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Title: Cloud Support Engineer

Location: Home based – Worldwide

This role is an opportunity for a hands-on engineer with a passion for Linux and cloud technologies to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products.

If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.

The role of a Cloud Support Engineer at Canonical

We regularly solve interesting, technical problems. From triaging complex Cloud environment issues, Linux kernel crashes we’ve never seen before to OS configuration issues and root cause analysis, we provide an expert level of support and satisfaction to our peer groups and customers.

We are rapidly expanding and are looking for talented problem solvers with a passion for working on the next generation of Ubuntu solutions for our customers.

Location: This is a globally remote role, unless specified otherwise.

What your day will look like

• Investigate issues reported by customers by researching and escalating issues
• Work to resolve complex customer problems related to Canonical’s portfolio of products.
• Ownership of results: Ensure that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments.
• Engage directly with customers and work collaboratively by phone, ticketing system, and remote sessions to resolve their issues.
• Participate in a regular weekend working rotation.
• Contribute new knowledge base articles and maintain existing articles, ensuring shared knowledge and lessons learned are available to customers.
• Understanding Ubuntu development process to be able to set customer expectations correctly on timeline for a fix.

Background check required

What are we looking for in you

• Excellent verbal and written communication skills in English.
• Hands-on experience supporting Linux systems including 2 or more of:
  • Virtualization / Cloud – primarily using KVM or OpenStack.
  • Containers – especially with Docker, LXD/LXC, or Kubernetes.
  • Storage technologies – block, object and network.
  • Networking (bonding, firewalling, bridging, switching, network file system tuning, MTU issues, etc.)
• Linux integration with other environments (authentication/directory services, network file systems, etc.)
• Cloud computing (provisioning, monitoring, orchestration, etc.)
• Troubleshooting experience:
  • Basic reading of stack traces to be able to search for duplicates, escalate to the correct team.
  • Understand OS and Application level bugs and advise on next steps
  • Programming fundamentals in any language.
• Customer support experience:
  • Customer needs are top priority
  • Communicate clearly and set the right expectations.
• Ability to travel

What we offer you

Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits below, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.

In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.

• Fully remote working environment – we’ve been working remotely since 2004!
• Personal learning and development budget of 2,000USD per annum
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Parental Leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues at sprints’
• Priority Pass for travel and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence – in order to succeed, we need to be the best at what we do.

Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

#LI-remote

Technical Writer

Worldwide

Crowdbotics is on a mission to democratize the software development process by providing entrepreneurs, product managers, and technical teams with the tools to build applications with zero to minimal coding. Embedded in our DNA are the following beliefs and values:

• open systems empower our customers to build future-proof businesses on our platform.
• open architectures enable customers to leverage the best-of-breed technologies for their business and our platform should support and embrace them.
• machine-generated code is just a means to an end. It needs to coexist with human-written code, and be readable by humans in order to be truly useful.
• customers stay on our platform because of the openness, flexibility, and value that our platform offers, and not because they are locked into our platform through inaccessible code.
• talent is global and we will strive to make it accessible to our customers with minimal effort. We are looking for like-minded people who believe in our mission, and share our vision of a world where anyone can build software – at scale.

Crowdbotics is in need of a technical writer to make our products easy to use and integrate by creating useful content for developers and everyday users. Our documentation must exemplify quality and instill trust.

Crowdbotics cares deeply about the developer experience for our customers and agency partners. Our products require innovation and creativity to create an excellent user experience and to increase developer velocity. We need writers with exceptional writing ability and solid technical competence to provide an engaging developer experience.

Key Responsibilities:

• Document new products, features, and APIs
• Document standards, guidelines, and best practices for customer and agency developers
• Organize documentation and make it easily discoverable
• Maintain content quality through curation and content performance analysis
• Push Crowdbotics and the industry forward by dreaming up and implementing new ways to deliver, author, analyze, and interact with technical content

Qualifications:

• 5+ years of Technical Writing experience
• Able to collaborate, partner with, and learn from other members of the product team
• Proficient in HTML and Markdown
• Conversant with Git
• Creative, empathetic, optimistic, and curious
• Adept at communicating technical concepts clearly and precisely
• Able to quickly iterate and improve
• A perpetual learner and teacher
• Experience writing about backend languages like Ruby, Go, Python, PHP, Node, or Java
• Experience selection and implementation of automated documentation tools
• Experience leading information architecture projects

Bonus attributes:

• Remote work experience.
• Previous experience with designing mobile or web app development applications for technical and non-technical users.
• Experience with React, Bootstrap, Heroku and/or Shopify.
• You have built an app with the Crowdbotics App Builder (https://www.crowdbotics.com/app-builder).
• Note: If you are excited about this role and our mission – we strongly encourage you to share your design portfolio as part of your application.

About Crowdbotics

• Crowdbotics is a new way to build software using modular parts and a visual build tool. We’ve made a bet that the people building products and companies around Crowdbotics represent a new kind of software creator that, if we do our job right, will become the new normal for how people build software in the next decade with readymade parts, cloud talent, and automated tools that empower everyone to be a maker. We see this as the future, and our customers, investors, and the market do too. To that end, Crowdbotics is creating what we call an Operating System for Application Development. What exactly does this mean? Contemporary application development requires the use of multiple tools and processes that are often spread across multiple disconnected systems. The Crowdbotics App Builder seeks to unify all these tools and processes into a single system with 4 key facets:
• No-code engine which enables users to build applications without coding, including a way to create database models visually, import screen layouts and designs from common development tools, and visually link screens to external services.
• Workforce management which enables a user to source talent from a curated menu of Crowdbotics experts who can help take your product over the finish line.
• Process and Project Management: We enable a user to manage all aspects of their agile development process, including tasks, milestones, and deadlines.
• Deployment and post-deployment maintenance which allows the user to one-click deploy their application to various cloud providers (Heroku being the most popular), app stores, and to provision and manage other infrastructure resources seamlessly.

Top 10 reasons to work for Crowdbotics:

• Work with helpful, kind, motivated, and talented people.
• Work remote so you have no commute and are free to travel and move.
• Have flexible work hours so you are there for other people and free to plan the day however you like.
• Everyone works remote, but you don’t feel remote. We don’t have a head office, so you’re not in a satellite office.
• Our open architectures enable customers to leverage the best-of-breed technologies for their business and our platform supports and embraces them.
• Talent is global and we will strive to make it accessible to our customers with minimal effort. We are looking for like-minded people who believe in our mission, and share our vision of a world where anyone can build software – at scale.
• Work on a product used by lots of people that care about what you do.
• Our open systems empower our customers to build future-proof businesses on our platform.
• Focused on results, not on long hours, so that you can have a life and don’t burn out.
• Open internal processes: know what you’re getting into and be assured we’re thoughtful and effective.

Crowdbotics is an E-Verify Employer and this organization participates in E-Verify.

Title: Member Experience, Senior Program Manager (Remote)

Location: United States (U.S.)

Company Overview

ID.me simplifies how people securely prove and share their identity online. The company empowers people to control their data through a portable and trusted login, which means they don’t need to create a new password when visiting sites that have the ID.me button.

The COVID-19 pandemic accelerated digital migration for many critical services. Those services require a trusted identity to safeguard against fraud and help ensure people are who they claim to be. With ID.me, login and identity credentials move with people, which can reduce the time and frustration of having to verify at multiple sites and set up multiple passwords.

ID.me is a credential service provider compliant with federal standards for digital identity verification.

In addition to helping people control their credentials and data, the company’s No Identity Left Behind initiative strives to expand access and inclusion for all people. The company offers multiple pathways to verification online self-serve, live video chat agents, and in person. ID.me is passionate about building a robust identity network that does not compromise access for traditionally underserved groups.

Role Overview

ID.me is looking for a Member Experience Senior Program Manager to be responsible for our identity verification products including, designing the support experience, understanding drivers of ticket volume, surfacing insights from our product CSAT and ad hoc surveys, and owning the cross-functional relationship between member support, product, sales, customer success and marketing. This role is also responsible for planning for unhappy paths, and ensuring member support is prepared for new product launches and that all member-facing support collateral is accurate.

This role is essential for ensuring exceptional customer support and driving product improvement based on customer insights. The ideal candidate will be a detail-oriented self-starter with a passion for customer experience, and proven track record identifying insights that lead to meaningful product or support experience changes.

This is a remote position, and will report directly to the Sr. Manager of Member Experience.

Responsibilities

Including but not limited to:

Member Frustrations / Ticket Insights

• Analyze support ticket data to identify the reasons members are writing into support
• Develop strategies to proactively prevent and minimize future product defects
• Build data-driven business cases to inform prioritization of initiatives
• Understand member-unfriendly processes, policies, and products that drive ticket volumes to identify opportunities to reduce GS ticket volume
• Share reports with Product and Customer Success on member friction points to influence change
• Investigate bugs reported by agents, members, and partners to identify root causes

Support Experience Planning

• Define the support experience for issues members will likely encounter when using ID.me product, including creating unhappy paths and decision trees to guide issue resolution to inform agent guidance and self-service reporting needed
• Partner with Chatbot team to build out troubleshooting guidance and automations
• Partner with Support Operations to prepare agents for new product launches
• Partner with Member Education team to create self-service help resources (Help Articles, Chatbot) and agent resources (live chat scripts, email responses)
• Partner cross-functionally to increase use of automations to resolve members’s issues

Continuous Improvements

• Deep e into the member journey to surface drivers of member confusion and dissatisfaction from the product
• Build a case for changes to the product experience to address user frustrations
• Partner with Product to identify opportunities to reduce abandonment
• Facilitate improvements to legitimate user experiences

Ideal Qualifications

The qualifications below are ideal, but not all are required. We encourage candidates to apply if they satisfy some, but not all of the qualifications.

• Bachelor’s Degree in a relevant field such as Business, Mathematics, or other quantitative focus
• At least 5 years of relevant experience in a project or program management role; prior experience working in a customer experience, customer support strategy, consulting, or business intelligence role a plus
• Strong analytical and problem solving skills with the ability to collect, analyze, and interpret data from various sources to identify trends and insights
• Ability to work autonomously and make independent decisions to meet deliverables with minimal oversight
• Demonstrated ability to collaborate and influence cross-functional teams to drive improvements and deliver results
• Strong interpersonal skills including strong listening, written and verbal communication, and the ability to communicate with others clearly and professionally

The ideal candidate will thrive in the following culture:

• Ability to thrive in a fast-paced environment, with changing priorities and shifting of gears
• Must be a team player with a strong, self-managing work ethic
• Must be a self-starter with a passion for learning and continuous improvement

Note that candidates must be located in the continental U.S.

ID.me Covid Vaccination Requirement

ID.me has a mandatory vaccination requirement where not prohibited by applicable federal or state law.

All current and future employees are required to receive their COVID-19 vaccinations, unless a reasonable accommodation is approved. Employees not in compliance with this policy will be placed on leave and will be terminated if no valid reason for not getting the COVID-19 vaccine is provided.

Purpose: In accordance with ID.me’s duty to provide and maintain a workplace that is free of known hazards, we are adopting this policy to safeguard the health of our employees and their families; our customers and visitors; and the community at large from COVID-19 that may be reduced by vaccinations. This policy will comply with all applicable laws and is based on guidance from the Centers for Disease Control and Prevention and local health authorities, as applicable.

Reasonable Accommodation: Current and future employees in need of an exemption from this policy due to a medical reason, or because of a sincerely held religious belief must submit a completed Request for Accommodation form to the human resources department to begin the interactive accommodation process as soon as possible after vaccination deadlines have been announced (September 13th) and an offer of employment has been made. Accommodations will be granted where they do not cause ID.me undue hardship or pose a direct threat to the health and safety of others.

Vision: To be the world’s leading digital identity network empowering people to control their own information and to prove their credentials across all channels: online, call center, and in-person.

Mission: To make the world a more trusted place by delivering the highest level of security with the least amount of friction at the lowest possible cost.

People: We have an audacious mission. We aim to fix the identity layer of the internet. Billions of people will live better lives with more trust and convenience thanks to ID.me. We are like Special Forces. We take on the most difficult challenges with amazing teammates.

ID.me Core Values: *Don’t be a jerk. *Always compete. *Ask questions like a 5-year old. *Inspire people with your passion. *Make something better every day. *Treat each customer like your favorite family member. *Own your mistakes so you can learn from them. *Details are everything. *Communicate like a scientist. *Be truthful (even when it’s hard). *Reflect ID.me’s values in your actions. *Act like an owner.

ID.me Career Site & Culture Deck: https://www.id.me/careers

#LI-REMOTE

#LI-JS1

ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me’s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.

Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.

ID.me participates in E-Verify.

Title: Sr. Data Scientist, Machine Learning

Location: US Remote

US REMOTE 

DATA DATA SCIENCE

FULL-TIME

REMOTE

JobDescription:

Varo is an entirely new kind of bank. All digital, mission-driven, FDIC insured and designed for the way our customers live their lives. A bank for all of us.

About The Role

Varo represents a new generation of fintech built on technology and innovation to empower consumers. We serve millions of Americans with our mobile app to make digital banking easy, convenient, and personalized. As a Senior Data Scientist (Machine Learning), you’ll get the chance to develop innovative models that affect millions of users in the fintech space. You’ll work with experienced Machine Learning Scientists as well as collaborate with your peers on exciting science problems in the fraud detection, risk modeling, personalization, operations, and causal inference spaces.

About the Data Science Team

Varo’s Data Science Team develops Machine Learning models that make it easier for the right people to get access to funds, help protect customers from fraudsters, and transform the in-app experience with real-time recommendations. Unlike some organizations where data takes a support role, here at Varo data science is front and center. Since we are in hyper-growth mode, you will get to work on the most impactful data science problems from day one. We rely on advanced techniques in machine learning, cloud platforms, and data technology. We’re a team of PhDs and ex-academics with a collegial work atmosphere. If you are interested in working with an impressive team of Data pros who collaborate and challenge each other and want to solve interesting problems to propel the company’s growth, apply now!

What you’ll be doing

• Develop production-grade ML algorithms, such as fraud detection algorithms, recommender systems, dynamic credit risk models, and large-scale causal inference models, as well as processes for monitoring and analyzing their performance
• Leverage large data sets from different sources, and use modern modeling techniques such as tree-based methods, neural networks, and reinforcement learning to increase and optimize customer experiences, customer acquisition, underwriting, and other business outcomes
• Work with stakeholders throughout the organization to identify opportunities for driving business decisions or improving our product suite with ML
• Collaborate cross-functionally with the engineering team to deploy models and monitor outcomes

You’ll bring the following required skills and experiences

• An advanced degree in a quantitative field – computer science, engineering, statistics, operations research, economics, etc.
• 4+ years of experience as a Data Scientist, Machine Learning Scientist, or Research Scientist as an inidual contributor, including but not limited to relevant experience from your PhD research
• Experience applying a wide range of statistical techniques to large data sets, and understanding their real-world advantages/drawbacks
• Experienced in using Python for analysis, modeling, and visualization (numpy, pandas, scikit, nltk, matplotlib, etc.)
• Ability to thrive in a fast-paced environment
• Strong bias for action and team player
• Preferred: Familiarity with Sagemaker, Spark, TensorFlow, Keras, and PyTorch

We recognize not everyone will have all of these requirements. If you meet most of the criteria above and you’re excited about the opportunity and willing to learn, we’d love to hear from you!

About Varo

Varo launched in 2017 with the vision to bring the best of fintech into the regulated banking system. We’re a new kind of bank all-digital, mission-driven, FDIC-insured, and designed around the modern American consumer.

As the first consumer fintech to be granted a national bank charter in 2020, we make financial inclusion and opportunity for all a reality by empowering everyone with the products, insights, and support they need to get ahead. Through our core product offerings and suite of customer-first features, we aim to address a broad range of consumer needs while profitably serving underserved communities that have been historically excluded from the traditional financial system.

We are growing quickly in our hub locations of San Francisco, Salt Lake City, and Charlotte along with colleagues located across the country. We have been recognized among Fast Company’s Most Innovative Companies, Forbes’ Fintech 50, and earned the No. 7 spot on Inc. 5000’s list of fastest-growing companies across the country.

Varo. A bank for all of us.

Our Core Values

– Customers First

– Take Ownership

– Respect

– Stay Curious

– Make it Better

Varo is an equal opportunity employer. Varo embraces ersity and we are committed to building teams that represent a variety of backgrounds, perspectives, and skills. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Beware of fraudulent job postings!

Varo will never ask for payment to process documents, refer you to a third party to process applications or visas, or ask you to pay costs. Never send money to anyone suggesting they can provide work with Varo. If you suspect you have received a phony offer, please e-mail [email protected] with the pertinent information and contact information.

Customer Support Representative Tier 2

at PartsTech

Remote – USA

What You’ll Accomplish:

• You will help our existing users get the most value out of Partstech.
• Your day-to-day tasks include but are not limited to: troubleshooting failed orders, reviewing Tier 2 tickets, working on non-standard projects.
• You will take personal ownership of customer issues from beginning to end, diagnose software issues, develop and communicate solutions to help customers move forward and get the most value from PartsTech.
• You will work closely with our customers and partners to effectively resolve issues in a timely manner via phone, email and chat on the Salesforce platform.
• You will triage incoming requests and identify trends or patterns in customer issues.
• You will identify, reproduce, and document bugs for the development teams.
• You are going to collaborate with our Product, Sales and Development teams frequently.
• You will develop a deep knowledge of the PartsTech platform and the auto care industry.
• You will manage and respond to customer inquiries and support cases in the Salesforce platform identifying trends and patterns, turning them into insights that can be used by our Product, Sales and Marketing teams.
• You will assist in tracking and organizing customer issues and feature requests.
• You will update our customer records with any changes/updates that come your way through the customer-chosen communication channel.
• You will contribute to the content development of our knowledge base to make sure we’re never researching the same questions twice. Help resolve requests before they come in.

Who You Are:

• You’ve got 5+ years of Help Desk and Customer Service experience, ideally in a role where you’ve helped people leverage technology.
• You have experience helping others use web-based platforms.
• You have an in-depth understanding of how to navigate web based technologies and platforms

You are comfortable with unstructured problems and ambiguity, with the ability to learn quickly and adapt to process changes in a dynamic work environment.

• You have excellent verbal and written communication and time management skills.
• You have experience in SaaS and/or the Automotive Repair industry.
• Experience using Salesforce, Slack, Google Suites, Fullstory, Teamviewer or other customer support applications.
• You are self-motivated, with a strong work ethic paired with high energy and a positive attitude.
• You are reliable and able to work independently once fully onboarded.
• You have the ability to think on your feet and look for opportunities to help us improve our processes.
• You’re customer-centric and naturally empathetic, with an ability to see things from the customer’s perspective.
• You’re a quick learner, and find yourself able to adapt to new technology and processes easily.
• You are well organized and extremely detail-oriented.

Why You Should Join Us:

Our vision is to make it fast and easy for auto repair shops to find the right parts across all of their suppliers with one search. Together, PartsTech’s team helped countless businesses save valuable time so they can focus on their customers — and we’re just getting started.

The PartsTech team is a global, distributed group of passionate self-starters based in Cambridge, Hartford, CT, Eastern Europe and beyond. We are remote-first, privately held and venture-backed.

PartsTech is proud to be an equal opportunity employer, and values ersity at every level of our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe you should bring your whole self to work, so come as you are.

Benefits:

• Generous PTO
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k) with Company Match
• Health Savings Account or Flexible Spending Account
• Dependent Care FSA
• Employee Assistance Plan
• Supplemental Insurance
• Pet Insurance
• Paid Parental Leave
• Annual Event

Compensation: $55,000 Base + Annual Bonus

Shift: M-F, 10:30am – 6:30pm EST

Technical Support Engineer

Location Remote

Type Full time Department Customer Success

Compensation Base Salary Range: $100K – $115K • Offers Equity

The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including inidual proficiency, anticipated performance, and the location of the selected candidate.

Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.

OverviewApplication

Ironclad is the #1 contract lifecycle management platform for innovative companies. Every company, in every country, in every industry runs on contracts, but managing these contracts slows companies down and costs them millions of dollars.

