Title: OTISLINE Customer Service Rep - Split Shift

remote type Hybrid

locations

• OT325: NSP - BLOOMFIELD, CT 212 WEST
• NEWBERRY RD, BLOOMFIELD, CT, 06002 USA
• Country:United States of America

time type Full time

Job Description:

OTISLINE Otis' customer care call center has an opening on split-shift, for a customer service representative. The working hours for this role is 11:30 AM-7:30 PM when working Monday through Friday and will be required to work 3:30 PM-11:30 PM when scheduled on weekends.

OTISLINE is a unique, quality-driven, customer-focused environment. OTISLINE employees work directly for Otis, and are experts in the elevator industry. We operate 24 hours a day, 365 days a year to deliver outstanding service to our customers. Commitment and teamwork are important to our customers, mechanics, local offices, and the OTISLINE team. Location is Bloomfield, CT, however, a hybrid remote work arrangement is an option once fully trained and productive. You will also be able to participate in an incentive compensation program based on your quality and productivity performance.

(CSR) duties include:

On a typical day, you will:

• Receive, document, and process service requests from customers, mechanics, elevator phones, and Otis local offices utilizing Salesforce Service Cloud.

• Ensure the timely dispatching of service mechanics and escalate requests to Otis field management as appropriate.

• Work on other tasks as necessary such as elevator phone programming and continuous improvement activities.

What you will need to be successful:

• High school diploma

• Must have a dedicated workspace and high-speed internet

• Excellent customer service skills, including professional phone etiquette and the ability to handle difficult customers and trapped elevator passengers.

• Candidate must demonstrate a strong familiarity with computers and basic application familiarity.

• Excellent communication skills, including speaking, listening, and writing, as well as attention to detail and the ability to follow standard processes and procedures is a requirement.

• Ability to attain and maintain department performance metrics (such as call handle time, schedule adherence, and quality monitoring).

• Candidate must be able to adhere to assigned work schedules, including but not limited to assigned shift, hours, and days off.

• Candidate must also be able to work rotational scheduled weekends and holidays. Shift differential pay is offered for hours worked outside 1st shift/weekdays.

• Regular attendance, including the ability to start assigned shift on-time, is mandatory.

• Candidate must possess the ability to type at least 25 wpm with accuracy.

• Candidate must be able to work well in a call center and team environment and understand shift work and its requirements; including willingness to handle evening shifts, weekends, and holidays.

• Ability to adhere to Otis' absolutes of safety, ethics, and quality.

• French/English language required

The salary for this role is $41,000.00. We may ultimately pay more or less than the posted range, and the range may change in the future. Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.

Apply today to join us and build what's next!

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the erse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a erse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a erse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Title: Clinical Referral Specialist - Behavioral Health Call Center - Full-time

Location: Aurora IL United States

Department: 02040 AMG Admin - Behavioral Health

Status: Full time

Benefits Eligible: Yes

Hours Per Week: 40

Schedule Details/Additional Information:

• Call Center hours are Monday-Friday 8 a.m.-5 p.m.
• Remote position. Locals only apply. Candidate will be required to come onsite for training and meetings.
• This position is 95% Scheduling

Pay Range $21.45 - $32.20

Job Description

Major Responsibilities:

• Reviews work queues to identify unscheduled ordered services and connects with the patient to schedule the appropriate service.
• Schedules appointments including complex specialty appointments and adheres to appropriate protocols. Communicates to the patient all pre and post appointment instructions (i.e., medication guidelines, food/beverage consumption guidelines, check in procedures, directions to facilities, etc.). Schedules the ordered medical service accurately and links order to appointment.
• Responsible for providing provider referrals to patients based on the ordered medical service and patient's preferences.
• Responsible for documenting all contact attempts to schedule the ordered medical service in the patient's electronic health record and adhering to department workflows and procedures for contact attempts. Responsible for notifying the ordering provider through telephone encounter in electronic health record when an ordered medical service is removed according to the department's assigned removal reasons.
• Provides the highest level of patient service by problem solving, documenting patient concerns, and identifying appropriate follow-up for patients. Educates patients regarding referral and authorization requirements, payer coverage, eligibility guidelines, and insurance related changes or trends.
• Performs registration responsibilities to ensure accurate patient information and confirms patient payer information.
• Maintains knowledge of the following and the associated reference material; Medicare, Medicaid and third-party payer requirements, guidelines and policies, insurance plans requiring pre-authorization and current accepted insurance plans.
• May obtain demographic and insurance information. May ensure insurance and patient information obtained is complete and accurate and update information if necessary. May update financial information and other data when changes or additions occur, and may communicate to patients as appropriate.

Licensure, Registration, and/or Certification Required:

• None Required.

Education Required:

• High School Graduate.

Experience Required:

• Typically requires 1 year of experience in a medical group with focused experience in the coordination of patient care including scheduling of specialty services and comprehensive understanding of medical terminology.

Knowledge, Skills & Abilities Required:

• Knowledge of clinical processes and procedures, including a good working knowledge of medical terminology and medical chart documentation.
• Knowledge of patient focused software systems, (i.e. EPIC & Interactive Intelligence (I3)). Ability to efficiently enter/update database records and read/comprehend patient records.
• Excellent communication skills and the ability to communicate professionally and effectively with patients, peers, and caregivers across the organization.
• Demonstrated ability to work independently and be self-directed.
• Proficiency in Microsoft Office.
• Ability to manage multiple tasks.
• Excellent customer service skills.

Physical Requirements and Working Conditions:

• Exposed to a normal office environment.
• May require some travel, so there will be exposure to weather and road conditions.
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Title: Quality Customer Relations Manager

Location: Buffalo NY United States

Job Description:

Ready for more than just a job? Build a career with purpose.

At Lactalis in the USA, we believe in promoting from within and giving our employees meaningful opportunities to learn, grow, and thrive. Whether you're just starting out or bringing years of experience, we'll provide the tools and support you need to succeed.

As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.

In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, Président specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.

At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, erse perspectives are celebrated, and everyone's unique background and ideas are valued.

Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.

From your PASSION to ours

Lactalis American Group, part of the Lactalis family of companies, is currently hiring a Quality Customer Relations Manager based in Buffalo, NY.

The Quality Customer Relations Manager serves as the critical link between customers and the central quality function of LAG business. This role is responsible for managing product quality-related customer communications, resolving quality complaints efficiently, analyzing customer feedback, and ensuring that all quality standards meet both regulatory and customer expectations.

This position will work cross-functionally with Regulatory, Legal, Production, Logistics, and Customer Service teams to ensure that product excellence is consistently delivered and customer trust is upheld.

Additionally, the position will be responsible for overseeing the quality assurance process for both import and export operations, ensuring that products meet regulatory standards and customer specifications. This role includes managing the FSVP program, ensuring compliance with FDA regulations and import/export guidelines, as well as managing the Service Level Agreements (SLA) for export customers to guarantee timely and consistent delivery of high-quality goods.

From your EXPERTISE to ours

Key responsibilities for this position include:

1.Customer Quality Issue Management

• Receive, log, and investigate product quality complaints from customers, distributors, and retail partners.
• Coordinate internal investigations with Central QA, production, and supply chain teams to determine root cause.
• Communicate findings and corrective actions clearly and promptly to customers.
• Ensure closure of customer complaints within defined turnaround time (TAT) and maintain a high resolution rate.

2. Centralized Complaint Handling System

• Maintain a centralized system for tracking, analyzing, and reporting all customer quality-related complaints.
• Contribute to the monthly and quarterly reports on complaint trends, root causes, and recurring issues.
• Monitor complaint metrics for the key customers, detect trends and drive improvement.
• Manage the OSD&R flux with Logistics, Sales and Management Control

3. Quality Communication & Customer Assurance

• Act as the main contact point for all product quality concerns raised by key customers or accounts.
• Provide assurance to customers by explaining the company's quality policies, food safety standards, and certifications (FSSAI, ISO, HACCP, etc.).
• Maintain Clients Portals up-to-date information about their products and quality position statements in their online portals to ensure transparency, compliance, and supply chain reliability.

4. Continuous Improvement & Preventive Action

• Work with cross-functional teams to identify and implement preventive measures to reduce quality complaints.
• Track performance of CAPAs and ensure learnings are integrated across production sites and customer-facing teams

5. FSVP (Foreign Supplier Verification Program) Management

• Oversee the implementation and maintenance of the FSVP program in compliance with FDA regulations and the FSMA (Food Safety Modernization Act) for imported products.
• Verify the safety and quality standards of foreign suppliers, including reviewing supplier certifications, and verifying that all imported goods meet the required food safety standards.
• Maintain records of supplier evaluations, certifications, and audit findings in centralized databases.
• Collaborate with the Import/Export teams and Regulatory teams to ensure that all imported products are properly labeled, documented, and comply with U.S. import regulations.
• Stay updated on dairy industry standards, emerging regulatory changes, and best practices in quality management

6. Service Level Agreement (SLA) Management for Export Customers

• Develop, monitor, and manage SLAs for export customers, ensuring timely delivery and product quality meets or exceeds customer expectations.
• Coordinate with logistics, production, and customer service teams to ensure that SLAs for export shipments are consistently met, including order accuracy, delivery timelines, and quality control checks.
• Manage any quality-related issues raised by export customers, working cross-functionally to resolve them efficiently and maintaining customer satisfaction.
• Regularly review and report on SLA performance metrics (e.g., on-time delivery, defect rates, customer complaints) and recommend improvements to meet customer requirements and business objectives.

Work Conditions

• Extended hours may be necessary depending on the project needs.
• Travel may be required infrequently
• To fulfill these responsibilities, tools such as a computer, phone or, and / or allowance(s) may be provided.
• To fulfill these responsibilities, a cell phone is required.
• Reasonable accommodations may be made to enable iniduals with disabilities to perform these essential duties and responsibilities.
• This position requires physical presence in the office, in accordance with the guidelines of the Hybrid Work Policy.
• Demonstrate commitment to a safe working environment that promotes the health and well-being of all employees and that will further contribute to the Company's overall performance and success.

Requirements

Qualifications:

Education & Experience

• Bachelors degree or equivalent experience required; Masters degree is preferred; or equivalent experience to include a minimum of eight (8) years job related experience in the Food industry
• 5+ years Management experience required
• 5+ years related experience required
• Experience in Dairy Industry required

Skills/Abilities/Specialized Knowledge

• Microsoft Office
• Data warehouse Professional Certifications

At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.

Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any ision of the Company that is an Affirmative Action Employer will comply with all related legal obligations

Salary Description

$70,000.00-$85,000.00

Title: Manager, Customer Success Strategy & Operations

Location: Bellevue, Washington; Chicago, Illinois; San Francisco, California

Job Description:

Get to know Okta

Okta is The World's Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We're building a world where Identity belongs to you.

The Manager, Customer Success Strategy and Operations will be key in driving the success and scalability of the post-sale customer experience through Data Analytics. You will act as a strategic partner to the Customer Success leadership, owning the operational roadmap for data and analytics, along with Fiscal Year Planning, and Head Count Capacity planning to ensure the team has the necessary insights, systems, and processes to achieve their strategic goals. This is a cross-functional role that requires managing complex projects, leveraging data for strategic decision-making, and driving significant process improvements across the Customer Success organization.

Key Responsibilities

Program Strategy & Execution

• Strategic Planning & Program Management: Lead and manage cross-functional strategic initiatives and the GTM planning process, including capacity planning and coverage model changes..
• Executive Insights & Communication: Proactively gather, analyze, and synthesize data from multiple sources to develop and deliver insightful, executive-level presentations for senior leadership to drive business decisions.
• Process Governance & Documentation: Own the drafting, publishing, and enforcement of critical process and policy documentation, ensuring alignment across all supported functions.

Operational Excellence, Transformation, and Efficiency

• System Ownership & Optimization: Serve as the strategic owner for data analysis requests for Customer Success, ensuring effective architecture, configuration, integrations, and ongoing optimization for systems like Tableau.
• Data Integrity & Management: Drive significant process and system improvements to ensure overall data integrity and data-driven decision-making across Customer Success.
• Business Requirements Translation: Partner with Customer Success leadership and cross-functional teams to translate high-level business requirements and strategic goals into effective application solutions, data sources, and workflows.
• Operational Support & Issue Resolution: Oversee the triage, troubleshooting, and optimization of operational issues and systems to minimize friction and maximize team productivity.
• Performance Monitoring: Define, implement, and continuously monitor key performance indicators (KPIs) and customer health scorecards that reflect customer data and align with strategic business goals.

Role Specifications

• Education: Bachelor's degree (BS or BA).
• 6+ years of experience in an operational analytics, business operations, or reporting role, ideally in a SaaS environment.
• Proven experience in managing complex, cross-functional projects and driving process improvement initiatives.
• Strong knowledge and hands-on experience in administering and optimizing Customer Success Management reporting platforms (e.g., Tableau) and CRM systems (e.g., Salesforce).
• Experience analyzing financial and sales data is essential.
• Understanding of SaaS financial and business metrics is ideal.

Skills:

• Exceptional analytical skills with the demonstrated ability to collect, assess, and present data in a clear, actionable, and insightful way to senior audiences.
• Excellent verbal, written, and presentation communication skills, with confidence in advocating for best practices to stakeholders and senior executives.
• Strong critical thinking and problem-solving skills, including the ability to break down ambiguous, large-scale problems into manageable components.
• Proficiency in data analysis and visualization tools such as Tableau and advanced Excel.

#Ll-GM

#Hybrid

#P15614

The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $140,000-$210,000 USD

Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.

The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:$125,000-$187,000 USD

What you can look forward to as a Full-Time Okta employee!

• Amazing Benefits
• Making Social Impact
• Developing Talent and Fostering Connection + Community at Okta

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! 

Some roles may require travel to one of our office locations for in-person onboarding.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.

U.S. Equal Opportunity Employment Information

Title: Local Area Field Admissions Rep

Location: Phoenix AZ United States

Type REG - Regular Employee

Job Description:

Overview

Do you enjoy helping iniduals achieve their educational and career goals? As a Field Admissions Representative you'll have the opportunity to interact with a erse range of iniduals. Every day brings new faces and new stories, making the job dynamic and exciting.

You'll have the flexibility to manage your schedule and work independently. If you enjoy traveling, this role offers the chance to explore different neighborhoods, cities, and regions within your designated territory.

Position Overview:The Field Admissions Representatives finds passionate and motivated students who have a desire to learn and develop their skills at Universal Technical Institute. This role will be responsible for working closely with their local high schools to recruit students and build awareness of Universal Technical Institute and its programs. The Representative will work a territory within a 120 miles radius.

The ideal candidate for this position will have a customer -focused, extroverted style that can enliven, engage, motivate, and positively impact iniduals. One should enjoy making connections and communicating with people while proactively establishing relationships and must be able to follow established guidelines and procedures. One must also work independently in a fast paced and results oriented environment while prioritizing their schedules to maximize time.

• This is a remote position, however, it will require the candidate to currently live and travel throughout the Phoenix area.

What We Offer:

• Salary: $75,000 - $85,000 per year
• Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
• Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible, Holiday)
• Retirement Matching: 50% match on the first 6% of your contributions after 90 days
• Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
• Competitive Insurance: Health, vision, and dental coverage for you and your dependents
• Pet Insurance: Competitive coverage for your furry family members through ASPCA
• Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

Responsibilities

• Building Relationships: Develops new relationships and strengthens existing partnerships with dealerships, designated industry partners, High Schools and local communities
• Events: In person presentation at High Schools. Represents UTI and our programs at other offsite events
• Consultative Mindset: Conducts informative and professional in-home interviews utilizing technical knowledge and skills. Maintains CRM database that will allow for thorough follow-up with potential students.
• Public Speaking and Presenting: Presents to all levels of educators in high schools and other educational institutions to encourage their students to attend Universal Technical Institute.
• Product knowledge: Maintains knowledge of Universal Technical Institute programs, financing options and other pertinent information to answer prospective student questions during a presentation.
• Metrics: Meet or exceed monthly and quarterly department enrollment goals through effective outreach and recruitment efforts.
• Adheres to all compliance criteria and procedures established by external regulatory bodies and by UTI.
• Other duties as necessary

Qualifications

• Education: High School degree or GED required. Bachelor's degree a plus.

Experience

• Experience with public speaking preferred.

• Industry knowledge preferred.

• 3 - 5 years outside sales experience preferred.

• Must be able to clear Background check, including MVR

• Communication Skills: Strong verbal and written communication skills. Interviews are conducted in person and virtually.

• Presentation Skills: Strong presentation and sales skills are required.

• Technical Skills: Must have good understanding of Microsoft Office programs. Must be able to analyze and report data.

• Interpersonal skills: builds effective relationships, works independently, ability to work in a fast paced environment, customer service attitude, self-motivated, organized, ability to manage their territory

About Us:

It's all about the reputation. 60 years of experience, trusted by 35+ industry leading brands, 16 campuses, 16 technical programs. But it's not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We're on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy!

#LI-TH1

#HP

Operations Product Support Specialist - Servicing Transfer

Locations:  Pleasant Hill, Missouri

Full time

Remote

job requisition id R205153

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As an Operations Production Support Specialist within PNC Midland's Commercial Real Estate - Servicing Transfers Group, you will be based remotely within Pleasant Hill, Missouri.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Leads a critical operational support service, process, capability or initiative within an operational unit and ensures performance and/or risk indicators are met.
• Establishes and monitors process performance measurements and business impact. Gathers and communicates performance statistics and reports to internal stakeholders and senior management.
• Promotes and monitors the production workflow and assists team members with escalated process issues. Independently identifies and resolves exceptions and serves as a point of escalation.
• Monitors effectiveness and efficiency of production and/or process. Determines and/or drives change and improvement efforts in production and/or processes.
• Ensures the business adheres to policies, procedures and regulatory standards. Independently resolves compliance issues and drives risk mitigation activities.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Accountability, Customer Solutions, Ensure Compliance, Personal Initiative, Process Improvements, Results-Oriented, Risk Mitigation Strategies, Standard Operating Procedure (SOP

Competencies

Accuracy and Attention to Detail, Business Process Design, Decision Making and Critical Thinking, Effective Communications, Managing Multiple Priorities, Operational Functions, Problem Management Process, Process Management, Standard Operating Procedures

Work Experience

Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [email protected]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.  Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Equal Employment Opportunity (EEO)

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of iniduals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Title: Associate Solutions Architect LATAM

Location: Remote - Colombia

Job Description:

HubSpot is on a mission to become the #1 Smart CRM for scaling companies. As our platform and the AI landscape rapidly evolve, we are seeking a forward-thinking Associate Solutions Architect to guide our customers through technology transformation. This role is pivotal in ensuring our customers unlock the full potential of HubSpot's unified platform to solve their foundational challenges and achieve their goals.

