Title: Enterprise Application Engineer

Location: Juneau United States

Job Description:

To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

Summary:

This is an excellent opportunity to work with technologies that support the University of Alaska Southeast users and services. Do you have a positive attitude and an inclination toward exceptional customer service? Do you enjoy developing, maintaining and supporting solutions and applications that help others succeed? Come join the UAS Information Technology Services team as our Enterprise Applications Engineer. We are a erse group of I.T. professionals that seek to serve the technology needs of our user community. This is a full-time, exempt staff position complete with both a competitive salary and full employee benefits package and will work on the Juneau campus.

About the position:

Your typical workday might include managing and supporting a Learning Management System or the Google Productivity Suite, integrating applications with the University's Banner ERP or Active Directory systems; developing and supporting custom applications; installing and managing packaged software; troubleshooting problems and implementing solutions; and researching and recommending solutions.

To excel in this position, you will need a strong technical background managing the application life cycle, integrating applications with different systems and developing strong working relationships across the university system. A successful candidate must possess excellent customer service and interpersonal communication skills. Working with different user groups and technical teams will require having strong organizational skills and the ability to coordinate and collaborate with technical and non-technical customers. Experience with Ellucian Banner and Active Directory highly recommended and experience in higher education or public sector preferred but not required.

About the Univeristy of Alaska Southeast:

The University of Alaska Southeast (UAS) is located in the traditional territory of the Lingít, Haida, and Tsimshian peoples, a majestic array of islands, channels, fjords, coastal mountains, icefields, and glaciers. On our three campuses, students have opportunities for field study, research, creative production, and internships in the Tongass National Forest, in marine and freshwater environments, with local businesses, and within tribal, federal, and state governmental entities. The university is also proud to be the home of Alaska Native Studies, which includes the languages, culture, and art of the Indigenous Peoples of Southeast Alaska.

The UAS Information Technology Services team is dedicated to fostering a safe, supportive, and open environment at the University of Alaska Southeast. We prioritize access to resources and opportunities for all iniduals to reach their full potential, recognizing the importance of cultural safety and belonging for present and future success.

Minimum Qualifications:

Bachelor's degree in a relevant field (i.e. Information Technology or other related field) and 3 years experience, or an equivalent combination of training and experience.

Position Details:

This position is based in person in Juneau, Alaska, but may be conducted remotely in the United States up to one year from date of initial hire. If you are hired as a remote employee, you will be expected to relocate within one year of date of hire, to Juneau, Alaska as a condition of continued employment. This is a full-time, exempt staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 80, based on education and experience.

Applications will be reviewed on a rolling basis until a successful candidate is identified. Search and selection procedures will be closed when a sufficient and viable number of qualified candidates have been identified.

The University of Alaska (UA) reserves the right to require employees to work on-site at the UA facilities. Hybrid and remote work may be approved for employees based in Alaska at the University's discretion. Remote work for employees based outside the State of Alaska may be approved only in exceptional circumstances or when required by the position's job duties.

To view the full list of job responsibilities, please click HERE.

️If you have any questions regarding this position, please contact Sarah Randazzo, Signers' Business Office HR Coordinator, at [email protected].

• To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

The University of Alaska (UA) is responsible for providing reasonable accommodations to iniduals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

The University of Alaska (www.alaska.edu) is an Equal Opportunity/Equal Access Employer and Educational Institution. The University is committed to a policy of non-discrimination (www.alaska.edu/nondiscrimination) against iniduals on the basis of any legally protected status.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.

• Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.

Access to the reports is available at:

UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: https://www.uaa.alaska.edu/students/safety. Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: 907-786-1120 or [email protected] / 907-786-1214 or uaa_[email protected].

UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: https://www.uaf.edu/orca/files/ASFSR.pdf. Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: 907-474-7300 or [email protected].

UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: https://uas.alaska.edu/equity-and-compliance/docs/clery/UAS\_ASFSR.pdf. Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: 907-796-6371 or emailing [email protected].

Title : Customer Support Analyst

Location: Block United States

Job Description:

Company Description

Job Description

Customer Support Analyst will be responsible for maintaining/ enhancing customer relationships, ensuring customer deliverables and queries are addressed efficiently through NielsenIQ proprietary platforms. The job will focus on customer support through quality of deliverables, use of CSO/ MSD for task triaging and resolving customer requests to drive satisfactory customer experience

RESPONSIBILITIES

• The person will execute, monitor, and continuously improve the delivery management and service-related tasks assigned to the workstream as snapshot delivery, quality query resolution.
• Become an expert on NIQ processes and methodologies, playing an active role in improving deliverables' quality & efficiency.
• Ensuring query resolution and delivering data/information as per customer contractual terms, against stipulated success criteria and tracking mechanisms, aligning with customer on ways of working, and defining servicing elements of Joint Business Plan.
• Responsible for Triaging of customer queries/ request (data, resolution, snapshots) across markets and customer category groups and tracking actions for improvement as needed
• Working closely with other NielsenIQ teams to identify resolutions.
• Work in partnership with stipulated market's Customer Service teams in accordance with defined Job Aids and Process Design. Adhere to Performance KPIs to improve quality performances (on time delivery and data accuracy) and maintain work discipline.
• Drive adherence to KPI and process compliance for set of markets / processes.
• Operate in a hybrid physical-virtual and multi-cultural environment, liaising with stakeholders and colleagues.

A LITTLE BIT ABOUT YOU

A successful Customer Support Analyst manages 5 to 10 customers and/ or multiple NIQ market and will be responsible for snapshot delivery and quality query resolution; will ensure timely delivery of reports, databases and effective change management in order to standardize and automate the deliverables. Candidate is expected to identify, investigate and co-ordinate data resolution, process or product related changes/ queries, and be the first point of contact (through CSO/ MSD) for designated customers, ensuring efficient customer experience.

Qualifications

• Master's degree with preference to Marketing
• Preference to candidates having exposure to Excel and strong communication
• Preference to candidates with good exposure of Microsoft Excel (pivot tables, vlookup, conditional functions, conditional formatting, chart building, and formatting); and PowerPoint
• Analytical skills and aptitude for data and operational processes
• Project management aptitude (critical path, task sequencing, problem solving, etc.)
• Good organization skills, meeting deadlines, and team player
• Analytical and problem-solving skills
• CPG Knowledge is a plus
• Consistency, accuracy, proactivity and attention to detail is a must
• English language proficiency: writing and verbal
• Working knowledge of AI tools and ability to leverage them for query resolution, automation, and productivity improvements

SOFT SKILLS

• Communicate clearly with customers
• Consistency, accuracy, proactivity and attention to detail is a must
• Ability to translate technical details from different customer contexts
• Build network relationships in multi-cultural environment
• Troubleshooting using Influencing skills
• Ability to work under pressure and ask for support when required
• Logical thinking and adaptability with Transformation mindset

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ's principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. 

About NIQ

NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.

For more information, visit NIQ.com

Want to keep up with our latest updates?

Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich ersity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite iniduals who share our dedication to inclusivity and equity to join us in making a meaningful impact.

Position Title: 911 Call Diversion Specialist

Location: Seattle United States

Description

Position reports to: Clinical Supervisor of 911 Diversion

Type: Thursday, Friday Saturday. 8a-4p  

Location: Remote

Payrate: $31.97/hr.

Union Representation: Represented by OPEIU Local 8

Job Description:

Training Schedule: Candidates must demonstrate strong computer technology skills prior to hire and during training.

PROGRAM SUMMARY: Crisis Connections, in collaboration with Valley Communications Center, the Department of Health and King County Behavioral Health Recovery Division is developing an innovative team of behavioral health crisis responders and essential health & human services professionals with training in telephonic crisis intervention to support911 call centers.

This 911/988/211 Call Diversion project integrates emergency response services (911) with crisis intervention services (988) and health and human services (211). This aims to provide a more comprehensive and coordinated response to emergencies, mental health crises and essential needs support. This position will work closely with multiple teams, across multiple organizations.

We are seeking passionate iniduals who are dedicated to learning, thrive in changing environments and want to make a positive impact in their community to join this important initiative. Our role is critical to ensure that iniduals in crisis receive the support they need, while helping to reduce the strain on law enforcement and the criminal justice system.

POSITION SUMMARY:

The Diversion Specialist will play a key role in responding to iniduals in acute crisis who contact 911. Diversion Specialists will provide crisis intervention and information & referrals to essential community resources with the goal of stabilizing the inidual and reducing the likelihood of future crises.

This position has two key functions (1) providing immediate emotional support, de-escalation, and safety assessments and (2) assessing needs, performing intake screenings and providing appropriate information, referrals and advocacy as needed. Diversion Specialists are responsible for complete and accurate documentation of all calls and will receive extensive training. Those with an interest in the behavioral health system, contact center operations, data, human services and more may have opportunities to develop unique skillsets.

JOB DUTIES AND RESPONSIBILITIES:

• Responds to erted 911 calls (possibly in future online chat, and SMS texts) to provide emotional support, risk assessment, crisis intervention and health & human services supporting a consistent and non-judgmental manner.
• Uses effective communication skills to assist in behavioral health and suicide risk assessment and de-escalation of 911 contacts.
• Completes referral intakes for 911 contacts to appropriate crisis response and health & human services system partners for higher level of intervention as needed.
• Exhibits patience and responds to difficult contacts with sensitivity.
• Alerts Clinician immediately to content involving possible danger to identified client or to other people (including suicide, homicide, child/elderly abuse, and other violent threats or ideation).
• Makes every effort to resolve contacts in the least restrictive environment and without law enforcement involvement whenever possible.
• Completes accurate and detailed documentation for all contacts.
• Adheres to strict confidentiality policy.
• Completes other tasks/duties as assigned.

QUALIFICATIONS AND EXPERIENCE NEEDED:

• Minimum of a GED/High School diploma and four (4) years of full-time behavioral health work experience.
• Alternatively, a combination of education and experience will be considered (Master's degree / Bachelor's degree + 1 year BH experience / Associate degree + 2 years BH experience). Specifications: Behavioral health or substance use fields
• Experience as a behavioral health professional, crisis intervention, and contact center experience preferred.
• Excellent verbal, written, and communication skills.
• Evidence of computer technical proficiency and ability to work effectively in a fast-paced virtual environment.
• Skilled in in operating in web-based computer environments & navigating multiple platforms concurrently.
• Understanding of database and resource navigation concurrently.
• Knowledge of mental health services & essential health & human services landscape.
• Excellent call-handling skills, including the ability to respond to callers with patience, objectivity, and non-judgmental attitude.
• Demonstrated ability to problem solve.
• Evidence of ability to work effectively with a multi-disciplinary team of clinical staff and health & human services professionals.
• Proven track record demonstrating excellent attendance habits.
• Experience working in a remote environment preferred.
• Agency Affiliated Counselor (AAC) credential through the WA Department of Health required within 6 months of hire, for which Crisis Connections will reimburse the cost.

Requirements

Thriving employees means a thriving mission:

We work hard to embrace ersity and inclusion. We welcome everyone's lived experiences, cultures, and expertise, at Crisis Connections because it strengthens our team and the care we provide to the community. BIPOC, persons with disabilities, and members of the LGBTQ+ community are strongly encouraged to apply.

Working Conditions: Iniduals in this position should be able to sit or stand for lengthy periods of time. Iniduals will need to be able to wear a headset or earphones as they take calls and attend meetings. Iniduals will need to manage several IT/software platforms at once and be able to function in an environment with moderate noise and distraction.

• This position will expose you to conversations about suicide, mental health issues and staff responding to crisis situations.

We are dedicated to supporting our employees by offering excellent benefits and career progression opportunities.

• Excellent medical, dental, and vision coverage
• Annual wage increases
• Generous Paid Time Off & 12 Paid Holidays
• Discount on ORCA transit pass
• Free Parking & Flexible Schedules
• Growth opportunities
• Self-care tools & weekly check ins with your supervisor

Voluntary Benefits

• Short-term and long-term disability
• Flexible Spending Accounts (FSA)
• 403B Retirement Plan

Offers of Employment:

All offers of employment are contingent upon successful completion of a background check including a Criminal History Report and Reference Check.

Requirements

Computer Skills Assessment: Crisis Connections requires a basic Computer Skills assessment to measure computer literacy and skills. The assessment is approximately 15 minutes in length and timed. HR will provide a link to complete the test after screening qualified candidates.

• This assessment will be completed on the candidate's personal computer. Upon request, candidates may take the assessment at one of our 2 office locations as an accommodation. Additional accommodations for the assessment are provided upon request.

Technology Requirement:

• Smart phone with ability to download the Microsoft Multi-factor Authentication (MFA) application.

For Remote / Hybrid positions

• High speed internet (wired ethernet connection preferred). No Cellular or Hotspots.
• A quiet and confidential designated working area.

Internet & Work Environment Requirements:

• High Speed Internet access, including wired ethernet connection
• A quiet and confidential designated working area

DISCLAIMER:

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. As an adaptive organization, responsibilities can and will change in alignment with greater efficiencies and mission metrics.

EQUAL EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION:

Crisis Connections (CC) is committed to equal opportunity for all employees and applicants. CC does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state, or federal law.

In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified iniduals with disabilities to perform the essential functions of our positions.

Crisis Connections is an equal opportunity employer. We value having employees whose skills, experience and background reflect the erse populations we serve.

Salary Description

$28.43/hour

Title: Customer Service/Collections - Office Employee Class III

Location: Robbinsdale, MN

Requisition Number: 512553

Why North Memorial Health?

At North Memorial Health, you’re part of an inclusive health team that is rooted in our values: Advocate Courageously, Rally Together, Respect Uniqueness and Create Impact. Empathy and care are at the heart of North’s culture which is designed to actively support each team member’s wellbeing and growth. Our strength lies in our ersity, and we embrace the unique contributions and experiences of each person. Together, we empower patients to achieve their best health.

Our health system encompasses two hospital locations in Robbinsdale and Maple Grove as well as a network of 23 clinics which includes 13 primary clinics, 6 specialty clinics, 4 urgent care/urgency centers and emergency care offerings covering five counties. Our Robbinsdale Hospital, established in 1954, is a 385-bed facility recognized as the top Level 1 Trauma center for 25 years, as well as serving as a Level II pediatric trauma center. Our Maple Grove Hospital was established in 2009, is a 134-bed facility recognized as a top hospital in the state for Women and Children Care, with a Level III NICU, and is the largest Family Birth Center in the state (~5,000 deliveries per year and over 60,000 babies delivered). Both have been named to the 2022 Fortune/Merative 100 Top Hospitals® list, 2023 Women’s Choice Award Best Hospitals list.

Benefits the North Way!

As North Memorial Health is a non-profit organization you are eligible for the Public Student Loan Forgiveness program. Most part-time and all full-time positions are eligible for benefits.

• Health & Welfare Benefit Packages
• 401k Retirement Match or Pension Plan, based on workgroup eligibility 
• Generous Paid Time Off (PTO) Plans
• Adoption Reimbursement up to $3000 per child
• Child Care Discount Program with New Horizon 10% off weekly childcare tuition
• Education/Tuition Reimbursement 
• 24/7 Fitness Center Access for all benefit eligible team members

Commitment to Diversity, Equity & Inclusion

At North Memorial Health we recognize that the strength of our team lies in our ersity and make every effort to embrace the unique contributions and experiences of each person on our team. We strive to ensure that everyone feels like they are a valuable part of our community, with initiatives that reinforce our belief in ersity, equity, and inclusivity, to promote a workforce that enables authenticity, as we want to be our best when providing effective services to our patients. We acknowledge and celebrate the unique traditions, backgrounds, languages, beliefs, and customs of our community, and want everyone to feel welcome. Through our DE&I initiatives we hope to dispel myths, assumptions, and acts of implicit bias.

About this position

Coordinates the production steps necessary to submit accurate and timely bills to third party and private payers, monitors and follows up on all outstanding account balances, collects accounts in a timely manner while adhering to the NMHC Credit Policy, posts customer and third party payments to the accounts receivable, reviews remittance, advises and provides customer service to customers/customer groups in the resolution of customer accounts. Partners with the appropriate staff and departments to ensure optimal working relationships. Variation of duties may result based on the assigned area(s).

Requirements

Education

• High school graduate or equivalent (i.e., GED) required.   

Experience

Experience based on area:

Knowledge, Skills and Abilities

The North Memorial Health System is dedicated to building a erse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t perfectly align with every qualification listed, we encourage you to apply anyway. You may still be the right candidate for this or other roles.

Title: Commercial Sales Engineer

Location: Remote - France

Job Description:

About Zscaler

Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.

We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

Role

We are looking for a seasoned Sales Engineer to join our team. This is a fully remote France-based role, reporting to the Solutions Consulting Manager. The Sales Engineering role serves as a pivotal bridge between client vision and secure execution, translating technical needs into high-impact Zscaler solutions that drive business growth. Through expert advocacy and goal-oriented demonstrations, they accelerate the customer journey, ensuring a seamless and secure transition to the cloud.

What you’ll do (Role Expectations)

• Present the Zscaler cloud security platform to prospective customers
• Create and deliver demonstrations and gathering customer technical requirements
• Set the vision and translate goals into enticing and relevant recommendations
• Being the trusted advisor to our clients while aiding their transformational journey

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.
• You are resilient and adaptable. You view change as an opportunity and setbacks as temporary. You maintain composure and focus in high-pressure situations, guiding yourself and your team through complexity with a steady, positive hand.

What We’re Looking for (Minimum Qualifications)

• 1+ years of experience as a Pre-sales Sales Engineer or systems integrator
• Knowledge of enterprise networking and/or cloud security technologies
• Experience delivering technical presentations and demonstrations
• Experience working with sales to identify, qualify and scope opportunities, and deliver proof of value (POV) engagements to convert opportunities into technical victories
• Fluency in French and English

What Will Make You Stand Out (Preferred Qualifications)

• Stay up to date with industry trends and competitive solutions, products, and services
• Industry certifications - e.g CCNA, CCNP, CompTIA Security+
• Experience communicating complex technical solutions to mixed technical audiences

#LI-Remote #MG-3

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the erse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all iniduals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neuroergent or require pregnancy-related support.

Title: Customer Service Representative

Location: Fort Qu'appelle Canada

Job Description:

Job Description

Ignite your potential. Impact what matters.

Hi, we're HUB - a network of doers with erse stories and a shared goal to support our clients and communities. To do it, we believe in supporting each other, because great work happens when people come together, and that means building a team where anyone can spark an idea, and where everyone can make a difference. Where pushing ourselves forward helps us give more to others.

When you partner with us, you're at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy - so you're ready for tomorrow.

The Opportunity!

As the Customer Service Representative, you will be the first point of contact to all clients and will be responsible for assisting clients via the phone, email or in person. Your duties will include but not limited to taking payments and conducting transactions for clients.

You will initially perform many of the assigned duties in this position and other duties, projects and responsibilities may be added over time as you become more capable. Your role is vital to the overall performance of the Business Operations and as such there is a requirement that you are committed and determined to succeed in this position.

The successful candidate will be required to obtain their Restricted Auto License upon hire.

Part-Time career working out of our Fort Qu'Appelle branch location.

What you will bring to the role -

• Motivated to help support a erse team and contribute to a team environment.
• Pro-active and a self-starter with a keen attention to detail.
• Demonstrated ability to communicate effectivity in both written and verbal.
• Works well in a fast paced, client-focused environment.
• Proficiency in windows-based computer systems.

Why Join HUB?

• An exceptional, welcoming, and inclusive company culture.
• Excellent compensation, benefits, RRSP match, referral incentives, and company perks.
• Work flexibility.
• Paid educational training and vast learning opportunities.
• Room for advancement and growth within the organization.
• Paid day off for your birthday - we want to celebrate you!

What makes us different than all the rest?

Our Vision: To be everywhere risk exists - today and tomorrow. Helping protect what matters most.

Our Mission: To protect and support the aspirations of iniduals, families, and businesses. To empower our employees to learn, grow and make a difference in their communities.

Our Core Values:

• Entrepreneurship: We encourage innovation and educated risk-taking.
• Integrity: We do the right thing every time.
• Teamwork: We work together to maximize results.
• Accountability: We measure and take responsibility for outcomes.
• Service: We serve clients, communities, and colleagues.

Ready to join HUB and build a career in a rapidly growing industry? Apply today for the Personal Insurance Advisor opportunity at our Fort Qu'Appelle branch!

Department Account Management & Service

Required Experience: 1-2 years of relevant experience

Required Travel: No Travel Required

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team [email protected]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Title: Operations Supervisor

Location: Morrisville United States

remote type

On-Site

locations

VT - Morrisville

time type

Part time

posted on

Posted 5 Days Ago

time left to apply

End Date: May 14, 2026 (30+ days left to apply)

job requisition id

R0862133

We’re building a world of health around every inidual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions:

1. Management

• Work effectively with store management and store crews
• Supervise the store’s crew through assigning, directing and following up of all activities
• Effectively communicate information both to and from store management and crews

2. Customer Service

• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture. (Greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
• Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations)
• Maintain customer/patient confidentiality

3. Merchandise/Presentation

• Price merchandise
• Stock shelves
• Support the planning, execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
• Support the planning, execute the display and maintenance of off-shelf merchandise

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills, supervision, and influencing skills
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

• Experience as a retail supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

20

Time Type

Part time

Pay Range

The typical pay range for this role is:

$17.00 - $26.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 05/14/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Title: Events Co-Ordinator

(Part Time)

Location: Derby United Kingdom

Job Description:

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Position: Events Coordinator (Part Time)

Location: Derby, UK (Onsite with our client Rolls-Royce)

Schedule: 24hrs per week (Monday, Tuesday, Wednesday 8.5 hrs per day between 7.00am - 10.30pm)

What this job involves: As an Events Coordinator at JLL, you'll play a crucial role in shaping a brighter way for our clients, particularly Rolls-Royce, by orchestrating impactful and memorable events. Working on-site in Derby, you'll be responsible for planning, organising, and executing a wide range of corporate events, from small team meetings to large-scale conferences. This position offers a unique opportunity to collaborate with erse teams across the UK, embracing our culture of innovation and collective success. You'll be empowered to bring creative ideas to the table, contributing to the overall success of our client's events strategy while advancing your own career in event management within the UK's dynamic corporate landscape.

What your day-to-day will look like:

• To ensure all guests receive an excellent welcome and that you consistently deliver high quality, great service
• To process the booking in of the sites Events in accordance with local clearance procedures using client software programs.
• Provide support to the Events Manager and deputise in their absence.
• Use computer as an effective communication tool, inputting data as requested into excel and word documents
• Ability to identify and escalate building maintenance issues/hazard perception
• Attend training as appropriate/on-line/out of house/self-development
• To handle any guest complaints and provide a swift solution or escalate as appropriate
• To ensure you are immaculately dressed in uniform and adhere to Client and JLL grooming standards
• To portray a friendly, professional and courteous demeanour at all times, using open and appropriate body language
• To ensure telephone and email etiquette is professional and adhered to at all times, including the answering and directing of calls
• To be articulate and pre-empt the needs of clients and visitors
• To effectively deliver to all guests, Health and Safety and building information as necessary including evacuation procedure upon arrival
• To communicate effectively with other departments, ensuring Events run as smoothly as possible
• To communicate professionally with residents of the building (inc. building-wide messages) and the client, always providing a 5* level of service
• To be responsible for the upkeep and cleanliness of your allocated area including any filing and next shift preparation
• To efficiently report any maintenance, IT or Health and Safety concerns to the relevant department
• To maintain and actively utilise a portfolio of information to assist with client queries for example, transport, car parking, local amenities, restaurants, hotels etc.
• To actively complete departmental checklists ensuring quality of service and standards pertaining to the presentation and maintenance of meeting rooms and public areas
• To assist in any other reasonable duties as required by your colleagues, Managers, or clients
• To be flexible and be available for variety of different shifts

Required Experience:

• Experience in corporate event planning and coordination in the UK
• Strong organisational and multitasking skills
• Excellent communication and interpersonal abilities
• Proficiency in MS Office suite and event management software
• Ability to work independently and as part of a team
• Flexibility to occasionally work outside regular hours as events require

At JLL, we believe the most effective teams are built when everyone is empowered to thrive. We support each other's wellbeing and champion inclusivity and belonging across teams. By joining our Events Coordination team, you'll be part of an organisation that chooses to take the more inspiring, innovative, and optimistic path on our journey toward success. We invite you to bring your unique perspective and help us shape the future of corporate events in this exciting part-time role, contributing to the UK's vibrant business community.

#LI-DW2

Location:

On-site -Derby, GBR

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to iniduals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Title: Operations Supervisor

Location: San Jose United States

remote type

On-Site

locations

CA - San Jose

time type

Part time

posted on

Posted 5 Days Ago

time left to apply

End Date: May 19, 2026 (30+ days left to apply)

job requisition id

R0865536

We’re building a world of health around every inidual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions:

1. Management

• Work effectively with store management and store crews

• Supervise the store’s crew through assigning, directing and following up of all activities

• Effectively communicate information both to and from store management and crews

2. Customer Service

• Assist customers with their questions, problems and complaints

• Promote CVS customer service culture. (Greet, offer help, and thank)

• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers

• Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations)

• Maintain customer/patient confidentiality

3. Merchandise/Presentation

• Price merchandise
• Stock shelves
• Support the planning, execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
• Support the planning, execute the display and maintenance of off-shelf merchandise

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills, supervision, and influencing skills
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

• Experience as a retail supervisor

Education

High School diploma or equivalent preferred but not required

Anticipated Weekly Hours

16

Time Type

Part time

Pay Range

The typical pay range for this role is:

$0.00 - $0.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 05/19/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Title: Beauty Sales Consultant

Lic

remote type

On-Site

locations

MA - Wellesley

time type

Part time

posted on

Posted 5 Days Ago

time left to apply

End Date: May 15, 2026 (30+ days left to apply)

job requisition id

R0861891

We’re building a world of health around every inidual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

It is a great time to join the beauty retail ision of CVS Health, as America’s leading retail pharmacy with more than 8,000 stores and continuing to grow. We are seeking a talented, sales oriented, Licensed Beauty Sales Consultant who is passionate about the beauty industry and believes the customer experience should be topnotch. We have partnered with service industry leaders to bring top-notch beauty services to our customers in-store.

• Provide personalized sales service based on customer needs, productive upselling and suggestive selling.
  Maneuver in a conversation to stimulate a different thought process. This means you are confident and comfortable using your verbal skills to generate sales.
• Be the brand expert by answering customer questions in detail with product knowledge to produce the largest sales basket possible.
  Engage all customers with CVS services, Beauty Club programs and invite customers to in-store events and/or explain current promotions to close the sale of products and services.

Performing Services

• Represent both the CVS and partner brands when interacting with customers and uphold the highest standards of service.
• CVS Licensed Beauty Sales Consultants are required to provide ear-piercing services in all stores. Licensed Beauty Sales Consultants are also required to perform all other applicable services offered in any location in which they work.
  CVS Licensed Beauty Sales Consultants must successfully pass assessments of proficiency before performing services in store.
• Educate beauty customers by demonstrating proper product usage and highlighting product features and benefits to help drive purchase conversion.
  Manage time effectively between consultations, scheduled services and walk-in clients.
• Display current and active Cosmetology/Esthetician license during all working hours in all locations in which they work as mandated by the state.

Operational

• Create and maintain product displays and display special promotional materials in support of key brand, corporate and local advertising efforts.
• Participate in and represent CVS at sales programs and/or events.
  Maintain a beautiful and clean zone by keeping your assigned area well-stocked, well-merchandised and compliant with hygiene standards for a positive shopping and service experience.
• Ensure that all CVS sanitation and hazardous waste disposal policies are executed in a timely and compliant manner.
  Complete ongoing sales, brand, and paid service execution training in a timely manner with CVS and service partners to ensure knowledge and skills are modern and current.
• Maintain a professional colleague appearance in compliance with company policies and guidelines at all times.
  Be our customer’s Beauty Expert by being plugged-in to all of the latest beauty trends and techniques. Be a beauty enthusiast!

Why You’ll Love Working Here!

• Exposure to the latest and greatest product in the industry through brand interaction, training and more.
• Gratis. Everyone loves free samples!
  Aspire to be one of the top Beauty Sales Consultants to earn an invitation to the annual tradeshow. The day is full of learning, demonstrations and surprises!
• You will be helping people on their path to better health. When people feel good about themselves and take care of their beauty needs, that translates to a positive impact on the rest of their lives, and you will contribute to this impact!
• Must possess a current and valid Cosmetology/Esthetician License in the state in which you will be working.

Preferred Qualifications****Education

• High School diploma or equivalent preferred but not required.
• Must maintain an active Cosmetology/Esthetician license at all times in the state you are employed and ensure it is present and displayed during working hours at your work site(s) as mandated by that state.
  CVS Licensed Beauty Sales Consultants must demonstrate the ability and willingness to perform ear-piercing services in all stores. Licensed Beauty Sales Consultants are also required to perform all other services offered in any location in which they work.
• Must pass all required skills assessments and training courses to fully execute paid service options offered in the store locations in which you work.
• Ability to use sales data with product/brand knowledge to meet sales and beauty service goals
• Strong interpersonal, organizational and communication skills.
  Goal-driven, with an ability to multi-task.
• Ability to work independently and as an integral part of a team in a fast-paced environment, handling multiple priorities and quickly learning new procedures.
  Available to work at a CVS store and travel to sales programs and events as needed.
• Available to work a flexible retail schedule, which may include mornings, evenings, weekends, extended hours and “Peak” Hours
  Nevada Licensed Beauty Sales Consultant applicants must provide confirmation of a MAKEUP ARTIST REGISTRATION/ THREADER REGISTRATION issued from the state of Nevada.
• In specific CVS stores, we require bi-lingual beauty advisors that can speak to customers in both English and Spanish.
  Must be at least 18 years old.
• High school diploma or equivalent.
• Prior beauty sales experience with a strong passion for beauty.
  Physical Requirements
  Stand for extended periods of time and move throughout the store in order to provide excellent customer service, including providing services and beauty consulting, and perform other task work such as stocking and facing product displays and updating advertising promotions.
• Able to stoop, kneel or crouch, and able to reach or grasp objects, including objects on lower shelves.
  Able to perform duties requiring manual dexterity (e.g., hair styling, makeup applications, ear piercing).
• Physical abilities to support the Required Qualifications listed above.
  Required Qualifications

Anticipated Weekly Hours

20

Time Type

Part time

Pay Range

The typical pay range for this role is:

$17.00 - $26.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 05/15/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Title: Customer Service Representative

Location: San Jose United States

Job Description:

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location.

Opening available at the following branch location:

• Enterprise San Jose Airport

This is a part time position with a starting rate of pay $21.15 / hour based on a 40 hour workweek.

We offer a robust Benefits Package including, but not limited to:

• Paid time off
• Employee discount
• Retirement savings plan
• Extended Health Benefits (Medical, Prescription Drug, Dental and Vision)
• Life Insurance
• Training and development

Must be able to work 40 hours per week from 230pm-11pm Thursday-Monday (Tuesdays & Wednesdays off)

Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.

Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a erse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.

Responsibilities

• Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
• Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned
• Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
• Meet and greet customers in a friendly and timely manner
• Provide directions and general assistance
• Assist to assess condition of rental upon return
• Process returns, check-ins and exit kiosk transactions
• Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed
• Understand and communicate rental terms and conditions, vehicle features and other services
• May sell optional protection products, upgrades, fuel options and other additional equipment
• Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
• Clean vehicle interior and exterior by hand or by operating washing equipment when needed
• Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
• Perform miscellaneous and backup duties job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications

• Must be at least 18 years old
• High school diploma or GED equivalent required
• Some college preferred
• Must have at least 6 months prior customer service retail or administrative support
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• Must be able to work 40 hours per week from 230pm-11pm Thursday-Monday (Tuesdays & Wednesdays off).

We will consider qualified applicants with criminal histories as required by, and consistent with, applicable law.

Title: Medical Interpreter - Anuak

Location: Rochester United States

Job Description:

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Responsibilities

• Carry out the duties of the medical interpreter with focus on lesser acute appointments; may help with higher acuity appointments depending on business need.
• Receives training and guidance form Medical interpreter II and Medical Interpreter III and Quality Assurance team.
• Supports and helps Clinical teams in their duties and responsibilities to increase successful outcomes and patient satisfaction with the hospital.
• Monitor self-performance with regards to interpreting skills.
• Help provide information on role and limitations of role to both patients and providers to contribute to a successful encounter.
• Utilizes terminology glossary created by Medical Interpreter III and Quality Assurance team.
• Actively completes training and education developed by Medical Interpreter III and Quality Assurance team.
• Document encounters within the Language Services dispatching system. Utilize on-line computer systems such as Outlook Express, some knowledge of Microsoft Suite is preferred, and usage of Epic as required.
• May be asked to help with translations or reviews on ad hoc manner.
• May be asked to help with on-call interpreting needs based on business need.
• Job may be physically demanding.
• This vacancy is not eligible for sponsorship, and we will not sponsor or transfer visas for this position.

Qualifications

• Fluency in English and foreign language(s)at a Superior, Advanced High, Advance-Mid or Advanced-Low level according to ACTFL http://www.actfl.org/files/public/Guidelinesspeak.pdf.
• High School degree required.

Additional Qualifications:

• High level of customer service and a positive approach.
• Familiar with ersity of various cultural and socio-economic backgrounds.
• Good interpersonal, organizational, and time-management skills.
• Knowledge of computer systems.
• Good analytical skills.
• Associates or Bachelor degree preferred.
• 1-2 years of experience as an interpreter and strong medical vocabulary (including vocabulary of medical specialties, to interpret for our medical specialties clinics) is preferred.
• Certification through the Certification Commission for Healthcare Interpreters (CCHI) or The National Board of Certification for Medical Interpreters (NBCMI) is preferred. The CCHI exam includes an Associate Healthcare Interpreter (AHI) status or the Certified Healthcare Interpreter (CHI) status. Certification through the NBCMI includes the Certified Medical Interpreter (CMI) status, Qualified Medical Interpreter (QMI) status, or Screened Medical Interpreter (SMI) status.

Exemption Status

Nonexempt

Compensation Detail

Experience and tenure may be considered along with internal equity when job offers are extended.; $25.87 - $38.05 / hour

Benefits Eligible

Yes

Schedule

Part Time

Hours/Pay Period

40

Schedule Details

Business hours are from 7am-6pm Monday-Friday. Candidate will be working minimum 4hrs a day Monday-Friday. Candidates schedule shift will be determined when hired and based on patient volumes.

Weekend Schedule

As Needed

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Recruiter

Casie Johnson

Foreclosure Fairness Program Specialist

(COM 2)

At the Department of Commerce, we're reimagining what's possible in government. We're builders, thinkers, and change-makers, working at the intersection of innovation, community, and impact. From unlocking critical funding to fueling inclusive economic growth, we're turning big ideas into real-world solutions that uplift people and places.

Our agency's strength lies in the ersity of our workforce and the breadth of the lived experiences and perspectives employees bring to the work. We believe equity is not just a value but a practice, which is reflected in how we design programs, engage communities, and deliver outcomes. We foster a workplace culture where curiosity is encouraged, bold thinking is welcomed, and collaboration drives our impact.

Let's build what's next, together.

The Housing Division (HD) partners with local governments, Tribes, housing authorities, nonprofits, and other organizations to develop and preserve affordable housing, promote inidual and family self-sufficiency, and reduce adult and youth homelessness.

This position provides comprehensive operational, administrative, and technical support for the Foreclosure Fairness Program (FFP), with a primary focus on managing mediator certifications, processing mediation referrals, and maintaining accurate program records. This position ensures compliance with statutory requirements through accurate database management, eligibility determination, and mediator assignment. It also supports stakeholder communication, customer service, training coordination, fiscal tracking, and contributes to program improvements, policy updates, and legislative implementation. The role requires strong attention to detail, problem-solving, and the ability to work collaboratively with mediators, legal professionals, agency staff, and the public to uphold the objectives of the program and promote access to foreclosure mediation services.Mediator Certifications Management and Recording

Tasks include:

• Completes the mediation process, by entering mediator certifications data and associated documents into FFP database
• Troubleshoots and follows up with mediators regarding issues, inconsistencies, or incomplete certifications received by Commerce.
• Runs reports and follows up with Mediators on pending cases to assess case status for possible certification.
• Maintains data integrity by independently conducting database case cleanup, updating and correcting older cases, correcting data on previously entered certifications or cancellations.
• Provides technical assistance and respond appropriately to inquiries from clients, such as borrowers, referrers, financial institutions, trustees, attorneys, mediators, other state agencies and the general public
• Seeks assistance of the program manager and/or staff as needed for challenging or unresolved issues/questions and tracks them until resolved.

Mediation Referrals Intake, Eligibility Determination, and Mediator Assignment.

Tasks include:

• Processes mediation referrals:
• Process referrals for mediation received by the Foreclosure Fairness Program by following the referral intake decision tree.
• Determines eligibility by assessing completeness and accuracy of referrals and informs appropriate parties of status. Consults with stakeholders to ensure referral documentation is accurately completed.
• Navigates questionable referrals by researching statute and historic cases. As needed, works with program staff, manager and/or Office of the Attorney General to determine eligibility in complex or novel cases.
• Tracks status of referrals and reassignments and makes corrections to the database as needed.
• Assigns eligible cases to available mediators and produces and oversees notifications to all parties within the required 10-day timeframe.
• Maintains the program database, including referrals, cancellations, ineligibility determinations, reassignments, and session schedules as they occur.
• Maintains effective relationships with trustees, referring attorneys, and housing counselors, including formal and informal communication that will further program objectives such as, improving the quality and completeness of incoming referrals and processing them for mediation.

Other Program Operational Needs and Customer Service

Tasks include:

• Maintains current knowledge of pertinent state statutes and program guidelines.
• Monitors incoming program emails and phoneline and responds or forwards to appropriate staff.
• Assists with coordination and planning of events, stakeholder meetings, or other program-related meetings or events.
• Attend meetings and work with IT on FFP database improvements and maintenance as needed.
• Maintains the program website and assists with developing website content - including documents, forms, and information for various users: referrers, mediators, trustees, homebuyers, financial institutions.
• Works with the program manager to prepare and send regular updates to mediators, referrers, trustees and other stakeholders.
• Assist with collecting data, preparing program reports, and providing weekly/monthly/quarterly summaries as needed.
• Monitors and updates program forms and website information.
• Develops program procedures, guidelines and other documents for updates consistent with RCW 61.24 and program policies.
• Assists with the development of Agency-request legislation and/or rule-making work, as needed.
• Assists Program Manager with implementation of provisos and statutory changes outlined in legislation.
• Updates Administrative Desk Manual - as policy and processes change.

Program Budget/Fiscal and Contract Management

Tasks include:

• Inputs and maintains contracts in contract management system (CMS).
• Reviews, prepares, and processes contractor invoices and advances.
• Processes and reconciles program payments for both revenue fees into the Foreclosure Fairness Account
• Approves and manages Inidualized Payment Agreements for the Foreclosure Prevention Fee.
• Support data management and reporting needs of the program.

Mediator Training and Support

Tasks include:

• Represent agency at mediator trainings/conferences.
• Participate in and support training, information, and guidance for foreclosure mediators.
• Update training/guidance manuals, and assist with emailing program updates to referrers and mediators, website postings, etc.
• Assists with the development and implementation of external user testing for the FFP Database for mediators and housing counselors.
• Assist in preparation for meetings and related duties.

Required Position Qualifications:

Six (6) years of combined experience and/or education as described below:

Experience in affordable housing, housing finance, real estate/lending, community or economic development with a focus in two or more of the following areas:

• Banking/lending
• Asset Building Data entry and database maintenance
• Knowledge of foreclosure process in Washington State
• Technical writing including developing reports, procedures, training materials, etc.
• Customer Service
• Processing Foreclosure Fairness program applications and determining eligibility
• Providing technical program support and training

Education involves public administration, business, public policy, housing or related field. Qualifying education post High School or equivalent may be substituted year for year for experience.

Examples of how to qualify:

• 6 years of experience
• 5 years of experience and one year of education
• 4 years of experience and two years of education
• 3 years of experience and three years of education
• 2 years of experience and four years of education
• 1 year of experience and five years of education

Preferred/Desired Qualifications:

• Understanding of or experience working with foreclosure issues in Washington State.
• Understanding of or experience working with conflict resolution.
• Able to learn and use special programs such as GoToMeeting, Survey Monkey, and other Internet-based programs.

Required Position Competencies:

• Demonstrates the ability to effectively listen to, process, and integrate guidance, feedback and direction from multiple iniduals, including Program Manager, Program Supervisor, and cross-functional stakeholders.
• Demonstrates the ability to read, comprehend, interpret, and appropriately apply statutes, regulations, and program requirements to ensure compliance, inform decision-making, and guide operational or policy implementation.
• Demonstrates the ability to manage and respond to daily communications and intake requests, including emails, phone calls, referrals, and other inquiries-for the Foreclosure Fairness Program in a timely, organized, and customer-focused manner.
• Ability to develop positive, productive, and respectful working relationships with clients, stakeholders, and co-workers.
• Knowledge of and ability to interpret RCW 61.24 and applicable Washington State statutes related to the Foreclosure Fairness Program.

To be considered for this position, the following are needed:

• A complete and detailed online application.
• A cover letter (enter online).
• At least three professional references (enter online).

For questions about this recruitment, please contact our recruitment team via email: [email protected] - please reference the job number in your message.

Work from Anywhere in Washington State 

This position may be located anywhere within Washington State though occasional travel to a Commerce office building or in-state travel to attend events or meetings may be required. If selected, you will need to travel to pick up equipment and receive instruction. Many Commerce employees work remotely or have a hybrid schedule.

This recruitment may be used to fill future vacancies over the next 60 days.

Technical support is provided by NEOGOV, 855-524-5627 (can't log in, password or email issues, error messages). DES job seeker support may answer general questions regarding the recruiting system at [email protected].

Our Commitment to Equal Opportunity 

The Washington State Department of Commerce is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity ersity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application, testing, or interview process or this job announcement in an alternative format may email Human Resources at [email protected].  Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.            

Department of Commerce also offers a competitive benefits package including: medical and dental insurance benefits, retirement and deferred compensation plans, 11 paid holidays each year, 14-25 vacation days per year (depending on length of employment), 8 hours of sick leave per month (if full time employed), bereavement leave, an employee assistance program, as well as other benefits. Please see the Benefits Tab for more details.

Title: Software Engineer II

Location: Mason United States

Job Description:

Software Engineer II for Intelligrated Systems, LLC in Mason, OH

Responsibilities:

• Provide timely remote technical support to our external and internal customers for their Honeywell Intelligrated material handling systems.
• Troubleshoot electrical mechanical components using electrical drawing and systems manuals, as well as debugging the control systems and databases running on PLC's and servers.
• Utilize sound troubleshooting techniques, strong communications skills, both verbal and written, and a customer service focus.
• Document the steps followed to resolve the incident and create relevant knowledge base articles after the fact.
• Perform root cause analysis for high severity incidents where metrics dictate.

YOU MUST HAVE:

• Qualified applicants must have a Bachelor's degree or foreign equivalent in Science, Technology Engineering, Math, or a related field, and 5 years of experience in software development.
• Must have 3 years of experience with the following: Debugging C, C++, C# Code; Databases; Linux, QNX, and windows operating systems; Jira and confluence; Automated Material Handling or Automation industries.
• Up to 5% domestic travel required.
• Telecommuting permitted up to 2 days per week.

ADDITIONAL INFORMATION:

• Location: Mason, OH
• 40 hours/week
• Employee Referral Fee: $1500
• If offered employment must have legal right to work in U.S. EOE.

Title: Precertification Representative PRN

HCA Florida North Florida Hospital​

Gainesville, FL, United States

PRN/Per Diem

Work From Home

Admitting Registration Clerical and Scheduling

Job ID: 4367774

Job Description:

Introduction

This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each inidual is recognized. Submit your application for the opportunity below: Precertification Representative Work from Home

Benefits

Parallon offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

• Free counseling services and resources for emotional, physical and financial wellbeing

• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

• Employee Stock Purchase Plan with 10% off HCA Healthcare stock

• Family support through fertility and family building benefits with Progyny and adoption assistance.

• Referral services for child, elder and pet care, home and auto repair, event planning and more

• Consumer discounts through Abenity and Consumer Discounts

• Retirement readiness, rollover assistance services and preferred banking partnerships

• Education assistance (tuition, student loan, certification support, dependent scholarships)

• Colleague recognition program

• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

We are seeking a Precertification Representative for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

Job Summary and Qualifications

The Precertification Representative is responsible for requesting, obtaining and following up on authorization requests. Requests and interdepartmental scheduling with minimal delay to customer. Correct utilization of all systems and accurately enters all mandatory information. Provides instructions to patients and physician's staff on authorization requirements and information. Establish and maintain a working knowledge and vocabulary of scheduled procedures. Manage daily operations including but not limited to: Meditech, Orders Management System, Call Center Equipment (phones, etc.), payer websites.

In this role you will:

• Requests, obtains and follows up on authorization requests
• Processes Phoned and/or faxed requests processed in a prompt and timely manner
• Stat requests and interdepartmental scheduling processed promptly;
• Contacts the facilities, physicians' offices and/or insurance companies to resolve denials/appeals
• Schedules patient tests, and/or procedures in a prompt, courteous manner;
• Correctly utilizes the features of the Meditech system and accurately enters necessary information;
• Instructs patients and physician staff on authorization, test preparation and registration information;
• Establishes and maintains a working knowledge and vocabulary of procedures scheduled;
• Demonstrates the willingness and ability to process requests for diagnostic procedures and coordinates the Peer to Peer function as needs arise
• Checks patient orders for compliance with Medicare guidelines
• Processes physician's orders in accordance with department standards
• Assists with orientation of new employees as needed and serves as a resource within the department;
• Displays confidence when processing difficult or interdepartmental requests;
• Recognized by customers as knowledgeable and helpful

Qualifications:

• High school diploma or GED preferred.
• One year of precertification experience preferred
• Previous Call Center Experience preferred
• Meditech experience a plus
• Virtual Employees are required to have wired High Speed Internet Speed 25 MBS Download and15MBS Upload
• Remote employees are required to live within 60 miles of an HCA hospital.

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Precertification Representative PRN opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Title: Administrative Assistant - Wyoming Connections Academy

Job category: Administrative/Clerical

Job Description:

School Summary

Wyoming Connections Academy is a tuition-free, online school for students in grades K-12 throughout Wyoming. Wyoming Connection Academy is authorized under state law as a distance education program of Big Horn County School District #1 and operates under the Wyoming Switchboard Network. Wyoming Connections Academy was founded in 2009 as Jackson Hole Connections Academy, and in 2011 became Wyoming Connections Academy. The school is operated through a contract with Connections Academy, LLC, to provide its educational program. Connections Academy, a ision of Connections Education, is accredited by Cognia, formerly AdvancED, and Wyoming Connections Academy is accredited through Big Horn County School District #1.

Position Summary and Responsibilities

Working from the office in Cody, Wyoming, with virtual, remote possibilities, the Part-Time Administrative Assistant will focus a majority of its responsibilities on special project and truancy/attendance, while also supporting with daily administrative tasks of the school such as answering phones and email, receiving visitors, assisting the principal and teachers with administrative tasks, filing, and other duties as assigned.

Responsibilities may include but are not limited to:

• Entering data into the online student information system;
• Special projects as designated by the School Leader;
• Supporting school staff with student attendance/truancy;
• Managing student files and records;
• Generating reports;
• Answering the phones;
• Scheduling appointments;
• Speaking with Parents and Students;
• Assisting with various personnel duties;
• Ordering office supplies;
• Interacting with vendors;
• Assisting with State Testing duties;
• Responsible for requesting, filing, uploading and scanning of special population records with guidance and oversight from the Manager of Special Education;
• Assisting the Leadership Team and Special Populations Department with a wide variety of daily responsibilities; and
• Additional duties as assigned.

Requirements

• Technologically proficient with Microsoft Office tools (emphasis on Excel), Google Suite, and web-based applications is essential
• Ability to multitask in a fast paced environment
• Detail oriented and ability to effectively handle multiple priorities
• Good interpersonal skills and attention to detail
• Ability to work effectively both with and without supervision
• Self-starter and independent worker
• Excellent communication skills, both oral and written
• Customer focused approach
• High degree of flexibility
• Must report to the Cody, Wyoming office on a rotation basis
• Must be able to use a personal electronic device and email address for 2-step authentication

Title: Precertification Representative PRN

Parkridge Medical Center

Chattanooga, TN, United States

PRN/Per Diem

Work From Home

Admitting Registration Clerical and Scheduling

Job ID: 4367774

Job Description:

Introduction

This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each inidual is recognized. Submit your application for the opportunity below: Precertification Representative Work from Home

Benefits

Parallon offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

• Free counseling services and resources for emotional, physical and financial wellbeing

• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

• Employee Stock Purchase Plan with 10% off HCA Healthcare stock

• Family support through fertility and family building benefits with Progyny and adoption assistance.

• Referral services for child, elder and pet care, home and auto repair, event planning and more

• Consumer discounts through Abenity and Consumer Discounts

• Retirement readiness, rollover assistance services and preferred banking partnerships

• Education assistance (tuition, student loan, certification support, dependent scholarships)

• Colleague recognition program

• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

We are seeking a Precertification Representative for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

Job Summary and Qualifications

The Precertification Representative is responsible for requesting, obtaining and following up on authorization requests. Requests and interdepartmental scheduling with minimal delay to customer. Correct utilization of all systems and accurately enters all mandatory information. Provides instructions to patients and physician's staff on authorization requirements and information. Establish and maintain a working knowledge and vocabulary of scheduled procedures. Manage daily operations including but not limited to: Meditech, Orders Management System, Call Center Equipment (phones, etc.), payer websites.

In this role you will:

• Requests, obtains and follows up on authorization requests
• Processes Phoned and/or faxed requests processed in a prompt and timely manner
• Stat requests and interdepartmental scheduling processed promptly;
• Contacts the facilities, physicians' offices and/or insurance companies to resolve denials/appeals
• Schedules patient tests, and/or procedures in a prompt, courteous manner;
• Correctly utilizes the features of the Meditech system and accurately enters necessary information;
• Instructs patients and physician staff on authorization, test preparation and registration information;
• Establishes and maintains a working knowledge and vocabulary of procedures scheduled;
• Demonstrates the willingness and ability to process requests for diagnostic procedures and coordinates the Peer to Peer function as needs arise
• Checks patient orders for compliance with Medicare guidelines
• Processes physician's orders in accordance with department standards
• Assists with orientation of new employees as needed and serves as a resource within the department;
• Displays confidence when processing difficult or interdepartmental requests;
• Recognized by customers as knowledgeable and helpful

Qualifications:

• High school diploma or GED preferred.
• One year of precertification experience preferred
• Previous Call Center Experience preferred
• Meditech experience a plus
• Virtual Employees are required to have wired High Speed Internet Speed 25 MBS Download and15MBS Upload
• Remote employees are required to live within 60 miles of an HCA hospital.

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Precertification Representative PRN opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Title: HC & Insurance Operations Processing Sr Rep

Location: Plano TX United States

Job Description:

"NTT DATA is seeking to hire a Remote Claims Processing Associate to work for our end client and their team.

In this Role the candidate will be responsible for:

• Processing of Professional claim forms files by provider
• Reviewing the policies and benefits
• Comply with company regulations regarding HIPAA, confidentiality, and PHI
• Abide with the timelines to complete compliance training of NTT Data/Client
• Work independently to research, review and act on the claims
• Prioritize work and adjudicate claims as per turnaround time/SLAs
• Ensure claims are adjudicated as per clients defined workflows, guidelines
• Sustaining and meeting the client productivity/quality targets to avoid penalties
• Maintaining and sustaining quality scores above 98.5% PA and 99.75% FA.
• Timely response and resolution of claims received via emails as priority work
• Correctly calculate claims payable amount using applicable methodology/ fee schedule

Requirements:

• 3 year(s) hands-on experience in Healthcare Claims Processing
• 2+ year(s) using a computer with Windows applications using a keyboard, navigating multiple screens and computer systems, and learning new software tools
• High school diploma or GED.
• Previously performing - in P&Q work environment; work from queue; remotely
• Key board skills and computer familiarity -
  • Toggling back and forth between screens/can you navigate multiple systems.
  • Working knowledge of MS office products - Outlook, MS Word and MS-Excel.

Preferred Skills & Experiences:

• Amisys
• Ability to communicate (oral/written) effectively in a professional office setting
• Effective troubleshooting where you can leverage your research, analysis and problem-solving abilities
• Time management with the ability to cope in a complex, changing environment"

Title: Part Time Bilingual Patient Access Rep II - Ames Clinic

Location: Ames United States

Job Description:

As a Patient Access Representative II, you will be responsible for ensuring a positive and seamless experience for patients and visitors at the front desk of PHC medical and dental clinics. You will be the first point of contact, providing exceptional customer service as you greet patients, complete the registration process, assist with financial screenings, schedule appointments, and help patient access appropriate support resources. This role ensures efficient front office operations by managing the reception area, supporting revenue cycle processes, and collaborating closely with the care team. You will contribute to the improvement of clinic workflows and patient satisfaction by proactively addressing scheduling needs and participating in quality improvement initiatives.

This position is located at PHC Story County Clinic in Ames, an integrated clinic offering medical, behavioral health, and dental services. This position is scheduled 20 hours per week within the clinic hours of Monday - Friday 8 AM - 5 PM. Our team members are occasionally needed to cover other shiftsbor to work at other PHC clinics in Ames, Des Moines, and Marshalltown. Mileage reimbursement and/or an out of town travel bonus may apply.

What You Will Do

• Takes actions to create a positive customer experience for internal and external customers. Greets visitors, offering prompt and friendly service to those entering the building, calling on the phone, or through electronic messages in a professional and timely manner to ensure their needs are met. Manages the waiting area. Ensures the reception area and waiting room is clean and tidy. Maintains visitor log. Provides and collects visitor badges.

• Accurately documents messages and communicates to the appropriate inidual.

• Schedules patient appointments for medical and dental clinics, identifying and correcting inaccuracies.

• Completes accurate registration per the medical and/or dental clinic patient registration workflows paying particular attention to patient phone number, address, household income, homeless status, and guarantor.

• Accurately loads insurance into the patient's registration, ensuring insurance name and ID number are correct. Utilizes Real Time Eligibility (RTE) to confirm active insurance eligibility.

• Ensures a consistent revenue cycle process in medical and dental clinics. Maintains knowledge about enrollment and verification processes for medical and dental services at PHC.

• Performs insurance verification prior to patient appointments to confirm active coverage for the visit. Helps patients apply for the sliding fee program. Refers patients to Patient Service Specialists for Medicaid, Marketplace and/or other platforms.

• Helps patients apply for the sliding fee program.

• Collects and processes patient payments and applies payment to the correct visit. Manages assigned cash box per established protocols.

• Scans all acquired patient documentation and accurately indexes into electronic health records.

• Monitors patient schedules in the medical and dental scheduling system to ensure optimization. Contacts patients due for recalls to fill the schedule, as assigned. Identifies if a patient appointment is running behind and keeps the patient informed. Offers appropriate resources to assist patients in overcoming barriers in making or keeping their appointment (e.g., telehealth, referral to family support workers).

• Collaborates with Patient Care Team members and supports efficient clinic operations by following established workflows. Participates in activities designed to improve patient satisfaction and organizational performance. Contributes ideas and suggestions to improve the patient experience.

• Performs other duties as assigned.

Qualifications You Need

Required

• Bilingual, Spanish & English verbal communication skills.
• A minimum of 1 year in a healthcare, human services or social services environment; or 2 years in a customer service role.
• Excellent customer service skills and commitment to service excellence.
• Effective verbal and written communication skills.
• Good problem-solving skills with ability to apply critical thinking.
• Takes initiative and demonstrates dependability.
• Team oriented with ability to collaborate effectively with others.
• Listening and reading skills with ability to follow written and verbal instructions.
• Basic math skills with ability to count money and make change.
• Basic computer skills with proficiency using Microsoft Office applications, keyboard entry and internet-based applications.
• Detail oriented with high degree of accuracy
• Prioritization skills.
• Strong interpersonal skills with ability to establish and maintain effective working relationships with a erse group of iniduals.
• Demonstrates professionalism with ability to remain calm in all situations and show empathy.

Preferred

• Associate degree in related field.
• Work experience in a community health center, medical or dental clinic, or in the essential functions of the
• position.
• Experience working with patient registration systems and electronic health records.
• Experience using a multi line telephone system.
• Experience working with and knowledge of clinical terminology and health insurance.

We Take Care of Our People

Your related experience and skills determine your base pay. Our typical hiring range for this position is $17.00 - 21.25 per hour. Candidates with extensive related experience may be considered for additional compensation up to the pay range maximum. In addition to base pay, PHC offers a comprehensive benefits package, including:

• Generous PTO accrual

• Eight paid holidays

• Tuition reimbursement program

• 401k with company match

• Medical, dental, and vision

• Life & disability insurance

• Flexible spending & health savings accounts

• Supplemental accident & critical illness insurance

• Discounted pet insurance

• PHC Pride rewards program

Visit https://phciowa.org/careers for a summary of PHC's benefits.

Grow Your Career with PHC

We take pride in offering development and growth opportunities to our team. Some of our training opportunities include Emerging Leaders, Dental Assitant Trainee Program, & Medical Assistant Trainee Program. In the last year, over 30% of our open positions were filled through promotions or transfers.

Join the PHC Community

| PHC Talent Community | Facebook | Instagram | LinkedIn | TikTok

Work From Home Sr. Advocacy Coordinator

locations

Plano, TX

US Remote

time type

Full time

job requisition id

R237549

Work From Home Sr. Advocacy Coordinator

The Senior Collections Customer Advocacy Coordinator serves as a Tier 2 escalation expert within Auto Finance. This role supports complex and high-risk auto finance accounts across all stages of collections while acting as a customer advocate and compliance partner. You will handle highly escalated customer interactions, support complaint resolution, assess regulatory risk, and contribute to continuous improvement initiatives through quality feedback and trend analysis. You will act as the bridge between frontline associates and complex resolution, utilizing strong de-escalation skills to prevent Tier 3 corporate complaints.

Key Responsibilities:

Escalation Management & Customer Advocacy:

• Tier 2 Resolution: Manage inbound live calls from customers and frontline associates (consults) to resolve escalated issues

• Complaint Research: Research and resolve customer/regulator complaints received via letter, inbound call, email, or NPS surveys results

• De-escalation: Utilize advanced communication skills to handle upset customers, preventing further escalation to Office of the President (OOTP) Tier 3 levels

• Outbound Engagement: Perform outbound calls to customers for follow-ups, including CAS requests, missing information, and denied requests efforts to improve customer experience

Risk, Compliance & Strategy:

• Risk Identification: Flag potential regulatory compliance violations or risk events immediately

• Trend Analysis: Identify and provide feedback on recurring trends regarding customer friction points

• Documentation: Create professional customer responses for complaints and maintain thorough documentation in accordance with company standards

Operational Support:

• Subject Matter Expert (SME): Serve as an SME for complex collections, escalations, and policy interpretations for internal teams

• Special Projects: Participate in projects supported by CCAT, including process enhancements and departmental initiatives

• Loss Mitigation: Support customers with repayment plans, hardship program enrollment, and resolution pathways

Technical Proficiency:

Candidates must have the ability to navigate multiple applications simultaneously to assist customers efficiently.

• Communication & Collaboration: Slack, Google Chat, Google Workspace (Sheets, Docs, Slides, Forms)

• Core Systems: Titan/Ease, Dionysus, Remtico, TMS

• Data & Monitoring: Atticus/Kibana, Unidentified Log, Vessel, Sentinel

• Verification & Compliance: Innovis, Intellicheck, Empath

Job Level: Sr Coordinator

Schedule: 9:00am-6:00pm or 10:00am-7:00pm Monday-Friday CST

Basic Qualifications: 

• High School Diploma, GED, or equivalent certification

• At least 3 years of Customer Service or Call Center Experience

• At least 1 year of Auto Finance Loss Mitigation experience

• At least 1 year of experience using Google Suite or Microsoft office

Preferred Qualifications:

• At least 4 years of Customer Service or Call Center experience

• At least 2 years of Auto Finance Loss Mitigation experience

• At least 1 year of experience supporting cross-functional teams or special projects

Work from Home Technology Requirements:

• Secure home office environment that is free from background noise and distractions

• Reliable private internet connection that is not supplied via cellular data or hotspot is required

  • A private network that is password protected where you have ownership or line of site sight to every device on the network

  • Internet service must be provided by Cable or Fiber Internet Service Providers (ISP)

  • Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions

  • Associates must maintain a minimum of 100 Mbps download / 10 Mbps upload speed from their internet provider

  • To validate ISP speeds from a Chrome browser, go to www.google.com, type Speed Test and run from the Google landing page

   

• Both Hardwire and WiFi internet connections are acceptable as long as speed and security requirements are met

Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology are delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience.

Work from Home Location Requirements:

This role is 100% work from home. We are unable to consider applicants who do not meet the required Capital One Work at Home compatible internet access or who live in the states of California, Hawaii, or US territories. Work from home U.S. based associates are not permitted to work internationally, outside of the continental United States (i.e. Hawaii or U.S. Territories), or California.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position. 

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Remote (Regardless of Location): $49,800 - $56,900 for Sr. Advocacy Coordinator (Corp)

Plano, TX: $49,800 - $56,900 for Sr. Advocacy Coordinator (Corp)

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Title: Associate Director, Strategy & Operations, Customer Experience, Patient Access Liaison

Location: Field United States

Job Description:

Working with Us

Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position: Associate Director, Strategy & Operations, Customer Experience, Patient Access Liaison

Reports to: Executive Director, Strategy & Operations, Neuroscience Commercialization

Location: Remote/Field

Company Overview: At Bristol Myers Squibb, we are inspired by a single vision - transforming patients' lives through science. In oncology, hematology, immunology, and cardiovascular disease - and with one of the most erse and promising pipelines in the industry - each of our passionate colleagues contributes to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.

Position Summary: The Associate Director, Strategy & Operations, Customer Experience, Patient Access Liasion (PAL) is responsible for leading and managing all core components for the PAL team to execute daily activities. This includes the management and evolution of Rules of Engagement (ROE) & Ways of Work (Wow), overseeing the development and maintenance of analytics tools and collaborating with data governance as needed, overseeing the management of field alignment, ensuring readiness for key meetings including POAs, Quarterly Business Reviews, and Leadership reviews, collaborating with internal and external learning and development teams to execute onboarding and upskilling training, and developing and implementing the use of strategic resources.

Key Responsibilities:

• Management of Rules of Engagement Document and Ways of Work:

• Maintain and update the Rules of Engagement (ROE) document to ensure clear guidelines and protocols for field operations.

• Ensure the ROE document is aligned with company policies, regulatory requirements, and industry best practices.

• Communicate and enforce the ROE among field operations staff, ensuring consistent application across all regions.

• Regularly review and revise the ROE document based on feedback, operational changes, and evolving business needs.

• Create and manage Ways of Working (WoW) documents to standardize processes and workflows.

• Socialize and gather feedback from field, internal and external stakeholders.

• Analytics Tools

• Oversee the development and maintenance of a comprehensive dashboard inventory to track key performance indicators (KPIs) and metrics for field operations.

• Ensure dashboards provide actionable insights and are user-friendly for field operations staff and senior leadership.

• Regularly review and update dashboards to reflect current priorities, goals, and performance metrics.

• Utilize dashboard data to identify trends, areas for improvement, and opportunities for operational enhancements.

• Collaborate with PAL leadership and customer experience to ensure analytics tools support the broader strategic direction of the PAL team.

• Serve as the primary point of contact with Data Governance to ensure data strategy is in conformance with all applicable legal and compliance guidelines and aligned with overall strategy.

• Field Alignments:

• Manage the process of field alignments to ensure optimal coverage and resource allocation across regions.

• Collaborate with sales, marketing, and other relevant departments to align field operations with overall business strategy and objectives.

• Analyze market data, patient needs, and field performance to make data-driven decisions on field alignments.

• Ensuring Readiness for Key Meetings

• Plan, organize, and execute sessions/meetings for PALteam.

• Collaborate with PAL field leadership to prepare for and execute Quarterly Business Reviews and Field leadership Reviews.

• Lead preparation for internal BMS management reviews.

• Training:

• Provide vision and strategic partnership to internal and external learning and development teams to ensure alignment with organizational goals and objectives and execute onboarding training and ongoing upskilling.

• Strategic Resources

• Serve as a primary point of contact with PAL Field Leadership, Customer Experience Team, and Market Access Team to identify, build, and implement use of resources aligned with overall PAL strategy.

Qualifications:

• Bachelor's degree in a relevant field; advanced degree preferred.

• Preferred minimum of 5 years of experience in patient access support services, customer experience, reimbursement management, or a related field.

• Strong ability to develop and implement strategic plans.

• Excellent communication and collaboration skills.

• Strong analytical skills and experience with data-driven decision-making.

• Demonstrated success in managing complex expectations and requirements.

• Ability to work effectively with cross-functional teams and external stakeholders.

Additional Information:

• This role requires travel to meet with stakeholders and attend industry events.

• The Associate Director, Strategy & Operations, Customer Experience, Patient Access Liasion will work closely with various internal and external partners to ensure the success of field operations and support services.

If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Compensation Overview:

Field - United States - US: $162,660 - $197,101

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee's work schedule, job-related knowledge, and experience. Final, inidual compensation will be decided based on demonstrated experience.

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

• Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers

With a single vision as inspiring as "Transforming patients' lives through science ", every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our inidual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at [email protected]. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

R1599968 : Associate Director, Strategy & Operations, Customer Experience, Patient Access Liaison

Empower Dealer Success (EDS) Principal Ops Coordinator - Work from Home

locations

Richmond, VA

US Remote

time type

Full time

job requisition id

R232662

Empower Dealer Success (EDS) Principal Ops Coordinator - Work from Home

Due to the amazing growth and future projections of Navigator Platform, and the need to invest in world class service for our valuable dealer partners, we are looking to expand the footprint of Empower Dealer Success (EDS) operations.  The associate will engage in dealer resolutions, Dealer Navigator support, call/chat, product support and billing. 

Responsibilities:

• Execute E2E Billing support

• Execute E2E Dealer Navigator and product support - Call/Chat Center with inbound and outbound calls

• Utilize all available resources and P&P for executing effective onboarding and servicing across all case and task types

• Establish and foster relationships with EDS vendors - web hosts and inventory aggregators

• Apply effective time management skills to manage daily workload 

• Investigate issues and apply sound judgment to detect and mitigate product defects, dealer dissatisfaction, and areas of improvement

• Respond promptly and professionally to internal and external customers and discern when to appropriately escalate

• Exercise exceptional communication skills to optimize each contact with sales, external vendors, and dealer partners

• Responsible for continuous improvement of job knowledge by exercising active listening and engagement

• Establish and ensure compliance with departmental standards and processes to increase production and accommodate work volumes toward enhanced customer satisfaction

• Closely partner with product teams and provide Subject Matter Expert understanding and updates to the team and written documentation

• Participate in special projects and ad hoc requests as needed

Job Level: Principal Coordinator

Work Schedule: Monday - Saturday 8am - 7pm CST & Sunday 11am - 5pm CST (2 days off will be base on the business needs)

Work from Home Technology Requirements

• Secure home office environment that is free from background noise and distractions

• Reliable private internet connection that is not supplied via cellular data or hotspot is required

  • A private network that is password protected where you have ownership or line of site sight to every device on the network

  • Internet service must be provided by Cable or Fiber Internet Service Providers (ISP)

  • Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions

  • Associates must maintain a minimum of 100 Mbps download / 10 Mbps upload speed from their internet provider

  • To validate ISP speeds from a Chrome browser, go to www.google.com, type Speed Test and run from the Google landing page

   

• Both Hardwire and WiFi internet connections are acceptable as long as speed and security requirements are met

Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology is delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience.

Work from Home Location Requirements

This role is 100% work from home. We are unable to consider applicants who do not meet the required Capital One Work at Home compatible internet access or who live in the states of California, Hawaii, or US territories. Work from home U.S. based associates are not permitted to work internationally, outside of the continental United States (i.e. Hawaii or U.S. Territories), or California. 

Basic Qualifications:

• High School Diploma, GED, or equivalent certification

• At least 3 years of customer service or call center experience

• At least 1 year of experience using Google Suite products

• At least 2 years of experience working in the Financial Industry

Preferred Qualifications:

• At least 1 year of auto finance experience

• At least 1 year of experience in system activations, inventory management , or billing experience

• At least 6 months of experience using JIRA or using Salesforce

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Remote (Regardless of Location): $56,800 - $64,800 for Principal Ops Prod Coor

Richmond, VA: $56,800 - $64,800 for Principal Ops Prod Coor

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Title: Medical Insurance Collector

Location: Hendersonville United States

Job Description:

Introduction

This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).

Do you want to join an organization that invests in you as a Medical Insurance Collections Specialist? At Parallon, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of three years.

Benefits

Parallon offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

• Free counseling services and resources for emotional, physical and financial wellbeing

• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

• Employee Stock Purchase Plan with 10% off HCA Healthcare stock

• Family support through fertility and family building benefits with Progyny and adoption assistance.

• Referral services for child, elder and pet care, home and auto repair, event planning and more

• Consumer discounts through Abenity and Consumer Discounts

• Retirement readiness, rollover assistance services and preferred banking partnerships

• Education assistance (tuition, student loan, certification support, dependent scholarships)

• Colleague recognition program

• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for a dedicated Medical Insurance Collections Specialist like you to be a part of our team.

Job Summary and Qualifications

The Healthcare Insurance Collector is responsible for performing account follow-up and resolution of insurance and patient receivables. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you. We want you to apply today!

What you will do in this role:

• Work insurance pools and contact insurance companies to resolve claims that are not paid in a timely manner.
• Review EOB's, remits and payer correspondence while performing account follow-up and escalate any identified issues to the appropriate area for review and response to expedite claim resolution.
• Identify problem accounts and escalate as appropriate.
• Maintain compliance with pool completion requirements.
• Maintain required productivity and QA standards.
• Document in the patient account record to identify actions taken on the account.
• Work with patients and guarantors resolve payer requests and discrepancies to promptly resolve pending claims.

What qualifications you will need:

• Minimum of 1-yearrelated experience required, preferably in healthcare. Relevant education may substitute experience requirement.
• Previous experience with Insurance Follow Up is preferred.
• This is a work from home position that requires high-speed internet with 25 MB Download and 15 MB Upload. Wifi is not permitted.
• Ability to work uninterrupted for shift (not including breaks/lunch)

Note: Eligibility for benefits may vary by location.

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Medical Insurance Collector opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Title: Medical Insurance Collector

Location: Derry United States

Job Description:

Introduction

This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).

Do you want to join an organization that invests in you as a Medical Insurance Collections Specialist? At Parallon, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of three years.

Benefits

Parallon offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

• Free counseling services and resources for emotional, physical and financial wellbeing

• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

• Employee Stock Purchase Plan with 10% off HCA Healthcare stock

• Family support through fertility and family building benefits with Progyny and adoption assistance.

• Referral services for child, elder and pet care, home and auto repair, event planning and more

• Consumer discounts through Abenity and Consumer Discounts

• Retirement readiness, rollover assistance services and preferred banking partnerships

• Education assistance (tuition, student loan, certification support, dependent scholarships)

• Colleague recognition program

• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for a dedicated Medical Insurance Collections Specialist like you to be a part of our team.

Job Summary and Qualifications

The Healthcare Insurance Collector is responsible for performing account follow-up and resolution of insurance and patient receivables. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you. We want you to apply today!

What you will do in this role:

• Work insurance pools and contact insurance companies to resolve claims that are not paid in a timely manner.
• Review EOB's, remits and payer correspondence while performing account follow-up and escalate any identified issues to the appropriate area for review and response to expedite claim resolution.
• Identify problem accounts and escalate as appropriate.
• Maintain compliance with pool completion requirements.
• Maintain required productivity and QA standards.
• Document in the patient account record to identify actions taken on the account.
• Work with patients and guarantors resolve payer requests and discrepancies to promptly resolve pending claims.

What qualifications you will need:

• Minimum of 1-yearrelated experience required, preferably in healthcare. Relevant education may substitute experience requirement.
• Previous experience with Insurance Follow Up is preferred.
• This is a work from home position that requires high-speed internet with 25 MB Download and 15 MB Upload. Wifi is not permitted.
• Ability to work uninterrupted for shift (not including breaks/lunch)

Note: Eligibility for benefits may vary by location.

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patients family first, and the really great institutions will provide care with warmth, compassion, and dignity for the inidual."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Medical Insurance Collection Specialist opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Title: AI Data Strategist - Customer Success

Location: Boston United States

Job Description:

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

At Toast, we are obsessed with our customers' success. As a AI Data Strategist - Customer Success you will be a strategic partner to our Care Operations, Voice of the Customer (VoC), and R&D teams. We need a high-level problem solver who uses AI and Machine Learning to unlock the "why" behind our data and turns those insights into a differentiated customer experience, better product, and a more efficient operation.

You will bridge the gap between unstructured customer feedback (chat, voice, email) and our structured data environments. By connecting these worlds, you will deliver insights that help to identify gaps in our current roadmaps, surface unmet customer needs, and drive the organization toward our goals of reducing customer pain and increasing revenue retention.

• Strategic Business Partner: Build deep relationships with Care Operations and VoC to understand their highest-priority friction points. You won't just deliver data; you'll help them enhance their strategies with insights they didn't know were possible.
• AI-Powered Analysis: Use Snowflake Cortex, Python, and LLMs to classify and score interactions (complexity, urgency, sentiment). You will turn hundreds of thousands of conversations into structured, actionable insights that drive a world class customer experience.
• The "Insight-to-Action" Playbook: Create a scalable framework for how the organization can benefit from the insights AI unlocks. This includes building prompt libraries and analytical playbooks that allow the broader Care team to access and use data more effectively.
• Experiment with Purpose: Maintain a culture of "iterate and ship," but always with an eye on accuracy and business goals. You ensure that every AI experiment is tied directly to a business outcome.
• Problem Solver & Independent Lead: As a subject matter expert and strong inidual contributor, you own the "how." You are expected to navigate ambiguity, identify blockers before they become issues, and bring data-backed solutions and recommendations to Directors, VPs, and the COO.

A day in the life (Responsibilities)

• Applied AI/ML Experience: You have a proven track record of using AI, ML, and Data Science tools for analytical purposes-specifically for classification, sentiment analysis, or trend identification in a professional setting.
• Operational Lens: You understand how a Customer Success or Care organization functions. You can speak the language of "tickets," "retention," and "CSAT" just as fluently as "joins" and "LLMs."
• High Visibility Influence: You are a confident communicator who can stand your ground with senior leadership, translating complex technical findings into clear, strategic recommendations.

What you'll need to thrive (Requirements)

• 6+ years of experience in a high-growth, data-intensive environment (e.g., Analytics, Data Science, or Business Intelligence).
• Proficient in SQL: Expert-level ability to navigate complex schemas and build performant queries (experience with Snowflake is a major plus).
• AI/LLM Savvy: Demonstrated ability to use AI tools (ChatGPT, Gemini, Snowflake Cortex, etc.) to analyze large sets of unstructured data.
• Strong with BI Tools: Extensive experience building high-impact dashboards and visualizations in tools like Sigma, Looker, or Tableau.
• Data Science Familiarity: Comfortable with foundational data science concepts (regression, classification, clustering) and how to apply them to business problems.

Technical Communication: Ability to bridge the gap between technical data work and business-facing outcomes.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible).

Pay Range

$119,000-$190,000 USD

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people.

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most erse, and we embrace that ersity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing inidual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected] roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Title: Precertification Representative PRN

HCA Houston Healthcare Southeast

Pasadena, TX, United States

PRN/Per Diem 

Work From Home

Admitting Registration Clerical and Scheduling  

Job ID: 4367774

Job Description:

Introduction

This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each inidual is recognized. Submit your application for the opportunity below: Precertification Representative Work from Home

Benefits

Parallon offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

• Free counseling services and resources for emotional, physical and financial wellbeing

• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

• Employee Stock Purchase Plan with 10% off HCA Healthcare stock

• Family support through fertility and family building benefits with Progyny and adoption assistance.

• Referral services for child, elder and pet care, home and auto repair, event planning and more

• Consumer discounts through Abenity and Consumer Discounts

• Retirement readiness, rollover assistance services and preferred banking partnerships

• Education assistance (tuition, student loan, certification support, dependent scholarships)

• Colleague recognition program

• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

We are seeking a Precertification Representative for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

Job Summary and Qualifications

The Precertification Representative is responsible for requesting, obtaining and following up on authorization requests. Requests and interdepartmental scheduling with minimal delay to customer. Correct utilization of all systems and accurately enters all mandatory information. Provides instructions to patients and physician's staff on authorization requirements and information. Establish and maintain a working knowledge and vocabulary of scheduled procedures. Manage daily operations including but not limited to: Meditech, Orders Management System, Call Center Equipment (phones, etc.), payer websites.

In this role you will:

• Requests, obtains and follows up on authorization requests
• Processes Phoned and/or faxed requests processed in a prompt and timely manner
• Stat requests and interdepartmental scheduling processed promptly;
• Contacts the facilities, physicians' offices and/or insurance companies to resolve denials/appeals
• Schedules patient tests, and/or procedures in a prompt, courteous manner;
• Correctly utilizes the features of the Meditech system and accurately enters necessary information;
• Instructs patients and physician staff on authorization, test preparation and registration information;
• Establishes and maintains a working knowledge and vocabulary of procedures scheduled;
• Demonstrates the willingness and ability to process requests for diagnostic procedures and coordinates the Peer to Peer function as needs arise
• Checks patient orders for compliance with Medicare guidelines
• Processes physician's orders in accordance with department standards
• Assists with orientation of new employees as needed and serves as a resource within the department;
• Displays confidence when processing difficult or interdepartmental requests;
• Recognized by customers as knowledgeable and helpful

Qualifications:

• High school diploma or GED preferred.
• One year of precertification experience preferred
• Previous Call Center Experience preferred
• Meditech experience a plus
• Virtual Employees are required to have wired High Speed Internet Speed 25 MBS Download and15MBS Upload
• Remote employees are required to live within 60 miles of an HCA hospital.

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Precertification Representative PRN opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Title: Precertification Representative PRN

Medical

Arlington, TX, United States

PRN/Per Diem

Work From Home

Admitting Registration Clerical and Scheduling   

Job ID: 4367774

Job Description:

Introduction

This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each inidual is recognized. Submit your application for the opportunity below: Precertification Representative Work from Home

Benefits

Parallon offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

• Free counseling services and resources for emotional, physical and financial wellbeing

• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

• Employee Stock Purchase Plan with 10% off HCA Healthcare stock

• Family support through fertility and family building benefits with Progyny and adoption assistance.

• Referral services for child, elder and pet care, home and auto repair, event planning and more

• Consumer discounts through Abenity and Consumer Discounts

• Retirement readiness, rollover assistance services and preferred banking partnerships

• Education assistance (tuition, student loan, certification support, dependent scholarships)

• Colleague recognition program

• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

We are seeking a Precertification Representative for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

Job Summary and Qualifications

The Precertification Representative is responsible for requesting, obtaining and following up on authorization requests. Requests and interdepartmental scheduling with minimal delay to customer. Correct utilization of all systems and accurately enters all mandatory information. Provides instructions to patients and physician's staff on authorization requirements and information. Establish and maintain a working knowledge and vocabulary of scheduled procedures. Manage daily operations including but not limited to: Meditech, Orders Management System, Call Center Equipment (phones, etc.), payer websites.

In this role you will:

• Requests, obtains and follows up on authorization requests
• Processes Phoned and/or faxed requests processed in a prompt and timely manner
• Stat requests and interdepartmental scheduling processed promptly;
• Contacts the facilities, physicians' offices and/or insurance companies to resolve denials/appeals
• Schedules patient tests, and/or procedures in a prompt, courteous manner;
• Correctly utilizes the features of the Meditech system and accurately enters necessary information;
• Instructs patients and physician staff on authorization, test preparation and registration information;
• Establishes and maintains a working knowledge and vocabulary of procedures scheduled;
• Demonstrates the willingness and ability to process requests for diagnostic procedures and coordinates the Peer to Peer function as needs arise
• Checks patient orders for compliance with Medicare guidelines
• Processes physician's orders in accordance with department standards
• Assists with orientation of new employees as needed and serves as a resource within the department;
• Displays confidence when processing difficult or interdepartmental requests;
• Recognized by customers as knowledgeable and helpful

Qualifications:

• High school diploma or GED preferred.
• One year of precertification experience preferred
• Previous Call Center Experience preferred
• Meditech experience a plus
• Virtual Employees are required to have wired High Speed Internet Speed 25 MBS Download and15MBS Upload
• Remote employees are required to live within 60 miles of an HCA hospital.

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Precertification Representative PRN opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Title: Medical Insurance Collector

Location: Walterboro United States

Job Description:

Introduction

This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).

Do you want to join an organization that invests in you as a Medical Insurance Collections Specialist? At Parallon, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of three years.

Benefits

Parallon offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

• Free counseling services and resources for emotional, physical and financial wellbeing

• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

• Employee Stock Purchase Plan with 10% off HCA Healthcare stock

• Family support through fertility and family building benefits with Progyny and adoption assistance.

• Referral services for child, elder and pet care, home and auto repair, event planning and more

• Consumer discounts through Abenity and Consumer Discounts

• Retirement readiness, rollover assistance services and preferred banking partnerships

• Education assistance (tuition, student loan, certification support, dependent scholarships)

• Colleague recognition program

• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for a dedicated Medical Insurance Collections Specialist like you to be a part of our team.

Job Summary and Qualifications

The Healthcare Insurance Collector is responsible for performing account follow-up and resolution of insurance and patient receivables. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you. We want you to apply today!

What you will do in this role:

• Work insurance pools and contact insurance companies to resolve claims that are not paid in a timely manner.
• Review EOB's, remits and payer correspondence while performing account follow-up and escalate any identified issues to the appropriate area for review and response to expedite claim resolution.
• Identify problem accounts and escalate as appropriate.
• Maintain compliance with pool completion requirements.
• Maintain required productivity and QA standards.
• Document in the patient account record to identify actions taken on the account.
• Work with patients and guarantors resolve payer requests and discrepancies to promptly resolve pending claims.

What qualifications you will need:

• Minimum of 1-yearrelated experience required, preferably in healthcare. Relevant education may substitute experience requirement.
• Previous experience with Insurance Follow Up is preferred.
• This is a work from home position that requires high-speed internet with 25 MB Download and 15 MB Upload. Wifi is not permitted.
• Ability to work uninterrupted for shift (not including breaks/lunch)

Note: Eligibility for benefits may vary by location.

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patients family first, and the really great institutions will provide care with warmth, compassion, and dignity for the inidual."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Medical Insurance Collection Specialist opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Title: Tax Examiner I - STAS

Location: Statewide United States

Salary

$52,884.00 Annually

Job Description:

The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. We are driven by our values of service, teamwork, accountability, integrity, and respect. 

The vision of the department is to empower businesses and iniduals through quality customer service, innovation, and collaboration. We celebrate ersity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue, please enjoy this brief video!

Helpful tips for applying: 

Applying for a Job with the State of Colorado.

What Happens After You Apply.

Do you have experience processing refund claims? Are you well versed in communicating discrepancies or corrections to customers? Do you possess strong problem solving, critical thinking, research, and an equal amount of attention to detail skills? If so, the Sales Tax Accounting Section within the Taxation/Taxpayer Services has the prime opportunity for you to showcase your talent!

The Sales Tax Accounting Section employs professionals serving as specialists in various refund claim types. The section is actively seeking a Tax Examiner I to determine the accuracy of refund claims for sales, retailers use, consumer use, wage withholding, local marketing, and county lodging taxes. Moreover, this position will review and process contractors exemption applications and exempt organization applications. This position will also aid on web messages and process tax status letters. 

Core duties will consist of, but are not limited to:

• Possess knowledge of multiple tax types and review refund claim submissions for completeness and validity.

• Issue correspondence to the taxpayer when applicable.

• Monitor claims following issuance of a notice and taking appropriate action such issuing as a Final Determination (FD).

• Manage, track, and resolve a high volume of refund claims.

• Review and process exemption applications received through DR 0715 and DR 0172 submissions (exempt organizations and contractors). 

• Review and process requests for Tax Status Letters.

• Review and respond to web messages or correspondence received for refunds and general inquiries.

This is a remote position that is primarily tasked with performing work duties via flex-place (aka telework, work-from-home arrangements) with infrequent on-site visits with client groups, including to the position address at 2829 W Howard Place.

Residency Requirement:

This posting is only open to residents of the State of Colorado at the time of submitting your application. 

Class Code & Classification Description: 

Tax Examiner I - H8N1XX

Minimum Qualifications:

Education/Licensure/Certification/Experience:

High school diploma or General Education Diploma (GED)

AND

Two (2) years of experience in auditing, tax accounting, or in an occupational field related to the work assigned to the position 

Substitutions

Additional appropriate education in Business, Business Administration, or Accounting will substitute for the required experience on a year-for-year basis.

Preferred Qualifications:

The ideal candidate will possess the following skills:

• Experience with GenTax software

• Proficient with Google Suite

• Strong problem solving skills

• Experience handling sales tax and withholding inquiries

Conditions of Employment with the CDOR:

Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence. 

As a condition of employment with the CDOR, all personnel must file all necessary Colorado Inidual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy. Final candidates must also complete a successful background investigation and reference check prior to appointment. Certain positions based on duties may require scheduled background investigations.

Pursuant to the Universal Driving Standards Policy, any worker who will be expected to drive a State-owned vehicle is responsible for maintaining a safe driving record and a valid driver license prior to driving any State-owned vehicle. 

To be compliant with the new fleet vehicle policy, Motor Vehicle Records (MVRs) will be pulled for review for workers who: 

• Have an assigned State fleet vehicle

• Are required to operate a vehicle as part of the position

• Utilize a State fleet vehicle as a pool vehicle

Minimum Qualification Screening

A Human Resources Analyst will only review the work experience/job duties sections of the online job application, to determine whether you meet the minimum qualifications for the position for which you are applying. Only complete applications submitted before the closing date of this announcement will be reviewed.

• Applicants must meet the minimum qualifications to continue in the selection process for this position. Do not use "see resume" or "see attached" statements on your application. 

• Cover letters and resumes will not be accepted in lieu of the official State of Colorado online application. Part-time work experience will be prorated.

• Recommended attachments: Resume, Cover letter

• List your employment history starting with the most recent job, including part-time, temporary, and volunteer jobs. If more than one job was held with a given organization, list each job held as a separate period of employment. 

• Information must be accurate, including dates of employment.  If it is found that information provided is falsified, you will not be considered for a job with the State of Colorado and/or may be removed from a job after hire.

• The eligible list established from this posting may be used to fill additional vacancies.

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

APPEAL RIGHTS

An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.

As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.

Equity, Diversity, and Inclusion Compliance

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities. The State of Colorado believes that equity, ersity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Colorado Department of Revenue is committed to the full inclusion of all qualified iniduals. As part of this commitment, our agency will assist iniduals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship.

We are committed to building work environments that are inclusive and reflect our communities and the erse talents of all people.  We strongly encourage candidates from all backgrounds and abilities to apply.

Methods of Appointment:

Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason. 

Step Pay Program:

Per the requirements of the Step Pay Program, any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification's pay range based on completed years in their current class series.

IT Support Technician

Hybrid

Professional Services

Contract

Alpharetta, Georgia, United States

Description

The IT Support Technician I provides onsite technical support for executive staff at the Alpharetta office and serves as a key member of the company’s executive support program. This role delivers high‑touch, white‑glove IT support while also collaborating closely with the broader IT Support team to assist end users across the organization.

In addition to user support, this position owns the end‑to‑end hardware lifecycle process, including procurement, deployment, inventory tracking, and secure disposition of retired equipment. This role requires strong customer service skills, technical fundamentals, and discretion when supporting executive leadership.

This is a contract-to-permanent opportunity with one of Verinext's clients located in Alpharetta, GA. It is a hybrid work arrangement with office presence required Tuesday-Thursday and working remotely on Monday and Friday.

Requirements

Executive & VIP Support

• Provide white-glove technical support for executives at Alpharetta office.
• Lead Executive Support for executives and designated users, responding to incidents with urgency and discretion.
• Support executive meetings and presentations with A/V, displays, and conferencing tools.

End-User IT Support

• Deliver Level 1 technical support for workstations (Windows/macOS), mobile devices, and common productivity apps.
• Troubleshoot hardware, software, connectivity, and access issues, escalating as needed while maintaining communication.

Hardware Lifecycle Management

• Manage company-issued device lifecycle: ordering, receiving, staging, imaging, deploying, and tracking inventory.
• Coordinate secure return, wiping, and disposal of retired hardware, maintaining accurate asset records.

Collaboration & Process Support

• Collaborate with IT Support team to ensure consistent service and follow IT support processes and documentation.
• Assist with user onboarding/offboarding for access and equipment.
• Contribute to continuous improvement of support workflows and user experience.

Additional Responsibilities

• Assist with new hire onboarding (device setup, first‑day readiness, desk setup)
• Support conference room and office technology (Teams Rooms, monitors, docks, printers)
• Maintain IT supply inventory (peripherals, cables, accessories)
• Contribute to knowledge base articles and basic troubleshooting documentation
• Perform routine system checks (loaner inventory, spare equipment readiness)
• Assist with after‑hours or executive event support on a limited, rotating basis
• Participate in security hygiene activities (basic endpoint checks, MFA assistance, device compliance validation)

Qualifications

• Basic knowledge of:
  • Windows and macOS operating systems
  • Microsoft 365 applications, including Outlook, Teams, OneDrive, and Office
  • Endpoint hardware such as laptops, docking stations, monitors, and mobile devices
• Familiarity with:
  • User account provisioning and handling access requests
  • Fundamental networking concepts, including Wi-Fi, VPN, and troubleshooting connectivity issues
  • Ticketing systems and IT service management processes

Customer Service & Soft Skills

• A strong customer service orientation paired with a calm and professional attitude
• Confidence in engaging with executive leadership
• Excellent verbal and written communication abilities
• High discretion and professionalism when dealing with sensitive matters
• Effective prioritization skills and ability to manage multiple tasks simultaneously

Experience & Education

• 1 to 3 years of experience in IT support or a service desk role, or equivalent practical experience
• Preferred experience includes supporting end users in corporate or professional services settings
• Relevant certifications such as A+, ITF+, or similar are advantageous but not mandatory

Benefits

• Retirement Plan (401k)
• Work From Home (Hybrid)
• Health Care Plan

Equal Employment Opportunity:

Employment Disclaimer:

Duties Subject to Change:

Confidentiality:

Title: Call Center Trainer

Location: Escondido United States

Job Category: Admin - Non Medical

Requisition Number: CALLC003745

Full-Time

Hybrid

Job Description:

Community health is about more than just vaccines and checkups. It's about giving people the resources they need to live their best lives. At Neighborhood, this is our vision: a community where everyone is healthy and happy. We're with you every step of the way, with the care you need for each of life's chapters. At Neighborhood, we are Better Together.

As a private, non-profit 501(C) (3) community health organization, we serve over 500,000 medical, dental, and behavioral health visits from more than 100,000 people annually. We do this in pursuit of our mission to improve the health and happiness of the communities we serve by providing quality care to all, regardless of situation or circumstance.

Since 1969, our employees have been making this mission a reality. Regardless of the role, our team focuses on being compassionate, having integrity, being professional, always collaborating, and consistently going above and beyond. If this sounds like an organization you would like to be a part of, we would love to meet you.

The Call Center Trainer designs, implements, and delivers training programs for our Call Center Representatives. The Call Center Trainer will be responsible for onboarding new hires, conducting ongoing training sessions, coaching team members, and ensuring that all representatives meet performance and quality standards.

Schedule: M-F, 8:30am-5pm. This is a hybrid position.

Responsibilities

• Design and develop comprehensive training programs for new and existing call center agents.
• Deliver engaging and interactive training sessions through various formats (classroom, virtual, one-on-one).
• Create training materials, manuals, handouts, assessments, and job aids.
• Conduct role-playing scenarios and simulations to prepare agents for real-life situations.
• Monitor and evaluate training effectiveness using tests, feedback, and performance metrics.
• Provide continuous coaching and support to agents post-training.
• Identify performance gaps and recommend or implement refresher training.
• Stay updated on company products, policies, systems, and procedures.
• Collaborate with supervisors and quality assurance teams to align training with company goals.
• Maintain accurate training records and report on trainee progress and outcomes.

Qualifications

Education/Experience

• High school diploma/GED required
• Bachelor's degree in Education, Human Resources, Communications, or a related field preferred
• Two years' call center experience required, preferred in a healthcare setting
• One year of experience facilitating training, coaching, onboarding, or developing staff in a call center or healthcare environment required
• Experience supporting new hire training, refresher training, or quality improvement initiatives highly preferred
• Training or instructional design certification (e.g., CPTM, ATD, Train-the-Trainer, or similar)
• Bilingual skills (English/Spanish) or (English/Arabic) highly preferred

Additional Qualifications(Knowledge, Skills and Abilities)

• Demonstrated knowledge of call center workflows, patient communication, and EMR systems
• Strong understanding of call center operations, KPIs, and customer service principles.
• Excellent communication, presentation, and interpersonal skills.
• Proficient in MS Office and training software (e.g., LMS, Zoom, etc.).
• Ability to assess training needs and evaluate trainee performance effectively.
• Strong organizational and time-management skills.

Physical Requirements

• Ability to lift/carry 20lbs/weight
• Ability to stand for long periods of time

Pay range: $27.21 to $38.09 per hour, depending on experience.

Compensation Disclosure: The posted salary range reflects the designated pay grade for this position. While this range represents the broader classification of the role, actual compensation will be based on several factors, including but not limited to the candidate's overall knowledge, skills, and experience, market data and industry benchmarks, internal equity within the organization, Budgetary considerations and organizational needs. As a result, placement within the range is not guaranteed, and the full pay grade range may not be utilized.

Title: Coordinator, Administrative Program

Location: Salt Lake City United States

Hybrid/ remote

Job Description:

Bookmark this Posting Print Preview | Apply for this Job

Announcement

Details

Open Date 03/17/2026 Requisition Number PRN44503B Job Title Coordinator, Administrative Program Working Title Go Learn Program Coordinator Career Progression Track D Track Level FLSA Code Administrative Patient Sensitive Job Code? No Standard Hours per Week 40 Full Time or Part Time? Full Time Shift Day Work Schedule Summary

A flexible schedule is important. Work hours are generally between 8:00am-5:00pm, Monday - Friday. Night and weekend work is needed intermittently for events, trips, meetings, and emergency support while trips are out on location. Domestic and international travel throughout the year is expected. This position is expected to build relationships with clients, faculty trip leaders, and members of the community.

HYBRID WORK OPPORTUNITY: Employees must reside in the state of Utah, but will have the opportunity to work a hybrid schedule of in-person and remote work.

VP Area Academic Affairs Department 02203 - Youth & Personal Enrichment Location Campus City Salt Lake City, UT Type of Recruitment External Posting Pay Rate Range $45,000 - $54,000 Close Date 06/17/2026 Priority Review Date (Note - Posting may close at any time) Job Summary

Go Learn connects curious adults to immersive, faculty-led travel experiences around the world. Housed within University Connected Learning at the University of Utah, Go Learn programs combine academic depth, cultural exploration, and community building. Our travelers value thoughtful planning, clear communication, and a high level of care before, during, and after each program. We believe travel is a powerful form of lifelong learning and work as a close-knit team to create meaningful, well-supported experiences.

The Go Learn Program Coordinator supports the planning, execution, and evaluation of faculty-led educational travel programs offered through Go Learn. This role provides detailed administrative, logistical, and customer service support to travelers, faculty trip leaders, and staff, ensuring programs run smoothly from early planning through post-trip follow-up. The Coordinator works closely with the Go Learn Director and Program Manager and contributes to the continuous improvement of systems, communication, and participant experience.

We anticipate hosting first-round interviews the week of April 27th, in person. We anticipate a start date of May 15. The hiring committee is led by Christine Baczek, Senior Director of Personal Enrichment Programs.

Responsibilities

Trip & Program Coordination

• Assist with the development and scheduling of trip itineraries in collaboration with the Director and Program Manager.
• Coordinate logistics with hotels, airlines, museums, restaurants, transportation providers, and other vendors.
• Arrange insurance, waivers, agreements, and collect required travel documentation from participants.
• Prepare participant materials, pre-departure packets, and post-trip surveys.
• Provide on-location support for Go Learn trips as needed, including domestic and international travel.

Traveler, Faculty & Customer Support

• Serve as a primary point of contact for travelers, responding to inquiries via phone and email with professionalism and care.
• Communicate regularly with participants through updates, reminders, and touchpoint emails.
• Support faculty trip leaders with travel logistics, documentation, and expense processes.
• Administrative & Financial Support
• Manage participant data in the registration system and maintain accurate records.
• Create and submit requests, expenses, and reimbursements in Concur on behalf of faculty as directed.
• Make department purchases and manage PCard reallocations and monthly reconciliation.
• Coordinate payments, payment plans, and collection of required forms and signatures via DocuSign.

Team Collaboration & Continuous Improvement

• Participate in regular team meetings and contribute to discussions around process improvements and traveler experience.
• Collaborate with colleagues across University Connected Learning to support shared goals and coverage.
• Assist with special projects and other duties as assigned.

DISCLAIMER

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Work Environment and Level of Frequency typically required

Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Sitting, hearing, listening, talking.

Often: Repetitive hand motion (such as typing), walking.

Seldom: Bending, reaching overhead.

Minimum Qualifications

Bachelor's degree in a related field or equivalency (one year of education can be substituted for two years of related work experience), plus one year of directly related experience

Demonstrated ability to work independently, analyze and make decisions related to program content. Strong coordination and organizational skills required to prioritize conflicting deadlines. Demonstrated human relations and effective communication skills are also required.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

• Strong organizational and communication skills
• Experience in customer service
• Familiarity with adult education or community programming
• Ability to work independently and manage multiple priorities
• Availability for evening and weekend work

Type Benefited Staff Special Instructions Summary Additional Information

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified iniduals are strongly encouraged to apply. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to iniduals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). 

Online reports may be submitted at oeo.utah.edu

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

Title: Senior PCB Client Support Specialist - RJ Bank

Location: Saint Petersburg, Florida - United States

Job Description:

Job Description Summary

Under general supervision, uses intermediate knowledge and skills gained through education and experience, to assist internal and external Raymond James clients with inquries, issues and general support for Private Client loans including Residential Mortgages, Home Equity Lines of Credit and Securities Based Lines of Credit. The Sr. account support specialist also provides assistance for internal and external client with Raymond James Bank deposit porductions, including Enhanced Savings Accounts, Bank Certificates of Deposits, & retail deposit accounts. Works closely with the the lead account support specialist and department supervisor, to ensure the department remains fully compliant with all rules/regulations instituted by the firm and various regulatory bodies. Interaction with High Net Worth clients, requiring a degree of specialized handling, with an attentiveness to client needs, is required. Detailed instructions, procedures and guidelines are provided to perform routine tasks with intermediate decision making responsibility. Recommends solutions to moderately complex problems. Extensive contact with both internal and external customers is required to obtain, clarify, provide facts and information, as to resolve client requests while providing a world-class client experience.

Job Description

Essential Duties and Responsibilities: .

• Primary responsibility is to assist internal & external clients with inquires or issues via phone and or email
• Mitigate regulatory, credit, operational, and reputational risk to the firm by following established policies and procedures
• Processes payment requests sent by clients and Financial Advisors.
• Analyze the feasibility of client collateral release requests.
• Executes loan servicing responsibilities related to retail loan maintenance and monitoring..
• Performs other duties and responsibilities as assigned.
• Provide support for deposit account openings
• Assist internal & external exlients with inquires and issues around Raymond James Bank deposit products
• Execeutes deposits servicing responsibilies
• Assists in the training of Jr. Account Support Specialists

Knowledge of:

• Fundamental accounting concepts, practices and procedures.
• Multi-state retail loan servicing practices.
• Multi-state deposit servicing practices

Skill in:

• Entering transactions into an automated accounting system.
• Analyzing and adjusting transaction and account balance discrepancies.
• Gathering and compiling information.
• Operating standard office equipment and using required software applications to produce correspondence, electronic communication and maintain spreadsheets and databases.

Ability to:

• Identify and recommend solutions to routine loan accounting or loan servicing issues.
• Make routine decisions.
• Identify and recommend solutions to routine deposit accounting or deposit account issues
• Communicate effectively, both orally and in writing, with all organizational levels.
• Make outbound and receive inbound calls on a recorded Automatic Call Distribution (ACD) telephone line.
• Provide a high level of customer service.

Education

Work Experience

General Experience - 7 to 12 months

Certifications

Travel

Less than 25%

Workstyle

Hybrid

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to:

• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm

At Raymond James - as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

#LI-AT1

Title: Collision Product Owner - Remote within the United States

Location: United States Remote

Job Description:

About The Role We're looking for a collaborative, customer-focused Product Owner to support our Collision product portfolio. In this role, you'll contribute across the full software product lifecycle, helping shape the roadmap, refine requirements, and bring innovative solutions to market. You'll serve as the voice of the customer and business while partnering closely with engineering, UX/UI, and cross-functional teams to deliver high-impact product experiences.

What You'll Do

Own and maintain a well-prioritized, continuously groomed product backlog that guides scrum teams and supports delivery across the product lifecycle. Help execute the Collision product vision by identifying priorities, anticipating customer needs, and evaluating product performance and progress. Translate roadmap initiatives into clear, actionable features and collaborate with Product Managers to prioritize and deliver releasable product increments. Write high-quality user stories with well-defined acceptance criteria to ensure clarity and alignment across teams. Gather and synthesize feedback from customers, users, and dealer partners to inform enhancements and future roadmap direction. Document workflows and requirements to clearly communicate functionality, processes, and business value. Partner with UI/UX teams to develop wireframes and design concepts, and work closely with engineering leads in agile ceremonies and reviews. Support go-to-market readiness by informing customer-facing teams of new releases and ensuring internal and external documentation (including release notes) is accurate and up to date. Assist with launch planning, including communications, documentation, and knowledge transfer for internal and external stakeholders. Collaborate with internal teams to review, triage, and provide product input on client tickets and enhancement requests. Define and track success metrics for product and feature releases, monitoring performance post-launch and identifying opportunities for improvement.

What You Bring Education Bachelor's degree in business, marketing, computer science, software engineering, or a related field preferred. Equivalent relevant experience may be considered in lieu of a degree.

Experience & Skills

4+ years of experience in a product or product owner role within a software or technology environment. Strong ability to partner with customers and stakeholders to translate business needs into product solutions. Excellent written and verbal communication skills, with the ability to tailor messaging to different audiences. Analytical mindset with strong business acumen; able to define problems, interpret data, and recommend solutions. Proven ability to manage multiple priorities, build strong cross-functional relationships, and thrive in a collaborative environment. Self-starter with a strong sense of ownership and a continuous improvement mindset. Experience working in agile/scrum environments preferred.

Travel Occasional travel (approximately 10-15%) may be required to support customer engagement, team collaboration, and product initiatives.

Why Join Us You'll play a key role in shaping products that directly impact customers and the business, working alongside collaborative teams in a fast-moving, innovation-focused environment.

What We Offer:

Full benefits starting Day 1: Medical, Dental, and Vision 401(k) with company match Unlimited Flex Time Off plus 10 company-paid holidays Remote-first role with monthly communication stipend Professional development programs, tuition assistance, and quarterly book program Free wellness coaching and pet insurance Home office equipment stipend Employee resource groups and exclusive employee discounts

Title: Account Coordinator, Small Groups Team

Location Grand Rapids, Michigan

7061

Employee Benefits

Hybrid

Job Description:

Account Coordinator, Small Groups Team – Employee Benefits

Hybrid: Grand Rapids, MI

At Alera Group, our Employee Benefits teams help organizations attract, retain, and engage their workforce through creative, compliant, and competitive benefits strategies. We’re seeking a Account Coordinator, Small Groups Team who will make a meaningful impact by delivering proactive client service, thoughtful benefits strategy, and a high-touch experience for both clients and employees.

About Alera Group

This role is responsible for providing day to day support to the Client Services Team to ensure the deliver of an excellent client experience. You’ll partner with internal teams and client contacts to deliver seamless execution, creative solutions, and a superior client experience.

Why Alera Group

• Meaningful Impact: Help clients and employees navigate benefits programs that drive retention, engagement, and satisfaction

• Growth & Learning: Opportunities to deepen your expertise and gain exposure to a variety of clients and industries

• Collaborative Culture: Work in a team-oriented environment that values accountability, partnership, and the principles of The Collaborative Way

RESPONSIBILITIES

What You’ll Do / Your Impact

Client Partnership & Service Excellence

• Support the Client Services Team with renewals, proposals, stewardship activities, claims resolution, marketing efforts, and time‑sensitive client service requests
• Prepare client‑facing materials including meeting agendas, renewal and open enrollment materials, and supporting documentation; participate in client meetings as needed to build rapport and provide service support
• Research policy language, coverage options, member management, and carrier discrepancies to support informed client communications and decision‑making

Operational & Compliance Excellence

• Adhere to agency best practices related to workflow management, data integrity, confidentiality, and insurance standards
• Complete and maintain accurate carrier paperwork for renewals and carrier changes; ensure consistency and accuracy across all documentation
• Master and maintain internal systems including Employee Navigator, BenefitPoint, and Zywave, and support stewardship tracking and system upkeep

Growth & Retention

• Build strong internal partnerships with Client Services and Business Services teams to deliver seamless client support and retention
• Support Lighthouse Group culture by leading by example, fostering trust, open communication, and collaborative teamwork
• Contribute to ongoing client success, retention efforts, and additional projects or responsibilities as business needs evolve

QUALIFICATIONS

What You Bring

Required

• Minimum of 2 years of customer service or professional work experience
• Ability to read, analyze, and interpret insurance quotes
• Strong verbal and written communication skills
• Self‑motivated, detail‑oriented, and able to work independently
• The ability to organize and prioritize work during high volume periods
• Proficient in Microsoft Office

Preferred

• Bachelor’s degree
• Holds Life, Health, and Accident License or ability to obtain within 3 months of employment

ADDITIONAL INFORMATION

Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.

This role is Hybrid in Grand Rapids, MI.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

#LI-KL1

#LI-Hybrid

Title: Full Stack Engineer

Location: Auburn Hills, MI,  United States

Job Description:

Your role

At Atlas Copco, we don’t just value the work you do; we value who you are. We’re a global technology leader with a 150-year legacy, aiming to make a positive impact on industries and communities around the world. Our commitment to sustainability and innovation keeps us moving forward, and we’re looking for dynamic iniduals who want to be part of that journey.

Who Thrives Here?

At Atlas Copco, success comes from those who are curious, innovative, and committed to excellence. If you enjoy working in a dynamic environment and thrive on problem-solving, you’ll feel at home here. This role is ideal for someone who delivers accurate, timely results while managing multiple priorities, focuses on detail, uses data to drive decisions, and faces challenges with creativity and resilience.

Are you our next Field Application Engineer – Process Software?

As a Field Application Engineer for our Error Proofing solution, you will be part of our local Software team in Auburn Hills, MI and work together with our R&D organization in Germany and Sweden. You will work in an agile environment, where software for our Error Proofing solution is developed and acts as the technical bridge between R&D and customers, ensuring successful system delivery, installation and operation. You will align plans and escalate issues to stakeholders, ensuring transparency, and report to the local Software Engineering Manager.

Here’s how you’ll make an impact:

• Serve as the technical liaison between customers and global R&D teams in Germany and Sweden to ensure successful delivery, installation, and operation of the Error Proofing software solution.
• Support customer installations by performing onsite troubleshooting, diagnostics, and issue resolution.
• Collaborate with cross-functional teams—including Software Engineering, Service, and Sales—to ensure alignment, transparency, and high levels of customer satisfaction.
• Participate in agile development ceremonies and provide field insights to help guide product enhancements and future development needs.
• Assist in preparing technical presentations, training sessions, and demonstrations for internal teams and customers.
• Understand customer requirements, analyze system performance, and document findings in a structured and organized manner.
• Monitor and escalate technical issues, risks, or project deviations to appropriate stakeholders.
• Maintain strong, sustainable customer relationships by offering proactive technical support and guidance.
• Manage multiple customer engagements simultaneously while working independently in a fast-paced environment.
• Stay informed on industry trends, standards, protocols, and application environments to support continuous improvement efforts.
• Travel domestically and internationally as needed to support customers and project activities.

To succeed, you will need

• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or related technical field (or equivalent experience).
• 5+ years of relevant experience in software engineering, field application engineering, or technical support.
• Experience working within modern agile frameworks such as SCRUM and/or SAFe.
• Strong structured problem-solving skills with the ability to document technical issues clearly and thoroughly.
• Solid understanding of modern software architecture, development practices, and debugging methodologies.
• Experience with manufacturing environments, automation systems, or on-site technical problem solving is considered a plus.
• Excellent communication and presentation skills, with the ability to convey technical concepts to both technical and non-technical audiences.

In return, we offer

At Atlas Copco, we know that work is more than just a job. Here’s what we offer to keep you happy, healthy, and inspired:

• Professional Development: Opportunities for growth, training, and career advancement.
• Comprehensive Benefits: Medical, Dental, Vision, Disability, Life, and more.
• Financial Security: 401(k) with a baseline company contribution and matching opportunities starting at 6%, increasing further with tenure.
• Work-Life Balance: Generous paid time off, a comprehensive holiday package, and flexible scheduling options where available to support your well-being.
• Family Support: Paid Maternity & Parental Leave.
• Wellness Perks: Gym, Education, and Health Reimbursements.
• Rewarding Culture: An inclusive environment that celebrates innovation, teamwork, and ersity.

Job location

This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our headquarters in Auburn Hills, Michigan. 

Atlas Copco

Atlas Copco delivers innovative products and solutions that help businesses grow and drive progress. Our portfolio spans compressed air and gas systems and treatment, vacuum solutions, industrial power tools, assembly systems, and power and flow solutions. We bring a commitment to long-term success built on expertise, reliable service, and uptime. When you level up to the Atlas Copco experience you enter a partnership based on quality, sustainability, and ease of collaboration. The technology we bring, and the decades of experience support the future-proofing of your business. Atlas Copco is a brand within Atlas Copco Group.

Company: Atlas Copco Group

Functional area:Research and Development

Location:US – United States

City:Auburn Hills, MI

On-site/remote:Hybrid

Brand:Atlas Copco

Company Name:Atlas Copco Tools & Assembly Systems LLC

Title: Principal Coronary Renal Denervation Territory Manager - Cleveland, OH

Location: Cleveland United States

Job Description:

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.

Bring your sales talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career in sales that changes lives.

CAREERS THAT CHANGE LIVES: POSITION DESCRIPTION:

• Maximize profit by achieving sales revenue targets and grow market share for a specified territory, by promoting, selling and servicing Medtronic Coronary Renal Denervation (CRDN) and/or Peripheral vascular products

• Practice good, ethical territory management in terms of organization, planning, administration and expense planning and control

• Increase sales and revenue by targeting and developing new accounts

• Train appropriate medical staff on products and procedures

• Meet expectations as defined by Sales Management

• Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application

• Depending on the territory may be traveling within region up to 50% of the time and may include overnight visits

To find all CRDN Sales roles available please use #CRDNsales in the key word search at Medtronic Careers

A DAY IN THE LIFE: POSITION RESPONSIBILITIES:

• Planning/Results Orientation

• Ability to develop, implement and deliver on plans to achieve/exceed sales targets. Plans, actions, and results should include:

• Consistent achievement/overachievement of sales objectives

• Ability to handle multiple and competing priorities

• Specific targeted accounts/customers in which to maintain and grow business

• Identified competitive accounts in which to establish and promote new business

• Consistent follow through on all objectives and assignments

• Metrics and timelines to evaluate results

• Territory Management/Account Development

• Develop and maintain accurate account and territory records

• Effectively manage time to ensure maximum coverage of all accounts within territory in order to achieve optimum level of exposure and results

• Develop and implement plans which identify growth opportunities within current and competitive customer accounts

• Develop and implement strategies to counter competitors

• In collaboration with other departments, manage inventory to optimally balance availability of product with inventory costs

• Control and manage expenses in the most cost effective manner for the company

• Influence and Selling Skills

• Establish and maintain effective working relationships with internal/external key decision makers, customers and their staff, administrative staff, etc.

• Plan, implement and deliver effective sales/product presentations to customers, defining objectives and measuring success

• Explore to understand and confirm customers' needs, handle objections, and gain commitment by customers on actions to drive revenue growth and maximize profitability

• Maximize revenue potential by targeting specific customers to gain sales leads and develop business opportunities to drive growth

• Customer Service

• Respond to customer requests and resolve complaints in a prompt and effective manner

• Educate customers to ensure that products are understood and used effectively

• Maintain high standard of personal presentation and promote a professional image

• Communication

• Actively contribute to the development of a strong team effort

• Communicate market intelligence/competitor activity promptly, including potential sales leads, and provide information regarding product price or account activity to Regional Manager and other key stake holders

• Maintain a professional standard of written and verbal communication

• Proactively respond to all requests in a professional, timely manner; e.g., Voicemail, email, etc.

• Self-Development and Product Knowledge

• Proactively develop knowledge, skills and abilities in all relevant areas; e.g., clinical, technical, product and sales skills

• Recognize, understand, and be able to communicate features, strengths, and drawbacks of competitive products in relation to the company's products

• Participate in product and skill development programs and activities such as classroom education, on-the-job training, and other relevant activities that assist in the development of the team and yourself

• Compliance

• Adherence with all company policies and procedures; e.g., Code of Conduct, AdvaMed, etc.

• Compliance with all relevant clinical and regulatory body guidelines

• Adherence to customer account policies and procedures where applicable

• Compliance with all safety standards, policies and regulations

• Compliance with all other standards, policies and legal requirements related to this position

Required Knowledge and Experience:

• High School Diploma (or equivalent) AND 10+ years experience*
• OR Associate's Degree AND 8+ years experience*
• OR Bachelor's Degree AND 6+ years experience*
• Relevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences

Desired/Preferred Qualifications:

• Preference toward local candidates with cath lab sales experience

• Prefer sales experience in capital equipment sales, surgical sales, and in-hospital pharmaceutical. Medical device sales is especially preferred but not required

• Completion of a strong sales training program

• Demonstrated high level of sales performance in a highly technical, competitive, and volatile environment

• Demonstrated skills in account, inventory, expense, and budget management

• Demonstrated skills in sales planning, organization and execution

• Consistent success working in a variety of business conditions

• Ability to teach and educate medical personnel, peers, and technical support personnel

• Demonstrated success working in a collaborative environment

• Continual self-development

• Computer (PC) literacy

PHYSICAL JOB REQUIREMENTS:

• The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.

• Frequent required travel to customer clinics, hospitals and offsite meetings. While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers.

• Lifting/carrying 20 pounds

• Sit/stand walk 6-8 hours day

• Operate moving vehicle

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

U.S. Work Authorization & Sponsorship

At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

Join us in our mission to alleviate pain, restore health, and extend life-where your unique background and perspective are valued.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):$85,000.00 - $85,000.00

In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here.

https://www3.benefitsolver.com/benefits/BenefitSolverView?DO\_NUM=182665432&error\_page=errorpage&page\_name=public/download\_document¤t\_page=admin/refcenter/index&session\_co\_num=30601&CSRF=aa8b608e81c0aa2acc1346278c504be7963ad2607c15b238282af8d3b5ef0007

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.

We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, erse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to ersity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified iniduals with disabilities.

If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Title: General Liability Claims Specialist I

Locations:  Atlanta, GA; Dallas, TX; or Omaha, NE.

Work Type: Hybrid

**Job ID:**132061

Job Description:

At Zurich North America Claims we acknowledge that work life balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct inidual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected.

The candidate selected for this opportunity should be able to report into one of the following North American Claims offices: Atlanta, GA; Dallas, TX; or Omaha, NE.

This position can be remote for a strong candidate with a background in General Liability Claims and Bodily Injury Claims handling experience.

About the Role:

Zurich is currently seeking an inidual interested in growing their career with our General Liability team. As a General Liability (GL) Claims Specialist, you will work with a erse team of claims professionals. This environment will support your development as you enhance your technical skills in GL policy interpretation and coverage analysis to effectively resolve claims.

Key Responsibilities:

• Handle non-litigated GL claims of low to moderate exposure and complexity, such as slip/trip and falls, product liability, and other third-party injuries resulting from premises liability exposures.

• Manage a caseload within specified authority limits from beginning to end with coaching and supervision.

• Collaborate and develop partnerships with internal and external points of contact, including customers, vendors, suppliers, and brokers, to provide quality claims experience.

• Learn and develop knowledge of established protocols and industry best practices to ensure efficient, effective, and customer-centric claims handling.

Basic Qualifications:

• Bachelor's Degree and 2 or more years of experience in Claims Handling or Insurance; OR

• Completion of Zurich Claims Training Program and 2 or more years of experience in the Claims or Insurance area OR

• Zurich Certified Insurance Apprentice including an Associate Degree with 2 or more years of experience in Claims Handling or Insurance; OR

• High School Diploma or Equivalent and 4 or more years of experience in Claims Handling or Insurance.

Additional Requirements:

• Must obtain and maintain required adjuster license(s).

• Proficiency in Microsoft Office.

• Knowledge of insurance regulations, markets, and products.

Preferred Qualifications:

• General liability claims handling experience.

• Active adjuster's license.

• Experience collaborating across work groups.

• Ability to develop and maintain strong relationships.

• Understanding of the claims adjustment process and ability to determine scope/exposure for losses.

• Knowledge of vendor utilization and litigation strategy development.

• Financial and actuarial/reserving concepts comprehension.

• Familiarity with negotiation strategies and alternative approaches.

• Strong organizational and time management skills.

• Customer service experience.

• Strong analytical, critical thinking, and problem-solving skills.

• Excellent verbal and written communication skills.

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply-your unique background matters to us.

The pay range shown is a national average and may vary by location. The proposed Salary range for this position is $49,500.00 - $81,000.00, with short-term incentive bonus eligibility set at 10%.

Location(s): AM - Addison, AM - Atlanta, AM - Omaha, AM - Remote Work (US)

Remote Working: Hybrid

Schedule: Full Time

Employment Sponsorship Offered: No

Linkedin Recruiter Tag: #LI-MM1 #LI-HYBRID

Title: SPA Academic Operations & Admissions Professional

Location:

Colorado | Denver 

About the University of Colorado - Denver  

Job Description 

What you will do: 

Registration and Enrollment 

Course Administration and Logistics 

Curriculum 

Admission Processing, Records Management, and Decisioning 

Qualifications you already possess (Minimum Qualifications)  Applicants must meet minimum qualifications at the time of hire.  

Preferred Qualification to possess (Preferred Qualifications)  

Knowledge, Skills, and Abilities  

Conditions of Employment  

Mental, Physical, and/or Environmental Requirements   

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all iniduals are treated with respect and dignity, and we encourage iniduals from all backgrounds to apply, including protected veterans and iniduals with disabilities. 

Compensation and Benefits 

Required Application Materials: 

Background Check Policy 

Application Materials Required: Cover Letter, Resume/CV, Additional Attachments - Refer to Application Materials Instructions Below    

Job Category

: Academic Services 

Primary Location

: Denver 

Department: U0001 -- Anschutz Med Campus or Denver - 30081 - SPA - OTHER 

Schedule

: Full-time

Title: Field Process Engineer 4

Location: Hillsboro United States

Job Description:

## The group you'll be a part of

The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.

## The impact you'll make

At Lam, as a Field Process Engineer you are a customer-focused expert on our equipment, pushing the boundaries to meet customer needs. You're responsible for completing process support, evaluation, and documentation of process outputs for hardware modifications and upgrades. You play a vital role in supporting the customer in installations, training, and identifying design improvements with product groups.

In this role, you will directly contribute to ___.

## What you'll do

• Provide process support, installation, resolve and improve process/system/productivity, and develop processes of new applications of Lam equipment at customer sites.
• Serve as key field support for Beta sites, evaluations, or first-in-fab installations.
• Design and conduct experiments, collect data, analyze results, generate reports, and provide recommendations to optimize device architecture and process modules.
• Partner with customers to meet requirements for new technology process, to support existing processes, and to address process deviations through root cause analysis.
• Develop new or modified processes, define best known method process recipes, and partner with the hardware engineering to define chamber requirements and characterize hardware designs to meet customer performance requirements.
• Collaborates with cross-functional teams and customers to understand their needs, technology roadmaps, process flow, requirements, and business challenges.
• Represent Lam to our valued customers and deliver exceptional customer satisfaction.
• Present technical and marketing materials with a win-win mindset to keep customers informed about products and services to address their needs.
• Provides technical leadership, support, and instruction for Field Service Engineers, Technicians, sub-contractors, and customers on installs, repairs, operations, and coordinates application of new procedures.
• Collaborate with Field Service Engineers on complex problems impacting process output.
• Coordinates statistical analysis of failure rates and develops continuous improvement plan (CIP).
• Recommends design changes to key technical solutions, and process development, and monitors performance trends.

## Who we're looking for

Minimum Qualifications:

• PhD in Electronics, Chemistry, Physics, Material Science, or related field; or Masters of Science with 3+ years of relevant work experience; or Bachelors of Science with 6+ years of work experience.
• Proficiency in computer applications, including data analysis tools, word processing, spreadsheet, and presentation software.
• Excellent communication, written and verbal, and customer relationship skills.
• Ability to work in a cleanroom environment, wearing personal protective safety equipment, or cleanroom suit, and on-call if needed.

## Preferred qualifications

• In-depth understanding of Statistical Process Control (SPC) and/or Design of Experiments (DOE).
• Effective organizational skills and ability to manage multiple tasks simultaneously, reacting to shifting priorities, and meeting business needs and deadlines.
• Excellent interpersonal skills with the ability to work effectively with erse teams, customers, and partners.
• Collaborative mindset in matrixed environment.

## Our commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique iniduals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories - On-site Flex and Virtual Flex. 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. 'Virtual Flex' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

Our Perks and Benefits

At Lam, our people make amazing things possible. That's why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.

Title: Patient Services Coord. II-Waltham

Location: Waltham United States

Part time

Job Description:

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

24 hours Part-Time Onsite

Wednesday-Friday 8:30 am-5:00 pm

Job Summary

The Patient Services Coordinator II, under general supervision, provides administrative support to health care providers in a high-volume ambulatory setting, functioning as the primary interface between the patient and the providers. The emphasis is placed on the ability to organize priorities, complete tasks, manage confidential patient information, schedule patient appointments, diagnostic testing, referrals and other managed care related issues. Serves as an overall resource person for support staff.

Qualifications

Responsibilities:

• Performs all check-in and -out functions, as outlined by the MGH/MGPO Front Desk Standards of Operations.
• Submit prior authorizations to insurance company for medication and formula requests.
• Provides support and information to providers to problem solve and manage complex administrative patient issues
• Understands all HMO, Managed Care and other Third Party Insurers. Functions as a resource for patients around managed care plans, insurance and referral issues.
• Understands financial services and self-pay resources and provides patients with information as needed.
• Triages and manages more complex telephone calls, utilizing courteous customer service skills.
• Maintains confidentiality and privacy, which is consistent with HIPAA guidelines.
• Completely performs and is a resource to other team members in all revenue enhancement activities, including but not limited to registration verification, co-payment collection.
• Schedules patient appointments for specialty visits and diagnostic testing, as required. Coordinates the scheduling of diagnostic testing.
• Provides cross coverage for other Practice staff members for absences, vacations, etc. and during variations in workflow, as needed
• Assists with training and orientation of new staff, where applicable.
• Performs all other related tasks which would facilitate the flow of patients through the practice, or which would enhance the quality of service to patients.
• Works on special projects as directed.

QUALIFICATIONS:

High school Diploma required

• Associate's degree in Secretarial Science/Business, or a Secretarial Training Certificate Program desirable
• Minimum of 3 years secretarial experience or equivalent in a medical or health care related setting

Skills/Abilities/Competencies:

• Knowledge of computer skills necessary to use appropriate modules of Epic, electronic medical record modules, and Microsoft Office products.
• Good command of the English language, including medical terminology
• Exceptional organizational skills, flexibility to manage multiple tasks and the accurate attentive to details.
• Ability to work independently or within a team environment
• Excellent and effective interpersonal and communication skills

Additional Job Details (if applicable)

"Starting rate for this position is $20hr for experienced candidates"

Remote Type

Onsite

Work Location

52 Second Avenue

Scheduled Weekly Hours

24

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$17.71 - $24.94/Hourly

Grade

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all iniduals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for iniduals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Polymarket is looking to hire an International Customer Support to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

Title: Manager, Customer Success (Bilingual English/Spanish)

Location: United States

Department: Team Member

• Full-Time
• Requisition #: MANAG002392

Job Description:

Who We Are

At Lucet, we’re transforming whole-person care. We deliver integrated behavioral and physical health solutions that connect iniduals to the right care at the right time—improving outcomes and overall well-being. Serving over 15 million lives across the U.S. and Puerto Rico, our model combines clinical expertise, compassionate care, and innovative technology to support healthier, more fulfilling lives.

As part of the Lucet team, employees join a mission-driven organization committed to making a lasting impact. Whether through behavioral health navigation, in-home medical care, or 24/7 crisis support, our work is rooted in empathy, collaboration, and a shared passion for helping people thrive.

Why Join our Team

At Lucet, we’re committed to creating a workplace where top talent thrives both personally and professionally. We offer a dynamic, mission-driven environment where your work has real impact, your unique background and experience are valued, and no two days are alike. If you’re passionate about meaningful work and delivering impactful results, we encourage you to apply!

We support our team with a competitive compensation and benefits package, including:

• Annual compensation between $70,000 - $90,000, PLUS an annual performance-based, discretionary incentive.

  • *Compensation is dependent on non-discriminatory factors including but not limited to an applicant's skills, education/degrees, certifications, prior experience, market data, and other relevant factors

   

• Comprehensive health benefit options: Medical, dental, and vision coverage

• 401(k) with competitive employer match

• Company-paid life and disability insurance

• Paid parental leave and wellbeing incentives

• Generous paid time off, including volunteer time

• Flexible spending accounts for healthcare and dependent care

• Professional development opportunities and tuition reimbursement

• Remote work flexibility (role-dependent)

• Opportunity for meaningful growth, both personally and professionally, where your unique background and experience is welcomed and valued.

At Lucet, your work will directly support our mission to improve behavioral, physical, and social health—one member at a time.

What You Will Do - Essential Functions

Must be Bilingual in English and Spanish.

The Customer Success Manager is responsible for managing the relationship with client companies in directing Lucet service delivery to meet the client companies’ needs and in participating in negotiations on financial matters including pricing changes, benefit issues, program model design, etc. The Customer Success Manager assists in maintaining overall customer satisfaction and account retention. This position is accountable for defining client company needs and implementing strategic action plans to facilitate financial and administrative service performance expectations focused on account satisfaction and retention. The Customer Success Manager is also responsible, when applicable, for executing initiatives designed to build and/or improve the processes that support our customer success strategy for retaining and growing our customers. The Manager plays an essential role in the organization with their performance in this role directly linked to achieving strategic growth initiatives established by executive management.

• Customer Relationship & Account Management

  • Maintain customer satisfaction and retention through strategic engagement and responsive service.
  • Lead account installation and conduct client presentations to support retention and growth.

• Performance Monitoring & Service Optimization

  • Monitor key service performance areas, identify trends, and track progress against targets, PGs, and action plans.
  • Facilitate monthly customer performance meetings and ensure functional areas are held accountable for results and corrective actions.

• Strategic Planning, Financial Stewardship & Continuous Improvement

  • Develop and implement strategic business plans that align with customer expectations and performance measures.
  • Evaluate financial impact of service decisions and lead process improvement and reporting/dashboard projects to enhance operational effectiveness.

Who You Are

Required Qualifications

• • Bachelor’s Degree in business, economics, healthcare, or related field.
  • 4+ years of experience in a sales, customer success, sales operations and/or customer analytics role.
  • In lieu of a Bachelor's Degree, a minimum of 8 years of experience in sales, customer success, sales operations, or customer analytics may be considered.
  • Business operations experience, primarily in project management and implementing process improvements.
  • Demonstrated knowledge and understanding of sales and client management workflow procedures and general business workflows.
  • Strong analytical skills - Ability to break down complex problems into clear, manageable parts and execute the solution.
  • Proficiency with MS Office
  • Ability to travel up to 25-30% of the time
  • Ability to pass background check upon hire and throughout employment to include criminal felony & misdemeanor search, SSN validation/trace search (LEIE), education report (highest degree obtained), civil upper and lower search, 7-year employment report, federal criminal search, statewide criminal search, widescreen plus national criminal search, health care sanctions-state med (SAM), national sex offender registry, prohibited parties (OFAC) (terrorist watchlist), and a 10-Panel Drug Screen.

Living our Values:

• • Serving everyone with compassion and leading with empathy.
  • Stepping up and creating value by taking charge and acting when there is an opportunity.
  • Adapting in a changing world by recognizing our responsibility to be agile and respond quickly.
  • Nurturing growth and belonging by respecting and celebrating everyone for who they are.

 Competencies

• • Persuasive communication skills (both written and verbal, including the ability to synthesize the work of others).
  • Demonstrated effectiveness working in a team environment
  • Excellent time management and organizational skills
  • Work independently and effectively to manage multiple deadlines
  • Flexibility
• Working Conditions:
  • Work is performed from home with company-provided equipment. Sitting for long periods of time is expected and use of fingers and hands for typing is necessary.
  • A quiet workspace with minimal background noise for calls.
  • High-speed internet service (cable or fiber optic) with minimum download Speed of 20 Mbps, Upload Speed of 5 Mbps, and Maximum Latency of 100 milliseconds (must be installed before starting) required.
  • Frequent use of computer and phone systems
  • Must be able to constantly remain in a stationary, sitting position, communicate and exchange information with others, inspect information, perform repetitive motions with arms and fingers, interpret data, problem solve, make decisions, organize and plan, and maintain a positive and professional attitude in all situations.
  • Regular travel to provider facilities or community locations. Employees may be exposed to varying weather conditions, road hazards, and unfamiliar environments.

Title: Manager, Solutions Consulting

Location:

Remote, California, United States of America

Remote, Oregon, United States of America

Remote, Washington, United States of America

Remote, Colorado, United States of America

Job Description:

This manager serves as the leader for a team of Sales Engineers and subject matter expert experts for the west coast Enterprise sales organization. You and your team will ensure that Zendesk's platform is properly scoped, architected and presented to align with customer business outcomes and requirements. Ultimately, you and your team drive growth and retention.

These are the essential job duties you will be responsible for …

• Strategic Leadership: Lead and manage the team that partners with Sales to define market-winning strategies that align with Zendesk's overarching business objectives.

• Executive Advisory: Lead and manage the team that acts as technical counterpart to C-suite stakeholders, translating business hurdles into actionable solutions using the Zendesk Resolution Platform

• Solutions: Lead and manage the team that oversees the creation of customer-specific technical solutions that address requirements and long-term goals.

• Cross-functional Synergy: Collaborate with Product, Sales, Marketing, and other teams to craft and deliver compelling value propositions and demonstrations.

What You Bring To Zendesk

• 8+ years of professional experience with a significant focus on high-growth SaaS, CX, or AI environments.

• 4+ years of leadership experience, specifically having scaled a presales and/or technical consulting organization, ideally from an earlier stage to a multi-layered enterprise team.

• Strategic Breadth: Proven ability to influence internal product direction and external customer strategy simultaneously.

• Domain Knowledge: Experience navigating the Customer Experience and / or Employee Experience Space

• Technical Literacy: Awareness of CX tools, cloud technologies, and AL/ML applications.