L’Oréal, Staples, Mastercard, and other leading innovators use Ironclad to collaborate and negotiate on contracts, accelerate contracting while maintaining compliance, and turn contracts into critical carriers of operational business intelligence. It’s the only platform flexible enough to handle every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA.

Ironclad is writing the narrative that shows how beautiful and functional contracting will change business. We’re a leader in the Forrester Wave for Contract Lifecycle Management. We have been recognized as a Fortune Great Place to Work for four consecutive years.

Our innovation and work culture have been recognized by Glassdoor’s Best Places to Work 2023, Forbes’ 50 Most Promising AI Companies, Wing Venture Capital’s Enterprise Tech 30, and Gartner’s Magic Quadrant. We work in a highly collaborative environment, and strive to foster a positive, inclusive culture. We’re backed by leading investors like Accel, Y Combinator, Sequoia, and BOND.

Our Customer Success team is at the center of our mission to power the world’s contracts. Working cross-functionally, and with our Customers, this team ensures we’re building a product legal team’s love. Technical Support Engineers are primarily responsible for customer support/satisfaction and will be the point of contact for all technical support questions from Ironclad customers.

You would be expected to have deep product knowledge and empathy to drive problem resolution with our customers. We’re looking for a team player who is customer-centric, creative and acts with a sense of urgency and ownership.

This role will require the candidate to be able to work from 9am to 6pm CST (Central Standard Time).

Role and Responsibilities

• Provide responsive and exceptional support to new and existing customers via email and phone.
• Evaluate, troubleshoot, replicate and document product bugs for further escalation to Engineering.
• Work cross-functionally with Customer Success Managers and Legal Engineers to create an exceptional post-deployment customer experience.
• Identify and author knowledge base articles for product features and FAQ’s and how-to.
• Leverage your customer interactions to help improve product roadmap and customer experience.
• Develop and document best practices for support process improvements and triaging of product feedback and enhancements.

Key Skills:

• 3+ years of experience in a technical or product support role.
• Strong technical aptitude and exceptional communication skills (written and verbal).
• An empathetic mindset with the drive to advocate for our customers.
• Ability to appropriately prioritize and escalate customer issues.
• Excellent troubleshooting and deep analytical skills
• Experience and desire to work cross-functionally.
• Team and goal-oriented. High output; low ego.
• Basic knowledge of Zendesk or other customer service software.

Benefits & Perks:

• Health, dental, and vision insurance
• 401K
• Wellness reimbursement
• Flexible vacation policy
• Generous parental leave for both primary and secondary caregivers

Base Salary Range: $100,000 – $115,000

The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including inidual proficiency, anticipated performance, and the location of the selected candidate.

Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.

Title: Lead Application Security Engineer

Location: Remote, USA

MultiThreaded Engineering, UX and Design at Stitch Fix

At Stitch Fix, our goal is to help our customers look great and feel great about themselves by revolutionizing how people shop. In a time-starved world where shopping often feels overwhelming, our business connects customers to clothes they love. Whether it’s helping someone dress for success at a new job or taking the stress out of packing for a family vacation, we fix clients’ closets and they love us for it!

We’ve built unique, innovative software for merchandising, warehouse and inventory management, remote styling, and logistics. We leverage vast amounts of client data to make decisions throughout the company. All of this results in a simple, powerful offering to our clients and a very successful business. We believe we are only scratching the surface of our opportunity, and we’re looking for incredible people to contribute!

ABOUT THE ROLE

Stitch Fix is looking for a Lead Application Security Engineer to help secure our platforms and lead efforts to engineer, onboard and support Security initiatives (Design Review, Secure Development Lifecycle, Network Security, Cloud Security, etc).

In partnership with engineering, architecture and procurement, the role functions as a collaborator in driving the implementation, support and evangelization of advanced security enablement focused on protecting and safeguarding the organization’s security posture.

The inidual in this role will be part of the Security Engineering Team and work closely with security and all other teams at Stitch Fix in order to track, monitor, status and report against improvements to our security posture. The candidate should have strong experience with security design reviews, GRC functions, project management tools, services, applications, and programs, while working collaboratively in a production cloud environment.

Our team members partner, collaborate, communicate, share, educate, document and learn while continuing the pursuit of keeping Stitch Fix secure. A successful candidate will demonstrate strong communication skills (both verbally, coordination, and documentation). They should be comfortable and feel productive working in a remote setting within a highly distributed organization.

We’re looking specifically for folks who are interested in contributing to the improvements across application security with an empathetic, collaborative and partnership driven mindset. We rely on automation where possible, and strive to make our work well understood by the technical organizations we interface with. Stitch Fix is a fast-growing company, and our security program needs to be able to keep pace with that growth while not disrupting innovation.

REQUISITE SKILLS AND EXPERIENCE

Skills we are looking for are broad; Experience organizing and planning security design reviews, identifying and aligning GRC policies to projects and product, coordination, planning and process development and consistent communication relating to the architecting, engineering, building, deploying, and maintaining programs delivering dedicated focus on our application security landscape. We are open to Security Product and Project Managers, Scrum Masters and/or Agile experts committed to success, and a driven focus on delivery and working within a team.

REQUIREMENTS

• Excellent verbal and written communication skills. Ability to convey business, risk and technical concepts to stakeholders and communicate clear guidance on security issues.
• Demonstrated leadership skills, ability to collaborate and assist junior team members, and lead security initiatives.
• Written / verbal communication skills – producing and delivering process, presentations and documentation on team deliverables and progress against objectives.
• Minimum of 3 years of hands-on experience leading and delivering GRC and/or application security programs.
• Familiarity with software development methodologies (Agile, DevOps) and their impact on security practices. Understanding of cloud security concepts is desirable.
• Strong coordination and critical-thinking skills. Ability to analyze large and complex systems and contribute to the delivery of security risk solutions effectively.
• Proven ability to work collaboratively in a fast-paced, cross-functional environment.

ABOUT THE TECHNOLOGY

Engineering Technologies we rely on to pursue solutions to business problems involving technology:

• AWS Cloud and Technologies
• G-Suite
• Slack
• JIRA
• FreshService
• ZIP
• Asana

If you have experience with these tools, you’ll have the chance to get even better with them. And if you don’t already use at least a few of these tools, we will help you learn and become effective with them.

Compensation and Benefits

Our anticipated compensation reflects the cost of labor across several US geographic markets, and the range below indicates the low end of the lowest-compensated market to the high end of the highest-compensated market. This position is eligible for new hire and ongoing grants of restricted stock units depending on employee and company performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site.

Salary Range

$168,000—$178,000 USD

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Recruiting Fraud Alert:

To all candidates: your personal information and online safety are top of mind for us. At Stitch Fix, recruiters only direct candidates to apply through our official career pages at https://www.stitchfix.com/careers/jobs or https://web.fountain.com/c/stitch-fix.

Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from Stitch Fix, please email [email protected].

You can read more about Recruiting Scam Awareness on our FAQ page here: https://support.stitchfix.com/hc/en-us/articles/1500007169402-Recruiting-Scam-Awareness

Manager, Forecast & Workforce Management – Remote

locations

Remote-USA

time type

Full time

job requisition id

6721

Join the people helping people.

For people drawn to serving others through their work, PSCU is a place to thrive, as we serve our credit union members best by taking care of each other first.

PSCU is a proud recipient of the 2023 Gallup Exceptional Workplace Award and has been named to the Forbes list of America’s Best Midsize Employers 2023! These recognitions reflect the strength of our culture and core values, which help PSCU grow, evolve and foster a highly engaged workforce.

If you want to help shape an industry, challenge yourself, and invest in your own future, this is the place for you. PSCU is a highly accessible environment where you’re empowered to think on your feet, work from your heart, and discover the very best version of your professional and personal self. “Our Momentum. Your Moment.”

This application is the first step in seizing your moment.

This position coordinates staffing, scheduling, volume forecasting, reporting, and management of applicable systems in support of the Contact Center Services & Solutions (CCSS), Fraud Detection (FDWC), and Dispute Operations Center (DOC) functions. Incumbent may be responsible for development and implementation of workforce, procedures, and practices across CCSS, FDWC, and DOC. Incumbent will work in close partnership with leadership and management to ensure business needs are met in all locations/sites to improve client satisfaction, employee satisfaction, and efficiency. Incumbent will also be responsible for maintaining relationship with external vendors related to workforce management.

Essential Functions & Responsibilities

• Forecast short and long-term staffing requirements in order to meet service levels and standards; Use required modeling solutions to accurately forecast incoming contacts (cardholder calls and mail volumes), average handle times, average handle time, attrition, utilization, schedule adherence, shrinkage, and occupancy rates.
• Deliver required staffing forecasts for annual budgeting along with revisions based on changing planning initiatives.
• Direct and lead all aspects of scheduling function to exhibit outstanding processes to level employee engagement and service level efficiencies to drive occupancy and financial ascendancy.
• Lead staffing Resource Plan and associated meetings to ensure that operations is accurately staffed and within budget for all front line staff positions within the Contact Center Services & Solutions; Partner with the Workforce Manager, Training, Human Resources, and Operations Management to ensure timely recruiting and training of staff additions and replacements.
• Manage Real Time workforce volumes, performance, reporting, and anomalies to advise intraday performance and actions across multiple lines of businesses. This includes Daily Division and Department Dashboards, service level analysis, service level penalty analysis, trend analysis, objective tracking, etc.
• Use information from other isions to forecast impact of business continuity plans, conversions, etc. and provide associated staffing requirements given all constraining parameters; Partner with key stakeholders and develop recommendations for unusual/changing conditions, emergencies, or other circumstances that may warrant management attention and/or changes to existing processes within CCSS, FDWC, and/or DOC.
• Analyze pertinent production related statistical data, making recommendations for improvement; Respond to requests for analysis regarding staffing conditions within the ision; Actively participate in operational discussions and provide analysis and insight on “what if” scenarios.
• Provide reconciliations of forecast to clear identify drivers of variances and impacts to service level results. Utilize this information to improve the forecasting/staffing processes.
• Implement and lead a Change Control process for CCSS, FDWC, and/or DOC considering all stakeholder groups.
• Oversight and management of real-time overtime, ACD skilling & priorities, and training schedules. As well as monitoring and management of real time schedule adherence.
• Run the system administration for the NICE/IEX TotalView workforce management application. Perform other duties as assigned.

Supervisory Responsibility

• Provide direction and leadership to staff; guide, coach, mentor and develop staff ensuring compliance with processes and procedures
• Handle interviewing, hiring, promotions, transfers, performance appraisals, compensation, counseling and termination of staff
• Develop and maintain staff by applying the necessary training and leadership that will allow internal growth and advancement
• Direct staff, to ensure that all duties are performed according to department performance standards

Position Specifications

• Bachelor’s Degree in related field (Advanced Mathematics, Statistics, Finance, or Business Management) or equivalent combination of education and experience required. Master’s degree in statistical analysis preferred.
• Five (5) years of experience forecasting in a multi-contact type center environment required. Three (3) years NICE IEX TotalView or workforce/scheduling software experience required. Three (3) years management or supervisory experience, delivering performance reviews required.
• Contact Center ACD (Automatic Call Distributor) experience required, Avaya switch experience preferred.
• Experience utilizing complex forecasting methodologies and/or forecasting software (including regression analysis, Centerbridge, SAS) preferred.

Knowledge, Skills, & Abilities

• Demonstrate behaviors based on PSCU values: Excellence, Innovation, Leadership, Passion, Trust and Diversity, Equity, & Inclusion
• Demonstrated excellent analytical and quantitative skills
• Ability to communicate effectively in both verbal and written formats and give presentations utilizing various audiovisual support aids
• Ability to lead multiple projects, work in fast-paced environment, and meet deadlines
• Ability to exercise discretion, independent judgment, and negotiation skills in making decisions, and interact effectively and positively with all levels of personnel, credit unions and vendors
• Advanced proficiency in spreadsheet and database computer software applications
• Strong interpersonal and time management skills required
• Ability to maintain confidentiality of materials handled
• Knowledge of Visa, MasterCard regulations and third party systems preferred

Pay Equity

PSCU is committed to pay equity and a competitive benefits package. The hiring amount for this position based on relevant experience and internal equity; the pay range is:

$76,100.00

to

$129,400.00

*Note: The amount shown is based on full time annual salary and would be prorated based on role.

In addition this position is eligible for an incentive plan, based on performance.

Benefits

At PSCU, everything we do recognizes the fact that our employees are our most important asset. That’s why we are committed to a work/life integration that goes above and beyond to ensure that you have quality time at home with your family and/or to pursue outside interests and aspirations. We back this up with generous PTO, the opportunity to work remotely, flexible scheduling, and a management team that understands how to adjust when the unexpected curveballs of life happen.

Check out the comprehensive benefits PSCU has to offer that further solidifies our reputation as a company that just “gets it” when it comes to balancing life’s planned and unplanned events while equipping you with all the tools for growth.

PSCU offers:

• Beautiful, state-of-the-art campus
• Endless opportunities for advancement
• Competitive wages
• Generous paid time off and paid holidays

Our benefits package includes:

• Medical with telemedicine, no-cost diabetes supply program, and expert medical opinion services
• Dental and Vision
• Basic and Optional Life Insurance
• Company Paid Disability Insurance
• 401k (with employer match)
• Health Savings Accounts (HSA) with company provided contributions
• Flexible Spending Accounts (FSA)
• Supplemental Insurance
• Legal Plan
• Pet Insurance
• Adoption Assistance Plan
• Mental Health and Well-being: Employee Assistance Program (EAP)
• Mental health and Well-being: Virtual mental health support and resources
• Tuition Reimbursement
• Wellness program
• Back-up child care program
• Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

PSCU is committed to health and safety of all who enter our workplace. If this position requires you to report onsite at a PSCU location, employee attentiveness and cooperation with PSCU Employee Safety Workplace Protocols is critical.

Please Note: For roles with certain levels of travel and/or company car usage, PSCU will require a completed Motor Vehicle Record Check, valid driver’s license, and proof of insurance at time of hire and annually.

All applications are reviewed by an AIRS Certified Diversity and Inclusion Recruiter. Learn more about our commitment to Diversity, Equity, and Inclusion HERE!

PSCU is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

PSCU is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following “EEO is the Law” Poster and the “EEO is the Law” Poster Supplement. PSCU will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to iniduals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.

PSCU is an E-Verify Employer. Review the E-Verify Poster here (English and Spanish). For information regarding your Right To Work, please click here (English and Spanish poster).

As an ongoing commitment to reasonably accommodate iniduals with disabilities please contact a recruiter at [email protected] for assistance.

Manager, HRIS

US-Remote

Full time

REQ-2023-380

OneSource Virtual (OSV) is the Workday partner that has helped more than 1,300 companies with everything from deployment to maintenance to payroll and moreall to make the day more doable. Founded in 2008, OSV pioneered Business Process as a Service (BPaaS) and has become the leading provider of automated solutions for organizations of all sizes using Workday, delivering services with unparalleled choices, unwavering commitment, and uncompromising care. OneSource Virtual’s global headquarters is located in Dallas, Texas, with additional locations across North America and Europe. OneSource Virtual: let’s make the day more doable. Find your company’s solution at www.onesourcevirtual.com.

Position Summary/Objective

The Human Resources Information System (HRIS) Manager will oversee and maintain the optimal function of the Workday platform while leading and supporting our HRIS practice. The HRIS Manager will provide vision, planning, project coordination, and team leadership. This includes implementing, facilitating, and maintaining efficient operations to meet current and future business needs within the HR organization in service of our business partners. As lead of the HRIS Center of Expertise (COE), the HRIS Manager will develop partnerships across HR and act as an advisor as well as a functional expert in HRIS management and Workday.

Essential Functions/Duties/Responsibilities

• Manage the day-to-day activities of the function in support of various Workday modules: HCM, Recruiting, Payroll, Benefits, Security, Integrations, and other interrelated functions and processes.
• Build partnerships with the leaders of our HR Centers of Expertise (COEs) and their teams to understand their goals, responsibilities, and dependencies on the HRIS function and system. HR COEs include Payroll, Total Rewards, HRBPs, Recruiting, L&D, and Communication and Culture.
• With input from HR COE leaders, establish and maintain a functional project plan to include scheduled programs (global open enrollment, performance review cycle, bonus programs, compensation reviews, etc.) and maintenance of existing programs (integrations, job structure, earned wage access, etc.). Identify needed improvements and enhancements to existing information services and databases; recommend and implement solutions.
• Design, document, implement, and maintain a system of HRIS foundational principles including change management, governance, and maintenance to ensure operational efficiency.
• Manage and prioritize incoming projects and requests from within and outside of HR. Provide overall prioritization of work assignments and management of functional team resources and their activities. Based on business needs, negotiate priorities and support requirements.
• Foster and maintain positive relationships with business partners and stakeholders. Partner with internal teams like Accounting, Finance, and IT to provide routine data and reporting in various areas like payroll, tax, workforce demographics, and other audit information.
• Serves as lead representative and liaison between HR, Technology, external vendors, and other stakeholders for Workday design and implementation projects.
• Provide technical support, troubleshooting, and guidance to HR employees.
• Ensure system compliance with data security and privacy requirements.
• As required, engage with and manage contractors and oversee their efforts.

Competencies

• Business Acumen.
• Communication.
• Consultation.
• HR Expertise.
• Leadership & Navigation.
• Relationship Management.
• Project Management.
• Analytical Skills.

Supervisory Responsibility

This position manages the HRIS Analysts and the daily workflow of the department. This position is responsible for the hiring, training, and performance management of the employees on the team.

Qualifications and Experience

• Bachelor’s degree in a related field or 7+ years’ experience in HRIS field.
• 2+ years’ experience on the Workday platform across multiple disciplines (e.g., Benefits, Payroll, HCM, Recruiting, Talent, Advanced Compensation, Security, Integrations, etc.)
• 5+ years of database management or related experience required with at least 2+ years in a supervisory position overseeing an HRIS team.
• Experience using general knowledge of HR and compliance practices and procedures.

Preferred Skills

• 5+ years’ experience on the Workday platform across multiple disciplines (e.g., Benefits, Payroll, HCM, Recruiting, Talent, Advanced Compensation, Security, Integrations, etc.)
• Payroll management experience.
• Workday Certification
• Functional credentials, e.g., SHRM, HRCI, APA
• Certified Associate in Project Management (CAPM) credential.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

#LI-REMOTE

You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.

Title: Analytics Engineer

Location: Global Remote

Type: Full-time (remote)

Workplace: remote

Even if you don’t meet 100% of the qualifications below, please still consider applying. We believe in a holistic approach when evaluating talent for our team.

Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That’s why people love us.

We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies.

Metabase is looking for an Analytics Engineer to support our team.

This role be a key part of the operations team, using the disparate data sources we have on our customer base, customer onboarding, and community intelligence to better understand our users, their needs and what we should do to better help our customers.

Things you’ll do :

– Iteratively refine our data, build models and help spread data throughout the team

– Organize our datasets and do complex transforms using SQL.

– Dig into data, answer questions

– Teach the others on your team to fish

– Collaborate day to day with business users, designers, product managers and engineers

Things we’re looking for :

– Deep fluency in expressing business processes using models and charts.

– Extremely strong SQL skills (100+ lines of complex SQL queries/models)

– 5+ years as an analytics engineer, data analyst, data scientist, data engineer or similar role

– BS in CS/CE, Math, Economics or equivalent technical degree preferred

– Familiarity with Metabase and other Business Intelligence Tools

– Strong writing skills

– Experience a plus: B2B SaaS, open source, dbt, dimensional modeling

We’re a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We’re relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.

Title: Head of Security Operations

Location: Remote – USA

About the Role

Abnormal Security is looking for a senior leader of security operations to join the Security & Privacy team. As a leading cybersecurity company, it is crucial that we protect our infrastructure, customers, and employees from advanced attacks and threats we face every day. The Head of Security Operations is responsible for implementing and managing the day-to-day detection and response, analysis and reacting to events, handling incidents in a methodical and repeatable manner, and protecting our cloud infrastructure and applications that our customers rely upon. While most of the function focuses on defending, the role will also own proactive security measures such as red-teaming and penetration testing. The ideal candidate will have the ability to protect cloud-native SaaS software companies and be able to balance risk mitigations with the demands of supporting a hyper-growth organization.

Who you are

• Strong technical acumen in cloud security controls and the ability to partner with and influence engineering and development teams.
• Team player, collaborative work style.
• High attention to detail, process, and organization.
• Demonstrated experience presenting detailed, technical concepts to both technical and non-technical audiences.
• Results-oriented, values collaboration, self-motivated, and willing to adapt to change in a fast-moving environment.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Operate within an agile environment and provide leadership to adapt to dynamics in technology, industry, cyber threats, and our own business.
• Outstanding analytical and communication (written and verbal) skills and exercises good business judgment
• Strong project management skills to ensure accountability and results.
• Ability to take unpopular positions when necessary, influence others to support these decisions, and maintain trust and credibility.
• Ability to mentor, coach, and develop a global team

What you will do

Security Operations

• Responsible for the design and management of cyber defenses; Incident Response and Security Operations Center (SOC) monitoring to ensure rapid identification and mitigation of security incidents
• Lead the Security Operations team and other related functions to defend against cyber-attacks and to protect Abnormal during a cyber-incident
• Develop roadmaps, set objectives, and choose initiatives that support the goals of improving Cyber defense capability and maturity at Abnormal
• Develop metrics for reporting purposes and driving specific actions, including measuring and improving operational effectiveness and performance and determining detective control effectiveness and coverage.
• Using a maturity model to measure the incident detection and response capability and identifying capability gaps in all support environments over time.
• Build in-house digital forensics and incident response (DFIR), threat intelligence, and purple teaming capability, and formalize relevant processes and procedures.

Incident Response & Threat Intelligence

• Lead incident response efforts, coordinating with internal teams and external partners to mitigate the impact of security incidents and prevent future occurrences.
• Work with internal stakeholders to mature crisis procedures and cyber incident management.
• Create and update IR playbooks that are reflective of Abnormal’s business and threat profile.
• Assess and document risks through threat modeling, white-boarding exercises, and security reviews with teams.
• Utilize threat intelligence platforms, open-source intelligence (OSINT) tools, and internal data sources to gather, correlate, and analyze threat indicators.
• Leverage cyber threat intelligence concepts to enhance detection and response capabilities.

Cloud & Application Security

• Engage and partner with R&D and Engineering teams to ensure our infrastructure, platform, and products are built with appropriate security considerations
• Develop and maintain effective monitoring and alerting solutions to proactively identify and respond to emerging threat campaigns or detection anomalies.
• Understand and be able to relay complex IaC, Cloud, and Application Security information as a subject matter expert.

Must Haves

• Deep Expertise: At least 15 years of experience in cybersecurity, with a focus on strategic planning, risk management, and incident response.
• 7+ years experience in leadership in security operations or incident response function.
• Technical Acumen: Proficiency in various cybersecurity technologies, from network, system, application, and cloud security protocols.
• Crisis Management: Proven track record in effectively handling cybersecurity incidents and crises, minimizing impact, and ensuring rapid resolution.
• Collaborative Mindset: Ability to work cross-functionally with other departments such as IT, HR, Legal, and Operations to achieve comprehensive cybersecurity coverage.
• Adaptability: Quick to adapt to new technologies and methodologies to keep the organization secure in an ever-changing threat landscape.
• Experienced people leader with a proven track record of building and developing high-performing teams.
• Strong understanding of application security and cloud security with the ability to effectively communicate cybersecurity risks and recommendations to executives.
• Understanding and practical experience working NIST SP800-53, NIST SP800-171, CMMC, and ISO 27001.
• Bachelor’s degree or equivalent military experience. Prefer a degree in information assurance, computer science, information security, or business.

Nice to Have

• Master of Business Administration, Cybersecurity, or Cybersecurity Law preferred.
• Professional certifications (CISSP, CISM, CISA, or other security-related) are a plus.
• Experience leading Security Operations for a SaaS / tech company
• Experience with highly regulated environments (e.g., Financial, Healthcare, etc.)

#LI-ML1

Title: Sr. Blockchain Protocol Engineer

Location: APAC – Remote, CANADA – Remote, EMEA – Remote, GLOBAL – Remote, LATAM – Remote, UNITED STATES – Remote

Our mission is to unlock the collaborative power of communities by making Web3 universally easy to use, access, and build on.

Working with Consensys puts you at the forefront of an evolving paradigm, transforming our society for the better. We fundamentally believe blockchain is the next generation of technology that can lay the foundation for a more just and equitable society.

Blockchain tech is just over 10 years old. Ethereum itself is still a toddler and we’re far from reaching our full potential. You’ll get to work on the tools, infrastructure, and apps that scale these platforms to billions of users.

You’ll be constantly exposed to new concepts, ideas, and frameworks from your peers, and as you work on different projects challenging you to stay at the top of your game. You’ll join a network of entrepreneurs and technologists that reaches the edge of our ecosystem. Consensys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies.

About Besu

Besu is an open-source Ethereum client developed under the Hyperledger umbrella. It is written in Java, mainnet compatible (currently around 10% network share) and known for its scalability and performance. Besu has a strong community of contributors including Consensys.

What you’ll do

As a Senior Blockchain Protocol Engineer, you’ll be part of a tight-knit team helping build the future of Ethereum, based on core blockchain technologies. Using Java, you will help design distributed systems and develop large scale, highly available software. As an Ethereum core developer, you will collaborate with the global Ethereum community, including researchers, engineers and product owners from a variety of teams within the ecosystem. You will play a key role in building next-generation networks. This role is an opportunity to learn and improve, as part of a talented team, with plenty of challenges in a rapidly developing technology.

Would be great if you brought this to the role

• Strong Java programming skills
• Understanding of object-oriented design principles
• Knowledge of blockchain technology
• Interest in applied cryptography
• Collaborative by nature; willing to give and receive feedback
• Good verbal and written communication skills in English to engage with your team and stakeholders effectively
• Comfortable operating in an Agile environment and dealing with uncertainty and ambiguity

Don’t check all of the boxes? Don’t sweat it. We’re passionate about building a erse team of humans and, as such, if you think you’ve got what it takes for our chaotic-but-fun, remote-friendly, start-up environment apply anyway. While we have a pretty good idea of what we need, we’re ready for you to challenge our thinking on who needs to be in this role.

Consensys is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.

Consensys is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself which can be found here.

LI-CB1

Title: BI Developer

Location: United States

• Remote OK
• Full-Time
• $110k – $150k

Position overview:

Blue Orange is looking for a experience BI Developer to join our talented multi-disciplinary team. The ideal candidate will have a passion for data analytics and quality. The ideal candidate will be well versed in SQL, PL/SQL and modern data technologies, understand how to drive the extraction of business requirements for data visualizations & reporting, assess data quality, and have great communications skills. This candidate will work on analyzing and extracting information from source data, help interpret and visualize data, and define data quality needs and help make sure they are met.

Responsibilities

• Work with the team and stakeholders to define requirements for the Data Warehouse and BI reports.
• Build, maintain, and document reports, data models, transformations in Oracle PL/SQL.
• Work with source data systems to extract and analyze data to assist in defining the requirements for the data platform.
• Develop and maintain dashboards and reports, and model data based on client requirements.
• Support analytical and statistical reporting requirements and work with the data team to visualize the data in dashboards and reports.
• Work within an Agile environment to constantly deliver value for our clients.

Basic Qualifications

• 5+ years of experience with ETL, data analysis, cleansing, and data visualization.
• Expert-level skills with PL/SQL and statistical methods to analyze and model behavioral data.
• Experience with Oracle Databases and Data Warehouse.
• Experience with using data visualization tools, like PowerBI, Tableau, Looker, SiSense.
• Experience with dimensional modeling.
• BA or BS degree in a quantitative field (e.g.: statistics, economics, computer science).
• Excellent verbal and written English communication.
• Interacts with others using sound judgment, good humor, and consistent fairness in a fast-paced environment.

Preferred Qualifications

• Hands-on experience with Oracle Cloud.
• Hands-on experience with Python for data analysis and data science.

Benefits:

• Unlimited PTO
• 401k Match
• Healthcare, Dental, Vision, Life
• Professional development support and reimbursement
• Company Computer
• Remote and flexible schedule

Salary: 110,000 – 150,000 (USD $)

Blue Orange Digital is an equal-opportunity employer.

Background checks may be required for certain positions/projects.

Principal Business Systems Analyst

Location: United States

About Zscaler

Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances.

Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.

Position-Principal Business Systems Analyst/Architect- HR

Location- Remote within United States

Are you passionate about shaping exceptional employee experiences that drive engagement and productivity? At Zscaler, we are seeking a dynamic and visionary Principal Business Systems Analyst\Architect to lead the transformation of our employee journey. You will be part of the IT Corporate Applications team, primarily engaging and collaborating with the People and Culture functional teams. Join us in redefining what it means to thrive in a digital workplace while curating a world-class employee experience that resonates at every touchpoint.

Responsibilities/What You’ll Do-

• Collaborate closely with visionary business leaders, decision-makers, and end users to set the vision, define and execute a multi-year roadmap that elevates business capabilities while innovating tools and platforms.
• Drive project-to-product transformations, including establishing a persona-based approach to world class end user experiences that delight employees.
• Lead the requirements gathering across the portfolio of tools and processes that support the People & Culture team.
• Spearhead the data gathering, material preparation, facilitation, and action planning for key program and projects; oversee all communications for programs and projects.
• Strengthen existing business analysis processes, including in the areas of business requirements gathering, solution design and testing, acting as a subject matter expert for the business analysis competency across the IT Corporate Applications team.
• Standardize the tool selection process, yielding the highest value for the company absent of technology or vendor bias.
• Identify, analyze, and interpret trends, connections, links and inconsistencies/errors in complex data sets, processes and integrations.
• Proactively identify upstream and downstream impacts for all implementations.
• Translate technical requirements into consumable content for non-technical stakeholders.
• Assess and document as-is processes to uncover gaps and derive improvements; develop process flows, use case maps, and test plans to drive project execution and delivery
• Reduce time to value by defining stronger QA/testing standards, identifying and implementing repeatable QA processes and test cases
• Relentlessly automate tedious, non-value add tasks so the People & Culture team can primarily focus on providing a world class experience.
• Identify powerful use cases that harness the power of Generative AI

Qualifications/Your Background-

• Minimum of 10 years of IT experience in complete software development life cycle process including Process and System Analysis, Design, Development, Testing,Implementation and Documentation
• Minimum of 7 yr. experience as a business analyst
• Minimum of 1 large-scale HCM/HRIS implementation (from tool selection to fully an implemented system with stable operations)
• Minimum of 1 large-scale Payroll implementation (from tool selection to fully implemented system with stable operations)
• Strong knowledge of People Technology SaaS marketplace, with relevant working
• Knowledge in the pros and cons of major platforms
• Expertise in the SAP SuccessFactors suite is a plus, but not a requirement
• Product management mindset (product management experience is a plus)
• Lean Six Sigma background a plus
• Excellent leadership and project delivery skills
• Excellent written and oral communication skills
• Proven problem-solving, analytical and investigative skills
• Ability to conduct research into software-related issues and products
• Highly self-motivated and directed by being a great team player
• Ability to effectively prioritize and execute tasks in a high-pressure environment

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range

$170,000—$190,000 USD

Technical Support Engineer (Financial Application Support)

Job Category: Cloud Services and IT

Requisition Number: TECHN002288

Full-Time

Locations Remote, USA

Description

Technical Support Engineer (Financial Application Support)

Remote, USA OneStream Software LLC

Benefits Offered Vision, Medical, Life, Dental, 401K

Employment Type Full-Time Compensation Range $63,000.00 – $82,000.00 (Range applies to US candidate only) + Benefits/Variable Comp/Equity – Range may vary based on experience

ABOUT THE JOB

We are looking for a Technical Support Engineer to join our Customer Support team. This inidual will be responsible for working with our external customers to provide them with financial software support and resolve any additional issues that may arise within our software. The ideal candidate will be passionate about working with customers and providing exceptional customer service. The required shift for this position is 11am – 8pm ET Monday – Friday.

RESPONSIBILITIES:

• Respond to product related customer issues and contact customers to triage problems.
• Provide remote product support for OneStream customers and troubleshoot product configuration issues.
• Research, resolve and respond to complex issues across the application product lines and product boundaries ensuring policy compliance.
• Collaborate with other teams to help solve support problems, training problems, and other issues that may arise.
• Submit software bugs to development teams.
• Update and maintain technical knowledge base articles.
• Ensure all interactions with OneStream customers are positive and handled with a high sense of urgency.
• Lead by example and encourage information sharing, team-based resolution activity, cross training and putting an emphasis on resolving cases as quickly and effectively as possible.
• Assist in developing innovative solutions and building strong relationships with customers.

DESIRED SKILLS AND EXPERIENCE

Formal Education and Certification

• College diploma or Bachelor’s Degree in a finance or technology-related field (or equivalent work experience)

Knowledge and Experience

• 5+ years Software and/or In-App troubleshooting experience.
• Prior experience with any of the following products is highly desired:
  • OneStream
  • Oracle Hyperion HFM, FDM, Planning, Essbase
  • Blackline
  • SAP Outlooksoft BPC
  • SAP BOFC (Cartesis)
  • IBM Cognos or other EPM solutions.
  • Other proprietary software, especially financial related.
• Experience in a Level 2 or Level 3 IT support environment.
• Knowledge of Finance and Accounting practices and principles.
• Experience solving financial-driven support issues.
• Experience documenting best practices and procedures in an IT knowledge base.

Nice to Have

• Experience with PowerShell, VB.net or Visual Basic. Any object-oriented programing.
• Experience supporting customers in a Windows environment (Windows 10, Windows Server, IIS, SQL Server, SQL, VMware, and/or Hyper-V).
• Microsoft or OneStream (or competitor) related certifications

Personal Attributes

• Technical capacity
• Problem Solving/Analysis
• Organizational Skills
• Customer/Client Focus
• Decision Making
• Initiative
• Strong communication skills
• Legally authorized to work for any company in the United States without sponsorship.

WHO WE ARE

OneStream® is an independent software company backed by private equity investors. OneStream provides an intelligent finance platform built to enable confident decision-making and maximize business impact.

OneStream unleashes organizational value by unifying data management, financial close and consolidation, planning, reporting, analytics, and machine learning. We empower Finance and Operations teams with AI-enabled insights to make faster and more intelligent decisions every single day. All in a single, modern CPM platform designed to continually evolve and scale with your organization. To learn more visit www.onestream.com.

WHY JOIN THE ONESTREAM TEAM

• Transparency around corporate structure, salary, and benefits
• Core value of customer success
• Variety of project work (not industry specific)
• Strong culture and camaraderie
• Multiple training opportunities

Benefits at OneStream Software

OneStream employees are passionate, hardworking iniduals who go above and beyond to keep our customers happy and follow through on our mission statement. They consistently deliver the best and in turn, we make every effort to keep them cared for and happy. A sample of the benefits we provide are:

• Excellent Medical Plan
• Dental & Vision Insurance
• Life Insurance
• Short & Long Term Disability
• Vacation Time
• Paid Holidays
• Professional Development
• Retirement Plan

This is a critical hire and we will be taking our time with the interview process. We will do our best to respond to every inquiry and resume received. Thank you for your interest in OneStream Software.

OneStream Software is an Equal Opportunity Employer.

#LI-Remote

#LI-CB1

Equal Opportunity Employer/Protected Veterans/Iniduals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to iniduals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Software Engineer III

locations Beaverton, Oregon

time type Full time

job requisition id R-9813

Open to remote work except in South Dakota, Vermont and West Virginia.

The annual base salary for this position ranges from $93,900.00 in our lowest geographic market to $209,700.00 in our highest geographic market. Actual salary will vary based on a candidate’s location, qualifications, skills and experience.

Information about benefits can be found here.

Sports Marketing maintains the core services that support our Athlete and Institutions eCommerce experiences. Our services are essential to support PME’s Sports Marketing applications. Those services are ecommerce portal for athletes and institutions where they can spend their Contractual Obligations money (referred to as Comp) on Nike apparel and product allotments (Units) on Nike Equipment.

WHO WE ARE LOOKING FOR

We’re seeking a skilled Software Engineer to lead the design and development of applications for our Sports Marketing team! Your role will encompass both front-end development and the creation of essential back-end supporting services.

You will have broad experience of successfully delivering value and your contributions will help Nike increase productivity, realize efficiencies and build reliable software products. We’re looking for someone who is passionate about the developing web-scale applications in the cloud.

WHAT YOU WILL WORK ON

If this is you, you’ll be working with The Locker and building and maintaining the applications that keep Sports Marketing running. Responsibilities include not only writing application code, but also ensuring the stability of our applications through test automation, observability and maintenance of build and deploy pipelines

As a member of The Locker, you will meet regularly with team members and stakeholders to discuss requirements and prioritize work. We prioritize heads down time to focus on developing software while also making ourselves available for collaboration and communication.

WHO YOU WILL WORK WITH

In addition to the core team you will work directly with our Business Product Owners to clarify requirements and ensure those requirements are met. You will also work regularly with Production Support, Quality Assurance and other centralized teams to ensure our apps are production ready.

WHAT YOU BRING

• Bachelor’s degree in Computer Science or 3+ years’ experience developing Javascript web based solutions, or equivalent combination of education and experience.
• Demonstrated experience designing and developing on the AWS cloud infrastructure is a must. AWS components: DynamoDB, SNS, SQS, S3, Lambda, Elastic Search
• Strong knowledge and hands-on experience developing UIs in Javascript frameworks like React and Node.js
• Experience developing BFF (back-end for the front-end) APIs in Javascript.
• Demonstrated proficiency in managing a spectrum of projects, varying in size and complexity.
• Comfortable working in a fast-paced, results-oriented environment
• Commitment to performing technical code reviews
• Experience writing automated unit tests using tools like Jasmine or Mocha / Chai
• Ability to maintain the build and deployment processes through use of build integration tools.

Preferred if you have:

• Experience developing in a continuous integration environment using Jenkins, Bamboo, or TeamCity CI frameworks.
• Experience designing instrumentation into code and using and integrating with software & logging analysis tools such as New Relic & Splunk.

IT Support Specialist

REMOTE

Discover. Savor. Connect. Welcome to the chef’s table.

Cozymeal is the leading global marketplace featuring the best culinary experiences and cookware, including top-rated cooking classes, private chef meals, culinary tours, chef-curated cookware, free recipes with step-by-step videos, city guides and much more!

Consumers and companies alike use Cozymeal to discover new ways to connect through classes, food tours, mixology and other unforgettable culinary experiences. Whether it be for date nights, birthdays, holiday celebrations or team building events, you’re guaranteed a world-class experience. Plus, you can purchase our curated, high-quality cookware as a gift or for use at home.

In addition to providing customers access to world-class culinary experiences, products and content, we also provide a great source of income to our partners that includes chefs, sommeliers, guides and mixologists. For this, we were recognized by the Global Good Fund in 2019.

Serving both customers and our culinary partners is our top-priority and ingrained in our culture and in how we run our business every day. We continuously strive to curate the best culinary experiences and products and to create the best content for the millions of customers visiting our site while providing additional support and business to our partners.

About the role:

We are a fully remote team and are looking for a freelance rockstar IT Support Specialist to monitor and maintain the company’s IT systems, install, and configure software, and solve technical issues as they arise.

Responsibilities Include:

• Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops and software
• Serve as the subject-matter expert supporting Mac OS X, Windows, and widely used software and applications, such as Microsoft, Adobe, and Google Workspace
• Handling email deliverability issues
• Answering employee questions regarding computer systems
• Gathering and analyzing data to diagnose problems with computer systems
• Changing configurations, settings and permissions to fix computer issues
• Installing new software and hardware drivers and updating existing ones as needed
• Documenting processes and performing diagnostic tests.

