Title: Part Time Flood Map Research Analyst

Location: Arlington United States

Job Description:

Overview

Are you ready to start your career with an established company? ServiceLink, one of the top providers in the mortgage services industry, seeks an inidual who is ready to learn, to join our team as a Flood Map Research Analyst. The ideal candidate will enjoy working with others, be detail oriented, and is driven to meet tight deadlines in a fast paced environment. Now is the time to join our team and become a part of something big.

Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.

A DAY IN THE LIFE

In this role, you will…

• Locate commercial and residential properties on FEMA flood maps and determine the correct zone affecting the improvements
• Accurately and efficiently complete orders while maintaining production requirements

WHO YOU ARE

You possess …

• Good customer relations skills
• The ability to multitask in a fast paced environment meeting tight deadlines for our clients.
• Skills to be detail oriented to maintain our quality standards

Responsibilities

• Assist the business unit/region with processing orders performed through use of a web based production system
• Obtain and evaluate all relevant information used in completing Flood Zone Determinations
• Contribute to the region effort by accomplishing related results as needed
• Maintain open communication with other departments or supervisors, as may be necessary.
• Adhere to the expected level of production which includes number based achievements.
• Perform all other duties as assigned.

Qualifications

• A high school diploma or equivalent is preferred.
• Some college preferred.
• Strong computer skills.
• Proficiency in the Microsoft software products, Excel, Word and Outlook.

Ability to multi-task, organize and prioritize

Title: Personal Lines Customer Service Representative

Location: REMOTE

Job Description:

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious ­­­­­Personal Lines CSR to join our team. This position will report to our agency located in Bonita Springs, FL. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position.

Responsibilities:

• Assists clients with cancellations, telephone inquiries, mail requests and other services as needed
• Binding, filng/data entry
• Order policies and request endorsements from the company as required
• Policy verification assistance
• Updating Certificates of Insurance
• Requesting Loss Runs
• Provides solutions and resolves issues for clients in a timely and effective manner
• Order renewal, expiration lists as needed and review lists to determine appropriate actions
• Type proposals for producers to give to clients and maintain client files
• Enter client information into agency management system
• Gathers data for proposals and applications, reconciles and verifies policy information to ensure information is accurate on application
• Work with clients to assist in claim problems process endorsements and proof of coverage, including certificates of insurance

Qualifications:

• Education: High School or higher
• Proficient data entry skills.
• Must be organized and have good time management skills
• Must be proficient in Word, Excel, Adobe, Outlook, and also can quickly learn new programs
• Must be detail oriented with a strong attention to detail
• Excellent verbal and written communication skills required
• Must be able to work in a fast-paced environment and be a self-starter

Benefits: 

• Company Paid Life Insurance, Long-Term and Short-Term Disability.
• Medical, Dental, Vision and FSA/HSA plans.
• 401(k) with company match.
• Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
• Generous PTO.
• An awesome team of professionals!

Bilingual Social Services Specialist

Remote USA

Full time

Job Description

A bit about this role: 

• Social Services Specialists play a key role in supporting members to access the care they want, need, and deserve. 

  • You’ll get really good at understanding members’ needs and knowing which programs, resources, and internal teams can help address them.

  • You’ll be an important part of helping us connect members with local social services through outreach and follow-up communication. You’ll demystify often confusing processes like applying for Energy Assistance Programs.

  • This is a fast paced company that will come with ebb, flows, and last minute changes

  • A successful candidate will be outgoing, detail-oriented, and have a natural desire to help people. 

  • We often require management of several tasks at once so enthusiasm and organization are key.

Your Responsibilities and Impact will include:

• Triaging incoming referrals for members with social needs and Providing operational and administrative support across the team

• Working hand-in-hand with other Devoted teams to address member needs

• Calling a subset of members directly in all of our states and connecting them to community services

• Reaching out to local organizations to ensure members are receiving appropriate support and Completing the necessary paperwork (i.e. transportation programs and prescription assistance programs) required to enroll in public and community programs

• Using an internal resource library to address those social needs (i.e., transportation, financial, food, medication discounts, support groups).

• Meeting or exceeding performance and quality goals

• Providing inbound call support for members who need Social Services Support

Required skills and experience:

• Fully bilingual in both English and Spanish or in both English and Haitian-Creole 

• Things move swiftly at a startup - enjoying a fast paced environment is key and Understanding urgency and having the ability to juggle multiple priorities

• A history of being organized and having high attention to detail - it’s the little things that matter and Ability & agility to multitask -  you may be asked to do several things and need to change plans mid day

• Proficient in technology - you’ll be working with lots of new tools

• A desire to exceed goals and you’re a great team player with a can do attitude

Desired skills and experience: 

• 3+ years customer/patient-serving role

• Previous experience in social services strongly preferred

Salary Range: $22-$25 per hour

The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the inidual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Our Total Rewards package includes:

• Employer sponsored health, dental and vision plan with low or no premium

• Generous paid time off

• $100 monthly mobile or internet stipend

• Stock options for all employees

• Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles

• Parental leave program

• 401K program

• And more....

Title: Receptionist (part time)

Location: Manchester UK United Kingdom

Part time

• Salary/Benefits Competitive Salary
• Contract type Flexi-Part Time

Benefits

• Free employee meals on duty
• 50% Off F&B in all properties
• €/£60 employee rate on rooms for all Dalata-owned hotels
• 30% off Friends & Family rate
• Extra AL day for every year worked (5 days to a maximum of 5 days)
• Employee Assistance Programme.
• Cycle to Work Scheme/Transport Schemes
• Pension access (Ask your HR Manager for local pension information)
• Development Opportunities through our Dalata Academy- support your career journey
• Staff Appreciation Initiatives, fun team-building activities and regular charity events

Your Job:

• Greet and welcome guests as they arrive at the hotel.
• Register guests and process their payments.
• Respond to any inquiries guests may have about in-house facilities and local tourist information.
• Ensure the security of room keys.
• Update all guest information in the computer system.
• Take and confirm reservations for guests

What You'll Need:

• Excellent customer service skills.
• Ability to work independently and take initiative.
• Outstanding communication skills.
• Capability to remain calm and perform well under pressure.
• Experience in 3/ 4-star hotel is desired but not essential

Title: Patient Service Coordinator (Part-Time)

Location: Washington United States

Job Description:

SOME (So Others Might Eat) provides material aid and comfort to our vulnerable neighbors in the District of Columbia, helping them to break the cycle of poverty and homelessness through programs and services that save lives, improve lives, and help to transform the lives of iniduals and families, their communities, and the systems and structures that affect them. We meet immediate needs with food, clothing, and healthcare, and offer the tools one needs to live with hope, dignity, and greater independence.

Compensation: We offer our employees a competitive compensation and benefits package that reflects our organizational culture, mission, and core values. The hourly range for this position is $19.46 to $20.58 and may be commensurate with experience.

The Patient Service Coordinator supports front desk operations by greeting and registering clients; directing clients to the appropriate service; answering and directing phone calls; maintaining provider schedules; and insurance verification.

This position is located at our main campus on O Street in NW Washington, DC. Candidates must be able to travel to our location on Benning Road in NE as needed to provide coverage.

Schedule: Monday - Friday, 9:30 am - 1:30 pm (Part-Time; 20 hours per week)

Required: HS/GED or 2+ years work experience; 1+ years administrative experience in a Primary Care or Acute Care office or other relevant experience; customer/client services experience

Required License/Certification: CPR/First-Aid

Expected Contributions:

• Greet clients and visitors, identify their needs, and provide information and initial direction
• Provide a positive customer service experience to all clients and visitors to SOME
• Check in all walk-in and appointment clients and complete the registration process
• Verify medical insurance and/or medical insurance eligibility prior to the provider visit
• Direct clients without medical insurance to the Referral Specialist before the provider visit
• Regulate traffic flow in the waiting area and front desk to ensure HIPAA compliance
• Scan registration and referral forms into EMR; update EMR as needed with client information
• Answer all telephone calls and provide administrative support to medical, dental, and BHS as assigned

Knowledge/Skills/Abilities Required:

• Knowledge of electronic health records management
• Knowledge of medical terminology
• Good listening skills to identify client needs and direct accordingly
• Ability to remain calm in crises
• Ability to communicate with erse audiences
• Mission-oriented
• Ability to work in a team environment
• Proficient with MS Office, including Word, Excel, and Outlook

Reports to: Patient Services Manager

Position Designation: This position is designated as Safety Sensitive. You may be subject to drug testing prior to or during your employment with SOME. In this position, you may be disqualified from employment based on the presence of marijuana in test results, even if you possess a medical card authorizing the use of medical marijuana.

Physical Demands: Must be able to lift up to 20 pounds. Requires looking at a computer screen for several hours a day. May be required to sit for long periods. Must be able to travel to events and meetings off-site.

Title: Associate Customer Success Manager (SFP)

Location: Toronto United States

Job Description:

Job#: 3014931

Job Description:

Associate Customer Success Manager

Apex Systems is a global IT services provider, and our staffing practice has openings with our client, an ecommerce grocery platform in the Associate Customer Success Managers space. We are looking for people with experience in 2+ years experience either as a CSM or TAM as well as experience writing documentation and using a ticketing system.

Start date: ASAP.

Office Location: remote/Liberty Village, TOR

Hybrid: preferred on site on weekly basis if applicable

Application Process: It is best to apply via the medium on which you are seeing this posting. If you encounter technical difficulties submitting your resume, please send a Word version of your resume to Johanna at [email protected]

ABOUT The Client:

Our Client is transforming the grocery industry and is the North American leader in online grocery and one of the fastest-growing companies in e-commerce. Since 2012, Our Client has been working towards creating a world where everyone has access to the food they love and more time to enjoy it together.

Groceries delivered to your door in as little as an hour. It seems simple, right? Well, it's more

complex than that. From re-routing deliveries during snowstorms, to connecting customers with

coupons and deals for their favorite brands, to updating over half a billion grocery data lines

every night...their efforts bring the company closer to being the operating system for the grocery

industry.

Associate Customer Success Manager

OVERVIEW

About the Role - We are hiring an Associate Customer Success Manager to partner with and

support our Client's Enterprise Customer Success Managers as they grow their largest and most

strategic retail partners. In this impactful role, you will explore creative solutions to retailer

challenges using existing functionalities, manage retailer feature requests, maintain retailer

information pages in internal hubs, monitor support ticket volumes, audit retailer whitelabel sites,

and liaise with Product teams and other internal stakeholders to identify and bridge gaps in

internal and external documentation.

About the Team - As part of the Enterprise Customer Success team within the broader

Enterprise Solutions organization, you will collaborate with colleagues across multiple

specialized groups such as Technical Account Management, Project Management, Solutions

Architecture, Technical Support, Documentation, and Sales Engineering. This role involves

extensive cross-functional collaboration, offering exposure to a wide range of business

operations and initiatives.

ABOUT THE JOB

Responsibilities:

? Provide tactical support to Enterprise Customer Success Managers in developing and

leading growth and customer relationship strategies for strategic retail partners.

? Collaborate with Enterprise CSMs, Business Development, Data Science, and Product

teams to formulate and implement best practices, playbooks, and growth strategies for

whitelabel ecommerce.

? Serve as a subject matter expert on Our Client's suite of enterprise products and services.

? Develop partner-facing collateral and perform demonstrations to promote enterprise

offerings.

? Engage, educate, collaborate, and problem-solve with internal and external partners at

all organizational levels.

? Monitor retailer ticket queues to ensure SLAs are being met, and following up internally

where needed

Your Day-to-Day:

? Find innovative solutions to retailer use cases.

? Manage and prioritize feature requests and internal task tickets.

? Maintain and regularly update retailer 360 pages and health scores.

? Monitor support ticket volumes and resolution times.

? Work with cross-functional teams to identify documentation gaps.

? Build and maintain templates for retailer presentations.

? Audit retailer whitelabel sites and marketing channels.

? Assist with site testing and new feature training for retailers.

ABOUT YOU

Minimum Qualifications

? 2+ years in Customer Success, Account Management, Technical Account Management,

or related fields.

? Technical acumen with the ability to effectively articulate product capabilities and

offerings.

? Self-starter with the ability to thrive in an ambiguous and rapidly changing business

landscape.

? Excellent communication skills.

? Creative and proactive problem-solving capabilities.

Preferred Qualifications

? Prior experience in grocery, ecommerce, or operations.

? Experience working with complex and evolving technology products.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.

Employee Type:

Contract

Location:

Toronto, ON, CA

Job Type:

Date Posted:

December 11, 2025

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Title: Bristol West Customer Service Associate:

Location: Kansas City, KS • Caledonia, MI • Oklahoma City, OK

Work Type: Remote

Job Description:

We are Farmers!

We are… more than just your favorite commercials.  At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers.

Farmers is an award winning, equal opportunity employer, committed to the strength of an inclusive workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn't just our business - it's our culture!  

Workplace: Remote ( #LI-Remote )

Department and Training Overview

• Paid Training: Monday-Friday, 8:00AM-4:30PM Central Time, 3 weeks.
• Starting Pay: $17.76-$20.12 per hour, based on geographic location and experience.
• Work Location: This is a fully remote position. However, applicants must reside within 50 miles of one of the following office locations to be eligible for future promotional opportunities:

A dedicated workspace, free of noise and distractions is required.

A Day in the Life of a BW Claims Customer Service Associate

As a valued member of a erse and collaborative team, you play a key role in supporting our customers when they need us most.

• You're the first voice they hear, assisting with a wide range of situations, from auto and home claims to motorhome incidents and roadside assistance.
• Working remotely, you'll take inbound calls from the comfort of your home, with access to a variety of shift options.
• You guide customers through the claims process, setting clear expectations and helping them feel at ease.
• Accuracy and attention to detail are essential, and you'll be fully trained to document each interaction with care.
• You're part of a supportive team environment, where collaboration and encouragement are part of the daily routine, led by a dedicated supervisor.

Essential Job Functions

• Responds to inbound telephone inquiries in a Claims Contact Center.
• Initiates auto and homeowner claims by obtaining preliminary loss information from agents, insureds and third parties.
• Provide customers with an explanation of the claim process.
• May authorize services such as road side assistance and rental cars.
• Responsible for efficient and accurate completion of customer inquiries regarding the status of existing claims.
• Ensures all customer interactions are clearly and accurately documented in the claim file.
• Maintains job knowledge through intermittent training/learning and incorporates new information into daily tasks.

Key Qualifications

• Strong verbal communication and active listening skills
• Proficient in both written and spoken English
• Takes personal accountability for actions and outcomes
• Adaptable to a fast-paced, dynamic work environmen

Experience & Skills

• Technically proficient, with the ability to navigate multiple systems and windows simultaneously
• Typing speed of at least 30 WPM with 90% accuracy
• Customer service experience is highly preferred
• Remote contact center experience is a plus, but not required

Education Requirements

• High School diploma or equivalent is required.

Physical Actions & Environment

This role, whether performed virtually or in an office setting, operates in an open office working environment which will include normal and customary distractions, noise, and interruptions.

• Sits or stands for extended periods of time, up to a full work shift.
• Occasionally reaches overhead and below the knees, including bending, twisting, pulling, and stooping.
• Occasionally moves, lifts, carries, and places objects and supplies weighing 0-10 pounds without assistance.
• Listens to, interprets, and differentiates auditory information (e.g. others speaking) at normal speaking levels with or without correction.
• Visually verifies and reads information.
• Visually locates material, resources and other objects.
• Ability to operate a computer for extended periods of time, up to a full work shift.
• Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate keyboard and other office equipment up to a full work shift.

Benefits

• Farmers offers a competitive salary commensurate with experience, qualifications and location.
• Medical
• Dental
• Vision
• Health Savings and Flexible Spending Accounts
• Life Insurance
• Paid Time Off

Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.

Title: Support Specialist - Bilingual (English/Spanish), Remote USA

Location: New York United States

Brand: LexisNexis Risk Solutions

Job ID: R103969

Contract Type: Regular

Schedule: 40

Location: Remote - USA - Nationwide

Job Description:

About the Business

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com

About the Team

The Asset Verification Services (AVS) Operations Team plays a vital role in supporting both Federal and State Government Agencies, as well as the Financial Institution Community. Our mission is to advance equitable access to public benefits by enabling secure, accurate, and efficient asset verification. Through our work, we help reduce fraud, accelerate eligibility determinations, and ensure that government resources reach those who need them most.

About the Role

We are seeking a detail-oriented, bilingual (English/Spanish), customer-focused professional to join our AVS Operations Team. This role is essential in supporting financial institutions and government field offices that rely on our asset verification systems. The ideal candidate will be a proactive communicator, highly organized, and committed to delivering exceptional service while driving operational excellence across AVS programs.

Responsibilities

• Serve as the primary liaison for financial institutions and government agencies participating in AVS programs.
• Conduct training sessions for financial institution personnel on system functionality and procedural guidelines.
• Manage inbound inquiries via phone and email, ensuring accurate documentation and timely resolution.
• Proactively follow up with financial institutions to resolve outstanding or overdue requests.
• Support the transition to automated processing methods, promoting modernization and efficiency.
• Assist in recruiting new financial institutions to participate in AVS programs.
• Manage registration processes and maintain accurate records of institutions and user accounts.
• Identify, troubleshoot, and escalate operational errors to ensure timely resolution.
• Maintain and update procedural documentation and operational reports.
• Continuously seek opportunities to improve processes and enhance operational efficiency.
• Participate in team meetings and contribute to departmental success.
• Ensure compliance with service level agreements, including network coverage and response time metrics.
• Provide shift coverage for team members on PTO, including alternate shifts (e.g., 6:00-2:30, 8:30-5:00, 12:30-9:00).
• Be available to work on select company holidays with pay (e.g., Day after Thanksgiving, Christmas Eve, Day after Christmas, New Year's Eve).
• Support additional departmental initiatives and special projects as assigned.

Requirements

• Language Proficiency: Fluent in both English and Spanish (written and verbal). A Spanish language assessment will be administered.
• Education: High school diploma required; college degree preferred.
• Typing Speed: Minimum of 50 words per minute.
• Technical Skills: Proficient in Microsoft Excel, Word, and Outlook; comfortable navigating PC environments and web-based applications.
• Communication: Exceptional verbal and written communication skills; ability to manage competing priorities in a fast-paced setting.
• Organization: Strong organizational skills with keen attention to detail.
• Work Ethic: Dependable, self-driven, and capable of working independently and collaboratively.
• Adaptability: Demonstrated ability to perform under pressure and meet deadlines.
• Security Clearance: Must be eligible to obtain and maintain Social Security Administration Security Clearance as a condition of employment.
• Must be able to commute on-site to the Oklahoma City Office.

Primary Location Base Pay Range: Home based-Illinois $42,400 - $70,800.

U.S. National Base Pay Range: $40,400 - $67,400. Geographic differentials may apply in some locations to better reflect local market rates.

Base Pay Range for CO is $40,400 - $67,400. Base Pay Range for IL is $42,400 - $70,800. Base Pay Range for Chicago, IL is $44,500 - $74,200. Base Pay Range for MD is $42,400 - $70,800. Base Pay Range for NY is $44,500 - $74,200. Base Pay Range for New York City is $46,400 - $77,500. Base Pay Range for Rochester, NY is $38,400 - $64,100. Base Pay Range for OH is $38,400 - $64,100. Base Pay Range for NJ is $45,738- $73,062.

Title: Marketing Manager II

Location: Works From Home United States

Employee Type: Contract

Remote: Yes 

Job Type:

Pay Range: $50 - $50 per hour

Job Description: Job#: 3017391

We are seeking a contractor to join our Marketing team and support the execution and optimization of operational and transactional email notifications. This role is critical to ensuring timely, accurate, and customer-focused communications that enhance the user experience and align with organizational objectives.

Key Responsibilities:

• Manage and execute operational and transactional email notifications across multiple platforms.
• Audit and optimize existing notification processes to improve efficiency, accuracy, and scalability.
• Collaborate with cross-functional teams (Legal, IT, Customer Experience, Product Management) to ensure compliance with brand standards and regulatory requirements.
• Monitor and analyze performance metrics for notifications; recommend improvements based on data insights.
• Document workflows and maintain process guides for email notification systems.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.

Title: Market Development Lead - Florida

Location: Fort Lauderdale United States

Full Time

Requisition ID: 1014

Salary Range:$75,000.00 To $85,000.00 Annually

Job Description:

Market Development Lead - Florida (Broward/Fort Lauderdale)

At Author Health, we're revolutionizing how mental health care is delivered, and we want you to be part of it! Our mission is to bring compassionate, high-quality care to people with serious mental illness, substance use disorders, and dementia, including older adults.

We don't just treat symptoms. We treat people - fully, holistically, and with heart! Through our virtual-first, innovative care model, we deliver community-based wrap-around outpatient mental health care inclusive of psychiatric, psychotherapeutic and care management services. We partner with primary care providers, hospitals, families, and caregivers to keep patients out of the hospital and empower them to live healthier, more connected lives.

At Author, inclusivity isn't a checkbox. It's how we build trust and drive better outcomes! We honor the unique cultures, identities, and stories that shape every patient's experience, and we're creating a workplace where team members can show up as their full selves, too.

If you're driven by purpose, ready to shake up the status quo, and eager to make a real impact in people's lives, we'd love to meet you. Let's build the future of mental health care together!

Summary/Objective:

The Market Development Lead is a critical role in expanding our footprint in Florida and other markets by developing and deepening partnerships with primary care groups, providers, and community organizations. This is a field-based role focused on engaging primary care practices and hospitals, increasing provider referrals, and driving patient enrollment in our behavioral health services.

This role acts as a face of our organization in the market, building relationships with physicians, clinic administrators, and community stakeholders to ensure that our solutions are effectively integrated into care workflows. It also supports implementation efforts and provides ongoing training to providers and staff to maximize patient engagement.

This position involves traveling throughout Florida, primarily South Florida. For this reason, we are looking for candidates in the Broward/Fort Lauderdale area.

Essential Functions:

Sales & Growth

• Own and execute a data-driven growth strategy within your assigned market, building a pipeline of engaged primary care practices/hospitals and increasing provider participation.

• Meet with PCPs, hospitals, clinic administrators, case managers, and referral coordinators to educate them on our behavioral health services, remove adoption barriers, and drive patient referrals.

• Develop tailored engagement plans for high-priority practices, ensuring consistent follow-up and relationship-building to support long-term partnerships.

• Maintain timely and accurate documentation of market activities conducted

• Achieve growth and engagement targets, including increasing provider referrals, onboarding new clinics, and expanding our presence in key regions.

Partnership & Implementation

• Lead market implementation efforts for new partnerships, managing workstreams related to provider onboarding, training, and workflow integration.

• Serve as the primary point of contact for assigned clinics and hospitals, maintaining regular check-ins and troubleshooting any operational challenges to ensure seamless collaboration.

• Partner with Author's Market Operations team to support patient outreach and engagement

• Develop and deliver training sessions and presentations for a variety of clinical and administrative audiences.

• Identify opportunities for process improvements to enhance the provider experience and increase patient access to behavioral health services.

Market Expertise & Collaboration

• Serve as the subject matter expert for your market, providing insights on local healthcare dynamics, competitive landscape, and referral trends.

• Collaborate cross-functionally with internal teams, including Growth, Field Operations, and Clinical Operations, to refine market strategies, conduct partner outreach, and support overall company expansion.

• Bring creative solutions to the table when challenges arise-we're a startup, after all!

Competencies:

• Creative, strategic thinker

• Strong organizational and communication skills

• Excellent customer service skills; capability to build strong relationships

• Ability to interpret data and draw insights to inform planning

• Clear understanding of PCP/patient referral process

Required Education and Experience:

• 3-5 years of experience in healthcare (behavioral health or primary care experience is a bonus!).

• Additional experience in sales, healthcare sales, customer success, customer experience, or project management

• Excellent communication and interpersonal skills

• Ability to rapidly learn and adapt to different environments

• Proficiency with Google Slides, Sheets, Docs required

• Bilingual (Spanish-English) required

Work Environment:

Employees will occasionally work from their homes, utilizing virtual tools and software to manage tasks, communicate with team members, and complete administrative duties. Their home work environment should be free from distractions and loud noises.

In addition to remote work, employees will also be required to drive to clients in healthcare environments, providing in-person services and support as needed (up to 100% of time). This role demands a high level of flexibility, independence, and reliable transportation. The ideal candidate will be comfortable balancing remote responsibilities with regular travel, ensuring exceptional service and care in both settings.

Physical Demands:

This role requires sitting for extended periods of time in front of a computer screen. The role must be able to lift up to twenty five pounds and stand for lengthy periods of time.

Additionally, this role will require periods of driving for consecutive hours to client locations.

Travel: Up to 100% of time spent in the field locally or within driving range, and up to 50% overnight travel

What We Offer:

• Retirement savings plan (401k) Plan up to 3.5% company match

• Low cost benefits package for employee and dependents ( medical/ dental/ vision/ STD/ Life Insurance)

• Paid vacation

• Paid sick leave

• 9 paid holidays throughout the year with (2) additional flex holidays .. 11 in total!

• Performance-based bonuses

• and more!

Author Health is committed to a erse and inclusive workplace. It is the company's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any inidual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. The company's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction.

We are committed to providing an inclusive and accessible experience for all applicants. If you require any accommodations at any stage of the process, please let us know.

The company is pleased to provide such assistance and no applicant will be penalized as a result of such a request. In accordance with applicable legal requirements such as the San Francisco Fair Chance Ordinance Author Health will consider for employment qualified applicants with arrest and conviction records.

Monday through Friday, 8am-5pm

Title: Account Coordinator | Team Bravo

Location: Remote, Continental U.S. United States

Department: Client Services - Field Support

Location: Remote, Continental U.S., VA

Job Description:

As an Account Coordinator for the Customer Success Team, you must possess superior communication skills and have working knowledge of Agency-Client relationships and processes. You will work closely with Regional Account Directors (RADs), Production, and Onboarding team members to ensure timely deliverables. You will develop and maintain a working-level understanding of the automotive industry, company culture, products, services, strategic communication planning and integrated marketing strategies. You are highly organized, task and detail-oriented, motivated, articulate, flexible, and capable of working under pressure. You are driven to provide the highest level of customer service. Your academic and professional experience has instilled a sense of urgency without compromising the integrity of results.

This is a full-time, salaried, remote position. Employee must be located within the Continental U.S., EASTERN TIME ZONE preferred, but all are welcome to apply.

Ideal Candidate

You understand integrated marketing strategies, including traditional and media. You understand urgency of deadline. You continually strive to meet or exceed expectations in all aspects of your role, from supporting client accounts to proactively contributing and collaborating with the team. You have a solid understanding of digital marketing. If you have an understanding of the Automotive Dealership Industry (Tier 3), In-House Dealership Marketing, and/or Automotive Advertising/Agency, thats a plus!

Responsibilities

• Attain working knowledge of Team Velocitys processes, account management, integrated strategies and our proprietary technology platform, Apollo
• Assist with preparation of Customer Success documents, i.e., meeting agendas, reporting decks, and general Client communications
• Participate in and document Client meeting discussions and conference calls
• Maintain constant communication with Account Teams on deliverables status and current work-in-progress using internal processes
• Assist with resolving Client questions and needs in a timely manner
• Work to problem-solve production issues and errors; escalate issues, as needed
• Understand Clients goals and effectively organize deliverables to ensure productive campaign results
• Update and maintain Clients Consumer Portal(s)
• Learn, and maintain, knowledge of compliance and co-op requirements for all manufacturers
• Support Account Management team with additional tasks, as needed
• Work ahead on client deliverables; what you know in advance, do in advance

Additional Responsibilities

• Know your Client! Learn, and maintain, knowledge of Client Accounts; understand their Perfect Market
• Be a student of the Industry! Hone your understanding of the automotive industry, company culture, products, services, strategic communication planning and integrated marketing strategies
• Exercise proactive daily communications in a professional and efficient manner, with both colleagues and clients
• Continually seek ways to add value to the Client / Agency relationship

Requirements

• Bachelor's degree in Marketing, Advertising, Communications, or related field
• A minimum of 0-2 years professional experience
• Automotive Agency, Automotive In-House Marketing and/or Customer Service experience, preferred
• Proficient in Microsoft Office
• Extremely organized, task and detailed-oriented
• Must be a critical thinker
• Exceptional communication skills, demonstrated ability to write, listen and articulate in a clear, concise, and professional manner
• Demonstrated ability to proactively take ownership of projects
• Ability to establish priorities and objectives
• Must be flexible in a fast-paced, ever-changing environment
• Must maintain focus and constructive behavior under pressure

Compensation

This entry-level position offers competitive compensation, commensurate with experience, starting at $48,000 annually. Participation in company benefit offerings include medical, dental, vision, 401(k)/matching, paid vacation, wellness, and more.

Next Steps

If you are interested in this position and believe your experience is a perfect fit, please COMPLETE the online application. Please be sure to include a current resume along with your contact information. Incomplete submissions will not be considered. No phone calls please.

ABOUT TEAM VELOCITY

Team Velocity is a full-service marketing agency serving the automotive industry, providing fully integrated marketing solutions to OEMs and dealerships nationwide.

We are revolutionizing the automotive industry with cutting-edge technology to help dealers sell and service more cars. Made by dealers for dealers, Team Velocitys proprietary technology platform Apollo analyzes consumer behavior to predict who will buy, what they will buy, and when they are ready to service. Apollo automates the entire communication process by delivering hyper-personalized campaigns across every touchpoint, maximizing ROI, and lifetime revenue.

Our vision is to serve our clients with a single technology platform that empowers them to execute intelligent marketing across every online and offline channel. We aim to deliver a frictionless consumer experience, from the initial engagement to a final transaction.

Our team members are hard-working and driven to achieve success for our clients and our unique culture promotes creativity, camaraderie, and success.

Title: Department Coordinator

Location: Houston, TX,  United States

Part Time

Job Description:

Special Instructions to Applicants:

All interested applicants should attach a cover letter and resume in the Supporting Documents section of the application, preferably in a PDF format to avoid any formatting issues.

About Rice:

Boasting a 300-acre tree-lined campus in Houston, Texas, Rice University is ranked among the nation's top 20 universities by U.S. News & World Report. Rice has a 6-to-1 undergraduate student-to-faculty ratio, and a residential college system, which supports students intellectually, emotionally and culturally through social events, intramural sports, student plays, lectures series, courses and student government. Developing close-knit, erse college communities is a strong campus tradition, which is why Rice is highly ranked for best quality of life and best value among private universities.

Rice is also a wonderful place to work. Rice faculty, staff and students share values that are essential to our success as a healthy community. Those values guide our decisions and behaviors and shape Rice's culture. They come through in the way we treat each other and the welcome we extend to our visitors. These values can be recalled simply by our name - RICE - Responsibility, Integrity, Community and Excellence.

Position Summary:

Under the supervision of the Department Administrator, the Department Coordinator provides administrative and operational support to the Department of Anthropology.

This is a part-time position working 20 hrs/week. Because this position is part-time, there are no remote work options. The expectation is 4 hrs/day, preferably from 10 AM - 2 PM.

Ideal Candidate Statement:

The ideal candidate has strong verbal and written communication skills, is proactive, and service oriented.

Workplace Requirements:

Fully remote: This position is exclusively on-site, part-time at 20 hours a week, necessitating all duties to be performed in person at Rice University. Per Rice policy 440, work arrangements may be subject to change.

Hiring Range: $20.00/hour

• Non-Exempt (hourly) positions under FLSA are eligible for overtime.

Minimum Requirements:

• Associate's degree or higher
• 2+ years of experience working in an office environment

Skills:

• Intermediate knowledge of word processing, spreadsheet, email, and database software programs to complete work assignments
• Intermediate data reporting skills
• Strong verbal and written communication skills
• Basic problem-solving and critical thinking skills
• Ability to work under moderate supervision and complete tasks in a timely manner
• Customer service oriented

Preferences:

• Bachelor's degree
• Experience working in an institution of higher education
• Experience with Oracle
• Experience with cloud applications (Google Docs, Google Sheets, etc.)
• Experience with financial business systems for purchasing, processing expenses, etc.

Essential Functions:

• Provides support to faculty, administrators, students, and staff by implementing and administering day-to-day functions of the department
• Assists the Archaeology Lab Professor with day-to-day functions
• Interprets, implements, and ensures compliance with policies and procedures, and recommends alternative solutions
• Reviews and monitors trends to provide recommendations to streamline functions in the department
• Monitors and tracks expenses; processes financial transactions, expense reports, honoraria, and reimbursements
• Represents the department within the school
• Creates communications and outreach plans to include relationship development, communications, and/or compliance
• Performs all other duties as assigned

Additional Functions:

• Provide event support by creating flyers, advertising events, setup/takedown, supplies, etc.
• Assist with scheduling duties such as guest speaker itineraries, reservations, transportation, etc.
• Handle purchasing for office inventory, catering orders, parking vouchers, etc.
• Maintain conference room scheduling
• Receive and distribute mail

Rice Mission and Values: Mission and Values | Rice University

• Job Identification5405
• Job CategoryStaff - University Operations and Administration
• Degree LevelAssociate Degree
• Job SchedulePart time
• Locations Houston, TX, United States

Title: Technical Onboarding Advisor

Location: Manila United States

Job Description:

Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral).

It's not everyday that you consider starting a new career. We're Acquire BPO, and we're happy that someone as talented as you is considering this role. First, a little about our client: RingCentral is a $2 Billion+ annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. They invest more than $250 million annually to ensure their AI-enabled technology and platforms meet or exceed the needs of customers.

RingSense AI is RingCentral's proprietary AI solution. It's designed to fit the business needs of customers, orchestrated to be accurate and precise, and built on the same open platform principles that RingCentral applies to their core software solutions.

This is where you and your skills come in.

We're currently looking for: Technical Onboarding Advisor

A Technical Onboarding Advisor is responsible for assisting newly signed up customers in configuring basic account and phone system setup. A Technical Onboarding Advisor demonstrates expertise and proficiency in most of the skill sets utilized within the Contact Center. He/she adheres to schedules, guidelines, and requirements in accordance with the Company's set policies and procedures.

• Receives transferred calls of newly signed up customers from Sales.

• Sets expectations that the transaction is not a User Training but a basic account set up only.

• Walks the customer through the Express Set Up, and probes for other basic account set up needs.

• Configures basic user setup, such as Call Forwarding, Notifications, Greetings, etc.

• Educates customers on VOIP readiness: Sends and ensures the use of the Network Configuration Checklist.

• Provisions and sets up RC-supported desk phones .

• Introduces new applications such as Desk Phones, Mobile App, Desktop App RC Meetings, and Glip by RC.

• Positions the value of Implementation, and encourages customers to show up on their scheduled Implementation Appointments.

• Confirms and/or schedules Implementation Appointments.

• Walks customers through the Community Website and assists them with the sign up process.

• Updates the Implementation Status, and documents the call in SFDC.

• Ensures resolution and customer satisfaction, and gains agreement with the customer to close the case.

To succeed in this role you must have experience in:

• Must have 2-3 years solid experience in Technical Support

• Must have strong client management skills as the Implementation Advisor will work with cross-functional departments to ensure the customer or partner's thorough onboarding experience.

• Must be prepared to assume the following roles: part-technical guide, part-account manager, part-detective, and part-teacher.

• Must be good at conveying how the system works to teach the client how to independently set up and configure the system in an ongoing capacity.

• Must reach out to new customers via phone and/or email to book them for an implementation appointment.

Desired Qualifications:

• Completed at least 2nd year college in any related course.

• Openness to work during night shifts and varied hours as per business requirements

• Willingness to work in Ortigas or Cubao

We offer all the work/life benefits you could ever want.

• Flexible work arrangement (Hybrid Setup)

• Comprehensive HMO package (medical and dental)

• Paid time off and paid sick leave

• Performance Incentive

• Employee Assistance and Wellness Programs

RingCentral's work culture is the backbone of our success. And don't just take our word for it: RingCentral is recognized as the Best Place to Work by Glassdoor, the Top Work Culture by Comparably and RingCentral holds local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

About RingCentral/Acquire BPO

RingCentral, Inc. is a US-based company engaged as a global provider of cloud-unified communications and collaboration solutions. It is being serviced in the Philippines by its offshore partner Acquire Asia Pacific Philippines, Inc.

Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic, and the US, as well as from comprehensive Work-from-Home environments, where client-permitted. We are one of the fastest-growing BPO companies and Australia's largest outsourcer to the Philippines.

We have 15 years of experience delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education, and retail. We're recognized as being Safe, Flexible, and Innovative, giving our clients the capability to Outsource with confidence.

As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates to join our team and partner with one of the biggest cloud communications companies in the world - RingCentral. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.

Acquire BPO is an equal-opportunity employer that truly values ersity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

By completing your application for this role, you:

• Agreed that the information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities

• Have read and agreed to our Data Privacy Policy

#LI-JS10

Title: Training & Quality Assurance Program Manager, Customer Experience

Location: San Francisco, Los Angeles, or Dallas. 

About Crunchyroll

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

As a Training & QA Program Manager for the Customer Experience team, you will oversee and execute customer experience training and quality assurance programs tailored to organizational needs, ensuring agreement on strategic global goals, and contributing to a stable and outstanding customer experience. You will improve agent performance and develop impactful training and quality programs that strengthen quality standards across global operations.

You will design, implement, and ensure the continuous improvement of training and quality programs to foster outstanding and growth-oriented support teams around the world. You will collaborate with internal partners to build and measure the success of learning and quality opportunities using QA insights, ensuring teams have the skills to deliver outstanding customer experiences.

In the role of Training & QA Program Manager, you will report to the Senior Manager of Quality Assurance on Crunchyroll's global Customer Experience team.

We are considering applicants for the locations of San Francisco, Los Angeles, or Dallas. 

Core Areas of Responsibility

• Lead Training & Quality Programs:
  • Manage regional or partner-specific training and QA programs, including targeted audits and quality improvement projects, to help support agent onboarding and ongoing skill enhancement.
• Ensure Strategic Alignment:
  • Partner with vendors and cross-teams to align QA and L&D programs with organizational priorities and CX strategies, using QA and training insights to promote consistency, integration, and long-term agent development.
• Analyze & Act on Data:
  • Leverage operational and quality data to identify trends and causes of customer satisfaction and dissatisfaction, sharing insights with internal partner teams to shape training content, guide operational strategies, and lead quality improvements that enhance both agent and customer experiences.
• Support Vendor & Measure Success:
  • Promote global consistency in training and QA by overseeing vendor calibration, implementing multilingual train-the-trainer programs (Portuguese, Spanish), and measuring program effectiveness in partnership with Operations to ensure agreement on organizational quality standards.
• Promote Process Automation & Learning Innovations:
  • Promote innovation in training and quality programs by using QA and L&D tools with automation solutions to improve efficiency, cross-departmental scalability, and team-wide engagement, while assessing effectiveness through data, feedback, and evaluations to meet evolving needs.
• Foster Learning & Development:
  • Mentor and support QA and training teams — both internal and partner-based — by overseeing audit and project delivery, providing constructive feedback, and facilitating engaging learning experiences (e.g., multilingual workshops, train-the-trainer, resources) to foster ongoing skill development and informed program design.

About You

We get excited about candidates, like you, because...

• 5+ years of experience in Training and Quality Assurance for Customer Experience teams
• 2+ years of experience in leading training and quality programs and managing internal and outsourced teams
• Experience with LMS systems
• Experience with Quality Assurance tools
• Familiarity with advanced conversation review tools, blending automated checks, manual reviews, AI-driven insights, and large-scale conversational analysis to enhance agent and operational performance.
• Expertise in developing and delivering structured remote and in-person training programs using learning management systems (LMS) based on performance data and regional, cultural, and language-specific needs for agents.
• Written and spoken proficiency in English, Brazilian Portuguese, and Spanish.
• Experience launching and overseeing global training and quality improvement projects.
• Experience in analyzing quality data and translating insights into strategies to improve customer interactions and operational efficiency.
• Experience mentoring and developing team members to achieve their professional goals.

About the Team

You will be part of a global Learning & Quality team within Customer Experience to empower agent performance and lead workflow optimization. Together, we strengthen service quality, support employee satisfaction, and enhance the customer experience through thoughtful, data-informed quality programs.

#LifeAtCrunchyroll #LI-Hybrid 

The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll’s Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.

Pay Transparency - Los Angeles, CA

$79,095 - $98,869 USD

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

• Courage. We believe that when we overcome fear, we enable our best selves.

• Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

• Kaizen. We have a growth mindset committed to constant forward progress.

• Service. We serve our community with humility, enabling joy and belonging for others.

Our commitment to ersity and inclusion

Our mission of helping people belong reflects our commitment to ersity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value ersity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Senior Sales Engineer

Location: United States

Job Description:

Regular Full-Time

US

Requisition ID: 2564

Salary Range:$125,000.00 To $150,000.00 Annually

Senior Sales Engineer

Parallels has an immediate vacancy for this role.

Complexity is your playground, simplicity is your superpower.

Parallels is looking for a Senior Sales Engineer to serve as a key technical expert and contributor throughout the pre-sales process. In this role, you will work with our industry-leading solutions, including Parallels Remote Application Server (RAS), Parallels Secure Workspace, Parallels DaaS, and Parallels Browser Isolation, playing a critical part in acquiring new customers and partners.

The top creative and technical minds could work anywhere. So why are so many of them choosing Parallels? Here are three reasons:

1. This is the moment. It’s an exciting time at Parallels, with strong leadership, a refreshed brand, and a whole new approach to changing the way the world works. We’re at the forefront of a movement, and we want you to ride this wave with us. 

2. We want you to be you. Too often, companies tell you about their culture and then expect you to fit it. Our culture is built from the people who work here. We want you to feel safe to be who you are, take risks, and show us what you’ve got. 

3. It’s your world. We know you have a life. We want to be part of it, but not all of it. At Parallels, we’re serious about empowering people to work when, how, and where they want. Couch? Sweatpants? Cool with us. We believe that happy employees mean happy customers. That’s why we hire amazing people and get out of their way.

Sound good so far? Awesome. Let’s talk more about the Senior Sales Engineer role and see if we’re destined to be together.  

As a Senior Sales Engineer, you will:

• Identify customer requirements and design tailored solutions.
• Deliver engaging product demonstrations.
• Lead and manage Proof of Concepts (PoCs) from design through successful completion, validating customer requirements and success criteria.
• Clearly communicate the business and technical value of Parallels solutions.
• Deliver compelling product demonstrations of Parallels solutions to audiences ranging from technical teams to executive stakeholders. 
• Provide expert pre-sales technical guidance to prospective customers and partners, ensuring alignment with business objectives. 
• Shape technical solution designs and implementation strategies, leveraging best practices and customer insights. 
• Maintain deep expertise in Parallels products and competitive technologies (e.g., Citrix, VMware, Omnissa) to position solutions effectively. 
• Create tailored technical proposals and solution architectures that address customer challenges and deliver measurable value. 
• Document and hand over customer environments to support teams, ensuring smooth transition and continuity of service. 
• Collaborate closely with Account Managers and Partners to plan and allocate technical resources strategically. 
• Conduct technical training sessions and webinars for partners and customers, both virtually and onsite. 
• Mentor and coach junior Sales Engineers, fostering team growth and technical excellence.

 What YOU bring to the team:

• Strong background in IT infrastructure, security, virtualization, and cloud technologies (Azure/AWS), partnering closely with the sales team.
• Experience in a similar role supporting competing technologies such as Citrix or Omnissa is highly valued.
• Ability to quickly learn and apply new technologies is essential. Beyond technical expertise, you excel at communication, relationship-building, and problem-solving, ensuring customer success at every stage.
• You are also comfortable delivering occasional classroom-style training sessions and supporting sales and marketing initiatives at industry events. 
• Willingness to travel periodically, including visiting customers and partners onsite together with the sales team.
• Experience: 5+ years of relevant experience in Sales Engineering, Technical Consulting, or a similar role focused on application/desktop virtualization, security, or IT infrastructure.
• Virtualization Expertise: Hands-on experience with one or more major platforms: Parallels RAS, Citrix Virtual Apps and Desktops, Omnissa Horizon, Microsoft RDS, or Azure Virtual Desktop. Deep knowledge of Microsoft Remote Desktop Services is essential.
• Cloud Knowledge: Proven experience with cloud platforms, primarily Microsoft Azure and/or Amazon AWS.
• IT Infrastructure: Solid understanding of core IT concepts related to systems, networking, and security.
• Communication: Exceptional presentation, communication (written and verbal), and training skills. Ability to create clear technical documentation.
• Customer Focus: Demonstrated ability to understand customer needs, build trust, and act with ownership.
• Adaptability: Eagerness to learn new technologies quickly.
• Travel: Willingness and ability to travel up to 20% annually for events, training, or customer meetings.
• Fluency in languages beyond English is a plus.

US:

• Parallels is an award-winning solution that helps users leverage the best technology out there, whether it’s Windows, Mac, Chrome OS, iOS, Android, or the cloud.   
• We have millions of users and decades of innovation under our belts.
• We offer a fully remote workspace. There is no pressure to work in an office whatsoever.
• Hours are flexible, too! You’ve worked hard to build your life, and we don’t want you to give it up for work. 
• Our team is growing fast, and there’s a ton of energy and a lot of really smart, motivated, fun people ready to welcome you in.

What are you waiting for? Apply now! We can’t wait to meet you.

(FYI, we’re lucky to have a lot of interest and we so appreciate your application, though please note that we’ll only contact you if you’ve been selected for an interview.) 

About Corel

Corel is a beloved and trusted industry titan fueled by make-everything-easier flexibility. With a 40-year legacy of innovation, we understand where you've been, and we're uniquely equipped to get you where you want to be. Our comprehensive collection of creative, collaborative, and productivity solutions propel your teams on their journey. From meeting your deadlines to realizing your dreams, Corel empowers all you do.

Our products enable millions of connected knowledge workers around the world to do great work faster. Our success is driven by an unwavering commitment to deliver a broad portfolio of innovative applications – including Parallels®, CorelDRAW®, MindManager®, and WinZip® – to inspire users and help them achieve their goals.  

It is our policy and practice to offer equal employment opportunities to all qualified applicants and employees without regard to race, color, age, religion, national origin, sex, political affiliation, sexual orientation, marital status, disability, veteran status, genetics, or any other protected characteristic.  

Corel is committed to an inclusive, barrier-free recruitment and selection process and work environment. If you are contacted for a job opportunity, please advise us of any accommodation that are required. Appropriate accommodation will be provided upon request as required by Federal and Provincial regulations and Company Policy. Any information received relating to accommodation will be treated as confidential.

#LI-Remote

Title: Director, Customer Support (Global Payroll)

Location: Austin United States

Job Description:

About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365-all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B+ from the world's top investors-including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock-and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

About the role

Customer Support is a major differentiator for Rippling - you can tell based on the review sites and our public support status page. We are looking for an experienced support leader to join our team and take on direct responsibility of an emerging area for our business - our non-US payroll product and the related international support experience. You will own the customer experience in your product area(s) by planning for and building a team, analyzing KPIs and implementing process improvements to drive team performance, coaching and developing a team of managers, and liaising directly with Product and Engineering counterparts - all with the added complexity of doing this for non-US countries (i.e. Canada, UK, Australia).

What you will do

• Scale a 40 person team up to 70, with a global footprint
• Develop and implement a hiring strategy and design the onboarding program for new joiners with regional payroll expertise
• Identify sticking points and implement scalable solutions (training, processes, etc) to achieve higher performance levels
• Own team performance and KPIs and drive improvements with data-driven experimentation
• Be the subject matter expert for support practices and a resource to cross functional teams
• Collaborate with support leadership to refine and adapt operating processes and procedures
• Deliver product feedback to Product / Engineering counterparts to reduce the inbound contact rate or resolution time on support interactions
• Communicate effectively with executive leadership on projects, priorities, and goals

What you will need

• You have 12+ years of professional experience leading a Support team within a fast-paced environment, startup, or SaaS organization
• Deep understanding of systems and operations with B2B products - specifically in HR and Payroll but other more technical product areas may be sufficient.
• Comfortable working in a hybrid office environment (3 days minimum) if located within commutable proximity of our offices
• Experience directly hiring and managing a distributed team with a proven track record of success in scaling Support teams and maintaining SLAs
• Experience designing and overseeing training, QA, and metric management programs at scale
• Excellent analytical thinker who can deliver actionable recommendations; analyze various communication channels and develop metrics to track success
• Lead by example with a learning mindset, people-first attitude, and strong sense of responsibility for your domain
• Self-motivated, detail-attentive, action-driven with the ability to take initiative, execute, and follow-through
• Extensive experience with Salesforce Service Cloud

Additional Information

Rippling is an equal opportunity employer. We are committed to building a erse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. 

About the team

We are building a world-class support team - committed to helping customers realize the full potential of Rippling - while also adapting to a growing customer base and product ecosystem. Our Customer Support organization is roughly 1000 members, while our Customer Experience organization stretches over 2000+ employees! We often collaborate closely with our R&D partners to continuously improve our products and services and to ensure our clients receive a stellar end-to-end Rippling experience.

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.

This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.

A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed below.

Title: Sr Enterprise Application Specialist

Locations:

• Cedar Rapids, IA  
• Lake Saint Louis, MO  
• Mandan, ND

Hybrid 

Job Description:

About NISC

NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ energy cooperatives and communication organizations across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality-driven and valued-priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. We are an AI-forward company committed to being a technology leader in our industry. NISC has been ranked in ComputerWorld's Best Places to Work for 23 years, and we are looking for qualified iniduals to join our team.

Position Overview

The Enterprise Applications team is an internal IT team that develops and supports foundational CRM software that helps empower NISC's internal and external users.

The team is looking to fill the role of Senior Enterprise Applications Specialist. This role will provide administration, application research, requirements, development, testing, maintenance, and support for NISC's ServiceNow platform. This cross-functional position is a highly collaborative role where you will share your knowledge and experience to perform platform analysis, development and identify technology and personnel impact. In addition to building out the ServiceNow platform, you will be a key team player who will contribute to a data-driven and enterprise focused team. NISC is looking for a candidate who will improve the efficiency and productivity of our internal platform systems and applications. Requirements include the ability to multi-task, adapt to new processes quickly, create, modify and share technical requirements, effective problem-solving skills and excellent verbal and written skills to communicate with a wide variety of technical and non-technical audiences.

Work Schedule

• Hybrid (after an initial training period) from one of our office locations:

• Cedar Rapids, IA

• Lake Saint Louis, MO

• Mandan, ND

• Hybrid Schedule: Minimum of working 3 days per week in the office and ability to work up to all 5 days a week in the office, as needed

• Required Days from an Office Location: Tuesday and Wednesday - the third required day will be up to the candidate and their supervisor to choose

Essential Duties

• Assists users with basic and moderate application support efforts across select enterprise software applications, including logins troubleshooting, training, and research.
• Ability to write documentation for processes and testing scenarios while serving as point of contact in reviewing and maintaining SOPs (Standard Operating Procedure) and requirements across all enterprise applications as needed.
• Ensures highest customer service experience and satisfaction while handling advanced customer support inquiries.
• Assist with the software release process by ensuring that release notes and update sets are properly documented as well as available to internal and external clients.
• Assist with performing data hygiene across enterprise tools and frameworks.
• Translate stakeholder input into clear, functional requirements using standardized Scrum formats.
• Assist in collaborative sessions with stakeholders across departments for training, and identifying business needs, challenges, and desired outcomes.
• Assist with creating wireframes, flowcharts, and other visual aids to support requirement clarity and stakeholder engagement.
• Assist with all general database maintenance (cleaning obsolete queries, maintaining records according to style guides, accurately updating information on all records).
• Performs on-site or remote training to users in real time and provides access to other training resources as needed.
• Assist with root cause and problem-solving activities to continually improve processes and quality.
• Responds to users in an accurate, effective, and timely manner.
• Leverage generative AI tools and technologies to enhance productivity, creativity, and problem-solving within the scope of the role.
• Demonstrates courtesy, patience, and generosity.
• Utilizes logic and reasoning to work through and resolve problems.
• Reviews own work for accuracy, completeness, and inconsistencies or discrepancies that indicate problems with quality of work.
• Demonstrates thorough attention to details that are important to others, ensuring they are accurate and correct.
• Commitment to NISC's Statement of Shared Values.
• Other duties as assigned.

Knowledge, Skills, & Abilities Preferred

• Previous experience within CRM platforms. (ServiceNow or Salesforce)
• Basic knowledge of Jira and Salesforce Spoke integration
• Basic knowledge of SCRUM or agile methodologies.
• Basic knowledge of enterprise system design.
• Excellent written and verbal communication skills.
• Strong attention to detail and moderate level of ability to organize and prioritize.
• Deadline driven.
• Strong PC skills, including familiarity with scripting, tables, and flows.
• Ability to teach, train, and learn from others.
• Ability to work in a team and independently.
• Ability to multitask and manage time effectively.
• Ability to travel as needed to meet the goals and objectives of the position.

Education Preferred

Bachelor's Degree in a business-related field or equivalent experience.

Minimum Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate.  Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment.

UA Analyst - Middle Market

Location: New York United States

Job Description:

Zurich North America is hiring a UA Analyst - Middle Market to join our team in New York City, NY. This role offers an opportunity to apply and strengthen your research and analytical skills while supporting Loss Sensitive underwriters across multiple lines of business with varying levels of complexity.

While this role is located at our New York City, NY office, this position follows a hybrid schedule with 3 in‑office days per week. You will work with your manager to set a flexible schedule that supports both you and our Middle Market team.

Responsibilities:

• Analyze risk exposures by reviewing risk controls, loss history, financial condition, and other key information to support underwriting decisions regarding submission acceptance or declination. May execute underwriting actions within established risk appetite.
• Assist underwriters by evaluating and recommending inputs related to policy rating, pricing, policy construction, coverages, exclusions, and required forms to ensure accurate quoting and issuance. Execute tasks according to standard operating procedures (SOPs).
• Proactively identify information needs, seeking alternative and relevant data sources through underwriting tools to improve risk understanding. Track contingencies, issue binders and endorsements, invoice as needed, and coordinate with internal service units (e.g., rating, billing).
• Maintain electronic file documentation, ensuring accuracy, regulatory compliance, and audit‑ready condition.
• Lead account servicing activities-both independently and in partnership with underwriters-for new business, renewals, and endorsements on more complex accounts.
• Engage with brokers, agents, distributors, and customers, conducting planned and well-prepared interactions and on‑site visits related to servicing matters. Build strong working relationships across internal teams and with broker partners.
• Support and mentor team members by providing coaching, problem-solving assistance on complex transactions, and context behind solutions to aid development.
• Participate in special projects as assigned.

Required Qualifications:

• Bachelor's degree and 2+ years of experience in Insurance, Underwriting, or Market Facing

OR

• Zurich Certified Insurance Apprentice (with Associates Degree) and 2+ years of experience

OR

• High School Diploma or equivalent and 4+ years of experience in Insurance, Underwriting, or Market Facing

AND

• Knowledge of the insurance industry and regulatory environment
• Experience in data collection and analysis
• Experience with insurance processing, rating, and policy management systems
• Customer service background
• Problem-solving experience
• Experience servicing portfolios across multiple lines of business
• Proficiency with Microsoft Office

Preferred Qualifications:

• Agility and adaptability
• Strong critical, conceptual, and abstract thinking skills
• Broad insurance industry knowledge, including philosophy and techniques
• Foundational understanding of coverage and rating concepts, rating plans, and regulations for Loss Sensitive programs
• High attention to detail for data preparation, data hygiene, and initial risk analysis
• Strong communication (verbal/written) and active listening skills
• Basic-Intermediate Excel skills (sorting, filtering, formulas, pivot tables)
• Working knowledge of insurance processing, rating, and policy systems

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply-your unique background matters to us. The proposed Salary range for this position is $66,800.00 - $109,400.00, with short-term incentive bonus eligibility set at 10%.

We offer competitive pay and comprehensive benefits for employees and their families.

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment-so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500.

Join us for a brighter future-for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code § 1033.

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - New York

Remote Working: Hybrid

Schedule: Full Time

Employment Sponsorship Offered: No

Nearest Major Market: Manhattan

Nearest Secondary Market: New York City

Title: Scheduling Representative - West Region

Locations: Nevada, United States

Oregon, United States

Washington, United States

California, United States

Job Description:

Passionate, driven people dedicated to making a difference in healthcare.

SpecialtyCare is a leading provider of clinical services to hospitals. We partner with hospitals to drive, sustain, and accelerate high performance. We offer a portfolio of solutions that include neuromonitoring, perfusion, surgical assist, autotransfusion, minimally invasive surgical support, and sterile processing. SpecialtyCare's clinicians focus their efforts to improve operational efficiencies, improve outcomes, and maintain exceptional levels of satisfaction. We compete on results. This position will work a schedule of Monday-Friday 8:30am-5:00pm Pacific Time and is fully remote. Candidates that live in Pacific Time are highly preferred along with surgery scheduling experience.

Job Summary

As a Scheduling Representative you are responsible for for answering calls that come into the department, scheduling cases, and facilitating communications between clinicians and hospital staff.

• Answer calls that come into the communications center and determine appropriate action for follow through while providing excellent customer service
• Schedule appointments accurately for all surgical procedures requiring intraoperative neuromonitoing
• Exhibit professional communication, both written and verbal, when interacting with internal and external customers
• Obtain required patient demographic information, including insurance information, surgical information and case details
• Coordinate, process and respond to all incoming faxes and emails for surgical scheduling including case confirmations.
• Communicate case changes in a timely manner to management and clinical staff
• Other duties as assigned

Requirements

• College degree or vocational school certificate preferred
• Experience with scheduling in a fast-paced environment preferred
• Experience in a medical setting or basic understanding of medical terminology preferred.
• Proficiency with Microsoft Office products

The Successful Candidate:

The successful candidate must bring a high level of ethical, intellectual, professional and personal values that complement the team and company vision. The following competencies are highly valued:

• Strong attention to detail
• Ability to work collaboratively with a wide variety of iniduals and personalities, presenting a courteous and helpful demeanor at all times
• Ability to recognize and respond appropriately to urgent/emergent situations including case cancellations and changes as required.
• Likes to work in a fast paced, highly collaborative environment with the ability to meet deadlines
• Lives the SpecialtyCare Values - Integrity,Care, Urgency, and Improvement.

Disclosures:

Pay Estimate: $15.43 - $23.89 / hour (Several factors, such as specific skill set, education level, certifications and years of experience, are considered to determine actual compensation.)

Other compensation: Referral bonus

Benefits: Medical, dental, vision, Rx, telehealth, wellness rewards, FSA, HAS, short-term disability, long-term disability, life insurance, 401k, paid time off, professional development funds, professional membership reimbursement, tuition reimbursement program, adoption assistance, life assistance program, wholesale club membership

Anticipated close date: 2/23/26

SpecialtyCare is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Title: PFS Customer Service Representative (Hybrid), Day Shift, Patient Financial Services

Location: Gaithersburg United States

Job Description:

Support Center

If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account.

Adventist HealthCare seeks to hire an experienced PFS Customer Service Representative who will embrace our mission to extend God's care through the ministry of physical, mental, and spiritual healing.

As a PFS Customer Service Representative, you will:

• Respond to inbound patient calls regarding account balances, insurance questions, and billing concerns.
• Resolve routine billing issues and provide clear explanations of charges, payment responsibilities, and financial options.
• Process payments when authorized, following organizational cash-handling and payment-processing procedures.
• Identify and escalate complex or clinically-related concerns to the appropriate clinical, billing, or revenue cycle teams.
• Follow established escalation workflows to ensure timely resolution and quality service delivery.
• Track, document, and maintain detailed records of all interactions in the CRM or healthcare-specific information systems.
• Ensure compliance with HIPAA and all applicable privacy and security regulations at all times.
• Meet or exceed departmental performance metrics, including average handle time, first-call resolution, and customer satisfaction targets.
• Participate in outbound communication efforts such as appointment reminders, balance outreach, or service follow-ups as needed.
• Contribute to a positive patient experience by maintaining professionalism, empathy, and clear communication.

Qualifications include:

• Minimum of 2 years of customer service experience in a call center environment.
• Minimum of 2 years of experience in a healthcare financial or professional billing setting required.
• Strong communication and active-listening skills with the ability to explain complex billing information in a patient-friendly manner.
• Proficiency in CRM systems or healthcare financial platforms.
• Ability to multitask, prioritize, and navigate high-volume workflows.
• Demonstrated commitment to accuracy, confidentiality, and compliance.
• Customer-focused mindset with a strong desire to support patients and resolve concerns effectively.
• Fast-paced call center and office environment.
• May require extended periods of computer and phone use.
• Occasional schedule flexibility may be needed based on operational demands

Work Schedule:

Day Shift

Hybrid

Pay Range:

$19.64 - $25.65

If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.

Under the Fair Labor Standards Act (FLSA), this position is classified as:

United States of America (Non-Exempt)

At Adventist HealthCare our job is to care for you.

We do this by offering:

• Work life balance through nonrotating shifts

• Recognition and rewards for professional expertise

• Free Employee parking

• Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire

• Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)

• Paid Time Off

• Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period

• Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance

• Subsidized childcare at participating childcare centers

• Tuition Reimbursement

• Employee Assistance Program (EAP) support

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

If you want to make a difference in someone's life every day, consider a position with a team of professionals who are doing just that, making a difference.

Join the Adventist HealthCare team today, apply now to be considered!

COVID-19 Vaccination

Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.

Tobacco and Drug Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.

While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).

Equal Employment Opportunity

Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law.

Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants' religious beliefs.

Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.

Title: Personal Lines Inside Sales Representative Hybrid

Location: Frisco United States

Job Description:

Description

Are you a customer service or sales professional looking to further your career with a Fortune 100 company and unlimited earning potential?

Liberty Mutual is hiring Personal Lines Inside Sales Representatives in your area!

No insurance experience needed!

Enjoy a flexible hybrid schedule that lets you balance working from our vibrant offices with the convenience of remote work. This role offers a dynamic, fast-paced sales environment where your hard work pays off with uncapped commission potential, ongoing training, and career growth opportunities. Join us and turn your ambition into rewarding results!

Job Description:

As a Personal Lines Inside Sales Representative at Liberty Mutual, you'll be the first point of contact for inbound calls from new and existing customers seeking personal lines insurance solutions.

This role is ideal for those passionate about sales and committed to delivering exceptional service. Our focus is not only on sales but also on providing outstanding client service. As a Personal Lines Inside Sales Representative, you will gather information to provide informed, tailored insurance proposals based on the caller's unique needs.

You'll spend a significant portion of the day on the phone, managing high call volumes while efficiently balancing multiple tasks in a fast-paced environment.

We're looking for tech-savvy, self-motivated representatives who can thrive in a performance driven environment.

Qualified applicants will reside within 50 miles of our Plano, TX office.

Compensation:

$58,000-$65,000 expected first year total compensation.

$45,000 base salary + uncapped monthly sales incentive.

Base salary differential for certified bilingual Spanish speakers.

Comprehensive benefits from Day 1, including health and dental insurance, 401K, company paid pension, paid time off, and flexible work arrangements to help you keep balance in your personal and professional life.

Schedule:

Unlicensed training begins March 23, 2026 & licensed training begins April 6, 2026.

We provide comprehensive training for new hires, offering paid training of either 6 weeks licensed or 8 weeks for those seeking to obtain a Property & Casualty License and Personal Lines producer license. During training, the hours are Monday to Friday from 9:00 am to 5:30 pm CST. Your initial shift post training will fall within operating hours and will be assigned based on performance and overall business needs.

Hybrid Schedule:

The business operates 7 days a week, Hours of operation are from 7:00 am - 7:00 pm, Monday-Friday and 7:00 am - 5:00 pm, Saturday-Sunday. Qualified candidates are available to work within these operating hours.

Qualified candidates will also be available to work three days per week, Tuesday, Wednesday, and Thursday in office. With the option to work from home on Monday and Friday.

Qualifications

• 2+ years of customer service, sales, or insurance experience.
• Effective time management and organizational skills.
• Ability to think, talk, and type efficiently while engaging with customers.
• Must reside within 50 miles of Plano, TX; position is hybrid and will require agents to work both in office and remotely.
• High school diploma, college preferred.
• Ability to obtain required resident and non-resident insurance licenses.
• Ability to work during Licensed Sales Center operating hours.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in

every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive

benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every inidual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco

Title: Territory Account Executive

Location: Allentown, PA United States

Job Description:

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

As a Territory Sales Account Executive, you will be part of a team that is transforming the way restaurants operate. Using a consultative approach, you will prospect, build relationships, and sign up new restaurateurs in your local area. By understanding their unique needs, you will develop a customized solution that helps their business thrive. We need your passion and expertise to help us build the Toast brand in your geographic territory.

This is a field sales opportunity based out of a personal home office. You must live local to your territory or be willing to relocate to the area.

About this roll*: (Responsibilities)

• Generate list of prospective restaurants and manage the entire sales cycle from initial call to close
• Conduct demos and develop a solution that best meets the prospect's needs
• Partner with teams across the business to ensure that expectations set during the sales process are met in delivery
• Leverage Salesforce (our CRM) to manage all sales activities
• Understand the competitive landscape and determine how to best position Toast in the market

Do you have the right ingredients*? (Requirements)

• 1+ years of experience in a sourcing or closing sales role, restaurant operations, or a relatable field and industry
• Since this is a field position, you must have reliable transportation (will reimburse for mileage)
• Strong communication, organizational and presentation skills with the ability to sell and negotiate at all decision-making levels
• Proven track record of success in meeting and exceeding goals
• Ability to work in a fast-paced, entrepreneurial and team environment
• Self-motivated, creative, and flexible
• General technical proficiency with software

Special Sauce* (Nice to Haves)

• Experience with Salesforce CRM
• Sandler Sales Training

AI at Toast

At Toast we're Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture.

Our Spread* of Total Rewards

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs.

• Bread puns encouraged but not required

The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role consists of a base salary, commission, benefits, and equity (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location.

Total Targeted Cash

$129,000-$206,000 USD

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most erse, and we embrace that ersity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

Title: Customer Application Engineer

Location: Remote US 

Job Description:

• Perform technical proposals for generator upgrades including stator rewinds, field rewinds, replacement fields, uprate studies, reliability studies and others

• Attend calls to determine customer technical needs

• Determine the hardware scope of supply, electromagnetic performance uprate coordination, input data for cycle and costing, and create a technical portion of the commercial proposal.

• Support and coordinate with interfacing organizations such as Commercial Operations, Sales, Design Engineering, Service Managers, Manufacturing, Supply chain, Project Management, Field Service and other groups

• Support and coordinate external customer meetings and resolve customer technical questions and issues (including clarifications and exceptions within the bid specification)

• Performs the Tender Engineering process steps of Technical risk assessment (TRA) – delivering a Technical Risk List (TRL) and Tender Design Review (TDR)

• Continuous improvement of technical tendering processes

• Assess quality of information given and ask pertinent questions to stakeholders.

• Offer new solutions to problems outside of set parameters and construct and provide recommendations.

• Use internal and some external sources outside of own function to help arrive at a decision.

• Communicate complex concepts and influence others' opinions on specific topics.

Required Qualifications

• Bachelor's degree in a technical field with a minimum of 5 years of experience in a technical environment

• Knowledge of large turbo generators

Desired Qualifications

• Commercial awareness to also consider non-technical boundary conditions

• Strong oral and written communication skills

• Strong interpersonal skills

• Demonstrated ability to analyze and resolve problems

• Ability to document, plan, market, and execute tenders.

Additional Information

GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable)

Relocation Assistance Provided: No

#LI-Remote - This is a remote position

For candidates applying to a U.S. based position, the pay range for this position is between $98,400.00 and $164,000.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.

Bonus eligibility: discretionary annual bonus.

Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.

GE Vernova Inc. or its affiliates (collectively or inidually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No inidual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any inidual.

Title: Patient Care Advocate

Location: Indianapolis - 550 North Meridian St (MHS IN) (10059)

Work Type: Remote, Full Time

Job ID: 1620259

Job Description:

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a ersified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose:

• Acts as a liaison and member advocate between the member/family, physician and facilities/agencies.
• Acts as the face of WellCare in the provider community with the provider and office staff where their services are embedded.
• Advises and educates Provider practices in appropriate HEDIS measures, and HEDIS ICD-10 /CPT coding in accordance with NCQA requirements.
• Assesses provider performance data to identify and strategizes opportunities for provider improvement.
• Collaborates with Provider Relations to improve provider performance in areas of Quality, Risk Adjustment, Operations (claims and encounters).
• Schedules doctor appointments for members with care gaps to access needed preventive care services and close gaps in care in the provider’s office.
• Conducts face-to-face education with the member and their family, in the provider’s office, about care gaps identified, and barriers to care.
• Conducts telephonic outreach and health coaching to members to support quality improvement, regulatory and contractual requirements.
• Arranges transportation and follow-up appointments for member as needed.
• Documents all actions taken regarding contact related to member.
• Interacts with other departments including customer service to resolve member issues.
• Refers to case or disease management as appropriate.
• Completes special assignments and projects instrumental to the function of the department.
• Performs other duties as assigne
• Complies with all policies and standards

Education/Experience:

Required: a Bachelor's Degree in Healthcare, Public Health, Nursing, Psychology, Social Work, Health Administration, or related health field or equivalent work experience required (a total of 4 years of experience required for the position); work experience should be in direct patient care, social work, quality improvement or health coaching preferably in a managed care environment. 2+ years of experience work experience should be in direct patient care, social work, quality improvement or health coaching preferably in a managed care environment.

License/Certification: One of the following is preferred. Licensed Practical Nurse (LPN); Licensed Master Social Work (LMSW); Certified Social Worker (C-SW); Licensed Social Worker (LSW); Licensed Registered Nurse (RN) preferred.

Pay Range: $27.02 - $48.55 per hour

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an inidual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to ersity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Title: Personal Insurance Account Manager

Location: Denver, CO

Job Description:

We are seeking an Account Manager to join our growing Personal Lines team! In this role, you will assist Account Managers and Producers in servicing assigned Personal Lines accounts in accordance with the company's practices, policies, and procedures. You will play a key part in supporting client retention, maintaining strong carrier relationships, and delivering exceptional day-to-day service.

In this role, you will:

• Manage a book of insurance business, while acting with a high degree of independent discretion, autonomy, and decision-making

• Provide professional, courteous service to our clients, carrier representatives, underwriters, business partners, and HUB colleagues

• Be responsible for account rounding and the development of new business as appropriate and in accordance with standard practices, policies, and procedures

• Make major decisions independent of manager approval on the book for which you are responsible

• Oversee the preparation and implementation of all transactions, paperwork, and internal processing for assigned accounts

• Acquire understanding of clients’ insurance objectives and critically analyze and compare insurance plans to determine suitability

• Stay abreast of changes in the insurance industry and other external conditions that may impact their clients; make appropriate recommendations to clients in response to those changes independent of manager approval

• Act as liaison between clients and insurance carriers to resolve escalated complex service issues that require policy interpretation and experience based judgment to resolve

• May also negotiate with underwriters and carriers

• Troubleshoot claims and billing issues

• Responsible for overall retention of accounts in assigned book of business

• Develop new business from existing accounts and assigned leads, and contribute to meeting departmental production goals; identify and follow-up on cross-selling opportunities when appropriate

• Manage, organize, and conduct client meetings when necessary

• Appropriately document conversations with clients and carrier representatives and update all HUB computer systems and automated agency management systems when necessary; ensure the accuracy of data in those systems

• Travel on company business as required

• Prepare reports for management as required

• Attend industry related continuing education training and courses

What you offer us:

• 1-2 years of experience and demonstrated proficiency in an insurance account management

• Prior agency/brokerage experience is preferred

• High School diploma or equivalent required

• Currently licensed in good standing in required lines and states

• Current with all necessary CE credits in required lines and states

• Excellent written and verbal communications skills

• Superior customer service and problem-solving skills

• Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management system(s)

• Ability to work in a fast-paced, team environment

What we offer you:

• A rewarding job that helps local businesses in the community

• Medical/dental/vision/life insurance, 401k matching program, Health Savings Account funding, and voluntary insurance options

• Generous time-off policies

• A work/life balance because that’s important for all of us

• Learn from the expertise of your coworkers

• Growth- HUB is growing, and so can your career

• Be part of a motivated team

• Additional benefits based on qualifications of applicant

About HUB:

HUB International is a leading global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. At HUB, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and iniduals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. With over 19,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.

Why Choose HUB?

At HUB, we believe in investing in the future of our employees and provide continuous opportunities for growth and development**.** Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a erse, challenging work environment with financial security and career satisfaction.

We are the perfect fit if you:

• are seeking a progressive work environment at a rapidly growing organization

• have a desire to help others protect their future

• have an entrepreneurial spirit and are challenged by the opportunity to grow the business

• are focused on learning and development to enhance your industry knowledge and expertise

• are a self-starter willing to invest time and energy to learn the technical aspects of our business

• believe in integrity and building success by developing relationships with others

Disclosure required under applicable law in California, Colorado, Illinois, Maryland, Minnesota, New York, New Jersey, and Washington states: The expected salary range for this position is $60,000 to $80,000 annually and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.

 This hybrid role requires 3 days per week in the office. 

Department Account Management & Service

Required Experience: 2-5 years of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

Title: Account Manager & New Sales Representative

Location:

Eagan, MN

time type

Full time

job requisition id

R0006174

About Blue Cross and Blue Shield of Minnesota

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated iniduals who share our vision of transforming healthcare. As a Blue Cross associate, you are joining a culture that is built on values of succeeding together, finding a better way, and doing the right thing. If you are ready to make a difference, join us.

The Impact You Will Have

This position is responsible for assisting brokers and sales agents to ensure Blue Cross maintains its market position for 2-9 client groups.

Your Responsibilities

• Relationship Management with Agency/Broker/Consultant/Client. Develop and maintain a positive working relationship with customers and stakeholders (Agents, Consultants, Brokers and/or Clients) to increase Blue Cross brand loyalty by proactively managing customers to provide timely identification and resolution of elevated issues by coordinating with all appropriate enterprise functional areas.
• Represents BCBSM insurance plans, by meeting with brokers independently, ensuring they are in compliance, aware of mandates, and educated on updates in the market and to their plan
• Assist in the preparation and delivery of proposals and renewals for new and existing health plan business or relevant ancillary lines.
• Help resolve service issues including interactions with internal Blue Cross operations staff and others as needed.
• As available, responsible for answering and following up on incoming sales calls and emails from prospective customers generated by marketing campaigns.
• Maximizes the sale of company products through determining suitability, eligibility, and need; explains benefits for appropriate coverage, responds to questions, supplies relevant marketing material, and assists with the application process.
• Maintain client and employee information in the client database as required.
• Facilitate the development, delivery and accuracy of customer communications using available systems, tools, and resources.
• Support retention and growth sales with stakeholders and customers.

Required Skills and Experience

• 1-2+years of related professional experience. All relevant experience including work, education, transferable skills, and military experience will be considered.
• Excellent analytical, problem identification and resolution skills as these pertain to benefit plans.
• Possess and maintain a valid MN Resident Producer License in the lines of Life & Health/ Accident in good standing within 60 days of employment.
• Excellent written and verbal communication skills as well as the ability to pay close attention to detail.
• Ability to achieve results in a highly complex environment with tight deadlines and multiple shifting priorities.
• Excellent interpersonal skills and the ability to contribute healthy and positive dynamics to the work team.
• Able to influence internal and external stakeholders to achieve desired outcomes.
• Positive attitude and the ability to participate as part of a team to assure plan compliance and customer satisfaction.
• Demonstrated PC skills, including experience in Microsoft, Word, Excel, and PowerPoint.
• High school diploma (or equivalency) and legal authorization to work in the U.S.

Preferred Skills and Experience

• Bachelor's degree.
• Knowledge of Blue Cross and affiliates products is preferred.
• Sales or customer service experience

Role Designation

Hybrid

Anchored in Connection

Our hybrid approach is designed to balance flexibility with meaningful in-person connection and collaboration. We come together in the office two days each week – most teams designate at least one anchor day to ensure team interaction. These in-person moments foster relationships, creativity, and alignment. The rest of the week you are empowered to work remote.

Compensation and Benefits

$70,000.00 - $75,000.00 - $80,000.00 Annual + Commission

Pay is based on several factors which vary based on position, including skills, ability, and knowledge the selected inidual is bringing to the specific job.

We offer a comprehensive benefits package which may include:

• Medical, dental, and vision insurance

• Life insurance

• 401k

• Paid Time Off (PTO)

• Volunteer Paid Time Off (VPTO)

• And more

Equal Employment Opportunity Statement

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. Blue Cross of Minnesota is an Equal Opportunity Employer and maintains an Affirmative Action plan, as required by Minnesota law applicable to state contractors. All qualified applications will receive consideration for employment without regard to, and will not be discriminated against based on any legally protected characteristic.

Title: Care Manager Transition of Care (State)

Location: Remote-CA

Job Description:

Full time

job requisition id

1626399

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a ersified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose: Performs care management duties to assess, plan and coordinate aspects of medical and supporting services across the continuum of care for post-discharge members, promoting quality and cost effective care. Completes medication review for pre-admission and post-discharge reconciliation. Works with the care management and coordination teams to identify transition support services.

• Evaluates the needs of the member by completing post discharge assessments for members transitioning from healthcare facilities
• Evaluates medication and performs reconciliation between pre-admit and post-discharge medications
• Develops a care/service plan and collaborates with discharge planners, providers, specialists, and interdisciplinary teams to support member transition and discharge needs
• Assesses member current health status, resource needs, services, and treatment plans and provides appropriate interventions
• Facilitates the transition into active care management based on member needs
• Provides or facilitates education and resource materials to members, authorized caregivers, and providers to promote wellness activities to improve member overall quality of care
• Facilitates services between Primary Care Physician (PCP), specialists, medical providers, and non-medical resources as necessary to meet the medical and socio economic needs of members
• May perform telephonic, digital, home and/or other site outreach to assess member needs and collaborate with resources
• Collects, documents, and maintains all member information and care management activities to ensure compliance with current state, federal, and third-party payer regulations
• Provides feedback to leadership on opportunities to improve and enhance care and quality delivery for members in a cost-effective manner
• Other duties or responsibilities as assigned by people leader to meet business needs
• Performs other duties as assigned
• Complies with all policies and standards

We are seeking to hire a Care Manager Transition of Care position!

The ideal candidate will bring expertise in:

• Must reside in CA
• Post Discharge Care Coordination for Transitional Care Services 
• Medi-Cal
• Care Management
• Excellent Customer Service and Communication Skills
• Strong Computer Skills

Education/Experience: Requires a Master's degree in Behavioral Health or Social Work or a Degree from an Accredited School of Nursing and 2 – 4 years of related experience.

License/Certification:

• LISW, LCSW, LMSW, LMFT, LMHC, LPC, or RN required

Pay Range: $27.02 - $48.55 per hour

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an inidual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to ersity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Title: Technical Onboarding Architect - AECO

Location: AMER - United States - Georgia - Atlanta - Peachtree St NW , AMER - United States - Colorado - Offsite/Home

AMER - United States - Georgia - Atlanta - Peachtree St NW, AMER - United States - Oregon - Portland, AMER - United States - Texas - Offsite/Home

Full time

job requisition id 25WD93781

Job Description:

Technical Onboarding Architect – (AECO) Architecture, Engineering, Construction and Operations

Autodesk Customer Success is looking for highly motivated trusted advisors to help our customers optimize their product investment and achieve measurable business outcomes.We are looking for a professional with Civil, Architectural [LC1] and Construction Engineering experience, supporting a broad range of technologies in large-scale enterprise environments. This person will work closely with existing and future commercial customers worldwide to assist with technology adoption, solutions, and capabilities.The successful candidate will join the Technical Success team as part of our 2000+ person Customer Success organization – a fast-growing team that values professional development and rewards high performance.Technical Adoption and Success is responsible for maximizing the success of and return on investment for our commercial customers. We do this by delivering professional, customized, and scalable product services that help our customers achieve their business goals while maximizing the use and adoption of our solutions.Responsibilities

• Demonstrate subject matter expertise  the Autodesk Infrastructure and AECO solutions.
• Act as a technical trusted advisor to customers, demonstrating thought leadership and product expertise to help customers adopt and achieve business outcomes using Autodesk technology
• Deliver technical guidance based on industry and Autodesk best practices.
• Support customer discovery and delivery of assisted onboarding sessions.
• Help customers reduce deployment complexity and onboarding time.
• Help customers increase Autodesk Solutions usage and consumption.

Program Development & Execution

• Design, build, maintain a strategic fast track onboarding service catalog and coaching catalog to increase customer success and new product adoption.
• Curate and create assets to support fast track onboarding services for Architectural, Civil Engineering, and Construction workflows across Autodesk AECO solutions.
• Develop and maintain high-quality digital enablement content, adhering to the Autodesk standards of quality and consistency, that addresses specific customer challenges.
• Collaborate across multiple internal teams to drive deployment efforts with customers.

Minimum Qualifications

• 5 – 6 years Civil Engineering, Architecture & Construction or related field experience.
• Advanced knowledge of Architectural, Construction and Engineering industry needs and workflows.
• Bachelor's degree or equivalent experience in Civil Engineering, Architecture or Construction engineering.
• Strong understanding of infrastructure and civil design workflows.
• Expert knowledge of Autodesk Civil 3D, and strong working knowledge of Autodesk InfraWorks and Autodesk Navisworks in production environments.
• Additional knowledge of Autodesk Revit, Dynamo, and/or Autodesk Construction Cloud (Docs, BIM Collaborate, Build) is a plus.
• Able to manage multiple projects at a time, setting the right priorities.
• Strong communicator in English and able to build relationship at all organizational levels.
• Excellent verbal and written communication skills; ability to convey complex technical details coherently to a live or virtual audience[LC9] s.
• Strong content creator for both internal and customer-facing audiences.
• Proven ability to be flexible and learn quickly in a fast-paced, evolving environment.
• Demonstrated ability to build and maintain strong relationships with commercial customers.
• Team player who enjoys collaborating within a shared-responsibility, cross-functional team.

The Ideal Candidate

• Courageous: You have hard conversations to get to better outcomes. Offer and respond to constructive feedback and speak out even when it's uncomfortable.
• Impactful: You are committed to our customers' success and passionate about making a positive impact. You have a sense of urgency in approaching critical challenges.
• Accountable: The state of clear ownership which provides a person the power and ultimate responsibility to achieve a defined outcome. You do what you say and say what you do, take responsibility for good and bad results.
• Adaptable: You embrace uncertainty and flex to changing circumstances quickly, see opportunities where others see failure. You are committed to continuous learning and growth.

At Autodesk, we're building a erse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Autodesk has always valued flexibility in how we work. We continue to provide employees flexibility to support their work preferences wherever possible and nearly all roles are hybrid or remote, unless otherwise indicated.

Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). If you have any questions or require support, contact Autodesk Careers.

Title: Commercial Graduate (Customer Experience)- US

Location: Houston United States

Job Description:

time type

Full time

job requisition id

R012621

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.

We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to ersity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.

If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers.

For more information about our privacy policy and how to manage cookies, visit our Privacy Policy.

Position: Commercial Graduate (Customer Experience)

Employment type: Full-time   

Work Type: Hybrid (3 days a week in office)    

Work Authorization: This application is intended for candidates that are eligible for full-time work authorization in the United States upon completing their education.  

Please be prepared to answer the following in your application:   

• Do you now, or will you in the future, require sponsorship for employment visa status (e.g. H-1B, F-1, CPT, OPT visa status, etc.) to work legally in the United States?

Benefits:    

• Competitive pay  

• Mentorship: You will be assigned a technical mentor to guide you during your graduate program 

• Continuous Learning: You will be supported to gain the relevant professional development to support your work 

• A comprehensive graduate development program

Locations: Houston, TX or Philadelphia, PA

As a Commercial Graduate, you will: 

• Join our rotational graduate program and gain invaluable experience working with our customers in key areas of the Commercial function at AVEVA. This program will immerse you in essential Commercial activities in Customer Experience enabling participants to build a strong foundation for a long-term career in the commercial domain..

Customer Experience Graduates will contribute to

• Build a deep understanding of AVEVA’s product portfolio, covering their technical features, benefits, and competitive advantages—while providing hands-on experience through rotations in Technical Support.
• Learn how we connect customers with our solutions to maximize value, drive adoption, and strengthen engagement.
• In addition, there will be an opportunity to complete rotations focused on customer retention and growth, managing and renewing contracts, identifying and pursuing new business opportunities, closing deals efficiently, and developing expertise in sales tools and systems to enable scalable success.

We're looking for: 

EDUCATION: Bachelor's Degree or Master's Degree

We are open to applications from a wide range of disciplines including but not exclusively: Engineering disciplines, particularly Mechanical, Electrical, Chemical, or Process Engineering.

EXPERIENCE:

• 0–2 years of relevant work experience.
• Previous internship or project experience will be considered an advantage.

Key Competencies:

• Strong analytical and problem-solving abilities
• Excellent verbal and written communication skills.
• Demonstrated teamwork and collaboration capabilities.
• Strong organizational skills with attention to detail.
• Self-motivated and adaptable to changing environments.
• Initiative and results-oriented approach.
• Ability to manage multiple tasks and competing priorities effectively.

Desirable Skills:

• Organization: Effective time management and prioritization in a fast-paced environment.
• Problem-Solving: Ability to troubleshoot and approach challenges methodically.
• Flexibility: Capacity to adapt across a variety of tasks and functional areas.

Work Environment:

This is a rotational graduate role within the Commercial function. The program may require cross-functional collaboration, exposure to international teams, and occasional travel depending on project requirements.

AVEVA requires all successful applicants to undergo and pass a drug screen before they start employment. All drug screens are in accordance with federal laws and regulations.

Salary Range:

$63,600.00 - $116,700.00

This pay range represents the minimum and maximum compensation that the position offers, and final compensation can vary within the range depending on work location, job experience, skills, and relevant educational attainment and/or training. 

USA Benefits: Competitive salary; high quality healthcare; 401(k) with 6% employer match; FSA and supplemental insurance; paid parental leave; 20 days PTO with increase for time served; 7 days of sick time; 3 days paid volunteering; flexible lifestyle benefits (commuter plans, backup care, emergency leave and fitness/education reimbursement opportunities) 

AVEVA requires all successful applicants to undergo and pass a comprehensive background check and drug screen before they start employment.  Background checks will be conducted in accordance with local laws and may, subject to those laws,  include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check.  Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria. All drug screens are in accordance with federal laws and regulations.

AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value ersity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. 

Title: Core Systems Developer

Location: Tampa United States

Job type: Remote

Job Description:

Overview

Compensation: $73,000 - $120,000 based on experience and credentials

Location Type: Remote

Position Type: Full Time

Schedule: Monday through Friday 8:00 AM - 5:00 PM

The Core Systems Developer is a specialized technical role responsible for maintaining the performance, reliability, and integrity of the credit union's central financial processing system (Symitar). This role develops and supports core programs that enable critical functions such as batch file maintenance, monetary postings, and process automation. The ideal incumbent possesses strong programming skills, particularly in the proprietary PowerOn language, along with experience in system maintenance, database management, and quality assurance testing. Key responsibilities include performing code reviews, managing backups and data replication, troubleshooting client-side applications, and supporting system upgrades. The role also includes maintaining thorough documentation, providing regular updates, and participating in the Core Services on-call rotation to support uninterrupted service delivery.

Responsibilities

• Install, configure, and maintain the core financial core processing system and mortgage servicing system (FICS) for the credit union
• Assist with upgrading the core operating system, Transaction Logging and Vaulting (TLV) servers, and other system maintenance that directly impacts the core
• Conduct thorough reviews of vendor documentation for core application upgrades to determine which changes are impactful to systems, staff, and members
• Troubleshoot and solve hardware, software, and network-related issues for the Core system, including system performance issues and system crashes
• Serve as a point of contact for any system issues that arise during processing or are reported by users
• Evaluate current systems and processes to determine areas of inefficiency and develop strategies to make enhancements
• Maintain detailed notes and communication in sprint tasks to demonstrate progress and create meaningful content for future reference
• Communicate code, system, and process changes with various stakeholders, to ensure understanding of the topic, depict risk considerations, and outline detailed implementation and rollback steps, this includes but is not limited to submission of Quality Control, Change Control, and Import documentation
• Collaborate with the Core Services team and leadership to analyze and resolve complex issues, devising strategies to reduce or eliminate them; proactively assess current processes and procedures to pinpoint opportunities for automation and enhanced efficiency
• Monitor disk space capacity, system performance, and core response times consistently; propose, develop, and implement data purges and configuration updates to manage performance
• Preserve and replicate the production database to test databases on an ongoing basis
• Create and manage SymXchange API configuration, including conscientious setup of external vendor access to send and receive core data; review and troubleshoot SymXchange errors and performance concerns
• Maintain and modify the Core application using HTML, PowerOn, and other programming languages to meet the needs of business units, this includes the creation of automated workflows, postings, reports, and on-demand business processes
• Ensure accuracy, reliability, and improved system efficiency, reliability, and performance through testing, troubleshooting, and debugging by conducting troubleshooting of existing code to reduce user downtime and guarantee optimal service delivery
• Manage technical documentation and ensure all processes are accurately documented and kept up to date in the team's repository, including documenting the architecture of applications and the steps for troubleshooting. comprehensive procedures, program specifications, and logic flow diagrams for system configurations, Core functionalities, applications, programs, and code
• Create, program, and maintain Core system form letters and Symform PDF documents generated to work alongside PowerOn code
• Act as a subject matter expert in department and enterprise projects by protecting the integrity of the Core and our members' data, making key decisions, taking ownership of the project, and coordinating or collaborating effectively with both technical and non-technical teams
• Collaborate with different departments and system teams to clarify and gather system and functional requirements for initiatives and projects to gain a comprehensive understanding of the needs of business units
• Assist business units in thoroughly examining assumptions related to the successful execution of plans
• Adhere to all department policies, including updating project requests, following deployment procedures, conducting code reviews, and providing weekly updates to management
• Offer mentorship and instruction to other members of the Core Services team regarding the architecture and development of host processes
• Participate in the annual Disaster Recovery plans for the Core systems, updating processes as needed
• Participate in the Core Services department on-call rotation, performing occasional work during non-business hours, including planned system maintenance and unplanned critical issues as required in a 24/7 environment
• Maintain knowledge and understanding of current trends, laws, and issues affecting the area of expertise
• Attend educational events to increase professional knowledge
• Complete annual compliance and info security training to understand employees' role in maintaining effective compliance and security programs

Qualifications

• Bachelor's degree in computer science, information technology, or related field. (A comparable combination of work experience and training may be substituted for education requirements)

• 2+ years of experience with Core application maintenance, including experience with the Core Symitar application and its programming language (PowerOn)

• 2+ years of experience with programming databases including data modeling, stored procedures, functions, and query optimizations

• 2+ years of financial services experience

• Demonstrated knowledge and understanding of hierarchical database concepts, as well as general familiarity with relational and object-oriented programming and principles

• Experience with PowerShell, SQL, JavaScript, CSS, and HTML is preferred

• Knowledge of SymXchange and SOAP API configuration and calls preferred

• Ability to maintain a high level of confidentiality

• Ability to prioritize tasks by effectively managing competing and changing priorities to meet deadlines

• Accurate, detail-oriented, and organized with task management

• Ability to analyze and resolve difficult and often complex problems or situations

• Strong written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulators

• Strong knowledge and understanding of credit union products, services, policies, and procedures

• Strong knowledge and understanding of regulatory compliance

• Strong knowledge and understanding of credit union computer systems and software applications required to perform job duties

Skills

• Analytics

• Customer Service

• Project Management

Benefits

• Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
• Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
• Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
• Community Involvement: Paid Volunteer Hours
• Growth: Degree Assistance up to $5,000 per year

Company Overview

Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community.

Responsibilities

• Install, configure, and maintain the core financial core processing system and mortgage servicing system (FICS) for the credit union
• Assist with upgrading the core operating system, Transaction Logging and Vaulting (TLV) servers, and other system maintenance that directly impacts the core
• Conduct thorough reviews of vendor documentation for core application upgrades to determine which changes are impactful to systems, staff, and members
• Troubleshoot and solve hardware, software, and network-related issues for the Core system, including system performance issues and system crashes
• Serve as a point of contact for any system issues that arise during processing or are reported by users
• Evaluate current systems and processes to determine areas of inefficiency and develop strategies to make enhancements
• Maintain detailed notes and communication in sprint tasks to demonstrate progress and create meaningful content for future reference
• Communicate code, system, and process changes with various stakeholders, to ensure understanding of the topic, depict risk considerations, and outline detailed implementation and rollback steps, this includes but is not limited to submission of Quality Control, Change Control, and Import documentation
• Collaborate with the Core Services team and leadership to analyze and resolve complex issues, devising strategies to reduce or eliminate them; proactively assess current processes and procedures to pinpoint opportunities for automation and enhanced efficiency
• Monitor disk space capacity, system performance, and core response times consistently; propose, develop, and implement data purges and configuration updates to manage performance
• Preserve and replicate the production database to test databases on an ongoing basis
• Create and manage SymXchange API configuration, including conscientious setup of external vendor access to send and receive core data; review and troubleshoot SymXchange errors and performance concerns
• Maintain and modify the Core application using HTML, PowerOn, and other programming languages to meet the needs of business units, this includes the creation of automated workflows, postings, reports, and on-demand business processes
• Ensure accuracy, reliability, and improved system efficiency, reliability, and performance through testing, troubleshooting, and debugging by conducting troubleshooting of existing code to reduce user downtime and guarantee optimal service delivery
• Manage technical documentation and ensure all processes are accurately documented and kept up to date in the team's repository, including documenting the architecture of applications and the steps for troubleshooting. comprehensive procedures, program specifications, and logic flow diagrams for system configurations, Core functionalities, applications, programs, and code
• Create, program, and maintain Core system form letters and Symform PDF documents generated to work alongside PowerOn code
• Act as a subject matter expert in department and enterprise projects by protecting the integrity of the Core and our members' data, making key decisions, taking ownership of the project, and coordinating or collaborating effectively with both technical and non-technical teams
• Collaborate with different departments and system teams to clarify and gather system and functional requirements for initiatives and projects to gain a comprehensive understanding of the needs of business units
• Assist business units in thoroughly examining assumptions related to the successful execution of plans
• Adhere to all department policies, including updating project requests, following deployment procedures, conducting code reviews, and providing weekly updates to management
• Offer mentorship and instruction to other members of the Core Services team regarding the architecture and development of host processes
• Participate in the annual Disaster Recovery plans for the Core systems, updating processes as needed
• Participate in the Core Services department on-call rotation, performing occasional work during non-business hours, including planned system maintenance and unplanned critical issues as required in a 24/7 environment
• Maintain knowledge and understanding of current trends, laws, and issues affecting the area of expertise
• Attend educational events to increase professional knowledge
• Complete annual compliance and info security training to understand employees' role in maintaining effective compliance and security programs

Qualifications

• Bachelor's degree in computer science, information technology, or related field. (A comparable combination of work experience and training may be substituted for education requirements)

• 2+ years of experience with Core application maintenance, including experience with the Core Symitar application and its programming language (PowerOn)

• 2+ years of experience with programming databases including data modeling, stored procedures, functions, and query optimizations

• 2+ years of financial services experience

• Demonstrated knowledge and understanding of hierarchical database concepts, as well as general familiarity with relational and object-oriented programming and principles

• Experience with PowerShell, SQL, JavaScript, CSS, and HTML is preferred

• Knowledge of SymXchange and SOAP API configuration and calls preferred

• Ability to maintain a high level of confidentiality

• Ability to prioritize tasks by effectively managing competing and changing priorities to meet deadlines

• Accurate, detail-oriented, and organized with task management

• Ability to analyze and resolve difficult and often complex problems or situations

• Strong written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulators

• Strong knowledge and understanding of credit union products, services, policies, and procedures

• Strong knowledge and understanding of regulatory compliance

• Strong knowledge and understanding of credit union computer systems and software applications required to perform job duties

Skills

• Analytics

• Customer Service

• Project Management

Benefits

• Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
• Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
• Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
• Community Involvement: Paid Volunteer Hours
• Growth: Degree Assistance up to $5,000 per year

Company Overview

Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community.

Title: Escalation Specialist

Location: Evansville, IN,  United States

Full time

job requisition id

R2511-48651

Job Description:

This position is part of a customer-focused team responsible for resolving complaints, coordinating all complaint capture, resolution, reporting, and root cause analysis across OneMain, driving change directly and through effective organizational partnerships. The Specialist Intermediate is responsible for providing exceptional service and support to OneMain customers.

In the Role:

• Provides exceptional customer service daily.

• Establishes effective professional rapport with customers and business partners.

• Plans, organizes, and prioritizes own work routine to meet established schedule.

• Supports the activities of the Executive Office of Customer Care.

• Interacts, collaborates, and works with all levels of the OneMain organization.

• Handles complex issues that require subject matter expertise.

• Escalates issues to Executive Office of Customer Care management and/or within the organizational unit(s), as required.

• Responsible for walking the customer through the resolution process and provides a resolution for most complex customer situations of which business units are unable to resolve.

• Responds to a variety of customer concerns using exceptional customer service daily

• Positively impact the customer's experience and overall customer retention.

Requirements:

• High School Diploma/GED

• 1-2 years of customer service in escalations environment

• Possesses exceptional verbal and written communication.

• Strong problem solving and critical thinking skills.

• Thrives in a fast-paced environment, well organized, and works well under pressure.

• Positive, motivated, and self-driven.

• Ability to make productive contributions in a team-focused environment.

• Proficient in the use of Microsoft Office.

Preferred:

• Complaint handling experience preferred.

• Previous experience in a production environment preferred.

Location: Hybrid | Evansville, IN

Who we Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with:

• Health and wellbeing options for team members and their dependents

• Up to 4% matching 401(k)

• Employee Stock Purchase Plan (10% share discount)

• Tuition reimbursement

• Continuing education

• Bonus eligible

• Paid time off

• Paid volunteer time

• And more

OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

Title: Administrative Coordinator - History Department - Dietrich College

Location: Pittsburgh, PA, United States

Full time

job requisition id

2024017

Job Description:

The Dietrich College of Humanities and Social Sciences embodies one of the most varied groups of students, faculty, staff and alumni in the Carnegie Mellon University community, all united by a common goal: confronting and solving society's most complex problems. Our students and faculty work across traditional boundaries, collaborating with other disciplines to pursue the thrill of discovery. Dietrich College is a place to explore different points of view, and a place to do work that matters.

We are searching for an Administrative Coordinator to join our Department of History; someone who is organized, articulate and enjoys a erse range of administrative tasks. You will advance the mission and goals of the department by providing comprehensive administrative support to our students, faculty and staff in a dynamic team environment. This is an excellent opportunity for someone who thrives in an interesting, fast-paced and collaborative work environment!

This position is a front of office facing position that will interact with a erse cross-section of students, visitors and faculty. This role is a hybrid position, working 4-days a week on campus, and 1 day a week remote.

Core responsibilities include:

• Provide daily office support as the initial point of contact for all students, staff and visitors to the history department; create welcoming atmosphere and respond to all constituents with timely and professional communications
• Coordinate logistical support for meetings, conferences, workshops and events including lecture series, commencement ceremonies and faculty events. Prepare agendas, assemble data, coordinate catering and department conference space to include AV equipment
• Assist with creation and posting of social media content creation and posting of social media content, post to TV screens, create posters, and manage department online calendar
• Provide financial support including department procurement card, purchase orders and expense reimbursements
• Manage department mail, prepare mass mailings
• Manage department email d-lists,
• Manage office equipment and supplies, plan and order supplies in preparation for events
• Collect, enter, and maintain accurate information in departmental databases
• Manage physical office space; process requests for custodial services and liaison with FMS
• Faculty support with travel requests
• Special projects and other duties as assigned

What will make you successful:

• Excellent interpersonal skills with strong focus on customer service
• Strong organizational and planning skills with solid attention to detail
• High proficiency with MS Office including Excel, GoogleDocs, Acrobat (creating & editing pdf documents), Box, Canvas and other technology that facilitates collaborative work
• Ability to effectively manage tasks and meet inflexible timelines
• Well-developed problem solving skills

Flexibility, excellence, and passion are vital qualities within the Dietrich College. Consideration, collaboration and cultural sensitivity are valued competencies at CMU. Therefore, we are in search of a team member who is able to effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

Qualifications:

• High School or GED required
• Minimum of three (3) years of administrative support required
• Previous experience with communications (website updates, social media, publicizing events, etc.) is preferred
• A combination of education and proven experience from which comparable knowledge is demonstrated may be considered.

Requirements:

• Successful background check

Joining the CMU team opens the door to an array of exceptional benefits.

Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance.

Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more!

For a comprehensive overview of the benefits available, explore our Benefits page.

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it's about finding the perfect fit for your professional growth and personal aspirations.

Location

Pittsburgh, PA

Job Function

Administrative Support and Coordination

Position Type

Staff - Regular

Full Time/Part time

Full time

Pay Basis

Hourly

Title: Customer Success Advocate

Location: Milwaukee, WI

Full Time

Customer Success

Mid Level

Job Description:

Our Story:

Crisis Prevention Institute Inc. (CPI) is the worldwide leader in evidence-based de-escalation and crisis prevention training and dementia care services. Our programs teach professionals the skills to recognize, prevent, and respond to crises in the workplace. Since 1980, we've helped train more than 17 million people within service-oriented industries including education, health care, behavioral health, long-term care, human services, security, corporate, and retail.

At CPI, we are dedicated to changing behaviors and reducing conflict for the Care, Welfare, Safety, and Security of everyone. We believe the power of empathy, meaningful connections, personal safety, and security are the antidotes to fear and anxiety. It's a philosophy that is central to everything we do, and traces back to our beginning.

As a member of the team, you can expect to:

• Make a difference through your work - You'll be proud to tell your family and friends about what you do.
• Gain significant career experience only obtained within a fast-growing organization - Entry-level roles through executive leadership.
• Feel fulfilled and have fun - We work hard but make the time to build meaningful relationships and celebrate the wins.

The Role:

The Customer Success Advocate (CSA) serves as the driving force behind building enduring partnerships with CPI's most strategic accounts. Through proactive relationship management and a relentless commitment to service excellence, the CSA anticipates customer needs, ensures account retention and growth, and transforms every interaction into an opportunity for mutual development.

What You Get To Do Everyday:

• Forge powerful partnerships with CPI's 10+ largest strategic accounts, drive deeper engagement, and unlock new growth opportunities.
• Continuously update and leverage each account's Strategic Action Plan, using data-driven insights such as account health indices, contact lists, usage reports, and satisfaction surveys to inform account strategy and maximize customer success.
• Deliver measurable results by achieving account growth and performance targets, directly contributing to departmental and organizational success.
• Identify and pursue upselling and cross-sell opportunities, partnering with Account Executives to expand the reach and value of managed accounts.
• Establish trust through consistent, meaningful communication and regular meetings with account contacts.
• Respond promptly to all communications and proactively conduct account research to anticipate customer needs and resolve issues before they arise.
• Guide customers through legal requirements, offering strategic advice to ensure compliance and peace of mind.
• Collaborate seamlessly across Marketing, Sales, Accounting, Customer Care, and other teams to deliver exceptional customer experience.
• Perform other position-related duties as needed.

You Need to Have:

• Bachelor's degree
• Three years or more of work experience in customer success, account management, or a similar role
• Proficiency with Microsoft Office suite products (Word, Excel, PowerPoint)
• Excellent interpersonal skills, with a focus on building and maintaining positive relationships with customers and cross-functional teams
• Demonstrated innovative thinking and a proactive approach to problem-solving
• Exceptional professional communication and presentation skills, with the ability to convey complex ideas clearly and effectively
• Strong analytical skills with a proven ability to identify challenges and implement efficient, data-driven solutions
• Highly detail-oriented and organized, capable of managing multiple priorities and meeting tight deadlines in a fast-paced environment
• Willingness and ability to travel as needed to support customer engagements or internal initiatives

We'd Love to See:

• Experience working with executive leadership teams
• Experience working with client relationship management (CRM) software

What We Offer:

• $60,000 - $65,000 annual salary
• Annual company performance bonus
• Comprehensive benefits package
• 401k
• PTO
• Health & Wellness Days
• Paid Volunteer Time Off
• Continuing education and training
• Hybrid work schedule
• Parental paid leave

Crisis Prevention Institute is an Equal Opportunity Employer that does not discriminate against any applicant or employee on the basis of age, race, color, ethnicity, national origin, citizenship, religion, ersity of thoughts and beliefs, creed, sex, sexual orientation, gender, gender identity, or expression (including against any inidual that is transitioning, has transitioned, or is perceived to be transitioning), marital status or civil partnership/union status, physical or mental disability, medical condition, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state, or local law. The Company will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.

Title: Customer Success Account Manager - LATAM Spanish Speaking

Location: Austin, TX United States

Full time

JR467392

Job Description:

Who is Forcepoint?

Forcepoint simplifies security for global businesses and governments. Forcepoint's all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you're in the right place; we want you to bring your own energy to help us create a safer world. All we're missing is you!

Overview

The Customer Success Account Manager (CSAM) Bilingual serves as the primary point of contact for assigned customers, combining commercial ownership with strategic customer success management. This hybrid role is responsible for driving retention, adoption, and growth across the existing customer base by ensuring successful business outcomes and long-term customer value realization.

The CSAM acts as a trusted advisor, aligning Forcepoint's cybersecurity solutions - including Data Loss Prevention (DLP), CASB, and related data protection technologies - with each customer's evolving security and governance priorities.

Location: Austin, TX (must go into the office 2x a week)

Key Responsibilities

Customer Success & Engagement

• Serve as the primary post-sale contact for assigned customers, ensuring a unified experience across renewals, adoption, and success initiatives.

• Must be bilingual in Spanish & English

• Develop a deep understanding of the customer's security posture, goals, and operational challenges to guide them toward maximum product value.

• Drive proactive engagement, including success planning, roadmap discussions, quarterly business reviews (QBRs), and ongoing account health monitoring.

• Collaborate cross-functionally with Support, Product Management, and Professional Services to accelerate issue resolution and feature adoption.

• Identify opportunities for expanding product utilization and aligning additional Forcepoint capabilities to customer objectives.

Renewals & Commercial Management

• Own the renewal cycle for assigned accounts, ensuring timely renewals and minimizing churn risk.

• Manage a quota tied to annual recurring revenue (ARR), including upsell of add-on products and professional services.

• Accurately forecast renewals and expansion opportunities using CRM tools and pipeline tracking.

• Partner with Sales and Channel teams to ensure seamless handoffs, renewal strategy alignment, and account coverage.

Advocacy & Retention

• Maintain high customer satisfaction and referenceability by acting as an advocate within Forcepoint for customer needs.

• Monitor account health signals (usage metrics, support cases, sentiment) and lead mitigation plans for at-risk customers.

• Capture and relay customer insights to Product and Engineering to inform roadmap prioritization and feature development.

Operational Excellence

• Execute engagement and renewal processes consistently in line with organizational standards and KPIs.

• Leverage CRM, Success Plans, and account health dashboards to maintain accurate data and document customer interactions.

• Participate in team collaboration sessions to share best practices, success stories, and renewal execution strategies.

Forcepoint is committed to fair and equitable compensation practices. The salary range and variable compensation for this role is 100,000.00 - 130,000.00 and represents the low and high end of compensation for this position. Actual salaries are determined by various factors including, but not limited to, location, experience, and performance. The range listed is just one component of Forcepoint's total compensation package for employees. Other rewards may include bonuses, paid time off policy, and many region-specific benefits

Don't meet every single qualification? Studies show people are hesitant to apply if they don't meet all requirements listed in a job posting. Forcepoint is focused on building an inclusive and erse workplace - so if there is something slightly different about your previous experience, but it otherwise aligns and you're excited about this role, we encourage you to apply. You could be a great candidate for this or other roles on our team.

The policy of Forcepoint is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Title: Senior Support Engineer

Location: United States

Employment Type

Full time

Location Type

Remote

Department

Product

Compensation

$105K – $115K • Offers Equity

Job Description:

The AI orchestration of your wildest imagination.

n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we're changing the way people bring systems together and scale ideas for impact.

Since our founding in 2019, we've grown into a erse team of over 160 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we've:

• Cultivated a community of more than 650,000 active developers and builders

• Earned 145k+ GitHub stars, making us one of the world's Top 40 most popular projects

• Been ranked as one of Europe's most promising privately held SaaS startups (4th in Sifted's 2025 B2B SaaS Rising 100)

• Raised $240m to date, from Sequoia's first German seed to our recent $180m Series C - bringing us to a $2.5bn valuation

• And are grateful for our 94 eNPS score (most companies would call 70 excellent)

That's the company we've built. Now we'd love to see what you can build. If you're applying, try n8n out - whether you're technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register.

We're in a defining moment of an incredible journey. Come and build with us.

We are now looking for a Senior Support Engineering in North America to continue to make sure that all of our users (from enterprise customers to community members) have a best in class support experience.

You will get a chance to set standard for delighting our customers and develop a deep knowledge of the low code & AI landscape while being part of building a best in class support team.

Responsibilities:

• Provide technical support to users via tickets, chat, and community forums.

• Diagnose and troubleshoot issues related to n8n, including workflow execution, integrations, and performance.

• Collaborate with the engineering team to escalate and resolve complex technical challenges.

• Create and maintain documentation, FAQs, and knowledge base articles.

• Identify common issues and work on solutions to improve product reliability and user experience.

• Contribute to the community by answering questions and sharing best practices.

Requirements:

• 5+ years of experience in a technical support or customer-facing engineering role (+ if experienced with enterprise support)

• Open to participate in an paid on-call rotation to provide after-hours support

• Strong understanding of workflow automation, APIs, and integrations.

• Strong knowledge of networking concepts like DNS, HTTP/HTTPS, and TCP/IP

• Good understanding of JavaScript, Node.js, and Docker.

• Experience with Kubernetes is a plus.

• Excellent problem-solving skills and attention to detail.

• Strong communication skills and ability to explain technical concepts to non-technical users.

• Passion for helping users and improving product usability.

n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.

We can sponsor visas to Germany; for any other country, you need to have existing right to work.

Our company language is English.

You care about ersity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).

Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.

Benefits

• Competitive compensation - We offer fair and attractive pay.

• Ownership - Our core value is to "empower others," and we mean it-you'll get a slice of n8n with equity.

• Work/life balance ️ - We work hard but ensure you have time to recharge:

• Europe: 30 days of vacation, plus public holidays wherever you are.

• US: 15 vacation days, 8 sick days, plus public holidays wherever you are.

• Health & wellness -

• Europe: We provide benefits according to local country norms.*

• US: Multiple low-premium, low-deductible medical plans with coverage for iniduals and families-plus a no-cost premium HDHP option with a pre-seeded HSA-along with dental and vision coverage.

• Future planning -

• Europe: We provide pension contributions according to local country norms.*

• US: 401(k) retirement plan with a 4% employer match.

• Financial security ️ -

• Europe: We provide benefits according to local country norms.*

• US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.

• Career growth - We hire rising stars who grow with us! You'll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.

• A passionate team - We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!

• Remote-first - Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid-please check the job description.

• Giving back - We're big fans of open source, and you'll get $100 per month to support projects you care about.

• AI enablement - We believe in working smarter-everyone gets an unlimited AI budget to explore and use the best tools to boost productivity and creativity.

• Transparency - We all know what everyone's working on, how the company is doing-the whole shebang.

• An ambitious but kind culture - People love working here-our eNPS for 2024 is 94!

• Country-specific details are provided in your contract.

Title: Call Center Agents

Location: Macedonia United States

Job Description:

Overview

CALL CENTER AGENTS - TWINSBURG, OHIO

PAID TRAINING, Up to $16 HOURLY, PTO & BENEFITS with FULL TIME POSITIONS AVAILABLE in TWINSBURG, OHIO

HYBRID

FULL TIME MORNINGS, EVENING & WEEKEND POSITIONS STARTING Up to $16 HOURLY + BONUSES

IMMEDIATE HIRES AVAILABLE!!!!! Must be willing and able to TRAIN & work at our Twinsburg, OH Corporate office

Great Day Improvements is GROWING! We are seeking friendly upbeat people to join our Customer Care Team!

Our Customer Care Specialists are the first point of contact with customers and are responsible for the BEST first impression!

Their primary responsibility is to assist new customers in scheduling a free design consultation with one of our Design Consultants.

We are seeking FULL TIME - MORNING, EVENINGS & WEEKENDS.

HYBRID AFTER TRAINING

Responsibilities

• Answer incoming calls from our customers, uncover their needs and schedule a design consultation with one of our product experts or direct them to the appropriate department.
• Provide an exceptional customer experience with each call.
• Accurate entry of customer's information into our database to set each appointment.
• Make outbound calls to potential customers as necessary for various follow-up initiatives.
• Additional administrative duties as required.

Qualifications

• Exceptional verbal and written communication skills
• Exceptional listening and problem-solving skills
• Must be very well organized
• Ability to speak clearly and concisely over the phone
• Ability to multi-task (talk and type simultaneously) and overcome objections
• Upbeat, positive and professional attitude - a team player
• Must genuinely enjoy helping customers
• Proficiency with computers is required along with an aptitude to learn our phone and database systems
• Accuracy and attention to detail are must-have traits
• Reliable attendance and punctuality

TRAINING PAY, BONUSES & BENEFITS with PTO

HYBRID AFTER TRAINING

PAID TRAINING with FULL TIME POSITIONS AVAILABLE

FULL TIME MORNINGS, EVENING & WEEKEND POSITIONS UP TO $16 HOURLY + BONUSES + BENEFITS + PTO

PAID TRAINING - EQUIPMENT SUPPLIED

• Must have high-speed internet connection
• Must be self-disciplined to stay on task
• Must have ability to speak with customers without any major background noise or distractions while on the phone
• Must be willing and able to TRAIN & work at our Twinsburg, Ohio office

GDI is an Equal Employment Opportunity Employer

#INDGDIEC

Title: Marketing Assistant (Contract)

Location: Westborough United States

Job Description:

Murata Power Solutions is powering what's next in high-performance, sustainable power conversion. We focus on two of the most transformative technology markets: Server, Storage, and Networking (SSN) and advanced automation, including robotics and energy storage.

Position Summary

Well known for the quality of its products and workforce, we can provide you the opportunity to work with talented people and a management team focused on growth and the ongoing development of leading-edge technologies for many of the world’s major OEM’s. This is a 6-month contract position. 

Job Duties/Responsibilities

The Marketing Assistant is responsible for, but not limited to:

• Entering quotations and special price requests into the system and responding with approved pricing.
• Processing sample orders and following up on sample opportunities.
• Registering new parts in ERP systems (Avante and GSS).
• Supporting price list updates and maintenance.
• Collaborating with Customer Support to ensure order accuracy.
• Performing other duties as assigned.

Experience Required

• Bachelor’s degree in business, Marketing, or related field OR 0–2 years of professional experience; entry-level candidates encouraged to apply.
• Strong attention to detail and organizational skills.
• Ability to work collaboratively across teams.
• Familiarity with ERP systems preferred (training provided).
• Proficiency in Microsoft Office (Excel, Word, Outlook).

Work Environment

This position is an on-site role, with one flex day per week of remote work.

Competencies

Building and Supporting Teams

Communicating Effectively

Delivering High Quality Work

Evaluating and Implementing Ideas

Prioritizing and Organizing Work

Supporting Organizational Goals

Compensation Data

Hourly range for this role is $24.32/hr to $28.02/hr. The range listed is based on market data and internal benchmarks. Actual compensation may vary depending on a candidate’s experience, skills, and qualifications.

Compensation and Benefits

Our benefit package is comprehensive and includes Medical Insurance; Dental Insurance; Vision Insurance; 401(K); Flexible Spending Accounts; Paid Vacation/Holidays; Short Term Disability; Long Term Disability; Tuition Reimbursement.

Title: Claims Representative - Liability - Naperville, IL - Hybrid

Location: Naperville United States

time type

Full time

job requisition id

R69406

Job Description:

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Claims Representative - Liability - Naperville, IL - Hybrid

Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world's best brands?

• Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.
• Leverage Sedgwick's broad, global network of experts to both learn from and to share your insights.
• Take advantage of a variety of professional development opportunities that help you perform your best work and grow your career.
• Enjoy flexibility and autonomy in your daily work, your location, and your career path.
• Access erse and comprehensive benefits to take care of your mental, physical, financial and professional needs.

ARE YOU AN IDEAL CANDIDATE? We are looking for driven iniduals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion.

PRIMARY PURPOSE OF THE ROLE: To process low level general liability claims to determine benefits due; to ensure ongoing adjudication of claims within company standards and industry best practices; and to identify subrogation of claims and negotiate settlements with general supervision.

ESSENTIAL RESPONSIBILITIES MAY INCLUDE:

• Processes low level general liability claims by gathering information to determine liability exposure; assigns reserve values to claims, making claims payments as necessary, and settling claims up to designated authority level.
• Develops and coordinates low level general liability claims' action plans to resolution, return-to-work efforts, and approves claim payments.
• Approves and processes assigned claims, determines benefits due, and administers action plan pursuant to the claim or client contract.
• Administers subrogation of claims and negotiates settlements.
• Communicates claim action with claimant and client.
• Ensures claim files are properly documented and claims coding is correct.
• May process low-level lifetime medical and/or defined period medical claims which include state and physician filings and decisions on appropriate treatments recommended by utilization review.
• Maintains professional client relationships.
• Performs other duties as assigned.
• Supports the organization's quality program(s).
• Travels as required.

QUALIFICATIONS & LICENSING

Education & Experience

Bachelor's degree from an accredited college or university preferred. Professional certification as applicable to line of business preferred.

Experience

Two (2) years of claims management experience or equivalent combination of education and experience required.

TAKING CARE OF YOU

• Flexible Work Schedule
• Referral Incentive Program
• Opportunity to work from home
• Career development and promotional growth opportunities
• A erse and comprehensive benefits offering including medical, dental vision, 401K on day 1

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is ($50,000 - $60,000). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a erse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Title: Pharmacist Relief

Job Description:

Job Ref: 173992 Location: Shorewood, MN 55331 Location Flexibility: Onsite Category: Pharmacy Job Type: Part-time Job Status: Non-exempt Pay Basis Hourly Pay Rate $68/hr. Brand Cub Foods

Purpose

Provide prompt, efficient and friendly customer service. Efficiently manage the operations of the Pharmacy. Ensure accurate prescription dispensing and appropriate consultation. Supervise pharmacy technicians, grad interns and clerks in compliance with federal and state legislation as well as store policies and procedures.

Job Responsibilities and Accountabilities

• Provides prompt, efficient and friendly customer service through execution of patient care standards
• Smiles and greets customers in a friendly manner
• Genuinely thanks each customer and invites them to return
• Assists customers by:

o escorting them to the products they're looking for (when possible)

o making appropriate OTC recommendations

o securing products that are out of reach

o performing other tasks in every way possible to enhance the shopping experience

• Takes all steps required to fill prescriptions in compliance with all laws, regulations, physician orders and company policies and procedures regarding the sale of pharmaceuticals including:
• retrieves the correct and accurate product(s)
• counts; pours, or measures out the required quantity according to established company methods and procedures
• affixes the label permanently to the container
• performs a final audit of the prescription
• Offers advice and professional consultation in compliance with state and federal laws and regulations
• Actively endorses and participates in all clinical program offerings
• Responds to telephone requests from customers, physicians and vendors, which require the expertise of the pharmacist
• Communicates and cooperates in a professional manner with peers, subordinates, managers, physicians, and customers in all pharmacy related areas
• Ensures timely implementation of company policies, procedures and programs; and enforces professional and operational standards, including compliance with legal regulations
• Maintains all state and federal record keeping for controlled substances
• Supervises all pharmacy staff in accordance with Federal and State law while working in the pharmacy
• Follows all laws and company procedures regarding Medicare, Medicaid, and other third party insurance plans, and participates in audits as appropriate in a timely manner
• Responsible for HIPAA compliance, and dispensing of over the counter drugs by law
• Accesses the pharmacy computer to obtain complete patient record (on both cash and third party prescriptions) and verifies third party plan parameters
• Orders product from distribution center or other appropriate source as necessary
• Stocks pharmacy product orders to specific bay locations
• Trains pharmacy technicians and abides by state regulations regarding technician training and licensure
• Maintains inventory levels to company goals, rotates stock, and utilizes RX return process
• Bags all products; affixes the receipt to the bag and places company stickers on items that are not in bags
• If a drive-thru pharmacy, able to operate microphone and drive-thru box
• Maintains strict adherence to company guidelines related to personal hygiene, dress code and Department Appearance Standards (DAS)
• Reports to work when scheduled and on time
• Hazardous drug handling

o Complies with standard operating procedures in handling and dispensing of hazardous drugs

Secondary Job Functions

• Knows the location of general over the counter merchandise
• Files paper and keeps pharmacy equipment and area clean and organized
• Ensures that bags and vials are replenished, and that trash is removed and floor is swept
• Attends company meetings for purposes of training, coordinating plans, and communicating policies and procedures
• Regularly accesses and reviews all company communication and responds in a professional and timely manner
• Performs other duties as assigned by the Pharmacy Manager, Store Director, Pharmacy District Manager and District Manager
• Maintains standards in the absence of the Pharmacy Manager
• Participates in all company sponsored programs

Scope

Number of Associates Supervised: Directly 0 Indirectly 0

• Supervises all pharmacy staff in accordance with Federal and State law while working in the pharmacy
• Provides feedback on pharmacy technician/clerk performance, and amplifies their professional understanding of their role in the pharmacy
• Trains pharmacy technicians and abides by state regulations regarding technician training and licensure

Job Requirements

Relevant Experience, Education, Certification, Knowledge, Skills and Abilities

• Must have a college degree in Pharmacy (BS or PharmD)
• Must pass the NAPLEX
• Must pass the State MPJE
• Must hold a valid state license
• Meets all requirements of and maintains status as a Certified Immunizer
• Must complete continuing education hours as required by law
• Must complete all required state, federal and company training programs (i.e. HIPAA, CDR, I-pledge, etc.)
• Ability to do simple addition, subtraction, copying figures, counting, and recording
• Proficiency in Microsoft Word, Excel and Outlook
• Possess the ability to understand and follow written, verbal or demonstrated instructions; write identifying information; request supplies orally or in writing
• Visual requirements include clarity of vision at a distance of more than 20 inches and less than 20 feet with color vision, depth perception and field of vision
• Must be able to work shifts varying in length and time, including nights, weekends and holidays

Physical Environment

• The duties for this position are normally conducted in a store environment
• There is significant responsibility to maintain customer service levels and handle multiple priorities
• The position is occasionally exposed to dust, cleaning chemicals, and equipment movement hazards
• Most work is performed in a temperature-controlled environment
• Incumbent may stand for long periods of time
• Position requires periodic travel throughout assigned area by car
• Incumbent may use calculators, keyboards, telephone, and other office equipment in the course of normal workday
• Stooping, bending, twisting, and reaching may be required in completion of job duties

UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. All qualified applicants will receive equal consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or other protected ground. Accommodation is available upon request for candidates taking part in all aspects of the job selection process. - M/F/Veteran/Disability.

UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. All qualified applicants will receive equal consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or other protected ground. Accommodation is available upon request for candidates taking part in all aspects of the job selection process. - M/F/Veteran/Disability. VEVRAA Federal Contractor.

Company: Supervalu Pharmacies Inc.

Compensation:

UNFI anticipates paying the above-referenced pay rate (or within the above-referenced pay range) for this position. Actual Pay, where applicable, will depend on a number of factors, including, but not limited to, education, experience, training, and any requirements under applicable collective bargaining agreements. UNFI is committed to transparency in pay in compliance with applicable state and local laws.

Benefits:

For Washington positions (or positions that may be performed remotely from Washington), Click HERE for Washington-specific paid time off details.

Candidates hired into this position will also be eligible to participate in the following benefits programs: Paid Time Off; Sick Time; paid holidays and parental leave; 401K Program; medical, dental, vision, life, and accidental death/dismemberment insurance; short-term and long-term disability insurance program, Flexible Spending Account and/or Health Savings Account, subject to meeting the eligibility requirements and the terms and conditions of these programs, and subject to any requirements under applicable collective bargaining agreements.

Sales Positions Only: For sales positions that are commission-based, the above range is an estimate of total potential commission-based compensation during an associate's first year, but UNFI offers an introductory period minimum of $680 per week. After the introductory period, as a 100% commission-based role, there is no set salary. UNFI's commission plans are uncapped and average earnings vary depending on territory and sales achieved, among other factors.

UNFI's compensation, benefits, and paid time off policies are subject to change in the Company's sole discretion, consistent with applicable law. This job posting should not be construed as an offer of employment with certain terms, nor should it be construed as a guaranteed minimum.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Title:TEAMS Relationship Manager

Location: Santa Monica United States

Job Description:

FIGS is looking for a TEAMS Relationship Manager to sell, onboard, and grow our TEAMS’ customer base. This inidual will be the main point of contact to potential and existing customers throughout the sales lifecycle. They will sell the value propositions of the FIGS’ TEAMS program and ensure clear communication and orchestration to the right internal resources to close the sale. Your goals will focus around handoff conversion rate, onboarding rate, and revenue closed. The role reports directly to FIGS’ Director of TEAMS. This role is remote with quarterly travel to our office in Santa Monica, California.

What you’ll do:

• Create strong business relationships with TEAMS Top existing customers
• Manage day-to-day account activity and communication with portfolio of partners
• Exceed activity, pipeline and growth targets
• Maintain accurate data in CRM
• Manage cross-functional communications on custom orders
• Run quarterly business reviews with customers to align on initiatives and future orders
• Travel to meet our customers in-person and during conferences
• Communicate challenges and propose solutions to Leadership Team
• Serve as an advocate for the TEAMS program and FIGS

About you:

• 5+ years of experience in account management, customer success, and/or sales 
• Experience successfully managing a multi-million dollar book of customers 
• Proficient in utilizing CRM systems- ideally Hubspot 
• Exceptional interpersonal skills; strong ability to persuade, negotiate, close deals 
• Experience working with executives and C-level on strategic priorities and analytics 
• Proven track record of building trusting and long standing client relationships 
• Excellent presentation, verbal, and writing skills are required

What you’ll bring:

• Proven work ethic and integrity
• Positive attitude
• Desire to excel and grow with FIGS
• Aspiration to create change and make an immediate impact
• Entrepreneurial spirit and egoless nature

FIGS Compensation and Benefits

Pay Range

• At FIGS, your base salary is one part of your total compensation package. This role's base salary is between $75,000 and $80,000. Actual base salary is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience. In addition to base salary, this position offers a performance-based bonus opportunity, subject to inidual and company performance.

Additional Compensation and Benefits 

• Equity: All FIGS employees have the opportunity to own shares of FIGS stock through our new-hire equity program. Additionally, FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan  

• Annual bonus: This position is bonus eligible 

• Other compensation and benefits offered include: 

  • Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass. 100% FIGS-sponsored life insurance and disability insurance  
  • Amazing 401(k) program, with a company match up to the first 6% of your contribution
  • Generous paid time off - We have 12 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation
  • Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers
  • FIGS sponsored Uber Eats voucher for in-office weeks
  • Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide
  • Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more…

*Benefits eligibility is determined by hour requirements and length of service 

A little bit about us…

FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers. Through these customer relationships, FIGS has built a community and lifestyle around a profession, revolutionizing the large and fragmented healthcare apparel market and becoming the industry’s category-defining healthcare apparel and lifestyle brand.

Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale. Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resource-poor countries around the world. 

FIGS considers all Qualified Applicants, including those with Criminal Histories (e.g., arrests or conviction records), for Employment in accordance with applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

For information about how we process information in connection with your application, view our Employee & Applicant Privacy Policy linked in the footer below.

Title: Product Owner

Location: Fort Lauderdale United States

Job Description:

Job Description

One of the best-known names in cruising, Princess is the world's leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply can't. The Love Boat promises something for everyone. We're looking for an experienced Product Owner to fill this role, which is based remotely.

The Product Owner will play a critical role in shaping the development and execution of CRM product strategies to enhance customer engagement and support business growth. This role is responsible for managing the product backlog, ensuring that CRM products meet the evolving needs of our customers while aligning with the company's strategic objectives.

As a key member of an agile team, the Product Owner will collaborate closely with cross-functional teams, including IT, Web/eCommerce, App, Marketing, Sales, and Customer Care, to define and prioritize requirements for innovative CRM solutions using the Salesforce platform. The ideal candidate will have strong analytical skills and a deep understanding of CRM technologies, enabling them to translate business needs into actionable product features.

The Product Owner will work with stakeholders to refine the product vision, prioritize features, and deliver high-impact enhancements, ensuring the CRM products provide exceptional customer experiences and contribute to the company's growth initiatives. The product owner will oversee a scrum team with 6 in-direct reports.

Here's a summary of what Princess is looking for in its Product Owner, CRM. Is this you?

Responsibilities

• Own and Prioritize the CRM Product Backlog
• Defines, organizes, and prioritizes the backlog based on business value, customer needs, and technical feasibility. Ensures delivery of high-value features that improve customer engagement. Balances competing priorities and manages trade-offs between speed, scope, and quality. Multi-cloud Salesforce environment, integration technologies, and downstream systems.
• Lead Agile Planning & Sprint Execution
• Facilitates sprint planning, backlog refinement, daily stand-ups, sprint reviews, and retrospectives. Maintains predictable delivery velocity and continuous improvement. Removes impediments and ensures the scrum team stays focused on high-impact work.
• Gather, Refine & Translate Requirements
• Collaborates with Marketing, Sales, IT, Customer Care, and Digital teams to gather requirements and translate them into user stories with clear acceptance criteria. Requirements span pre-cruise, onboard, and post-cruise customer journeys. Ensures accurate development aligned with business needs and operational realities.
• Stakeholder Alignment & Expectation Management
• Manages communication with business stakeholders, ensuring clear understanding of timelines, trade-offs, and priorities. Resolves conflicts around competing needs and negotiates scope decisions. Prevents misalignment across departments and ensures high adoption of delivered features.
• Support CRM Integration & Technical Alignment
• Collaborates with IT and engineering teams to ensure CRM features integrate seamlessly with booking systems, mobile apps, loyalty platforms, and other touchpoints. Addresses technical constraints and ensures data flow consistency. Supports personalized, omnichannel customer experiences.
• Define and Communicate CRM Product Vision
• Partners with direct leaders and stakeholders to articulate the product vision, ensuring alignment with company strategy, guest experience goals, and digital transformation initiatives. Inspires the scrum team by clearly communicating goals and outcomes. Creates a shared understanding of direction and measurable intended business results.
• Drive User Story Quality & Acceptance
• Writes, reviews, and validates user stories to ensure clarity, feasibility, and alignment with the CRM vision. Guides scrum team members and provides clarity during development cycles. Reduces rework and ensures reliable releases.
• Product Performance Monitoring & Optimization
• Analyzes user feedback, product analytics, and key performance indicators to identify opportunities to optimize CRM features and user experience. Drives measurable improvements in engagement, personalization, and operational efficiency. Turns ambiguous data trends into actionable product enhancements.
• Quality, Testing & Compliance Validation
• Ensures all delivered CRM features meet quality standards, pass acceptance criteria, and comply with internal policies and relevant regulations (GDPR, CCPA, CAN-SPAM). Protects system stability, customer trust, and regulatory compliance. Includes functional testing, UAT validation, defect prioritization, and risk mitigation.
• Performs other duties as assigned.

Requirements

• Bachelors Degree - Business Administration, Management Information Systems, Computer Science preferred

• 3+ years of work experience in Salesforce or other software-as-a-service product development, with preference for experience in the travel or hospitality industry.

• 2+ years in a product related role within agile product management and development.

• 2+ years of managing hybrid agile scrum teams.

• Preferred to have proficiency in Salesforce platform capabilities, including Sales Cloud, Service Cloud, Commerce Cloud and Experience Cloud.

• Strong experience with product design and roadmap tools (e.g., Figma, Adobe Creative Suite) and project management tools (e.g., Jira, Confluence).

• Knowledge of behavior-driven development and continuous delivery practices.

• Ability to understand complex business processes.

• Communicating and story-telling using MS PowerPoint.

What You Can Expect

• Cruise and Travel Privileges for You and Your Family
• Health Benefits
• 401(k)
• Employee Stock Purchase Plan
• Training & Professional Development
• Tuition & Professional Certification Reimbursement
• Rewards & Incentives

Our Culture… Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees.  

Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

#PCL

#LI-Remote

#LI-SH1

Title: Help Desk Incident Manager

Location: Washington United States

Job ID

2025-28392

Category

Project/Program Management & PMO 

Location

US-DC-Washington

Job Description:

About DMI

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com

About the Opportunity

DMI, LLC is seeking an experienced and detail-oriented Help Desk Incident Manager to oversee and manage the incident management process within our IT support operations. The Help Desk Incident Manager will be responsible for ensuring efficient handling of service disruptions, incidents, and escalations, minimizing downtime, and maintaining a high level of customer satisfaction. This role will involve collaboration with cross-functional teams, ensuring that incidents are resolved swiftly, documented accurately, and lessons are learned to improve future operations.

Duties and Key Responsibilities:

• Incident Management & Resolution:

• Oversee the end-to-end management of IT incidents, ensuring that they are quickly identified, prioritized, and resolved in accordance with established Service Level Agreements (SLAs).

• Manage incident escalation processes, ensuring timely resolution of high-priority issues and minimizing impact on business operations.

• Work closely with technical teams to troubleshoot and resolve complex issues, providing clear communication and updates to end-users and stakeholders.

• Incident Process & Workflow Optimization:

• Develop, implement, and refine incident management processes and workflows to ensure efficient handling of incidents.

• Continuously evaluate and improve incident management procedures to streamline operations and reduce resolution time.

• Maintain up-to-date knowledge of industry best practices and ITIL (Information Technology Infrastructure Library) methodologies.

• Team Coordination & Collaboration:

• Lead and support a team of help desk technicians, providing guidance, training, and oversight to ensure incidents are addressed promptly and efficiently.

• Collaborate with other IT teams (e.g., system administrators, network engineers, security teams) to facilitate root cause analysis and resolution of recurring incidents.

• Foster a team-oriented environment focused on problem-solving, customer service, and continuous improvement.

• Escalation & Communication:

• Serve as the primary point of contact for incident escalation, ensuring that complex or critical issues are resolved by the appropriate teams in a timely manner.

• Provide regular updates and clear communication to internal stakeholders, including management and business units, about the status of major incidents or service disruptions.

• Ensure that users are informed of incident resolutions, workarounds, and any ongoing issues affecting system functionality.

• Root Cause Analysis & Reporting:

• Lead post-incident reviews to analyze root causes, identify trends, and implement corrective actions to prevent future incidents.

• Generate and present detailed incident reports, including performance metrics (e.g., response times, resolution times, and incident volume), to leadership.

• Use incident data to identify areas for process improvements, knowledge base updates, and staff training.

• Documentation & Knowledge Management:

• Ensure accurate and timely documentation of incidents, resolutions, and related knowledge in the IT service management platform.

• Develop and maintain an internal knowledge base for troubleshooting common issues, creating workarounds, and sharing solutions with the team.

• Promote the use of self-service tools, knowledge articles, and FAQs to improve incident resolution efficiency.

• Customer Satisfaction & Service Improvement:

• Ensure incidents are resolved with the least disruption to end-users and that all service requests meet or exceed customer expectations.

• Collect feedback from end-users and stakeholders to measure incident management effectiveness and identify areas for improvement.

• Implement actions based on feedback to enhance the overall quality of service provided by the help desk.

Qualifications

Education Requirement:

• A Bachelor's Degree in Information Technology, Computer Science, or a related field, or at least 5+ years of experience in IT support or incident management.
• Certifications such as ITIL or Certified Incident Manager (CIM) are preferred.

Additional Requirements:

• In-depth knowledge of IT systems, infrastructure, and software development
• Familiarity with government regulations, compliance, and security standards (e.g., , NIST)
• Strong leadership abilities to guide teams, resolve conflicts, and make strategic decisions.
• Effective communication with stakeholders, team members, and senior management.
• Budgeting and financial oversight skills to effectively manage the contract
• Ability to allocate resources efficiently and track expenses.

Min Citizenship Status Required: Must be a U.S. Citizen

Physical Requirements: No Physical requirement needed for this position.

Location: McLean, Virginia

• Open to working remote within the DMV area

Working at DMI

DMI is a erse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your well-being. As such, we offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. The following categories make up your DMI well-being:

• Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience.
• Development - Annual performance management, continuing education, tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development.
• Financial - Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance, and Disability to help provide financial stability for each DMI employee.
• Recognition - Great achievements do not go unnoticed by DMI through the Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, and employee referral bonuses.
• Wellness - Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options.

Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company.

• No Agencies Please *

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

Title: District Sales Manager, Urology

Job Description:

Location: USA Home Office

Company: Dentsply Sirona, Inc

Requistion ID: 82222 

Wellspect Healthcare is a leading global provider of innovative medical devices that help people suffering from urinary retention or chronic constipation. More than 1 000 employees around the world are dedicated to making a difference to people who need our products and services. Wellspect is one of the worlds’ leading manufacturers of intermittent urinary catheters, with LoFric® as the most known brand. As a help to those with chronic or severe constipation Wellspect has developed what likely is the world’s most advanced irrigation system, Navina™, combining a high degree of user convenience, clinical effectiveness and connectivity into one smart system. Wellspect strives to become climate neutral and leave the smallest possible environmental footprint. The company, with headquarters in Mölndal, Sweden, is present in more than 30 countries, and part of Dentsply Sirona, the worlds´ largest manufacturer of professional dental technologies. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY. Visit www.wellspect.com and www.dentsplysirona.com for more information.

Job Summary:

We are seeking a highly skilled, established and motivated District Sales Manager responsible for driving revenue growth and market development within an assigned territory.  This role focuses on building and maintaining strong, consultative relationships with healthcare professionals, distributors, and key stakeholders to understand customer needs, position the Wellspect HealthCare product portfolio effectively, and support long-term business success.

The role requires a high level of clinical, product, and market knowledge, strong relationship-building skills, and disciplined sales execution to meet or exceed district sales objectives while upholding Wellspect values, compliance standards, and ethical business practices.

Key Responsibilities:

Operational Excellence & Sales Execution:

• Meets or exceeds assigned district sales quotas and performance objectives consistently.

• Develops and executes territory business plans and budgets aligned with regional and national strategies.

• Maintains in-depth knowledge of Wellspect products, features, benefits, clinical applications, and supporting literature.

• Stays current on relevant clinical studies, market trends, and competitive offerings.

• Conducts regular and strategic visits with key accounts to drive product adoption, utilization, and growth.

• Identifies, develops, and supports new business opportunities and customer accounts within the territory.

• Participates in regional and national trade shows, conferences, and promotional events as required.

• Completes all required administrative and reporting responsibilities accurately and on time, including:
• • Weekly activity and call reports
  • Salesforce.com utilization and data integrity
  • Timely follow-up on emails and corporate voicemail
  • Expense reporting and approvals
  • Field day pre-call planning reports
  • Sales lead tracking and follow-up
  • Periodic district or regional assignments

Customer Excellence & Relationship Management:

• Builds strong professional rapport with customers, recognizing the importance of long-term, trust-based relationships.
• Engages customers in business discussions, presenting solutions aligned to their clinical and operational needs confidently.
• Penetrates accounts by identifying and engaging appropriate decision-makers and influencers effectively.
• Maintains call continuity by addressing opportunities, objections, and follow-ups from previous interactions.
• Demonstrates strong probing, listening, and note-taking skills to accurately assess customer priorities.
• Adapts sales presentations to align product benefits with customer-specific drivers and objectives.
• Delivers exceptional customer service to achieve high retention rates and sustained account growth.
• Analyzes customer business needs to provide value-added solutions and support optimal product utilization.

Talent Development, Compliance & Corporate Citizenship:

• Demonstrates commitment to professional growth and personal development in alignment with Wellspect and Dentsply Sirona values.
• Partners with the manager to create, maintain, and execute a Development Action Plan.
• Completes all required product knowledge, clinical, and sales certifications successfully.
• Adheres to all corporate policies, compliance requirements, and ethical standards.
• Exhibits fiscal responsibility and sound business judgment to improve territory profitability.
• Expands technical, clinical, reimbursement, and industry knowledge to enhance selling effectiveness continuously.

Compliance:

• Ensures all initiatives are compliant with regulatory and legal standards and company policies
• Complies with company and departmental policies and administrative requirements.
• Performs other duties as assigned or as needed

Education:

• Bachelor’s degree in a related field preferred.
• Minimum of 3–5 years of successful sales experience, preferably within Urology or a related medical device or healthcare segment.
• Experience working with distributors and a demonstrated track record of documented sales success.
• Established Urology contacts are strongly preferred.
• Travel requirements vary based on territory size and geography.

Years and Type of Experience:

• Minimum of 3–5 years of successful sales experience, preferably within Urology or a related medical device or healthcare segment.
• Experience working with distributors and a demonstrated track record of documented sales success.
• Established Urology contacts are strongly preferred.
• Travel requirements vary based on territory size and geography

Key Skills, Knowledge, Skills & Capabilities:

• Advanced proficiency with computers, specifically with Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel).
• Proficiency in Microsoft Windows and Microsoft Office applications.
• Strong verbal and written communication skills with the ability to influence and educate erse audiences.
• Ability to leverage internal databases, CRM systems, and software tools to analyze data and deliver professional customer presentations.
• Strong presentation skills with comfort presenting to iniduals and groups.
• Demonstrated proficiency in professional, consultative selling techniques.
• Ability to achieve isional goals and key performance indicators in accordance with established competencies and behavioral standards.
• Consistent demonstration of Wellspect and Dentsply Sirona core values.
• Ability to assess and qualify customer needs, analyze territorial opportunities, and execute effective sales strategies.
• Willingness and ability to travel within the assigned territory and to trade shows, meetings, and corporate events as required.

Preferred Qualifications (Plus):

• Knowledge of insurance reimbursement, including Medicare, Medicaid, and commercial payers.
• Experience managing large geographic territories.
• Experience managing large or complex accounts.
• Background in rehabilitation settings.
• Experience with Clean Intermittent Catheterization (CIC) products.

#LI-SD1                                    

Wellspect as part of Dentsply Sirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. 

If you need assistance with completing the online application due to a disability, please send an accommodation request. Please be sure to include “Accommodation Request” in the subject.

Job Title: Product Manager - Security Monitoring

Job Description:

Location: Atlanta, GA, Hybrid

Job Description:

Company Description:

You Will:

• Define and communicate a clear security and video surveillance product vision, solution and strategy
• Develop and manage a comprehensive product roadmap that prioritizes features and enhancements based on customer feedback, market demand, and business goals
• Inform product objectives, including project scope, business requirements, customer journeys and create compelling business cases
• Conduct market research and competitive analysis to identify trends, customer needs, and growth opportunities
• Manage and grow strong relationships with external vendors and partners
• Create actionable product and business requirements, including validating requirements, for the development and engineering teams
• Collaborate with cross-functional teams, including engineering, design, sales, and marketing
• Guide product vision and strategy discussions based on consumer feedback and relevant industry trends

You Have:

• 5+ years of SaaS product management experience with a background in customer experience
• Experience with project management software tools (i.e., scheduling software, bug trackers, task management tools)
• Capability to create compelling solutions and product stories based on factual research, analytics and experiential context
• Ability to support customer needs and increase adoption of new features and systems
• History of decreasing defects, streamlining process and improving product versions on clear requirements
• Leadership skills that helps inspire curiosity, engage others and build relationships across departments and teams

Bonus Points For:

• History in the security monitoring or video surveillance industry and understanding market trends
• Record of successful product launches with defined KPI’s that solve a valid business need or customer problem
• Experience increasing  revenue, customer satisfaction and adoption of products

Our Perks:

• Health insurance paid 100% for employee and 50% for family
• Dental insurance paid 100% for employee
• 401k with company match
• A fun work environment: casual dress, free snacks, complimentary massages and great parties
• Investment in your professional development with internal promotions, continuing education and tuition reimbursement
• Paid sabbatical program: 4 weeks every 5 years
• An award-winning culture recognized for its high level of employee satisfaction
• Long-term disability paid 100% for employee
• Life/AD&D
• Paid parental leave

The above summary of benefits is subject to change, is for informational purposes only, and does not create any contract rights to benefits. 

If you have what it takes and are looking for a company committed to the success of its clients and its people, we want to hear from you.

Diversity and inclusion are important to OxBlue. We value the ersity of thought that comes from people of various backgrounds. Our continuous improvement and ability to serve our customers depend on creating a workplace that brings out the best in everyone. That’s why we are committed to continuing to create an atmosphere of positivity, happiness, and inclusion. 

OxBlue is most successful when we capitalize on opportunity and culture, and we’ve come to realize both are essential to innovation and our shared experience. We believe we are at our best when we’re together, collaborating under one roof, but we also recognize the need for flexibility. Depending on their role, employees may work remotely up to 2 days per week once onboarding is complete.

Service Desk Agent

Cayuse Company: Cayuse Commercial Services

Pay Rate:  $20.00-$22.00/hr

The Work

The Service Desk Agent delivers customer service solutions adhering to established company and project quality and productivity standards. This role entails offering timely, dependable, and precise information to customers while ensuring clear and effective communication is maintained throughout the process.

This position aligns with Cayuse’s core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables.

Responsibilities

Key Responsibilities

• Provides high-quality customer service to the client, for the efficient resolution of technology problems and requests

• Operates within established guidelines and procedures to independently deliver a full range of services to the customer

• Provides complex and unique technical troubleshooting assistance, accurately assesses and records problems in the problem management tool

• Provide assistance and information to the customer in a prompt manner.

• Perform first-line troubleshooting for customers by taking ownership of all customer interactions, utilizing appropriate follow-through, and logging all customer interactions for escalated matters

• Creation of end user accounts and setting permissions.

• Provide end user device management and support, including desktops, and laptops.

• Provide timely feedback to external and internal customers via phone, e-mail, or other forms of communication.

• Ensures customer satisfaction through follow-up and special efforts.

• Resolve issues following the parameters and guidelines of the client.

• Identify potential system problems and escalate to department contact for resolution.

• Other duties as assigned.

Qualifications – Here’s What You Need

• Customer service experience and strong focus on customer satisfaction.

• Call center experience.

• Experience in a technology support organization.

• Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.

Minimum Skills:

• Strong ability to speak with clarity and articulation. 

• Strong communication skills; both verbal and written.

• High degree of comprehension of the issues presented by customers.

• High degree of problem solving Internal/External Relationships.

• Ability to analyze issues and determine root causes and identify appropriate solutions.

• Ability to connect and build relationships with customers via virtual methods, phone, and email.

• Ability to independently solve problems.

• Effective listening skills including the cognitive ability to locate and convey requested information

• Proactive and flexible. 

• Tolerance to deal with difficult customers and stressful situations.

• Ability to take phone contacts and answer emails simultaneously.

• Ability to navigate common user interface elements, including opening and closing windows, navigation of the file structures through volumes and folders, launch and quit applications, select portions of text or other items using the mouse, copy/cut and paste text, save and print documents.

• Sound analytic and cognitive ability to troubleshoot technical problems.

• Dependable and can be counted on; complete assignments on time and accurately; keeps team members abreast of problems and work progress.

• Demonstrate ability to learn quickly and thrive in high-energy team environment. 

• Proficient in Microsoft Office Suite, Word, Excel, PowerPoint, Teams, and SharePoint.

Desired Qualifications:

• High school diploma or equivalent.
• Strong technical troubleshooting skills, particularly in [Windows/macOS], network connectivity, and business applications.
• Proficiency in using ticketing and incident management systems.
• Experience  Service Desk or Customer Service experience.

Our Commitment to you / overview of benefits

• Medical, Dental and Vision Insurance; Wellness Program
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability options
• Basic Life and AD&D Insurance (Company Provided)
• Voluntary Life and AD&D options
• 401(k) Retirement Savings Plan with matching after one year
• Paid Time Off