Come join one of the most innovative teams at HubSpot. You will act as a technical advisor, building foundational product expertise with sharp business acumen. You will not just solve for today’s problems; you will help architect tomorrow's solutions by supporting the development of technical roadmaps that drive platform adoption and tangible business value.

In this role, you'll get to:

• Serve as a foundational technical advisor, translating routine business needs into implementable solutions on the HubSpot platform, with guidance on complex cases.
• Advise on solution design and identify clear opportunities to integrate systems, driving platform adoption across the customer lifecycle.
• Support the development of technical roadmaps for customers, ensuring alignment with known solutions and best practices.
• Lead discovery and solution design for routine, single-multi hub engagements, guiding customers and partners on standard practices for leveraging core CRM features and the HubSpot ecosystem.
• Act as a supporting technical resource on customer and partner-led projects, addressing straightforward product use cases and learning to mitigate technical risks.
• Champion foundational innovation by learning about emerging technologies and AI advancements, and assisting in the identification of opportunities to enhance HubSpot solutions.
• Assist in the application of AI-powered tools to create simple proof-of-concept automations, demonstrating the potential of HubSpot's AI products.
• Collaborate with internal Product and Engineering teams by providing basic, task-level feedback from the field to influence future platform enhancements.

We are looking for people who:

• Experience: 1-2 years in technical consulting, technical services, or a similar foundational role within enterprise SaaS. 
• Technical Problem Solving and Solutioning: Ability to analyze problems and apply learned knowledge to routine technical solutions.
  • Familiarity with system concepts, APIs, and architectural design for basic solutions.
  • Ability to learn and assist in creating simple AI-based solutions through orchestration and automation.
• Business Acumen & Value Realization: Learning to connect technology features to basic business outcomes.
  • Ability to assist in articulating the value of technical solutions and advising customers on achieving foundational goals.
• Holistic Systems Thinking: Growing understanding of how foundational systems and processes interconnect.
  • Talent for executing small-scale architectural plans that address narrow business processes.
• Executive Communication & Influence: Clear communication skills, focusing on articulating technical details accurately to stakeholders.
• Innovation & Leadership: Openness to new ideas and experimenting with leveraging AI and emerging technologies.

We have several roles open at different levels within this team. During the process, if we believe your experience may align more closely with another level, we’ll discuss this with you and outline potential next steps.

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. 

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world

By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.

Account Manager

Location: This position requires the candidate to be based in the Louisville, KY

Workplace Type: Remote

Job Shift: 1st

Job Description

Summary

Welcome to Central Steel & Wire, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1909, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Central Steel offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.

Are you passionate about building and nurturing customer relationships? As an Outside Account Manager with Central Steel & Wire, you will play a pivotal role in maintaining and expanding our transactional business with both current and past customers within your designated marketplace. This position requires the candidate to be based in the Louisville, KY area and will support the Louisville, Lexington, and Cincinnati territory. This dynamic position offers the opportunity to leverage your skills in relationship management and business development, ensuring that our clients receive unparalleled service and support.

Roles and Responsibilities

• Quickly builds strong relationships with contacts at all levels across a variety of functions within customer organizations but especially with purchasing decision makers; develops customer trust and confidence in Ryerson and its representatives
• Works closely with our inside sales team, credit center, inventory managers, and other departments within the company to creatively achieve both company and customer objectives
• Understands and monitors the competitive environment and provides market intelligence to sales management to help shape service center sales strategies, price levels, and working capital decisions
• Increases revenue from assigned customers by selling value-added services and programs; grows new business by increasing sales through profitable transactional growth
• Manages customer accounts, including implementation of memorandum of understanding margin analysis, competitive market information, and quality improvement initiatives
• Develop and implements appropriate sales and commercial programs while promoting our E-Commerce capabilities
• Consistently manages daily call planning execution to keep customers informed about the industry, economic trends, and Ryerson's ability to assist customers in adapting to change
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Requirements

• Bachelor's degree preferred (preferably in marketing, business, or a related field of study) or related experience
• Minimum of 3-5 years of previous sales experience in the metals service center industry or similar industrial sales background
• Proficiency with MS Office a must, SAP and Salesforce.com experience are highly desired
• Strong business acumen with excellent customer service, interpersonal and both oral and written communication skills; persuasive negotiation skills with the ability to work within a team or inidual environment
• Effective problem-solving/conflict-resolution skills and the ability to maintain confidentiality
• Highly motivated with a demonstrated ability to build strong relationships quickly
• An aggressive, competitive, and self-motivated attitude is essential

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.

Title: Senior Technical Support Engineer

Location: Austin, TX, United States

Hybrid

Job Description:

Build Your Career at Informatica

We seek innovative thinkers who believe in the power of data to drive meaningful change. At Informatica, we welcome adventurous minds eager to tackle the world's most complex challenges. Our employees are empowered to push their bold ideas forward, and we are united by a shared passion for using data to do the extraordinary for each other and the world.

Your Opportunity:

We are looking for a Senior Technical Support Engineer, with a proven record of accomplishment in technical field to join our Power Exchange and CDIR (Cloud Data Ingestion & Replication) Global Technical Support team. In this role, you'll use your analytical thinking and influencing skills to become a trusted advisor to our customers in solving their technical issues from inception to closure. Located in our Austin TX office you will be an inidual contributor reporting to our Manager, GCS

Essential Duties & Responsibilities

• Diagnose and resolve more complex technical issues related to the company's software products
• Specializes in areas or modules of the product
• Provides feedback on the area of specialization to R&D.
• Participates on technical forums
• Manages communications to customers, at all levels, to maintain positive relationships.
• Experienced user of information and GenAI tools and training to provide consistent, high levels of customer satisfaction.
• Participates in problem escalation and call prevention projects to help customers and other technical support staff increase efficiency.
• Contributes to online knowledge base of known issues/solutions.
• May mentor Associates and Support Engineers.
• May contribute in the team recruitment process by serving on interview panels.

Knowledge & Skills

• Working knowledge of Informatica Cloud, PowerCenter, PowerExchange, other ETL tools, SaaS platforms, and/or data management tools is desirable.
• Experience with on-premises and cloud databases such as Oracle, SQL Server, PostgreSQL, Snowflake, Databricks, and ADLS.
• Experience with the z/OS platform (including JCL and IBM utilities), database technologies like DB2, VSAM, and non-relational databases such as IMS and ADABAS are an added benefit.
• Knowledge of concepts such as Change Data Capture (CDC), Slowly Changing Dimensions (SCD) types, and database logging.
• Experience working with various operating systems including Linux, Windows, AIX, and Mainframes.
• Understanding of computer networking concepts.
• Excellent written and verbal communication.
• Seasoned, experienced professional with a full understanding of area of specialization who resolves wide ranges of issues in creative ways.
• Works on problems of erse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
• Expands skills and practical knowledge by routinely working with experts in the field and outside of immediate team/area/segment.
• Well developed knowledge of relational database management and Cloud software services theory and practices.
• Strong analytical and problem solving ability.
• Highly adept at customer relationship and issue resolution communication skill.

Education/Experience

• BA/BS or equivalent educational background is preferred.
• Minimum 5+ years of relevant professional experience.

Perks & Benefits

• Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance, and 401k plan or international pension/retirement plans
• Flexible time-off policy and hybrid working practices
• Equity opportunities and an employee stock purchase program (ESPP)
• Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

Our DATA values are our north star and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, our employees are our greatest competitive advantage. So, if your experience aligns but doesn't exactly match every qualification, apply anyway. You may be exactly who we need to fuel our future with innovative ideas and a thriving culture.

Informatica (NYSE: INFA), an Enterprise Cloud Data Management leader, brings data and AI to life by empowering businesses to realize the transformative power of their most critical assets. We pioneered the Informatica Intelligent Data Management Cloud that manages data across any multi-cloud, hybrid system, democratizing data to advance business strategies. Customers in over 100 countries and 85 of the Fortune 100 rely on Informatica. www.informatica.com. Connect with LinkedIn, Twitter, and Facebook. Informatica. Where data and AI come to life.

We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, creed, color, national origin, gender, sex, sexual orientation, marital status, religion, age, disability, gender identity, veteran status or any other characteristic protected by applicable law and Informatica policy.

Title: Disability Representative Sr

Location:

Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence:

• Dubuque, IA : 4141 Westmark Drive, Dubuque, IA 52002
• Cedar Rapids, IA : 333 1st Street SE Ste. 200 Cedar Rapids IA 52401
• Coralville, IA: 3273 Ridgeway Drive Coralville IA 52241
• Dublin, OH : 5500 Glendon Court Dublin OH 43016
• New Albany, OH : 7795 Walton Parkway New Albany, OH 43054
• Chicago, IL : 175 W. Jackson Blvd. 12th Fl. Chicago IL 60604
• Indianapolis, IN: 8909 Purdue Road Suite 501 Indianapolis, IN 46268
• Irving, TX: 2201 W. Royal Lane Suite 125 Irving, TX 75063
• Memphis, TN : 8125 Sedgwick Way, Memphis TN 38125
• Southfield, MI : 300 Galleria Officentre Southfield MI 48034
• Orlando, FL : 12650 Ingenuity Dr Orlando FL 32826
• Eden Prairie, MN : 11000 Prairie Lakes Drive Eden Prairie, MN 55344
• West Hills, CA : 8521 Fallbrook Ave West Hills, CA 91304

Full time

Hybrid

Job Description:

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Disability Representative Sr

PRIMARY PURPOSE: Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making timely payments/approvals and adjustments, medically managing disability claims including comorbidities, concurrent plans, and complex ADA accommodations; coordinates investigative efforts, thoroughly reviews contested claims, negotiates return to work with or without job accommodations, and evaluates and arranges appropriate referral of claims to outside vendors.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Makes independent claim determinations, based on the information received, to approve complex disability claims or makes a recommendation to team lead to deny claims based on the disability plan.
• Reviews and analyzes complex medical information (i.e. attending physician statements, office notes, operative reports, etc.) to determine if the claimant is disabled as defined by the disability plan.
• Oversees additional facets of complex claims including but not limited to comorbidities, concurrent plans, complex ADA accommodations, and claims outside of typical guidelines.
• Utilizes the appropriate clinical resources in case assessment (i.e. duration guidelines, in-house clinicians), as needed.
• Determines benefits due pursuant to a disability plan, makes timely claims payments/approvals and adjustments for workers compensation, Social Security Disability Income (SSDI), and other disability offsets.
• Informs claimants of documentation required to process claims, required time frames, payment information and claims status by phone, written correspondence and/or claims system.
• Communicates with the claimants' providers to set expectations regarding return to work.
• Medically manages complex disability claims ensuring compliance with duration control guidelines and plan provisions.
• Communicates clearly and timely with claimant and client on all aspects of claims process by phone, written correspondence and/or claims system.
• Coordinates investigative efforts ensuring appropriateness; provides thorough review of contested claims.
• Evaluates and arranges appropriate referral of claims to outside vendors or physician advisor reviews, surveillance, independent medical evaluation, functional capability evaluation, and/or related disability activities.
• Negotiates return to work with or without job accommodations via the claimant's physician and employer.
• Refers cases to team lead and clinical case management for additional review when appropriate.
• Maintains professional client relationships and provides excellent customer service.
• Meets the organization's quality program(s) minimum requirements.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.

QUALIFICATIONS

Education & Licensing

High School diploma or GED required. Bachelor's degree from an accredited university or college preferred. State certification or licensing in statutory leaves is preferred or may be required based on state regulations.

Experience

Three (3) years of benefits or disability case/claims management experience or equivalent combination of education and experience preferred.

Skills & Knowledge

• Knowledge of ERISA regulations, required offsets and deductions, disability duration and medical management practices and Social Security application procedures
• Knowledge of state and federal FMLA regulations
• Working knowledge of medical terminology and duration management
• Excellent oral and written communication, including presentation skills
• Proficient computer skills including working knowledge of Microsoft Office
• Analytical, interpretive, and critical thinking skills
• Ability to manage ambiguity
• Strong organizational and multitasking skills
• Ability to work in a team environment
• Ability to meet or exceed performance competencies as required by program
• Effective decision-making and negotiation skills
• Ability to exercise judgement autonomously within established procedures

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Ability to sit at a desk for extended periods while operating a computer and phone system. Travel as required.

Auditory/Visual: Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $20.39 - $24.00 USD Hourly. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Diego Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, the California Fair Chance Act, and all other applicable laws.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a erse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Title: Account Executive, Commercial

, Italy

Location: Milano, ITA

Job Description:

About Zscaler

Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability. 

We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.

Account Executive, Commercial, Italy 

We're looking for an experienced Account Executive to join our Commercial sales team, offering a hybrid working model. Reporting to the Sales Director, you'll be responsible for:

• Taking ownership of an assigned territory focused on net new logo and up-sell opportunities (accounts 750 - 5000 users)
• Demonstrating expertise in building business cases that clearly show value and differentiation at all levels of your customer/prospect organizations
• Benefitting from Sales Engineering, Solution Architecture, Value Consulting and Transformation Teams throughout your sales cycles
• Constantly generating pipeline using new techniques, tools, joint field marketing initiatives, trade shows, and top tier channel partners (VAR, SI & SP)

What We're Looking for (Minimum Qualifications)

• Must have minimum 3 years of sales experience with a revenue quota, selling to commercial accounts in Italy 
• Must have history of a consistent track record of over-achievement; net new logo accomplishments; and understanding of how to leverage channel partnerships
• Must have a willingness to be coached and the discipline to work a proven sales process from beginning to end
• Must have evidence of 'team sales' and the ability to use internal resources, partners, and team members to be successful
• Fluent Italian

What Will Make You Stand Out (Preferred Qualifications)

• Experience selling security, SaaS or software
• Bachelor's degree in Business or related area

#LI-PM1

#LI-Hybrid

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the erse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all iniduals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neuroergent or require pregnancy-related support.

Title: Privacy Coordinator

**Location:**This role will be remote and based in Ireland or the UK

Category: Legal

Job Description:

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with erse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

See yourself at Twilio

Join the team as our next Privacy Coordinator

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports ersity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to support the Privacy Governance Team and report to the Sr. Privacy Governance Manager within the Legal organization. Your role will provide integral support to the Privacy team, helping them stay on track with company priorities. You will help prioritize and maintain regulatory requirements within the Privacy Governance Team and be a key player in making the Twilio privacy team successful. You will support business enablement 

Responsibilities

In this role, you’ll:

• Maintain and monitor the Privacy externally facing mailbox
• Support Privacy Vendor governance activities
• Support Data Subject Request processing
• Maintain and update privacy documentation
• Knowledge management of privacy related documentation
• Identify process improvements and assist with implementation of enhancements
• On-call support for incident management

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values erse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 1+ years of Privacy Experience 
• Customer privacy query resolution experience
• Experience in supporting cross functional privacy initiatives such as GDPR, CCPA or other compliance frameworks
• Experience partnering with teams across the organization on privacy matters
• Ability to plan and prioritize and manage multiple activities at one time
• Strong people skills and the ability to work collaboratively with all colleagues
• Ability to use your own initiative and manage time efficiently
• Excellent organizational and problem solving skills

Desired:

• IAPP Certifications - CIPP/E, CIPM, CIPT 
• Other privacy qualifications/professional certifications

Location 

This role will be remote and based in Ireland or the UK

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an inidual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Title: Senior Commercial Claims Adjuster - General Liability

Locations Mechanicsburg, Pennsylvania

Categories Claims

Req ID 44893

$66,000 - $105,500

Fully Remote Worker

Job Description:

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it's our purpose.

Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people's lives. It takes empathy, precision, and a strong sense of partnership-and that's exactly what you'll find here.

We're a team of fast-paced fixers, empathetic experts, and outcomes drivers - people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you'll play a vital role in helping businesses and iniduals move forward with confidence.

Here, you'll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you're here, you're part of something bigger. You're part of a team that shows up, stands together, and leads with purpose.

Overview

Role specifics:

• Jurisdictions: Any
• Licenses: Any
• Location: This role is eligible for fully remote work.

How you'll make an impact

• Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims.
• Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.
• Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process
• Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.
• Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.

About You

Ideal candidates for this position will have:

• Claims Background: Commercial General Liability
• Jurisdictional Experience: Any
• Active Adjusters' licenses: Any

As a key member of our experienced Claims Adjuster team, you will:

• Investigate, evaluate, and resolve complex General Liability claims with moderate supervision, engaging your analytical skills to make decisions and bring claims to resolution.
• Work in partnership with our clients to deliver innovative solutions and enhance the claims management process
• Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants

Required Qualifications:

• High School Diploma.
• Minimum of 5 years related claims experience.
• Appropriately licensed and/or certified in all states in which claims are being handled.
• Knowledge of accepted industry standards and practices.
• Computer experience with related claims and business software.

DESIRED:

• Bachelor's Degree
• Bodiliy Injury
• Litigation Management
• Auto Liability

#LI-DF1 #LI-REMOTE

Compensation and benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and ersity

Click Here to review our U.S. Eligibility Requirements

Inclusion and ersity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees' erse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and ersity as a vital strength. By embracing ersity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming iniduals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Title: Clinical Engineering Admin Asst/Field Support Specialist

Location:

• Los Angeles, CA
• San Francisco, CA
• Sacramento, CA

This position will support our West Coast region in a remote capacity. Candidates should ideally live in the West or Mountain time zones.

Full time

Remote

Job Description:

If you are wondering what makes TRIMEDX different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance.

• Everyone is focused on serving the customer and we do that by collaborating and supporting each other
• Associates look forward to coming to work each day
• Every associate matters and makes a difference

It is truly a culture like no other - We hope you will join our team! Find out more about our company and culture here.

The Clinical Engineering Field Support Coordinator II provides clerical and administrative support for Clinical Engineering. The Field Support Coordinator organizes and develops information and materials necessary for meetings, special projects, and reports and acts as a liaison between Managers and other leaders. This position acts as a resource and provides support for the Field Operations, provides database support, and professionally represents TRIMEDX in all interactions by demonstrating a commitment to the TRIMEDX vision, mission, and core values. This position is managed centrally from the Corporate Office. This position will be part of a Field Operations administrative support pool. A ticket system is used to track work requested by those in Clinical Engineering supported by the Field Support Coordinator Team.

This position will support our West Coast region in a remote capacity. Candidates should ideally live in the West or Mountain time zones.

Required Hours: 8 am - 5 pm Pacific Time (9 am - 6 pm Mountain)

Applicants can expect a compensation range of $24-$29 per hour for this opportunity. This is the reasonable estimate that TRIMEDX believes it might pay for this particular job based on applicable circumstances at the time of posting. TRIMEDX may ultimately pay more or less than the posted range as permitted by law, and commensurate with the applicant's experience and qualifications.

TRIMEDX may also provide associates with benefits that include health/dental/vision, HSA/FSA, matching retirement plans, paid vacation and parental leave, adoption/infertility assistance, and more!

Responsibilities

Administrative Support

• Provide clerical and administrative support for staff
• Organize and develop information/materials necessary for meetings, special projects, presentations, and reports
• Interact with and provide support to all departmental infrastructure, including human resources, payroll, benefits, service operations, finance, and information technology
• Manage travel arrangements and expenses, as needed.
• Place orders for Indirect items in procurement system as outlined by TRIMEDX Supply Chain
• Perform additional support tasks: coordinate meetings (including QVRs and team meetings), calendar management, prepare documents, take notes/minutes, send reminders/responses, maintain files and records.
• Maintain documents: EOC Reports, QVR documents and minutes, and other documents as needed (Org chart/pictures)
• Schedule meetings as requested.
• Provide regional support for company sponsored events.

Data Support

• Establish and maintain record keeping systems and processes
• Compile data for routine and special reports, utilizing Microsoft products including Word, Excel and PowerPoint to prepare spreadsheets charts and graphs, Utilize and work with various database software programs.
• Compile daily, weekly, and monthly reports.
• Act as a data resource and assist other departments, Managers and Directors as needed.
• Maintain RSQ data, including approving/updating primary and secondary PM Tech, reassigning workorders, updating Warranty Information (including start/end dates), updating ROTA, and additional items, as directed.

Project Management

• Participate in obtaining information for various projects by contacting subject matter experts and resources at TRIMEDX and the hospital as required.
• Monitors compliance within various Divisional and TRIMEDX projects and tasks
• Coordinates and consolidates data collection and information requests, from Region(s) or System(s)
• All other duties as assigned.

Skills and Experience

• Minimum 3 yrs office experience providing clerical and administrative support is preferred
• Experience in data management preferred
• Must be organized and able to communicate effectively (written or orally)
• Must be task oriented and able to complete assigned tasked on time
• Must be able to multi-task in support of the Field Operations
• Knowledge of Microsoft Office applications required
• Ability to manage time and set priorities amidst multiple tasks and deadlines
• Ability to work effectively with other team members
• Strong interpersonal and telephone skills
• Strong written and verbal communication skills

Education and Qualifications

• High school or equivalent degree required; associates degree preferred

#LI-Remote

At TRIMEDX, we are committed to cultivating a workplace culture where every associate feels valued, supported, and empowered to thrive. This culture reflects our belief that our people are our foundation, their well-being is essential, and shared success is built through meaningful work, recognition, and opportunities for growth.

We embrace people's differences which include age, race, color, ethnicity, gender, gender identity, sexual orientation, national origin, education, genetics, veteran status, disability, religion, beliefs, opinions and life experiences.

Visit our website to view our Workplace Culture Commitment , along with our social channels to see what our team is up to: Facebook, LinkedIn, Twitter.

TRIMEDX is an Equal Opportunity Employer. Drug-Free Workplace.

Because we are committed to providing a safe and productive work environment, TRIMEDX is a drug-free workplace. Accordingly, Associates are prohibited from engaging in the unlawful manufacture, sale, distribution, dispensation, possession, or use of any controlled substance or marijuana, or otherwise being under the influence thereof, on all TRIMEDX and Customer property or during working/on-call hours.

Title: OPS STAFF ASSISTANT - 72900057

Location: TALLAHASSEE, FL, US

Requisition No: 862520 

Agency: Florida Commission on Human Relations

Working Title: OPS STAFF ASSISTANT - 72900057

 Pay Plan: Temp

Position Number: 72900057 

Salary:  $17.50 per hour 

Total Compensation Estimator Tool

Job Description

Florida Commission on Human Relations

Employment Intake Section

OPS Staff Assistant

 *This is a part-time position expected to work 20-30 hours per week*

*This position is not eligible for telework*

Previous applicants do not need to re-apply.

 In order to be considered for a position, applicant responses to the qualifying questions, software systems, actual work experience, years of employment and hours worked per week must be clearly defined within your work history**,** or the application may not be considered for the position.

OPS Staff Assistant

Position Number 72900057

Hiring Rate: $17.50 per hour 

About the Commission: 

The Florida Commission on Human Relations is the state agency charged with enforcing the state’s civil rights laws and serves as a resource on human relations for the people of Florida. It is against Florida law to discriminate on the bases of race, color, religion, sex, national origin, age, disability, marital status or familial status. The Commission investigates complaints of discrimination in the areas of employment, housing, public accommodations, and state employee whistle-blower retaliation.

The Commission is responsible for promoting fair treatment, equal opportunity, and mutual respect among members of all economic, social, racial, religious and ethnic groups and works to eliminate discrimination against groups and their members.

The Commission is a great place to work! 

What will I be doing?

The OPS Staff Assistant is a highly professional position performed under the supervision of an Intake Supervisor.  Specific Responsibilities include:

• Assigning case numbers to incoming inquiries; processing Ready Charges and creating cases to be assigned to the Regulatory Specialist for processing.
• Scanning incoming inquiries that do not require a case to be created and applying a Technical Assistance inquiry created in the Case Management System (Actionstep).
• Answering department wide incoming calls.
• Serving as the main support to the Senior Clerk (Receptionist); opening and date stamping incoming hand delivered packages, complaint charge forms, etc. received at the front desk; searching the Case Management System (Actionstep) and identifying the correct location for hand delivered packages, complaint charge forms, etc., to be properly distributed to appropriate personnel; assisting with preparing postage and processing all outgoing mail.

The successful candidate must demonstrate the following knowledge, skills, and abilities:

• Knowledge of administrative principles and practices.
• Knowledge of office procedures and practices.
• Knowledge of the methods of data collection.
• Knowledge of the principles and techniques of effective communication.
• Ability to collect, evaluate and analyze data relating to administrative functions.
• Ability to prepare correspondence and problem-solving techniques.
• Ability to work independently.
• Ability to plan, organize, and coordinate work assignments.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.

Preferences:

Preference will be given to those iniduals who have experience in Fair Housing or Employment Investigations.

Qualifications:

• A high school diploma or its equivalent and two years of secretarial or clerical work experience.
• College education from an accredited institution can substitute at the rate of 30 semester or 45 quarter hours for each year of the required work experience.
• Vocational/technical training in the area of secretarial science or office/business studies can substitute at the rate of 720 classroom hours for each year of the required work experience.

 GENERAL INFORMATION:

The elements of the selection process may include a skill assessment and/or oral interview.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended, or deemed ineligible depending on the date of your retirement.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Title: Sr. Provider Relations Representative

Remote

locations

• W@H Virginia
• W@H West Virginia

time type Full time

Summary

Provides education and training for network providers, staff, suppliers, physicians, beneficiaries, and referral agents as necessary.  Develops and produces all training and educational materials.

Description

Logistics: Palmetto GBA– one of BlueCross BlueShield's South Carolina subsidiary companies.

Location: This is a full-time Monday - Friday (40-hour / week) remote W@H position for our Virginia and West Virginia locations. You will work an 8-hour shift scheduled during our normal business hours of 8:00AM-5:00PM. It may be necessary, given the business need to work occasional overtime.

Government Clearance: This position requires the ability to obtain a security clearance, which requires applicants to be a U.S. Citizen.          

What You’ll Do:

• Develops/prepares/reviews/updates all provider education materials. These may include: web-based training, computer-based training, ACT (ask the contractor) calls, outreach presentations/proposals, listserv articles, new highlights, calendar of events, job aids, resource tools, and web page content.
• Conducts/facilitates meetings, workshops, training classes, teleconferences with providers, provider groups, staff, suppliers, physicians, beneficiaries, referral agents.
• Develops relationships with providers, provider groups, staff, suppliers, physicians, beneficiaries, referral agents, state/local medical/professional associations.
• Responds to educational needs.
• Acts as liaison between ision/above mentioned groups and appropriate state/federal agencies to ensure training needs are met.
• Responds to/resolves problems/issues identified through meetings, workshops, correspondence, etc.
• Performs administrative functions in support of education and training. Produces/generates various reports to management and provides feedback on activities to management.
• Contributes/participates/completes special projects as assigned.

To Qualify for This Position, You’ll Need the Following:

• Required Education: Bachelor's Degree.                                                     
• Degree Equivalency: 4 years job-related work experience or Associate's and 2 years job related work experience
• Required Work Experience: 4 years of experience in customer service, claims processing, communications, education/training, provider relations, healthcare or combination.
• Required Skills and Abilities: Demonstrated skills related to training materials development. Demonstrated skills related to classroom presentations to large groups. Working knowledge/understanding of government healthcare programs, HIPAA policies, procedures. Demonstrated proficiency in word processing, spreadsheet, database software. Good judgment skills. Demonstrated proficiency in spelling, punctuation, and grammar skills. Demonstrated verbal and written communication skills. Analytical and critical thinking skills. Basic business math proficiency. Ability to persuade, negotiate, or influence others. Ability to handle confidential or sensitive information with discretion. Ability to identify learning objectives. Strong course design skills to include use of media/other instructional methods. Ability to evaluate progress in addition to actual delivery of training sessions.
• Required Software and Tools: Microsoft Office.

Our Comprehensive Benefits Package Includes the Following:

We offer our employees great benefits and rewards.  You will be eligible to participate in the benefits the first of the month following 28 days of employment.  

• Subsidized health plans, dental and vision coverage
• 401k retirement savings plan with company match
• Life Insurance
• Paid Time Off (PTO)
• On-site cafeterias and fitness centers in major locations
• Education Assistance
• Service Recognition
• National discounts to movies, theaters, zoos, theme parks and more

What We Can Do for You:

We understand the value of a erse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.

What To Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for iniduals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to iniduals with disabilities, pregnant iniduals, iniduals with pregnancy-related conditions, and iniduals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.

If you need special assistance or an accommodation while seeking employment, please email or call with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information.

Some states have required notifications. Here's more information.

Title: Remote Diagnostic Support Manager

Location: Remote, USA

Full time

Job Description:

Senior Service manager & people leader of 2 service teams for customer support of power plant control contracts and projects. This can include technical support or a field service or other service request. Impacts the team's ability to achieve service, quality and timeliness of objectives. The role is subject to operating policy objectives. There is moderate autonomy within the role. High levels of operational judgment are required to achieve outcomes required.

• Responsible for management of 2 field service teams in power plant controls support.  
• Team 1 consists of managing a 5 person team of direct report resources responsible for ~150 contacts for Remote Diagnostics Support for the CSS business line.
• Team 2 consists of managing a 15 person team of dotted-line resources responsible for Rapid Outage Response in support of Active Power Plant outages for the CSS business line.
• Perform as service manager and effective People Leader for team yearly performance targets, key metrics, standards, and team procedures.  Ability to manage resource schedules for both direct reports & dotted-line resources in a matrixed environment.
• Own the resolution of contracted technical customer issues. Level 1,2,3 Technical Support – Resolves contracted Technical Issues. As the technical depth required to resolve an issue increases, the “level” of skill set increases. For some products 1 inidual may handle levels 1,2 and 3 while for other products these may be separate iniduals with increasing skill sets.
• Developing in-depth knowledge of a technical discipline. Uses prior experience and acquired technical expertise to execute policy/strategy.
• In-depth understanding of key business drivers; uses this understanding to accomplish own work. In-depth understanding of how work of own team integrates with other teams and contributes to the area.
• Uses some level of judgment and has ability to propose different solutions outside of set parameters but with guidance. Uses prior experience and on-the-job training to solve straightforward tasks. Has access to technical skills and analytic thinking required to solve problems. May use multiple internal sources outside of own team to arrive at decisions.
• A job at this level is likely to be an inidual contributor with proven interpersonal skills or an early people leader who can hire and develop talent. Provides informal guidance to new team members

Required Qualifications

•  Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 10 years of experience in Job Family Group(s)/Function(s)).
• Minimum 5 Years Power Plant Field Services experience in Power Plant Control Systems
• This role requires advanced experience in the Services & Technical Support for Power Plant Control Systems.

Desired Characteristics

• Lean experience in services
• Strong oral and written communication skills. 
• Demonstrated ability to analyze and resolve complex problems. 
• Ability to document, plan, market, and execute programs. 
• Established project management skills

Additional Information

GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No

#LI-Remote - This is a remote position

For candidates applying to a U.S. based position, the pay range for this position is between $119,600.00 and $199,400.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.

Bonus eligibility: discretionary annual bonus.

Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.

GE Vernova Inc. or its affiliates (collectively or inidually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No inidual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any inidual.

Title:  Service Desk Agent TEAM 2

• United States
• Contract
• Yes
• 14794

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Job Description

CTG is seeking remote MyChart Customer Support Representatives to support patients with activating their accounts, resetting passwords, and navigating the MyChart Portal.  

This is a remote role.  

 Shift: Must be available for any shift

During a new employee’s first 90 days on the CTG Modern Service Desk, they will be considered an “Agent in Training”. They will be classified as a CTG hourly employee and paid $17/hr. (MyChart or Telephone Operator) per hour worked.

 The first 90 days of employment will focus on learning internal processes and accounts while growing as a professional, with the goal of moving to a full time agent role. The Agent In Training will be accountable for meeting the goals and expectations identified during orientation.  Likewise, their leadership team will be accountable for providing targeted training and open lines of communication. Through regular meetings, the Agent in Training and their designated leadership team will discuss training progress, work through questions as needed, and identify opportunities for improvement when appropriate.

If the employee meets all the goals identified within the first 90 days, they will be offered the opportunity to become an Agent. This will qualify them for full time benefits, including insurance and paid time off.

If the employee is not able to meet the established goals, they may be released from the training program.

JOB OVERVIEW 

The Customer Support Representative (CSR) will serve as the first point of contact for CTG’s customers by receiving ACD phone calls, answering inquiries reported via chat, and addressing tickets submitted via in-basket or other methods. The CSR connects well with customers and clients while striving to achieve acceptable performance metrics. They will also use all available knowledge base resources to fully troubleshoot and resolve whenever possible. The CSR may also share knowledge base maintenance responsibility. 

REQUIRED SKILLS  

• Previous experience working with an EHR (Electronic Healthcare Record) systems preferred 
• Previous experience working in a healthcare setting as either a medical assistant or central scheduler preferred 
• Strong PC skills and can provide relevant examples of PC troubleshooting  
• Previous call center experience preferred  
• Bi-lingual with Spanish a plus   
• Previous experience working in a high volume, fast paced role  
• Strong interpersonal skills  
• Good understanding of website navigation  
• Good communication skills  
• Previous experience working from home a plus  
• 1 year supporting MyChart a plus

 EDUCATION

• Minimum, High School diploma or GED

OTHER REQUIREMENTS  

Your work from home office must be in a quiet, secluded area of your home that is free of any background noise at all times. Background noise includes, but is not limited to, children, animals, music, TVs.  

You must have the ability to directly connect to your laptop to your home internet router with a networking/Ethernet cord.  

In the event you experience a power or internet outage, you must do your best to find an alternative location that is private and quiet to continue working from.

About CTG

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of iniduals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

Title: Community Outreach Specialist - Health Plan

Location: Dallas United States

Job Description:

Are you looking for a career that offers both purpose and the opportunity for growth? Parkland Community Health Plan (PCHP) is a proud member of the Parkland Health family. PCHP is a Medicaid Managed Care Organization servicing Texas Medicaid and CHIP in the Dallas Service Area. PCHP works to fulfill of our mission by empowering members to live healthier lives. By joining PCHP, you become part of a team focused on innovation, person-centered care, and fostering stronger communities. As we continue to expand our services, we offer opportunities for you to grow in your career while making a meaningful impact. Join us and work alongside a talented team where healthcare is more than just a job-it's a passion to serve and improve lives every day.

Primary Purpose

Responsible for expanding Parkland Community Health Plan's presence in the service area with goals to establish partnerships with community-based organizations and increase member engagement, retention, and overall market share for all lines of business (including Medicaid (STAR), Children's Health Insurance Program (CHIP), Healthy Texas Women (HTW), and other programs).

Minimum Specifications

Education

• High school diploma/GED required.

Experience

• Two (2) years of managed care or Medicaid program experience required.
• Bilingual in English and Spanish preferred.

Certification/Registration/Licensure

• Community Health Worker certification (CHW) issued by Texas Department of State Health Services preferred.
• Must have a Texas Class C Driver License and be insurable. Must have access to an automobile.

Required Tests for Placement

• Successfully completes Marketing Training provided by the Community Outreach Supervisor within 30 days of employment.

Skills or Special Abilities

• Knowledge of managed care/Medicaid program processes.
• Proficient presentation skills to iniduals and groups.
• Excellent customer service focused.
• 75-100% travel/driving within the service areas.
• Ability to frequently work weekends and evenings to meet business needs.
• Excellent verbal and written communication skills including the ability to communicate effectively and professionally across disciplines. Ability to communicate complex information in understandable terms.
• Strong interpersonal skills with the ability to establish and maintain effective working relationships across and beyond the organization.
• Excellent analytical and problem-solving skills.
• Strong time management skills with the ability to handle multiple demands and respond to rapidly changing priorities.
• Ability to write clearly and succinctly as well as a high level of attention to detail.
• Proficient computer and Microsoft Office skills.
• Knowledge of Texas Medicaid, National Committee for Quality Assurance (NCQA), the Uniformed Managed Care Contract, and the Uniform Managed Care Manual.

Responsibilities

Community Outreach:

• Collaborates and participates with community agencies, faith-based organizations, and school district events/activities within the Dallas Service Area communities to market Parkland Community Health Plan (PCHP).
• Develops and maintains positive working relationships with Parkland employees, outside companies, state agencies, insurance carriers, brokers, third party administrators, other managed care organizations, and community representatives in order to build connections to maintain membership and/or growth in PCHP's products.
• Assists in engaging key external stakeholders in collaborating with PCHP to achieve shared health improvement goals and objectives, reduce health disparities, and improve health equity.

Committee Involvement:

• Participates in coalition meetings and advisory groups.
• Facilitates Member Advisory Committee quarterly meetings, providing updates on Parkland Community Health Plan activities and initiatives to gauge members awareness and feedback for program monitoring and updating.
• In conjunction with Member Advisory Committee members, will plan and implement community and service area health education programs.

Strategy:

• Assists Community Outreach Manager in developing annual strategies/expectations for Community Outreach team with regard to member health and wellness.
• Provides feedback and outcomes from previous events/activities to help create strategic plan.

Regulatory and Documentation:

• Works in conjunction with internal personnel and external entities, such as HHS and the Texas Department of Insurance to assure compliance with legal, regulatory and contractual requirements.
• Maintains documents and reports on PCHP outreach activities; compiles and prepares outcomes for the annual report for submission to HHS.

Professional Accountability:

• Promotes and supports a culturally welcoming and inclusive work environment.
• Acts with the highest integrity and ethical standards while adhering to Parkland's Mission, Vision, and Values.
• Adheres to organizational policies, procedures, and guidelines.
• Completes assigned training, self-appraisal, and annual health requirements timely.
• Adheres to hybrid work schedule requirements.
• Attends required meetings and town halls.
• Recognizes and communicates ethical and legal concerns through the established channels of communication.
• Demonstrates accountability and responsibility by independently completing work, including projects and assignments on time, and providing timely responses to requests for information.
• Maintains confidentiality at all times.
• Performs other work as requested that is reasonably related to the employee's position, qualifications, and competencies

Job Accountabilities

• Identifies and analyzes the design of jobs, work processes, workflows, etc. for the area and implements appropriate changes to improve effectiveness, productivity, and efficiency that support the overall goals of the department and Parkland.
• Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices.
• Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding.
• Develops and monitors annual budgets that ensure the department has the necessary funds to carry out the goals and objectives that have been established for the department.
• Develops, implements, monitors, and revises annual goals and objectives for the department that support the missions and objectives of Parkland.
• Selects, trains, schedules, motivates, supervises, and evaluates employees making recommendations for disciplinary actions up to and including termination, to ensure maximum utilization of inidual and group capabilities. Ensures that assigned employees receive opportunities to further their knowledge.

Parkland Community Health Plan (PCHP) prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status.

Nearest Major Market: Dallas

Nearest Secondary Market: Fort Worth

Job Segment: Medicaid, Public Health, Medical, Healthcare

Title:  Chat Support Consultant

, crypto (Remote)

Location:

Rabat, Rabat-Salé-Kénitra, Morocco

Fes, Fez-Meknès, Morocco

Tangier, Tangier-Tétouan-Al Hoceima, Morocco

Tunis, Tunis Governorate, Tunisia

Sfax, Sfax Governorate, Tunisia

Type: Contract

Workplace: Fully remote

Job Description:

Passionate about blockchain technology and the future of digital finance?

What if you had a chance to be part of a dynamic trading platform redefining the crypto trading experience?

Join our team as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes 

What you will do:

• Provide efficient and excellent customer support in crypto trading via live chat, tickets, and email
• Handle customer inquiries, order disputes, and appeals
• Provide valid, accurate information and solutions to customer requests
• Manage complaints and appeals, including follow-ups on escalations when required
• Maintain up-to-date knowledge of the company’s trading platform and general market conditions
• Understand customers’ needs and deliver constructive feedback to the management team
• Continuously seek ways to improve team performance and work efficiency
• Be a part of fast-paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidays

What you need to succeed in this role:

• Native Arabic and strong English proficiency (minimum B2; C1 preferred)
• At least 6–12 months of online customer support experience, preferably in crypto or financial services
• Experience in live chat support and handling customer inquiries 
• Strong analytical, logical thinking, and problem-solving skills
• Proof validation skills or payment/banking knowledge
• Financial background is strongly preferred
• Positive and responsible attitude
• Crypto industry knowledge is a plus
• CRM experience is an advantage

Benefits and Perks:

• Flexible schedule
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Rewards system 
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who are we?

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an inidual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice_._

Title: Social Media Specialist

Location: Draper, Utah, United States

Job Description:

Who We're Looking For - Social Media Specialist

*PLEASE NOTE: Our next hiring classes begin in January 2026. While we're conducting interviews now, any potential offers will be scheduled for Q1 2026.

Clearlink partners with the world’s leading brands to create unique consumer engagements that attract, acquire, and develop brand advocates while driving revenue and retention. We’ve partnered with several industry leaders to help manage and grow their digital customer engagement programs. The Social Media Specialist serves as a key player on the social media “brand love” dream team, embracing the brand, voice, and tone on behalf of our client partners to create the ultimate customer experience (CX). This position reports to the Team Lead for the Brand Engagement practice in Clearlink’s Draper, UT office. 

Core Focus:

• Drive positive and unique customer experiences through crafting social engagements on behalf of the brand partner, with the intent of raising brand awareness, fostering brand adoption, increasing customer satisfaction, and deepening brand loyalty. 
• Serve as a leader on customer relationship management by representing the brand partner (and their respective products/services), in line with brand voice and tone, product knowledge, corporate guidelines, and training, while also developing a strong understanding and comprehension of trends, preferences, and pain points of current and potential customers. 
• Provide memorable, unique responses at scale to cultivate impactful brand relationships with customers via social media channels and other designated digital touchpoints.
• Identify and source social opportunities to surprise and delight (S&D) users by sending them swag/promotional items/products. Own the process from start to finish, from locating and qualifying opportunities (based on client guidelines) to fulfillment and follow up with recipients.

Role and Responsibilities: 

• Reply to brand engagement-related social media consumer posts (including X (Twitter), Instagram, TikTok, Threads, Youtube, and Facebook) on behalf of client partner, adhering to client-specific social media playbook and guidelines including engagement protocol, voice/tone, and escalation procedures, during designated support business hours. 
• Maintain a consistently high standard of brand responses as well as productivity in the day-to-day of the role. 
• Proactively research, locate, surface, and potentially engage in timely and brand-appropriate sharable user-generated content (UGC) to recommend for repost across client-owned social channels. 
• Support and expand proactive social listening to:
  • Identify opportunities to create more personalized, near real-time customer- influenced engagement replies and content.
  • Pinpoint emerging customer trends in real-time to elevate as wider call-to-action / user-generated brand engagement opportunities.
  • Locate and support “newsjacking” opportunities; i.e. flagging potentially relevant trending hashtags, social, and/or cultural moments for engagement and/or content creation inspiration.
  • Track consumer response to GTM roll-outs and competitive insights as requested.Proactively recommend new content or effective brand engagement solutions, based on observations, trends, and information gathered from results of digital engagements and additional community insights
• Ensure escalations are processed correctly and in a timely manner using the appropriate and necessary tools and processes.
• Provide accurate and relevant feedback on internal processes and tools to internal departments (including team lead, social media analysts, and account management) and/or clients to identify information that can be used to optimize current processes, such as the development of knowledge base (KB) resources for the team.

Experience and Education:

• Fluent in reading, writing, and speaking English.
• Excellent grasp of grammar, punctuation, and spelling nuances of the English language. 
• Excellent written and verbal communication skills, comprehension skills and thorough attention to detail. 
• 1-3 years of experience managing social communities for brands or organizations preferred, online user-to-user support, community management social media, or marketing communications. 
• High-level understanding of digital channels, including similarities and differences between social media networks, messaging apps, web-based chat, community forums, consumer review sites, self- service content, and e-mail. Must also understand the difference between using social media on behalf of a company as opposed to personal use. 
• Previous experience with social media management tools such as Sprinklr, Khoros, etc. or other related technology platforms is highly desirable. 
• 1-3 years customer service experience or experience working in a related industry preferred. 
• Ability to quickly adopt and retain high-level knowledge and expertise on client’s products and services. 
• Strong organizational and time management skills. 
• True ownership mindset with resilience and resolve to follow-through. 
• Typing speed of 40 words per minute is desirable.
• High school diploma required.

Perks That Set Us Apart

• Healthcare: We offer low-cost, competitive health coverage (domestic partners included!) with employer-paid counseling services.
• Invest in the Future: Enjoy 401(k) matching after just two months of employment, with employer matching starting at ~3%.
• Lifestyle Spending Stipends: Access an employer-paid spending account for physical, financial, and emotional wellbeing expenses.
• Flexible Time Off: We offer competitive time-off balances that accrue weekly, just like your paycheck. (Yes, we’re paid weekly too!)
• Parental Leave: We provide 2 weeks of paid parental leave during the first year and up to 6 weeks after one year of employment.
• Generous Paid Holidays: Celebrate cultural ersity with additional flex holidays in addition to our company paid holidays.
• Office Vibes: This position will be expected to work 4 days in our Draper, UT office, with the perk of being 1 day remote each week.
• World Class Facility: With onsite restaurants, a 7,000 sqft gym, pickleball & basketball courts, spin class/pilates room, bikes, massages, and so much more.
• Comprehensive Life Insurance: Ensure peace of mind with coverage that extends beyond the workplace with employer paid life insurance (including coverage for dependents and spouses).
• Employee Resource Groups (ERGs): Join us in fostering connections, celebrating ersity, and providing a supportive community for all.

At Clearlink, we go beyond the basics, ensuring your experience with us is not just professionally fulfilling but personally enriching too.

Interviewing at Clearlink

We know interviews can be stressful. Here are some stages you can expect from a typical interview with Clearlink. 

• Once your application is submitted, we will review it and be in touch
• 30-min phone call with the Recruiting Team
• 30 minute Test Project/Assessment
• 30-min - 1 hour interview with the Hiring Manager
• 30-min - 1 hour interview with a Clearlink Panel

Some interview processes can vary, depending on the role. Your recruiter will give you a role-specific interview process during your first phone call.

#LI-Onsite

Why Work For Us

Since 2001, Clearlink has been dedicated to fostering growth and embracing opportunities. Our mission is to strengthen our workforce to build brands that guide users and customers toward decisions that enhance their lives. We encourage our employees to “Act as an Owner” – to voice their thoughts, share innovative ideas, and authentically bring their whole selves to work. Join us in our forward-thinking and inclusive community, where your expertise, background, and unique perspective are always valued.

Clearlink Partners & Awards: 

• Partnered with The Period Project for easy access to menstrual hygiene products.
• Awarded the 2022 Shatter List for breaking glass ceilings in technology.
• Received the 2023 Women’s Leadership Institute Award, pledging to elevate women’s leadership.

Clearlink Values (CLEAR):

• Create Community
• Learn & Grow
• Embrace Opportunity
• Act Like An Owner 
• Respect Every Person

Committed to accessibility, we encourage you to share any accommodation needs during the application or employment process. Your unique strengths matter, and we are dedicated to providing the necessary support for your success at Clearlink.​​​​​​​

**Title:**Program Administration Support

Job Description:

Industry Job Title

Job Reference Number

17687BR

Employee Type

Full Time

Vacancy Type

Permanent

Discipline

Administration

About us:

At Lockheed Martin Australia, we believe that when people are empowered, inspired, and supported, they can achieve extraordinary things. We embrace flexibility, so our people can be their best inside and outside of work. We champion inclusion and continuous learning, ensuring all voices are heard and valued. And we thrive on collaboration, turning challenges into opportunities for growth and innovation. As a leader in national security, our innovative and erse programs create a more secure future for Australia across space, air, land, sea, and cyber domains. Every day is a chance to solve the world's most complex challenges and make a profound impact. Experience it here.

About you:

You're an organised and motivated team player who enjoys helping others and keeping things on track. You take pride in doing things well, have a keen eye for detail, and can juggle multiple priorities with confidence.

You'll bring:

• Experience in providing administrative support in a busy, professional environment.

• Strong organisational and time management skills.

• Confidence using Microsoft Office and digital collaboration tools.

• Great communication skills and the ability to work with different people and teams.

• A proactive approach - you see what needs to be done and make it happen.

What we offer you:

We offer you a range of benefits built to suit you, no matter what stage of life you are in.

• Flexible work & Hybrid work options
• Access to our online discounts program offering immediate discounts or cashback
• A variety of leave options including Purchase Leave to support you and your family
• Additional benefits such as Novated Leasing and Fitness Programs
• Learning & Development platforms to encourage ongoing self-development

Special Requirements:

Applicants must be eligible to obtain and maintain an Australian Defence Security Clearance and employment may be contingent on the provision of further personal information including citizenship to ensure compliance with international export control legislation and regulations.

Your responsibilities will include:

You'll provide day-to-day administrative and coordination support to the MFC SPS Program and other projects as needed. No two days are the same - you'll work closely with project teams, help organise events and meetings, and make sure everything runs like clockwork.

Your responsibilities will include:

• Coordinating meetings and events, including logistics, agendas, materials, and minutes.

• Managing travel bookings and itineraries for senior team members.

• Supporting general office administration - access requests, visitor coordination, consumables, and staff amenities.

• Assisting with calendar management for the SPS Project Management Office.

• Helping with workflow coordination and tracking actions from meetings.

• Assisting with onboarding and offboarding program staff.

• Supporting the administration of SharePoint, Confluence, and JIRA processes.

• Contributing to the organisation of team events and activities.

Vacancy Country

Australia

Vacancy Location

Vic, Melbourne

Equal Opportunity Statement

Lockheed Martin Australia supports Equal Employment Opportunity and values ersity in the workplace by creating a place of employment that is, free of unlawful discrimination and is harassment free, fair, ethical, inclusive, and values the contribution of all its employees. By leveraging our employees' unique talents and experiences, we will deliver innovative, affordable solutions and unparalleled customer value.

As part of our endeavours to increase participation of Indigenous Australians, we welcome applications from all people, including Aboriginal and Torres Strait Islander people.

We are committed to creating a workplace where everyone can thrive. If you are selected for this role, we would be happy to discuss any accommodations that will help you to be successful.

Title: Senior Technical Support Engineer

Location: Sydney Australia

Job Description:

Company Description

ServiceNow is the Enterprise Cloud Company that is changing the way people work. We are redefining markets and changing the perception of enterprise software. Our cloud platform allows enterprises to bring together business strategy, application design and operations in a powerfully simple solution.

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.

We're disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging you to always be better.

Job Description

NOTE: Due to the nature of work related to this position, employee will be required to obtain a Federal Government Clearance. The minimum requirement to obtain this clearance is to be an Australia citizen.

What you get to do in this role

The Support Engineer is part of a global organization entrusted as a technical resource to guide our customers during critical issues to ensure a timely and effective case resolution. In support engineering, the customer and their positive experience is paramount and central to our daily efforts. ServiceNow support engineering is integral to the success of our customers, as well as for the health of ServiceNow.

In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.

A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.

Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.

Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.

• The Senior Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the ServiceNow Technical Support team focusing on ServiceNow Technologies. This includes being the last point of escalation within the technical support department and mentoring junior team members in the various technologies.
• The successful candidate will be able to quickly gain an understanding of the ServiceNow platform. This is a customer-facing role and therefore it requires strong inter-personal skills in addition to strong technical skills. The Technical Support Engineer must able to work outside of normal business hours (evening/weekend shifts, holidays, on-call) as needed.

Qualifications

In order to be successful in this role, we need someone who has

• Well-developed experience implementing, maintaining, or supporting three (or more) of the following:

• Strong knowledge on LDAP/Active Directory, SSO or other authentication or user management systems (e.g. Azure AD, Okta. SAML, SiteMinder)

• Strong understanding of Email Infrastructure (e.g. Exchange, Office 365, Postfix)

• Advance knowledge on Web Services (consuming or providing) (SOAP, REST)

• Data Extraction Technologies (e.g. JDBC, ODBC) or ETL integrations

• Strong knowledge on OAuth and OIDC.

• Strong working knowledge on Network infrastructure

• JavaScript development skill for the purposes of writing and troubleshooting

Nice to Haves

• ServiceNow Admin or Development experience is highly desirable.
• Experience providing SaaS / PaaS support.
• A fundamental understanding of ITIL framework
• Experience diagnosing performance-related issues.
• Experience using tools like Splunk/Wireshark and understand of common SaaS cloud and on-premise infrastructure components.
• Java and PowerShell development skill for the purposes of troubleshooting.
• Advance knowledge of the components in a web applications stack.
• Experience with relational databases (e.g. MySQL, Oracle).
• Experience using Linux/Unix OR Microsoft Server.
• Strong knowledge on OAuth and OIDC.

Minimum Requirements:

• The ideal candidate is a college graduate with a Computer Science degree or equivalent.
• 5+ years providing customer facing technical support (Web based products or e-commerce preferred)
• Strong interpersonal communication skills are essential.
• Candidates with lesser experience will be considered for appropriate roles.

Why ServiceNow

We make the world of work, work better for people including our own.

From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

Making work better for our customers starts with our core values. Together, they guide our people to do the right thing no matter the circumstances.

Read more at our careers page- https://www.servicenow.com/careers.html

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain iniduals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

Pet Adoptions Customer Service Representative

Dania Beach, FL

$15.50 Hourly

Are you compassionate about animals? Do you want to work for an organization with a great cause? Join our wonderful team of dedicated employees!

The Humane Society of Broward County, Inc., is a non-profit 501(c)(3) organization and is identified nationally as a “Leader in Animal Welfare”. We provide shelter, aid and responsible adoptions to animals entrusted to our care, and educate the community about respect and kindness to all animals.

Job Summary: Assist pet owners in finding pets suitable to their lifestyle. Provide information about HSBC program and services.

Job Type: Part-time (25hrs/week), weekend availability required.

The schedule is Friday, Saturday and Sunday 12pm-6pm. Applicants must be able to work these hours.

Pay rate: $15.50/hr

Work Environment: Requires handling of small and large domesticated animals.

Responsibilities:

• Process adoption applications, show animals to prospective adoption parents, and assist with and prepare all necessary paperwork at the time of send home.
• Assist with Front Desk operations such as greeting and directing patrons, answering questions, and answering phones.
• Educate patrons about responsible pet ownership and care.
• Enter all adoption information into the shelter management system
• Encourages solicitations from patrons in accordance with HSBC policies on a daily and as-needed basis. 
• Promotes partnership with Purina and VCA.
• Manage emotionally difficult situations with strong communication skills.

Ideal candidate will have strong verbal and written communication skills, time management skills, an affection for animals, and concern for their welfare.

Required Qualifications:

• High school diploma or general education degree (GED).
• One year of full-time customer service, clerical, or closely related work; or any equivalent combination of training and experience.
• Experience with cash handling and credit card processing.
• Proficiency in MS Office programs.

Preferred Qualifications:

• Knowledge and understanding of animal breeds and temperament.
• Experience in conducting a basic physical examination of animals.
• Experience working with Chameleon database.

Title: Medical Scheduler

Minneapolis, MN 55413, USA

Full-Time

Job Category: Employee

Hybrid

Job Description:

Position Details

• Schedule: Full-time (40 hours/week)
• Location: Office/Remote (Training will take place in person)
• Salary Range: Starting range $19.37 - 22.27/hour (Where an applicant may fall on the salary range will vary based on a variety of factors, including but not limited to experience & education)

Benefits

• Health Coverage: Medical, Dental & Vision Insurance
• Retirement: 401(K) with Company Match, Profit Sharing
• Time Off: Generous PTO, Holiday Pay, Floating Holiday
• Disability Coverage: Short & Long-Term Disability
• Family Support: Two Weeks Paid Parental Leave
• Performance Incentive: Discretionary Bonus Based on Company, Department, and Inidual Goals

Key Responsibilities

• Receive incoming calls from patients or referring clinics and schedule their office visit or procedure appointment.
• Make outbound calls to schedule patients who have been referred to our office for a clinic visit or a procedure.
• Document patient insurance information.
• Monitor database folder in NextGen Electronic Health Record.
• Data entry of referrals into NextGen Electronic Health Record.
• Contact referring providers for medication orders and/or clarification of referral orders.
• Contact patients to re-schedule appointments when needed.
• Monitor the after-hours cancellation voice mailbox and return calls left in the central mailbox.
• Monitor the Contact Us folder and return phone calls to patients.
• Print and send letters to patients and referring providers.
• Coordinate interpreters for scheduling purposes and appointments.
• Provide great customer service to internal and external customers.
• Other duties may be assigned to meet business needs

Essential Functions: In order to perform this job successfully, an inidual must be able to perform each essential function satisfactorily and regular attendance is required. The responsibilities listed below are representative of the primary essential functions required; additional duties may be assigned. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.

Education and/or Experience:

• High School Diploma or GED is required.
• Associate's degree or higher preferred.
• Previous customer service experience is required.

Qualification Requirements: The qualifications listed below are representative of the knowledge, skills, and/or abilities required to perform the essential functions of this position. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.

Knowledge, Skills, and Abilities

Required Knowledge

• Microsoft Office applications
• Medical terminology

Required Skills

• Compassionate patient care
• Active listening
• Problem solve, prioritization, and critical thinking
• Attention to detail
• Organization and time management

Key Abilities

• Multitask
• Communicate effectively verbally and in writing
• Work independently as well as in a team environment
• Type proficiently and accurately

Physical Requirements: The physical requirements described here are representative of the physical demands required by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be required to walk, sit, stand, reach overhead, and bend to the floor. The employee is regularly required to talk and hear. The employee is required to use dexterity of hands and fingers to operate a computer keyboard, mouse, and other office equipment. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may be required to lift and transport items up to 10 pounds occasionally. Employees may be required to travel to other company locations due to staffing and training needs.

Working Environment: The working environment described here is representative of the setting which an employee may encounter on the job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.

While performing the duties of this position, the employee works in an office environment. The employee is exposed to a computer monitor daily. The employee may be required to travel by automobile and exposed to changing weather conditions while performing the duties of this position. The employee must be alert to conditions that may impact the safety of patients, employees and visitors while performing the duties of this position. The employee is exposed to a computer monitor daily.

This job description reflects management's assignment of key responsibilities; it does not prescribe or restrict the tasks that may be assigned.

MNGI Digestive Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

It is the policy of MNGI Digestive Health to comply with all federal and state laws concerning the employment of persons with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC). Furthermore, it is the company policy not to discriminate against qualified iniduals with disabilities in regard to application procedures, hiring, advancement, discharge, compensation, training or other terms, conditions and privileges of employment

Title: Contract Specialist

Location: Denver United States

Job Category: Operational Services

Requisition Number: CONTR003037

Job Description:

Contract Specialist Job Description:

The Contract Specialist collaborates closely with the Customer Success, Motto, and Expansions Teams to draft and efficiently process all franchise agreements related to sales, renewals, transfers, amendments, and terminations, all while ensuring compliance with Federal Trade Commission regulations and internal audit standards.

Qualifications:

• Strong accuracy and attention to detail
• College degree required
• Minimum of 3-years administrative/office experience
• Legal experience preferred
• Flexibility to work in a hybrid environment

Experience/Skills:

• Ability to function independently, while accurately completing a variety of tasks with extreme attention to detail under pressure of daily, weekly and monthly deadlines
• Proven success in building customer relationships and ability to provide premier customer service
• Excellent written communication skills for high volume of correspondence with internal and external customers
• Strong verbal communication and interpersonal skills
• Ability to adapt to changes in work environment and/or changes in priorities while maintaining flexibility
• Understanding of legal concepts and terminology
• Proficiency in Microsoft Word, Excel, Outlook, Teams, and Salesforce and aptitude for adopting new technologies

Responsibilities:

• Collaborate with various departments throughout the organization including but not limited to the Expansions and Customer Success teams in negotiating franchise agreement terms and timely distribution of franchise contracts
• Draft and process company-owned contracts and related documents for franchise sales, renewals, transfers, terminations and amendments to franchise agreements
• Develop a comprehensive understanding of the Franchise Disclosure Document and all provisions of the franchise agreement
• Monitor, evaluate, and communicate franchisee contract performance to determine the need for amendments, letter agreements or contract extensions
• Efficiently track and communicate franchisee contract completion progress to region customers
• Perform routine internal audits to ensure contract and system compliance
• Manage timely and accurate internal system updates
• Develop and maintain self-verification processes to ensure accuracy in all tasks
• Review and validate incoming revenue data, ensuring timely submission to the Finance Team for processing of all company-owned franchise contracts.
• Prepare letter agreements, amendments and compliance correspondence as needed

Hire Range/Rate:

$52,000 - $62,000

Actual compensation offered to candidate will be finalized at offer and may be above or below the posted range due to skill level, experience, industry specific knowledge, education/certifications, or geographic location. The offer rate represents one component of the RE/MAX, LLC total compensation package. Employees will also receive a number of benefits as listed below. Other compensation for this position may include bonus eligibility.

• Competitive Medical, Dental, and Vision benefits
• Retirement plans with optimal company match
• Annual bonus/merit opportunity
• Educational Assistance
• Mental Health support program
• M.O.R.E. Events offered in-person and virtually
• Mentorship program
• Employee Resource Groups
• Community Engagement
• Diversity, Equity, and Inclusion
• Parenting
• Remote
• Women at REMAX

RE/MAX, LLC & Motto Mortgage

Now is your chance to become part of a world-class, industry leading organization. RE/MAX Holdings, Inc. is a business that builds businesses. We provide the tools, education and tech to our real estate network, which includes RE/MAX and Motto Mortgage franchises, agents, brokers, and consumers. Join us and build a career where your contribution is heard, your

RE/MAX Holdings, Inc. is proudly headquartered in Denver, Colorado. Certain roles may be location specific, however in addition to Colorado, we welcome qualified candidates in the following states: Arkansas, California, Florida, Georgia, Illinois, Massachusetts, Michigan, Ohio, and Texas!

RE/MAX Holdings, Inc. is proud to be an equal opportunity employer committed to ersity and inclusion, as well as non-discrimination in employment. All persons shall be afforded equal employment opportunity, and all qualified applicants receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, veteran status, disability unrelated to performing the essential task of the job or other legally protected categories. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

• As measured by transactions sides

Title: Seller Success Specialist

Location: New York United States

Job Description:

1stDibs is a one-of-a-kind online marketplace that connects design lovers to more than one million extraordinary pieces, from furniture and fine art to jewelry and fashion. As a leading global marketplace for design lovers, we enable shoppers to discover beautiful things and engage with top sellers from around the world. We encourage our shoppers to interact with sellers throughout all stages of the transaction, including item inquiries, price negotiations and customization requests.

1stDibs is seeking ambitious, hard-working, smart, tech-savvy applicants with superior written and verbal communication skills to support our growth and to provide winning seller support. Our Seller Success Specialist is tasked with sellers on our marketplace with a variety of questions and concerns in an efficient and timely manner. As 1stDibs' newest Seller Support Specialist, you will provide a seamless seller experience, ensuring all details of an order are executed with the highest level of service. We are looking for a highly motivated, organized, and resourceful inidual to join our team!

What you'll do

• Provide excellent customer and technical support in a fast-paced environment via phone & email
• Help onboard new sellers and resolve issues using critical thinking and customer support skills
• Multitask and utilize multiple systems concurrently to efficiently gather Seller information and respond to inquiries
• Support Sales and Partner Managers with all aspects of their seller relationships
• Communicate procedures, policies and effectively manage expectations
• Collaborate on a daily basis with team management and colleagues from other groups in the org (Partner Management, Sales, Logistics, Finance, etc.)

What you'll bring

• 1+ years of experience in fast-paced customer service, account management, or e-commerce environment
• Outstanding communication skills, both verbal and written, with the ability to convey information in a clear and concise manner
• Showcase the ability to influence and educate our Seller community
• Problem-solving skills with attention to detail and the ability to identify and anticipate customer issues by asking probing questions
• Able to patiently handle escalated clients in a calm manner and diffuse challenging situations
• Strong time management skills and the ability to prioritize
• Collaborative team player who is willing to take initiative to help create beautiful experiencing by finding resolutions to complex problems
• Always thinking about the department/company goals and always willing to step up and help out
• Have a "company first" focus on decision making whilst ensuring that Seller satisfaction is paramount.
• Experience with SalesForce and/or other CRM systems
• Luxury goods experience a strong plus

Our overall compensation package is made of several parts, base compensation being one of them. At 1stDibs we value and are proud of our culture, innovation, professional development and training workshops, trust and giving back to the community. Equity, a comprehensive benefits package, and incentive (IF APPLICABLE) are all are components of your total compensation package. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

Denver Pay range

$30-$33.50 USD

1stDibs is an Equal Opportunity Employer

The 1stDibs mission, to enrich lives with the extraordinary, can only be achieved when ersity, equity and inclusion are embedded into our values, culture and the way we do business. Enabling access to and celebrating unique and erse perspectives is at the very core of what we do. We are committed to attracting and retaining the best talent in the industry, who are reflective of the ersity of our communities, and fostering an environment where every inidual feels they belong, are valued and heard. As a leading design marketplace, we leverage the power of our platform and brand to empower historically underrepresented iniduals, and the businesses they own, across the art and design industries.

Total Compensation Statement

1stDibs views the value of the employees' compensation package in its totality. The package may comprise base salary, variable compensation (either equity or cash, where applicable), and health and work-life benefits, and is reviewed annually. Ultimately, we'll determine your pay based on your location, experience, and other job-related factors.

Benefits (US based positions)

• Competitive medical/dental/vision benefits, including a $0 single medical plan, with HSA employer contributions. Health plan includes gender affirmation and infertility care.
• We are flexible with our PTO. We generally expect employees take around 15 days/year.
• All employees enjoy ownership in 1stDibs in RSUs, through new hire grants, and/or annual refresh grants, if eligible.
• The choice to work in our New York headquarters, with monthly in-office meals and mixers, and happy hours, and/or the option to work completely remotely. We truly prioritize flexibility for all employees.
• Fully paid wellness benefits, including One Medical membership and WellHub.
• Fully paid parental leave, leave to care for a family member, and bereavement leave, including reproductive loss.
• Company match of donations to 501c3 charities, up to $250/year.
• Full benefits package includes FSA, life and disability insurance, EAP, commuter benefits, and more.

Chainalysis is looking to hire a Customer Success Manager to join their team. This is a full-time position that can be done remotely anywhere in the United States.

Position Title: Special Services Representative

Location: New York United States

Job Description:

Special Services Representative

Virtual: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Special Services Representative is responsible for researching and responding to written and telephone inquiries from a variety of sources including the DOI, Cabinet for Health Services (CHS), Attorney General's Office, media, state/federal legislators, members, attorneys representing members and inquiries received from any of these sources addressed to company executives.

How you will make an impact:

• Researches and responds to written and telephone inquiries from a variety of sources to ensure an outcome that is appropriate and in accordance with contract language and regulatory requirements.
• Prepares written correspondence that effectively communicates the company's position and satisfies all regulatory requirements.
• Identifies procedural problems, issues or trends to reduce corporate risk and improve customer service.
• Appears at depositions in court or at the DOI to verify the company's policies and procedures.

Minimum Requirements

• HS diploma or equivalent
• Minimum of 5 years customer service experience and extensive knowledge of systems; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences

• Federal Employees Program experience preferred.

For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $23.23/hr to $34.85/hr.

Locations: New York

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

• The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Job Level:

Non-Management Non-Exempt

Workshift:

1st Shift (United States of America)

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

Title: Executive Assistant - 12 Month FTC

Location: Dublin, Ireland

Job Description:

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. 

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. 

Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.

What's the opportunity? 

This is an exciting and unique opportunity to join a high-growth SaaS company and directly support senior leadership.

In this role, you’ll have the opportunity to work closely with strategic, driven, and fast-paced senior level leadership, who are critical to the success of the company and need a Executive Assistant who can enable them to do their best work. The ideal candidate is exceptional at tactical administration (mastering calendars, travel logistics, and operational flow), as well as someone who thrives on removing friction from their leaders’ worlds through administrative excellence and AI-enabled tooling. This exciting role requires an ability to proactively anticipate needs and think critically to effectively mitigate risks for your leaders.

What will I be doing? 

• Provide direct support to senior leadership, ensuring their time and energy are maximised on the most important matters.
• Manage high-volume, complex calendars with frequent reprioritisation, with the ability to prioritise access to your Leaders based on their evolving needs.
• Coordinate global travel with precision, delivering clear plans and a seamless, high quality experience.
• Assist with organising successful leadership or departmental events, such as off-sites.
• Handle expenses and reimbursements within your leader’s departments in an effective and timely manner.
• Handle personal tasks on behalf of the leaders you support
• Experiment with AI-powered tools to improve efficiency for yourself and your leaders.
• Collaborate closely with other EAs within your team to cover absences and deliver cross-team projects.
• Stay connected to the pulse of the business, building a strong internal network and surfacing relevant organisational context that may lead to blockers/reprioritisation.
• Maintain the highest standard of professionalism and confidentiality in all matters.
• Handle other operational and administrative tasks as required.
• Thrive in a fast-paced, high-performing environment while contributing to a positive, energetic workplace culture.

What skills do I need? 

• 3+ years’ experience in an administrative role in a fast-paced environment.
• Excellence in tactical administration — especially complex calendar management, travel logistics, and operational coordination.
• Ability to prioritise your own workload to manage multiple requests from leadership or stakeholders at the same time.
• High bar for professionalism and confidentiality.
• Highly dependable, detail-oriented, resourceful, and consistent in execution.
• Comfortable with ambiguity and the ability to stay calm under pressure.
• Excellent communication skills, adapting to the style and needs of different stakeholders.
• Interest in technology and openness to using AI tools to streamline and improve workflows.
• Above all, we're looking for somebody smart, hungry, flexible, who loves and is excellent at tactical administration
• Proficiency with Gmail, Google Calendar, Google Drive, Slack, and similar tools.

Benefits 

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too 
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

Policies 

Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Intercom. We avoid spending time on isive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics.

Title: Executive Assistant, CEO

Location: Corona del Mar, California, United States

Job Description:

Tebra only initiates contact with candidates via email from an official Tebra email address (@tebra.com, @patientpop.com, or @kareo.com) or through our applicant tracking system, Greenhouse. We will only ask you to provide sensitive personal information through our official application portal — not via social media or text message. We do not conduct interviews via instant messaging.

The Executive Assistant is the primary manager of the CEO’s time and operational cadence. The purpose of the role is to improve the performance of the company by greatly contributing to the CEO’s daily effectiveness and efficiency and keeping him focused on the company’s highest impact priorities while maintaining a sustainable work life. This role requires exceptional judgement, organizational skills, professionalism, communication skills, and proactivity while serving as the gatekeeper and organizational backbone for the CEO.

Your Area of Focus

• CEO Time Management 
  • Proactively manage and maintain the CEO’s complex schedule, prioritizing internal and external commitments to align the CEO’s time with the leadership team rhythm and the strategic goals of the business.
  • Ensure the CEO is fully prepared for all meetings by anticipating needs, gathering necessary materials, and confirming logistics in advance.
  • Act as the first point of contact for the CEO, effectively fielding, screening and prioritizing incoming correspondence, calls, and requests with professional communication skills and discretion.
• Operating Rhythm Management
  • Drive the scheduling, coordination, documentation, and continuous improvement of the company’s Operating Rhythm, or the system of meetings and other events used to drive execution.
  • Coordinate with the CEO, Board of Directors, Executive Team, Extended Leadership Team, and Staff to schedule the system of meetings and other events used to operate the business, such as quarterly board meetings, quarterly business reviews, quarterly executive offsites, monthly performance reviews, monthly town hall meetings, weekly executive team execution meetings, etc.
  • Help prepare and refine certain frameworks, slides, document templates, agendas, and more, used by the CEO and the leadership team in conjunction with such events.

    
• Logistics & Travel Coordination 
  • Manage all logistical requirements for key board meetings, executive meetings and leadership team meetings, including venue selection, vendor coordination, catering and on-site support. 
  • Handle comprehensive domestic and international travel arrangements including detailed itineraries, flight and accommodation booking and ground transportation.
  • Process expense reports, manage invoices and track CEO’s office budget with a high degree of accuracy and confidentiality.
• Ancillary Support Functions
  • Prepare presentations, documents, and written correspondence in support of the CEO.
  • Handle personal errands and administrative tasks for the CEO on occasion to help him maximize his focus on the business.

Your Professional Qualifications

• 5+ years of experience supporting a C-Level executive in a high-growth, fast-paced environment.
• Impeccable organizational skills and demonstrated ability to proactively anticipate needs and handle the high volume of work with flawless execution. 
• Absolute commitment to confidentiality and the use of extreme discretion while handling sensitive information. 
• Exceptional and precise written and verbal communication skills coupled with high emotional intelligence to adapt to different situations and audiences.
• Expert proficiency with executive productivity tools and growing interest and experience leveraging AI tools.
• Aligned with the company’s values and brings position energy to the position, serving as an ambassador of the company and the office of the CEO.

