Title: Conference Planning Specialist - EDR

Location: New York, NY, US, 10013

Department: Corporate + Field Support

Job Description:

Job Description

A Fortune 500 company has an opening in its global event marketing group.  The events team is comprised of highly experienced event management professionals that include event marketers, strategists, planners, logistics experts, meeting and roadshow coordinators, content managers, list managers, finance and budget experts, process controllers, and reporting analysts. Applicants must have experience in corporate meetings and events or relevant experience in production of live events and/or the hospitality industry.  Successful candidates must be committed to very high-quality control standards, quick turnaround times and tight immovable deadlines.  Core competencies include: working in a fast-paced environment, managing multiple simultaneous projects, strong attention to detail, excellent communications and customer service skills, willingness to travel and/or work off hours, ability to use standard office computer systems, and working under pressure while being a collaborative team player.

Objective

The Global Event Marketing Team offers specialized end to end event marketing strategy, planning and execution of client and employee‎ events. It requires event marketing project managers that are experienced in all aspects of planning strategy, budget and brand management and expert logistical execution.  Candidates must have the ability to manage complex high-level events that involve senior management teams and provide high level of service to all clients.  Must be adept at creating event marketing efficiencies across all business units and be solution oriented.  The team collaborates and executes services for senior management and all business units:

Job Responsibilities

• Develop event marketing strategies and lead initiatives to drive results for our clients and business partners
• Event planning and execution
• Manages event material storage and shipment as needed.
• Ensure all event program branding; marketing materials, signage, displays meet with marketing and branding controls 
• Create and execute content and manage website design and registration services
• Event financial reporting that meets all compliance criteria; reconcile invoices and final cost reporting; capture cost savings and report to senior management
• Support all Expense Management initiatives and manage event risk evaluations
• Full-time, hybrid position

Qualifications

• Minimum 4+ years in Event Marketing or Hospitality Industry
• Experience in Financial Services/FinTech Event Marketing a plus
• Ability to effectively manage multiple priorities simultaneously in a fast-paced environment
• Excellent time management skills to handle projects that have long and short lead times
• Strong relationship management skills with proven success in being people-focused
• Strong negotiation and communication skills
• Collaborative "team player" orientation with a strong regional cultural awareness
• Strong analytical, problem solving and reporting skills
• Flexibility in work hours a must; work and travel are required while managing events including weekends and some holidays
• Travel is required, approx. 10% of time
• Bachelor’s Degree or equivalent experience
• Knowledge of event trends that affect financial services industry and conference centers; read financial and marketing publications, keep current on cultural and sporting events and restaurant reviews to ensure ideas are innovative
• High level of computer skills including Word, Excel, PowerPoint, Outlook, knowledge of database management

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

Title: Insurance Service Professional - New Business Processing 92956

Location: Brooklyn, NY, US

Job Description:

Location Designation: Hybrid - 4 days per week 

Join our Field Service Team, the driving force behind the delivery of exceptional experiences for New York Life’s agents and clients. As part of our erse team, you will have the opportunity to shape seamless customer experiences. Whether you’re helping an agent meet their clients’ life insurance needs, supporting strategic initiatives designed to enhance our operating environment, or educating our agents on innovative digital solutions, your work will have a direct and powerful impact on our success in fostering customer trust and loyalty. 

Role Overview: 

Our local General Office is excited to find service professionals who support our insurance agents, clients, and management team. As a Customer Service Representative (CSR), you will work closely with our agents as you support their onboarding experience, facilitating the contracting and licensing process. In addition, you will support their practice by managing insurance policy applications as they move through the new business process. CSRs use their solid knowledge of our systems and processes to assist agents with their questions and process service requests with ease. Whether our agents are looking to update a state license, make a change to an insurance policy, or help their client with a service request, you will be equipped to help them do so. 

What You’ll Do: 

• Provide excellent day-to-day customer service to agents, clients, and Field Management, either in person, over the phone, or through electronic communication
• Coordinate underwriting requirements by interacting with agents, clients, outside medical vendors, and underwriters
• Assist with workflow of applications for life products, annuities, contract changes, policy billing and initial and downstream accounting entries related to the new business process
• Answer incoming calls, greeting customers and potential agent candidates may be required. Additional ad hoc responsibilities may also be assigned.

What You’ll Bring: 

Required Skills 

• The ideal candidate should have 2 or more years of customer service and administrative experience
• Strong computer skills with proficiency in the Microsoft Office Suite
• Demonstrated ability to multitask effectively
• Strong written and verbal communication skills required

Preferred Skills 

Associates, or Bachelor’s degree preferred, or equivalent years of related experience 

Training & Development 

Customer Service Representatives receive on-the-job training to learn about the insurance industry, product and policy provisions and transaction processing. Coaching and feedback is provided to help you gain the necessary skills to be successful. 

Shift Information 

This is a full-time position Monday through Friday. Candidates should be flexible to work any 7.5-hour shift between 8:00 AM – 5:00 PM during the work week. 

Salary 

Competitive full-time base salary, overtime eligibility plus target bonus 

Benefits 

Paid Vacation, Health Care, 401K match, Pension Plan, Tuition Assistance, Flexible Spending Accounts, Student Loan Repayment Program 

Career Opportunities 

New York Life offers a variety of corporate opportunities within the Service Organization, including management, quality control, training, underwriting and claims. 

Pay Transparency

Salary Range: $45,000-$50,000 

Overtime eligible: Nonexempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 

Actual base salary will be determined based on several factors but not limited to inidual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.

Company Overview 

At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact. 

Our erse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress. 

As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it. 

Our Benefits

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.

Our Commitment to Inclusion

At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where iniduals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities.

Title: Senior Community Manager

Location: Remote - USA

Job Description:

POS-30508

The HubSpot Community Team’s mission is to provide a vibrant community where all HubSpot users go to get help, share knowledge and connect with the people and businesses around the world who are growing better with HubSpot.

The Community Manager is responsible for developing, implementing, and managing community programs to foster an active and engaged community. You’ll work closely with other Community Managers and our broader community to help maintain and scale our network of experts. This role will entail supporting and potentially leading some community programs. Bonus: the team is incredibly collaborative, ego-less, and we have a GSD mindset. 

Success in this role will result in maintaining a valuable, timely, and consistent Community experience for our users, with an emphasis on strategic community growth. This inidual will play a key role in helping the team move the needle on all of our community’s key performance metrics and will take on new work as we scale and continue to increase case deflections and self-service for the business, while nurturing and growing our experts program.

In this role, you’ll get to:

• Complete daily moderation efforts on a variety of communities on a daily basis (no day is the same!) while maintaining excellence for our customers.

• Day-to-day responsibilities include moderation, support, content updates and management, program and project support, reporting and auditing community performance

• Integrate and utilize AI tools and technologies to enhance community engagement, support, and management 

• Partner with various stakeholders across the business to achieve project outcomes

• Identification and nurturing of external subject matter experts in the HubSpot network who can effectively share their knowledge and respond to specific questions, and ultimately support in growing our Champions program.

• Own escalations that cannot be supported in the community e.g. host-only tasks, service frustrations and product errors.

• Drive progress on initiatives of varying scale and impact, including managing elements like communication, stakeholders, and enrollment.

• Provide recommendations for continuous improvement.

We are looking for people who:

• Are driven to quickly develop any skills necessary, both technical and non-technical, to problem-solve issues with the HubSpot product, processes, or services.

• Can build and maintain relationships, manage expectations and identify roadblocks that require escalation and dealing with product/service feedback.

• Have excellent communication skills, both written and verbal, and the ability to be proactive and think ahead

• Demonstrate leadership qualities and a self-starter mentality, proactively aligning community programs with key business objectives.

• Excel in change management, leveraging strong organizational skills to execute complex initiatives and guide stakeholders through new processes and priorities.

• Are driven by curiosity and an affinity for problem-solving and can always find ways to add new value.

• Are resourceful and excel in working cross-functionally with other teams across different offices as needed.

• Adapt quickly to changing priorities and excellent at time management, organization, and the ability to focus on multiple things, while consistently meeting deadlines.

• Solution-focused and comfortable with ambiguity

• Want to learn - community management skills can be learned - a good attitude, work ethic, proactive nature, attention to detail, and growth mindset are far more important.

• Are humble, adaptable, easy-going, team-players, GSD-mindset, SFTC, and creative.

Pay & Benefits

The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Inidual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons.

This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.

Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.

At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.

Annual Cash Compensation Range:

$54,000—$81,000 USD

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.

India Applicants: link to HubSpot India's equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. 

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

• HubSpot Careers

• Life at HubSpot on Instagram

By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.

HCSS Human Resources Associate Recruiter (Contract, Non-Benefit Bearing)

Location: TX-Galveston

Job Description: 

Provides general support for human resources related to operations in Talent Acquisition. Communicates and provides guidance on Talent Acquisition initiatives, and programs to customers.  Conducts daily recruitment activities and metrics review. Support the recruitment process with advertising, branding, marketing, social media strategy, sourcing for candidates, interview scheduling, job fair management, data visualization, and process improvement.

EDUCATION & EXPERIENCE

Minimum Qualifications:

Bachelor’s degree in a related field or equivalent experience

Preferred Qualifications:

Recent HR experience. Taleo Applicant Tracking System, HCM.

ESSENTIAL JOB FUNCTIONS

• Create and monitor job postings for department hiring managers.
• Utilizes the knowledge of recruitment tools and ATS to support department needs and conduct recruitment audits as required.
• Evaluate innovative approaches to job-specific interviews. Develop and revise screening questions for operations areas as needed.
• Monitor handoff between recruitment and onboarding.
• Contact applicants to provide/obtain additional information as needed.
• Provide job search, resume review and revision, counseling, and job fairs for assigned areas.
• Initiate searches on hard-to-fill positions through networking and, use of LinkedIn and Indeed.
• Organize sourcing points, leads, and professional organization for candidate pool.
• Participates in job fairs to be a visible provider of UTMB services.
• Provides guidance to customers.
• Adheres to internal controls and reporting structure.
• Performs related duties as required.

KNOWLEDGE/SKILLS/ABILITIES

•         Developing HR professional.  

•         Basic knowledge of Human Resources and employment law.  

•         Developing partnership and general understanding of the customer’s business and current issues.  

•         Strong communication skills, both oral and written.  

•         Developing presentation and facilitation skills.  

•         Moderate analytical and problem-solving skills.  

•         Competent use of personal computers and general office applications, including Word, Excel, PowerPoint, and Microsoft Outlook.  

•         Demonstrated initiative in developing leadership and supervision skills.  

•         Ability to multi-task and prioritize work.

•         Strong communication skills, both written and oral.

•         Ability to deal with difficult customers to gain consensus

•         Strong analytical skills including understanding of recruitment metrics, problem-solving skills, and ability to provide options for daily recruitment                challenges.

•         Ability to manage multiple projects and prioritize work.

Salary Range:

 Work Schedule:

Partial remote, onsite as needed. Monday through Friday, 8am to 5pm and as needed on occasion. 

WORKING ENVIRONMENT/EQUIPMENT

Standard office environment, and standard office equipment.

JOB DESCRIPTION

Provides general support for human resources related to operations in Talent Acquisition. Communicates and provides guidance on Talent Acquisition initiatives, and programs to customers.  Conducts daily recruitment activities and metrics review. Support the recruitment process with advertising, branding, marketing, social media strategy, sourcing for candidates, interview scheduling, job fair management, data visualization, and process improvement.

EDUCATION & EXPERIENCE

Minimum Qualifications:

Bachelor’s degree in a related field or equivalent experience

Preferred Qualifications:

Recent HR experience. Taleo Applicant Tracking System, HCM.

ESSENTIAL JOB FUNCTIONS

• Create and monitor job postings for department hiring managers.
• Utilizes the knowledge of recruitment tools and ATS to support department needs and conduct recruitment audits as required.
• Evaluate innovative approaches to job-specific interviews. Develop and revise screening questions for operations areas as needed.
• Monitor handoff between recruitment and onboarding.
• Contact applicants to provide/obtain additional information as needed.
• Provide job search, resume review and revision, counseling, and job fairs for assigned areas.
• Initiate searches on hard-to-fill positions through networking and, use of LinkedIn and Indeed.
• Organize sourcing points, leads, and professional organization for candidate pool.
• Participates in job fairs to be a visible provider of UTMB services.
• Provides guidance to customers.
• Adheres to internal controls and reporting structure.
• Performs related duties as required.

KNOWLEDGE/SKILLS/ABILITIES

•         Developing HR professional.  

•         Basic knowledge of Human Resources and employment law.  

•         Developing partnership and general understanding of the customer’s business and current issues.  

•         Strong communication skills, both oral and written.  

•         Developing presentation and facilitation skills.  

•         Moderate analytical and problem-solving skills.  

•         Competent use of personal computers and general office applications, including Word, Excel, PowerPoint, and Microsoft Outlook.  

•         Demonstrated initiative in developing leadership and supervision skills.  

•         Ability to multi-task and prioritize work.

•         Strong communication skills, both written and oral.

•         Ability to deal with difficult customers to gain consensus

•         Strong analytical skills including understanding of recruitment metrics, problem-solving skills, and ability to provide options for daily recruitment                challenges.

•         Ability to manage multiple projects and prioritize work.

Salary Range:

 Work Schedule:

Partial remote, onsite as needed. Monday through Friday, 8am to 5pm and as needed on occasion. 

WORKING ENVIRONMENT/EQUIPMENT

Standard office environment, and standard office equipment.

Customer Support Tactical Team Specialist (Placerville, CA)

Job Description: 

Location:  

Placerville, CA, US, 95667

Workplace Environment:  Hybrid

Company:  AmeriGas Propane, Inc.

Requisition Number: 28067 

When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation’s premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.

Posting

Job Summary (Purpose):

Key Characteristics:

Duties and Responsibilities:

Knowledge, Skills and Abilities:

Education and Experience Required:

Preferred Experien****ce:

Working conditions:

Disclaimer:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.

AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician.  Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

The hourly pay for this position ranges from $25.00 to $31.00, depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. 

This is the Company’s good faith and reasonable estimate of the range of compensation for this position as of the time of posting.  The Company offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid days off such as parental leave, military leave, vacation/paid time off, sick leave in compliance with state law, as applicable, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

Title: Administrative Assistant - Portfolio Insights

Location: IL-North Chicago

Function: Corporate

Job Type: Full-time

Job ID: R00136784

Job Description:

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Job Description

Join AbbVie’s Portfolio Insights team as an administrative assistant providing essential support to a dynamic team of senior scientific and business professionals.

The Portfolio Insights team is essential to managing AbbVie’s growing portfolio of innovative medicines and aesthetic products. The team guides senior leaders across R&D, Commercial, Strategy and BD to make data-driven decisions that will ultimately bring forward innovative medicines and life-changing products to people worldwide.

The Administrative Assistant will be a close partner to the Head of Portfolio Insights in helping to shape cross-functional portfolio decisions and manage organization-wide processes.

Responsibilities:

1. Administrative Support: Deliver comprehensive administrative assistance to the Head of Portfolio Insights, ensuring seamless operations.
2. Calendar and Travel Management: Efficiently manage complex calendars and coordinate travel arrangements.
3. Problem Solving: Proactively identify and resolve scheduling conflicts and other administrative challenges.
4. Meeting and Interaction Scheduling: Coordinate meetings and preparation for key cross-functional governance processes within AbbVie.
5. Team Administration: Organize team meetings, training sessions, and other functions to facilitate team collaboration and development.
6. Cross-Administrative Collaboration: Partner effectively with other administrative professionals to share best practices, provide backup support, and ensure smooth coordination across executives and teams.
7. Onboarding Support: Coordinate office setups and onboarding processes for new employees.
8. Confidential Information Handling: Consistently manage confidential or business-sensitive information with discretion.
9. Procedure Adherence: Follow company purchasing and other established corporate procedures.
10. Availability: Maintain consistent presence and responsiveness during standard business hours to provide timely support to leaders and co-support executives.
11. Technology Utilization: Employ intermediate to advanced skills in Microsoft Office Suite and other business-specific software tools.

Qualifications

• High School diploma or equivalent required. Some college preferred.
• 1+ years previous administrative experience or equivalent.
• Basic to intermediate knowledge of Microsoft Office Suite, Delta View, Adobe Acrobat, Visio or OrgPlus, and Lotus Notes or Outlook and understanding of business processes and requirements
• THIS POSITION IS A HYBRID OPPORTUNITY REQUIRING AT MINIMUM THREE (3) DAYS ONSITE IN OUR NORTH CHICAGO, IL OFFICES.
• Travel 10-15%.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time ofthis posting based on the job grade for this position. Inidual compensation paid within this range will depend on many factors including geographic location,and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs. ​

​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of anybonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's soleand absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

Recruitment Fraud Alert

We have recently become aware of various recruitment phishing scams targeting job seekers. Please be advised:

• AbbVie will never request sensitive personal information (such as bank account details, social security numbers, or payment of any kind) during the recruitment process.
• If you suspect you have received a fraudulent offer or communication claiming to be from AbbVie, please do not respond, open any attachments, or click on any hyperlinks.

If you have any questions or concerns regarding the authenticity of a communication alleged to have been made by or on behalf of AbbVie, please contact us immediately.

Protect yourself by verifying job offers and communications. Your safety is important to us.

Salary: $23 - $41.5

Title: HR Onboarding Specialist

Location: AR-Bentonville

Job Description: **DESCRIPTION**

Premium Retail Services is seeking a detail-oriented and proactive Onboarding Specialist to guide new smartphone sales representatives through the onboarding and training process for in-store roles at Walmart locations. This position is instrumental in ensuring that new hires are set up for success from day one by supporting them through key onboarding milestones, including compliance documentation and initial training modules.

The Onboarding Specialist will work in a hybrid capacity, collaborating with managers, trainers, and sales staff to ensure all onboarding requirements are completed efficiently and accurately.

RESPONSIBILITIES

What will you do?

• Guide new hires through the 5-step onboarding process from start to finish.

• Assist employees in completing two required online training assignments.

• Set up and provide support for new hire email accounts and system logins.

• Ensure new hires have access to and understand how to use payroll systems.

• Maintain clear, professional communication with new hires and managers via email and virtual meetings.

• Track progress in onboarding spreadsheets and reports, ensuring accuracy and timeliness.

• Follow established processes and meet reasonable deadlines for each step of onboarding.

• Adapt to possible time zone assignments, which may influence working hours.

QUALIFICATIONS

If you meet these qualifications, we’d love to meet you:

• High school diploma or equivalent required; additional education a plus.

• Prior experience in onboarding, HR support, training, or administrative roles preferred.

• Strong organizational skills with the ability to manage multiple onboarding tasks at once.

• Proficiency in using spreadsheets (Excel or Google Sheets).

• Professional written and verbal communication skills.

• Ability to work independently and follow structured processes.

• Tech-savvy and comfortable with remote work tools.

What’s in it for you?

• This is a hybrid position, and all necessary equipment will be provided by the company.

• Opportunity to play a key role in helping new employees succeed.

• Supportive team environment with room for growth.

• Paid training provided.

• Hourly pay rate: $17.00

ABOUT US

Premium Retail Services is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.

Since 1985, Premium has been a top provider of sales and merchandising services, reshaping retail through innovation and excellence for hundreds of renowned brands across retail categories.

With 12,000+ employees across the U.S. and Canada, we are a people-first company, and we strive to ensure our team members enjoy their jobs, feel valued, and emulate our core beliefs – that’s why we frequently promote from within. We encourage our employees to innovate and expand new horizons, making internal development our cornerstone. Find your place at Premium – whether it’s merchandising, sales or brand advocacy, there's a spot for you on our team.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact [email protected]. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)

By applying, you agree to our Privacy Policy and Terms and Conditions of Use.

Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category: Administration

Position Type: Full time

Business Unit: Marketing

Salary Range: $17.00 - $17.00

Company: Premium Retail Services, LLC

Req ID: 16982

Title: Sr. Technical Account Manager

Location: Virginia Texas Colorado Maryland

time type: Full time

job requisition id: R13168

Job Description:

About Us:

Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.

How We Work:

At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: 

Bold in how we dream and innovate

Responsive to feedback, challenges and opportunities

Accountable for results and best in class outcomes

Visionary in future focused problem-solving

Exceptional in execution and impact

Company Overview

At Proofpoint, we have a passion for protecting people, data, and brands from today’s advanced threats and compliance risks. We hire the best people in the business to:

• Build and enhance our proven security platform
• Blend innovation and speed in a constantly evolving cloud architecture
• Analyze new threats and offer deep insight through data-driven intel
• Collaborate with customers to help solve their toughest security challenges

We are singularly devoted to helping our customers protect what matters most. That’s why we’re a leader in next-generation cybersecurity—and why more than half of the Fortune 100 trust us as a security partner.

The Role

The role of the Technical Account Manager is to work with your customers so that they realize the full value of the products and services they have purchased from Proofpoint, ultimately maximizing renewals and add-on transactions. This is a technical role in a fast-paced environment that demands interaction with enterprises at senior levels, as well as with technical staff within the traditional IT and Security organization. Successful candidates will have an excellent technical and security software foundation, especially related to Linux, messaging, and cloud services, a proven track record of successfully interfacing with customers on both technical and non-technical levels, substantial experience driving concurrent projects and issues to completion with little direction, and above all, a passion for ensuring a top-quality customer experience.

*This position requires U.S. citizenship due to the nature of the accounts supported.*

Your day-to-day

• Independently provide ongoing and proactive technical leadership and support to Proofpoint’s strategic customers with little direction.
• Manage and monitor support interactions, serving as an internal advocate for strategic customers, responding to customer escalations, and proactively escalating when needed.
• Direct crisis and incident response, working with the account team, technical support, operations and engineering teams to ensure timely resolution, while communicating effectively with customers.
• Meet regularly with clients, both remotely and on-site, to review support interactions, system status, major issues, upcoming releases, and other pertinent items.
• Create and deliver executive customer presentations that outline system performance, potential issues, ROI and suggested forward courses of action.
• Develop deep understanding of customer’s business and operational needs.
• Maintain deep practical technical knowledge of Proofpoint’s integration within the customer's environment, including network, security, systems administration, and messaging management.
• Develop and oversee a comprehensive strategy to meet complex customer requirements utilizing Proofpoint’s solutions.
• Provide proactive recommendations that support the customer's requirements, roadmap and ongoing technical needs.
• Identify and prioritize short-term and long-term goals.
• Plan and lead process improvement initiatives tailored to improve customer satisfaction with the services and interaction with the Proofpoint Team.
• Plan, document, and identify risks and challenges for production changes that span multiple services or technologies.
• Requires little supervision on assigned tasks.
• Works independently on routine tasks.
• Responsible for scheduling own time and for quality completion of multiple tasks within a varying environment of changing constraints.
• Uses independent judgment within broad parameters.
• Designs and implements solutions to complex problems with minimum supervision.

What you bring to the team

• 8 years of industry experience in a client/professional services, sales engineer, senior support engineer, IT operations management, or senior engineer role with exposure to multiple technology areas
• 2+ years experience managing strategic/top accounts
• Knowledge of data communication concepts and technologies, specifically email and networking
• Knowledge of Linux, SMTP, and MySQL
• Working knowledge of Windows, Active Directory, and Microsoft Exchange
• Very strong customer service and excellent written and oral communication skills
• A history of successfully leading and directing technical staff through crisis situations
• Adaptable and willing to learn new technologies
• Knowledge of project management and strong time management skills
• Ability to effectively work in a team environment as well as independently
• Ability to develop relationships across multiple organizational boundaries including Support, Operations, and Engineering
• Work with the relevant technical teams to proactively handle customer configurations and recommend customer environment upgrades and add-ons
• Desire and ability to coach and mentor your peers to help improve their technical knowledge, project management skills, and customer management skills
• U.S. citizenship is required for this role.
• Experience supporting U.S. federal, state, or public-sector customers is strongly preferred.

As a customer focused and driven-to-win organization with leading edge products, there are many exciting reasons to join the Proofpoint team. We believe in hiring the best the brightest and cultivating a culture of collaboration and appreciation. As we continue to grow and expand globally, we understand that hiring the right people and treating them well is key to our success! We are a multi-national company with locations in 10 countries, with each location contributing to Proofpoint’s amazing culture!

Why Proofpoint?

At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:

• Competitive compensation

• Comprehensive benefits

• Career success on your terms

• Flexible work environment

• Annual wellness and community outreach days

• Always on recognition for your contributions

• Global collaboration and networking opportunities

 Our Culture:

Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.

We encourage applications from iniduals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to [email protected].

Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the inidual candidate. The range provided may represent a candidate range and may not reflect the full range for an inidual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option.

Base Pay Ranges:

SF Bay Area, New York City Metro Area:

Base Pay Range: 119,630.00 - 187,990.00 USD

California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska:

Base Pay Range: 99,330.00 - 156,090.00 USD

All other cities and states excluding those listed above:

Base Pay Range: 89,390.00 - 140,470.00 USD

Title: Leave of Absence Specialist

Location: US

Job Description: At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and erse communities around the globe.

How Will You Make An Impact?

The Leave of Absence Specialist is responsible for overseeing and tracking all aspects of employee leave programs, including FMLA, short-term and long-term disability. This role ensures compliance with federal and state employment laws and provides exemplary customer service to employees, managers, and HR business partners.

Location:

This role will be based on-site (hybrid structure) at our Florence, KY facility, OR can be based 100% remote anywhere in the U.S. as a secondary option.

Shift:

This role requires flexible working hours in the Eastern Timezone.

What Will You Do?

• Oversee all leave of absence requests, including continuous FMLA, short-term disability, long-term disability, and other applicable leave programs. Ensure compliance with all relevant federal, state, and local regulations.

• Receive, review, and track leave requests, ensuring complete and accurate documentation, from the employee’s initial notice of the need for leave to return to work. Manage time entry for all continuous leave requests to ensure pay accuracy.  

• Maintains reasonable communication with employees on leave to facilitate smooth and timely return to work; relays communication between employees and their managers during leave within reason.

• Serve as the primary point of contact for managers, employees and HR regarding leave of absence questions. Provide clear and concise information about leave policies and procedures.

• Work closely with HR colleagues, payroll, and managers to coordinate leave administration and ensure a smooth transition for employees on leave and upon their return.

• Maintain up-to-date knowledge of all applicable leave and accommodation laws including the FMLA, ADA, and state and local laws.

• Identify opportunities to improve leave administration processes and recommend solutions.

• May perform other duties and responsibilities as assigned.

How Will You Get Here?

Education:

• Bachelor's degree in Human Resources, Business Administration, or related field.

Experience:

• 3+ years of experience in leave administration.

• Experience with the Workday HCM system is preferred.

• Or an equivalent combination of education, experience, and/or training.

Knowledge, Skills, Abilities:

• Candidate must possess strong organizational and interpersonal skills with the ability to prioritize and manage multiple projects at once.

• Strong knowledge of federal and state employment laws related to leave of absence.

• Maintain strict confidentiality of all employee leave information.

• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

• Ability to define problems, collect data, establish facts, and draw valid conclusions.

• Ability to operate a personal computer including using a Windows based operating system and related Excel software.

• Ability to read and comprehend simple instructions, short correspondence, and memos.

Benefits You Will Receive While Working With Jabil:

Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes:

• Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options

• 401K match

• Employee Stock Purchase Plan

• Paid Time Off

• Tuition Reimbursement

• Life, AD&D, and Disability Insurance

• Commuter Benefits

• Employee Assistance Program

• Pet Insurance

• Adoption Assistance

• Annual Merit Increases

• Community Volunteer Opportunities

The pay range for this role is $65,500 - $117,900. Job-related, non-discriminatory factors used to determine the actual offered rate include qualifications and experience, geographic location, education, external market data, and consideration of internal equity. The anticipated close date of this job requisition is: January 31, 2026.

As part of the total rewards package, Jabil offers benefits to enhance your health, wealth, and resilient self. These include medical, dental, and vision insurance plans; paid time off accruing at a rate of 3.07 hours during your first year of employment; 4 weeks of paid parental leave; in 2026, 11 company-paid holidays (9 fixed holidays and 2 optional floating holidays), subject to change yearly; 401(k) retirement plan; and employee stock purchase plan.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Title: Account Management Associate

Location: NY-Rochester

Office, Clerical & Administrative

$ 19 - $ 21 / Hour

Contract/Temporary

Job Description:

Adecco is recruiting for an Account Management Associate to support contract administration, billing processes, and customer account management for a leading technology services organization!

Pay Rate: $19-21/hr

Job Type: Contract to hire

Job Site: Rochester, NY | Hybrid

Position Overview

Key responsibilities include managing service entitlements, processing billing for service agreements, maintaining account information, preparing renewal quotes, posting invoices, managing credit disputes, and handling customer inquiries. The role also involves outreach to customers whose service coverage has lapsed.

Daily Activities:

• Respond to customer calls and inquiries

• Update accounts and maintain install base information

• Prepare and process contract renewal quotes and invoices

• ERP invoice posting

• Action Time & Material work orders

• Manage credit disputes

• Conduct outbound customer outreach for service renewal opportunities

Qualifications:

• Strong systems knowledge and organizational abilities

• Excellent verbal and written communication

• Selling and customer service skills

• High proficiency in Microsoft Excel

• Ability to multitask and shift priorities quickly

• Strong attention to detail and commitment to quality

• Ability to work independently and as part of a team

Apply today through Adecco to get started!

Pay Details: $19.00 to $21.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their inidual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Ref: US_EN_99_025315_2478883

Title: Customer Advocacy Manager (Remote)

Job Description:

Location: Telecommute

Are you an expert in forging strong customer relationships and transforming positive experiences into powerful marketing assets? Our client, a major telecommunications company, is seeking a Customer Advocacy Manager to build, implement, and manage strategic advocacy programs. In this role, you will be the customer's internal advocate, proactively identifying powerful stories and collaborating with sales and marketing to develop compelling B2B case studies and content.

Responsibilities:

• Work closely with sales, marketing, and product to align advocacy program with business objectives.
• Proactively identify the advocates and stories that align with business goals, maintaining an advocate database.
• Cultivate customer trust, acting as their POC and internal advocate.
• Collaborate with marketing and sales teams to develop compelling customer story content.
• Consult on, design, implement, and manage customer advocacy programs that incentivize participation and recognize contributions.
• Track the performance of advocacy activities and provide insights on progress and impact.
• Coordinate and support customer advocate participation in marketing activities, including webinars, analyst events, brand campaigns, etc.
• Facilitate the sharing of positive experiences on social media.

Qualifications:

• Experience in a Customer Advocacy or Customer Reference program with direct experience developing B2B case studies in partnership with customers.
• Excellent communication and relationship-building skills with the ability to manage multiple projects and stakeholders in a large, matrixed organization.
• A solid understanding of technology and IT pain points.
• A solid understanding of B2B marketing communication fundamentals (channels, audience, content types, messaging) with a digital-first mindset.
• A willingness to take initiative and manage projects independently.
• Proficiency in project management tools and Google Suite Desired Skills:
• Experience building creative briefs.
• Experience in simplifying complex tech topics.
• Experience with Workfront.
• Experience with customer reference tools.

JOBID: 102025-113084

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. 

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Title: US Staffing Surety Underwriting Assistant

Location: Indianapolis, Indiana

Office, Clerical & Administrative

Ref: US_EN_99_027406_2477831

$ 27 / Hour

work_outlineContract/Temporary

Adecco is currently assisting a client in their search to fill a Underwriting Assistant located in Indianapolis IN(Hybrid role)

Underwriting Assistant

Indianapolis IN(Hybrid role)

Contract role

Pay Rate $27/HR.

Job Description

We are seeking a Surety Underwriting Assistant with exceptional customer service skills to provide administrative and underwriting support within our National Bond Center. This role involves significant phone communication with agents, clients, and underwriters nationwide. Responsibilities include assisting with new bond transactions, endorsements, managing supporting underwriting information, updating agency details, and performing general office administrative tasks as needed.

Key Responsibilities

Provide support to agents regarding our online Surety Agency portal and process Surety business through bond and data entry for the national organization.

Respond to internal and external customer inquiries, ensuring timely follow-up and customer satisfaction.

Prepare and execute new bonds, riders, and process renewals, cancellations, endorsements, and reinstatements.

Communicate effectively with Home Office and field underwriters, Territory Managers, attorneys, and Surety IT personnel.

Apply independent judgment to complete complex or specialized tasks within defined policies and procedures.

Retrieve and verify information using various systems, including billing/workflow and database systems.

Assist with billing, premium, and commission discrepancies as needed.

Participate in process improvement initiatives by sharing ideas and seeking innovative solutions.

Perform general administrative tasks such as data entry, document preparation, electronic filing, and clerical support.

Other projects as assigned.

Qualifications & Skills

Strong communication skills (verbal and written) with a customer-focused approach.

Ability to multi-task and manage priorities in a fast-paced environment.

High level of dependability and attention to detail.

Proficiency in data entry and working with internal systems.

Experience in clerical or administrative roles; surety or insurance experience is a plus.

Working hours 8:00 PM -5:00 AM Monday to Friday. Apply Today to be considered for this Underwriting Assistant job and any other positions with Adecco

Pay Details: $27.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their inidual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

Job Description: Customer Support Tactical Team Specialist (Jacksonville, FL)

Location:  Jacksonville, FL, US, 32217

Workplace Environment:  Hybrid

Company:  AmeriGas Propane, Inc.

Requisition Number: 28071 

When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation’s premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.

Posting

Job Summary (Purpose):

Key Characteristics:

Duties and Responsibilities:

Knowledge, Skills and Abilities:

Education and Experience Required:

Preferred Experien****ce:

Working conditions:

Disclaimer:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.

AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician.  Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

Title: Insurance Service Manager

Location: Austin, Texas, United States

Type: Full-time

Workplace: Hybrid 

Job Description:

About Roamly

Roamly is a leader in the Insurtech space, dedicated to providing seamless and innovative insurance solutions. Our service team is the backbone of our customer experience, ensuring our users feel supported, valued, and understood. We are looking for a dynamic and experienced Service Manager to lead our team, drive customer retention, and build a best-in-class service operation.

About the Role

The Service Manager is responsible for leading, coaching, and managing Roamly’s customer service and retention team. This role is critical to our success, requiring a hands-on leader who can drive performance in a fast-paced call center environment. You will oversee a hybrid team of approximately 12 associates, comprising both in-office and remote staff. The ideal candidate is a metrics-driven problem solver with a passion for employee development and process improvement.

Key Responsibilities

Team Leadership & Development:

• Utilize technology automation tools and A.I. to create efficiencies throughout workflows while up-skilling the team 

• Lead, mentor, and motivate a team of service and retention specialists, fostering a positive, high-performance culture.

• Conduct regular 1:1 coaching sessions, performance reviews, and call/ticket quality assurance (QA) to ensure adherence to service standards.

• Develop and implement training programs for new hires and continuous education for existing team members.

Operational & Performance Management:

• Oversee all day-to-day operations of the service team, managing inbound/outbound calls, emails, and chat queues.

• Own and manage all team schedules, ensuring appropriate staffing levels (SLA) and adherence.

• Define, track, and report on key performance indicators (KPIs) such as customer satisfaction (CSAT), net promoter score (NPS), first-call resolution (FCR), and retention rates.

• Foster a positive work environment and culture

Process Improvement & Strategy:

Requirements

Required Qualifications:

Preferred Qualifications:

• Proactively identify inefficiencies in existing workflows and create new processes to improve team productivity and the customer experience.

• Analyze service and retention trends to provide actionable insights and feedback to leadership and cross-functional partners (e.g., Product, Underwriting).

• Serve as the primary point of contact for escalated customer issues, resolving complex problems with empathy and efficiency.

• Location: Must be based in the Austin, TX metro area and able to work in a hybrid model (3 days in-office, 2 days remote).

• Industry Experience: Deep knowledge of the Property & Casualty (P&C) insurance industry is required.

• Management Experience: A minimum of 3 years of direct management experience leading customer service and/or retention teams in a call center environment.

• Leadership Skills: Proven track record of coaching and developing employees, with experience managing both in-person and remote team members.

• Operational Skills: Strong experience with employee scheduling, workforce management (WFM), and managing team performance against strict KPIs.

• Process Oriented: Demonstrated ability to analyze workflows, create documentation, and implement process improvements from the ground up.
• • Licensure: Active P&C insurance license is strongly preferred.

  • Technical Skills: Hands-on experience with modern service and insurance platforms.
  • • Google: Gemini AI
    • CRM/Service: Zendesk
    • Data/BI: Tableau

  • Insurance Platforms: Bolt or similar policy/agency management systems

  • Project Management: Experience leading or participating in cross-functional projects.

  • Education: Bachelor’s degree in Business, Management, or a related field.

Benefits

Why You'll Love Working Here:

• Growth Opportunity: Join a company in its early stages and help build its foundation for success.
• Competitive Compensation: Receive a competitive salary with the potential for additional variable pay.
• Comprehensive Benefits: We offer a full health and welfare benefits package, a 401(k) match, and flexible Paid Time Off.
• Fun Office Atmosphere: Lively office, stocked with endless snacks, regular Happy Hours, catered lunches, and team building events.
• Work-Life Balance: Enjoy RV rental discounts and a company culture that values a healthy balance between work and adventure.

Compensation & Schedule:

• Base Salary: The salary for this position is between $90,000 and $130,000, depending on experience, with the potential to earn additional annual variable pay.
• Schedule: This is a full-time, hybrid position, requiring you to be in the office three days a week and work remotely two days a week.

Title: Représentant Expérience Client (Technique) | Customer Suppport Rep (Technical)

Location: Montreal QC CA

Type: Full-time

Workplace: Fully remote

Job Description:

Description

This position combines customer service and level 2 technical support. The incumbent will act as a technical expert for clients, providing remote troubleshooting, system configuration, data integration, and application support in a Windows environment.

Main responsibilities

• To provide assistance, information and support to customers regarding the company's products or services.
• Responding to requests, resolving problems and ensuring customer satisfaction through effective communication and problem-solving skills.
• Manage incoming calls, emails and requests via chat.
• Maintain accurate records of interactions with clients.
• Forward unresolved requests to designated services for further investigation (escalation).
• Contacting customers to respond to their requests or inform them of survey results, solutions, or planned corrections.
• Make periodic outbound calls to maintain relationships with clients and keep their information up to date in the CRM.
• Gather and examine all relevant information in order to assess the validity of the complaints and determine the causes and possible solutions.
• Provide training to customers on the company's products.
• Provide remote support to clients, covering both hardware and software aspects of the company's products.
• Perform regular maintenance as well as the installation and configuration of new equipment.
• Participate in the onboarding process for new clients, including needs analysis, software configuration, data handling and import, as well as integration training and support.
• Analyze and update customer data according to requests, using database scripts, file import/export (Excel/CSV) or other tools as needed.
• Participate in the drafting of specifications for applications or software.
• Be available to work outside normal hours to monitor and resolve critical incidents according to a predetermined on-call schedule.
• Perform any other related tasks.

Skills / Requirements

• Excellent communication skills, empathy, and the ability to navigate customer service platforms are essential, as customer service representatives act as the organization's first line of support.
• Strong analytical and problem-solving skills.
• Great attention to detail.
• Customer satisfaction orientation while taking the business context into account.
• Dynamism and proactivity / initiative.
• Excellent organizational skills, sense of priorities and ability to adapt to change.
• Bilingualism in French and English, both spoken and written.
• Excellent interpersonal and communication skills, both internally and with clients.
• Knowledge of IT support in a Windows environment is required, including (but not limited to) printer management and configuration, software configuration, and user management.

Qualifications

• Diploma of Vocational Studies (DEP) in computer support or any other equivalent secondary or college diploma.
• Minimum of two (2) years of experience in customer service in a call center environment and in application support.
• Minimum of one (1) year of experience in IT support in a Windows environment.
• Experience in the automotive parts (aftermarket) industry is an asset.
• Basic programming knowledge is an asset.

A hybrid role combining customer service delivery with technical application and IT support, including system configuration, remote troubleshooting, hardware management, and client training, while maintaining high standards of customer responsiveness and satisfaction.

Main responsibilities

• Provide assistance, information, and support to customers regarding the company’s products or services.
• Answer inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving.
• Handle incoming calls, emails, or chat inquiries.
• Maintain accurate records of customer interactions.
• Refer unresolved customer requests to designated departments for further investigation (escalation).
• Contact customers to respond to requests or to notify them of investigation results, solutions or any planned correction.
• Perform periodic outbound calls to maintain client relationships and keep client information up to date in the CRM.
• Obtain and examine all relevant information to assess validity of complaints and to determine possible causes and resolutions.
• Provide training to customers on the company’s products.
• Perform support interventions remotely with clients, covering both the hardware and software aspects of the company’s products.
• Perform regular maintenance and installation/configuration of new equipment.
• Participate in new client onboarding process including needs assessment, software configuration, data manipulation and import, training and onboarding support.
• Analyze and update client data as requested, via database scripts, file import/export (Excel/CSV) or other tools as required.
• Participate in writing specifications for applications or software.
• Be available to work outside of standard hours to monitor and resolve critical incidents during pre-determined on call schedules.
• Other related tasks.

Skills / Requirements

• Strong communication skills, empathy, and the ability to navigate customer service platforms are essential for success in this role, as Customer Service Representatives serve as the frontline of support for the organization.
• Strong analytical and problem-solving skills.
• Strong attention to detail.
• Focus on customer satisfaction, while keeping business context in perspective.
• Dynamic and proactive/demonstrates initiative.
• Excellent organizational skills, including a good sense of priority management and can easily adapt to change.
• Fluently bilingual in English and French, both spoken and written.
• Excellent interpersonal and communication skills, internally and with clients, are required.
• IT Support knowledge in a Windows environment mandatory.  This can include anything from, but not limited to, printer management and configuration, software configuration, and user management.

Qualifications:

• Professional education diploma in IT support or any other equivalent high school degree or college degree.
• Two (2) years of customer service experience in a call center and application support role.
• One (1) year of IT support experience in a Windows environment
• Experience in the automotive aftermarket industry, an asset.
• Basic programming knowledge an asset.

#Carrus

**Title:**Property Claims Service Consultant

Full-Time

Remote:Hybrid working

Job ID:85661

Job Description:

4-6 weeks of remote training.

• Hybrid working environment.
• 8:30am-5:00pm (AEST)
• Multiple positions available.

At Allianz Australia, we're proud to be one of the world's leading insurance and asset management brands, with a workforce as erse as the world around us.

You'll be responsible for:

• Managing a national based portfolio of property claims and handling a high volume of inbound/outbound calls.
• Providing excellent customer service to our customers in a timely manner.
• Maintaining positive working relationships with external and internal stakeholders and providing the best possible outcomes for our customers.
• Understanding and adhering to all relevant policies and procedures to mitigate risks and compliance issues.

About you:

• High level of Customer service experience, ideally within a claims environment.
• Insurance knowledge/background would be highly desirable.
• Ability to multi-task and work in a fast-paced environment.
• Excellent communication skills (both written and verbal)
• Confidence to learn, access and use different systems and software.
• Strong attention to detail.
• A team player attitude, with a focus on supporting and respecting others.
• A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape.

What's on offer:

• Be part of a team that's open-minded, supportive, and genuinely focused on customer outcomes.
• A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
• An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.
• Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
• Employee discounts on Allianz insurance products and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.
• Initiatives to support your financial wellness through superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.
• The opportunity to take part in our Employee Share Purchase Program- own a piece of your employer.

About Allianz

At Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates ersity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work. We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.

We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we're ready when they need it most.

We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.

Title: Engagement Specialist - REMOTE

Location: Oakland Park Florida

Category; Others

ID: R0433181

Job Description:

1299 E Commercial BlvdSte 202, Oakland Park, Florida, 33334-4806, United States of America

Engagement Specialist (with Care Coordination Responsibilities)

At DaVita IKC, engagement is everything. As an Engagement Specialist, you'll be the first point of contact for patients-onboarding, scheduling, and keeping them connected through high-volume, relationship-focused outreach. This role is perfect for someone organized, motivated, and skilled at building trust while helping patients navigate their healthcare journey.

Please note: In this role, you will be responsible for both Care Coordinator and Engagement Specialist duties.

Location & Travel: Remote

• No nights/weekends

• Willing to travel for team meetings or in-person trainings

Position Details

• Full-Time, Monday-Friday schedule

• Daily start time flexible between 7:00-8:00 AM

• Home workspace must include a quiet, private space with high-speed internet

Responsibilities

Engagement Specialist Responsibilities

• Facilitate CHE completion in nephrology offices, dialysis clinics, or via telehealth; coordinate with Nurse Practitioners and clinics to prepare for in-person appointments

• Perform outbound calls to patients, caregivers, and clinics for CHE scheduling, reminders, and rescheduling; schedule telehealth CHEs for patients unable to attend in person

• Welcome new patients to the program and collect any new concerns from existing patients; escalate to RN or Nurse Practitioner as appropriate

• Maintain accurate documentation and communicate patient updates to the care team

• Demonstrate exceptional interpersonal skills to build trust, influence patient participation, and overcome barriers to engagement

• Organize outreach efforts by urgency and importance to maximize patient impact

Care Coordinator Responsibilities

(May represent up to half of total role responsibilities)

• Coordinate care for patients by ensuring access to eligible resources/programs and assisting with referrals and provider appointments

• Perform outbound calls and respond to inbound calls from patients, providers, and Village resources

• Complete non-clinical screenings and pathways under the guidance of the Manager; escalate to Integrated Care Nurse as needed

• Assist the clinical team with moving patients through the continuum of care by completing tasks as directed

• Identify eligible resources for members and collaborate with Integrated Care Nurses, dialysis clinics, health plans, and other stakeholders to help members enroll in programs

• Communicate directly with patients in a timely and professional manner

• Maintain accurate, complete, and confidential documentation

• Demonstrate exceptional two-way communication, both oral and written

• Act in alignment with DaVita's mission and values to deliver high-quality patient care

Qualifications

• High School Diploma or GED required; Associate's or Bachelor's Degree preferred

• 2+ years professional experience in customer service, patient-facing, or telephonic outreach roles preferred

• Prior healthcare experience preferred

• Intermediate proficiency in Microsoft Word, Excel, PowerPoint, and Outlook

• Strong verbal and written communication skills, active listening, and motivational engagement techniques

• Highly organized, with excellent time management and follow-through

• Ability to work both autonomously and collaboratively with care team members

• Home workspace must provide a quiet, private environment with reliable high-speed internet

Why You'll Love Working Here

• Directly impact patient care and engagement for complex chronic conditions

• Be part of a mission-driven, collaborative care team

• Opportunities for growth

• Supportive environment that values innovation, communication, and patient-centered care

Join our team and help patients navigate their care journey.

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Iniduals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

The Wage Range for the role is $16.50 - $24.50 per hour.

If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position.

New York Exempt: New York City and Long Island: $64,350.00/year, Nassau, Suffolk, and Westchester counties: $64,350.00/year, Remainder of New York state: $60,405.80/year New York Non-exempt: New York City and Long Island: $16.50/hour, Nassau, Suffolk, and Westchester counties: $16.50/hour, Remainder of New York state: $15.50/hour

Washington Exempt: $77,968.80/year Washington Non-exempt: Bellingham: $17.66/hour, Burien: $21.16/hour, Unincorporated King County: $20.29/hour, Renton: $20.90/hour, Seattle: $20.76/hour, Tukwila: $21.10/hour, Remainder of Washington state: $16.66/hour

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

Title: Claim Investigation Specialist-Personal Umbrella (hybrid)

Location: Peoria United States

Job Description:

time type

Full time

job requisition id

R1278

About Us 

We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.

RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company.

Position Overview

This is an exciting opportunity to join our redesigned and growing Personal Umbrella Claims Team assisting with the management of excess liability claims. We are looking for A+ professionals who can thrive in a fast-paced environment, are eager to develop as a claim examiner and play a critical role in investigating, evaluating and resolving excess claims. If you embrace learning and are looking to develop your skills handling liability claims, come learn why RLI is different.

Principal Duties & Responsibilities

• Rapid fact development**:** obtain and analyze police/fire reports, accident response letters, 911 audio, dash/body-cam requests, scene photos, surveillance/video preservation, and public-record pulls (DMV, court dockets, etc.).

• Medical & damages file-build**:** request authorizations, order medical/billing, build medical chronologies and specials summaries; flag prior injuries and apportionment issues for excess exposure analysis.

• Primary carrier stewardship: monitor and document the underlying carrier’s investigation progress; escalate gaps or ergence from best practices that could affect the umbrella.

• Open-source & social media research**:** perform targeted open-source research to corroborate activities, damages, or liability facts; document methodology and maintain chain-of-custody.

• Identify potential sources of third-party evidence (video, EDR data, dash cams) and issue preservation requests and deploy the appropriate experts to obtain; review for accuracy; extract and summarize key facts for claim notes; identify next steps.

• Vendor management: scope and assign field investigators, scene inspectors, nurse reviewers, accident reconstructionist; define deliverables, timelines, and budgets.

Education & Experience

• Bachelor’s degree preferred

• 2+ years of auto liability claim handling, paralegal, or legal investigator experience.

• Experience handling umbrella/excess claims and evaluating coverage is a plus.

Knowledge, Skills & Competencies

• Proactive in initial investigation, claim handling and resolution.

• Strong interpersonal and communication skills.

• Working knowledge of auto liability and defenses is preferred.

• Organized, self-motivated and detail oriented.

• Strong analytical and investigative skills, including experience with online research

• Able to manage multiple priorities and excel in a fast-paced environment.

Compensation Overview

The base salary range for the position is listed below. Please note that the base salary is only one component of our robust total rewards package at RLI. The salary offered will take into account a number of factors including, but not limited to, geographic location, experience, scope & responsibilities of the role, qualifications/credentials, talent availability & specialization, as well as business needs. The below range may be modified in the future.

Base Pay Range

$56,754.00 - $79,597.00

Total Rewards

At RLI, we're all owners. We hire the best and the brightest employees and allow them to share in the company's success through our Total Rewards. With the Employee Stock Ownership plan at its core, the Total Rewards program includes all compensation, benefits and perks that come with being an RLI employee.

Financial Incentives

• Annual bonus plans

• Employee stock ownership plan (ESOP)

• 401(k) — automatic 3% company contribution

• Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)

Work & Life

• Paid time off (PTO) and holidays

• Paid volunteer time off (VTO) to support our communities

• Parental and family care leave

• Flexible & hybrid work arrangements

• Fitness center discounts and free virtual fitness platform

• Employee assistance program

Health & Wellness

• Comprehensive medical, dental and vision benefits

• Flexible spending and health savings accounts

• 2x base salary for group life and AD&D insurance

• Voluntary life, critical illness, & accident insurance for purchase

• Short-term and long-term disability benefits

Personal & Professional Growth

RLI encourages its employees to pursue professional development work in insurance and job-related areas. We make a commitment to employees to provide educational opportunities that help them enhance their skills and further their career advancement. RLI fosters a true learning culture and encourages professional growth through insurance courses, in-house training and other educational programs. RLI covers the cost for most programs and employees typically earn a bonus upon successful completion of approved courses and certifications. Our personal and professional growth benefits include:

• Training & certification opportunities

• Tuition reimbursement

• Education bonuses

Diversity & Inclusion

Our goal is to attract, develop and retain the best employee talent from erse backgrounds while promoting an environment where all viewpoints are valued and iniduals feel respected, are treated fairly, and have an opportunity to excel in their chosen careers. We actively support, and participate in, initiatives led by the American Property Casualty Insurance Association that aim to increase ersity in the insurance industry. Cultivating an exceptional and erse workforce to deliver excellent customer service reinforces our culture and is a key to achieving superior business results.

RLI is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.

Title: Government Programs Care Manager Support Specialist I

Location: New Mexico, Texas, United States

Full time

job requisition id

R0046505

Job Description:

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This position supports administrative care management duties including member and provider outreach, supporting healthcare initiatives and activities including educational and quality campaigns, assistance in scheduling care manager and member appointments, responding to member inquiries, data entry and research, supporting member non-clinical needs. This position may be responsible to manage low-risk members for health-related social needs, education, and basic member outreach screenings/inquiries.

Required Job Qualifications:

• High school diploma or GED
• 1 year of college and 2 years experience with communication systems including Fax, Email and Telephone
• 1 year experience with managed care system(s) or healthcare systems (i.e.; hospital ,doctor office, community based organization).
• Experience coordinating member needs, providing assistance to members, and analyzing member needs.
• Basic knowledge of medical or healthcare terminology.
• Knowledge of clinical systems (claims, enrollment, documentation).
• PC proficiency including Microsoft Office applications.
• Customer service skills.
• Verbal and written communications skills including developing written correspondence to internal and external stakeholders.

Preferred Job Qualifications:

• College courses in medical field, human services, social work, psychology or related healthcare field

Telecommute:

This is a Telecommute (Remote) role: Must reside within 250 miles of the office or anywhere within the posted state.

#LI-TELECOMMUTE

#LI-SG1

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. 

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range

$17.75 - $27.83

Exact compensation may vary based on skills, experience, and location.

Title: Risk Client Onboarding Sr. Specialist - Hybrid

Location: Milwaukee United States

Job Description:

Full time

job requisition id

JR-44275

Hybrid - 3 days in the office

Summary:

Primary point-of-contact and process expert for assigned field partners (financial reps, field leaders, network office team members) who engage in onboarding services. Responsible for expediting onboarding processes, negotiating resolutions, and providing proactive onboarding case consultation.

Duties & Responsibilities:

• Initiate applications, enter data provided by the field, monitor and gather additional requirements during underwriting, and assist advisors with policy delivery - all with a high degree of accuracy.
• Track status of applications as they move through various stages of application input, underwriting, and policy delivery.
• Apply critical thinking and good judgment to resolve requests or issues related to risk applications; determine when to elevate those requiring more advanced knowledge.
• Lead weekly calls with advisors subscribed to the service to give status updates or background information on ‘in process’ work as well as work through best practices with advisors so that they can fully leverage our services and Home Office technology.
• Recommend and implement improvements to standard work and/or work processes.
• Mentor less experienced staff in technologies and standard work.
• Perform quality checks for peers and more junior staff.
• De-escalates issues and conflicts while, creating, maintaining, and reestablishing, when needed, confidence in HO resources.
• Strong understanding of our business priorities and ability to identify process or technology enhancements that will improve our network office, advisor, field team member, and home office experience.

Qualifications:

• Bachelor's degree in business or an equivalent combination of education and progressively responsible work experience.
• Minimum of three years of financial services experience with demonstrated knowledge and understanding of Northwestern Mutual risk products, markets, technologies, and services.
• 1-2 years of experience preferred with field risk operations activities such as input, monitoring underwriting cases, and executing policy delivery tasks.
• Highly motivated and self-directed with the ability to manage and prioritize concurrent assignments.
• Strong customer service skills
• Comfortable learning new technology and tools
• Preferred – experience working with or as part of NM field force
• Preferred – experience building new processes/process improvement
• Ability to build relationships, apply knowledge across complex business areas, and effectively navigate the organization to solve problems and find solutions. Deals well with ambiguity.
• Strong consultation, organizational and communication skills including ability to establish rapport.
• Strong mentoring/coaching skills and the ability to lead development and training of junior team members.
• Ability to influence without authority.
• Demonstrated problem solving through analytical ability, judgment, and decision-making skills. Focuses on the best interest of the service experience while complying with all relevant laws, regulations and policies.
• Demonstrated interpersonal, leadership, and verbal and written communication skills.

#LI-Hybrid

#ID-Hybrid

This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required form.Non-Registered Fingerprinted - FINRA

Compensation Range:

Pay Range - Start:

$56,140.00

Pay Range - End:

$104,260.00

Geographic Specific Pay Structure:

Structure 110:

$61,740.00 USD - $114,660.00 USD

Structure 115:

$64,540.00 USD - $119,860.00 USD

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer who welcomes and encourages ersity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Title: Customer Service Representative I Operations ( REMOTE NEAR JACKSONVILLE, FL.)

Location: Jacksonville, FL United States

Full-time

Job Description:

Description & Requirements

Maximus is currently seeking Customer Service Representatives to support our Department of Education portfolio. The primary responsibilities will be to respond to incoming calls or chats as well as make outbound calls regarding Federal Student Aid (FSA) Loan Servicing. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism.

• This is a remote position, however you must live within 1 hour of Jacksonville, FL and be willing to work onsite for up to one week.
• Training Schedule: Must be able to attend 4 weeks of Training (remotely - from home), Monday - Friday, 9am-5:30pm ET. No time off is permitted during training.
• Pay and Benefits:- Competitive pay rate based on the county in which you live
• Additional bonuses available
• Paid training
• The opportunity to work from the comfort of your home
• Supportive environment with peers who share your passion for improving people's lives
• A career path that unfolds based on how you want to grow within the company
• This will be for a Limited Service position

Hours of Operation:

• Mon: 8 am - 11 pm EST
• Tue - Fri: 8 am - 8 pm EST
• Sat: 10 am - 2 pm EST

Essential Duties and Responsibilities:

• Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
• Calls are basic and routine.
• Uses computerized system for tracking, information gathering, and/or troubleshooting.
• Provides feedback when needed, provide input on call trends, processes, procedures, and training.
• May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.

Minimum Requirements

• High School diploma or equivalent with 6 months of customer service experience.
• Must be able to speak and read English clearly, professionally and fluently.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality.

Title: Support Analyst I

Location: Tulsa United States

Job Description:

Solve Problems. Support the Front Lines. Make a Difference in Healthcare Technology.

IMPORTANT LOCATION NOTE: This is a Hybrid Role requiring candidates to reside in the Tulsa, OK area. If you do not live in this location, your application will not be considered.

Why CareATC is Different (and Why You'll Love It Here):

At CareATC, we believe that better technology leads to better care, and our Service Delivery team is essential to making that happen. You are the first line of support, ensuring our providers and staff have the reliable tools they need to deliver exceptional patient care.

• Impactful Work: Your troubleshooting and support directly empower our healthcare teams, ensuring they can focus on what matters most—the patient.

• Engaging Challenges: Manage challenging, unique situations every day, tackling complex problems across a variety of technologies in a fast-paced environment.

• Purpose: Be part of a mission-driven company working to transform healthcare access and delivery.

• Growth: Expand your skills in endpoint management, cybersecurity, and cross-functional collaboration while working with a supportive team.

CareATC Advantages Include:

• Access to health center services and medications at no or low cost for you and your dependents

• Comprehensive benefits: Medical, Dental, Vision, 401(k), PTO, Disability & Life Insurance, and a robust Wellness Program

• A mission-first culture that values innovation, accountability, and teamwork

• A role where you’ll see the direct results of your work in the smooth operation of our clinics.

About the Job:

Imagine being the person who ensures our clinical teams can work without interruption. As a Support Analyst I, you are a critical partner to our end-users, providing the essential support that keeps our operations running. You’ll work closely with every part of the business, from our clinics to our corporate teams, solving issues with desktops, printers, phones, and applications. Your role is crucial to building confidence in our technology and enabling the delivery of seamless healthcare.

What You’ll Do:

• Triage and solve support requests involving desktops, printers, phones, and common applications.

• Provide telephone and live technical support to end-users on Windows, OSX, iOS, and Android platforms.

• Monitor system notification alerts and take appropriate and timely action.

• Assist with or lead custom software implementations, including testing and documentation.

• Create, update, and maintain our internal knowledge base articles.

• Assist the Service Delivery Manager with projects related to endpoint management and security.

• Provide A/V production assistance for company meetings and events.

• Assist with projects, clinic installations, or moves, which may include some after-hours work.

• Pitch in on other duties that help the team and business succeed.

• Provide afterhours on-call support on a rotational basis.

What You’ll Bring to the Team:

• An equivalent combination of 2 years’ work experience and/or an associate degree.

• Experience in a desktop support role, preferably within the healthcare industry.

• Solid experience with Windows 10, printers, phones, and other common office peripherals.

• Basic knowledge of network design, cybersecurity principles, and IP-based phone systems (like Zoom Phone).

• Strong customer service skills and the ability to work independently.

• Experience with a helpdesk ticketing system.

And Just as Important…

Your strong work ethic and analytical mindset. You have powerful critical thinking and troubleshooting skills that allow you to resolve complex issues effectively. You are an excellent communicator, able to adapt your style to different teams and clearly convey ideas to all levels of the organization, ensuring everyone feels supported and heard.

Ready to Make a Meaningful Impact?

If you’re a detail-focused, problem-solving professional who’s excited to support a team that improves lives, we’d love to meet you.

Apply today and help us build healthcare technology that people trust.

Title: Branch Specialist

Location: Loves Park United States

Job Category: Branches/Retail

Requisition Number: BRANC002231

Full-Time

Job Description:

We're Consumers Credit Union (CCU), a Great Place To Work certified company that values what you bring to the table.

Our Loves Park branch is currently seeking a full time Branch Specialist. This is a member-facing position with a lot of growth potential!

As a Branch Specialist, you will become a master working in a hybrid role! This position is a combination of being a Concierge, Teller, and Personal Banker. You'll provide outstanding service while greeting members (Concierge), performing financial transactions (Teller), opening accounts (Personal Banker) and educating members on our products and services! This is a wonderful early career position especially if you're interested in banking/financial services, being in a member-facing role with the ability to learn about branch operations, and are looking for growth opportunities.

Day-to-day responsibilities:

• Greeting members as they enter the branch or use the drive-up lanes
• Assisting members with their self-service transactions by educating them on the interactive teller machine (ITM) and its related functions
• Assisting with teller transactions, member service issues, account maintenance, and other operational duties assigned by the Branch Manager and/or Assistant Branch Manager
• Opening new consumer accounts efficiently and accurately
• Identifying opportunities to refer members to additional products/services including consumer loan and mortgage products, as well as wealth advisors
• Seeking out and making recommendations for process improvements related to member service delivery and other branch efficiencies
• Ensuring adherence to all policies, procedures, compliance, audits, quality control and balancing standards

Qualifications:

• High School diploma or equivalent
• 1+ year of similar work experience (retail, customer service, guest relations, sales, and cash handling). Financial institution, Teller, Personal Banker experience is preferred
• Comfortable promoting products and services, educating members, and engaging in sales-oriented conversations
• Computer proficient in Data Processing Platforms, Email, Internet/Intranet, Instant Messaging, and Microsoft Office
• Excellent interpersonal and communication skills
• Ability to multitask, work at a fast pace, and stay organized
• Propensity to be helpful, positive, act with integrity, and to embrace inclusion & ersity
• Availability to work 40 hours/week and be scheduled between the following hours:
• Monday - Friday: 8:00 am- 6:00 pm; Saturdays 8:30 am- 1:30pm (when scheduled Saturday, you'll get time off during the week)

Compensation

The salary range for this role is $16.67 - $25.01 per hour. This role is eligible for an annual bonus opportunity. A specific salary offer considers factors including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an inidual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case.

Consumers Credit Union provides eligible employees an opportunity to participate in our medical (High Deductible, HMO and PPO), dental, vision, spending accounts, short-term disability, long-term disability, life insurance and other plans effective date of hire. You will be eligible to participate in the 401(k) savings plan at any time. You will be automatically enrolled in the pension plan following six months of employment and 1,000 hours of service and reaching age 20.

About CCU

Founded in 1930 and headquartered in Lake Forest, IL, Consumers Credit Union has $4.3 billion in assets and serves more than 272,000 members, making it one of the largest credit unions in the state. CCU believes that nobody needs banks on every corner, but everyone needs people who are in their corner. To learn more, visit myconsumers.org

Equal Opportunity Employer

CCU complies with the requirements and spirit of the law in the implementation of all facets of equal opportunity in employment. There will be no discrimination on the basis of race, ancestry, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, age, national origin, citizenship, disability, genetic information, military status (including unfavorable discharge from the military), criminal or arrest history (unless job related), crime victim status, or any other protected characteristic in the recruitment, selection, training, utilization, promotion, termination, or any other employment actions or term and condition of employment. CCU complies with applicable state and local laws governing non-discrimination in employment in every location in which CCU has facilities.

Title: Administrative Assistant

Location: Kennedy Space Center United States

Job Description:

We are launching people to the Moon and Mars. If you want to be part of this amazing mission and enjoy working in a great team environment, we would love to have you as part of our team that is making history, today. It takes big ideas and determination to take NASA's vision and make it reality. That's what we do every day.

The COMET contract provides overall management and implementation of ground systems capabilities, flight hardware processing, and launch operations at NASA's Kennedy Space Center (KSC) in Florida. These tasks will support the International Space Station, Ground Systems Development and Operations, and the Space Launch System, Orion Multi-Purpose Crew Vehicle, and Launch Services programs.

Responsibilities:

• Provide administrative support to the Engineering Directorate including, but not limited to the following:

• Answer telephones and video conference calls while taking messages or transferring calls, scheduling appointments, and updating event calendars.

• Arrange Staff Meetings, handle incoming and outgoing mail, prepare office memos/emails, and coordinate invoices and other financial reports/documentation.

• Use and assist in maintaining a variety of office equipment.

• Edit documents and maintain databases / digital filing systems.

• Maintain various distribution lists for the Directorate.

• Manage conference room calendars and coordinate meetings for Engineering Directorate personnel.

• Manage/purchase appropriate office stockroom supplies and coordinate other Engineering Directorate purchase requisitions.

• Process various personnel requests such as on-site badging, safety shoes/glasses, organizational changes, etc.

• Provide meeting/board support to record notes and actions.

• Coordinate award presentations and other special Directorate events.

• Perform a variety of other clerical and administrative duties as assigned.

Qualifications:

HS diploma or equivalent with relevant AA or AS degree highly desirable.

• This is an entry level position (or higher) with desirable relevant years of experience.

• Demonstrated proficiency with MS Office software is required (e.g. Word, Excel, PowerPoint, and Outlook). Experience with PowerBI is highly desirable.

• Familiar with use and setup of video conferencing software - particularly MS Teams.

• Must be extremely well organized, flexible, and capable of effectively prioritizing multiple tasks.

• Ability to work effectively, personably, and cooperatively in a large team environment.

• Excellent communication and internal/external customer interface skills (written and verbal).

• Self-motivated, demonstrates initiative, and able to work independently (or with minimal supervision).

Physical Requirements:

• Will be required to climb stairs to access facilities.
• Position may involve extended periods of sitting or standing.
• Physical requirements: sitting, walking, standing, and use of stairs.
• Position is located on a hazardous testing facility; must be able to quickly evacuate buildings in the event of an emergency.

Work Environment:

• Will be required to work inside and outside throughout the test complex.
• Position may require travel to different areas on Kennedy Space Center property.
• Walking on uneven terrain including paved areas, gravel/rocks, and dirt/sand is required to access various locations on the center.
• All work must be completed in a safe manner in accordance with NASA and company safety standards.

Equipment and Machines:

• Computers and printers used for producing various documents and reports.

Attendance:

• Full-time regular work hours between Monday-Friday. Three (3) days per week onsite required. Five (5) days per week onsite highly desired.
• Hybrid (Part-Time Remote) options available.
• Position may require occasional overtime, including weekend work, depending on the assigned task.
• Must be dependable and punctual.
• Shift work may be required.

Other Essential Functions:

• Must be able to accurately communicate ideas in writing and verbal correspondence.
• Grooming and dress must be appropriate for the position and must not impose a safety risk/hazard to the employee or others.
• Must comply with all "drug free workplace" requirements as mandated by directives issued by the appropriate federal contracting officer and the company, which requires drug testing for use of illegal drugs by employees in sensitive positions.
• Must maintain a positive work atmosphere by behaving and communicating in a manner that fosters good relations with customers, clients, co-workers, and management.

Access to Kennedy Space Center Amenities

While doing your part to help further space exploration at Kennedy Space Center, you can enjoy many on-site amenities, such as:

Child Development Center

Discounted tickets to local attractions and theme parks

Credit Union

Fitness Center

Barbershop

NASA Exchanges

Utilization Management Representative I

Locations:

• Latham, NY – 15 Plaza Dr

• Atlanta, GA – 740 W Peachtree St NW

• Indianapolis, IN – 220 Virginia Ave

• Columbus, GA – 6087 Technology Pkwy

• Norfolk, VA – 5800 Northampton Blvd

Work Type: Virtual (remote, with required in-person training; must live within commuting distance unless legally accommodated)

Job Overview

The Utilization Management Representative I coordinates precertification and prior authorization cases while delivering high-quality customer and provider support.

Key Responsibilities

• Manage incoming calls and post-service claim work

• Determine contract and benefit eligibility

• Authorize inpatient admissions, outpatient precertifications, prior authorizations, and post-service requests

• Refer cases requiring clinical review to a Nurse Reviewer

• Enter referral requests accurately into UM systems

• Respond to phone and written inquiries from providers, clients, and internal departments

• Conduct initial clinical screening

• Authorize initial provider sessions

• Verify benefits for facility-based treatment

• Maintain strong customer relations and coordinate timely resolution of requests

Minimum Requirements

• HS diploma or GED

• Minimum 1 year of customer service or call-center experience (or equivalent combination of experience)

Preferred Skills

• Medical terminology

• Experience in medical or insurance environments

Compensation & Benefits

• Hourly pay range: $16.33 – $24.50

• Comprehensive benefits package

• Incentive and recognition programs

• Equity stock purchase program

• 401(k) with company contribution

• Medical, dental, vision

• Life insurance; short-term & long-term disability

• PTO, holidays

• Wellness and financial resources

• Job Level: Non-Management, Non-Exempt

• Shift: 1st Shift (USA)

• Job Family: Care Support (CUS > Care Support)

• Elevance Health uses a hybrid workforce model; some on-site presence may be required

• Vaccination requirements may apply depending on role

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company.  The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.

Job Level:

Non-Management Non-Exempt

Workshift:

1st Shift (United States of America)

Job Family:

CUS > Care Support

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Title: Court Support Specialist

Location: Puerto Rico, Remote.

Job Description:

About ABC:

ABC Legal Service is proud to be the national leader in service of process. We are growing and are looking for talented new team members to support our growth and solve exciting challenges! We are a team of 700 with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We've been successful in this unique business for over 40 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer.

Job Overview:

The Court Support team works with courts all throughout the country to ensure that upwards of 100,000+ court filings / month make it back into our system in a timely manner. As part of this team, the Court Support specialist plays a erse role with a focus on calling / contacting courts, well as understanding how to use court dockets / websites to obtain the information we need. This role requires daily, active communication with court personnel and other team members across all channels (phone calls, e-mails and even live chats!) with the goal of getting documents back from court and into our server’s hands. "Bigger picture" communications involve contacting courts for general updates and statuses as courts operations.  This position is remote but must be located in Puerto Rico. 

Key Responsibilities:

• Reach out to courts on inidual orders and general court status updates, including answering questions and resolving issues related to existing orders.
• Communicate accurately and professionally through remote voice calls and emails with a positive service attitude while interacting with court personnel, attorneys, and other clients.
• Work in Skye (in-house application) to process documents, add informative updates / notes and other data entry tasks with a high degree of accuracy.
• Manage consistent in/outgoing phone calls to assist Courts and customers with questions, as well as managing calls from courts & customers.
• Relay relevant, updated information from Courts to our process servers and customers as appropriate.
• Collaborate with team members to find root causes and process inefficiencies that happen as a document makes its way to and from court.
• Navigate & understand court dockets to understand how they communicate case documents and statuses, as well as downloading documents directly + importing into internal application as needed.
• Perform other job-related duties as assigned.

Qualifications:

• High school diploma / GED required.
• Legal experience preferred.
• Prefer 1+ years of customer support / call-center / retail experience in a customer-facing, service oriented position.
• Strong communication skills, both written and verbal. 
• Comfortable working and communicating effectively in a remote environment - using programs such as Teams/ Zoom to make outbound calls, Teams for chats, Outlook for emails.
• Comfortable using Microsoft Office suite programs such as Microsoft Outlook, Teams, Excel and Word + other programs such as online Faxes.
• Document manipulation experience (PDFs).
• Ability to perform repetitive data-entry tasks with accuracy.
• Ability to read, write and speak English 
• Quick learner and willing to learn and grow.

We know that a company's success starts with its employees. We also know that an inidual's success starts with the right career opportunity. Join our team today!

• Health, Dental, Vision insurance
• 401(k) with company matching
• Paid time off
• Disability insurance
• Employee assistance program
• Referral program
• 7 Paid holidays
• 4 floating holidays

Starting Pay: $12.00 to $14.00 per hour 

Schedule: Full-time, Monday through Friday, 8am to 4:30pm CST

Title: Lead Revenue Operations Analyst

Location: United States - New York - Remote

Job Description:

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. 

By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights. 

Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide. 

Job Description

Sprinklr’s GTM Planning & Compensation Design team exists to enable predictable and scalable revenue growth by removing friction between strategy and execution. The team is a part of our Global Revenue Operations and is a highly visible function working cross-functionally with marketing, finance, C&T and GTM leadership.

This role will be critical to driving the annual planning process, which includes target setting, capacity planning, and compensation design. The team is also responsible for regular cadence processes to administer quotas and compensation plans.

What You'll Do:

• Manage key workstreams and milestones in the annual planning process across capacity planning to target setting
• Support Field Operations partners with planning – standardize process/outputs across theaters and create feedback loop
• Work closely with FP&A to understand financial priorities and model assumptions to iterate on top-line targets and resourcing
• Maintain birds-eye headcount view of the entire GTM organization and conduct variance-to-plan analyses
• Partner closely with C&T and sales leadership on regular cadence headcount forecasting and hiring accountability
• Develop an in-depth understanding of sales process while surfacing data driven recommendations to influence sales strategy and direction
• Drive monthly processes on quotas and compensation plans (e.g. new hires, shifts in POD model/territories)
• Support monthly sales SPIFF calculations

What You'll Need:

• 5+ years of experience in Revenue/Sales Operations at a growth SaaS organization
• Familiarity with SFDC and GTM systems
• Strong analytical skills and proficiency in Excel & PowerPoint
• Success in running tight project timelines, communicating across business units
• Bias for action and a history of solving problems as you spot them
• Sense of curiosity to wonder “why”?

We focus on our mission: Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data — helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things: 

• Lead a new category of enterprise software that we call Unified-CXM. 

• Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience. 

• Create a culture of customer obsession, with trust, teamwork, and accountability.

We believe in our product: Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything — and everyone — can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world’s leading enterprise brands. 

We invest in our people: We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off – it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus. 

To learn more about employee benefits by region, click here. 

To learn more about all-things-Sprinklr, visit our candidate resource hub here. 

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.  

Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law. 

Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter. 

JOB REQ COMPENSATION RANGE

$100,000 - $166,000

The base salary range for this role is shown above. At Sprinklr, base pay depends on multiple inidualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location. Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklr’s discretionary bonus plan, commission plan, and/or equity plan, depending on role.

US-based Sprinklr employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.

Warning about Recruiting Scams: Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review the Federal Trade Commission's advice to avoid these types of scams.  

If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.

Title: Registrar Coordinator

Location: Sprague Center

Job Description:

NOTE TO APPLICANT:  Some positions require a resume, cover letter and/or other documents to be submitted with your application. Please submit these as one attachment in the My Experience section of the application under the "resume/CV" upload section. Once you submit your application, you will not be able to attach additional documents.

Job Posting Title:

Registrar Coordinator

Job Description:

Title of Job:  Registrar Coordinator

POSITION SUMMARY:

The Registrar Coordinator for the Office of the Registrar provides customer service, quality assurance, and support for the Office of the Registrar and performs a variety of administrative duties related to the accuracy and retention of student records. The Registrar Coordinator answers student, faculty, staff, and alumni queries pertaining to college policies, particularly regarding records and registration. This position serves as primary contact for transcripts and degree/enrollment verifications. The Registrar Coordinator conducts testing of various student information systems and processes; enters, maintains, and validates the accuracy of historical and contemporary academic data; troubleshoots technical issues; assists with new systems implementations; and assists with a broad range of administrative tasks. Work includes data entry as well as processing requests and inquiries for the registrar’s office as a first point of contact. Training in policies, procedures, and systems in use at the College will be provided.

DUTIES AND RESPONSIBILITIES:

• Serves as the primary contact for transcripts and degree/enrollment verification requests which includes support of contracted third-party services and vendors such as the National Student Clearinghouse and Parchment.

• Administers key student records processes that include FERPA, student registration, course withdrawals, forms processing, and leaves of absence and institutional withdrawals.

• Processes grade changes and major updates in compliance with institutional standards.

• Provides a high level of customer service when responding to student, faculty, staff, and alumni queries pertaining to college policies, particularly regarding records and registration.

• Responds to requests and inquiries in a timely and professional manner.

• Accurately enters, maintains, and validates academic data and completes periodic data clean up to resolve issues relating to the accuracy of student records.

• Transfers data from paper formats into electronic files or database systems.

• Assists with new system implementations.

• Assists in the development and delivery of inidual and/or group instruction and/or training to end users on new or updated technologies.

• Analyzes and solves problems of routine complexity on computer applications and systems for students, faculty, and staff for departments and/or the College community; provides a wide range of assistance to departmental users and/or support staff.

• Participates in professional development activities as appropriate and as advised by the associate registrar.

• Evaluates and tests new or modified software programs and software development procedures used to verify that programs function according to user requirements and conform to established guidelines and best practices.

• Maintains a high level of confidentiality when dealing with student data.

• Performs other duties as assigned

REQUIRED QUALIFICATIONS

Education and Experience: 

• Education: Bachelor’s degree preferred or a combination of equivalent education and experience. 

• Experience: Two years of related experience preferred, preferably in a technical, public-facing role.

Preferred Qualifications:

• Attention to detail, focus on accuracy, strong organizational skills, and the ability to multitask.

• Demonstrated interpersonal, written, and verbal communication skills.

• Ability to meet deadlines, prioritize tasks, and ask for help when needed.

• Advanced computer skills, including familiarity with a variety of software packages and basic computer programs (e.g., Microsoft Office). Comfort with technology; interest and ability to learn and use new programs and technologies.

• Ability to use discretion in working with sensitive, confidential information and materials.

• Ability to work with erse groups of students, alumni, faculty, and staff.

• Personal integrity and ability to interact successfully with various constituencies on campus.

• Ability to work collaboratively as a member of the Registrar’s Office, as well as independently.

• Ability and willingness to be cross trained in all functional aspects of the Registrar’s Office.

• Desire to be a team member on collaborative projects and implementation of new initiatives.

• Curiosity, initiative, and a problem-solving mindset.

• Positive attitude and strong work ethic.

• Experience in a related academic position, with knowledge and experience operating under FERPA guidelines, and experience with databases is a plus.

• Strong interpersonal skills, flexibility, and customer service orientation.

• Ability to communicate technical information to non-technical end users.

Remote Work Eligibility:

Category B:

Your standard working hours will generally be from 8:00 a.m. to 5:00 p.m., Monday through Friday, though these hours may vary depending on departmental and College needs. All remote work arrangements, including ad-hoc remote work, must be approved by the direct supervisor, area Cabinet member, and Human Resources, and are subject to periodic review based on institutional needs. These arrangements are neither guaranteed nor considered entitlements and may change due to factors such as employee performance, evolving business needs, or changes to the position.

Physical Requirements: 

While performing the duties of this job, the staff member is regularly required to sit; stand, use hands and fingers and talk or hear. The employee is occasionally required to reach with hands and arms. The inidual must regularly lift and/or carry up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions. 

Hours:

The regular hours are 8 a.m. to 5 p.m. Monday – Friday. Hours may vary due to the needs of the department or College. May need to work an occasional weekend or evening due to department needs/events

Classification: 

This is an non-exempt, full-time, regular, benefits eligible, position. 

Reports To: 

This position reports to the Associate Registrar

Additional Information: 

This job description defines the essential job duties of the position. Harvey Mudd College expects that employees hired for this position can perform the essential functions of the job without imposing risk of substantial harm to the health or safety of themselves or others. It may also include marginal functions, generally defined within Title I of the Americans with Disabilities Act. 

Regular employment at the College is for no specified period; conditions and status of employment (hours, pay, title, duties, etc.) are subject to change at any time. Employment is at-will and employees, and likewise the College, are free to end the employment relationship at any time, for any reason, with or without notice or cause, unless otherwise prohibited by law.

Harvey Mudd College is an Equal Opportunity Employer. Qualified applicants will be given consideration for employment without regard to age, race, gender, national origin, sexual orientation, protected veteran’s status, disability, or any other characteristics protected by applicable law.

Please note that in order to be considered an applicant for any staff position at Harvey Mudd College you must apply for each position for which you believe you are qualified.

Quality & Enablement Manager (Player-Coach) – Dropbox

Location: US Remote

Overview

MarketStar is a global outsourced sales, customer success, and revenue operations company supporting top-tier technology clients. This role supports the Dropbox program as a hybrid player-coach, combining Quality Assurance execution with coaching and operational guidance.

You will monitor customer interactions across calls, emails, and chats, evaluate quality, mentor QA peers, and partner with leadership to improve processes, training, and representative performance.

What You’ll Do

• Perform quality reviews of calls, chats, and emails using QA systems

• Track quality performance at team and inidual levels

• Coach and support QA peers; assist with workload prioritization and consistency

• Identify training needs and collaborate with training departments

• Prepare and analyze internal and external quality reports

• Conduct calibration sessions with leadership, team leads, and QA peers

• Deliver actionable insights to cross-functional and internal teams

• Work with program stakeholders to support initiatives

• Provide feedback to sales leaders and senior leadership

• Create and maintain standardized workflows and recommend improvements

• Mentor new QA team members and act as subject matter expert

• Complete additional duties as assigned

What You Need to Succeed

• Direct B2B or telesales experience (required)

• Prior Quality Assurance experience (preferred)

• Strong ability to interpret data dashboards and identify trends

• Excellent verbal, written, and interpersonal communication skills

• Proficiency with Microsoft Office and Google Workspace

• Strong coaching, mentoring, and performance-influencing abilities

• Results-driven mindset with ability to motivate others

• Adaptive management style and ability to work at micro/macro levels

• Ability to multitask in a fast-paced environment

• Comfortable with change and shifting priorities

• Skills assessment may be part of the interview process

Benefits

• Structured learning and career development programs

• Mental health program

• Generous Paid Time Off

• Paid medical leave

• Child/dependent care reimbursement

• Education reimbursement

• 401(k) match, hardship loan program, financial wellness advisor access

• Comprehensive medical, dental, and vision coverage

Equal Opportunity

MarketStar provides equal employment opportunity and offers reasonable accommodations for applicants with disabilities throughout the hiring process.

Customer Care Coordinator

Location: Hudson, Ohio, United States

Overview

PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment. Trusted by 5,000+ U.S. hospitals and 15,000+ clinical sites, PartsSource empowers healthcare organizations to maximize clinical availability and streamline procurement for parts, services, and training.

Their culture is mission-driven, collaborative, respectful, and focused on delivering exceptional service. Team members share aligned values and a passion for solving complex customer problems to ensure Healthcare is Always On®.

The Customer Care Coordinator plays a key role in delivering exceptional service to clinical engineers and healthcare professionals across North America and internationally. This role focuses on resolving inquiries, managing orders, supporting customers, and maintaining accurate documentation.

What You’ll Do

Deliver First-Class Customer Service

• Handle inbound calls and email inquiries with professionalism and first-contact resolution

• Provide accurate responses regarding order placement, order status, billing, repairs, returns, and quotes

• Escalate complex cases to the appropriate internal partners

• Maintain punctuality and readiness for scheduled shifts

• Attend required training sessions to remain current on product knowledge and policies

• Offer troubleshooting support for websites and system navigation

• Build positive rapport with customers and maintain strong communication

Maintain Customer Data & Documentation

• Update customer information, order details, and case notes across all systems

• Accurately record interactions, resolutions, and key details

• Stay informed on updates to products, policies, and procedures

• Ensure documentation is complete and consistent

Collaborate & Support

• Work effectively with team members and contribute to a positive team environment

• Assist colleagues and offer support as needed

Your Background

• 1+ year of customer service experience with proven ability to manage inquiries and deliver effective resolutions

• Strong communication skills, both written and verbal

• Empathy and listening skills to help de-escalate concerns and manage delays or issues

• Team-oriented mindset, with a willingness to collaborate and support peers

Benefits & Perks

• Competitive compensation with salary + incentives + company ownership/equity

• Full benefits package including medical, dental, vision, 401(k) match, college debt reduction, and more

• Career development through training, coaching, and growth opportunities

• Hybrid culture with modern, collaborative workspaces

• Inclusive and erse community of professionals

About PartsSource

Founded in 2001, PartsSource has grown into the leading digital platform for managing mission-critical hospital equipment. The company modernizes procurement for HTM professionals, enabling efficient maintenance through automated systems for parts, service, technical support, and training.

Backed by Bain Capital since 2021, PartsSource continues to expand its impact across the healthcare industry.

Recent Recognition:

• Newsweek’s Top 200 America’s Most Loved Workplaces (2024)

• Top 100 Healthcare Technology Companies (2023)

• Featured in The Wall Street Journal

• CEO recognized among Top 50 Healthcare Technology Leaders

EEOC

PartsSource is an Equal Opportunity Employer committed to ersity, inclusivity, and providing an accessible hiring process. Employment decisions are made without regard to race, gender, disability, or background.

Title: Associate Claims Consultant, Commercial Risk-Insurance Advisory Solutions

Location: Remote US

Job Description:

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management.

PRIMARY RESPONSIBILITIES:

• Review, analyze, and determine the appropriate submission path for claims received by the company, ensuring prompt and accurate claims adjudication.
• Provide professional assistance and support to Claims Specialists and Analyst colleagues as directed, collaborating to ensure efficient claims processing and resolution.
• Review daily data to identify potential trends or challenges that may require managerial or underwriting review, and report findings accordingly.
• Maintain a strong focus on delivering outstanding client service, fostering positive relationships, and effectively communicating with clients and customers throughout the claims process.
• Ensure compliance with industry standards, company procedures, and regulatory requirements while handling claims, maintaining confidentiality of sensitive information.
• Stay updated on industry trends, emerging regulations, and best practices in claims management, continuously enhancing knowledge and expertise.
• Contribute to process improvement initiatives, suggesting enhancements to streamline claim handling, increase efficiency, and enhance customer satisfaction.
• Handle other related duties and responsibilities as assigned by the Claims Consultant or management.

KNOWLEDGE, SKILLS & ABILITIES:

• Ability to drive a claim from first intake through the process to satisfactory submission with minimal supervision.
• Proficient in MS Office Word and Excel with the ability to learn new system programs and technologies.
• Ability to work independently and prioritize assignments.
• Effective communication skills, both oral and written, with the ability to be professional under pressure and display patience above reproach.
• Intermediate proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Ability to learn any other appropriate program or software system used by the firm as necessary
• Demonstrates the organization’s core values, exuding behavior that is aligned with the firm’s culture

EDUCATION & EXPERIENCE:

• 3+ year's experience in claims and insurance coverage knowledge
• Must have Property & Casualty Insurance License or be willing to obtain any state required license within a specified time frame of starting employment with the firm.

#LI-NS1

IMPORTANT NOTICE:

Click here for some insight into our culture!

The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.

SwissBorg is looking to hire a Customer Service Agent (German speaking) to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

Veda is looking to hire a Customer Success Manager to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

WOO is looking to hire a Customer Success Specialist (Chinese/English) to join their team. This is a full-time position that can be done remotely anywhere in APC.

Title: Territory Manager

Raleigh, North Carolina, United States

Fayetteville, North Carolina, United States

Durham, North Carolina, United States

Location: Durham United States

Job Description:

The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra's solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life.

A Territory Manager is responsible for securing new business and managing a sales area independently, often remotely from Kestra main offices. This position contacts and consults with a variety of clients in a mixture of clinical settings. In addition to direct sales responsibilities for a given territory, the Territory Manager provides training, on-going product service and support, and assistance in the reimbursement process.

ESSENTIAL DUTIES

• Responsible for the sales and ongoing support of Kestra products
• Consistently meet or exceed quarterly and annual sales targets as well as performance-based objectives
• Grow and develop trusted partner relationships with key accounts and stakeholders within the territory in a professional and ethical manner
• Prepare quarterly Business Plans and present to Regional Sales Leadership
• Ensure responsible and appropriate use of budgeted expenses by adhering to Kestra policies and procedures
• Attend key exhibits and conventions, as required
• Coordinate patient interaction with Clinical Advisors and Customer Care team
• Provide key feedback and information in a timely manner to appropriate internal stakeholders
• Work closely with leadership across the Sales and Marketing Teams to successfully implement market strategies
• Manage sales cycle from introduction to product delivery
• Build long-term partnerships from sales calls
• Manage pipeline of customers
• Proactively maintain positive client relationships
• Respond to client issues and complaints
• Maintain records and sales data
• Adhere to Pledge of Confidentiality

o Information regarding a patient of this company shall not be released to any source outside of this company without the signed permission of the patient. Furthermore, information will only be released internally on a need-to-know basis. All Team Members will not discuss patient cases outside the office or with anyone not employed by this company unless they are directly involved with the patient's case.

COMPETENCIES

• Passion: Contagious excitement about the company - sense of urgency. Commitment to continuous improvement.
• Integrity: Commitment, accountability, and dedication to the highest ethical standards.
• Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service.
• Action/Results: High energy, decisive planning, timely execution.
• Innovation: Generation of new ideas from original thinking.
• Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind.
• Emotional Intelligence: Recognizes, understands, manages one's own emotions and is able to influence others. A critical skill for pressure situations.

Requirements

Education/Experience Required:

• 5+ years of successful medical device sales experience

• 3+ years of outside sales experience

• Bachelor’s degree from an accredited four-year college or university in Business, Sales, Marketing, or a related field, or an equivalent combination of education and professional experience

• Must reside in the assigned territory

• Ability to drive an automobile with a valid driver’s license and acceptable completion of a motor vehicle report (MVR)

• Demonstrated strong business acumen

• Excellent written and verbal communication skills

• Familiarity of MS Office, including MS Teams

• Post offer, must be able to achieve credentialing for hospital system entry including, but not limited to:

• Documentation of vaccination and immunization status
• Completion of background check
• Completion of drug screening testing
• Review and agree to hospital policies and procedures
• Completion of online courses, i.e., HIPAA, Bloodborne Pathogens and Electrical/Fire Safety

Preferred:

• Experience in calling Cardiologists, Electrophysiologists, Interventional Cardiologists, or Cath Lab highly preferred

• Demonstrated understanding of Durable Medical Equipment (DME) process flow

• Knowledge of the cardiac care landscape and customer decision-making processes

• Internal candidates who do not have the required experience may still be considered if they have demonstrated consistent performance aligned with sales expectations and have served in a sales support role.

SUPERVISORY RESPONSIBILITIES:

• None

WORK ENVIRONMENT:

• Fast paced field role

• Noise volume typical of being in the field or clinical setting

• Extended hours when needed, based on business needs

• Kestra manufactures and provides life-saving products regulated by the Federal Food and Drug Administration and under contract with Medicare. Kestra maintains a drug free workplace and testing is a condition of employment post-offer.

PHYSICAL DEMANDS:

• Frequent repetitive motions that may include wrists, hands and/or fingers, such as keyboard and mouse usage

• Frequent stationary position, often standing or sitting for prolonged periods of time

• Frequent computer use

• Frequent phone and other business machine use

• Ability to lift up to 40 pounds unassisted, at times from in and out of vehicle

TRAVEL:

• Frequent domestic travel by car and/or air required, up to 90%

OTHER DUTIES:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Team Member. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Benefits

Kestra offers a very competitive benefit package including Medical, Dental, 401K with Match, etc.

Pay equity is an important part of Kestra’s Culture. Our compensation ranges are guided by national and local salary surveys and take into consideration experience level and internal equity. Each role is benchmarked based on the job description provided If your qualifications and/or experience level are outside of the posted position, we encourage you to apply as we are growing fast and roles that are coming soon may not be posted.

Compensation: An annual salary of $100,000, in addition to a bonus and uncapped commission, commensurate with experience and location.

Kestra Medical Technologies is an equal opportunity employer. Kestra Medical Technologies does not discriminate on the basis of race, color, religion, national origin, veteran status, age, sexual orientation, gender identity and/or expression, marital status, disability, physical or mental status or any other characteristic protected by law.

We are unable to sponsor or take over sponsorship of employment visas at this time. Applicants must be eligible to work for any employer in the U.S.

Kestra manufactures and provides life-saving products regulated by the Federal Food and Drug Administration and under contract with Medicare.  Kestra maintains a drug free workplace and testing is a condition of employment.

Title: Senior Resolution Manager

Location: New York City United States

Job Description:

Reporting to the Manager, Customer Success, the Senior Customer Resolution Program Manager serves as the central point of coordination for Spring Health's most complex, cross-functional customer issues. This role partners closely with Customer Success, Product, Clinical Operations, Billing, and Engineering to manage high-severity incidents from initial identification through root-cause resolution. The position is responsible for ensuring timely communication with internal executives and external stakeholders, restoring customer confidence, and driving systemic improvements to prevent recurrence. This is a full-time, remote position on our team with occasional travel required for team events or meetings.

What you'll do:

• Act as the single-threaded owner for high-severity customer and business incidents that impact satisfaction, SLAs, or revenue.
• Rapidly mobilize cross-functional teams (Product, Clinical Ops, Engineering, Billing, Legal, Security) and drive resolution plans with clear owners, milestones, and timelines.
• Provide timely updates to customers and concise, executive-ready briefings to internal leadership.
• Facilitate incident stand-ups, remove blockers, and track progress until resolution is achieved.
• Lead post-incident retrospectives, document root causes, and ensure preventive actions are owned and prioritized.
• Maintain dashboards and reports tracking Time-to-Resolve, dollars at risk, and root-cause trends; deliver weekly and monthly insights to leadership.
• Continuously refine escalation playbooks, intake criteria, and automation triggers in Zendesk, Gainsight, and Jira.
• Coach CSMs and Support teams on recognizing and engaging the escalation program appropriately.

What success looks like:

• High-severity customer issues are resolved with speed, precision, and minimal business disruption.
• Escalation management operates as a disciplined, cross-functional program with defined accountability and measurable outcomes.
• Senior leaders and customers are consistently informed through proactive, transparent communication that builds trust and confidence.
• Root-cause insights drive meaningful, systemic improvements across processes, products, and operations.

Data and reporting provide clear visibility into trends, performance, and opportunities for efficiency gains.

• Operational playbooks, tools, and workflows are continuously optimized to enhance scalability and resilience.
• The organization experiences measurable improvements in customer satisfaction, retention, and operational reliability.

What you'll bring:

• 5+ years in program or project management within SaaS, healthcare, or other complex, regulated environments.
• Demonstrated success orchestrating cross-functional incident or escalation workflows involving Product, Engineering, and Customer Success.
• Operational excellence toolkit: Jira (or similar), Zendesk/Salesforce Service Cloud, Gainsight (or comparable CS platform), Slack, and Confluence.
• Strong analytical skills-comfortable turning raw data into insight and action plans.
• Executive-ready communication: you can summarize a multi-threaded issue in one slide and brief the C-suite with confidence.
• Empathy and poise under pressure; able to maintain customer trust while navigating ambiguity.
• Influence senior level stakeholders to drive conflict resolution with extreme confidence and command
• Familiarity with mental-health or healthcare operations and the privacy, security, and compliance considerations that accompany them is a plus.
• The ability to travel up to 10% of the year This role is Remote

The target base salary range for this position is $97,325 - $114,500, and is part of a competitive total rewards package including stock options and benefits. Inidual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay.

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to inidual plan requirements and eligibility criteria.

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• We offer competitive paid time off policies including vacation, sick leave and company holidays.
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Access to Noom, a weight management program-based in psychology, that's tailored to your unique needs and goals.
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.

Title:  Prior Authorization Coordinator

- 11:30am- 8pm shift

Location: Miramar United States

Job Description:

RCM Prior Authorization Coordinator 2 position located in Miramar, FL, Must be able to work 11:30am- 8pm Monday-Friday. Hybrid schedule.

• Ensures quality and accuracy of the patient insurance information and that listed certification periods, billing addresses, policy numbers, authorization numbers, etc. are all entered correctly.
• Prioritizes and processes incoming Insurance Verifications and Prior Authorization requests.
• Verify the patient's Medicaid, private insurance, and self-pay payor sources via telephone, or online systems.
• Obtain authorization from private insurance and all other payor sources requiring authorization via telephone, facsimile, or online systems while maintaining compliance to medical record confidentiality regulations.
• Maintains authorizations extension for all patients as appropriate.
• Refers authorization requests that require clinical judgment to Prior Authorization Supervisor and clinical support staff.
• Obtain information from agencies when necessary to assist with receiving authorizations and re-authorizations from private insurance and all other payor sources.
• Assist other departments and Care Centers in the efficient collection of client and payor information to ensure accuracy.
• Enter all hospice benefit information into Registration Tool and patient accounting system.
• Respond to calls, emails and other inquiries regarding the status of outstanding referrals and/or authorization information.
• Provides other administrative support to the department as needed.
• Complete Payor Information Form (PIF) and Payor Change Request Forms (PCR) when needed for the purpose of meeting payor and client's needs to ensure accurate reimbursement.
• Update Contracting Coordinator of payor information changes.
• Coordinates with members, providers and key departments to promote an understanding of Prior Authorization, Referral, and Insurance Verification requirements and processes.
• Communicate efficiently, effectively, and timely to resolve issues pertaining to the verification and authorization processes.
• Access Medicare's Common Working File (CWF) to verify eligibility in the event a patient has termed coverage with private insurance carrier if applicable.

QUALIFICATIONS

• At least two years of related healthcare Revenue Cycle experience, preferably within registration and financial clearance.
• Understanding of medical terminology and clinical documentation.
• Clear understanding of the impact insurance verification and prior authorization has on Revenue Cycle operations and financial performance.
• Demonstrated knowledge of commercial insurance carriers' guidelines and criteria of verification, authorization and reimbursement.
• Demonstrated knowledge of customer service skills when responding to questions and other inquiries from internal and external customers.
• Ability to prioritize and manage multiple tasks simultaneously, and to effectively anticipate and respond to issues as needed in a dynamic work environment.
• A demonstrated ability to use PC based office productivity tools (e.g. Microsoft Outlook, Microsoft Excel) as necessary; general computer skills necessary to work effectively in an office environment.
• Ability to prioritize and effectively anticipate and respond to issues as they arise.

EDUCATION

• High School diploma or GED required

SPECIAL INSTRUCTIONS TO CANDIDATES

• EOE/AA M/F/D/V

Title: Veterinary Claims Professional II

Location: Addison United States

Job Description:

Zurich is looking to add a Veterinary Claims Professional to our Professional Liability - Veterinary Claims Team.

The candidate selected for this opportunity should be able to report into one of the following North American Claims offices: Addison, TX, New York City, NY or Schaumburg, IL or Parsippany, NJ.

If you are ready for a career move, consider working for a company with a global footprint that offers an excellent work/life balance, terrific benefits including an incentive plan, 401K match and a second 401K company contribution, flexible work options, summer hours and a great culture.

This Claims Professional will be responsible for handling a caseload of low to moderate exposure claims against Veterinarians and Veterinary Clinics including Veterinary Malpractice claims submitted under the AVMA Veterinary Professional Liability Program.

This is an exciting opportunity to be part of a high-performing, self-motivated, passionate, customer focused team. The ideal candidate will be team oriented and able to meet goals and exceed expectations!

The selected candidate will perform duties encompassing all aspects of claims handling: including initial investigation, coverage review and analysis, evaluation of liability, regular communication with customers and brokers to bring claims to resolution within their authority.

We look for demonstrated claim analysis ability or experience in a Veterinary setting along with a track record of proven success in prior roles, along with the ability to work independently and without substantial supervision.

The candidate selected for this opportunity should be able to report into [one of] the following North American Claims offices: Addison, TX, New York City, NY or Schaumburg, IL or Parsippany, NJ

Basic Qualifications:

• Bachelor's Degree and 3 or more years of experience in the Claims or Insurance area

OR

• Zurich Certified Insurance Apprentice, including an Associate Degree and 3 or more years of experience in Claims or Insurance area

OR

• Completion of Zurich Claims Training Program and 2 or more years of experience in the Claims or Insurance area

OR

• High School Diploma or Equivalent and 5 or more years of experience in the Claims or Insurance area

AND

• Must obtain and maintain required adjuster license(s)
• Knowledge of insurance regulations, markets and products
• Microsoft Office experience

Preferred Qualifications:

• Experience working in a Veterinary office or clinic
• Effective verbal and written communication skills
• Strong analytical, critical thinking and problem-solving skills
• Strong multi-tasking and prioritization skills
• Solid time management, prioritization and multi-tasking skills
• Experience collaborating in a team environment and building cross functional working relationships
• Proactively shares and promotes sharing of insights
• Ability to gather unique perspectives from other teams/functions to optimize outcomes.
• Understands, analyzes, and applies the component parts of an insurance policy for complex claims
• Ability to follow reserving process for indemnity and expense in analyzing the potential exposure of complex claims
• Ability to determine the scope and exposure for complex claims
• Ability to leverage trend and relationships to provide high-quality customer service
• Well-versed in identifying, understanding and explaining complex financial and/or actuarial trends/concepts.
• Ability to effectively communicate coverage determinations to customers/clients/brokers for complex claims
• Ability to direct counsel on an ongoing basis to guide the course of complex litigation and settlement strategies

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply-your unique background matters to us. The pay range shown is a national average and may vary by location. The proposed Salary range for this position is $58,700.00 - $96,200.00, with short-term incentive bonus eligibility set at 10%.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment-so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500.

Join us for a brighter future-for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code § 1033.

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - Addison, AM - New York, AM - Parsippany, AM - Schaumburg

Remote Working: Hybrid

Schedule: Full Time

Employment Sponsorship Offered: No

Linkedin Recruiter Tag: #LI-LC1 #LI-ASSOCIATE #LI-HYBRID

Title: OTISLINE Customer Service Rep - Split Shift

remote type Hybrid

locations

• OT325: NSP - BLOOMFIELD, CT 212 WEST
• NEWBERRY RD, BLOOMFIELD, CT, 06002 USA
• Country:United States of America

time type Full time

Job Description:

OTISLINE Otis' customer care call center has an opening on split-shift, for a customer service representative. The working hours for this role is 11:30 AM-7:30 PM when working Monday through Friday and will be required to work 3:30 PM-11:30 PM when scheduled on weekends.

OTISLINE is a unique, quality-driven, customer-focused environment. OTISLINE employees work directly for Otis, and are experts in the elevator industry. We operate 24 hours a day, 365 days a year to deliver outstanding service to our customers. Commitment and teamwork are important to our customers, mechanics, local offices, and the OTISLINE team. Location is Bloomfield, CT, however, a hybrid remote work arrangement is an option once fully trained and productive. You will also be able to participate in an incentive compensation program based on your quality and productivity performance.

(CSR) duties include:

On a typical day, you will:

• Receive, document, and process service requests from customers, mechanics, elevator phones, and Otis local offices utilizing Salesforce Service Cloud.

• Ensure the timely dispatching of service mechanics and escalate requests to Otis field management as appropriate.

• Work on other tasks as necessary such as elevator phone programming and continuous improvement activities.

What you will need to be successful:

• High school diploma

• Must have a dedicated workspace and high-speed internet

• Excellent customer service skills, including professional phone etiquette and the ability to handle difficult customers and trapped elevator passengers.

• Candidate must demonstrate a strong familiarity with computers and basic application familiarity.

• Excellent communication skills, including speaking, listening, and writing, as well as attention to detail and the ability to follow standard processes and procedures is a requirement.

• Ability to attain and maintain department performance metrics (such as call handle time, schedule adherence, and quality monitoring).

• Candidate must be able to adhere to assigned work schedules, including but not limited to assigned shift, hours, and days off.

• Candidate must also be able to work rotational scheduled weekends and holidays. Shift differential pay is offered for hours worked outside 1st shift/weekdays.

• Regular attendance, including the ability to start assigned shift on-time, is mandatory.

• Candidate must possess the ability to type at least 25 wpm with accuracy.

• Candidate must be able to work well in a call center and team environment and understand shift work and its requirements; including willingness to handle evening shifts, weekends, and holidays.

• Ability to adhere to Otis' absolutes of safety, ethics, and quality.

• French/English language required

The salary for this role is $41,000.00. We may ultimately pay more or less than the posted range, and the range may change in the future. Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.

Apply today to join us and build what's next!

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the erse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a erse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a erse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Title: Clinical Referral Specialist - Behavioral Health Call Center - Full-time

Location: Aurora IL United States

Department: 02040 AMG Admin - Behavioral Health

Status: Full time

Benefits Eligible: Yes

Hours Per Week: 40

Schedule Details/Additional Information:

• Call Center hours are Monday-Friday 8 a.m.-5 p.m.
• Remote position. Locals only apply. Candidate will be required to come onsite for training and meetings.
• This position is 95% Scheduling

Pay Range $21.45 - $32.20

Job Description

Major Responsibilities:

• Reviews work queues to identify unscheduled ordered services and connects with the patient to schedule the appropriate service.
• Schedules appointments including complex specialty appointments and adheres to appropriate protocols. Communicates to the patient all pre and post appointment instructions (i.e., medication guidelines, food/beverage consumption guidelines, check in procedures, directions to facilities, etc.). Schedules the ordered medical service accurately and links order to appointment.
• Responsible for providing provider referrals to patients based on the ordered medical service and patient's preferences.
• Responsible for documenting all contact attempts to schedule the ordered medical service in the patient's electronic health record and adhering to department workflows and procedures for contact attempts. Responsible for notifying the ordering provider through telephone encounter in electronic health record when an ordered medical service is removed according to the department's assigned removal reasons.
• Provides the highest level of patient service by problem solving, documenting patient concerns, and identifying appropriate follow-up for patients. Educates patients regarding referral and authorization requirements, payer coverage, eligibility guidelines, and insurance related changes or trends.
• Performs registration responsibilities to ensure accurate patient information and confirms patient payer information.
• Maintains knowledge of the following and the associated reference material; Medicare, Medicaid and third-party payer requirements, guidelines and policies, insurance plans requiring pre-authorization and current accepted insurance plans.
• May obtain demographic and insurance information. May ensure insurance and patient information obtained is complete and accurate and update information if necessary. May update financial information and other data when changes or additions occur, and may communicate to patients as appropriate.

Licensure, Registration, and/or Certification Required:

• None Required.

Education Required:

• High School Graduate.

Experience Required:

• Typically requires 1 year of experience in a medical group with focused experience in the coordination of patient care including scheduling of specialty services and comprehensive understanding of medical terminology.

Knowledge, Skills & Abilities Required:

• Knowledge of clinical processes and procedures, including a good working knowledge of medical terminology and medical chart documentation.
• Knowledge of patient focused software systems, (i.e. EPIC & Interactive Intelligence (I3)). Ability to efficiently enter/update database records and read/comprehend patient records.
• Excellent communication skills and the ability to communicate professionally and effectively with patients, peers, and caregivers across the organization.
• Demonstrated ability to work independently and be self-directed.
• Proficiency in Microsoft Office.
• Ability to manage multiple tasks.
• Excellent customer service skills.

Physical Requirements and Working Conditions:

• Exposed to a normal office environment.
• May require some travel, so there will be exposure to weather and road conditions.
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Title: Quality Customer Relations Manager

Location: Buffalo NY United States

Job Description:

Ready for more than just a job? Build a career with purpose.

At Lactalis in the USA, we believe in promoting from within and giving our employees meaningful opportunities to learn, grow, and thrive. Whether you're just starting out or bringing years of experience, we'll provide the tools and support you need to succeed.

As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.

In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, Président specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.

At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, erse perspectives are celebrated, and everyone's unique background and ideas are valued.

Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.

From your PASSION to ours

Lactalis American Group, part of the Lactalis family of companies, is currently hiring a Quality Customer Relations Manager based in Buffalo, NY.

The Quality Customer Relations Manager serves as the critical link between customers and the central quality function of LAG business. This role is responsible for managing product quality-related customer communications, resolving quality complaints efficiently, analyzing customer feedback, and ensuring that all quality standards meet both regulatory and customer expectations.

This position will work cross-functionally with Regulatory, Legal, Production, Logistics, and Customer Service teams to ensure that product excellence is consistently delivered and customer trust is upheld.

Additionally, the position will be responsible for overseeing the quality assurance process for both import and export operations, ensuring that products meet regulatory standards and customer specifications. This role includes managing the FSVP program, ensuring compliance with FDA regulations and import/export guidelines, as well as managing the Service Level Agreements (SLA) for export customers to guarantee timely and consistent delivery of high-quality goods.

From your EXPERTISE to ours

Key responsibilities for this position include:

1.Customer Quality Issue Management

• Receive, log, and investigate product quality complaints from customers, distributors, and retail partners.
• Coordinate internal investigations with Central QA, production, and supply chain teams to determine root cause.
• Communicate findings and corrective actions clearly and promptly to customers.
• Ensure closure of customer complaints within defined turnaround time (TAT) and maintain a high resolution rate.

2. Centralized Complaint Handling System

• Maintain a centralized system for tracking, analyzing, and reporting all customer quality-related complaints.
• Contribute to the monthly and quarterly reports on complaint trends, root causes, and recurring issues.
• Monitor complaint metrics for the key customers, detect trends and drive improvement.
• Manage the OSD&R flux with Logistics, Sales and Management Control

3. Quality Communication & Customer Assurance

• Act as the main contact point for all product quality concerns raised by key customers or accounts.
• Provide assurance to customers by explaining the company's quality policies, food safety standards, and certifications (FSSAI, ISO, HACCP, etc.).
• Maintain Clients Portals up-to-date information about their products and quality position statements in their online portals to ensure transparency, compliance, and supply chain reliability.

4. Continuous Improvement & Preventive Action

• Work with cross-functional teams to identify and implement preventive measures to reduce quality complaints.
• Track performance of CAPAs and ensure learnings are integrated across production sites and customer-facing teams

5. FSVP (Foreign Supplier Verification Program) Management

• Oversee the implementation and maintenance of the FSVP program in compliance with FDA regulations and the FSMA (Food Safety Modernization Act) for imported products.
• Verify the safety and quality standards of foreign suppliers, including reviewing supplier certifications, and verifying that all imported goods meet the required food safety standards.
• Maintain records of supplier evaluations, certifications, and audit findings in centralized databases.
• Collaborate with the Import/Export teams and Regulatory teams to ensure that all imported products are properly labeled, documented, and comply with U.S. import regulations.
• Stay updated on dairy industry standards, emerging regulatory changes, and best practices in quality management

6. Service Level Agreement (SLA) Management for Export Customers

• Develop, monitor, and manage SLAs for export customers, ensuring timely delivery and product quality meets or exceeds customer expectations.
• Coordinate with logistics, production, and customer service teams to ensure that SLAs for export shipments are consistently met, including order accuracy, delivery timelines, and quality control checks.
• Manage any quality-related issues raised by export customers, working cross-functionally to resolve them efficiently and maintaining customer satisfaction.
• Regularly review and report on SLA performance metrics (e.g., on-time delivery, defect rates, customer complaints) and recommend improvements to meet customer requirements and business objectives.

Work Conditions

• Extended hours may be necessary depending on the project needs.
• Travel may be required infrequently
• To fulfill these responsibilities, tools such as a computer, phone or, and / or allowance(s) may be provided.
• To fulfill these responsibilities, a cell phone is required.
• Reasonable accommodations may be made to enable iniduals with disabilities to perform these essential duties and responsibilities.
• This position requires physical presence in the office, in accordance with the guidelines of the Hybrid Work Policy.
• Demonstrate commitment to a safe working environment that promotes the health and well-being of all employees and that will further contribute to the Company's overall performance and success.

Requirements

Qualifications:

Education & Experience

• Bachelors degree or equivalent experience required; Masters degree is preferred; or equivalent experience to include a minimum of eight (8) years job related experience in the Food industry
• 5+ years Management experience required
• 5+ years related experience required
• Experience in Dairy Industry required

Skills/Abilities/Specialized Knowledge

• Microsoft Office
• Data warehouse Professional Certifications

At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.

Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any ision of the Company that is an Affirmative Action Employer will comply with all related legal obligations

Salary Description

$70,000.00-$85,000.00

Title: Manager, Customer Success Strategy & Operations

Location: Bellevue, Washington; Chicago, Illinois; San Francisco, California

Job Description:

Get to know Okta

Okta is The World's Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We're building a world where Identity belongs to you.

The Manager, Customer Success Strategy and Operations will be key in driving the success and scalability of the post-sale customer experience through Data Analytics. You will act as a strategic partner to the Customer Success leadership, owning the operational roadmap for data and analytics, along with Fiscal Year Planning, and Head Count Capacity planning to ensure the team has the necessary insights, systems, and processes to achieve their strategic goals. This is a cross-functional role that requires managing complex projects, leveraging data for strategic decision-making, and driving significant process improvements across the Customer Success organization.

Key Responsibilities

Program Strategy & Execution

• Strategic Planning & Program Management: Lead and manage cross-functional strategic initiatives and the GTM planning process, including capacity planning and coverage model changes..
• Executive Insights & Communication: Proactively gather, analyze, and synthesize data from multiple sources to develop and deliver insightful, executive-level presentations for senior leadership to drive business decisions.
• Process Governance & Documentation: Own the drafting, publishing, and enforcement of critical process and policy documentation, ensuring alignment across all supported functions.

Operational Excellence, Transformation, and Efficiency

• System Ownership & Optimization: Serve as the strategic owner for data analysis requests for Customer Success, ensuring effective architecture, configuration, integrations, and ongoing optimization for systems like Tableau.
• Data Integrity & Management: Drive significant process and system improvements to ensure overall data integrity and data-driven decision-making across Customer Success.
• Business Requirements Translation: Partner with Customer Success leadership and cross-functional teams to translate high-level business requirements and strategic goals into effective application solutions, data sources, and workflows.
• Operational Support & Issue Resolution: Oversee the triage, troubleshooting, and optimization of operational issues and systems to minimize friction and maximize team productivity.
• Performance Monitoring: Define, implement, and continuously monitor key performance indicators (KPIs) and customer health scorecards that reflect customer data and align with strategic business goals.

Role Specifications

• Education: Bachelor's degree (BS or BA).
• 6+ years of experience in an operational analytics, business operations, or reporting role, ideally in a SaaS environment.
• Proven experience in managing complex, cross-functional projects and driving process improvement initiatives.
• Strong knowledge and hands-on experience in administering and optimizing Customer Success Management reporting platforms (e.g., Tableau) and CRM systems (e.g., Salesforce).
• Experience analyzing financial and sales data is essential.
• Understanding of SaaS financial and business metrics is ideal.

Skills:

• Exceptional analytical skills with the demonstrated ability to collect, assess, and present data in a clear, actionable, and insightful way to senior audiences.
• Excellent verbal, written, and presentation communication skills, with confidence in advocating for best practices to stakeholders and senior executives.
• Strong critical thinking and problem-solving skills, including the ability to break down ambiguous, large-scale problems into manageable components.
• Proficiency in data analysis and visualization tools such as Tableau and advanced Excel.

#Ll-GM

#Hybrid

#P15614

The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $140,000-$210,000 USD

Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.

The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:$125,000-$187,000 USD

What you can look forward to as a Full-Time Okta employee!

• Amazing Benefits
• Making Social Impact
• Developing Talent and Fostering Connection + Community at Okta

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! 

Some roles may require travel to one of our office locations for in-person onboarding.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.

U.S. Equal Opportunity Employment Information

Title: Local Area Field Admissions Rep

Location: Phoenix AZ United States

Type REG - Regular Employee

Job Description:

Overview

Do you enjoy helping iniduals achieve their educational and career goals? As a Field Admissions Representative you'll have the opportunity to interact with a erse range of iniduals. Every day brings new faces and new stories, making the job dynamic and exciting.

You'll have the flexibility to manage your schedule and work independently. If you enjoy traveling, this role offers the chance to explore different neighborhoods, cities, and regions within your designated territory.

Position Overview:The Field Admissions Representatives finds passionate and motivated students who have a desire to learn and develop their skills at Universal Technical Institute. This role will be responsible for working closely with their local high schools to recruit students and build awareness of Universal Technical Institute and its programs. The Representative will work a territory within a 120 miles radius.

The ideal candidate for this position will have a customer -focused, extroverted style that can enliven, engage, motivate, and positively impact iniduals. One should enjoy making connections and communicating with people while proactively establishing relationships and must be able to follow established guidelines and procedures. One must also work independently in a fast paced and results oriented environment while prioritizing their schedules to maximize time.

• This is a remote position, however, it will require the candidate to currently live and travel throughout the Phoenix area.

What We Offer:

• Salary: $75,000 - $85,000 per year
• Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
• Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible, Holiday)
• Retirement Matching: 50% match on the first 6% of your contributions after 90 days
• Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
• Competitive Insurance: Health, vision, and dental coverage for you and your dependents
• Pet Insurance: Competitive coverage for your furry family members through ASPCA
• Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

Responsibilities

• Building Relationships: Develops new relationships and strengthens existing partnerships with dealerships, designated industry partners, High Schools and local communities
• Events: In person presentation at High Schools. Represents UTI and our programs at other offsite events
• Consultative Mindset: Conducts informative and professional in-home interviews utilizing technical knowledge and skills. Maintains CRM database that will allow for thorough follow-up with potential students.
• Public Speaking and Presenting: Presents to all levels of educators in high schools and other educational institutions to encourage their students to attend Universal Technical Institute.
• Product knowledge: Maintains knowledge of Universal Technical Institute programs, financing options and other pertinent information to answer prospective student questions during a presentation.
• Metrics: Meet or exceed monthly and quarterly department enrollment goals through effective outreach and recruitment efforts.
• Adheres to all compliance criteria and procedures established by external regulatory bodies and by UTI.
• Other duties as necessary

Qualifications

• Education: High School degree or GED required. Bachelor's degree a plus.

Experience

• Experience with public speaking preferred.

• Industry knowledge preferred.

• 3 - 5 years outside sales experience preferred.

• Must be able to clear Background check, including MVR

• Communication Skills: Strong verbal and written communication skills. Interviews are conducted in person and virtually.

• Presentation Skills: Strong presentation and sales skills are required.

• Technical Skills: Must have good understanding of Microsoft Office programs. Must be able to analyze and report data.

• Interpersonal skills: builds effective relationships, works independently, ability to work in a fast paced environment, customer service attitude, self-motivated, organized, ability to manage their territory

About Us:

It's all about the reputation. 60 years of experience, trusted by 35+ industry leading brands, 16 campuses, 16 technical programs. But it's not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We're on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy!

#LI-TH1

#HP

Operations Product Support Specialist - Servicing Transfer

Locations:  Pleasant Hill, Missouri

Full time

Remote

job requisition id R205153

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As an Operations Production Support Specialist within PNC Midland's Commercial Real Estate - Servicing Transfers Group, you will be based remotely within Pleasant Hill, Missouri.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Leads a critical operational support service, process, capability or initiative within an operational unit and ensures performance and/or risk indicators are met.
• Establishes and monitors process performance measurements and business impact. Gathers and communicates performance statistics and reports to internal stakeholders and senior management.
• Promotes and monitors the production workflow and assists team members with escalated process issues. Independently identifies and resolves exceptions and serves as a point of escalation.
• Monitors effectiveness and efficiency of production and/or process. Determines and/or drives change and improvement efforts in production and/or processes.
• Ensures the business adheres to policies, procedures and regulatory standards. Independently resolves compliance issues and drives risk mitigation activities.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Accountability, Customer Solutions, Ensure Compliance, Personal Initiative, Process Improvements, Results-Oriented, Risk Mitigation Strategies, Standard Operating Procedure (SOP

Competencies

Accuracy and Attention to Detail, Business Process Design, Decision Making and Critical Thinking, Effective Communications, Managing Multiple Priorities, Operational Functions, Problem Management Process, Process Management, Standard Operating Procedures

Work Experience

Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [email protected]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.  Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Equal Employment Opportunity (EEO)

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of iniduals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Title: Associate Solutions Architect LATAM

Location: Remote - Colombia

Job Description:

HubSpot is on a mission to become the #1 Smart CRM for scaling companies. As our platform and the AI landscape rapidly evolve, we are seeking a forward-thinking Associate Solutions Architect to guide our customers through technology transformation. This role is pivotal in ensuring our customers unlock the full potential of HubSpot's unified platform to solve their foundational challenges and achieve their goals.

Come join one of the most innovative teams at HubSpot. You will act as a technical advisor, building foundational product expertise with sharp business acumen. You will not just solve for today’s problems; you will help architect tomorrow's solutions by supporting the development of technical roadmaps that drive platform adoption and tangible business value.

In this role, you'll get to:

• Serve as a foundational technical advisor, translating routine business needs into implementable solutions on the HubSpot platform, with guidance on complex cases.
• Advise on solution design and identify clear opportunities to integrate systems, driving platform adoption across the customer lifecycle.
• Support the development of technical roadmaps for customers, ensuring alignment with known solutions and best practices.
• Lead discovery and solution design for routine, single-multi hub engagements, guiding customers and partners on standard practices for leveraging core CRM features and the HubSpot ecosystem.
• Act as a supporting technical resource on customer and partner-led projects, addressing straightforward product use cases and learning to mitigate technical risks.
• Champion foundational innovation by learning about emerging technologies and AI advancements, and assisting in the identification of opportunities to enhance HubSpot solutions.
• Assist in the application of AI-powered tools to create simple proof-of-concept automations, demonstrating the potential of HubSpot's AI products.
• Collaborate with internal Product and Engineering teams by providing basic, task-level feedback from the field to influence future platform enhancements.

We are looking for people who:

• Experience: 1-2 years in technical consulting, technical services, or a similar foundational role within enterprise SaaS. 
• Technical Problem Solving and Solutioning: Ability to analyze problems and apply learned knowledge to routine technical solutions.
  • Familiarity with system concepts, APIs, and architectural design for basic solutions.
  • Ability to learn and assist in creating simple AI-based solutions through orchestration and automation.
• Business Acumen & Value Realization: Learning to connect technology features to basic business outcomes.
  • Ability to assist in articulating the value of technical solutions and advising customers on achieving foundational goals.
• Holistic Systems Thinking: Growing understanding of how foundational systems and processes interconnect.
  • Talent for executing small-scale architectural plans that address narrow business processes.
• Executive Communication & Influence: Clear communication skills, focusing on articulating technical details accurately to stakeholders.
• Innovation & Leadership: Openness to new ideas and experimenting with leveraging AI and emerging technologies.

We have several roles open at different levels within this team. During the process, if we believe your experience may align more closely with another level, we’ll discuss this with you and outline potential next steps.

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. 

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world

By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.

Account Manager

Location: This position requires the candidate to be based in the Louisville, KY

Workplace Type: Remote

Job Shift: 1st

Job Description

Summary

Welcome to Central Steel & Wire, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1909, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Central Steel offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.

Are you passionate about building and nurturing customer relationships? As an Outside Account Manager with Central Steel & Wire, you will play a pivotal role in maintaining and expanding our transactional business with both current and past customers within your designated marketplace. This position requires the candidate to be based in the Louisville, KY area and will support the Louisville, Lexington, and Cincinnati territory. This dynamic position offers the opportunity to leverage your skills in relationship management and business development, ensuring that our clients receive unparalleled service and support.

Roles and Responsibilities

• Quickly builds strong relationships with contacts at all levels across a variety of functions within customer organizations but especially with purchasing decision makers; develops customer trust and confidence in Ryerson and its representatives
• Works closely with our inside sales team, credit center, inventory managers, and other departments within the company to creatively achieve both company and customer objectives
• Understands and monitors the competitive environment and provides market intelligence to sales management to help shape service center sales strategies, price levels, and working capital decisions
• Increases revenue from assigned customers by selling value-added services and programs; grows new business by increasing sales through profitable transactional growth
• Manages customer accounts, including implementation of memorandum of understanding margin analysis, competitive market information, and quality improvement initiatives
• Develop and implements appropriate sales and commercial programs while promoting our E-Commerce capabilities
• Consistently manages daily call planning execution to keep customers informed about the industry, economic trends, and Ryerson's ability to assist customers in adapting to change
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Requirements

• Bachelor's degree preferred (preferably in marketing, business, or a related field of study) or related experience
• Minimum of 3-5 years of previous sales experience in the metals service center industry or similar industrial sales background
• Proficiency with MS Office a must, SAP and Salesforce.com experience are highly desired
• Strong business acumen with excellent customer service, interpersonal and both oral and written communication skills; persuasive negotiation skills with the ability to work within a team or inidual environment
• Effective problem-solving/conflict-resolution skills and the ability to maintain confidentiality
• Highly motivated with a demonstrated ability to build strong relationships quickly
• An aggressive, competitive, and self-motivated attitude is essential

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.

Title: Senior Technical Support Engineer

Location: Austin, TX, United States

Hybrid

Job Description:

Build Your Career at Informatica

We seek innovative thinkers who believe in the power of data to drive meaningful change. At Informatica, we welcome adventurous minds eager to tackle the world's most complex challenges. Our employees are empowered to push their bold ideas forward, and we are united by a shared passion for using data to do the extraordinary for each other and the world.

Your Opportunity:

We are looking for a Senior Technical Support Engineer, with a proven record of accomplishment in technical field to join our Power Exchange and CDIR (Cloud Data Ingestion & Replication) Global Technical Support team. In this role, you'll use your analytical thinking and influencing skills to become a trusted advisor to our customers in solving their technical issues from inception to closure. Located in our Austin TX office you will be an inidual contributor reporting to our Manager, GCS

Essential Duties & Responsibilities

• Diagnose and resolve more complex technical issues related to the company's software products
• Specializes in areas or modules of the product
• Provides feedback on the area of specialization to R&D.
• Participates on technical forums
• Manages communications to customers, at all levels, to maintain positive relationships.
• Experienced user of information and GenAI tools and training to provide consistent, high levels of customer satisfaction.
• Participates in problem escalation and call prevention projects to help customers and other technical support staff increase efficiency.
• Contributes to online knowledge base of known issues/solutions.
• May mentor Associates and Support Engineers.
• May contribute in the team recruitment process by serving on interview panels.

Knowledge & Skills

• Working knowledge of Informatica Cloud, PowerCenter, PowerExchange, other ETL tools, SaaS platforms, and/or data management tools is desirable.
• Experience with on-premises and cloud databases such as Oracle, SQL Server, PostgreSQL, Snowflake, Databricks, and ADLS.
• Experience with the z/OS platform (including JCL and IBM utilities), database technologies like DB2, VSAM, and non-relational databases such as IMS and ADABAS are an added benefit.
• Knowledge of concepts such as Change Data Capture (CDC), Slowly Changing Dimensions (SCD) types, and database logging.
• Experience working with various operating systems including Linux, Windows, AIX, and Mainframes.
• Understanding of computer networking concepts.
• Excellent written and verbal communication.
• Seasoned, experienced professional with a full understanding of area of specialization who resolves wide ranges of issues in creative ways.
• Works on problems of erse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
• Expands skills and practical knowledge by routinely working with experts in the field and outside of immediate team/area/segment.
• Well developed knowledge of relational database management and Cloud software services theory and practices.
• Strong analytical and problem solving ability.
• Highly adept at customer relationship and issue resolution communication skill.