Title: Sales Development Representative (Inbound)

Location: New Zealand

Type: Full-time

Workplace: Fully remote

Remote Growth Full time

Christchurch, Canterbury Region, New Zealand

Job Description:

LegalVision is a commercial law firm built for forward-thinking businesses who want to work differently. Through our fixed-fee legal membership, we provide unlimited legal support to SMEs and in-house legal teams.

Our team uses custom-built technology to deliver fast, high-quality legal support with predictable pricing for clients and rewarding careers for those who work here. With rapidly scaling operations across New Zealand, Australia and the United Kingdom, LegalVision offers clear career progression, exposure to interesting clients, and the opportunity to be part of an innovative law firm recognised as a 5 Star Employer of Choice, a Top 25 Attraction Firm, and Law Firm of the Year.

The Opportunity

In this client-facing sales role, you will work across multiple sales channels to qualify and triage potential clients and book them in for discovery meetings with our account executives. You will ensure our first impression is always incredible and provide exceptional customer service to every lead. You will receive formal and on-the-job training in both sales and commercial law to enable you to correctly qualify and identify the legal and commercial challenges New Zealand and Australian businesses face.

While you’ll be assigned a steady flow of inbound SME leads, you’ll also have the opportunity to generate your own pipeline through outreach activities. The highest-performing SDRs at LegalVision consistently unlock significant additional earnings through their networks, referrals, and outbound activity.

This role is ideal for a motivated sales professional who is looking for experience as an SDR in a fast-paced startup business. For high performers, there will be opportunities for mentoring and progression into more senior positions within the Growth team over time. You will have clear targets and a competitive uncapped commission package. 

Our NZ team works fully remotely, but we arrange offsites and other events a few times a year to come together. We also have access to a coworking space in Christchurch for those local to the area. The successful candidate will be provided with an allowance to set up a comfortable home office.

Your Role

• Respond to inbound SME leads across multiple channels.

• Qualify prospects and uncover their business needs.

• Book discovery meetings with BDMs (known internally as Legal Solutions Consultants).

• Manage and triage leads to prioritise high-value opportunities.

• Keep client records accurate in our CRM.

• Provide an excellent first-touch experience for every client.

• Follow up with warm leads and nurture interest.

• Hit targets and contribute to team growth and culture.

The Ideal Candidate

• At least 6 months' experience in a similar SDR or BDR role assisting business leads.

• Passionate about sales: You have a hunger to win and a desire to smash your targets and reap the rewards.

• Strong customer service skills: You put the client first and you do what you say you’ll do.

• Personable, resilient and a culture champion: A friendly, warm and professional demeanour will get you far. You celebrate the ups and bounce back quickly from your learnings.

• Cool and calm under pressure: The ability to effectively manage competing priorities and solve multiple problems quickly is in your DNA.

The Perks

• Uncapped commission structure (OTE 80-85k including KiwiSaver).

• Fast-paced environment with structured growth opportunities for high performers.

• Annual budget to spend on external learning opportunities.

• Earn additional ‘LV Leave’ days, plus paid birthday leave, volunteering leave, and parental leave top-ups.

• This can be a fully remote role - work from anywhere in NZ!

Apply Today

If this sounds like the type of opportunity you have been looking for to accelerate your B2B sales career, we’d love to hear from you!

As we are keen to move quickly, applications will be reviewed on a rolling basis. Apply early to avoid missing out!

Good luck!

A note to recruiters: we’re all over this role, so there’s no need for you to get in touch. LegalVision does not accept unsolicited CVs or responsibility for any fees related to unsolicited CVs. Thanks!

Title: Production Support Engineer

Location: Vancouver, Canada

Job Description:

As a Production Support Engineer I at Marqeta, you will play a pivotal role in our commitment to customer satisfaction and the seamless operation of our products and services. You will serve as the first line of contact for our customers, adeptly handling and resolving technical issues, using known procedural documents with some technical analysis performed while translating technical jargon into user-friendly language. In addition, you will collaborate with our Engineering teams to manage software updates. 

Your role will also involve handling problems in all areas of Marqeta's products and services and ensuring that our customers get the best support. For complex issues, you would follow escalation procedures engaging Senior members and Engineering teams. At Marqeta, we value the essential role our Production Support Engineers play in our service delivery chain and look forward to welcoming you to our team.

This role can be performed remotely anywhere within British Columbia, Canada. We’d love for you to join us!

This position is for an existing vacancy.

The Impact You’ll Have

• Provide high-quality support, and take ownership in responding to inquiries, issues and escalation inquiries through tickets, emails, and other channels
• Perform problem-solving, diagnosing, and generating corrective action plans for issues 
• Work cross-functionally to resolve issues and provide customer care
• Provide on-call support for rotations and escalations
• Assist in monitoring production transaction volume, functionality and performance
• Be proactive in monitoring, optimizing issuer resolution, and implementing corrective action planning
• Interact with Product, Engineering, and Technical Operational teams to provide feedback on production support related issues and improvements

 Who You Are

• 2 years of experience in Technical Support, Production Support, or IT Support for B2B customers
• Experience in payments and/or accounting systems
• Ability to work in a customer-facing role, with strong written and verbal communication skills, with the ability to listen, show empathy, and also be able to converse with both internal and external technical and non-technical stakeholders
• Committed, flexible through on-call rotations, and demonstrated ability to maintain high levels of productivity with minimal supervision
• Experience with ticketing systems (such as, Jira, SalesForce, etc)
• Good understanding of API technologies and troubleshooting (i.e.: you know what cURL does, know HTTP response codes, etc.)
• Basic SQL knowledge should be able to modify queries for data extraction for troubleshooting
• Comfortable working within a Linux environment
• Experience with logging and monitoring tools such as Kibana, Splunk, AppDynamic, SumoLogic, Grafana, Datadog, and New Relic
• The ability and desire to learn new technologies and tools

Nice to haves

• Experience working at a high-growth company
• Scriptwriting - Python, Ruby, Shell, etc
• Ability to read/understand Java codebase

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. 

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in CAD,  is: 60,600 - 75,800

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both inidual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible vacation time
• Retirement savings program with company contribution
• Equity in a publicly-traded company 
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave

About Marqeta

Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that.  This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.

Marqeta’s Values

– Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do.

– Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish.

– Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes.

– Win as a Team: We succeed together by embracing erse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team.

– Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right.

Equal Employment Opportunity, Accommodations and Privacy 

Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements. 

Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an inidual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit this form with your specific accommodation request.

Personal data that is provided as part of the application and recruitment process is processed in accordance with the Applicant Privacy Notice. Additional information for California residents can be found here.

Title: Solutions Engineer I

Location: Remote - United States Only

Job Description:

About Hologram

Hologram is building the future of IoT connectivity, delivering internet access to millions of connected devices worldwide. We process over 5 billion transactions per month across our global infrastructure—this isn't just another app, it's the invisible backbone powering everything from fleet tracking to smart city infrastructure. We tackle challenges of scale, reliability, and performance that few companies face.

What Makes a Hologrammer?

We look for people with insatiable curiosity and an uncompromising commitment to excellence. Hologrammers are the type who dig deeper when things break, ask 'why' before 'how,' and aren’t satisfied until the solution is bulletproof.

You'll love working here if you:

Value tenacious ownership of outcomes: You don't just resolve tickets, you immerse yourself in the customer's use case, identify root causes, and follow through until their IoT devices are online and stable in production.

Crave genuine technical challenges: You want to solve problems that keep critical IoT systems online: diagnosing complex connectivity issues across networks, devices, and protocols, and ensuring customers' deployments work reliably at scale.

Relentlessly pursue growth: IoT technology evolves rapidly, and so do we. You embrace new challenges, quickly master emerging protocols and configurations, and share knowledge to elevate customers and teammates.

Solutions Engineer I

About this role:

The Solutions Engineer I acts as a technical advisor and problem-solver, playing a key role in helping our customers succeed with Hologram. This role focuses on ensuring that IoT deployments get online and stay online. It is a customer-facing, post-sales technical position responsible for onboarding new customers, troubleshooting connectivity challenges, and guiding users through every phase of the deployment lifecycle—from initial provisioning to full-scale production.

Responsibilities:

• Execute successful customer onboarding, partnering cross-functionally to ensure seamless deployment
• Guide customers through SIM provisioning, device configuration, and connectivity setup
• Diagnose and resolve SIM, device, and network-level connectivity issues in collaboration with internal teams
• Own Level 2 (L2) support escalations, ensuring timely resolution and clear communication with customers
• Work hand-in-hand with customers to scope, debug, and resolve technical challenges throughout the deployment lifecycle
• Understand a wide variety of customer use cases, and align technical solutions with both business and functional requirements
• Escalate complex or systemic issues while maintaining ownership and customer trust
• Maintain and improve internal tooling, including AI-driven support tools and Documentation (internal and external).
• Advocate for customers internally, surfacing product gaps, technical pain points, and feedback to improve the overall platform experience

Requirements:

• Solid understanding of cellular networks, IoT devices, various Radio Access Technologies (RATs), and communication protocols (e.g., TCP/IP, UDP, MQTT)
• 2+ years in a customer-facing technical role (e.g., Solutions Engineer, Technical Support Engineer or Technical Consultant)
• Experience working with scripting languages (e.g., Python or Ruby), SQL, and REST APIs
• Strong written and verbal communication skills, with the ability to explain complex technical topics to non-technical audiences
• A strong customer-centric mindset with a focus on solving problems and driving value
• Proven ability to quickly learn and adapt to new technologies and technical concepts

You Might Be a Great Fit If You…

• Enjoy solving complex, technical problems that directly impact customers
• Have a curious, self-driven mindset and aren’t afraid to e into logs, APIs, or device configurations
• Thrive in customer conversations and can translate technical details into clear, actionable guidance
• Are comfortable working across teams — from support and sales to product and engineering
• Want to be part of a fast-moving team where your input shapes both the customer experience and the product

Target Salary Range: $95,000 - $120,000 + New Hire Equity grant (RSUs)

How we work at Hologram

Hologram is a fun, upbeat, and remote-first team united by our mission to build a more connected future. We trust you to do what’s best for our product, customers, and team members and empower you to make the right calls without heavy bureaucracy.

Benefits and Perks

Competitive compensation: All employees receive equity with transparent salary and equity formulas across the team

Health & time off: Flexible health coverage (up to 100% employee, 95% dependents), unlimited PTO with 2 weeks mandatory, monthly mental health days, and 14 weeks paid parental leave

Remote work support: $1,000 hiring bonus plus $250/month taxable Work-From-Home stipend

Financial security: Life and disability insurance fully covered, 401(k) plan, and Professional Development Fund after one year

We pride ourselves on celebrating everyone — Hologram is an equal opportunity employer actively working on creating a erse and inclusive work environment where underrepresented groups can thrive.

What to expect in the interview process:

• Intro call (15 min)
• Take-Home Technical Assessment (45-60 min)
• Peer Technical Interview (50 min)
• Cross-Team Interview (30 min)
• Hiring Manager Interview (50 min)
• Executive Interview (30 min)

Ready to apply?

If you share our values and our passion for connecting the world, we’d love to review your application! For any needed accommodations during the hiring process, please email [email protected].

Even if you don’t meet 100% of the above qualifications, please still consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements.

Title: Senior Customer Success Manager

Location: Remote

Job Description:

Ready to make a serious impact? Millions of people already rely on Calendly, and we’re still in the midst of exciting product growth — it’s a fantastic time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional journey.

About the team & opportunity 

What’s so great about working on Calendly’s Customer Experience team? 

We provide a high touch experience to each customer and enable them to maximize our product so that they can gain valuable time back into their day to day.

Why do we need you? 

Well, we are looking for a Senior Strategic Customer Success Manager who will bring a proactive, growth-oriented mindset, deep cross-functional collaboration skills, and the ability to deliver long-term impact to customers. You will report to the Manager, Customer Success and will be responsible for owning a portfolio of our most complex, highest-value accounts, driving adoption, retention, and expansion, and serving as a strategic advisor to executive-level stakeholders.

A day in the life of a Senior Strategic CSM at Calendly

On a typical day, you will be working on: 

• Managing a erse portfolio of Calendly’s largest accounts ($40k + ARR) leading with strategic plans that ensure adoption, retention, and long-term growth.
• Understanding and navigating complex customer environments to uncover expansion opportunities across multiple business units and stakeholders.
• Delivering a white-glove experience by proactively identifying & mitigating risk and opportunities, fostering executive engagement, and building long-term roadmaps that demonstrate measurable ROI.
• Acting as a strategic partner by aligning Calendly’s product with customer business objectives, leveraging advanced configurations, integrations, and use cases.
• Collaborating cross-functionally with Sales, Product, and Support to elevate the customer voice and influence product direction.
• Playing a leadership role in CS operations by contributing to process evolution, playbook development, and CS-wide initiatives.
• Confidently representing Customer Success across internal and external forums; building trust and alignment through strong communication and strategic thinking.

What do we need from you?

• 5+ years of experience in Customer Success, Account Management, or Sales within a SaaS/PLG environment.
• Strong track record of owning and growing complex Enterprise accounts, especially those with multi-team and multi-product usage.
• Skilled in analyzing customer data to drive strategic outcomes and uncover trends that inform proactive engagement.
• Confident with tools like Salesforce, Gainsight, and other CS systems; dedicated to keeping internal systems up-to-date and accurate.
• Demonstrated ability to operate autonomously, influence cross-functional decisions, and contribute to team growth and maturity.
• Excellent communicator with strong business acumen and a sharp eye for balancing customer satisfaction and company goals.
• Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time

What’s in it for you? 

Ready to make a serious impact? Millions of people already rely on Calendly’s products, and we’re still in the midst of our growth curve — it’s a fantastic time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional journey. 

If you are an inidual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please contact us at [email protected] . 

Calendly is registered as an employer in many, but not all, states. If you are located in Alaska, Alabama, Delaware, Hawaii, Idaho, Montana, North Dakota, South Dakota, Nebraska, Iowa, West Virginia, and Rhode Island, you will not be eligible for employment. Note that all inidual roles will specify location eligibility.

All candidates can find our Candidate Privacy Statement here

Candidates residing in California may visit our Notice at Collection for California Candidates here: Notice at Collection

The ranges listed below are the expected annual base salary for this role, subject to change.

Calendly takes a number of factors into consideration when determining an employee’s starting salary, including relevant experience, relevant skills sets, interview performance, location/metropolitan area, and internal pay equity.

Base salary is just one component of Calendly’s total rewards package. All full-time (30 hours/week) employees are also eligible for our Quarterly Corporate Bonus program (or Sales incentive), equity awards, and competitive benefits.

Calendly uses the zip code of an employee’s remote work location, or the onsite building location if hybrid, to determine which metropolitan pay range we use. Current geographic zones are as follows:

• Tier 1: San Francisco, CA, San Jose, CA, New York City, NY
• Tier 2: Chicago, IL, Austin, TX, Denver, CO, Boston, MA, Washington D.C., Philadelphia, PA, Portland, OR, Seattle, WA, Miami, FL, and all other cities in CA.
• Tier 3: All other locations not in Tier 1 or Tier 2

Tier 1 Salary Hiring Range

$137,700 - $186,300 USD

Tier 2 Salary Hiring Range

$126,225 - $170,775 USD

Tier 3 Salary Hiring Range

$114,750 - $155,250 USD

The ranges listed above are the expected annual base salary for this role, subject to change.

Title: Customer Success Consultant

Location: Remote, USA, Rockville, MD 

Department: Corporate + Field Support

Requisition #:  638828

Job Description:

Job Description

As a leading procurement services provider in hospitality, Avendra is expanding our Account Management Team.  We are hiring a Customer Success Associate to support our small to mid-size clients in harnessing the purchasing power of Avendra.   Reporting to our Customer Success Sr Manager, you will grow revenue in a geographic territory with assigned clients by making outbound phone calls, conducting virtual meetings with customers, collaborating with Marketing on outbound email campaigns and leveraging numerous supplier partner offerings to increase client participation and grow sales. The ideal candidate will provide solutions for a wide variety of procurement needs, prioritize multiple tasks and effectively manage key relationships, internally as well as with suppliers and clients. The selected candidate will have a tremendous opportunity to accelerate growth for the nation’s premier group purchasing organization (GPO).  

This is an exceptional opportunity to own high-impact objectives at a rapidly transforming company. Compensation for this role will be salary and commission based.

This role is open to candidates based in Rockville, MD or fully remote within the United States.

Job Responsibilities

Specific Responsibilities: 

• Target, prospect and sell by building strong relationships, exploring needs and uncovering purchasing opportunities with customers and supplier partners in an assigned territory.  
• Develop insights that provide opportunities to educate customers to achieve purchasing optimization, and the implementation of best practices and recommendations.  
• Achieve established targets and goals; report business results.  
• Create and manage a robust sales pipeline by leveraging internal reports, databases and tools. Following the company’s deployment of Salesforce, maximize Salesforce utilization.  
• Demonstrate personal ownership of the customer relationship through consistent communications, account management, and business reviews.  
• Connect assigned clients with key Avendra supplier partners to aid clients in their procurement needs.  Facilitate client’s official connection with suppliers and resolve any client issues.  
• Schedule and conduct meetings mostly via phone, video and email with assigned Avendra clients, colleagues and partners.  There will be occasional in-person meetings with colleagues, supply partners and clients.  
• Meet and exceed metrics and sales targets to grow revenue in an assigned territory by articulating the features and benefits of suppliers and programs.  
• Conduct continuous research and possess an understanding of Avendra’s broad supply chain offering and your assigned territory and clients.  
• Train customers on Avendra’s website, suppliers, programs, and reports.  
• Share industry and market insights, and present insights and innovative ideas and approaches with leadership to continuously improve customer satisfaction and ensure successful retention of accounts.  
• Utilize Avendra’s CRM systems (Salesforce) as well as other data tools to manage an opportunity pipeline.  
• Perform other duties as assigned.

Reporting Relatonships:  

• This position reports directly to the Sr Manager, Customer Success and works closely with associates in Business Development, Implementation, Marketing and Sourcing.  
• This position is part of a 3-5 person team and is an inidual contributor role.

Qualifications

The ideal candidate will have the following professional experience and skills:  

• Minimum two (2) years of sales or related customer success experience, demonstrating a record of progressively increasing client growth success and meeting or exceeding established sales and growth targets.  
• Experience in building and maintaining strong professional relationships through excellent customer service and client relationship skills.  
• Experience, intermediate level proficiency and demonstrated ability to learn use of the following: Salesforce, Microsoft Office and Teams, HubSpot and Avendra’s proprietary CRM system Pivotal. 
• General business skills.  
• Excellent organizational and time management skills with an ability to work effectively in a matrixed organization.  
• Excellent oral and written communication and presentation ability that include well-honed listening skills  
• Preference is given to candidates that possess hospitality, lodging and foodservice industry experience.

It is expected that the successful candidate will have the following personal attributes:   

• Problem solver with a results-oriented mindset and attention to detail.  
• Takes initiative and anticipates the needs of clients.  
• Continual learner who is comfortable communicating with people at all levels within an organization and the ability to work with internal and external stakeholders to ensure a positive experience.  
• Ability to work in a matrixed selling environment and ensure a positive experience.  
• A high energy, results-oriented self-starter who can make a difference; an inidual who takes initiative, makes things happen, accepts accountability and has a “can do” attitude.  
• Perseverance and the ability to drive sales opportunities to a successful conclusion.

QUALIFICATIONS AND EDUCATION  

• The successful candidate should possess a 4-year college diploma in Business and/or Hospitality.  
• The ideal candidate will work from Avendra’s Rockville, MD headquarters with the ability to work remotely 1-2 days per week or work from home in the assigned territory.  
• This is primarily an inside sales and account management position but will include limited travel of approximately 5%-15%, including travel to client and supplier locations as well as occasional industry conferences or trade shows as requested and approved in advance by the Customer Success Sr Manager.

Benefits

COMPENSATION: The salary range for this position is $55,000-$61,000. This role is commission eligible. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.  

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity. 

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

Title: Senior Solutions Consultant (Design)

Location:

• New York, NY, USAEmployees work in a hybrid mode
• Full-time
• Recruitment type: Permanent

Job Description

Join the team redefining how the world experiences design.

Hello, hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time-consuming, and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship office is in Sydney, Australia — and today our teams collaborate across the globe. This is a remote role based in New York, with the flexibility to work from home. We trust our Canvanauts to find the balance that empowers them and their team to achieve their goals.

What you’d be doing in this role

As a Senior Solutions Consultant (Design), you’ll partner with our Strategic and Enterprise Account Executives across North America to uncover customer needs, shape enterprise solutions, and deliver demos that resonate with design, brand, and marketing teams (and the wider organisation). You’ll bring creative workflows to life - from brand governance and template systems to collaboration and AI-assisted creation - helping customers scale how they create.

At the moment, this role is focused on:

• Leading high-impact discovery with enterprise customers to understand creative workflows and pain points

• Designing and delivering tailored Canva demos for brand, design, and marketing stakeholders

• Advising on brand governance, template systems, approval workflows, and scalable self-serve creation

• Creating reusable playbooks, enablement content, and solution guides to scale impact across AMER

• Collaborating cross-functionally with Sales, Customer Success, Implementation, Product, and Technical Pre-Sales to support the full customer journey

You’re probably a match if:

• You’ve worked in pre-sales, solutions consulting, consulting, enterprise onboarding, or creative ops

• You have a background in graphic design, brand design or creative operations - and you understand how brand and marketing teams operate

• You’re confident facilitating workshops and presenting to senior stakeholders and large groups

• You’re organized, calm under pressure, and comfortable running multiple opportunities at once

• You bring strong visual storytelling and a designer’s eye to every customer interaction

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

• Equity packages - we want our success to be yours too

• Health benefits plans to support you and your wellbeing

• 401(k) retirement plan with company contribution

• Inclusive parental leave policy that supports all parents & carers

• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more

• Flexible leave options that empower you to be a force for good, take time to recharge and support you personally

Check out lifeatcanva.com for more info.

Other stuff to know

We make hiring decisions based on your experience, skills, merit and business needs, in compliance with applicable local laws.

We celebrate all types of skills and backgrounds at Canva, so even if you don’t feel like your skills quite match what’s listed above, we still want to hear from you!

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. Please note that interviews are conducted virtually.

Title: Associate Sales Coordinator

Location: Kohler ,  Wisconsin

Contract

Job Description:

Associate Sales Coordinator

Opportunity: Open-ended contract (potential to go perm)

Responsibilities:

• Order Processing: Enter and manage customer purchase orders in SAP, ensuring accuracy in pricing, terms, delivery details, and compliance with company policies.
• Shipping Coordination: Create and manage outbound shipments in SAP; collaborate with Logistics to meet service-level timelines.
• Export Documentation: Prepare and validate commercial invoices, packing lists, certificates of origin, and customs declarations in compliance with international trade regulations.
• Logistics Management: Coordinate ocean, air, and ground shipments, including freight quotes, Incoterms, carrier communication, and adherence to global compliance standards.
• Billing & Commission Support: Review, validate, and route documentation for commission and billing processes in partnership with analysts or senior coordinators.
• Issue Resolution: Address post-sale issues such as invoice discrepancies, returns, freight claims, and short-ship or damage claims.
• System Utilization: Use SAP to manage sales orders, shipments, billing data, and progress payments throughout the project lifecycle.
• Customer Portal Management: Maintain customer portals for order entry, shipment tracking, and invoice retrieval; update portal guides to ensure accuracy and reduce errors.
• Invoice Reconciliation: Monitor aged invoices, escalate overdue accounts, and collaborate with Finance for resolution.
• Record Maintenance: Maintain accurate customer records, including order history, shipping preferences, Incoterms, and compliance documentation.
• Project Tracking: Monitor project progress from order booking through delivery, ensuring timely updates and milestone accuracy.
• Backlog Management: Identify and resolve order holds, delays, or data discrepancies.
• Communication: Provide proactive updates to distributors/customers and stakeholders regarding order status and issue resolution.
• Process Improvement: Recommend and implement improvements to enhance billing accuracy, operational efficiency, and customer satisfaction.

Qualifications:

• Associate’s degree or equivalent experience in business, supply chain, or related field preferred
• 1–2 years of experience in sales support, customer service, or order management preferred.
• Proficiency in SAP and experience with configurable products preferred.
• Strong communication and organizational skills with a customer-first mindset.
• Ability to manage multiple priorities in a fast-paced environment with accuracy and attention to detail.
• Familiarity with international shipping processes, export documentation, or Incoterms is a plus.

Category Code: JN002, JN003

Title: Federal Work-Study Program Assistant

Location: Fairfax, VA United States

•   ID: 10003833

Job Description:

Department: Division of Enrollment Management

Classification: GMU Worker

Job Category: Part-Time / Hourly Wage

Job Type: Part-Time

Work Schedule: 20-25 hours per week

Location: Fairfax, VA

Workplace Type: Hybrid Eligible

Sponsorship Eligibility: Not eligible for visa sponsorship

Salary: Starting at $23-$26 per hour; commensurate with education and experience

Criminal Background Check: Yes

About the Department:

In collaboration with the George Mason University community, and as a part of the Office of the Provost, The Division for Enrollment Management optimizes student recruitment and retention by developing and implementing strategic enrollment plans, overseeing the admissions process, providing financial aid services, and managing the Mason Student Services Center-a centralized student services resource. The Division's activities support the achievement of institutional enrollment goals by placing the student (and family) at the center of our work, supporting a culture of transparency, and leveraging data to inform decision-making.

The mission of the Office of Student Financial Aid (OSFA) is to offer services and programs to students through awards funded from federal, state, and private organizations. The primary mission of the office is to provide eligible students with funds to finance and complete their education within the boundaries of federal, state, and university regulations. The focus of the office is to help students develop an understanding of the need to be proactive consumers of educational opportunities at George Mason University.

About the Position:

George Mason University's Office of Student Financial Aid is seeking a detail-oriented and tech-savvy Federal Work-Study Program Assistant & Workflow Developer to support the administration and automation of the Federal Work-Study (FWS) program. This part-time role merges program operations with workflow development to enhance efficiency, compliance, and student experience. The ideal candidate will be passionate about student success, comfortable with digital tools, and eager to improve business processes.

What Mason Offers:

• A student-centered, mission-driven work environment;
• Opportunities to contribute to digital transformation in student services;
• Flexible hybrid/remote work arrangements; and
• Access to professional development and university resources.

Responsibilities:

Federal Work-Study Program Support:

• Manage daily operations of the FWS program using Outlook, Salesforce, and institutional systems;
• Ensure compliance with federal regulations and university policies;
• Assist students in navigating Handshake to find and apply for FWS positions;
• Coordinate SEAR form processing via Dynamic Forms and maintain accurate employment records;
• Review and process EPAFs for student employment, including approvals, terminations, and payroll tracking;
• Monitor student earnings and reconcile FWS funds monthly;
• Collaborate with campus departments and community partners to place students in eligible positions;
• Provide orientation and training for students and supervisors on FWS policies and procedures; and
• Coordinate with University Career Services to promote FWS job opportunities and ensure alignment with student career development goals.

Workflow Development and Automation:

• Analyze current FWS-related processes and identify opportunities for automation;
• Design and implement digital workflows;
• Integrate systems like Ellucian Banner and Salesforce to ensure seamless data flow across departments;
• Create dashboards and user-friendly interfaces for stakeholders;
• Troubleshoot workflow issues and provide documentation and training for new systems; and
• Design and implement integrated digital workflows that connect Career Services platforms (e.g., Handshake) with financial aid systems for seamless student employment operations.

Required Qualifications:

• Bachelor's degree or equivalent combination of education and experience;
• Experience with workflow automation tools; and
• Strong organizational, analytical, and communication skills.

Preferred Qualifications:

• Experience in higher education or public sector environment;
• Familiarity with George Mason University systems (Banner, Salesforce, Dynamic Forms, SharePoint, and MicroStrategy);
• Customer service experience and ability to train erse audiences;
• Knowledge of federal financial aid regulations, especially FWS; and
• Understanding of FERPA and student employment policies.

Title: Federal Work-Study Program Assistant

Location: Fairfax United States

Job Description:

Department: Division of Enrollment Management

Classification: GMU Worker

Job Category: Part-Time / Hourly Wage

Job Type: Part-Time

Work Schedule: 20-25 hours per week

Location: Fairfax, VA

Workplace Type: Hybrid Eligible

Sponsorship Eligibility: Not eligible for visa sponsorship

Salary: Starting at $23-$26 per hour; commensurate with education and experience

Criminal Background Check: Yes

About the Department:

In collaboration with the George Mason University community, and as a part of the Office of the Provost, The Division for Enrollment Management optimizes student recruitment and retention by developing and implementing strategic enrollment plans, overseeing the admissions process, providing financial aid services, and managing the Mason Student Services Center-a centralized student services resource. The Division's activities support the achievement of institutional enrollment goals by placing the student (and family) at the center of our work, supporting a culture of transparency, and leveraging data to inform decision-making.

The mission of the Office of Student Financial Aid (OSFA) is to offer services and programs to students through awards funded from federal, state, and private organizations. The primary mission of the office is to provide eligible students with funds to finance and complete their education within the boundaries of federal, state, and university regulations. The focus of the office is to help students develop an understanding of the need to be proactive consumers of educational opportunities at George Mason University.

About the Position:

George Mason University's Office of Student Financial Aid is seeking a detail-oriented and tech-savvy Federal Work-Study Program Assistant & Workflow Developer to support the administration and automation of the Federal Work-Study (FWS) program. This part-time role merges program operations with workflow development to enhance efficiency, compliance, and student experience. The ideal candidate will be passionate about student success, comfortable with digital tools, and eager to improve business processes.

What Mason Offers:

• A student-centered, mission-driven work environment;
• Opportunities to contribute to digital transformation in student services;
• Flexible hybrid/remote work arrangements; and
• Access to professional development and university resources.

Responsibilities:

Federal Work-Study Program Support:

• Manage daily operations of the FWS program using Outlook, Salesforce, and institutional systems;
• Ensure compliance with federal regulations and university policies;
• Assist students in navigating Handshake to find and apply for FWS positions;
• Coordinate SEAR form processing via Dynamic Forms and maintain accurate employment records;
• Review and process EPAFs for student employment, including approvals, terminations, and payroll tracking;
• Monitor student earnings and reconcile FWS funds monthly;
• Collaborate with campus departments and community partners to place students in eligible positions;
• Provide orientation and training for students and supervisors on FWS policies and procedures; and
• Coordinate with University Career Services to promote FWS job opportunities and ensure alignment with student career development goals.

Workflow Development and Automation:

• Analyze current FWS-related processes and identify opportunities for automation;
• Design and implement digital workflows;
• Integrate systems like Ellucian Banner and Salesforce to ensure seamless data flow across departments;
• Create dashboards and user-friendly interfaces for stakeholders;
• Troubleshoot workflow issues and provide documentation and training for new systems; and
• Design and implement integrated digital workflows that connect Career Services platforms (e.g., Handshake) with financial aid systems for seamless student employment operations.

Required Qualifications:

• Bachelor's degree or equivalent combination of education and experience;
• Experience with workflow automation tools; and
• Strong organizational, analytical, and communication skills.

Preferred Qualifications:

• Experience in higher education or public sector environment;
• Familiarity with George Mason University systems (Banner, Salesforce, Dynamic Forms, SharePoint, and MicroStrategy);
• Customer service experience and ability to train erse audiences;
• Knowledge of federal financial aid regulations, especially FWS; and
• Understanding of FERPA and student employment policies.

Title: Enterprise Customer Success Manager

Location: United States, IL

Full time

job requisition id

JR34464

Job Description:

Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world.

Enterprise Customer Success Manager (Remote, Chicago or East Coast Preferred)

Waitwhile is on a mission to eliminate the 1 trillion hours people spend waiting in lines every year. Our industry-leading queue management and appointment scheduling platform empowers businesses to streamline their operations and deliver exceptional customer experiences. Waitwhile is trusted by 10,000 companies worldwide and has helped more than 250 million people enjoy a radically better waiting experience at places like IKEA, Louis Vuitton, Costco, Delta Airlines, and many more.

We are now looking for an Enterprise Customer Success Manager to join our mission to eliminate waiting and improve customer journeys. You'll be joining a fast-paced, rapidly growing technology scale-up with awesome culture and benefits.

As an Enterprise Customer Success Manager at Waitwhile, you'll serve as a trusted advisor to our most valued customers across the North America region. In this role, you will become the go-to expert on our product, gaining a deep understanding of each customer's business goals, challenges, and the solutions that deliver measurable value through our platform. You will collaborate closely with our Sales, Support, Product and Engineering teams to ensure seamless product implementations, sharing innovative best practices, and conducting strategic sessions to set goals and uncover improvement opportunities.

At Allegion, we recognize that great talent and breakthrough ideas can come from anywhere. That's why this position offers a flexible remote work arrangement, with occasional on-site visits as needed based on the role. Whether you're working remotely or collaborating in person, we're committed to providing the tools, support, and dynamic environment you need to succeed. At Allegion, your career thrives where innovation meets flexibility, empowering you to achieve your goals while maintaining a healthy work-life balance.

While this is the current structure and we currently have no plans to change, we reserve the right to make changes to the remote schedule as needed at the Company's discretion.

Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position.

What You Will Do:

• Manage your book of accounts: Take ownership of your accounts to ensure smooth initial implementations, drive deep product adoption, and deliver measurable value to our customers through the Waitwhile platform.

• Build strategic relationships: Act as a trusted consultant, understanding how Waitwhile can address business challenges and drive account revenue expansion through tailored solutions.

• Be a product expert: Provide best-practice guidance and actionable insights to help customers get the most out of Waitwhile.

• Drive technical success: Work hands-on to execute product implementations, configure accounts, and perform performance analyses.

• Improve Customer Success operations: Collaborate with the Customer Success team to design and implement processes and best practices that enhance our approach and scalability.

• Collaborate with Sales: Partner closely with the Sales team to ensure seamless transitions and an exceptional customer experience.

• Be the voice of our customers: Act as the link between our customers and our Product team, sharing critical insights and feedback that influence our product roadmap and future development.

What You Need to Succeed:

• B2B SaaS Experience: 4+ years in a Customer Success role, ideally in a scaleup environment with enterprise clients.

• Proven Results: Demonstrated ability to drive successful product implementations and achieve key outcomes such as account expansion, retention, feature adoption and improved NPS.

• Effective Communication: Strong ability to articulate complex problems clearly and concisely to erse audiences, including executives, marketers, engineers, sales representatives, and inidual contributors.

• Self-Motivated Team Player: A proactive, results-oriented inidual with a history of adding value in dynamic, fast-growing organizations.

• Relationship Building: Proven experience building and nurturing lasting relationships with customers and colleagues.

• Preferred:

• Technical Knowledge: Familiarity with APIs and their application in advanced customer workflows and custom integrations.

• Support Platform Proficiency: Experience using support or ticketing platforms such as Intercom or Zendesk.

• Basic coding skills: Experience with HTML and CSS for quick and simple edits.

Why Work for Us?

Allegion is a Great Place to Grow your Career if:

• You're seeking a rewarding opportunity that allows you to truly help others.  With thousands of employees and customers around the world, there's plenty of room to make an impact. As our values state, "this is your business, run with it".

• You're looking for a company that will invest in your professional development.  As we grow, we want you to grow with us.

• You want a culture that promotes work-life balance.  Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work!

• You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential

What You'll Get from Us:

• Health, dental and vision insurance coverage, helping you "be safe, be healthy"

• Unlimited Paid Time Off

• A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period

• Health Savings Accounts - Tax-advantaged savings account used for healthcare expenses

• Flexible Spending Accounts - Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses

• Disability Insurance -Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury

• Life Insurance - Term life coverage with the option to purchase supplemental coverage

• Tuition Reimbursement

• Voluntary Wellness Program - Simply complete wellness activities and earn up to $2,000 in rewards

• Employee Discounts through Perks at Work

• Community involvement and opportunities to give back so you can "serve others, not yourself"

• Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching

Compensation: This range is provided by Allegion. Your actual pay will be based on your skills and experience.

• The expected Base Salary Range: $80,000-$125,000. The actual compensation will be determined based on experience and other factors permitted by law.

• Bonus Eligible: Yes

At Allegion (NYSE: ALLE), we design and manufacture innovative security and access solutions that help keep people safe where they live, learn, work and connect. We're pioneering safety with our strong legacy of brands like CISA, Interflex, LCN, Schlage, SimonsVoss, Von Duprin and [insert your local brand(s) here]. Our comprehensive portfolio of hardware, software and electronic solutions is sold around the world and spans residential and commercial locks, door closer and exit devices, steel doors and frames, access control and workforce productivity systems. For more, visit www.allegion.com.

Apply Today!

Join our team of experts today and help us make tomorrow's world a safer place!

Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a erse, inclusive, and authentic workplace. So, if you're excited about this role but your past experience doesn't align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role.

Remote Location Georgia

We Celebrate Who We Are!

Allegion is committed to building and maintaining a erse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.

Title: Pre-Service Center Verification Specialist

Location: Boston United States

Job Description:

POSITION SUMMARY:

The Pre Service Center (PSC) Verification Specialist role belongs to the Revenue Cycle Patient Access team and is responsible for coordinating all financial clearance activities by navigating all pre-registration (to include acquiring or validating patient demographic, insurance, and other required elements along with insurance verification activities), obtaining referral authorization, or precertification number(s), pre-service cash collections. The role ensures timely access to care while maximizing BMC hospital reimbursement. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit's performance expectations. This position reports to the Pre Service Center Supervisor and requires interaction and collaboration with important stakeholders in the financial clearance process including but not limited to insurance company representatives, patients, physicians, Boston Medical Center (BMC) practice staff, case management and Patient Financial Counseling. This is a Remote Position.

Position: Pre-Service Center Verification Specialist

Department: Ambulatory

Schedule: Full

ESSENTIAL RESPONSIBILITIES / DUTIES:

• Monitors accounts routed to registration, referral and prior authorization work queues and clears work queues by obtaining all necessary patient and/or payer-specific financial clearance elements in accordance with established management guidelines.

• Maintains knowledge of and complies with insurance companies' requirements for obtaining prior authorizations/referrals, and completes other activities to facilitate all aspects of financial clearance.

• Acts as subject matter experts in navigating both the BMC and payer policies to get the appropriate approvals (authorizations, pre-certs, referrals, for example) for the scheduled care to proceed. The PSC Verification Specialist is an important part of the larger patient care team and helps clinicians understand what payer requirements are necessary for the widest possible patient access to services.

• Supports BMC staff at all levels for hands-on help understanding and navigating financial clearance issues.

• Uses appropriate strategies to underscore the most efficient process to obtaining insurance verification, authorizations and referrals, including on line databases, electronic correspondence, faxes, and phone calls.

• Obtains and clearly documents all referral/prior authorizations for scheduled services prior to admission within the Epic environment.

• Works collaboratively with primary care practices, specialty practices, referring physicians, primary care physicians, insurance carriers, patients and any other parties to ensure that required managed care referrals and prior authorizations for specified specialty visits and other services are obtained and appropriately recorded in the relevant practice management systems for patient appointments/visits prior to scheduled patient visits or retro-actively if not in place at the time of the appointment/visit. Ensure that approval numbers are appropriately linked to the relevant patient appointment/visit.

• When it is determined that a valid referral does not exist, utilize computer-based tools or contact the appropriate party to obtain/generate referral/authorization and related information. Record the referral/authorization in the practice management system.

• Contact internal and external primary care physicians to obtain referral/authorization numbers.

• Perform follow-up activities indicated by relevant management reports and WQ's.

• Collaborates with patients, providers, and departments to obtain all necessary information and payer permissions prior to patients' scheduled services.

• Communicates with patients, providers, and other departments such as Utilization Review to resolve any issues or problems with obtaining required referral/prior authorizations.

• Work collaboratively with the practices to resolve registration, insurance verification, referral or authorization issue to the extent that these unresolved issues impact the ability to obtain a referral/authorization.

• Escalates accounts that have been denied or will not be financially cleared as outlined by department policy

• Interview patients, families or referring physicians via telephone in advance of the patient's appointment/visit whenever possible, to obtain all necessary information, including but not limited to, financial and demographic information required for reimbursement and compliance for services rendered.

• Accept registration updates from various intake points, including but not limited to those received via paper forms, internet registration forms, telephones located in practices and direct calls from patients.

• Ensure that all updated demographic and insurance information is accurately recorded in the appropriate registration systems for primary, secondary and tertiary insurances.

• Review all registration and insurance information in systems and reconcile with information available from insurance carriers. For any insurance updates, utilize any available resources to validate the updated insurance information, insurance plan eligibility, primary care physician, subscriber information, employer information and appointment/visit information. Contact patients as necessary if clarifications or other follow-up is required, and at all times maintain sensitivity and a clear customer friendly approach.

• For any patient who is new to Boston Medical Center, create a new registration record, accurately obtaining all required data elements, including generating a medical record number and complete a full registration for the patient.

• For self-pay patients or patients with unresolved insurance, and for financial counseling, refer patients Patient Financial Counseling.

• Process current copayments, coinsurance, and/or deductibles for scheduled visits and outstanding patient balances for prior patient accounts during the pre-registration process.

• Maintains confidentiality of patient's financial and medical records; adheres to the State and Federal laws regulating collection in healthcare; adheres to enterprise and other regulatory confidentiality policies; and advises management of any potential compliance issues immediately.

• Participates in educational offerings sponsored by BMC or other development opportunities as assigned/available and complies with all applicable organizational workflows, as well as established policies and procedures.

• Demonstrates knowledge & skills necessary to provide level of customer experience as aligned with BMC management expectations.

• Demonstrates the ability to recognize situations that require escalation to the Supervisor.

• Establishes relationships and effectively collaborates with revenue cycle staff to support continuous improvement aligned with BMC management expectations as outlined.

• Takes opportunity to know and learn other roles and processes and works together to assist with process improvement initiatives as directed.

• Consistently meets productivity and quality expectations to align performance with assigned roles and responsibilities.

• Handle telephone calls in a timely fashion, following applicable scripting and customer service standards. Appropriately manage all calls by either working with the customer or referring the call to the appropriate party.

• Regularly undergo Managed Care Quality Audits to achieve the required standard.

• Contact the Help Desk in the BMC Information Technology Department to report faulty systems or hardware. Notify area supervisor or manager if problem is not addressed in a timely manner. For other broken or malfunctioning equipment to be serviced, contact the appropriate vendor or department and notify supervisor.

• Organize and maintain work area for efficiency, neatness and safety.

• Communicate with all internal and external customers effectively and courteously.

• Maintain patient confidentiality, including but not limited to, compliance with HIPAA.

• Follow established hospital infection control and safety procedures.

• Attend all necessary hospital and department training as required.

• Perform other related duties as assigned or required.

Must adhere to all of BMC's RESPECT behavioral standards.

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).

JOB REQUIREMENTS

EDUCATION:

High School Diploma or GED required, Associates degree or higher preferred.

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

N/A

EXPERIENCE:

1-3 years Hospital registration and/or Insurance experience desirable. At least one year of experience must be in a customer service role.

KNOWLEDGE AND SKILLS:

• General knowledge of healthcare terminology and CPT-ICD10 codes.

• Complete understanding of insurance is preferred.

• Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.

• Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff, and other customers.

• Able to communicate effectively in writing.

• Requires excellent verbal communication skills, and the ability to work in a complex environment with varying points of view.

• Must be comfortable with ambiguity, exhibit good decision making and judgment capabilities, attention to detail.

• Knowledge of and experience within Epic is preferred.

• Demonstrates technical proficiency within assigned Epic workqueues and applicable ancillary systems, including but not limited to: ADT/Prelude/Grand Centrale.

• Must be able to maintain strict confidentiality of all personal/health sensitive information.

• Ability to effectively handle challenging situations and to balance multiple priorities.

• Basic computer proficiency inclusive of ability to access, enter and interpret computerized data/information including proficiency in Microsoft Suite applications, specifically Excel, Word, Outlook and Zoom.

• Displays a thorough knowledge of various sections within the work unit in order to provide assistance and back-up coverage as directed.

• Displays a deep understanding of Revenue Cycle processes and applies knowledge to meet and maintain productivity standards as outlined by Management.

Compensation Range:

$24.05- $29.31

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.

Equal Opportunity Employer/Disabled/Veterans

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask iniduals to purchase equipment for or prior to employment.

Title: Mediator and Intake Specialist

Location: New York City United States

Exam may be required

Department

General Counsel's Office

Salary range:$46,503.00 – $53,479.00

Job Description:

• Only permanent employees in the civil service title, comparable title (under 6.1.9), eligible for the 55a program, and those that are reachable in the civil service list are eligible to apply. *

This position may be eligible for remote work for up to 2 days per week, pursuant to the Remote Work Pilot Program.

The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses nearly 45,000 businesses in more than 40 industries and enforces key consumer protection and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance. DCWP empowers consumers and working families by providing the tools and resources they need to achieve financial health and work-life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City's communities. 

DCWP's General Counsel Division seeks a Mediator and Intake Specialist to be a member of a collaborative team of employees engaged in mediating consumer complaints by negotiating with consumers and businesses for equitable resolutions on behalf of both parties. The Mediator and Intake Specialist's responsibilities will include but are not limited to:

• Communicating and interacting with consumers and businesses on consumer-related complaints;
• Analyzing, documenting, researching, and resolving consumer complaints in accordance with the laws, rules, and regulations enforced by DCWP;
• Maintaining Agency database and providing reports as needed;
• Performing data entry and inputting detailed, accurate notes in Agency's system(s) as needed;
• Providing timely follow-up and closure for each consumer complaint;
• Answering calls, and directing callers to appropriate channels in a timely manner;
• Delivering accurate, complete information to callers;
• Processing mail within assigned timeframes;
• Providing front desk reception coverage and assisting walk-in consumers with filing complaints;
• Preparing training materials, maintaining knowledge database, and training others as needed; and
• Performing other tasks and assignments as directed.

CLERICAL ASSOCIATE - 10251

Minimum Qualifications

Qualification Requirements

A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.

Skills Requirement

Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

Preferred Skills

• Excellent verbal, written and professional interpersonal communication skills - Good computer skills Computer literate (MS Word, Excel & Outlook) - Ability to work in a fast paced environment Pay strict attention to detail - Complete assignments within set deadline - Able to work independently, within a team, and with supervision and - Language skills a plus.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a erse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an inidual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Title: Telecommunications Service Assistant | Part time - 0.5 FTE

Location: Onalaska United States

remote type

Remote/Hybrid Eligible

locations

Onalaska, WI

time type

Part time

Job Description:

Love + medicine is who we are, it's what we do, it's why people want to work here. If you're looking for a job to love, apply today.

Scheduled Weekly Hours:

20

Emplify Health by Gundersen is looking to add a part time, Telecommunications Service Assistant to our team. If you enjoy helping others, have excellent communication skills, and thrive in a fast-paced environment, this position may be a great fit for you!

Join our team and contribute to providing exceptional service to our patients, families, and staff.

What You'll Do:

As a Telecommunications Service Assistant, you will be responsible for handling external and internal phone calls for GHS departments/staff on the Onalaska or La Crosse main campuses, while maintaining an empathetic, calm, and professional manner. Our software application tools provide the screening questions and appropriate call flows required to determine the best outcome for the caller and support our various directives. Pager and on-call schedule administration/activation, emergent events, documentation, and clerical duties are included in many of our call flows.

What's Available:

• Part time, 0.5 FTE; 40 hours bi-weekly

• Schedule: Hours can vary, however, mainly 9:30am-5:30pm shifts with some 3:00pm-11:00pm + every third weekend coverage

• Training Hours: Hours for training would typically be Monday-Friday days between 8:00am-5:00pm. After adequate training onsite the role does have ability to shift to a remote basis.

• Location: Onalaska, WI Support Services Building

• Starting pay of $18.00/hr and up, based on your years of experience, with applicable shift differentials.

What You'll Need:

• High School Diploma or equivalency

• Strong customer service skills

• Excellent problem-solving abilities and attention to detail

• Proficient in using computer systems and software applications

• Strong communication skills, both verbal and written

• Ability to multitask and prioritize tasks in a fast-paced environment

In addition to the rewarding work, you'll receive:

• A highly adaptable and mission-driven organization with a work environment that supports you personally and professionally and a work culture where you are valued and appreciated

• Competitive Benefits: A comprehensive and generous benefits package (Medical, Dental, Life Ins, HSA/FSA) ensuring your comfort and well-being as a valuable team member

• Substantial retirement contribution including a 401k match & annual discretionary base contribution

• Work-Life Balance: Paid Time Off (PTO) combines vacation, sick, and personal days into one balance to allow you the flexibility to use your time off as you need

• Professional Development: Support for your career growth through Professional Development Opportunities, our Tuition Investment Program, and our Career Development Center

• Additional Employee Discounts and Perks Other benefits include a Wellness program with incentives, employer-paid life insurance and AD&D, optional short-term and long-term disability coverage, an employee assistance program, identity theft protection, pet insurance, Inspire & Celebrate colleague recognition and rewards program, a discount program, and more!

If you are looking to be a part of a stable and mission driven organization, we welcome you to apply!

Emplify Health is comprised of two of the Midwest's most respected healthcare systems, Bellin Health and Gundersen Health System. Once neighbors, we are now partners, united in our mission to provide exceptional care to our communities. As a not-for-profit, patient-centered healthcare network, we have headquarters in Green Bay and La Crosse, Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics, serving 67 cities and rural communities across Wisconsin, Iowa, Minnesota and Michigan's Upper Peninsula. With over 4,500 dedicated nurses and providers, we are committed to delivering primary, specialty and emergency care, along with innovative medical education programs. Join us in making a meaningful difference in the lives of our patients and communities.

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values - belonging, respect, excellence, accountability, teamwork and humility - our pillars set our foundation and our future.

Equal Opportunity Employer

Title: Senior Professional Services DevOps Engineer

Location: Atlanta United States

Job Description:

At JFrog, we're reinventing DevOps to help the world's greatest companies innovate -- and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit and just all-around great people. Here, if you're willing to do more, your career can take off. And since software plays a central role in everyone's lives, you'll be part of an important mission. Thousands of customers, including the majority of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery from code to production -- a concept we call "liquid software." Wouldn't it be amazing if you could join us in our journey?

If you love working with brilliant people, being part of an energetic team, changing the world of software and you've got the technical skills, you might be the perfect Frog to join our Swamp! Come and join the Professional Services team and help us to continue to lead the rapidly evolving space of DevOps and DevSecOps!

As a Senior Professional Services DevOps Engineer in JFrog you will...

• Work with JFrog customers to design, setup and build CI/CD pipelines and DevOps platform using JFrog products and other cutting edge technologies and practices like Docker, Kubernetes, IaC and Cloud Native
• Team up with Sales, Customer Success, Support and Development while work directly with Devs and DevOps Pros to ensure success with the customer's DevOps journey using the JFrog platform
• Setup, design and build CI pipelines with Docker, NPM, Java, Pypi etc.. (Binary Repositories, Distribution to Devices and Continuous Build Tooling)
• Train the open source community and JFrog customers
• Influence the features and roadmap of JFrog tools based on customer needs
• Keep current with the latest technology trends related to DevOps and the landscape of CI/CD Technology
• Work closely with our customers and community to build solid relationships

To be a Senior Professional Services DevOps Engineer in JFrog you need...

• 7+ years experience with Continuous Integration tools: CI Server, Git, Artifactory, Jenkins, Maven, Docker, NPM
• Ability to build software delivery pipelines with Docker, npm, Java, Pypi etc.. with various DevOps tools such as Git, Binary repositories management, Binary scanning, and Continuous integration
• Good understanding of infrastructure & operations - storage, network, computer, security, cloud (public, on-prem)
• Experience with Continuous Deployment and Delivery tools: Chef, Puppet, Ansible, Kubernetes
• Hands on experience in Linux - Mandatory
• Hands on experience with cloud infrastructure - AWS / Azure / GCP - Mandatory
• Experience with customer facing with great interpersonal and customer service oriented skills
• Experience with server side software on-premise and in the cloud
• Experience with Software Architecture design and product development a plus
• Uncompromising will to learn
• Open Source state-of-mind

WHAT JFROG CAN OFFER…

• At JFrog, base salary is only one component of our compensation package.
• This position has a base salary range between $160,000 to $175,000. Base salary will be based on your skills, qualifications, experience and location.
• Additionally, this role may be eligible for discretionary bonuses or commission payments.
• This position also includes an equity package of restricted stock units (RSU). In addition, JFrog employees are eligible to participate in our Employee Stock Purchase Plan.
• JFrog provides employees comprehensive benefits including medical, dental, vision, retirement, wellness and much more!
• JFrog embraces hybrid work: 3 days in office / 2 days remote.

JFrog is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status or any other category protected by law.

Title: Customer Success Manager, Retail Lending

Location: Atlanta United States

Full time

job requisition id:

REQ0126_0035974

Who are we?

At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.

What will you contribute?

The Customer Success Manager, Retail Lending, is responsible for ensuring customers achieve ongoing value, adoption, and satisfaction from Finastra’s Retail Lending solutions - LaserPro and MortgageBot. The CSM owns the post-sale customer experience through renewal readiness, acting as a trusted advisor to customer stakeholders while proactively managing adoption, risk, and outcomes.

This role focuses on retention, customer health, and lifecycle execution, operating within a structured, metrics-driven Customer Success model that blends high-touch engagement for strategic customers with scaled, digital, one-to-many motions for broader segments.

Responsibilities & Deliverables:

Customer Outcomes & Adoption

• Drive customer adoption of Finastra’s Retail Lending platforms to ensure realization of intended business and operational outcomes.
• Develop and maintain Customer Success Plans aligned to customer goals, regulatory requirements, and platform capabilities.
• Proactively monitor product usage, adoption trends, and outcome attainment across assigned accounts.
• Deliver targeted enablement, training, and adoption programs
• Identify and manage risks proactively. Orchestrate resolution process for escalations, working with & mediating internal teams to track, manage and resolve these in a timely and professional manner
• Serve as a trusted advisor to operational and executive stakeholders at customer institutions.

Retention & Renewal Readiness

• Own customer health for assigned accounts, proactively identifying and mitigating retention risk.
• Prepare customers for successful renewals by ensuring value realization, stakeholder alignment, and issue resolution.
• Partner with Sales or Account Management on renewal execution, providing customer insight, risk assessment, and advocacy.
• Participate in renewal forecasting and retention reporting.

Expansion Identification

• Serve as the primary post sales point of contact and trusted advisor
• Recognize & communicate the value of additional Finastra solutions in line with customer strategic priorities. Ensure Sales are aware of x-sell & up-sell opportunities and work in partnership to deliver

Customer Engagement & Experience

• Develop and execute Customer Success Action Plans for assigned accounts
• Execute structured engagement models, including onboarding support as customers move from implementation to production, regular success reviews, and executive business reviews as appropriate by segment.
• Manage escalations effectively, coordinating with Support, Professional Services, and Product teams to resolve issues.
• Ensure consistent, high-quality customer experiences across the lifecycle.
• Provide visibility into performance, risks, and upcoming steps

Digital, AI & One-to-Many Success

• Leverage digital Customer Success programs, lifecycle campaigns, and in-product guidance to engage customers at scale.
• Use AI-driven insights and health scoring to prioritize engagement and identify churn or adoption risk.
• Contribute to the development and execution of one-to-many initiatives such as webinars, enablement content, and automated value messaging.
• Balance high-touch and digital engagement models based on customer segment, complexity, and risk.

Cross-Functional Collaboration

• Work closely with Product, Engineering, Support, Professional Services, and Risk/Compliance teams to drive customer outcomes.
• Provide structured customer feedback to inform product improvements and roadmap priorities.
• Advocate internally for customer needs while aligning with Finastra’s operating and compliance standards.
• Contribute to internal knowledge sharing and enablement sessions within Customer Success team and the wider business
• Communicate process/ tools/ systems improvement opportunities to the Customer Success Operations team

Key Metrics of Success

• Customer health and adoption metrics
• Gross retention and churn for assigned accounts / portfolio
• Renewal readiness and forecast accuracy
• Time-to-value and onboarding effectiveness
• Customer satisfaction (NPS / CSAT)
• Engagement effectiveness across high-touch and digital motions

Required Experience & Qualifications:

• Proven experience in Customer Success, Client Services, or Account Management within enterprise SaaS.
• Experience supporting financial services, lending platforms, or other regulated enterprise software.
• Proven ability to manage complex customer relationships and influence multiple stakeholders.
• Strong analytical skills with experience using customer health, usage, and engagement data.
• Excellent communication and executive presentation skills.

Preferred Qualifications:

• Experience with lending, credit, or core banking platforms.
• Familiarity with Customer Success platforms and digital engagement tools.
• Experience working within scaled or segmented Customer Success models.
• Exposure to SaaS transformations, cloud migrations, or platform modernization initiatives.

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:

·       Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.

·       Well-being: Access Confidential one-on-one therapy through our Employee Assistance Program, find support from our network of Wellbeing Champions and Gather Groups, and a calendar of monthly events and initiatives designed to help you thrive - Inside and Outside of work.

·       Medical, life & disability insurance, retirement plan, lifestyle and other benefits*

·       Sustainability: Benefit from paid time off for volunteering and donation matching.

·       Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.

·       Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.

*Specific benefits may vary by location.

At Finastra, each inidual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.

Be unique, be exceptional, and help us make a difference at Finastra!

Applicants for this position need to be located in posted location or their immediate surrounding areas. Due to the requirements of this position, this job posting is not available for, and Finastra will not be considering any applicants who currently reside in New York City or California.

Title: Licensed Transaction Coordinator - Chicago

Location: Chicago United States

Job Description:

Behind every Redfin Agent is a team of talented real estate professionals whose number one goal is to deliver the best client experience in real estate. Working closely with our agents, our Support Teams ensure clients are taken care of at every step in the home-buying and selling process. So whether you're starting your career, need a change of pace, or love the organizational side of real estate, the Support Team at Redfin could be your perfect opportunity.

As a Transaction Coordinator, your number one priority is to deliver service that provides agents with two primary benefits: time and peace of mind. You'll take ownership of every possible task appropriate for a coordinator, and anticipate their needs by staying a step ahead so they can do what they do best, help clients win! Your passion for delivering world-class service experiences that create raving fans out of every agent and client we support will be instrumental to your success in this role. In addition, we'll support you with in-depth training, cutting-edge tools, and a collaborative culture as you learn the ropes at Redfin and grow your professional career.

Day-to-Day Responsibilities:

• You'll take a lead role in coordinating real estate deals, working with agents to orchestrate the details between clients, cooperating agents, lenders, closing companies, and other parties to ensure every detail comes together seamlessly from contract to close.

• With agent oversight, you'll manage a high volume (process 30-50 deals per month on average during busy months) while maintaining quick response times, and proactive follow-up.

• Coordinate property access for inspectors, appraisers, and other vendors.

• Manage all paperwork related to the transaction. Draft addenda as needed, process disclosures and ensure our file is complete.

• You'll proactively support multiple agents, building relationships to understand their working style and take care of our clients at every step in the home-buying and selling experience.

• Minimize clients' stress by expertly guiding them through the closing process and promptly responding to their questions.

• Work in a fast-paced environment while juggling multiple priorities while using your market knowledge and our custom-designed tools to inform clients about activities related to listing their home.

• Ensure all contractual deadlines are met; alert all parties when a deadline is at risk, and proactively mitigate that risk when within your control to facilitate an on-time closing.

• Drive agent and client satisfaction by providing support that meets our gold standard of service excellence.

Qualifications:

• A real estate license is required. Find out how to get one here: www.redfin.com/guides/how-to-become-a-real-estate-agent

• One year of real estate contract experience, with strong contractual and disclosure knowledge and an understanding of the multi-faceted lifecycle (contingencies, settlement, lending) of closing a real estate transaction is preferred.

• One year of customer service experience is required.

• Excellent attention to detail, organizational and interpersonal skills.

• Clear and concise verbal and written communication.

• Proficient in basic technologies (internet search, customer relationship tools) and the aptitude to learn new technologies (Google suite, Redfin proprietary tools).

• Experience using email and phone to communicate with clients and other parties required.

• Calm demeanor when resolving issues and communicating with agents and clients.

• Experience juggling multiple priorities in a fast-paced environment.

• Strong sense of accountability for the agent and client experience.

• You pride yourself on saving the day! Your actions and personal satisfaction are guided by a spirit of service that puts client and agent success above all else.

Schedule:

• Monday-Friday, 8am - 5:00pm.

• This is a fully remote position, with up to 4 in-office visits per year for team events.

Compensation:

• Competitive hourly wage with uncapped bonus potential.

Industry-leading benefits, including:

• Three weeks of paid vacation, plus paid parental leave, sick leave, flex days.

• Choose from various full-family medical, dental, and vision plans with low out-of-pocket expenses.

• REALTOR association, MLS dues, and state license fees reimbursed.

• 401(k) and Employee Stock Purchase Plan.

Career development:

• Comprehensive training.

• Opportunities to participate in focus groups and process rollouts.

• Management team invested in your growth and success.

• Opportunities to move into senior level or management level roles at Redfin.

About Redfin:

Our mission is to redefine real estate in the consumer's favor. As a full-service brokerage with the most-visited nationwide brokerage website, we combine our own technology and real estate agents to make buying or selling a home faster, easier, and more efficient. We believe real estate can be better-for customers, for agents, for everyone.

Illinois, Maryland, Minnesota, Massachusetts, Colorado, New York City, New Jersey, Jersey City, California, D.C. and Washington candidates only:

Base Pay Range: $17.00 - 26.40.

The position may also be eligible for an annual bonus, incentives, and other employment-related benefits including, but not limited to, medical, dental, and vision benefits, 401K retirement plan, and paid time off. More information regarding these benefits and others can be found here. The information regarding compensation and other benefits included in this paragraph is only an estimate and is subject to revision from time to time as the Company, in its sole and exclusive discretion, deems appropriate. The Company may determine during its review of the proposed compensation and benefits provided for this position that the compensation and benefits for such position should be reduced. In no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position.

Redfin is an equal opportunity employer committed to an inclusive workforce.

An inclusive culture is vital to Redfin's mission of making real estate better for people from all walks of life. We're proud that Redfin is a place where different points of view and backgrounds are encouraged and respected. We constantly strive to build a company that reflects the world around us, based on our conviction that pursuing and developing talent of all types is the right way for a business to thrive over the long haul.

Redfin provides equal employment opportunities to all employees and applicants for employment and prohibit discrimination based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, and any other characteristic protected by applicable federal, state or local law. If you need accommodation in the application or recruitment process because of a disability or special need, please contact [email protected]

Redfin encourages iniduals with criminal record histories to apply for employment and considers such iniduals for employment consistent with the requirements of any applicable fair chance acts, including but not limited to the California, San Francisco and Los Angeles County Fair Chance Acts. Philadelphia applicants can access a copy of Philadelphia Fair Criminal Records Screening Standards ordinance poster here.

Redfin accepts applications on an ongoing basis.

Title: Senior Training Specialist

Location: Portland United States

Job Description:

At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we haven't stopped since we started in 1888. We energize lives, strengthen communities and drive advancements in energy that promote social, economic and environmental progress. We're always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all.

As a Senior Training Specialist, you will have the unique opportunity to design and implement training programs that align with PGE's organizational objectives and sustainability goals. You will collaborate with stakeholders to assess learner needs, develop comprehensive training solutions, and facilitate instructor-led training for complex topics while adapting content based on participant needs. A successful candidate will have advanced facilitation and presentation skills, intermediate knowledge of instructional systems design, advanced problem-solving abilities, and excellent communication skills to effectively engage erse audiences. Join our team and make a meaningful impact on PGE's workforce development as we transition to cleaner energy sources. You'll have the chance to create innovative learning experiences that empower employees to excel in a rapidly evolving utility industry focused on sustainability and customer service.

KEY RESPONSIBILITIES

Facilitation - Facilitates instructor-led training in more complex or sensitive topics; establishes group norms, adapts content based on participant needs, encourages engagement and leads and adapts discussion and/or activities.

Program Management (Build or Maintain) - Collaborates with stakeholders to assess learner needs or gaps to either modify existing programs or build new programs; ensures programs are aligned to business strategy.

Instructional Design - Leverages adult learning principles to gather information on learner needs for moderately complex performance issues (e.g., communication skills); designs learning objectives, solutions and measurement to address learner gaps; evaluates learning solution quality and makes recommendations for enhancements across erse tools and channels, with an ability to support digital or media‑rich learning content creation when needed (e.g., eLearning modules, video-based content, or other digital formats).

Sourcing - Identifies when learning solutions will address performance gaps. Researches and implements solutions involving internal curation and external resources. Assists in the development of vendor SOW. Supports implementation. Monitors vendor performance to established metrics.

Learning Evaluation - Using an established measurement model, collects and analyzes qualitative and quantitative data to measure effectiveness for technical and complex soft skills learning solutions. Adjusts learning method, delivery or content in response.

EDUCATION/EXPERIENCE/CERTIFICATIONS

Education

Typically a bachelor's degree in education, training, business, psychology, sociology, human resources or other related field or equivalent experience.

Experience

Typically five to eight years developing and delivering training, instructional design or training program or project management.

Certifications

APTD or CPTD preferred; other HR certifications a plus.

COMPETENCIES (KNOWLEDGE, SKILLS, ABILITIES)

Functional Competencies

Intermediate knowledge of models used to develop or evaluate learning

Intermediate knowledge of ersity, equity and inclusion principles as they relate to training

Intermediate knowledge of industry best practices related to area of discipline

Intermediate knowledge of learning technologies

Intermediate skills in project/program management

Intermediate knowledge of instructional systems design

Advanced skills in facilitation and presentations

Intermediate skills in systems and programs used in functional area

General Competencies

Advanced customer focus skills

Intermediate safety leadership skills

Intermediate skills in analytical thinking

Advanced skills in problem solving

Advanced oral and written communication skills

Advanced interpersonal skills

Intermediate decision-making skills

Advanced organization and prioritization skills

Intermediate knowledge of business process interrelationships

Advanced business acumen

Advanced skills in change leadership

Intermediate risk management skills

PHYSICAL, COGNITIVE DEMANDS AND SCHEDULE/ATTENDANCE

Physical

Driving/travel/commute: Daily within service territory - Occasionally (one to two times a month or less)

Driving/travel/commute: Overnight inside/outside the service territory - Occasionally (one to two times a month or less)

Computer use (use computer regularly for entire work shift)

Cognitive Demands

Ability to adhere to set response times, deadlines and time-sensitive tasks

Ability to follow accuracy standards

Ability to follow through on decision-making tasks

Ability to interact effectively and collaboratively within a team environment

Ability to communicate and problem solve when under stress

Ability to respond and adapt to frequent change

Ability to accept and demonstrate self-awareness when provided constructive feedback

Ability to discern feedback and acknowledge ownership of areas of improvement

Ability to avoid future mistakes by applying reasonable skills to new but similar work situations or tasks

Ability to successfully collaborate with peers, managers and others within the organization

Demonstrates sound memory

Ability to process new information to be applied consistently to work tasks

Schedule/Attendance

Ability to work long hours

Ability to work a variable schedule

Ability to report to work and perform work during periods of severe inclement weather

Ability to consistently meet attendance standards for regular, reliable, predictable, full-time attendance

Environment

Office environment - hybrid - 3 days in office

#hybrid

Compensation Range:

$89,175.00 - $148,625.00

Actual total compensation, including a performance based incentive bonus, is commensurate with experience, skills, qualifications, education, training, and internal equity. While we anticipate the selected candidate for this position will fall towards the middle or entry point of the compensation range, the decision will be made on a case-by-case basis.

PGE believes in rewarding dedicated performance. We provide a total rewards package that is designed to reward your contributions to the company, and, at the same time, support your well-being and professional development, both now and into the future. To find out more, click here.

Join us today and power your potential!

Assisting with storms or other Company emergencies is a part of all positions at Portland General Electric.

PGE is an equal opportunity employer and is committed to fostering a workplace where employees feel connected, valued, and empowered to thrive. PGE will not discriminate against any employee or applicant for employment based on race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, protected veteran status, or other characteristics protected by law.

PGE does not discriminate on the basis of disability. We recognize iniduals have a variety of abilities to offer and we believe there is much to value and celebrate by incorporating different abilities into the work we do. One very important way we live this out is in our application and interview process. We work hard to support iniduals who may need an accommodation to fully participate in these processes. If you feel you may need an accommodation, or would like to request one, please notify the Recruiter associated with the job posting. You may also make this request by contacting [email protected] or by calling 503-464-7250. The Recruiter will provide information and next steps for the accommodation process.

To be considered for this position, please complete the following employment application by the posting close date. Posting closes at midnight (Pacific Time) on the closing date below. If no date is listed, job is open until filled.

Enterprise Omnichannel Business Analyst

Location: Twinsburg United States

Brand Name

Great Day Improvements (Corp/MFG) 

Category

Information Technology

Job Description:

Overview

Great Day Improvements - Enterprise Omnichannel Business Analyst (Walton Hills, OH / Hybrid)

Since its founding 13 years ago, Great Day Improvements, LLC has grown rapidly toward its vision of becoming one of the largest home improvement companies in the U.S. Headquartered in Twinsburg, Ohio, Great Day Improvements is a $1.5 billion, vertically integrated, direct-to-consumer provider of premium home improvement products.

The company's family of brands includes Patio Enclosures, Champion Windows and Home Exteriors, Universal Windows Direct, Apex Energy Solutions, Stanek Windows, Hartshorn Custom Contracting, Your Home Improvement Company, K Designers, Leafguard, Englert, and The Bath Authority.

With an expanding workforce of over 4,800 employees across 130 metropolitan markets throughout the U.S. and Canada, Great Day Improvements continues to rank among the top home improvement companies nationwide and is one of the fastest growing private companies in America.

Job Summary

As the Enterprise Omnichannel Business Analyst, you will serve as the senior functional and technical lead for our enterprise contact center ecosystem built on RingCentral InContact, supporting 300+ agents across multiple brands.This role blends advanced business analysis with hands-on platform configuration and Tier 2/3 production support. The position is accountable for ensuring omnichannel operations, including voice, chat, SMS, and email, remain stable, optimized, and fully aligned with CRM, iPaaS, and back-office enterprise systems.

The Enterprise Omnichannel Business Analyst partners closely with Call Center Leadership, Integration Architects, Brand Leaders, and Enterprise Applications to ensure the platform performs reliably today while evolving strategically for tomorrow.

Location: Walton Hills, OH (Hybrid)

Responsibilities

Primary Accountabilities

• Own the operational stability and performance of the omnichannel contact center platform.
• Lead enterprise-level requirements, design, and solution alignment across brands.
• Serve as Tier 2/3 escalation for complex platform and integration issues.
• Ensure reliable integration between contact center, CRM, iPaaS, and downstream systems.
• Govern configuration standards and scalable routing architecture.
• Drive measurable improvements in service levels, efficiency, and customer experience.
• Act as the senior omnichannel advisor to business and IT leadership.

Omnichannel Platform Ownership

• Architect and govern routing strategies, IVRs, skills, queue hierarchies, prioritization logic, overflow models, and multi-brand segmentation.
• Design scalable structures that support centralized and decentralized agent models.
• Establish configuration governance standards, including naming conventions, skill taxonomy, routing frameworks, and documentation protocols.
• Lead change impact assessments before production updates.
• Eliminate configuration debt and legacy artifacts.
• Influence roadmap decisions, including AI routing, automation, and advanced workforce capabilities.

Business Analysis

• Serve as the business analysis lead for all omnichannel initiatives.
• Facilitate complex discovery sessions spanning call center operations, CRM, integration teams, and brand stakeholders.
• Translate strategic business objectives into detailed requirements, user stories, process maps, and functional specifications.
• Perform cross-system impact analysis across CCaaS, CRM, iPaaS, and downstream systems.
• Define measurable success criteria and operational KPIs for each initiative.
• Evaluate architectural tradeoffs and provide recommendation papers to leadership.
• Lead UAT strategy, validation frameworks, and post-production reviews.
• Mentor junior analysts and elevate documentation standards across the platform.
• Drive standardization across brands while balancing unique operational needs

Tier 2/3 Support & Operational Stability

• Serve as primary Tier 2/3 escalation point for agent-impacting issues.
• Troubleshoot complex routing failures, CRM mismatches, integration breakdowns, and performance degradation.
• Lead structured root-cause analysis and long-term corrective actions.
• Implement proactive monitoring strategies across queues, integrations, and performance indicators.
• Reduce recurring incidents through problem management discipline.
• Partner with vendor support while maintaining internal ownership.

Integration & Enterprise Alignment

• Ensure stable and scalable integration between RingCentral InContact and:
• CRM platforms
• iPaaS workflows
• Back-office systems
• Enterprise data platforms
• Validate data accuracy and flow integrity.
• Identify integration risks and recommend architectural improvements.
• Participate in enterprise architecture forums to align omnichannel capabilities with broader IT strategy.

Reporting, Analytics & Continuous Optimization

• Own the contact center reporting strategy across brands, ensuring metrics are consistent, trusted, and aligned to how leadership runs the business.
• Build and maintain dashboards for service levels, abandonment, ASA, AHT, agent productivity, queue health, and channel mix, with clear definitions and targets.
• Establish performance baselines, identify trends and root drivers, and turn insights into prioritized recommendations for routing, staffing rules, and workflow changes.
• Partner with Call Center Leadership to define KPI targets and drive a regular operating cadence (weekly performance review, monthly trend analysis).
• Validate data accuracy across CCaaS, CRM, and downstream systems, and work with Integration Architects to correct data issues that impact reporting credibility.
• Measure the impact of changes post-release and document results to ensure continuous improvement is repeatable, not one-off.

Governance, Security & Documentation

• Own configuration governance for omnichannel routing and platform standards, including naming conventions, queue/skill taxonomy, and multi-brand design patterns.
• Maintain current documentation and runbooks, including architecture diagrams, routing maps, integration dependencies, escalation paths, and recovery procedures.
• Enforce access governance through role-based controls, periodic access reviews, and audit-ready evidence for compliance requirements.
• Lead change management discipline: impact analysis, stakeholder communication, test validation, deployment planning, and post-implementation review for all production changes.
• Establish operational controls to reduce risk, including rollback plans, monitoring thresholds, and standard incident/problem management practices.
• Reduce vendor dependency by building internal knowledge, documenting repeatable procedures, and ensuring the team can troubleshoot and resolve issues without external escalation.

Qualifications

• Bachelor's degree in Information Technology, Business, or related field, or equivalent professional experience.
• 6-10+ years of experience supporting enterprise contact center platforms, CRM systems, or enterprise business analysis roles.
• Hands-on experience configuring and supporting RingCentral InContact or comparable enterprise CCaaS platforms.
• Demonstrated Tier 2/3 production support experience in a high-availability environment.
• Experience supporting large-scale agent populations (300+ agents).
• Strong understanding of omnichannel routing strategies, IVR configuration, and contact center performance metrics.
• Experience gathering and documenting complex business and functional requirements.
• Experience supporting integrations between CCaaS and CRM systems.
• Strong stakeholder communication and facilitation skills across business and IT teams.
• Proven ability to perform cross-system impact analysis and structured root-cause analysis.

Preferred Qualifications

• RingCentral InContact or enterprise CCaaS certification.
• Experience supporting large-scale Salesforce environments.
• Experience supporting multi-brand or multi-entity contact center environments.
• Hands-on experience working with integration platforms and integration monitoring.
• Experience defining or governing routing standards and configuration frameworks.
• Exposure to AI-based routing, automation tools, or workforce optimization platforms.
• Experience participating in enterprise architecture or platform roadmap planning.
• Familiarity with change management frameworks and structured release governance.
• Experience building executive-level dashboards or operational performance reporting models.
• Prior involvement in contact center platform migrations or large-scale transformations.

Competencies

• Understands and manages dependencies across CCaaS, CRM, iPaaS, and back-office systems, ensuring scalable and stable solutions.
• Deep understanding of routing logic, IVR design, skill management, and queue optimization in enterprise contact center environments.
• Diagnoses and resolves complex, multi-system production issues with structured root-cause discipline.
• Leads enterprise discovery, impact analysis, and solution design across cross-functional stakeholders.
• Understands real-time and batch integration flows and can troubleshoot failures between systems.
• Takes ownership of uptime, reliability, and agent-impacting performance metrics.
• Ensures structured documentation, impact analysis, and controlled production releases.
• Communicates clearly with Call Center Leadership, Brand Leaders, and ETI, driving alignment and informed decision-making.

Success Measures

• Sustained uptime and measurable reduction in repeat Tier 2/3 incidents.
• Improved mean time to resolution for production issues.
• Reduced integration error rates between CCaaS, CRM, and enterprise systems.
• Measurable improvement in service level attainment and routing efficiency.
• Demonstrated improvements tied to routing or workflow optimization.
• 100% documented routing logic and controlled production change compliance.
• Reduced manual corrections caused by integration mismatches.
• Positive feedback and increased trust from Call Center Leadership and Brand Leaders.

GDI is an Equal Employment Opportunity Employer

#INDGDI

Title: Senior Channel Manager - Strategic Provider East

Job Description:

Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.

Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!

About the Role:

Are you looking for a place where you can utilize your superior B2B sales savvy and skills? And a place where you can allow your experience to shine? If so, our sales team works with Intermedia Channel Partners to resell Intermedia’s entire suite of cloud services through our full-service partner programs, leveraging the Intermedia brand, or their own brand! We are looking for top sales producers, who are ready to work for the best in the business.

As a Service Provider Channel Manager, you will resell Intermedia’s entire suite of cloud services through our full-service partner programs, leveraging the Intermedia brand, or their own brand. You will pro-actively pursue revenue objectives generated from selling services through channel partners to their user base of small/medium size businesses. Responsible for building out a territory plan as well as working with specific partners in the areas of business development, business planning, marketing execution, and overall sales enablement activities. You are expected to drive and represent Intermedia during all phases from pre-sales activity to post-sales account management.

What you will be doing:

• Prospect for new business and sales opportunities through the Partner Channel.
• Service Provider Channel Manager will conduct sales presentations demonstrating Intermedia’s voice and data solutions.
• Service Provider Channel Manager will participate in sales and technology training.
• Provide partners and customers with the highest standard of customer service through the sales cycle.
• Partner with internal departments within Intermedia to ensure successful pre and post-sale experience for both the Partner and the customer, including, but not limited to Partner Concierge Desk, Carrier Relations, Tech Support, Customer Service and Onboarding.
• Navigate a carrier’s marketing, sales, support, engineering, and product leadership to achieve sales targets
• Working and supporting with members of the Carrier Channel Management team to advance sales objectives

What you will bring to the role:

• 8+ plus years of experience in Telco/Carrier Channel Sales, outside sales and/or account management
• You will have a demonstrated track record of success in one or more of the following areas: sales, partner-led sales and executive relationship building.
• Have a strong grasp of solution and value-based selling, preferably from experience they garnered working in the enterprise business applications space.
• Superior oral/written communication and listening skills are also a must, given the erse role types this inidual must engage with on a daily basis.
• Strong teamwork skills are also required to successfully work in what is a highly matrixed environment.
• Previous experience selling carrier products a bonus (UCaaS, SIP, MPLS, SD-WAN, Contact Center) a bonus
• A solid understanding of a carrier’s departmental structure for new product onboarding (pricing, support, operations, sales, engineering, marketing, etc…)
• A solid understand of a carrier’s network operations structures and industry vendors for service provider platforms
• Able to understand a carrier’s go-to-market strategy and apply Intermedia products appropriately to maximum results

Bonus Skills:

• Willing to travel <50% of job

Diversity, Inclusion, and Equal Opportunity

We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value ersity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Title: Application Product Sales Specialist

Location: Duluth, GA, US

Req ID:  103331

Workplace Type:  Hybrid/Remote

Job Description:

Not everyone can claim to feed the world, but it is part of our every day. Behind everything we do for our farmers, there is one AGCO team making it happen. We are proud to put our curiosity to work, building a better and more sustainable world. Join our extraordinary team today!

The Application Product Sales Specialist plays a critical role in ensuring our customers can maximize their experience with our products and services. This role adds value to our customers and our dealer network by providing exceptional customer service; educating both customers and dealers on our products, technology offerings, and services.

Your Impact

• Support customers and dealers to ensure they can optimize the performance and efficiency of our products and technology offerings while providing an exceptional customer experience.

• Execution of education and training of our products and technology suite of offerings. Act as a team player working together with your peers and our dealer network to improve customer satisfaction.

• Assist with and execute product demonstrations with a focus on ensuring our customers have exceptional experience and get the most of our products and services.

• Support dealers with customer visits with the intent to build relationships, collect VOC information, prospect, or qualify leads.

• Must be disciplined in completing internal administrative tasks relating to position to ensure robust metrics and reporting (i.e., Lead Gen., Training, Demonstrations). Coordinate, assist, and help execute other customer-oriented events - clinics, training, farm shows, dealer events, etc.

Your Experience and Qualifications

• High school diploma with 5+ years of experience working in a sale, marketing, customer service, and/or a technical support role working in the agricultural industry - equipment, technology, inputs, retail, etc.

• Experience operating agricultural equipment and robust knowledge of technology products in the agricultural industry.

• Nice to have: Bachelor's degree in marketing, Engineering, Finance, Business Administration, or equivalent experience in agriculture-oriented fields

• Proficiency in Microsoft Office, specifically using Excel, PowerPoint, Word, and Outlook, Salesforce CRM experience

• 2+ years of sales experience in a dealer-based distribution channel ,1+ years' experience working with ag or industrial equipment or associated technology products. Strong agronomy knowledge & Strong communication skills.

Your Benefits

• Health care and wellness plans

• Dental and vision plans

• Flexible and virtual work options (where available)

• 401(k) Savings Plan with company match

• Employee Stock Purchase Plan offering eligible employees the ability to purchase AGCO stock at a discounted price

• Paid holidays and paid time off

• Health savings and flexible spending accounts

• Reimbursement for continuing education

• Life insurance and other supplemental insurance plans

Your Workplace

You will work with your wonderful AGCO colleagues in Remote model from Duluth, GA.

We value inclusion and recognize the innovation a erse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures, and perspectives.

Join us as we bring agriculture into the future and apply now!

Nearest Major Market: Atlanta

Job Segment: Sustainable Agriculture, Agricultural, CRM, Scientific, Developer, Agriculture, Engineering, Technology

Information Technology Support Center Specialist

Location: United States

Job Description:

Posting Numberreq25280

DepartmentSupport Services

Department Website Link

LocationTo Be Determined

AddressAZ USA

Position HighlightsThe University of Arizona's Information Technology Services (UITS) invites you to apply for the role of Information Technology Support Center Specialist (IT Support Helpdesk Analyst I). The Support Center operates twenty-four hours a day, seven days a week and provides technical support, training, and guidance to the campus community regarding the use, maintenance, and repair of computer technology. Support is delivered by answering inbound phone calls, responding to online chats, and resolving customer portal tickets.

Remote work available only from within the state of Arizona. Applicants residing outside of Arizona will not be considered.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to UA recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs.

Duties & Responsibilities

• Answer inbound phone calls and take great care of our customers by identifying and providing solutions to their technical challenges.
• Answer inbound online chats and take great care of our customers by identifying and providing solutions to their technical challenges.
• Monitor and respond to support requests submitted through the customer portal ticketing system and follow-up on any personal tickets that could not be solved on the day they came in.
• Participate in required training sessions, weekly meetings, one-on-one meetings, and professional development activities as directed by supervisor.

Knowledge, Skills, & Abilities

• Ability to provide excellent customer service.
• Knowledge of computers, networks, and remote troubleshooting techniques.
• Skill in providing information technology related customer service and training to users with varying levels of technical expertise.
• Skill in analyzing computer hardware and software problems.
• Ability to work effectively as part of a team. 
• Skill in time management and in dealing with multiple priorities.
• Ability to communicate effectively verbally and in writing.

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

Minimum Qualifications

• Bachelor's degree or equivalent advanced learning attained through experience required.
• One (1) year of relevant work experience required.

Preferred Qualifications

FLSANon-Exempt

Full Time/Part TimeFull Time

Number of Hours Worked per Week40

Job FTE1.0

Work CalendarFiscal

Job CategoryInformation Technology

Benefits EligibleYes - Full Benefits

Rate of Pay$22.77 - $28.46

Compensation Typehourly rate

Grade6

Compensation GuidanceThe Rate of Pay Field represents the University of Arizona’s good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, key skills, and internal equity.

The Grade Range represent a full range of career compensation growth over time. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.

Career Stream and LevelPC1

Job FamilyIT Support

Job FunctionInformation Technology

**Type of criminal background check required:**Fingerprint criminal background check (security sensitive due to title or department)

Number of Vacancies1

Title: Clinical Specialist, CRM - Buffalo/Rochester, NY

Location: Buffalo, New York, United States of America

Rochester, New York, United States of America

Job Description:

We anticipate the application window for this opening will close on - 6 Mar 2026

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.

Bring your talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career that changes lives.

CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION:

Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management (CRM) sales and customer service objectives. CRM seeks collaborative candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes, and systems by being accountable, having a voice and taking action.

Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS's are required to work a number of weekends and holidays during the quarter, as determined by local management. Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.

To find all Cardiac Rhythm Management Clinical Specialist roles available please use #crmcs in the key word search at jobs.medtronic.com

A DAY IN THE LIFE: POSITION RESPONSIBILITIES:

Technical Support

• Successfully completes CRM Field Technical Training - including online and field-based training

• Performs checks/interrogations of all CRM medical device systems post sign-off

• Supports implants of all CRM products post sign-off

• Provides on-call support as needed on evenings and weekends post sign-off

• Provide troubleshooting support as requested

Operational Support

• Assures completion of patient registration and any other required hospital documentation

• Helps manage consignment inventory and trunk inventory once obtained

• Provides additional inventory support to meet customer needs

• Maintains software on programmers throughout the district as directed

• Assists with managing daily coverage logistics as needed

Educational Support

• Educates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completed

• Assists with educating and training new Clinical Specialists and Sales Representatives post sign-off

Sales Support

• Partners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRM products and solutions offer value to the customer

• Assists with obtaining customer POs throughout the quarter

• Has a basic understanding of the competitive landscape

• Independently identifies customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectives

Ongoing Technical Development

• Stays up to date on new products, solutions and patient management offerings

• Completes all assigned training in a timely manner

• Performs other related duties as assigned

MUST HAVE - BASIC QUALIFICATIONS:

IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME

• High School Diploma PLUS a minimum 6 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR-

• Associate's Degree PLUS a minimum 4 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR-

• Bachelor's Degree PLUS a minimum 2 years of work experience in healthcare, field sales, or work experience utilizing complex mathematics, mechanical concepts, science or computing

NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:

• Thorough working knowledge of medical terminology and the medical device industry

• Proven ability to build/maintain positive relationships with peers and colleagues across organization levels

• Strong work ethic in accomplishing objectives of the position

• Expertise with Microsoft tools & other applications (i.e., SalesForce.com)

• Ability to meet vendor credentialing requirements

• Excellent customer service skills

• Excellent interpersonal, written/verbal communication skills

• Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines

PHYSICAL JOB REQUIREMENTS:

• The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions

• Frequent required travel to customer clinics, hospitals, and offsite meetings. While performing the duties of this job, the employee is regularly required to be independently mobile

• Continuous verbal and written communication

• Frequent 2- handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level

• Sitting, standing and/or walking for up to eight plus hours per day

• Environmental exposures include eye protection, infectious disease and radiation

• Ability to wear 7-9 lbs of lead for extended periods of time while in the O.R.

• Frequently required to use hands to finger, handle or feel objects, tools or controls

• Ability to effectively use a mobile phone, PC, keyboard and mouse

• Frequent bending/stooping, squatting and balance

• Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer

• Must be able to drive approximately 80% of the time within assigned territory.

• Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS's are required to work a number of weekends and holidays during the quarter, as determined by local management. Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.

• Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application.

Travel Requirements:

• Minimum travel of 10%

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here.

In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6 here.

The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.

ABOUT MEDTRONIC

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We can accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status about public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Medtronic will provide reasonable accommodation for qualified iniduals with disabilities.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):$72,000 - $90,000

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here.

https://www3.benefitsolver.com/benefits/BenefitSolverView?DO\_NUM=182665432&error\_page=errorpage&page\_name=public/download\_document¤t\_page=admin/refcenter/index&session\_co\_num=30601&CSRF=aa8b608e81c0aa2acc1346278c504be7963ad2607c15b238282af8d3b5ef0007.

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.

We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, erse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to ersity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified iniduals with disabilities.

If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Title: Client Support Representative - Contract (Remote)

Location:

Minnesota-Home Office

Kentucky-Home Office

Ohio-Home Office

Nevada-Home Office

Full time

Job Description:

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is growing! We are actively seeking a remote, contract Client Services Representative to join our dynamic team. In this role, you will be responsible for maintaining efficient and effective communication with our subscribers, by conducting training calls on the digital tools we provide. In addition to customer education, the Client Support team members are responsible for the promotion of Broadridge services and products, such as: websites, domain names, sponsored ads, digital advertising, and social media support.

Are you looking to join a dynamic and growing team with one of the leaders in the financial technology industry? Do you understand the value of providing stellar customer service? If so, and you thrive in a fast-paced work environment, we'd love to hear from you!

This position is a temporary, contract role expected to go permanent. The work hours will be 10 AM - 7 PM (CT). This is a remote role where you will work off-site. Office visits or travel is limited and generally used for team learning and collaboration meetings.

Responsibilities:

Call Handling

• Inbound calls - High call volume (50-100 calls per day)

• Outbound calls - Product support and customer education

• Log call notes in Salesforce

• Create JIRA tickets

Customer Relationship Management

• Maintain client relationships focused on customer satisfaction and retention

• Educate clients on product and program enhancements

• Maintain and track communication with clients

• Facilitate information flow to all relevant parties

• Flexibility in work schedule is a necessity

• Complete additional projects as assigned

Customer Education

• Ongoing product support

• Editor/tool knowledge base and support

• Guide customers through Corporate Client Intranets, policies and procedures

Troubleshooting/Case Management

• Researching previous and current account activity to resolve issues or answer questions

• Entering issues for Development to further investigate

• Close case and follow up with customer on resolution

Qualifications:

• Strong customer service experience

• Bachelor's Degree or equivalent education is preferred

• Literacy in using application software such as Microsoft Office, including Outlook, Excel, and Word

• Strong communication, analytical, and organizational skills; thorough and attentive to details; able to prioritize and multitask, and recognize the importance of deadlines

• Adept at working in a team environment with various personality types to get the work done; ability to relate well, build consensus and show respect and consideration for others

• Digital Marketing experience is a plus

Salary range $19.00 - $20.00 per hour.

Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.

#LI-KS1

#LI-Remote

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates everyone's unique perspective.

Use of AI in Hiring

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

Title: Customer Account Specialist - Full-Time Role Starting in July 2026

Location: Memphis United States

Job Description:

This full-time role starts in the Late Spring/Summer of 2026. Other roles with an immediate start can be found on our Careers site.

Do your friends describe you as a "people person?" Do you have customer relations experience? Are you looking for a role that will give you an opportunity to learn account management, sales, and operations, and jump start your career with an eye to the next opportunity? Then you are ready to grow your best self here as a Customer Account Specialist.

Here's what your day-to-day will look like. You'll build relationships with customers and collaborate with internal teams to solve challenging customer problems. You'll lean into our proven processes and innovative technology platform to manage shipments while growing your skills in operations, sales, and account management. As for the future, this role has multiple career paths, and we love to promote from within.

So what can we do for you?

Our commitment to you begins on day one with our dynamic and comprehensive onboarding program. This interactive training jumpstarts your knowledge of our company and industry, helps you excel here and ensures your proficiency in our systems and processes. The training is a mix of activities, self-guided learning, as well as in-office coaching and mentoring. You will come out of this experience ready to be a part of our success and a high performing member of the team.

Here, you have the flexibility to create a career that works with your life. Not to mention a collaborative, welcoming culture, inclusive employee resource groups, virtual happy hours, networking events... We could go on and on!

Flexibility for your wellbeing

At C.H. Robinson we're firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role you will engage with peers in-office four days a week, igniting creativity and driving impactful results. With the flexibility for remote work one day a week, this role strikes the perfect balance between teamwork and autonomy.

On your next adventure, you'll:

• Build and develop relationships with customers to ensure continued partnership

• Communicate shipment updates proactively and accurately ensuring a customer centric approach

• Analyze customer inquiries and provide quality and timely insights and updates to your customers

• Proactively identify opportunities to improve operational efficiency

• Respond to customers with a sense of urgency to provide an excellent customer experience

• Leverage C.H. Robinson's global technology platform, Navisphere, to generate reports, analyze load data and exceed customer expectations

• Network internally with Account Management, Operations, and Capacity teams

You're a great fit if you have:

• High School Diploma or GED equivalent

• Previous Customer Engagement Experience

• Ability to travel up to 5% (domestically)

Even better if you:

• Value a erse and inclusive work environment

• Have basic proficiency in Microsoft Office Suite of Programs

• Display attention to detail, accuracy, and problem solving

• Exhibit demonstrated negotiation, collaboration, and influencing skills

• Hold a Bachelor's Degree from an accredited college or university

(business, sales, marketing, supply chain, communications, or related major is a plus)

We value an environment where you can grow by challenging yourself, and are supported with the potential for internal promotion - within Sales, Global Forwarding, Operations, Account Management or other areas - so you can discover new interests, develop your strengths, and reach your life goals. So what are you waiting for? Click that apply button.

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

$19.95 - $31.55

The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your inidual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that some iniduals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and erse backgrounds of our people within our company, our business relationships, and our communities. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

EOE\Disabled\Veteran

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Three medical plans which include

Prescription drug coverage

• Enhanced Fertility benefits

• Flexible Spending Accounts

• Health Savings Account (including employer contribution)

• Dental and Vision

• Basic and Supplemental Life Insurance

• Short-Term and Long-Term Disability

• Paid observed holidays

• 2 paid floating holidays for U.S. hourly employees

• Flexible Time Off (FTO) offered to U.S. salaried employees - no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada

• Paid parental leave

• Paid time off to volunteer in your community

• Charitable Giving Match Program

• 401(k) with 6% company matching

• Employee Stock Purchase Plan

• Plus a broad range of career development, networking, and team-building opportunities

Learn more about our benefit offerings on our BENEFITS & WELLBEING page

Title: SMG Pharmacy Navigator

Location: Chesapeake United States

Job Description:

City/State

Chesapeake, VA

Work Shift

Multiple shifts available

Overview:

Sentara is hiring a Pharmacy Navigator to support our Medical Groups and Specialty Pharmacy

Location: Hybrid*

Status: Full Time (40 hrs/wk)

Hours: 7:30am-4pm / 8am-4:30pm

• Training will be on site in Chesapeake, VA. Position will require regular travel to Local Sentara Medical Groups in Hampton Roads, VA.

The Pharmacy Navigator guides specialty pharmacy patients through every step of their medication journey. They coordinate refills and deliveries, monitor adherence, and help resolve insurance or financial challenges. Working closely with pharmacists, prescribers, and clinic staff, they address patient concerns quickly and efficiently. By coordinating across the care team, they ensure patients receive seamless, personalized support throughout their treatment.

• Deliver exceptional, personalized care to specialty pharmacy patients, providing a full suite of medication management services.

• Collaborate seamlessly with clinic and ambulatory care teams, supporting patients both in-person and over the phone.

• Educate prospective and current patients on the benefits of the preferred specialty pharmacy and its impact on care outcomes.

• Support outpatient retail and specialty prescription needs, including managing refills and ensuring medication adherence.

• Monitor patients' medication regimens through outbound check-ins and coordinate timely refills.

• Identify medications requiring special handling or storage, such as hazardous or refrigerated drugs.

• Respond to, resolve, and triage inbound patient and provider inquiries.

• Address insurance-related issues, including prior authorizations (PAs), and assist patients with financial assistance programs.

• Maintain accurate and up-to-date documentation in all required systems and tracking mechanisms.

• Manage and organize patient and operational data using relevant database applications.

• Apply insights from patient interactions and operational observations to improve workflow, productivity, and quality of service.

Education

• High School Diploma or Equivalent (Required)

Certification/Licensure

• Virginia Pharmacy Tech License (Required)

• CPhT License (Received through the NHA or PTCB) (Required)

Experience

• 2 Years of Pharmacy Experience (Required)

Keywords: Pharmacy Tech, PTCB, NHA, Medication, Pharmacy, Specialty, Pharmacy, Pharmacy Technician

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the ersity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Title: Electric Distribution Design Associate 

Location: SUFFOLK, VA, US, 

Work Type: Hybrid

Job Description:

Dominion Energy is committed to providing reliable, affordable, and increasingly clean energy that powers our customers every day. If you want to work for a purpose-driven company that values safety and collaboration, we're looking for you. You won't just find a job here; you'll find your career. Review the position below and apply today.

We offer a hybrid 3-2 work schedule (three days in the office, two days of teleworking) to accommodate the need for flexibility.

Military service members and veterans with ranks from E3-E5, W1-W2, or O1-O3, plus appropriate equivalent combination of education and years of experience as outlined below will be considered for this opportunity.

At this time, Dominion Energy cannot transfer or sponsor a work visa or employment authorization for this position.

This position does not offer relocation assistance.

Job Summary

This role reviews incoming work and assigns according to provided guidelines. Handles large volume of accelerated projects and associated customer interactions. Coordinates the installation of new underground service and service upgrades. May utilize CAD software to retrieve information from files and create desired displays and prepare layouts, and drawings according to engineering specifications. Utilize Microsoft Windows products to prepare right-of-way permits and easement agreements. May prepare joint use notification, (CATV permits), underground agreements, billing authorities, etc . Communicate electric service requirements to builders, developers and electrical contractors. Communicate schedule to ensure timely electric service installation. May assist with field inspections and staking as needed. Assists in service restoration during outages.

Required Knowledge, Skills, Abilities & Experience

0-2 years of experience Knowledge: Basic computer skills including MicroSoft Office. Working knowledge of Auto CAD Skills: Good written, verbal and interpersonal communication, time management and organization Abilities: Effectively interact with customers, teaming, detail oriented, physical attributes required to perform essential functions of the job - walking, climbing, stooping, bending and prolonged standing

Education Requirements

Education Level: Degree or an equivalent combination of education and demonstrated related experience may be accepted in lieu of preferred level of education: Associate , Disciplines: Preferred: Business,Drafting and Design Technol,Engineering Technology

Licenses, Certifications, or Quals Description

Working Conditions

Cold Up to 25%

Office Work Environment 76 -100%

Outdoors Up to 25%

Travel Up to 25%

Other Working Conditions

Test Description

No Testing Required

Export Control

Certain positions at Dominion Energy may involve access to information and technology subject to export controls under U.S. law. Compliance with these export controls may result in Dominion Energy limiting its consideration of certain applicants.

Other Information

We offer excellent plans and programs for employees. Employees are rewarded with a competitive salary and comprehensive benefits package which may include: health benefits with coverage for families and domestic partners, vacation, retirement plans, paid holidays, tuition reimbursement, and much more.

Dominion Energy is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin and/or status as a protected veteran or inidual with a disability.

You can experience the excitement of our company - it's the difference between taking a job and starting a career.

Title: Project Manager: Worldwide Support

Location: Durham United States

Job Description:

Hungry, Humble, Honest, with Heart.

The Opportunity

Are you an experienced and detail-oriented project manager with a passion for driving operational efficiency and enhancing customer satisfaction? If so, you'll find a rewarding opportunity on our Worldwide Support team, where you can utilize your strong problem-solving skills and collaborative mindset to lead cross-functional initiatives that make a meaningful impact on our global support organization.

About the Team

The Project Manager: Worldwide Support role is part of a dynamic and dedicated Global Support Organization at Nutanix. The team is characterized by its collaborative culture that emphasizes operational excellence and innovative problem-solving. Committed to enhancing the customer support experience, the team strives to optimize processes, tools, and metrics to ensure a seamless service delivery. The mission of this team is to drive efficiency and elevate customer satisfaction in every interaction, reflecting Nutanix's dedication to delivering exceptional support for its enterprise software products.

You will report to the leader of the PMO Organization in Worldwide Support which fosters collaboration and empowers team members to take initiative, ensuring that all team efforts are aligned and effectively contribute to overarching goals. The work setup for this role is hybrid, requiring team members to be in the Durham, NC office for a few days of each week, balancing in-person collaboration with the flexibility of remote work.

Your Role

• Oversee and optimize projects and operational aspects of the Global Support Organization to enhance service delivery and efficiency.
• Design, implement, and manage programs aligned with strategic organizational goals, focusing on new product introductions and operational improvements.
• Lead cross-functional initiatives to improve processes and define key performance indicators (KPIs) for success measurement.
• Act as the primary liaison between support operations and other departments, ensuring seamless execution of programs and collaboration.
• Monitor progress of key projects, addressing bottlenecks, and ensuring milestones are met on time and within budget.
• Collaborate to identify training needs and delivery plans for support teams on new products and operational tools.
• Establish regular reporting and communication with stakeholders, providing insights on operational trends and areas for improvement.
• Achieve a full knowledge transfer of responsibilities from the outgoing team member within the first quarter and continued transition of new responsibilities and needed.

What You Will Bring

• 5+ years of experience in project or operations management in a support or enterprise software organization.
• Strong problem-solving, critical-thinking, and organizational skills.
• Proficiency in project management methodologies and tools (e.g., MS Office, Google Workspace, Salesforce, Jira, ServiceNow, Slack, Confluence).
• Knowledge of enterprise support processes and best practices, including ITIL principles.
• Experience in process improvement methodologies (e.g., Lean, Six Sigma).
• PMP, PRINCE2, or similar project management certifications preferred.
• Excellent communication, collaboration, and stakeholder management skills.
• Detail-oriented with a proactive and results-driven mindset.

Work Arrangement

Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. In locations where our workplace policy applies (i.e. San Jose, Durham, Mexico City, Bangalore, Pune, Hoofddorp, Belgrade, Barcelona, Singapore, Sydney and Tokyo), employees are expected to work onsite a minimum of 3 days per week to foster collaboration, team alignment, and access to in-office resources. Workplace type may vary based on location and team requirements. Please speak with your recruiter for details. Additional team-specific guidance and norms will be provided by your manager.

The pay range for this position at commencement of employment is expected to be between USD $ 106,400 and USD $ 212,400 per year.

However, base pay offered may vary depending on multiple inidualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to inidual performance, Company or inidual department/team performance, and market factors. Our application deadline is 40 days from the date of posting. In good faith, the posting may be removed prior to this date if the position is filled or extended in good faith.

• -

Nutanix is an equal opportunity employer.

Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote iniduals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting [email protected].

Title: Senior Account Executive, Enterprise

Location: Georgia United States

Full time

Job Description:

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Sr. Account Executive, Enterprise

The Senior Account Executive is the catalyst behind Genesys' success as an organization. As a consultative sales professional, the Account Executive is responsible for driving revenue growth and bringing in net new business from prospects and current customers. Account Executives help solve the business needs of prospects and customers by aligning those needs and objectives with Genesys solution(s). Account Executives own all opportunities and customers and are responsible for coordinating resources and managing the sales campaign across the entire opportunity pipeline.

What experience do you need to have?

• 8+ years' experience of direct, outside sales, quota-carrying role selling enterprise software solutions (multi-million dollar transactions, 6-24 month sales cycles) within the enterprise space (F500)

• Experience selling Cloud, SaaS and AI-based solutions in the following areas: Customer Experience (CX), Cloud Contact Center (CCaaS), Workforce Engagement Management (WEM), Customer Journey Analytics, Conversational AI (Bots and Virtual Agents) and AI Copilots, Customer Relationship Management (CRM), etc.

• Proven track record developing strategic relationships within the enterprise account space, building executive relationships (C-level), driving innovation, growing new pipeline (organic and through the channel), and developing strategic long-term account plans.

• Ability to effectively communicate our company's strategic vision and unique capabilities to customers, connecting them to the customers' business, and sharing a compelling plan on how we can help solve the customer's business challenges.

• Experience developing marketing and prospecting plans for territory growth, with a track record of new logo account development. Ability to be an advocate for existing customers while driving upsell and cross sell opportunities.

• Be a "High Energy", results-oriented achiever and a team player willing to work in a demanding and dynamic environment. Experience with team selling and leading a erse set of talented iniduals towards a common goal within an account.

• Proven experience understanding customer needs and being able to articulate complex technology solutions

• Confirmed ability to lead complex sales cycle, with a track record of successful revenue attainment.

• Familiarity with the MEDDPIC selling methodology.

• BS or BA degree or equivalent work-related work experience

• Ability to travel up to 50%

Key Responsibilities:

• Deep Understanding of the customer business environment.

• Presents product information to prospects, customers, and partners.

• Pipeline development through a combination of phone calls, email campaigns, and market sector knowledge/intelligence.

• Generates short-term results independently.

• Collaboratively strategizes for solving deal-level challenges.

• Creates and maintains a sales pipeline to hit and surpass goals within designated market sectors

• Accurately forecasts quarterly revenue and delivers on that revenue

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$111,700.00 - $196,300.00

Benefits:

• Medical, Dental, and Vision Insurance.

• Telehealth coverage

• Flexible work schedules and work from home opportunities

• Development and career growth opportunities

• Open Time Off in addition to 10 paid holidays

• 401(k) matching program

• Adoption Assistance

• Fertility treatments

About Genesys:

Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Title: Business Coordinator II

Job No: 500232

Job Description:

LCRA is looking for a business coordinator to support Transmission Learning and Development's daily operations. In this role, you will own the department’s training calendar and inbox, serve as the team’s main point of contact for general inquiries and meeting coordination, and support classroom setup and teardown. You will coordinate office operations for the group, which include records, supplies, travel, document preparation, and ad hoc projects, including group activities and events. If you are an organized, problem-solver who enjoys taking initiative and coordinating operations for a dynamic department, apply today!

You will be trusted to:

- Serves as a resource to department and other internal staff on various aspects of department operations.

You qualify with:

- Four or more years of administrative, business, operations, or other relevant experience.

You are a great fit with:

- Skill in verbal and written communication

You gain:

- Competitive salary & medical, dental, vision and legal insurance

- Paid time off, including time for vacation, sick and family care leave

- 401(k) match up to 8% that includes a student loan 401(k) contribution program option

- Life and disability insurance

- Wellness program including wellness incentive

- Extensive learning & development programs

And more - all to create a compelling and rewarding work environment.

Equal Opportunity Employer

LCRA provides equal employment opportunities and a work environment free of discrimination and harassment.  All employment decisions at LCRA are based on business need, job requirement and inidual qualifications, without regard to race, color, religion, gender identity, national origin, age, disability, sexual orientation, genetic information, or veteran status in accordance with applicable federal and state legal requirements governing nondiscrimination in employment.

Title: Work Order and Accounting Specialist

Location: Redwood City, California, United States

ScheduleFull-time

Job Code4442

Employee StatusRegular

GradeH

Requisition ID108309

Work ArrangementHybrid Eligible

Job Description:

Stanford University, Department of Land, Buildings & Real Estate (LBRE) is committed to the preservation and enhancement of Stanford’s campus and adjoining lands and constructs and maintains the facilities in which advancements across the academic spectrum are made possible.  LBRE takes pride in the care and stewardship of the 8,100+ acres that make Stanford the special place that it is.

Job Overview:

The Finance department within LBRE seeks a detail-oriented accountant to ensure accurate work order billing, and consistent clearing account reconciliation. 

The ideal candidate will have education and experience in billing, accounting, purchasing, and business administration, in a facilities maintenance organization, including proven experience in project and program management.  The candidate must be a highly self-motivated and effective inidual, with the ability to manage multiple programs in a complex and dynamic work environment.  Finance team encourages and supports collaborative teamwork, as well as inidual initiative and leadership, in order to fulfill its mission to support LBRE departments with creative, innovative processes, reporting tools, and exceptional customer service.

Core Job Duties:

• Subject matter expert for work order billing and reconciliation.
   
• Interpret, implement, and ensure compliance with policies and regulations. Resolve complex issues that often span organizational boundaries.
   
• Run, maintain, reconcile, review, combine, analyze and validate financial data sets, utilizing financial reports, financial databases, and key financial information often from multiple systems. 
   
• Assist in the development and management of outreach strategies that include relationship development, communications, and compliance.
   
• Collaborate with the Financial Planning & Analysis (FP&A) team to ensure the accuracy and timeliness of the billing process.
   
• Systematically document and update business processes to ensure operational consistency and support audit requirements.

Specific Job Duties and Responsibilities:

• Work Order Billing
   
  • Reconcile and bill back work orders following established procedures, using Oracle eAM WebADI.
     
  • Ensure timely, accurate monthly and year-end reconciliation of the following clearing accounts for Work Order resource transactions
     
    • Fleet Garage Service
       
    • Architectural Trades, Mechanical, Electrical, Plumbing, Grounds, and Machine Service
       
    • DMV Registration
       
    • Specialty Services
       
    • Custodial
       
      • Monitor the building tracker for price adjustments
         
      • Calculate quarterly performance fee
         
      • Support Adhoc billing questions
    • Garbage
       
    • Roofing
       
    • Pest Control
       
    • Elevator
  • Address process gaps that affect the work order billing process.
     
  • Serve as the Work Order Subject Matter Expert for Facilities Operations maintenance activity.
     
  • Collaborate with departments and suppliers as needed to resolve open issues related to billing, payment or purchasing for work order related requisitions.
• Manage work order related PCARD transactions
   
• Enhance and improve the current work order billing process.  Identify opportunities, develop plans, and lead change management efforts for process improvement.
   
• Develop and sustain a knowledge base of process documentation to support training and continuous improvement initiatives.

Education and Experience:

• Bachelor’s degree and 4 years of relevant experience, or combination of education and relevant experience.

Preferred Requirements:

• Demonstrated success in implementing programs and projects to improve business process at a large commercial, industrial, or educational facility.
   
• Demonstrated problem solving and decision-making skills to effectively solve and respond to complicated requests.
   
• Knowledge of project management principles and practices, especially as related to development of computerized business processes.
   
• Demonstrated skill in the use of the Microsoft Office suite, particularly Excel, along with database, project management and process flow programs.
   
• Strong organizational, time management and project management skills, with the ability to support multiple projects of various types at different stages with an emphasis on accuracy and meeting milestones and deadlines.
   
• Excellent customer service skills.

Knowledge, skills, and abilities:

• Demonstrated planning, organizational and analytical skills.
   
• Demonstrated ability to make sound business decisions using good judgement and innovative and creative problem solving.
   
• Excellent interpersonal and communication skills, with the ability to cultivate professional and business partnerships.

Certifications and Licenses:

Physical Requirements:

• Constantly perform desk-based computer tasks.
   
• Frequently stand/walk, sitting, grasp lightly/fine manipulation.
   
• Use of telephone, computer, and other office related equipment.
   
• Rarely lift/carry/push/pull objects that weigh 11-20 pounds.

*Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

Work Standards:

• Interpersonal Skills:  Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
   
• Promote Culture of Safety:  Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.

The expected pay range for this position is $110,307–$117,000 per annum.

Stanford University provides pay ranges representing its good faith estimate of the salary or hourly wage the university reasonably expects to pay for a position upon hire. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs. At Stanford University, base pay represents only one aspect of the comprehensive rewards package. 

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Title: Administrative Associate 3 - Regional Division

Location: Stanford United States

Job Description:

The Department of Anesthesiology, Perioperative, and Pain Medicine, at Stanford University's School of Medicine, is a world-leading department that offers comprehensive training and perioperative patient care, pain management, and critical care medicine as well as cutting-edge research, encompassing a wide spectrum of programs in basic, translational, clinical, health services and medical education.

The Department of Anesthesiology, Perioperative, and Pain Medicine, at Stanford University's School of Medicine is seeking a Administrative Associate 3 to provide administrative and operational support working under general supervision. The Administrative Associate will be supporting the Regional Division and working closely with the Regional Division Chief. The ideal candidate will have administrative associate experience in organizing highly detailed tasks, and the ability to work independently and in a team environment. The position will function as a part of a Clinical Operations team reporting to the Senior Clinical Operations Manager who is passionate about working as a team and further enhancing professional development within the team.

At Stanford University School of Medicine, the work we do touches the lives of those today and tomorrow. Through education, research, and health care, the School of Medicine improves health through leadership, ersity, collaborative discoveries, and innovation in health care. Whether working in departments with faculty, or in units that support the school, our staff are a part of teams that propel us on our journey toward the future of medicine and Precision Health.

Stanford is rooted in a culture of excellence and values innovation, collaboration, and life-long learning. To foster the talents and aspirations of our staff, Stanford offers career development programs, competitive pay that reflects market trends, and benefits that increase financial stability and promote healthy, fulfilling lives. An award-winning employer, Stanford offers an exceptional setting for professionals looking to advance their careers.

The School of Medicine and the Department of Anesthesia are committed to ersity, equity, and inclusion for its faculty, staff, residents, postdocs, and fellows. We aim to recruit, support, retain, and promote ersity in our department.

For more information on our department, please see our website: https://med.stanford.edu/anesthesia.html

Duties include:

• Act on behalf of the supervisor in regards to establishing priorities and identifying and resolving problems that are administrative in nature.

• Oversee and/or perform duties associated with scheduling, organizing, and operating complex conferences, seminars, and events, including arranging with vendors for services, overseeing the production and distribution of materials, administering logistics, and managing event within budget.

• Compose and draft documents and correspondence for presentations, course handouts, grants, conferences, seminars, and reports; perform substantial editing and fact checking. Create, maintain, modify, and/or ensure accuracy of content in various unit documents, displays, reports, brochures, social media, and/or websites.

• Plan and schedule calendar(s) with limited consultation, resolve calendaring conflicts, and arrange travel in compliance with unit, university, and sponsor policies.

• Create complex reports and spreadsheets which may utilize specialized software and systems.

• Oversee and/or process a variety of complex financial transactions; produce, monitor, and reconcile budget statements; research, identify, and resolve discrepancies. May assist with capital or special equipment requests and/or vendor selection.

• Coordinate and monitor routine maintenance services completion. Plan and coordinate office moves and/or minor renovation projects.

• May lead staff or supervise day-to-day work of student and/or temporary workers, including scheduling, assigning, and prioritizing workloads, setting appropriate deadlines, reviewing work for quality and timeliness, and providing performance review input.
• • Other duties may also be assigned

EDUCATION & EXPERIENCE (REQUIRED):

High school diploma and four years of administrative experience, or combination of education and relevant experience.

KNOWLEDGE, SKILLS AND ABILITIES (REQUIRED):

• Advanced computer skills and demonstrated experience with office software and email applications.
• Demonstrated success in following through and completing projects.
• Excellent organizational skills and attention to detail.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Ability to prioritize, multi-task, and assign work to others.
• Ability to take initiative and ownership of projects.
• Ability to routinely and independently exercise sound judgment in making decisions

PHYSICAL REQUIREMENTS*:

• Constantly perform desk-based computer tasks.

• Frequently sitting.

• Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 10 pounds.

• Rarely twist/bend/stoop/squat, kneel/crawl.
• • Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

WORK STANDARDS

• Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.

• Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.

The expected pay range for this position is $39.20 to $45.56 per hour.

Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.

Additional Information

• Schedule: Full-time
• Job Code: 4098
• Employee Status: Regular
• Grade: F
• Requisition ID: 107691
• Work Arrangement : Hybrid Eligible

Title: Product Support Specialist II

Location: Broomfield United States

time type: Full time

job requisition id: R18352

Job Description:

Acute Care TechnologyAs a Product Support Specialist II, you will handle more complex functional customer inquiries and provide advanced support for specific ZOLL SaaS products. You will manage issues with greater independence, using advanced problem-solving skills and collaborating across CSO teams or other departments when resolving multi-product or user workflow issues. This role includes contributing to the knowledge base and proactively analyzing functional trends to drive improvements in customer satisfaction.

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

The Acute Care Technology ision of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.

Job Type

Remote

Job Summary

As a Product Support Specialist II, you will handle more complex customer inquiries and provide functional support for specific cloud-based ZOLL products assigned to your team. You will work with greater independence, using advanced troubleshooting skills and collaborating across teams when resolving multi-product issues. This role includes contributing to the knowledge base and proactively analyzing product trends to drive improvements in customer satisfaction.

Essential Functions

• Provide advanced troubleshooting for assigned ZOLL products, using analytical skills to identify the root causes of customer issues.

• Handle complex issues independently, escalating only critical or unresolved problems to senior team members as necessary.

• Collaborate with other teams to address issues that span across multiple products, ensuring cross-product support is seamless.

• Contribute to the knowledge base, creating and updating articles with solutions to complex problems, and sharing insights with the team.

• Identify product trends through customer case analysis, proposing preventative support initiatives to reduce recurring issues.

• Take a proactive approach by recognizing potential customer challenges and addressing them before they escalate.

• Cross-train on additional products within the suite, gaining a broader understanding of the ZOLL product ecosystem.

Required/Preferred Education and Experience

• Bachelor's degree in a related field or equivalent experience in product support or technical support roles.

• Typically 2-4 years of technical support or product support experience.

• Demonstrated ability to troubleshoot complex product issues and collaborate across teams.

Knowledge, Skills and Abilities

• Skills: Strong analytical thinking, problem-solving abilities, and effective communication skills.

• Enhanced Product Knowledge: In-depth understanding of the assigned SaaS product's advanced features and integrations.

• Advanced Customer Service: Tailors support solutions to more complex customer needs, ensuring satisfaction and quality service.

• Analytical Problem-Solving: Uses advanced problem-solving skills to identify root causes and propose long-term solutions.

• Proactive Engagement: Identifies potential product issues through case analysis and suggests preventative actions to reduce future problems.

• Cross-Product Collaboration: Effectively collaborates across products and teams, contributing to shared goals and solving multi-product issues.

• Knowledge-Centered Service (KCS): Contributes to the knowledge base by documenting solutions and ensuring they are accessible to other team members.

• Product Trend Analysis: Recognizes product usage patterns and proposes process improvements or enhancements based on recurring issues.

The pay range for this position is $18-$26 / hourly. Final compensation will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and location.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Standing - Occasionally

• Walking - Occasionally

• Sitting - Constantly

• Talking - Occasionally

• Hearing - Occasionally

• Repetitive Motions - Frequently

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients's lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

#LI-REMOTE

#LI-HM1

The hourly pay rate for this position is:

$23.00 to $26.00

Factors which may affect this rate include shift, geography, skills, education, experience, and other qualifications of the successful candidate. 

Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee's primary work location.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

Title: Upmarket Customer Success Manager, Discover

Location: Toronto United States

Job Description:

Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth.

We’re looking for our first Customer Success Manager dedicated to Yotpo Discover—a strategic, hands-on operator who’s excited to help define what great looks like. This is a unique opportunity to join a new product at an early stage and build the Customer Success motion from the ground up. You’ll partner closely with Product and Sales while acting as a trusted advisor to eCommerce brands, helping them understand and improve how they appear across modern, AI-driven discovery experiences.

You’ll own customer relationships end-to-end—from post-onboarding through renewal—while shaping playbooks, success frameworks, and feedback loops that will scale alongside Discover.

About Yotpo Discover

Yotpo Discover helps e-commerce brands understand and improve how they appear across AI-driven discovery experiences, including search, AI answers, and shopping assistants. As discovery expands beyond traditional search, Discover gives SEO/AEO and e-commerce teams clear visibility into performance, gaps, and opportunities.

What You Will Do

• Help design and scale the Discover Customer Success motion, including optimization frameworks, success plans, QBR templates, expansion signals, and early customer playbooks
• Lead SEO + AEO audits using Yotpo Discover, translating AI discovery insights into concrete recommendations and measurable outcomes for customers
• Own post-onboarding customer relationships through renewal, driving retention and expansion in close partnership with Account Managers and Customer Success teams across product lines.
• Partner deeply with Product to shape roadmap direction through structured customer feedback, use cases, and validation sessions
• Lead strategic QBRs and executive-level conversations that align customer goals with Yotpo’s roadmap
• Build strong, multi-threaded relationships across customer organizations—from day-to-day operators to C-suite stakeholders
• Proactively track adoption and performance, identifying risk early and leading resolution strategies when challenges arise

About You:

• 3–5+ years of experience in Customer Success, Account Management, SEO, Growth, or Digital Strategy
• Hands-on SEO background (agency or in-house strongly preferred)
• Comfortable explaining AI search, LLM-driven answers, and modern discovery concepts to non-technical stakeholders
• Builder mentality—thrives in early-stage environments and excited to create structure where none exists
• Strategic advisor with experience managing complex customer relationships and engaging executive audiences
• Analytical and data-driven, using insights to measure performance and demonstrate business impact.
• Exceptional communicator and storyteller with strong presentation skills

If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.

About Yotpo – Canada:

• Company sponsored RRSP matching.
• 100% coverage of additional benefits programme.
• Equity in options.
• Inidualized career development, rewards and recognition.
• Wellness and philanthropic programming and events.
• We are now working in a hybrid capacity.

Yotpo’s employee-centric culture has consistently earned us coveted spots on Built In’s Best Places to Work lists in both NYC and Austin over the years. Directly inspired by employee feedback, we create opportunities to bring our teams together. Yotpo programming includes team events, educational fireside chats, end of year celebrations, affinity groups and partnerships.

Yotpo is for everyone, and we’re committed to anti-racist work. We welcome and employ people regardless of race, color, gender identity, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We are proud to be an equal opportunity employer, a place where your voice is heard and your perspective is encouraged. Come join us and help us build a global company where we’re all proud to belong.

#LI-Hybrid

Title: J.P. Morgan Wealth Management - Investment Professional - Westerville, OH

Location:

• Columbus, OH, United States
• Westerville, OH, United States

Job Schedule: Full-time

Hybrid

Job Description:

Category: Client Operations

JobShift:

At J.P. Morgan Wealth Management, we have an enthusiasm for helping our clients, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to ersity and inclusion.

As a Licensed Investment Professional in J.P. Morgan Wealth Management, you will have the opportunity to demonstrate customer-obsessed behaviors when assisting our internal and external clients with their brokerage accounts, to help them reach their financial goals and dreams. Additionally, you will see first-hand how our capital markets are impacted by local and global events in this fast-moving, dynamic industry.

Job Responsibilities

• Assist clients and prospects with brokerage accounts and uncover investment needs with a focus on delivering an exceptional client experience over the telephone
• Discuss Inidual Retirement Accounts, such as Traditional and Roth IRAs
• Create business efficiency by focusing on answering calls quickly, identifying client needs, initiating trades in the capital markets, and completing service-oriented transactions
• Document all client interactions and meeting all regulatory requirements around these activities

Required qualifications, capabilities, and skills

• Strong compliance record in prior position(s) and ability to hold a registration in all 50 states
• Ability to create and foster strong partnerships with business partners, working independently as well as in a team environment
• Capacity to manage multiple priorities in a fast-paced environment and be adaptive to change
• Ability to diagnose and resolve client inquiries and requests as well as identify opportunities to deepen client relationships

Preferred qualifications, capabilities, and skills

• Bachelor's degree preferred or equivalent experience
• 2 years of relevant financial services or brokerage experience
• Flexibility, self-motivation, coachability, and passionate for helping people
• Excellent communication and customer service skills, ability to display a high level of professionalism, and ability to adapt conversations to meet the needs of a erse client base

Additional information

• Must be able to work onsite Monday through Friday from 8:30am - 5:00pm during training and/or licensing. Following training, transition to a hybrid environment, where team members work in the office three days a week and work remote two days.
• Department is open the following hours: Monday-Friday 7 AM - 8 PM EST, Saturday 8 AM - 5 PM EST. The working hours for this role will be assigned and may fall into any of the department operating hours. Candidate may be required to work non-standard schedule (example: four 10 hour days vs. five 8 hour days)

Title: IT Support Analyst

Location:

Phoenix, AZ

Hybrid

Full time

Job Description:

The Asahi Kasei Group operates with a commitment of creating for tomorrow.  Our business sectors, Material, Homes, and Health Care, contribute to the development of society by anticipating the changing needs of those around the world. We look for candidates that offer a fresh perspective and a variety of skills to help us achieve our commitment.

We are currently seeking applications to fill the following job opening:

Asahi Kasei America, Inc.

We are seeking an IT Support Analyst to manage the installation, modification, and repair of hardware and software systems. This role also involves providing technical assistance and training to ensure efficient computer operation, enabling end users to perform their business tasks effectively. This position covers Level 1 and Level 2 support and requires strong customer service skills as you will interact with users at all levels of the organization. You will be responsible for receiving, prioritizing, documenting, and actively resolving incidents and requests reported by users, internal IT colleagues, or system alerts, in addition to local project work.

Our International IT team, part of Asahi Kasei America, supports over 100 companies owned by Asahi Kasei. If you enjoy face-to-face interaction with internal users and thrive in an environment dedicated to providing global IT solutions, we encourage you to apply!

Primary Location: Brewer Companies, Phoenix, AZ

Additional Locations: You may also support other locations with a small number of users without dedicated IT support. Details will be discussed with your manager, and assignments may vary based on business needs.

Work Schedule: Hybrid work is available after 3 months of on-site training, with a requirement to be on-site at least 2 days per week. You may be required to visit additional days based on the needs of the business.

Benefits

• Competitive compensation with bonuses
• Great health benefits
• Paid time off
• Paid company holidays
• Strong company match to 401(k) contributions
• Tuition reimbursement program
• Paid parental leave

RESPONSIBILITIES AND DUTIES

ServiceDesk

• Prioritize and manage incoming incidents, requests, problems, and tasks, providing realistic timelines to requestors
• Analyze, monitor, and resolve incidents, requests, problems, and tasks
• Escalate issues to appropriate global groups or external vendors/customers as needed
• Document all steps and resolutions in the ServiceNow ticketing system
• Follow up with requestors to confirm resolution
• Adhere to all standard operating procedures and policies
• Create and update documentation for IT procedures, incidents, and requests
• Maintain ongoing communication and follow-up with end users and IT team members on managed tickets
• Perform root cause analysis to prevent future issues
• Install system images on laptops and desktops
• Ensure thorough documentation of assets and tickets
• Coordinate and manage IT projects as assigned by your manager

Global work

• Collaborate globally to establish standards and complete projects

Business liaison

• Identify and implement improvements in IT-related areas to enhance business efficiency
• Prepare site notices, user guides, and training materials following communication standards

Budget

• Work with IT and company finance to maintain budgets and purchasing processes

Remote Support

• Provide support to remote locations as assigned

Travel

• Occasional overnight travel up to 5-10%
• Travel for project work on a volunteer basis
• Participate in in-person IT support meetings with the North American team (up to 2 times per year for 2-4 days)

QUALIFICATIONS / REQUIREMENTS

Technical competencies

• Working knowledge of supporting Microsoft office (Outlook, Excel, Word, Skype Teams and SharePoint), Intune or mobile device management systems
• Service Now or other ticketing system experience required
• Basic problem-solving, analytical and logical approaching skills

Non-technical competencies

• Ability to work under stress & urgency
• Self-organized mindset
• Good communication & empathy towards users
• Team spirit and good multicultural interpersonal skills
• Self-reliance, adaptability, and availability

Education /Experience:

• Associate's degree or 2+ years of relevant work experience, or an equivalent combination of education and experience
• On-site/off-site IT support
• Active Directory experience
• Office 365 administration
• PC imaging
• Experience with ServiceNow or other ticketing systems

Location Information:

• You will primarily support your main location (80%+ of the time) and occasionally visit other companies in the Phoenix area that may lack dedicated IT support. You will also cover additional locations during the IT support person's PTO. Flexibility to assist where needed as part of a global IT team is essential.

Here are the local companies you will likely visit on an as-needed basis:

• Austin Companies
• Brewer Companies - Primary location, Phoenix, AZ
• DSI
• Erickson Companies
• Focus Companies

#Hybrid

As an equal opportunity employer, Asahi Kasei believes a erse workforce will provide us with the ability to continuously support the changes in the economy, society, and environment.

Engagement Ambassador

Location: United States

Job Description:

Job Description

Residency Requirements: TEXAS

This remote Engagement Ambassador position is Title 1 funded position is responsible for supporting student engagement through regular student conferences/meetings, parent contact, and coaching to address both academic and social-emotional needs. The position will have an assigned caseload of students with the purpose of removing barriers to academic success.

K12, a Stride Company, believes in Education for ANY ONE. We provide families an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace.

This position offers a base salary of $48,000.

Passionate Educators are needed at the Stride K12 partner school, Texas Virtual Academy of Hallsville (TVAH). We want you to be a part of our talented team!

The mission of Texas Virtual Academy of Hallsville (TVAH) is to provide an exemplary inidualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community. Join us!

This is a full-time REMOTE position. Ability to work independently, typically 40+ hours per week is required. Ability to maintain a professional home office without distraction during workday, typically 9-5 (or 8-4) or as defined by the school.

ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential duties.

• Oversee a caseload of students assigned as their main point of contact with the school;
• Serve as a liaison between students, Learning Coaches and teachers and/or administration;
• Contact late starting or missing students by phone and work to quickly ensure a Strong Start at the school;
• Monitor academic progress and activity of students on their caseload;
• Initiate meaningful, recurring contact by phone with students and their Learning Coach;
• Initiate larger student support interventions when a student begins showing signs of academic decline as determined by course grades, log-ins, course activity and missing assignments;
• Arrange support conferences as needed to address performance concerns;
• Assist students in creating plans to get back on track;
• Provide outreach, training, and support to families who respond to Students First Check In surveys;
• Increase professional knowledge and skills by attending required staff meetings; participating in school and K12 sponsored Professional Development, and seeking other professional learning opportunities.
• Participate in State testing as required

Supervisory Responsibilities: This position has no formal supervisory responsibilities.

MINIMUM REQUIRED QUALIFICATIONS:

• Three (3) years of experience in education
• Understanding of Title 1 programming
• Strong written and verbal communication skills
• Excellent problem-solving skills
• Organizations skills, multi-tasking abilities
• Customer service focus
• Adaptable and comfortable in a fast-paced work environment
• Experience coordinating academically oriented clubs and extra-curricular activities
• Familiarity with the online learning experience
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); Web proficiency
• Ability to travel 20% of the time
• Ability to clear required background check

DESIRED QUALIFICATIONS:

• Some college
• Experience supporting adults and children in learning and the use of technology
• An ability to learn new technology tools quickly (e.g. database and web-based tools)

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.

• This position is virtual.

Job Type

Regular

The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting [email protected].

Equal Opportunity Employer/Protected Veterans/Iniduals with Disabilities

Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Title: Principal People Business Partner GTM - Remote, East Coast Only

Location: United States - East Coast

Job Description:

About Us

Qualio is a unified quality and compliance management platform that helps regulated organizations get products to market faster with reduced risk. Trusted by biopharma, medtech, and diagnostics companies worldwide, Qualio eliminates fragmented systems that create audit delays and compliance blind spots. Our platform enables audit readiness in weeks through multi-standard automated gap analysis and evidence reuse across ISO and FDA requirements. Qualio is ISO 27001, ISO 9001, and ISO 27701 certified, reflecting our commitment to security, quality, and privacy.

The Qualio team is all-remote, and currently distributed across North America, Europe and Australia.

What’s the opportunity?

We're seeking an exceptional Principal People Business Partner to drive strategic people initiatives across our global GTM (Sales, Customer Success, Marketing) organization. As a senior IC leader, you'll combine thoughtful program management, international HR expertise, and AI-forward thinking to create meaningful impact across the company.

As part of a collaborative five-person team, you'll partner directly with our VP of People Operations in this high-visibility role. Primarily supporting our global GTM (Sales, Customer Success, Marketing) organization, this position offers the unique opportunity to apply your specialized knowledge of US and international labor law across our global operations.

What will I be doing?

Core Responsibilities:

1. GTM Org Design & Workforce Planning -  Act as a strategic consultant to Sales and Customer Success leadership on organizational structure, span of control, role architecture, and headcount planning. Translate business goals into scalable org designs that support pipeline growth, retention targets, and geographic expansion. You will design the plans and propose to the leadership team
2. Compensation Strategy & Plan Design -  Lead the design and evolution of sales compensation plans, CS incentive structures, and variable pay programs. Partner with Finance and Revenue leadership to build plans that motivate the right behaviors, align to company economics, and remain competitive in the market. 
3. Strategic Program & Project Management - Guide [design and execute on] end-to-end delivery of people initiatives across the GTM employee lifecycle, from onboarding and ramp programs to performance calibration and leadership development. Manage budgets, timelines, and cross-functional stakeholders while documenting learnings and fostering continuous improvement.
4. Global GTM Partnership - Serve as a trusted advisor to Sales and Customer Success leaders across multiple regions, thoughtfully navigating cultural nuances and country-specific employment laws to support organizational health, performance, and retention.
5. Employee Relations & Culture - Support employee relations matters across our international GTM team with cultural sensitivity and sound judgment. Bring knowledge of global ER practices, including the nuances of managing performance in quota-carrying roles.
6. AI-Enhanced People Operations - Champion the use of AI tools to elevate HR effectiveness, from predictive attrition modeling and sales talent analytics to automated insights and program optimization.

What skills do I need?

• 10+ years of progressive HR/People experience, with the majority spent deeply embedded in GTM organizations (Sales, Customer Success, Marketing) at high-growth B2B SaaS companies.
• Demonstrated expertise in Sales and Customer Success compensation design - including quota-setting methodologies, OTE benchmarking, accelerator structures, and CS success-based incentives. You've owned or co-owned comp plan design, not just administered plans others built.
• Proven ability to evolve org structures for GTM teams: You understand how AE, SDR, CSM, and RevOps teams are built, how they interact, and how structure drives outcomes.
• Strong program/project management capabilities: Budget ownership, stakeholder management beyond your organization, consistent delivery, and structured learning documentation.
• International HR expertise and cultural agility: Experience navigating employment practices and cultural differences across multiple countries (US and International required; Ireland a plus)
• AI-forward mindset: Active user of AI tools for workforce analytics, predictive modeling, process automation, and program enhancement - with clear examples of how you've applied these in practice.
• Experience with HR analytics and compensation platforms (e.g., Salesforce, Mercer, Xactly, or similar).
• SHRM-CP, GPHR, or equivalent certification preferred.
• Life sciences or regulated industry experience is a plus but not required.

What should my approach be?

• Blend data-driven insights with human judgment and empathy
• Take ownership of outcomes while building collaborative partnerships across all levels
• Embrace ambiguity and adapt quickly in a dynamic startup environment
• Stay intellectually curious about emerging HR practices, technology, and cultural contexts
• Communicate with clarity and cultural sensitivity across global teams

Benefits 

• 100% remote
• Competitive salary
• Matching 401k
• Medical, Dental, and Vision Benefits
• Dependent & Health FSA, Short/Long Term Disability, Basic & Voluntary Life Insurance
• Unlimited PTO policy
• Company allowance for home office supplies
• 12 weeks paid parental leave
• Opportunity to make a difference through helping life-saving products get to market

A note to candidates:

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. We are committed to building a erse and inclusive company and we are most interested in finding the BEST candidate for the job. That candidate may be one who comes from a less traditional background, and that’s okay. We would strongly encourage you to apply, even if you don't believe you meet every one of the qualifications described.

Title: Junior IT Support Engineer (London based)

Location: London, United Kingdom

Hybrid

Job Description:

Realize your potential by joining the leading performance-driven advertising company! 

We are seeking a highly motivated and customer-focused Junior IT support engineer to join our growing IT Support team. This is an entry-level position ideal for someone starting their career, providing 1st line technical support and ensuring our employees have the best possible experience using our technology. The ideal candidate must be adept at troubleshooting issues across both Windows and macOS environments.

To thrive in this role, you’ll need:

• Experience: 0-2 years of experience in a technical or customer service environment (internships or personal project experience considered).
• Operating Systems (Critical): Demonstrable ability to troubleshoot, install, and support issues specific to Microsoft Windows (10/11) and Apple macOS.
• Technical Aptitude: Foundational knowledge of computer hardware, software, mobile devices, and basic networking concepts (TCP/IP, DNS, DHCP).
• Customer Service: Exceptional verbal and written communication skills with a patient, professional, and friendly approach to dealing with users of varying technical abilities.
• Problem-Solving: A logical and analytical approach to diagnosing problems and finding effective solutions quickly.

Bonus points if you have:

• Familiarity with a ticketing system (e.g., Jira).
• Experience with remote support tools (e.g., TeamViewer).
• Basic experience managing user accounts in Active Directory.
• Understanding of IT security principles, including phishing awareness and password hygiene.

How you’ll make an impact:

• Incident Management: Respond to, log, prioritize, and resolve support requests (tickets, emails, Chat) promptly and courteously, ensuring resolution times meet agreed-upon Service Level Agreements (SLAs).
• Multi-Platform Support (Mandatory): Provide technical support for employee devices, including setup, configuration, and troubleshooting of both Windows 10/11 laptops/desktops and
• Apple macOS hardware (MacBooks Pro/Air).
• User & Account Administration: Perform routine administration tasks, including password resets, onboarding, termination, and access management within Active Directory, and other key business systems.
• Software Troubleshooting: Install, configure, and troubleshoot standard business applications, including the Microsoft 365 suite (Outlook, Word) Google Workspace (Sheets, Slides, Docs, Meet) and other proprietary or cloud-based software.
• Hardware Diagnostics: Diagnose and resolve basic hardware issues related to laptops, monitors, printers, and peripheral devices (e.g., docking stations, webcams).
• Documentation & Knowledge Base: Accurately document all incidents, troubleshooting steps, and resolutions in the ticketing system to maintain a comprehensive knowledge base for the team and future self-service options.
• Escalation: Timely and clearly escalate complex or unresolved issues to the team or to 2nd Line Support or relevant specialized teams, ensuring detailed notes are provided.

Why Taboola?

If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:

• Adam Singolda, Taboola Founder and CEO says; “You can copy anything from another business but you can’t copy a company’s culture.
• Well-being: With an office culture that’s international, social and supportive, Taboola offers very generous benefits including 25 days holiday, excellent health insurance, some flexible working, free breakfast and lunch every day, stock options and Perkbox to name just a few.
• Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
• Work with some of the biggest names: Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda.

Ready to realize your potential?

Taboola is an equal opportunity employer and we value ersity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.

About Taboola:

Title: Network Carrier Coordinator I

Location: New Albany United States

Job Description:

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

Job Description :

We are immediately hiring a Network Carrier Coordinator in New Albany, OH for our Supply Chain Solutions ision. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.

• Pay Type: Exempt / Salary paid Twice Per Month

• Hourly Pay: $18.00 based on experience.

• Schedule: Remote- Monday-Friday 8:00 a.m. - 4:30 p.m.

When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation's biggest brands. We make sure you are also getting the erse experience, advancement opportunities, all from an industry-leading Fortune 500 company.

Here are a few of the many benefits when working with us:

• Medical, Dental, Vision Benefits start at 30 Days

• 401 (K) Savings Plan with a company match

• Discounted employee stock purchase options

• Quality employee discounts that actually save you money on tools, cars, appliances, travel and more

• All major holidays paid and Paid time off within your first year

• Up to 12 weeks paid maternity leave

Summary

The Network Carrier Coordinator will manage 4th party relationships with Network Carriers to ensure SOP compliance, delivery performance, properly timed billing, and overall customer satisfaction.

Essential Functions

• Print delivery tickets for inbound trucks and fax them to Network Carriers

• Research and update orders on Restoration Hardware's "Ready to be Scheduled" (RTBS) report; work with Network Carriers to get orders scheduled

• Process Return Authorizations (RAs), RA Clarifications, Pending RAs, Not in iDirect RAs, etc. for all locations

• Manage the Open RA report (monthly)

• Research orders on the "Over 50" report (orders that have a delivery date 50 days old) either by obtaining a POD from the Network Carrier or conducting a follow up survey with the customer to confirm delivery; update system so we can invoice the client

• Respond to pending invoice questions from the Network Carrier Invoicing Team

• Validate and update complete dates in iDirect for orders that have a scheduled date

• Assist Operations Supervisor with building return trucks

• Serve as backup for Operations Supervisor's phone and email

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Operations background (Logistics and/or Transportation)

• Meets corporate competency model requirements

• Organization skills

• Ability to understand and follow work procedures

• Communication skills (verbal and written)

• Ability to build professional relationships

• Practical Learning skills

Qualifications

• Bachelor's degree preferred

• One (1) year or more years related experience required

Apply Here With Ryder Today

We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day!

https://RyderCareers.video/Ryder-Warehouse

Click here to see all Opportunities at Ryder: https://ryder.com/careers

EEO/AA/Female/Minority/Disabled/Veteran

#LI-AG #FB #INDexempt

Job Category: Supply Chain

Compensation Information :

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type :

Hourly

Minimum Pay Range:

18.00

Maximum Pay Range:

18.00

Benefits Information:

For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified inidual with disability.

Important Note :

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [email protected] or 800-793-3754.

Current Employees :

If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

#wd

Title: Strategic Sales Manager - Sustainability Solutions

Location:

• Dallas, Texas
• Chicago, Illinois
• Nashville, Tennessee
• Denver, Colorado
• Atlanta, Georgia
• Seattle, Washington
• Philadelphia, Pennsylvania
• San Diego, California

Full time

Work Flexibility: Remote

Job Description:

We are looking for 3 Strategic Sales Managers for Sustainability Solutions

Department: Customer Solutions - we're allies for growth working through coordination, driving innovation and creating lasting value.

Brief Description of role:

The Strategic Sales Manager leads GPO and IDN contract strategy, setting pricing to drive sales, boost profits and protect market share. As a key link between Customer Solutions and the business, they align cross-functional teams - sales, marketing, finance - to deliver on strategic goals and ensure a unified customer experience.

What we want in a candidate:

• Enterprise thinker that shapes and leads holistic business growth strategies.
• Intentional collaborator that quickly builds trusted relationships with key partners.
• Trusted advisor that uses data to align customer needs with program value.
• Relationship builder that positively contributes to a best-in-class strategic sales team culture.
• Lead with insights, simplify the buying journey, protect pricing, and unlock growth.

Reasons why someone would want this role:

• High-impact team focused on strategic negotiations, data insights, and solving complex challenges.
• Build skills and broaden your network by collaborating across teams like Sales, Marketing, Legal, and Finance.
• Lead strategic initiatives that shape pricing and contract strategies to drive long-term business growth.
• Work directly with enterprise customers to tailor solutions and stay ahead of evolving healthcare trends.
• Develop expertise in pricing, finance, and negotiation to position yourself as a leader and drive value.

Education

• Bachelor's degree required.
• MBA or advanced degree preferred.

Qualifications & Experience

• 8+ years related sales and/or marketing experience required.
• Medical marketing and/or related field sales/GPO and IDN sales management preferred.
• Proven ability to develop strategies that complement and contribute to overall business objectives.
• Demonstrated ability to develop both internal and external long-term customer relationships.
• Excellent communication skills.
• Excellent interpersonal skills inclusive of the ability to work with erse groups.
• Demonstrated excellence in presentation creation and delivery skills.
• Proven ability to analyze sales data from a variety of sources.

Compensation

• $167,100 - $306,350 salary plus bonus eligible + benefits. Inidual pay is based on skills, experience, and other relevant factors.

The ision - Stryker Sustainability Solutions:

Reprocessing and remanufacturing are some of the most impactful sustainability initiatives in use at hospitals. Our mission is to be the leading provider of sustainability solutions in the global healthcare market. Join us as we strive to 'green' healthcare!

Travel Percentage: 50%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to iniduals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Title: Chronic Care Specialty Sales Representative - Fresno, CA

Location:

• USA - California - Fresno
• USA - California - Visalia

Hybrid

Full time

Job Description:

Job Description

As a Chronic Care Specialty Sales Representative, you will drive meaningful patient impact by leveraging our scientific expertise and serving as the primary contact for customers within your assigned territory. As a key member of the local Customer Team, you will collaborate closely with Account Executives, Integrated Delivery Systems leaders, and other field colleagues to deliver seamless, patient-focused solutions.

Territory Assignment:

• This is a field-based sales role responsible for covering the Fresno, CA territory, which includes but may not be limited to

Fresno, Visalia, and Clovis, CA.

• Travel (%) depends on the needs of the territory and where the selected candidate resides, and overnight travel may be required about 25% of the time to support client meetings and ensure comprehensive territory coverage.

Position Overview:

In this role, you will develop and manage relationships with a erse range of specialty health care customers including cardiologists and other approved specialty physicians, physician assistants, nurse practitioners, nurses, pharmacists, and office managers. You will regularly engage with various health care settings such as physicians' offices, integrated delivery systems, pharmacies, and hospital clinics to effectively execute your responsibilities.

Key Responsibilities:

• Develop and execute a territory-level business plan in alignment with company policies, standards, and ethics.

• Maintain current product knowledge and certifications for the company's portfolio.

• Conduct balanced and compliant product sales discussions with health care providers and business professionals to align customer needs with company products according to product labeling.

• Provide management with regular updates on customer needs, marketplace dynamics, and progress toward quality goals.

• Be knowledgeable on headquarter approved information regarding approved company products, disease, and marketplace

• Monitor business performance against objectives using company tools to support effective planning and sales impact.

Qualifications:

This position's band level will be evaluated based on candidate's qualifications.

Minimum Requirements:

• S1 Level: Bachelor's degree (BA/BS), or High school diploma or equivalent with 0-3 years of relevant work experience, which may include professional sales, marketing, military service, or roles within healthcare or scientific fields such as pharmaceuticals, biotechnology, or medical devices.

• S2 Level: Bachelor's degree (BA/BS), or High school diploma or equivalent with 3+ years Sales experience or a minimum of high school diploma with at least 6 years of relevant work experience which may include professional sales, marketing, military service, or roles within healthcare or scientific fields such as pharmaceuticals, biotechnology, or medical devices.

• Able to analyze complex data and leverage insights to develop strategic sales plans.

• Comfortable using digital tools and platforms to engage with healthcare professionals.

• Flexible and adaptable to changing market conditions and customer expectations.

• Proven track record of success in both educational and professional environments, demonstrating strong interpersonal, analytical, and communication skills.

• Works well both independently, with excellent organizational and time management skills, and collaboratively within team-oriented settings.

• Valid driver's license.

• Demonstrate strong ability at building and maintaining customer relationships by understanding and addressing their needs effectively.

• Reside in the territory or within 25 miles of the workload center for designated metro territories, or within 75 miles for non‑metro territories; if outside these distances, candidates must be willing to relocate at their own expense.

Preferred Experience and Skills:

• Background in sales, account management, consultative roles, or customer service.

• Experience analyzing metrics to evaluate progress toward goals.

• Minimum of 3 years of relevant sales experience.

• Cardiovascular sales experience with established relationships with cardiologists and endocrinologists.

• Experience launching products and succeeding in competitive markets.

• Ability to simplify complex information and convey technical details clearly.

• Proficient in using advanced analytics to generate customer insights and drive sales.

• Comfortable leveraging multi-channel tools and technology to expand sales reach and impact.

• Demonstrates a proactive learning approach and an agile growth mindset.

The salary range for this role is:

S1: $79,200.00 - $124,700.00

S2: $106,200.00 - $167,200.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

CCSales2025

Required Skills:

Account Management, Customer Needs Assessments, Customer Relationship Management (CRM), Health Economics, Interpersonal Relationships, Lead Generation, Market Analysis, Product Knowledge, Sales Forecasting, Sales Metrics, Sales Pipeline Management, Sales Reporting, Sales Strategy Development, Sales Training, Self Motivation

Preferred Skills:

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and iniduals with disabilities. For more information about personal rights under the U.S. Equal Employment Opportunity laws, visit:

We are proud to be a company that embraces the value of bringing together, talented, and committed people with erse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with erse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as "remote".

The salary range for this role is

$79,200.00 - $124,700.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

25%

Flexible Work Arrangements:

Remote

Shift:

Not Indicated

Valid Driving License:

Yes

Hazardous Material(s):

n/a

Team Lead, Insurance Sales

Location

Austin, Texas, Atlanta, Georgia, Buffalo, New York, Las Vegas, Nevada, Phoenix, Arizona, Raleigh, North Carolina

Employment Type Full-time

Location Type Remote

Department Insurance

Overview

You could lead a team anywhere. Why us?

• Join a pre-IPO startup with capital, traction, and runway ($240M funded | 60X revenue growth in 5 years | $2T market size).

• Work with a high-caliber team from companies like McKinsey, Amazon, BCG, and Nvidia.

• Disrupt a massive market and help us scale to a $10B business in the next few years.

• Be immersed in a talent-dense environment that prioritizes first-principles thinking and rapid career acceleration.

About the Opportunity:

We are looking for a Sales Team Lead who is energized by the challenge of scaling a high-performance sales organization. Reporting to the Director, Contact Center Operations, you will be a player-coach responsible for the success of a team of Insurance Sales Agents.

At Jerry, we don’t just sell insurance; we simplify the most complex and expensive aspects of car ownership. As a Team Lead, you will ensure your team provides a tailored, seamless experience for our 5M+ customers. You will be the bridge between front-line execution and operational strategy, coaching your team to hit aggressive targets while partnering with Product and Engineering to build the future of the Jerry super app.

How You Will Make an Impact:

• Performance Coaching: Build a culture of excellence by conducting call audits, tracking key metrics, and providing rigorous monthly coaching for talent development.

• Team Leadership: Manage the daily operations of your squad, including scheduling, performance reviews, and onboarding new high-caliber hires.

• Operational Excellence: Provide direct feedback to Product Managers and Engineering to enhance our internal SOPs, GenAI tools, and the Jerry app experience.

• Direct Customer Engagement: Lead by example by hopping on the front lines, simplifying jargon, preparing quotes, and binding policies to stay sharp on the customer experience.

• Growth Strategy: Collaborate across insurance operations to identify gaps in coverage and find ways to increase new business policy sales and customer retention.

Who You Are:

• A Proven Leader: You have experience coaching, mentoring, or leading sales teams in a high-velocity environment.

• A "First Principles" Thinker: You don't just follow a script; you understand the "why" and can identify gaps to build better processes.

• Results-Oriented: You live for the metrics. You enjoy the challenge of hitting KPIs and holding your team accountable to a high bar of performance.

• An Expert Communicator: You can explain complex insurance concepts with ease and maintain a professional, empathetic attitude under pressure.

• Adaptable: You thrive in the ambiguity of a fast-growing startup and are comfortable moving between high-level strategy and hands-on execution.

• Customer-obsessed: You genuinely care about making the purchasing process less painful for customers and champion a customer-first culture where every interaction builds trust.