requirements, wrangling data, building data models, designing visualizations, presenting stories, and has the experience in analytical data warehouses as well as in business intelligence tools. Will work closely with business stakeholders and the data engineering team.

Responsibilities:

• Demonstrated proficiency in creating reports, data modeling, and dashboards in Looker.
• Able to write complex SQL including multi-table joins, grouping and aggregation, common table expressions, and conditional filters.
• Performs adhoc reporting, data extraction, and analysis
• Serve as a Subject Matter Expert (SME) in one or more data sources and its related Business Subject.
• Provide mentorship for Junior and Intermediate members of the team to help them grow in their responsibilities.
• Lead four or more departmental data analytics projects from beginning to operationalization.
• Demonstrated interpersonal and leadership skills required to interact with peers, management and internal customers.
• Engage with stakeholders to understand business objectives and gather requirements
• Develops relationships by listening and understanding, anticipating, and providing solutions to business partner needs, and prioritizing customer satisfaction
• Develop documentation and provide training to users as appropriate.
• Participates in the daily stand-ups, project reviews, and retrospectives to update progress, highlight and resolve impediments.
• Work with cross functional stakeholders across Revenue, Marketing, Business Unit, Courseware, Finance, Product and Engineering to identify strategic opportunities, measure KPIs to craft compelling stories, make data-driven recommendations, and drive informed actions.

Minimum Qualifications:

• Degree specialized in a Science, Analytics, Technology, Engineering, Mathematics, Finance or Economics.
• BS or equivalent plus 5 years experience / MS or equivalent plus 3 years experience / Ph.D. or equivalent plus 2 years experience
• Advance experience with SQL (across multiple platforms).
• Intermediate level knowledge of data warehousing, analytics, ETL concepts & best practices.
• Scripting experience a plus in Python, R, SAS, dbt (dbt a plus)
• Experience and working knowledge of JIRA Preferred.
• Basic understanding of Scrum, Lean, Agile, Kanban, Story points using Fibonacci and other agile development techniques.
• Basic knowledge of continuous integration / continuous delivery practices.
• Proficient in requirements gathering methodologies and the SDLC.
• Progressive experience with analysis, modeling, and visualization in Looker, PowerBi, Tableau, Domo, Qlik (Looker a plus).

The base pay for this position ranges from $95,000 – $105,000, which will vary depending on how well an applicant’s skills and experience align with the job description listed above.

Title: Support Desk – Contractor (Remote)

Location: Remote US

At ExecOnline, we believe that leaders are within us and among us, which is why we strive to inspire others by creating a future-forward path. Our mission? To connect all leaders to their future potential.

In partnership with the world’s top business schools, we deliver career-enhancing programs for leaders and meaningful impact for enterprises. We’re growing rapidly, and we’re hiring passionate, erse, mission-driven talent to grow with us.

The Support Desk Agent is a virtual-based contractor who is motivated to provide quick and effective service to worldwide participants in our executive development programs. This person champions customer happiness, satisfaction, and success through patience, understanding and both content and technical know-how.

You will serve as a point of contact for our clients and address their questions and needs related to their learning experience on our online learning platform.

Agents will be provided training, resource materials, and ongoing management and support from our team.

We have a range of time blocks we’re looking to cover, including days, nights, and weekends. Hours per week will vary over the year based on the ExecOnline program schedule. We are open to flexible schedules ranging from 10-20 hours of availability per week, while there might be an opportunity to take on additional hours based on volume. Candidates must be located and authorized to work in the US.

What we want you to do:

• Advanced Microsoft Excel knowledge including advanced conditional formatting, utilize data in Pivot tables, dynamic charts with formulas, multiple layers of charts.
• Excellent writing and communications skills
• Review participant feedback, handle responses, escalate feedback on a case by case basis.
• Accurately identify, troubleshoot, and flag issues as they occur
• Enthusiastically support our online participants with support needs by email and phone
• Work through the hundreds of weekly cases and address participant needs quickly, thoroughly, accurately, and professionally
• Promptly escalate more complex problems to appropriate internal team members
• Demonstrate a familiarity with standard concepts, practices, and procedures of our programs, learning content and technical products (with training)
• Continuously endeavor to improve the quality of our support and service, both internally and externally

What you need to succeed:

• Experience working with customers in a customer support environment
• Strong communication skills, both written and verbal that recognizes and adapts to the wide range of ExecOnline participants
• Be well versed and comfortable with email and phone etiquette in challenging and time-sensitive situations for users or those with lesser technical fluency
• Experience with Salesforce (or other CRM)
• Attention to detail, a keen eye for noticing trends of issues

To apply for this position, please submit a copy of your resume and an address to your LinkedIn profile. Candidates must be located and authorized to work in the US.

Please note that in order to be considered for this role, you will need to submit your resume, cover letter, and complete the questionnaire.

At ExecOnline, we are committed to fair, equitable, and competitive compensation practices. The hourly rate for this role is $20. During the interview process, total compensation will be determined in alignment with market data, team equity, and the experience & capabilities of each candidate.

Please note, ExecOnline’s employee benefits program is for eligible full time employees only.

Benefits, Perks, and Resources:

• Accelerate your career: take any of our high-impact courses, for free
• You’ll receive stock options in our fast-growing company, as well as access to a 401(k) to invest in your future
• Thrive beyond work with 20 days of PTO, generous parental leave, paid holidays, and flexible work arrangements
• Comprehensive wellness benefits: high-quality, low-cost medical, dental, and vision plans, in addition to other wellness offerings
• Community & Belonging: Our Employee Resource groups bring together employees with shared characteristics or life experiences

Commitment to ersity, equity, and inclusion is our ethos. We take ersity in hiring seriously, and encourage you to apply, even if you don’t meet every bullet point to a T.

If you have a disability, or any other need that requires an accommodation, please reach out to the recruiting team – we’re happy to help!

Cloud Platform Engineer

Location: Remote, US, 31999

Salary Range: $55,000 – $140,000

Remote/Hybrid/On-Site: Remote or Hybrid

We’ve Got You Under Our Wing

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way.

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America’s best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

What does it take to be successful at Aflac?

• Acting with Integrity
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations

What will you be doing in this role?

• Cloud Architecture experience (AWS, Azure, or GCP)

• Programming/scripting experience (Python, PowerShell, Ruby, Java, JavaScript)

• Configuration Management software experience (Chef, Ansible, Puppet, SaltStack)

• Infrastructure-as-Code expertise (Terraform, CloudFormation, CDK)

• Familiarity with running and scaling distributed software systems (load balancing, high availability, systems monitoring, etc.)

• Familiarity with structured text (JSON, YAML, XML)

• Proven application production support experience

• Strong analytical and problem-solving skills

• Passion for automating routine tasks

• Solid understanding of networking and network-related structures

• Willingness to be a part of a culture of continuous improvement

• Experience with Linux, Unix, and Windows operating systems internals and administration

• Ability to multitask and adapt to quickly changing priorities

• Ability and willingness to work off-hours on occasion

Education & Experience Required

• Bachelor’s Degree In Computer Science, Information Systems or related field
• Four or more years in cloud architecture, engineering, support or related field
• Experience with multiple programming/scripting languages, Windows and Linux Operating systems, networking, systems and data design and agile methodologies

Or an equivalent combination of education and experience

Education & Experience Preferred

• Certification – AWS or Azure

Principal Duties & Responsibilities

• Creates and maintains documentation as it relates to all aspects of the Cloud platform implementation

• Ensures that Cloud environments remain in compliance with the current standards and works with consuming teams to update when required

• Develops automation for the standardization of the Cloud environments and architectural design patterns for consumption by project teams

• Creates and maintains runbooks/playbooks for operational support of the Cloud environments

• Participates in troubleshooting sessions including working with business teams, analyzing logs and data, opening service requests with CSPs, working with Vendors, Partners, and CSP Support, and driving problem resolution

• Reviews architectural designs for applications to ensure reliable and performant design patterns are implemented

• Assesses the Production readiness of new Cloud-native services and define operational characteristics and maintainability in respect to the current standards and industry/CSP best practices

• Defines and tracks operational metrics for Production performance, reliability, scalability and availability dimensions

• Contributes to the team’s continuous improvement through research, creation of knowledge articles, and participating in discussion groups

• Continuously works to improve the quality and cost optimize of Aflac’s Cloud environments

• Continuously learning and sharing knowledge with team members and project teams

• Performs other duties as required

Total Rewards

This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. The range has been created in good faith based on information known to Aflac at the time of the posting. Compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate. The salary range for this position is $55,000 to $140,000.

In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state mandated sick leave (Washington employees accrue 1 hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to sick and safe leave, and adoption and parental leave, in all states and localities.

Title: Support Specialist II

Location: New York, NY OR US-Remote

Vimeo’s Customer Support team is searching for a hardworking, technical, passionate, and analytical independent contributor to oversee our Support efforts as a Support Specialist II. The ideal candidate will thrive in a fast-paced environment and have a passion for deep-ing into technical troubleshooting and providing the highest quality responses to incoming user questions.

This role will report to a Customer Support Manager/ Senior Manager and will contribute directly to Vimeo’s Support efforts with focus on troubleshooting and responding to escalated issues, contributing towards insights reporting, and collaborating with teammates to ensure the highest quality support.

The ideal candidate for this role will have a consistent 5 day work schedule that includes one weekend day. Your daytime shift will be Sunday – Thursday or Tuesday – Saturday shifts.

What you’ll do:

• Deliver high quality, timely responses to support tickets submitted by customers troubleshooting the Live Product Area (Vimeo Live, Livestream, Webinars, etc)
• Collaborate with Support teammates around the globe to help manage ticket queues and troubleshoot issues reported by users as well as staff
• Contribute to support-related documentation, processes, and workflows
• Assist in tracking and reporting on customer pain points, feature requests, and other feedback to be shared with Product and Engineering stakeholders
• Become an expert in all things Vimeo so that you can effortlessly translate complicated technical concepts into direct and effective terms for customers to understand
• Run point on outages or other severe issues, updating our public-facing status page and updating the global Support team as there are developments

Knowledge, skills, and abilities:

• 2+ years in a support/customer service role/experience and a passion for archiving the highest level of customer satisfaction
• Experience troubleshooting complex technical issues for live video streaming
• Understanding of the mechanics of live video delivery
• Familiarity with video technology and other technical concepts and processes
• Excellent written and spoken english communication skills
• A knack for investigating unexpected technical issues and determining the cause(s)
• Ability to support our global customer base in a 24/7/365 environment
• A quick learner, that thrives in a fast paced, high energy environment
• Experience in a omni-channel support organization, providing support via tickets, phone and chat
• Proactive mindset in approaching day to day work
• Experience with Zendesk or other ticketing systems a plus

Targeted Base Salary Range: $54,000.00-$77,000.00

The base salary range listed above is for candidates located in the U.S., including the New York City metro area.

At Vimeo, we strive to hire and nurture amazing talent across the globe. Actual salaries will vary depending on factors including but not limited to experience, specialized skills, internal alignment and a candidate’s home base. Base salary is just one component of Vimeo’s total rewards philosophy. We offer a wide range of benefits and perks that appeal to the variety of needs across our erse employee base! Other rewards may include bonus or commission, Restricted Stock Units (RSUs), paid time off, generous 401k match, wellbeing resources, and more.

Technical Content Writer

Remote (US & Canada)

Nightfall makes safeguarding sensitive data for every application simple and seamless. Organizations, from startups to global brands, trust Nightfall’s software platform and APIs to discover, classify, and protect sensitive data.

To succeed in this role you will require the ability to thrive in a highly technical and fast-paced environment. Working alongside our developers, customer success team, and product managers to learn and create use case articles, customer case studies, report on cyber breaches, and social content. You will translate highly technical and complex concepts into clear, concise, and powerful written products for our customers. You will own the creation of a method and practice for all content creation, and champion content creation for all employees, prospects, and customers to engage in.

What You’ll Do

• Create compelling use case, research, and news articles that cover data security and security-related concepts.
• Clearly and concisely communicate complex topics.
• Track breaking news across data breaches to keep our team informed.
• Create compelling social media content that creates community engagement.
• Manage our social channels including Twitter, Facebook, Instagram, and LinkedIn.
• Own the content calendar and SEO strategy for how we drive organic visits to our website.
• Be a curator of quality and productivity by defining standards, style guidelines, templates, and communication requirements.

What You’ll Need

• 3+ years in the cybersecurity industry.
• 2+ years experience in a technical content writing role at a high-performing startup and/or established cybersecurity company.
• Demonstrated ability to write prolifically and use generative AI.
• Demonstrated ability to learn technical concepts quickly.
• Experience creating style guides, templates, and knowledge standards.
• Expert in Notion and Google tools such as Gmail, Calendar, Sheets & Slides.
• Strong technical aptitude, analytical, and problem-solving skills.
• SEO knowledge and experience managing an SEO agency.
• Experience using a CMS system such as Webflow.

Title: Senior Data Analyst

Location: Remote

About us:

We’re on a mission to fundamentally transform mental healthcare accessibility. Grow Therapy empowers therapists to launch and grow thriving insurance-accepting private practices. We’re creating game-changing technology to build America’s biggest behavioral healthcare group and ensure that anyone can afford quality mental healthcare. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever.

To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Our founders come from Harvard Medical School, Stripe, and Blackstone, and are champions of balancing bold ambitions with a culture that promotes holistic well-being. Since launching in 2020, Grow has raised over $90M from top VCs and angel investors, including TCV, Transformation Capital, SignalFire, Village Global, CoFound, and leaders of Oscar, Nurx, Quartet, Airbnb, and Blackstone.

What You’ll Be Doing:

We are seeking a Senior Data Analyst to join the Insurance Operations Department at Grow and play a key role in solving complex analytical problems and leading business-specific projects. In this position, you will be responsible for leveraging the vast amounts of insurance and claims data we have to solve some of our most pressing challenges and capitalize on unexplored opportunities.

The ideal candidate is passionate about mental healthcare and is comfortable working in a fast-paced startup environment, is ruthlessly pragmatic, and can identify the highest points of leverage to drive value for the organization. They are comfortable taking initiative to find the largest opportunities across the department to help us achieve our goals and making recommendations with minimal direction.

• Building dashboards and reports [50%]
• Ad hoc data pulls/queries [35%]
• Strategic planning utilizing data-driven insights [15%]

Salary range: $97,750-$147,750

You’ll Be a Good Fit If:

• You’re mission-driven and passionate about improving accessibility to quality mental healthcare
• You have 4+ years of relevant work experience
• You’re a SQL ninja (and bonus points if you’re comfortable working in Python and with Looker)
• Combines critical thinking skills, intellectual curiosity, a deep understanding of the business, and data knowledge to develop impactful and actionable insights and recommendations
• Comfortable with statistics and basic modeling
• Excellent communication skills; comfort sharing insights with different audiences (non-technical users, C-suite, engineers, PMs, etc. )
• Excited about being a decision-maker, driving recommendations, and working in a rapidly growing startup environment
• Bonus: startup experience, master’s degree in a quantitative field

If you don’t meet every single requirement, but are still interested in the job, please apply. Nobody checks every box, and Grow believes the perfect candidate is more than just a resume.

Note: Please upload your resume in PDF format

Benefits

• The chance to drive impact within the mental healthcare landscape from day one
• Comprehensive health insurance plans, including dental and vision
• Our dedication to mental health guides our culture. Wellness benefits include (but are not limited to):
  • Flexible working hours and location (remote OR in-office, your choice!)
  • Generous PTO
  • Company-wide winter break
  • Mental health mornings (2 hours each week)
  • Team meditation
  • Wellness Stipend
  • In-office lunch and biweekly remote lunch on us!
• Continuous learning opportunities
• Competitive salary
• The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities

#LI-REMOTE

Data Scientist I – Remote

United States of America, Rhode Island, Providence

United States of America

Information Technology / Digital Experience

153141

Purpose:

The Data Scientist I will be responsible for using data and advanced analytics to improve business outcomes. This role will be responsible for developing, testing, and implementing statistical and machine learning models for predictive analytics, and taking an iterative approach to improving results. This role has a solid understanding of predictive modeling and machine learning techniques, model development, model/ml-ops, with the advanced written and verbal communications skills

Essential Functions:

Job Responsibilities:

Data Prep

• Acquires, cleans, transforms, and features engineers’ data in preparation for analysis
• Performs data quality checks to ensure that it is fit for purpose

Analytical Modeling

• Selects appropriate modeling techniques for complex problems with large scale structured and unstructured data sets
• Conducts exploratory data analysis activities (for example, basic statistical analysis, hypothesis testing, statistical inference) on available data

Problem Formation

• Works with internal business stakeholders to gather requirements for analyses and translates these requirements into actionable analytical approaches

Model Assessment & Validation

• Identifies the model evaluation metrics
• Applies best practice techniques for model testing and tuning
• Assesses accuracy, fit, validity, and robustness

Operationalization & Monitoring

• Assist with the operationalization and monitoring of models

Communication

• Clearly presents model results to and influences peer and stakeholder audiences.
• Participates in the review of models developed by others.

Job Requirements:

Education/Certifications/or Equivalent combination of education, training, and experience:

• Bachelor’s degree in computer science, engineering, mathematics, economics, finance, or a similar field
• Master’s degree preferred

Experience:

0-3 years of relevant technical experience in the following:

• Predictive Modeling and Machine Learning.
• Model-Ops/ML-Ops and Governance
• 3 years’ experience using Python and SQL
• Experience with cloud-based statistical modeling and machine learning platforms a plus
• Alteryx experience preferred

Knowledge/ Skills/ Abilities:

Ability to collaborate as part of a cross-functional Agile team to:

• Build optimized data pipelines that facilitate the construction and operationalization of statistical and ML models.
• Create, validate, and operationalize statistical and ML models that comprehensively solve business needs.
• Highly skilled in statistical analysis, quantitative analytics, forecasting/predictive analytics, deep learning, simulation, and optimization algorithms
• Process mindset with excellent documentation skills

Physical Environment/Demands:

• Some travel may be required.
• Most work is performed in a temperature-controlled office environment.
• Incumbent may sit for long periods of time at a desk or computer terminal.
• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• Incumbent may use calculators, keyboards, telephone, and other office equipment during normal workday activities.
• Stooping, bending, twisting, and reaching may be required in the completion of job duties.

All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status. UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. – M/F/Veteran/Disability. VEVRAA Federal Contractor.

Additional Information

Company Name: United Natural Foods Inc. Additional Locations: United States of America Schedule: Full-time

Compensation

Pay Range: $63800.00 – $115600.00 Annually ($30.67 – $55.58 Hourly)

Title: Data Platform Engineer – Model Life Cycle

Location: Remote, USA

About the Team

The Algo & Experimentation Frameworks team is a multi talented group of engineers and data scientists responsible for core decision platforms and processes at Stitch Fix. The team consists of two sub focus areas:

• Model Life Cycle – our own ML orchestration frameworks: Kudu & Model Envelope
• Experimentation Platforms and Practice

We effect change through designing, building, and maintaining platforms and processes which enable:

• A high velocity of ML product development and productionalization
• Data informed product decisions at scale

As a member of the team, you will contribute to the evolution of our platforms and help increase innovation velocity at Stitch Fix.

We believe that erse teams are better than the sum of their parts. We encourage people from all identities, backgrounds, and experiences to apply!

About the Role

We’re looking for an experienced Platform Engineer preferably with a background in ML operations to join the Model Life Cycle sub focus area of our team.

As a team member you will spearhead design and implementation of world class ML frameworks underpinning our algorithmic products at Stitch Fix. In this role, you will participate in all phases of software development, from system design through implementation and ongoing support. As a part of this talented team, you will be a collaborator and an owner of foundational frameworks which underpins ML model development and productionalization at Stitch Fix. This role is highly cross functional and you will get opportunities to collaborate with various data science and engineering partners across various areas of the business.

As a team, we work together to prioritize features and directions, but you will be largely self-directed in determining what you work on. This is not a role where your day-to-day is determined by a PM or a ticket – success on the team includes defining problems, brainstorming ideas, implementing innovative solutions, supporting users and owning the process end to end.

You’re excited about this opportunity because you will

• Help shape the vision for the ML ecosystem at Stitch Fix.
• Be an owner of highly visible, high-traffic platforms.
• Have the opportunity to work on all aspects of systems, from services to backend data stores to analytics and logging.
• Share the responsibility of directing the team’s investment in impactful directions.
• Contribute to a culture of technical collaboration and scalable, resilient systems.
• Work with bright and kind colleagues who are passionate about their craft.

We’re excited about you because

• Minimum of 5+ years of software engineering experience with expertise in Python required.
• Experience building libraries and/or frameworks
• Familiarity with using and assembling at least one ML tooling ecosystem (e.g. pytorch, tensorflow, jax)
• Experience implementing low latency public APIs (REST architecture, Fast API preferred).
• Knowledge of machine learning concepts.
• Familiarity working with data scientists to understand their needs and translating that understanding into engineering requirements.
• Experience working autonomously and taking ownership of projects.
• A rigorous focus on simple solutions that yield business impact.
• Strong experience building out scalable, distributed, and production systems.
• The ability to effectively communicate with technical and non-technical business partners alike, and who are interested in building strong cross-functional relationships.
• A desire to question the status quo and promote innovative solutions to challenging problems.

Why you’ll love working at Stitch Fix…

• We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.
• We cultivate a community of erse perspectives all voices are heard and valued.
• We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail.
• We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
• We boldly create the future while keeping equity and sustainability at the center of all that we do.
• We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
• We offer comprehensive compensation packages and inclusive health and wellness benefits.

About Stitch Fix

We’re changing the industry and bringing personal styling to every body. We believe in a service and a workplace where you can show up as your best, most authentic self. The Stitch Fix experience is not merely curated it’s truly personalized to each client we style. We are changing the way people find what they love. We’re disrupting the future of retail with the precision of data science by combining it with human instinct to find pieces that fit our client’s unique style. This novel juxtaposition attracts a highly erse group of talented people who are both thinkers and doers. This results in a simple, yet powerful offering to our customers and a successful, growing business serving millions of men, women and kids throughout the US and UK. We believe we are only scratching the surface and are looking for incredible people like you to help us boldly create our future.

Compensation and Benefits

Our anticipated compensation reflects the cost of labor across several US geographic markets, and the range below indicates the low end of the lowest-compensated market to the high end of the highest-compensated market. This position is eligible for new hire and ongoing grants of restricted stock units depending on employee and company performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site. Salary Range $174,000$190,000 USD

This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.

Please review Stitch Fix’s US Applicant Privacy Policy and Notice at Collection here: https://stitchfix.com/careers/workforce-applicant-privacy-policy

Engineering Manager

• Remote Worldwide
• Full-Time
• Engineering

About the Role

The Engineering Manager will be responsible for managing a team of 5-10 direct reports (engineers and team leads), as well as growing the Super Dispatch products.

In this role, you’ll be working closely with colleagues across Growth, Operations, Engineering, Data Science, Product, Design, Sales, and Marketing to bring your ideas to life.

Your main responsibility areas include people management, team execution and business value delivery, and technical leadership. As an experienced technical leader, and with the help of tech leads in your team, you will own the technical and process responsibilities within your team.

Your manager will onboard you and will work closely with you through mentorship and coaching. During the onboarding process, together with your manager, you will define what success looks like for you, and together, you will build your 3-6-12-month plan based on that.

We believe that great managers get involved just enough to make sure their teams are executing effectively and their reports are growing quickly—and then they get out of the way and empower their teams to own as much responsibility as possible.

What You’ll Do

You will collaborate with leadership to create and communicate the vision, high-level roadmap, and technical strategy for your team, ensuring every engineer understands how their project contributes to the company goals. You will set the direction for your engineering team, anticipate strategic and scaling-related challenges via long-term planning. You will measure performance of the team and improve it.

Most of what you’ll do can be ided into the following 3 categories.

You will manage people.

• Coach and mentor.
• Conduct regular 1-on-1s.
• Guide career growth and provide development opportunities.
• Conduct regular performance reviews.
• Delegate responsibilities.
• Help build a healthy and collaborative culture rewarding strategic failure as well as success.
• Ensure team health and knowledge sharing.
• Identify the headcount needs of your team.
• Identify technical skills gaps for recruitment and upskilling current team members.
• Plan and execute the recruitment efforts for your team.
• Onboard new hires or new team members.
• Measure velocity and quality of engineers’ contributions and improve it.

You will manage team execution and delivery.

• You will work with a product manager and the team to draft and distribute well-written requirements into reasonably sized cards. You will define periodic delivery milestones within engineering resource and business requirement constraints. You will validate that the deliverables are meeting product and business requirements before they are released.
• You will track the team’s efficiency and quality of deliverables at SDLC and regularly adjust processes and timelines to ensure high quality is delivered.
• You will identify bottlenecks in the process and roadblocks to success for your team and clear these roadblocks.
• You will monitor execution and delivery for the engineering team, identifying risks and solutions, and driving improvements.
• You will ensure alignment across teams.

You will provide technical leadership.

• You will own a large responsibility for producing software that is highly available, monitorable, and maintainable over time.
• When needed, you will be hands-on in the software development process. You will spend less time writing code, but you will be willing to get your hands dirty to help your team achieve their goals. You will set a high standard on coding, testing, deployment, and monitoring.
• You will be expected to understand what the team is doing, the details, and the trade-offs the team is making, even if you are not necessarily doing the code reviews or writing the code.
• You will act as a leader for the technical roadmap of your team.
• You will identify areas of strategic technical debt, do the cost/benefit analysis for resolving this debt, and communicate suggested timelines for prioritizing this to the management team.

Competencies

If you consider yourself an eager learner, a conscientious worker, and a thoughtful, kind, supportive human, you might just thrive at Super Dispatch.

To be successful, you will need a combination of problem-solving, technical, and communication skills. We expect you are:

• Proactive – you act without being told what to do. You bring new ideas to the company.
• Flexible / Adaptable – you adjust quickly to changing priorities and conditions. You cope effectively with complexity and change.
• Move fast – you execute quickly and get things done.
• Growth driven – you seek growth in learning, efficiency, and celebrate wins.
• Customer focus – you are truth-seeking iniduals who can empathize with customers. You patiently listen and take feedback to solve problems for customers.
• Communication – You can comfortably communicate in English (speaking and writing). You are able to share knowledge and experience with team members via documentation.

As a manager:

• You are comfortable managing team members with different skill sets from your own.
• You can communicate expectations clearly to all team members, solicit and deliver inidual feedback frequently (not just in the scope of review periods).
• You have the ability to run effective 1-on-1s, group discussions, planning sessions, and retrospectives.
• You are capable of identifying the most high-value projects and keeping your team focused on these projects.
• You can prioritize, create alignment, and provide clarity. Beyond being autonomous and guiding your team, you take ownership of problems that you see across the organization, even if they are beyond your defined responsibilities.
• You can develop processes and remove hurdles to facilitate great and fast execution by your team.
• You have a high tolerance for ambiguity and change, especially around organizational structure and the boundaries of your role. You enjoy jumping into whatever areas need attention and learning as-you-go.
• You are able to make decisions in the presence of ambiguity to create clarity for your reports and teams.
• You value empathetic and direct communication, particularly when giving and receiving feedback.
• You have expertise and interest in growing teams: interviewing junior and senior engineers, collaborating with a recruiting team, smoothly onboarding new team members.
• You have strong data-driven prioritization skills and you are unafraid to say no to any level of authority, when things don’t look right.
• You have the ability to make sound “code quality vs speed of development” trade-offs.

Minimum requirements

• You have Advanced-level English skills, especially Speaking and Writing.
• You have at least 2 years of experience managing a team of 5-15 people (full-stack, backend, mobile), across various technologies.
• You have managed process and organizational design improvements, and hired and supported successful teams.
• You have demonstrated experience in Lean/Agile management practices.
• You have delivered several large projects (in the context of your team) successfully in the past 3 years.
• You have 5+ years of experience developing software as an IC engineer.
• You have a strong technical background as a Senior Engineer for at least 3 years on the web backend written in Python, Java, or a similar high-level programming language:
• As a manager, you’ll provide daily guidance to people whose job is to build software and solve technical problems.
• It’s crucial that you’re able to recognize bad patterns and help your team avoid them. We expect managers to identify areas in which their teams need technical guidance, and either provide it themselves or find help from experts outside the team. They should also be able to ask detailed questions to guide their team to good solutions.
• We are looking for engineering managers who are experienced engineers, and when presented with a problem can quickly identify and focus on the difficult parts. We want to see candidates recognize where complexities might arise in their design, and what parts of their solution might break at scale.

Plus points

• You have managed engineering teams at startups before, particularly during periods of rapid growth and organizational change.
• You have experience rolling out engineering and management practices and processes—e.g., code review, performance reviews, and levels and ladders—where they didn’t exist before.
• You’ve managed teams that are partially (or entirely) remote.
• Significant experience in designing and operating critical systems.

What we do

Super Dispatch is one of the fastest growing tech startups in Kansas City, and we’re transforming the world of vehicle shipping. The Super Dispatch platform is a one-stop-shop for everything Carriers and Shippers need to move cars faster, smarter, and easier. Backed by cutting edge technology and best-in-class software, Super Dispatch is the advanced auto transport experience taking carriers and shippers into the future.

Who we are

Our erse team is composed of highly motivated professionals with a passion for solving big problems with technology. Our core values are built around learning, growing, evolving, and continuous experimentation. We believe and practice taking bold risks. We embrace failure as a lesson. We put our team first. We are committed to supporting each other and helping each other grow on this journey.

Technical Writer

at Sourcegraph (View all jobs)

Remote

ALL SOURCEGRAPH ROLES ARE FULLY REMOTE

Who we are

Our mission at Sourcegraph is to make it so that everyone can code, not just ~0.1% of the population. Our code intelligence platform helps developers and companies with billions of lines of code create the software you use every day. By enabling more people to code, we believe we will create economic opportunity across the world and will drive progress that benefits everyone.

It’s an exciting time to join Sourcegraph. Our business is growing rapidly: we’ve experienced exponential growth and our $125M Series D from Andreessen Horowitz and $50M Series C from Sequoia have given us the opportunity to make big ambitious bets on our future. We have a huge market (every company that builds software) and massive opportunity (most developers haven’t even heard of code intelligence yet, but once you’ve used it, you can’t live without it–just like Google). By continuing to hire exceptional people, we have the opportunity to make Sourcegraph one of the biggest technology companies in the world.

Working hours

Given that we are an all-remote company and hire almost anywhere in the world, we don’t have a particular time-zone preference for this role.

Why this job is exciting

Sourcegraph has product market fit thanks to a suite of features that is convincing the largest companies in the world to become customers, but we have a lot of work to do . This job offers the opportunity to help spread awareness and adoption of one of the most important developer tools on the planet. You’ll have the chance to collaborate with many teams throughout the company to deliver content that ties the platform together and improves our overall offering.

Our internal developers are customer-focused and understand and respect the power of good documentation. Our customers love our product and rely on it daily to ship and deploy better software. You’ll be buoyed and challenged by their constant stream of thoughtful feedback and engage with them to help solve their toughest problems.

We are looking for a Technical Editor to work on our documentation, blog, and other writing. You need to be comfortable tackling technical topics and excited about working with engineers, product managers, and other subject matter experts to shape and tell their stories.

You’ll be writing primarily for developers, both to help them use Sourcegraph and to persuade them to start using Sourcegraph. You need to be able to understand, use, and run Sourcegraph self-hosted, not just take concepts explained by others and reword them into docs. You should understand all of the concepts mentioned in our existing docs, or have a strong base of programming and system knowledge so you can learn about them.

Responsibilities:

• The content on https://docs.sourcegraph.com (which will be written by a combination of you and the devs/PMs who own the various product areas).
  • Run and update code snippets and config snippets in docs
  • Provide key metrics such as: # of times our support team can answer a question with a docs link, # of times that a doc page is reported as out of date or incorrect
• Blog posts at https://about.sourcegraph.com/blog (some of which you’ll write, and some of which you’ll edit after they are drafted by another team member).
  • Provide key metrics such as: # of conversions from blog to downloads of Sourcegraph App
• Helping ensure any other copy we publish is precise and on-brand

Within 30 days, you will

• Learn about our business, product, vision, and team, and gain an understanding of how your role fits into Sourcegraph’s broader organization
• Learn and understand our development process for feature releases and inter-team communication
• Use Sourcegraph self-hosted to be comfortable explaining our product and its benefits.
• Be actively updating our docs and contributing to the blog.
• Learn about our product, audience, and important themes and topics
• Meet with your peers on the marketing, product, and engineering teams and make connections with subject matter experts from across the company.

Within 90 days, you will

• Optimize content for search.
• Manage multiple content pieces spanning different formats, themes, and timelines.
• Contribute content ideas and know who to go to for what.
• Report top-performing content and share insights for future content development
• Integrate into the product/engineering sprint planning to develop a reliable process for sourcing engineering content internally
• Work with the Marketing team to improve its processes, contribute to design critiques, and build team cohesion

Within six months, you will

• Act as a leader on the editorial team and propose new content programs
• Manage multiple freelance writers and/or freelance writing agencies
• Report on content performance and insights gleaned from the data

About you

You are a talented and technical Content Marketing strategist and writer. You have a coding background and have moved into writing and marketing, or are looking to shift into a marketing role. You can create content strategies, produce high-quality technical content that connects with developers.

You will be doing a lot of writing in this job, and we’d like you to start writing and make PRs to the docs repo on Day 1. This is not a “strategy and architecture” role where you lean on other team members to do all of the writing, though we’d love you to work with Marketing and other teams for strategic planning.

Your skill-set:

• Previous work experience as a technical writer or editor
• Background in developer marketing or software engineering
• Technically proficient, can write code and are familiar with the Sourcegraph product.
• Excels at communicating with writers of all skill levels
• Self-directed and comfortable working independently
• Agile and able to learn new technologies

Nice to haves:

• You’re able to write for our enterprise buyers: leaders of platform/infra and security eng teams, and the CTO or VP Engineering.

Level

This job is an IC3. You can read more about our job leveling philosophy in our Handbook.

Compensation

We pay you an above-average salary because we want to hire the best people who are fully focused on helping Sourcegraph succeed, not worried about paying bills. You will have the flexibility to work and live anywhere in the world (unless specified otherwise in the job description), and we’ll never take your location or current/past salary information into account when determining your compensation. As an open and transparent company that values equitable and competitive compensation for everyone, our compensation ranges are visible to every single Sourcegraph Teammate. To determine your salary, we use a number of market and data-driven salary sources and target the high-end of the range, ensuring that we’re always paying above market regardless of where you live in the world.

In addition to our cash compensation, we offer equity (because when we succeed as a company, we want you to succeed, too) and generous perks & benefits.

Interview process

Below is the interview process you can expect for this role (you can read more about the types of interviews in our Handbook). It may look like a lot of steps, but rest assured that we move quickly and the steps are designed to help you get the information needed to determine if we’re the right fit for you Interviewing is a two-way street, after all!

We expect the interview process to take 5.5 hours in total.

Introduction Stage – we have initial conversations to get to know you better

• Submit 3 relevant writing samples
• [30m] Recruiter Screen
• [30m] Hiring Manager Screen with Amie Rotherham, Director of Global Communications

Team Interview Stage – we then delve into your experience in more depth and introduce you to members of the team

• [60m] Resume Deep Dive with Amie Rotherham, Director of Global Communications
• [45m] Working session
• [45m] Technical Interview
• [45m] Cross-functional collaboration with members from our product & engineering team

Final Interview Stage – we move you to our final round, where you meet cross-functional partners and gain a better understanding of our business and values holistically

• [30m] Values Interview with Jamie Lindsay, Sales Enablement and Connor O’Brien, Chief of Staff to the CEO
• [30m] Leadership Interview with Quinn Slack, CEO
• We check references and conduct your background check

Please note – you are welcome to request additional conversations with anyone you would like to meet, but didn’t get to meet during the interview process.

Not sure if this is you?

We want a erse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application, and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.

Learn more about us

To create a product that serves the needs of all developers, we are building a erse all-remote team that is distributed across the world. Sourcegraph is an equal opportunity workplace; we welcome people from all backgrounds and communities.

We provide competitive compensation and practical benefits to keep you happy and healthy so that you can do your best work.

Learn more about what it is like to work at Sourcegraph by reading our handbook.

We want to ensure Sourcegraph is an environment that suits your working style and empowers you to do your best work, so we are eager to answer any questions that you have about us at any point in the interview process.

Staff Site Reliability Engineer

• R8116
• Remote
• Remote, United States
• Engineering

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

At Toast, our Site Reliability Engineers (SREs) are responsible for keeping all customer-facing services and other Toast production systems running smoothly. SREs are a blend of pragmatic operators and software craftspeople who apply sound software engineering principles, operational discipline, and mature automation to our environments and our codebase. Our decisions are based on instrumentation and continuous observability as well as through predictions and capacity planning.

About this roll* (Responsibilities)

• Design, build and drive adoption of a platform that enables service resilience testing/chaos engineering to validate and test Toast’s architecture is resilient to failure. Build and own a performance testing framework/environment to enable our R&D teams to understand the constraints of their services and improve performance (25%)
• Define, implement and evolve a world-class observability technology stack that allows rapid detection of issues in our system and enables root cause analysis (20%)
  • Provide scalable metrics and dashboarding solutions for R&D
  • Provide distributed tracing capabilities to visualize and track issues across our complex system
  • Provide log aggregation and insights for R&D using best in class technology
  • Provide a global view of the true customer experience through usage of Real-User Monitoring & external cloud-based solutions
• Act as a champion for reliability and work with partner teams in different lines of business to influence product roadmaps to improve resiliency and reliability of all services. Champion our uptime targets and enable other teams to improve the way we measure the reliability of the system (20%)
• Provide technical leadership in production triage, incident resolution, and retrospective/root cause analysis to maintain the world-class reliability and uptime of our platform (20%)
  • Leverage a strong understanding of Cloud Architecture
  • Knowledge of Java and the JVM (Java Virtual Machine) to triage and understand issues within services
  • Implement strategies to increase system reliability and performance through on-call rotation and process optimization
  • Lead incident post-mortem/retrospectives to surface reliability improvements and drive to completion
• Mentor and coach peers and reliability champions on SRE best practices. Contribute to running an SRE Guild (15%)

Do you have the right ingredients*? (Requirements)

• Extensive and broad industry experience with at least 5 years in building and running production systems and participating in incident calls
• Proficient in object oriented languages- Java and Python etc.
• Well-versed in software architecture and deep understanding of cloud and microservices
• Demonstrated experience working with at least one major cloud platform (AWS, GCP, or Azure)
• Exposure to complex, mission critical, and large scale distributed systems
• Ability to set an example for the team with positive and inclusive leadership and discussion on work.
• General knowledge of most technical expertise areas, with deep knowledge in two areas.
  • Observability platforms – APM
  • Prometheus, Thanos, and Grafana: service catalog metrics and recording rules for alerts
  • Log shipping pipelines and incident debugging visualizations
  • Operating system (Linux) configuration, package management, startup and troubleshooting
  • Block and object storage configuration and debugging
  • Advanced Chef (syntax, recipes, cookbooks) and Ansible (syntax, tasks, playbooks)
  • Advanced Terraform syntax and GitLab CI/CD configuration, pipelines, jobs
  • Containers: cluster provisioning and new services

Our Spread of Total Rewards

• Unlimited Vacation
• Sabbatical opportunity after five years
• Professional Development Reimbursement Program
• Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
• Various peer and company recognition programs
• 401(k) and matching
• Medical, Dental, & Vision Coverage
• Mental Health Benefits
• Subsidized backup childcare

*Bread puns encouraged but not required

The starting pay rate for this role is below. Please note, there is not a range for this role, the number listed below is the rate.

Pay Rate

$142,000$227,000 USD

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most erse industries. We embrace and are excited by this ersity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and ersity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Title: Principal Security Operations (SecOps) Engineer

Location: US-Remote

As a Principal Security Operations Engineer at Vimeo, you will engage in a variety of activities, either offensive, defensive, or some combination thereof, ultimately aimed at safeguarding our 300+ million users who entrust Vimeo with their content every day.

You’ll plan, carry out, and lead security initiatives to monitor and protect sensitive data and systems from infiltration and cyber-attacks.

You will likely collaborate frequently with and support developers, as well as members of the infrastructure security team, the compliance team, IT, Product, and other teams throughout the organization.

You love to solve puzzles, and are a great team player.

This role is remote.

What you’ll do:

• Conduct security assessments of our systems and infrastructure to identify vulnerabilities and risks, identify risk owners and implement mitigating controls.
• Implement and maintain security controls, including access controls, Zero trust network access (ZTNA), network segmentation, and security monitoring tools.
• Design and operate identity management, lifecycle, governance and SSO.
• Implement and operate cloud security hardening and cloud security posture management across Google cloud and AWS.
• Develop and maintain security policies and procedures, and ensure compliance with industry and regulatory standards.
• Collaborate with SRE, AppSec and Information technology around vulnerability management, endpoint hardening, detection and response.
• Participate in incident response activities, including investigating security incidents and responding to security alerts.
• Collaborate with development and DevOps teams to implement security best practices throughout the software development and infrastructure lifecycle.
• Automate security processes using scripting and other automation tools.
• Stay up-to-date with the latest security threats, vulnerabilities, and technologies.
• Collaboration with the compliance and privacy team help ensure that our company complies with industry best practices and standards
• Process improvements help strengthen our own internal processes and procedures

Skills and knowledge you should possess:

• 6+ years of experience in a security or operations role, preferably in a cloud-based Linux environment.
• 3+ years experience with container and container orchestration systems
• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
• Strong knowledge of security best practices and industry standards, such as NIST, CIS, and ISO.
• Relevant certifications such as CISSP, CCSP, or AWS Certified Security Specialty are a plus.
• Experience with security tools such as IDS/IPS, SIEM, vulnerability scanners, and endpoint protection.
• Experience with automation tools such as Terraform, Ansible, or Chef.
• Strong scripting skills using Python, shell, or other scripting languages.
• Excellent problem-solving skills and the ability to work well under pressure.
• Good communication and interpersonal skills.Confident working in and across cloud environments like AWS and GCP. Detailed knowledge of at least one cloud environment.
• Confident with common SDLC components, like git, Jira, Jenkins, etc
• At least an upper-intermediate level of English

Bonus points (nice skills to have, but not needed):

• Experience implementing zero trust network access such as Z-Scaler, Warp, Google beyondCorp etc.
• Experience implementing identity lifecycle including provisioning, quarterly access reviews, role management and deprovisioning.
• Understanding of FIDO2 and machine certificate authentication flows.
• Experience with Crowdstrike and OKTA.
• Experience with system security hardening guidelines and SDLC principles
• Experience with implementing Fedramp and/or HIPAA.