About Tebra

Kareo and PatientPop have joined forces to become Tebra, the digital backbone for practice well-being. While our teams are still supporting both products, our new hires and current employees are now united as Team Tebra. 

Tebra aims to unlock better healthcare by helping independent practices bring modernized care to patients everywhere. Well over 100,000 providers trust Tebra to elevate their patient experience, and help them grow their practice. At Tebra, we’re building the future of well-being together. That shared vision for tomorrow begins with compassion and humanity today.

Our Values

Start with the Customer 

We get to know our customers - and their patients - and look at the world through their lens.

Keep It Simple

Healthcare is too complex. We aim to simplify it for everyone.

Stay Entrepreneurial 

We reject the status quo and solve problems with creativity, perseverance, and a bias to action.

Better Together

We are erse, humble, and collaborative. We put the team first and win together.

Celebrate Success

Life is short and joy is underrated. We take time to have fun and celebrate success.

Perks & Benefits 

In addition to our healthcare benefits, we also offer amazing perks! Need work from home basics? We offer a discount through Dell! We also offer a number of resources to help you keep your mind and body healthy. Check out obe Fitness or Gympass for a great workout, or LifeWorks Employee Assistance Program to find mental health resources, along with other resources for everyday occurrences.

(For Recruiter use only) #LI-EM1 #LI-Hybrid 

In compliance with California's pay transparency laws, the compensation range for this position will be provided and may include an hourly rate, annual salary, or On-Target Earnings (OTE), depending on the nature of the role. The specific compensation structure and detailed range will be discussed with qualified candidates during the initial talent screen.

Remote Pay Range

$140,000 - $150,000 USD

Tebra is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

California residents who apply or are recruited for a job with us: please carefully review our California-specific Privacy Notice under the California Consumer Protection Act here: https://www.tebra.com/privacy-policy/california-supplemental-notice/

As part of our commitment to a fair and efficient hiring process, Tebra utilizes BrightHire, an interview intelligence platform, for our phone and video screenings. This technology records and transcribes interviews to help us ensure consistency, reduce bias, and make more informed hiring decisions. By applying for this position, you acknowledge that your interview may be recorded.

Title: Senior IT Support Engineer

Location: Houston, Texas, United States

Remote

Job Description:

We value ersity — in backgrounds and in experiences. Healthcare is a universal concern, and we need people from all backgrounds and swaths of life to help build the future of healthcare. Clover's engineering team is empathetic, caring, and supportive. We are deliberate and self-reflective about the kind of engineering team and culture that we are building, seeking engineers that are not only strong in their own aptitudes but care deeply about supporting each other's growth_._

We are looking for an IT Support Technician, III to join our team. This is a full-time onsite position based in Northwest Houston (77070). You’ll be part of a broader team supporting a wide range of applications and services that empower our employees across the business. This role will serve as an escalation point for our IT service desk and you will partner with the business on key technology initiatives. You will be a friendly face to our users and will deliver solutions while being adaptable to handle complex challenges, processes and situations.

As an Senior IT Support Engineer, you will:

• Troubleshoot and resolve technical issues via phone, ticket queue, video conferencing and in-person channels.

• Field support escalations of varying technical complexity from our users and IT Service Desk team (including software/hardware etc.). 

• Participate in IT Support projects and initiatives including identifying requirements, success criteria and impact to business. 

• Assist with the provisioning and deployment of new hardware and software solutions. 

• Contribute to the knowledge base and assist in operationalizing new processes and procedures.

Success in this role looks like:

• Consistently maintains high first-contact resolution and user satisfaction scores.

• Serves as an advocate for users by providing empathetic, effective, and proactive support across phone, video, and in-person channels.

• Trains and supports new users—including call center staff—ensuring they are equipped to use core systems confidently.

• Demonstrates platform-agnostic support excellence across Mac, PC, and iOS environments.

• Independently resolves complex escalations and improves knowledge base articles to drive self-service success.

• Documents and organizes IT workflows with exceptional attention to detail, ensuring operational transparency and consistency.

• Regularly identifies and implements process improvements or automation that enhance efficiency and user experience.

• Shares insights and learnings with peers to foster a culture of curiosity and technical excellence.

You should get in touch if:

• You have 5+ years of experience working as a senior support engineer or as an L3 escalation point within an IT service desk.

• You are a seasoned SaaS supporter and experienced working in the cloud. We employ many SaaS Solutions like Google Workspace, Slack, Zoom, MS365, ServiceNow, Zscaler, Amazon Connect, etc.

• You have experience with IdP solutions such as Okta.

• You have experience in a call center environment.

• You have experience in design, implementation, and troubleshooting of major business applications and/or processes.

• You have advanced knowledge and skills across a wide variety of IT solutions for businesses.

Benefits Overview: 

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.

• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.

• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. 

• Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities

• Reimbursement for office setup expenses

• Monthly cell phone & internet stipend

• Remote-first culture, enabling collaboration with global teams

• Paid parental leave for all new parents

• And much more!

About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven iniduals with erse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

Title: Agent, CX (Nurx Phone Support)

Location: Remote, US

Job Description:

As a Customer Experience (CX) Agent, with an emphasis on phone support, you are passionate about supporting patients and serving as the best point of contact. You are passionate about details and adhering to safe and compliant procedures that positively impact our patients' health. You are creative about solving problems, feeling empowered to work independently and have the ability to think outside the box. Above all, you embody the Thirty Madison mission of providing access to healthcare for all who suffer from chronic conditions.

Comp | Perks | Benefits 

• The base pay range for this position is $18.50 per hour
• Annual Incentive Plan
• Robust and affordable Health, Dental, and Vision plan options 
• 401k with a match, commuter benefits, and FSA
• Annual $750 vacation stipend and $500 happiness stipend
• Vacation time off policy - up to 10 vacation days accrued your first year. Vacation time begins accruing immediately.

**Base pay offered may vary depending on job-related knowledge, skills, and experience. An annual incentive plan and stock options may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

What you get to do every day

• Assisting patients to fully resolve concerns and questions, both through the Thirty Madison application and our customer support message system
• Spend 95% of your time focused on supporting our patients over the phone
• Coordinate logistics associated with prescription insurance and medication delivery
• Advocate on the patient's behalf with insurance companies and pharmacies
• Anticipate potential challenges that the patient might experience, and collaborate with them and Thirty Madison team members to improve the end-to-end patient experience.
• Keep organized records of patient interactions
• Other duties as assigned

What you bring to the role

• Background in customer service phone support, especially balancing a large volume of calls in a fast-paced environment
• Basic Google Workspace tools knowledge (Docs, Sheets, Calendar, Gmail)
• Ability to work independently and cooperatively in a fast-paced changing environment with patients, peers, and management
• Ability to handle difficult situations with tact, professionalism, and effective problem-solving Assess the candidate’s ability to think outside the box and utilize resources efficiently to solve problems
• Service mindset - you put yourself in other people’s shoes, act with empathy, and communicate clearly, kindly, and directly with patients and internal team members
• Hunger to learn, grow and continue to perform in a high growth startup environment
• Connection to the Thirty Madison mission to provide access to healthcare in a judgment-free environment

Bonus Points

• Ability to speak Spanish is a plus.
• Experience in a pharmacy, medical office, or fast-paced startup
• Familiarity with Zendesk

Physical Requirements

• Manual dexterity, arm and upper body range of motion sufficient for use of a keyboard, mouse and telephone 7 to 8 hours per day.
• Vision sufficient for use of a computer monitor.

Required IT

• Reliable at home internet with a download speed of at least 25 Mbps and an upload speed of at least 5 Mbps

All Company policies and procedures are subject to change without notice based on business needs. This includes, but is not limited to, the locations where we hire remote, hybrid, or onsite employees.

U.S. Applicants Only

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Thirty Madison we are dedicated to building a erse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

We will ensure that iniduals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions. Contact us at [email protected] to request accommodation.

About Thirty Madison 

Thirty Madison is a family of specialized healthcare brands devoted to creating exceptional outcomes for all. Each of its specialized brands is focused on a specific ongoing condition, and thoughtfully designed to support the unique needs of its community with personalized treatments and care; with Keeps for men's hair loss, Cove for migraine,  Facet for skin conditions, and NURX for sexual health. With empathy at the heart of its innovation, its proprietary care model empowers hundreds of thousands of people with ongoing conditions with the accessible, effective treatments across a lifetime of care. In just four years, we’ve built a number of brands and are continuing to grow rapidly, recently raised a $140m Series C, and are backed by some of the best healthcare and consumer investors, including HealthQuest Capital, Mousse Partners, Bracket Capital, Polaris Partners, Johnson & Johnson, Maveron, Northzone, among others.

We are honored to become Great Place to Work certified and be included on BuiltIn's 2021 list of Best Places To Work in New York City, and Best Midsize Companies To Work For. We've also been recognized by Forbes' Best Startup Employers, being named as one of America's Best Places to Work 2022. This recognition is a true testament to our hardworking team and company culture. As we continue to grow, we pride ourselves on finding passionate iniduals who truly embody our core values and mission each and every day. Learn more at ThirtyMadison.com. 

*This employer participates in E-Verify and will provide the federal government with your I-9 Form information to confirm that you are authorized to work in the U.S.*

*Please be aware that there are fraudulent entities who are falsely claiming to be or represent Thirty Madison in order to solicit sensitive personal information or payment. Thirty Madison is not in any way associated with these entities or practices. The safety and integrity of those seeking employment with us is of the utmost importance and we actively work with our legal and security teams to prevent future incidents. 

Thirty Madison will never ask for sensitive information or payment when engaging with job seekers. The entities use many methods to perpetuate these scams, including but not limited to: participating in a text-only interview, using Thirty Madison’s trademarks on their correspondence, or providing you with a seemingly legitimate offer letter. If you suspect you are a victim of this scamming, we encourage you to cease further contact and report the crime to The Federal Trade Commission.

Title: Deal Desk Support Specialist

Location: Bulgaria - Remote

Job Description:

About the Role

The Deal Desk Support Specialist works both independently and alongside their team to provide support to the Sales, Service Delivery, and Project Management teams. Their main tasks include managing Statements of Work (SOW) and Addendum requests from Sales, as well as checking details on Accounts, Opportunities, and Projects to execute requests appropriately. Strong communication skills and attention to detail are key to this role, allowing effective collaboration with different departments while making sure all support activities are carried out accurately and efficiently. 

Reports to

Deal Desk Manager 

Pay Classification

Full-Time

Responsibilities 

• Provide support to the Sales team by preparing Statements of Work (SOWs) and Addendums as requested.

• Evaluate and review opportunities to ensure compliance with company policies and procedures.

• Ensure all communications and documentation are clear, accurate, and accessible for future reference.

• Collaborate with cross-functional teams, such as Sales, Service Delivery, Project Management, and Legal, to resolve account-related matters and address inquiries.

• Offer guidance and assistance to Account Executives as needed.

Minimum Qualifications

EXPERIENCE

• 1-2 years of experience in sales operations, project management, or related fields

• Salesforce experience is preferred

SKILLS 

• Ability to meet deadlines with a high degree of motivation

• Excellent communication skills

• Thrives in a fast-paced environment

• Ability to work inidually as well as collaboratively

Benefits 

• Healthcare, Dental, and Vision Benefits

• EAP - Employee Assistance Program

• Competitive Bonus Structure

• Home Office Reimbursement

• Technology Allowance

• Certification Reimbursement

• Public Transportation Card

• Multisport Card

• Personalized Career Coaching

• Generous Paid Time Off

• Paid Office Closure December 24-January 1

• Summer Hours

About A-LIGN 

A-LIGN is the leading provider of high-quality, efficient cybersecurity compliance programs. Combining experienced auditors and audit management technology, A-LIGN provides the widest breadth and depth of services including SOC 2, ISO 27001, HITRUST, FedRAMP, and PCI. A-LIGN is the number one issuer of SOC 2 and HITRUST and a top three FedRAMP assessor. To learn more, visit a-lign.com. 

Come Work for A-LIGN! 

Apply online today at A-LIGN.com and learn about life at A-LIGN by following us on LinkedIn.  

Title: Receptionist / Administration Officer

**Location:**Australia

Job Description:

• Part-time opportunity starting early 2026 - Enjoy flexible hours for better work life balance!
• Join Australia's largest private health care provider.
• We care about YOU! Access counselling, wellbeing services, legal & financial assistance

About the Role

Join our friendly and dedicated team at Ramsay Consulting Suites, located in the Caboolture Medical Hub, Caboolture Private Hospital and Bribie Island. We are seeking a motivated and professional Receptionist/Administration Officer to support our visiting medical specialists and their patients within our Sessional Rooms.

About You

To thrive in this position, you should be an eager inidual with a strong passion for customer service. You are a highly organised, enthusiastic professional, with a passion for delivering outstanding customer service. You will be a well-presented inidual who possesses highly developed communication skills, is flexible and excels in a multi-disciplined team environment.

You will also bring;

• Strong computer literacy and skills using Microsoft applications
• Knowledge of Medicare, DVA, Workcover is an advantage.
• Knowledge of cloud-based programs Gentu and Clinic to Cloud would be an advantage but we are happy to train the right candidate.
• Ability to complete tasks in designated timeframes
• High level of computer skills within the Microsoft suite

About Us

The Consulting Suites are part of Caboolture Private Hospital which is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of 'People Caring for People' since 1964.

What's in it for you?

Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

Discounts:  Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you'll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.

Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

Requirements

• Must provide a National Police Check conducted within the previous 12 months
• According to the role, Ramsay will require a Working-With-Children check and proof of immunisation against infectious diseases.

Title: Customer Support Manager (Maternity Cover)

Location: Miami QLD AU

Type: Temporary

Workplace: Hybrid remote

Job Description:

Company Overview

Veracross provides SaaS-based School Information Systems (SIS) designed to meet the specific needs of independent K-12 schools worldwide. Our one-record solution combines the power of a fully integrated single-record database, personalized communication tools, and an elegant architecture that is unique in our industry.

We are a growing, values-led community of 350 employees in the US, UK and Australia who share a vision to unify school communities, improve the quality of education, and enhance learning. And we’re succeeding! As of early 2025, we are supporting 3200+ schools in 60 countries.

Veracross is five product brands in one global tech company

• Veracross SIS is a one-person, one-record school management platform

• Magnus Health provides cloud-based Student Health Record (SHR) solutions

• Digistorm connects with their communities through Digistorm Websites, Digistorm Funnel, and Digistorm Apps.

• Epraise incentivises student well-being and connects teachers, students, and families.

• Firefly provides an online learning space for students and teacher

Role Summary

Note: this is an 8-month fixed-term contract (Maternity Cover Position)

The Customer Success Manager (CSM) is a strategic business partner to our customers, responsible for the successful adoption of the software and the long-term success, happiness, and retention of Veracross customers.

They proactively monitor customer health and assess needs to promote Veracross products, ensuring customers maximise the value of the Veracross software. They serve as an escalation path for customers to resolve broader business complaints and coordinate with internal teams, including support, implementations and product management/engineering to create action plans for resolution.

A commitment to quality service and customer satisfaction with a hyper-focus on reducing churn is required.

Responsibilities

• Partner with an assigned portfolio of customers to identify needs, uncover opportunities, and develop strategic account goals

• Build relationships with assigned customers and promote goodwill between customers and Veracross, interacting via email, ticketing, or phone.

• Drive customer retention and manage churn through an awareness of customer goals and proactive monitoring of customer health and satisfaction, utilising available resources to identify and address barriers to successful adoption and expansion.

• Assess customer business needs to suggest alternative products and/or services to drive long-term success within the software, passing potential leads for incremental software needs to the sales teams.

• Serve as an escalation path for customers, working with the customer to identify and remove barriers and coordinating with internal resources to expedite resolutions or develop action plans as needed.

• Collaborate with internal teams, partnering with Implementation, Support, Sales and Finance to align on account strategy to ensure successful use of the software and maximise account renewal opportunities

• Partner with Veracross Support to position both the team and customers for success; building and maintaining trust with the support team and championing the team when working with customers, and documenting and educating the team when unique customer cases arise

• Assist with project management and implementation of smaller modules, product conversions, or upgrades

Requirements

• Bachelor’s Degree or equivalent customer service experience

• 3+ years of experience working in SaaS customer success, account management, technical support, or other post-sales services

• Experience working in high-energy customer-facing roles

• Demonstrated success in multitasking and managing multiple accounts

• Demonstrated success providing outstanding client/customer service, evidenced by strong customer satisfaction or retention

• Demonstrated excellent written and verbal communication skills

• Demonstrated problem-solving and analytical skills, able to identify issues with a customer’s experience and propose lasting solutions

• Demonstrated ability to operate independently with minimal guidance while performing your duties

• Experience working within a collaborative team environment and contributing to positive company culture

• Industry knowledge of the K-12 private school sector and other education SaaS products a plus

Benefits

The best tools to get the job done!

When you join Veracross, you get a Macbook Pro, a 32-inch monitor, and an adjustable desk and Herman Miller chair for the office.

Growth opportunities!

Veracross is growing fast, allowing you to own your role and grow with us! Operating within a global team, there are opportunities for professional development allowing your skills to grow as the business grows.

Work/life balance

Management encourages taking hour-long lunches and finishing on time and understands that you have a life outside of work. You can take the day off for your birthday and get a $100-a-year allowance for well-being. Massage, anyone?

Flexibility

Veracross offers a flexible working environment, hybrid options (work from home and the office.)

Make a difference

Our work makes a positive contribution to our schools, their students and their families around the world!

Snacks, drinks & coffee

Digistorm’s (Veracross) Gold Coast HQ offers a coffee machine, snack bar and fully stocked drinks fridge to keep energy levels high! Vege chips, kombucha, almond milk, cookies; you name it, they have it.

Culture

The Veracross team is fun, relaxed, and sociable, reflected in the casual dress code and social events. The office has an open floor plan, which allows for cross-team communication and a collaborative environment. Join some staff for lunchtime surfing or hit up nearby food spots for a burger by the beach.

Title: Customer Success Specialist (Remote)

Location: Remote Remote US

Type: Full-time

Workplace: Fully remote

Job Description:

Who We Are

At BrightOrder, we don’t just build software - we power the fleets that keep the world moving.

Our EMDECS platform and connected hardware solutions help operators run smarter, safer, and more profitably.

We're rapidly expanding and building a top-tier Customer Success team. Join us and be a part of our growth!

Who You Are

• You’re proactive, empathetic, and driven by outcomes - not activity.

• You take ownership of your customers’ success and pride in seeing them thrive.

• You coach others by example, lead through influence, and bring structure to chaos.

• You use AI tools to save time, analyze data, and elevate the customer experience.

• You stay calm when pressure hits and find solutions others might miss.

• If you believe customer success isn’t a department - it’s a mindset - then this is your opportunity to make a real impact.

Culture & Work Ethics

We act with clear intent, we are accountable for results, not for making excuses.

We communicate difficult truths with kindness, then take action.

If you’re reading this and thinking “HELL YEAH”, keep going.

What You’ll Do

• Be the go-to hero for customers using our SaaS and connected hardware products.

   

• Build trusted relationships that turn customers into advocates.

   

• Take ownership of issues from start to finish — no open loops.

   

• Collaborate with development, QA, and product teams using HubSpot, Jira, and internal systems.

   

• Anticipate customer needs before they ask — and deliver above expectations.

   

• Identify trends and share insights that help us improve every day.

   

• Support new teammates with best practices and product knowledge.

   

• Leverage AI tools (ChatGPT, Fin.AI, HubSpot AI, or Copilot) to enhance communication, reporting, and workflow efficiency.

   

• Track KPIs and customer health metrics to help leadership predict risk and drive retention.

Requirements

How You’ll Win Here

 Customer Happiness: You make customers feel heard, supported, and delighted.

 Retention & Growth: You help customers renew, expand, and refer others.

 Operational Excellence: You keep your processes clean, measurable, and efficient.

 AI Empowerment: You use technology to work smarter, not harder.

 Team Culture: You share ideas, celebrate wins, and keep energy high.

What You Bring

• 3–5 years in Customer Success, Account Management, or client-facing SaaS/hardware support.

   

• High emotional intelligence — you listen first and communicate with empathy.

   

• Proven ability to own results and handle challenging situations calmly.

   

• Strong organizational and time-management skills.

   

• Familiarity with HubSpot, Jira, or similar tools.

   

• Hands-on experience using AI tools (ChatGPT, HubSpot AI, Copilot, Fin.AI) for reporting, analysis, or communication.

   

• Self-starter attitude — you perform with autonomy and integrity in a remote environment.

Benefits

Why BrightOrder

•  100% Remote – Work from anywhere in Canada or the U.S.

   

•  Competitive salary range: $65,000–$85,000 CAD (or USD equivalent)

   

•  A culture built on Passion, Integrity, Growth Mindset, Authenticity, and Accountability

   

•  Career growth support – continuous learning, mentorship, and internal mobility

   

•  Access to cutting-edge AI tools and systems to accelerate your success

   

•  Team recognition programs that celebrate wins and milestones

   

•  Comprehensive health, dental, and vision coverage

   

•  Paid vacation and personal days — because balance matters

If this sounds like you…

Don’t just send a résumé.

Send a short message telling us why you’d thrive here — and what customer success truly means to you.

Because at BrightOrder, we don’t hire employees —

We hire difference-makers who elevate everyone around them.

Senior Upgrade Engineer

Job LocationsUS-Remote

Requisition ID

2025-36037

Category

Customer Service/Support

Company (Portal Searching)

FUJIFILM Healthcare Americas Corporation

Position Overview

The Senior Upgrade Engineer is responsible for performing upgrades for Fujifilm Healthcare Americas Corporation (HCUS) Medical Informatics (MI) products to all eligible sites. In addition will maintain necessary documents and process information regarding upgrades. Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors, which may include customer impact, HCUS business priorities, and regulatory requirements. Normally receives little instruction on day-to-day work and general instructions on new assignments. Offers mentorship to new incumbents on technical and product knowledge and department operating procedures. To meet the needs of our customers, working outside of normal business hours and holidays is required.

Company Overview

At FUJIFILM Healthcare Americas Corporation, we’re on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics.

But we don’t stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly.

Ready to innovate, collaborate, and make a difference? Join us and bring your big ideas to life while working in a dynamic, flexible environment that fuels your creativity and drive. 

Job Description

Duties and Responsibilities:

• Perform remote and onsite assessments of customer’s systems.
• Understand technical solutions for HCUS MI products - Radiology PACS, Cardiology PACS, Mobility, EIS, and Synapse 3D.
  • Maintain current knowledge of interoperability of HCUS MI and 3rd party integrated products.
•  Employ expert level knowledge of all infrastructure areas that pertain to HCUS MI products.
  • Windows Server OS (2012/2016/2019/2022).
  • Server hardware components.
  • VCP level understanding of vSphere product suite - ESXi, HA/DRS concepts, SRM design.
  •  Oracle Dataguard / RAC.
  • Storage Infrastructure - SAN/NAS.
  • Disaster Recovery and Business Continuance concepts, the difference between the two, and Fuji's best practice guidelines. Help develop and maintain upgrade documentation for the overall process and versions.
• Continue improving upgrade processes with other departments.
• Determine and execute upgrade and migration methodologies, high-level project scopes, and for existing customer infrastructure changes (data migrations, hardware refreshes).
• Customer relations: Superior communication and interpersonal skills, excellent phone manner.
• Test new versions and functionalities of the company’s products with upgrade process.
• Deliver timely and accurate technical documentation to MI Upgrade teams.
• Provide technical support to customer base via telephone and on-site visits when necessary.
• Ensure proposed MI solutions align with overall goals and direction of the HCUS MI business.
• Collaborate with other internal and external groups on solving complex technical issues and developing innovative solutions.
• Assists in developing troubleshooting guides, bulletins, software files and similar resource on existing products.
• Maintain an expert working knowledge of current medical imaging products and related technologies by staying abreast with the latest industry / technology advances throug continuous education.
• Short notice and / or overnight travel, as required, to work on customer systems.
• Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards.
• All other functions and or responsibilities that may be assigned by management.

Qualifications:

• Associate degree in computer science or related field, or equivalent work experience.
• Minimum of 4 years of related professional experience or comparable education and work experience.
• Advanced working knowledge of current network technologies.
• Ability to achieve results and meet goals in a fast-paced, team environment.
• Superior communication, organizational, and interpersonal skills, along with excellent phone manner.
• Ability to make independent decisions based on interpretation of technology data and product knowledge.
• Knowledge of Windows OS (Microsoft Server 2012, 2016, 2019, 2022), Linux Red Hat, Networking, TCP/IP and FTP protocols, SQL Server, and Oracle.
• VMWare Certification (Preferred).
• Familiarity with clinical data transfer protocols and interfaces (DICOM, HL7, XML, etc.).
• Thorough knowledge of at least two products (PACS, EIS, Mobility, Synapse 3D, Synapse CV, Synapse VNA and related services including workflow).
• Excellent analytical troubleshooting and configuration skills.
• Demonstrated ability handling internal IT concerns.
• Self-directed with excellent project management skills.
• Strong interpersonal, team building and leadership skills.
• Inquisitive and creative with good decision-making skills.
• Resourceful and thorough with a strong sense of urgency.

In addition to the above, employees are expected to:

• Promote teamwork and cooperative effort.
• Help train and give guidance to other Upgrade Engineers by shadowing projects and demonstrating upgrades to the latest version.
• Provide customers with the highest quality products and services.
• Understand and apply appropriate quality management.

Physical requirements:

The position requires the ability to perform the following physical demands and/or have the listed capabilities:

• The ability to sit up 75-100% of applicable work time.
• The ability to use your hands and fingers to feel and manipulate items, including keyboards, up to 100% of applicable work time.
• The ability to stand, talk, and hear for 75% of applicable work time.
• The ability to lift and carry up to ten pounds up to 20% of applicable work time.

This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing all day, up to 4 hours at a time. The employee must frequently lift and/or move items that weigh up to 50 pounds. The employee must be able to reach above their head to work on equipment that is on a desk, on the floor, or mounted to the ceiling, must also be comfortable on ladders. Ability to use hands to type and have the manual dexterity to manipulate hand tools such as screwdrivers, pliers, wrenches, etc.

Travel:

• Occasional (up to 25%) travel may be required based on business needs

In the event that COVID-19  vaccine mandates issued by the federal government, or by state or local government become effective and enforceable, the Company will require that the successful candidate hired for positions covered under relevant government vaccine mandate(s) be fully vaccinated against COVID-19, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.  

Applicants to positions where vendor credentialing or other similar requirements exist to enter facilities will be required to comply with the credentialing requirements of the facilities, including complying with vaccine requirements. 

For all positions, the Company encourages vaccination against COVID-19 and requires that the successful candidate hired be willing to test for the COVID-19 virus periodically and wear a face covering indoors as required, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.

In compliance with the ADA Amendments Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department via e-mail at [email protected].  Additionally, the affirmative program/plan is available for review upon formal request by employees and applicants for employment in the Human Resources office during regular office hours.

*  #LI-Remote

Title: Senior Upgrade Engineer

Location: US-Remote

Job Description:

Requisition ID: 2025-36037

Category: Customer Service/Support

The Senior Upgrade Engineer is responsible for performing upgrades for Fujifilm Healthcare Americas Corporation (HCUS) Medical Informatics (MI) products to all eligible sites. In addition will maintain necessary documents and process information regarding upgrades. Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors, which may include customer impact, HCUS business priorities, and regulatory requirements. Normally receives little instruction on day-to-day work and general instructions on new assignments. Offers mentorship to new incumbents on technical and product knowledge and department operating procedures. To meet the needs of our customers, working outside of normal business hours and holidays is required.

At FUJIFILM Healthcare Americas Corporation, we’re on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics.

But we don’t stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly.

Ready to innovate, collaborate, and make a difference? Join us and bring your big ideas to life while working in a dynamic, flexible environment that fuels your creativity and drive. 

Duties and Responsibilities:

• Perform remote and onsite assessments of customer’s systems.
• Understand technical solutions for HCUS MI products - Radiology PACS, Cardiology PACS, Mobility, EIS, and Synapse 3D.
  • Maintain current knowledge of interoperability of HCUS MI and 3rd party integrated products.
•  Employ expert level knowledge of all infrastructure areas that pertain to HCUS MI products.
  • Windows Server OS (2012/2016/2019/2022).
  • Server hardware components.
  • VCP level understanding of vSphere product suite - ESXi, HA/DRS concepts, SRM design.
  •  Oracle Dataguard / RAC.
  • Storage Infrastructure - SAN/NAS.
  • Disaster Recovery and Business Continuance concepts, the difference between the two, and Fuji's best practice guidelines. Help develop and maintain upgrade documentation for the overall process and versions.
• Continue improving upgrade processes with other departments.
• Determine and execute upgrade and migration methodologies, high-level project scopes, and for existing customer infrastructure changes (data migrations, hardware refreshes).
• Customer relations: Superior communication and interpersonal skills, excellent phone manner.
• Test new versions and functionalities of the company’s products with upgrade process.
• Deliver timely and accurate technical documentation to MI Upgrade teams.
• Provide technical support to customer base via telephone and on-site visits when necessary.
• Ensure proposed MI solutions align with overall goals and direction of the HCUS MI business.
• Collaborate with other internal and external groups on solving complex technical issues and developing innovative solutions.
• Assists in developing troubleshooting guides, bulletins, software files and similar resource on existing products.
• Maintain an expert working knowledge of current medical imaging products and related technologies by staying abreast with the latest industry / technology advances throug continuous education.
• Short notice and / or overnight travel, as required, to work on customer systems.
• Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards.
• All other functions and or responsibilities that may be assigned by management.

Qualifications:

• Associate degree in computer science or related field, or equivalent work experience.
• Minimum of 4 years of related professional experience or comparable education and work experience.
• Advanced working knowledge of current network technologies.
• Ability to achieve results and meet goals in a fast-paced, team environment.
• Superior communication, organizational, and interpersonal skills, along with excellent phone manner.
• Ability to make independent decisions based on interpretation of technology data and product knowledge.
• Knowledge of Windows OS (Microsoft Server 2012, 2016, 2019, 2022), Linux Red Hat, Networking, TCP/IP and FTP protocols, SQL Server, and Oracle.
• VMWare Certification (Preferred).
• Familiarity with clinical data transfer protocols and interfaces (DICOM, HL7, XML, etc.).
• Thorough knowledge of at least two products (PACS, EIS, Mobility, Synapse 3D, Synapse CV, Synapse VNA and related services including workflow).
• Excellent analytical troubleshooting and configuration skills.
• Demonstrated ability handling internal IT concerns.
• Self-directed with excellent project management skills.
• Strong interpersonal, team building and leadership skills.
• Inquisitive and creative with good decision-making skills.
• Resourceful and thorough with a strong sense of urgency.

In addition to the above, employees are expected to:

• Promote teamwork and cooperative effort.
• Help train and give guidance to other Upgrade Engineers by shadowing projects and demonstrating upgrades to the latest version.
• Provide customers with the highest quality products and services.
• Understand and apply appropriate quality management.

Physical requirements:

The position requires the ability to perform the following physical demands and/or have the listed capabilities:

• The ability to sit up 75-100% of applicable work time.
• The ability to use your hands and fingers to feel and manipulate items, including keyboards, up to 100% of applicable work time.
• The ability to stand, talk, and hear for 75% of applicable work time.
• The ability to lift and carry up to ten pounds up to 20% of applicable work time.

This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing all day, up to 4 hours at a time. The employee must frequently lift and/or move items that weigh up to 50 pounds. The employee must be able to reach above their head to work on equipment that is on a desk, on the floor, or mounted to the ceiling, must also be comfortable on ladders. Ability to use hands to type and have the manual dexterity to manipulate hand tools such as screwdrivers, pliers, wrenches, etc.

Travel:

• Occasional (up to 25%) travel may be required based on business needs

In the event that COVID-19  vaccine mandates issued by the federal government, or by state or local government become effective and enforceable, the Company will require that the successful candidate hired for positions covered under relevant government vaccine mandate(s) be fully vaccinated against COVID-19, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.  

Applicants to positions where vendor credentialing or other similar requirements exist to enter facilities will be required to comply with the credentialing requirements of the facilities, including complying with vaccine requirements. 

For all positions, the Company encourages vaccination against COVID-19 and requires that the successful candidate hired be willing to test for the COVID-19 virus periodically and wear a face covering indoors as required, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.

In compliance with the ADA Amendments Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department via e-mail at [email protected].  Additionally, the affirmative program/plan is available for review upon formal request by employees and applicants for employment in the Human Resources office during regular office hours.

#LI-Remote

EEO Information

Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.

Title: Senior Upgrade Engineer

Location: US-Remote

Requisition ID: 2025-36037

Category

Customer Service/Support

Company (Portal Searching)

FUJIFILM Healthcare Americas Corporation

Position Overview

The Senior Upgrade Engineer is responsible for performing upgrades for Fujifilm Healthcare Americas Corporation (HCUS) Medical Informatics (MI) products to all eligible sites. In addition will maintain necessary documents and process information regarding upgrades. Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors, which may include customer impact, HCUS business priorities, and regulatory requirements. Normally receives little instruction on day-to-day work and general instructions on new assignments. Offers mentorship to new incumbents on technical and product knowledge and department operating procedures. To meet the needs of our customers, working outside of normal business hours and holidays is required.

Company Overview

At FUJIFILM Healthcare Americas Corporation, we’re on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics.

But we don’t stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly.

Ready to innovate, collaborate, and make a difference? Join us and bring your big ideas to life while working in a dynamic, flexible environment that fuels your creativity and drive. 

Our headquarters is in Lexington, Massachusetts, an inspiring healthcare research hub in a historic town. 

Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: https://www.fujifilm.com/us/en/about/region/careers

Job Description

Duties and Responsibilities:

• Perform remote and onsite assessments of customer’s systems.
• Understand technical solutions for HCUS MI products - Radiology PACS, Cardiology PACS, Mobility, EIS, and Synapse 3D.
  • Maintain current knowledge of interoperability of HCUS MI and 3rd party integrated products.
•  Employ expert level knowledge of all infrastructure areas that pertain to HCUS MI products.
  • Windows Server OS (2012/2016/2019/2022).
  • Server hardware components.
  • VCP level understanding of vSphere product suite - ESXi, HA/DRS concepts, SRM design.
  •  Oracle Dataguard / RAC.
  • Storage Infrastructure - SAN/NAS.
  • Disaster Recovery and Business Continuance concepts, the difference between the two, and Fuji's best practice guidelines. Help develop and maintain upgrade documentation for the overall process and versions.
• Continue improving upgrade processes with other departments.
• Determine and execute upgrade and migration methodologies, high-level project scopes, and for existing customer infrastructure changes (data migrations, hardware refreshes).
• Customer relations: Superior communication and interpersonal skills, excellent phone manner.
• Test new versions and functionalities of the company’s products with upgrade process.
• Deliver timely and accurate technical documentation to MI Upgrade teams.
• Provide technical support to customer base via telephone and on-site visits when necessary.
• Ensure proposed MI solutions align with overall goals and direction of the HCUS MI business.
• Collaborate with other internal and external groups on solving complex technical issues and developing innovative solutions.
• Assists in developing troubleshooting guides, bulletins, software files and similar resource on existing products.
• Maintain an expert working knowledge of current medical imaging products and related technologies by staying abreast with the latest industry / technology advances throug continuous education.
• Short notice and / or overnight travel, as required, to work on customer systems.
• Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards.
• All other functions and or responsibilities that may be assigned by management.

Qualifications:

• Associate degree in computer science or related field, or equivalent work experience.
• Minimum of 4 years of related professional experience or comparable education and work experience.
• Advanced working knowledge of current network technologies.
• Ability to achieve results and meet goals in a fast-paced, team environment.
• Superior communication, organizational, and interpersonal skills, along with excellent phone manner.
• Ability to make independent decisions based on interpretation of technology data and product knowledge.
• Knowledge of Windows OS (Microsoft Server 2012, 2016, 2019, 2022), Linux Red Hat, Networking, TCP/IP and FTP protocols, SQL Server, and Oracle.
• VMWare Certification (Preferred).
• Familiarity with clinical data transfer protocols and interfaces (DICOM, HL7, XML, etc.).
• Thorough knowledge of at least two products (PACS, EIS, Mobility, Synapse 3D, Synapse CV, Synapse VNA and related services including workflow).
• Excellent analytical troubleshooting and configuration skills.
• Demonstrated ability handling internal IT concerns.
• Self-directed with excellent project management skills.
• Strong interpersonal, team building and leadership skills.
• Inquisitive and creative with good decision-making skills.
• Resourceful and thorough with a strong sense of urgency.

In addition to the above, employees are expected to:

• Promote teamwork and cooperative effort.
• Help train and give guidance to other Upgrade Engineers by shadowing projects and demonstrating upgrades to the latest version.
• Provide customers with the highest quality products and services.
• Understand and apply appropriate quality management.

Physical requirements:

The position requires the ability to perform the following physical demands and/or have the listed capabilities:

• The ability to sit up 75-100% of applicable work time.
• The ability to use your hands and fingers to feel and manipulate items, including keyboards, up to 100% of applicable work time.
• The ability to stand, talk, and hear for 75% of applicable work time.
• The ability to lift and carry up to ten pounds up to 20% of applicable work time.

This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing all day, up to 4 hours at a time. The employee must frequently lift and/or move items that weigh up to 50 pounds. The employee must be able to reach above their head to work on equipment that is on a desk, on the floor, or mounted to the ceiling, must also be comfortable on ladders. Ability to use hands to type and have the manual dexterity to manipulate hand tools such as screwdrivers, pliers, wrenches, etc.

Travel:

• Occasional (up to 25%) travel may be required based on business needs

In the event that COVID-19  vaccine mandates issued by the federal government, or by state or local government become effective and enforceable, the Company will require that the successful candidate hired for positions covered under relevant government vaccine mandate(s) be fully vaccinated against COVID-19, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.  

Applicants to positions where vendor credentialing or other similar requirements exist to enter facilities will be required to comply with the credentialing requirements of the facilities, including complying with vaccine requirements. 

For all positions, the Company encourages vaccination against COVID-19 and requires that the successful candidate hired be willing to test for the COVID-19 virus periodically and wear a face covering indoors as required, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.

In compliance with the ADA Amendments Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department via e-mail at [email protected].  Additionally, the affirmative program/plan is available for review upon formal request by employees and applicants for employment in the Human Resources office during regular office hours.

*  #LI-Remote

EEO Information

Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.

ADA Information

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department ([email protected] or (330) 425-1313).

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Title: Field Support Specialist - San Diego, CA

Location: CA-San Diego

Job Description:

We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a erse team of iniduals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care.

Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs.

Work Type: Field Based

This is a Field Based Role This is a field based role with a territory that includes San Diego, CA. Candidates must be based within the territory.

The Target Pay Range for this position is $70,000 - $85,000 annually. At Antech, pay decisions are determined using factors such as relevant job-related skills, experience, education, training and budget.

Job Purpose/Overview 

The Field Support Specialist (FSS) role supports field sales activity by providing outstanding installation, onboarding and training, and integration support, as well as ongoing relationship management with our customers.  The FSS is responsible for hardware and accessory installation, software connectivity for the Antech In-House Diagnostic (IHD) portfolio, Reference Lab (RL) portfolio, and other Mars Science and Diagnostic (SDx) products and services.  The FSS provides detailed end-user hands-on technical and staff training for these services. They walk customers through software installation and launch newly-installed programs and analyzers for the first time. The FSS sends technical documentation to customers and end-users and makes recommendations to associates or customers.  The FSS brings our customer support vision to life by demonstrating unwavering commitment to empathetic and caring veterinary diagnostic support from onboarding to relationship management to escalated support needs.  

Essential Duties and Responsibilities 

• Responsible for customer relations and education upon sale completion and coordination of IHD install and components.  

• Plans, schedules, organizes, documents and performs all Reference Lab Onboarding and IHD installations.  

• Physical install of IHD systems and computers at clinic location as well as gaining understanding from and raising concerns on behalf of the client to ensure resolution.  

• Applications and use training for customers for all products and services offered by Antech IHD, RL and other SDx services.  

• Own IHD system post-installation follow-up activities, identify gaps and road blocks that occurred during the installation process and facilitate resolutions, which may involve other departments. 

• Offer ongoing assistance and availability for on location support to customers whose needs surpass the abilities of phone and online interactive support. 

• Coordinate phone and online applications support as part of the ongoing training process (pre and post training) and as back up assistance to the Technical Support department. 

• Perform troubleshooting on system performance designed to improve customer self-sufficiency. 

• Recognizes and communicates product issues and potential improvements to others in the organization in a timely and effective manner. 

• Collaborates during the sales cycle regarding interaction/technical/workflow issues. 

• Produces high quality work in a timely manner.  

• Ensures compliance to training standards and uses independent judgment to recommend updates to those standards, and implementation of those updates.   

• Reviews and provides suggested optimization for inidual clinic sample handling, workflow, and patient results management.  

• Actively supports RL portfolio growth and ensures integration of RL offerings with client software, troubleshooting connectivity/integration issues and training clients on the ordering process.   

• Facilitate repeated clinic staff training using independent judgment to determine when needed in furtherance of customer retention, IHD and RL usage, and in support our belief that Better Diagnostics equals Better Medicine.  

• Log all customer-related activity with attention to detail and in a timely manner in the corporate customer management database.  

• Work with the Technical Support Services (TSS) department to alleviate technical issues in identified clinics requiring re-training, analyzer maintenance, etc.   

• Work in close collaboration with Sales and TSS on an ongoing, pro-active basis to formulate solutions to various clinic and territory technical needs.  

• Maintains efficiency of clinic coverage, accountable to maintain call coverage within set guidelines.  

• Prepares, provides and conveys ersified information, which may be of a technical or competitive nature through departmental procedures and directives. 

• Serves as an on-site liaison between the customer and Antech. 

• Consults in the sales cycle regarding interaction/technical/workflow issues.   

• Manage time; territory, systems and accounts effectively to meet customer needs; organizational priorities and sales objectives.   

• Completes other duties as assigned.

Education and Experience 

• BS/BA degree in related field preferred, or combination of education and industry experience 

• 4+ years relevant technical experience with demonstrated success. 

• Previous veterinary medicine background preferred, and prior customer service preferred. 

• IHD diagnostics experience: collection, preparation, testing, etc.

Knowledge, Skills and Abilities 

• In-house diagnostics utilization, installation and training experience preferred 

• Ability to efficiently shift focus from one task to another during heavy workload (including travel, phone, email and data entry) 

• Must work well independently with minimal direction. 

• Able to determine when escalation of issues to leadership and manufacturing is necessary. 

• Intermediate knowledge of Microsoft Office Suite and other computer software required.  

• Knowledge of basic computer networks and components required 

• Must possess good interpersonal skills with a customer service-oriented attitude.   

• Must have a strong planning & organizational skill with good attention to detail to handle a complex installation, training and support schedule. 

• Proven ability to follow through and resolve issues 

• Must be willing to be a team player and assist inside and outside of assigned areas as needed. 

• Other duties as assigned.

Travel 

Extensive travel with frequent clinic visits and overnight travel will be required up to 75% of the time. 

Working Conditions 

The associate is regularly required to apply manual dexterity, including hand/wrist flexibility, for computer keyboarding.  The associate frequently is required to sit for extended periods of time, stand, walk, and reach with hands and arms.  The associate is frequently required to hear and speak in order to use the telephone, make presentations and communicate with people in an office or virtual environment.  The associate is occasionally required to sit and stoop, bend, kneel, or crouch.  The associate must occasionally lift and/or move up to 50 pounds. 

The associate will primarily work in a typical office environment or a remote home office.  The noise level in the work environment is usually moderate.  The associate will be required to use a computer, spreadsheets, data base management, email, video conferencing and the Internet.  The associate is frequently required to use a calculator; fax, copy machine, and phone system.  The associate must occasionally use media equipment such as an overhead projector, PowerPoint, and Microsoft Teams.   Environment where pets are present. 

About Antech

Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services.

Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates.

• All Full-time associates are eligible for the following benefits and more:

• Paid Time Off & Holidays

• Medical, Dental, Vision (Multiple Plans Available)

• Basic Life (Company Paid) & Supplemental Life

• Short and Long Term Disability (Company Paid)

• Flexible Spending Accounts/Health Savings Accounts

• Paid Parental Leave

• 401(k) with company match

• Tuition/Continuing Education Reimbursement

• Life Assistance Program

• Pet Care Discounts

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers.

Note to Search Firms/Agencies

Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.

Title: Subscription Renewal Representative (Remote - East Coast, USA)

Location: FL-

Job Description:

Florida, United States of America; Georgia, United States of America; New Jersey, United States of America; New York, United States of America; North Carolina, United States of America; Virginia, United States of America

Recruitment Fraud Alert

We’ve learned that scammers are impersonating Commvault team members—including HR and leadership—via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number.  

What to know:

• Commvault does not conduct interviews by email or text.
• We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day.

About Commvault 

Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data. 

Position Summary

You are an enthusiastic, high-energy, proactive inidual with strong verbal and written communication skills. You can handle a high volume of inbound requests and manage multiple case queues efficiently while maintaining a positive, “can-do” attitude. As part of the Global BATS team, you serve as the first point of contact for internal sales and external channel support queries, while also supporting Sales Management leaders. You will provide operational support for key business functions.

Position Responsibilities

Domain/Industry Expertise

• Scope environment and present multi-year subscription renewal options to customers; these transactions are treated as new sales.
• Identify and close upsell/cross-sell deals during renewal engagements; maintain opportunities for these transactions.
• Coordinate renewal activity with assigned CSM and develop strong working relationships based on geographic alignment.

Customer Relationships

• Communicate effectively with customers via phone and email in a clear and timely manner.
• Build and grow customer relationships to become a trusted advisor and partner.
• Diffuse difficult situations, create clear resolution paths with owners and timelines, and secure buy-in from stakeholders.
• Demonstrate strong follow-up and follow-through to ensure all actions meet client satisfaction.

Other Benefits

• Correlate product/pricing changes to current renewal opportunities and comment on their business impact.
• Improve forecast accuracy for current and future quarters; maintain forward-looking perspective.
• Comfortable creating new processes with leadership and taking calculated risks within a goal-oriented framework.

Growth Potential

• Play a pivotal role in meeting and exceeding team quarterly goals and personal targets.
• Act as an exceptional team player with respect to CSM/AE alignment, while also capable of closing deals independently.

KPIs

• Gross Renewal Rate
• Net Renewal Rate
• Upsell and Cross-sell Targets

Position Requirements

• 4–6 years of experience in renewals or inside sales.

Why You’ll Love Working Here

• High income earning opportunities based on self-performance.
• Employee Stock Purchase Plan (ESPP).
• Continuous professional development, product training, and career pathing.
• Sales training in MEDDIC and Command of the Message.
• Generous, competitive benefits supporting your health, financial security, and work-life balance.

Thank you for your interest in Commvault. Reflected below is the minimum and maximum base salary range for this role. At Commvault we use broad salary ranges in our job postings to reflect the erse levels of expertise and experience among our candidates and is not reflective of the total compensation and benefits package. The specific salary offered will be determined based on your unique qualifications, including your relevant experience, skills, and the value you bring to the role. While the range provides a general idea of the compensation, it is important to note that placements within the range are not automatic and will be carefully considered to ensure a fair and competitive offer. We are committed to rewarding talent and experience.

US Pay Range

$54,400 - $100,050 USD

Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.

Title: *Pricing Services Specialist-Full Time- Troy Hybrid

Location: Troy, Michigan

Job Description:

Under general supervision follows standard operating procedures for all patient price estimating activities from general public inquiries and internal resources within HFHS. Types of estimating will include price shopping in comparison to competing health systems, North American patients, International patient price estimates, retail price estimates, cutting edge price estimates, US self-pay patients, and insured patients for the covered amount contractually allowed. Actively contributes to an organizational culture committed to the highest degree of service excellence standards to all customer groups. 

EDUCATION/EXPERIENCE REQUIRED:

• Current Coding Certification from AHIMA or AAPC required.
• 2 years of Medical Coding experience preferred.
• Experience with Medical Billing and Reimbursement preferred.
• Experience in a healthcare setting in a customer facing environment, preferred.
• Demonstrates excellence in utilization of HFHS EHR.
• Associates degree required in healthcare, business or equivalent;
• Bachelors degree preferred.
• Excellent work quality and quantity.
• Excellent communication skills.
• Required to perform calculations, complete forms, extensively utilize computer information system.
• Proficiency in Excel; strong math skills.
• Familiarity with clinic environment preferred.
• Demonstrated ability to work with detailed information.
• Demonstrated ability to adjust to changes in policy and procedures.
• Requires interpersonal skills to deal effectively both over the telephone patients, prospective patients, clinic and/or hospital personnel.
• Ability to perform a variety of tasks in a timely manner to meet customer needs.
• Ability to discuss with patients their general financial responsibilities and connect the patient with the Customer Service Center at the Corporate Business Office.
• Ability to work successfully in a fast paced environment with frequent interruptions.
• Ability to work within a team setting and be supportive of team members.
• Successful completion of yearly competencies.

Additional Information

• Organization: Corporate Services
• Department: CBO - Self Pay
• Shift: Day Job
• Union Code: Not Applicable

    Additional Details

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

Overview

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers.

Benefits

The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.  

Equal Employment Opportunity/Affirmative Action Employer

        Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is

        committed to the hiring, advancement and fair treatment of all iniduals without regard to

        race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

        weight, marital status, family status, gender identity, sexual orientation, and genetic information,

        or any other protected status in accordance with applicable federal and state laws.

Title: Financial Aid Counselor

Job Description:

Location

US-NY-New York

Hybrid Remote Work Classification

Hybrid: 60% to 80% Onsite

Department

Office of Financial Aid

School/Division

University Enrollment Management (WS1960)

Compensation Grade

Band 52

Union

N/A

FT/PT

Full-Time

Category

Student Services/Athletics

Position Summary

Within the Office of Financial Aid (OFA), this two year, limited term Financial Aid Counselor role will be dedicated to providing outstanding service and advising to applicants, admitted and current students, families, and community members on our New York campus via phone, email, virtual, and in-person meetings. Advise prospective and admitted students, parents, and currently enrolled students on a broad range of issues pertaining to the financial aid application process, University financial aid policies and procedures, and assist with resolving problems. Monitor, support, and contribute to a team that ensures compliance with all Title IV and institutional policies and procedures.

Qualifications

Required Education:

Preferred Education:

Required Experience:

Required Skills, Knowledge and Abilities:

Preferred Skills, Knowledge and Abilities:

Additional Information

In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $70,000.00 to USD $73,000.00. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items.

NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.

NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply at all levels.

Title: Community Supports Data Processor

Job Description:

The Community Supports Data Processor manages a queue of incoming documents to create new clients, update existing clients, and send interdepartmental tasks as needed in the Customer Relationship Management (CRM) system. This role requires frequent use of Provider Portals and multiple internal databases and document retrieval systems. This role operates within a service level agreement managing speed to start entry while observing various agency specific handling procedures maintaining the highest level of accuracy for billing and compliance purposes.

This is a fully remote position. Employees must be located in Iowa (applicants outside of Iowa will not be considered). The starting wage is $21.50/hr with weekly pay, PTO, and benefits available after 30 days of employment. Work hours are: Monday-Friday 8:00am-5:00pm with the potential of overtime.

Position Responsibilities may include, but not limited to

• Review incoming Medical Service Authorizations and Medical paperwork to create new clients, update existing clients, and close accounts as needed
• Correspond and follow up with Agency Case Managers via email, State Portal Messaging, and phone calls for action items or needed information
• Access clinical documentation via portal for use in obtaining authorization for services.
• Troubleshoot and resolve account issues as required
• Coordinate with internal business partners including but not limited to Logistics, Customer Care, Billing, and Compliance
• Assist other departments for Intake-related inquiries

Phantom is looking to hire a Customer Support Specialist - Contractor to join their team. This is a contract position that can be done remotely anywhere in the United States.

Title: SAP SD Analyst

Location: Nashville, TN, US, 37228

Workplace: Information Tech

Department: Information Technology

Job Description:

Company / Location Information

A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world’s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.

Primary Function

We are looking for a SAP SD Analyst. This role is part of the Customer Engagement Solutions (CES) team and would work on solutions in the SAP SD module and other integrated systems.

Responsibilities

• Develop a deep understanding of and help to shape A. O. Smith’s customer engagement vision and strategy through collaboration and regular engagement with key stakeholders and process owners; translate that vision into actionable technical requirements; and execute on those requirements to meet the goals of the business
• Lead, maintain, understand, and own all pricing functions in our landscape including Price Waterfall, Pricing conditions, and Quotes; the processes used to manage them in SAP and connected systems,
• Build strong relationships with business users and managers throughout the customer engagement organization – sales, order entry, warranty, marketing, trade compliance, after-sales support, and other groups as necessary
• Lead complex, cross-business unit, cross-platform programs and projects critical to business success from start to finish including scoping, solutioning, deployment, testing, training, change management, communication, and measuring business value
• Become a functional expert on A. O. Smith business processes and drive solutions to business problems through collaboration with analysts, architects, developers, and process experts from other process areas; bridge the gap between people, processes, and technology
• Participate in the full systems development lifecycle from requirements gathering through configuration with an architect, interaction with the development team, testing, training, deployment, and post launch support
• Gather and document systems and process requirements through meetings, workshops, site visits, and job shadowing; create and maintain documentation and process maps on customer engagement business processes and projects
• Use continuous improvement skills such as process mapping, A3 development, and value stream mapping to drive for incremental improvements in all processes
• Critically evaluate information gathered from multiple sources, break high-level requirements into details, and distinguish user requests from underlying needs
• Advises on business requirements and solution options, bridging the gap between people, process, and technology

Qualifications

• Bachelor's degree in IT or Business management preferred, with 5+ years related work experience.  Will consider candidates with an Associates Degree and 7+ years experience.
• Work related experience should include experience as a senior business analyst and/or project manager
• Expertise  in design and configuration of SAP Sales and Distribution (SD) module, SAP SD Pricing,  and SAP S4 Hana
• Experience with SAP SD user exits for sales order, delivery, billing etc.
• Experience with SAP Billing, Consumer Payments (Credit Cards, BNPL, ApplePay, etc), Vistex, Salesforce preferred
• Experience with SAP BTP - Business Technology Platform and Fiori Apps preferred
• Capability to execute complex assignments and projects with minimal direction
• Demonstrated critical thinking and problem-solving skills, with a strong attention to detail
• Ability to articulate design concepts and solutions verbally and in written documentation
• Continuous improvement skills and mindset including process mapping and A3 development
• Strong relationship building skills, internally within IT and with business users
• Well-developed written and verbal communication skills and the ability to interact professionally with a erse group from technical experts to business users to executives

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

#LI-AO

#LI-Hybrid

ADA Statement & EEO Statement

In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified iniduals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Title: Territory Manager, Final Mile 

Location:  NE -Arkansas