Director of Field Marketing

Location: Remote - USA

Job Description:

We are looking for a Director of Field Marketing that is excited to bring Pulumi’s cloud management platform to the world. You will be a part of realizing a vision where every developer can harness the power of the cloud.

This role will bridge the gap between sales and marketing to ensure our field events and programs are maximized within each seller’s territory and target account list. You’ll support the sales team by enabling regional marketing programs, taking a proactive approach to planning and executing initiatives that are both strategic and creative.

At Pulumi you will be challenged, learn, teach, and collaborate with an elite team of great people.

While Pulumi is headquartered in Seattle, WA., we are dedicated to being a remote first company. This role will be located remotely in the United States. 

In This Role You Will:

• Own and execute regional and account-based field marketing programs that create, expand, and accelerate sales opportunities across priority accounts
• Work directly with regional sales teams to adapt and deploy digital, content, and field marketing programs aligned to GTM priorities and target accounts
• Partner closely with Performance Marketing to ensure digital programs effectively support ABM initiatives and regional field campaigns
• Collaborate with Events Marketing to plan and maximize Pulumi’s presence at industry conferences, partner events, executive dinners, and regional meetups
• Plan and facilitate high-impact customer and prospect engagements—including Customer Advisory Boards (CABs), Customer Business Reviews (CBRs), and innovation days—in partnership with Sales and Customer Experience teams
• Work with marketing and sales leadership to define, document, and operationalize processes for event lead follow-up and field-level engagement
• Provide consistent, clear weekly communications to sales teams on upcoming campaigns, field events, and available marketing support
• Partner with the Head of Community and Community Engineering to drive the strategy and execution of Pulumi User Groups (PUGs), including cadence, topics, and regional alignment with sales priorities
• Manage end-to-end field event execution and logistics, including venue sourcing, staffing coordination, vendor management, and ensuring appropriate onsite marketing collateral
• Track, measure, and report on the effectiveness and impact of field marketing programs and events, using data to continuously refine approach and execution

We’re Looking For Someone With:

• 3+ years of field, regional, or demand-focused marketing experience in a SaaS environment
• Experience marketing to technical or developer audiences, with an understanding of how to engage and influence technical buyers
• Strong written and verbal communication skills, proactively providing consistent and thorough updates to stakeholders
• Attention to detail and organizational skills, with the ability to manage multiple programs, events, and stakeholders simultaneously
• Hands-on experience supporting or working with customer communities, user groups, or Customer Advisory Boards (CABs)
• A highly collaborative mindset and a willingness to roll up sleeves and personally execute—not just coordinate—field marketing programs
• Experience supporting multiple regions or distributed sales teams, with the ability to adapt programs to regional needs
• Familiarity with Salesforce or similar CRM tools to track, measure, and report on field and event-driven activity
• Willingness to travel up to ~20% to support in-person field events and customer engagements

Compensation:

• Base Salary Range: $140,000 - $160,000
• All full time employee offers at Pulumi include base salary, bonus or variable, equity and benefits (details below).

Benefits & Perks at Pulumi:

Healthcare Coverage:

Time Off:

401(k):

Parental Leave:

Remote-First Culture:

Professional Development:

Equity Ownership:

Additional Support:

About Pulumi:

Pulumi is reimagining how teams build cloud software, enabling developers and infrastructure experts to work better together through a unique combination of programming languages, tools, and systems innovation.

Our flagship infrastructure as code technology is open source and our SaaS product, Pulumi Cloud, provides platform teams, secrets management, and cloud management capabilities, and more. We have pioneered leveraging AI across all of these areas with our LLM-powered Pulumi Copilot to push the boundaries of what's possible. At Pulumi, we dream big, in the pursuit of helping our customers out-innovate and win.

Founded in 2017 by industry veterans with over five decades of combined experience building developer platforms, Pulumi now has a global community of more than 350,000 members and serves over 3,250 customers. Despite our rapid growth, we're still only getting started, and are early in our mission to democratize the cloud. If you thrive in a fast-paced, high-performance, we want to work with you to accelerate Pulumi's impact.

At Pulumi, we don't just accept difference, we celebrate, support, and thrive on it for the benefit of our employees, our products, and our customers. Pulumi is proud to be an equal opportunity workplace and is committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Title: Staff Product Designer, Group Practices

Location: New York, New York, United States; San Francisco, California, United States; Seattle, Washington, United States

Job Description:

1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.

But we're going further. Over 70,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.

We're a Series D company with $325M+ in funding (a16z, Accel, GV, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

About the Role

Group practices are one of Headway's biggest growth levers — and one of its most complex design challenges. Unlike solo providers, group practices operate through owners, admins, supervisors, and supervisees, each with different permissions, workflows, and goals. A single group practice might onboard dozens of providers simultaneously, manage supervisory billing relationships across multiple states, and need practice-level reporting that doesn't exist today.

This is also a massive business opportunity. Supervisory billing — enabling provisionally licensed therapists to bill insurance through Headway — represents a ~250K new provider TAM and over $100M in annual revenue potential. It's the #2 reason we lose group practice sales (after rates), and we're just getting started: we launched in-product onboarding in Q1 and are expanding state-by-state throughout 2026.

As a Staff Product Designer for Group Practices, you'll be the design anchor for the only segment-based pod at Headway. You won't just own a surface — you'll own a customer. That means designing across the full lifecycle: from how group practices discover and join Headway, to how they onboard and activate supervisees, to how they manage packaging tiers and track practice performance. You'll think like a business builder — understanding the revenue model, making sharp prioritization calls, and designing product experiences that directly drive growth.

We're building an AI-first design team at Headway. Designers are expected to use AI tools like Claude, Cursor, and MagicPatterns to prototype and stay involved through launch and iteration directly in code. We're looking for designers who are already working this way and see AI as a primary part of their workflow.

In this role, you will:

• Own the design of the group practice experience end-to-end — from onboarding and supervisory billing, to packaging and SLA compliance, to practice management and admin tooling. You're the design anchor for the entire segment.
• Drive supervisory billing from early product to nationwide scale — design the onboarding, activation, and in-product experience for supervisors and supervisees as we expand from NY to all 50 states.
• Design for admins and owners as your primary persona — build bulk workflows, role-based views, multi-provider management, and practice-level analytics that solo-focused products don't support.
• Adapt platform-wide launches for group practices — when Headway ships packaging, identity verification, or onboarding improvements, you'll ensure they work for the group practice context, often requiring fundamentally different design approaches.
• Start in planning mode, using tools like Claude.ai to clarify the problem space, understand data, and test initial assumptions. Prototype with Claude Code/Cursor and MagicPatterns to build and iterate on flows and IAs. Let AI generate the pixels and code while you define the right patterns, behaviors, and quality. Partner with product & Eng to decide when to move into production.
• Partner closely with Sales and Customer Success, who have deep relationships with group practice customers — translate their insights into product direction and design decisions.
• Contribute to the design system and culture, share your AI practice, prompts, and patterns with the design team.

You'll be a great fit if you:

• Have 8+ years of product design experience, with significant time spent designing for multi-user systems with different roles and permissions (admins, operators, end users)
• Have 0→1 product experience — you've designed new product lines, validated business models through design, or taken a product area from early concept to scale
• Think like a business builder — you understand revenue models, can connect design decisions to business outcomes, and make sharp prioritization calls about where design effort creates the most value
• Have designed for platforms or marketplaces where segment-specific needs must be balanced with platform consistency — you know when to customize and when to unify
• Bring strong visual and interaction design craft across both growth surfaces (onboarding, activation) and product surfaces (dashboards, tooling, operational workflows)
• Are comfortable partnering with Sales and CS as key stakeholders — not just PM and Eng — and translating customer relationships into product insights
• Are comfortable with AI prototyping tools (Claude Code, Cursor, MagicPatterns) and see them as a core part of how you work
• Want your work to make a meaningful difference in people's lives — by helping group practices thrive on Headway, you're expanding access to affordable mental healthcare at scale

Compensation and Benefits:

The expected base pay range for this position is $212,000 - $265,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.

We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing inidual contributions and potential.

• Benefits offered include:
  • Equity compensation
  • Medical, Dental, and Vision coverage
  • HSA / FSA
  • 401K
  • Work-from-Home Stipend
  • Therapy Reimbursement
  • 16-week parental leave for eligible employees
  • Carrot Fertility annual reimbursement and membership
  • 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
  • Flexible PTO
  • Employee Assistance Program (EAP)
  • Training and professional development

We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the ersity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified iniduals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.

A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.

Title: Dessert Cart Attendant- Coors Field - Coors Field-Suite Cater

Location: Denver, CO, US, 80205

Department: Food Service

Job Description:

Coors Field is home to the MLB Colorado Rockies in Denver, Colorado.  Aramark supports our clients by providing a high level of attention to detail and outstanding customer service in all that we do.  Within the ballpark we have our top tier guests and clients that expect nothing but the best –luckily the best is what we deliver.  The Premium Dessert Cart Attendants are responsible for setting up the dessert cart, executing service of dessert throughout the suite level, and cleaning the cart after each shift.

Our ideal candidate is an inidual who can work independently and communicate swiftly and consistently with their team and leadership.  Making a lasting impression on our guests and ensuring that a five-star, white-gloved experience is made. Having a sweet tooth is a plus!

Ability to work evenings, holidays and special events may be required.

This position is considered an Hourly/Seasonal/Part-Time Employee/Unionized

Compensation Data

COMPENSATION: The Hourly rate for this position is $19.50 to $19.50. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

Qualifications

• 18 years of age or older (Required)
• TEAM/ServSafe Alcohol Certification (Required) – will be trained and certified upon hire (as needed)
• ServSafe or Food Safety Certification equivalent (Required) – will be trained and certified upon hire (as needed)
• Previous cash handling experience (Preferred)
• Ability to push a cart that weighs up to 50lbs. through doorways and over carpet (Required)
• Good written and verbal communication skills (Preferred)
• Basic reading, writing and math skills

This role will have physical demands including, but not limited to, lifting, bending, pushing, pulling, and/or extended walking and standing.  This role may also require uniforms and/or usage of PPE.

This role requires membership into UNITE Here Local 23 – Denver, Colorado

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

Title: Customer & Office Support Representative

Location: Birmingham, AL, US, 35242

Hybrid

Department: Customer Satisfaction

Job Description:

PRADCO Outdoor Brands (PRADCO) manufactures and markets major hunting and fishing brands and products. We are a leader in producing game calls, scents, attractants, game feeders, game cameras, tree stands and fishing lures. PRADCO Hunting owns the brands Moultrie, Summit, Knight & Hale, Code Blue, Texas Hunter Products and Whitetail Institute. PRADCO Fishing owns more than 20 brands including Bobby Garland, Booyah, Heddon, Lindy, Rebel, Thill, and YUM. For more information on PRADCO products, please visit our website at www.pradcooutdoorbrands.com. PRADCO team members participate in a selection of outstanding benefits, including: Profit Sharing Trust, Excellent Medical/Dental/Drug/Vision benefits, and many other benefits.

Job Summary

Customer and Office Support  Representative-PRADCO Hunting

The PRADCO Hunting Division is seeking an energetic, goal-oriented Customer and Office Support  Rep with a passion for delivering customer support to our erse community of avid subscribers and team members. This Rep will provide exceptional, proactive support through a primarily remote work environment. The Rep will communicate with customers via multiple channels, including phone, email, live chat, social media, and text, and also provide basic administrative assistance to others on the PRADCO Hunting Team.

We are seeking a professional who is adaptable to evolving products, tools, and services and flexible in working in a fast-paced environment. You will be joining a dedicated team that is focused on supporting each other while constantly enhancing their product knowledge and expertise.

The Customer and Office Support Representative will report to the Customer Service Supervisor.

Job Responsibilities

•  As an expert on PRADCO Hunting’s suite of products, serve as the main point of contact for customers via phone, email, live chat, social media, text, etc  
• Maintain a quality rating by following procedure and acting in the customers’ best interest   
• Record all interactions with customers in the provided CRM system  
• Provide various administrative tasks for the PRADCO Hunting Team to include mail and package delivery and receipt.
• Meet evolving department goals and metrics

Job Requirements

• High school diploma  
• A minimum of 1-year experience providing support in customer service and office support.

Preferred Skills

• Experience working with Zendesk or similar CRM system 
• Appreciation for the outdoors

Essential Job Function

• Ability to work in a remote setting with a reliable internet connection  
• Great communication skills  
• Strong time-management skills  
• Goal-oriented mindset 
• Outstanding organizational, interpersonal and communication (written and verbal) skills.
• Strong problem-solving skills
• May require sitting for long periods of time in an office environment.
• Coachable mindset.
• Ability to multitask

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

Title: Part-Time Office Coordinator

Location: Chicago, IL

Job Description:

About Vibes  

Vibes’ mobile-first platform creates personal, revenue-driving and long-term mobile engagement between consumers and the world-class brands they love. Industry leaders like Chipotle, Kohl’s and Polo Ralph Lauren use Vibes to grow customer relationships with relevant, high-volume mobile messaging and mobile wallet marketing on a global scale. Vibes enables marketers to seamlessly connect with their customers using a data-rich and API-packed solution that beautifully optimizes and unifies their SMS, MMS, RCS and Mobile Wallet campaigns. To learn more about Vibes, visit www.vibes.com.  

Role Summary 

We are currently looking for an energetic and detail-oriented office Coordinator who can wear many hats and is eager to be the first to open shop.   

Vibes cares about character and culture as much as competency. We strive to build a workplace where people are excited to come to work every day and feel empowered and motivated to do their best work.  

This is position is part-time and based in our Chicago headquarters and reports to the Senior Director of Talent & Development. Vibes has been recognized in 2026 as aBuilt In Best Places to Work. 

Responsibilities: 

• Maintain a clean and organized reception/kitchen area and greet all company guests 
• Lead and coordinate internal and external company-wide events 
• Organize and set-up social events (e.g. core weeks, happy hours, etc.) 
• Take ownership of ordering, replenishing and stocking kitchen and office supplies 
• Act as company liaison with building management and office vendors 
• Provide administrative support to all departments, even if it’s last minute! 
• Manage delivery and distribution of all mail logistics in the office

Requirements & Qualifications: 

• Previous administrative support experience 
• Experienced MS Office user (Outlook, Word, Excel, PowerPoint) 
• Proven track record juggling multiple priorities and deadlines 
• Strong communication, project management and critical thinking skills 
• Strong attention to detail  
• Warm, out-going personality 
• Ability to work independently and within a team environment 
• Exceptional time management skills 
• Ability and interest in learning 
• Curiosity in cutting edge technology 
• Professional, reliable, organized, driven and results-oriented

Our Core Values: 

• Respect, honesty, and integrity for all stakeholders  
• Always be learning 
• Relentless focus on the customer  
• Never be satisfied 
• Create value  
• Seek accountability and ownership

Compensation and Benefits 

Equal Opportunity 

Personal Lines Sales Agent

Location: Remote USA

Full time

Department

Compensation

We believe in paying competitively for great work. As a remote team, we set our salaries at the 75th percentile of national market data in our industry for our US* and Canadian employees. *US candidates located in NYC or SF are benchmarked at the 90th percentile. You can count on your pay being in line with (or above) the market. We review compensation at least once a year to make sure we’re staying competitive and rewarding our team’s contributions.

About Trellis

We’re a profitable, fast-growing Series A startup backed by General Catalyst, QED, NYCA, and Amex Ventures. As a remote-first team, we move quickly, experiment boldly, and build with intention.

If you’re craving meaningful impact, energized by ambiguity, and are ready to build alongside exceptional teammates, you’re going to love doing your best work at Trellis.

About the Role

This isn’t just a sales role. It’s your opportunity to thrive in a fast-moving, fully remote environment where cutting-edge technology meets real human impact. We celebrate performance, reward initiative, and create clear pathways for growth.

This is a remote position open to candidates in most U.S. states.

Uncapped Earning Potential

Base salary plus generous commissions for every sale above your monthly floor

Exciting bonuses including contests, high-premium incentives, and elite sales clubs

Top performers consistently earn $100K+ - some break $160K

What You’ll Do

Own the full sales cycle across phone, text, and email, connecting with customers on their preferred channel to create a seamless, personalized experience

Access 80+ insurance carriers to find the best-fit policies for each customer, no one-size-fits-all options

Leverage AI-powered tools and tech, streamline your workflow to maximize your impact and boost your earnings

Close 60+ policies per month with warm, inbound leads, no cold calling

What You Bring to the Table

2+ years of Personal Lines Insurance Sales experience

Experience in a contact center environment that offers multiple carriers

Proven track record of hitting or exceeding quotas in a high-volume, fast-paced environment

Excellent communication skills, phone and written

Tech-savvy, motivated, and adaptable

Our agency operates 7 days a week, from 9 AM to 9 PM ET. To best serve our customers, team members work one weekend day per week and enjoy two days off. Scheduling is aligned during the interview process.

Why Trellis

What sets Trellis apart:

Benefits:

If you want a role where you’ll grow, be trusted, and build something that improves people’s lives, Trellis is the place.

We are an equal opportunity employer. We celebrate ersity and are committed to creating an inclusive environment for all employees.

Note: all employees must complete a background check prior to starting employment with Trellis or its subsidiaries

Customer Service Representative

Houston, TX

About Champion & Nash HVAC

Champion & Nash HVAC is an established company with over four decades of experience providing top tier residential and light commercial service to the Houston community and surrounding areas. 

About the Role

We are seeking a Customer Service Representative (CSR) to serve as the frontline of our business. In this fully remote position, you’ll handle customer calls, schedule appointments, promote memberships, and ensure every interaction reflects our standard of excellence.

What You’ll Do

• Answer and book incoming calls promptly using established scripts
• Collect accurate customer information and schedule the correct job type
• Overcome objections and resolve customer concerns empathetically
• Maintain KPIs, including booking rate, call time, memberships, and call volume goals
• Confirm and follow up on appointments, including outbound scheduling as needed
• Promote current memberships, promotions, and add-on services

Benefits and Perks: 

Champion & Nash HVAC treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our employees with: 

• Competitive Pay
• Benefits: We offer top-notch benefits!
  • Various medical, dental & vision plans, including 100% employer covered options for you and your family
  • 401(k) match up to 3.5%
  • 100% Company paid long & short-term disability and life insurance
  • Flexible spending accounts for health and dependent care
• Training and Career Growth: Paid training opportunities and countless internal career growth opportunities. Whether you’re interested in becoming a Field/Department Manager or maybe you’re interested in Sales, Tech and Corporate roles, we’re here to support your growth. 
• Paid Time Off: Company paid holidays, 3 weeks of PTO, and a paid Parental Leave Policy
• Company Branded Attire

Champion & Nash HVAC is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.

Title: Remote Inside Sales Representative New Acquisition

Location: KS United States

Job Description:

JobID: 3019517

Category: Inside Sales

JobSchedule: Full time

Posted Date: 2026-04-14T13:59:45+00:00

JobShift:

:

• Unlimited earning potential with uncapped commissions
• Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement)
• Paid Time Off
• Career growth opportunities
• 5 Weeks paid training
• No cold calling

Position Summary:

Sales Agents receive inbound telephone calls (no outbound calling) as a result of various ADT marketing and partner campaigns. Engage with interested Security and Smart Home customers to close sales and schedule install appointments with our ADT Field employees.

• Answer new and existing customer phone calls while following sales processes.
• Consultatively work with customers to close sales by gathering information, determining needs and scheduling installation appointments.
• Ensure customer satisfaction by determining needs and transferring calls to the appropriate party for resolution, performing follow-up including quotes, information requests, etc.

Experience:

• One year of sales experience preferred.

Skills:

• Proven sales ability and closing skills.
• Strong listening skills used to conduct needs analysis.
• Excellent problem solving and communication skills.
• Ability to multi-task while speaking to prospects.

Education/Certification:

• High school diploma or GED

Pay and Benefits Disclosure:

The pay range for this role is $11.00 an hour, plus commission, and is based on experience and qualifications. We offer employees access to healthcare benefits, a 401(k) plan with company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off (PTO) among others. Employees accrue up to 120 hours of PTO in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.

In order to be eligible for this role, you must reside in one of the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nebraska, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, or Wyoming.

If located in Jacksonville, FL - Indianapolis, IN or Newport, KY, must reside 50 miles from either center to be eligible for Remote.

Title: Senior Director, US Ecommerce Digital Consumer Experience & Loyalty

Location: San Francisco United States

New York, NY, USA

Full time

Job Description:

Calling all originals: At Levi Strauss & Co., you can be yourself - and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit - and your future.

The Senior Director, US Ecommerce Digital Consumer Experience & Loyalty is a leadership role responsible for shaping and delivering a best-in-class, end-to-end digital consumer experience across Levi's US ecommerce ecosystem. This leader owns the intersection of digital experience, loyalty, customer care, and conversion, ensuring every consumer touchpoint-from discovery through post‑purchase-drives engagement, loyalty, and profitable growth.

This role serves as the commercial owner of the US digital consumer experience, accountable for key ecommerce performance outcomes including conversion, customer satisfaction, retention, and lifetime value. The position partners closely with Ecommerce, Product, Technology, Marketing, Merchandising, Analytics and Operations leaders to translate consumer insight into scalable, high‑impact digital experiences.

The Senior Director reports to the VP, US Ecommerce and leads a multidisciplinary organization spanning experience design, digital strategy, loyalty, customer care, and emerging digital initiatives.

What You'll Do

Own the US Digital Consumer Experience & Loyalty Strategy

• Set the vision and long‑term roadmap for the US ecommerce digital consumer experience, integrating site experience, loyalty, customer care, and emerging digital touchpoints.
• Own the end‑to‑end consumer journey on levi.com, from content, navigation, and PDP/PLP experiences through checkout, fulfillment support, and post‑purchase service.
• Define experience strategies that directly drive ecommerce KPIs including conversion, CSAT, CLTV, retention, and loyalty program growth.

Drive Business Results Through Experience Excellence

• Act as the commercial business owner for US digital experience performance, prioritizing initiatives that deliver measurable impact against ecommerce growth goals.
• Lead experience optimization efforts using data, experimentation, personalization, and A/B testing to continuously improve conversion and engagement.
• Translate consumer insights, feedback, and behavioral data into actionable improvements across digital and service touchpoints.

Lead Loyalty, Customer Care & Engagement Platforms

• Oversee loyalty experience strategy, ensuring loyalty is fully integrated across digital journeys and omnichannel experiences.
• Lead customer care strategy and operations, ensuring seamless, high‑quality service across voice, chat, email, and digital channels.
• Leverage customer care as a strategic asset by unlocking voice‑of‑customer insights to inform experience and product decisions.

Partner Across Product, Technology & the Business

• Partner with Product Management and Technology teams to align global platforms and roadmaps with US ecommerce priorities.
• Collaborate with Marketing, Merchandising, and Operations leaders to ensure experience initiatives support commercial goals.
• Represent the digital consumer experience in enterprise planning, transformation initiatives, and executive forums.

Build and Lead High‑Performing Teams

• Lead, mentor, and develop a erse, multidisciplinary team across experience design, digital strategy, loyalty, and customer care.
• Build strong operating rhythms, clear accountability, and a culture of consumer obsession, innovation, and results.
• Manage significant operating and capital budgets, vendor relationships, and external partners.

What You Bring

Experience & Background

• Bachelor's degree required
• 12-15+ years of experience in digital ecommerce, consumer experience, product, or related leadership roles.
• Proven experience owning and scaling digital consumer experiences for large, complex ecommerce businesses.
• Strong background in ecommerce conversion optimization, loyalty, customer engagement, and omnichannel experiences.
• Experience managing large teams, senior leaders, and complex cross‑functional initiatives.
• Demonstrated financial acumen, including ownership of P&L, operating budgets, and capital investments.

Skills & Capabilities

• Deep understanding of ecommerce platforms, digital experience design, experimentation, personalization, and analytics.
• Ability to translate consumer insights and data into clear priorities and business outcomes.
• Strong executive presence with the ability to influence, align, and lead at the senior leadership level.
• Experience leading transformation in fast‑paced, consumer‑centric organizations.
• Passion for building teams, developing talent, and creating inclusive, high‑performance cultures.

This is a hybrid position based in our San Francisco, CA headquarters. You will be expected in office 3 days per week typically Tuesday-Thursday. Note, time in office can vary depending on business needs.

The expected starting salary range for this role is $204,000-$300,300 per year. We may ultimately pay more or less than the posted range based on the location of the role. The amount a particular employee will earn within the salary range will be based on factors such as relevant education, qualifications, performance and business needs.

Levi Strauss & Co. (LS&Co.) offers a total rewards package that includes base pay, incentive plans, 401(k) matching, paid leave, health insurance, product discounts, and more designed to help you and your family stay healthy, meet your financial goals, and balance the demands of your work and personal life. Available benefits and incentive compensation vary depending upon the specifics of the role; details relating to a specific role will be made available upon request. Read more about our benefits here.

LS&Co. is an affirmative action and equal employment opportunity employer. We welcome and value people from erse cultures, backgrounds, and experiences to make LS&Co. a collective success.

EOE M/F/Disability/Vets

LOCATION

San Francisco, CA, USA

FULL TIME/PART TIME

Full time

FILL DATE

Title: Reimbursement, Reimbursement Specialist (Claim Denial & Appeal Focus)

Location: US

46,000.00-47,277.00 per year Hourly + Bonus

Hourly

Full Time

Excellent Benefits with Castle paying approximately 94% of medical insurance premium, Company HSA contribution, 30 paid days off a year (includes 10 holidays), 6%-401K match with no vesting schedule.

Job Description:

Why Castle Biosciences?

Exceptional Benefits Package:

• Salary Range: $46,000.00 - $47,277.00. Final salary is based on Experience and Education levels.
• Excellent Annual Salary + 20% Bonus Potential
• 20 Accrued PTO Days Annually + 10 Paid Holidays
• 401K with 100% Company Match up to 6%
• 3 Health Care Plan Options + Company HSA Contribution
• Company Stock Grant Upon Hire

A DAY IN THE LIFE OF A Reimbursement Specialist (Claim Denial & Appeal Focus)

This inidual is responsible for resolving denied insurance claims for laboratory services by providing payers with requested documentation, initiating the appeal process on behalf of the patient, following up on outstanding transactions, and delivering the highest level of customer service to internal and external customers. This role spends most of its time reviewing and resolving front-end claim issues to ensure timely, accurate submission; reviewing Explanation of Benefits (EOBs), electronic remittance advice, and denial letters; assigning ANSI codes; and taking appropriate action in the billing system. Responsibilities include contacting insurance companies for missing information or claim status, using payer portals for follow-up, and supplying additional documentation needed to adjudicate claims. The role also involves creating custom appeals with appropriate arguments to overturn denials based on payer medical policy or state laws and submitting both standard and custom appeal letters for insurance companies including Medicare, Medicare Advantage, and commercial plans.

REQUIREMENTS

• High School Diploma or equivalent GED or equivalent work experience.
• Two years of health insurance billing with experience in identifying and resolving claim issues for laboratory tests
• Must have a working knowledge of various payers' designations of authorized representative forms
• Experience handling a high volume of claims work on a daily basis (35 plus claims per day)
• Must demonstrate the ability to type 35 WPM with 90% or higher accuracy.
• Please see the full job description at the end of the job ad.

SCHEDULE

• Monday - Friday, 8:00 AM to 5:00 PM, non-exempt position, working remotely from your home office based in the USA.

READY TO JOIN OUR BIOTECH TEAM?

We truly appreciate your time. If this feels like the right opportunity for you, we'd love for you to complete our mobile-friendly application. We're excited to learn more about you and look forward to connecting soon!

Castle Biosciences Awards and Research Developments!

WORK AUTHORIZATION

All candidates must be legally authorized to work in the United States. Currently, Castle Biosciences does not sponsor H-1B visas, OPT, or employment-related visas.

ABOUT CASTLE BIOSCIENCES INC.

At Castle, it all comes down to people. After all, disease doesn't just happen - it happens to people. We believe that disease management and treatment decisions can be better informed through a person's unique biology, which is revealed through the scientific rigor of our innovative, laboratory-developed tests. We are committed to empowering healthcare providers and patients with the goal of improved outcomes.

Every employee at Castle has an impact on patient care, and we work to ensure that everyone finds their work to be both challenging and rewarding. We behave with integrity and treat our colleagues with respect and kindness. Our culture fosters an environment of trust, transparency, and collaboration. We prioritize and encourage internal growth and professional development.

Castle Biosciences is an equal opportunity employer as to all protected groups, including protected veterans and iniduals with disabilities.

This email was created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

No third-party recruiters, please

Title: AD Product Management - Rx and Vet Diet

Location: Bellevue, WA 

Category Product Management & Product Design 

Full time 

R29301

Our Opportunity:

At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners everywhere. They are family, and we are passionate about exceeding their expectations at every interaction.

To support our mission, you will be an Associate Director of Product Management - Rx and Vet Diet Customer Experience in our Bellevue, WA office. In this role, you will own and drive improvements to the customer experience across Chewy’s online pharmacy business, leading product initiatives and partnering cross-functionally to deliver a best-in-class experience.

What You’ll Do:

• Roadmap Development and Execution: Define, develop, and implement a Pharmacy and Vet Diet purchase experience roadmap that enhances customer experiences and impacts business outcomes.

• Customer Experience Optimization: Deliver outstanding customer experiences throughout the customer journey, ensuring frictionless shopping, checkout and post-purchase interactions for customers.

• Partner Communication and Vision Alignment: Craft compelling narratives and vision documents to communicate short- and long-term strategies to leadership and partners.

• Cross-functional Collaboration and Product Development: Partner with design, engineering, finance, data science, and business teams to drive complex product initiatives from ideation to execution.

• Data-Driven Decision Making: Provide data-driven insights and develop key performance metrics to optimize purchase funnel performance and order success.

• Product Management Best Practices: Advocate for and continuously improve our product delivery mechanisms, setting a higher standard for feature delivery quality and velocity.

What You’ll Need:

• Educational Background and Experience: Bachelor’s degree or equivalent experience. 7+ years experience in product management within ecommerce, healthcare or similar industry.

• Customer First Product Management Focus: Demonstrated track record of defining and launching product features that delight customers and deliver impact to the business.

• Analytical and Critical Thinking: Strong analytical abilities with strengths in interpreting data, generating insights, and communicating actionable recommendations to partners.

• Communication and Leadership: Excellent written and verbal communication skills, including the ability to present to senior leadership.

• Time Management and Execution: Prioritize and implement time-sensitive initiatives while maintaining attention to detail.

• Partner and Team Collaboration: Strong cross functional partner management capabilities, with experience influencing and collaborating across teams.

• Initiative and Fast-paced Execution: Ability to drive initiatives from concept to execution in a fast-paced environment.

Hub Locations & Work Arrangement:

• Hybrid Model: 3-4 days in hub location per week

• Remote: This role is NOT a remote role.

The base salary range for this role is $166,000 - $265,000.00.

• The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.

We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com. 

Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

Title: Leadership Experience Accelerator Program Associate

Location: Grand Rapids United States

Job Description:

Category Per Diem and On Call Location Grand Rapids, Michigan Job function Operations Job family Per Diem Examiner

Shift Day Employee type On-Call Work mode Remote

Job Description

Under the direction of the Branch Manager or Field Leader, the Mobile Examiner's primary responsibility is to provide coverage in the field ensuring that mobile exams are completed accurately and on time. Maintain a safe and professional environment for applicants, clients, and employees, perform with confidence all aspects of an insurance exam, including specimen collection and processing duties following established practices and procedures. May also be required to act as coach, mentor, instructor and resource person for new employees who have completed the required phlebotomy training program.

Responsibilities:

Ensures all specimens are collected accurately and on time.

• Collects specimens according to established procedures.
• Conducts in center exams and mobile exams, which include taking basic vitals, medical histories, venipuncture, urine collection, and EKG. Also collects specimens for pre- employment drug screenings and other Quest Diagnostics services.
• Responsible for completing application packets and other paperwork accurately.
• Label, centrifuge and split specimens as required by test order.
• Upload and complete cases in portal within 24 hours on weekdays and within 48 hours on weekends.
• Package specimens for transport and ship to lab indicated on work orders.

Responsible for the safe and timely transporting of specimens, supplies, equipment and materials to the appropriate destination.

• Maintains records of each specimen collected each day. Support Record Deletion process when directed by Management.
• Submits original paperwork to destination.
• Provides customer service to clients.

Follows current Examiner's Manual.

• Reads, understands and complies with departmental policies, protocols and procedures: (i.e., Procedure Manuals, Safety Manual, Compliance Manual, Automobile policies and procedures, Employee Handbook, Quality Assurance Manual).
• Maintains all appropriate Phlebotomy logs.
• Maintains error rate of no more than 3%.
• Confirms exams with clients day before appointment and status the case at time of confirmation.
• Correct non-applicant errors within a 24-hour timeframe.
• Submits accurate time and travel logs as directed by management and on time.
• Submits accurate expense forms, if applicable, on the required day.
• Properly clock in and out for work assignments.
• Provides travel logs when applicable.

Demonstrates organizational commitment.

• Adheres to departmental and company code of grooming and dress code and lab coat policies, appearing neat and clean at all times. Be aware of smoke residue and heavy fragrances.
• Wear company issued identification badge at all times during work assignments.
• Reports on time to work, following attendance guidelines.
• Answers the telephone in a friendly and helpful manner, by incorporating the company name, self-identification and a helpful statement.
• Communicates appropriately with customers, agents, applicants, coworkers and the general public.
• Communicates all unresolved problems immediately to the appropriate Manager or Supervisor.
• Remains polite and courteous at all times.

Additional responsibilities required of Mobile Examiner.

• Ensures facilities or work areas are neat, clean and in good repair, takes appropriate action to advise Manager or Supervisor of required repairs and maintenance; Disposes of biohazard containers when scheduled.
• Assist with periodic inventory counts, report shortages and problems to Manager or Supervisor as they occur; stocks supplies as needed.
• Provide supply orders as specified by Branch Manager.
• Work effectively with staff employees to ensure compliance with dress code, EHS & QA requirements, customer service requirements and SOP's, advising Manager or Supervisor of any issues or problems as they arise.
• Performs other department-related clerical duties when assigned.
• Answers phone and dispatch calls when assigned.
• Participates on teams and special projects when asked.
• Assist Manager or Supervisor with the implementation of SOPs for examiner services in accordance with Quest Diagnostics guidelines.
• With direction and guidance from Manager or Supervisor, and having appropriate training guidelines, act as mentor and resource person for new employees providing support for department protocols, practices and procedures.
• Assist with distribution of technical information and communications to the work group.
• Flexible travel (up to 25-mile radius) and flexible work hours. Maintain dates of availability and dates unavailable in Examview.

All other duties as assigned, within scope of the position.

Required use of company iPad or specified electronic device.

Qualifications:

Required Work Experience:

• Minimum 100 documented successful blood draws required.
• Minimum one-year phlebotomy experience. Experience with pediatric and geriatric patients is a plus.

Preferred Work Experience:

• Prefer urine or hair follicle collection and EKG experience.

Physical and Mental Requirements:

• Sitting for periods of time.
• Standing while performing work.
• Driving to and from work assignments.
• Lifting no more than 40 pounds.
• Ability to multitask.
• Must be flexible and available based on staffing requirements, weekends, holidays and overtime. May be required to work occasional on-call duties weekends, evenings, and early AM.
• Must have a valid driver license and clean driving record with access to dependable/insured transportation.

Skills:

• Excellent interpersonal and communication skills.
• Demonstrates good organization, communication, and interpersonal skills; is able to manage concerns of patients and employees in a professional manner.
• Basic computer skills in Microsoft office with the ability to learn new software.
• Must be able to make decisions based on established procedures and exercise good judgment. Seek supervisor guidance when appropriate.
• Ability to work in a rapidly changing environment.

Education

• High School Diploma or Equivalent (Required)

Licenses and Certifications

• ASCP Certification (Required)
• Phlebotomy certification (required in certain states, e.g. California, Nevada, Washington and Louisiana) (Preferred)
• Phlebotomy or Medical Assistant certification (Preferred)

57978

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any inidual as to whom an agency has sent an unsolicited resume.

Title: Sr. Claims Specialist, General Liability

Location: Maitland United States

Job Description:

Zurich is seeking an inidual interested in growing their claims career with our Commercial General Liability Team.

At Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct inidual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected. The candidate selected for this opportunity should be able to report into one of the following North American Claims offices: Maitland, FL; Omaha, NE; Schaumburg, IL ; Addison, TX; Atlanta, GA; Overland Park, KS; New York, NY; or Gold River, CA

As a General Liability Senior Claims Specialist, you will work with a team of claims professionals with erse experiences and backgrounds. This environment will support your development as you hone your technical skill set in General Liability policy interpretation and coverage analysis to resolve your claims effectively.

At this level, you will handle multi-party commercial line claims of moderate to high exposure and complexity within specific authority limits, to ensure that claims are handled in the most efficient, effective way while delivering a customer-centric claims service.

You will be expected to collaborate and develop partnerships with internal and external points of contact including customers, vendors, suppliers, and brokers to provide a quality claims experience. Additionally, you will learn and develop knowledge of established protocols and industry best practices to ensure that claims are handled in the most efficient, effective way while delivering a quality customer-centric claims experience.

Basic Qualifications:

• Juris Doctor with 2+ years of experience in Claims and/or Litigation Management

OR

• Bachelor's Degree with 6+ years of experience in Claims and/or Litigation Management

OR

• High School Diploma Equivalent with 8+ years of experience in Claims and/or Litigation Management

OR

• Zurich Certified Insurance Apprentice with an Associate Degree and 6+ years of experience in Claims and/or Litigation Management

OR

• Completion of Zurich Claims Training Program and 6+ years of experience in Claims and/or Litigation Management
• Must obtain and maintain required adjuster license(s)
• Proficiency in Microsoft Office
• Knowledge of insurance regulations, markets, and products

Preferred Qualifications:

• 6+ years of experience in commercial general liability claims handling, including complex litigated and high severity injury claims
• 6+ years of litigation management experience
• Ability to work independently
• Active adjuster's license
• Strong relationship-building skills and ability to collaborate across work groups
• Familiarity with claims adjustment process and vendor utilization
• Understanding of financial and actuarial/reserving concepts
• Negotiation strategies expertise
• Strong strategic thinking and negotiation skills
• Organizational and time management abilities
• Customer service experience
• Strong analytical, critical thinking, and problem-solving skills
• Excellent verbal and written communication skills

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply-your unique background matters to us. The pay range shown is a national average and may vary by location. The proposed Salary range for this position is $75,800.00 - 124,100.00, with short-term incentive bonus eligibility set at 15%.

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment-so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500.

Join us for a brighter future-for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code § 1033.

Location(s): AM - Maitland, AM - Addison, AM - Atlanta, AM - Florida Virtual Office, AM - Gold River, AM - New York, AM - Omaha, AM - Overland Park, AM - Schaumburg

Remote Working: Hybrid

Schedule: Full Time

Employment Sponsorship Offered: No

Linkedin Recruiter Tag: #LI-MD1 #LI-ASSOCIATE #LI-HYBRID

Nearest Major Market: Orlando

Title: Sales Representative, Inbound Remote

Location:

Chandler, Arizona, United States • Tempe, Arizona, United States • Phoenix, Arizona, United States • Mesa, Arizona, United States • Scottsdale, Arizona, United States • Paradise Valley, Arizona, United States • Tucson, Arizona, United States • Peoria, Arizona, United States • Queen Creek, Arizona, United StatesView Less

Remote

Job Description

Sales - Inside/Call Center

Typical Starting Salary

$55,000-$75,000

Minimum Salary

$55,000.00

Maximum Salary

$75,000.00

Schedule

Full-Time

Flexible Time Off Annual Accrual - days

15

Job Description:

Description

Apply Today - Training Classes Begin May and June 2026!

Are you ready to launch a rewarding career in insurance sales? We're seeking motivated, people-focused iniduals to join our Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth‑oriented role.

Key Date:

• Unlicensed Class: May 18, 2026
• Licensed Class: June 1, 2026
• Unlicensed Class: June 29, 2026

Start your journey with us and build a career where your talent and passion for helping others truly make an impact.

As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support you need to succeed from day one.

Plus, you'll enjoy:

• Generous earning potential
• Paid licensing and training opportunities
• Comprehensive benefits
• Flexible work arrangements
• Strong work-life balance
• And more!

Why Liberty Mutual?

Pay Details:

• Starting base salary is $45K with opportunity for growth + generous commission.
• Average first year earnings range from $55K-$75K through a combination of base salary and generous commission.
• Top Performing Agents in their second year and onward, can earn up to $85k+.

Our Sales Representative, Inbound Remote position is available for candidates based in the state of Arizona. Applicants must reside within this specified location to be considered for this role.

Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.?

Job Details

As an Inbound Sales Representative you will be handling inbound calls and warm leads, consulting with potential and existing policyholders on their insurance needs and matching the correct coverages, products, and benefits to convert sales leads into policyholders.

You'd be a great fit if you are:

A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.

A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their inidual needs.

A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders.

A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.

Position Details:

From day one you will begin paid training in a remote work environment. All Inbound Sales Representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!

• Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
• Comprehensive medical benefits from Day 1.
• No cold calls, all incoming warm leads.
• Opportunities for rewards and recognition.
• Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift.
• All computer equipment is provided. You must be able to maintain department work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet service

Qualifications

• 2-3 years sales experience preferred. 2 years of sales/service-related work experience required.
• Strong, engaging interpersonal and persuasion skills needed to close sales.
• Ability to communicate well to both prospects and customers.
• Excellent analytical, decision-making and organizational skills.
• Strong typing capabilities and PC proficiency.
• Property and Casualty License required after hire.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every inidual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Title: Sales Representative, Inbound

Remote

Location: Boston, Massachusetts, United States • Worcester, Massachusetts, United States • Springfield, Massachusetts, United States • Dover, New Hampshire, United States • Manchester, New Hampshire, United States • Bangor, Maine, United States • Augusta, Maine, United States • Hartford, Connecticut, United States • New Haven, Connecticut, United States

Job Description:

Description

Apply Today - Training Classes Begin May and June 2026!

Are you ready to launch a rewarding career in insurance sales? We're seeking motivated, people-focused iniduals to join our Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth‑oriented role.

Key Date:

• Unlicensed Class: May 18, 2026
• Licensed Class: June 1, 2026
• Unlicesned Class: June 29, 2026

Start your journey with us and build a career where your talent and passion for helping others truly make an impact.

As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support you need to succeed from day one.

Plus, you'll enjoy:

• Generous earning potential
• Paid licensing and training opportunities
• Comprehensive benefits
• Flexible work arrangements
• Strong work-life balance
• And more!

Why Liberty Mutual?

Pay Details:

• Starting base salary is $45K with opportunity for growth + generous commission.
• Average first year earnings range from $55K-$75K through a combination of base salary and generous commission.
• Top Performing Agents in their second year and onward, can earn up to $85k+.

Our Sales Representative, Inbound Remote position is available to candidates based in the states of Massachusetts, Maine, New Hampshire, and Connecticut. Applicants must reside in one of these specified locations to be considered for this role.

Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.?

Job Details

As an Inbound Sales Representative you will be handling inbound calls and warm leads, consulting with potential and existing policyholders on their insurance needs and matching the correct coverages, products, and benefits to convert sales leads into policyholders.

You'd be a great fit if you are:

A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.

A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their inidual needs.

A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders.

A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.

Position Details:

From day one you will begin paid training in a remote work environment. All Inbound Sales Representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!

• Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
• Comprehensive medical benefits from Day 1.
• No cold calls, all incoming warm leads.
• Opportunities for rewards and recognition.
• Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a

minimum of 12 months before consideration for another shift.

• All computer equipment is provided. You must be able to maintain department work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet service

Qualifications

• 2-3 years sales experience preferred. 2 years of sales/service-related work experience required.
• Strong, engaging interpersonal and persuasion skills needed to close sales.
• Ability to communicate well to both prospects and customers.
• Excellent analytical, decision-making and organizational skills.
• Strong typing capabilities and PC proficiency.
• Property and Casualty License required after hire.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every inidual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco

Title: Sales Representative, Inbound

Remote

Location: Charlotte, North Carolina, United States • Charleston, South Carolina, United States • Columbia, South Carolina, United States • Springfield, Massachusetts, United States • Charleston, West Virginia, United States • Huntington, West Virginia, United States • Wheeling, West Virginia, United States • Greenville, South Carolina, United States • Indianapolis, Indiana, United States • Fort Wayne, Indiana, United States • Evansville, Indiana, United States • Charlotte, North Carolina, United States • Raleigh, North Carolina, United States • Greensboro, North Carolina, United States • Newark, New Jersey, United States • Hoboken, New Jersey, United States • Boston, Massachusetts, United States • Worcester, Massachusetts, United States • Boston, Massachusetts, United States • Worcester, Massachusetts, United States • Springfield, Massachusetts, United States

Job Description:

Description

Apply Today - Training Classes Begin March & April 2026!

Are you ready to launch a rewarding career in insurance sales? We're seeking motivated, people-focused iniduals to join our Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth‑oriented role.

Key Date:

• Unlicensed Class: March 23, 2026
• Licensed Class: April 6, 2026

Start your journey with us and build a career where your talent and passion for helping others truly make an impact.

As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support you need to succeed from day one.

Plus, you'll enjoy:

• Generous earning potential
• Paid licensing and training opportunities
• Comprehensive benefits
• Flexible work arrangements
• Strong work-life balance
• And more!

Why Liberty Mutual?

Pay Details:

• Starting base salary is $45K with opportunity for growth.
• Average earnings range from $55K-$75K through a combination of base salary and generous commission.
• Top Performing Agents in their second year and onward, can earn up to $85k+.

Our Sales Representative, Inbound Remote position is available for candidates based in the states of North Carolina, New Jersey, South Carolina, Indiana, Massachusetts and West Virginia. Applicants must reside within these specified locations to be considered for this role.

Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.

Job Details

As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders.

You'd be a great fit if you are:

A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.

A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their inidual needs.

A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders.

A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.

Position Details:

From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!

• Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
• Comprehensive medical benefits from Day 1.
• No cold calls, all incoming warm leads.
• Opportunities for rewards and recognition.
• Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift.
• All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet services.

Qualifications

• 2-3 years sales experience preferred. 2 years of sales/service-related work experience required.
• Strong, engaging interpersonal and persuasion skills needed to close sales.
• Ability to communicate well to both prospects and customers.
• Excellent analytical, decision-making and organizational skills.
• Strong typing capabilities and PC proficiency.
• Property and Casualty License required after hire.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every inidual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco

Senior Specialist

Location: Nationwide United States

Job Description:

What Pharmaceutical Manufacturer Solutions contribute to Cardinal Health

The Sr. Specialist, GPO Operations Analytics is within Cardinal Health's Specialty GPO Operations business and is responsible for supporting the Pharmaceutical Manufacturer Solutions. The Sr. Specialist will work heavily in Excel and will be responsible for all reporting submissions. This responsibility encompasses all aspects of analyzing, reconciling, processing, and troubleshooting the sales and administrative fee reporting supplied by assigned Pharma Business Partners.

Location: This position is remote and can be based anywhere within the United States. Candidates must be able to work within EST or CST business hours.

Responsibilities

• Responsible for all aspects of analyzing, reconciling, processing, and troubleshooting the sales and administrative fee reporting supplied by assigned Pharma Business Partners.
• Operationalize GPO contracts by interpreting contract exhibits and building relevant Excel and Looker reporting tools.
• Manage all reporting submissions per the terms of the agreement between Cardinal Health Specialty GPO and Pharma Business Partner.
• Work with internal team members to gather the dispute information and handle all communication with business partners to resolve.
• Will learn SAP, Google Looker, and business specific tools.

Qualifications

• 1+ years' experience, preferred.
• Must have intermediate to advanced Excel skills (VLOOKUP, Pivot Tables, etc)
• Skillset across all aspects of Microsoft Office (Word, PowerPoint, Outlook), highly preferred
• Excellent communication, written and interpersonal skills
• Prior Healthcare experience preferred, not required
• Inidual must be detail oriented and willing to take the initiative (given the remote setting of the role)

What is expected of you and others at this level

• Identifies possible solutions to a variety of technical problems and takes actions to resolve
• Demonstrates a commitment to consistently providing customers a quality experience; performs necessary duties to fulfill customer service level expectations or agreements
• Communicates effectively with customers; listens to customers' needs and takes actions to meet them
• Employs a basic understanding of customers' views and cultural sensitivities to improve services or deliverables
• Identifies and recommends improvements related to own workflow
• Demonstrates attention to detail when compiling and reporting information; reviews work to ensure that information complies with quality standards

#LI-Remote

Anticipated salary range: $68,500-$88,000

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 04/20/2026 * if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values ersity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here

Title: Sales Representative, Inbound

Remote

Location: Philadelphia, Pennsylvania, United States • Pittsburgh, Pennsylvania, United States • Cleveland, Ohio, United States • Columbus, Ohio, United States • Cincinnati, Ohio, United States • East Syracuse, New York, United States • Albany, New York, United States • Buffalo, New York, United States • Newark, New Jersey, United States • North Syracuse, New York, United States

Job Description:

Description

Apply Today - Training Classes Begin May and June 2026!

Are you ready to launch a rewarding career in insurance sales? We're seeking motivated, people-focused iniduals to join our Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth‑oriented role.

Key Date:

• Unlicensed Class: May 18, 2026
• Licensed Class: June 1, 2026
• Unlicesned Class: June 29, 2026

Start your journey with us and build a career where your talent and passion for helping others truly make an impact.

As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support you need to succeed from day one.

Plus, you'll enjoy:

• Generous earning potential
• Paid licensing and training opportunities
• Comprehensive benefits
• Flexible work arrangements
• Strong work-life balance
• And more!

Why Liberty Mutual?

Pay Details:

• Starting base salary is $45K with opportunity for growth.
• Average earnings range from $55K-$75K through a combination of base salary and generous commission.
• Top Performing Agents in their second year and onward, can earn up to $85k+.

Our Sales Representative, Inbound Remote position is available to candidates based in the states of Pennsylvania, New York, New Jersey, and Ohio. Applicants must reside within these specified locations to be considered for this role.

Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.

Job Details

As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders.

You'd be a great fit if you are:

A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.

A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their inidual needs.

A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders.

A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.

Position Details:

From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!

• Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
• Comprehensive medical benefits from Day 1.
• No cold calls, all incoming warm leads.
• Opportunities for rewards and recognition.
• Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift.
• All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet services.

Qualifications

• 2-3 years sales experience preferred. 2 years of sales/service-related work experience required.
• Strong, engaging interpersonal and persuasion skills needed to close sales.
• Ability to communicate well to both prospects and customers.
• Excellent analytical, decision-making and organizational skills.
• Strong typing capabilities and PC proficiency.
• Property and Casualty License required after hire.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every inidual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco

Outreach Care Specialist

Location:

OH-CINCINNATI, 3075 VANDERCAR WAY

GA-ATLANTA, 740 W PEACHTREE ST NW

KY-LOUISVILLE, 3195 TERRA CROSSING BLVD STE 203-204 & 300

FL-TAMPA, 5411 SKY CENTER DR

IN-INDIANAPOLIS, 220 VIRGINIA AVE

View Fewer Locations

locations

FL-MIAMI, 11430 NW 20TH ST, STE 300

OH-SEVEN HILLS, 6000 LOMBARDO CENTER, STE 200

ME-SOUTH PORTLAND, 2 GANNETT DR

Job Description:

Anticipated End Date:

2026-04-20

Position Title:

Outreach Care Specialist

Job Description:

Shift: Monday - Friday; 8:00am - 5:00pm EST

Location: Virtual, Eastern time zone preferred; Alternate locations may be considered if candidates reside within a commuting distance from an office

Virtual: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law

CareBridge Health is a proud member of the Elevance Health family of companies, within our Carelon business. CareBridge Health exists to enable iniduals in home and community-based settings to maximize their health, independence, and quality of life through home-care and community based services.

The Outreach Care Specialist is responsible for ensuring that appropriate member treatment plans are followed on less complex cases and for proactively identifying ways to improve the health of our members and meet quality goals.

How you will make an impact:

• Coordinates follow-up care plan needs for members by scheduling appointments or enrolling members in programs.
• Assesses member compliance with medical treatment plans via telephone or through on-site visits.
• Identifies barriers to plan compliance and coordinates resolutions.
• Identifies opportunities that impact quality goals and recommends process improvements.
• Recommends treatment plan modifications and determines need for additional services, in conjunction with case management and provider.
• Coordinates identification of and referral to local, state or federally funded programs.
• Coaches members on ways to reduce health risks.
• Prepares reports to document case and compliance updates.
• Establishes and maintains relationships with agencies identified in appropriate contract.

Minimum requirements:

• Requires a H.S. diploma or equivalent and a minimum of 1 year related experience; or any combination of education and experience which would provide an equivalent background.

Preferred skills, capabilities, and experiences:

• Certified nurse assistant or certified medical assistant and/or BS/BA degree in a related field preferred.
• Bilingual candidates preferred.
• Proficiency in Microsoft Suite applications.

Job Level:

Non-Management Non-Exempt

Workshift:

1st Shift (United States of America)

Job Family:

MED > Care Coord & Care Mgmt (Non-Licensed)

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

NOTE: Workday keeps job postings active through 11:59:59 PM on the day before the listed end date. Example: If the end date is 3/13, the posting will automatically come down on 3/12 at 11:59:59 PM. In other words - the job is posted until 3/13, not through 3/13.

Title: Support Specialist II

- Hybrid

Location: Mesa, Arizona, United States

Job Description:

The Company 

Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we’ve been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes.

Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you’ll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you’re passionate about making a meaningful difference, we’d love to hear from you.

The Role

The Support Specialist II – Hybrid provides combined Tier 2 technical support and user enablement with moderate proficiency in both domains. They handle hardware diagnostics and system performance issues while also implementing complex features and customizing workflows, serving customers who need both technical resolution and advanced usage optimization.