Targeted Base Salary Range: $162,000 to $226,000

The base salary range listed above is for candidates located in the U.S., including the New York City metro area.

At Vimeo, we strive to hire and nurture amazing talent across the globe. Actual salaries will vary depending on factors including but not limited to experience, specialized skills, internal alignment and a candidate’s home base.

Base salary is just one component of Vimeo’s total rewards philosophy. We offer a wide range of benefits and perks that appeal to the variety of needs across our erse employee base! Other rewards may include bonus or commission, Restricted Stock Units (RSUs), paid time off, generous 401k match, wellbeing resources, and more.

#LI-MM1

About Us:

Vimeo (NASDAQ:VMEO) is the world’s most innovative video experience platform. We enable anyone to create high-quality video experiences to connect better and bring ideas to life. We proudly serve our growing community of nearly 300 million users from creative storytellers to globally distributed teams at the world’s largest companies. Learn more at www.vimeo.com.

Vimeo is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our erse and global community. We’re proud to be an equal opportunity employer where ersity, equity, and inclusion is championed in how we build our products, develop our leaders, and strengthen our culture.

Title: Order Fulfillment Coordinator

Location: US National

Remote – United States

Full time

A pioneer in K12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student.

The Order Fulfillment Coordinator will work cross-departmentally to ensure orders have been successfully processed and received by our vendors. This position includes order entry and administrative duties with oversight into shipping and tracking of orders to ensure orders are processed in accordance with the organization’s customer service standards.

The position will work through data entry, email monitoring, reporting, and various other duties as required to ensure the workload is appropriately dispersed and managed. Data entry skills with Excel and some customer interaction required. Salesforce and ERP experience is a plus.

Responsibilities:

• Prioritize issues in accordance with their severity and Service Level Agreement (SLA)
• Participate in training for relevant technology and products including networking, hardware and mobile device management
• Interpret instructional and technical documentation
• Contribute to the continual improvement of team training programs, ticketing process, and best practices

Basic Qualifications:

• Bachelor’s degree in Business or a related field
• Proficiency with office software including Google products (docs, search) and Microsoft products (Excel, Word)
• Experience using a variety of operating systems with knowledge of networking, connectivity, and internet protocol
• Customer service experience in a fast-paced, professional work environment

Preferred Qualifications:

• Experience using Salesforce and Netsuite software
• Ability to efficiently complete multiple projects simultaneously, while maintaining acute attention to customer care and details
• Instructional and technical writing experience

Compensation:

The hourly rate for this role is $25.00.

We celebrate ersity and are committed to creating an inclusive environment for all employees. To that end, we seek to recruit, develop and retain the most talented people from a erse candidate pool.

Title: Senior DevOps Engineer

Location: US National

UNITED STATES | REMOTE

About Upstart

Upstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart’s AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than two-thirds of Upstart loans are approved instantly and are fully automated.

Upstart is a digital-first company, which means that most Upstarters can live and work anywhere in the U.S. We also have offices in San Mateo, CA and Columbus, OH.

Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we’d love to hear from you!

The Team

Upstart’s Platform team builds and maintains the platform for our AI lending products. We create developer-friendly solutions that enable our product teams to rapidly deploy and iterate without having to get bogged down in pipeline or infrastructure creation details. The team’s mission is to create reliable high-level tools that enable our product teams to deploy projects and microservices at whatever pace they wish.

Upstart is looking for a talented and experienced Senior DevOps Engineer to join our Platform team. As a Senior DevOps Engineer at Upstart, you will help architect, plan, build, automate and scale the tools used by Product Engineers to build, test, and deliver their code to production. You will be instrumental in defining and implementing our core platform infrastructure and help us realize our data-driven mission of affordable credit.

We are particularly interested in finding engineers who enable us to build an airplane factory instead of merely building airplanes. We are seeking contributors who can not only function at a high level (working with stakeholders across the company to tease out their needs) but also get their hands dirty helping write and modify code.

Position Location – This role is available in the following locations: Remote, San Mateo, Columbus

Time Zone Requirements – This team operates across all U.S. time zones.

Travel Requirements – This team has regular on-site collaboration sessions. These occur a few days per quarter at various locations in the US. If you need to travel to make these meetups, Upstart will cover all travel related expenses.

How you’ll make an impact:

• Identify pain points in our create/launch/build/deploy processes, and outline plans to improve them
• Help define the future of and contribute directly to Upstart’s cloud infrastructure
• Help create and monitor cost-related metrics to ensure our teams are using cloud resources efficiently
• Work with other engineering and product teams to ensure the tools we are building are enabling those teams to move quickly
• Work with our Ephemeral Environments team to ensure that product engineers can rapidly spin up fully-working environments to test all of their code

What we’re looking for:

• Minimum requirements:
  • 5+ years of experience working with modern web application language / framework (Kotlin/Ruby/Python or similar)
  • 3+ years of experience with scripting and supporting multiple AWS Resources (ie, EC2, RDS, IM, S3, Lambda, API Gateway)
  • 3+ years of experience with setting up observability for complex web applications, including automation and continuous improvement of alerting, monitoring, dashboards, logging using techs such as DataDog, NewRelic, AWS Cloudwatch
  • Hands-on experience with Kubernetes.

• Preferred qualifications:
  • Experience building and maintaining high-volume, high-uptime CI/CD systems and related technologies (e.g. Jenkins, GithubActions, AWS CDK, Terraform, Gradle, Helm, Docker, Kubernetes)
  • Knowledge of Linux architecture, administration, troubleshooting, and production operations – including automation via shell scripting (ie, Bash)
  • Skills in building CI/CD pipelines covered by automated tests
  • Ability to inspire other people to work with you, and the skills to remain engaged with a fully-remote team
  • A willingness to learn on the job and take on tasks as needed
  • Experience with tools similar to Artifactory, harness, etc.

What you’ll love:

• Competitive Compensation (base + bonus & equity)
• Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart
• 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings
• Employee Stock Purchase Plan (ESPP)
• Life and disability insurance
• Generous holiday, vacation, sick and safety leave
• Supportive parental, family care, and military leave programs
• Annual wellness, technology & ergonomic reimbursement programs
• Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
• Catered lunches + snacks & drinks when working in offices

At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within this range: $155,800-$215,500. Your actual base pay will depend on your geographic locationwith our digital first philosophy, Upstart uses compensation regions that vary depending on location. Inidual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k). Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. The salary listed above for sales roles is On Target Earnings which includes both salary and commission, assuming 100% target achievement.

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Title: Data Scientist, Forecasting Platform

Location: US National

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions

of companiesfrom the world’s largest enterprises to the most ambitious startupsuse Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

At Stripe, you’ll be part of a rich Data Science community for Analysts,

Scientists and Engineers to learn and grow together. At the same time, our embedded org structure means that you’ll be working closely with our Finance and Strategy partner team.

What you’ll do

Stripe’s business is complex and growing, and forecasting its future is

no easy feat. Our forecasting efforts are erse, spanning different dimensions of our business (geographies, business types), variable time periods (early-stage vs late-stage users), and methodologies (traditional time series modeling, ML-based methods). We are looking for an experienced data scientist to work on the planning, implementation, and building of infrastructure that enables and automates forecasting across all of Stripe. This role will also work closely with our Finance & Strategy team to forecast our financial metrics. If you are excited about time series modeling and motivated by having an impact on the business, we want to hear from you.

• Develop and build a forecasting framework that can produce regular,
  accurate, responsive statistical forecasts to be used for company
  planning
• Incorporate new statistical modeling and/or machine learning methods
  to improve forecast performance
• Drive efforts around explanation of forecast trends, development of
  new accuracy metrics, and estimation of uncertainty
• Bring in new methodology to improve forecast responsiveness to the
  macroenvironment, such as COVID and other economic changes
• Build what-if’ analysis capabilities to allow business leaders to
  quantitatively encode and model their assumptions

Who you are

We’re looking for someone who meets the minimum requirements to be

considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements:

• 5+ years experience working with and analyzing large data sets to
  solve problems
• A PhD or MS in a quantitative field (e.g., Statistics, Sciences,
  Economics, Engineering, CS)
• Expert knowledge of Python and SQL
• Strong knowledge of statistics and experimental design
• Prior experience working with time series models
• The ability to communicate results clearly and a focus on driving
  impact
• A demonstrated ability to manage and deliver on multiple projects
• A builder’s mindset with a willingness to question assumptions and
  conventional wisdom

Preferred qualifications:

• Prior experience with data-distributed tools (Scalding, Spark, Hadoop,
  etc)
• Prior experience writing or contributing to Python packages

Pay and benefits

The annual US base salary range for this role is $168,600 – $228,229. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

Office locations

Toronto

Remote locations

Remote in United States

Team

Data & Data Science

Job type

Full time

Quantitative Analyst, Data Products

AUSTIN TX / REMOTE

DATA ANALYTICS

REMOTE – FULL-TIME

REMOTE

All roles with Chainlink Labs are globally remote based. We encourage you to apply regardless of your location.

This is a newly created position for someone who is passionate about data on Blockchains, DeFi, financial products, and who can contribute quantitatively to new data products to drive adoption. In this role, you’ll be the go-to person to evaluate price aggregation methodologies, develop novel data products, analyze large sets of on-chain and off-chain data and backtest different valuation approaches.. You will closely collaborate with leading DeFi projects and across Chainlink to improve quality of pricing data and deliver novel data products. We want you to take a leading role in choosing what data sources are implemented into our systems, effectively making the leading data products used across the DeFi/smart contract industry. As the first financial engineer in the team, your work will have a significant impact across the DeFi space, and you will play a critical role in how we scale the data product function.

Your Impact

• • Evaluate and influence aggregation methodologies to produce reliable prices for digital assets
  • Research, propose and test pricing methodologies for illiquid assets
  • Actively engage with data product users to collect detailed requirements for indices and indicators to turn into data products for the DeFi / CeFi communities

Requirements

• • 5+ years of experience working as a Quantitative Analyst
  • Deep knowledge of benchmark and indexing methodologies, and benchmark quality design within capital markets and/or crypto
  • Engineer background (Python, R) & understanding financial data
  • Strong quantitative (including statistical analysis) background
  • Experience with pricing methodologies for liquid and illiquid assets
  • Passion for the blockchain space and its power to change the world for the better

Desired Qualifications

• • Excitement for blockchain, Web 3.0, and similar decentralized technologies
  • Experience working remotely in a distributed team
  • Experience with DeFi protocols
  • Portfolio design
  • Agent based modelling

Our Stack

Python, SQL, R, Solidity

Title: Analytics Engineer

Location: Remote

Why Clipboard Health Exists:

We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives, by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing healthcare professionals to book on-demand shifts and healthcare facilities to access on-demand talent. Our mission is to enable healthcare professionals to work when and where they want, and to enable healthcare facilities to meet their talent needs.

About Clipboard Health:

Clipboard Health is a post-Series C, extremely fast-growing tech startup with classic two-sided network effects, revolutionizing the market for healthcare talent. We are a erse and inclusive company with a global, remote team. We have been named one of YC’s Top Companies for two years running, and have grown 25x across all key metrics in the last 18 months. There has never been a more exciting time to join our growing team and help us serve even more healthcare professionals and healthcare facilities, who can then better serve patients. To learn more about the culture at Clipboard Health, take a look at our culture hub here.

What’s it like to work with us?

• We care, a lot. Our CEO spends substantial time regularly doing customer service, and many of our healthcare professionals and healthcare facility clients have her personal cell phone number.
• We are globally distributed. Just on the engineering team, we have folks from the United States, Chile, Mongolia, Turkey, India, Ukraine, Indonesia, Brazil, Columbia and that’s just from folks who’ve joined us so far this year.
• We take our values seriously: our COO literally has a handmade Curiosity Initiative and Ownership sign on his wall (you’ll see it if you video call him).
• We have more engineers than we need on purpose. It makes us fast (many features go from idea to production in 2-4 weeks). It also allows small teams to see a problem, and just go fix it. A team went off and created a new SaaS product, another team rewrote a core service under a new architecture.
• One thing we value is that we have no toes here to be stepped on. See a problem? Go ahead and fix it, you don’t need permission.

Responsibilities:

• Contribute to Clipboard Health’s data platform which will constitute the backbone of our product decision-making processes, and ML initiatives.
• Design data models and push forward our data warehousing solutions, in coordination with stakeholders in Engineering, Product Management, Product Analytics, Data Science, and ML Engineering.
• Own production ETL pipelines throughout their entire life cycle.
• Deliver infrastructure to enable Data Science and Machine Learning workflows (Databricks, MLFlow, etc).
• Define data governance requirements (data access & privacy PII, retention, etc).
• Contribute to the continuous improvement of team processes and tooling.
• Participate in recruiting, interviewing, mentoring, and coaching.
• You can check the highlight here about how data-driven our organisation is.

Qualifications:

• 2+ years of experience as an Analytics Engineer
• Effective written and verbal communication
• Expertise in SQL
• Proficiency in one or more object-oriented programming languages (Python, Java, Scala, etc.)
• Strong experience in data schema design, and enterprise data warehousing
• Familiarity with AWS, Snowflake, and Databricks is a plus
• Experience with large-scale distributed data systems is a plus
• A fan of the speed of startups is a plus

Perks of Working with us:

• Do great work that matters, in healthcare, for customers who could really use your help.
• Zero commute. Work wherever you are, globally (but on or around US Pacific Time hours).

Title: Staff Software Engineer, Growth

Location: Remote – United States

Reddit is a community of communities where people can e into anything through experiences built around their interests, hobbies, and passions. Our mission is to bring community, belonging, and empowerment to everyone in the world. Reddit users submit, vote, and comment on content, stories, and discussions about the topics they care about the most. From pets to parenting, there’s a community for everybody on Reddit and with over 50 million daily active users, it is home to the most open and authentic conversations on the internet. For more information, visit redditinc.com.

The mission of the Growth Onboarding team is to connect users with Reddit’s core value of community while providing relevant content to them. As a core member of the team, you’ll be working with the immense scale of hundreds of millions of users and their data to help them discover and personalize their experience on Reddit.

How You’ll Have Impact:

As a Staff Engineer, you’ll lead a team of very talented Senior Engineers in the effort to scale and platformize our Onboarding, Authentication and relevance systems. You’ll work directly on problems that impact hundreds of millions of users and help them discover and be delighted by their experience on Reddit.

Qualifications:

• 8+ years of software development experience in one or more general-purpose programming languages.
• Experience designing and building high throughput, fault tolerant services using modern distributed systems.
• Deep understanding of testing, continuous integration, build, deployment & monitoring
• Ability to define and own technical roadmaps for large cross-cutting initiatives spanning multiple teams
• Strong written and verbal communication skills, and has a passion to be a mentor / leader to other engineers.
• Experience in handling ambiguous business requirements with excellent prioritization, time management abilities, and a focus on execution
• Customer focused and self-directed with a bias towards delivering value and outcomes.
• Past experience working with data pipelines, and machine learning teams is a plus.

Reddit is completely remote friendly and will continue to be remote-first for most roles and teams.

This role is 100%, permanently remote with the option to work in a nearby Reddit office if you desire to.

Benefits:

• Comprehensive Health benefits
• 401k Matching
• Workspace benefits for your home office
• Personal & Professional development funds
• Family Planning Support
• Flexible Vacation (please use them!) & Reddit Global Days Off
• 4+ months paid Parental Leave
• Paid Volunteer time off

Pay Transparency:

This job posting may span more than one career level.

In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.

To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.

The base pay range for this position is: $198,200 – $297,300.

TECHNICAL WRITER

Product

Remote, United States

Semperis puts people first. Within the Semperis team are world-class thought leaders, distinguished engineers, top technology experts, and visionary professionals. Our team members shape the Semperis culture, which champions strategic vision, specific expertise, intelligent and precise solutions, and continuous innovation. With teams across North America, EMEA and APAC, you’ll be working alongside top global talent from around the world. Semperis is recognized as One of America’s Fastest-Growing Cybersecurity Companies for the Second Consecutive Year on Inc. 5000 List.

What’s your passion? If you’re a purpose-driven person who always sees the glass as half full, seizes opportunities, and has an urge to learn and develop your skills while managing a balanced, healthy life—we’d love to hear from you.

Semperis focuses on creating an employee experience that is aligned with our vision—being a Force for Good— starting with being a good workplace that empowers its employees and fosters an inclusive environment.

What we are looking for:

We are looking for a Technical Writer to join our team.

What you will be doing:

As a Technical Writer at Semperis, you will be an essential member of our Product team, collaborating to deliver the latest security and identity products.

You will be responsible for researching and writing the original content for technical product documentation that explains complex computer software solutions. Our writers are self-motivated, willing to take on new challenges, and adaptive to a fast-paced, rapid development environment where advanced communication skills and positive team collaboration are essential.

• Analyze marketing and development requirements to determine the product documentation deliverables for a project.
• Write, review, and maintain technical product documentation.
• Interview developers and subject matter experts to become familiar with product technology and to collect information for documentation purposes.
• Develop and maintain a strong understanding of products and customer usage.
• Ensure usability of documentation by verifying a document’s content against the actual product.
• Adhere to technical documentation standards.
• Identify contradictions, technical omissions, and inaccuracies in documentation.
• Conduct technical reviews of documentation to ensure consistent quality of the documentation set.
• Contribute to setting the standards and development procedures for technical product documentation.
• Collaborate with peers to improve documentation development process to increase efficiency and quality of product documentation.
• Conduct research into new methodologies and tools when assigned to improve the usability and production of product documentation.

What you will bring to the table:

• 5+ years of technical writing experience documenting enterprise level software applications.
• Excellent writing and editing skills; strong organization skills.
• Have an inquiring mind with meticulous attention to detail.
• Ability to formulate questions that focus on documentation omissions and inadequacies.
• Ability to juggle multiple tasks, tight deadlines, and surprises with ease.
• Ability to use creativity in the preparation of documents while remaining compliant with company standards.
• Demonstrates strong computer skills and a proficiency in desktop publishing and desktop publishing tools.
• Demonstrates strong understanding of software development methodologies.
• Ability to work independently with little supervision.
• Excellent oral communication skills, good presentation skills, and good conflict-resolution skills.
• Ability to work with and communicate effectively with a team of developers and SMEs located around the world.

Bonus Points:

• Experience with topic-based authoring.
• Experience with MadCap Flare, MadCap Central, and Markdown.
• Experience with PDF software, such as Adobe Acrobat Pro.
• Experience using agile software development process.
• Experience with source control systems, such as Git.

The Semperis Story

For security teams charged with defending hybrid and multi-cloud environments, Semperis ensures the integrity and availability of critical enterprise directory services at every step in the cyber kill chain and cuts recovery time by 90%. Purpose-built for securing hybrid Active Directory environments, Semperis’ patented technology protects over 50 million identities from cyberattacks, data breaches, and operational errors. The world’s leading organizations trust Semperis to spot directory vulnerabilities, intercept cyberattacks in progress, and quickly recover from ransomware and other data integrity emergencies.

Semperis is proud to be an Equal Opportunity Employer. We welcome applicants of any gender, age, life status, or culture. We see only the potential and capabilities of each candidate and the unique contribution of every employee. Should you require accommodation during the recruitment process, please do not hesitate to ask.

Database Reliability Engineer

SOFTWARE DEVELOPMENT TEAM

We are looking for a passionate Database Reliability Engineer to join the SRE Team, to help us maintain and grow the resources to deliver the best time tracking tool to hundreds of thousands of users daily around the globe. The salary for this position is 70,000 annually. You can work from anywhere in the world.

As part of the SRE Team, your main responsibilities will be:

• Helping us maintain, scale and monitor our PostgreSQL Databases in the Cloud to achieve a highly reliable platform.
• Working alongside DB and Backend Engineers to optimize our current databases.
• Mentoring other engineers across teams to increase the quality of our product and translate business requirements into sustainable database solutions.

About the Team

We are a global team of 130+ awesome people working from over 40 countries around the globe. We hire globally, you work locallyin the heart of London, a beach outside of So Paulo, or a quiet village near Florence, the choice is yours. Every few months we travel to meet up somewhere in the world and spend some quality time together. We place a huge amount of trust in our people, and we measure the outcomes rather than the work itself. Our values fuel our results.

Wonder if you’ll fit in?

Learn more about our culture

About You

We would love to hear from you if you are passionate about technology and enjoy monitoring, automating and creating/maintaining tools.

In particular, we are looking for:

• Experience managing PostgreSQL Databases
• Great experience debugging and improving SQL Queries;
• Experience in Networking, Cloud, Security and Monitoring;
• Knowledge of technologies like Bash and Terraform;
• Collaboration, communication, and ownership are key from day one.

Bonus points for:

• Knowledge of Ansible;
• Knowledge in other areas, like Google Cloud Platform, OLAP, Orchestration, CI/CD, Prometheus and Grafana.

Benefits

• Freedom to choose when and how much you workwe only measure results
• 24 days of paid time off a year, plus your local holidays
• In-person meetups for team-building (expenses covered)
• 4-6 weeks paid sabbatical (depending on tenure)
• Laptop budget up to 2,500 and it renews every 3 years
• 2,000 budget to set up your home office and an additional 300 every year after 3 years of tenure
• 250 per month for co-working space membership and/or internet service at home
• 4,000 per year contribution to use for training, workshops, and conferences
• 2,000 per year contribution for any equipment or services to improve and/or maintain your physical and mental health
• Support for buying tools you need for doing your best work (even eyeglasses if you need a new pair)

Data Analyst

Location: REMOTE

Roadie, a UPS Company, is a crowdsourced delivery platform. Founded in 2014, Roadie works with consumers, small businesses and enterprises across virtually every industry to enable scheduled, same day and urgent delivery in passenger vehicles across the U.S. With more than 200,000 drivers nationwide, Roadie reaches more than 20,000 zip codes the largest local same-day delivery network in the nation.

Roadie is looking for a Data Analyst who will be responsible for delivering analyses and actionable insights in dashboards that directly support company decision making. This inidual will work cross-functionally to measure, assess, and monitor key business metrics, working with datasets across a variety of systems applying analytical skills to support our teams and achieve company goals.

As an early member of the analytics team, you’ll have many opportunities to make a meaningful impact by helping develop how we do analytics as a company. The ideal candidate brings prior experience in a startup environment in an analytics role. Not everything has been built yet and data might be messy, but your self-motivated nature is hyperfocused on designing a system for reliable metrics.

What You’ll Do

• Deliver analyses and build dashboards that expose deep understanding of key business metrics across Roadie’s various datasets
• Perform analyses and develop visualizations using BI Tools
• Develop and deliver dashboards that provide insights that inform product and business decision making
• Partner with business stakeholders providing clarity and guidance on various analyses
• Build custom external dashboards for enterprise clients to support customer engagement and expansion
• Execute on various ad hoc analytics requests
• Collaborate cross-functionally to align metrics and reporting
• Apply expertise in quantitative analysis and data visualization with a focus on actionable analytics

What You Bring

• 2+ years relevant experience in analytics or business intelligence role
• Bachelor’s degree in quantitative field
• Strong analytical skills and experience with reporting and data analysis
• Expertise in SQL with ability to build complex queries across platforms
• Experience working with Postgres and Redshift databases
• Experience with data visualization tools such a Redash, Superset, or Looker
• High attention to detail, accuracy, and reliability
• Strong communication skills, with ability to articulate and present complex analysis with technical and non-technical stakeholders
• A bias for action, thriving in a fast-paced environment

Bonus

• Experience with Python and desire to continue to build expertise

Why Roadie?

• Competitive compensation packages
• 100% covered health insurance premiums for yourself
• 401k with company match
• Tuition and student loan repayment assistance (that’s right – Roadie will contribute directly to your existing student loans!)
• Flexible work schedule with unlimited PTO
• Monthly 3-day weekends
• Monthly WFH stipend
• Paid sabbatical leave- tenured team members are given time to rest, relax, and explore
• The technology you need to get the job done

Title: Senior Manager, Data Engineering

Location: San Francisco, CA or Remote (Based in the U.S.)

NerdWallet has a mission to provide clarity for all of life’s financial decisions. We are looking for a Senior Data Engineering Manager to join us in achieving that goal. You will have responsibility for a major data engineering team at NerdWallet, managing a team of both full-time and nearshore data engineers. You will be the primary owner of our data platform services, ensuring the availability of effective ETL and data warehouse tools for NerdWallet.

If you were here 6 months ago, here are some things you might have worked on:

• Integration of new technologies into our stack, like Segment and dbt.
• Major projects to improve the schema of our data warehouse tables.
• Planning an evolution of both enhanced data governance and self service data tools.

Where you can make an impact:

• Build healthy, productive teams. You own the health of your teams, ensuring that they are challenged and growing. You forge goals into a bold, coherent vision for your group. You also improve the effectiveness of your direct reports through mentorship and coaching.
• Deliver results. You push your teams to consistently deliver on major commitments that move our business forward. You drive key success metrics, communicate project status to stakeholders, and work to clear blocking issues from the roadmap.
• Customer focus. You have a relentless focus on the customers of your data systems. You treat data as a product and work with internal customers to plan, develop, launch, and manage the services under your supervision.
• Guide technical direction. You engage in technical discussions with your engineers and managers, working to understand tradeoffs and guide major decisions. You have been a data engineer yourself and can e into architectural details with your teams.
• Ensure operational excellence. You set high standards and drive best engineering practices for your services. You focus your teams on addressing the right operational concerns and enable learning through incident postmortems and sprint retrospectives.
• Grow your teams. You partner with our recruiting group to identify a erse set of world-class managers and engineers to hire. You take an active role in sourcing and interviewing candidates.
• Empower your teams. You are a role model of cross-functional leadership. You create a culture of creativity, collaboration, inclusion, and innovation across your teams.

You are:

• Able to work independently, operating without significant input or guidance.
• Skilled at resolving ambiguity. When there is uncertainty, you can work with project partners to define the path forward.
• Technically-skilled, able to understand technology tradeoffs that your teams will face and ask the right questions to ensure the right decisions are made.
• Able to communicate effectively in a erse set of circumstances. You are a clear communicator in a 1:1, an all-hands presentation, or a written strategy document.
• Forward-thinking, looking around corners to anticipate risks before they occur.
• Effective at working with partners to develop a compelling long-term technical vision for your organization.
• Able to drive process improvements that make your teams more effective over time.

Your experience:

We recognize not everyone will meet all of the criteria. If you meet most of the criteria below and you’re excited about the opportunity and willing to learn, we’d love to hear from you.

• Degree in Computer Science, Engineering, or equivalent experience
• At least three years managing software or data teams
• At least five years of professional experience as a software engineer
• Deep understanding of data engineering principles, including data ingestion and data warehousing
• Strong skills in critical thinking, decision making, problem-solving, and attention to detail
• Proven success in an Agile development environment
• Strong written and oral communication ability with excellent interpersonal skills

Where:

• This role will be based in San Francisco, CA or remote (based in the U.S.).
• We believe great work can be done anywhere. No matter where you are based, NerdWallet offers benefits and perks to support the physical, financial, and emotional well being of you and your family.

What we offer:

Pay Transparency

• The salary range for this role is $176,000-$330,000.
• Base pay offered may vary within the posted range based on several factors, including but not limited to education, job-related knowledge, skills, experience, and location.

Work Hard, Stay Balanced (Life’s a series of balancing acts, eh?)

• Industry-leading medical, dental, and vision health care plans for employees and their dependents
• Rejuvenation Policy Flexible Time Off + 13 holidays + 4 Mental Health Days Off
• New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care
• Mental health support through Ginger.io
• Financial wellness, guidance, and unlimited access to a Certified Financial Planner (CFP) through Northstar
• Paid sabbatical for Nerds to recharge, gain knowledge and pursue their interests
• Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution
• Weekly Virtual Bootcamp, Yoga, and Mindfulness Meditation sessions
• Monthly Wellness Stipend, Cell Phone Stipend, and Wifi Stipend

Have Some Fun! (Nerds are fun, too)

• Nerd-led group initiatives Intramural Sports, Employee Resource Groups for Parents, Diversity, and Inclusion, Women, LGBTQIA, and other communities
• Hackathons, Happy Hours, and team events across all teams and departments
• Company-wide events like Little Nerds Day (aka bring your kids to work day, even if you’re remote!) and our annual Charity Auction

Lifestyle (Be your best self – we’ll take care of the details)

• Our Nerds love to make an impact by paying it forward Donate to your favorite causes with a company match
• Work from home equipment stipend and co-working space subsidy
• Anniversary recognition program choose from different items and experiences
• Commuting stipend

Plan for your future (And when you retire on your island, remember the little people)

• 401K with company match
• Annual Enrichment Stipend for learning and development
• Be the first to test and benefit from our new financial products and tools
• Access to Rocket Lawyer for online legal support and resources

If you are based in California, we encourage you to read this important information for California residents linked here.

NerdWallet is committed to pursuing and hiring a erse workforce and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of any characteristic protected by applicable federal, state or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Security Engineer

Job ID: 2356497 | Amazon.com Services LLC

Customer Service Security is the first line of defense protecting our Customers and their interests from technical & malicious adversaries, seeking to steal their data and/or cause them harm. We are looking for Security Engineers who are ready to take on a front-line role in addressing security issues facing the largest Customer Service operation in the world, where customer obsession equals protection. Security issues at this scale and speed require a passion for engineering robust solutions to complex security challenges, as well as the ability to quickly design and build solutions to address them.

CS Security is looking for Security Engineers to ensure that our Customer protection is always the priority. We drive incidents to the highest standards, to maintain and enhance internal and external customer trust. If you enjoy analyzing, engineering and architecting solutions to deliver results faster, and you are skilled at investigating security issues and new threat scenarios, this position will provide you with a challenging opportunity to work alongside world-class talent in solving complex and far-reaching problems. A successful candidate will have a good mix of deep technical knowledge and a demonstrated background in Security Engineering and Architecture activities. This is a remote role in the United States.

Key Responsibilities include:

• Serve as a Subject Matter Expert (SME) on the incident response & technical investigation lifecycle, owning the deep e and coordination to turn data into information.
• Respond to Incidents in a timely manner, providing leadership & guidance to all security analysts.
• Conduct deep-e investigations into threat and fraud abuse reports and detections
• Influence service teams across Amazon to develop systems and processes with security best practices.
• Attend internal and external training regarding security engineering and response.
• Find opportunities to improve from large-scale security incident investigations.
• Participate in or lead post-mortem analyses.
• Design & Build security-related services for internal customers.
• Develop and mentor other security engineers, analysts, investigators, and software developers.

BASIC QUALIFICATIONS

• 5+ years of work in related technical roles (such as threat hunting, threat intelligence, security data analysis, etc.).
• 5+ years with cloud technologies (AWS preferred, Azure, Google Cloud, etc).
• 5+ years experience with security analysis on cloud services, especially server-less and authentication services.
• 3 + years experience using data analysis tools and technologies, such as SQL, Jupyter, R, Python.
• 3+ years experience with active attacks / live scenarios / applied computer security

PREFERRED QUALIFICATIONS

• Masters degree in mathematics, computer science, or related engineering disciplines.
• Familiarity with host and network log analysis.
• Standing relationships with global associations relevant to the position.
• Knowledge and experience with hunting utilizing TTPs (Tactics, Techniques and Procedures).
• Experience with security architecture, system architecture, threat modeling, incident handling/response, reverse engineering, malware analysis, adversary methodologies, and/or threat intelligence.
• Possess a strong understanding of common enterprise technologies.
• Extensive knowledge of computing security issues and threat vectors.
• Experience with AWS products and services.
• Experience with cross-organizational collaboration and creation of remediation plans.
• Experience reporting, briefing, roadmaps, and strategic planning documents

Amazon is committed to a erse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For iniduals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $135,500/year in our lowest geographic market up to $212,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit. Applicants should apply via our internal or external career site.

Job details

• US, Virtual
• Customer Service Technology
• Systems, Quality, & Security Engineering

Title: Business Analyst

Location: Remote – US

Twelve is a new kind of chemical company built for the climate era. Our breakthrough technology eliminates emissions by turning CO2 into essential products. We are a team of scientists, engineers and problem solvers on a mission to fundamentally shift the way the world addresses climate change and lead the transition to a fossil free future with our carbon transformation technology.

Job Brief

In this remote role, you will have the opportunity to be an integral part of Twelve’s mission to lead the way to a fossil-free future through carbon transformation. You will be working in collaboration with our CEO and various internal teams to translate customer and market requirements into pitch decks and business strategies. This will include working with interdisciplinary teams while gathering and analyzing information (such as lifecycle emissions and supply chain data), customer business information, and the entire carbon ecosystem in order to create insightful content. The right candidate will have strong data visualization, Excel modeling, communications, analytical, and storytelling skills. We are looking for a Business Analyst that is excited about a high profile, impactful role in a fluid startup environment and aligned with Twelve’s mission.

This is an opportunity to make a substantial impact on the future success of business partnerships at Twelve.

What you will do

• Structure, develop, and manage projects that require partnership with cross-functional teams.
• Support market forecasting with analysis on market fundamentals and competitive landscape.
• Identify implications on current company roadmaps and business initiatives.
• Participate in business development efforts by providing technical, financial and business analysis.
• Partner with internal teams to translate customer and market requirements into pitch decks, complex analyses, and business strategies.
• Deliver analytical results to both technical and non-technical audiences, identifying the right course of action for each.
• Collect global strategies and data points to create specific analytics and reporting.
• Act as a business lead to our internal teams while having a clear understanding of our business needs.
• Translate business requirements into actionable data tasks.
• Identify, and oftentimes implement, potential solutions for a specific client problem or challenge.
• Leverage tools such as Tableau, Excel, SQL, and Visier to drive analytics and manage reporting.
• Proactively identify opportunities for revenue growth with data.

Who you are

• You have a BA/BS with 3-5 years of experience in management consulting or business development focused on using analytics to drive change and improvement, ideally with some experience researching sustainability or climate related topics
• You are experienced with data visualization, passionate about using data to create positive change and have expertise in storytelling/creating compelling presentations.
• You are able to work collaboratively with a team while creating an inclusive environment with people at all levels of an organization.
• You are a team player who drives an independent workstream in the context of a broader team project.
• You are comfortable with ambiguous, ever-changing situations.
• You are a structural thinker who is able to frame complex problems, prioritize, and drive decisions.
• You are able to break down and solve problems through quantitative thinking and analysis.
• You are passionate and curious, with a special interest in understanding data analysis within the carbon ecosystem.

Twelve Benefits

• Medical, dental, and vision coverage
• Paid sick days and vacation
• Competitive salary and equity compensation commensurate with experience
• Diverse and inclusive work environment

At Twelve, it’s important each employee is compensated competitively and fairly. In alignment with state legal requirements, Twelve conducts exhaustive research to understand compensation markets. A range for the included position is listed below. Be advised, actual offer details are determined by job category, job location, and candidate skill level.

United States Wage Range: $94,500 – $142,500

Please note that some pay bands may have wide ranges of compensation to accommodate candidate’s erse sets of skill levels.

We believe that the unique contributions of each inidual is the driver of our success. To make sure that our products and culture continue to incorporate everyone’s perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

Title: Director, Data Engineering

Location: San Francisco, CA or Remote (Based in the U.S.)

NerdWallet has a mission to provide clarity for all of life’s financial decisions. We are looking for a Director of Data Engineering to join us in achieving that goal. You will have responsibility for a major engineering organization at NerdWallet, leading through other managers to help your teams deliver the right work at the right time. You will drive improvements for our core data platform & data warehouse that powers analytics across the company.

If you were here 6 months ago, here are some things you might have worked on:

• Integration of new technologies into our stack, like Segment and dbt.
• Major projects to improve the schema of our data warehouse tables.
• Partnering with Analytics and Business Intelligence teams, jointly developing new dashboards that provide insights into customer behavior.
• Planning an evolution of both enhanced data governance and self service data tools.

Where you can make an impact:

• Build healthy, productive teams. You own the health of your teams, ensuring that they are challenged and growing. You forge goals into a bold, coherent vision for your group. You also improve the effectiveness of your direct reports through mentorship and coaching.
• Deliver results. You push your teams to consistently deliver on major commitments that move our business forward. You drive key success metrics, communicate project status to collaborators, and work to clear blocking issues from the roadmap.
• Customer focus. You have a relentless focus on the customers of your data systems. You treat data as a product and work with internal customers to plan, develop, launch, and manage the services under your supervision.
• Build cross-functional partnerships. You work with iniduals across NerdWallet to ensure your teams align on business strategy and deliver on commitments. You work closely with product managers and program managers to maximize the success of your projects.
• Guide technical direction. You engage in technical discussions with your engineers and managers, working to understand tradeoffs and guide major decisions. You have been a data engineer yourself and can e into architectural details with your teams.
• Ensure operational excellence. You set high standards and drive best engineering practices for your services. You focus your teams on addressing the right operational concerns and enable learning through incident postmortems and sprint retrospectives.
• Grow your teams. You partner with our recruiting group to identify a erse set of world-class managers and engineers to hire. You take an active role in sourcing and interviewing candidates.
• Empower your teams. You are a role model of cross-functional leadership. You create a culture of creativity, collaboration, inclusion, and innovation across your teams.

You are:

• Able to work independently, operating without significant input or guidance.
• Skilled at resolving ambiguity. When there is uncertainty, you can work with project partners to define the path forward.
• Effective at building a strong data culture across the entire organization.
• Able to communicate effectively in a erse set of circumstances. You are a clear communicator in a 1:1, an all-hands presentation, or a written document to executive leadership.
• Forward-thinking, looking around corners to anticipate risks before they occur.
• Technically-skilled, and able to understand technology tradeoffs that your teams will face.
• Effective at working with partners to develop a compelling long-term technical vision for your organization.
• Able to drive process improvements that make your teams more effective over time.
• Skilled at vendor selection and management, making sure the “right” partner is chosen and that results are delivered.

Your experience:

We recognize not everyone will meet all of the criteria. If you meet most of the criteria below and you’re excited about the opportunity and willing to learn, we’d love to hear from you.

• Degree in Computer Science, Engineering, or equivalent experience
• At least eight years managing software or data teams, with at least three years of experience managing other managers
• At least five years of professional experience as a software engineer
• Deep understanding of data engineering principles, including data ingestion and data warehousing
• Strong skills in critical thinking, decision making, problem-solving, and attention to detail
• Proven success in an Agile development environment
• Strong written and oral communication ability with excellent interpersonal skills

Where:

• This role will be based in San Francisco, CA or remote (based in the U.S.).
• We believe great work can be done anywhere. No matter where you are based, NerdWallet offers benefits and perks to support the physical, financial, and emotional well being of you and your family.

What we offer:

Pay Transparency

• The salary range for this role is $200,000-$366,000.
• Base pay offered may vary within the posted range based on several factors, including but not limited to education, job-related knowledge, skills, experience, and location.

Work Hard, Stay Balanced (Life’s a series of balancing acts, eh?)

• Industry-leading medical, dental, and vision health care plans for employees and their dependents
• Rejuvenation Policy Flexible Time Off + 13 holidays + 4 Mental Health Days Off
• New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care
• Mental health support through Ginger.io
• Financial wellness, guidance, and unlimited access to a Certified Financial Planner (CFP) through Northstar
• Paid sabbatical for Nerds to recharge, gain knowledge and pursue their interests
• Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution
• Weekly Virtual Bootcamp, Yoga, and Mindfulness Meditation sessions
• Monthly Wellness Stipend, Cell Phone Stipend, and Wifi Stipend

Have Some Fun! (Nerds are fun, too)

• Nerd-led group initiatives Intramural Sports, Employee Resource Groups for Parents, Diversity, and Inclusion, Women, LGBTQIA, and other communities
• Hackathons, Happy Hours, and team events across all teams and departments
• Company-wide events like Little Nerds Day (aka bring your kids to work day, even if you’re remote!) and our annual Charity Auction

Lifestyle (Be your best self – we’ll take care of the details)

• Our Nerds love to make an impact by paying it forward Donate to your favorite causes with a company match
• Work from home equipment stipend and co-working space subsidy
• Anniversary recognition program choose from different items and experiences
• Commuting stipend

Plan for your future (And when you retire on your island, remember the little people)

• 401K with company match
• Annual Enrichment Stipend for learning and development
• Be the first to test and benefit from our new financial products and tools
• Access to Rocket Lawyer for online legal support and resources

If you are based in California, we encourage you to read this important information for California residents linked here.

NerdWallet is committed to pursuing and hiring a erse workforce and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of any characteristic protected by applicable federal, state or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Managing Director, People Technology, Operations and Insights

Remote #2076

Philadelphia, PA Area of Interest: Human Resources Position Type: Full-time

Position Description

Job Summary Driving an innovative approach to people technology, operations and insights to help grow and retain our talent and deliver key business results. Responsible for the strategy, design, and implementation of people technology programs across the organization to support an inclusive culture where all can thrive. This position leads the Talent Process and Systems teams to successful outcomes by identifying, implementing, enhancing, and maintaining HCM (human capital management) processes and systems to meet organizational needs in a cost-effective manner. Works with business units and forms alliances on projects to optimize talent solutions and continuously improve related services. Works closely with leadership and key stakeholders to identify, recommend, and develop analytics solutions to deliver essential information for data-driven decision making.

Building and leading a people operations function to enable better support for our workforce and to free up capacity for the people team to operate more strategically in partnership with business leaders.

Major Responsibilities

• Identifies opportunities for information systems and technologies to improve business processes, gain operational efficiencies, and reduce costs
• Provides management oversight and technical expertise to projects that establish and update People strategy applications and technical infrastructure. Utilizes industry and technology trends, best practices and standards to minimize risk and optimize spend.
• Collaborates with Digital Solutions for development, support, integration, and security of talent systems and data.
• Builds new System Administration strategy and change management model to ensure systems are up to date with releases, healthy and maintained in partnership with Digital Solutions.
• Creates strategic and operational metrics for leadership to aid in data-based decision making and people related insights.
• Drive new reporting model to ensure key stakeholders understand and have the right visibility to data to drive new self-service reporting model & digital capabilities across organization.
• Develop a strategic organizational workforce plan to ensure that the talent needs of today are met and predict and meet the talent needs of the future. Creating a right talent, right place, right time approach to drive business. Use detailed workforce analytics and trend analysis to accurately forecast and address future needs and gaps.
• In consultation with the CPO, continue to design new People Operations Support Model, integrating best practices/trends and performing analysis on the effectiveness and competitiveness of existing talent processes and people programs.
• Design effective engagement strategies with a focus on retention of high performers, high potentials, and key contributors.
• Provide operational support to leadership on visibility to performance management, organizational development, benefits, compliance, employee relations, and compensation planning through reporting & key operational processes.
• Implement service delivery tools and models with operational leaders within IT, Finance, etc to ensure HR issues are optimized and resolved efficiently
• Drive a continuous improvement mindset and leverage and serve as a trusted advisor, coach, and mentor to colleagues in HR and company leaders to drive operational excellence for talent lifecycle experience.
• Innovate and challenge current norms to drive change in the organization and work with people at various organizational levels.

Position Requirements

Formal Knowledge

• 10+years of progressive experience HR Technology and Processes, or a related Human Resources field
• Bachelor’s degree in human resources or related field. Master’s degree a plus.

Other Skills

• Leadership skills demonstrating the ability to successfully work within all levels of the organization
• Operational excellence to design and deliver talent technology processes
• Experience with design and implementation of common HR digital systems and tools
• Strategic approach with the focus on the future
• Proven knowledge and experience using talent tools such as ADP and Workday
• Strong collaboration skills and the ability to influence across the organization
• Excellent verbal and written communication skills
• Proven experience in working with a wide range of team members demonstrating highly effective interpersonal skills, multi-tasking skills and ability to remain highly motivated in changing circumstances.
• Ability to effectively prioritize and execute tasks in a high pressure environment
• Strong technology competency with performance management systems and Microsoft Office 365 including MS Teams.
• Able to operate in a team environment that holds iniduals accountable for results

Special Mental or Physical Demands

• Work is normally performed in a typical interior/office work environment.
• Travel required approximately 5% or more

The expected starting rate is $150,000 – $190,000 annually with an additional targeted 10% incentive bonus based on performance. The final candidate’s relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education.

The American Cancer Society has adopted a vaccination policy that requires all staff, regardless of position or work location, to be fully vaccinated against COVID-19 (except where prohibited by state law).

ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. We are a proud equal opportunity employer.

Senior Software Engineer, Platform

Location: Denver, CO or Remote

At SonderMind, we know that therapy works. SonderMind provides accessible, personalized mental health care that produces high-quality outcomes for iniduals. SonderMind’s inidualized approach to care starts with using innovative technology to help people not just find a therapist, but find the right, in-network therapist for them.

How you’ll make an impact

As a senior back-end engineer on the platform engineering team, you’ll work closely with a team of cross functional engineers to build and maintain the tools that help our feature teams deliver value efficiently in order to help SonderMind achieve its goals of making mental healthcare accessible to millions of Americans. You will drive and participate in design and architecture sessions as well as constantly evaluate technologies and trends to be leveraged to optimize our platform.

Success looks like

• As you begin to settle into your new role, you should become familiar with all of the tools within our stack and feel comfortable taking on tasks and pairing with your teammates.
• After onboarding, you will be expected to take ownership of tasks and projects, which will involve working independently and with engineers across our feature teams.
• Performance will be measured based on the value of your contributions and the quality of the code contributed to the back-end of the platform.

What you’ll do

• Have a leading role integrating different technologies across the platform.
• Contribute to the tooling used by our feature teams.
• Make meaningful contributions to our platform and infrastructure by writing quality code and providing technical direction for future improvements.
• Help organize technical requirements and act as lead on projects.
• Evaluate new tools and technologies for incorporation and use.
• Interface and collaborate with front-end, operations, and quality assurance engineers to complete various projects.

What you’ll bring with you

Required Experience

• 7+ years of software development experience
• Experience with Ruby on Rails
• Java or an equivalent typed language
• PostgreSQL
• RabbitMQ or a similar eventing system
• Ability to solve problems and provide appropriate solutions
• Excellent written and verbal communication skills

Preferred Experience

• Bachelor’s Degree in Computer Science, related degree or equivalent experience
• AWS experience
• Kubernetes or similar containerized service management platforms
• JFrog Artifactory or similar binary artifact management platforms
• ArgoCD or similar infrastructure-as-code, declarative CD tools
• Helm Kubernetes Package Manager
• DynamoDB or similar NoSQL database structures

What we value

• Curious: Seek to understand and pull the thread
• Courageous: Takes action, even when uncomfortable
• Lightful: Assume positive intent in others
• Authentic: Say what you mean, mean what you say, act accordingly
• Bucketworthy: Don’t let your bucket leak

Our Benefits

The anticipated salary range for this role is $132,000- $170,000.This role is eligible for equity grants. Actual compensation is based commensurate with qualifications and experience.

As a leader in redesigning behavioral health we are walking the walk with our employee benefits package. We focus on meeting SonderMinders wherever they are and supporting them in all facets of their life with both mental and physical aspects in mind.

Our benefits include:

• Medical, Dental, and Vision coverage effective on your first day with plans to meet your needs including HSA and FSA options.
• Therapy coverage benefits to enable our employees to get the care they need
• A flexible PTO policy, 12 company paid holidays {exempt}
• 18 day PTO increasing based on years of service, 12 company paid holidays {non exempt}
• Employer-paid disability & AD&D to cover life’s unexpected – not only that, we cover the difference in salary for up to eight weeks of short-term disability leave
• Eight weeks of paid parental leave
• Competitive market salary, up-to 4% salary company match on 401K
• Pet insurance through ASPCA

Mental wellness impacts people of every community. At SonderMind, building and supporting a erse workforce is foundational to our goal to redesign behavioral healthcare to be more approachable and accessible. SonderMind is a committed equal opportunity employer and provides a workplace that will not tolerate discrimination or harassment on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

Senior Marketing Analytics Manager

UNITED STATES

MEMBER EXPERIENCE – GROWTH

FULL TIME

REMOTE

WHO WE ARE

Each year, 2 billion people across the world are limited by physical pain. By helping people live without pain, they are free to do the things they love most with the people they love—and never miss a moment. This is what we do. We create and design new technologies to solve one of the biggest problems in healthcare: taking care of our Physical Health. Sword Health is the world’s fastest growing digital musculoskeletal (MSK) care provider on a bold mission to free two billion people from acute, chronic, and post-surgical physical pain. Our customers include some of the most progressive Fortune 100 and 500 companies, as well as over +1400 other established businesses across the world.

The Sword program allows members to complete a personalized physical therapy program from the comfort of home, with continued support and supervision from one of our talented Sword specialists. Sword’s personalized care is more effective than traditional standards of care, and has proven to deliver best-in-class clinical results. Since breaking into the market less than three years ago, Sword has worked with insurers, health systems, and employers in the U.S., Canada, Europe, and Australia to make high quality musculoskeletal care accessible to everyone.

This is an opportunity to join Sword during a time of hyper growth and expansion. After our recent $2bn valuation, we’re excited to continue accelerating our impact by scaling with high caliber people with passion, commitment and energy to create and deliver technologies, services and products that drive human progress forward.

We welcome you to join our mission, to make a difference on a grand scale and play a pivotal role with a global team at Sword– working alongside great people pioneering novel products and cutting edge technologies.

We are looking for a Senior Marketing Analytics Manager to organize our analytics function. You will implement tools and strategies to translate raw data into valuable business insights. In this role, we expect you to have strong logical reasoning skills and business intelligence. The ability to communicate effectively is essential. If you also have solid industry experience, we’d like to meet you. Your goal will be to help our business use data to drive high performance and quality.

What you’ll be doing:

• This inidual brings together data across channels, teams, tools to weave together a meaningful story of what resonates with our members and why we should do more of what works.
• Preparing weekly, monthly, and quarterly impact reports which provide campaign level views and insights across channels into what is working and why.
• Model out appropriate channel level attribution and work with our marketing operations teams and marketing leads to ensure proper attribution across channels and programs.
• Quickly build custom dashboards in Google Sheets & Looker using raw data feeds
• Work with teams to gather data and inform the effectiveness of in market tests and initiatives
• Understand business needs and objectives
• Develop strategies for effective data analysis and reporting
• Define company-wide metrics and relevant data sources
• Select, configure and implement analytics solutions
• Oversee all analytics operations to correct discrepancies and ensure quality
• Extract reports from multiple sources (e.g. operations, IT, customer feedback)
• Build systems to transform raw data into actionable business insights
• Apply industry knowledge to interpret data and improve performance
• Keep abreast of industry news and trends

What you need to have:

• Proven experience as an Analytics Manager or Data Scientist
• A firm understanding of ad serving technology like Google Campaign Manager (Campaign Manager/ DoubleClick for Advertisers) or similar ad servers
• Experience doing analysis in platforms like, but not limited to Facebook, Google, Twitter, Snapchat and programmatic demand side platforms is required
• Must have market testing, A/B testing, and/or experimental design experience
• Solid experience in data analysis and reporting in platforms such as Looker / Amplitude
• Background in market research and project management
• Knowledge of Excel, R and SQL; familiarity with business intelligence tools (e.g. Tableau, SAS)
• Experience working in Ads Data Hub is a plus
• Experience with Data Bricks is nice to have
• Superb communication skills
• Analytical skills and strong organizational abilities
• Attention to detail
• Problem-solving aptitude

We’d love to see:

• Industry experience is a plus
• BS/BA in Computer Science, Statistics, Data Management or a related field

Title: Software Engineer – Data Infrastructure – OpenSearch/ElasticSearch

Location: Home based – Worldwide

Canonical is building a comprehensive automation suite to provide multi-cloud and on-premise data solutions for the enterprise. The data platform team is a collaborative team that develops a full range of data stores and data technologies, spanning from big data, through NoSQL, cache-layer capabilities, and analytics; all the way to structured SQL engines.

The OpenSearch team is, among other things, focused on creating the best enterprise automation solution for search and analytics suites like OpenSearch and Elasticsearch.

We have a number of openings we are looking to hire across a range of levels. We will help you identify a suitable position depending on your experience and interests. Engineers who thrive at Canonical are mindful of open-source community dynamics and equally aware of the needs of large, innovative organisations.

Location: This is a Globally remote role

What your day will look like

The OpenSearch team is responsible for the automation of OpenSearch operations. This includes ensuring fault-tolerant replication, TLS, installation, and much more; but also provides domain-specific expertise on the actual data system to other teams within Canonical. This role is focused on the creation and automation of features of data platforms, not analysing the data in them.

• Collaborate proactively with an internationally distributed team
• Write high-quality, idiomatic Python code to create new features
• Debug issues and interact with upstream communities publicly
• Work with helpful and talented engineers including experts in a erse set of fields
• Work from home with global travel for 2 to 4 weeks per year for internal and external events

What we are looking for in you

• Proven hands-on experience in software development using Python
• Proven hands-on experience in distributed systems development
• Bachelor’s or equivalent in Computer Science, STEM, or a similar degree
• Willingness to travel up to 4 times a year for internal events

Additional skills that you might also bring

You might also bring a subset of experience from the following, which will determine the exact role and level we consider you for:

• Experience operating and managing search and analytics engines like Elasticsearch, Logstash, KIbana, and OpenSearch
• Experience with Linux systems administration, package management, and operations
• Experience with the public cloud or a private cloud solution like OpenStack
• Experience with operating Kubernetes clusters and a belief that it can be used for serious persistent data services

What we offer you

Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.

In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.

• Fully remote working environment – we’ve been working remotely since 2004!
• Personal learning and development budget of 2,000USD per annum
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Parental Leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues at sprints’
• Priority Pass for travel and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence – in order to succeed, we need to be the best at what we do.

Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.

Canonical is an equal-opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

#LI-remote

Senior Salesforce Administrator

United States

What We Do

At GoGuardian, we’re helping build a future where all learners are ready and inspired to solve the world’s greatest challenges. Our award-winning system of learning solutions is purpose-built for K-12 and trusted by school leaders to promote effective teaching and equitable engagement while helping empower educators to keep students safe.

What It’s Like to Work at GoGuardian

We are a fast-growing learning company that thrives on making bold moves and setting high standards. Working with us means joining a (mostly!) remote team of erse, passionate, mission-driven employees who are inspired by our vision, dedicated to our customers, and comfortable with rapid change. We balance our rocketship pace with a work culture that offers unbridled support, allyship, and inclusivityto say nothing of fun! Join our Neuroersity ERG, attend an online magic show (and bring your kids), head to a DEI Community of Practice session, share a pet photo with other dog lovers, or relax in an online meditation class. Our culture has earned us accolades! We have been named one of Built In’s 2022 Best Places to Work and are certified as a Great Place to Work.

The Role

We’re looking for a Senior Salesforce Administrator to help support our continuously evolving Salesforce instance. In this role, you’ll optimize our instance for efficiency and usability, support end users through various sales and support tasks, as well as collaborate on improving existing and implementing new processes and integrations. This position sits on the SalesOps Team, a team that manages Salesforce and supports the various teams that use it, from the top of the sales funnel all the way down through it to customer onboarding, as well as customer support. The ideal candidate is a self-starter with greater communication skills that is comfortable with change.

What You’ll Do

• Build, update, and manage various Salesforce automations that interact with Standard and Custom objects to drive efficiency for our end users
• Configure Profiles, Roles, Permission Sets, and Sharing Settings to support our user base of 500+ users
• Resolve/Debug user and system errors in real time
• Collaborate with our team of System Administrators as well as contributors from other departments on Salesforce projects and integrations
• QC and test complex Salesforce automations created by team members as well as contractors
• Mentor team members on various Administrator tasks (i.e. provide guidance on building flows when needed, help with troubleshooting, etc)
• Proactive system maintenance including reviews of current processes and identifying areas of improvement (i.e. identify unused or underutilized platform features, etc)
• Keep up-to-date on Salesforce Releases, features, and best practices in order to make recommendations regarding implementations

Who You Are

• 3+ years overall Salesforce Administrator experience with Salesforce Administrator Certification (Senior Salesforce Administrator Certification is a plus)
• A passion for creating efficiency through the use of Salesforce Declarative Automation Tools with an emphasis on Flows
• Strong understanding of Salesforce Profiles, Roles, Permission Settings, Sharing Settings, and Security Settings
• An understanding of the sales processes within Salesforce from Leads to Opportunities and Quotes (experience with CPQ is a plus, experience supporting SaaS products is a huge plus)
• Experience working with relational data (experience with school data is a plus)
• Experience with Salesforce Workbench, SOQL Queries, and Data Loader (experience with Salesforce Service Cloud is a plus)
• The ability to work independently, as well as part of a team on multiple projects
• Eager to take initiative in a fast-paced, ever-changing, dynamic environment.
• Fueled by the opportunity to truly impact the education landscape.
• Something else? Tell us! We want to learn more about you

What We Offer

• Competitive pay, complete health insurance, 401(k) matching, bonuses, and an employee stock option plan.
• Flexible time off, 13 paid holidays, paid parental leave, wellness days, and a paid year-end holiday break.
• A robust catalog of benefits that support your professional growth and personal wellbeing: learning funds, lifestyle funds, online yoga & meditation classes, fertility & adoption reimbursement, giving funds with company match, and more

Plus the intangible:

• A varied and challenging role in a global and highly innovative high-growth company.
• Supportive, driven colleagues who have your back and share your passion.

The typical base salary range for this position is $95,000 – $125,000 plus variable pay per year. The range displayed on this job posting reflects the minimum and maximum target for new hire base pay for this position and your pay will be determined by a variety of factors, including your primary work location, skills, qualifications and experience. Additional benefits information is listed on our careers page.

Please share this with your friends or co-workers who may be interested in working at GoGuardian! We have multiple openings and are always looking for talented people.

GoGuardian is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. GoGuardian does not discriminate against employees, applicants, interns or volunteers on the basis of race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, pregnancy, marital status, sex, age, sexual orientation, military and veteran status, registered domestic partner status, genetic information, gender, gender identity, gender expression, or any other characteristic protected by applicable law.

Title: Support Engineer III

Location: Remote – United States

More and more companies are using GitHub Enterprise, so the support team is growing. When our customers have problems, they contact us and it is our goal to help them as quickly and awesomely as possible. We’re looking for Support Engineers in the United States to support our GitHub Enterprise product installed and managed in the customer’s virtualization environment. Your main responsibility will be to work with our customers via web interface, email, phone and chat to solve support tickets. Tickets are usually opened by internal system administrators, and can include investigating load or networking issues, debugging application errors, and discussing feature requests. You’ll also work with our engineering team to prioritize issues and development, and our documentation team to improve customer-facing resources. You don’t need to be a Git expert, but you do need to have technical experience and a passion for helping people. The position reports to an Premium Support Manager and works closely with other teams and leaders across the company.

GitHub works remotely and asynchronously as much as possible. While this role does not require you to live near our office, it will require some travel to meet with co-workers or attend company events.

This role will require working non-standard working hours, including weekends and holidays.

Responsibilities

• Solve complex customer support tickets often involving Linux servers, source code, and web application issues
• Effectively communicate technical information to customers and engineering groups at GitHub
• Work proactively with customers on activities such as coordinating upgrades, communicating upcoming features, and ensuring their installation is running smoothly
• Identify bugs and improvements in the GitHub Enterprise codebase
• Manage urgent customer outages during business hours

Required Qualifications

• Minimum 3 years experience providing technical support to large complex customer accounts
• Previous experience as a Linux System Administrator
• Familiarity with some flavor of production-level virtual machine (e.g., VMware ESX, Xen, KVM) and/or cloud providers
• General understanding of how modern web applications work

Preferred Qualifications

• 5+ years experience providing technical support
• Familiarity with Git and GitHub
• Ability to look through and understand code (Ruby / Bash)
• Stellar English and grammar skills

Minimum hourly rate of $35.34/hour to maximum $93.75/hour.

These pay ranges are intended to cover roles based across the United States. An inidual’s base pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant. At GitHub certain roles are eligible for benefits and additional rewards, including annual bonus and stock. These rewards are allocated based on inidual impact in role. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role.

Location: In this role, you can work remotely from anywhere in the United States.

#LI-Remote

Who We Are:

As the global home for all developers, GitHub is the complete AI-powered developer platform to build, scale, and deliver secure software. Over 100 million people, including developers from 90 of the Fortune 100 companies, use GitHub to build amazing things together across 330+ million repositories. With all the collaborative features of GitHub, it has never been easier for iniduals and teams to write faster, better code.

Leadership Principles:

Customer Obsessed – Trust by Default – Ship to Learn – Own the Outcome – Growth Mindset – Global Product, Global Team – Anything is Possible – Practice Kindness

Why You Should Join:

At GitHub, we constantly strive to create an environment that allows our employees (Hubbers) to do the best work of their lives. We’ve designed one of the coolest workspaces in San Francisco (HQ), where many Hubbers work, snack, and create daily. The rest of our Hubbers work remotely around the globe. Check out an updated list of where we can hire here: https://github.com/about/careers/remote

We are also committed to keeping Hubbers healthy, motivated, focused and creative. We’ve designed our top-notch benefits program with these goals in mind. In a nutshell, we’ve built a place where we truly love working, we think you will too.

GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace ersity and invite applications from people of all walks of life. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there’s any way we can make the interview process better for you; we’re happy to accommodate!

Please note that benefits vary by country. If you have any questions, please don’t hesitate to ask your Talent Partner.

Data Analyst

Experience

Min. 5+ years

Type

Full time

Location

Remote

Role Description

We are looking to expand our Data team with a data analyst to help create data-driven internal solutions for the Illuvium DAO. This involves combining data sources from domains such as blockchain, our games and marketing channels to lead to insights benefitting the DAO.

About Illuvium

Illuvium Labs is an independent game development studio based in Sydney, Australia. We develop blockchain based games for the Illuvium DAO. We have developed a strong culture of independence with our team, preferring candidates who can articulate their own vision and goals. We operate almost entirely remotely so each team member designs their own hours and work schedule. In the end all that matters is the delivered product. We hire based on people’s abilities to adapt and change quickly, valuing underlying core abilities above specific skill sets.

Responsibilities

• Proactively assist game designers, marketeers and developers in solving problems with data
• Use and monitor our artificial intelligence agents to help tune and improve our games
• Create insightful and clean dashboards to help the different compartments within Illuvium do what they do best
• Come up with new and creative insights using data and statistics to improve our products
• Deal with data-related ad hoc requests from the broader Illuvium team

Skills and Qualifications

• Have an intuition for solving problems with data
• Have a deep understanding of statistics
• High proficiency with Python
• Experience with Google Analytics, BigQuery and Looker Studio
• The ability to both work independently while proactively engaging with the Analytics team
• Experience visualizing and explaining data-driven solutions to internal stakeholders
• An interest in applying data analysis to the intersection of blockchain and gaming

Preferred Qualifications

• Experience with data analysis on gaming, blockchain and marketing is a big plus
• Understanding of both SQL and noSQL-based databases
• Experience with AWS

Location

All of our jobs are 100% remote and we are looking to find the best talent globally!

Global Human Resource Systems Manager

Locations: US – Remote

Time Type: Full time Job Requisition Id: JR10357

As we create a colorful, capable and cleaner world through chemistry, we invite you to join our team to harness the power of chemistry to shape markets, redefine industries and improve lives for billions of people around the world.

Help Shape the Future of Chemistry and the World

From the frontline to the back office, every Chemours employee is part of something bigger than themselves as together we work to create a better world through the power of our chemistry.

Chemours is a $6.3 billion company with a portfolio of products and processes that enable technologies and products that people use every day in their lives. From cellular phones to lower emission vehicles, to 5G communications and clean energy from hydrogen, we’re collaborating with customers to make these innovations more capable. Simply said, we use our chemistry to change lives, shape markets, and redefine industries—one improvement at a time.

Chemours is seeking a Global Human Resource Systems Manager to join our dynamic HR Operations team! This position will report directly to the Director of HR Operations and can be based remotely within the US due to the time zone needs but we want to be flexible. Our HR systems, their ease of use and ability to support data analytics is a key strategic imperative for Chemours. This is the moment for us to advance our HR systems in order to:

More fully utilize manager self-service by simplification of systems, tools and processes

Increase data integrity to drive insights, dashboards and automation tools that help us action organizational goals (ESG, manning models, fatigue, etc.)

This will require:

• The relentless pursuit of continuous improvement driving refreshing simplicity into all HR systems, dashboards and tools including but not limited to Workday and Kronos
• Boundless energy identifying root cause issues and then implementing sustainable solutions ranging from simplifying processes, creating QRGs/education to automation
• Listening to the voice of the customer, collaborating across HR and Chemours leadership to design and build solutions that creatively deliver on customer needs
• A visionary who can picture how our systems will integrate with broader Chemours initiatives (e.g. Chemours Data Works) and build a strategy for our HR systems that will drive the choices we make in regards to effort and investment
• Ability to remain undeterred in the face of challenge and a high level of comfort and expertise with governance and change management

The responsibilities of the position include, but are not limited to, the following:

• Supporting Chemours strategy, leads the development of HR technology and systems projects, while ensuring the strategy, objectives and roadmap are aligned with the overall vision of HR Operations and HR as a whole
• Plans and builds a technology systems roadmap that integrates all vendors, technologies, and systems with company software systems/initiatives to maximize process efficiency and employee experience
• Provide leadership and guidance to functional consultants and technical developers to develop and implement HR systems inside the Employee Life Cycle
• Collaborate with Business Leaders and stakeholders from the People team, business/functional teams and centers of excellence on key system design and process decisions
• You are a master collaborator in this role, you’ll collaborate to support the business unit or function along with other human resources teams/members (including Business HR and COEs) and with business leaders/teams to develop technology solutions that improve performance and anticipate business needs
• You help establish proactive and responsive channels of communication to understand and address the tech needs of the organization in the areas of the Employee Life Cycle
• Implements talent management systems and drive data consistency in cooperation with HR management and based upon priorities set through partnerships and project owners
• Drive new releases from start to end: ensure governance, change management, project management capabilities and framework are being used for releases, change tickets, and projects, manage the re-release center, implement new configuration and coordinate test efforts across the HR organization when needed
• Partner with HR functional leads in Talent Development, Performance and Goals Management to drive best practice business processes leveraging system capabilities
• Serve as steward of user experience; monitor system adoption and user feedback; ensure the development of tools, support materials, and training to maximize system adoption and leverage for all technologies
• Oversee change requests from HR and IT to ensure that the scope of each approved project is executed with high quality and follows governance framework and processes
• Oversees and drives accountability & excellence in both performance and cost of third-party vendors and leads RFP (request for proposal process) as needed
• Remain up to date on innovations within Workday, Kronos and other HR Technologies
• Working knowledge of tools such as prism, discovery boards, Alteryx, power BI, tableau, etc. to the extent to know the best tool for the job or what is possible
• Leads and develops the HR systems team to advance capabilities and ensures goals and priorities are clear, leveraging internal resources on the most impactful work

In order to be qualified for this role, you must possess the following:

• Bachelor’s Degree in Human Resources, Business, Information Technology, Computer Engineering, Computer Science or related field
• 5 years of hands-on experience in HR Technology systems (Workday, SAP HCM, Success Factors)
• 2 years of previous leadership experience
• 2 years of project implementation experience
• Strong project management, change management, presentation, and facilitation skills required
• Ability to creatively problem solve and provide options
• Ability to talk about data to stakeholders and provide guidance during critical times
• Excellent communication skills both written and verbal
• Experience in one or more HR systems within specialty areas like Payroll, People Development, Career Development, Succession Planning, Performance and Goals Management

The following is preferred for this role:

• Certified Project Management Professional (PMP)-PMI
• Proficiency with Workday systems

Benefits:

• Competitive Compensation
• Comprehensive Benefits Packages
• 401(k) Match
• Employee Stock Purchase Program
• Tuition Reimbursement
• Commuter Benefits
• Learning and Development Opportunities
• Strong Inclusion and Diversity Initiatives
• Company-paid Volunteer Days

We’re a different kind of chemistry company because we see our people as our biggest assets. Instead of focusing just on what our employees do each day, we look at how they do it—by taking a different approach to talent development, employee engagement, and culture. Our goal is to empower employees to be their best selves, at Chemours and in life. And we’re proud to be Certified™ by Great Place to Work®.

Learn more about Chemours and our culture by visiting Chemours.com/careers.

Chemours is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, religion, color, gender, disability, national or ethnic origin, ancestry, marital status, family status, sexual orientation, gender identity or expression, or veteran status. Jurisdictions may have additional grounds for non-discrimination, and we comply with all applicable laws.

Chemours is an E-Verify employer

Candidates must be able to perform all duties listed with or without accommodation

Immigration sponsorship (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status) is not currently available for this position

In our pursuit to be the greatest place to work, we know that a critical element to enhancing our employee experience is to assure we’re operating with a solid foundation of trust. At Chemours, this means being transparent about how we pay our employees for the work that they do.

Pay Range (in local currency): $134,400.00 – $210,000.00

Chemours Level: 28 Annual Bonus Target: 16% The pay range and incentives listed above is a general guideline based on the primary location of this job only and not a guarantee of total compensation. Factors considered in extending a compensation offer include (but are not limited to) responsibilities of the job, experience, knowledge, skills, and abilities, as well as internal equity, and alignment with market data. The incentive pay is dependent on business results and inidual performance and subject to the terms and conditions of the specific plans.

At Chemours, you will find sustainability in our vision, our business and your future. If you want to work on the leading edge of your field and have a desire to make a difference, join Chemours and discover what it means when we say “We Are Living Chemistry.”

About Us

A new company. A new purpose. A new commitment to customers and chemistry. We are Chemours. And even more exciting is how our employees are committed to be catalysts for better. The word “ours” is in our name intentionally. It is about our employees, our customers and our world. Our values are simple: We seek to put our customers first always. We encourage creativity and simplicity. We give you the ability to operate with the innovation and enthusiasm of an entrepreneur. We are obsessed with making our world safe and we do this all with unshakable integrity – doing what is right. See chemistry in a different way at Chemours.

Title: Lead Technical Quality Manager – Northeast Market Unit

Additional Locations: Virtual – USA

Work Area: Consulting and Professional Services

Expected Travel: 0 – 50%

Career Status: Professional

Employment Type: Regular Full Time

What you’ll do

As the Lead TQM, you will:

• Lead Premium Engagement program
• Lead analysis of customer situation/requirements, including business requirements, program/project, IT, transformational, architecture, development, infrastructure, and operational topics
• Lead engagement planning of Premium Engagement services to customer situation/requirements, solutions, create a value proposition, secure customer alignment, contracts, including working with account teams, solution or industry experts, partners, executives, and delivery support teams
• Lead engagement quality and execution of Premium Engagement services, including governance, top issue/escalation management, executive reporting & presentations, resource staffing, procurement, contract management, and services delivery
• Lead engineering services or resources for end-to-end projects or focused phased activities, including design, optimization, assessment, technical integration, validation, operations, escalations, empower training, and workshops

What you bring

• Strong SAP business and technical solution architecture expertise.
• 8 -10+ years of hands-on experience with SAP’s Enterprise Solutions, Industry Solutions, Platform Solutions, SaaS Solutions, Third-Party Technologies, or Partner Technologies.
• Experience with SAP HANA, S/4 HANA, or SAP Business Technology Platform preferred.
• SAP project management, value management, and quality management practices
• Experience leading design, implementation, and change management projects
• Pre-sales, Solutioning, Procurement, Contract Lifecycles, Contract Renewals, and Customer Retention experience
• Experience working with c-levels, senior leaders, influencers, and trusted advisors
• Strong facilitation, negotiation, and de-escalation skills
• Bachelor or Master’s STEM Degree: Science, Tech, Engineering, Math or equivalent experience in the field of technology

Meet your team

SAP Premium Engagement Lead works with customers with Premium Engagement contracts and is responsible for leading the overall orchestration of delivery of contracted services.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 146,000 – 326,100 USD.

Title: Technical Support Engineer II

Location: Remote

As a Tier II Technical Support Engineer, you’ll handle our most complicated cases by communicating directly with our customers via our Support Center. A strong ability to communicate in writing is more than nice to have.

Day-to-day, you’ll triage and work our most challenging support tickets as well as work on process improvement, and conduct regular touch points with our Product and Customer Success teams. Our customers are core to everything we do (it’s in our name!) – so it’s key to bring your passion to customers and help solve their problems to advocate for product improvements.

Today, our Technical Support team is powered by Help Scout for ticketing, Github Issues for bug tracking, and Zapier for automating support team workflows. You’ll primarily support our customers through email, but an occasional video call is possible as the situation demands. While we mostly interact with each other through Notion and Slack, it’s not uncommon for us to jump on a Zoom pairing session or a video call to clarify customer scenarios or share tips to remedy customer issues.

Interested in growth opportunities? So are we. Our Technical Support Team has a variety of career paths, such as our Engineering, Product, or Customer Success Teams. We’re in search of folks who want to develop professionally as Customer.io grows.

Some things you’ll do

• Investigate and solve escalated requests to Tier II in the Tier II Technical Support mailbox and document the steps you took to locate the answer.
• Identify patterns in escalation requests and help detect incidents
• Provide insight to business leadership and Product/Engineering teams regarding trends in frequent issues/customer struggles.
• Make meaningful and tracked contributions to ticket mitigation efforts & help develop/iterate de-escalation touch points such as Zoom support.
• Contribute to Escalation based KPIs – such as 20 minutes or less escalation time for platform-related incidents/degradations.

As you level up to an expert, you will:

• Take on Tier II tickets and escalations relating to your specialty area
• Take responsibility for keeping up to date on developments within the feature
• Provide internal support and coaching to your peers on Technical Support, Customer Experience, and across the org.
• Upon invitation, join the GTM (Go To Market) team to act as the TS leader for successful launch and post-launch support planning

Tier II TSEs will also have the opportunity to take on the role of Enterprise Technical Support:

• Be a dedicated escalation representative for high-profile and high-value customers
• Occasionally join CSMs for customer calls as required, based on the technical needs of the customer and where they are in their journey
• Contribute to 110% of Net Recurring Revenue goal
• Mitigate executive-level escalations
• 2-hour first response SLA
• Contribute to the customer hitting 80% of their CIO deadlines on time.

About you

• You have a deep curiosity for all things technical
• You enjoy interacting with customers, have strong empathy for their struggles, and are adept at customer-facing communications across a variety of channels (email, call/zoom)
• You enjoy solving problems and unsticking customers
• You are flexible and able to adapt to changing needs of the team, the customers, and the queues of the moment

What we’re looking for

• Knowledge of SAAS stack troubleshooting basics, including but not limited to:
  • Log analysis
  • SMTP and domain configuration
  • Postman, curl, or similar testing tools
• Excellent communication skills, including occasional customer calls
• Interest in supporting and mentoring the TS team

About Customer.io

Our mission at Customer.io is to power automated communication that people like to receive. Today over 4,700 internet businesses use Customer.io to manage, send, and track performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

We are offering a starting salary of $xxx – $xxx USD depending on experience and subject to market rate adjustment.

Benefits at Customer.io include:

• Unlimited PTO – we encourage 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 100% medical, dental, vision, and supplemental insurance for you and your dependents
• 12 weeks paid parental leave – for birth, adoption, or foster care
• 401k retirement matching – up to 5% dollar for dollar match to retirement contributions
• Health and wellness allowance – Up to $200 USD per month that can be used for your healthy living needs, including gym membership, acupuncture, massage, or bike repairs
• Home office stipend – Up to $2,000 USD to help you get your home office set up so you can do your best work
• Internet + cell phone reimbursement – Up to $200 USD per month for your internet and cell phone plans
• Co-working space reimbursement – Up to $300 USD per month for those times you’d prefer to work in a co-working environment
• Learning + development – Up to $2,000 USD reimbursement per year to use on conferences, books, classes, or workshops – anything that will help you develop your skills
• 1 month paid sabbatical after four years at Customer.io – to treat yourself to a vacation, or spend however you choose
• 1 annual company retreat per year and opportunities to meet in smaller groups throughout the year
• Flexible schedule, work anywhere you want! – as long as you have a reliable internet connection and some overlapping work time with your manager, you can work where and when you want

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

Customer.io recognizes the stifling impact of systemic injustice on erse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

Join us!

Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

Title: Support Manager

Location: Remote in the United States

About Splash

Our mission is to develop the most innovative event technology on the planet to help marketers reach and engage their target audiences. From simplifying event asset creation to capturing attendee insights and measuring event impact, Splash enables marketers to efficiently scale event programs and connect event-driven engagement to business results. More than half of the Fortune 500 use Splash to streamline event marketing execution and optimize performance.

What we’re looking for

The Support Manager is a strong people leader who has the ability to balance short and long-term strategy while executing at a tactical level. We are looking for someone who is collaborative, passionate about coaching future leaders, takes initiative with minimal supervision, and holds high regard for the customer experience.

In this role, you’ll get to

• Manage high-performing team members globally
• Provide team with coaching, training, and skill-development opportunities
• Give ongoing, constructive, and timely feedback to performance
• Deliver on key performance indicators (CSAT, response time and resolution time) and guide team towards quarterly and annual goals and KPIs
• Recruit, hire, and train new team members
• Identify and implement process enhancements to continually improve customer experience
• Work with leadership in leveraging data and insights to construct a narrative, inform the product roadmap and reduce tickets.
• Work with Support and CX leadership, as well as cross-functionally across the business with leadership and other teams, to help drive alignment and collaboration.
• Act as a resolution driver and main customer-facing point of contact for complex issues and escalations, coordinating cross-functionally where needed
• Collaborate on strategic planning, goal setting, and team scaling
• Manage team staffing levels and scheduling across email, phone, and chat channels

Who You Are

• BA/BS preferred or equivalent work experience with demonstrated proficiency
• 3+ years of Customer Support experience
• 2+ years of management experience
• Experience in Enterprise SaaS technology
• Experience building teams and establishing workflows
• Experience with integration systems (e.g. API, Salesforce, Marketo) is a plus
• Excellent verbal and written communication skills is a must

What we offer and other fun stuff!

We’re taking a new and improved approach to compensation and the way we #takecare of our Splashers. An approach that makes a lot more sense in this remote world we live in and looking toward the future of work. You can read more here. In a nutshell, we offer

• Competitive base salary and stock options. Our success is your success
• Brand new MacBook Pro / Linux and monthly stipend for work-from-home expenses.
• Great healthcare benefits, with paid coverage for you and your family
• Unlimited vacation days, with Splash-specific days off and 2 extra Mental Escape (M.E.) days per month to unplug from work
• Remote first organization
• A bunch of other great perks/benefits that would make this description too long if we included it

It doesn’t stop there! Although we’re a remote company, we understand the importance of in-person connection. We have a yearly company offsite (pending it being safe health-wise) and fun virtual events with the rest of your team and the company (IRL too when it’s safe!).

What’s next?

If you’re interested in joining the team, apply below and you can expect to hear from us soon . Please give us at least 2 weeks to get back to you. We promise we’re not ignoring you, playing Pokemon all day, or listening to the new J. Cole album on repeat (even though it’s ). It just takes a little TLC to go through all the applications and see if there’s a possible fit for you here.

When we find the right person, we try to put our best foot forward with an offer that excites you. We consider what you are looking for, the skills and experience you bring, what similar jobs pay and make sure there’s fair pay among those you’ll be working with. The base compensation amount for this role is targeted at $85,000 – $95,000 for those who are located in the United States. In addition to your cash compensation, every full-time employee will be able to participate in our employee equity program. Final offer amounts are determined by multiple factors including your experience and expertise and may vary from the amounts listed above. What we can’t quantify for you are all the exciting challenges, supportive team, and amazing culture we enjoy. Please click here to gain invaluable insights from our Splash Culture Book.

At Splash, we believe that big ideas and great communities come from a team that celebrates ersity of all kinds. We are committed to being an equal opportunity workplace and encourage people from all backgrounds to apply.

We collect personal information (PI) from you in connection with your application for employment with Splash, including the following categories of PI: identifiers, 8 personal records, 9 commercial information, 10 professional or employment information, 11 non-public education records 12 and inferences drawn from your PI. 1314 We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at [[email protected]].

Senior Games Analyst

Berlin, Berlin, GermanyProductFull time

Remote

Description

Carry1st is Africa’s leading publisher of mobile games and digital content. Operating at the intersection of games, fintech, and web3, we scale awesome content in frontier markets by solving hard problems. We develop, licence, and publish games and monetize them effectively with our proprietary platform. We are backed by blue-chip investors like: Andreessen Horowitz, Google, Riot Games, Bitkraft, and Nas.

As Sr Games Analyst, you will be responsible for driving enjoyable player experiences and sustainable player LTV by analysing in-game behavioural data, progression trends, and purchase propensities. You will be the go-to analyst for generating efficient insights on games engagement and games economy – supporting our Product teams in driving game evolution to success. As a senior analyst in our Data org, you will work closely with our VP Data in developing frameworks for scaling games analytics as our titles multiply.

You will

• Develop core framework – models, insights, metrics – for understanding the success factor of a game by exploring various methodologies of understanding player engagement, player retention, and game economics
• Translate and tailor this framework for specific games to understand ongoing performance and long-term trends via effective dashboards – KPIs and visualisations
• Partner with Product stakeholders and take the technical lead in designing experiments that explore different scenarios and key dependencies
• Advise Growth on feedback loops to optimise user acquisition via LTV segmentations
• Develop behavioural and value player segmentations that drive deeper thinking about game economies
• Bank general customer and game insights to drive Carry1st’s strategic direction via new business models

Requirements

• Degree in Economics, Physics, Statistics, Complex Systems or similar
• Minimum 3 years experience in mobile games analytics
• Strong mathematical and statistical acumen
• Solid SQL skills and practical analytics/data science experience with Python
• Strong analytical and problems solving skills as a foundation for adaptability in an ambiguous and agile environment of erse backgrounds
• Ability to effectively communicate complex insights and hypotheses to business stakeholders

Benefits

Carry1st is a fast-growing, dynamic place to work. And while we are laser focused on building the flagship mobile internet company in Africa, our team is fully remote and 100% global – with people in 25+ countries!

At Carry1st, you will

• Build awesome, industry-changing products, every day
• Grow with a VC-backed startup at the intersection of gaming, fintech, and web3
• Work from anywhere in the world with international teammates
• Own shares in the Company – enabling you to benefit from the value you create

Some additional perks

• Co-working excursions: Travel to meet your colleagues in cities around the world
• Awesome equipment: Get everything you need to work effectively
• Remote working allowance: Put an additional $600 / year to optimise your WFH experience
• Learning and development: Attend courses, conferences and training events
• Social events: Participate in regular company events to relax and connect with teammates
• Birthday leave: Enjoy a paid day off on your special day

We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. Join us!

Security Engineer

REMOTE

United States

Technology

Full time

SE-US-0411

Description

11:11 Systems is looking for an experienced Security Engineer to aid in the management, deployment, and support of network security components within our engineering team. The ideal candidate will be energetic, adaptable, detail oriented, and have experience with network and security technologies. This is a full-time remote position based in the United States and reporting to the VP, Engineering and Technology.

Responsibilities

• Provide support for managed security solutions including firewalls, switches, log aggregation, and other security platforms
• Observe incoming alerts and respond to issues in accordance with documented Service Level Objectives
• Assist as an escalation point for security related requests
• Perform the configuration, deployment, integration of security solutions and of any enhancements to existing security solutions in accordance with best practices
• Identify and communicate security risks, threats and vulnerabilities of networks, systems, applications, and new technology initiatives as requested via customer change requests
• Ensure the confidentiality, integrity, and availability of customer and company systems
• Maintain and audit operational configurations to ensure compliance with standard baselines; improve baseline configurations as new risks and threats emerge
• Maintain working knowledge and comprehension of current threats, risks, and exploits through news, media, and industry
• Other duties as assigned

Requirements

Required Skills

The following skills represent the minimum requirements to be considered for this position:

• Experience in network administration or information security Network+ certification or obtained within 180 days required
• Security+ certification or obtained within 180 days required
• Excellent analytical and problem-solving skills as well as interpersonal skills to interact with team members
• Demonstrated experience with network and security technologies, including IPv4, TCP/IP, LAN/WAN design theory, static/dynamic routing protocols, NAT, next-generation firewalls, endpoint security, network access control, etc.
• Working knowledge of security frameworks such as ISO, NIST, CIS, etc.

Preferred Skills

The following skills represent additional proficiencies preferred to be successful in this position:

• Demonstrated knowledge of various security methodologies/processes and technical security solutions (firewall and network/security devices)
• Knowledge of common tactics, techniques and procedures and common frameworks
• Ability to multi-task, prioritize, and manage time effectively
• Very strong attention to detail
• Excellent interpersonal skills and professional demeanor
• Excellent verbal and written communication skills

Benefits

• Competitive Salary
• Commission Plan
• 401k Plan with Company Match
• PPO Healthcare Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Paid Vacation & Holidays
• Extensive Training

About 11:11 Systems

11:11 Systems was created to deliver a fully integrated and unified network experience, providing our customers with visibility, control, and decision making to simplify their requirements through one experience: simplified, synchronized, and optimized.

11:11 is invested in creating a new model empowering its customers and partners to “RETHINK CONNECTED”. Fully integrated, fully automated. All services, all activities, all data, all performance, powered on a single platform.

UX Research Manager

at GitLab

Remote

The GitLab DevSecOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 2,000+ team members and values that foster a culture where people embrace the belief that everyone can contribute. Learn more about Life at GitLab.

As a UX Research Manager at GitLab, you will be responsible for guiding and leading a team of UX Researchers, conducting strategic research studies, while contributing to the direction of the GitLab product and our UX Research team.

Here are some key resources to review:

• UX Research Handbook page
• How we prioritise research

What you’ll do in this role:

• Lead, mentor, guide, advise, and manage a high performing team of up to 7 UX Researchers.
• Create an open and collaborative culture based on trust in the UX Research team.
• Manage the Research Operations portion of the team, which consists of participant recruitment, tracking, outward communications, budgeting, and tooling.
• Set clear expectations and goals for UX Researchers while holding them accountable for success.
• Provide clear, actionable feedback and support to develop and grow UX Researchers.
• Demonstrate, explain, and teach others how to apply a range of research methods, understanding the balance and trade-offs between scrappy research and rigor.
• Occasionally conduct research studies. Your research should consist of a mix of problem validation, foundational research, and strategic research projects.
• Regularly sync with Product Management Directors to understand strategy, discover blockers, manage quality, and help ensure UX Research prioritization.
• Develop, iterate on, and utilize reusable research project prioritization approaches for UX Researchers to leverage within their own teams. Work with UX Researchers and Product in applying these approaches to ensure UX Researchers have a clear set of prioritized research projects.
• Actively seek out difficult impediments to our efficiency as a team (such as process, tooling, etc), and propose and implement solutions that will enable the entire team to work more efficiently.
• Exert significant influence on the overall objectives and long-range goals of the UX Research team.
• Form a working understanding of the technology and features of the stage groups to which your direct reports are assigned, and have working knowledge of the end-to-end GitLab product.
• Evangelize research. Share user insights with the broader organization and externally in creative ways to increase empathy.
• Actively contribute to UX Research processes, documentation, and repositories.
• Engage in social media efforts, including writing blog articles and responding on Twitter, as appropriate.

You should apply if you bring:

• Expert-level knowledge in the field of UX Research with a significant amount of experience in hands-on research.
• A few years or more of experience managing UX Researchers and Research Operations.
• Effective verbal and written communication skills.
• Excellent collaboration skills.
• A proven record of driving change through UX Research.
• Passion for the field of UX Research.
• Experience evangelizing research. You’ll share user insights within the broader organization and externally in creative ways to increase empathy.
• Able to use GitLab to plan/manage work and update the company handbook.
• Share our values, and work in accordance with those values.
• Ability to work to the practices we follow in Leadership at GitLab

Also, we know it’s tough, but please try to avoid the confidence gap. You don’t have to match all the listed requirements exactly to be considered for this role.

Hiring Process:

Our hiring process for this position typically follows six stages including a take-home assignment. The details of this process and our leveling structure for this role can be found in the job families page of the Handbook.

The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

Colorado/Washington pay range

$128,800$248,400 USD

California/New York/New Jersey pay range

$128,800$276,000 USD

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Technical Writer

• R11457

• Remote, United States

• Sales (SL)

• Full time

About This Role

As Zoom’s Global Architect team grows, we are looking for a Content & Creative Technical Writer who is responsible for creative problem solving for all of Zoom’s technical sellers. In Zoom’s competitive market, agile content creation is crucial to sellers abilities’ to win deals and quickly fill any gaps.

We value a background in content and design to be successful in Zoom’s rapid, results-focused work environment. The right candidate will apply creative skills to solve sales problems alongside a team of technical sales architects.

Responsibilities

• Technical Content Creation: Manage the scope and creation for internal and external-facing technical sales assets. Work with solutions engineering, leadership, product, and marketing teams to identify content gaps. Create polished, professional content and templates to fill these gaps.
• Research and Discovery: Work with Product Management and Engineering resources to gain a hands-on understanding of product capabilities, limitations, best practices, and considerations that should be articulated to Zoom customers.
• Project Management: Assess and prioritize incoming requests, coordinate efforts between Sales, Engineering, Product Management, and Marketing functions to maximize impact and reduce duplication of work.
• Sales Communications: Identify what information that is valuable to the solution engineering team, and determine the best format, channel, and strategy to convey that information for maximum visibility and retention.
• Technical Design: Create and manage aesthetically-pleasing visuals and standards for technical sales teams to use in documents, architectural and protocol flow diagrams, and presentations. Break down highly technical concepts into explainable combinations of written text and supporting visuals.
• Prepare communications for distribution so technical sellers can accurately and efficiently convey content and appropriate messaging to their customers and prospects.
• Works both independently and collaboratively with cross-functional teams while communicating project timelines to team members
• Helps scale the team through new ideas for content, processes, etc.
• Create documentation, organization, and clarity around what content is available to the Sales organization, to help Solution Engineers find the right content and use it to engage prospects at the right time

Required Skills

• 5+ years in a Technical Sales Enablement, Technical writing, Marketing, or a Creative field
• Has strong analytical and problem-solving skills, self-motivated, personable, with strong attention to detail
• Loves to learn and deeply understand new or emerging technologies
• Ability to distill complex asks into clear, elegant, and focused messaging
• Experience developing and applying visual branding to content
• Experience copywriting to create compelling narratives
• A track record of problem-solving without having all the answers

Preferred Skills

• BS/BA degree preferred, but not required
• Experience with Coda and Confluence
• Instructional design/training experience a
• Experience with Marketing or Sales Enablement
• SaaS Collaboration experience preferred

Portfolio

Please be prepared to share your portfolio/body of work.

Salary Range or On Target Earnings:

Minimum:

$89,800.00

Maximum:

$209,600.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Information about Zoom’s benefits is on our careers page here.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations.

Work Styles at Zoom

In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote.

Technical Support Specialist – 100% Remote

Remote

lansing, Michigan, United States

Job description

Hostaway is the fastest-growing global SaaS start-up in the vacation rental industry. Our products provide the best and most cost-effective solutions for property managers and vacation rental owners. Our major partners include Airbnb, Upgrade to see actual info, Expedia, and several other leaders in the industry.

Since launching in 2015, Hostaway has been rapidly expanding our teams in Toronto, Barcelona, and many other remote locations.Work with us. Grow with us. Win with us.Our Technical Support Team is looking for Technical Support Specialists. You will be responsible for educating and assisting our customers. We are looking for new team members that are comfortable with tech, professional, fluent in English, and customer-focused.

Job requirements

Requirements:

– Experience in a SaaS Start-up

– Can work from 9am to 6pm Eastern Standard Time

– Can work weekends – Previous experience in B2B/customer-facing role – Comfortable writing/speaking English – You are comfortable with extensive knowledge of various tools/tech i.e Zendesk, Slack, Jira, Confluence, Google apps – Customer-centric, adaptable, and common sense describes you best Please attach your Resume or CV

Responsibilities:

– Assist our clients with various issues that might come up in the Hostaway platform via Phone and Email. – Ability to understand the sense of urgency and balance that with quality responses leading to solving customer issues. – Ability to write documentation and update User Guide as needed.

Senior Data Analyst (m/f/d)

Remote or Berlin

Pitch is the collaborative presentation platform for modern teams. With a focus on real-time collaboration, smart workflows, and intuitive design features, we make it fast and delightful for teams to create and deliver beautiful presentations. Our presentation and template galleries give everyone the ability to publish their own standout work, learn from one another, and find the creative spark for their next presentation. Tens of thousands of teams have made the switch to Pitch, including top brands like Intercom, Superhuman, and Notion. We’ve raised over $135 million to date, and have been recognized by FT-backed Sifted as Europe’s Top B2B Soonicorn in 2022. And we’re just getting started.

We built Pitch for people who are thirsting for a better way to design, collaborate on, and share presentations. In order to improve our product, we continuously seek to improve our understanding of the user journey from first hearing about Pitch, to creating the first deck, to inviting team member to collaborate, and beyond.

One lens we’ve relied on to better understand this complex journey is data.

As a Senior Data Analyst on our Analytics team, you’ll shed numerical light on the many mysteries that await us as we build and position Pitch as the greatest presentation tool known to humanity in 2023 and beyond.

What you’ll get to do…

• Inform and influence our growth and product strategy through data exploration.
• Collaborate with Marketing, Sales, User Research, Customer Support, Finance and Product to make data-driven insights and recommendations.
• Design and build scalable data models.
• Play a key role in enabling and promoting self-service analytics among stakeholders in the wider organization.
• Guide teams through experimentation-based execution.
• Partner with Data Engineering to maintain and extend our Data Warehouse (SnowFlake), improve data quality and documentation.

This role is perfect for you if you bring…

• 4+ years of experience as a Data Analyst, Data Scientist, or in a relevant field.
• High proficiency in SQL and comfortable navigating data to perform a wide range of analyses.
• High proficiency in using BI tools.
• Experience working with DBT
• Experience with Git.
• Strong communication skills with both technical and non-technical stakeholders
• Experience in playing the role of project manager when the occasion calls for it.

Not a must, but it would be great if you have

• Experience in SaaS business models.
• Experience with marketing analytics.
• Experience with Python
• Understanding of statistical concepts like causal analysis.

Curious what it’s like to work at Pitch? Find out more about how Pitch operates as a remote-first company through using powerful collaboration tools and dogfooding our own products!

Pitch was founded in Berlin, but as a remote-first company, our team works together from all over the world. With that mindset, we’re building an inclusive workplace that invites erse perspectives, and values talent from erse personal and professional backgrounds. For more specifics on how we honour our commitment to ersity in our hiring process, check out our Recruiting D&I Pledge.

Sounds like a good fit? Join us on our mission to enable every team’s best thinking – we look forward to hearing from you!

Not quite sure whether that’s a role for you? No problem! If you can’t find any open role that caught your eye, but are interested in working at Pitch, you can always submit your resume here. We will follow up as soon as we open up a position that matches your skillset and aspirations!

Technical Writer (REMOTE) | Req#3106

Remote, United States

Description

ActioNet has an immediate opportunity for a Technical Writer for an exciting project. This position can be supported remotely from home (within the Continental U.S.). This position offers outstanding self-driven learning potential, expects a high level of commitment, collaboration with various teams and inherent work ethic.

Responsibilities

• Design and write technical illustrations as needed to facilitate understanding of technical material and upon customer request.
• Develop other documentations as requested by the customer.
• Demonstrated ability to produce quality documents within compressed schedules.
• Demonstrates ability to translate complex business and system concepts for communication to erse audiences and to perform business process analysis and accurately capture process information for use within documentation products.
• Has the ability to provide team members with MS Word and Excel problem-solving support.
• Ability to develop documentation standards and development procedures when none are present.

Qualifications

• Bachelor’s degree in English, Computer Science, Software Engineering, Engineering, or equivalent.
• 5 years’ experience working in and Agile Scrum environment writing technical documentation for the software product, application, and product releases
• 2 years of expertise with Adobe RoboHelp or Confluence is a Plus.
• Experience in understanding and communicating all technical aspects of a software product to both highly technical and non-technical users
• Experience in developing technical documentation and education materials to support user experience (user guides, integration guides, installation/configuration instructions, developer guides)
• Knowledge of document publishing tools including advanced Microsoft (MS) Word, Adobe PDF and PowerPoint functions, including use of document templates and styles.
• Knowledge of Agile documentation principles.
• Technical proficiency, and practical knowledge in the use and application of the latest versions of JavaScript
• Technical proficiency, and practical knowledge in the use and application of HTML5
• Technical proficiency, and practical knowledge in the use and application cascading style sheets (CSS)
• Ability to quickly ascertain and understand complex applications, diagrams, user requirements, and designs with minimal assistance
• US Citizenship NOT required but must be able to pass a background check.

ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security and IT Managed Services. With 24+ years of stellar past performance, ActioNet is the premier Trusted Innogrator!

Why ActioNet?

At ActioNet, our Passion for Quality is at the heart of everything we do:

• We are committed to make ActioNet a great place to work and continue to invest in our ActioNeters
• We are committed to our customers by driving and sustaining Service Delivery Excellence
• We are committed to give back to our Community, help others and make the world a better place for our next generation

ActioNet is proud to be named as a Top Workplace for the ninth year in a row (2014 – 2022). We have 98% of Customer retention rate. We are passionate about the inspirational missions of our customers and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health and well-being of our nation.

What’s in It For You? As an ActioNeter, you get to be part of exceptional team and a corporate culture that nurtures mutual success for our customers, employees and our communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy and a desire to develop your skills, experience and career. Are you ready to make a difference? ActioNet is an equal opportunity employer and value ersity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Title: Software Engineer, Storage

Location: United States – Remote

About the Team

The mission of the Storage Infrastructure team is to build and operate online stateful systems that are reliable, scalable, and easy to use for the rest of DoorDash engineering. The team is responsible for understanding the product engineering’s evolving requirements and evaluating and producing the technologies that would serve the company effectively in the long run. The team currently supports Amazon Aurora, Cassandra, CockroachDB, Kafka, and ElastiCache.

About the Role

As a Software Engineer, you will be responsible for the most critical long term technical roadmap of the storage team. You will be working with the latest technologies through vendor relationships and proof of concepts, solving large complex problems, and defining new technology-enabled opportunities. You will use your skills and experience in guiding the engineers and the management leadership on the right technical choices, mentor several senior engineers and hold a high bar of technical competency.

You’re excited about this opportunity because you will

• You are a technology leader. You excel at mentoring and guiding a fast growing organization in setting the right architectural patterns, handling build vs buy decisions, working with various vendors in the database/storage space, making judicious investments in the right areas anticipating what the company needs a few years down the road.
• You think of quick wins while planning for long term strategy and engineering excellence. You are excited about breaking down large systems into manageable, sustainable components that can be iterated on.
• Drive decisions on complex or ambiguous storage architecture issues, coordinating with product team to determine requirements, and ensuring improvements are successfully implemented and monitored, finding ways to increase efficiency.
• You are excited about cross collaboration with stakeholders, external partners and peer engineering leaders.
• You love rolling up your sleeves to get down to the lowest level of detail.
• Maintain, troubleshoot and be on call for engineering and operational support

We’re excited about you because

• You have 6+ years of professional experience building and operating scalable, fault-tolerant, highly available distributed systems.
• You have hands-on experience and expertise with large scale distributed database or caching systems (Ex: PostgreSQL, DynamoDB, CockroachDB, Redis, etc)
• Deep understanding of Database internals and query performance tuning.
• Backend service and tool development in Golang, Kotlin and/or Python
• You have experience with incident response, disaster recovery, and are interested in making systems highly available.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We’re committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate erse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on protected categories, we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a erse workforce people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Compensation

The location-specific base salary range for this position is listed below. Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants.

California Pay Range:

$149,500$238,000 USD

Colorado Pay Range:

$149,500$214,500 USD

New Jersey Pay Range:

$149,500$238,000 USD

New York Pay Range:

$149,500$238,000 USD

Washington Pay Range:

$149,500$238,000 USD

User Researcher III

Location: Fearless HQ or Remote

Fearless is looking for a User Researcher III to add to our erse team of 250+ employees (and counting!).

What you’ll be doing

We’re looking to change the world by building software with a soul, and we want your help.

The User Researcher III collaborates with cross-functional teams and stakeholders to evaluate current and upcoming user research needs. They work to improve the definition of products and services which can then be used to determine user, customer, and organizational requirements. They set the direction of delivery and operationalize research efforts to provide actionable and meaningful data-driven insights representing actors, tools, and processes. They are experienced practitioners who are able to plan and facilitate user research activities for larger teams and more complex services.

We need your User Research skills! What other skills will help you succeed at Fearless? Glad you asked! We’re excited about candidates who can accomplish the following:

Responsibilities and Contributions

Organizational and Leadership Role

• Builds scalable user research solutions for multiple cross-functional teams, as well as Business Development strategies for new opportunities.
• Cultivates a community of growth and development through coaching and mentoring others to develop their professional skills.
• Grows our design community and strategies, leads discussion of design practices and standards, and contributes to practice area communities and activities.

Functional Role

Collaboration & Communication

• Provides specialized expertise in the design and layout of graphical user interfaces, particularly, screen layouts and functionality for client-server applications (e.g., Microsoft Windows presentation screens).
• Advises designers, researchers, and other team members on usability trends, practices, and the choice and application of research methods to assure best practice.
• Coaches and mentors inexperienced teams to adopt user-centered practices and embed them into an agile workflow.
• Mentors, stewards, and directs other Designers and Researchers to improve the quality of their work.
• Ensures cross-disciplinary involvement in carrying out research plans by assigning and managing progress toward research and participant management tasks, working with the Scrum Master to remove any blockers.
• Advises the team and customer on how to adopt a user-centered, evidence-based approach to defining requirements and implementing solutions.
• Builds, maintains, and promotes a research repository for teammates that enable teams to continually assure, improve, and innovate their practices to generate clear and valuable findings.
• Works with Visual Designers to help translate insights into visual artifacts and products.

Research & Analysis

• Conducts studies, testing and evaluation of screen prototypes for functionality, ease of use, efficiency, and accuracy.
• Analyzes and synthesizes qualitative and quantitative data to generate strategic and tactical insights along with actionable recommendations that drive product design, service improvements, and innovations that improve user experience.
• Develops and executes well-crafted research plans with clear research objectives.
• Strongly adheres to research ethics and privacy guidelines for specific client needs, clarifying privacy restrictions with the client and teammates and triaging efficiently in the event of a privacy breach.
• Sets the direction of delivery and the collection of user experience metrics in the course of collaboration with Designers, Engineers, Product Managers, and Product Owners.
• Defines and champions research processes and tools that enable teammates to better incorporate and improve research in their work.
• Advocates for inclusive practices and helps teams design and deliver accessible products and services that work for all users.
• Plans and facilitates participatory and iterative design activities, such as observational studies, customer interviews, usability testing, and other forms of requirements discovery.

Essential Skills, Experience, or Competencies

Must-Have Skills

• Demonstrated expertise in the sustainability and consequences of design decisions.
• Demonstrated ability to make decisions characterized by managed levels of risk and complexity.
• Demonstrated expertise in using strong influencing and communication skills to identify solutions that meet user and business needs.
• Demonstrated expertise in managing stakeholder relationships and expectations.
• Industry expertise in recruiting public and Government-targeted end-users for specific research.
• Demonstrated expertise in implementing a wide variety of research and synthesis methods applied across complex products and services.
• Demonstrated expertise in understanding behavioral analysis and statistical concept studies.
• Demonstrated mastery of practice in communicating and creating presentations of visually and verbally engaging content.
• Knowledge of the social and technological context for Government services.
• Excellent attention to detail and strong organizational and time management abilities.
• Advanced knowledge of technologies used to build and operate Government services.
• Experience with DesignOps and ResearchOps, operationalizing processes such as participant recruitment and screening, transcription, and knowledge management.
• Ability to operate and manage work, strategically reason, build relationships, and influence others.

Icing-on-the-Cake Skills

• Experience with remote testing tools.
• Broad knowledge of service design, visual design, interaction design, content design and/or user research.
• Experience working with Government customers.
• Advanced understanding of agile processes and ability to advise colleagues on how and why agile methods are used and be able to provide a clear, open, and transparent framework in which teams can deliver.

What else you should know?:

Our people make us who we are. We believe that every member of the Fearless team has something to share, and we value the unique viewpoint you’ll bring to our community. But we value your community, too, so we offer fulfilling work that stays in balance with the rest of life. Because everyone has different needs, desires, and goals, our benefits offer the choices and flexibility that our team members need to live well and succeed. Here are a few highlights of our benefits package:

• Flexible schedule
• Family-friendly workplace
• 14 days of PTO allowance (not accrued so you get it up front!) PTO + 8.75 days sick leave + 11 federal holidays + your birthday off!
• 100% coverage of the employee-only premium for HSA, HMO, or PPO plan and Employee Wellness Plan
• Tech, education / training, and snack allowances
• Free parking in downtown Baltimore / public transit coverage
• Safe Harbor 401(k) plan with employer contributions and immediate vesting

Location:

• In-person, hybrid, and remote options are available. Our offices are located in Baltimore and Montgomery.
• All new employees must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for the position. Reasonable accommodations for qualified exemption requests will be considered.

Our Compensation System is designed to reward remarkable work, grow your impact and support the whole you over the course of your career.

We believe in paying people fairly, so we’ve established a compensation model aimed to ensure everyone at Fearless regardless of race, ethnicity, gender, sexual orientation, disability, religion, age, nationality, or negotiation skills is given equal pay for equal work.

Our approach to compensation is intended to ensure our total package serves all of your needs and includes base pay, medical and other benefits, performance rewards, 401k matching, plus a few perks (tech and wellness reimbursement programs)!

Our salary ranges are determined based on role, level and location and provide team members salary growth within a salary grade over time. Team members automatically progress within a salary range through annual increases (given to reward service at Fearless) or merit increases (given to reward and inidual’s demonstrated performance and growth within the position). Fearless team members are also eligible for discretionary bonuses based on company performance.

The salary ranges for this position based on location are listed below. The base pay range is subject to change and may be modified as a part of our annual salary range review.

• AL, FL, GA, TN Residents: $90,015 (min) – $117,019 (mid) – $144,024 (max)
• NC Residents: $92,799 (min) – $120,639 (mid) – $148,478 (max)
• DE, MD, PA, TX, VA Residents: $97,439 (min) – $126,671 (mid) – $155,902 (max)
• MA Residents: $103,007 (min) – $133,909 (mid) – $164,811 (max)
• DC Residents: $109,503 (min) – $142,354 (mid) – $175,204 (max)
• CA & NY Residents: $113,215 (min) – $147,179 (mid) – $181,143 (max)

Within the range, starting pay for team members is based on the evaluation of the alignment with the position description requirements including job-related skills and experience or training. This range reflects your earning potential over the course of your career at Fearless in this position.

So, what’s next?

Over the years, we’ve honed a 3-step interview process that helps ensure that every employee we hire is the right fit for us and that we’re the right fit for them. If we think you’re a good fit, we’ll get in touch and start scheduling your interviews!

• Culture Add Interview – We’re a people-first company, so we always start off by getting to know more about you, how you work, what your career goals are, and what you’re passionate about. This is your opportunity to ask questions and get a feel for Fearless, so don’t be shy!
• Technical Interview – This is where we get into the nitty gritty of the project. During the Technical Interview, you’ll be interviewed by our Passion Coaches and/or the team’s Project Lead to make sure your skills align with the project requirements.
• Business Interview – At this point, you’ve made it to the final frontier! The Business Interview is when you’ll meet with Fearless leadership to dot the i’s, cross the t’s, and determine whether or not we’ll be moving forward with the hiring process.

About Fearless:

Fearless is a full-stack digital services firm in Baltimore that delivers sleek, modern, and user-friendly software designed to push the boundaries of possibility. It’s our mission to build software with a soul tools that empower communities and make a difference so we can create a world where good software powers the things that matter.

That’s not our only goal, though. We also strive to create a purple culture that makes our employees excited to come to work every day. That’s why we encourage our employees to pursue their passions, both in and out of the office. With built-in company mentoring, continuing education support, flexible schedules, and a family-friendly work environment, we’ve created a culture that allows our team to thrive professionally and personally.

Fearless believes in equal opportunity employment. We won’t discriminate against any employee or applicant on the basis of race, gender, nationality, age, religion, disability, military status, or sexual orientation. As a company and as iniduals, we’re committed to providing an inclusive and welcoming environment for our team, our family members, our clients, our subcontractors, and our vendors.

Senior Google Analytics Consultant

• Strategy, Insights, & Activation
• United States
• Full Time

About This Role

The team is looking for a Senior Google Analytics Consultant with a broad knowledge of the digital marketing analytics space from current industry trends to technical expertise, including how to build and customize analytics and tag manager implementations for sites and mobile applications. This person will be one of our analytics implementation experts and help guide migrations for clients from Google Analytics (Universal) to New Google Analytics (aka Google Analytics 4). You will lead project teams and will become (if not already) one of the top-100 digital analytics experts in the world!

Role and Responsibilities

• Lead project teams; collaborate effectively with team members
• Develop domain expertise in client’s business space to drive results
• Demonstrate a grasp of the fundamental importance of clean data to empower successful digital marketing initiatives, in support of larger business objectives
• Identify gaps throughout the customer experience and recommend solutions
• Seek opportunities to clarify what client needs (not just what they ask for) and look for opportunities to expand client relationships and projects
• Ensure client expectations are met and results are delivered
• Articulate complex ideas in a clear and concise manner, both in speech and writing; understand the audience and tailor messages accordingly
• Exemplify good consulting skills, diplomacy, and effective messaging, and mentor team members in the same vein; share expertise freely
• Adapt to a fast-paced work environment and have the ability to overcome technical and business challenges
• Demonstrate high intellectual bandwidth, as well an ability to prioritize and work on the right things at the right time
• Volunteer suggestions for team improvement and take the time to help push initiatives forward
• Actively contribute to the greater community by participating in meet-ups, conferences, blogs, open forums, or open source initiatives

Preferred Qualifications

• College degree (required) plus at least 4 years of relevant work experience in marketing, consulting, and/or media
• Strong leadership and communication skills, both with internal team members and with clients. This is very collaborative and client facing role.
• Experience with Google Analytics 4 (GA4) and have implemented, configured, and customized the tool.
• Deployed Google Analytics through Google Tag Manager
• Has focused in one or more of the following areas: digital analytics, optimization, statistical modeling, consumer insights, and/or marketing analytics
• Understand how to read and interpret reports
• R knowledge or can speak to big data
• Experience with BigQuery or have used data visualization tools like Tableau, Looker, or Power BI is a plus.
• Mobile/app/Firebase experience and/or E-commerce experience is a plus.
• Previous experience working with Global Delivery teams is a plus.
• Must have availability during EST hours. This role is required to lead Global Delivery projects as needed.

Title: Junior IT Systems Engineer

Location: San Francisco, CA

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which helps to digitize the world of physical operations, providing visibility and empowering entire sectors of our economy to become more safe, efficient, and sustainable. Founded in San Francisco in 2015, we now employ more than 2,000 people globally and collect more than 40 billion minutes of video footage and 5 trillion data points annually.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including video-based safety, vehicle telematics, apps and driver workflows, equipment monitoring, and site visibility. As part of a newly public company, you’ll have the autonomy and support to make an impact as we build for the long term.

Recent awards we’ve won include:

Best Place to Work by Built In 2022

Deloitte Fast 500 Companies

IoT Analytics Company of the Year in 2022’s IoT Breakthrough Winners

Every year, we partner with our customers to deliver outcomes like conserving millions of gallons of fuel, saving millions of dollars, and creating positive environmental change. As more customers connect to our platform, our data grows, our AI models get smarter, and our opportunities expand.

About the role:

In Samsara’s Business Technology Core IT team, we work to deliver awesome systems, support, and experiences that enable our teams to be as impactful as possible. As a member of the team, you’ll be responsible for owning the technology and processes that enable our people to do their best work. This role will be eligible for remote work.

Candidates local to San Francisco Headquarters as role may be required to come into the office from time to time

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.

In this role, you will:

• Be the primary owner for key applications or infrastructure: integrate best practices, develop roadmaps, ensure service availability, optimize performance, and maximize impact
• Develop and deploy new architecture patterns for services that maximize availability, security, scalability, and livability for the supporting team
• Research, assess, and incorporate the best new vendors and technologies into our stack
• Design, build, deploy, integrate, and maintain the core technologies and services that power our business
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• 2+ years of experience in an Software or IT Systems Engineering role
• Experience with Identity Mngt/ OKTA, Meraki Networks, Terraform, and SysAdmin
• Experience working with API’s in Javascript (Node.js) and/or Python
• Built, and owned, custom integrations
• Solid fundamentals of IT infrastructure, security, and corporate systems
• Enthusiasm for helping others by learning and building things, and a desire to join a small but growing team!

An ideal candidate also has:

• Exposure to scale in a SaaS-first IT environment (Google Workspace, Okta, Slack, Zoom, etc)
• Developed and managed applications in a team environment
• Experience with AWS cloud services: Lambda, EC2, S3, etc
• Expertise with Google Workspace and Google Cloud Platform
• Expertise in corporate networking and email infrastructure, CCNP+ knowledge
• Expertise in MDM systems across multiple platforms (Mac, Windows, Linux, Mobile, etc)

Samsara’s Compensation Philosophy: Samsara’s compensation program is designed to deliver total compensation (based on role, level, and geography) that is above market. We do this through our base salary + bonus/variable + restricted stock units (RSUs). RSUs are awarded at hire and may be refreshed annually. Additionally, as a pay-for-performance company, there are additional RSU grant awards for top performers which allow employees to achieve higher market positioning.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.

$72,488$106,600 USD

At Samsara, we welcome everyone regardless of their background, race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, etc. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing ersity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.

US Only: Please note that Samsara’s COVID-19 vaccination policy requires all team members who will be meeting in person for business or working from one of our offices to be fully vaccinated against COVID-19 or submit regular testing. People who cannot be vaccinated for qualifying medical conditions, sincerely held religious beliefs, and other legally protected categories, may request an accommodation.

Benefits

Full time employees receive an above market total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.

Flexible Working

At Samsara, we have adopted a flexible way of working, enabling teams and iniduals to do their best work, regardless of where they’re based. We value in-person collaboration and know a change of scenery and quiet space to work is welcomed from time to time, but also appreciate that the world of work has changed. Our offices remain open for those who prefer to collaborate or work in-office, but we also encourage fully remote applicants. As most roles are not required to be in the office, we are able to hire remotely where Samsara has an established presence. If a role is required to be in a certain location and candidates do not have work authorization for that location, Samsara will conduct an immigration assessment. If the role is not required to be in a specific location, Samsara will move forward with the remote location that works best for the business. All offers of employment are contingent upon an inidual’s ability to secure and maintain the legal right to work at the company.

Please note: Samsara does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Samsara employees.

Title: Specialist Solutions Architect – Data Warehousing (Public Sector)

Location: United States

This role can be remote.

As a Specialist Solutions Architect (SSA) – Data Warehousing on the Public Sector team, you will guide customers in their cloud data warehousing transformation with Databricks which span a large variety of use cases. You will be in a customer-facing role, working with and supporting Solution Architects, that requires hands-on production experience with large scale data warehousing technologies, and expertise in other modern data technologies such as Apache Spark . SSAs help customers through evaluations and successful planning of data warehousing workloads while aligning their technical roadmap for expanding the usage of the Databricks Lakehouse Platform. As a deep go-to-expert reporting to the Specialist Field Engineering Manager, you will continue to strengthen your technical skills through mentorship, learning, and internal training programs and establish yourself in the data warehousing specialty – including performance tuning, data modeling, winning competitive evaluations, and production migration planning.

The impact you will have:

• Provide technical leadership to guide strategic customers to successful cloud transformations on large scale data warehousing workloads – ranging from evaluation to architecture design to production deployment
• Prove the value of the Databricks Lakehouse Architecture on customer workloads by architect production level workloads, including end-to-end pipeline load performance testing and optimization
• Become a technical expert in an area such as data management, cloud platforms, and architecture
• Assist Solution Architects with more advanced aspects of the technical sale including custom proof of concept content, estimating workload sizing, and custom architectures
• Provide tutorials and training to improve community adoption (including hackathons and conference presentations)
• Contribute to the Databricks Community

What we look for:

• U.S. citizen
• Eligible and willing to be processed for a U.S. government clearance
• 5+ years experience in a customer-facing technical role with expertise in data warehousing – such as query tuning, performance tuning, troubleshooting, and debugging MPP data warehouses or other big data solutions
• Production programming experience in SQL and Python
• Experience with design and implementation of data warehousing technologies including NoSQL, MPP, OLTP, and OLAP
• Deep Specialty Expertise with scaling big data workloads that are performant and cost-effective – including technologies such as Delta Lake
• Maintained, extended, or migrated a production data warehouse system to evolve with complex needs
• Experience with the AWS, Azure, or GCP clouds is highly desirable
• [Desired] Degree in a quantitative discipline (Computer Science, Applied Mathematics, Operations Research)
• Ability to travel up to 30% when needed

Benefits

• Comprehensive health coverage including medical, dental, and vision
• 401(k) Plan
• Equity awards
• Flexible time off
• Paid parental leave
• Family Planning
• Gym reimbursement
• Annual personal development fund
• Work headphones reimbursement
• Employee Assistance Program (EAP)
• Business travel accident insurance
• Mental wellness resources

About Databricks

Databricks is the lakehouse company. More than 7,000 organizations worldwide including Comcast, Cond Nast, H&M and over 50% of the Fortune 500 rely on the Databricks Lakehouse Platform to unify their data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe. Founded by the original creators of Apache Spark , Delta Lake and MLflow, Databricks is on a mission to help data teams solve the world’s toughest problems. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a erse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Iniduals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer’s discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Senior Labor Market Data Analyst

Workforce United States (Remote)

The Position

Title: Senior Labor Market Data Analyst

Position Type: Full time

Requisition No: 23040

Category: Classified

Supervisor: Director of Research, Data Strategy, and Effectiveness

Job Purpose: Works with the Director of Research, Data Strategy, and Effectiveness and other cross-institutional teams to develop data products to support data-informed decisions and provide recommendations to improve student enrollment, retention, completion, and labor market outcomes.

Location: Remote, various locations throughout California

Salary Range: The beginning salary range for this position is $101,571.07 -$112,001.14

.Position Overview

The Senior Labor Market Data Analyst is a critical position for Calbright College. This position is part of the Workforce, Strategy, and Innovation (WSI) team and is primarily responsible for the development, deployment, and refinement for research methodologies and practice as it relates to economic, occupational, and labor market data (quantitative and qualitative) for reports and special projects. This position reports to the Director of Research, Data Strategy, and Effectiveness, and will work closely with the WSI team and other cross-institutional teams to identify data products that will address users’ needs. This includes internal institutional and external partners (other higher education institutions, employer or industry partners or other strategic partners.) The candidate for this position will have extensive familiarity on various publicly available economic, workforce and education data sets and the ability to analyze large datasets and distill insights into actionable recommendations in support of Calbright College’s mission and strategic goals. The ideal applicant is incredibly detail-oriented, is open and able to handle frequent troubleshooting, a good communicator, and has a deep understanding of the popular data analysis tools and databases. They will have the ability to thrive in a fast-paced, collaborative, agile environment, while also co-leading iterative process improvement efforts that centers around student success and equitable outcomes. The candidate will also be an internal lead for the institution and help build resources that can help cultivate strong data culture within the organization. We seek someone who is empathic, curious, highly collaborative and open to exploring innovative ideas that go beyond the everyday.

Essential Job Duties and Responsibilities

The duties below are representative of the role and are not intended to cover all of the duties performed within the scope of work.

• Collects accurate data and provides thorough analysis and insights of industry and occupational changes and trends in California’s and US labor market
• Develops and coordinates the dissemination of labor market information and related economic conditions by producing special data sets for WSI and other Calbright Teams
• Plan, coordinate production of data outcomes, press releases, presentations, findings and recommendations and write reports, memos, and other materials as appropriate to communicate research and recommendations to priority audiences
• Independently manages data analysis, reporting, research, mapping to support data-driven decision-making for workforce development programs and labor and industry subjects
• Initiates, champions and drives new analytical projects across teams to identify workforce challenges and provide insights to key stakeholders in alignment with Calbright’s strategic goals
• Keeps abreast of developments and impending federal and state directives related to labor market trends, analysis techniques, and reporting requirements
• Compiles, reviews, and/or enters/updates data inputs into software systems
• Development of standard user-friendly reports and resources, easy-to-use dashboards for the Workforce, Strategy, and Innovation and other cross-institutional teams
• Troubleshooting data issues with cross-functional teams and partners. Collaborate with community partners to identify issues and questions, provide relevant guidance documents and tools, and facilitate strategy development
• Attend and participate in Institutional team meetings and other organizational events
• Perform other related duties as assigned that support the objective of the position

Knowledge, Skills, and Abilities

• Excellent written and oral communication skills
• Working knowledge of Google Workplace applications, including Docs, Sheets, Slides, Forms, Calendar, and Sites or working knowledge of Windows applications, including Microsoft Word, Excel
• Demonstrated ability to access information stored in large data systems and use of computer applications, including databases, business intelligence, statistical, word processing, spreadsheet, and presentation software
• Knowledge of research, survey, and analytical methods and techniques
• Ability to develop, analyze, and interpret complex research findings
• Ability to conduct statistical analyses using software such as SAS, SPSS, R or similar software
• Ability to articulate information in a clear, concise, and professional manner in a public setting
• Ability to prepare and present technical reports and make recommendations
• Ability to gain and maintain the confidence and cooperation of others, including various levels of management
• Ability to manage tasks and workflow and work across institutional projects to meet deadlines; strong attention to detail
• Ability to manage and prioritize multiple projects and work well under pressure to meet quick deadlines
• Ability to work independently and in a team environment
• Ability to exercise initiative, flexibility and demonstrate tact
• Ability to perform literature reviews, legislation summaries, and legal research
• Ability to perform public policy analysis and research
• Ability to acquire and understand College rules and regulations
• Ability to exercise good judgment and decision-making skills
• Demonstrate understanding of, sensitivity to, and respect for the erse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of community college students, staff and faculty.

Minimum Qualifications

• Bachelor’s Degree in a discipline related to the assignment, such as economics, data science, statistics, public policy, or a related field
• At least three (3) years experience with higher education and/or labor market or workforce data including performing data collection, data processing, validation and analysis of data from various data sources

Desired Qualifications

• Experience with Lightcast (formerly known as EMSI BurningGlass) or other similar platforms, reports, and tools
• Experience with and application of human-centered design and research methods
• Data Visualization + Data Storytelling Skills: Experience with data visualization tools and dashboarding tools. Can bring to life complicated data into actionable visuals that can guide strategy and change mindsets. Has high-level written and verbal communication skills to bring people along and use data to inspire action.
• Data Business + Partnership Skills: Ability to work with stakeholders to assess potential risks and opportunities and have managed complex data partnerships.
• Ability to analyze existing tools and databases and provide software solution recommendations.
• Graduate degree(s) reflecting coursework and/or methodology in research and evaluation as well as experience in conducting research project(s).

Working Conditions and Travel

• Calbright College is a statewide online college where all instruction and support are done via various online technologies both in person and remotely. Calbright College has administrative offices in Sacramento available for use. When working remotely, employees should be able and willing to use digital communication tools as used by the college, and have the ability to work on a computer for extended periods of time.
• Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.
• The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Calbright College policies, procedures, and Title IX.
• Calbright College celebrates all forms of ersity and is deeply committed to fostering an inclusive environment within which students, staff, administrators, and faculty thrive. Iniduals interested in advancing Calbright College’s strategic ersity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.
• Requires the ability to function in a remote online instructional environment performing work of primarily a sedentary nature. Requires the ability to use hearing and speech to make presentations to groups and carry on conversations over the phone and in-person. Requires speaking skills to communicate with staff and students in one-on-one and small group settings, on the phone, and to distinguish sound prompts from various types of equipment. Requires near visual acuity to read printed materials and computer screens. Requires sufficient hand/arm/finger dexterity to retrieve work materials, operate a personal computer keyboard, and operate standard office equipment. Requires the ability to lift and/or move up to 25 pounds.
• Work is performed indoors where minimal safety considerations exist.

Principal Solutions Engineer

Location: Remote – US

See yourself at Twilio

Join the team as our next Principal Solutions Engineer!

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we’re headquartered in San Francisco, we’re on a journey to becoming a globally antiracist company that supports ersity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we’re looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to enable our customers to build the future of communications. The Twilio Solutions Engineer is a critical part of the sales team. Twilio’s Solutions Engineer is responsible for delivering the technical win at customer accounts. They lead the technical pre-sales relationship, propose technical architectures, demonstrate the product, anticipates concerns, and offers creative solutions. They build customer trust in Twilio solutions. Solutions Engineers should be comfortable engaging a CEO or sketching out an API flow on a whiteboard with customer software engineers.

Responsibilities

In this role, you’ll:

• Help customers achieve success by leading the technical and product sale, recommending best-practice solutions, and guiding them on how to use Twilio’s APIs.
• Take lead on understanding customer technical pains through discovery in order to design, demonstrate, and present innovative solutions that solve business challenges.
• Be Hands-on, high-energy, passionate, and a creative problem solver with know how to get things done and ability to lead others to success.
• Take the initiative to identify and solve problems – both for the customer and within the organization as we grow
• Build highly interactive and engaging customer demonstrations while forming strong customer relationships
• Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions.

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values erse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 8 plus years pre-sales experience selling complex, technical products or 5 plus years customer facing experience, especially in delivery or consulting
• Excellent communicator and presenter able to gain audience confidence
• An engaging storyteller – you can gain audience confidence and communicate complex topics to multiple levels of audience.
• Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution
• Previous software development experience in one or more of the following areas:
  • backend (Java, C#, Node.js, Python, PHP)
  • web development (JavaScript, HTML/CSS, frontend frameworks – React, Vue.js, Angular)
  • Experience building with REST APIs

Desired:

• Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture.
• Previous experience in Telecom, SIP, Contact Center, or Security is a plus.

Location

• This role will be fully remote and may sit anywhere within the United States.
• Minimum 20% travel is anticipated.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn’t what you’re looking for, please consider other open positions.

*Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado: $129,600 – $162,000
• Based in New York, Washington State, or the San Francisco Bay area, California: $144,000- $180,000
• This role is eligible to participate in Twilio’s equity plan and the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
• This role is eligible to earn commissions.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an inidual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified iniduals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected].