Reown is looking to hire a Customer Support Specialist to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

Title: Technical Support Analyst

Full-time

Job Description:

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

Technical Support Analyst

Location: Allen Texas, Hybrid Role for Technical Support model with at least 2 days each week in office presence.

Department Overview

This position is part of the Customer Support organization. This team deals directly with our partners and customers and helps them with resolving their technical issues related to Motorola Solutions Inc (MSI) products. It is a rapidly growing team with tons of career opportunities. The team values transparency, open communication, collaboration and customer first mentality.

Job Description

Job Description

Location: Allen, TX (Hybrid - minimum 2 days per week in-office)

Reporting to the Technical Support Team Lead, the Technical Support Analyst ensures critical customer issues are resolved or escalated with precision and efficiency. Success in this role requires a "customer-first" mentality, a systematic approach to troubleshooting, and a genuine curiosity for erse technologies. If you thrive in a fast-paced environment and enjoy solving complex puzzles, this is the role for you.

What You Will Do

• Expert Troubleshooting: Provide exceptional support via phone, chat, and email by researching and resolving complex issues related to Video Management Systems, cameras, servers, and IP networking.

• Ownership & Empathy: Take full responsibility for the customer journey, managing urgency and expectations while maintaining "grace under pressure" during critical technical escalations.

• Documentation & Precision: Concisely document hardware, software, and network configurations within the case management system to ensure internal alignment and historical accuracy.

• Strategic Prioritization: Balance competing tasks-including live inbound requests and existing case management-to meet business needs and service level agreements.

• Agile Learning: Maintain a deep understanding of evolving MSI Video products and networking protocols (TCP/IP, UDP, Multicasting) to keep pace with rapid innovation.

• Collaborative Problem Solving: Work independently and alongside team members to develop creative solutions, utilizing KCS methodology and cross-functional collaboration.

Qualifications

• Experience: 2+ years in IT with a relevant degree/diploma, or 4-5 years of equivalent professional experience.

• Technical Savvy: Proficiency in installing and configuring various operating systems and networking hardware; certifications like CompTIA A+, CCNA, or MCSA are highly valued.

• Communication: Strong interpersonal skills with the ability to translate complex technical concepts for users of all skill levels.

Operational Details

• Standard shifts are 8.5 hours between 6 AM and 6 PM, Monday-Friday.

• Flexibility for occasional weekend on-call rotations and shift adjustments based on business needs is required.

This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers

Target Base Salary Range: $50,000 - $55,000

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the inidual candidate.

Basic Requirements

• 2+ years of relevant experience in an IT environment with a Bachelor's Degree in a related field of study -OR- 4-5 years of relevant experience in a n IT environment

• Must be able to obtain background clearance as required by government customer.

• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Travel Requirements - Under 10%

Relocation Provided - None

Position Type - Experienced

Referral Payment Plan - Yes

Our U.S. Benefits include:

• Incentive Bonus Plans

• Medical, Dental, Vision benefits

• 401K with Company Match

• 10 Paid Holidays

• Generous Paid Time Off Packages

• Employee Stock Purchase Plan

• Paid Parental & Family Leave

• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Title: Senior Technical Support Engineer: Payments Orchestrator

Location: This is a remote position, and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Lenexa, KS; Springfield, MO; Monett, MO; Louisville, KY; Charlotte, NC.

Workplace Type Hybrid

Job Description:

At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you.

We are looking for a talented and motivated Client Services Engineer with strong problem-solving and customer service skills. The inidual we seek will be an essential contributor to our company's success. You will work closely with our clients, engineers, testers, and product teams in a fun and open atmosphere helping FinTechs realize their payment strategy by deploying Jack Henry's products and services.

You will have direct responsibility for ensuring Jack Henry's clients deploy our solutions in accordance with industry best practices and you will actively participate in pre-sales, integration, and support activities. You will work with engineering, but also with senior leadership, product, and act as a trusted advisor to Jack Henry clients for their payments needs.

This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Lenexa, KS; Springfield, MO; or Monett, MO; Louisville, KY; Charlotte, NC.

The salary range for this position is $79,000-$110,000 and will be determined based on location and experience level.

All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.

What you'll be responsible for:

• Provide first line support to Jack Henry clients.

• Serve as a solutions resource to pre-sales efforts (both new clients and new product opportunities for existing clients).

• Apply best practices to client implementations.

• Assist clients in identifying opportunities within Jack Henry's platform to best support their needs.

• Lead client troubleshooting efforts internally by:

• Diagnosing issues independently with internal and 3rd party tooling, and/or with assistance of additional stakeholders where necessary (engineering, product teams).

• Interface with 3rd party partners to include banks, core banking processors and vendors.

• Work to remedy issues by providing customers with proper answers/guidance.

• Assist engineering and product teams on any potential product issue requiring a bug fix, documentation update, or new feature request.

• Be a key contributor to Jack Henry's integration documentation.

• Regularly communicate status and progress on specific deliverables to senior leadership.

• Provide measurable input into new products, processes, standards, or plans in support of the business.

• Contribute to the development of client-facing tools and testing utilities to help ensure a smooth integration process for our clients.

What you'll need to have:

• Minimum 6 years of experience in a software development and/or support role.
• At least 5 years' experience with Java and other OO languages.
• At least 4 years' experience with MySQL.
• At least 5 years' experience with SaaS applications hosted in a cloud environment, preferably AWS.
• Knowledge of prevalent US payment methods (specifically ACH, Wire, card payments, and RTP/FedNow) is desirable.
• A Bachelor's and/or Master's degree or equivalent combination of training and experience.
• Experience working with fintech companies and/or financial services companies.
• Experience with the following solutions is advantageous:
• Jira/Atlassian, Datadog, ZenDesk, SendGrid, Readme.

What would be nice for you to have:

• Experience with a high-volume, high-throughput application.
• Superb analytical and problem-solving skills.
• Experience with financial reconciliation analysis and a strong understanding of virtual ledgering.
• Experience engaging with clients.
• Excellent technical writing and presentation skills.
• Strong leadership, interpersonal, relationship-building, and negotiation skills with a track record of developing internal and external relationships.
• Ability to juggle multiple tasks and responsibilities at the same time, prioritizing accordingly as the needs of the business evolve.
• Self-driven and motivated to build a product, a team, and a company.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven iniduals who align with our mission and can bring unique perspectives to our team.

Why Jack Henry?

At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.

We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time.

Location: Norfolk United States

Job Description:

Anticipated End Date:

2026-04-07

Position Title:

Community Pharmacy Total Care Outbound Customer Care Representative II

Job Description:

Community Pharmacy Total Care Outbound Customer Care Representative II

Location: This role enables associates to work virtually full-time, except for required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.

Hours: Monday through Friday, 9 AM to 5:30 PM Eastern time

The Community Pharmacy Total Care Outbound Customer Care Representative II is responsible for responding to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Proficient in all basic customer service areas performs some but not all types of moderately complex function.

How you will make an impact:

• Analyzes problems and provides information/solutions.
• Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database.
• Thoroughly documents inquiry outcomes for accurate tracking and analysis.
• Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.
• Researches and analyzes data to address operational challenges and customer service issues.
• Provides external and internal customers with requested information.
• Proficient in all basic customer service functions.
• Receives and places follow-up telephone calls / e-mails to answer customer questions.
• Outbound calls are conducted in the ZipDrug business area.
• Inquiries may also be on a walk-in basis.
• May require deviation from standard practices and procedures with the assistance of a computerized system.
• Seeks, understands and responds to the needs and expectations of internal and external customers.
• Associates in this role are expected to have the ability to multi-task, including handling calls, texts, facsimiles, and electronic queues, while simultaneously taking notes and speaking to customers.
• Additional expectations to include but not limited to: Proficient in maintaining focus during extended periods of sitting and handling multiple tasks in a fast-paced, high-pressure environment; strong verbal and written communication skills, both with virtual and in-person interactions; attentive to details, critical thinker, and a problem-solver; demonstrates empathy and persistence to resolve caller issues completely; comfort and proficiency with digital tools and platforms to enhance productivity and minimize manual efforts.
• Associates in this role will have a structured work schedule with occasional overtime or flexibility based on business needs, including the ability to work from the office as necessary.
• Performs other duties as assigned.

Minimum Qualifications:

• Requires a HS diploma or equivalent and a minimum of 1 year of the company's experience in an automated customer service environment; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences:

• 2 years in outbound calling (scheduling, marketing, sales, collections, banking, real estate, finance, skip tracer, telemarketer, medical) strongly preferred
• For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interper sonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
• A passion for serving others with the ability to be empathetic and the desire to go above and beyond preferred
• A customer advocate willing to listen and find creative solutions to address and resolve customers questions, issues, or concerns preferred
• A composed inidual able to multi-task, navigating multiple computer applications and working efficiently while communicating and serving the customer preferred
• Strong work ethic and sense of responsibility to your teammates and our members, demonstrated by the simplest things like being on time and available to meet member's needs, to being accountable for commitments made to customers or others and ensuring follow-ups are completed is preferred
• Flexible and quick learner, willing to adapt to changing customer and business needs preferred
• Bachelor's degree preferred

Job Level:

Non-Management Non-Exempt

Workshift:

Job Family:

CUS > Care Reps

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

Title: Technical Implementation Engineer

, Prepared by Axon

Location: Chicago United States

Job Description:

Join Axon and be a Force for Good.

At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out erse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

About Prepared by Axon

As of October 1, 2025, Prepared has officially joined forces with Axon-a major milestone for both our teams and the public safety community. United by a shared mission to Protect Life, Axon and Prepared are ushering in a new era of AI-powered emergency communications. Together, we're closing the gap between the first call for help and resolution in the field-empowering responders with the clarity they need when every second counts. 911 is the backbone of public safety in America. But for too long, the professionals answering our calls have been let down by outdated technology. Prepared exists to change that. Since launching in 2021, we've used cutting-edge AI to help streamline millions of emergency calls across 49 states-supporting over 90 million people and transforming what's possible in crisis response. At Prepared, you're not just joining a team-you're helping shape the future of emergency services and building a safer, more connected world.

Your Impact

Prepared is seeking a Sr. Technical Implementation Engineer to join our Customer Success organization. You'll be a key technical partner to our public safety customers during onboarding, acting as the face of Prepared for their first deployments. This role plays a critical part in delivering a seamless, high-quality implementation experience and directly impacts the successful adoption of Prepared's technology in 911 centers nationwide. As we grow into new product lines and more complex deployments, your technical skill, autonomy, and proactive mindset will help define how we scale our implementation approach.

What You'll Do

• Lead on-site and remote implementation of Prepared's solutions for public safety agencies, including hardware setup and system integrations.
• Serve as the primary technical point of contact during customer onboarding and early adoption, working closely with project managers and client stakeholders.
• Configure, ship, and support Prepared's proprietary hardware and assist customers in integrating with their existing systems.
• Provide Tier 2 technical support and troubleshoot escalated issues from the customer support team.
• Collaborate cross-functionally with Engineering, Product, Support, and Customer Success teams to provide real-time feedback and improve implementation processes.
• Contribute to process and documentation improvements that enable future team scaling and first-call resolution by Support.

What You Bring

• You have 5+ years of direct experience working with public safety systems (e.g., 911 call handling, CAD, radio consoles, and logging recorders).
• You've previously worked in technical field services, implementation, or installation roles with a strong customer-facing component.
• You're comfortable traveling up to 50% of the time for on-site deployments.
• You work autonomously and own projects end-to-end, proactively identifying and resolving issues.
• You thrive in cross-functional environments and enjoy partnering with Engineering and Product to refine new workflows.
• You take initiative, communicate clearly, and leave things better than you found them.

Public Safety Technology & Systems Expertise

Candidates who are well-positioned for success in this role typically bring hands-on experience working with the core technology systems that power emergency communications centers.

This may include experience with:

• 911 call handling systems (CHE) such as VESTA, Viper, or Solacom
• Computer-Aided Dispatch (CAD) platforms used to manage emergency response workflows
• Radio console systems supporting multi-agency communications
• Logging recorders used for call review, compliance, and operational analysis
• Network and traffic analysis tools, such as Wireshark, used to troubleshoot system performance and integrations

Successful candidates often have direct experience supporting, configuring, troubleshooting, or operating these systems within PSAPs, ECCs, or other mission-critical public safety environments.

Work Location

This role is fully remote within the United States.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Pay Transparency

Prepared by Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between $111,600.00 in the lowest geographic market and $148,800.00 in the highest geographic market.

The actual base pay is dependent upon many factors, such as level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors.

Our benefits offer an array of options to help support you physically, financially, and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.

Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers.

Base Pay Range

$111,600 - $148,800 USD

Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building erse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at [email protected] or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values ersity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to [email protected].

Title: Coordinator, Inidualized Care, Pharmacy Services

Location: United States

Job Description:

Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our erse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.

Together, we can get life-changing therapies to patients who need them-faster.

Responsibilities

• Responsible for handling inbound calls, with ability to determine needs and provide one call resolution.
• Manage workload of inbound faxes (if applicable)
• Investigate and resolve patient/physician inquiries and concerns in a timely manner
• Enter detailed information into company proprietary software while conversing via telephone
• Place outbound phone calls for patient follow ups, confirmations or to obtain missing information
• Interact with the patient referral sources to process new applicants
• Follow up with other internal team members regarding next steps
• Communicate with external constituents including physician offices and pharmacies
• Ability to identify, document and submit Adverse Events during customer contact or via received documentation

Qualifications

• Minimum high school diploma or GED, preferred
• Certified Pharmacy Technician, preferred
• 1+ years' experience in fast paced call center environment, preferred
• Basic computer knowledge, Microsoft systems, telephony
• Strong communication/customer service skills
• Ability to be an independent worker and self-directed
• Ability to sit for long periods of time in a cubicle setting
• Demonstrate superior customer support talents
• Ability to prioritize multiple, concurrent assignments and work with a sense of urgency
• Ability to work any schedule between 7am-5pm M-F

What is expected of you and others at this level

• Applies acquired job skills and company policies and procedures to complete standard tasks
• Works on routine assignments that require basic problem resolution
• Refers to policies and past practices for guidance
• Receives general direction on standard work; receives detailed instruction on new assignments
• Consults with supervisor or senior peers on complex and unusual problems

TRAINING AND WORK SCHEDULES: Your new hire training will take place 8:00am-5:00pm CST, mandatory on camera attendance is required.

This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 5:00pm CST.

REMOTE DETAILS: You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:

Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.

• Download speed of 15Mbps (megabyte per second)
• Upload speed of 5Mbps (megabyte per second)
• Ping Rate Maximum of 30ms (milliseconds)
• Hardwired to the router
• Surge protector with Network Line Protection for CAH issued equipment

Anticipated hourly range: $18.10 per hour - $25.80 per hour

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 5/29/2026 *if interested in opportunity, please submit application as soon as possible.

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values ersity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

Title: Customer Service Representative

Requisition number: 2351609

Job category: Customer Services

Primary location: Dallas, TX

Additional locations: Phoenix, Arizona | Hartford, Connecticut | Tampa, Florida | Minneapolis, Minnesota

Overtime status: Non-exempt

Travel: No

Job Description:

This position is National Remote. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by ersity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

At Optum Workers' Compensation & Auto No-Fault, we are a people-first organization. People are at the center of everything we do-from the clients and partners we support to the injured iniduals we serve. We are committed to delivering exceptional customer service in every interaction, guided by our purpose to create a better industry-one insight, one connection, and one person at a time. Our mission is to make workers' compensation and auto no-fault simpler, more effective, and better for everyone.

As a Customer Service Rep, you will primarily take inbound calls from Pharmacies, Insurance Carriers, and Injured Workers to assist in processing medications related to workers' comp claims. Your role involves delivering outstanding customer service daily, working compassionately and efficiently to meet required phone metrics, team service level expectations, and serve customers effectively. As part of our Contact Center team, the quality of support you deliver will directly translate into better care for our client's injured workers. This role is equally challenging and rewarding and provides an opportunity to bring your compassion for others while building your career.

Training classes start soon.

This position is full time, Tuesday - Saturday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 11:00 am - 8:00 pm EST. It may be necessary, given the business need, to work occasional overtime.

We offer 4 weeks of paid training. The hours during training will be discussed on your first day of employment. Training will be conducted virtually from your home.

Primary Responsibilities:

• Handle inbound and outbound calls and emails with pharmacies, injured workers, case managers, and payers regarding workers' compensation claims and prescription fulfillment.
• Resolve customer inquiries efficiently using multiple systems, with a strong focus on first-call resolution and timely follow-up.
• Communicate clearly and professionally to build positive relationships with clients, patients, and pharmacy partners.
• Document interactions accurately and manage multiple priorities, including supporting additional business needs as assigned.
• Meet performance expectations for efficiency, quality, customer satisfaction, attendance, and policy adherence.
• Maintain strict compliance with patient privacy and confidentiality requirements, including HIPAA.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED OR equivalent work experience
• Must be 18 years of age OR older
• 1+ years of experience in a related environment (i.e. office, administrative, clerical, customer service, etc.) using phones and computers as primary job tools.
• Experience using computer and Windows PC applications, including keyboard and navigation skills, in addition to quickly and easily learning new and complex systems.
• Ability to work a set 8 hour shift Tuesday - Saturday during our business hours of 11:00 am to 8:00 pm EST. Some holiday shifts are required

Preferred Qualifications:

• Health care experience
• Capable of troubleshooting computer issues in a virtual work environment before working with IT support.

Telecommuting Requirements:

• Ability to keep all company sensitive documents secure (if applicable)
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

Soft Skills:

• Demonstrated ability to listen skillfully, collect relevant information, build rapport and respond to customers in a compassionate manner
• Skilled in problem solving to quickly assess current state and formulate recommendations
• Ability to quickly and easily shift focus as new priorities arise in a fast-paced, continuously changing environment.
• All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.15 - $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Title: Care Coordinator - Social Worker (LSW) - 100% Remote (EST) - Spanish Speaking Preferred

Requisition number: 2351104

Job category: Medical & Clinical Operations

Primary location: Columbia, MD

Overtime status: Exempt

Travel: No

Job Description:

Optum Home & Community Care, part of the Optum family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an inidual's physical, mental and social needs - helping patients access and navigate care anytime and anywhere. As a team member of our Optum HouseCalls team, together in an interdisciplinary care environment, we help patients navigate the health care system and connect them to key support services. This preventive care can help patients stay well at home. We're connecting care to create a seamless health journey for patients across settings. Join us to start Caring. Connecting. Growing together.

The HouseCalls Clinical Support Team (HCCST) supports Advanced Practice Clinicians in the HouseCalls and Complex Care Management businesses by providing telephonic consultation to plan members and their healthcare providers in a call center environment. This team includes nurse care managers, and social workers.

This role is 100% Remote but does require a work schedule of 9am-530pm EST, Monday-Friday No On-Call or Holidays

• Spanish Speaking highly preferred*

The Clinical Care Coordinator- Social Worker will report directly to the Manager/and or Director of Clinical Operations. The Social Worker performs telephonic consults to identify and assess available services to meet the social service need of the member. The Social Worker assures that members and families are knowledgeable of potential community resources and how to access them. The Social Worker serves as a resource to clinical services staff in dealing with complex psychosocial issues and accessing community resources.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Performing telephonic social work consultations with members promoting high quality community resources
• Performing telephonic consults with member's PCP and/or physicians when needed
• Ensure member has community resources needed
• Documenting clinical consultations and resources given, into internal database
• Maintaining the clinical integrity of programs offered
• Serving as a clinical resource and consultant for other clinicians
• Participating in and contributing to staff meetings and other staff development opportunities and interdepartmental work groups
• Working with Manager to identify system improvements that could be made to drive operational advancements and efficiencies
• Provide cross-coverage support across the team support and assist with special projects, as needed
• Other duties as assigned by Manager or Director

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Master's Degree in Social Work (LSW)
• Professional License in good standing for respective discipline
• 2+ years professional experience in a social work position with adults in the Medicaid/Medicare population
• Experience with arranging community resources
• Knowledge of healthcare delivery system
• Excellent written and verbal communication skills
• Computer/typing proficiency to enter/retrieve data in electronic clinical records
• Proficient with Microsoft Word, Excel, Outlook
• Ability to work independently, as well as a member of a team
• Solid interpersonal skills
• Knowledge of medical terminology
• Required to have a dedicated work area established that is separate from other living area and provides information privacy
• Must live in a location that can receive UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

Preferred Qualifications:

• Bilingual Spanish (highly preferred)
• Telephonic member engagement experience
• Knowledge of CMS regulations, Medicare and Medicaid
• All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 to $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Title: Collections Representative

Requisition number: 2344900

Job category: Billing

Primary location: Chelmsford, MA

Overtime status: Non-exempt

Travel: Yes, 10 % of the Time

Job Description:

This position follows a hybrid schedule with 2 in-office days per week. Our office is located at MA138 - Chelmsford - 228 Billerica Rd.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

This position is full-time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 4:30pm. It may be necessary, given the business need, to work occasional overtime.

We offer 12 weeks of paid training. The hours of the training will be aligned with your schedule. Training will be conducted onsite.

Primary Responsibilities:

• Answers phone calls in a high volume call center environment, fielding calls from patients, insurance carriers, attorneys, and third-party agents, practice staff and clinicians. Maintains composure and professional communications with difficult patients and insurers during financial collection discussions
• Works toward monthly goals of customer service standards and patient financial collections
• Investigates and resolves billing problems using various data and reference material on hand including computer reports, explanation of benefit material, phone inquires and web-site pages
• Researches the non-payment of outstanding balances in a timely and accurate manner. This includes patients, insurance companies, or other third party liability, with focus on self-pay. Resolve, update and resubmit to insurer as appropriate. This includes working, processing and completing monthly assignments for all accounts
• Initiates actions in attempt to collect outstanding patient balances such as contacting patients directly, negotiating payment arrangements and settlements, writing and sending letters and/or final notices and referring patients to third party agency for further collection actions
• Initiates contact to patients for any missing or erroneous demographic and insurance information, update and process as necessary
• Collects and processes patient payments, entering credit card payments into online tool and may perform posting payments into billing system for certain accounts
• May review and process patient refunds in response to patient overpayments and patient accounts that have overpayments and bad debt
• Handles and processes bankruptcy notifications and claims
• Provides billing statements for various requests including third party agencies including medical expense verifications and health care reimbursement accounts
• Responds to patient billing inquiries sent via public web-site or e-mail
• Perform investigation using available sources of information to locate updated address/contact information on returned patient billing statements
• Performs other duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED OR equivalent work experience
• Must be 18 years of age OR older
• 2+ years of experience working with third party billing practices
• Knowledge of medical terminology
• Ability to work full-time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 4:30pm. It may be necessary, given the business need, to work occasional overtime.

Preferred Qualifications:

• Experience with physician's billing
• Knowledge of ICD-10, CPT-4 and HCPCS coding

Telecommuting Requirements:

• Reside within commutable distance to the office at MA138 - Chelmsford - 228 Billerica Rd
• Ability to keep all company sensitive documents secure (if applicable)
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

Soft Skills:

• Proven outstanding customer service and excellent communication skills are necessary to interact with third party agents and patients both verbally and in writing
• Proven ability to work in a fast-paced environment and flexibility in adapting to changes in policies, regulations and procedures
• Proven ability to use all electronic tools and applications relevant to the performance of the duties of the position, including but not limited to phone, keyboard, computer and computer applications
• Proven to perform all job functions in compliance with applicable federal, state, local and company policies and procedures.
• All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.98 - $32.12 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED

Community Pharmacy Total Care Outbound Customer Care Representative II

Location:

• GA-ATLANTA, 740 W PEACHTREE ST NW
• IN-INDIANAPOLIS, 220 VIRGINIA AVE
• FL-TAMPA, 5411 SKY CENTER DR
• FL-MIAMI, 11430 NW 20TH ST, STE 300
• NC-DURHAM, 1960 IVY CREEK BLVD,
• VA-RICHMOND, 2015 STAPLES MILL RD,
• VA-NORFOLK, 5800 NORTHAMPTON BLVD

time type Full time

Job Description:

Community Pharmacy Total Care Outbound Customer Care Representative II

Location: This role enables associates to work virtually full-time, except for required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.

Hours: Monday through Friday, 9 AM to 5:30 PM Eastern time

The Community Pharmacy Total Care Outbound Customer Care Representative II is responsible for responding to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Proficient in all basic customer service areas performs some but not all types of moderately complex function.

How you will make an impact:

• Analyzes problems and provides information/solutions.
• Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database.
• Thoroughly documents inquiry outcomes for accurate tracking and analysis.
• Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.
• Researches and analyzes data to address operational challenges and customer service issues.
• Provides external and internal customers with requested information.
• Proficient in all basic customer service functions.
• Receives and places follow-up telephone calls / e-mails to answer customer questions.
• Outbound calls are conducted in the ZipDrug business area.
• Inquiries may also be on a walk-in basis.
• May require deviation from standard practices and procedures with the assistance of a computerized system.
• Seeks, understands and responds to the needs and expectations of internal and external customers.
• Associates in this role are expected to have the ability to multi-task, including handling calls, texts, facsimiles, and electronic queues, while simultaneously taking notes and speaking to customers.
• Additional expectations to include but not limited to: Proficient in maintaining focus during extended periods of sitting and handling multiple tasks in a fast-paced, high-pressure environment; strong verbal and written communication skills, both with virtual and in-person interactions; attentive to details, critical thinker, and a problem-solver; demonstrates empathy and persistence to resolve caller issues completely; comfort and proficiency with digital tools and platforms to enhance productivity and minimize manual efforts.
• Associates in this role will have a structured work schedule with occasional overtime or flexibility based on business needs, including the ability to work from the office as necessary.
• Performs other duties as assigned.

Minimum Qualifications:

• Requires a HS diploma or equivalent and a minimum of 1 year of the company's experience in an automated customer service environment; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences:

• 2 years in outbound calling (scheduling, marketing, sales, collections, banking, real estate, finance, skip tracer, telemarketer, medical) strongly preferred
• For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interper sonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
• A passion for serving others with the ability to be empathetic and the desire to go above and beyond preferred
• A customer advocate willing to listen and find creative solutions to address and resolve customers questions, issues, or concerns preferred
• A composed inidual able to multi-task, navigating multiple computer applications and working efficiently while communicating and serving the customer preferred
• Strong work ethic and sense of responsibility to your teammates and our members, demonstrated by the simplest things like being on time and available to meet member's needs, to being accountable for commitments made to customers or others and ensuring follow-ups are completed is preferred
• Flexible and quick learner, willing to adapt to changing customer and business needs preferred
• Bachelor's degree preferred

Job Level:

Non-Management Non-Exempt

Workshift:

Job Family:

CUS > Care Reps

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

Xapo Bank is looking to hire a Head of Customer Success to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

Title: Account Executive, Commercial - Mid Market

Location: Remote - United States

Job Description:

For over 20 years, Smartsheet has helped people and teams achieve-well, anything. From seamless work management to smart, scalable solutions, we've always worked with flow. We're building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we're creating space- space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that's magic at work, and it's what we show up for everyday.

Smartsheet is seeking change agents to join our Commercial Sales Team as an Account Executive. You will be responsible for increasing software sales and driving expansion across a territory of accounts. You will be motivated, passionate, and opportunistic. You will be a proactive and curious member of the commercial sales team, identifying growth opportunities for clients before they identify a need or gap for themselves.

This remote role is part of the Commercial Sales team based in the US and reports a Manager, Commercial Sales.

You Will:

• Build and manage a sales pipeline to meet or exceed software and services sales quotas within your book of business
• Execute a solution-based sales process encompassing multiple groups within our commercial mature accounts equivalent to (200-4,999 employee size)
• Develop new business opportunities within existing customers by analyzing and proactively targeting high-value needs across multiple departments and lines of business
• Leverage existing relationships to expand Smartsheet's footprint and drive revenue or growth during renewals
• Expand Smartsheet brand awareness at the c-suite, operational and team level
• Facilitate and manage partnerships with Sales Engineers, Solutions Consultants and Customer Success teams to support full sales cycle and close business
• Create and maintain Joint Engagement Plans for strategic solution deals
• Maintain accurate and up-to-date records in Salesforce leveraging MEDDICC qualification guidelines to accurately forecast
• Utilize existing sales enablement tools to successfully implement a territory plan. Identifying top accounts through in-depth account research using internal tools as well as external customer-related resources Smartsheet footprint can add value to the client's business

You Have:

• 5+ years full sales cycle management with a history of proven performance in the SaaS space
• 3+ years of experience managing customer relationships and maintaining relationships in a B2B environment
• A thorough understanding of a SaaS evaluation process and have the ability to execute on each stage in the sales cycle
• 3+ years of experience working with multiple functional departments and roles to manage customer life cycle from initial engagement through implementation to renewal
• The ability to research accounts to uncover opportunities for up-sell within existing plans, and multi-thread opportunities across the organization
• Experience using CRM and power BI software (Salesforce and Tableau) to track daily activities, key metrics and gain territory insights
• Passion for working with new technologies and technical concepts
• Bachelor's degree or the equivalent combination of other post-secondary education

Current US Perks & Benefits:

• Medical/vision and dental coverage options for full-time employees
• 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
• Monthly stipend to support your work and productivity
• 15 days PTO, plus Sick Time Off
• Up to 24 weeks of Parental Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to Udemy online courses
• Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
• Teleworking options from any registered location in the U.S. (role specific)
• US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
• US employees receive 12 paid holidays per year

Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.

US Base Salary Pay Range

$75,000 - $95,000 USD

Get to Know Us:

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You'll have the freedom to explore, push boundaries, and grow beyond your role. We welcome erse perspectives and nontraditional paths-because we know that impact comes from iniduals who care deeply and challenge thoughtfully. When you're doing work that stretches you, excites you, and connects you to something bigger, that's magic at work. Let's build what's next, together.

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. #LI-Remote

Pharmacy Customer Associate

- BioPlus Specialty Pharmacy

Job Description:

Pharmacy Customer Associate - BioPlus Specialty Pharmacy

Location: 3200 Lake Emma Rd., STE 1000 Lake Mary, FL 32746.

Training: 5 weeks On-Site before Hybrid schedule begins.

Hybrid: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.

BioPlus Specialty Pharmacy is a proud member of the Elevance Health family of companies. BioPlus offers consumers and providers an unparalleled level of service that's easy and focused on whole health. Through our distinct clinical expertise, digital capabilities, and broad access to specialty medications across a wide range of conditions, we deliver an elevated experience, affordability, and personalized support throughout the consumer's treatment journey.

Shift: We are hiring multiple shifts between the hours of 8:00am-10:00pm. Shift will include weekends.

The Pharmacy Customer Associate - BioPlus Specialty Pharmacy is responsible for responding to basic customer questions via telephone and written correspondence regarding pharmacy retail and mail order prescriptions.

How you will make an impact:

• Develops and maintains positive customer relations and coordinates with functions within the company to ensure customer requests are handled and resolved appropriately and in a timely manner.
• Interacts with internal and external customers (could include subscribers, providers, group or benefit administrators, physician offices, third party representatives, and other Blue Cross Plans) to provide claims, customer service, and/or membership support.
• Completes necessary research to provide proactive, thorough solutions.
• Displays ownership of service requests ensuring high quality resolution and follow-thru.
• Supports and guides the customer with their personal options and decisions and helps the customer become knowledgeable and confident about using technology, tools and resources available to them.

Minimum Requirements:

• Requires a HS diploma or equivalent and previous experience in an automated customer service environment; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences:

• Specialty Pharmacy experience.
• Call center experience.

For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.

Job Level:

Non-Management Non-Exempt

Workshift:

Job Family:

CUS > Care Reps

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

Title: Wellness & Recovery Specialist

(Certified Peer)

Location: Grand Prairie United States

Job Description:

Anticipated End Date:

2026-04-06

Position Title:

Wellness & Recovery Specialist (Certified Peer)

Job Description:

Wellness and Recovery Specialist

LOCATION: This is a virtual eligible role. You must be within a reasonable proximity to one of our offices.

HOURS: General business hours, Monday through Friday.

Virtual: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Wellness and Recovery Specialist is responsible for care coordination and/or care management activities focused on the Wellness and Recovery of our members.

How you will make an impact:

• Identifies opportunities for engagement of members and their families in forming a supportive, recovery network.

• Develops and implements provision of onsite psychiatric discharge planning education at Recovery and Resiliency sites.

• Collaborates with Stabilization Teams as a member advocate in discharge planning education, resolution of barriers, and service transitions.

• Acts as a resource for staff on decision making and problem solving.

• Initiates and maintains contact with assigned iniduals and providers to determine members' response to services.

Required Qualifications

• Requires AA/AS and minimum of 2 years of experience in health services or behavioral health field or in a peer support services role; or any combination of education and experience, which would provide an equivalent background.

• Peer Specialist or Peer Recovery Certification required.

Preferred Qualifications

• Knowledge of care-coordination and case management concepts strongly preferred.

• Minimum of year experience working as a Peer Support Specialist, after receiving certification, or related equivalent experience.

• Knowledge of the Recovery process.

• AA/AS, BA/BS or MBA preferred.

• Experience working with computers toggling back and forth through multiple screens.

• Experience with researching resources.

• Telephonic customer service.

Job Level:

Non-Management Non-Exempt

Workshift:

1st Shift (United States of America)

Job Family:

MED > Licensed/Certified - Other

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

Title: Technical Implementation Engineer,

Prepared by Axon

Location: Charlotte United States

Job Description:

Join Axon and be a Force for Good.

At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out erse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

About Prepared by Axon

As of October 1, 2025, Prepared has officially joined forces with Axon-a major milestone for both our teams and the public safety community. United by a shared mission to Protect Life, Axon and Prepared are ushering in a new era of AI-powered emergency communications. Together, we're closing the gap between the first call for help and resolution in the field-empowering responders with the clarity they need when every second counts. 911 is the backbone of public safety in America. But for too long, the professionals answering our calls have been let down by outdated technology. Prepared exists to change that. Since launching in 2021, we've used cutting-edge AI to help streamline millions of emergency calls across 49 states-supporting over 90 million people and transforming what's possible in crisis response. At Prepared, you're not just joining a team-you're helping shape the future of emergency services and building a safer, more connected world.

Your Impact

Prepared is seeking a Sr. Technical Implementation Engineer to join our Customer Success organization. You'll be a key technical partner to our public safety customers during onboarding, acting as the face of Prepared for their first deployments. This role plays a critical part in delivering a seamless, high-quality implementation experience and directly impacts the successful adoption of Prepared's technology in 911 centers nationwide. As we grow into new product lines and more complex deployments, your technical skill, autonomy, and proactive mindset will help define how we scale our implementation approach.

What You'll Do

• Lead on-site and remote implementation of Prepared's solutions for public safety agencies, including hardware setup and system integrations.
• Serve as the primary technical point of contact during customer onboarding and early adoption, working closely with project managers and client stakeholders.
• Configure, ship, and support Prepared's proprietary hardware and assist customers in integrating with their existing systems.
• Provide Tier 2 technical support and troubleshoot escalated issues from the customer support team.
• Collaborate cross-functionally with Engineering, Product, Support, and Customer Success teams to provide real-time feedback and improve implementation processes.
• Contribute to process and documentation improvements that enable future team scaling and first-call resolution by Support.

What You Bring

• You have 5+ years of direct experience working with public safety systems (e.g., 911 call handling, CAD, radio consoles, and logging recorders).
• You've previously worked in technical field services, implementation, or installation roles with a strong customer-facing component.
• You're comfortable traveling up to 50% of the time for on-site deployments.
• You work autonomously and own projects end-to-end, proactively identifying and resolving issues.
• You thrive in cross-functional environments and enjoy partnering with Engineering and Product to refine new workflows.
• You take initiative, communicate clearly, and leave things better than you found them.

Public Safety Technology & Systems Expertise

Candidates who are well-positioned for success in this role typically bring hands-on experience working with the core technology systems that power emergency communications centers.

This may include experience with:

• 911 call handling systems (CHE) such as VESTA, Viper, or Solacom
• Computer-Aided Dispatch (CAD) platforms used to manage emergency response workflows
• Radio console systems supporting multi-agency communications
• Logging recorders used for call review, compliance, and operational analysis
• Network and traffic analysis tools, such as Wireshark, used to troubleshoot system performance and integrations

Successful candidates often have direct experience supporting, configuring, troubleshooting, or operating these systems within PSAPs, ECCs, or other mission-critical public safety environments.

Work Location

This role is fully remote within the United States.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Pay Transparency

Prepared by Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between $111,600.00 in the lowest geographic market and $148,800.00 in the highest geographic market.

The actual base pay is dependent upon many factors, such as level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors.

Our benefits offer an array of options to help support you physically, financially, and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.

Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building erse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at [email protected] or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values ersity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to [email protected].

Title: Sales Representative, Inbound

Remote

Location: Philadelphia, Pennsylvania, United States • Pittsburgh, Pennsylvania, United States • Cleveland, Ohio, United States • Columbus, Ohio, United States • Cincinnati, Ohio, United States • East Syracuse, New York, United States • Albany, New York, United States • Buffalo, New York, United States • Newark, New Jersey, United States • North Syracuse, New York, United States

Job Description:

Description

Apply Today - Training Classes Begin in May 2026!

Are you ready to launch a rewarding career in insurance sales? We're seeking motivated, people-focused iniduals to join our Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth‑oriented role.

Key Date:

• Unlicensed Class: May 18, 2026
• Licensed Class: May 4, 2026

Start your journey with us and build a career where your talent and passion for helping others truly make an impact.

As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support you need to succeed from day one.

Plus, you'll enjoy:

• Generous earning potential
• Paid licensing and training opportunities
• Comprehensive benefits
• Flexible work arrangements
• Strong work-life balance
• And more!

Why Liberty Mutual?

Pay Details:

• Starting base salary is $45K with opportunity for growth.
• Average earnings range from $55K-$75K through a combination of base salary and generous commission.
• Top Performing Agents in their second year and onward, can earn up to $85k+.

Our Sales Representative, Inbound Remote position is available to candidates based in the states of Pennsylvania, New York, New Jersey, and Ohio. Applicants must reside within these specified locations to be considered for this role.

Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.

Job Details

As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders.

You'd be a great fit if you are:

A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.

A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their inidual needs.

A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders.

A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.

Position Details:

From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!

• Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
• Comprehensive medical benefits from Day 1.
• No cold calls, all incoming warm leads.
• Opportunities for rewards and recognition.
• Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift.
• All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet services.

Qualifications

• 2-3 years sales experience preferred. 2 years of sales/service-related work experience required.
• Strong, engaging interpersonal and persuasion skills needed to close sales.
• Ability to communicate well to both prospects and customers.
• Excellent analytical, decision-making and organizational skills.
• Strong typing capabilities and PC proficiency.
• Property and Casualty License required after hire.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every inidual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco

Title: Call Center Representative

(CCC)

Location: Monett United States

Job Description:

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you.

The iPay Solutions Contact Center Product Support Representatives are responsible for providing unparalleled customer service with inbound phone and chat support to bill pay website/mobile application subscribers for all of our financial institutions. You will support customer education, site navigation, problem resolution, basic technical support, and ticketing requests. The calls or chats will primarily be from inidual subscribers but could also be from financial institution representatives as well. This is a first call/chat resolution position that requires an inidual to define the subscriber's issue while using available resources to efficiently troubleshoot and resolve. The pay range for this position is $34,320-$37,500 per year.

This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in: Allen, TX; Louisville, KY; Springfield, MO; or Monett, MO.

All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.

What you'll be responsible for:

• Providing timely product support by assessing, researching and/or resolving the issue in a single resolution.
• Maintaining a strong level of professionalism working to establish a positive rapport with every customer via call, chat, or case and using required security protocol to verify customer information.
• Documenting product issues and enhancements escalating information to leadership and complex customer inquiries or system issues for resolution to the appropriate recipient.
• Assisting customer with new account set up and performing maintenance for existing accounts.
• Actively participating in various group meetings including but not limited to team meetings, one-on-one discussions, and quality review sessions.
• Maintaining expected call center metrics.
• May perform other job duties as assigned.

What you'll need to have:

• Minimum 1 year of customer service experience. (customer facing OR phone customer support)
• Must have the ability to communicate clearly and understandably.
• Must be able to work an assigned shift. Please note there is no flexibility or changes to this shift after it is accepted. Shift would be between the hours of 9am-10pm ET, Monday - Friday. An 8-hour shift will be confirmed if a job offer is extended.
• Must be able to work a training schedule for first 6 weeks from 8:00am - 5:00pm ET, Monday - Friday.
• Candidates will need to acquire (at their own cost) the following speeds to maintain a work from home status (Hybrid or full time remote).
• 20 mbps download speed
• 10 mbps upload speed*

What would be nice for you to have:

• Call Center experience.
• Ability to be calm, courteous, and communicate clearly when assisting customers.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this positing, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, 'Do the right thing, do whatever it takes, and have fun.' We recognize the value of our associates and believe much of our company's strength and success depends on their well-being.

We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time.

#INDCC

Title: Technical Implementation Engineer

, Prepared by Axon

Location: Denver United States

Job Description:

Join Axon and be a Force for Good.

At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out erse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

About Prepared by Axon

As of October 1, 2025, Prepared has officially joined forces with Axon-a major milestone for both our teams and the public safety community. United by a shared mission to Protect Life, Axon and Prepared are ushering in a new era of AI-powered emergency communications. Together, we're closing the gap between the first call for help and resolution in the field-empowering responders with the clarity they need when every second counts. 911 is the backbone of public safety in America. But for too long, the professionals answering our calls have been let down by outdated technology. Prepared exists to change that. Since launching in 2021, we've used cutting-edge AI to help streamline millions of emergency calls across 49 states-supporting over 90 million people and transforming what's possible in crisis response. At Prepared, you're not just joining a team-you're helping shape the future of emergency services and building a safer, more connected world.

Your Impact

Prepared is seeking a Sr. Technical Implementation Engineer to join our Customer Success organization. You'll be a key technical partner to our public safety customers during onboarding, acting as the face of Prepared for their first deployments. This role plays a critical part in delivering a seamless, high-quality implementation experience and directly impacts the successful adoption of Prepared's technology in 911 centers nationwide. As we grow into new product lines and more complex deployments, your technical skill, autonomy, and proactive mindset will help define how we scale our implementation approach.

What You'll Do

• Lead on-site and remote implementation of Prepared's solutions for public safety agencies, including hardware setup and system integrations.
• Serve as the primary technical point of contact during customer onboarding and early adoption, working closely with project managers and client stakeholders.
• Configure, ship, and support Prepared's proprietary hardware and assist customers in integrating with their existing systems.
• Provide Tier 2 technical support and troubleshoot escalated issues from the customer support team.
• Collaborate cross-functionally with Engineering, Product, Support, and Customer Success teams to provide real-time feedback and improve implementation processes.
• Contribute to process and documentation improvements that enable future team scaling and first-call resolution by Support.

What You Bring

• You have 5+ years of direct experience working with public safety systems (e.g., 911 call handling, CAD, radio consoles, and logging recorders).
• You've previously worked in technical field services, implementation, or installation roles with a strong customer-facing component.
• You're comfortable traveling up to 50% of the time for on-site deployments.
• You work autonomously and own projects end-to-end, proactively identifying and resolving issues.
• You thrive in cross-functional environments and enjoy partnering with Engineering and Product to refine new workflows.
• You take initiative, communicate clearly, and leave things better than you found them.

Public Safety Technology & Systems Expertise

Candidates who are well-positioned for success in this role typically bring hands-on experience working with the core technology systems that power emergency communications centers.

This may include experience with:

• 911 call handling systems (CHE) such as VESTA, Viper, or Solacom
• Computer-Aided Dispatch (CAD) platforms used to manage emergency response workflows
• Radio console systems supporting multi-agency communications
• Logging recorders used for call review, compliance, and operational analysis
• Network and traffic analysis tools, such as Wireshark, used to troubleshoot system performance and integrations

Successful candidates often have direct experience supporting, configuring, troubleshooting, or operating these systems within PSAPs, ECCs, or other mission-critical public safety environments.

Work Location

This role is fully remote within the United States.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Pay Transparency

Prepared by Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between $111,600.00 in the lowest geographic market and $148,800.00 in the highest geographic market.

The actual base pay is dependent upon many factors, such as level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors.

Our benefits offer an array of options to help support you physically, financially, and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.

Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers.

Base Pay Range

$111,600 - $148,800 USD

Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building erse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at [email protected] or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values ersity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to [email protected].

Title: Technology Client Success Manager

Remote

locations

• Chicago, IL
• Dallas, TX
• New York, NY

time type Full time

Job Description:

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Description Summary

The primary purpose of the role is to lead the deployment of successful analytics and insights solutions for prospective clients including managing effective communication between multiple teams including engineering, product development, account and client team, managing, mitigating and reporting the project risks and assuring client satisfaction with the delivery.

The Client Success Manager is responsible for providing technical project planning, management and execution for clients to ensure alignment with overall business strategy. Managing all phases of service delivery for project including analysis and design, configuration and build, testing and training, and deployment.

Job Description

The primary purpose of the role is to lead the deployment of successful analytics and insights solutions for prospective clients including managing effective communication between multiple teams including engineering, product development, account and client team, managing, mitigating and reporting the project risks and assuring client satisfaction with the delivery.

The Client Success Manager is responsible for providing technical project planning, management and execution for clients to ensure alignment with overall business strategy. Managing all phases of service delivery for project including analysis and design, configuration and build, testing and training, and deployment.

What this job involves

As a Client Delivery and Success Manager at, you will be directly responsible for

• • Managing the deployment of a solution cooperating with analysts, implementation specialists, engineers, and testers

  • Managing and reporting delivery risks and issues

  • Managing user acceptance testing and release plans

  • Managing communications with stakeholders, business transition team, and business and IT management

  • Maintaining thorough understanding of product features and functionality

  • Overseeing application configuration and support while liaising with architecture, infrastructure, and engineering

  • Ensuring positive account and client sentiment

Knowledge, Skills and Abilities

• • IT Project management w/concentration on software delivery management

  • Demonstrated expertise in CRE applications

  • Business analysis and requirements gathering

  • Cross functional team coordination

  • Relationship management and communications

  • Proven ability to navigate in a large matrix organization

  • Excellent attention to detail

  • Self-motivated, able to set priorities and work autonomously

  • Customer service focus

  • Knowledge of real estate industry preferred

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

130,000.00 – 165,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

Remote –Chicago, IL, Dallas, TX, New York, NY

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to iniduals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.

Title: Customer Service Agent

(Remote)

Location: Atlanta, Georgia; Austin, Texas; Las Vegas, Nevada; Miami, Florida; Salt Lake City, Utah; Scottsdale, Arizona

Job Description:

About the Opportunity:

Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we're on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store.

We are looking for a Customer Service Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you!

How you will make an impact:

• Respond to inbound calls from existing customers

• Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc.

• Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy

• Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you!

Who you are:

• You can multitask and manage multiple competing priorities

• You are passionate about helping others

• Has 2+ years of experience working in a call center environment

Compensation and perks:

• Hourly wage: $19.00 - 21.00

• We will pay for your P&C license (expected within 60 days after starting)

• Medical, dental, vision insurance, 401K match

• Ability to work remotely (we provide work equipment)

• Ongoing training and mentorship from our leadership team

• An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them

This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek.

While we appreciate your interest and application, only applicants under consideration will be contacted.

Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry.ai is committed to providing reasonable accommodations for iniduals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at [email protected]

The successful candidate's starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants.

We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits.

About Jerry.ai:

Jerry.ai is America's first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets.

Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.

We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers - and we're just getting started.

Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.

Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that's disrupting a massive market.

Title: Inpatient Authorization Review Specialist

Location: Nashville United States

Job Description:

Introduction

This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).

Do you want to join an organization that invests in you as an Inpatient Authorization Review Specialist? At Parallon, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of three years.

Benefits

Parallon offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

• Free counseling services and resources for emotional, physical and financial wellbeing

• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

• Employee Stock Purchase Plan with 10% off HCA Healthcare stock

• Family support through fertility and family building benefits with Progyny and adoption assistance.

• Referral services for child, elder and pet care, home and auto repair, event planning and more

• Consumer discounts through Abenity and Consumer Discounts

• Retirement readiness, rollover assistance services and preferred banking partnerships

• Education assistance (tuition, student loan, certification support, dependent scholarships)

• Colleague recognition program

• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for a dedicated Inpatient Authorization Review Specialist like you to be a part of our team.

Job Summary and Qualifications

The Inpatient Authorization Review Specialist will review post discharge, prebill accounts that do not have an authorization on file, ALOS versus days authorized variances, and/or other account discrepancies identified that will result in the account being denied by the payor that do not require a clinical review. Communicate with third party payors to resolve discrepancies prior to billing. Accurately and concisely documents all communications and action taken on the account in accordance with policies and procedures. The IPAT Analyst will escalate medical review request and/or denial activities to the IPAT Clinical Analyst.

What you will do in this role:

• Work prebill accounts imported into the PDU Tool efficiently and effectively daily to resolve accounts with "no auth numbers and ALOS vs. authorized days variances.
• Work assigned accounts in eRequest to resolve outstanding issues.
• Report insurance denial trends identified during daily operational assignments.
• Identify problem accounts and escalate as appropriate.
• Document actions taken on the account clearly and concisely.
• Contacting the facilities, physicians' offices and/or insurance companies to resolve denials/appeals.
• Adhere to time and attendance policies.
• Adhere to all policies and procedures, including phone and internet usage, break utilization, etc.
• Participate in ongoing education and training as needed.
• Establish and maintain relationships with all customers.
• Seeks assistance from immediate supervisor when in situations which are unclear or ambiguous.
• Adheres to established policy and procedure and escalates issues through the established Chain of Command.
• Demonstrates commitment to teamwork and cooperation.

Qualifications that you will need:

• One year of related experience required.
• Experience in the following areas: appeals, denials, managed care, verifications/notification, precertification experienced preferred.

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our IPAT Analyst opening. Qualified candidates will be contacted for interviews.Submit your resume today to join our community of caring!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Title: RN Call Assist - Remote (PST Hours)

Requisition number: 2351776

Job category: Nursing

Primary location: Everett, WA

Overtime status: Non-exempt

Travel: No

Job Description:

Optum WA, is seeking a RN Call Assist to join our team in Everett, WA. Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.

At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.

Position in this function is under general supervision the Staff RN/Consulting Nurse is responsible for providing telephone triage assessment to Primary Care patients by using state of the art telecommunications, information technology and approved protocols; to clients ensuring the efficient use of medical and nursing, facilities and equipment and to provide excellent customer service.

Schedule:

Week 1: Sun 8am-8pm, Mon 10am-9:30pm, Tues 10am-9:30pm, Wed Off, Thurs Off, Fri Off, Sat Off = 32 hours

Week 2: Sun Off, Mon 10am-9:30pm, Tues 10am-9:30pm, Wed Off, Thurs Off, Fri Off, Sat 8am-8pm = 32 hours

If you have the ability to work PST hours, you'll enjoy the flexibility to work remotely* from anywhere within the U.S. as you take on some tough challenges.

Position Highlights & Primary Responsibilities:

• Utilizes clinical expertise and approved protocols to provide health advice to consumers with clinical questions and makes referrals for health services as appropriate via telephone
• Be able to document calls in applicable system in a timely manner and exhibits a willingness to master new work routines and methods
• Documents all inquiries according to department standards for legal/statistical purposes
• Excellent written and verbal communication skills
• Be able to problem solve issues independently as well as work with teams collaboratively situations require assessment, decision-making within the framework of established protocols, excellent listening and communication skills, knowledge of computers, critical thinking skills and the nursing process
• Speaks with a pleasant, professional phone voice and provides superior customer service to internal and external customers
• Ensures performance standards are met and accepts constructive feedback

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Unrestricted WA State or Compact RN license
• 3+ years of experience in a clinical setting (Med/Surg, critical care, ER, etc.), disease management, home health, discharge planning, utilization review, patient education and telephonic nursing
• Ability to work PST work schedule to include: Week 1: Sun 8am-8pm, Mon 10am-9:30pm, Tues 10am-9:30pm, Wed Off, Thurs Off, Fri Off, Sat Off = 32 hours, Week 2: Sun Off, Mon 10am-9:30pm, Tues 10am-9:30pm, Wed Off, Thurs Off, Fri Off, Sat 8am-8pm = 32 hours

Preferred Qualifications:

• Bachelor of Science in Nursing
• American Academy of Ambulatory Care Nursing (AAACN)
• 1+ years of Call Center Nursing experience
• Case Management experience

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.94 to $51.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Telephonic Clinical Nurse Coordinator

Job Description:

Locations:

• CO-DENVER, 700 BROADWAY
• FL-LAKE MARY, 3200 LAKE EMMA RD, STE 1000
• IN-INDIANAPOLIS, 220 VIRGINIA AVE
• MO-ST. LOUIS, 100 S 4TH ST
• FL-TAMPA, 5411 SKY CENTER DR

Hybrid : This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Schedule: Monday - Friday, 8 hour shift. May be required to work weekends and/or holidays based on business need.

BioPlus Specialty Pharmacy is now part of CarelonRx (formerly IngenioRx), and a proud member of the Elevance Health family of companies. Together, CarelonRx and BioPlus offer consumers and providers an unparalleled level of service that's easy and focused on whole health. Through our distinct clinical expertise, digital capabilities, and broad access to specialty medications across a wide range of conditions, we deliver an elevated experience, affordability, and personalized support throughout the consumer's treatment journey.

Build the Possibilities. Make an Extraordinary Impact.

The Telephonic Clinical Nurse Coordinator is responsible for collaborating with healthcare providers and/or pharmacists, as part of the health care team, to drive personalized health management and improve health outcomes for optimal consumers.

Primary duties may include, but are not limited to:

• Performs care management activities within the scope of licensure for members with complex and chronic care needs, particularly with the oncology and REMS programs.
• Ensures medically appropriate, high quality, cost-effective care and appropriateness of treatment and level of care.
• Partners with physicians and/or pharmacists to interpret appropriateness of care, intervention planning, and general clinical guidance.
• Collaborates with providers to assess consumer needs for early identification of and proactive planning for adverse events and continuity of care.
• Conducts clinical assessment to develop goals that address inidual needs to develop and implement a care plan.
• Monitors and evaluates effectiveness of the care management plan and modifies as necessary.

Minimum Requirements:

• Requires an ASN or ADN and a minimum of 3 years of clinical experience; or any combination of education and experience, which would provide an equivalent background.
• Current, valid, active unrestricted RN license in applicable state(s) required.
• Multi-state licensure is required if this inidual is providing services in multiple states.

Preferred Skills, Capabilities and Experiences:

• Oncology experience.
• Call center experience.
• Experience with Enterprise Rx.
• Experience with Microsoft Office suite.
• Experience with Genesys.
• Contract experience with Pfizer and BMS REMS.

For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $34.66 to $51.99 per hour.

Locations: Denver, CO

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

• The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Job Level:

Non-Management Non-Exempt

Workshift:

Job Family:

MED > Licensed Nurse

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

Title: Sales Representative, Inbound

Remote

Location: Plano, Texas, United States • Dallas, Texas, United States • Houston, Texas, United States • San Antonio, Texas, United States • Frisco, Texas, United States • McKinney, Texas, United States • Austin, Texas, United States • Amarillo, Texas, United States • El Paso, Texas, United States

Job Description:

Description

Apply Today - Training Classes Begin in May 2026!

Are you ready to launch a rewarding career in insurance sales? We're seeking motivated, people-focused iniduals to join our Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth‑oriented role.

Key Date:

• Unlicensed Class: May 18, 2026
• Licensed Class: May 4, 2026

Start your journey with us and build a career where your talent and passion for helping others truly make an impact.

As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support you need to succeed from day one.

Plus, you'll enjoy:

• Generous earning potential
• Paid licensing and training opportunities
• Comprehensive benefits
• Flexible work arrangements
• Strong work-life balance
• And more!

Why Liberty Mutual?

Pay Details:

• Starting base salary is $45K with opportunity for growth.
• Average earnings range from $55K-$75K through a combination of base salary and generous commission.
• Top Performing Agents in their second year and onward, can earn up to $85k+.

Our Sales Representative, Inbound Remote position is available for candidates based in the state of Texas. Applicants must reside within the specified location to be considered for this role.

Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.

Job Details

As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders.

You'd be a great fit if you are:

A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.

A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their inidual needs.

A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders.

A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.

Position Details:

From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!

• Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
• Comprehensive medical benefits from Day 1.
• No cold calls, all incoming warm leads.
• Opportunities for rewards and recognition.
• Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift.
• All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet services.

Qualifications

• 2-3 years sales experience preferred. 2 years of sales/service-related work experience required.
• Strong, engaging interpersonal and persuasion skills needed to close sales.
• Ability to communicate well to both prospects and customers.
• Excellent analytical, decision-making and organizational skills.
• Strong typing capabilities and PC proficiency.
• Property and Casualty Insurance License. Training will be provided if you do not currently hold a license.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every inidual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco

Title: Sales Representative, Inbound Remote

Location: Texas United States

Job Category Sales - Inside/Call Center

Typical Starting Salary $55,000-$75,000

Minimum Salary $55,000.00

Maximum Salary $75,000.00

Schedule Full-Time

Flexible Time Off Annual Accrual - days 15

Job Description:

Training Classes Begin in May 2026!

Are you ready to launch a rewarding career in insurance sales? We're seeking motivated, people-focused iniduals to join our Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth‑oriented role.

Key Date:

• Unlicensed Class: May 18, 2026
• Licensed Class: May 4, 2026

Start your journey with us and build a career where your talent and passion for helping others truly make an impact.

As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support you need to succeed from day one.

Plus, you'll enjoy:

• Generous earning potential
• Paid licensing and training opportunities
• Comprehensive benefits
• Flexible work arrangements
• Strong work-life balance
• And more!

Why Liberty Mutual?

Pay Details:

• Starting base salary is $45K with opportunity for growth.
• Average earnings range from $55K-$75K through a combination of base salary and generous commission.
• Top Performing Agents in their second year and onward, can earn up to $85k+.

Our Sales Representative, Inbound Remote position is available for candidates based in the state of Texas. Applicants must reside within the specified location to be considered for this role.

Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.

Job Details

As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders.

You'd be a great fit if you are:

A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.

A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their inidual needs.

A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders.

A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.

Position Details:

From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!

• Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
• Comprehensive medical benefits from Day 1.
• No cold calls, all incoming warm leads.
• Opportunities for rewards and recognition.
• Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift.
• All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet services.

Qualifications

• 2-3 years sales experience preferred. 2 years of sales/service-related work experience required.
• Strong, engaging interpersonal and persuasion skills needed to close sales.
• Ability to communicate well to both prospects and customers.
• Excellent analytical, decision-making and organizational skills.
• Strong typing capabilities and PC proficiency.
• Property and Casualty Insurance License. Training will be provided if you do not currently hold a license.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every inidual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco

Title:   Routing Coordinator I

Location: New Albany United States

Job Description:

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

Job Description :

We are immediately hiring a Hybrid Routing Coordinator in New Albany, OH for our Supply Chain Solutions ision. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.

• Pay Type: Exempt / Salary paid Twice Per Month

• Hourly Pay: $20.00

• Schedule: Monday through Friday, 5:00 AM to 1:30 PM with flexibility to work additional hours or days if needed to support business needs

When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation's biggest brands. We make sure you are also getting the erse experience, advancement opportunities, all from an industry-leading Fortune 500 company.

Here are a few of the many benefits when working with us:

• Medical, Dental, Vision Benefits start at 30 Days

• 401 (K) Savings Plan with a company match

• Discounted employee stock purchase options

• Quality employee discounts that actually save you money on tools, cars, appliances, travel and more

• All major holidays paid and Paid time off within your first year

• Up to 12 weeks paid maternity leave

SUMMARY

Deliver effective daily optimization and effective utilization of assets and drivers for all network sites.

Support Routing Team's administrative and clerical requirements

Support the operational logistics design team to provide ongoing support of internal and external customers' weekly optimization requirements through effective inbound, cross-dock, and outbound route optimization and planning

ESSENTIAL FUNCTIONS

• Codes delivery manifests and builds trucks in operating system
• Compiles statistical information from manifest data and prepares related report
• Inputs delivery information into computer
• Assists with dispatching as needed
• Assists with developing materials for routing process improvement workshops
• Contacts customers to confirm delivery details and time windows
• Checks postponements and cancellations against delivery manifest
• Confirms zip and address locations in routing system
• Answers telephones
• Types correspondence for department managers
• Maintains the department files
• May be required to perform other job related miscellaneous clerical duties
• Completes other duties as assigned by management

ADDITIONAL RESPONSIBILITIES

Performs other duties as assigned.

EDUCATION

H.S. diploma/GED

EXPERIENCE

experience 1-2 years related experience

SKILLS

. Ability to work specified shift

. Ability to work for the set wage amount

. Ability to follow work procedures and safety rules

. Ability to read, understand, and follow directions/instructions

. Excellent customer service and communication skills

. Able to stand, walk, bend, crouch, stoop, reach, stretch, step, climb and/or sit frequently or through the duration of the shift

. Able to operate various office equipment as needed

. Able to perform math calculations

. Able to learn and operate routing software

. Able to operate spreadsheet software applications

. Able to operate word processing applications

. Able to effectively communicate verbally and in writing with associates and/or customers

. Able to track and monitor KPIs

. Able to write numeric and alphanumeric characters

Travel: None

DOT Regulated: No

Customer Logistics Manager: Chance- Ryder. 116. Leaders in Logistics - YouTube (https://www.youtube.com/watch?v=r0mFloACSzU)

We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day!

Apply Here With Ryder Today

Click here to see all Opportunities at Ryder: https://ryder.com/careers

EEO/AA/Female/Minority/Disabled/Veteran

#INDexempt

#LI-FK

Job Category: Materials Planning & Scheduling

Compensation Information :

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type :

Hourly

Minimum Pay Range:

20

Maximum Pay Range:

20

Benefits Information:

For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified inidual with disability.

Important Note :

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [email protected] or 800-793-3754.

Current Employees :

If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

#wd

Job title: People Services Senior Generalist

• Location: Bogotá

Job Description:

About the job:

Support our business transformation by contributing to a flexible, agile, and world-class operating model with international exposure and a global mindset.

This role will primarily support Benefits and Mobility processes for Business teams at Sanofi. The Benefits People Services Senior Generalist will ensure that all procedures are executed within the applicable legal framework and in full compliance with Sanofi's corporate policies. The role is responsible for guaranteeing the timely completion and delivery of activities within an appropriate environment of control and segregation of duties, thereby minimizing risks associated with the process, assuring the standardization and optimization within the delivered processes.

The ideal candidate will collaborate closely with external vendors, People & Culture and Global People Services to ensure seamless execution, continuous optimization, and high-quality service delivery across the end-to-end process.

We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people's lives. We're also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?

Main Responsabilities:

• Benefits Administration: Implementing, optimizing, and managing the benefits policy in alignment with proper guidelines and legal regulations, ensuring effective socialization across stakeholders. Driving the continuous optimization of processes, including the reconciliation of monthly billing against accounting and payroll.
• Demonstrated knowledge and expertise in managing and executing payroll updates related to Benefits administration, communication, handling of requirements and employee Loan processing. Expertise managing day-to-day relations with external vendors is essential (conciliation, tracking, follow-up sessions, among others). Role with Bogotá HUB scope (Mexico, COPAC, South Cone).
• Compliance with service level agreements with different internal counterparts. Validation, approval, and compliance of contracts with third parties, where applicable.
• Collaborate closely with T0 and T1C2R teams on development initiatives, ensuring timely updates in OneSupport and effective resolution of tickets escalated to T2, all while delivering an exceptional experience for current and former employees.
• Identify opportunities for improvement, standardization, and automation of work methods with a strategic vision for scaling across Hub operations. Document comprehensive processes, workflows, and standards including SOPs, DTPs, and operational guidelines.
• Support leadership people services projects implementation demonstrating exceptional project management skills, stakeholder engagement. Proficiency in technological tools (excel, power automate or similar) and intermediate management of artificial intelligence tools are key.
• Support change management, communication, and readiness activities.
• Collaborate on the Benefits & Mobility transformation agenda in partnership with the People Services (PS) and People & Culture (PEx) leadership teams. Actively participate in departmental projects by simplifying processes, challenging the status quo, managing initiatives effectively, and ensuring alignment with the PPE architecture design.

About you:

• Experience: Minimum 4 years of experience working in impact processes, in people services, ideally with experience in multicultural environments. Demonstrated experience in project implementation support and process standardization is necessary.
• Technical & Soft Skills: Advanced proficiency in Microsoft Excel, Power Automate, project management, and data analysis, complemented by intermediate-level skills in Generative AI. Demonstrated skills in effective communication and presentation skills, customer relations management, sense of urgency and criticality -legal, ethics, or compliance.
• Education: Bachelor's degree in business administration, industrial engineering or similar field.
• Languages: Advanced English level and Portuguese (desirable).

Why choose us?

• Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally.

• You'll be part of leading the first experiences a job seeker has with Sanofi and ensuring it is best-in-class and driving conversions.

• You'll be part of a truly erse cross-cultural team and can have real business impact.

• Flexible working policies, including up to 50% remote work.

• Private medical care, life and health insurance, and gender-neutral paid parental leave

• Colombia is one of Sanofi's key locations for new talents, having a big footprint with the Bogota HUB and its best-in-class operation.

• Mexico and Argentina Play an instrumental part in creating best practice and innovation within our 3 vaccines production plants.

Pursue Progress. Discover Extraordinary.

Progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let's pursue progress. And let's discover extraordinary together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

#LI-LAT

#LI-HYBRID

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let's be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

Title:Technical Service Assistant

Job Description:

Job Description Summary

As a Technical Service Assistant, you will support the coordination of technical service field operations within BD Biosciences across the Nordic region. This role plays an important part in connecting customers, service engineers, Sales, and external partners to help ensure that service activities are planned, aligned, and delivered efficiently.

You will contribute to the day-to-day coordination of field service activities, supporting scheduling, work order management, and customer communication. Through structured planning and accurate system management, you will help maintain visibility of ongoing work and enable smooth collaboration across teams involved in service delivery.

The role also supports alignment between technical service activities and commercial priorities. By working closely with Sales and service teams, you will assist with installations, upgrades, customer agreements, and account-specific needs, helping deliver a consistent and professional customer experience.

Your objective is to support accurate and timely execution of administrative and planning activities, follow up on open work, and contribute to continuous improvement of service coordination and operational efficiency.

Job Description

As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters.

Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters' innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics. Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters' passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide.

Main responsibilities will include:

• Supporting coordination of administrative and planning activities for Technical Service field operations across the assigned territory
• Assisting with planning, scheduling, and dispatch coordination of service work orders
• Supporting alignment of service activities with Sales teams and third-party providers to maintain visibility of customer needs and planned work
• Assisting with service readiness for installations, upgrades, demonstrations, and customer-specific agreements
• Following up on planned activities and open or delayed work orders, escalating issues when appropriate
• Supporting planning efficiency through work order alignment and schedule optimization
• Acting as a support contact for service-related calls and emails, including management of the central inbox
• Maintaining accurate data in BD systems and supporting administrative and logistical activities, including local purchasing

About you:

• A first experience in customer support, service coordination, administrative, or operational support roles
• Bachelor degree or equivalent professional experience
• Strong coordination and follow-up skills with the ability to collaborate across functions and with external partners
• Structured and meticulous approach with a service-focused mentality
• Strong written and verbal communication skills with a customer-focused approach
• Native Swedish or equivalent proficiency and fluent English; additional Nordic languages are advantageous

Click on apply if this sounds like you!

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

Becton, Dickinson and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

To learn more about BD visit: https://bd.com/careers

Required Skills

Optional Skills

.

Primary Work Location

SWE Stockholm - Marieviksgatan

Additional Locations

Work Shift

At BD, we are strongly committed to investing in our associates-their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates' progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed.

The salary or hourly rate offered to a successful candidate is determined by their experience, education, and skills, as well as the labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location.

Salary Range Information

kr315,200.00 - kr480,650.00 SEK Annual

Customer Support Specialist I

United States

Customer Experience – Customer Support /

Full-Time Exempt /

Remote

WHO WE ARE

SQUIRE is the leading business management system designed for the needs of barbers, shop owners, and their communities. We believe the pursuit of artistry and autonomy should not be restricted by the complexities of running a business. With SQUIRE, we provide custom-branded tools, resources, and guidance to help barbers of all stages and experience levels attract and retain more customers, efficiently manage their shop operations, and increase their revenue.

Founded in 2015, SQUIRE is trusted by more than 30,000 barbers across 5,000+ shops in more than a thousand cities worldwide. From streamlined booking and opening new shops to real-time earning dashboards and building lasting customer relationships, SQUIRE supports shop owners in seamlessly bridging the gap between their personal craft and business goals. SQUIRE enables barbers everywhere to unlock their full potential both as artists and as entrepreneurs.

For more information, please visit getsquire.com or download the SQUIRE app from the App or Play Store.

SUMMARY

The Customer Support Specialist I is the first point of contact for our Customers and their clients, providing timely assistance, troubleshooting basic issues, and helping shops and barbers succeed using the SQUIRE platform. This position may work shifts between Monday - Friday,  7:00 am EST – 9:00 pm EST to support SQUIRE’s global customer base.

REPORTS TO

Manager, Customer Support

JOB DUTIES AND RESPONSIBILITIES

• Respond promptly to customer inquiries through chat, email, and phone.
• Troubleshoot and resolve common technical and account-related issues.
• Escalate complex cases to Tier II or other departments as needed.
• Maintain accurate and detailed records of customer interactions and resolutions.
• Develop a strong understanding of SQUIRE’s products and services to provide effective support.
• Deliver excellent service by ensuring a positive and professional customer experience.
• Identify recurring issues and share feedback with the team to improve processes.
• Contribute to maintaining and updating internal knowledge base articles.

The duties and responsibilities outlined above are not a comprehensive list and additional tasks may be assigned from time to time based on business needs.

REQUIREMENTS AND QUALIFICATIONS

• 1+ years of technical support experience.
• Prior experience and understanding of Android, Apple, Mac, PC technology and operating systems.
• An outside-the-box thinker and problem solver, able to diagnose problems even when there isn’t a manual.
• Ability to work 40 hour work-week.
• Excellent oral and written communication skills.
• Understanding of Payment Processing and Payment devices.
• _Flex_ibility to work weekends/evenings.

WHAT WE OFFER

• Base Salary ($52,000)
• New hire stock grant
• 100% employer paid medical, dental, and vision insurance for you and your dependents
• 401K plan with company contribution
• Generous PTO and Parental Leave policies

Interview Accommodations

SQUIRE is committed to working with and providing reasonable assistance to iniduals with physical and mental disabilities. If you are an inidual with a disability requiring an accommodation to apply for an open position, please email your request to [email protected] and someone on our team will respond to your request.

EEO Provision

SQUIRE provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Pay Transparency Nondiscrimination Provision

SQUIRE will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to iniduals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

E-Verify Participation

SQUIRE participates in E-Verify. Learn more about E-verify here.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Title: Call Center Lead (Remote)

Department: Sales

Job Description:

Description

SUMMARY:

Crazy Shirts’ purpose is to create original and memorable artwork on quality products that take our customers on the endless vacation in everyday life.

The Contact Center Lead supports this purpose by serving as a working lead—balancing direct customer interactions with leadership responsibilities. This role handles customer contacts, oversees the opening shift, supports operations and reporting, and acts as a bridge between Hawaii-based leadership and mainland coverage. Colorado remote agents and the Returns Specialists will report directly into this position.

ESSENTIAL JOB FUNCTIONS:

• Perform the essential job functions of a Contact Center Agent, including handling calls, chats, emails, and social inquiries, as well as resolving escalations.

• Serve as the first point of contact for floor issues and customer escalations, ensuring timely and empathetic resolutions.

• Run the opening shift, oversee adherence to schedules, and coordinate real-time adjustments to maintain service levels.

• Provide peer coaching, reinforce training, and assist with onboarding new agents. Encourage development through best practices and knowledge sharing.

• Support daily/weekly reporting and serve as the communication link between Hawaii leadership and mainland agents.

• Encourage team morale through recognition and ongoing engagement activities that align with Crazy Shirts’ values of Integrity, Teamwork, Trust & Respect, and Performance Excellence.

• Provide daily oversight and support for the Remote Contact Center Agents and Returns Specialists, ensuring consistency in processes, reporting, and alignment with Contact Center policies.

• Perform other duties as assigned by manager or supervisor.

Qualifications

REQUIREMENTS:

• 1+ year of experience in a customer service or call center environment; prior leadership or mentoring experience preferred.

• Strong problem-solving, conflict resolution, and multitasking skills.

• Excellent communication skills to support and coach agents in a remote setting.

• Familiarity with CRM systems, call center software, and quality assurance practices.

• Comfortable using remote collaboration and communication tools (e.g., Microsoft Teams, RingCentral, Zoom, or similar).

• Successful completion of a background check is required.

• Must reside in Colorado and be able to work in a fully remote capacity, with the understanding that there will be occasions (such as holidays or other peak times) when in-person support at the Denver warehouse will be required.

PHYSICAL AND ENVIRONMENTAL JOB REQUIREMENTS:

• Prolonged sitting and computer use for extended periods.

• Frequent use of keyboard, mouse, headset, and multiple software systems simultaneously.

• Ability to read and interpret digital documents, invoices, and spreadsheets.

• Must maintain a dedicated home workspace that is quiet, secure, and free from distractions or background noise.

• Reliable high-speed internet connection to support voice, video, and system applications.

• Ability to perform essential job functions independently in a remote environment while staying connected to team communication channels.

• Willingness to occasionally work from the Denver facility as needed.

Title: Consumer Sales and Lead Generation Specialist

Location: Sydney, New South Wales

Job Description:

ABOUT THE ROLE

Peloton is looking for a dynamic, "All In" Consumer Sales & Lead Generation Expert to join our Australian team. This is a high-impact, hybrid role where high-energy brand activation meets precision sales execution. You won’t just be waiting for leads; you’ll be out in the field, driving brand visibility at local events and retail partner locations, while managing the full sales cycle from initial qualification to the final "win." If you are a versatile closer who thrives on human connection and has a passion for fitness technology, this is your chance to shape our footprint in Australia

YOUR DAILY IMPACT AT PELOTON

• Own the entire sales journey, from proactive outbound prospecting (calls, email, chat) to converting inbound inquiries and closing deals

• Act as a trusted advisor by deeply understanding customer needs and delivering expert product education that turns prospects into lifelong Members

• Maintain impeccable records in Salesforce to ensure a transparent, high-performing pipeline and accurate forecasting

• Partner with Marketing to plan and execute high-energy pop-ups and local activations, ensuring every brand touchpoint is world-class

• Implement creative strategies to capture and qualify high-intent leads on-site, feeding them instantly into the sales funnel

• Cultivate relationships with local businesses and community groups to unlock new joint marketing opportunities

• Serve as the on-site expert at key retail partner locations, facilitating compelling product trials and driving in-store conversions

• Build comprehensive reports that showcase the ROI of your events and sales initiatives through a lens of creativity and strategy

YOU BRING TO PELOTON

• 3+ years of success in high-touch sales or SDR roles, with a proven track record of smashing targets in a B2C/DTC environment

• A flexible, "whatever-it-takes" attitude. You’re ready to travel and work a variable schedule—including weekends and evenings—to meet our Members where they are

• Exceptional rapport-building skills and the ability to articulate the Peloton value proposition to erse audiences

• Proficiency in CRM systems (Salesforce) and Microsoft Office, paired with strong organizational skills to balance multiple high-impact tasks

• An "outside the box" thinker who identifies unique opportunities to elevate brand awareness and solve customer challenges

#LI-KN1

ABOUT PELOTON:

Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com.

Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.  If you would like to request any accommodations from application through to interview, please email: [email protected].

At Peloton, we embrace technology, including AI, to enhance productivity and accelerate innovation in the work we do for our members. However, in our hiring process, our priority remains in getting to know you and your unique qualifications. To ensure a fair and equitable process, we do not permit the use of AI tools during any stage of the application and interview process. In considering you as an applicant, we want to understand your skills, experiences, and motivations without mediation through an AI system. We also want to directly assess your communication skills without the use of an AI tool. 

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance, as applicable to applicants applying for positions in these jurisdictions.

Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @onepeloton.com email address. 

If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email [email protected] before taking any further action in relation to the correspondence.

Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.

Title: Customer Onboarding Consultant

Location: Remote - US

Job Description:

At Evolve, we’re on a mission to make vacation rental easy for everyone. Our high-performing, customer-obsessed team runs on curiosity, communication, and accountability—working together to create exceptional experiences for our owners and guests. Whether solving big challenges, delivering outstanding results, or celebrating wins, we approach every day with purpose and passion. If you’re ready to join a mission-driven company where every teammate has the opportunity to thrive, Evolve might just be the place for you.

Why this role

Our Onboarding Consultant Team guides our new owner partners through launching or building upon their vacation rental business. We provide resources, exclusive industry insights, and an inidualized experience tailored to the owner’s needs and background, helping them feel supported and welcome. 

We are looking for a new Onboarding Consultant to join our team who shares our passion for delivering consistent and incredible guest experiences. The best candidate for this role will thrive in a goal-driven team environment where 5-star hospitality meets proactive, inidualized consultation and project management. 

The position serves as a bridge between sales and ongoing support teams. As an Onboarding Consultant, you will prepare the owner with performance expectations and insights as well as make decisions that impact the business. This role will leverage analytical and communication skills to ensure our specialized team builds a mutually successful product for the homeowner and Evolve. 

The Onboarding Consultant is a cross-functional and homeowner-facing role, expected to deliver and explain the customized listing our teams have built and how it will lead to success. Onboarding Specialists are expected to quickly connect with erse personality types to find collaborative solutions that lead to successful outcomes.

What you’ll do

• Consult homeowners on vacation rental best practices for providing 5-star guest experiences and the impact guest reviews have on revenue generation
• Build a strong and strategic relationship with the owner and Evolve
• Respond to homeowners’ inquiries, requests, and needs via phone, email, and text promptly in high-quality touchpoints and hold yourself accountable for the quality and timeliness of your deliverables to ensure strong client relations and partner success
• Onboard and manage a continually moving pipeline of new owner partners from the point of signing up through activation
• Utilize internal dashboards and resources to analyze market-specific data to set realistic expectations for performance and distill information for the owner
• Responsible for making independent and critical business decisions in Evolve's best interest. These decisions may be related to profitability, ROI, or partnership readiness with the property and owner.
• Collect relevant property details and utilize Evolve tools and resources to ensure brand standards and expectations are met
• Research, diagnose, and recommend solutions to scenarios or problems that are varied but similar by utilizing resources and adapting solutions for specific situations
• Maintain adherence to team and company standard operating procedure (SOP) while meeting performance and behavior expectations
• Hold yourself accountable for measuring and meeting predefined performance objectives

What makes you a great fit

• 2+ years of consultative sales, project management, or customer service experience required
• World-class relationship-building skills consisting of excellent verbal and written communication skills as well as active listening
• Proactive communicator and strategic thinker with strong attention to detail who leads with a hospitality mindset
• Ability to stay organized and efficiently prioritize detail-oriented work that varies in both importance and time sensitivity
• Ability to analyze, interpret, and communicate data effectively and the ability to distill to the broader market
• Collaborative and solution-based approach to complex problem-solving and feedback
• Foundational sales skills with the ability to overcome objections
• A goal-oriented, results-driven mentality
• Adaptable and flexible in a rapidly changing environment
• Knowledge of the vacation rental industry and experience with Salesforce and/or SalesLoft is a plus

Compensation

For this role compensation is based on a base pay plus commission model. Our base pay is $52,020.80 annually, based on a 40 hour work week ($25.01/hr). This role is eligible to earn an uncapped monthly commission (with on target earnings of $10,500 annually) based on inidual performance.

Location 

All Evolve team members must live in one of our approved locations by their first day. We can hire from anywhere in the U.S. except D.C. and Hawaii. Some positions may also have restrictions based on compensation in the following states: California, Maryland, New York, Pennsylvania, Rhode Island, and Washington. If you live in Colorado, you can work remotely anywhere in the state, at our downtown Denver office, or a hybrid of both! If you're planning to move soon, please let us know, and we'll be happy to review your application again.

California Applicant Privacy Policy | Evolve

How we reward Evolvers

We’re intentional about offering benefits that empower every Evolver to thrive both professionally and personally because they’re more than perks—they’re investments in our customer-obsessed, high-performing team.

We believe in treating others as they want to be treated, providing benefits that deliver real value, and challenging the status quo to meet the erse needs of our team. Whether it’s helping you take care of your health, plan for the future, or celebrate life’s milestones, our offerings are designed to support you every step of the way.

• Financial Wellness: Industry-competitive pay, equity in the company, and a 401(k) with a 4% immediate vesting match.
• Family Support: 16-18 weeks of paid parental leave for birthing parents and 10 weeks for non-birthing parents, plus infertility coverage.
• Health & Wellness: Comprehensive medical, dental, and vision plans, with 100% employer-paid dental and vision for inidual coverage, a low-cost medical option, 10 free mental health visits, and pet insurance.
• Time to Recharge: Generous PTO, RTO (for full-time exempt employees), sick leave, holidays, and a personal holiday to celebrate what matters most to you.
• Travel Perks: Annual Evolve travel credit after one year and discounts on stays at all Evolve properties.
• Growth Opportunities: World-class onboarding programs, learning, and development resources to help you grow your impact.
• Connection: Employee Resource Groups celebrating our erse communities at Evolve.

How we work together

With our core values as our guide, every Evolver helps shape the company we want to work for and the people we want to be. We’ve cultivated a culture of collaboration, care, and responsibility that we can all be proud of, and we’re excited to see what you’ll bring as your authentic self.

Still curious about who we are and what we do? Read more about our business and our culture at evolve.com.

EEO 

At Evolve, we are committed to ersity and inclusion. As an equal opportunity employer, all qualified candidates will be considered for employment without regard to race, color, creed, religion, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, national origin, ancestry, citizenship status, military service or veteran status, physical or mental disability, or any other legally protected characteristic. Evolve participates in e-Verify for all positions.

If you have a disability or special need that requires accommodation at any point in the hiring process, please let your recruiter know.

Title: Fan Support Specialist

Location: Playa Del Rey- HQ

Job Description:

The World Surf League (WSL) is dedicated to celebrating the world's best surfing on the world's best waves through a variety of best-in-class audience platforms. Since 1976, the WSL has championed global surfing excellence by hosting events across the Men's and Women's Championship Tours, Qualifying Series, and Junior and Longboard Championships. Headquartered in Playa Del Rey, CA, the WSL is a truly global sports and media company with regional offices in Australia, Africa, North America, South America, and Europe.

We are currently seeking a part-time, temporary, Fan Support Specialist to join our Digital Team for an eight-week engagement. This role is ideal for a college student or graduate student who lives and breathes professional surfing and wants to gain real-world experience supporting fans of two of the WSL's most exciting digital products: WSL Fantasy Surfing and the WSL Bracket Challenge. You'll be on the front lines of the fan experience, helping players understand game mechanics, troubleshoot issues, and get the most out of their gameplay. This role is a hybrid role based out of our Los Angeles HQ. 

Responsibilities include (but not limited to):

• Serve as a primary point of contact for fans experiencing questions or issues with WSL Fantasy Surfing and the WSL Bracket Challenge across digital support channels.

• Triage and respond to inbound fan inquiries with accuracy, empathy, and a timely turnaround.

• Develop a deep working knowledge of both games, including rules, scoring systems, and common gameplay scenarios.

• Document recurring issues and fan feedback, and surface patterns to the product team to help improve the player experience.

• Assist in drafting support content such as FAQs, help articles, and response templates using Google Workspace tools.

• Leverage AI tools (e.g., Claude, Gemini) to help draft, refine, and scale support communications where appropriate.

Qualifications:

• Current undergraduate or graduate student at an accredited university.

• Demonstrated familiarity with WSL Fantasy Surfing, including a working knowledge of game rules, scoring, and Championship Tour events.

• Tech-savvy with strong proficiency in Google Workspace applications (Gmail, Docs, Sheets, Drive).

• Clear and professional written communication skills, with the ability to explain game mechanics to fans of all experience levels.

• Strong problem-solving skills and the ability to work independently with minimal supervision.

• Availability to work part-time hours for the full eight-week engagement.

• Ability to occasionally work on-site at WSL headquarters in Playa Del Rey, CA. While much of this role can be performed remotely, we prefer candidates who are local to the greater Los Angeles area and available to come into the office on a periodic basis.

Preferred Qualifications:

• Active participation in WSL Fantasy Surfing and/or the WSL Bracket Challenge as a player.

• Experience with prompt engineering on large language models such as Claude or Gemini.

• Prior customer service, community management, or help desk experience.

• Familiarity with ticketing or support platforms (e.g., Zendesk, Intercom, or similar).

• Coursework or demonstrated interest in sports management, communications, or digital media.

• Passion for professional surfing and the broader WSL competitive ecosystem.

Personal Attributes:

• Integrity and honesty above all.

• Genuine enthusiasm for professional surfing and the WSL's mission.

• Patience and empathy when engaging with frustrated or confused fans.

• Exceptional attention to detail, especially when explaining complex game rules.

• Strong work ethic; no task is too small in service of the fan experience.

• Collaborative and team-oriented, with a willingness to receive and act on feedback.

• Intellectual curiosity and a drive to continuously improve.

Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V

Hourly Range: $18.00/hr

Title: Customer Service Broker - Home and Auto Insurance

Location: 1400 St. Laurent Blvd, Ottawa, ON K1K 4H4, Canada

Department: Orbit Shared Services

Job Description:

Company Description

Who We Are

With every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us.

At the OTIP Group of Companies (OGC), we believe that something special happens when employees feel valued for the work they do, supported as the people they are, and included in the very fabric of the organization: they bring their best to work every day. And that's why we mean it when we say we put our people at the centre of everything we do. Join us as we grow our way into a future that reimagines what it means to deliver meaningful benefits support and service.

Job Description

What You’ll Do:

Reporting to the Assistant Manager, Service, you’ll be responsible for assisting clients by providing product and service information, resolving client complaints, and assessing risks for automobile and property policies.

The core parts of your role will be to: 

• Directs or responds to telephone inquiries and written requests. This includes processing changes directly into the computer system, applying proper underwriting standards, assessing risks according to binding requirements, and answering general account inquiries.
• Resolves product and service problems. This includes clarifying client complaints, determining the cause of the complaint, selecting the best solution and explaining it, expediting correction, following-up to ensure resolution, and making recommendations to management, as required.
• Attracts potential clients. This includes answering questions and providing information regarding products and services, obtaining ex-dates, and meeting or surpassing ex-date objectives to increase sales potential.
• Prepares and drafts responses to routine correspondence.
• Processes rewrites and remarkets following established new-business guidelines.
• Files and documents records of insurance transactions and maintains and updates current rate manuals for all markets, as received, including new coverage announcements.
• Maintains a comprehensive log and diary system, reviewing and flagging contentious issues for discussion with management, as required.
• Provides quality service while adhering to customer service standards, keeping information confidential to protect operations.
• Performs other duties within competence, as assigned.

Qualifications

Let’s Talk About You: 

This is the unique blend of skills and experience we would love to see in an ideal candidate:

•  A RIBO licence.
• A minimum of one year’s experience in personal lines automobile and property insurance.
• Exceptional communication skills and the demonstrated ability to deal effectively with all levels of internal and external stakeholders.
• Superior time management, project management and organizational skills to manage competing priorities.
• Intermediate knowledge of Microsoft Office Suite applications.
• Bilingualism is an asset

We also consider your potential. If you know you have what it takes to do the job, but your experience doesn’t exactly match the qualifications above, we encourage you to apply and provide us with more details about why you think you would be a great fit.

Additional Information

Salary Range:

This position offers a competitive salary within a range of $52,454.00 to $72,100.00, along with rewarding bonuses that recognize your dedication.

At the OTIP Group of Companies (OGC), we value transparency and take multiple factors into account when determining your starting salary, including your skills, experience, and alignment with the role as well as internal equity, while positioning you for continued growth and recognition over time.

Some of the Perks We Offer:

We offer best-in-class pension and benefits, total reward programs and comprehensive mental wellness supports to set you up for every success in and outside of work. Here are just some of the reasons you’ll love working here:

• Rewarding salary and bonuses that truly value your dedication
• Industry-leading group benefits with 100% premium coverage (excluding LTD) that start on your first day
• Defined benefit pension plan for a financially confident retirement
• 100% coverage of approved continuing education and licensing fees (including RIBO courses in Ontario)
• Access to a wealth of learning resources, including LinkedIn Learning for professional development
• Flexible work-from-home and hybrid options
• Unlock your potential with opportunities for advancement

Recruitment Process:

Please note that we do not currently use artificial intelligence (AI) in our recruitment process and this position is being posted to fill an existing vacancy.

OTIP and its group of companies strive to create an accessible and inclusive work environment where everyone is treated with respect and dignity. Upon inidual request, we will endeavor to remove any barrier to the recruitment and selection processes and provide accommodations for persons with disabilities.

As a business, we protect what matters most to our members. As an employer, we value what matters most in our workplace. Together, this includes fostering a erse, equitable and inclusive environment for all. We are committed to learning and evolving so we can continue to celebrate what makes us special. You are who you are, and our differences are what make us unique.

We are an equal opportunity employer and encourage applications from all qualified iniduals. We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

Let’s work together! If you are interested in this opportunity, please apply online.

#LI-Remote

Title: Certified Medical Asst, Bilingual 05/07/26

Location: US

ID2026-5224

Category

Customer Service/Support

Position Type

Regular Full-Time

Job Description:

Overview

At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want work with an entrepreneurial spirit and deliver market-leading performance!

If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position?

Responsibilities

Some of what you will be doing:

1. Receive and respond to prescription refill requests through various communication channels, including phone, email, fax, and Telephone Encounter.
2. Verify the validity and accuracy of prescription refill requests received, ensuring compliance with regulatory guidelines.
3. Prepare and dispense prescription refills accurately and efficiently, following established organizational protocols and procedures.
4. Demonstrate exceptional customer service skills when interacting with internal and external stakeholders, providing clear and comprehensive information.
5. Compile and analyze data to track key performance indicators related to prescription refill processing, presenting findings to departmental leadership, and identifying trends.
6. Adhere to assigned schedules and quality metrics, maintaining productivity and efficiency in prescription refill processing.
7. Provide administrative support to clinical staff and managers for special projects, studies, and reports related to medication refill programs.
8. Collaborate with interdisciplinary teams to optimize workflow efficiency and enhance patient care outcomes.

Why Carenet?

Qualifications

We want you to be successful, so these are some of the qualifications required:

Education/Experience:

Minimum of High School Diploma or GED; Minimum of 1 years experience in a retail pharmacy; Extensive knowledge of the Medicare Part D, particularly the pharmacy record review, claims, billing and reimbursement rules; Working knowledge of HIPAA Privacy and Security Rules and CMS security requirements; Working knowledge of Medicare Part B and Part D coverage guidelines and payment methodologies; Preferred Education, Experience & Skills Bilingual, National Certification,

Language Ability:

Ability to read, analyze, and interpret company software, guidelines, health references, professional journals, technical procedures, or governmental regulations. Ability to effectively present information and respond to questions. General writing skills and ability to produce work free from typographical or spelling errors. Proficient Bilingual Language Skills- Read, Write, Speak (Spanish and English).

Technical skills:

Basic PC and keyboarding skills required. Ability to handle multiple line phone systems, pagers and paging systems preferred. Working knowledge of Microsoft Office, Internet and e-mail

Certificates and Licenses:

• Pharmacy Technician: Certified Pharmacy Technician (CPhT) current, unrestricted license is required.
• Medical Assistant: must have a verifiable and nationally recognized certificate

Compensation & Benefits

At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The wage for the Medication Refill role is $17.50 per hour.

In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities.

Additional Information

Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.

Carenet Health is an Equal Opportunity Employer. We celebrate ersity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.

Req no:  5224

#INDBilingual

Title: Seasonal Customer Support Agent

Location: Remote (United States)

Department: Customer Support (Comms)

Job Description:

Who We’re Looking for

We are hiring for our Seasonal Customer Support Team to help us deliver exceptional customer service during our high-volume back-to-school period! This is a ~6-month contract role, focused on resolving customer inquiries efficiently across email, chat, and phone while supporting our team through our busiest time of year. This is a great opportunity to ramp up quickly and gain hands-on experience with ParentSquare’s product, with the potential to transition into a full-time role based on performance and business needs,

A ParentSquare Customer Support Agent will have customer service and empathy in their DNA. You’re someone who is able to solve tickets quickly and efficiently without ever sacrificing the customer experience and will work on behalf of our customers with a passion for helping and going the extra mile. From parents to district and school administrators and teachers, you’re available for support via email, chat and phone. You’re our first line of communication for our customers and know our product inside and out to provide the best answers and solutions for our customers; should a problem require escalation, you’ll act as the intermediary during the escalation process to make sure no detail is missed. You know how important your assistance is to our success and our ability to continue to grow and strive to help our Customer Support team to continually improve.

This role will include:

• Answering incoming emails, live chats and phone calls, resolving support issues quickly and efficiently and escalating tickets to the next tier of support when needed
• Resolving product or service problems by clarifying the customer’s needs, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution
• Taking detailed notes of the contact in our ticketing system
• Maintain updated knowledge of all company products and services in order to provide adequate education to customers
• Collect and record customer feedback and information, and share with appropriate departments and team members
• Improving help articles and developing support materials
• Product testing
• Contributes to team effort by accomplishing related results as needed.
• Attending all required customer service-related meetings
• Above all, providing the friendly and personalized service of which ParentSquare prides itself

Our ideal candidate will have the following:

• Prior experience in customer support or customer success and ticketing systems (Zendesk a strong plus) 
• A proactive, self-motivated and positive attitude to work everyday
• Previous EDtech experience, SIS or experience with technical integrations (SFTP, API, etc)
• Ability to multitask with excellent attention to detail and communication skills
• Quick learning skills, tech savviness, and a desire to learn in a dynamic startup environment
• Ability to work a flexible schedule, including early mornings or evenings and weekends as needed

Why Join Our Seasonal Team

While this contract role is not eligible for our full-time benefits package, it offers a unique opportunity to gain meaningful experience during our busiest season, develop in-demand customer support skills, and make an immediate impact. You’ll work closely with a supportive team, learn the ins and outs of our product, and you may have the opportunity to transition into a full-time role based on performance and business needs.

As a fully remote team, we’ll make sure you have all the tools and equipment you need to make your home office a place where you can thrive. 

We're an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

The compensation range for this role will be $25-$26/hour, DOE.

Title: Customer Services Representative (El Paso)

Location: El Paso United States

Job Description:

WHO WE ARE:

Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 1359 Lomaland Dr, El Paso, Texas in the West Texas Tele-Center.

TWC is not considering applications from iniduals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

WHO YOU ARE:

A professional with superior communication skills who can provide exemplary customer service while obtaining unemployment (UI) benefit information and providing unemployment program information to our customers, so they understand their next steps.

WHAT YOU WILL DO:

The Customer Services Representative II performs routine (journey-level) customer service work providing immediate service delivery by telephone. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.

SUCCESSFUL CANDIDATES WILL:

• Be able to successfully complete the CSR II training program
• Have great listening skills, interpersonal and communication skills, and professional, pleasant, and respectful telephone etiquette.
• Be comfortable working in a fast paced, constantly changing, hybrid work environment
• Have excellent data entry, typing and computer navigational skills
• Have knowledge or experience in customer service principles
• Adapt to call center telephone and technology requirements
• Quickly learn unemployment insurance program rules and regulations
• Have a proven track record of good judgment and decision making at work
• Understand the importance of being at work when scheduled
• Be open to feedback and have a professional approach to implementing it

YOU WILL BE TRUSTED TO:

• Processing UI claims over the phone and data entering information into benefit system and databases
• Responding to and resolving routine UI inquiries received both through inbound calls, and online callback forms
• Ensuring a positive and exemplary experience with all customers
• Providing accurate, valid, and complete information to customers using the right methods and tools
• Calming upset or emotional customers by providing a composed and professional demeanor. Identifies and escalates priority issues for resolution
• Documenting all customer contacts and accurately processes documents or pending issues
• Gathering facts and issuing eligibility determinations
• Providing information on unemployment insurance claims provisions, rules, policies, processes, and requirements to claimants and employers
• Researching information in benefit system to address customer inquiries or issues
• Providing information about the appeal process to claimants or employers, as applicable - Remaining flexible and assisting with additional tasks as needed for the success of the department and ision
• Performing related tasks as needed.

YOU QUALIFY WITH:

• Six months of experience in customer service, clerical, call center, or administrative support work.
• Relevant academic credits may be applied toward experience qualifications for this position.

YOU ARE A GREAT FIT WITH:

• Experience in a government benefits or other benefits/insurance program
• Handling of applications and eligibility determination experience
• Prior customer service and/or call-center experience
• Ability to type 40 words per minute with minimal errors
• Experience using computers.
• Knowledge of Microsoft Word, Excel, Outlook, and Internet Explorer
• Excellent verbal and written communication skills strongly preferred
• Bilingual (English and Spanish)

YOU GAIN:

• A Family Friendly Certified Workplace.
• Competitive salary: $3,127.54/month
• Defined Retirement Benefit Plan
• Optional 401(k) and 457 accounts
• Medical Insurance
• Paid time off, including time for vacation, sick and family care leave
• Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits.

Duty involves up to 20% travel within the state of Texas.

VETERANS:

Title: Program Assistant - Family Lifestyle Program (Bilingual Spanish Preferred)

Location: Washington United States

Job Description:

Program Assistant - Family Lifestyle Program (Bilingual Spanish Preferred) - (260000JI)

Families in Washington, DC’s Wards 7 and 8 face the city’s highest rates of food insecurity and diet-related chronic disease; over 80% of DC’s food deserts are in these wards. In response, Children’s National Hospital offers a produce prescription and nutrition education program to support families facing food access challenges. We seek a full-time research assistant to support program delivery and evaluation.

Ideal candidates are passionate about nutrition, health equity, and community-based prevention. Key qualities include:

• Spanish-speaking proficiency
• Compassionate, clear communication with families 
• Strong customer service mindset 
• Proactive problem-solving and follow-up 
• Quantitative or qualitative research skills and interest in scholarly work

This position is remote. 

Position Summary

Assist staff in the daily execution of program tasks and projects, providing administrative support to Program Manager and Program Coordinator. Responsible for maintaining office files, completing purchase and reimbursement requests, as well as managing financial records. Assist with fundraising by researching funding prospects, drafting communication with prospective donors, and managing logistics for fundraising events. Assist with special projects related to program goals and mission.

Qualifications

Minimum Education

Minimum Work Experience

Required Skills/Knowledge

Functional Accountabilities

Administrative Support

• Maintain office files.

• Complete purchase and reimbursement requests, as well as manage financial records.

• Ability to produce quality reports under tight deadlines.

Special Projects

• Assist with special projects related to program goals and mission.

• May coordinate volunteer effort.

Data and Research

• Will occasionally be tasked with keeping statistics regarding program.

• Ability to produce quality reports under tight deadlines.

• Maintain research databases in a manner which meets IRB requirements for protection of patient privacy.

Teamwork

• Collaborate with co-workers on day-to-day tasks and responsibilities.

Customer Service

• Provide excellent customer service to clinical team, patient families, referring physicians.

• Help families navigate complex hospital system and helps with coordination of care.

• Act as advocate for patients and families, facilitating service delivery and removing barriers to care.

Safety

• Speak up when team members appear to exhibit unsafe behavior or performance

• Continuously validate and verify information needed for decision making or documentation

• Stop in the face of uncertainty and takes time to resolve the situation

• Demonstrate accurate, clear and timely verbal and written communication

• Actively promote safety for patients, families, visitors and co-workers

• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Organizational Accountabilities

Organizational Commitment/Identification 

• Anticipate and responds to customer needs; follows up until needs are met

Teamwork/Communication

• Demonstrate collaborative and respectful behavior

• Partner with all team members to achieve goals

• Receptive to others’ ideas and opinions

Performance Improvement/Problem-solving

• Contribute to a positive work environment

• Demonstrate flexibility and willingness to change

• Identify opportunities to improve clinical and administrative processes

• Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility

• Use resources efficiently

• Search for less costly ways of doing things

Safety

• Speak up when team members appear to exhibit unsafe behavior or performance

• Continuously validate and verify information needed for decision making or documentation

• Stop in the face of uncertainty and takes time to resolve the situation

• Demonstrate accurate, clear and timely verbal and written communication

• Actively promote safety for patients, families, visitors and co-workers

• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Primary Location

: District of Columbia-Washington

Work Locations

Anacostia 

2101 Martin Luther King Jr. Ave SE 

 Washington 20020

Job

: Administrative Support / Customer Service

Organization

: Goldberg Cntr Cmnty Ped Hlth

Position Status: R (Regular) - FT - Full-Time

Shift: Day

Work Schedule: M-F 8-4:30p

Full-Time Salary Range

: 37336 - 62046.4

Title: Director Access Operations Performance Woodland Prime Menomonee Falls

Location: US:WI: MENOMONEE FALLS at our WOODLAND PRIME 400 facility.

Job Description:

Discover. Achieve. Succeed. #BeHere

This job is HYBRID

FTE: 1.00

Standard Hours: 40.00 > 1st shift hours

Position Summary

The Director of Access Operations Performance provides strategic and operational leadership for the core enablement functions that sustain a high-performing, patient-centered access ecosystem across an academic health system. This role oversees workforce management, quality assurance, training and onboarding, telephony architecture, and access service standards, -ensuring access operations are scalable, reliable, and consistently executed across centralized and decentralized teams.

This role partners closely with the Director, Strategic Access Programs to translate enterprise access strategy, transformation initiatives, and new operating models into sustainable operational capabilities. To establish enterprise standards that are consistently achievable across erse clinical and operational needs also requires robust and creative collaboration with Access Operations leaders, Clinical and Ambulatory Leadership, IT, HR, and Quality. This role plays a critical leadership function in advancing access strategy, improving patient experience, supporting staff performance, and ensuring readiness for growth, change, and innovation.

Together, these roles ensure that access innovations are designed with operational feasibility in mind and are implemented with the infrastructure, standards, and support required for long-term success.

EXPERIENCE DESCRIPTION:

• A minimum of 7 years of progressive leadership experience in healthcare access, contact center operations, ambulatory operations, or related support functions is required.
• Demonstrated experience leading workforce management, quality, training, and/or technology enablement functions at scale.
• A minimum of 5 years leadership experience, with at least three years experience leading healthcare scheduling operations or call centers.
• Experience leading leaders required.
• A minimum of 7 years of multi-channel contact center management or healthcare/medical office management strongly preferred.
• Experience within an academic health system or large integrated delivery system is preferred.
• Familiarity with telephony platforms, access analytics, and performance management tools, preferred.
• Proven ability to lead through influence, standardize where appropriate, and navigate decentralized environments is preferred.

EDUCATION DESCRIPTION:

• A Bachelor's degree in healthcare administration, business, operations, or related field is required.
• A Master's Degree in business or a healthcare related field is preferred.

TRAINING DESCRIPTION:

• Patient Access Collaborative certification in Access Center Management, preferred.
• Call Center governing body credentials is preferred.

SPECIAL SKILLS DESCRIPTION:

• Systems thinking and strategic ability to lead others through change and execution. Knowledge of technical, business, consultation, project management, and cultural awareness.
• Customer focus, building trust, communication, critical thinking, and influencing skills.
• Expert communication skills, oral and written required.
• Proven ability to multi-task.
• Proven ability to mentor other managerial leadership.
• Strong proactive organizational skills.
• Excellent customer service skills.
• Proficient in Microsoft Outlook , Word and Excel.
• Prior experience utilizing and interpreting data.
• Proven coaching skills that can impact and influence various levels of leadership is preferred.
• Knowledge of medical terminology and Epic, preferred.

Perks & Benefits at Froedtert Health

Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:

• Paid time off
• Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
• Academic Partnership with the Medical College of Wisconsin
• Referral bonuses
• Retirement plan - 403b
• Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
• Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available

The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.

Title: Applications Engineer

Location: Perth or Brisbane

Company: Orica

About Orica

GroundProbe is a global technology leader specialising in real-time solutions for measuring and monitoring geohazards. We create state-of-the-art technologies and software that help our customer better manage risk, maintain operations, and keep people and communities safe. We are the brand most trusted in the market and widely recognised as an innovation powerhouse.

We are amazingly proud of our erse, collaborative culture and are committed to an inclusive and supportive work environment that values and respects all iniduals. We are a proudly flexible workplace that supports the wellbeing of our people as they balance their work and family lives. We promote erse career paths and support the development of knowledge and skills.

GroundProbe is part of Orica Digital Solutions, a business stream of Orica.

About the role

The Applications Engineer is responsible for delivering an excellent geotechnical experience to customers by ensuring GroundProbe’s newest and existing technologies are effectively deployed, supported, and optimised on site. The role focuses on helping geotechnical engineers obtain high‑quality, reliable results by closely monitoring system performance and intervening when needed to maintain optimal outcomes. This is to be based either on our Perth or Brisbane office on a  hybrid working setup.

In addition, the role builds strong geotechnical‑level relationships with customers to identify improvement opportunities, unmet needs, and potential commercial leads for GeoSolutions products and services. Acting as a key liaison between customers and internal Technology, Operations, and Sales teams, the Applications Engineer provides regular feedback on technology performance, customer satisfaction, and overall relationship health. The role may require reasonable interstate and international travel to support site operations and customer needs.

What you will be doing

You will work safely at all times, complying with WHS policies, actively contributing to continuous safety improvement, and ensuring safe work practices are properly documented. The role is strongly customer‑focused, involving regular engagement with customer systems to review data quality, optimise sensor and software configurations, and provide training to improve outcomes. You will build trusted‑advisor relationships through strong technical delivery, support commercial teams during sales activities, and identify and communicate potential opportunities to the local business.

You will also support capability development by delivering geotechnical training to customers and internal teams, promoting adoption and understanding of GroundProbe technologies. This includes supporting new product releases through performance tracking, customer demonstrations, testing, and feedback to product teams. The role involves installing, integrating, and supporting GeoExplorer and related platforms, ensuring effective IT connectivity and remote access, and acting as the primary technical point of contact for deployments—escalating complex IT or software issues to specialist teams as required.

What you will bring

• Bachelor’s on civil or mining engineering or geology.
• Highly valued: geotechnical engineering degree.
• Unencumbered Manual Driver’s Licence
• Ability to pass drug and alcohol screening as required
• Ability to obtain a national police clearance for work at mine sites
• Ability to meet pre‑employment and ongoing medical requirements for site access

What we offer

As part of a truly global company, you will have the ability to grow and learn in a erse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and erse career paths and support the development of your knowledge and skills.

You will be paid a competitive salary, learn from talented iniduals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home.

We respect and value all

Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone’s contributions.

All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status.

Title: TEMP-Workers' Compensation Claims Adjuster

Location: United States

Job Description:

Company

Argo Group

Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc.

Job Description

Business Title(s): TEMP-Workers' Compensation Claims Adjuster

Employment Type: Contingent Worker

FLSA Status: Non-Exempt

Location: In-Office or Remote

Summary:

Although Rockwood underwrites general liability insurance and workers' compensation for many types of businesses, our specialty is underwriting workers' compensation insurance for the mining industry, with a focus on the coal-mining industry. Rockwood has become a leading underwriter of workers' compensation for the mining industry by offering workers' compensation insurance with a commitment to providing the best service on loss control and claims, collaborating across all departments with this common goal. We have never been more committed to our clients to ensure their employees receive excellent medical care if they need it due to a work-related injury or illness. Our passion for outstanding customer focus, combined with our deep industry experience, is what sets up apart from other insurance carriers in this niche market.

We are looking for a highly capable Workers' Compensation Claims Adjuster to help us on a temporary assignment through 8 May, 2026 and work from anywhere in the continental United States.

If this assignment is filled in one of our following offices, the assignment can be considered temp-to-hire: Omaha, Richmond (VA), or Rockwood (PA). This role will adjudicate indemnity workers' compensation claims of higher technical complexity for our customers in the states of MD, PA, and VA. As this is a temporary assignment, only government-mandated benefits will be provided.

Essential Responsibilities:

• Working under technical direction and within significant limits and authority, adjudicate workers' compensation claims of higher technical complexity, with a direct impact on departmental results.

• Resolving issues that are generalized and typically not complex but require understanding of a broader set of issues.

• Reporting to senior management and underwriters on claims trends and developments.

• Investigating claims promptly and thoroughly.

• Analyzing claims forms, policies and endorsements, client instructions, and other records to determine whether the loss falls within the policy coverage.

• Investigating claims promptly and thoroughly, including interviewing all involved parties.

• Managing claims in litigation.

• Managing diary timely and complete tasks to ensure that cases move to the best financial outcome and timely resolution.

• Properly setting claim reserves.

• Identifying, assigning, and coordinating the assignment and coordination of expertise resources to assist in case resolution.

• Preparing reports for file documentation.

• Applying creative solutions which result in the best financial outcome.

• Negotiating settlements.

• Completing telephone calls and written correspondence to/from various parties (insured, claimant, etc.).

• Having an appreciation and passion for strong claim management.

Qualifications / Experience Required:

• A practical knowledge of adjudicating workers' compensation claims through:

• A minimum of two years' experience adjudicating indemnity workers' compensation claims in one or more of the following jurisdictions: MD and PA.

• Bachelor's degree from an accredited university required. Two or more insurance designations or four additional years of related experience adjudicating indemnity claims beyond the minimum experience required above may be substituted in lieu of a degree.

• Must have good business acumen (i.e. understand how an insurance company works and makes money, including how this role impacts both Argo Group and our customers' ability to be profitable).

• A practical knowledge of adjudicating workers' compensation claims through:

• Must have excellent communication skills and the ability to build lasting relationships.

• Exhibit natural curiosity

• Desire to work in a fast-paced environment.

• Excellent evaluation and strategic skills required.

• Strong claim negotiation skills a must.

• Must possess a strong customer focus.

• Effective time management skills and ability to prioritize workload while handling multiple tasks and deadlines.

• Ability to articulate the financial value of your work at multiple responsibility levels inside our clients' business which may include CEO.

• Must work independently and demonstrate the ability to exercise sound judgment.

• Demonstrates inner strength. Has the courage to do the right thing and demonstrates it on a daily basis.

• Intellectual curiosity. Consistently considers all options and is not governed by conventional thinking.

• Proficient in MS Office Suite and other business-related software.

• Polished and professional written and verbal communication skills.

• The ability to read and write English fluently is required.

• Must demonstrate a desire for continued professional development through continuing education and self-development opportunities.

The base salary range provided below is for hires in those geographic areas only and will be commensurate with candidate experience. Pay ranges for candidates in other locations may differ based on the cost of labor in that location. In addition to base salary, all employees are eligible for an annual bonus based on company and inidual performance as well as a generous benefits package.

• Colorado outside of Denver metro, Maryland, Nevada, and Rhode Island Pay Ranges: $37.66 - $44.33 per hour

• California outside of Los Angeles and San Francisco metro area, Connecticut, Chicago metro area, Denver metro area, Houston metro area, New York State (including Westchester County) and Washington State Pay Ranges: $41.44 - $48.79 per hour

• Los Angeles, New York City and San Francisco metro areas Pay Ranges: $45.12 - $53.16 per hour

About Working in Claims at Argo Group

• Argo Group does not treat our claims or our claims professionals as a commodity. The work we offer is challenging, erse, and impactful.

• Our Adjusters and Managers are empowered to exercise their independent discretion and, within broad limits and authority, be creative in developing solutions and treat each case as the unique situation it is.

• We have a very flat organizational structure, enabling our employees have more interaction with our senior management team, especially when it relates to reviewing large losses.

• Our entire claims team works in a collaborative nature to expeditiously resolve claims. We offer a work environment that inspires innovation and is open to employee suggestions. We even offer rewards for creative and innovative ideas.

• We believe in building an inclusive and erse team, and we strive to make our office a welcoming space for everyone. We encourage talented people from all backgrounds to apply.

PLEASE NOTE:

Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas.

If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at 210-321-8400.

Notice to Recruitment Agencies:

Resumes submitted for this or any other position without prior authorization from Human Resources will be considered unsolicited. BWS and / or its affiliates will not be responsible for any fees associated with unsolicited submissions.

We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical) , including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.

The collection of your personal information is subject to our HR Privacy Notice

Benefits and Compensation

We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program-including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.

Title: Commercial Operations Technology Manager (32537)

Location: United States - Ohio

Job Description:

Requisition ID 32537 

Customer Service & Support 

 Full Time Regular 

Information about #32537  Commercial Operations Technology Manager

Work Location: This role can work remotely in the continental US, provided that core business hours (Eastern Standard Time) are maintained 

Formulated to Care

For more than 75 years, GOJO, Makers of PURELL® has been powered by people who are energized by helping the world experience greater health and well-being.

The positive impact of our PURELL® hand and surface hygiene solutions is driven by our global community of highly collaborative and talented team members who love to learn, innovate, care for each other, and deliver our Purpose of Saving Lives and Making Life Better.

Role Objective

This role leads the transformation and ongoing optimization of Commercial Operations technology and systems. Partnering closely with IT and business teams, it drives strategic initiatives, continuous improvement, and automation that improves efficiency, delivers an effortless customer experience, and supports realization of business outcomes. The role oversees system performance and enhancements, translates business needs into technical solutions, and builds and develops a high performing team of systems professionals. performing team of systems professionals.

Essential Functions and Responsibilities

• Transformation & Project Leadership
  • Lead strategic technology projects across commercial operations, overseeing implementation of the commercial operations transformation roadmap in partnership with IT and business teams
  • Leverage strong operational and technology knowledge to identify opportunities to leverage systems to improve efficiency and drive an effortless customer experience
  • Support development of business case documentation for roadmap initiatives
  • Identify KPIs and drive reporting to stakeholders on status and impact of transformation efforts
• Continuous Improvement
  • Establish process for soliciting, prioritizing, and gaining stakeholder alignment on continuous improvement opportunities for SAP, Salesforce, Conexiom, and EDI workflows
  • Partner with IT and other system stakeholders to design and implement identified continuous improvement opportunities
  • Drive regular connections with IT teams to translate business needs into technical requirements, and to track and monitor status of projects
  • Develop training and knowledge hub to support commercial operations teams in maximizing use of systems
  • Act as SME for system-related projects; influence technology strategy
  • Champion automation and process optimization across Commercial Operations
• System Management
  • Monitor system performance for call center technology, SAP order processing, and Salesforce workflows, coordinating with IT to address issues as needed
  • Partners with teams on the configuration, testing, and deployment of system enhancements
  • Ensure business requirements work within allocation rules and OOS standards[TG1.1][RP1.2][GT1.3]
• Team Leadership
  • Manage System Specialists and Systems Analysts
  • Build leadership, operational, and customer‑centric capabilities across team
  • Coach and develop team through regular performance reviews, feedback, and inidualized development plans
  • Define and monitor SLAs for how team will review, prioritize and implement requests

Education and Experience

• Experience independently leading complex projects from design through go live, working with cross-functional stakeholders
• Expert ERP/CRM knowledge (SAP, Salesforce); BI tools (Tableau, Power BI); advanced Excel
• Familiarity with APIs, data mapping, and integration concepts
• Bachelor’s degree preferred; MBA or technical certifications preferred
• With degree, minimum five (5) years of experience in customer service/operations or technology roles 
  • Requires minimum of 8 years' experience without degree
• Minimum 4 years experience in leadership roles managing multiple teams or functions

Supervision/Coordination

• Mentors managers within GOJO
• Directly supervises some GOJO team members in the customer operations organization
• Influences enterprise-level projects and organizational change

Travel Requirements

Overnight Travel - sporadic - required.

Travel between campus locations in Northeast Ohio as needed

Compensation & Benefits

The expected starting pay for this role is between 92,200.00 - 126,800.00 per year. Within this range, an offer will depend on factors such as level of experience and technical competencies relevant to this specific role, as well as internal equity considerations. In addition to base pay, all GOJO team members are bonus eligible. Click Here for a comprehensive list of benefits we offer including 401(k) match, parental leave, and onsite well-being care.

To Apply:

To apply for this position, please complete the online application process.  You will have an opportunity to include your resume and a cover letter.   GOJO is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or status as an inidual with a disability.   Applicants must be lawfully authorized to work in the United States. 

Recruiters, Search Agencies or others referring candidates to GOJO Industries, Inc. without written authorization from GOJO Industries, Inc. Human Resources will not be compensated in any way for their online referral even if GOJO Industries, Inc. hires the candidate.  GOJO does not seek or respond to unsolicited resumes for positions that are not listed in the Careers section.

Client Success Manager

Location: Logan, UT,  United States

Job Description:

Client Success Manager

Monday-Friday, 8am-5pm EST

Hybrid Work Model (3 days/onsite in our Logan office, 2 days/remote)

We are currently seeking a Client Success Manager (CSM) for our Digital Brand Services (DBS) business ision. As a CSM in DBS, you will play a key role in delivering exceptional client service by resolving inquiries, troubleshooting issues and providing clear guidance. You'll work directly with enterprise B2B clients and will partner with our internal teams at CSC to provide support that will ensure our client's domain portfolios and digital assets are secure. To be successful in this role, a history of providing outstanding B2B customer service and relationship management, comfort working with technology and a basic understanding of how the Internet operates are needed.

What You'll Do For Us:

• Respond promptly and accurately to client inquiries via multiple communication channels such as chat, telephone, and email. Help customers manage a portfolio of domain names and digital assets to help protect and secure our clients' global internet brands.
• Build and maintain client relationships by understanding the unique needs of each client.
• Identify and escalate unresolved or complex issues to the appropriate teams, ensuring follow-up and resolution in a timely manner.
• Be a trusted partner for your clients by developing and maintaining and in-depth understanding of our services
• Assist other teams within DBS with client brand launches and projects, problem-solving, and troubleshooting as needed.
• Understand and strive to meet or exceed metrics that are designed to help us achieve our industry-leading client service support as evidenced by our world-class Net Promoter Score (NPS) results.
• Troubleshoot and resolve customer order requests and enquiries related to domain names, DNS, digital certificates, digital brand management, billing inquiries, and technical problems. Ensure timely and efficient resolutions to maintain customer satisfaction.

What technical skills, experience, and qualifications do you need?

• 3+ years B2B Account Management experience
• A history of detail-oriented, multi-tasking in a deadline-driven, dynamic environment
• Excellent analytical and problem-solving skills
• Ability to think proactively and strategically to meet the clients' needs
• Relentless dedication to outstanding customer service
• Ability to handle escalated client issues with a steady hand
• Excellent communication and organizational skills (verbal and written), as well as ability to think quickly on your feet
• Strong negotiation skills and business acumen
• Quick learner with a demonstrated passion for technology and the Internet ecosystem
• Ability to work as part of a team and collaborate effectively with colleagues
• Multi-lingual preferred, but not required

#CS1

Title: Bi-Lingual - (Spanish/English) Full Time Remote Customer Service Rep - Emergency Roadside Service

Location: USA Remote

Job Description:

Position Description

Primary Duties and Responsibilities:

Responds to member/customer requests for emergency road service in a call center environment. 

Obtains information regarding type of service required (e.g. vehicle location, type of problem, etc.).  Provides basic information regarding Emergency Road Service benefits in accordance with Customer Interaction Model.  Performs geographical location spotting to determine potential service providers. 

Communicates with contractors to provide information regarding member location, vehicle, type of problem, etc. and obtains estimated time of arrival.  Enters data into D2000 database and documents all relevant details. 

Notifies member of estimated time of arrival and name of contractor.  May communicate with contractor if service not provided within specified time period and update member on status as necessary. 

Recognize, promote and process membership sales opportunities. 

Verifies completed status of call and closes out on system.

You can make a difference by helping our members during stressful situations. Come to the rescue by:

• Providing superior customer service during every member interaction.

• Responding to a high volume of emergency road service requests in a call center environment.

• Responding to member needs with empathy and understanding while gathering information and providing solutions to get members back on the road.

• Analyzing member accounts to determine additional products and services that benefit the member.

• Exceeding performance metrics by following our detailed call intake process and efficiently working through calls in a timely fashion.

To prepare you for this exciting opportunity, we offer:

• Full-time paid Training beginning Wednesday, May 13, 2026. 

• Hours during Virtual Training Monday through Friday from 10:00 am – 6:30 pm EST/9:00am - 5:30pm CST

• Afternoon, evening, weekend shifts available after training (start and end times may shift slightly based on business needs, flexibility will be required to accommodate occasional schedule slides)

• Voluntary overtime opportunities

As a reward for your passion and commitment, we offer: 

• Remote Customer Service Representative will earn $19.00 per hour with shift premium for evening periods and weekends.

• Performance based incentives

• $250 Perfect Attendance bonus after 90-days of incident free attendance

• Bi-Lingual Subsidy for bilingual skills (Must be fluent in Spanish and English)

• Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include:

• 401k Match

• Medical

• Dental

• Vision

• PTO

• Paid Holidays

• Tuition Reimbursement

• Corporate Incentive Program

• Complimentary AAA membership

• Employee Referral Bonus

• Employee recognition program

This position will require that you have the following equipment for training and job performance:

• High Speed Internet access with minimum speeds of 100mb

• Ability to connect to a router/modem with Ethernet cable

• Personal cell phone or home phone

• Ability to download company apps on cell phone or tablet

• Earphones/buds or headset, preferred but not required

Supervisory Responsibilities:

none

Required Qualifications

Education:

• High school diploma or equivalent

• Must qualify, obtain, and maintain all applicable state licenses required for selling and/or servicing Auto Club Group products

Experience:

• 6 months of Customer Service Experience

• Providing customers service in a professional manner and de-escalating situations

• Accurately inputting information into various fields using a PC keyboard

• Navigating through a PC and/or automated processing system

• Reading and comprehending various Customer Care service tools (manuals, work models, etc.)

• Performing mathematical calculations including adding, subtracting, percentages, etc.

Knowledge and Skills:

• Telephone etiquette

• Basic Computer skills

• Ability to operate and navigate a laptop or PC often while using multiple applications to include the Internet, Google Maps, Email, company applications and more. Ability to toggle back and forth between applications

• North American geographical relationships

• Road condition reporting terminology

• Strong communication skills demonstrated through the effective use of the Customer Interaction Model

• Strong interpersonal skills

• Strong written communications skills needed to respond in a professional manner to member/customer inquiries

• Effective listening skills

• Accurately enter information on a personal computer

• Identify and resolve customer service issues/requests or transfer to appropriate customer advocate

• Represent the Customer Care Department in a professional and positive manner

• Maintain accurate records

• Understand, read and reconcile payment history

• Read maps and use travel related tools (i.e., directional cues)

Preferred Qualifications

• College level coursework in Business, Marketing, Geography or other related field and/or applicable professional/technical certification courses.

Experience in:

• Call center environment - minimum 6 months

• Remote work

• Customer service environment

• Promoting ACG products and services

• Identifying and responding to customer needs through cross-selling and up-selling products

Work Environment

• Irregular hours to include various shifts, weekends and/or holidays.

• This is a remote call center position. Call Center employees work remote full-time. An exception to this would be in the case of connectivity or service level issues, in which employees would be required to report temporarily to a designated ACG facility (if located <50 miles from an office) until connectivity or service levels are restored.

Title: Annuity Specialist - New Business

Location: Philadelphia, PA

Job Description:

The New Business Annuities Specialist is responsible for the review and processing of new annuity applications.  This role is responsible for reviewing incoming applications for completeness of internal forms requirements and statutory and regulatory completeness and compliance. The Specialist will report to the Manager of New Business and act as a liaison between various departments. New Business Annuity Specialists will have frequent interactions with internal and external customers.

Processing

• Process applications and corresponding paperwork and document any outstanding requirements. Apply premium and issue contracts. Independently conduct initial review and make judgment & decisions that fall within prescribed policies and limits

• Primary owner for resolving any open issues for a submitted application from the time the case is submitted to the point the case is issued

• Process a variety of tasks and high volumes of work in a fast paced, time-sensitive, environment.

• Accountable for providing follow through to ensure correction is made to resolve problems or complaints and notify iniduals of action taken.

Relationships

• Work with new broker back offices and Annuity Marketing to ensure that processing expectations are met once established

• Develop relationships with key administrative and office support staff to facilitate proper business flow between various business units as well as third party administrators

• Make recommendations to sales and marketing to help reduce applications received "not in good order"

• Provide professional, high level, customer service via telephone (inbound and outbound), e-mail, and/or written communication, handling policy inquiries.

• Conduct communications in a pleasant, professional manner with the needs of the customer on the forefront of all interactions. Perceive, distinguish, and empathize with emotions of internal/external customers.

• Update account history with results of inquiry to include proper documentation.

Compliance

• Adhere to department production and quality policies and standards

• Using knowledge of annuity contracts, government regulations, and departmental policies and procedures ensure required documentation is considered when processing applications.

• Conduct all business transactions in a manner that upholds the high ethical standards

Required Knowledge, Skills, Abilities and/or Related Experience

• 2-Year Degree; 4-Year Degree preferred

• Successful completion of Life insurance related education such as LOMA or CLU coursework strongly preferred

• 2+ years of relevant experience

• Must demonstrate strong organizational, mathematical, oral, and written communications skills.

• Demonstrated strong customer relationship management and servicing skills as well as internal corporate relationship management capabilities

• Excellent telephone skills required.

• Working knowledge MS Office, Word, Excel, and Power Point required

• Experience working in a service center, sales support team and/or other previous industry experience preferred

Ability to Travel: Up to 10%

The expected hiring range for this position is $25.10 - $31.37 hourly for work performed in the primary location (Philadelphia, PA). This expected hiring range covers only base pay and excludes any other compensation components such as commissions or incentive awards. The successful candidate’s starting base pay will be based on several factors including work location, job-related skills, experience, qualifications, and market conditions. These ranges may be modified in the future.

Work location may be flexible if approved by the Company.

What We Offer

At Reliance Matrix, we believe that fostering an inclusive culture allows us to realize more of our potential. And we can’t do this without our most important asset—you.

That is why we offer a competitive pay package and a range of benefits to help team members thrive in their financial, physical, and mental wellbeing.  

Our Benefits:

• An annual performance bonus for all team members
• Generous 401(k) company match that is immediately vested
• A choice of three medical plans (that include prescription drug coverage) to suit your unique needs.  For High Deductible Health Plan enrollees, a company contribution to your Health Savings Account
• Multiple options for dental and vision coverage
• Company provided Life & Disability Insurance to ensure financial protection when you need it most
• Family friendly benefits including Paid Parental Leave & Adoption Assistance 
• Hybrid work arrangements for eligible roles
• Tuition Reimbursement and Continuing Professional Education
• Paid Time Off – new hires start with at least 20 days of PTO per year in addition to nine company paid holidays.  As you grow with us, your PTO may increase based on your level within the company and years of service. 
• Volunteer days, community partnerships, and Employee Assistance Program
• Ability to connect with colleagues around the country through our Employee Resource Group program

Our Values:

• Integrity
• Empowerment
• Compassion
• Collaboration
• Fun

EEO Statement

Reliance Matrix is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, national origin, citizenship, age or disability, or any other classification or characteristic protected by federal or state law or regulation. We assure you that your opportunity for employment depends solely on your qualifications.

Title: VP of Customer Care

Location: Charlotte, North Carolina, United States

Hybrid

Job Description:

Overview

The Vice President of Customer Care is a senior leadership role responsible for developing and executing strategies that ensure exceptional customer service and support. This position will oversee all customer care operations, including call centers and customer technical support teams. The ideal candidate will have a strong background in customer service, exceptional leadership skills, and a passion for creating a customer-obsessed culture.

This role is required to sit onsite in our Charlotte, NC HQ Uptown location (Hybrid - 3 days per week).

What you’ll do

• Strategic Leadership:
  • Develop and implement a comprehensive customer care strategy aligned with the company's vision and goals.
  • Drive initiatives to enhance the overall customer experience and satisfaction.
• Operational Management:
  • Oversee day-to-day operations of customer care teams, ensuring high-quality service delivery.
  • Establish and monitor performance metrics to evaluate the effectiveness of customer care processes and identify areas for improvement.
  • Implement and manage customer care technologies and systems to improve efficiency and service quality.
• Team Leadership:
  • Lead, mentor, and develop a high-performing customer care team.
  • Foster a positive and collaborative team environment that promotes professional growth and development.
• Customer Experience:
  • Advocate for the customer within the organization, ensuring their needs and feedback are heard and addressed.
  • Develop and maintain strong relationships with key customers, addressing their concerns and ensuring their satisfaction.
• Continuous Improvement:
  • Identify and implement best practices and innovative solutions to enhance the customer care function.
  • Stay current with industry trends and advancements in customer service and experience.
• Collaboration:
  • Work closely with other departments, including Sales, Marketing, and Product Development, to ensure a seamless customer experience.
  • Collaborate with senior leadership to align customer care strategies with overall business objectives.