Requirements Include:

• A bachelor’s degree in computer science, information technology, or similar.
• 5+ years of experience as an IT support specialist.
• Certifications are preferred, but not required.
• Exceptional ability to provide technical support and resolve queries.
• Experience working with remote teams and bringing issues to resolution.
• In-depth knowledge of computer hardware, software, and networks.
• In-depth knowledge of email system
• Ability to maintain confidentiality of company information
• Team-oriented attitude to help other colleagues and departments with technical problems.
• Strong interpersonal communication and relationship-building skills.
• Ability to manage time, be responsive and effectively prioritize numerous projects at one time.

Hours: Part-time. Any time zone in the US.

Location: Worldwide. This is a fully remote role and qualified candidates from anywhere in the world can apply for this role.

Title: Engineering Manager

Location: Home based – Worldwide

This is a general track for first-level engineering management positions at Canonical.

We believe that open source is just starting to transform the tech sector and enterprise compute. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of most software to most companies’. To deliver on that ambition, our engineers are carefully selected from the applicants across the globe. We select for brilliance and motivation to take open source to the next level. Our engineering managers help teams achieve more than they realised they could, and feel proud of the result.

We believe that Engineering Managers should be outstanding developers themselves. They should be completely at home reviewing a patch or a software design spec. They are trusted engineers who understand the importance of a whole-team effort in creating great products, and who enjoy seeing colleagues develop. They should contribute code themselves to set the standard for coding, but know that the code they write is far less significant than their ability to shape the whole team’s direction, focus and delivery. We grow management skills, and train engineers who are interested in soft skills to be managers.

A typical first-level software engineering team is based in a single time zone such as EMEA or Americas or APAC, with an Engineering Manager and a Senior Engineer dedicated to a single product, who work as a team to shape the roadmap, technical strategy, code, documentation and community engagement. They are both capable of coding, and are both leaders comfortable assigning work and maintaining expectations of delivery. They will both be expected to take management training at Canonical so they speak the same language when it comes to team behaviours, habits, routines, norms and standards, but they focus on different sides of the problem.

An Engineering Manager is responsible for line management and career guidance. The ability to develop engineering talent, to represent your team and product from a technical perspective, and to drive collaboration with other teams and customers are all critical to success in this role.

We have open manager roles across a wide range of engineering domains, including:

• Python and Golang
• C / C++ / Rust
• Data infrastructure
• HTML / CSS / JavaScript / Typescript / React
• Flutter
• Distro packaging and systems
• SAAS and web microservices
• Kernel
• Servers
• Graphics, Browser and Desktop
• Silicon enablement and embedded devices
• Product Security

If your domain of expertise isn’t listed above, yet you feel it’s relevant to Canonical, then feel free to apply anyway. We will route you to the most suitable team.

Location: we have engineering management positions open in every time zone

What you’ll do

• Lead and develop a team of engineers, ranging from graduate to senior
• Work remotely in a single major time zone, sometimes two
• Coach, mentor, and offer career development feedback
• Identify and measure team health indicators
• Implement disciplined engineering processes
• Represent your team and product to stakeholders, partners, and customers
• Develop and evangelise great engineering and organisational practices
• Plan and manage progress on agreed goals and projects
• Be an active part of the leadership team, collaborating with other leaders

What we’re looking for in you

• An exceptional academic track record from both high school and university
• Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path
• Drive and a track record of going above-and-beyond expectations
• Excellent verbal and written communication skills in English
• A love of developing and growing people and a track record of it
• Experience in leading, coaching and mentoring software developers
• Organised and able to ensure your team delivers timely, high quality results
• Well-organised, self-starting and able to deliver to schedule
• Professional manner interacting with colleagues, partners, and community
• You have advanced expertise in your own domain
• You are knowledgeable and passionate about software development
• You have solid experience working in an agile development environment
• You have a demonstrated drive for continual learning
• Builds trust, relationships and confidence
• Result-oriented, with a personal drive to meet commitments
• Ability to travel twice a year, for company events up to two weeks each

Additional skills we value

• Experience in a developer advocacy or community role
• Ops and system administration experience
• Performance engineering and security experience

What we offer you

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence – in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

#LI-remote

Professional Services Success Engineer

GLOBAL REMOTE 

SUCCESS

FULL-TIME (REMOTE)

REMOTE

Even if you don’t meet 100% of the qualifications below, please still consider applying. We believe in a holistic approach when evaluating talent for our team.

Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That’s why people love us.

We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies.

We’re currently seeking a customer-focused and highly technical Success Engineer for our Professional Services team. The Professional Services team will help our new customers get up and running on Metabase and help our existing customers improve and add to their Metabase use. This is a great job for someone who loves data analytics, enjoys helping others, and is excited to work for a startup.

A typical day will involve a mix of: working with our customers to understand their needs, executing the plans you’ve created with our customers to transform data or create dashboards, and providing guidance on best practices. Any given week, you might construct SQL queries to analyze data in Metabase, drop into a programming language to debug an embedding issue, or collaborate with our writing team.

Why Success?

We are the voice for our customers. Our product team reviews our feedback, asks us for advice, and engages with our customers proactively. We have a writer on our team who reviews what questions our customers are asking and improves our documentation, so the next customer doesn’t have to ask. We also work closely with an engineering team focused on critical issues and our escalations, so we don’t have to worry about our customers being impacted by major bugs for a long time.

We’re 100% remote, and our operations are designed that way. People work during the times that work for them. You are not expected to be “on” at all times, and there are no points for responding quickly to every Slack you receive.

We don’t overpromise our customers. Since we’re open source, our customers can see what we’re doing in our Github repository and our roadmap is publicly available for our customers at all times.

Many companies use the word “success” to describe jobs that are really sales jobs or account management jobs with quotas. We are not about that. We’re exclusively here to make sure our open source users, our future customers who are currently on trials, and our current paying customers all get the appropriate help they need to be successful.

If you want to take part and have a voice in a truly growing business, believe that BI analytics should be easy to use and set-up, and that self-service analytics should be a real thing and not just some marketing jargon that people put on their websites, please apply!

Being a Success Engineer at Metabase would be a great fit for you if you:

• Enjoy helping people and solving their problems
• Have a strong technical background (minimum of 3 -5 years writing production code or administering systems)
• Have experience with using data visualization or data analytics tools (bonus if you have experience using Metabase)
• Have experience in a customer facing role on similar team (like professional services or consulting team)

You are an expert in at least two of:

• Running Metabase on a variety of operating systems for multiple years
• Strong background in networking and how web applications function
• Managing servers (either physical, or Docker, or AWS/GCP/etc)
• Managing databases and strong SQL skills
• Front-end engineering

It’s not required, but a plus if you:

• Have experience with open-source products
• Are fluent in multiple languages (this is helpful as our users are world-wide)

Title: Customer Compliance Security Specialist

Location: Remote US

About Us

At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from inidual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic iniduals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a erse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

The Team

You will join the Customer Compliance Team, which is focused on building trust with customers through sharing information about Cloudflare’s security program and policies. We assist our Customers, Sales teams, and Legal teams to understand Cloudflare’s security posture. You will develop into an SME via continuous research and learning about Cloudflare’s products, services, infrastructure and security measures, and use that knowledge to help our team meet Cloudflare’s goals.

What you’ll do

• Create and maintain public-facing documentation in the form of white papers, customer-facing policies, and other resources that can be shared with customers on security processes, SOC 2, PCI DSS, ISO 27001, and other security/compliance topics
• Partner with the marketing team to mature our trust portal for customers to self service frequently asked security questions
• Develop and maintain answers to common customer questions about Cloudflare security, compliance certifications, and evolving privacy/security regulations
• Respond to customer requests including contributing to RFPs, completing security questionnaires, and meeting with customers to answer their security questions.
• Streamline or automate current processes to deliver responses to customer questions more efficiently
• Contribute to public-facing documentation in the form of white papers, customer-facing policies, and other resources that can be shared with customers on security overviews, SOC 2, PCI DSS, ISO 27001, and other security/compliance topics
• Assist legal with security and privacy terms in contract negotiations

Examples of desirable skills, knowledge and experience

• Minimum 5 years of experience in security compliance. Audit management, contracting, and consulting experience are preferred. Ability to work cross-functionally with internal stakeholders across many teams including Sales, Legal, Product, and Engineering
• Solid understanding of security risk and control frameworks such as PCI DSS, ISO 27001, NIST SP 800-53, and NIST SP 800-30
• Strong English communication, research, and writing skills, including presentations and organizing and publishing content for public web pages
• Self-starter with the ability to work independently with a sense of curiosity
• Familiarity with Salesforce, Jira, and RFP/deal management tools is a plus
• Knowledge of privacy principles and regulations a major plus
• Ops/Security practitioner experience a big plus

Compensation

Compensation may be adjusted depending on work location.

• For Florida & Arizona based hires: Estimated annual salary of $112,000 – $124,000
• For Colorado & Texas based hires: Estimated annual salary of $128,000 – $142,000
• For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of $132,000 – $147,000
• For Bay Area-based hires: Estimated annual salary of $140,000 – $155,000

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both ersity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person’s, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified iniduals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at [email protected] or via mail at 101 Townsend St. San Francisco, CA 94107.

Title: Golang Developer

Location: Global

Type: Full-time: Remote

Workplace: remote

Job Description:

Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange.

Our mission is to accelerate cryptocurrency adoption and increase the freedom of money.

If you’re looking for a fast-paced, mission-driven organization where opportunities to learn and excel are endless, then Binance is the place for you.

Responsibilities:

• Think about how the services are built, communicate with each other and with third parties
• Own backend features that support all our platforms (extension, mobile, and desktop)
• Define how the platform runs and deploys backend services to our millions of users
• Interface directly with end-users and developers building on Trust Wallet supporting them and collecting feedback to inform the direction of the product

Requirements:

• 4+ years of software engineering experience, including extensive knowledge of Go (3+ years for Mid Level role)
• Experience building microservice-based architectures
• Strong technical problem solving, communication, and collaboration skills
• Experience with cloud environments like AWS, Azure or GCP
• Deep knowledge of Key Value and SQL databases
• Experience with containerization (e.g. Docker, Kubernetes)

Nice to have:

• Experience in a blockchain-based project
• Experience building distributed systems
• Expertise in identifying and analyzing performance bottlenecks
• Expertise in NoSQL and/or other database storage engines

Working at Binance

Be a part of the world’s leading blockchain ecosystem that continues to grow and offers excellent career development opportunities

Work alongside erse, world-class talent in an environment where learning and growth opportunities are endless

Tackle fast-paced, challenging and unique projects

Work in a truly global organization, with international teams and a flat organizational structure

Competitive salary and benefits

Balance life and work with flexible working hours and casual work attire

Learn more about how Binancians embody the organization’s core values, creating a unified culture that enables collaboration, excellence, and growth.

Apply today to be a part of the Web3 revolution!

Binance is committed to being an equal opportunity employer. We believe that having a erse workforce is fundamental to our success.

By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.

Senior Security Engineer

at Zscaler (View all jobs)

San Jose, California, United States

About Zscaler

Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances.

Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.

Position: Senior Infrastructure Engineer

Location: Remote within United States

We are seeking a talented and experienced Senior Security Engineer to join our team and play a crucial role in ensuring the security and integrity of our organization’s networks, systems, and data. As a Senior Security Engineer, you will work closely with cross-functional teams to design, implement, and maintain robust security solutions based on Zscaler technologies.

Responsibilities – What You’ll Do:

• Design, implement, and manage Zscaler-based security solutions, including secure web gateways, cloud firewalls, data loss prevention (DLP), and threat intelligence.
• Collaborate with stakeholders to define security requirements, assess risks, and develop effective strategies to protect the organization’s networks, systems, and data.
• Conduct security assessments and penetration tests to identify vulnerabilities, recommend remediation actions, and ensure compliance with industry standards and regulations.
• Monitor and analyze security logs, alerts, and incidents to detect and respond to security threats and breaches in a timely manner.
• Develop and enforce security policies, standards, and procedures aligned with industry best practices and Zscaler’s Zero Trust framework.
• Provide technical guidance and support to junior security engineers and other IT teams, assisting them in implementing and maintaining security controls.
• Stay up-to-date with the latest security trends, vulnerabilities, and threat intelligence to continuously enhance the organization’s security posture.
• Collaborate with vendors, service providers, and internal teams to evaluate and implement new security technologies and solutions.
• Participate in incident response activities, including investigation, containment, and recovery from security incidents.
• Conduct security awareness training and education programs for employees to promote a culture of security awareness and best practices.

Qualifications/Your background:

• Bachelor’s degree in Computer Science, Information Security, or a related field (or equivalent experience).
• Proven experience as a Security Engineer, preferably with a focus on Zscaler technologies.
• In-depth knowledge of Zscaler products and services, including ZIA (Zscaler Internet Access) and ZPA (Zscaler Private Access).
• Strong understanding of network security protocols, firewall technologies, intrusion detection/prevention systems (IDS/IPS), and secure web gateways.
• Experience in designing and implementing Zero Trust architectures and methodologies.
• Familiarity with cloud security concepts and technologies, including CASB (Cloud Access Security Broker).
• Knowledge of industry standards and regulations such as ISO 27001, NIST, and GDPR.
• Strong analytical and problem-solving skills, with the ability to assess risks, analyze security logs, and respond to security incidents.
• Excellent communication skills, with the ability to effectively convey complex security concepts to technical and non-technical stakeholders.
• Relevant certifications such as CISSP, CCSP, CEH, or Zscaler certifications are highly desirable.

Join our team as a Senior Security Engineer and contribute to the development and implementation of cutting-edge security solutions based on Zscaler technologies, ensuring the confidentiality, integrity, and availability of our organization’s critical assets.

#LI-YC2

#LI-Remote

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range

$110,000—$155,000 USD

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate ersity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neuroergent or require pregnancy-related support. If you need support, please contact us by sending an email to [email protected]. This email address is used specifically for accommodation requests only, and resumes, CV’s, or questions other than accommodations will not be replied to or accepted.

Administrative & Technical Support Specialist

locations

Remote, US

time type

Full time

job requisition id

R-00121205

The Military Family Life Counseling Program (MFLC) is seeking a Administrative & Technical Support Specialist in our remote team and will be responsible for providing exceptional technical support to our employees and clients. The Administrative & Technical Support Specialist will assist in troubleshooting and resolving IT-related issues, ensuring that our technology resources run smoothly. Additionally, this position will collaborate with other team members to maintain an efficient and responsive help desk service.

Primary Responsibilities

List daily duties and/or specific job responsibilities.

• Serve as the primary point of contact for technical support inquiries via phone, email, or chat.
• Diagnose and resolve technical issues related to hardware, software, and network connectivity.
• Document and prioritize support tickets, ensuring timely resolution and maintaining clear communication with end-users.
• Provide remote assistance and guidance to users, including software installation, configuration, and troubleshooting.
• Collaborate with IT & Support teams to escalate and resolve complex technical issues.
• Contribute to the development and maintenance of the help desk knowledge base.
• Assist in evaluating and recommending improvements to IT processes and procedures.
• Stay updated on industry trends and technologies to provide the best support possible.
• Train end-users on application usage and best practices.
• Participate in on-call rotation for after-hours support, as needed.
• Communicate with vendors to resolve mobile device issues.
• Maintain detailed records of all device transactions, including serial numbers, user assignments, and dates of issuance and return.

Basic Qualifications

List the must have MINIMUM requirements to be considered for the position and ensure minimum quals fall within the minimum Leidos job code requirements. Example: Bachelors’ Degree with 6 years’ of applicable experience or 4 additional years’ of experience in lieu of degree. Must be able to obtain and maintain a TS/SCI Clearance. Must have 2+ years JAVA experience.

• Bachelor’s degree and 2 – 4 years of prior relevant experience or 6 – 8 years of prior relevant experience in lieu of degree.
• Experience managing multiple tasks in a dynamic environment.
• Strong critical thinking and problem-solving skills.
• Ability to establish effective working relationships with senior-level customers, technical staff, managers, and peers.
• Excellent communication and interpersonal skills.
• Proficient with MS Excel, PowerPoint, and MS Word.
• Ability to work independently and as part of a team.
• Proficiency with data management principles.
• Background in cross-functional team collaboration and briefing different audiences.

Preferred Qualifications

List additional skills and experience that is nice to have but not required.

• Familiarity with ServiceNow
• Familiarity with Six Sigma and other improvement methodologies
• Military experience, including Mil Spouse, Veteran or past DoD experience strongly desired.

Pay Range:

Pay Range $59,150.00 – $106,925.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Network Engineer – Remote

Remote

Full Time

Mid Level

Are you a passionate Network Administrator, Architect or Engineer looking for a new challenge? Do you have laser focus to provide the best products and services that will ensure an awesome customer experience? Are you naturally curious and a team player? If so, we have the perfect opportunity for you!

A2 Hosting is currently looking for an experienced Network Engineer to join the rest of the Networking, Infrastructure, and Systems Teams to continually improve upon our existing infrastructure and to keep us at peak performance and reliability. This position will also diagnose and fix complex hardware, software, and network issues as well as take point on both implementation and R&D projects. As we are customer focused, this position will regularly be called on to investigate operational issues identified by our Support teams and provide short-term solutions balanced against long-term needs.

This role is open for applicants that can work within any of the four US time zones. This position is 100% remote and you can work anywhere in the world.

What you’ll do:

• Collaborate with a great team of helpful and like-minded people designing and implementing network architecture to improve existing infrastructure or build out new locations from the ground up.
• Learn new things and help determine the business value for new technologies and products.
• Maintain and improve service quality and reliability across our complex set of services.
• Share your knowledge and experience with team members across the organization to increase the strength and collaboration of our teams.
• Troubleshoot production issues and coordinate with the Infrastructure, Systems, and Support teams.
• Investigate operational issues identified by our Monitoring or Support teams.
• Help the team establish and refine policies and processes to provide top-notch services and help the Support Organization provide a great customer experience.
• Standardize, optimize, and automate our infrastructure for maximum performance and stability.
• Document configuration standards, troubleshooting steps, and platform designs.
• Participate in an on-call rotation

Skills & Qualifications:

• 3+ years of Linux system-level network administration and troubleshooting
• Considerable professional experience in the design and implementation of datacenter networks, local and wide area, including everything from network hardware selection, to setting up multiple locations, designing Layer 1, 2 and 3 architectures, BGP and VPNs.
• Extensive experience with Cisco IOS/NXOS administration and implementation strongly preferred
• Experience in a webhosting or similar organization strongly preferred
• Comfort with the planning, design, and implementation of large-scale internal applications, such as automated provisioning systems, datacenter/inventory management, or some kind of web frontend to abstract network configuration
• Knowledge of the value in clear procedural and reference documentation and the ability to produce it
• Familiarity with configuration management systems, such as Ansible or Salt, a plus
• Excellent verbal and written English communication skills.

Research shows that women and people from under-represented groups often apply to jobs ONLY IF they meet all of the qualifications. However, no one ever meets 100% of the qualifications, nor should they. A2 Hosting focuses on hiring people, not just skill sets, and encourages you to apply, even without meeting every qualification. We look forward to your application.

A note on the location:

A2 Hosting is a fully remote organization with a globally distributed workforce. With that, there is a lot of flexibility on where our team members can work, although there may be position specific limitations or requirements for the role.

Additionally, since each state in the US operates as an independent entity, companies must have business licensing to hire in each state. Because of that, A2 Hosting is not able to hire in all states. At this time, we are licensed to hire in the following states: AR, AZ, FL, GA, IN, KY, MD, MI, NC, OK, PA, SD, TX, UT, VA, VT, and WI.

Why Work for A2 Hosting:

A2 Hosting provides a collaborative and team-focused work environment with a focus on training and development for all of our team members. We strive to promote from within, provide growth opportunities, and encourage our team members to embrace the curious and passionate core values that drive us forward. Additional benefits, based on location, are below:

Benefits for ALL Team Members, regardless of location:

• Generous amount of Paid Time Off (PTO) hours, available DAY 1!
• The ability to work from home; this position is 100% remote
• Paid parental leave
• Free hosting services (we want our team to see why we’re the best!)

US Specific Benefits (for US based team members only):

• Subsidized health insurance – A2 Hosting pays a substantial portion of insurance costs for our team members
• Low-cost, high coverage dental and vision insurance options
• Company-matching 401(k) plans (Traditional and Roth available)
• Company-sponsored life and disability insurance

About A2 Hosting:

In 2001, our CEO, Bryan Muthig, started A2 Hosting from a two-room office in Ann Arbor, Michigan. With a mission to help the world succeed online, he wanted to make it easier for people to thrive on the internet. Fast forward to over two decades later, Muthig has used his passion and strong technical background to build a globally recognized web hosting company, with data centers all over the world. Even with this rapid growth, A2 Hosting hasn’t strayed far from our roots. Today, with almost 200 passionate team members around the globe, we use our knowledge, skills, and resources to help our clients bring their digital visions to life every day.

Continuously driven by our core values, we focus on creating world-class customer service interactions for new and current clients, regardless of their technical expertise. That passion, paired with continuous curiosity and desire to provide fast, user-friendly service, is the reason we have been successful for the last 20 years. Ready to bring your passion to the team? Apply now, we look forward to speaking with you.

Title: Security Software Engineer

Location: Home based – Worldwide

This is a general track for security-focused engineering in every team at Canonical, across all levels of seniority. Apply here if you are already an exceptional security-focused software engineer.

Most product engineering teams at Canonical include one or two spaces for dedicated security-oriented software engineers. Their role is to challenge the entire team to think more deeply about security. They contribute to the product as engineers too, but their primary focus is to improve security through state of the art practices – from table-top threat model exercises to architecture reviews, from extended security testing with fuzzers and static analysis tools to external security analyst liaison.

We also build a number of products that are entirely motivated by security technology and requirements, such as our AppArmor kernel investments and our hardening, compliance and certification toolkits for Ubuntu.

As the publisher of Ubuntu we also handle long-term security response and hardening for the entire operating system and open source universe. Working with tens of thousands of upstreams means that we need to be fluent in every major programming language, and design, build and adopt sophisticated tools that enable us to work at scale and speed with confidence.

These roles encompass all aspects of product security, including feature development, vulnerability response, proactive security and open source community participation. All security roles interact closely with many of the other Canonical engineering and development teams, Canonical customers and our partners across the open source community.

Location: We have open roles for security specialist software engineers in every timezone.

What you’ll do

Security roles might tackle any of the following:

• Define, implement and document new security features
• Lead security-oriented thinking in a product engineering team
• Analyze, fix, and test vulnerabilities in Canonical and open source Software
• Contribute to Ubuntu and upstream projects to benefit the community
• Audit and analyze source code for vulnerabilities
• Integrate new tools in our security infrastructure, pipelines and processes
• Achieve and retain various security certifications
• Extend and enhance Linux cryptographic components – specifically with modules such as OpenSSL/Libgcrypt – with the features and functionality required for country-specific compliance such as FIPS and CC certification
• Work with external partners to develop CIS benchmarks
• Design and develop hardening automation for Ubuntu
• Monitor the security industry for new developments
• Develop, test and maintain new software capabilities
• Provide guidance and support to other engineering teams

What we are looking for in you

• An exceptional academic track record from both high school and university
• Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path
• Drive and a track record of going above-and-beyond expectations
• A thorough understanding of the common categories of security vulnerabilities
• Modern engineering techniques to find and fix them
• Familiarity with open source development tools and methodologies
• Skill in one or more of C, Python, Go, Rust, Java, Ruby or PHP
• Experience as a security champion
• Experience driving security within a wider SDLC process
• Professional written and spoken English
• Experience with Linux (Debian or Ubuntu preferred)
• Excellent interpersonal skills, curiosity, flexibility, and accountability
• Passion, thoughtfulness, and self-motivation
• Excellent communication and presentation skills
• Result-oriented, with a personal drive to meet commitments
• Ability to travel twice a year, for company events up to two weeks each

Optional skills we also value

• Clear and effective communication with the team and Ubuntu community members
• Experience working with Linux Kernel
• Security Certification experience and knowledge in FIPS and/or CC
• Experience with OVAL (Open Vulnerability Assessment Language)
• Knowledge of and familiarity with low-level Linux cryptography APIs
• Demonstrated high learning ability
• Performance engineering experience

What we offer you

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence – in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

#LI-remote

Title: Senior Analytics Engineer

Location: Remote

Who We Are

Hungryroot is the all-in-one recipe and grocery service. We’re here to help people feel their best and make grocery shopping, cooking, and enjoying healthy food easier than ever. So, we’re creating the first-of-its-kind food experience that puts people (and the planet) first, built for busy lives and inidual needs.

We are a distributed team built on top talent from over 10 states across the U.S. While we have an office in NYC, we support employees creating offices wherever they are. We believe in fostering team connection and collaboration across all of our offices – so don’t expect to be online at 6 am to make a meeting if you’re on the West coast. Expect to attend regular team building events, and to be able to work from the beach every once in a while. Expect to be treated like an owner who cares about our common goal, not someone who has to clock in and out of work.

About the Role

We’re looking for a Senior Analytics Engineer to be a part of our growing Data Science team. You’ll be responsible for partnering directly with business teams to develop and maintain the LookML data schema in Looker to enable self-service for front-end users and Analysts to access common business data needs.

This role will join Hungryroot’s Data Science team and you’ll report to our Data Engineering Manager. In this critical role, you will work closely with our Analysts and Data Engineers to collaborate and design data warehouse schemas to improve Looker functionality and performance. Lastly, this person will become the subject matter expert of our Looker Data Model and raw data so they can easily assist Analysts across different teams when building out new data relationships in Looker. If you want to help us change how people grocery shop and eat for the better, we’d love for you to apply!

Responsibilities

• Work with Analysts and Data Engineering team to develop data schemas in LookML and Databricks (SparkSQL)
• Be the owner of Looker schema (LookML) and all the Looker data schema definitions, as well as input data table design. Will own Looker monitoring usage and performance.
• Work with business teams to understand reporting needs (scope, cadence, precision, lag) and work with data engineers to implement necessary data transformations/pipeline to fulfill such needs.
• Be the Hungryroot subject matter expert for Looker data schema.

Requirements

• 3+ years LookML data modeling in Looker
• 2+ years SQL data analytics and/or data engineering work using Databricks (SparkSQL)
• 2+ years of helping to maintain (not just using) a BI platform (Looker). Including building visualizations and exposing/transforming data
• Knowledge of database concepts (indexes, query plans) and experience with Analytical Data Modeling
• Ability to explain complex technical concepts to non-technical stakeholders.
• Demonstrated ability to work independently and collaboratively in a fast-paced environment.
• Desire to teach Analysts how to build better data schemas and visualizations
• Contextual understanding of problems to be solved, e.g. the larger goal vs an immediate technical solution, and be able to spot a better solution as a result

Perks & Benefits

• Remote Work Optional: Work from home, work from our NYC office, work from anywhere, you decide!
• Competitive compensation + comprehensive Medical, Dental, and Vision benefits
• Unlimited vacation policy
• Monthly Hungryroot credit
• Universal paid parental leave
• 401k
• Commuter benefits
• A working environment filled with passionate, happy, smart people!

#LI-REMOTE

Hungryroot is built on the values of being proactive, positive, and transparent in all that we do. Our mission to help make healthy eating easy, accessible, and joyful is better served by a erse workplace.

We are a proud Equal Opportunity Employer committed to building an inclusive workplace. We have zero-tolerance for harassment or discrimination. We do not discriminate on the basis of race, religion, ethnicity, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability.

Title: Golang Engineer

Location: Home based – Worldwide

This is our general process for Golang engineers of all levels of seniority, for all relevant teams at Canonical. Apply here if you are an exceptional software engineer who prefers to work in Go. After the first round of interviews we’ll find the best fit product team at Canonical for you to progress your application based on your personal interests.

Canonical prefers Golang for software where performance and security are primary considerations. We also have substantial projects in Python, C, C++ and are starting to invest in Rust. For front-end development we prefer React and Flutter.

Golang is an essential language for our engineering teams, who build the systems that deliver Ubuntu to the world. From our software distribution systems, to those which build and test every possible kind of open source on every architecture, from our systems management tools to our distributed systems operations R&D, we count on Golang for its tasteful concurrency and developer ecosystem. Juju, Livepatch, LXD, MAAS, Microk8s, Snapd, Ubuntu Core, Ubuntu Pro, and many more Canonical offerings include Golang components.

We also want to ensure that Ubuntu is the very best platform for Golang development, offering easy access to the widest range of tooling and capabilities that support cutting edge open source and enterprise development.

Join us in our mission to deliver innovative open-source solutions to iniduals and enterprises around the world. We expect the highest engineering standards and strong motivation to get things done well in a fully remote and distributed environment. These roles require extensive personal experience with Linux – the more different versions of Linux the better!

Location: we have open roles for Golang engineers in every time zone

What your day will look like

• Design and implement well-tested and documented software in Go
• Debug and fix issues encountered by your users
• Participate in our engineering process through code and architectural reviews
• Collaborate with community and colleagues on technical specifications
• Seek improvements to engineering and operations practices
• In some cases, deploy and operate services developed by the team
• Contribute to the success of your product through technical advocacy

What we are looking for in you

• An exceptional academic track record from both high school and university
• Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path
• Drive and a track record of going above-and-beyond expectations
• Well-organised, self-starting and able to deliver to schedule
• Professional manner interacting with colleagues, partners, and community
• Experience designing and writing high-quality Golang software on Linux
• Experience with and passion for Linux at the system level
• For more senior roles, experience building, deploying, and operating distributed systems and APIs
• Professional written and spoken English
• Experience with Linux (Debian or Ubuntu preferred)
• Excellent interpersonal skills, curiosity, flexibility, and accountability
• Passion, thoughtfulness, and self-motivation
• Excellent communication and presentation skills
• Result-oriented, with a personal drive to meet commitments
• Ability to travel twice a year, for company events up to two weeks each

Additional skills that you might also bring

• Experience developing for Ubuntu Linux
• Experience with Juju, LXD, Microk8s, Snapd, Ubuntu Core, Ubuntu Pro
• Performance engineering and security experience

What we offer you

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence – in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Location:  International, Anywhere; 100% Remote

We’re a website, marketing automation, and gym management software company that works with gyms.

We are looking for a highly qualified Onboarding & Migration Specialist to join our team on a part-time basis.

Here are the key responsibilities of the Onboarding & Migration Specialist:

• Build trust and rapport with clients to ensure a smooth transition.
• Provide comprehensive guidance and support during the onboarding process.
• Monitor migration timelines to ensure clients complete necessary requirements.
• Execute data migrations for member information accurately and efficiently.
• Collaborate with clients to define their unique needs and work with them to align their timeline with the realization of value from our system.
• Collaborate closely with sales, product, and support teams to ensure that every step of the client journey meets or exceeds client expectations.

Our ideal candidate is:

• Possess a pleasant and professional video demeanor
• Maintain clear and prompt communication with clients through well-written emails.
• Maintain a high level of organizational proficiency and experience managing multiple projects simultaneously.
• Pay meticulous attention to detail.
• Display a high level of self-motivation and drive to excel in a dynamic and evolving environment.
• Maintain a quiet and distraction-free work environment suitable for conducting video calls.
• Able to take calls based on client time zone and flex between video calls, email communication, and data migration projects.
• A flexible thinker who can manage client questions and lead toward best-case solutions
• Possess previous experience in customer support and conflict resolution.

Protocol Engineer (Distributed Systems)

REMOTE

ENGINEERING

FULL-TIME

We are seeking a core Protocol Engineer to help implement the Subspace Network, a radically decentralized, next-generation blockchain written in Rust, using the Substrate framework. Subspace employs a novel proof-of-storage consensus algorithm and a decoupled execution framework, which allows it to scale far beyond existing blockchains, without sacrificing security or decentralization. Subspace Labs is an early-stage, venture-backed startup with a globally distributed team. To learn more visit our website and read the technical whitepaper.

Your Responsibilities

• Become a leading contributor and core maintainer of the Subspace Network
• Implement a series of novel consensus, execution, and scalability proposals
• Maintain the highest standards of distributed open-source software development including modular design, comprehensive testing, proper documentation, and responsive support

Key Requirements:

• Experience with current blockchain technologies and landscape
• Theoretical background in distributed systems, such as consensus algorithms, as well as cryptographic fundamentals
• Strong Rust programming skills are required, including experience with production-ready code
• Experience working with large open-source codebases

Bonus Experience:

• Familiarity with Substrate and the Polkadot ecosystem
• Experience implementing blockchain consensus protocols
• A passion for decentralized, peer-to-peer systems and Web3 technologies

What We Offer

• The ability to work from anywhere in the world
• A competitive salary with generous equity and token grants
• Medical, dental, and vision insurance (US-based only)
• A unique opportunity to shape the future of the internet
• Team off-sites in various locations around the globe

Data Analyst (SQL)

• Kansas City, MO – Remote OK
• Full-Time
• Data Analytics
• $70k – $85k

Super Dispatch is looking for a Data Analyst who is passionate about using data to uncover valuable insights and drive business growth. The Data Analytics team focuses on automating manual reporting processes, delivering actionable insights for our internal business stakeholders, and delivering enterprise-level reporting for external clients. We are seeking a Data Analyst with strong SQL abilities to provide data-driven insights that will drive strategic decision making across the organization.

Responsibilities:

• Transform data into actionable information through proficient SQL querying (PostgreSQL).
• Collaborate cross-functionally with various functions across the organization to understand requirements and objectives.
• Interpret data to identify trends, patterns, and opportunities while presenting insights in a clear and concise manner to stakeholders.
• Establish and cultivate trust with internal stakeholders, acting as a consultative analyst and digging into the why to determine solutions.
• Plan the data structure needed through data mockups, and write queries to create published data sources for reporting uses.
• Understand and document the meaning behind the data to accurately leverage the data for business decision-making.
• Deliver ad-hoc reports and collaborate with other members of the Data Analytics team to streamline and/or automate processes to ensure data lineage, consistency, integrity, and transparency.
• Utilize software (Notion, GitHub, Jira) to track project workflow and changes.

Candidate Profile:

• Minimum 3+ years using SQL Queries (i.e. Amazon Redshift, Snowflake, BigQuery), and writing custom calculations
• Minimum 3+ years of experience in Data, Data Analytics, Business Intelligence with experience in collecting, interpreting and analyzing data, as well as developing data visualizations
• Experience using project management and version control tools (Notion, GitHub, Jira etc.)
• Analytical mindset – you are able to structure and process data and draw insightful conclusions from it
• Team player – you have a collaborative mindset and the ability and build positive relationships with iniduals across the organization
• Business acumen you are knowledgeable about key business topics and have the confidence to take action informed by business goals and initiatives.
• Highly motivated – you are a self-starter with a strong work ethic
• Results Driven – you take ownership, drive progress through strategic action, and focus on achieving the end result

Growth Plan:

Within 1 month, you’ll

• Graduate from Super Dispatch’s company-wide new employee onboarding program. You’ll get caught up with who we are, how we work, and what we’re building.
• Get access to our GitHub repo and additionally tools, familiarize yourself with our current repo queries and current live dashboards.

Within 3 months, you’ll

• Establish and cultivate trust with internal stakeholders.
• Lead query planning and create your first published query to GitHub.
• Train on query QA process.
• Document your work in Jira and Notion.

Within 6 months, you’ll

• Be the go-to person for SQL on the Data Analytics Team and assist other team members with their queries.
• Revisit previously created queries to identify performance improvements.
• Increase the velocity of Data Analytics Team’s ability to respond to analytical requests.

What We Do:

Our mission at Super Dispatch is to transform the world of vehicle shipping by becoming the leading platform for moving cars. For too long, the auto transport industry has been left without effective tools and instead given outdated processes and disconnected systems. The Super Dispatch platform is a one-stop-shop for everything Carriers and Shippers need to move cars faster, smarter, and easier. Backed by cutting edge technology and best-in-class software, Super Dispatch is the advanced auto transport experience taking carriers and shippers into the future.

Who We Are:

Our team is comprised of highly motivated professionals with a passion for solving big problems with technology. Together we’ve created a people-first culture where we welcome ersity of backgrounds and ideas. Our core values are built around learning, growing, evolving, and continuous experimentation. We believe and practice taking bold risks. We embrace failure as a lesson. We celebrate wins and milestones. We put our team and customers first. We are committed to supporting each other and helping each other grow on this journey.

Compensation:

The salary range for this position is $70,000 – $85,000 per year.

Summary of Benefits:

• Stock options
• Unlimited Vacation (PTO)
• Health, Dental, Vision, and Life Insurance
• 401(k) with company match
• 12 weeks of paid parental leave
• Gym membership/wellness stipend
• Equipment provided
• Fully remote role
• Growth opportunities

Please note: U.S. Citizens and those authorized to work for any employer in the U.S. are encouraged to apply. We are unable to provide sponsorship at this time.

Title: Solutions Architect – Capital Markets

Location: London / Remote

Type: Remote – Full-time

Workplace: remote JobDescription:

The Solution Architect – Capital Markets at Chainlink Labs is a strategic role responsible for driving the adoption of Chainlink products within the capital markets industry. This role entails collaborating with Sales and Marketing teams to promote Chainlink technology, working closely with major institutions to gather requirements and deliver innovative solutions, and contributing significantly to the development of the Chainlink capital markets product strategy. The Solution Architect will leverage their deep expertise in the Chainlink product suite and their technical pre/post-sales experience to establish relationships with key stakeholders, successfully deliver client projects/proofs of concept, and position Chainlink as the preferred choice for decentralized oracle solutions in the finance sector.

Objectives of this Role

• Drive the successful adoption of Chainlink products in the capital markets industry by establishing strong relationships with key stakeholders, including major financial institutions, and providing technical expertise and guidance throughout the sales and implementation process
• Lead and actively participate in gathering requirements, scoping projects, and designing innovative solutions that leverage Chainlink products to address specific use cases and challenges within the capital markets industry
• Make a significant contribution to the successful delivery of at least three client projects/proofs of concept (POCs)
• Contribute significantly to the development of the Chainlink capital markets product strategy by providing valuable insights, market feedback, and technical expertise, thereby influencing the direction and roadmap of the product suite
• Collaborate closely with internal technical teams, including developers and engineers, to provide feedback and guidance on product enhancements, bug fixes, and new feature development, ensuring that the capital markets requirements are effectively addressed
• Develop and maintain a comprehensive understanding of the capital markets industry, including market trends, challenges, and emerging technologies, to effectively position and promote Chainlink products

Qualifications

• Technical pre/post-sales technology experience, working with major institutions in the capital markets and/or broader financial industry
• Strong knowledge of blockchain technology and associated areas such as DeFi, tokenization/digital assets, and digital identity
• Hands-on experience with middleware, integration architecture patterns, web services technologies, and APIs
• Proven experience in building and delivering Proofs of Concept (PoCs) and responding to functional and technical elements of proposals independently
• Excellent verbal and written communication skills in front of all audiences

Preferred Qualifications

• Experience in any of the following programming languages: Solidity, Golang, Rust, JS, Java, Python, C/C++
• Familiarity with networking protocols, private IP environments, cloud infrastructure, and the implementation of SSL/TLS security measures
• Knowledge of capital markets concepts, financial instruments, and trading processes
• Experience with private/permissioned blockchain technologies such as Hyperledger Fabric and R3 Corda
• Familiarity with trading platforms, order management systems, payment systems, and related protocols (e.g., FIX, Swift)
• Understanding of financial regulations and compliance standards (e.g., MiFID II, Dodd-Frank)

Our Principles

At Chainlink Labs, we’re committed to the key operating principles of ownership, focus, and open dialogue. We practice complete ownership, where everyone goes the extra mile to own outcomes into success. We understand that unflinching focus is a superpower and is how we channel our activity into technological achievements for the benefit of our entire ecosystem. We embrace open dialogue and critical feedback to arrive at an accurate and truthful picture of reality that promotes both personal and organizational growth.

About Chainlink Labs

Chainlink is the industry standard oracle network for connecting smart contracts to the real world. With Chainlink, developers can build hybrid smart contracts that combine on-chain code with an extensive collection of secure off-chain services powered by Decentralized Oracle Networks. Managed by a global, decentralized community of hundreds of thousands of people, Chainlink is introducing a fairer model for contracts. Its network currently secures billions of dollars in value for smart contracts across the decentralized finance (DeFi), insurance, and gaming ecosystems, among others. The full vision of the Chainlink Network can be found in the Chainlink 2.0 whitepaper. Chainlink is trusted by hundreds of organizations from global enterprises to projects at the forefront of the blockchain economy to deliver definitive truth via secure, reliable data.

This role is location agnostic anywhere in the world, but we ask that you overlap some working hours with Eastern Standard Time (EST).

We are a fully distributed team and have the tools and benefits to support you in your remote work environment.

Chainlink Labs is an Equal Opportunity Employer.

#LI-Remote

Technical Writer, Information Architecture

• Employees can work remotely
• Full-time

Company Description

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Job Description

As a Technical Writer, you’ll join a growing content operations team – part of Talent Enablement and nestled within Customer Success – whose vision is to ignite excellence for every Customer Success advocate on earth. You’ll actualize this vision by overseeing all parts of the content lifecycle–planning, researching, creating, editing, localizing, translating, approving, publishing, and maintaining–for internal Customer Success policies and standard operating procedures. In collaboration with dozens of teams and stakeholders across the enterprise, you’ll demystify complex technical concepts and distill them into easily digestible, findable documentation.

You’ll spearhead internal team projects, move the needle on greater strategic priorities, build an inclusive team culture of continuous learning and growth, and champion knowledge sharing across Customer Success and beyond.

You Will

• Deep e into the inner workings of our products, services, and technology to convey their process intricacies with remarkable clarity
• Anticipate and understand user obstacles through regular communication and user experience research (and have an innovative mindset for resolution)
• Comply with preset standards on language, writing style, structure, and format
• Embark on a collaborative journey with our Globalization partners and international SMEs to understand how information resonates with a global audience, seamlessly crossing borders and ensuring access to information
• Stay ahead of the curve by keeping up with industry trends, best practices, and emerging technologies, and share insights to continually improve our documentation processes and standards
• Collaborate with Learning Design to create visually captivating and dynamic documentation that incorporates diagrams, screenshots, and other visual aids
• Support integration of complex taxonomies and ontologies to solve complex knowledge management issues, namely navigability
• Work to determine and document project scope, deliverables, prioritization goals, risks, blockers, success measures, resources needed, and downstream impacts through SoW and project management software

Qualifications

You Have

• You put people first.
• You’re technically inclined and learning the nuances of new software and applications comes naturally.
• You welcome technical challenges.
• You pay exceptional attention to fine detail and strives to develop professional, cunning edge deliverables.
• You independently drive the successful completion of nebulous projects through systematic project management.

Critical Competencies

• Taxonomy/Ontology
• Information Architecture
• English
• Technical Writing
• Technical Communication
• Content and Knowledge Management tools
• Topic-based Authoring
• User Experience
• User Research
• Project Management
• Knowledge Management
• Analytics and Reporting
• Contact Center
• Finance
• SaaS
• Globalization
• Technical Editing
• Data Visualization
• Stakeholder Management
• Interviewing

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

• Zone A: USD $114,200 – USD $139,600
• Zone B: USD $108,500 – USD $132,700
• Zone C: USD $102,800 – USD $125,600
• Zone D: USD $97,100 – USD $118,700

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits
• Additional Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources

These benefits are further detailed in Block’s policies. This role is also eligible to participate in Block’s equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

US and Canada EEOC Statement

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an inidualized basis.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

Help Desk Specialist

Fully Remote

Description

Briljent is seeking a Help Desk Specialist to provide technical support for a federal project. A qualified candidate will possess exceptional customer service skills and patience. This position will provide technical support, troubleshoot issues and answer inbound calls from users having issues with the web-based scheduling tool.

Duties:

• Respond to queries on the phone, via email and through remote access
• Offer technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software
• Train computer users
• Train other staff on troubleshooting and diagnosing problems
• Gain feedback from customers to improve training methods
• Write and editing training manuals
• Run reports and analyzing common complaints and problems

Skills:

• Strong problem-solving
• Excellent communication and interpersonal skills
• Strong understanding of operating systems, software, and devices
• Exceptional customer service skills exhibiting patience and desire to help

Requirements

• An Associate’s degree in computer science or related field
• Public Trust Security Clearance (will be setup upon hire)
• 2 years of experience in a help desk role
• Must have high-speed Internet. Equipment will be provided.

Other Information:

• Briljent is committed to a ersified workforce, creating an inclusive workplace for all employees.
• Must be eligible to work in the United States. No sponsorships are available currently.

Physical Requirements & Environmental Conditions: These physical demands must be met by an employee to successfully perform the essential functions of this job. Employee is regularly required to communicate, remain in a stationary position, and utilize technology tools such as a laptop computer for extended periods of time. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.

Briljent is a solutions-based company. Solutions come from creative ideas; ideas come from being creative with differences. Briljent believes ersity and inclusion are critical to the success of the company. Employment at Briljent is based on merit and professional qualifications. We do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, veteran status, marital status or any other basis protected by federal, state or local law, regulation or ordinance.

Title: Director of Product Development

Location: Remote (with 15% travel to San Francisco, St. Louis and Pittsburgh)

Curology is creating the next generation of skincare through customized treatment plans and formulas with powerful prescription ingredients for acne and anti-aging. We believe great skin shouldn’t be a luxury, but a fact of life.

This role will own end-to-end Curology and Agency product development, including both Rx and Non-Rx products across multiple categories. The Director of PD will work with internal and external partners to identify new product concepts, develop formulations, manage timelines, and ensure product launches are on time, on budget, and, most importantly, effective for customers. The ideal candidate has a skincare PD background with the strong ability to collaborate cross-functionally and lead tactical execution.

This role will report to our VP of Product Marketing & Development.

What You’ll Do

• Partner with our Medical, Consumer Insights, and Product Marketing teams to identify and develop products that address consumer pain points and serve their evolving needs
• Stay current on the latest scientific research and industry trends to bring forward innovative ingredient and formulation ideasWork with our Lab teams in St. Louis and Pittsburgh to:
• Assess new Rx formulation feasibility, including ingredient compatibility, stability, pH, shelf-life, and storage
• Establish production and quality control methods for new formulations and products
• Conduct necessary testing to ensure safety, efficacy, and compliance of all products
• Partner with our Packaging team to ensure product packaging is optimized for compatibility, efficacy, consumer experience, and cost
• Work with our Supply Chain team to manage Contract Manufacturer relationships, ensure COGS and margin targets are being met, and deliver projects on-time
• Offer ideas for continuous improvement of our new product development process
• Manage and mentor a growing 2-person Product Development team

What We’re Looking For:

• 7+ years of experience in Beauty product development (skincare is preferred), with management experience
• Experience with prescription or pharmaceutical product development is preferred, including familiarity with Rx, OTC, and/or cosmetic regulations
• Understanding and application of technical principles, concepts, industry practices, and standards
• Passionate about innovation that addresses consumer pain points
• Clear strategic thinker with the ability to determine the critical requirements that will ensure product success
• Extremely collaborative with the ability to effectively communicate cross-functionally with both technical and non-technical partners
• Willingness to do the work as well as ability to effectively lead and delegate with both internal and external partners
• Ability to manage multiple projects at once with exceptional attention to detail
• Comfortable with ambiguity and able to work and get stuff done in a fast-paced and unstructured environment
• Humility, team-first attitude

Our mission is simple: to make personalized skincare accessible and convenient for all. Awarded #3 for 2021 Best Workplaces in the Bay Area and 2021 Forbes #4 Best Startup Employers, Curology is a leader in direct-to-consumer eCommerce and has been featured in Vogue, Allure, Harper’s Bazaar, and Business Insider. We collaborate to achieve our goals and strive to embody our core values: Accountability, Team First & Inclusivity.

Curology encourages applications from people of all races, religions, national origins, genders, sexual orientations, gender identities, gender expressions, and ages, as well as veterans and iniduals with disabilities. We are committed to providing access, equal opportunity and reasonable accommodation for iniduals with disabilities for employment. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records Notice to Applicants under the CCPA.

Title: Senior Data Scientist

Location: United States- Remote

LivePerson (NASDAQ: LPSN) is a global leader in trustworthy and equal AI for business. Hundreds of the world’s leading brands including HSBC, Chipotle, and Virgin Media use our Conversational Cloud platform to engage with millions of consumers safely and responsibly. We power a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Generative AI and Large Language Models for better business outcomes.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Every mind is invited to ask questions and actively seek new ways to achieve success and reach their full potential. We operate as one with a growth mindset. This means spotting opportunities, solving ambiguities, and seeking effective solutions to challenges that make things better.

Overview:

We are looking for a Senior Data Scientist to join our Data Science team to deliver the next generation of Conversational AI (CAI), including the latest in Generative AI/Foundation Model technology. In this role, you will work with one of the world’s largest goal-oriented conversational data sets to push the boundaries of conversational AI at scale. In addition to a world-class data set, you’ll also have a >300K population of expert data annotators (contact center agents) to help drive investigation and learning.

You will:

• Propose and execute research efforts that drive product strategy
• Publish and present cutting-edge research derived from our conversational data
• Apply cutting-edge methods of NLP/NLU/Generative AI/LLM to learn and derive value from one of the world’s largest goal-oriented conversational data sets.
• Develop state of the art approaches to unsupervised/semi-supervised problems in intent and dialog management.
• Learning NLP systems using self-supervision from unannotated dialogue – Leveraging latent structure within task-oriented dialogue data to solve classification and dialogue problems more accurately and label-efficiently.
• Faceted unsupervised learning — how can we inject knowledge into unsupervised tasks? How can we inject knowledge into clustering/similarity tasks to reflect facets we care about (intent) and orthogonalize irrelevant facets?
• Lightly/distantly supervised dialog management ML systems – How can we utilize self-supervision and reinforcement learning to learn representations of conversational goals and policies from unlabelled historical conversations in a goal-oriented setting?

You have:

• Ph.D. in Computational Linguistics, Computer Science, Statistics, or Mathematics or equivalent
• 6 years of data science experience
• Expertise in NLP techniques to solve problems such as question answering, intent classification, knowledge extraction and dialogue management
• Track record of applied research on NLP or related fields, e.g. NLU, NLG, ASR/TTS and/or experience with dialogue systems
• Experience in writing Python code that is efficient and clean in a Linux environment
• Experience with Python packages for Machine Learning (Scikit-Learn), NLP (SpaCy), and Deep Learning (Pytorch)
• Proven track record of problem-solving, communication, and critical-thinking skills

Benefits:

The salary range for this role will be between $150,000 to $190,000. Final compensation will be determined by a variety of factors, including, but not limited to, your location, skills, experience, education, and/or certifications. During the phone screening, the recruiter will provide the location-specific salary range for this role. Regardless of your personal situation or where you are in the world, LivePerson offers comprehensive and great benefits programs to meet your needs:

• Health: medical, dental, vision and wellbeing.
• Time away: Public holidays and discretionary PTO package for flexible days off with manager approval.
• Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability
• Family: parental leave, maternity support, fertility services.
• Development: tuition reimbursement, native AI learning.
• Additional: 24/7 access to professional counselors, voluntary insurance coverage, exclusive perks and discounts.
• #LI-Remote

Why you’ll love working here:

Your entrepreneurial spirit will be supported. We love team members who chase down their big ideas, become experts, help colleagues, and own their work. These four company values guide our continued, holistic growth as iniduals, as teams, and as a global organization. And to further make our point, let’s just say we’re very proud to be on Fast Company’s list of Most Innovative Companies and Newsweek’s list of most-loved workplaces.

Belonging at LivePerson

At LivePerson, people from erse backgrounds come together to make an impact and be their authentic selves. One way we share and connect is through our employee resource groups such as: Live In Color, LP Proud, and Women In Tech. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

Desktop Support Associate Technician – Remote

Bringing smiles is what we do at TTEC… for you and the customer. As a Desktop Support Associate Technician working remotely in the US, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.

What You’ll be Doing

Do you have a passion to translate technical issues? Want to learn and grow your own knowledge in various IT fields? In this role, you’ll be the hero for all forefront associates as you will help navigate and deliver basic IT support daily. In doing so, you’ll be exposed to many different IT scenarios, perfect for growing your own tech expertise and becoming well rounded with information. Your great listening skills and ability to read between the lines will allow you to find the route of the associates’ problem and translate it to an IT solution.

You’ll report to the Manager, Helpdesk. You’ll contribute to success of the business by leading and resolving the associates’ technical issues and bringing amazing support.

During a Typical Day, You’ll

• Proactively recognize, translate, and resolve technical issues affecting agents on site through reading between the lines and connecting the dots with your basic IT and desktop navigation knowledge
• Provide user level technical support by installing, configuring, maintaining and troubleshooting PC hardware and software issues
• Bridge an end-to-end resolution during the help ticket life cycle while performing administrative functions as required
• Work to resolve issues over zoom by walking the associate through troubleshooting processes
• Monitor and prioritize ticketed requests based on status, updates, and escalations

What You Bring to the Role

• IT related bachelor’s degree or equivalent experience in IT
• 6 months BPO industry experience
• Basic IT knowledge and desktop support – basic hardware and software navigation and troubleshooting
• Passion to Seek First to Understand and translate – read between the lines to find a possible solution, teach and walk through how to reach that solution
• Execute walk throughs and solutions to the IT problem over zoom meetings
• Passionate and motivated to help others with your customer focused mindset and positive attitude

What You Can Expect

• An annual incentive program
• Medical, dental, and vision
• Tax-advantaged health care accounts
• Financial and income protection benefits
• Paid time off (PTO) and wellness time off
• Tuition reimbursement and access to thousands of free online courses

Visit www.hellottecbenefits.com for more information.

The anticipated range is $38,000 – $44,000. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.

About TTEC

Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a erse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know ersity is our strength because it enables us to view things from different vantage points and every inidual to bring value to the table in their own unique way. But don’t take our word for it, check out some of the ersity and women in leadership awards on TTECjobs.com.

#LI-Remote

Intelligence Analyst (Remote)

USA – Remote

Full time

R14635

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters – one team, one fight.

About the Role:

CrowdStrike is looking for a self-starting, responsible, action-oriented, and highly motivated Sr. Intelligence Analyst to join our growing Intelligence Team.

The mission of the Analyst is to directly support cyber threat customers and to ensure our customers realize the full value of the Intelligence product they have purchased from CrowdStrike; ultimately maximizing customer success and renewals. Analysts are responsible for working with multiple customers to handle intelligence questions, RFIs and support of CrowdStrike’s Falcon X Recon application.

This person will be a problem solver, ability to become an expert on CrowdStrike tools, and able to escalate client issues to the appropriate teams within CrowdStrike.

Successful candidates will have an excellent technical foundation, especially related to dark web actors, dark web data, APT strategy, Threat Intelligence, as well as proven track record of successfully interfacing with customers on both technical and non-technical levels, substantial experience driving concurrent projects and issues to completion with little direction, and above all a passion for ensuring a top-quality customer experience. A successful candidate will be able to understand and act upon a customer’s needs, pain points, and overall goals at every level of use from C-level executives to operations floor analysts.

What You’ll Do:

• Drive high levels of customer satisfaction, maintaining a strong sense of ownership over many customer relationships.
• Work closely with the CrowdStrike Intelligence teams in performing reviews and coordinate RFI responses for threat intelligence requests.
• Understand the dark and deep web ecosystem; be able to properly convey analytical findings to customers.
• Be a strong voice for customers into the Intelligence and Engineering teams to improve the product and ensure that customer’s feedback, feature requests, and overall satisfaction is conveyed and accounted for.
• Plan and lead process improvement initiatives tailored to improve overall customer satisfaction with the CrowdStrike team.

What You’ll Need:

• 2 – 5 years of experience in cyber threat intelligence, all-source threat intelligence analysis and be fully versed in the intelligence lifecycle.
• Excellent written, verbal communication skills in English.
• Working knowledge of cyber threat intelligence terminology, key concepts, and analysis.
• Working knowledge of the dark and deep web ecosystems, including actors, forums, and leak sites.
• Adaptable and willing to learn new technologies.
• Understanding of contemporary scripting languages such as python, and familiarity with application programming interfaces (API) as a delivery method for indicators and intelligence.
• Customer service attitude and willingness to help and problem-solve with customers.
• Ability to operate independently and with little direction.
• Demonstrated ability to document technical process and convey business terms in clear language.
• Ability to present and explain technology to people with less technical knowledge.
• Attention to detail, but with an ability to understand the big picture view and understand when projects or efforts have conflicting objectives.
• Must be able to thrive in a fast paced, high stress start up environment and able to create customer solutions with limited resources.
• Knowledge of data communication concepts and technologies, specifically email, networking, and enterprise security.

#LI-Remote

#LI-JS1

Benefits of Working at CrowdStrike:

• Remote-first culture
• Market leader in compensation and equity awards
• Competitive vacation and flexible working arrangements
• Comprehensive and inclusive health benefits
• Physical and mental wellness programs
• Paid parental leave, including adoption
• A variety of professional development and mentorship opportunities
• Offices with stocked kitchens when you need to fuel innovation and collaboration

We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a erse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the ersity of our people, we achieve our best work and fuel innovation – generating the best possible outcomes for our customers and the communities they serve.

CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact [email protected], for further assistance.

CrowdStrike participates in the E-Verify program.

Notice of E-Verify Participation

Right to Work

CrowdStrike, Inc. is committed to fair and equitable compensation practices. The base salary range for this position in the U.S. is $65,000 – $95,000 per year + variable/incentive compensation + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location.

Title: Data Engineer – Music

Location: New York, NY

Remote

As part of the Music Mission here at Spotify, our goal is to empower artists to build sustainable careers by connecting with their fans. To foster this connection, we’re building engaging interactive experiences for artists to share their latest music, art, and offerings with their top fans, and for fans to support their favorite artists. Our areas of expertise include interactive online experiences, e-commerce, and an exploration of emergent trends in digital fandom.

Come join the exciting team that builds and evolves big datasets, data pipelines, and data platforms that serve artists and teams across Spotify. You will have the opportunity to build a next generation data platform bible that serves the Spotify for Artists application and many other teams within Spotify.

You’ll join a team of talented engineers solving complex architecture problems and collaborate across teams to develop reliable, scalable solutions that power the Spotify for Artists app.

What You’ll Do

• Build large-scale batch and real-time data pipelines with data processing frameworks like Scio, Storm, Spark and the Google Cloud Platform.
• Collaborate and advise on backend services and Pubsubs to expose data for consumption by other teams.
• Work with Product to conceptualize and implement new ways of understanding the interplay between user happiness, track performance, and artist needs.
• Leverage the most efficient practices in continuous integration and delivery.
• Help us prioritize and address technical debt to ensure our systems are built for speed and reliability and have the ability to scale to meet changing needs.
• Help drive optimization, testing, and tooling to improve data quality.
• Collaborate with other engineers, product managers, specialists, and stakeholders, taking learning and leadership opportunities that will arise every single day.
• Work in agile teams to continuously experiment, iterate and deliver on new product objectives and enhance tooling for squads within our product area.

Who You Are

• Have strong fundamentals in computer science and previous experience building backend services at scale.
• You have experience with any of the following big data tech: OLAP datastores like Druid and ClickHouse, Scio, Flink, Spark, BigQuery, Parquet, and Databricks.
• Have an interest and some experience with Scala and data engineering.
• Have an understanding of distributed systems, data structures and architecture patterns.
• Familiar with cloud providers like AWS or GCP.
• Comfortable working collaboratively on a cross-functional team in a remote-first environment.
• Have a growth mindset and eagerness to learn.

Where You’ll Be

• We are a distributed workforce enabling our band members to find a work mode best for them!
• Where in the world? For this role, it can be within the Americas region in which we have a work location.
• Prefer an office to work from home instead? Not a problem! We have plenty of options for your working preferences. Find more information about our Work From Anywhere options here.
• Working hours? We operate within the Eastern Standard time zone for collaboration.

The United States base range for this position is $116,455-$166,364, plus equity. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, 13 paid flexible holidays. These ranges may be modified in the future.

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.

Technical Artist (m/f/d)

• Worldwide
• Remote OK
• Full-Time

About DECA Games

We believe that games should be played for decades but many are abandoned even when a loyal community is screaming to keep them alive. DECA specializes in acquiring games from other developers and reinvigorating them to continue to entertain for decades. When other studios see an old game, we see a fantastic set of problems to solve and a huge opportunity.

DECA is a remote company with over 290 people in over 31 countries globally. DECA has been profitable since our inception in 2016. DECA is also a part of the Embracer Group, the largest public gaming company in Europe.

About our culture

We’ve managed to maintain a small company feel with the stability and resources of a much larger one. We fully believe in the flexibility of a remote workplace. Team members are trusted to manage their time and get things done independently. We think that egos and politics need to be checked at the virtual door. That means no jerks are allowed, that no job is too small for anyone, and an openness to help and learn from each other is required. We love the challenge of working within constraints and love when we succeed as a team. Check out more about us and our values on our website (www.decagames.com).

This is a remote position. You can work from anywhere in the world in the CET timezone (9 a.m. – 6 p.m. CET).

About the role

We are looking for a seasoned Technical Artist to join our art team and contribute to our most amazing well-known shooters.

Responsibilities

• Work with the teams to build and maintain their art production pipelines and tools.
• Complex understanding of art pipelines, from creation to implementation.
• Experience with Unity and working with custom game engines.
• Great knowledge of implementing art assets.
• Experience with 3D software like Autodesk Maya and Mel / Python Scripting.
• Knowledge of C++.
• Understanding of rudimentary OpenGL.
• Experience in 3D art assets optimization for mobile games.
• Creatively minded with knowledge of visual effect creation from conception to production.
• Capable of creating basic renders of soft and hard surface models.
• Basic understanding of rigging.
• Keen problem solver with the ability to be thrown into situations where they can figure out issues with minimal guidance.

Requirements

• 5+ years of experience being a Technical Artist within the mobile gaming industry.
• Working knowledge of a wide range of art areas including 2D, 3D, modeling, animation, and UI.
• Knowledge of 3D art creation Modeling / Texturing and engine implementation.
• Knowledge of 3D Character creation Pipeline, Highpoly, Retopo, baking, etc.
• Knowledge of Rigging and Skinning.
• VFX creation and implementation knowledge.
• Working before with procedural software like the Substance Package.

Benefits

• Remote first company culture.
• Flexible work hours to support personal work-life balance.
• Weekly remote Embodiment@Work breathing and workout exercises.
• Online language classes: English, German, French, Spanish, etc.
• Working in a multicultural environment with people from over 29 different countries.
• Flat hierarchies with an open-door policy.

Title: Data Science Manager, Ads Platform & Experience

Location: Remote – United States

Reddit is a community of communities where people can e into anything through experiences built around their interests, hobbies, and passions. Our mission is to bring community, belonging, and empowerment to everyone in the world. Reddit users submit, vote, and comment on content, stories, and discussions about the topics they care about the most. From pets to parenting, there’s a community for everybody on Reddit and with over 50 million daily active users, it is home to the most open and authentic conversations on the internet.stat

Location: US remote-friendly

Reddit is continuing to grow our teams with the best talent. This role is completely remote friendly and will continue to be after the pandemic.

Advertising is Reddit’s primary revenue driver and we have an ambitious goal to turn it into a massive business. Although several large digital ad platforms already exist, advertisers are being increasingly drawn to Reddit because of our passionate communities. We believe our community-centric platform has created the opportunity for Reddit to build a highly differentiated ads business.

We are looking for a results-oriented and strategically minded Data Science Manager to work with our Ads Platform and Experience product development teams to provide a richer ads experience to users while also working towards a best-in-class advertiser experience on our platform. You will lead a team of seven product data scientists in collaborating with Product, Engineering, & Design to develop and execute on an ambitious roadmap.

If helping Reddit’s advertising business reach the next level excites you, then you’ve found the right place. We’re a company with one of the highest employee : user ratios in the industry, giving you a tremendous opportunity for both scope & impact.

Responsibilities:

• Inspire, lead, and grow a team of data scientists to achieve our longer term vision
• Drive analytics projects end-to-end in partnership with Product, Engineering, and other partners to inform product strategy and investment decisions.
• Actively influence the design of the strategy and shaping of the roadmap. Generate and use team insights to set and prioritize longer term goals.
• Create and implement A/B testing, experimentation, and other statistical frameworks to analyze product performance.
• Continually develop & execute on a Data Science roadmap and vision for your team
• Foster a culture of innovation, collaboration, and excellence.
• Be an integral part of the Data Science Org, leveraging and contributing to the vibrant knowledge base, shared across a community of world-class data experts.

Required Qualifications:

• Bachelor’s or advanced degree in Data Science, Computer Science, Statistics, or a related field.
• 5+ years of experience in quantitative analytical roles, preferably for a Product Data Science team
• 2+ years of management experience
• Ability to communicate & discuss low-level technical topics as well as high-level strategies.
• Proficiency with relational databases (e.g., SQL)
• Familiarity with statistical analysis and programming languages (e.g., R / Python)
• Results-oriented with a strong customer and business focus
• Track-record driving product roadmap and execution
• Ability to provide structure and tackle ambiguous and undefined problems

Benefits:

• Comprehensive Health benefits
• 401k Matching
• Workspace benefits for your home office
• Personal & Professional development funds
• Family Planning Support
• Flexible Vacation (please use them!) & Reddit Global Days Off
• 4+ months paid Parental Leave
• Paid Volunteer time off

#LI-Remote #LI-NH1

Pay Transparency:

This job posting may span more than one career level.

In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.

To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.

The base pay range for this position is:

$198,200$297,300 USD

Reddit is committed to providing reasonable accommodations for qualified iniduals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected].

Title: Release Engineer

Location: Remote

ALL SOURCEGRAPH ROLES ARE FULLY REMOTE

Who we are

Our mission at Sourcegraph is to make it so that everyone can code, not just ~0.1% of the population. Our code graph powers Cody, the most powerful and accurate code AI for writing, fixing, and maintaining code, as well as our Code Search product, helping devs explore their entire codebase and make large-scale migrations and security fixes. We’re building software that builds software, and in doing so we’re making devs more productive and growing the population of coders by giving anybody access to the deep knowledge base of a senior engineer through Cody and all of the context it brings. We’re preparing for a world with a lot more code than exists today, and that benefits us all.

It’s an exciting time to join Sourcegraph. AI has taken over the world, and we’ve spent the last 10 years building infrastructure that’s integral to making AI generated code more powerful and accurate. Our customers include 4/5 FAANG companies, 4 of the top 10 banks, government organizations, Uber, Plaid, and many other companies building the software that pushes the world forward. We’ve raised $225M at a $2.625B valuation from Andreessen Horowitz, Sequoia, Redpoint, Craft and others. We’re making ambitious bets on our future and we’re looking to hire exceptional people to join our team as we make Sourcegraph one of the biggest and most influential companies in the world.

Working hours

Given that we are an all-remote company and hire almost anywhere in the world, we don’t have a particular time-zone preference for this role. However, you may need to be available for non-recurring urgent meetings outside of working hours.

Why this job is exciting

Cody is the best AI coding assistant today, and you’ll get to help build it and get it in the hands of millions of devs. Our code intelligence, married with modern AI, is already providing a remarkable alpha experience, and you can help us unlock its full potential.

Our rapid development pace means that building and releasing our products to the market is a unique challenge, from overseeing the release of all components supporting Cody to Cody itself, building the tools to provide a self-service experience to all teammates, to taking part in building a quality infrastructure to monitor Cody quality.

We are looking for a Release Engineer to join the Developer Infrastructure team to take our release process to the next level, turning it into a seamless process for everyone, maximizing the ownership of inidual teams with a platform based approach.

By joining our team, you will directly impact how Cody and our Code Intelligence platform is released to the world and be at the crossroads of all Sourcegraph teams by building mission critical tools to support our mission. If you’re passionate about enhancing developers’ productivity and are excited to be a part of a dynamic team pushing the boundaries of technology, then this role is for you.

Within one month, you will

• Meet with peers and other members around the company to gain a sense of the team and the organization.
• Familiarize yourself with the product and with the areas of focus the Extensibility team has within it.
• Join our weekly peer programming sessions and start tackling your first set of issues by committing changes and performing code reviews with the team.

Within three months, you will

• Build rapport with the team and become a robust asynchronous communicator.
• Gain a more profound understanding of the needs of the product and become comfortable with diagnosing issues.
• Deliver on your first initiative and measure the impact by tracking and looking at the data.

Within six months, you will

• Be seen as a subject matter expert in an area that interests you.
• Make a significant impact by being a key contributor and help us improve our existing engineering practices.
• Participate in the interview process for other engineering candidates.

About you

You are a polyglot hacker in the dev-ops space, and you’re passionate about tools, developer-experience, and infrastructure, with a solid experience of the challenges faced by other developers. Your strong sense of empathy helps you to understand your peers’ challenges and you sharply understand how to balance solving now and future problems, carving a path to implement your vision.

First, you have a deep understanding of the software lifecycle, having experienced it yourself by working on the product side, and a strong familiarity with all the tools supporting it; e.g.:

• You’ve worked with Bazel or other build systems to support polyglot codebases.
• You’ve set up delivery pipelines of various shapes and various constraints.
• You’re naturally putting yourself in the shoes of other developers and constantly seek to understand their perspective.
• You’ve worked closely with Security teams and you’re familiar with their tools.
• You’re proficient at writing Go code, but you’re a polyglot at your core.

It doesn’t matter if you’re not an expert on all points, what really counts is that you understand the complexities of releasing software, and thrive to make it a seamless experience for both our customers and our teammates. Ultimately, you can jump at any point in the delivery pipeline and understand how to fix issues.

Level

This job is an IC3. You can read more about our job leveling philosophy in our Handbook.

Compensation

We pay you an above-average salary because we want to hire the best people who are fully focused on helping Sourcegraph succeed, not worried about paying bills. You will have the flexibility to work and live anywhere in the world (unless specified otherwise in the job description), and we’ll never take your location or current/past salary information into account when determining your compensation. As an open and transparent company that values equitable and competitive compensation for everyone, our compensation ranges are visible to every single Sourcegraph Teammate. To determine your salary, we use a number of market and data-driven salary sources and target the high-end of the range, ensuring that we’re always paying above market regardless of where you live in the world.

The target compensation for this role is $164,570 USD.

In addition to our cash compensation, we offer equity (because when we succeed as a company, we want you to succeed, too) and generous perks & benefits.

Interview process

Below is the interview process you can expect for this role (you can read more about the types of interviews in our Handbook). It may look like a lot of steps, but rest assured that we move quickly and the steps are designed to help you get the information needed to determine if we’re the right fit for you Interviewing is a two-way street, after all!

We expect the interview process to take 4 hours in total.

Introduction Stage – we have initial conversations to get to know you better

• [30m] Recruiter Screen with Grace Bohl
• [30m] Peer Interview / Technical Interview with Jacob Pleiness

Team Interview Stage – we then delve into your experience in more depth and introduce you to members of the team

• [15m] Hiring Manager Screen with Nelson Araujo
• [60m] Resume Deep Dive with Grace Bohl
• [60m] Technical Interview: Pairing Exercise with Michael Lin and Dax McDonald
• [45m] Cross-functional Team Interview with Ryan Phillips

Final Interview Stage – we move you to our final round, where you meet cross-functional partners and gain a better understanding of our business and values holistically

• [30m] Values Interview
• [30m] Leadership Interview with co-founder

We check references and conduct your background check

Please note – you are welcome to request additional conversations with anyone you would like to meet, but didn’t get to meet during the interview process.

Not sure if this is you?

We want a erse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application, and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.

Learn more about us

To create a product that serves the needs of all developers, we are building a erse all-remote team that is distributed across the world. Sourcegraph is an equal opportunity workplace; we welcome people from all backgrounds and communities.

We provide competitive compensation and practical benefits to keep you happy and healthy so that you can do your best work.

Learn more about what it is like to work at Sourcegraph by reading our handbook.

We want to ensure Sourcegraph is an environment that suits your working style and empowers you to do your best work, so we are eager to answer any questions that you have about us at any point in the interview process.

Go back to the careers page for all open positions.

Sourcegraph participates in E-Verify for U.S. Employees

Technical Writer

at Nautilus

Vancouver, WA or Remote

At Nautilus, we’re engineers, accountants, customer care agents and project managers. We’re runners, weight lifters, yoga lovers and outdoor enthusiasts. We are spouses, single parents, pet parents, only children, middle children and living our best single life. Every member of Team Nautilus brings a unique background and skills to our company. We celebrate our differences and share one thing in common. Every employee is on a mission to empower healthier living through immersive, connected fitness experiences. We’re a dynamic team driving the future of consumer fitness experiences through our well-known brands (Bowflex®, JRNY®, and Schwinn® Fitness) and a passionate company culture.

We are dedicated to building a healthier world, one person at a time.

Want to see what we’re up to? Look here!

WHAT YOU’LL DO

• Create technical documentation to instruct a user on how to assemble, operate and maintain a piece of fitness equipment safely. This documentation is created primarily in InDesign using the information acquired from 3d models and physical samples. Illustrations are created using SolidWorks and Illustrator.
• Attend weekly team meetings where the creation, refinement, and progress of the current project is discussed, allowing insights for what can be added to the documentation.
• Create detailed step-by-step instructions on how to replace and repair key parts on fitness equipment safely. Use of photos to convey exactly what will be seen by the user is key.
• Work with an external vendor to create 3-d rendered animated videos to show the assembly and key replacement parts procedures.
• Revise previously released documentation, as needed.
• Manage translations of documentation into key languages, with the ability to revise the translated content as needed.
• Create and review ECRs (Engineering Change Request) in product lifecycle management system used to track all revisions to documentation and products.
• Other duties as required

WHO YOU ARE

• 3 – 5 years of experience in Technical Writing
• Someone who is comfortable asking others for key information, then compiling and formatting it into a consumer-obsessed document.
• You bring insights, solutions, and modern best practices for technical writing. Familiarity with fitness industry legal and compliance requirements a plus.
• Have a general understanding of the importance of branding guidelines (Preferred).
• Know the workflow from SolidWorks to Adobe Illustrator to InDesign makes total sense to you.
• Be an expert in InDesign (required)
• Are familiar with 3D modeling software such as SolidWorks (required),
• Have ability to work with Illustrator (required)
• Experienced with documentation of software systems, apps, and user interfaces (Preferred).
• Have familiarity with PLM systems like Arena a plus.
• You roll with it. Quick revisions, changes or cancellations are sometimes needed, and that’s just fine with you.
• Physical ability to occasionally move, assemble parts or whole samples of large fitness equipment.
• Proficient in Microsoft Office applications
• Organized with great attention to detail.
• Strong communication skills, both written and verbal.
• Enthusiastic attitude and eagerness to solve complex and often technical problems.
• Ability to multi-task in a fast-paced environment

The pay range for this role is $62k to $88K which takes into account factors such as candidate experience, skills, training, internal team equity and local norms.

Title: DevOps Engineer (Product)

Location: Remote

What are we all about?

We are a team of world class builders and researchers with expertise across several domains: Ethereum Protocol Engineering, Layer-2, Decentralized Finance (DeFi), Miner Extractable Value (MEV), Smart Contract Development, Security Auditing and Formal Verification.

Working to solve some of the most challenging problems in the blockchain space, we frequently collaborate with renowned companies, such as Ethereum Foundation, StarkWare, Gnosis Chain, Aave, Flashbots, xDai, Open Zeppelin, Forta Protocol, Energy Web, POA Network and many more.

We actively contribute to Ethereum core development, EIP’s and network upgrades together with the Ethereum Foundation, and other client teams.

Today, there are nearly 200 of us working remotely from over 45+ countries.

The Role:

We are currently seeking a highly skilled and experienced DevOps Engineer to join our dynamic team. The ideal candidate will have a strong background in deploying, debugging, tuning, and maintaining high-performance, container-based applications, microservices, and databases while working effectively with the developer.

Your commitment to delivering top-notch solutions and exceptional support to our internal products will be crucial in this role. Additionally, your alignment with Nethermind’s vision of leading in blockchain technology, promoting innovation, and nurturing growth within the industry is essential.

Responsibilities:

• Collaborate with cross-functional teams to ensure seamless deployment and integration of applications, as well as strategic DevOps initiatives that align with the product goals.
• Design and implement robust system and cloud architectures, ensuring scalability, resilience, and optimal performance.
• Deploy and maintain both web 2.0 and web 3.0 infrastructure in a cloud environment via Infra as Code.
• Exceptional communication with developers and product managers to tailor the solutions effectively.
• Contribute to the continuous improvement of processes and tools, aligning with industry best practices.
• Evaluate and refine existing DevOps processes, implementing automation and efficiency improvements where necessary.

Must have:

• 3+ years of experience in a DevOps/SRE Engineer role
• Extensive AWS cloud experience and familiarity with configuring, scaling, tuning, and monitoring the range of services. Especially AWS Lambda, ECS and API Gateway.
• Strong experience with designing and building CICD pipelines
• Strong experience with Infra as Code, for example, Terraform and Ansible
• Good communication skills and stakeholder management experience
• Working Knowledge of programming languages Typescript/JavaScript
• Experience producing operational and design documentation for the things you build, and writing post-mortem docs after troubleshooting service issues.
• Experience with continuous integration and continuous delivery tools, like Jenkins, GitHub Actions, etc

Nice to have:

• Any blockchain experience is a plus
• Experience in software development is a plus.

Technical Community Manager

Remote 

Ecosystem

Full-Time

Remote

We are seeking a Technical Community Manager to join our growing team as a key architect of our global storage farmer community. Join us in shaping the future at the forefront of revolutionizing the blockchain landscape.

Subspace Labs is an early-stage, venture-backed startup pioneering a new category at the intersection of artificial intelligence and Web3. With mainnet launch planned for early next year, the Subspace Network is a radically decentralized, next-generation layer-1 blockchain powered by an innovative proof-of-archival storage (PoAS) consensus mechanism. Our project serves as a foundation for global collaboration between humans and AI, ushering in a new era of possibilities. Subspace is based on original research funded by the US National Science Foundation. To learn more, visit our website and read the technical whitepaper.

As a Technical Community Manager at Subspace Labs, you will play a pivotal role in fostering and nurturing our global community of storage farmers and developers. You will be the primary point of contact for all technical support issues related to storage farming and community operations. Working closely with cross-functional teams including engineering, product, and marketing, you will lead initiatives to create an engaging, collaborative, and supportive community environment.

As a Technical Community Manager, you will…

• Develop and implement a comprehensive technical support plan for storage farmers, ensuring their needs are met effectively.
• Manage technical and community support for storage farmers across all communication channels.
• Create and maintain clear and comprehensive documentation, guides, and articles related to operating a storage farmer.
• Provide quality assurance for releases of farming and plotting software across various operating systems and hardware platforms.
• Lead efforts to foster growth and collaboration within our storage farmer network.
• Collaborate with product, engineering, and design teams to coordinate marketing experiments for storage farmer-related products and services.
• Identify, set up, and manage key marketing and social media channels (Discord, Telegram, Slack, Twitter) to enhance community and support engagement.
• Work with engineering teams to resolve software issues by triaging, reproducing, documenting, and tracking bug reports.
• Partner with the the Developer Community Manager to align community initiatives and ensure a seamless experience for all stakeholders.
• Actively engage with the Polkadot ecosystem, building relationships and leveraging existing community resources.
• Design, plan and execute community events to inform and grow our ecosystem of stakeholders.

Basic Requirements:

• Passion for decentralized, peer-to-peer systems, and Web3 technologies.
• Prior experience running a miner, validator, or farmer for a blockchain network.
• Familiarity and experience with the current blockchain and cryptocurrency landscape.
• Background in technical support, customer support, community management, social media marketing, or software engineering.
• Ability to translate activity in our code repositories into community-friendly announcements and messaging that target various levels of technical proficiency.

Nice-to-Haves:

• Experience troubleshooting software and hardware issues across Windows, Macintosh, and Linux platforms.
• Familiarity with command line interface and shell scripting.
• Knowledge of key players and projects within the Polkadot ecosystem.
• Understanding of existing storage networks and farming workflows, both inside and outside the Polkadot ecosystem.
• Background in software engineering, smart contract development, or theoretical underpinnings of blockchains and cryptocurrencies.
• Familiarity with open source development tools and frameworks such as GitHub and Substrate.

What We Offer

The ability to work from anywhere in the world

A competitive salary with generous equity and token grants

Medical, dental, and vision insurance (US-based only)

A unique opportunity to shape the future of the internet

Team off-sites in various locations around the globe

Staff Data Scientist, Cash App Compliance

• Employees can work remotely
• Full-time

Company Description

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible. This is our mission, and it’s why working at Cash App means so much more than a job.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

Check out our locations, benefits, and more at cash.app/careers!

Job Description

The Data Scientist will join the Cash App Compliance Business Analytics team – chartered to partner with our business stakeholders to enable the sustainable growth of Cash App. You will become an expert in and an advocate for the compliance perspective on existing and new product risks, and you will be able to communicate their impact on compliance operations and costs. As Cash App grows, we need to stay ahead of compliance risk and unwanted activity on the platform – you will be critical to this effort by owning the analysis, investigation, and metrics. You will partner with product and compliance teams to identify and measure new and existing areas of unwanted behavior in order to inform controls and compliance monitoring.

You Will:

• Perform deep e analysis into different customer segments and/or products to identify pockets of compliance risk
• Perform statistical analysis and testing to measure the effectiveness & impact of existing and future controls
• Own executive-level reporting and metrics to measure risk and bad activity on the platform over time
• Build data models to enable reporting on bad activity
• Uncover relevant insights on topics affecting compliance, including: new risks, compliance operating effectiveness, risk tolerance, product launches and usage, important performance and risk indicators
• Harness raw data to help partners understand the impact of new regulation, policies, or environmental changes to our compliance program and the Cash App platform
• Collaborate with partners from engineering to customer experience to inform strategic builds of essential compliance program elements
• Communicate insights to cross-functional partners and influence teams to take action based on your recommendations

Qualifications

You Have:

• 8+ years of related experience with a Bachelor’s degree; or 6+ years and a Master’s degree; or a PhD with 3+ years experience
• Expert level abilities in SQL and data analysis/visualization tools (i.e. Tableau, Looker)
• Proficiency in scripting and data analysis programming languages, such as Python or R
• Deep experience using data to solve complex, ambiguous problems
• Vision to define problems and manage projects in a fast-paced, evolving organization
• Track record of bringing data to life for any audience through written and verbal communication and data visualization.

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $167,300 – USD $204,500

Zone B: USD $155,600 – USD $190,200 Zone C: USD $147,200 – USD $180,000 Zone D: USD $138,900 – USD $169,700

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits
• Additional Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources

These benefits are further detailed in Block’s policies. This role is also eligible to participate in Block’s equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

US and Canada EEOC Statement

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an inidualized basis.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

I’m interested

Sr. Analyst I, Data

Information Technology Chicago, Illinois United States

Description

Position at Oak Street Health

Company: Oak Street Health

Title: Sr. Analyst I, Data (Sr. Data Analyst)

Location: Remote

Role Description:

The Data Analyst will be responsible for creating ad hoc analyses and reports that interpret and analyze data trends for all teams at Oak Street Health. This role will handle all data requests and provide data reports to assist in programmatic decisions. The data analyst will also assist in determining future analyses and metrics and the development of meaningful performance indicators. The scope of this role will focus on medical economics and finance related data requests and analysis along with special projects.

Core Responsibilities:

• Identify, analyze, and interpret trends or patterns in complex data sets
• Prepares and disseminates analysis reports, and presentations to various audiences both internal and external
• Collaborates with internal program staff around all evaluation and analysis activities
• Handles all data requests and special analyses for internal and external partners
• Assists in developing actionable metrics to quantify the impact of programming
• Establishes relationships with internal and external partners to obtain and validate quality data
• Assists in creating uniform business rules that will be used in all ad-hoc analyses
• Other duties, as assigned

What are we looking for?

We are looking for a motivated data analyst with:

• Undergraduate degree, preferably in Computer Science, Business or Analytics
• 4 or more years of relevant work experience
• Proficient in writing SQL queries and stored procedures on large data sets with complex data models
• Advanced Microsoft Excel skills (PowerPivot, functions, VBA)
• Data management experience; knowledgeable in database rules, writing queries, and relational database creation and management (create, query, relate)
• An analytical mind and inclination for problem-solving
• Ability to manage deadlines and deliverables and communicate them to business owners
• Ability to communicate clearly to stakeholders
• Business process understanding
• US work authorization
• Someone who embodies being âOakyâ

What does being âOakyâ look like?

• Radiating positive energy
• Assuming good intentions
• Creating an unmatched patient experience
• Driving clinical excellence
• Taking ownership and delivering results
• Being relentlessly determined

Why Oak Street Health?

Oak Street Health is on a mission to âRebuild healthcare as it should be”, providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patientâs communities, and focused on the quality of care over volume of services. Weâre an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody âOakyâ values and passion for our mission.

Oak Street Health Benefits:

• Mission-focused career impacting change and measurably improving health outcomes for medicare patients
• Paid vacation, sick time, and investment/retirement 401K match options
• Health insurance, vision, and dental benefits
• Opportunities for leadership development and continuing education stipends
• New centers and flexible work environments
• Opportunities for high levels of responsibility and rapid advancement

Oak Street Health is an equal opportunity employer. We embrace ersity and encourage all interested readers to apply.

Learn more at www.oakstreethealth.com/ersity-equity-and-inclusion-at-oak-street-health

Application Support Specialist, Information Technology (Remote – Worldwide w/ overlap of U.S. Time Zones)

Program Development & Innovation Washington, District of Columbia (Remote)

Job Title: Application Support Specialist, Information Technology

Location: Remote – Worldwide (overlap of U.S.A. Time Zones)

Verra is a global leader helping to tackle the world’s most intractable environmental and social challenges. As a mission-driven non-profit organization, Verra is committed to helping reduce greenhouse gas emissions, improve livelihoods and protect natural resources across the private and public sectors. We support climate action and sustainable development with standards, tools, and programs that credibly, transparently, and robustly assess environmental and social impacts and enable funding for sustaining and scaling up projects that verifiably deliver these benefits. We work in any arena where we see a need for clear standards, a role for market-based mechanisms, and an opportunity to generate significant environmental and social value.

Verra manages a portfolio of standards, including the:

• Verified Carbon Standard (VCS) — the world’s leading carbon crediting program, with more than 2000 registered projects in 80 countries, and accounting for two-thirds of all voluntary carbon market transaction volume.
• Sustainable Development Verified Impact Standard (SD VISta) — a flexible framework for assessing and reporting on the sustainable development benefits of project-based activities.
• Climate, Community & Bioersity (CCB) Standards — to identify projects that simultaneously address climate change, support local communities and smallholders, and conserve bioersity.
• Plastic Waste Reduction Program — to enable robust impact assessment of new or scaled-up waste recovery and recycling projects around the globe.

Verra has expanded the technological solutions offering through a range of technology transformation initiatives such as digitalized project development platform, digitalized methodologies, and multiple digital tools for use by both Verra Staff and external stakeholders. If you are a highly motivated and technically skilled inidual who is looking for a challenging and rewarding career in IT, we encourage you to apply for this position. As an Application Support Assistant, you will provide technical support to the stakeholders on various applications that are launched on the Verra Project Hub.

Specific functions you will be responsible for…

• Supporting stakeholders to troubleshoot problems in Verra’s Project Hub by consulting user guides, technical manuals, and other relevant documents and implementing appropriate resolutions.
• Developing and maintaining documentation for all applications hosted on the Verra Project Hub in collaboration with our communications department.
• Diagnosing, resolving, and reproducing technical problems encountered by users and systematically documenting the problems.
• Bringing documented issues and problems to technical teams for resolutions.
• Conducting virtual training for stakeholders on using our applications.
• Supporting the preparation of our software release plans and preparing a troubleshooting knowledgebase.
• Staying up to date on the latest software and hardware technologies.

You bring with you…

• Associate or bachelor’s degree in computer science or a related field; preference will be given to candidates with relevant industry-recognized certifications.
• Two years of experience in information technology (IT) operations, programming, systems/software development or another IT related support area.
• Strong problem-solving and troubleshooting skills.
• Excellent communication and presentation skills, both written and verbal.
• Ability to work independently and as part of a team.
• Ability to explain complex ideas to those with limited IT and systems knowledge.
• Extraordinary customer service and relationship management experience.
• Exceptional ability to provide front-end support to Verra’s stakeholders.
• Advanced proficiency in determining the causes of application errors and repairing them.
• Proficiency in various applications, such as Microsoft Office Suite.

In this role, you will grow and expand your expertise by…

• Gaining exposure to various applications (both generic and specialized) used internally and by a wider group of stakeholders globally.
• Working with erse stakeholder pool to understand the challenges and opportunities with our software applications.
• Working with a dynamic, committed, and focused team of professionals.

You will know you are successful, if…

• You achieve utmost stakeholder satisfaction on resolving issues pertaining to the newly launched software.
• You are seen as a reliable and capable member of the team by your peers and manager.
• Verra stakeholders consistently express positive feedback regarding your ability to collaborate to find workable solutions to challenges they face, especially in the registry features.

You will join a team…

• From erse locations and backgrounds, including carbon market experts, project developers, consultants, climate negotiators, researchers, auditors, and more.
• Committed to driving finance at scale to projects and programs that advance climate action and sustainable development through high-quality standards and programs.
• That embodies the values Verra has established for itself, and which include Teamwork, Results, Integrity, Balance, and Exploration.

Compensation at Verra

To help us attract and retain top talent, Verra pays employees competitively in the market. In return, we expect each employee to, at a minimum:

• Meet expectations in terms of work effort and performance;
• Take the initiative to build the skills and knowledge needed to do their job effectively; and
• Embody Verra’s values.

We will recognize employees who go beyond expected performance with salary increases and/or promotions, but the bar for earning those rewards is high.

Salary is one component of Verra’s total compensation package which also includes:

• Top-tier health, vision and dental care, and life insurance;
• Verra contributions to each employee’s retirement plan;
• Verra contributions as required by national labor laws in countries where staff are located;
• Paid Time Off (PTO), comprising 22-30 days plus ten floating holidays, sabbatical after five years of service, and other leave allowances; and
• Funds to support professional development

Title: Microsoft Cloud Security Engineer- Remote (Anywhere in the U.S.)

Location: Remote

GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation’s top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk.

GuidePoint is looking for a well-rounded Microsoft Cloud Security Engineer to join our Cloud Security Practice. Cloud Security Engineer’s work with GuidePoint’s clients to assess the security posture of their Azure and Microsoft 365 environments, develop roadmaps and design architecture for Azure and Microsoft security service adoption, and implement solutions to help customers meet their growing Microsoft Cloud needs. GuidePoint’s Microsoft Cloud Security Engineers have well-rounded experience in Azure IaaS and PaaS services and Microsoft Cloud services such as Microsoft 365, Teams, SharePoint, Defender for Endpoint, Microsoft Sentinel, Microsoft Information Protection, Microsoft Endpoint Manager, Azure Data Lake, Defender for Cloud Apps, Azure DevOps, AKS, and more.

Roles and Responsibilities:

• Use knowledge of M365 and EM+S products, methods, and solutions to design, engineer, and make technical recommendations on Microsoft 365 Modern Workplace, Compliance, and Security for GuidePoint clients
• Work with client stakeholders by communicating compliance management for adopted M365 products and implement best practices for M365 Security
• Actively make contributions to technical design sessions and prepare technical design documentation for architectural reviews
• Utilize outside the box thinking to define new and improved solutions or optimize current processes and tools
• Managing and supporting Microsoft Entra ID, identity life-cycle management, process automation and improvement
• Demonstrate understanding of Zero Trust principles and how they apply to the M365 platform
• Align business requirements with M365 applications, services, and features
• Conduct security assessments of Azure, Microsoft 365, and Microsoft services by leveraging cloud security standards established by CSA CCM, CIS, NIST, and GuidePoint’s own cloud controls framework.
• Draft cloud security deliverables based on assessment findings.
• Work with subject-matter experts from other GuidePoint Information Assurance practices to understand internal process and functional requirements (e.g., GRC, AppSec, DFIR, Penetration Testing).
• Accurately and consistently document findings and recommendations that is easily digested by clients including procedural documentation and technical briefings.
• Demonstrate strong interpersonal and verbal communication skills.
• Proven ability to meet or exceed project objective and user expectations.
• Possess strong client-facing and communication skills (written and verbal).
• Experience reading, writing, and interpreting technical documentation and procedure manuals.
• Solid understanding of cloud computing concepts, architectures, virtualization, containers, infrastructure security, data security, encryption, management plane, business continuity, identity entitlement and access management.

Requirements:

• 6 or more years of IT experience or related field with at least 4 years of experience administering and supporting Office/M365 platform technologies including but not limited to Exchange, OneDrive, Windows 10, Outlook, SharePoint Online, Teams, etc.
• Experience with Lifecycle Management
• Minimum 2 years of experience with M365 security suite capabilities such as: Defender for Cloud, Conditional Access, Microsoft XDR, Compliance Center, Insider Threat Management, DLP, MCAS, EOP, MFA, PIP, PIM, etc.
• Demonstrate a thorough understanding of Microsoft Cloud services including identity, security, data, application, infrastructure, networking, and workplace collaboration services
• Preferred experience with Azure Resource Manager, PowerShell, KQL, or Terraform
• Candidate should have at least one Microsoft certification such as Microsoft 365 Security Administrator or Azure Security Engineer Associate or be certified within 3 months of hire

We use Greenhouse Software as our applicant tracking system and Free Busy for HR screen request scheduling. At times, your email may block our communication with you. Please be sure to check your SPAM folder so that you don’t miss updates on your application.

Why GuidePoint?

GuidePoint Security is a rapidly growing, profitable, privately-held value added reseller that focuses exclusively on Information Security. Since its inception in 2011, GuidePoint has grown to over 800 employees, established strategic partnerships with leading security vendors, and serves as a trusted advisor to more than 3,500 customers.

Firmly-defined core values drive all aspects of the business, which have been paramount to the company’s success and establishment of an enjoyable workplace atmosphere. At GuidePoint, your colleagues are knowledgeable, skilled, and experienced and will seek to collaborate and provide mentorship and guidance at every opportunity.

This is a unique and rare opportunity to grow your career along with one of the fastest growing companies in the nation.

Some added perks .

• Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions)
• 100% employer-paid medical premiums (employee only $0 deductible and HSA plans) along with 75% employer-paid family contributions
• 100% employer-paid dental premiums (employee only) along with 75% employer-paid family contributions
• 12 corporate holidays and a Flexible Time Off (FTO) program
• Healthy mobile phone and home internet allowance
• Eligibility for retirement plan after 2 months at open enrollment
• Pet Benefit Option

Title: Product Manager

Veeva Labs

Location: Washington – Seattle

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We’re not just any public company we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

We are looking for a product manager for Veeva Labs. Veeva Labs builds innovative applications for Veeva s own use and for Veeva s customers. When Veeva has a strategic need for an application better or different than what we see on the market, we work with Veeva s executive leadership to build it. It s a special opportunity to build products to the highest standards, with the rewards of building applications that are loved by their users. We also frequently pioneer new technologies and architectures, later used across Veeva. This role has a preference for candidates based in the Pacific or Mountain Time Zones.

What You’ll Do

• Design innovative product features across domains and business processes
• Author high-quality design specifications within an agile methodology
• Prioritize feature development based on strategic initiatives, customer requirements, and internal technical needs
• Interact with customers, services, market owners, and sales to understand business needs
• Interact with engineering and QA teams to drive high-quality product feature implementation

Requirements

• 5+ years in a business analyst or product management role
• Ability to work independently in a dynamic environment with little direct supervision
• Strong analytic skills: able to develop and test hypotheses from user behavior and other data
• Strong communication skills: written, verbal, and formal presentation
• Technical skills to translate business requirements into terms that developers can understand

#LI-Remote

#BI-Remote

Veeva s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].

Senior Data Analyst

Remote

Full time

job requisition id

R230000001752

WW is looking for candidates to help change people’s lives. We are a global wellness technology company inspiring millions of people to adopt healthy habits for real life. We do this through engaging digital experiences, face-to-face workshops and sustainable programs that encourage people to move more, shift their mindset and eat healthier while enjoying the foods they love. By drawing on over five decades of experience and expertise in behavioral science, we build communities in order to deliver wellness for all.

Role Overview

As WW modernizes, the Data Analytics team is in a crucial position to impact the future of our products and business. We are looking for an experienced analyst or scientist focused on impact to join our team of 15+ who drive a data-first culture across WW. This role will specifically be working with our newest team… Sequence.

Our team primarily supports the product management function (including growth) as thought partners on strategy through:

• Ad-hoc analysis in support of Product strategy initiatives
• Understanding member behavior and engagement
• Analysis of customer journeys and the subscription lifecycle
• Definition of and reporting on performance KPIs
• Building of the occasional dashboard in Looker
• Design and analysis of experiments
• Research driven by you – If you have an idea, look into it!

This is not a ticket-clearing operation; we are at the forefront of WW strategy, collaborating with business and product leaders to drive member success and business health. This is an IC role, with the additional responsibility of ensuring quality of work (via code review and pair programming) and promoting best practices (e.g. workflow development and toolset adoption) across the team. You will also have the opportunity to collaborate with our Data Engineering team (who maintain our data warehouse and ETLs) and our Data Science team (who focus on ML models running in production). We expect that all of our data analysts contribute code to the collective. We all write code and we all review code.

Qualifications

We understand that not all candidates will meet all qualifications – please consider applying if you are interested in this work and are aligned to the role.

• Strong business sense and a desire to impact the direction of WW more generally and Sequence more specifically
• Experience at a startup! Sequence is still a small startup inside a bigger company. You will be part of that team
• Experience collaborating with product managers and executives
• Experience working in subscription based software products, digital services and/or apps
• Expert SQL – This includes a) complex querying and b) an understanding of how to develop data infrastructure to more efficiently perform reproducible analyses of high-quality
• R or Scientific Python
• Experience with A/B testing design and analysis
• Experience creating and evangelizing KPIs
• Visualization Software (Looker, Tableau, etc.)
• Github (or similar) familiar

Our titles cover more than one career level. The starting range for this role is $150,000 to $180,000 a year. Actual base pay may vary depending on, but not limited to: skills, education and years of experience. This role is also eligible for a comprehensive benefits package and annual bonus program.

#LI-Remote

At WW, it is our priority to cultivate a erse and inclusive workplace. We are committed as iniduals, as an organization, and as fellow humans, to advocate for and support our employees, our members, and our communities. We are proud to be an equal opportunity employer and we do not discriminate on the basis of sex, race, color, creed, national origin, marital status, age, religion, sexual orientation, gender identity, gender expression, veteran status, or disability.

At WW, it is our priority to cultivate a erse and inclusive workplace. We are committed as iniduals, as an organization, and as fellow humans, to advocate for and support our employees, our members, and our communities. We are proud to be an equal opportunity employer and we do not discriminate on the basis of sex, race, color, creed, national origin, marital status, age, religion, sexual orientation, gender identity, gender expression, veteran status, or disability.