What You'll Do

• Diagnose hardware-related issues and system performance problems
• Manage user access permissions across multiple systems
• Conduct initial investigation of backend database and logic issues
• Coordinate with technical teams while maintaining ticket ownership
• Implement complex features for specific customer workflows
• Customize solutions combining technical configuration and process optimization
• Deliver personalized training on both technical and functional aspects
• Create custom documentation covering technical setup and usage best practices
• Resolve issues requiring both technical fixes and user education
• Analyze problems to determine root cause (technical defect vs. knowledge gap)
• Develop solutions that address both system configuration and user adoption
• Provide comprehensive support for integration challenges
• Document resolutions that include both technical steps and usage guidance
• Participate in on-call rotation for after-hours support
• Perform other related duties as assigned to support team objectives, departmental needs, and overall organizational priorities

What You'll Bring

Required Qualifications:

• Degree or diploma in Information Technology, Computer Science, Business, or related field (or equivalent industry experience and training)
• A minimum of 1-3 years of experience in technical support or business analysis
• Intermediate technical skills including SQL and system troubleshooting
• Familiarity and experience with software customization and workflow optimization
• Ability to handle both technical investigation and user training
• Strong analytical skills for complex problem-solving
• Excellent communication skills across technical and business contexts
• Ability to diagnose and resolve multi-faceted issues
• Capability to deliver both technical and educational support
• Strong context-switching between different support types
• Flexibility to handle erse customer needs

Asset Qualifications:

• Experience in software implementation or consulting
• Certifications in both technical and business domains
• Knowledge of both ITIL and customer success methodologies
• Experience with system integration projects
• Project management experience

Note: Due to the nature of our work with public safety agencies, this position requires compliance with the FBI's Criminal Justice Information Services (CJIS) Security Policy. Candidates must successfully pass a comprehensive, fingerprint-based background check. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment. For more information on CJIS security requirements, please visit theFBI's CJIS Security Policy Resource Center. 

Versaterm does not use AI in the recruitment process. All stages of recruitment decisions are lead by people, including our qualified acquisition team and our experienced hiring managers.  

Versaterm is an equal opportunity employer and is committed to equity, ersity, inclusion, and a barrier-free workplace. Accommodations are available upon request throughout all stages of the recruitment process and apply to the terms and conditions of employment. For more information, please contact [email protected].

Title: Manager of Customer Onboarding

Location: United States (Remote)

Job Description:

Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.

Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry.  In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. 

We are looking for a strategic, high-energy Onboarding Manager to redefine the first 90 days of our customer journey. Currently, our onboarding process needs a visionary to strip it back and rebuild it for scale, efficiency, and world-class customer experience.

Reporting directly to the Director of Customer Success, you will own the most critical phase of the lifecycle: the transition from "Sold" to "Successful." Your mission is to slash Time-to-Value, boost team morale through better workflows, and build a department that serves as the bedrock for long-term customer retention. This isn't just about managing a team; it’s about architecting a new standard of excellence.

This role is 100% remote for US-based candidates.

You Are

• A Systems Thinker: You don’t just fix symptoms; you find the root cause of friction and build a process to kill it for good.
• An Inspiring Leader: You know how to take an underperforming team and turn them into a high-output "Special Ops" unit through coaching and radical candor.
• Obsessed with Velocity: You hate bottlenecks. You are constantly looking for ways to get customers to their "Aha!" moment faster.
• Data-Informed: You speak the language of KPIs. You don’t guess; you use CSAT, churn data, and activation rates to guide your decisions.

You Will

•  Audit & Overhaul: Conduct a "root to branch" review of our current onboarding playbook and implement a streamlined, automated, and repeatable version.
• Lead the Charge: Manage, coach, and upskill a team of Onboarding Specialists, setting clear expectations and rebuilding a culture of winning.
• Bridge the Gap: Partner with Sales to ensure seamless handoffs and with Customer Success to ensure long-term health is baked into the implementation.
• Drive Retention: Directly impact company-wide Churn and CSAT scores by ensuring every customer feels "high-touch" care through "high-tech" efficiency.
• Report Progress: Define and track the metrics that matter (Time-to-Value, Activation rates, Team Capacity).

You Have

• A proven track record of managing implementation or onboarding teams in a fast-paced environment (SaaS highly preferred).
• Experience leading through change—you’ve successfully navigated a team through a pivot or a process overhaul before.
• A deep understanding of the "Customer Success" philosophy and how the first 30/60/90 days dictate the lifetime value of a client.

Must Have:

• 3+ years in a leadership or management role within Onboarding, Implementation, or Customer Success.
• Process Optimization Experience: Evidence of a time you reduced onboarding friction or shortened implementation cycles.
• Stakeholder Management: Ability to navigate difficult conversations with Sales or Product teams to improve the customer experience.

Nice to Have:

• Experience with HubSpot, Jira, or Gainsight (or similar platforms).
• Experience with automotive industry
• Experience in a "Turnaround" environment where you were responsible for fixing a broken department or process.

Interview Process

       1. Initial Screen (30min)

           Wonderlic Assessment

       2. Hiring Manager Interview (60min)

       3. Cross-Collaboration Interview (30min)

           Direct Report Interview (30min)

       4. Case Study Presentation (45min)

           Career Journey Interview (60min)

We Offer

• 100% remote work environment
• Medical, Dental and Vision insurance within 30 days
• 100% employer-paid medical insurance
• Equity package
• Flexible PTO with 15 days minimum
• Generous Parental Leave
• FSA and HSA options
• 401(k)
• Growth & Wellness Stipend
• WFH Equipment
• Chance to work with the latest technology
• A collaborative, high ownership culture
• Opportunities for development and career growth

Why Join Steer?

Here, you’ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.

Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work.

We value ersity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with erse backgrounds and industries.

Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.

Title: Sales Development Representative

(EST)

Location: US - Remote

Job Description:

About RoadRunner

At RoadRunner, our daily motivation is to accelerate the road to Zero Waste™ while delivering maximum value for our customers and communities through efficient, scalable, and sustainable waste operations. Our team cares deeply about each other and our planet, and we are dedicated to leveraging technology and innovation to modernize a vital industry with integrity, expertise, and a passion for creating a future where waste is a problem of the past™.

Technology, artificial intelligence, and data‑driven strategies are the backbone of our team of waste experts, enabling us to deliver streamlined, cost‑effective, and sustainable waste and recycling services. Since RoadRunner’s founding in 2014, we’ve helped thousands of customer locations nationwide achieve an average of 10–20% savings on their monthly waste bills while improving recycling efficiency. We’re proud that RoadRunner’s industry‑leading model and people‑first culture have been recognized by the 2023 SEAL Business Sustainability Awards, Pittsburgh Business Times’ Best Places to Work (2025), and Pittsburgh Inno’s 2022 Fire Awards.

Our Glassdoor reviews are fantastic (3.3/5 on 311 reviews), our CEO’s approval rating is 71%, and 65% of our reviewers would recommend working here. Our Indeed ratings have consistently improved as we’ve been expanding our teams (3.5/5 on 85 reviews) and we now have over 14K followers on LinkedIn.

***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa.

Start Date: Monday, June 1st, 2026

Compensation: $24.04 / hour ($50k per year) + $6,000 uncapped annual commission + bonuses

Location: 100% Remote (U.S. Based)

**Minimum Educational Requirement:  Must have an Associate’s degree + 1 year sales experience

Take a look at this video to see what it is like to be a Sales Development Representative at RoadRunner!

Your Mission

Ready to accelerate your sales career at a company that's disrupting a legacy industry? RoadRunner is the leader in waste and recycling innovation, and we're looking for an experienced Sales Development Representative (SDR) to join our team.

This role is for a proven seller who thrives in a high-volume, outbound environment. You will be the engine of our sales pipeline, leveraging your prospecting skills to connect with businesses, articulate the value of our revolutionary approach, and schedule qualified meetings for our Account Executives. We provide world-class training to build on your existing skills and help you master our industry.

Your Impact: What You'll Do

• Leverage Your Prospecting Expertise: Put your proven skills to work identifying and qualifying high-potential leads through strategic cold calling, email campaigns, and social media outreach.
• Articulate Value: Clearly communicate how RoadRunner's innovative solutions solve real-world waste management challenges and drive sustainability for businesses.
• Fuel Our Growth: Collaborate closely with Account Executives by scheduling qualified meetings that directly contribute to the company's revenue goals.
• Maintain a Pristine Pipeline: Diligently track all activities, leads, and follow-ups in Salesforce to ensure accurate data and drive an effective sales strategy.
• Embrace a Growth Mindset: Actively participate in our comprehensive sales coaching and training programs to continuously sharpen your skills.

Who You Are: Our Ideal Candidate

The Experience We're Looking For:

• An Associate's degree with 1+ years of direct sales experience.
• Demonstrated experience in effective lead generation and prospecting.
• Demonstrated resilience and a positive attitude in a high volume, cold calling environment.
• Can speak confidently about your past performance, metrics, and successes in a direct, outbound sales role.
• Experience tracking sales activity in a CRM (Salesforce is a strong plus).

What Sets You Apart (Key Attributes):

• A Competitive Spirit: You're driven by goals, motivated by metrics (KPIs), and thrive on the challenge of winning.
• Resilient & Positive: You maintain a positive attitude under pressure and view temporary setbacks as learning opportunities.
• Highly Coachable & Accountable: You actively seek feedback, view it as a tool for growth, and hold yourself to a high standard.
• A Lifelong Learner: You have a genuine passion for sales and are always looking for ways to improve your craft.
• Exceptional Communicator: You excel at connecting with people, building rapport quickly, and conveying ideas clearly and persuasively.

What We Offer: Compensation & Unbeatable Benefits

We invest in our people. Here’s how:

Generous Compensation:

• $24.04 / hour ($50k annually)
• $6,000 Target Annual Commission (uncapped)
• $4,000 Performance Bonus upon graduation from our 9-week training program.
• Clear Promotional Plan with opportunities for increased commission and bonuses.

Top-Tier Health & Wellness:

• 100% paid premiums for employee medical, dental, and vision insurance (starts on the 1st of every month)
• 70% paid premiums for your spouses and dependents.
• 401(k) with a generous company match and complimentary financial planning advice.

Excellent Work-Life Balance:

• 100% Remote Work within the United States
• 15 Days of Paid Time Off, 2 Personal Floating Holidays, & Paid Company Holidays.

Our Commitment to Your Growth: The SDR Training Program

We provide a clear path to success with our structured, hands-on training.

• Weeks 1-4: Foundation & Fundamentals

  • Dive into our state-of-the-art training on sourcing, qualifying leads, and the art of the cold call.
  • Work directly with a full-time sales trainer to build your confidence and strategy.
  • Start making outbound calls and setting your first meetings.

  Weeks 5-8: Strategy & Refinement

  • Develop advanced sales cadences and strategies for your target accounts.
  • Participate in weekly coaching sessions to identify opportunities and refine your approach.
  • Collaborate with your Account Executive and fellow SDRs to evolve as a team.

  Week 9 & Beyond: Mastery & Impact

  • Manage a robust pipeline that you actively work to generate consistent results.
  • Confidently overcome objections and demonstrate the value we bring to our clients.
  • Become an integral, high-performing member of your market team and start earning promotions and bonuses.

  Our Simple & Transparent Interview Process

1. Application Review by our Talent Acquisition team.
2. Prescreen Phone Call with a Recruiter.
3. Final 1-Hour Zoom Interview with our Sr. Talent Ops Lead
4. Decision & Offer.

We are excited to consider talented iniduals from across the country. However, please note that we currently do not support candidates residing in the following states: Alaska (AK) / Delaware (DE) / Hawaii (HI) / Kansas (KS) / Louisiana (LA) / Maine (ME) / Montana (MT) / Nebraska (NE) / Nevada (NV) / New Mexico (NM) / North Dakota (ND) / South Dakota (SD) / Vermont (VT) / Wyoming (WY) / Puerto Rico (PR)

We thank all candidates for their interest in RoadRunner, but we cannot respond to everyone personally. Only those selected for an interview will be contacted. We look forward to reviewing your application! 

RoadRunner is an affirmative action and equal opportunity employer and is committed to the full inclusion of all qualified iniduals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. It is the policy of RoadRunner that qualified iniduals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of RoadRunner to provide reasonable accommodations to qualified iniduals with disabilities in all aspects of the employment process. RoadRunner is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship.

Title: Client Services Associate II

Location: Remote - Open Position (USA)

Job Description:

Company Description

Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012, Guardant® is transforming patient care and accelerating new cancer therapies by providing critical insights into what drives disease through its advanced blood and tissue tests, real-world data and AI analytics. Guardant tests help improve outcomes across all stages of care, including screening to find cancer early, monitoring for recurrence in early-stage cancer, and treatment selection for patients with advanced cancer. For more information, visit guardanthealth.com and follow the company on LinkedIn, X (Twitter) and Facebook. 

The Client Services Associate (CSA) plays a crucial role in delivering exceptional support to clients and patients within their designated territory. Collaborating closely with the Client Services Team, they contribute to achieving departmental objectives and partner cross-functionally with commercial and laboratory operations to develop scalable solutions for Guardant Health. The ideal candidate excels in professional communication and fosters positive relationships with external customers and internal teams alike.

Responsibilities

• CSA is responsible for assisting with training new hires, keeping up with training checklists and auditing new hire work, as needed.
• CSA may be expected to manage a higher case load and/or complex territory based on business needs.
• Answer and assist with common issues/ inquiries and escalate to the CS leadership team if needed.
• CSA is responsible for receiving and responding to all types of communication: phone, email and web inquiries from customers (physician offices, laboratories, and hospitals), sales representatives and patients, while demonstrating a positive and professional image for Guardant Health at all times
• Contribute to volume growth in the territory by resolving cases quickly with a sense of urgency
• Work in a team environment and contribute to the department and company goals
• Keep precise and clear documentation of all email, fax, phone communications and follow-up activities
• Adhere to Standard Operating Procedures (SOP’s) pertaining to data entry and data verification requirements
• Enter and qualify new customer information into Salesforce.com and LIMS
• Contact physicians and other medical personnel to obtain missing information required to complete the order entry process
• Partner with the Clinical lab to ensure client information is correctly entered
• Send/re-send patient reports as requested by the customers
• Communicate professionally and effectively with all iniduals, including external customers and internal Guardant Health team members
• Assist with other administrative duties as assigned based on Company needs
• Assist with kit ordering, coordinating Offsite Phlebotomy Services as needed
• Communicate to clients, patients and sales team using Salesforce (CRM) and other integrated software platforms
• Achieve team and inidual goals and monitor personal metrics
• Use problem solving skills to resolve customer complaints and escalated situations
• Demonstrate flexibility and adaptability in a fast-paced dynamic environment
• Hours and days may vary depending on operational needs, and some lifting (up to 25 pounds) may be necessary

Qualifications

• 4 year college degree in Biological Sciences or similar discipline is preferred
• 2+ years of experience working with customers in pharma, diagnostic, medical device, biotech or healthcare setting is required
• Solid experience using Microsoft Office is needed, Salesforce (CRM) experience is a plus
• Quick learner who can work collaboratively in an operationally complex multi-product environment and can adapt to changing procedures and policies
• Excellent written and verbal communication skills with a high level of computer proficiency, preferably in a Mac environment
• Ability to multitask, work with self-discipline, good judgment, and independence is necessary
• Demonstrated ability to be an organized, detailed oriented problem solver and manage client facing escalated situations in a professional manner
• Flexibility with respect to working hours based on client and company needs
• The position is primarily remote but ability to travel to Guardant Health offices for trainings and meetings is required
• Bilingual English/Spanish is an asset

Hybrid Work Model: This section is applicable to onsite employees who are eligible for hybrid work location as specified by management and related policies.  Guardant has defined days for in-person/onsite collaboration and work-from-home days for inidual-focused time. All U.S. employees who live within 50 miles of a Guardant facility will be required to be onsite on Mondays, Tuesdays, and Thursdays. We have found aligning our scheduled in-office days allows our teams to do the best work and creates the focused thinking time our innovative work requires. At Guardant, our work model has created flexibility for better work-life balance while keeping teams connected to advance our science for our patients.

The annualized base salary ranges for the primary location and any additional locations are listed below. This range does not include benefits or, if applicable, bonus, commission, or equity. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, education, job-related skills, job duties, and business need. Primary Location: Remote - Open Position (USA) Primary Location Base Pay Range: $23 - $31 Other US Location(s) Base Pay Range: $23 - $31 If the role is performed in Colorado, the pay range for this job is: $24 - $33

Employee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment. Ability to sit for extended periods of time.

Guardant Health is committed to providing reasonable accommodations in our hiring processes for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs. If you need support, please reach out to [email protected]

A background screening including criminal history is required for this role. GH will consider qualified applicants with criminal arrest or conviction histories in a manner consistent with applicable law including but not limited to the LA County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).

Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

All your information will be kept confidential according to EEO guidelines.

To learn more about the information collected when you apply for a position at Guardant Health, Inc. and how it is used, please review our_ Privacy Notice for Job Applicants_.

Please visit our career page at: http://www.guardanthealth.com/jobs/

Title: Retention Specialist

Location: Frisco, Texas, 75033, United States

Department: Contact Center / Customer Service

Job Description:

For more than 45 years, Careington International has been a leader in the health and wellness benefits space. Since its founding in 1979, Careington has been delivering dental discount solutions as its core competency. Today, Careington has expanded to offer a growing portfolio of 150+ health, wellness, lifestyle and virtual health products and services designed to deliver cost savings across a spectrum of life needs. Through its affiliated nationally licensed third-party administrator (TPA), Careington International also delivers full-scale administrative services, including customer service, licensed enrollment, claims administration, inidual and group billing.

Summary: 

The Customer Retention and Sales Specialist play a critical role in both revenue protection and revenue generation. This position is responsible for managing qualified cancellation inquiries, executing outbound retention campaigns, driving new discount plan enrollments, and supporting inbound sales efforts as needed.

Specialists engage members who express intent to cancel or are at risk of lapse due to non-payment and conduct consultative conversations to communicate the remaining value of their plan, reinforce the overall value of their policy, clarify contractual commitments, and identify solutions that better align with the member’s needs or budget. The objective is to prevent avoidable cancellations, reduce attrition, and preserve long term membership value.

In addition to retention efforts, specialists actively generate revenue by serving as the frontline sales team for discount plan products and supporting inbound sales call overflow when required. This role requires strong sales acumen, objection handling expertise, resilience, and the ability to balance inbound and outbound responsibilities while consistently meeting or exceeding monthly productivity, save rate, and sales performance expectations.

• This is a hybrid position working Tuesday, Wednesday, Thursday in office and Monday & Friday from home. 

• Training is from 8:30-5:00 for approximately the first 90 days. 

• Work hours are 10:00 a.m. to 7:00 p.m., Monday through Friday.

• This position is paid on the last day of the month and the 15th of each month, with commission included in the payment on the 15th

• Responsibilities: 

• Manage qualified inbound cancellation inquiries with the objective of retaining membership and reducing voluntary attrition.

• Conduct consultative conversations to communicate the remaining value of a member’s plan and overall policy benefits.

• Right size members into alternative plan options that better align with their needs and financial situation when appropriate.

• Execute high volume outbound retention campaigns targeting members at risk due to non-payment or lapse status.

• Recover at risk memberships and re-engage members who initiated cancellations through online or self-service channels.

• Serve as the frontline sales team for discount plan products, driving new enrollments and contributing to revenue growth.

• Support inbound sales call overflow when business needs require.

• Efficiently balance blended inbound and outbound call responsibilities while maintaining quality and compliance standards.

• Meet or exceed monthly save rate, sales production, and call productivity goals.

• Maintain accurate documentation across all member interactions.

• Collaborate with leadership to identify trends, cancellation drivers, and opportunities to improve retention and sales strategies.

Skills:

• Proven phone-based sales, retention, or consultative sales experience.
• Strong objection handling and closing skills with a results driven mindset.
• High energy, competitive drive, and resilience in a performance-based environment.
• Ability to manage rejection while maintaining productivity and professionalism.
• Excellent verbal communication and active listening skills.
• Strong organizational skills with the ability to manage high call volumes.
• Adaptability in a dynamic, metrics focused sales environment.
• Team oriented mindset with strong inidual accountability.
• Experience with CRM systems and call center software is preferred
• Proficiency in Microsoft Office applications, particularly Excel

Education:

• Group 1 Life & Health License required 
• College degree preferred

Title: Senior Underwriting Director

Job Description:

This role is a remote position and can be based anywhere in the United States.

Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see — and discover that better can take you anywhere you want to go.

The Senior Underwriting Director provides guidance to more junior staff and assists Underwriting Management with research and training of Underwriting Staff. The incumbent will also take the lead on high scope and complex Underwriting department projects.

Position Responsibilities:

• Manage all aspects of potentially unlimited total line in close association with reinsurers.

• Select and classify risk according to company philosophy and standards.

• Participate in and provide a leadership resource for projects in the Underwriting Department.

• Be an information resource for underwriters at all levels.

• Combine appropriate attention to established standards of turnaround with higher level of service and professionalism.

• Analyze and interpret medical, non-medical, and financial information.

• Make decisions within approval limits.

• Ensure that complete and appropriate underwriting requirements are completed while at the same time practicing effective expense management.

• Management of reinsurance process to ensure maximum capacity while avoiding reinsurance “gridlock”.

• Management/control of ersification process as “lead” underwriter on very largest of cases.

• Manage referral/consultation process to ensure that timely and accurate decisions are provided.

• Manage mortality on preferred block of business, through flex guidelines to ensure pricing/mortality expectations are met.

• Ensure consistency and adherence to established departmental guidelines though referral process.

• Actively participate in the development, implementation and management of New Business initiatives.

• Actively participate in the ongoing training and professional development of underwriting team.

• Act as resource/mentor to other members of the underwriting team, particularly at the consultant level.

• Champion appeals and business decisions in concert with the Chief Underwriter.

• Maintain positive and effective relationships with internal and external partners.

Required Qualifications:

• Post-secondary education or equivalent work experience.

• Minimum 15 years underwriting experience.

• Expert knowledge and understanding of medical, non-medical and financial underwriting principles and practices.

• In depth knowledge of unique estate, business and insurance planning tools and techniques.

• In depth/current knowledge of political, economic, financial and legislative events which may impact client needs.

• Expert knowledge of company’s insurance product portfolio and ability to marry that knowledge with an understanding of producer/client need.

• Expert knowledge of reinsurance, market place treaties, agreements and available capacity.

• Exceptional priority management with ability to work effectively under deadlines, balance published service times with an appropriate customer.

• Strong organizational, analytical and problem-solving skills.

• Effective presentation skills.

• Strong written and verbal communication skills.

• Strong customer service orientation.

• Knowledge of and ability to apply project management skills.

• Expert knowledge of insurance contract law and state legislative requirements as they relate to the underwriting and issue of insurance contracts.

• High level understanding of product pricing principals.

• Balance appropriate attention to expense management against the need to secure sufficient and appropriate underwriting information to make the best decision for the client and the company.

• Actively assist field personnel in positioning the Company as the lead underwriter in the market.

• Actively pursue opportunities for development of self and team.

• Develop and maintain effective working relationships with all field personnel and reinsurers.

• Keep current and up to date with the changing compliance and insurance regulatory environment.

• Keep current and up to date with changes in estate/insurance planning strategies.

• Identify departmental problems, recommend solutions and assist in implementation of change including manual updates

Preferred Qualifications:

• Applicable underwriting and insurance designations preferred.

Working Conditions:

• Some travel

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our ersity. We strive to attract, develop and retain a workforce that is as erse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and iniduals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Referenced Salary Location

USA, Massachusetts - Full Time Remote

Working Arrangement

Remote

Salary range is expected to be between

$128,550.00 USD - $222,820.00 USD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and inidual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify

Company: John Hancock Life Insurance Company (U.S.A.)

Title: Member Support Specialist (Remote, 9am - 6pm PST shift)

Location: Remote (United States)

Employment Type: Full time

Location Type: Remote

Department: Member Support

Job Description:

Welcome to Brightline! We are searching for a stellar Member Support Specialist who will support our Brightline members with signing up, scheduling, billing and any other administrative help they need. You will be joining a small, but mighty team at the cusp of an exciting growth phase, and be integral in helping us provide great support to every member who accesses our services.

Responsibilities:

• Conducting first phone calls with new members to assess fit for Brightline services

• Scheduling appointments for members

• Ensuring member paperwork has been completed

• Supporting Providers with a variety of administrative tasks

• Answering all admin-related questions between sessions

• Conducting eligibility checks, filing claims, and collecting member payment

• Keeping our internal software tool for the Member Support team ultra-organized

• Identifying ways to delight our members, ease the workday for our clinical team, and overall improve our operational processes as we scale

This position is fully remote with a 9am - 6pm PST schedule (Monday to Friday)

Requirements:

• A passion for our mission to redefine behavioral health for children and their families.

• A desire to create a one-of-a-kind member experience and a background in providing excellent customer service.

• The drive to be part of building something new - to work hard, to be your best self and to change the lives of our families.

• Comfort with a wide variety of technology including email, EHR, scheduling tools and more. Most of our systems are designed with you in mind, so you’ll thrive if you can learn them quickly and provide feedback on how to make them better.

• Excellent communication skills (written and verbal) and organization skills.

• Ability to revel in the details and commitment to following through on all tasks, simple and complex.

• Previous experience managing a medical office and/or familiarity with insurance billing are a bonus.

Nice to have:

• Ability to effectively communicate with Spanish-speaking members and provide support in both English and Spanish.

We offer several benefits, perks, and stipends:

• Medical, Dental, Vision, Long-Term Disability, Life Insurance, Flexible Spending Account, and 401k

• 12 Company Holidays, Time Off, Parental Leave

• Health and Wellness Stipend, Home Office Reimbursement and Professional Development Reimbursement

This position is 100% remote. The target hourly range for this position is $21-$25. Inidual pay may vary from the target range and is determined by a number of factors including certifications, experience, location, internal pay equity, and other relevant business considerations.

Our Commitment to Building a Diverse, Equitable, and Inclusive Workforce

At Brightline, we believe that Diversity, Equity, Inclusion, and Belonging are essential to the foundation upon which our mission is built. We are committed to:

• building a future where all families can access inclusive, high-quality care

• creating an environment that encourages our employees to show up authentically, reach their highest potential, and have an equal opportunity to thrive

• systematically evaluating and improving our inherent beliefs, observed behaviors, structures, and systems

• ensuring that every employee, candidate, client, and family we serve is valued and respected

About Brightline

Brightline is a therapy and psychiatry practice that delivers expert pediatric, teen, and parental mental health care to families and kids up to age 18. Brightline’s virtual and in-person outpatient services include diagnostic evaluation, therapy, psychiatry services (e.g. medication management), and psychological testing (to assess learning differences, school readiness, executive functioning difficulties [e.g. ADHD], and autism). In addition to Brightline’s generalized support, we offer focused programs including those that support anxiety, obsessive compulsive disorders, ADHD, and disruptive behaviors. Founded in 2019, Brightline has delivered care to tens of thousands of families with industry-leading results. We’ve been nationally recognized for clinical excellence and innovation for several years — recent awards include the Fast Company 50 Most Innovative Companies (2022) and Behavioral Health Business Companies to Watch Award (2024). Brightline is based in Palo Alto and is backed by investors including Boston Children’s Hospital, Northwell Health, Blue Cross Blue Shield of Massachusetts, Google Ventures, KKR, and Oak HC/FT.

Title: Mortgage Technology Support Analyst II

Job Description:

Here at Lower, we believe homeownership is the key to building wealth, and we’re making it easier and more accessible than ever. As a mission-driven fintech, we simplify the home-buying process through cutting-edge technology and a seamless customer experience.

With tens of billions in funded home loans and top ratings on Trustpilot (4.8), Google (4.9), and Zillow (4.9), we’re a leader in the industry. But what truly sets us apart? Our people. Join us and be part of something bigger.

Job Description:

The Mortgage Technology (MT) Support Analyst II plays a key role in supporting, troubleshooting, and optimizing mortgage technology systems that drive the loan lifecycle from application to closing. This position serves as an advanced resource for diagnosing and resolving technical issues, maintaining user functionality, and supporting system improvements. The MT Support Analyst II partners closely with business users, technology teams, and leadership to ensure seamless operations and continuous improvement of mortgage technology tools.

Duties and Responsibilities:

• Provide advanced analysis, troubleshooting, and resolution for end-user support requests across LOS, POS, and Process Automation systems.
• Monitor ticket trends, identify recurring issues, and recommend process or training improvements.
• Escalate and collaborate with development and product teams for complex system issues.
• Assist with system administration tasks, including user setup, maintenance, and access management.
• Support communication and training related to technology changes, enhancements, or system outages.
• Maintain system documentation to capture solutions, root causes, and best practices.
• Participate in special projects as a subject matter expert and provide input on process improvements.
• Deliver exceptional customer service and serve as a trusted support resource for end users.

Position Specifications/Requirement:

• Associate’s or Bachelor’s degree in IT, Business, or related field, or equivalent work experience.
• 1–3 years of experience in technical support, preferably in a help desk, mortgage technology, or financial services environment.
• Familiarity with mortgage industry processes and exposure to supporting ICE's Encompass software (experience with the desktop version of Encompass LOS and Ncino strongly preferred).
• Strong problem-solving, analytical, and troubleshooting skills.
• Excellent communication skills, with the ability to explain technical concepts to non-technical users.
• Proven ability to prioritize and manage multiple requests in a high-volume, fast-paced environment.
• Customer-focused mindset with strong organizational skills and attention to detail.

Lower provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Title: Customer Care Associate

Location: Our office is located at 1825A Kramer Lane, Austin, Texas 78758. 

Hybrid

Full time

Candidates should live within a commutable distance of this site. 

Job Description:

At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.

Cotality is committed to cultivating a erse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.

Job Description:

About the role

Embrace a fulfilling journey of professional development within a dynamic and fast-paced production environment as a Contact Center Customer Care Associate with Cotality.As the welcoming face of our company, you exhibit professionalism in every customer interaction, prioritizing their satisfaction above all.

Location: Our office is located at 1825A Kramer Lane Austin, Texas 78758. Candidates should live within a commutable distance to this site.

Training: New hires receive 4 weeks of training, often administered via a virtual classroom, but instructor led.  This will also include on-the-job training and call shadowing.  For training, this role will be on site Monday-Thursday, with the optionof working remotely on Fridays.  The hours of training are Monday – Friday,8:00am – 5:00pm.

Schedule: This center is open from 6:50 am-8:00 pm Central Monday – Friday. Post training, employees can exercise a hybrid work model, with 1 day onsite (Tuesday) and 4 days working remotely, based on inidual performance.This model could change based on business needs. At Week 7 and after, employees could be assigned a schedule which could include coming in earlier than 8:00am, or working later than 5:00 pm, but still within center hours of operation.  Adherence to working these hours is non-negotiable.

What you will be doing:

• Successfully manage inbound call inquiries (approximately 22-25 per day) on behalf of a Cotality client regarding mortgage escrow and tax questions

• Identify customers’ needs, research using various systems (sometimes up to 10 different portals), utilize tools to interpret and analyze data, to provide accurate solutions and guidance, and educate customers

• Actively and accurately documents discussions of inquiries and leverage internal tools/processes for next-level resolution needs

• Leverage and master the use of multiple contact center management systems/agent desktop softwaresolutions (example Salesforce, Cisco Finesse, Zoho Desk, Freshdesk, Calabrio,Avaya/Verint, Genesys, Five9 or ZOOM International)

• Consistently meet or exceed inidual production metrics and quality KPIs, some of which may be required by client contractual service levels

• Act in a professional and appropriate manner always, and adhere to a strict schedule, meeting attendance guidelines

Job Qualifications:

Basic Qualifications:

• High school diploma, GED or equivalent

• 1+ years of experience in a customer service/customer support role

• 1+ years of Tech proficiency with MS Office, with heavy use of MS Teams, or Google Suite anda client management system

• Ability to work in a structured, high volume, fast-paced environment while maintaining attention to detail

• Must successfully meet or exceed personal KPIs, adhere to schedule/attendance and meet required deliverables/deadlines

Preferred Qualifications:

• A bachelor’s or associatedegree

• Tax/banking/mortgage/real estate industry servicing experience

• Contact Center experience

• Hands-on tech proficiency in contact center/workforce engagement management agent software to retrieve, query, update systems using multiple screens simultaneously, preferably Cisco Finesse, Calabrio

#LI-Hybrid

Thrive with Cotality

At Cotality, we offer more than just a job, we provide a benefits experience designed to support your whole self. From a flexible working model to competitive time off and standout health coverage with meaningful perks and growth opportunities, our package is built to help you thrive at work and in life.

Highlights, depending on role classification, include:

• Time off: Generous PTO and 11 paid holidays, plus well-being and volunteer time off.

• Family Support: Up to 16 weeks of fully paid parental leave and a baby stipend.

• Health: Multiple medical plan options with mental health and wellness support offerings.

• Retirement: 401(k) with company match and vesting after one year.

• Financial Perks: $400 annual well-being stipend and tuition assistance up to $5,250.

• Extras: Recognition Rewards, Referral bonuses, exclusive discounts and more!

Cotality is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. Cotality maintains a Drug-Free Workplace.​​​

Cotality is fully committed to a work environment that embraces everyone’s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package.​We are better together when we support and recognize our differences. ​

Global Applicant Privacy Policy

By providing your telephone number, you agree to receive automated (SMS) text messages at that number from Cotality regarding all matters related to your application and, if you are hired, your employment and company business. Message & data rates may apply. You can opt out at any time by responding STOP or UNSUBSCRIBING and will automatically be opted out company-wide.

Connect with us on social media!  Click on the quicklinks below to find out more about our company and associates

Title: Corporate Travel Agent

(After-Hours)

Location: Work from Home

Job Description:

AAA Club Alliance is seeking and experienced Corporate Travel Agent (After Hours) to join our dynamic Corporate Travel Team!

This is a work from home position and the Travel Agent would be responsible for fulfilling domestic travel related requests for airline, hotel, and car rentals to result in the lowest cost for booked itinerary and maximum commission claimed. The ideal candidate for this position must be knowledgeable in domestic faring and provides exceptional customer service through the communication of travel related information.

This is a work from home position, candidates must live within our territory in order to be considered: (·Connecticut ·Delaware ·Indiana ·Kansas ·Kentucky ·Maryland ·New Jersey ·Ohio ·Oklahoma ·Pennsylvania ·South Dakota ·Virginia ·Washington, DC ·West Virginia)

This will be a full-time opportunity and will require working 5 days of the week.

Afterhours Schedule:

• Thursday - Monday 4:00PM- Midnight EST with flexibility on the shift times on other days except for Friday nights. Must be able to work 4 p.m. to 12 midnight on Friday nights. FT work schedule to equal 37.50 hours/week.

To the qualified candidate, we offer:

AAA is a great place to work. We provide a stable working environment with challenging and exciting career opportunities. To the qualified candidate, we offer:

• A competitive starting hourly rate of $19.94 - $32.00; depending upon experience plus 8% Shift Differential for 2nd shift.

• Eligible for bonus program

• Comprehensive health benefits package

• Nearly 4 weeks of paid time off accrued during the first year

• Paid time off to volunteer

• Tuition reimbursement

• 401(K) plan with company match

• Complimentary AAA Premier level membership

• And so much more!

What you’ll do as a Corporate Travel Agent:

• Book domestic and international reservations for air travel, hotel and car rentals, following up when necessary to complete the reservation.  May handle group reservations.

• May respond to requests for domestic and international price quotations utilizing automated system(s) for international itineraries; queues to rate desk when appropriate.

• Promote the acceptance of fares, rates, and suppliers that match the client’s travel program policies and negotiated contracts. Apply discount programs appropriately.

• Move market share for AAA preferred suppliers/vendors as applicable.

• Maintain and promote professional and courteous client relations by managing a prompt and accurate response to telephone and email communications.

• Remain informed of all airline rules and regulations and current affairs. Communicate information to clients accurately and appropriately.

• Achieve inidual and contractual service level goals related to telephone, quality, and productivity.

• Maintain client profiles, ensuring specials requests and reward program information such as frequent flyer / driver / hotel stay are included.

• May build airline reservation system profiles for use with a specific group of travelers.

• Monitor, sort and work global distribution systems (GDS) queues daily to maintain quality control.

• Ensure optimum customer service through effective use of phone systems and positive telephone service techniques.

• Other duties as assigned

What we are looking for:

• High school diploma or equivalent.

• 4+ year’s active Travel Consultant experience in the past 6 years.

• Experience in after hours Corporate Travel

• 1+ year’s international experience preferred.

• Must have current experience with Sabre GDS.

#LI-Remote US

Full time Associates are offered a comprehensive benefits package that includes:

• Medical, Dental, and Vision plan options
• Up to 2 weeks Paid parental leave 
• 401k plan with company match up to 7%
• 2+ weeks of PTO within your first year
• Paid company holidays
• Company provided volunteer opportunities + 1 volunteer day per year
• Free AAA Membership
• Continual learning reimbursement up to $5,250 per year
• And MORE! Check out our Benefits Page for more information

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with erse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers.  We strive to attract and retain candidates with a passion for their work and we encourage all qualified iniduals to apply.  It is ACA’s policy to employ the best qualified iniduals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

Job Category: 

Customer Service

Title: Complex Claims Consultant, Healthcare

Location:

US- CA73 - Los Angeles-633 West 5th Street

US- PA56 -Radnor-100Matsonford

Lake Mary, FL, USA

US- TX90 - Plano - 5801 Headquarters Drive

Chicago, IL, USA

View Fewer Locations

locations

Overland Park, KS, USA

US- NY90- 1166 Avenue

Job Description:

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. 

CNA is a market leader in insuring skilled nursing, assisted living and independent living facilities and this role will support the business and interact closely with internal business partners such as Underwriting, to share claim insights that aid in good underwriting decisions.

JOB DESCRIPTION:

Essential Duties & Responsibilities

Performs a combination of duties in accordance with departmental guidelines:

• Manages an inventory of highly complex commercial claims, with large exposures that require a high degree of specialized technical expertise and coordination, by following company protocols to verify policy coverage, conduct investigations, develop and employ resolution strategies, and authorize disbursements within authority limits.   
• Ensures exceptional customer service by managing all aspects of the claim, interacting professionally and effectively, achieving quality and cycle time standards, providing timely updates and responding promptly to inquiries and requests for information. 
• Verifies coverage and establishes timely and adequate reserves by reviewing and interpreting policy language and partnering with coverage counsel on more complex matters, estimating potential claim valuation, and following company's claim handling protocols.
• Leads focused investigation to determine compensability, liability and covered damages by gathering pertinent information, such as contracts or other documents, taking recorded statements from customers, claimants, injured workers, witnesses, and working with experts, or other parties, as necessary to verify the facts of the claim.
• Resolves claims by collaborating with internal and external business partners to develop, own and execute a claim resolution strategy, that includes management of timely and adequate reserves, collaborating with coverage experts, negotiating complex settlements, partnering with counsel to manage complex litigation and authorizing payments within scope of authority.
• Establishes and manages claim budgets by achieving timely claim resolution, selecting and actively overseeing appropriate resources, authorizing expense payments and delivering high quality service in an efficient manner.
• Realizes and addresses subrogation/salvage opportunities or potential fraud occurrences by evaluating the facts of the claim and making referrals to appropriate Claim, Recovery or SIU resources for further investigation.
• Achieves quality standards by appropriately managing each claim to ensure that all company protocols are followed, work is accurate and timely, all files are properly documented and claims are resolved and paid timely. 
• Keeps senior leadership informed of significant risks and losses by completing loss summaries, identifying claims to include on oversight/watch lists, and preparing and presenting succinct summaries to senior management.
• Maintains subject matter expertise and ensures compliance with state/local regulatory requirements by following company guidelines, and staying current on commercial insurance laws, regulations or trends for line of business.
• Mentors, guides, develops and delivers training to less experienced Claim Professionals.

May perform additional duties as assigned.

Reporting Relationship

Typically Director or above

• Thorough knowledge of the commercial insurance industry, products, policy language, coverage, and claim practices.
• Strong communication and presentation skills both verbal and written, including the ability to communicate business and technical information clearly.
• Demonstrated analytical and investigative mindset with critical thinking skills and ability to make sound business decisions, and to effectively evaluate and resolve ambiguous, complex and challenging business problems.  
• Strong work ethic, with demonstrated time management and organizational skills.
• Ability to work in a fast-paced environment at high levels of productivity.
• Demonstrated ability to negotiate complex settlements.
• Experience interpreting complex commercial insurance policies and coverage. 
• Ability to manage multiple and shifting priorities in a fast-paced and challenging environment.
• Knowledge of Microsoft Office Suite and ability to learn business-related software.
• Demonstrated ability to value erse opinions and ideas.

Education & Experience

• Bachelor's Degree or equivalent experience. JD a plus.
• Typically a minimum six years of relevant experience, preferably in claim handling and litigation. Prior negotiation experience.
• Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable
• Professional designations preferred (e.g. CPCU)
• In Illinois/New York/California, the average base pay range for a Complex Claims Consultant is $113,000 to $160,000. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location.

#LI-KC2

#LI-Hybrid

In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia,California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals.  For a detailed look at CNA’s benefits, please visit cnabenefits.com.

CNA is committed to providing reasonable accommodations to qualified iniduals with disabilities in the recruitment process. To request an accommodation, please [email protected].

Title: Cardiovascular Clinical Guide

Location:  Remote USA

Full time

Job Description:

A bit about this role:

Devoted Medical has built a best-in-class Hypertension Clinic to manage and coordinate care in a manner consistent with Devoted’s values of treating every member like family. Members with chronic conditions, like hypertension, often lack access to high-quality care because of a scarcity of primary or specialist care in their community or personal barriers to traveling to seek care. Elevated blood pressure is the leading contributor of cardiovascular morbidity and mortality– in fact, complications from raised blood pressure account for 53% of all heart disease and stroke deaths globally. Despite a mountain of proven effective interventions, the prevalence of hypertension and adverse events related to cardiovascular disease are rising at an alarming rate. 

We are on a mission to eradicate preventable death due to hypertension by replicating best-in-class hypertension care through our virtual care platform. Our multidisciplinary team combines remote monitoring, medication management, and high-touch disease education to deliver seamless specialty care in the comfort of our members’ homes.  

As a Cardiovascular Clinical Guide, you will make a meaningful impact every day by supporting members throughout their care journey. Drawing on your coaching skills, you’ll review each member’s medical history, medications, and lifestyle habits, and help them build the confidence and tools they need to monitor and improve their cardiovascular health. You’ll play a key role on our specialty care team, empowering members to set achievable goals, overcome barriers, and make lasting changes that lead to healthier, more fulfilling lives.

Responsibilities will include:

• Screen members for eligibility in the Hypertension Clinic

• Provision BP monitors, assess proper measurement technique, and reinforce accurate self-monitoring practices

• Conduct comprehensive hypertension assessments, including review of medical history, medications, adherence patterns, and lifestyle habits

• Deliver intensive lifestyle and nutrition counseling focused on sodium and alcohol reduction, weight management through heart-healthy eating and portion control, increased physical activity, and smoking cessation support

• Identify barriers to healthy behaviors and coach members toward realistic, sustainable health goals

• Utilize motivational interviewing skills with the goal to influence positive sustained behavioral changes

• Maintain accurate and timely documentation of all member interactions

• Schedule follow-up appointments with yourself, program providers, or the member’s primary care provider as needed

• Connect members with the right resources within Devoted to troubleshoot clinical or care-coordination issues

• Coordinate multidisciplinary care with Devoted teams, including Specialty Care NPs, Clinical Pharmacists, Social Workers, Behavioral Health, Community Guides (financial assistance), Clinical Associates, and Outbound Guides

• Serve as the member’s primary point of contact throughout program enrollment, guiding them through the care journey

• Synchronize and communicate care plans with PCP or other community care providers

• Conduct outreach calls to members as needed

• Identify and close applicable Stars measure gaps during member visits to support quality and performance goals

Required skills and experience:

• Experience as a Medical Assistant or in a clinical/healthcare setting

• At least 2 years of work experience in longitudinal chronic disease management (e.g., primary care, specialty care, etc.)

Desired skills and experience:

• Spanish bilingual is highly desired

• Experience caring for Medicare patients

Hours:

• EST Candidates:

  • 9:20am - 6:00pm 

  • 10:00am- 6:40pm

• CST Candidates:

  • 8:20am - 5:00pm

  • 9:00am - 5:40pm

   

• MST Candidates:

  • 8:40am - 4:20pm 

  • 9:20am - 6pm

   

• PST Candidates: 

  • 8:20am - 5pm

Pay range: $27-$30/hour

Employer-sponsored health insurance and dental and vision plan with low or no premium

#LI-Remote

The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the inidual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Our Total Rewards package includes:

• Employer-sponsored health, dental and vision plan with low or no premium

• Generous paid time off

• $100 monthly mobile or internet stipend

• Stock options for all employees

• Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles

• Parental leave program

• 401K program

• And more....

*Our total rewards package is for full time employees only. Intern and Contract positions are not eligible.

Healthcare equality is at the center of Devoted’s mission to treat our members like family.  We are committed to a erse and vibrant workforce. 

At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, erse, and big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, service, and technology**-**to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States.  And we've just started. So join us on this mission!

Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value ersity and collaboration. Iniduals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business.

As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the inidual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Our Total Rewards package includes:

• Employer sponsored health, dental and vision plan with low or no premium

• Generous paid time off

• $100 monthly mobile or internet stipend

• Stock options for all employees

• Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles

• Parental leave program

• 401K program

• And more....

*Our total rewards package is for full time employees only. Intern and Contract positions are not eligible.

Healthcare equality is at the center of Devoted’s mission to treat our members like family.  We are committed to a erse and vibrant workforce. 

At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, erse, and big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, service, and technology**-**to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States.  And we've just started. So join us on this mission!

Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value ersity and collaboration. Iniduals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business.

As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Title: Client Services Associate II

Location: Remote - Open Position (USA)

Job Description:

Company Description

Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012, Guardant® is transforming patient care and accelerating new cancer therapies by providing critical insights into what drives disease through its advanced blood and tissue tests, real-world data and AI analytics. Guardant tests help improve outcomes across all stages of care, including screening to find cancer early, monitoring for recurrence in early-stage cancer, and treatment selection for patients with advanced cancer. For more information, visit guardanthealth.com and follow the company on LinkedIn, X (Twitter) and Facebook. 

The Client Services Associate (CSA) plays a crucial role in delivering exceptional support to clients and patients within their designated territory. Collaborating closely with the Client Services Team, they contribute to achieving departmental objectives and partner cross-functionally with commercial and laboratory operations to develop scalable solutions for Guardant Health. The ideal candidate excels in professional communication and fosters positive relationships with external customers and internal teams alike.

Responsibilities:

• CSA is responsible for assisting with training new hires, keeping up with training checklists and auditing new hire work, as needed.
• CSA may be expected to manage a higher case load and/or complex territory based on business needs.
• Answer and assist with common issues/ inquiries and escalate to the CS leadership team if needed.
• CSA is responsible for receiving and responding to all types of communication: phone, email and web inquiries from customers (physician offices, laboratories, and hospitals), sales representatives and patients, while demonstrating a positive and professional image for Guardant Health at all times
• Contribute to volume growth in the territory by resolving cases quickly with a sense of urgency
• Work in a team environment and contribute to the department and company goals
• Keep precise and clear documentation of all email, fax, phone communications and follow-up activities
• Adhere to Standard Operating Procedures (SOP’s) pertaining to data entry and data verification requirements
• Enter and qualify new customer information into Salesforce.com and LIMS
• Contact physicians and other medical personnel to obtain missing information required to complete the order entry process
• Partner with the Clinical lab to ensure client information is correctly entered
• Send/re-send patient reports as requested by the customers
• Communicate professionally and effectively with all iniduals, including external customers and internal Guardant Health team members
• Assist with other administrative duties as assigned based on Company needs Assist with kit ordering, coordinating Offsite Phlebotomy Services as needed Communicate to clients, patients and sales team using Salesforce (CRM) and other integrated software platforms
• Achieve team and inidual goals and monitor personal metrics
• Use problem solving skills to resolve customer complaints and escalated situations
• Demonstrate flexibility and adaptability in a fast-paced dynamic environment Hours and days may vary depending on operational needs, and some lifting (up to 25 pounds) may be necessary

Qualifications:

• 4 year college degree in Biological Sciences or similar discipline is preferred 2+ years of experience working with customers in pharma, diagnostic, medical device, biotech or healthcare setting is required
• Solid experience using Microsoft Office is needed, Salesforce (CRM) experience is a plus
• Quick learner who can work collaboratively in an operationally complex multi-product environment and can adapt to changing procedures and policies
• Excellent written and verbal communication skills with a high level of computer proficiency, preferably in a Mac environment
• Ability to multitask, work with self-discipline, good judgment, and independence is necessary
• Demonstrated ability to be an organized, detailed oriented problem solver and manage client facing escalated situations in a professional manner
• Flexibility with respect to working hours based on client and company needs The position is primarily remote but ability to travel to Guardant Health offices for trainings and meetings is required
• Bilingual English/Spanish is an asset

Hybrid Work Model: This section is applicable to onsite employees who are eligible for hybrid work location as specified by management and related policies.  Guardant has defined days for in-person/onsite collaboration and work-from-home days for inidual-focused time. All U.S. employees who live within 50 miles of a Guardant facility will be required to be onsite on Mondays, Tuesdays, and Thursdays. We have found aligning our scheduled in-office days allows our teams to do the best work and creates the focused thinking time our innovative work requires. At Guardant, our work model has created flexibility for better work-life balance while keeping teams connected to advance our science for our patients.

The annualized base salary ranges for the primary location and any additional locations are listed below. This range does not include benefits or, if applicable, bonus, commission, or equity. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, education, job-related skills, job duties, and business need. Primary Location: Remote - Open Position (USA) Primary Location Base Pay Range: $23 - $31 Other US Location(s) Base Pay Range: $23 - $31 If the role is performed in Colorado, the pay range for this job is: $24 - $33

Employee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment. Ability to sit for extended periods of time.

Guardant Health is committed to providing reasonable accommodations in our hiring processes for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs. If you need support, please reach out to [email protected]

A background screening including criminal history is required for this role. GH will consider qualified applicants with criminal arrest or conviction histories in a manner consistent with applicable law including but not limited to the LA County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).

Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

All your information will be kept confidential according to EEO guidelines.

Please visit our career page at: http://www.guardanthealth.com/jobs/

Title: Administrative Assistant - Bruceton, TN

Location: Bruceton, Tennessee

Department: Clinical

Job Description:

Administrative Assistant - Camden, TN or Bruceton, TN

Company: KB Behavioral Health, a Finni Health company

Job Overview:

The Administrative Assistant plays a crucial role in providing comprehensive operational and administrative support to ensure the smooth and efficient functioning of the ABA practice. This primarily remote position requires a proactive, organized, and detail-oriented inidual who can effectively manage various tasks, facilitate communication between team members and clients, and contribute to a positive and collaborative work environment. The Admin Assistant will support practice owners, allowing them to focus on their core work while also prioritizing Finni Health-specific administrative projects and tasks.

Onboarding and Training Support:

• Assist with the onboarding process for new provider staff, including system access, training, and introductions to key personnel and practice workflows.

• Assist new providers in being integrated into the Practice Owner's operational vision.

Practice Owner Support and Communication:

• Align Admin Assistant job duties with Practice Owner objectives.

• Keep the Practice Owner informed of the onboarding/training progress of team members.

• Establish and maintain regular communication and feedback loops with the Practice Owner.

General Administrative Duties:

• Hiring and onboarding

• Insurance and note approval processes

• Time sheets and payroll

Social Media and Company Culture:

• Manage and create social media content per the practice owner's request.

• Develop promotional materials.

• Promote employee engagement through team channels.

Qualifications:

• Proven experience as an administrative assistant or in a similar role, preferably in a healthcare or related setting.

• Proficiency in Google Workspace (Drive, Calendar, Meet)

• Strong organizational, time-management, and multitasking skills.

• Excellent written and verbal communication skills.

• Ability to work independently, prioritize tasks, and meet deadlines.

• Detail-oriented with a high degree of accuracy.

• Ability to maintain confidentiality and handle sensitive information.

• Strong interpersonal skills and the ability to work effectively with erse teams and iniduals.

• Familiarity with ABA practice operations is a plus.

Personal Attributes:

• Comfortable around children with behavioral needs

• Proactive and resourceful.

• Adaptable and flexible.

• Collaborative and team-oriented.

• Demonstrates professionalism and a strong work ethic.

• Committed to providing exceptional support.

Background Check

All candidates must pass a background check. Employment offers are contingent upon successful screening results to ensure the safety of the children and families we serve.

Title: Lifecycle Marketing Manager

Location: Remote

Department: Growth

Job Description:

About Yendo

Hi there, we're Yendo, and our vision is to empower everyday people to build a stronger financial future. In less than 2 years, we’ve saved customers over $100 million in unnecessary interest and fees. We are using AI to unlock the $1.1 Trillion in vehicle equity trapped within cars owned by Americans in the form of a high limit, standard rate credit card for those traditionally excluded from mainstream financial offerings.Yendo Credit Cards have similar APRs to those issued for prime borrowers with no hidden fees or overdraft charges and help build their customers' credit score. Yendo's credit limits are 4x higher than cards typically available for non-prime borrowers.

Role Overview

As the Lifecycle Marketing Manager at Yendo, you’ll be instrumental in developing and executing strategies that attract, nurture and convert our customers to cardholders. This is the first hire for this position at Yendo, so you will have the ability to make a significant impact to the business. Your focus will be on creating personalized experiences that drive user engagement, satisfaction, conversion, and, ultimately, loyalty. If you’re looking to build, get your hands dirty, move quickly, test and learn and have a meaningful impact on our customers and the business, this role is for you. You’ll have a high degree of autonomy and accountability to get things done.

Responsibilities

• Design and implement comprehensive lifecycle marketing campaigns across multiple channels, including email, SMS, push notifications, and in-app messaging.

• Develop customer segmentation strategies to deliver targeted and relevant communications.

• Collaborate with cross-functional teams, including Product, Design, Operations and Analytics, to align marketing strategies with overarching business goals

• Monitor and analyze campaign performance, utilizing data-driven insights to optimize results and grow our customer base

• Conduct A/B testing to continuously improve campaign effectiveness and customer experience.

• Maintain a deep understanding of customer behavior and preferences to inform marketing strategies

Why join us

 You can make a real impact in the lives of our customers.

 100 million Americans lack access to sustainable credit and are forced to use predatory loans like Auto Title, Payday, Pawn, and Personal Loans. Each year almost 25% of adults are excluded from the mainstream credit system, severely inhibiting their chances of accessing affordable borrowing, getting a mortgage, or even an auto loan.

 Our executive team previously built a business that scaled to $100M ARR and has extensive experience in collateralized lending in under-developed credit markets.

 We are backed by leading VCs, accomplished entrepreneurs, respected philanthropists, and founders from across the U.S. Our backers are the minds and investors behind the success of the Apple Card, Brex, Dave, Scribd, Parse, Canva, Robinhood, Flexport, Gusto, Reddit, Notion, LinkedIn, among others.

Stage: Series B

Yendo is based in Dallas, Texas with a nationwide team. This role is remote or in our office in the Deep Ellum area of Dallas.

Competitive Compensation

Equity

Insurance

 401K

Unlimited PTO

Yendo’s core values

1. Our customers are our compass - We prioritize our customers' needs in every decision, guiding our work to solve real problems and create meaningful solutions. We make a positive impact by enhancing their experiences and addressing what truly matters to them.

2. Trust is earned, not assumed - We communicate openly, honestly, and with humility, earning trust through integrity and clarity in all interactions. By prioritizing straightforward communication and actions, we build strong relationships and ensure our intentions are always understood.

3. Diverse perspectives, stronger outcomes - We serve erse customers and believe that different perspectives make us stronger. Committed to equity, we value each team member, ensuring all voices are heard and respected. By fostering an inclusive culture, we empower fair and meaningful contributions to drive our success.

4. Embrace Growth Together - We are drivers, we move with urgency, and we strive for excellence in everything we do. Our customers deserve the best, so we hold ourselves accountable to high standards. Through proactive ownership, thoughtful execution, and a commitment to bettering ourselves and our work every day, we deliver results that make a lasting impact.

5. Own every outcome - Rooted in expertise and creativity, innovation is at our core. We challenge norms, push past limitations, and seek to redefine boundaries. Yesterday’s plan may be outdated given today’s information and by questioning assumptions and challenging one another, we stay agile and open-minded, turning every situation into an opportunity to delight our customers.

6. Courage to challenge - Low ego, coaching, and mutual respect are the foundation of our teamwork. We empower each other and solve problems collaboratively without blame, creating a space for everyone to thrive and contribute to our collective success.

Title: Member Service Advocate-1

Location: Canton MA

Remote

Full-time

Job Description:

Who We Are

Point32Health is a leading not-for-profit health and well-being organization dedicated to delivering high-quality, affordable healthcare. Serving nearly 2 million members, Point32Health builds on the legacy of Harvard Pilgrim Health Care and Tufts Health Plan to provide access to care and empower healthier lives for everyone. Our culture revolves around being a community of care and having shared values that guide our behaviors and decisions. We’ve had a long-standing commitment to inclusion and equal healthcare access and outcomes, regardless of background; it’s at the core of who we are. We value the rich mix of backgrounds, perspectives, and experiences of all of our colleagues, which helps us to provide service with empathy and better understand and meet the needs of the communities where we serve, live, and work. 

We enjoy the important work we do every day in service to our members, partners, colleagues and communities. Learn more about who we are at Point32Health.

Job Summary

Under the general direction of the Service Center Supervisor, the Member Services Advocate provides exceptional customer service, navigating the complexities of the healthcare system, dressing inquiries, resolving issues and ensuring members have a positive experience with Point 32 Health. The Member Service Advocate is a member champion to resolve issues internally with a wide variety of departments and interacting externally with providers, employers, brokers and provider billing offices to assist with issue resolution. A candidate should be proficient in working in multiple systems at once while doing real-time analysis of data and documentation to resolve member inquiries.

Training Hours: 8:30 AM – 5:00 PM EST, M - F. Must have 100% attendance during training.

Job Description

• Inbound Call Management- Handle inbound calls from members with professionalism and attentiveness, addressing inquiries related to health insurance benefits, coverage, claims and eligibility.
• Health Care System Navigation- support and advocate for members to ensure that they receive the care/support needed
• Problem Resolution- Provide education and guidance to members about their Point32Health benefits and take ownership of each call to ensure that issues are resolved promptly and accurately. Follow up with members as needed to ensure complete resolution.
• Member Engagement- Assist members in understanding and accessing theit benefits and educate members on how to use self service tools, deliver proactive/anticpatory service
• Documentation and Reporting- Record call details and member interactions in the system accurately, ensuring that all relevant information is documented for future reference and reporting ensuring HIPPA, State and Federal regulations and confidentiality standards are met.
• Team Collaboration- Work collaboratively with other team members and departments to address complex issues and ensure a seamless member experience.
• Member Experience- As a brand ambassador for Point32Health, go above and beyond to ensure member satisfaction, proactively identifying and addressing needs and concerns.
• Continuous Improvement- Represent the voice of the customer by contributing to continuous improvement initiatives and providing feedback on member interactions and suggesting process enhancements.
• Metrics & Goals- Adhere to assigned schedules to ensure appropriate phone queue coverage & meet or exceed department established key performance indicators
• Member Retention & Outbound Campaigns- Execute outbound calls to improve the member experience and assist in member retention
• **Compliance and Policy Adherence-**Ensure all interactions are HIPAA compliant and  adhere to state and federal regulations
• Other duties as assigned.

Qualifications – what you need to perform the job.

Education, Certification and Licensure

Required: Associate degree or equivalent work experience

Preferred: Bachelor’s degree or equivalent work experience preferred.

Experience (minimum years required):

Required

• 0-2 years of relevant experience.

Preferred

• Customer service experience in health care, call center or corporate office.
• Knowledge of medical terminology.
• Prior experience training and working in a virtual/remote setting.

Skill Requirements

• Customer Service Expertise- Demonstrated ability to provide exceptional service, including active listening, empathy, and clear communication with members.
• Empathy- Ability to put yourself in someone else’s shoes and demonstrate compassion.
• Product Knowledge- Strong understanding of health insurance products, policies, and industry regulations, or the ability to quickly learn and apply new information.
• Problem-Solving/Critical Thinking Skills- Adept at identifying issues, analyzing information, and providing effective solutions in a timely manner.
• Communication Skills- Excellent verbal and written communication skills, with the ability to convey complex information clearly and professionally.
• Attention to Detail- High level of accuracy in handling member information, processing requests, and documenting interactions.
• Multitasking Ability- Capable of managing multiple tasks simultaneously while maintaining focus and efficiency.
• Technical Proficiency- Comfortable using computer systems, CRM software, and other relevant technology to manage member interactions and data.
• Adaptability- Ability to adjust to changing priorities and new processes in a dynamic work environment.
• Team Collaboration- Strong people skills with the ability to work effectively with team members and contribute to a positive work atmosphere.
• Conflict Resolution- Skilled in managing and resolving conflicts and complaints with professionalism and patience.

Working Conditions and Additional Requirements (include special requirements, e.g., lifting, travel):

• Must be able to work under normal office conditions and work from home as required.
• Work may require simultaneous use of a telephone/headset and PC/keyboard and sitting for extended durations.
• May be required to work additional hours beyond standard work schedule.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Management retains the discretion to add to or change the duties of the position at any time.  

Salary Range

$22.00 -$22.00

Compensation & Total Rewards Overview

The annual base salary range provided for this position represents a range of salaries for this role and similar roles across the organization.  The actual salary for this position will be determined by several factors, including the scope and complexity of the role; the skills, education, training, credentials, and experience of the candidate; as well as internal equity. As part of our comprehensive total rewards program, colleagues are also eligible for variable pay. Eligibility for any bonus, commission, benefits, or any other form of compensation and benefits remains in the Company's sole discretion and may be modified at the Company’s sole discretion, consistent with the law.

Point32Health offers their Colleagues a competitive and comprehensive total rewards package which currently includes:

• Medical, dental and vision coverage

• Retirement plans

• Paid time off

• Employer-paid life and disability insurance with additional buy-up coverage options

• Tuition program

• Well-being benefits

• Full suite of benefits to support career development, inidual & family health, and financial health

For more details on our total rewards programs, visit https://www.point32health.org/careers/benefits/

We welcome all

Scam Alert: Point32Health has recently become aware of job posting scams where unauthorized iniduals posing as Point32Health recruiters have placed job advertisements and reached out to potential candidates. These advertisements or iniduals may ask the applicant to make a payment. Point32Health would never ask an applicant to make a payment related to a job application or job offer, or to pay for workplace equipment. If you have any concerns about the legitimacy of a job posting or recruiting contact, you may contact TA_[email protected]

Title: Program Specialist - Continuing Education

Location: Methodist College - Omaha, NE

Hybrid

Full-time

Job Description:

Why work for Nebraska Methodist College:  

NMC students experience a holistic culture of caring while mastering the art and science of healthcare. They gain the skills and experience needed to become outstanding contributors to society through service-learning experiences, community-based education, and leadership development integrated throughout the curriculum.

OUR MISSION

As a health professions institution, we provide educational experiences for the development of iniduals in order that they may positively influence the health and well-being of the community.

We encourage applications from qualified iniduals representing all backgrounds who identify with our mission. Candidates are encouraged to familiarize themselves with Nebraska Methodist College at https://www.methodistcollege.edu/about” 

By joining Nebraska Methodist College, you become part of a larger community.  With Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.

Job Summary:

Location: Nebraska Methodist College

Supports the planning, coordination, and implementation of continuing education activities. Responsible for managing program logistics, supporting marketing efforts (including social media), maintaining accurate data, and assisting with reporting and compliance requirements.

Responsibilities:

Essential Functions

Program Coordination - 65%

• Coordinate and support the planning, implementation, and evaluation of continuing education (CE) activities (virtual, hybrid, and in-person)

• Coordinate logistics for conferences, workshops, and meetings, including scheduling, registration, and event execution

• Develop and manage project and event timelines to ensure deadlines and objectives are met

• Arrange presenters, locations, travel, equipment, lodging, and food services as needed

• Manage materials preparation and provide on-site or virtual event support

• Maintain communication with internal and external teams, faculty, speakers, vendors, and participants

• Design and implement procedures to support program goals and compliance requirements

• Create, monitor, and maintain audit files and documentation for accreditation and regulatory compliance

• Coordinate evaluation collection, compilation, and follow-up activities

• Monitor program progress and support continuous improvement efforts

• Work with stakeholders to resolve concerns and ensure successful program delivery

Social Marketing & Communications - 5%

• Assist in developing and implementing marketing plans for CE activities

• Create, schedule, and distribute content across email, web, and social media platforms

• Design promotional materials and support outreach efforts to increase participation

• Monitor marketing performance and recommend improvements

Data Management, Analysis & Reporting - 15%

• Perform high-volume, accurate data entry and database management

• Create and maintain databases and learner records in LMS and other systems

• Retrieve, analyze, and summarize data to support program evaluation and reporting

• Develop queries and generate custom reports, including statistical summaries and comparisons

• Assist in developing and administering surveys, forms, and questionnaires

• Monitor data integrity and recordkeeping procedures for accuracy

• Prepare reports for internal and external stakeholders

• Document data collection and evaluation processes

Budget & Financial Support - 5%

• Monitor expenditures and income to ensure availability of funds

• Assist in tracking budgets and preparing financial reports

• Prepare invoices, contracts, check requests, and other financial documents

• Complete required financial forms and accounting documentation

• Assist in resolving financial discrepancies between funding agencies and the department

• Support projections and tracking of expenditure patterns

Materials Preparation & Program Support - 10%

• Design and create forms, brochures, charts, manuals, flyers, newsletters, marketing materials, and presentations

• Coordinate program rosters and participant materials

• Proofread and edit documents

• Develop and prepare correspondence and program reports

Customer Service & Communication

• Serve as a liaison for the department with internal and external stakeholders

• Research and respond to inquiries; provide information and referrals as appropriate

• Provide customer support, including technical assistance with online systems and program websites

• Receive, process, and track registrations or customer requests

• Prepare and distribute correspondence

• Interpret and apply departmental policies, procedures, and guidelines

Service to College & Community

• Participate in committees, meetings, and organizational initiatives

• Support college strategic initiatives

• Fulfill mandatory compliance and training requirements

• Perform other duties as assigned

Schedule:

Mon - Fri, full time, business hours. Hybrid schedule available.

Job Description:

Job Requirements

Education

• Any combination of education, training and/or experience equivalent to the completion of two years of college preferred.

Experience

• 1–3 years of experience in program coordination, education, healthcare, or related field required.

• Experience with data entry, reporting, and database management required.

• Experience with learning management systems preferred.

• Familiarity with social media and digital marketing tools.

License/Certifications

• N/A

Skills/Knowledge/Abilities

• Knowledge of standard office procedures and practices related to recordkeeping; proper English grammar, punctuation, and spelling; proofreading; customer service skills; accounting and budget principles; research methods; and effective telephone techniques. Ability to operate standard office equipment.

• Advanced skills in standard software applications including Microsoft Office (Word, Excel, PowerPoint, Publisher, Teams), Zoom; internet research skills; ability to master fluency in web-based software technologies, database software, and registration systems. Relevant experience in online course delivery and content management systems.

• Excellent communication, writing skills, and attention to detail. Prepare clear and concise written communications and make oral presentations; communicate effectively with erse groups; being able to speak in front of and manage large groups.

• Skill and ability to adapt to changing technology; work independently; utilize critical thinking skills; organize and prioritize work; coordinate a variety of projects simultaneously; read, interpret, research, explain and apply laws, rules, regulations, policies and procedures relating to department business; establish and maintain cooperative working relationships.

• Exceptional customer service and supportive relationship skills. Behaves in a manner consistent with college core values (caring, excellence, holism, learning, and respect).

• Demonstrates professionalism by actions, communications, and behaviors; responds appropriately to constructive criticism

• Requires travel within 100-mile radius.

Physical Requirements

Weight Demands

• Light Work - Exerting up to 20 pounds of force.

Physical Activity

• Occasionally Performed (1%-33%):

  • Balancing

  • Climbing

  • Carrying

  • Crawling

  • Crouching

  • Distinguish colors

  • Kneeling

  • Lifting

  • Pulling/Pushing

  • Reaching

  • Standing

  • Stooping/bending

  • Twisting

  • Walking

• Frequently Performed (34%-66%):

  • Grasping

  • Keyboarding/typing

  • Repetitive Motions

  • Sitting

  • Speaking/talking

• Constantly Performed (67%-100%):

  • Hearing

  • Seeing/Visual

Job Hazards

• Not Related:

  • Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) Blood or Body Fluid (BBF)

  • Chemical agents (Toxic, Corrosive, Flammable, Latex)

  • Electrical Shock/Static

  • Equipment/Machinery/Tools

  • Explosives (pressurized gas)

  • Mechanical moving parts/vibrations

  • Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)

  • Radiation Alpha, Beta and Gamma (particles such as X-ray, Cat Scan, Gamma Knife, etc.)

  • Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means)

About Methodist:

Nebraska Methodist Health System is made up of four hospitals in Nebraska and southwest Iowa, more than 30 clinic locations, a nursing and allied health college, and a medical supply distributorship and central laundry facility. From the day Methodist Hospital was chartered in 1891, service to our communities has been a top priority. Financial assistance, health education, outreach to our erse communities and populations, and other community benefit activities have always been central to our mission.

Title: Sr. HRBP

Location: Remote, United States

Job Description:

About us 

Intellum is the leader in corporate education technology and powers the largest, most successful customer, partner, and employee learning programs in the world. Large brands and fast-moving companies like Google, Meta, Amazon, Walmart, Xero, Atlassian, Mailchimp, Airbnb, Stripe, and TikTok rely on Intellum to engage and educate the audiences they touch. 

We have always been a “remote first” company and are proud to have team members located all over the world. We value Curiosity, Creativity, Perseverance, and Kindness and strive to demonstrate these core values every day. Our culture is very important to us. We invest in our people in fun and exciting ways, including personal development budgets and an annual all-company retreat that is focused less on work and more on human connections. We are in growth mode, and our “smart growth” approach ensures that we will continue to scale our company effectively. 

The Sr. HRBP position is responsible for aligning business objectives with employees and management across the organization and/or within assigned departments. As a member of the People & Talent team, the Sr. HRBP partners with the team to deliver value-added service across the employee life cycle from talent acquisition to offboarding.

Responsibilities

This role will provide HR support for employees,  managers and executive leadership for their named teams/functions. This will include guiding leaders & teams through: performance management, organizational design and hiring decisions, compensation reviews and decisions, employee development, team engagement and employee relations issues.

• Develop programs and solutions to support teams and leaders as needed, potentially serving cross-functional or company-wide needs in the areas of talent development, leadership development or other HR-related programs.
• Provides performance management guidance to managers ranging from coaching, counseling, career development, and disciplinary actions, to performance review rating application, facilitating calibration sessions and compensation decisions,  and advocating for goal and initiative setting and management. 
• Analyzes trends and metrics in partnership with the People & Talent team to develop solutions, initiatives and policies; and establishes effective change management communications to create buy-in, support and successful adoption of solutions.
• Partners with talent acquisition by participating in intake sessions, compensation planning, and working with managers to develop job descriptions and interview questionnaire guides to facilitate effective and equitable hiring decisions.
• Works closely with managers and employees to improve work relationships, build engagement and increase productivity and retention through effective talent engagement and retention strategies. 
• Provides guidance and advice on department restructures, workforce planning and organizational development including change management support.
• Partner with managers to evaluate skill gaps, conduct training needs assessments and inidual coaching needs; facilitates and recommends training, development and coaching resources; supports implementation of internal and external learning solutions; and participates in evaluation and monitoring of training programs to ensure success.
• Consult with managers and provide appropriate guidance and interpretation of company policies.
• Manages and contributes to the resolution of complex employee relations issues - including conducting effective, thorough and objective investigations.
• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance; and partners with the P&T Leadership and/or legal representatives as needed and/or required.
• Performs other related duties as assigned.

Required Skills  

• Ability to influence and partner with different levels of the organization to achieve results
• Strong business acumen to contribute to the organization’s and People & Talent’s strategic plan
• Demonstrated knowledge of the principles and practices of effective human resource management
• Strong consultative approach - ability to guide stakeholders across the organization 
• Ability to lead and contribute to initiatives, programs and processes within the organization
• Excellent verbal and written communication skills
• Ability to provide feedback and insights to help create a positive, engaging culture and environment
• Demonstrated ability to deliver services with ethics and integrity
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors
• Excellent time management skills with a proven ability to meet deadlines
• Ability to work across various time zones, effectively work remote, and be available for in-person meetings as requested
• Exposure to multi-state 
• Experience using various HRIS and performance management applications

Preferred Skills & Qualifications  

• PHR/SPHR certification
• Experience or exposure with international employment laws preferred
• Project management skills 
• Experience using Google Suite a plus
• 8 to 10 years in equivalent HRBP or HR manager role
• Experience delivering HR solutions within a SaaS environment preferred

BENEFITS

• Medical - 100% of employee premiums for selected inidual plans
• Dental - 100% of employee premiums covered
• Vision - 100% of employee premiums covered
• LinkedIn Learning
• 401(k) plus matching (US Based Only)
• Unlimited PTO
• Calm subscription
• Annual Company Retreat

Intellum is an equal-opportunity employer. We're committed to building an inclusive team that celebrates ersity in people, perspectives, and backgrounds regardless of race, color, national origin, gender, sexual orientation, age, religion, disability, citizenship, veteran status, or any other protected status. We encourage you to apply for an open position and if you have questions about whether or not your job experience and skill set meet the requirements for a specific role, reach out to us directly at [email protected]. 

Title: Onboarding Specialist

Location: Remote USA

Full-time

Job Description:

Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!

This position is responsible for the first 30 days of the team member's lifecycle, including but not limited to all pre-employment communication, screenings, and scheduling for new team members. This is a remote position. Bilingual in Spanish/English required.

You will…

• Take charge of the new hire onboarding process, ensuring a smooth transition into the organization.
• Effectively communicates all pre-employment requirements to new hires, providing clear instructions and guidance.
• Ensure timely completion of onboarding tasks and screenings by new hires, monitoring progress through platforms like Smartsheet.
• File and organize preemployment documents, maintaining a systematic record-keeping system.
• Conduct check-ins with new hires at 15 and 30 days of employment to address any concerns and facilitate integration.
• Perform and track various background checks for both pre-employment and renewal purposes.
• Uses various Human Resource platforms such as ADP, iCIMS, and i9 Advantage.
• Respond to and process assigned tickets from the internal ticketing system promptly and efficiently.
• Actively participates in team meetings, fostering open communication and collaboration within the team.
• Contribute to the creation and improvement of Standard Operating Procedures (SOPs) for the onboarding process.
• Maintain access to and ensure the security of highly sensitive materials, upholding confidentiality standards.
• Ensure the maintenance of project productivity and quality goals, striving for continuous improvement.
• Communicate with team members and departmental managers, providing regular updates and addressing concerns promptly.
• Participate in other projects or duties as assigned.

We are interested in speaking with iniduals with the following…

• High School Diploma required.
• Two (2) plus years of experience or an equivalent combination of education and/or experience.
• Bilingual in Spanish/English
• Strong analytical and problem-solving skills.
• An energetic pace along with a positive attitude.
• Self-motivation and the ability to work independently and with VRI team members.
• Proficient in the use of Word, Excel, Outlook, and PowerPoint.
• Excellent oral and written communication skills.
• Proficient in managing multiple tasks at the same time.

Salary: $17.00-$22.00/Hour

Mocare’s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received.  We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

Mocare offers a comprehensive benefits package to include the following:

• Medical, Dental, and Vision insurance
• Employer Paid Basic Life Insurance and AD&D
• Voluntary Life Insurance (Employee/Spouse/Child)
• Health Care and Dependent Care Flexible Spending Accounts
• Pre-Tax and Post --Tax Commuter and Parking Benefits
• 401(k) Retirement Savings Plan with Company Match
• Paid Time Off
• Paid Parental Leave
• Short-Term and Long-Term Disability
• Tuition Reimbursement
• Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)

Mocare is an Equal Opportunity Employer.

• EEO is The Law 
• Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
• We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at [email protected]

Title: Financial Educator Remote

Location: Annandale, Virginia, 22003, United States

Full-time

Remote

Department: Non-Clinical

Job Description:

Build What Matters Most—Families, Futures, and Your Career

Enjoy meaningful work while contributing to an organization that changes lives every day.  US Fertility, the nation’s leading partnership of physician-led fertility practices, is redefining what it means to build a career in reproductive medicine.

Our team members choose to build their career home at US Fertility because of the hope we inspire in our patients, the lives we help bring into the world, and the culture of excellence we foster across our organization.  We share a deep commitment to continuously improving the patient experience and advancing research and development in one of the most dynamic and impactful fields of medicine.

Through our national network of premier fertility centers - including Shady Grove Fertility - we combine clinical expertise, scientific innovation, and compassionate care.  The work we do building families offers purpose, challenge, and personal reward—and we’re just getting started.

Opportunity Overview

We have an immediate opening for a Financial Educator Remote to join our team at Shady Grove Fertility in Richmond, Virginia.

• Schedule: Monday through Friday, from 7:30 AM to 4:00 PM Eastern Time
• Compensation: $23 to $26 per hour (commensurate with experience)

This role provides the opportunity to grow within a nationally respected organization while remaining closely connected to the patients and teams you support every day.

How You’ll Contribute

At US Fertility, collaboration is fundamental to how we work.  There is undeniable strength in numbers—and support is always within reach.  Whether collaborating with more than 200 highly respected physicians nationwide or partnering with colleagues who are passionate about solving meaningful problems, you’ll be surrounded by a team committed to shared success.

In this role, the Financial Educator will:

• Consult with patients regarding their benefits, coverage and financial options
• Perform aspects of benefit verification and prior authorization
• Provide ongoing financial education and assistance to our patients throughout the continuum of their care, as an educator, advocate, and liaison
• Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information

What You’ll Bring

We’re looking for professionals who bring both technical skill and a deep sense of responsibility to the care experience—iniduals who thrive in environments where excellence, empathy, and accountability matter.

Qualifications and Skills Include:

• Minimum 2 to 4 years of medical business office experience, with working knowledge of healthcare billing and collections, insurance/benefits, and patient interaction
• Must have experience reading and understanding payer remittance advice. Includes the ability to differentiate between allowed charges, contractual adjustments, line item denials/reasons, patient responsibility (co-pay, co-insurance, and deductibles), etc.
• Bachelor's Degree preferred
• Experience working in an OB/GYN office is a plus
• Excellent interpersonal skills required to communicate with departments, employees, physicians, managers, patients, and insurance companies
• Strong oral and written communication skills, independent worker, detailed-oriented, computer savvy
• Proficient with Microsoft programs, specifically Outlook, Microsoft Word and Excel
• High level of customer service essential

More important than any single credential, however, is the right person.  Team members who are most successful at US Fertility embrace our mission, live our values, and remain committed to continuous improvement—for themselves, their colleagues, and the patients we serve.

What We Offer

US Fertility is proud to provide a competitive, comprehensive benefits package designed to support our team members—professionally and personally—across all employment types.

Full-Time Employees (30+ hours/week)

• Medical, dental, and vision insurance
• 401(k) with company match
• Tuition assistance and professional development support
• Performance-based bonus opportunities
• Generous paid time off, paid holidays, and paid parental leave
• Life and disability benefits
• Fertility Discount Program
• Employee wellness and recognition programs

Part-Time Employees

• 401(k) with company match
• Performance-based bonus opportunities
• Employee wellness and recognition programs

Per Diem Employees

• 401(k) with company match
• Employee wellness and recognition programs

Our Commitment to Inclusion and Opportunity

US Fertility and its network partners believe that a erse workforce is essential to fulfilling our mission of expanding patient access to the highest standards of fertility care.  We are committed to equitable and inclusive hiring practices that ensure our clinical and operational teams reflect and support the erse communities and patients we serve. 

Across our national footprint, US Fertility is a leader in offering clinical, administrative, and operational career opportunities at locations throughout the United States.  We are equally committed to developing inidual strengths, promoting from within, and supporting long-term career growth.

This is a moment of growth, innovation, and impact.  Take the next step in your career with US Fertility—and help shape the future of fertility care.

Title: Clinic Growth Manager

Location Remote

Employment Type Full time

Location Type Remote

Department Sales and Retention

Job Description:

Join Vetcove and help modernize the future of veterinary software and the pet parent healthcare experience. Our suite of platforms features a market-leading procurement marketplace, an ultra-modern home delivery ecommerce experience, and a next-generation practice management system. More than 25,000 hospitals across all 50 states rely on Vetcove daily, supporting tens of thousands of veterinarians who care for tens of millions of pets each year.

We are modernizing the 50 billion dollar plus animal health industry by giving veterinary organizations the tools to focus more on patient care. Backed by Y Combinator and top venture investors in Silicon Valley, New York and Miami, Vetcove is a fast-growing, mission-driven company. We are searching for talented and passionate people who want to help shape the future of veterinary care.

About the Position

As a Clinic Growth Manager you'll design and run the programs that keep thousands of veterinary clinics engaged, growing, and getting real value from Vetcove – and you'll know how to identify the ones who need a personal nudge and go get them.

You'll think in programs, not just conversations – using data, content, and community to move thousands of clinics at once.

What You Will Do

• Design and manage a clinic community program including newsletters, referral programs, peer spotlights, and online engagement initiatives

• Develop and run clinic-focused seminars and educational webinars on topics like in-platform best practices, successful workflows, and platform updates

• Develop best practice playbooks, how-to guides, and self-serve resources that help clinics maximize platform value

• Lead best practice sessions to share learnings, tips, and platform updates

• Analyze usage trends, sales patterns, and platform engagement to identify underperforming clinics and build targeted re-engagement plans

• Monitor key health metrics across the platform to flag at-risk accounts before churn becomes a risk

• Act as a feedback loop between clinics and the product team: know what clinics need and advocate for it

• Leverage AI tools and partnership with the data team to build and maintain dashboards to track clinic health, engagement, and growth metrics

• Prepare regular business reviews with data-driven insights for internal stakeholders

What We’re Looking For

• Bachelors Degree

• 3–5 years of experience in Community Engagement, Growth Marketing, Customer Success, Account Management, or a client-facing role, ideally in a SaaS or technology company

• A track record of driving measurable growth outcomes across a large customer base

• Comfort with data: You can pull a report, spot a trend, and translate it into action

• Experience building or contributing to community programs, event coordination, or customer education initiatives

• A natural communicator who can hold a room in a seminar, build trust in a 1:1, and write a newsletter people actually read

• Highly organized with the ability to manage multiple programs and initiatives simultaneously

• Comfortable shifting between program-level thinking and direct clinic conversations when the situation calls for it.

• Skilled at translating user feedback and behavioral data into program decisions

• Experience in veterinary, healthcare, or life sciences is a strong plus but not required

Nice to Haves

• Familiarity with Salesforce, HubSpot, or similar CRM tools

• Experience with customer health scoring or churn prediction frameworks

• Prior experience in a high-growth startup environment

Benefits (Full Time Roles)

• 100% remote within the USA

• Medical, Dental, and Vision Insurance

• Automatic 401k contribution

• Employee referral program

• At home office set up

• Bi-annual company retreats

• Open vacation policy

• Equity

• Monthly team events

The typical base pay range for this role across the U.S. is: $60,000/year - $100,000/year + bonus + equity + benefits. There is a different range applicable to specific work locations. For Colorado, the salary range is: $65,000 - $75,000 + bonus + equity + benefits. This salary range is a good faith estimate of what Vetcove may pay for this position at the time of posting. Actual compensation may vary based on skills, qualifications, and experience. The range reflects the base hourly rate or annual compensation (as applicable), and does not include bonus, equity or other incentives.

In addition to base compensation, Vetcove offers a comprehensive benefits package. Please refer to the “Benefits (Full Time Roles)” section above for more details.

To apply, please submit your application through Vetcove’s Careers Page. 

Please note we are unable to sponsor work visas at this time.

Attention all job seekers! We want to ensure that you’re well-informed about a serious matter affecting the job market. It has come to our attention that scammers are operating in the industry, impersonating employees and attempting to deceive savvy applicants like you. Here’s what you need to know:

1. Our job listings are exclusively available on official sites (our careers page, LinkedIn, BuiltIn, and Indeed). Be cautious of other sources claiming to represent us or any organization that you’re interested in. Stay on the lookout!

2. Authentic communications from our company will only come through verified email addresses and phone numbers. If you receive unexpected messages or calls, exercise caution and verify their authenticity. Don’t let scammers catch you off guard!

3. It's essential to independently verify the legitimacy of any job postings you come across. Visit our official careers page to confirm the validity of any openings. Stay proactive and protect yourself!

4. Remember that during the application process, we will never request sensitive personal or financial information from you. Be wary of anyone asking for such information. Keep your personal data secure!

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Title: Client Services Associate II

Location: Remote - Open Position (USA)

Job Description:

Company Description

Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012, Guardant® is transforming patient care and accelerating new cancer therapies by providing critical insights into what drives disease through its advanced blood and tissue tests, real-world data and AI analytics. Guardant tests help improve outcomes across all stages of care, including screening to find cancer early, monitoring for recurrence in early-stage cancer, and treatment selection for patients with advanced cancer. For more information, visit guardanthealth.com and follow the company on LinkedIn, X (Twitter) and Facebook. 

The Client Services Associate (CSA) plays a crucial role in delivering exceptional support to clients and patients within their designated territory. Collaborating closely with the Client Services Team, they contribute to achieving departmental objectives and partner cross-functionally with commercial and laboratory operations to develop scalable solutions for Guardant Health. The ideal candidate excels in professional communication and fosters positive relationships with external customers and internal teams alike.

Responsibilities:

● CSA is responsible for assisting with training new hires, keeping up with training checklists and auditing new hire work, as needed.

● CSA may be expected to manage a higher case load and/or complex territory based on business needs.

● Answer and assist with common issues/ inquiries and escalate to the CS leadership team if needed.

● CSA is responsible for receiving and responding to all types of communication: phone, email and web inquiries from customers (physician offices, laboratories, and hospitals), sales representatives and patients, while demonstrating a positive and professional image for Guardant Health at all times

● Contribute to volume growth in the territory by resolving cases quickly with a sense of urgency

● Work in a team environment and contribute to the department and company goals

● Keep precise and clear documentation of all email, fax, phone communications and follow-up activities

● Adhere to Standard Operating Procedures (SOP’s) pertaining to data entry and data verification requirements

● Enter and qualify new customer information into Salesforce.com and LIMS

● Contact physicians and other medical personnel to obtain missing information required to complete the order entry process

● Partner with the Clinical lab to ensure client information is correctly entered

● Send/re-send patient reports as requested by the customers

● Communicate professionally and effectively with all iniduals, including external customers and internal Guardant Health team members

● Assist with other administrative duties as assigned based on Company needs ● Assist with kit ordering, coordinating Offsite Phlebotomy Services as needed ● Communicate to clients, patients and sales team using Salesforce (CRM) and other integrated software platforms

● Achieve team and inidual goals and monitor personal metrics

● Use problem solving skills to resolve customer complaints and escalated situations

● Demonstrate flexibility and adaptability in a fast-paced dynamic environment ● Hours and days may vary depending on operational needs, and some lifting (up to 25 pounds) may be necessary

Qualifications:

● 4 year college degree in Biological Sciences or similar discipline is preferred

● 2+ years of experience working with customers in pharma, diagnostic, medical device, biotech or healthcare setting is required

● Solid experience using Microsoft Office is needed, Salesforce (CRM) experience is a plus

● Quick learner who can work collaboratively in an operationally complex multi-product environment and can adapt to changing procedures and policies

● Excellent written and verbal communication skills with a high level of computer proficiency, preferably in a Mac environment

● Ability to multitask, work with self-discipline, good judgment, and independence is necessary

● Demonstrated ability to be an organized, detailed oriented problem solver and manage client facing escalated situations in a professional manner

● Flexibility with respect to working hours based on client and company needs ● The position is primarily remote but ability to travel to Guardant Health offices for trainings and meetings is required

● Bilingual English/Spanish is an asset

Hybrid Work Model: This section is applicable to onsite employees who are eligible for hybrid work location as specified by management and related policies.  Guardant has defined days for in-person/onsite collaboration and work-from-home days for inidual-focused time. All U.S. employees who live within 50 miles of a Guardant facility will be required to be onsite on Mondays, Tuesdays, and Thursdays. We have found aligning our scheduled in-office days allows our teams to do the best work and creates the focused thinking time our innovative work requires. At Guardant, our work model has created flexibility for better work-life balance while keeping teams connected to advance our science for our patients.

The annualized base salary ranges for the primary location and any additional locations are listed below. This range does not include benefits or, if applicable, bonus, commission, or equity. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, education, job-related skills, job duties, and business need. Primary Location: Remote - Open Position (USA) Primary Location Base Pay Range: $23 - $31 Other US Location(s) Base Pay Range: $23 - $31 If the role is performed in Colorado, the pay range for this job is: $24 - $33

Employee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment. Ability to sit for extended periods of time.

Guardant Health is committed to providing reasonable accommodations in our hiring processes for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs. If you need support, please reach out to [email protected]

A background screening including criminal history is required for this role. GH will consider qualified applicants with criminal arrest or conviction histories in a manner consistent with applicable law including but not limited to the LA County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).

Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

All your information will be kept confidential according to EEO guidelines.

To learn more about the information collected when you apply for a position at Guardant Health, Inc. and how it is used, please review our_ Privacy Notice for Job Applicants_.

Please visit our career page at: http://www.guardanthealth.com/jobs/