Title: (fluent Czech) Customer Support Consultant (remotely)

Location: Federal Territory of Kuala Lumpur MY

Type: Contract

Workplace: Fully remote

Job Description:

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes 

What You Will Do:

• Communicate with hot leads and existing customers via calls, emails and chats
• Build positive and long-lasting relationships with customers
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers’ sensitive information
• Apply the latest and greatest customer happiness practices
• Maintain working knowledge of our client’s products and services

What you need to succeed in this role:

• Excellent Czech and English (B2) communication skills
• Attention to details
• Analytical and research skills
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• Customer service or sales experience
• Experience with CRM systems

Benefits and Perks:

Fixed schedule: Monday to Friday, 9 AM–5 PM CET

• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who are we?

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an inidual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased viws. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice_._

Title:  Customer Support Consultant

(remotely)

Location:

Brasília, Brasília, Brazil

Rosario, Santa Fe Province, Argentina

Bogotá, Bogota, Colombia

Santiago, Santiago Metropolitan Region, Chile

Maldonado Department, Uruguay

Quito, Pichincha, Ecuador

Type: Contract

Workplace: Fully remote

Job Description:

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes 

What You Will Do:

• Communicate with hot leads and existing customers via calls
• Build positive and long-lasting relationships with customers
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers’ sensitive information
• Apply the latest and greatest customer happiness practices
• Maintain working knowledge of our client’s products and services

What you need to succeed in this role:

• Excellent Czech and English (B2) communication skills
• Attention to details
• Analytical and research skills
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• Customer service or sales experience
• Experience with CRM systems

Benefits and Perks:

• Fixed schedule: Monday to Friday, 9 AM–5 PM CET
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who are we?

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an inidual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice_._

Title:  Customer Support Consultant

(Remote)

Location:

Bogotá, Bogota, Colombia

São Paulo, State of São Paulo, Brazil

Brasília, Brasília, Brazil

Lima, Callao Region, Peru

Santiago, Santiago Metropolitan Region, Chile

Buenos Aires, Buenos Aires, Argentina

Type: Contract

Workplace: Fully remote

Job Description:

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes 

What you will do:

• Provide exceptional customer support via emails and calls
• Document cases clearly and escalate complex issues to the internal L2 Support Team when needed
• Follow internal procedures and SOPs
• Collaborate with internal teams to ensure efficient issue resolution
• Troubleshoot hardware-related issues for customers using outdoor camera equipment
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers’ sensitive information
• Apply the latest and greatest customer happiness practices

What you need to succeed in this role:

• Fluency in German (C1 or higher) and English (B2–C1), both spoken and written
• At least 1–2 years of experience in customer support
• Analytical and research skills
• Strong attention to detail and reliability when handling sensitive or legal information
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• Proficiency in using Freshdesk

Benefits and Perks:

• Fixed schedule: 10 AM – 6 PM CET

• Opportunity to work fully remote

• Inclusive international environment

• Compensation in USD

• Good bonuses for referring friends

• Paid intensive training and probation

• Work-life balance

• Responsive management interested in your growth and long-lasting cooperation

• Greenhouse conditions for self-development

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an inidual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice_._

Title:   Customer Support Consultant

(remotely)

Location:

Brasília, Brasília, Brazil

Rosario, Santa Fe Province, Argentina

Bogotá, Bogota, Colombia

Santiago, Santiago Metropolitan Region, Chile

Maldonado Department, Uruguay

Quito, Pichincha, Ecuador

Type: Contract

Workplace: Fully remote

Job Description:

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes 

What You Will Do:

• Communicate with hot leads and existing customers via calls
• Build positive and long-lasting relationships with customers
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers’ sensitive information
• Apply the latest and greatest customer happiness practices
• Maintain working knowledge of our client’s products and services

What you need to succeed in this role:

• Excellent Czech and English (B2) communication skills
• Attention to details
• Analytical and research skills
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• Customer service or sales experience
• Experience with CRM systems

Benefits and Perks:

• Fixed schedule: Monday to Friday, 9 AM–5 PM CET
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who are we?

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an inidual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice_._

Title: Customer Support Consultant

(remotely)

Location:

Brasília, Brasília, Brazil

Rosario, Santa Fe Province, Argentina

Bogotá, Bogota, Colombia

Santiago, Santiago Metropolitan Region, Chile

Maldonado Department, Uruguay

Quito, Pichincha, Ecuador

Type: Contract

Workplace: Fully remote

Job Description:

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes 

What You Will Do:

• Communicate with hot leads and existing customers via calls
• Build positive and long-lasting relationships with customers
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers’ sensitive information
• Apply the latest and greatest customer happiness practices
• Maintain working knowledge of our client’s products and services

What you need to succeed in this role:

• Excellent Czech and English (B2) communication skills
• Attention to details
• Analytical and research skills
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• Customer service or sales experience
• Experience with CRM systems

Benefits and Perks:

• Fixed schedule: Monday to Friday, 9 AM–5 PM CET
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who are we?

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an inidual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice_._

Title:  Customer Support Consultant

(Remote)

Location:

Tiranë, Tirana County, Albania

Durrës, Durrës County, Albania

Bucharest, Bucharest, Romania

Iași, Iași County, Romania

Chișinău, Chisinau, Moldova

Tiraspol, Administrative-Territorial Units of the Left Bank of the Dniester, Moldova

Type: Contract

Workplace: Fully remote

Job Description:

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes 

What you will do:

• Provide exceptional customer support via emails and calls
• Document cases clearly and escalate complex issues to the internal L2 Support Team when needed
• Follow internal procedures and SOPs
• Collaborate with internal teams to ensure efficient issue resolution
• Troubleshoot hardware-related issues for customers using outdoor camera equipment
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers’ sensitive information
• Apply the latest and greatest customer happiness practices

What you need to succeed in this role:

• Fluency in German (C1 or higher) and English (B2–C1), both spoken and written
• At least 1–2 years of experience in customer support
• Analytical and research skills
• Strong attention to detail and reliability when handling sensitive or legal information
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• Proficiency in using Freshdesk

Benefits and Perks:

• Fixed schedule: 10 AM – 6 PM CET

• Opportunity to work fully remote

• Inclusive international environment

• Compensation in USD

• Good bonuses for referring friends

• Paid intensive training and probation

• Work-life balance

• Responsive management interested in your growth and long-lasting cooperation

• Greenhouse conditions for self-development

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an inidual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice_._

Title: Customer Support Consultant

(Remote)

Location:

Rabat, Rabat-Salé-Kénitra, Morocco

Tunis Governorate, Tunisia

Bangkok, Bangkok, Thailand

Phuket, Thailand

Fes, Fez-Meknès, Morocco

Metro Manila, Philippines

Type: Contract

Workplace: Fully remote

Job Description:

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes 

What you will do:

• Provide exceptional customer support via emails and calls
• Document cases clearly and escalate complex issues to the internal L2 Support Team when needed
• Follow internal procedures and SOPs
• Collaborate with internal teams to ensure efficient issue resolution
• Troubleshoot hardware-related issues for customers using outdoor camera equipment
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers’ sensitive information
• Apply the latest and greatest customer happiness practices

What you need to succeed in this role:

• Fluency in German (C1 or higher) and English (B2–C1), both spoken and written
• At least 1–2 years of experience in customer support
• Analytical and research skills
• Strong attention to detail and reliability when handling sensitive or legal information
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• Proficiency in using Freshdesk

Benefits and Perks:

• Fixed schedule: 10 AM – 6 PM CET

• Opportunity to work fully remote

• Inclusive international environment

• Compensation in USD

• Good bonuses for referring friends

• Paid intensive training and probation

• Work-life balance

• Responsive management interested in your growth and long-lasting cooperation

• Greenhouse conditions for self-development

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an inidual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice_._

Title:  Customer Support Consultant

(Remote)

Location:

Tiranë, Tirana County, Albania

Durrës, Durrës County, Albania

Bucharest, Bucharest, Romania

Iași, Iași County, Romania

Chișinău, Chisinau, Moldova

Tiraspol, Administrative-Territorial Units of the Left Bank of the Dniester, Moldova

Type: Contract

Workplace: Fully remote

Job Description:

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes 

What you will do:

• Provide exceptional customer support via emails and calls
• Document cases clearly and escalate complex issues to the internal L2 Support Team when needed
• Follow internal procedures and SOPs
• Collaborate with internal teams to ensure efficient issue resolution
• Troubleshoot hardware-related issues for customers using outdoor camera equipment
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers’ sensitive information
• Apply the latest and greatest customer happiness practices

What you need to succeed in this role:

• Fluency in German (C1 or higher) and English (B2–C1), both spoken and written
• At least 1–2 years of experience in customer support
• Analytical and research skills
• Strong attention to detail and reliability when handling sensitive or legal information
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• Proficiency in using Freshdesk

Benefits and Perks:

• Fixed schedule: 10 AM – 6 PM CET

• Opportunity to work fully remote

• Inclusive international environment

• Compensation in USD

• Good bonuses for referring friends

• Paid intensive training and probation

• Work-life balance

• Responsive management interested in your growth and long-lasting cooperation

• Greenhouse conditions for self-development

• *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an inidual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice_._

Title: Customer Support Consultant

(Remote)

Location: Buenos Aires Buenos Aires AR

Type: Contract

Workplace: Fully remote

Job Description:

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes 

What you will do:

• Provide exceptional customer support via emails and calls
• Document cases clearly and escalate complex issues to the internal L2 Support Team when needed
• Follow internal procedures and SOPs
• Collaborate with internal teams to ensure efficient issue resolution
• Troubleshoot hardware-related issues for customers using outdoor camera equipment
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers’ sensitive information
• Apply the latest and greatest customer happiness practices

What you need to succeed in this role:

• Fluency in German (C1 or higher) and English (B2–C1), both spoken and written
• At least 1–2 years of experience in customer support
• Analytical and research skills
• Strong attention to detail and reliability when handling sensitive or legal information
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• Proficiency in using Freshdesk

Benefits and Perks:

• Fixed schedule: 10 AM – 6 PM CET

• Opportunity to work fully remote

• Inclusive international environment

• Compensation in USD

• Good bonuses for referring friends

• Paid intensive training and probation

• Work-life balance

• Responsive management interested in your growth and long-lasting cooperation

• Greenhouse conditions for self-development

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an inidual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice_._

Title:  Customer Support Consultant

(Remote)

Location: Rabat Rabat-Salé-Kénitra MA

Type: Contract

Workplace: Fully remote

Job Description:

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes 

What you will do:

• Provide exceptional customer support via emails and calls
• Document cases clearly and escalate complex issues to the internal L2 Support Team when needed
• Follow internal procedures and SOPs
• Collaborate with internal teams to ensure efficient issue resolution
• Troubleshoot hardware-related issues for customers using outdoor camera equipment
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers’ sensitive information
• Apply the latest and greatest customer happiness practices

What you need to succeed in this role:

• Fluency in German (C1 or higher) and English (B2–C1), both spoken and written
• At least 1–2 years of experience in customer support
• Analytical and research skills
• Strong attention to detail and reliability when handling sensitive or legal information
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• Proficiency in using Freshdesk

Benefits and Perks:

• Fixed schedule: 10 AM – 6 PM CET

• Opportunity to work fully remote

• Inclusive international environment

• Compensation in USD

• Good bonuses for referring friends

• Paid intensive training and probation

• Work-life balance

• Responsive management interested in your growth and long-lasting cooperation

• Greenhouse conditions for self-development

The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an inidual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice_._

Title: Account Executive, Enterprise

- Houston

Remote - Texas, USA

About Zscaler

Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability. 

We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.

We're looking for an Account Executive to join our enterprise team. Reporting to the Regional Director, you will:

• Build relationships with important internal and customer stakeholders, including c-suite decision-makers
• Create a long-term account strategy aligned with customer goals
• Collaborate with our teams to meet customer needs and contribute to account planning
• Be a trusted advisor, understanding client businesses and aligning Zscaler solutions with their goals

What We're Looking for (Minimum Qualifications)

• 5+ years of full-cycle sales experience within software or security industry
• Bachelor's degree or equivalent experience
• Progressive selling experience engaging with accounts and selling at C-Level
• Must be located in Houston

What Will Make You Stand Out (Preferred Qualifications)

• You have established relationships with current and prospective customers and understand the bigger picture, customer goals and how technology can facilitate them
• Proficiency in strategic sales planning with experience closing net new logos
• Experience meeting or achieving sales targets, using channel partnerships

#LI-Remote

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range

$117,500 - $167,500 USD

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the erse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all iniduals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neuroergent or require pregnancy-related support.

Title: Account Executive

- SLED HigherED - Northeast

Remote - Massachusetts, USA

About Zscaler

Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability. 

We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to lead a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.

We're looking for an Enterprise Higher ED Sales Account Executive in the Northeast region to join our team. Reporting to the Regional Director, you will:

• Build relationships with important internal and customer stakeholders, including c-suite decision-makers
• Create a long-term account strategy aligned with customer goals
• Collaborate with our teams to meet customer needs and contribute to account planning
• Be a trusted advisor, understanding client businesses and aligning Zscaler solutions with their goals

What We're Looking for (Minimum Qualifications)

• 6+ years of full-cycle sales experience within software or security industry
• Bachelor's degree or equivalent experience
• Progressive selling experience engaging with accounts and selling at C-Level

What Will Make You Stand Out (Preferred Qualifications)

• You have established relationships with current and prospective customers and understand the bigger picture, customer goals and how technology can facilitate them
• Proficiency in strategic sales planning with experience closing net new logos
• Experience meeting or achieving sales targets, using channel partnerships

#LI-LB1

#LI- Remote

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range

$117,250 - $167,500 USD

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the erse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all iniduals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neuroergent or require pregnancy-related support.

Senior Order Management Rep (Remote)

Location: US-Remote

Full-Time

Overview

GovCIO is seeking a Senior Order Management Representative to oversee all aspects of customer product and solution orders. This role ensures timely and accurate processing in alignment with departmental SLAs, while maintaining a strong focus on delivering exceptional customer satisfaction.

This position will be a fully remote position located within the United States.

Responsibilities

• Effectively oversee order management operations to ensure we meet defined SLA’s and department objectives. Produce reports to Manager at required timeframes
• Generate Monthly, Quarterly, or on-demand metrics to determine if departmental SLAs are being met. Identify and take course correction at necessary.
• Produce and monitor both the Held and At-risk activity to drive lines/orders to closure
• Oversee the management of each order, to include RMAs, working with internal resources, Finance, Purchasing, Vendors, Sales, Collectors and Billers to ensure quick turnaround of order and shipment and invoicing of product to the customer
• Primary point of contact for resolution of escalated issues and cross functional teams
• Review customer survey results evaluate and act as necessary including contact to the customer.
• Work cross functionally with other business areas to improve internal process’s
• Perform root cause analysis to identify and implement proactive solutions for department development

Qualifications

Required Skills and Experience

• Bachelor's with 5 - 8 years (or commensurate experience)
  • 7 – 10 years of order processing or relevant experience
• Superior organization and follow up skills to ensure responsibilities and goals are met within SLA’s
• Detail oriented and ability to prioritize and work well under pressure in a fast-paced environment
• Works independently, makes informed decisions, and communicates relevant information to management.
• Excellent problem-solving skills that reflect conscious effort to improve customer experience while minimizing cost and risk to Iron Bow
• Ability to properly assess end-to-end impact of potential process changes
• Ability to read and understand Government and Commercial contracts and familiarity with the FAR
• Intermediate level of experience with Microsoft Office, especially Excel and Outlook

Travel Requirements

There is approximately 5% travel requirement for this position.

Preferred Skills and Experience

• Possess effective communication skills that reflect active listening, critical thinking, and a customer-focused tone
• Prior experience in Order Management strongly desired
• Experience in government contracting and reseller environment preferred
• Drive employee accountability, teamwork, customer focus, and mutual respect

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here’s what you can expect:

• During the Interview Process

  • Virtual video interview conducted via video with the hiring manager and/or team
  • Camera must be on
  • A valid photo ID must be presented during each interview

• During the Hiring Process

  • Enhanced Biometrics ID verification screening
  • Background check, to include:
    • Criminal history (past 7 years)
    • Verification of your highest level of education
    • Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance*
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment

*Available to full-time employees

Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple inidualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to inidual performance, GovCIO or inidual department/team performance, and market factors.

Posted Salary Range

USD $78,000.00 - USD $83,000.00 /Yr.

Title: Senior Order Management Rep (Remote)

Location US-Remote

ID 2025-7134

Category Corporate Operations & Support Services

Position Type Full-Time

Job Description:

Overview

GovCIO is seeking a Senior Order Management Representative to oversee all aspects of customer product and solution orders. This role ensures timely and accurate processing in alignment with departmental SLAs, while maintaining a strong focus on delivering exceptional customer satisfaction.

This position will be a fully remote position located within the United States.

Responsibilities

• Effectively oversee order management operations to ensure we meet defined SLA's and department objectives. Produce reports to Manager at required timeframes
• Generate Monthly, Quarterly, or on-demand metrics to determine if departmental SLAs are being met. Identify and take course correction at necessary.
• Produce and monitor both the Held and At-risk activity to drive lines/orders to closure
• Oversee the management of each order, to include RMAs, working with internal resources, Finance, Purchasing, Vendors, Sales, Collectors and Billers to ensure quick turnaround of order and shipment and invoicing of product to the customer
• Primary point of contact for resolution of escalated issues and cross functional teams
• Review customer survey results evaluate and act as necessary including contact to the customer.
• Work cross functionally with other business areas to improve internal process's
• Perform root cause analysis to identify and implement proactive solutions for department development

Qualifications

Required Skills and Experience

• Bachelor's with 5 - 8 years (or commensurate experience)
• 7 - 10 years of order processing or relevant experience
• Superior organization and follow up skills to ensure responsibilities and goals are met within SLA's
• Detail oriented and ability to prioritize and work well under pressure in a fast-paced environment
• Works independently, makes informed decisions, and communicates relevant information to management.
• Excellent problem-solving skills that reflect conscious effort to improve customer experience while minimizing cost and risk to Iron Bow
• Ability to properly assess end-to-end impact of potential process changes
• Ability to read and understand Government and Commercial contracts and familiarity with the FAR
• Intermediate level of experience with Microsoft Office, especially Excel and Outlook

Travel Requirements

There is approximately 5% travel requirement for this position.

Preferred Skills and Experience

• Possess effective communication skills which reflect active listening, critical thinking, and a customer focused tone
• Prior experience in Order Management strongly desired
• Experience in government contracting and reseller environment preferred
• Drive employee accountability, teamwork, customer focus, and mutual respect

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here's what you can expect:

• During the Interview Process
• Virtual video interview conducted via video with the hiring manager and/or team
• Camera must be on
• A valid photo ID must be presented during each interview
• During the Hiring Process
• Enhanced Biometrics ID verification screening
• Background check, to include:
• Criminal history (past 7 years)
• Verification of your highest level of education
• Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance*
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment

*Available to full-time employees

Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple inidualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to inidual performance, GovCIO or inidual department/team performance, and market factors.

Posted Salary Range

USD $78,000.00 - USD $83,000.00 /Yr.

Title: Operations Supervisor

Location: Scottsdale, AZ, United States

Part-time

Onsite

Job Description:

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions:

1. Management

• Work effectively with store management and store crews
• Supervise the store’s crew through assigning, directing and following up of all activities
• Effectively communicate information both to and from store management and crews

2. Customer Service

• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture. (Greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers

Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations)

• Maintain customer/patient confidentiality

3. Merchandise/Presentation

• Price merchandise
• Stock shelves
• Support the planning, execute the displays, sign and inventory of weekly,promotional, and seasonal merchandise
• Support the planning, execute the display and maintenance of off-shelf merchandise

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills, supervision, and influencing skills
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

• Experience as a retail supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

29

Time Type

Part time

Pay Range

The typical pay range for this role is:

$16.00 - $26.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

Title: Disability Representative Sr.

Location:

Orlando, FL

New Albany, OH

Cedar Rapids, IA

Dubuque, IA

Southfield, MI

Dublin, OH

Eden Prairie, MN

Irving, TX

West Hills, CA

Indianapolis, IN

Memphis, TN

Coralville, IA

Chicago, IL

Job Description:

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Disability Representative Sr.

Senior Disability Representative - Make a Meaningful Impact

Location: We love flexibility-and connection. This role follows a hybrid work model, blending remote flexibility with in-office collaboration. To make that possible, candidates should live near one of our Centers of Excellence, so you can join your team on-site 3 days a week!

Dubuque, IA : 4141 Westmark Drive, Dubuque, IA 52002

Cedar Rapids, IA : 333 1st Street SE Ste. 200 Cedar Rapids IA 52401

Coralville, IA: 3273 Ridgeway Drive Coralville IA 52241

Dublin, OH : 5500 Glendon Court Dublin OH 43016

New Albany, OH : 7795 Walton Parkway New Albany, OH 43054

Chicago, IL : 175 W. Jackson Blvd. 12th Fl. Chicago IL 60604

Indianapolis, IN: 8909 Purdue Road Suite 501 Indianapolis, IN 46268

Irving, TX: 2201 W. Royal Lane Suite 125 Irving, TX 75063

Memphis, TN : 8125 Sedgwick Way, Memphis TN 38125

Southfield, MI : 300 Galleria Officentre Southfield MI 48034

Orlando, FL : 12650 Ingenuity Dr Orlando FL 32826

Eden Prairie, MN : 11000 Prairie Lakes Drive Eden Prairie, MN 55344

West Hills, CA : 8521 Fallbrook Ave West Hills, CA 91304

PRIMARY PURPOSE:

At Sedgwick, caring counts-and so do you. We're not just a global leader in claims management; we're a team driven by empathy, expertise, and impact. Right now, we're looking for experienced, compassionate professionals to join us as Senior Disability Representatives.

If you thrive in a collaborative environment, value integrity, and want a career where your work truly changes lives-this is your moment.

WHAT YOU'LL DO

As a Senior Disability Representative, you'll be the go-to guide for iniduals navigating the challenges of disability claims. Your role blends technical expertise with human connection-you'll interpret medical documentation, determine benefits, and champion return-to-work strategies, all while delivering service that's empathetic, precise, and impactful.

Your key responsibilities will include:

• Owning complex disability claims from start to finish with confidence and independence.

• Decoding medical records and disability plans to determine eligibility and next steps.

• Managing claims involving comorbidities, ADA accommodations, and concurrent plans.

• Partnering with healthcare providers and employers to create successful return-to-work outcomes.

• Communicating with clarity, compassion, and professionalism-every single time.

• Coordinating investigative efforts and vendor referrals when needed.

• Building strong client relationships while upholding Sedgwick's gold-standard quality.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Independently evaluates complex disability claims and makes approval decisions based on received documentation or recommends denial to the team lead in alignment with the disability plan.

• Carefully reviews and interprets detailed medical records-including attending physician statements, office notes, and operative reports-to assess whether the claimant meets the plan's definition of disability.

• Oversees multifaceted claims involving comorbid conditions, overlapping benefit plans, ADA accommodations, and cases that fall outside standard guidelines.

• Applies clinical resources such as duration guidelines and consults with in-house clinicians to support case assessments when necessary.

• Calculates benefits due under the disability plan and ensures timely processing of payments, approvals, and adjustments-including offsets for workers' compensation, Social Security Disability Income (SSDI), and other applicable sources.

• Clearly communicates with claimants regarding required documentation, timelines, payment details, and claim status through phone calls, written correspondence, and system updates.

• Engages with healthcare providers to establish expectations for return-to-work timelines and accommodations.

• Manages complex disability claims with a focus on medical compliance, duration control, and adherence to plan provisions.

• Maintains consistent and transparent communication with claimants and clients throughout the claims process via phone, written updates, and system documentation.

• Coordinates investigative efforts to ensure thorough and appropriate claim reviews.

• Identifies when claims require external support and arranges referrals to vendors for services such as physician advisor reviews, surveillance, independent medical evaluations, and functional capability assessments.

• Facilitates return-to-work negotiations with or without accommodations, collaborating with the claimant's physician and employer.

• Escalates cases to the team lead or clinical case management for further review when appropriate.

• Builds and maintains professional relationships with clients, delivering high-quality customer service.

• Meets or exceeds the organization's quality standards and program requirements.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.

QUALIFICATIONS

Education & Licensing

• High school diploma or GED is required.

• Bachelor's degree from an accredited college or university is preferred.

• State certification or licensing in statutory leaves is preferred or may be required depending on local regulations.

Experience

• Preferred: Three (3) years of experience in benefits or disability case/claims management, or an equivalent combination of education and experience.

Skills & Knowledge

• Solid understanding of ERISA regulations, disability offsets and deductions, medical management practices, and Social Security Disability application procedures.

• Familiarity with federal and state FMLA regulations.

• Working knowledge of medical terminology and duration management.

• Strong verbal and written communication skills, including the ability to present information clearly.

• Proficiency in Microsoft Office and general computer systems.

• Analytical mindset with strong interpretive and critical thinking abilities.

• Comfortable navigating ambiguity and making informed decisions.

• Excellent organizational and multitasking capabilities.

• Collaborative team player with a commitment to performance excellence.

• Skilled in negotiation and autonomous decision-making within established procedures.

• Ability to exercise sound judgment and maintain discretion.

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Ability to sit at a desk for extended periods while operating a computer and phone system. Travel as required.

Auditory/Visual: Hearing, vision and talking

Ready to Make a Difference?

Apply today and become part of a team that's redefining care and support in the workplace. At Sedgwick, your work matters-and so do you.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $21.00 - $24.00 USD Hourly. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Diego Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, the California Fair Chance Act, and all other applicable laws.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a erse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Title: Pharmacy Executive II

Location: Irving United States

Job Description:

When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Summary:

In this role, you will manage a market-leading portfolio of pharmaceutical supplier service agreements delivering best-in-class contracting strategies and expertise that provide supply chain cost reductions.

Responsibilities:

• Ensure alignment of business strategy with overall corporate strategic objectives related to services and contracting activities.
• Manage contracts to Vizient contract processes and standards.
• Review financial aspects of assigned contracts including budget accruals, forecasting, and revenue expectations.
• Build relationships with pharmaceutical suppliers and serve as single point of communication on pharmacy service programs.
• Lead key pharmaceutical negotiations process that include opportunity identification, strategy formulation, contract development, negotiation, documentation, and implementation.
• Develop and negotiate Statements of Work for services.
• Manage performance of statements of work and deliver superior customer service experience to client.
• Monitor contract performance for execution, market competitiveness and supplier compliance to terms and conditions
• Collaborate with peers and management to ensure delivery of Vizient services.

Qualifications:

• Pharmacy or PharmD required.
• 2 or more years of relevant experience required.
• Contracting experience with direct negotiations required.
• Superior communication (written and verbal) and organizational skills.
• Strong presentation and customer service skills.
• Cross-functional interaction skills with a proven track record of delivering results needed.
• Experience in pharmacy, marketing, business and/or project management a plus.
• Willingness to travel.
• This is a hybrid office based (3 days in office)role in Irving, TX

#LI-JS1

Estimated Hiring Range:

At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to inidual circumstances. The current salary range for this role is $102,400.00 to $179,000.00.

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here:

http://www.vizientinc.com/about-us/careers

Equal Opportunity Employer: Females/Minorities/Veterans/Iniduals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.

Title: Administrative Team Lead

Location: Lees Summit United States

Job Description:

Description

Introduction

This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).

Do you want to join an organization that invests in you as a Administrative Team Lead? At Parallon, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of three years.

Benefits

Parallon offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

• Free counseling services and resources for emotional, physical and financial wellbeing

• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

• Employee Stock Purchase Plan with 10% off HCA Healthcare stock

• Family support through fertility and family building benefits with Progyny and adoption assistance.

• Referral services for child, elder and pet care, home and auto repair, event planning and more

• Consumer discounts through Abenity and Consumer Discounts

• Retirement readiness, rollover assistance services and preferred banking partnerships

• Education assistance (tuition, student loan, certification support, dependent scholarships)

• Colleague recognition program

• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for a dedicated Administrative Team Lead like you to be a part of our team.

Job Summary and Qualifications

The Administrative Team Lead is responsible for multiple functions including but not limited to approvals, training, and assisting Managers.

In this role you will:

• Maintain established departmental policies and procedures, objectives, and patient policies
• Process account approvals daily, ensuring accuracy and timeliness
• Assist with training within any department or vendor organization
• Handle difficult patient and third-party follow-up problems
• Monitor inventories to ensure accounts are being worked on and resolved in a timely manner.
• Perform quality reviews as required by Parallon/SSC policy.
• Assist team members with questions and concerns from staff and other SSC departments
• Work as a liaison between team members and SSC staff
• Assist manager with developing team goals and action plans

Qualifications:

• At least one year of related experience is required.

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Administrative Team Lead opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Title: Representative II, Connect Order Placement Phone and Fax

Location: United States

Job Description:

SHIFT: New employee training takes place Monday-Friday, 8:00am-5:00pm EST, mandatory attendance is required. Once the training is completed, the leader connects with the agent on the go-forward shift.

This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8am-9pm EST Mon-Fri and 9am-3pm EST Sat. Agents assigned a shift with a Saturday will receive a shift differential of $1/hr. Agents assigned a shift that ends at or after 8pm in their local time zone, will receive a shift differential of $2/hr.

In addition, based on seasonal fluctuations in volume, there are times throughout the year where overtime is mandated.

What Customer Service Operations contributes to Cardinal Health

Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.

Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.

Job Summary:

As a Service Center our mission is to deliver exceptional experiences for our customers (HCP, Manufacturer or direct customer with chronic illness), ensuring accuracy in our work and upholding our commitment to on-time delivery to provide peace of mind when it matters most.

Engage with our customers where and when they need us, through various communication channels including written communication, verbal communication, fax, call/phone, email, text, web, and other platforms.

Place inbound orders via fax transmissions and answer inbound calls from customers to place orders for medical supplies.

Act as a liaison, addressing and resolving order issues, researching accounts, and providing resolutions in a high-volume call center environment.

Strive to enhance customer experience by providing accurate and timely responses with empathy and urgency to the customer's needs.

Maintain a high level of accuracy in all tasks.

Responsibilities:

Required to meet customer needs throughout the entire order placement lifecycle. Responsible for providing customer assistance, including, but not limited to, order placement and product knowledge, as well as providing orders status, order discrepancies, and resolving customer complaints.

• Handles high call volumes consistently throughout the workday from customers, caregivers, and referral sources; managing calls that range in complexity and sensitivity while maintaining composure.
• Maintains a positive, empathetic, and professional attitude toward customers and co-workers always.
• Adheres to business processes to ensure all work is done compliantly and in accordance with regulatory standards.
• Make decisions on document interpretation while using tools and SOPs.
• Leverages critical thinking while reviewing the account and moving it along the customer journey.
• Interprets the meaning of insurance terminology, plans, and documentation, and explain it in an easy-to-understand way to our customers.
• Identifies and communicates appropriate next steps and expectations to customers based on system messaging, insurance requirements, and the order placement process.
• Operates on company-provided hardware and navigates multiple applications throughout the day to address customer concerns.
• Consults with the Supervisor and leverages Agent Support Line to resolve our customers' concerns, aiming at a first-call resolution.
• Must meet performance and service level goals outlined by the department.

Qualifications:

• High school diploma, GED, or equivalent, or equivalent work experience preferred
• 2-4 years of experience in a high-volume call center where communication and active listening skills have been utilized, preferred.
• Proven ability to successfully work in a fast-paced call center environment, taking back-to-back calls through your work shift. Excellent phone and customer service skills with a focus on quality, empathy and first call resolution.
• Previous experience working in a remote/work-from-home setting is preferred.
• Prior experience with Microsoft Office, order placement systems and tools, and data entry is preferred.
• Customer service experience is required, with a focus on quality and achieving daily metrics such as production goals, average handle time, adherence, average speed to answer, and QA.
• Root cause analysis experience is preferred.

What is expected of you and others at this level

• Applies acquired job skills and company policies and procedures to complete standard tasks

• Works on routine assignments that require basic problem resolution

• Refers to policies and past practices for guidance

• Receives general direction on standard work; receives detailed instruction on new assignments

• Consults with supervisor or senior peers on complex and unusual problems

REMOTE DETAILS: You will work from home, full-time.

As a work from home employee, the expectation is that you have your camera on when participating in your onboarding/training activities. Please note that work from home is not a substitute for childcare or eldercare, arrangements must be made ahead of your start date. You will be required to have a dedicated, quiet, private, distraction free environment with access to high-speed internet.

Internet requirements include the following:

Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, WIFI extenders, Cellular/Hot Spot connections are NOT acceptable.

• If having connectivity issues and our IT dept. suspects connectivity issues are due to your ISP or your current set up, we will request that you change providers or rework your set up to not disrupt your daily productivity.

Download speed of (25Mbps - Minimum) but (50Mbps - Recommended) if nobody else at home streaming.

Upload speed of (10Mbps - Recommended)

Ping Rate Maximum of 30ms (milliseconds)

Hardwired to the router

Surge protector with Network Line Protection for CAH issued equipment

WHO WE ARE: Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. With 50 years of experience, approximately 48,000 employees and operations in more than 40 countries, Cardinal Health seizes the opportunity to address healthcare's most complicated challenges - now, and in the future.

Anticipated hourly range: $15.75/hr. - $18.50/hr.

Bonus eligible: NO

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage

• Paid time off plan

• Health savings account (HSA)

• 401k savings plan

• Access to wages before pay day with myFlexPay

• Flexible spending accounts (FSAs)

• Short- and long-term disability coverage

• Work-Life resources

• Paid parental leave

• Healthy lifestyle programs

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values ersity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

Title: Intakes Shift Lead

Location: USA DC Home Office (DCHOME)

Full Part/Time: Full time

Job Req: RQ210783

Type of Requisition: Regular

Clearance Level Must Currently Possess: None

Clearance Level Must Be Able to Obtain: None

Public Trust/Other Required: MBI (T2)

Job Family: SCA

Job Qualifications:

Skills: Case Processing, Leadership, Quality Assurance (QA)

Certifications: None

Experience: 3 + years of related experience

US Citizenship Required: No

Job Description:

Position Description:

In a support capacity to a government office, the Shift Lead assigns tasks to Intakes Specialists on their shift, providing technical assistance and quality assurance as needed. The Shift Lead will manage daily tasks and monitor the work of the overall Intakes Team whose role is to receive case referrals and perform intake and placement for eligible program participants.

The Shift Lead may perform Intake Specialist responsibilities as needed (i.e. in the case of a call out or the need for additional coverage).

Position Duties:

• Acts as a POC for Intakes staff if Supervisor is not available during assigned shift.
• Ensures shift handover reports are completed and uploaded accurately in accordance with established protocol.
• Provides training for new intakes staff on all elements of the intakes process (as needed and in conjunction with Supervisor), acting as a mentor to new staff.
• Primarily responsible for daily task delegation and ensuring tasks are completed accurately and timely according to expectations.
• Performs quality assurance checks throughout the shift, maintaining accuracy and adherence to all procedures.
• Elevates performance concerns to Intakes Supervisor.
• Elevates process concerns/suggestions to Intakes Supervisor.
• Performs Intake Specialist tasks as needed based on schedule and demand.
• Other duties as assigned by the Intakes Supervisor.

This position is 100% remote; however, candidate must be located in the DMV area.

Education

Bachelor's Degree in Social Work, Sociology, Psychology or a related discipline required.

Qualifications:

• 3+ years of related experience with a BA/BS degree.
• At least 1 year of direct intakes experience, preferred.
• Strong organizational skills.
• Strong analytic skills.
• Strong oral and written communications skills.
• Excels in a fast pace, high volume environment.
• Demonstrated leadership capability.
• Strong MS Outlook and MS Excel skills.
• Knowledge/experience in supporting immigrant/refugee or other vulnerable populations preferred.

Additional Requirements:

• Position includes shift work. Position will a combination of evening/overnight shifts throughout the business week and weekend shifts as assigned. Federal holiday week coverage will vary.
• Requires Public Trust or the ability to obtain one.

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY

Explore a career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your ambition to deliver your best work.

The likely hourly rate for this position is between $27.62 - $37.38. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

None

Telecommuting Options:

Remote

Work Location:

USA DC Home Office (DCHOME)

Additional Work Locations:

USA MD Home Office (MDHOME)

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

Equal Opportunity Employer / Iniduals with Disabilities / Protected Veterans

Title: Personal Care Service Analyst

Location:  Dallas - TX (LBJ FWY) Cleveland, OH - General Area Toledo - OH Houston - TX Detroit, MI - General Area Chicago - IL (Downtown)

Full time

job requisition id JR-129613

Job Description:

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.

Job Description:

Remote Position

At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there's no place like home, and that's why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as PCS Quality and Compliance Analyst. Being a part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers.

To continue to be an industry pioneer delivering unparalleled care, we need a PCS Quality and Compliance Analyst with commitment and compassion. Are you one of them? If so, apply today!

Why Join the Elara Caring mission?

• Work autonomy and flexible schedules

• 1:1 patient care

• Supportive and collaborative environment

• Competitive compensation package

• Tuition reimbursement for full-time staff and continuing education opportunities for all employees

• Comprehensive insurance plans for medical, dental, and vision benefits

• 401(K) with employer match

• Paid time off, paid holidays, family and pet bereavement

• Pet insurance

As PCS Quality and Compliance Analyst, you'll contribute to our success in the following ways:

• Ensures that all activities performed align with the vision of Elara Caring's board of directors, executive team, and the leadership of the Compliance team

• Assist with development and maintain policies, procedures, and forms for both new and existing PCS providers to ensure compliance with regulatory requirements

• Conducts regulatory research and review of annual policies and forms to align with evolving standards

• Assist agencies with survey preparedness, survey support, and action plans as required by survey

• Performs second-level reviews and document audit findings to deliver results to PCS Quality & Compliance leadership

• Escalate significant compliance, billing or business risks to executive leadership

• Participate in initial and ongoing training to maintain expertise in regulatory, billing and accreditation requirements

• Support special projects, cross training efforts and continuous improvement of the compliance program including audit and risk prevention planning

• Maintain quality, accuracy and timeliness within job functions

• Promotes Elara Caring's philosophy, mission statement, and administrative policies to ensure quality of care

• Maintains patient and staff privacy and confidentiality pursuant to HIPAA Privacy Final Rule

• Performs other duties/projects as assigned.

What is Required?

• Associate's Degree is preferred; equivalent relevant experience may be considered in lieu of a degree

• 5+ years experience in Personal Care Services is required

• Strong written and verbal communication skills to effectively collaborate with cross-functional teams.

• Understanding of Federal and State healthcare laws and regulations pertaining to fraud, waste and abuse prevention and patient privacy rights and protections.

• Ability and willingness to travel up to 10%

• Must have a dependable vehicle, a valid driver's license, and current auto insurance in accordance with the laws of the State

• Sit, stand, bend, lift and move intermittently and be able to lift at least 25lbs

• Move equipment and supplies necessary for job functions

We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families.

Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law.

Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9.

At Elara Caring, pay and compensation are determined by a variety of factors, including education, job-related knowledge, skills, training, and experience. Our compensation structure reflects the cost of labor across different U.S. geographic markets, and may vary based on location.

This is not a comprehensive list of all job responsibilities and requirements; upon request, a job description can be provided.

Title: Remote Call Center Agent

Location: Remote United States

Employment Type

Full time

Location Type

Remote

Department

Insurance

Compensation

• $19.00 – $21.00 per hour • Offers Equity

The successful candidate’s starting compensation will fall within the pay range listed, determined by job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may also include stock options.

We offer a comprehensive benefits package to full-time employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) (in the U.S.) or RRSP (in Canada) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, consulting, or freelance roles may not be eligible for certain benefits.

Job Description:

About the Opportunity:

Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we're on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store.

We are looking for a Call Center Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you!

How you will make an impact:

• Respond to inbound calls from existing customers

• Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc.

• Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy

• Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you!

Who you are:

• You can multitask and manage multiple competing priorities

• You are passionate about helping others

• Has 2+ years of experience working in a call center environment

Compensation and perks:

• Hourly wage: $19.00 - 21.00

• We will pay for your P&C license (expected within 60 days after starting)

• Medical, dental, vision insurance, 401K match

• Ability to work remotely (we provide work equipment)

• Ongoing training and mentorship from our leadership team

• An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them

Schedule:

• Monday to Friday 1:30pm - 12am EST

While we appreciate your interest and application, only applicants under consideration will be contacted.

Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

The successful candidate's starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants.

We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits.

About Jerry.ai:

Jerry.ai is America's first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets.

Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.

We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers - and we're just getting started.

Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.

Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that's disrupting a massive market.

Job Title: Development Manager 3

Location: Stanford United States

Job Description:

Associate Dean for External Relations, Stanford Law School

Job Code: 4299

Grade: O

Exemption: 100% FTE, Exempt

Position: 00014736

• Schedule Full- time
• Employee Status Regular
• Grade O
• Requisition ID107806
• Work Arrangement Hybrid Eligible
• School of Law, Stanford, California, United States

This is a hybrid role, with the expectation of three days in the office per week, at minimum.

Stanford University is one of the world's premier academic institutions, producing and disseminating knowledge for the betterment of humanity. As a major Silicon Valley employer, Stanford seeks to recruit iniduals committed to excellence and to improving our world through research and education. In turn, the university is committed to supporting its employees as they develop their careers and enrich their lives. We believe Stanford's future success will be shaped by the erse talents, perspectives and experiences of its employees, and the inclusive culture of its community.

Stanford Law School (SLS) is one of the top-rated law schools in the world. At SLS, we share a passion for knowledge and innovation, driven by a sense of purpose and a commitment to transformative solutions. The law school prepares our students to be leaders in the legal profession, industry and government. True to our Silicon Valley roots and our Stanford heritage, we are entrepreneurial and focused on contributing to a better future for our nation and world, through our graduates and faculty research. Experimentation, exploration, the translation of new knowledge are in our DNA.

The Office of External Relations is a collaborative team, supporting the law school's mission by promoting major gifts, annual giving, alumni relations, and advancement marketing. The External Relations team at SLS seeks to engage alumni and friends in the life of the school.

Summary:

Stanford Law School seeks an Associate Dean (AD) for External Relations. Reporting to the Dean of Stanford Law School, the AD functions as the chief development officer and as the principal advocate for the dean's funding priorities to alumni and friends of the School. The successful candidate should possess deep fundraising experience, handle him/her/themselves with sensitivity, diplomacy, and discretion; demonstrate exceptional professional judgement, and an ability to lead, inspire and mentor iniduals and teams. If you have the leadership and strategic skills to balance prospect identification and solicitation, build donor-centered and meaningful relationships, develop, execute and measure progress toward strategic objectives, and partner effectively with academic leadership, faculty, senior staff, and fellow SLS and university development colleagues, then this position is for you.

The Associate Dean for External Relations, SLS is the principal advisor to the Dean on all aspects of development, alumni relations. The AD will also work closely with the Chief Communications Officer at the law School. The AD serves as the chief liaison to Stanford University's Office of Development and acts as the School advocate in that office. The Associate Dean helps to define and shape the central role that the Dean and senior associate deans plays with donors and actively participates with them in the cultivation and solicitation of prospective donors. The Associate Dean represents the Dean before various donor constituencies and plays a central role in the external relations of the School.

As a senior officer of SLS, the Associate Dean works with the Dean, other senior leaders at the school and each of the academic departments and interdisciplinary programs of the School, to formulate fundraising priorities and define specific gift opportunities. The Associate Dean and his/her staff work closely with the Dean, the faculty and senior university Development staff to develop marketing strategies that can be used to promote people and programs requiring gift support. The Associate Dean serves as the principal gift fundraiser for the law school.

Your responsibilities will include:

• With a current staff of 29, play a critical role in the successful pursuit of the School's fundraising objectives.

• Provides strategy, leadership, and direction for fundraising teams of multiple complex programs with expansive scope and impact.

• Has a portfolio of major and principal gift prospects, and develops and implements major gift strategies using whatever school and University resources are required to successfully secure support for the School's objectives. Cultivates and solicits gifts to the University.

• Prepares and provides written materials describing School objectives and join with faculty to serve as expert witnesses with prospective donors. Also monitors the activities of several major support groups that provide ongoing support for the School.

• Collaborates with volunteers, faculty and senior leaders on innovations and goals and develops plans for implementation.

• Directs staff and provides leadership to achieve goals and vision of the organization. Responsible for hiring and retaining staff, career coaching, professional development for direct reports and accountable for the performance of employees.

• Oversight for all programs related to development for the School.

• A commitment to promoting and supporting an environment of ersity and inclusion.

To be successful in this position, you will bring:

• Bachelor's degree and twelve years of relevant experience and management experience, preferably in an educational institution or nonprofit, or a combination of education and relevant experience.

• Significant major gift fundraising experience, with a demonstrated record of success. Principal gift fundraising experience preferred.

• Excellent judgment, interpersonal and communication skills. Ability to lead and motivate others and earn the respect of associates at all levels.

• Strategic skills to craft and help implement fundraising plans.

• Demonstrated managerial talent and leadership skills in guiding major gifts efforts.

• Customer service expertise serving faculty.

• Proven ability to meet fundraising goals with a strong track record in managing and balancing donor and faculty relationships.

• Ability to manage a large number of fundraising activities simultaneously with maximum independence.

• Strong verbal and written communication skills.

• Effective management experience and excellent interpersonal skills; demonstrated experience recruiting, evaluating, mentoring, and developing staff.

• Demonstrated experience engaging and motivating groups of erse iniduals, including strong volunteer management skills.

• Other duties as assigned.

WHY STANFORD IS FOR YOU:

Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our erse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:

• Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.

• A caring culture. We provide superb retirement plans, generous time-off, and family care resources.

• A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.

• Discovery and fun. Stroll through historic sculptures, trails, and museums.

• Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more.

The expected pay range for this position is $252,660 to $314,186 per annum. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.

At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website ) provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Stanford Law School seeks to hire the best talent and to promote a safe and secure environment for all members of the university community and its property. To that end, new staff hires must successfully pass a background check prior to starting work at Stanford University.

Additional Information

• Schedule: Full-time
• Job Code: 4299
• Employee Status: Regular
• Grade: O
• Requisition ID: 107806
• Work Arrangement : Hybrid Eligible

Title: Account Operations Advisor

Location: Boston United States

R13296

Job Description:

Care Account Operation Advisor

Training will be 6 to 8 weeks, Monday - Friday 9am - 6pm CST. No PTO allowed during training period.

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

Account Operations Advisors play an integral role in scaling Toast's rapidly growing business by providing account maintenance, quality assurance of sensitive financial and tax information, supporting both our external customers and internal Sales and Customer Success teams. The success of the Account Operations team directly impacts the customer experience and satisfaction.

About this roll* (Responsibilities)

• Become an expert in customer facing processes while delivering outstanding customer service via outbound phone calls, chat, and email.
• Manage a case queue and provide answers to questions regarding contracts, accounts, and tax details.
• Partner cross-functionally with Sales, Onboarding, Billing, Payments, and Finance teams throughout a customer's lifecycle to provide high-quality operational support.
• Continually identify opportunities to improve productivity for our team and our stakeholders.
• Demonstrate excellent attention to detail, double-check the accuracy of information and inputs in order to minimize onboarding and processing errors.
• Additional ad-hoc responsibilities as assigned.

Do you have the right ingredients*? (Requirements)

• 2+ years of customer service experience in the escalations space
• Experience processing changes to customer accounts highly desired
• Extreme attention to detail and meticulous organization
• Strong technical aptitude
• Excellent written and verbal communication skills
• Confidence prioritizing and making time sensitive decisions in a fast-paced environment
• Excellent time management and strong sense of urgency
• Relentless problem-solver
• Prior experience with Salesforce or other CRM tool is a plus

Our Spread of Total Rewards

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs.

• Bread puns encouraged but not required

The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible).

Pay Range

$55,000-$55,000 USD

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most erse, and we embrace that ersity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

Customer Implementation Consultant

Location: United States

Job Description:

OnTrac is hiring a Customer Implementation Consultant!

Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter!

Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S.

Location: Remote

Employment Logistics: The Customer Implementation Consultant is essential to delivering a seamless onboarding and integration experience for new and existing customers. This role manages end-to-end project execution, ensuring implementations are accurate, efficient, and on time to drive customer success and operational excellence. Acting as the primary liaison between internal teams and customer stakeholders, the Consultant combines strong project management skills, technical expertise, and relationship-building to lead implementations from initiation through completion.

Unpacking the Benefits:

Competitive inidual and group benefits

Medical, Dental, and Vision insurance

Paid Time Off including Holiday pay

401(k) with company match

Safe and clean work environment

The Must-Haves:

Bachelor's degree in Business, Project Management, Engineering, or related technical field

5-7 years of experience managing complex implementations

Advanced proficiency in Salesforce, e-commerce platforms, TMS, ServiceNow, AI tools, Excel, and project management software

Lean Six Sigma or process improvement experience a plus

Your Mission in Motion:

Lead end-to-end implementations: Manage onboarding for mid-market, SMB, and enterprise customers, ensuring timely go-live and rapid revenue activation.

Own project accountability: Oversee integration, operational timelines, and account management milestones with full responsibility for successful outcomes.

Manage complexity with precision: Handle multiple customer projects concurrently, prioritizing effectively in a fast-paced environment with competing demands.

Act as the central liaison: Serve as the primary point of contact for internal teams and customer stakeholders, addressing inquiries promptly and driving overall project plans and status updates.

Ensure operational excellence: Anticipate and resolve technical or logistical issues before they impact go-live timelines, and conduct on-site assessments when required.

Maintain data integrity and reporting: Ensure accurate entry of sensitive customer data across systems, maintain clean onboarding reports, and deliver error-free weekly executive updates.

Enhance processes and documentation: Continuously refine implementation process documentation, create reference materials (FAQs, checklists, best-practice guides), and identify improvement opportunities based on system changes.

Communicate with impact: Provide proactive updates to all stakeholders, including executive sponsors, and lead pre- and post-go-live reviews to ensure transparency and alignment.

Paving your way to your success:

You demonstrate exceptional project management skills, balancing multiple priorities with precision and efficiency while managing multiple projects concurrently in a fast-paced environment.

You communicate clearly and professionally, with exceptional verbal, written, and presentation skills that influence stakeholders across all levels.

You thrive in dynamic environments, adapting quickly to change and driving continuous improvement.

You build trust through collaboration, empathy, and proactive problem-solving, fostering strong relationships internally and externally.

You are detail-oriented and results-driven, committed to delivering flawless implementations and customer success.

If you are excited to be part of our team and grow with our OnTrac family, we invite you to apply!

OnTrac is proud to be an Equal Opportunity Employer OnTrac is an equal-opportunity employer. We value ersity and welcome applications from iniduals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. Join us in our commitment to creating a erse and inclusive workplace. If you are excited to be part of our team and contribute to our talent acquisition efforts, we invite you to apply.

Title: Unlicensed Insurance Agent (SDA010526)

Location: United States

Sales

USD $50,000.00/Yr.

USD $55,000.00/Yr.

6091

Job Description:

More than 35 years ago, SelectQuote was founded on one core promise: to help our customers protect the people they value most. We pioneered the way consumers shopped for term life insurance, and now, we also help people find home insurance, auto insurance, senior health insurance and more. Our quick and easy process saves consumers both time and money, and today, more than 2 million families trust us to help them with their insurance needs.

Job Summary:

This is an Unlicensed position. Candidates with Insurance Licenses will not be considered. SelectQuote is a growing company with a one-of-a-kind culture. Are you looking to expand your career and be part of a successful team? SelectQuote is looking to hire iniduals for our Sales Development Advisor ("SDA") role within our SelectQuote Qualifications Team, where team members are responsible for handling all of SelectQuote's insurance product inquiries. The SDA team will work with consumers on understanding their needs and triaging them to a licensed agent. This is a fantastic opportunity for someone wanting to expand into licensed sales roles after being successful in this position.

We encourage you to apply if you are interested in building an inside sales career! After applying, you will receive a phone call to complete our pre-screening questionnaire.

Essential Duties and Responsibilities:

• Outbound dialing sales prospects to generate interest in SelectQuote's products - upwards of 800 calls daily

• Intense focus on handling and overcoming sales objections and stalls in order to transfer potential customers to a licensed insurance agent

• Meet and exceed specified monthly goals for transfer rates and contact to transfer to increase sales agent conversion.

• Paid training - We will give you all the tools you need for success.

• Great earning potential - Base plus bonus with an average first-year earnings of $50k, with top producers making $80k+

• Sales Training Program after 6 months of success to move into a licensed sales agent role - we will help you get licensed!

Skills/Abilities:

• Sales acumen and ability/willingness to overcome objections

• Ability to follow instructions and have proficiency with technology, especially computers, software applications, use of multiple monitors, and phone systems

• Demonstrated professionalism in conduct and behavior

Education and Experience:

• High school diploma or equivalent is required

• Required 1 year or more experience working in a telesales or sales environment

• Preferred experience working in a high volume metrics or commission-driven role with proven success

• Job stability and tenure in roles

Requirements:

• Iniduals with flexibility to work overtime hours, weekends, or irregular schedules (with or without accommodations) are highly preferable.

• Prolonged periods of sitting at a desk and working on a computer

• Hardwired high-speed internet connection with a minimum download speed of 20mbps and upload speed of 20mbps

• This is a work-from-home opportunity but you must be punctual and adhere to attendance policies and your assigned work schedule and have access to a quiet, dedicated work environment free of distractions. This is a full-time W-2 position with a set assigned schedule.

SelectQuote Core Values:

Service: We create positive customer experiences.

Entrepreneurship: We create innovate & take risks.

Leadership: We build & invest in high-performing teams.

Empowerment: We embrace a changing environment.

Courage: We challenge the status quo & drive continuous improvement.

Teamwork: We help support & celebrate each other.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required.

Additional Information

#LI-Remote

Responsibilities

More than 35 years ago, SelectQuote was founded on one core promise: to help our customers protect the people they value most. We pioneered the way consumers shopped for term life insurance, and now, we also help people find home insurance, auto insurance, senior health insurance and more. Our quick and easy process saves consumers both time and money, and today, more than 2 million families trust us to help them with their insurance needs.

But what truly sets us apart is our people, and the opportunities to grow your career with SelectQuote are unmatched.

Qualifications

Sales Development Advisor

Job Summary:

This is an Unlicensed position. Candidates with Insurance Licenses will not be considered. SelectQuote is a growing company with a one-of-a-kind culture. Are you looking to expand your career and be part of a successful team? SelectQuote is looking to hire iniduals for our Sales Development Advisor ("SDA") role within our SelectQuote Qualifications Team, where team members are responsible for handling all of SelectQuote's insurance product inquiries. The SDA team will work with consumers on understanding their needs and triaging them to a licensed agent. This is a fantastic opportunity for someone wanting to expand into licensed sales roles after being successful in this position.

We encourage you to apply if you are interested in building an inside sales career! After applying, you will receive a phone call to complete our pre-screening questionnaire.

Essential Duties and Responsibilities:

• Outbound dialing sales prospects to generate interest in SelectQuote's products - upwards of 800 calls daily

• Intense focus on handling and overcoming sales objections and stalls in order to transfer potential customers to a licensed insurance agent

• Meet and exceed specified monthly goals for transfer rates and contact to transfer to increase sales agent conversion.

• Paid training - We will give you all the tools you need for success.

• Great earning potential - Base plus bonus with an average first-year earnings of $50k, with top producers making $80k+

• Sales Training Program after 6 months of success to move into a licensed sales agent role - we will help you get licensed!

Skills/Abilities:

• Sales acumen and ability/willingness to overcome objections

• Ability to follow instructions and have proficiency with technology, especially computers, software applications, use of multiple monitors, and phone systems

• Demonstrated professionalism in conduct and behavior

Education and Experience:

• High school diploma or equivalent is required

• Required 1 year or more experience working in a telesales or sales environment

• Preferred experience working in a high volume metrics or commission-driven role with proven success

• Job stability and tenure in roles

Requirements:

• Iniduals with flexibility to work overtime hours, weekends, or irregular schedules (with or without accommodations) are highly preferable.

• Prolonged periods of sitting at a desk and working on a computer

• Hardwired high-speed internet connection with a minimum download speed of 20mbps and upload speed of 20mbps

• This is a work-from-home opportunity but you must be punctual and adhere to attendance policies and your assigned work schedule and have access to a quiet, dedicated work environment free of distractions. This is a full-time W-2 position with a set assigned schedule.

SelectQuote Core Values:

Service: We create positive customer experiences.

Entrepreneurship: We create innovate & take risks.

Leadership: We build & invest in high-performing teams.

Empowerment: We embrace a changing environment.

Courage: We challenge the status quo & drive continuous improvement.

Teamwork: We help support & celebrate each other.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required.

Title: Corporate Actions Testing Senior Analyst

**Location:**18301 Bermuda Green Dr, Tampa, FL, 33647, US

Work Type: Hybrid, Full Time

Job ID: 212214

Job Description:

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

Pay and Benefits:

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Impact you will have in this role:

The Global Business Operations (GBO) organization is responsible for all operations and asset services supporting the following DTCC businesses: The Depository Trust Company (DTC), National Securities Clearing Corporation (NSCC), Fixed Income Clearing Corporation (FICC) - Government Securities Division (GSD) & Mortgage-Backed Securities Division (MBSD), Wealth Management Services (WMS), Insurance & Retirement Services (I&RS), Solutions Operations - Global Market Entity Identifier (GMEI), and Global Service Bureau (GSB). GBO's mission is to provide the Securities Industry with superior operations processing and client services support in an environment that minimizes risk and cost while improving efficiency. Corporate Actions Testing is responsible for testing system enhancements as well as new applications on behalf of the end user to validate that the expected results have been met prior to production deployment. Testing takes place in a non-production region to closely simulate the production environment. Key Functions and Responsibilities: partner with Product Management, Operations and IT, and are part of squads across multiple projects, perform automation as needed with the available testing tools, and signoff on new functionality, changes, or fault fixes before production deployment, and evidence of test plans, test cases and post-test reports.

Your Primary Responsibilities:

• Analyzes and understands business requirements.
• Develops test plans and cases via ALM.
• Reviews test plans/cases with customers, obtains approval.
• Executes test cases required for end to end testing on distributed and/or mainframe test environments.
• Discovers, reports and tracks defects via JIRA.
• Takes ownership of workload, ensures deliverables are met while adhering to critical timeframes; ability to manage competing priorities.
• Builds knowledge of department controls. Aligns risk and control processes into day-to-day responsibilities to monitor and mitigate risk, advances appropriately.
• Maintains a steadfast focus on client service, including responding to inquiries timely and accurately, resolving issues promptly.
• Builds and maintains strong relationships with internal and external customers to facilitate testing, execution, and defect resolution.
• Demonstrates effective communication skills, active engagement in meetings and displays a curiosity to learn and grow; accepts feedback given and applies to role.
• Facilitates training sessions for junior team members as directed by management.
• Participates in projects and initiatives.
• Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; advances appropriately

Qualifications:

• Minimum of 2 years of related experience
• Bachelor's degree preferred or equivalent experience

Talents Needed for Success:

• Collaborates well within and across teams.
• Communicates openly with team members and others.
• Works with the team to review deliverables and ensure quality and accuracy.
• Adheres to established rules and procedures when performing work.

The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, inidual experience, skills, and other considerations. We are an equal opportunity employer and value ersity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that iniduals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Salary RangeSenior Analyst: -50,000-100,000-USD

Title: Account Manager - OEM Aftermarket,

Locations:  Ames, IA, US / California, US / Phoenix, AZ, US / Northern California, US / US / Las Vegas, NV, US / Eugene, OR, US / Eugene, US / Denver, US / Portland, US

Job Description:

Requisition ID: 46299

Employment Type: Full Time

Segment: Danfoss Power Solutions Segment

Job Function: Sales

Work Location Type: Hybrid

The Impact You'll Make

The Account Manager will be responsible for generating profitable sales growth, while helping to maintain our existing business within the Danfoss Power Solutions Distribution Channel in the West Coast Region. The Account Manager will report to the Aftermarket Leader for our Multi-Divisional Distribution Partners. We are looking for someone that understands the fluid power industry and is able to claim the value of our system-based solutions, while simultaneously developing strong relationships with key stakeholders at our Channel Partners.

The territory will cover Strategic Accounts around the West Coast region with travel estimated at least 50%. The West Coast Region includes but isn't limited to, CA, OR, WA, AZ, CO, MT, ID, NV, and WY.

What You'll Be Doing

Responsibilities of this position include, but are not limited to, the following:

• Identify, develop and capture business in the assigned territory and meet sales and pipeline development goals.
• Develop Distributor Partner and indirect customer relationships, and act as primary field sales representative for Danfoss Power Solutions, servicing specific accounts and/or a designed geographical area.
• Utilize a professional sales process to uncover customer needs, handle objections/concerns, and determine appropriate solutions, while claiming the DPS value, for profitable growth.
• Plan, coordinate, and execute all sales efforts at assigned distribution channel partners.
• Prepares and submits routine call reports, monthly reports, action plan updates, operating plan updates, GAP Analysis, and other sales-oriented documents to the Regional Sales Director upon request.
• Gather and communicate market intelligence through CRM software.
• Conducts quarterly business reviews with key channel partners to review performance.

What We're Looking For

Basic Qualifications:

• Bachelor's degree in Business/Engineering or relevant years of industry experience.
• 3+ years of experience in Hydraulics and/or Electronics Industry sales, or similar technical sales industry.

Preferred Qualifications:

• Possess a level of competence necessary to comprehend and discuss technical and commercial aspects of the products/solutions.
• Experience effectively working with a CRM System.

What You'll Get from Us

We welcome you to submit your application at your earliest convenience. While there is no set deadline for applications, we encourage you to apply while the position remains listed. We review submissions on an ongoing basis and will conclude the search once we identify the ideal candidate.

We are excited to offer you the following benefits with your employment:

Bonus system

Paid vacation

Retirement plan

Personal insurance

Opportunity to join Employee Resource Groups

State of the art virtual work environment

Employee Referral Program

Title: Customer Care Representative (Farmers Workplace Solutions)

Location: United States

Remote

Job Description:

We are Farmers!

We are… more than just your favorite commercials.  At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers.

Farmers is an award winning, equal opportunity employer, committed to the strength of an inclusive workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn't just our business - it's our culture!  To learn more about our high-performance culture and open opportunities, check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.

Workplace: Remote ( #LI-Remote )

Job Summary

If you are the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with Farmers. This position is a critical part of Farmers Insurance as it supports our customers and agents. You will be the first point of contact for our customers, supporting inquiries and insurance policy needs by answering questions regarding coverage, rates, billing issues, and general policy reviews.

We care about your professional development at Farmers, so we offer paid training with our renowned University of Farmers before you start serving customers, so you can succeed in this role!

In this role you will:

• Deliver exceptional customer service while proactively seeking solutions within compliance and legal requirements.
• Communicate with customers via multiple channels (phone, chats, emails) while navigating multiple systems and platforms.

Job Details

• Unlicensed start date: Tuesday, January 20th, 2026
• Licensed start date: Tuesday, February 17th, 2026
• Location: The role is fully remote. You will need to provide a quiet, distraction-free environment and high-speed internet.
• Training Hours: Monday-Friday 9:30am - 6:00pm CST
• Shift hours: Monday-Friday 11:30pm - 8:00pm CST
• Starting Hourly Rate: The pay for the role is $22.31 up to $23.74 per hour and is solely based on location.

Essential Job Functions

• Although this position is fully remote, it operates within a highly structured environment that requires you be fully present and engaged. This includes designated start and end times, scheduled lunch and break periods.
• Assists internal and external customers with moderately complex issues related to insurance matters. Delivers exceptional service while proactively seeking feasible solutions within compliance and legal requirements. Communicates with customers via multiple channels while navigating multiple systems and platforms
• Receives and responds to inquiries related to insurance matters. Interacts with customers, agents, and others to resolve moderately complex issues regarding policy provisions and conditions. Evaluates and interprets policy information within prescribed authority limits.
• Accesses account information and communicates while working in multiple systems. Uses account information, deep product knowledge, and knowledge of compliance or legal requirements to make appropriate recommendations or decisions. Documents customer interactions and outcomes thoroughly in system. Escalates unresolved issues requiring advanced support for further resolution.
• Builds knowledge and acumen through self-directed learning. Stays informed about underwriting and policy guidelines and other updates including compliance and legal requirements. Helps maintain department knowledge resources to keep them current. Performs other duties as assigned.
• Actively listens to customer concerns to identify trends or patterns. Recognizes opportunities for process improvement and makes recommendations to leadership.
• Partners with various departments including Policy Support, Claims and Underwriting to respond to customer inquiries. May work with external vendors to further address customer needs.
• Adheres to assigned, tightly regulated schedule and follows procedures for requesting time off.

Experience Requirements

• Minimum of 1-3 years customer service.

• 1 year of experience in call center environment, insurance, sales or related field preferred.

• Experience providing customer support within a high-volume, complex environment preferred.

• Strong technical aptitude:

• Intermediate computer skills with ability to navigate multiple systems simultaneously.

• Able to troubleshoot basic issues with equipment such as headset, internet, and connectivity.

• Experience with Microsoft Office suite of tools preferred.

Education Requirements

• High School Diploma or equivalent required.
• Other: Property and Casualty license will be required for this role. The licensing exam must be obtained within a designated number of attempts or testing window in the state(s) in which the license is acquired.

Additional Qualifications

• Call center/agency experience
• Demonstrated customer service skills
• Strong verbal communication and listening skills
• Demonstrated written communication skills
• Demonstrated analytical skills
• Demonstrated problem solving skills
• Demonstrates excellent judgment and decision making skills
• Friendly and service-oriented
• Maintains a high degree of professionalism
• Excellent organizational skills
• Highly thorough and dependable
• Possesses flexibility to work in a fast paced, dynamic environment
• Basic computer skills with ability to navigate multiple systems simultaneously.
• Able to troubleshoot basic issues with equipment such as headset, internet, and connectivity.

Physical Environment

Sits for extended periods of time, up to a full work shift. Listens to, interprets, and differentiates auditory information (e.g. others speaking) at normal speaking levels with or without correction. Visually verifies and reads information. Visually locates material, resources and other objects. Ability to operate a computer for extended periods of time, up to a full work shift. Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate keyboard and other office equipment up to a full work shift.

Benefits

• Farmers offers a competitive salary commensurate with experience, qualifications and location.
• Medical
• Dental
• Vision
• Health Savings and Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• For more information, review "What we offer" on https://www.farmers.com/careers/corporate/#offer

Job Location(s): US - AZ, US - KS, US - MO, US - OK, US - TX

Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.

Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any inidual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws.

Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.

Spokane, WA only: Residents who prefer not to provide their address click here to submit your resume via email: [email protected]

Title: 340B Client Account Manager - Remote or in-office in Midvale, UT

Location: Utah United States

Job Description:

Procuity is a fast-growing company that is delivering innovative SAAS solutions to the growing pharmacy and medical industry. Our products streamline complex processes, saving money and time for our customers and contributing to the overall reduction of healthcare costs. Procuity is in the unique position of being a nimble start-up company while being owned and financed by Zions Bancorporation, (ZION) a $54 billion dollar holding company.

Procuity is looking for a 340B Client Account Manager for our 340B Business Line. The successful candidate will have 340B account management experience or similar experience as a part of a PBM, Pharmacy, Drug Wholesaler or Health System. The position requires a hard-working inidual with an ability to work with a sophisticated customer base. The candidate will have an entrepreneurial spirit and will thrive being on the ground floor of a high-growth opportunity.

This is a remote position or in-office in Midvale, UT.

Client Account Manager Job Responsibilities:

• Responsible for managing key accounts, maintaining long-term relationships with strategically important accounts, and maximizing inside sales opportunities.
• Develop in-depth knowledge of all accounts including key decision-making personnel.
• Work with Covered Entities.
• Focus on implementation and client servicing.
• Establish strong working relationships with existing customers to provide high level of customer service to assigned accounts.
• Focus on growing and developing existing clients to generate incremental business.
• Act as primary day-to-day contact for customer for new products and continuing initiatives.
• Act as the day-to-day interface between the customer and all relevant internal departments.
• Provide technical support to the customer and/or coordinate with the appropriate technical functions for support as necessary.
• Play an integral role in timely and effectively boarding new clients.
• Drive and oversee solutions architecture for clients.
• Perform other duties as assigned.

Qualifications:

• 340B account management experience or 340B experience with account management skills.
• Must have excellent customer relationship, customer service, and negotiation skills.
• Ability to drive customer success and retention.
• Excellent problem resolution and communication skills, both verbal and written.
• Ability to manage client expectations.
• Ability to follow up and drive interdepartmental priorities to meet customer requirements.
• Excellent organization skills and strong attention to detail.
• High energy and a strong work ethic; willing to go above and beyond for customer.
• Proficient in Microsoft Office Suite.

Education & Experience:

• Requires a bachelor's degree in business, marketing or a related field and 4+ years' experience with client account management or relationship management, outside sales or other directly related experience.
• 2+ years of experience with 340B.
• A combination of education and experience may meet requirements.

Benefits:

• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance.
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts.
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays.
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience.
• Mental health benefits including coaching and therapy sessions.
• Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire.
• Employee Ambassador preferred banking products.

Pay (depending on experience): $65,000-$95,000

Title: Clm Resltion Rep III, Hosp/Prv

Location: Rochester United States

Job Description:

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

Remote Work - New York, Albany, New York, United States of America, 12224

Opening:

Worker Subtype:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

40

Department:

910402 United Business Office

Work Shift:

UR - Day (United States of America)

Range:

UR URC 205 H

Compensation Range:

$19.62 - $26.49

The referenced pay range represents the minimum and maximum compensation for this job. Inidual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the inidual, and internal equity considerations.

Responsibilities:

GENERAL PURPOSE

The Claims Resolution Representative III is responsible for working across the professional fee organization, handling follow-up activities designed to bring all open accounts receivable to successful closure. Responsible for effective claims follow-up on complex, multi-faceted accounts to obtain maximum revenue collection and closure. Responsibilities include, but are not limited to, independent research, claim correction and resubmission, handling payer specific appeal process taking timely and routine action to resolve unpaid claims. The Claims Resolution Representative III reports to Accounts Receivable Management.

ESSENTIAL FUNCTIONS

With general direction of the Manager/Supervisor/Lead:

40% Follows department policies and procedures and maintains and exercises comprehensive knowledge of insurance company billing requirements and regulations to research and resolve unpaid accounts receivable, making any corrections in the professional billing system necessary to ensure balance resolution for all assigned URMFG physician services.

25% Follows up on multi-faceted denials through review of remittances (EOBs), insurance correspondence, rejections received thru daily electronic and claims submission, etc.

• Research claims, identify problems, and take appropriate action to assure claim resolution.

20% Responds to all billing-related inquiries from colleagues, departments, patients, and payors in a timely and professional manner.

• Communicates any missing/incomplete information to providers and department administrative support staff to ensure accurate billing.
• Communicates with insurance representatives through telephone calls, payer website, and written communication to ensure accurate processing of claims.
• Collaborate with appropriate departments to generate a detailed rational for appeals and grievances to the insurance companies.

10% Keeps management informed of changes in billing requirements and rejection or denial codes as they pertain to claim processing and coding.

• Escalates system issues preventing claims submission and follow-up for review and resolution.

5% Collaborates with Claim Edit Specialists and Patient Medical Billing Specialists assigned to pre claim WQ's to identify opportunities for improvement in clean claims rate.

May perform other duties as assigned.

QUALIFICATIONS

Required:

• Associate degree and 2 years of related relevant experience; or equivalent combination of education and/or experience
• Excellent problem-solving skills
• Excellent communication skills
• Excellent customer service skills

Preferred:

• Strong working knowledge of the professional billing software applications
• Ability to type 25 wpm.

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

Title: Strategic Product Manager - Engineered Wood Products

Location: Remote US

Work Type: Remote, Full Time

Job Description:

Weyerhaeuser Distribution is hiring a National Strategic Product Manager. This position reports to the Director of Product Management and will manage internal and third-party engineered wood products (EWP) across the Distribution business. This position also has people leadership responsibility of technical design services, primarily supporting managed products. Growing EWP is a core initiative for the distribution business, and this position is at the center of driving continued growth in scale categories.

Role Overview: The Strategic Product Manager works directly with key suppliers and site managers to steward profitable growth for the business.

Location: This is a remote position. Candidates must be located near a major airport and within commuting distance of a Weyerhaeuser distribution location and related service market 

Responsibilities:

• Responsible for profitably managing and growing assigned product categories

• Maintain and grow strong regional and national supplier relationships within those categories

• Identify and evaluate potential suppliers, new markets, new product opportunities, and competitors

• Direct product pricing strategy

• Lead a national design team tasked with technical sales support of EWP

• Coordinate interaction between assigned suppliers and other departments

• Maintain distributor and incentive agreements with selected suppliers that provide protection and position the business for profitable sales

• Initiate and implement product training applicable to your category or categories

• Review performance of assigned suppliers; implement appropriate action plans for improvement when results are below expectations

• Develop annual marketing plan incorporating vendor, ision and product promotions

• Willing to travel 25-35% of the time to company, vendor and customer locations across the US and Canada

We manufacture and sell an innovative collection of proven structural framing materials to the residential, multi-family and light commercial markets, and provide seamless building solutions, from design to installation to support. This team moves fast, works smart and never stops pushing to be and stay number one in the industry.

Qualifications

• Bachelor's Degree in relevant field of study

• 10+ years of experience in building products industry

• 5+ years managing strategic relationships (supplier or customer) at the ision/region or enterprise level

• 5+ years of large account buying and/or selling experience

• Deep and wide experience with EWP suppliers and markets

• Strong business acumen

• Excellent communicator and proven relationship builder

• Strong analytical abilities to find and utilize vendor, customer and market-related data to identify opportunities and solve problem

Preferred Qualifications:

• Prior national product management experience for a manufacturer or distributor a strong plus

• People management experience a plus

Core values: Consistent with our company core values: Safety, Integrity, Citizenship, and Sustainability, and Inclusion

Key behaviors: Acts with urgency, accountable, courageous, keeps it simple, driven to innovate in process and approach

We sustainably manage forests and manufacture products that make the world a better place. We’re serious about safety, driven to achieve excellence, and proud of what we do. With multiple business lines in locations across North America, we offer a range of exciting career opportunities for smart, talented people who are passionate about making a difference.

What We Offer...

Compensation: This role is eligible for our annual merit-increase program, and we are targeting a salary range of $129,000 - $193,000 based on your level of skills, qualifications and experience. You will also be eligible for our Annual Incentive Program, which offers a cash bonus targeting 20% of base pay. Potential plan funding may range from zero to two times that target.

Benefits: When you join our team, you and your dependents will be offered coverage under our comprehensive employee benefits plan, which includes medical, dental, vision, short and long-term disability, and life insurance. We offer a pre-tax Health Savings Account option which includes a company contribution. Other benefit options are also available such as voluntary Long-Term Care and Employee Assistance Programs. We also support personal volunteerism, sponsor a host of ersity networks, promote mentoring, and provide training and development opportunities to help you chart your path to a fulfilling career.

Retirement: Employees are able to enroll in our company’s 401k plan, which includes a paid company match in addition to our annual contribution equal to 5% of your base salary.

Paid Time Off or Vacation: We provide eligible employees who are scheduled to work 25 hours or more per week with 3-weeks of paid vacation to use during your first year of employment. In addition, after being employed for six months, eligible employees begin to accrue vacation for future use. We also recognize eleven paid holidays per year, providing a total of 88 holiday hours

Director, Customer Engagement Platforms

Location:

Remote

time type

Full time

job requisition id

R10567

Job Overview:

The Director, Customer Engagement Platforms (CEP) will be responsible for overseeing the development, implementation, and optimization of customer engagement platforms, starting with, but not limited to, Otsuka’s Medical Affairs Disease State Engagement platforms (PsychU, PsychUsim, ADPKDsim, and NephU). Reporting to the Sr. Director for Engagement and insights Excellence, the Director will manage the Customer Engagement Platform Team, collaborate with cross-functional groups, drive innovation, and ensure our communities’ success. Additionally, this role will keep up to date and provide recommendations on engagement tactics and tools to drive future activities. This position requires a deep understanding of customer engagement strategies and tactics, knowledge on engagement platforms and tools, and the ability align our platform initiatives to corporate, above brand and medical strategies. This successful candidate will need strong project management skills, proficiency in team management and team building, and the ability to effectively collaborate cross-functionally to provide high-quality educational resources paired with the best-in-class delivery mechanism needed for today’s healthcare professionals, caregivers, and patients.

Key Responsibilities Include:

• Strategy Execution: Execute the overarching customer engagement strategy on current and future engagement platforms, aligning medical/business objectives.
• Platform Management: Lead the management and optimization of customer engagement platforms, including marketing automation and analytics tools.
• Team Management: Lead a high-performing team of operational specialists, including webinar production, medical writing, and customer service engagement specialists.
• Data-Driven Insights: Utilize data analytics and insights to continuously improve engagement strategies and measure performance against KPIs.
• Technology Integration: Stay updated on the latest customer engagement technologies and trends, identifying opportunities for implementation.
• Budget Management: Manage the budget for customer engagement initiatives, ensuring cost-effective solutions.
• Continuous Improvement: Stay informed about the latest developments in disease research and medical education. Seek feedback from users and stakeholders to identify areas for improvement. Implement enhancements and updates to meet evolving educational needs and align with future Omnichannel initiatives.

Qualifications:

• BS or BA in Marketing, Communication, Information Technology, or a related field required.
• Advanced degree or equivalent experience (at least 8 years’ experience in pharmaceutical or related industry consulting experience) preferred.
• Preferred experience managing website communities or pharmaceutical educational programs.
• Experience with social media and web analytics (e.g., Google analytics) preferred.
• Proven track record of at least 7-10 years in customer engagement, corporate communications, or related roles, using various engagement platforms.
• Strong leadership and team management skills.
• Proficiency in customer engagement platforms and tools.
• Exceptional analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Strategic thinker with a results-oriented mindset.
• Experience working in remote or hybrid teams is a plus

Competencies

Minimum $183,335.00 - Maximum $274,160.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for iniduals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate’s job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.

Application Deadline: This will be posted for a minimum of 5 business days.

Company benefits:  Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.

Disclaimer: 

This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. 

Otsuka is an equal opportunity employer.  All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.   

If you are a qualified inidual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability.  You can request reasonable accommodations by contacting Accommodation Request. 

Statement Regarding Job Recruiting Fraud Scams

At Otsuka we take security and protection of your personal information very seriously. Please be aware iniduals may approach you and falsely present themselves as our employees or representatives.  They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.

Please understand, Otsuka will never ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.

Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.

To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website https://vhr-otsuka.wd1.myworkdayjobs.com/en-US/External.

Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka’s call center at: 800-363-5670. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov,  or your local authorities.

Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. (“Otsuka”) does not accept unsolicited assistance from search firms for employment opportunities.  All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka’s application portal without a valid written search agreement in place for the position will be considered Otsuka’s sole property.  No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Title : Web Content Specialist

Location: MN-Minneapolis

Job Description: Web Content Specialist (Temporary, Long-Term Up to 1 Year)

Web Content Specialist (Temporary, Long-Term Up to 1 Year)

Salary

$63,772.80 - $103,480.00 Annually

Location

Minneapolis, MN

Job Type

Temporary Long Term (up to 2 years)

Remote Employment

Flexible/Hybrid

Job Number

2025-00432

Division

Metro Transit

Department

Mktg Graphics Sales Comm Minn

+ Description

+ Benefits

+ Questions

WHO WE ARE

We are the Metropolitan Council , the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services. More information about us on our website. (https://metrocouncil.org/About-Us/The-Council-Who-We-Are.aspx)

We are committed to supporting a erse workforce that reflects the communities we serve.

How your work would contribute to our organization and the Twin Cities region:

TheWeb Content Specialistplays a key role in maintaining, organizing, and improving the quality of content on metrotransit.org. This position supports the conversion of metrotransit.org from the current MojoPortal Content Management System (CMS) to Umbraco, helps shape ongoing content management processes, and works closely with subject matter experts (SMEs) across the organization. Once the CMS conversion is complete, this role will assist with content updates in Umbraco, maintain documentation, support analytics requests, and lead annual content audits to ensure the site remains fresh and relevant.

NOTE: This position is eligible for a hybrid (both remote and onsite) telework arrangement, requiring onsite work two (2) times per week. The candidate's permanent residence must be in Minnesota or Wisconsin. This is a temporary, long-term employment for up to one (1) year.

What you would do in this job

During CMS Migration

+ Contact Subject Matter Experts (SMEs) across departments via phone, MS Teams, or email to coordinate the transfer of their content.

+ Maintain and update a database of pages that require review, discussion with SMEs, deletion, or migration.

+ Report weekly to the Web Product Manager and Creative Services Manager on completed work, blockers, and next steps.

+ Perform content migration from MojoPortal to Umbraco using established templates and content types.

+ Ensure alignment between content in the existing MojoPortal site and the new Umbraco site throughout the migration process.

+ Assist the Web Product Manager and Service Owner with developing and documenting content management processes and training materials for SMEs.

After CMS Migration is Complete

+ Support ongoing content management in Umbraco, including making content updates and creating new webpages using standard templates and content types, referencing wireframes or design files as needed.

+ Proactively identify the need for new content types or other development work to support ongoing content creation and maintenance on metrotransit.org.

+ Maintain documentation for content management processes, procedures, and training resources.

+ Develop a standard operating procedure for annual content inventory and audits, including stakeholder communication, reviewing workflows, and gathering content update requirements.

+ Execute the annual content inventory and audit procedure once approved.

+ Use Siteimprove analytics (page views, visits, etc.) to help stakeholders make informed content decisions.

What education and experience are required for this job (minimum qualifications)

Any of the following combinations of work experience in administrative support in a customer-facing website and completed education.

+ High school diploma/GED with four (4) years of experience

+ Associate's degree with two (2) years of experience

What additional skills and experience would be helpful in this job (desired qualifications):

+ Completion of bachelor's degree in Computer Science, Computer Information Systems, Data Analytics, or similar with six (6) months of experience

+ Advanced knowledge building and maintaining large format spreadsheets in Microsoft Excel

+ Strong knowledge of HTML and CSS

+ At least six months of administrative experience supporting a website or CMS migration project

+ Ability to perform timely triage on incoming communications related to the project

+ Strong customer service and communication skills to coordinate content updates with SMEs across the agency

+ Excellent time management and organizational skills

+ Familiarity with the Umbraco CMS

+ Familiarity with Siteimprove analytics platform

+ Familiarity with the Metro Transit system and metrotransit.org

What knowledge, skills and abilities you should have within the first six months on the job:

+ Strong knowledge of HTML and CSS

+ Skills in organizing large databases of content and keeping them updated

+ Able to display independent judgment, and initiative in solving a variety of problems

+ Able to have a high degree of accuracy

What you can expect from us:

+ We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.

+ We encourage our employees to develop their skills through on-site training and tuition reimbursement.

+ We provide a competitive salary, excellent benefits and a good work/life balance.

+ Career advancement opportunities.

Additional information

Union/Grade: Non Represented/Grade D

FLSA Status : Non-Exempt

Safety Sensitive: No

Work Environment: You would perform your work in a standard office setting. Work may sometimes require travel between your primary work site and other sites.

Our long-term temporary (up to 2 years) positions are fully benefits eligible.

What steps the recruitment process involves:

+ We review your minimum qualifications.

+ We rate your education and experience.

+ We conduct a structured panel interview.

+ We conduct a selection interview.

Once you have successfully completed the steps above, then:

If you are new to the Metropolitan Council , you must pass a drug test (safety sensitive positions only), and a background check which verifies education, employment, and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.

If you are already an employee of the Metropolitan Council, you must pass a drug test (if moving from a non-safety sensitive position to a safety sensitive position) and criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position.

We believe our employees are a key to our agency's success! In order to attract and retain high quality employees, the Council provides a highly competitive benefits package both in choice and coverage levels. Some highlights about our benefits are listed below:

+ Guaranteed monthly retirement income through Minnesota State Retirement System pension fund

+ Opportunity to save additional funds for retirement on a tax-deferred basis through a voluntary deferred compensation (457) plan

+ Two or more medical plans from which to choose, with employer contribution towards premiums over 80%

+ Dental insurance, life insurance and vision insurance

01

Applicant Instructions: It is important thatyour application shows all relevant education and experienceyou possess. The supplemental questions listed below are to further evaluate your education and experience and to determine your eligibility for this position. Answer each question completely, and please do not type "see resume." Otherwise, your application will be considered incomplete, and you will not receive further consideration for this position. The experience you indicate in your responses should also be consistent with the Work History section of this application. If you attach a resume and/or cover letter to your application, it will be reviewed at the education and experience review step. I have read and understand the above instructions regarding my application and supplemental questions.

+ No

02

How did youfirsthear about this job opening?

+ CareerForce Center

+ Community Event/Organization

+ Employee Referral

+ Facebook

+ Glassdoor

+ Indeed

+ Job Fair

+ LinkedIn

+ Metro Transit Bus Advertisement

+ Twitter

+ Website: governmentjobs.com

+ Website: metrocouncil.org

+ Website: metrotransit.org

+ Website: minnesotajobnetwork.com

+ Other

03

If you selected 'Other', please describe where you first heard about this job. if you selected 'Employee Referral' please enter the employee's first and last name, ID number (if known), and job title. Type N/A if not applicable.

04

This is a hybrid position that requires you to be in-office two days per week. Can you meet this requirement?

+ Yes

+ No

05

Do you have a bachelor's degree in Computer Science, Computer Information Systems, Data Analytics, or similar with at least six (6) months of work experience?

+ Yes

+ No

06

Do you have a strong working knowledge of HTML and CSS?

+ Yes

+ No

07

Do you have at least six months experience in migrating a customer-facing website from one CMS to another for a company or organization?

+ Yes

+ No

08

If you answered "Yes" to the previous questions, describe your role in the work and which platforms were used. Be sure to be detailed in your response. If you answered "No," write N/A.

09

Please describe your experience managing multiple competing priorities during a complex project. In your response, include how you tracked dependencies between tasks and identified or resolved blockers. If you do not have this experience, please type "N/A."

10

Describe your experience promoting an equitable, positive, and respectful work environment that values culture and ersity among all employees. If you do not have this experience, please type "N/A."

Required Question

Employer

Metropolitan Council

Address

390 Robert St. N.St. Paul, Minnesota, 55101

Website

https://metrocouncil.org

Apply

Please verify your email addressVerify Email

Key Account Operational Lead

Workplace Environment:  Hybrid

Company:  AmeriGas Propane, Inc.

Job Description:

Requisition Number: 28073 

When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation’s premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.

Position Summary:

The Key Account Operational Lead blends project management, regulatory compliance, and customer relation management, requiring proficiency in SAP, CRM systems, and Microsoft Office. The Key Account Operations Lead is responsible for managing all aspects of new customer onboarding and ongoing operational support for national accounts. This includes conducting serviceability checks, coordinating with AmeriGas Districts, consulting with customers on equipment needs, and ensuring compliance with all licensing and permitting requirements. The role oversees the full project lifecycle — from equipment procurement and installation through regulatory approvals, renewals, and ongoing maintenance — while maintaining strong relationships with both customers and field teams. This position ensures customer satisfaction, compliance with contractual terms, and seamless operational execution across multiple locations and jurisdictions.

Essential Functions: 

• Manage and monitor customer onboarding project timelines to ensure deliverables are completed on time, within scope, and aligned with contract terms.
• Resolve customer issues promptly by coordinating with internal teams and following up to ensure completion.
• Build and maintain strong relationships with customers and field operations teams through clear, consistent communication.
• Coordinate the permitting process with customers, field operations, and relevant municipal or state agencies.
• Provide long term support on account, compliance, service, delivery, and payment issues.

Knowledge, Skills and Abilities: 

• Communication: Excellent verbal and written communication skills; able to convey information clearly and effectively.
• Organization and Time Management: Strong ability to prioritize, manage multiple projects, and meet deadlines.
• Decision-Making: Demonstrates sound judgment and objective decision-making.
• Research and Investigation: Skilled at identifying and interpreting licensing, permitting, and regulatory requirements across jurisdictions.
• Customer Service: Strong relationship management and problem-solving abilities.

Minimum Qualifications:

• Education: Bachelor’s Degree required.
• Length of Experience:  3+ years of experience in a customer account or operations-focused environment.
• Certifications: Project Management Certification a plus.         
• Other:  Proficiency in Microsoft Office Suite (Excel, Word, Outlook) required. SAP or CRM system experience preferred.

AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.

AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician.  Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

Title: Staff Field Application Engineer - Remote in Seattle

Location: WA-Seattle

Job Description: 

Job Overview

TE Connectivity’s Field Application Engineering Teams work intimately with customers to recommend products and solutions for new and existing applications. They identify new applications, requirement modifications and enhancements to meet customer specifications and conduct on-site installation and service of product and are responsible for all technical aspects of the sales cycle for potential application of company products to meet customer needs, including identifying opportunities; determining solutions; creating demand; preparing detailed product specifications and technical marketing support; ensuring high quality and timely project execution and conducting follow-up technical support. They also approve of the operational quality of systems and equipment. 

The Digital Data Networks unit of TE Connectivity has an opportunity for an experienced Field Application Engineer in the Seattle area to support key customers in the Seattle area. The business unit has determined that, for our key customers, having a knowledgeable engineering presence locally is critical to long-term success in supporting our customers’ product and design needs and in advancing our Company’s interests. 

The FAE will serve as a technical resource for our customers’ engineers and program / platform managers by providing technical expertise, design work, product application information, and general support for strategic customers.  The selected engineer will be a significant interface between TE Connectivity’s sales and engineering organizations and our customers. 

Job Requirements

• Support product & process qualifications 
• Be the initial point of contact for the customer’s local engineering group 
• Function as the technical interface between the customer’s engineers and the TE engineering community on all existing products, as well as focus on new product development opportunities 
• Actively contributes to new product development opportunities for TE at the customer, with the ability to provide conceptual design modeling 
• Interact directly with key customers daily and coordinate the deliverables related to customer projects, including new products, modifications to existing products, test studies, signal integrity modeling, and any other development efforts 
• Establish relationships with key customer engineering contacts and decision makers 
• Gain a solid understanding of the customer’s product set and future roadmap 
• Gain a solid understanding of TE Digital Data Networks' products and future roadmap 
• Use VOC (Voice of Customer) tools to understand the accounts’ technology,
• Understand the customer’s strategic direction and electronic connectivity needs. Communicate these needs to internal TE Connectivity teams to initiate projects 
• Support a cross-functional, global team specific to the customer. The team may consist of a Program Manager, Quality Engineering, Logistics, Procurement, Operations, and Sales. 
• Penetrate customers’ design cycle to be involved in the early stages of new product / platform planning 
• Work closely with internal engineering teams to ensure that they meet the customers’ needs and are a conduit to the customer 
• Represent and be an advocate for the customer
• Support existing applications and products, including tolerance analysis, application evaluation, and testing

What your background should look like

• BS degree in Engineering required (Mechanical / Systems discipline preferred)
• At least 8+ years of engineering experience in connector knowledge
• Knowledge of general manufacturing processes of stamping, molding, plating, and automated product assembly is desired
• Experience in development engineering and participation in the full product development cycle
• Prefer candidates with some knowledge of electronics components, preferably in one or more of our product lines (connectors, electronics relays, wire & cable)
• Demonstrated ability to provide effective project leadership
• Demonstrated ability to organize and prioritize
• Strong interpersonal & negotiating skills
• Excellent oral and written communication skills demonstrated by the ability to communicate across all levels within and outside of the organization
• Computer proficiency, including 3D Design Applications
• Ability and willingness to travel as required, mainly regionally
• Successful candidates will have a strong ability to work independently
• Outstanding networking, influencing, and listening skills
• Experience reading/interpreting production-level drawings
• Ability to perform basic tolerance analysis

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

Job Locations:

Seattle, Washington _

Travel Required:  10% to 25%

Requisition ID:  141378

Workplace Type: 

External Careers Page:  Engineering & Technology

Title: Associate, Senior Outreach Representative

Location: NY-Troy

Job Description:

At MVP Health Care, we’re on a mission to create a healthier future for everyone – which requires innovative thinking and continuous improvement. To achieve this, we’re looking for a Bilingual Health Care Sales Enroller to join #TeamMVP. This is an opportunity to e into a role where your passion for community outreach, strategic engagement, and your love for your community can flourish.  

What’s in it for you:

• Growth opportunities to uplevel your career
• A people-centric culture embracing and celebrating erse perspectives, backgrounds, and experiences within our team
• Competitive compensation and comprehensive benefits focused on well-being
• An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace.

Qualifications you’ll bring:

• Two or more years in a customer service or sales environment, with some experience in the health care industry such as a hospital, medical office, or health insurance company. 

• The ability to speak more than one language (for example, English and Bengali, Hindi an/or Spanish). 

• An Associate degree or equivalent combination of education and related experience. 

• The availability to work full-time, virtual with daily local travel (some evening and weekend hours required).

• Must have a valid driver's license.

• Curiosity to foster innovation and pave the way for growth.

• Humility to play as a team.

• Commitment to being the difference for our customers in every interaction.

Your key responsibilities:

• Spearhead our membership growth initiatives in crucial target areas by identifying eligible iniduals and seamlessly enrolling them in a variety of plans including Medicaid, Child Health Plus, Essential Plan, Qualified Health Plans (QHPs), HARP, Off-Exchange, Medicare Advantage (MA) products, and Dual Eligible Special Needs Plans (D-SNP).   
• Conduct both inidual and group outreach activities to present our innovative health care solutions on- and off-site at various events—from health fairs and community expos to festivals and holiday-themed gatherings—ensuring MVP's presence is both seen and felt. Your collaborative efforts alongside our Field Marketing and Community Engagement Representatives will be pivotal in driving growth and visibility in assigned territories.
• Foster positive relationships with community-based organizations, medical provider partners, and community contacts to develop a robust network within your territory.  
• Generate, track, and convert qualified leads and referrals into MVP customers.  
• Lead two monthly events that highlight our progressive health solutions directly to the communities we serve, strengthening ties and enhancing our brand's impact. 
• Navigate the local landscape with required travel, embracing the opportunity to bring MVP's customer-centric philosophy to life across our footprint.
• Participate in necessary screenings and provide proof of immunization as part of our commitment to community well-being. 
• Demonstrate the dynamic capability to transport up to 30 lbs. of promotional materials, which play a key role in educating and empowering our customers about their health care choices.
• Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing health care delivery and being the difference for the customer.

Where you’ll be:

• Remote with local travel (this role is salary plus incentive and travel reimbursement)

Pay Transparency

We do not request current or historical salary information from candidates. 

Job Family

Outreach

Pay Type

Hourly

Travel Required

Yes

Travel Percentage

75

Hiring Min Rate

58,000 USD

Hiring Max Rate

64,000 USD

Title: TDM Project Manager

Location: Providence, Virginia

ZIP/Postal Code

22124

Job Type

Contract

Category

Project Manager

Req #

NYC-d0f60e60-52a9-44e4-ac10-12fcb573bd10

Pay Rate

$41 - $52 (hourly estimate)

Job Description:

Insight Global is searching for a Project Manager to join one of their large telecom customers. This Project Manager will join the Federal Operations team and be responsible for helping government agencies migrate their technology from copper to fiber. They will be customer facing and responsible for providing updates to internal and external parties, managing inventory, providing reports, project status, leading meetings, etc.

This position is 40 hours a week, Monday-Friday 8:00AM-5:00PM fully remote.

We are a company committed to creating erse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. 

Required Skills & Experience

5+ years working in telecommunications industry as a Project Manager

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Title: CHOICES Care Coordinator- Shelby County

Location:

USA, TN, Shelby County, Remote

time type

Full time

job requisition id

R-47693

Job Description:

Are you a compassionate inidual who enjoys helping others achieve their personal health and wellness goals?  If so, a career as a CHOICES Care Coordinator might be perfect for you.

As a Care Coordinator, you will make a lasting impact on members’ lives by ensuring their safety at home or within a community setting. In this role, you’ll travel to member’s homes for visits, while managing various demands and requests from both internal and external stakeholders. We’re seeking iniduals who excel in problem-solving through critical thinking, and who are adept at time management and prioritizing daily tasks. You should be self-motivated, flexible, and thrive in a fast-paced environment. Most importantly, you should have a passion for improving the quality of life for erse members in their communities.

You will be a great match for this role if you have:

Job Responsibilities

• Partnering with members and families to identify needed supports and direct services to meet personal goals for good health, employment and independent or community living.
• Collaborates with a team of clinical and social support colleagues to meet the physical, behavioral health and long term service needs of each member.
• Conduct thorough and objective face-to-face visits with and assess each members situation to determine current status and needs, including physical, behavioral, functional, psycho-social, financial, and employment and independent living expectations.
• Utilizing criteria for authorizing appropriate home and community based services and confirm those services are being provided and that members needs are being met.
• Valid Driver's License.
• TB Skin Test (applies to coordinators that work in the field).
• Position requires 24 months in role before eligible to post for other internal positions.
• Various immunizations and/or associated medical tests may be required for this position.

Job Qualifications

Experience

• 2 years - Clinical experience required

Skills\Certifications

• PC Skills required (Basic Microsoft Office and E-Mail)
• Effective time management skills
• Excellent oral and written communication skills
• Strong interpersonal and organizational skills

License

• Registered nurse with an active license in the state of Tennessee or hold a license in the state of their residence if the state is participating in the Nurse Licensure Compact Act; or Masters in Social Work with an active unrestricted license (LCSW, LMSW, or LAPSW).

Employees who are required to operate either a BCBST-owned vehicle or a personal or rental vehicle for company business on a routine basis* will be automatically enrolled into the BCBST Driver Safety Program. The employee will also be required to adhere to the guidelines set forth through the program.  This includes, maintaining a valid driver’s license, auto insurance compliance with minimum liability requirements; as defined in the “Use of Non BCBST-Owned Vehicle” Policy (for employees driving personal or rental vehicles only); and maintaining an acceptable motor vehicle record (MVR). *The definition for "routine basis" is defined as daily, weekly or at regularly schedule times.

Number of Openings Available

1

Worker Type:

Employee

Title: Express Consent Unit - Administrative Assistant II

Location: Denver United States

Salary

$39,852.00 Annually

Location 

Denver, CO

Job Type

Full Time

Job Number

TAA-03127-11.2025

Department

Department of Revenue

Division

Motor Vehicles - Driver Control

FLSA

Determined by Position

Type of Announcement

This position is open only to Colorado state residents.

FLSA Status

Non-Exempt; position is eligible for overtime compensation.

Primary Physical Work Address

This is a remote position that is primarily tasked with performing work duties via flex-place (aka telework, work-from-home arrangements) with infrequent on-site visits with client groups, including to the office at 2829 W Howard Pl, Denver CO 80204.

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

Job Description:

The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. We are driven by our values of service, teamwork, accountability, integrity, and respect. 

The vision of the department is to empower businesses and iniduals through quality customer service, innovation, and collaboration. We celebrate ersity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue, please enjoy this brief video!

Helpful tips for applying: 

Applying for a Job with the State of Colorado.

What Happens After You Apply.

The Division of Motor Vehicle's Express Consent Unit is seeking an administrative professional with strong customer service and research skills to support other professionals with routine departmental duties. If your interest is piqued, read below to learn more about this exciting opportunity!

Employees assigned to the Express Consent Unit work together to administer motor vehicle statutory requirements affecting driver's privilege, image motor vehicle related data and provide documentation through data entry and electronic imaging. Further, the Unit assists outside Law Enforcement Agencies in the completion of Express Consent Affidavit and Notice of Revocation as well as answering inquiries by iniduals who may have DUI's or may be under revocation.

The purpose of this position is to function as an Administrative Assistant II responsible for translating and clarifying Colorado Motor Vehicle statutes, departmental administrative procedures and policies to customers. Specific duties and responsibilities include, but are not limited to:

• Answering questions on incoming calls and emails from drivers, attorneys, hearing officers, Driver License Offices and Law Enforcement agencies, etc., concerning administrative processes;

• Researching, correcting and updating driver history records;

• Resolving problems with driver records to include Express Consent Documents, Insurance Affidavits and Child Support;

• Data entry into databases and spreadsheets;

• Reviewing and entering State Child Support compliances and recissions;

• Providing analysis of DUI /Express Consent, Insurance Affidavits and Hit & Run suspension  notifications  submitted by Law Enforcement Agencies for data entry to initiate department action;

• Processing hearing requests from drivers and attorneys;

• Provide drivers and attorneys with documents received from Law Enforcement agencies; and

• Review / audit cases for accuracy prior to forwarding to the hearing ision for scheduling.

DMV video: https://youtu.be/9isQWl9grYc

Residency Requirement:

This posting is only open to residents of the State of Colorado at the time of submitting your application. 

Minimum Qualifications:

Experience Only:

Two (2) years of relevant experience in a general clerical role.

General Clerical Work is work that is typically performed by office clerks, receptionists and/or administrative assistants. This includes, but is not limited to tasks such as:

• Experience providing exceptional customer service and interfacing with a variety of people from many levels within the organization and community, greeting customers, referring them to the right people, making appointments

• Answering phones, using a phone switchboard or managing multiple lines and taking messages, sending or making memos

• Data Entry including: entering information into a program or database (appointments, contact information, customer records)

• Familiar with the equipment and software used in offices (E-Mail, Google Suite - Docs, Sheets, Slides)

• Operation of sophisticated computer systems, printers, copiers, fax machines and other technologies

• Typing letters, reports, briefings, forms, memoranda, etc.

• Checks and compares data for accuracy and completeness

OR

Education and Experience:

A combination of related education in Business Administration, Accounting, Public Administration, Political Science, or a similar field and/or relevant experience in a general clerical role equal to two (2) years.

Preferred Qualifications:

The ideal candidate will possess the following skills:

• State experience in a high volume general clerical role (including data entry & customer service) experience

• Experience handling a high volume of technical data entry through an 8 hour shift

• Demonstrated proficiency in computer literacy

• Proficient written and verbal communications skills

• Experience working in a regulatory environment

Conditions of Employment with the CDOR:

Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence. 

As a condition of employment with the CDOR, all personnel must file all necessary Colorado Inidual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy. Final candidates must also complete a successful background investigation and reference check prior to appointment. Certain positions based on duties may require scheduled background investigations.

Pursuant to the Universal Driving Standards Policy, any worker who will be expected to drive a State-owned vehicle is responsible for maintaining a safe driving record and a valid driver license prior to driving any State-owned vehicle. 

To be compliant with the new fleet vehicle policy, Motor Vehicle Records (MVRs) will be pulled for review for workers who: 

• Have an assigned State fleet vehicle

• Are required to operate a vehicle as part of the position

• Utilize a State fleet vehicle as a pool vehicle

Minimum Qualification Screening

A Human Resources Analyst will only review the work experience/job duties sections of the online job application, to determine whether you meet the minimum qualifications for the position for which you are applying. Only complete applications submitted before the closing date of this announcement will be reviewed.

• Applicants must meet the minimum qualifications to continue in the selection process for this position. Do not use "see resume" or "see attached" statements on your application. 

• Cover letters and resumes will not be accepted in lieu of the official State of Colorado online application. Part-time work experience will be prorated.

• Recommended attachments: Resume, Cover letter

• List your employment history starting with the most recent job, including part-time, temporary, and volunteer jobs. If more than one job was held with a given organization, list each job held as a separate period of employment. 

• Information must be accurate, including dates of employment.  If it is found that information provided is falsified, you will not be considered for a job with the State of Colorado and/or may be removed from a job after hire.

• The eligible list established from this posting may be used to fill additional vacancies.

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

Appeal Rights:

An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.

As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.

Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at dpa_[email protected] within ten (10) calendar days from your receipt of notice or acknowledgement of the Department's action.

For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules.

Equity, Diversity, and Inclusion Compliance

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities. The State of Colorado believes that equity, ersity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Colorado Department of Revenue is committed to the full inclusion of all qualified iniduals. As part of this commitment, our agency will assist iniduals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. 

We are committed to building work environments that are inclusive and reflect our communities and the erse talents of all people.  We strongly encourage candidates from all backgrounds and abilities to apply.

Methods of Appointment:

Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason. 

Step Pay Program:

Per the requirements of the Step Pay Program, any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification's pay range based on completed years in their current class series.

Title: Operations Manager

Location: Chapel Hill United States

time type :  Part time

Job Description:

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

• Overall store management, supervision, and policy implementation
• Sales and inventory management
• Employee staffing, training, and development
• Financial management
• Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions:

1. Management

Lead others and work effectively with store crews

Supervise, assign and direct activities of the store’s crew

Effectively communicate information to store crew and supervisors in an open and timely manner

Support Store Manager with actions plans for operational and service improvement

2. Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture (greet, offer help, and thank)

Required Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

• Experience as a retail manager or supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

15

Time Type

Part time

Pay Range

The typical pay range for this role is:

$17.00 - $29.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Title: Air Traffic Control Specialist - Job Share

Location: Olympia, WA,  United States

ID

72139

 Recruiting Location : Location

US-WA-Olympia

 Category

Aviation

 Position Type

Part-Time

 Security Clearance

Other

 Clearance Details

Public Trust

 Telework

No - Teleworking not available for this position

 Campaign

LPFAA

 Salary Range/Amount

$36.05

Job Description:

Position Description

New! Job Sharing Opportunities Available Serco now offers flexible job sharing options for our Air Traffic Control Facilities. This structure allows two certified professionals to share the responsibilities of a single full-time position, providing greater work-life balance while maintaining operational excellence. Whether you're transitioning from military service, returning to the workforce, or seeking reduced hours, our job share model supports your career goals without compromising safety or performance.

Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC) services for small and medium regional airports as well as the largest commercial air hub on the globe. Serco is also the only commercial ANSP to provide all the three ATC disciplines: Terminal Tower, Terminal Approach Control, and Enroute Center. No wonder we are one of the largest non-government employers of Air Traffic Controllers in the world!

Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly, and expeditious movement of air traffic through the nation's airspace.

What we offer:

• The rate of pay for this position ranges from $36.01 to $41.57 per hour.

As a member of the Air Traffic Control team, you can expect to:

• Answer radio calls from arriving/departing aircraft
• Issue landing/takeoff instructions
• Issue information such as runway usage, wind velocity/direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity
• Issue air traffic clearances
• Perform critical weather observations as a Limited Aviation Weather Reporting Station (LAWRS) observer, and to disseminate timely weather information to pilots, other air traffic control facilities and other users of the National Airspace System.
• Transfer and receive control of aircraft
• Operate equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, backup equipment, etc.
• Alert Aircraft Rescue Fire Fighters and other first responders to aircraft experiencing emergency situations
• Coordinate with and issue instructions to airport vehicles/personnel
• Maintain and disseminate records of daily operations
• Perform on-the-job training instructor duties as required

Job Share Structure:

• Schedule and shift coverage will be coordinated between job share partners and facility management
• Schedule may include alternating days, split shifts, or rotational coverage.
• Flexibility is required to accommodate operational demands and partner availability.
• Compensation and benefits are prorated based on scheduled hours.
• Controllers must maintain currency and meet all training and medical requirements.

Serco Inc. is using this posting for the purpose of building a talent pipeline of qualified candidates for future anticipated growth. This position is not a funded/active opening. Should the position become funded/active, qualified candidates will be invited to re-apply to the updated posting.

Qualifications

Requirements to join the team:

• US Citizenship
• An FAA Second Class Medical Certificate
• A Control Tower Operator (CTO) rating or a Credential with a Tower Rating and 6 months of practical experience in accordance with 14 CFR Part 65.39
• Note: For Air Traffic Control Specialist (ATCS) who have held a Credential with a Tower Rating, the FAA recognizes they have met the knowledge requirements listed in 14 CFR §65.35 and the experience requirements listed in 14 CFR §65.39
• Eligibility to work for Serco under Federal Immigration Laws
• Verification of education and employment references from previous employers including the release of drug and alcohol records
• Passing a pre-employment drug screen
• Receiving an FAA Security clearance (interim and final suitability)
• Proof of identity and eligibility to work in the United States

Here at Serco, professional development is a top priority. We help our team develop their skills and grow in their careers. If you are an experienced Air Traffic Controller with a prior tower certification or credential who wants to be part of a professional, customer service and safety-oriented organization, please submit your application today!

Company Overview

Serco Inc. (Serco) is the Americas ision of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The hourly amount for this position can be found at the top of the posting. This role is covered by the Service Contract Act. For positions on this contract, we will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor and the Wage Determination. The wage rate will vary depending on the locality. Additionally, you will receive Health and Welfare Benefits based on the WD for the contract.

Benefits HIGHLIGHTS - Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role).

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan that includes counseling conditions
• Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act.

To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us.

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: [email protected].

Assistant Program Analyst

Location: Raleigh, NC,  United States

Salary

$14.74 - $23.58 Hourly

Job Type

Permanent Part-Time

Job Number

2025-01002

Department

PRCR - Recreation

Hiring Range

$14.74 - $19.16

Work Hours

Primarily Monday - Friday; between the hours of 7:30 am – 6:00 pm, with a typical work schedule of 9:30 am - 5:30 pm

Job Description:

The Specialized Recreation & Inclusion Services (SRIS) permanent part-time (PPT) Assistant Program Analyst will work under the direction of full-time SRIS staff to provide quality, consistent customer service to the public, while also assisting with the oversight of all SRIS processes and administrative tasks. These tasks may include but are not limited to database management, email correspondence with staff and families, file management, research and developing new programs, training development, inventory of support materials, etc. Additionally, the position will work directly in programs to provide support to participants. Types of programs will vary dependent upon participant registration and may include but are not limited to: Quest (Adult Day Program), school year programs (before, after, track out, teacher workdays), summer camps, aquatics, arts, athletic programs, and so forth.

This role works 25 hours per week as a Permanent Part-Time position and contributes to the Local Governmental Employees' Retirement System (LGERS) at a 6% employee contribution.

About You:

We're looking for someone who's organized, approachable, and passionate about creating inclusive spaces for people of all abilities. The right person will have experience providing support to iniduals with disabilities and medical needs and will feel confident assisting with day-to-day program operations. Whether that means helping with setup, answering questions from families, or providing hands-on support during activities.

This role is less about leading programs and more about keeping things running smoothly behind the scenes. We're looking for someone who's comfortable with administrative tasks like scheduling, tracking participant information, managing supplies, and communicating with staff, participants, and caregivers in a clear and professional way.

It's important that this person can work well under pressure, stay organized in a fast-paced environment, and take initiative when something needs to get done. Experience working in inclusive or therapeutic recreation settings is a plus, especially if you're familiar with supporting adaptive programs or accessible environments. This position requires a valid North Carolina Class C Driver's License or the ability to obtain one within 60 days of hire. This position may occasionally require driving a 15-passenger minibus to transport participants during programs and summer camp field trips. 

We're looking for someone who's a team player, eager to learn, and ready to jump in wherever needed to help create safe, welcoming, and meaningful experiences for everyone involved.

About Us:

Department and Division

The Parks, Recreation, and Cultural Resources Department employs over 400 full-time staff and approximately 2,000 part-time staff across five isions. Our shared mission is: Together, we connect and enrich our community through exceptional experiences. The Raleigh Parks, Recreation, and Cultural Resources Department manages more than 200 parks and over 9,000 acres of parkland, featuring a wide variety of amenities such as amusements, art centers, athletic facilities, community centers, lakes, nature preserves, off-leash dog parks, playgrounds, swimming pools, historic homes, and open spaces. With innovative programs offered throughout the year, there are countless opportunities to learn something new, refine existing skills, or meet new people. The Capital Area Greenway system adds even more to explore, with over 100 miles of trails spread across 28 distinct routes, each offering unique features, destinations, and character. Our departmental values-Accountability, Collaboration, Equity Ingenuity, Integrity, and Service-are reflected in the work of our staff and embedded in all aspects of our operations.

The Recreation Division is led by the Assistant Director of Recreation and three Recreation Superintendents. The ision includes nearly 150 full-time staff and approximately 1,500 part-time staff, organized into several workgroups: Active Adults, Aquatics, Athletics, Community Centers, Cultural Outreach and Enrichment, Digital Inclusion, Health and Wellness, Specialized Recreation and Inclusion Services, Teens, Tennis, and Youth Programs. 

Specialized Recreation and Inclusion Services

Specialized Recreation and Inclusion Services (SRIS) creates fun, safe, and supportive recreation opportunities for people with disabilities. Our goal is to help participants build independence, connect with others, and enjoy a better quality of life through programs that are tailored to their unique needs. We're all about breaking down barriers, promoting inclusion, and helping everyone reach their full potential.

In line with the Americans with Disabilities Act (ADA), we also offer inclusion support for iniduals with disabilities who want to join programs offered throughout Raleigh Parks, Recreation and Cultural Resources.

 SRIS is made up of two closely connected teams: